Kitchen Charm

Kitchen Charm Reviews

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Overall Rating3.1 out of 5
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About Kitchen Charm Reviews

Kitchen Charm is a network marketing company known for its cookware. Its products have ergonomic, Sure Grip handles for comfort, vapor-sealed covers to maintain nutrients and a Redi-Temp valve that ensures proper temperatures. It’s oven- and induction-capable and easy to clean with soap, water and a sponge. Kitchen Charm also carries a range of dinnerware, cutlery and air and water filtration systems. Live demonstrations and pricing are available through independent distributors.

Pros & Cons

Pros

  • 50-year warranty
  • Waterless, greaseless cooking
  • Ergonomic handles for easy grip
  • Even heat distribution for quick meals

Cons

  • Pricing not available on the website
  • Products not sold in stores
  • Must buy through independent distributors

Bottom Line

Kitchen Charm offers a 50-year warranty, and its cookware employs a low-moisture cooking method for faster, healthier meals. Pricing and purchase are available only through independent distributors.

Featured Reviews

Verified
Columbia, MD

Our Kitchen Charm has been very efficient in my wife and I's cooking adventures since we've been married. ... The cleanup of the cookware is amazing. It doesn't scratch and food d...

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Verified
Angola, IN

I purchased the 11-piece Kitchen Charm pan set. It's really great. I love them. I like the waterless, greaseless cooking where I don't have to use water or grease to cook my food ...

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What is Kitchen Charm?

Kitchen Charm is a company with a wide range of products for home cooks. Its offerings consist of stainless steel cookware, cutlery, dinnerware sets and kitchen accessories like blenders and bakeware. It also offers three different water filters — two for drinking water and one for the shower — and a compact air purifier.

How does Kitchen Charm cookware work?

Kitchen Charm cookware uses a low-moisture cooking method to limit water and grease. This method helps maintain nutrients and can lower the calorie count in meals by avoiding the added oils and fats used in traditional cooking. The Sure Grip handles are ergonomic for comfort, and the vapor-sealed covers and Redi-Temp valve seal in nutrients and flavors and let you know when cooking temperatures reach 180 degrees Fahrenheit.

Kitchen Charm cookware prices

Though you can see Kitchen Charm’s products on its website, the company doesn’t provide any pricing information online. To obtain cost info, you’ll need to reach out to an independent distributor that sells Kitchen Charm products.

Kitchen Charm FAQ

Where can I buy Kitchen Charm cookware?

Kitchen Charm products are available through independent distributors. You can’t buy its products online, and it doesn’t have its own brick-and-mortar shop to buy from.

Does Kitchen Charm offer a warranty?

Yes, Kitchen Charm offers a 50-year warranty, which covers issues related to normal household use (not neglect, improper assembly, etc.).

What products does Kitchen Charm offer?

Kitchen Charm offers cookware, dinnerware, kitchen accessories and cutlery, as well as water and air filtration systems.

Where is Kitchen Charm headquartered?

Kitchen Charm headquarters are located in Madison, Wisconsin.

Is Kitchen Charm a good cookware brand?

Kitchen Charm products have some features that may appeal to the health-conscious consumer, and they come with a 50-year warranty that covers normal household use. Pricing isn’t available on the website, however, and you have to buy through an independent distributor.

Kitchen Charm Reviews

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Verified purchase
Customer ServicePricePunctuality & Speed

Reviewed Sept. 19, 2023

My fiancé and I went to the presentation of these pots and pans in January. We got suckered in and decided to purchase the pots as well as a set of dishes and different drinking glasses. We received the pots but didn’t receive the dishes or glasses. I reached out to the company multiple times and it took 2-3 weeks before anyone would connect with me. No one knew why I never received them. Another couple weeks go by and I was told I should have them in 6-12 weeks because they were back ordered. Not the answer I wanted but fine, I waited.

I waited longer than the 12 weeks and still never received my items. So I reached back out and again no one knew why and at one point someone told me they couldn’t even find my order. I sent them an email at the end of May stating I was disappointed and never received anything. I never received a response. So I emailed again, now the middle of June. I received a response and was told that they’re working on it. Now we are into July. I finally receive an email explaining that the items I originally ordered were discontinued. They offered to add extra gadgets and 2 more bowls and plates.

I received the gadgets in the mail. Then came the glassware and dish set. The box was completely destroyed, to the point the whole bottom was falling out. I opened up the box and saw some bubble wrap. I went to unravel the bubble wrap from a glass until I started get pieces of glass in my fingers and hands and was bleeding. I sent pictures of the box and the broken items on top. Again, I was told someone would reach out to me. I sent the email in the middle of July and after repeated emails finally got an update in the middle of August. I was told they’re working on it and finding a solution. I asked them for a number to call a supervisor since no one would call me.

After that, I received a call from someone who was very rude. I told him I didn’t know if all items in the box were broken because I was tired of pulling glass out of my fingers and didn’t want to look further. His response was to “find someone that’s not afraid of that.” So he expected someone else to get glass in their fingers. I found this unacceptable. I offered to send the items back if it was that important that they see that it was broken even though they had pictures. Initially he was going to send me a shipping label and then decided it would cost them too much money and told me to keep the broken items. He said he would send replacements but more items were discontinued and would have to be replaced with something else.

I received the dish set at the end of August. However, instead of containing 4 bowls, 4 small plates and 4 larger plates. I only had 2 of each. I have still yet to receive the glassware and was told it could be another 2 months. I tried to get at least some of my money back and they refused. They just kept offering to send more items, even though I don’t have the items I originally wanted/ordered in January. I offered to send the pots back and get my money back or at least what I have paid so far and just remove the rest from credit because I hadn’t used them due to the uncertainty of how things would end up and they wouldn’t accept that. I do not recommend this company to anyone!

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Reviewed Aug. 11, 2023

Kitchen Charm brand was purchased and they are owned by Hy Cite Enterprises which has a lawsuit against them for their cancellation policy (or lack thereof). BEWARE: FALSE ADVERTISEMENT, SHADY BUSINESS PRACTICES, AND PRICE GOUGING!!! The worst pots and pans I have ever used. We fell into their trap and bought these pans after the cooking demonstration. When we finally received the items (late I might add) we were thoroughly unimpressed. We followed the washing instructions exactly, including the vinegar soak. After we did the pre-cooking soak and wash, we cooked dinner. We had the heat on low the entire time as the sales person said anything above medium would make food burn. Food still stuck to the pot even on low heat. After dinner, we washed the pot immediately. Food was stuck to the pot and it left a white and gray rainbow discoloration on the pots.

To top off the disappointment, the knives that we bought don't even fit properly in the knife block they send you. Everything is so cheap. These people prey on excited engaged couples and sell subpar cookware for an extremely outrageous price. I'm currently trying to return them for a refund which is another hassle all together. If they keep giving the run around, I'll be contacting the media and a lawyer too. Just a disgraceful and dishonest company.

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    Price

    Reviewed Sept. 3, 2022

    I would highly recommend you DO NOT purchase these pots and pans. They are heavy, everything sticks to them, if anything sticks or burns it is a workout to get the items clean again. I checked this website before purchasing and didn’t see any horrific reviews so I went ahead and purchased them. Biggest mistake of my life for how much they cost. They only cook chicken and vegetables during the presentation because they don’t stick and they can show how “easy” it is to clean up.

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    Verified purchase

    Reviewed Dec. 29, 2021

    We got the six-piece set and the two frying pans and we love them a lot. Kitchen Charm has done well. We did Jambalaya in the saucepan. Being able to cook the rice and then adding your meat all in one pan, makes it a one pot meal. So, that’s nice.

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    Verified purchase
    Price

    Reviewed Dec. 17, 2021

    I went to a bridal fair and I got a free vacation just for doing it. Kitchen Charm added an extra free vacation for buying something that day. They told us that the pots were the greatest thing out there and that we could put anything in the pot and leave it in there and it would cook it so perfectly. And when they demonstrated the whole putting the chicken in the pot and it cooked in 15 minutes, I thought that was the coolest thing. So, we came home and tried that immediately but it did not work how it worked for them. The knives are great and work great. But on the ones they showed us at the demonstration, they were balanced perfectly and balanced on a fingertip. Ours does not do that.

    We feel like we got ** in the end for spending so much money on just pots and pans. But if it wouldn't have been for the vacations we got for it, I've been upset about it. If I went to Walmart and spent the $500 on pots and pans, even if in the long run, I would have Kitchen Charm's pans for longer without them breaking, that it would have been the same outcome with cooking anyway.

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    Sales & MarketingPriceStaff

    Reviewed Dec. 16, 2021

    The interest rate is absolutely insane. It's close to 30 bucks of interest. It was also misleading with the meeting as well, with the vacation packages. I totally comprehend and understand sales tactics. But it was portrayed as like it would be an expense-free, paid honeymoon vacation type deal. But in reality, we would still have to spend $1,000. But I really like the cookware. I'll have it for the rest of my life. They're of good quality. It's solid stainless steel cookware.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 15, 2021

    The first thing I did was boil eggs and the pot is stained. Never heard of that before. Then my fiancée cooked something. It was not supposed to burn. I didn't mind spending $2,000 on the pots, but when they're garbage, unfortunately I'm a little upset. We've had them for not even three weeks and all of them are almost destroyed. They don't look like Kitchen Charm said they were going to. Everything the rep told us was not true. We've had to steel wool them. Nothing works. Also, when I boiled pasta on Christmas Eve, I couldn't even lift the pot. It's too heavy.

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    Punctuality & Speed

    Reviewed Dec. 14, 2021

    We went to one of the shows at a hotel near where we live and we liked the demonstration. We wanted to get something that will last a long time. We didn't want to have to buy pots in another year or two. So, we were trying to make a good investment up front. We're enjoying our Kitchen Charm. It's very durable, it heats up quickly and cooks the food well. The pans do good with ribeye. The pans sear and cook it really well, and efficiently boils water and pasta. It’s simple, but you’re not waiting 10 years for the water to boil. We also got a couple knives and the stainless steel mixing bowl. The little booklet that the rep gave was helpful. But there should be a bit more of an explanation on the cleaning. Other than that, it's figure out-able.

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    Verified purchase
    Customer ServiceInstallation & SetupPrice

    Reviewed Dec. 11, 2021

    I was invited to go to the hotel to view Kitchen Charm and they looked like they were a good set. I gave the products a try thinking they would keep me from buying pots and pans every year. It took about a month to get the products, which seemed like a long time to wait. But they have protocols that they go through. The cookware is expensive for how it turned out. It's also just a higher maintenance regimen than what I anticipated. Be sure you know what you're getting into because if you don't have the time, the products aren't gonna work appropriately for you.

    The instructions are a lot to follow to keep the cookware in a certain manner. That's a dedicated chef type of thing. The cookware is all I have so I have to use them. The cookware burns, which is a little concerning, and I have to scrub the bottom to get stuff off of it. I then have to use the light Brillo thing to keep the inside clean. They're a little bit tough to do. Other than that, I'm very satisfied with the overall product.

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    Verified purchase

    Reviewed Dec. 7, 2021

    We liked the pans from Kitchen Charm. The ones we got have been good. They’re easy to clean. The warranty is nice, too.

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    Kitchen Charm Company Information

    Company Name:
    Kitchen Charm
    Address:
    333 Holtzman Rd
    City:
    Madison
    State/Province:
    WI
    Postal Code:
    53713
    Country:
    United States
    Website:
    www.kitchencharmcookware.com