Saladmaster

Saladmaster Reviews

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Overall Rating
2.7 out of 5
See all 165 reviews

About Saladmaster

Saladmaster is a global leader in cookware innovation and dedicated to helping people learn how proper cookware plays an essential role in nutritional cooking and healthy living.

Saladmaster Reviews

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Page 1 Reviews 0 - 10
Contract & TermsStaff

Reviewed Oct. 22, 2023

These are easily the worst pans I've ever used, I spent 5k on these pans because a sketchy dude knocked on My door and sold us the pans, we ended up not receiving a piece of our order in the contract and he blocked our number and refuses to send us anything. And Saladmaster is overall useless when it comes to this case. They keep saying to contact the guy who sold us the pans. The pans stick so bad when cooking too, I promise a 20 dollar Walmart pan is 10x better than these trashcan pans. DO NOT BUY.

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Response from Saladmaster

Hello Aiden,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.

Thank you for being the best part of our day!

Saladmaster Customer Service

Reviewed March 22, 2023

I love cooking with these pans; however, the steam vent in the lids are incredibly sharp on the inside. If you're not really careful when cleaning/drying the lids, it's too easy, IMHO, to take a piece out of your knuckle when running the sponge/dish towel inside the lid to clean or dry it, or cleaning the vent. I just lost another chunk and feel it's important to note this. I've lost count of how many times this has happened to me.

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Response from Saladmaster

Hello Mary,

We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.

Thank you for being the best part of our day!

Saladmaster Customer Service

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    Reviewed Nov. 18, 2022

    When you are in this business, your percentage whatever you sell is base on the customer credit line. Very pricy products but if credit line is BAD. Commission is 25 bucks even products sold 13000 USA.

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    Response from Saladmaster

    Hello Malak,

    We are sorry to hear about your recent experience. We can see this is important to you and would love to hear more about what Saladmaster can do to improve your experience. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8127 or email us at here2help@saladmaster.com . They are eager to resolve your issue quickly.

    Thank you for being the best part of our day!

    Saladmaster Customer Service

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    CoveragePrice

    Reviewed July 19, 2022

    I purchased the electric kettle and over 4k worth of other products about 4 years ago. The electric base has failed, and I am told my only option, as the 2yr warranty is expired, is to purchase a whole new kettle for over $700. The base itself couldn't cost much. The policy that my only option is to replace the entire product is wasteful, illogical and bad business. Not interested. Why would I pay big dollars again for a kettle that may last 3-4 years? I'm a doctor that has recommended this product to thousands of patients for years. The technology is great, the company policy on this product is ludicrous. The bad taste left from this will definitely color my comments on this brand moving forward.

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    Response from Saladmaster

    Hello Michelle,

    Thank you for bringing this to our attention. We're happy we were able to provide you with a solution to replace your Electric Kettle. Please reach out to one of our Lead Customer Service Team Members at 1-800-765-5795 ext 8510 or email us at here2help@saladmaster.com in the future if you need any more assistance with warranties.

    Thank you,

    Saladmaster Customer Service

    Reviewed March 28, 2022

    My mom send me a Salad master and I could say that this is one of the best gifts I've had as I loved to cook. Saladmaster is the perfect partner in preparing healthy and delicious meals. The meat tenderized exactly as it should be in less time than I am expecting using other cooking pots. Cooking with Saladmaster is a very rewarding cooking experience. It's all worth it.

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    Response from Saladmaster

    Hello Marie,

    We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!

    We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

    If we can be of further service to you, please let us know.

    Thank you,

    Saladmaster Customer Service

    Reviewed March 20, 2022

    I was hesitant about the Saladmaster cookware until I saw an in-home presentation. It's literally replaced every other cooking gadget in my kitchen. We have saved so much money because we don't have to cut as much. The time it takes to cook a meal makes it easy to cook every day.

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    Response from Saladmaster

    Hello Sharlyn,

    We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!

    We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

    If we can be of further service to you, please let us know.

    Thank you,

    Saladmaster Customer Service

    PricePunctuality & Speed

    Reviewed March 19, 2022

    We have been using their products for years and enjoy using them many times each day. Saves us time and delivers recipes we use superbly. While they are not inexpensive, we feel they're a great value. They have performed beyond our expectations.

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    Response from Saladmaster

    Hello Bill,

    We are so pleased to hear about your long-time use and positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!

    We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

    If we can be of further service to you, please let us know.

    Thank you,

    Saladmaster Customer Service

    Verified purchase

    Reviewed March 18, 2022

    Cooking is not among my top skills so I was delighted to discover Saladmaster cookware which would help me with the process, in addition to contributing to my health. I love the "dump" method which is so easy, efficient and pretty much a "no brainer" approach. I particularly like the Saladmaster Food Processor which saves me so much effort and time in slicing veggies (I have issues with my hands.). The quality of the cookware is without question top class, and the consistency of heat produced is something I can count on. Cleaning is a breeze plus the fact that being a waterless, oil-less medium, makes for a very healthy equipment. Being Diabetic, I am so thankful that I can create healthy meals. Saladmaster cookware has far exceeded my expectations!

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    Response from Saladmaster

    Hello Mila,

    We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!

    We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

    If we can be of further service to you, please let us know.

    Thank you,

    Saladmaster Customer Service

    Reviewed March 18, 2022

    It cooks evenly on the bottom and sides and is super easy to clean the hardest cooked-on foods just by soaking for a short while. We also love the shredder/cutter that makes cutting vegetables a breeze. We highly recommend this product.

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    Response from Saladmaster

    Hello Jesus,

    We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!

    We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

    If we can be of further service to you, please let us know.

    Thank you,

    Saladmaster Customer Service

    Reviewed March 18, 2022

    My wife and I bought Saladmaster cookware because we wanted to eat healthier. Our kids are now eating more veggies and we feel a lot more satisfied with our meals. Cooking is a breeze, and pots are easy to clean!

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    Response from Saladmaster

    Hello Darick,

    We are so pleased to hear your positive experience of Saladmaster! We are always excited to hear about our customer’s experiences!

    We certainly appreciate you taking the time to write a review and reach out to us. All of our customer comments and suggestions are always valuable to us.

    If we can be of further service to you, please let us know.

    Thank you,

    Saladmaster Customer Service

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    Saladmaster Company Information

    Company Name:
    Saladmaster
    Company Type:
    Private
    Year Founded:
    1946
    Address:
    4300 Amon Carter Blvd. Suite 100
    City:
    Fort Worth
    State/Province:
    TX
    Postal Code:
    76155
    Country:
    United States
    Fax:
    817-633-5544
    Website:
    saladmaster.com