SafeStreetsUSA Reviews

I was contacted by Safe Streets USA after I moved into a new home. The installer was very professional and friendly. The system is good versus the quality. But I have seen the monthly fees advertised cheaper since I bought mine. Other than that, they've been helpful. I live alone now and having the system is good. The dog will always take care of things but he would jump and play with a stranger versus shake them off.

We just bought our home, so we were new and figured purchasing a home security system was the best thing to do given the investment that we just made in the home. We were put in contact with SafeStreetsUSA and we got a good deal as part of the moving package when I changed my address with the postal service. Our interaction with their reps was positive. They, however, did a little upsell after we got it. When they came, I didn’t realize the extent that they were gonna do and I ended up having to pay more for some additional stuff. It was a little frustrating, but, overall, they were all helpful. The installation was fine and the installers were also helpful. The guy helped me customize the features when he set it up, so I didn’t change any of the settings or anything after the fact. He helped me get all that going up front. They walked it through with me and pointed out the number of doors and the number of windows that we wanted to protect.

SafeStreetsUSA is a good company but they need better installers. We have an in ground pool and we wanted to have it on the screens. I also felt like there was a way that we could have that but it felt like the installer wanted to get in and out of my ceiling. Then, we have sliding doors which we more or less got for my infant son because we don’t want him to crawl outside and go to the pool. We were supposed to be able to open them but we can't, not even to have a breeze in since we live near a lake, because it sets the alarm off. Other than that, their customer service rep was helpful when I called them months go. The features on the system are also really good and I like that I can leave my house and know that my animals are safe when I’m not home.

We moved here two years ago and we’ve never had a home security system and we wanted to get one. I answered the stuff on the internet to try and get quotes, and they started calling me from all kinds of places. And ADT was the most affordable one. The sales reps were able to answer any question I had and they guided me through most everything. The installer was also very friendly and he explained everything very thoroughly. The features offered in our system are good and easy. That’s what I care about the most and as long as it works. I customized the package because I wanted to be able to control the system through my phone when I’m away. It’s good to have it and to have that peace of mind whenever I’m away in a distant city. It’s also affordable.

My wife wanted a home security system and after doing research, Safe Streets was the best sort. My interaction with the sales rep was good. The installers got everything done quick and they showed us how to use it. We were able to customize our system a bit such as how many doors and windows we wanted to do and the smoke alarms. However, I had one door malfunction. It kept falling off and I had to figure out how to fix that. But other than that, there’s been nothing wrong with it. The smartphone features are simple to use. I got the little finger button where I can disable my alarm or set it. I’d be lying if I say the cost of the system is fair. But Safe Streets has been good so far and my wife likes to have it when I’m not there.

My experience with SafeStreets has been very good. I initially looked at do-it-yourself type of systems and at those with monitoring then I decided to go with the one that had the most reputation. When you put up a sign or window decal, it’s important to be recognized. SafeStreets had plenty of options in terms of features and the gentleman who did the installation was very knowledgeable. He explained the options so it was a positive experience. The biggest issue we had was the frequent billing. Sometimes, we were charged twice a month. It took two months but we got that straightened out. As far as the quality of the product, the monitoring and the installation, those have all been very good. We use the smartphone features all the time and we're very satisfied with the system.

I got broken into and decided to purchase a home security system. The Safe Streets reps were very well-trained and the installation went very well. The system is good quality and the cost is adequate too. I’ve had the system for about six months now and I’m pleased to have it.

We purchased a house in another town, in Albuquerque, which is about two hours from us. We use it on the weekends and our employees use it, so there’s not always somebody there. We wanted to feel secure that no one’s gonna be in there when they were not supposed to be. We used Protect 1 for our business in Grants, so we decided to do ADT, being that they’re sister companies. When I contacted Eddie, the sales rep, he met us at 8 o’clock at night. He came out to the house, to the condo. He checked it out, recommended what we would need and how many cameras. I wanted more cameras than what we got but he said those cameras cover pretty good. He explained everything in detail, so we’re very happy with him. I’ve called him on the weekends when I couldn’t get something working, and he has walked me through stuff. He’s a very helpful gentleman.

Lately, some people have been walking through our neighborhood and knocking on doors. I had one guy come to say hi and it was really weird. I felt like he was checking the house, so I decided to get an alarm system to protect the family while I'm gone. I Googled alarm systems that were in our area and they had different options. It showed six different options for my zip code and the prices. Some of them were competitive, while I had to buy the equipment for some. And some had free equipment with the contract. I called ADT to get a quote and their price was under $50, which I never expected. I was able to either buy the equipment upfront, which I did, and then the rest I was able to roll into a two or three-year contract, which wasn’t bad. And the equipment is mine, whereas others were three-year contracts and the equipment was still theirs. And if I move, I would be able to move my equipment, so it was really the best deal.

I’ve had ADT for over 25 years and their response time was good. Their representatives have always been very good and the cost in relation to the quality of service was fair. I just had someone come over because there was an issue with the keypad as it doesn’t respond very well to women with fingernails. However, we discovered that we can use our fingernails and it worked. The tech who came was also the one who installed the system. He was excellent. I’m happy with SafeStreetsUSA.

I had an excellent and fantastic experience with Safe Streets USA. The person I spoke with over the phone was excellent, guided me through the initial wants versus needs. But when the installation technician came out, he was awesome. He took time to make sure all of our angles were covered and he made sure I didn’t have any blind spots. The equipment is based on internet connectivity and HughesNet is my satellite provider. While it could be spotty at times, when it does connect, it connects well. So far, I feel much more comfortable because I'm away frequently with the army. Having Safe Streets system available is really a peace of mind. Also one morning, I was on my way out for work and I accidentally pressed the panic button instead of the arm button. I didn't get to the end of the driveway before I had somebody calling me. The whole experience has been really good.

Safe Streets USA sent out an installer and he was very thorough and did all the doors. He forgot one but I’m getting work done in the house and I’ll get the last one taken care of so that’s not a big deal plus, the experience was great. I like the wireless feature and I can operate it from my phone. If I’m traveling, I can access it remotely. Quality-wise, the security equipment is top-of-the-line and the cost is exactly where it should be. Safe Streets should keep doing what they're doing.

Everything else is in this house so I want to protect it. When we moved and I signed up Georgia Power, they referred me over to a company called Allconnect to do my cable. And then they offered a good deal with ADT. After checking around, Safe Streets USA had a great deal so I went with them. The guy that came and hooked it all up was amazingly nice and cool and very informative. I love that I can do everything by my phone, computer or remote control. I’ve never not had an alarm. I always feel safer with it. SafeStreetsUSA is a pretty good company and has great offers.

When the Safe Streets guy came out for the first time, I didn’t like the way he left the trash and told me that I should throw away the boxes and the inserts that came in. Also, I don’t like the way the system sends me e-mail when my alarm goes off and I don’t get any kind of phone call or check notification or anything else. It’s not very helpful. The quality and cost of the equipment were fine but I wouldn’t recommend Safe Streets to a friend.

I bought a second home and it didn’t have an alarm. A Safe Streets USA salesman walked to the front yard and now my security systems are through ADT. The guy who came and installed was very nice and he explained everything which we were already familiar with because we have an alarm system in our first home. I was supposed to have had an extra motion detector put in the garage and either we forgot it or he forgot it. Either way, I only got the one motion detector which is in the hallway. Then the cost is a few dollars cheaper than our other one because they were running some special. I have recommended them.

We bought a new home and we decided to purchase a home security system. I Googled ADT and Safe Streets was the first one that popped up, so they were the first number I called. So far, my interactions with their customer service reps have all been positive. They were helpful and answered any questions that have come up for me. During the installation, there was the attempt at upselling me, but it was okay. They showed up on time and completed the job within an hour and a half. So far, I'm satisfied with the features of the system I got and I would have liked to have had a camera, but I would have had to pay a little bit of extra for that. Also, the equipment is good quality and I'd rate its performance highly. The cost is about right and we feel more secure and safer at home since we got the system.

It’s my first time owning a home and I wanted to make sure that my investment would be good. I went with SafeStreetsUSA considering how long they've been in business. Everybody there was outstanding and helpful. The installer was really good too. I was there for most of it, and then my wife was there for the other part, but he showed me how to use everything and he was good. We customized our system and got some glass door breakers that weren’t initially on it, and it's good. I had a couple more windows, one was in my bedroom and then the other one was in our living room, and it was just easier to get the glass breakers than put in a sensor on each one.

I got a home security system as a preventative measure. I chose Safe Streets USA and I have been with them for six months now. Their representatives were professional and the installation went well. I’m satisfied with the system features and for me the cost in relation to the quality of service was okay. People should get safe streets USA.

My wife wanted a home security system. I saw the ADT ads and it was a name I recognized. My interaction with the SafeStreetsUSA sales rep was very positive and the guy who came out to install the system was very professional. He was very knowledgeable and he showed me how the system worked. I was able to customize my package as they put sensors on all doors and I had the ability to get another option. The equipment works well so far and the cost is relatively low.

I wasn’t happy with my previous home security system, so I switched to SafeStreetsUSA but I'm not happy with this one either. It's a horrible system. It's supposed to be online and I'm supposed to be able to log in to set the alarm but it takes 20 minutes after I leave the house to set the alarm because it doesn’t connect. It doesn’t matter where I'm at and what my connection speed is, it never connects. There are so many bugs in it, it's not even funny. Also, they put in a wireless keypad and it doesn’t work. It's always in sleep mode. After I spend five minutes getting it open and shut the alarm off, it doesn’t shut the alarm off. It sets the alarm off yet nobody calls.

There were break-ins around our house recently and we didn't have anything except on the doors, so we thought it was time to get something else for our security. We were offered a promotion through Safe Streets and the rep we talked to was good. She was very thorough with her explanation for everything. Then the person that came out and installed everything step-by-step explained what he was doing as he was doing it. He was so friendly as well.

Safe Streets' sales and customer service have been outstanding. They were all very professional, personable and they explained everything. Installation was cool also. The installer was Jerry and he was fabulous. Everything he was doing, he would explain step-by-step. When he completed everything, he cleaned up after himself and didn't leave a mess at all. He ended up explaining the entire system to me, and he left his name and phone number if I had any problems. The system is very good and it has everything I need. I feel very good about having it. The smartphone features work and they're very easy to use.

I needed a home security system and I thought that Safe Streets offered a better deal so I went with them. When they came out the first time, I pretty much already knew what I wanted. Then, when they came out for the installation, it took them an hour to complete it. And when they gave me a tutorial on how the system worked, they were knowledgeable. I customized my package a little bit because of the cost and so far, the features of the system I got are adequate. The equipment is also good quality but I had a false alarm already. After the system was armed, one of the motion sensors was triggered when nobody was home and I got a call in less than five minutes which seemed pretty quick. Other than that, I have a couple issues with the time it takes for the mobile app to connect. Sometimes I just give up trying to use it and I go manually to arm or disarm the system.

We bought a home security system for security purposes like for people coming into our yard without permission. My neighbor had ADT so I just decided to go with ADT. It was a good experience interacting with the reps. The service was good. The installation was okay as well because I did not understand most of the equipment that I would get when I got the order and when the representative came, they explained and I was able to get a discount based on what I could afford.

I wanted to have peace of mind knowing that my house is protected. When Safe Streets had a promotional offer, I called to sign up and the representative gave me the rundown. It was a 20-minute call. The guy was very informative, helpful and answered all my questions. He explained to me all the services, what they offer and the breakdown of the price. It was pretty much everything overall. Then the guys who came to install it was awesome as well. The technician was very helpful, thorough and phenomenal. He showed me how everything worked. He also offered me additional services, gave me a rundown of what he recommended would be the best. He showed me how to work the pad and he was very quick. He said it would take a couple of hours, but he punched through everything quickly as well.

The installer from SafeStreetsUSA said that he had to get me two fobs for remote operations that I can put in my car so I can carry them with me. He said that he'll get them to me on Monday or Tuesday but I had never seen him again. The personnel they sent me lied to me. And If he has the fobs and he's keeping them for himself to somewhere they'd be used, then he's stealing them from me. I had to call to find out how I could use my system. Recently they called me up. I said that if I'm in the house and I want to put this thing on. I can't put it on because I'd have to walk around the house and they got the motion detector. He explained some things and when he told me that, then it just wasn't bad.

I just bought a new trailer and I wanted to make sure it was safe. SafeStreetsUSA was brought to my attention by my network. I had my network changed and they were talking about ADT so I called and asked about it. The rep I talked to was nice. She did a great job and set it all up. She got my appointment and got the guy to come here. The installer did okay. He put a sensor up in the corner and the back door and everything works great. But for some reason, my front door will sometimes come on and sometimes it won't. I have to fiddle with the door in order to make it activate. However, he did a great job with everything else. Moreover, he explained every step to me.

We purchased a home and when we were moving, Porch reached out to us and told us that they had a relationship with ADT and that they could help introduce us to a service provider that would help expedite us finding a home security system. And it was Safe Streets. The Safe Streets reps were attentive, responded to emails, and gave me their personal information so I could reach out again. They were respectful of the fact that we were not in-house yet and that I was paying for service for a house I was not living in, so they took my credit card information and said that nothing will be charged until I approved it.

I am writing this review because of the bad experience I have had with above company. My husband recently passed and I did not feel safe being alone so I got a security system. Upon getting ready to pay my credit card I find 3 charges totaling $327.21 of which $135.89 was charged for equipment when everything I got was supposed to be included in my set up. Upon calling them they didn’t seem to care and asked if I wanted to return any of the equipment. Really, all my door and window devices. They have charged my credit card without my permission. I would not refer them to anyone. They ripped me off.

Getting Safe Streets USA for my security system was a good deal. The installation was quick. I’ve had no issues at all. Also, the equipment is great. It meets what I was looking for. I would recommend the company.

We have a new home and we wanted to protect it. We used SafeStreets since I was familiar with ADT. Their reps were very nice and knowledgeable. The installation of the system went fine. One of the techs was able to use some of the existing equipment that was already in the house, and then he updated some of the stuff. They were very nice and professional. Then they told me I could upgrade the features I have later if I want. So far, we've been very happy with the cost of the system. It's very easy to use and I feel more secure. SafeStreetsUSA is a good company.

Everybody in my condo home had a home security system and SafeStreetsUSA is my first one ever on my first property ever. I chose them for the price and my interaction with the sales rep was awesome. The gentleman that came to our condo was very pleasant to work with and he was very informative. He came at the time that I was told he would come, did the installation, and had called upon when he needed to explain something. The installation took him only about an hour and the moment he was completed, he walked us through everything. And then he was on his merry way.

I purchased a home security system to lower my monthly rate on my homeowner's insurance. Safe Streets was the first one that contacted me and their deal was pretty good that I couldn't pass it up. It was free equipment and all I had to pay for was the installation. They explained everything and they didn't try to hide anything. It was pretty straightforward. Everything was installed, and they didn’t mangle up my house and make a mess. I like the system's features. It’s pretty nice that I'm able to do the ADT Pulse through the phone and check whenever somebody has come in and whenever somebody’s at my front door. Safe Streets is really easy to work with and I had a great experience.

I looked into purchasing a security system for our home partly due to the insurance benefit and partly for security when I’m not there. Safe Streets USA is a brand that I'm familiar with, so I went with them. My interactions with the customer service rep were straightforward. He was good, explained everything very well, and got the installation done very efficiently. The installation was very quick and it was all done in one afternoon. The features that are offered in our system are sufficient for the tasks that they're supposed to do. The security equipment is unobtrusive and its quality looks good. I’ve used the smartphone features for my laptop and these are impressive. Safe Streets' home security system is good, solid, and sound. It seems to perform very well and I would recommend it to others.

My experience has been good with them. The house was wired with ADT equipment and the installation team came in and tweaked it. They put in some interior motion sensors. The installation team was fine. I have no criticisms at all. I was happy with them. Also, the features of the system were all fine. We're using it. We've only had one alarm because the dogs went up the steps and ADT detected something in the house. The police were supposed to come but didn't show up. We were at Dover and nobody was in the house but the dog. Nevertheless, we're satisfied with the price. It was reasonable or we wouldn't have done it.

The people who I've talked to from SafeStreetsUSA were great. I told them what I wanted and I got the home security features I requested. The tech who came to install the system was very nice and did a good job as well. The system works fine too.

We just moved in to our house and I wanted backup security when I'm not at home. SafeStreetsUSA's price was cheaper than other providers. Also, all of the people who I've talked to from this company were cool. When the guy came to install the system, we talked for a little bit and he helped me figure out how to use it. He was respectful too and he didn't leave a mess anywhere. We've had the system for a couple of months now and it works good. I only have to turn it on and off.

We needed a home security system and we went with Safe Streets since that was the most commonly used one within the area. The system's features are up to date and I like the quality.

Safe Streets is one of the best security systems there is. Their customer service rep was excellent. Everybody helped me get it installed and running without any problems. The technician that came out was extremely helpful and he was quick. I love the features in my system and I was told that I could add on if I decided I wanted to later on. The quality of the equipment is extremely good, and I've been much more comfortable since having Safe Streets.

The home that we bought was already fitted for a security system. One of the families before had it, so we already had a lot of the equipment. We also wanted one of the Nest thermostats, which was the cherry on top. We had a very good interaction with Safe Streets USA's reps. They were very thorough and outlined all the possible equipment that we needed as well as how much it was going to cost. I didn’t feel like they surprised us with any added fees. Moreover, the cost was fair and the equipment was easy to use.

There are general opioid problem and more drug use in my area, and going with Safe Streets was something I meant to do and finally got around doing. I called them and my dealing with their rep was fine and I was told exactly how to use everything. When he set it up, I also had a couple of other family members here so that they would know how to gain access to the house. The installation went fine, too. The technician was friendly but not overly friendly. He went about his business and did his job.

We wanted protection and Safe Streets USA was our first option. Safe Streets had a good customer service. The installation was quick and the features and the prices were good. We've had the system for about two months now. We feel safer and everything's good. We would tell a friend to get it if they needed and wanted it.

The company that works with the real estate agent recommended SafeStreets. I've also used them in the past in Kansas City. I have one sensor that they called and asked what the issue was. And so it was fine. I appreciated the call. It took them two or three weeks to make the call, however. So I didn't know how attentive they were. Also the installation was fine. The guy was there for about half a day and everything went well.

I figured that I needed a home security system. When I looked up ADT, the number of Safe Streets USA came up and we decided to go with Safe Streets. The reps were nice. The salesman was good and he explained the service to me and what it would cost. I was satisfied with that, so I scheduled in. I just got the basic package. I just wanted a security system, although I live in a safe neighborhood. During the installation, the guy was here for 45 minutes and his work was done. The quality of the system that I got is good and the cost is okay. The features of the system are great and I'm satisfied with them. But one of the things that I was supposed to get, which I didn’t get, was a thing for my insurance company. Nevertheless, I would recommend Safe Streets USA.

I've been used to living in Europe. It's a little bit safer there so, getting a home security system from Safe Streets USA was our logical response moving to the States. I signed up online to get a phone call which I received a few days later. The guys explained what was possible and then a few days after that, we had a technician come out and explained what the options were, walked us through it, gave us pros and cons of what to choose and what it was going to cost. So, we had a good idea of what we were spending and what we were getting for our money and how it was going to work. Once he finished explaining it, he installed the system. The whole thing took 90 minutes and it was pretty quick.

Somebody had recommend ADT to us and we've had them before. We moved from Arizona to Overland Park, Kansas and we transferred the service over, and the transition was a fairly smooth. The customer service has always been good. The reps have been professional and they've gotten back to me right away and explained things to me. The installer who came out was really knowledgeable and offered us certain other things within the house that we could purchase. We also discussed more extensive things and he talked us through these, and he gave us his opinion on what would be the best for our house. So, our installation experience turned out really well. In addition, we were able to customize our package. The service seems to be flowing nicely, but luckily we haven't had to test it yet. ADT is a reputable company and they provide very good service at a good value. We've had ADT in a couple of areas and we're happy with them.

We have an ADT alarm from Safe Streets USA and they promised me a $100 gift card and they never came through with it. However, they offered the best deal so I chose them. In addition, their customer service was good. The installation person though was very pushy about what you need and what you don’t need, tried to sell more stuff. Other than that, I can’t complain about the quality of their equipment. It's very good. But, instead of calling me first, they’ve been calling my friends. I have told this to their customer service. They hang up every time I call to try to get it rectified.

I wanted to protect my house and my family so I purchased a home security system. I had a different home security system prior to using SafeStreetsUSA, but I didn’t like the way they operated. SafeStreetsUSA is better. When I inquired about it, I thought I was going to get at least one camera. But then, I would have to pay a higher price. So, the only thing I have from them is the monitor. The cost is not that bad in comparison to others. The installer did a very good job and explained to me everything about the monitor. We've been with them for two months now and we are more secure with SafeStreetsUSA. I’m glad I have them.

I have my SafeStreets alarm hooked up but I’m still trying to figure out the buttons. I don’t want to set one off and have the police come that I don’t need. I have the motion detectors and it’s what sets off the alarm. The installer who came was good. Since having SafeStreets at home, it tells me what doors to open. It has been a good service and I’d tell my friends that it’s a good system.

In October of 2017 I contacted what I thought was ADT home security. The salesperson "James" proceeded to sell me on a home security system. He began to explain to me that there was a three year contract which I was hesitant about seeing as I only wanted to have a security system installed because I was going to sell my home and I knew it would be a good selling point.

We wanted to feel secure and safe when we're not home and even when we're home. My godparents have SafeStreets and they had a good experience with them so we also went with them. The reps were accommodating with any concerns that I had. They answered all my questions. They were good. Also, the installer was very knowledgeable. He answered all my questions and helped me out with anything that I needed to do with the app. He made sure that I knew how to work everything before he left and he did the work clean. I like the app where it shows the map and everyone in the area. If they see any suspicious person or anything, they can upload and they can share it with each other. For the most part, the cost of the system was really good. As long as you have the phone and a strong WiFi connection, you don't have any issues. Everybody recommends SafeStreets.

My ADT system was set up and it works well. The ADT Pulse app sometimes takes a hot minute to connect, but other than that, everything's great with the system. However, SafeStreetsUSA's rep was highly pressuring me for multiple add-ons but that’s probably part of their job. I had to tell him multiple times what we were going with. If you're putting in an alarm system, it’s not like I just woke up one day and said, “Oh, you know what? I want an alarm.” I’m in the middle of the cable company, in the middle of moving, in the middle of everything else and I just don’t have time for the song and dance. They should just come in here, get the stuff connected, make sure it works and tell me how to connect to it. Furthermore, I got charged $99 to start up and there was supposed to be a $100 gift card sent to me. It was supposed to take six weeks or so, but we got the system around mid-January and we haven't received it. Other than that, it’s a solid system and I’ve been happy with everything.

I was thinking of my family's safety when I purchased our security system from SafeStreetsUSA. Their customer service reps and the guy who installed the system did everything they were supposed to do. Everybody was fine and we had good interactions. I got a standard system that looked easy to run, with very nice equipment, and with a fairly decent cost. I'm pretty much satisfied with it. I like that it's got a key fob too. But what really surprised me was the smartphone technology for the system. Since we've had our SafeStreets security system, I feel more secure during the day given that I work at night. I would recommend SafeStreets.

I wanted to be on the safe side since I was in a new home and in a new area. Safe Streets contacted me and a technician came out to install the security system. A customer service representative also guided me through the process of getting the promotion that they had. It went off without a hitch. So far, the service is worth the cost. But the initial contact might have left out some costs that I wasn’t expecting in regards to some of the installation of the window sensors. If that had been included in the initial sales pitch, I would have been more prepared for it. But other than that, the system does the job. This was my first installation and Safe Streets was a pretty good company to deal with.

I live alone, and I've had a home security system before that included the windows. But I switched and I went with Safe Streets. The rep that I worked with was great, and the conversation just flowed. The guy was also terrific during the installation. The features in my system are everything that I need. It's a standard one, the basic door motion sensors, but I feel like the windows should have been included. The quality of equipment is fine, and the cost was reasonable. If my friends were looking for a system, I'd definitely recommend Safe Streets.

I had just purchased a home and there's just myself and my son. I wanted to make sure that I do everything I can to keep us safe. I went through ADT and they assigned me Safe Streets to me. My interaction with their reps went well and the customer service is really good, which is important to me. Then, the installation tech was professional. He explained everything to me what I was getting and how it would work, and also showed me how to use the mobile feature. I like that I can check from my phone some work if anything's going on. And, I can arm the alarm system from my phone if I forget when I leave in the morning. I picked the highest package, the one that had the camera. I've also got an extra camera or an extra motion device, but I would like the motion lights outside to have been included. Still, the quality of the equipment is very good and I'm satisfied with what I paid.

My wife and I had just gotten our first house and a home automation was something that I felt that would make me feel better knowing that there was something there with her. I work nights and my wife is there alone. I got a really good deal with Safe Streets. The man in customer service that I spoke with was thorough and explained everything really well. He was clear and there was a no confusion. An installer came and was done in 45 minutes. He did a good job and also explained to me in detail how to use the system. The cost of the system was pretty reasonable and the price they gave stayed the same so that was nice. I have the five entryways, motion sensor and a security camera. The alarms are nice and loud and the touchpad seems like good quality.

I’ve used Safe Streets at my last place and it was reasonable so I went to them when I had to start all over again in a new place. I called their 800 number and their sales agent was great and hooked me up with an appointment. The technician took care of everything and was awesome. I had to run out to get my girls and come back to my mom, who stayed there. He helped my mom understand the system too because she stays at the house sometimes. When I got back, he also went over it with me. He was super patient and showed me all the different options. He went over some upgrade too if I was ever interested but no pressure.

I wanted added security and to feel comfortable in the house. My son and I both travel and we wanted to have the house secured while we're away. We also wanted to have a system that we would be able to pull up on our cell phone to see what’s going on. We liked the deal of Safe Streets and also the $100 rebate. I spoke with the reps, and they were very informative. I told them what kind of system I was looking for, and they gave me several options and I chose one. I settled on an install date, and then everything went smooth. The installation was great. The technician arrived on time, and he explained everything he was going to do. He spoke with me and did the installation in a timely fashion.

I just bought a new home then and purchasing a security system will help me with my insurance rates. Safe Streets USA was recommended to me and the installation was on time. The techs made it very simple for me, which was good because I didn't know anything about home security and I've never been a homeowner. The tech showed me the best places to install the extra alarms from doors to windows to garage access, and he made me feel very comfortable while he was at my home.

ADT is a respectable brand and I specifically sought them out as the vendor. I got it through SafeStreetsUSA for peace of mind. Once my wife and I agreed on the system we wanted, the gentleman went ahead and installed it right there and then. It was a bit of a surprise because we had an appointment at 7:00 in the evening and he was here until 9:00 doing the installation and he put in everything he talked about in our conversation. We chose the features we thought were necessary and they were as expected. I enjoyed its smartphone features a bit but my wife wasn't so much thrilled by it. Nevertheless, the system’s cost is fair and I’m very pleased with its overall performance.

I felt like I had to have a home security system for a long time and after having the SafeStreetsUSA system installed, I had some problems with my door. The voicemail wouldn't activate and had problems trying to get to the right channel and the right person to solve my problem. On the other hand, the installer was very helpful. He left a number so we could call him if we ran into a problem. And that’s when I had the problem resolved because when I called the company corporate office, nobody could resolve my problems. Although their customer service was nice and courteous and they told me they were going to connect me with someone who’d help me, I ended up waiting on the phone for another 15 minutes. So I called the technician and apologized because I called him around 9:30. It took me two days to get it solved.

I hooked up my gas, which was all-inclusive and they were hooked up with Safe Streets. They were also hooked up with cable. It seemed like a great deal. I have two houses and we obviously can't be at both at the same time, so I had both of them done. The installation was all done by Safe Streets and it was fantastic. The installers were great and well-informed. Two different individuals came and I received a very consistent experience with both. They had a passion for what they were doing. Ultimately, they're potentially protecting people's houses and lives.

I've been with Safe Streets USA for almost two months now. They offered me too many features, but I didn’t want to go up on monthly payments. But the guy who installed it was good and showed me all the steps. Moreover, he showed up on time and was done in four hours. I feel safer now.

We remodeled the house and upgraded. In addition, we have neighbors and friends that have been targeted, so for peace of mind we had Safe Streets USA install a security system. They've been in the game longer than other security companies. Moreover, they have good reviews and a co-worker uses them. The initial order placement with the reps was fairly simple. The installers were on time and fast. The technicians met my expectations and everything looked good. They were helpful and thorough on the walk-through. They even responded to my follow-up questions about the equipment and it was nice that I didn't have to contact the call center to get answers to my questions. I use the smartphone features and they function, and they're good. My family uses the security system, which has performed well, and everyone's safe. I would recommend Safe Streets USA.

I live in a very safe neighborhood but every neighborhood has that 1% that you can get burglarized. I’m also away home and my daughter comes by and checks out my house three days out of a month. Being that I can’t choose the neighborhood I talked to a police officer and asked if he could recommend a home security company. He recommended to call ADT and said that’s what most people have near me. The Safe Streets reps were quite helpful. They worked with my time and they were informative. I have two bedrooms and one bath so it can’t get too complicated on what my needs were. I just have two doors on the side and it’s a quick process. The service guy came by and he stated the area that needed to be worked and when he came to a certain area of the house where I had new carpet he wore a shoe bootie. I knew a lot of technicians and they didn’t do that.

Safe Streets' reps called and we made an appointment. The guy showed up and he installed the system. Then he showed us how to work it and he was very professional. I'm very pleased with the equipment's quality as well as the cost. Moreover, the system is user-friendly.

My wife and I were very pleased with the polite and professional way Steve introduced us to our ADT security system. He was very knowledgeable and skilled, with no pressure, and we had our wonderful security system the very day of his first visit with us. Thank you for giving us added protection and security to our lives.

I had the pleasure to have a super technician do the final installation of my camera, install a second motion detector and walk me through the entire system. If all your technicians would be like CLINT ** - your company is in good shape.

I was very skeptical about having someone I did not know come into my home but Jason ** came to our home and was so professional and friendly. He was patient with me and explained everything throughout the entire system. We really appreciate his customer service!!! I will most definitely recommend your company to my friends and family.

We signed up with SafeStreetsUSA for our new home after seeing an ad on our local TV daytime talk show. They were offering a $100 gift card for signing up. On June 3rd their technician, Kyle who is a very professional great guy, showed up to do the installation. At the end of the installation he assisted me in filling out the card for the rebate. Our closing was moved to June 12th and so I mailed the card that day.

I tried calling the number I was given for the dealer but he is not responding. I don't know what to do to get help. Is there some other number I can call? You would think the dealer would get it touch with me on a regular basis to make sure everything is okay...but I haven't heard anything from ADT since I bought the service over a year ago. I am considering cancelling.

The tech was great. He was very professional, and took the time to make sure I taken care of. He made the installation easy and hassle free. I will recommend him to everybody I know getting a security system. Thanks for the job well done.

A friend referred me to Safe Streets USA and I spoke with their sales rep and he got me all taken care of. The installation was very good too. The features of the system are appropriate for my house. The cost is slightly high but I value the product. When I went into it I was hoping the budget to be around $40 a month and I ended up closer to $60. I'm happy with everything that was included though. It’s worth it. I've been satisfied with Safe Streets USA so far.

I've got that comfort of knowing that we have a home security system, although we're neither in the safest nor the worst neighborhood. We had a lot of recommendations for security companies but when I researched them, some were smaller companies that haven't been around nearly as long as Safe Streets USA and Safe Streets was a trusted name. The person who signed me up and set up the appointment for someone to come out was extremely helpful. The technician that installed the system was also very helpful when answering questions and he was very polite and extremely pleasant.

When asked to move security panel from one wall to another, Chris didn't fully install correctly so it didn't work and left 3 huge holes in my wall without fixing them. When I escalated it to Management I was blown off by Kenneth ** without any resolution or responses after asked to send the pictures as "proof", no response. I received a quote of $350 to fix and asked if they would reimburse and still no response! I can't believe they just left these holes in my wall and didn't even check to see if the system was working. Unbelievable and so disappointed with this company!!!

Safe Streets seemed the easiest to get in touch with. I reached out to other companies and I never received any response. With Safe Streets, I applied online and within two minutes, the rep called me back and got the contact set up. I was notified by a call several times prior to installation that my installation was scheduled. Then I received a reminder from the actual installation team. He showed up on time and installed whatever he was supposed to. He seemed to be very knowledgeable and recommended some additional things that I didn’t want to install, but he was not very pushy, which I appreciated. I liked working with him.

When I sold my home in Pasadena and I moved, I was renting for several years, but I've always had a security system in each of the five homes that I’ve had as it gives me that extra bit of security. The Safe Streets USA system works well and I like that it is updated, and I got Ring installed on the doorbell, which gives another level of security. The installation guy came in and did his thing, and he asked me where he was going to put the equipment. I told him about the downstairs and what I wanted to do, and he was very detailed and caring. He told me what I should do and what he wanted to do, and he told me where he was going to put it in. He was a lovely young man who took care of business.

I am very pleased with my ADT system. I was very pleased with the respect and answered questions by the sales person and the installer Terrance **, who took the time to answer my questions and was very patient. I would certainly recommend you to my friends.

I bought a home and the realtors referred me to the ADT guy. The SafeStreetsUSA's sales rep gave me some ideas and finally came to a consensus of what I wanted. They gave me some discounts so it was worth it. They sent a tech out to install and he got the job done in a timely manner. The home security features are cool. Everything is right on the money. It is very good quality and I would definitely recommend it. It is a good idea to invest into. You get some good benefits from it and it is an extra layer of protection for the house especially if you got kids. I am very satisfied with it.

We were very happy with the gentleman that did our installation. He did not make us feel pressured into buying anything we did not feel we needed. We feel that he explained things to us clearly. He was kind and considerate. The only bad part of it all was the weather and we hope he made it home ok.

It was time to get a home security system when we bought a new home. I knew ADT, so Safe Streets USA was a name I knew and my son had them. Every single one of the Safe Streets reps was excellent. The guy I spoke to on the phone was wonderful and the young man who came to do the installation was astounding. Mostly, I'm happy with the features offered in the system.

I'm currently living in my first home and my friends who have owned properties have utilized home security systems. I then did some research and from what I understood, most of them are self-setup. You self-monitor and if there's anything, you report it. I didn’t want something like that. I wanted something where they can monitor and if I’m not there, they can send someone over, just like if a family member is there and someone is in distress. ADT has the history and reputation and from what I noticed online, they seem to be a better type of security system than the others. There were a couple of websites where they had the best rating in terms of reliability, getting in contact with an individual, set-up, and pricing.

I called Safe Streets USA to install an ADT security system for my business. The rep was great and did a good job. He came in and walked through how to change the settings. The equipment is fantastic and the features are great, but I hoped for a camera system that recorded. They don't offer anything where if somebody breaks in, I can look at the events four days later to show the cops. I feel better after getting the system. I have something that will alert the cops if something happens. I’d definitely recommend them.

I have a brother that is into drugs so I wanted a security system. My parents used SafeStreetsUSA. The sales person I worked with was fantastic, professional and very accommodating. Since my home was brand new, he made sure that everything was straight. He was very conscientious of placement without me having to tell him. Moreover, the equipment does the job and is reliable. Plus, it was a lot less expensive than expected. I feel a lot safer in having it. I highly recommend SafeStreetsUSA.

We're not home very often so I had to have something to keep an eye around. I went with Safe Streets because I couldn't find any other one that would go out here. The reps usually were very kind and informative. They helped me with any issue I had and were are able to resolve anything within a reasonable amount of time. The installer then came in and introduced himself. He let me know what he was going to do and where the devices were going to be placed. The installation process was very quick and he went through every option with me. He also helped me on how to operate the devices and I completely love the ability to control the system with my phone.

My installer was Murray **. He was friendly and knowledgeable about the product. He provided excellent service and I was very pleased. I feel the system he put in for me will help me feel protected and safe. He showed me how to use it and I feel confident that I know how it works and that it works well.

The girl at Safe Streets USA that I talked to on the phone was really pleasant and very helpful in any question that I had about the system. I had told her about someone coming in my downstairs so she told me what I needed and sent me an email of it. She did everything I wanted. The installation was great and the installer was very patient and informative. He gave me his card and information. I like the features of the system really well, as well as the cost. I feel safer having it in my home. One night it told me that my basement door opened but I had not tucked the stickers on the window. But after I did we’ve not had anybody come in down there. I have a camera too and that camera is wonderful. My experience with Safe Streets USA has been great. And if somebody would ask me about them I’ll hand the card I got from the guy and tell them to use it because this is where they would want to go.

Today I contacted ADT for a quote for my mother who is in the first stages of dementia. The installation was done in 72 hours. I am happy with the technician’s knowledge of the job. I would recommend a system to all my friend. The technician was also courteous and worked fast. Thanks, Safestreet USA.

I live all by myself and work a lot so I’m not at home all the time. SafeStreetsUSA had a good reputation so I went with them. I customized my package a little bit wherein the smoke detectors would link with the security system. Their installer was in and out in three hours. The system's good and the cost was worth it for my peace of mind. I would tell my friends to check out SafeStreets for an option.

Paul ** came out and installed our security system. He was very professional and knowledgeable on the product and answered all questions I had. Thank you Paul for the outstanding service that you provided. I felt like he was a member of the family while he was here.

We had some stuff happen in the neighborhood and I felt it was in our best interest to make sure we were safe. A friend of mine had ADT so she recommended it. I called and the customer service agent set everything up. The gentleman came to my house and installed everything. He was fantastic. He was very neat, did a good job, made me feel very comfortable and was very knowledgeable. He explained everything.

I was in a rough neighborhood with an unsecured home. I called the number by ADT services and Safe Streets USA was the company that came through. Their customer service and the initial walkthrough with the installer were good. The tech did some upselling by telling me about their security features for windows. as well as about securing all the doors in the home. I availed of a set package with a good price point and quality. They have cool features and I get what I pay for. Moreover, I love using the Pulse. I feel very comfortable now that I have the system. I don’t have to check around as much as I did before. I would highly recommend Safe Streets USA. And in the future, I want to have more doors secured and get motion sensors.

I’ve used Safe Streets' system before to keep the home secure. The features in my system were pretty standard and the price was average. The only thing that I had an issue with was that they asked me the number of sensors I would need and had someone at the house. But still, I didn't have any sensors and they told me that I needed something else which cost an extra $100 or $200. That was not a way to do good business and I didn’t appreciate that. They should go up front, figure out and tell me what I need. But I would still recommend them if they made sure they had a tight contract with them.

We moved from Arkansas down here and when I got online to the electric bill, it took me over to ADT/Safe Streets. I availed of the security system to put off my insurance. Also, most of the people in this area have some sort of security system and I hate to say that it's a shame we live in a world that you have to do that. If I'm far away, it gives my wife and I some peace of mind that if somebody comes in the house, somebody's going to be notified even if we have somebody that's watching our house for us. We like the little clicker where we can arm and disarm it, and keep heads convenient in the house. It is an alarm system and we have got a motion detector in our living room and the three doors coming into the house - the front door, the patio door, and the door in front of the garage are all monitored. I also like the fire and police deal where we can hit it and the emergency code.

We did the whole thing - the fire alarms, window break, and the glass break. The installers were very good and kind. They were quick and very conscientious of our time. So far, Safe Streets USA has been really good. We've had them since the middle of November and that's the time that we've been here. We went with a customized package and spent an extra $600 on glass break and all that kind of stuff. The cost was good and they gave us a lot of money and more stuff, and we don't have to pay each month. We feel great having Safe Streets. I was sick a couple of weeks ago and we didn’t know any hospital so we hit the ADT, and they were there. It’s also great for seniors. We can be taken advantage of and we don't hear very well, so then the glass break will set off the alarm and that's good. It was worth it.

My installation tech was a very courteous and friendly person. She was incredibly knowledgeable. She exhibited an aura of professionalism. Her explanation of the operation of the system was excellent. Due to her expertise, I would definitely recommend ADT to our friends and relatives. We even talked about our cats. She was awesome.

Murray was Awesome. His customer service best. I would recommend him for all your installations. He was knowledgeable and made me feel comfortable with switching from the other alarm service. He went above and beyond to make sure that the all the equipment that I wanted were there.

My husband wanted to have video cameras outside the front of the house and that was my whole reason for wanting ADT for our service. The rep goes, "I can give you guys the Ring where they're just to be mounted on the wall. You just have to download an app." We didn't realize that it was a totally separate service. I go, "I don't understand why we have to download an app." He goes, "Well, that's how you'll be able to see your video." "Well, okay. But I have ADT." But nobody sat down and explained anything to us. We paid $299 per Ring and I'm figuring that we'd have monitoring so, if we get a time, we can click on it and see if anybody's there. But they've already stepped away and we can't playback.

We wanted to commend SafeStreets for sending such a quality person for our installation. Adam ** was knowledgeable & professional at the same time, gave us the peace-of-mind that he seemed trustworthy and actually cared about the quality of his work and our understanding of the system. Nice to have someone working in your home whom is positive and clearly takes pride in their company and the work that he does.

One’d was great and very professional. He explained in detail all the ins and outs of my new system and took his time making sure everything was in full working order. I really would recommend him to my friends if they get ADT.

I have been on the phone with your company to try and find out why my account was closed. Did not receive any notice of my service being shut off then was told another company had brought out my contract. Called that company and they did not have it so now what. Your people could not give me one answer why my account was closed and then wound not reinstate it. Why??? No answers and on top of that I have a credit through you as well so where's my money at??? Need answers!!!

So happy me and my family can have a peaceful mind now that we have security system. Wonderful tech. He was very helpful too. He went step by step on everything he did. I will recommend ADT to a friend.

Josh ** installed a home security system on January 17. He was not only courteous but also patient with us. While he was here he also probably sold another system to our son. He was also careful to treat our home with respect and cleanliness. I appreciated that he remained helpful in handling all our questions and concerns.

Matt, the installer was very professional, yet personable. He explained everything thoroughly, ensuring we were fully informed about alarm features and the smoke and carbon monoxide detectors were installed before he left. Being new to the area, we now feel security in our new home knowing ADT is there to assist us if and when help when needed.

I'm happy with Safe Streets USA. The initial outlay was a little bit more than I had anticipated but I don't mind the monthly fee. Also, all of their reps were very polite. I kept pushing the date back because I wanted to make sure the windows and doors were in and they were very cooperative about that. I also like the installer. He was very informative on what he was doing, why he was doing it and what the end result was going to be. We had added one more on the window breakage which I thought was included but it wasn't. However, I was okay with that. The system is working and I'm still learning it. Since having Safe Streets, I feel better about being able to take my 12-year old granddaughter to the house. I have recommended it to friends.

Safe Streets USA is a well-known company and I trust them. The reps I dealt with have been extremely helpful. During installation it took an hour to get everything installed and out the door. The installers explained everything from the littlest annoyances to the biggest things to know about the system including how to work it and who to contact if I needed the help. My favorite feature is the chime and the noise of the system. And in terms of the cost in relation to its quality, it is 100% fair.

Your employee ran my credit without my knowledge and consent and kept pushing us to order. When we said we were not ready --- I now have a hard inquiry on my credit that I have requested to be removed last month. As of today's date, it still has not been removed. Very dissatisfied with your company for doing this to me.

Great and friendly installer who was helpful and experienced. Very happy with overall installation and final process. First time user of ADT and very happy. Gordon ** was our installer. Gave me all the information that I needed to make an informative decision on installation items.

Jason ** the technician was very knowledgeable and helpful on our setup and installation. He was extremely professional and showed a sense of passion about his profession. Not only was he on time, he actually showed up during a blizzard when the traffic was horrendous. I have contacted him several of times for some questions that we had about our system. He promptly returned our phone calls without hesitation. Jason performed his task thoroughly and neatly. We were extremely pleased with Jason and because of his representation of ADT we highly recommend you. Thank you very much.

SafeStreets' equipment is very nice and is of good quality. It's top of the line and it's the only thing you need but if you want cameras, they'll give you that too. I even have the system on my phone so I carry it in my pocket. I also like my chimes and I don't care what anybody says about them. Every time a door is opening in my house, I really feel protected. I love the sense of security and I wouldn't have to worry about anything. In addition, their sales rep helped me a whole lot. He taught me how to run the machine and he was very good. The installer was courteous and polite as well, and he took time with me. I'd also recommended them to others.

I really amaze, how easy and stress free I went through all this process of getting the right security system and CCTV, through the installation. I want to give an special thanks to the technician that went to my house Mr. **, for been so professional, courteous. This guy is a real asset for this company. Keep the good work and spirit.

To protect the home when I’m not around, I got a home security system. The interactions with the sales rep of SafeStreetsUSA were all straightforward and they very thorough. Also, they're very friendly and helpful. The installers gave their input and I gave mine and we came to an agreement on what the best way for everything was. I’ve had no issues with the features that I have. Plus, the cost is fair. I feel very secure that if something happens, my alarm would go off. It is a good feeling. I’m pretty happy with the way everything is now.

He was courteous, friendly, very professional. He took time to explain, and guide us several times to make sure it was done correctly. His personality was fantastic, and knew he job. I would recommend him for more jobs to come.

I live in a really safe area. My husband got ADT, which we had before, through Safe Streets since he was not home all the time. Their customer service people were able to answer all my questions and were very polite. The installer was very nice too. I am disabled so, he worked around with what I needed. I'm very pleased with the features of the security system. I was able to customize it and I like the fast break. I'm very satisfied with it. We feel more secure with the system being here. However, a man gave me papers to turn in for the rebate and I haven't heard anything. Other than that, I would highly recommend them.

We were going to operate a medical foster home in our home and so we needed a security system for safety. I'm with ADT and SafeStreetsUSA resonated in my area because it's what most people use. The Safe Streets reps were kind and professional upon entering the home. They appeared very personable, knowledgeable, task-oriented and skilled. They gave us all the do’s and the don’ts and ran us through the process in an expedient manner that wasn’t rushed. I accidentally cut off my smoke alarm with my cooking skills and they called me instantaneously because I was in a panic. They told me what to do and then the next morning, they reminded me that I had to reset it at 8:00 AM. My husband was in the hospital and that reminder was very helpful. It was awesome.

Safe Streets USA contacted us and they had a promotional deal. The sales reps were fine and the installers were very good. The cost seems pretty reasonable and I would tell my friends to give Safe Streets USA a try.

David was very Knowledgeable and willing to answer any questions. He took time to make sure we understood our options and how the system works. He took the time to show us how to program and how all the features work. The ** are satisfied with their service. Highly recommend David.

We purchased a home and we put in a security system through Safe Streets. The installation was quick and right to the point. It took them less than 40 minutes. The security provider called us right away when the alarm went off by accident and the customer service people were pleasant. I'm comfortable with the security system and the service is great. I would recommend them.

COMPLETE SATISFACTION and that doesn't happen much these days!! Our technician was prompt, informative, and highly professional. Would recommend this company to friends again!! TOP NOTCH!!! Thoroughly satisfied with the service that we received and very impressed with the knowledge that the technician provided.

We just had a technician by the name of Orlando install your services, he was very knowledgeable and very friendly! He made sure we understood the system after he finished installing it and that it was working correctly! Thank you Orlando!!

I love the service I get from Safe Streets. I feel much more secured having the system and I'm very happy with it. The system, the reps and the installer have all been fantastic. The guy who came out to install was on time and was very friendly. He was only here for not that long and then it was all good. The camera system is my favorite. I can also log in and log out using their smartphone features. I could see everything and do whatever I need to do.

Murray ** was my installer today. He did a Great job, he was quick and efficient and answered all questions and demonstrated all the buttons and went through multiple scenarios. Thanks so much. I feel safer already.

I called ADT and they sent out Safe Streets to set up and so far their service is good. I've only had the one guy that installed the system and he was awesome. He did great work. He was fast and he explained everything to me. It feels good knowing the home is protected. But the only downfall is when we got the cellular part, so I could access it from my phone, I noticed that it was slow. It could take up to three to five minutes of waiting for my phone to load. It would be easier to open the door and disarm it at the panel. But other than that I like everything about my system. The glass sensors and the smoke sensors were a little high-priced. But I like having the feature knowing that the downstairs windows are protected since they're accessible and there are no smoke or fire if we're gone.

Why would any service tech install a partial system, then spring on you that it will be an additional $4000 to finish with window, motion detectors to "secure" your home? Isn't this the reason for the initial installation? To secure the home. Very disappointed in the drill into my walls scenario, install partial equipment, then tell me it's $4,000 more. Just near ready to have them remove the whole thing. But, under a 3 year contract, waiting for a manager to call. They said this could take 2 days. What a joke!

I’m a law enforcement officer, so I keep a lot of my equipment in the house which need to be locked up and not stolen. I called Xcel Energy one morning to let them know we were moving in on a certain day, and the rep I talked to was able to give me a deal with Safe Streets. I went with them because they ended up being the cheapest that I could find.

The security system I got was a full package that covers the whole house. The product is good and I’m satisfied with it. However, I’m not satisfied with SafeStreets’ system because the company said that I was going to get a return of $100 for the installation, but I haven’t received anything yet. I called SafeStreets once and I was sent to another agency who they said was going to take care of the $100. It has been three months. If I don’t receive the money back, I’m going to take out the service.

There was an ADT unit already in the house and it was first time dealing with SafeStreets and ADT. The customer service on the phone was very polite and helpful. The gentleman who came out and installed was very informative and very helpful with the setup. He walked me through the completion of the installation and getting me online. He installed an additional security camera to the existing system so it’s been great with keeping an eye on the house while I’m travelling or out. He upgraded the existing system with the wall unit and the touchpad. I like the system and I’m happy that I can access it via my phone. I also like the smartphone features because now I can monitor the camera on the phone or even at a laptop. It works in the night too, so the night vision is great. I can even see what’s going on outside at night. The system is great and everything has been a wonderful experience.

I'm glad I chose ADT. I can set the alarm off and on with my phone. The setup was nice and neat. Customer service was great. Dante ** explain each part carefully and made sure I understood how to work my alarm system. Thanks again???

We did a new home purchase and got a home security system for safety reasons. We had ADT in the past and we recently got SafeStreets. I did mostly everything online and their site was very user-friendly. Everything was pretty straightforward. There was nothing too complicated. The installation went really well. The gentleman was very knowledgeable and very courteous. He wanted to make sure that we understood what was going on before he left. It wasn’t just “try to get this done as quickly as I can and run out the door” kind of thing. He was very professional - “yes, ma’am, no, ma’am; taken his shoes off before he even came into my house” kind of thing. He was also super knowledgeable about the system. He walked through things with not only myself but also with my older son.

We needed a home security system since it's just me and my son. The people at Safe Streets were great. They told me the prices of different security systems in my area and what benefits I would get out of ADT security system if I chose Safe Streets security system. The installer talked me through each step of the process and walked me through the website and the app. He did great. I love the system's features. It's very sleek and very affordable, and I was surprised. I like to use my keypad, my phone and the little kitchen thing. One morning, as I was getting dressed for work, the keychain was in my pocket and I bent over and set off the panic button. Two minutes later, they called just to make sure everything was okay. I feel a little bit more secure than I did without Safe Streets.

I needed a home security system and felt a little safer with one. We wanted ADT and they sold us SafeStreetsUSA. Their reps were very knowledgeable. The technician that came to install the alarm was very knowledgeable as well and very courteous. We had a very good experience with him. He explained everything and walked me through the whole process. It was fairly quick and he did a nice clean job. The features of the system are okay and they were what I needed at the time I chose them. I added a camera in the living room and I'm happy with the quality of their security equipment. The smartphone features are okay as well and it's nice to have it.

I moved into this gated community so I would not be harassed but your salesman but just ignore the signs. Next time I will be calling the police to have them arrested. I will be filing a restraining order if I Need to. These houses are not cheap and I just wish your salesman would follow the orders and quit trying to see us something. I said no and that wasn't good enough. They keep talking and I very rudely shut the door in their face.

We just moved into a much larger home and we couldn’t keep track of our exits so we felt like getting our alarm system. We wanted ADT but when we signed up, SafeStreets USA was the local ADT supplier. My installation experience was great but there were two issues that we didn’t realize. The first issue was they never left me with any of the ADT street signs to put out in my yard and we still want those. And then the other issue was a bunch of windows were opened and never closed. And we didn’t realize that there’s a very small crack and we got a bug infestation about two weeks ago.

We are very pleased with this new ADT system. Jacob ** was the installer. He is a very nice, well informed and helpful young man. We are looking forward to a safe a secure future with this company. Jacob told us he will be our tech, GREAT!!!

This is the first time I've owned a home and there have been some issues in the neighborhood so I got additional cameras for the area. I have Safe Streets USA for a month and a half now and it’s been very good. I went with them because of their reputation. Their reps were very knowledgeable and put me at ease as to what to do. They showed me where the placement of the devices was and told me what my options were for future additional services. They were also very patient, friendly and supportive.

I've had Safe Streets USA for a few months and the quality of the system is fine. Also the installer showed up when he was supposed to and I haven’t any issues yet. My wife feels more comfortable because I travel for work sometimes. She likes knowing that it’s on. If I’m not home she sets it every time she gets home until she goes to bed. It’s nice.

I am very dissatisfied because since I have had SafeStreets I have had almost $500 in total in damages and theft. Long story short, I tried to settle this matter outside of a court room. I had a technician come and check everything. It took over a month to get everything half way completed. I do not recommend this company or ADT. A firearm is more reliable than their cameras.

Charles did a great job with the install. Gave me what I wanted. Thanks!! He recommend the Ring which was perfect for me. I would recommend him to install any equipment you have. Thanks again for the service your company give its customer. I would recommend to all my friends.

Anthony ** is very professional, courteous and knowledgeable on his duties. (I almost cancel the installation but he manage options to satisfy our needs). Will definitely recommend and use his services again. Also ADT has a great reputation and that’s why my family and me have peace of mind!! Thanks.

SafeStreetsUSA contacted me through the home warranty that I received when I purchased the house. They offered me a better deal with the ADT security than another one that I was looking at. Also, installation was pretty easy. I’ve been with them since September and everything went smoothly.

We had a wonderful experience working with Stephen. He was very personable and his customer service left us extremely satisfied. It was obvious that he was passionate about this product. Our family feels safe and secure now that we are being protected by ADT.

I bought a new house and the power company presented a $50 package where I would be able to get a security system and all my utilities taken care of right then. I decided to sign up then they had somebody come out and install the system. It was a pleasant experience and it went real smooth. Once, I made a mistake and set the alarm off and they called immediately. They were very friendly and they asked me for my passcode to verify everything. It seemed real secure so we definitely feel much safer with the security system, especially my wife. It's only been a couple of months but I'm very satisfied with Safe Streets USA and I would recommend them.

I had an excellent and very professional installer from SafeStreets. He was very thorough in explaining. I also got my window detail through the mail and the reps I spoke with on the phone were very good. I'm highly satisfied and very pleased with my experience. I feel good about the device, too. I feel safe and have fewer worries.

Living alone has made me fearful and anxious at night. I must thank this company and your representative, Josh **, who recently installed a system in my home. He thoroughly explained my options, and then efficiently installed my new protection devices. Afterwards he took the time to explain in great detail how to use the features of my new system. Courteous and so friendly, he never acted rushed, and gave me his full attention. Very professional and he made all the difference in my comfort level with this new system. Thank you, Josh, and thank you SafeStreets for helping me feel safe at home!

We had a home security system before and we just want to replace it. SafeStreetsUSA has an app that is a little easier to use. We have a second house and we're not always there. With it, we can monitor what's going on and we can look and see if people have been in and out. We have visibility to monitor from afar, so that’s helpful. However, there was one person I spoke to who wasn’t very good but the second person I spoke to was much better. It definitely was helpful that there was a $100 Visa card we got for signing up because that helped make the decision and we’ve gotten it in the mail. The installer was nice. Though, there are a couple of things that shifted during what I thought we signed up for and what he said we signed up for. So that was always a little awkward.

I wanted my home secured while I was moving in so I decided to go with SafeStreetsUSA. I got their $44 a month package. The installer was good and the installation went very well. I’ve been with them for two months now but I haven't really used it yet because we're just about to move in, but we're moving this week.

I’d heard good things from other people about ADT, and when we moved in two months ago, we purchased the ADT Pulse monitoring package through SafeStreets. The gentleman who installed it was very clear and he explained everything he was putting up and what it did. All the instructions were easy to follow. The SafeStreets team made it very easy and comfortable to learn. And I feel very secure after having the system installed. I have to get into the habit of setting it up when I leave and coming in quickly and deactivating it. My granddaughter happened to push one of the buttons and it called the SafeStreets team and they were very helpful. I would highly recommend SafeStreets to other people.

Quick install! Friendly! No mess! I’m glad my home is protected, have had no issues after the install. I would recommend them to family and friends. The installer was very informative about the product he was selling and installing and was on time the day of installation.

Thank you for the service. The tech was very knowledgeable and explained everything well. He took his time, worked well, cleaned up after himself. He was very patient with myself and my wife. I recommend ADT and this tech guy to anyone interested in joining the ADT family.

This is my third year with ADT and so far, my experience with them has been great. I was called by a rep and was told that my contract was coming to an end. He said that I had an opportunity to upgrade my equipment, so I did. The installation went great and the tech was super. He was in and out, and even made some improvements on some of the locations where my stuff was, like on the back door and where the camera goes. I got the package that included one security camera with updated sensors and updated monitor with a smoke detector that's tied directly for the fire. I feel a little bit safer now because I got that camera. I could turn it on since it's hooked into my Wi-Fi system and I could look in from any direction.

James ** Came out to our home after initial install and was extremely helpful. He not only helped update some areas of the house that were missed in first install but also educated us in the process. James did a great job!

Ms. ** was professional and very knowledgeable. This was the best experience I have had with a home alarm system, giving me confidence in how it was tailored to me and understanding the way it works and trusting reliability. It is also a relief to open the door to my home to a woman. She clearly knows as much about this work as if she developed and owned the company herself. A great credit to ADT. Thank you!

Installation tech just left after installing our ADT system. He was on time, knowledgeable, and very professional. Pointed out several things for our safety that I hadn't even thought of. Took time explaining things along the way and went into great detail when he was finished to explain all the functions and capabilities of the system. Very impressed with his expertise and the way in which he represented SafeStreetsUSA with ADT.

The Installation Technician was well versed in the equipment and installation. He was very professional and diligent in installing the equipment. He stay to make sure that everything was operational. He did a good job of making sure that there was no damage to my home.

I have no words for the wonderful services Mr. Dante ** did in my home. He was extremely professional and friendly. Mr. ** was very patient in explaining all the details for the security system. Also in what worked best for our safety needs. A wonderful people person made the four hours a blast for my wife and mother. I will most definitely recommend to friends and family. Thank you so much.

The installation consultant Claudy ** was excellent. He arrived on time as scheduled. His professionalism was a breath of fresh air. He was pleasant, maintained a clean work area, and completed the job timely. I would recommend him to a friend.

Mr. ** installed my system and he did a wonderful job. He made sure I understood everything he was setting up. He walked me through the set up of all my devices. He was very polite very respectful. He even took time to explain some of the things to my younger son. Thanks a lot...

We did not have a good experience with the first tech that came out but Josh ** saved the day. He was very knowledgeable and well prepared. He did an excellent job. He had all the products necessary to finish the job.

The gentleman that came to my home was prompt, he introduced himself and took his shoes off. He was dressed nicely and had good image for your company. He was very helpful in helping me decide where the keypad should go and what my most vulnerable doors and windows are. He had a nice respective personality and was knowledgeable about your product. It was a very pleasant experience. I wish all people that come into your home to sell or install were so prepared and courteous.

Thomas ** just left my home & I was extremely impressed with his knowledge, professionalism, & temperament. I highly recommend Thomas for your installation. Thank you, it was a pleasure doing business with Safe Streets USA.

We had the pleasure of Franklin ** as our Installation Consultant and could not asked for a more personable, knowledgeable individual. He made us very comfortable with the install and answered every question. I expect that we will be happy customers of ADT for a very long time.

We had excellent customer service from Delio **. He installed the alarm system and he was so professional. We had ADT 10 yrs ago and we're not happy. Delio is an outstanding representative for your company. Thank you again Delio.

Our tech, Jean **, went above and beyond installing our ADT system in our very old, large house with limited internet. It was a challenge to put it mildly, and he rose to the occasion. He was patient, courteous, and above all, professional. Any company would be proud to call him an employee.

My son suggested that I try the Safe Streets system. I've had it since July and the guy that installed it was wonderful. Since the security device was installed, it has provided me with a sense of security and when my grandkids are around, I feel better about them being here. So far, I'm happy with the service.

I used a different security provider before but I wasn't doing the monitoring, then I got the ADT security system that I had previously, and now I've had the Safe Streets system for almost two months. I've had the Safe Streets security service before, so I went with them again. The installer explained the Safe Streets system and let me know what goes on with it, so that experience was good. One time, I called the team at Safe Streets because of an issue I was having with the alarm, but it corrected itself so I didn't need to have anyone come out. Overall, Safe Streets has been professional.

Mr. Jermaine ** is an exemplary rep for SafeStreetsUSA. Last week, he installed my Mom's system at her Pearl MS home efficiently, recommending important options that ensure we receive the best service. I can recommend him with the utmost confidence. His thorough knowledge, comprehensive inventory and skilled installation gives me great peace of mind that Mom's property and her safety will be protected 24/7. Mr. ** is a Pearl resident, too, and asked that we call him at once should we have further needs. It was a great pleasure to meet and work with him.

There was a Safe Streets promotion that I was given through my utility company. It was giving me a couple of extra sensors for the system. I got the complete monitoring package and the installation turned out okay. The guy came out and installed the system and showed me how to work it. He was excellent. Since having the Safe Streets system, we have fewer worries when we’re away from home. There was a loss of the system once and they called in an instant and took care of everything. They gave me the password and everything was back to normal.

I recently purchased my first single family home and decided to use ADT as my security provider. My installation consultant Anthony ** did a GREAT job on my install!!! He was on time (actually early), professional, knowledgeable and efficient after explaining all my security package options. He showed me how to use the equipment after install and he confirmed all contact numbers needed for any further questions/monitoring. I was very pleased with the work and his expertise!!! Thanks ADT (and Anthony ** as well!!!).

We moved from the D.C. area to Ohio and started using Safe Streets USA about two months ago. We purchased the package which was a step down from the one where we can monitor closely. Their tech who came in was fine and installed everything. It brings us peace of mind being able to alarm the house during the day and when we leave at night.

We had a security system before but the company no longer exits so we have been without a security system for a while. We're getting ready to list our house next spring so we thought we have to get one. Safe Streets was out within two days. We have a fairly large house but they did everything in a timely manner. They were here most of the day and we got a lot of doors monitored. I know if someone comes in my house at which door. They were really good people. I pay them $45 a month, and we're on contract with them for three years. We can carry them with us if the new owners of the house don't want the same coverage or if they want a different company.

We received a flyer in the mail about the security service of Safe Streets USA and the flyer gave us quite a bit of information. I would feel safer in my house especially at night when I'm alone. So, I went with Safe Streets and I've been with them for a couple of months now. I had a very good experience during the installation of my security device. The installer was informative and very polite, and he did his job quickly. I've been paying $40 a month for the basic service package and it has been working fine. I just have to make sure that I remember to turn the alarm off when I should. Since the security device was installed, I've definitely felt safer.

We are very pleased with your product (ADT Security System) which was installed yesterday. We were very pleased with the representative/installer, Michael ** who was very patient and professional/helpful. We especially love the ring door bell. We now feel very secure.

We were unsure if we would go with ADT. Drew arrived ready to install, if we chose. We interrogated him and he informed us of the options and insight into security needs. He knew both technology and prices and led us through our assessment and selection of technologies. We decided to go with ADT on the basis of his presentation. He was a gentleman throughout. Thanks Drew.

We were extremely pleased with the knowledgeable and professionalism of Jeremy **, our service technician. He was so courteous and answered all of our questions regarding the system. He carefully took the time to explain all of the features. We would definitely recommend to friends and family.

The tech arrived on time. Fully explained what was being installed. The only problem was getting the signal at the HQ as they were doing an update. System was tested. Tech made sure it was working correctly. He stayed until we had the APP downloaded on our phones. Has problem getting app installed. He called and fixed problem. Great job on installation. A very pleasant young man and very helpful an asset to your company. Thank you.

Our serviceman Terrell ** was excellent. He explained everything very well and took his time to make sure we understood and got what we wanted. We went room to room and he showed us what we could do and recommended to us what he thought would be best.

Mark ** was the perfect person to install my alarm. He listened to my needs and worked to get them met. I needed more than what I was told I was getting and he didn't give up until he got it. He answered all my questions. He did a fabulous job! Thank you so very much Mark! I feel so much safer! You are great at what you do!

I recently just had a system installed. David ** was the installer. He was very knowledgeable and courteous. He answered all of my questions and took his time to explain everything. I would defiantly recommend him and Safe Streets. Thanks again.

The technician Shawn who came to install my system was amazing!! Made everything easy to understand and use, he was courteous and kind to me and my two noisy children. Shawn was professional and easy to talk to, I felt my questions and concerns were treated with respect and genuinely acknowledged. This guy needs a raise!!

I had a problem with the Ring Door Bell. Safe Streets came back 3-4 times but they got it working right!!! The Alarm Technician William ** would not stop till he got it working! I'm over 60 & have had several service guys over the years. William rates at the top!!! Wish they were all like him. A company is only as good as the people working for them... I would recommend Safe Streets to anyone who wants great service...

I feel much better knowing my family is protected. Dante ** was our technician. He was very friendly and helpful and answered all of our questions on the system and how it worked. He left everything clean. It was a very pleasant experience.

Melissa installed our system and we could not be happier. She explained the system, gave us recommendations for equipment and completed the install, gave us a class on the system and cleaned up. She was very nice, professional and a great person to have as a business assistant. She took into account our safety, and also provided money saving tips. Thanks ADT and Melissa **.

Thank you for my installation today (7/27/17) by Eric! My technician was nothing short of awesome on every level-professional, courteous, razor sharp! I appreciate the skill and the prompt efficient service. I am totally satisfied. Thank you so much.

I would like to thank Jesse ** for putting in ADT security system. He was a very pleasant person and so very nice... He took me step by step on the app and showing me how to use the alarm on the wall. I would definitely recommend him to any one. He work so hard at none stop to get the security up and running... He deserves a raise. I'm so glad that ADT has such awesome representatives... Thank you Jessie ** for everything you did and as well answering my questions about the safety of my home... Finally going to be able to sleep a lot better now knowing my home is safe and secured.

Mr. Cameron ** is well above a professional! He's one you can count on to get the job done right without taking any short cuts. I am very pleased with the ADT Family also Mr. ** in customer care, and their supporting staff for setting up my security system. If anyone is looking for a security system, go with ADT, and don't sell yourself short when it comes to protecting your love ones. Thanks again for your great service...

I got my security system installed by Safe Streets USA. The technician was great, very knowledgeable & explained how the system work. He make sure that I understand it. He was very patient with me. I feel safe in home now.

I'm very happy with the service I received from Safe Streets. Andrew was extremely professional and friendly. He told me exactly what I needed to hear and finished the work neatly and efficiently. He even came back the next day (a Saturday) to re-install the sensor on a new door at no charge. I would certainly recommend Safe Streets after my experience with Andrew.

I had the greatest experience with my install process. My technician was Ron **. Ron was professional, knowledgeable and time efficient. He was patient and made sure that I understood the proper use of my equipment. He is truly an assist to the ADT company.

Daniel came to our house in Brooklyn this morning and made it all so easy. He was punctual, he figured out what needed to be done to make us safe and secure, and took care of installation quickly. He explained everything thoroughly and was delightful to work with - I feel as though we are in very good hands! Thank you!

The two gentlemen Tyler and Julio were absolutely phenomenal. They were fast, pleasant, and very friendly. They were both very patient and made my experience terrific! I would definitely recommend them to anyone. I can honestly say I'm glad I chose ADT and glad with the service provided.

I Googled an ADT dealer and Safe Streets USA was the first one I saw. I've been with them for three months now. I got their package with the phone, camera and keypad. Everything went smoothly with the installation and it was fine.

The install took over FIVE hours. The tech was at my house until after 10 PM and still was not finished. At one point during the install, he had to leave to go back to his last stop to clock out of the GPS to finish the install at my house. I was also told by customer service to ask for a certificate of service. When I asked the tech for this, he had NO CLUE what I was talking about. The tech left numerous holes in both the front and back side of my hallway wall.

Technician Glenn ** came to our residence, and done a fantastic job. He really went above and beyond to get everything that we needed and wanted. The guy is a hardworker and I appreciate his help. That is not all, the system is great and easy to use!

Aldwin was very professional and friendly. At the beginning he covered the selected plan and what his suggestions were, and he covered cost honestly before installing anything. He made sure that he explain everything to me and that I understood what each piece equipment did and how it functioned. He worked quickly and efficiently. Aldwin also has a great personality and is very polite.

I was very happy with our installation consultant Jean **. He did a great job placing all of the equipment in areas that he thought were for our best protection. He spent at least 45 minutes reviewing how to work the system and showing me how to use the app. I was very happy with the customer service.

I picked Safe Streets USA and have been with them for four months now. However, I wouldn’t recommend them. I just wanted the basic package but I felt like I was pushed to buy more than I needed. I didn’t like that and I felt like the system was overpriced too. The salesperson who was also the installer went in and installed all the devices in all the rooms and even on the windows and they were not necessary. But since I already have te system installed, I'm just trying to finish my contract.

Would like to thank Brendan for the professional installation he performed and his helpful attitude was appreciated. We would recommend him to our family and friends. He seemed very knowledgeable about the equipment. And we also appreciated his instructions on how to use the system.

We had a fantastic experience with SafeStreets installing our new security system. Anthony ** was very personable, installed everything we needed without pushing other products we weren't interested in and was able to answer all our questions and concerns! Thank you Tony and SafeStreets.

The installation consultant, B. M., was knowledgeable, efficient, and precise in the installation and explanation of the use of our system. He was very professional. He interacted well with us. He answered all questions to our satisfaction. I highly recommend him.