RainSoft Water Treatment Systems Reviews

RainSoft is worth the money. I was at Home Depot, and a lady approached me. Someone came out, did a water test with me. Overall, he did a good job with his presentation. Some of it was BS. I didn't see that there was that much of a difference. Other than that, it was good. I shocked him, because three-fourths way through it, I said, "Let's just talk money. I got to start cooking dinner.” He said, "I got to finish this.” I said, “No. Let's just talk money. I'm interested in the product. Let's go ahead and do it.” That threw him a curveball.

My husband was always concerned about the water. RainSoft caught his attention when he went to Home Depot and we gave them a try. They came out and did their job a couple of days after he mentioned it to them. The sales rep could sell anything. I wasn't interested before he came. But after he came, I was impressed. After I listened, I was convinced. He was very personable and charming. He knows his stuff and did an excellent job in selling the product.

When I just purchased my home, RainSoft called and asked me if I would be interested to do business with them. The presentation was good. The guy was really good. It was interesting to see the dirty water compared to clean water. So, that sold me. I didn't have any intentions of doing it at all. I wasn't gonna do it until he started doing all his science projects.

I was at Home Depot, and a lady from RainSoft approached me, asking me if I was interested in a water filtration system for my home, and that I would be entered into a raffle for $500. I said, “Sure.” She handed me her phone. I was on a phone call with an operator to set up the time. We had already done some research online about water filtration systems for our home. Someone approached us at Costco one time about their system. We got approached at another time at a different location for their systems.

RainSoft’s reps were going door-to-door and they set up an appointment. I wasn't interested in it and I just did it to be nice to the lady. I had heard about water softeners before and we have hard water in our area, and I was impressed by the presentation. I was convinced that it was a good thing to do. We consume a lot of bottled water, so I'd always heard about microplastics and different things like that. So, a water system would be a better way to go long-term. We got a salt-based system and reverse osmosis for the drinking water. The water seems good now. We’ve noticed a difference, at least with taking showers and drinking water.

Our whole neighborhood has water issues. It comes out of Benton City, so it's really bad water. Someone was getting a system installed, and I watched it, then RainSoft came over when I called them. They did a water test and my particular water was better than my neighbor's because I had a pre-filter installed when I built the house. My water was already one step ahead, but it didn't get everything out and it was not perfect. Now, it is and we noticed it right away. The water is cleaner, clearer and feels better to take showers with. The taste is by far where it should have been from the beginning too. I have peace of mind for two years. They said they're gonna come back about two years, which is when the system has to be changed out. I've been telling people to give RainSoft a call and try it out. There's nothing to lose.

The lowest star on this is a one one but if it had a negative I would give it a negative five star. I have never in my life had such poor response. I have attempted multiple times to get my system repaired and I can never get a call back. They do not stock the supplies. Even a local plumber called them and still cannot get a call back.

The house that I bought had a RainSoft equipment installed, but it wasn't working. Also, the monitor didn't work. RainSoft's rep came out and tested the water. He said I had hard water. So, I had to get a new monitor for the system that I already had and the guts of the system. I had the tank and the salt storage, so they let me keep that. Their rep was very personable and easy to talk to. Then, the installer answered all the questions I had and he showed me a few things. He also helped fix some problems that were going on before putting the new monitor in because I had some issues with the water heater. Overall, it was a very positive experience. I enjoyed the company and hope to continue with them for years to come.

The initial install by RainSoft Water was good. Guy was prompt. He brought everything. There was a little hiccup with one of the drain lines didn't get installed, but that wasn't a big deal. He told me what to do. They just had to put a hose over a fitting, which was no big issue. Super helpful with that. One of the parts broke on it and sprayed water all over, which was a bit disappointing. But had one of the techs come out and fixed it. They were out there within 24 hours of noticing the problem. That part of it went smoothly. I love the water. No more iron in the water, which is awesome. We've got the reverse osmosis drinking water system, too. That has been great. Our water was one of our biggest problems we had with our house when we built it. We noticed the softness of it, and the taste and smell are all gone. Just be ready for the cost. It is expensive, but it's good water and it's worth it.

The salesperson at RainSoft was great. He spent a lot of time. He was very detailed and did lots of demonstrations. The installer was great. He was working with my husband, and I arrived on the tail end when he was essentially finished. But the interaction I did have with him was pretty good. The salesperson was one of the highlights of the entire process because he was at our home for quite a bit of time, and we didn't end up purchasing right away for whatever reason. But my husband was able to connect with the same representative. So he came back out to our house a second time. The buying process was great.

We bought a house in December in a new subdivision, and RainSoft came through the neighborhood. We never drank tap water and always bought bottled water, which made us look into a water treatment system. The consultation and sales reps were extremely professional and knowledgeable, and we were satisfied. The installation went smoothly. The installer was quick and efficient, and answered all our questions.

Had my water softener installed for about 2 weeks. Now seems to be working great. Installer was professional. People work courteous.

They came to our house in late October early November of 2025 and gave their presentation. They PROMISED us a $100 Home Depot gift card that would be emailed to us for listening to their hour long talk. We're still waiting for the email which they NEVER sent. They didn't leave a business card or any way to a hold of them either. They tried to convince us that it works only cost $99 upfront, but after much pushing and insisting on asking how much the total system world cost at finally got an answer or of these sales people who are more like used car salesmen. It was around $10,000 total for the water filtration system not $99!!!!. We still expect them to honor their word and email us the $100 Home Depot gift card they promised us. We fulfilled our end of the bargain. Now it's time for them to do the same.

We need cleaner water without all that other stuff that's in it. We heard about Rainsoft at the Home Depot here in our city. We tried them out, and they were professional. When they came in, they did the presentation of it and they knew what they were talking about and were just very informative, which we like. The water is actually much smoother now. When we shower, we could actually feel the difference from when we first moved to when we did this system thing. You could feel the difference in your skin. My wife feels it in her hair. It's different. It's a good thing. It's the best decision ever. You're gonna be saving money in the long run from the water that you're gonna be using. You don't have to use so much detergent and all that stuff for your laundry.

I researched water for a while and a friend that lives up north told me about RainSoft. When I had them come out, their in-home consultants, Bill and the whole crew, did an excellent job. I was very impressed with them. After the water testing was performed, we realized that our water was super bad and we decided to go with RainSoft. We got a whole house system and since then, our water has been 100% better. It has cleared the water up 100% and it softened it down quite a bit more too. Their product works 100% better than most products out there.

Whole house water softener system WiFi-enabled EC5. This is the best solution for our family. Nothing else is close to other options. You will know how much better the water softener works when this is in your house. You will never want to leave home without the feeling of the water softening process.

We've had some work done by American Home Design and they're the ones that put in the RainSoft equipment. Our experience with our RainSoft system has been great. We love it so far. The taste on the water has been different and I've noticed especially hair and my skin are improving.

Totally was misrepresented by salesman, l was told that the trouble was was $75 and free parts, the filters needed changing only every two years, yearly free inspection. Reality l was l was just told you can end up having to change them every 6 months, trouble call is over $100, filter replacement $285. The Reverse Osmosis system worked great for only 1 1/2 years then after spending $285 to replace the filters it never worked again properly, after filling 2 bottles it goes into dripping. Custom Service is totally unacceptable and not helpful. After spending almost $7,000 in 2023 this is what I got, a system not worth the money. This company needs to choose more honest dealers and provide more customer support back up. I will also submit a complaint to Home Depot where I picked up the Free Water Testing Kit, so disappointed.

My house was a new build and I was looking for a water softening company because I wanted to protect my pipes from hard water buildup. I also wanted all my appliances to last longer. RainSoft was offered to me through one of the companies that installed their system and I liked the deal that they gave me. Their sales rep was very good. Since I got the RainSoft system, my skin's softer, my hair feels cleaner, and everything doesn't spot up.

The water was pretty bad in my area. I went to Home Depot and gave my information to an employee. Then RainSoft gave me a phone call, and we set an appointment to stop by. The rep showed me the water treatment test. He explained the system to me. He brought everything in. He also explained the warranties. He brought us the brochures and explained everything to me. It was fine. The installer was a great, reasonable, and nice guy. He knew his stuff. Since having the system, the drinking water is good, and when you shower, the water definitely feels softer. Everything's been perfect. It's a great system. It does the job.

Everything went exactly what we wanted. We went into RainSoft's office and they sent somebody out. We now don't have hard water ruining our faucet. Also, it does not corrode our appliances. We have the osmosis system, so it has been a lot cheaper. We drink cleaner water. We were drinking a lot of bottled water before, but now we're not buying bottled water. We've recommended two friends to RainSoft.

I’ve been with RainSoft for three months now. I liked the idea of having a lifetime warranty that goes with it. The sales rep I worked with was informative. We got the whole house filter. We got the reverse osmosis, and then we got the laundry system, too. The installer was very professional. He explained everything and made sure that we understood how it all worked before he left. The biggest thing we noticed is not having to buy a refrigerator filter and not buying a whole bunch of laundry detergent. Those can be expensive. We’re a family of six, so we go through a lot of laundry detergent. I've recommended Rainsoft to four people.

I needed a whole home water filter and made an inquiry to Home Depot. They came up with RainSoft and sent an agent out for a demonstration. During the installation, we had some things that timed out a little bit. Nothing happened exactly on time, but it went okay in the end. We got an RO system, and when you use the water system, you feel a different feel than when you would shower before. RainSoft is expensive, but I highly recommend it.

Everybody at RainSoft was very warm and welcoming when they came into the house. And the guys that installed it took off their shoes at the door. You don't see that anymore. ‘Cause my husband doesn't do that. And one of them laughed. He said, “My wife would get me if she found out.” I've got hardwood floors through the kitchen and den area, but I vacuum all the time. It's when you live semi-country; it is what it is.

We saw RainSoft at Home Depot, and then they sent Chuck out after that for a water sample. He was very thorough. He was a ball of fire, very energetic, and a good salesman. Then RainSoft sent out a rep who went over it with us after it was installed, and told us how to take care of it and all that. We got the whole water system. We got the system for the laundry and the air filtration. It's great. We’re really pleased with it. The water tastes a lot better. We got a killer deal on it.

I am so very pleased with my RainSoft Treatment Equipment! Sebastian was the installer! He was very detailed and was very thorough, organized, and communicated with me as to instructions for my new equipment! I highly recommend Sebastian for this highly skilled job!

We have terrible water at our house. There's lime scale and we have dry skin because of the hardness of the water. We did the free water test with RainSoft, and the reps were very knowledgeable and answered all my questions. We had a water softener system installed as well as the reverse osmosis, and the installers were fast and professional. Having RainSoft, our water is much better. We have better hair and softer skin. It's also easier to clean the shower glass. There's no scale. I would recommend RainSoft to anybody.

We were in Home Depot, and the lady approached us and offered us $50 to let somebody come out and test our water. We've been here for three months, and where we came from in Florida, we had a water softener system. We've always had water softeners, and we wanted one. This RainSoft system is standalone, hands-off. It just does its job. I had to put some salt in it the other day, the first time since we've had it. We had well water before, and it was filtered. This is city water, so we didn't have it filtered, and I could tell the difference in city water taste. It's worth having it health-wise, taste-wise and for cleaning. Back home, we had a lot of calcium. We haven't been here long enough to know what the buildup is. But it is expensive, so if you have discretionary money, it's worth it. Otherwise, it can be expensive for a person who is on a limited income.

We have our own well, and we were getting this orange gunk. Sometimes we were getting an odor with the water. We didn't have any filtration system on it. It was turning our appliances orange, so we wanted something to be done about it. It turns out that it was some kind of bacteria. So, we got that taken care of. The RainSoft system that we got is a lot bigger than the pictures made it look. It's almost twice the size. When the sales guy came, I showed him where I thought about putting it, and I've seen stuff at Home Depot or Lowe's, and he said, "Oh, yeah. It can fit in here." It's a little utility closet that houses our pressure tank for our water system and also our hot water heater. But the system was not going to fit in there. It's too big and too permanent.

Do not do not do not do not even let these people step foot into your home. I bought appliances from Home Depot and as a result, they send these people out to your house so I entertained the idea of having the salesman come and give his pitch. Honestly, he was a great sales guy. Probably could’ve sold me a lot of garbage and that’s exactly what he did. For more than what I paid for my first car, they sold me a system that was going to improve the quality of air and water and life for me and my children. What they really sold me is an endless headache and a heap of garbage.

The young man from RainSoft who came to the house was very pleasant. We enjoyed the meeting. It was a very good presentation. The installation didn't take long. The guy was in and out in a very short period of time. It was pretty pricey, but we've been very happy with the quality of the water, which was very important to us because for several years, we've been using a ZeroWater pitcher. And the filters that we had to put in sometimes didn't work, and sometimes they leaked, and sometimes there was a problem with one kind or another. The quality of the water, when they were working, was pretty good for a while, until they started getting stopped up with stuff.

The alkalinity of our water was bad. There were a lot of minerals in there. We had a filter for our refrigerator, but that wasn't doing the job 100%. After the rep at Home Depot showed us what the RainSoft unit would do, it was something we wanted to have. Now that we have the system, our water is great on dishes and laundry soaps. It also makes coffee taste a lot better. The unit is very efficient for what it is.

We saw the advert for RainSoft in Home Depot, and we decided to give it a try. So far, it's been good. We just had normal water before, but now we have treated water in the house and it’s soft. Before the system, the water was harsh. I’d recommend RainSoft as one of the best water treatments ever.

I had thought about getting RainSoft when I knew a few friends who had either the RainSoft system or another system, and they had told me about it. And I did the consultation and it just made sense as far as what I was spending on water and getting the system. When I first drank the water after the system was installed and I did flushing, I don't think I flushed the system out enough in the refrigerator because it had a strong salty taste.

Our water had a lot of chlorine in it, and we wanted to have a better water system. RainSoft did a presentation and did a water test. It wasn’t great, so we purchased a water system from them. Now, the water’s softer. I would encourage others to get it as well. But the only complaint I have is that in some parts of our house, the water pressure was greatly reduced, and I wasn't expecting that.

We have a RainSoft water softener. The installation was great and having the system is better for our condition. I'd recommend it. The water tastes good and it's soft. I have had guests at my house, and they've seen the difference in taking a shower.

I had RainSoft put in a whole house water softer, a reverse osmosis filter in the kitchen and a clean start laundry system. It’s been 2 weeks and we are loving it. Now grant it, it was $11,288 for all of it, including install and plumbing permit here in Chula Vista, CA. Overall, our experience has been quite nice. It started with leaving Home Depot, and seeing one of those, “test your water kits,“ by the exit door. I took one, mailed off my free water sample for my kitchen, and within a week I got a phone call. While my water was not technically illegal, it was borderline. The amount of contaminants in the municipality water was actually quite disgusting. A representative by the name Kenny ** from Resoft came out to the house, showed me a nice demonstration and we signed the paperwork right then & there. Rainsoft also has a zero interest, zero payment program for 12 months. So I took advantage of that.

We were shopping at Home Depot when we encountered RainSoft and we ended up purchasing what they offered. We got the water system and the reverse osmosis. The installation went fine and since then, we use the system to wash our hands. We can tell that the waters seems softer. All in all, we haven't used RainSoft much at all, but what we have experienced has been fine. i would also tell my friends that they might want to consider getting RainSoft as well.

We were approached by RainSoft in Home Depot and then they sent a person out to the house and showed us the condition of our water. He sold us a system. I got two tanks outside and it has water inside. We have three tanks outside. We noticed that the water is softer now. The dishes from the dishwasher come out very spotless with soft water. We have less issues of calcium buildup on the glass shower door. It rinses soap off of your hands and body faster than the hard water did. RainSoft is a good system.

The salesman seemed very honest and upfront. He was very thorough on explaining everything, how things worked and what it would take to get put in. He showed us several different options as well. I purchased the reverse osmosis system and the installation was very quick. The guy that did the installation was very informative. He explained everything he was doing. Having the RainSoft system, I enjoy the water a lot better.