RainSoft Water Treatment Systems Reviews

I already know that my water was hard. My wife worked at Home Depot and my brother has a softener from RainSoft. So, when the RainSoft rep came out and did the presentation, I was like, "Don't waste my time. Just explain to me which one you think I need with the number of people I have in my house and the size of my house." He was fairly okay with details. The quote was expensive, but I've purchased one myself from Home Depot and put it in myself and I wind up having problems with that a few years later. So, hopefully, I don't have any problems with this one. If I do, hopefully, I'll call RainSoft and they'll come out and take care of it. The system has a lifetime warranty. The installer was courteous and respectful. Our water now is like it's supposed to be. It's just there's a slimy-like feeling when you take a shower.

We got a RainSoft water softener system for the whole house. We got a phone call from Home Depot initially, and we set up a consultation which was very quick and easy. We had the consultation the same day that we received the phone call. The interaction with the salespeople with RainSoft was good. As far as the installers, the original one was excellent. They were very responsive. Somebody had to come back because the system was leaking. The second guy wasn't as efficient, and he wasn't even as friendly as the first one. He ended up slicing one of our water line. There was water everywhere.

We love RainSoft. When we moved into the neighborhood, the HOA said that they recommended it. I had known other people that have gotten the system so, I was already familiar with it. We set up an appointment and RainSoft sent a salesman. He did his demonstration and we liked the idea. He was very good. The team came to do the installation and they were very thorough and professional. It was done well, very fast and efficiently. We got the whole system and they got the tanks out there in the garage. Since having the system, it’s nice when you take a shower.

We like RainSoft. We had chlorinated water and when their rep did the water test, I was not surprised. We bought their under the sink system and the installation took about an hour and a half. After they were done, right away, we noticed a difference in our water.

There was a little bit of an issue with the system but the QA guy that came out fixed it. Everyone did a great job and I appreciate it.

Sitting on my couch one late afternoon I received a knock at my door. A local representative presented herself professionally and personable regarding the purpose of her visit. I agreed to the free water test after a discussion regarding current status of the local water resources and provider. Less than a week after, I received a call from a very courteous customer service employee providing the results. After a very detailed conversation, I agreed to further investigation via in-home appointment with a sales representative. He spent almost two hours reviewing the results of my free water test and showing real time examples of my current water supplier's quality vs. the RainSoft product results. The difference was quite surprising and "eye-opening".

We bought this system RainSoft in 2022, we have one for the entire home plus we bought another system for under the sink for Alkaline water. The system under sink did work for 2 month and stop coming out water from the faucet, we call the company for warranty and they said $215.00 for the visit plus $75.00 per every 30 minutes pass. I said to them that the system was new and had warranty but they said the warranty was only in parts not in service. If we do not pay what ever they want to charge for the service, labor, NO warranty. Now the system from outside is leaking water and we needed to turn it off. We paid around $8,000 dollars and the system do not work, inside or out. Not correct, this is a scammer, Next step is to sue them, call the news and check with the lemon.

The presentation was great. It was very detailed, and the rep performed a water test on the spot and showed us what the quality of our water was and what the Rainsoft product would be able to do for us. The softening system we got has two components to it. One of them being just a big vat of salt, and the other one being where the water initially flows through and it's dispersed through our entire home. We also, along with that softening system, bought the reverse osmosis system for our drinking water. Our water tastes better, and when we bathe, we feel that our skin retains its natural oils. Rainsoft is rather expensive, but it's a good investment in our quality of life and overall health.

The in-home visit with RainSoft was enough to sell us. So far, the system is working. We noticed a difference. The water now is good. It has a better taste. I feel better when I get out of the shower, too. We just need to figure out how to buy and order other ingredients. We need more stuff like soap.

I had just bought my house and I was getting postcards in the mail talking about, "Hey, we got a free gift card for you." I called, and the first company that I had gotten ahold of couldn't finance me. Another one I talked to was RainSoft, and we had the appointment set up. They came out, showed us the demonstration, and we loved their equipment. We tried to get them, they approved us, and installation went really smoothly. The price of the equipment could be cheaper, but at the same time, for everything that we got and the benefit, it's a good price.

It's been a good experience and RainSoft. The sales rep wasn't pushy and I liked him being able to show us exactly how bad our water was. The installation took two hours which I thought would be right about the amount of time needed.

Rainsoft did all the testing. The person who came out to do my system was great. I had a great experience. Our water is now great. My kids have eczema and health issues and the water system is helping with their skin. The kids noticed a difference in the shower, and we have good drinking water. Everything is great. Rainsoft had great pricing, and quick and easy setup. They were super fast at installing. Overall, I like it.

I wish more people knew about RainSoft. We got the whole home system and the reverse osmosis under the sink. I loved everybody that we met with. The installers were in and out quick. It went smooth. Our laundry is cleaner. You know how sometimes you wash clothes and the laundry still has that weird crunchy feel to it? That's gone. And my skin is not as dry after a shower. And I love the taste of the water.

When the young lady from RainSoft, Tracy, came in, she was very thorough. She answered all the questions. They showed us the difference in the water that we were drinking and the water that we could get with the RainSoft. She was good. The water is like night and day. It tastes amazing. I'm glad that anywhere that we can go, if I need to get water out of my sink now, it still tastes the same. It's refreshing. I was not a huge water drinker, but now, since we've gotten the unit, I got water bottles everywhere. Also before, when we took showers and baths, it felt harsh on the skin. With the new filter, my skin just feels better. As far as the unit goes, it lets you know when it's time to refill the salt basket. And right now, they were saying that my salt basket will last about a year before I have to do anything with it.

RainSoft Water Treatment Systems' rep was very thorough. He was very straightforward with all the information. Made sure that everything was accounted for when he talked about it. He was very in-depth with everything in his personal experience as well that he has had with RainSoft in his own home as well. It's a very adequate system for our home as far as servicing at least a family of four. But some things that were advertised were not as accurate. For example, it was mentioned that by going to a water softening, that it would remove any excessive scum lines related to toilet water as well as a residual scum found in your bathrooms. That was not true. We continued to have the same issue after the RainSoft.

The RainSoft representative was very nice and knowledgeable. I told her I was very impressed by what she told me, because even though I wasn't a water operator, I learned a lot from my husband. She explained everything to me just like I was in elementary school, so I understood what she said. It's not like she used all this technology and verbiage that was way over my head. I liked that not because I wouldn't understand it, but because I know that she was not out to con me with these big words.

I wasn't sure what brand the guy would pitch when he came here. And when he told me it was RainSoft, it rang a bell. It's a long-standing name. And his demo was very convincing. He had the water right there at my spigot and showed us the results of this test. The main part I wanted was the part about the water not needing as much soap. And all the good soaps that came with the system was something I didn't know about. I knew about drinking water. But it all came together.

It was fine with the sales rep and I purchased a water softener and filter. The installation process was easy and they cleaned up everything. Also, they showed me what I needed to watch out for. My water is way better now with the system.

I had a water filter in a home that we sold and I wanted it in the new one. We got the whole house water system and the drinking water fountain, and everything functions wonderfully. I like the soft water, and that was what was important to me. I highly recommend soft water filtration.

I was at Home Depot and curiosity got the best of me. RainSoft’s sales process was very informative. Killeen, the area that I live in, always has boil notices and now that I got the system, I don't have to worry about that issue for the most part. The system is expensive though. We got the reverse osmosis drinking water as well as the system itself. I got the whole maintenance and warranty for just about everything on it and RainSoft’s techs brought the bag of salt with the system and showed us how to put the salt in. My wife’s face cleared up a lot because the water now is not as hard so it's not damaging her skin.

I went through Home Depot and had a water test and it was a very good experience. The installation team was great. I needed a new water softener because my old one was old and wasn't even working. I also purchased a water heater because that was old too. Within a couple of weeks, there was a difference in the water. RainSoft seems like a good service and I would recommend them.

The consultation was great. We did a water test and I got the regular water softening system. The installers were super fast and they explained the maintenance and it might be a little difficult to add the salt because of the weight of the the bag itself. But other than that, I can tell the difference in the water mostly in the way my skin feels and in the taste of the water.

I am happy with the quality of the water from our unit. I have a problem with the service that we get from the company. There was a crack in the threads of the installed pipe and it was fixed and it happened again. Now we have green water and a brown tint to the water. I would not recommend only because of the service. Very expensive labor cost.

$10,000 for some monopolized water softener package. Oh well, lesson learned. Expensive filters need to be replaced every year (filters only sold by the company). Better products with easier filter change on Amazon.

When the RainSoft rep came in to do the consultation, I was like, “I know what you're gonna talk about, our faucets and the water and all of this.” I was very rude because I was like, “You know what? It's just gonna be another consultation. He's just gonna try and convince us to sell something.” Once he started to show us about the hot water, how we drink this water, and that we don't want to drink the bottled water, and even when we wash our clothes, I was like, “Oh, that's interesting.” So, that's what convinced us. He came up with a lot of scenarios where I was like, “Oh.” Even when we shower or shampoo and our hair and our skin, I was like, “Wow.” So, we've been with it for a month or two and we like it. So far, it's been good. The water is soft on the skin. It feels smooth. We're really happy with it.

The sales guy seemed very knowledgeable. He answered any questions we had. He had a lot of details that he showed us on the testing, what our water was and what we could make it. The installers did a good job. They came on time and got it in with no problem. They did a good job. They cleaned up and you’d never know they were here. The system works great. It all works just like the sales guy said it would. Our water is much softer now. It doesn't have any chlorine taste anymore.

They were very kind and informative when we did the initial consultation. It was very good overall. The installation was great. They did it right away.

RainSoft reached out to us, and then they came and did their consultation. My wife brought up they had a RainSoft system growing up back in their hometown and she really liked it and she was very keen on wanting to get it. So, we got a basic RainSoft system and an oxidation for the laundry system. We're surprised how quickly we were able to see immediate results with the water tasting less bleachier, and we were able to start using less cleaning products immediately where we didn't have to put as much water in it or the concentration was less. We were happy we are able to clean our laundry with less detergent. So, we were very surprised to get results as quickly as we did.

RainSoft put a bunch of tanks in the basement. It cost us almost 12 grand, which, after I looked online, was a bit pricey compared to some other ones. But the testing that they showed us was a nice presentation. And the guy that we had for that was cool. Our water is very slimy and soft. It takes extra time to rinse when we're in the shower. But things are cleaner. We don't have to use as much of our soap and conditioner. Also, there is no smell. We're happy with it.

The guys that did the water testing were great. It was one of the simplest processes that I went through. It was a little long but other than that, everyone was extremely friendly and helpful. I purchased the whole house water filtration specifically for extreme hard water, calcium and sulfur. Rainsoft's entire process included building a shed to house the stuff and then making it winter-proof. So everything is insulated. I couldn't have asked for better. The price was rough. But they offered financing at a pretty decent interest rate and my payment is $100 a month.

When the sales rep came here, he had all kinds of displays, and he did tests on the water. He was here quite a while. The installation went pretty good. The installers were supposed to come back and do something, but they never did. But the water is real soft now. It's much better, and I'm liking it.

A RainSoft representative offered me a water testing treatment for my home and they said it would be free. They came out and they showed me how the impurities in the water were detected by the measuring tools that they used and how the filtration system would filter it all out and have a better impact on my appliances, our skin, and the taste of the water.

The consultation was interesting. I kept the pictures of one after he put it through the system and one that was before. The one that was before had a lot of particles and chlorine and dirt in it and after he put it through the softener, it was cleared up. That was impressive. Now that I have the system, the water is great. One thing I noticed is I'd slip and slide out of the shower.

Everything is good in my experience with Rainsoft. The only issue that I'm having is with the voucher that I was given for the soap that I was supposed to get. I was told that I only get 12,000 points. But the sales rep told me that I would get at least five years. I was getting contradicting stories from both sides. But I like that we now have cleaner water and less debris in the showers.

Overall, my experience with RainSoft was good. They were professional. The rep explained everything, all the details about RainSoft and it turned out to be true. He was really informative. I purchased a conditioning system, a reverse osmosis system as well as, a softener system. The installers said what they were gonna do, they did it, and they were out really fast. And they explained everything they did. I'm glad they were professional because they had to drill into granite. They did a really good job with it. The water is pretty hard around this particular area and now, there's definitely a quality difference.

We've had RainSoft for five months now and I've just added salt for the first time. It has very minimal upkeep. We also don't buy bottled water anymore. We can drink the water straight out of the faucet. The water tastes better and our clothes are cleaner, too. We also feel better when we get out of the shower.

Our RainSoft sales rep was very knowledgeable about what he was trying to sell and the worker guys were cool. We had two appointments and they got stuff done in half a day. We got the water softener because we like to be able to have drinking water instead of having to buy it. But I don't know if it's worth $8,000. I don't like taking a bath or a shower and I feel slimy now because of the soft water. It also feels like the conditioner is not out of my hair. But I knew it was going to be like that because my mom has a water softener as well and her water is like that, too.

All I did was let these guys come do a free water test at our home and they gave us a gift card. The guy that did our testing really knew his stuff. He was very educated and answered all of our questions thoroughly. I never imagined how bad our tap water really was. It was so horrible I was embarrassed to even admit that I drank water from my tap nearly every day. Thank you Rainsoft for teaching us about this and showing us what we were putting in our bodies. I'm very thankful for what you done. Thanks again and keep up the friendly and knowledgeable service and thank you for the honesty.

Since moving to Middletown we have observed how hard the water was over the years. This water had corroded faucets, shower heads and had calcium build up around our toilets, washer machine and in our dishwasher. We sometimes notice brown water when turning on the faucet in the bathtub. We also noticed that the water was causing skin irritation such as itchy, dry and cracked skin. We went to visit a dermatologist regarding these condition. The dermatologist’s prognosis was that the conditions were possibly due to harsh water in Delaware. Unfortunately, we had to spend a lot of money on various prescribed ointments and creams. We also spent a lot of money on bottled water due to the taste.

Rainsoft Big Mike was very clear and answered all my questions. The team at the office was very helpful. I was very comfortable with Mike and the office people I definitely put my trust in the Rainsoft Company. Excellent job. Thank you.

Since we've had our RainSoft system, I noticed that the water is softer. The hard stains on the shower door are not there. I do like that the water is drinkable right out of the faucet. So, that's a big change in having to buy the bottled water all the time. We are able to refill right there. As far as the installation, all of the guys were super friendly and super nice and they made sure that I understood stuff and they told me who to reach out to if I have any questions. They were very communicative.

I set up a consultation with the RainSoft sales rep and he explained a little better than the person that I had spoken to before. The interactions were pleasant. Rainsoft is excellent and I see the difference in the water supply.

The installation was pretty nice and the guy was professional. He explained to me everything and how it worked. Also, it was a really good price. With the system, I like that I get unlimited good water. I don't have to buy a bunch of water cases now, which is really convenient.

RainSoft is so overpriced but it's an investment. The tech was very personable. If we had any questions, he answered them. He was encouraging and talking about the one that he has and how happy he is with it and the products that were given to him as well. I was very happy with him. With the RainSoft system, the water tastes the same but my skin is smoother, softer, and slicker with the water now. I also have peace of mind knowing that my water heater will last a lot longer this time and it's not gonna be completely corroded with hard minerals. We've been out here for nine years and we're on our third hot water heater because of the hardness of the water here.

We got RainSoft in 2016 and recently upgraded the carbon filter. The installation team was amazing. They answered all our concerns and inquiries while they were installing like to how install if we have to do something in the future. They gave us instructions on what we are supposed to do. They do the periodic maintenance. They said, "You don't have to call us. We will remind you then you can book an appointment." For the annual appointments, they give us a call and we book the appointment accordingly to what we feel is right, if we are available at that time or we tell them we'd call them back.

I got RainSoft's water filtering system and the reverse osmosis in the inside of the kitchen. It was a total of $9,500 which I paid in full in cash. However, I'm not too satisfied. They put up all the filters but they didn't hook up the electricity because I didn't have electricity to the point. The installer said they were gonna get the 110 from the well outlet. Some electrician was gonna come in and do that but I never had electricians at my house from the company. I had an extension cord in my yard for two weeks. I had to get an electrician, put the 110 on and hook it up to work right. Nothing that RainSoft said was gonna happen happened after the installation so I'm worried about their credibility as far as their warranties go. They also said I was gonna get a call from the company and see how the installation went but I never had that either. I recommend the system, but I don't recommend the service.

I've had a RainSoft system for about 20+ years because the water is so hard here. I had no problem with it but recently, the system went bad, so I called them and they came out. They said it was so old and they didn't have parts anymore, then they sold me a new system. I was told that it takes a bag of salt every six months or so, where the blocks were quite often, and that's all I need to do for its maintenance. It's a good system and it lasts a long time. With it, the water feels softer and makes your skin really feel silky in the shower. And when you wash dishes, the soap works.

RainSoft tested the water and showed there was a lot of sediment in there. So we bought a clean water system from them and the installation was very simple. Now, the water tastes very good and we are enjoying it. If you want clean water, RainSoft is a great option.

We are so pleased with your water filtration system. Having clean and safe water is essential for our home. We are so happy with the drinking water and when we take a shower. Also, their products are safe and long-lasting. The washer works better as well since we installed the filters. Filters last about one year. The service is good, and they are very responsive. So far, we are pleased and enjoy our water system. Thank you, Rain Soft!

I’ll start with the company installing the system using the wrong screws. It caused the system to flood my garage and cause mold damage. The company came out and only wiped off the visible, leaving the mold underneath and behind the water heater. They partially painted the area and left. Mold continued to grow and I ordered a mold report and mold was present and the most toxic type of mold was listed. Submitted a claim to insurance and the company said they refused to cooperate since they came out and “fixed” the issue and I was “satisfied.” Damages were over $5000! Do not purchase through this company.

The rep came with his little briefcase with all his tubes and tested the water. He showed me what was good and what was bad water. RainSoft is a good investment. The system consists of two tanks and a retainer for the salt and then another connection for outside water. It's low maintenance. You just check the salt and make sure that the recipient is full. Since we had the system installed, the water doesn't smell anymore and it seems to be doing a better job as far as cleaning. The only thing I notice is it's slimy when you're taking a shower and I told RainSoft about that because I've had soft water before. The rep said that’s the way the water feels when you have soft water.

Rainsoft is a great company. They did the install a little later in the evening because of timing for my husband and I being off work. It was a 4:00 to 6:00 window, so it got a little dark on them and they had to use some extra lighting that we had. Other than that, installation was quick and easy for them, and they were finished within the time window. Now, I'm comfortable drinking out of the water everywhere, which is nice, and I can tell my skin feels better too. I just like fresh water. My husband's very happy too.

We've had the Rainsoft system for 14 years and it's working okay. The maintenance is regular. They come every six months to change the filters and adjust the unit in the basement which is the water filtration. At the time, I also got the air filters that I returned because they give off ozone. I have health issues and my doctor told me not to have any devices that give off ozone. They returned it and I got full credit.

The sales rep was amazing. She explained what I was looking for. So that went well. A guy came in for installation. It took him about two hours. After the installation, he showed me how clean the water is. As of now, our water tastes and feels good. The water is not damaging my washrooms.

The rep came and he had a miniature version of the system. He got one glass with our water and one with filtrates of water, and I could feel the difference immediately. The installers were respectful and good. They walked me through the whole process when I had questions because I like to know more stuff. They were relaxed and kind. RainSoft is expensive but worth it. I noticed the smell of the water and your body feels more hydrated and not dry. The soap too was a big thing. I felt everything the rep said in the presentation. And taking a shower made a difference because I never felt it like that.

Our water was not clear and not very appealing. After we had our water filtered, we felt the softness and the clearness. It leaves our hands very soft. We don't get any dryness. It's been working really well for us. We like it. I enjoy it. I’d highly recommend RainSoft. It’s great overall.

The person who came by for the sales consultation was very polite, funny and personable. It was really a good experience. We went with the water softening system and the tap for the sink. We also got a water system for the sink as well. The installers were really good. The only thing is, it was messy after. I felt the dirt wasn't swept. They also had to come out the next day to fix the system because when they first installed it, something was happening with the system. But within that week, we started noticing differences in the water.

The rep that I talked to was very patient and willing to answer all of my questions. I got the water system for the whole house. At the time, it was worth the price they said. But I was a little taken by the price. The installers were good. They said that I would have to change the salt. But someone else could do it and we could apply for that service. So far, I'm enjoying my system. There have been a huge difference in the feel of the water on my body and my hair is softer.

Our water was awful and RainSoft showed us the difference. It's amazing. The rep knew a lot of stuff in the water was bad. He showed us the tiny rocks that made it feel so hard, which was where we were getting the lime buildup. The installation of the system was quick. I love it. We noticed the difference in the water instantly when drinking it or even just taking a shower. Your skin feels like satin.

I had my water tested for lead and other things and RainSoft gave me a solution that I picked. The wait time for the installation seemed reasonable. It wasn’t too long. I had a good and positive experience with RainSoft. I'm glad I did it. The system is beneficial to the skin. I was assuming it removed the chlorine and the other toxic materials. I've noticed a difference in the quality. It's been helpful. The installers came out and noticed that the system wasn’t draining properly. Supposedly, they fixed it but we'll see if that recurs.

I've had RainSoft products since 1998. My old unit died so I replaced it. I had the carbon box. They just replaced what I had with the newer system. The one from 1998, they don't even make any more. We love soft water. The water in Houston is horrible. And it makes a dramatic difference in taste, doing the laundry, washing anything. There's no reason not to have it.

I had a great experience with the RainSoft rep. The sales guy was knowledgeable and he explained things very well. The installers were also very good. It was fast and it went easy as well.

The RainSoft system is working well for me. It’s pretty good.

The sales rep from RainSoft was very pleasant and professional. The installer was on time and so far, I love the water and its softness. I also love the fact that we don't have to use so much soap, shampoo, etcetera. We also attached the air thing on our furnace but I haven't seen any difference on that. I'm not sure that it was installed correctly. Other than that, the system is rather pricey.

The installation was seamless. The crew came in when they said they were gonna come. They had it up and running in no time. The water is a little slick now. We're not getting as much spots in my bathroom and on my glass from the shower.

The RainSoft rep was very factual, upfront, and right to the science of the matter. We ended up getting the builder's version. It was the base model. It's all I can afford. They all do the same thing. We don't need the stuff with the app to the phone. We don't need all the data coming in. We just wanted the hardware. But each option was explained and based on our pockets and our budget. Everything worked out.

The guy came out and did a water test and the experience was very good. He was nice and informative, and seemed to know what he was doing. We got the water softener and reverse osmosis and the installers were quick. They were in and out. They told us we needed to put salt in the system and we could order it through RainSoft or have it come out and they could put it in. Since we had the system installed, the water is better for drinking. Before, I couldn't stand the water. We had to buy bottled water, which I didn't like because it had plastic in it. RainSoft was at the right place at the right time.

My wife signed us up with RainSoft without me knowing and when the guy came out and tested our water, that sold me right there. We had a lot of hard water spots and because of the dirt and sediment in the water, my wife’s coffeemaker kept clogging up. During the water test, the water turned dark yellow and the chlorine content was high. Since the system was installed, there’s been a definite change in the water. When you shower, it feels completely different. Before, when we would shower, it would feel like you were being stabbed by the water. Now, it does not feel like that at all. People wouldn't regret the purchase because I don't.

We have had our Rainsoft water filter and water conditioner system since 1997 because of the Walkerton, Ontario e-coli breakout, and the system has served us well. We recently moved to Smiths Falls, Ontario, and expanded our system with an iron filter and RO system to cater to our well water system. The Rainsoft Ottawa team responded promptly providing a detailed water test and excellent advice on required water treatment options. The installation included a thorough run-through of the system operation and routine maintenance to ensure our water quality would be second to none throughout the house. Martin's team was a pleasure to work with and our water is great!

Setting up a consultation went smoothly and the sales rep who came was polite. The presentation was good and we got both the drinking water filters and water conditioning. It went good with the installation team and then, they had somebody come back to go over everything. Since having the system, the water doesn't smell and it tastes good. Also, the showers are nice and soft.

The rep did very well. He wasn't pushy. After he tested the water and spoke to us about it, he said, "I'm through with my presentation. If you wanna hear more, I'll tell you more. If you don't, then I'll be on my way." He was informative and very helpful. With Rainsoft, our skins are smooth after we take a shower and there are no hard water deposits on the sinks. The water is clean tasting as well. I drink more water now and don't buy any bottled water. We just need to keep the salt in one of the tanks and the filters have to be changed every two years. We can call them to change them or order a filter.

We got our first softener in 2002 and we had RainSoft install a new water softener back in February. The softener we had replaced went way beyond its regular life. So I was very happy with that. They replaced it with a newer model. It was on sale that month, which was an extra bonus for me. One guy did the installation and he was done in less than a half an hour. It was just a quick swap out.

The consultant was very knowledgeable. He answered a lot of our questions, and really showed us the difference between the water we had to the water we could have with RainSoft. So he was very thorough, and did a very good presentation. I purchased the filtration system for under the sink for drinking water, and the big tanks outside for the entire house. They went through the filters that need to be replaced, and how or where to replace them, as well as where to locate that information in the booklet. Since having Rainsoft, my kid’s skin has improved. The issues he had are now minimal, and I see it healing. The chemical taste in the water that we had is no longer there. The ice cubes are clear now versus before, they were foggy.

The demonstration was nice and eye-opening. They showed me how the water is, tested the water, and then tested the bottled water that I was purchasing as well. It was quite an experience and it made me go ahead and purchase the product. We got the water softening system and the reverse osmosis filtration system. Two people came out for the installation and it went very smoothly. They explained everything to me and was able to do the installation with no issues.

I purchased a RainSoft system for the second time because I loved my first one at my previous home. Unfortunately I have had a terrible experience this second time around. I purchased the EC5 unit and it malfunctioned 2 weeks after instillation, January of 2024. It is now May of 2024 and I have yet to have the situation resolved. Every time I call, if I get someone on the phone, no one has an answer and I am treated as an inconvenience. I had 4 other homes I was going to recommend a RainSoft system to but I have advised them to look at a different company, I would recommend the same to anyone else looking to purchase a water softener system for their home.

I had an awesome experience with RainSoft. They hit you blind side because it comes off a program from Home Depot, but they make it fair for you to get everything started. The installation team cleaned up very well. They even cleaned up the boiler tank. They wiped the top of it off. They moved around and it seemed like nothing was ever touched.

We moved into this home in 2012. We bought a new refrigerator from Home Depot, and as a part of a promotion, I was contacted by Home Depot and asked if someone could come by and test our water for hardness and contaminants. I said, "Sure. No problem." They even gave me a gift card for my inconvenience. The guy came in and ran our water through a test. The water was so gross. My wife and I looked at what it was gonna take, and the price was out of our league. But we had noticed that we had acne like we've never had before. It was because of the condition of the water here in Montgomery County, Texas. So we decided to put a softener in and a reverse osmosis system in the kitchen, and we haven't looked back. That was in 2012.

We decided to purchase the water softening system that allows for the water coming out of the faucet in the kitchen to be straight to drinking. They also installed the device that attaches to the washer so that whenever we're washing clothes, we do not have those hard water damages that could potentially damage the equipment or clothes. Also, we have two containers outside that are attached to our water line, so that the water coming out of the shower is also soft water. After installation, the water turned out to be what they had promised, which would be soft water. We've noticed a difference when it comes to the showers, how the skin feels, our laundry, and we drink the water and it's pretty tasty. The system is pricey but if you plan on keeping it for the life of the house, I would recommend it. It will be beneficial and people will notice the difference.

They came to do a free test and the rep was amazing and explained everything really well. I got the full house purifier and the one that goes under the sink. They installed it the next day and there were some issues with it connecting to the Wi-Fi but that was fixed the next time they came back. It took them a little bit because I waited to see if it would auto connect on its own but it didn't, so I called them back and they came back the next day. Since having the system, the drinking water is better and I feel like my skin is doing a lot better. My mom likes it quite a bit. It's very nice.

The rep tested every water that came out of every faucet. We saw the difference between what we had and what we would get with the water softener system. With RainSoft, when we use the soap in the soap dish, it doesn't get slimy. Also, our hair comes out better in the shower and we've been drinking the water from the filtration system. It sparkles and it's clean. I also cleaned the windows with it, and I didn't need any other cleaning product. I mopped the tile floors with the water, and it cleaned beautifully. There was no sticky residue on the tile. I love RainSoft.

I made a call. RainSoft Water Treatment Systems came out the same evening and it was simple. They made sure my wife and I would be home. I was surprised they could come out on the same day. The tests were very interesting. The rep went over a chlorine test. He went over different things, sedatives that were in the water. He did a hand washing test and some other things. But the appointment was very good and thorough. I asked a lot of questions, they answered all of them. Very professional. I like the association RainSoft has with the company to get soap. I enjoyed their customer service. They did a great job, and worked very quickly and efficiently. I could feel and taste the difference.

RainSoft Water Treatment Systems is an excellent product and I've been very happy with the way it works. I would recommend it highly. RainSoft contacted me. The salesman who came out was excellent, very knowledgeable, kind, listened and answered any questions I had. My only criticism is the presentation is too long. I needed the Cliff Notes version. Beyond that, I would never have had them in my house if I wasn't interested in their product. And the workman who came to install it two days later was also excellent. He cleaned up after himself. They were both respectful, and I appreciated that.

Our water is soft and cleaner. It doesn't leave water marks on our shower and it tastes good.

RainSoft's rep was very thorough with explaining everything and showing us the differences. Being that we're first-time homeowners, he went over some things with us and how it would save our appliances because of how hard the water is in our town. Also, they were very attentive when they came out and did a good job. I only had one issue with the installation, but it was a minor fix. They came out and fixed it for me, and that was it.

Our system in the house was too old. So, when the lady at Home Depot approached me, I listened to her and said, "Yes. Send the guy over.” The guy did a few tests and told me about the one we had and how old it was and he told me a little bit about RainSoft and how good they were. We got one that is compatible to the one we had. We got a whole house filter, and now, our water seems clear. So far, so good.

The sales rep was awesome, very detailed, and knowledgeable of the equipment. I got the whole house water softener system. They gave us a guide, like for changing the filters. It's on Wi-Fi, so it sends you a text alert when you gotta do stuff. When we got the system, there was instantly a difference in the water. The water is soft. The system was very expensive, but it's worth it.

At Home Depot, I was approached by a representative who asked if I was interested in getting my water tested, and I said, "Yes." A RainSoft sales representative showed up at my door. He was a seasoned, well-experienced salesperson. He was able to close a deal with us on the first pitch. I moved to Houston from Odessa and I know that the water in Odessa is extremely bad, and I wanted to make sure that I didn't have that issue anymore in Houston. So, I decided to go with a softening system. Our water doesn't smell or taste like chlorine anymore. One of my daughters was suffering from dry skin, and she seems to be getting better.

I've had a water softener from RainSoft for almost 10 years. I got an upgrade and added an RO to my system for the water in the kitchen and the refrigerator. It was very easy setting up the appointment. The installers were really quick. They were good. It's been very good. We have bad water in the town I'm in. So with the softener and that RO, we can finally drink it and it doesn't make us sick like it used to before.

The rep was a very professional and knowledgeable person. He was able to convince us to buy the Rainsoft system. They did the installation in one day. There were some other things that other days they had to come through because there is a whole system behind it. I didn't know it was that complicated. They needed to have the city approval. But they were very helpful on working with me and my family. We work throughout the day and they were always able to accommodate to our schedule which was a plus.

The consultation with Rainsoft was really good. They checked everything, inside and outside. It was a problem outside and they fixed it. They did a great job when they came to check. When I do the dishes, they look like shiny. Before, they had little white spots. Now, they are clear. When we take a shower, the restrooms are cleaner, too.

I got a RainSoft water conditioner for the whole house. We first had a water test and the rep who came and did it was very informative and provided information, but he went into real depth and explained everything. With the system, our coffee tastes better. Our skin and hair feel better with the showers with the new water.

My experience with Rainsoft has been all good. The system is functioning perfectly. The only thing was I needed the user manual. They had left it at their store. But I enjoyed the work. The people were great and I'd use them again.

We made our purchase less than two years ago. Despite it being so costly I’m having a huge issue with it. I wake up and gallons of water are pouring into the street from it. We’ve called and we’re told a technician will come out, but we have to pay for it. We’re making payments on this and having an issue with it at no fault of our own and we have to pay for this equipment which is not properly working so it’s a Hard No for me on recommending this to Anyone. My water bill is about to be through the roof. No telling how many hours this water has been going like we’re filling up a pool. I had to shut off my water to the house to stop this machine from putting it in the street and they want me to pay them to fix it when we haven’t had it long enough to have issues!

We’ve had our Rainsoft EC4 system for a few years. One thing to keep in mind is the amount of maintenance on them. Refilling resin tanks is costly and the brine tank will fill with water causing a headache for ice makers and water heaters. We’ve had a lot of issues with ours and the preventive/corrective maintenance far out weighs the benefits of the system.

When they came by and did the water test, it was wonderful. The rep was very knowledgeable and he explained everything. We got the whole house done and the installers were wonderful, too. They replaced the plumbing under the sink to be sure that it was gonna work with their system. We thought that they were gonna put a stone outside the house to cover the system, but it worked better to put it at the pump house. When I take a shower now, my skin feels different. The clothes feel different, too, after washing them. The towels are fluffier.

RainSoft's reps came out and they were very thorough with all the testing and how the water works. They were very nice. So far, I'm happy with the system and I don’t have any issues. I also had it inspected and the inspector was very impressed with the work that they did on the outside.

RainSoft turned my water from sewage into usable. I went with their $8,000 system and the water is smoother now. It doesn't lay rings around our bathtubs. My skin feels better when I get out of the shower. My hair is not so dry and frizzy. I can also tell it makes better coffee. However, they had told us if we recommended a few people, they'd give us credit on our bill and I gave them my best friend's name but nobody ever contacted him.

The actual product works ok when serviced properly. But we waited about 10 weeks for a filter change, they came, charged us $369.00. They cashed check right away and now it still doesn’t work. I guarantee they will charge again cause this happened before. And now we are on a waiting list again for service. We are buying water and we paid almost $7000 for this water treatment product. We have called customer service and the main company and they do nothing. Maybe some areas are better but where we live we would have been better off getting a $2000 one. We had one for about 15 years and it worked great. We got sold by all the promises this product would do. It has failed and we can’t even use the water. Research your local area before buying one and be careful cause the main overall company doesn’t care or help.

This is a terrible system. I was totally lied to. I was told I would have to buy any more bottled water. But I have never been able to stop buying it. When you have a child aged 4 that tells you the water tastes nasty you know it tastes nasty. I have the water thing under my mitch sink too and still nothing. I should have stuck to my old system, it still worked. Only difference is this one cost a lot of money and still can’t drink the water like they said I would be able to. Don’t waste your money!!!

The sales rep from RainSoft and the consultation visit were very good. The rep explained and showed us the samples from our water. We had a Primo water dispenser. We told him right away that we knew our water was bad. So, then he showed us what we were drinking if we were to drink that water. We bought a RainSoft water system. I like the attitude of the guys who came to install. They were very nice young men. They left all the paperwork here. They did explain and we videotaped them because we don't remember everything. When they were adding the salt and fresh water to use some of that, my daughter videotaped that so we could have it on our files.

I had RainSoft previously in another state before moving back to Texas. So, I went based off of my knowledge from previous. And the customer service here was phenomenal, from the salesperson to the installers. Installation was great. The guys went above and beyond. And when they forgot to add something, I showed them and they went in without hesitation and did what they needed to.

The installer didn't leave any test strips. Also, $5,000 is a lot of money. The only thing I have to add to my RainSoft system is a water filter because I gotta get the sediment out of the water. But the system seems to be doing all right. I have soft water for a change.

I rented a house in Toms River, New Jersey, which is a cancer cluster. The rental unit that I had had a RainSoft unit and the water was fantastic. So when I bought a house about two years later, I bought a RainSoft unit and I loved it. I couldn't unscrew the whole unit and take it with me, so when I retired, I bought another one. So this is my third go-around with RainSoft.

Everything's been great with RainSoft. Their rep came across as a little bit salesy, but overall, it was good to see the quality of the water. The salesperson was also pretty transparent. We ended up purchasing the water softener for the sink, and the installers were professional and very efficient. It took them about an hour to do it and since then, the water has been softer, smoother, and cleaner.

We got the water filtration system for the whole house. The installer was very professional and knowledgeable. He mentioned that after one and a half year, they would send a reminder to me regarding when I need to replace the filters. They told me that somebody was gonna be coming in to replace it for me and then after that, I have to do it on my own. Since having the system, we don't smell chlorine anymore in the water. At the same time, there's less calcium and magnesium buildup.

I had the system put in over a year ago. Just had a horrible plug issue and Abe and Jim and their service tech dan took care of the issue in a great way. Sorry how I was but thank you Rainsoft!!! You guys were great.

RainSoft called me to do the appointment for the water testing. We set up a date then they called me to double check the appointment. The sales rep was very approachable and knowledgeable of what he was doing. I went for the high end system. The installer showed me how everything worked and how to bypass everything in case anything stopped working so I could still have water in the house. They showed me at least the basics of how the system works. The other guy that came in after the installation to make sure that everything was working correctly and the water was being treated correctly was good too.

Once RainSoft came with the free demonstration, it was a no-brainer. Marcel, the salesman, was awesome. He was very thorough, informative and took his time. The difference between clean water and bad water was very clear. The inspection guy was awesome as well. Even the installer was good and knew what he was doing. He went over how to use the system with me as well as what you gotta do if there’s an emergency. There's nothing to it. It runs on its own. I was there with the guy the whole day. He was there for four hours. I was expecting it to be a little faster but it was a long run and he wasn't expecting that. There was a lot of digging but he did well. He was cool. He was a family guy so we got along great.

Our RainSoft system is fantastic. I wish we would have had it when we first moved into Texas in the rental. If I had known how good it was, I would have bought it out of my pocket back in a rental property instead of buying it in a new home. It works out very well. We use it to drink water. The reverse osmosis system works perfectly and we don't get any spots. The bathroom and the showers are clean. We don't even have to squeegee them. They don't stain like the hard water. The only drawback is the way it's set up, but it's not RainSoft's fault. With the way the house is built for the outside water, you have to turn off the filtration so you're not spraying filtered water or salt water in the plants. My wife noticed that her plants were dying when she watered them with filtered water.

RainSoft Water Treatment Systems made an appointment and showed up on time. We knew that's what we wanted to do anyway. We wanted a water softener. We had one in a different house. So, we went with that. The rep was knowledgeable on the product. Also, the installer showed up faster. He was here the following day. And quick installation. He knew what he was doing. The water tastes better. And there's a difference in the feel of water. I could tell when I shower with soft water.

My experience with the Rainsoft rep I worked with was great. He was cool. The installers were cool as well. They installed it and ran it how I wanted. I like the whole system. It's nice. I definitely felt the difference when I first used it exactly how they described it. Like the hand soap would make my hands so silky. That's what I like about it.

Setting up with RainSoft was really easy. The sales rep that came out was very nice. He did not understand the finances of the system, so I had some issues there, initially. But I got to speak to his superior and things got fixed. It was not the deal that I originally got per se. But everything went through. And the individual that put the system in was magnificent. His work was very clean. The individual that came back out to check up on the system was magnificent as well. There's still some paperwork that I'm waiting for from the salesperson that came. But other than that, overall, it was a really good experience.

My experience with Rainsoft was smooth. We purchased the water softener stuff with the salt that makes the water soft. They were very professional and great to work with.

Worked good first year then came first service. Has not worked very well since. First service man was rude and in a hurry. I found out later that he overcharged me. Said he replaced 3 pistons when sys. only 2 pistons which they charge 15.00 each to ship back to Rain soft. They all could have been shipped for a lot less. then told me tanks need to be cleaned out every 3 years for 900.00 (hidden cost). Had me sign a service agreement right there and I could get it. That company is FL>ENERGY WATER & AIR. Now I get black water sometimes coming out in my sinks and toilets and they have no answers. I have pic. But do not know to load.

RainSoft's rep was very good and informative. Also, the installers got the job done. They just had to dig a hole and do piping. I've had them back three times. However, I will call them today and get them back because it's something's wrong. They told me that I have soft water. They also told me that I use a lot less detergent dish soap. But I do not. I put more han I would have. I start a load of laundry. I let it agitate for a bit. I lifted the lid, but I don't have suds. I said to my husband, “Why don't I have suds in my washing machine? I have just water.” It was baffling.

I was not happy with the water I had in the house that I just purchased so I pursued finding a good way to get a good filtering system. The rep from RainSoft came out and did her whole presentation but I was pretty much already gonna buy it because I had already done my research. But she was very thorough and pleasant. I went with whatever she recommended and got a system for the whole house. I only had one spigot going outside that is not treated.

The reps from RainSoft came out and put the system in. It works great. I’ll be 80 soon and they showed me exactly in about five minutes how to operate all of it. That went in one ear and right out the other. Other than that, the system is working fine. I called once and the guy stopped by and gave me a little bit of instruction on how to operate it. So far, I've been okay and the system still works right. It is a little expensive though.

The Rainsoft system is good. But it's expensive. I also don't like the dishwashing detergent. It doesn't seem to really clean, especially if something’s greasy. But I like how my skin and my hair are.

RainSoft fixed one part of the system that I already had and did it quickly so it was wonderful. The part is not working and the water is better. They did a good job and I would recommend people to try them. Hopefully, it’ll work out for them too.

I got the whole house system from RainSoft and the guy who installed it did good. My appliances run better now and my clothes don't stink like before. Also, my acne cleared up nicely. If people have hard water or having problems with their water, RainSoft's nice. The people who came out were great and very friendly.

Eli, the rep from RainSoft, was fantastic. We said no at first and then we changed our mind. We worked the system into the budget and worked with Eli on a payment system. He was very amicable and got along with my dog, which was great. He did this fun interactive thing where we washed our hands with his water and then our water. Using our soap, you could feel the difference. Then, he did this test where the water turned yellow and when he stuck his finger in it, you could see the chlorine cling to his skin, which was wild. I bought the water softener which has two large cylinders and it's all in our basement hooked up to the water, and the salt that you fill in this separate container. We also got the triple osmosis system for clean drinking water.

The guy that came here was the best salesperson I've ever met. He was very knowledgeable about the product. He was very exciting and he walked us through every single step without hesitation. The installation was pretty fast. The installers were in and out pretty quickly and they explained everything in detail. I had a really good experience with them. Their soaps are super strong so you have to dilute them. They last for a very long time. When we first moved in, we all started getting itchy and scabby heads. Also right after I brushed my teeth, my mouth felt really dry. But now that I have the system, I don't feel like that anymore.

Rainsoft has a certified plumber and I trust them because the rest of the appliances have been working fine since having the system. The drinking water doesn't stink like before. I can notice the difference now if I go to somebody else's house. They also gave us soaps. I recently used it and that oatmeal soap is so, so, so nice. That was the one that I liked the most.

I was pretty much wanting to purchase a water softening system and I had RainSoft come out and give me the test and the spiel. I went ahead with the purchase and we got the whole house water softening and the alkaline water fountain for the kitchen as well as the oxygenating water unit for the laundry. It also has the thing that goes in the air handler to purify the air with the UV lights. It was worth it and I don't regret purchasing the system at all. I can actually feel the difference in the water softener and I can taste the difference out of the fountain. I am using less detergent than before with the laundry unit, the water tastes better, and it's much better on my skin.

We had a guy come out, Mark, and he was very informative. We were interested in just the drinking water part of it and we discussed about the water system and we decided to get it. I've already talked to some of my friends about the system. My skin has cleared and my husband drinks a lot more water now.

RainSoft is worth it, although we had a few hiccups along the way. The WiFi didn't extend out to where they put the system. It didn't affect the working of the system but I couldn't get any readout from it so I had to go get that rerouted.

The RainSoft agent was great. We got the whole nine yards and it is good. Now, the water is soft. I would recommend RainSoft.

I love RainSoft. Setting up the consultation was great and smooth. The rep was very polite. I didn't purchase it at the time. But somebody called me back the next day and we negotiated to an agreeable price. I got it for $4,000 cheaper. It's worth every penny. They explained that basically I just had maintain the salt level. I got a container that holds 120 of salt. I can add 40-pound bags I get from Home Depot. It's got a thing on it that tells you when you're getting low. Just open the top and pour it in. Since having it installed, the water is completely different. The lady's hair is calm and tame. It took me a little bit to get used to but that goes away in a day or two. You just get used to it.

We had RainSoft years ago when we lived in Marion, and when we moved into this house, we thought it needed it. We got the RainSoft water softener, and it's a little spendy, but we're happy with what it is. The sales rep was a friendly gentleman, and the installer was very helpful, explained everything and ran us through what we needed to do for follow-up. I appreciated him. Besides that, we had a water softener in our previous house, and when we came to this one now with the RainSoft, the water itself feels softer.

We are on a well system, and it had an older RainSoft on there that was bypassed. I replaced it to make sure we had clean water and got a three-stage water softener. The sales guy was great and the installation crew was helpful. However, after the first week of having it, the ballast for the light had gone out. They had to come out and replace it under warranty. Other than that, everything went well. The water is definitely cleaner and softer. I don't have any hard water spots inside the bathrooms.

I bought a house and my name ended up on some Home Depot type of list. RainSoft made contact with us, came and tested my water. My water was disgusting. So, I let them wrap me up into getting one of those systems. I would tell others about the process of water filtration, how bad their water is and they should look into a system. I would advise them to try to find a more cost-efficient option because six grand for that system is a little high. But it is what it is. I'm already involved.

I like RainSoft so far. I've only had the system for a couple of months. The sales rep seemed to know a lot about the product, and he was nice and courteous. Since I've had the system, the water is clean. It tastes better, and it's not yellow and orange. The system is a little expensive but it's all right.

The RainSoft reps showed up and had my system all installed in a day. Everything went according to plan and I didn't have any issues with them. So far, I like the quality of the equipment. I had a system like that before and they're pretty top-end. They're steep on price but you're paying for the quality that they provide. But the app that they try to use doesn't work very well.

We paid for the option of a payment plan because the RainSoft system didn't cost that much and it was easy to install. But they're supposed to fix the plumbing on it and they never came back. I'm not sure who to call about it because there was a whole bunch of different people involved in our purchase. Other than that, it's a good quality system and since we got it, the water has been clean.

I've had the system for three months and it's been nothing but trouble. My internet will not connect to this system. They put in a new motherboard and it still won't connect. When they switched from 4G to 5G, the motherboards are still on 4G. The rep said my internet's too fast. How's that my problem? For a $13,000 system, the product he sold me won't hook to the high speed internet available to the public? Also, they cut my island when they were installing a regular faucet and they've tried to put a big washer on it but I told them I didn't want that. They finally came back last week and put a different faucet in and it's leaking. They just keep throwing parts at me but nobody's fixing my problem. I told their rep they need to just come and get this system. I'm very dissatisfied. For $13,000, you would think the system would work a whole lot better, but it doesn't. This is the worst company I have ever dealt with.

When the RainSoft rep came out to consult, he did the water testing then he ran through the prices of the whole system and the benefits of the whole system. He talked to us a lot and he was very nice. He stated the facts, answered all the questions that we had, and didn't try and persuade us, which I really liked. Then, the guys who installed the system ran into a problem and talked to me about it. We talked about where I wanted the filters, then they had to do it on another side because the granite counters and the edging was wrong. It wouldn't fit. So they had to put it in different locations. But they were very communicative about it and asked if that was okay with me.

The Rainsoft rep came out and tested our tap water and showed us what was all in it. He also asked if we use bottled water. I said, “Yeah.” He went to test it and saw what was in that. Since having the Rainsoft installed, the water is softer. We use less soap. I have a little tap here on my sink that I drink from. I fill a water bottle up and that's what I drink. The water tastes all right. I’m happy with it.

The installation of our RainSoft was wonderful. The tech came in and got it done. The quality of the system is okay. It’s doing what it's supposed to do. My only concern is, the water is salty. Probably, the salt that is used for cleaning the water, I still don't know if that is good enough for our health, if too much salt is not good for one's health, and the salt used for purification of the water, and if you can taste salt here and there.

My home water turned orange. A guy who worked with RainSoft came out and tested our water. Then he went over what the results meant and gave us our options. He was a nice guy. I would recommend getting a consult from them and seeing what they have to say. We got the system for the home and with it, the water is softer and it doesn't smell.

The rep knew what he was talking about. I asked questions and he answered them correctly. When the installation guy came, he knew what he was doing when he was working on it. Since having the system, our water has a lot better quality and the clothes are cleaner.

The installation took a lot quicker than I thought it would and we have really enjoyed the product. The cost was a little high but with it having a lifetime guarantee and the product itself, we're very pleased with it and in the long run, it's well worth it.

RainSoft Water Treatment Systems everything to me. I make sure to put more salt in it when it gets low. The water is better. I don't have to use as much detergent.

Everything was seamless with RainSoft and they've been extra easy to work with. They've always done what they said they were gonna do and the quality has been excellent. We like that we're not drinking polluted water.

RainSoft reached out to me by phone and the reps came and showed me some of the water and how much residue is left behind in my laundry. They showed me how much cleaner my dishes could get so it was very impressive. The installation was a little painful because the installers found that the water pipes under the house were corroded so there was some flooding under my house. They offered to do the repairs and it didn't add a different charge but I have a friend who's a plumber that I hired to do that work instead.

We bought the filtering system from Rainsoft. They came and they installed it and everything went fine. Since installing it, when you shower, you don't have that feel like you still have a film on your skin. We also have the drinking water additional filter, reverse osmosis and the water now tastes like fresh water from a mountain stream. It was worth every penny.

I'm very happy with Rainsoft so far. It's worked very well. It took care of the problem we were having with the foul taste in our water.

Product is a waste of money. The sales guy lied, this product does not do what the guy said it would. They wanted to charge 50.00 for part and 89.00 to install it. Not the tank filters need replaced and is beeping. I won't call them for the part because they will probably charge an arm and a leg and then charge 100.00 to come out. I don't use any less soaps than I did before. He stated, "You only have to add salt 2 time a year and keep bleach in the tank." He said this system is maintenance free, what a pile of crap. We are constantly putting salt in the tank, and I have already replaced the chlorine tank hoses once and now it needs it again. I wish I could return it and get my money back.

The sales rep with Rainsoft opened my eyes to what the water that we were drinking and bathing in was. Everybody I talked to, from the guy that sold the system to me, to the installers, to the help on the phone, were very nice and accommodating. They worked on my schedule, not theirs. They had a problem with some part. They were out the same day, put the brand-new part in and fixed it within a couple of hours. The system is working great.

Installation was easy. The installers came in, put the system in, and it was done. Customer service was fine as well. They made an appointment and came in quickly. They took care of the issue and even showed us a couple of things that we didn't know. So, it was beneficial. Also, the system was a little expensive, but it was worth it. We see the difference in just about everything, including the softness of the water and the quality of the taste.

We really like RainSoft. We have it for drinking water. It's a little pricey, but i t's really nice. Initially, RainSoft contacted us because we bought a dishwasher. They scheduled a presentation. The tech showed us all kinds of things, and we liked it. The presentation was really good. We were really interested in it. We really enjoy drinking the water. It is nice and clear. The taste is good.

RainSoft has made a tremendous difference in water contact and as far as the system's functioning, I have no problems and it’s been pretty solid. Everybody at RainSoft was awesome and responsive. If I had questions, it was always addressed. Being an engineer, I was looking at the critical aspects of how the installation crew worked and they were spot-on. I was impressed and the installation was outstanding. I was like, “Why are you guys digging that into the ground?” “Oh, that's how we do it in Florida.” I didn't know this. Just to keep it safe, from the sun so it's not exposed to the elements. Right now, I'm going through a little more salt than I expected, but it's all right. But I would hope RainSoft would offer delivery of salt.

We had a water system in our last house, but I left it there. We just bought this house and moved into it, and we needed to get something right away. We were going through Home Depot and RainSoft had an offer going on. The guy came out and did a demonstration, and the new water system was installed within a week. It works perfectly, and we like it. However, the filters need to be changed. Some of them are annual filters, and what I had before, I would have to change three filters every six months. I had that filter for several years, and I liked that too, but when this came up, my wife and I really liked the presentation. We were also concerned about the water quality that we had, and we wanted to have that checked.

I met a lady who was a RainSoft sales representative, and she was very personable and thorough. She explained everything about the company, compared it to other companies, and shared the pros and cons. She came and did all the demonstrations in my home, and I thoroughly enjoyed the experience. It was very pleasant. The system was put in the day before Thanksgiving, and the only person who installed the equipment had a difficult job to do because it couldn't be installed inside the garage. It took him a long time to dig trenches along the side of my house, put all the piping in and run electrical through my kitchen wall, and on top of that, it rained as well. Still, he did an excellent job. It's an old house system, so the water quality is much better.

Everything's been good. Everyone I've dealt with took care of their job, and I have no complaints. Now, I have good tasting water all the time, and I'm not seeing as much hard water deposits now either.

The gentleman with RainSoft, Michael, went over everything with us. We liked what he had to say about the product. The system has the salt that removes the bad stuff from the tank when it refreshes. The water is a lot softer and the taste is a lot better. These GoHealthy360 products that were also recommended for us seems to be a good deal too. It uses a whole lot less soaps ‘cause of the water being the way it is now. The only thing that bothers me is that the internet connection doesn't work very well. I have a 5G connection and the application used in the RainSoft system is only 4G compatible. RainSoft needs to work on that because I can't use my phone to tell me when it's fixing to flush.

RainSoft's reps came and did the testing. I had another outfit in and they cost way more money. We’re talking about over $10,000 and you can put a well down for that almost. I ended up buying one tank with the air thing and the water softener type one from RainSoft. Since I got that, there has been a little tint to the water but there's not much. Before, even the cold water stunk and it was pretty bad. The stuff was almost orange. So far, the RainSoft thing runs once a day and they got it set for midnight when it comes in and runs for an hour. And it's flushing out and doing its thing. It also makes a lot of noise when it first starts.

The rep seemed to be real knowledgeable about the system and got our interest, and we ended up buying it. Two installation guys came out and hooked up everything. It went okay. We like the system. It seems to be doing okay. The water tastes different and when you take a shower, the soap lathers up more and my hair is softer.

I got the water softener and the RO. The installer did a real good job. He explained everything he was doing. Since having the systems, there's no smell and hardness in the water.

The Rainsoft rep that came out was very professional and even shared how she got connected with it. It was very pleasant. It was expensive, but if I ever move, I only have to pay the labor to have it taken off and reinstalled at my new house. So it can go with me. The system doesn't hardly take up any space. I was really impressed with that. Also, it's very easy to use. I can go down and turn these two keys and bypass it. I like that feature. I've never seen that before. I've noticed a big change with my water, like my coffee maker doesn't get the white deposits in the tank. Also, we don't need as much soap when we're showering or washing our hair. My son noticed it immediately, too. I've been real happy.

Setting up a consultation with the sales rep was very easy. I sent a note to their website and I was contacted within a day or so. The appointment for the consult was the following week. The installation was very good and they very experienced. They got the system in and everything set up in less time than they said it would take. Also, they cleaned up everything when they were done. I've noticed very positive differences with the water and there are alarms that let me know if I need to do anything.

We had really hard water and they came in and did a free test. We decided to go with them and the installation was fine, although a little extended because the installer got in a car accident so it had to be changed over to somebody else. Since having the system, our water is noticeably different and our laundry is better.

The first thing that I love about the system is that we don't have to use plastic and drink from plastic container anymore. It's safe and in the long run, we save money on the water because we used to buy a lot of water, especially alkaline water. I recommended to my son and he's gonna do it, too.

The sales rep of RainSoft did a good job. I like her presence and knowledge of the whole presentation. The installers were also quick and efficient. I had a great experience and I would recommend them.

Setting up an appointment with RainSoft was good. The installers went over and they put it in. They did a good job. The water is better now, even our clothes are better.

RainSoft's customer service is excellent, and I love the product. I've had a system for years previously before I moved away. It's a good quality product. So, I wanted the same thing again. Since having the system, I have no hard water stains, and I have clear ice and good tasting water to drink.

The installation of our Rainsoft was easy. The guys were friendly when they came over. They did a good job. I like that I don't have to buy bottled water anymore. I'm very satisfied.

I had a Rain Soft water system installed by Home Depot. Biggest mistake I ever made, I currently have a $10,000 block of ice, no water in my house and when contacted the people that installed it I was basically told to put a blanket on it and wait. Don't do it, I did everything right to keep the extreme temperatures we had from freezing my pipes, I did not realize that this system would freeze, and to make matters worse, when we went to put a space heater in the shed they installed it in, we discovered that the extension cord they installed coming from the house was not long enough so they put in a ten foot indoor extension cord to finish the connection, so had to go out and scour the town and finally had to order one on Amazon to carry the load for the water system and a heater. And according to google I could be up to a week or longer without water. I was however told if it leaks after we get it working they will come out and fix the leaks.

Shortly after purchasing an older home, my husband and I decided to add the RainSoft water system to our home. The system only worked for 90 days. Water started spraying out of the pipe coming from the system into the ground. There was an $100 fee if we had someone come out to determine what the issue was. And I would also be responsible for parts and labor depending on the amount of time it took to repair. We have been paying faithfully for a system that worked for 90 days max with no support from the merchant. This was a very pricey mistake. Two years later has increased to $250 for someone to come out the product that never worked properly. Please don’t waste your time or money.

The sales guy that we talked to was fantastic and very knowledgeable. He did the testing and he went down in our basement to see plumbing issues. I told him I'm a chemist, so I didn't need a sales pitch from him. I just needed him to give us a price point. So he was very respectful of that. In previous year, we had looked at other companies, and we had sales guys that were kind of blowing air through our skirts. My husband and I are very, very busy people, so we didn't need a sales guy trying to sell us a system. We know what the system does. We just need the bottom line. The water is much softer since we had the system. It's done what it's supposed to do. We're not seeing any calcium deposits anywhere.

I'm very satisfied with the information and the testing that RainSoft did on my water. The rep was very proactive. He has a lot of knowledge, answered all my questions and showed me everything. I'm not an easy person to sell something to but I would recommend this guy because he's a good salesperson. The installer arrived and installed the equipment in my house. I'm very happy with the system. I feel a lot of change. I feel more relaxed about my water in my house. I don't need to pay too much attention if my water is dirty. I'm confident that my water is good now. The only thing I didn't like was the installer disconnected my sprinklers for the grass and didn't leave any room to connect them back. I didn't notice my sprinkler was disconnected after a few weeks and don't know which number should I call.

The first person that came over was Camilo, and he was awesome. He went through the whole system and showed us everything. He was very pleasant to deal with. We have the water softener for the whole house as well as the one for the drinking, which is the reverse osmosis. So far, we've been really happy with RainSoft's systems. The system has a little computer that keeps track of things and when it's due for an upkeep, it notifies the company and they take care of it.

I'm very satisfied with my system from RainSoft. Five years’ worth of soaps and stuff came with the softener. The gal that was here did an excellent job. I'm a hard sell, but she did a good job. The installation went the very next day. They wanted to do it that afternoon, but we couldn't be here, and they did it the next morning. They were in and out of here within about two and a half hours. Since having the system installed, I noticed a difference in the softness of water, and it uses less salt. We also have the reverse osmosis for drinking water and you can actually drink it. I don't have to buy bottled water anymore. The whole experience was good.

I bought a home that had a RainSoft softener installed but it was 13 years old, so I had to replaced it. I contacted RainSoft then they came out, did a water test, and showed me that the old softener was not working at that point. The rep I dealt with was knowledgeable but he wasn't pushy at all. He didn't appear to be trying to do a hard sell on me and just laid out the facts. He acknowledged that RainSoft advertises itself and presents itself as a superior system. It's not trying to compete against the lowest priced brands. Then he tried to indicate the attributes that RainSoft does have. Since I had the new one installed, the water has been both softer and cleaner all the way through the house. I also would tell a friend that my experience with RainSoft was positive but if they're thinking of going with them, they have to be prepared to rate their water quality as important because RainSoft water softeners are not cheap.

Ever since RainSoft came in, soaps are fine, water quality and flavor is better, and eczema has gone away.

I was at Home Depot shopping for some plants and a gentleman came up to me and started talking to me about RainSoft. He asked if I would be open to a presentation and I said, "Yeah. Sure." The gentleman that came out did a great job with his presentation. He said this was a lifetime guarantee so that sounded right. My husband and I were impressed, and we decided to move forward with it. But I'm concerned about this pool water thing. One gentleman came out two months ago to test the water. He said it was fine. But he thought that the pool water was also being treated, which he said he would get somebody to get back to me to rectify that because my salt runs low. However, I haven't heard a word. So, I'm a little disappointed about that. But I'm happy with the taste of the water. And I could see that I use less soap.

Our experience with the RainSoft rep was very good and pleasant. I got a water softener and the reverse osmosis. Installation was great. Every people that came were very nice and explained everything very well, and it didn't take very long at all. Since I've had the system installed, I notice that our skin is a lot softer and it doesn't take as much laundry soap or dish soap to clean items.

Working with RainSoft’s rep was straightforward and the installation was good. It's just that when the installer unloaded and put it all together, not all the parts were here. They had to reschedule for another visit. But they came and took care of it. I haven't used the new system to the max but it doesn't smell like rotten eggs in the house. The water is safe to drink now.

I've always wanted a water system and as a homeowner I can feel the benefits of this system. I'm glad I had it installed. My rep and the installer were great. I would definitely recommend this system.

RainSoft's rep was very informative and knowledgeable of the product. The installers were great as well. They said to make sure that the barrel doesn't run too low with the salt, and they would contact us shortly before every year so they could come and schedule the yearly maintenance. It feels a lot cleaner when I shower. The first shower I took felt so slick and smooth that I kept on, "Why is this shampoo not coming off of me? What's going on?"

We're not really happy with the water system right now because we're still having slimy water. It feels like when you get out of the shower, you're not clean because you feel like there's a coating on you or something like that. We're not really happy. Their rep said that it's something to do with the oil on your skin, but I don't think that's true.

RainSoft set up a visit appointment and the salesman was very skilled. He knew his subject and he was very knowledgeable. He did on-site testing and the big thing was chlorine. Ours is the city water and we're very near the water treatment plant. I didn't realize the water treatment plants have such high doses of the chemical chlorine and we were drinking such high chlorine from the city water treatment plant. They set a date and time for the installation and the person came on that date and time. The person even called that morning just to confirm. He didn’t wanna drive out and find out that we were not home. He was a plumber so he knew his subject and was trained on installing their product line. He did a pretty good job and he asked different options - where we want it and this is that.

So far, the RainSoft system functions well. I just don't know how to check when I have to fill the salt. I need to figure it out. But I have noticed a lot of difference in our water. Now, it doesn't smell bad. It's also clear. Now, it's soft water too.

The lady I spoke with was very friendly. The installation was fantastic. The two gentlemen were very friendly. I had some damaged insulation foam around some of my pipes and one of the plumbers replaced it without even asking me. I thought that was nice for them to reach out and do that. The new system is fantastic. I can definitely tell a difference in my water. According to the test, it was really hard water. I had to clean out my sinks and my shower heads, at least, once a month. Ever since then, I have not had to do that at all. Usually, I could see buildup in the shower and from the spray coming out. And I haven't had any of that. I had a good experience so far with RainSoft.

When the guy installed our Rainsoft, he did not show me or do anything. I don't have the app with the system. I don't know how to put the salt. Nobody explained to me anything about how to operate it. But since having the system, we noticed that the water is soft and doesn't have any smell. Our skin is more hydrated than before. I'd recommend it.

The consultation with RainSoft Water Treatment Systems was very simple, easy to schedule, and quick. Also, the installers were professional. They arrived on time, explained everything to me, told me who to contact if I had any problems, and cleaned up afterward. So, they were thorough. We love our system. The water is so clean. We have crystal clear ice cubes. Our skin feels better, and our laundry smells better.

The rep was very knowledgeable and explained everything. Our water was coming out brown and he showed us what was in the water and the counts, and we got everything hooked up. We got the whole house filtration system and a reverse osmosis system for the sink. We got a CleanStart system as well for the washer and dryer and we like it because we don't like to use chemicals and laundry detergent. If we don't have that going into our septic system, we feel better about it.

The Rainsoft sales rep was good. He educated us on the water samples and showed us what our water really is and removed my ignorance. The installation of our Rainsoft went smoothly. They ran into some challenges, but they overcame those challenges. They had dug up the yard a little bit and then covered everything back up. Everything went well. The system is great. The best one I ever had. I'm drinking the tap water now and our skin feels great. We noticed prior to the installation, that at least twice a week, we would get bumps on our skin. And we just noticed how our skin has been clear the last month and a half. The thing that really worked best for me was to see the water sample or the water test. Because you could taste the metals in the water. It was like, "Okay. It's not really that bad." But then you see the test, they were like, "It's worse than you think."

I managed to get the whole system from RainSoft and since the installation, the difference in the water quality in the kitchen was instant. I like the cleaning product samples that they gave. As far as maintenance, it entails keeping it warm and putting salt in it.

The water test convinced me I needed RainSoft. It was a very nice experiment and it was very visual. The rep was there for two hours and a half. We were having casual a conversation during the free water test. I got the biggest water unit and the osmosis system under the sink as well as the washing machine system. The installer was wonderful and was fully prepared. He was accepting of my barking dog and my cat that would not leave him alone. He explained the system very well and told me about the regular maintenance I would need to do. He made sure to let me know that if I was looking for something, where to find it in my pamphlet or my manuals. I've had the RainSoft system for three to four months now and I've noticed drastic changes. It's so lovely. My skin feels smoother and it's not as dry. I use less soap in dishwashing, bathing, and showering.

The representative was very informative. He showed us everything and made sure we understood. We can call them for anything but the system can tell me if the salt needs to be refilled. There's an app that I was hooked up with. We can also take a look into the tank itself. Having the Rainsoft system installed, our skin and hair feel better. I don't see any water spots on any of my dishes any longer. Their products are great too. They provided me some samples of house cleaners, laundry detergents, and hair products. They gave us a credit, too, to order more concentrated stuff if we wanted to. I started to explore the website a little bit. Maybe I didn't search the right way, but it was a little confusing for me. Things are a little scattered. I wish the products were categorized together.

I've had a whole house system from RainSoft for over 20 years. It needs salt, and I add it myself. If I fill it right up, it lasts for six months. I use bags of salt that I get from hardware store. At one time, they had 25-pound blocks of salt, and I like that better. It's much easier to handle. The system also needs to be tuned up once in a while, so techs come every one to two years. I normally wait for a phone call, till someone reminds me it needs to be done. They put a brand new system in when they were here last time because the old one was getting weak and tired. Overall, RainSoft is a good system.

My RainSoft sales rep was fine. The installation of the system took much longer than I thought it was going to, but it was fine. I've had the system for a couple of months now and we've had good, clean water.

RainSoft reached out to me. They said, "Hi, how you doing? If you'd be willing to have us come out and talk to you about our product, we'd be willing to give you a free-of-charge gift card for Home Depot." I thought nothing of it. I said, "Yeah. Why not get a free gift card?" I didn't realize it turned into a two-and-a-half-hour presentation, but that would be the one negative about their service. They lead you to believe that this could be a 20-minute to a half-hour thing. It turns into an almost three-hour presentation. As far as why I decided to go with them, during their presentation, they convinced me and my girlfriend that their product does work.

There was a whole offer of a gift card at Home Depot for water testing. A RainSoft water tester came out and he was very personable. I bought the whole kit. The installation was very smooth and everybody was very nice and professional. They cleaned up and sealed up everything they were supposed to. I've enjoyed my experience with RainSoft, thus far. We have very hard water and it no longer has that chlorinated smell. It feels cleaner and it tastes better. My wife's hair is much more manageable according to her. She enjoys not having to use as much soap in the laundry now. My air seems cleaner because we got the whole kit in caboodle. I'm very pleased with the product and the RainSoft staff.

The installation took a little bit longer than the installers thought it was going to. But we got a complicated house with two hot water heaters. The installers did a good job. You could tell when you're showering that the water feels different and the water tastes better coming from the reverse osmosis. We like it.

The salesman came quickly and was very thorough in his explanation. The installation was quick. Everything went smoothly and fast. We love the system. With it, we don't notice scummy buildup in our shower and toilets. There's also less residue in our sink. We also love having our RO for drinking water. The water feels a lot better.

I had the filter and softener put in, and RainSoft did a nice job. But there were some communication issues with a language barrier when we were getting the equipment installed. I have a unique situation with this house and with the well. I wasn't really able to communicate with the guy that was here and I had to have it done correctly or it could cause some real problems. So I talked to the company and they took care of it. The installation was done pretty quickly and since then, things clean quicker. The water is soft, it feels nice, and we use less soap. Also, RainSoft's customer service was good and the guy who came out and did this stuff was wonderful. It was a fair price, too.

The rep was very clear. She gave us all our options. The installation went well. Our water feels and tastes better now. It doesn't leave water marks on everything. Buy a RainSoft. Everything was great and everybody was good.

This company offered a lot of things at the time is selling you the product and after you bought it, everything change, charging a lot of money for anything that they do, nothing of courtesy, the employees with nasty attitude, even the manager. Not recommend this company, because after you started the process and you started to pay all the money that cost, you cannot change it and have to stick up with it. Before you do business with them, think it very hard. Worst company ever.

I had an amazing experience with Rainsoft. My salesperson answered all of our questions that we needed plus extras. My installer was amazing as well. We have really bad water where I live. We also have skin issues such as eczema and dry skin. I like that the water is better with the system. It helps the hair and skin. I use less lotion now. Rainsoft was also very quick with the installation and I appreciated that. The system is expensive but it was worth it.