Regency Total Warranty Reviews

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Edited by: Joanna Broder
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Edited by: Morgan Cutolo

About Regency Total Warranty

Regency Total Warranty offers two home warranty plans that cover the repairs and replacements of home systems and appliances. Plans start at $39.99 per month with a discounted rate if you pay upfront for one year. Claims can be filed online or by phone 24/7, with technicians typically dispatched within 48 hours of claim submission. Regency Total Warranty serves all 50 U.S. states.

Pros
  • Available nationwide
  • Two plan options
  • Optional add-on coverage
Cons
  • Some water heater coverage exclusions

Regency Total Warranty Reviews

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    Page 7 Reviews 835 - 1035
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    TechPunctuality & SpeedStaff

    Reviewed Oct. 22, 2024

    I am really delighted with the service provided by the electrician. He arrived on time, investigated the situation, and refused to give up until the problem was resolved. He promptly resolved the issue. The Regency Total Warranty representative was kind and friendly. Overall, it was a very positive experience. Thank you, Regency Total Warranty, for sending someone who was well qualified.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 22, 2024

    Regency Total Warranty treated me extremely nicely. I called in a work order, and within 30 minutes, I received a text message with the name of the firm that will be servicing me and their phone number. I was quite delighted with how quickly customer service answered. I am really pleased, and I have notified my friends, family, and coworkers about the amazing Regency Total Warranty, as well as encouraged everyone to get a warranty on their property.

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    TechStaff

    Reviewed Oct. 22, 2024

    This was a challenging experience. What began as a potentially simple answer to my air conditioner problem turned into a three-week unpleasant and lengthy matter, owing primarily to the repairman's inconsideration and lack of professionalism. When I informed Regency Total Warranty of the difficulties, you swiftly assigned me a new business to do the necessary repairs. The service was outstanding and highly professional.

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    Customer ServiceCoverageTechPriceStaff

    Reviewed Oct. 22, 2024

    One of the hot water tank's lines was leaking. I called Regency Total Warranty, and even though the repairman was busy, he came out to assess the matter and had to go purchase the replacement. He finished another task before returning that night to repair our water heater. The repairman was diligent in his work and cleanup. It was fantastic to have a repairman who knew exactly what he was doing! He was also quite polite and dressed well. When I contacted to request the service technician, I inquired about our coverage in greater depth and was glad to learn that it did cover what I had been informed earlier. Even though we have had it for a year or more, this was our first time using the service. Regency Total Warranty is definitely worth the peace of mind it provides, and I recommend it to everyone I can.

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    Customer ServiceClaims HandlingTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffTimelinessHonesty & Transparency

    Reviewed Oct. 22, 2024

    Let me start by expressing my admiration for the assistance I obtained from Regency Total Warranty. To be honest, I was concerned that filing a claim would be very difficult. After submitting my claim online, I got a call from the repair technician who would be performing the job the next day. In addition to arriving at the scheduled time, the service technician was early. The technician had what he needed to finish the work. I had nothing but compliments for my experience! I am very happy I bought the Regency Total Warranty. The monthly cost I pay for this kind of excellent service is definitely worth it.

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    Customer ServiceTechPricePunctuality & SpeedMaintenanceStaffResolution

    Reviewed Oct. 22, 2024

    The Regency Total Warranty agent responded to the contact from the designated service company staff member in a timely and comprehensive manner. The technician arrived on time, was informed, clearly well-trained, and took charge of locating and fixing the issue. I am happy with the Regency Total Warranty process overall. Regency Total Warranty is a great choice for your homeowner's warranty, in my opinion. They were prompt and polite. Getting warranty service completed and authorized has never presented a problem for me.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed Oct. 22, 2024

    It did not take long for a technician to be assigned to my claim for repair once I contacted. The name and phone number of the technician were sent to me via email from Regency Total Warranty. I reported my issue over the phone with the technician at approximately 9:00am in the morning. The repair was finished quickly and effectively by the expert, who showed up the same day. He was friendly, competent, and well-informed. He did the necessary repairs after taking his time to explain what the machine needed. I am rather happy with my experience.

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    CoveragePricePunctuality & SpeedMaintenance

    Reviewed Oct. 22, 2024

    Regency Total Warranty promptly arranged for a repair visit with a reputable local firm after I contacted to report that my washing machine had stopped operating. Only 48 hours later was the appointment. The cost of the repair is covered by Regency Total Warranty. I am concerned because unforeseen expenses like this repair will put a significant burden on my meager income. I could not afford these repairs without Regency Total Warranty.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 22, 2024

    We phoned Regency Total Regency because of a leak that was high in the attic, which also broke off some of the roof sheetrock and damaged the ceiling. Because the pipe was angled and completely wet, I was unable to locate the leak. I had discovered the leak, but since it required soldering copper piping, there was nothing I could have done about it. Victor, the customer service representative, sent a prompt appointment with the repairman and was kind, efficient, and informed. The repairman was on time, identified the issue, and got to work quickly. My service was completed accurately. He was an understanding and kind individual. He performed his duties effectively. We were completely happy with the entire undertaking. Regency Total Warranty, thank you.

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    Customer ServicePriceStaffFollow-Through

    Reviewed Oct. 21, 2024

    I received fantastic service for my plumbing problem. The gentleman who took my call was polite and helpful. He processed my claim immediately away, and I received a call back from the plumbing business, and my plumbing issue was resolved within 24 hours at no cost, as promised because this was my first call. Thank you, Regency Total Warranty! You are the best!!

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    CoverageTechStaff

    Reviewed Oct. 21, 2024

    I thought Regency Total Warranty did a good job of arranging for a technician to come to my house and fix my washing machine. Much obliged to Regency Total Warranty! I am really happy with how everything turned out. Throughout the procedure, everyone was extremely helpful. Knowing that I can rely on them for excellent service was comforting. Tell me if you require any other recommendations.

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    Customer ServiceTechPunctuality & SpeedStaffResolution

    Reviewed Oct. 21, 2024

    On my gas stovetop, there was a burner that was out. After submitting my request to Regency Total Warranty, I quickly scheduled an appointment and received an email identifying the firm handling my claim. The technician arranged to meet me at my residence and was very accommodating. He was really professional and promptly resolved my issue. I was rather pleased with my experience overall.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 21, 2024

    One of my breakers refused to reset. After I phoned Regency Total Warranty, they sent me a technician who found the short that was causing the breaker to trip. In a quick service call, the technician fixed the short and reset the breaker. He was competent, skillful, and effective. The entire procedure, from the moment I submitted my service request until my issue was resolved, left me totally delighted.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 21, 2024

    The technician finished the job on schedule. He was instructing a Beginner and was kind. Excellent interaction with the technician overall. The first technician would take more than a week to even come to my house for a diagnosis, so I had to call Regency Total Warranty to obtain a different one at first. I make an immediate call to Regency Total Warranty, and I have no trouble having them assign me to a different technician.

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    Customer ServiceClaims HandlingCoveragePriceMaintenance

    Reviewed Oct. 21, 2024

    My washing machine stopped working, so I filed a claim on a Sunday evening and had a repair service contact me Monday morning to come and fix it. They arrived on time, found the problem, called the Regency Total Warranty claim line, and finished the repair in less than an hour. My repairs were fully covered except for the deductible. This was my second warranty repair in the last six months, and both provided a great customer experience.

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    Customer ServicePunctuality & SpeedWait Time

    Reviewed Oct. 21, 2024

    You can never be sure these days how a company will handle an urgent service call and how quickly they will reply. On the evening of the A/C breakdown, I called Regency Total Warranty at approximately nine o'clock. By 4 p.m. the following day, I had the system operational. Extremely happy with how quickly the request was processed and answered.

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    Customer ServiceClaims HandlingTechPunctuality & SpeedStaffTimeliness

    Reviewed Oct. 21, 2024

    I filed a claim with the firm on Saturday, and Regency Total Warranty sent me an email the following day. They were attempting to confirm that I had been able to make a technician appointment. I did not think I would have anyone in my house until the middle of the week because the claim was filed on Saturday. To my surprise, however, I got a call early on Monday morning from a technician, who came the same day. I was informed that the AC unit's motor had, for the better part, stopped operating. The following day, he was able to get in touch with Regency Total Warranty and obtain clearance for a replacement motor. It is Wednesday, and I can confirm that I am writing this review from the comfort of my extremely cool home. Regency Total Warranty is appreciated.

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    Customer ServiceTechSales & MarketingStaffCoverage Limits

    Reviewed Oct. 21, 2024

    I had a wonderful experience with the sales representative when I was looking for a reputable home warranty provider. Mike inquired what I needed so he could see if he could work with me after listening to me and told him it was not right for me. He answered my inquiries patiently and was really helpful in providing the information I needed. I told him that I was done shopping. The customer service was kind and reassuring when I canceled my first claim after filing it. I was told that everything will be taken care of. The service was still excellent when I had to phone back to make a claim. They also dispatched a competent and enlightening contractor. It was convenient for us that he arrived much sooner than he had promised. Since I was not home when he came by, the problem was resolved on his first visit, and he even followed up to let me know it was finished. From the beginning to the end, Regency Total Warranty has impressed us!

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    Reviewed Oct. 21, 2024

    Regency Total Warranty operates with efficiency and promptness. I am satisfied with the service and want to keep using Regency Total Warranty. I would rather be with someone I can rely on and trust because they are aware of my past issues and unit. Once I have discovered a good service that I appreciate, I do not like to swap companies or their offerings.

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    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed Oct. 21, 2024

    The same day, my garbage disposal and air conditioner broke down. Ben, the customer service representative, was very helpful when I called Regency Total Warranty. He looked for a location where both could be fixed so I would not have to pay a separate service call cost. He scheduled my appointment with the technician, who found that the garbage disposal only needed to be pressed on one button at the bottom and was not broken at all. The technician was kind and trustworthy; he completed his work quickly, replaced the damaged parts, and then fixed it. I will suggest Regency Total Warranty since I am pleased with their services.

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    Customer ServiceCoverageTechPricePunctuality & SpeedStaff

    Reviewed Oct. 21, 2024

    We just had our first house repair through Regency Total Warranty, and we were really pleased with the results. We filed our claim in the late afternoon. They processed our request quickly, and the technicians arrived at our house the next morning. The technician they sent was competent, efficient, and pleasant to work with. Our garage door opener and sensors were replaced for the cost of our deductibles alone. There was no back and forth between us and Regency Total Warranty; instead, the technician simply called and said, "You are covered." A significant improvement from previous experiences with other organizations.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 21, 2024

    I was quite pleased with the work done. I got a same-day appointment, and the technician called and arrived on time. He was courteous and highly competent at his job. He rectified the problem by replacing old wires and components with new ones, rather than simply stripping and reusing them. He discovered and repaired a minor leak that previous technicians had failed to detect. He added additional Freon, and my air conditioner now functions better than it has in previous years. I absolutely recommend Regency Total Warranty.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 21, 2024

    We have a six-year-old gas cooking stove. The broiler was entirely broken, and the oven took so long to heat and had such a strong gas stench that I had to turn on all fans and open all the doors. I called Regency Total Warranty to file the claim. The agent called a technician and scheduled an appointment. The technician arrived within the hour that he had mentioned. He was incredibly friendly and professional. He was also friendly and highlighted both problems. He quickly handled both concerns. He was a pleasure to work with.

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    CoveragePricePunctuality & SpeedStaff

    Reviewed Oct. 21, 2024

    With Regency Total Warranty, I had an excellent experience. Recently, my washing machine broke down, causing my house to flood. The damage was covered by insurance, but after I paid the deductible, I did not have enough money to purchase a new washing machine. Thankfully, my washing machine was covered by my Regency Total Warranty policy, so we were able to get it fixed and avoid using the coin-operated Laundromats for a few days! We were quite pleased with Regency Total Warranty's prompt, courteous, and trouble-free service!

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    Customer ServiceClaims HandlingTechStaff

    Reviewed Oct. 21, 2024

    I had a blocked pipe in the utility room. I called Regency Total Warranty to file a claim and received very helpful assistance. The next morning, I received a call from the vendor, who came out and resolved the issue the following day. This was a much better and faster answer than I've had from several other home warranty providers.

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    Customer ServiceClaims HandlingTechPunctuality & SpeedStaff

    Reviewed Oct. 21, 2024

    When the unit's fan motor broke during a rise in temperature, we went online to file a claim, and a service technician was dispatched immediately. Despite being flooded with service calls, the technician called to set an appointment. They were professional and on time; after checking the machine, they contacted Regency Total Warranty for quick approval, and the motor was replaced immediately. Thank you for the excellent service; the equipment now works flawlessly.

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    Customer ServiceTechStaff

    Reviewed Oct. 21, 2024

    When our house's main water line began to leak, I called Regency Total Warranty, and they dispatched a plumber immediately. The following day, we had the leak fixed. Everyone I spoke with over the phone was extremely courteous, knowledgeable, and supportive. My experience was simple to navigate and ran smoothly. I absolutely appreciate my Regency Complete Warranty.

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    Customer ServiceCoverageTechStaff

    Reviewed Oct. 21, 2024

    Our indoor swimming pool was covered in home warranty. On Wednesday morning, the pump stopped functioning. I called the Regency Total Warranty, and I received an email instructing me to get in touch with the technician mentioned within two hours of contacting Regency Total Warranty. When the technician arrived on Thursday morning, he identified the issue, ordered the necessary components, and on Saturday morning, the new parts were installed. The pool pump is in excellent working order, and I strongly recommend the additional pool coverage and Regency Total Warranty.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 21, 2024

    The ceiling fan in our master bedroom quit operating one day. To seek service, I gave Regency Total Warranty a call. They made contact with the technicians. Both in person and over the phone, the tech was a pleasure to deal with. He was professional, on time, and quickly resolved our issue. For our money, having Regency Total Warranty is everything I could have hoped for! Outstanding assistance!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 21, 2024

    We lived in a hot house for several days when our air conditioning system failed. Peter appears and saves the day. He was extremely kind and competent. He was able to see the problem and take fast action because he knew the previous owners. In order to show his great customer service, he came later that evening to ensure that everything was still functioning well. That was excellent. Peter is at the top of my list of people I want to address any problems I could have with my house, even if I don't expect to have any more.

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    TechPunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed Oct. 21, 2024

    Regency Total Warranty has provided wonderful service for both my washer and air conditioner. They were promptly repaired. Within three days, the dryer was repaired. The air conditioner was fixed the same day we contacted them. Both repairmen did an excellent job. The two service personnel were quite informed about what they did. I believe that any homeowner should consider Regency Total Warranty.

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    Customer ServiceContract & TermsPriceMaintenance

    Reviewed Oct. 20, 2024

    My pool pump was leaking water. After I contacted Regency Total Warranty, David from Pinnacle Pools Services & Repairs was put in contact with me. The following day, David came to my place, examined the pool equipment, and suggested the necessary fixes. David received approval for my claim when he called Regency Total Warranty to obtain authorization for the repairs. My pool's equipment was expertly repaired by David, and my pump is now operating at peak efficiency. And best of all, the parts and labor cost me only $45 for the service. I would suggest Pinnacle Pools and Regency Total Warranty to everyone!

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    Customer ServiceClaims HandlingTechStaffResolution

    Reviewed Oct. 20, 2024

    There was an odd noise coming from our air conditioner. I filed a claim with Regency Total Warranty, and someone was out the same morning. The service technician for our air conditioner repair was extremely competent and helpful. He swiftly identified the issue and resolved it. I am quite pleased with the service we received. Excellent customer service and personnel!

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    Claims HandlingTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 20, 2024

    My air conditioner decided to quit on a particularly hot night in July. I filed a claim online, and it was assigned to a contractor by the morning. It went really smoothly and quickly - the contractor arrived the next morning, we received authorization, the repair was completed, I paid the contractor, and I submitted documentation for reimbursement. I would rank the service, quality, promptness, and value as excellent and would suggest Regency Total Warranty.

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    TechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 20, 2024

    Our living room did not have electricity. When we contact Regency Total Warranty for assistance, one of their providers is dispatched. The work was accomplished in a timely and professional manner. I recommend that my friends and family get Regency Total Warranty. What distinguishes this company is its expertise and competence. I'm pleased to report that Regency Total Warranty did the repaired work fast and efficiently. I strongly suggest everyone to utilize this house warranty service. I'm grateful.

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    Customer ServiceTechStaff

    Reviewed Oct. 20, 2024

    I've had an excellent experience working with Regency Total Warranty. Throughout my association, I was really happy with the professionalism of your technicians in servicing my equipment. The receptionists were pleasant and swiftly returned my calls. Initial requests for assistance were always handled immediately. I'm really pleased with the Regency Total Warranty service.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 20, 2024

    Thanks to Perfect Blue Pool's quick reaction, the pump impeller was fixed in less than 48 hours. Highly impressed with Regency Total Warranty. They served me twice in a relatively short period of time. Both of our interactions with the company have been outstanding. They reply swiftly and their techs are of the greatest quality. Very happy. I'm grateful.

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    CoverageTechPunctuality & SpeedStaff

    Reviewed Oct. 19, 2024

    My compressor malfunctioned, and after reaching out to Regency Total Warranty, I was quickly contacted by a technician who informed me of his arrival in just fifteen minutes. I was quite impressed. Upon his timely arrival, he assessed my unit and repaired the condenser, resulting in its perfect operation. The level of efficiency and professionalism displayed was exceptional. I would wholeheartedly recommend this company.

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    Customer ServiceCoverage

    Reviewed Oct. 19, 2024

    Since I joined Regency Total Warranty, I truly feel as though an angel is watching over me. I contacted the gas company to have the leak located when I noticed gas pouring from the pipes surrounding my furnace. I then called Regency Total Warranty right away, and they got back to me in an hour. My refrigerator started to leak, but it was fixed again in an hour. So, if something goes wrong, I know I'm covered.

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    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed Oct. 19, 2024

    We had another one for years, and they canceled it, so we decided to go with Regency Total Warranty instead. We filed one claim, and when I got home one day, the air conditioner wasn't working. It was late afternoon when I got home, so we called Regency Total Warranty, and someone came out that evening. He couldn't fix it because he needed to order a part, but he was really kind to come back and fix it the following day at noon. The transaction with the claims representative went smoothly, and overall, the experience was excellent.

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    Customer ServiceTechStaffCoverage Limits

    Reviewed Oct. 19, 2024

    When I had an issue with my hot water heater, a fan, an electric wire, my washer, or my air conditioner, Regency Total Warranty responded immediately, professionally, and courteously, and they never failed to follow up to ensure that the professionals they sent completed the job correctly. Regency Total Warranty gave such good service that I chose a five-year contract over an annual one. Thank you, Regency Total Warranty; you are the best! I am thrilled to have you supporting me for the next five years.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 19, 2024

    I signed up with Regency Total Warranty a few months ago and recently had an electrical issue with one of my kitchen lights. When I called, they responded within 10 minutes with the name of the technician who would be coming to fix the problem. The technicians who arrived were very professional, knowledgeable, competent, and respectful, and they quickly diagnosed and fixed the problem for me.

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    Customer ServiceTechStaffTransparencyTimeliness

    Reviewed Oct. 19, 2024

    When I called Regency Total Warranty, I received an instant response. The customer service representative gave a brief explanation of the problems, and repairmen arrived ready with the right parts and knew exactly what the problems were. In the past, repairmen had to come out, assess the issue, and then depart to retrieve the part. Regency Total Warranty was a smart choice, and I will renew.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 19, 2024

    In the early evening, I called the Regency Total Warranty claims staff to report an air conditioner problem. A repair service firm responded to my inquiry in less than half an hour. An appointment was scheduled for the next morning, and the problem was identified as a fan motor. By early afternoon, the replacement was completed. Throughout the procedure, Regency Total Warranty and the servicing business communicated via phone and email. I was quite pleased with the swift response and excellent care I received.

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    Customer ServiceTechMaintenanceStaff

    Reviewed Oct. 19, 2024

    The repair technician arrived on time and was really professional. He provided his ID and business card before entering my house. He was polite. He was prepared, with all of the necessary tools. He swiftly discovered and communicated the issue with me. He completed the repairs and instructed me to phone him if I encountered any other problems. He was very professional and removed any garbage created during the repair. Before leaving, he checked to make sure the air conditioner was working properly. He left me a receipt for the repairs he made. I was really satisfied with the Regency Total Warranty.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 19, 2024

    We called Regency Total Warranty late at night. By the next morning, they had a vendor ready to resolve our issue. The recommended heating and conditioning provider swiftly resolved our issue. They were both professional and caring. All parts for repairing our breakdown were authorized without issue. We are extremely satisfied with Regency Total Warranty.

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    Punctuality & Speed

    Reviewed Oct. 19, 2024

    I contacted for service late on a Thursday afternoon to have my stove repaired. I was surprised when Regency Total Warranty directed me to a firm that came to inspect my stove on a Saturday. The stove was repaired once a part was obtained, and I would like to thank Regency Total Warranty for their timely assistance. I have always been satisfied with the warranty that addressed our difficulties. We suggest this warranty!

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    Customer ServiceTechStaffResolutionTimelinessFollow-Through

    Reviewed Oct. 19, 2024

    I experienced a plumbing problem at my rental house. I called Regency Total Warranty, and they said a technician would get back to me within an hour. They called me swiftly and planned work for the next day. The technician arrived the next day, as promised, and immediately resolved the problem. This is my first year with Regency Total Warranty, and I will certainly renew!

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    Customer ServiceTech

    Reviewed Oct. 18, 2024

    When we took a shower upstairs, an overflow from the downstairs toilet occurred. I called at 9 p.m., and before 7 a.m., a contractor was assigned to look into the problem. Unfortunately, they did not make it out until about 5 p.m., and we were unable to run water or flush toilets for the whole day. However, Regency Total Warranty cannot be held responsible for this. I'm really pleased with Regency Total Warranty.

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    Customer ServicePricePunctuality & SpeedStaffResolution

    Reviewed Oct. 18, 2024

    My air conditioner's thermostat needed to be repaired, so I phoned Regency Total Warranty. They took care of the problem, and everything was fixed fast and effectively. Also, my home is cooling much more effectively. I am happy with the service I received from your business. Courteous customer service agent. Lower service charge than rivals.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 18, 2024

    I had a quick call back from the repair company and fast appointment date. The repairman came on time and fixed my ac unit. There is a leak in the unit that I will have to deal with some time, but I just wanted cool air! Keep doing it like you are. It was a very professional. I would tell anybody to call Regency Total Warranty. Thank you

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    Customer ServiceTechPunctuality & SpeedStaffWait Time

    Reviewed Oct. 18, 2024

    When contacting Regency Total Warranty for repair, there is very little wait time. As soon as I ended the call with the person, the contractor information that had been supplied to my email was uploaded. That part of the procedure satisfied me greatly. That was a Saturday night. I submitted the information to the contractor's answering service when I phoned them. On Monday morning, I received a call from the contractor, who arranged a meeting for that afternoon. Our air conditioner was fixed in less than an hour by the punctual technician that showed up. Really happy with the claim.

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    Customer ServiceClaims HandlingCoveragePunctuality & SpeedMaintenance

    Reviewed Oct. 18, 2024

    After having insurance for almost a year, this was my first time filing a claim with Regency Total Warranty. I made a phone claim. The company I emailed my claim to indicated they were overbooked and apologized, but I received a response immediately. My claim was reassigned and my unit was fixed the following morning. The guy was polite and worked quickly, and I had Warranty!

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaffNetwork Quality

    Reviewed Oct. 18, 2024

    The air conditioner stopped working. Extremely happy with Regency Total Warranty's and their contractor's services. I had made my first contact late on a Sunday afternoon. On a Sunday, the contractor gave me a call to schedule the service. I had an amazing contractor assigned to me. Their service was excellent, and they were friendly and efficient. Much obliged to Regency Total Warranty!

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    Customer ServiceContract & TermsTechPricePunctuality & SpeedStaffTimeliness

    Reviewed Oct. 18, 2024

    The response to our service request was prompt. The plumber who arrived to the house that same day was quite kind and helpful. He did not have the part he needed, and since it was a Friday, he could not finish the job until the following Monday. But he performed an excellent job, and best of all, it was our first claim, which cost us nothing. We would not only suggest Regency Total Warranty, but we have already done so for a friend who is dissatisfied with his present warranty company and will most likely switch to Regency Total Warranty soon.

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    TechPunctuality & SpeedMaintenance

    Reviewed Oct. 18, 2024

    I have had a Regency Complete Warranty twice now—once at the house I left behind and again at my current residence. The bathroom ceiling fan and vent were not functioning, but the electrician arrived on schedule. He fixed the ceiling fan, but first he had to order the exhaust part and wait. They know how to handle customers, and they promptly resolve any issues you may have. I would suggest these people to my closest friend or any member of my family. I had a nice overall experience.

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    Customer ServiceContract & TermsClaims HandlingCoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 18, 2024

    On Sunday, my air conditioner stopped working. After filing a claim, I received a service company assignment in less than two hours. The service provider phoned me on Monday, and we set up an appointment for Tuesday morning at first thing. In less than 30 minutes, the technician replaced the damaged capacitor. How fast they made arrangements for someone to come out amazed and thrilled me greatly. My first Regency Total Warranty claim was handled for free! It is been a positive encounter. I appreciate everything you do.

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    Customer ServiceTechPunctuality & SpeedMaintenance

    Reviewed Oct. 18, 2024

    The water pipe leading to the toilet is leaking. I reported my plumbing issue to Regency Total Warranty over the phone. I received a service order number from a nearby plumbing company quite promptly. I was instructed to call the provided phone number if I did not hear from the company within an hour. When I called after not hearing back, I was given a time and date for the repairs. The plumbing company did return the call and visit to fix the toilet. To my delight, the job was finished and cleaned up.

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    Customer ServiceTechPunctuality & SpeedMaintenanceResolution

    Reviewed Oct. 18, 2024

    Regency Total Warranty handled my claim with great efficiency. Our house was really hot, so please let me know right away which contractor would be visiting and their phone number so I can make an appointment as soon as possible. My son suffers allergies, and I have asthma. My claim was processed quickly. The contractor fixed the issue as quickly as possible and did it with great respect. Regency Total Warranty is a blessing, and we heartily endorse them to everyone. I am grateful.

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    TechPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Oct. 18, 2024

    The hot water from my tank-less water heater stopped. Over the course of five days, the chosen plumber made three trips to fix the water heater. Every time the plumber experienced issues, the Regency Total Warranty agent showed care and understanding, and the representative gave their approval to all of the answers. Regency Total Warranty has not yet reimbursed me for the circuit board I had to pay for so the plumber could come right away, pick it up, and put it in my water heater, saving me from having to wait for hot water. It was nearly nine days before I had hot water again. After speaking with the plumber and giving his OK, the Regency Total Warranty agent went to pick up the circuit board and install it in the water heater.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 18, 2024

    I phoned a plumber as soon as I discovered any leaks in the crawl space beneath my cottage and had them fixed. Naturally, I assumed it would take days for someone to be sent, but the woman who answered the phone claimed they could send someone that afternoon. Upon informing her that someone "little" would need to fit beneath the house, she responded that the man securing my area was quite large, but if I could wait, she could find someone else the following day. It was okay because the leaks were in the drain pipes. The plumber came on schedule the following day and resolved the issue in one hour. Both he and the woman from Regency Total Warranty were prompt and kind.

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    TechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 18, 2024

    Two out of the four gas stove units were not working, so I contacted Regency Total Warranty have them fixed. A week later, Regency Total Warranty dispatched a Sears Tech to inspect the equipment and ascertain its necessary parts. After placing the parts order and having them shipped to our residence, the technician made another appointment for when the components were delivered. He fixed the stove when he came back on that day within the allotted time.

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    Contract & TermsTechStaffLoan Process

    Reviewed Oct. 18, 2024

    In a month, we experienced not one, not two, but three occurrences. We have a fixed income because my spouse and I are educators. We are not sure what we would have done in the absence of the fantastic Regency Total Warranty team. They were really professional in how they addressed all of our issues. They sent out the most incredible contractors as well. If not for the agreement with Regency Total Warranty, my spouse and I would have been forced to take out a loan. You will purchase this for your house today if you are rational. The mental serenity is worthwhile.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 17, 2024

    Our clothes washing machine started to leak water. We phoned for assistance after figuring out that the leak wasn't coming from the hoses. A service technician was dispatched to assess the washer and an order number was assigned promptly by Regency Total Warranty. Home Warranty checked in to make sure the service provider scheduled the appointment on time. The motor needs to be changed because it had a tiny crack in it. Additionally, Regency Total Warranty checked in to make sure the service was completed.

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    Timeliness

    Reviewed Oct. 17, 2024

    I'm very happy that I had to utilize Regency Total Warranty for the first time. My disposal was replaced by Star 5 Plumbing at midday on the same day that I filed the claim, and the process was really simple! Star 5 Plumbing was able to accommodate me the same day even though it wasn't an emergency. Bravo to all of you. :)

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    Customer ServiceClaims HandlingTechMaintenanceStaff

    Reviewed Oct. 17, 2024

    Last winter, my heat pump broke on a Friday afternoon. It was hard to find a technician, but when I called Regency Total Warranty, they sent someone over within a few hours. The company fixed the problem, and I had heat again before my home got too cold to stay in. I have renewed my contract with Regency Total Warranty and I'm happy with what they provide. I didn't have to deal with any ongoing problems with the contractor trying to reject my claim, which many people say they've faced. I really appreciate their professionalism in this area.

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    Customer ServiceCoverageTechPunctuality & SpeedRefunds & PayoutsStaffTimeliness

    Reviewed Oct. 17, 2024

    I sent a claim to Regency Total Warranty for fixing a blocked main sewer line at my home. We needed to get the work done quickly because we couldn't use the bathroom or shower. Regency Total Warranty gave me the name of a contractor, but they couldn't set up an appointment for me until the next day. I quickly called Regency Total Warranty and told them I couldn't wait anymore. I needed to hire a local plumber to do the job right away. The sewer line was fixed about an hour later, and I submitted the refund request to Regency Total Warranty. The representative that I dealt with at Regency Total Warranty was very helpful and provided me with all the required information required for filing the claim. Thanks.

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    Customer ServiceTechPricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Oct. 17, 2024

    I've had Regency Total Warranty for some time. I probably chose to go with them due to their pricing and other factors. The last time I sent in a claim, it went really well. I called the company, and the person I spoke to contacted the plumbers. They said the plumbers would call me back. I was happy that they didn't just give me the phone number like they normally do, because I've tried that before and it never helped me. They treated me very well. The plumbing company could come that same day, but I asked them to come the next day instead. It was really impressive how fast and well they took care of me. It was great. They were fast, did a good job, and finished. Reliable and effective. I felt completely looked after.

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    TechStaff

    Reviewed Oct. 17, 2024

    I've always had good experiences with Regency Total Warranty. I have never had a complaint. The group of technicians they have are skilled, friendly, and professional. I've never had anyone come here who didn't know what they were doing or didn't check back on their work. My experience has been very good. I really suggest them, and I have told others to use them too.

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    Customer ServiceClaims HandlingCoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 17, 2024

    The claims representative was really helpful. She gave a lot of useful information and was very nice. She explained the claims process to me, making it simple and quick. What I like is that when I send in the claim, they call the contractor while I'm on the phone. They take care of your claim right away with the contractors, which is a great benefit. The technicians who came to fix my appliance are all very professional. They called and stayed in touch. That's a big help from Regency Total Warranty.

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    CoverageStaff

    Reviewed Oct. 17, 2024

    I work away from home a lot, and if something happens, I want to make sure my wife and kids are safe. Then, Regency Total Warranty mailed me some papers, and I looked at their booklets. It sounded like it was something I would want. It's nice to know that if something goes wrong, I will have someone to help fix it.

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    MaintenanceStaffBilling

    Reviewed Oct. 17, 2024

    I had some problems at home that needed to be fixed. I didn't need to make a payment in advance with home warranty. Usually, people say I need to pay $500 upfront, but I can't do that. Regency Total Warranty helped me. I could pay each month directly from my bank account without needing to make a big upfront payment.

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    Customer ServiceCoverageTechMaintenanceStaff

    Reviewed Oct. 17, 2024

    It's really simple to make a claim with Regency Total Warranty. Everyone was very professional and easy to collaborate with. It's generally just one phone call. Mostly, I've never had a problem with the service workers. The last time, I had an issue with the worker who came to fix my water heater. He didn't call back. When it didn't work out and we tried to contact him, he never answered his phone. So, we got someone else, and they were great. I would not suggest that company that was introduced. But overall, it has been great.

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    Claims HandlingHonesty & Transparency

    Reviewed Oct. 17, 2024

    My son had Regency Total Warranty, and he was pleased, so I decided to have it myself. As the house and I age, it feels like the natural thing to do. We had a problem with the heat, and they said they would not send someone out for another day or two since it was not cold enough. However, the claims process was fairly simple. They often ask basic questions, which we address. I thought them to be particularly honest and genuine, and they performed admirably. I was pleased with the service.

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    Customer ServiceClaims HandlingTechPunctuality & SpeedStaffTimeliness

    Reviewed Oct. 17, 2024

    The claims representative was pleasant, and there was no trouble filing a claim. I did not have to do much more than wait for the individual to call me. So that was pretty simple and quick. In fact, the AC technician called me the same day, and we scheduled the appointment that morning. The next day, he completed his tasks, and I was overjoyed. The technician was a young man who clearly knew what he was doing. It was a great experience. I have owned one before, and so far, I believe Regency Total Warranty is superior.

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    Customer ServiceTechPunctuality & SpeedMaintenance

    Reviewed Oct. 17, 2024

    I called in regarding a broken vintage trash disposal that was pouring water under my sink. When the serviceman arrived, he quickly installed a new disposal system. A friend came over for lunch and was so impressed with the rapid, effective service that she requested all of the Regency Total Warranty information and called them as soon as she arrived home. Nothing sells like a service!

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    Customer ServiceStaff

    Reviewed Oct. 17, 2024

    I am a new shopper. Mark, who works in customer service, was very friendly and helpful. Led us through the different choices we could make. This looked like an easy deal. I would praise him for his knowledge and suggest that my friends check out Regency Total Warranty. Mark paid close attention and understood what we needed. He offered us the best choices and was very smart and polite. I'm really happy to say that Mark is a great person to have on your team.

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    Customer ServiceCoverageStaff

    Reviewed Oct. 17, 2024

    I changed to Regency Total Warranty today from another company. The customer service person who answered my call was really helpful and told me about different options. The policy they gave me today helps me save a lot of money and gives me better coverage. I am very happy with their service. I will definitely tell my friends about this company. They also had some good deals for longer-term plans and properties.

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    Customer ServiceTechPunctuality & SpeedStaffTransparency

    Reviewed Oct. 16, 2024

    We need a new circuit breaker and are waiting to hear from a technician recommended by Regency Total Warranty. So far, the customer service has been friendly, helpful, and quick to reply. We got update emails telling us how things are going so far. Great customer service. I can’t wait to work with Regency Total Warranty.

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    Customer ServiceTechStaff

    Reviewed Oct. 16, 2024

    I'm really happy with the Regency Total Warranty I had for two claims. I'll renew it when my contract ends. The customer service is very helpful and nice to talk to. I have only good things to say about my experiences with your staff. The workers have been great too. I ended up getting a yearly service contract with them because they were really good.

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    CoveragePrice

    Reviewed Oct. 16, 2024

    I haven't been lucky in finding a good company to invest my money in. I've been cheated three times. I have no choice but to get a policy because if I don’t, I will end up paying more for repairs and getting frustrated trying to find someone to do the work. When I heard about the deals from Regency Total Warranty, I was a bit doubtful, but I decided to try it out. It cost less than the others. My experience has been great so far.

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    Maintenance

    Reviewed Oct. 16, 2024

    My family tradition is to make time to be together, even though we are all busy. Usually, we go to our parents' house on Saturday morning, stay overnight, and spend the weekend with them. I have two brothers or sisters and my mom and dad don’t work anymore. We wanted to spend time with them as much as we could. Doing this type of activity often makes it more likely that our appliances will break down because we are always getting ready for a celebration every week. Don't worry anymore if you have Regency Total Warranty.

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    Punctuality & SpeedStaff

    Reviewed Oct. 16, 2024

    A friend of mine had a home warranty with Regency Total Warranty, and he suggested that I should also get one to help with my house issues. I bought a plan from Regency Total Warranty. It's their Platinum package that includes my heating and air conditioning unit, and I have gained a lot from it. I have been with them for a few months, and I am grateful for how fast they answer my questions. They make me feel valued and that my problem matters. I am happy with them.

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    CoverageTechPunctuality & Speed

    Reviewed Oct. 16, 2024

    Everything gets older over time. The same goes for everything in our home. It's a smart idea to keep everything safe. My friend suggested that I try Regency Total Warranty. She told me that they are really great. I believed what she said. I bought a plan, and when I made my first claim, I was very happy with it. They are truly awesome. They fixed my leaking pipes quickly, and the plumber knew a lot.

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    TechMaintenanceStaff

    Reviewed Oct. 16, 2024

    Having a house and taking care of it is hard work. Things will break; it's unavoidable. We need to make sure that we will be okay if something goes wrong. I bought Regency Total Warranty. It's mainly about the ease of having someone find a repair person for you. Regency Total Warranty has shown that I can trust them. I'm really happy that I teamed up with them. I don't have to spend time finding a plumber or a repair person.

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    Customer ServiceTechMaintenanceStaff

    Reviewed Oct. 16, 2024

    Our air conditioner has been working sometimes and not working at other times. I'm not young, and the hot weather makes me feel sick. The warranty I bought makes me feel safe knowing I can get a technician whenever I need one. When I used it two times, I just had to call and explain the problem. The phone staff is always friendly and helpful. Regie, who you sent, brought all his documents to show his identity and that he is allowed to work. Being professional is very important to me, and Regency Total Warranty does it really well.

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    Customer ServiceClaims HandlingPunctuality & SpeedMaintenance

    Reviewed Oct. 16, 2024

    I didn't pick Regency Total Warranty on my own; it came with the package when I bought my new house. So, since I already had it, I took it. On a nice Friday morning, my heating stopped working. I was really unhappy and stressed because I have two kids. I quickly called Regency Total Warranty. The whole experience was great. The claims process was simple and worked really well. It's a smart choice to spend money on this.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 16, 2024

    Whenever I have problems with my appliances, I call Regency Total Warranty for assistance. My retired parents have been having trouble with their heating system. I asked for help right away because my parents are too old to deal with this situation. I reported my issue right away, and the technician arrived soon after. They have helped us for many years. Regency Total Warranty was quick and very professional. Well done.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 16, 2024

    The cooktop began to give me problems while I was making breakfast for my kids. I called the Regency Total Warranty Claims department. Since it was morning, the technician came that day and fixed the cooktop. He was knowledgeable and friendly and it took about an hour to complete. Thank you for getting back to me so quickly. Thank you, Regency Total Warranty.

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    Customer ServiceTechSales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 16, 2024

    I was looking for a good home service company when I met the salesperson from Regency Total Warranty. Out of all the good things he mentioned about the services, I was most impressed by how skilled the technicians were and how quickly they responded. I checked the reviews and it didn't take long for me to choose Regency Total Warranty.

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    CoverageTechPriceCoverage Limits

    Reviewed Oct. 16, 2024

    I like the old-fashioned style, so I have classic ceiling fans in most of the rooms. One of them suddenly moved slower, and I didn’t know why. The electrician from Regency Total Warranty Service arrived the next afternoon. I was lucky because it was just a problem with the condenser, and they fixed it. The cost for the service fee and condenser was only $50. Thank you, Regency Total Warranty, for the great service.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 16, 2024

    I struggled for a whole year with a different company. They took a long time to reply and had few technicians available. I had to wait and check several times to get the technician to come to my house, but then they did a poor job. I just started using Regency Total Warranty, and I'm happy with how everything is working. The service is quick, and there are many trained workers ready to help. I have to say it has been a really nice change.

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    Customer ServiceTechSales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 16, 2024

    A representative from Blake Heating and Air gave me a call to schedule an appointment. The agent arrived at my residence on schedule and made an accurate assessment of the issue. He placed an order for the oven's necessary element. He assured me that as soon as the element arrived, they would return to install it. The Blake salesperson came back a few days later. The oven functioned well when he installed the element. The Blake representative completed the task efficiently and accurately in a short period of time. Thanks to Regency Total Warranty for assigning me Blake.

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    Customer ServiceCoverageTechPunctuality & SpeedResolution

    Reviewed Oct. 16, 2024

    When I looked into my shower, I saw grime on the floor and heard a sound that sounded like bubbling. For a few minutes, the bubbling sound continued as I was washing clothes and someone flushed the toilet. Fecal water was leaking from my shower and both bathtubs, and the toilet was bubbling nonstop. To find out if the plumbing was even covered, I gave Regency Total Warranty a call. Not only did they cover it, but they also had a plumber come to my house within two hours and quickly corrected the issue, so I wasn't sure because I hadn't called about anything yet.

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    Customer ServiceCoverageTechPricePunctuality & SpeedStaff

    Reviewed Oct. 15, 2024

    I had an issue with my Whirlpool washing machine. After I called the claims department and explained the situation, they asked me a few questions and sent me an email that afternoon with a contact to schedule a time to get it mended. The repairman arrived, fixed it without charging me, and now it works well. Very pleased with the Regency Total Warranty.

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    TechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 15, 2024

    The service I have had twice recently has left me really delighted. When my disposal broke down, the repair technician arrived right away and quickly removed the jam. Then he returned when the oven and burners on my new electric stove stopped working. There is nothing wrong with the stove or the home, but he discovered another fuse box in the back that I was completely unaware of. The stove was fixed. Economical and effective.

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    Claims HandlingTechPunctuality & SpeedMaintenanceResolutionTimeliness

    Reviewed Oct. 15, 2024

    After I filed a claim, a vendor was assigned to my issue the same day. By the next day, my broken dishwasher and refrigerator had been fixed. I was really happy with how quickly and professionally Regency Total Warranty handled my claim and resolved it. I've told several friends and relatives about Regency Total Warranty.

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    CoverageTechSales & MarketingPriceMaintenanceStaff

    Reviewed Oct. 15, 2024

    Our electric range had two burners with infinite switches out. Although replacing the range would have been more economical, Regency Total Warranty chose to have it fixed. My investigation indicates that prorating the range would have been less expensive for Regency Total Warranty than repairing it, but you decided to have it fixed. Although it seems absurd to me, perhaps your choice was the right one because I am unaware of all the discounts you offer in your company. The repairman was very good.

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    TechPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Oct. 15, 2024

    I had to submit two claims with Regency Total Warranty since joining less than six months ago, and both times, the staff was excellent and handled my claims in a professional manner. The claims experience was quick and hassle-free, and I had a technician assigned and contacted me, and my repairs were completed in days. I am sure I would have been out of pocket if I had paid Regency Total Warranty for the services.

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    CoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 15, 2024

    The Regency Total Warranty guy who was referred to us was really prompt, polite, and professional. The nine smoke alarms we have beeping and chirping at the same time. The "one" smoke alarm that was the source of the issue was located by the technician. He replaced the low battery and cleared the device of any collected dust. He then gave us advice on how to avoid any issues down the road.

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    TechPricePunctuality & Speed

    Reviewed Oct. 15, 2024

    After looking around for a reliable house warranty, I came across Regency Total Warranty. The cost of the visits is less than that of other warranty providers. Our needs are promptly and helpfully addressed by the customer support department. My daughter and I have utilized the plumbing and air conditioning services. We have saved hundreds of dollars using it, therefore I do not want to be without it at this time.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed Oct. 15, 2024

    The prompt assistance I received from Regency Total Warranty made me extremely happy. The house was not being cooled by my air conditioner, which had been running all the time. When I contacted, a repairman arrived right away. I scheduled their arrival for that same day by calling the number supplied. Though the repairman indicated it will probably continue, I find it surprising that Regency Total Warranty did not replace the unit given that it appears to be leaking Freon. My air conditioner is now operational, hopefully for a considerable amount of time, once Freon was added.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaffResolutionTimeliness

    Reviewed Oct. 15, 2024

    The same day I submitted our online claim, Regency Total Warranty assigned a repair company. The business gave us a convenient time when they called that same day. The technician was able to identify the issues when they showed up at the scheduled time. He scheduled a time to return with the parts since they were essential. He fixed the issue when he returned at the scheduled time. Any of my friends would benefit from Regency Total Warranty, in my opinion.

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    Customer ServiceMaintenanceStaffBilling

    Reviewed Oct. 15, 2024

    Regency Total Warranty handled our claim with promptness. Everyone we spoke with over the phone was really kind. We had a very educated repair person come out, and it was then found that we required a pump for the washer. We were given the choice to either have our 11-year-old machine repaired or accept payment in cash for the expense of the repair. We made the latter decision, are delighted with our interactions with Regency Total Warranty, and currently own a new washer. We even told our neighbor about you.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 15, 2024

    My HVAC unit is main fan motor was discovered to be malfunctioning by the technician during routine yearly maintenance; I was unaware of this when I made the maintenance request. I was able to obtain Regency Total Warranty's approval to have the necessary repairs done while the technician was there. The technician quickly resolved the issue because he had the parts on hand. Fantastic encounter! Oh, and I was a little worried about how it would be handled because it was my first call under warranty, but this is a true success story. I am grateful.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 14, 2024

    I want to start by saying that our technician, myself, and Regency Total Warranty have had excellent communication! Our oven's problem received prompt response. In less than 48 hours, the part required to replace the damaged one was approved, allowing the technician to return to the house and fix our oven. There has been excellent communication throughout the entire process. I truly value not having to go back and forth between the technician and Regency Total Warranty. What a simple, uncomplicated process. We am glad we decided on Regency Total warranty.

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    CoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 14, 2024

    Now, our refrigerator functions flawlessly. An employee replaced the motherboard. Repair is quite effective. Competent serviceman. He produced work quickly and arrived on schedule. Only drawback: it took a week to receive the part. Probably impossible to avoid. Extremely happy with the Regency Total Warranty. I will suggest it to my friends. Many thanks for it.

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    Sales & MarketingPriceStaff

    Reviewed Oct. 14, 2024

    Mr. ** was very patient, informative. He answered all my questions and concerns. I didn't find him pushy, as if he just wanted the sale. I felt satisfied with the information and there were no surprises with the cost.

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    Customer ServiceClaims HandlingTechMaintenanceStaff

    Reviewed Oct. 14, 2024

    Last weekend, we were experiencing some issues with our stove. I received a call back on Monday morning after submitting a claim online over the weekend. The person from Regency Total Warranty who gave me a call said they will arrange for someone to get in touch with me so I can visit the stove. I received a call that day from a contractor who arrived to inspect the stove and immediately fixed the heating element. I was rather pleased with how things went down. To check out the status of my claim or whether they got it over the weekend, I did not have to follow up with anyone. I received the call immediately, and everything was handled with the utmost professionalism.

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    Customer ServiceCoverageStaff

    Reviewed Oct. 14, 2024

    My appliances used to give me a lot of trouble in the past. My acquaintance suggested that I give Regency Total Warranty a call and get an appliance policy. The person I spoke with on the phone was really kind and competent. He was really patient with me and responded to all of my queries. Knowing that I work for a company that will take the time to assist me rather than rushing me over the phone made me very happy and at ease.

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    Customer ServiceCoverageTechMaintenance

    Reviewed Oct. 14, 2024

    When we acquired our house last year, we bought this policy. Every appliance we had was brand-new. After a year, we started experiencing some problems with our dishwasher's buttons. After providing them with all the information they required, I called Regency Total Warranty and was informed that I will receive a callback. The following day, I received a call from someone informing me that a contractor would be stopping by to inspect the dishwasher. The contractor fixed the buttons that were not working properly the following day. The dishwasher started working and I was impressed with the timely services and was overjoyed. It impressed me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 14, 2024

    My boiler started smoking, and I terrified. I called Regency Total Warranty since I've had them for four months and remembered I had a home warranty. I had never used them before, so I was nervous, but they were fantastic. My heating expert arrived quickly and was able to stop the smoking and get my heating unit running. I was quite satisfied with the service offered. Highly recommended.

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    Customer ServiceTechMaintenanceStaff

    Reviewed Oct. 14, 2024

    I called Regency Total Warranty when I was having problems with my air conditioning unit over the summer. It kept blowing hot air and we didn't know why it wasn't working. When I spoke with the company, they said they would send someone out to look at what the problem was. When the contractor arrived, he inspected the unit and made the repairs right away. I was very pleased to see that everything was taken care of properly and that everything went smoothly.

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    Customer ServiceTechMaintenanceStaff

    Reviewed Oct. 14, 2024

    My tenant called to tell me that the washing machine had stopped working. I called Regency Total Warranty, and within two hours, I got a call from the repair company to come out and make repairs. The repair technician was timely and courteous. I am pleased with the results. Everyone I spoke with from Regency Total Warranty was extremely helpful. They are fantastic! Excellent service. Thanks!

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    Punctuality & SpeedStaff

    Reviewed Oct. 14, 2024

    I contacted Regency Total Warranty regarding my Kitchen Range. They were on time for their appointment, very efficient, and appear to have done excellent work. Although it took longer than expected to obtain the parts, they resolved the issue as soon as they arrived. They also cleaned out afterwards. They were great to work with and successfully resolved my problem.

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    Customer ServiceCoverageTechRefunds & PayoutsStaffTimeliness

    Reviewed Oct. 14, 2024

    The oven on my electric range stopped functioning. I called Regency Total Warranty, and the next day, a repairman arrived at my house and fixed my range! No hassle, no worries. It performed better and was quieter than before. The best part was that I did not have to pay for anything. Regency Total Warranty's customer service person followed up with another email to ensure that everything was taken care of to my satisfaction, and I could not be happier with Regency Total Warranty.

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    TechPunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed Oct. 14, 2024

    George, the service technician, was punctual, fast, and friendly. After a thorough inspection, he found the unit is not functioning properly. He was meticulous, read the schematic, tried out different ideas, and spent extra time and effort consulting with the supervisor for a second viewpoint. The final decision was to replace worn parts. Replacements are readily available. He returned early the next day to finish the repairs. Now the washing machine is functioning well. Regency Total Warranty comes to the rescue! As a senior citizen, repairs are always "unplanned" and "unexpected" expenses. I am glad I am eligible for this important service at no expense. Keep up the wonderful work.

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    TechStaff

    Reviewed Oct. 14, 2024

    I am very satisfied with the professionalism of the people I talk to when I have a problem. It is taken care of in a very timely manner. I haven't had any problems with the contractors you have sent out. They have always been very courteous and professional. I have recommended Regency Total Warranty to quite a few of my friends and will continue to do so.

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    TechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 14, 2024

    I had three items that needed to be fixed on my first service order with Regency Total Warranty: my washer, which was unfixable, for which I was happy to receive a buyout offer; my dryer, which would not turn off; and my stove, which needed to have its eyes fixed. Repair tech was prompt and courteous. Repair tech was prompt and courteous. Job was completed promptly and using original manufacturer components. Excellent service. Thanks to Regency Total Warranty.

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    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed Oct. 14, 2024

    My washer was not operating correctly. With Regency Total Warranty, I lodged a complaint. In response to my complaint, the company moved quickly to appoint a serviceman, who called me an hour later. He came the next afternoon and fixed my washer. The contractor and the Regency Total Warranty employees impressed me with their concern, politeness, and most importantly, efficiency. I am happy with my first encounter with Regency Total Warranty overall.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 14, 2024

    The Regency Total Warranty customer service representatives have been very polite and helpful. The service technicians have all arrived ahead of schedule and have been very professional and knowledgeable. The technician has made the repairs completed quickly and neatly. Overall, I am very glad I made the switch to Regency Total Warranty.

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    Customer ServiceTechPunctuality & SpeedStaffTimeliness

    Reviewed Oct. 14, 2024

    Concerning issues with my garage door, I called Regency Total Warranty. The claim representative was responsive and kind. I was notified by email promptly and was given the contact information of a highly reliable garage door provider. Shortly after, I received another call asking if I had spoken with the repairman. The next day, the expert came and not only resolved the primary issue, but also inspected the entire system, made a few small tweaks, and lubricated the door. I am truly happy with Regency Total Warranty.

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    Customer ServiceClaims HandlingTechPunctuality & SpeedStaff

    Reviewed Oct. 14, 2024

    After speaking with a Regency Total Warranty agent, I was given a claim number and a phone number to call a plumbing firm and arrange for a plumber appointment. After the plumber arrived, the blockage and waste disposal problems were fixed. Both the plumber and the Regency Total Warranty representative were exceedingly polite. I filed a claim for the first time, and I was really happy with the assistance I got.

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    Customer ServiceCoverageTechStaff

    Reviewed Oct. 14, 2024

    Regency Total Warranty has been a great help to me as a single lady. They repaired my air conditioner, stoves, refrigerator, and dryer. When an issue arises, I phone them, and they send a competent and trustworthy technician to my home, with an exceptional response time. Regency Total Warranty even dispatched help when lightning struck my home, knocking out the power in one of my bedrooms. I am at ease with the professionals that the company sends to assist me.

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    Staff

    Reviewed Oct. 13, 2024

    We have a complete plan with Regency Total Warranty. It has been a year since we bought it. We are quite satisfied with them. We had them over twice and were delighted with the job they did and the care we received for our dryer. We received fantastic service, and they more than fulfilled their contractual commitment to us. We referred our daughter because they had someone else and were not satisfied with it.

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    Customer ServiceCoverageTechStaff

    Reviewed Oct. 13, 2024

    I had no issues with Regency Total Warranty. When I call for service, they come out. They give me a name, and they come out. I had a problem with a soft water system in my home, and they said they covered water softeners. They sent a technician, who investigated and resolved the issue. I am really satisfied with the services. I have recommended them to others.

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    Customer ServiceTechStaffTimeliness

    Reviewed Oct. 13, 2024

    I found a big leak that was letting water into my basement. The reply from Regency Total Warranty was excellent. A wall needed to be opened for repair. Very little damage. The very next day, the leak was fixed. When the plumber was finished, he cleaned up and showed professionalism. Extremely happy with the Regency Total Warranty entire level of service at this point.

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    TechSales & MarketingStaff

    Reviewed Oct. 13, 2024

    I have used Regency Total Warranty for two contracts now. Andrew, the sales agent, was really kind, satisfied all of my inquiries, and did not seem eager to terminate our conversation. Regency Total Warranty has provided excellent service in the past, and I have no doubt that this one on a different property will be no different. I will without a doubt suggest Regency Total Warranty to friends, family, and anyone else who happens to read this review.

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    CoverageStaff

    Reviewed Oct. 13, 2024

    I just ended my conversation with Regency Total Warranty. I spoke with Max, who was really helpful and knowledgeable. I enrolled in the three-year plan since Max made the procedure simple. All the key things about which I was worried are covered, and I think I got a really good bargain. I would have no qualms about recommending Regency Total Warranty to my loved ones.

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    CoverageTechMaintenanceStaff

    Reviewed Oct. 13, 2024

    Regency Total Warranty has been very responsive to my repair request, making the necessary repairs, and is a quality vendor. I appreciate you taking the time to report this issue, and I hope the repair will be completed soon to minimize the interior damage to our home. Please keep up the good work, providing your subscribers with high-quality care that gives them peace of mind knowing that home protection is a hallmark of your coverage.

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    Customer ServiceContract & TermsCoverageStaff

    Reviewed Oct. 13, 2024

    I needed to review the Regency Total Warranty service agreement. This was sent instantly by email. The representative was helpful and polite. The document provides extensive material that is properly explained. All kitchen appliances are covered, as are plumbing, central air conditioning, electrical boxes, waste disposal, ceiling fans, garage door openers, ducting, and pool heaters.

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    Customer ServiceCoverageSales & MarketingPriceOnline & AppStaffRates

    Reviewed Oct. 13, 2024

    I compared Regency Total Warranty to all of its competitors, and the pricing and coverage are far superior. As I was filling out the form online, a Regency Total Warranty representative called and assisted me in selecting the coverage that I required. He talked me out of purchasing additional policy, which would have been a waste of money given my current home insurance coverage. In addition to the affordable charges, he offered me a discount. Thanks!!!!

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    Customer ServiceTechPunctuality & Speed

    Reviewed Oct. 12, 2024

    Our hot water heater was leaking. I called Regency Total Warranty, and they were able to send someone to my house quickly. The contractor was able to obtain a replacement item approved by Regency Total Warranty and completed the necessary repairs immediately. I saved a lot of money using Regency Total Warranty.

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    Customer ServiceClaims HandlingCoverageTechPriceMaintenance

    Reviewed Oct. 12, 2024

    My garbage disposal was behaving strangely and producing odd noises. I filed a claim online, and someone called me back to say they would send someone to my house to fix it. When the contractor arrived, he said that the part required to repair the disposal was nearly as expensive as acquiring a new one. The contractor received approval from Regency Total Warranty to replace the garbage disposal. I was quite pleased with the process.

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    CoverageTechPricePunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 12, 2024

    I had some troubles with the microwave. Regency Total Warranty had someone come out and replace the microwave because fixing it was more expensive than purchasing a new one. After inspecting it, the contractor determined the source of the problem and discovered that replacing the item would cost more than purchasing a new microwave. Everything was taken care of really quickly. I was quite satisfied with the service.

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    Customer ServiceClaims HandlingTechPunctuality & SpeedMaintenance

    Reviewed Oct. 12, 2024

    We had a problem with the washer. I filed a claim with Regency Total Warranty, supplying all the necessary information along with the brand, model, and images. I received a call back from someone informing me that repairs will be handled by a contractor. The contractor was able to fix the equipment after showing up really fast. With the service, I was quite pleased.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 12, 2024

    I discovered in the morning that my shower only had warm water. When I called Regency Total Warranty, they promised to send a plumber to my house. As it happened, a plumber visited my house the following day to fix my water heater. Regency Total Warranty was attentive to my problem and offered extremely prompt help.

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    Customer ServiceTechStaff

    Reviewed Oct. 12, 2024

    Everything went so well when we had an issue with our ice maker, which I had added to our contract. We are really happy with the service firm that came out to address our issue and the professional manner in which the representative handled things. We have had to call Regency Total Warranty twice, and both times, the experience has been excellent.

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    Customer ServiceTechStaff

    Reviewed Oct. 11, 2024

    I recently transferred from another service provider to Regency Total Warranty. I do not regret making the change. Because of a malfunction, the furnace's fan motor failed to ignite. The house is without heat. After I called Regency Total Warranty, a contractor was sent to me. He was at my house the next morning, having called a few hours after the service call. The part that needed to be changed on Monday was approved by the company, and on Tuesday it was installed. The contractor was kind, professional, and well-informed. I am glad I signed up for the Regency Total Warranty.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 11, 2024

    I was happy with how quickly my repair issues were addressed. I was referred to an amazing repair firm. I was given the option to have my washer repaired or replaced because it was in poor condition and would have required expensive repairs. I accepted the replacement offer as it was sufficient to obtain a new one. Overall, it was a pleasant process, and Regency Complete Warranty provided clear and prompt communications. To family and friends, I would heartily recommend Regency Total Warranty.

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    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 11, 2024

    I have had my Regency Total Warranty policy for roughly 18 months, and throughout that time I have filed two claims. My refrigerator stopped working first, and then my heat pump stopped working. Both times, they gave me the name and contact information of a repair firm that would fix my appliance within two hours of my phone call in response to my claim. It was the best possible outcome for the repairs. They were really prompt and kind in their handling of my claim. I strongly advise making use of Regency Total Warranty!

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    Customer ServicePunctuality & SpeedStaffCoverage Limits

    Reviewed Oct. 11, 2024

    I called to schedule a service call so that someone could check my oven, lights, and garbage disposal. I received excellent treatment. He phoned me back to make sure I had the necessary services, and they followed up to make sure my appointment was set up correctly. They truly made an effort to make sure I was given the best options and the right individuals to come out to service my requirements. I am grateful.

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    Customer ServiceTechMaintenanceStaff

    Reviewed Oct. 11, 2024

    Recently my Air conditioning unit stop working. In addition to sending a highly competent technician to our house to fix the A/C unit, Regency Total Warranty followed up with us several times to make sure the service provider had been in touch with us. We were contacted once more after the job was finished to make sure we were happy.

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    TechPriceStaff

    Reviewed Oct. 11, 2024

    When my pool pump broke, the staff at Regency Total Warranty immediately connected me with a repair source, and my unit was replaced without incident. Regency Total Warranty is an excellent warranty provider that I would heartily suggest doing business with. I am Extremely pleased with the business, very affordable. I would suggest my family and friends to get home warranty services from Regency.

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    CoverageTechPunctuality & SpeedStaff

    Reviewed Oct. 11, 2024

    The plumber who cleared the blockage in our dishwasher's drain line made us extremely delighted. He was really polite and arrived on schedule. My only regret is that we could have saved some time on repairs if we had had coverage on the weekends and evenings. I wholeheartedly support the Regency Total Warranty. They carried out the technician's instructions.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaffResolution

    Reviewed Oct. 11, 2024

    After a few months of having Regency Total Warranty, I experienced a problem with my fan not functioning properly. After just one phone call, a company representative called me a few hours later to arrange for me to get mended. The problem was resolved by the pleasant repairmen they dispatched. Although they had to order a part, they returned right away and fixed the issue. I am really happy I got this policy.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 10, 2024

    The accuracy of the work and the speed of response both impressed us greatly. Aside from having a great sense of humor, the technician that came to service our hot water heater was extremely knowledgeable in his field. The technician who fixed the stove was excellent and very thorough. At the end of the year, I'll renew my insurance. Having the repairs done by someone else was really convenient!

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    Customer ServiceTechStaffTransparency

    Reviewed Oct. 10, 2024

    I received a response right away when I called Regency Total Warranty. I gave a brief explanation of the problems, and both repairmen arrived ready with the right parts and knew exactly what the problems were. In the past, repairmen had to come out, assess the issue, and then depart to retrieve the part. Regency Total Warranty was a wise choice, and I will renew.

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    TechStaff

    Reviewed Oct. 10, 2024

    I made my first service request for a washing machine repair with Regency Total Warranty. Given the service provider's name, they were exceptional, showed there on time, and provided above and beyond what was expected. My entire experience with Regency Total Warranty has been excellent and they are very professional.

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    CoverageStaff

    Reviewed Oct. 10, 2024

    We have years of experience with Regency Total Warranty. Every year, we renewed them and kept them at our old home. It's the general scheme. Our main appliances, as well as the plumbing and electrical systems, are covered. Our interactions with Regency Total Warranty have been excellent. It's a convenience of use.

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    Customer ServiceCoverageTechMaintenanceStaff

    Reviewed Oct. 10, 2024

    When a repairman arrived to fix the air conditioner of my next-door neighbor, I asked if he could do the same for my house. He said he worked for Regency Total Warranty, so I bought a plan from them that covers my appliances, air conditioner, and heating system. They have been helpful, and it seemed like a good deal. I'm not sure what kind of plan they call it.

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    CoverageTechSales & MarketingStaff

    Reviewed Oct. 10, 2024

    My appliances, water, and electricity are all covered under my Regency Total Warranty and plan. They had positive encounters and sent out some quite pleasant persons. I have recommended them to others. They are capable. The discount program has allowed me to take advantage of the additional benefits. We got great service because they helped us with that.

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    Customer ServiceTechStaff

    Reviewed Oct. 10, 2024

    The best Regency Complete Warranty plan is what I have. When compared to First Choice, which I had previously, they have been fantastic. It has been completely different. There has been excellent customer service. I had another feast to prepare for the weekend, so they sent a repairman out the following day after my stove broke right on Thanksgiving. It's amazing so far.

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    CoverageTechPriceMaintenanceStaffRatesFollow-Through

    Reviewed Oct. 10, 2024

    Our heating and air conditioning systems, as well as all of the equipment, are covered by my Regency Total Warranty plan. They're fantastic! They fixed my broken cold washer right there and then. They could have given me one, but their price was less than what I ultimately paid, and since I didn't want to give it up, they mailed me a check in the exact amount they had promised. When I bought the coverage, they promised to do what they said they would, and they were quite professional. They haven't made any purchases yet, despite my referrals to a few others.

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    Staff

    Reviewed Oct. 10, 2024

    Our Regency Total Warranty has been in effect for the past two years or so. It has been a pleasure working with the Regency Total Warranty staff. We've had our microwave fixed, our garbage disposal and garage door opener replaced, and our furnace serviced. We have found the Regency Total Warranty service to be excellent value for the money.

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    CoverageTechStaff

    Reviewed Oct. 10, 2024

    The Regency Total Warranty has been fantastic and outstanding. My oven and cooktop were in wonderful condition and practically brand new, but they changed it since the part for some of those small items was no longer available. That pleased me. Although I would have loved to have it fixed, they replaced it because they were unable to do so. It was quite simple.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 10, 2024

    The Regency Total Warranty has performed admirably. My dishwasher and microwave have both been serviced. My air conditioner and heater's fan motors were recently replaced. They responded really quickly. I had gotten a different company when I had called in another service request. The woman asks, "Do not you know you have a 60-day warranty that they have to come back out if anything was wrong with it?" and I wish I had written down the number. The man emerged after hearing another disturbance in the fan area, and it turned out to be a straightforward wire. I have had a decent experience with them aside from that, though. We have had great success working with them.

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    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed Oct. 10, 2024

    My house and septic tank are covered by my Regency Total Warranty coverage. My interactions with them have gone smoothly. The plumber did an excellent job and was very professional, so I have not had any issues with him. My interaction with Regency Total Warranty has been good, and they have responded quickly.

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    Customer ServiceCoverageTechMaintenance

    Reviewed Oct. 10, 2024

    Since I work in real estate, I have been aware of them for a while. I have previously utilized Regency Total Warranty, and several of my clients have as well. I have used them so far to fix a toilet and a half bath. They also came out and fixed the upstairs heater that stopped working recently. I did not have to keep phoning to get them to show up—both were done really well the first time. I have had a positive experience, and my heat pumps and appliances are protected. They have greatly satisfied me.

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    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Oct. 10, 2024

    My water heater went out of service. Regency Total Warranty is who I called. The following day, they had dispatched someone. Even if my work schedule prevented it from being replaced until the following week, that was my problem. I paid $60 for it, and the workers were really competent. My floors are hardwood, and they are spotless! This past fall, I did run into some trouble with scheduling my central unit maintenance, but it turned out to be a misunderstanding and not a major issue. Everything will always have advantages and disadvantages.

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    Customer ServiceTech

    Reviewed Oct. 9, 2024

    I discovered Regency Total Warranty while looking around. I gave it a shot. They respond fairly well thus far. I only filed a complaint regarding one contractor since I was having issues. I tell them I do not want this guy here anymore and they send me someone else, and every time I have a plumbing issue, they send him back. They send me another person. The task has been completed with everyone's presence. I have nothing to complain about. It is gone well.

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    Customer ServiceCoveragePunctuality & SpeedResolutionTimeliness

    Reviewed Oct. 9, 2024

    The Regency Total Warranty has been a pretty decent experience so far. We bought a mix of their insurance policies after some friends suggested them, so I know that our appliances, house belongings, and pool are all insured. Everything went pretty well when we made a claim for a leak in our bathroom. After we made a claim, the firm called us the same day, sent someone out, and promptly corrected the issue.

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    MaintenanceStaff

    Reviewed Oct. 9, 2024

    Our experience with Regency Total Warranty has been excellent. We had them fix our garbage disposal and subsequently the sink, and they performed a fantastic job. We are really happy with the work that another gentleman did to fix our refrigerator in our garage and get it operating. They arrived in an acceptable amount of time and solved our issues. For the money, Regency Total Warranty is a good option.

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    CoverageTechPunctuality & SpeedMaintenanceStaffFollow-Through

    Reviewed Oct. 9, 2024

    My mother-in-law recommended Regency Total Warranty, which is where we got the appliance and air conditioning warranty package from. The oven would cook for a short while after we took it, and then it would simply stop before anything cooked. It was either something short or something else. When the man arrived, he repaired it for us. The repair guy was excellent. It is now operating flawlessly. Regency Total Warranty followed through on their promises and made a quick recovery. It was a wonderful experience.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2024

    It is been excellent. With Regency Total Warranty, we are pleased. As one of their clients, we have not been able to utilize any of our extra benefits yet, but the company and all of the specialists they sent to us have been excellent and really responsible. They have never failed to follow up with something. They appear to have put together a competent crew to handle any repairs. The worry of knowing who to call for what has been removed. They provided us with good service and assisted us with that.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 9, 2024

    We bought the complete plan from Regency Total Warranty, which includes appliances, plumbing, and electrical work. They were really prompt when we called them about the air conditioning and asked them to come out. After contacting them, we had a call in less than 30 minutes, and they arrived within a day or two. It happened really quickly. They have proven useful thus far.

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    Reviewed Oct. 9, 2024

    We had been considering getting a home warranty for a long time, and a lot of family members have been telling us about it, but we just never did. We jumped in and did it anyway. We went and got Regency Total Warranty as that's the one I had heard about from the friends and family members who said how good they were. We've had no issues with them.

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    TechPunctuality & SpeedStaff

    Reviewed Oct. 9, 2024

    Regency Total Warranty was given to us when we had our original mortgage. We had a plan that was offered with the mortgage, but it was for appliances and repairs. We had an issue with our water heater, and it was the night before Thanksgiving. Even though it was really late, the gentleman came out and took his time, and he was professional. Even though it was late and short notice, he went out of his way to make sure that we were taken care of, even though it was late. They are incredibly good.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2024

    Regency Total Warranty was recommended to us through our agent at that time when we first bought the place. Everything's been handled well so far. We have no complaints about their service. We have been extremely satisfied with the Regency Total Warranty, and they always give us a phone number to call back if we are not satisfied. I've let my buddies know about them.

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    Sales & Marketing

    Reviewed Oct. 9, 2024

    We got a home warranty from Regency Total Warranty because it was working for my daughter, so we got it. They did exactly what they said they would. They have been good to us and fixed what we needed fixed. They've been there when things went wrong. I don't think my sister-in-law gave my name, so I haven't had the benefits of referral a friend or discounts. So far, so good.

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    Staff

    Reviewed Oct. 9, 2024

    My encounter with Regency Total Warranty was fantastic. I chose Regency Total Warranty since my friend highly recommended them. Their crew has shown us a great deal of respect whenever they visit our house, and they appear to be competent. Nothing has gone wrong for us. With their services, we are extremely happy and delighted. We have and would recommend Regency Total Warranty to everyone we know that has a problem or when we’re talking about stuff like this.

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    CoverageTechPriceMaintenance

    Reviewed Oct. 9, 2024

    I had a house warranty with a different business, but I wasn't charged for it for the first few months when my mortgage was transferred to another firm. So, I started looking for a replacement, and that's how I discovered Regency Total Warranty. After doing some research, they appeared to be rather competent. Once, we put them to use. They brought out a plumber to fix my leaking pipe, and he worked efficiently and swiftly. A person was dispatched to mend the drywall. I'm overjoyed.

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    Customer Service

    Reviewed Oct. 9, 2024

    The house we purchased had a warranty, but it has already expired. Furthermore, since we had two claims against the same object, we were unable to renew it. After doing some research, I discovered Regency Total Warranty and enrolled. When I started looking into it, I discovered that you could always renew it, no matter how many calls you had. Whenever I've had a problem with the house, Regency Total Warranty has never caused me any trouble. It's been a positive encounter.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Oct. 8, 2024

    I would recommend anyone interested in a home warranty to talk with Andrew before making a quick decision. He was very phone friendly and helpful with making my choices. I had checked out several home warranties before making my choice. Recently moving to a different state has been stressful enough without adding additional stress. Thank you Andrew.

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    CoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 8, 2024

    The technicians that came out to fix my air conditioner did so very quickly. They performed a fantastic job, and their service was superb. I will recommend anybody that has the service to go to them since they are extremely good service guys. The entire Regency Total Warranty service experience has been outstanding. I have no grievances. I am quite happy with the service they provided.

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    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed Oct. 8, 2024

    Since my wife has an extensive background in the real estate industry and we know others who have had success with Regency Total Warranty, we made the decision to acquire Regency Total Warranty as well. They have been with us for a while. We bought the combo plan, which includes coverage for appliances, systems, etc. They have been really kind and quick to respond. They have also had very pleasant and competent technicians and repair personnel. So we've been really pleased with the work they've done and the remediation they've done for us. We are quite happy with the service they provided.

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    TechStaff

    Reviewed Oct. 8, 2024

    Our neighbors who used Regency Total Warranty had excellent results. We concluded that was a sensible choice. Thus, we bought a Regency Total Warranty based on a recommendation from our neighbors. With the exception of one instance when they sent out a plumber, I have been extremely happy with everything. With Regency Total Warranty, we are really satisfied.

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    Staff

    Reviewed Oct. 8, 2024

    I've regularly used Regency Total Warranty for a very long period. They were the business that carried out my request. I didn't browse around or even looked at competitors. They have had amazing people. Not only have I been with them, but I currently have them in both of my houses, and I have also recommended them to others.

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    CoverageStaff

    Reviewed Oct. 8, 2024

    I was first introduced to Regency Total Warranty by my daughter. I purchased the one that includes almost everything. I have no issues. Indeed, I put them to use today. When they had to replace my hot water heater the first time, it was operating without any issues. They also corrected the leak beneath my sink that was there today. They seem to know exactly what they're doing and are really lovely folks. They really have satisfied me. They're fantastic! I've used Regency Total Warranty four or five times in the time that I've had them. And each time, I'm happy with the outcome.

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    CoverageTechPunctuality & SpeedMaintenanceStaffTransparency

    Reviewed Oct. 8, 2024

    I chose to purchase a Regency Total Warranty after learning how much my friend loved theirs. My purchase includes coverage for air conditioning, appliances, and other related items. The individuals that had to come out to fix things did so very quickly, and customer support kept in touch with the repairmen and kept us updated as well. They were excellent.

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    TechStaff

    Reviewed Oct. 8, 2024

    We just kept our Regency Total Warranty because we are so delighted with it. They are really polite. Our washing machine issue was our most recent issue. We had great assistance from the person whose contract is with Regency Total Warranty, and we have had no issues at all. They dispatched someone to handle our issue every time. It was fantastic beyond measure.

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    CoverageStaff

    Reviewed Oct. 8, 2024

    Our heater and air conditioner were covered by our appliance combo plan with Regency Total Warranty. A few years ago, we had them in a different home. After that, we re-registered after moving into a house. They have provided us with outstanding service every three times that we have employed them. They know a lot. They have greatly aided me. I have suggested them to a number of my neighbors and know a handful of them have signed up.

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    TechStaff

    Reviewed Oct. 8, 2024

    Regency Total Warranty is, in my opinion, among the better options. The major reasons I choose them were the deductibles—they were lower than most, and Regency Total Warranty didn't have any negative reviews. The professionals that came out here performed an excellent job, and it was quite easy to submit claims to them. I have no grievances. Their personnel performed an excellent job and were very kind and professional.

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    TechStaffNetwork Quality

    Reviewed Oct. 8, 2024

    We went with the one-year plan because the Regency Total Warranty was quite similar to the first one we had. We often file our claims online, and we've never encountered any issues with their contractors. Both the technician and the caliber of the work performed on our appliance were satisfactory. We decided to purchase the one-year plan because the Regency Total Warranty was fairly similar to the first one we had. Typically, we file our claims online, and we've never encountered any issues with their contractors. Both the technician and the caliber of the work performed on our appliance were satisfactory.

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    CoverageStaff

    Reviewed Oct. 8, 2024

    Andrew was very helpful with explaining the policy to me. Was a very pleasant person. Explained the benefit of taking the three year plan. My sister-in-law told me about this plan. When I told Andrew about that he offer me 6 months free. I am going to tell other people about your company. Am very happy I joined.

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    CoveragePunctuality & SpeedStaff

    Reviewed Oct. 7, 2024

    Andrew answered all my questions promptly and without hesitation. He was considerate and professional. He had no problem reviewing the plan with me. He gave more detailed information concerning the coverage to the questions I had for him. He should be considered a highly valued representative of your company. I am pleased to provide a review for him. If and when I have to use this warranty, I hope I can take pleasure in recommending this company.

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    Staff

    Reviewed Oct. 7, 2024

    When talking to the customer representative he was very professional in answering questions concerning the home warranty plan and was very patient. I am hoping this home warranty is going to be as good as what is stated. If it is I will definitely recommend to a friend and my family,

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    TechStaffNetwork Quality

    Reviewed Oct. 7, 2024

    We decided to purchase the one-year plan because the Regency Total Warranty was fairly similar to the first one we had. Typically, we file our claims online, and we've never encountered any issues with their contractors. Both the technician and the quality of the work performed on our appliance were satisfactory.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2024

    My communications with their personnel were really simple and easy to follow. The individuals I spoke with over the phone were excellent. They displayed a high level of professionalism. One of my favorite purchases to date is the Regency Total Warranty. I would suggest them to a friend. My encounter has made me quite delighted. Their personnel performed an excellent job and were very kind and professional.

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    Claims HandlingPricePunctuality & SpeedStaffRates

    Reviewed Oct. 7, 2024

    I had previously experienced numerous issues with the house and had received a recommendation from a friend for a home warranty. After looking at some prices, I found Regency Total Warranty and had them check out a sump pump that I had a problem with, which allowed me to avoid filing a claim. Regency Total Warranty was very helpful and completed the work promptly.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 7, 2024

    I had previously canceled my house warranty package. I looked for home warranty services because I felt like I needed some form of protection. Regency Total Warranty was listed online, so I gave them a call. I enjoyed what they provided. It was more affordable. I chose them since their price was less expensive than what I had been paying previously and they took care of everything I required. With them, I have filed one claim. Everything went smoothly. They showed up and did a really good job.

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    Claims HandlingHonesty & Transparency

    Reviewed Oct. 7, 2024

    Over the years, I've had home warranties. I started contacting around and going online to get rid of the one I had because I wasn't happy with them and they weren't completely honest about what their services were. That's when I found Regency Total Warranty, and I spoke to a lot of them. I took it because they all seemed to be the best. The procedure for filing a claim went smoothly.

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    Customer ServiceClaims HandlingTechPunctuality & Speed

    Reviewed Oct. 7, 2024

    Regency Total Warranty is a company I would highly recommend. My air conditioner was acting up, so I called them to file a claim. They sent out a newer company, which I had never heard of, but they did a good job, and I used them on my own again. The people arrived on time, and even though I had to get a new thermostat, that was done quickly and easily. Since I had a lot going on that day, it was efficient.

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    Customer Service

    Reviewed Oct. 7, 2024

    After acquiring our new house, the seller declined to provide a home warranty. As a result, we decided to resolve the situation ourselves. I looked it up online and contacted a few businesses. Regency Total Warranty was by far the friendliest of them all. During our phone call, they gave me a lot of information, which finally convinced me to use their services. Everything about the experience was simple and painless.

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    Customer ServiceCoverage

    Reviewed Oct. 7, 2024

    I searched up a list of home warranty companies online as we were buying a house. I looked through businesses with respectable customer reviews and sent a few emails inquiring about the services they offered. Since this was my first home purchase, I had no idea what was covered and what wasn't by the home warranty. I received a call from Regency Total Warranty again, and we were pleased with their offerings, plus they added a few extras. My spouse believed that they covered more than their rivals, even though we received an additional two months.

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    CoverageTechPrice

    Reviewed Oct. 7, 2024

    Compared to many other providers, Regency Total Warranty offers the best coverage for the lowest possible cost. My appliances were becoming old, and because I'd had one before, I thought about doing it again. My submissions of claims to them have gone smoothly. I was always taken in by them. Although the service has occasionally disappointed, Regency Total warranty was not at fault. I have no issues whatsoever about the service; I am quite pleased with it.

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    PriceStaffRates

    Reviewed Oct. 6, 2024

    The agent described with me in full detail what I was purchasing and got me the best deal for what I was looking for. I am very pleased with the purchase and the price. He took his time to explain to me all the different packages and what I would possibly benefit from most.

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    TechMaintenanceStaff

    Reviewed Oct. 6, 2024

    I am extremely pleased with the excellent service, and I heartily suggest Regency Total Warranty. My clogged sewer line was fixed, and the work was completed to an excellent standard. Although it wasn't fixed the first time, the contractor was really professional and performed an excellent job the second time. They were incredibly informed and patient with the problem and everything went really smoothly.

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    StaffResolution

    Reviewed Oct. 6, 2024

    My initial experience with Regency Total Warranty was outstanding. They handled the situation with a great deal of patience and knowledge. I would always advise anyone to use home serve. Despite my frustration, they reassured me that everything would be alright. When the work was finished and I could do my clothes without worrying about running out of water, I was overjoyed. Fantastic work.

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    TechPunctuality & Speed

    Reviewed Oct. 6, 2024

    A few years ago, we bought an older house, and shortly after, we added the Regency Total warranty's sewage warranty. We have need their services on multiple occasions due to clogged pipes, and each time I contacted Regency Total Warranty, they promptly and politely attended to our urgent repair needs. Even on Saturdays, the plumber they dispatched to clean our pipes arrived in a matter of hours, which we truly appreciated.

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    Regency Total Warranty Company Information

    Company Name:
    Regency Total Warranty
    Country:
    United States
    Website:
    regencytotalwarranty.com