Select Home Warranty Reviews

My air conditioner was not working. I submitted a claim online and Select Home Warranty sent out someone to fix it. The contractor came quickly and fixed my air conditioner. The service was very fast.

I was having problems with my toilet. I called Select Home Warranty and submitted a claim. They said that they will get in touch with a plumber and have them come out to me. When the plumber came he was able to fix my issue. I was happy that the service was quick.

Had trouble with the washing machine. I submitted a claim online and provided photos, make, model and all information requested. Got a call back from someone telling me that a contractor will be in touch to make repairs. The contractor came out pretty quickly and was able to fix the machine. I was very happy with the service.

Our dryer was not working. I called Select Home Warranty and provided them with information on the dryer. They said that they will have a contractor come out to us and see if it can be repaired. When the contractor came he was able to make the repairs on the dryer after a part was ordered. The repairs were done as quickly as possible. Throughout the process everyone was very professional and courteous.

Our furnace was acting up. I submitted a claim online and a representative was in touch with us not long after. They needed some additional information which I provided to them. They had a contractor out to us and he was able to make the repairs by replacing a part. The repair was done in a very reasonable amount of time. Contractors stuck to their appointment time slots which made everything a lot easier with work. The overall service was very good.

I am very happy with SHW. They sent someone out to me right away when my washing machine wasn't working. The contractor made the repairs on the same day. I am very very happy.

I needed to get a home warranty policy for my appliances. All my friends recommended SHW. They offer great service and support. They answered all my questions, were very patient with me and sent out contractors right away to make repairs.

We had some issues over the summer with our air conditioners. When I submitted a claim online with Select they had someone reach out to me and schedule a visit. The repair man was very knowledgeable in this particular field. He knew what he was talking about which I was very impressed with. They didn't just send me a random guy. He made the repairs on the spot and offered maintenance tips going forward. Very professional.

I am so happy that I found Select Home Warranty. I have had so many issues in the past with other companies and this is the first company that actually provided me with the services I needed. They made the repairs quickly and on schedule. Their technicians actually show up when they say they will. They offer quality work. Super happy.

"Buyer Beware." They are a scam. They sent out unlicensed repair person who did no repairs and he wanted me to pay him an extra $400.00 for the work. I cancelled my policy with them and I'm still waiting for my refund on the balance of the policy.

We submitted a claim online with Select Home Warranty because of our dishwasher. We received an email back stating that they will have a contractor come out to us. When the contractor came he was able to see what the problem was, but needed to order the specific part. As soon as he got the part he came and installed it and our dishwasher is working perfectly. I was super happy with my experience.

We needed to buy a home warranty policy when we purchased our home. Select Home Warranty was the company that was recommended. When I called them I had a lot of questions about the coverage and the representative on the phone was very polite and patient. He answered all of my questions and did not rush me over the phone. I was very happy with the service thus far.

I was having some plumbing issues. I submitted a claim online and received word that someone will be coming out to me. When the plumber came he was able to pinpoint the problem and make the repairs on the spot. The service was super quick and efficient.

We were having some trouble with our washing machine. We contacted Select Home Warranty right away and the representative stated that they will have someone come down to us and inspect the unit. The technician was able to correct the issue by replacing some parts. The cost of the replacement parts alone were almost the cost of purchasing this policy. It was well worth it for us to buy this policy. We are truly happy with the service.

We were having some issues with our dishwasher. I submitted a claim online and heard back from a representative the next day. They said that they will have someone come out to us to take a look. The repair person was able to change a part in the dishwasher and have it running like new. I was very happy with the service. Everything was handled professionally and quickly.

I am overall very satisfied with the services. The claims department handled all my issues in a timely manner. They were courteous and professional. The technicians sent out to me were very quick and efficient.

Put in a claim for a refrigerator almost a month ago. After numerous calls, I get a Email that they will only pay $150.00 towards the repair. I had to pay besides the deductible the difference. Finally the fridge will be fixed tomorrow. The repair co. I was never told that a (3) month will determine how much they will pay. Called today, on hold for a hour and a half, finally a ring and it just kept on ringing. No one ever picked up. This co. is no good. I have had numerous warranty co., I took this one because of the $45.00 deductible. I guess you pay for what you get. Will call my credit card company to stop payments.

The service is very good. I had some trouble with my air conditioner. Select Home Warranty had someone come out to us to make the repairs. The technician was very professional, courteous and knowledgeable. Everything was handled very quickly and efficiently.

I suggest no one ever go with SELECT HOME WARRANTY. The worst company I ever dealt with, did not fix one thing just take your money and nothing else. They are so bad even their contractors quit on them. Please don't take this as a warning take this as good advice and saving you money.

Was having issues with the pool pump. I submitted a claim online and Select Home Warranty had a pool repair man come out to take a look. The pool repair man had to replace a specific part. The service was excellent, quick and professional.

We were having issues with our garbage disposal. I contacted Select Home Warranty. They took down some information from me and said that they will have someone get in contact with me to come and make repairs. When the contractor came he was able to repair the disposal by replacing a part. The service was super quick. Everyone was nice and professional.

We were having some problems with the washing machine. I submitted the claim online and got a call back pretty quickly. A technician came out to us and was able to repair the machine. The technician was professional and courteous. We are very pleased with the services.

I submitted a claim online for our air conditioner. It wasn't functioning properly. I received a callback stating that someone will be coming out to us. A repairman was able to figure out the issue and fix the air conditioner. The repairman was very nice and he knew what he was doing. I was very happy.

We were having some issues with plumbing. I submitted a claim with Select Home Warranty. They had a plumber come out to us and make all the repairs. Everyone was very professional and courteous throughout the entire process.

Select Home Warranty has the worst customer service of any company I have ever dealt with. They are not a professional company at all. It seems as though they are making things up as they go. We have had a claim for a broken dishwasher open for 2 weeks now and continue to get a runaround for having it fixed. We have been told a supervisor would call us on 7 occasions yet no one ever calls us back. I highly discourage you from signing a policy with them.

I was having issues with the washing machine. I submitted a claim online and received a response fairly quickly. They had a contractor come out to us and make the repairs on the washing machine. They were very professional and courteous.

The service was ok. Gave 3 stars because it took some time for the contractor to come out to make the repairs. The service with Select was pretty quick. They need to screen the repair personnel a little better.

I purchase policy after paying for more than 10 months, my dishwasher was not working. I called them, they send the technician after 6 days, and at last they are not able to fixed my dishwasher, and they issue 100 $ for replacement. At the time of purchasing policy, if they are not able to fixed they will replaced it, but now they changed. Very bad please not purchase policy from them.

I had some problems with my air conditioner. I submitted a claim online and got a response that someone will come down to repair the air conditioner. The technician called to set up the appointment. The technician was able to fix the issue right away and gave me some tips for the future.

We were having some problems with our toilet. I called Select Home Warranty and filed a claim with them. They said that they will get a plumber out to us to repair the issue. When the plumber came out to us he came prepared and ready to work. The issue was resolved that day.

I was having a problem with my dishwasher. I submitted my claim online and had someone get in touch with me the next day. They sent out a technician to repair the dishwasher. Everything went smoothly and quickly.

In Nov 2015 my water heater starting leaking. I put in a claim and SHW denied it claiming water heaters are not covered, only the electronics and controls. When I got the policy in general it says "water heater". Do not waste time and money dealing with this scam of a company. Dec 2015, my hot water recirculator went bad and I submitted another claim. It took 4 days for them to realize that this is not my hot water heater this time, because they were ignoring my requests until I got someone to understand the words. I am not happy with this service.

I am very happy with my experience. Select Home Warranty is very prompt. They send out technicians fairly quickly and make the necessary repairs properly. I have been happy with my services this year and will be renewing my policy for next year.

Had some trouble with the pool pump. I submitted a claim online and heard back from a technician who wanted to schedule an appointment to inspect. The pool pump had a part that was broken and needed to be replaced. The technician was able to go out and purchase the replacement part and install it the very same day. The service was of excellent quality and it all got repaired very quickly.

Had some issues with our stove recently. A staff member at SHW helped me file a claim. They had a technician come out to use and make the repairs on the stove. The service was super quick.

I was having problems with my air conditioner over the summer. I submitted a claim online with Select Home Warranty and I received a response right away. I was told that someone will be in touch with me to come and see the a/c. The air conditioner ended up being repaired within the next day. The repair person was very professional and knew what he was doing.

I needed to buy a policy for my appliances when I purchased my home. I called several companies before I found Select Home Warranty. The staff at SHW were kind, professional and patient. They answered all of my questions and did not pressure me into anything. I was very happy with the service of their staff.

We were having some problems with our dishwasher. I called Select Home Warranty and they said they will have a contractor come out to us. When the contractor came, he was able to repair the dishwasher. He had to leave to go get the part that was needed, but as soon as he had it he came back and repaired it. I was very happy with how quickly everything was taken care of.

My wife was having some trouble with the dryer. I submitted a claim online with Select Home Warranty. I received a response that someone will be in touch with me to repair the dryer. The technician came out the next day and he had to order some parts. The part alone cost a few hundred dollars. I saved a lot of money with Select Home Warranty.

I was having some issues with the washing machine. I submitted a claim online and received a response very quickly. I was told that a contractor will come out to see if any repairs could be made to the machine. The contractor was able to replace the part that was damaged and had me running as good as new within a reasonable time. I was very happy.

I am very happy with the services and policy. I bought the policy when I bought my home. Since then I have filed 3 claims and each time it was handled very well. The technicians ordered the necessary parts, the repairs were made on time and the claims processing went smoothly.

We were having some issues with the stove in our house. I called Select Home Warranty and they said they would have a contractor come out to us to take a look. When the contractor came he had an idea of what the issue was based on what I told Select. The contractor was able to repair the stove on the spot. He came with the replacement part in hand. Great service.

We were having some problems with our air conditioner. Select Home Warranty had a contractor come out to us. The contractor was able to repair the air conditioner the same day and he provided us with maintenance tips over the summer. The service was quick and efficient.

We were having a problem with our pool pump. I called Select Home Warranty and spoke with someone in claims. They asked me a lot of questions for the claim and said someone will contact me to repair the pool pump. When the contractor came he came with a few parts and a replacement pump. I was very surprised to see a very well prepared contractor. He ended up needing to replace the part but knowing that he came with the right tools the first time around and didn't come just to waste time was amazing to see. I was extremely happy with the service.

I was having some issues with the toilet. It wasn't flushing properly. I submitted a claim online with Select and got a call back asking for some additional information about the toilet. They said that they will have a plumber contact me to repair the toilet. The plumber came and made the necessary repairs. He had to buy a new flushometer so that he can replace the old one. The service was very good, the plumber didn't make a mess that I had to clean. The service was great.

I had two claims submitted over the summer. One for our air conditioner and the other for the pool pump. For each claim Select sent out a qualified professional. Both are knowledgeable in what they were trying to repair. Each repair person was able to repair the problems right away. I was very happy with how quickly everything was taken care of as well as how quickly someone actually came down to see the problem. Highly recommended.

The service was good. The technician took some time to come and make the repairs. Overall the service was good. SHW was good throughout the entire process.

In looking at the reviews for SHW, the company must have written them. They always attempt to delay payment and service and should change their name to REJECT HOME WARRANTY. Not recommended compared to other warranty companies.

I had a problem with the washing machine. SHW sent out a repair man to see if anything can be done. The repairman had to order a special part for the machine. The cost of the part was several hundred dollars and that didn't include any servicing fees. I was very happy with the whole claim process and service. The cost to repair just the washing machine was almost just as much as I spent on the policy and that's for 1 claim only. I was very happy.

I was having some plumbing issues at home. I submitted a claim online. A representative from SHW called me back to get some additional information that was left off from the submission. She then proceeded to tell me that a plumber will be contacting me to come and repair the issue. The plumber came out and was indeed able to make all the repairs on the spot. Overall I was very pleased with how quickly everything was handled.

A friend of mine recommended that I contact Select Home Warranty for my policy. When I called them the representative on the phone was very nice, courteous and patient. He answered all my questions and did not pressure me. Since then I have been very happy with the services provided.

I contacted Select Home Warranty when I was having issues with my dryer. They took some information down from me and said that a technician will be in touch with us. A technician ended up coming out the same day and he was able to repair the dryer without having to come back. That was great service.

Had some problems with my washing machine. I called Select Home Warranty and they had a technician come out. The technician was able to see what was causing the issue and ordered the part that we needed to replace. The part came very fast and the repairs were made. Both Select and the technician were efficient, professional and courteous.

I have several active policies for the multiple properties that we own. All those policies have been through Select Home Warranty. The claim process has always been quick. The repairman were always sent out as soon as possible, all repairs were completed very quickly. The staff at Select are courteous, friendly and very helpful.

We were having some issues with our air conditioner. Select Home Warranty had a repairman come out and inspect the unit. He was able to fix the air conditioner on the spot and even provided us with some tips on how to maintain and clean the air conditioner. The service was quick.

The service is very good. I had to submit a claim online for an issue I was having with the stove. From start to finish everything was handled very professionally. The contractor came out quickly to make the repairs and he was knowledgeable and professional.

They say send them an email for faster service. When you send the email, they never receive it. Informed them of a broken refrigerator, the tech never called. Instead, they told me to call tech, he didn't even know why I was calling him. The tech can't come out for another six days and there isn't another tech available.

We were having some issues with our pool pump. My husband submitted the claim online and we got a call the next day from a representative. She said that someone will be in contact with us to come and check it out. The repairman came and was able to repair the pool pump on the spot. Great service.

We were having issues with the washing machine. I submitted the claim online and a technician was out very quickly to make the repairs. The technician was efficient, professional and courteous.

Had some issues with our pool equipment. I called SHW and they took down some information for the claim. A pool repairs man came not too long after that and was able to replace the part that was not working fairly quickly. The service was quick and efficient.

The service is very good. I have bought numerous policies for my properties and have been very happy. I have already recommended them to many friends and realtors.

I submitted a claim online for our fridge. It was not working very well. They reached out to me and told me that a contractor will be in touch with me to take a look and make some repairs. The contractor came fairly quickly and repaired my fridge. The service was good and quick.

Had some problems with our air conditioner over the summer. My husband submitted the claim online and Select Home Warranty has someone out to us right away to repair the a/c. The service was very good and we are very happy.

Had some issues with our fridge. A claim was submitted online that evening and we got a call back the next day. The technician came out that same day and was able to make the necessary repairs. From start to finish the repairs were made within a 48 hour period. The service was quick with quality completed work.

I was recommended by my realtor to get a home warranty policy. I purchased a 3 year policy with Select Home Warranty in the end. I have submitted 4 claims in the past 2 and half years. Each claim process was different (because of the appliance issues). Some took a bit longer because specific parts had to be replaced and other repairs were completed within 3 days. I am overall happy with the service. I saved a lot of money over the course of the years and when time to renew, I will be a returning customer.

Our microwave was not working. I filed a claim online with Select Home Warranty. They had a repairman come out and take a look at the problem. It turned out that a specific part needed to be replaced. Since the cost of the part was more than a new microwave, Select had it replaced. Overall great service.

I was pleasantly surprised about how good the service was with SHW. When I had my claim filed the staff was super nice and professional. They got me a repair man right away who fixed the issue and replaced the necessary parts. When it came time to renew my policy this year I did not hesitate.

We bought the policy when we purchased our home last year. We haven't had any claim issues until recently. I submitted a claim online for our dishwasher that was acting up. SHW sent out a contractor who had to replace a part in the machine. The part alone cost over $150 which did not include the service fees for the contractor. I only had to pay the $45 deductible which was fantastic. I saved a lot of money so far.

We were having some issues with our toilet at home lately. I submitted a claim online and got a call back within 24 hours. A plumber came out not too long after that and made the necessary repairs. The service was very good by both Select Home Warranty and the plumber.

I was looking into buying a home warranty. I contacted many companies before I got to Select. When I spoke with someone at SHW the representative was knowledgeable and professional. He was able to answer all the questions I had and didn't have to put me on hold every few minutes to find out more information. I have so far been very happy with my experiences.

Had some issues with our fridge. I contacted Select Home Warranty as soon as the issues happened and they took down information about the fridge and what the issue was. I was told that a contractor would be calling me to schedule an appointment to look at the fridge. The contractor was able to come down to me the SAME DAY and he was able to make the repairs on the spot! You have no idea how much money I saved. None of my food was thrown away and the cost to repair the fridge was more than what the policy cost me. Very speedy service.

To start the person who was setting my stuff up left or got fired. So all my stuff was messed up. I called claims about hot water heaters. They said put in claim and send in where I paid for new ones and it was covered. Couple days after my washer dryer were broken I called. Something told me to get new ones and put in claim. I did. I paid around 4500 all this stuff. I got a email stating not covered cause I was there 30 days. No one told me this! Ok then I paid extra roof leak. I had roof leak. I called, put in claim. It took 2 weeks for someone to come out, big leak and whole now. They send in what need to be repaired. Well again not covering cause it over 150 to fix it. You can't use over 150 in first 3 months. So I'm out again. This is very very sad.

I select this company cause there has a promotion with $1500 five years + 12 month for the additional during July 2014. I never use this service so have no idea about this company service. Sep 2015 I sold my invest property and try to cancel the service. They said gonna send out the check up to 30 days. It's been three month, I still didn't get my check. I called today. They said the check will mail out soon, and I double check the amount only get $800 back. I will not use this company anymore. Be careful the promotion.

Had problems with our a/c units. I called Select Home Warranty. They took the make and model information for the units and said that someone will get in contact with me to come and take a look. The repair person had a feeling of what the issue was and came with the parts/tools to make the repairs. That’s great service!

My friend recommended that I buy my home warranty policy with Select Home Warranty. The staff is very professional and efficient. They answer all your questions and are patient with you. They helped me with the claims process and took down all the information needed the first time and took care of the rest. We are very happy.

Had some appliance trouble recently. SHW was quick to respond and send a contractor out to us. Repairs were completed in a timely fashion. The deductible paid was significantly lower than the cost to replace the parts and pay for repairs. We saved a lot of money.

We had a problem with the dishwasher recently. Claim was submitted online that evening. Got a call back the next morning asking for some additional questions about the dishwasher. They also told me that someone will contact me shortly about setting up an appointment to try to repair the dishwasher. The repairman who came was able to swap out a piece that was damaged and had our dishwasher working like new. The part alone cost $250 and we only paid $45 out of pocket which was our deductible. We saved a decent amount of money by having this policy in place.

We had some trouble with our pool equipment over the summer. The pump was not working properly. My husband submitted the claim information online and we received a call back the next day. The claims person said that they will have someone come down and take a look at the pump and make the necessary repairs. The pool repair person came and was able to change the part that was no longer working. The entire claim process from start to finish was very good. The communication between the Select, the contractor and myself went seamless. We were very happy.

We were having some trouble with our garbage disposal. I wasn't sure what the procedure was or how to go about filing a claim. I called SHW and the representative was very helpful and guided me through the claim process. After the claim was processed I was told that someone will call me to set up an appointment to make repairs. The contractor came and everything was done right away. I was very happy with the entire process.

I contacted them as per contract, and informed them that my preventive maintenance service Tech. identified a leak in my A/C system (it was not at the correct level). Select refused to send a Tech. to determine what the problem could be. They said that cooling fluid leakage is not covered. First of all I paid extra for Freon Coverage, but they called it "Cooling Fluid" (there's not such animal), and refused to send a Tech. I said "How do you even know the problem if you will not send someone to determine the issue, because it could be anyone of several items covered by the warranty, (Compressor, condenser etc...)." I was getting nowhere with numerous calls, then they finally blocked all my calls so I could not call them. The matter was closed according to them. I had sent 12 emails, made countless phone calls, but they were done even though they had not sent a Tech. which is in accordance to the contract.

I have been with Select Home Warranty for 4 years now. I have had 2 claims since I purchased the policy and both times the claims service was very good. The staff was efficient and professional. The contractors that they have sent out were very knowledgeable and friendly.

I am very happy with the services provided by Select Home Warranty. The staff is very courteous and patient. They did not rush me on the phone or pressure me to buy any policy. They answered all my questions and helped me when I had some claim issues.

There were some issues with our dishwasher lately. I submitted my claim online. The representative got in touch with me within 24 hours. They told me that they will have someone call me to schedule an appointment to come and take a look at the dishwasher. The contractor was able to make the repairs within a reasonable amount of time. Everyone was efficient and professional.

Had some problems with our garbage disposal lately. I contacted SHW who sent someone out to us to take a look at it. The repairman figured out the problem within the time he was there and was able to fix it on the spot! I was lucky that no parts had to be replaced or anything but it did take some time for him to repair it. The cost of paying for the service vs. paying my $45 was incomparable. I saved hundreds of dollars just by paying my deductible rather than the servicing fees.

We had to submit a couple of claims over the course of the year for multiple appliances. Each time we had an issue Select was quick to send someone out to us. All the appliances were repaired quickly and efficiently. We haven't had any issues since then with any of our appliances.

We have had trouble with the dryers. I called SHW and they sent someone out to our home as soon as possible to come and check it out. They came out very quickly and repaired my dryer. I was very pleased with the whole process. The repairs were done quickly. The contractor was knowledgeable, friendly and efficient.

Had some trouble with our washing machine. I called Select Home Warranty. The person in the claims department took down all the information. He said that he will have a contractor contact me directly to schedule an appointment to check out the washing machine. I got a call later that day and the contractor came out the next day. He ended up having to order a replacement part for the machine but once the part came in, he right away repaired the machine. I was very happy with how everything was handled. It was done efficiently, professionally and quickly.

We were having some problems with the toilet in our house last week. I called SHW who stated that they will find a plumber in our area to come to us. I received a call from the plumber that afternoon who scheduled an appointment to come to the house. The plumber was able to fix the problem very quickly. He was fast, efficient and professional.

Had some claim problems over the summer. Overall I was satisfied with everything. I wish that response and service was a lot faster. We did have to wait only a few days but I wished that everything was fixed on the same day.

We were having some issues with our dishwasher. I submitted my claim online and received a call back within 24 hours. The representative told me that they will send someone out to come and take a look at the dishwasher and possibly repair it. The contractor came out and was able to find the problem and repair the dishwasher. The entire claim process went smoothly and efficiently.

Select Home Warranty is the WORST home warranty company I have ever used! I'm still waiting to get my stove repaired and it has been over 2 weeks since I contacted them.

I called Select Home Warranty because we were having some issues with the washing machine. It was not spinning properly. Select Home Warranty was able to get someone out to inspect the washer within 24 hours. The repairs were made the same day. The repairman and Select were both easy to work with and efficient.

Having a lot of plumbing problems in the house. I contacted Select Home Warranty who sent a plumber out to my house fairly quickly. The plumber was able to resolve the issue without any problems. Both Select Home Warranty and the plumber were quick, efficient and professional.

I was having problems with my oven. I called Select Home Warranty and the representative was very polite and efficient. She said that she will get in touch with a local contractor in my area and have them set up an appointment with me to come down and take a look at the oven. The contractor came and he was polite, efficient and quick. The repairs were made right away.

My garbage disposal has been acting up. I called Select Home Warranty and gave them some information about the disposal unit. They said that they will get someone to come down to me to check it out. The repair man came the same day to inspect the unit. He said that a part needed to be changed and that he will order it. The part came a few days later and the repair was made. I was very pleased with the service. The repair man gave me an accurate time frame, was easy to get in contact with and was very efficient.

We live in Nevada and it can get very hot here in the summer. Our air conditioners were not working very well. Select sent someone out to us very quickly and the repairs were made the same day. The service was professional, efficient and quick. We are very happy.

We had trouble with our air conditioners over the summer. We submitted the claim information online. We received a call within 24 hours and we were told that they will find a contractor in our area to come and take a look at the air conditioners. The contractor came and made the repairs. He was very knowledgeable and professional.

I am very happy with the services provided to me by Select Home Warranty. We had a problem with our A/C unit this past summer and Select was able to have the entire claim and repair taken care of in a timely manner. From beginning to end everything went very seamless. I renewed my policy for another 3 years.

I was recommended by my realtor to purchase a home warranty. She recommended that I called Select Home Warranty as that is who most of her clients use and they are highly recommended. I wasn't sure exactly what this kind of policy was or what was covered. So when I called, the representative was very kind and professional. He helped me understand what is covered and what the process was in the event of a claim situation. I was very happy with how professional and patient they were with me.

I had some problems with my washing machine. I called Select Home Warranty and they said they will get someone to come down to me to fix my machine. Contractor came and he fixed my machine and it's working brand new. Great service, very professional, and efficient.

We were having some trouble with our stove last weekend. I submitted a claim online over the weekend and got a call back Monday morning. The representative who called me stated that they will have someone contact me to come and see the stove. That day I got a call from a contractor who came to see the stove and repaired the heating element right away. I was very happy with how everything took place. I didn't have to chase anyone down to find out the status of my claim or if they received it over the weekend. I got the call right away and everything was handled extremely professionally.

My shower was leaking. Couldn't stop the water from running. I was able to reach Select Home Warranty and have a person out to me to fix my issue. The plumber was nice quick and didn't have to return again. He got the job done on the first try.

Very responsive, great to deal with customer service, was there to help me out. They got me a tech out very quick. The tech was able to fix my electric issue on the 2nd visit and he was fast on his return back to me.

I am now 10 days since I filed my service claim for a clothes washer. I reside in Dallas, TX. The service company came out the next day and spent 2 hours taking the washer apart and indicated he wasn't sure of what needed to happen and would be in getting in touch with Select Home warranty. Given that I have extra family here for the Thanksgiving holiday not having a clothes washer has been a terrible inconvenience. I have now spend the last 4 business days calling and having a new service rep from SHW explaining that since it was in my first 90 days they would only cover $150 of the repair or replacement. After having them agree I have been in the program over 100 days they agreed it should be covered at the $500 level. I keep hearing they would need to get with review board for next steps all the while another day without our washer.

My dishwasher was acting up. I went online and submitted a claim with SHW. The next day I got a phone call from SHW asking a few more questions as I left out details in my submission. They said that they will get a contractor to come down and check out the dishwasher to see what they can do. The contractor came that day and was able to go get the parts needed to make the repairs. I was pleased with the service. SHW were efficient and professional and the contractor was professional, prompt and quick to make the repairs.

I have had a policy with SHW for 2 years now. This is the first claim that I had to submit. It was for my dryer that was not working properly. When I called SHW they took down all the information they needed for the claim. They told me that they will have a contractor contact me to come and inspect the dryer and make the necessary repairs. From start to finish everything was completed within a few days. Everything ran very smoothly.

I had many issues in the past with my appliances. A friend of mine recommended that I call Select Home Warranty and purchase a policy for my appliances. When I called them, the representative was very nice and professional. He answered every single one of my questions and was very patient with me. I was very happy and comfortable knowing that I am with a company who will take the time out to help me rather than rush me on the phone.

Our washing machine has been acting up. I submitted my claim online. SHW reached out to me and told me that I should be getting a call from someone to come and make the repairs. I was able to have all the repairs completed within a very reasonable amount of time.

We had a lot of problems with our toilets in the house. I called Select Home Warranty and they said that they would find a contractor in my area to come and take a look. That day I got a call from a plumber who scheduled a visit with us. The plumber was able to resolve the problem without any issues.

I am very pleased with Select Home Warranty. They offered me great service when I had in my claim. They were able to send out a contractor in my local area pretty quickly to make the necessary repairs. I even received a follow up call several days later asking if everything was properly fixed.

I was very happy with my experience with Select Home Warranty. They were very helpful and easy to work with. I did not run into any problems when our claims were filed. Everything went through seamlessly.

It took almost 2 weeks for them to get someone to my home to fix my heating system. The first two contractors declined to take my work order stating "They no longer work with Select because they don't pay out." When they finally got a technician to my home, my heat worked for the upstairs but still cold downstairs. The Technician also stated I should find another home warranty company because Select is the worst company in the business and they always find an excuse not to pay out claims and everything is never covered. Which I found out the next day when my heat was still not working properly.

I was having some plumbing problems. I remembered that I had a policy with Select Home Warranty and submitted claim info online. I got a call the next day from someone at Select Home and they asked me a couple of additional questions about my problem. They told me that they would get in touch with a plumber in the local area to come and take a look. The plumber was able to come the same day and fix my problems.

I was having a lot of problems with my washing machine. I called Select Home Warranty and they said that a contractor would be in touch with me to schedule an appointment to come and take a look at the unit. The contractor came the next day and was able to make the necessary repairs on the spot.

Had some problems with my dryer. I called company and they say someone come and fix. Contractor came next day and he said a piece has to be change. He come back later in day and change piece. He fast and work good. Very happy with contractor. Company fast too.

I was having trouble with one of my kitchen appliances. I called Select Home Warranty and they took down some information about the make and model of the unit. They then told me that they would have someone contact me to schedule an appointment. I received a call within 24 hours and when they came down the repair was made the same day. I was very happy.

Bought a policy with Select Home Warranty. I had some issues with the dishwasher. I called Select Home Warranty to speak to someone. The wait time was about 10 minutes, not so terrible. The person took down all my information and said that someone will be in touch with me shortly. Within several hours I got a call from a contractor in my local area to schedule an appt to come and check out the dishwasher. The contractor had to order a special part that took a few days to come. But overall from start to finish the services was good. Everything was completed within a reasonable amount of time.

Was having issues with my stove. It was not working properly. I called Select Home Warranty and they asked me a lot of questions about the make and model of my stove and what the issue was. After I gave them all the information they had a contractor contact me to set up an appointment. When the contractor came the repairs was made on the spot.

I was told that it was good to buy a home warranty policy for my appliances when I bought my new house. My friend has had Select Home Warranty for a few years and they were very good with claims. I gave them a call and bought a policy with them. I hope to never use it to file a claim but at least I know I have a policy if and when that happens.

When I bought my house I told that I need to buy a home warranty for my appliances. I was recommended Select Home Warranty. When I contacted them the representative was very polite, he answered all my questions and was very patient with me. The wait time to get to someone was under 10 minutes. I was very happy with their services.

I had some air conditioner troubles over the summer. I had to contact SHW twice for two separate air conditioner units that were not working very well. Each of those times they sent someone out to make the repairs. It was the same contractor both times (which I was very happy about). The contractor fixed the air conditioners each of those times and have me some tips on how to properly maintain the units in the winter months.

I was having a problem with my hot water heater. I called Select Home Warranty to submit my claim. They took down all my information. The person I spoke to was very polite, efficient and answered all my questions. They were able to get a contractor out later that day to take a look at the water heater. I ended up needing to just replace a faulty part which had to be ordered. The repairs were made within a reasonable amount of time. The contractor knew what he was doing. I was very happy with the process from start to finish.

I'm waiting to hear from them about a claim for my washing machine. They sent an email upon initial claim being made, but the contractor called me and stated they "do not do business with Select any longer and in fact, sued them for non-performance (not paying them)". I've been waiting now for a callback from a "manager" to get me in contact with a new contractor. Have made four calls and continue being told a manager has to call me. So I'm not experiencing one iota of the experiences written here and genuinely question they are even valid customers, but rather posters paid by Select. Now I'm thinking how foolish I was to pay for 6 years of warranty coverage by this company. Hopeful Harrison **, Joseph **, or Elliott ** at ** will call me because that phone # is just an answering machine.

Tech was efficient. Knew what he was doing, professional, dressed well and made me feel comfortable in allowing him into my home. I will be renewing this coming year for my warranty. Excellent work guys.

My faucet was leaking for a couple of days. At first didn't think much of it and then I figured, "Let me call my warranty company since I have one" and I'm glad I did. I needed a new valve for my sink so the person was able to come out with it and first try it was repaired.

My boiler was smoking and I panicked. I called Select Home Warranty because I have them for 4 months and remembered I had a home warranty. I have never used them so I was scared, but they were great. Got a heating guy fast to my home and was able to stop the smoking and get my heating unit working.

Never had a more frustrating experience dealing with a company. We had a yearly contract for three years. Only during the last year had to file two claims. Both times it was a complete nightmare. Select is unresponsive and virtually impossible to get a hold of by phone. Countless hours arguing with them about what they were doing. It took a month for a broken microwave that we ultimately had to purchase a new one and get a reimbursement from them for $150. Second claim was for the oven - not operating. It's been a month and a half of half - with contractors showing up and refusing to repair the stove because they were not authorized by Select. DO NOT take out a warranty with this company. Waste of money.

We purchased this policy when we bought our home last year. All our appliances were brand new. About a year later we were having some issues with the buttons on our dishwasher. I called Select Home Warranty, gave them all the information they needed and I was told that I would get a callback. Someone called me back the same day letting me know that a contractor will be coming out to take a look at the dishwasher. The next day the contractor came and repaired the buttons that were not functioning properly. I was very happy to see a contractor come out with everything needed to service the unit. I was impressed.

I have been having an issue with my toilet for a while. I contacted SHW and they asked me a lot of questions about what the problem was and details about the make and model of the toilet. After I gave them all the information they had a plumber contact me directly to schedule a time to come and do the repairs. Overall I was satisfied with my services.

We had a problem with our pool over the summer. I remembered that I bought a policy with SHW and added coverage for my pool. I called SHW and they asked me a lot of questions about my pool and what the problem was. They then had a contractor get in contact with me and to schedule an appointment to come to inspect the pool. The technician was able to make the repairs on the same day and had the pool running great. Was very happy.

I had problems with my stove this past summer. I submitted a claim online and got a call back within 24 hours. The stove was not heating up. The technician came to inspect the stove and replaced the part that was not working. I only gave 3 stars because it took the technician 2 days to come and fix the stove.

I had an problem with my AC over the summer and SHW sent out technicians right away to repair the units. I was very happy with the service provided. Highly recommended.

I needed to buy this policy as I was buying a new home. My real estate agent recommended SHW. The hold time was less than 10 min. I asked all the questions needed and did not feel rushed at all. I had an option to choose if I wanted a 1 year or 5 year policy. I was not pressured into buying anything long term. I have had some questions ever since buying the policy and the reps on the phone were polite and answered all my questions.

We purchased a 2yr warranty with Select for the specific purpose of covering our HVAC replacement when we bought our home, knowing the system was 17yrs old when we purchased the house. The unit was not in great shape and had some internal rust from, what I gathered, was some sort of leak in the history of the house before us. Long story short, when our HVAC unit finally died, Select pulled the typical warranty company BS and said "There's rust damage, so we don't cover that". I had certified HVAC tech's that inspected the unit at the time we purchased the home who came back and looked at it and said the unit had not incurred any damage beyond what was there when we purchased the home; in short, it died because it was now 19yrs old.

I was referred to Select Home Warranty by my neighbor who has worked with them for many years. They came highly recommended. When I called them they were very professional and patient. They answered all of my questions and did not make me feel like I was forced to buy a policy from them. I was very pleased.

I called Select Home Warranty when I was having problems with my a/c over the summer. It kept blowing hot air and we didn't know why it wasn't working. When I spoke to someone they said that they would send someone out to take a look at what the problem was. When the contractor came he inspected the unit and made the repairs on the spot. I was very happy to see that everything was taken care of properly and it all went smoothly.

My microwave went out in September. I contacted Select Home and submitted pictures of the built-in unit and supplied the model number and serial number. I was then told they do not repair microwave ovens and once I replace it they will send me $95.00. I had to purchase a new microwave and send them a copy of the invoice and relieve them of any additional responsibilities. I submitted all the requirements on September 20th, 2015 and was informed I would receive the $95 within 30 days.

It was so easy to go online and schedule the item that needed to be repaired. I got a confirmation email almost instantly and later that day the company that was going to perform the repair called and scheduled a time convenient for me for the repair.

My oven has been acting up lately and I've been with Select for 1 year now. And yesterday morning it just wouldn't heat up so I called them and an agent was available right away. So I explained my issue and they determined that I needed someone to come out so they dispatched a tech to me. The tech was nice and professional and they fixed my issue on the first visit.

I am a happy client because my repair was taken care of. It took 3 days for the repair but that was because the part was ordered thru the manufacturer. But overall was a nice and pleasant experience.

The water in my sink tub and toilet wasn't going down so I called Select Home Warranty to use my warranty. This was my first time using it. I have had Select for almost 2 years and my experience was perfect. They had a plumber come out and snake the pipes and everything is working like new again. I will be renewing for a 3rd year at the time of my renewal.

I would give Select Home warranty an A++ rating. Customer service was easy to deal with. They allowed me to use my own tech and they authorized my repair for me and worked directly with my tech to get everything done smoothly. No hiccups. Very reliable company.

My washer was not cycling correctly. It kept turning off on me and was hard to get it started up again. Select had someone out to my home and they told me I had a bad control board and it needed to be replaced. Select approved my claim and they replaced the board. Fantastic work.

My problem started at 11pm. I started hearing noises from my heater so I got scared. Turned off my heating system. I called Select and they advised me to turn off my heater which I have already done and they told me they would have someone out to me within 8 hours and someone was by me 7 am that morning. I needed a new part so the tech told me they would order it and come back. He was back to my home 2 days later which was quick for me and he fixed my issue. I really owe everything to Select. Without them I would be out thousands of dollars.

I was having a leak from my bathroom tub and was scared it would cost me a lot to get fixed and wasn't sure it would be covered on my warranty so I called Select Home and they told me, "Everything would be fine and we will get a plumber out to you," and they got me a person out to me within hours and I had a broken pipe and Select approved my claim and the tech worked on my repair and it cost me nothing. I was so happy. This warranty was worth it just for this issue alone.

Boy am I glad I have select home warranty. I recently had a garbage disposal issue and I'm happy to report that select did exactly what I want out of a warranty company. Fix my problem. It wasn't repairable so I got a brand new garbage disposal and I didn't have to pay anything. So happy.

My oven was not heating up so I remebered having a warranty with select home warranty but I didn't have my policy number. I contacted them. They were able to find me in the system and have a person out to me right away and on the first vist the tech was well prepared. Had the part with him and boom my oven was fine and working like new. My warranty will be up for renewal shortly. I will be calling them to renew and get it for my rental property.

I had an issue with my stove. I contacted SHW and I was able to get through to someone right away. The person I spoke to over the phone was able to assist me and knew what questions to ask to make the claims process go more smoothly. I was very impressed that the staff knew what to do regardless of what the issue was. The technicians that came out were all top notch. I was very pleased with the claims process from beginning to end.

I had an issue with the plumbing last year and had to pay for repairs. A friend then told me about a company who offers home warranties and recommended Select Home Warranty. When I called them I asked a lot of questions about coverage and the person on the phone was very polite and friendly. Last week I had an issue with the plumbing again (same problem as last year). I called Select Home Warranty and they sent someone out right away. The contractor was very efficient and nice. I had the same problem and already knew what the cost would have been had I paid out of pocket. But this time I only had to pay my deductible which was only $45. I was so happy because I saved hundreds of dollars just on this service call. That alone made the policy value well worth what I paid.

This is the second claim that I have filed with Select Home Warranty this year. The first claim went very smoothly and all the repairs were made. The second claim was for a different problem and they sent out a technician who was extremely knowledgeable and knew what they were doing. They were very experienced in the field. I was impressed the first time and even more impressed the second time. Thank you Select Home Warranty!