Samsung Refrigerator

Samsung Refrigerator

Find a Best Refrigerators partner

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Protect What Matters Most

Get Home Warranty Plans & Pricing

View Plans
Overall Rating2.4 out of 5
See all 4,035 reviews

About Samsung Refrigerator

Samsung is a leading appliance and electronics brand headquartered in Seoul. Samsung makes smart vacuums, laundry appliances and kitchen appliances, including refrigerators. The company produces several models of refrigerators and includes a warranty. Samsung products are widely available online and in retail stores nationwide.

Pros & Cons


  • Energy-efficient
  • Multiple designs
  • Top technology
  • Temperature control


  • Can be pricey
  • Short return period

Bottom Line

Samsung refrigerators are built to last and come in a variety of sizes, styles and colors. Models include smart features, adjustable settings and sleek designs.

Featured Reviews

Scarborough, ON

There is lots of room to store food in it. The design of 4 doors with the option of making the third door a fridge rather than freezer space is good for large families. Plenty of ...

Read full review
New Rochelle, NY

I needed a 24 inch deep refrigerator and this was just right. I've had the refrigerator for over 5 years and it has been good. The best part is if you have a problem, you call a n...

Read full review

Protect What Matters Most

Get Home Warranty Plans & Pricing

View Plans

About Samsung Refrigerators

Samsung offers five core refrigerator styles:

  • 4-Door Flex
  • 3-Door French Door
  • 4-Door French Door
  • Side-By-Side
  • Top Freezer

Samsung refrigerators include a range of features and are available in a variety of sizes, layouts, colors and prices. Some key features include Wi-Fi connectivity, FlexZone, ENERGY STAR certification, autofill water pitchers and ice makers.

Depending on the model and age of your Samsung refrigerator, the warranty on its motor lasts five, 10 or 11 years. The manufacturer’s warranty for all other issues is two years from the original purchase date.

Customers can buy Samsung refrigerators at major retail stores, including Best Buy, Home Depot, Lowe’s and locally owned appliance stores that carry Samsung products.

Samsung Refrigerators price

Samsung refrigerators cost from $700 to more than $4,500. The average price of a Samsung refrigerator is about $2,000.

The type, size, capacity and functions affect the price of a Samsung refrigerator. Refrigerators priced between $700 to $900 have limited features, including basic functions like an ice maker, while refrigerators that cost more than $4,500 include features like frame LED lighting, remote-view cameras and compartments with separate controls for temperature and humidity.

Discounts are available for military personnel, government workers, educators and students.

Samsung Refrigerators FAQ

Is there a class action lawsuit against Samsung refrigerator?

A class-action lawsuit was filed in 2017 involving a specific ice maker issue for a Samsung French-door refrigerator model. The lawsuit is currently in mediation.

How do you troubleshoot a Samsung refrigerator?

You can troubleshoot any issue with your Samsung refrigerator through the “Remote Support” or “Live Chat” options on the company’s website. You can also search for service locations and make a service request on the website.

How long do Samsung refrigerators last?

The average life of a Samsung refrigerator is around 15 years.

Are Samsung Refrigerators good?

Samsung refrigerators are sleek and spacious and offer top technology features and ENERGY STAR certification. Models with luxury features can be pricey, but many customers think the extra cost is worth the convenience the options provide. If the refrigerator’s functions suit your needs and the price is right for your budget, we recommend choosing a Samsung refrigerator.

Samsung Refrigerator Reviews

ConsumerAffairs has collected 4,035 reviews and 2,818 ratings.

  • Recent
  • Oldest
  • Most helpful
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about Samsung Refrigerator?
  • 4,307,388 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 10
Customer ServicePrice

Reviewed Sept. 10, 2023

I got my Samsung refrigerator during the pandemic from Best Buy, since day one the refrigerator start freezing my grocery, I call Best Buy and they told me call the Samsung, I spent about hour on the phone with representatives and been told call the technician, what will cost me from $300 and up, I try to defrost fridge, change temperature, nothing help, still have the same problem, call the Samsung again, same recommendations. Talk to some people and a lot of them have same issues with Samsung appliances. Will never buy it again.

Thanks for your vote! Report

Reviewed Sept. 9, 2023

We bought a new home October 2022 that came with zero appliances. We saw an ad for a package of Samsung appliances that would fit perfectly in our home so we purchased all new appliances assuming they were decent quality like Samsung phones used to be. Right away we were disappointed in the ice maker's output and water dispenser having no light. About a month of having the fridge, it started making loud noises at night and one night stopped cooling, the little bit of ice in the icemaker melted and damaged my wood floor. Had the company fix it only to have it spew all the freon out and fill my home with fumes.

Now the repair company cannot fix it and hundreds of dollars of food is bad once again! They are sending me a refund that will take a minimum of 12 days and I'm responsible to dispose of the unit at my expense. I will have to move it to the back porch myself and keep it until the refund is complete. This is by far the worst experience I've had with an appliance in 40 years. I will never buy Samsung appliances again!

Thanks for your vote! Report

Not sure how to choose?

Get buying tips about Refrigerators delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thanks for subscribing.

    You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Customer Service

    Reviewed Sept. 2, 2023

    Stay away from Samsung home appliances. I paid 4k for a fridge. It broke down right after a year. Though I called customer service before 1 year warranty ran out. I was given temp solutions like shut down the fridge for 24 hours. Melt the ice etc. The moment I crossed 1 year Samsung told me, "Get lost." Here I am helpless with 4k lost. I am so disappointed. Worst company, worst customer service, worst products.

    Thanks for your vote! Report
    Customer ServiceInstallation & SetupPrice

    Reviewed Aug. 31, 2023

    A little plastic part on the bottom of my refrigerator door keeps breaking, the part probably cost them around a dollar, I wanted them to send me one so I called Samsung, I got such a runaround. She said, "There is nothing I can do for you" so she switched me over to parts, they wanted me to purchase one for nine dollars and set me up with a service call to install it. The part has one screw holding it on. I have already purchased this part two times before and it keeps breaking, no one would help me, a decent company would have sent me out a new piece.

    Thanks for your vote! Report

    Reviewed Aug. 30, 2023

    We purchased our house with all new Samsung appliances in April of 2022. The refrigerator operated well until August 20, 2023. As they offered 24/7 service we called that day and had a service technician on site by 8/23 who diagnosed the problem as a bad compressor. That service tech stated he could not repair or replace the compressor and we needed to call Samsung again. We did and they said a technician from another company would arrive on 8/30. He called today and stated he would not repair it but would diagnose the problem again and order the part needed. So here we are 10 days and no refrigerator and all our food and frozen food ruined. My advice is don’t buy Samsung.

    Thanks for your vote! Report

    Reviewed Aug. 26, 2023

    My Samsung refrigerator Rf28hmedbsr/aa model was purchased about 7 years ago and over the last 2 yrs, I have had to force defrost it at least 12 times. I have had to throw away a lot of food over that time. Initially, I had called a technician who charged $500 and essentially just defrosted the coils and the fan and said that Samsung makes a terrible product and fixing this would cost over $1500. I am now so frustrated about this issue and no help (not in warranty) that I will just replace it. It made sense to send this a review so others would know the longevity of this type of a Samsung fridge

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed Aug. 23, 2023

    The Samsung refrigerators look nice but don't be fooled. We have had nothing but trouble with the ice maker since we purchased it for $2,800 a little over four years ago. Now we're told by Samsung that the ice maker is not repairable. They are offering a small refund but that doesn't help. We remodeled our kitchen and built a space for that specific refrigerator in matte black. Impossible to find a replacement and I would never buy another Samsung. Their customer service is frustrating in that the reps answering phone speak very poor English. I've made dozens of calls and had repair technicians in my home multiple times. Bottom line - poor quality product combined with poor customer service.

    Thanks for your vote! Report

    Reviewed Aug. 12, 2023

    I have Samsung 4-door refrigerator that had cooling issues. While I understand the product was out of warranty but the support provided by Samsung was horribly pathetic. First it was hard to reach them. The company does not know how to function or support. You have to go through multiple times before you finally get someone. Samsung connected us with a 3rd grade repair shop who came and took 137$ and said only Samsung can help to fix the issue. From that point Samsung took hands off approach and just kept saying it is out of warranty and was not able to provide any support besides Google searching who in our area can. Literally they left customer hang dry. It will be very difficult for me to buy any Samsung product going forward. They literally cancelled the ticket without solving the problem. I am asking the company to not only fix the problem but refund my $137 that I paid with no outcome. Ticket # **.

    Thanks for your vote! Report

    Reviewed Aug. 12, 2023

    We purchased a 4-door counter-depth Samsung Refrigerator with water and ice maker 6 years ago. The first tech that came to change out ice maker said to us every one has this problem. He also mentioned that our compressor would probably go around 6 to 7 years. He was correct. My problem is we paid very good money for product, purchased an extended warranty and their tech told us what was going to happen and the company Samsung does nothing except say, "Would you like a tech to repair?" I will never purchase another one of their products. Please beware.

    Thanks for your vote! Report
    Customer Service

    Reviewed Aug. 8, 2023

    We bought a Samsung flex 4 door less than 2 years ago. It is out of service. There is water under the crispers, which is a very common problem, and samsung has never attempted to fix the problem. Try contacting samsung. You cannot. When you call the customer service number you get a call center in the Philippines, they take 20 minutes just to enter the information, wait it gets worse. They send your repair request to a third party vendor, you wait for them to contact you, worse when they do contact you they actually ask for a $200.00 deposit up front on the phone, just to come to the home to figure out what is wrong. If you decline to pay an up front fee they cancel. We called a repair service on our own, no upfront fee, and the service call was $79.00 deducted from the repair. Read the reviews before you buy a samsung refrigerator, it's terrible, and customer service is worse!!!

    Thanks for your vote! Report
    Loading more reviews...

    Samsung Refrigerator Company Information

    Company Name:
    Samsung Refrigerator