RainSoft Water Treatment Systems

RainSoft Water Treatment Systems

 4.7/5 (396 reviews)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Live agent
Saved
RainSoft Water Treatment Systems

About RainSoft Water Treatment Systems

RainSoft manufacturers and sells water conditioning and water filtration systems for residential customers. A water expert can visit your home for a free water analysis. RainSoft offers solutions for whole-home hard water conditioning to improve bathing, washing dishes and doing laundry. The company also focuses on drinking water solutions to improve water taste and clarity.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Referral program
  • Limited lifetime warranty
  • Free in-home water analysis
  • Energy-efficient options

Cons

  • No salt-free softeners
  • Pricing not available online

Bottom Line

RainSoft offers traditional, salt-based water softeners and drinking water carbon filtration systems. Customers can visit the website to schedule a free in-home water analysis and find a local dealer to get a quote.

Top RainSoft Water Treatment Systems Reviews

How do I know I can trust these reviews about RainSoft - a Pentair Company?
  • 4,211,805 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Rated with 5 stars
Verified

We did a home water test through our town and RainSoft tagged our mailbox… The guy who came out was very knowledgeable and professional. He showed us everything we needed to see a...

Read full review
Rated with 5 stars
Verified

So far, everything is working out very good with our RainSoft… My husband and I decided that we wanna try it out. And so far, we love it. The sales rep was very good and helpful. ...

Read full review

What is RainSoft?

RainSoft produces water conditioning and water filtration systems intended for the whole home or a single point of use. The company offers a free in-home water analysis for those unsure of what they need in their homes.

RainSoft offers three water softener systems that address hard water issues:

  • The EC5 is a premium, computer-controlled, whole-home water softener system that is available in various configurations to fit your needs. It connects to the RainSoft Remind app for low salt notifications and filter change reminders. The system automatically responds to your water use, and the computer control saves water, salt and electricity.
  • The EC5-CAB system saves on salt and water consumption by using shorter cycles based on home water use. It comes with an easy-to-read display and distinctive alarm tones. You can customize the system’s functions to fit your family’s needs, and it's designed to deliver an uninterrupted supply of conditioned water.
  • The TC-M series is available in various configurations to fit your home. It's energy-efficient and self-cleaning, and the high flow rates deliver a consistent supply of water.

For drinking water purification, RainSoft offers:

  • The Ultrefiner II is RainSoft’s premium drinking water system. It uses three high-quality, multistage filters to purify tap water and remove small particles, lead, copper, chromium, VOC and chlorine. It comes with a lead-free faucet. The cartridge is interchangeable, which creates less waste than systems that require the whole filter to be removed.
  • The Hydrefiner II reduces chlorine and other particles that cause bad taste and odors. Each cartridge treats up to 830 gallons of water.

RainSoft also sells problem-specific filters to address individual water issues and systems, including the CleanStart laundry system, which oxidizes tap water to disinfect clothes.

How does the RainSoft system work?

RainSoft water conditioner systems soften water for the whole home using a salt-based ion exchange process powered by electricity. The systems are installed where the water enters your home from the municipal supply. Some systems are designed to provide a continuous supply of softened water, while others have computerized controls that respond to your family’s water use and produce softened water on demand.

While many of the models have self-cleaning and regeneration cycles, most also require filter changes, adding salt and some maintenance. Models come with replacement reminder alarms or connect to an app that alerts you when the system needs attention.

RainSoft water softener cost

RainSoft doesn’t disclose its water softener prices on its website. Its products are available for purchase through local dealers, so if you’re interested in buying a RainSoft system, contact a local dealer for a free in-home water analysis and quote.

RainSoft FAQ

How long do RainSoft water softeners last?
RainSoft water softeners are built to last for years. All systems come with a limited lifetime warranty. You or your service provider will need to replace filters or cartridges and perform maintenance on the system.
Does RainSoft remove lead?
RainSoft water filtration systems that employ carbon filters, such as the Ultrefiner II and Hydrefiner II, remove lead. Water softeners do not remove lead.
Does RainSoft remove chlorine?
RainSoft’s drinking water systems, the Ultrefiner II and Hydrefiner II, reduce chlorine using carbon filtration. RainSoft water softeners do not remove chlorine.

Is RainSoft worth it?

RainSoft offers several solutions for home water softening and drinking water filtration and has systems that can be combined for maximum performance. For customers experiencing multiple water issues, a RainSoft water expert helps determine the problems and customize a home system configured to solve them all.

RainSoft Water Treatment Systems Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
Any
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

2 featured reviews
How do I know I can trust these reviews about RainSoft - a Pentair Company?
  • 4,211,805 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 25, 2023

The rep came for a water test and he explained to me every step that he did. I was really impressed, especially when I tasted the water. The only thing was I got the Platinum and I thought I was getting every single thing that was presented, like the alkaline water system. The price was over $10,000 and what sold me on it was that I wouldn't have to buy everything I normally buy anymore. Since I couldn't afford one more bill, it seemed like the price of not having to pay for the products will offset the price of having to pay the monthly payments. I was happy about that.

But when the guy came and hooked everything up, I asked him about the alkaline and he told me that wasn't included in what he was supposed to install. I called the guy who did the water test and I asked him about it and he said it would be an additional $800. At first, I was gonna just take the extra 800 and get the alkaline water, but I didn't really know if it would be any different, so I didn't get it. The other thing was when they came out to do the installation, they didn't bring the air filter. If I wasn't paying attention to everything I was hearing, I wouldn't even realize that I was supposed to get that. So I called him and told him that they didn't bring it when they installed the water system.

I had to get the installation done on two different days because the first day that the guy came, he came with everything but it rained really hard, so he told me he could only do the inside installation, which was the water filters with the middle spout to it. I had to wait because of the rain. But the guy was really nice. The only concern I had about the installation was they had to hook up some copper pipes in the front of my house and they didn't tell me that they were gonna be putting a hole through a screen that covers the air vent. If he had asked me, I would have told him I'd rather him do the hole through the wall because the air vent cover can't be replaced - they don't make those anymore.

Be the first one to find this review helpful

Not sure how to choose?

Get buying tips about Water Treatment Systems delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 26, 2023

    We got the drinkable water filtration system, filtration for the house, and the air flow. For the air flow, if there's cooking, it will clean your air for any kind of odor. But we didn't see much of a difference. The last time the tech came in, he explained that we have to run the system optimally for 55 minutes. But the drinkable water and the rest of the household is amazing. We saw a huge difference.

    When we spoke to the person who came initially, we said, "We're ready to pay upfront. Can you give some discounts?"" He said that was not feasible. Rainsoft should think about it. If a customer is willing to buy the product out, instead of the monthly installment plan, there should be an option of buying it out and get discounts since they're paying lump sum. We were trying to go for the best price possible but we didn't see there was room of negotiations at all, even as a monthly plan. The only thing that we were told was we would get a six-year supply of products.

    My brother-in-law took the same offers as we did. When they were using the products, it worked perfectly for them. But when we used it, it worked badly. We tried using it five times to make sure we were using it properly. We used the instruction provided in the bottle then we used the instruction provided by the dishwasher. It seems that the detergent didn't work well and both leaving a lot of residue from old stains which we would have seen with the dish pods. Another thing is when Rainsoft is giving out the products, an extra storable container would be better.

    The guy who came to sell the product was phenomenal. He was very informative and helped us with his information. But Rainsoft was pestering him to get our contract, to confirm the address given was correct. We were being called on so many times then he ended up coming abruptly without giving a heads-up. I understand because he's a sales guy and he was trying to close the contracts. But Rainsoft needs to set up a system that will ask, "Is this your confirmed address," and we can just accept it. They're asking for confidential information which I don't know if I'm comfortable sharing with an unknown company that I'm not much aware of. Some people will give it upfront, whereas others will not. There was another technician who was scheduled to visit. But because of that aftereffect, it caused my husband to be upset. He shut the phone down. I gave him a call back and asked him to schedule the meeting.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 3, 2022

    RainSoft gave us $30 gift cards for buying the product. We went through Home Depot, which was how we got the system. A sales lady came up and asked if we wanted to have our water tested, and I said, "Yeah. Let's do that." I know how bad the water is here and I wanted them to do that just so I know. I'm glad they did because I found out that the water I was buying from the store was junk. I was just throwing my money away. I put the alkaline unit underneath my sink too. I've been drinking alkaline water for 17 years. I used to go to the store and buy cases of it, and I would spend about $100 a month on it. I would then go to a water place, and I used to buy five gallons because I use it in my coffee. Everything's great with the unit.

    I had RainSoft for 12 years when I used to live in Cal City, but when I moved, I left the system with the house. When I finally bought another house, my water was very hard. I have sensitive hands, and since I burned them with hydrochloric acid, a lot of the hard water usually dried it out bad. I had a RainSoft system installed about a year and a half later. I didn't know they were still in business, but that there bought me too because that shows how long the company has been in business, for how great the product is.

    Everything works fantastic, and I love the product. It's just it's taking so long to finalize. I take time off from work, so I'm home and here to help with whatever they need or move things out 'cause I know how it is. It took them three days to install the system. While I don't have a problem with that, they've been out several times now to fix things because the inspector wanted all the lines ran insulated because it freezes here. RainSoft had a gentleman come out, and he started insulating in the garage, but he didn't have enough stuff to do it. He was also too big to be in the attic to do that. So he couldn't finish the other parts of my house.

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 25, 2022

    The consultant that came out was very transparent about everything. I felt she was very genuine and she had scientific reports and different things to show that she wasn't just giving us the line, “Ooh, you need this because of this.” She was showing us actual facts about our water and what can be in the water. The phrase that sealed the deal for us was when she told us that one of the leading causes of stomach cancer was ingesting chlorine. Then we found out that our tap water has one of the highest chlorine contents it could be legally, and then she showed us the website where there's water testing done on the tap. There were lots of chemicals found in the tap water in our area from the carpet manufacturing industry as well.

    It took us a couple of weeks to get everything put in place because when my home was built, they walled in the water main access so the guys kinda had a little bit of a hard time locating that and that was what was holding it back. The installers were very friendly, very nice, and very open about everything as far as what was kind of hindering the process, but once they found the water main in our house, the install took about 30 minutes and it was pretty pain-free. It was quick and over with before I knew it.

    I truly felt like our water was damaging us because my skin has been a complete 180 pretty much from what it was before we got that water filtration system put in. My skin is more hydrated and I'm noticing a difference in my hair. My hair has more volume. It looks a lot more healthy and hydrated just from the water change. I've not changed any of my products other than using some of the soaps that they kinda gave us a package deal with. I've been using some of those products and I can tell the biggest difference in the cleanliness in my home. My showers are cleaner. It's really crazy how much a difference it makes in my whole home.

    With the reverse osmosis system that I put in for our drinking water, I can tell it’s very different in how I feel after drinking some of that water. I've never felt that water really served me any purpose for drinking it but I want to drink water now. It makes everything taste better when I cook with it. My coffee tastes better. It's made a huge difference. I've been able to use just water to clean my kitchen and degrease my stove with just the osmosis water. It's been insane what I've been able to do with just water.

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 10, 2022

    We had two other companies come in. When Matt came in, the rep of RainSoft, he was the last one for the day and we immediately connected with him more than the other guys. The other guys felt like they were pushing us to buy, so we didn't like it. Matt was very personable. Also, Rainsoft is a treatment system that we didn't even know we wanted.

    It was funny because he said, "You tell me what you guys want and I'll help you out. Do you want the short, sweet version or do you want the long drawn-out everything?" We had just had two long drawn-out ones for the last two and a half hours so, we went, "Short and sweet is wonderful." But we still wanted him to test the water and do the key points to compare Rainsoft with the others. They all came out the same. The only difference was something about the way he did it and what came out was much better in the way he did it. He even tested our pool and said, "Your pool water is safer to drink than your home water." He got a phone call and said, "I hate to do this, but this is a family situation. Do you mind if I take this?" My wife said, "Let him take it." He took the call because my wife wanted to talk. It was perfect timing. When he came back in, my wife said, "I want it. How soon can we get it?"

    We fell in love with a handful of the natural supplies that came with it. Some of them, we didn't really need it. Matt said he was going to swap them out for us. The multi-purpose cleaner, you could do different levels of concentration and it really cleans. The kitchen cleaner, that's one of those where we're like, "We'll use it until it's gone." But it has a nice lemon scent to it, but we can't really tell if it's doing anything. The glass cleaner works wonderfully. We love it.

    The guy that came out and installed asked me what I wanted, where I wanted it, and he even cleaned up after himself. He was great, efficient and very nice. Did a great job and it looks clean. It's done well. It's not an eyesore. From the third day we had this, it was an instant wow. Huge change, significantly better. We have noticed that we use way less shampoo, less soap, laundry detergent. Skin is softer, we feel better. The hardest part is trying to get used to when you wash your hands. It still feels like you have soap on your hands. But the dishes are dry when they're done. It's amazing.

    7 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 19, 2023

    I got the whole house system from RainSoft. The water is super now. You can even dip the dishes in the water and set them on the counter and they won't even leave a streak or spot. It is also really good for your skin. One of the reasons I wanted it too is because I have sensitive skin and my old lady seems to like to buy all these fancy soaps. Now, my skin is smoother and it's not drying out or breaking out.

    The guys that came and installed the system and the salesman that came by the house and sold it to me were slap-up guys. You could not ask for better explanations. The salesman was at my house till 2:30 in the morning. He was having to sell me a product. I like to learn, so I've studied a lot of the water softener stuff over the last couple of years, and he explained everything to me thoroughly and answered every question I had. I said, "Well, I've got to buy it now because I can't prove you wrong."

    I could not ask for a better system. It doesn't have any routine maintenance or routine maintenance items like filters that you have to change periodically. You add the salt to the receptacle, and it tells you when it's low, you add more. I don't know the consumption rate of it yet because I haven't had to add any, but they told me a four-person family would last about six months-worth tank of salt.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 17, 2023

    We had RainSoft back in our first home in Pasadena in ’99. We moved to Conroe and started having some calcium deposits, and we were using a filter and stuff on our refrigerator. I started seeing people's concerns about the water, and I said, “You know what? We're putting in brand new water heaters. Why don't we go ahead and get a water softener and a filter, so that way, the water heater lasts longer?” The RainSoft sales rep was really good. He came out to the house within a day of calling him and shared the product. He shared exactly what we were looking for. He didn't try to oversell or add anything to it. The installers were Johnny-on-the-spot. They put it in within a week. The next day or so, they were out there, putting it in, and it's a really good system. They did a really good job.

    When I'm asked, I do highly recommend RainSoft to people. I noticed that the shower head and stuff like that are starting to clean themselves. There's no residue left in the sinks and in the showers. The water tastes a whole lot better coming out of the reverse osmosis than it did through the refrigerator filter. You use just a dab of soap and it goes forever. Water is really soft. We're using less laundry soap in our laundry on our washing machine. Clothes tend to not smell soapy.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 17, 2023

    The RainSoft sales rep was very good. The installation went very quickly. I like the system. It's a little pricey but it does a good job. The water is softer.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 16, 2023

    Setting up a consultation with the sales representative from RainSoft was pretty easy. They found a time that fit my schedule and showed up on time. So, that worked out well. He was super helpful and a really nice guy. Everything's good and he followed up with me and he came by my work. I got the single tank filter system without the smart panel. I also got the air purifier. Since having the systems installed, the white marks on the refrigerator and lots of watermarks on our dishes disappeared. My skin’s improved. My hair is better as well.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 16, 2023

    I bought my RainSoft system the same day as the presentation was made about it. That was phenomenal. The installation was very good and the technician cleaned up the work area after he was done so I was satisfied with that. The difference with having this system is night and day. I have softer skin and there's a lot less water usage. If I'm washing dishes, not too much liquid is required. I also got the system installed on my washer so I don't use bleach anymore. I highly recommend RainSoft.

    Be the first one to find this review helpful
    Loading more reviews...

    RainSoft Water Treatment Systems Company Information

    Social media:
    Company Name:
    RainSoft - a Pentair Company
    Company Type:
    Private
    Year Founded:
    1953
    Address:
    101 S. Gary Avenue
    City:
    Roselle
    State/Province:
    IL
    Postal Code:
    60172
    Country:
    United States
    Website:
    www.rainsoft.com

    Media

    VIDEOS & IMAGES