Select Home Warranty Reviews

I live in a remote area of pa where it is hard to find a serviceman to fix things. So I signed up with select home so I don't have to deal with these worries. In my first repair, select was there for me and found a good service tech to fix my washer.

I have a claim reported to Select Home Warranty for a garbage disposal. All was handled fine. Select replaced the garbage disposal with a new one since mine was not worth repairing. I believe this was a good deal.

My AC broke. I did what they asked and been in review for 10 days. They asked for records on AC which I don't have and because I don't have any, they wont fix my ac. I have been on hold for 30 mins then get John who says "since you did not send in records we are not paying for this." WHAT!!! If I don't have any, how can I send them in. DON'T GO USE THIS COMPANY. I am done with them. I wont use them anymore. I would say run don't walk and if you live in the SOUTH, RUN. 48 hour after they get your pics, oh yes you must sent in pics or they wont do the work, so after they get them and it is in review they will go from there. I was told today it was in review, then I get a manager and he said no it is not in review and they wont pay for it. STAY AWAY. I have been put on hold and told 48 hours since last week. I will yell it from the top of the mountains to stay away from this company.

Select was asked to send a repairman for a washing Machine. The repairman showed up several days. Almost 2 weeks later Select stated that the part was still under warranty therefore they would not cover the part. However the washer was long out of warranty. After several phone calls and promises that a manager would call they stated that they would refund a portion of the repair because the unit was too old to fix. They said they would pay approximately $125.00 for the part and 43.89 for another broken part. I decided to replace the unit for $505.00. They sent a refund and release agreement that indicated it would be repaid in 10 days on 8/21. I forwarded the signed documents and proof of purchase on 8/22. It is now 9/15. No check from Select yet! More emails saying to send the same Documents.

I purchased a home on 7/18/14. After my 4th call, I was told I did not have coverage on the dishwasher. My question, “Why was I not told this the first, second or even the third time I had called that I was not covered.” They do not back their warranty.

DOUBLE SPEAK ALL THE WAY...... They love to get your business. "Oh, we will have no problem replacing your home Air Conditioner"......Guess what? Previous work orders (from a license contractor) voids the coverage. Other issues that had I read the policy are not covered. Oh, the best line "Well it's a very old unit and is rusted." YES!!! It's an AC that sat on the roof for 30 years. So, yes my fault I should have read every line. They don't followup and let you know AND now, the coverage no longer exist in my area!!! Really?

Good work Select Home Warranty. They saved me from having to take cold showers. I reported a broken water heater a few days ago. Select was great and fixed my water heater.

I would rate select home warranty a full 5 stars for my positive experience. I have zero complaints as they have honored the terms of our agreement. When the dishwasher in my home stopped functioning they fixed it.

I purchased a 2 year policy for $1260.00 ($52.50 a month) and paid in full. After 5 months of poor service, not returning calls, emails, etc I decided to cancel the policy. I was told that I would receive an email within 48 hours with the details of the refund. The email I received only stated that my policy was cancelled and would receive a refund within 30 days. There was no breakdown of the charges. I called again a week later and was told that I would receive an email within 48 hours with the details of the refund. The second email I received again only stated that my policy was cancelled and would receive a refund within 30 days.

I signed up with Select in April, paying the full year cost upfront. In Sept. my oven went out and I called Select to have someone come to fix the problem. The customer service rep I spoke with seemed very helpful, and assured me he would find someone to come and repair the oven ASAP. Shortly after, I received an email that it had been assigned to a repair company. When I did not hear from them after the 48 hours noted, I was told I would need to wait an additional day as it was a holiday weekend. Understandable, I tried calling the repair company several times the next day, with no answer.

My experience with select is a very smooth one. I have called up their firm a number of times and always get the help I need. It is not easy to find a company that will service you properly but I think I have found one.

Hi. I want to give select home warranty a good review. Select home fixed my home in proper fashion. There was a situation where my air wasn't coming out cold enough. Select sent the air guy over and he fixed some electrical issues with the system.

The company review I give Select Home Warranty is a full positive one. They are responsive and reliable. The technician that they sent out was on time and respectful.

My garbage disposal was out of order. I called customer service, within 30 minutes plumbing company contacted us and they replace new system.

Select just repaired my pool pump and now it is working just fine. My pool pump stopped working a few days ago. I called up Select Home and they called on their pool guy to come over. When the pool guy came, he found the problem and had it fixed. My family is very happy with the outcome as we can get the last few weeks of the summer in.

Submitted a claim on my pool pump and was denied (but they still wanted to give me $100). Salt water pump had some corrosion on it and the contract has a statement that if anything has corrosion, they will not cover it. So I cancelled the policy and I was told by the sales rep it would take up to 30 days due to credit card refunds. The lease clearly states that they would refund prorated portion of my fees. I paid $1199 for 3-year policy and I had the policy cover me for 188 days. They should have refunded $936.96 but wouldn't/didn't - they ignored me until I contacted the BBB. Then and only then they refunded $515 and told the BBB they had already refunded the policy (they refunded it on day 34, I contacted BBB on day 31).

I am writing a good review for the repair of my dryer with select home warranty. They have repaired it back to working order. I have no complaints. I would recommend select to others looking for a warranty.

My claim was handled fine with Select Home Warranty. I live in New Mexico and it is difficult to find a home warranty company out here. Select agreed to take me on, they said they have lots of service techs in the area. They have been true to the word and have been great.

I live in Canada and I have my two properties insured with select. I just had them repair a pool pump at my Arizona location. Everything was handled with select and my tenant. I did not even have to get involved. That is why I bought a home warranty and select did it right.

I had called Select Home Warranty on a Tuesday morning at 9:30 am. A kind rep called me back 15 minutes later to confirm the claim and inform me that a repair technician would be contacting me to set an appointment. Later that day I made the appointment. The dishwasher I called about was repaired on the spot. All I have to pay was the deductible fee.

I am beyond angry right now. On May 11, I submitted a claim for my stove, because the oven was not heating to the proper temperatures. May 19 was the first visit from the repair person. When he left, he said he would order the part and be back in 5-7 days. Four weeks later, having heard nothing from anyone, I called the Repair Co., who put me on hold for more than 45 minutes before they disconnected the call.

My experience was perfect in fixing my water heater. The water heater in my basement was not heating up and it is fairly new. Select sent out a licensed plumber to fix the water heater. The job was completed on time and accurate.

I got superb service from Select Home Warranty with my Air conditioning problem. I had an ac blowout last weekend, I called the select phone number over the weekend. They sent out the tech over the weekend and fixed the motor. I did not expect to get that kind of good service over the weekend. I am very satisfied.

Horrible customer service... I called and did bought the policy because of the pushy salesperson, but soon realized that they are not the right one as when I call the claim number, they put me on hold for 15 mins and they have a long list about why the item is not cover... And when I called back to cancel my policy, the salesperson first argued with me why I went ahead and got the policy if I wanted to cancel it and banged the phone down...

Great job done by the Select plumber. When the plumber came down, he had to stay overtime to repair the leak in my wall. Select did not charge me the extra amount. Very good business.

I bought a home warranty with this company and when I called to make the last payment that did not go through (I had to cancel my debit card due to fraud) they said I canceled my policy. This was the farthest from the truth I never requested that. I then told them I was not going to accept a partial refund but wanted my full 375.00 I paid up to this point. After some time they agreed, however it has been 3 weeks and I haven't seen a penny. Whatever you do don't buy anything from this company - they are total con men!!!

I am pleasantly surprised with the outcome of my claims with the home warranty policy. I had to place 2 claims at one time, one for my microwave and the second for a ceiling fan. Both appliances were replaced with new ones.

I chose them mainly because of the deductibles, it was lower than most, and I didn't see bad ratings on Select Home Warranty. Submitting claims to them was very quick and the ones that came out here did a very good job. I have no complaints. It was very quick and very efficient. Their technicians were very professional and real nice and did a good job. Everybody I talked with at Select explained everything in detail.

My experience with select has been a pleasant one. I got this plan when i bought my home. Never thought I would use it. I had a plumbing stoppage so I called them. The plumber came over and fixed the stoppage. Plumbing system working even better than it was before.

My experience with Select Home Warranty has been fine. I've been pleased with everyone that had come out to do any repairs and anything. It's been very good. The only negative is that sometimes it takes a little longer when I feel that it's more of an emergency situation, but overall I'm very pleased. I would recommend them.

Placed a claim last Tues morning for an ac problem. The ac was blowing but the air was coming out warm. A Select ac technician came to my home after calling Select to inform them about the problem. The tech looked at the unit and said it needed a part that he had in his truck. He called Select and it was approved.

I decided to get Select Home Warranty for coverage on our house in case anything happens. I found them on the Internet, and I liked their price. My experience when I submitted a claim was good. It was easy. The claims representative was helpful. And the technician was good. We really liked the company that helped us.

Just completed a pool repair with Select Home Warranty. Called them at 9:30 am to report the problem. A pool tech called me at 11:45 to set an appointment. By 2:30 the guy came out and repaired my pool heater. Perfect job.

I have the Platinum plan with Select Home Warranty. I submitted a claim for a primary air conditioning unit and it went well. They were quick at getting somebody called for me. The technicians were very knowledgeable and told me what they suspected prior to diagnosing and what's expected, and told me things that I could do to clean up and maintenance for prevention. It was enjoyable, really courteous and really easy to get a technician right away.

Great deal. I paid 500 for a policy from Select Home 8 months ago. They have already done 3 repairs and all have gone well. Money well spent!

Warning warning, Scam. I've had Select Home Warranty for 6 months now. I have it on three separate properties, 2 rentals as well as my primary property. They offered me what I thought was a good deal 2 Free months and a reduced rate of $45 if I had any problems in my home. And what they don't tell you is you have to have the policy in effect for 4 months before the full policy kicks in and after that they will not fix your appliances. If it's too costly they will only give you part of the parts. I had a refrigerator only 2 and a half years old go bad and they're only offering me to fix part of it and not the whole thing.

Select has been a pleasure to work with. I phoned them with some electrical issues in my kitchen. Some of my lights would not turn on. The repair was taken care of and Select even followed up with me to make sure everything went smooth.

Experience with Select Home Warranty went pretty well. The technicians were good. But when I talked to the people that issued the insurance policy, I talked to several people 3 or 4 times, and one person told me since there were two things wrong, we had a washer and a refrigerator that went bad at the same time, there would be just one service call charge. But when I talked to the local people doing the repairs, they said they were told by the insurance policy issuer that they could charge two for that.

Purchased the 2-year plan, EVERYTHING was going to be covered. Whenever I made a claim, they paid partially, they always requested "service records" on anything I made a claim for. I paid $1799 in October 2013 for 2 years. The first claim I made, I got $150 payment, next claim $250, after that, it was such a hassle that I decided in April to cancel my membership. They never replied and said they would work it out. I sent them the requested pictures, service records, etc. for an air conditioner repair and never received a dime.

I recently bought a policy from Select for my aging mother. Two months into the plan my mom had a plumbing leak in the bathroom. I called Select to see when they can fix it. Select sent their plumber to the home and sealed up the leak.

I have my home guaranteed with Select for 8 months now. They really are a great organization. I have made two claims and both times, the claims were dispatched right away and the claims process was very organized.

Select came out to my home last weekend to fix a plumbing leak. The plumber found the leak pretty fast and the work was clean. Select did a great job.

I purchased the Silver plan and I have submitted a couple of claims to Select Home Warranty - one for our main home and one for our second home. The first one went pretty good as far as getting somebody out and the problem taken care of. They had assigned the second one to two different contractors for plumbing and I had problems with both setting up an appointment time to come out the house. It took the third time in order to complete that claim. You can only submit a claim if you call them or you can email them and have them call you back. It would be an improvement if it could be done online.

During the 4th of July holiday I had a bad gas leak in my home. Could not get in contact with anyone but was on hold. Because I am disabled I had to go on and get leak repaired, gas company had to shut off gas to house. After the holiday finally got in contact with customer service and they said they would reimburse me to submit my bill. After three weeks of phone calls finally someone calls back after I say I will report to the BBB about the service. The customer service person was very rude. Every time I tried to speak he disconnected the call. He did this four times using the excuse that something was wrong with the phone.

I looked online for warranty companies. We heard from a couple of them, and we ended up going with Select Home Warranty. We purchased the best plan that they had, which covers everything. They were okay. Our only problem was we’ve had a couple of incidents with Select Home Warranty where we had to pay more money out of pocket than we thought we should have. Usually, when you sit down with somebody about warranties, they’ll explain it to you. But in this particular case, it was done online and everything was faxed over, so it wasn’t really explained to us. We didn’t even go over all that.

I bought Select Home Warranty policy # ** on October 17, 2013 and filed my first claim to have a Dishwasher door fixed on July 8, 2014. At the time of filing the claim I been told that a contractor/mechanic will contact us with the 48 hours but we did not heard back from anyone for next 8 days. Within those 8 days I contacted the Warranty company at least 3 times but each time someone said the same thing that a mechanic will contact us soon. After 10 days of filing the claim a Mechanic called us and scheduled time to come over and look at the Dishwasher on Friday July 25, 2014. Mechanic came over, looked at the Dishwasher and said that it needs a small spring replaced but he needs to contact the Select Home Warranty to get the authorization. No work was done but he charged us $45 our deductible and left.

A/C compressor went out, they wanted to give me 100$ without any records. It has been maintained, clearly doesn't state that in the contract. Says compressor is covered anyway. I had it serviced in the past, sent him receipts. 2 days later they want pict of unit. Now the contractor sent it in 3 days prior. Now they are on day 7 and they want to see method of payment on service that was done year ago so I found the ck. They are all about collecting the money for the policy but when it comes to paying out, they look for every excuse in the book.

Hey, I am a new customer to select and here is how my first claim went. Very happy the plumber came within 6 hours of placing the claim. After 30 minutes of looking around he fixed my leaking toilet and all is great.

Select really did a good job with my spa. The spa stopped heating and the spa needed some parts, not sure what kind but the repair was taken care of in full.

We purchased a two-yr policy for our daughter's new home purchase since she was a single mom and disabled veteran. Two months into the contract, the oven quit working. We called for service and a couple of no shows or calls. Finally when the service tech arrived, was told it could take two months to get the part. Finally it came, it was the wrong part. Then we were told by the company (Select) the part was no longer made. The elect. range was discontinued, although the same exact model was still on the showroom floor as Sears. We asked for a refund on the policy. They said we would get in 30 days. More than 60 days later we received a refund of less than one year. They refuse to answer emails or return calls. They want THEIR money upfront, but after that, you are on your own. Stay away from this bogus company. Where is the customer service? Where is duty to follow up a call?

I have had Select for two years. I just renewed my policy because Select does a great job on my home. They have repaired a plumbing issue, an electrical issue and a dishwasher. All jobs done perfect.

Select Home Warranty was very comparable to the initial one that we had so we purchased the one year Platinum plan. We usually submit our claims online and the only problem we had is some of their contractors were not up to date, but other than that it worked out just fine. The technician who came to service our appliance was fine and the quality of work was also fine.

A Select Dervice tech just left my house and he was great. My dryer was not drying, he came with the part needed and had it fixed in under 1 hr.

I had a home warranty through American Home Warranty for the last year on my home and because of the expenses I had to find a warranty that was more affordable. Let me be clear, the American was exceptional in their service. I called a Select Home warranty rep and his pitch was awesome about the company. A month later I called to have my AC unit looked at and a part on the AC unit was bad ($150) part. In order to change the part the repairman will need to recharge the system with new freon. Even though he must recharge the system that is not covered and I have the PLATINUM plan. This seems very sneaky and unprofessional of something not spelled out when they are selling this policy. American Home would have never done that and covered everything to repair the defective part, especially if it was directly affected by the bad part.

I am a satisfied Select customer. The plan I bought a few months ago was well worth the money. They have replaced two of my appliances in 8 months time.

I have had a bunch of problems before with the houses and had gotten a referral from a friend of mine for home warranty. I went to look at some pricing and ended up finding Select Home Warranty. I had them check a sump pump out that I had an issue with and ended up not having to submit the claim for it, so that was good. Select gave me some relief because I didn't have to worry about it.

Very happy with Select Home Warranty. I had a roof leak and luckily I bought the rook leak option with my policy. The roofer did a great job with the repair.

Very happy with the coverage Select has provided. The leak in my bathroom was fixed and the problem has not recurred. Very good service.

I got my home warrant plan when I purchased my home. The previous owner bought it. I did not even know what a home warranty is but it saved me $550 when my dishwasher stopped working. Thanks Select!

Recently is bought my second policy from Select Home Warranty. They have provided excellent service on 3 different claims for my home. They even call up after the claim was finished to make sure everything went smooth.

Very please with my last ac repair. My ac started acting up and the air was not coming out cold. The ac needed a new part and was approved in full by Select.

I called Select with a water heater issue. My water heater just stopped heating up the water. I have 3 kids in the house and needed emergency service. My water heater was fixed within 12 hours of calling Select.

I recently signed up with Select Home Warranty for my home appliances. I had my first experience with dealing with the claims dept last week. I was pleasantly surprised with the speed of the service. I don't usually write reviews but Select deserves some good feedback.

I am a happy customer of Select Home Warranty. I signed up 2 properties with them a couple months ago and so far they have handles my claims with no problems. I am happy I switched to them. I got a better rate and better service.

I just got finished with a pool issue with my home warranty. The pool guy that came down fixed my heating issue. My kids were happy to have the heater finally fixed.

I live in Nevada and the temp is over 100 degrees. I called Select Home to file a claim on my ac. They responded right away to my emergency situation. The Ac tech was great and fixed my problem.

I had one called American Family for years and I felt I was treated poorly. I compared all home warranty providers and went with Select. Submitting my claim was fine. There was no problem. I liked the technician. He told me he had to get a part and it would be next week. Then he came down and called me and it was fine. He did a good job. The experience was very good. Everything went as advertised. I was satisfied.

I just finished with a positive experience with Select Home Warranty. I had a jammed up garbage disposal. I called Select to set the appointment. The same day they had someone in my home to repair the garbage disposal.

I have a Select policy for my home appliances. My dishwasher started to leak so I phoned Select. The plumber came out and my dishwasher needed a new pump. Select gave me the option to use the money for a new one or make the repair. I chose to repair. The entire experience was good.

Hello, I want to applaud Select Home Warranty for getting my ac to work in less than one day. It was over 100 degrees in Arizona and Select responded quickly. I am happy with the service they provided.

I contacted Select Home Warranty after having the policy in effect for about 3 months. The AC unit was not running, it was over 90 degrees in the home. We waited until the THIRD day and their contractor called and said they were 'not going to be able to make it over that day'. I contacted Select Home Warranty representative and was told that if we wanted to contact a service contractor in the area that they would reimburse us for the amount of the bill, less the $45 that we had to pay for the service fee. We contacted a reputable HVAC technician in the area and he was able to rearrange his schedule to be at the home the following morning (4th day). He drove to the location, 30 miles from his business address, was at the home for over 2 hours, identified the problem as a bad capacitor. He replaced the capacitor, which had most likely been struck by the lighting and storms going through the NC area the prior week and the unit was up and running. Our family that is in the home has an infant that was struggling with asthma and the heat was making her condition worse.

I purchased a two-year home warranty one year ago. I didn't file any claims until 11 days ago. My refrigerator stopped cooling, so I called and filed a claim. The representative that took my claim said someone would get back to me that day or the next day. Three days later still had not heard from anyone. So, I called back. The rep said they couldn't find any contractor in my area to service my refrigerator and that I had to hire my own contractor and pay the $80.00 service call as opposed to the $45 service call that I would pay if SHW found a contractor. So, I called Sears and they arrived the next day.

I am so happy I chose Select Home Warranty to insure my homes. I am very happy with their quick turn around time and hassle free service. All I had to pay when the contractor came to my home was 45.00 and they took care of the rest.

We bought a home warranty since all major appliances in our home were at the end of their projected lifespan. Our hot water heater was making a racket and died a few short months after we moved in. We called Select and they had a local plumber out to look at it within a few days. I had to pay the copay of $45. The plumber said our system was old and it "died" and needed replaced. It sure sounded like it was dying, so I believe their diagnosis. The plumber was getting upset with me because he couldn't get in touch with Select Home Warranty. My husband tried too. They were on hold for over an HOUR. Of course the plumber hung up well before the hour mark. He has to make a living.

Great experience with all my claims that have been issues. I just had my dishwasher replaced and it was a very quick process. The contractor that came to my house was easy to work with and came on time.

In April, we signed up for the Home warranty policy. We were to pay a $45 co-pay. On June 20th our heat pump would not cool so we called for service. It took almost a week before we had someone come to look at it. The technician said it was a fan motor and he would order a replacement. We are still waiting and the owner has made us submit our proof of normal maintenance which we have sent to him three times. Then he has the nerve to call and say he would pay $125 toward this bill. This is not what our contract says. We pay a $45 co-pay and the company pays the repair bill.

Signed up about 3 months ago with a very nice sales rep. I filed a claim for my dishwasher recently and it was handled right away. No complaints, very good service.

Very happy with their service so far. Each claim has been dealt with to my satisfaction. I paid a reasonable price of $400.00 for my platinum plan with a $45.00 co-pay. Keep up the good work!

Just filed my 3rd claim in the past 9 months that i have been with them as a first time customer. Each time was a near perfect experience. All i had to pay was my co-pay and they took care of the rest. I will renew my policy with them in 3 months with no worries that they will cover me for all my issues in my home.

We purchased a 2-year policy in good faith. We read through the terms and conditions (when they sent it - after they had their money) and didn't see any issues we felt we needed to be concerned with. Six weeks into the policy our motor for the a/c (in the central system) started making a terrible racket and smelling like something was burning (June 21, 2014). We followed the rules and shut it off to keep from causing further damage. We called Select's claims department and filed a claim. We were asked how old our home was (no bearing on the age of the unit at all), then asked if it was completely broke down. We said it was not and the representative said they would not cover it if it still worked. We said we could turn it back on and take a chance of burning our house down. He said that he would submit a claim but that they wouldn't be able to contact anyone until the following Monday.

In FL- we have been without AC since June 13. We are withholding further rating until SHW has time to respond to our last two emails regarding honoring their Contract and repairing our AC. Dissatisfied now, happy to rate this company the maximum approval when problem is resolved.

This company first off refused to cover any repair I've called in. The one they offered to reimburse me on was they offered $150 to replace my dishwasher. Months later, not only have they not reimbursed me anything, they refuse to answer my calls/emails. Further, I renewed this in full via credit card a couple of months ago and they continue to charge me monthly for their "policy." I have this coverage on 2 houses, and I feel completely conned and ripped off by this fraudulent company.

I just had my first experience with Select. They were very quick to respond to my claim and sending someone to my home was a snap. I would recommend using them for all your home warranty needs, if you are looking for a great company with quick service.

Just had a wonderful experience with SELECT. I filed a claim for my AC so they sent someone down to my home right away to fix the issue. I am very happy with their service.

I purchased a Select home warranty plan and my a/c went out on Saturday June 21st at 5:15 p.m. I was told that because I have a six week old infant that I would receive emergency service. I called to check the status of my claim on Sunday morning at 9 a.m. as I had still not received any communication as to who would be out to service my home. I was then advised by a representative that it was probably my freon and that was not covered, and then he told me that it could take up to 24 hours to receive a service call.

I signed up with this company over 15 months ago. In the first year never did I requested service for any of my appliances under their warranty. I renewed my contract with them in May. I have to place a service call with them early June due to a leak in my pool pump. I called and they gave me my claim number and I received an e-mail with an acknowledgement that their preferred provider would call me to set-up an appointment. Over 3 days went by no one called so I called their preferred provider L.A. Pools. When I asked when they were coming out they had no clue who Select Home Warranty was - no, that they were a provider to the company.

I spoke with Adam when I signed up like the other reviewers said they did too. I have had the service for about 8 months, filed my first claim the other day on a garage door opener problem. They sent a tech, right away he fixed the issue and I am very satisfied. Keep up the good work SELECT!! !

I purchased SHW because they seemed nice and let's be honest, they are one of the lowest priced warranty companies out there, but you get what you pay for!!! Actually I donated my premium to them, as they haven't covered any of my 3 claims since I've had them for 1 year. BE SURE TO READ THE NOT COVERED COMPONENTS of your contract before signing and giving them money. They find a way to NOT cover anything. Even if it's not listed in the not covered components, they will find a way to not pay. Most recent incident, today...... I have a faulty sensor on my garage door opener. They indicate it's not covered. Really?!?!? I read the contract and it should be, but true to form - they aren't covering it. I even had one of their technicians tell me when my claim was denied, "Let's face it. You chose the cheapest warranty company out there and they just don't cover claims".

Awesome Service. I just filed a claim for the 3rd time this year. Each and every claim was covered professionally and quickly just as promised. All I had to do was pay my $45.00 co-pay and they took care of the rest. I am very comfortable having my home insured with SELECT.

Excellent Service and quick dispatch time. Very friendly reps who answer the phones 24-7 for any problem that you might have. I have already recommended Select to all my friends and family in my area and they are completely satisfied as well. Keep up the good work!!

I have insurance with this company for last year. My AC broke down last month and I filed a claim. But after review by the great claim department specialist, my claim was denied that my AC was rusty and not maintenance properly even after I produced the evidence of maintenance. No response for my queries and also not attending the phone calls too. Put us on hold for an hour. If you need to donate some money, please select his company. You will not get any service or any response even in phone.

I have had their service for about 3 months, and I just called for my first claim on my AC unit. They sent a contractor to my home within a couple of hours and I had my issue fixed right away. I just had to pay my deductible of $45.00 and the rest was covered. I spoke with ADAM EXT 42 when I bought my policy. If you want a good price from an honest guy, call him!!

I have ad nothing but positive things to say about select. I bought a policy on my home for my aging appliances and they have done a great job. I needed them on 3 different occasions and each time it was no hassle.

I bought my second year and just after that, my stove broke. I made a claim, they sent someone out to look and then I heard nothing for three weeks. They did not let me know what was going on. I finally called and they stated that they would not pay more that a quarter of the price needed for the repair because it was in the first three months of the second year of service. I get spammed by them constantly and then when I need them, they are nowhere to be found. They have no customer service. It is difficult to talk to someone that can do anything and it is impossible to get them to pay anything.

I have three of my houses under Select Warranty, and it seems like kind of a hit-or-miss, depending on who gets called as far as taking the call for a claim or a service that needs to be done. Sometimes I get somebody who's very easy to work with or somebody who's not. When I put in claims, it seems like there's a lot of information that's asked for to be able to qualify for a claim when it's not really specified in the contract. So I haven't really been too happy with the service. Unfortunately, I have paid through I think a couple of years on all three homes. Had I known it was going to be like that, I would have gone with another. Actually I did some research on the internet and it seemed like there were some good reviews, but obviously it doesn't reflect my experience so far.

I just signed up for a select policy and the sales reps were very helpful. They allowed me to start my policy early. I spoke to a sales rep named Adam and he was extremely polite.

I had A/C problems and called SHW first. They sent a service contractor 5 days later. The service contractor said that the outside unit was bad and had to be replaced. After over 2 weeks of battling with SHW people, I said forget it. They indicated I didn't have any records on that unit and could only pay $200... maybe. I informed them that this unit never has had any problem since installed and SHW said it had to have records.... OF WHAT???!! The contract is written directly in their favor, not the consumer. After talking with them several times, I have come to the conclusion that this company is staffed by about 3 to 4 people that rotate excuses each day. Stay clear of Select Home Warranty!!! Read their contract carefully and you will see what I mean. Oh, did I mention that if you did have records, they said they wouldn't pay anything.

Let me first point out that even this website contains false information. They are not BBB accredited and their current rating is C- NOT B+. Go to the BBB website before believing any other site's claims. Air conditioner unit is malfunctioning. Similar issued occurred last year and service was provided by Select Home Warranty.

I learned about Select Home Warranty through a Google search I made after my previous company suddenly dropped me without notice. I chose them based off of the reviews and what they were quoting. I got a five-year platinum or whatever the highest was with an additional 2 air conditioning units, additional heater, and additional pool and spa.

I just got finished with a service call from a select home warranty repair. The process was easy and my dishwasher is now working again. I was referred to Select from my neighbor who also had a good experience with this company.

I have used Select Home Warrant once. I had found them through online search. I have the residential plan that includes everything and a $50 deductible. It was pretty quick and nice submitting the claim. I had no problem. The first guy that received my claim told me that I was supposed to get a call from someone that's supposed to come to fix and I never received this call. So after a few days, I just called myself some company that they referred me to. This company said they never received anything from Select Home Warranty.

Select Home Warranty was given to us from the previous owner when we bought our house. The claims representative and the technicians were all very good. Overall, it was good and easy when we submit a claim but it just took a long time for things to get done. I had to wait at least two or three weeks before the repair was done, which is a little bit unnerving sometimes. I would really appreciate it if things get done faster because we have a lot of inconvenience when things broke down for a long, long time. It got my wife frustrated and so I had to bear all the brunt anywhere else. But other than that it's okay. So far, there were no issues with the quality of their work. Everything else worked out to be pretty good.

Select home warranty repaired my ac in a timely manner. I called them on a Thursday when my ac broke down. They fixed it the next day. All went well.

Submitting the claim was okay but it took quite a while for them to get a service provider to me. Also, the technician that came was pretty skeptical of the company and had worked with them before. He was frustrated because instead of being able to order the parts for a dishwasher himself and just getting it done, they insisted on ordering it and shipping it to my house. Then I had to call the technician and let him know that the parts arrived and then he was another week out so it wasn't a simple process.

Select was flawless with my pool issue. They sent out a very professional pool service guy. I am very happy with the service that I got from Select and from the pool guy they sent out.

My experience with Select Home Warranty has been fine. I was just getting a quote from Select then the guys sent me a policy to sign, sent it back, that was about it. Up until this point, I haven't had to go into the claims process. Like any insurance, I could recommend them for what I've experienced but obviously it's when you really have to make a claim that things get interesting.

DO NOT GIVE THIS COMPANY YOUR BUSINESS!!!!!! They do not honor their contracts nor they have respect for their customers. We did a claim for our dryer. We paid the guy $45.00 to look at it And never heard from Select Home Warranty. We called them and we were on hold forever and still didn't get it resolve. We just took the loss. Our air condition wasn't working so we filed a claim about this. The first thing the c/s said, "If it's a Freon leak, we don't cover that. Do you still want someone to come out?" Well, what do you know? They came out and for some strange reason, it was a Freon leak!!! Another 45.00 dollars gone down the drain. Not to mention nothing got fixed. I wouldn't recommend this company to anyone!!!!!!!

I was a customer of American Home Warranty. It got a little expensive so I switched last summer to Select Home Warranty. I knew it was a mistake at the time I did it! I fired Select Home Warranty last month. I have waited a month to allow my emotions to calm down. They have. However, I would warn anyone of buyer beware with this company. Have your lawyer read the fine print. If you don't have a lawyer do not do business with this company is my advice.

I found Select Home Warranty on the internet. I sent in some requests and they responded. And after I talked to them, I liked them best. The only thing I don't like is I have not received anything in the mail from them. I would like to have some policy or something in a hard form other than just the email. But my experience with them went fine. I've referred them to someone.

I called multiple companies and in the end I just ended up choosing Select for my home warranty. It's not a well-known company but it's a good one. I had hesitations initially just because I've never heard of them and I was a little skeptical. The bigger name ones are the ones you're told to use, and I found Select on my own. But I'm very happy. You can tell it's a smaller scale operation so that's good. We ended up with a three-year contract. Submitting a claim with them is good. I could always get hold of someone and it usually gets the attention it needs regardless of which way it happens. They've executed all different ways of processing a claim. I'm happy I went with them.

I was looking online for another company to replace the one that I had and Select Home Warranty had a lower rate and it was a lower call charge. I got the plan that covers the most things and then I added on the pool to it. Usually my husband calls and submits the claim, but within a day or two they have somebody out here for us and everything gets resolved really quickly. He just calls in or does it online. I actually just renewed my policy for another three years. I've been very happy with it and I would look forward to using it again when my policy expires.

I was looking for warranties and found Select Home Warranty online. I have the $33 a month plan and had a good experience submitting a claim. I needed the work done and they followed through on it. Although it was a Sunday, they called me back. I had a heating problem and they had somebody out as soon as possible. I'm satisfied.

So far the experience with Select Home Warranty has been good. They are always courteous and knowledgeable and I feel good interacting with the representatives.

Select Home Warranty didn't impress me on my first claim. I only used them once and it took longer than I thought it should've. Submitting a claim was okay and there wasn't a problem in interacting with their reps. But I wouldn't recommend them to a friend. For me to have had them to almost a year, they didn't impress me at all.

Overall the service from Select Home Warranty was good. The representatives were courteous. When I submitted the claim, at first they wouldn't approve it given this was a check on my dishwasher. The problem, as I told the representative, was that I'm not a maintenance man. It took me a longer time to actually get an authorization to have someone come out and look at my stuff what I'm paying here, total cost upfront. Other than that, everything was great.

I hired Select Home Warranty to take care of my rental property. My tenant called last week with a plumbing problem. Select sent their plumber and fixed the stoppage. I am glad I have this policy because I live nowhere near the property.

I am very please with select home warranty for the fixing on my cooktop. I could not light my burner the other day and they fixed it with no problem. The service man they sent was very helpful.

I purchased a home warranty from Select Home Warranty on 3/11/14. After everything was said and done, the representative that sold me the warranty over the phone told me that everything was complete and that everything listed on my warranty was now covered, 3/30/14. 19 days later, one of my heating elements burned out in my oven. I called Select Home Warranty to report it the same day it happened. It took them 27 minutes to answer the phone and then after taking my information, I was told that a supervisor would be getting back in touch with me. That never happened. I called them back the next day and was told that they would not be able to repair my oven because in the contract, it states warranty coverage will begin 30 days after receipt of all outstanding payments (They Got My Money on 3/11/14). This is my third home warranty company that I have used and the first one to have this sort of restriction in their contract so they got me. Would have been nice of their representative to mention that little tidbit of very important information. Long story short, they will leave information out when trying to sell you their product. Read your contract first. I should have read the contract closer but they were misleading by telling me that everything was a go and that all was covered.

My dishwasher needed a new pump. I called select and they gave me the name someone in my area to call. The man came out in a timely manner and fixed the pump. I have to pay $60 out of pocket.

We had a fine experience with Select Home Warranty.

I am most please with the service Select has given me. They have been very pleasant to deal with and they have sent very nice repairmen to my home.

I have never been this unsatisfied with a company before and this is the first time I have ever felt the need to let people know that they make their company sound so good until you have issues go wrong. When we spoke to Adam ** the first time he was very polite while trying to sell us and informing us everything was covered from appliances to heating and air. When we had an issue Adam was EXTREMELY rude. The first time we needed to use our warranty, our hot water tank burst, they sent a repairman right out. When he got here, they wouldn't take his word for it and wanted pictures to review the claim. We never heard back from them and had to replace the hot water tank ourselves.

Everything’s been fine with Select. The only problem that I can see is the fact that no one can do anything until they get an okay from Select Home Warranty. The contractor could not do what he needed to do until he'd gotten the okay from Select Home Warranty so that kinda tied us up a little bit but not much.

I have a warranty with select for my home appliances. We bought the warranty when we moved in. I had to use them for the first time recently and I was pleasantly surprised. My repair was handled quickly and responsibly. I have since recommended them to my family.

It was easy to process a claim at Select Home Warranty except for... they assigned it to a contractor who never did call me or get a hold of me but I called back after three days or whatever that I was supposed to wait and they sent somebody else out. They showed up the next day so it was really seamless. Everybody at Select was great. Having Select saved me some money and it were could’ve saved me more in the long run but it was just the nature of the problem, it didn't require it. They were great. Good service.

The experience I have had so far with select has been a very good one. They have replaced my dishwasher without any issue.

I've only had one experience with Select Home Warranty and it was excellent. They were very responsive and they got out here and replaced what needed to be replaced. I would recommend them.

I signed up for the Select Home Warranty program back in December. Since then they have fixed 2 of my appliances. Both men they sent out were professional.

When I bought my home it already had a warranty from select home. I moved in and 2 months later my oven would not turn on. Select sent the guy out and he replaced one part. The oven worked right away and still works fine.

I called select with a ceiling fan issue a few days ago. They took the information over the phone and decided it was not worth it to repair. Select told me to pick out a new fan and they will pay for it. My new fan looks great and I am waiting for my check from select.

I'm single and my handymen were not working out. I looked up on the internet, called a couple of companies, and of the few I had called, Select Home Warranty had good answers to my questions. I've been a member since August and it's been pretty good. I've only had to file one claim. It's not outstanding, but okay. It's been professional and succinct.

I'm happy with Select Home Warranty. They're great. They have been very helpful and fair and I would highly recommend them. I've had other warranty companies and I didn't have a very good experience.

I've had home warranty in the past and I just thought it'd be easier to do something that way than have a really big repair bill if something were to happen. I had American Home Shield in the past and it was less expensive as far as the premium, so I chose it over the others. They did respond when I called in for a service. Sometimes you feel like you need someone out immediately. It was a couple of days before someone was able to come out. I don't know if I'm real happy with that particular way. Now, that may just be part of it.

I had this policy about 11 months when our washer failed. Select sent a repair co. out and the estimate to repair was more than to replace. I called the claims dept and was told by Sam to go out and purchase a new washer. I told him I was uncomfortable doing that without a dollar amount or a purchase order or something that would give me some idea of the reimbursement amount. He said just go buy another one and send in the receipt. I was impressed, I should have known better. Since we had a Whirlpool Duet front loading unit that is what we bought. In this company's advertising they describe situations where an appliance could cost a loss of anywhere from $500 to $1300. The impression is that they will step in and prevent the loss. What they don't tell you is that there is a $500.00 cap in the back of the policy.

I have one experience where I had to call Select Home Warranty for a service repair person in. It was a problem with my dryer. Everything was okay. I was happy that they were here within the next day. I don't know if that's how it's going to always be. With something air conditioning in the middle of summer, I don't know if they'd be so quick to respond. And the same with the heating in the winter.

I would rate my experience with Select a full 5 stars. They have been very helpful with the garbage disposal issue in my home. I am new to the area and I would not even know who to call. They replaced the garbage disposal without any issues.

I was searching for home warranties and saw Select Home Warranty online. We already had a home warranty service on our existing residence and this was for a rental, so we got it. The pricing was a lot better. I've had them less than a year. The experience has been very good. I haven't dealt directly with the warranty company because we have a property manager who handles it but everything was good. They're very efficient.

I chose Select Home Warranty because of the deductible and their coverage services. I now live in Boston but I transferred out in the military and my daughter is occupying the house back in so it's just a better fit to have home warranty service. It's cheaper to do that than it is to drive back and make a referral. I've had them since October and so far the experience is good. The contractor that they sent out for the one repair, the plumber only did half the job but that's not on Select Home Warranty, that's on the actual provider. I'd recommend Select to anyone.

I have a great experience with this company Select. I called them on Thursday afternoon to fix my washer. By Friday afternoon, they fixed it no problem.

I heard about Select Home Warranty from the realtor who sold us the house. We've had other service contracts before and so we thought with an old house, we should probably get one. We've been a customer for more than a year. This is the first time we've used them. It was an oil service call. He came in and it worked for several hours and then it didn't work again, so we called the company that we normally deal with. We're really not happy.

My policy with Select Home Warranty went active mid-December. I got one because a friend of mine suggested I do it and explained to me about the one he has, so that’s what I got. So far I’ve had one claim -- a fairly simple process. They put me in touch with a local contractor. They came out, they repaired it, but they didn’t repair it properly all the way. I called them again, they sent him back out... I didn’t have to pay an additional charge.

It was a horrible experience dealing with Select Home Warranty. Every time I call, the guys that answer the phone are nasty. I put in a claim as my air conditioner is not working and it was rejected because 3 months ago my other air conditioner was fixed. I told them that the one they fixed was on the second floor and the unit they're going to fix is on the first floor. They said they have to review it and maybe it's just Freon. I don't know if it's Freon so I told them to call one of their contractors to come and look at it to tell them what's wrong with it. The guy said no. How can they tell me that? That's what I have for protection, right? I haven't seen an air conditioner since Thursday. I have two kids and myself that have asthma and it hasn't been done yet.

I have my home warranty plan with select. I have had to make a few claims this year. They fixed my plumbing issue within 24 hrs. They have also replaced my ceiling fan. Thank you select.

When I first called Select Home Warranty, they kept asking me all kinds of various questions like, "Are you sure that you didn’t have this problem before?" I was not happy with the way that they were kind of drilling me. I told them that we had just moved in the house 2 or 3 months ago, and all of the sudden the garage door had a problem. It seemed like they are almost trying to get out. Then they told us it would be covered. A guy came out, we gave him $40 and then they called and said "Well I just want you to know that it wasn’t covered, but I'm going to go ahead and honor it." I was like, “Okay.” I just know that I won't have it next year. I'll go with another company. But they did what they were supposed to do which was fine.

I needed a service call from Select for my water heater. Select called right away and had a plumber come out to fix the water heater. I am very pleased with the whole system and happy with Select.

My landlord suggested Select so I got it in case anything was wrong. Unfortunately it did not go smoothly, when I finally needed something fixed. They literally covered not even a quarter of the cost. I had to pay everything else out of pocket. According to them it wasn't a part what it needed. The air conditioner could've not run without it. They argued with me forever. They were rude too. It was not a good experience.

I've had a home warranty ever since we bought our home here in Tennessee, for 5 or 6 years. We were with another company and they had a pretty big increase in their policy. Then I got some information on the internet from Select and called them. Select gave me a good price and so I gave it a whirl. I had one claim and was pretty much satisfied. However, it took them a little while to get everything done, so I was a little disappointed. They said that they work with Sears Repair and my appliances were all Sears. They want to call them about replacing the top unit in my oven. They sent someone out and it took about a week, but they did get it fixed and all it cost me was my deductible.

I have just had a positive experience with select home. I had a plumbing problem and they were able to handle in a timely manner for me.

I have a few properties with Select. What I like about Select is that you always get a live operator and they are very helpful. They paid my claims very fast. I am happy with them.