Kitchen Charm Reviews

My fiancé and I went to the presentation of these pots and pans in January. We got suckered in and decided to purchase the pots as well as a set of dishes and different drinking glasses. We received the pots but didn’t receive the dishes or glasses. I reached out to the company multiple times and it took 2-3 weeks before anyone would connect with me. No one knew why I never received them. Another couple weeks go by and I was told I should have them in 6-12 weeks because they were back ordered. Not the answer I wanted but fine, I waited.

Kitchen Charm brand was purchased and they are owned by Hy Cite Enterprises which has a lawsuit against them for their cancellation policy (or lack thereof). BEWARE: FALSE ADVERTISEMENT, SHADY BUSINESS PRACTICES, AND PRICE GOUGING!!! The worst pots and pans I have ever used. We fell into their trap and bought these pans after the cooking demonstration. When we finally received the items (late I might add) we were thoroughly unimpressed. We followed the washing instructions exactly, including the vinegar soak. After we did the pre-cooking soak and wash, we cooked dinner. We had the heat on low the entire time as the sales person said anything above medium would make food burn. Food still stuck to the pot even on low heat. After dinner, we washed the pot immediately. Food was stuck to the pot and it left a white and gray rainbow discoloration on the pots.

I would highly recommend you DO NOT purchase these pots and pans. They are heavy, everything sticks to them, if anything sticks or burns it is a workout to get the items clean again. I checked this website before purchasing and didn’t see any horrific reviews so I went ahead and purchased them. Biggest mistake of my life for how much they cost. They only cook chicken and vegetables during the presentation because they don’t stick and they can show how “easy” it is to clean up.

We got the six-piece set and the two frying pans and we love them a lot. Kitchen Charm has done well. We did Jambalaya in the saucepan. Being able to cook the rice and then adding your meat all in one pan, makes it a one pot meal. So, that’s nice.

I went to a bridal fair and I got a free vacation just for doing it. Kitchen Charm added an extra free vacation for buying something that day. They told us that the pots were the greatest thing out there and that we could put anything in the pot and leave it in there and it would cook it so perfectly. And when they demonstrated the whole putting the chicken in the pot and it cooked in 15 minutes, I thought that was the coolest thing. So, we came home and tried that immediately but it did not work how it worked for them. The knives are great and work great. But on the ones they showed us at the demonstration, they were balanced perfectly and balanced on a fingertip. Ours does not do that.

The interest rate is absolutely insane. It's close to 30 bucks of interest. It was also misleading with the meeting as well, with the vacation packages. I totally comprehend and understand sales tactics. But it was portrayed as like it would be an expense-free, paid honeymoon vacation type deal. But in reality, we would still have to spend $1,000. But I really like the cookware. I'll have it for the rest of my life. They're of good quality. It's solid stainless steel cookware.

The first thing I did was boil eggs and the pot is stained. Never heard of that before. Then my fiancée cooked something. It was not supposed to burn. I didn't mind spending $2,000 on the pots, but when they're garbage, unfortunately I'm a little upset. We've had them for not even three weeks and all of them are almost destroyed. They don't look like Kitchen Charm said they were going to. Everything the rep told us was not true. We've had to steel wool them. Nothing works. Also, when I boiled pasta on Christmas Eve, I couldn't even lift the pot. It's too heavy.

We went to one of the shows at a hotel near where we live and we liked the demonstration. We wanted to get something that will last a long time. We didn't want to have to buy pots in another year or two. So, we were trying to make a good investment up front. We're enjoying our Kitchen Charm. It's very durable, it heats up quickly and cooks the food well. The pans do good with ribeye. The pans sear and cook it really well, and efficiently boils water and pasta. It’s simple, but you’re not waiting 10 years for the water to boil. We also got a couple knives and the stainless steel mixing bowl. The little booklet that the rep gave was helpful. But there should be a bit more of an explanation on the cleaning. Other than that, it's figure out-able.

I was invited to go to the hotel to view Kitchen Charm and they looked like they were a good set. I gave the products a try thinking they would keep me from buying pots and pans every year. It took about a month to get the products, which seemed like a long time to wait. But they have protocols that they go through. The cookware is expensive for how it turned out. It's also just a higher maintenance regimen than what I anticipated. Be sure you know what you're getting into because if you don't have the time, the products aren't gonna work appropriately for you.

We liked the pans from Kitchen Charm. The ones we got have been good. They’re easy to clean. The warranty is nice, too.