RainSoft Water Treatment Systems

But when the guy came and hooked everything up, I asked him about the alkaline and he told me that wasn't included in what he was supposed to install. I called the guy who did the water test and I asked him about it and he said it would be an additional $800. At first, I was gonna just take the extra 800 and get the alkaline water, but I didn't really know if it would be any different, so I didn't get it. The other thing was when they came out to do the installation, they didn't bring the air filter. If I wasn't paying attention to everything I was hearing, I wouldn't even realize that I was supposed to get that. So I called him and told him that they didn't bring it when they installed the water system.

I had to get the installation done on two different days because the first day that the guy came, he came with everything but it rained really hard, so he told me he could only do the inside installation, which was the water filters with the middle spout to it. I had to wait because of the rain. But the guy was really nice. The only concern I had about the installation was they had to hook up some copper pipes in the front of my house and they didn't tell me that they were gonna be putting a hole through a screen that covers the air vent. If he had asked me, I would have told him I'd rather him do the hole through the wall because the air vent cover can't be replaced - they don't make those anymore.

When we spoke to the person who came initially, we said, "We're ready to pay upfront. Can you give some discounts?"" He said that was not feasible. Rainsoft should think about it. If a customer is willing to buy the product out, instead of the monthly installment plan, there should be an option of buying it out and get discounts since they're paying lump sum. We were trying to go for the best price possible but we didn't see there was room of negotiations at all, even as a monthly plan. The only thing that we were told was we would get a six-year supply of products.

My brother-in-law took the same offers as we did. When they were using the products, it worked perfectly for them. But when we used it, it worked badly. We tried using it five times to make sure we were using it properly. We used the instruction provided in the bottle then we used the instruction provided by the dishwasher. It seems that the detergent didn't work well and both leaving a lot of residue from old stains which we would have seen with the dish pods. Another thing is when Rainsoft is giving out the products, an extra storable container would be better.

The guy who came to sell the product was phenomenal. He was very informative and helped us with his information. But Rainsoft was pestering him to get our contract, to confirm the address given was correct. We were being called on so many times then he ended up coming abruptly without giving a heads-up. I understand because he's a sales guy and he was trying to close the contracts. But Rainsoft needs to set up a system that will ask, "Is this your confirmed address," and we can just accept it. They're asking for confidential information which I don't know if I'm comfortable sharing with an unknown company that I'm not much aware of. Some people will give it upfront, whereas others will not. There was another technician who was scheduled to visit. But because of that aftereffect, it caused my husband to be upset. He shut the phone down. I gave him a call back and asked him to schedule the meeting.

I had RainSoft for 12 years when I used to live in Cal City, but when I moved, I left the system with the house. When I finally bought another house, my water was very hard. I have sensitive hands, and since I burned them with hydrochloric acid, a lot of the hard water usually dried it out bad. I had a RainSoft system installed about a year and a half later. I didn't know they were still in business, but that there bought me too because that shows how long the company has been in business, for how great the product is.

Everything works fantastic, and I love the product. It's just it's taking so long to finalize. I take time off from work, so I'm home and here to help with whatever they need or move things out 'cause I know how it is. It took them three days to install the system. While I don't have a problem with that, they've been out several times now to fix things because the inspector wanted all the lines ran insulated because it freezes here. RainSoft had a gentleman come out, and he started insulating in the garage, but he didn't have enough stuff to do it. He was also too big to be in the attic to do that. So he couldn't finish the other parts of my house.

It took us a couple of weeks to get everything put in place because when my home was built, they walled in the water main access so the guys kinda had a little bit of a hard time locating that and that was what was holding it back. The installers were very friendly, very nice, and very open about everything as far as what was kind of hindering the process, but once they found the water main in our house, the install took about 30 minutes and it was pretty pain-free. It was quick and over with before I knew it.

I truly felt like our water was damaging us because my skin has been a complete 180 pretty much from what it was before we got that water filtration system put in. My skin is more hydrated and I'm noticing a difference in my hair. My hair has more volume. It looks a lot more healthy and hydrated just from the water change. I've not changed any of my products other than using some of the soaps that they kinda gave us a package deal with. I've been using some of those products and I can tell the biggest difference in the cleanliness in my home. My showers are cleaner. It's really crazy how much a difference it makes in my whole home.

With the reverse osmosis system that I put in for our drinking water, I can tell it’s very different in how I feel after drinking some of that water. I've never felt that water really served me any purpose for drinking it but I want to drink water now. It makes everything taste better when I cook with it. My coffee tastes better. It's made a huge difference. I've been able to use just water to clean my kitchen and degrease my stove with just the osmosis water. It's been insane what I've been able to do with just water.

It was funny because he said, "You tell me what you guys want and I'll help you out. Do you want the short, sweet version or do you want the long drawn-out everything?" We had just had two long drawn-out ones for the last two and a half hours so, we went, "Short and sweet is wonderful." But we still wanted him to test the water and do the key points to compare Rainsoft with the others. They all came out the same. The only difference was something about the way he did it and what came out was much better in the way he did it. He even tested our pool and said, "Your pool water is safer to drink than your home water." He got a phone call and said, "I hate to do this, but this is a family situation. Do you mind if I take this?" My wife said, "Let him take it." He took the call because my wife wanted to talk. It was perfect timing. When he came back in, my wife said, "I want it. How soon can we get it?"

We fell in love with a handful of the natural supplies that came with it. Some of them, we didn't really need it. Matt said he was going to swap them out for us. The multi-purpose cleaner, you could do different levels of concentration and it really cleans. The kitchen cleaner, that's one of those where we're like, "We'll use it until it's gone." But it has a nice lemon scent to it, but we can't really tell if it's doing anything. The glass cleaner works wonderfully. We love it.

The guy that came out and installed asked me what I wanted, where I wanted it, and he even cleaned up after himself. He was great, efficient and very nice. Did a great job and it looks clean. It's done well. It's not an eyesore. From the third day we had this, it was an instant wow. Huge change, significantly better. We have noticed that we use way less shampoo, less soap, laundry detergent. Skin is softer, we feel better. The hardest part is trying to get used to when you wash your hands. It still feels like you have soap on your hands. But the dishes are dry when they're done. It's amazing.

The guys that came and installed the system and the salesman that came by the house and sold it to me were slap-up guys. You could not ask for better explanations. The salesman was at my house till 2:30 in the morning. He was having to sell me a product. I like to learn, so I've studied a lot of the water softener stuff over the last couple of years, and he explained everything to me thoroughly and answered every question I had. I said, "Well, I've got to buy it now because I can't prove you wrong."

I could not ask for a better system. It doesn't have any routine maintenance or routine maintenance items like filters that you have to change periodically. You add the salt to the receptacle, and it tells you when it's low, you add more. I don't know the consumption rate of it yet because I haven't had to add any, but they told me a four-person family would last about six months-worth tank of salt.

When I'm asked, I do highly recommend RainSoft to people. I noticed that the shower head and stuff like that are starting to clean themselves. There's no residue left in the sinks and in the showers. The water tastes a whole lot better coming out of the reverse osmosis than it did through the refrigerator filter. You use just a dab of soap and it goes forever. Water is really soft. We're using less laundry soap in our laundry on our washing machine. Clothes tend to not smell soapy.