SafeStreetsUSA Reviews

We bought a new house and the inspection company that we used recommended Safe Streets. The inspection company was also able to help provide some information and set the program up right through them. It also didn't have an extra step. We used to have Time Warner when it was Time Warner, as it's Spectrum now, and they are similar. However, Safe Streets is a little bit easier in terms of setting up and scheduling. I definitely give a kudos to our salesperson who was really great and thorough, which always makes the experience a little bit more easy. He was nice and he texted me beforehand to make sure that I was there in a good time and everything he would need to install was there. He also actually came out to the house beforehand to make sure 'cause the little system that was already here was really old. He was able to figure out what we needed so that it would be good to go ahead of time.

The person who installed the alarm from SafeStreets was good. The installation didn’t take that long. However, the rebate was kind of confusing. I didn’t like how you only had a little bit of time with it because you're moving and you got a lot of things going on. The remote is also kind of expensive but the features of the system are good.

We had a company doing the security system before but the contract expired and they didn’t have any local technicians. I had ADT before and the service is pretty much the same plus I feel more comfortable having somebody local versus somebody out-of-state if I have issues. The SafeStreets reps showed up on time and were friendly and helpful. When the installers came in, they checked everything out and went over everything with me to make sure they were doing what I wanted and they did. They also knew what they were doing so I felt good about that. Then they cleaned up after.

I purchased a home security system partly to get a better insurance rate and because I was moving to an area that I was not that familiar with. Somebody recommended SafeStreets USA so I got them. The installer seemed well-informed and was very personable. He walked me through all of the different options that were available and recommended additional equipment. But the cost shoots up very quickly and is a little higher than I expected when you start adding other options like glass break, another sensor here and there, and a motion detector. Nevertheless, I like the features and I’m impressed with them. Some of the options are great wherein you can have the fob and just turn it on and off remotely. I’m also interested in the fact that I can shut down certain zones and have the system speak or not speak. I’ve never had an alarm before so it’s interesting for me and my wife feels safer. All in all, I was very impressed and I'd definitely refer them.

The guy from SafeStreets who did our install was great. I also dealt with some guy named Dave on the sales and he did pretty well too. I was impressed. I like the system's features. What I signed up for was supposed to be mostly free but then once it got here I had to do a few more windows and it was a little more than I wanted to spend but I’m pretty satisfied with it. I also like the quality of the equipment.

When I was in the military, my home in New Orleans had ADT security. It’s a good company. So when I bought a house in Atlanta, they were the first company that I went with. Safe Streets was the most customer-friendly among the different ADT people who called me. I also had a really excellent service from the gentleman who came to my house to install the system. He was professional and he explained everything to me and didn't try to upsell me anything. One time, I called him to ask if he could come by again to show me something. I also told him that one of the sensors kept falling off the piece of plastic when I opened the garage door. I couldn’t get off work until midnight, but he came at 12:30 at night to my home and fixed it. So everything has been super great.

I thought of getting a home security system for peace of mind and a better rate for my insurance. ADT put me in contact with SafeStreetsUSA. Everybody was super nice. It wasn’t a whole lot of trying to upsell me. I just told the rep what I needed and he said what he could for me. He answered all my questions and then set up an appointment for me. The installers were awesome too. They helped out when there was a whole snafu with my phone line not hooking up. The issue was through Frontier. The installers said they were gonna hang out for a while, while I’ve gone with the customer service of Frontier. And then Frontier said they fixed it, but it still wasn’t fixed on Frontier’s end. Then the installers told me not to worry and that they would come back the next day.

Safe Streets is a good company to go with. They offer digital and wireless on the controls of their home security systems. I purchased a home security system to protect my house and the gentleman from Safe Streets who came out and hooked up the system was very nice, professional and knowledgeable about the equipment. He also answered all my questions. I like the features offered in the system and its quality a lot. Its cost seems to be in line to the quality of service too. Since we've had the system, we feel more protected and safe.

I’ve been an ADT client when I lived in my previous apartments so I wanted to continue with the alarm system. The installation was great. SafeStreet's technician was efficient and on time. The system's features are very practical, convenient and easy to use. I'm feeling safe.

I decided to have a home security system installed for insurance purposes and SafeStreets was cheaper. Their rep came, shook my hand and he was very nice. He asked me where I wanted the system and I told him exactly where. He installed it, set it all up for me, showed me how to use it. I like the ability to turn the system on and off from the mobile app. I also have two Ring devices which SafeStreets installed which are very nice. I have a little child and she gets on and off the bus and I feel a lot safer knowing that she can turn the alarm on and feel safer herself.

I had a home security system but it was outdated. I got the prices around and decided to try SafeStreetsUSA. I like the convenience and I was pleased with their team’s knowledge and willingness. I really enjoyed the guy whocame for the installation too. He was down to earth and just talked and talked and he was pleased to do his job. I'm also satisfied with the system’s features and I like the equipment’s quality. Go with SafeStreetsUSA.

We just moved into this house and it already had a system in place, so we wanted to get it activated. My experience with Safe Streets USA was nothing but good. The sales rep was good, although the guy that installed the system was a little mouthy. He was open to talk about anything, but I prefer an I'll-stick-to-business-and-get-the-job-done type of person. Nevertheless, the features offered in our system package are nice and the actual quality of the equipment itself is all good. Also, the cost is at par. I recommend Safe Streets and I would tell others that it's a value-added system. It's worth the effort.

I bought a new house and a home security system was part of a package deal when I changed my utilities. Safe Streets was recommended. The gentleman arrived on time and he was very polite. He showed me how to work the system and then he left. So far, I am impressed. I like knowing that whenever the door is open, I hear the system. I also like that I could look on my phone to check and see what's going on inside my house, especially when I'm away. That makes me feel a little bit safer. I like the features of the system, but I'm going to have to expand. I need more cameras and get the doorbell thing too. The cost is good and really reasonable. Overall, the system is reliable and the people are nice.

We’ve lived in our neighborhood since 2001 and the last couple of years, it seemed like things have gone through the roof crime-wise so we decided to do something with it. I looked into some information online, talked to a couple of people and I wanted to go with the best with ADT. SafeStreetsUSA called me several times and finally, I was able to talk to them and get all lined up. However, I got a problem with the motion sensor in the front. It has gone off several times. I changed the battery out in case that was the problem but that was not the issue. SafeStreetsUSA walked me through some troubleshooting steps and asked me a bunch of stuff this morning. I asked them to just send a guy out. I got the system on June 1st and the battery especially, should last a lot longer.

My mother was sick and we needed to keep her house secured. We have ADT in our house and I wanted to go with them for my mom's house as well. Brian from SafeStreets did a fabulous job on the installation. The internet wasn’t installed correctly so he had to come back a second day. He was very professional and he met all our needs. I also love the quality of equipment installed. I love the smartphone features as well. We got a really good price on the system. The cost was very reasonable. I am very impressed with SafeStreets.

The pricing with Safe Streets is actually more than the other providers. I was trying to keep the cost down and got the basic package, but their installer tried to sell me more equipment. I particularly like the key fob thing in case I need someone in an emergency. But the first time I had to use the system, I was by myself and I hesitated. Then the alarm went off because I forgot to hit a button and then they called me. So I wish there was a note card that I could keep in my wallet to make sure I did it right. Other than that, the equipment looks fine and everything is as I need it.

I used a home-grown security company in Louisiana before and when I came here to Georgia, I needed to pick a home security system. I went with Safe Streets USA because I knew I would be using ADT equipment which was best known to me. The cost was comparable to what I had before, but this system has a lot more bells and whistles than the one I had in Louisiana. So, even though the monthly fee was a little bit higher, it wasn't a problem for me because of what I’ve received out of that.

We finally bought a house and when we moved in, getting a security system seemed like a good idea and it seemed that more houses on here have the signs in the yard for ADT. We had gotten the extra thing in the basement, some motion sensor, a camera, glass breakage, the smoke detector and the one which tells you if it freezes or not. I’d like to have something more on the garage though. The guy that installed the stuff was nice and we liked him. However, we had a problem with a scam. We had gotten stuff from someone who said they were from ADT but were not. I called up Safe Streets USA to see if the system was being monitored because the people had gotten me wondering. Everything seems fine though. We use the smartphone features all the time and it works well. Having it the system feels good. We like it mostly for when we go out to the lake for a week and we can look and see what’s going on via the internet.

I have a home security system as a preventative measure and have had it for, give or take, 2 months now. The quality of the system's feature is good and they're exactly what we expected, so we're satisfied. Safe Streets USA has been doing a good job too. The installation and the process leading up to becoming one of their customers was easy and then there was not a real huge transition that took place. So, it was simple on my end. I would assume if an issue was to arise, then they would address it promptly. So, working with Safe Streets is convenient since the consumer does minimal work and it's more on the provider.

I bought a house and thought it’s better to have a security system. I searched online and called the ADT customer service, who directed me to SafeStreets. My interaction with the rep was nice. The rep answered all my questions and explained very well. However, the installation took some time. The system's features are nice. The arm stay and arm away features are very useful and I like them. I'm satisfied with the system. It's nice and useful. One time, I pressed the wrong button and caused the alarm to go off. Someone called me and confirmed. Plus, they sent the police to my home. I'd tell friends that if they want to install a new security system, I can recommend SafeStreets.

I wanted a home security system and the discount I received from Safe Streets USA made me go with them. I had a brief phone call with their reps and they were all right. The installer was in and out. It took him a few hours to finish the job but he stayed to himself and did what he had to do. He also explained to us how to use the system. My package was a little customized. I got a lot of windows so I got the shatter box. Moreover, I have more than three entrances so I got five door alarms. However, I'm not sure why I have to pay extra to use the mobile function. That should be standard. It's another $10 a month so I don't use it.

We've wanted to get a home security system for quite some time and went with Safe Streets after seeing some infomercial about it. We got a standard package which I like overall, though, the touchpad is a little outdated so I hope for it to be more slick.

The representatives I dealt with were great. They gave me all my options, told me what options I could get later on if I wanted to and answered all questions I wanted. On the installation, I was given all the options and told how things would work or why the technician had to pick somewhere as a spot. It was very easy and straightforward, and the technicians were all great and professional. They got stuff done in a timely manner.

The tech who did the installation for our home security system was good and the system basically covers everything that I need for my situation right now. I have exterior and interior cameras, as well as the glass break sensor. It sometimes triggers if we slam the door too hard so I know it's sensitive enough to catch something. The platform on the app sometimes lags a bit behind real life but it's naturally gonna do that. And sometimes, it has a bit of trouble linking out but normal tech loads and there is nothing that's not helpful. The only thing that I wish I can do from the app is to set a schedule to something like arm the system at 10:00 PM every night and disarm it at 5:00 AM. I can only do that through the online portal. But other than that, everything's fine so far.

We got SafeStreets three or four months ago for a new home. I was impressed with how quickly they got it set up and going. They got everything together in a couple of hours and the customer service rep was absolutely amazing. He got everything set up and told me how to get my rebate and I had it already. Also, this area was overloaded and the installer helped take up some of the slack. He showed me how to do everything and helped me get everything downloaded on my phone and my computer. I felt very comfortable when he left here.

We have a family business and we wanted to be extra secure, and Safe Streets was the first one that popped up so we got a security system from them. The interactions with their reps were okay. However, there were things that were promised that weren't put on the plan by the technician. So, we had to go back and get that added later. Also, the monthly cost is a little higher than I think it should be. There were also some costing for items like the camera, which Safe Streets market quite a bit for which I looked up myself and it was portrayed as a deal when it was really not. Nevertheless, the installer was great. He was very helpful and very informative. We fully understood what was being put in and why. I was able to customize the features offered a bit and I use the ADT Pulse app. Since we've had Safe Streets, I feel secure with it every day.

We ended up with Safe Streets USA when the home security system provider we were using wouldn't be able to provide us service in the new area that we moved in. The system we got works like it's supposed to and we got an easy-to-use app that is similar to what we had in our previous system. But for what we're paying, we’re not getting as much as we had before. When I first spoke with the sales rep, he outlined the package that we were getting as well as the cost, however he didn’t make it clear that we would get window sensors and that it would be an extra cost. He also advised me that we would get a $100 gift card based on the deposit that we had to pay. But I have yet to receive that and I can’t get anybody to give me a response on that. They said I have to talk to the rep but I couldn’t get the rep on the phone.

I'm always travelling and I felt it was time for an alarm. The installer from Safe Streets came in early at 8 o'clock and got it done in two hours. I asked questions and he answered. I was gonna write everything down and he was like, "No, I'll make sure you understand before I go. I don't want you to write it down and get confused." He was really professional. I got basic locks for the doors and windows as well as shock sensors. However, the quality isn't that good. I have back windows and the alarm slipped off the first day because it isn't designed to stick on glass. When I woke up, the alarm went off at 1:00 in the morning. If I'm out of town and one of them moves, the alarm goes off and the police shows up, I get a bill for it and it wouldn't even be my fault. But the alarm's working fine.

ADT was offered when I was setting up my bills. At that time, I was talking to the rep of the gas company. Then, they put me on the line with someone from ADT. The rep from ADT was a nice guy who explained everything well. He also set up my appointment. And then, the person who came in to install everything explained everything and what our other options are if we wanted to purchase more things. Everything went fine. And when the panic button went off a couple of times, I've had to talk to people who called me immediately and said that was an accident. And they were very friendly.

We received a discount for the home security system of Safe Streets through the Farm Bureau, which we had our insurance company with. The reps of Safe Streets were all very nice and very accommodating for any questions that I’ve had. The installer was also very knowledgeable and friendly. We got a standard package from them but we did add some extra window break sensors. The installer said that it might be a good idea to have an extra smoke detector that extends into the house and the glass break sensors. So far, everything seems to be working great.

We used Safe Streets before and we liked it. We never really had any problem with it. My interaction with their reps has been fantastic and the installation was seamless. We filled out all the information and everything we could. Now, we've got two houses and we've been able to monitor everything like we wanted to. They came and did the installation fine but the only thing that we were waiting on was the $100 gift card that we never received through them. And it has been about two months since we've done everything. But everything else is perfect and we enjoyed everything. We went with the standard package and it is working fine. The quality is great as well. The smartphone features that they offer are fantastic and it's been a lifesaver. The cost is good considering what we're getting and all the rebates we're getting through the insurance I have.

I moved into my first home and getting a security system was something that I wanted to do while moving in. The previous homeowner had Safe Streets and they had a good experience with it so I went with them too and I just updated the equipment. I got a new panel but the sensors and everything are the same. The quality and cost of the system were very worthwhile. Also, my interaction with the gentleman who came out and did the installation and activation was very straightforward and helpful. Now, I definitely feel more safe with Safe Streets system there and I don't have to worry about anything when I'm not home.

I got ADT's basic package for home protection although I know they also have a sensor for breaking glass. That is something I may look at in the future but I'm happy with what I have now. I'm retired and there's usually somebody around here all the time. I’ve only had the system for a short while but it has been working fine. I also had a security system in the past but I can do more stuff with the keypads now. It's nice. The system has gotten a bit better electronically. ADT also has a good reputation and I would recommend them to a friend.

I recently purchased a home and that's when I decided to get a home security system. SafeStreets called me and offered me a good deal. Their customer service reps were very informative. They sent a representative and he hooked me up promptly. I had very positive experiences with him. The installation experience was very good as the installers were very thorough. It's a new construction and they did a very excellent job and I'm very pleased with their service. I like the features that were offered in our system. It has a motion detector, and also a fire and window detection. Their equipment is reliable and up-to-date. The technology is great, and I'm very pleased with it as well. The smartphone features are very good. I downloaded the app as soon as the system was installed, and I've used it twice. But normally, I do it the manual way.

I had just purchased a new home so I needed a security system in it. The guy from Safe Streets who came out and did the installation was real knowledgeable, and he was comfortable to work with. He gave us good suggestions and we were able to customize our system. When I was with Xfinity, I had issues all the time and it would go off when nobody was moving. It was terrible. Safe Streets' system is working great right now and I will recommend them.

I'm in the area and I was familiar with ADT. The SafeStreetsUSA rep was friendly, although he could have explained things a bit more and went through everything a bit more of what he had done, what was done, and how he did it. Then, when the installer switched out one of the boxes, I told him I didn't want holes because there was a box already up there. If he could've used the same holes, it wouldn't have bothered me. But he made new holes, so there are holes showing in my entrance way and I wasn't very happy about that. It wasn't corrected nor was it fixed. It's still the same way and I had to plug it up myself. Also, he didn't put everything up in a way where the equipment won't easily fall back down. To me, they're not up in a nice way.

Since will be moving, cancelled ADT. This is the thing. I paid for extra equipment but the agent told me that after cancellation, all "equipment" will not be functional including chime. WHAT!!! The agent said I will get discounts at new house. Sorry. I won't used ADT again. I can't even use chime!!! As a loyal customer for the past almost 10 years. Used ADT in 4 different houses. I am ditching ADT. BTW, my monthly bill is $55! SO... be careful. Do NOT purchase extra "equipment" because they will just be junks on the walls!!!

I live with my fiancé here in New jersey and she’s not from here. We decided to get a home security system to make her feel safer and one of the factors that affected our buying decision was the reviews. We also liked the ADT name and they were the first one to contact me. It sounded like a reasonable deal, too, so we went with Safe Streets. The person I talked to was professional and good. He seemed like he knew what he was talking about and answered all my questions. I have friends that are in car security and I have an idea how to break-in to get around the system. So, I asked him certain questions like backup battery and cell phone. I also asked if the cops would still be called if somebody had a little black box to shut the cellphone’s signal off. He told me how the system worked and it fit the need that I was looking for.

I liked the idea that I didn't have a big down payment at Safe Streets. Everybody there was nice and helpful. I was given a date when the installation guy would come, and though he was kinda late, he was efficient and it went well. Over the phone, we had already discussed what I was gonna buy so he put in what we had ordered on the phone and he explained it all to me. I had a little bit of trouble with the system being a little oversensitive, but I'm over it. My husband passed away so I was living by myself. I'm hearing impaired and I was a little afraid, but now I feel much more secure.

I'm 84 and I got a heart problem. And sometimes, I’m alone during the daytime. My daughter and my grandson, who are my caregivers, are on an alternating basis. SafeStreetsUSA seemed to be the right choice at the right time. It just gives them great security knowing that I’m locked in, and the alarm would go off if someone tried to get in. Their customer service reps were very informative and accommodated us in every way that we needed.

I was contacted by Safe Streets USA after I moved into a new home. The installer was very professional and friendly. The system is good versus the quality. But I have seen the monthly fees advertised cheaper since I bought mine. Other than that, they've been helpful. I live alone now and having the system is good. The dog will always take care of things but he would jump and play with a stranger versus shake them off.

We just bought our home, so we were new and figured purchasing a home security system was the best thing to do given the investment that we just made in the home. We were put in contact with SafeStreetsUSA and we got a good deal as part of the moving package when I changed my address with the postal service. Our interaction with their reps was positive. They, however, did a little upsell after we got it. When they came, I didn’t realize the extent that they were gonna do and I ended up having to pay more for some additional stuff. It was a little frustrating, but, overall, they were all helpful. The installation was fine and the installers were also helpful. The guy helped me customize the features when he set it up, so I didn’t change any of the settings or anything after the fact. He helped me get all that going up front. They walked it through with me and pointed out the number of doors and the number of windows that we wanted to protect.

SafeStreetsUSA is a good company but they need better installers. We have an in ground pool and we wanted to have it on the screens. I also felt like there was a way that we could have that but it felt like the installer wanted to get in and out of my ceiling. Then, we have sliding doors which we more or less got for my infant son because we don’t want him to crawl outside and go to the pool. We were supposed to be able to open them but we can't, not even to have a breeze in since we live near a lake, because it sets the alarm off. Other than that, their customer service rep was helpful when I called them months go. The features on the system are also really good and I like that I can leave my house and know that my animals are safe when I’m not home.

We moved here two years ago and we’ve never had a home security system and we wanted to get one. I answered the stuff on the internet to try and get quotes, and they started calling me from all kinds of places. And ADT was the most affordable one. The sales reps were able to answer any question I had and they guided me through most everything. The installer was also very friendly and he explained everything very thoroughly. The features offered in our system are good and easy. That’s what I care about the most and as long as it works. I customized the package because I wanted to be able to control the system through my phone when I’m away. It’s good to have it and to have that peace of mind whenever I’m away in a distant city. It’s also affordable.

My wife wanted a home security system and after doing research, Safe Streets was the best sort. My interaction with the sales rep was good. The installers got everything done quick and they showed us how to use it. We were able to customize our system a bit such as how many doors and windows we wanted to do and the smoke alarms. However, I had one door malfunction. It kept falling off and I had to figure out how to fix that. But other than that, there’s been nothing wrong with it. The smartphone features are simple to use. I got the little finger button where I can disable my alarm or set it. I’d be lying if I say the cost of the system is fair. But Safe Streets has been good so far and my wife likes to have it when I’m not there.

My experience with SafeStreets has been very good. I initially looked at do-it-yourself type of systems and at those with monitoring then I decided to go with the one that had the most reputation. When you put up a sign or window decal, it’s important to be recognized. SafeStreets had plenty of options in terms of features and the gentleman who did the installation was very knowledgeable. He explained the options so it was a positive experience. The biggest issue we had was the frequent billing. Sometimes, we were charged twice a month. It took two months but we got that straightened out. As far as the quality of the product, the monitoring and the installation, those have all been very good. We use the smartphone features all the time and we're very satisfied with the system.

I got broken into and decided to purchase a home security system. The Safe Streets reps were very well-trained and the installation went very well. The system is good quality and the cost is adequate too. I’ve had the system for about six months now and I’m pleased to have it.

We purchased a house in another town, in Albuquerque, which is about two hours from us. We use it on the weekends and our employees use it, so there’s not always somebody there. We wanted to feel secure that no one’s gonna be in there when they were not supposed to be. We used Protect 1 for our business in Grants, so we decided to do ADT, being that they’re sister companies. When I contacted Eddie, the sales rep, he met us at 8 o’clock at night. He came out to the house, to the condo. He checked it out, recommended what we would need and how many cameras. I wanted more cameras than what we got but he said those cameras cover pretty good. He explained everything in detail, so we’re very happy with him. I’ve called him on the weekends when I couldn’t get something working, and he has walked me through stuff. He’s a very helpful gentleman.

Lately, some people have been walking through our neighborhood and knocking on doors. I had one guy come to say hi and it was really weird. I felt like he was checking the house, so I decided to get an alarm system to protect the family while I'm gone. I Googled alarm systems that were in our area and they had different options. It showed six different options for my zip code and the prices. Some of them were competitive, while I had to buy the equipment for some. And some had free equipment with the contract. I called ADT to get a quote and their price was under $50, which I never expected. I was able to either buy the equipment upfront, which I did, and then the rest I was able to roll into a two or three-year contract, which wasn’t bad. And the equipment is mine, whereas others were three-year contracts and the equipment was still theirs. And if I move, I would be able to move my equipment, so it was really the best deal.

I’ve had ADT for over 25 years and their response time was good. Their representatives have always been very good and the cost in relation to the quality of service was fair. I just had someone come over because there was an issue with the keypad as it doesn’t respond very well to women with fingernails. However, we discovered that we can use our fingernails and it worked. The tech who came was also the one who installed the system. He was excellent. I’m happy with SafeStreetsUSA.

I had an excellent and fantastic experience with Safe Streets USA. The person I spoke with over the phone was excellent, guided me through the initial wants versus needs. But when the installation technician came out, he was awesome. He took time to make sure all of our angles were covered and he made sure I didn’t have any blind spots. The equipment is based on internet connectivity and HughesNet is my satellite provider. While it could be spotty at times, when it does connect, it connects well. So far, I feel much more comfortable because I'm away frequently with the army. Having Safe Streets system available is really a peace of mind. Also one morning, I was on my way out for work and I accidentally pressed the panic button instead of the arm button. I didn't get to the end of the driveway before I had somebody calling me. The whole experience has been really good.

Safe Streets USA sent out an installer and he was very thorough and did all the doors. He forgot one but I’m getting work done in the house and I’ll get the last one taken care of so that’s not a big deal plus, the experience was great. I like the wireless feature and I can operate it from my phone. If I’m traveling, I can access it remotely. Quality-wise, the security equipment is top-of-the-line and the cost is exactly where it should be. Safe Streets should keep doing what they're doing.

Everything else is in this house so I want to protect it. When we moved and I signed up Georgia Power, they referred me over to a company called Allconnect to do my cable. And then they offered a good deal with ADT. After checking around, Safe Streets USA had a great deal so I went with them. The guy that came and hooked it all up was amazingly nice and cool and very informative. I love that I can do everything by my phone, computer or remote control. I’ve never not had an alarm. I always feel safer with it. SafeStreetsUSA is a pretty good company and has great offers.

When the Safe Streets guy came out for the first time, I didn’t like the way he left the trash and told me that I should throw away the boxes and the inserts that came in. Also, I don’t like the way the system sends me e-mail when my alarm goes off and I don’t get any kind of phone call or check notification or anything else. It’s not very helpful. The quality and cost of the equipment were fine but I wouldn’t recommend Safe Streets to a friend.

I bought a second home and it didn’t have an alarm. A Safe Streets USA salesman walked to the front yard and now my security systems are through ADT. The guy who came and installed was very nice and he explained everything which we were already familiar with because we have an alarm system in our first home. I was supposed to have had an extra motion detector put in the garage and either we forgot it or he forgot it. Either way, I only got the one motion detector which is in the hallway. Then the cost is a few dollars cheaper than our other one because they were running some special. I have recommended them.

We bought a new home and we decided to purchase a home security system. I Googled ADT and Safe Streets was the first one that popped up, so they were the first number I called. So far, my interactions with their customer service reps have all been positive. They were helpful and answered any questions that have come up for me. During the installation, there was the attempt at upselling me, but it was okay. They showed up on time and completed the job within an hour and a half. So far, I'm satisfied with the features of the system I got and I would have liked to have had a camera, but I would have had to pay a little bit of extra for that. Also, the equipment is good quality and I'd rate its performance highly. The cost is about right and we feel more secure and safer at home since we got the system.

It’s my first time owning a home and I wanted to make sure that my investment would be good. I went with SafeStreetsUSA considering how long they've been in business. Everybody there was outstanding and helpful. The installer was really good too. I was there for most of it, and then my wife was there for the other part, but he showed me how to use everything and he was good. We customized our system and got some glass door breakers that weren’t initially on it, and it's good. I had a couple more windows, one was in my bedroom and then the other one was in our living room, and it was just easier to get the glass breakers than put in a sensor on each one.

I got a home security system as a preventative measure. I chose Safe Streets USA and I have been with them for six months now. Their representatives were professional and the installation went well. I’m satisfied with the system features and for me the cost in relation to the quality of service was okay. People should get safe streets USA.

My wife wanted a home security system. I saw the ADT ads and it was a name I recognized. My interaction with the SafeStreetsUSA sales rep was very positive and the guy who came out to install the system was very professional. He was very knowledgeable and he showed me how the system worked. I was able to customize my package as they put sensors on all doors and I had the ability to get another option. The equipment works well so far and the cost is relatively low.

I wasn’t happy with my previous home security system, so I switched to SafeStreetsUSA but I'm not happy with this one either. It's a horrible system. It's supposed to be online and I'm supposed to be able to log in to set the alarm but it takes 20 minutes after I leave the house to set the alarm because it doesn’t connect. It doesn’t matter where I'm at and what my connection speed is, it never connects. There are so many bugs in it, it's not even funny. Also, they put in a wireless keypad and it doesn’t work. It's always in sleep mode. After I spend five minutes getting it open and shut the alarm off, it doesn’t shut the alarm off. It sets the alarm off yet nobody calls.

There were break-ins around our house recently and we didn't have anything except on the doors, so we thought it was time to get something else for our security. We were offered a promotion through Safe Streets and the rep we talked to was good. She was very thorough with her explanation for everything. Then the person that came out and installed everything step-by-step explained what he was doing as he was doing it. He was so friendly as well.

Safe Streets' sales and customer service have been outstanding. They were all very professional, personable and they explained everything. Installation was cool also. The installer was Jerry and he was fabulous. Everything he was doing, he would explain step-by-step. When he completed everything, he cleaned up after himself and didn't leave a mess at all. He ended up explaining the entire system to me, and he left his name and phone number if I had any problems. The system is very good and it has everything I need. I feel very good about having it. The smartphone features work and they're very easy to use.

I needed a home security system and I thought that Safe Streets offered a better deal so I went with them. When they came out the first time, I pretty much already knew what I wanted. Then, when they came out for the installation, it took them an hour to complete it. And when they gave me a tutorial on how the system worked, they were knowledgeable. I customized my package a little bit because of the cost and so far, the features of the system I got are adequate. The equipment is also good quality but I had a false alarm already. After the system was armed, one of the motion sensors was triggered when nobody was home and I got a call in less than five minutes which seemed pretty quick. Other than that, I have a couple issues with the time it takes for the mobile app to connect. Sometimes I just give up trying to use it and I go manually to arm or disarm the system.

We bought a home security system for security purposes like for people coming into our yard without permission. My neighbor had ADT so I just decided to go with ADT. It was a good experience interacting with the reps. The service was good. The installation was okay as well because I did not understand most of the equipment that I would get when I got the order and when the representative came, they explained and I was able to get a discount based on what I could afford.

I wanted to have peace of mind knowing that my house is protected. When Safe Streets had a promotional offer, I called to sign up and the representative gave me the rundown. It was a 20-minute call. The guy was very informative, helpful and answered all my questions. He explained to me all the services, what they offer and the breakdown of the price. It was pretty much everything overall. Then the guys who came to install it was awesome as well. The technician was very helpful, thorough and phenomenal. He showed me how everything worked. He also offered me additional services, gave me a rundown of what he recommended would be the best. He showed me how to work the pad and he was very quick. He said it would take a couple of hours, but he punched through everything quickly as well.

The installer from SafeStreetsUSA said that he had to get me two fobs for remote operations that I can put in my car so I can carry them with me. He said that he'll get them to me on Monday or Tuesday but I had never seen him again. The personnel they sent me lied to me. And If he has the fobs and he's keeping them for himself to somewhere they'd be used, then he's stealing them from me. I had to call to find out how I could use my system. Recently they called me up. I said that if I'm in the house and I want to put this thing on. I can't put it on because I'd have to walk around the house and they got the motion detector. He explained some things and when he told me that, then it just wasn't bad.

I just bought a new trailer and I wanted to make sure it was safe. SafeStreetsUSA was brought to my attention by my network. I had my network changed and they were talking about ADT so I called and asked about it. The rep I talked to was nice. She did a great job and set it all up. She got my appointment and got the guy to come here. The installer did okay. He put a sensor up in the corner and the back door and everything works great. But for some reason, my front door will sometimes come on and sometimes it won't. I have to fiddle with the door in order to make it activate. However, he did a great job with everything else. Moreover, he explained every step to me.

We purchased a home and when we were moving, Porch reached out to us and told us that they had a relationship with ADT and that they could help introduce us to a service provider that would help expedite us finding a home security system. And it was Safe Streets. The Safe Streets reps were attentive, responded to emails, and gave me their personal information so I could reach out again. They were respectful of the fact that we were not in-house yet and that I was paying for service for a house I was not living in, so they took my credit card information and said that nothing will be charged until I approved it.

I am writing this review because of the bad experience I have had with above company. My husband recently passed and I did not feel safe being alone so I got a security system. Upon getting ready to pay my credit card I find 3 charges totaling $327.21 of which $135.89 was charged for equipment when everything I got was supposed to be included in my set up. Upon calling them they didn’t seem to care and asked if I wanted to return any of the equipment. Really, all my door and window devices. They have charged my credit card without my permission. I would not refer them to anyone. They ripped me off.

Getting Safe Streets USA for my security system was a good deal. The installation was quick. I’ve had no issues at all. Also, the equipment is great. It meets what I was looking for. I would recommend the company.

We have a new home and we wanted to protect it. We used SafeStreets since I was familiar with ADT. Their reps were very nice and knowledgeable. The installation of the system went fine. One of the techs was able to use some of the existing equipment that was already in the house, and then he updated some of the stuff. They were very nice and professional. Then they told me I could upgrade the features I have later if I want. So far, we've been very happy with the cost of the system. It's very easy to use and I feel more secure. SafeStreetsUSA is a good company.

Everybody in my condo home had a home security system and SafeStreetsUSA is my first one ever on my first property ever. I chose them for the price and my interaction with the sales rep was awesome. The gentleman that came to our condo was very pleasant to work with and he was very informative. He came at the time that I was told he would come, did the installation, and had called upon when he needed to explain something. The installation took him only about an hour and the moment he was completed, he walked us through everything. And then he was on his merry way.

I purchased a home security system to lower my monthly rate on my homeowner's insurance. Safe Streets was the first one that contacted me and their deal was pretty good that I couldn't pass it up. It was free equipment and all I had to pay for was the installation. They explained everything and they didn't try to hide anything. It was pretty straightforward. Everything was installed, and they didn’t mangle up my house and make a mess. I like the system's features. It’s pretty nice that I'm able to do the ADT Pulse through the phone and check whenever somebody has come in and whenever somebody’s at my front door. Safe Streets is really easy to work with and I had a great experience.

I looked into purchasing a security system for our home partly due to the insurance benefit and partly for security when I’m not there. Safe Streets USA is a brand that I'm familiar with, so I went with them. My interactions with the customer service rep were straightforward. He was good, explained everything very well, and got the installation done very efficiently. The installation was very quick and it was all done in one afternoon. The features that are offered in our system are sufficient for the tasks that they're supposed to do. The security equipment is unobtrusive and its quality looks good. I’ve used the smartphone features for my laptop and these are impressive. Safe Streets' home security system is good, solid, and sound. It seems to perform very well and I would recommend it to others.

My experience has been good with them. The house was wired with ADT equipment and the installation team came in and tweaked it. They put in some interior motion sensors. The installation team was fine. I have no criticisms at all. I was happy with them. Also, the features of the system were all fine. We're using it. We've only had one alarm because the dogs went up the steps and ADT detected something in the house. The police were supposed to come but didn't show up. We were at Dover and nobody was in the house but the dog. Nevertheless, we're satisfied with the price. It was reasonable or we wouldn't have done it.

The people who I've talked to from SafeStreetsUSA were great. I told them what I wanted and I got the home security features I requested. The tech who came to install the system was very nice and did a good job as well. The system works fine too.

We just moved in to our house and I wanted backup security when I'm not at home. SafeStreetsUSA's price was cheaper than other providers. Also, all of the people who I've talked to from this company were cool. When the guy came to install the system, we talked for a little bit and he helped me figure out how to use it. He was respectful too and he didn't leave a mess anywhere. We've had the system for a couple of months now and it works good. I only have to turn it on and off.

We needed a home security system and we went with Safe Streets since that was the most commonly used one within the area. The system's features are up to date and I like the quality.

Safe Streets is one of the best security systems there is. Their customer service rep was excellent. Everybody helped me get it installed and running without any problems. The technician that came out was extremely helpful and he was quick. I love the features in my system and I was told that I could add on if I decided I wanted to later on. The quality of the equipment is extremely good, and I've been much more comfortable since having Safe Streets.

The home that we bought was already fitted for a security system. One of the families before had it, so we already had a lot of the equipment. We also wanted one of the Nest thermostats, which was the cherry on top. We had a very good interaction with Safe Streets USA's reps. They were very thorough and outlined all the possible equipment that we needed as well as how much it was going to cost. I didn’t feel like they surprised us with any added fees. Moreover, the cost was fair and the equipment was easy to use.

There are general opioid problem and more drug use in my area, and going with Safe Streets was something I meant to do and finally got around doing. I called them and my dealing with their rep was fine and I was told exactly how to use everything. When he set it up, I also had a couple of other family members here so that they would know how to gain access to the house. The installation went fine, too. The technician was friendly but not overly friendly. He went about his business and did his job.

We wanted protection and Safe Streets USA was our first option. Safe Streets had a good customer service. The installation was quick and the features and the prices were good. We've had the system for about two months now. We feel safer and everything's good. We would tell a friend to get it if they needed and wanted it.

The company that works with the real estate agent recommended SafeStreets. I've also used them in the past in Kansas City. I have one sensor that they called and asked what the issue was. And so it was fine. I appreciated the call. It took them two or three weeks to make the call, however. So I didn't know how attentive they were. Also the installation was fine. The guy was there for about half a day and everything went well.

I figured that I needed a home security system. When I looked up ADT, the number of Safe Streets USA came up and we decided to go with Safe Streets. The reps were nice. The salesman was good and he explained the service to me and what it would cost. I was satisfied with that, so I scheduled in. I just got the basic package. I just wanted a security system, although I live in a safe neighborhood. During the installation, the guy was here for 45 minutes and his work was done. The quality of the system that I got is good and the cost is okay. The features of the system are great and I'm satisfied with them. But one of the things that I was supposed to get, which I didn’t get, was a thing for my insurance company. Nevertheless, I would recommend Safe Streets USA.

I've been used to living in Europe. It's a little bit safer there so, getting a home security system from Safe Streets USA was our logical response moving to the States. I signed up online to get a phone call which I received a few days later. The guys explained what was possible and then a few days after that, we had a technician come out and explained what the options were, walked us through it, gave us pros and cons of what to choose and what it was going to cost. So, we had a good idea of what we were spending and what we were getting for our money and how it was going to work. Once he finished explaining it, he installed the system. The whole thing took 90 minutes and it was pretty quick.

Somebody had recommend ADT to us and we've had them before. We moved from Arizona to Overland Park, Kansas and we transferred the service over, and the transition was a fairly smooth. The customer service has always been good. The reps have been professional and they've gotten back to me right away and explained things to me. The installer who came out was really knowledgeable and offered us certain other things within the house that we could purchase. We also discussed more extensive things and he talked us through these, and he gave us his opinion on what would be the best for our house. So, our installation experience turned out really well. In addition, we were able to customize our package. The service seems to be flowing nicely, but luckily we haven't had to test it yet. ADT is a reputable company and they provide very good service at a good value. We've had ADT in a couple of areas and we're happy with them.

We have an ADT alarm from Safe Streets USA and they promised me a $100 gift card and they never came through with it. However, they offered the best deal so I chose them. In addition, their customer service was good. The installation person though was very pushy about what you need and what you don’t need, tried to sell more stuff. Other than that, I can’t complain about the quality of their equipment. It's very good. But, instead of calling me first, they’ve been calling my friends. I have told this to their customer service. They hang up every time I call to try to get it rectified.

I wanted to protect my house and my family so I purchased a home security system. I had a different home security system prior to using SafeStreetsUSA, but I didn’t like the way they operated. SafeStreetsUSA is better. When I inquired about it, I thought I was going to get at least one camera. But then, I would have to pay a higher price. So, the only thing I have from them is the monitor. The cost is not that bad in comparison to others. The installer did a very good job and explained to me everything about the monitor. We've been with them for two months now and we are more secure with SafeStreetsUSA. I’m glad I have them.

I have my SafeStreets alarm hooked up but I’m still trying to figure out the buttons. I don’t want to set one off and have the police come that I don’t need. I have the motion detectors and it’s what sets off the alarm. The installer who came was good. Since having SafeStreets at home, it tells me what doors to open. It has been a good service and I’d tell my friends that it’s a good system.

In October of 2017 I contacted what I thought was ADT home security. The salesperson "James" proceeded to sell me on a home security system. He began to explain to me that there was a three year contract which I was hesitant about seeing as I only wanted to have a security system installed because I was going to sell my home and I knew it would be a good selling point.

We wanted to feel secure and safe when we're not home and even when we're home. My godparents have SafeStreets and they had a good experience with them so we also went with them. The reps were accommodating with any concerns that I had. They answered all my questions. They were good. Also, the installer was very knowledgeable. He answered all my questions and helped me out with anything that I needed to do with the app. He made sure that I knew how to work everything before he left and he did the work clean. I like the app where it shows the map and everyone in the area. If they see any suspicious person or anything, they can upload and they can share it with each other. For the most part, the cost of the system was really good. As long as you have the phone and a strong WiFi connection, you don't have any issues. Everybody recommends SafeStreets.

My ADT system was set up and it works well. The ADT Pulse app sometimes takes a hot minute to connect, but other than that, everything's great with the system. However, SafeStreetsUSA's rep was highly pressuring me for multiple add-ons but that’s probably part of their job. I had to tell him multiple times what we were going with. If you're putting in an alarm system, it’s not like I just woke up one day and said, “Oh, you know what? I want an alarm.” I’m in the middle of the cable company, in the middle of moving, in the middle of everything else and I just don’t have time for the song and dance. They should just come in here, get the stuff connected, make sure it works and tell me how to connect to it. Furthermore, I got charged $99 to start up and there was supposed to be a $100 gift card sent to me. It was supposed to take six weeks or so, but we got the system around mid-January and we haven't received it. Other than that, it’s a solid system and I’ve been happy with everything.

I was thinking of my family's safety when I purchased our security system from SafeStreetsUSA. Their customer service reps and the guy who installed the system did everything they were supposed to do. Everybody was fine and we had good interactions. I got a standard system that looked easy to run, with very nice equipment, and with a fairly decent cost. I'm pretty much satisfied with it. I like that it's got a key fob too. But what really surprised me was the smartphone technology for the system. Since we've had our SafeStreets security system, I feel more secure during the day given that I work at night. I would recommend SafeStreets.

I wanted to be on the safe side since I was in a new home and in a new area. Safe Streets contacted me and a technician came out to install the security system. A customer service representative also guided me through the process of getting the promotion that they had. It went off without a hitch. So far, the service is worth the cost. But the initial contact might have left out some costs that I wasn’t expecting in regards to some of the installation of the window sensors. If that had been included in the initial sales pitch, I would have been more prepared for it. But other than that, the system does the job. This was my first installation and Safe Streets was a pretty good company to deal with.

I live alone, and I've had a home security system before that included the windows. But I switched and I went with Safe Streets. The rep that I worked with was great, and the conversation just flowed. The guy was also terrific during the installation. The features in my system are everything that I need. It's a standard one, the basic door motion sensors, but I feel like the windows should have been included. The quality of equipment is fine, and the cost was reasonable. If my friends were looking for a system, I'd definitely recommend Safe Streets.

My wife and I had just gotten our first house and a home automation was something that I felt that would make me feel better knowing that there was something there with her. I work nights and my wife is there alone. I got a really good deal with Safe Streets. The man in customer service that I spoke with was thorough and explained everything really well. He was clear and there was a no confusion. An installer came and was done in 45 minutes. He did a good job and also explained to me in detail how to use the system. The cost of the system was pretty reasonable and the price they gave stayed the same so that was nice. I have the five entryways, motion sensor and a security camera. The alarms are nice and loud and the touchpad seems like good quality.

I had just purchased a home and there's just myself and my son. I wanted to make sure that I do everything I can to keep us safe. I went through ADT and they assigned me Safe Streets to me. My interaction with their reps went well and the customer service is really good, which is important to me. Then, the installation tech was professional. He explained everything to me what I was getting and how it would work, and also showed me how to use the mobile feature. I like that I can check from my phone some work if anything's going on. And, I can arm the alarm system from my phone if I forget when I leave in the morning. I picked the highest package, the one that had the camera. I've also got an extra camera or an extra motion device, but I would like the motion lights outside to have been included. Still, the quality of the equipment is very good and I'm satisfied with what I paid.

I’ve used Safe Streets at my last place and it was reasonable so I went to them when I had to start all over again in a new place. I called their 800 number and their sales agent was great and hooked me up with an appointment. The technician took care of everything and was awesome. I had to run out to get my girls and come back to my mom, who stayed there. He helped my mom understand the system too because she stays at the house sometimes. When I got back, he also went over it with me. He was super patient and showed me all the different options. He went over some upgrade too if I was ever interested but no pressure.

I wanted added security and to feel comfortable in the house. My son and I both travel and we wanted to have the house secured while we're away. We also wanted to have a system that we would be able to pull up on our cell phone to see what’s going on. We liked the deal of Safe Streets and also the $100 rebate. I spoke with the reps, and they were very informative. I told them what kind of system I was looking for, and they gave me several options and I chose one. I settled on an install date, and then everything went smooth. The installation was great. The technician arrived on time, and he explained everything he was going to do. He spoke with me and did the installation in a timely fashion.

I just bought a new home then and purchasing a security system will help me with my insurance rates. Safe Streets USA was recommended to me and the installation was on time. The techs made it very simple for me, which was good because I didn't know anything about home security and I've never been a homeowner. The tech showed me the best places to install the extra alarms from doors to windows to garage access, and he made me feel very comfortable while he was at my home.

ADT is a respectable brand and I specifically sought them out as the vendor. I got it through SafeStreetsUSA for peace of mind. Once my wife and I agreed on the system we wanted, the gentleman went ahead and installed it right there and then. It was a bit of a surprise because we had an appointment at 7:00 in the evening and he was here until 9:00 doing the installation and he put in everything he talked about in our conversation. We chose the features we thought were necessary and they were as expected. I enjoyed its smartphone features a bit but my wife wasn't so much thrilled by it. Nevertheless, the system’s cost is fair and I’m very pleased with its overall performance.

I felt like I had to have a home security system for a long time and after having the SafeStreetsUSA system installed, I had some problems with my door. The voicemail wouldn't activate and had problems trying to get to the right channel and the right person to solve my problem. On the other hand, the installer was very helpful. He left a number so we could call him if we ran into a problem. And that’s when I had the problem resolved because when I called the company corporate office, nobody could resolve my problems. Although their customer service was nice and courteous and they told me they were going to connect me with someone who’d help me, I ended up waiting on the phone for another 15 minutes. So I called the technician and apologized because I called him around 9:30. It took me two days to get it solved.

I hooked up my gas, which was all-inclusive and they were hooked up with Safe Streets. They were also hooked up with cable. It seemed like a great deal. I have two houses and we obviously can't be at both at the same time, so I had both of them done. The installation was all done by Safe Streets and it was fantastic. The installers were great and well-informed. Two different individuals came and I received a very consistent experience with both. They had a passion for what they were doing. Ultimately, they're potentially protecting people's houses and lives.

I've been with Safe Streets USA for almost two months now. They offered me too many features, but I didn’t want to go up on monthly payments. But the guy who installed it was good and showed me all the steps. Moreover, he showed up on time and was done in four hours. I feel safer now.

We remodeled the house and upgraded. In addition, we have neighbors and friends that have been targeted, so for peace of mind we had Safe Streets USA install a security system. They've been in the game longer than other security companies. Moreover, they have good reviews and a co-worker uses them. The initial order placement with the reps was fairly simple. The installers were on time and fast. The technicians met my expectations and everything looked good. They were helpful and thorough on the walk-through. They even responded to my follow-up questions about the equipment and it was nice that I didn't have to contact the call center to get answers to my questions. I use the smartphone features and they function, and they're good. My family uses the security system, which has performed well, and everyone's safe. I would recommend Safe Streets USA.

I live in a very safe neighborhood but every neighborhood has that 1% that you can get burglarized. I’m also away home and my daughter comes by and checks out my house three days out of a month. Being that I can’t choose the neighborhood I talked to a police officer and asked if he could recommend a home security company. He recommended to call ADT and said that’s what most people have near me. The Safe Streets reps were quite helpful. They worked with my time and they were informative. I have two bedrooms and one bath so it can’t get too complicated on what my needs were. I just have two doors on the side and it’s a quick process. The service guy came by and he stated the area that needed to be worked and when he came to a certain area of the house where I had new carpet he wore a shoe bootie. I knew a lot of technicians and they didn’t do that.

Safe Streets' reps called and we made an appointment. The guy showed up and he installed the system. Then he showed us how to work it and he was very professional. I'm very pleased with the equipment's quality as well as the cost. Moreover, the system is user-friendly.

My wife and I were very pleased with the polite and professional way Steve introduced us to our ADT security system. He was very knowledgeable and skilled, with no pressure, and we had our wonderful security system the very day of his first visit with us. Thank you for giving us added protection and security to our lives.

I had the pleasure to have a super technician do the final installation of my camera, install a second motion detector and walk me through the entire system. If all your technicians would be like CLINT ** - your company is in good shape.

I was very skeptical about having someone I did not know come into my home but Jason ** came to our home and was so professional and friendly. He was patient with me and explained everything throughout the entire system. We really appreciate his customer service!!! I will most definitely recommend your company to my friends and family.

We signed up with SafeStreetsUSA for our new home after seeing an ad on our local TV daytime talk show. They were offering a $100 gift card for signing up. On June 3rd their technician, Kyle who is a very professional great guy, showed up to do the installation. At the end of the installation he assisted me in filling out the card for the rebate. Our closing was moved to June 12th and so I mailed the card that day.

I tried calling the number I was given for the dealer but he is not responding. I don't know what to do to get help. Is there some other number I can call? You would think the dealer would get it touch with me on a regular basis to make sure everything is okay...but I haven't heard anything from ADT since I bought the service over a year ago. I am considering cancelling.

The tech was great. He was very professional, and took the time to make sure I taken care of. He made the installation easy and hassle free. I will recommend him to everybody I know getting a security system. Thanks for the job well done.

A friend referred me to Safe Streets USA and I spoke with their sales rep and he got me all taken care of. The installation was very good too. The features of the system are appropriate for my house. The cost is slightly high but I value the product. When I went into it I was hoping the budget to be around $40 a month and I ended up closer to $60. I'm happy with everything that was included though. It’s worth it. I've been satisfied with Safe Streets USA so far.

I've got that comfort of knowing that we have a home security system, although we're neither in the safest nor the worst neighborhood. We had a lot of recommendations for security companies but when I researched them, some were smaller companies that haven't been around nearly as long as Safe Streets USA and Safe Streets was a trusted name. The person who signed me up and set up the appointment for someone to come out was extremely helpful. The technician that installed the system was also very helpful when answering questions and he was very polite and extremely pleasant.

When asked to move security panel from one wall to another, Chris didn't fully install correctly so it didn't work and left 3 huge holes in my wall without fixing them. When I escalated it to Management I was blown off by Kenneth ** without any resolution or responses after asked to send the pictures as "proof", no response. I received a quote of $350 to fix and asked if they would reimburse and still no response! I can't believe they just left these holes in my wall and didn't even check to see if the system was working. Unbelievable and so disappointed with this company!!!

Safe Streets seemed the easiest to get in touch with. I reached out to other companies and I never received any response. With Safe Streets, I applied online and within two minutes, the rep called me back and got the contact set up. I was notified by a call several times prior to installation that my installation was scheduled. Then I received a reminder from the actual installation team. He showed up on time and installed whatever he was supposed to. He seemed to be very knowledgeable and recommended some additional things that I didn’t want to install, but he was not very pushy, which I appreciated. I liked working with him.

When I sold my home in Pasadena and I moved, I was renting for several years, but I've always had a security system in each of the five homes that I’ve had as it gives me that extra bit of security. The Safe Streets USA system works well and I like that it is updated, and I got Ring installed on the doorbell, which gives another level of security. The installation guy came in and did his thing, and he asked me where he was going to put the equipment. I told him about the downstairs and what I wanted to do, and he was very detailed and caring. He told me what I should do and what he wanted to do, and he told me where he was going to put it in. He was a lovely young man who took care of business.

I am very pleased with my ADT system. I was very pleased with the respect and answered questions by the sales person and the installer Terrance **, who took the time to answer my questions and was very patient. I would certainly recommend you to my friends.

I bought a home and the realtors referred me to the ADT guy. The SafeStreetsUSA's sales rep gave me some ideas and finally came to a consensus of what I wanted. They gave me some discounts so it was worth it. They sent a tech out to install and he got the job done in a timely manner. The home security features are cool. Everything is right on the money. It is very good quality and I would definitely recommend it. It is a good idea to invest into. You get some good benefits from it and it is an extra layer of protection for the house especially if you got kids. I am very satisfied with it.

We were very happy with the gentleman that did our installation. He did not make us feel pressured into buying anything we did not feel we needed. We feel that he explained things to us clearly. He was kind and considerate. The only bad part of it all was the weather and we hope he made it home ok.

I'm currently living in my first home and my friends who have owned properties have utilized home security systems. I then did some research and from what I understood, most of them are self-setup. You self-monitor and if there's anything, you report it. I didn’t want something like that. I wanted something where they can monitor and if I’m not there, they can send someone over, just like if a family member is there and someone is in distress. ADT has the history and reputation and from what I noticed online, they seem to be a better type of security system than the others. There were a couple of websites where they had the best rating in terms of reliability, getting in contact with an individual, set-up, and pricing.

It was time to get a home security system when we bought a new home. I knew ADT, so Safe Streets USA was a name I knew and my son had them. Every single one of the Safe Streets reps was excellent. The guy I spoke to on the phone was wonderful and the young man who came to do the installation was astounding. Mostly, I'm happy with the features offered in the system.

I called Safe Streets USA to install an ADT security system for my business. The rep was great and did a good job. He came in and walked through how to change the settings. The equipment is fantastic and the features are great, but I hoped for a camera system that recorded. They don't offer anything where if somebody breaks in, I can look at the events four days later to show the cops. I feel better after getting the system. I have something that will alert the cops if something happens. I’d definitely recommend them.

I have a brother that is into drugs so I wanted a security system. My parents used SafeStreetsUSA. The sales person I worked with was fantastic, professional and very accommodating. Since my home was brand new, he made sure that everything was straight. He was very conscientious of placement without me having to tell him. Moreover, the equipment does the job and is reliable. Plus, it was a lot less expensive than expected. I feel a lot safer in having it. I highly recommend SafeStreetsUSA.

We're not home very often so I had to have something to keep an eye around. I went with Safe Streets because I couldn't find any other one that would go out here. The reps usually were very kind and informative. They helped me with any issue I had and were are able to resolve anything within a reasonable amount of time. The installer then came in and introduced himself. He let me know what he was going to do and where the devices were going to be placed. The installation process was very quick and he went through every option with me. He also helped me on how to operate the devices and I completely love the ability to control the system with my phone.

My installer was Murray **. He was friendly and knowledgeable about the product. He provided excellent service and I was very pleased. I feel the system he put in for me will help me feel protected and safe. He showed me how to use it and I feel confident that I know how it works and that it works well.

The girl at Safe Streets USA that I talked to on the phone was really pleasant and very helpful in any question that I had about the system. I had told her about someone coming in my downstairs so she told me what I needed and sent me an email of it. She did everything I wanted. The installation was great and the installer was very patient and informative. He gave me his card and information. I like the features of the system really well, as well as the cost. I feel safer having it in my home. One night it told me that my basement door opened but I had not tucked the stickers on the window. But after I did we’ve not had anybody come in down there. I have a camera too and that camera is wonderful. My experience with Safe Streets USA has been great. And if somebody would ask me about them I’ll hand the card I got from the guy and tell them to use it because this is where they would want to go.

Today I contacted ADT for a quote for my mother who is in the first stages of dementia. The installation was done in 72 hours. I am happy with the technician’s knowledge of the job. I would recommend a system to all my friend. The technician was also courteous and worked fast. Thanks, Safestreet USA.

I live all by myself and work a lot so I’m not at home all the time. SafeStreetsUSA had a good reputation so I went with them. I customized my package a little bit wherein the smoke detectors would link with the security system. Their installer was in and out in three hours. The system's good and the cost was worth it for my peace of mind. I would tell my friends to check out SafeStreets for an option.

Paul ** came out and installed our security system. He was very professional and knowledgeable on the product and answered all questions I had. Thank you Paul for the outstanding service that you provided. I felt like he was a member of the family while he was here.

We had some stuff happen in the neighborhood and I felt it was in our best interest to make sure we were safe. A friend of mine had ADT so she recommended it. I called and the customer service agent set everything up. The gentleman came to my house and installed everything. He was fantastic. He was very neat, did a good job, made me feel very comfortable and was very knowledgeable. He explained everything.

I was in a rough neighborhood with an unsecured home. I called the number by ADT services and Safe Streets USA was the company that came through. Their customer service and the initial walkthrough with the installer were good. The tech did some upselling by telling me about their security features for windows. as well as about securing all the doors in the home. I availed of a set package with a good price point and quality. They have cool features and I get what I pay for. Moreover, I love using the Pulse. I feel very comfortable now that I have the system. I don’t have to check around as much as I did before. I would highly recommend Safe Streets USA. And in the future, I want to have more doors secured and get motion sensors.

I’ve used Safe Streets' system before to keep the home secure. The features in my system were pretty standard and the price was average. The only thing that I had an issue with was that they asked me the number of sensors I would need and had someone at the house. But still, I didn't have any sensors and they told me that I needed something else which cost an extra $100 or $200. That was not a way to do good business and I didn’t appreciate that. They should go up front, figure out and tell me what I need. But I would still recommend them if they made sure they had a tight contract with them.

We moved from Arkansas down here and when I got online to the electric bill, it took me over to ADT/Safe Streets. I availed of the security system to put off my insurance. Also, most of the people in this area have some sort of security system and I hate to say that it's a shame we live in a world that you have to do that. If I'm far away, it gives my wife and I some peace of mind that if somebody comes in the house, somebody's going to be notified even if we have somebody that's watching our house for us. We like the little clicker where we can arm and disarm it, and keep heads convenient in the house. It is an alarm system and we have got a motion detector in our living room and the three doors coming into the house - the front door, the patio door, and the door in front of the garage are all monitored. I also like the fire and police deal where we can hit it and the emergency code.

We did the whole thing - the fire alarms, window break, and the glass break. The installers were very good and kind. They were quick and very conscientious of our time. So far, Safe Streets USA has been really good. We've had them since the middle of November and that's the time that we've been here. We went with a customized package and spent an extra $600 on glass break and all that kind of stuff. The cost was good and they gave us a lot of money and more stuff, and we don't have to pay each month. We feel great having Safe Streets. I was sick a couple of weeks ago and we didn’t know any hospital so we hit the ADT, and they were there. It’s also great for seniors. We can be taken advantage of and we don't hear very well, so then the glass break will set off the alarm and that's good. It was worth it.

My installation tech was a very courteous and friendly person. She was incredibly knowledgeable. She exhibited an aura of professionalism. Her explanation of the operation of the system was excellent. Due to her expertise, I would definitely recommend ADT to our friends and relatives. We even talked about our cats. She was awesome.

Murray was Awesome. His customer service best. I would recommend him for all your installations. He was knowledgeable and made me feel comfortable with switching from the other alarm service. He went above and beyond to make sure that the all the equipment that I wanted were there.

My husband wanted to have video cameras outside the front of the house and that was my whole reason for wanting ADT for our service. The rep goes, "I can give you guys the Ring where they're just to be mounted on the wall. You just have to download an app." We didn't realize that it was a totally separate service. I go, "I don't understand why we have to download an app." He goes, "Well, that's how you'll be able to see your video." "Well, okay. But I have ADT." But nobody sat down and explained anything to us. We paid $299 per Ring and I'm figuring that we'd have monitoring so, if we get a time, we can click on it and see if anybody's there. But they've already stepped away and we can't playback.

We wanted to commend SafeStreets for sending such a quality person for our installation. Adam ** was knowledgeable & professional at the same time, gave us the peace-of-mind that he seemed trustworthy and actually cared about the quality of his work and our understanding of the system. Nice to have someone working in your home whom is positive and clearly takes pride in their company and the work that he does.

One’d was great and very professional. He explained in detail all the ins and outs of my new system and took his time making sure everything was in full working order. I really would recommend him to my friends if they get ADT.

I have been on the phone with your company to try and find out why my account was closed. Did not receive any notice of my service being shut off then was told another company had brought out my contract. Called that company and they did not have it so now what. Your people could not give me one answer why my account was closed and then wound not reinstate it. Why??? No answers and on top of that I have a credit through you as well so where's my money at??? Need answers!!!

So happy me and my family can have a peaceful mind now that we have security system. Wonderful tech. He was very helpful too. He went step by step on everything he did. I will recommend ADT to a friend.

Josh ** installed a home security system on January 17. He was not only courteous but also patient with us. While he was here he also probably sold another system to our son. He was also careful to treat our home with respect and cleanliness. I appreciated that he remained helpful in handling all our questions and concerns.

Matt, the installer was very professional, yet personable. He explained everything thoroughly, ensuring we were fully informed about alarm features and the smoke and carbon monoxide detectors were installed before he left. Being new to the area, we now feel security in our new home knowing ADT is there to assist us if and when help when needed.

I'm happy with Safe Streets USA. The initial outlay was a little bit more than I had anticipated but I don't mind the monthly fee. Also, all of their reps were very polite. I kept pushing the date back because I wanted to make sure the windows and doors were in and they were very cooperative about that. I also like the installer. He was very informative on what he was doing, why he was doing it and what the end result was going to be. We had added one more on the window breakage which I thought was included but it wasn't. However, I was okay with that. The system is working and I'm still learning it. Since having Safe Streets, I feel better about being able to take my 12-year old granddaughter to the house. I have recommended it to friends.

Safe Streets USA is a well-known company and I trust them. The reps I dealt with have been extremely helpful. During installation it took an hour to get everything installed and out the door. The installers explained everything from the littlest annoyances to the biggest things to know about the system including how to work it and who to contact if I needed the help. My favorite feature is the chime and the noise of the system. And in terms of the cost in relation to its quality, it is 100% fair.

Your employee ran my credit without my knowledge and consent and kept pushing us to order. When we said we were not ready --- I now have a hard inquiry on my credit that I have requested to be removed last month. As of today's date, it still has not been removed. Very dissatisfied with your company for doing this to me.

Great and friendly installer who was helpful and experienced. Very happy with overall installation and final process. First time user of ADT and very happy. Gordon ** was our installer. Gave me all the information that I needed to make an informative decision on installation items.

Jason ** the technician was very knowledgeable and helpful on our setup and installation. He was extremely professional and showed a sense of passion about his profession. Not only was he on time, he actually showed up during a blizzard when the traffic was horrendous. I have contacted him several of times for some questions that we had about our system. He promptly returned our phone calls without hesitation. Jason performed his task thoroughly and neatly. We were extremely pleased with Jason and because of his representation of ADT we highly recommend you. Thank you very much.