Renewal by Andersen Reviews

I called Renewal by Andersen, and they sent a representative that was excellent. He showed me what Renewal had. I'm a contractor myself, but I have a good friend that's a high-end residential builder, and I called him. I said, “What's the deal?” He said, “I've used Andersen on all of my houses. I've never had a problem, and they're excellent.” The crew that put the windows in was excellent. They are right there in the top of all the people I've worked with. They were neat, polite, and efficient. If they felt like they were in the way, they would do everything they could. They put things back exactly like they were.

Great experience from start to finish. The initial sales consultation was professional, informational, and not pushy. Information was communication timely. Installation was scheduled earlier then anticipated, which was great. Gabe and the installation team were amazing. They were on-time, professional, cleaned up after themselves, and answered all my questions. I couldn't of asked for a better experience. I would highly recommend Renewal by Andersen of Greater Des Moines. I was extremely pleased and satisfied.

Renewal by Andersen advertises on a regular basis in the mail. That was how we found out about them, and other people spoke about them. We called them to come in because we were thinking about replacing a door and we really liked the product and their efficiency. So, we signed a deal with them to give us a new door. They gave us a timeline. It was probably three months. Then there was a delay of about another month due to some problem in their factory. They showed up at the time that they said they would do the install. They removed the old door, put in the new door and frame, and they put in the trim. They arrived about 9:00 and were gone by 2:00. Everything was done and cleaned up. Renewal is a bit expensive, but you got to pay for good stuff and we got everything we asked and ordered. Overall, the product is high quality and the installation is seamless.

Excellent crew. Worked in the midst of thunderstorms and got the job done on time. Clean up after was amazing. Love the windows.

I purchased double-hung windows and Renewal by Andersen said the replacement would take between three and five days and it took three days. The quality is excellent. The sales was fine, but I'll rate the price a 2 out of 5. Other than that, Renewal guarantees their work. They're a nationwide company. That makes them feel more comfortable than just a small company somewhere. They also had a special where you don't have to pay anything for 24 months.

I would always use Renewal by Andersen. They are very professional, and they come in. They don’t take your time and they don't pressure you. I was gonna go with them. I said, “Let me wait and think.” They didn't pressure me. I called on my own when I got ready. They let you make your own choice. And I love the windows I got. They roll out and roll in. They are what they say they are. I couldn't believe it. I would never go back with that window that I got from West Shore Home. This window is a bit better. I had other windows in my house. If you hit a fly, they crack up. I tested these Renewal windows with fly swatters, and they have not cracked. They put a frame, and they're a lot better than the other ones that I had in. I saw my girlfriend’s window. They're nowhere like these. Renewal has quality windows. Get your own for your home.

Paid $23,000 for two doors after high-pressure same-day sales tactics and misleading claims. Installation took months, key issue, and finish was incomplete. After signing, customer service stopped responding. Calls from family go unanswered. Extremely disappointing experience and lack of follow-through. Would not recommend Renewal by Andersen.

Renewal by Andersen is a good company quality-wise. I know the quality is one of the best. So, I was really more interested in getting good quality. This is my third time using them. I installed a new front door, but they did my two sets of windows on two different occasions. So I did all my windows with them, and then I finally did my front door with them. The representatives at Renewal are all professional and very detailed. I like the fact that cost was detailed. There were no surprises. It was pretty much straightforward. So, I'm happy.

Andersen's crew was very professional and on time and cleaned up as they worked. Was shown how everything worked and if I had any concerns about the project. It was extremely beautiful when it was finished and a very satisfied customer!!!

We had a previous experience with Renewal by Andersen and recently, we purchased windows from them. Their customer service was excellent and the installation was good. I like the quality of the windows and overall, I rate them 5 stars.

Don’t do it! There is cheaper and better service out there! We had their windows and a door installed at the beginning of June 2026. The windows and the door are really nice. The installers were great. Everyone behind the scenes, however, from sales to customer service is just really under serving in almost every way possible. Sales doesn’t want to hear from you after they’ve made the sale. The project manager is over it kinda the whole time but definitely once install is completed. Then you’re left with a (likely underpaid) “concierge” who is left to deal with upset customers and can’t help much or update you on anything.

I can sum up my experience in one word. Fantastic. The installers were very professional, did a complete job, from covering the work area to cleaning up afterwards. The door themselves exceeded my expectations in all categories. Best of all, my wife is happy. What more could I want?

I liked Renewal by Andersen's commercial. They were offering two years' free financing without any payments or interest and I was impressed when the man came to my house. Also, I get the Clipper magazine and they're in there. Plus, they have a good reputation. So, I decided to purchase six double-hung and slider windows from them. They followed up with me and they gave me a timeline of about three weeks for he installation. They told me that ahead of time and I didn't have any problem with that. Then, three guys came at about 9:00 on the set date and they worked hard all day. They were super nice and I have no complaints about them. I'm very happy with the final output, and I would recommend Renewal for their product and personnel.

We got a Renewal by Andersen flyer in the mail, then we talked to some other independent guys. But we liked the process when Renewal's sales guy came because everything was very clear. So, we purchased a slider door from them and it was installed within 10 weeks. The installation was great and the quality is good. We got everything we wanted.

This our experience so far. We stopped the installation during the first window installation because the window was too small for the opening by two inches on the top, on the bottom and on each side. The installers had to use 3" screws to mount the window, and the screws didn't even go through a 2" spacer (or shim), they were just exposed. The installers argued with us that they would be putting expanding foam all around the gaps and that it would be fine. We told them no and they called their supervisor to come and address the problem.

Renewal by Andersen did a great job on my doors.

I'm amazed by the incredible work that was done on my antique house! I was a little hesitant when the sales pitch started, but when they showed me non-AI videos on the manufacturing process, the heat reduction from all regular windows, warranty, and the rest of the bells and whistles, I knew it was the right decision. Yes, they are expensive, but so far, we have already received so much benefits in such a short amount of time that I would definitely do it again.

Top of the line windows, with top of the line installers. The windows are beautiful! From beginning to end, the team was professional & polite. They Treated our home as if it was their own... covering everything, cleaning up everyday. I expected dust.. There was none!! Couldn't be happier with the quality of the window and with the perfect professional work done in installing them. Absolutely recommend Renewal by Andersen!. You get what you pay for!!!

I knew Renewal by Andersen's windows were better. They were composite windows compared to most people got like vinyl windows. We had a couple of double windows, and we turned them into single windows with sliders. It took a day to put them in. The trim on the outside of the windows was bad, so I had to replace it. I noticed that a couple of the windows sticked out of the trim and some of them were flush. When RbA mounted the windows, they weren't all mounted exactly the same. Other than that, they're top-of-the-line quality windows.

Very professional group from sales to install. Professional throughout process. Crew that installed left the area so clean. We love our new door.

Work was excellent. Place was better when they left regarding clean. They brought their own vacuum.

We had used Renewal by Andersen five years ago. All my windows are Andersen. I love them. My husband and I put them in ourselves. But the big sliding glass door, we couldn't do ourselves. They put in a sliding door for us. My husband has died. I had put these last two windows in. Andersen Windows sends out their ads constantly, and I was so disappointed. But in the end, I was very pleased. I decided a while ago to call them and see. Whoever answered the phone was worthless and it turned me off. The guy wasn't interested in anything, so I gave up. I was in Occoquan, VA this summer in June and there was a man selling the Andersen windows. I talked to him, and he was so pleasant. That's how it got started. He was extremely nice and apologetic. He sent out Cassandra, and she was amazing. Also, I was amazed with the installation. The installers were so quiet and clean. They covered everything.

I would recommend Renewal by Andersen. We went to the home show at the Coliseum, and we talked to salesmen. We had three companies come out and talk to us, and we seemed to like Renewal by Andersen's the best. Four years ago, we had a patio door, and five windows installed. We just had two garage windows installed and a bay window. The installers came at 9 o'clock, and they were done by 2:00. I thought they would take a couple of days, so we were surprised. The pricing is similar to all companies.

I liked the quality of the windows by Renewal by Andersen and the reps weren't high-pressure. They just went over the product and their process, and let me make a decision without trying to pressure me into a sale. The installation process was excellent and the team was very good. I'm a bit of a cheapskate, so Renewal is a little on the high end for me. But I understand that it’s because of the quality.

The whole process was very smooth. You don’t find that anymore when you’re doing projects. I highly recommend this company.

We received an honest and quality job from Kyle in Sales to Dimitri in installation. Thanks again guys.

I had some windows installed recently. When I ordered them and when I watched the ads on TV, they talk about the crew coming out is from Renewal by Andersen. However, the crew that came out to put my windows in was a subcontractor for Andersen's. They weren't Andersen employees, which caught me off guard because I wasn't told that I'd have a subcontractor come out. They got the windows in and they are nice. However, the first time they came through the house, they put the shoe coverings on. After that, they didn't, which surprised me. I thought, as much as in and out they did, they would have the shoe coverings. They didn't.

The windows and doors are of top quality, and the work was done on time with care. Our installation crew was very attentive and professional. They took care to loop us in on progress and walk us through the features of the new windows and doors.

Renewal by Andersen has been around for a hot minute, and I was interested in the warranty that they offered with the windows. If a tree falls and takes the window out, they'll replace it. The old ones that they replaced, the sun would be hit them, and it would create like a sauna heat. It was so hot. These, I don't know how it does it. They have some sort of reflective. The sun beats down on it right now, and you can't feel it. We don't have to run the air conditioning as much right now because of that. Also, they glide open smoothly. I love that I don't have to put a stick or a bolt through the door to lock them. They do everything what I want them to do. The screen even has a locking mechanism.

We had six casement windows and doors installed by Renewal by Andersen. They said it would take two months from the time they came out and it took about that or a little longer. The guys who came out and did it were great. Also, we enjoy the final products. Renewal's products are superior and Renewal made it easy.

I had high expectations for doing business with Renewal by Andersen based on the company's reputation, advertising, and the quality of its products. While I am very pleased with the quality of the completed window installation, the overall customer experience fell well short of those expectations. During the sales process, our representative provided information that turned out to be inaccurate. We were led to believe our project would qualify for 12 months of financing, but after the sale we learned that because we were replacing only one window, the promotion did not apply. We also specifically asked whether the installation team consisted of Renewal by Andersen employees, and we were assured that they did. We later discovered that the installers were actually subcontractors.

The wood around our door cracked, so we got a new one and the quality is very good. I’ve never had a door put in before, but Renewal by Andersen's installation was good. My experience with them was very easy as well and I’d tell people, "Look around then you’ll come back." However, I wouldn't do it again because it was expensive. When I went to Lowe's, I know it was not the same quality of door, but I didn’t expect it to be that much.

My first time using Renewal by Andersen and while definitely a more expensive option, the quality is outstanding. I had a large project with 21 windows and they were ready for installation earlier than expected, all the windows fitting perfectly. The crew arrived on time and finished in 2 days, spending as much attention to detail on the last window as they did the first. The clean up was outstanding and they left the inside and outside pristine. Love the windows, would recommend.

These may be some of the best windows available but RBA based on my experience is not able to provide reliable manufacturing or even basic customer service on custom windows. Once they have your down payment you will not hear from them—they obscure your sales person & order by involving multiple people/departments so no one can answer your questions & knows what’s going on. My 5 windows finally arrived with 3 of them damaged—after 8 month wait! Also, don’t take their word that they “know your HOA, we’ve already installed in your community, and we’ll take care of it”. Their effort is all about getting the sale—concerns after that are left unanswered. But don’t take my word for it—read numerous reviews that detail the same experience!

The customer service was very good. We're real happy with the products installed by Renewal by Andersen. The quality is very good. We're already noticing a difference.

Team arrived promptly and was meticulous with the pre-installation, installation, and clean up following installation. The final product (sliding glass door and screen) looks and works great. As the team was cleaning up I observed J & G vacuuming, wiping down hardwood floors, caulking, and painting new frame around door inside and out. Highly recommend this team!!

I get flyers in the mailbox off and on and we decided we need the window. I called Renewal by Andersen and a sales rep came out. The job was very costly, so I was against it from the start. I was gonna say no, but after talking to the salesman, I realized it was worth it. We got the windows in on Monday, and we were very happy with them. The installers did an awesome job. They were in and out one day and kept me informed on everything. That crew was great. All in all, Renewal by Andersen is well worth the money. We live half a mile away from a train yard, and we used to always hear the trains through the windows. Now, we don't even hear them.

The RBA rep I worked with was very good. The quality of the product is great. There are two things that I do still need to check, though. As soon as we get moved back in to check how it deadens the sound. ‘Cause the road in front of us is a rural road, but a lot of people drive it. So, I'm just wondering if it's quieter. And then also, it faces south, so I wanna see if it's a little cooler than the other window. I still need to check that once we get moved back in. But I would recommend them.

Expert Installation of replacement windows. The Installers were very knowledgeable & personable. Working non-stop from the time they arrived until the job was completed. Questions were handled in stride with a smile even to a sometimes hovering owner. I'm very impressed with the crew Renewal by Andersen sent to do the job! A big Thanks to Jesse, Tab, Ron, Sam & Cash. Highly recommended in every aspect!

It was a good idea to go with Renewal by Andersen. I recognized the brand, and I knew they would fix anything if it didn't go right. They did a rear exterior door and a window, and they completed the installation within the timeline they provided. It was done in one day. It had snowed heavily the day before, so it was impressive they were able to do it. The reps were very positive and helpful. It was incredibly expensive though. I was shocked at the cost. But it's a good quality. I'd rather have it be expensive and good than cheap and bad.

Renewal by Andersen did a slider window for us. The rep was very informative and gave me a day and a time for the installation. Though they didn't let me know how long it was going to take, it took them a couple hours, and they were done. They cleaned up their mess and everything was nice. The window lives up to our expectations so far. I wish it was cheaper, but things are what they are.

I liked the material that Renewal by Andersen uses. I liked the way the products look and how they sell them. I got slider windows and a fixed picture. When the installers came to do the job, they just spoke and went to work.

Everything start to finish was better than I expected and I expected a lot. Can’t say enough good about Jerrick, Salena, Paul **, Craig or Patrick. All real pros, thanks!

The main positive of working with Renewal by Andersen was the quality of their installation crews. Unfortunately, because of severe logistical issues, we had the opportunity to meet far more of them than we ever should have. We were initially told our job would be completed in one visit lasting perhaps two days. Instead, it took four visits over five days, dragged out over almost three months. Our experience included: A single window randomly showing up for installation when we expected the entire order to be delivered.

I used RBA because they came out, and they were great about the demonstration. I know that they make their own products, and I was impressed by that. They came in, and they were super. They did everything they needed to do. They communicated well. They were very courteous. The installation was great. The house that used to be like a living nightmare during this heat wave is very comfortable to walk into now. It has also cut the utility cost back from almost $400 a month to 280. So that's a big savings.

I have dealt with at least 10 different “contractors” and tradesmen over the past 3 years remodeling our home. I every single case, there were things that made me unhappy. Either workmanship, lack of professionalism, or price gouging, not showing up on time or rarely getting back to us when we reached out to them for something. I have been unimpressed at some level with each and every one. But I can no longer say that. The folks at Renewal By Andersen have been outstanding. From the first call for an estimate to the follow up communication during the build process to the team that did the install. Phenomenal!

Renewal by Andersen is expensive, but I like the way the windows are built. They did good on the installation timeline as well. My windows are gonna outlive me in my lifetime and I wish I had gotten them a long time ago.

Last year, we went through Bristow Doors and Windows to get doors replaced at our house and they damaged our house. They forgot electricity, the door isn't to standard like it lessened heat and cold air, and they just haven't lived up to the name that they projected when they were selling me the particular doors. So this year, when we went to the home show in Sioux City where Renewal by Andersen got all the people there. I sell insurance and I found out through some of my brokers that Pella Windows aren't covered under homeowner policies. That would suck if hail came and knocked them out. Andersen was the one we chose to go with and we did a lot of research online. The salesmen really didn't even have to do a lot other than the measurements because we knew what we wanted when they came.

Renewal by Andersen sends a lot of mailings and there was a lot of advertising for them. I chose them because they're a Minnesota company and they have a good reputation for quality. We purchased a new front door and a storm door from them. It took a couple months for the product to get made, but then they did the installation in less than a day. It was really quick. They did an excellent job and the contractor was really nice and knowledgeable and knew what he was doing and he was prepared with all the things he needed to do the installation. We're very happy with the product. It's well made. It has a nice heft to it. It doesn't feel cheap and it performs really well.

Fantastic customer service on excellent products and services. Above and beyond industry standards.

I had a scheduled appointment for this Sunday, which was confirmed the previous evening by Aaron. Despite this confirmation, no one showed up for the appointment, causing a significant disruption to my busy day. Furthermore, when I called to inquire about the status, I was hung up on twice. Unprofessional.

Andersen sent 3 unqualified boys to replace a front window in my house. They showed up 4 hours late, stepped on my flowers without any regard for my property. 3 weeks later we had a heavy rainstorm, and water came pouring from the top the window. It was going to take Andersen 2 weeks to send someone to investigate so instead of relying on them, we had have local contractor come to fix Andersen's faulty installment. Per contractor they did not install metal coil stock correctly causing it to leak. Now I am out the expensive window and contractor bill. I would not recommend Andersen to anyone!

Renewal's customer service was very good. We purchased a patio door from them. Installation was excellent, and the quality of the door is terrific. I have the blinds that are inside the door. I love them. Everybody should get them.

Their product is outstanding and the installation process was seamless.

I kept getting their flyers from Renewal by Andersen in the mail so I knew who to call. I didn't even get another bid. The sales guy was impressive. When he came out, he got this heat gun and put it up against the window. Then he had me feel the other side of the window. I could not feel any heat at all. That for energy efficiency alone was fantastic. They also have a nice tint to them, Low-E, and it's built inside the glass. You can't see them. During the installation, they showed up here with two trucks, two crews, and they were in and out. When they installed them, they did it in one day. They also upgraded my trim ‘cause they didn't like it. They did such a fabulous job.

We've used Renewal by Andersen before, and they do a fine job. We went to them again and got the same window, and that was all we needed. The only confusion was that the company handling the financing called us about applying for a loan, even though we already had that taken care of. Renewal by Andersen has a solid product and they work conscientiously. But for people who are considering Renewal, they should still do their homework and pay attention like they would with any company. Nobody is perfect. The product is not cheap, but it is a good product. It will certainly last as long as I'm alive. So, you have to make a judgment on how much you wanna spend for it. If you want something that's going to last, you're going to have to pay for it.

We were in need of two doors (mudroom front and back) and the kitchen window behind the sink which originally was a two panel swing open unit that blocked most of your view in sunlight. Angel and his crew were excellent, better than excellent. They were the most of the day is beautiful works perfectly looks fantastic and when they left, I think my house was actually neater and cleaner than when they first showed up they were meticulous. Highly recommended. Yes Andersen is expensive, but the quality in the service was unmatched.

Had six windows and two doors replaced, cost $35k. Had a few factory/installation issues that needed to be resolved. It very frustrating that a simple issue can't be resolved in a timely manner. Via several conversations, AW claims they called both my wife and I. But they stated they didn't leave a v/m (legitimate businesses leave v/m). A check of both our call log show no calls from two different people at AW. Definitely will not recommend to our friends who were waiting to see how our installation went for us. Next step BBB and a more formal complaint on their official complaint form. AW needs to do better. The remaining 4 windows will not be done by AW.

We were pleased with the quality of the windows, but extremely disappointed with the fact that the windows were purposely measured smaller than the opening. It is a guess on my part that this is done as a standard process whereby they ensure that the windows will never be too big for the opening. Installers came prepared with shims to address the up to 1" opening on each side, along with trim for the inside to hide the opening from the outside coming through the edge of the window. Aside from the trim looking out of place, it also hampered the reinstallation of the custom inside molding blinds that we have.

We like Renewal's quality. We did all the windows in our house. Our interaction with their salesperson went very well. Installation went very good. There were two young men that came to do all the windows. They worked hard and responded to any questions we had immediately and we were very impressed. The windows are very good and seem to be working. I like the way they look. Overall, the people from Renewal are very respectful and we can't say enough good things about them. The price was really expensive, but our experience was excellent and we're very satisfied with everything.

When they came to the house to give the quote, they were very informative and were able to answer all of our questions and make sure they took their time. And my dog is not a people person, and everybody that was sent to my house from Renewal by Andersen, my dog loved. It was a weird thing for me and my husband, but she's a very big judge of character. And everyone that came by, she was very all about them, and they played with her. It was a thing that won us over.

We have two large windows and a sunroom, and it failed. We had tried locally to find somebody to do it for two years. When we visited my sister who lives in Mooresville, North Carolina over Easter, I told her what was going on, and she recommended Renewal by Andersen. She had just bought a house there, and she had had some custom windows that had to be replaced. She went with Renewal by Andersen and was very pleased.

We've been doing our due diligence, and somebody recommended Renewal by Andersen to my husband. We liked the turnkey. We didn't have to do too much. We could have got it done cheaper elsewhere, but we would have had to do a lot of the work ourselves. We got double-hung windows and a number of things. They gave us a timeline on how long the replacement would take, and they mostly completed it in the timeline provided. There was one window that had not come. They had to back-order it, but it came within a couple of weeks. It wasn't a real big deal. I loved the professionalism of the guys. They did excellent work. They were friendly. They knew what they were doing, and I've recommended them to other people.

Was looking to replace a large kitchen window during a renovation. Received several quotes and Andersen was one of the least expensive. Sales came out and worked with me on deciding on a window and then provided the quote. During construction they came out and completed the installation in approximately 2 hrs. Very thorough job and professionally done. They also did an excellent job of cleaning up. The window is very high quality and should be very energy efficient. Overall a very pleasant experience. Would highly recommend.

From our initial meeting with Renewal by Andersen to discuss our project and get an estimate, to measurement, procurement, and installation of the windows, we found the entire team and process to be very professional and of high quality. Every member of their team showed pride in their product and approached the entire process with a customer perspective. Our installers, Justin ** and Logan **, were excellent in their craftsmanship and courteous and professional through the entire installation process. We are very pleased with the final product.

I wanted the whole process to be done with one group instead of different contractors. Renewal by Andersen had their ads everywhere. I had a good experience with them. The installation was quick and professional. But it is expensive. So, it's a trade-off.

Renewal by Andersen had good reviews and sounded like they had a good product, so we decided we'd call them and let them look. We have a lot of glass in our home, and some of it was not the way I wanted it. The sales visit was very thorough. The reps looked at what I wanted to do and showed me their product. We had a lot of stuff going on, and it took a lot of time, so it took more time than I anticipated. The window has a round area above it, so they took pictures and showed us what it might look like after the change. I wish we'd waited and had him come back. We may have done a few things a little differently.

This company did an excellent job for us. We are very happy. It took a little longer than other companies, but Renewal does it right! Our windows had to be replaced because previous owners used a company that didn’t install with integrity and because of that, our floors were water damaged! We highly recommend the best…Renewal by Andersen!

I saw the advertisement, and I called Renewal by Andersen. The reps came out and gave us an estimate, and I found out the kinds of fabric and the type of window. They were professional, friendly and explained everything very well. It was excellent. The installation was perfect. It was quick and the installers were thorough. We love our window. We can't get over how wonderful it is. I'd go with 10 stars if Renewal by Andersen has it.

From start to finish, the team did not miss a beat. Windows providing heating/cooling efficiency. The service has been exceptional including installers. They took pride in their work as I do with my home. Renewal by Andersen should be proud of their team/staff as they represented the Company beyond reproach. Kudos and thank you.

Renewal by Andersen has a good reputation about their product quality and standing behind their product. The whole house got replaced, upstairs and down, every window in the house. It was a big job. They stuck to their timeline very well. I couldn't be happier with this whole situation because I was really hesitant to spend, and make this kind of investment in my home. But now that I've done it, I'm really pleased. It was not easy for me to spend money like this. It was close to $40,000. So, it was significant. But you can tell. It improved the quality tremendously. I'm really taken back by how much of a difference it made. There were a variety of suggestions made, such as things I never would have heard of, like awning windows in certain locations and a picture window for maximizing scenery, that a normal homeowner wouldn't even think of.

My experience with RBA’s rep was good. He knew what he was talking about. We have used them before as well, and recently, we bought a door. The installation took eight hours. It was only one man, and he knew what he was doing. We just kept out of his way, and he did his thing.

I had a very good experience with Anderson and the workers at my home.

I purchased windows and a sliding door, and so far, the quality has been good. The installation went fine. It was super hot but the guy finished everything within the timeline that the initial sales guy gave me. It has not even been a week since I’ve had the windows, but the experience was good for the most part, except that there are no window coverings that fit.

We chose Renewal by Andersen after seeing a commercial on TV, and it was a very good experience, right down from Chris, our salesman, to Will, our project manager, to Harley, who did the installation. We had three windows with sashes that go up and down and one casement window installed, and they’re very good. The installation could have happened sooner, but we postponed it because my husband had his knee replaced. The project manager measured everything and came back on the day of the installation. He was very conscientious about his work.

We were very happy with the representative who came to our home. He was very knowledgeable and told us all options for the windows we needed. The installer was on time, very polite, efficient, and didn't leave even a speck of dust behind. We looked at other windows and decided that we wanted to make sure that our windows would last and have the guarantee we wanted. No more winter temperatures coming in our windows or summer extremes heating our home through the windows. While the price was a little higher than other companies, what you get for that few dollars is worth it!

We bought our house a couple of years ago, and there was a window that really needed to be replaced. We had seen an ad on TV for RBA. So, we checked with them, and we were sold on the quote. The rep we worked with was very helpful. He went into a little bit too much explanation, but we were good with that. We purchased a full window that faced the back of the house. The installers were wonderful. They were very courteous. They covered everything up to prevent dust and dirt, were very experienced, and knew what they were doing. And when they got done, everything was clean, and everything was picked up.

I like the quality of the product. I got the double hung window. The installers did a great job. The sales guy was just okay. Renewal was a bit expensive, but it was worth what we purchased.

I would never use this company again. The experience from beginning to end was horrific. Lost time and money out of work because of not being told how long the job would take. I had to reschedule because of so many different issues. They used damage product in my home and did not care about it. I had to call and complain for them to come back again and correct the error which was very visible to the eye.

The sales rep I worked with from RBA was wonderful. We purchased two windows and a sliding glass door. The installation was amazing as well. They were extremely neat. It was to be done in one day, and they were done by 2 o'clock. There was one guy who didn't speak English. But the superintendent or the foreman spoke English, and so did another gentleman. And they were extremely professional and didn't make a mess at all. Everything was covered. The way they had things covered was very ingenious how they did it. My son was able to sleep in his bed while they were doing the windows. They put up the plastic with a big pole, so it closed off the section of the room. So, he could just get around it and get back in. It was very well done.

We've had experience with different window people. I like the windows that Renewal by Andersen makes better because they pull in to clean. I have the windows where I can lower them from the top or raise them up from the bottom. I like the way they get cleaned that way. I can just roll them in, clean them up, and put them back. Renewal stuck pretty much to what they said. They said it would take a little bit of time because we were signing the papers for the financial place. Then on the 26th of June, it was on time, and they were out here putting them in. The installers were wonderful. We would ask them, “Is there anything else we have to move out of your way?” and they'd say, "No. Everything's fine now." They were so friendly, and I felt the honesty that they had. They were so smooth in how they did the installation that you didn't know they were doing it half the time until they screwed them in or they were putting up the stuff around the trim.

Our experience with Renewal by Andersen windows has been entirely positive. All parties from sales to install were very professional. The assembly was perfect. They leveled the new window, the old window was not leveled and very hard to open the sliders.

I’ve used Renewal by Andersen before in three different locations because I love them. They’re really good. This time, I had them do the entry door. The sales rep has always been good. It’s the same sales rep all the time. As far as the installation team, I like them. They clean up. The quality of the door is very nice. They're not cheap, but the quality is there. Overall, I like the customer service and the quality.

It was awesome with Renewal by Andersen. It was a crew of five guys. They came in and took care of things. We needed one room and a bathroom done before the other ones, and they did that. They answered any questions that we had. When we had to put some stuff back, they helped us move this big chest back. I got one for a bathroom, and we got three bedrooms, the front living room window, which was much bigger, the front door, and the sliding glass door. The front door is so pretty. I got to pick the one that we got and we've already noticed the difference. We've done a lot to keep things cooler and warmer in the winter, and having the new installations is helping extra.

We had been wanting to get new windows, and somebody from RBA came to the door, and the salesperson gave us all the information that we felt we needed. We went with them, and we bought 20 new windows for the entire house, except for the basement. The timeline they gave us was six to eight weeks, but it only took five weeks. The installation took place over two days, and it was great. The installers were awesome. Now, it's warmer in the house with the heat on. RBA is a great company from start to finish to work with, and the products are what they say they are - very well-made.

Very professional, courteous and great to work with. Not pressured and didn't take as long to get the windows as expected. Installers wonderful, cleaned up excellent and answered all questions. I hope the new windows last 39 yrs. Like the originals.

We just got finished with the replacing of all our windows (that were over 70 years old) in our double brick home. I can say that is an easy and enjoyable experience. Our sales representative was wonderful and helpful and had no problems when we kind of changed our minds. ALL the installers were friendly, considerate, professional, and made sure the site was cleaned up after they finished installation. The price was not cheap but it reflected the quality of the service and products. We are very happy with what we paid for and would recommend them to our neighbors and family.

The windows are beautiful and well made! Sales people were very accommodating and helpful as well as available. Installation was quick, smooth and efficient with little mess left behind! I love the windows!

I haven't had any work done, but since I enquired about their services, I've been receiving 7 to 10 calls every day from them, and now I'm getting spam calls. I don't know if it is because of them, but I've had a phone that never received a spam call until I enquired about their window installation.

I needed two new sliders, and I like that Renewal installs and manufactures, and I don't have to worry about different suppliers coming in. I got the two sliders from them, and they came in at 7:30 in the morning, and they were out by 1:30. They were supposed to come in on the 24th, and that was the day after the big storm, and I put them off until that Friday. When they came in, they did what they had to do. They were wonderful. I would recommend them to anybody.

After I’ve had the presentation from a Renewal by Andersen rep, I decided to go with them. I needed new windows anyways. I purchased seven windows and the experience was fine. They told me the installation could be done in a day, and it was. Their work was excellent.

We got vinyl windows from RBA. We've only had them for a little while, but so far, I haven't seen any problems. RBA's contracting team was also the best that we've had.

Renewal by Andersen windows had excellent in person customer service. Joryn's in-depth/informative consult was more than a mere sales pitch and had valuable input to ensure I placed my perfect custom order. It was great having a person who knew their product and could explain the materials, design, and process that truly sets Renewal by Andersen in their own league. Later during the install, Charlie and Brandon did an incredible job with high attention to detail and perfect fit/finish. During the 3 days of install work, they were very friendly around my wife and kids, and also periodically checked in to make sure the finer details were to my liking.

I'm from up north, and I used Renewal by Andersen back home. This time around, I took four windows and a door and two sidelites. Renewal asked me if I was in a hurry, and I said I wasn't in a hurry. It did take a long time, but that's okay. It's almost done. There are a few problems I got, but I was told they're going to be taken care of. Their quality is the best ever. I had the 400 Series back home. For the sun coming through, I paid extra for the glass. The glass doesn't allow UV rays to come in. It's impact-rated. I didn't need impact back home up north, but over here, it was explained, and I saw it, and I understand. I just love the quality and the construction. When two of the windows came, the track on one was cracked, and then the other window was damaged in shipping. So, they're coming out to fix those.

Updated on 09/24/2026: September came and Andersen arrived to replace the door a second time (3rd delivered door). The installers immediately stated this third door was again defective, it has scratches in the glass near the frame. They installed the third door anyway since this new one was not bent like the second, although is does not glide well. We were told to expect a telephone call to schedule a FOURTH door. That was nine days ago, no call received yet. Three defective doors in a row, it's been 9 months since our initial order.

I wanted to avail Renewal by Andersen's discount. They said it would take three to four weeks to get the materials made to the specifications. They came on time. Also, the installers seemed to know what they were doing. They were competent, friendly, and cleaned up after they did the installations and you wouldn't even know they were here. Quality was top drawer.

I had the pleasure to speak with Renewal by Andersen regarding the changing out of windows at a property that I own in Florida. The company is very reputable and thorough when it comes to assessing your current situation pertaining to window exchange. The lady that I spoke to went through detail questions about the property and then scheduled a technician to come out to the property to ensure that exactly what I seek is what I get. I can appreciate that type of customer service and I fully expect to go with this company and exchange all of my windows out to impact resistant glass.

Professional installation team, respectful of property, cleanup was excellent! Windows look and work fantastic.

I had a previous installation from the company. It went well but a few months later I had an issue. The company sent someone out and they were able to help me fix the issue. I appreciate a company who stands behind their work. So when I needed some more window work I went with Renewal by Andersen again and was not disappointed. The whole process was pleasant and the installation crew was outstanding.

Very unhappy with the customer service department. I call for service on my $ 10,000 door that needs repair and I don’t get anywhere with them, until I call 4-5 x’s and get upset that they don’t call me back. I have bought a lot of doors from this company and I WILL NEVER again!!!!! I would never, never recommend Windows By Andersen!! The customer service lady is not very friendly and doesn’t seem to care about my concerns. These products are highly priced and I thought I was getting great quality and service, oh but NO WAY are they good service at all!!! If I could give them ——stars I would definitely do it, but of course you have to choose one for them to let you write a review.

We live in the country, and Renewal by Andersen was one of the only companies that would come out to my house. Their name speaks for them. I had them install double, slider, and screen all the way up. The installation was good. The installers were good and extremely fast. It's winter time, and I'm not feeling any cold coming through, so the quality is real good.

The entire process was very professional right down to the installers.

We used Andersen renewal four times. The sashes on many of the windows have become discolored and they want to charge us $9000.00 to replace them. Buyer beware of this company. They don't honor their warranty. The customer service was rude and aggressive when calling them on this. Their commercial says the price quote is good for one year, our salesman said we had until the end of his lunch hour to sign up.

I like Andersen windows, and Travis really sold me on it. He was a good salesman and I trusted him on the deal he gave me. He said that was the best deal we could possibly get. We got 31 windows and they did it in four days. The quality of work was excellent. I was really impressed. I'm a contractor and I'm sure they could have done it better than my guys could have done it. I would definitely use Renewal by Andersen again. I'm a satisfied customer.

I liked the quality of RBA's windows. The installation went effortlessly, and they did an excellent job. They cleaned up, and they even mopped the floor. It also took them about six hours to do nine windows. Since the installation of our windows from RBA, it's been very quiet inside the house. Much warmer, too.

I've had multiple people want to come and do my windows. I've run the gamut of window installers or window manufacturers in the Denver metro area. Finally, I did a lot of research, and I decided on Renewal by Andersen, and then I saw the right deal for the financing, and then I made the call in October. They were way ahead of schedule. Two weeks later, they came out and measured the windows, and then went into manufacturing.

We recently had seven windows installed by Renewal by Andersen, and we couldn't be happier with the experience. From start to finish, everything was handled professionally and efficiently. Our installation crew—Tyler, Ian, and Garrett—was outstanding. They were friendly, courteous, and respectful of our home. They even took their shoes off before coming inside, which we really appreciated. The work was completed quickly, and the quality of the installation was excellent. One thing that impressed us was the wide selection of colors available. It made it easy to find windows that fit the style of our home perfectly. We replaced old, inexpensive windows, several of which wouldn't even open anymore. It's wonderful to finally have windows that operate smoothly and can all be opened when we want fresh air.

I have been a previous customer of Renewal by Andersen. I was satisfied with what I got for the money that I paid. My dining room windows were not good, because I did them before I knew about Renewal by Andersen. I needed to replace them, but I didn't have the money. But the cold winter was unusual. My house was very cold, so I had no choice. I had to do it. The day they came to do it, it was extremely cold, and I was worried about the guys. We’ve had a lot of snow out, and it was really cold. The temperature had dipped a lot. And they worked through it. They did a pretty good job. The quality of the windows is good too. The house is warmer now.

I got a couple of different prices and I was replacing an Andersen window to begin with. Most of the people I talked to didn't want to listen to me. They just wanted to build me a window and sell it to me. Andersen listened to exactly what I wanted and they actually built the window the way I wanted it to. 45 years ago, when I put the window in, I was by myself. Since then, I've had several different women live with me and got married and the wife wants to use the window as a flower pot. So, I had a piece of black granite made to go on top of the window. That was one reason I didn't want to get rid of the original window, but Renewal worked with me. They made the new window an inch smaller. It's a bow window. They made the bow an inch smaller and put it up an inch higher. So, I could take my old piece of granite off, re-cut it to the new shape of the new window, and reuse it. Everything worked out perfectly.

Someone from Renewal by Andersen stopped by my house and he was great. I had two windows that needed to be replaced, and the installer did a great job as well. I went for fixed windows and they're a good quality. Renewal by Andersen has a good product, and I like the people I worked with, but the price is way too high.

The presentation was enlightening. It was plain and simple as far as what Renewal by Andersen was offering. Bryce was our guy and he was very informative. He knew what he was talking about. He left us with every question answered. He's very professional and we were satisfied with him. They did 5 windows, and every step of the way was exciting because of the installers being professional as well. When they were replacing the windows, they put a barrier so insects would not come inside the house. They stayed true to window. That's what they were here for and that's exactly what they did. Then their product manager came in and that part blew me away because everybody was on deck. Everybody was assuring us that Andersen stands behind their work and their windows. I would've liked for it to be a little cheaper, but I'm satisfied all the way around.

Purchased a sliding glass door and a double front door around 2021. The sliding glass door handle keeps discoloring. I’ve had two handles the second one they did not charge me for. They’re trying to charge me to replace it again for the third time they told me discoloration is normal. Meanwhile, everybody else that I talk to from this company says it’s not normal and they’ve never seen this. They mailed me an invoice to pay for a door handle. I called the company and the man said he would discuss this and get back with me because I shouldn’t have to pay for a handle constantly that discolors. OK that’s the first door. The second door is the front door the double door. The weatherstripping came off and there was ice inside the house on the door the entire winter. I couldn’t hardly shut the door the tech that came out to look at it cut the rest of the weatherstripping off so I could shut the door and said this is no big deal to replace the weatherstripping.

I've been slowly getting my windows replaced, and I chose Andersen from the beginning. Every time I deal with the sales rep, he’s good. Usually, I planned up with the same one. I’ve been doing three windows, but jumped to nine because Renewal by Andersen had a good deal. You can pay it off in 18 months with no interest. I got double hung windows, except in the dining room, where there's one window in the middle of two smaller windows. The quality is very good and I've been pleased every time I've had them done. The two guys who came were very competent. They worked hard all day long and cleaned up when they left. You would not know they were here. It was a very good experience with Renewal and I have two doors that I might have done, but I have to take care of the price of these first.

I've seen Renewal by Andersen around and they had a good deal for me to sign up with them. I got windows and a sliding door, and the installation was done fairly quickly. The installation team was awesome and I was impressed with how clean everything was. I've been trying to get new windows for a good 10 years, so I was very happy.

Worst customer service ever, very expensive and not the quality they told us.

The process was smooth for purchase/installation of my windows. The product is very good. However, they are driving me nuts with the emails and mail advertising. They should have a way to unsubscribe. I'VE ALREADY BOUGHT MY WINDOWS!!!!

Renewal by Andersen was a great experience from beginning to end. The consultant was clear in all of his explanations regarding the process, what to expect and the product. The installation team was respectful, professional, and gave a thorough walkthrough after installation, showing me how everything works. We had 4 windows installed and they were able to complete the job in one day.

We used a different window retailer before and the windows were not up to our expectations. Then someone came around leading for Renewal by Andersen and we decided to get a quote at that time. We got all of our windows redone and we also got double-hung windows. Everyone was very professional, from the salespeople to the installers. The quality is very good.

The rep who calcutated my purchase ripped off. She calculated a small window 15 inches by 26 inches for $1500 that $3.96 shy of $4 dollars “per square inch” - that is insane!! She didn’t offer me 1 year without payment neither 60% off every 3rd window. In addition, 1. one window was measures short/smaller by 1 inch around the entire window frame. The installer call the office manager. Yelled they an animal and told my house was crooked. I reply if only crooked in the window you measured wrong for all other 11 windows the house is straight. It important to mention that I am a ** in the BRONX. That is the reason these racist ** employees treated the way they did.

Several years ago, we had a patio door in the bathroom put in, and Renewal by Andersen always did a good job. That sliding door is still as good a shape as it was when they put it in. And I know that Andersen has very good quality and quality installers, and I have no problems getting that front door done. It's perfect. I couldn't be more happy with the installers. There were three of them. It took them all day to install that door. My wife and I love it. My neighbors love it.

I used another company (Pella) for my slider and window. Product was good but the contractor who they recommended was horrible. It cost me more money to have them fix the leaks and rotted siding that they just installed windows and slider over. After I saw my neighbor's project completed by Andersen I contacted the representative Ken. He was awesome and spent so much time going over materials, pricing and measurements. He treated me like family and from start to finish, made sure I was happy.

I liked the deal that Renewal by Andersen gave me, though I had started looking into it before I proceeded. The salesman and I spent about two hours going over everything. I was trying to figure out how I was going to pace the project because I was going to do all the sliding doors first, and then the small windows. So far, they've finished three sliding doors and a French door system in my living room. We're going to finish the rest with Andersen, depending on the scheduling. I need to check on that because I took them up on the 0% financing, and I'm not sure if it'll still be in effect if I push it out too much longer.

Top notch from Sales to installation. Contractor was respectful of our home, polite, on time. Very happy and pleased with Renewal by Andersen

I can't say enough about my excellent experience with Renewal by Andersen. Everything went so well and the install guys were absolutely amazing.

Thanks for making my experience with you remarkable.

We've used Renewal by Andersen in the past and recently, I bought a sliding door from them. Their salesperson was very good and he knew his stuff. The gentlemen who came to install were wonderful and very professional. They were very much perfectionists, which is what I would hope to have, especially when they were doing not only installation but finished carpentry. If we ever have the occasion to use Renewal by Andersen again, I would very much like the installers that we had. They were really high quality.

Renewal offered the opportunity not just to get a good quality window, but to have it be installed by the same company that made the windows, where some of the other ones, I would have had to hire a contractor to install the windows. I like the idea of it all being in one company because the hope was I'd get a better job, and I did. We purchased a bunch of windows. Some of them were sliders, and then a couple of them were just fixed panes. We replaced every single window in the house. The installation went better than what we had anticipated. It was really top-notch, and we’re really happy with the way that it went and how it looks, and how the ceiling is sealed on the outside.

My own research determined that Renewal by Andersen was the best option. I had to do all the windows on a particular side. So, I did both sides in the front, which was a total of 17 windows, and they were all impact-resistant. In addition to that, the two windows above the front door had to be tempered. I was sent preparation information regarding what I needed to do before the installers arrived and there were about three recommendations. One of them was to take paintings off the wall because the vibration from cutting out the old windows could have knocked them off. I had some antique dishes on top of a bookcase, so I pulled them all down with the installer’s help. I also have a fairly large outdoor light fixture attached to the outdoor wall that's right above my front door entrance. So, I had to remove that, so they were able to lift the window into place. The installation crew was fantastic.

I went with Renewal by Andersen based on past experience and this time, I had windows installed. It was an easy installation and the installers did an excellent job. Everything went well and I would highly recommend Renewal again.

I had two different groups come out and give me bids, and I was more comfortable with Renewal by Andersen. I worked with their sales rep named Scott. He was very personable. He was very accommodating. We've recently redone the windows in our home in Broken Arrow, but also out at the farm in the middle of nowhere in our little barndominium. He came out a day when he was in Arkansas, so he could swing by there. That's being incredibly accommodating. We're on a mile and a half dirt road. He was very kind. He just got it measured, and the rest of it. Because we had already done the ones in our home, we knew all the all the ins and outs and what he was gonna say. He was very chatty and pleasant.

Renewal by Andersen had a better deal when it came to the ads coming in our mail. When the sales rep came to our house and explained some things to better make my wife understand that these windows are going to last a very long time, it helped very efficiently. They told us the replacement would be very quick and easy. They didn't give an estimate on how long it would take, but they did it in a very efficient manner.

The windows are beautiful and installation team arrived on time and were very efficient, professional and cleaned up everything inside and outside. They even cleaned the new windows inside. Ryan and Gabe answered any questions I had and asked if I had any concerns to be sure I liked the installation.

We had some prior experience with Renewal by Andersen. We did windows and a slider this time. It was something that we wanted to do in our current residence. One of the reasons why we selected Renewal is because of the quality of the products. Their prices were competitive. They're a bit more expensive than some of the other brands, but the product is worth that. The installers were very good. They had done a stellar job setting up and then maintaining that throughout the whole project.

Renewal by Andersen rang my doorbell, so I went to the door. She told me who she was with and asked if I had any ideas of any windows on my home that needed to be replaced. I did. I took her around and showed her. She made an appointment for someone to come and talk to me about it. That was when I got my estimate. I made it at a time when my husband could be there. Everything went smoothly, just as exactly as they said it would. They were on time and professional the whole way. I didn't talk to anybody else after we talked to Renewal. We know it's the best window out there. And if you're gonna replace it, you might as well spend a couple of extra dollars and get the best, and get the best guarantee and warranty.

I got a door from Renewal by Andersen and I liked the quality. I was sold on many things that they offered when I compared them with other products that I saw. It took a while to get a slot, but I was going away anyway, and by the time they told me there was a slot, it was when I returned from vacation. It worked out well. The installation was completed within the time frame quickly and efficiently. The installers stripped everything down, which I was really surprised about, then built it back up. Once the installers put up the molding, it matched exactly the molding I already had in the house, which was cool. I had another company come out to look at the door, and they told me they couldn't match the molding and couldn't do that, so I was pleased with how it turned out. It was a nice process to see how efficiently Renewal worked, measured and got everything together.

The windows were good and we decided to buy them. Dealing with the sales rep was very good, though there was a little bit of pressure. The rep told us that the price will be different the next day or the next week. The price was substantially lower if we acted on that day. We were gonna go anyway, but we would have liked to have thought about it. They're quite expensive, but they seem to be top quality. So, it's probably worth it. The installer got the installation done in one day. It was fast. The slider windows were amazing. We could tell right away the temperature differences.

Renewal by Andersen has good products. They had a representative at Walmart when I was there, and I was talking to them. We had our door replaced. The old door was only 32 inches wide, so we went with a wider door. It was more expensive than what I had originally quoted, but it was reasonable. I like the quality of the product. I also appreciated the professionalism when they came out to talk to me.

They were on time, respectful to me and my home, cleaned up the job site at the end of each day and were professional and friendly.

I've seen Renewal by Andersen advertised quite a bit on TV, and it's been years since I've been thinking about putting in windows in my house. I've always thought about it because it sounds like a superior product compared to the others, and I didn't want vinyl. I bought the sliders with the double pane. It’s got glass on the inside and outside, and the Argon gas inside. Alex, the salesperson at Renewal by Andersen, was great and I had good installers. The window replacement was supposed to take somewhere around 10 weeks, but the installers completed it early. This time around, I'm thinking about putting in a bathroom, and one of the windows I purchased is for that bathroom. I paid half down and half upon installation, but I'd like to wait and see what can be done with the window and the bathroom installation. Dealing with the installers was fantastic. They know their job and know it very well. It is fortunate that they have that quality in an employee.

We liked Renewal by Andersen's reputation. We did a lot of windows and the front door. It's quite expensive. Our interaction with our salesperson, in general, is pretty positive. The installation went okay. It would really take a while to know the exact quality of the windows but so far, so good.

Overall experience was far beyond our expectations.

I've used Renewal by Andersen in the past and was very happy with what they did before. I got four windows and two doors this time around. The rep who came for the presentation was very informative. He did a great job in letting us know about the product. I had already known about the product. He had already been out before to the house a few years back. So, I already knew what the windows would do. It was a very good experience.

We had another company come in and put a bay window in for us years ago, and it failed. It was sinking. It was coming out. We had people come out from that outfit, and they were supposed to be guaranteed multiple times to fix it, and they never did. They would always send somebody out that wasn't qualified or didn't know what they were doing. So, we went with Renewal by Andersen. We got a bay window with different dimensions. The salesperson was excellent. He explained everything.

I really liked the Fibrex material and we were impressed from the first sales call with Renewal by Andersen through the installation. We were also sold on their history. They had a lot of positive reviews. A couple of other people that we know had gone with Renewal by Andersen. It checked all the boxes for us. They did a superb job. So far, so good.

I've done about 60% to 65% of my house now in the last nine years with Renewal by Andersen. My house was built in 1962. I got a big house, and I've been changing the windows. I came across Renewal by Andersen in 2017, and they did a good job then in my kitchen and living room. The last window project, there was a lot of dry rot outside on the window frame. It was an upstairs window, and it was exposed to the southwest sun and windy rain. There was some leakage from that roof down into my laundry room, and I've been, over the years, trying to fill in the little holes from the metal roof to the corrugated roof. I've been slowing the leak down, and the last part of the leak was some dry rot on that window frame that was last replaced. I got that window replaced.

This is my second install by Andersen Windows. I feel that their sales team and staff are thorough and competent. The insulation crew is thorough and tidy. They do excellent work and also go above and beyond what was expected and the product is top notch.

The install team was very professional and knowledgable.

Worst decision I ever made was to sign a contract with them for a new front entry door. Best decision I ever made was not to sign up for a rear door replacement door. Their tv advertisements are full of misleading or outright untruthful statements. Door was installed just before Christmas 2025 and not completed until after April 1st 2026. Five visits over that time period by 4 different crews. Only 1 crew said they were employees, the others were subcontractors. Door was completely inoperable for 5 weeks due to defective parts. Every time a crew left the door was in worse condition than it was when they arrived. Door still shows sloppy installation signs.

I was impressed by Renewal's presentation regarding the quality in the window. We got 11 regular double-hung windows. The salesperson was very nice and very knowledgeable. He did a good presentation. That was what got me. I like the thickness and the quality of the windows. The installation process was good. The installers were very nice. They were clean. They cleaned up. In one of the side windows, they added something around the framing to match the front window, which we didn't even think about. They added value that way. So, that was good. The only thing I have to do is call them back because I realized just yesterday that a couple of the window sills are not sealed all the way. There's a gap I could see. Renewal, overall, is very good. I hope the warranty process goes the same. I would have liked to have spent less. It’s expensive. Still, I would recommend them. They're worth looking into.

The rep who did the presentation for Renewal by Andersen was very friendly and was cognizant of how long it could run, so he tried to keep it as brief as he could. He was very low-pressure. He figured that the products spoke for themselves. So, he didn't have to do a hard sell, which was nice. We had a number of clerestory windows that were original to the house and they had water trapped between them. You couldn't clean them from the outside, so it was all just moisture trapped between, and they were also not very weather-tight anymore. We had four windows replaced and two large sliding glass doors to our backyard and the installation process was smooth.