RainSoft Water Treatment Systems Reviews

Somebody from RainSoft approached us and they left something with us that we should leave samples with outside the house. That was picked up by the company and then after about 20 days, they called that they would like to visit us. We were given a demo by a gentleman by the name of Ash and he was quite convincing. The installation was fantastic, very quickly done, and detailed. The work was very neat. Then Adam re-demonstrated the same thing Ash did to convince us that the system was still working and that follow-up was good.

When I set up the in-home visit with RainSoft, the person who I talked to over the phone was very nice and I liked her but she could have explained a little bit more how long the visit was going to be. The person who came to my home was on time and he was very knowledgeable and had a lot of information. The whole process took longer than I expected, but besides that, everything else was fine. But during the installation, the plumbers who came out were a little messy with my yard and they could have done a better job. There was an outdoor faucet in the front and one in the back, and they gave me the wrong information as to which one was through the system and which one wasn’t so I was watering my plants with the wrong one. They were also supposed to put in another faucet in the back that wasn’t going through the filtration system and they didn’t.

I did a water survey in Home Depot where one of the guys had an iPad asking me questions about my water. Then one of them contacted me to send a RainSoft guy out here to do a demonstration and tell me about the product, which came out as excellent. Our sales guy was super nice and we would even take him out fishing with us. We did a smaller faucet here on our kitchen sink and routed a line to our refrigerator. The installer was very quiet but there was also a little bit of a language barrier. The only downfall of RainSoft was they had contacted me two weeks after they did the installation to set up a test appointment to make sure everything was running smoothly and I set up the appointment but then nobody notified me that they weren’t coming and nobody showed up. Otherwise, it was an excellent experience and although I haven’t noticed a difference as far as cooking, the water tastes better now.

We’ve had Rainsoft’s services for a long time. The installation was fantastic, and they were knowledgeable and gave me some information. They were very cautious and careful with where they put the system and how they put it in because they ran it from our basement all the way upstairs to the kitchen, and they put it in the laundry room, which was right below our kitchen. Everything went very well and we've always been very pleased with it. We live in Longmont, Colorado and the water here in Longmont has always been excellent water. But, the one thing that we noticed the most was the softness of our water after the first installation. Our water was softer and there wasn't any more of an aroma of the chemicals that they put in the water for those purposes. That's always been gone right away. We had a separate little tap on the sink for drinking purposes which was great.

When we sold our house and bought a new one, it didn't have a water softener system so I called RainSoft and told them to bring me one. I've known them for 30 years. The people at Elk City where I bought the water softener from installed it for me. Everything's great.

I have an older reverse osmosis system. The dealer that sold it to me has gone under, the new dealer is about an hour from my house. I had them send me filters and they told me that it was easy to change the filters. Not so! The picture that they sent me does NOT look like the unit that I have. They want hundreds of dollars just to come out here! I am mortified!!! DO NOT BUY FROM RAINSOFT!!! I am being ripped off!

We moved from Wisconsin to Oklahoma and I know that Norman has the worst water record in the country. Now that my son, who has cancer, is living with me exposing him to that nasty water freaked me out. But now I have peace of mind having RainSoft installed in my house. Their sales rep was amazing. He should be cloned. That's kind of how to make the world a better place. Now I can drink the water and it doesn't smell and I don't feel as if I'm congested all the time. I got a system that is delivering and I feel mentally safe.

I’ve had my system for over 2 years. When the rep came to present, I was pleased with her presentation; however, I informed her I was not ready to make an investment. She left. About 20 minutes later, there was a knock — it was the installer. I reminded him what I told her but decided to go ahead with the installation. 1 year later, I get a call asking “how I liked the order”. I NEVER RECEIVED AN ORDER. I was basically called a liar. Finally, they sent me an order form. I submitted the form with specific items. I did not receive ANY of the items I selected. Recently, I called because I’m out of some items. The man said, I had to submit the order form. “We won’t send anything without the form”. I’m struggling to find the form. Finally, I called today, and left a voicemail. After reading all the great comments, I didn’t want to be the bad, but this is MY EXPERIENCE.

I was concerned about my water knowing that it was probably too hard and the RainSoft consultant was very good. I got a water softener and an under-the-sink reverse osmosis. They were very informative and they drove here for the installation.

We were concerned with the smell of the water in Jacksonville so we set up a consultation with RainSoft and it was easy. Their rep that came was thorough and knowledgeable and we ended up getting the big system that goes out and circulates through the whole house. We also got the water tap and the one that attaches to the dryer. The installation was very quick and easy. And now our water doesn't smell like chlorine or chemicals and it tastes a lot better. Everything that they showed in the presentation was spot on.

We've had our the RainSoft water conditioning system for years. We have two carbon filters and a retention tank, and also an RO system in the kitchen. We had a Culligan system before, but they went downhill. We were at Home Depot and saw that they had RainSoft systems, and we found the dealer who handles it. I never had any issue with their reps. They were nice and polite. Plus, they understood what the system was. Our water is a lot better after getting the system installed because where we are at, there's a lot of sulfur and iron in the water. When Harvey came, it destroyed everything and I called RainSoft to reset everything again. Their tech went in there and did it. Boom, boom, boom! I'm back in business again. They're very reputable and I would recommend RainSoft to all my friends and anybody.

I bought the water purification system from RainSoft. Setting up for consultation was good and I liked it. I asked for a demonstration and a sales person came and showed us all the different kinds of results and then we decided to go for it. The installation was pretty much smooth and it took only a couple of hours. The installer was quick and knowledgeable. He showed us how to change the filters and the soil as well. With RainSoft, we can feel the difference in the showers and when we wash our hands. It was a really smooth and hassle free experience, and I hope that the after sales service will be nice, too.

I wanted better drinking water at home and wanted to get rid of the smell. We set up a consultation with RainSoft which was easy and their rep was very informative. She demonstrated and let us drink some of the water through the little bit mini-RainSoft thing and she answered some of our questions. We made the decision it was even better to go with them. We got a water purification system for the whole house and had a great installer who was very knowledgeable. He helped decide where to put the system in the house since our space is limited. He put everything right, nice, and neat, and it looks very good. We've had RainSoft for 9 months now and the water tastes better and the laundry seems cleaner. I'm very happy with our system and I'd recommend it to anybody who would like better drinking water.

We bought the house two and a half months ago, and our water didn’t taste very good. We're also renting a house right now that's two blocks away, and it was built in the same era, and it has some galvanized pipes by the kitchen. The water's not good, so we do bottled water. If we're going to buy a house, I wanted to have good water so we stopped at Home Depot and I wanted to see a whole house water filtration system. I signed up for a deal and the lady named Alex came out and did the demonstration. She showed the sediment at the bottom of the test tube and stopped after a while. We tasted the water that came from the RainSoft system she had there and we were like, "Okay, let's do it," and signed with them. They tested it sure enough and we ended up buying the system.

I got a call saying RainSoft wanted to come over and it was free. The rep came over, tested the water in the house, and demonstrated what's in the water. The first time the guy came over, he turned away because it was just me and my girlfriend was at work at that time. He wanted both of us there in our apartment. We bought the water softener and it was like a reverse osmosis thing. There were two people who came during installation, the installer and the manager, and they didn’t take long. We've had the system for a few months now and the taste of the water is different. The pressure of the water is a bit less in the upper bathroom but still not bad. My girlfriend has sensitive skin, so it's more beneficial for her.

We lived in the settlements before in our last house and there were a lot of build-ups really quick. Then we bought this brand-new built house and I wanted to save the new plumbing in there. I had my coffee pot cleaned and in less than a week, it was picked up with stuff all along the inside. So, I knew something was getting our stuff dirty. I heard about Rainsoft from the internet or TV and we were looking to get a water treatment system, and they showed up at our door. The sales rep knocked on our door, and my wife answered. I didn’t have to call anybody, so it was easy. The representative came to set up, and then he told us the time that he can come back and I said, "Sure." He then came back and did his whole presentation. He was great and didn't seem pushy at all. My four-year-old loved his presentation more than we did and we were really sold because we knew we wanted one. He knew what he was doing and didn't feel like a salesman.

I was curious about the water in my neighborhood so I asked some people about it and they said they liked theirs. I came over and was given a lesson on RainSoft. I liked it so I bought it. I called RainSoft and they came on time and I was happy with them. The sales rep was very nice, courteous and knowledgeable. Two guys came for the installation and they were very personable and I enjoyed interacting with them. The system I purchased came with bath soap, hand soap, dish soap and laundry soap. Everything is good and I noticed that there aren’t a lot of hard water stains anymore, and the water tastes better. They also sent me an email about getting a $25 gift certificate at a restaurant, but I don’t know how. I'm 67 years old and not computer literate, so I recommend that they just send it as a gift card or certificate.

We purchased a RainSoft water filtration and we love it. HOWEVER STAY AWAY FROM THEIR LENDER Synchrony Bank. Their fixed interest rate jumps from $14 after one month to $54.58 so a monthly payment of $82 less than $30 goes to your loan. The guys that installed it were super with no issues. Anytime we thought we had a problem RainSoft sent someone out to check it out within a day.

We initially inquired at Home Depot about water treatment systems and they called us and told us that they were going to do water testing in our house. Rainsoft's sales rep was very informative, and the consultation was very pleasant and it worked out great. We purchased the RainSoft water softener and the air purifier. The installation was excellent, and since having the system, we don't have a lot of residues left on our skin.

RainSoft's rep was really good, very efficient, and knowledgeable. It was a very pleasant experience. We got the one for the whole house and the one for under the sink. Since having RainSoft, my pots and pans don't have white spots anymore. My hair is softer and my clothes are better. I also love RainSoft's cleaning products. That was a bonus for us. And anytime there is a problem, they call me back and I get a person when I call, which is really important. I don’t get that computer anymore. However, they accidentally busted one of my sprinklers, but I've had my landscaper fix it for $15. Also, I think I need to change my under-the-sink filter. They said we were going to get a postcard in the mail to remind us, but I never received it. I've forgotten how long before I had to change it.

When I was a kid, we had a RainSoft water softener system. I went to Home Depot, got a water test kit and then they called me and asked if they could send someone out. We had a really good interaction. The rep was friendly, informative, and worked well with our five kids, so we had a good experience. We purchased a whole home system and the installers were at my home for almost a full day doing the install. They did a good job, but they were a little scared to get underneath the house, so I crawled to run some of the water line for them. RainSoft has a good product as well as a good educational material. We experienced all of the benefits that the guy said. We enjoy the water and our clothes get cleaner.

I’m getting ready to put up a new house and my water has a lot of calcium. I was in Home Depot and they had some information about RainSoft. The sales rep was wonderful. He did the water test and we setup the appointment for the installation. The man who originally was supposed to come out had a family emergency so the guys who own and run the franchise came out and put the system in themselves. They were wonderful to work with and got most of the work done on that Saturday. They couldn’t hook it in to the septic system so they came back on Monday and dug the trench. After the system was installed, there were less scum and sediment on anything I use. I have to keep turning down my water heater because the water warms up much quicker. RainSoft is great and gets the job done. They also were really good about explaining everything.

I went to Home Depot and they offered to test our water. After we sent the samples for testing, we received a call from RainSoft asking us to book an appointment for someone to come over to our house, explain the product, and review our options to improve the quality of our water. They explained how the water texture would change if we were to install the filter and the bathtub that uses this water will require less cleaning, which was informative. We bought the water filtration and air UV system and an installer came over to install them. They explained how the system worked, which was helpful. The taste of the water is definitely much better, but there’s still build-up from my bathtub and I’m doubting if the cleaning part was 100% what I was told.

When we were new to the house, I heard from some of the neighbors that there was hard water. Then the first time I boiled water in the pot, there was this white, red and brown around the pot. Seeing that convinced me that I wanted a water softener so I started searching for someone who could provide a water softener for us. A sales guy from RainSoft came around the house and we were pretty impressed with him. I'm an engineer and he explained all we needed to know about the system very well. He explained the technology and the benefits to us, plus, he wasn't pushy. He did a water test in the house for us and let us think about it then told us about the process, and I liked that a lot, too. Then one of their teams came out and they were professional, got the system installed fairly quickly, and explained to me how everything worked. RainSoft's water conditioning system is a good product and it works. I'm happy with the results.

I have known RainSoft for a long time. We have purchased 3 water filters, a unit they put in the basement, and then something under the sink. However, the basement water system had been getting a lot of problems. Every year, I got less and less water pressure. It then completely stopped at the end of the year. I thought the pipe might be broken, or it might be a shallow water issue. I put bypass water which made everything okay for a while, and then I found out our unit is not working. So I called RainSoft and they told us a technician will come to my home.

I couldn't have been happier when we had our system installed. Rainsoft had not only given us clean water, they also supplied us with a years worth of laundry products, kitchen and bathroom soaps, along with dish soap. They also promised free salt, bleach and servicing for the first three years because we paid almost 9k cash.

Our water tastes much better and it doesn't have a smell after we installed the drinking water and softener from RainSoft Water Treatment. It had been an excellent experience and we’ve recommended it. Our water used to taste terrible so we began researching for water treatment. The RainSoft presentation was wonderful. Their sales rep was very knowledgeable and he taught us a lot. They knew what they were doing and everything went smooth. Plus, they were very patient because there was also a plumber in the basement trying to put in a water heater that went up to date before. The install was great and I'm happy with a lot of things. There was even a guy who came out afterward with the soap products and I'm happy with the fact there is soap scum that has really been reduced in the bathtubs and everything seems to rinse cleaner.

I was shopping in Home Depot and someone asked if I would like to listen to someone or have my water tested. Then a sales rep from Rainsoft called and asked if he could come by to test our water for free. I agreed then he came by. He was all completely professional and told me what he would do. He tested the water and talked to me about Rainsoft. I enjoyed his stay and showing the water test was a big sales point. Then he talked to me about how I should pay for the system, which was either in full or over a period of a couple of years with no interest or make payments anyway I wanted to do it. So he was very forthcoming in demonstrating the process to me.

I just wanted to say thanks for Thirty Years of excellent service from my Q2 RainSoft water softener. The system has exceeded my expectations and I have become addicted to all of its benefits, which I notice the most when I have to travel. I have also worked with three different local Madison RainSoft owners over these thirty years and they have all been very professional and helpful. I cannot say that about anyone else I know of concerning products or service business. Here is to thirty more!!

Our water tastes better since we've had our RainSoft drinking water filter. We'd recommend RainSoft.

We purchased RainSoft’s water filtration system, and we had a great experience. We were curious how dirty our water was and Home Depot gave us a packet about them. We mailed it off and they reached out to us. The representative was wonderful and professional all the way. He was A plus. Also, the installation was in and out about less than two hours. Our water is great. It's much better than it was before.

The RainSoft sales rep was very knowledgeable and she did a number of tests to demonstrate the need for some water treatment. But she came on a little bit strong. We agreed to make the purchase, but then they did the follow-up and the installation the next day. And they have three days to determine to like back out of the agreement. Most companies of our state have some kind of a time to either work with you or just cancel the deal and get out with no obligation. If we happened to decide that it wasn't for us, we would have then committed to some kind of fee for them coming out to install the equipment. And that part of it was not quite as professional as the rest of the presentations and it was the only negative aspect of the whole experience.

RainSoft made a great presentation and the salesperson was 80% knowledgeable. What item she wasn’t sure about, she didn’t have a clue how to respond with the questions and didn't offer to find out about the item. The installation team, particularly Adam, was great. Plus, the electrician and the plumber who were sent out were dynamite guys. The water seems softer and as presented, it doesn’t leave spots on dishes and glasses. There are no rings in sinks, tubs or toilets. The product is great, but the people involved behind it are terrible. Carolina Water Systems and Aqua Finance created a debacle and I sent them a cashier's check to pay them off. I was livid on the details, called and went line-by-line talking to three different people, including the last person who said she was the sales representative that didn’t speak English very well.

Our pipes had some gunk when it was replaced so my husband wanted to get it tested out for water treatment. The sales reps of RainSoft called and we set up a time then a guy came out. It was an easy process. He was friendly and thorough and did a good job in his little presentation. We got the double system for the whole house and the installers were friendly as well. They explained the system and cleaned up well. The water tastes a lot better now and the water pressure in the pipes has gone down since the installation, it’s not as strong as before. We like the water soft, and overall it is really good.

I didn’t like our water so I reached out to RainSoft. The sales rep was great, knowledgeable and very accommodating. They easily scheduled a time to come out that worked well for me. We got the whole house water filtration and the reverse osmosis under the sink. Since the installation, the taste and smell of the water are astronomically better.

I always wanted a water softening system and previous research had opened my eyes to the effects of hard water. Setting up with RainSoft reps was quick and easy. I just asked about RainSoft and the rep put me in touch with the right people and I purchased a full soft water system from them. The guy who came to my home showed me the system and what hard water looks like and what it does. He installed it very quickly and he cleaned up after himself. He was very thorough when explaining to me how it worked and he wasn’t pushy at all. He was also very knowledgeable and a nice guy. He was all around informative. Since having my system installed, I can tell a difference in the softness of the skin. It’s doing its job perfectly.

The Universal Solar Products salesman talked to me about RainSoft and their equipment. I purchased the water softener from them and since then, the quality of our water has changed a lot. When you take a shower, you notice the difference on your skin. Overall, the water softener is working good. It's excellent.

I was concerned about the family's drinking water so we purchased RainSoft's big tower, the water softener and the water filter for the kitchen for the drinking water. Their sales rep was good and professional, and the installer was fine too. He came in and he did his work. So far, everything is good. The water is very clear now, and our skin is not getting very dry.

I moved to a new house and I was searching for a new treatment for my water. I compared RainSoft with Kinetico and with another water treatment system. Then, a friend recommended RainSoft to me. I saw RainSoft was installing in their house so I went there to check it out. The consultation I had with the sales rep at RainSoft was good and he was very knowledgeable. He explained everything that I needed to know. He had a presentation and a water test that he did at my home so it helped us to decide what will be the best equipment to put on our house, and that made me purchase the most advanced system that they have.

I've had my system for several years and love living in good RainSoft water. I'm protecting my home and my health and it's saving me money every month. I would definitely recommend a RainSoft system to anyone. It's worked flawlessly over the years and performed exactly as was presented and as expected.

The Rainsoft’s sales rep was great and informative. He wasn’t pushy too. He showed us everything that our water had. We purchased the whole middle tier system and the two installers who came were awesome. After they got everything set up, they cleaned up after themselves as well. Since the installation, I have noticed obvious improvements in our water.

After purchasing a new home in June, I was contacted by Tri-State Water. The salesperson from this local company told me about RainSoft Water Treatment Systems. Since we started using RainSoft products, the water is better and softer than it was. I would recommend them to my friends.

I just moved to the area and the water was really hard so I wanted to look into softer water. My son called the RainSoft sales rep, who came out and was very good. He pretty much sold us on the product. He was very knowledgeable of the tests that he conducted and he walked us through the pricing modules. We weren't able to get the one that he was promoting, but we got a lesser value and it's definitely something that would accommodate our budget. Also, the installation team was on time. Even the city inspector came by and did an inspection once the system was installed. The installers finished late in the evening, which was better for us. The difference in our water was very noticeable after installation and it seems to be a good system. I just wish that the supplies that we were given as a gift will be able to last for the time frame promised. It would be great if there was any way to get an additional supply.

We recently changed the RainSoft unit that we already had. We’ve had it for about 31 and a half years and it was no longer making the water soft. We had an excellent rep who came over and sat down with us and gave us our options. And we spent a decent amount of time doing that, and then we decided that we wanted to have a new unit put in. The installation went very smoothly. When the installer got here, he had all the equipment that he needed to put a new unit in, and he didn't have to make another trip. Dominic, the rep who had come out initially, recontacted us within a week to find out how everything was working. RainSoft was very efficient, and we had a very good experience.

You can tell there's something in the water that's not quite right in our area. We came from a well system, where we had multiple problems with iron and rust in the bathrooms. We just bought a new house and we had been thinking about something that was going to prevent that from happening in the new house. The lady from RainSoft came out and talked to us about everything that was going on with the water.

I spoke with somebody in Home Depot, who introduced me to RainSoft. They offered to check the existing water in the house for free, so we said okay. They came, tested the water in front of us and sold us the product. Our interaction went well. The sales rep was very knowledgeable. We purchased the water softener for drinking water and the air filter. The installation team was friendly and knowledgeable with what they were doing. They did their job. Now, our house smells a lot fresher because of the air filter and our water tastes good. The only thing is that when I went to Home Depot I was told that I would get $20. So when the first rep came he gave us a gift cert, something to fill out that when the RainSoft person came that they would give us something to send off by mail. I sent stuff a very, very long time and I haven’t got anything as of today. But other than that, we’re satisfied with the service.

The water in the house was so bad, the dog wouldn't drink it so we had RainSoft products installed. The rep was very informative, patient and answered all my questions. We had some problems with the functioning of the equipment, but they came back and resolved every problem we've called them about so far. Everybody can drink the water now and I would recommend them.

We've had a RainSoft for over a year and it has yet to work properly. RainSoft even charged us a $187 yearly maintenance fee knowing it hasn't worked since we purchased it. I wouldn't recommend RainSoft to anyone. Very dissatisfied customer.

Be aware of what you are getting into!!! First this is a great product and works as designed. No complaints there. It's a wonderful addition to any home. BUT the customer service and maintenance that needs to be done good luck. Knowing what I know now I would have forgone getting this system. I have had the system for a little over a year now so it is time for regular maintenance. As with anything it's only as good as it's maintained.

Setting up the consultation and the consultation itself with the RainSoft sales rep was very good. She was very friendly, personable, knowledgeable and she got along good with the kids. We purchased the water softener system tri-state. Having it really makes a difference. We get clean water and I’d recommend them.

We had a water softener back in Florida before we moved and wanted one here in Houston. We got hooked up with RainSoft when my husband went to Home Depot. The sales representative that came out was very nice. He said they won't dig up our yard and that it would be a lift and tuck thing. That was a lie though. They have since corrected everything, but we had all kinds of problems with the installation.

My friend referred me to RainSoft. I wanted to try it and see what the test was all about as it could help me. Setting up a consultation with RainSoft was fine and that experience was great. Their sales rep did a great job explaining things. The installer was a nice guy. He worked fast and it was all good. Since having their system, the water tastes better and the shower is good so it's 100% better than before. We drink a lot of water in this house, and it’s a huge difference.

It was over 20 years ago since we had the RainSoft system in our house. We've had the system in our house forever and we just got it updated. We wanted clean water. This was the system then and we never had any major problems with it. The guy had impressed me as having a really good knowledge of what was going on with our system and he was very thorough. I also found out recently that I didn't have to use 50-pound blocks all this time. So, that will help my arms and my back.

Because of my health, I researched on water treatments and then I had an all-around good experience with the RainSoft consultant. He came by and he explained everything thoroughly. Also, the installation was good. The guy came in, got the job done and stepped up. It was straightforward and efficient.

When we visited my brother-in-law, we noticed that he had the CleanStart unit that provides ozone for the clothes washer so he didn't need hot water and used a lot less detergent in his clothes. We thought that would be a nice addition to our house. We had the modern clothes washer. It's a low-flow, so we had to get our unit replaced with one of the new models that take care of the modern clothes washers. I installed the CleanStart myself and it was very simple. I just hooked up two hoses and put a couple of screws on the wall and mounted it. Now, we only use cold water and almost no detergent when washing our clothes. It's convenient.

I had a RainSoft system way back in ’91 when I lived in another house. Then I moved and I put in another system but that only lasted five years so I went back to RainSoft. The lady who assisted me was very good, friendly, thorough, informative and answered all my questions. I got the whole system in the basement, and also the drinking and cooking system. Now, I am using a lot less soap for the laundry and the dishes. We don’t have spots on our dishes anymore. Some of the towels we have have fluffed back up and they’re like brand new. Also, I just have to rinse out the tub and not scrub it when I shampoo.

We were concerned about our water because we had well water. We also had another water problem at the time which was running out of it. RainSoft called up and they wanted to come in and do a water test. I said it was fine so they did it and said that our well water was good and that we shouldn’t look into another well drawing. They said they had a system that could fill up and it was the big tank downstairs. We could also put in the system for doing the reverse osmosis and we would have good water to drink. We ended up getting both systems. The consultant was great and I had no problem at all.

We got the whole system from RainSoft for our house and a separate one for just the water on cooking. The rep who came for our consultation was really nice and my husband enjoyed talking with him. The installation was good as well. I have dermatitis and since I’ve been using the water, I’m not as itchy anymore and my skin is getting better. I also wash my daughter’s hair myself and it’s softer.

We got the RainSoft complete water conditioning system for the whole house and noticed the difference since having it installed. Our skin is much better. And I don’t use as much laundry soap and I don’t even have to use the fabric softener, but I still do a little bit. The toilets are sparkling as well. The installation team was also fantastic, very professional and they did everything just perfect. I had a great experience with RainSoft.

The demonstration done by RainSoft showed us a lot of the benefits and the knowledge we gained from it made us decide to purchase their system. In addition, I can move it to the next house as I go and it has a lifetime warranty. The sales rep was very pleasant and extremely knowledgeable. When the system was installed, I wasn’t at home but my wife said it was straightforward and easy. They just went into the garage and they were done. Overall, it was a professional and quality experience.

RainSoft called me through Home Depot and their rep was fine. He told me, “You need this. It’s something free, you don’t have to need to buy anything,” when I get a gift card. And then I got an appointment. Somebody went to my house and after they did the test, my wife and I decided that we wanted a RainSoft water conditioner for the entire house. Everything was fine with the installation. The only issue we had was, apparently, something came out wrong and the system kept flushing the whole day and a half. We could hear the water running, so we had to call. We got another installer and they fixed it. So far, I’m still getting used to the water because when I take a shower, the feeling is different but good.

We have RainSoft's water treatment system. We noticed a lot of sediment in our glasses after having ice sediment and we were wondering how soft water would help us. The sales consultant did a very good job and that was what sold us on RainSoft. He was very professional and very pleasant so we were impressed. The installation team explained the system and left the area clean. However, they didn’t tie the system down to the wall. I had to run outside during a storm and tie it down. Otherwise, it would’ve fallen over. I called them back and the guys came out to fix it. Overall we enjoy the soft water and we're happy with it since all the sediments are gone now. Their system makes a big difference in getting clothes a lot cleaner. I’ve already sent a couple of people to RainSoft for soft water.

I used to work for a company that was in tough competition with RainSoft and does treatment systems which lead me to start looking into it. Arranging a consultation with RainSoft was easy and their sales rep called me after I filled out a thing in Home Depot. We got along fine and I bought a water softener. The installers were very quick and efficient. I just showed them where I wanted them to put the softener in and it took them 30 minutes to get it done. I saw an absolute difference since having the system installed, however, I wish the price was half as much but I understand why they got it to where it was.

We lived in our house for nine years and we've always talked about water softeners. One of my friends referred to me RainSoft and then we got the presentation. As soon as I'd seen how marshy our water was I had to buy it. I couldn't believe all my innards had all that crap inside of it. The sales rep was really nice and knowledgeable. And the installers took half hour to install the system and it was done. I saw the difference both in our laundry and drinking water. Hopefully it has turned our pipes for the longevity of our dishwasher, washing machine and the water heater.

We had sediments in the toilets and in the shower. So, we researched about water treatment systems. We purchased the full system with the softener, the resin filter, the resin tank and salt tank from RainSoft. I had a good experience with them. The process was very easy. Chris and the guy that installed it were very knowledgeable and helpful. They gave us suggestions on everything we would do to keep the system going and what would be the best system for my house. They did a good job.

We had had a concern with our water before, but we never really thought about it until I got a free water testing through some people. We were right how bad our water was. The people from RainSoft came for the consultation and they were really awesome. Also, the installation went really well, too. I'm really pleased with the water softener and I'd recommend it.

I bought my system about 6 months ago. I was a little surprised reading the bad reviews on Google about the company. Yes there were some things the company as a whole can work on but when I had an issue they stepped up and did right by me and I greatly appreciate that given the price I paid. The demo was a little bit more lengthy than expected, but as someone in the medical field I was very intrigued. Warranty wise compared to the other companies is by far worth it to me for the price.

Just purchased my RainSoft equipment a few months ago. My family and I are super happy everything! We purchased the whole house package, so I'll go over any pros and cons all around. The whole house system is absolutely great, compared to competitors who are a fraction of the price of the one we purchased. This system was well worth it both on warranty side and functionality. The Airmaster we purchased because of having big hairy dogs, which again amazing and can tell a total difference.

The RainSoft installer was a good, young man. He explained everything before he installed, and it took him four to five hours to have it done the same day. He also asked if we had any questions at the end of the install. Two weeks later, another technician inspected and did a walk-through. Came to find out, we had too much water pressure going into our house. He said that the inflow was going to blow the system sooner or later and that they should have checked our incoming water pressure. The system's only rated at 40 psi but we were getting 85 psi from the city. So, he put a regulator on it and slowed it down to 45 psi. It’s nice that there's always somebody that comes out to double check on the work.

I picked up a water test kit at Home Depot and RainSoft called to schedule further water analysis at the house. The RainSoft sales rep was knowledgeable and friendly. We went over all the information on the system. I got the EC5 system and the installers were friendly and patient. Now, I have crystal-clear water, it tastes and smells better, too. On the other hand, they were supposed to come out and retest the water after but nobody’s ever contacted me for that.

I was referred by a friend who has owned his Rainsoft system for about 10 years. He told me about the awesome referral program they have for customers, so I had someone come out to test my water and of course it was disgusting. The representative seemed a little new, but did a decent job. The only only complaint I had was the Install company that they contract do their installs. They were very hard to understand. They did a good job though, and the customer service girl was fantastic. She cleared up the questions we had about the system and was very honest and helpful during the rest of the process.

We had been overseas for years and just moved back here, and we’re interested in having good and clear water. We were convinced to go with RainSoft. The consultation was very useful and the rep was extremely professional and very knowledgeable and friendly. He showed how the product worked, explained a few things, and he made it quite clear that it’s a good idea to have better water. We bought the water softening system. It is the external unit that filters the water coming into the house. The installers were very professional, too. They came out, didn’t take too long to do it, explained what we need to do about how to put the salt in, and how often we have to check it. We’ve only just had the house a short while and we knew that it’s healthier to drink water with less heavy metals, contaminants and other chemicals in it. We’re happy with the system and it seems to work well.

Everything with RainSoft is good – the water conditioner, the sales rep, and the installation team. Before when we drink one glass of water we felt like the stomach is turned but with RainSoft, water is quickly digested.

RainSoft approached us and they offered a presentation in our home about the water quality. The experience was fine, with everybody informative and helpful. The sales reps were very knowledgeable and gave a very good presentation. They brought things to our attention we were not aware of. We bought the filtration system that is under the sink in the kitchen and the installation team was on time and explained what they were doing.

We just moved to the area and heard a lot of bad things about the water. We set up a consultation with RainSoft’s sales rep which was simple. They scheduled the consultation that same day. The sales rep was very professional, knowledgeable, not pushy and explained everything in a way that everybody could understand. We purchased the drinking water filters and the washer set-up. The installation team was professional. They were on time and got everything that we needed to be done. The water is so much better now. My wife used to have bumps on her shoulder and those have gone away. Overall, our experience with RainSoft was convenient, easy and fast.

The local owner contacted me personally. She made everything right. I believe all is working properly now.

There's a lot of impurities in our water and air. Once we started looking into RainSoft, I came and went through all the materials and demonstrations. They were excellent and very professional as far as everything they did was concerned. I bought the top of the line which has everything in it for the air purification as well as the water purification for the drinking water and for the laundry. During installation, their team was very professional and appeared to know exactly what they were doing, no exempts or buts. Since having the system, the laundry comes out cleaner, the drinking water tastes better and we detect the freshness in the air. My nose also stays clearer and it's been an unbelievably good experience. I would highly recommend the system particularly to people with kids or anybody with any breathing problem.

We had the house we're living in built in 1992. The water was hard. It's a well and there are all kinds of rocks. We drilled through them to get to the well. That's why we began researching for water treatment systems. The first one we purchased from Rainsoft was a great big white one with a big black on its back. And we've just purchased the second one. Since having the RainSoft system, everything comes out nice and soft after washing. The dishes also come out of the dishwasher clean. Everything seems to work very well.

We were looking for a water treatment system because the water here in Punta Gorda, Florida is terrible and hard. It's like taking a bath with a bunch of rocks. It couldn't get us soapsud either. We then bought Rainsoft's water softener and their sales rep was excellent. He came to check the old softener that was here, which was cheaper at Home Depot, and he explained to us the difference, the efficiency and the better operation of the Rainsoft one. Since having Rainsoft there has been a 95% difference. We're very happy with them. Everything has been just as they said it would be. I'm very very pleased and very satisfied.

We were not happy with the taste of our water. There was stuff in it that shouldn't have been. I was walking through Home Depot and I saw Rainsoft's water sample mailing thing. So I did that and RainSoft contacted me after they got the sample. The sales representative was good and very thorough. He seemed very knowledgeable and he convinced us to get their product. We purchased the whole-house filter for our condo and we got the ozone thing for the washing machine. The CleanStart puts ozone into the water and it's kind of weird that you don't need to use detergent. My husband tells me everything smells better though.

I already had RainSoft several years ago but this time when I bought and went with them, it was through a deal that they had through Home Depot. I filled out a questionnaire on the water and then they came out and did a water sample. I got the RainSoft product that has two tanks. One has the water softener and the filter system that treats the whole house and then one for the drinking water that has the three filters and does the reverse osmosis, and the alkaline system. The installation team showed up when they're supposed to and they scheduled it in my time. They were very nice, helpful, and had done a good job. Several of the features that they pointed out are working and doing good. The water in our house now is softer and I'm satisfied with this product. I've been using it for two months now. I've already recommended it to my friends as well.

I had a good experience with the rep who approached me at Home Depot regarding Rainsoft. She was nice and didn't make fun of me. I ended up getting a correlator and a carbon filter. I signed up for their water evaluation too and a guy came out to do it. Then this guy said he would help me have the items I bought out. He was also part of the installation team. After the installation, I called them on the phone and they were very straightforward and honest about what they did, and they took care of everything. Since having the system installed, my water softener works a lot better and I'm not having issues with it anymore.

When I was in Home Depot, I got asked if I wanted a water test. The Rainsoft rep that I talked to was great and knowledgeable. He knew everything front and back. I then bought the conditioning system, water filters, arrow, AC with the black light, and cleaner from Rainsoft. The installers from Rainsoft did a good job as well. They also showed me how to use everything properly. Since I’ve had the system, the water is cleaner. I drink a half gallon of water a day and it's nice to drink good water. I'm glad I have a RainSoft Water Treatment System.

I was concerned about the condition of the water so I looked into water treatment systems. I got the conditioner and the alkaline water from RainSoft.The interactions with the sales reps were very pleasant and personable. It's been a great experience for us with the installation team and the product. I love it and the water tastes better.

RainSoft exceeded my expectations. I love the water and everything having to do with the filtration system has been great. Before RainSoft, we have absolutely terrible water down here. We picked the date and time for the consultation that worked and that scheduling process was handled very professionally. The sales rep who came here, Glenda, was fabulous. By the time she left, I felt I had a friend. She was extremely knowledgeable and passionate about the product even though she must have been fairly new in the ropes. There were a couple of questions I had that she had to call somebody to get answers but she got them right away. I got the full water filtration system with the reverse osmosis feature.

I've had RainSoft in the past and we also got it for my new house. The price was a little shocking at first but I got over it and I had a very good experience. I had multiple people come in. First a sales rep came who told me they’re going to test the water and then the installation guy came in, asked where I wanted to put the system and I didn't talk to him until he left. He was here for an hour. Then my sales rep came back a week later to make sure everything's working properly. Two weeks after that another person came out and he explained other stuff and tested the water again to make sure the system is working.

We love our RainSoft water treatment system. Over the years, we've had wells and Pumpco’s water, but we weren’t entirely satisfied with the water. In addition, my tenant has Crohn’s disease and I have two or three other diseases. At Home Depot, my husband agreed to have a water test. The sales rep of RainSoft asked to come in and test our water and set up an appointment with me, and we followed through. He was a very friendly and knowledgeable young man, and he spent a lot of time answering our questions and talking to us about RainSoft. Then we purchased the whole water conditioning system.

The last house we're in had a lot of hard water buildup on our appliances. We wanted to prevent that in our new house and also, due to health concerns and we'd like to have filtered water for baby bottles, we considered getting RainSoft. They had Saturdays for a consultation and they're also flexible with the time so, setting up an appointment was easy. Their rep came out and he was friendly, knowledgeable and he took us through the water testing. I didn't feel awkward with him because there's always that awkward point you'd experience when any sales person tells you the price.

Home Depot had a RainSoft display that would check water and then make recommendations. We were building a new house and dug a well and I wanted to have the water checked out. Setting up the consultation was simple. RainSoft called me and asked to set up a time and a guy came out and did a presentation. We were in the process of selling an old house at the time so we didn't do it right away. I called them back in four or five months and said we were ready, and the guy came out again, did the test, and then scheduled the installation for us. Then there was a mix up with the financing through Home Depot since they were supposed to give us 24 months and they only did 12, but a few phone calls resolved that.

We were in the market for a water filtration system. A RainSoft rep came out and explained everything real thorough. It made sense for us when I had to compare them to a couple of other companies and its pricing, and certainly, we chose RainSoft. We had a newborn and we decided to get the whole RainSoft system with the air, the clean fresh, and the actual reverse osmosis system. It made sense to us from a health standpoint and any possibilities we want to make sure we're as healthy as we can be. The sales rep was very good, very polite, was on point and on time. He really did a nice job. On the other hand, their installer was phenomenal.

I live in the country and we live right down from a water treatment facility. My water had been bad for years then I was at Home Depot one day and they had one of their water treatment sales. The salesman is alright and a typical one who sells something to you, but then when you've got questions, he won’t answer his phone. He’s also a typical poser who promised stuff that didn’t happen.

I was at Home Depot and did a water test, and RainSoft called me for the result. Their sales rep, Brian, was very good and very knowledgeable. He was quick and very nice, too. During the consultation, my grandson was there and Brian did all the steps in front of him. He had my grandson participate, too, and it was a good experience for him and for us. We got the water filtration system and the installer was very polite. He did the installation in the ground for the tanking. He also installed the air filter system. It was not a good experience though when he installed the AC plug. It went through my pantry wall. I had a big electrical box plugged into my wall in the hallway and it was the only thing there so it looked odd. So, I called them and he came back and fixed it. He was a nice guy but needs a little bit of experience. Nevertheless, I already recommended RainSoft to other customers. Since we had it, the air is much crisper and fresher, and the water is much better.

The guy from Rainsoft who came to my house was very friendly. We had shopped around and found a better price somewhere else so I asked him about about it. He didn’t have to come down at the price but he matched it for us and I appreciate that. However, it also made me feel a little guilty about asking and I wasn’t comfortable with it, but he was very nice. We got the reverse osmosis system for drinking water in the kitchen. We love the water. I feel better drinking clean water so it’s really important for me to have filtered water.

I was talked to in Home Depot about RainSoft. When they came out and did their little demonstration, they filtered some water so you can taste, feel and actually see the difference. The guy that came out was good but a bit pushy. At the end, he was trying to make you feel bad for not buying the system from him, which at that time, was pricey and costs $8,000 or $9,000. He almost got me late picking up my daughter because they’re only supposed to take 30 minutes and he took an hour.

I was going to send in testing on my water mainly for lead, and my daughter found RainSoft through Home Depot. The sales rep was good at her job. I got a dehumidifier, the water softener, and their no detergent laundry system. The installation team left a hole about a foot long in the drywall, though. But other than that, the water is great and wonderful for shower. The no detergent laundry system helps out a lot as far as the clothes are cleaner. I'm glad we got RainSoft.

We had hard water so we got the conditioning system, the laundry system and the drinking water system from RainSoft. During the consultation, the sales rep was very informative, nice, helpful and not pushy. He's easy to talk to. The installer of the system was also informative and very helpful. He showed us how to do everything and explained what he was doing, setting up-wise and what to do if you had any issues. After the installation, we noticed some changes mostly with laundry. The water is soft now in all the shower heads. There's no buildup or anything on it. Overall, RainSoft is very professional.

My spouse was at Home Depot and the sales clerk mentioned RainSoft to her. He gave us a number to call if we were interested. I wanted them to come out and test our water. We were interested in seeing what they had to offer. Setting up our consultation with the sales rep was very easy, and we found our interactions to be very interesting, well-informed, and entertaining. We got their air purification and drinking water filters, and the installer was very efficient. He came when he was supposed to and explained the whole thing to us during the install. He was very well-informed, too. Since having the RainSoft system, we've noticed that our dishes don’t have spots on them when they come out of the dishwasher.

Someone at Home Depot was asking everybody if they wanted a water test so I said, "Why not?" He wrote something down, gave me slip, and said somebody will call me. The guy that came to my house to sell the RainSoft Water Treatment system was amazing. I got it because Dan was excited about his product, knew what he was talking about, and made me feel like I needed it. I love it. I got the drinking water filter for underneath my sink. The installation team was wonderful. I like it when people know what they're doing and they don't look dumb. I noticed that the water for washing clothes and dishes feels different.

We had had RainSoft in our last home. We were concerned with the minerals in our water. The RainSoft rep came in, looked at it, told us what was wrong, and gave us several options. He wasn't pushy about one over another too and he let us choose. We got the water softener and a unit to remove chlorine. The chlorine remover worked well and it has made a big difference in the amount of chlorine in the water. It wasn’t ashy after taking a shower and so on. We could definitely tell the water was softer as well. It was a great experience and they were very professional at RainSoft.

We wanted to upgrade our water so that debris coming out of our faucets are taken out before they ever had a chance to go through our home. We looked at RainSoft and decided to try their products. We got the whole house water and air filtration as well as the thing that's hooked up to the washer. My wife and young daughter have a lot of allergies and we could tell the difference since the installation. The air purification was also better. RainSoft delivered top-notch service. The salesman was very accommodating and I had a very good experience with him. He was also there when the installers came. He wanted to see how the system worked out and communicated with the installers.

I’m slightly allergic to bleach and the city was gonna put it in my water. I set up a consultation with the RainSoft sales rep which was easy. He gave the presentation and explained the benefits of the system and did some cleaning demonstrations. We purchased the smaller RainSoft system and we also did the Reverse Osmosis for our refrigerator. However, when the installation team came, they only plugged the system to my hot water side and they didn’t do it to the other side. So when the guys came out to test the water and the system, it failed. The installers had to come back out and redo the plumbing, but now it’s plugged at both sides.

My wife did not like hotels that have the water softeners and conditioners, and the effects they had on the skin and hair. A friend told me about RainSoft so I set up a consultation with their sales representative which went great. He asked me questions and because of our similar personalities, we kind of hit it off very well. The guy sold me the whole house thing and I was caught hook, line and sinker. I got the reversal osmosis, the clothes washer, and the air vent system for allergies. Also, I had a plane to catch and was in a time crunch so the sales representative made a quick phone call and told the installers to help me out immediately. Four guys came the next day and each one worked on a project.

We bought Rainsoft water system 20 years ago and recently bought another whole new system as a replacement. We called someone over the phone then a service guy came in and did all the set up. He was very knowledgeable and he helped us a lot. It was a very good and professional experience with Rainsoft and I would recommend them.

We saw the information on water treatment systems at Home Depot and we had someone from RainSoft come out and look at our stuff. Everything went well with the sales representative. We had a good conversation about the water and the area. He was also very personable and super friendly. We purchased the water softener and we like it. Our overall experience was excellent and now the water is better at our home.

We were looking at different water softeners at Home Depot and there was a guy talking about RainSoft. The name has been around forever so I’ve known about it. We set up an appointment through the guy at Home Depot and one of the representatives, Crystal, came to our house. She was really professional but laid back and personable. She made us feel comfortable and she did a great job. She had a lot of product knowledge and gave a presentation that was not a hard pressure sale. We bought the water softener, the filter underneath our sink and the thing for the washing machine.

We have hard water and when RainSoft came out, did the testing and showed us the result, that's when I realized it was that bad. The consultation with the sales rep went really well. It took a bit longer than expected but he was really thorough with his explanation and he was very courteous. He did a really good job in his sales pitch. We bought a system for the whole house, except for the laundry part. Then we had one installer come out and he did really well. He was there pretty much all day long though because it was only him and he had to go from one corner of the garage to the other diagonal. At one point, I had to leave and he continued working in the garage and finished it up. Since the installation, my skin is no longer as dry as it was before. I’m also able to wash things in my dishwasher without them coming out covered in a white film. Overall, it was a great experience.

We knew that the water here in Florida, especially well water, had a lot of minerals and iron so we decided we should put a whole house filter on or just a filter under the sink. We had a whole house filter system from up in Maine and we said to try it down here so we decided to research on it. Someone also mentioned RainSoft to us so we decided to call the company. My wife and I are both retired, so the schedule worked well anytime. Then they sent a sales rep out and she did a very good job of showing us the problems with water and explained to us about Florida water. She was very thorough and ensured that we saw everything that came out of our faucet. She also showed us maps of the water areas in the Florida area where we’re at, and what’s in it. We figured it looks good to us and I was really surprised because we have city water here and how all the stuff was still in it.

RainSoft called, asked us if we would do a free demonstration for the water filtering system, and we did it. Their sales reps were friendly and knowledgeable and the installation was quick. The installer was on time and he explained the system to us. It was great learning the water supply that was coming into our house before and what we have now. However, I'm still having issues with adjusting the detergent to use in the dishwasher to get the dishes clean. But so far, it’s been a real good experience.

For health reasons, I wanted to see what was in the water and what might be harming us. The RainSoft sales rep showed up and he told us everything that we needed to know. He was very polite and friendly and we had no problems. I purchased their water softener and it only took a little more than an hour to install. Since then, the water tastes better however, I was getting breakouts when I started using the water and the oatmeal soap that came with the softener. But they’re all gone. I’m very pleased with RainSoft.

I would absolutely never recommend RainSoft water systems to anyone! Installation for the unit was close to 2,000 (if not more) and we were suppose to have someone contact us after 6 months to get the filters replaced. 11 months later and no response so I called... $99 dollars for the service tech to come out and replace the filters plus an extra $66 for the actual filters!? This was definitely not disclosed on "selling of the unit" to our home. There are many other companies that do water treatment and filtration systems... I would recommend going to them instead. Not an astronomical price for their unit and no hidden fees! Very very disappointed???

At first I was very hesitant towards this product because growing up you were told about how dirty tap water was and to not drink it. After using this product for a month my husband and I have saw a huge change in not only money we've been saving but how our clothes and skin feel from using purified water. I would recommend this to everyone. From excellent customer service to fast installment.

We didn't drink our water before and we wanted to get it tested. We found out about Rainsoft through Home Depot and setting up the consultation with their sales representative was good and easy. I purchased every product that they showed me. The installation team loved our house because it was already set up for what they installed. With the system in place, our water is cleaner. It's been a very good experience.

We heard about RainSoft from a friend and neighbor and bought our first system in '94. We got our second one and it's the home filtration system and something for the drinking water. It's always been positive with their sales reps. We've always had difficulties with them finding our home but that’s because of the mapping services. But everything has worked out well. They were friendly and knowledgeable. Then the team installed the system carefully and well. It's been very nice and the water has been much better. Our well water has a lot of calcification with mostly calcium and silt making it very hard. But there's been a difference in the hardness of the water.

We've been RainSoft customers for 17 years. We were in Jacksonville, Florida 15 years ago, and we saw RainSoft at a home show and bought one for our home there. Then we moved and looked for a RainSoft dealer and they immediately installed it in our current home. We knew what we wanted so talking to the sales rep was like an order taking. We got a softener with a carbon unit attached to it. The installation team did a good job, then a rep came back a few days later and made sure we understood how the unit operated. The water is soft and we get no build-up on anything that relates to the shower because of the water's clarity. Everything worked out great.

I value good drinking water and was curious so I researched about water treatment systems. I then sent RainSoft my spring water test through Home Depot. Anyone who came here for consultation was pleasant, and their installation team was also knowledgeable. Everybody knows what they were doing, so that helps the whole process. It’s pleasant outside of its cost. I got the RainSoft filtration system for my water and it works well, like it’s safe for the children. The difference is fairly obvious too - your skin is less dry, your hair is less coarse. Their products work better!

I was interested in the benefits of having soft water. Setting up a consultation with RainSoft was seamless and easy. The sales rep was extremely polite and as we were doing the demonstration, he gave us the pros and cons. It was a very positive interaction and he wasn't pushy at all. He was very helpful and he laid out the different plans and the cost versus competitors. I initially purchased a system that didn't come with an electronic screen. But, due to complications with their install, I was upgraded to the next version up.

About 10 months ago, my husband and I were in Home Depot, someone came up to us and said that we would receive a $20 dollar gift certificate if we take this survey. We participated in the survey and he stated the gift card would be coming. About a month later my husband said someone contacted him and asked to give a demonstration on the water treatment we did a survey on. I was very reluctant because I did not want to buy anything, we were in the process of looking/buying a new home so did not really want to put anything in the other home (plus we were renting). We explained to the gentleman we were not looking to buy anything but we let him come because it might be something we would be interested in the future for our new house. When he came over, he explained that it would only take about 15 minutes. 10 minutes for the water demonstration and a 5 minute video. This visit took about 45 minutes to an hour.

Our water wasn’t the best but it wasn’t bad either. The water was hard on our laundry, our bodies, and everything. The chlorine was nasty enough. The guy who runs the RainSoft place lives across the street from me. He did an excellent job during the consultation. He shared with me everything that was wrong with my water and he went through details on each problem as far as using our laundry detergent, as well as with the new pipes and other items in the house. He explained everything very well. I got the water softener and the installation team did great. I’ve had some bad experiences in the past with other things at the house. But it went smoothly with RainSoft. Everything was done on time like they said it would be. Since the installation, I can tell the big difference with my skin, our laundry and my wife's hair especially. It’s made a world of difference and it's been a great experience.

Believe all the negative reviews. RainSoft Company is nothing but high fast hustlers, they lie to get you to buy this expensive equipment with all kinds of fake promises, making you think that everything will be covered, but that's a lie! After having the system for a year, we get a notice that it's time to change the filters and the charge for them to do this is 250$!!! Scam, scam, scam, don't buy this system, it will cost you way more than you know.

The taste of our water coming up from our fridge was what got me thinking about water treatment systems. Then our friend, who had already used the system, referred us to RainSoft and at first, I didn’t know that I was referred so that was a little odd. But the lady did a good job explaining who it was and it was an easy experience. Then she set the appointment up however she didn’t tell us how long it would actually take for the rep, David, to do the presentation in our house. I didn’t feel the time was right so I was glad I didn’t have anything planned after that. It ended up being two hours since we ended up purchasing.

We have very hard water at the place where we moved. We got the most expensive and the bigger water system from RainSoft. Unfortunately, right now we're having problems with one of the faucets. We keep trying to get some help and it's been a week, but they haven't returned our call so we're upset about that. But the sales rep has been very nice and knowledgeable. The installation team was on time and when they came, they did everything they were supposed to.

I had a Rainsoft water filtration/conditioning system installed one month ago. I have been calling the Rainsoft Customer Service number for 9 days. I have spoke to several people explaining that my water taste like salt. I can not use it. Every time I speak to someone they say a service person will contact you immediately. Well it has been 9 days! I couldn't even make coffee this morning. Service after the sale is ridiculously bad. I have even tried calling Home Depot because I was told that Home Depot backed the product. I was shuffled around and finally got a voice message, never a human. I am fed up. I would have them take the whole thing back and refund my money if that was possible.

So I got the water system installed, and so far that has worked just fine. It's providing well conditioned water with minimal impact on our water pressure. However, the "add-ons" have been a nightmare. First, as part of our purchase, we were to get a 5 year supply of Pure & Clear products to replace all our soaps and shampoos and such. We were supposed to be contacted within 3 days of the installation, doubly important to us as we had decided to not buy any of the cleaning products that we were out of because we expected to at least have our holdovers until the main shipment came in. It wasn't until the fourth day (when I had to actually call into the number) that we actually got the ball rolling.

Had a resin treatment system installed pursuant to a visit to Home Depot. I am familiar with the RainSoft name and also have a local friend who has the same system. Very happy with the initial visit/water testing. Installers did a great job putting the system in (29 June 2017) and told me someone would be delivering 120lbs of salt first thing in the morning. 5 stars so far.

I've got hard water and I needed to do something. The RainSoft rep told me he'd meet me in the evening and he did. It was pretty quick and simple. I knew I had an issue, I knew what I was going to do, so basically, he was around a fraction of the amount of time than they normally would be there for. They wanted to try to sell, but I said it was not going to be a hard sell as I was already going to do it. I was just trying to get a price and my options. I was able to accomplish that and we moved forward.

DO NOT BUY! I bought this in June of 2016. We were never told of a yearly service fee of $100 to service the product yearly. I contacted the salesman who basically told me to pound sand and to not worry about servicing the product, go on YouTube, and push buttons to reset it myself. Very unconcerning. Nothing like when they sold me the product. I asked if I could return the product and they told me no.

Hello! I am hoping by writing this review I could reach thousands of consumers out there from making a BIG mistake by falling for a system that is completely a rip-off. I was sold a water filter system called RainSoft. I totally fell for the scam they promote. I bought the system about 3 weeks now and it has never worked for me not ounces yet. I have techs out here 3 times and for a 4th time the tech never came or called. The thing that gets me this upset is because I thought by buying this I'll be making a great choice for my 4 kids. My son got sick of water this RainSoft water system and I'm beyond pissed about it. I promise to spread the news with the world and I won't stop until you guys hear me loud and clear.

We have a severe problem about how hard the water was in our house. We have hard water stains everywhere. The quality is really bad so it was a necessity for us to get Rainsoft Water Treatment System as that was what I was familiar with. I had it a while ago when I was a kid and it was really good. Their rep was a nice guy. He was sociable and made some jokes. He was smart and did all the tests. However, they said the initial consultation would only take 30 minutes but the rep was there for three hours. It was so late at night but it was all right. We got the reverse osmosis package thing. Their installation team was mostly digging out front but they were nice and cleaned up after themselves. The water treatment system has helped a lot and it was exactly what we needed. Since installing it, the water is softer. We're not getting all that residual stuff left behind around the faucet and the water tastes better. That's drastically noticeable.

It started at a visit to Home Depot online and was sold a product that was misrepresented. Manager of store in Bulverde TX recommended we set up an appointment with RainSoft to evaluate our needs. This is when it truly spiraled of controlled. Once again their product did not soften our water and damaged inside of dishwasher, left a build up and spots of dishes & glasses etc. Rainsoft could not correct problems so replaced with another, this is still not much better. All along I have stated it is not working and I do not work, no one will listen. We have very hard well water. All the "free" product is very dissatisfactory.

I first got Rainsoft in 1981 in three different houses before we sold everything and moved into a motor home. We just recently bought another house and the first water place I went to was Rainsoft. I purchased the EC4 and the installation went smooth. It looks good and it works great. The company that sold it to me did a great job and I recommend them.

Great product, very poor customer service. Background: Home Depot offered a $20 gift card for listening to an at home presentation for water treatment through RainSoft (WCW & AIR INC). Issues: The sales process took 4 hours and the sales person doing the demonstration used many scare tactics to show us "how harmful" the water we drink is (We have a background in doing drinking water related work so we know a decent amount about water analysis and testing).

I was interested in a water softener for the inside of the house because I want our water to be as good as, if not better than, the soft water that I get out of my refrigerator, as well as to get rid of any kind of bacteria or allergy that you get in regular water that comes from the city or out of the well. I ventured around and read about RainSoft in the paper. And my wife asked for a representative from RainSoft to come over to our house and explain what kind of units they have, the costs and what they all did. The guy that came over knew the product inside out and explained the different types of units and what would be necessary for us to have and what we don't need to have, what type of long-term care we want and the products to use with their water softener which should make everything cleaner, easier, and smoother. He was very good.

The RainSoft sales representative who came out for the consultation was very friendly, informative and answered any questions we had. She did a great presentation, showed us the difference between the water we currently have and then what it would be like with their system. We got the RainSoft system for the whole house. And then we also got the reverse osmosis product. RainSoft's installation team was efficient and friendly. Also, they answered any questions I had about the system that wasn't addressed during the presentation. Since having the system installed, my skin is less dry and the water tastes a lot better. Overall, RainSoft is a company that has good and friendly employees who do their job and know their product.

We bought the entire system from RainSoft, and now the taste of the water is different and we've been using less detergent and soap. We got the GoHealthy360 and I'm very pleased with it. RainSoft gave us so many points to purchase the products from them and they gave us a sample of a lot of things which I've been using.

I've got COPD, so I needed an air treatment. We've also been wanting soft water for quite a while. The rest of Rainsoft's package looked good so we bought the whole thing - the water softener, the system for the washing machine, and the air purification system. The sales rep was good. She knew the product and explained it well. The installation was also good but the thing that goes in the washing machine makes a lot of noise. I need somebody to have a look at it. I called the installer and haven't heard back from them in a while.

I bought a washing machine at Home Depot because the old washing machine died. I got a call after that if I could listen to a presentation and I agreed. I was using water from the Watermill Express and for the past 20 years, I've been lugging and picking up a five-gallon then turning it upside-down on a water cooler so for the past 18 months, I said, "I'm gonna get something better since I'm too old to be carrying a five-gallon jar." The call came and it was perfect so I'm very happy. The rep from RainSoft was very nice, presentable and knowledgeable. The installation team was great. The water tastes good since having the system. We don't drink water from the faucet but from the extension with the water softener and we're happy with it.

Our water is much softer now after we had RainSoft installed. We also ordered a bath soap, shampoo, laundry detergent, and some other stuff from them because we like them all together. RainSoft’s representative who came for the consultation explained everything about the product and account payment to us, but they only came down to have the contract signed and start the payment.

We moved to a home where the water is very hard. We sent in a water sample through Home Depot and somebody from RainSoft contacted my husband and made an appointment. We already knew we were gonna purchase but the RainSoft sales rep still did his presentation and so we knew more about the system and its value. We purchased the entire system and everything was installed well. There was a noticeable difference right away after installation. Now there are no stains in our bathrooms or on our dishes and the stains in the sink are gone. Our water heater had actually gone out the day after the install because of the hardness that has built up so we got a new water heater. Nonetheless, we're satisfied with the whole deal.

Someone from Home Depot called me and wanted to know if she could come demonstrate RainSoft products and I said yes. I asked her to give me a couple of days 'cause I had just gotten back from vacation. Then she demonstrated it and she was sweet, wonderful and nice. Even the installer was great. They brought me a kit and their products are supposed to be free for so long. I'm satisfied with the water but I don't see much of a difference. I probably had good water to begin with. However, when I signed the agreement, I thought it was only $50 something a month. I did not understand that it was gonna cost me an extra $14 each month for interest so I don’t like their credit company. I'm not even into credit cards and I don't ever pay a bunch of interest. Also, I made a list of friends and if they let RainSoft show, I get $100, but they haven't called any of my friends. I don't appreciate that and so I just paid them off.

I have been a client of this firm for quite some time but I have come to the conclusion that it is a very unreliable co. My wife has received a lawyer's communique concerning debt of 105.00 dollars however we have never missed a payment in the time we have obtained their service. The amt owed is for a tech who visited the home to service the system. We never ordered the service. In the meanwhile we were promised certain product for free and we have never received 1 item. What's up with that.

This experience has been one of the worst decisions I have made. My RainSoft unit was installed in my home on 6-4-17. Like anything you purchase most results are noticed immediately, or within a couple of days, you should start to see some change. I have had this unit for four days, and nothing has changed. My so-called hard water still feels hard with a softener unit, and the water appears cloudy out of the faucet. I called to request a refund, and the representative in her way mocked me for wanting a refund because my request was initiated on day four instead of day 3. This company claims to have a reputation of excellent customer care. In my opinion, it fell short of that. I've paid quite a bit of money for this system to not see immediate results.

We needed a water softener system and our neighbor suggested RainSoft. Setting up a consultation schedule with them was easy and they came out within a couple of days. The sales rep demonstrated how the product would change the water. He had a little chemistry set and he showed how the system worked and what came out of the water. Then we bought the water conditioning system and we had every faucet in our home treated. It took us a while to get everything ready for them but they brought it out real quick after that and it was a stress-free experience. It was excellent. The installer came out, put it in and then he talked to us about it and asked if we had questions. Apparently, Cape Coral water has got a horrible taste to it and we couldn't drink it before. We had to have a system that purifies it, and now we can drink the water right out of the faucet. That's the main thing, but I also think we use less soap now and the water feels creamier.

The sales rep from RainSoft came to our house for the consultation and tested our water. She also told us about water safety. We got the big filter, the rock salt and then the three things that go under the sink. It was quick and efficient but also expensive.

I was unsure of the water quality in our area. The Rainsoft sales reps were friendly and they came out to our home and did a demonstration with us and our three children about the quality of our water and how much Chlorine and hardness it had. We got the filter that connects to the whole home. The installation team came out, dug and buried the line, and installed the saltwater pump. They did a fine job. Since the installation, everything's much softer and the taste of the water is much better than it was before. I noticed the softness of the skin when washing dishes or taking a bath and there is no chlorine smell at all. The water seems to be clear. Overall, it was a positive experience.

I saw RainSoft at Home Depot six months ago. I was interested to hear what they have to offer and what is the system that they have. I got the water softener, the one you put in the air condition unit to purify the air, and the one you put on the washing machine. I love the products. They do what RainSoft says they would and I am totally satisfied with them. With these products installed, I’m feeling much better coming out of the bathroom. The bathroom glass stains and the soap scums have been greatly reduced. The water also tastes better. Their installers were very pleasant as well. What I am totally against about RainSoft though is their dishonest and unethical business practice.

My water was very spotty and hard so I was researching for a water treatment. Setting up a consultation with the RainSoft sales rep was easy and the session was very personal and too informative. A team installed the soft water system and it was pleasant. They went out of their way to install it the way I wanted it installed. Now, our water tastes a lot better. Overall, the system is little more expensive, but it's worth it and they were easy to deal with.

Southwest Florida Well water can be difficult. The Fort Myers/Port Charlotte RainSoft affiliate kept promising us clean Well water treatment time and time again. Over 1-1/2 years they sold my wife over $11,000 of equipment with each new promise. We found, in hindsight we were dramatically overcharged. Nevertheless, when the system continued to fail, they stopped responding to our calls.

We moved down here and my sister-in-law has a water treatment system. We stayed with them for a while and the water was real good for taking a shower. I purchased the RainSoft system. The sales rep was able to answer all of my questions and their installation team did a real good job. They were very friendly, cleaned up afterward, and explained the whole operation to us. RainSoft is very good. I can drink the water out of the tap now.

At first, I had no intention of purchasing anything from RainSoft. I just wanted to see what they would have to say about my water here. But the saleslady who came out was very convincing about how I could have better water and my lead pipes would last longer. She was here for over two hours and seemed not to hurry at all. She demonstrated her product, was extremely personable, she seemed to enjoy what she was doing and she led me to believe that if I could possibly afford it, then it would be a good purchase. So I got the basic system where it filters all the water coming through the house. That cost me $5,000.

We knew we had hard water because we live in Missouri. The sales rep explained everything and answered all our questions. He was very knowledgeable and it was great. We purchased a big one for the house and another that goes underneath the sink. The installer was fantastic. He was very friendly and also knowledgeable. He did an excellent job. My husband had a couple of questions, which can be a pain in the neck, but he answered them and my husband understood him.