I believe in honest reviews because I use them often when determining whether or not to buy some of the more pricey things which I consider more of an investment rather than something cheap and throwaway. Let's face it, we like to know if the money we're putting out there is buying a product that lives up to its claims.
Well, like everyone here, the venture starts off with a sales pitch about the quality of the water you currently have. It surprised me when the salesman tested the water and found it to be of somewhat good quality, with middle of the road hardness. He was actually going to tell me I might not need my water treated, but I still wanted to hear more about the RainSoft EC4 System. He explained how the system worked, and it was different from units classified as water softeners. It has a small salt tank that you can load with 5 bags of salt, but the salt is only used by the conditioning system to clean the filters.
I reviewed the literature and I went online to research the product here where I found numerous recommendations. My interest grew with the positive reviews, so I went ahead and purchased the system even though my water was middle of the road hardness. No matter how good you think your tap water is, I can tell you it still has something to be desired for smell and taste in most cases. I was an avid bottled water drinker, and I can definitely tell the difference between my bottled water and tap water. Needless to say, I was going to some rather pricey bottled water every month so I figured over time this system's price can be offset some with the money I'd save from not buying bottled water.
They offer two packages in the Southern California market (and perhaps others) where you get the conditioning unit and a reverse osmosis system under the kitchen sink for the lower of the two offers. The more higher priced options also included some kind of air filtration unit and a ozone producing unit that would attach to your washer rendering any need for laundry soap (which I'm not sure if I could actually feel clean without soap washing my clothes) so I opted for the lower end, more popular package. They were able to install it in my home the very next day.
It's only been a week now and my water has never been better. It feels slippery clean on the body in the shower, and the water produced either in the reverse osmosis 3 filter system under the kitchen sink or the taps where there is no additional filtering is completely free of smell and tastes. I also don't see the spotting of anything in my dishwasher or tap water residues I usually scrub out of the sinks every few days. The water is definitely spotless on the shower doors and there's even a new spigot put on in the front of the house that will allow you to use one spigot with the untreated water for watering your plants or yard with a hose, or you can attach the hose to the treated water spigot and wash your car with a spot-free finish.
Installation was professionally done and it took about 6 hours or so. Expect installation to take place in the garage in most circumstances or wherever your main water line enters the home. I happen to have a source of power nearby, or the installer will run a line to source the power from another location at no additional charge. A PVC pipe "waste/flush" line was run along the ceiling of my garage to a point where the pipe was installed through the drywall into the drain for the washer on the other side of the wall. Keep in mind this was what was needed for my installation since I didn't have any nearby drainage sources near the unit installation. 100% professional workmanship on the pipe soldering, etc.
Don't let me forget to add that they also throw in a 5 year membership with a company that will supply you cleaning materials for an estimated "5 years" based upon the sales pitch. I can't confirm or deny that it will work out that way since I have no way of knowing how much we can actually purchase using "points" given to use for that purpose. The products are mostly concentrates that you'll add water to in order to create the end product. They gave us some free samples of each item which includes laundry, dish washing, window cleaner, general purpose cleaners, and a bar of soap.
It didn't take much concentrate to mix the products so the concentrate should last a long time, but again I can't know if it will be 5 years since that depends on many factors. I think the point is, you will use LESS cleaning supplies since your water is conditioned. I think it's safe to say you'll cut your cleaning liquids in half (again my estimate). Just my experience, but with the cleaning liquids they offered me and since I don't need to buy more bottle water, I can nearly pay for the price of the system in about 6 years.
One final note for those who want all the details. With any water system there is a small amount of maintenance. The cost of the salt, which runs on average around $7 a 40 pound bag. Don't think that will be a large cost, but you also will need to change the membrane in the main unit in the garage about every 5 years at a estimated cost of $400 from what I was told. So, that comes to about $7 a month average. Also, don't forget you need to change the 2 filters and membrane in your under sink reverse osmosis system at least annually (or up to 18 months in some circumstances) for around $75 online. Keep in mind the prices I'm providing are estimates, but should be close.
I want you to have all the information you need to make an informed purchase if you feel interested in getting one of these systems. I feel you won't regret it. The water quality will be superior. I saw one review state that it was better than "bottled" water. I concur. This system lives up to its claims. Worth mentioning is RainSoft included a Lifetime Equipment Warranty and the dealer provides a 1 year Service Warranty. It's also possible for you to take this system with you if you should move, although it may require you to obtain the services of a plumber or RainSoft dealer to make it happen since it does require some plumbing knowledge. I believe they quoted me around $400 to $500 to make that move, but CHECK with the installer for realistic costs if you plan to move anytime after your purchase and you want to take it with you.
I had a free test from Home Depot which led me to research on water treatment systems. Rainsoft then called me on the phone and when the sales rep came out, he showed us a lot of things with the water and the different uncleanliness of it. I was at work when they did the installation, but they did a good job and it looks really good. It has improved our water system so much. I no longer have the heartburn that I used to have. Our water tastes so much better and the shower feels differently now as well.
The RainSoft sales rep called and showed up, and he had a book with all kinds of data. I can only assume that it's all correct. He was very polite, took his time and answered all of my questions. His demonstration was amazing. We got the complete RainSoft package. The water is awesome. However, they've already had to come out and repair the water in our shower. But the neat thing about it is I could tell that something was wrong. So, I called them up and sure enough, there was. The difference in the water is just amazing.
I purchased a RainSoft system for the whole place and another one for the kitchen sink, and I am very pleased with it. The installation went smoothly and everything went fine. Since I had the system installed, the water is very clear and it's better than bottled water. It really tastes good. My daughter even said, "It's wonderful. We love and enjoy it."
We got a RainSoft system after the water test. The sales rep who came for consultation seemed to be very knowledgeable. He did a very thorough job about explaining what is actually in the water, where it comes from specific to our ZIP code and our water sources and it made sense to us. The installation guy was very good and worked very, very well. Now, we have done away with buying bottled water since we buy every once in a while just to have something on the go. There's also a reduction in the detergents that we buy. Also, the water that goes on the body and the lack of stuff it leaves behind on the showerhead, on the dishes and especially the silverware and the glasses, it’s not clouded anymore. RainSoft has delivered what was promised.
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We needed a water softener for a lot of things, especially for washing clothes, since we live on a farm and our water is rusty. Everybody from RainSoft has been very cooperative and friendly, and we got along just fine. Since installing our system our water has not been rusty like it used to be. Everything’s working the way it’s supposed to.
We were shopping in Home Dept when a lady asked us about our water. We told her it was terrible so she hooked us up with RainSoft's sales rep who was professional, intelligent and knowledgeable. He said he was a master chemist and that he used to be over the Dallas water system. We've had serious problems with our water for 45 years. The whole water system is the worst in North Louisiana. It would stain fixtures and clothes. We took the test and he showed it to us versus what it looked like before he ran it through his little machine. He convinced us and we did the deal. Home Depot offered this closeout deal to do it that day for free soap for about five years and no sales tax. We got the full treatment plus the water under the sink which breaks it down to bottled water purity.
The installation team took a lot longer than they had planned on because the way our water comes into our home, it splits to two different pipes where one goes to one end of the house and the other goes to the other. They had to go back to the meter so they could run it to the system and back out to where it hooks up just past the meter to go down. They did a lot more work than they planned on and it took them all day. Now, the clothes are cleaner, the water tastes great and we know that we’ve got good, clean water to drink. I’d recommend it and as a matter of fact, I’m trying to get our son to get the system.
I had an old system but some friends of ours told us that I should get a new one because they did. So we got it from RainSoft and we're always liking it. It's a pretty good softener and I got the best product they had. It has value and is a lot better than my old one was. They improved it and I like that. When the installers came, they were friendly, courteous and very good. Since then, I have noticed that I got an on demand hot water heater and it's been better. It's also been hotter so it's working and it's doing a pretty good job. I'd recommend them to any friend or anybody.
Excellent service. I bought the water softener system with the salt tank for the whole house. The sales representative was great, really knowledgeable and pleasant to deal with. The installation guys were great too. Our skin quality has improved, we don't have to use lotion now and don't notice any water spots on our dishes anymore.
My wife has been trying to convince me to get treatment for our water since 1998 and then we've heard about RainSoft through our son. He got it and he kept telling us how great it was and what a difference it made in his life and his family. He called RainSoft and set us up an appointment with a rep. He was very informative. He showed us all the different things that were in the water. He's a good representative of the company. The installation team gave us a lot of information about how the whole house water system works and where they wanted to put it and where we wanted it. Then, we worked out exactly where it should be. We didn't dredge the entrance to the attic, but that's okay. We're satisfied with it.
The system made our water better. We like the reverse osmosis for our drinking and cooking water. The water's taste is different. Our drinkable water was good to begin with, but it had a few things in it and the treatment system made it better. Also, the water leaves a different feel to the body after getting out of the shower, and our clothes now come out softer and brighter after washing them. I would recommend it to anyone.
We knew we had hard water in the house as the water around the San Antonio area is really hard, so we figured to get a water treatment system. We got RainSoft's water softening system and the reverse osmosis for the kitchen sink, and the team that installed it was very good. We could definitely tell a big difference from what we used to have to what we have now. There is no more buildup around all my walls and there’s a better feeling getting out of showers. So it’s a lot better and we're loving it.
I didn't overall like the taste of our water, especially drinking from the faucet. It was unbearable and I've always heard Florida water was bad so I wanted to check out what's going on with it and did the Home Depot water testing for free. I took that home, tested my water, and sent it off. Then they called me and gave me my details and my numbers on how the quality of my water was. They had a guy come out who did a demonstration and showed us what's going on with our water. He recommended RainSoft so we went with that, got our unit, and we're loving it so far.
The sales rep was very thorough, enthusiastic and attentive. He kept our attention the entire time, helped guide us through, and explained everything. Then when the installer came out, I peeked in and out on him while he was doing his thing. He helped me understand the system and how it works as he was installing it, and he answered all the questions I had. Now the water tastes a lot cleaner and it feels a lot better taking showers. I can definitely tell the difference and I don't have that hard water feel when I get out.
I knew my water wasn't the best quality and it was very hard to begin with. So, I wanted to see what the results of a test was and sure enough, it was very hard. We had chlorine in the water as well, above three parts per million, which is higher than what you have in your swimming pool. And that tells me that there were bacteria in the water, so they had to treat it to make it drinkable.
Setting up the consultation with RainSoft was very easy and I enjoyed the conversation very much. The sales rep was very knowledgeable. I ordered the air cleaner as well as the reverse osmosis under the sink, and we had a good time putting it in. The installers were very pleasant to talk to and everything worked out to my satisfaction. The difference is amazing now. I would recommend RainSoft to anyone. It was a very enjoyable experience dealing with the people, finding out about the quality of my water and taking steps to resolve the problems that we had. It's the best move I've made as far as the house in quite some time.
RainSoft was giving away a free water test when we were at Home Depot. So we went for it since we just bought a house and didn't know what was in our water. It was very easy to set up an appointment for a consultation with the sales rep. They were very flexible with the days and times that work. They even wanted to come that day at 8:00 PM. The sales rep came to our home with his kit. He was very kind and easy to talk to, so we felt comfortable talking to him. We were able to have kind of a magic show where we were looking at the water and how these little drops changed. Seeing what was actually in our water was very interesting. We got the water filter system.
The Rainsoft installation team came the next day. I wasn't able to be there, so my husband opened the door for them, and then they took care of our business and left. Everything was set up and it was fine when I came home. Now that we've had the system installed, our water makes our skin and hair very soft and we feel cleaner with it. The system we purchased came with free soap -- dish washing, laundry, hand soap, body soap, shampoo -- for five years, so that was nice. The whole process was very fast. We ordered the system on Sunday and it got installed on Monday, so there was no waiting, and that was very nice and convenient. Overall, our experience with RainSoft was informative, quick, and worth it.
I needed my water system because the community water system had poor testing. Home Depot had Rainsoft. I set up a consultation and the Rainsoft rep called to confirm before he arrived. He came, answered all my questions and gave me a lot of good information. He thoroughly explained how the financial arrangement worked, what the whole package consisted of, how it would be installed, maintenance, as well as testing. I signed up and I got Rainsoft purification under the sink tied into a whole house system under my home. From there we went on with the installation which they were able to set at a time that worked for me. The installation went seamlessly. Since having the Rainsoft system our skin is in better condition, the water tastes a lot better and most of all, I have confidence that I'm drinking clear, clean water. I had an incredible experience with Rainsoft.
We've had Rainsoft for quite a few years now and we're very happy with them. The system is doing really well. However, we're getting rust in our bathroom for some reason but they've already set up an appointment for next week. So, mostly we're good to go.
The water that we were drinking before we bought our house smelled like really bad chlorine. Drinking it makes us nauseated. So when we bought our house, I decided to have the water checked. Jerome the RainSoft salesman explained everything in detail. He showed us the test and then hooked up something to show us what the water will actually taste like afterward, which tasted so different without the system. The guy that did the installation was great. RainSoft has a lot of really good people working for them and I've experienced excellent customer service from them.
Having the system made a huge difference in our lives. Before that, we would go through 24 packs of bottled water a day. Since it has been installed I haven't had to buy bottled water. We pay $138 a month, but if you take away all the bottled water that we spend on for 30 days, this system is so much worth it. My son is acne-prone and now, his face has cleared up. I have very sensitive skin and my skin feels better and my hair looks better. My dog doesn't itch as much and her skin is not dry anymore. My plants that I water are healthier because I don't switch the system off when I do. I've noticed a big difference even in my yard and I am very happy with it.
Our water tasted and smelled bad. We previously had RainSoft in our old house and then when we moved, they sent us a card so we called them and got the system here, too. We got the reverse osmosis on our sink. The sales rep was very friendly and nice and knew what he was talking about. The installation team set up the system, but had to get some piece of tubing and then come back and install it. They ended up giving us some free salt because we wanted the system quicker than we actually got it. The first person who was to do the installation ended up doing it the next day. It was kind of a crazy experience, but we're glad we got the system.
It's working well and has cleaned up the color of our water, which is now clear like it's supposed to be. It still has an odor and I was going to call RainSoft about that. The water from the reverse osmosis is fine and we drink that. But when we take a shower, we still notice the smell. Also, they were supposed to email us about the soaps and stuff, but we haven't gotten anything yet and we've had the system for a couple of months.
Our technician was very knowledgeable and experienced. He shared helpful information, and worked assiduously to get the job done right--despite a couple of obstacles that delayed completion until well after normal work hours.
I saw a free water testing kit at Home Depot and wanted to test my water. Home Depot called to tell us about our water result and recommended RainSoft. Then Rainsoft called us and the gentleman that came was really knowledgeable and explained everything greatly. I got the reverse osmosis and conditioning. During installation, my wife said the installers were nice and friendly. Since getting the system, the taste and pressure of the water are better. I don't see any more soapy spots around water areas which was our major concern. We've had other concerns as well but they have been very prompt with getting solutions out and have been pleasant to work with.
I've always had those mini filters that is on the market and I've never considered anything like what I've got from RainSoft. The installers that came out were polite, on time and efficient. They cleaned up after themselves and provided us with the necessary information that we need. I also like their customer service and their follow-up process. They asked if we were okay and if there's anything they can do or if we have questions. Now that I have their system, I've noticed a difference in my laundry because after every wash, we usually need to take out the filter and empty it because it's always filled up with fiber from the machine. Now, we do it every three or four washes. I'm extremely satisfied with RainSoft.
The RainSoft salesman was knowledgeable and explained everything well. We ended up getting the whole softening system, and we like it. The only thing that I didn't like is they told us that we were supposed to get products like laundry detergents, soaps, and things of that nature. They said it would come within three weeks but we haven't received anything from RainSoft yet.
We had very hard water here and heard about Rainsoft from my neighbor. The sales representative who came for the consultation made us aware of everything and he was great. We bought the unit under the sink for the fresh water and the one throughout the whole house. The installation team did their job, were very conscientious about what they were doing, and cleaned up. Our drinking water is much better now and everything is much more pleasing as far as doing the wash and dishes. We recommended RainSoft to a friend.
I had no problem at all setting up the consultation with the sales representative from Rainsoft. I was told that somebody was going to be here at a certain hour and that's the way it went. The sales representative did a very good presentation and answered all my questions in a correct way. That's why I got myself the Reverse Osmosis System. I drink more water than I used to because the water is very good. Later on, I'm planning on buying the whole works.
Taste is horrible and feel is worst than when I had tap water. I would prefer bottle water or a different company. Worst company and don't help their customers. Stay away from RainSoft. Run if you hear RainSoft. I paid cash for the system and didn't even get a refund after one and a half weeks of taste and feel bad water. I wish I had do more research on this company before I invested my time and money into their products and get a bad taste in my mouth. Worst worst worst company ever.
I was offered a water test and I ended up purchasing the regular sized RainSoft house product. It's been very nice. My skin is better and I’m glad to be drinking cleaner water. Hopefully, the water tastes different.
I did the Home Depot water test and then I had someone come out due to water hardness. The rep was here for two hours, went through some demonstrations and then went through the system. I ended up purchasing the RainSoft reverse osmosis system and then the whole home system. Since installation, the taste in the water and the water softness have been definitely better. My experience has been pleasant.
I needed to get a water softener because we moved from a different State and the water is a lot softer there and there was a lot of chlorine in the water here in Iowa. Then I heard about RainSoft from Home Depot. Setting up the consultation with RainSoft's sales rep went smooth. They asked me when I was available, and everything, including when the installation team came to my home, went professional.
The people who came for the initial sales were good and willing to work with us. However, I didn't know that they would come to my house and would try to make a sale that night. They were at my home until 9:00PM because we had a lot of questions, but I found it hard that they wanted me to send $5,000 right away. I was caught off guard with their sales pitch. I had a valid concern about my water, but I didn't want to go through that extreme of a measure right then and there. I wanted some time to think about it, but I was put in a position where I needed to make a decision now or the offer is not going to be there anymore. But other than that, I believe that they had a pretty good quality team. And, my water is now a lot softer and I'm more comfortable drinking water from my tap.
I had Culligan before and I've had a lot of bad experience with them. Then I was at Home Depot when I saw Rainsoft's pamphlets there. The sales representative was very understanding about setting up the time for consultation. He came and I really appreciate how he demonstrated everything. We've noticed everything different since we had the RainSoft system installed. Now our skin is softer, our clothes are cleaner and we don't feel that dirtiness on our clothes. We can taste the water a lot better and it's wonderful. I've loved everything about it, it's excellent and I've highly recommended it to my friends.
We found out about RainSoft when we submitted a water test through Home Depot. The sales rep that came out was great. He explained things, showed us the test and then he gave us the information as far as the setup with the person coming out. They called me and we picked a day that worked for everyone and then they came out and set it up. It was a smooth process. I didn’t have to do anything.
RainSoft Water Treatment Systems Company Profile
- Company Name:
- RainSoft, A Division of Aquion, Inc.
- Company Type:
- Year Founded:
- 101 S. Gary Avenue
- Postal Code:
- United States
- (847) 437-5539