Regency Total Warranty Reviews

Customer service is a joke, they talk down to you. Make sure you don't file ANYTHING with them for at least 45 days. They will take your claim but not remind you that they don't cover anything for at least 45 days. Make sure you read, highlight and call them about every little discrepancy you find. Waste of money.

I did not like the way the representative responded to me. Not a very good customer service person. I felt like I was being rushed to spend my money and I had to ask for clarity of what I was being offered. You have great overall reviews, which is why I was considering this company, but after thinking about how inconsiderate the attitude Alex displayed, I have changed my mind to go with a company that was attentive, provided great customer service, and cared about me knowing details of what I was getting. If a Rep is uncaring, I am wary about how the Services could be. I felt like it was, "Here, sign up for this service, and you can figure out what it entails later. Let me just get this sale".

Andrew was knowledgeable and helpful in explaining the Policy and Service Agreements various options available. Went in details the promotions available at this time. Was patient in answering all of my questions. When he found out that I was a Senior Citizen, explained the Senior Policy and Service Agreement in terms I could understand. Andrew was helpful on obtaining approval from my credit card company to have amount approved. He was polite and listened for me. Andrew is indeed an asset to your company. He stated on the phone to confirm that I had received the email with my Policy and Service Agreement. Also provided me with his direct phone number if disconnected.

I had a great experience with Billy. He was very knowledgeable about the product, pricing, and what my service needs might be in the future. He took the time to explain everything clearly, making sure I understood my options. It’s reassuring to work with a company that values transparency and customer satisfaction. Looking forward to seeing how their service holds up over time!

Max ** was my agent. Very professional and knowledgeable. He answered all of my questions, and led me to believe I was signing up for the best deal… EVER! It was a great, non-stressful experience for me. Thank you!

I asked questions and the agent was knowledgeable and patient. I need a home warranty service. As seniors, we plan to live in our house as long as we can. It will help us not have repairs in our later years that we can't afford. We think, a home warranty plan would be helpful. Although we have not had good experiences with warranty plans, we are trying again based upon the reviews.

Having Regency Total Warranty service on hand when an urgent home maintenance issue occurs is comforting. My main refrigerator gave out, and as soon as I submitted a maintenance request and was put into contact with a professional technician in my area of town, it was less than a few hours. A qualified professional technician from Whirlpool came out and quickly assessed the issue, repaired my refrigerator, explained the issue and left us very satisfied with his work.

We are extremely pleased with Max efforts to have us understand what the company has to offer and the best rate for us. He took the time to explain all the benefits regarding the home warranty. We are seniors and having no surprises of an appliance failing or our heating of AC not working makes Regency very attractive.

When I called Regency Total Warranty to request a service call for my leaking toilet, I thought it was the seal at the bottom of the toilet. I was immediately referred to a Plumbing Company, and my scheduled appointment was for the very next day. The technician arrived and examined the problem, which turned out to be two rusted screws in the tank. He immediately obtained authorization to repair the problem, which he did efficiently and cleanly. Thank you, Regency Total Warranty.

Elliot ** was my sales rep. He explained the plan to me clearly and worked to give me the best deal possible. Although it took me a few days to decide, he was very professional and made me feel at ease. I feel good about choosing this home warranty. Great customer service Regency.

Alex was very helpful nice and easy to talk with. he explained everything in detail. I was with another company for many years, only used them 2 or 3 times. I hope that we have a good long lasting relationship.

I received a call from Customer Experience and they were able to honor me a discounted rate. Their customer experience department called me the same day I submitted the negative review. A very nice gentlemen went on to apologize for any inconvenience. They were Amazing!!!

Andrew was professional in his explanation of the product he offers. He listened to what I had experienced with another carrier. He was considerate of what I needed and was able to provide the product that best suits me. I am looking forward to having excellent service in the years to come as I signed up for the Senior 5 year coverage. I give Andrew 5 Stars⭐️⭐️⭐️⭐️⭐️!

I had an amazing experience with Regency Total Warranty! The Representative Alex, was totally awesome! He answered all my questions and concerns. He was very knowledgeable and totally awesome! He needs to be a Manager training new recruits. Please give him a promotion, because he deserves it! Thanks Alex for making my evening great!

He is very professional, friendly and knowledgeable! He answered all my questions and was not in a rush, like other agents are. I'm very pleased with the way Max handled our conversation, and I feel I made the right choice. I'd highly recommend him to my family and friends! I don't know what else to say. Max is an asset for Regency.

Max, your agent, gave a very thorough explanation of all of our options and all discounts as well as service fees and coverage to help us make an intelligent decision. The price over six years seems to be very competitive. Hopefully, your customer service and service people will be prompt and reliable.

Very informative about the service Regency offers, very polite and patient Took the time to explain everything to me and my husband. Easy to talk to and was comfortable asking any concerns we had, We have told our friends about this, seems to be the best price compared to other programs. We signed up for the 6 yrs.

Billy was knowledgeable, polite, and very helpful. I purchased the 3 yr policy and hope everything works out well. I particularly like the extra 2 months included. Given that my home is 20 yrs old, I anticipate that I may have some upcoming issues, and hope this coverage will be all I need to take care of any problems.

Regency Total Warranty claim department did their job and has really impressed me for fixing the heating system. The repairman arrived on time and worked quickly. I hope that every contractor covered by the Regency Total Warranty is equally good. I am quite happy with Regency Total Warranty.

I am disabled and lost my wife. I Live on limited income. I talked to Max which he made my experience awesome. He helped me by answering any questions I had and very polite. Thank you Max. Great call. Thanks Max. I recommend this warranty to everyone. My neighbor had been trying to get me to do it but wasn't sure I could afford. Glad I did.

I had the opportunity to speak with Andrew about becoming part of the Regency Family. Andrew increased Regency’s Star Rating by being professional, relatable, easy and fun to talk with. He answered all my questions and then some. I signed up for the 5+1 year plan because of Andrew. I will recommend to my military friends and families.

The agent I talked with to give me my quote was very helpful and knowledgeable. Helped summarize my plan and helped me select what was best for my home. He also went over what was covered and offered more ways to save with the company. He was very patient with my questions and was able to answer every question I had. He also let me know when my coverage would start and how I could use it.

I had no feeling of being pressured upon signing up with a new contract. He was able to negotiate the price to be affordable. I have received a year free of service. He is very respectful and professional and he is able to answer questions straightforward. Thank you Billy **. Highly recommend. Great job. I will tell friends to call for inquiries.

I put in a claim for my breaker box on 03/10/25. I awoke and found my electricity off. I checked my breaker box and it had tripped. I turned it back on and 15 minutes later it tripped again. I went back out and checked it again but it had tripped again. I checked it again and I heard a popping so I decided to call your company. You told me someone would contact me in 24 hours. I have not heard from anyone yet.

Max ** was the person that helped me! He was very helpful explaining everything to me!! Very personable and knowledgeable! Max, made you feel comfortable and easy to talk! He explained the benefits for the three year policy. If there is the possibility of a promotion or raise, Max deserves it!

Water kept pouring out of the overflowing toilet tanks in spite of every effort to regulate the flush valves. A very knowledgeable plumber came and shut off the toilet water supply until the flush valves were replaced. The toilet tanks are functioning properly now. Thanks to plumber who did his job professionally. Regency Total Warranty, in my opinion, provides the best coverage and service at the most reasonable price.

We filed a claim for a heating problem in the upstairs caused by a malfunctioning thermostat. After chatting with Regency Total Warranty customer service last night, I received two emails and an automated message the next day that included the repairman's information. Excellent service and value. I am overjoyed to have discovered your company.

Spoke with Billy who was courteous, professional, knowledgeable of his duties and provided answers to all of the many questions I presented to him. Being a former IT Ops Mgr with a team of 15 that worked my Helpdesk handling complex systems problems…Billy would have been a good fit to the organization. He receives 5 Stars for handling my complex questions and my idle threats sense of humor. 👍🏾⭐️⭐️⭐️⭐️⭐️

Very helpful and knowledgeable. Was not pushy and made me feel like I was making an informed choice. Easy to talk to. Moved quickly. Nice guy. Answered quickly. No wait time to talk to him. Patient while having to wait for me to get my card information. Would recommend him helping to a friend or coworker.

Update: for my review on 3/4/25 regarding company's customer webpage, so I got a call from one of their reps (didn't go well) but later spoke with Andrew and he explained, in an informative and cordial manner, what was going on with their website. It is comforting to know that I'm with a HW company that cares for their customers. Thank you Andrew.

My last name is ** (not **). Please send me a corrected copy for my files. I had difficulty understanding the agent that took my order. I am hard of hearing, and cannot understand a heavy accent. Thanks.

The technician who came to fix the door was very kind and competent and he showed up promptly. He completed the job in minutes. They employed very professional and polite contractors. Customer support at Regency Total Warranty responded promptly and expertly. We recommend the Regency Total Warranty to all homeowners since we are so happy with it.

I called to put in a claim for my dishwasher and washing machine and no one has showed up to help fix my appliances after waiting all day at home from a day off from work. No one bothered to call and when I called to get an explanation or send someone else that could help me and I leave a voice mail message after someone telling me that I would get a return call, no one calls back and when I called back to get help, I get hung in the face. So this is how I get treated after spending my money. No thank you. I am going to cancel my service because I waited patiently. ✋️

When my dishwasher stopped working, I contacted Regency Total Warranty's customer support agent, who promptly scheduled a repair appointment. The repairman arrived on time, was courteous, and quickly fixed the problem. He also gave us advice on how to keep the dishwasher running properly. I was extremely pleased with the service I received.

Alex ** was awesome, he took the time to answer my questions, informed me of all the services that are provided by Regency Total Warranty. Very detail oriented and thorough. Additionally he went through all the promotions and discounts that are being offered. Very pleased with the service I received.

My rep was informative. I got all my questions answered regarding the coverage. The plan was explained in detail on what’s covered as well as cost of service. Mostly I appreciated not being pressured to purchase the plan. I purchased the plan and within minutes I had the policy in my email. Thank you for an easy and smooth transaction.

Was referred to your company through my cousin who just signed up as well. I am now with Choice Warranty and am not 100% satisfied. I was very pleased with the reviews I read and was most certainly pleased with Andrew ** who explained everything to me in detail regarding the plans. He was very efficient, personable and polite. Thank you Andrew for all your help with helping me decide which plan to go with.

Feeling our age we thought a Home Warranty was a good idea. Andrew was very helpful and clear in his presentation and we feel good about our decision. The flexibility of how we use the warranty was also a great benefit at our age. This is one less thing to worry about as we try to simplify and downsize our life situation.

Alex did an excellent job of explaining the Regency Total Warranty and made the sale. He was very friendly, informative and professional. I was currently signed up with American Home Warranty, but was uncomfortable with their reviews. Regency’s appeared to be consistently better. I am looking forward to seeing how they perform.

I talk to Max. He went over everything with me that is covered with the plan. Explain things to me when I asked him and when I was going over the list of stuff, I said garbage door opener instead of garage door opener, and we both gotta a kick out of my mistake. He was very nice and very helpful.

Max was friendly & professional. He explained everything many many times. He not only gave me the best deal but without a doubt beat the competition. I decided to give them a try and for the way he explained everything I'll be happy and won't have to shop around anymore. Best rating and reviews as well from others.

At first I was skeptical because I have not heard of this company before and have had bad experiences with other warranty companies promising one thing and not following through. Elliot is extremely professional and knowledgeable. He went above and beyond. I would highly recommend using him and this company. He also made sure that I received additional coupons and gave me 2 free months.

I was told coverage for my sump pump would be included when I enrolled. When I received the agreement, it was not listed. I have contacted Regency to update my agreement. I otherwise would have given a 5 star review. I am hopeful this will be corrected soon. Will gladly return to this rating to change to 5 stars if this is adjusted.

I just enrolled with Regency Home Warranty, after seeing their amazing reviews and getting a great price. I am so thankful for their great customer service. I asked a lot of questions, and they were so patient and helpful! Thanks so much! I feel very confident now that I will have no huge surprises to cover in the future. That gives me a lot of peace going forward.

Signed up for Total home warranty policy. Changed from another company after researching and reading about Regency and their service. Since I just signed up I cannot comment on the actual experience. I am very pleased with my first contact with Regency and the care put in to be sure I have the right policy for my home.

Customer Affairs answered all questions and was very helpful.

Really impressed with the policy. Paid half what I was paying for with another company last year. Easy payment plan and not a bank buster. The rep was on point with all pertinent information making my decision a no brainer. Locked me in next three years at same cost. Can't be any more happier.

I am not happy with the communication of this company. It was difficult to get emails from them on conversations that we had. Communication is everything and I was not satisfied with that. We did resolve the issue somewhat. They don’t give you a breakdown of how they decide to credit your account when you request to cancel it. I did receive some of the money back with no breakdown of how they got to the actual amount of refund. Moving forward I hope this company improves on their communication with their customers.

Regency Warranty representative was very warm, friendly and accommodating. Very easy to converse with. Made the entire process of purchasing my new home warranty quick and easy. Even saved me some money. Thank you so much, especially for your professionalism. Very appreciated. My family is glad to be aboard! Again, thank you!

Thank you. The representative was knowledgeable and customer friendly. Based on information provided I would recommend to a friend. I feel comfortable that should problems occur I will be covered. I especially appreciate the fact that the monthly payment amount and the service fee is locked in, and that I do not have to sign a contract.

I had written down five companies I was going to look into for coverage. Regency was the first company on the internet list and my first call. I liked the ratings and reached Alex **, he's a wonderful Rep. and sold me a 3 1/2 policy. Mr. ** very professional and answered all my questions politely. If the company is anything like Mr. **, then I made the right decision. Lisa

Elliot who helped me was very kind, considerate and patient. I had to have him call me back a couple of times because I needed to verify with my husband and he was unavailable for a couple of hours. Elliot described everything to me in detail that I could understand. I wish I could deal with people like Elliot every day.

I am very happy with Regency Total Warranty. I have filed two claims with them, one was the garage door opener and it happened overnight. When we open it, it would go up but then it would just come down again. So, they put in the new one and it is working fine. The second requirement was made against my top-floor air conditioner. The contractor had just completed it the previous day. I'm very pleased with everything. Submitting a claim was very easy and the service people have all been very friendly and very cooperative. I have no complaints.

He was perfect! He fully explained the policy and what is covered. Got me a rate I felt comfortable paying. Allayed my fears about scams and went out of his way to make me feel at ease with the call. Mr. ** was professional, knowledgeable, very helpful, pleasant and patient during our interaction.

I spoke with Andrew on the phone when signing up and he offered lots of information for me to make an informed decision. I really appreciate that! He offered a discount if paying for the whole year and let me know the difference as I was originally going to do a monthly payment. I went with the yearly, as it was discounted quite a bit.

My garage door was not working, so I called Regency Total Warranty's customer care to schedule an appointment for Friday morning. The technician was assigned within an hour. It was simple to schedule a technician visit. The spring was replaced. The issue was resolved the next morning. Regency Total Warranty is greatly appreciated.

I would not recommend this company to ANYBODY. Signing up was easy - the agent was nice and friendly. A month later, I needed to file a claim. The agent I spoke with on the phone literally yelled at me when I asked questions about my coverage. When I asked for a supervisor, he said he is one. I asked for another one to call me back and later one did. I was able to file my claim but explained I was really skeptical at this point as I’d never received any confirmation of my policy since signing up, and due to my previous encounter with the agent. I was told in 24 hours I’d be contacted regarding my claim via email. I never was contacted. I decided to cancel because it feels very scammy. I called in to cancel and the agent asked for my policy number - I couldn’t provide it due to never having received any policy docs.

When washing machine was giving me trouble I logged a claim and received prompt service for my claim. A repairman came to inspect the damage. The technician was really educated and thorough. He needed to purchase some supplies, but I am confident he can fix it. When it was revealed that ours could not be repaired, we struck an agreement with Regency Total Warranty to purchase a replacement unit. Regency Total Warranty's prompt answer is very appreciated.

I sent an online repair request to Regency Total Warranty because I could not get hot water since my hot water heater was not functioning properly. The water heater was serviced the following morning. The repair company was professional, polite, and on time. They found the issue and resolved it right away. They even did their own cleanup. Excellent service as well.

The washer I have is no longer functional. Within an hour, someone from Regency Total Warranty was working on my issue. I had a real customer care representative. He was amiable. I am using Regency Total Warranty for the second time. The technician answered right away. He described the issues and potential solutions. He sent the information back to Regency Total Warranty right away. Everything proceeded smoothly, and the technician was accommodating.

I noticed some leaks in the crawl space under my cottage and immediately called about having a plumber come out to fix them. I naturally thought that it would be days before anyone could be sent, but the customer assistance Max said they could have someone out there that afternoon. Since the leaks were in the drainpipes, it was fine. The plumber arrived right on time and fixed the problem within an hour. He was fast and courteous, as was Max from Regency Total Warranty.

We bought a repossessed home and signed up for Regency Total Warranty at the closing. It is a large residence, and while there were no indicators of abuse, we later identified numerous concerns owing to mismanagement. Since moving here, we have had to fix one of the garage door openers, one of the furnaces, the dishwasher, the microwave, the pool pump, the whirlpool tub, and the central vacuum. Many of these repairs were for pricey top-brand appliances that would have cost a lot of money to repair. Regency Total Warranty was well worth the cost.

I complained about the washer's failure to finish cycles. Two technicians arrived after a few days and initially determined that the timer might be malfunctioning. However, before placing the order, they attempted a few short fixes. They cleared the partially blocked cold water intake screen and asked me to try using the machine. Thanks to Regency Total Warranty, the machine is now operating well.

I called over the weekend, and Regency Total Warranty contacted me immediately. Within four hours, a firm called and scheduled a repair for Monday. They came today, Monday, and fixed my dryer. They were fantastic, and I consider myself fortunate to have Regency Total Warranty. I am informing all of my friends. Thank you very much. It is encouraging that some businesses keep their promises during times of adversity.

Max made my claim with Regency Total Warranty, which made me glad I got this service. He was able to come out at a time that worked for both of us. He was friendly and knowledgeable about the appliances, and he got straight to work, completing the washing machine repair in a timely manner. I wish I could get him each time.

I had a problem with leaking garbage disposal, and Regency Total Warranty was quick to respond and the technician was polite and effective. After more than 20 years of being with American Home Shield, I was dissatisfied with their service, and when it came time for my renewal, AHS wanted to double my premiums and deductible. I decided it was time to try a different company, so I looked up all of the positive reviews for Regency Total Warranty and was glad to switch.

I have heard a lot of negative things regarding house warranty companies. I have had the opposite experience. I had a problem with my washing machine, so they sent a specialist to look into it. About an hour after the technician left. I received a call from Regency Total Warranty claiming that they would send me a payment to replace it. Thank you.

I am quite happy with the total service. I communicated with the Regency Total Warranty claim department. Everything was too smooth and quick. All questions received prompt responses. There were rapid updates and reminders of the technical person's visit. There was a phone call before the service person arrived at the home. The service personnel was knowledgeable. The claim department personnel was very educated and understanding. I appreciate the whole service. I am pleased to have chosen Regency Total Warranty.

The water clogging in my master bathroom was severe so much so that it had forced a leak. The agent was prompt and helpful by assigning the personnel in an hour. The personnel was there at my residence and he not only got the problem fixed but also provided me suggestions on what else I should take care of in the future. The service has been impeccable both from the plumber as well as from Regency Total Warranty customer service.

They respond immediately when I call them to have my refrigerator serviced. A service technician quickly gives me a call to schedule a meeting. They have some of the lowest service fees I have seen in the business. Although I had AHS for a number of years, Regency Total Warranty is considerably better in every way, including membership fees, quick service, and cost of servicing. I have no doubt that the Regency Total Warranty will meet your needs.

Regency Total Warranty's services left me very satisfied. About an hour after filing the claim, I received a call from the plumber and was able to make an appointment for the following day. He replaced the disposal and assessed the situation for about an hour after arriving. I am really delighted with Regency Total Warranty.

I am so glad that I chose Regency Total Warranty to protect my home. The door of my oven would not open after it had been cleaned. Nearly immediately after I contacted Regency Total Warranty, they recommended appliance repair. Despite the technician's best efforts, the stove was unfixable. The stove was beyond repair, so he called Regency Total Regency right away to let them know. When it came to helping me replace my equipment, he was punctual, competent, and Regency Total Warranty was excellent.

Two years ago, I purchased a warranty, and I have since submitted multiple plumbing service claims. Clear protocols, prompt responses and allocated staff, and outstanding customer service follow-up were all regularly offered by Regency Total Warranty. I feel so much more at ease knowing that I have this warranty. They are an excellent service provider that we can trust.

My garbage disposal needed to be fixed. The service company at Regency Total Warranty promptly contacted me, and we were able to schedule the repair for 7 AM, which worked for my work schedule. The timely repairman replaced the garbage disposal. He explained what he was doing to me and told me about the new device's warranty and maintenance needs. I am quite pleased with how well everything went.

The sinks in my bathroom were clogged. I phoned Regency Total Warranty, and they sent someone out the same day. He arrived within the allotted window, and the plumber fixed it. The man who showed up, Luis, was very friendly and answered my questions. I showed him something I am thinking of doing to my second bathroom in the future, and he answered my questions.

Our plumbing was backing up, so we called Regency Total Warranty. They provided a technician who was able to come out quickly and fix it. The plumber was really friendly and showed up on time. The service was first-rate. After being dealt with immediately, our issue was fixed in a few minutes. I would recommend Regency Total Warranty to anyone who recently bought a house, as we did.

My washing machine had a leak. I called my home warranty company. The place was uncovered when they emerged. Rather, they gave me a check to assist cover the cost of a replacement. Very grateful. I can now get a new washer with that money. will be able to utilize them forever. I wanted to thank Regency Total Warranty in particular.

I submitted a warranty claim for our washing machine's internal leak using the Regency Total Warranty website. Within a few hours, I received a phone call and an email containing the name of the repair company scheduled to visit. I dealt with the repair company personally, and they quickly addressed the issue.

My bath tub was leaking, so I called Regency Total Warranty. They promised to cover it under warranty and dispatched a plumber in a matter of hours. My claim for a broken pipe was approved, and the technician offered free repairs. I was so excited. I received very timely assistance from Regency Total Warranty.

I was having trouble with a clogged shower drain. The plumber knew his job and arrived on time. He successfully identified the issue and completed the repairs to my satisfaction. According to the drains that were involved in the water stoppage at the time, he described how the pipes flow beneath the home and where the clog would be. I have absolutely no issues. Everything was handled swiftly and effectively by Regency Total Warranty. The technician was on time, focused on providing excellent customer service, and showed up as promised.

Even with a modest load, our washer was unable to balance the distribution of clothes, thus it would not start and go through the cycles. Regency Total Warranty is what we termed. They sent a repair professional the same day, and when he arrived the following day, he determined that the issue was a faulty transmission. After receiving a prompt approval from Regency Total Warranty, they placed the order. Ramson then called to let us know that the part had arrived and they were prepared to replace the transmission. The washer was fixed the very following day. We were quite happy with how quickly Regency Total Warranty responded and completed the task. We previously had a warranty with the top insurance in the country. Regency Total Warranty, I must admit, is a fierce competitor that offers superior service at a significantly reduced price.

On a Friday morning, I called Regency Total Warranty because my refrigerator was broken. Less than an hour later, a technician called and arrived at my house. He inspected the device, changed a component, and it has since operated without issue. Extremely happy with the technician's professionalism and the speed of the job.

I am really impressed with the Regency Total Warranty service. I always receive a prompt answer when I submit a service request. I am happy with how the technicians are doing their jobs so far. They have done it quickly and have been quite helpful in describing the issue and how they plan to resolve it. Thank you Regency Total Warranty.

My water heater was broken. The very next day, the technician arrived. The following day, a new thermal coupler was ordered after he discovered that the old one was defective. Provided excellent customer service and quickly resolved the issue. Excellent and prompt service. fair price as well. Excellent experience with Regency Total Warranty. I also suggested it to my other friends. Excellent round-the-clock service.

They assigned a very professional plumbing firm that promptly resolved the issue. They reached the tune that they had promised. They demonstrated a high level of professionalism. The deductible is fair, and the customer service is outstanding. To everybody I encounter, I would suggest Regency Total Warranty. Regency Total Warranty, thank you for your hard work.

Regency Total Warranty was contacted for a plumbing issue. This was my first encounter with this home warranty company and my first claim. It was quite easy to submit the claim. They provided excellent and timely service. Additionally, a necessary follow-up was taken care of right away. My expectations were exceeded by Regency Total Warranty.

I have over two years of experience with Regency Total Warranty. I always receive excellent service whenever I need it. My plumbing needed repair the most recently. My plumbing problem was fixed with excellent service and promptness. All of our concerns are handled by the Regency Total Warranty person, who also responded promptly and qualified both repairs to be completed right away.

For a while now, our garage door had been acting strangely. You had to click the band monitor at least three times before the door would stay closed since it would not close properly. At last, it stopped working and froze on us. Regency Total Warranty needs to take care of it. Getting a claim number and scheduling an appointment with a nearby overhead door company was simple. They lubricated all moving parts, reset the electric motor, and restored one of our controllers. Although there might be issues down the road, the door is currently operating flawlessly.

The plumbing flush was not working, so I contacted Regency Total Warranty, who promptly dispatched a plumber, who went to get the missing piece and quickly fixed the problem. The plumber also checked the working condition of the other two bathrooms upstairs in the bedrooms, suggesting and explaining the problem before proceeding. I would recommend using Regency Total Warranty.

We requested the services of an electrician. Regency Total Warranty's customer support was quick and accurate, with no significant waits or hold times. I like receiving emails immediately with my repair request and confirmation that the task has been assigned. The electrician was very competent and punctual. The electrician that responded to the service call was great and successfully resolved the electrical issue. Thank you for the rapid service. Please keep up the fantastic work of putting the client first.

My claim was immediately handled by Regency Total Warranty, and I was able to schedule service in less than a day. They sent out a second service to fix the device as the problem continued. The appliance was replaced by Regency Total Warranty since the issue could not be resolved. Everything was good. Everything went without a hitch. They worked fast and with professionalism.

I made an excellent decision by purchasing a Home Warranty with Regency Total Warranty. The service I received for my plumbing problem was the greatest I would have in years. The plumber was courteous, knowledgeable, and thoroughly clean. The job was done well, and he answered all queries. He also cleaned everything up perfectly. I highly suggest Regency Total Warranty to friends.

For nearly a year, I have been covered by a Regency Total Warranty warranty. They answered my questions promptly, and I now know the name of a company that might fix the issue in ten to fifteen minutes. They have consistently collaborated with reputable businesses, and I am quite happy with the services. The Regency Total Warranty comes highly recommended.

We encountered two different problems, one with our refrigerator and the other with our washing machine. Regency Total Warranty sent a technician who was very professional and thorough. He repaired both units promptly. We were really satisfied with Regency Total Warranty and have informed our friends about our experience and totally recommend Regency Total Warranty.

The operator who processed my claim was friendly. I am sorry I can not remember his name, but he was fantastic. Within a few hours, I was contacted by the contractor who had accepted the assignment to come to my house. The weather caused delays because we received more rain than usual, but the technician, Robert, was nothing short of professional, experienced, and eager to answer questions. This was my first experience with Regency Total Warranty and one of its authorized contractors.

I had a plumbing problem, so I contacted Regency Total Warranty, and they scheduled an appointment. When I called the contact number, the plumber answered immediately away and said he would be there at 9:30 the next day. He arrived just after 9:30 a.m. and got right to work. He had the necessary part in his truck and fixed the toilet in a timely manner. Regency Total Warranty responded to my service request quickly.

A few months ago, I moved from another well-known supplier to Regency Total Warranty for our home warranty. This is the second claim we have received. This one was perfect. I received a response from the contractor within an hour; they left the next day, and we paid nothing (except our service fee) for this visit. I understand how their service works, and it was perfect. If you already have a provider or are looking for a home warranty company, consider Regency Total Warranty.

The washing machine's water valve was replaced. From the first phone calls to the actual repair, Regency Total Warranty delivered excellent customer care and assigned a plumber. As asked, the technician called the landlord and gave them the information they needed to do the task properly. He also confirmed that the Hot Water Valve was broken, therefore he checked the unreported problem and provided excellent service. As requested, the work was done in a very good manner. Thank you for the excellent service, Regency Total Warranty!

I called the service agent for refrigerator repair, and he was really kind and accommodating. Regency Total Warranty filed a claim, and an hour later, I received a call from the business to whom my claim was assigned asking to make an appointment. Thankfully, he had the required part on hand and replaced it in a matter of hours. Outstanding service

In the past two weeks, I have experienced air and plumbing issues, and Regency Total Warranty has been invaluable. I switched from another business to Regency Total Warranty because of their excellent service and cheaper prices. When you are a single homeowner on a tight budget, this is useful. I would recommend Regency Total Warranty to my family.

Extremely happy with the Regency Total Warranty services. Repairing the dryer was completed promptly. No trouble. Submitted the claim just now. Referred to the repair service provider. I made my premium payment, and the service provider handled everything. Anyone with a house should use Regency Total Warranty, in my opinion.

Our dryer repair experience with Regency Total Warranty was excellent. We were able to get on the calendar of a repair specialist who was promptly dispatched. Regency Total Warranty received the dryer diagnosis and got in touch with me almost away to talk about a buyout because the dryer was beyond repair. We appreciate how quickly this was resolved, and the sum was reasonable.

My experience replacing my pool pump was excellent. Regency Total Warranty would pay up to a certain amount if you called them. We wanted it changed as quickly as possible. Yes, they said, and the next day we did. I sent the receipt to them via email, and that was it. I will receive the check in 30 days. It could not get much simpler. Thank you.

My garbage disposal was not working and smelled like smoke. I called Regency Total Warranty to register a claim, and within 24 hours, I had an appointment with a technician to perform a service call. To get the device to start working again, the technician simply hit the reset button. Regency Total Warranty processed my claim fast and followed up to ensure I was satisfied with the answer. Regency Total Warranty performed wonderfully in my first contact with them.

The dryer did not run. Regency Total Warranty customer care called a few hours after I reported the problem to a service provider. I called the service provider, and he arrived the next day. I identified the problem. I ordered the part and fitted it two days later. I was quite satisfied. He came when he said he would. Based on my own experience, I would suggest Regency Total Warranty to everyone.

My dishwasher has a problem. My service request was quickly addressed by Regency Total Warranty. I received a call to schedule an appointment with a service provider. When the technician arrived at my residence, he was kind and informed. He identified the issue and resolved it in a flash. From start to finish, the entire procedure was straightforward and easy. I appreciate the prompt response, even if I did not anticipate it. I have already told a friend about Regency Total Warranty.

Customer service at Regency Total Warranty is quite helpful when it comes to scheduling an appointment with the contractor and answering inquiries. The contractor was competent and professional when it came to replacing the thermostat. Within a day, the customer support agent called me again to confirm that the contractor had gotten in touch with me to schedule an appointment. The staff was really competent and kind.

Excellent service was offered by Regency Total Warranty. Two minutes after I called on Friday, I got a call with the plumber's number and an appointment request. The business contacted three hours later to schedule my appointment, and he arrived on Saturday at the time he had promised. He was professional and kind. Fantastic experience. I have never been disappointed by you folks. I am not having any problems. I appreciate a job well done.

The day after I filed the claim by phone, a certified, well-trained, and respected service specialist in our community came to our home to assess the problem with our washing machine. He completed a report detailing the approximate cost of the repair, which was greater than the unit's value, and the next day I received a call from Regency Total Warranty resolving the entire situation. Regency Total Warranty proved to be the best warranty business I have ever worked with. I suggested the company to relatives, friends, and anybody else I thought could benefit from its services. That included just about everyone.

We have been quite delighted with Regency Total Warranty. We were with another company, but Regency Total Warranty provided a reduced monthly price and deductible. We have used the home warranty multiple times (for air conditioning, water heater, microwave, and dryer). All issues were resolved in a timely manner. I truly admire Regency Total Warranty coverage.

When the repair technicians arrived, they told me the part I needed was no longer available and to contact Regency Total for advice on what to do next. My wife contacted Regency Total Warranty, who informed her that the breakage was caused by rough usage and was not repairable. I contacted and spoke with Alex, who asked that I give him until the next day to check on it. The next day, he called and left a message informing me that he had found the item and had it sent to our repair firm. I called back and told him that I believed he went above and above in delivering excellent service for Regency Total Warranty.

This was our first servicing call under warranty. We were incredibly satisfied. The technician arrived on time, was professionally dressed, drove a company vehicle, conducted himself professionally, and, of course, addressed the plumbing issue. I really recommend Regency Total Warranty. They kept their promises, unlike the last warranty firm we utilized.

I have two homes insured under Regency Total Warranty, and I have not experienced any problems with them in the past ten months. Their contract is easy to read and comprehend, so you understand what is and is not included when you file a claim. Additionally, I have had excellent experiences with every technician that has addressed a claim. Regency Total Warranty is something I would suggest.

The Regency Total Warranty is excellent. The salesperson I spoke with over the phone was really kind and provided me with the assistance I required. I can not wait to work for this company and continue to enjoy my house for many years to come. I sincerely appreciate all of your assistance thus far. We are quite looking forward to the experience.

I decided to purchase a house warranty since things break easily and the prices are too ridiculous. Because of the affordable pricing, I went with Regency Total Warranty. They also have a reasonable deductible and monthly cost. I normally use the internet to make claims when I have to. Within a few minutes, I receive an email with the name and phone number of the company I need to call in order to resolve the issue. I schedule a meeting with the business over the phone. The quality of everything I ordered pleased me. I like that customer care agents are kind, amiable, and well-versed in the goods and services when I contact and speak with them. It saves money and is easy to use.

My washer was causing what I believed to be a plumbing leak. After dispatching an appliance repairman to investigate, it was discovered that the issue was not a washer leak but rather a drain issue. After that, a plumber was sent, and he fixed the issue right away. The services provided by Regency Total Warranty have me delighted. Compared to my prior house warranty, this is significantly superior.

During the conversation, the customer service maintained a consistent level of communication, informing us of developments and future plans. Their incredible talent and commitment to providing outstanding support were evident throughout the entire relationship. This customer support call, in general, demonstrated the best possible standard of customer care: a steady blend of empathy, competence, and efficiency that left a lasting impression. Our confidence in Regency Total Warranty was reinforced, and their commitment to customer service is impressive.

A broken disposal system caused water to spill into the lower cabinetry. In response, Regency Total Warranty dispatched a service technician to our home early the following morning. The visiting technician swiftly installed the new disposal unit that Regency Total Warranty had authorized. Our specialist went above and above by recommending a very affordable, high-quality handyman to complete the work the following morning, even though the damaged cabinetry was not covered under our warranty. Overall, Regency Total Warranty provided excellent service, and getting the new disposal for the low cost of a repair visit was a great deal.

I saved a lot of money because to your service. Filing a claim was rather simple. The selected provider answered promptly. All of my needs were met. Choosing Regency Total Warranty was a wise decision. The plumber began testing the equipment right away. He showed me what needed to be done, how much it would cost, and how he intended to fix the problem. He was able to search for warranty numbers and contact the original part's manufacturer. When I told him I needed him to do the work at a specific time of day, he was quite cooperative in setting up an appointment. I would recommend his company to others.

I contacted Regency Total Warranty because my microwave's internal glass turntable was not turning. The person who answered my call was really professional and friendly. In 24 hours, I received a call from the corporate representative who had been assigned to accept my call. We booked the appointment, and he was once again a pleasure to work with. He called on the day of the appointment to explain he had been delayed on another project and was running late, which I greatly appreciated. He arrived, performed the repair, carried himself professionally, and completed the task. I had a very pleasant experience.

Regency Total Warranty has been my preferred service provider, and their staff has always been kind and competent whenever I have needed a service call. Because of my past experience, I am sure that my claim will be handled efficiently and quickly. The Regency Total Warranty is reasonable and will help me navigate the process without any issues. They are trustworthy. I always feel good about suggesting them to friends and family because of their affordable prices.

I submitted a claim for our Maytag washer to Regency Total Warranty. The services company was given the claim. We were informed by their service person that he will be at our house between 11 a.m. and 1 p.m. His arrival time was 11:30 a.m. He quickly identified the issue and had the supplies and equipment needed to fix our washer. He was very professional. With Regency Total Warranty, we are really happy.

I recently started a new service with Regency Total Warranty for all of my properties, and I am glad to see that they also offer roof coverage. The customer service has been excellent. The signup process is simple, requiring only a phone call. The pricing is really competitive, and the coverage is broad, with a low service charge. I switched all of my properties to Regency Total Warranty from other home warranty companies. I wholeheartedly recommend Regency Total Warranty.

Regency Total Warranty's customer service encourages teamwork and collaboration to drive organizational improvement. Regency Total Warranty coverage saves time and allows for effective negotiation of solutions. In my opinion, the value is well worth it because, even if you just have the product or work with the company for a short time, you may wind up receiving all of the benefits. This benefits the company since it attracts customers and keeps them coming back to see what they need and desire.

Regency Total Warranty offers comprehensive coverage for home appliances and systems, as well as a large network of skilled technicians and 24/7 customer service. Benefits of having a home warranty program include cost savings on repairs, peace of mind, and prompt assistance in case of problems. Overall, I strongly recommend signing up with Regency Total Warranty.

Regency Total Warranty responded quickly to my claim, and I had service scheduled within a day. The appliance problem remained so they dispatched service again to address it. The issue could not be resolved, so Regency Total Warranty replaced the appliance. Everything was fine. People were friendly and worked quickly. Excellent job.

One evening, I was unable to open my garage door. I phoned Regency Total Warranty, and they logged the claim and next day they sent a garage door repairman who came out the next day to fix my garage door, which needed to be replaced entirely. I was quite impressed with Regency Total Warranty response time and the work done.

My washer arm broke off in the middle of the load and melted on the heating element. I called Regency Total Warranty and spoke with a very pleasant man named Max. He said someone would contact me within four hours to schedule an appointment. Within an hour and a half, I had a call from a local repair company. My appointment was scheduled for the next morning. Alex, the repairman, called me a half hour before he arrived, and we were back in business. Thank you.

It was my first time needing a repair, and it went really well. The Regency Total Warranty agent was well-trained and quickly gathered all of my information and assigned me a claim number. The plumbing company reacted quickly, and the technician arrived earlier than planned to execute the necessary repairs without incident. My initial call to Regency Total Warranty lasted less than three hours, and the issue was fixed within that time. Regency Total Warranty appears to select high-quality providers to assist their customers.

As time went on, our air conditioner's efficiency declined and it was unable to keep the temperature at the appropriate level. I submitted an online claim with Regency Total Warranty, and I was almost immediately scheduled for service the next day at our convenience. The service technician arrived on time and quickly addressed our issue. Excellent service, no hassle, and very simple. Great job, Regency Total Warranty!

I am really impressed with Regency Total Warranty's service. The person they provided was prompt and professional. I called in on Friday night and had the repair completed to my satisfaction by Saturday afternoon. He wasted no time finding and resolving the issue correctly the first time! Thank you, Regency Total Warranty, for finding the right person for the job so quickly. Most likely, I will keep Regency Total Warranty for the rest of my life.

When our old dryer broke, our new one refused to heat up. We phoned Regency Total Warranty, and an electrician arrived at our property yesterday, less than two days after we called. A breaker was faulty, and this firm approved the repair less than half an hour after the repairman informed them of the issue. Two hours later, we were drying our clothing. Many thanks to Regency Total Warranty.

I contacted Regency Total Warranty and inquired for plumbing services; the operator was very courteous, giving me order numbers and the phone number of the linked plumbing firm. I called and requested a plumber to come fix my toilet and clean two sinks. The plumber arrived on schedule, completed his work quickly, and cleaned up well. I was quite pleased with the work done.

Regency Total Warranty provided me with excellent service. The gentleman was punctual and courteous. He also explained what he was doing and what happened with my garbage disposal. He also gave me information about the new disposal and how to properly manage it. All while making me feel at ease with a stranger in my home. Thank you.

I used Regency Total Warranty for the first time, and the customer care agent was excellent and really supportive. They submitted a work order, and the repairman came out the next day. The gentleman was professional, completed his tasks quickly, and was a pleasure to work with. He sorted out the issue. He went straight to work and described everything he was doing, as well as some advice to assist prevent it from happening again, and I contacted to get an explanation of how the service works.

While filing a claim on my refrigerator. After a failed attempt with the first serviceman, the claims department swiftly contacted and emailed me to schedule another appointment with a different contractor. The second service cost was also waived, which made me extremely happy. My refrigerator has been diagnosed, and the contractor has ordered the necessary part. He will return to install it as soon as it arrives. I was quite satisfied with Regency Total Warranty.

My drainage system was not working properly. I contacted Regency Total Warranty, and they booked an appointment with the plumbing contractor. They dispatched a plumber, who arrived on time and not only fixed the drainage problem for the time being, but also explained how to avoid having the same problem arise again. Instead of simply leaving without inspecting his work, he double-checked it to ensure that the drain was working properly. He was also quite clean, and he left the place that way.

We experienced a problem with the trash disposal and reported it to Regency Total Warranty. They scheduled our complaint and a technician came in and replaced the garbage disposal. He completed his work fast and professionally. We are really pleased with the job that was completed. After phoning Regency Total Warranty, we received a prompt response and the problem was resolved. We are really pleased with our choice to get Regency Total Warranty.

I have had Regency Total Warranty on two properties, and both have had unanticipated complications. Regency Total Warranty has done an excellent job of taking claims seriously and authorizing repairs promptly. I signed up for six years on our current property; the other was sold and transferred. It provides us peace of mind knowing that we have Regency Total Warranty, which has proven to be a fantastic purchase thus far. Friendly customer service can help make up for long wait times. I hope my home does not have any problems in the future, but having a warranty provider that backs up claims makes me feel a lot better. Hopefully, this level of service will continue moving ahead. The one thing I did not enjoy was that my icemaker broke and they refused to cover it. It is a feature of my refrigerator that I truly need, so that was frustrating. Otherwise, I have had no regrets about my purchase.

After a recent cleaning cycle, the door of our Kenmore wall oven stayed jammed shut! We tried every brilliant advice on the internet and had no luck. Next, we contacted Regency Total Warranty, who assigned a technician to immediately assess the problem and get the components needed to get our oven back up and running - just in time for our Christmas guests. We appreciate your competent and prompt service!

John was highly professional and considerate of my property and the time frame required to resolve my heating issue. He discovered the problem and ordered the parts. A minor hiccup occurred when the incorrect part was received, but it was promptly resolved, and the problem was corrected a few days later. I was quite impressed with my overall experience. Great job, John. Thank you! Regency Total Warranty!

I called customer support to report a broken garbage disposal, and they quickly assigned us a vendor. We had to contact the seller directly, but they responded within a day. Very knowledgeable, and the garbage disposal was replaced on-site and fully covered under warranty. This was our first experience with Regency Total Warranty since becoming clients, and we were quite satisfied!

We have had multiple issues with our washer, but Regency Total Warranty has always helped, and the support has been excellent and prompt. There has never been any reluctance when a service call is requested. They always collect information and submit the request. The coverage options have definitely helped us, as new homeowners, to be able to remedy anything that go wrong and do so swiftly.

Regency Total Warranty provided a pleasant experience. I filed a claim in the evening and was swiftly contacted the next morning with the name of the plumber. The plumbing firm phoned me before I had the opportunity to call them. They were extremely kind and helpful. The servicemen who arrived to the property were highly competent and efficient in their repairs. They were also incredibly understanding, recognizing that our predicament required prompt service.

The electrical outlets kept tripping. When I submitted my claim on the website, I received an immediate phone call from Regency Total Warranty customer support, who gave me the name and phone number of the electrical contractor company. I called the company and scheduled an appointment the next day. The electrician replaced the faulty outlets in a timely manner. I was quite delighted with the service.

I had an issue with my garbage disposal. I called Regency Total Warranty and they set an appointment with the repair company. The two repairmen who were dispatched to fix what we initially believed to be a garbage disposal issue, which turned out to be electrical, were competent and courteous. The electrician located and repaired the faulty GFI quickly and effectively. I would suggest Regency Total Warranty to everyone.

My built-in oven died. Regency Total Warranty swiftly purchased it for a very reasonable fee. This allowed me to purchase a new oven on a limited budget. I am really impressed with how Regency Total Warranty handled the situation to my satisfaction. I would suggest Regency Total Warranty to my friends and family to get enrolled to get the best home warranty services.

I went online and requested that my garage door be repaired. Within an hour, I received a call from the service provider, who scheduled an appointment for the next day. He called when he was 45 minutes away, arrived on time, and repaired the door quickly and politely. I would definitely recommend Regency Total Warranty.

They came out and solved the situation. I had to come out again, but the floor drain in the laundry room was working properly. I was only charged for the initial service call. The drain was cleansed, and the washing machine was ready to run. They arrived promptly. Good service and pleasant individuals to work with. I would recommend Regency Total Warranty to everyone. Overall, it was a terrific experience.

As a new Regency Total Warranty client with my first repair claim, I was a little concerned about the service I would receive, but I must say that from the first call to the final repair, every call exceeded my expectations. The repair went perfectly, and the service was outstanding. Thank you Regency Total Warranty for your continuous service.

The technician asked me questions about the dishwasher. I told him the dishwasher was not washing properly. It was a little sluggish, too. My daughter was using it so this is second knowledge. She went ahead and hand wash. Mark was incredibly patient with me. It took me a little while to get it fixed because of an emergency in Houston thus I was gone for over a month. Two of my close friends recommended Regency Total Warranty, and we were pleased with the results. Everything was completed appropriately and on schedule, as explained to me.

The motor in a ceiling fan had stopped working and needed to be replaced. The young man who did the work was polite, friendly, and efficient; he knew what he was doing and cleaned up afterwards. This impressed me more than anything else. The firm we were advised to was timely, and the service technician was kind and informed. We were delighted with how Regency Total Warranty handled our claim at all levels.

It was a delight to use Regency Total Warranty. I filed a claim in the evening and was swiftly contacted the next morning with the name of the plumber. The plumbing firm phoned me before I had the opportunity to call them. They were extremely kind and helpful. They were also incredibly understanding, recognizing that our situation required prompt service. The servicemen who arrived at the property seemed highly competent and efficient in their repairs.

We submitted an online claim and had someone come out and address our problem the same day. My wife and I were quite pleased with the assistance provided by Regency Total Warranty. I highly suggest Regency Total Warranty to anyone who inquires about a Home Warranty. Regency Total Warranty really provided when we needed it. Thank you.

I contacted Regency Total Warranty during the summer when I was experiencing troubles with my air conditioner. The allocated technician arrived and corrected it, but had to be called back multiple times before it was properly fixed since something else went wrong while they were fixing one thing. However, it was fixed, and I would recommend Regency Total Warranty to anyone.

The dryer would not go through the cycle. The service was excellent. Regency Total Warranty scheduled service fast, and the technician contacted soon away to schedule an appointment. Arrived on time, did a fantastic work, and was both professional and friendly. I would suggest this service to everyone. Regency Total Warranty is a wonderful company.

I called Regency Total Warranty, and they immediately scheduled a service technician. The construction firm phoned me the next day and scheduled an appointment. They contacted 30 minutes before their arrival to ensure I was home. When they arrived, they did an outstanding job and completed the repairs in less than 30 minutes. I found out that their company is only 15 minutes from where I reside. I was delighted with the customer assistance when I used Regency Total Warranty for the first time. Thank you.

My double ovens did not turn on, so I phoned Regency Total Warranty, who sent an electrician and returned my call the same day. He came out on Sunday to mend. The electrician stated that my control panel was defective. After leaving, he called to say the stove had been discontinued and that I would receive a call from Regency Total Warranty, which I did. They indicated that because it was discontinued, they would compensate me for the part and labor to replace the oven. When I called Whirlpool, they still had the item in stock, so Regency Total Warranty agreed to purchase it and have it shipped to the electrician so that he could repair my oven. I was really delighted that Regency Total Warranty provided excellent links to acquire the replacement and ensure my ovens were operational in time for Christmas. I really recommend Regency Total Warranty.

I logged my claim on call and it was timely to have a heating technician on the job. The processing of the repair authorization caused the delay. Following discussions with the various departments at Regency Total Warranty, the issues were fixed, repairs were completed, and the equipment is currently operational. Many thanks to everyone.

I am quite impressed with Regency Total Warranty's customer service and their contracted personnel. Others have told me about their negative experiences with house warranty companies. We have a Regency Total Warranty on both of our properties and have been really satisfied with every contact we have made. A house warranty provides peace of mind, but combining it with excellent customer service is invaluable.

A pleasure to work with Regency Total Warranty,. Every time dispatches someone to handle one of our many claims, they are incredibly helpful. Out of all the warranty companies we have used, Regency Total Warranty has proven to be the most effective and supportive. I would strongly suggest it to my friends and relatives. Next year, our contract will be renewed.

I called Regency Total Warranty in the morning, and in less than an hour, they assigned me a technician. Within three hours, the expert arrived at the residence and fixed the problem. Same-day service -- they resolved my issue the same day. I was with another home warranty company for 15 years, and they are much more expensive, and they keep increasing my yearly charge, and you pay more for both the service fee and the annual fee. I am really pleased that I switched to Regency Total Warranty.

I had filed my first claim for a leaking water system. Regency Total Warranty took my claim seriously and restored it. All representatives are highly professional. I am pleased with it. My experience was positive, and I felt that this company was trustworthy. I was really pleased with Regency Total Warranty. I would recommend Regency Total Warranty to anyone in need of a home warranty service.

One of the most reliable is Regency Total Warranty. I had an issue with my microwave. Regency Total Warranty had a company come out to try to remedy the problem, but due to the nature of the problem, they decided it was best to replace the microwave. The agent indicated that a payment would be sent to replace my broken microwave. I am really pleased with the service I received and relieved that this problem should not occur again.

We choose to use Regency Total Warranty for our home mortgage. We had an issue with the air conditioner, so they sent someone out. He fixed it, and we had some more, maybe two or three times on the air conditioner. There were a few issues, but they were all fixed. We had someone come out for the washer, and it was repaired. We have had excellent results with them throughout the entire process. I would recommend Regency Total Warranty.

I contacted Regency Total Warranty to request servicing for my gas range. The procedure was explained to me, and the next morning I was called back by a service technician who arrived the same day. Because of its age and the scarcity of replacement components, the stove was declared unrepairable, and I was granted a cash buyout to acquire a new range. Of course, no insurance settlement is ever as large as we would like, but given the age of the stove, it was reasonable. I will continue to suggest Regency Total Warranty to my family and friends.

Even though we have had a home warranty for a long time, the charges from the other companies were ridiculous. I could not afford them at all. I was looking for something inexpensive. I learned about Regency Total Warranty by talking to my coworkers and neighbors, asking around, and looking online. I have been using them since the summer, and they have worked nicely. I have previously filed a claim, and it was excellent. There were no problems.

I have heard about Regency Total Warranty. I decided to cooperate with them after examining their information and finding them to be really trustworthy. So far, my experience with their services has been wonderful. Everything happened on time and according to plan. Regency Total Warranty keep their commitment to supporting their products and are a delight to work with.

Throughout the conversation, customer support maintained a continuous level of communication, keeping us informed of changes and future plans. Their remarkable expertise and dedication to delivering excellent service were visible throughout the relationship. This customer support call, in general, exemplified the highest level of customer service: a consistent blend of empathy, expertise, and efficiency that left a lasting impression. Our trust in Regency Total Warranty was strengthened, and their dedication to customer care is admirable.

After submitting our claim to Regency Total Warranty on Friday, we got a call from Regency on Saturday inquiring as to whether we had heard back from the vendor. Since we hadn't, they followed up and assigned a different vendor, who called us, mended the toilet, and arrived as quickly as possible. In fact, the provider arrived earlier than anticipated and was really professional. Compared to other home warranty companies we have used, this one was a lot simpler.

I would strongly suggest Regency Total Warranty! Our service has been quick and effective both times we have used it, and the workers showed up when they said they would. They handled our issue quickly and with great professionalism. We want to remain with Regency Total Warranty for a very long time, even though we have used other home warranty providers!

It was simple and quick to request a service. A person from Regency Total Warranty answered quickly and provided me with precise details on what to anticipate. An hour or so after I called, the service technician called to set up an appointment for the following day's work. The technician was very professional, arrived at my house on time, and fixed my issue expertly, replacing my unit in 30 minutes. I am really pleased with the service. Because I trust that Regency Total Warranty has done a wonderful job in their selection process, I am thrilled that I no longer need to do a lot of research to find the correct providers to work on my home repairs. I appreciate the wonderful experience!

I had very serious plumbing troubles. Regency Total Warranty sent me a plumber. They came out and realized that it was not a plumbing problem, but rather a septic issue, therefore they recommended someone who came out and did an excellent job. They were courteous and respectful people to do business with. Thanks, Regency Total Warranty.

Regency Total Warranty provided a prompt service in connection with a refrigerator that stopped running. The customer service person understood the urgency of the situation. The assigned refrigerator service person made efforts to try to get the refrigerator repaired. When that was not possible, assistance was provided in the purchase of a new refrigerator.

So far, I have had excellent service from Regency Total Warranty. I have had one claim. My toilet handle broke and not able to flush. Within 1 hour had a plumber's number to call -- He was here at the house within a few hours. The service was fast and ended up being resolved very quickly and efficiently. I really appreciated the no hassle approach. Thank you Regency Total Warranty. Perfect service!

I phoned Regency Total Warranty in the morning, and the plumber arrived that afternoon. He removed the clog and tightened a hose for me - a very efficient job. Easy service and a great experience for my first call to Regency Total Warranty. Excellent response and follow-through. I would highly suggest Regency Total Warranty for home warranty services, as well as this contractor for their exceptional service.

My refrigerator was fixed with confidence by a fantastic repair firm that Regency Total Warranty assigned; they were polite and professional. Excellent business; for peace of mind, Regency Total Warranty is essential. I will admit that I was nervous about working with a company I did not know, but my concerns were unjustified. Regency Total Warranty, thank you for making this process so simple.

My washing machine started smoking and smelling like it was burning, so I had to make a claim. A technician from Regency Total Warranty arrived promptly to examine my issue. Regency Total Warranty is offering a check for a replacement because my washer could not be fixed. Since I could not replace the washer without assistance, I am quite pleased with the result. The issue was fixed in less than a week, and the customer support was excellent.

I made two separate calls to Regency Total Warranty at different times regarding two distinct things. They were really kind and polite both times. The repairs were finished on schedule once they sent out the right repairmen. I am quite satisfied and happy with the service. I appreciate your prompt reply and rapid remedy. I enjoyed the experience.

I was first doubtful, but then I brought up the issue of a leaking toilet in my first claim. The assistance was prompt. After giving me a call and arranging a time that worked for me, the plumber came in, identified the issue, and completed an excellent repair. Regency Total Warranty is a service that I would heartily suggest to homeowners in need of dependable, accountable, and precise personnel to handle home ownership crises and concerns.

I recently switched home warranty to Regency Total Warranty and had them come out to inspect my washer. The customer service on the phone was quite helpful and knowledgeable, and they were prepared to send someone out the very following day! The Service Tech phoned me within hours of my call to Regency Total Warranty, was very pleasant, and worked around my schedule. On the day of service, the Tech called ahead of time to confirm the appointment time and arrived on time, professional and pleasant. My washer was fixed in minutes! The entire process was simple and smooth! I have already recommended Regency Total Warranty to my family and friends!

I reported a clogged sink. A plumber called me within an hour, and the drain was clear in three hours! The contractor was prompt, clean, and professional. The task was finished without causing significant disruption to my schedule. I would suggest Regency Total Warranty. I am really satisfied with any services I have used. Always refer customers to you. I am very happy with excellent, rapid service. Thank you.

Regency Total Warranty is very quick and responsive to my phone call. They contacted a contractor to come out and look at my cook top and oven they evaluated. It said that they would have to order parts, and it would take 5 to 7 days. A week later I called the repair company, and they told me it was on hold because they had options but failed to contact me and let me know what they were. I told them I want it fixed as soon as possible so they order the parts a week later. So I have been without an oven for two weeks and counting. Regency Total Warranty was proficient but the repair company I feel dropped the ball.

The first thing was that I had previously used another warranty provider for almost ten years. Their service was excellent at first, but it quickly deteriorated in recent years, prompting me to hunt for another warranty organization. So, after reading some really positive reviews, I contacted Regency Total Warranty. I requested service on Monday and was assigned a contractor within a few minutes. I called him, and he said he could come out the next day. I asked if he could come out on Wednesdays or Thursdays. He said he would call me Wednesday morning. I actually called him Wednesday morning. He could come here after lunch. He came, corrected the difficulties with my garbage disposal in seconds, and demonstrated how to do it. It was really simple, and I am quite pleased.

This time, they sent me a repairman from the contracting company. Very professional, pleasant, and efficient, and all of the documentation and work requests were already completed with Allison's assistance, so everything went smoothly and without delay. Of course, the appointment took a week, but once he arrived, the service was excellent. Thank you.

I saw the Regency Total Warranty commercials and thought they would be legitimate, and the pricing when I spoke with them seemed reasonable. So that is why I chose them. I have submitted a claim. They basically followed through on their responsibilities. I called them up. I was able to contact someone there fairly soon. And within an hour, they had me scheduled with a local plumber. He came out and did his thing. So that was quite positive. Every time I have spoken with someone at the warranty company, they have been very professional and polite. So far, I am pleased with them. I would give them a 4 since I believe the folks who work at the warranty are 5 and the tradespeople they recommend are 3 to 4.

After contacting Regency Total Warranty and detailing my concern, an electric specialist contacted me right away. I was relieved that they left a thorough phone message, as I was not at home when they called. Arranging for a repairman was simple. The technician arrived and was really professional and courteous. He fixed my problem in minutes! I call this good business!

We have been with Regency Total Warranty for about two years. We have had to file multiple claims throughout that period, and I cannot say enough good things about this firm. When I submit a new claim online, they answer swiftly and follow up to ensure that we are satisfied with the service we receive. The personnel at Regency Total Warranty are absolutely fantastic and really concerned about your claim. They want to ensure that the business they have chosen to handle your claim meets all of our standards. We had one claim in which the business they selected did not work out.

Regency Total Warranty assigned a plumber to address my plumbing issues quickly over the holiday weekend. The repairs were completed fast and efficiently. The technician was courteous, helpful, and sympathetic to the family's activities. I had company during his servicing call. This expert has previously worked for me, and I have always been delighted with his work. He has yet to return to work on something he has previously repaired for me. It is a huge relief to be able to call Regency Total Warranty and know the problem would be fixed swiftly and fully. I have suggested Regency Total Warranty to others and will continue to do so.

I will be referring to several persons I know. We were quite satisfied with the service. We contacted on Sunday to file a labor claim for an air conditioner repair. Regency Total Warranty emailed us a claim form, which we completed and returned with a copy of the paid invoice on Monday. On Tuesday, they reviewed our claim and determined it was good, notifying us that they will send us a check within 30 days.

I encountered a problem with one of my outlets. I called Regency Total Warranty and a representative promptly helped me find someone. You have been there twice. The first time was with my washer. I am a first-time homeowner and do not know any professionals. I will be referring to several persons I know.

We have had Regency Total Warranty for more than a year and have called them multiple times. Each time was simple, and the service was quick. We had skilled technicians come to our rescue. They have all been competent and nice. We are really pleased with Regency Total Warranty and want to continue utilizing them.

I had to file multiple claims, and the firm always responded immediately. The contractors we used were always quite professional. I would recommend this company to everyone. I am on my second year with Regency Total Warranty and have had no problems. The persons I have mentioned so far would also agree with me.

I recently had a problem with my toilet because the tank cracked. After phoning and having a repairman come out, we discovered that this was not a covered repair. I contacted customer support about this issue, and they were quite helpful in assisting me with a solution that I believed was more than fair. I have since suggested Regency Total Warranty to several friends and relatives, and I will continue to do so. Thank you.

I just recently bought a house. Because it was not a new property, the previous owner purchased the warranty for me to provide me with peace of mind. About two months after I relocated, I realized that the dial pad on my oven was not working. Regency Total Warranty handled everything swiftly and professionally. I had a repairman come down the next day, and later that day, I was offered a buyout by the firm because the repair cost more than the value of the oven. I would recommend this to anyone looking to purchase or sell a home. It is the correct Regency Total Warranty!

We are Regency Total Warranty clients who have never used it till today. Our washer started doing things it was not meant to, and our dryer took 2-3 runs to dry our clothes. Within hours, we had a local technician assigned to our case. They came out to diagnose and are currently waiting for parts to arrive for the repair. Regency Total Warranty is a great company to work with. Thinking about renewing our policy. Thank you, Regency Total Warranty.

I filed a claim Saturday morning for a leaking drain pipe in our basement. Regency Total Warranty provided us with a service in less than two hours on a Saturday. The plumber contacted me first thing Monday morning and set an appointment to come take a look. Regency Total Warranty approved the necessary repairs immediately, and our problem was resolved fast. Overall, an excellent experience from beginning to end.

Regency Total Warranty was notified of a problem with our air conditioner running irregularly. The agent instantly assigned a contractor, and I scheduled the appointment for the following day. The guy arrived on time and diagnosed the problem shortly after I described it. He rebuilt the motor, and the air conditioner is now fully operational. Great job.

The cooling system was not producing enough cold air; I called Regency Total Warranty and a contractor was assigned. The contractor arrived on schedule, identified the problem, and corrected it quickly. My home's air conditioning equipment was serviced quickly. The technician was very efficient and friendly. They solved the problem in minutes. I am glad my request was completed quickly and professionally.