RainSoft Water Treatment Systems Reviews

water softener kit that also had the air filter filtration system. It was a whole package. Since having the system installed the hard water buildup and stuff is starting to go away, and I'm using a lot less soap.

The consultation we had with Rainsoft's sales rep was good. We also had a good interaction with the installation team. Since having the system installed the water tastes a lot better and our dishes seems to be a lot cleaner. We like it a lot.

The sales representative who came to our house was very good at his job. He was very knowledgeable, very polite. The installer was also very good. He was kind, knowledgeable, very polite, and answered all my questions. I was happy with him. He knew what he's doing.

A man came out and gave us a demonstration. At first I told him I wasn't interested and then he says "after I show you the water, I think you will." So we sat down and he did his program to us and yep, sure enough we liked it. And then the guys who came to install the Rainsoft system were great.

I've been in my house for ten years and I had it put in when I first got the house. Upgraded it later to the Ultrefiner II. The installer was very professional, very thorough and answered all my questions. My system's working well. Haven't had any problems. I like the new water spout that they put on the sink and the fact that I don't have to flush the container under the sink anymore because the old one I had to flush it out every so often.

We like our Rainsoft Water treatment System pretty well but I don't like the detergent because it doesn't seem to suds up at all. The sales representative did a great job but the one guy that installed it never left us an owner's manual or anything on it so we had to get them to send us one later. He had to leave several times since he had to go to Lowes and get different parts. It took him a while to put it up. And then a few days later, the guy had to come back and put new stuff under our sink in the kitchen. The water tastes better and the food tastes better using the water. My kitchen fresh vegetables and stuff tasted a lot better. The clothes seem to be softer. We got that machine that's supposed to clean the air, the air purifier. We don't get as much dust in our house. I have recommended it to some people.

I had a great experience with RainSoft. The sales representative was very knowledgeable. I purchased the water softener. It's nice. Everything is soft, less soap. I was really happy with it. We're just putting in a spa tub so we're most pleased that we won't have all those sediments in the jets.

Rainsoft’s salesperson knew what he was doing. He did a lot of demonstration and when he was done, he left me some water from the filter that he had. It was very good. He was very hands-on. We purchased a softener for laundry water, air cleaner for the furnace and drinking water filter. The one who installed them was a very nice gentleman. Came when he said he would, he knew what he was doing and it didn't take him long to do it. He was very personable. And since I had the system there’s less cleaning in the bathroom. I watched the dryer and there’s less lint in the filter. I have less dry skin and itching. The water also tastes good. It was overall a very good experience. Everybody did a very good job and I like the product. Rainsoft was great. They were very professional and the product is outstanding.

Years back, I had a water softener, so I know what it can do. Then, I heard about a RainSoft promotion through Home Depot. They set up an appointment with me for a visit from their sales representative. He was very good and friendly. I decided to purchase the water softener. The installation team did a good job. It took a while to get power to the tub because we had a lot of special lines down the building and I’m upstairs. We had to get permission because I’m in an association. Since the system’s installation, I liked the flavor of the water, as well as my skin’s softness when I’m showering. I was very satisfied with everything and how it went.

We turned in a water sample kit that we had picked up from Home Depot because I was wondering how our water was doing. Then the RainSoft sales reps came. It was a really cool experience. My kids really liked it and had a great time. They thought it was like a science class. We learned a lot from them. We decided to purchase RainSoft’s water softener and filter. The day the installation team came, we were very busy and had to go somewhere. But they did leave the work area clean. The team was great. We really liked them. We let people know our good experience with them, and have recommended them to friends.

When we bought our house, they had Rainsoft in our home. Soaps and shampoos lather a lot better. Haven't done any maintenance on it yet. I would recommend.

The Rainsoft sales rep we consulted was very good. The delivery team seemed to do a good job in a very short period of time. Everybody was very kind, very punctual and very courteous. I'd recommend them.

I first heard about RainSoft from Home Depot. Their sales rep was very good. His presentation was very informative. I purchased the reverse osmosis water treatment system. The installation team came and explained the system to me. Since then, there has been a little difference in our water.

I had a previous water softener but it was not working properly and we were concerned about the way the residue was building up on our faucets. So we sent in a sample through the Home Depot. Rainsoft then came out and checked everything out. Did the water test and then came in a couple of days later and installed everything. They got it done pretty quickly and left the area clean. Everything went well. I can feel the difference in water quality on my skin when I wash my hands, or even on the dishes--they look less spotty. The water tastes better, too. That was one of the major concerns that we were having and it seemed to have alleviated that.

My experience with RainSoft has been life-changing. We can tell the big difference. We really can feel it on the shower, on our skin, but the taste is there too. Sales rep was very good and the installer was very nice, he told us everything and it ran real smooth. Everything that he said and showed us was true: less shampoo, less soap to wash the dishes and clothes. Very positive.

The sales rep who came to our house was a really nice guy. The installer was also really nice. He explained a lot of the inner workings and was able to work around our schedule. We purchased the whole home filter and the reverse osmosis unit. It's one of the best investments I’ve made in my house. Drinking water tastes great.

The sales rep was on time. I got three tanks and installation was great. They showed how to set up everything so it was a good experience. I don't have to use much lotion and I like the fragrance; it leaves a different fragrance. I noticed the white is whiter; they no longer have the yellowish look.

I purchased a RainSoft unit from somebody that I knew. It had some issues because it was a used one. I called the local RainSoft rep and they came out and fixed it for me. They were real nice, friendly and helpful. Since having the Rainsoft system installed, our water tastes a lot cleaner. We drink it from the faucet now and before we wouldn’t. And also showering, using less soap and still I feel cleaner and fresher with the system than we did before. It’s really good.

We've had Rainsoft in another house where we lived in. We needed a new system so we called them. The system we bought was the newest model. I watched the installation team work. They were very cordial and very professional. They had to come back out and replace a fitting that they didn't have on the truck, but they came out a couple days later and did that. The new system works great. It’s got stuff to take iron out of the water and everything else. Been working perfectly except for the first time we used the washing machine. No one told us to wait a couple hundred gallons and we ruined a load of clothes.

I bought a new home and wanted a water filtration system. I had a good experience with RainSoft's sales rep and installation. Since I had the system installed the water is totally clean.

We moved into the neighborhood and we got information about RainSoft, and then someone gave us a call about coming out to give us a free water sample survey. The sales representative was really nice, very informative, very friendly, and he told us all about the product that they were selling and how it could help at my house. So we got the water softening and filtration system. Then with the installation, the gentleman who did it was very nice. He answered my questions and he did a really nice job and cleaned up after himself. Now everything lathers a lot easier and I use a lot less product so that's really nice. And the water tastes a lot better. It was a really good experience. I'm very happy with everything.

I never liked our water. I always bought bottled water so I decided to get RainSoft. Our consultation with the sales representative went very good. He was very informative, very good, and pleasant. We learned quite a bit. We got the RS for the drinking water and the person that installed it was very good, very quick, efficient, clean. We enjoyed his installation. He was very knowledgeable. He was able to answer any questions we had which was great. And the system is wonderful. I like it and the water is now better than our bottled water.

My experience with RainSoft was good. I wanted to see how my water quality is. I purchased the complete water system and the center one. My interaction with the sales representative was good. They explained to me how our water system and filter’s been actually done. The installation team was good. He gave me a number if there is any problem where I need to call back and all the details. After installation, the water looks very good and I believe before the water used to be very hard, and now a lot of change in the water.

I heard about RainSoft years ago when I first moved up to Colorado and I had my very first one put in in 1985 because back then Denver water was not so good. Then recently I just had a whole filter unit put in because they changed the type of chlorine Denver’s using in their water and I didn't want that in my skin or in my body, so we chose RainSoft to do that.

Rainsoft’s sales rep was really nice. He took forever but he did really well. We got the home system with the filtration thing upstairs. The installation guy secured everything and showed us how to use the system. Since having Rainsoft my skin doesn't feel dry and the water tastes better. I really enjoy the product.

I purchased RainSoft’s water purifier. Since the installation, the water has become very soft. All around, it was very good, including the taste of the water. My experience during the consultation was good and the guy who did the installation was very patient. I do recommend them.

Setting up consultation with the sales rep was fairly simple. They spoke to us, we put our information down, they called us to confirm the appointment, and the gentleman came out to the house. It was nice to see the stuff firsthand. That helped with the presentation. After having the system installed, the water tastes better, don't use half as much cleaning product as I had to before, cooking with the water is much better, skin is a lot better... Generally the quality has increased tenfold from what it was before. I had a great overall experience. I wish we would have known about them a lot sooner than we had.

We were more concerned with the health benefits rather than the cost of a RainSoft so we had a sales rep come over and he was great. He came out and tested the water, went through and explained everything, and we decided to go ahead and get it. The installation guy was cool too. He came down and installed it and explained everything, when to use it and not to use it. We got the EC-4 and TBS and you can taste and feel the difference in the water. It's been awesome so far.

We have hard water where we live so we purchased the water treatment system from Rainsoft. It made a lot of difference. Our water’s soft. Now we can make suds with our soap. It’s good. Tastes better too. It's better to shower with, do dishes, laundry and everything. We're well pleased with it so far. I would recommend it to anybody.

We've been having problems with the water in our area. I thought the Rainsoft water softener would be something that could be beneficial so I purchased it. The sales rep was pretty cool. He presented himself well. The installation team was fine. I ain’t got no complaints. I can drink from my faucet. I’m happy with it and have mentioned it to my friends.

When I was looking for houses, people had Rainsoft in their houses for their water system. I was afraid of calcium deposits on my shower and stuff like that so I got one too. It was easy to set up an appointment with the Rainsoft rep. The rep was polite and helpful. It was just kind of long, but informative. The installers were really quick, polite and did a good job. Since then, I've noticed, especially on the shower walls, that I don't see too many deposits. I've had problems before and that's how I gauge how well the system is working. They were professional and it was an enjoyable experience. Definitely if I had a chance, I'd recommend it to somebody else.

We got a mailer from RainSoft about ten years ago when we bought our other house. We bought the original water softener because, at that time, the biggest issue was the hard water on my wife’s hair. After a week with RainSoft, the biggest difference I could tell was in my clothes and how they felt. And you don’t have to use as much soap or laundry detergent or what have you. You can tell the difference on your skin too. I had that old house upgraded and just had it bought over.

We knew we had hard water and wanted to get soft water. We bought the one that was sufficient for our house, an EC-something. I was very happy with the installation. They left everything very clean. They did a very good job and it's working well. Our hands are getting cleaner when we wash our hands.

The current water treatment system that I had in my home failed. So I did my own investigations online with water treatment companies in the metro Denver area and I found RainSoft. When I spoke to the representative on the phone, they were interested in earning my business, with follow-ups and with full discussions of what their advantages were, from the quality of the product to a very competitive price. So I got a reverse osmosis system. They were on time, explained the operating aspects of the system and insured that there were no leaks afterwards. Also, they kept their promises in terms of the negotiated price and their scheduling of the install. Overall it was a positive experience.

I purchased the whole RainSoft system. They installed everything and told me about all the materials. Since the system was installed, I've noticed a difference in the taste of the water - that's number one! Then also in the shower as well - how it feels in the body and hands. It was an excellent experience.

A family member had a RainSoft system installed and loved their system. It was a coincidence because the welcome wagon had left the RainSoft information in my mailbox, so it was just a matter of time before we had planned on doing it when I purchased the home. Michael, the sales representative, was fabulous. He was very friendly and welcoming, and even entertained the kids a little bit with his show. It was a great experience.

I first heard about RainSoft through the Anderson Watering Company that installed all the stuff. Everything went easy and good from sales to delivery. I now have the water softener, one for iron and sulfur, and then I have the reverse osmosis unit. They showed me how everything works. After the installation, there's no more odor with the water. I'm not pleased with the reverse osmosis though because my friend has one they spent $200 for that's hooked up to his faucet and it gets from 1600 down to 90 and the RainSoft reverse osmosis system went down to only 320, so I'm not very happy with that at all. Pretty crappy product for what I paid for it. He paid $200 for his and I paid $1000 for mine. That's why I haven't recommended RainSoft to anybody. They told me that they have carbon filters that go into it and membranes and everything, but they're charging me ridiculous amounts to upgrade. With the hardness of my water, that should have been included with the price, and they never did.

This gentleman who came to tell me all about it seemed informative (didn't tell me a lot of the other stuff) but then the man who installed it was even more informative. He was very friendly, too. He got his work done quickly. He didn't mess around, play around, or want to waste time. He explained the system. He told me ways I could save money by doing the stuff myself and to have service once in a couple of months so you don't end up spending so much money. He was really thinking like it was his system.

We purchased the water softener from RainSoft. The team that did the installation was polite, courteous and they explained the system to me very well. After having the system installed, I noticed my skin isn’t as dry as it used to be after I shower. That's an improvement.

I purchased the major home system plus the drinking system from Rainsoft and it's been very good. My clothes are whiter. I am very satisfied with the sales representative, and the installation team were very professional.

Our water was staining our toilets so we had RainSoft install the water softener with purifier for our home. They did okay with the installation and now our water's definitely softer. It was a good experience, overall.

Rainsoft's sales rep was very nice and very informative. The gentleman who installed the system was very nice too. He was an older gentleman, and very good, explained everything, showed me how to work it, turn it on, reset it, and told me if I had any questions, that the phone number was on the little card on the side and call him anytime. They answered any question that we had and gave us great comparison. They were not pressuring in any way so it really made you feel comfortable. Since I had the system the water is a lot softer. I have to wash my face and it feels soft and it don't feel all dried out. And we noticed that the film was no longer building up on the shower doors. I totally recommend it to anybody and tell them how wonderful it is.

After purchasing the water softener from Rainsoft and having it installed, we've noticed a lot of difference in the taste of the water we drink, in the water we use to wash the dishes. I would recommend them. The sales rep who came for consultation was excellent and my experience working with the people who installed our water softener was very easy.

Since having the Rainsoft water softener system installed, we've got soft water again. Their install team came, did their job, and left. I've had them for twenty five years now.

I like Rainsoft so far. My son also had one at his house. Their sales rep was really cool. He's a really good guy. He answered all the questions just right and explained to us what we need to do and we done it. It went through just like it was supposed to. The installation guy was nice too. When he came in the house, he asked what we needed and if we need anything or have any questions. It's all doing good so far. Since we had Rainsoft, I feel cleaner. It feels like it rinses all the soap off. It's the next best thing to sliced bread. Everybody needs it.

The water where we live is very hard and it's difficult to get things cleaned. A lot of people we knew had gone to water softeners so we thought of getting it too. So we got a phone call and scheduled the appointment, and the lady showed up and went to do a demonstration. It took a while but she covered everything very thoroughly. After that, we decided to purchase the small water softener. One guy did the installation and he was real good. He did the whole thing himself and did a very good job. Now the water is better and it's easier to get things clean. We've been using the soap products, and those are good too. All in all, it went fine.

I've been a Rainsoft customer for 25 years. I have their salt filtration system. The installation guy has been out earlier, worked on the old system to tell me what was wrong with it. He put the new one in himself. He seemed to be very knowledgeable, knew what he was doing and gave me the basic instructions on what to do. It keeps the water clean. That's the main thing. I can't tell yet if it's using the same amount of salt that it used to use on the old system, or if it's using more.

RainSoft Water Treatment Systems was part of a Home Depot welcoming package to the house that we bought and moved into. We had a brief and nice experience in setting up consultation with the sales rep. After that, we decided to purchase the three products: One that goes under the sink for drinking water, which also goes to the fridge; one for our bath water; then, this big one that has something like a computer on it downstairs. The installer was very polite, and the installation was quick and positive. Since the installation, there were no more water spots and calcification on my dishes, and the toilets and bathtubs don’t get as dirty. Overall, we had a good experience. We’re very happy with our RainSoft system.

We were referred to RainSoft by one of my wife's friends and did it more as a favor. We were not really interested and I said there's no way we're going to do it or spend money on it, make our belts tighter than what they were, then the demonstration came. My wife loves organic foods, organic milk, organic everything... we were both sold once we tasted the water, the taste just blew us away!

A guy from RainSoft knocked on my door. He was very good and informative. I decided to purchase the water systems, with the water softener and the reverse osmosis. The installation team was extremely professional and good. Since the installation of the water system, our skins are softer. I love it. RainSoft is a very good company and handled their business professionally. I would certainly recommend them.

I like the RainSoft system and I'd recommend it to anybody. I had hard water and since having the system installed, the water is nice and soft and I love it.

We've had the unit for 13 years. We have both the reverse osmosis and the water softener. Right now, we're having problems, last year for the reverse osmosis and right now we're waiting for them to come back to install the carbon that goes around the unit for the water softener. All the gentlemen that have come out to work on our system have just been really nice guys, very cordial. They've done all that they can when they come out, so we do appreciate that.

I bought my original system in Dallas in '98. They were doing the door-to-door sales and I've been a customer since. I moved to Oklahoma in July. I was gonna get the guys here to do it but they wouldn't give me the same deal that I can get out of my dealer that I've been working with since 98. So they came up and they installed my new water filtration system for me. Their installation team was awesome. These guys came all the way from Dallas to install my system in Oklahoma and that's just unheard of. I can't say enough about how impressive that was for me as a customer, that they valued my loyalty to the company that much that they would do that for me.

We had a water softener for the whole house and we had a reverse osmosis filter at the kitchen sink. Had them since the 1980's and they've been replacing parts under warranty until it finally got to the point where they didn’t have anything else they could cannibalize for parts because it was so old. So we got a replacement system and the installation went very smooth. They came in and we stayed out of their way. I told them that I wanted the new one the same way as the old one. They asked some questions where things were and they just knew where it was. Basically they did a fine job and they replaced our reverse filter osmosis too. The only thing we’ve seen so far and for some reason we haven’t understood, it growls every now and then. It doesn’t wake up at night or anything but it prompts us to wonder “Is that normal?” So we still got some questions that haven’t been answered and they're bringing us a book.

There's a huge difference in the water since the RainSoft product was installed - from laundry to cooking - and everything is fine.

Sales rep was great. I really enjoyed listening to him and talking to him. He's very personable. The gentleman that came to install it was very knowledgeable and very personable, and he was very enjoyable to talk to also, very informative. I bought the QRS series water treatment system. I like the drinking water better and the clothes comes out feeling a little bit different.

We had done this years ago and then we just didn’t do anymore. We let it go. When we bought our washer and dryer, RainSoft contacted us again. So we thought we'd look at it again. The sales rep was very polite and very informative. The installers were more than polite. They were very cooperative and wanted to work with us as far as how we wanted things done, and they made sure that everything was working before they left.

We purchased the water softener system with the salt. The guy who installed the water system was very nice and informative. He answered all my questions. I showed him where to go and he did what he needed to do and cleaned up everything afterwards. It was really great. I didn’t realize how crummy our town water was until the RainSoft guy came and tested it.

I heard about RainSoft through Home Depot. They asked me if I wanted a free water testing. The sales representative, Ron **, was really nice. He explained everything to me. He has the computer that tells him what to do, how it's done, and what’s the water supposed to look like and did the water test. I thought it wasn't so bad but my water ended up really yucky. But it was nice to know because we were having boil alert here in town. I work all the time so I don't ever know when the boil alerts are. So it's just nice when he said that with it, I don't have to worry about the boil alerts either.

After spending 7,000 on the unit they fail to tell me that if anything goes wrong with the unit you have to call service and pay 150.00 plus 50 every additional hour and a recommended 150.00 annual service fee. So be careful when buying this unit because there are service fees even though your equipment is lifetime guarantee.

We purchased a water system in November 2009. I had complained of the water smelling and it not softening like we were told it would. You know the sales pitch, no more laundry softener, no more body lotions. Well I cannot tell how many times I called to have someone come out and was given so many excuses I just stopped calling. This past summer we had our well redone and the gentleman said this is not a good softener for someone on this type of well. So buyers (for wells) beware they will give you a line of bull and sell you the wrong stuff.

Sales representative was very good, friendly and nice. It was no hard pressure stuff and he made sure we understood it. The installation went smoothly. It was not easy because of the crawl space that the installer had to work in, but he did it well, neat and clean... explained the equipment, how it works, well. The follow-up after the installation of a rep coming down, checking it out and making sure we were happy was great.

They are wonderful guys that came here. I got a lot of information and learned things that I did not know, because my husband did the first unit and he was working this time, and these guys did not treat me like a dumb lady. They treated me really with respect and nice. Our experience with Rainsoft was wonderful. We've recommended them to a friend.

Salesmen will lie to get you to buy $7000 system then add that they will unhook and move system within a certain amount of time but it's all a lie. Even if you call the Rainsoft corporate number to install beware. They will state that even though they sent someone to install, they have nothing do with what is written in your contract. Had to pay an extra $575 to re-install the system which was supposed to be free and could of installed myself if I would have known beforehand it would have cost extra.

I wanted to write a follow-up to a previous review I had written last month. ** from RainSoft contacted me shortly after I posted and he has been absolutely wonderful. ** truly listened to my concerns and went above and beyond to help us reach a reasonable solution. The professionalism and outstanding customer service I ended up receiving from RainSoft has changed my mind about their company. Of course things are going to go wrong with every business once in a while, but it's the way these types of situations are handled that proves a company's integrity. I greatly appreciate RainSoft making this right for me as a customer!

Had someone come over for a free water test. His testing took 3 hours because it's a sales presentation. While there, we asked him to put all our documents on hold until we could find ample financing and speak with our HOA about it. He asked us for referrals and we were told these people would only be called if we actually purchased. 3 days later we had not purchased and the people we gave on the paperwork started getting calls. We ended up not being able to do go through with the purchase because we could not get the financing and the HOA does not allow this type of machinery to be installed at the front of our house.

We bought the Whole House system through Home Depot in 2013. We have the AirMaster Ultra for the furnace, the Ultrefiner II Premium Drinking Water System and the EC4 Series Water Treatment System for the house. Installation was quick. The service rep was very nice and answered all our questions. Had no complaints. We use the Solar salt by Morton and get it at Lowe's. Lowe's always has had the bags of salt when we needed them. We have found that the drinking water tastes better. Our skin isn't dry and flaky like before. My laundry soap, dish soap, dishwasher soap, and hand soap all seem to last longer. It's weird, but I think my clothes seem cleaner and NO I am not using the laundry soap provided by Rainsoft. So, yes, we believe RainSoft has delivered on all their promises.

This has been resolved by not doing business with them. The manger called. He stated that it was not communicated properly and he was sorry. Nice guy, however, not doing business with them. The Naples, FL rep helped us on the phone.

We like the actual RainSoft system. We’re a little disappointed with our whole contract and what we were promised and what we actually got. We were promised two year financing and we got one year, and we were promised some help with our payments, and we haven’t received any help with our payments yet. So it’s kind of Catch 22. We like our water. We just don’t like the contract.

We've had RainSoft for years and whenever we had trouble, they got out immediately, just as soon as they could. We had one problem, we got a leak in the sink and we couldn’t tell where it was. We called them and they were out here within 15 minutes and fixed it. I was so impressed with how they handled that situation. A couple of times, we called them, and the serviceman was out of the city and he had to get back into town, so we’ve never really had any trouble with service.

Our business manager recommended RainSoft. Everything went great and smoothly and the representative was really knowledgeable. We bought three different water softener systems as we have a fairly large house. During the installation, the sales rep was here and he took charge of everything. Now our skin doesn't feel as dry. Our toilets before were really full of grime and we don't get any of that now and the water even tastes better. It was very easy and they were very knowledgeable.

We first saw RainSoft on Home Depot, and then our daughter and son-in-law had RainSoft installed, so we heard it from them. We made a phone call and set up an appointment. The sales rep was a nice guy. He showed up, spent several hours, and we bought the full-blown system. The young fellow that did the installation did a good job. He was nice and pleasant. He installed the tanks in the garage and the reverse osmosis under the kitchen sink. He did more than I expected. The whole house is hooked up, except for the outside faucet. We’ve had a pretty good experience with RainSoft. Since the installation, the water is just way better. We’re very happy. I’d do it again if I had to, when I move.

Everything has been fine with RainSoft, although I haven’t had a whole lot of experience with it yet because we’ve had it for just a month. So far, the only hiccup has been the installation process; there was a little confusion there.

I’d give them a plus for two different houses. My experience has been great.

RainSoft has softened my skin, my sink and my bathtub. We like it although I think it's pretty expensive. My horse loves it. We had one for them at the outside spigot. The man that sold it to us was supposed to come back and do a test and explain some things to us, so were sort of waiting to hear from him too. But I did like it and I like the products. One man that I talked to said he thought he had a product for wood floors, fake wood floors, and he never got back to me. But other than that, we like it. They only put two bags of salt, then my husband threw the bags in the trash so I don't know where to buy the products.

Presentation was adequate. I purchased the product and it's meeting my expectation. I'm happy with my purchase.

Setting up an appointment with the sales representative was good. The installation team was good as well. My husband was the one that was with them, but he did not have any problems.

My experience with RainSoft has been exceptional. I first heard about RainSoft online. The high ammonia and chlorine levels at the place where we live lead me to searching for water treatment systems. Now, the water is a lot softening my skin. We used to always have to use lotion because our skin was always so dry. Our skin is a lot moister and so it's a good thing. The quality of the water has been really good.

Since the day I purchased the RainSoft system, I have had nothing but problems with my water. They claimed when they sold it to me that their was a 'lifetime warranty' - nothing could be further from the truth. I had to pay for everything that broke - and with a cheap plastic system that happened a lot. Yesterday, the repairman blamed the latest issues I'm having on the fact that no 'back flow preventer valve' was ever installed. I told him that his company installed it so why didn't they install that valve if it was required?

My parents had a water purification system when I was a kid back in the 70’s. I knew pretty much that they were useful and good for your health so I decided to have Rainsoft. Setting up an appointment with them was pretty good. They went out of their way to make sure things were done right. Their sales rep was well-versed and quite well-organized. The installation team came out and they fixed everything, put in everything real quick and cleaned up real well even though there were some difficulties because of the way my yard was laid out. The result is 100% improvement in our water. I just really enjoy their product.

They were very professional. The sales rep was nice and informative. The installers helped me move things around and were very clean -- they cleaned everything around, that digging and everything. They left no mess, so that was good. The only thing I have is that they said that my water would be good in a couple of weeks and I still get a lot of bubbles in my water.

RainSoft quit working. I had to get a new one. It’s been about seven, eight years ago when I first got it, but it’s probably in the phone book. It was good. We didn’t have any problem with getting it set up and working. I don’t know the name of the product I purchased. It’s got two tanks out there and a square box up on top of it. Since the system is installed, it helps the taste of the water. I’m angry because it quit so early but it is good. When it quit working, they were able to get it working again with a new one.

We had bad water and saw RainSoft on the internet. We went with them because of the total cost of the install and set up. The sales representative called and it was very convenient and he was able to take care of what we needed to. He analyzed the water, took a look at what was going on and recommended the softener system. They installed it while we were away on vacation. When I came back, Joe, the water guy, stopped by to make sure everything met my satisfaction. The water has improved. It's not perfect as there is still somewhat of an odor that comes and goes, so we might need to look at an additional offering. The product is doing what I need it to do and the installation was smooth.

Everything was wonderful. Our RainSoft equipment was sold and installed for us by Quality Water. Now our water tastes better and it's softer. It's a really good value.

I saw a representative at my local Home Depot and they told me about RainSoft. I just happened to find them on a good day when I could schedule something. We purchased the home water filtration system that softens the water for the whole house, and then a filtration system underneath the sink. My experience setting up the appointment was very good. They were very patient, because I had some things come up and we had to reschedule a couple of times. The appointment was quite long; the representative, although very nice, was here for about 5 hours, through the dinner time. Literally the appointment was like at 6 o’clock and he left at almost 11. So it was a bit tiring and it probably shouldn't have taken more than a couple of hours, but he was very talkative. He was very nice and we liked him, but it was too long.

I got a knock on the door and it was a guy from RainSoft but was a representative by Home Depot. I set up an appointment and the salesman was really good. I’d say he could sell a refrigerator to an Eskimo. He talked and talked; in fact, he talked me into it. I gave him specifics on how I want it installed. They were really good; they made room for me.

We went into Home Depot and saw the free water test thing there and then RainSoft sent the engineer out. There was no problem setting up the appointment. They were right there when they said they were going to be. The sales representative was pleasant. We had to cancel one appt. and then they rescheduled and sent one of the bosses out. He was great and explained and showed us everything. The water has been good since and the dogs love the water.

I had RainSoft put in twenty years ago in another house that I owned. I had a good experience with it, so I just went back with them for this house. They did a fine job on everything, and I was pleased.

They put something on our mailbox that they would come and check our water, and so we thought maybe that’s not such a bad idea. So when Rainsoft came out and checked, our water was really hard and it did have a yucky taste. But once they put the system in, then our water tasted a whole lot better. My husband was on oxygen so they put a reverse osmosis system in so that I didn’t have to buy distilled water anymore, so that was a savings. Everything was good that they did. That they were great and professional.

Rainsoft was awesome. I'm surprised how much better our water is. We thought about how much better our skin feels. The guy was great when he did the deal. It was a great experience. I'd recommend it to my friends.

The appointment setup with RainSoft was quick. It was that same day we got a quote for it and we set it up for the next day. After we had a demonstration and discussed with the rep about what the system was doing or supposed to do, it's not just the water system but the air system too for the HVAC. It has ultraviolet light to help purify the air, and now that it's warm out, it's nice to know that we're breathing clean air. So we're pleased with that, the appointment scheduling was done quickly and the next day we had their specific plumber come in who does nothing but put these systems in. He was in and out in about 3 or 4 hours so it wasn't that bad.

The first appointment with RainSoft was a bust. They were supposed to call me and they didn't call me. I'm self-employed so I'm busy all the time. So I made a tentative appointment and they were supposed to call me to verify in case I didn't get a service call. In the evening, I did get a service call so the rep came out for nothing and then they came back out another time. I signed a deal with them. They were supposed to do some networking with me and I haven't heard back from them ever since so I'm kind of pissed off about that.

I first heard about RainSoft through a friend at church. She recommended it. Then we set up an appointment with a sales rep. They scheduled a time that worked best for us and it went well. There wasn’t any problem. When the sales rep came to our home, he showed us about the system and our water and how it could be better. We purchased the whole house system and the water system that goes under the sink. The installation team came and were outside most of the time. When they were inside, it was all good.

It was at the Home Depot a couple of years back. Rainsoft had one of those booths. We stopped and we looked at it and that's how we heard about them. There was no particular reason I chose Rainsoft over other companies. It just happened to be there.

I've been dealing with RainSoft on and off for quite some time. I just had to have them come back and fix a mistake they did, but other than that everything was fine. They fixed the mistake that they did, so that worked out. I'd probably would recommend them.

We purchased the Rainsoft conditioning system. We used it out at the well house. We also purchased some of the Rainsoft water filters and used them under the sink here in the kitchen. So far, their water system does no good. I would not recommend Rainsoft to anybody at all.

I heard about Rainsoft a long time ago in Texas. I used the company probably 12 years ago. It's been a while, maybe longer and they were terrible but we had a friend that went through Rainsoft and didn't have any issues. The Rainsoft product that I purchased is the full home. The installation team did a good job. When the system was installed, I like this a lot better. It was a good experience, when setting up my appointment. They were pretty courteous and respectful. As a matter of fact, I got one more friend who signed up too.

Their installation team did a pretty good job. I let them do their job and got out of their way. Since having the softener, I can feel a difference in the water. I'm glad I got it.

We have pretty old pipes and the water coming out was brown and very hard water, everything was covered in that white calcium stuff. The lady from Rainsoft came to our house and she was great, was very informative and we liked all the positive reviews that we saw online and everything she showed us. So we purchased the house filter and carbon tank. We also have the reverse osmosis. The installation team were great too. They were fast, they were nice and professional. It was easy and fast.

I set up an appointment online, then the RainSoft sales rep came and did the whole presentation. It was good. It was interesting. He sold me... I was like "Oh wow all that in the water??"' so we bought it. Then the installer came and put it in. He was great, made conversation. He was an awesome guy -- most of them were... Now when we take a shower it feels so good. It still feels like you have soap on you but you don't.

Installation was done without any issues. No complaints since my family & I started using service. I would recommend.

RainSoft was recommended by my son-in-law. We had them install the whole house and sink system. Everything went fine. The sales representative who did the water test was really good and the installation went perfectly. Since having the system, I noticed my skin is getting better.

I went to Home Depot and RainSoft had free water testing there. I knew it was going to be a sales pitch for at-source water purifier and I wanted an at-source water purifier. I ended up buying the water softener and at-source water purifier. I can notice the difference in the softness of the water. We don't drink the water. We have a purifier that takes all the fluoride that we've had for a number of years. It's called an alkalizer and it works beautifully and it pH balances the water and that's what we drink. So this filter is on top of that filter, basically. The installation was just one guy and it was the next day and he was nice enough. It took a whole lot longer than I expected and cost a whole lot more than I thought it would. But if it truly does the job, if it's worth the money we've spent, then that's fine because I don't want to drink Ontario water. If it isn't, then I'm concerned.

We had a guy come by and show us Rainsoft. My experience setting up an appointment for the representative wasn't that bad. They were able to schedule a time that worked well for me. The experience with the sales representative was excellent. They were pretty courteous and knowledgeable. Our water tastes better since the system was installed. I liked it overall.

RainSoft has been great. The only thing I have a complaint about (and I have been trying to contact a couple of times) is I was promised something and they have not responded to me. Otherwise everything has been fine, the installer's fine, the sales person is fine. The sales person did not leave his phone so I couldn't contact him directly.

The technician who came here showed me some tests and results and everything. He's good. He showed me how the colors change. But it will be more helpful when the technician comes to your house and show the test results, like what percentage of what are the impurities in my water. That will be a big help than showing colors. Furthermore I did some research outside and I could find something for the better price. I paid $7,000 for this one, and I found something for $2,500, even $3,500. I was wondering what the difference between that and this, and the person who came to my house couldn't explain it to me properly.

We heard about RainSoft about six years ago when we were searching for a water softener. We found the company interesting so we decided to go with them. We got the water softener. Everything was fine, except maybe for the last three weeks. The owner of the company called me and left me a message. I have to call him back and I guess everything would be resolved. Other than that, it was a very good experience.

I was approached by RainSoft in Home Depot. I wasn't even looking into a water system in any way. We purchased the combination of the water system with the filtered drinking water and also the filter on the furnace. We got a second drinking system put in instead of having the portable air filter. It wasn't an easy job for the installer but he got it in and he cleaned up. And it made a huge difference. The taste is enormous, we use less soap and my son doesn't have dandruff anymore. It's been a complete beneficial change. Both the salesman and the installation guy were phenomenal.

My overall experience with RainSoft Water Treatment Systems was very nice.

A lady gave us something to get a gift card for Home Depot. We called the number and they said that we could get our gift card if we came and had a demonstration done. It ended up being RainSoft and we liked it. The sales representative was wonderful. She was talkative, but very to the point. We set the appointment up that night while she was here and they came two days later and set it up. They didn't get to us until pretty late so they came the next morning and finished it off. It took them about three hours total. We got the silver package, for the water softener, and the reverse osmosis for the sink. There's a big difference in the water. It's not quite as it was portrayed to be, but not to the point where it's disappointing. I'm still itchy but that is probably just me. The water itself is great. My daughter is doing so much better with her skin and so is my mom. So we're definitely satisfied. It was a great experience.

We got the water purification system from RainSoft and the water now tastes better. My wife happened to be at Home Depot and saw them. Everything with the sales and installation was fine. It was a really good experience.

RainSoft was the only one Home Depot had I purchased their softener. Its fine so far. Since the water softener was installed, the water's a lot better.

I was very satisfied with the water test done by Rainsoft's sales rep. It was very informative. I purchased the two towers and the holder water softener. The installation team did a really good job. I noticed a difference in the water. Rainsoft reps answered all my questions and it was just a very pleasant way of choosing it.

RainSoft is wonderful. It's really good. The sales representative was very nice. The fellows that installed it were very nice. I have no complaints whatsoever. It was through Home Depot that we heard about it. We purchased the system with the three different tanks by the water softener and then the water heater, and then they hooked up a filter under the sink for drinking water and cooking. What a difference in the water! It's unbelievable.

The RainSoft salesman was very professional. The installer was a subcontractor. He was friendly, a little bit of a boy as far as things were concerned, but apologetic when he made a mistake. In general, their service was swift or whirlwind fast. They didn't give you time to think about alternatives, which was obviously how they operate. I'm pleased enough with the product and I knew going in that I was going to be in a sales situation, even though she makes sure that you were not aware of that until they arrived. I'm satisfied enough. There's room for improvement on the presentation.

My parents had the RainSoft system. I got the Easy 4 or something like that. They did everything fine. There's nothing bad to say about the installation team. There were a few little things in there that should have changed but overall I'm happy with it.

Before I got a call from RainSoft, I hadn't heard about it. I got a call and they got to my place asking if I was interested in having a demonstration. When the person came out, she explained everything and showed us how the system would work. So I made the decision about that. I bought the water filtering system - the one that's for the whole house. The installer was also very, very courteous. He explained a little bit what he was doing to me. That was nice, knowing what was happening and what he was doing under the sink and in the basement. It all went very nicely. We can feel the difference and it's great to be able to drink tap water and not going to have to drink bottled water or boiled water. And in terms of just dry skin, we feel the difference. It was a very good experience. It was very well explained and we got what we were explained we were going to get.

So far the RainSoft is great. I work at Home Depot so I know about them. I know that it's going to last a lot longer and it's backed by the company as opposed to just buying it on my own and hoping that the warranty lasts. It was easy to set up an appointment. The sales representative was there in about a day. Then the next day, the installation team came out. It was all pretty quick. I purchased the 25-year core or whatever. It's just a step below the lifetime warranty, but apparently he ended up installing the lifetime core because they did not have the current core that I paid for. The water is filtered now and it's a lot better.

One of my friends here had had his water tested. I had never been drinking this water, it's so bad. I was at his house one night and looked at his RainSoft system and I said, "Hmm. I think I need this." They were quite pleased with it so I decided they have the guy come out. They even installed it the same day except we had a major leak. The unit that was installed was faulty so I had to call the guy back at 9 o'clock at night. He came right out and removed it, and we shut everything off. He was very, very gentlemanly and a very nice guy. Everyone was very nice there. I just think the system is a little overpriced for what it is. This is excellent water and I love it.

My daughter had RainSoft put in her house. She told us about it. We called her salesman and he came the next day. I didn't have time to do my research, to get online and see who else is out there. And sometimes when I get into that kind of money, I'd like a couple of different opinions because I've never had a pool system put in my house before. He came and I decided to go ahead and do it with RainSoft.

We had bought a refrigerator from Home Depot and RainSoft said they were calling on behalf of Home Depot. They wanted to make an appointment to talk to us and we did. The sales representative was a nice guy. But my dad is not doing well and I spent time with my dad, so we rescheduled, and rescheduled, and rescheduled, and they were kind enough to accommodate us. The guy who was doing the installation kept me informed as to what they were doing and how they were gonna do it, and to my wife's satisfaction, so that was a good thing. They put the thing under the sink and attached our refrigerator water system to it. Now the ice seems to taste better. I know my wife and my girls are very satisfied with the taste of the water. It was a good experience.

We got the Rainsoft water softener and the one that cleans the water. The water is now a lot nicer. The bathtubs and the showers and grates are not all cloudy and it just feels different. Even the coffee tastes different and it's good. I haven't had problems or anything with any of it so far and it's been good.

We had RainSoft install a water purification system in the whole house. We initially set an appointment with them but it took them a while to get around to me. When they came the next day, which we didn't have time to discuss, my husband made the decision quickly. I told the guy that I didn't like the taste of our water. It didn't agree with me. We were gone for a week and a half and when we got back, I drank the water and it was the same taste that I had before. I almost gagged when I got the water. I called and told them I don't want to pay $8000 for something I can't use. They sent somebody out to check it out. He was real courteous, flushed the water, went over it with me with the operations and everything but I just can't drink that water. I'm not satisfied. I wouldn't recommend RainSoft.

The installer had a little bit of a problem because the connection that's supposed to be done was not inspected properly before they start the job. Should be inspected more carefully so that the installer that come to install wouldn't have too much problem in cutting the wall and opening the walls. The rest is okay though. My dishes are cleaner from the dishwasher and when I take a shower it's better. I like it. If somebody cares for the health, I will recommend RainSoft. The things they do I think is better for society, better for health.

We have had good experience with Rainsoft. Everything is fine. I learned about them through my son. He was at Home Depot and they told him about it. Then they came to the house, explained about how dirty our water was and all the chemicals. We wanted clean water for our kids. With Rainsoft, the water is better. It tastes better and even when we take a shower, it’s better. You feel more clean. We really like it.

I've had a RainSoft unit since 95. Most recently we replaced the whole house’s water conditioner. Setting up an appointment was easy. The first guy that came out was really good. We had a problem, he came out, told us what was going on, helped us with everything and then he’s the one that actually helped us purchase it and schedule the appointment. I already recommended them to my parents and my parents bought a unit a couple of years ago too.

My experience with RainSoft has been so far so good. We had a lot of chemicals and calcium in our water. This led me to do research on water treatment systems. I found out about RainSoft when they called me. I got the product for the whole house that cost me $6,000 and a change. After installing the system, I use maybe a tenth of the soap I used to use and it suds up really well. It’s very soft and it’s very good. I don't see any little white flakes in the water. But one of the things that they told me is that the ice cubes will be completely clear once they go through the whole system. They said it takes a while for the air to get out of the things. It’s been about 3 weeks now and it’s just still not clear. Aside from that, everything is awesome, especially since I can take it with me when I move.

My experience with Rainsoft was absolutely great. The guy who came was very instructive. I was most appreciative and they got it put in even though it was delayed the first day. He was very helpful. He did say he was going to put in for me to get a free whatever is the one year checkup because of the delay that I had. I hope that went through. I love the product. Thank you!

The Rainsoft water purifier is good but not installed properly. I asked to upgrade for the garden and the person who installed it prepared for the backyard but did not prepare for the front. So if I want again to install, I need to spend money for the backyard. I also contact the person who came to sell and he said, "Within one week I will send somebody to install." But after 3 weeks, nobody came. Not good.

We tried calling Culligan twice. They told us that somebody else would call us and make an appointment, but never did, that's why we called RainSoft. It was a very good experience making the appointment with the very professional appointment-setter. The sales representative tested the water, showed us the test results and explained to us about the whole system and how it works. It was very well done. I don't remember the installation, so it must have been good. I have noticed a lot of difference in the water since we had the system installed. I was very happy with our purchase. RainSoft is a very good company.

I'm very disgusted with my experience with RainSoft. I'm waiting for them to come out. They were supposed to call me between 8 and 9 this morning. Come quarter to 10, they haven't called, so I called. After 10 o'clock, they swore they'd call me back and gave me a two hour frame of 12 to 2. When the guy sold me the thing, he didn't tell me how expensive the filters and other stuff were going to be. He says that they would be sending me a PIN number to order the stuff with the the five-year supplies. I haven't received that yet.

Overall, I really like the water - the RainSoft products. It was a little insulting when the sales representative was trying to sell it and kept talking about you could save on toothpaste and dishwashing soap. Really, a $5,000 investment so you save on those things? He'd be better off to just talk about how nice it is to have it.

I'd recommend RainSoft. I'm satisfied with the results.

Rainsoft has a water softener that was already installed in our house. They had to redo the computer head on the system. I haven't noticed a difference in the water since they did that but my wife thinks she has. The guy who did the plumbing work was very helpful and thorough, and he let us understand exactly what he was doing. We appreciated that. We're completely satisfied with the service.

My experience with RainSoft was excellent. I would recommend.

The sales representative who came and did the water test was a pleasure to deal with. He was very nice, very accommodating, and informative. We thought it would just be a couple of minutes and ended up being three hours that we spent with him but it was very enjoyable. The installation was also a nice experience. We bought the whole system including the air filter a week ago. They were here for around five hours. We just let them do their work and they were very accommodating in that we didn't interfere with their work and they didn't interfere with our day's activities.

We heard about Rainsoft through Home Depot. My wife received a bucket with all type of knick-knacks in it, and one of them was for a $30 gift card. So when she called, they said they were going to come out and test the water. We just moved to a new house and it was the first company that came out to test our water. The representative was pretty good and wasn't pushy. He wanted to take his time and explain what we had. I got the water softener and then the chlorine remover. We didn't have any problem with the installation team. When I got home, you couldn't even tell anything was even done.

I'm happy with the RainSoft system. Water feels great. The only thing I was really disappointed on was that the guy who installed it ran out real quick. I wish he could have taken a little more time to explain things.

I did a questionnaire/survey with a RainSoft rep at Home Depot and they just asked me a few questions about what I have at my house, what do I feel about my water, and if I have any filters. And then I got a call that someone would come in to check the water. Our interaction with their reps and install team was fine. I had them install the reversal osmosis, the water softener and the other unit downstairs beside the water softener that takes away the chlorine in the water. It's three units. My wife says she does notice a bit of a difference with the drinking water and for me shower-wise, my skin feels different. Everything was good and we've had no issues.

We didn't know about RainSoft until Home Depot called us and came over to do a water test for us. We just moved to a new place and was thinking to get a water softener or purifier installed in the house. We didn't do it until Home Depot came over and we decided to have it installed by RainSoft. Their sales rep, Jessica, was good. She was nice and patient about every question we had. The installer did a good job. It was a good experience and I really like what we have now.

I got a water filtration and treatment system from Rainsoft. It was very pleasant dealing with Rainsoft and their sales reps. The installer cleaned up after. It was great. I had no problems whatsoever. The water is definitely softer now and I'm using less soap and I'm hoping it's going to cut down on my soap usage.

I first heard about RainSoft through Home Depot. I chose them over another company because they were the most readily available to come in and install everything. The sales rep was fun, nice, pretty courteous and professional. We got the EC4 and it also has the filter. The installation team installed some of it and they were really nice. We're still waiting for it to finish installing but that’s partly our fault because we were busy. We finished signing the papers today, and they're supposed to come out later this afternoon. Overall, it was very simple and easy.

My experience with Rainsoft was good. They were very responsive, very professional and knowledgeable people.

We've had the Rainsoft water treatment system for a long time. They call us to update our system. We could either replace the computer on top or buy the whole new system but because my resin is guaranteed for life, all I did was have them put a new computer system on the top. The installation team was good. AHS reps call when they figure I need filters and they send them to me. So everything is fine.

We've really had good interactions with the people who did the RainSoft presentation at our home as well as the people who installed our water softener and reverse osmosis. We've noticed the difference in water since we had the systems installed and everything was great. We didn't have any issues. Basically, they were straightforward, to-the-point and gave us a good price.

Rainsoft had a nice salesman. All the products were presented very well. Installation crew was very quick and worked good. It was very easy. It was a good experience.

It was just nothing but Murphy’s Law from the very beginning... The rep who came to our house said the installers would be here on a Sunday so I waited and waited, and finally called him. He had forgotten to turn in the papers so I had to have it done Monday. He also got my telephone number wrong. So they bothered my daughter at work instead of calling me and the installers came out but without the rock salt container so then the woman in the office told me the installers would be here at one o’clock the next day but didn’t get here till two. The guy showed me his work sheet and she had put on at 1-2.

We have hard water and so we have always been looking for something to improve the drinking water quality. I just happened to be at Home Depot and saw the RainSoft ad and had their filters installed. They were very accommodating. They worked through a space in the basement so that everything fit in very nicely. We had two RainSoft programs installed. One was for just drinking water and we immediately noticed a change in the quality of the water. And about four months later, we had the larger unit installed so that we have quality water in the bathrooms, the toilets and the showers. It’s only been about a month so I'm not sure we've noticed a big change, but they assure us it's coming. It was very professional and the pricing was appropriate.

The RainSoft system is awesome. We've actually already referred it to a couple of other people. We struggled for years trying to figure out what the problem was. We had a plumber and they were going back and forth many times, and we just didn't get any answers. We stepped out with a leap of faith for this process, and honestly within 12 hours, we were just totally amazed. It's expensive but well worth the money we paid so far. We've only had it a short time but we're very, very happy.

The RainSoft fellow was pleasant and the installation went really fast, it was so painless. They were nice guys. I would recommend them.

We had some stuff like calcium in our water, and it’s gotten a little worse since we built the house, and I always heard about RainSoft on the radio and then after I researched online the different systems, I chose them basically because the dealer has been in Winchester for years. One of my relatives had another system by somebody else and they’re having trouble with it. So we purchased RainSoft EC4 and you can really tell the difference and the feel of the water with the system. It was a great experience, and they are great people to deal with.

I love the RainSoft product so much. However, I'm not so crazy about the follow-up.

I got the RainSoft softener and filtration system after I first heard of them through Home Depot. I haven't really noticed a difference in the water. The only thing I've noticed was that I don’t have water spots on my dishes anymore. Overall, it was a good experience.

I was shopping at Home Depot and somebody asked me a couple of questions and filled out a card. They said I might be eligible for a $10 gift certificate from Home Depot. A few weeks later, they called me and just wanted to come out. They said if I let them come out on short notice, they’d give me two gift cards. My appointment setter was pretty courteous and scheduled a time that worked for me. It was just the weekend and they had someone come out the same day they called me. They just had an opening and I happen to not be doing anything. The sales representative was nice. For the installation guys, I had two different installation times because they didn't finish it the first day. Everyone was great.

It was definitely a good experience. I've had RainSoft in the past and again purchased the water system. The installation team showed me everything - how they did it and the setup, and how the equipment works.

RainSoft changed everything about our water source. We really like the water. We're drinking now from the faucet straight. Everything is perfect.

We got referred to RainSoft at a baby shower type of event. A bunch of companies were there and we signed up for something and RainSoft came up to our place after that. We had built a new house and we were curious to see the level of hardness in our water. The sales representative was knowledgeable about pretty much anything related to the hardness of the water and the products. They were really good including the installation guy who told us how to use it. We've been gone most of the time and I haven't had an opportunity to use it that much but there's a little bit of a difference in the taste. It was a good and very informative experience.

Everybody was very helpful. The installation team showed me where they were going to put the system. I asked them if they could move it, which they could, and they made it actually better placed. Then when I had problems with the system (water pressure went down) I called the salesman. He got me in contact with one person. So I called the lady that was at RainSoft and she set up an appointment. They changed our regulator with no fee. I have no bad comments. Overall, satisfactory. I enjoyed it.

We live with a homeowner’s association and RainSoft was a gift. They came out to inspect our water and the person that installed it mentioned it. When he came out to test the water, it was really bad. We had tons of chlorine and sediments because of the area. I bought the filter and the one that goes underneath the sink. The appointment setter was courteous, I had a good time. The sales representative seemed very knowledgeable and he made it a very fun experience. Everything was clean and very nice when I got back from work. Since I had the system installed, whenever the guy came out to test the water, we have a little hand washing test and it actually makes you feel cleaner and the water is actually a lot better to drink. Overall, it was an amazing experience.

We have Rainsoft system for like 15 years now. We're pretty satisfied with it. We upgraded it to the new system. They were very good in installing it. They provided very good service, very good technical support and very good customer support.

The salesman of Rainsoft was a very nice man. It was a nice experience. They were very thorough and explained everything well and put everything in well. I would recommend Rainsoft.

Rainsoft's product is great. I love the water. But when it comes to installation, the installer wasn't so pleasant. He complained of not feeling good so he wasn't the nicest to deal with.

We're very happy with RainSoft. It was a week last Thursday evening when it got cranked up. The guy that did the work, Kelly, did a real nice and neat job.

We currently have half of the RainSoft system installed. The under the sink one is installed. I’m doing a bunch of renovations around the house so we’re in the middle of projects, but all the water coming out of our sink and refrigerator is through the reverse osmosis system, and we see a difference in the water. Our ice cubes are clear. I’m very happy with it. The sales guy was absolutely wonderful and they actually were probably one of the better installers I've ever let do anything in my home. The experience was satisfyingly painless.

I would recommend RainSoft. The water is really nice and soft now. I'm hoping it's clean and we've enjoyed having soft skin again.

A RainSoft salesman showed up at my door. It was made by appointment, but I didn't know that it's what I was getting into so it was slightly deceptive. I knew it was a water test and I was clear there was going to be a pitch, but he wasn't completely upfront but I don't blame the guy. You got to get in the door. The installation team was great. The water is definitely improved. I got the complete package with the air filtration system as well, and that's not in yet and it's been a little while. In fact, I called the local RainSoft people two days ago and asked them and he said the order was put in on the 4th, which I don't remember when everything else got installed, but I think it was before that. There is some type of delay from when they installed the water stuff to when they actually ordered the filter for the A/C system. I've already got the bill so I would like for the whole system to be going and it's a little frustrating.

In my repeated dealings with Pure Water Inc of Huntsville - operated by Randy Williams, I can say absolutely that they are fabulous to work with. Randy is a consummate professional. In an industry that has incredibly high turnover, Randy's personnel are always consistent and bring with them a positive attitude and seem to always go the extra mile to ensure their customers are happy and satisfied. The product - Rainsoft - is excellent for me and my household. My water taste better, my kids are healthier now as they drink more water and less of the soft drinks. Randy's personnel are polite, professional, they follow-up with you on anything they say they will. They answer all of your questions.

We had just moved into a house in Arizona and the water is very hard. We knew we were going to have to get something in the house. A Rainsoft representative called us and we scheduled an appointment. The salesman was knowledgeable. It went very well and we ended up buying. They came quickly and did everything correctly. We didn't have any problems afterwards. Everything was fine. As far as the product is concerned, it's hard to tell. You're just assuming that the water you're drinking is healthier...

I would recommend Rainsoft to friends. The presentation was great. The follow-up was fantastic. The only problem I had was the way the price was presented. Instead of just having a price, they were negotiating with you, trying to get the most money they can. They kept dropping the price to about what I really wanted to spend. Other than that, we're very happy with the product.

I had hard water with a lot of minerals in it and had heard about Rainsoft over the years. They were very professional and did an excellent job. Since having the system installed the clothes are cleaner.

My parents had a RainSoft system. I liked their water but I could never afford it. I hated the water in Melbourne when we moved back here. We've been in this house for 17 years and I just can't take the smell of the water anymore. We had a little extra money so I made the appointment. My husband didn't want to but I told him we could just listen to what they had to say. When he saw all the crap in our water, he agreed to do it. Within a week we could see the difference in the water. And we have an old water heater that's 17 years old, but we know we can see the difference in the water.

I've had RainSoft's water softening for the last 15 years or so. There was a problem with that and we had to fix, so that's why I called the agent. They fixed at our place here. A very pleasant experience. The customer service is really good.

We were at one of those home shows and the RainSoft representative, Cindy, asked if we wanted to have our water tested and I thought it sounded like a good idea. We had talked about doing it at some point down the road a long time ago. She came out and her demonstration was so good. I got grossed out by other people's water. When she was done with the presentation, we just said yes, we'd like to have this water system. She was fantastic. The installation was really good and fine. They did do something wrong or incorrect. It was a minor thing, something about missing a pipe. They came back in and fixed it and it was good. I would recommend.

I know that our water is so contaminated. My husband heard about RainSoft from a rep that came around. He was marvelous, excellent and professional. We had a RainSoft system installed. Our experience was very pleasant and educational. My skin seems to be different, and I use less soap.

The RainSoft people were real professionals and did a very good job. They were nice. And since having the system installed, the dishes are all clean when they come out of the dishwater and there is no cloudy water.

Somebody called me because I just purchased the house. I bought RainSoft's water softener. The sales rep was really good. He was very straightforward, did the test and was helpful. The installation team was awesome. They had actually messed up on it, but it wasn't their fault. They just couldn't get the plans of the house right. And so, he went to the store, got more supplies and went above and beyond what he could have done. He could have just still installed it, but it would have been kind of a half done job. I was really impressed with the quality and fast service and everything.

I think RainSoft’s system sucks. I am not happy with it. Everything I was told about the system when I got it is false. I tried to get them to call me. He won’t call me back. He called me whenever he wanted me to buy the system. But now after I got the system, he don’t want to return my phone calls. The damn system is going to come out, whether they like it or not. They won't come out and do the system like they told me they would. My husband goes out and does their job, and then they get paid for it?

I was in Home Depot and RainSoft approached me about doing a water quality test. And after they came out and did it, then I was like “My water’s gross,” and I wanted to install the system. My experience with the sales representative and the installation team was good. They were courteous, knowledgeable, and explained the process to me.

The RainSoft salesman was very informative. I found the company on the internet and I called them. The price was decent and comparative with other prices. Everything went fine with the installation and they did a professional job. It was a nice experience. It's a reliable company and I will use it again.

RainSoft repaired my old unit by giving me the upgraded control panel board and the new system is working very well. Their sales rep was kind, well-informed and dependable, and install team got it done quickly.

Actually, I was surprised when RainSoft showed up at the door and called up to come and test the water. I was approached at the Home Depot with somebody who asked me a few questions about water filters. They didn't mention anything about the whole system. The installation team was okay and they did whatever was supposed to be done. What I was surprised at was the price. I didn't expect it to be that high and I wasn't happy with it.

I do plumbing work so I’ve known RainSoft for a while. I got tired of the rust stains on my plumbing fixtures. Both experiences were very good. They were courteous, helpful and explained everything. After having it installed, it’s no longer leaving stains on my fixtures. They lived up to my standards.

They replaced my water system with a newer one. I had used Rainsoft in 2001, so I was already a customer. I had a chlorinator and it was always a problem because pumps won’t last long with well water that have a lot of minerals in them so it was time for me to have to replace the pump and the chlorinator. With the new system it has an oxygenator and it doesn't have a pump, so I don’t have to fool with that. All that Clorox, all that mess is gone. All I have to do is just enjoy my water. It’s terrific! They were on time, efficient, and were helpful.

I had a water system and it wasn't working. I got a RainSoft through Anderson Water Systems in Rochester which put it in. They were very good. They put everything in just fine. It was quick, easy and no problem.

We enjoy our RainSoft water softener. We first heard about it as a promotional at Lowe’s Home and Garden and we were more motivated by the $20 gift card. We had a nice salesman, and we knew we needed it. However, the first installers made a sloppy job of the installation. We were very, very unhappy and they had to come out two more times to correct that error. One of their errors is something that nobody has offered to correct, so we live with it unfortunately. The first installers installed the filtering system very incorrectly and didn't give us enough information. They failed to tell us how to get our ice back up to speed. The follow up installers did a good job.

I was at Home Depot and a guy approached me. And then, I got a phone call saying that I could get a water test. They came and they tested the water, and then they sold me the RainSoft system. The sales rep was great. The installation team was very good as well. They wouldn't even let me tip them. It was a very good experience.

We purchased the RainSoft water filter, the one that goes under the sink. We had heard about it through Home Depot. There was this test that they showed us about how hard our water was. It made us decide to install it. The water is cleaner and we can drink water from the faucet which we don't do before. It was very informative and the tests were good.

We got the whole system from RainSoft. Everything was okay and fine. Right now we're having a little problem. When the water thing is on, the water pressure goes up and down. I don't know if it's normal or not. The gentleman said that he would give us a call in a week and then somebody can take it out. One thing I will recommend is the person who installed it. She was fantastic people-person, she answered every question; in fact, she shocked me when she showed up because I figured some guy would show up. She was absolutely superb. She did everything the way it was supposed to be done,took me through and showed me all the different things about it. I didn't like the fact that they didn't keep me informed of certain things like when they would be here.

I got a thing in the mail saying to fill a survey out and I'll get a $20 gift card, and then someone from RainSoft called and said they were the ones that sent them out and wanted to do a test of our water. After seeing and knowing how much chlorine I get in my water, I decided I needed something done and bought their water system. They were very professional and very courteous. When I take a bath, I can definitely notice the difference in our water. I'm having a slight problem with the one system that goes underneath my sink and they're addressing the issue.

After the RainSoft people tested our water and saw that the water looked really bad, we decided to purchase and put in a water softener system that they installed. We can tell the difference in everything, the taste and it's softer than normal. The RainSoft team was good, no problem.

I've only had the RainSoft water system for a few days but everything seems to be good.

We heard of Rainsoft through the program they have with Home Depot where they give the envelope to check your water for free and then they come through the backdoor. What was interesting is on the card, when they gave me the envelope to send the card, I said, "I do not want to be approached for any water systems or anything like that." Then they said 'We would like to test your water because it was found to be very hard." When he came out and did the testing, we came to grips with the reality of the need for the product. That's why we went ahead and bought the water softener system. And we can see a difference in the water.

I bought a RainSoft water softener because I've had them before. Their reps were wonderful and very good to work with. They're very professional.

Originally, it was a misunderstanding but I would rate my updated experience as a 5. They followed up good and they did everything we needed. They were excellent, they followed through on what they said, and they get 100% satisfaction from me.

We have had a Rainsoft unit for almost twenty years. It has moved with us from house to house as I have asthma and my husband has been toxic poisoned so it was imperative that we kept it top notch...The Rainsoft office in Wichita closed down, apparently our files wound up in the hands of a scam artist named **. When I called RainSoft they told me it is not their problem as he has not done them any harm... As a consumer, I am the one who must file charges. We had Cheney Door come out and service it and it is still not up to snuff... We have new computer board, new filters, and reverse osmosis... and we still have floaties in the water. My husband still tastes something in the water. We are out 1400.00 to the scam artist and another 400.00 to Cheney Door and I am having to go to court to try and get the scam artist caught and stopped.

The RainSoft people were nice and thorough. We chose them to install a water system in our home. Everybody's pretty good except that we still haven't got a confirmation email. I called them the other day for products. The product department seems to be falling down.

The girl from Home Depot called us and represented RainSoft. She gave us a talk on this and she got me convinced that it was a good deal. I purchased it and everything went well. I haven't noticed that much difference since we haven't had it that long, but I think there is a difference. So far so good. I'm most happy.

Rainsoft gave us a test with the water so we made up our mind to get their water system. Since we had Rainsoft our hands are not as dry as they were and the taste of water is better. I would recommend them.

We had been thinking about doing something about our water and ran into a woman at Home Depot who was promoting the RainSoft water softener. Sales and installation team were great. They were very friendly and knowledgeable. Since the installation, the taste of the water is better and it's better for showering. I don't know if it's worth the money I've paid for but only time will tell because it's pretty expensive.

Had a good experience with Rainsoft. The guys were real nice. They came out and installed it. Our water don't feel as hard and have better taste.