Select Home Warranty Reviews

Everything went very well. All things were explained and easy to understand. I would say that I would have liked it better If the best rate was given first. I will say that nothing was mentioned about a service fee. I thought everything was included in the cost of the insurance.

My claim was denied even though my contract specifically states that the service is covered. I was not sent written denial or allowed to speak with the supervisor. All my requests for written communication are ignored.

I called and discussed with many companies and Select Home Warranty was by far the better of all. Then I called and got Ed ** and he is tha man, he went up and beyond the call to take care of us. I would highly recommend to all and I will. We have had other companies and they have failed, get the money and done...

Great customer service! Fast, precise, patient, and knowledgeable. I will recommend the service to anyone in the market for a home warranty company. It took less than 20 minutes for the representative to enroll me. Offered comparisons in the plans. I received an email shortly after enrolling in plan with the policy documents.

We switched to Select Home Warranty from Choice Warranty and found out cheaper does not mean better. This was a BIG mistake. We put in a claim because our water heater went out and started to leak and Select Home Warranty told us because it was leaking it was not covered under the warranty. Of course, they didn't tell us this before we gave them our hard-earned money. They then had the nerve to ask us to refer people and to write a review. We told them we want to cancel and they tried offering us 1/2 off on our next service call and when that didn't work, they offered it for free. NO THANK YOU!!! When they realized we were not falling for it, they said we'd have to pay a $75.00 cancellation fee. I gave them 1 star because it wouldn't allow me to move forward without clicking on one, but they do not deserve any stars. They are scammers as far as my husband and I are concerned and we will deter our friends and family away from them.

This is the worst company to deal with. I was lied to from the start. I have the "Platinum" coverage but it doesn't cover much. Basically, if you want to pay a company to cover perfectly working home appliances that never break, get this plan to waste your money. If you use your appliances and something happens, be prepared to not only pay you deductible several times just for them to tell you it needs to be replaced, and then only offering you slightly above what you already paid in deductibles, do not get this service!!!

Jonathon is Very honest and down to earth. There was no pressure and no scare tactics. He Explains everything up front and let you know where everything is on your dashboard and your documentation. Gave me a great deal for 3.5 years. He stayed on the phone with me before they closed.

This company is terrible. I have had two claims with them. The first said they'd pay to fix a wax ring but I had to pay to lift the toilet. The second is ongoing. There was a small leak in my shower (it's the backflow drain, according to AAA who also sent someone) and the plumber they sent told me it was condensation and nothing to worry about (why I called AAA). The AAA tech showed me the problem with his flashlight. We waited a week with no word from Select. Turns out Mr Condensation also didn't submit the paperwork. When they got him on the phone, he changed the story and told them there was no access. After a week, the ceiling is now buckled and will have to be replaced. They told me I have to supply photos of the access before they can move on, despite the fact this man lied to me and to them. I guess we all have to wait for my ceiling to fall down to get anything done. I switched to them to save money, but I have saved no money.

Corey ** was very helpful and fully gave me all the information I needed. I felt I was never ever pushed into something I didn't want. He was very polite and answered both my wife's and mine questions thoroughly. I am very pleased that he was the representative. I will strongly recommend Select Home Warranty to all my friends. Again, this was a very pleasant experience.

It was very easy to get signed up and the customer service rep was very helpful. I look forward to being able to use my home warranty when things start to break down. And they inevitably will break down. It's good to have the peace of mind that this home warranty gives me.

Lucas answered my questions and explained everything for me. Would recommend to my friends. I have high hopes for this company. I believe Lucas was very honest with me about company and product. I thought the price point was fair for product. Like that I can call 24/7 for service.

The team you have tries to understand....tries to assist....and tries hard to put a smile on your face....The company I have been with for repair, for the last 10 years, could take a lesson from your team!! I just hope all they said is "right on" & look forward to a long relationship.... Thanks for the extra month of service.

This company doesn't deserve a star. Do NOT!!! Go with this company, you will be very frustrated and disappointed that you did!!!! I had a platinum plan and they covered absolutely nothing!!!! This company is a scam!!! None of their reps are located in America!!!! They take your money and cover absolutely nothing!!! They couldn't find someone to come out an fix my AC so they asked me to reach out and find someone, I did that. Submitted the claim and now they say they won't cover it because it wasn't authorized after they asked me to find a company. They are full of it. Go with a company that has your best interest, NOT SELECT HOME!!!! I have cancelled my account with them. Oh and they charge for you canceling the account 75$. Run far away and fast as you can. DO NOT TRUST THIS COMPANY!!!!

I have spent more time writing emails and expressing my dislike for this company. They should call this “Select us if you want to pay for a policy and have us tell you why we won’t pay”. Do NOT choose! They chose a plumber who diagnosed a water heater thermostat, lived two hours away but would not cover the $212 labor fee to return to install. This plumber could not fix my burst pipe under the slab. I had to call a specialized service due to boiling water from the pipe. They denied the claim because I didn’t get prior authorization, though I sent an email stating the urgency and submitted pictures. I will tell whoever will listen…do not choose SELECT.

Sam was very courteous and that helped the transaction/contract arrangement go exceptionally smooth. My coverage will be for 14 months plus one equaling 15 months for $450 a year, role. Down into 2 payments of $225. I am already feeling a since of comfort & security just knowing that if/when I have something break down or needs replacing, I will be covered for just the $75 deductible. Thank you SO MUCH Sam! I know that it’s your job to be pleasant, but YOU ROCK!

The agent was very cordial and provided very nice explanation of all the benefits and costs and plan options. It was very much better than our previous provider (First American). I had questions about service fees (deductibles) and best long term options. We went through several choices and picked the best that suited my liking. I liked that the agent presented all options without any pressure and objective comparison.

I was very pleased with the response of the employee, he see real interested in my response. He wanted to make sure I was satisfied and that I got what I need to make my policy the best. Thank you for that, He wanted to make sure that I had everything that was needed to make me safe. Thank you very much for that.

The customer service representative was great and very polite but the person they sent to repair my air conditioner was terrible. He seemed to know that a Freon leak wasn’t covered but didn’t say that. Instead he touched the outer unit and claimed I needed 1&1/2 pound of Freon at around $500. “If it wasn’t covered.” He didn’t wait for me to get the code to my roof, instead, he said he would contact SHW and find out if it was covered or not. He called me back 2 weeks later to say it wasn’t covered but I could purchase through his company.

The worst service I've ever received. Put in 2 service calls and the response was the technicians are too busy to come for three months. I was authorized to find my own technician and pay for it myself. Sent in my invoice and was told my warranty was expired. There is nothing they could do. The reviews you are reading is definitely not customers!!!!

Do not believe any of the companies that rate Select Home Warranty. It is absolutely the worst company I’ve ever dealt with in the 69 years of my life. They are deceptive, they lie and use bait and switch tactics. I purchased this home warranty in February 2025 for $1260 to cover my APPLIANCES. My GE dishwasher failed us in June 2025 so I called Select Home Warranty to place a claim. This was a process that was like a clown show. No one knew who was supposed to come out and repair the dishwasher based on what they told me it was a different company than what was supposed to be here, so the gentleman proceeded to tell me that the pump was bad and it was going to cost $338 to fix the dishwasher. I told him that SHW was supposed to pay for the repair. He said he’d have to call and find out.

I needed to know if my policy contract contained preventive maintenance. On ac units before break down. I didn't have a copy of my policy so wasn't sure. I was told I did not have this option on my policy. I had to wait to make a claim for not working ac unit. I was told to find a local company to get the unit tuned up to prevent breaking down.

I purchased this warranty in January 2025 and have had the worst experience with this company.. My washing machine broke in March and they finally send someone out on May 30th, JCS Technology, they took my 75 dollar copay and then never filed the report with Select home warranty, or at least that is what I am told. I have called multiple times, 3 of the times I was placed on hold and listened to foreign people talking in their own language and laughing for over 15 minutes each time before they realized I was on the line and then they hung up on me. I filed a BBB claim then a manager reached out to me and said he would help me and dispatched another company who will not answer the phone. I called the manager back multiple times and he will not call me back or email me back. Please do not let these people steal your money like they have mine! BEWARE!

Bruce ** was very helpful and informative when it came to choosing the right plan. He had laid out all of the options including first time home buyer's incentives which I did not know even existed, thanks very very very much!

The salesperson Lucas was very helpful and knowledgeable with activating my warranty plan. There was an error with my credit card when I originally signed up. We corrected the problem and my account became active.. He even offered me a lower monthly rate than I had before! Thank you for all your help, I am a happy customer!

Jonah ** was so helpful in helping me get the coverage I needed and followed up when I was having trouble finding information in my email. He went above and beyond to make sure that I had coverage for all of my appliances. While I have yet to submit a claim and cannot speak to that process yet, I know that with the help of Jonah it would go smoothly.

They do not have a network of technicians as stated, they had nine months to resolve a problem but never were able to find one. After I found one, they then created many obstacles to get paid since I had to pay out of pocket first and then beg for reimbursement which never happened since the technician refused to work directly with them due to their extensive, negative, previous experiences. Stay clear of these scam artists!!!!

Absolute baiting switch. Sales representative sent me a sample contract and told me that my outdoor hose connections were a part of the perimeter of the home. A few months later, I had an above ground leak and they told me that doesn’t count as a part of the perimeter of the home. The actual contract something says something along the lines of the dwelling. Keep getting the runaround supervisor never called me back. I absolutely hate this company.

I signed a contract with Select Home Warranty almost two years ago. I paid for the entire year, which was over a thousand dollars. I have had nothing but denials, lies and promises. They have refused to cover just basic things that were in the contract or agreement. I have had promises of call backs from managers which never happens. The 24/48 hours for a technician for service is not true because most of the time they cannot find a company that wants to work with them.

Ed was very pleasant and knowledgeable and helped us to pick a home warranty policy that fit our needs, especially being new homeowners and with military service. We appreciate that the rates are locked in and transferrable. Ed was very gracious and generous with his time. We greatly appreciated the help.

My representative, Richard could not have been more helpful and knowledgeable. He answered all questions fully and explained everything to my satisfaction. Great guy and great experience. I would recommend this company to anyone looking for a bit of security with their home repairs. I did my homework so I know about the side by side comparisons.

I am satisfied with my plan and the agent who assist me was great. The price and plan is fantastic. Hopefully when it’s time to use the service everything that was discussed is 100% spot on. Select Home Warranty for the win.

Had no problem, easy to sign up. Happy with price. Paid for a year got 2 months free. I never had a warranty before, hope this helps. This company covers everything including ceiling fans, microwave and garage door opener. They also cover garbage disposal, roof leak coverage, even dishwasher and water heater.

The agent was very helpful and knowledgeable he made the transaction friendly and easy. I had problems with another warranty company and Select home warranty made me feel at ease choosing their company. I truly hope my experience will be the same if I ever have to file a claim.

This company is the worst if you want to cancel the service. You call and they never answer or transfer you to different department and at the end of the day you are left unable to cancel it. In their website you are not able to remove your form of payment. This way they keep charging you. I also been sending them emails promising that they will get back within a day or so and never happened. I don't recommend it!

Sean was patient and great. He answered all of my concerns and questions. I have been a member for a long time and each time I use the service for my house I have been very pleased. I would definitely recommend this company to my friends. Thank you for the opportunity to praise someone else.

They send a technician, who refused to repair my AC unit, claiming something was missing, but he can't tell you what is missing. I called for an independent Hvac guy and he said no parts are missing and fixed it within the hour. I had been waiting for Select Warranty for 1 week.

Wanted to change warranty companies. Select reached out quickly after I inquired online. Corey was thorough in explaining everything. I now have a new warranty company! Thank you so very much for giving me hope of having an efficient company to handle my home issues. I've had nothing but headaches and frustration from my old company. Can't wait for my new policy with you to start.

Jake was very helpful! I had lots of questions regarding getting a home warranty and he was able to answer them all with clear, educated information. I would highly recommend anyone at least getting a quote on for a home warranty policy, they can save you a lot down the road!

We haven't used the plan yet because it just got activated, but they were helpful in setting it up for us. They had lots of different options to choose from to help us with coverage and getting to the price point that we wanted. Their customer service responded quickly to emails.

Am filing a formal complaint against Select Home Warranty for what I believe to be repeated violations of consumer protection laws, including deceptive business practices and potential fraud. Since initiating my policy with Select Home Warranty, I have encountered numerous obstacles when attempting to file legitimate claims for covered repairs. The company has consistently manipulated the claims process—requiring excessive documentation, delaying responses, and providing contradictory information—in what appears to be a deliberate effort to deny or prevent valid claims from being processed.

Another dissatisfied customer. Customer service, claim denials, and low payout amounts is what they do. I paid my contract in full for a year. Don't do it! They referred an HVAC technician to check out my AC. He stayed two hours to tell me it out of freon. He didn't give me an itemized estimate to fix it. Select denied my claim. So I called an HVAC company. The technician came out. Within an hour found the leak. He repaired the part and replaced the freon. I sent Select Home the paid invoice, photos and a video of the job only to deny my claim again! 'Cause of the Freon which we know wasn't covered BUT the parts are covered. Just another way to get out of paying a claim. I wouldn't recommend this company. Period!

This the WORSE Home Warranty plan on the market. Do NOT go by the number of Stars on their website. Our Clothes Washer went out and we submitted a claim on April 24th. They sent 4 different technicians out to look at our washer. 1 of the 4 never showed up. We had one of them that came on 3 different occasions and still could not figure out what was wrong. Mind you that our washer is only 3 years old (is only used 1 time per week 'cause it's just me and my wife) and it's a Maytag...So it's a major name brand. Another tech wanted to charge over 200.00 just for labor. Because Select does NOT cover labor cost. They sent all of people and they were terrible. Only 1 of them figured out right away what was wrong and fixed our washer machine. That person was Marcus Mechanical. Thank you Marcus. This review is NOT about Marcus ...But about Select the company itself. Their customer service is HORRIBLE!!!

If you haven't signed up with them, consider yourself lucky. Move on to a warranty company that actually provides repairs for the claims you submit. With Select, they will charge you $85-$100 for a service call, so you will be locked in to their repair "installer" and then they will tell you that they do not cover the "installation" of the claim, just the part. So now you have to come out of pocket to the selected repair technician and they can charge whatever they want for the install because you can't shop it. You've already paid them $100 plus the unchecked cost to install. It's ridiculous.

SELECT HOME WARRANTY, the worst home warranty company that I have ever used. Damage appliances in your home it’s never fully covered. Even minor things. If it is covered you go through a whole bunch of red tape and you will pay more of your own money to get something repaired. Please don’t try to cancel. More red tape. I would never recommended Select Home Warranty.

My experience getting the account set up was very positive with assistance on what I truly needed, not just wanting to sell me product or coverage I didn't need. In addition they were no high pressure sales. I look forward to seeing how well they respond when I'm in need of a quick repair.

Jake was very informative and got us a good deal on a multi-year plan. I highly recommend Select Home Warranty. I am saving hundreds on the plan and saving almost $40 for each deductible I would have to pay. If you are on the fence about it, don't hesitate to call.

We received a call while I was online searching for home warranty companies. The young man introduced himself, explained why he was calling, the reason why his company is better than others, stated the difference and listened to my needs. I was given a great quote and then was offered extended services. Again he provided me with great service and I ended up purchasing a multi-year service.

Please look at the DATES of the reviews, the good ones are old, they have changed. Select Home Warranty was great when I first got them, now they are not. When I first had them, I called, someone came immediately, they did the work, I paid them. I loved that. NOW, I call, I get an automated service, not a person, they send someone, they look at the problem, they CHARGE me the fee, then call SHW to see if they can do the work. SHW tells them NO, and I'm out of money. AS SOON AS MY CONTRACT IS UP, I WILL NOT RENEW. I'm not sure why they changed the process, but what's the point of having a home warranty if they won't approve the work? Why send a technician if not going to approve the work?

I decided to search for a home warranty for our new home. I Had several companies in the past on my former home. Jim ** did an excellent job on explaining each program. He is knowledgeable and very professional. We decided to go with Select Home Warranty because of him. Thank you for helping us protect our home!

They explained my coverage even offered stuff I didn’t even know was covered like the outdoor water system. They did not make me feel pressure into buying their service. I like how they don’t charge an arm and a leg for service fee. I would definitely recommend them for more coverage of household items.

Kyle ** was very helpful in answering all of my questions and providing me with an extended policy that met my financial and service needs. He was able to explain the different options, was patient, and clear. I felt that I was signing on to a reliable company that would provide service on a timely and comprehensive basis.

Please read this review, do not go with Select Home Warranty! Every claim is reduced to minimal payouts that do not cover the cost of repairs. Customer service and management are terrible and will do nothing to help you out. Some appliances have limits on the cost of repairs covered and replacement value before they apply depreciation to a low residual value is based on a basic appliance, not the appliance you actually have. Save your money, go with someone else.

Select Home Warranty for any of my future needs.

Sales experience was a treat - enjoyable to speak with Jeff (Jeff **). He is friendly and is on top of the Warranty. He even returned a call after the purchase. I certainly hope that if a claim is filed service is as smooth as the sales process. Thank you very much for the experience to date.

Stay away from this company, they don't even deserve a 1 star... I have had 2 different claims since November 2024 and got denied both times, this is a scam to only take people's money and not honor their warranty,,, also it is very difficult to understand anyone from customer service. All calls are sent overseas and it is awful because they don't understand English and can barely speak english,,, do yourself a favor and run, run really fast from this con artist company.

Avoid using Select Home Warranty unless you are ready to lose more money, they find every reason to avoid coving your claim, even with the technician's diagnosis says it's the part issue. Not the electrical issue.

They will only pay a small portion if an appliance is unfixable. Save your monthly money and put it back for when something does break. They won't even schedule repairs for you, they make you do it. They gave me $175 to buy a new washer after being a customer for over 6 years. Wow that really helps. I've paid them over $2500.

Do not use this company. I have had a claim opened up since mid year 2024... It's almost June 2025 and they have not sent a technician out to fix it. They let 30 days go by then they tell you a new claim needs to be opened. I have spoken to supervisors and they just keep opening new claims. I opened a claim for a roof leak after a storm. Someone came out and did a patch and said, "If this doesn't hold up we'll come back out." It didn't, I opened a new claim and then they denied me and said it's not covered. It's all a scam. It's $75 each time someone comes to diagnose the issue then for instance repairs on appliances you also have to pay them to come install the part. The part may cost $50 but the installation will be around $150. They're more of a hassle than help.

When I called to enroll (I'd just cancelled American Home Shield). Matthew spent quite a bit of time clearly explaining the Select Home Warranty process and benefits. I felt so comfortable, I enrolled on the spot. American Home Shield had become too weak in providing customer service, and their technicians left a lot to be desired. I was uncomfortable with them!

Had a very pleasant man on the phone with my inquiry on Select Home Warranty. He answered all my questions and did not pressure me on purchasing. I have not seen any bad reviews so hopefully they will be as good as he explained everything to me. The cost was reasonable as well.

I read about the Select Home Warranty plan in Forbes and was impressed at the quality and ratings it received. It was rated #1 in the top 7 plans for 2025. I am 65 and on a limited budget. I watch every penny. I called and spoke with Chase Reynolds. He was super and pleasant to deal with and took great care to answer my questions and concerns. He explained the coverage and all of the benefits available to me. I was excited to hear all the coverage the Select Home Warranty plan provides. He was respectful and friendly. He was enthusiastic and understanding. He was not high pressure or forceful in any way. He understood my situation and made the service fit my budget completely. He made me feel good about my decision to go with the Select Home Warranty plan.

Had a great experience signing up for the Platinum version of the Select Home Warranty. Jerry took me quickly through all the options and answered all my questions. We able to add several options on to the plan to assure everything was covered in case we have any issues with any of our systems or appliances.

I had a pleasant experience with Daniel yesterday. I bought a three year subscription from him. Thanks to his knowledge and ability to put together a great package. I signed on without really intending to do so. He is an asset to your company. You should be happy to have him.

This company is known for its failure to pay claims. They advertise what they cover and without sending a technician decline the repair. I would recommend you not waste your money, and look at different companies. I will be taking them to New Jersey small claims court shortly.

Don't believe these rave reviews. You may think you know how it works due to experience with other places but they hide abnormalities in the contract and don't disclose upfront. Cons: You're in a contract even if you pay monthly. That's not disclosed upfront. They're supposed to send a renewal notice ( in contract) but they don't. You find out you're in a contract when you go to cancel.

Sam ** did an excellent job explaining my in detail the coverage of this insurance and answered a couple of key questions I had. He also provided me with discount options since I am a retired Senior citizen over 65 yo. I am very satisfied with the service he provided. That's why I decided to enroll with Select Home Warranty after looking at other potential providers. A triple AAA+++ rate.

Thank You!!! Jefferson ** help me getting a deal with the options that are required for the home warranty. I am optimistic that the services will work as expected in terms of calls and coverage, fixes, repair or replacement with more awaiting during the tenure. So far working with Jefferson ** is wonderful and I appreciate for the quotation and closing it to a contract for services.

It feels good to know I have protected my homes in case of an unexpected issues. I liked the option to pay in advance for multiple years of coverage. And I really like the strong referral program as I will refer to my clients when they purchase a home. My salesperson Greg really knew what he was doing and was very helpful. Would definitely recommend Select to a friend or family member.

Select sent out Alpha LLC to fix my warranty. Tech comes out cussing F word to himself in front of me acting like I am inconvenience. Shows me where there was a spot where the was a short. Still the F bombs telling me whoever did this was terrible. Does not open the AC, pulls wire out of the fan tapes up, says it is celluloid. Goes to breaker above AC UNIT, pulls it apart while cussing about it. As it turned out the short caused the breaker to do its job. He gets on the phone and tells me the problem is electrical NO SHI_, you pulled the entire box apart. Then to fix it I have to pay $320 w svc call. I said it the warranty co will pay. He says no I have to pay right then and there or he is leaving. I paid since it was and is triple digits in AZ. Select denies the claim, said I didn't call to get approval for fixing the breaker A

Select Home Warranty is a scam. What they don't tell you is that the maximum payout for each claim is only $500. I had a hot water heater go out, wouldn't pay because leaks are not covered. If I have an appliance that cost over $500, you are out of luck. They will not pay. They don't tell you this upfront, nor do you see in the contract. They are a scam, you can only speak to foreigners.

I've been pleased overall with Select Home Warranty. The speedy service and very attentive. Very friendly and ready to help and answer all concerns. I like the fact that I just make one phone call and they handle the rest. I have compared other home warranties and have found that this one is the best one that I have found and there are many out there to choose from. I would recommend this warranty.

This company is deceptive, and offer very low amounts for repair. It's a borderline scam. Do not buy this insurance plan. It is not worth it. You would be better off saving your money and using that to fix your problem.

Do not purchase. I tried to file a claim for my water heater and I was denied because they do not cover leaking water heaters. That's one of the main reasons water heaters fail. I also try to file a claim for a surface igniter for my furnace and they sent a technician on a beat-up unmarked van and the guy tried to charge me three times the cost to do this job out of because they only approved me for $50. Ridiculous! This company is nothing but headaches and stress. I purchased the warranty to not worry about repairs but this company works extra hard on denying your claims. People that answer the phone don't care. They stick to basic template answers... What a headache and stressful this company has been. I try to cancel twice but no one picks up. Stay away.

The representative did a great job answering my questions and reviewing the options available to us. I haven’t used the service yet, but I hope it lives up to the promise. I say a lot of ratings online prior and they were very positive. Thank you to the customer service rep that helped me.

Chase Reynolds was a spectacular contact. Extremely knowledgeable about the industry. He went over and beyond to make sure that we had all the information that we needed and helped us to secure policies on both of our homes in Georgia and Florida. I have referred him to several other homeowners in both Georgia and Florida. The rates were spectacular by comparison as we had been shopping around a little bit. I love that we have a direct contact at the company and we feel at ease knowing that we have an insurance plan in place as our other policy has just expired.. Thanks again Chase for all of your efforts.

Making the change from American Home Shield to Select Home Warranty was fast and easy. The agent I spoke with, Mark **, was personable, knowledgeable, efficient, and was able to offer very competitive pricing. I would highly recommend Select Home Warranty if you're in the market for a new home warranty service!

Adam was great. He was open to communicating with me via text rather than a call. I’m in healthcare and unable to call during business hours and/or take calls during work hours. He was very accommodating, helpful and efficient. He was also very reaponsive and answered any questions I had regarding the home warranty.

Had a great experience with Albert, my sales representative, he explained the policy and offered additional plans and available options. He also offered a 5-year and a 3-year option with discounts and price protection for seniors. He also explained the deductible amount and that I can submit a claim via the telephone or via email.

Horrible would be a compliment. They doing cover labor. Period. They cover parts. But they don’t tell you that. They don’t tell you up front that you’ll be paying your $75 deductible PLUS the cost of the labor. Oh no. It’s awful. Go with a different company. One year in (I paid for a year at once… mistake on my part!) and lesson learned. I was with AHS for several years with the first home I had-never had an issue. I’ve head to fight for each claim and they even told me on my pool claim I would have to find my own tech (a week after I filed) and pay upfront and submit for approval and reimbursement. TRASH company. Don’t waste your money.

Explained everything clearly. Very good communication. Friendly. Very pleasant to talk to. Will recommend Select Home Warranty to all my friends. Good company and I think I will enjoy the experience. The gentlemen told me I could call him directly when I have a claim, saving time and getting faster service. I hope this helps and gives you a good review and helps people make up their mind quickly and easy. Select Home Warranty is a reputable company. I know you will be happy and satisfied with the outcome of this company. Please do yourself a tremendous good thing and sign up with Select Home Warranty.

My AC has gone out and they can’t get a repairman here for 3-5 days. It’s close to 90 degrees here all week. They only have one company they use for repairs in a major metro area like Atlanta. Unacceptable. To top it off the only rep I can talk to is a speed talking ** gentleman and I have to ask him to repeat everything he says at least 3 times. Finally gave up. I will not be renewing my contract next year. No way should this company be rated 5 stars. Don’t be fooled— Look elsewhere!

These people are scammers. Do not come into their trap... They trapped me to pay for 5 years of warranty. Had 100s of pages of policies which essentially means that you will keep paying them money but you will never get peace of mind.

Richard called me as soon as I signed up and offered other plans that were available. He was very professional and clearly explained each option available to me. I selected the 3 year plan and overall I feel that he saved me a lot of money with much better. Thanks Richard.

This was my first time calling and Jonathan was fantastic! He took the time to explain the pricing and coverage options, and got me the best plan to meet my needs. He listened to my concerns and answered my questions very professionally. I can tell he is well-versed in the knowledge needed to do his job. Overall, a great experience!

Chase ** did a quick job of getting me coverage for my house and explained the coverage well. I have not begun the coverage to know how well they respond yet. I am hopeful but will not know for sure until I have a need and try to place a claim. I doubt I will have the opportunity to place another review after that though.

I made a mistake canceling my American Home Shield for Select. I’ve had them since last year, paid over $1000 for 4 years, had issues with my dryer and they they did not replace it. I had to replace my dryer on my own.

My POC was Roman. As I was looking for a home warranty, he contacted me. I shopped around, read many reviews, and was pretty informed when I signed up. Roman was gracious and informative, friendly and professional. He signed me up with no fuss, and I had all my paperwork in less than 20 minutes. What happens if and when I have a claim remains to be seen.

The process to sign up was friendly, professional and quick. Questions were answered quickly assuring me of coverage and that specialists for the brand in need of service would be the repairmen. The order confirmation was sent immediately after the call as promised. I recommend the caller of his knowledge of the services and coverage for the plans offered.

I'm impressed with the service and the attention the person gave me and understood my concerns. I have had a home warranty with other companies and they were never as helpful. I'm confident that this is going to be a real stress reliever as a home owner. I was able to go over the contract step by step. In my opinion this home warranty will save me money over time and their cost were better than other companies. Thanks you.

After receiving a flyer, we decided to explore Select Home Warranty, something we had been considering for a while. We did some online research, and soon after, Sam ** gave us a call. He clearly explained how the warranty works and offered several affordable options, including a discounted price. I appreciated that he wasn't pushy - he gave me the time I needed to think it over. I called back later that day to move forward. We're very happy with our decision and excited to work with a company that values customer service.

I had the worst experience of my life. They do not cover what they say they're going to cover. My home is in Conway New Hampshire. They don't even have Representatives out there to come look at whatever breaks at your house. They tell you to get your own. So I've had a very bad experience and I will be looking to see if this is on their website.

I know that I should took heed to the reviews for this company, but I didn’t. I put in a claim and it took 1.5 weeks before getting a technician. Now I must find my own tech because there’s can’t find parts for my frig.

Select Home Warranty has excellent customer service. They were very helpful and answered all of my questions. They were able to listen to my concerns and patiently answer all of my questions. I appreciate the 24/7 service and friendly attitude. The technician was not pushy and did not try to sell me extra service.

This company is a scam. Have been waiting since 6/3/25 for someone to check the AC of an 85yr old widow. Nothing from Select. Oh they said you can pay out of pocket. An 85 yr old. This is ridiculous. When you call you get the same ole run around. If I could give 0 rating I would. They lie every time you call. They should be ashamed. My mom wants her money spent on this policy back.

If I could give negative stars I would. I had an issue with my AC and I filed a claim with Select. The technician came out and determined I needed a blower motor. After sending 3 years of maintenance records, Select denied my claim and stated it was an electrical failure. I reached out to the technician, who advised me that Select was making false statements, and that there was no electrical failure, but normal wear and tear. After going back and forth with Select and having the technician on 3-way multiple times as well as having the technician resubmit the claim, Select continues to deny my claim. The technician even offered to send Select my blower motor so that they could see for themselves that there is no electrical failure, and that it was normal wear and tear, but they declined.

We have a home warranty through Select Home Warranty. We are EXTREMELY dissatisfied with their customer service. We filed a claim for our pool pump in April, it has been 2 months now and our pool still has not been fixed. The contractor that was sent out said he would not work on our pool until the company pays him because he has had issues with them reimbursing him. He told us he was waiting for a call from a supervisor to hash out the payment issues. I called the warranty company last week and they said it had been taken care of and the technician was supposed to come out on Friday. The technician was on the Line and confirmed the date and time.

I switched to this company in Sept 2024 after seeing that they were rated #2 for best home warranty services. Late April 2025 we had plumbing issues and reached to SHW to have someone come fix it. They set up the appt with Tom Golden and they never showed up. They reassigned the job to AGM general contractors to come May 18 (between 4-6) I thought it was awesome that they could come on weekend. They came and diagnosed the issue, I paid the $60 fee and they received approval to move forward but have NEVER showed back up to do the work even after scheduling 4 consecutive appt for a Sunday (between 9-1). I stopped being able to get a hold of anyone at that company. They wouldn’t answer the phone and when I called Select Home Warranty they had no other way of getting in contact with them either and could only tell me that I would hear from someone within 1-2 business days.

This is a horrible company! Don’t use them. Unfortunately, from what I’ve read, probably many home warranty companies are like this. Their service sucks, 99% of phone representatives do not speak english well and it’s very difficult to understand them. They go through your claim with a fine-tooth comb, trying to find anything they can to deny your claim. And the service teams they dispatch are the lowest-rated ones on Google reviews. Buyer beware! They are nothing more than a company that specializes in exploiting honest, hard-working people’s money! Their whole business model is predicated on the fact of doing whatever they can to deny your claim or making it as hard on the customer as possible, so they would be so frustrated and just give up!

Representative was very helpful in my inquiries and very knowledgeable in my questions. Glad to get this policy due to my age that won't have to worry if something breaks down. Won't have to worry about things breaking down in my home and will give me peace of mind. Keep up the good work. Would recommend friends and family to join.

I called Select Home Warranty to get a quote for coverage for my home and it was a great decision. Lucas was friendly, knowledgeable and patiently answered all of my questions. His approach was detailed without the pushy behavior that unfortunately has become commonplace amongst service providers. Thanks, Lucas! Check out SHW, you won’t be disappointed!

The worst home warranty, the company does not promptly response for anything and will find a way to not cover for your claim, like every other home warranty company, this company is a hoax and not at all reputable. Their rating are worse and I fell for them. Please be aware and stay away from this home warranty company.

I am very satisfied with the Customer Experience of Select Home Warranty Company. They explained their service and answered my questions promptly. Coverage has just begun. As with all warranty and insurance one hopes it will not be needed but if so I anticipate that it will exceed expectations. I am happy with my choice.

I was calling for a non payment text message I had received. I thought it was on auto pay? Made the payment and let her know I had not received a copy of the contract and didn’t know my contract number. She found my account, took my payment and sent all the info via email. I now have the app and am most grateful! And you are available 24/7 … Thank you Select Home Warranty for such great customer service. 💕

Plan is affordable with good coverage for my needs with extra coverage for roof Leak. This will give me peace of mind knowing that I do not have to worry about coverage for my home. Being retired with limited income is challenging considering inflation and what Select Home Warranty offers is no worries when we need any repairs or even replacement for the system and appliances if needed.

I have owned a Select Home Warranty contract for 3 years and I have yet to have them cover any of my expenses. I wait several days for them to find a technician and when they cannot find one they say for me to call on my own and get an approval for the service. Then I am told that they cannot cover my expenses and give several excuses. I would not recommend this company.

Had the best rating. Big for me have Techs on hand. Rep was very professional and very knowledgeable. Rep explain everything about the plan in a way that everyone understood. The price fit in my budget. Brett ** was my rep. the very best there was inspection required The reviews for this company was very good. Select Home warranty. This is the one. What. Go online and check it out.

I have shopped other warranty companies, and I am happy I went with Select Home Warranty... Chase ** was great to work with! I went with a 42-month term. Chase worked with me to get the price, term, and options exactly where I needed them to be. I definitely will recommend to friends and family. This was a top-notch experience! Thanks again, Chase!

The representative was very nice and welcoming. She knew what she was talking about and was very detailed in her explanation. She was patient in answering my millions of questions as a first time home buyer. The process was very easy with her guidance. I love that there is 24/7 customer service in case I need anything.

The process to purchase the home warranty was very easy to follow and purchase. Whenever I had to call customer service to email me the warranty they answered right away and sent the email right away. Everyone has been nice and kind and responsive. The warranty also included the roof at no cost. Which I found them to be the only company that does this.

The gentleman that reached out to me was beyond helpful. I had an awful experience with my last warranty company and was so cautious about purchasing another one. I had many questions about the coverage that was included and he answered everything very clearly. He also asked if we were seniors which we are and then inquired about a Veteran's discount to which he fully explained and it better fit our current situation.

It was quick to understand what the policy covered. I appreciated the free roof coverage. They instantly called to confirm my order and emailed me a copy of the policy near instantly. I also got a few months free by paying for a full year which seemed sensical. I also liked that I could add coverage for the sump pump and standalone freezer.

I was offered various options regarding the duration of the plans available. Sam was helpful in responding to my questions regarding the policy. I will not fully know how the policy works until I use/need it. It is my hope that it is as easy as I think it will be, i.e., there is a problem, one calls a phone number then someone either fixes the appliance/item or replaces it in a timely fashion.

Fraud! The whole company is a scam. They won’t cover anything and are experts at finding loopholes to deny your claim. If you dispute it, you’ll likely end up “settling” for a measly $125, while your repairs and parts cost over $2,000—and they never send the check! You’ll be left empty-handed, out thousands, and with zero accountability. Avoid this company at all costs.

I called and had the pleasure of talking to Jake ** at Select Home Warranty’s. He was very professional and knowledgeable and was able to answer all my questions and concerns. Was able to lock in a multi year contract at a very reasonable price and the coverage is better than other home warranties that I was checking and liked the fact that Select is #1 in my state.

Signing up was easy, got a discount code to save another $50 and good price on service calls. So I entered the code and was able to save the extra money. Plus the sale was for 2 free months as well. So got 14 months for only 12. Lot of other places want upwards of 50% more or very high pressure sales.

Customer service rep was extremely helpful. Answered all my questions and then some. Very straightforward and most importantly I received a live person. Not automated. I was extremely surprised on the cost. I am very pleased so far with this service. Looking forward to saving money and getting the protection needed. Thank you!!

Their contract is full of loopholes to deny any claim. I only accepted it so the home seller wouldn’t have to cover high repair costs. When I submitted a claim for a faulty system, they gave me countless excuses and denied it. This is a coordinated scam between realtors and warranty companies. Stay away—total waste of money.

Charles ** has called me several times to earn the business. Today I stayed at home and he called me. It is perfect timing. Also he explained his company policy in details and I was overwhelmed. And I added that I am a realtor and will give info to my clients. He is one of best salesperson. Good luck!

I would honestly give it 0 stars if I could. I asked to cancel and receive a refund. However I never heard back. I placed three service calls in and no one ever came out. When I asked for updates they shared that they were contacting the vendors. To help speed things along after waiting weeks, I requested the vendor list. When I called the companies many were closed, did not work with Home Warranty, or didn’t work with Home Warranty companies at all. Every company had no idea what I was talking about. When I jumped through hoops before getting work done to have a reputable vendor come out, they still refused to cover the visit or repairs.

Jonathan ** was very courteous, patient with answering questions & quite knowledgeable. He went over many examples of items that were covered that I had no idea would qualify for service, which was beneficial with me deciding to purchase the 3 yr Plan. He seemed to take pride in representing a company that had been in business since 1991.

Sam communication skill is excellent, He totally knew Select Home Warranty Plan and was honest. Sam showed me that American Home Shield was not a good fit for my needs. I just hope I will live in this home for 6 years to take full advantage of my 5 year plan. Select Home Warranty Plan service call fee is less than any other home warranty plan.

I initially called and talked with Sam about the Platinum Warranty. After reviewing a couple of other warranties we decided that Select Home Warranty is the best for our home. Feeling secure is what we looked for. Sam explained and re explained all the areas it covered. We added the salt pool coverage to be completely covered.

SHW price point and coverage is decent BUTTTT honestly NOT WORTH IT from an actual buyer's perspective. We have had SHW platinum level for over a year and the level of bureaucracy is astounding. Every claim has been a headache. Submitting the claim online is easy but then problems inevitably arise. Multiple times we have encountered problems because SHW could NOT find a local contractor for the repair. Once SHW sent me info on an electrical contractor but the contractor CANCELED the service call, when I called him he explained that he would NO LONGER DO BUSINESS WITH SHW and he had a lot of bad stuff to say about their business practices.

I recently had a phone call with Jake ** from the home warranty company, and I couldn't be more pleased with the experience. Jake was incredibly friendly and professional throughout our conversation. What stood out the most was that he took the time to ask thoughtful, additional questions to ensure I was getting the best possible rate for my needs. He was patient and never made me feel rushed, which made the entire process feel personal and stress-free. It's not every day you come across someone who genuinely wants to help and does so with such professionalism. Thanks again, Jake!

Connor ** contacted me promptly and explained the benefits and coverage offered. Select has professional contractors but also allows the consumer to "Select" their own licensed contractor. American Home Shield was not a good experience. We will see how year one works with Select Home Warranty and then will explore a long term commitment.

Just signed up with Select Home Warranty. It only took a few minutes and the call was professional and informative. Got free roof coverage and the best rate and service fee I could find. Would definitely recommend giving them a call. I spent a good amount of time researching companies and Select just worked out the best.

I had an excellent experience yesterday with Connor. I did a comparison of features, benefits, and pricing for a new home warranty. Connor was responsive, straightforward, and professional throughout our discussions. The policy I purchased is far superior to others I reviewed, and pricing is extremely competitive. Overall, it was an outstanding experience!

Thank you very much. My purchase of a home warranty was fast which was great for me. Our salesman was very helpful, answered all our question immediately and offered us other discounts as incentive to purchase our home warranty, I’m very satisfied so far and would recommend to a friend or anyone else need a home warranty.

I’ve had a great experience with Select Home Warranty! From the start, their customer service has been responsive and professional. The sign-up process was easy, and their representatives clearly explained the coverage options. I appreciated that there were no high-pressure sales tactics—just helpful information to make an informed decision.

I just signed up for this home warranty, and they made it very simple to do. The representative that I talked to on the phone was professional and straightforward. It does seem like a pretty good deal compared to competitors. The service fee is more reasonable also. I am excited to see if this company works out as well as it sounds. They said they had a lot of local coverage that could come same day.

Conner ** was friendly, professional and knew exactly how to help me choose the perfect plan for my house and pool. The entire process only took about 10 minutes from start to finish and I received the confirmation right away from the company showing me my policy and protections. Select Home Warranty was offering special incentives for signing up and I definitely took advantage of this offer.

A very good experience, resulting in purchase of insurance. Representative was most pleasant, knowledgeable and did not pressure decision. Good comprehensive coverage, competitive rates and terms. Select definitely deserves careful consideration when shopping for home warranty insurance. Cannot comment on claims experience, but the company appears to get very favorable reviews.

I spoke with Lucas ** about their services. He was extremely personable and professional in explaining all of the different packages available; and was most helpful in advising what plan might best service my needs. I will definitely recommend him to friends and family. If the rest of the service is as good as Lucas, I will rest assured that I made the right decision in purchasing a home warranty package from Select Home Shield.

I was contemplating another company when I spoke to Ryan ** at SHW. He was very helpful and knowledgeable about all the plans available in my state, he reviewed coverage for the Platinum plan, he stayed on point and was very efficient. I purchased 2 home warranties for both my condos. I would recommend SHW.

Just signed up for Select Home Warranty and I must say the rep was very helpful with getting me enrolled with Select Home Warranty. Explained everything about the different warranty options. Was able to make a decision with all of the information that was given to me by the agent.

It is easy to enrollment and check the benefits in the website. I really happy to start with your service. I appreciated to call me back as soon I check in the website your service. The person that contact me was clear with the information and he give me a good promotion to say yes I want to sign in for my home warranty.

I talked with Lucas Smart at Select Home Warranty. He was very helpful and nice and offered me the best deal for my money. I would recommend him to anyone looking for a home warranty. I accepted the five year Platinum plan and was very pleased with the discounts. Lucas was very knowledgeable.

This is the worst Home Warranty company that I have ever had. It is going on 2 1/2 months just to get the decision on what will happen with my 2 appliances. I have called them a total of 9 times and each time I am told that they will take care of it.

The AGENT was very knowledgeable and courteous. She also answered all my questions!!! She Emailed me all the documents I needed to understand my coverage, and how to file a claim if ever necessary. She also contacted the proper department to stop the unecessary mailings I was receiving to purchase a plain when I already have one.

I contacted Select Home Warranty for my homes in florida and north carolina. I spoke to Corey **. He did a wonderful job of telling me about the warranty of my home. He was very professional and friendly. He explained the full process of the warranty. I believed what he told me so I decided to accept his offer for the home warranty. I appreciated his honesty his mannerism and the price he offered. I would like to thank him.

Have had this service for a number of years. Pleased with the service. Re-upped. Definitely recommend. Have serviced stove, refrigerator, dishwasher, washer and clothes washer. They were prompt answering the phone. Service people came out in a reasonable time. The people who serviced them called to set up a time came promptly on time, service was great!

If I could give them no stars, I would. We have *attempted* to utilize our warranty that we pay over $1000/year for 4 times since purchasing. The first time, small plumbing job, took over 1 month for their repairman to come. That episode is the only problem they have ever reimbursed us for. The second time, they refused to send someone to look at our icemaker because although our fridge/freezer was covered, the icemaker isn't covered because it's inside the freezer. Can't make this stuff up. Third time, they weren't able to find anyone to send at all for a hvac problem. They told us to find our own repairman and then refused to reimburse the work because it wasn't their repairman. All in all, each experience with this company is awful, and this is a scam. We have only lost money buying this warranty. A couple tips: read the fine print VERY carefully and be aware that they make you sign a pretty ironclad contract so they can take your money with little recourse. American Home Shield is 100x better.

Believe all of the 1 star reviews. I have never experienced suck an underhanded company. Do not spend your money on this company. They will disapprove every claim and refer to fine print. They will deny all labor costs. If anything gets approved it will be the cheapest minor low cost thing. Trust me, They are the worst company in the industry.

My representative took the time to explain my coverage plan and pricing, including other options to my advantage. My due diligence showed me this company was good, honorable and customer cost-effective $$$, actually for my needs the best opportunity with the fairest pricing! Thanks to their flash sale! Good job Select, I look forward to a long relationship.

This is the absolute WORST company ever; Reps, Supervisors and Managers are the most unprofessional and unhelpful group of people. I will Never Ever refer this company. I Put in a claim on the 21st of May for my refrigerator is still broken today is June 9th. I have been transferred hangup on, disconnected and lied to by so many people that are Not on the same page at all. Claims dept; Emma placed claims wrong, spoke to Myles supervisor, no help

Do not use them great until you have a claim. Denied a simple electrical issue. Left me without heat during the winter in NY. Said they could not find an electrician. To find my own. Finally they sent someone 5 month later after that company added additional work to order claim denied. Told me to get my own electrician to get independent estimate. They denied again saying I got work done. Not true. Was just an estimate, final denial electrical failure not covered even though sub panels are covered.

My Sales Representative, Lucas, offered me a Service Plan for my entire home, which was easy to understand, and at affordable pricing as well. I purchased a 3-year Plan & 6 extra months which covers all the important parts of my home, so I can live comfortably. I appreciate the time we spent on the phone discussing all the positives involved in the 3 year plan and am satisfied that I got the very best pricing around. Thank you very much, Lucas!

Jerry ** was the customer service representative that I worked with and it was a pleasure speaking and working with him. He was extremely knowledgeable, courteous, and professional. Jerry took the time to explain to me the coverages provided with my policy and explained some history regarding Select Warranty as a company and their processes. I have had previous home warranty policies that I was not happy with, so I’m looking forward to working with Select Home Warranty. Hopefully, I will never need to use the policy, but I prefer the security of knowing I have it.

Jake was very nice, not pushy and genuinely wanted to help us find a great fit. This company offers same day service and the ability to choose your own vendors. This is the reason why we choose them. Jake gave me his email to make sure everything went well. I am looking forward to seeing how this company compares to AHS. We didn't have a good experience with them at all.

I called and Jake spoke to both my husband and myself and answered all our questions. He went above and saved us more money on a five year plan. James’s customer service was outstanding and we enjoyed talking to him. Jake was like talking to a friend no high pressure! Great Job Jake!!