Renewal by Andersen

Renewal by Andersen

 4.4/5 (371 reviews)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Live agent
Saved
Shop Now
(888) 570-8481
Call Center Open
Renewal by Andersen

About Renewal by Andersen

Renewal by Andersen is a full-service manufacturer and installer of replacement windows and doors. Windows are custom-built, professionally installed and backed by a strong warranty. The company offers free in-home consultations to go over your needs and design options. Renewal by Andersen is located in more than 100 U.S. markets and has installed nearly 3 million windows.

    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • Customized orders
    • Free in-home consultation
    • Warranty covers installation
    • Financing available

    Cons

    • Three to seven weeks to manufacture
    • Can be expensive

    Bottom Line

    Renewal by Andersen offers long-lasting replacement windows with a strong warranty and excellent customer reviews. It has a variety of styles and custom sizes available. Schedule a free consultation for more information.

    Top Renewal by Andersen Reviews

    How do I know I can trust these reviews about Renewal by Andersen?
    • 4,211,805 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Rated with 5 stars
    Verified

    The installers from Renewal by Andersen were nice people and it was great dealing with them. ... The double-hung windows appear to be functioning as designed. They look nice and t...

    Read full review
    Rated with 5 stars
    Verified

    We had them once before to change a slider in our family room and we were so impressed with the work that when we decided to have other work done, we called them again. We had a w...

    Read full review

    What is Renewal by Andersen?

    Renewal by Andersen is Andersen Corporation’s full-service replacement window division. The company assists homeowners through every step of the process, from helping choose windows to installing them.

    To get started with Renewal by Andersen, schedule an in-person or virtual consultation with a sales representative to learn more about your options. Its representatives help you choose the best material, style and color for your home and provide pricing options.

    Once you’ve selected your windows, the company measures sizes and manufactures your new windows. The new windows are installed by a team of professional technicians. Once the windows are installed, they’re protected by a transferable 20-year warranty on glass and Fibrex materials, a two-year warranty on the installation and a 10-year warranty on hinges, locks and other components.

    Renewal by Andersen products and features

    Renewal By Andersen provides custom replacement windows and expert installation. Windows are made from Fibrex material, which is durable and allows for narrower frames and more energy-efficient glass. Customers can choose from different colors, grille patterns and hardware finishes.

    Renewal by Andersen’s products include:

    • Double-hung windows
    • Casement windows
    • Bay and bow windows
    • Picture windows
    • Sliding windows
    • Specialty windows
    • Awning windows

    It sells double-hung windows in several styles, including with larger upper or lower sashes. Bay and bow windows have four, five or six windows, with the option to add a window seat.

    Renewal by Andersen offers a range of energy-efficient glass options to prevent heating and cooling loss and block up to 95% of UV rays. Insect screens are included on every operable window. The company also offers a range of grille patterns to enhance the look and style of the home or match the existing architecture. Grille materials include aluminum and hardwood.

    Renewal by Andersen installation services

    The purchase of Renewal by Andersen windows includes professional installation. After the windows are manufactured, a crew of Certified Master Installers will install them. First the old windows are removed, and the framing is inspected for damage. The opening is cleaned and prepared, and the installers install the window. Then the frame is insulated and sealed. Finally, the trim is replaced, and the installers perform a final inspection.

    Installation includes cleanup of the area disposal of the old windows. Installers will walk you through a product demonstration, share cleaning and maintenance tips and answer any questions. Renewal by Andersen includes a two-year warranty on installation.

    Renewal by Andersen cost

    The cost of your replacement windows or door varies based on size, style and customization options. The only way to receive accurate pricing for its windows is through a consultation.

    The company runs promotions on its website frequently. Typically, if you purchase more than one product, such as multiple windows, you receive a discount.

    Its financing options include deferred payments, monthly payments and lines of credit up to $55,000.

    Renewal by Andersen FAQ

    Is Renewal by Andersen expensive?
    Compared with other manufacturers and installers, Renewal by Andersen trends on the higher side. However, it’s known to make higher-quality windows and offer a more comprehensive warranty.
    What is the difference between Andersen Windows and Renewal by Andersen?
    Andersen Windows offers doors and windows for sale at hardware stores and independent dealers. Renewal by Andersen is a full-service division of the same company that manufactures and installs replacement windows.
    How long do Renewal by Andersen windows last?
    Windows installed by Renewal by Andersen are protected by a 20-year warranty on glass and Fibrex material and a 10-year warranty on other components. Its windows often last longer than the warranty terms.
    How long does it take to get Renewal by Andersen windows?
    Depending on the season, it may take three to seven weeks for your windows to be manufactured. The installation is typically completed within a day.
    What is the warranty on Renewal by Andersen windows?
    Renewal by Andersen windows come with a 20-year limited warranty on the glass and Fibrex material, including the frame, sash and exterior grilles. Other components, such as locks and hinges, are covered for up to 10 years. Installation is covered for two years.

    Is Renewal by Andersen worth it?

    Renewal by Andersen is an excellent company for those looking for high-quality, durable replacement windows. Its windows typically cost more than competitors’ products, so the company is a good choice for those who prioritize quality over cost. It’s a full-service company, so purchasing the windows and scheduling installation is easy and efficient. Renewal by Andersen backs its products and installation with an extensive warranty that protects your investment.

    Renewal by Andersen Reviews

    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful
    Any
    • Any
    • Rated with 5 stars
    • Rated with 4 stars
    • Rated with 3 stars
    • Rated with 2 stars
    • Rated with 1 star

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about Renewal by Andersen?
    • 4,211,805 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 1 Reviews 0 - 5
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 23, 2023

    We had a couple of different companies come out and quote us, and Renewal by Andersen had the best explanation for why their windows are such high quality and what they would be able to provide for us. The gentleman who came out to do the initial quote had the videos on the tablet to show us specifically why their windows were the best. He was kind and conscientious of the timing that we were available because we were working parents with small children. He explained to us how the process would work considering our house was built in the 1920s. There were some different functions to our house that we were not sure how the windows would work out. He was more aware of things than our general contractor for our whole renovation project that we've been doing separately.

    All of the windows in our house before we purchased it were Andersen Windows. This time, we got some double hung windows. We have one that is clear glass. We have a set for our bathroom that's an opaque glass. We have a slider window and a picture window. They were a couple of weeks late for the installation but that was communicated to us. There were multiple guys who came the day of to do the installation. It was an all hands on deck. I was very impressed with their communication with each other. They were explanatory as to what was happening when and where. It was the only thing in my renovation that had gone according to plan. There was even an unfortunate circumstance where in installing one of the windows, it caused a shelf to shake and knock something off that broke. One of the gentlemen went out to his car, got some glue and glued the piece back together for me. That was very kind.

    The windows are beautiful. I'm impressed with the opaque windows and how they bring a different level of privacy to our bathroom. The picture window is gorgeous. I'm very impressed with the quality as well and look forward to staring at them for many more years. The price matched the quality. I felt more confident going through Renewal by Andersen and knowing that I was paying for that work to be done in an efficient way that was going to not only improve the beauty of the windows, but also the functioning and keeping heat within my house. I've already noticed the difference in less draftiness.

    Be the first one to find this review helpful

    Not sure how to choose?

    Get buying tips about Windows and Doors delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: Feb. 10, 2023

      The Renewal by Andersen installers did a good job. They knew what they were doing. But they were not the friendliest people. Just some of the comments that were made to my husband about being unhappy not having a garage to work in. I didn't know we were supposed to provide a garage. Does everybody have a garage in the world? We have one. It's just far away from the house. And they seemed to be irritated with the dogs.

      My husband had all the heat turned off because they were in and out and the window’s open. When they left, they left all their equipment piled up against our baseboard heater in the living room, so we couldn't even turn the heat on that night in the living room. And when my husband said something to them the next day when they came back, it didn't seem like they cared.

      It was a father-son team and the son was personable. He was nice. And he would talk. The father was not. But the guy could cut a board without measuring it. He was good at what he did. He put the trim outside on the outside window but never took the old siding off underneath it. He knew that we were going to replace the siding. So my husband said, “You can't do that because now I can't run the siding underneath it.” My husband asked the salesman, “Do you want me to cut the siding back before they come?” The salesman said, “No. Our guys do that." But they didn't. They put the window over on top of it. So, my husband told him he had to take it back off and redo it, which he did, but they were not happy about.

      Another thing that happened was we got a French door. We ordered a screen door with it. He was pissed because he had to put that screen door on. And we were, “We ordered what we wanted. It's not our fault that you're not happy that you have to do that part of the job.” Also, I'm not crazy about the quality of the screen door. The window in the front is one huge picture window. That one side slides nice, the side that the sash sticks out. But the other side is going to be hard to slide in because it's so heavy and there's nowhere to hold on to it. But the quality is great. All of the windows are nice.

      I can notice a difference in noise. My husband drives a truck, and I can usually hear him coming when he's down the road. I can't even hear him when he's pulling in the driveway now. There was a train wreck. The whole town had to be evacuated. I didn't even know it was happening until somebody texted me, because I couldn't hear it. They texted me and said, “Is there a train wreck?” I looked out the window, and I could see planes coming up over the trees on the other side of town. There was never any smell that came in the house from the smoke and fire. So, they're doing a great job.

      Renewal by Andersen response

      Good afternoon, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (651) 769-2210.

      Be the first one to find this review helpful
      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: July 21, 2022

      There were a few glitches with our experience with Renewal by Andersen. In the master bathroom, the casement window was supposed to crank left to right, and it cranks right to left. They're going to try to see if they can change it with the existing window. I don't know how they're gonna do that. But the problem is, when you crank it the way they have it, I have a direct view and my neighbor has a direct view of me and vice versa. From a bathroom, that's not really a good thing. So even though you put a towel when you get out of the shower, it's still not a good thing. Hopefully, we'll be able to get that resolved. One other thing, the quarter round or around the window has to be changed for that window. But all the other windows seem to have been fine.

      I had some problems with the trim. The molding that I had picked out wasn't exactly what I wanted. They were willing to make a change. But when they took the molding out that was there, there was plaster behind it that disintegrated, which we certainly didn't expect. Had I known that or somebody had told me that, we could have saved each of us a lot of trouble. Then we would have just left as one as is.

      I specifically took Andersen even though they're much more expensive than most of the other windows. It’s because I didn't really want to replace the wood around the window. I didn’t want the mess. I wanted something that could fit into the existing areas that I had to replace. I have 14 windows in my living room and dining room, so I really didn't want to have to start ripping up walls. That afforded me the opportunity not to do that.

      I got the E-glass. I have a lot of problems with the sun on one side of my house where I have my driveway. The new window replaced a regular Andersen window I've had since the late 80s, and that room was awfully stifling hot in the summer. It was unbearable. I always had to put the ceiling fan on. The minute that window got put in there, the room was 20 degrees cooler, which was really amazing. I didn't expect to see that much of a difference. Also always, I had a problem with the glare coming in there that bounced off my television set, and the light comes in but there's no glare. It all has to be that E-window that I never had before. The staff was also accommodating and the installers were savvy. They knew what they were doing.

      6 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: June 15, 2022

      The Renewal by Andersen representative that came didn't seem to be selling but explaining. I also like seeing the windows and how they could be cleaned and the options available because I wasn't always seeing the same options from other vendors. When we made the deal, it was still in 2021 so we got the prices for 2021. We had trips coming up in April and May, so we initially asked that they not be put in too quickly. We wanted to wait until our trips were finished. As it turned out, it took at least that long and maybe a little longer to get the product. But that was fine with us because we weren't rushing from the store.

      Whatever date they set for the installation held and the install process was phenomenal. They were a very courteous crew. They didn't have a mess to clean up because they found ways to keep things clean as they went. I thought it would be three days but it was only two. When I looked at the hole that was left after the old windows were removed, it wasn't square, and yet when they finished, it looked like it was. They made it work.

      I got seven windows and two doors. One was a fixed-in-place window that was between our living room and a new patio so we had viewing between the two areas without the need to move the window. There were some standard windows, up-down, pull it out to clean it. There is one large almost picture window. It's got two halves where if you needed to escape from upstairs, you could. It goes from left to right, right to left. One is an itty-bitty window in a bathroom upstairs that's fixed in place. For the doors, one was a double French door. The other was a basic door to the exterior. The windows and the doors have been great. Our only problem is they're so nice, clear and clean that we've had a bird die already because he flew into the big fixed window.

      The part that convinced me was the forever guarantee as long as I own the home or if someone buys the home. My understanding had been that the guarantee passed on to whoever owned the house. When I finally got the written documents, there were changes made in the warranty agreement. I don't know that my agent knew in 2021, but I feel that I got caught in the midst of a change and the warranty applies when the install is done. That makes sense but I should have been aware of the wording change. That's the only downside of the experience.

      5 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: June 5, 2022

      My experience with Renewal by Andersen started with Deborah. She was the representative that came to the home, explained how everything worked, took some pre-measurements, and talked about finances. She was real thorough, and the visit was an hour and a half. She was a very pleasant lady, and I would buy anything from her. The greatest part was, after the job was finished, she came back to inspect it, see if we were satisfied 100% and made us really feel at home. It was a really great experience.

      Jose and his team of installers were awesome too. We moved almost everything we had to move, and they only had to move one thing away from the window. They were very timely as well as respectful of the home, keeping the house clean and putting tarps everywhere. We discussed about starting downstairs first, then doing the upstairs second and they were good with that. They got it done in two days and cleaned up everything really good. They were very good guys, and I trusted them. The windows are awesome, and I’ve got a lot of positive feedback for them. Compared to what we had, the noise level has just disappeared and it seems like the cooling system is staying cool longer inside the house than before.

      I’ve had several people asking about Renewal by Andersen. I tell them, “Hey, call them. It's well worth it.” I’ve had people look at the windows, because unfortunately, we had to trim back a tree in the front of the house that got hurt with the freeze. It exposed the house a lot more and people are seeing the upstairs windows, how nice they look, and the downstairs windows. They’ve been asking, “Who did your job?” I told them. Deborah left some cards around, but everybody’s got something they’re gonna do around the house for the summer. With everybody’s finances, everybody's planning a year out of what they’re gonna invest in in their home. We started planning this last year and it finally got done.

      Three months ago, before the install, I got a $10 Subway gift card to let me know that, “We’re still in the process. We know it’s taking long.” It was just to say, “Hey, thanks for being so patient. Everything’s still going on.” However, they told us from the very beginning it would be months before we would get in the install. Knowing that, we were fine. We knew we were taken care of, and we knew it was gonna happen.

      8 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: March 17, 2023

      I had an excellent experience with the Renewal by Andersen team. During the ordering phase, My Project consultant Tiana made sure I understood the process and assisted with selections that aligned with my budget. To ensure the entry door selected would work with my space, they came out and measured everything 3 times. Tiana kept me up to date on the progress of delivery of my windows and doors and called to check on the progress of my installation. The installation crew was on time and maintained a clean work area. They did a beautified job and I received compliments from a neighbor regarding the look of the new entry door and windows.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: March 16, 2023

      Ordered windows in November and installed in March. Installers were very professional and courteous. Constantly cleaning as they worked. Windows really work keeping the weather and noise out! Easy to open and close.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: March 16, 2023

      We decided to use Renewal again and it was a great experience. The sales guys measured everything. We purchased sliders and swing windows. The installation crew was very communicative and professional. They did a great job and cleaned up behind themselves. We got very good windows. They have a nice finish and they're easy to use. We really appreciate them. I recommend them for any future job.

      Be the first one to find this review helpful
      Rated with 3 stars
      Verified Reviewer Verified Buyer
      Original review: March 16, 2023

      They replaced all of my windows. They said some of them were special ordered. So it took a little longer. The installation was okay but the techs left stuff lying in the yard and everything wasn't completely cleaned up. Also, they could have done a better job with the caulking. Other than that, the windows are of pretty good quality. But I have one that draws moisture on the inside, and I didn't think they would do that.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: March 16, 2023

      We contacted Renewal by Andersen and they sent a representative. He looked at the product that was going to be replaced, which was the original on the building, went through a whole series of questions and did measurements, and created an online reproduction of what the product would look like after we chose specific components of the project, and put in the order. Another representative came out and went over all the facts and figures and measurements to make sure they were correct, and then updated us every other week through the entire process, where we were in the process of getting it. We purchased a front entryway and we were given an approximate timeline according to their past experience. It was delayed because of supply issues, but through no fault of Renewal by Andersen. They were waiting for the materials to make the product.

      The whole experience from beginning to end was excellent, probably the best customer service we ever had on any project we have ever taken. My husband and I have been using Andersen products for a long time and the quality is every bit as good now as it was way back in '75. We've built two houses and used Andersen in both, plus did some replacement on another structure in another home we had. And the product has maintained its quality through the years. I'd do it again. We're already contemplating doing some window replacement in our home and when we are ready to do so, we will be contacting Renewal by Andersen.

      Be the first one to find this review helpful
      Loading more reviews...

      Renewal by Andersen Company Information

      Social media:
      Company Name:
      Renewal by Andersen
      Company Type:
      Private
      Year Founded:
      1995
      Country:
      United States
      Website:
      www.renewalbyandersen.com

      Media

      VIDEOS & IMAGES