Select Home Warranty Reviews

I just signed up for this home warranty, and they made it very simple to do. The representative that I talked to on the phone was professional and straightforward. It does seem like a pretty good deal compared to competitors. The service fee is more reasonable also. I am excited to see if this company works out as well as it sounds. They said they had a lot of local coverage that could come same day.

Conner ** was friendly, professional and knew exactly how to help me choose the perfect plan for my house and pool. The entire process only took about 10 minutes from start to finish and I received the confirmation right away from the company showing me my policy and protections. Select Home Warranty was offering special incentives for signing up and I definitely took advantage of this offer.

A very good experience, resulting in purchase of insurance. Representative was most pleasant, knowledgeable and did not pressure decision. Good comprehensive coverage, competitive rates and terms. Select definitely deserves careful consideration when shopping for home warranty insurance. Cannot comment on claims experience, but the company appears to get very favorable reviews.

I spoke with Lucas ** about their services. He was extremely personable and professional in explaining all of the different packages available; and was most helpful in advising what plan might best service my needs. I will definitely recommend him to friends and family. If the rest of the service is as good as Lucas, I will rest assured that I made the right decision in purchasing a home warranty package from Select Home Shield.

I was contemplating another company when I spoke to Ryan ** at SHW. He was very helpful and knowledgeable about all the plans available in my state, he reviewed coverage for the Platinum plan, he stayed on point and was very efficient. I purchased 2 home warranties for both my condos. I would recommend SHW.

Just signed up for Select Home Warranty and I must say the rep was very helpful with getting me enrolled with Select Home Warranty. Explained everything about the different warranty options. Was able to make a decision with all of the information that was given to me by the agent.

It is easy to enrollment and check the benefits in the website. I really happy to start with your service. I appreciated to call me back as soon I check in the website your service. The person that contact me was clear with the information and he give me a good promotion to say yes I want to sign in for my home warranty.

I talked with Lucas Smart at Select Home Warranty. He was very helpful and nice and offered me the best deal for my money. I would recommend him to anyone looking for a home warranty. I accepted the five year Platinum plan and was very pleased with the discounts. Lucas was very knowledgeable.

This is the worst Home Warranty company that I have ever had. It is going on 2 1/2 months just to get the decision on what will happen with my 2 appliances. I have called them a total of 9 times and each time I am told that they will take care of it.

The AGENT was very knowledgeable and courteous. She also answered all my questions!!! She Emailed me all the documents I needed to understand my coverage, and how to file a claim if ever necessary. She also contacted the proper department to stop the unecessary mailings I was receiving to purchase a plain when I already have one.

I contacted Select Home Warranty for my homes in florida and north carolina. I spoke to Corey **. He did a wonderful job of telling me about the warranty of my home. He was very professional and friendly. He explained the full process of the warranty. I believed what he told me so I decided to accept his offer for the home warranty. I appreciated his honesty his mannerism and the price he offered. I would like to thank him.

Have had this service for a number of years. Pleased with the service. Re-upped. Definitely recommend. Have serviced stove, refrigerator, dishwasher, washer and clothes washer. They were prompt answering the phone. Service people came out in a reasonable time. The people who serviced them called to set up a time came promptly on time, service was great!

If I could give them no stars, I would. We have *attempted* to utilize our warranty that we pay over $1000/year for 4 times since purchasing. The first time, small plumbing job, took over 1 month for their repairman to come. That episode is the only problem they have ever reimbursed us for. The second time, they refused to send someone to look at our icemaker because although our fridge/freezer was covered, the icemaker isn't covered because it's inside the freezer. Can't make this stuff up. Third time, they weren't able to find anyone to send at all for a hvac problem. They told us to find our own repairman and then refused to reimburse the work because it wasn't their repairman. All in all, each experience with this company is awful, and this is a scam. We have only lost money buying this warranty. A couple tips: read the fine print VERY carefully and be aware that they make you sign a pretty ironclad contract so they can take your money with little recourse. American Home Shield is 100x better.

Believe all of the 1 star reviews. I have never experienced suck an underhanded company. Do not spend your money on this company. They will disapprove every claim and refer to fine print. They will deny all labor costs. If anything gets approved it will be the cheapest minor low cost thing. Trust me, They are the worst company in the industry.

My representative took the time to explain my coverage plan and pricing, including other options to my advantage. My due diligence showed me this company was good, honorable and customer cost-effective $$$, actually for my needs the best opportunity with the fairest pricing! Thanks to their flash sale! Good job Select, I look forward to a long relationship.

This is the absolute WORST company ever; Reps, Supervisors and Managers are the most unprofessional and unhelpful group of people. I will Never Ever refer this company. I Put in a claim on the 21st of May for my refrigerator is still broken today is June 9th. I have been transferred hangup on, disconnected and lied to by so many people that are Not on the same page at all. Claims dept; Emma placed claims wrong, spoke to Myles supervisor, no help

Do not use them great until you have a claim. Denied a simple electrical issue. Left me without heat during the winter in NY. Said they could not find an electrician. To find my own. Finally they sent someone 5 month later after that company added additional work to order claim denied. Told me to get my own electrician to get independent estimate. They denied again saying I got work done. Not true. Was just an estimate, final denial electrical failure not covered even though sub panels are covered.

My Sales Representative, Lucas, offered me a Service Plan for my entire home, which was easy to understand, and at affordable pricing as well. I purchased a 3-year Plan & 6 extra months which covers all the important parts of my home, so I can live comfortably. I appreciate the time we spent on the phone discussing all the positives involved in the 3 year plan and am satisfied that I got the very best pricing around. Thank you very much, Lucas!

Jerry ** was the customer service representative that I worked with and it was a pleasure speaking and working with him. He was extremely knowledgeable, courteous, and professional. Jerry took the time to explain to me the coverages provided with my policy and explained some history regarding Select Warranty as a company and their processes. I have had previous home warranty policies that I was not happy with, so I’m looking forward to working with Select Home Warranty. Hopefully, I will never need to use the policy, but I prefer the security of knowing I have it.

Jake was very nice, not pushy and genuinely wanted to help us find a great fit. This company offers same day service and the ability to choose your own vendors. This is the reason why we choose them. Jake gave me his email to make sure everything went well. I am looking forward to seeing how this company compares to AHS. We didn't have a good experience with them at all.

I called and Jake spoke to both my husband and myself and answered all our questions. He went above and saved us more money on a five year plan. James’s customer service was outstanding and we enjoyed talking to him. Jake was like talking to a friend no high pressure! Great Job Jake!!

I am selling my house and I was given a list of home service warranties by my realtor. There were at least 10 companies on the list. One of the companies I called was Select Home Service. The representative I talked with was Warren, out of the New Jersey office. He was very courteous and answered all my questions. He explained the Platinum Service to me in detail. I purchased this service and to my surprise, because I paid in full for the year, I got two months of service at no additional cost. I would highly recommend Select Home Service.

Bret spent much time explaining the service and pricing. He did a great job as he convinced me to sign up as I was very specific in what I wanted and he convinced me that it was all covered in the plan that he suggested. He was very professional in this approach and I recommend him as a fine example of a knowledgeable salesperson

Customer service provided me with excellent info and provided me with additional savings and allowed me to feel like I was being helped versus being rushed into a decision. If service is good as the customer service then this should be A+ ratings. Most of all he applied many discounts.

I spoke with your agent who gave me a very good deal on a 5 yr. contract. I haven't used this warranty yet and hope not to! This agreement also included one-year free service. For each year I signed up for, my cost was reduced, another plus for me! I received my contract agreement and everything looks great. So now we wait!

This warranty is for small homes with small appliances. If you have a big home with multi-level appliances, more than likely this plan will not cover any of your issues. I had American Home Warranty before and thought the service and coverage was better suited for my home. For example, Select's warranty only covers air conditioning units on the ground floor, but will not cover a multi zone system, so if the upstairs unit has problems do not call select and pay the $60 ded it will not be covered. And this is common with select coverages, so read the policy carefully before buying because if it's a common problem with an appliance, it's probably not covered without an extra charge. They get you with the value and drive you away with the coverages. I had american home warranty before select and it seemed to cover more of the common problems than Select Home Warranty

Sean ** was excellent. He answered all of my questions and was very knowledgeable about your company and policies. I was very frustrated with my previous Home Warranty and Sean really made me feel at ease about signing up with this company. I would definitely recommend them to friends and family. I look forward to working with them in the future.

The representative was great. He was very knowledgeable and fast. Wasn’t on the phone 15 mins. Very Great Experience. Would definitely recommend. Can’t wait to work with Select Home Warranty. Had looked in to Choice Home Warranty but they kept charging their prices. Corey ** was my representative and he was excellent.

Horrible experience with refrigerator claim. Unit making loud noise. Technician said compressor needs replacement. Select denied claim saying it’s excluded. Policy specifically says compressor covered. Select claims no coverage for sealed system due to leaks. No leak present. Technician, who was difficult making an appointment with claims ignorance. Understandable since Select butters his bread. I appealed claim and Select never responded. They sent me a link to review and it didn’t work. Do yourself a favor, AVOID Select Home Warranty. They find a way to avoid paying claim and then ignore you when looking for more information.

My agent is Mike S. He explained in full detail what I would receive as far as coverage, length of coverage and total cost. All bases were covered. After comparing several other home warranty providers I am glad that I decided to go with Select. I will pass along this info to my family and friends.

Top rated home warranty in our state. Reached out because previous home warranty company was attempting to raise our rate significantly. Coverages were better than others and just right for what we needed. They have a multi year program that is perfect if you hate having to renew every year.

I must say Jake ** answered my inquiry ASAP!! I was literally still looking at the policy when I received a call from him.!! He drew me right in with his great personality! He had good customer service.. Explained policy in detail… he made me feel confident in my decision to choose this company for my home warranty!!! Thanks Jake!! I like fitted to doing business with this Select Home Warranty

I have been a member for almost three years, recently I have had experienced what I can only describe as confounding; two different claims were denied. One had to deal with a leak in roof. Which my coverage indicates roof was covered for leaks. When I called I was advised that they had no one to send and gave me authorization In writing to contact local roofer. I contacted roofer with great reputation locally, provided license insurance etc. The repair was a bit costly however I would have expected SHW to provide some reimbursement. I received a denial where they claimed it was not covered. When I reviewed with them the long list of items denied, there was nothing left that was actually covered. This is a similar experience I had with an AC claim.

Bruce was the person I spoke to on the phone when I called. He answered all of my questions and thoroughly explained the coverages under each plan. He ensured that I felt comfortable with the plan I chose. I am already more pleased with this company than my previous home warranty company. Amazing customer service!

Jonathan went over all the home warranty plans with pricing, reviews online were great and this plan is much better priced than one I’m currently using. He was extremely helpful and was able to answer all my questions. I signed up yesterday so can’t attest for home service yet but as I said, reviews I read from non-biased sites were great. Jonathan was friendly while being professional, and was able to give me all the information I needed.

This was a very negative experience for me. After researching, I chose Select. Select did not cover any of my repairs including air conditioner, heater, and washer. When I decided to cancel, it was a long ordeal of repeatedly telling the loyal customer employee that I wanted to cancel. I then had a cancellation fee as well. Please beware of this company and others like it.

Agent explained all & was able to make a deal immediately. Would recommend to anyone. Was able to get the Military VIP discount & that helped me out so much. Agent gave me his phone number in case I need to get in touch & assured me same day service.

I have been shopping around for home warranties and Select was the one I kept going back to. Once I placed the call and spoke with Jake he answered the few questions I had and I signed up. Was as simple as that, Very hassle free and I am not a paid customer for this comment either.

I strongly advise anyone considering Select Home Warranty to be cautious. I filed a claim in September 2024 for a mechanical failure in my air conditioning unit. A technician found a refrigerant line had rubbed through due to normal wear, which led to a Freon leak. If Select had approved the simple repair at that time, it would have prevented a much costlier compressor failure.

I was happy with my experience with Simon ** today, as I agreed to sign up for my home warranty. As I told him, I will review all the policy documents and let him know within a few days whether to continue with this warranty or not. I have Googled and I see that Select Home Warranty has pretty good reviews. I did see some negative stuff, so we will see where this goes from here!

Be careful before signing anything with Select Home Warranty. The sales reps will promise you the world. They told me that anything they can’t fix would be replaced with the same model or something comparable if the original wasn’t available. Sounds great right? Fast forward, my dryer from 2017 breaks, their tech says it’s beyond repair, and all they offer me is $200, their so called “depreciated value.” Total scam. Do your research before you waste your money with this company.

I appreciated that they had a 5-year plan. Plus an additional year for free. I never would have known that had I not called. I did the math, and it just made sense to go with the multi-year plan. It's transferable if I sell. The professionalism of Jonathan the Representative, was exemplary! My humble thanks to Jonathan.

Absolute worst warranty company. I would give 0 stars. My fridge is now broken for 3 weeks and they are still not addressing it. They sent a wrong part for the repair which the technician they sent took with him saying he will return it to them. I haven't heard for 2 weeks after that. I have called 4 times after that. Every time I am told that it will be taken care of in 2 days and nothing happens. I should have just bought the part myself and installed it. For any service calls that could end up being expensive, they won't repair it, instead they will offer a very low amount for replacement/repair. So, essentially the way it works with select Home Warranty is that upfront you pay $500-$600 to them and when something breaks, They just give back a small portion of that amount saying they can't repair it. That is after you have paid the additional service visit fee.

Jerry was very patient with my questions and answering my concerns. All I have done at this point is signed up and I will reserve the rest of my opinion if and when the service is needed. All I know is that I have peace of mind when a service is needed and I don't have to be the one to shop for a company.

I had the pleasure of working with Lucas from Select Home Warranty, and I can honestly say he made the entire sign-up process smooth, stress-free, and even enjoyable! From the moment we started talking, Lucas was patient, knowledgeable, and incredibly kind. He took the time to answer all my questions thoroughly and made me feel completely comfortable with my decision to register with the company. It’s rare to come across a customer service agent who not only does their job well but genuinely cares about making sure you feel supported and informed. Lucas is one of those rare people, and I’m so grateful he was the one to walk me through this process. He truly set the tone for what I hope will be a great experience with Select Home Warranty. Thank you, Lucas! Will definitely pass his information on to others who are looking into home warranty companies.

Representative very informative. Offered several options for extended home warranties and payment options. Have used Select home warranty on two previous houses I owned. Documents emailed and information is very helpful on how to file a claim. Would highly recommend. Service representatives very friendly and knowledgeable in explaining the different services, call feed, and policy extensions and length of service.

Do NOT use this company for home warranty. They are literally the worst. They do NOT cover majority of issues that would happen in your home - garage springs, Freon leak for HVAC system, heat exchanger, any type of plumbing issue, and the list goes on and on. I've had other home warranties in the past but this is by far the worst. On top of that, no legit companies will work with them and therefore, they send out super sketchy contractors that you would not want anywhere near your home. If I could leave a negative star, I would.

Run from this company. I would give zero if possible. I was told by Select Home Warranty sales person Barry ** that my whole house exhaust fan would be covered. It was even typed into the area stating "Policy Adjustments:" Exhaust fan included. We also had a policy denied for a gas leak on our hot water heater. I am sure this review will get buried at the bottom of their "glowing" 5 star reviews. Run, do not walk away from select home warranty.

I would like to give Jake ** an excellent rating for working with me to get the best deal on a home warranty with Select. He gave me different options and I appreciate him recognizing my service as a veteran and me being a senior person. I like the plan he has given me. I will recommend it to others in the future. Thank you Jake **!

Excellent call with Henry R. at Select Home Warranty. Purchasing a home in FL that was built in 2003. Wanted the peace of mind of a full-home warranty to protect us in case of failures in the future. Henry not only answered all our questions, he was able to offer us additional discounts from the price advertised on the web. We're looking forward to a long relationship with Select.

I had a phone conversation with Kyle ** earlier about a new policy. He was great. Not pushy and understood my concerns. He offered me several options that worked best for me. I feel comfortable I made the right decision. It was very confusing to figure out all the options and he made it easy to understand. Thanks Kyle

Very easy sign up and not pushy. Their highest plan was less than others lowest and they have me free roof coverage. They cover all home systems and appliances including fridge, stove, washer, dryer and even ceiling fans.

Your customer service rep did a great in explaining everything. The coverage you offer fits the needs for my household, I would recommend this company to any of my friends and family, thank you for your help. The last company I used doesn’t compare to what your company offers and that’s why I chose Select Warranty.

I canceled my warranty a week ago because you have a close in your policy 9.1.2 that said you only cover 150$ every claim but Jerry ** explained it that because of the first year but if I renew it is not going to be like last year because I have been with you for one year, and I renew because of Jerry **

I had an effortless experience signing up with Select Home Warranty. The sales rep handled all of my questions on the spot and obtained approvals while on the call. I switched from many years of using a competitor. The policy length and coverage amounts are better. Their service fee is a lot less for each call. I will recommend Select to my fellow homeowners and I look forward to renewing at the end of my term.

Ed ** was a good representative and gave me good quotes and very much detailed. ED was very understanding with dealing with my questions and he won me over. Just hope everything goes well because this is my 3rd insurance company that I had dealt with because the other 2 didnt work out or wouldn't pay for anything that I put in my claim.

Lucas was awesome, explaining and answering all questions. I asked questions and he had the answers and I like the idea of using my own repair men in the area that I already know about too. Thank you for all your help. He believes in his work. I'm glad he called after I did the online form.

Agent Charles was informed and professional, answering my questions fully in plain language. I was never pressured to purchase any more than I wanted. I was pleased with the concise answers and patience with the process. I would recommend this company to others if the goodwill of Charles extends to the service I will later receive.

This is my first time getting protection for my home. Mr. ** was very professional and extremely helpful. He explained how the policy works and was very patient and fully answered all my questions. I would say that he is a valued representative of your company and is very good working with people over the phone. He is an asset and a keeper, in my opinion.

I am extremely dissatisfied with Select Home Warranty and want to warn others about my experience, which I believe amounts to a scam. Recently, my air conditioner stopped working, so I submitted a claim through my Select Home Warranty policy, for which I’ve already paid $2,500 for a multi-year contract. They sent a technician who diagnosed the issue as two burned-out capacitors. However, he informed me that he would need approval from Select Home Warranty before making any repairs—an approval process that would take at least 96 hours. He then offered to fix the issue immediately for $250 out of pocket, which I declined because I had already paid for coverage.

SHW is one of the worst Home Warranty Companies ever to deal with especially once you pay your $75 service fee in order for the technician to come out to honor your claim. I recently submitted a claim for a CLOGGED toilet. The technician came out, went in the bathroom, flushed the toilet, turned the water on in the bath tub, turn the water off, and went outside. The technician then said the problem could be in the main pipe and that for him to continue claim, he had to call in the report. I called SHW regarding the claim and was told that I had to pay $500 plus $ in order to have the toilet unclogged. I told SHW that I knew someone who could unclogged the toilet for a cheaper price.

I really liked having multiple plans to choose from, which makes it possible to get the best combination of coverage for your home. They really go out of their way to work with you. All the plans offer great value, and the service was excellent! This is definitely the best home warranty I've had.

Just signed up for the annual pricing. Happy with the discount and let them king forward to having the peace of mind that I now have a home warranty. Reviewed several home warranty companies before signing up. The free roof leak coverage was a nice bonus! Also signed up for pool and lawn irrigation coverage.

Keith ** was very professional and took time to explain my options!! Although I opted not to sign up for the “lifetime deal,” I still had a pleasant experience with my sign-up process! The cost for me as a retired person was prohibitive, but I look forward to working with the company to meet my needs, as a homeowner! Keith did a great job!

Beware. Do not use this company.. they are terrible. They approved a claim and denied the claim a day later. Then they stole money from my account when I canceled them. Never use this company. They don't want to repair anything. I am having to file through the AG 's office in New Jersey.

I filed a claim with Select Home Warranty at the end of April 2025 for a broken dishwasher. Despite multiple technician visits and reaching the repair limit, the appliance is still not working. In June 2025, I was then told I would need to pay out-of-pocket for a replacement — which defeats the purpose of having this warranty in the first place.

Select Home Warranty is one of the most dishonest companies I’ve ever dealt with. When I first spoke with their sales rep on the phone, they were very convincing — They promised comprehensive coverage, listed all the major appliances and systems in my home, and assured me that I’d be protected from unexpected repair costs. They made it sound like peace of mind was just a phone call and a payment away. I trusted them and signed up. Big mistake. The problems started the moment I submitted my first claim. Suddenly, the item that was "definitely covered" according to the sales rep wasn’t covered at all. Their excuse? It required an additional module or add-on plan — Something they conveniently forgot to mention during the sales pitch. And of course, they wanted more money to add it. It felt like bait-and-switch — Pure deception.

I spoke with Corey ** regarding purchasing a new home warranty with Select Home Warranty. I check their rating and found them Highly Rated via Google search on various rating programs. We discussed several plans for Seniors. I picked one with good coverage for my home with all major systems covered. The monthly rate was very good as well as the per call cost.

Stay away at all costs!!! There is a reason they call themselves Select Home Warranty. They select what is covered and how much is covered. Horrible company, customer service by far the worst. Always eager to get off the phone with no help. Five claims with this company. All got denied but one which still ended up costing me over $2500 out of pocket.

The contracts are worded in a way that is predatory. They intend to take money and never perform services on your house. To make that even worse they will intentionally waste your time. After dealing with fake attempts as though they were going to help me solve a problem they announced they wouldn't be helping me with anything because of some gotcha buried towards the end of the contract.

I have a terrible experience with Select Home Warranty for 2 years. Their process is so frustrating and takes weeks to give you resolution which is always not covered. They made me to wait for 2 weeks on my AC claim in hot days to just say not covered. I was sure to cancel after first year but they promised many things for second year which never happened. Their contract basically does not cover most of things which generally needs maintenance. Useless services!!!

Lucas was the sales representative from Select HW and was probably the most personable and knowledgeable people I have spoken to regarding the purchase of a home warranty. A very impressive young man. I would refer Select to anyone interested in purchasing a home warranty. In actuality, even though I am not too sure that I need a home warranty right now, I am thinking of purchasing one for my full time residence.

Found Select as #1 on Forbes. Signing up was easy, representative was very pleasant and even gave us an extra discount. We are now paying less than half what our previous plan cost. (We were paying $100/month, now less than $500/year.) Very pleased and looking forward to continued service. Thank you!

I was trying to contact my representative when I joined last week because I had not received my contract. My husband was not at home at the time I purchased it and he wanted to see exactly what was included!! So although it is Sunday I called anyway and the representative was so personable and professional. He stated that it must have been sent but I’ll send it out to you again. Then I asked him about the coverages just to make sure & he went over everything.! Thanks for a very positive experience!!

I had a great experience choosing a home warranty plan with Select Home Warranty. The process of selecting the right product can often feel overwhelming, but thanks to Corey, it was smooth and stress-free. He took the time to walk me through all the available options, clearly explaining the differences between each plan and what would work best for my specific needs. Corey’s professionalism, patience, and knowledge stood out, and he made sure I felt confident and informed before making a decision. It’s rare to find someone so dedicated to helping customers make the right choice, and I truly appreciated his guidance. Thanks to Corey, I now have a plan that gives me peace of mind and suits my home perfectly. Highly recommend Select Home Warranty—and if you get the chance to work with Corey, you're in excellent hands!

Connor ** from Select Home Warranty was a pleasure to deal with. He is very personable and cares about his customer. He explained everything about the Select Home Warranty in detail and made the enrollment process very quick and easy. The Select home warranty covers everything I wanted at value that is most affordable.

My agent was very polite and very helpful. I was impressed with his ability to answer my question and give me all the information I needed. I really appreciated his honest answer for any of my questions. I guess I was impressed by this friendliness and understanding of any questions I asked him. Thank you for having such honest and friendly staff.

This company is a total scam, they don't pay for anything, they send mom and pop repair companies to your door, you end up fixing your own stuff because it's easier than helping the repair guy. Just because they're cheap doesn't make them the best.

Finding the right home warranty can be a daunting task. Jim ** walked me through their program & made it much less confusing. He took the time to answer my questions & concerns. I have a better understanding of the process. He also stated he would be there to answer any questions I might have in the future. Thank you, Jim! Christine **

Jake ** was extraordinary in assisting me getting a new home warranty. He was knowledgeable, friendly, courteous and informative. Gave me warranty options best for my needs. Did not pressure me which made me feel more comfortable in my decision. Excellent coverage policy. Hope to not use the service anytime soon though. Refundable and transferable also.

This company is a total rip off. I had three claims with them. The first was a major water leak, waited days for them to find a plumber with no water to the house. I ended up calling a plumber and the bill was $1000.00 dollars. They refused to pay. I had a leaking toilet. Called Select and they could not find a plumber. They had me arrange a plumber. The bill was $350.00. Select said they would only pay $150.00 of the bill. My compressor on the refrigerator is humming, they declined to pay for the repair as being not covered.

I had a great experience working with Sam **. He clearly explained the benefits of Select Home Warranty and helped me understand how the coverage would apply to my situation. Sam was informative and easy to talk to, and I appreciated the straightforward approach. He also offered a competitive deal, which made the decision easier. Overall, it was a smooth and helpful interaction.

Brett helped me, thanks, I'm just waiting for the total information. I was looking for something special for my home, and even my english is not good enough he was very patient. Thanks a lot! I really hope and trust that you will be a great experience with my home

I called today and get my quote over the phone very easy and fast. Very satisfied with customer service and very easy to understand and deal with the agent.,. The agent anwser all my questions and concern and explain what will be cover and what to do if any service is required during my contract be effective.

I spoke with Jefferson ** of Select Home Warranty and he was pleasant, friendly and helpful. He worked hard to get me the best price for their services and I am satisfied that I will receive the best care for my home appliances. I have been looking for a home warranty policy and the other companies I called were just trying to sell, sell, sell. Jefferson seemed to really care that I would get the service I needed.

Company is very shady. Don't work with them. It's been over thirty days and now they are saying can't cover my fridge. They have a lot of things they are not honest about. Do not tust them with your business

Don't purchase this warranty. They're not any good. They don't cover anything. Heating system not covered. They take your money and give all kind of excuses on what's not covered. BBB needs to look into them.

I rated my experience with Ed ** as a five star and would definitely recommend Select Home Warranty to my friends and family. Ed explained the various options and he was thorough as he explained how these options would work for me. Select Home Warranty was fair and really helped Veterans and the elderly. Truly a five star experience.

Very knowledgeable and professional. Answer all of questions and concerns. I had several questions about appliances which was answered. I was very pleased with the way the associate answered my question. As for now I would definitely recommend you to family and friends. Thanks again for being very professional.

I called and talked to Ed **. He was really nice and very helpful. And I immediately signed up for my home warranty. And I called my sister because she is looking for a really good-priced home warranty. I gave her the phone number and she will be calling them tomorrow.

Poor customer service and the plan will do its best to not cover items in your home. AC goes out, they will not cover it because it’s electrical. Toilet doesn’t work, they won’t replace it because it’s too old. Oh and they don’t cover leaks on anything.

An excellent experience overall. My contact, Bruce **, was very polite and helpful and was also very well informed on the services and coverage offered. He was able to put together a home warranty package that met my specific needs and fit well within my budget. Bruce made me feel very comfortable with the plan I chose.

Excellent conversation and discussion of the different policy options. I therefore took the better option of three years and six months coverage. I am a senior citizen and decided this would be the best alternative due to the increase in premiums over the future if one doesn’t lock in the lower premiums price offered now.

Jake saved a couple hundred bucks off the top of the warranty and gave a lot of information for better discounts. We went with the Platinum Plan that covers a lot of things in our home. They will fix it with a contractor we pick, which is good. We don’t have to pay multiple servicing fees for the same problem if it happens again within a period of time.

Select Home Warranty is criminal. They were unable to find a technician to come to my home for a claim, so I had to find someone myself and SHW was supposed to reimburse me up to $500 for the repair. When it came time for me to claim the reimbursement, SHW decided they were not going to cover the work as promised. With my frustration of them not being able to schedule someone and not reimbursing me, I have attempted to cancel my policy. I paid thousands of dollars for 6 years of coverage up front, but they will only give me a partial refund AND charge me a $75 policy cancellation fee on top of that. I haven't even gotten to use their services!!! They have done no work on my home, and they want to give me a partial refund and charge me to cancel.... Unbelievable.

Lucas was very informative and friendly. He answered all my questions and made sure I had all the coverage I wanted. He did not try to add anything I didn’t want. He also made sure I could contact him if I had any issues or questions. I just signed up so we’ll see what happens when (hopefully not) I need them. Thank you, Lucas.

They sell it well - decent price with lots of items covered. BUT, when we tried to use it, it's useless. We live in rural KY and have tried two separate times to use the warranty and ended up having to find our own technician and pay 100% out of pocket. Darn near impossible to cancel, no matter how many times you tell them to cancel they all but refuse. And every agent has been extremely difficult to understand (despite talking to ONE PERSON when I signed up who said he would be my go to for all claims yet he NEVER ANSWERED or called back when I used the number he told me to use). WOULD NOT RECOMMEND!!!

We were nearing the end of a current home warranty plan when I contacted SHW. Albert **, SHW Rep, was very knowledgeable as he reviewed what SHW had to offer. I don't rush into things, so we ended up having several phone meetings - Albert was extremely patient and helpful throughout the whole process. Three reasons I selected SHW: 1) I get to either select or let the company select the repairman, 2) The way coverage is managed for larger appliances, 3) Cost of repair call. Thanks, Albert!

Hello Staff. I want to report that I had an exceptional experience when ordering my home maintenance plan from Select Home Warranty. Sean ** was my representative and he was great. He was very helpful in describing my options and what the pros and cons were of each option. On a scale of 1-10 Sean was a 10.

Ryan was very helpful and informative. I had several very details questions about coverage which he answered. Glad we reviewed them as I was about to add coverage that would not have been needed. He also helped obtain the very lowest price for me, we are retired. It was also helpful that Select offers a special savings to people over 60.

Jeff was very helpful in finding a new home warranty for me. Even though he sorts of sounded like a "used car salesman", I don't mean that in a disparaging manner. Of the others I have interfaced with, he was leagues above all.... I am hoping for an exceptional experience with Select Home Warranty.

Worst home warranty company that you can deal with. Charge you money for service then refused to service, fine print on many things in the contract. If you try to cancel they charge cancelation fee. Will never work with such company with false promises.

There is this section 8 of policy that says the repair or replacement of claim is settled under the depreciation value of the appliance. That means, you will *never* ever get any appliance repaired or replaced after the first year. You will be settled with a mere small amount by saying "Repair/replacement cost is way over the appliance depreciated value". When selling this warranty, the salesman never told me about the depreciation formula. This Select Home Warranty is a scam. It looks cheaper, low service call fee, but you will never gets settled with a decent amount. Please stay away from this and save your money. Don't pour your money into the drain called Select Home Warranty. My sincere request. Discourage this company.

They are frauds and liars. They sent a quick rejection to my claim due to a lie. When I called them out on it during appeals they then put a different reason to deny me. They have no interest in paying our claims or helping you. Waste of money. They also barely speak English with spelling mistakes and gibberish.

I signed up with Select Home Warranty after being told by their representative that there was no cancellation fee. I trusted that information and proceeded with the contract. Unfortunately, after reading the actual terms later, I discovered a $75 cancellation fee buried in the fine print — completely contradictory to what I was told upfront.

I switch to Select for a lower rate. They offered me a discount to enroll. They also offered a military discount on top of that. The coverage is also higher than my previous home warranty. It was quick and easy. The sales representative was knowledgeable and answered all my questions. I would definitely recommend them to my friends or family.

Adam gave the best deal he could. I would recommend him to anyone. I just signed up so all is good after getting the state I live in squared away. I'm not sure how they got that I lived in Springdale Arkansas. I live in California. I sure hope they hold up on their end of the bargain. My sister has another company and she is happy these older homes don't last like they use to.

I contacted Select Home Warranty after having a disappointing experience with American Home Shield. Select is highly rated for service in my area, so when they contacted me, I entertained the proposal. Jake ** was the representative and he was knowledgeable and helpful. The deal sounds good, so I signed up for three years. My policy is not effective until June 15, so obviously I do not have any experience at this point, but I am optimistic that I made the right decision in switching to Select Home Warranty.

I am very pleased with the polite, efficient and personalized service I received from Representative Henry ** during my inquiry phone call. My home is my greatest asset, and Mr. ** was able to assist me in purchasing a policy that has given me great piece of mind for a very reasonable price. I am extremely grateful to your company and to this very fine representative.

We have been with Select Home Warranty since 2017. They are easy to work with. The people we deal with every time we call are very knowledgeable and competent. Very quick in taking care of our issues. The cost is very comparable to all the other home warranty companies. We will continue to stay with this company. My father and two of my sons signed up with this company because of our recommendations. I would highly recommend Select Home Warranty!

Avoid this company at all costs. Signing up takes seconds—and they take your money just as fast. But once they have it, they become an absolute nightmare. The customer service is horrendous—outsourced, unhelpful, and utterly indifferent to your needs. And just when you think it can’t get worse, there’s a hefty cancellation fee to add insult to injury.

Mike ** provided excellent service. He presented various plans that offered and helped me to select the best and most affordable plan. He answered all of my questions. I compared Select Home Warranty to other plans and found Select to be highly rated, quality service and best price. I recommend Mike ** and Select HOW.

Charles ** was very helpful and courteous. He explained plan slowly as I was writing down information. I appreciated the time he took to inform me of plan. I called another company and they hung up on me during recorded message. I called again and couldn't hardly understand young lady and she spoke too fast.

They were very friendly and professional, would definitely recommend to friends and family, answered all my questions and were able to help locate numbers and warranty items that I was given, I wasn’t disappointed at all with the customer service. I have talked to 3 different people and they were always friendly and helped me with all my questions

Worse company I have ever done business with! They cover nothing! Make a claim and find out! They couldn’t get a plumber to show up so they had me get my own. When he showed up they refused to pay for labor to make the repairs. Said "not covered"!

Lucas made the conversation easy and relevant. He was able to address my concern. His knowledge and communication skills are excellent. That’s why he was able to acquire my commitment to your company. In addition, your practice of providing choice of plan was a factor that helped me decide. I look forward to working with you.

JP was professional and thorough. He spent extra time with me while I worked through the financial aspect of this purchase. He asked a lot of questions and his recommendation considered all of our warranty needs. I’m happy that we’re switching our home warranty service. Great service. Good value. Easy experience.

I was convinced to purchase this policy from a sales rep without being given all the information about what is covered. Limits for labor is $500 for appliances/electric/plumbing. Once you burn through that you are paying out of pocket for labor. Representatives said sometimes labor is covered and other times not, but can’t tell me how they make that decision. I had to refund my policy at a substantial loss because of this. The refund policy makes you pay for any work paid by the company AND for the cost of the policy up to the time of cancellation (and a bonus cancellation fee). So not only did I pay out of pocket for the work I had done while I had the policy, I also had to pay $300 for the privilege of having this home warranty that essentially did not pay for any work done. All that said, to me, this policy is a HUGE rip-off. If you only have 1 or 2 issues a year, it might work for you. Anything other than that, go with a policy with higher limits.

The person that helped me on the phone was very courteous and knowledgeable. The contract seems very comprehensive and I like the paying for 5 years and getting an extra year free. I would recommend the salesperson very highly.

Super disappointed with Select Home Warranty. You are wasting your time and money with this company. They refuse every claim that you have and you have to hire your technician from your pocket. Don’t recommend this company at all.

I was looking for a better home warranty product and spoke directly with Chase ** at Select Home Warranty. He was direct and explained everything to my satisfaction. The contract that he offered was more than fair and in fact a really good deal with the coverage that I wanted. The locked in price was an added bonus. I hope that the components in our rental house can last a long time but I feel confident that should I need service of the covered components, that qualified service personnel will be available 24/7.

I was having multiple problems of finding a company that had all of the things that are important for me with a Home warranty. Greg was so very patient with me. I was not a decisive as I should have been, but he was able to look into my request and find me something even better than what I thought I wanted. I am so sure that this is going to work well for me.

Bought the policy for 3 years through Lucas ** who is an excellent and super fast agent. I appreciate him explaining things in detail and providing me a super fast quote. I highly recommend him and the company (Select home warranty)! I hope I do not get to use this service, but it gives me a peace of mind that I have a policy to cover my back in case something breaks down.

Johnathan was amazing, kind and informative in answering all my questions. I am so happy that I’ve chosen this company and their service and am looking forward to working with them on the future. I will be recommending them to all my friends and family in the future and also my friends that are realtors selling new homes.

Customer service representative was friendly and knowledgeable. He as was patient with me in answering all of my questions regarding their service. He informed me that Select has over 1500 hundred highly rated service providers within the network. He recommended that if I had any other questions to call back anytime and could cancel at anytime.

Very frustrating. You may need a lawyer and a service technician to work through their exclusions. Will your refrigerator ice maker be covered? Probably not...Unless you pay an additional fee. Response times mean nothing to Select. Try done one else for a warranty.

I was referred by a friend. Customer service was fast, friendly, and patient. So excited to join here. So many great things about this company. Some of the services offered other warranty companies do not offer. My experience so far has been great. I have sent out referrals to my family so far. I know they will be pleased with the initial experience, just as I have.

Select Home Warranty LLC is by far the worst Home Warranty company to deal with you pay ot fees to technician and that's where it end. They don't want to do any repairs that you have already paid them to do. If you ask for their corporate office phone number, they tell you they can't do that. And still nothing has been resolved. Buyers beware, this will most likely go to court.

The process of signing up was very easy. The representative JP was very professional and courteous. You have several different payment options that would work with most budgets. I’m excited to have purchased this warranty. My sister purchased this warranty for her home and recommended it to me. We both purchased the Platinum Plan which covers almost everything.

Representative Tony was very helpful and explained all my options thoroughly. I called in to renew my contract from last year and he was kind enough to walk through my prior coverage so I would know if I wanted to make any changes. The cost is competitive and I feel comfortable knowing I have my major home systems covered for a full year. I was about to call in myself as I expected that my previous contract was soon to expire and received a reminder email letting me know which was very helpful.

Was polite and very informative. Also good sales tactics. Was to answer all my questions without hesitation. I was a little hesitant due to bad experiences with other home warranties like not being able to get a contractors to respond as long as a week. Hopefully I won't need to use this home warranty but if I do I it will be a test to see if Select Home Warranty do as the sales said. I will let you know.

The agent was great! Told me about a one year discount rate and confirmed roof was included at no charge! I will probably sign up for the 3 year renewal next year. I saw that this company was the top rated in a consumer review. I had a friend that had a different company and she was very unhappy with it.

Connor ** was incredibly helpful in my choice of a new home warranty plan. He had a pleasant manner on the phone and was very polite. I would highly recommend him to anyone looking for a home warranty plan. He was not pushy and addressed all of my concerns and questions.

The order process was simple and professional. I was supplied all information I requested. I was sent a copy of the contract so I could see coverages, limits, and service call costs. The promo incentives, price, reviews, and the agent’s willingness to explain and answer my questions made my decision to purchase a logical one.

Sam was extremely helpful and wished him good health for the rest of his life! He was very helpful and went above and beyond his duties. I will recommend that my friends and relatives to call Sam. He was very respectful and showed me how to save even more without having to worry about monthly payments.

I have a Platinum Care plan with Select Home Warranty and filed a claim regarding a water leaking on floor inside my home just below the staircase when I operate front side outdoor faucet. They sent didn’t even bother to send technician to investigate rather closed my claim saying, "This is not covered in the policy." If I can find out the root cause then I can fix it too, why should I really bother to call this stupid home warranty company.

I was able to work with Select Home Warranty to sign up for their program. The rep Conner was able to explain all the options the company offered which allowed me to choose what was best for me. I love the fact that he is my contact and that I can work through him or the app if needed. The pricing was more than competitive and the service levels much better than the competition.

I am a current policyholder with Select Home Warranty. I bought a 3-year paid upfront policy, which cost me almost $1500 paid upfront. So you can imagine how infuriating it is to call for urgent service and get snarly, smart-mouthed females with thick accents rudely telling me "we get back to you soon" only to email me 24 hours later telling me that my issue "is not covered". This has not happened once but three times! The least I expect after the kind of expense I made for the policy is a polite and honest conversation. Why not tell me straight up that you will not cover the claim, rather than keep me and my kids without water or electricity for 24 hours and then send me a stupid email?

Select Home Warranty is scamming the consumers. There are several complaints on the "Ripoff" and many other websites. I purchased a home warranty from Select Home Warranty company. I recently requested a water heater repair. The water heater was leaking water, making a loud noise as if it was going to explode and the burner pilot flame kept shutting off. No hot water at all.

And!!! My refrigerator service needed is not covered.?! And I had to talk to someone who was hard to understand and mostly reading from a script. I’m not happy!

They are more of a hassle than helpful. Tried to cancel our 3 year policy (1 year into) with them because they only offer some $ for you to purchase a new product. If we cancelled, we were only going to get about hundred $ back. On two of our claims that we have placed with them 1: the technician that they sent out to repair tried to upsell us on new & expensive equipment (not fixed) & give us a few $ to replace. 2: Our fan went out with the microwave. They didn’t send out a technician, instead was going to give us a few $ for compensation for a new microwave and we had to install it ourselves. It’s just $ tossed down the drain. We ended up keeping them due to much of a hassle to cancel. Go with someone else if you can.

The representative, Jim **, was very knowledgeable and courteous. He explained the different warranty levels in detail and told me about add on coverage. Great customer service representative. I asked about deductibles and repair companies and he told me about the local coverage in my area. I was surprised to find out that my Boilermate hot water heater is actually covered as an option.

This company is so corrupt that I have to assume the positive reviews are fake or paid for. I got a 3 year warranty $1200 and my AC system failed after about a year for my first claim. They sent out a shady no name electrician with all negative reviews online and an 'F' Better Business Bureau rating. He did very little testing, just told me the system is old and needs to be replaced. He never tested electrical. I had 3 other HVAC companies come and tell me the coil was bad, and system is old, should be replaced, nothing else wrong. Then Select Home Warranty tells me my system is failing because of a "short to ground", and what do you know, that's the one thing not covered under warranty.

Adam ** was very helpful in helping me to make a decision on the plan that was best for me and my family!!! I have already recommended Adam and your company to additional people that I thought would like what your company covers for the home!!! My daughter and son in law are with another company and I contacted them to call adam and get a quote. Their current home warranty contract is up in August. They live in Virginia and Adam said that your company does coverage in that state.

This company is an absolute scam. We purchased the premium level tier in advance for an entire year yet they wouldn’t pay out for any of the 4 issues we had. They actually told us that these problems were due to being “improperly installed”. Isn’t that the whole point of having a home warranty? We didn’t install any of the electrical or HVAC so how could we be penalized for it? We are canceling & going back to the home warranty company when we moved into our last house as they paid out for every issue. Do yourself a favor & avoid this scam.

I had a wonderful experience with Abe **. He helped me with all the questions that my husband and I had, as well as helped us get the best deal possible. We were very happy with our experience as new customers. We are excited to have peace of mind with a new home warranty.

Lucas ** was very professional and won us over with all he did to answer our questions. By keeping the discussion on track inspite of my hard head assumptions, he managed to make sure that we had all the correct information and assisted us in all factors that eventually closed the deal. If all your folks are like him, your company is blessed and will provide the service we expect. Thank you Lucas!!!

This company is a joke. They clearly keep finding ways to not cover anything. We have two policies and every single one time we have needed them this year they have not been straight forward. The service providers they recommend are also a joke. Writing wrong diagnostic reports, changing the reports to adjust to what the warranty wants to hear without even coming to our house. One technician literally walked into our bathroom, looked at the toilet without even touching and said he would send the report. We received the report saying we need a new toilet. Mind you the toilet is fine. There is a leak and the flush handle is stuck... With the other house the AC was not cooling but the technician wrote the unit was working but not efficiently. How is an AC working if it's not cooling? They denied fixing the part saying they don't fix if there is more issues than one. We ended up trusting the service provider and getting a whole new HVAC system.

Communication within the Select organization seems to be poor. My claim was dispatched and potential times were specified to the contractor but I received no follow-up to confirm. So I called the contractor, who answered right away, informing me that his company already told Select to stop sending them work because they have been too busy to accept additional requests. He said he would try to come despite this but when I called him a couple of days later to check in, he said he called Select that day to inform him that no technicians were available in my area. There was no communication nor follow-up from Select regarding this and when I called them, they had no record of it.

Don't believe the empty promises. SHW is no different than the vast majority of home warranty companies. They use unqualified contractors and find every possible loophole in their agreements to deny claims. I recently had one of their "authorization specialists" (all in the Philippines reading from a script template) literally reword my technician's diagnosis to cause the claim to be denied. I heard the entire conversation and what ended up on the official diagnosis was not even close to what the tech informed them.

Jonah ** was great help in explaining service coverage provided by each policy. She was also clear and patient in explaining the costs for each policy and call fees. She also provided policy duration and saving associated with each duration. In summary, Jonah made selecting the policy easy and fun! Jo well done Jonah!

Representative was very knowledgeable. Spoke clearly. Offered the best rates for my needs. I would definitely recommend them to any of my friends or family. Very simple process. He had me set up in 15 minutes. The other plan I had was twice the price for the same coverage. Thank you very much.

After consulting reviews and info online, we decided to go with Select Home Warranty for our first home warranty purchase. Sam reached out right away and was very transparent and helpful over the phone. We were able to create the policy in under 10 minutes and he answered all of my questions. He found multiple discounts and explained all of my options with no pressure. Based on this first interaction, I would highly recommend.

I was a little leary after dealing with two (2) other warranty companies prior to Select which would have been my 3rd call for the day. As a woman, the prior 2 companies treated me with disrespectful answers and were very short with me. JP, who was very professional from the start put me at ease right away. He was very knowledgeable and answered all of my questions without hesitation and very respectfully. I truly am very happy, as a homeowner, that I did not give up on getting my home warranty and made that one more call to Select and JP. Thank you so much. I am very pleased and can now breathe a little easier knowing my home is covered.

Terrible service, terrible company. I had the Platinum Warranty which covers my washing machine. I paid $150 for a tech to come out and when he submitted his report, they deemed that we misused the machine and they would not cover it. Said we "overloaded" it. It's just my wife and I and we wash very small loads. I called to cancel and they ran me in circles trying to stop me from cancelling and after I insisted... They tell me there's a $75 cancellation charge. $60 a month for 9 months plus $150 for the service fee and $75 to cancel. I could have purchased a new machine for less than that. Worthless, impossible to deal with company. Their website sucks also.

SHW are selling Plans that only covers Parts and Not Labor - you will not find out until you need service. Please Be Warned!!! - I have been told all their Plans only cover Parts no Labor. No Peace of Mind at All. I do not want anyone else as stressed finding out about additional charges after paying monthly premium and service fee.

Brett let me know what we could get and that it was risk free. He was informative, knowledgeable, helpful without being pushy. We have had a few home warranty companies over the years. Some better than others, Select was easier to contact, schedule and work with on claims. I feel comfortable saying we are happy with our choice in Select Home Warranty.

Coverage of all appliances and plumbing and electric. Salesperson on phone was a very nice person who explained everything very well. Explained that the service people were all top-notch. That I could get help 24/7 and on weekends and holidays. That if what was broken could not be fixed would be replaced with a new replacement.

Searched for a home warranty for my home. Checked with several companies. They offered the best prices compared to other companies, complete home coverage, great Customer Service, easy online application. All questions answered. They were rated number 1 on several different sites. Very satisfied all the way around. I highly recommend them.

The enrollment process to sign up was very simple and didn't require very much time commitment. Shawn (rep) explained the coverage options in great detail and helped me find the best value for our home warranty needs. I appreciate the fact that Select Home Warranty offers additional value for Veterans. I am very pleased with the overall value, features, price, simplicity, and customer service. I highly recommend Select Home Warranty for any home warranty needs.

I just switched from another home warranty company that I had been with for years. Right off the bat, Select Home Warranty was better as I could speak with a person quickly, and they reached on via email immediately, answering questions. The warranty is a much better price, easier access and MUCH better customer service.

If you have rental properties or a personal home, do not use Select Home. I am a Realtor in NC and purchased the Warranty for a Rental property in Southport NC. We live 4 hours away and thought a Select Home Warranty would be a good option for the home with Renters for a quick "Response and Quality Work" - Boy we were wrong. I filed a report on Sunday and received no response for 3 days. Only to be told the unit is not covered.

Select Home Warranty is a bunch of scammers. I purchased Platinum care back on 10/23 through 05/27 and my AC stopped working back in March 2025. Since then I had been fighting and putting claims to fix my unit but they say nothing is covered, the AC company went to check the AC were supposed to do a diagnosis and never called back, either Select, until we called them. They say, is the AC motor and is not covered, so we keep fighting and they said is an electrical issue and is not covered!!! ELECTRICAL is in the plan and is COVERED, YOU ALL scammers. I had been paying and now that I need a service this people that answer the phone with a big accent!!! Doesn’t even let me cancel the plan and keeps putting on hold saying he will see what they can do!!!! These are robbers. Do NOT purchase this insurance please and be smart.

I was lied to by my sales person Brett ** and have proof of this via his email. I was sold a 3 year plan based on Brett telling me in writing that he would change the 30 day waiting period to 5 days if I paid in full. I paid for a 3 year plan, and submitted my 1st claim about a week later. On the next day, I received an email stating my claim was rejected based it being made before 30 day waiting period. I contacted SHW and informed them that Brett provided in email that my policy would be activated in 5 days in place of 30 days. I was asked to provide customer service with a copy of the email committing to a 5 day wait period. I provided this and was told my issue would be resolved.

The SHW representative, Chase ** was very helpful and knowledgeable. He explained everything regarding the home warranty and the contract to me which resulted in purchasing this home warranty for six years. He was very straightforward in explaining and it took less than 10 minutes to complete the process. I hope SHW will be just as nice in servicing my contract. Thanks.

Very polite and very helpful. Explained everything that was covered and set up a payment plan that worked for us. We were surprised at the many items that were covered. Washer and dryer, our stove and refridgerator, our refrigerator and freezer in our garage. Our plumbing, our air conditioning, our hot water tank, our furnace and air conditioning. And last but not least our roof and plumbing. What a relief all of that is taken care of now!

Salesperson was pretty pushy. After I had my fill of it, I told him if he didn't stop, I was going to hang up. We finally came to a mutual agreement. He then decided his sales technique didn't work with me. We were however able to work out a deal.

The representative I spoke with was very professional and informative 👏. I had 3 questions for him and he satisfied my needs. I forgot to ask if you provide Military Discount. I am a retired veteran. I really can't say much about customer service because my policy doesn't start until August 2025.

I purchased a policy from Select Home Warranty on February 29, 2025, for $425. When I signed up, I was assured that if an appliance was deemed unrepairable, the company would cover the full cost of a replacement. On May 3, 2025, I filed a claim for my dishwasher. I paid the $75 deductible to the contractor sent by Select. The contractor immediately assessed the dishwasher as unrepairable. However, instead of honoring the replacement promise, Select sent a hose and required me to use their contractor again for installation, which cost me an additional $220 in labor. After the hose was installed, the contractor again confirmed the dishwasher could not be repaired.

I was researching for Home Warranties through Consumer Affairs and as a result, the company, Select Home Warranty was one that was recommended. Immediately after receiving this information, I received a phone call from a representative from Select Home Warranty offering to assist in choosing a home warranty. Excellent customer service!! Representative was very thorough in explaining what coverage plans were available along with various options for coverage and rates. Also explained how process would be handled at the time I would need to file a claim.

Simon ** was a great help in explaining coverage and prices and answering all my questions (at this time). Being a senior on a fixed budget he helped through all the options to get me the best price that I could manage. He was easy to talk to and understand. Thank you Simon!

Associate was knowledgeable and made the transition seamless. Offering expert advice on all of my appliances and the coverage available for each. Answered all my questions. He guaranteed I would not have the same issues I had with my previous company, as they did not warrant any repairs past 30 days which the majority of my repairs only lasted about 35 days. Conveniently and then we had to pay an additional call out fee, With SHW they offer a 90 day guarantee.

Select Home Warranty was very helpful and speeding in responding to my claim requests. The call center goes above and beyond to help you process claims and get their promised services. The local repairman that came to our home were professional, respectful and got the job done right. Would recommend SHW.

DO NOT use these people. 30 days after I signed up, my hot water heater quit. I submitted the claim on their website telling them it quit. I get a response saying that they don't cover noise coming from the water heater since it still worked. So I called them, explained that it quit so another claim was submitted. After 4 days I heard NOTHING from them so I fixed it myself. I called them back. They told me that they'll only reimburse $100, even though the parts cost over $200.

Mr. Mike ** was very helpful and straightforward with my call. I had several questions related to the claim process, qualifications of claims, and how replacements (if required) work (I had a less than desirable experience with another company). He listened to my concerns and was thorough in answering them. Quick setup for the account. I would certainly recommend him as a go-to for customer service. Thank you!

This is a very deceptive Home Warranty. A quick Google search or their Website says they cover Certain Parts and Labor but the Fine Print says they Do Not Cover Installation Costs, and that they depreciate the value of the systems that need repair. I'm not sure what other companies are out there, but this one is intentionally deceptive, and Not concerned with your repair so much as getting the service fee of $75 and making sure the value of the claim is less than that.

I chose Select Home Warranty for its competitive pricing and straightforward sign-up process. The sales team was professional and helped me find a plan that fit my budget, and I appreciated the free roof leak coverage and available discounts. Submitting my order was easy. I also found that some coverage limits were lower than I anticipated, and it’s important to carefully read the contract to understand exclusions and claim procedures.

Kyle, salesman was very knowledgeable about the products and offers. Explain plans and allow me to select the one that best fit my budget and needs. I would recommend based on my initial experience. Hope the service and claims process will be as smooth. I have had another plan with another company for over 18 years but the prices soared.

Mark worked with me to get a contract that fit our needs. He was helpful and willing to look for more options. The coverage in our contract is exactly what we wanted and at a very good price. I will recommend Select to friends and neighbors. I received many offers for home warranty, but I felt Select Warranty offered the best coverage for us.

I have been thoroughly disgusted with this organization. They are very helpful when they want your business, but when you need to have an item fixed it is most of the item is not covered! They quote you a fee of $75.00 for each claim, but it isn't true. The fee is $100.00! Cancellation fee is $75.00. They are the worst warranty service that I have found. Don't choose Select Home Warranty ever! You will be saving yourself money as well as a big headache! M.

We interviewed several Home Warranty companies and Select Home Warranty quoted us the best deal with the add-ons we needed. The time it takes from putting in a service call until they get it repaired was a major issue with our old warranty company. This one seems to get the issue solved much quicker.

Brett ** was courteous and informative. He explained the answers to several inquiries I had about the program before I made my decisions. He won my business with his knowledge. He was both knowledgeable and very helpful. The warranty offered more than my current warranty and included some items I had not seen in other warranties.

Adam ** texted me with details. Provided me the details, was patient for me to contact him upon me receiving all the details. I liked that he was very accurate in giving me the info I wanted. I said I will call back and sign up, he promptly called back and we were able to get the contract in place.

I called to get a quote for home warranty policy. Mark ** was very friendly and knowledgeable. Signed up right away. I appreciate that he was not super pushy. That made my decision super easy. I will recommend to my friends and family. It always feels good to be protected.

Please do not get involved with this home warranty program. Their customer service is horrible! They contact overseas with reps with a deep accent and you can barely understand any of them. I had a claim with them and the company never showed up 3 times. I took off work and scheduled vacation time for nothing. Mind you they set me up with another company who had multiple complaints with the BBB, 1.5 star rating and dozens of reviews that stated do not let this company into your home let alone fix anything. It took me so long to cancel as they kept passing me from one department to another. So stressful. Do your due diligence and research on Reddit on their reviews of this company, I wish I would have.

We have had Home Warranties in the past. They have always been a challenge to receive the promised services but come through with persistence. Our hope is Select will be better. The sales person was a little pushy to make the sale and abrupt once the sale was made. We checked the ratings on Select Home Warranty, which seemed to be good.

Don't get near this company. Cheap price gets you cheap service that will cost you much more. At the first year they repaired the issues we had, including labor and parts. Now for all claims they stopped covering claims and only give us denial for each claim, if for labor, parts or both. Why do I have home warranty if they deny the coverages?? Bad customer service, no professional supervisor to talk to.. Stay away. Pay a little more, and save your energies to a company that will do what you are paying them to do.

Jonathan was my customer service rep. I was having a little trouble with the website and had questions. He was very kind and knowledgeable. He answered all my questions in just a few minutes. He left his extension number with me in case I had any issues in the future.

Adam was a great help when I initially contacted the office. I was doing some research among different home warranty companies. Adam answered all my questions, he wasn't aggressive or rude trying to get a new client compared to my horrible service with Choice. And after doing my research, because of this rep's great customer service, I decided to move forward with Select. Thank you!

When I was dissatisfied with my current warranty, I reached out for new service. After taking a look online at the available contract options, I decided to call in for further explanation. I received clear explanations of options and pricing, and even which additional options were available. Thank you for providing great customer service, looking forward to new coverage.

Ed ** helped guide me to a very competitive rate, continuously searching for discounts or promotions that I would be eligible for. The coverage they provide claims to have a technician at your doorstep within 36 hours, hoping this rings true! I felt like I came away with more than I was expecting and am happy to do business with this company.

I reviewed several different companies and I chose Select because, by far it is the best for customer service, value, timely manner and satisfaction. Phone service is simple and very helpful. It is for these reasons I chose Select for my home warranty. Thank you for being the very best!

I had a Great Experience on the phone. The policy was easy to understand and easy to start. Great deal. I would recommend this service to a friend or neighbor. Thank you for all of your help answering my questions. Response time was quick and the agent was friendly and understanding.

I was searching for a home warranty for my son during his home purchase. I called Select Home Warranty and spoke to Ryan **. He was extremely professional and pleasant and was able to answer my questions and provide a plan with great coverage. Select was also running a promotion which saved my son money. Thank you for your help Ryan!

If there was a way to give negative stars, then this company would top the list! I got a multi-year policy unfortunately and every single claim was denied! Even when there was finally a claim that they covered, they offered me a token $50 for a refrigerator claim instead of fixing it. It is a rip off! When I asked for my refund, they told me $0 for a policy for which I paid over $2000! I would have been happier to lose that money in Vegas than to these immoral scammers!

I called Select Home Warranty regarding a bathroom sink that was clogged. They sent out a technician to investigate and then he left. I hadn't heard back from anyone for 2 days after he left so I called Select Home Warranty again and they told me that their records stated that he cleared the drain. Evidently he didn't follow their procedure because he was supposed to investigate the issue on the first visit and then notify Select Home Warranty regarding the issue. Then, if the issue is covered by the insurance, they send him out again to fix it. The Home warranty agent I talked to said that since the plumber didn't follow the procedure that they would not cover the cost of having him come out again even though the clog was not fixed, and that I would have to call another plumber and pay for it myself even though I paid the initial $65 to have him come out the first time.

I spoke with Mark ** regarding a new home warranty. He explained the benefits of a three-year warranty & savings which made sense to me, so I made the decision to go with that. A friend of mine also recommended Select so I'm looking forward to a good working relationship with Select Home Warranty.

Lucas ** was fantastic to work with. He tried to call but we are out where it is super loud and I am unable to talk over the phone. I had resorted to the fact I'd have to wait and call Monday. Wrong! Lucas worked up my quote through e-mail and helped me get set up with my plan so easy! He's a great asset to SHW, and he wasn't pushy or anything at all. I told him what I wanted and he worked fast to get me the exact plan I need.

It was very helpful - Ed described how the warranty worked and it was clear. I especially like the discounted rates. I was especially appreciative of the comprehensive coverage and the quality. Most warranties don’t cover as much and play games. Ed my representative seemed sincere and honest with his answers, so that was great. I would definitely recommend his service.

WORST EXPERIENCE | SCAM ALERT | DECEPTIVE PRACTICES. Avoid Select Home Warranty at all costs. During the policy purchase, they promised comprehensive coverage and conveniently failed to mention any exceptions. However, when I filed a claim for my refrigerator, they denied it, citing a “sealed system” exclusion—something they never disclosed upfront. What else could possibly go wrong in a refrigerator’s cooling system besides the sealed parts? This feels like a deliberate tactic to mislead customers into paying premiums without delivering coverage. It’s not just disappointing—it’s deceptive and exploitative.