RainSoft Water Treatment Systems Reviews

I got the RainSoft water system for the house and the faucet. The rep came to my door to do the water test, and he was great. The installer was also knowledgeable. We had a conversation about my granite and he assured me that he was good at what he does and I could trust him. Now the water feels better and we don’t have to use as much bottled water anymore. It was a very good experience overall.

We got our water tested and the sales rep of Rainsoft was informative and explained the product level to me. The installation team was also good but they had to come back because they had to dig for the drain, for the outside. Other than that, it was fine and our water definitely tastes better now.

I feel like we've been taken advantage of. Our system was installed 10 days ago. I was approached in Home Depot about allowing a 30-minute presentation in my home on water treatment systems for a $20 gift card. Our water here is terrible, so I gladly agreed. The presentation took 4 hours. And it wasn't because we goofed off.

RainSoft called me and we scheduled a consultation. The rep stayed in our house for five hours, which was long but it was very useful. He definitely taught us a lot, and we’ve noticed the difference in the taste of the water compared to ours and with the filters. The system is perfect and we love it. It was interesting and a learning experience for my husband and me.

American Home Design does a lot of work for us and they told us about RainSoft. RainSoft called ahead of time for the consultation and it was very pleasant experience with their rep. He came in, tested the city water, and we saw what was all in the water and it was disgusting. We never drank the water because we usually bought bottled water but he explained that all bottled water isn’t good either. So he tested a couple of bottles that I had and one was okay while another one wasn’t so good. He sat down, explained it all, and wasn’t pushy. At first we said no and that we couldn’t afford it. Then we tried to figure out how we can work it in and now we love it. It’s simple and the water tastes great and makes our skin feel so soft and good.

We've had Rainsoft for quite a few years now and we're very happy with them. The system is doing really well. However, we're getting rust in our bathroom for some reason but they've already set up an appointment for next week. So, mostly we're good to go.

The water that we were drinking before we bought our house smelled like really bad chlorine. Drinking it makes us nauseated. So when we bought our house, I decided to have the water checked. Jerome the RainSoft salesman explained everything in detail. He showed us the test and then hooked up something to show us what the water will actually taste like afterward, which tasted so different without the system. The guy that did the installation was great. RainSoft has a lot of really good people working for them and I've experienced excellent customer service from them.

Our water tasted and smelled bad. We previously had RainSoft in our old house and then when we moved, they sent us a card so we called them and got the system here, too. We got the reverse osmosis on our sink. The sales rep was very friendly and nice and knew what he was talking about. The installation team set up the system, but had to get some piece of tubing and then come back and install it. They ended up giving us some free salt because we wanted the system quicker than we actually got it. The first person who was to do the installation ended up doing it the next day. It was kind of a crazy experience, but we're glad we got the system.

Our technician was very knowledgeable and experienced. He shared helpful information, and worked assiduously to get the job done right--despite a couple of obstacles that delayed completion until well after normal work hours.

The sales rep made a lot of sense, and was very enthusiastic and had a lot of confidence in the product. We got the water softener and the filtration system. The product isn’t inexpensive but it seems to me that it’s worth it. The water is clearer and the ice cubes are almost transparent. The glass doors and stuff on the shower have a lot less build up and the soap lather is better. It's pretty much what the salesperson described.

I believe in honest reviews because I use them often when determining whether or not to buy some of the more pricey things which I consider more of an investment rather than something cheap and throwaway. Let's face it, we like to know if the money we're putting out there is buying a product that lives up to its claims.

I saw a free water testing kit at Home Depot and wanted to test my water. Home Depot called to tell us about our water result and recommended RainSoft. Then Rainsoft called us and the gentleman that came was really knowledgeable and explained everything greatly. I got the reverse osmosis and conditioning. During installation, my wife said the installers were nice and friendly. Since getting the system, the taste and pressure of the water are better. I don't see any more soapy spots around water areas which was our major concern. We've had other concerns as well but they have been very prompt with getting solutions out and have been pleasant to work with.

I've always had those mini filters that is on the market and I've never considered anything like what I've got from RainSoft. The installers that came out were polite, on time and efficient. They cleaned up after themselves and provided us with the necessary information that we need. I also like their customer service and their follow-up process. They asked if we were okay and if there's anything they can do or if we have questions. Now that I have their system, I've noticed a difference in my laundry because after every wash, we usually need to take out the filter and empty it because it's always filled up with fiber from the machine. Now, we do it every three or four washes. I'm extremely satisfied with RainSoft.

I had a free test from Home Depot which led me to research on water treatment systems. Rainsoft then called me on the phone and when the sales rep came out, he showed us a lot of things with the water and the different uncleanliness of it. I was at work when they did the installation, but they did a good job and it looks really good. It has improved our water system so much. I no longer have the heartburn that I used to have. Our water tastes so much better and the shower feels differently now as well.

The RainSoft salesman was knowledgeable and explained everything well. We ended up getting the whole softening system, and we like it. The only thing that I didn't like is they told us that we were supposed to get products like laundry detergents, soaps, and things of that nature. They said it would come within three weeks but we haven't received anything from RainSoft yet.

We had very hard water here and heard about Rainsoft from my neighbor. The sales representative who came for the consultation made us aware of everything and he was great. We bought the unit under the sink for the fresh water and the one throughout the whole house. The installation team did their job, were very conscientious about what they were doing, and cleaned up. Our drinking water is much better now and everything is much more pleasing as far as doing the wash and dishes. We recommended RainSoft to a friend.

I had no problem at all setting up the consultation with the sales representative from Rainsoft. I was told that somebody was going to be here at a certain hour and that's the way it went. The sales representative did a very good presentation and answered all my questions in a correct way. That's why I got myself the Reverse Osmosis System. I drink more water than I used to because the water is very good. Later on, I'm planning on buying the whole works.

Taste is horrible and feel is worst than when I had tap water. I would prefer bottle water or a different company. Worst company and don't help their customers. Stay away from RainSoft. Run if you hear RainSoft. I paid cash for the system and didn't even get a refund after one and a half weeks of taste and feel bad water. I wish I had do more research on this company before I invested my time and money into their products and get a bad taste in my mouth. Worst worst worst company ever.

I was offered a water test and I ended up purchasing the regular sized RainSoft house product. It's been very nice. My skin is better and I’m glad to be drinking cleaner water. Hopefully, the water tastes different.

I did the Home Depot water test and then I had someone come out due to water hardness. The rep was here for two hours, went through some demonstrations and then went through the system. I ended up purchasing the RainSoft reverse osmosis system and then the whole home system. Since installation, the taste in the water and the water softness have been definitely better. My experience has been pleasant.

I needed to get a water softener because we moved from a different State and the water is a lot softer there and there was a lot of chlorine in the water here in Iowa. Then I heard about RainSoft from Home Depot. Setting up the consultation with RainSoft's sales rep went smooth. They asked me when I was available, and everything, including when the installation team came to my home, went professional.

The RainSoft sales rep called and showed up, and he had a book with all kinds of data. I can only assume that it's all correct. He was very polite, took his time and answered all of my questions. His demonstration was amazing. We got the complete RainSoft package. The water is awesome. However, they've already had to come out and repair the water in our shower. But the neat thing about it is I could tell that something was wrong. So, I called them up and sure enough, there was. The difference in the water is just amazing.

I had Culligan before and I've had a lot of bad experience with them. Then I was at Home Depot when I saw Rainsoft's pamphlets there. The sales representative was very understanding about setting up the time for consultation. He came and I really appreciate how he demonstrated everything. We've noticed everything different since we had the RainSoft system installed. Now our skin is softer, our clothes are cleaner and we don't feel that dirtiness on our clothes. We can taste the water a lot better and it's wonderful. I've loved everything about it, it's excellent and I've highly recommended it to my friends.

We found out about RainSoft when we submitted a water test through Home Depot. The sales rep that came out was great. He explained things, showed us the test and then he gave us the information as far as the setup with the person coming out. They called me and we picked a day that worked for everyone and then they came out and set it up. It was a smooth process. I didn’t have to do anything.

The sales guy was awesome and he won me over. It's been a positive experience with Rainsoft and I'd recommend them.

I came home one day and my wife was talking with the salesman from Rainsoft. I met him for a little bit but she already wanted it and we got the whole system for about nine grand including the washer. The product doesn't benefit me at all. I can get a clean smell from the washer but other than that, the water tasted different at first. The main selling point was to get cleaner water which should help out with the skin irritation of my son. So if he doesn't get it throughout the winter, I'll know for sure if the product works or not.

I wanted to get my water tested and the first time Rainsoft came, they were an hour and a half late, so we didn't take them. It was rescheduled for the next day which they told me would take an hour but ended up being three. But since installing the system, our water has been very crisp. I always drink iced tea at home and it's so much cleaner that I can even taste the difference when I go to other people's houses, like when my family goes to my sister's house and drinks iced tea there, it's so thick that I feel all of that stuff in my body going in. RainSoft really opened my eyes to know exactly what's out there.

I purchased a RainSoft system for the whole place and another one for the kitchen sink, and I am very pleased with it. The installation went smoothly and everything went fine. Since I had the system installed, the water is very clear and it's better than bottled water. It really tastes good. My daughter even said, "It's wonderful. We love and enjoy it."

We sent in a water test kit from Home Depot and RainSoft wanted to come to the house to do a demonstration. Their sales rep seemed to be a little pushy. We wanted to think about it for a couple of days and see if it's something we wanted to go with financially. But he told us that we better take advantage of this offer now since it's a one-time deal. There was a little awkward situation towards the end of the night, after the demonstration. Still, we ended up buying the basic package which softens or cleans the water.

One of our neighbors had RainSoft system installed so we did too. Their sales reps were good and their installation team did a great job. The water tastes better now. So far, our experience has been good.

We got a RainSoft system after the water test. The sales rep who came for consultation seemed to be very knowledgeable. He did a very thorough job about explaining what is actually in the water, where it comes from specific to our ZIP code and our water sources and it made sense to us. The installation guy was very good and worked very, very well. Now, we have done away with buying bottled water since we buy every once in a while just to have something on the go. There's also a reduction in the detergents that we buy. Also, the water that goes on the body and the lack of stuff it leaves behind on the showerhead, on the dishes and especially the silverware and the glasses, it’s not clouded anymore. RainSoft has delivered what was promised.

I got the water system from RainSoft and customer service explained the process pretty well and showed everything to me. He did a great job.

We like our RainSoft water treatment system and we can tell it feels softer on our skin. I first heard about them through Home Depot, and their sales rep came and did a water test. He was nice although he misled us for a little bit when he told us to tell Rainsoft that we don't need to call him as much. But then the tech who put in the system said we need to because it's going to be harder to keep the toilets clean since the system takes the chlorine out and we needed to put in chlorine tablets. But it's been a good experience.

My wife has been wanting a water softener for a while. RainSoft called up and asked us if they could come over for an informational thing so we said yes. Their sales representative then came and he was amiable. We got the softener and the reverse osmosis drink thing. It went fine with the installation team too.

After a very hard sell experience from a dealer (came with a supposedly free water test from Home Depot) my fiancée decided to purchase their filtration system because we were getting ready to adopt three little boys. Here it is two years later and we owe more on the darn thing than the original purchase price. Our monthly payments doubled after one year with no warning. And they called today to schedule a cleaning of my unit for the low low price of 140. What a scam they have going. We should have stayed with the Brita pitcher and bottled water. Don't waste your time and money on this.

Originally, I researched RainSoft because the water in our area is bad. The consultation was a little too lengthy. When I was initially called about it, they said it would take an hour but it ended up taking three hours. But the sales rep was very nice and the installation team was awesome. The installer was very informative and I was very happy with everything he did. We’ve had a couple of techs come out just to check things, and everybody’s been very professional. The one that really stands out was a guy named Lance who came out and was really good. But they all did a great job.

We love RainSoft so far. RainSoft called and asked what time the consultation would be good and we set it up the next day at a certain time where we happened to be both available. Everything went fine and was real good during the consultation. There are some days when we turn our water on and all we smell is chlorine. He convinced us it would all go away, which it did. We got the EC4 Series that is a water treatment system. The installation guy was really good, knew what he was doing, and explained everything when he was doing it. We're using it and it's doing good so far.

We have hard water at the area where we live. We didn’t want to get the RainSoft water system for some time. Then we were approached at Home Depot and decided to pull the trigger and bought their water filter system. It is a good filtration system. I love drinking the water and taking a shower. I take showers more often. Before having the system, I used to wash my cars outside and it would leave hard water spots.

We needed a water softener for a lot of things, especially for washing clothes, since we live on a farm and our water is rusty. Everybody from RainSoft has been very cooperative and friendly, and we got along just fine. Since installing our system our water has not been rusty like it used to be. Everything’s working the way it’s supposed to.

We moved and our realtor who we've kept in touch with recommended RainSoft. We have a well system and the house has been sitting for a while so we needed someone to make sure everything was up to date and running properly. We’ve had their representatives out a few times and we've always had really good experiences with them. It usually was the same two guys and they work well together. They are really professional, kind, nice, explained things in layman's term that we can understand, and have always gone above and beyond to help us fix whatever issue we were having. They always look at the system, explain all of our options and cost, and help us make the best decision for us.

I had our water tested through Home Depot. I talked to a lady with a place that tested my well. She set up the appointment for me and a sales rep from Rainsoft came out. He was very knowledgeable, knew what he was doing, and knew how to sell the product. I ended up buying their water filtration system. I had quite a bit of interaction with the installation people as they had trouble setting it up. It seemed like there was a gap in communication between the guy that I bought it from and the installation people about where to put the system. They had to work for a long time to figure out how to get it right. Since having the filtration system, the water is a lot softer and smoother. It doesn't have a chlorine smell to it and the taste is better.

We were shopping in Home Dept when a lady asked us about our water. We told her it was terrible so she hooked us up with RainSoft's sales rep who was professional, intelligent and knowledgeable. He said he was a master chemist and that he used to be over the Dallas water system. We've had serious problems with our water for 45 years. The whole water system is the worst in North Louisiana. It would stain fixtures and clothes. We took the test and he showed it to us versus what it looked like before he ran it through his little machine. He convinced us and we did the deal. Home Depot offered this closeout deal to do it that day for free soap for about five years and no sales tax. We got the full treatment plus the water under the sink which breaks it down to bottled water purity.

I had an old system but some friends of ours told us that I should get a new one because they did. So we got it from RainSoft and we're always liking it. It's a pretty good softener and I got the best product they had. It has value and is a lot better than my old one was. They improved it and I like that. When the installers came, they were friendly, courteous and very good. Since then, I have noticed that I got an on demand hot water heater and it's been better. It's also been hotter so it's working and it's doing a pretty good job. I'd recommend them to any friend or anybody.

I live on a lake and the water was cloudy. So I schedule with RainSoft, and I got the outside unit and the inside unit which cost me $7,800. It took a while for the water to get clear but the sales rep said that was normal under the circumstances. The sales manager answered any questions I had right away. The guys that did the install, were very polite and seemed very knowledgeable. They did a great job. They did it in a timely manner. Everybody that was involved was perfect. I had a problem with it at first. I had to call RainSoft and everything was handled as soon as I was off the phone. Now, I can see my bathtub's bottom.

Excellent service. I bought the water softener system with the salt tank for the whole house. The sales representative was great, really knowledgeable and pleasant to deal with. The installation guys were great too. Our skin quality has improved, we don't have to use lotion now and don't notice any water spots on our dishes anymore.

I was dealing with peroxide that I had to check every day and I wanted to get rid of that and I wanted something more modern and automatic. I got news from my friend that RainSoft was very good and there were no chemicals so I was delighted. The sales reps tested the water and my sulfur was very high so they gave me the best machine that they had. What we like the most is that the smell of the sulfur disappeared right away so we're very enchanted with the system. It's a bit costly but I have to pay for quality and up to now we're pretty satisfied. We haven't had a water softener for all our lives and it's so much different. The installation team was fantastic. They were father and son and they were working alone. They did beautiful work and were very effective. The piping system was a good installation. They installed this treatment and I don't have anything to do, except to add salt whenever the softener is finished.

I had a great experience with RainSoft. The water testing come out so good so we went with them. I got the system installed under the kitchen sink and there has been an improvement in our drinking water.

Overall, I had a good experience with Rainsoft except the time that they said that the consultant will be there. They said it was gonna be an hour and it was more like two hours. But other than that it's okay. Their rep was friendly to speak to, knowledgeable and seemed like he had been doing it for a while. I got the water purification system for the house without the reverse osmosis. However, the person that had entered in our stuff for the product giveaway had keyed in the wrong address and it went to a neighbor but everything was still there and they gave it to us without issues. That was one negative because we were waiting an extra week wondering where it was then found out what happened.

The water that we had where our house is real hard. We had an incident where we had to replace the flapper valve that controls the hot water heater after only about six months because it was already about one-third restricted with calcium deposits. We decided to have it checked up and the plumber that replaced it recommended RainSoft.

I got the water softener, the Clean Start for the washer and Ultrefiner for the drinking water from RainSoft. Ever since I got the system installed the water tastes a lot better and my rashes seem easier to maintain now. I also love the shampoo. The rep was really good with the water test and in explaining the whole system. The installation went really well. We got our little pack of everything and we're suppose to get more of the soap. He told us that my wife would be getting an email so she could select what flavors, so it's one time. We never got that and we never got anything in the mail about any more soap. I think I'm gonna call and ask somebody about that.

There had been no problems when when the guys went through installing our RainSoft. They told me what they were doing and they replaced some things that needed replacing. They were informative. It was really good all the way through, so I was very satisfied.

We wanted to have clean water to drink so we researched about water treatment. We have been with RainSoft for years, and we're happy with them. Their service is excellent and everything works fine. We purchased a whole new unit since the other one we had was old and already needs repairs, and maybe a year from now there won't be any parts anymore. I was watching the installation people when they were here and they knew what they were doing. Since having the system installed, my water has been nice and soft the way it should be. I'm very satisfied.

My wife has been trying to convince me to get treatment for our water since 1998 and then we've heard about RainSoft through our son. He got it and he kept telling us how great it was and what a difference it made in his life and his family. He called RainSoft and set us up an appointment with a rep. He was very informative. He showed us all the different things that were in the water. He's a good representative of the company. The installation team gave us a lot of information about how the whole house water system works and where they wanted to put it and where we wanted it. Then, we worked out exactly where it should be. We didn't dredge the entrance to the attic, but that's okay. We're satisfied with it.

We had some well issues in the area where I live and I only live there six months out of a year. When I came back, I noticed a significant difference in the water and a new well had to be dug. Some friends & neighbors told me about RainSoft. Rainsoft called me, came out and gave me a consultation. They were very accommodating and the guy was very friendly. The installers were on time and courteous. They also told me what they were going to do and there wasn't any mess. After the installation, I noticed a difference in the softness of the water and in my laundry. Everything I expected is what I received so I'm happy and overall, it was great.

We had hard water so I looked into water treatments. RainSoft's sales rep did a pretty good job although he left out a couple of things. He admitted that after I asked him later on, but it's fine. I got their water treatment system. The first guy who came for the installation was very nice, but he did not have a water gauge. Otherwise, he needed a blocking cap to stop the water once he did the thing. He had to drive back to Home Depot to do it which took more time. He never did get a water gauge, so when he left we didn't have enough water pressure to run both our toilets, except the pounding on the pipes that pumped the water up there. I called and another technician was sent out who corrected the problem.

I love our RainSoft water filter. When I had some questions after I talked to the salesman, I received a prompt response. Then one person came and installed the system and did a very efficient job of that. It was a very pleasant experience and up to this point, they have done everything that they promise to do. And every time I made a call, I'm answered immediately. I talk to a live person and I certainly appreciate that. I had a whole house system prior to this installation with RainSoft. And I have noticed improvement in the pressure that comes from under the sink attachment. The water that I had with the other system tasted very good, but it was very expensive.

We live in an area where the water is terrible. Even the water that comes out of the water treatment facilities has some problems. It's high in chlorine. So, we were looking for a water treatment system. RainSoft's rep, Robin, came out and did a presentation. He was very personable and a good salesman. He did his job really well. It was very easy to convince me because I knew our water wasn't good. He still showed it through his little test kit. Also, we had a very antiquated system that was not providing us with the level of water quality that we wanted. He hit us at the right time, so we purchased their reverse osmosis system for drinking water, the full soft water system, and the ozone unit for the washing machine that allows us to treat or wash the clothes with cold water and with a little soap. They said we'll use the detergent for the scent and it works fine. We got the whole nine yards from them.

I purchased RainSoft's water treatment system, and noticed a difference in the water since it has been installed. Everything worked well from the consultation to the installation.

This a horrible company with a lot of hidden subjects and charges. I absolutely do not recommend this product whatsoever. All of their promises are lies!!!

I had hard water where I'm located and a friend who has RainSoft told me about it. The sales rep we dealt with was nice. He came out when he said he was going to come out on time. It wasn't a big deal talking to him since I already knew what I wanted. They answered all our questions and were very informative. The installation guys were very good too. With RainSoft system installed, we have noticed a big difference. The water and our skin seemed softer. I didn't have a problem with the taste before we got it, but the water seemed to taste a little bit better now. We enjoyed the experience and we're very happy with the product.

We bought a water softener from RainSoft. We liked it so much we referred someone and they got it as well. The sales representative was the best and he worked on our time. He explained the system very well and did testing while he was at our home. We already had a treatment system and he gave us a lot of knowledge about what we had. The team that installed the water softener was very nice and my husband was pleased. We're trying all the products that we got with it. We had problems with bubbles at first. But this is the first week so we'll see how it goes. But overall we're using more of the water now for drinking.

My wife had heard about Home Depot doing water treatment services so we called them and then we were referred. Her parents have had soft water in the past and she’s had really good experience with that. The sales rep was incredible. She came in. She’s very professional, timely, gave us all the options and explained what was best for us. The entire experience, other than waiting for our scheduled date for them to come install everything, was great. The installers were in and out very quick. It took a lot sooner than I had expected. And they were good about explaining what steps they had to take and where they were in the process. Since installing RainSoft, appliances are definitely working a lot smoother. We can tell a difference in our clothes and our laundry. There’s also a cleaner feeling after showers or washing hands.

Setting up a consultation schedule with RainSoft's sales rep was easy and comfortable. He came and did a couple water test treatment and showed us the difference between with and without the water softener. He was very knowledgeable and friendly. The installer scanned our house earlier in the day and started working on the project. And then when I got off work, he came over and finished it. He worked good around our schedule. The water is a lot softer now and we're using a lot less of the soap. I'm very satisfied with it.

Our water well has really hard water with a lot of iron and we were looking at cleaning it up. We set up an appointment for RainSoft to come out and do a test. Their rep came out, did the water test and I did it with him. He did a good job answering all the questions and explaining how it all worked and showing us the test. We got their water softener, the EC4 filter, the Ultrefiner water drinking system and the reverse osmosis system for drinking water. The initial installer who helped install did okay. However, he damaged our dryer lid, so we had RainSoft send us a part for that which they eventually did. I've noticed that our water is a lot better now. It tastes better and we don’t have the rust deposits.

We purchased the whole house water system from RainSoft. Their sales rep explained the system to us. He was very professional and very nice. The installer was awesome and worked very hard. Now, our water is a little softer, but I was hoping it'd be a bit more softer than what it is. They're supposed to come back out to check it, but they haven't yet. I'd recommend the system but the price is too high and I think that would probably turn a lot of people off. And you'll feel a little pressure from the guy who comes out and gives the sales pitch. But overall, the people were very nice and professional and hopefully, we will like the system as time goes by because I haven't seen a big difference yet.

Home Depot told me that RainSoft were offering a free test and I went ahead and availed it as I definitely wanted to see what kind of water we were drinking. Setting up the consultation with RainSoft was super easy and the sales rep was awesome, very friendly, easy to talk to, and was above and beyond from what we would expect of her. Her knowledge was over the top and her passion and enthusiasm were there. The installation team were super friendly as well, very efficient and were in and out quickly. I asked them if they needed anything and they said none. Since having the system installed, the water feels oily, which we know why, but it feels different.

We bought the whole water system from RainSoft because of the pollution and to have better water for the family. Their sales rep went to our house to show the product and he was very polite. After the installers finished the work, they explained what I needed to do in case of leakage. Since then it’s easier to clean my bathtub and bathroom.

When I bought my house, I got a Home Depot gift card but with that card, I had to let RainSoft come do a presentation. Then I discovered after the presentation that my twin sister has the same system in her home. We had to reschedule but the general manager called to apologize and reset everything and it worked out fine. My sister was there at the house when they installed it, and she said everything went fine and they were quick about it. The guy that came was wonderful and did a great job. They were really pleasant to work with.

Our water was really hard so I began researching for treatment system and found RainSoft. During the consultation, the RainSoft sales rep told me what they would do, how long it will be installed, and the prices. Their installer showed up on time and got the water softener set up. He also cleaned up after himself. The water quality is much improved since then.

The water where I live is very hard. I had just recently moved from an area with much softer water and was looking for a way to remedy that. I asked for a consult at Home Depot and RainSoft called me after that and set up a time, and then their agent came out and talked to me. He worked well within my schedule, was very knowledgeable, took time to answer questions that we as well as my children had. It took a little longer than we expected because of the random questions, but it was a lot of fun. We purchased the water softener and reverse osmosis system for drinking water

I had a Rainsoft water softener installed 30 years ago and it worked great for several years. It finally gave up and I went on the computer to find a dealer and the one I found was in Missouri. I was disappointed that there wasn't anything local but they did a good job coming a long way over here to Illinois and taking care of me. Over the phone, they knew exactly what I had. The guy that showed up had one in his truck and he sold it to me and he installed it. He was able to take the old unit out of the tank that I had and took it outside, cleaned it all up, took it back down the basement and put a new unit in it. So all I had to do was buy the unit, not the tank that holds the unit and the salt. Now the water feels wonderful when I take a shower. It's squeaky clean and I like that feeling.

I’m a big fan of the environment. I like clean water and we got tired of buying bottled water so we had the RainSoft rep come over. He was really nice. We got the one where they had the pipe into our plumbing and the air thing that gets all the allergens out which makes the air fresher in the house. Their installation team was very nice, gave us suggestions and left the area clean. The water now is a lot better, the laundry is a lot crisper and we’re breathing better. The water washes dishes and clothes better as opposed to before when we wash our clothes longer. Now, we wash less loads in our washer and dishwasher so we’re saving money.

We knew we had hard water in the house as the water around the San Antonio area is really hard, so we figured to get a water treatment system. We got RainSoft's water softening system and the reverse osmosis for the kitchen sink, and the team that installed it was very good. We could definitely tell a big difference from what we used to have to what we have now. There is no more buildup around all my walls and there’s a better feeling getting out of showers. So it’s a lot better and we're loving it.

If you don't want to take the time to read this review, DO NOT DO BUSINESS WITH ANY RAINSOFT FRANCHISE. -5 Stars. First off, let's start with the back story. My wife and I just moved into the area. We received a "free $20 Amazon gift card" voucher in the mail. Knowing it was going to be a sales pitch, I willingly called expecting to turn whomever away and try and come on top. It turns out you have to invite the individual into your home to receive your "incentive." I think, well why not I don't know anyone in the area and have not much else to do during the week.

Our water was tasting and smelling really bad. We stopped at Home Depot to get water sample testing, and then we got a call from Rainsoft. The salesman who came here and demonstrated the product, the installers, and the owner were fabulous. We got the whole unit including the EC5 with the carbon and the air masters and now we can drink the water right out of the faucet. It's warm because we're in Florida, but it tastes great and our skin is so much softer. However, we're having a hard time downloading the app on the phone so we'd know what's going on with the machine. Apart from that, we're so glad we did it and we've put it on the website of our development, so there are people here that are going to get it as well.

I purchased the RainSoft water softener in 2001. I have had at least 10 repairs in the unit since I purchased it. Some of the repairs were the same issues that they previously repaired. I had 3 floods due to malfunctioning of the unit which ate away my basement floor due to the salt. I reached out to the service company that sold and repaired the unit, and they told me I need a 1300.00 upgrade, which I can't afford. I don't trust this product at all. I purchased the unit for 5000.00 in 2001 with a lifetime guarantee, and I have the receipt to prove it. I sent an e-mail to the RainSoft corporate headquarters, but they do not respond to me. They are not standing behind their product.

The sales representative of RainSoft was good. The installation team were very knowledgeable too. I only wanted a water filter from under my sink and I went up with the whole system because I liked it and I wanted to have a cleaner water. I also got the water softening. Since having the system installed, the water tastes better and the skin is softer. I like all the products as well including the coconut bar soap with the little grains but it gets depleted very fast. We use a lot of bar soap and it gets consumed quickly. We do use the body wash, but not as often as the soap. So I was wondering if I could switch the body wash container for bar soap.

The sales rep. spent a couple of hours here doing the demonstrations. I know they do some it for effect, you look at the results and think "oh my gosh!" There are a few issues with my water, of which I am aware, but when they quote a price of $5800-$7100 for the softener and drinking water system it stops you in your tracks. Next they start telling you how much you "save" if you have their water softener, etc. More effect but it still comes back to the money. YIKES! For me, the money was just too much. RainSoft may be the Cadillac of softeners but it also has a Cadillac price.

I didn't overall like the taste of our water, especially drinking from the faucet. It was unbearable and I've always heard Florida water was bad so I wanted to check out what's going on with it and did the Home Depot water testing for free. I took that home, tested my water, and sent it off. Then they called me and gave me my details and my numbers on how the quality of my water was. They had a guy come out who did a demonstration and showed us what's going on with our water. He recommended RainSoft so we went with that, got our unit, and we're loving it so far.

Our neighbor says RainSoft Water Treatment Systems is good. The rep I consulted with initially was very knowledgeable and the sales rep who came gave a very good presentation so we got their water softener and the drinking water system. Their installers were very good and professional, and the installation was very smooth. I now feel very comfortable when I take a shower. On the other hand, the quality and taste of our drinking water are way better than before. Overall, it was a good experience.

The city water was hard and smelly so I got RainSoft's water softener and reverse osmosis system. Their sales rep came within the day I called. He was also the one who installed the system. He was amazing and super fast. Everything was great. We definitely have better usage. Our soap lathers a whole lot now and there is not as much staining on the tubs. And since we have the reverse osmosis, our water tastes a whole lot better. The company was really good and they're really knowledgeable about everything. The rep gave me all the information and let me make the choice myself. He wasn't pushy and I think that's important.

A guy from RainSoft called and asked if he could come by and talk to us about their treatment systems and we decided to let him. He was very nice, very knowledgeable, and didn't make a mess. He showed us the condition of our water and answered all the questions we had at the time. Then we decided we didn't want what we saw in our water so we bought the product. Since having the system installed, our water tastes better and we now drink from the faucet. I also got a complimentary little satchel that had products in there.

Setting a schedule with the sales rep was pretty painless. He did some tests and he was knowledgeable and informative. The installation team, on the other hand, didn't really clean up after themselves, I had to do a lot of cleaning myself. Also, I don’t know how well the air purification actually works. The air’s still kind of thick so I don’t know if it really did what it was supposed to do. But, we've been happy with the water system.

My husband has been permanently disabled from the military and they are not willing to work with us at all!! Instead they have a snappy comeback of "we'll put a lien on it". Absolutely disgraceful. I would never recommend them to anyone and can't believe how we're being treated.

My wife did the consultation and set up an appointment for RainSoft to come out. Overall, it was very informational and it went very well. The sales rep answered every question that we had, and the demonstration was pretty good. We got the whole home system in the basement and the under-the-sink water system. I was not home during the installation, but my wife was and when I got home, she walked me through everything since they showed her how to work it. Everything was also cleaned up. Since having the system installed, everybody drinks a lot more water, and it feels cleaner when we get out of the shower. We’re going through less soap too.

With Rainsoft, everything is working in perfect condition. My friend recommended their filter. I bought the complete water filter system. Everything was easy with scheduling a consultation. Nothing was complicated and everything went in time. Installation went very good. The guy who did it was amazing and I'm very happy about him. He did everything perfect. Me and my wife are happy about the system.

It was easy to set the consultation with RainSoft as they found time that worked well with my schedule. The sales rep was very good and thorough and the installer was very informative and helpful. Their water filtration and reverse osmosis system for drinking water are working well right now, though when I take a shower now, I feel like the soap is still there even if it's already gone. But, the whole process with RainSoft went well.

I knew my water wasn't the best quality and it was very hard to begin with. So, I wanted to see what the results of a test was and sure enough, it was very hard. We had chlorine in the water as well, above three parts per million, which is higher than what you have in your swimming pool. And that tells me that there were bacteria in the water, so they had to treat it to make it drinkable.

We had Rainsoft out to fix a couple of things before on our water system, and then we got the hydrogen peroxide system from them. The sales reps were friendly, informative and pleasant to be around. We weren't out there with the installation people when they put the system altogether, but they made it nice and clean, and it looks great, so we were pleased with it. I tested the water before for how many particulates were in it and it's gone up for some reason. I figured it would go down but the soluble materials in the water went up, but we've lost the smell in the water and it is cleaner. All in all, we had a very pleasant and good experience and we're happy with the system.

RainSoft's sales rep was really informative, friendly, professional and easy going. He did the test which I know was scientific. Sometimes I didn't get it but he would work around and see if I could figure it out another way. I also had quite a few questions and he answered every one of those. I got the water purifying, air purifying, the laundry, and an accelerated purifier that is put in the kitchen. During the installation, the only one that got me a bit upset was the guy that set up the appointment at 3:00 but didn't get here until 5:15 as he got caught in traffic. That was no big deal. It was just that I didn’t know what was happening with him. The guy that brought the water filter stuff was really nice though and he explained it all to me. He put it where I was hoping he would be able to because I didn't want it in my garage which is not big enough. I have a boat and a car so that would've been a problem.

RainSoft was giving away a free water test when we were at Home Depot. So we went for it since we just bought a house and didn't know what was in our water. It was very easy to set up an appointment for a consultation with the sales rep. They were very flexible with the days and times that work. They even wanted to come that day at 8:00 PM. The sales rep came to our home with his kit. He was very kind and easy to talk to, so we felt comfortable talking to him. We were able to have kind of a magic show where we were looking at the water and how these little drops changed. Seeing what was actually in our water was very interesting. We got the water filter system.

Our water here in Hallsville is horrible. I looked into water treatment systems and the sales rep from RainSoft was very informative and helpful. He answered all our questions. I got their water treatment system and CleanStart which aerates the water for the washing machine so the water is soft. Their installation team did a good job and our experience with Rainsoft has been excellent. We now have better drinking water and cleaner clothes.

I needed my water system because the community water system had poor testing. Home Depot had Rainsoft. I set up a consultation and the Rainsoft rep called to confirm before he arrived. He came, answered all my questions and gave me a lot of good information. He thoroughly explained how the financial arrangement worked, what the whole package consisted of, how it would be installed, maintenance, as well as testing. I signed up and I got Rainsoft purification under the sink tied into a whole house system under my home. From there we went on with the installation which they were able to set at a time that worked for me. The installation went seamlessly. Since having the Rainsoft system our skin is in better condition, the water tastes a lot better and most of all, I have confidence that I'm drinking clear, clean water. I had an incredible experience with Rainsoft.

The salesperson from Rainsoft said that their system has some kind of natural cleaning products that works really well with soft water as well as the benefits to appliances and plumbing which got us interested to learn more so we set up a time to have them come over and do a demo. I grew up with water softener in our home so I'm familiar with the idea of it and I noticed the differences between hard and soft water, especially as cleaning products go in terms of their effectiveness and efficiency. Between that and learning more about some of the offers that were tied to the RainSoft products themselves, we felt it was something that was a good investment for our personal health and home, overall.

Back when I was 20 years old, I first experienced soft water and I've always wanted it since then. Everything went great with RainSoft - from sales to installation. However, I thought that I wasn’t getting the soft water that I experienced 28 years ago. The technician was nice enough to come back and check the computer and the filter. What he found was that our water heater's full of sediment. When water goes through it and comes back out, we’re still getting the hard water issue. And of course, our electric bill’s crazy too so the water heater needed to be replaced. I purchased their softening system which comes with a free water filter.

Rainsoft's customer service has been helpful. They are very flexible with the scheduling. We had to reschedule a few times, and the sales rep was willing to help. There was a man that came out for the presentation, which was informative. We bought their water softener, a soap, and a healthy living kit. The Rainsoft installation guy worked well. He came out on a Saturday on a short notice, and he completed the job thoroughly. With our RainSoft system, we use less soap and my infant had a couple of skin spots that have cleared up. I also have less acne. The system was easy to set up, and it's been a benefit to our family.

We just moved into a new area so I wanted to see how the water was. I then said "okay" when the RainSoft guys at Home Depot asked if I wanted a water test. Sales rep Ray, who came out to test the water, was nice and informative, answered every question that we had, and was thorough with explaining all the stuff that he was doing. The installer was nice, quick, efficient, and didn't leave a mess. The water is a lot softer since we had it installed. My son used to have really bad eczema but RainSoft helped out a lot with his skin. Then we had the follow-up meeting where someone was sent out to check the system, and he was informative too. He also answered any additional questions we had. All in all, our service has been excellent. We've already recommended them to family and friends.

I've known about RainSoft for many years and I also got a call from Home Depot about them. It was very easy setting up a consultation with their sales rep. He called and we made an appointment. He was there the next day, was on time and I had no complaints. My wife and I watched his entire presentation and as he worked through the various chemicals with the water and showed us the products. It was inclusive and professional. We weren’t having any difficulty with the water, but what closed the deal was the amount of impurities that was in there. We got the salt tank, the water purifier under the sink and the chemicals that came with the order for all the cleaning, washing and dishwashing. He also included something that we put on the air conditioner to purify the air.

RainSoft's sales representative was quite knowledgeable. Not only from a standpoint of being able to describe things that we asked about, but also in the way that he presented the science side of it, which I was quite impressed with. The installation team were very, very friendly, and very nice folks. The lead installer was particularly knowledgeable. The other two guys were in a learning position because he would tell them certain things, how to do this or how to do that but overall they were a good bunch of guys. Before the system was installed, I wouldn't say our ice cubes had a bad odor but we have an ice maker and the ice cubes had a strong odor. But now that we're using the purified water, that odor is not there. I wish, at the time, that we would be able to afford a whole house system but we couldn't but at least our drinking and cooking water is better now.

RainSoft Water Treatment - Florida Energy Water & Air. Initially we were called by someone from Home Depot regarding letting a salesman from RainSoft Water treatment system come into our home to discuss it, and for our time we would be given a Home Depot gift certificate. We always shop at Home Depot and since we feel it was such a reliable company, we thought no problem and scheduled a date we would be available.

It was easy setting up a consultation with RainSoft. They were flexible and they did it after work. Their staff were very informative, upfront and explained everything very well. The sales rep went through the whole game, had the water testing, and we talked a great deal. He was very good. I got their products for the water and for the air. Their installer was nice and explained everything when he was done. With RainSoft, the water tastes much better and it is softer.

We are really good with RainSoft. My dishwasher, clothes, and towels became like new with this new water. The installer explained everything and helped us with the subscription on the computer. We are happy.

We have hard water down here in Florida, and my water was brown and I wanted to get it softened to save our pipes, appliances, and our skin. We got tricky water so to be safe, I wanted something really nice and I got a water softener from Rainsoft. The Rainsoft sales rep, Daniel, was great and we had a wonderful experience with him. He's very informative. He went over everything thoroughly and explained everything to me. Also, he advised me that if I have any more questions I can contact him anytime and he would talk to me.

RainSoft contacted us and sent a technician to our home. Dave checked out the system, tested our water, and made sure all of our questions and concerns were addressed. We are now extremely happy with RainSoft.

My Rainsoft experience has been good. Setting up consultation with the sales rep was easy. I got the entire water system from them. With Rainsoft, water tastes better.

We were renting a home in the town where we lived and the landlady lived out of town, so we worked as the local liaison between her and any problems of the house. The well pump broke and we were without water so we called Rainsoft and they came out and installed a new well pump. Later on, when we were having problems with a sulfur bacteria in the aerator of the well system, which caused an unpleasant sulfur odor with the water within the house, we called Rainsoft to come out again and give us a consultation about how to resolve the problem because we were impressed with their service with the well pump repair.

I contacted RainSoft of Denver late afternoon 1 month ago and Peter called me back 2 hours later after business hours to answer all my questions about their water softener. While anticipating his call I did online research myself, concluding that I wanted a Filtration System that doesn't use salt. RainSoft sells both, however my concerns that the salt could eventually damage our septic system and leach field were resolved. He sent me documented evidence on use with leach fields. Their water softener uses 1/3 the amount of salt than other units use. Also they have a wifi wireless app to more accurately monitor the amount of salt that is used, instead of an automatic timer that releases the salt. I really put RainSoft to the test with documentation to prove accuracy to all their claims. Peter supplied everything that I needed to make an intelligent decision.

Water was extremely hard in the area I’m in, so I figured we need a water softener. We went to The Home Depot and they sent up RainSoft to us. During the consultation with RainSoft, they were very informative and the person was very friendly. I purchased the water softener from them and the installers explained the system and left the work area clean. Both the sellers and installers were very professional. Since having RainSoft, the coffee in the morning tastes better.

The water out here is pretty hard, so we got RainSoft's water treatment system. The sales representative who came out for our consultation seemed to be knowledgeable and lovely. I was happy with the experience with RainSoft. We've got better water since having our system installed.

I live out in the country and I have a well and also have city water. But, they're both very hard water. I wanted to have it analyzed and RainSoft came out and did that for us. The sales representative was well-informed and he did a good job. The fellow that did the installation came out that very same day and had all of my products that were promised. He did a very neat installation. He placed the equipment where I wished and I’ve been very happy with it. Since then, the shower water feels a lot smoother whenever I lather up, and the water makes a great cup of coffee. The equipment is just fine, but I had a little hiccup with my friend. I live in Florida and my friend who also bought a system from them was in Georgia. And the product that was promised was not delivered for two months and there was a little confusion with that. It took a few phone calls, but it’s all straightened out now.

We were stopped in Home Depot to do a survey and scheduled a consultation because we live in Edmond and the water sucks.. We enjoyed our time with the RainSoft sales representative who was very informative. The installation team had a few problems taking care of running the lines for the system and had to come back because they couldn’t complete it all in one day. They came back, finished it, and cleaned up well. And we haven’t had any leaks for long now. Since having it installed, the water tastes better. We also don’t use as much chemicals as we did in the past. Everything seems to be working better. There’s none of the alkaline corrosion to be cleaned off the faucets.

I needed a water softener from RainSoft because my water out here was very hard. There was a good inch of lime in the little test tube when Jeremiah who was from RainSoft tested it. I knew it was hard because all my sinks would be having white spots all over everything. I had to wash everything down if the water stays on it. Also, this house is just six years old and my hot water heater has already started that bubbly sound that it’s still doing it. I can’t get to flushing the sediment myself without taking the outside board off because it’s screwed on. In my old house, I used to flush it out with the hose, but I was afraid that it would cause all of my plumbing and everything to back up, and I can’t afford that. A water softener makes things look better when I wash my clothes. If water is hard, a lot of times my clothes don’t come out like I want them to.

We had some concerns about our water. It had been a while since we had anybody talk to us so we decided to have somebody from RainSoft come out and talk about it. The consultation with the sales rep and training person went very positive. They also had a very nice and knowledgeable installer. Everything went smoothly. Since installing the system, things are soft and smooth in the shower now. For instance, my wife told me there's still a garlicky smell in her ice cubes. The water that goes into the ice maker comes through the standard water supply, not through the reverse osmosis machine.

Wow, when AJ first came by I was skeptical. But the wife and I listened and ask questions and took a look at the different types of water quality. We were sold! It has now been about a month and a half and we just love it. First off, no more crappy water (I'm not going to count on elected officials to tell us when the water is bad), it tastes amazing! Then, using soft water for bathing has cut down on the amount of product we use and is so soft! And food and drink now tastes so much better. Also, we are no longer damaging our household products. AJ was great and the support has been great. We just love our soft water, and our dog's hair is sooo soft. Even the in-laws were asking me about how soft his coat is (their dog and our dog eat the same kind of dog food).

A RainSoft rep came for a consultation regarding our water and it lasted for 8 hours. I wasn't planning on buying their system but when he tested the water, it was disgusting. What intrigued us about RainSoft was that we got the double amount of product for $6,000. The rep was saying how much we could save. My daughter googled to really see each of the product and the prices of other systems since we didn't want to be screwed. We went back and forth with the salesman. We told him we wanted to sleep on it before we decide. The next morning when my daughter and I got up, we both had agreed to go for it.

One of the times we went to Home Depot, we got a test little thing to check the water. We live in the country so we have a well and we wanted to know the situation. I was a little suspicious about the validity of the test done. We were shown many things and that we had high acidity. So just to be on the safe side, we got a little test kit and it worked like RainSoft said.

It was pleasant and very informative working with the sales rep. The water softener is great. Since RainSoft was installed, the water is much softer and my skin is a little softer with more moist. However, it's a little expensive, but other than that, it's pretty good.

Our water was so hard. The RainSoft sales rep that came out, Edmund, was great. He knows his product inside and out. He did all the demonstrations and answered any question that we had. The installation team came the next day. Since then, our skin feels so much softer and my dishes are cleaner. We got all the products, dishwasher, dish soap, and oatmeal bars which I love. They're just so soft on your skin. I don't have to use half as much laundry detergent and they gave me enough for at least a year, which is a big savings.

The RainSoft rep that sold us the system did a great job. I talked with the installation team and found out quite a bit about the unit. They showed us the installation and it was good. The guy did everything we asked him to do. There were some areas in our particular kitchen where he had initially indicated it would be tough to do what we wanted, but he found a way to accomplish it and so we’re happy. The water here in our area is hard enough to walk on, and it has gotten a lot better and works like regular water now. We’re totally satisfied with the service, the installation, the additional free salt we got, the Pure and Soft, and the soap package. We're gonna make a couple of changes though since my wife doesn’t like the fragrances, but other than that, it’s been a great experience. I’ve already recommended Rainsoft to neighbors.

We've been doing really good with Rainsoft. Brian was really good, he came out and explained the product. We discussed it the next day and decided to have it. The installers were very pleasant as I watched them on and off. They explained how it works and left the area clean. And now, our skin is not so dry anymore.

When we moved in, we received a mailer from Home Depot about a gift card that we would be eligible for. We filled out their little mailer and sent it back, and when they called, they said they wanted someone to come out and test the water. We hadn't had any issues with the water, but I wanted to know what quality of water I was drinking and we were really surprised. The RainSoft sales rep was great. My daughter was really needy that night and he was understanding, not at all bothered by the fact that my daughter was playing such a role, and very professional.

I like our RainSoft system because I don’t have to buy bottled water anymore. I drink right out of the faucet now. I sat and listened to the sales rep, watched him test our water. He even tested my bottle of Zephyrhills water, and the filtered water came out better-looking than the Zephyrhills water did when he tested it. Our tap water definitely tastes better now. The house unit is perfect, but with the little units that they gave us, the guys that delivered them don’t know how to hook them up or install them. They didn’t tell us to take the plastic off the filter. They didn’t tell us a certain way to put it in there. There were no instructions in the box on how to do it. So one was broken, and they delivered another one, and we got that one working. They need to know how to work the little ones that they give away.

I've had Rainsoft previously when we're in Arizona because Tucson's got terrible water and we couldn't live with the water any longer. And now we also have it at our house in Indiana. It wasn't a hard sell because it was all related to price and because we'd had it before. We had been through the whole thing. The installation guy that did the outside work did wonderful work on copper, which we don't see much anymore. They did a good job. They were in and out real quick, didn't leave a mess, and didn't break anything -- a lot of it in better shape than when they came in. The quality of the water is so much different. We can drink water now out of the tap and we use less soap in the shower. It's a matter of if people can afford it or not because the system's expensive. We didn't really have the money to do it, but we just got so tired of everything being related to our water and went out of our way.

The RainSoft unit that we had needed extensive repair - it wasn't generating soft water - so we decided to get a new one. The sales representative was very helpful and thorough. He also felt confident in all of his abilities. He was also the same one who replaced our unit. We're very happy to have soft water again. We were very pleased with this company overall.

Our water is stinking and it was making our clothes yucky. Now that we have RainSoft, everything’s clean, like the dishwasher, the faucets, the toilets and our clothes. Also, everything’s softer. I can brush my teeth without gagging though we’re still getting some of the stuff but not like before. The sales rep who came was fine. We asked a lot of questions and he was able to provide all the information. The first installer who came out hooked everything up and another guy, an electrician, had to come out. They were both very good but a piece had broke after we had the system in. The water started stinking. My husband doesn’t smell it but I do. So we called and their staff came out right away and fixed it. Overall, we really like RainSoft.

With RainSoft, the water tastes better. I feel better about drinking a lot of water, and in fact, everybody wants to use my water. The sales rep from RainSoft was sincere, informative, patient, and it was extremely fun interacting with him. However, the installers did the reverse osmosis under the sink and they lashed it around my sprayer hose. They installed the system to where the sprayer is locked under their hoses, and I can’t use the sprayer anymore. Other than that, the whole experience was great, and I'm very satisfied.

I got the in-house water system from RainSoft and since the installation, I have great water. The sales rep was arrogant, while the installation team was great and I had no complaint with them.

Initially, when RainSoft's sales rep from came out here for consultation, I was a little put off in the expectation because it was a direct engagement and I didn't know what to expect. He dove right into it without explaining. But it worked out to be good. He was knowledgeable and answered all my questions. And when the installation team came out, they didn't know what to do, so they had to come back and they still didn't do it right. I have an older property and they probably aren't familiar with it.

RainSoft dropped mails off our door so I called to ask what it was. They came and did their test of the water, and we eventually purchased one of their treatments. Their installation team came the next week and told me the best way to hook it up, and they did it one night. It's been all good so far. Our water tastes better and it works better for our showers too. We have a daughter with cancer, so we like the fact that we're using treated water now. At first, I wasn't really going to spend the money considering the cost but I think it's been worth it.

I had Rainsoft before for 30 years. It lasted that long and then something broke in it, so I had to get a new one. The sales representative and the technician, who put the system in, did a good job. I like Rainsoft and I would recommend it.

We got a whole house of RainSoft products. Their sales representative was very informative, nice and very accommodating. She could answer all our questions and everything with her was really good. Once the system was installed, the water tastes better and it's nicer in the shower. We really like it and miss it when we're gone. It was a great experience with RainSoft.

RainSoft is a real good system. It's doing a great job. Our water is better than it ever has been, but it's extremely expensive. The startup cost is $5,000. And pot perm is $50 for the little container that I have to put in there about every month and a half (they told me it would last three months). I talked to one of the gentlemen who put it in and he said, "Well, maybe you're using a lot more water than we thought you would." There's only two of us in the family though. So if I'm spending another $50 every two or three months, that adds up to a lot of money at the end of the year. I would eventually get to a point where I won't know if I'm going to be able to afford to keep putting pot perm in or not. I told people about Rainsoft and how much it's costing me and they're trying to decide if they can afford it.

We went to Home Depot and told them we wanted to talk about water filters. I listened to what the sales rep had to say and went for the RainSoft water system. The installation team was very good and efficient. A leak occurred when they hooked the line up and they immediately came back and fixed it.

RainSoft sent a flyer and we called their number. A guy came out to our house in Florida. He was personable and we liked him. I was there for the installation and the team did a good job. I didn’t know of any things that came up that I didn’t think was right or questions I had that they did not answer. They were fast as well. If the salesman came in the morning, the installers came in the afternoon. Our water is definitely softer and better now. We’ve been happy with the RainSoft system.

I was shopping down at Home Depot and a lady came up and asked me about my water. I live in Sierra Madre and the water here used to be great. It's from wells. But since the drought, I ended up with brown water. I told that to the lady then somebody called and asked me if I was interested in having clean water. RainSoft came out and I got their water filters plus the thing for the washing machine that goes under the sink and holds water. The sales guy did a great job and convinced me that I was buying a good product and that I needed the product. We charged it up to the Home Depot credit card, no interest for a year, so the purchase worked out great.

I had water softening system and the older type of filter for about 17 years. I stay in touch with Life Water Systems here in Mississauga and their sales rep gave me a call every year for the maintenance of the system and was very persistent to make me update the filters. Also, the saleslady here in Toronto was trying to convince me about RainSoft's reverse osmosis but I felt it was too expensive. But for the past couple of years, I've spent the money on the bottled water, so I decided to switch, and I’m very happy with the taste of the water now.

The sales representative explained everything and told us the benefits of the RainSoft system, but we already knew we wanted to go with the drinking water system because we were buying bottled water. He kept going over about how hard our water was and did way too many tests of something we were already fully aware of. The installer was very efficient and quick. He explained a few things and we were done. We have clean and clear water.

The sales rep did all the water treatment tests, showed us the whole thing and did an excellent job. The installation guy was concerned about drilling a hole in the wall and he was real careful and he did a great job, too. We drink the tap water ever since the installation. Taking a shower has also been great. They gave us a discount on a restaurant thing and we got that set up. RainSoft has been very good, and we haven't had any problems with it.

We were over at our friends' house playing games one night and they gave us a little envelope from Home Depot. It had a little vial in it and you were to take a sample of your water and send it in, which we did. The salesman who came out and tested the water said we had pond scum. It was high in sediment which we did know, but it was also high in chlorine. RainSoft's sales rep was terrific, very likeable, and he sold us our water softener system. Our experience with the installation team was absolutely fantastic. Because our water was so hard here, I was told that after they put the system in, it would be absolutely spot free. It'll be wonderful, but it turned out it wasn't exactly that good, so they came right back and added another system to it that has absolutely made it 100% pure. It was financially painful, but by all means, I would highly recommend RainSoft. They're an outstanding company.

According to the free water test that was done by somebody at Home Depot, there are still a lot of things in our water. And I know that softer water is better for us so I went ahead and bought the RainSoft Water Treatment system. Their sales rep answered questions that I had. There's some maintenance I have to do on the system now and I want to make sure what I need to do but I can't find the manual so I'd like to get another one. Other than that, I'd recommend RainSoft. They did good.

I had looked into water treatment system before. I bought a unit and it wasn’t performing the way it should. The unit I had was okay for in-town type of service, but not where I live. The water coming into the house was better than coming out of the unit, and so we looked at the RainSoft unit. I appreciated the sales lady. She was very good and nice. Same with the installers. They explained everything quite well. We are satisfied with the unit and it is doing what it’s supposed to.

I felt the water we have in the area is hard and not good for drinking. We had Rainsoft's drinking water system first just to test the product, and when I saw that it's good, we decided to do it for the whole house. The installation team explained everything, like how we can work it or if we have any problem, we should call customer service. I like the product. There has been much difference from the previous water.

A RainSoft salesman came to the house and we liked his presentation. He put things out so we could see what we had, and we liked what he had to say. We are in a relatively small house in a new subdivision, and we've had problems with water staining things like the flushes. He also seemed like a pretty good guy and looked like he needed a raise in pay so we bought it.

We saw RainSoft at a home show, inquired about it and then set up a time for their consultation. Their people were friendly and professional in handling our inquiries. We got the whole house system and now our water's clear.

We had a water treatment at the last place we were at and when we moved, we noticed the water quality. We bought the water softener from RainSoft that goes onto the main line and there's a filter that goes underneath the sink. The sales representative was very polite, knew his business, and didn't try to oversell. The installers were very courteous and got the job done. They had to come out twice to adjust something and they've been on time with their appointment. The water tastes better and the chlorine smell is gone. It's easier to keep the appliances and the bathroom fixture is cleaner.

The RainSoft sales rep was fun and entertaining. He was great and answered everything for me. We purchased a water treatment and since then, the water is a lot cleaner (less grime) and we don't have to use as much lotion.

I first heard about RainSoft through a couple of friends. I then went down to Home Depot and bought their system that treats the water of the entire house. Everything is much better since we have the system installed.

We already have an existing water softener system with Rainsoft. Their sales reps told us about the water filtration system so we updated what we had. The reps were very good and the installers didn't leave a mess after the installation.

I wanted water that was purified and taste that was soft so I began researching about treatment systems. I was very happy with the RainSoft representative I interacted with since he explained everything to us triple times. I ended up purchasing their system worth about $6,000. Their installers were very helpful. They also explained everything, did a nice, clean job, and left the area real neat. We like the system very well and we're very happy with the soft water, and we've already recommended another person to RainSoft to see if they can sell to that person, too.

We had hardness of water. My husband went to RainSoft's office and scheduled a meeting with them. They came out and did a nice job so we decided to go with them. The water softener that we got has done what it’s supposed to do. The water is softer and it suds up, and that's the main thing that we wanted.