Select Home Warranty Reviews

I was pleasantly surprised about how good the service was with SHW. When I had my claim filed the staff was super nice and professional. They got me a repair man right away who fixed the issue and replaced the necessary parts. When it came time to renew my policy this year I did not hesitate.

We bought the policy when we purchased our home last year. We haven't had any claim issues until recently. I submitted a claim online for our dishwasher that was acting up. SHW sent out a contractor who had to replace a part in the machine. The part alone cost over $150 which did not include the service fees for the contractor. I only had to pay the $45 deductible which was fantastic. I saved a lot of money so far.

We were having some issues with our toilet at home lately. I submitted a claim online and got a call back within 24 hours. A plumber came out not too long after that and made the necessary repairs. The service was very good by both Select Home Warranty and the plumber.

I was looking into buying a home warranty. I contacted many companies before I got to Select. When I spoke with someone at SHW the representative was knowledgeable and professional. He was able to answer all the questions I had and didn't have to put me on hold every few minutes to find out more information. I have so far been very happy with my experiences.

Had some issues with our fridge. I contacted Select Home Warranty as soon as the issues happened and they took down information about the fridge and what the issue was. I was told that a contractor would be calling me to schedule an appointment to look at the fridge. The contractor was able to come down to me the SAME DAY and he was able to make the repairs on the spot! You have no idea how much money I saved. None of my food was thrown away and the cost to repair the fridge was more than what the policy cost me. Very speedy service.

To start the person who was setting my stuff up left or got fired. So all my stuff was messed up. I called claims about hot water heaters. They said put in claim and send in where I paid for new ones and it was covered. Couple days after my washer dryer were broken I called. Something told me to get new ones and put in claim. I did. I paid around 4500 all this stuff. I got a email stating not covered cause I was there 30 days. No one told me this! Ok then I paid extra roof leak. I had roof leak. I called, put in claim. It took 2 weeks for someone to come out, big leak and whole now. They send in what need to be repaired. Well again not covering cause it over 150 to fix it. You can't use over 150 in first 3 months. So I'm out again. This is very very sad.

I select this company cause there has a promotion with $1500 five years + 12 month for the additional during July 2014. I never use this service so have no idea about this company service. Sep 2015 I sold my invest property and try to cancel the service. They said gonna send out the check up to 30 days. It's been three month, I still didn't get my check. I called today. They said the check will mail out soon, and I double check the amount only get $800 back. I will not use this company anymore. Be careful the promotion.

Had problems with our a/c units. I called Select Home Warranty. They took the make and model information for the units and said that someone will get in contact with me to come and take a look. The repair person had a feeling of what the issue was and came with the parts/tools to make the repairs. That’s great service!

My friend recommended that I buy my home warranty policy with Select Home Warranty. The staff is very professional and efficient. They answer all your questions and are patient with you. They helped me with the claims process and took down all the information needed the first time and took care of the rest. We are very happy.

Had some appliance trouble recently. SHW was quick to respond and send a contractor out to us. Repairs were completed in a timely fashion. The deductible paid was significantly lower than the cost to replace the parts and pay for repairs. We saved a lot of money.

We had a problem with the dishwasher recently. Claim was submitted online that evening. Got a call back the next morning asking for some additional questions about the dishwasher. They also told me that someone will contact me shortly about setting up an appointment to try to repair the dishwasher. The repairman who came was able to swap out a piece that was damaged and had our dishwasher working like new. The part alone cost $250 and we only paid $45 out of pocket which was our deductible. We saved a decent amount of money by having this policy in place.

We had some trouble with our pool equipment over the summer. The pump was not working properly. My husband submitted the claim information online and we received a call back the next day. The claims person said that they will have someone come down and take a look at the pump and make the necessary repairs. The pool repair person came and was able to change the part that was no longer working. The entire claim process from start to finish was very good. The communication between the Select, the contractor and myself went seamless. We were very happy.

We were having some trouble with our garbage disposal. I wasn't sure what the procedure was or how to go about filing a claim. I called SHW and the representative was very helpful and guided me through the claim process. After the claim was processed I was told that someone will call me to set up an appointment to make repairs. The contractor came and everything was done right away. I was very happy with the entire process.

I contacted them as per contract, and informed them that my preventive maintenance service Tech. identified a leak in my A/C system (it was not at the correct level). Select refused to send a Tech. to determine what the problem could be. They said that cooling fluid leakage is not covered. First of all I paid extra for Freon Coverage, but they called it "Cooling Fluid" (there's not such animal), and refused to send a Tech. I said "How do you even know the problem if you will not send someone to determine the issue, because it could be anyone of several items covered by the warranty, (Compressor, condenser etc...)." I was getting nowhere with numerous calls, then they finally blocked all my calls so I could not call them. The matter was closed according to them. I had sent 12 emails, made countless phone calls, but they were done even though they had not sent a Tech. which is in accordance to the contract.

I have been with Select Home Warranty for 4 years now. I have had 2 claims since I purchased the policy and both times the claims service was very good. The staff was efficient and professional. The contractors that they have sent out were very knowledgeable and friendly.

I am very happy with the services provided by Select Home Warranty. The staff is very courteous and patient. They did not rush me on the phone or pressure me to buy any policy. They answered all my questions and helped me when I had some claim issues.

There were some issues with our dishwasher lately. I submitted my claim online. The representative got in touch with me within 24 hours. They told me that they will have someone call me to schedule an appointment to come and take a look at the dishwasher. The contractor was able to make the repairs within a reasonable amount of time. Everyone was efficient and professional.

Had some problems with our garbage disposal lately. I contacted SHW who sent someone out to us to take a look at it. The repairman figured out the problem within the time he was there and was able to fix it on the spot! I was lucky that no parts had to be replaced or anything but it did take some time for him to repair it. The cost of paying for the service vs. paying my $45 was incomparable. I saved hundreds of dollars just by paying my deductible rather than the servicing fees.

We had to submit a couple of claims over the course of the year for multiple appliances. Each time we had an issue Select was quick to send someone out to us. All the appliances were repaired quickly and efficiently. We haven't had any issues since then with any of our appliances.

We have had trouble with the dryers. I called SHW and they sent someone out to our home as soon as possible to come and check it out. They came out very quickly and repaired my dryer. I was very pleased with the whole process. The repairs were done quickly. The contractor was knowledgeable, friendly and efficient.

Had some trouble with our washing machine. I called Select Home Warranty. The person in the claims department took down all the information. He said that he will have a contractor contact me directly to schedule an appointment to check out the washing machine. I got a call later that day and the contractor came out the next day. He ended up having to order a replacement part for the machine but once the part came in, he right away repaired the machine. I was very happy with how everything was handled. It was done efficiently, professionally and quickly.

We were having some problems with the toilet in our house last week. I called SHW who stated that they will find a plumber in our area to come to us. I received a call from the plumber that afternoon who scheduled an appointment to come to the house. The plumber was able to fix the problem very quickly. He was fast, efficient and professional.

Had some claim problems over the summer. Overall I was satisfied with everything. I wish that response and service was a lot faster. We did have to wait only a few days but I wished that everything was fixed on the same day.

We were having some issues with our dishwasher. I submitted my claim online and received a call back within 24 hours. The representative told me that they will send someone out to come and take a look at the dishwasher and possibly repair it. The contractor came out and was able to find the problem and repair the dishwasher. The entire claim process went smoothly and efficiently.

Select Home Warranty is the WORST home warranty company I have ever used! I'm still waiting to get my stove repaired and it has been over 2 weeks since I contacted them.

I called Select Home Warranty because we were having some issues with the washing machine. It was not spinning properly. Select Home Warranty was able to get someone out to inspect the washer within 24 hours. The repairs were made the same day. The repairman and Select were both easy to work with and efficient.

Having a lot of plumbing problems in the house. I contacted Select Home Warranty who sent a plumber out to my house fairly quickly. The plumber was able to resolve the issue without any problems. Both Select Home Warranty and the plumber were quick, efficient and professional.

I was having problems with my oven. I called Select Home Warranty and the representative was very polite and efficient. She said that she will get in touch with a local contractor in my area and have them set up an appointment with me to come down and take a look at the oven. The contractor came and he was polite, efficient and quick. The repairs were made right away.

My garbage disposal has been acting up. I called Select Home Warranty and gave them some information about the disposal unit. They said that they will get someone to come down to me to check it out. The repair man came the same day to inspect the unit. He said that a part needed to be changed and that he will order it. The part came a few days later and the repair was made. I was very pleased with the service. The repair man gave me an accurate time frame, was easy to get in contact with and was very efficient.

We live in Nevada and it can get very hot here in the summer. Our air conditioners were not working very well. Select sent someone out to us very quickly and the repairs were made the same day. The service was professional, efficient and quick. We are very happy.

We had trouble with our air conditioners over the summer. We submitted the claim information online. We received a call within 24 hours and we were told that they will find a contractor in our area to come and take a look at the air conditioners. The contractor came and made the repairs. He was very knowledgeable and professional.

I am very happy with the services provided to me by Select Home Warranty. We had a problem with our A/C unit this past summer and Select was able to have the entire claim and repair taken care of in a timely manner. From beginning to end everything went very seamless. I renewed my policy for another 3 years.

I was recommended by my realtor to purchase a home warranty. She recommended that I called Select Home Warranty as that is who most of her clients use and they are highly recommended. I wasn't sure exactly what this kind of policy was or what was covered. So when I called, the representative was very kind and professional. He helped me understand what is covered and what the process was in the event of a claim situation. I was very happy with how professional and patient they were with me.

I had some problems with my washing machine. I called Select Home Warranty and they said they will get someone to come down to me to fix my machine. Contractor came and he fixed my machine and it's working brand new. Great service, very professional, and efficient.

We were having some trouble with our stove last weekend. I submitted a claim online over the weekend and got a call back Monday morning. The representative who called me stated that they will have someone contact me to come and see the stove. That day I got a call from a contractor who came to see the stove and repaired the heating element right away. I was very happy with how everything took place. I didn't have to chase anyone down to find out the status of my claim or if they received it over the weekend. I got the call right away and everything was handled extremely professionally.

My shower was leaking. Couldn't stop the water from running. I was able to reach Select Home Warranty and have a person out to me to fix my issue. The plumber was nice quick and didn't have to return again. He got the job done on the first try.

Very responsive, great to deal with customer service, was there to help me out. They got me a tech out very quick. The tech was able to fix my electric issue on the 2nd visit and he was fast on his return back to me.

I am now 10 days since I filed my service claim for a clothes washer. I reside in Dallas, TX. The service company came out the next day and spent 2 hours taking the washer apart and indicated he wasn't sure of what needed to happen and would be in getting in touch with Select Home warranty. Given that I have extra family here for the Thanksgiving holiday not having a clothes washer has been a terrible inconvenience. I have now spend the last 4 business days calling and having a new service rep from SHW explaining that since it was in my first 90 days they would only cover $150 of the repair or replacement. After having them agree I have been in the program over 100 days they agreed it should be covered at the $500 level. I keep hearing they would need to get with review board for next steps all the while another day without our washer.

My dishwasher was acting up. I went online and submitted a claim with SHW. The next day I got a phone call from SHW asking a few more questions as I left out details in my submission. They said that they will get a contractor to come down and check out the dishwasher to see what they can do. The contractor came that day and was able to go get the parts needed to make the repairs. I was pleased with the service. SHW were efficient and professional and the contractor was professional, prompt and quick to make the repairs.

I have had a policy with SHW for 2 years now. This is the first claim that I had to submit. It was for my dryer that was not working properly. When I called SHW they took down all the information they needed for the claim. They told me that they will have a contractor contact me to come and inspect the dryer and make the necessary repairs. From start to finish everything was completed within a few days. Everything ran very smoothly.

I had many issues in the past with my appliances. A friend of mine recommended that I call Select Home Warranty and purchase a policy for my appliances. When I called them, the representative was very nice and professional. He answered every single one of my questions and was very patient with me. I was very happy and comfortable knowing that I am with a company who will take the time out to help me rather than rush me on the phone.

Our washing machine has been acting up. I submitted my claim online. SHW reached out to me and told me that I should be getting a call from someone to come and make the repairs. I was able to have all the repairs completed within a very reasonable amount of time.

We had a lot of problems with our toilets in the house. I called Select Home Warranty and they said that they would find a contractor in my area to come and take a look. That day I got a call from a plumber who scheduled a visit with us. The plumber was able to resolve the problem without any issues.

I am very pleased with Select Home Warranty. They offered me great service when I had in my claim. They were able to send out a contractor in my local area pretty quickly to make the necessary repairs. I even received a follow up call several days later asking if everything was properly fixed.

I was very happy with my experience with Select Home Warranty. They were very helpful and easy to work with. I did not run into any problems when our claims were filed. Everything went through seamlessly.

It took almost 2 weeks for them to get someone to my home to fix my heating system. The first two contractors declined to take my work order stating "They no longer work with Select because they don't pay out." When they finally got a technician to my home, my heat worked for the upstairs but still cold downstairs. The Technician also stated I should find another home warranty company because Select is the worst company in the business and they always find an excuse not to pay out claims and everything is never covered. Which I found out the next day when my heat was still not working properly.

I was having some plumbing problems. I remembered that I had a policy with Select Home Warranty and submitted claim info online. I got a call the next day from someone at Select Home and they asked me a couple of additional questions about my problem. They told me that they would get in touch with a plumber in the local area to come and take a look. The plumber was able to come the same day and fix my problems.

I was having a lot of problems with my washing machine. I called Select Home Warranty and they said that a contractor would be in touch with me to schedule an appointment to come and take a look at the unit. The contractor came the next day and was able to make the necessary repairs on the spot.

Had some problems with my dryer. I called company and they say someone come and fix. Contractor came next day and he said a piece has to be change. He come back later in day and change piece. He fast and work good. Very happy with contractor. Company fast too.

I was having trouble with one of my kitchen appliances. I called Select Home Warranty and they took down some information about the make and model of the unit. They then told me that they would have someone contact me to schedule an appointment. I received a call within 24 hours and when they came down the repair was made the same day. I was very happy.

Bought a policy with Select Home Warranty. I had some issues with the dishwasher. I called Select Home Warranty to speak to someone. The wait time was about 10 minutes, not so terrible. The person took down all my information and said that someone will be in touch with me shortly. Within several hours I got a call from a contractor in my local area to schedule an appt to come and check out the dishwasher. The contractor had to order a special part that took a few days to come. But overall from start to finish the services was good. Everything was completed within a reasonable amount of time.

Was having issues with my stove. It was not working properly. I called Select Home Warranty and they asked me a lot of questions about the make and model of my stove and what the issue was. After I gave them all the information they had a contractor contact me to set up an appointment. When the contractor came the repairs was made on the spot.

I was told that it was good to buy a home warranty policy for my appliances when I bought my new house. My friend has had Select Home Warranty for a few years and they were very good with claims. I gave them a call and bought a policy with them. I hope to never use it to file a claim but at least I know I have a policy if and when that happens.

When I bought my house I told that I need to buy a home warranty for my appliances. I was recommended Select Home Warranty. When I contacted them the representative was very polite, he answered all my questions and was very patient with me. The wait time to get to someone was under 10 minutes. I was very happy with their services.

I had some air conditioner troubles over the summer. I had to contact SHW twice for two separate air conditioner units that were not working very well. Each of those times they sent someone out to make the repairs. It was the same contractor both times (which I was very happy about). The contractor fixed the air conditioners each of those times and have me some tips on how to properly maintain the units in the winter months.

I was having a problem with my hot water heater. I called Select Home Warranty to submit my claim. They took down all my information. The person I spoke to was very polite, efficient and answered all my questions. They were able to get a contractor out later that day to take a look at the water heater. I ended up needing to just replace a faulty part which had to be ordered. The repairs were made within a reasonable amount of time. The contractor knew what he was doing. I was very happy with the process from start to finish.

I'm waiting to hear from them about a claim for my washing machine. They sent an email upon initial claim being made, but the contractor called me and stated they "do not do business with Select any longer and in fact, sued them for non-performance (not paying them)". I've been waiting now for a callback from a "manager" to get me in contact with a new contractor. Have made four calls and continue being told a manager has to call me. So I'm not experiencing one iota of the experiences written here and genuinely question they are even valid customers, but rather posters paid by Select. Now I'm thinking how foolish I was to pay for 6 years of warranty coverage by this company. Hopeful Harrison **, Joseph **, or Elliott ** at ** will call me because that phone # is just an answering machine.

Tech was efficient. Knew what he was doing, professional, dressed well and made me feel comfortable in allowing him into my home. I will be renewing this coming year for my warranty. Excellent work guys.

My faucet was leaking for a couple of days. At first didn't think much of it and then I figured, "Let me call my warranty company since I have one" and I'm glad I did. I needed a new valve for my sink so the person was able to come out with it and first try it was repaired.

My boiler was smoking and I panicked. I called Select Home Warranty because I have them for 4 months and remembered I had a home warranty. I have never used them so I was scared, but they were great. Got a heating guy fast to my home and was able to stop the smoking and get my heating unit working.

Never had a more frustrating experience dealing with a company. We had a yearly contract for three years. Only during the last year had to file two claims. Both times it was a complete nightmare. Select is unresponsive and virtually impossible to get a hold of by phone. Countless hours arguing with them about what they were doing. It took a month for a broken microwave that we ultimately had to purchase a new one and get a reimbursement from them for $150. Second claim was for the oven - not operating. It's been a month and a half of half - with contractors showing up and refusing to repair the stove because they were not authorized by Select. DO NOT take out a warranty with this company. Waste of money.

We purchased this policy when we bought our home last year. All our appliances were brand new. About a year later we were having some issues with the buttons on our dishwasher. I called Select Home Warranty, gave them all the information they needed and I was told that I would get a callback. Someone called me back the same day letting me know that a contractor will be coming out to take a look at the dishwasher. The next day the contractor came and repaired the buttons that were not functioning properly. I was very happy to see a contractor come out with everything needed to service the unit. I was impressed.

I have been having an issue with my toilet for a while. I contacted SHW and they asked me a lot of questions about what the problem was and details about the make and model of the toilet. After I gave them all the information they had a plumber contact me directly to schedule a time to come and do the repairs. Overall I was satisfied with my services.

We had a problem with our pool over the summer. I remembered that I bought a policy with SHW and added coverage for my pool. I called SHW and they asked me a lot of questions about my pool and what the problem was. They then had a contractor get in contact with me and to schedule an appointment to come to inspect the pool. The technician was able to make the repairs on the same day and had the pool running great. Was very happy.

I had problems with my stove this past summer. I submitted a claim online and got a call back within 24 hours. The stove was not heating up. The technician came to inspect the stove and replaced the part that was not working. I only gave 3 stars because it took the technician 2 days to come and fix the stove.

I had an problem with my AC over the summer and SHW sent out technicians right away to repair the units. I was very happy with the service provided. Highly recommended.

I needed to buy this policy as I was buying a new home. My real estate agent recommended SHW. The hold time was less than 10 min. I asked all the questions needed and did not feel rushed at all. I had an option to choose if I wanted a 1 year or 5 year policy. I was not pressured into buying anything long term. I have had some questions ever since buying the policy and the reps on the phone were polite and answered all my questions.

We purchased a 2yr warranty with Select for the specific purpose of covering our HVAC replacement when we bought our home, knowing the system was 17yrs old when we purchased the house. The unit was not in great shape and had some internal rust from, what I gathered, was some sort of leak in the history of the house before us. Long story short, when our HVAC unit finally died, Select pulled the typical warranty company BS and said "There's rust damage, so we don't cover that". I had certified HVAC tech's that inspected the unit at the time we purchased the home who came back and looked at it and said the unit had not incurred any damage beyond what was there when we purchased the home; in short, it died because it was now 19yrs old.

I was referred to Select Home Warranty by my neighbor who has worked with them for many years. They came highly recommended. When I called them they were very professional and patient. They answered all of my questions and did not make me feel like I was forced to buy a policy from them. I was very pleased.

I called Select Home Warranty when I was having problems with my a/c over the summer. It kept blowing hot air and we didn't know why it wasn't working. When I spoke to someone they said that they would send someone out to take a look at what the problem was. When the contractor came he inspected the unit and made the repairs on the spot. I was very happy to see that everything was taken care of properly and it all went smoothly.

My microwave went out in September. I contacted Select Home and submitted pictures of the built-in unit and supplied the model number and serial number. I was then told they do not repair microwave ovens and once I replace it they will send me $95.00. I had to purchase a new microwave and send them a copy of the invoice and relieve them of any additional responsibilities. I submitted all the requirements on September 20th, 2015 and was informed I would receive the $95 within 30 days.

It was so easy to go online and schedule the item that needed to be repaired. I got a confirmation email almost instantly and later that day the company that was going to perform the repair called and scheduled a time convenient for me for the repair.

My oven has been acting up lately and I've been with Select for 1 year now. And yesterday morning it just wouldn't heat up so I called them and an agent was available right away. So I explained my issue and they determined that I needed someone to come out so they dispatched a tech to me. The tech was nice and professional and they fixed my issue on the first visit.

I am a happy client because my repair was taken care of. It took 3 days for the repair but that was because the part was ordered thru the manufacturer. But overall was a nice and pleasant experience.

The water in my sink tub and toilet wasn't going down so I called Select Home Warranty to use my warranty. This was my first time using it. I have had Select for almost 2 years and my experience was perfect. They had a plumber come out and snake the pipes and everything is working like new again. I will be renewing for a 3rd year at the time of my renewal.

I would give Select Home warranty an A++ rating. Customer service was easy to deal with. They allowed me to use my own tech and they authorized my repair for me and worked directly with my tech to get everything done smoothly. No hiccups. Very reliable company.

My washer was not cycling correctly. It kept turning off on me and was hard to get it started up again. Select had someone out to my home and they told me I had a bad control board and it needed to be replaced. Select approved my claim and they replaced the board. Fantastic work.

My problem started at 11pm. I started hearing noises from my heater so I got scared. Turned off my heating system. I called Select and they advised me to turn off my heater which I have already done and they told me they would have someone out to me within 8 hours and someone was by me 7 am that morning. I needed a new part so the tech told me they would order it and come back. He was back to my home 2 days later which was quick for me and he fixed my issue. I really owe everything to Select. Without them I would be out thousands of dollars.

I was having a leak from my bathroom tub and was scared it would cost me a lot to get fixed and wasn't sure it would be covered on my warranty so I called Select Home and they told me, "Everything would be fine and we will get a plumber out to you," and they got me a person out to me within hours and I had a broken pipe and Select approved my claim and the tech worked on my repair and it cost me nothing. I was so happy. This warranty was worth it just for this issue alone.

Boy am I glad I have select home warranty. I recently had a garbage disposal issue and I'm happy to report that select did exactly what I want out of a warranty company. Fix my problem. It wasn't repairable so I got a brand new garbage disposal and I didn't have to pay anything. So happy.

My oven was not heating up so I remebered having a warranty with select home warranty but I didn't have my policy number. I contacted them. They were able to find me in the system and have a person out to me right away and on the first vist the tech was well prepared. Had the part with him and boom my oven was fine and working like new. My warranty will be up for renewal shortly. I will be calling them to renew and get it for my rental property.

I had an issue with my stove. I contacted SHW and I was able to get through to someone right away. The person I spoke to over the phone was able to assist me and knew what questions to ask to make the claims process go more smoothly. I was very impressed that the staff knew what to do regardless of what the issue was. The technicians that came out were all top notch. I was very pleased with the claims process from beginning to end.

I had an issue with the plumbing last year and had to pay for repairs. A friend then told me about a company who offers home warranties and recommended Select Home Warranty. When I called them I asked a lot of questions about coverage and the person on the phone was very polite and friendly. Last week I had an issue with the plumbing again (same problem as last year). I called Select Home Warranty and they sent someone out right away. The contractor was very efficient and nice. I had the same problem and already knew what the cost would have been had I paid out of pocket. But this time I only had to pay my deductible which was only $45. I was so happy because I saved hundreds of dollars just on this service call. That alone made the policy value well worth what I paid.

This is the second claim that I have filed with Select Home Warranty this year. The first claim went very smoothly and all the repairs were made. The second claim was for a different problem and they sent out a technician who was extremely knowledgeable and knew what they were doing. They were very experienced in the field. I was impressed the first time and even more impressed the second time. Thank you Select Home Warranty!

I was happy with my service. The staff are very nice and helpful. They answered all my questions before I bought their policy. I was very happy with them. I recommended them to all my family and friends who own homes. They all bought policies from them and were very happy.

I was having problems with my hot water heater about 3 weeks ago. I submitted my claim information online and was contacted the same day. They asked for the make and model of the unit and wanted detailed information on the issue with the heater. I gave them as much information as I had and they contacted a contractor in my area to come and take a look. The contractor already had an idea of what the problem was, based on the information I gave SHW. He was able to make the repair the same day and came with the part that was needed in order to have a functioning hot water heater. I was very satisfied with my experience.

I had an issue with my a/c units this past summer. I called SHW and they were able to find a technician in my area to come out and take a look at the units. The technician was able to do the repair the same day and came with all the proper tools in order to do the repairs. I was very impressed with how quickly they came out to inspect.

I signed up for Select Home Warranty in Hawaii. They told me it was a one time service fee for any problems, no other fees. My dishwasher broke. They told me they only cover $150 because it was less than 3 months. It was in the fine print. So I went ahead and had the guy fix the problem. Another service fee to have him come back out. He couldn't fix it so I bought a new one. Select home warranty said they don't cover installation. They said they would send a check for $150, which only covers the service call fees to not have the problem fixed.

Had some issues with my appliances over the past couple of months. I contacted Select Home Warranty on each of those occasions and was able to get great customer support. They sent out technicians who accommodated my schedule. One of the parts took some time to come in but that was no fault to the technicians. As soon as the part arrived the repair was made the same day and I was very happy with how everything was handled.

I have been trying to get my toilet fixed now for a month. I have emailed Select Home Warranty and asked to have repairs numerous times. They send the name of a service provider and if they haven't contacted me in 24 hours to call the service tech. I have called the techs and left messages, no return calls except from one tech company and he said he was no longer working for them because they don't pay their bills. I have called, emailed and talked to Select Home Warranty but I still haven't had my toilet looked at or fixed. I told them I wanted my money back - I was tired of waiting for a month. They said "Ok, we will email you a void and reimburse you." Well, no email or reimbursement. I have contacted BBB. RIP-OFF, horrible customer service, liars.

My oven wasn't heating up all the way so I contacted Select Home Warranty. Someone was out to me right away. The claims department was excellent in keeping me calm and letting me know I was in good hands. The person came with the part on the first visit and was able to get the job done and have my oven working again. Great service.

Claims process was very quick and easy. I was able to request a claim online and an agent was able to get back to me within hours. And they were able to get a person out to my home within 3 hours since it was an emergency plumbing issue and I was very impressed on how good the tech was and he was easy to deal with. Thank you Select Home Warranty for being there when I need you guys.

We had an issue with the plumbing in our home and when I contacted SHW they were able to get someone to come down to our home to take a look at the issue. The contractor was able to find out what the plumbing problem was and repaired it within a reasonable amount of time.

I had an issue with my a/c this past summer. It was blowing a lot of hot air. I called the customer service department at Select Home Warranty and they were able to get someone to come down to me and take a look at the issue. The contractor was able to do the repairs the same day. I was super happy since we were getting into some hot weather the next couple of days. The contractor was able to accommodate me and work around my work schedule. I was very happy that they were able to offer someone who was accommodating, polite and professional.

I purchased a new home recently. I was told that it is very important to purchase a Home Warranty. I reached out to Select Home Warranty and the staff member was able to provide me with details about the coverage as well as answer any questions that I had. They were knowledgeable and polite.

I have had Select Home Warranty for about 2 years now. This is the first time that I actually had to file a claim for my hot water heater. I filed the claim online and received a call back within 24 hours. They were able to locate a contractor in my area and had them come out. The contractor came to inspect the water heater and found the faulty part. They replaced the faulty part and my hot water heater has been working perfectly ever since.

I am very happy with the services provided by Select Home Warranty. The staff are very knowledgeable and helpful. They answered all my questions. They were able to send out a technician to repair my water heater which was acting up. I submitted the claim online and received a response very quickly.

I am very happy with the services given to me by Select Home Warranty. The customer service department staff are very nice. I submitted my claim online for the first time last week. I had someone reach out to me the same day and had a technician out the next day. Repairs were made very quickly.

The service was ok. I had some issues with my appliances in the house and the service was just ok for me. The claims department took about a few hours to get back to me. A technician came out the next day to look at my appliances. The service was ok. The staff was nice and helpful.

I had an issue with my dishwasher 3 weeks ago. I contacted Select Home Warranty. They sent out a technician to my home to inspect the unit. The technician had the parts needed in order to repair the dishwasher. The technician was efficient and polite. The claims department at Select Home Warranty were great as well. I even got a call after the repairs were done asking if everything was taken care of and properly fixed.

The staff at Select Home Warranty are really great. Any questions I had for the staff members regarding the policy or claims they answered for me. They were patient with me over the phone and I did not feel rushed to make a decision to purchase the policy. Even when I had to file my first claim last week the claims department assisted me and answered all my questions.

I am very pleased with the services provided to me by Select Home Warranty. The staff was pleasant to deal with. They were knowledgeable in their fields and answered all questions asked.

I had an issue with my plumbing last month. I contacted Select Home Warranty and they were able to handle my claim in a timely manner. They had someone come down to do the repairs within a reasonable amount of time. The repair was done the same day. I was very happy.

I purchased my policy with Select Home Warranty in the beginning of the year. I paid extra for pool coverage. Right before the summer began I was having a problem with the pool pump. I contacted Select Home Warranty and they were able to get a technician to come out and inspect the pump. The technician knew a lot about pools and the mechanics. They were able to purchase the faulty part that was very hard to find and install it for me. I was very happy with my claim experience.

I had trouble with my air conditioner this past summer. I contacted Select Home Warranty who not only sent someone out to inspect but came the same day. They were able to resolve the issue with the unit as well as provide me with some useful tips on how to properly maintain the units going forward. The technicians sent out were very knowledgeable and polite.

This was our first claim with Select Home Warranty. The entire experience from the initial call for service through the actual service call was flawless. Everyone was polite, professional, and efficient. We were very pleased with our services.

Very pleased with the customer service at Select Home Warranty. I have tried other companies in the past and Select Home Warranty is by far the best company with the best service. They helped me with all my claim needs.

I have been using Select Home Warranty for 3 years now. I cannot thank them enough for helping me with all my claim issues throughout the years. I was able to get in touch with customer service and received assistance in a timely manner. They helped me when my washing machine broke and when my stove wasn't working. I saved hundreds if not thousands of dollars if it wasn't for them.

Very happy with my experience. Had an issue with my dishwasher. My claim was handled quickly and efficiently. I was able to get in touch with someone fast and the staff were very friendly and efficient.

I had a very unique checklist when shopping for a home warranty plan for my new home. Most companies did not offer the coverage I was interested in but Select Home Warranty did. I did my research and my homework and was impressed with Select's coverage and customer service.

I had a problem with AC. Select Home Warranty company sent a technician to my house. I paid the service fee and technician took the part from my unit which is costing about $2000. He told me that part is bad. Will come back with new one within a week. He never came back. When I called Select Home Warranty company they say cannot help me although they have the technician. I would say this is one of worst company and least reliable in terms of service.

I have never gotten the type of response from any other home warranty company. I had a water leak, which was in the house, which resulted in me turning the water off to the house. When I called and told them I was told that I would get an email (which could a day) about how to proceed. I got the email a good day later telling that they needed pictures before they could do anything further. When the water company came they told me that I may just need to replace a particular part (which I did on my own) and so far so good. I have yet to hear anything from this warranty company. They lost a customer.

I have dealt with Select Home Warranty for less than a year but will be renewing when my policy expires. As far as home warranty companies go I believe they are serviceable. I have had other companies and have horror stories. This company follows the rules.

Our washing machine was not spinning clothes dry. So we called Select Home Warranty since they were wanting us to renew our policy. First I got told "we will find a repair facility for you" and they did. He examined the washer and found the problem. We were told we should hear something by Monday. We didn't. Then Tues we called them. They needed a picture of the machine and a picture of the model numbers as well as the serial number. Then a email told us we would knew if the part was covered within 24 to 48 business hours. That was on November 03. When November 09 came I called again to be told it had been approved and the approval had been sent to the Shop, who never called us to tell us it had been approved. Now the shop is saying we are at the mercy of Samsung to get the part and no date for the washer to be in service was given. My wife has Pneumonia and this is a big burr under my saddle.

Dealing with tenants in a few different states is difficult but select home warranty has streamed lined it for me. All my tenants have access to place a claim directly without calling me. This is very helpful especially late nights and weekends.

Warranty Purchase Date: 6/15/15. Claim Date: 10/15/15. The coverage provided for my pool/spa was limited to $150 although the policy was purchased 4 months prior. The contract is written such that the primary benefits don't kick in until after 4 months plus 5-7 business days. I don't recommend this policy under any circumstances. Beyond disappointed as more of the damage would have been covered had the claim been submitted just a few days after. In addition, the repairs weren't made until 11/5 and the cost was over $1000 total. The representative told me that it was my problem to resolve with their contractor and also refused to escalate the issue real time and I was told I would receive a call tomorrow.

I used the online claim service as requested. First I kept getting spammed to buy the warranty even after I signed in. Then a day later a man from India calls and I can't understand anything he is saying but I explained it is two issues. Then I get told I need to send in a picture of the garbage disposal to claims. Then another 24 hours passed and I am told that I need to find a plumber, and have them call with what's wrong and the cost. Then claims will determine if it is covered which by the contract I signed and paid for it is covered period with a 45 dollar co pay. Anyways, they said if it is covered to go ahead and pay then send in the bill and they will decide what to pay for? I am on disability and even if I was not, the repairs for the basement alone can run over a 1000 dollars and for anyone to come out is a service call fee.

Customer service is poor. You request a phone call and they continue to just email you. You try calling and you are put in hold for long periods of time and then the person who finally answers, knows nothing and cannot connect you to the person you want. I received an email for Julian to call them at their extension, yet they don't provide it. You call the number and you cannot get a hold of that person and are told they are not working. Who is then sending the mails? What a run around.

This company has been giving me a run around for months. It started in July of 2014 when the AC stop working. They sent a technician out who ^said the system needed replaced. The company ^told me they would not replace it or fix it but offered $125.00 for my trouble. It was $1800.00 for the tech they sent to fix it and they ^told me when the replacement was done with an appeal letter and all receipts and it was possible I would $200.00 towards the new unit. I was laid off at the time and decided to wait until June 2015 to replace the unit. The appeal with all receipts was sent on August 1, 2015 and again I was informed that all I would get is $125.00. I ^threw in the towel, signed the agreement, and faxed it back on 8/19. They claimed they never got it but I had the confirmation.

Our policy coverage was average, at best. The cost was in line with most competitors. The documentation provided regarding our policy was unclear and misleading. Our customer service experience over the phone was rude and unprofessional.

Select Home Warranty has been my home warranty provider for over 3 years and they handle my claims professionally. I have never had a problem reaching them even late at night and my claims have been approved. I would recommend them for your home.

I have placed 3 claims with select since I bought a policy one year ago. Each time they came through and stood by their word. My first claim was garbage disposal that was replaced. The second was a repair of a roof leaking and they gave me roof leak free.

I submitted a claim for a garbage disposal that was not working and was told first that they would allow me $75.00 for a disposal but not pay to have it installed. I called and complained that I am totally disabled and what kind of home warranty company doesn't pay to have the item installed!?! If my A/C went on the fritz am I expected to install a replacement! I called and raised Holy H--L, I was transferred to a "Mr. **" who then offered me $150.00 and promised a check would be mailed to me.

Overall happy with the services and customer support I received through Select Home Warranty. The plan was given to me at the closing of a new property for my family and we have used them numerous times and they are very professional all around.

I am happy with all the service I got when enrolling with Select. I did not have to place a claim but I had lots of special needs to get my policy going. The cs rep I went back and forth with was very patient and helpful. I would recommend them.

Having the ability to place a claim online came in very handy when my tenant needed assistance. The plumber that was sent to the home by Select Home Warranty was very professional and did a very good job of locating and correcting the problem at hand.

Placing a claim and receiving service from Select Home Warranty is very straightforward and easy. They replaced a microwave without any incident but did not pay to have the replacement installed so I gave a 3 star review. If they installed it, it would have been a 5 star.

The oven broiler was down due to defect of control panel. But to remove the control panel the face panel would be damaged. The company told us the face panel is not covered by the warranty while I see no such description in the contract. And they don't think the face panel is "necessary to the functionality of the oven." When you have problem, the company defines what's covered and what's not covered! What a joke!

Having a home warranty plan takes away the problem of finding vendors to service any home issue. Select Home Warranty has good service and good service vendors where I live. My street has 3 or 4 other Select customers with similarly positive sentiment.

After submitting a claim for my water heater, which has stopped heating and was leaking under my house at a very rapid rate, I was asked to send pictures. I complied. After sending pictures, I was told my claim was denied because the home warranty does not cover leaks. Last I checked, pretty much, when a water heater is old and quits, it pretty much leaks. So, I had to pay a plumber to replace the water heater. He couldn't install a gas heater due to new code and had to get an electrician to rewire part of my house to install an electric water heater. This entire process took over 5 days.

When the garbage disposal died, I called Select Home Warranty company. After several days, I called them again, and the customer service said it is not worth to repair the garbage disposal, and asked me to buy new one, and install it. They only pay me $75 for the new unit. But the cheapest unit costs me $84, and I need find the contractor to install it. I argue with them, but the customer service guy said it is in the policy. I don't have choice. I bought the new unit, and hired the contractor to install it.

August 5, 2015, Called for service on oven. They recommended three contractors over a two week period, all of which do not service in Colorado. They couldn't understand this but then told me to call my own contractor, then call them with the contractor's name and they would call the contractor to see if they wanted to give approval, then call me back with a yes or no! Now this sounds like I am doing their job! Anyway, it took almost three weeks before they said I would have to take care of it and sent them a receipt of which they would only pay $200 of a $450 repair. This whole process took over a month. Very poor service and rude employees! Now after five weeks of waiting for reimbursement, I am told it will be coming sometime in the first part of November. I would recommend you find another provider if you are looking for a home service warranty company!

I made a claim with Select over the website. They phoned me right away for more information. They were nice and helpful over the phone. I made an appointment for the same day for a plumber to check my toilet. The plumber came on time and fixed the stoppage.

First of all I cannot believe there are favorable reviews for this company. I have never dealt with a worst organization in 68 years. Unfortunately, I thought I did my homework on this company by looking them up on your site. Bad move. I should have consulted the BBB. Claim process started according to the correct procedure in 3/15. Numerous roadblocks placed in the process with absolutely no communication that was not instituted by myself. It is now 10/27 and still no reimbursement that was promised in Sept, and again in Oct. and now in Nov. These people are crooks!

We will definitely not renew our warranty with SHW. We have had legitimate fixes on multiple occasions and this is how the best case scenario normally goes - wait on hold for 10 minutes just to be transferred to someone who then hangs up on you, finally make the claim and beg customer service to reimburse you, wait 60 days to get reimbursed then you call them to inquire about the holdup and they say they will have the payment out immediately (i.e. they never sent the payment out in the first place).

Buying a home warranty plan was tedious work but I think I made the right decision. I had a plumbing leak in the kitchen and Select Home Warranty sent over a contractor in under 2 hours. I thought that was incredible and he was able to fix the problem in only a few minutes.

On October 20, 2015, both the garbage disposal and gas water heater failed to work. I had a home inspection by a reputable contractor. He wrote an inspection report on both items and said both items needed to be replaced. I have been refused reimbursement by Select Home Warranty because I did not use their contractor who never showed up.

My experience overall with Select Home Warranty has been positive. I have needed them on only 2 occasions but both have been handled smoothly. The technician that came out to my home was on time and clean and that is important to me. I would renew.

I purchased this policy because it appeared to be the most cost-effective and a lot of the others and my current warranty company. Well it turned out that this was the worse mistake of my life. I filed my first claim about 2 months after my policy was purchased only to find out that the item I was approved for was said to not be covered. Second claim was to fix the spring and garage door rod. I called the warranty people and informed them of the problem. They told me they would send me a confirmation of the repair company I was to use. Well I called the repair company to schedule an appointment for repair. The guy comes out on the scheduled day, diagnosed the problem, and said that he had to call it in because that was the policy of SHW. He called and was told that they would need to send it up for approval and it could take a day or so, but collect the trade fee.

We just got done with a Select service call. Select was good and the tech they sent was also good. I would have liked the repair to be done on one trip out by the tech, he did not have the right part on him. He came out the next day to complete. At the end of the day the warranty did service its purpose at a good price.

My review for Select is a full 5 star. They went above the policy terms to make sure my electrical situation was fixed.

Don't pay for it. They won't fix anything and they won't give your money back. They will take weeks of your time to fix your problem and the end they won't... I wish this company slow and painful death. I wish I never heard from them.

I'd like to let everyone know not to trust some of these companies like Select Home Warranty. They're a big headache when it comes to pay a refund. They refused to reimburse my money after I cancelled the service because I wasn't satisfied.

Reaching out to Select Home Warranty has been a fairly easy and smooth transaction. I place an online claim with them and they either email me or call me for more information pertaining to my issue. They have replaced 2 appliances at my home already.

I am a real estate agent in Texas. I have done 5 closing with Select Home Warranty. The price has been good and my customer have been happy. I would have given a 5-star but they don't cover some other states that I work in.

We just finished service from Select to fix a microwave. We had a built-in microwave combo unit. The unit stopped working suddenly last week. We had a Select guy come to fix it. The microwave is now working fine. The service went as expected.

I have been with select home warranty for the last 8 months. Customer service people have been helpful and have covered my claims. The coverage is great for smaller claims which is what I have had. I hope it will be as good if full replacements are necessary.

Select Home Warranty approved and authorized me to use a local contractor to fix my roof leak and asked me to submit the invoice. After the repairs were done I submitted the invoice but they denied the claim and given me denial reason, they did not get authorization for the repair. To give more details, Select Home assigned a roofing contractor to my claim but that contractor refused to come and said he did not service my area and Select Home was aware of it. I called Select Home and mentioned what I was told by their contractor. And, at that time, the representative gave me his approval to use my local contractor and notated the account. When contractor arrived the next day I called Select Home and asked again to make sure they were OK with me using my own contractor and their answer was "Yes go ahead and use your own contractor and submit invoice for reimbursement." They lied to me!

I am happy with Select's service for my dryer. My clothes dryer stopped drying one night. My dryer is only 4 years old so I was surprised it stopped working to begin with. When the guy came to fix it I was so relieved. The whole repair took on 2 days.

I submitted the paperwork that Select Home Warranty (SHW) provided to me on June 23, 2015. On August 24, 2015 SHW required that I complete another set of paperwork, which was resubmitted on August 28, 2015. SHW informed me it would be 30 days before I received my payment. I called in September and was told my payment was scheduled to be issued on 9/21/2015. I never received my payment. I called and was told something happened and my payment would be issued on October 6, 2015. I never received the payment. I called and was told that a new payment would be issued and I would receive an email confirming. I never received the email. I called and was told the payment was reissued on 10/13/2015 and they were not sure why I didn't receive the confirmation. I have yet to receive payment for a claim I submitted on June 23, 2015.