RainSoft Water Treatment Systems Reviews

The quality of our water in the area led me to research water treatment systems. Setting up the appointment with RainSoft was good and the appointment setter Mike was very respectful. The sales representative who came showed us all the products they have. So, what we liked is what we picked and he was not really forcing us to get one like showing what other companies have. I don’t want to be forced by any sales representative sent to me. Also, I work in a dialysis setting so I'm already familiar with water and it was good that he showed water treatment to my wife.

I went to BJ to buy water and a guy came up to me and said he'll give me a $20 card or gift certificate so I signed up. Then they came into my house and said that they're gonna treat my water to see if I have good water and then they were selling me the whole system. The RainSoft sales guy scheduled whenever it was fine for me and he explained everything really good when he came. He was really good and I purchased all the water softener and was given all the soaps to use for the house to do laundry, bleaches and other stuff like that. Also, the installation guy was good and really nice. He explained everything to my husband because I had to go to work and then he cleaned up everything when he was done.

We have a reverse osmosis that we put on our cabin in the mountains. We wanted to have the same system in our refrigerator and I also want to use the same system for my CPAP. So I called Rainsoft and said we'd like to look at one. They scheduled an appointment and their sales representative looked at what the installation would be and gave me a reasonable price, so we went with it. Their installation team struggled a bit because they had to go behind the covers to get around the refrigerator, but it didn't take them long to get that figured out. Since installing the system, we've been getting our water through it instead of the tap.

I'm a nurse and I grew up on well water. It's common sense to get your water checked and I have it tested because, back then, the river bank did not have as many pesticides and chemicals in the ground as there are now. We've had our RainSoft since 1999, and their rep Dave was the one who came out and explained it to us. And recently, we had the system updated because it started leaking. In the beginning the UV light was burned out and every time they send a repair guy out here, he would break it and never did right for a long time so I said, “Well, why in the heck did they sell me UV light? They tell me now that I don’t really need it." So, I got a little bit testy over that and things do need to be updated. We got the reverse osmosis updated, too. So now we don’t have to do anymore of the backwashing.

We made a purchase at Home Depot and RainSoft called and asked if we would be interested in a free water testing. We are on well water and I knew that our water is really hard so when opportunity came up to have it tested, we took it. Where we work, we have every other Friday off so RainSoft set it up on a Friday and it worked out perfect. The rep was the nicest guy. We had a lot going on that day and he was really patient. We could tell he knew the product and liked it. We were impressed with his presentation. He sold it and did a good job.

Our water treatment was hard and we needed to soften it. We did some reading about water softeners and there was a guy who had it and so we got it too. We called RainSoft and they showed up. They were very friendly, helpful and answered all my questions. We showed them where we wanted the device to be since they took out the old system. The water is soft now. The only problem I have is that sleek feeling on me. I don't like that. But it's saving my appliances and my hot water heater and from building up all the junk. Overall experience is very good and everything seems to be fine.

We are getting the issue resolved at a lower rate than the cost of the full system.

Our chlorine level here in the city of Houston was above the level that we use in a swimming pool and the water tastes like ** that’s why we needed RainSoft. But other than that, everything was fine. Their sales rep came over, gave us all the information we needed and answered every question that was asked. She also gave us her personal number to call if we had a problem. There are two big tanks outside. We got a water system, a reverse osmosis and something under the sink. Installation went smooth, it’s clockwork. Their staff was very polite people. They came in and did what they had to do. They gave us the information that we needed and they were off.

We have good water to start with. But I had signed up at Home Depot for a $1000 Home Depot gift card raffle. They said that I was preliminarily drawn for it but then I had a free estimate for a water softener system and that I’ll get $25 gift card. It was false advertisement. They used my $1000 raffle ticket in order to get my information to call me about RainSoft.

We were researching for a water filtration system and were considering the warranty, longevity of life and if the system lasts. I went to Home Depot, told a rep there what I was looking for, and he said, “Listen, don’t even look at these units. Call this guy.” He was cool and really quick to respond. So I called RainSoft that day and within 30 minutes, I got a phone call and scheduled it for that evening.

I was at Home Depot and a guy walked up to me and asked if I had city water and I told him that I had well water. He asked if I would be interested in a water evaluation and told me I’d get a gift card, too, which is always good, so they set me up. The sales rep Gina came out and did her show about the product for us. I was very impressed with several things, not only with the fact about my ugly water that I had been consuming, but also when she took some of the processed water, wiped the window off, and there were no streaks. She also went to my shower and did the same thing.

I had concerns with hard water and preserving my appliances such as my dishwasher and washer. So, I consulted with RainSoft when I was at Home Depot, and their sales representative, Barry was very informative. He was able to schedule a time for them to come out that works well for me. And so, I purchased a water conditioner from them. The installation team came out and got plumbers that the same day because I was going out of town. Since I don't have a basement so they put the unit in the room under the stairwell where the hot water tank is. They also did the electrical work and cleaned up after themselves. Since having the system installed, there have been more suds and the water feels different on my skin when I take a shower.

I had a something for water treatment in the past and I liked it. I continued with RainSoftand the sales rep was good. However, I'm having a problem with paying the bills wherein I'm not getting it on time. For example, I was told they'll send it out on the 14th and that it was six days due. I finally got the bill in the mail two days later and I was wondering how it was six days due if I hadn’t gotten it yet. I’ve tried to do the online bill payment too and it was crazy with their website for the finance company that I went through. I was also told this and that about what the system could do, but so far, I still get everything I had before the system was put it in so I wonder if RainSoft is doing anything different.

I had just bought a house and had super hard water. I went to Home Depot looking for a water softener system and everything went smoothly with the RainSoft sales rep. They came in and tested the water. Everyone was very polite. I didn’t realize how hard the water was until they tested it. They said I have an 18 on the scale. Then they showed me what it’s supposed to be with the softener system and sold me on it.

Salesman was very knowledgeable and is a great product! We haven't needed to buy water filters since having our RainSoft system. Everything, including our laundry, has never been cleaner feeling! Would highly recommend to anyone!

I went through four different companies and we got the price where I wanted it and the monthly charge with RainSoft. I told them that I was redoing my kitchen and I wanted to have water and I live in the lower part of Florida and Florida water sucks. I’m from New York, so I’m so used to New York water. We got the machine which has up to 100 pounds of salt and stuff in it. I noticed a total difference with the drinking water, the shower and my clothes. It’s running fine. In fact, I even referred my dad and he got one, too. It was an awesome experience.

We’ve got a well that needs a water treatment system on it all the time. We had one and it went bad and we had to purchase another one. We went by the RainSoft office in Roanoke and then they sent somebody out here. The sales rep who came out showed us pictures and told us what the price was. He went downstairs and looked at the old system and then he recommended something to replace it. We got a whole water conditioning system. This system does what they said it would do, so we’re very satisfied with it. The fellow that put the system in knew what he was doing and switched it over in good time. It only took him an hour.

We wanted our water tested because I was having problems with the previous water. RainSoft's sales representative was excellent and seemed knowledgeable. He went through and explained each and every test to us and showed us the difference. He let us sample what it would be like after the system was installed. I got the whole RainSoft filtration system that goes through the whole house. Everything including the bathwater, shower water, drinking water are extra purified, except the outside faucet. The taste of the water is better and I'm using less detergent when I'm doing the dishes. Also, I could feel the difference in my body during shower and the shower stays clean longer. We’re very happy with RainSoft.

We got a flyer after a Home Depot purchase. We made the phone call and a rep from RainSoft came out. He introduced themselves and talked to us about water treatment. He asked a few questions about hard water and how do we feel after showers and drinking water. He educated us on what’s in the water and why our skin was feeling really dry after showers. He did a couple water tests and showed us what was in our water. And he broke the numbers down in regards to how much we spend on a bottled water and detergents and cleaning supplies. He was good and convinced us. He was very knowledgeable and it was a very positive experience. And we’ve been happy ever since.

I live in a town that uses a lot of chlorine and a lot of other chemicals to clean the water. I have a lot of hard water and stuff, so I had been researching for several years and it was finding a place financially, that I was looking to invest into that type of treatment facility. When we were in Home Depot, we were approached by a Home Depot representative, setting up a time to come out and present RainSoft. The sales reps were very friendly and relaxed and knew what they were looking for. When they called initially to set it up, I told them that it was a bad timing and if they could call me back in about a month. They were very amicable and did so. They were great at follow-up and then was very cordial about everything, so I appreciated it.

We had a RainSoft system set up when we lived in Port St. Lucie and we knew what it was like so we wanted it again now that we moved here in Cocoa. We did a test and we were called. The fellow who did the testing and also the fellow who did the installation were both very nice and knowledgeable. They answered all my questions and did a nice job. We got the full water conditioning system and our water now feels a little bit nicer than what it was when we had it in Port St. Lucie 15 years ago. The system seems to be just the same, if not better. We're very satisfied.

I was contacted by Home Depot a month after moving into a new home and new state with the offer of a home water test. I was then sold a RainSoft system with RO to the tune of $8,000. The initial install spewed black water because their people had no idea what they were doing. I didn't feel safe drinking the water for some time. I was also told I would save money with free soap for life, which left clothes and everything else dirty, and I eventually gave up. I wasn't even sure it was septic safe. This became a Citibank account which admittedly SOLD my PRIVATE information to a number of scammers despite privacy requests.

Our water smelled hard. We knew that we needed to do something and we just had been putting it off. We sent our water sample to RainSoft. The sales representative was good and nice. He said that there was another guy who lived closer to our house, but the guy couldn’t do it that day so he came out and made the special call. He said that he was the regional manager and he could get us better deals and guarantee us a price where someone else couldn’t and so we ended up dealing with him.

Our concerns were the hardness of our water and the chemicals in it. My husband and I got the Test Your Water Kit from Home Depot. We were then contacted from there. Consultation with the sales rep was super easy and we ended up getting the water system from Rainsoft. A guy came to install it. However, it took quite longer than they originally quoted us, which was somewhat annoying but it was fine. Everything was good. We’ve only had it a few months and since having the system, we’ve had better water quality. The water tastes better. I also felt that it’s better on our skin and it’s washing better. On the whole, it was definitely worth it. Rainsoft is a good company and everything was really easy so far.

My daughter badly needed a water softener in her town house in the Orlando area so she got one from Rainsoft. I tried the water and said, "Let me have my water at home in Sebring tested. I'm about 90 miles away." Sure enough I needed some changes to make so I went ahead and got one. The first time the serviceman came he didn't realize it was going to take a little while to install it and he came late in the afternoon about 4:00, so he rescheduled, came back the next day and after that everything was okay. I wanted all the water in the house to be soft and to be able to drink on the tap faucet, and Rainsoft's water system gives me a lot of soft water.

We have hard water so we began researching water treatment systems then one of my neighbors referred RainSoft. Consultation with the sales rep was pretty easy. The person I talked to was knowledgeable, courteous and answered all my questions. We purchased the Water Filtration System. RainSoft installation team were very polite, on time and cleaned up after themselves. I noticed less water spots and better-tasting water after having the system installed. Overall experience with them was easy and quick.

The sales reps from RainSoft were all very nice and polite. They gave us a demo of the water that we had and why we needed the system. We got the whole house system and the installer was very good. He came out, installed the system and cleaned up after himself. Now, the water tastes better and is much softer. It felt better in the shower. I’m really pleased with it. We have already recommended RainSoft.

There was a free water analyzing at Home Depot and the person there had a bunch of sample collection bottles on a rack so I took one and then I sent my sample in. He was nice and explained everything. We got the Wi-Fi system, the laundry ozone generator thing and then the air purifier from them. The installation guy was nice and was pretty fast. Now our water quality is a lot nicer and I definitely enjoy that. The air purifier also works well. Overall, it’s been great. It was all really easy to get it done and we're definitely happy with the results.

After seeing how hard our water has been on our faucets, we purchased the water softener and the water system for the chlorine and the drinking water from RainSoft. Their sales representative was very specific. He said he'd like to explain the system so that we would get a better understanding of it all. Also, their installation team was very thorough. They were neat and fast. Since we had the system installed, we've noticed that our faucets don't have water spots and our water was tasting better. Overall, we're very satisfied with everything.

I’ve had RainSoft pretty much in my whole life as my parents had them and we decided to go with them this time. I talked to Peter on the phone and he was the one who came to the house and talked to us about the system. He showed us some new things that were different about RainSoft versus other systems. I like his personality. He's an awesome guy, nice, and very informative. Then another gentleman came to do the installation and he explained everything he was doing. We even had a bath towel that he replaced for us for free so he did a really good job.

RainSoft sales representatives were going through the store doing a survey at Home Depot. They kinda took some surveys from different people and they had called us and asked to set up a consult. Previous houses I’ve owned didn’t have water treatment so I’m looking into it. Everything went well. They were very knowledgeable. The guy came out and did all the demonstrations, tested the water, showed us the differences between our water and the treated water and then all the other products that they offered, the cleaning solutions, the cleaning products, the things that I need. He was a very professional young guy. After the water filtration system was installed, I noticed that the water’s a lot softer now and you don’t get all those scaly spots all over the shower doors and windows.

I’ve had RainSoft since the 90’s. I had it upgraded because it was getting old and it uses more salt than my new one. I have well water, so I got a water conditioner EC4. Most of their sales representatives are really nice. There was one that I didn’t particularly care for but all the rest of them has been professional. Then the guy that worked on the installation was great. He was here before and worked on my old one. He’s the one who talked me into upgrading. Since then, our bathtub stays a lot cleaner and we don’t use as much salt and water in it.

I picked up one of RainSoft's water tests at Home Depot because it was free and I wanted to know what was in our water. When they did the testing they showed us everything that was in our water. A RainSoft sales rep called to set up the consultation and they were able to come out in a couple of days and do the presentation. We noticed a big difference and I love the system. Our water is softer and it tastes a lot better. We went to RainSoft in Kennesaw and bought more salt and they're having someone come out on to make sure our levels are right.

I am very happy with the Rainsoft water softener. It is a great product and our water is a whole lot better. I was going through Home Depot and then the salesperson showed up and told me about RainSoft. He seemed knowledgeable. He showed us a bunch of tests that our water was at a bad shape and what they had to be able to help it out. The installation team also knew what they were doing. I asked them all about the placement. They did their best to put it right where I would have liked it. We had to put it in the secondary location and that worked out this time.

We had RainSoft system already but we had one that was kind of overkill so we got a different system. The house that we bought in Florida already had a RainSoft system with it and we just went with them. Down in Florida you’ve got to have something. The waters kinda messed up so we had to have a water softener so we just stayed with RainSoft. We called them and said we needed to have somebody to look at this system that we had because it was overkill for what we were having. The system that was there was for a house that had a well and we were on city water so we decided to go with something a little bit smaller. Service has been wonderful. They were courteous people. They came out when they said they were going to and went through what options we had and we had the final decision.

I had very hard water and I didn't like that. Everything was handled very nicely by Rainsoft and I'm much happier now.

The representative from RainSoft did the demonstration and was really personable and thorough. He knew the product backwards and forwards, answered all my questions and whatever concerns we had at the time. I got a water softener and installation went way smoother than I had imagined. Where we had placed the units worked out perfectly for the plumber. It took an hour and a half and he was completely done, including the reverse osmosis unit under our kitchen sink as well. The salesperson along with the installation gentlemen was perfect and everything’s working flawlessly at the moment. My only major concern was the financial part portion of it because they’re expensive. Besides that, I’m very happy with it.

The person from RainSoft came out and did a water test. He was very knowledgeable and courteous. He went through a number of water demonstrations to show how nasty my water was. We wound up purchasing the whole house filter and softener from them. The installation guys did an excellent job, were very neat, had all the parts I needed and finished up in an expedient manner. They were very pleasant.

We had hard water so we began researching water treatment systems. We set up a consultation with Rainsoft and it was good. The sales representative came in and did a good job showing us everything and was real thorough. It took her a couple of hours. She did all the testing and explained things and then she showed us like a little PowerPoint slide with more information. And then she showed us the prices. We then purchased a water filtering system from them. Since it was installed, my skin isn’t as dry. It seems like our laundry is doing better, like its brighter. I’m really pleased with the system. However it was really expensive but we knew we needed one. RainSoft works well.

It's been 30 years since I've first heard about Rainsoft. We have the reverse osmosis water system from them. Their staff replaced the products and have done a good job. We've been happy with it all the time.

Rainsoft was offering a free water test at Home Depot. My husband is very health-conscious so he signed up for it. My husband handled the consultation with Rainsoft and it went very well. They were here the next day and their representative was very professional and pleasant. Also, he seemed fairly confident and knowledgeable. He was able to explain the different systems to me.

We had our water tested through Home Depot because we thought we had either iron or limestone in it. Then RainSoft sales rep came in and tested our water at home. He also showed us how hard it was and explained how RainSoft could help us. We ended up buying the water conditioning system from them. The installers were very friendly and knowledgeable. They came in, did their job, left, and we were all happy.

We had hard water and when Rainsoft came to install the water softener, they set it up how and where I wanted it to be set up. They did a professional job and nothing's messed up after the fact. Now we have no dry skin after showering. However, my wife had a real problem with the website and getting anything ordered. Getting a hold of them takes a long time and the website wasn't very user friendly at all to get things ordered. She had to Google a number and get a hold of somebody to do stuff for me. And when we finally got some soap from them, there were a couple of bottles that were broken or leaking. She contacted them and they said they'll send her somewhat free so they justified what happened. We haven't had issues after that.

So far, my experience with RainSoft has been good. I just moved to Missouri from Michigan, and in Michigan, I lived in a rural area and I have designed a well and a septic and I had Kinetico, which is another water treatment company that did my whole house and gave me an RO and all that other stuff. When I moved down here to St. Louis, Kinetico is somewhere around here, but I’m on the outskirts again and I stumbled across RainSoft. They were one of the ones that answered my call. We made an appointment, and they came over and did a demonstration. I invited the next door neighbors to come over as well because they have the same water as I do. The sales representative was very knowledgeable. It seemed like he’s been doing it a long time. He had answers for every single question that I had and I asked a lot of questions.

My dogs wouldn't drink the water in my house so I researched and had my water tested by RainSoft. The sales reps was very informative. I had to have one created for my home. That was the Clean the Water and then I have a container of salt next to it to clean the filters. Then I also had to have drinking water put in to my kitchen sink. The sales rep said that it's the best way to go and that when I'm limited on space scenarios, I take the best options possible. And when they installed it, they did a fantastic job. Everything is working wonderfully. They were both very polite, and took time to answer any of my questions so I was very happy. Since we had the system, the water doesn’t have an odor to it and doesn’t leave that brown residue on stuff. Everybody's drinking the water including the dogs, so we’re real pleased. I’d recommend them.

We've had a RainSoft system for years and the only reason we had an update was that the other system was 17 years old. This time, I replaced our reverse osmosis water system. The replacement of our system was handled correctly and I was very satisfied.

My husband worked a mile from the RainSoft company and that’s how, years ago, he got to know them. He also asked friends about RainSoft and then he purchased the water softener. He made a phone call and had gone down there and they set up a time. The sales reps who came to our home for the consultation were very friendly, talkative, and have done their work. They had to order some stuff and then they set up the time and it was all fine. The installation team was here on time and got the work done. Since having the system installed, I could tell the difference on my dishes. They didn’t have a shine and had a scum on it before, but they all went away. And we could feel it, too, when we take a shower. We were very satisfied.

Their salesman came out and we had a conversation. I had a good experience with him. He did his tests to demonstrate the quality of our water and how we needed to have the RainSoft system installed. The chemicals didn’t bother me as much as the calcium deposits. We have a brand new house and I’ve been around the areas where there has been harsh water. I saw the calcium deposits and realized that it wouldn’t take long before our plumbing would be filled with this stuff. And so it wasn’t much of a decision for me to go ahead and have them do it. So they came out and they installed it. Everything worked fine except for one thing and that was I can’t connect it to my app. I have tried several times to do that.

The system that we had in the house was old and it wasn’t keeping the water clean. The water on the hot water side had a pungent sulfur smell to it. Our friends had RainSoft in their house and they had good words to say about it. When we went to the home show, we scheduled an appointment with Paul from RainSoft. He explained to us everything and then he came out, tested the water and recommended a few things to do. We ended up buying the whole home water filtration system and a reverse osmosis water filtration as well at the sink for drinking water. The installers did a pretty good job. I wasn’t there at the time. My mother was. But there must have been some miscommunication between the installers and her because they were supposed to put a new salt tank outside with the new equipment. They just piped in the old salt tank that was in the closet. So they had to come back out and redo that, but that didn’t take them very long.

I had to call Rainsoft to see what's going on because I didn't have water for a good while and the installer was having trouble getting it installed but I can't hardly blame that on him. He was trying. It took all day instead of a few hours but they got us fixed up. My wife said she likes the water better and it feels a little better in the shower. You don't use as much soap and it must be working out. It was a lot of money but she likes it and that's why I've recommended them.

When the guy from Rainsoft came out and did the presentation and we saw how our water was, it made us decide to get their water system. We got the cleaner, the cold water and the CleanStart. And it went well with the installation team. Rainsoft's a good company and we're really enjoying their product. We can tell the difference in the bath.

RainSoft wanted to talk to me about my water. As long as the representative came out and done the demonstration, I came to the conclusion that I can make good water out of bad water, especially that I live in Norman, Oklahoma and we got the worst water in the world. Our water is horrible. The appliances and faucets in my house that have anything to do with water go bad way quicker than I would expect. I bought from RainSoft something that went under the kitchen sink then I got another apparatus out in the backyard. Now, my water’s drinkable. I watched the guy do a test on it and he really just came out and enlightened me.

Because of the water quality in the city where I live, I did my research on water treatment systems and went with RainSoft. I've been using the system since 2009. The initial consultation with their sales representative was excellent or I wouldn't have bought the system. I had recently put in one of RainSoft's systems for the washing machine that generates ozone. Everything is going fine. I have the company service my system every year. I never had a problem with their people. They're extremely cooperative and helpful. Overall, I've had a very good outcome with the whole product.

I saw the free water test at Home Depot, so I thought to have my water tested and see what it says. When I sent in my water test I got a callback a few days later that said, "This is the preliminary results of your water test and we’d like to send somebody out to give you a demonstration and test your water at your home." I agreed and they set up an appointment for me and the guy came. His name was Sean and it was a really great presentation. RainSoft has really got the whole sales pitch down. The thing that’s most compelling is they're at your tap showing you your water and the filtered water. You get to actually see the contaminants that’s in your water or the hardness of the water and what it's like when you wash your hands. It clearly shows that your water is bad, this water is good and you can compare it back and forth. How could you say no at the end of the sales pitch?

I am almost a one-year owner of RainSoft and while I enjoy the benefits of the whole system, the CleanStart laundry component keeps breaking down - I am on my third call-in to have a technician come out to fix and/or replace (which they have done before). Today I found out that after the one-year warranty, despite RainSoft having lifetime warranty, I would have to pay $99 per house call to have a technician come to fix the CleanStart. Given the fact that the system has been problematic and troublesome on its own with no impact from me, I find it unfair that my warranty is just expiring. The company should extend warranty for such problematic components. If my CleanStart breaks down again (which the nice phone service guy told me it would!) why should I pay $99 per service call? Right now am feeling angry and wish I could return the CleanStart component - since my RainSoft should be improving this water in any case.

We got a lot of mineral deposits and buildups in the faucets to the extent that they slow down the water flow. Also, the sulfur odor was overwhelming in the summer time. I was at Home Depot and I spoke with their folks and they went online and registered me with RainSoft's rep. Then he called and came out. I was thinking of installing a unit myself but after talking to the Home Depot folks, I decided against that. I also looked at Kinetico and called them and I wasn't impressed with either one of them for a number of reasons. But I felt comfortable with the fellow from RainSoft that came out and presented to us about the way their system works.

We're from Ohio and we have all kinds of water treatment systems there for well water. However it was bad when we first got here in Florida when we bought this place in 1984. We had water softener put shortly after that because the water was not good at that time but it's been messing up for the last couple of years, so we decided we'd put a new one in which is RainSoft. We have the softener, chlorine filter and the osmosis. It's my second softener from them and we've had them for 15 years now and it's working fine. We had a problem with the meter on it and they came the next day to fix it. Overall, it's been a very good experience and their reps have been very good to us. We've used them all the time for osmosis system and they very well responded. They come whenever we call them and that's why we stayed with them.

We had a system that wasn't working very well anymore in our Florida home and we have a RainSoft system up north so, we decided to sign up with them. They had someone come out to take a look at everything and they did exactly as promised. The installer and I got along well and he explained a lot of things to me. They replaced the whole softener system and now, the water's too damn soft that I can't get the soap off my hands. My only gripe is that they were supposed to give us a $25 gift certificate to a restaurant and when I went online and tried to do it, I can't get it done. There's also a sprung leak that they didn't touch that maybe they can come and fix. But I had an excellent experience with them.

We had put an offer in our house that had well water until we were in Home Depot futzing around. We were concerned about water quality and someone talked to us about RainSoft. Someone ended up calling me within a week but we were able to have someone come out the day after we moved and give us a demonstration which was awesome and super informative.

I know that Arizona water is not that good, it's not really drinkable and it's easier to have maintained floors to make sure I have clean water throughout the house as oppose to having filters through our sinks. Rainsoft came by the house before, my wife told me about it and we made it happen. Their rep that I talked to was really knowledgeable and he answered all the questions I had. We got the water conditioning system and everything's working fine but I thought there were an after check around three or four weeks after installation to check the system and test it but no one came. But I'm not really worried about it. The system is decent, my skin's softer and we're able to drink our water now.

I was concerned with the smell from our water and stains on grout lines, toilet lines and humidifiers that I began searching for water treatment systems. My interaction with the Rainsoft sales rep was good. He was very formal and personable. The information that he gave was good and he sold me on the unit. I ended up purchasing the whole house filtration system, CleanStart and reverse osmosis. The installation team explained the system briefly but it's good enough. Since having the products installed, there's no smell anymore from our water, all our issues are gone and our dishes have never been cleaner.

The sales rep from RainSoft demonstrated what water quality I had and talked about their product then I purchased it. I had the air, CleanStart, water softener, and the drinking water one. My whole house is RainSoft compatible. Since having the system, drinking water is definitely better and there were noticeable differences when I shower and on the soap. I used to always buy bottled water a lot. Now I don't really buy bottled water at all anymore.

We had a water conditioning system in our previous house that quit working after five years and the company went out of business. So we have these concerns and we wondered where it would go and what kind of installation would be necessary but the sales rep from RainSoft did the demonstration. He listened to all of our questions and concerns and was able to answer them professionally. Sometimes, my wife doesn't grasp everything at first but he was very thorough and patient in explaining things.The installation team worked fast. We got the conditioner for the whole house, reverse osmosis under the sink and the ionizer for the laundry and we discussed options on where to put it and came up with an option that worked for everybody. It's working like it should and my wife definitely doesn't use as much laundry soap and the laundry comes out clean ever since. We've already talked to people about it.

The RainSoft sales rep that came out for consultation was very good and educated us on the product. The installation team did a very great job as well. The quality of the water at our house since having the system has been great, more appeal than anything else.

Rainsoft sent somebody out after I did a Home Depot survey. He was very knowledgeable and helpful. The installation guy who came was also good and awesome. Hearing about the Michigan situation, I wanted to make sure I was safe and I got the Rainsoft water purifiers. I noticed a big difference, especially in the taste of the water. Even the water out of my refrigerator filtration system tasted different.

The RainSoft rep was very nice, patient and took the time. We got their water filtration system and then the air purifier. The installers were very professional and very nice. They took their time because my husband wasn't home when they came and installed. They answered a lot of my questions and it makes me very comfortable that if there were any questions, we could ask them. With everything installed, I don't see much of a difference with the air purifier, but my husband does. Also, the water is softer so the skin is softer too and there's no calcium build up in the sink.

This is the third house I've had with a RainSoft unit. The systems were all basically the same but I'm sure things have changed a little bit over the 20 years. The sales reps were great and they weren't pushy at all. Then, the installation was fine and they did a good job. My only complaint would be that there's a lot of people with their hands in the jar. There's the sales rep, the install team and then the follow-up guy and they're all different people. To make the experience a little bit better, the installation team could have explained things to me and not had separate people for every little thing. But the water's much better now. I would definitely recommend it to a friend.

My fiance and I were at Home Depot and there was somebody walking around offering presentations. They knew a lot about the water quality in our area and what the benefits were of the system. My fiancé is difficult to impress because he's an airplane mechanic so he was nervous about the installation of the water softener but he was very impressed. He said that the gentleman was very knowledgeable, professional and took his time doing everything and explaining everything to him.

We got RainSoft's water softener, their alkaline water and the one in the laundry room. Our coffee tastes better and cleaning my pots and pans is a lot easier. I use cast iron and wash it using regular water which is hard water. I usually rinse and wipe it out but now, I'm able to wash them and reheating them in the oven without getting rust spots on it. In addition, I have super-duper curly hair and almost to the point of where it gets really coarse at times. I used to have to use a lot of hair products. I was shampooing my hair twice, but now, I could shampoo it once and I don't use a lot of conditioner anymore. Also, I used to have to use a body wash and a soap but now, our usage of soap because of the lathering has gone down as well. I don't usually use a lot of lotion on my legs but I notice that my skin is softer now.

I was in Home Depot and got RainSoft. Everybody was fine and totally adheres to their word so I didn't have any issues with the RainSoft staff. Even the installation person was really good. So, I got the water softener for the entire house and the pure drinking water. I had some skin issues with a lot of skin irritation and I don't have that anymore since I've been using RainSoft product.

We just moved to a new home in a new area being developed and I was concerned about the smell and the taste of the water that we had. We learned about RainSoft at Home Depot during the weekend. They took our number then they called during the week and we set up an appointment for the sales rep to come out. He did a whole run through everything like testing the water, showing what they could provide, what our water should look and taste like afterwards, how it could increase the efficiency of our appliances, utilizing little to no soap products and some of the things we use in health. It would help our skin as well. So we got the water softener system and the reverse osmosis.

The first gentleman that came out brought us through a 45-minute to an hour presentation about the benefits of Rainsoft and the advantages of having the equipment in our home. The sales rep seemed pretty educated about Rainsoft and also some of the other desires that we have in the home about water usage. He also gave us helpful tips and hints about some of the water quality in our area. The installers were very professional in the set up. They left the general area clean and like how they found it. I'm very satisfied with the education I was provided, the service that was rendered and also the installation.

We purchased the drinking water filters from RainSoft where it's hooked to our water but only comes out in the sink and the refrigerator and I was very excited to get it done. The sales rep and installation team were very nice and professional. I'm comfortable drinking the water and the big thing is we quit buying bottled water. I've given up buying plastic bottles. I'm 100% knowing it's safe.

I decided to upgrade my RainSoft system and I got their water conditioner and softener, and I'm happy so far.

When we bought the house, there was a RainSoft water system in my basement, but the system has not been maintained so we purchased a new one. We called RainSoft and the installation team came. They fixed the old system at first, but because it was leaking, they put in a new one under the sink. They were really good and we enjoyed working with them. The new system was better and we're happy with it.

Our water was drying my skin and my wife’s hair alike so we decided to get RainSoft since my parents have them too. We got their water softener and the drinking water filters. Since its installation, our skin’s a lot more smoother, the hair doesn’t get all dry as much as it used to and we can definitely drink from the faucet. It doesn’t taste terrible. We never drink from the tap water as it is but when their rep showed us and told us that the tap water was clean to drink, I started drinking it and it tasted like normal water that I drink out of a bottle.

RainSoft's sales rep was really easy to work with, very helpful, polite and explained everything. The RainSoft system that we purchased runs into the house from the outside filter. The installer was friendly and he did everything that he had to do to make sure everything was hooked up properly and he made sure to answer any questions that we had. Our experience was great.

My water wasn't clear and it had a smell. RainSoft convinced us that we needed their service and we got the whole system which had a part that goes to the washing machine. They did the installation but cut another water line that they had to come back two days later, but they fixed it. Now, the water is much nicer, clearer, and it doesn't smell. We're satisfied.

The RainSoft rep was very knowledgeable. She took her time with us, did all the water testing and all the background information about the company. The only thing I didn't care for was she said we can have the system for a certain price for a certain amount of time only. It was a lot of money and usually, on any decision, we always take a couple of days to talk about it and we like to research a company. But we made that snap decision right then to go ahead and do it and after the thought, I wished we had a couple more minutes to think about it and not had to sign on the dotted line. I felt they pressured me a little bit. So we did the water conditioning and purchased the system for the washing machine. Since having the system installed, my husband says he can feel the clean socks on his skin but personally I cannot.

I set up the initial appointment for RainSoft and that was fine. They left me a message and I had to call them back a couple of times, but they were very friendly and said they would come out and do the water testing and describe everything that would entail. And they were able to work with my schedule as far as the timing of the appointment. The sales rep was very nice and straightforward and he explained what he was gonna do with each test of the water and what each test would show. He took his time and wasn’t rushed and he answered any questions I had. I got the in-home water filtration system and the CleanStart for the washer. With it I don’t have to drink as much water, but the water’s better and the clothes in the washer come out cleaner. The installation team was very nice and they knew what they were doing. There was one point where water was leaking but they fixed it right away.

I wasn't drinking the water and my coffee pot had some scale in it. I went online and found RainSoft. The rep who came by was nice and I ended up buying the purifier. The guys who came to install it were good. Everything has been fine and we drink the water now. I'm also using the soap that they sent with the purifier. Overall, I'd recommend RainSoft to a friend.

My wife was in Home Depot and she talked to somebody from RainSoft about the system and we had been thinking about a water softening system, so we had them come out to give us three hours of their time and discuss the whole process. I realized we had so much residual stuff left in our clothing and sheets after washing. We also didn't realize there was taste difference in the water between the pure water and what we had coming out of the tap. We got the water softening system and we got the Ozonator for the laundry. Since having them, the water certainly tastes a lot better and it doesn't have chlorine and the pH is better balanced. Also, my daughter says her hair is nicer now because the water is cleaner and we don't need to use detergent very much anymore for clothing or dishes.

We have to buy laundry detergents and I was thinking about cutting back on that cost as well as electric bills. RainSoft was introduced to me at the Fall MOLA Conference October of 2016. Their sales rep, Dan, was at the conference and I told him that I was really interested in the product. He was phenomenal and stayed in contact with us all the time. If I needed to get in touch with him, he always answered his phone. If not, I left him a message and he called me right back. We started usingtthe Rainsoft system when he came out and gave us our little trial. He installed the equipment on my washers and told me that we can use that as a trial and error. If I didn't like it, it was fine, but if I did, that would be wonderful.

The sales team came when they said they'd come, talked to us and we bought the unit. It was all very well. We got the drinking filter system for the hard water. The installation guy came and worked hard and long. It was dark when he was done. He knew what to do and did his job. I used to sell RainSoft when I worked for Sears, so I'm very familiar with what and how they did it, and how it works. And since having the unit, my ice cubes are clear, and I don't worry about kidney stones anymore. I get a lot of suds from my soap. It's not hard anymore. So I'm very satisfied with it. The people at RainSoft were very nice and pleasant, and did everything they said they'd do.

My wife saw a coupon in the mail for us buying our house. We wanted a free gift card so we called on it and got the water softener. It is still new so everything is working great so far. I've had a good experience with RainSoft, but I never received the free gift that I was supposed to get.

We absolutely love and have been very pleased with everything that we're experiencing with RainSoft. Everything is grand. My water tastes better, I don't have to clean my tub and toilets that much and my laundry is much cleaner. I used to match our socks by how stained the heel was but there are no stains anymore. So there’s been a huge difference since we installed the system. Also, their staff has been wonderful. I tell all my friends about RainSoft.

We had RainSoft before and recently got it re-setup. We got their drinking water filter system in the garage and then had to run the lines. We have cleaner water with RainSoft and we like the system that's why we bought it again. However, it was too expensive. I wish it would have been a little bit cheaper.

I recently had a rep. from Florida Energy Water & Air/Home Depot for a RainSoft product to come out at my house to give us a demonstration and to help me resolve a current situation I had with my well water. I was upfront and told the rep. my credit and not good and I was the sole provider and did not have money to put down.The presentation was great but I was told that I was going to be approved regardless of my credit and they had many other options. I signed all papers and agreed to the terms and condition, at a cost of $8,600 dollars.

I’m familiar with water purification systems in the past but I've never had a water softener, so we had one installed by the RainSoft people. It was a lot harder than they thought because they had to drill through some concrete blocks and so they did a really good job. I now have a little softer water after the system got installed.

Setting up the consultation with RainSoft was good. I'm retired so the scheduling wasn't hard. My wife has always wanted a RainSoft and so we purchased the air handler and the water system. However we didn’t purchase the extra filter for the fridge or for underneath the kitchen sink. My wife called the sales rep on it and said, “Why do we need this if the thing you’re selling us is gonna solve all our problems?” But the rep was very straightforward and nice. Some unusual terms but no problem there and I felt like she was telling us the truth. I also really liked the young man who installed our Rainsoft system. He was really personable, professional, did the job and moved it into my garage even though he didn’t want to. I was pretty happy with that.

The installer that came out was friendly, did his work and explained a little bit. The sales rep explained more so we didn't have that many questions. We got the house system and we're very happy with it. Our coffee tastes a lot better with the system installed. I would recommend RainSoft.

Our water had a lot of hardness like calcium and chlorine smell so we filled out a card for water testing by RainSoft at Home Depot. Then their sales rep called and made me understand stuff about my water which I already knew. They asked if I had time for someone to come out and go over some information. A rep named Debbie came that evening and did a good job in explaining and testing. One thing led to another and now, we got their water conditioning system, the softener, and the reverse osmosis. The installer, Richard, was really good. And when our reverse osmosis was screwing up and our softener wasn't softening right, they fixed it and everything is good now. Since having this system, we can definitely say that our water is a lot softer, tastes better and doesn't have the smell anymore. It's a nice unit and we love it.

I have a very hard water at my house. I have a Kenmore unit years ago that broke down over time and we went away from it for a few years, then we really wanted to get the soft water back. We were contacted by RainSoft and we set up a schedule that worked well for me. We got the conditioning system and the reverse osmosis under the sink. The installer was really nice, knowledgeable and told my wife all about the stuff. The installation went very smooth working with her. Everything went really well.

I had stains in the house and I get really itchy skin the last few years. The RainSoft sales rep gave out water test kits then at Home Depot. They came out and checked things for us. We thought it was going to be a water test for 15-20 minutes and they'd stay for a few minutes and be gone, and it took two hours but it was a good experience. We got the water treatment filters, plus the water softener, alkalinization of the water and the oxy-treatment. Their installation team came out and got it done when I had things all ready, but it took me some work to get the place ready. Since then, the water is nice, soft, and cleaner and we don’t use as much soap. We’re enjoying the product.

A representative from RainSoft stopped by to obtain a sample of our faucet water to test and then they provided us with the results. Then somebody came to do the in-house test after that. They were very informative and it was an eye-opener once we saw the test and what it did, how it could affect and how it can actually save money in the long run so it was a great experience. We got the water softener and I’ve noticed my skin is softer and my hair is smoother. Even after I wash dishes and even if I use Clorox, my hands are not nearly as dry as they were prior to installing the system. So far, we love it and we’re glad we got this investment because it’s been well worth it.

The sales guy that I dealt with was very good. He was on time and was very informative. We sampled some of the bottled water I had here. Some of the water came out of the tap and some from a refrigerator filter system. The bottled water shocked me the most and I did some additional research on that. A lot of the bottled water is actually not that good. Wegmans' probably the number one grocery store in this area and their water is rated one of the worst. They get it from some place in Pennsylvania and that's actually what I was drinking.

I've had bariatric surgery and I was looking for a system so that I didn't have to drink tap water because buying water costs a lot and it still tasted funny to me, even buying bottled water. A friend's husband works for Anderson, so I called him and asked him some information about getting a drinking water system in our house. And he had his sales team called me because he's just an installer and they brought me RainSoft. They even came back and hooked it up to my icemaker because he didn't know that it was supposed to be in. The salesman and I had talked about it, but he forgot to write it on the sheet and they just came back and hooked it up for me.

RainSoft asked to come and do a demonstration in our house and the rep did an excellent presentation. The things we hear on some of the media and RainSoft's type of products concerned about health led us to consider treatment systems and so we bought a water softener and drinking filters. The vendor who came to our house was very courteous and he explained everything he did which I really appreciated. Our water is now a lot better, cleaner and softer since having the system installed so it really made a big difference. When they first put the system in, there was a problem with the seal that was on one of the tanks. It let our water run continually for about a month and a half so we got a really big water bill out of it. RainSoft people took care of it and a tech came out, repaired it, and put a new seal. They stand behind their product and they'll be reimbursing me for the overage I used above the average so I'm very impressed with that.

The RainSoft sales rep was very friendly and wasn't pushy. He explained the product in full detail and what all we had in our water. He ran a test and showed us what all the minerals and stuff that's in the water which made us concerned so, we got their water purification and the one for drinking water. The installer came and explained in detail about what he was doing and what we needed to do in the future. Before, we get so much sediments from what was in the water on our silverware. Now with RainSoft installed, the dishes come out of the dishwasher a lot cleaner and spot free. It was like somebody polished our silver. Also, the water is different when taking a shower. In addition, we used to have bottled water coming in and was having to pay for that every month. With the new system, we have filtered drinking water that's comparable to the distilled water that we were bringing in so, it cut our cost back. We love RainSoft.

I was very serious about water quality and I was looking to improve the quality of water in my house. I went through a couple of independent resellers and felt the best with Rainsoft and that's why I went forward with them. I had an excellent interaction with the sales rep from RainSoft. He was quite professional and very knowledgeable. I had done a lot of research initially and he confirmed a lot of the questions that I had. I did the whole house water purification system and the installation team was extremely cordial and polite and I enjoyed having them for the install. Since I had the RainSoft system installed, I have felt more comfortable and confident cooking with my tap water, giving it to my dogs, bathing in it and drinking it. I haven't had to squeegee my shower and there's not a lot of calcium carbonate build up around my appliances. I use natural products and they last longer and are more efficient now with cleaner water.

I went to Home Depot because I was changing my water heater. Somebody approached me and asked if I wanted my water tested which I agreed to. A couple of days later, a Rainsoft rep came and showed us the whole water treatment thing and the water was disgusting. I told them that we were going ahead and doing the Rainsoft system. We got both the conditioning system and the drinking water filters. We have the spout where you can get drinking water out of it. It was installed the next day. We love it and it's been great. My shower is starting to wash all the nasty crust in the bottom and it’s really clean now.

I was shopping at Home Depot for something to help my father-in-law, and somebody approached us and asked if we have anything about water treatments. I already had it in mind, and in fact, I already did a little research because we had hard water at my house. The calcium buildup on the shower, around the kitchen sink, and the bathrooms is gross. The lady who approached us said somebody would call and set an appointment with us. She'll do a water test for free. The RainSoft rep who came out did a great job. She did a great demo of the testing of the water and explaining it. She knew her stuff, and she's definitely well-experienced, which we appreciate. Since having our RainSoft system installed, showers are different. The water tastes really different as well. Overall, we love it.

I was curious as to what the water quality was in my area and found out about RainSoft through Home Depot's water sampling test. Their reps were very accommodating. When I had to reschedule for some reason, it was no issue. One rep was very knowledgeable about the product and the results that I would see. He was well-trained, stuck to the script they train these sales guys on, and I think it was very well done. I used to be in sales, so from a sales perspective, their presentation and the detail I went to was really good.

We bought this house, moved into it one month ago, and the water seemed very hard. We moved up here from the valley and we used bottled water for cooking, coffee, and things like that because the water has a lot of residues. It was the same thing here. We were having a problem with some of the original plumbing, the faucets and shower heads getting all messed up. We then got into researching treatment systems and went from there.

We bought a house and weren't sure about the quality of the water. We wanted to make sure what we were dealing with and Home Depot had a test kit to take a sample and mail it in. RainSoft responded and sent a technician out to explain the processes and was thorough. The rep showed us how everything worked and the test results that we had in our water. He demonstrated the water coming into the house, the water system that was under the sink, explained the benefit, and everything made sense. The only thing that was questionable was the price. It happened so quick. The rep came in, spent several hours with us, and made sure that we understood what the system provided. Then at the end, I used my Home Depot account and made him raise my credit limit, so that we could put it on there until we could work out the payments.

We were looking for something to improve our water because I was fed up with cleaning calcium over time from everywhere, especially the faucets. In Europe, we have softer water so we never have trouble like that and the taste of tea and coffee, especially tea, would be better with softer water. During our consultation with RainSoft, the sales rep answered all our questions, so we signed up with them immediately. We had the water treatment system installed in mid-November.

I never felt that our water was really safe. I did not like the fact that the showerhead would get gooky and the drain would get tainted around it and there was a ring in the commode. A little girl stopped us at Home Depot and asked us if we were satisfied with our water. Setting up a consultation with their sales representative worked very well. He asked if he could come at a certain time in the afternoon which was fine. He was very knowledgeable, a good guy and very thorough. So, with all, a good experience. My husband went out and talked with the installation guy. He wanted to make sure that the system itself was only for the house and not for the sprinkler system. They assured him and told him how that worked. They were quite good. I was surprised that they completed the project in one action in an evening. They stayed until it's done and cleaned up after themselves.

I used to have Rainsoft a long time ago. Then we were moving in and the welcoming committee came by and brought us a little flyer. I gave her my phone and a RainSoft rep called me. The rep came by and did a beautiful demonstration. She was very cheerful and we didn't mind having her in our home. It was a pleasant visit and it was like having a conversation with an old friend.

I like the products of RainSoft. It was very easy setting up the consultation with the sales rep. I got the home filtration system from them and the installation team was good. They kept everything clean and they took care of any issues that came up.

RainSoft's staff was really professional, and everything sounded really good which was one reason why we bought from them. Their product changes the pH and the softness of the water. The water's also cleaner as there's not quite as much sediments coming through our faucets as there was and it made the water taste better. The price is very high but as far as the people that worked on it and the equipment itself is concerned, it seems to be good quality and we're pretty much satisfied with it. However, I would recommend for people to do some research before they buy the system.

A sales representative approached us in Home Depot while we're shopping for our new house and signed us up as soon as we closed. We didn't know it was RainSoft until after the water test guy came here and we got sold from there. He was really friendly and a very fun guy. He explained to us all the different chemicals and all the particulates in the water. He even made us laugh and was really entertaining. Those couple of hours seemed to really fly by. He was friendly and wasn't overly pushy on the sale. He made it really feel like our choice instead of a choice being pushed on us.

My husband was in Home Depot and Rainsoft was presented that to him there. During the consultation, the rep did a lot of demonstrations so well that they were enlightening. My husband was not one to frivolously go into something so for the rep to sell the system to him right there alone showed he was a very good salesperson. We got all of it from Rainsoft and we’re enjoying our purchase. My husband is really very pleased because he says when he takes a shower now, his skin is a lot softer. He noticed the improvement. It’s also nice to be able to go to the faucet and get water without having to worry about any contaminants.

I was already familiar with RainSoft. They were a little more expensive but they have a good reputation so we went with them. So far, everything was good except for the coupon program that they have which is absolutely worthless. I paid them to send me coupons but I'm not doing that anymore since I can get coupons for free. It's a total waste. Their rep was a little nervous and unsure of some of the stuff he was trying to do because we were his first customer. Nonetheless, he wasn't pushy. And, their installation team did a fantastic job.

I purchased this home coming out of the military and it needed a water softener. The sales rep at the Home Depot walked through everything and went to a service desk and set it all up. It was pretty painless. When they installed the system at my home, it went very smooth and easy. They even hooked up my refrigerator for me that had the water line going to it. They made sure everything was hooked up and ready to go. My water was orange before it was installed and now it's crystal clear, and it tastes better too.

My water smelled bad and didn't feel right so I looked into water systems and found RainSoft. Their sales representative was quick, very knowledgeable, and very easy to work with. He did the testing at my parent's house and sold my parents a system. He was very professional and he went through everything. I didn't feel like he was trying to sell us something we didn't need. RainSoft is exactly what I needed. My sinks and toilets are not dirty and it's easier to clean stuff. The water feels way better and doesn't smell bad anymore. It's a way better experience all around.

When we bought the house there was a unit by RainSoft. However, the unit was not working so the serviceman came. He told us that it was kind of shot so we bought a new one. Our interaction with the sales rep of RainSoft was good.

Extremely disappointed and cheated with Rainsoft. Encountered problem after problem. First, service was to be installed, as promised by the sales representative, the next day between 9-12 am. Lost a day of work waiting out for them. Called the company same day at 4:00 pm and was told by a "supervisor" not his problem that the representative has misinformed us and that our application had not been processed yet.

There was a technician from RainSoft that came to do the demonstration. There were different exercises and my kids were involved. It's unbelievable what we saw in the water or things we didn't see unless we treated it with some chemicals. It looked like the water we're getting from the city was not that good. That's when we decided to use their water treatment system. The water has been good since we got the system installed. However, they still haven't replace the faucet like they said they would do. Also, the product is expensive for long term financing. I was hoping it would be something like when I buy a house wherein I got the principal balance plus the interest and that they were gonna reduce the price if I could pay the principal but they said no. The total price is that and that's what I have to pay. But other than that, everything was good.

We had hard water. We always have a ring around the toilet, as well as water spots on the shower doors, and our body was being dried out. So we set up a consultation with RainSoft, which turned out quick and easy. They asked if they could fit us in that day and we said yeah. They set everything up the same day and the presentation was so good. When they gave us the results, it was everything that was going wrong with our water that we had concerns about. So we knew that the water conditioning system was something that we really needed to get.

I've been with RainSoft since 1981. It was referred to me by a friend many years ago because I lived in an area where the water was very hard. I had a new system put in a couple of months ago and I'm very happy with it. The technician was one of the guys who trained the new fellows who served other people and he was very good. All in all, I'm extremely satisfied with my experience with RainSoft.

The sales rep had a long spiel. They said it would be about an hour and it was two hours. Then they said they were going to come on Wednesday and they came in on Tuesday which surprised us a day early. I was in the middle of doing projects outside. So, I had to drop that and do all that. We ended up buying because we were looking for better water not because of their sales pitch or anything, but because we wanted their product. They probably could’ve saved us the whole sales pitch and just sold us the product. Since using the system, the water tastes a lot better it’s just crystal clear water. All you see is the bubbles in it.

I was at Home Depot when RainSoft approached me and asked me if they could come and test my water, and at that time I wasn’t interested. I then moved from a large home to a brand-new duplex into a different town and found that the water was extremely bad. So, I talked to Culligan but they were expensive. I then looked up RainSoft on the internet since they had approached me before. Also, I knew they had systems that were better-priced, so I called and they came out and tested my water and I then purchased a couple of systems from them.

Everything was pleasant until I was billed at 13.9% A DAY in interest charges, not 13.9% A MONTH. I can't cancel, they won't removed it, I'm screwed. I wish I never had this product installed, it is a financial burden to my family.

We purchased the RainSoft system that goes under the sink for the kitchen water and the water tastes better because of it. Everything I cook where we’re gonna be eating the water, I cook with that water. I even give it to my dogs now. I didn’t realize it was going to be so big, but we have a lot of room for it. It sits really nice under our kitchen cabinet and it’s not in our way. We’re very happy with it overall.

I was walking at Home Depot and RainSoft's lady rep asked if she could interview me. I don't usually do that, but I kept seeing her going to other people who were turning her down, so I answered her questions. And then we had their guy come out and gave us a demonstration. We had no intentions of getting it. It was very expensive, and we were a little hesitant because of how much it cost, but then we were really impressed after the demonstration. So far, I really like it. I can tell a difference in the water. It makes me not want to drink bottled water anymore. In fact, I put some in a thermos and carry it around. Everybody from RainSoft was very kind, helpful and answered all our questions. So, we’re happy with it.

Our very first exposure to RainSoft was back in 2000 when we went to a Charlotte Home Show at the Convention Center. We saw the demonstration of water softening and we were in the process at that time of building a home. We supposedly won a free water softening since our name was chosen, and they installed the system after the home was built so we enjoyed soft water for quite a while. In one instance when the system backwashed, we got a salt taste coming out of the refrigerator and we thought there might be something going wrong with the softening system. The water was coming out of the drain instead of going through the system so I thought maybe the system was stuck. After I did some investigating, I switched the softening agent to potassium chloride so we're using the system right now with the potassium. The gentleman that came and serviced it last advised that and it works. I can tell the difference in the water.

The sales rep will promise you all sorts of things that will never happen. I was giving a form to fill out to recommend friends and family to get their water tested. Nobody on that list was ever called. The rep also said that I get to choose one family member or friend to get a free gift from RainSoft, some kind of filter system that you can use with your kitchen sink. That never happened. Then you learn of all the costs that are involved with the maintenance after you have made the purchase.

We had a Kenmore water softener and I kept putting salt in it and I assumed it worked, and the representative from RainSoft showed me that it didn't. After I saw what Rainsoft could do for me, we went ahead and purchased it with the filtering system and we're very happy with it. Our sales rep was a local guy and we had a good experience with him. Everything is working fine and I've recommended it to friends.

We bought the water conditioning system from RainSoft. The installer did a very good job because when we were concerned on where can it go to being close to where the water can drain, he knew exactly what he was doing. Since we've had it, we could tell that the water's somewhat softer, as far as the build up on the shower door and things like that. Everything seems to be doing fine. However, our first water bill was extremely high compared to normal. But we are watering the grass a little bit so I wanted to see what the next bill came up to.

We bought three systems from Rainsoft and their sales reps have been wonderful. The water filtration system that I bought for the whole house is great. There was also the washing machine apparatus that they sell for cold water only, no detergent. That is spectacular. I was a builder, plumber for 38 years, so I understand all this stuff. But even I was skeptical about it. But a friend of mine bought one and after about a month he said that if people don't buy one of these things, they were complete idiots. I was told that I would never buy detergent again and only use cold water. The washer works way better without the detergent and it's a wonderful system. But the problem is when you tell people about this and they don't have a clue about the way the system works, they stare at you like you got sold up a bag of goods when the fact of the matter is it's a wonderful product.

My wife signed up for a free water testing by RainSoft at Lowe's. We then got the whole deal and as of right now, it seems to be an awesome system. The water is a whole lot softer. I enjoyed a couple of showers I took though I am not home enough to experience it. Nevertheless, I tell people about RainSoft now.

Their sales rep did a good job. Talking with him went perfect. I bought their whole unit and the water is definitely a lot softer and cleaner. Overall, it's been good with Rainsoft.

I finally got the system fixed. The senior tech came out and spent the correct amount of time to troubleshoot the problem. It turns out that the first tech here found the problem but he didn't have the part. The next two techs said that part was okay and it was a different part. Finally, Scott came out and confirmed Corey's diagnosis and put the part on, it looks like the system is working properly. We will soon see. I do think it is fixed. If this was the first tech the problem would have been solved 2 and 1/2 weeks ago and they would have received a 5-star rating. I do think that Johnny the third tech out needs help with his people skills and don't tell bull shit stories about how a surge caused the problem.

I had concerns with soft water and got the drinking water filter system from Rainsoft. Their sales rep and installation team were very professional. The system is working pretty good, but sometimes, I see a little salt thing. I was told that after time when I keep on using the system, it should clear out all that saltiness, but it's still there. I've had the system over for three months already and I still see the water like that. If I put the water in a glass, it will stay like that for about a minute or two, then the salt will go away. I don't know if it's supposed to do that but I don't think it's really a big deal. It's still a lot better water than what I had before.

The guy from RainSoft came out to my house and did a few tests on my water. I've always filtered my water and when he did the test, he shared with me that our water through our house was in really good shape. But he showed me the canister that I could put in front where my water inlet comes into the house. I put it right after the inlet valve, so all the water that runs to my house now is filtered and I like that idea. The guys that put it in were awesome. They came in and were done in a half hour. They were very professional and I appreciated everything they did. It was a worthwhile experience and I would do it again.

Our water was full of iron so we couldn't drink it. It smells bad and stained all of our fixtures. Then we heard about Rainsoft from Home Depot. We had a great sales guy, who was very informative, clear, and professional. The installer was great too, and the sales rep who came at our home for consultation answered our questions and solidified any concerns we had. He focused on talking about all the eco-benefits which we didn't know about, and that sold us. He also told us about the laundry thing where we could only use cold water and it runs through an oxygenation thing and we thought that was the best thing ever, so we ordered that too.

I was concerned about the chemicals potentially in the water and found RainSoft online. The consultation with the sales rep was great. He was extremely friendly, very prompt, and thorough. The installers were all very friendly and courteous. They worked out whatever issues there were and everything was clean from the installation standpoint. We got all of the RainSoft products including the washing machine thing, the spout for the faucet on the kitchen sink, the salt, plus the filter unit. After the installation, the water is better. Everything is good.

Our water started to stink so I stopped at Home Depot and got a water test done. The rep that I talked to came out and tested the water. He was a nice guy and very polite. He showed us everything that he was doing and why and I got a softener and drinking water filters. However, I was not impressed with the installer. One guy had been there a while and he was with a guy that was in training and the guy said that he would come back and check the second guy’s work, and make sure it was good to go since it’s one of his first jobs. He left and then we left. When we got back, the guy was just finishing up but the guy that had been there a while never came back to inspect the work, so the trainee left. I went down there and looked everything over and found multiple things I wasn’t impressed with at all.

A long time ago I heard about RainSoft and bought their water conditioning system. The installers were very friendly and did a fine job. However, we do have one issue. When we called for the customer survey because my wife wanted to redeem her $25 gift certificate, it asked if we wanted to redeem it now. And she thought she had to use it right then. So, she pushed “no” and then it was gone, and we never received the $25 gift certificate. And we couldn’t get back in and redo it. Other than that, it was a nice experience.

My wife came home and said someone was going to come by and test our water for us. Rainsoft did and they showed us the results. So, we decided to get their complete water filter system for the entire house. The process was quick and easy. The installer told me exactly when they were coming and what they were going to do. It took a day to install it, but due to the structure of our house, I could understand why it took him that long. Plus, I appreciated him taking that long to get it done right the first time. The only drawback was they cut walls in the Sheetrock when they extended a PVC-like pipe in one room, but it has since been repaired. Our water tastes better now. I like the silkiness feeling of the water when we wash dishes or take a shower. It was absolutely awesome.

My husband drinks a lot of water. When I ask him what the water tastes like before, he says, "Kinda like dirt." Then we saw RainSoft at Home Depot and we liked it. We got the water conditioning system on the spot. It is a great product and we have a great experience. They are very informative, I learned a lot, you just don't realize how much stuff is in your water. So it was quite interesting. Robin was very nice. And then, the installers were prompt and they did everything on time. Now, the water is so much softer. It's amazing how much you can tell the difference when you thought your water was fine, but then you get better water. When we're taking a shower or a bath, it's just much silkier. We've been really happy with it. Drinking wise, my husband says he can tell the difference.

I am concerned about what's in the water. I've had bad experiences with Culligan so I don't like them. Scharnweber is who I always have had but I was tired of them, too. When we bought something at Home Depot, we were given a sampling kit to sample water which was through RainSoft. So we took a sample, sent it in and RainSoft got a hold of us. We made an appointment and their sales rep came out and took more samples. He was very friendly and accommodating in testing the water and explaining things and we liked him a lot.

We were impressed with the Rainsoft's demonstration guy that showed us about the water. Also, my wife has a problem with her skin and the bad water wasn't helping it. I told the sales rep to come over and he gave us a time and came back. They wanted us to make a decision right then and there and didn't give us a chance to talk about it. But then we weighed the pros and cons and got started since it was something my wife had been thinking about doing anyway. We got the water softening product and the one for the drinking water. The installers were courteous and did a great job. Since we've been using this, the water is softer and my wife's skin has improved a whole lot. It was an informative and productive experience overall.

My wife was concerned about chemicals or iron in the water. I had a call from RainSoft after doing a water test at Home Depot and I was asked if they could send their guy out and I said yes. The sales rep who came was great, very thorough, knowledgeable, really informative, and entertaining. He did a great job. I got the two-canister water filtration system and the salt. The installation guy came and I talked to him about where the water goes then he got to work and I left him alone. Then he let me know when he was done and showed me how to use the system. He was efficient. Now, the water is easier to drink and bathing is nicer. It does what it’s supposed to do and we’re happy with it. The whole experience was excellent.

We have a well and had problems with the sulfur smell in our water. The smell had gotten so bad that I didn’t even want to give my kid a bath in the water. Setting up the consultation with RainSoft was real easy. They called and set up an appointment time, and they came out after work so we didn’t have to take off which was very convenient. The sales rep was very knowledgeable, gave us his credentials, and told us how long he’d been doing this. The installers were very easygoing, answered all of my husband's questions, and showed him exactly how to handle everything. We purchased a water treatment system and with that we got the supply of soaps. With well water, we had a lot of iron buildup on our toilets and sinks, and we don’t have any of that anymore. There’s also no more smell and I feel perfectly safe drinking the water out of the faucet.

A friend of ours gave us a referral, and then we were called by Home Depot for an appointment. We have friends who had an older water system, and it's been something that we thought about. The sales rep was very accommodating, informative, and was able to come at the time that was convenient for us. We got RainSoft's water purification system, a whole house system, and the triple osmosis under the kitchen sink. The installer was here for some time and was very neat. He didn't make a mess, wasn't obtrusive, and seemed to be a very friendly guy.

RainSoft Technical service is horrible and they hang up the phone on your face while talking. It happened to me just now also. No one denies for periodical service and change in filters. But, they charge you big bucks irrespective of whether there is need for service or not, even to come and test water after noticing some issues. This is ridiculous. I suggest you not to go for RainSoft, it is better of you purchase water rather than having system and pay through your nose.

I've been concerned about air and water treatment systems for years and been thinking about it. My wife told me about Rainsoft, and she sparked my interest a little further. Setting a time for them to come over was pretty simple and straightforward. The sales rep that came over brought along a lot of stuff. I thought the demonstration would be a little shorter than what it was, but it was thorough. He tried to get through everything in a reasonable amount of time. He may have hurried a little bit and talked a little bit fast. I asked him to slow down sometimes. I'm a little more laid back and used to listen to people talk slow and give me a chance to think things through. But all in all, he did a really good job.

We have the whole water softening system from RainSoft and we're glad we got it! As far as showering goes, I feel our skin and hair improved a lot. The drinking water is also great and we haven't been buying as plenty water bottles as we used to. It's been a pleasant experience.

We could feel and taste quite a bit of chlorine in the water. We scheduled a time with RainSoft and the guy showed up a bit later than we had planned. He called and let us know. Good thing it was not a busy day. He presented all the information except for the system and how to use it. I know it’s the installer’s job but he could’ve given us a few more tips on the machine. The installer told us that he can't install the system where my mother had originally wanted it. He told us where it has to be installed and did it, and then once it was done, he invited us out and we looked at the system. He told us some things about it but he was very quick. The water’s definitely softer and purer but it'd be great if somebody was to stop by after three months of installation to check in with the customer because we’ve had problems. We’re not quite sure if the system is up and running in the full ‘cause the salt is not going down.