Select Home Warranty Reviews

It took a month for someone to contact me back. Customer service is horrible. I have never been treated so horrible.

Placing a claim with select home warranty online was simple enough. The coverage I received was comprehensive but would not cover a stand alone icemaker that I had a problem with in the past. I did place 1 claim and it was covered by them pretty quickly.

Select did fix my air conditioner but it took a few extra days for the tech to come out. The customer service over the phone was ok. My air is working but I would have liked faster service.

I believe that SELECT HOME WARRANTY founded on dishonesty, deliberate negligence towards cheating the customers, and scam. Your company charged me for a month worth of service knowing that I isn't an Active Customer, also the lack of professionalism and knowledge of the people answering phone calls including the Supervisors. I will never encourage anyone to deal with SELECT HOME WARRANTY in all levels. Terrible, "one-page warranty" is nothing but a one-page scam and a way to keep it vague and deny claims. I am in the process of filing a complaint to "BBB", Pennsylvania Real Estate Commission Residential Service Program and with the Pennsylvania Deceptive Trade Practices - Consumer Protection Act. I am also speaking to an attorney because of SELECT HOME WARRANTY's negligence and deceptive practices. I would not recommend the SELECT HOME WARRANTY service to anybody.

Beware of select home warranty. They are a big scam. They have the worse customer service. My hot water heater went and after they sent a guy to my house 2 times he flooded my house. It cost me over 500.00 to repair my house and another 500.00 for a new hot water heater. And my refund was 25.00 from them. What a scam. It took 4 months for them to send me 25.00 so it cost me over 1,000.00 dollars and they only gave me 25.00.

After I received a call from my tenant about the air conditioning unit at my rental, I immediately called Select Home Warranty for service. They sent out a reliable company that came out and was able to diagnose and fix the unit on the same trip.

I'm so happy to have a warranty. I saved a bundle on a repair last week for a boiler. Select fixed my stuff. Great job.

While I placed a claim with a representative from Select Home Warranty I was notified that they had an excellent plumber in my area. My garbage disposal was leaking and not functioning properly. I got an email and the plumber came out and replaced the disposal with no issues at all.

I am happy to review Select for a positive experience. We had been having problems with a water heater for 3 months. We realized we had a Select policy. We called Select and Select sent out right away. Select easily found the problem and handled it.

Living in the desert of Arizona my home's air conditioning is always important. The fan stopped working in early August and I called Select Home Warranty to initiate a claim. A few hours later the repairman was at my home replacing the fan and saved the day.

I had a overflow tank burst and submitted a claim. Select Home Warranty told me that my claim didn't cover leaking hot water heaters. I let them know that it wasn't my hot water leaking it was the overflow tank. They request pictures and I sent them. They told me that I would need to pay for the repairs and then they would submit it to the review board and more than likely would be able to refund a portion of my money. We ended up having to replace the entire hot water heater as it was 17 yrs old and out of code to the tune of 1695.00. When the job was complete I submitted all of my payment and invoice information.

We just had service from Select Home. They were really good at finding out what was wrong with my washer/dryer combo. The technician fixed it on the spot.

For the past 24 months I have had a contract with Select Home Warranty for my appliances. I have needed to call them only 3 times during this time frame however all the transactions have been handled smoothly and the claims have been covered by them.

An important part of the home warranty process is the ease of placing a claim and the representatives answering the phones. I have been a Select Home Warranty customer for 3 years and find all my interactions with them to be of the highest quality.

Dealing with local contractors is usually very time consuming and annoying. I took out a policy with Select Home Warranty for a rental home I own. They have a great network in my area and the 3 claims already placed have been taken care of very nicely.

Within 60 days of moving into my new home I realized the garbage disposal was malfunctioning. I quickly pulled up my home warranty and gave Select a call to place a claim for this item. I got an email from them a few minutes later with a message to replace the entire unit. Excellent service.

When I enrolled with Select Home Warranty the salesperson told me the Phoenix was a great area of them and any problem would be handled very fast. He was right!! I have placed 2 claims and both times the plumber has been to my home in only a few hours and repaired the problems.

Air conditioning is extremely important in Texas in the middle of summer. I placed a claim with Select Home Warranty and was surprised by how quickly the technician came out. He was on time and repaired the unit to my satisfaction in less than an hour.

Select Home worked on my toilet yesterday. It is now working fine. We are happy with the results.

Had a claim for a dishwasher motor went out, not too old. Now I can't get them to fix it. They keep running me around, won't return calls or all appliance service for the repair. I never had trouble with other home warranty co. Always had them. This is the first time I had so much trouble. Been waiting a month for them now. They want a picture of it. I am so upset. Help.

I signed up with Select because my home was getting old and I was concerned. I was hoping for some peace of mind. The first problem that Select handled was for a water heater not turning on. Select sent out a plumber but the problem turned out to be a electrical issue. They sent out an electrician and fixed everything.

The claim handling process at Select Home Warranty was very smooth and efficient. I placed a claim online at the website and got an email with a contractor's information. I call the contractor and set up the appointment and they came out and fixed my AC.

When the refrigerator on my kitchen began to warm I started to get nervous. I placed an online claim with Select Home Warranty and they sent over a technician to check out the problem. Turned out to be a very small part that was needed and the gentleman had it in his truck. Under 8 hours total from when I placed the claim to when the fridge worked perfectly.

While setting up services with Select Home Warranty over the phone the operators treated me very well. They are well informed on the problems they are dealing with and can help new homeowners solve issues that can be troublesome. So far the service has been excellent.

My A/C broke down and after a month a board is still reviewing whether they'll supply me with a part I need. I have paid the warranty for 3 years and yes I got a discount for paying up front and doing multiple year plans, but it takes SO LONG to get a claim from them with no guarantees! Also, I spoke to an actual supervisor and told him how much inconvenience this has been for me but he seem to just can't wait to get rid of me on the phone! I will definitely cancel my service and switch to a different company soon as I hear their decision on my A/C unit. Definitely a waste of money!

The service ratings I would give to Select Home Warranty is very high. I had an appliance start to give me a problem and when calling the company the representative I spoke to was very kind and understand. This is my first home warranty and I was not familiar with the procedure. They walked me through it and repaired the unit - no questions asked.

Select home warranty called me and was having special sale for 400 a year with 2 months free so I joined and paid in full. My water heat wasn't working so I called Select after thirty five days they gave me running around and finally send a contractor to check it. When the contractor came and gave Select the estimate, Select told me some b.s. story and wouldn't fix my water heater so I asked for refund and they told me I had to wait for another thirty days. Select home warranty was very quick to take my money but won't credit my account for thirty. They were very unprofessional and not been truthful. I would advise anyone who is considering to use this company please think twice and even if you're using them please don't pay for the whole amount. Go on monthly payment. I will rate select home warranty negative zero and needs to be shut down.

Select did a good job fixing a broken fridge. I would have liked a new fridge but they were able to fix my old one.

First my GE 220V Microwave Oven stopped working. Within a day they said when I purchased another Microwave submit the invoice and they would pay $95.00 towards a $1200 microwave. The Microwave was 8 years old and they said they depreciated it to $95. I had to purchase a oven for $170 to make do until I had the funds to replace my Microwave. Second, my in home central A/C unit developed a problem with the coil being defective. Rheem would only cover the part and Select Home Warranty will not cover the labor to repair it as they say the A/C unit is under Warranty with Rheem. Thus, this A/C unit is covered for 10 years for parts and now Select will never cover anything unless the unit is out of warranty for the parts, paying 10 years for nothing.

They'll never pay in any claim. They're more interested in declining or denying your claim by showing rules and sections of that confusing contract that you innocently signed for. It's a cheating company that preys on innocent homeowners by giving false promises. No contractor or homeowner like these scammers as they're born to ROB you. Don't become a prey as they never pay or help in any of your claims!!

Our townhouse was covered by AHS but we decided to switch looking for better options. My research lead me to Home Select Warranty which showed high ratings! I signed up for a year. Once you sign up, that is it as far as nice customer service. All you get are excuses. The A/C broke down and I realized at that time that only cover one A/C unit out of the two unless I add the second one from day one (AHS covered both without a say). I had to pay out of pocket $2000 to replace the unit and when I asked for relief from HSW, they offered $50 if I fill a form that they will email me. The email sent included an empty attachment. When I emailed them back, no response!

At a very warm time this summer the air conditioning in my home began to lag. I called Select Home Warranty to discuss this situation and they decided to send out a technician. It turned out the unit needed freon which I understood was not covered but the claims rep at Select Home Warranty did cover the repairs as a courtesy for me.

While searching for a home warranty I did a lot of research on a few companies. I called Select Home Warranty and the salesperson was very professional. They emailed me the policy within minutes of signing up with them and it was as the salesperson said.

I can't believe I just found out about home warranties a few months ago. So far I must have saved $300 by having a Select policy in less than 3 months. Select fixed my air system by adding some freon and they fixed my bathroom toilet leak.

Where do I start talking about these crooks. Don't waste your money or time with these dirty crooks. I have small children in the house and AC has stopped working. Call them, the repair guy comes out the next day, gets the company approval to repair the AC. The repair guy refuses to fix the AC due to previous problems with Select Home Warranty not paying his invoices on time. I called him back just because I have small children in the house. I had to pay the guy out of my pocket to get my AC repaired and this company still hasn't sent me my check for the claim. When I asked for a refund for the full policy instead of $350 they refund $108 dollars. This company will be your worst nightmare ever. Don't give them your money, might as well throw it in the garbage.

When the air conditioning went out in the unit I am renting I got very nervous. The landlord instructed me to call Select Home Warranty to place a claim and they sent out a company that was very reputable, according to my research. They fixed the problem on the spot.

My review of Select Home is all good. Select came thru as they promised on the original sales call. My claim was dispatched in 1 hour. The tech was at my house in 4 hrs and my garbage disposal was fixed the same day.

I own a home with a Select warranty policy. This is not my main home so I don't live close by. I have placed a service request with Select last week to fix a leaking pipe. My tenants informed me that all went well and the leak has been fixed.

I signed 5 yr Platinum Package contracts for my houses. At the time of sign up - they told me everything is covered. Now when I had issues, they denied claim saying leak in any appliance isn't covered. They are crooked even in their refunds. RipOff.

My dishwasher broke and I have a protection policy with Select. It was determined that they could not fix the dishwasher. We settled with Select to give us the cash to purchase a new dishwasher. We are happy with the resolution.

We just finished a phone call with a Select Home Warranty customer service representative. They were very good in handling my claim. My claim for my washer was finished after a total of 1 day not working. I believe this is great service.

I ordered a warranty from Select. The process was smooth and the cs rep was very nice. I haven't placed a claim yet but all seems good so far.

My air conditioner went out on a Sunday night. It took several calls between myself and the company they selected to come look at it and many emails from me to get an answer 3 days later. The unit is 17 years old. People like myself buy these contracts so we don't have to worry about huge expenses if something breaks down. Sure enough they turned down my request - some by-law or something, something to do with having repairs done in the past. Also if the repairs weren't done correctly then they won't fix it. It has run really well for the past 4 years and the motor has now gone out also a short. Select Home Warranty won't fix it. I have been with them going on 3 years and this is only the second time I have turned in a claim. I will not go with them again.

Less than twenty-four hours after placing an online claim with Select Home, my air conditioning system had been repaired and was working perfectly. The technician that came out to my home was really professional and kind and I would like to thank him.

Purchased this home warranty in January, never used it. Was told it was one of the best. Well, not so much!! Called Sunday to try to get a plumber for hot water heater, was told they would have someone out on Monday. On Monday got an email stating leaks were not covered under the contract, problem is that it is not leaking. Called and they stated rep noted we said it was leaking all over the place! Once again they said they would sent a plumber out in 24 hrs, then told Tuesday by email per contract, we locate a plumber, pays all expenses and they will reimburse us.

First call put on hold, and hung up on after 10 minutes. Second call no answer. Call the next day, response, but no follow-up with service. Call 2 days later (water still running). They gave me a plumber for the next day. Plumber says he will charge more than the contractual rate. Called for another plumber the next day. One comes another day later and said they'd not do any work because repair was over $150 (the $150 is not a contract condition). Today I called my own plumber.

Did not respond to a broken air conditioner for 8 days and many, many phone calls. It was 105 degrees. They would not reimburse for the $3,600.00, or the stove or microwave. Stay far, far away from this company. They are the lowest of the low. I am 86 years old. They asked me total a foot of the a/c and sent it to them. As I am wheelchair bound, it would be impossible to climb in the roof for foot. Regardless, had a neighbor take them, for sending them in we were advised they would not cover, 6 days later.

36 hours into a late summer heat wave my air conditioning on the main floor of my home started to struggle to hold the temperature. I placed an online claim with Select Home and they sent out a nice technician who spotted the problem right away.

I had a water heater problem. Select fixed my issue within days and I got a new water heater. Bless you Select Home Warranty.

Late last evening my tenants called to report an electrical problem in one of the bathrooms. I placed an online claim with my home warranty provider Select Home Warranty and early this morning an electrician was already at the home solving the problem for my tenants.

I appreciate the service I received when I put in my claim. At first I put the claim online. I then spoke to a rep a couple hours later. They were able to get the technician out the same day. Select service handled everything.

This company is a scam. NEVER Sign up. They will never PAY. They only try to ensure every claim is denied by using some bylaw or the other. I have proof to show how scum they are. Every claim is technically denied with some facts of the other. Denied claims - "After a Review of the information given to us by you, it has been determined that your Policy Does Not Cover this issue, the Plumbing inside the living area of your home is covered but unfortunately your issue is outside of the home and is not covered by your policy. Please see section 6.3.1 of the policy agreement". Now when you start asking for refund some amazing math will kick in and see how they calculate the refund. Apparently these folks creating a new MATH for the victims. They cannot even spell cancellation, what math can they really do? It took them really one month to invent a method to screw customers. Pathetic.

I am completely satisfied with my coverage from Select. Select treated me kindly and took care of my fridge claim on time.

I just signed up with Select. I spoke to Adam. He was very nice and gave me a lot of discounts. I got $100 off plus free off coverage. Thanks Adam.

An appliance not working properly is a large annoyance. I have small children and use my microwave multiple times daily to warm up bottles and various food so when the microwave started to not heat evenly I placed a claim with Select Home Warranty. They approved a full replacement immediately.

The services that have been rendered to me by the staff at Select Home Warranty have been excellent. Operators have been very positive on the phones and both technicians sent to my home have been courteous and professional. Pleased with the outcome of both claims placed.

I have been a customer of Select Home Warranty for about a year now. My first experience with them was on a washing machine. I would get an error code so they sent out a repair guy who could not figure out the issue, but took it apart and checked the pump and electrical connection. He left; the washer kept giving me the same code; the same guy came back two more time and still could not fix it. He said it must be the control panel. SHW sent me a letter saying that they chose to pay me fair market value instead of replacing the panel. The value they would give me was around $115. Where I would find a replacement of a Kenmore Elite front loader for $115 I have no idea, but they chose that option even though I argued. I ended up fixing it myself after looking at youtube. Their service guy did not know what he was doing.

Select Home Warranty has done an outstanding claims job on my home in Florida. The summer has been brutally hot and when the unit begin to fade I contact Select Home Warranty to schedule a service call. A technician was sent out who was very punctual and who completed the repairs quickly.

I put in a claim when my policy went into effect and 4 months later they are still giving me the runaround. I can never reach anyone on the phone and they keep telling me they need more time. Worst company ever to deal with and I wasted $650 getting set up. Next step, getting my lawyer involved.

A reasonable account of my first claim with select home warranty went very well. I had placed an online claim and shortly thereafter received an email with an allowance to purchase a new appliance. I thought this was unorthodox so I called in and spoke to representative who was very helpful and informative. My new unit has been installed and all is good.

After sending a technician to my home to diagnose my air conditioning, Select Home Warranty really came through. My unit never had a problem before but needed a few pats now to function properly. The technician installed the necessary parts and I only had to pay my deductible. Job well done!

We were given a home warranty as part of a closing deal on our home. 6 weeks ago, our refrigerator stopped working. It took a week of calling and emailing every day to finally get a contractor assigned to us. Then they told us the contractor had up to 48 hours to contact us. Now 6 weeks later we have no resolution. SHW keeps re-assigning new contractors to us then telling us they have 48 hours to set up appointments. So far, only one contractor made a real appointment and came out to see our issue. He told us the parts that needed ordering.

The serviceman said my oven was no longer made so parts are unavailable. Select Home Warranty keeps saying they are giving me $225 toward replacement of the oven when in fact, they are reimbursing me $125 toward the call out fee and $100 to replace my oven. Does anyone know where I can purchase a new built-in oven for $100.00? Please let me know. I've been with them for over a year and this is the first time I've had to use them. Very disappointed... to the point where I am not renewing the warranty.

I have now spoken to 5 reps at Select Home Warranty and I have been pleased with the responses I have received and the services they have provided. Early this summer the Air Conditioning in my home began to really drag and not cool properly. I placed a claim with Select Home Warranty, a technician came to my home to repair the outside unit and it has been cooling efficiently since.

Our covered air conditioning unit compressor would not come on. We called the phone number on the policy # SHW - ** We were advised it would take 24 to 48 hours to have someone call us. The problem was the interior of the home was over 90* with the exterior temperature closing in 100*. My wife was told that we might want to call a local company. We contacted a local company and they had the unit working within an hour. Select Home Warranty never called back or had anyone of their contractors call us. This was the second time we had to call them.

Happy with the company Select Home Warranty and the service people they have sent out. On a few occasions I have had to contact them to place a claim on an appliance that was giving me trouble. They have always sent out reputable companies to diagnose and do the necessary repairs.

I put in a service request with Select for a microwave oven not turning on. They sent an appliance guy but the problem turned out to be an outlet. They had to call another guy electrician to come out. The electrician got everything working again.

Placed a claim on www.selecthomewarranty.com last week for an appliance problem at my home. I received a call back shortly after and got an email with the contractor's name and number too. I was impressed with the professionalism of the contractor who came out and repaired the washer.

Select Home Warranty lived up to the promise the salesman made to me when I purchased the home warranty plan in April of this year. My first claim was placed for a faulty electrical switch in my bedroom. An electrician was sent to my home and replaced the switch without question.

I am writing this review of Select Home for a good reason. Normally I don't write reviews but I must say that I had an great experience with Select. They repaired my ac in an emergency situation. I would have been really stuck in the heat without them.

Select Home Warranty has been there when I have needed them. 24 hours into a very hot weekend a air conditioning technician was at my home replacing a motor and getting the unit up to tiptop shape. The operators who answered the phones assured me everything would be handled properly and it was.

If you're looking for a good warranty company, use Select. I have used them for 3 homes in Texas. They send out great techs and make things easy.

Select Home Warranty really came through in a time of need. Early Friday morning my ac stopped cooling. I called them at 4 am (7 am est) and placed a claim. By 7 am my time I had the contractor's information and was already on the phone setting up the appointment. The gentleman came to my home and repaired the unit. Saved my weekend.

I love Select Home Warranty. They insure 7 properties for me. I have a dedicated claims rep to help me. All it takes is one phone call to get my repairs done.

The worst home warranty out there. Don't be fool. Put in A/C claim and was denied right away without professional inspection due to the way I describe the problem. I told them that I am not a mechanic and I need an AC guy to inspect. They refuse so I have to hire my own. Put in a reimbursement request; They said they need to review with 7-20 days. Take 2 months; no communication or call. Oh, they don't do business over the phone, only online. That tell you that this company is a scam.

All good things to say about Select. They went above the rems of our policy to fix my oven. I have already recommended many friends and family to them.

I placed my claim on a ceiling fan. Select called me to find out make model and age of my fan. Select determined that it was not worth repairing and bought me a new one.

The service provided by Select was perfect. This is why I am giving them 5 stars. My cooling system broke and the people had someone here by the next day. I am very happy with their service all around.

On August 13, 2015 I placed a claim online with select home warranty for a leak under the kitchen sink in my home. Minutes later an email was sent to me with a plumber's name and number and I called immediately to make an appointment. The plumber was very professional, replaced the garbage disposal in my kitchen and this was approved by the company without even a phone call.

My family signed up for a service agreement with Select Home Warranty in February of this year. Everything in the home was working fine until July when the General Electric washer in my home began to act up. I placed a claim by phone and received a confirmation email quickly. The technician came to my home, figured out what was wrong, and repaired the unit the same day. All covered by Select.

Had a leak in one of my bathrooms so I called Select. They did as expected and sent a rep to my house to stop the nasty leak. They were nice and easy to work with.

DO NOT USE THESE GUYS. They are horribly disappointing, they are dishonorable. I bought a 3-year "PLATINUM CARE" home warranty contract for two properties I have, one in Clovis and one in Fresno, CA. I paid in full for the 3 years on April 2014. On August 21, 2015 my property manager contacted home warranty to get a plumber over to my Fresno home. Home warranty cancelled the contracts the same day without prior notification. Do not use them.

I switched to Select from another warranty company that I kept having problems with. So far I am happy with my decision. I used Select 2 times in the last 4 months. One time was for a leaking dishwasher and the other was for a water heater pilot. Both issues were fixed.

I had a leak in my shower and I called SHW and they were able to get a plumber out to me within 24 hours and the person that they sent out was in touch from start to finish. I will mention to my friends and family to enroll with them as well.

I placed 3 calls to Select Home Warranty and did not receive good service. Either they could not find a repairman in my area or the service was not covered. I actually lost money with the service. I would not recommend this Home Warranty company. Please do not switch as I did. Terrible customer service also.

I had an issue with my oven. Select Home Warranty was there when I needed them. They were quick on response and I paid my low service call fee. Thanks Select.

Called to place a claim and was greeted by a very nice rep who take care of me. The contractor that came to the house was also very nice and he fixed my issue as expected. Keep up the good work.

Select Home Warranty is definitely a company I would recommend. The sales staff was very knowledgeable and friendly. The claims staff was equally up to the task when I placed my first plumbing claim - even though it was a small problem - and they handled it quickly. I believe they would do the same with bigger issues.

Select was just out to fix my water heater. The service was great and I am happy with them. The repair was not major but we didn't have hot water for 24 hrs. Things are working ok now.

I signed up for service from Select Home Warranty back in January of 2014. As a U.S. Marine with over 26 years of service I have owned several homes and have used several different Home Warranty organizations, but Select Home Warranty has been by far the worst organization in any category I have dealt with. After spending $1300 dollars for three years of coverage, when I attempted to place a claim after one year, I got nothing but a runaround. These included statements of "We don't have a signed copy of your warranty." Then when I faxed a copy of a signed copy, I was told the item was not covered. Then two weeks later I received a check in the mail for $200 dollars stating the service was cancelled. When I phoned to speak to someone as to what happened, the members were rude, unprofessional and stated "Oh well you are cancelled." This organization is very unprofessional and in my opinion a rip-off organization.

Less than 3 hours after placing an online claim with Select Home Warranty, I received a return email with the name of an appliance company that was assigned to my washer. The company came out the next day as promised and changed a belt to get the unit to start working again.

There aren't many warranty companies that cover my area. I called Select and they took on our home. I use them a few times this year so far. Any time I call them they help me with the issues I have in my house. I have recommended them to all my neighbors.

Living in GA, my AC stopped working and it is 95 degrees ++. They had a couple of technicians to choose from and they both were able to come to my house as soon as I needed. I will recommend their service to all my friends and neighbors.

My AC went out on me the other night and I called Select Home Warranty at 2 in the morning. I was glad there was a rep available. I received a call from a local tech the next morning, he was out to my home a couple of hours later and they were able to get my AC working again. This was my second issue since I've been with Select and they were perfect in every way. I will be renewing my policy when it is time for renewal.

We are very happy with Select. Select replaced a bad electric switch in my kitchen. We have used them a bunch of times.

Last week I called Select to file a claim for my washing machine. Very shortly after they had a contractor @ my home. This was my first claim and it was perfect.

The service was quick. They were able to get a tech out to me within a reasonable time period. My washer was acting up and the tech was professional and courteous. Thanks Select for great service.

Being a new homeowner I was worried about the potential of breakdowns in my home. I really don't know how to fix anything. Select Home Warranty handled 2 problems back to back in my new home without incident. The staff at Select Home Warranty are friendly and have helped me.

Speaking with the people at Select Home Warranty has been a nice experience. Any problem that has come has been handled quickly and efficiently. July was very hot and the AC in the home was not cooling. The next day, they came out and corrected the issue. This is only 1 example of the service.

These guys are awful, don't get this warranty. My elderly mother got it and it took months for them to send her some money they owed her for a repair and they sent the most horrible document for her to sign that didn't make sense or look like it was even a real legal document. They don't return phone calls or seem to even understand what is going on when you try to contact them. Couldn't seem to send the check to my mother's correct address either. They are horrible. Try my company, it is really good and fast to pay. 2-10 warranty. I have had them for over a year and they are great!

I have waited two months and I still have a broken refrigerator. Eight calls to their "help" line have not helped. They have schedule 3 different contractors. Each time I wait a week for an appointment, confirm multiple times the appointment, and then the day of the appointment they are a no show. No phone call apologizing, just complete silence. I call the Select Home Warranty 800 number and the process is repeated. I just keep scheduling contractors that do not show up. No one can tell me why it takes 2 months to fix a refrigerator, let alone to have their contractors come to your house. I don't know if they don't have enough repair people in the area or if they just don't care. Regardless, I would not recommend Select Home Warranty. Go with a responsible home warranty company.

We have been with this company for a couple of years. We had a problem with our air conditioner. Select Home Warranty chosen contractor inspected the unit and advised that coils in the air conditioning unit was rotted out and needed replacing. In Select Home Warranty's contract 6.3.3 clearly state what the agreement covers and does not cover. There is no mention in the contract that coils are not covered. They refused to pay! I would not recommend this company to be considered for any home warranty program.

My dryer would not dry the clothes, so I called Select Home Warranty for service. Within 3 days a service tech came out and inspected dryer. It needed a new heater/thermostat. Total cost of parts and labor was 298.25. Select told service company that they would only pay for the part which was $125. They said my contract did not pay for installation of part. When they quoted this to me, the contract they were reading from was different from mine. They claimed I had signed the one they were reading from. Not true, as the one on my phone that I sent back with my pictures of my contract with my initials said no such thing. In another paragraph the contract said if a appliance was replaced the cost of that appliance was covered not the installation. They did not replace my appliance, they repair a part.

Placing a claim online with Select Home Warranty was a breeze. They sent out a technician that recommended replacement and they approved me for a cash reimbursement. At first I was not happy with the amount, they transferred me to a manager who was very accommodating to my needs and really went above and beyond the call to please me.

Very fast service and nice claims people have helped me with my decision to renew with Select Home Warranty. My first claim was for a leaking sink that turned out to need a new garbage disposal. Also had a problem with my washing machine that started to shake really badly. They came out and replaced the parts. I only paid $45.

Select home warranty has helped me on a few occasions with plumbing and appliance problems. Less than 2 weeks ago my microwave stopped heating food and I emailed them to start the claim process. They approved a replacement for me less than a day later with no hassles.

I would like to give my positive feedback on Select Home Warranty. I am a customer who has a policy and just needed air conditioner repaired. The air conditioner needed a new capacitor and this was covered by Select.

This past weekend in NV was 115 degrees and my ac went out. I tried 3 times calling to speak to someone and was told that they would rush my request for a service tech to come to my house, still at this time no one has contacted me for repairs on my ac. I was told that I could call my own tech and to submit the claim and all charges will be reimbursed if my policy included repair or replacement on the condenser. Well the condenser broke, there was a broken coil which leaked all of the freon out and the fan wasn't working. After 48 hrs reviewing my claim, it was denied. I can go on and on. The idiot supervisor Dave said that was to use their tech (which I told him fine, if they ever referred one to me). Then he said that they don't cover freon leaks, and I said, "I wouldn't have a freon leak if the coil didn't break." He had every excuse not to honor my claim.

Very happy with Select service team. I placed a claim for a microwave and Select replaced it.

I have just renewed my policy with Select Home warranty for the third year in a row. I have seldom used the service but whenever I have had to they have been very good. When my air conditioning would not start last month they came and replaced my thermostat. No questions asked.

I signed up two policies with Select Home Warranty 2 weeks ago. I have yet to place a claim, but I want to say that the sales rep I spoke to was great and anyone who I spoke to so far in Customer Service was very helpful. I am excited to have this coverage on my homes.

I am a landlord with 6 properties with the company Select Home Warranty. Over the past 6 months we have had a few problems in the homes and the call staff at Select Home Warranty have been polite and helpful. The claims have been approved with no problems and my units are all working well.

Ordered warranty through the closing process on my new home, the seller's closing title company accidentally issued payment for warranty to wrong company. Got that issue figured out and sent correct payment to Select Home Warranty and was agreed that the mistake was not mine, but the seller's title company and that I would need coverage to start immediately. Days later my AC went out and I needed service and Select Home Warranty claims department manager agreed to process the claim even though they had not received the check from the title company. They agreed that they had all needed information, such as check # and details of check to put on file and process a claim to get my ac serviced.

Placing an online claim through www.selecthomewarranty.com was very easy and efficient. A few hours later a plumber was already standing at my front door ready to assist. They showed up earlier than they had promised and over delivered on my expectations.

I filed my claim with Select Home Warranty in the middle of the night for a plumbing emergency. The phone reps gave me instructions on what do to until a plumber gets out. The next day a plumber came and sealed up the leaking pipe. Select did a great job with the situation at hand.

I called to file a claim when my AC stopped working. The rep that filed my claim was really nice and knowledgeable. I had a tech in my house before I knew it and my AC was back up and running.

I purchased my Select Home Warranty in September of 2014. Upon negotiating this contract, I made sure to mention to the sales rep several times that I live in a 2-story house and I have 2 separate AC units. I specifically stated in my conversation that I would like both units to be covered under this new warranty. He assured me that it would and that all was well. When I made my first claim (my fridge was leaking) this claim was denied stating that the ice maker or water dispenser was not covered under my policy. Ok, it was a part of the fridge though, but not covered. So I moved on and kept the policy anyways thinking maybe it was worth it. This summer (approx. June 2015) my upstairs air conditioner went out. I called Select and they denied it over the phone stating that I had only 1 ac covered under my policy, and it was the downstairs unit only!?

Had a couple of issues that my renters called in to Select Home Warranty. So far they have repaired the AC, washer and replaced my ceiling fan. I am very happy with their service and response time. I will be calling to add my other rental properties and take advantage of their multi-property discount.

I am pleased to write about the service I received from Select Home Warranty on a very hot early August day. I placed an air conditioning claim and within a few hours a technician was at my home. He replaced a motor outside and the unit needed some freon which was not covered by the home warranty plan but the unit is working fine now.

Select Home Warranty has been there for me on a few occasions that I had a problem in my home. They sent out a plumber who quickly installed a new garbage disposal for me in about an hour. My cash outlay has only been the $45 service fee that had been a promotion when I signed up.

I'm very happy with the outcome of a claim repair. I placed my claim on a Wednesday morning. That same afternoon Select contacted me with an appointment. They sent a great plumber and unclogged my lines.

Less than 2 months after purchasing a home warranty plan from Select Home Warranty my electrical system started to give me trouble in a couple of rooms. I called Select Home Warranty to initiate a claim and the message instructed me to file the claim online. I did so and a few hours later got an email with an electrician's name and number who was knowledgeable and fixed my problems.

My review of Select is 5 stars. Select hooked me up with a great repair man for my oven. The oven stopped turning on and needed a new starter.

I switched my home warranty service from AHS to Select after being 4 year with AHS. After 3 months I had an issue with Kitchen sink and filed a claim. In 3 days I have called them 4 times and every time a different story. Haven't received a vendor assignment yet. Now the Guy tells me that they will be sending a check for the garbage disposal and I have to install it myself!! Poor claim handling, Poor call quality - as it seems they are using some cheap/VOIP based 3rd party call center, No 24 Hrs support, as guys on weekend didn't even have access to account. They were just taking message to convey someone in Select on Monday (so 24 X 7 hrs service is BS). It is not just true "service call fee only" as in AHS I had similar issues and just paid the service fees. Here they will send me check for hardware and I need to figure out how to install or hire plumber myself.

This company has no business operating in Hawaii. They have no database and approved vendor list. I filed a claim for my dishwasher, after dealing with an unauthorized vendor who spent 2 hours and damaged my dishwasher, he was unable to fix it. I am offered $125 by Select Home to either fix my dishwasher on my own or buy a new one at my own cost ($1200)! Despite numerous emails and phone calls I am completely ignored by their claims people. Having paid $47.24 service fee, I neither have a fixed dishwasher nor a diagnosis report. Still waiting for their "Customer Advocate" to return my emails and calls. Recommend to read your contract well before signing. They charge your credit card first, when they sign you up, and then serve you with a one-sided contract and 30 days maturity period.

A/C units were not cooling. They sent a maintenance company out. Technician put freon in one unit, not in the other one that was worse than the one. Technician said he thought there could be a leak in evaporator coil. Warranty company denied the claim to replace coil, citing that it was not a major component of a/c unit. They also stated that No Freon issues were not covered. I was so confused because technician added freon to one unit?? I had a a/c company come out, sent report to warranty company. He called Select. Go NOWHERE with them! I canceled my policy! Worse Company Ever!!! So long!

I've had my home warranty with this company starting on my second year. First I renewed my policy in March as soon as I got my notice even though my previous policy didn't expire until the end of June. I have been getting phone calls and voice messages to please contact them about "renewing my expiring policy for the last 4 months”. I have repeatedly talked to them and been assured my name would be removed from their calling list. Only to receive more calls with the same assurances about being removed.

I am happy with my experience with Select. I got this warranty when I bought the house. The first time I had to use it was this week. We had a few electrical switches burn out. We got Select to fix them. Overall the experience was fine.

Complete LIES and Misrepresentation of this company is what you get in the sales pitch to buy. BEWARE of the salesman Jonathan ** who promises to fix or replace everything that is not structural. Good luck having anyone be the service man for this Select Home Warranty. It takes weeks for anyone to arrive, then they take $45 for a service call, promise to return and no one comes back. I paid $1499 for this policy, cancelled after extremely bad service. The manager Mr. ** promised to refund me and after many weeks I received a small check for $425. (Please notice that all negative remarks toward this company are crossed out and made difficult to read.)

My home is in Arizona and it was over 100 degrees this week. My AC stopped working and Select fixed it same day. They really did a great job.

I was scared when my AC started not to work. I called Select and started a claim and the rep who took my call was very helpful. They made me feel at ease that my ac would be fixed ASAP and it was!!!! Very happy with their service and response time especially when it 90 + degrees!!!!

I would like to state my thanks to the staff at Select Home Warranty. They have handled my problems with class and efficiency. A leaking kitchen sink that turned out to be leaking garbage disposal issue was handled as a full replacement among other claims. Thank you.

My family currently has 4 properties covered by Select Home Warranty plans in Indiana and Florida. We are happy with the service we have received from them and the contractors sent to our home have been nice and professional. My Florida properties have had major AC issues handled quickly and hassle free.

I have called Select Home Warranty on a few occasions for a couple claims on my properties. The operators answering are always very polite and eager to help. They have repaired and replaced a few items in my home and will definitely renew when my policies comes up.

At the closing of my new home in April of this year I was given a Select Home Warranty plan. After moving in to the home, the microwave was not heating food evenly. I called Select Home to place a claim and provided them with the model and serial number of the unit that the home came with. A few hours later, I got an email with a message to replace the entire unit, no questions asked.

Just had my first experience with Select and they came through with flying colors. I had them send a contractor to my house to fix my AC in the middle of the summer. He was there within the day and had my AC back up and running in no time. No hassle and exactly as I expected. Good job!!

Placing a claim on a weekend made me nervous. The representative I spoke to was very helpful and set my mind at ease that I was not just another number. My air conditioning was not kicking on and at nearly 100, that was obviously a huge problem for me. They sent out a great technician who came out and got the unit back up quickly.

I have filed 3 claims using my home warranty. All three denied for unknown reasons. When asked what the appeal process was, I was told that there was no appeal process. I asked to speak with a manager on several occasions, but every time "he was on the telephone and will call you back." I am still waiting for a manager callback since July 7, 2015. I filed a claim about a clogged toilet. It was an emergency situation, as all my toilets were being affected by the clog in the main drain. I called the only plumber in the area and paid the invoice.

Very satisfied with my claim process at Select. They replaced some old parts for my dryer.

My review of the Select Home Warranty service is a good one. I had to place a claim for a repeated problem with a garbage disposal kept leaking. Select sent a plumber who fixed the problem but then it happened again. The same plumber came out and fixed it for no charge.

Having hard time in getting payment for the claim I already submitted around 40 days back. When I emailed the release letter on 7/2 and tried to check the status of claim on 8/7, the CSR says they received release letter email today and it will take 30 days from now. Until date they never sent any of their technician for any problems and they just say we should get everything done by ourselves and a portion of it (as per their terms) they will process the claim. God know if they really process the claims or not and this firm looks very suspicious to me. What's the point in having home warranty when we need to take care of everything.

At nearly 90 degrees my home felt like a sauna. I called Select Home Warranty to place a claim and the air condition company they sent out recommended to replace a contractor and Select did approve the contractor on the spot. My outlay was only the $45 service fee that was agreed to.

We purchased extra coverage for our second AC unit, pool and sprinkler system. We paid extra for the premium coverage just in case, but it was pointless with this company. Where do I start...We had a leak from our master bathroom shower that caused damage to our kitchen ceiling to the downstairs. They serviced out to a company that never answered their phone. It took over a month and no one ever was able to come out. We had to hire our own people and they never covered that damage. We paid out of pocket.

Shortly after placing an online claim with Select Home Warranty I got an email from them confirming a full replacement had already been approved for my appliance. This was the fastest turnaround of any company I have dealt with. I have 3 policies with them in 2 states and they have not disappointed.

My washer broke down on July 16th. The first vendor assigned to fix the issue informed me that Select would not pay more than $100 to them to repair the issue. Their minimum is $250 for the trip charge. The second vendor assigned told me that they don't do business with Select anymore. MANY reviews online state that Select will not pay their vendors' invoices for at least a year, if at all. It's been 3 weeks and I still have a broken "covered" appliance. They now want me to find my own repair service and pay out of pocket.

We are very happy with the outcome of our claim. We had a very old stove and it just stopped working. We did not want to fix it because of the age. We worked with Select on a reimbursement amount for a new one.

Luckily for me that my realtor purchased a home warranty from Select Home Warranty for the new home I was purchasing. As a first time home buyer I was terribly unaware of how to repair any problems, and to cover the costs of those repairs would have been difficult. Select Home Warranty came to my house to repair a plumbing leak and replaced a ceiling fan for me weeks onto moving into my new home.

I could not be happier with select. MY situation with them went great. My well pump stopped working. Select got me a plumber in my area. He was in my house in 2 hrs from placing the claim. Select fixed my pump.

My washer broke down on me right before a weekend when I use it most. The process was very simple. I called Select to report the breakdown. Select dispatched a guy in my area to look at what was wrong. Select approved repairs. Great work.

I purchased a new home in May of this year. In July I noticed a small leak behind the toilet in our bedroom. I placed a claim online through selecthomewarranty.com and within a few minutes got an email with a plumber's information, and the plumber did come out later that evening to fix the problem. I only had to pay the $45 service call out fee and he fixed the toilet and a little leak under the kitchen sink. Overall I am happy with this contract.