SafeStreetsUSA Reviews

Absolute sham and rip off. My husband and I purchased a new home and wanted an alarm system. We had worked with ADT in the past and thought going with them would be a good choice. Called to get an install. BIG MISTAKE. They sent out Safe Streets to do the install. At no time ever was it disclosed to us that they are a subcontractor. We got 2 cameras installed along with a doorbell camera and a panel. A month later, we changed internet routers (router, not provider) and the cameras would not connect. Reset the cameras, did troubleshooting on their app etc. NOTHING would connect the cameras, unless a tech came out. Called ADT. They sent me to Safe Streets. This was the first disclosure that we were working with a third party. The tech came out and first words were did they tell you me walking up to your door is a fee and what you are asking me to do is $1000, which they HAD NOT, just connect the cameras to the new router.

This ADT service sucks. Not sure why you have to use 2 app to work the security system. It is inconvenient. Then my camera is always saying full need charge and not service. Plus when I sign up for it state it would be $50 a months. Come to find out they are charging $70 a month. Scam. I would have never got the system if I knew that. Then they trap you in a contract. If you cancel you pay all this money. Bad business. Wish I never got ADT security system.

This whole ADT/Safe Streets is an absolute sham. They lie from the very beginning, neither ADT or Safe streets will deal a situation on an 6 month old install. ADT says not until after 1 year, Safe Street says ADT is responsible. In the mean time I am left to continue to pay for items that I did not want or need that were supposed to be 'free'. The 'free' items cost more than the other items. Don't waste your money on this rip off service. It is a shame that ADT has allowed this to tarnish the good reputation they USED to have.

I am thoroughly disappointed with SAFE STREETS USA/ADT service. I have 5 cameras that I am paying full price for and 3 of the 5 work intermittently or not at all. I finally requested 2 replacement camera for the 2 that don’t work which was reluctantly replaced by this company and they are still not working. FYI, I do not live in a remote area. I have purchased a wi-fi booster, increased my internet speed (now have a higher bill), and even purchased a Whole Home Mesh wi-fi system (AC 1900 Deco S4 3 pack) that I am going to return because I would have to change my wi-fi, then SAFE STREET/ADT would CHARGE me to re-program my cameras.

Worst company. Please it's request to all don't call ADT. They say 1 thing and don't be on words. They play games, they told they will give me 10 days trial but they didn't. Now I want to cancel but they are not. I would highly recommend go with SIMPLISAFE. The best company ever seen best of company is no contract like ADT. 3 YRS PAYING $64.99, JUST PAY $32.99, ANYTIME CANCELATION. PLEASE DONT GO WITH ADT. THEY WILL EMPTY YOUR POCKET. THEY give only 2 cameras for free whereas simplisafe gives 4 cameras for free. WORST COMPANY SEEN.

My wife and I moved into a new house in New Braunfels 2022. We opted out of the monitoring services that Safe Streets provided and instead opted to purchase one of their outdoor cameras for above our garage door. The tech that was sent from Safe Streets was at our house from 4pm to 11pm working to install everything and ran into challenges completing the installation. Safe Streets did send another tech out the next morning to finish everything up which was great until the camera stopped working last month (about 2 years after the installation).

I paid IN FULL over $9000 for a new whole home ADT security system. The Safe Streets Tech who is a Safe Streets Employee (they are a contractor for ADT) was excellent. He provided exceptional service. However, one month after the system was installed, I needed service on the system. It is under a 90 day warranty. The electricity to the main panel was severed. The back-up battery died less than 48 hours later. Thus, my $9000 system has been useless because not a single person at Safe Streets Customer Service will take my call. I have called 7 times today. Still never got a live person. When I called the 8th time and chose SALES instead of Customer Service, someone answered immediately. That's unacceptable. I'm only valued if I want to buy more service. But because they already have my money, they don't take my service call. The absolute worst service I have ever experienced.

They will lie to you and tell you that your payment will go down after a year of service but when I called ADT to lower my price they said that they don’t offer that kind a deal and that Safestreets lie to their customers.

Safestreets is the biggest scam out there! They will rip you off and leave you with a system that half works. They come to your home and lie to you to get you to spend more than advertised. It is classic "bait and switch". Even ADT corporate said they are overcharging. Try calling their customer service and you will wait on hold for 30-45 minutes plus. They don't care less once they sign you up! Do yourself a favor and go with another company. Safestreets is the worst and nothing but a scam!!

Worst company ever and ADT won't even return my calls about them charging us $319 for a smoke/fire detector, even though ADT told us it was included for free. If Safe Streets shows up to do your "ADT" installation, send them away and insist on a more reputable installer.

They charge you for an unnecessary credit report....But wait there's more....Don't sign the agreement...Don't let a lawyer look at it ....Don't do it....If so you will never see them again ....Just their bill....

I feel like I’d be better off getting a fishing line attached to a bell, that has been ran in front of each of our doors. There seriously isn’t two good things about this company. The one and only positive…was the installer was very nice. Other than that, it’s been horrible. First, on the day of the install they came and it was great, the guy was cool and he did a presentation for someone he was training at the time. I’m sure it was a mix of training and a sales pitch, but I went along with it. They said I’d get a $300 credit if I signed someone up. My mom recently bought a house, so I told her about it. She needed a security system and who doesn’t like money? Win win. Never got it. Called and “the check is in the mail” and, six months later at the time of writing this…still nothing.

When this company came to my neighborhood, I already had ADT services through another vendor. The company salesman told me they would pay the remainder of my existing contract with my vendor and would take care of cancelling my current contract. About a month later, I received a call from my previous vendor advising me that not only was my contract not cancelled, that I was now in arrears in my payments.

We recently rented a house in Phoenix for a few months, and a SafeStreets (ADT provider) salesman came to our door. Despite informing him that we were in a temporary rental and had no plans to use a home security system in the future, he assured us it was no problem. He pushed us to sign up, claiming we could transfer or cancel the system anytime. Now that we're moving, they refuse to let us cancel, suddenly stating we’re locked into a 3-year contract.

I recently installed ADT thru Safestreets with 3 year contract. After few days, door lock stopped working so called ADT who told me to call Safestreets. I called safestreets multiple times without success. I will keep trying but It is almost impossible to get ahold of them.

Very bad experience dealing with SafeStreets agent named Kenneth (Kenny). Very irresponsible dealer, never showed up even after setting up appointment for. I kept on waiting for 4 days for just to talk to him, even after multiple calls he never even bothered to return back calls. I got to know later on that they actually charged me higher than normal charges since last year, very bad experience dealing with this company, I would prefer to deal with ADT directly rather than any other 3rd party dealer.

Complete bait and switch. Not happy at all with the way things were handled. Quoted less than $1500 over the phone for only new smoke detectors. Then charged over $8000. I was able to talk the technician down to $5000. Still outrageous. I wasn’t informed of any of the pricing until after the panel was removed and replaced and the job had been started. I will be writing a bad review on Twitter and yelp.

They are terrible and worst service ever. I wanted to give 0 rating. Since there is option I am going with 1. I opted for a 2 year contract but none of the cameras were working and when I called to fix, they charged service fee and again issue was never fixed. I literally paid for entire 2 years with no service.

Took advantage of an ADT/ATT/DirecTV deal that was supposed to reduce my ATT Telecom bill by the monthly charge from ADT paying ADT directly for that portion. Am still paying double five months in and no one beyond the phone operator at the 800 number will call me back to discuss this. I am told the issue will be forwarded to managers for review but they have not had the courtesy of calling me back or fixing the billing problem.

They are a complete scam. Avoid at all costs. They are posing as spectrum employees promising faster internet speed in conjunction with a new security system for the same price. They are super predatory. Read the contract very carefully!

In my opinion: This is a Terrible company. They "bait and switch" you on the cost of the monthly monitoring service to get you in, then may God help you. They gave me a total amount for the service I would be paying and then the monthly payment comes and it's now PLUS taxes and fees. When I called to clarify the customer service people put me on hold and then disconnected me when I asked to talk with a manager. I ended up wasting 45 minutes of my time trying to deal with this fraudulent and incompetent company. Finally, after 3 calls, got the manager and they weren't any help, just a different version of the same thing. Now I see all these terrible reviews and wish I had looked before leaping with them and ADT. ADT was NO help, almost as incompetent. Very disheartening for my "security" company.

This is one of the most egregious and blatantly dishonest companies I have ever worked with. Their equipment doesn't work and their customer service is absolutely terrible. They are the definition of false advertising. There is absolutely no monitoring. It's the biggest scam ever and something needs to be done about it so they are held accountable. For weeks I have been trying to get someone from their corporate office to call me back and have not gotten a response. I've asked them several times to document in writing via email why I can't get a refund and they refuse to even send me an email. What kind of company refuses to email clients?! DO NOT BUY!!!

A representative from SafeStreets visited our home, claiming to work for ADT and in partnership with Spectrum. This individual falsely informed me that ADT had acquired Protection One and proposed a reduced rate for monitoring and system upgrades. However, this was misleading. In reality, I ended up opening an additional ADT account, which resulted in doubled monitoring fees. When I attempted to cancel this second account, I was informed of a $1,100 cancellation fee. Attempts to resolve this issue over the phone with the representative were futile, as I was hung up on twice. Please exercise caution with this company, especially since they are misrepresenting themselves by associating with trusted names like Spectrum and ADT.

Thieves and liars. I was promised a $500 equipment voucher, and was told it was in process and have never received it. When I called multiple times they kept saying that it was applied or in process. Do not do business with!

I have used the system for the first three months before it started having a presence sensor issue and, since it didn’t actually protect my house, I didn’t use it while I was at home. I get to pay $2000 for absolutely nothing.

I called ADT for a security system & find out a year later that I am also under contract with SafeStreets! That's fraud. You have to disclose that to customers. Now I am dealing with the unprofessional reps. that don't care to help. ADT withheld this information for a reason & it's unethical to trick people. I am so upset that they were dishonest, all of this confusion could have been avoided. I am going to start reaching out to attorneys here in Maryland. Safestreets wasn't part of my conversation with ADT.

The cost is twice as much and they only have one option which is with cameras and other detectors. Minimum 3 year contract. Charging me for cameras I don’t have and will not allow me into the account as they require them to be the primary person to access the panel and choose a security word that only they know. Several times I have tried to get the access code but they say they will send it by USPS mail service but it never has arrived been over two months and I am still being charged an unfamiliar amount from ADT. No one can tell me anything and I cannot cancel the continuing charges on my bank account. Also they require me to supply my direct bank account numbers and routing numbers so they directly access my account and I can’t change it without closing my entire bank account. A scam company profiting off ADT services. Only sign with ADT and not SafeStreet. You will never be able to cancel unless you close out all your bank accounts. What a mistake I made believing this was a security company.

I was told during the sales pitch they would lower my Spectrum internet to $22 a month in writing. This never happened. They kept telling me it takes a billing cycle to show. Never showed up. Called to complain and they told me I had to fill out an online form which turned out to be governmental assistance. Make too much money to be covered. I have it in writing that they would reduce my internet to $22 a month knowing I had Spectrum. Now they tell me they don't work with Spectrum. I have been trying to cancel for a few weeks with no response. Once I did get a call back was told that I had to pay up on 75% OF CONTRACT to cancel. I will be talking to an attorney about the fraudulent, unlawful, unfair, deceptive, and misleading sales practices of SafeStreets USA. They are a horrible company to deal with.

I had two young people telling me if I purchased security system I could get a free Google doorbell camera and reduce my cable bill. Cable not any lower. So that was a lie. So they called SafeStreets to install my equipment. Well I believe Johnathon the installation guy was involved with the scam to get my business. I was never told I was in a 3 year contract. The homeowner did not sign anything. My papers came up missing. I was scammed in order to get me to have this worthless security system.

Along with ADT I have been on the phone with now ten different agents trying to cancel my deceased mother's account. Hours of ** "It’s not us." You have to call them and back and forth. "Oh that cancellation number we can’t honor. We need a letter of intent." Wth. In the meantime they collected another payment and I’ll have jump through more hoops to cleave it out of their hands. I believe this is a very profitable scam being run on consumers and intend to make class action lawyers aware. Oh btw a Chinese conglomerate owns them.

I purchased an adt home security through Safestreets thinking it was ADT. Wrong. I’ve had less than 3 months, could not get the system to work right. I called adt. They walked me through a process thinking this would help, after a couple of weeks I called adt again and they sent a technician to my home. NEVER once was I told safestreets was my company. I finally called ADT and since my equipment was defective they cancelled my account and said no other money was owed since it was less than 6 months. I was instructed to call safestreets and make sure I’m cancelled on their side and schedule someone to pick up my equipment. Safestreets became very rude and said I was to call them for technical issues and cancellation not ADT. I will owe a 36 month cancellation fee. They will not honor ADT since they’re a different company. If you want this system go with ADT. DO NOT GO WITH THE SAFESTREETS. THEY ARE SCAMMERS.

Nate the customer service representative placed me hold for over 20 minutes because I asked to speak with a supervisor. I was in need of a specific date for the technician to come to my home to assess the problem with my cameras. Nate was offended that I was asking to go over his head and thus placed me on a long hold. I was on hold so long that I called the company customer service number for new customers because I knew I would be on a recorded line. The lady who answered was helpful in keeping me calm, but she too was surprised at how long we were on hold before NATE decided to pick up and tell me that the supervisor MIKE was not available to speak with me at the moment, but "someone" would get back with me in 24 hours. This company's customer service is trash!!

That it costs $100 just to get a replacement ADT sign is uncalled for. Also, this monitoring service is feeling like an oversold feature that's becoming too expensive and too ineffective to be worth it over 36 months. At the time of sale, I was led to believe that the monitoring service was for monitoring activity around the house; I learned later that the monitoring literally monitors when an alarm goes off or the battery is low.

Very unprofessional representatives who did not keep their end of the agreement. Door camera never worked, had 4 different technicians out to fix the camera and all they did was replace the door cam with the same defective equipment. Call to complain and was hung up on my customer service. Company then had the nerve to safe in a contract and will be charged 1500.00 if cancel. Hello, the equipment is trash and never worked.

We had the ADT system installed by SafeStreets- after 2 days, we decided to cancel as we did not like the 3-year contract. After canceling, I heard nothing for weeks- I reached out again and they had given me the wrong email address to send my cancellation letter to. They said they would honor my cancellation within the 3 day period because it was their fault that they had told me the wrong email. After the system was taken from my home, I called again to see when I would get my refund ($397.74)- the woman on the phone told me that I would have to pay thousands of dollars because I had canceled my contract. I explained to her that I canceled within the 3 day grace period and SafeStreets had given me the wrong email to cancel. She said she could NOT help me with my refund and that if Safe Streets did not cancel my account correctly- I would owe thousands of dollars to ADT.

They came to my house and sold me a system. The tech came out and installed everything and showed me how to work it. I was given an option to get a ring doorbell for free or a camera outside. I chose the Ring doorbell not knowing (salesman failed to mention) that there would be a charge for services from Ring on top of the service you already pay for through ADT or you won't be able to view any of your past motion and it doesn't detect motion any longer. Kind of defeats the purpose of having it, right? I called the company and explained to them that moving forward customers should know that if you choose to get a Ring doorbell vs a camera then you WILL be charged after the first month just to have motion detection in your yard and they won't tell you when they come out so beware of this.

My wife and I were pleased with the technician that came to our home to do the installation for our new security system, he was punctual, friendly, knowledgeable and professional. He made suggestions for the locations to place the sensors for better home security. The technician patiently took the time to show two seniors how to alarm system works on the screen and our phones. He returned with the fire alarm system 2 days later. We didn't initially order one.

I had had no contact with anyone at SafeStreets or any of its agents and yet they still thought it would be appropriate to run my credit for an alarm system. It should be standard practice to have the permission of the person whose name and credit are being used to open an account. The fact that Jay (the salesman) claims no responsibility because he thought I was married to the person who provided my name is also ridiculous. That would mean that any third-party whose last name is the same as a potential customer is at risk of fraud and identity theft, because Jay and SafeStreets will happily run your credit and open an account in your name without ever having spoken to you. Regardless as to whether a third-party is related to a potential customer, the third-party should ALWAYS be aware that a credit check is being run, and an account is being opened in their name. Always.

I was researching home security systems and did an online inquiry with ADT. They called me several times every day but I was unable to answer. When I called them back during my lunch break, Maria was very informative and gave me great information and great quotes. When I told her I needed to discuss with my husband first she turned on the pressure. I asked how long the quote was good for. She said, "Only during this phone call." I again thanked her for the great information but still insisted I needed to speak with my husband first.

Today, there are so many people that break into houses. I've never been broken into before, but I don’t wanna be either. I have never had an alarm system before and I thought that I would be a lot more safe with one. ADT is a widely-known company and I thought they would do a good job. They wouldn’t be in business for as long as they have been if they weren’t doing a good job.

The SafeStreetsUSA guy that did the installation was great. He explained everything multiple times and got everything set up. He set the alarm off and made sure everything worked. The system works well and people should get it.

The SafeStreets rep introduced the product to me and told me about how it works, the functions on it, and how to use it. I went ahead and just signed a contract, and somebody came to my house and installed it. That process took a month. The security system has good features and I feel secured with it, but I really can’t upgrade --- that's okay. One day I had an issue with the system and I called their customer service and I was able to talk to a technician. I have had SafeStreets for three months now.

I’m a widowed woman and for safety, I decided to purchase a home security system. My utility provider solicited SafeStreetsUSA and the deal was good, so I went for it. The interaction and communication with their sales reps were excellent. The process was easy so I went through it without any problems. The installers came at the appropriate time, everything was timely and the instructions were very easy. The quality of the system’s features is good. I use the smartphone feature but it’s taking so long to connect when I use my phone so, I have to use either the remote on my keyring or just get in the house before the alarm activates. It started happening in the last three days. It would still be saying, “Connecting, connecting," and I'm in the house. Nevertheless, since having the SafeStreetsUSA system, there has been a level of security. It’s worth it if you can afford it.

I got a SafeStreetsUSA system based on recommendations. Everybody from SafeStreetsUSA has been absolutely great so far including the guy that came to install. I like the system's features. They’re very good. The system has been helpful.

I wanted to protect my home and when I submitted my interest to ADT to purchase a home security system, it was farmed out to SafeStreets. They emailed me but they got the wrong email address so, that was a little bit of a hiccup. I explained to them that I never got a confirmation of when they were gonna be attending. I called them and they gave me my information. Then, they came to my house and installed the system, which took two hours. The features of the system are fine but they told me that there was a $100 gift certificate that offsets the installation cost. They tell you that on the purchase and then, 30 days after the fact, it expires. So, if they’re booking on the 2nd and then installing on the 28th, it’s not a genuine 30 days. That’s extremely misleading.

I just moved from out in the country into a more inner city, my husband is going a lot on work, and I have two small kids, so we decided to purchase a home security system so I would feel more comfortable now that I don’t have family surrounding me. We’ve always heard good things about ADT and my father-in-law has them, so we went with SafeStreetsUSA. The customer service representatives have been great every time that I’ve called with a question. My husband was here when the security system was installed and he really liked the installer. He said that the guy did a good job. I like the cost in relation to the quality of the system. I need to pay my bill but I haven’t been mailed a bill yet. The carbon monoxide detection and the fire detection features are offered in our system and those are really good. But I may upgrade our system with additional features in the future.

I wanted to be secure in the home that I just bought, so I purchased a home security system with SafeStreets since my parents had ADT. The representatives at SafeStreets were very helpful. They explained everything that I needed to know and answered all my questions very well. The installation went very well and took 45 minutes. My system offers great features and I may add more features or upgrade the system in the future, but not at this time. Knowing that I have the security system installed, I feel comfortable and secure in the home.

We wanted to purchase a home security system as we wanted to protect our house and ourselves. Aside from being the biggest provider, ADT came recommended and so we called them. We then got a system from SafeStreets as they were the one that my area works with. The sales reps I dealt with were professional, helpful and knew what they were talking about. The tech who came out to install our system was thorough and very good as well. While sometimes we have to wait up to a minute to turn the system on and off from the app, which is a little annoying, the quality of the features offered in our system has been really good.

I was active in the military in the past. I purchased a home security system for medical reasons. I got it so I can have a panic button call. Consumers Energy gave me a deal with SafeStreetsUSA and referred it over. The customer service rep I worked with was fine. The guy who came was a professional and the installation of the system was fast and efficient. However, one of the pieces of equipment is a bit on the sensitive side. I shut my washing machine and it can set it off sometimes. Also, while the app works fine, they should put a hot button on their app upfront where you can find it easily instead of having to root through the memory core.

We bought a townhome and they already had a home security system in. Since we moved into a new neighborhood, we thought it wouldn't be a bad idea to have a system anyway. When we first looked at the place, we saw the little white box on the wall but I wasn't paying that much attention. We then called ADT because that's the system I’d heard of before. However, when we came over, we realized that the box on the wall wasn’t ADT, instead it from was some other company. The guy from ADT said it actually happened before and I told him it was a compliment because people just glance at that A and immediately call them.

I live alone in an area that's not known as the safest. I had an ADT system already in my house upgraded with Safe Streets. They came up and updated the box. They sent a good technician and their reps explained what I needed to know and were very helpful. When I had some questions for them, they answered them very well. However, the cost of the system is expensive. I had seen an advertisement that was $28 a month but when I actually applied, the $28 a month is for a phone line and the actual service ended up being $45 a month which was more than I was expecting. I was a little surprised about that.

I got a home security system for self-satisfaction. I had Vivint one time and they sucked terribly. They were out the door in six months. I had ADT before at my other house and I never had a problem with them. During the purchase with Safe Streets, everything went as smooth as could be. The technician that came out was nice and knowledgeable. He said that I can call him if I ever have a problem with the system. I did that and he took care of the problem. He went right to the problem. He said that all I gotta do was reset the system and it was done in 30 seconds.

I've always had ADT. They have a good reputation. We like the system and it has been great. The reps contacted me and scheduled the time they were gonna come and take a look. Then, they came out and installed everything very quickly and efficiently. It was a good experience. They also checked in with me one more time to make sure I had everything set and I didn't have any other questions a week after they installed. They gave me all of their relevant information, so we had everything. I like the mobile app and having it is good. It is useful to check in case we leave the house or to check to make sure that we armed it. SafeStreets is good. The cost of their system is competitive with everybody else.

We were moving into a new area that we didn’t know. Plus, since I do work from home, I have a lot of equipment. The house is large and there could be times when either my wife or myself may be home alone so we needed a home security system for overall safety. It would be nice to know that a door is opening. We were referred to SafeStreetsUSA with a promotion. We called them and got it set up. The installation person was excellent and he explained everything professionally.

SafeStreets was ADT so my fiancée and I wanted the services. My interaction with SafeStreet's reps was good. The installation took six hours because I had a lot of questions before the installer installed anything. He was super knowledgeable and answered them all. My fiancée and I really enjoy the system's features. The cost of the system is a little high, but the quality is definitely there.

We use our SafeStreets home security all the time. I feel safer having it installed. I got it through Georgia Power, who had a feature to help people move locations. Originally, SafeStreets was gonna do a motion detector but the installer realized that I had two large dogs that are over 80 pounds. So instead, he did a glass break for me. That experience was really good. Thus far, I’m satisfied with them.

I bought a house at the end of January and I've been with SafeStreets for a month and a half now. When their guy came to install the equipment, he put it in and walked me through how it works. He also tried to sell a couple more things to me but I politely declined. My experience has been good since then. I use the alarm every day and fortunately, I haven’t had to talk with the company again. Quality-wise, the system's features are sufficient for my needs. Its cost is a little overpriced and I’m not knocking on the quality. At the end of the day, it’s just a quicker call to the police and I don’t think that’s worth $43 a month, but I’ll do it. SafeStreets has a convenient system. If you’re okay with the payment per month, then I would recommend it.

We live out in the country and we figured a security system might be a good choice and everybody knows ADT so we figured we would go with what we know and call. Their reps seemed fine on the phone. They canceled on us twice during installation, but it was for a good reason. There were storms that were coming through so it was understandable. The tech came out and he was really friendly. He got it installed and explained it very well how to use it. He was very courteous and did whatever we wanted. He wasn’t just coming and drilling holes on our walls. He really wanted our opinion on how we thought things should look. We had a good experience.

I had experience with ADT in the past and I know SafeStreetsUSA is ADT. My neighbors had ADT too and they recommended that it was a good system to have down here. I initially spoke with a lady who was very helpful and she set up everything great. The installer was good and I cannot complain about the way everything is working thus far. But the camera was a little bit of a challenge for the installer and we put it in a bad location. It’s just the way it’s pointed. I live on a beat road and I get a notice for every car that goes down the street. I’m just moving to this house so I need to call SafeStreetsUSA and see if we can relocate the camera.

I purchased a home security system through SafeStreetsUSA for my peace of mind. The cost was very adequate. The features are great and the quality of the equipment is good. I also I use the smartphone feature and it's very convenient. A tech did the installation for me and it went smoothly. He was very courteous and he explained every question that I had. My interactions with their customer service have all been very pleasant. The system was going through some upgrades and it fell off, but I called up customer service and they walked me through on how to reset my system, so we’re good.

I was moving into a new house and wanted a home security system. I was under the impression when I called the ADT customer service number that I was getting regular ADT. But I ended up with Safe Streets. I didn't know anything about them until they came to my house. They told me they were a branch of ADT. I wasn't given an option and after working with Safe Streets, I probably should have had the regular ADT.

My husband is retired and I'm to retire in a couple of months. We have our new home now and we did not feel comfortable unless we had a security system. We called Vivint first and I don't know if it was an inexperienced representative we were speaking with, but after it was all said and done, we didn’t feel comfortable. I told my husband I would call ADT because I've heard nothing but good things about them. The tech who came out was very professional, knowledgeable, and patient. My husband was there and the tech answered all of his questions. We were very pleased and we're pleased with the quality of the equipment as well although we're still trying to learn our system.

I almost didn’t end up going with SafeStreets. I had a representative stop by the house but it was a little off-putting as he showed up at 7:30 at night. Still, we got the front and back door sensors installed as well as break sensors for the windows. The installation was quick and it was a good experience. My system is about as standard as it could be with one touchpad, and it came at a reasonable price. I was under the impression that I was getting a Visa gift card, but it looks like they took off the first couple of months’ worth of protection. So, the first month and this month are covered. It's just that the system is a little weird. It lost communication with the towers in the area, and we had to do a reset which caused us to have to set the alarm off for about five minutes. I’m hoping I don’t have to worry about something like that in the future because I have a baby on the way.

I felt the need to have a security system and I got one from SafeStreets. The company’s rep was very good. I got the standard model and its installation went fine. But my contractor was not done with doing what he needed to be done, so we had to unplug the security system for a while. I had to plug it back in and get it going again. Other than that, since having the system, I felt safe. If you feel the need to have a security system, I would absolutely recommend SafeStreets.

I was buying a new house across town, and I am recently divorced and my daughter was going off to college. So, in the process, there was an offer for a discount for new participants enrolling for a security system. Also, my insurance and banking company, USAA, would offer a discount on home insurance, and so I decided to get a security system. My first contact was through AT&T, and then somehow, I ended up with ADT. And then, they contracted with Safe Streets. I was notified that their technician would be coming to install the system. A lot of people would come to my house for a lot of different reasons, and I was glad that it was a relatively short time span to set the system up. They were able to get somebody over here in just a few days, so that was a positive.

When I was moving, one of the organizations that was helping me transport my utilities had an advertising agreement with SafeStreets and I said okay. The experience with the tech was mostly painless. The guy came in, hooked stuff up and left. He explained everything that I needed and he was able to answer the couple of questions I had. I didn’t realize I have many, but I'm a tech guy, so it was not difficult to manipulate the thing.

We moved to Arizona from Colorado and we will be traveling quite a bit. We thought it was smart to have a security system. We used ADT in the past as well as 3M Alarm but there were not that many choices here in Lake Havasu City and we decided to go through SafeStreets because of convenience. We called them and the reps were fine to work with. I was in the alarm business for about 35 years in Minneapolis, so I knew which way to go. The installer had to drive down from Las Vegas to install the system because they don’t have a local office, but he was able to get the system in about four hours. He did a great job explaining how to use the system and what was covered. Also, he was very professional and timely. I knew what I wanted going into it so he was able to fill my needs exactly.

We were moving into a new house and I got Safe Streets. The installation was straightforward, and the guy was personable and easy to chat with while he was there. He added a couple of the window sensors and the quality of the equipment was good.

Our previous home security system was terrible and we wanted to use ADT. Anthony, our main person with Safe Streets USA, was really good. He knew all the information and was able to answer all my questions. He did a very nice job. Kurt installed the system for us and he did a really nice job too. He was very knowledgeable about his stuff and was able to help us with everything we needed.

Dealing with SafeStreetsUSA’s reps has been fine and I haven’t had any issues. Installing the system took around an hour to finish and it was very good. The system has little screens that show symbols which is a good thing for my 95-year-old mother. She gets it and it’s simple enough that she can use it.

I made the purchase of my first house and I wanted a home security system right from the start. Both my parents and my sister utilized ADT. And so, I went to the website and got connected with Safe Streets’ authorized dealer. Safe Streets' customer service reps were knowledgeable. We talked about the features in my home and they put together what I felt was a good system. They made some recommendations based off of my pets and the way my house was laid out. And also, they were willing to go the extra mile and try to put together a good package at a good price and give me the most features. I was very impressed with the sales staff.

We relocated out of state and wanted a home security system. SafeStreets was the first company I spoke with and it seemed like a good deal. Their service is at a fair cost considering its quality. Their reps were great and my wife said that the installation was painless. We also like the features of our package. The only thing was, a week after we had the install done, we received a coupon in the mail for window security things. We had to call back to honor that coupon and had somebody come back out to install those. That went out well but it would have been nice if we had that prior to the install so it all could have been done at the same time. Nevertheless, our experience has been really good.

We moved into a new house, and we decided to purchase a security system for safety. I use ADT, which is the most popular brand, and they sent the SafeStreets, so I got them. I've had very good interactions with the reps at SafeStreets. The installation was done very well and the tech who did the installation was professional. The cost is okay, and the features and overall performance of the system are good. The system is working and I’m pretty satisfied with everything.

My wife and I were in an apartment and then we moved into a house. We decided that we wanted to have a home security system. When I was signing up for cable which is Allconnect, they went through ADT and they signed me up right then and there. They basically bundled in a bunch of different features, which was awesome. I was very pleased with what they offered. So far, everything's great. The technician from SafeStreets was very nice and friendly. My wife, who doesn't easily give good feedback to people, said he seemed very knowledgeable. So I think she was very happy with the installation.

SafeStreetsUSA is a good company. I had another system which I had not turned on in a month or so, and I found out that I was still paying for service. I didn't like that about my previous system. The one that we have now with SafeStreetsUSA is better. Having the security system is more of a precaution than a necessity. I like the service, but I don't like that they make you all use a ring doorknob instead of your own. Also, the technology is a little bit different, which I like, but it changed a little bit. The system itself does not interact with my iPhone as much as the ring does.

I moved into a new home alone and SafeStreets was referred to me through my home inspector. I talked to a salesperson who was really good and then the installer was excellent. The sales rep was knowledgeable. I didn’t wanna have internet or any radio service and he was able to tell me that they had the cellphone towers to monitor it. It was a little bit of a pain for the installer because I live in the middle of nowhere and he had to keep driving down the street to get service on his smartphone so that he could complete the install, but he was really good and knowledgeable. He sold me the package that I needed, which was actually more than I had initially signed on for. He was skilled, fast, neat, and courteous. I'm very happy with everything. As far as the glass breaks, door monitors, window monitors, and my key fob, it has all worked very well and easily. The whole system seems to be quality and I feel safe.

I was building a new house, and I wanted a home security system. SafeStreetsUSA was a dealer in my area for ADT so I went with them. Everything was great with SafeStreets' sales rep. He was super nice and he explained everything thoroughly. He let me pick and choose the features, and he showed me some options, and he didn't try to force them on me. But there was a couple he showed me that I liked and I picked. Everything was good. I was very satisfied with it. The installation was also quicker than I thought it would be. The technicians were also good. They're very personal people and they try to please people. They're overall nice all the way around. For the cost, it really wasn't that bad, for all their equipment I got.

SafeStreets is a good representation of the ADT products. I was transferring back to Virginia from Florida and they didn’t have AT&T Digital Life up here. So I started looking at ADT and that’s how I ended up getting connected with SafeStreets as an ADT dealer. The representative I dealt with gave me everything that I wanted. I even got a gift card back for the installation fee of $99. I just have to keep the service for the three-year commitment that I'm up here. But everything that he told me was exactly what happened. I would have liked to have the video doorbell feature though. That was not something that was discussed when we were coming up with my package.

We decided to get a home security system for safety reasons and we went with SafeStreets due to their pricing. The customer service rep was very knowledgeable and professional. The installation didn't take that long. The installer came in and explained to us what we ordered and double checked our order. When I had it installed, he walked us through setting up our PIN number and gave us the number in case we had any questions after he was gone, and then he left. We just have the basic package but it's wireless, so that was good as well as the overall functionality of the system. The equipment is durable and it lasts a while.

My wife wanted a home security system and we went with SafeStreetsUSA because it was a little cheaper. Their reps were very helpful. One guy was able to hook me up with a multi-tiered program, so it was all very positive. Also, the installer was very nice and very professional. He did a good job and he showed us how to use it. We’re very happy with the features and I use the app a lot to arm or disarm the alarm and the video doorbell, which is quite handy. I’m in construction, so sometimes I can, at random, work very long hours and my wife feels much more comfortable having the security system at home when I’m not there.

I wanted to get a home security system for my wife and we have a baby on the way. I see the ADT brand more than anyone else so I got one through SafeStreetsUSA. The rep I spoke with over the phone did a good job. I told him what I wanted and he had a plan to get it out for me right away. The tech who came out to set us up was very nice. He took good care of us and told us what we needed. I really like the features of the system. We got the doorbell which was neat and if I forget to turn on the system, it’s nice to be able to do it on the phone. However, I can’t turn the alarm on at night because we have dogs that go in and out. It would be nice if I'm able to have it on. Overall, the system is good. When I go out of town, I definitely have more peace of mind. I work in another state so when I leave, I come home better knowing that we have the security system up.

I've been living by myself and my kids decided that I needed a security system. So, my son who lives in Oregon set up getting one through SafeStreets. Originally, the system was installed in my bedroom. I tried it but then it would go off there. So, I asked SafeStreets if they could move it. Ever since they put it by the front door, it has worked really well. I like it as am more comfortable at night. However, I decided to quit carrying the little keypad as I have set it off a couple of times when it was in my pocket and I bent over. Even so, I'm very happy with the system.

Our SafeStreets USA panel randomly goes off at different times. I don’t know if the wireless connection to the sensors is not very strong. The monitor would just start beeping and like saying something’s open and then lose connection with the internet. That happened a ton. I reached out to them and the representatives were good. The installer was great as well. He just troubleshot it for a minute. That did it for a solid week and a half but it didn't fix the issue. I moved some cords around and tried to fix the issue on my own and it finally got better. My family has been with ADT for a long time now but we've used Vivint before. Right now, if comparing the two, Vivint's services are a little better.

I have a daughter who's always afraid of the boogeyman. SafeStreets is a good company so I went with them for a home security system. The representative and I talked through everything and he helped me out. Instead of putting the sensors on all the windows, my windows are getting replaced, and so he waited, he gave me the sensors, and then I put them on after my windows were installed. The installation of the system was nice and good. However, I still have not received the $100 gift card I was supposed to get. I've been waiting on that for about three months now and I've reached out to them to see what’s going on several times. They keep giving me the runaround and told me that it should be on its way. Other than that, the cost of the system as well as its overall functionality and performance are good. All my windows and doors have sensors on it and there are motion sensors. So, my daughter’s safe.

I wanted to purchase a security system for a new house. I was shopping and reading some reviews, and SafeStreets' reps were very nice and very informative so I went with them. It was very easy signing up with them and the installation was fast and professional. My experience has been good and so far, I'm happy with what I have. The system works good, but last time, I tried to turn on from my remote and it didn’t work. Other than that, everything is okay.

Living near a park, I got a security system to feel a little more secure. I went through PPL, and SafeStreets was the first provider to call me. Their rep gave me all the information over the phone, and then, a guy came to put everything in. He was professional, very knowledgeable and was a gentleman the whole time. I customized the package to fit my needs and that worked out well. The only issue I had was the sensor on one of the doors came off. It was moved, so they kept tipping sideways and blocking the door. We just had to take it out, put a new hole on the wall then reattach the sensor. On occasion, it doesn’t work properly. Most times, it works but every now and then, it's not reading. Still, I would recommend them.

My mom always had a home security system going up so, I felt like I needed one being a new homeowner. She always had ADT, so I went with SafeStreets which is part of that company. They had a really good promo with the ring doorbell. That's what I really wanted. The rep whom I worked with was super sweet and she was very helpful. She didn't try to pressure me going with the most expensive package. Instead, she helped me find something that fits in my budget.

SafeStreets' reps were very knowledgeable. We got a basic package from them. Also, the service tech who came out was great and we were very pleased. He didn't waste any time. He just did his job and answered all our questions thoroughly. The installer was also friendly and knowledgeable. He was very meticulous about what he did. He cleaned up any mess that he made. He was terrific. Getting SafeStreets was well worth the cost. It has saved us money on our homeowners insurance. We're very glad that we went with ADT and SafeStreets. They did a wonderful job. We have recommended them to friends and they're all very pleased too.

We have a lake house and we're not there all the time. We needed to have it covered so we purchased a home security system. Since we use ADT for our permanent residence and it's easier to get the program set up through SafeStreets, we went with them. Their customer service was pleasant enough and the installation was fine. The team showed up on time, took them half a day to install and they did a fine job. I just wish the second panel is included in the package and not at an extra cost because we have a font door and a back door. Nevertheless, the system works fine. We've used the smartphone feature before, which always comes in handy for us.

Everybody at Safe Streets was kind, courteous, and professional. The features offered in my system are of good quality. I’m very happy with it. I also really love the app. It’s wonderful that I can turn things on and off from my phone. I’ve had it worked every single time.

Purchasing a home security system for us was for a preventive measure, as well as for extra security. Safe Streets offers competitive pricing so we chose them over other companies. The customer service reps were good and they did install the system for us. However, I noticed that I don't have monitors on my windows. I was told that there would be monitoring, little devices but they're not on there. Also, when they come out and do the installation, they should make sure that they all have the Safe Streets sticker on the side of their car because it looks like a little sketchy. Other than that, our experience with Safe Streets has been great.

I’m satisfied with Safe Streets. I got it for my wife and I's peace of mind and there was a good promotion going on at the time. They installed it for us and we were satisfied with that too. The only thing that could have been better is they could have included maybe a couple of those remote fobs. Nevertheless, we feel much safer since having the system and I would recommend it.

We moved into our house in September. Safe Streets' security system was already there and upon moving in, we updated it. However, I want to lower the bill. I don't want the system on my cell phone as I never use it. We don't travel enough to use it on our cell phone. I want the $29.99 one that goes to my landline. Still, having SafeStreets' system has been good.

I wanted a security system since I'm traveling a lot and I got a wife and a young child. The guy in sales was good and very persistent, and the deal that we got from Safe Streets USA was good. Then the guy who installed the system was phenomenal. The way he described everything and how quick and efficient he was were unbelievable. He did a really good job. Everything worked when he left and we have not had any issues with it. The ring doorbell sometimes won’t upload the video at that time. But that's the only thing and overall, the experience has been very good.

We just had a new home built and we wanted to make sure that we were safe in it. We had a security system in our previous home but we decided to get a different one for a variety of reasons and we decided that the ADT system that SafeStreets had available was what we wanted. SafeStreets has better price, more features and a little bit more flexibility in the agreement. We customized our package. We added certain features and eliminated a couple. We have a big dog, so we got rid of the motion detector in the package because we didn’t want him setting it off all the time. The installer seemed to really know what he was doing. He came in and explained everything to us. And then, he got to work, installed all the sensors and the control panel, and did a real nice job of putting that in place without damaging or destroying anything. And then, he checked it out real thoroughly before he left to make sure it was working as it should.

We liked the package offer from Safe Streets USA and considering the size of the home, the system does what it needs to do. When we made the purchase, we were moving and we called from the phone. The representatives were informative then the installation was quick.

I’ve always heard good things about ADT. They’ve been around forever and I decided I was gonna buy a home security system after seeing one of those late-night infomercials. So we ordered one and the sales guy that I spoke to was very professional. But I did get promised a $100 Visa Gift Card that was supposed to come in the mail and that’s one issue I’ve had with ADT. They sent it but it was like for the deposit that I had to pay them. Once you pay their activation fee, they refund it to you in a Visa Gift Card. But we never got it. That’s something with ADT though. That aside, the features are great and we got two key fob things. The guy who came to install was super knowledgeable too. At first, we were gonna have motion sensors installed. But he advised that because we have dogs that are over 85 pounds, they would set the sensors off. So he advised us to go with the window break sensors instead.

But their installation guy was really nice. I was impressed with his knowledge. Also the system is doing its job. Having the smartphone feature is also convenient.

Everything went well with the Safe Streets representatives when I purchased the system and the installation was quick. The technician explained everything and the system is easy to use so it works out good. I’ve even recommended them to several people. On another note, when I first got it installed, they were telling me that they were gonna offer me a $100 gift card for applying and I never received that. But that aside, the system is good for the pricing. After all, I come home safe.

I used to have Brinks as my home security system. SafeStreets is much better but the sublet company they use for the alarms has not been as good. I’m still waiting on my remote for the house, that was in September. That interaction was a little rocky. When I told the installer that I'm supposed to have this and that, he told me I was wrong. This isn’t what I’m paying for and he said I haven’t paid for anything yet. And at that point, I almost want them out of the house. But I allowed the system to be installed anyway. He became much nicer after I gave him the look of, “You’re about two seconds from getting thrown out of my house.”

We have a big house and we have never lived in the area, so we don’t know what to expect. We were trying to get cable and they said that they have a partnership with SafeStreets USA. We got them through the cable company and everything has been great. I like the system and I haven’t had any problems. The installer knew a lot about the product, although he was a little sloppy and he could have been a bit more responsible. But other than that, he was great.

I purchased a home security system from Safe Streets USA for the safety of my family so I can look at them when I work out of town. The reps were knowledgeable and the technicians were very helpful. They even left their card so that in case anything happens, I could give them a call directly and they would take care of us. The app which I get to check my family is great. So far, everything’s working well and everything is easy to use. I got what I was looking for.

I got a new house and I needed a home security system. SafeStreetsUSA got a hold of me quickly through the buying process and the energy company also sent a discount. Installing the system was seamless. I just let them do their thing and they got in and got out. They gave the Ring on the doorbell and some of the interior and exterior cameras. Also, we have the Ring and ADT app and it's doing well and cost-wise, I'm pretty good with it.

Safe Streets USA is awesome as well as their customer service. You want someone that is gonna be available for you and answer your questions, and no question was too silly to ask. I've heard a lot about them that they were good. The technology was up to date and they were saying that even if the alarm went off, the police was contacted and came out. Those type of things makes a difference.

When we moved to a new house, it was already wired for a home security system. PP&L had a referral program and they referred me to what I thought was ADT, but it was Safe Streets. My interactions with their reps were fine. But, the installer left the old box along with the old battery down in the basement and I’m trying to figure out how to get rid of that. Other than that, he did fine. The service has been good so far.

I switched to Safe Streets for better service. At that time, my previous contract was ending so I wanted to look for other options. The Safe Streets installer was professional, very knowledgeable and very prompt. He came on the dot at 8 AM and was quick. I already had a previous setup so all they had to do was switch it over to theirs. It was a bit pricey but I guess I paid for what I get. So far, the system is good. I haven't had any problems and my experience with them has gone well.

I was getting my phone hooked up when I was told that I would get this free set up for an alarm system. I was sent me over to a Safe Streets sales representative and they told me what would happen if I did set up and what packages there were. They sounded like they knew what they were talking about. I thought about it then I called them back and said I would give it a try. Then they come out and set it up. The smartphone features are a little bit more expensive but I really don’t need it right now. I like the features I have. I like the system and the key fob. And for what I need, the system seems to be all right. It's easy to use. It also isn't as big as what I thought it would be and I like that it isn't so bulky.

The SafeStreets rep was good. He walked me through the system and he was very thorough. He set everything up for me, so I really didn’t have to do anything. I got a package but he did mention that if I wanna add more stuff, then I can always call and get those things added. Also, I was supposed to get a gift card when I got the package deal but I never received it. So far, they perform very good. The videos and stuff are very clear. I use their smartphone feature. I can do everything through it. Other than watching the videos, I can arm and disarm everything, and it's cool. Sometimes I get delays and I think it's because of my network provider, but overall, it's clear and good. The cost is good too.

I purchased a home security system as a preventative measure, and Safe Streets USA had the best offer. The salesman was nice but was a bit annoying. He stalked me until I told him I had some things I had to do. I was going out of town and I had to take my credit freeze off. I told him that my house won’t be ready for a few months and that I was not in a huge rush, but he literally called me every week. I told him to stop calling me and that I will call him when I’m ready. He was very clearly wanting to get the job, but it almost made me not want to give the job to him.

I live alone and based on word of mouth, I decided to go with Safe Streets for my security system. The cost is reasonable and everybody that I've dealt with has been remarkable. They were friendly and very knowledgeable. The salesperson was really good too. I asked for the minimum but he showed me more options so I upgraded. I ended up with more than I had asked for. I also had a great experience with the customer service representative. He was easy to follow and it was easy to get the thing done. Then for the installation, the man was on time. He showed me all my different options then once I selected what I wanted, the system was up and running in no time. It’s very easy to use and in terms of performance, it's a 10 out of 10. It’s great and I like it. I feel secure and I would definitely recommend it.

ADT security in West Orange, NJ never contacted the homeowner over three month period. They were not available to check on the security system that they installed. They continued to bill without providing service.

Bait & Switch! The sales rep over the phone took my credit card info for the initial $100 down, and scheduled an appointment for a month out for the install. I get an email to sign an agreement for the upcoming installation, only to see her name was completely different on the agreement. So I called her and asked why her name was different and she said because "nobody in the office can pronounce her name correctly". Yeah... right. So before signing the online agreement, I decided to search online about this SafeStreets company and low and behold they are crooks. So I called them back and told them to cancel my agreement, cancel installation date, and to refund my money, I was then harassed by a manager, and he was doing his best to bully me into the contract, telling me his sales rep is a single mother and that she will lose thousands of dollars by me not going forward with the 3 year contract and installation.

I like SafeStreets' security system and I've found its features to be good. The cost was really good too. However, they were doing automatic payments, but I didn’t know that. Their reps took care of that right away though. Also, there was a time that we accidentally couldn’t get to the alarm quickly enough and their response time was really good. SafeStreets is worth getting.

My parents were pleased with the service from SafeStreets but I’m a little disappointed with their customer service. On the phone, I was promised two keypads and that it would be included in the price that I was paying. I only got one so, if I walk in and I don’t have my remote on me, I have to run downstairs before the alarm goes off to disarm it. They said they could not do it because there was nowhere to plug it in. I asked if there was a wireless option and they said they would call me back. No one ever got back to me.

I just bought a house and I knew the name ADT. It was the only place I looked at. The reps from SafeStreetsUSA offered exactly what I was looking for. My fiancée was here for the installation and she gave me a call quickly for whatever questions I had. The guy that was here gave me a couple of things. However, we wanted the doorbell in the camera outside but he said the wires were too short. In order for him to do it, he would have to rebuild the whole wall. Also, the recording has 30-second intervals and they don’t record it straight through. They have gaps so I’m missing something. If somebody breaks in within those three minutes, I won’t be able to see anything. Nevertheless, the cost was affordable and everything was good. We’re more alert now as far as before going to bed and making sure everything is set up as well as when we leave the house.

I moved into a new area, so I’m being precautious. I purchased a home security system and I wanted ADT, so I got SafeStreets. The rep I talked to was super nice and pretty much knew what he was doing. He handled my situation perfectly. When the equipment was installed, one person did everything and it was fast and easy. So far, the system's features are okay. I’m annoyed that the little voice says ready to arm chime but I like that there are locks and detectors on the windows.

Safe Streets' tech was knowledgeable and explained everything to me. He was very helpful, professional and got the installation done in a timely manner. Plus the features of the system are good.

I was moved into a new home and I also live by myself. SafeStreets offered a special pricing with my power company so I went with them. The sales process was all over the telephone which was good. Also, the guy who came and installed was great. It only took him a few hours to have the system installed. He then walked me through everything. Additionally, the features offered are just what I need. The quality is good and the cost is within my price range. Having the system definitely has put me at peace when I go to bed at night. I definitely recommend SafeStreets to others.

My husband travels a lot and so my two daughters and I are home alone. Our neighborhood is pretty safe but I wanted a little extra security. We live in a gated community, but sometimes, it's more enticing. I encountered an Amazon driver that was a little skeptical and I felt like they hire everybody, and that was what freaked me out the most. I researched online and a person from ADT came here to speak with us. Their price seemed really good and it has been in the business for a long time so they're reliable. Their people have all been very informative and the guy that installed the system did a really good job. We got the basic features and it was fantastic. We also have an option to add features in the future. It's a great system and a great price for what you get.

I have Safe Streets in my vacation home in Florida and Electronic Security Solutions in Georgia, which is a local company in the little town I live in. The Safe Streets' cost is almost the same as what I'm paying in Georgia but it's what I expected and it's in line with everything else I looked at. I got the basic system with the fire alarm, the smoke detector and the alarm system. The installers came and they were super nice, professional and very efficient. The installation was very good and it survived the hurricane. SafeStreetsUSA is a good system and it works well. I can control it remotely or I can do it as I come in and out the door so I haven't had any problems. I also use the smartphone features and they're good. I can go and look at my house to make sure it's working.

I bought my place and having a home security system was discussed with me. Safe Streets had been around for a long time and I figured it would be a good fit. They were also the only one that approached me and the customer service rep was fantastic and very helpful. She added a personal touch to getting everything set up and it wasn't just a sales pitch followed by just the typical. She treated me as if I was family rather than just another person on the call. The tech also did a wonderful and thorough job in getting everything set up. He was very friendly and he didn't leave a mess. The system's functionality is great. I set it and if I forget that it's on, I get a buzz when I try and open the door. Everything has been going great and I have spread the word about Safe Streets and how happy I am with the service.

SafeStreetsUSA's reps were super nice and friendly, and were easy to work with. They set up an appointment. The guy came over and set everything up. He asked a lot of questions, did everything quickly and knew what he was doing. I was surprised because I’ve never had a security system put in before and it was so professional-looking when he was done with it. It's a good system and it works nicely. We like it.

My wife wanted a security system and SafeStreets USA was all that was around. The rep I talked to was great and the installation was not hard at all. The system's features are okay, except the one that’s wireless. There are no buttons that tell you what are they for and I don’t like that one. I don't use it and it's in my closet.

I'm a new homeowner and my house didn't have a security system. I spoke to an ADT rep and then SafeStreets handled the installation. They were friendly and professional. The installation was timely and it didn't take too long. They did the job well and everything is still working. I got the app set and it lets me link in with the doorbell and the camera doorbell. I use it pretty frequently. I can also arm or disarm my system while I’m away using the app, which I’ve definitely used a couple of times. Having the security system give me a better sense of peace of mind if I’m gonna be away for the weekend.

I'm writing in to express my gratitude for Logan... Logan showed up on time and was very kind and very personable. Logan had explained everything that he was doing. Logan had started out by checking our cellular service to try and get the package that was quoted to us. Unfortunately Logan was unable to get the cellular connection so he had explained that because we were not in a great cellular network area we were unable to get the package that was original quote, so Logan went the extra mile and he hooked it to the main phone line and placed the Lynx box right near the phone.

SafeStreets USA is a very good company. They displayed excellent customer service. Their rep was very good and he explained everything very well. He talked to us all in layman’s terms and told us what he was doing and why. The system now tells me “service unavailable” when I tried to leave a message, but I like that when my husband accidentally set it for away while I was at home, I busted out and everything was blaring. That let me know the system is working very well. It gives us a sense of security.

We had gone from an apartment and moved to a new home where we have outside access areas, sliding glass doors, and windows lower the ground. I was familiar with ADT as my parents had it and so it we got ADT through Safe Streets. The guy who came to install the system was great. He was very thorough, he explained everything, and he didn't leave until he felt comfortable that we know what we're doing with it. The features offered in the system are definitely good. The only thing I wish was different is the setting. Yesterday, I opened my second floor window when the alarm was on stay mode and the alarm went off. I wish it had given me a second to turn it off the same way in a door opening and it allows a wait versus waking up my whole neighborhood. We also pay $58 or $60 something a month, which could be better. Nevertheless, we definitely feel safer.

My wife wanted peace of mind. We saw a SafeStreets advertisement somewhere and the rep who we talked to was very nice and explained everything to me. Getting the security system was a very simple and efficient process. The gentleman who installed it was super nice and very informative. It took him less than two hours to complete the installation, then he took the time to show how things work. The only thing my wife was concerned about was if somebody opened a window or something on our main level, will it trigger the alarm. I told her it won't unless we are away from the house, and obviously then, once the burglar is in the house, he'll be picked up just moving around. Other than that, the quality of the service has been excellent.

I enjoy having SafeStreets' service and the system. I got a home security system for safety. The installation went well and everything was explained to me. Everything was also cleaned up before the installers left. I like the features of my system. They are very nice and the system has put up everything that I need. I sometimes use the smartphone features and they're very convenient. I feel safer since having my system. Also, I know that everything is secured when I’m not here. I get a notification if someone gets in the house. The cost could be cheaper, but the quality of service is good. I will recommend SafeStreets.

We were buying a new house and I just had a new baby. Having a home security system seemed like the smartest thing to do. I was actually calling the electric company, CPS, and they put me through to a representative. They asked me if I'd be interested in having a home security system from Safe Streets. The rep was a great dude. He was very helpful and explained what I needed. He also wasn't pushy. It was a good experience.

I'm a first-time homeowner and I thought a home security system would be a good idea. The individual that sold the system to us was very easy to work with and very knowledgeable about the products. I didn’t feel like anything was forced on us. The installation technician was great as well. He showed us everything and talked to us about where he thought there might be potential issues. It was overall a very pleasant experience. I love their app and everything seems great about the system. I feel much better when I’m away and my wife is at home by herself. I would highly recommend it and tell others that it’s worth investing in.

I’ve had a home security system for years, ever since I moved in here. When I moved here, I got ADT, but then I wanted a different service provider. Eventually, I went back to ADT, and SafeStreets was what the ADT installer recommended. I had a good interaction with SafeStreets's reps and the installation process was good a well. Their installer set the system up and showed me how to work it. I like the quality of their equipment. The system didn’t cost me anything, other than just the installation. I've had the old outdated system for years and SafeStreets have the newer monitoring system. Compared to the other services I had in the past, the SafeStreets system is superior, nicer and better. I would recommend SafeStreets to others.

The salesperson we dealt with did a great job of explaining everything. He was very informative and helpful. But there was one thing we had to do for the installation. There was a doorbell thing that had a Storm dealer install and it was in the way. The Safe Streets installer had it moved and we paid a little extra to have that done. But other than that, the installation went very well. Everything also seems to be working fine and is user-friendly, except for the app. That needs to be a little more user-friendly. Nonetheless, Safe Streets is a good system to use. I even had a call from customer service reminding me that we need to do a check on our system once a month. My son just bought a home and he used ADT as well.

We got a home security system for peace of mind. SafeStreets had their act together and they were easy to work with. Everybody was helpful, friendly and honest. Also, the person who installed the system was very informative, helpful and knew the product pretty good. The system has been really good. I highly recommend SafeStreetsUSA.

We were able to customize our package with SafeStreets and I really like the smartphone features. The quality of the system matches the cost, and we had good experiences with their customer service and installation teams. I would recommend them if anybody was looking for installation of their home security.

I got a security system because I felt that it was the right thing to do. The guy from SafeStreets who did the installation was nice and knowledgeable.

When I signed up for electric service, SafeStreets was recommended by the company. I had a call with a sales representative and she gave me all the information and scheduled an appointment. Signing up was easy and the service is good. Also, their price is competitive compared with other providers that I looked at. The technician then came and the installation went very smoothly. It only took less than one hour. The technician installed the devices on the doors and windows, and then the monitoring device. It was basic security, so that was easy. They offered me some additional internet-based monitoring as well as the mobile app but I normally don't use that, so I said no. I needed a monitoring service, and the system is good enough and it works perfectly fine.

I've got two other security systems in different parts of the world, and SafeStreets seems to be working. I put the system on when I go on vacation. It also has a feature where it shows me who is around when the doorbell rings. The cost is a little bit on the higher side because I can get something else a lot cheaper. But you get what you pay for and it’s okay with me.

SafeStreets had really good scores on Consumer Reports when we did a little bit of research. Also, our homeowner's insurance recommended them. I had a very good experience with their sales team and the installation was a breeze. The young installer was great. He actually made us think of things we hadn't even thought about since we missed a whole door. We didn't do a standard package because we have a large dog so we have the one for the motion. We were able to customize our package and it fits our house a little bit better. However, we hate the sound the system makes when we open the door. It's so dang loud! We'd like something a little different. Other than that, the equipment works and it's great. We never had a security system before we moved to our current home but we've been very pleased with it. It's been very easy to operate and we love having the key fobs. Plus, the cost is fair and good.

I've always used ADT and they provided me with Safe Streets. Their technician was really nice and I liked him a lot. The customer service was very nice as well. I had gotten their standard package and the cost was fair. I like the touch keypad as well.

We bought a house for the first time and wanted to make sure everybody was safe. When I called to get cables connected, they recommended Safe Streets USA. They said they were having a special, free-installation, which is a misnomer because they're always having free-installation. It was okay but I would have liked to see the prices of everything I could have ahead of time, rather than having the guy show up and trying to sell me everything all at once and it was a shock that it was as expensive as it was. I probably would have bought more had I been able to talk about it with my husband ahead of time. The salesman said that if we didn't do it then, we had to pay another installation fee to get it all done later and that sucked.

I was interested in the alarms on the door since my husband has Alzheimer’s and dementia so he’s prone to falling and at some point, he may start roaming. Also, if he had to have medical help, he could use his tab to call for help if I wasn’t here. The door alert and the tab that came with the SafeStreetsUSA system was of no charge. I wanted my husband to be covered under the dementia plan which was tied back to the security system fee and the medical alert was a free addition. The system installation took about an hour and the installer explained everything adequately.

I wanted to purchase a home security system for my family’s safety and my friends recommended SafeStreetsUSA. Everything they told me as far as price was exactly what they said. Also, the technician was excellent. He took his time to do the install and to explain everything to us. The installation took about two and a half hours, and after that, the technician went through all of the features with me. I would have liked to have gotten a couple more glass break monitors but I’m very satisfied with the system. It looks like high-tech to me. I have the front door view and I also have the ADT app where I can turn it on or off, or whatever I need to do. I travel a lot to my job and the system gives me a peace of mind that my family is safe when I’m gone.

I have a home in California and one here, and when I’m not here or there, I like to have a security system. SafeStreetsUSA was offered when I transferred with Excel and I went with the basic package. The install crew came out and talked to us, and then went about the installation for a couple of hours and that was it. The system is simpler than what I have in California.

I wanted a security system in my house. ADT's advertisement popped up and I was planning to go with them and I didn’t realize that I was going through a middleman which was SafeStreet. Then I found out that ADT couldn’t really do anything for me. It has to go through SafeStreet. I wasn’t very happy about that. I don’t like having this middleman.

Somebody tried to break in while we were in the last house I was renting. I’m a big home defense type person so I figured that the next best thing to keep my wife at ease was to get an ADT home security system, which I like. However, it was a little confusing upfront on how the whole process worked because I thought ADT was coming to install the product. When we got all the brochures from ADT, it makes it seem like ADT is the one that's gonna come out but they did nothing but collect our monthly bill and outsource the installer to Safe Streets.

Our house is in an unknown area. One time, my wife did research and found that getting a security system would give us a break on our insurance. We got a SafeStreets system and it has been really simple and easy to use. They gave us a little keypad as well.

I like ADT’s reputation for over 50 years and Safe Streets has a long-standing thing way back with them. The system was explained well and I like the it just the way it is. The installer was fine and professional. He came in and did what he said he would. We were pleased with the service and we were satisfied with Safe Streets.

I had a good experience speaking with Safe Streets' rep. Also, their technician did pretty well installing their alarm system for me. Currently, I'm using their smartphone features as well.

We just moved into our house and have had Safe Streets since we have lived there. My realtor got a deal with them and gave my information to someone in the company. They then called me and set up the account. Someone came in to install new equipment and he was really friendly. And I'm happy with the features we got in our system.

We purchased a different home and now live out in the country. The house had a security system on it already but when I called to have other services set up, like the internet, I was switched over to some other company that helps select various services. ADT was one of those and they were offering a $100 user reward at that time. I was also under the impression that the equipment was free, and the installation fee was $99. However, I have seen an amount on my credit card for over $700, so I'm not very happy about that. I also see a lot of advertisements for putting in ADT at $28.99 a month. But we're paying $50 a month, so that's irritating. Given the billing issues, I'm not very satisfied.

I just moved to the area and the house already had a home security system. I saw all the neighbors had it and I wasn't really sure about the crime rate, so I got it hooked up. The interactions I had with the sales agent of Safe Streets was really good. He was helpful and I really liked him a lot. I've never had a home security system before, so he was very patient. I had the issues moving, so he worked with me very well. The installer was great because everything was already installed. I had dogs, so he said I would probably never set it to secure and away and he recommended doing some glass centers. My fiancé isn't tech savvy and the installer made sure he understood how to use the app. I love the app as well as the door sensors when the door is opened and closed. The cost of the system is very fair too. Safe Streets USA is great and that's who I'll always use from now on.

My son comes home from school by himself so I purchased a home security system for his safety. My boyfriend reached out to Safe Streets and I went with this security provider. The guy who came to do the installation of the security system in my home was really informative. The installation went smoothly and I’m happy with the equipment.

I’ve always had a home security and I feel safer if there’s one in. I’ve had ADT at one time and then we had to change. I was out of town one time and my husband changed it when SafeStreetsUSA came by and said they had a good deal for him. The rep was very knowledgeable. The installer had to put in a new equipment and the old equipment was still here. There was a lot of wires, but he was able to work through that. And then, he put the keypad up and told me how to operate it. He was also very knowledgeable. The cost is normal. I have a three year contract which I’m perfectly happy with, but if I had known, I probably would’ve gone with the old one that was already in here because they had cameras up and those were not compatible with SafeStreetsUSA's equipment. Nevertheless, the features were fine and they’re easy for me to do. I would recommend SafeStreetsUSA.

My mom is living by herself and one of my sisters. And one of my other sisters is hanging around with a bad crew that they’ve had trouble with, so I wanted to make sure they have some protection. I signed up with ADT which was contracted out to SafeStreetsUSA. I picked out the features. I wanted her to have the glass break feature, and tabs on all the doors and windows on the first floor. Their reps were great. The woman that I spoke to was fantastic. She answered all my question and gave me options. Installation was very smooth. The installers showed up on time, told my mom and sister how to use the system and everything was fine. Overall, my mom was happy with her experience with SafeStreetsUSA.

Recently I filed a claim with AHS for my garage door and it’s all automated and I don’t like automated because I like talking to people. It caused an issue because I didn’t talk to a person and they wound up having to refund me $75 because I was overbilled. It took me forever and ever and I had to contact them numerous times. When I would ask to speak with a supervisor, they would say they were not gonna change their minds. I've had to go through the sales rep for our area to get the refund. One time I called in regarding it and I asked to speak with a supervisor. They finally agreed to it but they kept putting me on hold, saying the person was busy and I finally got disconnected -- and that was after 45 minutes.

The rep from SafeStreets was very knowledgeable. During installation we needed to find a good signal area because we did it with a cellphone signal and he did very good. He also offered a couple of other system features but I didn't go for them because I just need to protect the house. I don't want the house damaged but the system works.

I bought a new house and I was living alone. When I was renting from my roommate, SafeStreets USA was who she had so I went with them as well. I just have the basic package, the touch keypad and the clicker on my keys. The installation was good. The guy showed up on time, installed everything and he suggested that I might wanna get the glass break on my big sliding glass door because if somebody would to throw a rock through there, it wouldn’t set off the actual alarm. So, he was super helpful. I’m probably gonna end up putting the glass break in on my sliding door. It’s just too expensive right now. Nonetheless, the cost and their features were great. In fact, my dog got out of his kennel last Sunday and that set off the motion sensor, and their reps called to let me know. I'd tell ‘my friends that SafeStreets USA has a fair price and that they're getting the protection they need for their home.

I have always wanted a security system and there was an increased crime in the area. SafeStreets is affiliated with ADT. They got good reviews and a lot of people in the area have ADT so, we went that route. When I signed up for the program, the interaction I had with their reps was excellent. The gal that I talked to explained how the program was gonna work as well as the billing process and it was exactly as she said.

Safe Streets USA offered the best deal and the sales rep was pleasant. The technician was also very professional. I like the features of the system, like the touchscreen, and the quality is decent.

The person who installed the alarm from SafeStreets was good. The installation didn’t take that long. However, the rebate was kind of confusing. I didn’t like how you only had a little bit of time with it because you're moving and you got a lot of things going on. The remote is also kind of expensive but the features of the system are good.

We bought a new house and the inspection company that we used recommended Safe Streets. The inspection company was also able to help provide some information and set the program up right through them. It also didn't have an extra step. We used to have Time Warner when it was Time Warner, as it's Spectrum now, and they are similar. However, Safe Streets is a little bit easier in terms of setting up and scheduling. I definitely give a kudos to our salesperson who was really great and thorough, which always makes the experience a little bit more easy. He was nice and he texted me beforehand to make sure that I was there in a good time and everything he would need to install was there. He also actually came out to the house beforehand to make sure 'cause the little system that was already here was really old. He was able to figure out what we needed so that it would be good to go ahead of time.

We had a company doing the security system before but the contract expired and they didn’t have any local technicians. I had ADT before and the service is pretty much the same plus I feel more comfortable having somebody local versus somebody out-of-state if I have issues. The SafeStreets reps showed up on time and were friendly and helpful. When the installers came in, they checked everything out and went over everything with me to make sure they were doing what I wanted and they did. They also knew what they were doing so I felt good about that. Then they cleaned up after.

I purchased a home security system partly to get a better insurance rate and because I was moving to an area that I was not that familiar with. Somebody recommended SafeStreets USA so I got them. The installer seemed well-informed and was very personable. He walked me through all of the different options that were available and recommended additional equipment. But the cost shoots up very quickly and is a little higher than I expected when you start adding other options like glass break, another sensor here and there, and a motion detector. Nevertheless, I like the features and I’m impressed with them. Some of the options are great wherein you can have the fob and just turn it on and off remotely. I’m also interested in the fact that I can shut down certain zones and have the system speak or not speak. I’ve never had an alarm before so it’s interesting for me and my wife feels safer. All in all, I was very impressed and I'd definitely refer them.

The guy from SafeStreets who did our install was great. I also dealt with some guy named Dave on the sales and he did pretty well too. I was impressed. I like the system's features. What I signed up for was supposed to be mostly free but then once it got here I had to do a few more windows and it was a little more than I wanted to spend but I’m pretty satisfied with it. I also like the quality of the equipment.

When I was in the military, my home in New Orleans had ADT security. It’s a good company. So when I bought a house in Atlanta, they were the first company that I went with. Safe Streets was the most customer-friendly among the different ADT people who called me. I also had a really excellent service from the gentleman who came to my house to install the system. He was professional and he explained everything to me and didn't try to upsell me anything. One time, I called him to ask if he could come by again to show me something. I also told him that one of the sensors kept falling off the piece of plastic when I opened the garage door. I couldn’t get off work until midnight, but he came at 12:30 at night to my home and fixed it. So everything has been super great.

I thought of getting a home security system for peace of mind and a better rate for my insurance. ADT put me in contact with SafeStreetsUSA. Everybody was super nice. It wasn’t a whole lot of trying to upsell me. I just told the rep what I needed and he said what he could for me. He answered all my questions and then set up an appointment for me. The installers were awesome too. They helped out when there was a whole snafu with my phone line not hooking up. The issue was through Frontier. The installers said they were gonna hang out for a while, while I’ve gone with the customer service of Frontier. And then Frontier said they fixed it, but it still wasn’t fixed on Frontier’s end. Then the installers told me not to worry and that they would come back the next day.

Safe Streets is a good company to go with. They offer digital and wireless on the controls of their home security systems. I purchased a home security system to protect my house and the gentleman from Safe Streets who came out and hooked up the system was very nice, professional and knowledgeable about the equipment. He also answered all my questions. I like the features offered in the system and its quality a lot. Its cost seems to be in line to the quality of service too. Since we've had the system, we feel more protected and safe.

I’ve been an ADT client when I lived in my previous apartments so I wanted to continue with the alarm system. The installation was great. SafeStreet's technician was efficient and on time. The system's features are very practical, convenient and easy to use. I'm feeling safe.

I decided to have a home security system installed for insurance purposes and SafeStreets was cheaper. Their rep came, shook my hand and he was very nice. He asked me where I wanted the system and I told him exactly where. He installed it, set it all up for me, showed me how to use it. I like the ability to turn the system on and off from the mobile app. I also have two Ring devices which SafeStreets installed which are very nice. I have a little child and she gets on and off the bus and I feel a lot safer knowing that she can turn the alarm on and feel safer herself.

I had a home security system but it was outdated. I got the prices around and decided to try SafeStreetsUSA. I like the convenience and I was pleased with their team’s knowledge and willingness. I really enjoyed the guy whocame for the installation too. He was down to earth and just talked and talked and he was pleased to do his job. I'm also satisfied with the system’s features and I like the equipment’s quality. Go with SafeStreetsUSA.

We just moved into this house and it already had a system in place, so we wanted to get it activated. My experience with Safe Streets USA was nothing but good. The sales rep was good, although the guy that installed the system was a little mouthy. He was open to talk about anything, but I prefer an I'll-stick-to-business-and-get-the-job-done type of person. Nevertheless, the features offered in our system package are nice and the actual quality of the equipment itself is all good. Also, the cost is at par. I recommend Safe Streets and I would tell others that it's a value-added system. It's worth the effort.

We’ve lived in our neighborhood since 2001 and the last couple of years, it seemed like things have gone through the roof crime-wise so we decided to do something with it. I looked into some information online, talked to a couple of people and I wanted to go with the best with ADT. SafeStreetsUSA called me several times and finally, I was able to talk to them and get all lined up. However, I got a problem with the motion sensor in the front. It has gone off several times. I changed the battery out in case that was the problem but that was not the issue. SafeStreetsUSA walked me through some troubleshooting steps and asked me a bunch of stuff this morning. I asked them to just send a guy out. I got the system on June 1st and the battery especially, should last a lot longer.

I bought a new house and a home security system was part of a package deal when I changed my utilities. Safe Streets was recommended. The gentleman arrived on time and he was very polite. He showed me how to work the system and then he left. So far, I am impressed. I like knowing that whenever the door is open, I hear the system. I also like that I could look on my phone to check and see what's going on inside my house, especially when I'm away. That makes me feel a little bit safer. I like the features of the system, but I'm going to have to expand. I need more cameras and get the doorbell thing too. The cost is good and really reasonable. Overall, the system is reliable and the people are nice.

My mother was sick and we needed to keep her house secured. We have ADT in our house and I wanted to go with them for my mom's house as well. Brian from SafeStreets did a fabulous job on the installation. The internet wasn’t installed correctly so he had to come back a second day. He was very professional and he met all our needs. I also love the quality of equipment installed. I love the smartphone features as well. We got a really good price on the system. The cost was very reasonable. I am very impressed with SafeStreets.

The pricing with Safe Streets is actually more than the other providers. I was trying to keep the cost down and got the basic package, but their installer tried to sell me more equipment. I particularly like the key fob thing in case I need someone in an emergency. But the first time I had to use the system, I was by myself and I hesitated. Then the alarm went off because I forgot to hit a button and then they called me. So I wish there was a note card that I could keep in my wallet to make sure I did it right. Other than that, the equipment looks fine and everything is as I need it.

I used a home-grown security company in Louisiana before and when I came here to Georgia, I needed to pick a home security system. I went with Safe Streets USA because I knew I would be using ADT equipment which was best known to me. The cost was comparable to what I had before, but this system has a lot more bells and whistles than the one I had in Louisiana. So, even though the monthly fee was a little bit higher, it wasn't a problem for me because of what I’ve received out of that.

We finally bought a house and when we moved in, getting a security system seemed like a good idea and it seemed that more houses on here have the signs in the yard for ADT. We had gotten the extra thing in the basement, some motion sensor, a camera, glass breakage, the smoke detector and the one which tells you if it freezes or not. I’d like to have something more on the garage though. The guy that installed the stuff was nice and we liked him. However, we had a problem with a scam. We had gotten stuff from someone who said they were from ADT but were not. I called up Safe Streets USA to see if the system was being monitored because the people had gotten me wondering. Everything seems fine though. We use the smartphone features all the time and it works well. Having it the system feels good. We like it mostly for when we go out to the lake for a week and we can look and see what’s going on via the internet.

I have a home security system as a preventative measure and have had it for, give or take, 2 months now. The quality of the system's feature is good and they're exactly what we expected, so we're satisfied. Safe Streets USA has been doing a good job too. The installation and the process leading up to becoming one of their customers was easy and then there was not a real huge transition that took place. So, it was simple on my end. I would assume if an issue was to arise, then they would address it promptly. So, working with Safe Streets is convenient since the consumer does minimal work and it's more on the provider.

I bought a house and thought it’s better to have a security system. I searched online and called the ADT customer service, who directed me to SafeStreets. My interaction with the rep was nice. The rep answered all my questions and explained very well. However, the installation took some time. The system's features are nice. The arm stay and arm away features are very useful and I like them. I'm satisfied with the system. It's nice and useful. One time, I pressed the wrong button and caused the alarm to go off. Someone called me and confirmed. Plus, they sent the police to my home. I'd tell friends that if they want to install a new security system, I can recommend SafeStreets.

I wanted a home security system and the discount I received from Safe Streets USA made me go with them. I had a brief phone call with their reps and they were all right. The installer was in and out. It took him a few hours to finish the job but he stayed to himself and did what he had to do. He also explained to us how to use the system. My package was a little customized. I got a lot of windows so I got the shatter box. Moreover, I have more than three entrances so I got five door alarms. However, I'm not sure why I have to pay extra to use the mobile function. That should be standard. It's another $10 a month so I don't use it.

We've wanted to get a home security system for quite some time and went with Safe Streets after seeing some infomercial about it. We got a standard package which I like overall, though, the touchpad is a little outdated so I hope for it to be more slick.

The representatives I dealt with were great. They gave me all my options, told me what options I could get later on if I wanted to and answered all questions I wanted. On the installation, I was given all the options and told how things would work or why the technician had to pick somewhere as a spot. It was very easy and straightforward, and the technicians were all great and professional. They got stuff done in a timely manner.

The tech who did the installation for our home security system was good and the system basically covers everything that I need for my situation right now. I have exterior and interior cameras, as well as the glass break sensor. It sometimes triggers if we slam the door too hard so I know it's sensitive enough to catch something. The platform on the app sometimes lags a bit behind real life but it's naturally gonna do that. And sometimes, it has a bit of trouble linking out but normal tech loads and there is nothing that's not helpful. The only thing that I wish I can do from the app is to set a schedule to something like arm the system at 10:00 PM every night and disarm it at 5:00 AM. I can only do that through the online portal. But other than that, everything's fine so far.

We got SafeStreets three or four months ago for a new home. I was impressed with how quickly they got it set up and going. They got everything together in a couple of hours and the customer service rep was absolutely amazing. He got everything set up and told me how to get my rebate and I had it already. Also, this area was overloaded and the installer helped take up some of the slack. He showed me how to do everything and helped me get everything downloaded on my phone and my computer. I felt very comfortable when he left here.

We have a family business and we wanted to be extra secure, and Safe Streets was the first one that popped up so we got a security system from them. The interactions with their reps were okay. However, there were things that were promised that weren't put on the plan by the technician. So, we had to go back and get that added later. Also, the monthly cost is a little higher than I think it should be. There were also some costing for items like the camera, which Safe Streets market quite a bit for which I looked up myself and it was portrayed as a deal when it was really not. Nevertheless, the installer was great. He was very helpful and very informative. We fully understood what was being put in and why. I was able to customize the features offered a bit and I use the ADT Pulse app. Since we've had Safe Streets, I feel secure with it every day.

We ended up with Safe Streets USA when the home security system provider we were using wouldn't be able to provide us service in the new area that we moved in. The system we got works like it's supposed to and we got an easy-to-use app that is similar to what we had in our previous system. But for what we're paying, we’re not getting as much as we had before. When I first spoke with the sales rep, he outlined the package that we were getting as well as the cost, however he didn’t make it clear that we would get window sensors and that it would be an extra cost. He also advised me that we would get a $100 gift card based on the deposit that we had to pay. But I have yet to receive that and I can’t get anybody to give me a response on that. They said I have to talk to the rep but I couldn’t get the rep on the phone.

I'm always travelling and I felt it was time for an alarm. The installer from Safe Streets came in early at 8 o'clock and got it done in two hours. I asked questions and he answered. I was gonna write everything down and he was like, "No, I'll make sure you understand before I go. I don't want you to write it down and get confused." He was really professional. I got basic locks for the doors and windows as well as shock sensors. However, the quality isn't that good. I have back windows and the alarm slipped off the first day because it isn't designed to stick on glass. When I woke up, the alarm went off at 1:00 in the morning. If I'm out of town and one of them moves, the alarm goes off and the police shows up, I get a bill for it and it wouldn't even be my fault. But the alarm's working fine.

ADT was offered when I was setting up my bills. At that time, I was talking to the rep of the gas company. Then, they put me on the line with someone from ADT. The rep from ADT was a nice guy who explained everything well. He also set up my appointment. And then, the person who came in to install everything explained everything and what our other options are if we wanted to purchase more things. Everything went fine. And when the panic button went off a couple of times, I've had to talk to people who called me immediately and said that was an accident. And they were very friendly.

We received a discount for the home security system of Safe Streets through the Farm Bureau, which we had our insurance company with. The reps of Safe Streets were all very nice and very accommodating for any questions that I’ve had. The installer was also very knowledgeable and friendly. We got a standard package from them but we did add some extra window break sensors. The installer said that it might be a good idea to have an extra smoke detector that extends into the house and the glass break sensors. So far, everything seems to be working great.

We used Safe Streets before and we liked it. We never really had any problem with it. My interaction with their reps has been fantastic and the installation was seamless. We filled out all the information and everything we could. Now, we've got two houses and we've been able to monitor everything like we wanted to. They came and did the installation fine but the only thing that we were waiting on was the $100 gift card that we never received through them. And it has been about two months since we've done everything. But everything else is perfect and we enjoyed everything. We went with the standard package and it is working fine. The quality is great as well. The smartphone features that they offer are fantastic and it's been a lifesaver. The cost is good considering what we're getting and all the rebates we're getting through the insurance I have.

I moved into my first home and getting a security system was something that I wanted to do while moving in. The previous homeowner had Safe Streets and they had a good experience with it so I went with them too and I just updated the equipment. I got a new panel but the sensors and everything are the same. The quality and cost of the system were very worthwhile. Also, my interaction with the gentleman who came out and did the installation and activation was very straightforward and helpful. Now, I definitely feel more safe with Safe Streets system there and I don't have to worry about anything when I'm not home.

I got ADT's basic package for home protection although I know they also have a sensor for breaking glass. That is something I may look at in the future but I'm happy with what I have now. I'm retired and there's usually somebody around here all the time. I’ve only had the system for a short while but it has been working fine. I also had a security system in the past but I can do more stuff with the keypads now. It's nice. The system has gotten a bit better electronically. ADT also has a good reputation and I would recommend them to a friend.

I recently purchased a home and that's when I decided to get a home security system. SafeStreets called me and offered me a good deal. Their customer service reps were very informative. They sent a representative and he hooked me up promptly. I had very positive experiences with him. The installation experience was very good as the installers were very thorough. It's a new construction and they did a very excellent job and I'm very pleased with their service. I like the features that were offered in our system. It has a motion detector, and also a fire and window detection. Their equipment is reliable and up-to-date. The technology is great, and I'm very pleased with it as well. The smartphone features are very good. I downloaded the app as soon as the system was installed, and I've used it twice. But normally, I do it the manual way.

I had just purchased a new home so I needed a security system in it. The guy from Safe Streets who came out and did the installation was real knowledgeable, and he was comfortable to work with. He gave us good suggestions and we were able to customize our system. When I was with Xfinity, I had issues all the time and it would go off when nobody was moving. It was terrible. Safe Streets' system is working great right now and I will recommend them.

I'm in the area and I was familiar with ADT. The SafeStreetsUSA rep was friendly, although he could have explained things a bit more and went through everything a bit more of what he had done, what was done, and how he did it. Then, when the installer switched out one of the boxes, I told him I didn't want holes because there was a box already up there. If he could've used the same holes, it wouldn't have bothered me. But he made new holes, so there are holes showing in my entrance way and I wasn't very happy about that. It wasn't corrected nor was it fixed. It's still the same way and I had to plug it up myself. Also, he didn't put everything up in a way where the equipment won't easily fall back down. To me, they're not up in a nice way.

Since will be moving, cancelled ADT. This is the thing. I paid for extra equipment but the agent told me that after cancellation, all "equipment" will not be functional including chime. WHAT!!! The agent said I will get discounts at new house. Sorry. I won't used ADT again. I can't even use chime!!! As a loyal customer for the past almost 10 years. Used ADT in 4 different houses. I am ditching ADT. BTW, my monthly bill is $55! SO... be careful. Do NOT purchase extra "equipment" because they will just be junks on the walls!!!

I live with my fiancé here in New jersey and she’s not from here. We decided to get a home security system to make her feel safer and one of the factors that affected our buying decision was the reviews. We also liked the ADT name and they were the first one to contact me. It sounded like a reasonable deal, too, so we went with Safe Streets. The person I talked to was professional and good. He seemed like he knew what he was talking about and answered all my questions. I have friends that are in car security and I have an idea how to break-in to get around the system. So, I asked him certain questions like backup battery and cell phone. I also asked if the cops would still be called if somebody had a little black box to shut the cellphone’s signal off. He told me how the system worked and it fit the need that I was looking for.

I liked the idea that I didn't have a big down payment at Safe Streets. Everybody there was nice and helpful. I was given a date when the installation guy would come, and though he was kinda late, he was efficient and it went well. Over the phone, we had already discussed what I was gonna buy so he put in what we had ordered on the phone and he explained it all to me. I had a little bit of trouble with the system being a little oversensitive, but I'm over it. My husband passed away so I was living by myself. I'm hearing impaired and I was a little afraid, but now I feel much more secure.

I'm 84 and I got a heart problem. And sometimes, I’m alone during the daytime. My daughter and my grandson, who are my caregivers, are on an alternating basis. SafeStreetsUSA seemed to be the right choice at the right time. It just gives them great security knowing that I’m locked in, and the alarm would go off if someone tried to get in. Their customer service reps were very informative and accommodated us in every way that we needed.