Regency Total Warranty Reviews

I need to replace my water heater. The same-day service was excellent! Our replacement hot water heater was installed in a matter of hours by a professional, amiable plumber that Regency Total Warranty arranged for us. I was really grateful for the assistance. This Regency Complete warranty plan is definitely worth the price.

The salesman was very polite and informative and said I would receive an email with all the information but it won't let me access anything but this survey. So at this point all I know about what I paid for is what he told me but have no proof otherwise.

Andrew was very helpful in explaining the coverage and working with me to make things right for my home without being pushy. After explaining all of my options he then told me take the time to think about it, and he would call me when I was ready to commit. I appreciate the professionalism and not being forced into a purchase.

Andrew was absolutely the best, very knowledgeable, helpful, & saved me money on the 3 year locked in plan, as I am a senior citizen & Air Force veteran. Very happy with Andrew & Regency! I will definitely be mentioning Regency Total Warranty with family & friends, this was definitely a 5 star experience.

I've had my heating and air conditioning systems serviced by Regency Total Warranty. Like many of their repair representatives, Andrew was very professional today. He always goes above and beyond. He was great—he arrived within the repair window, fixed the boiler's thermocouple issue, and waited a few extra minutes to make sure the system fully recovered. His concern for my safety that made me feel confident that we would be safe. I recommend that every homeowner should get their Regency Total Warranty protection for their heating and air conditioning systems.

I signed up for their heating plan out of concern about a boiler issue. The simplicity of arranging a same-day service date did not let me down, and the repairman showed up on schedule. With ease, he determined the issue, and amazingly, the parts were located! The boiler is humming again after he arrived the next day. The specialists at Regency Total Warranty have exceeded my expectations. Once again, thank you!

If you need assistance, just press the button, and a kind person will guide you through the entire process. These people are there to serve you around-the-clock. Really, they are able to meet all of your wants. You'll be astonished at the excellent coverage they offer. This coverage really amazed me, and it will also impress you. It makes me feel confident to know that you are protected by your warranties. You should visit the Regency Total Warranty website to see everything that is eligible for warranty coverage. It is now open. It's a simple and safe method to use. There is nothing superior to Regency Total Warranty.

Excellent customer service was provided to me during the entire undertaking. Everybody I interacted with was kind, courteous, and competent. They provide a large assortment of coverage options. I had no trouble finding a plan that worked for me. I had a lot to pick from among the options that were offered. I would say that I got excellent value for my money considering the coverage I had and the amount I spent. I believe I had enough options to choose exactly what I needed at a cost I could afford. Regency Total Warranty provided me with enough ways for interaction to get in touch at any time I wished.

Andrew was very professional and thorough. We are in our late 70s and now feel more comfortable and secure with Regency behind us. I have done my due diligence with regard to the service and cost of every home warranty provider and found Regency to be the best for us.

I'm rather happy with the services. The coverage policies for the Regency Total Warranty are adequate and comprehensive. I will keep doing business with the company since I am happy with the coverage that is being supplied. Really affordable rates in comparison to other businesses. This business appears to be accessible when needed and is simple to get in touch with. There are customer support representatives available, and I haven't had any lengthy phone waits.

I recently enrolled in a Regency Total Warranty service, and I'm really pleased with the dependable features and advantages it provides. My home's major appliances and systems are covered, so I can rest easy knowing that I'm guarded against unforeseen repair expenses. Excellent customer service has been provided, with prompt response times and informed agents. I value the ease with which claims may be submitted online and the speed with which any problems are resolved. All things considered, I heartily endorse this Regency Total warranty service to anyone searching for dependable protection and top-notch assistance.

Max **, He was really nice and helpful! I really appreciate his support and advice on getting home insurance and answering all my questions THANKS MAX!!! I really feel safe and at peace with everything. I will tell all my friends and family about Regency Total Insurance but I do have a few more questions now that I’m thinking about everything! I’m from Las Vegas where we don’t have to worry about things like this in the south!

Very professional, knowledgeable and patient. Great job Andrew. Took the time to answer all my questions and promptly answered his phone via his direct line. He provided me with incentives (aka military and senior citizen). Plan includes 3.5 years (fix). This is important with the rate of inflation these days. Not having to renew my Home Warranty company every year is important. Anyone is so busy with jogging life, this is one least thing to have to worry about. I also have a money back guarantee prorated.

I wanted to write to express my admiration for your customer care team; they were very quick to resolve my issue and followed up with me to ensure I was satisfied. Keep up the great work! I rated my service experience 4 out of 5. The product meets my needs, but there’s always room for slight improvements.

In my search for home warranties, I identified Regency Total warranty as offering the most favorable deal and outstanding coverage. I completed the registration process in a matter of minutes. Victor was both amiable and professional, providing thorough and timely responses to my questions. He worked collaboratively with me, making the experience seamless. I look forward to my continued association with Regency Total Warranty.

I was really pleased with the repair service's quick response time. Additionally, the follow-up was superb. The repair was completed promptly, and I have no doubts about its durability. With confidence, I will use Regency Total Warranty's services for all of my needs going forward and will spread the word to my friends and neighbors.

Talked with Andrew. He was helpful and friendly. He answered all of my questions and concerns and made sure I had access to all deals and savings. He explained every topic in a straightforward and simple manner. Hearing that all of my essential systems—including the water heater, ceiling fans, and HVAC—were covered made me happy. Overall, our experience with Regency Total Warranty has been enjoyable.

For our property, we gave Regency Total Warranty a call. We were taken aback by the prompt quote and excellent service. Mr. Alex was really polite and well-mannered. He provided us with the best deal and took the time to go over everything. At any point, we would suggest Regency Total Warranty.

The gentleman from Regency was very nice and polite. He told me what I needed to know and said they would send me a policy email. They were very professional and fast. The prices were reasonable, too.

Regency took out the payment from my bank account but I check my emails every day and nothing has been sent to me. So I'm not happy right now because I got nothing in writing from them. I got the warranty because everybody told me I should have it. But before I got it, everything started to go haywire. I'd already fixed my air conditioning and my furnace. I knew that Regency weren't going to cover that. Now I've got water over the walls in the basement, and that's not going to be covered either. My insurance company for my homeowners won't cover it. Also, it's not really an appliance and I think Regency only covers appliances. But I have no idea what's really covered because I don't have a paper copy of the contract.

Before my husband died, he had Regency. I picked them back up in July and though I haven't used it yet, I'm satisfied.

I spoke with Andrew and he was very professional and helped me to make the best financial decision towards my policy. I would definitely recommend Andrew to my friend and family. I’ve had past experiences with other home warranties that did not come through. My neighbor suggested I call Regency and give it a try.

We are genuinely pleased with the representative's in-depth understanding and proficiency in addressing our particular problem. They went above and beyond to make sure that our needs were not just satisfied but also surpassed. They also provided innovative solutions. We were satisfied that our problem was in capable hands and felt appreciated as a customer as a result of their proactive attitude and attention to detail. Furthermore, the agent stayed in constant contact with us during the call, updating us on developments and schedules. Throughout the entire engagement, their professionalism and dedication to provide exceptional service were clear to see. All things considered, this customer service call was the pinnacle of customer care—a smooth fusion of knowledge, compassion, and effectiveness that made a lasting impression. It demonstrated the commitment and confirmed our faith on Regency Total warranty.

I recently had a really good customer service call experience that impressed and satisfied me. I was greeted by a kind, professional person who radiated sincere warmth and empathy as soon as the conversation connected. I felt immediately at ease with them, and our conversation had a good start. The individual attentively addressed my concerns and gently guided me through each stage of the resolution process during the call, demonstrating outstanding listening skills. They took the time to comprehend the complexities of my problem in its entirety, making thoughtful inquiries and offering thorough explanations all along the route. I wholeheartedly endorse Regency Total Warranty.

Very friendly and helpful. Answered all my questions. Explained products. Helped choose right plan. Explained process. Was useful. Very articulate. Good English. Would recommend to anyone. Amazing customer service. I think I said enough. Good night amigos.

This company sounds really great. I enjoyed talking to the salesperson about the warranty and what they offer. I liked what was said especially that they are local and can serve my area without hesitation. I like the price that go with the package, very affordable. I don’t mind paying for with the service I will receive.

Great support and customer service from Regency Total Warranty. The customer support representative's attentiveness was unmatched from the start of the call. He offered us a number of plans that would satisfy our requirements, including ones that would save us a significant amount of money over the long term by covering a number of years. In addition, after months of investigation, we selected Regency Total Warranty because of their exceptional customer support and availability of a 24/7 service call line in case of an emergency. The only warranty company I would suggest is Regency Total Warranty as their testimonials from previous customers speak for themselves.

Pleasant quick accurate response to my questions. Called up not expecting to purchase product but decided during conversation to purchase. Incentives to purchase were clearly explained. I asked about contract with specific terms and exclusions clearly explained. I was told that all listed systems were covered. I would highly recommend to friends that they also purchase this service. Thank you so much.

Very good customer service as well as response time. Sales person was very knowledgeable also was able to help me understand your coverages and policy. And I do hope that this carries over once I put in a claim or if that happens at all with your company. I also need more information about your policies and the company in writing and also brochure would help. Thank you very much for your time as well.

I had some questions regarding my Service Agreement and spoke with Josh who provided me with excellent customer service. Josh was professional, patient, and did not make me feel rushed. He took the time to answer all of my questions. He also advised me to call him directly with any additional questions or concerns.

This process was quick and easy. The rep answered all of my questions. The cost of this warranty was very reasonable for me being on SSDI. Thanks and look forward to my home being protected by this company for many years to come. Extremely smooth process. And more coverages than expected.

I like the Regency Total Warranty for my house. The rep was a very nice guy. He explained that Regency is popular. Everybody has Regency. I used to have a home warranty. I paid $183 a month for four months, and I put down $295. So, I canceled that. And he said, "Just try our Regency." He charged me 399 for 18 months. That's good. He gave me a discount because I'm a senior citizen and it lowered down my payment. Some people 500, 1000. And the rep said that I would pay only 65 or 75 to fix what my problem was at the house. I signed up on August 14. I'm due to get one to come to the house and take care of our power in the kitchen. I'm gonna call for an electrician.

I wanted to have something for the house on some aspect. I was looking at something on the internet, entered some information, and this guy from Regency called me. In the beginning, the guy wanted three years’ worth of premiums. He gave me that large figure, 1,000 and something. As the years go on it, you get a reduction for seniors. I told him I only wanted one year to see how the warranty would work and if it was gonna cover anything. I have a sheet that Regency sent me with what it covers, and the guy charged me 400 and something dollars. I called today for a window that is not acting right, and someone answered right away. I asked if they covered that, but the young man told me no. That was disappointing.

I thought I had Regency but I didn't. Then I got them and had to cancel my other one. It was a big mix-up, but it was good with the signup with Regency.

The sales people from Regency were nice and the signup process was great. But I didn't really understand why I paid 1,500, then I have to pay so much per month.

I did not realize it was already time to pay for my plan, so I emailed Victor and he was prompt and thorough in helping me resolve my payment issue and helped me get it paid on time! Thank you Victor, for the excellent customer service. You're always there when I need you.

Andrew was absolutely great with the onboarding process, and he explained everything very well. The pricing that Regency offers compared to their competitors is second to none. Hopefully, I don't need to use any of their services. But in the event that I do, they are now on deck. What got my attention in the first place? An advertisement on social media, specifically Instagram. Kudos to the marketing team, because I wouldn't have heard of Regency Total Warranty without the ad on Instagram.

I am waiting the arrival of my policy #** that I purchased on 8/15/2024. I contacted your company and talked to "Max" who is to email it to me. I assumed it would be attached to this email from you, but all I received is this survey. Hopefully it will be forthcoming soon.

Andrew was great to visit with. Professional and knowledgeable and provided great follow-up. I have been considering a warranty for my home for some time and this plan made great sense. Thank you Andrew!

Very happy with the different options Regency had to offer! Max was very knowledgeable and helpful in explaining the different options! I’m feeling very confident about my recent purchase of Regency Total Warranty! I think this will provide me with the coverage I need and be able to save money as well!

On Saturday, all of my kitchen drains, including the washer drain, backed up. Even though they couldn't get someone out until Monday, I called. I was pleased with the repair and how Regency Total Warranty dealt with my call, and the plumber they sent was very professional. I am grateful to Regency Total Warranty for preventing me from paying an enormous plumbing bill!

Regency Total Warranty was informed of my issue with our dishwasher. They scheduled my repair, and their repair team promptly called me. They came out exceptionally fast to fix our dishwasher. Very pleasant service personnel and excellent service. Anyone can benefit from Regency Total Warranty, in my opinion.

Regency Total Warranty has exceptional support and customer service throughout the entire warranty. From the outset of the call the mindfulness of client care delegate was like no other. He gave a few plans that would address our issues including plans that covered a wide range of quite a while which would set aside us loads of cash for the long stretch. Moreover, following quite a while of exploration we settled on Regency Total Warranty for their unparalleled client support and all day, everyday administration call line in case of a crisis. Regency Total warranty is the only warranty provider I would suggest as their surveys represents themselves for existing clients too.

I'm extremely content with the buy insight of Regency Total Warranty. The salesperson was extremely knowledgeable and took the time to respond to all of my inquiries. I looked and chose to purchase the Regency Total Warranty due to the expense and inclusion. By a wide margin they are the best incentive for the home warranty.

We had great experience with Andrew, he was very helpful, he spoke very clearly and respectfully explained the policies. I called few times after asking about some services and he answered all our questions very patiently. I can very happy customer and I will definitely recommend it to others, it's a great service.

I usually don't take the time to leave reviews, even if they are good, but I had to take the time to praise Regency Total Warranty. I filed a claim AC claim on a Sunday afternoon, Monday morning they called me and had an appointment scheduled for Monday at 11am. The tech assigned with AC Doing Service Alex was amazing! I am very much satisfied with the professional technical service and timely response.

Victor presented the policy and options clearly. He answered all my questions and provided explanations when required. If the Total Guard policy provides all the benefits that he described, I'm sure I will be happy with the purchase. If it fails to perform as presented, I will definitely take advantage of the opt-out provision to cancel at that time.

Your sales person Victor ** Was really great to work with. Very personable and knowledgeable, excellent customer service. I would recommend Your company because of your salesperson. I have taught customer service for casinos in retail. Your salesperson Victor is outstanding. If your company is this good has he made me feel it is. I will be very happy and stay with you. Thank you.

I got Regency for my home and my experience was great. Their rep explained my policy and what it covers. I'm very satisfied with the signup.

I went with Regency Total Warranty because they had a good sales pitch. Also, the quality of the coverage sounds good to me.

I was looking for something for my machine and Regency had the person come out the next day and they repaired the machine. But I paid more than what I thought I was gonna pay. Regency quoted me one price and charged me something else. They came out and charged me for the maintenance fee and told me what their consultation would be. Then, they charged me for the label. It came up to 300 because they had to put a part in. But if I call them in the future for anything, I will only be paying for whatever is wrong with it. It should cover the service. This was my first time dealing with them and I am in a program that if something ever goes wrong, they won't charge me. The only thing I would probably pay for is the label.

I signed up with Regency and it was fine. They ended up being the most affordable for me.