Renewal by Andersen Reviews

I used RBA because they came out, and they were great about the demonstration. I know that they make their own products, and I was impressed by that. They came in, and they were super. They did everything they needed to do. They communicated well. They were very courteous. The installation was great. The house that used to be like a living nightmare during this heat wave is very comfortable to walk into now. It has also cut the utility cost back from almost $400 a month to 280. So that's a big savings.

Renewal by Andersen is expensive, but I like the way the windows are built. They did good on the installation timeline as well. My windows are gonna outlive me in my lifetime and I wish I had gotten them a long time ago.

Last year, we went through Bristow Doors and Windows to get doors replaced at our house and they damaged our house. They forgot electricity, the door isn't to standard like it lessened heat and cold air, and they just haven't lived up to the name that they projected when they were selling me the particular doors. So this year, when we went to the home show in Sioux City where Renewal by Andersen got all the people there. I sell insurance and I found out through some of my brokers that Pella Windows aren't covered under homeowner policies. That would suck if hail came and knocked them out. Andersen was the one we chose to go with and we did a lot of research online. The salesmen really didn't even have to do a lot other than the measurements because we knew what we wanted when they came.

Renewal by Andersen sends a lot of mailings and there was a lot of advertising for them. I chose them because they're a Minnesota company and they have a good reputation for quality. We purchased a new front door and a storm door from them. It took a couple months for the product to get made, but then they did the installation in less than a day. It was really quick. They did an excellent job and the contractor was really nice and knowledgeable and knew what he was doing and he was prepared with all the things he needed to do the installation. We're very happy with the product. It's well made. It has a nice heft to it. It doesn't feel cheap and it performs really well.

Fantastic customer service on excellent products and services. Above and beyond industry standards.

I had a scheduled appointment for this Sunday, which was confirmed the previous evening by Aaron. Despite this confirmation, no one showed up for the appointment, causing a significant disruption to my busy day. Furthermore, when I called to inquire about the status, I was hung up on twice. Unprofessional.

Andersen sent 3 unqualified boys to replace a front window in my house. They showed up 4 hours late, stepped on my flowers without any regard for my property. 3 weeks later we had a heavy rainstorm, and water came pouring from the top the window. It was going to take Andersen 2 weeks to send someone to investigate so instead of relying on them, we had have local contractor come to fix Andersen's faulty installment. Per contractor they did not install metal coil stock correctly causing it to leak. Now I am out the expensive window and contractor bill. I would not recommend Andersen to anyone!

Renewal's customer service was very good. We purchased a patio door from them. Installation was excellent, and the quality of the door is terrific. I have the blinds that are inside the door. I love them. Everybody should get them.

Their product is outstanding and the installation process was seamless.

I kept getting their flyers from Renewal by Andersen in the mail so I knew who to call. I didn't even get another bid. The sales guy was impressive. When he came out, he got this heat gun and put it up against the window. Then he had me feel the other side of the window. I could not feel any heat at all. That for energy efficiency alone was fantastic. They also have a nice tint to them, Low-E, and it's built inside the glass. You can't see them. During the installation, they showed up here with two trucks, two crews, and they were in and out. When they installed them, they did it in one day. They also upgraded my trim ‘cause they didn't like it. They did such a fabulous job.

We've used Renewal by Andersen before, and they do a fine job. We went to them again and got the same window, and that was all we needed. The only confusion was that the company handling the financing called us about applying for a loan, even though we already had that taken care of. Renewal by Andersen has a solid product and they work conscientiously. But for people who are considering Renewal, they should still do their homework and pay attention like they would with any company. Nobody is perfect. The product is not cheap, but it is a good product. It will certainly last as long as I'm alive. So, you have to make a judgment on how much you wanna spend for it. If you want something that's going to last, you're going to have to pay for it.

We were in need of two doors (mudroom front and back) and the kitchen window behind the sink which originally was a two panel swing open unit that blocked most of your view in sunlight. Angel and his crew were excellent, better than excellent. They were the most of the day is beautiful works perfectly looks fantastic and when they left, I think my house was actually neater and cleaner than when they first showed up they were meticulous. Highly recommended. Yes Andersen is expensive, but the quality in the service was unmatched.

Had six windows and two doors replaced, cost $35k. Had a few factory/installation issues that needed to be resolved. It very frustrating that a simple issue can't be resolved in a timely manner. Via several conversations, AW claims they called both my wife and I. But they stated they didn't leave a v/m (legitimate businesses leave v/m). A check of both our call log show no calls from two different people at AW. Definitely will not recommend to our friends who were waiting to see how our installation went for us. Next step BBB and a more formal complaint on their official complaint form. AW needs to do better. The remaining 4 windows will not be done by AW.

We were pleased with the quality of the windows, but extremely disappointed with the fact that the windows were purposely measured smaller than the opening. It is a guess on my part that this is done as a standard process whereby they ensure that the windows will never be too big for the opening. Installers came prepared with shims to address the up to 1" opening on each side, along with trim for the inside to hide the opening from the outside coming through the edge of the window. Aside from the trim looking out of place, it also hampered the reinstallation of the custom inside molding blinds that we have.

We like Renewal's quality. We did all the windows in our house. Our interaction with their salesperson went very well. Installation went very good. There were two young men that came to do all the windows. They worked hard and responded to any questions we had immediately and we were very impressed. The windows are very good and seem to be working. I like the way they look. Overall, the people from Renewal are very respectful and we can't say enough good things about them. The price was really expensive, but our experience was excellent and we're very satisfied with everything.

When they came to the house to give the quote, they were very informative and were able to answer all of our questions and make sure they took their time. And my dog is not a people person, and everybody that was sent to my house from Renewal by Andersen, my dog loved. It was a weird thing for me and my husband, but she's a very big judge of character. And everyone that came by, she was very all about them, and they played with her. It was a thing that won us over.

We have two large windows and a sunroom, and it failed. We had tried locally to find somebody to do it for two years. When we visited my sister who lives in Mooresville, North Carolina over Easter, I told her what was going on, and she recommended Renewal by Andersen. She had just bought a house there, and she had had some custom windows that had to be replaced. She went with Renewal by Andersen and was very pleased.

Was looking to replace a large kitchen window during a renovation. Received several quotes and Andersen was one of the least expensive. Sales came out and worked with me on deciding on a window and then provided the quote. During construction they came out and completed the installation in approximately 2 hrs. Very thorough job and professionally done. They also did an excellent job of cleaning up. The window is very high quality and should be very energy efficient. Overall a very pleasant experience. Would highly recommend.

From our initial meeting with Renewal by Andersen to discuss our project and get an estimate, to measurement, procurement, and installation of the windows, we found the entire team and process to be very professional and of high quality. Every member of their team showed pride in their product and approached the entire process with a customer perspective. Our installers, Justin ** and Logan **, were excellent in their craftsmanship and courteous and professional through the entire installation process. We are very pleased with the final product.

I wanted the whole process to be done with one group instead of different contractors. Renewal by Andersen had their ads everywhere. I had a good experience with them. The installation was quick and professional. But it is expensive. So, it's a trade-off.

This company did an excellent job for us. We are very happy. It took a little longer than other companies, but Renewal does it right! Our windows had to be replaced because previous owners used a company that didn’t install with integrity and because of that, our floors were water damaged! We highly recommend the best…Renewal by Andersen!

I saw the advertisement, and I called Renewal by Andersen. The reps came out and gave us an estimate, and I found out the kinds of fabric and the type of window. They were professional, friendly and explained everything very well. It was excellent. The installation was perfect. It was quick and the installers were thorough. We love our window. We can't get over how wonderful it is. I'd go with 10 stars if Renewal by Andersen has it.

From start to finish, the team did not miss a beat. Windows providing heating/cooling efficiency. The service has been exceptional including installers. They took pride in their work as I do with my home. Renewal by Andersen should be proud of their team/staff as they represented the Company beyond reproach. Kudos and thank you.

Renewal by Andersen has a good reputation about their product quality and standing behind their product. The whole house got replaced, upstairs and down, every window in the house. It was a big job. They stuck to their timeline very well. I couldn't be happier with this whole situation because I was really hesitant to spend, and make this kind of investment in my home. But now that I've done it, I'm really pleased. It was not easy for me to spend money like this. It was close to $40,000. So, it was significant. But you can tell. It improved the quality tremendously. I'm really taken back by how much of a difference it made. There were a variety of suggestions made, such as things I never would have heard of, like awning windows in certain locations and a picture window for maximizing scenery, that a normal homeowner wouldn't even think of.

My experience with RBA’s rep was good. He knew what he was talking about. We have used them before as well, and recently, we bought a door. The installation took eight hours. It was only one man, and he knew what he was doing. We just kept out of his way, and he did his thing.

I had a very good experience with Anderson and the workers at my home.

I purchased windows and a sliding door, and so far, the quality has been good. The installation went fine. It was super hot but the guy finished everything within the timeline that the initial sales guy gave me. It has not even been a week since I’ve had the windows, but the experience was good for the most part, except that there are no window coverings that fit.

We chose Renewal by Andersen after seeing a commercial on TV, and it was a very good experience, right down from Chris, our salesman, to Will, our project manager, to Harley, who did the installation. We had three windows with sashes that go up and down and one casement window installed, and they’re very good. The installation could have happened sooner, but we postponed it because my husband had his knee replaced. The project manager measured everything and came back on the day of the installation. He was very conscientious about his work.

We were very happy with the representative who came to our home. He was very knowledgeable and told us all options for the windows we needed. The installer was on time, very polite, efficient, and didn't leave even a speck of dust behind. We looked at other windows and decided that we wanted to make sure that our windows would last and have the guarantee we wanted. No more winter temperatures coming in our windows or summer extremes heating our home through the windows. While the price was a little higher than other companies, what you get for that few dollars is worth it!

We bought our house a couple of years ago, and there was a window that really needed to be replaced. We had seen an ad on TV for RBA. So, we checked with them, and we were sold on the quote. The rep we worked with was very helpful. He went into a little bit too much explanation, but we were good with that. We purchased a full window that faced the back of the house. The installers were wonderful. They were very courteous. They covered everything up to prevent dust and dirt, were very experienced, and knew what they were doing. And when they got done, everything was clean, and everything was picked up.