RainSoft Water Treatment Systems Reviews

The Rainsoft rep that came out was good. Since having the system installed, we drink tap water now. Before, we didn't drink it. And it's a much quality of water.

I had a good experience with the sales rep of RainSoft. I thought I was getting the water softener but he didn't explain to me that each piece was a little bit more money. So that wasn't fully disclosed to me, which was why I was a little confused. With the whole system, he sold us the cleaner for the heat and air unit. But he never even mentioned it to me. I didn't even know what it was. When the installer asked me about it, I said, "I don't even know what you're talking about." I came to find out, it wouldn't even fit my system anyway 'cause we didn't discuss this and we never looked at it.

RainSoft is very high quality product. I got the actual water softener itself and the reverse osmosis. It was a quick and efficient experience.

RainSoft was very accommodating during the whole process, like coming out right after the hurricane and looking at everything and determining what we needed. They have always been prompt. We call them up. They got someone out and took care of the problem. Or if they couldn't come, they had an explanation for it. So, they have always been very good. And all of their people are good. Whatever we had is not what they use anymore. We had to go to a different type of process with the salt. And they recommended a peroxide drip system for better treatment. The water is very clear.

The rep from RainSoft who came out was very well-presented and knowledgeable. We talked about our concern, the water and a few different things. Then, he did some water samples and showed us the different things about our water and the soaps that RainSoft provides. We got the whole system. We got the one that goes in the garage with the two canisters and the one that goes under the sink. It’s a double filter. It was a great experience with RainSoft. There are people who can talk to you and give you some information without having other things and trying to sell you extra stuff. It was very enjoyable.

The rep was great. She was very thorough, knowledgeable, cut right to the point and knew her stuff. She definitely took her time. The techs were very thorough too. They came in and did what they were supposed to do. RainSoft was very accommodating. We had our system installed one week and then we were getting our garage floor quoted the next week. So, the techs came back out, uninstalled it for us, set it aside in our laundry room and then came out a day later and put it back in for us once our garage floor was good to go. After we had the RainSoft system installed, our skin was softer and I wasn't breaking out as much. My hair was cleaner. The laundry clothes feel softer and fresher. We haven't used a whole lot of the sample products because we don’t use it very much but they’re fine so far. Sometimes when I have greasy dishes, I would go back and use my regular Jet-dry. But most times, I just use their dishwashing detergent.

Their rep Munchy explained everything. The installer cleaned up after himself. I was in the middle of work so he didn't trouble me. I was happy with everything. We got the system under the sink and there's a tap. Downstairs, we have two big drums that we put salt in. We also have an air purifier. I was diagnosed with cancer over one year ago and I used to have a lot of hair fall. But since having the system, I noticed that my hair is not falling as much. My kids love the system. Whatever Munchy said was true. Nowadays, when we leave the house, we have to have our own water bottles. When I drink the water, I can't tell much difference with the water but I can certainly feel it in my hands, body, face and hair.

Working with them was a very good experience. The techs were very knowledgeable with what they were sharing about water. They gave us knowledge of the lifetime of the unit itself. The installers were very professional. When I used to have regular water on, I would feel itchy when I come out of the bathroom. The RainSoft system is very good. We've stopped buying bottled water so that's gonna save us money.

The sales rep was good. He was thorough and explained everything to us. The installer was here a little over an hour and he did a nice, neat job. So far, everything's all right. We’re on city water, and we're noticing a lot of difference with RainSoft. The showering and laundry is still good. On the other hand, I'm still not used to the taste of the water. It is definitely better, but it has a different taste to it. I still drink bottled water.

A salesperson called to set up an appointment, and when he came, he was friendly, as well as very courteous, professional, and thorough. We still have a few issues and he's been a great point of contact to get those resolved. The reverse osmosis is a good product. However, the company I dealt with is an affiliate of Rainsoft. They're called Sweetwater Plumbing, and I had some issues with the plumbers that came out. We worked through it, but one guy was a little rude. He was a master plumber and there was two other guys that fell under him. They claimed that the master plumber had hearing problems. I have hearing problems, but at least I ask what, or I'm not assuming. I would tell people I have hearing problems, and I can't understand. The master plumber didn't make me feel good and I tried to avoid him the whole time. That didn't help, but the other two got the job done.

The tech did a great job. He did it a lot faster than I expected. He was very friendly. The RO water is cool and it's exactly what I expected. Since having my system installed, my water has been better for the skin.

When we purchased the home we live in, we already had a RainSoft system. But we noticed that our water softener system is failing. We were starting to get odor in our water. I called the RainSoft office in Delaware and shortly after that, someone from the office contacted me. They scheduled an appointment and they had the gentleman came out and talked to us about the different systems that were available and the programs that were available to RainSoft. He tested our water, and then made his recommendations. Then we pretty much agreed to what system that they recommended because it's pretty comparable to the system we already had. The guy that installed it was quick and he explained everything to us. Everything was pretty quick and really smoothly. Everyone was real nice.

I was having pump problems then my water turned brown. My water would also taste like metal. I had RainSoft come out and test the water. Their rep did a pH test and metal test to check any weird stuff in the water. He did it while my grandchildren were there and they were very excited about that to see that. He showed us the different things, the different colors, and what they meant on the chart.

The house we live in is on a well and water started smelling really bad. It was leaving the sinks and bathtub with orange stains. Rainsoft's reps weren't pushy and they let me call them back and decide what I was gonna go with. That was helpful. The installation of the system was easy. The techs did all the work. They had to go underneath the crawl space and run the pipes up through the floor. They were done in four hours and had the system hooked up and running. Since then, the bad smell has gone away and there is no more staining in the sinks. I'm very happy with the system. If you're on a well and you have the same problems, I recommend it.

The RainSoft rep came by and we talked about the placement. He checked to find out where the water was coming into the house. Very likable guy, down-to-earth. He wasn't pushy and he offered suggestions. It was a good interaction. Our water’s 100 times better now. I love Rainsoft and love all that they've done to improve our water.

The rep of RainSoft was very knowledgeable and really thorough with the whole products that are in service and what would work out to be the best for me. I really enjoyed it. He gave me good details about all of those. The installation was great. The plumbers that came in were good, professional, and exactly told me what they were gonna do and did it. I’m very satisfied with RainSoft. I highly recommend it.

The guy from Tri State Water & Air came and tested the water and gave us a presentation. They told us all about Rainsoft, and how it worked. The installer was supposed to be here one day. But they called and they said it was going to be late. I told them that if it was gonna be that late, they should wait until the next day. So that was what they did. They kept us up with whatever was happening. Since having the system, I've noticed I use less detergent.

The RainSoft system was something we needed and we got it, and we have no regrets. We've enjoyed it and we're glad to have it in place. We were having renovations done on our house including bathrooms so we were getting everything in order that need to be taken care of too. It’s been a good experience with RainSoft. Since the installation of the system, the water has got a soft feel to it. I like the way it cleans. I would highly recommend them.

I got a water treatment system from RainSoft, and the people who installed it worked hard. They were diligent. They had to finish something up the next day and they accidentally left the water turned off at the house when they left. So, I had to call and get them to come back to turn that back on. I'm a firm believer that mistakes happen and you want to minimize them, but it's so much about how people handle the mistakes. They handled it well. So far, the system seems good. Every now and then, I put a couple of drops to the water tester thing they gave me, and say, "Yeah, it's still nice and soft."

The salesman was funny and very friendly. He was even playing around with our daughters and they had fun with him. They were tasting the water and had little experiments together. The installer was very friendly, too. He would always smile when he was here and that meant a lot because when you're having a bad day, that's what you want. Since we got RainSoft, the water tastes great. The kids didn't want to drink water before, and now they drink water all the time. So I'm really grateful and I'm the most satisfied customer ever. I also called them to get into the account so I could get my soap. We love that including the air fresheners, detergents, and shampoos.

The RainSoft representative was Johnny-on-the-spot. We had a meeting within a couple of days and it went from there to installing the softener, full home filtration, plus an RO filter system. The installer was very professional. You would not have even known they were there when he left. My icemaker was not working right and ice cubes were not clear but it didn't take long after the system was installed and the ice coming out of it is crystal clear. My icemaker works now like it never did in the past.

Our water is really bad. There's so much chlorine in it that it burns your eyes when you take a shower. The tech really knew what he was doing. He was able to answer any questions I had. Since the system was installed, the difference with the water has been night and day. Even the faucets feel different when you turn them off and on. But the system uses more salt than advertised. They told me that it was a year's supply of salt but it was gone in a month. The system is steep but it's worth it.

The rep came for a water test and he explained to me every step that he did. I was really impressed, especially when I tasted the water. The only thing was I got the Platinum and I thought I was getting every single thing that was presented, like the alkaline water system. The price was over $10,000 and what sold me on it was that I wouldn't have to buy everything I normally buy anymore. Since I couldn't afford one more bill, it seemed like the price of not having to pay for the products will offset the price of having to pay the monthly payments. I was happy about that.

Setting up with RainSoft was straightforward. The sales rep walked us through the process and tested our water. I was impressed with the knowledge of the representative and patience. From when we said we wanted to go with the system, RainSoft was ready to have someone in here the following day, which was an aggressive turnaround, and I didn't expect that. So that was nice. But it was during the freeze. They attempted to install but the line was frozen. So they came back that Monday to do the installation once it warmed up a bit.

A gentleman came out and ran the full gambit water test. He was very polite. The only issue was he kept going, "This is bad water." I knew my water was hard, but that doesn't make it bad. The installers showed up within a half hour of the anticipated show time, and both were extremely polite. They showed where everything was accessed and how to read the meter on the top of the filter softener system. For the reverse osmosis system, they explained that we have to go through periodically and empty the initial tank to let it refill so that it will run through and do a recharge cycle. They also told us to check the salt levels periodically.

The rep came a little late. But he showed us a little demonstration and started getting the water clean. I purchased the water tank, water softener filters. I feel better about drinking my water now.

I've never wanted a water softener. I never was interested in a water softener. Here on this farm, we have well water and it's hard water and there's iron in it. So, I was interested in a water filter system but I didn't really know what avenue to go on, and I'm not made of money, but the RainSoft guy showed me how the system worked and assured me that the salt did not wind up in my house. I didn't want to drink salt water. I didn't want my flavor of my water to change too much. He had a great presentation. That convinced me that their system can remove a lot of the lime and calcium. Three guys showed up for the installation. They put it next to my well. I do not have a well house, and so that was really easy. They just dug it in and shook hands to say goodbye. It was very simple. I had easy access piping for them.

RainSoft tested the water in the house. They showed samples of what it was like through our existing filter, what it was from the city, what a couple of bottled water was. And they showed us all the experiments. Having such a demonstration of different examples on the spot was the main reason we went with it. The installers were very knowledgeable, quick, and clean. They said they would reach out to me when it was time to change filters.

Our Rainsoft was professionally installed. They were very good. Everything was exactly what we were told about upfront. Since having Rainsoft, my wife said the water tastes different but she likes the taste of it.

Since having Rainsoft, my wife's hair and skin seems better. We're able to drink through the filter system. We don't need to buy bottled waters. We're also able to use the products that they give us. We use much less detergent and soap.

I got the water filtration system for the whole house, the reverse osmosis underneath the sink and the air purification one in the air conditioner. They were very fast and everything looks good after they installed it. They did a great job explaining everything to me, like how it works. It was a great experience with RainSoft. All I have to do is put the salt into the tanks every few months. I can check on the app at any time. It's super convenient. If I ever add any, I just update the app and the app will send me reminders if it's running low. But I can also just step out into my garage at any time and look inside there. We changed Wi-Fi routers a few weeks ago and I didn't even think about that being tied to my Wi-Fi Router. I got a message on the app that said my system hasn't been connected for 24 hours.

Working with the rep was a very positive experience and the installer, Josh, was very professional, explained everything to us and did a good job. My wife loves the RainSoft system. We have soft water which is soft on the skin and the water tastes better than the Ozarka water, which is the only thing my wife drinks. People should consider putting the RainSoft system in if they can afford it. It's a very expensive system but it’s a vey good one.

The rep from RainSoft explained everything and the installers explained stuff when I had a question and broke down the system for me. The installation was smooth. I feel good about the system. I see the suds stay longer in the sink when you do dishes and you can feel it with your hands, and the little drinking water that I got. If people feel they got hard water, RainSoft is the thing they can get.

The experience with the sales rep was awesome. It went great. It was simple to schedule a time and the reps were very punctual with the meeting. I got the whole system from RainSoft, which includes the RO and the filters. The installation was fast. The installers explained how to monitor the salt levels, what to do in case of a leak, how to reset the system and when we add more salt. Everything was clear. Since the system was installed, the difference in the quality of the water is day and night.

The rep did a great job. She sold the product. The house system is hooked up to the refrigerator, and customer service has been good so far. We spoke to them about the way that the system was installed because we live in a place where we have to have a pressure booster. The guy installed it on the wrong side of the pressure, so they had to come back. They took care of it very well. Now, our water is much softer, clearer and we're very happy.

A guy with RainSoft came in. He was very nice and thorough. I liked him a lot. We told him what we wanted. He pulled up the system and I told him that was what we were looking for. The girl that came after was a sweetheart. She checked everything and made sure everything was up to par. I'm very happy with RainSoft. I've told other people that they could have a unit for five bucks a month.

The installation was quick and easy. The same day the techs were installing our RainSoft system, they were doing our plumbing. They explained everything including the air filter, the laundry, and the water filter. But they couldn't connect the filter because I had an electrical socket outside that wasn't working. I had a cousin of mine who is an electrician come yesterday and he replaced that socket.

When the individual came out and did their little demonstration, we saw how the system worked and it sounded like a better deal for us to have that instead of the old filter we had running through our house. The installer was really quick about getting the system installed and was very respectful. The system is amazing. It makes you feel a lot cleaner.

I had a water softener that was 26 years old and it quit working. I have a tankless water heater so I have to have soft water for that. I found RainSoft and they answered. I looked at the comments that were made about the company. I called them and asked questions over the phone. I then had them come out and install the system. I have the whole house system, which is what I had before and what I needed. I needed a company that could provide a large system and I wanted it within a certain price range so that I knew that it was a quality system and that it was gonna last for a long time.

I was having residue on my shower head and I had to clean it every couple of months. My rep was very thorough and his professionalism was good. He did a lot of visual tests for us to understand the concept behind it all. I got a whole house water purification system with another system to produce reverse osmosis water. With the system, our water tastes like bottled water. I bought my own tester and it tests good. Also, the water is a much higher quality for taking a shower and washing clothes.

The consultation was intense and very comprehensive. It was way more than we expected I got a very personable rep who has been doing this a long time. During installation, the salesperson was a little pushy but polite. They wanted us to engage with a bunch of other products that they have and they also wanted to do some advertising on our front door. Our goal for the testing was to see if we needed a water filtration system. Based on what we found out, the water in our area definitely benefits from it. The installation crew got the system installed quickly and without issue. It was a clean installation. They were very professional.

When they installed our Rainsoft, they chipped the kitchen sink. They said they had to make a report about it. The tech said, "I'm sure they're gonna have us put a new sink in. It'll get taken care of." But I haven't heard anything. But I love the system. I like the way it makes the water taste and how I feel when I take a shower. Amazing.

They politely informed me how I could set up a sample test. I took them up on that and the rep who came to do that was really informative. He was able to do the testing which involved some high-level language that most people are not gonna understand. He was able to explain to me in terms I could understand how the water testing turned out. I did the purchase with his supervisor over the phone. She offered to call their local installer and he offered to come on Christmas Eve. He drove an hour from Flint to do the installation. He was a super cool guy. The system works great.

We purchased a total water filter and a water softener, and the RainSoft team who installed that were wonderful. I also signed up for the extended plan with the company so that they would take care of the regular maintenance. Right now, all I have to do if my salt gets low is call them to have them come and fill it. Since we got RainSoft, our water is softer and it's not as drying. Neither does it leave a residue like it used to.

RainSoft left me two or three cards in my mailbox. I didn't know what it was about so I reached out and they told me about the product. They asked me for a time to come and do a test. They came and did the test and I liked the results. The rep did his presentation and demonstration. I was able to see the difference between the water I had and what the device would do for me. He also gave me different options. I went with the full option because I wanted my entire water system to be treated.

They did a good job. It just didn't clean the water as well as I thought it would.

The rep who came to the house was really professional and knowledgeable. He introduced himself and then, he did his display and it was awesome. He was really good at his job. Then, the installers came and they just got to work. They explained to us how the system works, how to troubleshoot, and to contact them if there are any issues. Also, they have records of when it will be time to change the filters for the drinking water and they said that they would contact me.

RainSoft's reps came out and did a presentation. The first one didn't prepare correctly and when we tasted the water, it was nasty. But a second rep came out and her name was Angel. She explained the product and when she let us taste the water, it tasted good. She also told us how much we could save. She showed numbers and asked us how much we paid for water. During the installation, the techs hooked everything up really quick and explained some of what was going on with the water. They let us look over the work, too. Since then, when I wash the dishes, do laundry, or take a shower, I know the difference. When I clean my dog, her skin looks better. Multiple people asked us about our RainSoft system and we told them that with it, the water is healthier. We also told them how it's better for your skin and that it's a good product.

We got a water purifier and a water softener was involved with that deal. The installation was excellent. The techs were very quick and efficient. We like the system a lot. The only drawback that I'm really frustrated with is that after the system has gone through its process purifying, there's a shutoff valve that is made out of plastic when it should be made out of metal. After a few years in the Texas heat, that plastic valve is gonna start to get hard and crack. It's gonna be defective quickly. That's a big miss when you spend that much money on a system. When I started to put my system against some of the others I've seen, it felt like it got cheap on me. Putting a metal valve doesn't cost that much more to do.

The rep that came out did a great job. We were impressed by the different tests that he had and how clean the water was. But I did not like the amount of money that he started off with. The initial price was around 12,500. But we ended up paying 44. My neighbor got his a couple of years ago and he paid 65. To me, it's not right. I was happy that I got it down, but other people may have been getting ripped off. Home Depot did talk to me and I told him the same thing.

We have a well that has a really bad iron problem. The iron in the water messes up our clothes. It has also changed the color of my grout in my brand new shower. We got the full house system where you put salt crystals in and the reverse osmosis system under the sink for drinking water. The water is great for drinking. Also, I don't have to use as much soap on stuff and I could tell the difference with the lathering. I love Rainsoft. If you have hard water, these are the people you want to go with. They are much cheaper.

RainSoft called to see if I would be interested and they would come and test the water. I was interested in what they told me on the phone. The rep explained everything in details very well but I couldn't financially afford what he had told me. I scheduled an appointment but after I thought about it, I called back the very next morning to cancel it. They forwarded me to a manager, and the manager stated, "I understand you can't afford it, but how about the water system for the sink alone," which I ended up with. The installer who came was great. He explained everything and made it very easy for me to be able to remove the stuff when it comes time to change my filters. I can tell a difference in the drinking water. I don't have to buy any more water and I just keep refilling my bottled water that I use all the time. Everybody that comes over uses the drinking water too. I also don't have any room for storing water bottle cases. The system eliminated that.

The system is great, and our water tastes much better. We're loving it. I would tell people they should definitely look into RainSoft.

We like RainSoft. It's great. Our sales rep was excellent and very professional. The installers were very good too and my husband was well-pleased with them. Our system is all through our home. With it, our water is so much softer. We don't use as much soap and it's excellent. We are completely satisfied and we would recommend RainSoft.

Our area had really crappy water. RainSoft did a very detailed presentation and showed us the pH balance of our water. They also showed us the different taste tests of our water. I drink bottled water so when it came to tasting the water, I passed on drinking the faucet water. The installation was very quick. Ours was a little bit more extensive because of the way our house is ran. We have two units on our property. For the under-the-counter system and for the system on this side, that took four to six hours. We're in our second month with RainSoft and we feel a difference in our skin and in the household products that we use. So far, everything has been smooth. RainSoft has done everything that they had said they were going to do.

We had hard water, so you would see a lot of salt deposits. Whenever we used to fill the water, even after filtration, you would see a lot of deposits. So, we feel that the chlorine and all the water purification minerals that they had got extracted after the installation of the RainSoft system. So, before that, they were in pretty high content. The system looks good. The experience was good as well. We saw the effects immediately after the installation. We were able to see that there were no longer any kind of salt deposits, and the softener work like magic. Along with the whole house, we also got the water purification. So, the taste of the water has improved. Also, we noticed that we require less soap as compared to previous. Also, there is less harshness. We can see that in the skin and hair improvement.

Our RainSoft system works great. It works so quickly that it is amazing. I had a place already where it went, and it fits in there great. They put in a flush out, so if I need to, I can turn the system and spray out from right there and clean out stuff, and then everything else washes itself out. I don't have to do a whole lot of work. The water now is a little softer. You can feel it when you wash. The taste is better. Everything is really better with it. My son uses a kettle. We use it for tea, and I've yet to have to even take it out and clean it, which before, I was descaling it every five days. I've got a CPAP machine, and I haven't had a problem with that. It's a lot cleaner.

We're on an annual maintenance program with RainSoft and we have both a water softener and RO system. They check the salt levels but usually, I have enough salt delivered once a year when they do their annual inspection to last me. We've had the same water softening and RO systems since we've been in the home, which has been 12 years. But I had the RO system replaced this year because we had a leak in one of the main storage units. The techs who installed the new RO system were excellent. We've used the same people and we've dealing with the same personalities from day one. So, we have at least a decade of experience with the same representative that they have in the Columbus area for us, and their service and the professionalism are first-grade.

The reps had enough knowledge. With the system, the water is cleaner.

I had a very good experience with the reps. The installers were very good too. I like the system and the softness of the water when I'm taking a shower. I also like the overall feeling that's clean. Check out RainSoft.

The sales rep of RainSoft was knowledgeable. He explained things in layman's terms and showed us the differences between typical tap water and a filtered clean system. We also like that we know exactly what equipment they used, where it's located and what it's for.

The guy who did the installation was terrific. He worked a long time in the heat. He was excellent.

Installation was nice and fast, and the cost was fair. The 10-year contract is long and expensive, but it's expected. We had one hiccup where the filter was clogged, so we had a guy come and he fixed it quickly. I personally never drink tap water, but the system is fantastic. I love the filter. My girlfriend has blonde hair, and she liked the system for the hardness filter. It was overall good. We're enjoying it, and I have recommended it to other people.

The installation went all right. The techs explained everything. With our system, the water is a lot softer and it tastes better. The only issue I had was back when it was really cold. The drain froze up on our salt side of the unit and it backed up into the salt box. Other than that, the system is doing as they advertised. I'm enjoying it. Give Rainsoft a try. I recommend it.

We got the water softener system out in our garage tied into the shut-off valve, and then we have a sink system as well. The Rainsoft sales guy came out and checked our water and showed us comparisons of what a RainSoft system would do with our water compared to what we had. We went through all of the options that my wife and I were committing to. I'm a huge proponent of technology and I like the ability to track water usage so that way if we have a leak, we'll be able to detect it. The installer gave me a heads-up on when he was going to show up. He showed up, introduced himself, and had a couple of trainees that helped him out. He took my suggestions in and he listened to me.

We purchased the saltwater water softening system and the reverse osmosis system from RainSoft. The installation team was excellent. I'm very satisifed.

The rep was good. He wasn't pushing too much. He answered all the questions I asked. But they have two different types of under sink. One was reverse osmosis and the other is a two-filter thing without the tank. I asked for that because reverse osmosis wastes water with a 1-to-1 ratio. So, I'm wasting the same amount of water as with filtered water. Plus, we don't have much space under the sink. But the sales reps say they don't carry that anymore. I found out later that they still do.

I learned a lot from the test that RainSoft's reps conducted and the results were very interesting. They were very informative and it was a very good all-around experience. I referred about 20 people to them. They taught me what I needed to know and it got us the new water filter. It's a softener and there's salt that you got to put in. When it was put in, the installer was awesome and he did everything that he needed to do.

After we talked to the rep, we liked the system. Now, there's a difference in the water feels and the quality. My husband knows because he used to test our pool water. We would recommend Rainsoft.

We love our system from RainSoft. The person that came out for installation was super fast and good. I liked him. We've already recommended RainSoft to a couple of neighbors, and they put them in.

The installation of our system was fine. But I have issues. They said our water was clean when they tested it but our toilet bowl gets really dirty after three days. So there's something in the water that's causing a problem. Also, the cost was really high. Other than that, the softness of the water is great.

The rep who came out was upbeat and told us all about the system. We were kind of already wanting the system anyway, so it was not the toughest sale, but he was a nice guy. He showed us everything. He did a test on the water and he did his little magic tricks for us. We were excited and we were very pleased with his sales pitch. Then, he sent a guy to install it and the installer was real quick. He was ready to rock and roll as soon as he got here and he did everything. He also explained all of the maintenance to my boyfriend. Getting the system is healthier for your hair, your skin, and for the kids and the water tastes better. Also, it saves you a lot of money. We were going through gallons of plastic and Zephyrhills bottles left and right and we don't have to do that anymore.

The RainSoft rep was great. He was very nice, thorough and explained everything very well. The technician who installed it was great also. It was a pleasant experience overall. Since having the system, the taste of the water is so much nicer.

The water system of RainSoft has been good. However, it had some water dripping on my garage floor and some around the edges of one of the tanks. But I like that there's no maintenance. They put it in my garage, so it's out of the way. It's not outside. I can also take it with me if I want if I ever move. They said that it's easy to unhook and plug it off.

We had RainSoft before at our other house. This time, we had a double RainSoft mechanism, plus the Rain tank. The complication was that the person that installed the RainSoft connected the waterline above ground, and he ran the waterline all the way across underneath the house. And he only insulated a third of the pipes and it froze during the freeze. So, we asked him to come back out and finish the installation. He came back out and added another third and he has never finished the installation. I've called in to Mark at the office several times. I said, "Send somebody else that can complete this job properly." He said, "I'll take care of it," but he didn't. The system works. I'm just disappointed that I pay $9,000 for a system including installation and they wouldn't even respond to my calls.

I decided to go through with the appointment when I was called. After the whole demo, I decided to go with it. The ones who did the installation were very efficient and cleaned up. I'm very happy with my RainSoft system. Even in my white bathtub, the water is crystal clear and it never looked that way. The true test is not only am I comfortable drinking it, my coffee tastes better. On top of that, I have tropical fish and you can never give them tap water. They would be dead in 10 minutes. They told me I could just fill my outside one right from the garden hose and it's true.

The rep who tested the water was good and everything went fine during installation. Since getting the system, our water is cleaner. But the company that they use for financing people is horrible. They were saying there were hidden charges after I signed up and got the equipment installed. The salespeople need to be more knowledgeable and honest on that. Also, my rep could have done some follow-up calls and asked how everything is going. But I never heard back from her. I had to reach out once because I had issues with the water and she said, “Oh, well, let me call service for you.” I'm very disappointed with that.

I thought about getting a water softener system, not the purification system. But once I had seen the Rainsoft purification system and the softener, I decided to get both of them together. The sales guy was cool. He loved his job. The installation guys were great. Even the guy that came and did the financial stuff with us was great. I asked him all the questions and he answered them. I had a good experience all the way around. We noticed the difference right away. Everybody said how the water felt. When it first goes through the system, it makes you feel slimy. But from there, you can tell a difference. The clothes are a lot softer. We did the whole thing where they give you the cleaning supplies, the laundry soap, the glass cleaner, the industrial soap, and the body wash type soap. I like that. The laundry soap and dish soap work great.

The reps told us about the RainSoft system. They said they had a water cleaning system, softening, and it cleaned out certain things in the water. We liked what I heard, so we told them to move forward with putting one in. They came very fast. Once they got it in, they put it in the garage. They moved some pipes up to the ceiling then over to where the laundry room was. They brought the water line to where the washer drains out. We didn't like the pipe that they brought down from the wall because it was visible. I noticed that late at night, it would start making a lot of noise. Apparently, it's cleaning itself out. It goes on for about an hour, and that's wasting a lot of water there. They're supposed to come back. They're going to talk to us about how the system is working. The company provides different soaps so you don't have to buy detergent. You don't have to buy dishwashing or a hand soap for the bathroom.

The reps were amazing. They weren't pushy. The installation was easy. They took an hour and a half to install it. My skin used to be super dry. It's still dry, but not as dry. I still use filtered water because I still don't like the taste of the RainSoft water, but all my filters last longer. My uncles were here and they can tell the difference in the water quality. I told my mom to get a RainSoft system. I recommend them to anybody that wants or going to get one.

A RainSoft salesperson did a demonstration and my wife loved it. During the installation, an accident caused a leak in my office ceiling. But they repaired it. Everything is fine. No charge at all. My wife loves the taste of the water and the way it feels on the skin.

When Josh with Rainsoft came out with his presentation and his honesty, Rainsoft was a system that we decided to go with. The system that we ended up getting isn't a salt system, but it's cleaned by salt. It was installed the very next day. They didn't place it where we wanted it at. They had it in the middle of the garage. Towards the garage door, there's a cubby-hole. People that I know that have a salt system have it placed in that cubby-hole and it takes up less of the garage. It was an issue as far as my wife getting in and out of her car. They came back out after I mentioned it to the salesman that we weren't happy with the install. But it was professionally done. It looked good and clean. I appreciate them coming back out and doing the adjustment.

I couldn't be more pleased with RainSoft. I want to have it attached to my refrigerator, however I need to get someone to pull a corner cabinet out 'cause the little guy told me he can't do that. He can drill through the others to get it to the fridge. I'm still looking for somebody that can do that for me.

RainSoft's reps were good and since we got the system, my son's skin got better. He had a rash before and now it's kind of gone. We also like the water quality and the system is pretty good.

I got a flyer in the mail that was very misleading. It implies that you have a parcel that you haven't picked up. You call the number, and it turns out it's RainSoft. But the rep was great. He was there for a couple of hours, tested everything and showed me the difference between the water I had and if I had the RainSoft system. The installation was good too. The guy showed up on time and had everything ready to go. He walked me through some of the basics, like safety on, off, and how it worked. Everything's been great with RainSoft. I'm glad that I did it. You can tell a difference in the water. It tastes better and the showers are better on your skin. I also enjoy not having to use laundry detergent because I had that additional ozone thing added in.

I got online and found the manual. And I couldn't figure out how to get the system to work, so I called a dealer. The guy that had sold it to my boyfriend had died. The dealer that I could find is an hour and a half away. My boyfriend drove all the way out here, and he looked at it. He was under the impression it had a lifetime warranty, which the tank did. But the motor only had a five-year. He said, "I can try to take this back and fix it. But they don't make the parts anymore, so I may not be able to." So, I asked him what it would cost to switch it out with a new one, and I got an upgrade. Super excited about it.

Some of the things we thought were going to take place as far as getting the water cleaned up in the showerheads hasn't come completely off. But for the most part, we like it. The RainSoft system has been good. Also, their reps were very professional.

RainSoft was doing a little demonstration in Home Depot and it was a giveaway. We signed up and they came over. We weren't expecting to buy because we thought it would be very expensive. But after seeing it and how it works and then hearing about the payment plans, we decided that we would like to do that. We really like it a lot and it's been working great. Everything has been a smooth process. The company itself has been really good too. They were very honest and they seemed fair. Everything that they said that the system would do, we've seen for ourselves and we're very happy. Now, our skin and our hair are so much softer.

We got the drinkable water filtration system, filtration for the house, and the air flow. For the air flow, if there's cooking, it will clean your air for any kind of odor. But we didn't see much of a difference. The last time the tech came in, he explained that we have to run the system optimally for 55 minutes. But the drinkable water and the rest of the household is amazing. We saw a huge difference.

Installation was seamless. Rainsoft came over and had it all done in one afternoon. We're happy with the system so far. It's been good. Before having the system, our water's not been high quality for a long time with a strong chlorine smell lots of times and colors in the water.

I drink a lot of bottled water and I wanted to limit that. Someone from RainSoft came out here on time and helped me out. They got things going. The guy who did the demo was very professional and that was what changed it for me. They looked at my water and they even did the bottled water. The bottled water I was using was bad. I had the RainSoft system attached to my sink. Now, I don't drink bottled water. I drink from the system I have and there is not much difference. Buy RainSoft.

I had a lot of problems with the pressure of the water at first. It's starting to get better but I have a lot of problems getting someone to come out to look at that. But the water is softer and I see less black soot, which I used to see a lot of around my toilet and sink faucets. I have recommended RainSoft to my godmother. I just would not recommend using their financing because it hit my credit really bad. It posts as if it's a credit card and has a high usage and it was a high utilization which dropped my credit score 87 points.

The installer of our RainSoft came out and knocked it out really quickly. Since having the system, the water tastes better. Everything seemed good. He also left this little box for me. It was a starter kit with laundry soap. But then he said, "In a couple of days, you'll get an email. You can start ordering stuff. You have so many days or years to use them all."

The sales rep came over, did a demonstration, and I signed some paperwork, then next day, they came out and installed the system. The guy was early, which was very nice because I was rushing for work and it only took him an hour and a half to get it installed. It's a good machine, and it goes through salt a lot slower than they said it would. The cost is definitely worth it. I'm paying 140 months on it, but subtract the cost of the water bottles and the soap that I was buying, I'm saving on it. We can drink the water from our tap, and we're also using a lot less soap. They had a deal with free soap for five years, which is gonna be saving me a bunch as well. Overall, RainSoft was good all around, and I recommended it to all my neighbors.

The water tastes much better since the RainSoft system was installed and it feels a little softer. Working with them has made me feel more secure about the water we’re drinking.

The RainSoft rep was good and professional. I was satisfied with his job. The rep told me why I should upgrade to a bigger system since I have the RainSoft in my down unit and it is too small for the number of people in the house. So far, so good. This one, the requirement is less than once a year I get to change the salt. It's more technical. But at least I can control it from my phone. I know what is going on downstairs and I don't have to go downstairs every time to check it. Their customer service is also top-notch. Anytime I have an issue with RainSoft and I call, they'll definitely book me a technician. I also had issues that were dealt with right away.

I had a very pleasant experience with RainSoft. The installation went smooth. Since having the system, the water tastes better. My skin is also softer. Have to use less soap. I'm very happy with it.

RainSoft salespeople came by the house and I ended up buying the water softener and the one underneath the sink for the water tap. The installer was good. With this system, I have to make sure that I have my pellets in there. I thoroughly just check it once in a while. So far, I've only added a 40-pound bag once. I purchase that at Lowe's.

The products that I received with the RainSoft system are very good. The water tastes so much better now. They took the chlorine out. My clothes are also coming cleaner. I'm not so sure it's a good thing for my hair. Sometimes it's so soft that it doesn't wanna hold a curl. But it's definitely an improvement over what I had.

The sales rep was excellent, and the people who came to test our water were good too. We went with the reverse osmosis system, the main house one, and the installers were excellent as well.

Our neighbors had done RainSoft and raved about it so we we tried it. Our rep was pretty knowledgeable and very friendly. The installers were good too. Now, our water is soft, especially with the shower. It is very soothing on the skin and you feel clean when you come out. We also have the reverse osmosis system. RainSoft is worth it and I really love it. I wish we had done it much earlier in our lives.

We got a water softener from RainSoft, and the water’s not as hard. The feel is softer. We didn't have a problem with smell. The taste is about the same. The water was good as far as taste goes before, so that wasn't really a problem. RainSoft is a good system.

I was looking for products that would filter the tap water and ended up with RainSoft. There was a visit to the house and the reps did a test of the water. They gave the results then they gave options on what I can do. I had the system installed and that was pretty smooth. I've had the system for about four months now. The quality is actually good. The system does what it's intended to and I don't have to bother about it. The filter lasts from two to three years and I don't have to do anything on a monthly basis. So far, contacts have been for them to come and do a 30-day inspection after the installation. All in all, the whole process was smooth. They did what they intended to do and they had told me that they would do. I commend them for their whole installation process and how they had good customer service, both by the sales person as well as the folks who installed the system.

The sales rep was a very good guy. He showed me, from top to bottom, the experiment with the water. It showed me how the system would pay for itself. Having the RainSoft system, I'd seen how much cleaner the water is. Also, I appreciate the little necessities that came with it like the lotions and soaps. I would highly recommend RainSoft.

I needed a filter because the water line in the toilet and the bathtub were yellowish in color. I got the RainSoft water softener and now, it's better to take a shower. The water seems cleaner. I noticed I don't have to clean the shower as much as well. I also use the water to make coffee and tea and they taste better. It also helps even with the ice maker of the refrigerator. For upkeeping, it's just a matter of putting salt in the water softener then reprogramming the machine. It's not that hard. Try to get RainSoft. It helps out.

We got a RainSoft system that filters the whole house. It cleans itself in the middle of the night. We also have the reverse osmosis in the kitchen. I was worried about how weird the water was gonna taste. After a couple of days, we were like, "How were we drinking that other stuff?" I have some underlying health issues and I told my husband I felt sick all the time. Once our water was better, we were not feeling sick all the time anymore.

RainSoft called and we scheduled an appointment. My experience has been a delightful one. I appreciated the gentleman who came in. His name is Frederick. He has been doing this type of work for a number of years so he was well-versed. He took his time going through the demonstration that they do to sell their pitch, which was phenomenal, and it had me sold from that time. Any time I needed him, he was very responsive. He shared with me that if at any given time I had any questions, whether it was beyond his control or not, he can push me in the right direction or connect me with someone who could be of assistance.

The rep was great and it went very smoothly with the installation team. Everything was very quick. They cleaned everything and made the overall experience good. Since the installation, I have better and cleaner water.

The installation was quick. The system is a little pricey but it works well so far. The water seems a lot softer.

RainSoft was a good deal, especially the fact that if we ever moved, the whole system will get moved with us. Most people don't do that. And our water hardness was at a 9. So it was up there and we really needed to get it filtered. And now our water is softened. The sales rep was down to earth and informative. He got us set up to get a free box of a bunch of the products. And the tech was also very informative and helpful, and went over the stuff with me on the maintenance of it. They were both great.

A RainSoft representative came to the door and told us about the product. Somebody else came out and tested our water. He was thorough about the system. Also, the crew was in and out. After taking a shower, the skin feels better with it. And drinking, it tastes better. We just had to ask for a paper bill to be sent out. Because we were told that everything was done online, and we prefer to have paper bills sent to us.

The system has been working really well. We can definitely tell the water's a lot softer. We had to have someone come back because the copper was spraying water in our whole garage area. So someone had to fix it and replace some parts. So that wasn't cool. Other than that, they were great.

The sales rep was pretty good. He showed me some nasty stuff in my water. We got the RainSoft water softener and he put something in the air duct. We got something for the washing machine and the only complaint we have is it makes me slimy.

We got the water softener along with the thing for the washer and dryer and then the filter under our sink. I really like it, so far.

I liked the salesman - his clarity and professionalism as well as his in-depth research while he was here at our house. The installation was quick and easy. The system is fantastic. It makes the water taste clear and almost sweet. We're quite happy with it all the way around.

Everything went very well. I was very pleased with everyone I had to interact with. I would highly recommend the water and the air unit. I had both of them put in. I'm very happy with both of them. My home smells good. I was noticing it wasn't before I had the air unit put in. I've noticed a huge difference. My only complaint is their hours trying to get a hold of them because of my work schedule. They're done at 4:00.

Everything went well. With RainSoft, there's less build up from the hard water.

The water tastes different with RainSoft. It's cleaner. In the shower, it's not a lot of gunk anymore. It's worth it. The company and the people that I’ve dealt with have been excellent.

It was an excellent experience. Everybody was very professional. Having RainSoft, the water's been 100% different. I can drink the water now. When I shower, my skin is not as dry as it once was. The water has been a wonder. It's an 180 reversal, and that's a good one.

The RainSoft technician that showed up was very good. He cleaned up after himself. He showed up with the incorrect equipment which was not his fault. The office did not give him the correct equipment. He went back to the office which was an hour and a half away, got the stuff, came back and put it in that same day. The system helps your appliances last longer. It helps keep things like your showers, toilets and sinks cleaner. Those kinds of things by themselves make it worthwhile.

I got the whole RainSoft application. It's the whole house RainSoft system with water softener, the RainSoft filter on the kitchen sink and the RainSoft UV light on my AC unit. I like how you feel in the shower. It's totally different. It's almost like you have a lotion on your skin. It’s definitely made a big difference in the water quality.

We've been doing good with RainSoft. It’s a great company. We love having the right equipment installed in our house. Everything is how we want it.

The sales rep was wonderful. He answered all my questions. We got the RainSoft household water system. They were there a little early for the installation and finished in no time. They showed me how everything works. There was no mess left over.

Everything was resolved. The manager called and handled everything. He was very nice and informative.

Working with RainSoft awesome. I love the system and I would highly recommend it.

Our experience with RainSoft has been excellent, from the beginning to the end, and I don't recommend anybody, but them. Everything was on time. When I had to do something at home, it was a pain in the neck, but they were really good. It's good to have the system as well. Our water is totally different.

So far, we like our RainSoft. The only thing that I do have a problem with is the promotion that they gave us. They said, "Hey if you come and let us do this, we'll give you a $40 Home Depot gift card." They gave us information. We tried over and over to finally do it. We've called the guys, and it finally accepted it but we never received our $40 Home Depot gift card. We don't know if it's supposed to come in the mail or if it's supposed to be emailed. It's been about a month now. We feel we got kind of gypped on that. Other than that, we were really impressed with the presentation so we went ahead and got the system. Plus, they gave us five years’ worth of different kinds of soaps like house cleaners, facial soap, body soap, dishwashing detergent, and hand soap. Our water is a little softer now. My coffeepot works better. In general, the appliances work better.

The sales rep from RainSoft came, and it was late. He drove a long way. He was a really nice guy. We got along well. I liked him a lot. He showed me how bad the water was. There were a lot of little different demonstrations that he showed me, and it was convincing. The installation didn't take long. One guy came out, and he was very informative. We watched him work. He told me everything that was gonna happen before he did it and what to expect afterward. Everything has been true to what he told me. Now, the water tastes better than any bottle of water that I can ever buy. I also bought the softener. The only thing I don't like is my water is really soft. When I'm taking a shower, it seems like it takes forever to get the soap off.

I got the washing machine, the air quality, the reverse osmosis, and the softener from RainSoft. Everything went to plan.

I had a RainSoft EC4 system installed 1 month ago. I wasn't sure it was working properly since we didn't see many of the changes the salesman said would occur. I purchased a professional water test kit and tested our water for hardness. It was the same result the salesman got with his kit, proving the system was not working properly. I am supposed to have a service rep coming tomorrow to see why the system is not functioning. I would recommend getting a good hardness test kit and performing your own test following installation just to make sure. Hopefully the problem will be rectified and this is a fluke. I will write another review if the problem is corrected. I will also write one if it is not.

Setting up the consultation with the sales representative went well, and the guy who came to do the water test was good. We got the one tank water softener outside for our house and the reverse osmosis for the kitchen sink, and we noticed that our water is softer now.

Rainsoft was a good company to work with. Everybody was really professional and courteous, and the installation went very smooth as well. So far, we're really liking the system. We don't have hard water anymore. I've also noticed it's easier to clean things, my icemaker filter doesn't get as clogged as it used to, and my skin doesn't get as dry.

I got the complete water softening system, reverse osmosis, alkaline, and the air purification system, and the installers were great. It took three days, but it was extensive work, so I understood. They didn't make a mess too.

Rainsoft told me if I were to sell my house, they would move the system for free. I also get all these products for life like the soap. The parts were guaranteed for life too. Everything was very promising. I love my water. There’s a big difference. Our hair and skin are softer. When you wash your teeth and rinse your mouth, it doesn't gross you out because the water is super clean. The faucets don't get dirty. When you wash your car, it’s amazingly clean. There are no stains on the windows. We're very happy. My boyfriend's birthday was two weeks ago and I had everybody taste my water. They love it too. The system saves me a lot of money. It's very expensive, but I don't have to buy water anymore. It's worth it. One thing I'm disappointed with however is if I would've paid in cash, it would have been less money. They didn't offer that option.

We're really enjoying Rainsoft. Everything seems to be everything I wanted. We’re really happy with it. The installer was also polite and he did a professional job.

The installation was very clean. It's some gold package we got. It came with the water filtration system under the sink. And it has two large tanks sitting outside with salt. I noticed the softness and taste of the water. Get RainSoft.

The RainSoft rep that came to the house was great. It felt like we were just talking to a family member. He knew what he was doing. He was good about talking to us and explaining everything. I'm from New Orleans so the water is different than California. I kept telling him when I was sampling the softener that my hands feel like I'm in New Orleans. I liked the taste of the water and the softness. I told my husband we gotta get RainSoft. I love it. Get it.

I called Home Depot, and somebody from Sweetwater called me about making the appointment. Somebody came. It was a quick turnaround. The guys were nice and helpful. And they explained everything along the way. So, it was nice. We have the osmosis thing, so that’s where we've been drinking. Everything seems fine.

The installation team of Richard, Chad and Zach were excellent. Very professional. They were on time and explained all aspects of the installation in detail. They completed the installation in a very timely manner. They represented the RainSoft Company of Huntsville very well.

RainSoft’s water treatment system works well. The water was run-of-the-mill with lots of chlorine in it and now, there’s none. We have a lot of animals on our property and it’s better water for them. We just add salt twice a year, which costs 20 bucks.

There doesn't seem to have as much hard stuff in the water. The taste is good. We don't buy bottled water anymore. And the rings in the shower, the water stains are not as prominent as we used to have.

The lady was knowledgeable. She conducted six different tests in front of us. Taking my opinion, taking my wife's opinion. She was very professional. The experience was amazing. The water is a lot softer. Even with the showerhead. There's no more residue.

Installation was good. The guys were professional and took care of everything. The water is a lot cleaner than it was, without the water stains in our showerhead getting clogged up like it used to. So, we've been happy with it.

Because I have a Home Depot credit card, RainSoft called me and offered for the free water testing. And since we were thinking of getting one anyway, we went ahead and went with it. The guy that came out seemed very knowledgeable. He was friendly, explained everything well. And he sold us on it. Everything from the guy coming out to the house to do the water testing and the examples and showing everything has gone smooth.

The reps were very nice and friendly. The guy that installed the water softener and the ROE was very knowledgeable. The water is very soft. We use less soap than we normally did, and the ROE is very nice when it comes to treating water. I love it.

The RainSoft rep and the installation team were really good.

It was awesome. The reps came out, showed me how the system worked, and informed me of everything I needed to know about it. They were super helpful. The system's been great too. It's been wonderful being able to take showers and not feel like it's just sulfur and grime coming out of the water. It's completely changed how we live in the house, including how we cook, clean, and take showers.

The person that RainSoft sent went above and beyond and was an extremely nice guy. I like the system because I have two toddlers. Before, the hard water was all chemicals and was leaking into our dishes and fruits and vegetables and whatever I would wash. I didn't like it because there were chemicals that we were consuming. I'm at peace right now. I'm able to let my toddlers even drink from the tap water and nothing would happen because of the filter system that we have.

Lynn ** worked fantastic for the first year almost exactly to the day. Actually, 3 days after the 1-year warranty expired. We did a lot of remodeling during the year. Brand new toilets and sinks and a new tile shower in the second bathroom. Then (3 days after the warranty expired) an alarm went off saying it needed a service. I called. The service was almost $300. I was told that if I had called during the warranty period it would have been no charge. I was also told (during the same phone!) call that this is an annual service and the alarm was programmed by time and date during the install.

We had a salesman come to the door and give us a demonstration and we were happy with what he was saying and decided to go with it. The installation was quickly after that and it went smoothly. The installers were in and out in one day. It was a good experience. RainSoft provided us with a three-year supply of many different kinds of soap of our choosing and we're using very small quantities of any soap that we choose. It's a nice, soft feel when you're washing your hands and doing your laundry. So, there's some good benefits there. The water tastes much better out of the faucet as well and it has given us confidence that we're not drinking some weird chemicals. I have the app on my phone and RainSoft has been helpful in getting it working correctly with me. It took several phone calls for that to come together and they were very patient getting it online.

The installers were professional, and customer service has been very good, so far. I already tried RainSoft before, and the time I didn’t have one on till now, I feel the difference.

Rainsoft is very good. The installation went very quick, and it was very professionally done. They cleaned up after themselves. It was great. In fact, I just spoke with someone this morning about the soap products that they gave as a package deal when we put the thing in. I've been pleased with that.

I like RainSoft, and I'm glad I made the purchase. They did the install like pros. They knew what they were doing, and the system was set up within half an hour. My quality of water is good. I can drink the water, as well as take a shower and not be itchy afterwards. I like the quality and I would recommend RainSoft.

Rainsoft is great. My water doesn't feel like straight chemicals for the face anymore, and the two guys who did the install were amazing. My cats like them too. The sales rep was very nice as well. She informed me a lot and showed me how gross my water was. Apparently, the chlorine level and the ammonia in my water is higher than a swimming pool. If you don’t want gross water, get this. Because I don’t want to bathe in a swimming pool every day, or worse.

The installation went really well, and the system is great. I really love the taste of the water. It doesn’t have that chlorine in it anymore. My animals love it too. It’s marvelous. Nobody’s perfect, but RainSoft came close. If you can afford it, get it.

We had a lot of iron and a lot of debris in our water when we first bought our house. I didn't want the dogs drinking the water and I didn't want my daughter eating the ice with that stuff in it or our clothes to turn in orange. Because of the water, the dishwasher wouldn't work and was all clogged up. We bought the RainSoft system and had it put in. It's killing the purse. We just moved and we really didn't need that big a bill again on us.

DON’T DO IT!!! DO NOT PURCHASE THE WATER TREATMENT SYSTEM FROM RAIN SOFT. You will receive all the beautiful unkept promises before buying the products. The worst investment we had ever made. You work so hard on making sure you are taking care of your family the best way you possibly can. We purchased this system 6yrs and 7 months ago. Every year you need to pay close to $200.00 for the tune up for the EC5 water treatment system. Pay close the $200.00 for tune up for the clean start (that’s for the drinking water inside the house). That’s on top of pay for the system.

I got the RainSoft water filter system because I hate the sulfur smell in my house. A guy came and did a demonstration which looked so good. He said we would have really sweeter water and there would be no buildup. You also get a Home Depot gift card for $50 and some free shampoo and laundry detergent. I was also told they will give me a one-time free refill of the salt. I have to pay almost 7,000 for the system and I don't see its worth, so far. It's too much money and I don't see any significant change in the water. RainSoft was set up in August. When we used the system with the salt in there, we still have the smell of sulfur in the shower or in the washing dishes.

The salesperson that came was really familiar with the product. I didn't realize my water was so hard here. I saw a big difference in the RainSoft softened water. So far, the techs I had were both excellent. I was pleased with the overall installation. RainSoft seemed like an expensive system but I didn't have to do any of the work. They did a fantastic job and the system looks nice.

I got the call and I was interested to find out about the product. The rep was good in his presentation and he was able to convince me. I asked my three other friends to also join and we all got RainSoft. During the installation, there was some problem with the drainage and it was presented to us. We just have to live with what was installed. That aside, that installer was fine. He presented to us the pros and cons of what he was doing. My son and my neighbor said that the installation was not right. But for me, it was okay.

RainSoft gave us $30 gift cards for buying the product. We went through Home Depot, which was how we got the system. A sales lady came up and asked if we wanted to have our water tested, and I said, "Yeah. Let's do that." I know how bad the water is here and I wanted them to do that just so I know. I'm glad they did because I found out that the water I was buying from the store was junk. I was just throwing my money away. I put the alkaline unit underneath my sink too. I've been drinking alkaline water for 17 years. I used to go to the store and buy cases of it, and I would spend about $100 a month on it. I would then go to a water place, and I used to buy five gallons because I use it in my coffee. Everything's great with the unit.

Someone came to do a test of my water and the testing went good. It was what I thought it would be. I got the RainSoft system in the entire house and I've noticed that the quality of the water is not that hard anymore. We had an issue with a leak where one of setups in the basement was leaking. It was over a weekend and RainSoft took maybe three days to come out. I would have preferred someone to come out immediately because it was a leak in my basement.

The RainSoft system is low maintenance and it provides better quality water. I had to contact my adviser for some tweaking and some questions because we wanted to make sure we were getting the same effects from the last system we had with different configurations for the taller canisters. But other than that, it’s performing as advertised. It’s been a good experience so far. I'm very satisfied.

I was in Home Depot, purchasing a refrigerator and they were doing a survey on what people thought of the water in our town. I had told them I was going to start looking for a water softener because the water is so hard on my skin and my appliances. They got in contact with me and set me up with RainSoft. The RainSoft salesperson said, “It would take about two weeks to clear out your system and you'll see the difference.” I saw and felt the difference in three days. The initial cost was expensive, but I could afford it for what it was going to do for me. I was very happy that it wasn't just one of those schemes and then you get ripped off. Everything that the salesperson told me was true. The upkeep cost on it is nothing for me because I live alone. It's well worth it for me. My toilets are staying cleaner. My hair was in bad shape, too, and it really has done a lot for that. I also like drinking the water. It tastes really good.

I needed a water softening system for my house ‘cause the one that had been in it was there for 18 years and they didn't improve it. I did my research between RainSoft and several others. Based on the piece of their equipment and how it worked and the type of salts they could use, I chose RainSoft because of the quality of the equipment and what they guarantee for service reliability. As I got the equipment installed, everything that I read and researched about it was true. It's working the best of any system I've ever had. The water is so much softer. Everybody else said you can remove the iron. This has removed 100% of the iron out of the system. Because every week, my wife was having to put Rust Out into the toilets to keep the rust out of the toilets. She's not using it at all anymore.

I got the reverse osmosis from RainSoft. I could drink this water the whole entire day. It's so good. I'm very happy with it. I'm glad I went ahead and got it.

We got the AirMaster from RainSoft. We've got the things that went under the sink and the alkaline. We've also got the water conditioner and filtration. We even got the thing that goes on your washing machine. It doesn't seem like it's doing much, but it is. Our clothes are turning out not as dirty. It's cleaning a little better. The water is great. It feels amazing when you take a shower or wash your hands. It's just a totally different experience with water.

The presentation was convincing. The installation went very well. We like the system. It's been working really well. We notice a difference like the softness in the showers and while you're washing your hands. The clearness in the water is like drinking water.

The person that came out to the house was great. The water test was eye-opening. It clearly showed that the water was very hard. We had the system for the whole house put in and I've noticed that the water isn't hard. The skin is softer and there's no hard water spots on the shower doors. However, I was told that I would receive a Home Depot gift card of $20 for just having them come out. I have not received that even though I sent the postcard in the very next day. I was told that I would receive a gift certificate for giving names of somebody else they could contact, but I haven't received that either. I was also told that I would be contacted about the sample products that they left and how I can get those products in the future but I haven't been contacted by them either.

I have been trying to return these complete system since the 1st week it was in my house. They insisted on sending someone out first to change settings. We still did not like it then was told we was stuck with it. Waste of $8,500. Bad customer service. Scam. And won't let you return no matter what.

The water in Texas is terrible and disgusting, and my neighborhood welcome committee suggested RainSoft. Both the technicians who came were great, good dudes. Now, we're able to drink the water and it doesn't smell like rotten eggs.

Setting up our consultation was very easy and quick, and installation was excellent. We already had a unit that was really old when we moved in. We swapped it out, and it was super fast.

We have to congratulate Maria **, she came to our home yesterday, Aug 20th and she did a great job, very professional and kind. We bought the company’s product because of her, she explained the benefits of this product and we can’t wait to have it here soon. Thank you for investing time on having good and professional members, she was outstanding.

Before, we were buying our drinking water from the supermarket, but for almost one month now, we've been using the RainSoft system. They came and installed it, then 10 days after the installation, a technical person came and tested the water. They also gave us a test kit to test the water anytime we want. They installed the application to my phone and explained everything as well. We are very happy with the system. Also, technical support is good. We didn't have any issues but it is good for us that they followed up. They came to our home two times now. This shows that they take care of the customer.

When we moved up to Hemet, somebody from another company reached out to us about a water treatment system and let us know that the water here wasn't that great. They did one of those presentations, then we were at Home Depot, and somebody there was walking around, trying to promote RainSoft. He said, “Oh, we can have somebody from RainSoft come out and do a little treatment.” I said, “Oh, well, we already know we have bad water.” He said we would get a $30 gift card just for having them come out and do the test.

I love RainSoft's product. I had lived for 20 years with very hard water that caused a buildup on everything and made my skin and my hair dry. And this water conditioner is doing great. There are no spots on anything and my skin is a lot less dry and my hair is better. The water tastes great too. I have already told my son and my friends that RainSoft is terrific. I'm happy with it. My one friend took home a glass of water. They haven't given it serious thought because they have kids going off to college but they're very interested.

The reps at Rainsoft are great. The installation went smoothly.

So we bought the rain softener about 2 years ago and about several months afterwards we find out that the rain softener only was $4,000. The sales rep told us that he was giving us a discount and that the discount was $8,000. 2 years later I've been paying on this Rain Soft product and it I only paid off $700. I kept trying to reach out to this sales rep in which he did not return my phone calls to tell them to come and get it. So long story short we have to pay for a water softener that's overpriced and has a interest in which you would never pay off making the minimum payment. This is very misleading to consumers especially when I know this rain soft was $4,000 and there are going around making it seem like this is a $10,000 product and that I got it for a discount for $8,000. These sales reps are con artists and I'm sick of this company and I will never recommend them ever again!

The gentleman that came to our house showed us all the crap that was in the water. He was very impressive. I've been in sales so I'm always impressed when somebody's so thorough and honest. He wasn't pushing it. We're happy with RainSoft. We did it so we would be drinking healthier water.

I have well water and my water is very hard. I had a guy come out from RainSoft. He did a water test on my water and then we had the system put in. One mishap during the installation was that they drilled through my main water. So we had a little mess with that. I'm almost at the point of calling upper management. I've had trouble with this system, and I've only had it in a very short time. My water remains extremely high, hard water. The guy that installed the system had to come back out and test the water. He told me, "Try some iron out. Try Res Care. That's a chemical that's supposed to clean the basin." But RainSoft should be doing this. They should be making sure the system is good for my home. The system is very expensive.

From the time of sale, I felt pressured by the partner to make a decision the same day that I had them visit to do the water assessment. It was probably because they were not giving me the exact models or more information about the system. They were just saying, “Oh, yes, small system is this, medium system is this.” But they were not telling me that it was RainSoft model rent, Model X, Y, and Z, and other details about the options. But I did ask questions and I got enough information for me to research online. So I found that information online versus what they provided.

We got one of RainSoft's little samples and then they reached out to us after we sent in our sample. It was quite lovely. The tech did such a wonderful job on the installation. Everything seems a lot cleaner and more sparkly since we had the system. We absolutely love the way it makes our skin feel. We’re so happy with it.

They were nice, respectful and very professional. They got the job done fairly quick. Since having the system, the water is cleaner and tastes better from the tap. Also, I feel smoother whenever I get out of the shower.

Everything went smoothly with RainSoft, like they said it would. They did everything in a timely fashion and got through. We have the product now. We love the drinking water and enjoy every aspect of the water all around. We definitely upgraded from what we had and we had a good experience. The water is certainly good for drinking purposes and cooking, and you don't have to worry about getting the bad stuff out of your water. The system is quite an investment but it’s your body you're thinking about when you spend it on something like that. A lot of people wouldn't be able to afford what it sells for though.

Working with the rep from RainSoft was very smooth and insightful. The installation was seamless and very quick. I love the system and since having it, the water tastes so much better. It feels a lot different in the shower and the water usage probably will go down in concerns for washing the clothes and using the dishwasher too. So, that all works in unison with each other. I would highly recommend RainSoft.

So far, we love the RainSoft product that we have.

The guy who came to install our RainSoft system knew what to do. He took all the stuff, went into the furnace room, and did everything. He was in and out in the time that they said it would take. It was a good experience. The system is good. It does work. The water feels a lot better to drink. We were told that our boiler system will take some time before things will clean up. Things are getting better, but then it's not at a level that we would have expected. We feel the same while taking showers and baths but overall, it's in the right direction. We’re hoping in another month or so, it should get better. Everything's good.

The tech hooked everything up in no time. There was another guy who tested the water two or three days after. That was a good result.

I had a good experience with their consultation team. Their reps were really prompt and both the salesman and the installer were quite adept and very professional.

I had a wonderful experience with their rep. I love the system so far. Everybody that uses the showers or the drinking water has remarked on it.

RainSoft came out and did their job. They showed up, so they got paid. The reps I worked with were great. But the ones that went to my mother-in-law's to install the free sink filter were horrible. One repeatedly pulled his shirt up to show his wound and claimed he was military and he was shot. And he told my brother-in-law that sometimes women needs to get hit in the head. I knew it was would be a sales pitch. But I knew my mother-in-law could do the purifier for her water tank, so I signed her up for it. I won't do that again because RainSoft sent some wack out there.

Since having the system, I can tell the difference in how the water feels. I don't need as much soap to do dishes or laundry and stuff like that. It's better water. I live in Florida and there are mineral contents in the water but now, I don't notice that. The upkeep is very easy, too. About once a month, I check the salt level and if it's below a certain point, I add a bag of salt crystals.

Our experience with RainSoft went well. The rep did well at explaining everything. The installation was good. They had to come back and reroute one thing. The system works relatively well. But sometimes, the water is still very airy even though it's been installed for quite a while. Sometimes, you get a taste of salt, sometimes you don't. Sometimes, it sounds like there are giant air bubbles in the line. The whole rerouting was supposed to help that but it didn't. But it's doing well other than those small issues.

The product has been working just fine and it has really helped out a lot. I can tell the difference in all water uses of soft versus hard water, especially in showering or bathing. Also, having access to filtered water at any tap in the house has been awesome as opposed to going to the slow refrigerator filter that wasn’t even putting out quality water. It's kind of soon to see some economical benefits from soap and whatnot but I'm sure they're there.

My parents got their RainSoft system in their house and it made a giant difference in showers, toilets, and the sink. I moved out within the city limits and I turned to RainSoft because my parents had it. The lady who reached out to me letting me know that I get a free water test was really sweet and the guy that came to do the water test on the house was extremely knowledgeable. Also, the guys that installed the system were well-informed and really respectful. I was at work and they were patient with me not being able to answer or show as soon as they needed me. Then, one of the guys showed me how to work it, how to mix the chemicals, and how to use it. The only thing is that they had to dig the wire all around my house but they didn't dig it up quickly so the wire right now is exposed. Also, they left behind a shovel. Other than that, I absolutely love the system. It is a bit pricey but overall, I've seen a great change so it's worth the money.

The test was amazing. My son drinks bottled water and I told him, "It may be just a rumor, but I heard that water is no better than what you're getting out of your well. A matter of fact, your well water is probably better." And in some cases, it was. Some of the bottled water was worse than our water. Chris was the guy that came out and did the test for us. Every now and then you meet a person that you like right off the bat. And this guy was intelligent and a nice person. Everybody liked him. Now he calls me every now and then to ask me how things are going. We’ve gotten to be good friends. And there were other things outside of water that I'm familiar with that he was familiar with.

Everything has worked out good. The rep was very informative. I like the product. We have softer water. And we are drinking from the faucet. It’s as expected from the salesperson.

My system has a big filter tank. I also got the salt and the light system in the side of the house for grass water. I use less soap and I have a cleaner feeling. Towels are a lot thicker. The installers told me what I would need. I’ve got to protect it. Now I got a pump house over it. They were very professional. I had one problem, they called me immediately and it was resolved. I couldn't see the numbers. It was still inactive but it was updating. But it was fine. You need to pursue RainSoft. Check into it and come try my water.

I love my RainSoft. I have noticed differences in my water.

RainSoft did a good, fast job. I like the system a lot. The smell of my water is better. I can drink water now. Also, my back used to itch a lot, and it's cleared up. And my clothes are cleaner.