Saladmaster Reviews
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Saladmaster is a global leader in cookware innovation and dedicated to helping people learn how proper cookware plays an essential role in nutritional cooking and healthy living.
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Reviewed Aug. 6, 2026
I’ve been a Saladmaster owner for less than two years and have several pieces that have all performed well, so I was surprised when one of my skillets developed a permanent black discoloration after normal tortilla cooking. I followed every cleaning method Saladmaster recommends, including Bar Keeper’s Friend paste and repeated cleaning cycles, but the discoloration did not lift.
I contacted Saladmaster with photos and a full explanation. Their initial responses were generic cleaning instructions I had already followed. After escalation, corporate classified the issue as “discoloration” and stated that any staining or surface change is excluded from the lifetime warranty — even when it happens under normal use and even when the product is only a year old. They declined warranty coverage and instead offered a 50% discount on a new model.
I provided additional detail showing that none of my other Saladmaster pieces have ever developed this issue under the same cooking and cleaning routine, but the company maintained its position and closed the claim. It’s disappointing to learn that Saladmaster’s “lifetime warranty” does not cover surface changes that occur during normal cooking, even when the product is still very new. The brand markets durability and lifetime performance, but my experience did not match those expectations.

Reviewed June 10, 2026
Hello, I recently called Salad Master about an issue I had with their pans. I purchased the pans on 7.22.87. Back then, the pots were expensive; however, we went ahead and purchased them. At the time of sale, we were expressly told the cookware carried a lifetime warranty. This was a key factor in my purchase decision. I sent photos to Salad Master. When I initially called, they asked if I was the original owner. I said I was. They asked if I had a receipt. I told them I think I do. At first they were willing to assist, but then they sent me this long email informing me they were not and where I could purchase parts. This is inconsistent with the lifetime warranty I was informed about when I purchased the pots. I am reaching out to see if the company will honor their warranty. Thanks for your time and have a wonderful and blessed day.
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Reviewed May 21, 2026
We purchased our 1st Saladmaster Set in 1980 in Kennewick, Wa. We loved it. It cooked great, the food tasted wonderful, and my wife had health problems and we felt it helped. In 2003, 23 years later, our Fry Pan started to pit. We called the local dealer in Cedar Rapids and explained the situation to him. He said to stop by, and he replaced it, no questions asked. Fantastic service. In 2015, we retired and moved to Amarillo, Tx. After 35 years, we decided there must be something better out there, so we donated our Saladmaster Cook Set and a Henckels Knive set to Hurricane victims. We were wrong. We bought a set of Al-Clad and returned them after a short time. We exchanged them for a set of Calphalon pots and pans. They lasted about the same amount of time and we returned them and got our money back.
Bed Bath and Beyond bent over backwards to keep us happy. I contacted the local Amarillo Saladmaster and bought a new set. I added to it several times and loved it. In 2023, my wife of 56 passed with Alzheimer's. I left everything in the house and had a realtor clear everything out and sell the house. I moved back ot Washington, St., my son had asked me to move home so didn't need any kitchen stuff to live with him. 6 months later, I bought a Condo and had to start from scratch. I started with a set from Calphalon again. I wasn't happy with it again. I'm 78 and don't have the money for a new set of Saladmaster. Also, I don't need a set that will last another 35 years. But I expect they will. I finally went on eBay and bought a really nice used set and a few extra pieces. They will be here next Tuesday. I can hardly wait:-).

Reviewed March 16, 2026
I have set Saladmaster. I request for warranty but it's a Fraud. When you bought, said is warranty for life, any damage include, with the pass of time, decrease, bumping inside and more, called CUSTOMER Services, and send pictures, said no cover for replacement and need to pay 500 for 2 cook. I need information to take action.

Reviewed Feb. 23, 2026
So we have owned Saladmaster pans for over 20 years and added to the collection periodically. Though the pans are expensive, they are outstanding. Based on the pans alone, I would give them a 5 star review....however, the Customer Service is RIDICULOUS. Their site says this: "Saladmaster offers a Limited Lifetime Warranty for its stainless steel cookware, ensuring it is free from material and craftsmanship defects for the original purchaser's lifetime. This warranty includes repair or replacement for defective products, although it excludes damage from misuse, accidents, or normal wear." We had an issue with one pan that the handle bolt rusted out and the welded nut needed replaced or repaired. After submitting multiple photos, they agreed to fix it but required postage up front for the return cost. Naturally I paid that and then paid to ship it to them as well.
A few weeks later I called to check the status because I had not heard from them and they said that they were unable to look at and repair the pan because it was wrapped in a T-shirt and not bubble wrap or paper. I asked why that would make any difference and she stated that it was just their policy to keep their people safe. SO...they were able to SAFELY open the box and examine it enough to see that the pan was wrapped in a T-Shirt for padding, but were too scared to take the pan out of the T-shirt. My assumption is that they are still operating in COVID protocols or something from 6 years ago, but to have a fear of transmission of ANYTHING via a T-shirt is crazy. The lady then said that in the fine print, it states how you are to package the metal pan and handle within the box.
I am still waiting for them to send it back to me (waiting over a month), but if I want it fixed, I will have to pay shipping both ways AGAIN. I even asked to speak with a supervisor to discuss the safety danger of the T-shirt, but I never heard back from them. Lesson learned in dealing with customer service, we will not be buying their products in the future.
Reviewed April 28, 2025
I got the Saladmaster cookware 2 months ago. After using it the first time, I could easily tell the huge difference between the Saladmaster cookwares and my old cookwares as to the taste, flavour and texture of the food that I cook. Also, the food stays longer and doesn't change its texture. Saladmaster is known to be made of 316Ti and titanium is the only metal which our body accepts. This is a surgical metal grade hence, it is used for hip & knee replacement, dentures, braces etc. These cookwares don't leach impurities and chemicals that are harmful to our health while under high heat, unlike other cookwares. Saladmaster cookwares retain the nutrients and natural flavours of the food that in some cases, we don't need oil, salt and other condiments & spices when frying. Practical thinking is that using Saladmaster on daily basis could potentially eliminate the buildup of toxins that is gradually increasing in our digestive system.
The price of these cookwares is justified by its make, characteristics, capabilities and health benefits that it offer. Saladmaster is actually the breakthrough of all the cookwares and the best investment that I ever made. Now you have two choices to make, to continue taking in toxins from the food that you cook with your low-grade metal cookwares or invest in Saladmaster for a healthier meal because you deserve a better, happier and longer life. Cheers!
Hello Ma Liezl,
We are so pleased to hear about your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 26, 2025
I bought my Saladmaster family package in 2007 believing in what they said that it has a lifetime warranty (and all my friends believe it that way no other details was said to us about it). Last February my rice cooker decided it's time to retire (that was 17 years old) and anything that is getting old even humans will have problems or it has its end so I contacted their customer service and they told me that they only cover the defects and craftmanship. And I need to send it to them for evaluation…wow really…I took care of it because it's expensive but EVERYTHING has its end…
They only offered me 50% discount…I did not accept it. I just felt that maybe I am just an ordinary customer they don't care about, I realize even this big company with a very, very expensive product can be a FRAUD…maybe if I am a movie star I will not have a 2nd email, they will just replace it at once…Poor ordinary people who we taught we have our investment but I felt CHEATED
Dear Customer,
Thank you for sharing your feedback. We sincerely apologize about the misunderstanding on the warranty, please reach out to our customer service department (smc@saladmaster.com) so that we can better assist you and find the best solution for you.
Thank you,Saladmaster Customer Service
Reviewed Oct. 31, 2024
I purchased a classic cookware back in 2018 and fell in love with it. My only concern was it was a little heavy. I will still give it a 5 star considering it was a high priced cookware and heavy but it really is a good cookware. However, I did an upgrade yesterday and purchased 3 more pots. I was able to bring home 2 pots with me and 1 was a backorder. When I opened it this morning, I was disappointed with what I saw, you can see the impression on how the handle was being welded or connected to the pot in both sides. It was explained to me that, that's how they manufacture the product now. I was told that the manufacturer made the cookware lighter. I don't buy the idea that it is the reason why the impression on the handle was there.
If I compare a cheap cookware with the same handle as to the Saladmaster, You won't even see an impression like that in a cheap cookware. That being said, I am now under the impression that this cookware I have is manufactured with low quality for such a high priced cookware. I will give it a 2 stars now. I hope Salad master manufacturer can read this review so they can respond and abate this issue. Is this a manufacture cosmetic defect? A quality assurance negligence for passing this batch? Or just a low/poor quality material overall? I would appreciate a response from Salad Master management.
Hello Imelda,
We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 6811 or email us at here2help@saladmaster.com . They are eager to help resolve your issue quickly.
Thank you for being the best part of our day!Saladmaster Customer
Reviewed Oct. 25, 2024
My wife and I bought our Saladmaster Set in 2018. It’s really a blessing to have them in our kitchen. My favourite 2 pieces are the Multi-purpose cooker where you can make chicken stew, steamed rice, and even veggies and the Electric Skillet where you can fry chicken without oil and salt. Instead of using Microwave oven (which has radiation) to heat up my food, I choose to use my small top stove cookware. Overall, I am a happy user of Saladmaster cooking system.
Hello Agape,
We are so pleased to hear about your long-time use and positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.Saladmaster Customer Service
Thank you,Saladmaster Customer Service

Reviewed Oct. 20, 2024
Our friend is the one who insisted to sell us this set. Cost us more than $5,000, and honestly we regretted doing that. If you are on a fence of buying a set, DO NOT DO IT. This is highly overpriced and doesn’t really do magic. But hey, here we are now. We have this set. Then, I contacted my “friend” who sold me this set because one of the pots’ cover has a big chip, and you know what she said? That I have to pay $10 for it to get replaced. Mind you, they said it has lifetime warranty. This is a scam, pyramiding business and I am warning you, do not do it.
Dear Customer,
We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.
Thank you for being the best part of our day!Saladmaster Customer Service
Reviewed Aug. 2, 2024
My mother bought a complete set of Saladmaster cookware 52 years ago. She passed away a few months after the purchase and the cookware was still in the boxes unused. My father gave them to me. I have used them everyday for over 50 years and I absolutely love them. I am sorry they are so pricey but considering I am still using them 50 plus years later I consider it a wonderful buy!
Hello Betty Sue,
We are so pleased to hear your long-time use and positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed June 27, 2024
I recently had an unfortunate experience with Saladmaster. After making a purchase, I realized that I needed a refund just 14 days later. However, the company informed me that their refund policy only allows for a 3-day window after the purchase. This was especially frustrating because I hadn’t even received the products yet. Moreover, I found that the products did not meet my expectations and did not work properly. The sales tactics used were extremely high-pressure and made me feel uncomfortable. I want to warn others: please think twice before buying from Saladmaster. Based on my experience, I would advise against purchasing their products.
Hello LaTisha,
We are sorry to hear about your recent experience. We can see this is important to you and would love to share more about what Saladmaster can do to resolve your issue. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.
Thank you for being the best part of our day!Saladmaster Customer Service
Reviewed May 12, 2024
I hosted a demo party and purchased $5k worth of supposedly waterless/oil-less cooking pans/system.. NOT so!!!! After burning everything, I contacted the seller and arranged a session to learn what I was doing wrong. Well, a small amount of water and oil are needed. Also, the valve that lets you know to turn down the heat is so faint, I can't hear it. I financed my purchased during the cooking demo/party, but the terms I received were not what the seller told me. It took 3 weeks to get a receipt of my purchase. Seller just kept putting me off when I ask for it.
I wanted to return the cookware, but after finally receiving the receipt, I learned, you only have 3 business days to return it. I didn't even receive the cookware until over a week after I ordered it. I seriously doubt the seller would have called me back within 3 days, if I had stated I wanted to return the cookware. Bottom line....FIND ANOTHER BRAND THAT DOES BUSINESS HONESTY!!! EXTREMELY DISAPPOINTING!!!
Hello Lisa,
We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.
Thank you for being the best part of our day!Saladmaster Customer Service

Reviewed May 3, 2024
I had an incredibly frustrating experience when a pot arrived unexpectedly on my doorstep without prior notice. Upon contacting the seller to return it, I was shocked to learn they demanded $1500 for the return, which felt entirely unreasonable. What's worse, I felt threatened when warned that refusal to pay would damage my credit. Despite never using the pot and wanting to return it, the process was needlessly complicated, and I felt coerced into keeping it. Despite my plea for time to decide, I was pressured to quickly fill out a form for a supposedly fast resolution. However, upon finally declining, I was informed that the three-day return window had passed since I signed the form. This situation left me feeling exploited, especially considering my role as a mother with an autistic child in dire need of resources. I want to caution others about similar experiences while actively seeking to return the item.
Hello Kate,
Thank you for your feedback. Unfortunately at this time, we have no records that indicate your connection to one of our Independent Authorized Saladmaster Dealerships. With your help, we would like to explore this experience further. If you can please provide more details, we will happily find a solution that can fix the issues you faced. Please send an email to here2help@saladmaster.com, and we can investigate this immediately.
Thank you very much,Saladmaster Customer Service
Reviewed Oct. 22, 2023
These are easily the worst pans I've ever used, I spent 5k on these pans because a sketchy dude knocked on My door and sold us the pans, we ended up not receiving a piece of our order in the contract and he blocked our number and refuses to send us anything. And Saladmaster is overall useless when it comes to this case. They keep saying to contact the guy who sold us the pans. The pans stick so bad when cooking too, I promise a 20 dollar Walmart pan is 10x better than these trashcan pans. DO NOT BUY.
Hello Aiden,
We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.
Thank you for being the best part of our day!Saladmaster Customer Service
Reviewed March 22, 2023
I love cooking with these pans; however, the steam vent in the lids are incredibly sharp on the inside. If you're not really careful when cleaning/drying the lids, it's too easy, IMHO, to take a piece out of your knuckle when running the sponge/dish towel inside the lid to clean or dry it, or cleaning the vent. I just lost another chunk and feel it's important to note this. I've lost count of how many times this has happened to me.
Hello Mary,
We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.
Thank you for being the best part of our day!Saladmaster Customer Service
Reviewed Nov. 18, 2022
When you are in this business, your percentage whatever you sell is base on the customer credit line. Very pricy products but if credit line is BAD. Commission is 25 bucks even products sold 13000 USA.
Hello Malak,
We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.
Thank you for being the best part of our day!
Saladmaster Customer Service

Reviewed July 19, 2022
I purchased the electric kettle and over 4k worth of other products about 4 years ago. The electric base has failed, and I am told my only option, as the 2yr warranty is expired, is to purchase a whole new kettle for over $700. The base itself couldn't cost much. The policy that my only option is to replace the entire product is wasteful, illogical and bad business. Not interested. Why would I pay big dollars again for a kettle that may last 3-4 years? I'm a doctor that has recommended this product to thousands of patients for years. The technology is great, the company policy on this product is ludicrous. The bad taste left from this will definitely color my comments on this brand moving forward.
Hello Michelle,
Thank you for bringing this to our attention. We're happy we were able to provide you with a solution to replace your Electric Kettle. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8510 or email us at here2help@saladmaster.com in the future if you need any more assistance with warranties.
Thank you,Saladmaster Customer Service
Reviewed March 28, 2022
My mom send me a Salad master and I could say that this is one of the best gifts I've had as I loved to cook. Saladmaster is the perfect partner in preparing healthy and delicious meals. The meat tenderized exactly as it should be in less time than I am expecting using other cooking pots. Cooking with Saladmaster is a very rewarding cooking experience. It's all worth it.
Hello Marie,
We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 20, 2022
I was hesitant about the Saladmaster cookware until I saw an in-home presentation. It's literally replaced every other cooking gadget in my kitchen. We have saved so much money because we don't have to cut as much. The time it takes to cook a meal makes it easy to cook every day.
Hello Sharlyn,
We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 19, 2022
We have been using their products for years and enjoy using them many times each day. Saves us time and delivers recipes we use superbly. While they are not inexpensive, we feel they're a great value. They have performed beyond our expectations.
Hello Bill,
We are so pleased to hear about your long-time use and positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 18, 2022
Cooking is not among my top skills so I was delighted to discover Saladmaster cookware which would help me with the process, in addition to contributing to my health. I love the "dump" method which is so easy, efficient and pretty much a "no brainer" approach. I particularly like the Saladmaster Food Processor which saves me so much effort and time in slicing veggies (I have issues with my hands.). The quality of the cookware is without question top class, and the consistency of heat produced is something I can count on. Cleaning is a breeze plus the fact that being a waterless, oil-less medium, makes for a very healthy equipment. Being Diabetic, I am so thankful that I can create healthy meals. Saladmaster cookware has far exceeded my expectations!
Hello Mila,
We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 18, 2022
It cooks evenly on the bottom and sides and is super easy to clean the hardest cooked-on foods just by soaking for a short while. We also love the shredder/cutter that makes cutting vegetables a breeze. We highly recommend this product.
Hello Jesus,
We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 18, 2022
My wife and I bought Saladmaster cookware because we wanted to eat healthier. Our kids are now eating more veggies and we feel a lot more satisfied with our meals. Cooking is a breeze, and pots are easy to clean!
Hello Darick,
We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 14, 2022
I bought Saladmaster 10 years ago, still today. My wife favorite cookware it's because food taste is big different than others. Also a durability 10 years still excellent 6 pcs assorted types. Technologically advanced since it's shortened a cooking time.
Hello Julius,
We are so pleased to hear your long-time use and positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 10, 2022
Saladmaster is best of the best healthy cooking system on the planet!!! Easy and simple cooking method witch save vitamins and minerals is most important thing in the time what we live!!!! I highly recommend for anyone who needs a better life!
Hello Monika,
We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 9, 2022
I loved using my Saladmaster professional set as it protects the flavors of my food and it cooks fast and mostly I love the waterless cooking. This Vapo-Valve is amazing it creates a semi-vacuum cooking environment that locks in moisture and maintains my food's natural flavor. Saladmaster is one of the healthiest cookware in the world.
Hello Ma Cristy,
We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 5, 2022
I bought the Saladmaster because I am sincerely concerned about my own and my family's health and well-being. With Saladmaster I can cook meals without using a lot of water or oil and at a low temperature. While water depletes critical nutrients, cooking with oil adds undesirable fat. Foods cooked at low temperatures and without the use of water will preserve more of their natural vitamins, minerals, texture, and taste. Yes, it is quite pricey but I can say it is worth your money. Because I think that living a healthy lifestyle is well worth the high price that I paid for. I believe that no other product can provide us with the health-conscious lifestyle I want.
Hello Ma. Elinor,
We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 4, 2022
I've been using the food processor and electric skillet. The food processor is very useful specially when cooking in large quantity. It's fast and convenient but the downside was when there's little food left, it can't cut properly.. While the electric skillet makes healthy food options with the least oil.
Hello Noeme,
We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed March 4, 2022
I grilled my fish in my limited edition elite saute, my fish did not dry out, it smells perfect and taste better than another way of grilling. I am a user of Saladmaster cookware since October 2021 and since then I did not buy oil ever, because I fry my food without oil.
Hello Grace,
We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Original Review: Feb. 23, 2022
I was made to buy the Chef set and they introduced me to Maple Valley through documents to finance the Cookware purchase. I made this order with the intention of giving part to my sick mother before Christmas. I was also told no interest will be added to my order till October 2022. I signed contract in July and was told will receive items in August/September 2021. I got only the professional sets and the hosting gift and today is February 2022, I still have not received more than 25 percent of the cookware. I have contacted them that I no longer have need for this items since it did not arrived at the said time. The company has suddenly become mute.
I want to pay for what I received already. I needed them for Christmas of 2021. How do I keep servicing loan for items I never got. Nobody is responding to my complaints and chat anymore from Salad Master Green apron. Everyone has become mute. Plus I was told no interest till October 2022 but realized I was deceived. I no longer need the back order. I no longer have need for them.
Hello Evelyn,
We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly. Thank you for being the best part of our day!
Thank you,Saladmaster Customer Service
Reviewed Sept. 8, 2021
Saladmaster was introduced to us more than 7 years ago. I never thought it was possible to cook fried chicken or fried porkchop without oil nor boil an egg or corn without water. It was such a saver because oil becomes a large expense when it accumulates over time. Also, dishes taste much better even with less salt, spices and sauce, highlighting the true taste of the ingredients. I taught cooking in my Home Economics class and I can say cooking with Saladmaster is one of the best methods to cook healthy foods.
Hello Diana,
We are so pleased to hear your long-time use and positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed Sept. 8, 2021
This 11" skillet is so sleek and fashionable. Looks durable and elegant. Highly recommended. I love this because I love cooking and this will make me easier to cook beef and make my dishes more delicious.
Hello Jasmin,
We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed Sept. 8, 2021
This would be one weird review as we do not own a Saladmaster. Living in a 3rd world country, these kinds of cookware would be a luxury, only the elite and rich would have it. Luckily I have a bestfriend who owns a set, thus my review; I love to cook, so whenever or wherever I am, need it be, I will cook. Knowing my bestfriend has the best kitchen gadgets (thanks to her mom) I would gladly use them all the time. I've never cooked and tasted food better than any of the other cookware that I've used and own. Food never tasted better when cooked in Saladmaster, I cannot explain what science it has behind it, but I can attest over and over that this is the best and most durable cookware I have encountered in my life.
Hello Marga,
We are so pleased to hear your positive experience of Saladmaster. We hope you can invest in a Saladmaster cookware set soon!
We certainly appreciate you taking the time to write a review and reach out to us. All comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed Sept. 5, 2021
We only have 1 Saladmaster cookware, the 5 quarts Wok bcoz we can't afford a set. :( Cooking has never been safe and healthy since we're using this Saladmaster cookware. I want to invest more on this brand of cookware.
Hello Mirasol,
We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences and hope you're able to invest in a set soon!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed Aug. 28, 2021
I love my Saladmaster pans! We them EVERY day and They are wonderful. I love how it tells you with the clicks when it is up to temperature without taking off the lid. They are a little pricey, but I am so glad that we purchased the set that we did.
Hello Monica,
We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed Aug. 28, 2021
Build with the best material, titanium and stainless steel, durable and tough. Accuracy of dimension and material expansion and thermodynamics of heat distribution. Salad Master is the only choice for my cooking experience.
Hello Dorin,
We are so pleased to hear your positive experience of Saladmaster. We are always excited to hear about our customer’s experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed Aug. 26, 2021
We are also happy to have ultimate healthy meals everyday. Cooking is so easy with Saladmaster without using too much seasoning and oil as my family and I enjoy eating food with its original taste and flavour. It retains 93% of the food nutrients. My children enjoys the original sweetness of veggies!
Hello Ee,
We are so pleased to hear your satisfaction and long-time use of Saladmaster. We are always excited to hear about our customer’s positive experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed Aug. 26, 2021
I've experienced healthy cooking since I was in grade school. My mother bought a set 30 years ago and she is still using it up to now. My brother also have it and we got ours 3 years ago. The product really speaks for its value and worth because healthy living is healthy cooking.
Hello Gerry,
We are so pleased to hear your satisfaction and use of Saladmaster. We are always excited to hear about our customer’s positive experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Reviewed Aug. 26, 2021
Saladmaster cookware helps learn more recipe because it is not only a cookware it can also be an oven, slow cooker and also a lasting cookware and easy to use…I had a set before but when I use my Saladmaster I am convinced to purchase more of the other products…
Hello Esperanza,
We are so pleased to hear your satisfaction and use of Saladmaster. We are always excited to hear about our customer’s positive experiences!
We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.
If we can be of further service to you, please let us know.
Thank you,Saladmaster Customer Service
Saladmaster Company Information
- Company Name:
- Saladmaster
- Company Type:
- Private
- Year Founded:
- 1946
- Address:
- 4300 Amon Carter Blvd. Suite 100
- City:
- Fort Worth
- State/Province:
- TX
- Postal Code:
- 76155
- Country:
- United States
- Fax:
- 817-633-5544
- Website:
- saladmaster.com



