Select Home Warranty Reviews

I placed 3 calls to Select Home Warranty and did not receive good service. Either they could not find a repairman in my area or the service was not covered. I actually lost money with the service. I would not recommend this Home Warranty company. Please do not switch as I did. Terrible customer service also.

I had an issue with my oven. Select Home Warranty was there when I needed them. They were quick on response and I paid my low service call fee. Thanks Select.

Called to place a claim and was greeted by a very nice rep who take care of me. The contractor that came to the house was also very nice and he fixed my issue as expected. Keep up the good work.

Select Home Warranty is definitely a company I would recommend. The sales staff was very knowledgeable and friendly. The claims staff was equally up to the task when I placed my first plumbing claim - even though it was a small problem - and they handled it quickly. I believe they would do the same with bigger issues.

Select was just out to fix my water heater. The service was great and I am happy with them. The repair was not major but we didn't have hot water for 24 hrs. Things are working ok now.

I signed up for service from Select Home Warranty back in January of 2014. As a U.S. Marine with over 26 years of service I have owned several homes and have used several different Home Warranty organizations, but Select Home Warranty has been by far the worst organization in any category I have dealt with. After spending $1300 dollars for three years of coverage, when I attempted to place a claim after one year, I got nothing but a runaround. These included statements of "We don't have a signed copy of your warranty." Then when I faxed a copy of a signed copy, I was told the item was not covered. Then two weeks later I received a check in the mail for $200 dollars stating the service was cancelled. When I phoned to speak to someone as to what happened, the members were rude, unprofessional and stated "Oh well you are cancelled." This organization is very unprofessional and in my opinion a rip-off organization.

Less than 3 hours after placing an online claim with Select Home Warranty, I received a return email with the name of an appliance company that was assigned to my washer. The company came out the next day as promised and changed a belt to get the unit to start working again.

There aren't many warranty companies that cover my area. I called Select and they took on our home. I use them a few times this year so far. Any time I call them they help me with the issues I have in my house. I have recommended them to all my neighbors.

Living in GA, my AC stopped working and it is 95 degrees ++. They had a couple of technicians to choose from and they both were able to come to my house as soon as I needed. I will recommend their service to all my friends and neighbors.

My AC went out on me the other night and I called Select Home Warranty at 2 in the morning. I was glad there was a rep available. I received a call from a local tech the next morning, he was out to my home a couple of hours later and they were able to get my AC working again. This was my second issue since I've been with Select and they were perfect in every way. I will be renewing my policy when it is time for renewal.

We are very happy with Select. Select replaced a bad electric switch in my kitchen. We have used them a bunch of times.

Last week I called Select to file a claim for my washing machine. Very shortly after they had a contractor @ my home. This was my first claim and it was perfect.

The service was quick. They were able to get a tech out to me within a reasonable time period. My washer was acting up and the tech was professional and courteous. Thanks Select for great service.

Being a new homeowner I was worried about the potential of breakdowns in my home. I really don't know how to fix anything. Select Home Warranty handled 2 problems back to back in my new home without incident. The staff at Select Home Warranty are friendly and have helped me.

Speaking with the people at Select Home Warranty has been a nice experience. Any problem that has come has been handled quickly and efficiently. July was very hot and the AC in the home was not cooling. The next day, they came out and corrected the issue. This is only 1 example of the service.

These guys are awful, don't get this warranty. My elderly mother got it and it took months for them to send her some money they owed her for a repair and they sent the most horrible document for her to sign that didn't make sense or look like it was even a real legal document. They don't return phone calls or seem to even understand what is going on when you try to contact them. Couldn't seem to send the check to my mother's correct address either. They are horrible. Try my company, it is really good and fast to pay. 2-10 warranty. I have had them for over a year and they are great!

I have waited two months and I still have a broken refrigerator. Eight calls to their "help" line have not helped. They have schedule 3 different contractors. Each time I wait a week for an appointment, confirm multiple times the appointment, and then the day of the appointment they are a no show. No phone call apologizing, just complete silence. I call the Select Home Warranty 800 number and the process is repeated. I just keep scheduling contractors that do not show up. No one can tell me why it takes 2 months to fix a refrigerator, let alone to have their contractors come to your house. I don't know if they don't have enough repair people in the area or if they just don't care. Regardless, I would not recommend Select Home Warranty. Go with a responsible home warranty company.

We have been with this company for a couple of years. We had a problem with our air conditioner. Select Home Warranty chosen contractor inspected the unit and advised that coils in the air conditioning unit was rotted out and needed replacing. In Select Home Warranty's contract 6.3.3 clearly state what the agreement covers and does not cover. There is no mention in the contract that coils are not covered. They refused to pay! I would not recommend this company to be considered for any home warranty program.

My dryer would not dry the clothes, so I called Select Home Warranty for service. Within 3 days a service tech came out and inspected dryer. It needed a new heater/thermostat. Total cost of parts and labor was 298.25. Select told service company that they would only pay for the part which was $125. They said my contract did not pay for installation of part. When they quoted this to me, the contract they were reading from was different from mine. They claimed I had signed the one they were reading from. Not true, as the one on my phone that I sent back with my pictures of my contract with my initials said no such thing. In another paragraph the contract said if a appliance was replaced the cost of that appliance was covered not the installation. They did not replace my appliance, they repair a part.

Placing a claim online with Select Home Warranty was a breeze. They sent out a technician that recommended replacement and they approved me for a cash reimbursement. At first I was not happy with the amount, they transferred me to a manager who was very accommodating to my needs and really went above and beyond the call to please me.

Very fast service and nice claims people have helped me with my decision to renew with Select Home Warranty. My first claim was for a leaking sink that turned out to need a new garbage disposal. Also had a problem with my washing machine that started to shake really badly. They came out and replaced the parts. I only paid $45.

Select home warranty has helped me on a few occasions with plumbing and appliance problems. Less than 2 weeks ago my microwave stopped heating food and I emailed them to start the claim process. They approved a replacement for me less than a day later with no hassles.

I would like to give my positive feedback on Select Home Warranty. I am a customer who has a policy and just needed air conditioner repaired. The air conditioner needed a new capacitor and this was covered by Select.

This past weekend in NV was 115 degrees and my ac went out. I tried 3 times calling to speak to someone and was told that they would rush my request for a service tech to come to my house, still at this time no one has contacted me for repairs on my ac. I was told that I could call my own tech and to submit the claim and all charges will be reimbursed if my policy included repair or replacement on the condenser. Well the condenser broke, there was a broken coil which leaked all of the freon out and the fan wasn't working. After 48 hrs reviewing my claim, it was denied. I can go on and on. The idiot supervisor Dave said that was to use their tech (which I told him fine, if they ever referred one to me). Then he said that they don't cover freon leaks, and I said, "I wouldn't have a freon leak if the coil didn't break." He had every excuse not to honor my claim.

Very happy with Select service team. I placed a claim for a microwave and Select replaced it.

I have just renewed my policy with Select Home warranty for the third year in a row. I have seldom used the service but whenever I have had to they have been very good. When my air conditioning would not start last month they came and replaced my thermostat. No questions asked.

I signed up two policies with Select Home Warranty 2 weeks ago. I have yet to place a claim, but I want to say that the sales rep I spoke to was great and anyone who I spoke to so far in Customer Service was very helpful. I am excited to have this coverage on my homes.

I am a landlord with 6 properties with the company Select Home Warranty. Over the past 6 months we have had a few problems in the homes and the call staff at Select Home Warranty have been polite and helpful. The claims have been approved with no problems and my units are all working well.

Ordered warranty through the closing process on my new home, the seller's closing title company accidentally issued payment for warranty to wrong company. Got that issue figured out and sent correct payment to Select Home Warranty and was agreed that the mistake was not mine, but the seller's title company and that I would need coverage to start immediately. Days later my AC went out and I needed service and Select Home Warranty claims department manager agreed to process the claim even though they had not received the check from the title company. They agreed that they had all needed information, such as check # and details of check to put on file and process a claim to get my ac serviced.

Placing an online claim through www.selecthomewarranty.com was very easy and efficient. A few hours later a plumber was already standing at my front door ready to assist. They showed up earlier than they had promised and over delivered on my expectations.

I filed my claim with Select Home Warranty in the middle of the night for a plumbing emergency. The phone reps gave me instructions on what do to until a plumber gets out. The next day a plumber came and sealed up the leaking pipe. Select did a great job with the situation at hand.

I called to file a claim when my AC stopped working. The rep that filed my claim was really nice and knowledgeable. I had a tech in my house before I knew it and my AC was back up and running.

I purchased my Select Home Warranty in September of 2014. Upon negotiating this contract, I made sure to mention to the sales rep several times that I live in a 2-story house and I have 2 separate AC units. I specifically stated in my conversation that I would like both units to be covered under this new warranty. He assured me that it would and that all was well. When I made my first claim (my fridge was leaking) this claim was denied stating that the ice maker or water dispenser was not covered under my policy. Ok, it was a part of the fridge though, but not covered. So I moved on and kept the policy anyways thinking maybe it was worth it. This summer (approx. June 2015) my upstairs air conditioner went out. I called Select and they denied it over the phone stating that I had only 1 ac covered under my policy, and it was the downstairs unit only!?

Had a couple of issues that my renters called in to Select Home Warranty. So far they have repaired the AC, washer and replaced my ceiling fan. I am very happy with their service and response time. I will be calling to add my other rental properties and take advantage of their multi-property discount.

I am pleased to write about the service I received from Select Home Warranty on a very hot early August day. I placed an air conditioning claim and within a few hours a technician was at my home. He replaced a motor outside and the unit needed some freon which was not covered by the home warranty plan but the unit is working fine now.

Select Home Warranty has been there for me on a few occasions that I had a problem in my home. They sent out a plumber who quickly installed a new garbage disposal for me in about an hour. My cash outlay has only been the $45 service fee that had been a promotion when I signed up.

I'm very happy with the outcome of a claim repair. I placed my claim on a Wednesday morning. That same afternoon Select contacted me with an appointment. They sent a great plumber and unclogged my lines.

Less than 2 months after purchasing a home warranty plan from Select Home Warranty my electrical system started to give me trouble in a couple of rooms. I called Select Home Warranty to initiate a claim and the message instructed me to file the claim online. I did so and a few hours later got an email with an electrician's name and number who was knowledgeable and fixed my problems.

My review of Select is 5 stars. Select hooked me up with a great repair man for my oven. The oven stopped turning on and needed a new starter.

I switched my home warranty service from AHS to Select after being 4 year with AHS. After 3 months I had an issue with Kitchen sink and filed a claim. In 3 days I have called them 4 times and every time a different story. Haven't received a vendor assignment yet. Now the Guy tells me that they will be sending a check for the garbage disposal and I have to install it myself!! Poor claim handling, Poor call quality - as it seems they are using some cheap/VOIP based 3rd party call center, No 24 Hrs support, as guys on weekend didn't even have access to account. They were just taking message to convey someone in Select on Monday (so 24 X 7 hrs service is BS). It is not just true "service call fee only" as in AHS I had similar issues and just paid the service fees. Here they will send me check for hardware and I need to figure out how to install or hire plumber myself.

This company has no business operating in Hawaii. They have no database and approved vendor list. I filed a claim for my dishwasher, after dealing with an unauthorized vendor who spent 2 hours and damaged my dishwasher, he was unable to fix it. I am offered $125 by Select Home to either fix my dishwasher on my own or buy a new one at my own cost ($1200)! Despite numerous emails and phone calls I am completely ignored by their claims people. Having paid $47.24 service fee, I neither have a fixed dishwasher nor a diagnosis report. Still waiting for their "Customer Advocate" to return my emails and calls. Recommend to read your contract well before signing. They charge your credit card first, when they sign you up, and then serve you with a one-sided contract and 30 days maturity period.

A/C units were not cooling. They sent a maintenance company out. Technician put freon in one unit, not in the other one that was worse than the one. Technician said he thought there could be a leak in evaporator coil. Warranty company denied the claim to replace coil, citing that it was not a major component of a/c unit. They also stated that No Freon issues were not covered. I was so confused because technician added freon to one unit?? I had a a/c company come out, sent report to warranty company. He called Select. Go NOWHERE with them! I canceled my policy! Worse Company Ever!!! So long!

I've had my home warranty with this company starting on my second year. First I renewed my policy in March as soon as I got my notice even though my previous policy didn't expire until the end of June. I have been getting phone calls and voice messages to please contact them about "renewing my expiring policy for the last 4 months”. I have repeatedly talked to them and been assured my name would be removed from their calling list. Only to receive more calls with the same assurances about being removed.

I am happy with my experience with Select. I got this warranty when I bought the house. The first time I had to use it was this week. We had a few electrical switches burn out. We got Select to fix them. Overall the experience was fine.

Complete LIES and Misrepresentation of this company is what you get in the sales pitch to buy. BEWARE of the salesman Jonathan ** who promises to fix or replace everything that is not structural. Good luck having anyone be the service man for this Select Home Warranty. It takes weeks for anyone to arrive, then they take $45 for a service call, promise to return and no one comes back. I paid $1499 for this policy, cancelled after extremely bad service. The manager Mr. ** promised to refund me and after many weeks I received a small check for $425. (Please notice that all negative remarks toward this company are crossed out and made difficult to read.)

My home is in Arizona and it was over 100 degrees this week. My AC stopped working and Select fixed it same day. They really did a great job.

I was scared when my AC started not to work. I called Select and started a claim and the rep who took my call was very helpful. They made me feel at ease that my ac would be fixed ASAP and it was!!!! Very happy with their service and response time especially when it 90 + degrees!!!!

I would like to state my thanks to the staff at Select Home Warranty. They have handled my problems with class and efficiency. A leaking kitchen sink that turned out to be leaking garbage disposal issue was handled as a full replacement among other claims. Thank you.

My family currently has 4 properties covered by Select Home Warranty plans in Indiana and Florida. We are happy with the service we have received from them and the contractors sent to our home have been nice and professional. My Florida properties have had major AC issues handled quickly and hassle free.

I have called Select Home Warranty on a few occasions for a couple claims on my properties. The operators answering are always very polite and eager to help. They have repaired and replaced a few items in my home and will definitely renew when my policies comes up.

At the closing of my new home in April of this year I was given a Select Home Warranty plan. After moving in to the home, the microwave was not heating food evenly. I called Select Home to place a claim and provided them with the model and serial number of the unit that the home came with. A few hours later, I got an email with a message to replace the entire unit, no questions asked.

Just had my first experience with Select and they came through with flying colors. I had them send a contractor to my house to fix my AC in the middle of the summer. He was there within the day and had my AC back up and running in no time. No hassle and exactly as I expected. Good job!!

Placing a claim on a weekend made me nervous. The representative I spoke to was very helpful and set my mind at ease that I was not just another number. My air conditioning was not kicking on and at nearly 100, that was obviously a huge problem for me. They sent out a great technician who came out and got the unit back up quickly.

I have filed 3 claims using my home warranty. All three denied for unknown reasons. When asked what the appeal process was, I was told that there was no appeal process. I asked to speak with a manager on several occasions, but every time "he was on the telephone and will call you back." I am still waiting for a manager callback since July 7, 2015. I filed a claim about a clogged toilet. It was an emergency situation, as all my toilets were being affected by the clog in the main drain. I called the only plumber in the area and paid the invoice.

Very satisfied with my claim process at Select. They replaced some old parts for my dryer.

My review of the Select Home Warranty service is a good one. I had to place a claim for a repeated problem with a garbage disposal kept leaking. Select sent a plumber who fixed the problem but then it happened again. The same plumber came out and fixed it for no charge.

Having hard time in getting payment for the claim I already submitted around 40 days back. When I emailed the release letter on 7/2 and tried to check the status of claim on 8/7, the CSR says they received release letter email today and it will take 30 days from now. Until date they never sent any of their technician for any problems and they just say we should get everything done by ourselves and a portion of it (as per their terms) they will process the claim. God know if they really process the claims or not and this firm looks very suspicious to me. What's the point in having home warranty when we need to take care of everything.

At nearly 90 degrees my home felt like a sauna. I called Select Home Warranty to place a claim and the air condition company they sent out recommended to replace a contractor and Select did approve the contractor on the spot. My outlay was only the $45 service fee that was agreed to.

We purchased extra coverage for our second AC unit, pool and sprinkler system. We paid extra for the premium coverage just in case, but it was pointless with this company. Where do I start...We had a leak from our master bathroom shower that caused damage to our kitchen ceiling to the downstairs. They serviced out to a company that never answered their phone. It took over a month and no one ever was able to come out. We had to hire our own people and they never covered that damage. We paid out of pocket.

Shortly after placing an online claim with Select Home Warranty I got an email from them confirming a full replacement had already been approved for my appliance. This was the fastest turnaround of any company I have dealt with. I have 3 policies with them in 2 states and they have not disappointed.

My washer broke down on July 16th. The first vendor assigned to fix the issue informed me that Select would not pay more than $100 to them to repair the issue. Their minimum is $250 for the trip charge. The second vendor assigned told me that they don't do business with Select anymore. MANY reviews online state that Select will not pay their vendors' invoices for at least a year, if at all. It's been 3 weeks and I still have a broken "covered" appliance. They now want me to find my own repair service and pay out of pocket.

We are very happy with the outcome of our claim. We had a very old stove and it just stopped working. We did not want to fix it because of the age. We worked with Select on a reimbursement amount for a new one.

Luckily for me that my realtor purchased a home warranty from Select Home Warranty for the new home I was purchasing. As a first time home buyer I was terribly unaware of how to repair any problems, and to cover the costs of those repairs would have been difficult. Select Home Warranty came to my house to repair a plumbing leak and replaced a ceiling fan for me weeks onto moving into my new home.

I could not be happier with select. MY situation with them went great. My well pump stopped working. Select got me a plumber in my area. He was in my house in 2 hrs from placing the claim. Select fixed my pump.

My washer broke down on me right before a weekend when I use it most. The process was very simple. I called Select to report the breakdown. Select dispatched a guy in my area to look at what was wrong. Select approved repairs. Great work.

I purchased a new home in May of this year. In July I noticed a small leak behind the toilet in our bedroom. I placed a claim online through selecthomewarranty.com and within a few minutes got an email with a plumber's information, and the plumber did come out later that evening to fix the problem. I only had to pay the $45 service call out fee and he fixed the toilet and a little leak under the kitchen sink. Overall I am happy with this contract.

I've been lured and duped to buy their Home Warranty Policy by its con customer service people by promising to help me after 30 days of signing the contract. This is more than 3 months running... every time that I've some Issue... instead of helping me they're interested in finding loops to not to help me. All the time I've to spend my own money to pay the contractors.This is Sleek Home Warranty that their Customer Service is good only while buying their policy. After that you don't find any service at all except frustration and victimization. Don't ever Buy or Sign for these People as they don't HELP. Deceptive Practices + Rude Service = Select Home Warranty. I'm a genuine Victim and has been paying from pocket for any plumbing or electrical issue. They're just laughing and not helping me.

Called because my air conditioning unit was not cooling. They said they would take care of it. After three or four days they tell me it's not covered if Freon touches it. My question, what part of the system does the Freon not touch except the electric cord?! Stupidity! Also, a gasket broke on my refrigerator door. They said they would take care of it. Lo and behold two days later, it's not covered either. This insurance is a rip off. I did not pay for this coverage. The person I bought my house from paid for it. I will never use these worthless people again.

I placed a claim online for my air conditioning system with Select Home Warranty. Within a few minutes I received an email with the AC technician's name and number and they showed up the next day right on time. My motor needed to be replaced. I paid the $45 service fee and Select Home Warranty took care of the rest.

Select came to the rescue for me when my air stopped blowing cold. My system just needed some freon. Select gave the OK for the guy to put in 2 pounds of freon.

I have placed 2 claims with Select Home Warranty and they have both been handled very nicely. The staff is also friendly and the plumber they sent out was top notch. I have sent a few emails to them and they have all been answered promptly. I will be renewing next month.

I am very happy with my policy and the service from Select. Select was responsive to my needs.

Select Home Warranty has been horrible to work with and refused reimbursement of my claim on AC unit. Most of my experience has been exactly like some of the experiences stated as not based on fact by this website. I would recommend not going with this warranty company.

Agents beware when purchasing a Select Home Warranty. I purchased a Select Home Warranty for a client as they were priced cheaper than the competition. They called in to file a HVAC claim shortly after moving into the home and denied due to a pre-existing condition. They were disappointed so I cancelled the policy and was shocked when I had to pay a $75 cancellation fee and a proration after 1 month from purchasing the warranty.

I am happy to write a good review for select home warranty. Select warranty replaced my broken ceiling fan without giving me a hassle in the process. I had a 5 year old ceiling fan that broke and I was able to go to Home Depot to purchase a new one.

I would recommend Select. I am happy the repair they did on my washer and dryer combo unit. The washer was not working right and they took care of it for me. I was responsible for paying $60 to the technician that came out.

I am a Select policy holder and I am very happy to have them. They fixed my water heater and it's working like brand new.

I DON'T RECOMMEND THIS COMPANY AT ALL. I started having problems with my air conditioner on Saturday morning. I called the 1800 number multiple times on Saturday and Sunday. Finally somebody from the sales department called back and said that I was going to receive an email with instructions, but I never received that email. I called on Monday again at least three times and I asked to speak with a supervisor, but that person was never available. They said that they didn't have a signed contract and that they had a wrong email address, but they never mailed or called me either. They finally assigned my ticket to a company called Simple Air Solutions on Monday. I called Simple Air Solutions and they finally scheduled a technician for Tuesday. I still don't know when the problem with the air conditioner is going to be resolved. HORRIBLE EXPERIENCE WITH SELECT HOME WARRANTY and I hope not to call this company again.

I have 3 policies with Select and my renters have placed claims on a number of items that just stopped working. They have been great to work with.

Select recently replaced my pool pump that was leaking due to old age. I got the policy when I bought the house so I didn't even have to pay for it. I very happy with the outcome.

Select Home Warranty... This is to inform you of the incompetent Company you are and technicians you are dealing with! First of all Nick of ext # ** lied to me saying that all issues will be covered as policy states. You concluded that "The Issue was Not Due to Normal Wear and Tear in which is Specifically Excluded from Coverage" so in another words you said that I let the fan motor and capacitor burn! How can you determined that it was my fault.

My dishwasher leaks some water 2 weeks ago. I placed my claim with select home on the website. Customer service emailed me for more information and then sent out someone to fix. Dishwasher was fixed properly.

Customer service was great. I was greeted by one of the reps when I called and they helped me file the claim for my fridge. I was very happy that they took care of the issue right away. I will tell everyone about how good Select Home Warranty is.

My ac went out on us in the 95 degree heat last week. Select came to the rescue and sent a ac technician right away. My ac needed a new capacitor. AC running great.

From when I placed a claim until my oven was fixed the service from Select was great. The phone agents were helpful and the repair guy was very good. Five stars.

Very fast and quick service. Showed up right on time.

I have been in property management for 18 years, this company by far is the worst home warranty company I dealt with in my entire career. Their customer service is very bad and never helpful, they are very cheap in paying for repairs and never do any replacements even when the technicians tell them it needs replacement. They referred me 3 times once to technicians and none of the technicians wanted to take their service call due to the fact they haven't got paid for the work it's been done in the past. I have their coverage in two of the properties I got and can't wait to cancel them. I would never recommend their service to any home owner or property manager.

Called in a claim, 24hrs later I had a working dishwasher. Couldn't be happier.

I am very happy with select. My claims rep was very helpful.

I purchased this home warranty when we bought our home almost 9 months ago. Within the last 2 weeks, our central air unit went out. This was the first I have had the need to even turn on the unit since we moved in. I followed the steps, contacted the company, and they told me 3 or 4 different contractors would be contacting me (none did, I had to call one of them). It was determined that the unit was going to have to be replaced. The claim was denied because I am unable to provide annual service records for the past 3 years, when I have not even lived there that long and the previous owners didn't give me any of that information. I did manage to find a local company that had done some repairs, but since it was not a maintenance record, it was not good enough.

Just had my 2nd experience with Select and it was as expected. My washer broke in the middle of doing the wash so I called Select and within a couple of hours they had a technician to my house and lucky for me he had the part with him that he needed.

Select Home Warranty offers lower price, and extended period (12+2 month) service plan, but they basically reject any claim by using excuses like not covered even for basic items, require all detail maintenance records, refuse to talk to you, only cover one AC unit for a single family, and other possible excuses. Very dishonest way of doing business.

My basement has an emergency repair needed last week. I called select because I have a policy with them. They instructed me on what to do to shut my water until the plumber came. The plumber showed a few hours later. He fixed the leak problem in the basement. I am satisfied with Select's response to my emergency.

I have select home warranty for 3 properties, 2 rentals and my own home. I have made a claim on 2 of the rentals so far. One rental select fixed a garage door problem and the other they fixed a washing machine. Both jobs were completed fine.

Make no mistake, they will not reveal many important points on the contract until after you have become a member. They never sign their emails with their names unless pressed and then you get a first name! Nothing they say is valid and changes depends on who you ask and talk to! At the end their 30 days free trial becomes a nightmare and they bring so many excuses not to refund your money. A really bad company!!

Select Home Warranty so far has been easy to deal with. They sent me a plumber to clear a clogged line. He did a good job.

I want to advise every potential customer of this company to review the contract with a fine tooth comb. We have attempted to submit three claims for various items in our house, two of which were outright denied. The final claim was approved, however they authorized only $95 for a mounted 1000 watt microwave (our deductible is $45). They refused to include installation for the replacement microwave, despite the fact that a non-permanently mounted microwave is excluded from the contract. After an exhaustive search for a mounted 1000 watt microwave, I could not find any product that came close to $140.

I would recommend Select Home Warranty as a reputable company. My experience with them was good. They honored the policy and even went over the terms to make me happy.

Michael at EXT ** sold me on this Scam Home warranty policy. Promised me the world. It breaks we fix or replace. I told him I had two Air-condition units, one 17 years old and the other 1 year old. He told me NO problem, they either fix it or replace it. Guess what, they did neither. Fine Print in CONTRACT says you need all your SERVICE RECORDS. Who keeps those?!! And when he sells you on this of course he NEVER Mentions all you will get is $100 without service records. That's what they offered me. Not a penny more. Also had problem with a 3 year old Maytag Washing machine. Since it had a 2-10 year LIMITED Warranty SHW wouldn't touch it. Any product you have that has limited warranty with Manufacturer they won't touch!!! Read the fine print or you're screwed. What do I need this policy for?

I was referred to Select by a neighbor. They had a good experience dealing with Select. I have my policy for 4 months now and I also have had a good experience with a microwave going bad. Select replaced it for free. I'm glad I have this plan.

I am impressed with Select Home. They really took care of me during an electrical outage in my house. There was a breaker problem that most of my lights would not turn on. Select fixed the electrical problem and now we are back up and running fine. I would recommend Select to anyone who is looking for a warranty.

My fridge was giving me an issue of everything I would put in the fridge would freeze so I called Select and within a few days my fridge was in working order and I couldn't be happier. Thanks Select Home Warranty - you will always have my business.

I'm giving select home a 5-star review on an oven repair that was done 2 weeks ago. I placed my claim online which was very easy. After that they sent out a contractor and then they fixed the oven a few days later. Select called to follow up on the service which is very helpful.

They are the worst company I have ever had the misfortune to give money to. Terrible, a rip off and will never use you again. Never paid up on claims I made over the year, make you pay upfront, and then try and claim it back. Customer service was appalling. Never got back to me. Spent hours on hold. Finally paid me 125 dollars just before my renewal a year later which was still far from what my repairs cost me. Will never go with them again. Going back to American Home Shield who were totally brilliant. Gutted I changed but Select were cheaper. Guess what, you get what you pay for.

Select home warranty took care of my whole family. I have 4 policies with them and I've had a couple of issues in a few of the homes and all were resolved. I will tell my friends and family about them as well and will stay with them after such a great experience.

These guys are number 1 in service. I had a leak in my bathroom, they got a plumber out to me right away. I had one of my pipes replaced and all I had to pay was for my tech to come out. I am so happy I have a home warranty. It's saved me tons of money. And for a single parent it really helps.

This past weekend it was really hot and my AC was not cooling. Placed my claim through their website and a technician was there right away. I needed a motor - it was replaced right away.

I called in to Select with a leaking faucet. My policy has the extra coverage for faucets. Select let me know that my faucet has a lifetime manufacturer's warranty and the manufacturer will replace it. My claim was handled great.

They sent out a tech when my AC unit went out. Denied my claim because they lied and said it was electrical. Now when purchasing this policy they will tell you they cover everything the other companies won't. Lie! I spoke to the tech to inquire of the cost I'd have to pay out of pocket due to denied claim for it being electrical. The tech told me he explained to Select that it was not electrical and it was normal wear. Select lied and fished for any excuse to not pay the claim after I presented this info to them. They are unethical and crooks. They will pay small claims but nothing major like a broken AC in Florida.

Customer service is so scripted they are unable to truly be helpful, and often rude. I am often told you will receive an email vs. someone just telling me the results. I also was given 3 tech referrals for a dishwasher repair that were unable to service my brand, which I provided initially. I am now having to find my own tech and they are to reimburse. Yelp reviews appear to be more accurate so read all reviews before choosing them as your provider. Yes they are cheap and OMG do you get what you pay for. I will be cancelling.

I don't usually write reviews but I feel that select deserves a good one. I had a problem with a washer that was making funny noise. Select sent me the local technician to look at it. The washer was not able to be repaired. Select gave me a choice of new washers and it arrived today.

I would like to change my previous statement about Select Home Warranty. Even though it took me 6 days for them to give back my refund, I am really thankful that "Jason", their manager, really "fought" for my case. He really showed how much he really cared for his client because he gave me, from a two-year refund, to a three-year of full refund. They may had a mishap on handling my account, but they only showed how to rectify a mistake and be true to their commitment. I have not had my actual refund yet, but my verbal agreement that came from "Jason" would suffice that my belief in their service will soon be back.

I just bought a home warranty from select. I have not made any claims yet but I spoke to a very nice sales representative who was helpful and patient with me. I had lots of questions and he worked with me for about 30 minutes.

I just finished my 2nd claim with Select and both were taken care of right away. The contractor they assigned was friendly and very clean and quick. AC issue fixed.

I rate select a 5 star because the service they provide. I came to select from another warranty company that denied me on 2 claims. The first claim placed with select was for a ceiling fan. Select replaced the ceiling fan no questions asked.

Never have I been so disappointed in a company. No, a better word is ANGRY. These people are nothing but trash. Purchased warranty in March. HVAC quit working and from the time I contacted them they made it a point to look for ways to not honor claim. I have not been contacted nor received any follow-up from anybody at this company, STAY AWAY. They post fraudulent reviews all over internet. Lied to me to get me to sign. They make lawyers and used car salesmen look like saints.

Select Home Warranty is very impressive. I placed a claim online for hot water problem. Within 2 hrs I had an appointment with a plumber to come out. That plumber came the same day. It turned out that my pilot was out and the water heater didn't need any fixing. Even though there was no repair done Select was very good in the process.

Had a washer issue where it wouldn't cycle and I called Select that morning and they sent a person out to me within a couple of hours and the person was professional from start to finish. And I like how Select helped me out for my other claim I had earlier on in the year.

I paid 450 for my Select Home Warranty policy. When I placed my claim they assigned me a dedicated representative. The rep stayed with me the whole way through my ac claim. Select replaced the motor on my ac so I am pretty happy right now.

I have got a bad experience with Select Home Warranty. Since the purchase I have filed around 4 claims with this company. Each time they will assign to a contractor and we have to schedule an appointment with them, every time I have to pay $45. Each time it is denied citing not covered in policy. The one time we had a problem with the water heater, while submitting the claim I have specified that it is a tank less water heater but still they assigned a contractor and the technician took some photos of the water heater and said "we will send our notes/review to your warranty people." After couple of days got a response from Select Home Warranty that "we don't cover tank less water heater." I am surprised, while signing the policy they will take all the information about our appliances.

I have been dealing with Select for over a year now. I placed 3 claims. All 3 were fixed with no out of pocket on my end except for the service fee. I give them a full 5-star.

Our AC unit burned out. It was 25+ years old when we moved into the home last year. When we submitted the claim this spring in the midst of record heat, we were advised to find our own technician since they didn't have any available. Our technician shared with us the issue, which we conveyed to the Claims dept at Select Home Warranty. We were advised to replace the unit and submit the paperwork and proof of payment on the invoice. We could expect up to $2000 reimbursement (less than half of the cost we paid). We did that.

After multiple conversations with employees, I finally was able to reach management. I can not say how helpful they we're. After actually discussing my issues and not reading from a script they handed my issue that day. 2 thumbs up to Avi, the manager I spoke with .I could tell he wanted nothing but good customer service. I wish I could have had it from the beginning it better late than never .

I rated Select a 4 star and not 5 because the tech had to come to my house 2 times to get the job done. Everything else went good.

Received a very cordial and informational phone call from Avi who is a director of the company. He was calling in response to my original review and called to apologize for the treatment I received from his employees. He could not explain what happened with the billing mishap but would look into it. Avi also checked to see if my policy could be reinstated but since they no longer service California there was nothing that could be done. Thank you Avi for the phone call and the apology. I appreciate it. I would like to give Avi and the company he so graciously represents a star rating of 5 but since I can't separate the two I will update my rating to split the difference.

I have dealt with numerous home warranty companies and I am surprisingly impressed. We had a plumbing leak last week and they fixed it with no issues.

I got lucky when I bought my house. They gave me a warranty from Select. I just used it for the first time to have a well pump replaced. Select did a good job. Glad I have it.

I normally do not write online reviews but I must say that I am very impressed with Select. I was skeptical of home warranties but they proved me wrong with fixing a broken plumbing repair.

I've recommended friends and family to Select. I've been with them for 3 years now and they always come thru when I have a claim, like just the other week I had a fridge issue and they sent someone out and quick I might add, and the person was friendly and professional and knew the problem right away and took care of it.

In the last 10 years, I've had policies at 3 various warranty companies, and I can say, this company is the most difficult company to work with. I had my policy for nearly a year before I made a claim on a bad faucet. Since then I've filed two other claims - one for a bad light switch and one for my septic tank motor not working. Only 1 provider showed up (the plumber). He took my money, said he'd come back with the part, and never came back to make the repair. The electrician never showed at all, and now they are stalling with making the appointment for the septic tank. For the faucet and septic tank, I've been asked to submit pictures, which I am sure is a stall tactic - I've never been asked for this in the past by other providers.

I reported a claim for my stove top. The service I got was above average from I am used to. The repairman came on time and fixed the problem after 1 time out.

I had a water heater issue and everything was resolved in days. Select Home was always accommodating and assisting thru the whole process. I will be renewing once my policy is up.

I got a new microwave when mine stopped working. How can I complain. Select fulfilled their promise.

I am happy with the service from Select. My dishwasher was leaking and they fixed it.

Just had my first issue in my house with my fridge. Select sent out a technician very quickly and had it repaired it right away. I am really happy with their service and response time.

Select Home Warranty agents are reachable only when you are trying to sign up with the company and not any other times. The price was very low than other companies. Usually you get what you pay, but here you don't get anything. The claims submitting process is open-ended you don't get a ticket number.. 99 % of the time agent is not reachable, as the phone is always busy. There is no online system to submit the request. You send an email for the request. Yes in 2015 they still do it. All the agents are rude and they look for a way to deny your claim. My AC was not working and when I called them they asked for maintenance record after many emails and then they refused stating that it is routine maintenance work... and they informed I should have got additional coverage... wherein actually I got highest coverage available. This place is total ripoff and they just done cover anything.

I am glad I chose Select as my warranty provider. I placed a garage door and I got no run around to fix it.

Select Home Warranty is the real deal. They are always quick to answer my claims. Just recently I had a washer breakdown and Select replaced my washer and all I paid was my service call charge.

I own 5 properties that are all insured by Select. I have had a couple of issues throughout the year and always been satisfied with their service. I will continue to recommend Select services to all my friends and co-workers.

Excellent company. I have multiple problems in my home so they sent out a tech to repairs all the items at once. Great service and very courteous all the way through.

Great job done by select. When I first placed my claim I got an email with the name of a claims rep who handles my claim. He was there for my questions the whole way. Anything I needed he took care of, very patient and very polite.

Honestly I have never been happier with a company than Select. I just had an issue with my dishwasher and they responded quickly and were very helpful in fixing the dishwasher right away.

Great job by Select fixing my water heater. I am very happy with the service.

Just purchased this warranty a few months back. I had a dryer issue was making noise. I called select and they were very helpful. I'm very grateful for select.

Received a call from Select Home Warranty consumer affairs department and the gentleman on the phone was able to credit back the cancellation fee. He was very helpful and understanding and listened to my concern. Thank you much, its nice to talk with someone who understands what I was dealing with and my particular scenario.

Good service. Good price on my policy. I would recommend.

I live in New Mexico. It's pretty hard to find a warranty company. Select agreed to write us a policy. Just finished with a electrical problem in my home. Everything went absolutely well.

Very disappointed! I purchased a 3 year home warranty last year and I already had to cancel it. Last year I had placed 3 claims with the company and for each one an excuse was made and coverage was denied or not paid fully. This year the same is reoccurring. Just placed another claim and was given more excuses and denied coverage again. This service is not to be trusted! Why pay for coverage and then coverage will basically be denied. The money spent on this service and the company was definitely not well spent. Will be contacting Consumer Services to place a formal complaint.

Select just fixed my broken garage door. I tried to open it 2 days ago and it just would not open. The garage need a new motor and this was replaced by the company. The service technician did a good job.

Reps were very courteous and responded to all my needs. They helped me find a local contractor right away. Very satisfied.