RainSoft Water Treatment Systems Reviews

Everything went well with our RainSoft purchase and installation.

We've got the RainSoft water softener and the reverse osmosis. We had gone to Home Depot and had a water test and when the engineer came, he talked to us about it. He was great. He was helpful and knowledgeable and explained things. We only had one guy come to install and he struggled a little bit because of what the engineer said he could do. He said it wasn't going to be as easy as they said. The only thing is he could not hook up the ice maker for the refrigerator. But since having the systems installed, the water definitely tastes better.

I had a water system in a previous house so I knew what Rainsoft could do and its benefits. The installation went great. The salesman was great. It was as good as I could hope for. I can tell the difference in the water although it’s not as much of a change as my previous house but the water at the previous house was a lot worse than what I have now. Overall, Rainsoft delivered what they promised. Basically my main concern was just having moved in to the house was difficult to afford it, and they made that fairly easy.

RainSoft said they're going to come and test my water and then give a gift card if I let them, so I did. I can tell a difference after having the system installed. They're a very nice company, very friendly people, but I just don't think the product is worth what they're asking for it.

We were going to Home Depot and the RainSoft rep offered us someone to come out and test the water, which is something I had been wanting because we just recently purchased a home. That had grabbed our attention so we went ahead and did it since it was free and they also offered the gift card. The RainSoft rep was good. He was very friendly and had a lot of knowledge and gave us a lot of information. He did a demonstration and everything. Since it appealed to all our senses, it was nice and it was good, we bought the water softener. It was an eye-opening experience. We were able to see it, taste it, touch it, feel it - everything. It was just a good experience.

We got a water treatment system from RainSoft and we’re very very satisfied with it. With the system installed, what we've seen is that we're not having to use as much soap. In fact, I've probably used more than what I should. Still trying to adapt to the usage. The first couple of days it was really good to drink, then we ran into a problem where the taste to me is awful. And it's kind of cleared up but we still have a little concern and we didn't know if it's something we need to address or it just takes time to run its course. Everyone at RainSoft was very courteous, very friendly, very knowledgeable and professional.

We purchased a water filter from RainSoft. It's been great having the system installed. My hair is softer and my husband actually likes the water better. He said he can tell there's no chlorine or anything in it. The people at RainSoft were pretty knowledgeable and worked around our schedule. They left everything clean.

So far so good. We like RainSoft. Overall, the experience was enlightening.

We had entered to win a drawing at Home Depot for a washer and dryer. Then we got a phone call saying RainSoft Water System will come to test our water. The salesman came in and showed us what was actually in the water. It was great. He was very polite and very knowledgeable, and he gave us a really good pitch that's why we had one installed. I haven't really had a chance to use it on the grass yet but in the shower or washing hands, I can tell a big difference, both in the taste and feel.

We live in the country now and the water is hard and we found out about RainSoft through Home Depot. It was a wonderful experience with the sales representative. She was great. She sold us on the system. It looked better than anything. We've always had water softeners so we decided to go with what they offered and we like it. The installers were good, too. We had no problems at all. They were great and definitely there is a difference in the water.

I read about RainSoft on the paper and I have been thinking about getting one for a while. Finally got the opportunity to get it and went to Home Depot and they were working on some paperwork for a survey. Our name came up for one of the technicians to come to our house and visit and check the water. And that's when we decided to get it and there is a big difference in the water. We noticed the difference right away.

I learned about RainSoft through a flyer in the mail. It said that we could get a $15 or $20 gift card to Walmart for having some guy come in and do a survey or a test. That was how it all started. Everything went well. I felt like maybe their sales rep embellished a little bit or told a few fibs. But we got it all worked out when I called. We went ahead and got it installed. I found some similar water systems for a great deal less than what I purchased this one for. So I called RainSoft and mentioned my issues with them. And he definitely made sure I was happy, smoothed everything over. The technician was nice and everything. The guy that came out and did the actual install was great. Everything’s fine. We enjoy the water system and everything. It was a good experience. They were timely and professional.

I got a call from someone associated with Home Depot to set up an appointment. The representative was very nice. I knew what I wanted already when he came in. It only lasted a few minutes. I've lived in our area for over 40 years so I knew how the water was very hard and distasteful. I wanted to change that before. I just built a brand new home and I didn't want the pipes to corrode, so I wanted to get a softener and a system in before it got too late. I purchased the RainSoft softener. They're supposed to put a faucet outside to circumvent the softener so I could hook up the hose outside, but they've not done that yet. But there's a huge difference in the water - feel, taste, and smell. No question.

Positive Experience. The only question we had was trying to figure out how long the water would be a little bit cloudy and it’s getting clear up now. I can now tell the difference in the water a little bit.

I did a water survey at Home Depot and RainSoft did a cold call from that survey. What decided me to buy was the salesperson. Their installation team was also good. I can tell the difference in the water but they should be on schedule to come out and check a couple of things. But everything seems okay. It was pleasant and satisfactory.

The Florida water is awful and I went through Home Depot and got RainSoft’s water softener. The sales representative and the installation team were good. They were all courteous, knowledgeable and were able to answer all my questions. The installation team also cleaned up after themselves. After installation, I can tell a difference in the taste and smell of the water.

I have relatives and a couple of friends who have RainSoft. They seem pretty satisfied with it. We live in South Texas so we have really, really hard water. We were remodeling our house and redoing the bathrooms so it seemed like the best time to get the water softener put in so we don’t have to go back to the lime deposits and try to keep the showers clean.

We had a RainSoft for over 20 some years. The location where we live has bad water so we needed a system and there's a definitely difference in the taste of the water with the system in place. We just had service recently and put a new tank in. The RainSoft install guy was good. He's been doing it for quite a while.

I had the RainSoft water softener repaired. The repair team was satisfactory. Response time was terrible. It was leaking so I shut it off for several days. They had too many clients so they couldn't come out immediately. They should have responded sooner.

I purchased both the RainSoft water softener and the air filtration system. I purchased a new home and the water was extremely hard. I wanted to get some sort of filtration system in place because we are on the mud district. I literally Googled water filtration systems and Home Depot popped out. I saw that they did their consultation, they tested the water and everything. I actually worked at a college so I took a sample of my water to our lab and tested it there. I compared to the test that they performed and everything wind up pretty good. They were very professional and so I decided to go with RainSoft.

We're unhappy with RainSoft. We've told them about having a leak with the reverse osmosis and they have yet to get back to us. I don't think we should be chasing after people when we have notified already that there is a technical issue with a less than one-week-old product. I'm not loving it. The reps could do a better job in terms of follow-up care. We noticed that the reverse osmosis unit at the counter is dripping the day after it was installed. It's been a week since it's been installed. It shouldn't be our job to follow-up.

I had a RainSoft water system long time ago. It's a very good system that most people should have in their homes for their health. You can tell a difference in the water both in the taste and feel. The Rainsoft reps were good. I had no problem with them.

I did a water test from Home Depot, and RainSoft called me and came out to talk to us about it. That's how we decided to do it. They were fine and very courteous. It was great. I had no problem.

I first heard about RainSoft in Home Depot. We were walking by and someone came to ask us some questions. They were doing a poll. And we decided that we wanted a water softener after seeing the different things in our water from the testing and also tasting what the water tasted like because our water tastes terrible. There is a difference in the water since having the system installed, in both taste and feel. And it's clear.

Everything has been great with Rainsoft as well as their installation team. After I got to install Rainsoft, two or three weeks or so when you wash, take a bath and everything, you can feel the cleanliness of everything. The water also tastes so sweet and so good. It’s been a real treasure. I already recommended them to my friends.

RainSoft did a complimentary water test at Home Depot and when the guy came out, I started researching and looking more into it. It was definitely enlightening knowing what exactly is in the water and I’m definitely happy with getting the system. Water tastes and feels a lot better. The installation team was great. They did an awesome job. It really was a nice experience from finding out, buying the system, the system being installed, and actually getting to use it. It’s just overall a good system and a good experience.

We have a child who has skin problems and we thought the Rainsoft system would be helpful. Also, my wife's boss has it. I can tell a difference in the water, like when I take a bath but we've only had it a couple of weeks. The experience with the sales representative and installation was very good. They answered all of our questions, and had good product knowledge. They did a good job of installing it, so far so good.

I was at Home Depot and I was looking for a water softener to put in my kitchen so that I could have better water to cook with instead of always buying water from the food store. I got the one from RainSoft. I'm very impressed with them. They were very knowledgeable. My experience with the installation team was phenomenal as well. Mark and John were very knowledgeable about what they were doing too and just walked us through the process of what needed to be done. I wish I had done it sooner.

We had hard water. I’d heard of Rainsoft before, and ran into someone at Home Depot. The sales rep was good. The installation team performed smoothly. They put everything in. They were very nice. Now the water feels silky smooth. Our water was a nightmare. Rainsoft made everything better, from dish washing and everything else. I’m very happy.

We had a RainSoft water softener that was broken, so we replaced it with a new one. The installation team was great. They were quick, fast, and were in and out. They were good and efficient. You could tell the difference in the water when the old one wasn't working.

We decided to install a water system because we moved to a new area and the water is just awful. The install took longer than what we anticipated. We thought it was going to be quicker. It took a while but it wasn't a bad experience. And then the sales guy was nice as well. We can feel and taste a difference in the water.

I purchased a water purification system from them because of the longevity that they’ve been in business and the perceived quality of the total process. The people were fantastic. The installation guy was the best part about the whole process - he was phenomenal. I actually had a little bit of an issue that I had to call customer service about and they were easy to get a hold of and solved the problem right away. Excellent from beginning to end.

My in-laws had RainSoft system. A salesman came by and let us know what's going on with it. He was really good. The installation guy was awesome. I can tell a difference in the water one hundred percent - both in taste and feel. All around great experience.

I have the water softener and air purification system. The sales representative was great. The installer that installed the water was on time. The guy that installed the air purifier was a different guy because the other one didn't show up. It was all right. I didn't get the paperwork as the installer accidentally picked up the paperwork, laid it on my file that he was going to give me and took it with him. The water feels and tastes a whole lot better. I already recommended it to a friend. I like it. It's good and the water is great. Even the soap is great. I love the scented lotion and the shampoo and the oatmeal soap. The one thing that doesn't work is the dishwashing soap. Other than that, everything else was fine.

Somebody from Home Depot called about RainSoft Water Treatment Systems and then somebody came to the door. The guy that installed the RainSoft system did a great job. He was very polite. He actually talked to my husband more because my husband understands better than I do that sort of thing. The water is now softer and my sister said, "What happened to the water? It tastes better."

We got the RainSoft water softener and can tell there is a difference in the water since. I feel softer. I'm using less detergent and shampoo. I'm not even using conditioner in my hair and I have to. My hair is very coarse and very curly. Used to be that I had to use conditioner to get all the knots out of my hair. And I use a dime size of shampoo now and that's all I use for my hair. We're using a lot less laundry soap. I'm still using Downy even though they said we didn't need to but I like the smell of Downy. The guy that installed it, Joe, was great. He explained everything really clearly and well and did a great job. Jason was our salesperson and he did a great job, too. We're very pleased with both of them. I've talked to my niece and she's thinking about it. I would recommend Joe to go to any of my friends that are interested because he explained everything clearly at least two or three times, answered all our questions, made sure everything was running properly before he left. Overall, it was a great experience.

He thought the water here was hard. He took it into Home Depot to be tested. And of course, they confirmed it and we had a representative come out and do the presentation. And that pretty much sealed the deal with RainSoft. Installation went very well too. Very professional and very accommodating as to where we needed the unit to be placed. They were very good.

I was contacted by RainSoft to get a free home test for our water so I learned about them. Upon installation they had a hard time finding where the water is coming into the house because we've only lived here for about two and a half weeks now. That was a long process and they were very courteous and worked really hard. And I felt so sorry for the guys but they stayed with it until it was done. I can see the difference in feel and taste of the water after it was installed.

Our appliances were all stopped up from buildup from our water so we got the water system from RainSoft. Their people were okay and there is a difference in both the feel and taste of the water. It is nice.

I’ve known about RainSoft for 10 or 11 years. I had RainSoft water softener before and it died, so I went back and bought another one. Everything was excellent and went well.

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I went at Home Depot. I came out with a water test and that's what made me get RainSoft. The salesman was pretty good. It wasn't bad at all. Overall, it was a good experience. I surely can see a difference in the water.

RainSoft seems to be a very good water softening system that come with a very good warranty and hopefully, will prove to be worth the extra cost to have. We took a brief survey in Home Depot and the followup item was an in-home water test with their salesperson. And he did a good job and we decided that we would go ahead and purchase one. The installation team did a very good job. It didn't take long. Since having the system installed, we could tell a difference in the taste and feel of the water and it is not leaving stains on our shower and toilet.

We got the water softener from RainSoft. I first heard about it from my daughter. She and her husband had a sales rep come out and then we asked the sales rep, called him, and asked him to come out and he did a demo. The principle and the concept sound logical and so we went ahead and purchased one as well. There is a difference in the water system in the house but I don't feel it so much. It's not like the demonstration. When the sales rep came in and demonstrated it, you know there was clear distinction. What I'm getting in terms of product out of the faucets and sinks around the house doesn't feel anything like that.

I went through Home Depot and RainSoft made an inquiry and I answered a couple of questions. They went to visit us and convinced me of the quality of the water. And I like it. There is a difference in the water, in the taste and when you take a bath. When I wash in the sink and everything, it shines. It doesn't get the water things. I'm not drinking water from the filter. After I paid the softener, we're planning to get the one that goes under the sink.

I got the water softener from RainSoft. Home Depot informed me about it and they did some tests over here. So based upon that, I decided to purchase it. The water is definitely better after the installation. It doesn't have that chlorine and ammonia taste in it. It’s tasteless basically. I think it's good.

I saw RainSoft at Home Depot. I was looking for a water softener at the time so I just stopped at the table they're at, answered a few questions and they came out and tested the water. It evolved from there. The sales representative was very nice and the installation, too, was good. I had to do some persuading because I wanted it to be installed in the garage and that's what we had discussed with the sales agent, too. He wanted to install it outside, obviously to avoid some work. But we managed to do it. And now the water is clean.

I've been with RainSoft for five years. I love the company. The water softening service was here when I bought the home. All I did was continue with the same company that was here already. I have never had a problem with the people at RainSoft. They always show up on time. The kids that they send around to do the work are real gentlemen. The people in the office are perfect. I have never, ever had a problem with them. They just installed a thousand-dollar remake of my downstairs because it was kind of antiquated. And I'm totally satisfied with the company.

RainSoft has great people. They've done a great job for us for years, made different projects. It is top-shelf. After they installed the system I can tell a difference in the water. It has greatly improved. He understood we're having difficulty, he responded quickly and he took care of the problem I was having.

We were already considering doing it and we got a call from a program they were doing. The sales reps were both awesome. They have very good personality, very professional and use the products very well. I enjoyed their company. We bought RainSoft's water softener. I can already feel the difference in the water when I take a bath and wash my hands.

Getting a water softener for the house was one of the things on my to-do list. So when I ran across a Rainsoft rep at Home Depot, I made an appointment and now I got a water softener and an air purification system. The sales rep was pretty good and the installation team was pretty cool. They explained the system and left the work area clean. Everything was explanatory and with no complications at all. I’d recommend Rainsoft to a friend.

I am a satisfied customer of RainSoft. I can tell a difference in both the taste in the water and also just how it feels when washing the hands or a shower. The people at RainSoft were nice and informative, and they did a fine job installing and explaining how everything worked. It was a good experience.

I wanted a better tasting water and not having hard water spots on our dishes, so I bought this EC4 filtration from RainSoft. The sales representative was very knowledgeable and very helpful. The installers did a very good job. It was installed pretty fast and we enjoy the water. I’m very pleased with the product!

We were offered a Restaurant.com gift card at Home Depot to listen to a Rainsoft presentation. We really hadn’t planned to buy at all and was just there for the gift card, but when we’ve seen how awful our water was, it made us think what we’re putting in our body. So we reconsidered and bought a water softener from them. It was a pleasant experience and we think Rainsoft is definitely something for everyone to consider.

I've had a water system before prior to my house and my mom's never had well water so I was the one who told her about it. It's a first time experience so I figured go with people you know. I haven't been to the house since. I was there when it got installed. She has told me the difference in the water is pretty good. Everything was great with the sales representative and installation team. The gentleman was great.

My grandfather had RainSoft and he told us about it. We purchased the one for the house, the filter, and also for the sink upstairs, drinking water. The installer was good. He was in and out very fast. We feel our skin is a little bit more soft… It definitely feels better! It feels different from regular water. I definitely recommended RainSoft even to where I work, to all my colleagues, and they’re interested.

My boyfriend was trying to get to the bottom of why I kept itching with our laundry. RainSoft was doing free water tests with signing up. He says, "Well, maybe we could do a water test and figure out if it's the water in our washing machine." Because we were using a soap that he's used before when he lived at his parent's place and he's laundered some of my laundry there and I never had a problem there. His parents have a water softener system. The salesmen who came weren't pushy which I liked a lot of because I don't like pushy salespeople. I know that they work on commission. I understand that but when you push, it tends to drive more away. And the installation guy was very helpful and very demonstrative. He double checked everything before he left. I was very pleased with it. We got the water filtration system for the sink right now but we're looking into getting the other ones later on.

RainSoft could be a little friendlier on the service end of it. But with the product, I’m happy with it.

RainSoft called me from Home Depot because I bought a washing machine. The sales representative was good. The installation was okay except one of the guys was not usually servicing. He mismeasured the filter. So I had to get another one. They did fix it eventually. I could tell a difference in the water, both the taste and the feel. It's very good, clean water. It just makes me feel like I'm living a healthier lifestyle.

I purchased the water softener and air purification system from Rainsoft. They had someone come out and test the water. The experience with the sales rep was good and the installation was fine. Since having the system installed, I've noticed a difference in the feel of the water.

Overall, the experience was great. I’m happy with the RainSoft product. The salesman was very nice and helpful.

RainSoft came here for a water test. I purchased their water system because I’d seen what was in my water... and it won’t be in my water anymore. Actually, I can see a difference already. I can tell by the feel of the water. The experience with the sales rep went well. He answered all the questions. The installation team was nice and on time too. They were great!

I was looking in the yellow pages under water treatment and gave Anderson Water Systems a call. I got a visit from a fellow who told me about RainSoft. The presentation was very well done and he told me things that I could get from having this kind of system in my house and they’re the things I want very much. I found out I can finance it and I’m very pleased because that’s the only way I could have done it. I LOVE my RainSoft water filtration system. I would recommend it to a friend.

I signed up for a RainSoft appointment at Home Depot and had them install the water softener system. I spoke with really nice and neat sales rep. The install team was real good too. They were courteous and explained how everything worked. I had some questions which they answered but I still want to do some more research.

We think it’s a healthy thing to have clean water going through our kidneys, so we bought a water softener from Rainsoft. It’s a good product and we like it. The sales rep was a good guy. The installation team was excellent. They didn’t make a mess and did what they had to do. I’d tell everybody about Rainsoft.

We had RainSoft install reverse osmosis system for us and definitely, the water tastes much, much better. We had just recently moved and in our previous home, we had a water treatment system. We wanted to install the reverse osmosis unit for health concerns, so we went ahead and had RainSoft do it. Our experience with the sales representative and the installation team was great. Everything went well - from the time we spoke to them at Home Depot, to the time they came out and tested the water for various aspects. They wanted to sell the whole three-part system but we opted for one part. The installer came out the next day on a Sunday to install it. It didn’t take very long. He was very accommodating, so we were very happy. RainSoft has excellent customer service!

I purchased the RainSoft water softener because I was having some problems with the water in my house. I was supposed to get 24 months financing but Home Depot said it was only 12 months so I got to straighten that out. I also had a little problem with the installation crew. When they put it in, there’s a display on it and instead of turning it to the side, they faced it towards the wall which makes it harder to open up and you got to stick your head between the wall and the display to see it. On the plus side, I can definitely tell a difference in the water when the RainSoft system was installed. It never builds up a soap scum in the shower as much.

We’ve been a long time customer of RainSoft. We had their water up north so we were familiar with them. We had brought an old water purification system with us when we moved. We basically replaced the mechanicals of two of the canisters, recharged one of them, and basically, they installed those. Our experience with the entire RainSoft team was very good. I would recommend them if people can afford it.

I'm very happy with my Rainsoft water softener. I could tell quite a difference in the water by its taste and feel. So when my 20-year old unit broke, I bought a new one instead of having it repaired. My experience with the Rainsoft team was always good. They were here when I made the appointment. Really good customer service.

It was a great experience dealing with RainSoft. The salesman who sold us the water system was good. The install team showed us how everything worked and they were clean. Since having the system installed, the water definitely tastes and feels different all around. Everything was great.

Home Depot offered to do a water test to our home and then once we saw the test and everything, we were pretty convinced we needed to purchase a RainSoft water softener. Everyone we spoke and dealt with was good. Everything was great. Drinking out of it, there’s no smell or anything. I feel the difference in the shower too. It’s not as dry. I’m happy with the choices I made for our house. I have actually told more friends about RainSoft.

We got a water softener system from RainSoft and feel that our water is much softer. We have thought about it several years ago but we just decided that we were going to do it now. We had no problem dealing with their sales and install team. We had somebody come over and had our city water tested. They were very courteous. They came out and did what they had to do in a very timely manner. They didn’t take too long. We were satisfied with our experience with RainSoft. It was excellent service.

We spoke with a Rainsoft rep at Home Depot and were convinced that we needed a water softener. The sales rep was very good. I wasn’t present when the install team came but everything went just fine. They were knowledgeable and courteous.

Our purchase of the whole house water system went EXCEPTIONALLY WELL! Everybody was very professional and explained what they were doing and were in and out very quickly. It’s been an excellent experience. No issues.

I heard about RainSoft after I purchased an appliance from Home Depot. Home Depot called me to let me know about the in-home demonstration from RainSoft. Someone came and the person was very knowledgeable and able to answer all our questions. It was good. It was surprising because we weren’t looking to buy anything. The full system was about $8000, and we ended up only buying the reverse osmosis stuff for the sink which suited our needs. The installers were fast, did a good job and friendly.

We’ve had one before quite a few years ago. During our last move, we bought a cheaper thing and it’s a big difference as far as the product goes. I’m happy with the product but I wasn’t happy with the installation. What they did is they drilled the two holes in my walls and put one pipe in. They extended the actual RainSoft device about 6 inches into my garage. I have a great, big F-250 truck. So now, I can’t park my truck in there because the RainSoft sticks out in that part of my garage. And the guy did a messy installation. So I called and RainSoft had an inspector come and look at it. He agreed with me and said that they would come back out and fix it. They’ve never done that. I called their office a couple of days ago and they never returned my call. I spoke with someone and she was rude. She said that she would call me back and they didn’t. I’m not very happy about that.

Excellent and quality work by RainSoft.

There was a young lady at Home Depot that told us about RainSoft. Later that night, we set an appointment. Then another gentleman came out and did the water test for us. The water test was what really got us there. We got one tank in the garage, and then the filtration in the kitchen. I’ve noticed a difference in the water since. They are great.

I’ve noticed a difference since the RainSoft system was installed. My skin is not that dry. Sales rep was a very nice guy. He was very good. So was the installer. I will recommend for some of my friends. Someone should call up my family too.

We purchased the softener and air filter. We decided on the purchase when the guy did the water testing and we saw how bad it was. Sales rep was very good, very lively and warm. The installation team was very, very good. They were very knowledgeable and answered all questions. It was very informative and very interesting.

A Rainsoft rep came to my house and sold me this water softener. The install guy showed up and spent about eight hours in the house putting the unit together which is still not working right until now. He didn’t clean up and he still had some stuff all over my garage.

I saw Rainsoft on the internet and called their office directly. I got the water softener, the carbon filter and the reverse osmosis. Installation went fine and they answered all my questions. I would recommend them. The overall experience was fine.

When we went to Home Depot for something else, we were approached by a Rainsoft rep. We decided that that was something we were looking for, and we liked what they had to offer. I got the water conditioning system and the drinking water filter. Definitely there is a difference. That’s why we were easy to sell on it, because we had wanted to do it for a long time and it’s just an investment which hopefully will be offset by the money we’ll save. So it’s a good investment too. But definitely, an investment in health.

I saw RainSoft at Home Depot and spoke with a very knowledgeable sales rep. I purchased a water filter system from them and there is absolutely a noticeable difference with my water. The installation team did a great job and they were very courteous. I would recommend RainSoft to a friend.

We were at the Porter County Fair when we first saw RainSoft. We got a water softener that came with the filtration kit. There was a big miscommunication with the installation on our service day when they didn’t show up on the initial schedule, and when we called them to find out where they’re at, they said we were scheduled the next day. But they were able to fix that for us and the installation was tidy and clean. We noticed a difference in our water and were satisfied with our experience with RainSoft.

We had just moved into our new house and a rep came to do a test on our water. Turns out it was very hard water and he said we could really benefit from their system. We were told during the sales presentation that it would make our skin and hair feel soft after showers and we would even be using less shampoo, conditioner and lotion. What my husband was sold on is when the rep said it would leave a spot free rinse on the cars. So we decided to get it. Within the first two weeks they had to come out twice to fix it and to retest! And when I get out of the shower, my skin feels sticky and tight (not like soft water at all). I am actually using more lotion than I ever have before! Also, my husband had been upset because the spot free rinse was not as spot free as one would hope.

The water softener system from RainSoft is incomplete at this point because they’re still coming back out to work on some things. I’ve noticed a difference in the water when it works properly. We bought the original system a number of years ago and recently added on an iron filter. The unfortunate part is that the sales representative said it really should have been put on when we moved here because we’ve had ongoing problems with the water softener all along and it’s all because of iron. And if we had the filter in the first place for iron… we wouldn’t have the problem. Up to this point, we’ve been disappointed. We’re on a better path but overall, we thought we were buying a Cadillac and just didn’t feel like that’s what we ended up with. People at my husband’s work laugh at him because they bought a $200 system from Sears and put it in and have no problems and we have had just nothing but problems.

There’s a postcard in my mail that said $20 gift certificate to do a free water analysis. We did that and the RainSoft sales rep was knowledgeable. The product was excellent. However, some of the sales communication needed to be better in terms of how the sale points were presented and how the sale aspect was done.

I would recommend RainSoft. So far, the product is good. And the sales rep who came was knowledgeable and professional.

The people at RainSoft were very knowledgeable and helpful. We have had an issue since they came out here over the weekend. My husband was going to contact them today… I felt certain it will be taken care of. In fact, we have recommended it to others before.

I have had the RainSoft unit since 12 years ago, when I built my house. I purchased a new one in the last 3 or 4 months. Over the last 12 years since I’ve had the original system, they’ve always been available when I needed service or questions. The sales representatives know the products as well as the installers.

So far I’m happy. The guy that came in did a great job and it was very good.

The experience with RainSoft from start to finish was excellent. I would recommend getting their service.

I was in Indianapolis, IN. In Indiana, they have hard water. You’re going to have to do something if you want to use the city water. So we tried several things. We bought a home with a RainSoft system and right after we moved in, they came out and talked to us about upgrading the system. They had a water softener. And then we looked around to upgrade it and stumbled across a RainSoft rep and it started back then. That was around ’93, 20 years ago. They did a demonstration and answered the question. We moved to Alabama in ’98 which doesn’t have bad water but RainSoft water is still better so we continued to utilize it here. We’ve been here for 15 years. It’s great! I recommend it.

One star is too much. This company is terrible to deal with. They recently came to fix my rainsoft water softener. The service person came and said "I'll have it fixed in ten min." Two hours later (and me late for work) the softener still didn't work, the serviceman said he didn't have the part with him and would have to return. So I called to make another appointment. The first question they asked was how I was going to pay the bill and that they accepted credit cards. I told them that this was a warranty repair on my rainsoft unit, there should be no bill. They then told me that the service call was not covered, only the parts. The service call was 75 dollars and they would have to charge me again for the second service call. At that point I told them I refused to pay for a second call. Why should I pay twice because their service tech could not fix it the first time? Their answer was, "well he did put a lot of parts on the unit".

We were at Home Depot. I did the free water analysis and they got me. We just bought our RainSoft unit at the end of October. It was a very good experience. Both the salesman and the installer who came were knowledgeable.

Company responded quickly to the complaint I posted on ConsumerAffairs.com. I was pleased that they had the local dealer contact me and try to make it right.

We had a RainSoft reverse osmosis system that’s 20 plus years old. We got ours with the original test unit. The sales reps were knowledgeable and answered our questions. But installation did not go real smooth. We ended up getting lots of equipment. We got their system and an ultraviolet light. They broke two of the ultraviolet lights in installation. The water doesn’t taste as good as my old system - I taste salt. I mentioned it to them when they were here the third time but I was under the impression that they’d be back in 2 weeks to test the water and no one has called to schedule an appointment. I asked them about testing the water and they said they don’t do that - you have to send it off somewhere to have your water tested. Now, my experience when we got a water softener, they sent the water off and tested it.

The sales rep did a demo and it went well. I purchased the system about a month ago. It’s very good. The water is nice and the skin feels better. I’ve recommended it to some friends. I want the team to go over there to demonstrate it.

My experience with RainSoft has been great so far. I definitely recommend using them.

When Mark came out to sell the unit to us, he explained all these different things. Then the RainSoft guys that came out and put it in were very good if we had questions. And of course, I always ask and they explained everything. I was pleased with that and am very happy with the way they installed it. I just have a few questions now because I want them to make sure that it’s really working right because my son doesn’t think it’s working right. Once in a while, the water’s gray. Mark said to take five gallons out of the hot water tank every other day for a while and we did that a couple of times. And I’ve been so busy. So I want to get a hold of him and have him come and check it before I do anything drastic or say anything drastic.

I was at Home Depot and RainSoft was doing a survey. We just had some construction done so we wanted to make sure that everything was good, so we got the one that cleans the water. It was a great experience. Everybody was fabulous. I sure see a difference in the water.

Nine years ago I got my RainSoft. I got it because my water was already staining the toilet bowl and the sink. It was disgusting. We have a septic tank and the water is from wells. Then the top part of it (the heart of the matter and what makes them tick) died and so I got the updated version that instead of flushing every day, it flushes out the X amount of gallons (I think it’s 77 gallons). The guy took a picture of it and brought it down to me. I’m in a cast from my toes to my knee and has been this way since September 25th. He was really nice when he came. I signed all the papers, and then he says, “I took a picture so you’d know what I did.”

I was at Home Depot. I’d seen the display and got a quote, went from there and got the RainSoft filter (platinum package) installed. I had a rep come out to the house to do a demo and all that, and he was very knowledgeable. The installer was thorough. They were all very professional, very courteous, answered any questions we had. If we had to have them repeat something, they’ll follow me and repeat it. Everything was good to go.

I like my RainSoft system. I would recommend them to friends and my family.

I got the RainSoft water filtering system because it was what the Anderson Systems had. The sales rep was awesome. He was actually very informative, gave me a lot of detail and a nice price too! The installer was great. I actually felt like I was bombarding him with a lot of questions but he was real patient and good about it. It was honestly a perfect experience! And I can tell a difference with the water.

I went to Home Depot and asked them which one is the best company, which one is better for drinking, and they told me Rainsoft. We called the company then somebody came and checked the water. We got the drinking water filters and everything. I’ve seen many differences in the water. It’s good!

We filled something out at Home Depot to check out our water and then RainSoft engaged with us at that point. I saw the display in Home Depot for testing the water and thought, “I wish I could get my water tested to see.” Then the person came out. We got the whole house water treatment, the whole house air filters and then the reverse osmosis. For the water, there has absolutely been a difference. For the air filter, we’re still working out with them right now and it’s going well. The sales rep was fine. So far, it’s been great.

We were notified twice by the Ridgewood Water Company of lead in the water and to do something about it. We did a water softener. We had everything done by RainSoft. A lady came to the house and did the water test and it was very good, excellent. We see the effect now. The water is great. I drink a lot of water. Everything was all right and the entire experience was excellent. I’d recommend it to anybody.

I decided to get the whole house conditioning. There’s a difference in the water. The sales representative was knowledgeable and able to answer my questions. They were very good and very professional.

We got the RainSoft water conditioning system, the real big tank. Their system is brand new. I had another system that I wasn’t pleased with and I was concerned about the quality of water. I was just driving past their office and then I went online and reviewed the company and it looked pretty solid. I spoke with a couple of friends who had some positive comments to say about RainSoft. I went over there and spoke with one of the vice presidents and I was very impressed with his knowledge, I have to admit even beyond my expectations. The installers were wonderful. They checked everything out and showed me how to operate it. They were very efficient, neat and clean. You couldn’t tell that they were there after they had gone. I’m very pleased. I’ve recommended them to several other people.

I had a very good explanation from Gary, the salesperson. After that, Jeff came to install the RainSoft system. And it was very good. It was installed one or two weeks ago. I love it! I can see the difference right away. They were knowledgeable, very courteous and scheduled around the time I needed to.

I had a brand new RainSoft softener put in. And over the course of 5 yrs, I get so many different technicians come out here because it wasn’t producing soft water. They were good, courteous, and came out to take care of the problem but the problem still existed. As far as their products, I’ve got a reverse osmosis, and it seems to be working fine. I had probably got bad luck on the 1st year that I bought the softener. But I’ve had no problems with the service. They come out here and worked on it many, many times. It was just inconvenient for me because it seemed like they were out here every month. And in five years, probably 40% of the time, I didn’t have soft water because it didn’t seem to be producing it and I didn’t realize it. Overall, I’m happy with the company and the service. They were fantastic.

We had the Rainsoft water system installed. My son was here when it was installed. The old one was about 8 yrs old and the new one was better, uses less salt and would do a better job. But we’ve had it a couple of weeks and it’s worse.

We were satisfied with the excellent service. I would recommend RainSoft to a friend.

I'm happy with Rainsoft!

We had a sink water conditioner thing attached to the sink itself. That went out and we signed up for a test at Home Depot. That’s where we heard about Rainsoft. We purchased the one with the two cylinders, the whole house unit from RainSoft. And it had a separate tank for salt. We didn’t look at any other options. The sales rep was courteous and knowledgeable, and also the installation team. It’s excellent!

I’ve had RainSoft for 10 years. I purchased the whole house softener, the EC4. I had the sanitizer and recently got the DFS and the RO. I had those in Colorado, but I moved so I had to purchase new ones. I called in the office and they were very, very informative and knowledgeable. The installer was good. He was punctual and courteous. They are awesome and I am still satisfied with them. The best product ever!

Since the last review, a RainSoft dealer has come and repaired our system. I appreciate all who were involved, especially since they came from so far away. It was a bad experience that Moore Water (Rainsoft dealer), turned around into a good one. I also would like to mention Susan from the home office, who was endlessly trying to help. Thanks to all.

I’ve had a faucet and filter installed for a number of years back in the mid ‘90s by RainSoft and I’m refreshing my filters and getting ready for winter. The sales representative and the installation team were great, very helpful and polite. I like the filtered water. I am pleased with my experience with RainSoft. They’re very efficient.

We had just moved into the house and the RainSoft sales rep Alfie contacted us about setting up a demonstration in our home. He was a very good salesman and we pretty much knew we had hard water here anyway and we hadn’t yet started to investigate other water softener places. And so, we decided to sign up after Alfie’s demonstration and purchased a water softener system. The installation team ended up arriving quite a bit after we had thought they were coming. It was like 8 o’clock at night when they were finished. They were very good. It’s just it got to be a long day and later than we had thought. That was the only drawback.

We had been considering getting a water softener because I know the water is very hard and I have a lot of calcium deposits in my things. I was approached at Home Depot by the RainSoft rep. They came to my home and were very good and knowledgeable. I was very impressed with the installation team. It took quite a while and they were very meticulous and cleaned up after themselves, explained everything to me that they were doing and considering doing. My son is a plumber too so I have a little bit more knowledge than the average consumer. Also, there’s a big difference in our water since having it installed.

We have the water softener from RainSoft. We are building a house and I wanted the water softening treatment. And then we found out that our well has sulfates or something so we are going to get the reversible osmosis filter. We still haven’t got it installed yet so we can’t tell the difference with the water. They have set it up and helped us get the water lines run. I was very happy with their service. It was very good service.

Home Depot has this free test. I sent that in and called in for the results. We had a very dirty water or hard water. RainSoft came in and gave me the options and I liked the product. It looks good. I read the reviews online and they got some good reviews so I went ahead and purchased their water softener system. Our experience with their sales rep was good. The installation went fine. They came in and were quick. It got postponed one time but after that, it was fine. After the system was installed, I noticed a few difference with our water. I feel like the soap doesn’t go away from me. The skin is so soft. I never had that experience before. I love the soft water.

We purchased a water purification system from RainSoft. The area where we’re in, the water is so bad. We didn’t even give it to the dog to drink and we’ve been using bottled water since we moved here for almost 3 years. So it’s VERY VERY BAD water. After having the system installed, the water is much better. The RainSoft rep was very knowledgeable, nice, and informative. He answered all the questions. The installation team was great! He was very, very good, very efficient. He did a super job! He left everything nice, clean and neat so we don’t have any problems. We’re glad we did it!

About 11 years ago, we bought the water softener and I have the one for under the kitchen sink as well. And then, the one that was out in the garage died. I had trouble with it so we called them. Our experience with their sales representative went very well. The salesman came out and we talked. He took a good look at what was happening with the water softener, why it was going that way, and then made us an offer on a new one. We got on a conference call and bought it. It’s really nice. I like it. The installation team was excellent. They come in and put it in. They’re very quick. You never knew they were here. They’re just very neat, professional and have all the information that you need and went over everything. It was great. It’s more high tech. There’s less chance of the same problems happening with it. I had a real good experience with RainSoft.

We had been talking about getting some kind of softening system put in our house. We had been calling a couple other people, but RainSoft was the first to reach out to us.They left a card on our door. They were the ones that did the legwork to try and get our business, so that was good…no complaints.

We’ve been wanting to install a filter. We just didn’t know which one. My husband kept buying in Home Depot those filters that you replace, so I was constantly replacing them. It was in Home Depot that I met a girl from Rainsoft who asked us to fill out some papers. So we did. Then she told me if we wanted an appointment for that. We agreed. She came over and explained everything to me and I decided to install it. The installation team was good. Now the water feels softer. I’d give them 5 stars and recommend them to everyone I know.

The Rainsoft water purification system was here when I bought the house 3 years ago. Probably if I had not had a RainSoft already in, I may not have gone with them at all. A year ago, one component busted on it. I had to replace that. Now I had to replace this other one. As far as fixing what I had, I’m good with that. As far as the technician and stuff, that’s good. It’s just that I put $3,500 into this in 2 years, and I’m not happy with that. I don’t like the idea of having to replace units every year. Their warranties don’t extend to new clients.

I had a water softener in my old house. I went out and bought a water softener from Home Depot. But this one intrigued me a little bit more because it had not just the softener, it also had a purification system with it. So I went ahead and got this one this time.

They sent something in the mail… “Congratulations” and we have our free gift. And then my husband set up the appointment. We knew we were going to get a water softener before at our other house and didn’t get it. When this opportunity came up, we just said yes. The sales rep and installation team were great. They were perfect, very thorough, explained everything, very good. All four of them and no problems with any of them. Tomorrow, they’re coming out to fix the faucet. It’s just leaking. We will be recommending them to other friends.

I got a reverse osmosis unit. I’ve had a water softener for a long time. The sales representative and installation team were good people. They were fine. The service was good.

I heard about RainSoft at the Home Depot. My daughter’s got eczema as well as my wife. The sales rep was really good. He said it helps with that. So then we decided that’s what we’re going to go with. Normally, I don’t buy anything straight off especially like a big purchase. After the sales guy went through everything I thought of considering it straight away. Impressive. Would recommend RainSoft.

We just moved in to a new house and have had a water softener at our old house. We didn’t have one here and the water’s very hard in this area so we wanted to get one. It was a few years ago since I heard about RainSoft. Sales and installation went well. It was a pretty good experience. We did it before we moved in. There was a huge difference in the water at our prior house which was just down the street.

We needed our system serviced/repaired in August 2013. RainSoft had a new person in the area who has collected $500.00 from us and has not fixed the system at all. We still have undrinkable water. RainSoft home office was contacted. Was sent a water sample kit and was expected to pay $100 to send it back. We were called by a tech 3 hrs away last week and scheduled today, November 6, 2013 9:30am an appt. No show. This military family wants clean water!!! My husband goes overseas for this country and RainSoft can't keep their word and repair something they made??? This is disgusting. We have been more than patient even emailing pics of the system and such. One tech says the system is set up backwards (by the other tech). This is ridiculous. We are out $500 and still have horrible water. RainSoft, you should be ashamed.

We have two agencies (RainSoft and Culligan) here in Waterloo, Iowa, Black Hawk County. I am a nurse and our water needs that. We’ve had RainSoft and this was an upgrade, a replacement for the reverse osmosis under the sink. Interaction with the sales representative was excellent. His name was Chris and it was his first visit to us. We have our service annually, and if you look in the records, we’ve been a long time customer. He did everything. I would absolutely give him a 5! And the thing of it was, a year from now, we wouldn’t even be able to buy the filters. He didn’t have to tell us that, but he said because everything’s been changed and I certainly can understand it because of the medical arena; he said it wouldn’t even be available. He could have just gone ahead because I’d already purchased the filters from last year. I don’t have any problems.

I got the reverse osmosis from RainSoft under my sink. I didn’t buy the whole unit. My dad purchased RainSoft in his house when I lived with him, and I was at Home Depot and they were doing a water test thing - that’s how I heard about it. The water is much better since having it installed. There’s not really too much taste to it which is nice… It’s like bottled water to me. The sales representative was very knowledgeable and a nice guy. The person that came and installed it was very informative also. He had a water softener in his house and was telling me about it. I’ve seen in my house the difference based on what he told me. I can see what he was saying was true. It was a good experience and they give high-quality products!

The local office of RainSoft called and apologized for my experience with the RainSoft representative out of the central Atlanta office. He said he would follow up with the Atlanta office and make sure it did not happen again. He also said he would discuss with the Atlanta office the use of the tiny sample water vile used in the Home Depot mailer.. I hope this has the attention of the RainSoft office in Atlanta and Home Depot. The local RainSoft representative in Pensacola is very good.

When I was in Home Depot, they had offered different suggestions as far as home improvement and RainSoft happened to be one of the suggestions. I purchased the water softener and air purification system. I really can’t tell any difference. If I run the water long enough, then yeah, I can. But as far as just the way that they made it sound or the way that they made it seem that it was just a difference between night and day, like you’re going to use less soap and all this, I don’t see that. I almost feel like it’s a scam. I was actually going to call them up and have them come out.

We purchased from RainSoft basically to get better quality water. The team has been helpful. Disappointing that I’ve had two major expenses over the last two years. I didn’t expect that. But other than that, the service people have been very knowledgeable. The water tastes better and softer. It’s better drinking water.

RainSoft’s people were awesome. Everybody was really nice, friendly and reliable. I purchased both the water softener and air purification system. The water is definitely a lot softer. I’m not seeing spots on our dishes anymore like we were. Definitely, our skin’s not being dried out like it was either. The air, I could tell a little bit difference but it’s not amazing.

Well, I had RainSoft since 1988. Finally, too many parts were wrong with it and so I purchased another water softener. The sales representative was courteous. I did everything by phone but one person delivered.

The sales rep came over one night and he was here for a couple of hours explaining everything and doing tests on our water. He had a little sample RainSoft thing that he carries with him. He was doing comparisons with the kit and without it, and explained everything to us. We made our decision. When they came out to install it, we were both here for that. And they were real nice, kind and courteous. Very easygoing and easy to get along with people.

We did a free Home Depot water testing. RainSoft was the only one I checked out when I purchased the water softener. They were very friendly. Communication went along pretty good. It works fine and is worth getting. There’s somewhat a difference in the water. I’m not sure if it’s the pipes, but the water tastes a lot better. I recommend getting RainSoft.

I wanted to get a water softener for the house and I’m trying to remember how RainSoft came to my attention. It may have been when I was at Home Depot and then I set up a consultation for the salesman to show up at the house. What happened was we were in the middle of moving and literally, boxes were being unpacked and brought in and the salesman walked straight into the house to the garage. That kind of bothered my wife. But the salesman was cordial. He was nice. I was in a rush so I just immediately wanted to see, “Okay, what type of deal can you do for me?” And then I was able to convince my wife that it’s probably the best thing for us to do because it was the whole house water filtration system and softening system. And then I just immediately got him to commit and brought him a check right there.

We got the water softener from RainSoft. There’s a different taste in the water and really, just the overall feel of it is softer. We are a new home buyer and I was contacted. I guess they have a program for new home buyers. Overall, it was pretty good. I didn’t have really any issues. The only thing I was kind of disappointed about, I did have a slight issue with the financing portion. I asked the questions specifically and then I kind of found out later, I don’t know if I just wasn’t told or I wasn’t told correctly, but as far as the interest rate goes, the interest rate was higher than I originally thought. But they are very nice people with a very good product.

We got an advertisement from RainSoft in the mail and we purchased the water softener. Since having it installed, I could tell there’s a difference in the water. The dishes seem to be cleaner. There is not as much lint in the dryer, and skin is not as dry. The salesman was very friendly and the installation was quick and easy, professional. It went great. It’s well worth the expense!

We purchased both the water softener and the air purification from RainSoft. We’ve had nothing but problems with it. It’s not working at all, the water aspect. We keep having people come out. So somebody’s coming out tomorrow to hopefully fix it. And we’ve only had the air purification thing for a couple of days. And so far, it seems nice. The sales representative has been the guy I’ve been talking to through all the issues and he’s been great. And the installation guys were fine. I guess we have fine water but we have hard water so we wanted the softener system. And our son and my husband, they both have dry skin and eczema kind of issues. So that was one of the reasons. And our son has allergies and asthma so that’s why I wanted to get the air purification system. I guess, it’s a 3 right now.

We did the water purification system from RainSoft. They had called me from Home Depot and wanted to know if I’d listen to their spiel. So I said, “Sure, why not?” I can’t tell the difference in the water but I know there is a difference. The sales rep and installation team were great. They were very thorough and they did a good job. In fact, we have recommended it to friends.

I bought my RainSoft 26 plus years ago. I heard about it from a friend who bought one. It was a refer-a-friend thing. Then we bought the water softener out of concern for the quality of our water. I have had excellent service with RainSoft over the years and there was just one technician that I was very displeased with and he’s not here anymore. I think their technicians are non-presumptuous. Then he brought up the upgrade. It was pricey but it wasn’t a hard sell thing. It was a logistic. I think you need to do this and you don’t have to do it. You could repair what you have and yes, it was very logical, very factual, unpretentious. I think their product speaks for itself.

There was a water test that they had at Home Depot. My experience with RainSoft was very good. Their sales representative and installation team were fine. I would recommend them.

We’ve had RainSoft for about 10-12 years. I’m not sure when we first bought it. We just upgraded it. It’s a water softener under the sink. It has made a difference with our water. We will probably recommend them. Easy and convenient. We only dealt with the installation team, and he was very good.

We had a contact at Home Depot that set us up an appointment with RainSoft. Salesperson was okay. He was here and explained everything and did all the water testing and that kind of thing, and then we decided to purchase the water softener. The installation team consisted of one person. His name was David from Victorville head office and he did a very good job. He was very thorough and did a very clean installation. He spent a long time with us. It took him two days.

We have a water purification softener whatever from RainSoft. We’re in Florida. The water’s terrible down here. We talked to a representative at Home Depot. They called and we signed up for in-home water evaluation and he went through the product and stuff. Then we chose to go with it. Both were courteous, especially the installation guy. He was super friendly and he cleaned up all his boxes and made sure the ground was good around. They were both very polite. The one that did the in-home demonstration thing answered questions that we’ve had and no I have no complaints about it whatsoever.

I got the water softener and the water purifier. I filled out a questionnaire and RainSoft called me and asked me if I wanted to test some of my water. Edna came out and she was absolutely wonderful. She showed me what I was drinking and bathing, and showed me the difference. They sold me and the next day they came out and put the unit in. Once they figured out where the drain was within the basement which it was actually underneath the crawlspace in my mom’s closet. These are old units so once they found out where everything was it was fine. It took them a while to figure out but everybody was pleasant. It was a very good experience. The water tastes better. The water I drink now I know is so much better for me and in the long run it’s cheaper than buying plastic bottles with water. Everything I cook and clean is with the purified water and my dog doesn’t like it so I’m giving her the soft water for her water. I guess it gives her some bubbles or something. But I enjoy drinking it and I enjoy cooking with it.

I think my dad’s had RainSoft for about 20 years but we’ve always wanted to have it put in our area because we don’t have the best water quality. It was actually totally coincidental but it happened to be RainSoft at that time. We got a call from Home Depot because my husband had put his name in for more information about water treatment systems and like the next day we had someone come over. Both were absolutely fantastic. Their technician knew exactly what he was doing. I think he’s been doing this for years. He was very friendly, informed of everything, always asked me questions and permission to do stuff. The same thing with the salesman. He pretty much knew everything he was talking about, answered all of our questions and kept the presentation to a minimum so we weren’t there for like hours. I would definitely recommend them. Fantastic!

We heard about RainSoft when they were doing a short survey at Home Depot and when they sent the salesman over, he raised a very good point so we got the water system. He did a great job. And the installation, they did great. Very professional and managed to avoid knocking in holes on any walls. I’ve noticed some differences. A little bit less of water buildup in the bath. The water seems a little bit cleaner I would say.

I’ve had the system in for five years. The system that I have as of today was just upgraded from the product that I purchased five years ago. There were some problems with it recently and so I decided to upgrade it. The older system, the water was beginning to look kind of yellowish and it wasn’t really clear. Now, this new system that was installed 10 days ago, the water is clear again.

I first heard about RainSoft through a telephone call. I purchased the filter, the cheapest product they offered. The particular reason why I decided to purchase them over a different brand was because of the fact that RainSoft was the first that I had an option against. They were the first ones and it was a good presentation and it just sold me. To describe the overall experience, the end result was that the water was softer.

They sent a very nice knowledgable man to fix the problem. He went over and above what he needed to do to fix the problem. Which was greatly appreciate. When the system works it is wonderful. Thank you

I purchased the whole house system from RainSoft. I first heard about them through a deal they had through Home Depot. It was a promotion deal that they had with them. We haven’t got to use it yet. As far as the guy that installed it and stuff like that, he did fine. He’s a good guy.

I drive by the Rainsoft building every day and just saw it. We had a Culligan before and we just weren’t happy with the service we had with them. I’m not sure they even came out into this area. They were on the other end of town so I guess that went for 30 something years because we’ve been here 39 years. I tried to treat the water myself at first and realized I wouldn’t be able to do it and so people recommended Rainsoft. I think it was where I was trying to buy my chemical equipment and stuff like that.

There were two Rainsoft representatives there at Home Depot with a gimmick. We got the water softener. So far, I have noticed a difference. It’s just a little gradual so I got to get used to it, the taste of the water, and after the shower, while using the products, the smoothness of the skin. I guess the sales representative was probably most of the reason we purchased. He showed us some things that were eye-opening trickery or whatever you want to call it but he sold us on his presentation. And the guys who installed it came on the time they said they were going to come and they did what they said they were going to do and explained everything to me, asked me if I have any questions and walked me through everything so everything’s good. The experience was great.

I had a partial installation and the rest - there are two Rainsoft systems. So one was installed. The other one was supposed to be on Saturday but I decided not to have it because it’s way too expensive. I had the RO done but they’re going to come and take that back also. I don’t know enough about this system and it seems to be very expensive. I looked online and there are other products that seem to be cheaper but basically I was approached at Home Depot and they wanted to come over and so they came over on that same day and just like that right away and it was very late at night already. I feel like I was pressured into it and then they kept calling me and I told them no and they kept calling and calling and the one thing that I had installed, the RO on my sink, I’m still not happy with it.

I got the Rainsoft water softener. I was just upgrading the water softener that we already have. The interaction with the sales rep and installation team went great. Everybody was great. I can’t really tell a difference in the water because when they did the test, the water was clean. The difference I can tell is the amount of salt. It’s not using as much as it is before. It’s more efficient. The Rainsoft people knew what they were talking about. They were very professional and there was no pressure involved.

The installation guy was really nice and then another guy came and they were good. They had to run quite a bit of pipe and they took out quite a bit of the drop ceiling. They put everything back. They vacuumed. They were really good and really nice. As far as the salesman, he was great because my husband is not sold easily on things. But what convinced me was when he tested the water and I thought it's interesting that we get bottled water too but it just looked so bad and we could tell the difference right away as far as softness. A big difference in just a short amount of time really. For instance, it just makes your skin and everything really soft and I changed my fish tank water and I can’t believe how crystal clear it is. And the fishes are doing fine so I guess they liked it. It’s really a great system. A little more pricey than we wanted to spend but you get what you paid for. I already have recommended Rainsoft to my neighbors.

We saw an ad in Home Depot. There was a promotion or something like that, the one with the free washing machine, so we bought the Rainsoft water softener. It was top-notch all the way around from sales to installation. Plus a day and night difference in water quality since having it installed - taste, feel, health, everything.

I’ve been looking around at different machines and different softeners because we have hard water here and I was having to buy bottled water and I’m throwing away a lot of plastic. And then I saw one from Rainsoft at Home Depot. It didn’t have a price and I was talking to this other gentleman. He's talking and he was telling me that they had bought one and that his wife was very happy and it has… on and on and I said, "Okay, I'll give them a call and see how it goes.” So I did and they came by and I bought it. Everything went really nice and really smooth. I’m very happy with the water with the way it’s coming out and all. It’s a lot softer, a lot better. Everything’s clear. I don’t have to buy any more plastic bottles.

I filled out some kind of survey at Home Depot and immediately received a call from this company for a "free water test". We recently purchased a house, so I was interested to see and they offered us gift cards. They gave me 0 explanation as to what type of products I was going to be offered to purchase and minimal information. I wasn't that concerned and they said it would only take an hour, so why not. The salesperson was nice enough at first and relatable. He gave a good presentation but things quickly turned sour when we told him we could not afford it. He put pressure on us that made us uncomfortable. I was a salesperson for years and I really DO NOT like salespeople that apply pressure tactics. It is a huge turn off.

We purchased the water softener from Rainsoft. I’ve had one for a long time as far as that goes so I just thought mine was updated. They came by setting it up. The experience with the sales rep and installation team was all right. I wouldn’t mind recommending them to a friend.

After my initial review, we were contacted, and each issue was settled fairly, and I am very happy with the way things were handled.

I did purchase the Rainsoft water softener and filter. Someone just called one day and I’m like I’m interested because the water here in Arizona of course is very hard. So the guy came over, gave us the demonstration which was very informative and insightful and we decided to go for it. I could tell a difference in the water since it was installed. The experience with the sales rep was very good and the installation guy was very good as well. I’m very pleased with everything that’s happening here. I’m just curious as to when the things that we were promised are going to arrive. I was supposed to be getting like a laundry detergent, some dish soap and bar soap and some glass cleaner and that hasn’t shown up yet. They said that they had someone coming by last week because they were going to be in the area but no one has shown up. But I would say the whole experience with Rainsoft was life-changing.

Purchased system about July/August of 2011 from RainSoft dealer, Atlantic Water Products in Mays Landing, NJ. When they installed the system, the drinking water spout didn't work right and continued to smell like rotten eggs for several months. I called and left a message that I needed service to come look at the problem. No call back. A month later, called again, another voice mail - no call back. Hired another company to fix the issue and spent another $150 for them to service and fix the problem. They took out the a 4th filter that is supposed to put good stuff back into your drinking water. After a year or so, an alarm would go off on the filter saying it is time for service. I called and they told me when the service tech comes out, they will show me how to fix it.

We purchased the house filtration and water softener from Rainsoft because we were getting such terrible water and it was one of the welcome package things. They come out and test your water and that sort of thing. We’ve noticed a little difference in our water and the guy who installed it said it would about 3 weeks, but then it hasn’t been that long yet. I think it’ll be better. I perceive it with the way the water feels. When you wash your hands, it feels a lot better. It seems to taste better too.

I went to Home Depot and I purchased the water softener from Rainsoft. I’ve only had it for a couple of weeks and I guess the water tastes better. It’s alright. The sales representative and the installation were good, real good. There ain’t no problems so I would definitely recommend Rainsoft to a friend.

I’ve had a water system for probably 30 years, but since the old one wasn’t working, I decided to purchase the water softener from Rainsoft. Someone came in to check the old one out and right away, he tried to sell me the newer upgraded one, which I didn’t think I needed. And I then found out he inadvertently did something and I went through 50 pounds of salt in a week. So I got that fixed and then about two months later, it finally crapped out altogether. I thought I had a lifetime warranty on it, but he said there was no repair on it so I had to purchase a new one. I wasn’t real happy about that.

My husband was approached by somebody in Home Depot and they asked him if he wanted to have his water tested and he said, “Sure.” So we purchased the water cleaner from Rainsoft. So far, we’ve been able to see a difference in the water since having the system installed. The people who installed the system were all very, very nice. They did their job very well and answered all the questions we had. During the whole time I had a good experience and I would do it again if I had to.

The salesman came by, did a water sample for us and showed us what we had. It was very eye opening. I purchased the water softener and the reverse osmosis unit. I wasn’t there for the installation - I was at work. My wife was. But we do recommend RainSoft.

I had been talking for a long time about a water softener. We are on a well and there’s a lot of calcium and iron in the water. No bad taste but calcium and it’s a real hard time keeping everything clean with that calcium. So I got fed up and I heard about RainSoft from my niece. She has something from RainSoft but she doesn’t have a water softener. She has some kind of a special filter for iron, for something else. So she gave me the name. And then I called them and they came. I called another company, I asked around but I decided I better go with RainSoft.

We have a second home in Virginia and when we went back a couple of weeks ago, the water heater had very hard water and it calcified. We had to replace the water heater and we were told that the water softener would help prevent the calcification from forming again. I found RainSoft in the yellow pages. They were great. Very, very, very nice. They came back. We had to get an electrician to put in an outlet closer to the unit because it was further down in the garage and they came right back out to fix the cord. I was very pleased. I think there was a difference in the water. I was only there less than a week after it was installed so it was hard. But we have one where we live in South Carolina so I’m sure it’s going to be working. I will recommend RainSoft. The experience couldn’t be any better!

I decided to purchase the Rainsoft water softener because I knew the representative. We’re very satisfied with the installation of the system and we can tell the difference in the water. Everything is working good. That’s what I expected and we’re very satisfied with Rainsoft. I would definitely recommend them.

We bought a Rainsoft water softener with a lifetime purchase several years ago. We’ve had it about 4 or 5 years. Their sales rep was good. He came in here and just looked into it and showed us the water test and did all that. I can definitely see the difference in the water. We think that it was a really good investment and it was a good purchase. We would recommend Rainsoft.

Rainsoft called me and said that I had inquired about Tide detergent and they were coming out to test my water. Sales team was all wonderful. There was no high-pressure selling or anything. They just served me the way the product worked and explained things about it, and it sold itself. So I had them install the water filter and ever since, our water is much better. I didn’t expect that they could get financing for me but they were able to put it through. I would say that I’m very satisfied with my experience with Rainsoft.

My 25-year old water softener hasn’t been working for months so I had Rainsoft install a new water softener because our water just seems too hard here, and having the water softener has some good advantage to it. The Rainsoft sales rep who came out was very good. He looked at the one that hasn’t been working and said, “It will cost you $880 to replace old unit.” So we just went with the new one since it was that old. Overall, it was a good experience.

We originally had a RainSoft system installed in our house two years ago or so, and then we moved. So we had the system brought here, and then just this past week we got the iron filter and upgraded our system. We heard of them through Home Depot when we were in there. We gave a water sample and then they came to our house. At the time, we were living in the city and we were just starting to have a family and had a new baby. We saw their water test and by seeing their water test, we just immediately knew we needed a water system, but I honestly didn’t even look at other systems at that time, but we were happy with them anyway.

RainSoft was offering the free evaluation of the water so I figured I might as well do it because I know outside it costs a little bit of money to get it done, and I guess it was the right time. So we had RainSoft install the water purification system and the one that goes underneath the sink as well. The sales representative was very good, very informative, and the installation guy was great. I made him feel comfortable. He felt comfortable and he basically explained everything and what to do and he also asked my opinion on where to put the product and stuff like that. So it was very good. My experience with RainSoft was great, just great!

I sent my water out to be checked from Home Depot. I spoke with both the RainSoft sales representative and the installation team, and it was all right. So I purchased the water softener. It just seems like I got different information from each of them. The sales guy was basically saying that it would filter out like everything then the installer basically said it’s just a water softener. There really isn’t filter or anything. I really didn’t do too much research on it. I purchased it probably so because the salesman kind of was really pushy. I’m a little dissatisfied. I’d just say it was a little bit misleading.

My brother has Rainsoft, and he had told me about it a little bit. And then, I signed up for that at the fair. I chanced on a wind washer dryer and I think that Rainsoft’s sponsoring it at the fair. I purchased the water softener and the reverse osmosis or whatever from Rainsoft. We can tell a difference in our water since having the system installed.

The guy from Rainsoft was absolutely high pressure until I said yes. Before they came to the house, I said, “I don’t want a water softener. I can’t afford it.” And so, he came in and the first words out of his mouth, “I will not pressure you. If after I’m finished, you say you don’t want it, then I’ll leave.” Well, he kept saying, when I said I don’t want it, he said, “I haven’t done my job right. You got to give me more time to do my job right.”

I first heard about Rainsoft from Home Depot and I decided to get the full system. I could tell a difference in the water after having it installed. My experience with the sales representative and the installation team was fine. I would say it’s what I expected.

We already had a water softener from Rainsoft and we had a drinking system installed with that. We were having some problems and the maintenance came and switched that. He gave us a different drinking water system, a newer one than what we had. I could tell the difference because the pressure was very low. With this one, there’s continuous flow. There’s no problem. You can get all the water you want. As for the experience with them, my wife was actually here. I was not but we’re happy with the Rainsoft person that came here. He seemed very nice.

I didn’t have a water softener and I knew I needed one. So I went to Home Depot and they were the ones who set me up with Rainsoft. My pipes were lined with chrome. They are just getting ruined inside with black stuff, smelly.

There wasn’t really a concern. We just saw the ad for RainSoft and thought I’d just try it. Our interaction with them went wonderful, it was great. They were very informative and did quality work. Since its installation, our water has been very nice - including the taste of the water and just the cleanliness it feels. It’s fantastic!

We had a rep show up at our home and offered to do a water test on our tap water for free. I told him that we actually drank bottled water instead of the city tap water. He said that he would test the tap water, the bottled water, and our tap water after treatment with the RainSoft filtration. I was game but totally surprised at the results. I knew the RainSoft system was one of the best, and was not surprised that the filtration of my tap water resulted in a drinkable source free of contaminants. What shocked me was that my unfiltered tap water was less contaminated than the BOTTLED water. I had been throwing money away on bottled water when my tap water was actually cleaner water!!!

When I bought this house, we had well water. First, I had Culligan come in here and I had them for about three months; they weren’t working. I saw this ad for Rainsoft in Kalamazoo. I guy called me - I didn’t call him actually - and he wanted to test my water. I said, “Okay fine. Come on over.” He tested it and said, “You know, you need a water softener.” I said, “I know that. I have Culligan here.” He said he didn’t care because they had Rainsoft. “Well, Rick, I’ll try you. What do I do with this?” I said. He said, “Well, we’ll disconnect it and we’ll put it in.”

Rainsoft is great! I love it! It’s actually the second one I’ve had. The people that we bought the first one from are no longer around. And there’s another one, Simply Water in Williamston, MI. The reason why I got the second one is because I really liked the first one. I had really good service with it, but those people are no longer in business with it. This man, Rick, took it over. I can’t think of his last name. They’re great. They explained the whole thing to me; Rick did.

It’s been many years ago since I’ve gotten Rainsoft and just because I wanted it. My experience was very good. They were knowledgeable and cleaned up after. My water looks cleaner - it feels and tastes different. I’m very satisfied and would recommend them to a friend!

We had the RainSoft water conditioner and air purifier installed. With the air, I couldn’t tell a difference. The water, I can tell some differences. When you wash your hands in them, you still feel like you have soap on your hands even though you don’t. And as far as taste, when I make my tea, they told me that I didn’t need to use as many teabags, and so I use less. And it tasted better that way.

We had the water softener and filtration system from RainSoft installed. They came out to test our water as part of a promotion. And we went through that. We had been using bottled water and whatnot. We had concerns about the water just where we live obviously. It looked like a really good deal and we were interested obviously having our water treated. So we went ahead and purchased the system. Interaction with them was incredibly smooth. There’s a big difference in the quality of the water in the house in general, not just drinking water but obviously showers and everything. It’s night and day difference. I’m a tough sell as far as putting a 5 or putting the top of the line on anything. I guess I’ll give them a 5.

I had all three things from RainSoft. It was the water softener and the three-filter system at the sink. Then I had the air purifier thing that goes in the HVAC. I don’t smoke or anything like that. I haven’t been able to tell a big difference with the air part. Of course, with the water, yes, there is a difference. The experience with the sales rep and installation people was very good. I mean, I learned a lot of information from them. Not only did they just sell me a good product but they also gave me a lot of good information. As a matter of fact, I just got DirecTV installed and I was telling the installer about it. I gave him the phone number because he’s interested now. Because he was like, “What’s that?” And I started talking about it. I’ve only had it for a week and I’m already impressed with it. I’ve already recommended it to a couple of friends.