Kitchen Charm Reviews

We had an amazing experience with Rick. He did an excellent job explaining every single detail of the product being sold. We enjoyed the no pressure approach. Ahoy!

Great quality, knives and utensils. The pots and pans are great as well. Rick is the man however if you get lucky enough to do business with him.

We had an amazing presentation done by Robert in Fort Lauderdale! Very informative and personable. Detailed presentation and use of products as well as sales expertise!

Excelente presentation, Robert explained and answered all the questions. He educated me about food and gave excellent examples that make me to think that I need to start the way how I cook and start saving money.

Robert and his presentation was phenomenal!!! He cooked a delicious chicken breast with vegetables so quick and easily. It was truly amazing! Not to mention how quickly he cleaned it! We are sold due to his presentation. Thank you Robert!

Robert was personable and kept us engaged! We loved the presentation so much we purchased the set. Thank you!

We had a great time during our presentation! Our host was great and explained everything well!

Robert was amazing! Informative and entertaining. The cookware and cutlery were impressive.

I arrived late but the presenter still let me in. He is a great sales men and convinced me to make a purchase.

Robert was great at explaining all the products and answering all our questions. We are excited to receive all the cookware and get to cooking!

Loved the presentation. He kept it interesting and me invested.

Robert was an amazing presenter!! Very informative, entertaining, & engaging.

Stay away from this company, they prey on newlyweds and promise a free honeymoon if you buy their products only to not deliver. Food sticks in the pans. Terrible. Their knives are decent but not worth the money.

Love the cookware. I’ve had mine for about 6 years and I wouldn’t cook with anything else. Love the way that it has the whistle and love the way you can leave it on simmer and it will keep your chicken breast nice and juicy.

Great experience, love the cookware after years, no issues. I cook dinner with my fiancé on this cookware after 5 years. Jason in customer service is awesome. He’s always been so helpful if there was ever an issue.

Absolutely LOVE these pans. Everything cooks so evenly and quickly. Super easy to clean, no scratching. Water boils quickly. We got the knife set as well, best cutlery set we've ever used. So glad we found them at the Houston Bridal Expo!

Having owned and used an 11-set of the Kitchen Charm for over 11 years now, I can say with absolute certainty that the cookware offerings are as true-to-described as they can be if we factor out the many eccentricities of human involvement in regards to cooking behaviours and practices.

I write to you good people, that review before buying these products, PLEASE DO NOT BUY FROM THEM! If I could put 0 stars, I would. My fiance and I were even warned by my in laws and my grandmother to not get anything, but we did anyways with good intentions thinking it was nice stuff and in the long run, it would pay us back in food costs of going out to eat, etc etc.

I am extremely disappointed and frustrated with Kitchen Charm. We attended a bridal show where they demonstrated cooking in their pots and pans, making it look simple and effortless. The food at the demonstration turned out well, and we were convinced to purchase the 11-piece set along with a knife set and large utensils — which was far from cheap. At the time, I was excited because I love cooking and wanted high-quality cookware with half the effort and time it takes, just as demonstrated.

DO NOT TRUST KITCHEN CHARM – SCAMMERS!** I’m extremely disappointed and frustrated with Kitchen Charm. They made big promises during their sales pitch — claiming high-quality products, lifetime value, and even “special offers” that would supposedly save me money. It was all a lie. After taking my money, their service dropped off completely. What I received was nowhere near the value they advertised, and trying to get support or a refund has been a nightmare. They avoid accountability, give you the runaround, and treat you like you’re the problem. They’re smooth talkers when they want your money — but don’t be fooled. Once you sign, you're stuck. I deeply regret trusting them, and I’m writing this so others don’t fall for the same scam. **Save your money and your peace of mind — stay far away from Kitchen Charm.**

Dang I should have read the review, before making that expensive purchase. The product is very hard to clean and the price is outrageous plus the interest. Never again gonna buy from these scammers. They say there is a trial period. And then when I was not satisfied of the product. They say I’m not able to return it which was total bullshit. Don’t get me wrong. It is nice and sturdy. I just don’t like the fact it’s stain the pan and it was hard to clean, they’re saying Send the product with a shipping cost of $40 depending upon the weight. Should’ve been free shipping because it’s their product and we’re already paying for high price.. so now I’m stuck with this Bullshit pan. Not happy with the results.

So we went to a bridal show where they demonstrated cooking in these pots and pans. They made it look very simple. The food did turn out good. So at the end of the demonstration, we decided to purchase the 11 piece set, which was not cheap at all. I was very excited at the time of the purchase because I love cooking and just wanted some good quality pots and pans. We have had these for a year now and I would not recommend them to anyone. I hate mine and I honestly wish we never bought them.

Total scam. 10/10 do not recommend. Not easy to clean. Does not work as advertised. We were told we can get a refund if we did not like them but the ‘grace period’ is literally three days after purchase and we did not get the products for nearly a month and a half. They refuse to work with us. All we have out down was a deposit and haven’t paid anything else into it and they refuse to take the products back if used. They like to belittle their customers and not actually take into consideration of how it affects them.

If I could give a zero I would. These are the worst pans ever.. Do not buy them. They are in no way worth the price. They are inconvenient, time consuming and frustrating. I was misled when buying them. Told they do all of these great and amazing things and they do about one of them and that's whistle. They are not worth the price. My Walmart pans cook my food better.

My wife and I bought our set 20 years ago. The pots are as good today as when we bought them. They are easy to clean and very consistent in how they cook foods. The warranty is fantastic, if you do break or damage anything they replace it quickly.

Best service ever I had seen. Very punctual, and also very safety. They maintained consistent professionalism.. I am very thrilled with their work. Everything was upfront and I knew what was happening and what the results would be.

I’m extremely dissatisfied with our pots and pans purchase. They were late shipping them to us and when we received them we have had nothing but issues with customer service ever since. We did everything the guy instructed us to do on how to use them and still our results are not the same. We did the pre soak method in the warm water and vinegar and but the temp on low when we cook. The food gets stuck to the pan takes forever to clean and leaves the pan discolored. For as much money as we spent I wouldn’t ever suggest these pots and pans to any of my friends. We were over sold on an idea and our kicking ourselves now because of it.

My fiancé and I went to the presentation of these pots and pans in January. We got suckered in and decided to purchase the pots as well as a set of dishes and different drinking glasses. We received the pots but didn’t receive the dishes or glasses. I reached out to the company multiple times and it took 2-3 weeks before anyone would connect with me. No one knew why I never received them. Another couple weeks go by and I was told I should have them in 6-12 weeks because they were back ordered. Not the answer I wanted but fine, I waited.

Kitchen Charm brand was purchased and they are owned by Hy Cite Enterprises which has a lawsuit against them for their cancellation policy (or lack thereof). BEWARE: FALSE ADVERTISEMENT, SHADY BUSINESS PRACTICES, AND PRICE GOUGING!!! The worst pots and pans I have ever used. We fell into their trap and bought these pans after the cooking demonstration. When we finally received the items (late I might add) we were thoroughly unimpressed. We followed the washing instructions exactly, including the vinegar soak. After we did the pre-cooking soak and wash, we cooked dinner. We had the heat on low the entire time as the sales person said anything above medium would make food burn. Food still stuck to the pot even on low heat. After dinner, we washed the pot immediately. Food was stuck to the pot and it left a white and gray rainbow discoloration on the pots.

I would highly recommend you DO NOT purchase these pots and pans. They are heavy, everything sticks to them, if anything sticks or burns it is a workout to get the items clean again. I checked this website before purchasing and didn’t see any horrific reviews so I went ahead and purchased them. Biggest mistake of my life for how much they cost. They only cook chicken and vegetables during the presentation because they don’t stick and they can show how “easy” it is to clean up.

We got the six-piece set and the two frying pans and we love them a lot. Kitchen Charm has done well. We did Jambalaya in the saucepan. Being able to cook the rice and then adding your meat all in one pan, makes it a one pot meal. So, that’s nice.

I went to a bridal fair and I got a free vacation just for doing it. Kitchen Charm added an extra free vacation for buying something that day. They told us that the pots were the greatest thing out there and that we could put anything in the pot and leave it in there and it would cook it so perfectly. And when they demonstrated the whole putting the chicken in the pot and it cooked in 15 minutes, I thought that was the coolest thing. So, we came home and tried that immediately but it did not work how it worked for them. The knives are great and work great. But on the ones they showed us at the demonstration, they were balanced perfectly and balanced on a fingertip. Ours does not do that.

The interest rate is absolutely insane. It's close to 30 bucks of interest. It was also misleading with the meeting as well, with the vacation packages. I totally comprehend and understand sales tactics. But it was portrayed as like it would be an expense-free, paid honeymoon vacation type deal. But in reality, we would still have to spend $1,000. But I really like the cookware. I'll have it for the rest of my life. They're of good quality. It's solid stainless steel cookware.

The first thing I did was boil eggs and the pot is stained. Never heard of that before. Then my fiancée cooked something. It was not supposed to burn. I didn't mind spending $2,000 on the pots, but when they're garbage, unfortunately I'm a little upset. We've had them for not even three weeks and all of them are almost destroyed. They don't look like Kitchen Charm said they were going to. Everything the rep told us was not true. We've had to steel wool them. Nothing works. Also, when I boiled pasta on Christmas Eve, I couldn't even lift the pot. It's too heavy.

We went to one of the shows at a hotel near where we live and we liked the demonstration. We wanted to get something that will last a long time. We didn't want to have to buy pots in another year or two. So, we were trying to make a good investment up front. We're enjoying our Kitchen Charm. It's very durable, it heats up quickly and cooks the food well. The pans do good with ribeye. The pans sear and cook it really well, and efficiently boils water and pasta. It’s simple, but you’re not waiting 10 years for the water to boil. We also got a couple knives and the stainless steel mixing bowl. The little booklet that the rep gave was helpful. But there should be a bit more of an explanation on the cleaning. Other than that, it's figure out-able.

I was invited to go to the hotel to view Kitchen Charm and they looked like they were a good set. I gave the products a try thinking they would keep me from buying pots and pans every year. It took about a month to get the products, which seemed like a long time to wait. But they have protocols that they go through. The cookware is expensive for how it turned out. It's also just a higher maintenance regimen than what I anticipated. Be sure you know what you're getting into because if you don't have the time, the products aren't gonna work appropriately for you.

We liked the pans from Kitchen Charm. The ones we got have been good. They’re easy to clean. The warranty is nice, too.

We got a pot and pans set from Kitchen Charm. I've entered a bridal show and we want the experience. We like our new cookware. We really like making bacon in it. It also really is super easy to clean up. We don't even have to scrub. We just start the dishwasher. We've tried to cook things without the lid on it like sauteing stuff. You really have to use the lid. These aren’t the pans to fry things. We've tried eggs and they just stick.

I went to a bridal expo and I was entered into a drawing, and I won. So, I went to the seminar to listen about it. The gentleman who was displaying it cooked for us right in front, and I liked the way that the food tasted and how easy it was to prepare something with minimal time and not with a lot of prep work. Life is so busy that I was like, “Oh, that's something I need.” And I got it. I just haven't used them yet. My fiancé and I bought them as a wedding gift to ourselves. We're not getting married until May, so they're currently still sitting in the box until we have our house together and we can use them together. I opened them though, and I told my mom how awesome they were.

We got a knife set and 12 pots and pans from Kitchen Charm. The quality is very good. I also like that they put it for a registry.