RainSoft Water Treatment Systems Reviews

RainSoft's rep was very informative and knowledgeable of the product. The installers were great as well. They said to make sure that the barrel doesn't run too low with the salt, and they would contact us shortly before every year so they could come and schedule the yearly maintenance. It feels a lot cleaner when I shower. The first shower I took felt so slick and smooth that I kept on, "Why is this shampoo not coming off of me? What's going on?"

We're not really happy with the water system right now because we're still having slimy water. It feels like when you get out of the shower, you're not clean because you feel like there's a coating on you or something like that. We're not really happy. Their rep said that it's something to do with the oil on your skin, but I don't think that's true.

RainSoft set up a visit appointment and the salesman was very skilled. He knew his subject and he was very knowledgeable. He did on-site testing and the big thing was chlorine. Ours is the city water and we're very near the water treatment plant. I didn't realize the water treatment plants have such high doses of the chemical chlorine and we were drinking such high chlorine from the city water treatment plant. They set a date and time for the installation and the person came on that date and time. The person even called that morning just to confirm. He didn’t wanna drive out and find out that we were not home. He was a plumber so he knew his subject and was trained on installing their product line. He did a pretty good job and he asked different options - where we want it and this is that.

So far, the RainSoft system functions well. I just don't know how to check when I have to fill the salt. I need to figure it out. But I have noticed a lot of difference in our water. Now, it doesn't smell bad. It's also clear. Now, it's soft water too.

The lady I spoke with was very friendly. The installation was fantastic. The two gentlemen were very friendly. I had some damaged insulation foam around some of my pipes and one of the plumbers replaced it without even asking me. I thought that was nice for them to reach out and do that. The new system is fantastic. I can definitely tell a difference in my water. According to the test, it was really hard water. I had to clean out my sinks and my shower heads, at least, once a month. Ever since then, I have not had to do that at all. Usually, I could see buildup in the shower and from the spray coming out. And I haven't had any of that. I had a good experience so far with RainSoft.

When the guy installed our Rainsoft, he did not show me or do anything. I don't have the app with the system. I don't know how to put the salt. Nobody explained to me anything about how to operate it. But since having the system, we noticed that the water is soft and doesn't have any smell. Our skin is more hydrated than before. I'd recommend it.

The consultation with RainSoft Water Treatment Systems was very simple, easy to schedule, and quick. Also, the installers were professional. They arrived on time, explained everything to me, told me who to contact if I had any problems, and cleaned up afterward. So, they were thorough. We love our system. The water is so clean. We have crystal clear ice cubes. Our skin feels better, and our laundry smells better.

The rep was very knowledgeable and explained everything. Our water was coming out brown and he showed us what was in the water and the counts, and we got everything hooked up. We got the whole house filtration system and a reverse osmosis system for the sink. We got a CleanStart system as well for the washer and dryer and we like it because we don't like to use chemicals and laundry detergent. If we don't have that going into our septic system, we feel better about it.

The Rainsoft sales rep was good. He educated us on the water samples and showed us what our water really is and removed my ignorance. The installation of our Rainsoft went smoothly. They ran into some challenges, but they overcame those challenges. They had dug up the yard a little bit and then covered everything back up. Everything went well. The system is great. The best one I ever had. I'm drinking the tap water now and our skin feels great. We noticed prior to the installation, that at least twice a week, we would get bumps on our skin. And we just noticed how our skin has been clear the last month and a half. The thing that really worked best for me was to see the water sample or the water test. Because you could taste the metals in the water. It was like, "Okay. It's not really that bad." But then you see the test, they were like, "It's worse than you think."

I managed to get the whole system from RainSoft and since the installation, the difference in the water quality in the kitchen was instant. I like the cleaning product samples that they gave. As far as maintenance, it entails keeping it warm and putting salt in it.

The water test convinced me I needed RainSoft. It was a very nice experiment and it was very visual. The rep was there for two hours and a half. We were having casual a conversation during the free water test. I got the biggest water unit and the osmosis system under the sink as well as the washing machine system. The installer was wonderful and was fully prepared. He was accepting of my barking dog and my cat that would not leave him alone. He explained the system very well and told me about the regular maintenance I would need to do. He made sure to let me know that if I was looking for something, where to find it in my pamphlet or my manuals. I've had the RainSoft system for three to four months now and I've noticed drastic changes. It's so lovely. My skin feels smoother and it's not as dry. I use less soap in dishwashing, bathing, and showering.

The representative was very informative. He showed us everything and made sure we understood. We can call them for anything but the system can tell me if the salt needs to be refilled. There's an app that I was hooked up with. We can also take a look into the tank itself. Having the Rainsoft system installed, our skin and hair feel better. I don't see any water spots on any of my dishes any longer. Their products are great too. They provided me some samples of house cleaners, laundry detergents, and hair products. They gave us a credit, too, to order more concentrated stuff if we wanted to. I started to explore the website a little bit. Maybe I didn't search the right way, but it was a little confusing for me. Things are a little scattered. I wish the products were categorized together.

I've had a whole house system from RainSoft for over 20 years. It needs salt, and I add it myself. If I fill it right up, it lasts for six months. I use bags of salt that I get from hardware store. At one time, they had 25-pound blocks of salt, and I like that better. It's much easier to handle. The system also needs to be tuned up once in a while, so techs come every one to two years. I normally wait for a phone call, till someone reminds me it needs to be done. They put a brand new system in when they were here last time because the old one was getting weak and tired. Overall, RainSoft is a good system.

My RainSoft sales rep was fine. The installation of the system took much longer than I thought it was going to, but it was fine. I've had the system for a couple of months now and we've had good, clean water.

RainSoft reached out to me. They said, "Hi, how you doing? If you'd be willing to have us come out and talk to you about our product, we'd be willing to give you a free-of-charge gift card for Home Depot." I thought nothing of it. I said, "Yeah. Why not get a free gift card?" I didn't realize it turned into a two-and-a-half-hour presentation, but that would be the one negative about their service. They lead you to believe that this could be a 20-minute to a half-hour thing. It turns into an almost three-hour presentation. As far as why I decided to go with them, during their presentation, they convinced me and my girlfriend that their product does work.

There was a whole offer of a gift card at Home Depot for water testing. A RainSoft water tester came out and he was very personable. I bought the whole kit. The installation was very smooth and everybody was very nice and professional. They cleaned up and sealed up everything they were supposed to. I've enjoyed my experience with RainSoft, thus far. We have very hard water and it no longer has that chlorinated smell. It feels cleaner and it tastes better. My wife's hair is much more manageable according to her. She enjoys not having to use as much soap in the laundry now. My air seems cleaner because we got the whole kit in caboodle. I'm very pleased with the product and the RainSoft staff.

The installation took a little bit longer than the installers thought it was going to. But we got a complicated house with two hot water heaters. The installers did a good job. You could tell when you're showering that the water feels different and the water tastes better coming from the reverse osmosis. We like it.

The salesman came quickly and was very thorough in his explanation. The installation was quick. Everything went smoothly and fast. We love the system. With it, we don't notice scummy buildup in our shower and toilets. There's also less residue in our sink. We also love having our RO for drinking water. The water feels a lot better.

I had the filter and softener put in, and RainSoft did a nice job. But there were some communication issues with a language barrier when we were getting the equipment installed. I have a unique situation with this house and with the well. I wasn't really able to communicate with the guy that was here and I had to have it done correctly or it could cause some real problems. So I talked to the company and they took care of it. The installation was done pretty quickly and since then, things clean quicker. The water is soft, it feels nice, and we use less soap. Also, RainSoft's customer service was good and the guy who came out and did this stuff was wonderful. It was a fair price, too.

The rep was very clear. She gave us all our options. The installation went well. Our water feels and tastes better now. It doesn't leave water marks on everything. Buy a RainSoft. Everything was great and everybody was good.

This company offered a lot of things at the time is selling you the product and after you bought it, everything change, charging a lot of money for anything that they do, nothing of courtesy, the employees with nasty attitude, even the manager. Not recommend this company, because after you started the process and you started to pay all the money that cost, you cannot change it and have to stick up with it. Before you do business with them, think it very hard. Worst company ever.

I had an amazing experience with Rainsoft. My salesperson answered all of our questions that we needed plus extras. My installer was amazing as well. We have really bad water where I live. We also have skin issues such as eczema and dry skin. I like that the water is better with the system. It helps the hair and skin. I use less lotion now. Rainsoft was also very quick with the installation and I appreciated that. The system is expensive but it was worth it.

My wife wanted a water softener because she said we had hard water. We called Home Depot and they sent RainSoft out. The sales rep was really nice. He came in and did a bunch of different demonstrations and tests, showed us all the different filters and everything he had, and sat us down. That went great. We really liked it so we got the water conditioner.

Go with RainSoft. The presentation went well and it was what sold on the product. The overall demonstration that I received on the actual water quality was what I didn't get with the other company. Our water is softer.

I picked up a free water test at Home Depot and RainSoft called me with the results. They confirmed that I had hard water. The rep was very nice. He did his job in testing the water and telling me what the results were, and didn't push me to buy the system. The installation took a couple of hours. They did a neat job. They cleaned up everything afterwards, explained the system to me. It's a little on the expensive side, but I recommend it. I had a terrible problem with itching and it has helped with that a lot. And the water tastes better.

The sales rep of RainSoft was very knowledgeable and thorough when he presented the product. There was a lot of clarity. I knew what I was getting. I appreciate the fact that they were able to come out and get it done quickly. And it was a nice perk to be able to test out the new products with the new water system that they told me about.

They did some demonstration to show me that the water that I'm using is not as clean as I thought it was. They showed me that the filter would make the water clearer than even the bottled water. Since having the system, the water tastes better. It's more soapy when I'm washing my clothes. So, I'm using less water. The clothes are more clean too. They told me that I have to change a filter in the system every year, another one every two years, and then the salt. Someone was supposed to come here to install something on my phone for it to be connected but no one ever showed up to do that. But I'm satisfied with RainSoft. It's been a good experience, so far.

I've been completely happy with RainSoft. It does what it needs to do. The installation was great. The guys did a wonderful job. They cleaned up after themselves. It looks very professional. The system itself is great. It filters the water and the water tastes a lot better. It doesn't smell like a pool when I'm taking a shower. I can also drink water right out of the tap, which is beautiful.

We got the system that has the drinking filter and it water softener. The whole visit was three hours. There are other systems that are good and cost less. But RainSoft installed the system fast. They said that I need to put more salt once a year. But I have it on the app so it would show me. They also said if there was something on the app that came up that I needed to take care of, I just have to call them. The water works on my skin. At the beginning, the water is a lot of salty. But it started becoming more normal. And the flavor is different because it doesn't have all the chlorine. So, it's good.

This is our first home so we wanted the best for our kids and ourselves. That's why we got RainSoft. We purchased a fridge with Home Depot, and the company offered us someone to come in and test out our waters. The guy did, and showed us the difference between regular tap water and RainSoft water. Everything works perfectly fine. I had to just add the salt that they sell at Home Depot every three to six months. The water is fresher and cleaner. I could notice it in our food, clothing, laundry, and sinks. The water is more than what we could ask for. Clean water is the best water we could ever have. It's legit.

The Florida Department of Energy was the one who offered to have somebody come out to do the pitch for RainSoft. And they gave a $50 Home Depot gift card. The presentation hit things that were most important to me. In Florida, the water is notoriously foul-smelling. We're technically safe to drink it, but we don't want to because it tastes like sewage water. The shower is also foul-smelling. It burned my eyes. RainSoft also let me know because it does the filtration system, there would be less sediment buildup so we would have less plumbing problems.

The guy who came out was a little bit too thorough. My wife was getting a little frustrated that he wouldn't just tell us what the price was. But I understand he had a whole spiel to show us. And the more stuff he showed, the more I was interested. My wife is a no-nonsense person. She was interested right away but she was more and more convinced as it went along as well. Installation was seamless. Very clean job outside and they cleaned up after themselves. Everything looks fine. The water tastes better and there’s no smell since the system has been installed. It's definitely noticeably different. You wash your hands and the soap suds up a lot. RainSoft’s system is a very good product. We enjoy it and it’s very nice to know your water is safe. It’s peace of mind more than anything else.

We just got a new unit from RainSoft. The other one lasted for 20 years. We just love it. I went to check the salt and I could tell that we would need a new one because it didn't look good. The rep came and verified that, brought a new one the next day, installed it and we're all set. I use so much less soap to wash clothes. It's clean and my hair is getting back to normal. Before, I ended up getting conditioner from my hairdresser because my hair was so dried out from that city water. We're very happy with Rainsoft.

The Rainsoft system is doing its job. It's beautiful. We have drinking water. We don't have to purchase any more bottled water, because we got the system for the whole house and drinking water system under the sink. The rep also did an absolutely great job of demonstrating everything, explaining and answering our questions.

City water is terrible as it burns my skin and there's a high chlorine level. I was having issues with my skin. A sales representative called and we set the time for an appointment. He was a very polite, knowledgeable, and friendly young man. I got the water softener that strips out all the chlorine and makes the water more tolerable. An installer came and was very nice, but he left a hole in my wall and was supposed to come back and fix it. It took about two and a half weeks before he finally came back and I had to call and hunt him down to get him to come fix the hole in my wall. That was very frustrating.

The rep and I went over testing procedures he did. He told us where our water hardness was and what kind of unit we should get. He was very knowledgeable and he answered our questions. We went with a water softener system that has web access so see how the salt supply is holding up.

The rep was professional and very courteous. I got a water filtration system for my home. The first two guys who were scheduled for the installation had to reschedule. They said they couldn't do the job. They looked like they were hired off the street. A guy finally did it and did a great job. A follow-up QA came through and tested the water. It looked pretty pure from the test and I'm drinking my tap water. I get the soapy feeling when I shower which is always that way with the softener. Plus, there's no iron residue anywhere which has gotta be good for the dishwasher. I'm pleased overall but I'm not pleased with the price. It's definitely way more expensive than the other two systems I put in which were more robust than this.

I really enjoyed the salesman that came to the house. He was very informative but he didn't bog us down with too much information which allowed us time to process what he was saying and what he was trying to sell. He made it a very enjoyable experience. We purchased the complete water softening system and the installers were on time. They were very neat and tidy. They also let me pick the spot where to put the salt container. RainSoft has been wonderful and I drink my tap water now.

The people I dealt with at our location in a town in Florida did a great job. They were very efficient, knowledgeable and informative. It was very good dealing with them. We got the water softener and we did the reverse osmosis tank on the kitchen sink. You can't drink the water down in Florida or where we are so it makes the water drinkable. The water is not perfect, but it's a whole lot better in terms of discoloration and odor. The installation team seemed to be very friendly and knowledgeable too. They asked me where I wanted to put things and it all worked out well. They were not too messy. The experience with RainSoft was excellent and very satisfactory.

I was shopping in Home Depot, and one of their employees came around with a clipboard and asked to interview me with respect to my home water scenarios. I agreed. He ultimately asked if I would mind being visited by a RainSoft representative. I said okay. We became almost good friends in the time that the rep was there. We talked about getting together outside of his doing what he was doing and our doing what we were doing. We haven't done that since, but we have an awful lot in common. We liked him a lot. We purchased the whole house filtration system. The installer was also likable, approachable, helpful and did a good job with what he did. Since having Rainsoft, I have not seen any scale buildups anywhere in the house. And that was one of the primary reasons why I wanted to get Rainsoft. I've been happy with that.

The rep that did the presentation was good. He got the point over real good. The installers did a walkthrough once everything was installed. Now, the water is softer and I don't have that smell in it like it was. The guy told me that the little faucet that they put on the sink seems to be putting out air every once in a while and that it would quit. But I've run way beyond that gallon.

The guy who came out and did the water test was really informative about how the RainSoft system affects the water, clothes, and all aspects of the house. He was extremely knowledgeable, friendly, directed us where we needed to go, and fitted us with what we needed. Also, he didn't try to sell us any extras. He mentioned about the benefits of having the equipment on the sink, but we decided to pass on that one. The next day after his visit, the installers came out and installed our system.

My aunt has known Carol who sold us the RainSoft system. So, I asked her if she would come out and give us a demonstration and she didn't leave until we had one and we love it. We have the water treatment system and the water softener. We got the reverse osmosis. Everything is set up to remind me online and on the phone app. Very little maintenance. It's automated on the actual system itself. It has little bars that would tell me when I need to refill the salt and I would get a text when the filters need to be replaced, which is once a year, and another one is every three years. The water is softer, hte glasses are cleaner, and the bathtub stays cleaner longer. The good-tasting, reverse osmosis water is amazing.

I felt the difference in the water when the associate came over to my house and he showed me the products. We got the whole kit and our water is cleaner and fresher. I feel it whenever I take a shower. My skin feels smooth, silky, and a little slippery in a good way -- I feel germs are off of me. My husband loves it. Also, we don't buy bottled water anymore. It helps us save money. My husband brags about it all the time. I recommended it to my dad and he loves it.

The experience with RainSoft was overall good. The metallic smell has been removed from the water. We're trusting the system. From a drinking water perspective, we've eliminated the in-fridge pitcher, ZeroWater, that we were using. We now take water directly from the fridge to drink.

My mom got with RainSoft, and they went out to her house. She told me about that, then I had them come out to our house to do their tests. They showed us our water, and they put different chemicals in to show the chloride content. We got the water softener and there's a reverse osmosis with it. One of the main things different is the taste in our drinking water. Our clothes seem to get a little cleaner and they smell a little fresher too. Also, my skin hasn't felt as dry after showering, and I haven't had to use as much lotion. My daughter has a bit of eczema, and for the past couple of months we've had RainSoft, it seems to be clearing up a little. I don't know if I can give all credit to that, but I will give a lot.

RainSoft has been wonderful. In one prior residence, I had sulfur water and they put a filter system in to take care of that. Then we built a new house about three years ago and this year, we've come up with heavy iron in our water. So they came out and put a system in to take care of that. I bought it one day and they installed it the next. It treats the entire home and for maintenance, we just put about a bag a month of salt in it. You just open the lid on it, look in it, and see how much is in it. It's got marks on the side, so you will see your level of the salt. The system has made a big difference. Our water tastes just like clean spring water and our sinks and toilets are not stained with the common iron rust-looking cover they get.

The water that we have is not good and I have a child that's on a feeding tube. The consultation we had with RainSoft was awesome. I liked the guy that came out to tell us about the system. The installation was fine and I like the system. We notice our bodies feel softer and our clothes smell better. I am gonna give RainSoft a call today because I had to add salt yesterday at 5 o'clock. I've only had the system for a month and I wasn't supposed to add salt for six to nine months. That aside, I've mentioned RainSoft to friends and I've asked them if I can use them for a referral. One of them is just waiting for his wife to get back home so he can call and have the guy come out.

We love RainSoft. The salesman was great. We were happy with how we could finance the system for two years which was awesome. So we're paying $100 a month. Plus, we got really nice products with the system for our dishwasher as well as hand soap and dish detergent. The installation was quick and easy. They called us a couple of weeks later to have somebody test the water again which was really nice. The first time, we weren't available but they were persistent and they called us again.

The guy came out and did the testing. We liked him. He was knowledgeable, friendly and connected with us. We got the water softener system and the laundry water thing and the installer was great. He showed up on time and got it all installed in a couple of hours. For some of the little things he needed to do, he checked in with us first. He made sure we were okay with everything and went over how it all worked. So that went well.

David, the rep from RainSoft, did a great job and convinced me. The installation was good and with the system installed, I like having clean water. I’ve noticed differences in my clothes and my skin. People should give RainSoft a try and they’ll like it.

We had RainSoft about 20 years ago. So when we had some water problems here where we're living, we invested in getting them to install a new system. They came and tested the water and showed us the results. The personnel that came to install the system were polite and very professional. They did their job and were done in no time at all. With the system installed, the water tastes better and it’s a softer water now.

Rainsoft did the testing and it changed our mind. It was very interesting and informative. I got a lot more out of it than I thought it would. The rep was great. He was very friendly, and straightforward. He gave us good information. The installer was great too. He came and did his thing and the installation didn't take as long as he had initially said it would. We're very pleased with the system. It's been a great change. We can tell a difference in just using the water, but also drinking it too. I had some difficulties getting the app synced in because it alerts us through the WiFi. I had a little trouble with that, but I figured it out. It's interesting to track our usage.

The rep was very captivating but also seemed honest. The water is so much softer and cleaner since having the water softener system. I love having it. I have kids so I'm really happy with not having the toxins in my water.

The installation of our Rainsoft was super easy. The guy showed up and it took a few hours. He didn't hassle me at all. Didn't bug me. He was out of your hair. I went downstairs and helped move a couple of things. He was very polite and very thankful. It was a good experience. I like the system and I like what it does for the house because we have the full system. That includes the air purification. My last one was the filter.

I was strolling through Home Depot one day and a young lady came by. She started asking about the water treatment system and I said that I didn't have anything at the moment. She said, "Well, can we come by and test your water and show you all the nasty things that are in it?" I agreed. The town we moved up here from had some of the best acidic water around. After seeing what was in the water, I accepted the offer to put in the RainSoft system.

The tech was very kind and knowledgeable. He was quick. Since having the system, the water is great. The only thing is that I was offered from Quality Home Products soap package, and he said it's free with the Rainsoft water softener. They were gonna call me or send me an email so that I could get set up and I could start receiving the soap product. But I'm still waiting for that.

When we took the test, we took a little bottle of water and mailed it off. Then, RainSoft called and gave me my results. They asked if I wanted somebody to come out and I told them to come on out. The reps came, demonstrated the system, and showed me how bad the water was. And we decided to buy the tank. I stood there and watched the installer. He did a great job so, it was a pleasurable experience. The system made a huge difference in the water quality. RainSoft could lower their price though. But it is what it is.

I decided to go with the whole house and the added extra filter system that's installed under my sink that has a separate little faucet for further reducing and maximizing for my drinking water. The RainSoft rep said that, mainly, I need to routinely check my system for any alarms and to add the softener salt pellets that I would need to continue the service. Any time I have an issue with the system, I simply give them a call. I've got an app that sends to all of my phone. I could check anything about the system. Since I've had the system installed, I noticed that quality taste of my water and everything we make with our water. I can feel the difference whenever we take showers. I'm very satisfied.

RainSoft's salesman was flawless. The installation was extremely perfect and the guy that did the installation was very professional. He explained everything. It was a good experience all the way around. The system is interesting and my wife likes it. Happy wife, happy life. There is a difference in the softness of the water and the taste of the water. Overall, we're noticing that the quality of water throughout the house is different. We don't have any more of the calcium buildup in certain faucets. I encourage you to get RainSoft. Overall, it's an incredible product.

Dealing with the sales rep was unnecessary because we knew we had hard water and we knew we wanted a water softener. So, it seemed like that added more to the process. I get it. It’s probably a little add-on to help sell the water filter, the drinking, and the washing machine thing. We probably could have gone with the water filter but we wouldn't have done the washing machine thing. I wasn’t impressed with it at all and I'm wishing we didn't get that. We had the filtered water run to the fridge. That way, it gets our ice too. And we have a refrigerator that has the water and ice in the door. So, we lost a little water pressure coming out of that, which we can live with. It isn't cool but we're getting a better quality of water. I like the soft water. It feels better whenever we're cleaning stuff and my hands don't seem to be drying out as much. The filtered water is great. It tastes way better than what we had.

I told RainSoft that we had a water issue and the garage got flooded. I also would have liked to have gotten some help on re-gluing the tile down, but I had it taken care of. But other than that, everything went okay. The system is working and I'm not having any issues with it right now.

My purifier was just taking the chlorine out of the water, but it wasn't making my water soft. The product from RainSoft does both. I felt that it was critical to get that done. The installation went smoothly. I'm a one-person household so I don't use a lot of water. But it is set up as far as softening the water, according to the test kit that they did.

RainSoft did a comprehensive two-hour water test. The individual that came out was very dynamic and very convincing that my partner and I thought it would be a good idea to invest in something that would improve our health. The installation went out very smoothly and without any issue. The staff was very nice. They were very flexible. They worked around our schedule. I was home during the installation. So, I was able to watch the step-by-step process. Now that we have the system, we enjoy drinking the water because it's tasteless. The softer water is really nice to take showers in and wash clothes. We're able to use less detergent. So, we have noticed a very positive difference. I would recommend RainSoft to anybody who's looking for a system.

I had a wonderful experience with the RainSoft rep. He was very knowledgeable and warm. He understood me. He knew what I was looking for. The installers also seemed to know what they were doing, and the whole experience was great from beginning to end.

I purchased the water softener and the reverse osmosis under the sink from RainSoft. It was 24 months, interest-free through Home Depot. The installation went great. Now, I always feel like I got soap left on me, but I know I don't because of the soft water. So that makes it special. We've been very pleased with everything.

The rep who did the water test was excellent, very professional, and very kind. He did a sample on our water, told us what was the matter with it, and we talked about it. Next thing you know, we signed the paperwork and they installed it. We went for a system for the whole house. The installation took a couple hours and they showed me exactly where everything was. We were very pleased with RainSoft's service. The telephone numbers are on the box if we have any problems and we got the maintenance people coming in every six months to look at it for a year.

I knew the water was bad, so I let RainSoft Water Treatment Systems stop by and test the water. The rep was very knowledgeable, polite, knew what she was talking about, and showed me samples. The installer came the next day with his truck. I was working on the laundry room so I had a nice clear space ready. So, it worked out perfectly. I had the whole product. I got the two big tall filters and the big old box that was full of salt. The washing machine is different. And when we take a shower, it's smoother and softer. I will refer friends to RainSoft.

The two gentlemen that came and did the installation were excellent and well-mannered. Also, the payment plan is real decent. I love the system. The only thing is when I water plants and I forget to either shut the salt thing off or forget to turn it back on when I'm done.

RainSoft's rep did a phenomenal job. He showed me the difference between my water that I was using and the water from RainSoft's system. The product really impressed me and it's the best purchase I've ever made. I had no idea how much water affects your skin and it was remarkable. I also have a filter and the water from it feels fresh.

RainSoft's salesman went through the systems and he was very knowledgeable. The installer was fantastic and he did an excellent job. He should be commended for that. We've been very happy with the system and it's complete, so it's everything we wanted. And the nice thing is that, if you move, you just take it with you. RainSoft will hook it up at our next house if we decide to have one, so we like that too. But we didn't realize the interest rate was that high on it and we're looking to pay off a large portion of it on the next month or so. Besides that, the water is great under that tap now and there's no comparison. We would recommend it and we'd do it again, if we have to.

It was an easy process from the beginning. RainSoft's rep was a nice guy. He came out and introduced himself, showed his credentials, and asked about the water situation. He asked if we would like to see a demonstration, check our water, and I said, “Sure. Let's check it.” Because I knew it was bad. He proceeded to do so. It proved that the water was bad. Once I had committed to the purchase, two days later, the people came and tied into the system, mounted the outside, and tested the water. Everything was good after that. It was two hours once they had to dig down to find the connection going into the house by the garage. We had a lady who came out from the office area. We went outside and opened the system up, and she explained how the thing works. Our water is a lot softer. We don't have to use as much soap or any kind of laundry material.

We had real hard water and the plumber we had here suggested that we have RainSoft. He set it up through Home Depot. We watched the whole thing when the rep was doing the water test. We have stuff installed underneath our kitchen sink and down in the basement. The water tastes a lot better since having the system and our skin is a lot softer.

They did a good presentation. They installed the system pretty quickly. Then they had to come back and install the spigot. But the price with Rainsoft wasn't the best and they never gave us all the salt. They said that they have it here two weeks ago but I never heard from them again.

The presentation was very good. Their rep was like, “Oh my goodness, man. Paul, you gotta try this.” He swore by the product and said it was the greatest thing since Kool-Aid. The interview was done very well. He compared the water we were getting in and showed us the negative. I got a bottle of water and I tested it against what he had. It showed up that all the things that he had was better.

They came in and did a demo and I was really impressed. The rep was very good and he did several different things that convinced me. One was he took our tap water and took a cloth that I had already cleaned. He shook it and we could see all the soap coming out because it wasn't being thoroughly rinsed with this hard water. We had the whole system, even the drinking water under the sink. Our water tastes better now and laundry is a lot cleaner. I can use bar soap without being all dried out and I see a difference in my hair. I would highly recommend RainSoft.

First home buyer and I sadly started off with agreeing to a $10,000 loan pretty much through RainSoft to buy a water softener. First off, original tech came out and did a hack job of installation. So I answered a rain soft call for basically spot checking how everything is going. Rain soft sent their best tech and he was honestly only reason I stayed with the product cause if not, I would’ve bypassed it and leave it in my garage to rot. But I can’t tell if it works or not honestly, but besides the product and the fact after I give the company $10000 dollars I still have to pay for services or he'll pay for the routine maintenance they have to come out and do? Cool, I’ll pay the monthly amount needed so I don’t have a default on my credit report.

When they came out to do the presentation, the guy was super friendly and informative. He seemed very trustworthy. Since having the system installed, I feel a difference with the water and the taste of it. It doesn’t taste like it's heavy on chlorine anymore.

The system was fine because I don't do anything. But it seems other companies are coming up with innovative ways along bettering the quality of the water. With what is being charged for Rainsoft, the price is very expensive. Also, the water that I drank from the faucet now with the new filtration system is salty.

Everything was great from the initial consultation, the demo, to the quote and the communication and the installation. I had to contact RainSoft Water Treatment Systems for post-sale support for a quick question about something to walk me through it, and they were great as well. We went with the full system in the house. We went with the reverse osmosis system, which was the whole driving factor due to the previous arguments that are presented or, issues with the Chemours and the DuPont lawsuits for the water supply. We also decided to go with the whole house carbon filtration system. We went with their water softener as well.

Everything's been great with our RainSoft. The sales rep was great. The installers were wonderful and very professional. Even with it being really hot outside, they never complained. So far, we're liking everything. The water quality is amazing. We don't have the chlorine taste anymore. The smell was so gross before. I would get out of my pool to take a shower and I would smell like the pool again.

The gentleman from RainSoft that came over explained everything into detail and answered all the questions that we have. It was a great experience. It was very welcoming, warm, and positive. We got the water softener filtration system. It makes our water drinkable and usable and without all the extra chlorine and all the additives that are added to it. We have experienced a difference in the feel of our clothes, our hands and our bodies when we wash with it, and when we brush our teeth. We have seen a difference in everything that we use with it. It’s definitely worth the investment. The upkeep is very easy. It was very well-explained to us. The system is very low maintenance. So, it was a win-win.

Installation went really good. The guys were really great, and I love the system. I'm glad we did it. I would totally recommend RainSoft and tell people the little changes that we've seen with our skin and our laundry. We also did the CleanStart, and we're using less product with the laundry.

Somebody called asking if they could come and talk to us about our water. My husband and I both have some sicknesses that we need good water to drink and we have to avoid germs. So, we agreed to let RainSoft Water Treatment Systems come talk to us. They came to the house and gave us their sales pitch. The rep was very nice. He did a water test and compared some water he had from his own home. I was very impressed with the test that the guy did and the different chemicals. It helped me to feel better about my health. All we needed was drinking water because we have a refrigerator that filters water too. So, that's what we did. We bought the cheaper one. And they gave us a rebate on that.

The RainSoft salesman did a great job and the water test was very interesting. The next week, he got the installation team there and it was done pretty quickly. It took them about four hours to finish and they were very professional. It was a very easy and pleasurable experience. Since we had RainSoft, I've noticed a good change and difference in our water. But whenever I run my water now, it doesn't get cold for a long time and I don't know if that's because the salt is so hot in the garage.

The RainSoft treatment system is a great product and since we had it put in, the taste of the water and how it is coming off my body when I take a shower feels different.

They called us and set up an appointment and it was pretty smooth. The rep who came out was good. He did a little presentation with water and testing. I got the complete system for the whole house and the kitchen and the installer was clean. Since having the system, the water feels good. It's the drinking water for us now. The system also came with soaps but they are not very good at how they promote it. They came with a certain amount of points that should last for years, but I doubt that's gonna last that long and it's not a very good soap.

John, the guy who was doing the presentation, was very professional, honest and helpful. The technician is my neighbor and when he met me at my house, he was telling me he was coming from RainSoft. Then, he said he was gonna install the new system. He did a good job, especially how he set up the system. Since it was installed, you can tell the difference in the water and even in our things like the faucet and the sink. One of my neighbors asked about the system and I said it worked perfectly for me. Then, I recommended RainSoft to them.

The rep called and asked if they could come out and do a presentation. It was a very nice experience when they came out. I picked up on it right away that it was RainSoft. We had it for over 10 years at our other house and my husband wanted to get another one. The installers were very nice. I probably gave them a little erroneous information and they had to come back and do another part of installation. It was probably my fault. Overall, everything was perfect and the system runs nice, and they couldn't have been better. This product right now is even better than it was before. If you move, you can take it with you.

I purchased the complete RainSoft system. It's worth getting. It came with the water filter which gives us cleaner drinking water. All of the water could be drank but this one is cleaner. The water is softer. When I take my shower, I don't come out as dry as I was before. The installation was a little rocky at first due to my end not being able to access the side of my home. But after that, everything went smoothly. They got someone over to help with the installation due to the fact that they had to run the water connection through a different way. They gave an app which is supposed to alert me to let me know when the salt is low. However, they gave me all of this soap but didn't give me containers to put it in, to mix it. I'm having a hard time with that.

Rainsoft tested our water, and it was horrible. The guy showed us how the filter worked and told us to wash our hand with just one hand, and we could feel the difference in our hand. They came out on a Friday and the system was installed in our laundry room on a Monday. It filters throughout the whole house, and we feel a difference in the shower, when washing our hands, and even when rinsing our mouth after brushing our teeth. Our old water had a bit of a taste and we did not drink it before. We just gave it to our dog. Now, it doesn't have a taste to it.

We've been having issues with our plumbing from the hard water deposits. I knew that that was the problem. And when RainSoft's sales person came out and talked to us about it, it became even more apparent that that was the problem. I liked him a lot. He was awesome. The amount of hard water deposits is night and day. We got a filter for the tank. There was an air bubble in there and it stuck around. So, we had to have a tech come out and bleed that or do whatever he did. And it immediately got fixed. That was also a dramatic difference because the water was slow coming out and it was cloudy. And as soon as they did whatever they did to fix that, that went away.

I had to get a whole new unit because the carbon tank was breaking down and it was plugging up my plumbing. I had to end up paying $500 for a plumber to come out and fix my pipes. The shower and the toilets weren't working. We had no idea why but the plumber was smart enough to identify that there was a residue. Whatever the carbon was that was breaking down was starting to come into the house and plug up the pipes, which could have been a disaster. He was the one who turned off the water softener and said, "Don't use this. You gotta have them come out and you're gonna have to get a new one.

RainSoft did a good presentation. It was more expensive than everything else. But that part of their package was acceptable to me. The guy knew what he was doing and went over all the things. He was very professional. The installation guy was very professional as well and he made sure everything was neat and cleaned up. When he came back in the house, he cleaned his shoes. Everything was done very professionally. The system is semi monitored and somebody will let me know when I have to do something. The first time I filled the hot tub with the new water, the chemical balance was much better. We filled the swimming pool and it was not full of iron. We've been drinking the water. Everything seems to be good.

They came out and the gentleman told us all about it. We really liked what we heard and we got it. They installed it between two to four days. It was really fast and the installer was very thorough. We did the water system, the reverse osmosis for our washing machine, and our drinking water. It's a wonderful product.

The guy that installed the system did everything and cleaned everything. They did the free follow-up and then found out that it wasn't working properly. They sent someone the following day and fixed it. It was very quick and now it's working properly. It's expensive, but it's worth it.

The RainSoft system’s cost is a little up but if it’s something that's gonna be ongoing for the house, it’s priced good. The technician said the installation was simple but it normally takes about eight hours. The salesperson didn’t know how long it takes and told us it would only take 30 minutes to an hour. It was on a Saturday and it ended up taking our whole day. It took too long. But everything is working properly. When I shower, I like how the water feels on the skin. We use the system to drink water now. We backed out from buying bottled water so we like that part. The natural product that RainSoft promoted for washing is probably not working as good as my wife thought it would. But the water is good.

The RainSoft rep came out the same day we saw him at Home Depot. He measured the water from the tap. Showed us what the chlorine levels were, and what the hardness was. And he showed us the difference between our water and their water. We got different salt pellets, and we love it. The water makes our skin feel silky smooth. We started using the reverse osmosis for cooking. It doesn't smell like a pool. It doesn't have that bad aftertaste. We've showed our system to anybody that has come over to the house. When they go to wash their hands, how silky and smooth it is, we've told every person. We showed them the system under the sink, how the water goes through the different filtrations.

I had the reverse osmosis put in underneath my kitchen sink, and I had a system for the whole house. The water feels different on my skin. It's softer, but it's still dry. The rep said, "You won't need lotion in your face," but that's not true. Other than that, my water gets hotter faster. Get a RainSoft system.

Everything was easy and pleasant. Good quality. The taste of the water is different. Cooking is better. Also, the RainSoft system uses less energy to heat up the water. Clothes have never felt softer and cleaner. Showering is a lot better. It's worth it. I've already recommended it a lot.

We've been happy with RainSoft. The installation was wonderful. The installers came in, put the system in, and were out of here. Since we’ve had it, our skin is softer and the water tastes better. It's a safer alternative than the salted water.

The salesperson was friendly and very knowledgeable. The installation was outstanding. I haven't seen a better installation person in doing almost anything. His quality of work was beyond anything that I ever imagined and that I've seen from people in his profession. The person who came to check up and make sure the system was working well did a good job. I'm happy with RainSoft. I like that I don't have to do anything to the system. It just works. It has the ease of maintenance built into it and that's the biggest thing I like about it. The water’s been great. I can tell the difference.

RainSoft reps came to our neighborhood and asked if we wanted our water tested. We asked for them to come and they showed us the difference between their water and normal city water. We decided we wanted to go with them and I'm so glad we did because our water is so much better. We're able to wash our dishes, our skin, nails, and hair are better, and our clothes are softer. We got their water osmosis thing for the drinking water and that's really good. When the system was installed, the guys that came to do it were really fast about it and it looked like they did a really good job. I wish everybody has RainSoft and I wish I would have gotten one sooner. It's worth the money.

The rep from RainSoft did a bunch of tests and was very informative. The system that we got has been great. Our water was hard before and we’ve noticed the difference in the softness, taste, smell, and on our skin and hair. To keep the system running, I just add salt. I keep my extra bags and I've downloaded the app so I know when to do it.

We were already in the market for a water softener and we were contacted by one of the vendors for D.R. Horton. The sales rep, Chris, came out and did the water test. We were already accustomed to the whole sales pitch and it was just going through the process. We signed on and we had the system installed within a week. We didn't price shop as I was already familiar with RainSoft's reputation when Chris went through the presentation and financing. We used to drink bottled water all the time. But now, the water is so good that we just drink it right out of the refrigerator. We don't even buy bottled water anymore.

When they first installed the system, it wasn't good enough for how bad my water was. So they had to upgrade it. Now, it's good. The technicians were great. I even got my mother-in-law a system.

I have been a customer of RainSoft for over 40 years. When I moved into my house in Florida I naturally ordered a RainSoft water softener. I have had horrible service ever since. I shudder to think what I am in for for the life of the water softener. I called for the first year's service and then when I called back the next year they said I hadn't paid them. That my credit card was denied. I have a 840 credit score and sorry... why didn't you just call me? So I never called again until it stopped working UNDER 5 YEARS OLD. He has been here once and said that the bolts on the casing were damaged and I needed a new part and was still under warranty so if it didn't pull salt in the next two weeks to schedule another appointment.

We made an appointment through Home Depot, to have RainSoft's reps come and test our water. We ended up purchasing one of their largest and top-notch whole filter system for residential places. I like the system and the team that installed it was great. The people we interfaced with explained everything and answered any questions we had. When we first moved here, our stainless steel sink looked spotty even after I scrubbed it. But after the first two days that we had RainSoft, I notice how shiny my sink became because of the softener. Everyone should have their water tested because nowadays, with all the things that are being put in the ground, health-wise, it's an option that really should be normal instead of selective. I would also tell my friends not to take my word for it, just have their water tested and see the difference.

RainSoft's rep was very knowledgeable and personable. He did a good job. He sold the system. The installation was even better. The system is expensive. But it made a huge difference on my hair and skin, and everything is cleaner.

We like RainSoft. The salesperson that came out was very informative. He spent a lot of time with us and answered all of our questions. We were happy. The installer explained what he needed to do and answered questions as well. If someone can afford it, then it's worth doing. We can tell the difference now that we're here on vacation and they don't have the RainSoft softener system. Our skin and hair and the drinking quality is 100% better than what we had at our house.

The install person was great but the finance person sucked. We were quoted one thing when the rep was here doing the demonstration. The rep told me six months before my first payment, but the finance person told me three months. I do customer service. All she had to do was explain it to me but not be rude about how she explained it. I happened to talk to the owner, and he apologized for her. Everybody else at RainSoft was great. At first, I wouldn't drink the water out the faucet. Now my water is double filtered because there's a filter up under the sink too. I'm loving the water. I don't have to spend all that money on water anymore.

The guy fulfilling the appointment was on time and very amenable. He gave me all the information and it was what I wanted. A fellow came for the installation and took care of everything. I'm satisfied with my system so far.

The installer was great. He was there about two hours and it was very quick. He described everything I needed to know about how to run the system. He was very helpful. The water feels a lot better. It's nice for drinking water. The experience was great all around.

The sales rep with RainSoft was personable. When he was doing the testing, I was floored on his knowledge in how bad our water was. He had a lot of statistics that he could tell us. We got the full house water filtration and the drinking water system. The installation guy was good. He came and explained what he was gonna do from the crawl space. He had to drill up the pipe that expels the water once a day down there. He told us how he was gonna drill into the counter and asked where we wanted it. There was one point where he needed something that he didn't have, so he ran out to Lowe’s then came back and explained how to work it. He explained to me how to add salt when I needed to and how I could connect the system to my phone. My husband drinks a lot of water, and he said it tastes better. My coffee tastes better. My son's girlfriend was here and stayed with us for two weeks. She has a lot of acne on her face. By the time she left, her skin was almost clear. She was floored by it.

Jonathan was very informative and helpful. The installers were very informative, professional, and courteous.

The sales rep who came out to my home was phenomenal. He really gave such an intricate demonstrations. It was really a great experience. I got the reverse osmosis, the three canisters that go underneath the sink, and then we have the other big filter things and the thing you put salt in. The installation team was very professional. They did a great job. You wouldn't even know that they were there. They were on time. They were very respectful and clean. They also answered any questions we had and they went through and explained all the different parts and how to look at the little meter thing. Since having the system, you can tell a difference in the drinking water as well as the dishwasher and the laundry.

RainSoft came in. The guy took samples. He explained the step for step. He went as far as going on the website showing me that, “You got X amount of sulfur and this can cause cancer.” He did a good job of explaining everything. That guy was very thorough. I asked him, "Are you thorough just because you work for this company?" He said, "No, sir. I have the same system in my house."

RainSoft is a good investment. The laundry is softer. The water is a lot softer and taste much better. It doesn't smell like bleach or taste like bleach anymore. So, that's a plus. We still buy bottled water, but not as frequently as before. The free cleaning products are good. I really like the multipurpose cleaner. That was a big perk. The gentleman who did the presentation was very knowledgeable. He was very nice. He was showing me the water test, and it made me want to get the product after seeing what it did. The two other gentlemen that came in and installed everything were very professional and explained everything.

So far, the Rainsoft system seems to be working really well. The water showers differently because you get rid of all the chlorine. I've also been trying to work on the program so that I can see what my percentages are in that because I know they have to keep control of that. But we're having some issues with the program and the internet. But I haven't really spent too much time on that. I need to dig into it to make sure that I can get that going. But everything was good. I would recommend Rainsoft.

I had a good experience with the sales rep of Rainsoft. It was a very nice presentation. I wasn't expecting it to be that long, but it was definitely worth it. We did the whole house plus a special extra filter, one for the kitchen sink for drinking water. The installer was also polite and answered my questions. I was perfectly satisfied with every aspect of the service. Our water is nice, soft and leaves our skin better now. Rainsoft is a nice product. The only concern I have is we still get this black residue coming out of our faucets and black rings in the toilet. However, the water has improved by 90% of what it was before we put the system in. I also like that I can take the system with me when I go, or I can leave it at the house as an added feature if and when I sell it. That's a big plus. They also sent us this bag of free samples and we're still using it. My cleaning lady said she was very pleased with how well they cleaned.

Rainsoft did a good job, except they never got a permit with the city of Benbrook. So now we have to go through all that. My daughter had to call and tell them they had not gotten a permit to install. The experience with the rep was very pleasant. However, the salesperson was a kick in the pants. He promised more things than they were capable of doing. Out in the sideyard, we have a big slab of cement and we wanted to put it out there. He said, "It could be done." But, when it came down to it, it could not be done and was not suggested to be put out in the sun. The installers were very courteous, though. They picked up their mess. They were very friendly, nice and answered questions that we had.

The installation of our system was great. The tech put a thing in the garage, another thing by the washer and under the sink for drinking. He was very sweet and it didn't take him long at all. I love drinking the water from the system. Plus, I can wash in cool temperatures and it doesn't take much soap. I also love the shower because because now I don't feel like I'm all dried up when I get out. The cost was high but when I figure all the stuff they put in, it wasn't that bad.

I've been with RainSoft for about 20 years. Scott, the guy that came out to service my old system, found out some things that were wrong with it, and he recommended a new system, so I had an upgraded system put in. I had it financed and everything went good. The date that I put in was on the 28th, and I told the finance person that was when I want my payment to come out, but once it went through the finance part of it, they had it coming out the 7th. We finally got that straightened out, but when the bill came, it still came on the 7th. I tried to explain to the rep the finance person and I had already talked about this and the bill's gonna be on the 28th. He said it was in the system for the 7th. Instead of arguing with him about it, I just went on and paid the minimum, which was 167. I wanna pay it off, and I'm gonna pay more. The rep said that when the next bill comes out, it will come out on the 28th.

The people were professional. The gentleman put the system in beautifully, and I love it. But my husband says we can't connect it to the internet to send us notifications and levels. Other than that, my clothes are cleaner. My body feels cleaner. The water tastes better. It doesn't leave spots like it used to.

RainSoft is fantastic. My wife made the call. The guy came out on time. He made a very nice presentation. We accepted that. We thought it was a good deal. They scheduled the installation, and the people that came out for the installation were on time. They were very polite, very informative and they were in and out in less than three hours. The system works fine. A week later, we had a call from another individual from the company that needed to come out and do a test to evaluate it to make sure it's working to our expectations, and he was also very polite and knowledgeable. We got a whole house unit with a bypass for exterior faucets. My wife only drinks bottled water. She's now starting to drink the water out of a faucet in the refrigerator. I drink it out of the refrigerator which comes from RainSoft.

The installation was good. Everything's in place and doesn’t take up a lot of space because I had a spot for the water system.

Rainsoft called me with the number that I gave to the consultant at Home Depot, and they asked me if I wanted somebody to come out and test my water. When they came out, they were friendly, and very helpful describing all the hazardous chemicals that they use in the processing plants for the water and the treatment. But I had a setback during the installation. The person I was supposed to call got stuck in traffic because of an accident. The time got delayed by two hours, but they were still able to get somebody out there on the same day. So overall, it was pretty good. Even though they came and finished late, they were still able to keep the scheduled time, so it didn’t have to be rescheduled. The water system connects to the main water line, so the whole house gets it. Since having the system, I don't feel my hair and skin itchy because of the chlorine that would be in the water. Overall, it’s a very good experience so far.

RainSoft's sales rep was very thorough and informative. Then installation took a few hours but it went really well and the system works fine. We got the whole house filter and the Clear Ozone thing. Since we used RainSoft, when we take a shower, it's much nicer and we use less water. We had something similar at another house and the RainSoft works better. The water also seems a little softer and I would highly recommend it. They also included all the soaps which were pretty nice, so we're using those, too.

Sales personnel came to do a water test. They told me the benefits of having my water through Rainsoft and they were able to convince me to get the system installed. The installation was really quick. The techs made sure I was comfortable and okay with everything they did. There was an incentive they gave about the soap program where we got points where we're gonna get all types of soaps. They all came in concentrates that we could use for a whole year. They also told me about the financing program they have.

RainSoft has a great sales representative. He answered all of our questions, was very knowledgeable about his job and the product, and helped us with the paperwork. The installer was very knowledgeable about his job, too, and he was nice. Since having the systems installed, I don't have to buy bottled water, which saved me some money.

When we were testing the water, RainSoft's rep shared that we had a lot of calcium build-up and minerals that are not supposed to be in the water. His name was Rommel and I really liked him. He was friendly and he showed us some samples of our sink water versus our water filter that we had and then his water filter. So we were comparing all of them to see all the particles and stuff that were inside the water. He put a solution then it dyed minerals and made it float to the bottom. That convinced us to make the purchase and we ended up getting a water softener system with a reverse osmosis water filter under the sink. The guy who came to help us with the installation was really helpful, too. The sink that we had before didn't fit exactly, so we got a new one and he helped us install it.

The reps from RainSoft were very professional. We learned a lot. I have my kids sit down so they can see the different types of water and the different types of chemicals in each water and what's fresh and what's not fresh. The installation went smoothly and very quickly. The person that came to install it was very friendly. They also gave us some good tips about the whole setup. So, it was really good. The system is amazing. We're gonna continue with it. There are differences in our skin, hair, the softness, clothes, and even cooking-wise. It doesn't taste like community water. It's really good and I would recommend it to others.

RainSoft did a few tests in the water with different chemicals where they can determine whether or not the water is hard and if there is any issues. They told me that I had hardness in the water. They ran other tests and asked me about things I've noticed with our water. They asked if I would like to get an idea of what I can do and that they could help me get a full treatment system. It is a little expensive but they offered me financing and I took it.

I was shopping for a toilet at Home Depot and a RainSoft rep approached me. He was polite. He came up to us, asked for a moment. We gave it to him, and then went ahead and scheduled for the salesperson to show up at home. It was pleasant. I didn't feel pushed over. I didn't feel like I needed to buy the system. Overall, it was good. The presentation was straightforward. The guy showed us our water, their water, and the filtration system. It was straightforward stuff. The install was pretty fast. They did clean work. I like it. It doesn't look horrible. They were supposed to give us five years of free detergents and soaps, but we never got that far. I'm pretty picky with drinking water. At first, I did not want to drink out of my fridge. I just tasted it weird, but now that we got the system in place, it's my go-to now.

The guy from RainSoft came out and gave the spiel. I was impressed with the change in appearance and taste of the water. I have the system located out at the well and it treats the water for the whole house. Only one guy did the installation and I was able to watch and talk to him. It was an outstanding job. It took about four hours. The system requires an addition of a block of salt rather than the pellets that I've had as well as a gallon of Clorox or bleach per month. The cost involved in it varies throughout RainSoft’s sales district, assuming they're all across the United States. But that wasn't highlighted for the local area. In my case, it was probably an extra 40 bucks a month.

The reps were very professional, kind and knowledgeable, and the installation went fairly quickly. Everything was great from start to finish. I use the RainSoft system every single day. I’ve noticed the difference in the taste of the water and how it affects the way we eat and how we drink it. RainSoft is a much better choice than buying water from a supermarket.

The presentation of the RainSoft rep was simple. When I asked questions, the rep answered them. I got the whole house water softener. We also did reverse osmosis on the tap water at our sink. Since using Rainsoft, we now have softer skin and it feels different when we shower. The water tastes cleaner. It was worth it.

We had a really good experience with the sales rep from RainSoft and it was surprising because I didn't realize how hard the water was here until he showed us that it was close to well water, which was very interesting. We went with the water softener, carbon filter, and the reverse osmosis. The installers did a really good job and we were happy with them. They were super nice. It took them two and a half hours to finish and since we used RainSoft, the water has been softer. I feel it in our hair when we take a shower and washing our hands is not as coarse or as hard on our hands as before.

Working with the rep at Rainsoft was great. He was very knowledgeable and didn't try to pressure anything. The installers were also able to do everything. Everywhere they were, they at least told me they would put it. The system has been great, especially in the laundry room. My kids also definitely enjoy the water. I've never seen them drink so much water. It's definitely worth the investment.

The sales rep of RainSoft was very nice. The installer also did everything for us, explained it to us, showed us about adding the salt, and cleaned up everything after himself. Since using Rainsoft, the water's been so much better. They also let me know what the payment would be. But nobody told me it was gonna be that high an interest rate. When I financed the generator, I got a decent interest rate but when I financed the RainSoft system, it was 26.99. It's ridiculous.

Since having the system, my wife noticed that the dishes don't have so much spots and the water feels better on our skin. She also said that her hair seems to get cleaner and the conditioner washes out better. But when they installed the thing that you use in the washroom for the laundry, they put the water tank right above an outlet, which didn't make a whole lot of sense. So they had to come back out and move it so that the waterline itself went right above where the outlet is when you plug in. The other thing is that they put the air purifier on the ductwork. But then when the ducts came on, it smelled almost like a fishy smell coming out of my ducts and I've never smelled that before. If it keeps up, they could probably come back out and check that out. They were talking about doing it in May.

The rep was polite, courteous, and very energetic and passionate about what she was doing. We knew we had bad water but the result of the water test was a little worse than what we were expecting. And we decided to get just the water treatment system. For maintenance, I have to fill the salt bag every so often. We'll get a notification on our monitor to let us know that we need to add salt. But we were told, for the first year, we shouldn't have to add anything. The RainSoft system has been great so far. We were able to tell the difference in our water about a couple weeks after it was installed. Everything that they've said has been delivered. The only downside is that the water pressure is a lot lower than what it was. But it’s not an issue. It’s just something I didn't realize that it did. It’s due to the system and with the regulator being set at the middle point. I can increase the regulator but I haven't talked to RainSoft about that yet.

They had to move my softener from a small crawl space and they put in a water filtration system that was not theirs. They put a new one in that's digital and repiped where it can't back feed into my water. The installation was excellent. The water is much better and clearer now.

The sales representative showed up on time, and he was extremely informative and showed us all the tests. He was great. The installers showed up on time and did a really good job as well. They even brought us a little shelter for the system being outside. It's an overall perfect experience. Now, we have less buildup on the showerheads and use less soap when washing. I'd tell people to get a RainSoft system if they live where we live.

We've had RainSoft for 20 years. I like it. Talking to the company on the phone, everybody was very nice and helpful. Everything was very good the whole way through. They repaired an existing system that we had. The unit was not running all the time. Now it is running correctly.

We got the water system that goes in the garage and connects through the house. We also got the reverse osmosis for the drinking water. When we take showers, our skin is super soft, even my hair. Our drinking water tastes great even compared with bottled water. I also don't see the water spots anymore. There's not a lot of maintenance on the system. There is an app that we are supposed to download so we can see the filter's life. The rep said it's gonna be at least four years. For the salt, he said that when it runs low, we can order it through them. Just give them a call and they will send it here.

The rep with RainSoft was very informative and not pushy at all. The installers were efficient and went right to their job. Having the system, things are slicker in the shower. When the dishes come out of the dishwasher, the glasses don't have a single spot on them. However, we didn't get any coupons to come and get the salt.

The presentation was good. The salesman did a good job explaining. The installation was smooth and straightforward. It was very professional. Everything seems to be fine. I'm happy with it.

The rep ran our water. Then he ran his test with the solution or how it mixed with the RainSoft in the system. He showed us the difference, and we saw and felt the difference. He did a variety of tests, as far as what we were getting and what they could provide. The installer was a good guy. He came out, told me what he was gonna do, told me how he was gonna run the lines. 'Cause I was asking questions. He was telling me how he was going to do everything, so I was watching.

We moved in on March 20th, the guy came and sold us the system five days later, and then had it installed in just a few days. We've been in Sarasota for a long time and the water is not very good. The install was quick and easy. I wasn't here, but my wife was, and she said everything worked well. There were two guys and he explained pretty much everything to us along the way. The soaps that we've used so far and the things that they've given us have really been excellent. The program is not user-friendly, but the materials that were sent out to us and that we got are really, really, really good stuff. They've been really effective.