Renewal by Andersen Reviews

We had a couple of windows that needed replacement. Renewal by Andersen's salesman was good. We decided to use them and got t wo front slider-type windows. The installation process was fine. The installers got here on time and got the two windows in in half a day. The actual windows are nice. I like the screen.

We had two doors previously replaced by Renewal by Andersen, and we were very happy with the product. We were pretty set on the product before the consultant came because of our previous experience. We just wanted to duplicate what we had before. We found him a bit annoying because we really knew exactly what we wanted, yet he needed to go through his whole spiel. But it was fine. He had to do his thing. The installers were always very efficient and professional.

We had an installation of front door and storm door by Renewal by Andersen. Great experience with the process, staff, and expertise of the installer! Very high-quality doors. Precise workmanship and installation. Project manager (John) stopped by to check in with us...to answer questions. After a complete installation, all was cleaned up beautifully! Thank you, Simon!

I wanted a newer storm door and a better one, and looked into it. Renewal by Andersen’s price was outrageously high but we got a good-quality door. I wasn't pleased with the price, but I was willing to pay it and I'm very well pleased with the door. We loosened the screw on the storm door, so I can lock and unlock it okay. But I was having trouble with the floor lock and screen lock. There was also some putty they put in it and they smoothed it up around the door, but there's a big glob in the track. Renewal called a couple of times, but I missed the calls. I was supposed to return their call, but I hadn't.

Windows are expensive but thought the lifetime warranty would be worth the cost, my mistake. After approximately one year a window had started to leak. Called on Friday but was told maybe get someone there on Monday. With rain predicted all weekend this was not the answer I expected.

Notice all the 1* reviews. Customer service is an oxymoron to Andersen Windows. They are an embarrassment to Minnesotans. No order confirmation after order. Received email with shipping and invalid tracking number. 3 emails requesting clarification. No response. Called. Let us know if you don’t receive by 5/21. Now maybe 5/28. But no responses or acknowledgements it care. Replacing all windows and doors this fall. Definitely not Andersen.

I had a seamless and stress-free experience with Renewal by Andersen. They communicated every step of the way with production and installation dates, meeting deadlines. Everything went as planned without any issues. I had choice of styles. Part of my purchases was a European-style window that I've always wanted, so that was nice that I had that choice. They take care of everything. They're not cheap. But I have the best windows in the neighborhood.

The Renewal by Andersen team I dealt with were very professional, polite, informative and considerate. But never pushy. They treat you like a human being. They have a family atmosphere, I really appreciated that. I have used them for a couple of projects. The quality of their product is well worth it. Each project went smoothly and each project the people were wonderful. Would definitely recommend Andersen.

I’m loving my new windows and door. The installation crew did a fantastic job. I’m amazed at their level of exceptional service.

I have other windows that were done by Renewal by Andersen, and this time, I was replacing three double-hung windows. The representative was the same guy who sold us our first set of windows and both he and the installer were great. But I'm not sure if Renewal is as great as they say it is, because I've already had to have three windows fixed, and I have another one that's possibly going to need fixing. One of my windows is obscured, and it wasn't supposed to be. It’s not going to be fixed until the end of June. So, it's going to be eight weeks because these were put in at the end of April. The problem is that I can’t see all my kitchen windows through my garage or my back door, and that’s where everybody goes. When they come out to install the new sash, they have to fix the window in the bathroom. It's an adhesive that they put in between the glass and the frame, and it's sticking out. The cost of the windows is too high for what I got.

Very professional organization. From my first call to inquire regarding pricing and options, through installation completion was impressive. My Design Consultant, Matt, explained the process, timeline, and pricing. My installer, John, was very professional. He worked diligently and it was obvious he had a lot of experience. Extreme care was taken to protect my home, inside and out as the project was underway. I am extremely satisfied with the completed results. I appreciate the professionalism of this organization.

Our experience with Renewal by Andersen was excellent. They were very professional. They involved us and communicated with us throughout the project. The installation crew was very beyond excellent. They addressed our concerns as soon as we raise them (not that they were many). The walk through after the project was great!! They made sure that any issues were addressed before they left. I would recommend this company to anyone who is thinking of replacing their windows and doors. They are not cheap but their product is excellent and the customer service is beyond that.

Renewal by Andersen’s reputation was a deciding factor for us and when the salesperson came to our house, he was personable and kind. He seemed like we could trust him and he cared about us. We asked him questions, and if he didn't know the answer, he would try to find the right people to ask, like the technicians, and then get back to us. That doesn't always happen with everybody you call, especially contractors. He also gave us quotes for things that we had asked about, but we simply couldn’t afford, and that was okay. We accepted that there are things we can't afford and he didn't change his demeanor with us, regardless of how much money we were spending. We bought nine windows and they were double-hung because of the type of house we have.

We chose Renewal by Andersen for our replacement window project. Our home was built in 1951, using Andersen windows and wanted to keep with the same aesthetic. We are so pleased with our new windows. The installation process was seedless, the crew was professional and did an outstanding job. The cleanup was thorough, and our expectations were exceeded! Well done Andersen!

We purchased three windows from RBA. The installation was excellent. My house has never been as warm since having the windows. They were very expensive. But for me, it was worth it.

Everyone that I interacted with was so knowledgeable and helpful. The salesman, Randy **, was very easy to get along with. I didn't find him to be pushy at all, and he was very helpful when presenting all the design options. I loved the fact that there were color and design options for both the five windows that I had installed, and the front door. Sarah was really nice and genuinely caring when she called and confirmed my selections, and informed me of the appointment date of the pending installation. Shayne was extremely knowledgeable and accurate when he measured everything. I was impressed by how efficiently and quickly he got it all done. He was in and out just like that.

Yes, the product is expensive. But if you want a quality job and quality product, you will more than get your money's worth. We were absolutely blown away by the windows we had installed. Crystal clear, perfect glass. Beautiful and thoughtfully made frames. I feel like the value of our home just increased by twice the cost. And that doesn't even count the day-to-day increased comfort and reduced climate costs. All aspects of all our encounters w/ Andersen people were thought through to perfection. Everyone is friendly, professional, polite, thoughtful, helpful, just go on and on with the superlatives. My wife and I are fully satisfied by both the awesome product, and the awesome everything else. Don't hesitate, it's worth it.

From sales to service to install, they were very professional. Sales pointed out things we did not see and helped pick the windows and door colors to best match our needs. The service dept stayed on top of things from start to finish, and the 3 young men that came to install were top-notch and made everything actually better than when they left. Love the new doors and windows.

We had a good experience with Renewal by Andersen before. The only thing that is not wonderful is that the windows are very expensive. But we chose Renewal by Andersen. It's a good product. I like the kind of composite that's used for the frames. Our most recent experience with them was a door-to-door thing. Our neighbors across the street thought it would be funny if they sent the guy over to our house.

Very Professional from the phone consultant to the project consultant, Brent ** to the installers, Alan and Issac. The installers were so friendly and kept the dust and debris to a minimum. 13 windows done in 2 days.

We liked Renewal by Andersen's windows. We got their best one. I’ve had windows replaced before, so I knew the whole process. I was home while the installers did their thing. The team was wonderful. They were noisy, but you can't help the noise. It was excellent. They cleaned up and everything. There was no dust. It cost us a lot of money. It would be nice to have the prices lower, but that's not gonna happen again.

I liked Renewal by Andersen's reputation, price, and problem-solving by our super thorough and very informative salesperson. We got four custom sliding glass doors. It was top-quality replacement. The timing was realistic, and they were installed prior to when I thought that they would be. It took them longer than they had anticipated, only because it was quite a challenging custom job, but everything went great. The lead guy was on his game. He was really good.

The gentleman who consulted with us sold the product very well and explained things, and we felt Renewal by Andersen was the best for us. The whole process was great. I was in Walmart, and the next thing I knew, I was signing up for windows. The gentleman came out and gave us a demonstration and we said okay. Then we got a project manager, and he helped us through the process. It was a very thorough process with great communication of what the process was and what was gonna happen. So far, so good.

Best installers ever. You won’t be disappointed. Windows are beautiful!

We were in the market for windows and I was gonna get a couple of estimates. Renewal by Andersen was the first one to come and the reps sold us. The installation was excellent and there was one hiccup. One of the workers had a medical episode. But he was okay. The price was a little steep, but you get what you pay for. It was a very good experience with Renewal by Andersen and I would recommend them.

Best crew ever. Spend 4 days replacing 21 windows and 3 doors. Could not be happier with the product or the crew.

The windows are expensive and took about a month to come in. The windows are made of good quality and looks great. You get what you pay for in the quality of material. The installers were polite and professional. The installation went smoothly.

My husband and I have been very pleased with every aspect of our project. Every person involved has been very professional, knowledgeable and helpful. The installers were very professional and respectful of our home. They worked hard and finished the job in one day. We are very pleased with our new windows and door!

We never made it past the sales pitch. The 2-hour in-home presentation was a sales pitch that included customer participation to have us answer questions that confirmed Anderson was the best and we could only possibly want the best. The salesperson called out the inferior products and poor workmanship of a dozen or more companies, naming them by name even showing pictures and samples. He showed a picture of a home that they replaced windows in, referring it to a low-end neighborhood “where the people wear their pants down around their butts.” He belittled our questions and responses.

Renewal by Andersen did a patio sliding door, a four-pane static window and four regular hung windows installed in the garage. They were good. But I expected it would be next week andt it was a long time. It was several weeks from start to finish because of the nature of the work that they do. They take their time to do it carefully. They build a nice product with stupendous quality but holy cow, they're expensive. I was very reluctant to pay that much money, but they're worth it.

It was a real pleasure to work with the people at Renewal By Andersen on replacement of four windows in my home. From the initial visit from the salesperson, to the technical measurement, to the scheduling, and the actual installation, the experience was handled really well. They were clear on what I needed to do on my end to prepare for the installation and what I could expect the day of. They were very protective of the surrounding areas inside the house by setting up plastic walls, taping, and covering things. And they avoided trampling on as many plants as possible outside the windows. The new windows are really gorgeous. And the payment plan is what makes the whole thing possible for me.

We have Renewal by Andersen’s products at our house in Minnesota and this time, I got one door. It's expensive, but you get what you pay for. The quality is excellent. The reps were professional and thorough, and did a great job.

My recent experience with Renewal by Andersen was exceptional. Custom-made to my specifications and installed with caring and professional installers.

We just liked the way the windows looked and we heard good things about Renewal by Andersen. They were a bit late, but it was due to traffic issues, so I understood. The installers were great. We love our regular picture windows. They're excellent. I wish the monthly payments were a bit lower. Other than that, it's great.

This was the most professional team we’ve dealt with as homeowners. They were courteous, communicated outstandingly, left things very clean, and such a highly professional and respectable group of men. We highly recommend Renewal by Andersen, the only regret we have is that we didn’t do this sooner. We cannot say how refreshing it is to actually be happy after spending money on a project! Usually, it’s the other way around and you feel like you got ripped off. Thank you Renewal by Andersen for restoring our faith - and showing it can be done and that you actually care about the customer.

Renewal by Andersen was fantastic. I've always been interested in getting windows from them and recently, I got the one for the front of the house. The reps who came out for the presentation and the installation were very professional. Also, I hooked up with a different company and they were going to charge me $14,000 more than Andersen. It was ridiculous. So, I'm glad I made that choice to go with them. I love the window and the quality is very good. I would recommend it and I'm going to get the ones for the back of the house here in about six months. I'm also thinking of getting Andersen windows on another house that we own.

We bought a new home, and we were looking to replace some of the windows because they were old and had single-pane glass. We contacted RBA for some pricing and went with it. The presentation was really good. Cooper was the representative who came out, and he was knowledgeable, and really walked us through all of our options, and showed us before and after pictures, so at least we could get an idea of what we were signing up for. We purchased four windows and one sliding patio door. Everybody was really professional during the installation. They cleaned everything up. There wasn't anything left behind. And it was done within just a few hours. They finished really quickly.

Very pleased with the installation and courtesy of the workers. They came early and stayed late until the work was properly finished.

I had two patio doors and a bunch of Renewal by Andersen windows put in my house down in Arizona. We did some last year, then we completed it this year. I had six others done this year. Joe, our rep, did a really good job. He was very thorough. The installers were outstanding as well. The cost is a little higher than other companies but I know we're getting quality.

My house was costing me $1,000 a month to heat it. I couldn't do that and I had to replace those old windows. So, I looked at Renewal by Andersen as well as Pella and Lowe's. Renewal has a good reputation and the best product. So, I contacted them online and went with them. It started getting warm by the time the windows were installed. But there was a major difference. I was killing 20 stink bugs and ladybugs that were sneaking in all of those cracks. And now, I kill one every couple of days, so I don't have the bugs. It’s also much nicer and warmer in here. So, I don't have my furnace come on as much. I'm thoroughly pleased with Renewal.

Renewal by Andersen was awesome. They came in and did a great job. I've used them many times before, that's why I chose them again. I didn't use them here because I haven't lived here more than a couple years, but I lived in Orange County, and they did a lot for me. The people that work there at Renewal by Andersen tell you the truth. They do a beautiful job, and it's always perfect. They are expensive, no more than any place else, but they're worth every penny.

We received a very sloppy & careless installation. Smudged caulk on the house, broken siding smeared with more caulking. Window framing installed that had all nail heads visible; so tacky. Especially considering that Andersen windows are consumer rated #1 for manufactured quality, prices match the expected quality. We have not gotten anything near to the quality that matches the price.

Andy and his crew. Took their time, did a perfect Job. Cleaned up well, were very polite. Had great courtesy, and respect for my property. Would recommend this crew to anyone. And stand behind this crew.

The finished product is great; customer service is lousy as is the sales group. Be wary that the price quoted by sales may not be correct once they send someone competent to take measurements. My price went up more than 10% when a competent person took measurements (bait and switch). The day before the installation date (confirmed by Andersen multiple times) they cancelled as they couldn't find the door.

Renewal by Andersen was Fantastic. They were very informative and helpful. The workers were very helpful and they cleaned up after themselves and were very polite. They worked nonstop. I just love my windows.

Roman the gentleman that put our doors in on 5/5/26 did a professional job and was a gentleman while doing so. We love our doors.

I consider Renewal by Andersen the best. I knew that there were about three good companies, but Renewal by Andersen markets their product pretty good. The installation of the windows was wonderful. They brought three guys out and they got here on time. They worked until they were done. They were very friendly and knowledgeable. The quality of the windows is very good. They are very expensive, but they're guaranteed.

As noted Renewal by Andersen Windows are rather expensive. Believing them to be high quality we had them install windows throughout our home. Unfortunately we cannot open several of the windows because they cannot be closed by the crank mechanisms installed to close them. We have written the company several times over the course of several years to try to get the windows repaired, but the company does not respond. We had a company in Bloomington, IN, where we live, come out to fix the windows, but they only fix Andersen Windows, not Renewal by Andersen. Very disappointed in the company's lack of service.

I got all sliders, one double-hung, and a 7-foot door wall. The wife and I had a great experience with Renewal by Andersen from start all the way to finish, from the project manager, the sales, to the actual installers themselves. I give them 100% my approval they do good work. They would come highly recommended.

Renewal by Andersen was my choice for their brand, and from knowing people who had used them before. It was very easy dealing with the customer service reps. The windows were great and they were completed in the timeframe that was provided.

Renewal by Andersen came to our house and talked to us about the windows. We had two sliders put in. I like them. They look pretty good. It was a great experience, and I’d definitely recommend Renewal by Andersen.

I've used Renewal by Andersen in my other house before. They're very reliable and if anything goes wrong, they come right back. Their customer service is very pleasant and professional as well. This time, they did 2 slider windows. The installer was fast. He cleaned up and was really very good. Renewal by Andersen is a little bit more expensive, but it's worth it.

Renewal by Andersen was better about following up and working with me. The gentleman came out, showed me their product, measured all the windows in my house, and gave me a price. At that time, I did not want to do anything. I got a competitor to come and they did the same thing. When I decided to move forward, Renewal by Andersen was so much better about responding. They did 22 casement windows. It was a whole house redo. I was very pleased with the installers and how thorough and particular they were about doing stuff. It took about three days for them to do the job and they did a really good job of cleaning up and maintaining. I would recommend Renewal by Andersen especially Victor and his crew for the installation.

My experience with Renewal by Andersen was great. Everything that they did from the salesperson has been very good. The guy that helped me was trying to find ways to help me save money but yet got the best windows for my situation. I'm in a townhome neighborhood. With the HOA, we have lots of things that had to abide by there. He even came to a HOA meeting with me. It turned out it didn't do any good. They're really strict about what I can do. All the technicians that were here were outstanding, so polite and mindful. They were fast. They were extremely picky, making sure that everything was perfect. They had six windows that they had to put together before they could get the big one up. So, they were great.

Minus 5. Read TrustPilot! Salesman walks in, sees almost new house: 20 years old with original Andersen doors. Renewal sells custom sizes so he knows we have standard sizes and selling custom sizes is wrong but he does. Great way to treat your best customers! Then the measuring expert comes says standard sizes work you save 7%. They rip out frames and casings anyway and put in new and deliver exact same size doors as we have. Horrible installation too! Doors open on their own, are drafty. Then we find our old doors fit in the new frames. If you have Andersen stuff don't use Renewal!! I would not recommend!

I saw Renewal by Andersen at a farmer's market, and the technology and seeing the demonstration of how the windows were top of the line once I scheduled that first meeting and had somebody show me the product made us choose them. They installed 2 sliders in both of our kids' rooms, and the installation was great. They made sure to keep the house clean and they put stuff down. They were able to complete the project and make sure that all of the wood framing matched on the outside and inside as well.

Renewal by Andersen did an exterior entry door, and it was a good service. They kept me posted on delivery and the processes as the door was getting custom made. They gave me a pretty good timeline and they completed the installation before their timeline. They did a good job. They cleaned up afterwards and didn't mess up. It was an excellent install. The installers were polite and professional as well.

Great company to work with - no pressure sales and product delivered was well crafted. We replaced half our windows and plan to replace the rest within the next year or two. Definitely will use Renewal by Andersen for the remaining windows.

Renewal by Andersen leaves nothing to chance. I believe they have an excellent system that ensures every step of the process will result in a high level of satisfaction. I contacted Renewal by Andersen and they sent Chad ** my design consultant to my home where we let him know what we were interested in and he was able to show us window samples and explain the different product features. Chad ** was outstanding. We had a number of decisions to make and Chad was very knowledgeable, professional and courteous to me and my husband. Then Ethan ** measured and explained the manufacturing of our windows and what to expect next. Ethan was excellent. Antoinette ** was assigned to us as our concierge and kept us informed on where we were in the process and answered any questions we had throughout the process. She was excellent.

After working with other replacement window ‘specialists’ RbA beats them all hands down. Worth every dime. Great experience start to beautiful finish. Wish all businesses were run as well. They truly value their customers.

I had ordered 3 casement windows. The installers were great very professional and courteous, they protected and cleaned up the areas where the windows were installed. I am not happy with the product. The joints where the 4 corners of the window frame should meet on the outside were not seamless, there are gaps the windows are ascetically unappealing. I believe this is a manufacturing problem. The company sent another gentlemen (not an engineer) and he stated that this is how the windows are made. I explained that my 30 year old casement windows that were being replaced did not have this problem. The gentlemen then caulked the gaps. These windows are very expensive and should not have to be caulked to make the frame seamless.

Renewal by Andersen provided an excellent product with professionalism and courtesy. They were able to replace the giant door on this property in two days and get us completely sealed in and weather tight the first day and ready for incoming storms. That was impressive considering the challenges of our location, workmanship involved with installation and cleanup. This was not easy but our install team Jeff and Mark along with painter Timothy worked hard and long to get the job competed as promised. I highly recommend this company for both its product and the installation. We couldn't be happier with the experience and how completely turnkey the process was.

I had a door to my upper deck that was leaking. I tried getting it replaced through home improvement stores, but nothing would fit the odd space until I went through Renewal by Andersen. The Renewal by Andersen Team kept me informed with every step of the process. The installers, Anatolii and Alex, were very professional and courteous. P.S. No more leaks.

From sales, to measurements, to installation and final inspection I was met with professionalism and timely completion of job. The product is quite beautiful and has already made my home more comfortable and bright. The men on my job were very courteous and all worked tirelessly to completion. Final inspection was very thorough with nothing overlooked.

We replaced all the windows and the patio slider in our home almost 20 years ago and have been pleased with the project with one minor exception, the weather stripping on certain casement and tent/awning style windows exposed to the heat and sun, Our faith was restored recently by a technician named Jessie who replaced the weather stripping on several windows. Every business needs a Jessie on staff, He told me he works on every project as if it were his own property.

Javier Sr., Javier and Rigo did an AWESOME job. They were considerate of my house. They were done in a timely manner and left my house cleaner than what they found it. The whole process was excellent.

From in home quote to installation completed, everyone was very professional and considerate of our property.

I receive a dozen emails each day from Renewal by Andersen despite repeated requests to be removed from their email list. Each time they assure me that I have been removed, but the emails conitinue. I'm sick of it.

From sales to installation Renewal By Andersen were absolutely amazing. Their installation team was the most professional, respectful, and exhibited the highest quality craftsmanship I’ve ever experienced by anyone in the construction trades.

I have used Renewal by Andersen to replace my balcony door and my two bedroom windows. I live in a condo and I wanted to use the best quality materials. I really like the quality and the look of their products. I would recommend their company to anyone who is seeking good products. I also used them when I had my other condo 12 yrs ago and that is why I contacted them again.

They were a little more pricey than other companies but we have a guaranteed product and the installation was done perfectly. Worth the extra for the product and skilled installation crew.

Professional throughout. The installation team was meticulous in the finish trim work. Not all of our windows abetted straight edges.

Our Acclaim windows were just installed yesterday, replacing ones that were over 50 years old, drafty, hard to open and clean. This morning I have opened all of them and feel the breeze coming through and hear birds chirping. It is pure bliss. The whole experience of working with Renewal by Andersen from Kevin our sales rep, to Nikki the coordinator and Tim with his installation crew, was exceptional, professional and full of care, kindness, and attention to details throughout. The communication was solid and timely from all involved. Kudos to RbA for having a winning team of quality and qualified individuals who want to do great work. It’s truly a reflection of leadership and management as I think the culture flows from the top down. Many blessings on your organization and team members- everyone I encountered has been top notch.

Great windows, a great working team. Brendan, Andre and Cody.

Installers as well as admin Employees are very professional, polite and nice and due to these great people it was a real pleasure and very easy to do business with this company

Our salesperson misrepresented the product as we would not have purchased a veneered product.

Updated on 08/14/2026: I told this company back on 17 March, 2026 to CEASE AND DESIST contacting me as I have never done business nor will I ever do business with them. They are violating my order and making me NOT want to ever be their customer! I would advise finding a smaller, more FRIENDLY company to help you with your windows. Also, I can almost promise you that the quality, warranty and price will be BETTER from the smaller shops. DO NOT USE!

I spent over $50,000 having all my windows and doors replaced by Renewal by Andersen. When I called Thursday to inform them I couldn't get out the front door of my home, the only access to the front of the house, they said they couldn't get anyone to fix their defective door until 6 days later. I expressed my concern about it being a fire hazard since I could only open the garage door to get out to the front yard in case of a fire or for any other emergency, but it made no difference. Renewal by Andersen still said it would still take 6 days before they could send someone to fix their defective door. I spent a huge amount of money after they promised they stood behind their self manufactured products with an extended warranty. But when it comes down to it, they have horrible customer service. They are not standing behind their promises or products!

Everything went well with Renewal by Andersen. We've heard very good things about them and we decided to purchase the entire doors, windows from them for our house. The sales rep was very good and polite. He also explained things well and gave us a very good quote. They said the replacement would be completed in 4 days and it was on schedule. It went really well. We love the windows and doors, and they did a really good job. They were efficient, and they cleaned up. I was very satisfied and glad that we had them do it. And I recommend it to anyone I know.

Exceptional window project completed this week. A shout out to my incredible Renewals Team: Seamus, Ivan, Sergey and Vlad. The quality of the Fibrex windows stands on its own. Angst free process from start to finish. Professional, skilled, knowledgeable. Words are insufficient. Procrastinating on window replacements, don’t.

We had a great experience and we’d recommend them to anyone wanting a good quality product with great people to work with throughout the process. I can’t say enough good about everyone we worked with.

Renewal by Andersen provided an excellent product with professionalism and courtesy. They were able to replace all the windows and two doors on this property in one day. That was impressive considering the workmanship involved with installation and cleanup. I highly recommend this company for both its product and the installation.

Incredible install, incredible product. Blown away!

We're tickled with Renewal by Andersen. The rep's presentation was detailed. She did a good job. Also, the installation went very well. They had a bit of a scheduling mix-up. One of our windows was not in yet. They had to make a second trip to do the last one. Other than that, the nine windows seem to be very good quality. They're what we expected. They're expensive, but I expected them to be. We're very pleased. We highly recommend Renewal by Andersen. Everything they did was excellent.

What's the best experience I ever had? Having somebody come and do something at my house. The company went above and beyond. From the beginning to the end was a best experience ever.

One lady who was doing some financing with my financial institution told me that she had windows put in from Andersen 15 years ago in one floor, and that the next year, they were going to do the second floor. She said that she hasn't had a problem with them at all and that works for me, so I decided to purchase from them as well. She also said that they're worth every penny. But according to her, she should have done them all at the same time because the price of the windows today versus 15 years ago was twice the money. And it was the same thing with the other two people that I talked to.

I liked Renewal by Andersen's marketing. I saw them on television. Their presentation was very informative, and I liked the rep's follow-up. The two installers were very professional. I could not ask for a better experience with them. The installation was top-notch. It went very well.

The guy from Renewal by Andersen who did the presentation was amazing. He knew his stuff. The presentation was great. It's clear and precise. Also, the installers came and did exactly what they were prepping me to tell me what would happen. The workmen worked in a very timely and unified manner. I had no problem. I did four windows. I originally wanted to do one. But based off of what was presented to me, it made more sense for me to do the four in the front to let it all coordinate. My windows were in good condition. Just that one was broken. I just said, “Just get it done.” They look beautiful. I'm satisfied. I get a lot of comments. I felt a difference too. I recommended my daughter. She lives in Jersey. She is waiting to be seen by RbA.

We never got to the installation. Two days in a row they cancelled our appointments for the consultation. The I first cancellation was several hours before and was rescheduled for the following day. That appointment was canceled 70 minutes before the appointment time. We decided that this is not the company to do business with. Way too much confusion and chaos from the start is an indication of what to expect as the job were to progress.

Their warranty, how long they've been in business, their work, and other people that had it done, made me choose Renewal by Andersen. They are ver good people, they have great people skills, and they walked me through the whole process. They said it could take up to eight weeks. But it was a lot sooner than they said. I was happy with that. It's a little pricey, but it had to be done. The installer was there around 10 o'clock, and he was gone by 2:00. I like the 9 windows. They are double-hung, with 1 slider.

I've Renewal by Andersen before. I grew up with Andersen windows. We recently had a very good experience. Their customer service was excellent. We're just waiting to get a bracket, but everything was fine. Clean, prompt, and efficient. We're happy with our 14 windows. It's higher price, but hopefully it's better quality.

The Andersen team were fantastic to work. From our initial meeting with Melissa to design our window solutions to the installation the team, they were very professional to work with. I would definitely recommend the team to anyone thinking about new windows. Our project manager, Beth, kept us informed throughout the process, every step of the way. Even our installation team let us know exactly when they would arrive and how long they expected to take. We couldn’t be more pleased with the team and love the window solutions installed at our house. Thanks Renewal by Andersen!

Fernando and his crew were on time, professional, polite and cleaned up after installation. The caulking job was excellent as I wish I could do it as well. The windows and doors look very nice and were worth the investment, saving me from performing maintenance in the years to come. No more drafty or sticky windows which could be a safety issue in the event of an emergency. This installation was well worth the cost. Oh, the monthly utility bill dropped dramatically.

I bought a single door with a storm door attached. The costs are high, but the quality is unsurpassed. The representatives at Renewal by Andersen were great to work with. They answered every one of my questions. They were quite knowledgeable. It didn't seem like they had anything to hide. A couple of guys came out for the installation. They knew the business.

Door is pretty but not at all how we ordered it. “Frosted with privacy” is what we were sold but in fact we got 80% pure visible glass and we bought their most expensive design thinking we’d be satisfied. Took two months longer than the 3 months quote. Unprofessional install. They missed our patio light. Had to call them back. They installed it upside down. They DID NOT MENTION. The smart lock was a high use battery drain with no manual key to open which we ordered a smart lock with manual key. The storm door we bought with them they paid to get that tinted but that’s the only reason they have 2 stars. Not worth the price and the headache and the storm door's locking mechanism has NOT BEEN replaced for nearly a month. Is it because I have a manufactured home that I am not worth responding to about my complaints. Most likely WILL NOT BE USING THEM FURTHER.

Renewal by Andersen has name recognition, a good reputation, and is well-established. Their reps were very nice. Also, when the installers ran into something that was unexpected, they knew exactly how to handle it. It was very good. The leader of the installation process was nice, efficient and knew what he was doing. The front door's price was more than we would have wanted, but we wouldn't be able to get anything by anybody else at a lower cost and have the same quality.

The three windows I purchased did not meet the specifications that were told to me. I had three windows, 18 years old in my sun room that did not keep my room warm as the windows reflected cold air. So my sales person that will disappear with the Renewable by Andersen. So I bought the three windows at a non negotiable price of $9,000. My fault. Winter came and the results of the new windows were no better than my 18 year old windows. Andersen sent representatives, twice to my home only to tell me they see nothing wrong and stating we had a very cold winter this year 2025-2026. My advice there are better windows that cost less than Andersen. Don't get overwhelmed by the name!!!!

I got some windows for the bedroom. Everybody Renewal by Andersen was fantastic. Also, the installation went well. Very nice.

I was very happy with the product, with the process, and the people that came to do the installation. I saw the product advertised, and I looked at somebody who had their house done and they were happy. I needed my windows renewed after 40 years. It's the choice between Pella or Renewal by Andersen and I decided on Renewal by Andersen because the price was fair. I got a break on it as well with the incentive they had on the extra window. I got a certain percent off.

3 or so years ago an Andersen window cracked. I tried to get a quote on ONE window. 😐 Could not get them to come out or quote online to save my life. Just wasn't gonna happen. They tried to sell me all windows every time I tried to contact them. Then lately I see this commercial (ad) 🙄 and the main point this lady made WE WILL REPLACE ONE WINDOW. 🤔 Wasn't so sure about that, but I was getting groceries at Wally world (Walmart) and there was a Andersen rep (very nice woman) taking info if you needed a window or ten then you would be entered in the 25k giveaway (yeah, that'll happen) anyway we spoke for a bit and I stressed how I only want ONE WINDOW.

Everybody was very professional at Renewal by Andersen. Their reps were in constant communication and I was never left guessing what, when, where, or how. I purchased windows, patio door, and a back door from them, and the installation was completed before the timeframe they gave me. It was a two-day project turned into one-day project, so I was pleased with that. Everything was perfect, done on time, and flowed easily. So far, I'm impressed. I have a couple of small issues, but nothing that can't be fixed with an adjustment. The cost was quite a shocker, but it was okay.

My wife and I had been talking about upgrading a couple of our doors for some time. RBA is in everybody's face all the time with their advertisement. So, if anybody's gonna think about getting a window or door in Alaska, the first name that comes to mind is RBA's because there's a flood of advertisements all the time. We decided to investigate them first. With the products that they offered, with the service that they offered, and the price point, we decided to go with them. They definitely have a talented and persuasive service sales staff. They make it hard to say no, especially if you're in the market. We went with a front door. From the time that we had the salesman in our house to the time our door was installed was eight months.

There was an ad that we got in the mail, and we called Renewal by Andersen. Their sales rep was good. We got the slider door and three of the front windows, the picture window and one in the bedroom, then we're doing the rest of them in the fall. The installation was wonderful and did it within the timeframe they gave us. The windows look really nice at the house and I like them. They were a little pricey but overall, I would recommend Renewal by Andersen.

This process was seamless from consultation to install. The sales rep really knows what is best for your home. The install was effortless on my part and they left my home as clean as they found it. Stellar service all around.

Andersen windows speak for themselves. They are good quality but they're extremely expensive. So, hold out as long as you can for the lowest price. Everything in my house is Andersen and I got their flyer in the mail. So, I recently purchased from them and I was very satisfied. I had four double hung windows, but two of them were together in a single spot, so we made that a bay window, then the two outer ones stayed double hung windows. From the time they showed up to the time the installation was complete, it took a day. But they still got to come back and paint them. So far, their customer service has been very good.

Michael and George from Renewal by Andersen first protected our flooring and the home from the work site. Then these expert skilled craftsmen diligently went to work installing our 2 picture windows. When done they cleaned up the worksite to its original pristine condition. Michael then explained all we needed to know about the windows. He had me try each window to verify they worked as designed. Looking at the finished windows gives us a sense of pride. They look like they were installed in a home valued at twice what our home is valued at. Michael, George, and Renewal by Andersen Picture Windows exceeded both my wife and my expectations!

I've always liked Andersen's products. We had an Andersen door at the house, so we wanted to replace it with Andersen. Their salesman was a very professional and he knew the products. For the installation, they did it within the timeline they gave us. The workers showed up in the morning because they said they'd be there between 8:00 and 10:00. They got there about 9:00, and they were very clean and professional. The main gentleman, Enrique, explained what they were going do and that it should take within five to seven hours to get it done in the day, and they got it done in about six hours. We bought the front door with side panels and the price was high. But it looks really good and the quality looks well-done. So far, I have no complaints. We only had the door for a couple days, so haven't really used it.

Renewal by Andersen was fantastic. When their tech came out for a presentation, it was very good and professional. We bought ten double hung windows and the quality is topnotch. Their price was fair.

I purchased an Andersen Corporation patio door in 2022, and from the beginning one of the operating panels had an issue. I reported the problem while the product was still under warranty. Although the company sent a technician, I was charged labor fees even though the repair should have been covered under warranty. Unfortunately, the technician was unable to fix the issue. Now the company has agreed to provide a replacement operating panel at no cost, but once again they are asking me to pay labor charges for installation. As a customer, this is very disappointing because the defect existed from the start and has still not been resolved properly. A warranty should give customers confidence and support, not repeated extra expenses for the same unresolved issue. I expected better service, clearer accountability, and a complete resolution without additional charges for a manufacturing-related problem.

When I first got my house about three years ago, we talked about doing windows, but it never happened. This year, it all came together when I saw Renewal by Andersen as a vendor at the event in Banks during Buck Fever. This was my first time hearing about them. They were set up right beside us, and a young lady named Kayla was there. They had a drawing where you could get up to about 20,000 off the first windows, so I signed up for it. She asked if I wanted to do a consultation and said that if I was interested, I could call a number to set it up. I ended up scheduling the consultation.

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Based on the TV ads that I saw, I purchased a double hung window from Renewal by Andersen and they got it in within the timeframe they gave me. The installation was great. I expected that they would do an excellent job, and they did. It was really expensive though. I expected to pay more but it was even more than I thought. Other than that, their customer service was excellent and I would recommend them to others.

I liked Renewal by Andersen’s advertising and when the reps came to the house, I was impressed. They said the replacement was going to take a day and they held to it. The installers replaced 10 double-hung windows and they were very methodical. I also have Andersen casements, and I’ve had them for quite a while. The windows are costly but the quality of service was very good. It was a very positive experience with Renewal by Andersen.

The install was great but the customer service support was terrible. I received 4 wrong colored windows and they offered me no resolution. Not even a discount. One of the consultants even hung up on me.

Everything went well with Renewal by Andersen. We've heard very good things about them and we decided to purchase six windows from them. The sales rep was very good and polite. He also explained things well and gave us a very good quote. Then, they said the replacement would be completed in a couple days, but it took approximately a day and a half. It went really well. We love the windows and they did a really good job. They were efficient and they cleaned up. I was very satisfied and glad that we had them do it.

I have a clearly placed no solicitation sign. These men that canvas looking for doors to knock on ignore the sign and then go so far out of their way to say they don't care about the sign and just want to talk about my windows. After asking, of course, whether or not there's a man at home. Train them better than this. Don't ask a woman if she's alone or if she has a man to make decisions for her. This is not 1950, and all that does is raise red flags about what their intentions are. Respect the no solicitation signs. That is something that you can get the cops called on them, by the way.

I liked the product and the promotion at the time, and I chose to go with Renewal by Andersen. I got the slide door from them and they told me the replacement would take about three months but the installers completed everything even before that. The salesman was good and it was positive working with him. The installers did a good job and kept the place clean. There was minor dust, but they did an impeccable job. The cost could have been lower, but the quality of the door is good. The only thing is, it doesn't slide as smoothly as it should and I don’t know if you need to break it in. I have small kids and it's hard for them to open it. But the door is solid and others should give Renewal by Andersen a try and at least hear them out.

We definitely recommend to anyone needing new windows to contact Renewal by Andersen! The installation was so easy, quick and the Installers were very professional and polite. It may take a while to get your windows made, however, remember, they are custom made for your windows and definitely worth the wait. Such an investment you can't afford not to make.

This company goes far above anyone else for customer satisfaction. No hassles no automated answering machine. Real people who have the customers best interest in mind. From start to finish I was kept up to date only order. Installation was very professional. They use and train their own people for quality work. No third party independent contractors where if you have a problem it takes an eternity to get results. A one stop shop. Definitely recommend if you are looking for an upgrade. It is a little more pricey than competitors but the quality of the product speaks for itself.

Renewal by Andersen’s reps knocked on our door a year or two ago, and I was interested in getting some windows and a door replaced. Knowing that they did those, I gave them a call and the salesman came out and showed us the product. I recovered from the shock of the price after a day or two, and decided to go with them just because it looked like they had a superior product. The gentleman was very thorough in explaining everything, the follow-up communication was great, and the installers were wonderful. We had two windows and a double door type made, and I liked what I saw.

We had used Renewal by Andersen for our home several years ago and I just liked the quality, and we've had good service. We have a rental home that I've owned for over 40 years and we decided to upgrade the windows and wanted to use them again. We purchased double-pane windows and they're really good quality windows. We have sliding glass doors and then three windows and they're all very good quality. I'm really happy with them.

I had Andersen windows before, and this time, I purchased three picture windows. The installers did it all in one day. It was very quick, and I didn’t have to wait for anything. The quality of the work is very good. We had all the windows on our second level done years ago, and they’ve been nothing but perfect since then. I noticed that one of the windows that used to have a single pane no longer has air seeping through. I was expecting that to be the case and part of the reason we decided to replace the windows. We thought we’d improve what we already had.

Renewal by Andersen delivered what they promised and kept me informed the entire way. We had a great experience. The rep came, did an extensive demonstration and gave us options for pricing, and we went with them. She had to point through all of the details with the options that RbA provides. Also, the installation was great and I'm pleased with the product.

We are loving our newly installed double-hung windows! We had all of our windows replaced by Renewal by Andersen because our friends used RbA and loved theirs. Upon that recommendation, we selected Andersen and had very high expectations. Boy, did they deliver! From the Project Manager, Abe to the Experience Manager, they were meticulously clean, excellent in communications, and were done in a day! Yes, we paid more than most other windows, but we have MORE WINDOW QUALITY and MORE ATTENTION TO DETAIL and MORE PROFESSIONALISM and some things are worth paying a little more. We EXPECTED A+ work. We RECEIVED A+ work, service, and professionalism. Thank you for making our home even more energy efficient and giving us BEAUTIFUL windows!

Renewal by Andersen’s commercial tells me everything's in-house and, if anything goes wrong, they come out and fix it right away. With other companies, you're dealing with two different branches and I didn't want that. Plus, Renewal’s product has a good rating over other products. The sales rep was very nice and informative, and he cared. I purchased a sliding glass door and a French door, and those don’t come off the shelf. So, it would take at least six weeks for the window replacement. The reps would measure the opening and send it to the manufacturer, who would then build it. So, it’s not a one-size-fits-all. But putting it in takes less than a day. The installers tore the old one out and put the new one in, according to the size they measured and sealed it up. They made it look good and cosmetically sound and nice, and everything else that makes a door work properly.

I've had windows from Renewal by Andersen before and it was very quick to get them installed. This time, it was sliders, and there were also some awning windows. They are expensive, but the quality is better than the vinyl kind that you can get at the home improvement stores. The way that Renewal by Andersen markets their product reminds me that they’re out there, and I did it on one house. The only thing I don’t like about their advertising is the woman’s twangy accent.

Awful installation. Messed up my walls and stucco. Very messy caulking and finishing job. I did get them to redo most of the mess, but I’ll have to hire someone to fix my stucco. I paid a fortune for 3 doors, so the experience was very upsetting.

We got advertisements in the mail from Renewal by Andersen all the time and we had Andersen windows in our house previously. But we had wood back then, so we switched to composite. We got eight windows, and they're all upstairs. The installation was wonderful and the installers did a good job. They got done a little earlier. The windows are fantastic. They are pricey, but it's a good product.

I did some research on old window installations and buildings, Renewal by Andersen had better reviews so I went with them. They've been great and very responsive. I also like the fact that they are available. I got the seamless window that match our current ones because we're part of an HO A, so they have to match the existing windows. We were surprised by the cost of the windows as we were not expecting them to be that high, but we understand why they are that high. We just never replaced windows before and we didn't know what the standard cost was.

Our research online about Renewal by Andersen helped us decide on them, and we got a back sliding door. The quality was 10 out of 10. The person who came to explain was very thorough and was able to work within our needs and within our budget. So, he did a great job. We didn't purchase it that day, but he was available quickly once we decided to go with them and got things moving for us. The installers were professional and efficient with their time. We liked the way that they installed everything that was included with the installation. It was a great experience from start to finish, where it felt like we knew a lot about the product we were getting and the investment we were putting into it before spending that much money on something. It was a lot of money but I was happy with the service. Renewal by Andersen is a great company and others should check them out.

RBA has done all the windows in my house. I went with them again and the installation went perfectly. The quality of the windows has always been good. They're very expensive windows, but they're worth it.

I was hesitant to pay the amount for quality windows but I am glad I did not. We got top of the line windows/ doors and a A+++++ team from sales to customer service with a great “over the top install team”. It was seamless and hassle free. Most everyone I know who gets windows has a battle and come backs with the install. These guys were in and out in a day and were the best of the best!

My neighbor down the street from us went through RBA, and he was really happy with them. I looked at the products and they looked really nice. I got a huge picture window replaced, three doors, and a kitchen window, too. More than likely, we'll be going back to them to get the rest of the windows done. The rep I worked with, Connor, was very friendly, knowledgeable when we were sitting down, going through everything, and was very helpful and helped us pick out the right product that we wanted. Then when I had an issue with the door, I messaged him, and then he called me back as soon as he could.

I had a couple of offers from other installers but I didn't like their windows. I chose to go with Renewal by Andersen and dealing with the rep was very good. I got a sliding door and I was impressed with their interest in my house and how the door would look. They seemed to be very enthusiastic about their product. The quality is excellent and my experience with Renewal was positive.

Renewal by Andersen came through in the end and made everything great.

Renewal by Andersen do fantastic work and it's guaranteed, which was why I decided to go with them. I had my windows done about 15 years ago and they did a fantastic job, so I figured I might as well have my doors done then, too. This time, I got front and back doors. I noticed though, that one handle on the back door is a little loose, so I might have to call them about that. But the sales rep and the installers did a great job. They answered all our questions. I was told the replacement would take four months and they completed it within that timeline. The quality is great, but it's costly. I'm hoping that the guarantee holds up for a long time.

We had a good experience with the windows that Renewal by Andersen put in, so that gave a ticket to the doors. They estimated two days to get it done but the installers did it in four hours. They did a beautiful job. It was excellent working with the reps from Renewal by Andersen. The quality of the doors is excellent. We ordered a black door, and it came as a black door, but the trim didn't have anything on it. So, it was bare wood. It was a wood color against the black door. So, I took all the trim off and painted it black and matched the door, and it's nice looking. But it might have been better off if the installers just left me the trim and I could have painted it first. It would have been quicker and easier if they had just cut it, but did not put it up because I had to take it off to paint it, and then put it on.

First off the salesman made promises he evidently couldn't keep. Turns out he doesn't know how to measure the windows or doors. Then the installers didn't use a level while installing. I came home from work and was stunned by the quality of work I saw. 8 out of ten windows were out of level and plumb. The sliding glass door I paid 15k for is way too short and the base sticks up almost 4 inches higher out of the floor than the old door. This total install was a disaster. I do not recommend Renewal by Andersen.

Renewal by Andersen was able to provide the windows that I wanted. It's stainable wood on the inside and fiberglass on the outside, and it's got all kinds of dividers. It's for a 1900s house and it came out good. The first day the replacement was scheduled, it was rainy and windy, and we had to cancel that. So, they came back the next nice day and completed it in one day. The windows are of good quality. I had Marvin stack packs put into half the house, and these are better, though they were more expensive.

My husband had Renewal by Andersen work for his property when he lived in Southern California, so he had experience with them. I decided to order from them when I replaced six windows in our house. Two of them lift up and down, and the other three go side-to-side. They’re dual-pane windows and I like the screens because you can't see they're screens. The salesperson brought in samples and showed them to us, took the measurements and answered all our questions. We’re happy with that. The installers said that the window replacement would take about four months, but it only took about a month and a half. So, that was good. It was way faster than we thought and went very well. The guys did all six windows in one day after driving in, but they forgot to do some caulking on the two upstairs windows in the back when the inspector came in, so they had to come back and take care of that.

I was quite impressed with Renewal by Andersen’s products from the saleslady’s presentation and two years without any payment sounded good, which led to my decision to go with them. I got windows that you twist open and the installation was excellent. Renewal by Andersen did a good job.

Excellent work and the installation went smoothly. Love how the windows and sliding door for balcony look ..Clean job and respectful ..They explained process and how long it would take. Excellent workmanship.

My windows were replaced about 14 years ago, and they were not good windows from day one. I saw a lot of advertisements, and I decided to go with Renewal by Andersen for consultation. The person who came in was very knowledgeable but didn’t tell me the price right away. If he had told me the price when he walked in, I probably would have said no. But he went through everything, brought in a window, and showed me how easy it was to open, and by the time I heard the price, I was already sold. It was impressive that they were built specifically for my house. I purchased five windows to replace the existing five windows that leaked air, especially in the wintertime. When we started this, the installers told me the installation would be between April and June, and the installation happened in February, so they were way ahead of the game. They said it would be a one-day installation, and it was.

We had a large and expensive window replacement project completed recently. The sales team and installation crew were both very professional, and the installers did quality work during the installation itself. However, after everything was completed, we were disappointed with the performance of the windows. Many of them are noticeably drafty, which is not what we expected given the cost of the project and the reputation of the company. When you invest this much money into new windows, you expect them to improve comfort and energy efficiency, not create new issues.

I had a great time with Renewal by Andersen. We've had a long history with them. In our previous home that was not quite as old as the one that we're in now, we had them put in a combination of doors and windows that were 16 pieces. We had doors and windows and they did everything perfectly. Everything came out well. The most important thing is they make their own materials. They don't buy them from another manufacturer. The reason why that's important, especially with windows, is you get an extremely sound product.

We had all of our windows and doors replaced. RBA made this entire process easy, from initial consultation to final installation. Every person we dealt with along the way was great to work with. Great service team all around!!

I moved into my house and one of the old windows started leaking. Instead of replacing one, I thought about replacing all of them, and I went with a company with great reviews that I found on Facebook. All of a sudden, one window started leaking, so I called them and let them know. I have been fighting since August last year and they just kept telling me to take pictures. I only had six windows in my house and four of them leaked. My bathtub is underneath the window, and water was filling up my bathtub. It was ruining my sheetrock and everything in the house. They kept saying they’d send someone out, but they just added more caulking. The guys from Renewal by Andersen couldn't believe how much caulking was on my windows.

Incredible work! Beautiful & Perfection! I highly recommend Andersen. This is my second job with them. From my first call & to everyone I spoke to, I was treated with a highly respectful & highly trained professional team.

We are a winter couple in Arizona. We contacted Andersen to give us a bid and was very clear we needed them installed by end of March as we were not going to be back until next winter. Our salesman assured us they would be by end of March. We now are being told end of May or first of June. We are wanting to cancel our contract and they have $10,000 of our money that they say we are not getting refunded! We are a retired couple and this would be a big financial hit for us. Not a so great company to deal with!