RainSoft Water Treatment Systems Reviews

I have well water in my home that is high in iron content and I needed a way to get that filtered out and have usable drinking water. I then requested a water treatment system and water filters for my home from a local company that uses and sells RainSoft products. The representative I talked to was great, very knowledgeable, and helpful. He explained everything and demonstrated the content of a bottle of water that I had and explained what ideal water levels should be. Installation also went well. They explained everything and what I had to do. They even let me take a video with my phone so that I could make some of the changes myself.

Well, the salesperson was professional at least. He did the usual song and dance with the gross looking water sample he took from our sink compared to the pristine sample from his portable filter. And the unit we bought does work fairly well. However, had I had the presence of mind to actually shop around for the price of competing products in the same or higher rated categories, I have discovered that the best water softener money can buy cost less than of the price of RainSoft. This is beyond unreasonable. We were taken for a ride by our own gullibility. RainSoft is horrifically overpriced! Oh, and the unit was advertised as "maintenance free" except for salt. I just got a call from RainSoft offering to "service" the unit for only $159. A complete and utter rip-off in terms of cost vs. effectiveness.

I purchased the RainSoft basic system, and it's good. My water system is much better and I don’t have any major problems. Their sales representative did a good job, and was able to schedule a time that worked well for me, and the installation team was also good. RainSoft is outstanding.

My water conditioning system used to have the three cartridges under the sink. Now it's down to two, and we don't have to replace them as often and we don't have to regenerate once a week. 12 years ago, Rainsoft’s installation team drilled a hole in the sink to fit the faucet to get drinking water out of, but now they use a different kind of faucet that comes up and barely covers that hole, so it caused a leak because the hole is off a bit. My concern is that anytime you splash water out of the sink over the top of it, it barely covers that hole and there’s no washer underneath it so that if it’s off, just hitting that thing and then splashing water on it, you’re going to have water leaking under the sink.

RainSoft set up a consultation schedule that really worked well for me and they explained everything. We got the system installed for the laundry, water softener in the kitchen sink and the rest of the house. After having the system installed, everything has become different from what it was and I've noticed that my skin has become so soft.

We're enjoying our RainSoft system because the water is soft. After we got it installed in February, there are days when we would get dark colored water. I'm a little disappointed with that, but it could be because of the area we're in. Sometimes we get a dark color because of the dirt flushed into our system. I called the support guys in Columbia and did maintenance. But they told me the sediments can block up the system that's why we flush out our lines in the morning because the over flooding of our system happens overnight. But when I check our tanks, they're dirty again. I cleaned them very well when the system was put it and they're dirty again. That could be part of the city water because we're here at the bottom of the mountain and in the lower part of the country. When you get far down the line, there's only so much filtration you can get.

We had a soft water system before but we moved into a new house so we began researching for water treatment system and got RainSoft. The sales representative was very thorough and clear during the consultation and was able to schedule a time that works for us. The installation guy came and was easy to work with. Since having it installed the water feels soft. We can definitely tell a difference when we take a shower.

We had an old RainSoft and something happened to it, so we had to have a new one. Then, we scheduled a consultation at the time that worked well for us with their sales rep and it went good. Apparently, we got a water conditioning system from them. The system works well and doesn't use as much salt.

My RainSoft experience has been good. They show up on time and did what they promise to do.

RainSoft sales representative was very knowledgeable and came within a week of us calling them. I got their rain dissolve filtration system which makes the water softer - I can tell on my skin. It's really slippery and can tell a lot more when I'm washing clothes. I've always been a bottle of water fan and we just never have liked the taste of any water but this water tastes good enough to where I don't feel like I need to buy a bottle of water any more.

We heard about Rainsoft from a neighbor that had it installed. We were having problems with the water here. In some places, the water either smells or tastes funny. So I said "well, we better get a water filtering system." The sales rep explained everything and was pretty thorough. He came to my home for consultation and was real nice, polite, and helpful. He suggested one thing or another, explained why or what for, but left it for us to decide. The installation of the water softener was a nice job. The hole made through the wall to tap to the waterline was patched up smooth, looks neat and clean. Since installation, you can tell a difference when you take a shower, wash your hands, do dishes etc.

We bought a new home where I had my first experience with a well and, I was always cautious about just drinking anything. The prior owner told me that they had a neutralizer in the garage. I came by and met him briefly, and he said he maintained it himself. After hearing about what he did to maintain it, I thought that he wasn’t doing it the way it should be done. So to get a second opinion, I called the number that was on the tank to set up appointments with them to come out. Then they came out and took a look at it, and found out that it was already a very old tank that wasn’t doing anything anymore. When they tested the water, it was extremely hard and a little bit acidic, so they told me there wasn’t so much they could do with the tank. They then told me about the benefits of RainSoft, about putting in a new tank, and having a softener as well to get the hardness out of the water.

Ever since RainSoft's installation of the water softener and the reverse osmosis system, we've been using less soap. We like RainSoft very much. When they came to my home for installation, everything went well. Their installation team was very professional and was able to explain the system to me.

RainSoft is okay but I don't like some of their soaps since I haven't had a good experience with my first shipment. It didn't have my laundry detergent. Also they were supposed to give me a 30-day supply when I bought the initial package, but I only got empty bottles. I can't say there's much of a difference in my water because we're on a well anyway and we did it just to see if it could soften our water a little. The only good thing I like about it is that it will keep the water heater going longer because it's going to filter out everything before anything gets to the water heater. On the other hand, their salesperson only showed us one of the tests for the water so I was disappointed because it didn't show us anything so I probably won't do it again.

I purchased a water purification system from RainSoft and the installation was very good. Their guy installed it and went through everything very quickly, and it's one of those things that you don't have to touch. There are times when I don't know if I should be doing something and I'd probably forgotten most of what he told me simply because it isn't something you have to touch very often. Anyway, the water tastes a hundred times better. We don't even drink it out of the refrigerator anymore going through filter since we just drink it directly from the path and it's much, much better.

Our consultation with RainSoft was excellent. We purchased the whole house system because we have a well, and then a reverse osmosis under the sink. They only sent one guy for the installation. It could have been faster if they sent two guys as it was difficult on one guy but everything went well. He had to take out the old tank and put the new one in. They really need two guys to do that kind of job, and they should've let them know ahead of time what they would have to be doing. In addition, when he was doing ours and had to bleed the system, there was water all over the floor. He could have brought a small wet/dry vacuum. Nevertheless, I'd definitely recommend them. Since the system was installed, our water has been cleaner, and I don't see as much scum now.

We've had RainSoft for around 10 years and I enjoy the water's softness. It makes my hair soft without shampoo which I know it doesn't do when I'm not home. During the installation, they've upgraded it and I don't have all that junk underneath the kitchen sink that I have to switch things back and forth so it's much simpler. If anyone asks me about RainSoft, I tell them I'm happy with it.

The Rainsoft consultation went well and the installation was quick.

The girl who came out with all the products was great and the service people that did the installation were very good and efficient. We've enjoyed the water since they installed the RainSoft system. It's soft and tasty. I didn't drink the water before because I didn't like the taste of it and it always made me feel sick but now I drink bottles of water lol

We originally bought a Rainsoft system 27 years ago. Our sales rep came out to actually look for that and see if he could repair our existing one. It was too old so then we have to get a new one. The installation went very good and we'd recommend them to friends.

Their sales representative answered all our questions and he was very, very good during his demonstrations. However, he said he will come back to do another test after the system is installed and it's been three months, but he still hasn't showed up, so that's disappointing. Rainsoft's system is really expensive, $6000 and I found another water softener company that is considerably cheaper, so I paid way too much. But still, the system works and we're happy with it.

I am COMPLETELY livid on how the salesman lied about not running my credit and will wait on my authorization. Instead he ran my credit without my approval just so he can get a commission. If this company are allowing employees LIKE HIM to represent their business who's to say that what they are trying to sell is ineffective and just another way to make money off of innocent people who work hard for their money? All I can say is he put a distaste in my mouth for this company and refuse to refer anyone about their products. Please if you live in Broward County Florida STAY AWAY from TIM **!

We got the home system with the water to get it throughout the house and the water faucet at the sink. Since we've had our RainSoft, I've noticed that my skin is not as dry anymore. I would recommend them.

The people from RainSoft were absolutely phenomenal. I am very pleased. They were prompt, efficient, and left my place clean. But I had to call back because after they left, the water had a weird taste. They explained to me what was going on then they sent a technician out. They were very prompt and courteous, and made some adjustments to my system so that it didn't do that anymore. They taught me a little bit that I was being neglectful, and they were very patient with me and my learning curve.

The high price is something to improve on, but I'm happy with the service.

Two things about RainSoft. One is we haven't had an appreciable change in the quality of the water. Everything was fine regarding the installation. The chap did everything quite well, very professional. I check it from time to time and make sure it's not reduced. But the shower water seems softer so there's some hardness gone out of it. However there are still some coloration showing up on the coffee pots and things like similar to what it was doing before when it ends up clouding up the sides of the plastic container. My wife spoke to someone at their office and he said something about "it may take some time" and maybe he would come and do a water test. We just want to be assured that it's working the way it's supposed to work.

RainSoft took away the bad taste of the water, and now it tastes good. The installer was good, friendly, and funny. They were awesome. I'd recommend them.

The young guy from RainSoft that came out for consultation was awesome. We got the thing in the garage and then the RO in the house. No issues with the installation. I'd recommend RainSoft.

Our consultation with RainSoft worked very well. We purchased the system for the one that sits on the kitchen sink and furnishes filtered water for our drinks and whatever we need it for. The person who came to install it was very good and did very well. He was also very polite and effective. It's been working well and we are happy with it.

RainSoft sales representative was informative and he heeps calling and checking up on us. The installer was neat, quick and explained the system to me. There's a big difference since the system's installation, although there's still a little bit of iron taste and I can smell it occasionally. I'd say three quarters, it was taken cared of. The sales rep said he'd come back and we would discuss things about it.

My parents first had a RainSoft product and we purchased our water softener from them as well. Our consultation went easily and did not have any issues with installation.

Consultation with the reps of RainSoft and when they came to my home were very good. Installation was easy to do and everything is good so far.

Rainsoft team cleaned up very nice and did a neat installation. We really see the difference in bathing though I don’t think we see the savings in shampoo and soap and all that stuff that they say. Some of the soaps don’t lather as much so I don’t think you save that much. But other than that, we’re satisfied with it. I have two minor complaints though. After they installed, the very next day they set an appointment and I thought it was too soon to assess if we can see changes affecting our lives by using the product. Second, we set up a credit of 12 months same as cash to Home Depot. They said the first payment won’t be due for at least 60 to 90 days, 2 to 3 pay cycles but it wasn’t even 30 days after and I paid $25 minimum payment for the installation. Aside from these glitches, the experience was fine. Hopefully, it lasts us a long time. I’d recommend them.

RainSoft's salesperson, Joel, gave a good presentation and took time to explain everything to us. On the other hand, the installations many months ago were not so good. I had a percolator and when I came in the house, one of the guys was hacksawing it off of my granite countertop. I asked them to replace it, but they didn't think they were going to replace it. Also, I got in touch with them last week because one of the lines broke downstairs and they have to come back and fix the drain line when they go into a regeneration. When they came back, I said, "You guys never replaced the percolator." It was a 2010 model. I was going to use it for something else and there's no sense in throwing it away. I have to buy them again. But the guy blamed his boss. So I had to get him the serial number. I'm waiting to see what happens now; if they're going to replace it. The installation guys need to be trained up.

My husband and I are enjoying RainSoft. I just had one issue earlier with the loudness of the RO unit's return water. The technician came out and he resolved that issue. Everything else is great.

The Rainsoft consultation was good. The sales rep talked to us and set up for somebody to come out. The guy that did the installation was really excellent. There's a difference in the water and I'm satisfied with the system.

Rainsoft is excellent. Their customer service was good and they were timely with their appointment. I was very satisfied with the product.

Setting up the consultation with the RainSoft sales representative was easy. She was really nice and very knowledgeable. The only thing I didn't like was the sales technique which was probably how she's trained with the company. It's very hard-sell tactics. I wanted to think on the prices for a little bit before we decided because we had just bought our house so we already had a lot of money going out. So I said, "Let me think on it." She said, "If you get it today, you get X amount of free soap products from this other company."

The representative continually calling me for payment for a service that was not rendered. Says service was on or around 12/9/2014, but I worked 30 days out of 31 in December 2014 and no one came to my home. Does not even know the exact date the service was rendered. Maybe she should check the log of her workers to verify hours before continually calling me and threatening to turn over to a collection agency. Do not deal with this company.

RainSoft is fantastic. Someone referred it to me and now my cousin also wanted to know how he could get one. The sales rep was nice and very professional and answered a few questions that I asked. The installation team installed something under the sink and put in the extra faucet for drinking water and the system itself floated to the rest of the house. I told them I'd recommend them to anybody. It is heaven and I like it.

I was in the store and there was a lady that was giving some promotions out. We took one and they had someone come down and take a reading on our water. I was already looking for a way to clean the water here, I had a couple of things that were supposed to do that but they weren't cleaning it good enough. That's how we ended up getting RainSoft. The installation was perfect, I can't complain. They did a real, fast, good job. No leaks until now. At the beginning, we didn't know if it was working good enough. I don't know if it takes time for the salt to work right but after a week, it started getting better each time we use it.

I've been an owner of a RainSoft water softener for over 20 years. When it works, it works great. But for years now, sometimes when it regenerates, it seems the final rinse cycle does not totally flush out the iron and residue and when you use it after that, you get a load of rust in your toilet or worst yet, the hot water heater if you draw that first. Then that takes a few days to dilute out and you have crappy water. I wish someone could tell me what to do to remedy this.

I purchased the system for the shower and my interactions with Rainsoft's installation team was good. Since the system was installed, we can tell the difference in the quality of the water. Everything is working fine as expected.

The consultation with Rainsoft went very smoothly. The person that came out to the house was very nice and very knowledgeable. I purchased the whole house water softening and purifying systems. The installation was okay but I had somebody come back because one of the new pipes was leaking. They got it fixed in a timely manner, as soon as I called them they scheduled to send somebody to check it out. Since the installation, water drinking-wise, washing your hands and washing clothes, everything, is much, much better.

The sales rep went over on a Saturday which was great because my husband only has Saturdays and Sundays off. He gave us a presentation and was very informative. We signed up for the RainSoft system that day and they came and installed it on a Saturday as well so it was great. They were fast and very knowledgeable. They helped us out a lot and made sure that they answered all of our questions before they left. We got the conditioning system and since it was installed, the water is so much better. My son has super sensitive skin and he always got itchy after taking baths or showers, he hasn't complained a bit once since we got the system. You can definitely tell skin is softer and I drink our water now.

We love Rainsoft. We didn't live in the house yet where we have it but it is working well. All the company needs to improve on is communication.

We had the water softener EC4 from RainSoft. The sales representative was very good. He knew his stuff and he's very knowledgeable. I wasn't home when they installed but my husband said that it went well and smooth. I'm hoping that it will last for a lifetime.

Setting up consultation with their sales rep was easy. They came to my house and we had a good consultation. After that, the installation team did fine in putting up our water filtration system.

Rainsoft gave us a lot of helpful information and they made a difference after the installation. Our experience with RainSoft was good.

We got the Rainsoft system installed and there were a couple of problems. The two people that installed it lived 45 minutes away, and they still drove back to see me and fix the problem. It's been great. I don't have to worry about my pipes anymore. The water has been really soft, which is very much an extra added bonus and I rarely have to clean my bathroom anymore. It was an awesome experience.

Setting up the consultation with RainSoft's sales rep was fine. He did a good job explaining everything properly. The installation of the water filters went well, too. Now, our water is clean and it tastes good. I can leave a glass full to sit out overnight and it's just as good the next morning as it used to be.

I grew up on well water and everything that I've experienced with RainSoft has been great. The water definitely smells better than it did and it tastes good too. The only issue that I have is there's a little smell in the water. I noticed today that it didn't taste as clean. It had a little bit of a hard taste. One guy told me that I have to drain the hot water heater and that would get rid of the smell, which I've already have done three times. Another guy gave me different instructions. There's a little bit of unclear things that they got to resolve. Somebody is going to have to come back out and go through the system again.

Rainsoft was out here the next day after we heard about it from Home Depot and everything was great. Their installation team was knowledgeable and told me everything that was going on, how it's gonna be set up and how to use it and it was fantastic. There's a big difference since we got the water purifier and everything's great.

We made an appointment with RainSoft and the sales rep came by at our house. He had done really well and sold us the product - we purchased the whole filtration system. The water tastes a lot better and my skin feels better. I do construction so I bring a lot of water to work in a water jug. As much water as we consume for everything, it was a good investment overall.

The sales rep of RainSoft was great. Very informed, answered all my questions, provided an excellent demonstration of the product. They also have a good crew who were quick and efficient. They went through all the operations of it with me and they did a good job. In and out and left it nice and clean. I purchased the water softening and conditioning system along with the water purification system with reverse osmosis. I'm real happy with it. I've never had a water softener before and I was really impressed with the quality of the water and just even showering with it. It's a nice product and I really like it.

The RainSoft installation went fine. The filter works and the water is totally clean.

The sales representative put on a nice presentation when he came to our home and we bought the water system with the tank outside. The water tastes a lot better since having the Rainsoft system installed. We had a good experience!

I'm understanding how everything is working, but I like RainSoft. The salesperson came out to test our water for free. He was knowledgeable and professional, and was able to schedule a time that worked us. I was also amazed by the installer who did all by himself. Since we had the system installed, we noticed the softness of the water. We can tell the difference when we are washing our hair and skin. I'm also trying to switch over to the products - cleaning products, shampoos, dishwashers, etc. - that we got for free that came along with the system.

We've had a very pleasant experience with RainSoft. I was very happy that we made the investment and anyone that uses that water can tell the difference. I would recommend them.

We first heard about Rainsoft from the Home Depot. We were getting a new dishwasher - we live out in the country and we knew our water was hard. We had talked about a water softener for a long, long time and just didn't think we had room inside the house to put it. Nevertheless, in our consultation with a nice elderly gentleman from Rainsoft, he said that it can go outside the house and they would set it up for us. That's what convinced us to go ahead and get it.

I learned about RainSoft from Home Depot. Their staff was great but we had a couple of bumps with the installation team. Our sump pump backed up when they were here. We got the reverse softening system and now, my son's hair is not as green anymore because our water was turning it green before we had the system.

When the Rainsoft rep came for my consultation and went through the demonstration process, he was very nice, very friendly and gave us the pertinent information regarding the system and how it compares to other systems. The installation team was very nice and answered our questions. It was good. Since having the system installed my skin is silky and nice. My cuticles aren't as dry and I have soft hair although the water tastes a little different sometimes.

My interaction with RainSoft's staff has been good. I purchased their filter and they installed it with no problem. Now our water seems to be a lot cleaner.

We got a call from somebody to do a water test. And we think something was funky with the water right here so we said okay. They came out, showed and explained to us what's going on with our water. And we decided to treat our water. We got the conditioner and softener and then at the sink, we've got RO. There was definitely a difference since installing it so we'd recommend RainSoft. It's been a very pleasant experience with them the entire time.

Rainsoft called us asking to do a water test at the house. Their representative was nice, polite, animated, good at what he did and he was excited about the stuff that he sold and so he didn't press anything. We got the water purification system with the two different filters, one to pull out the hard metals and another one to pull out the chlorine and the chemicals. The installation team showed up on time, very thorough, polite, and good. I had a special request for him and he took care of that while he was there. Since having the system installed the water was much softer and better. You cannot taste the chlorine in it. You don't need as much soap or anything.

We absolutely love Rainsoft. We see the difference in our skin. We purchased the water conditioning system and the softener from them. The sales rep was great. We asked him a lot of questions and he answered it without feeling irritated. The installation team were pretty good also. They worked well with my husband.

I told my friends about Rainsoft as I think it's a good thing to invest in them. They've been very good so far. The installation went well and they were very good people.

I bought the product 3/13. I was promised a lot of things: namely, we would only need to fill the salt tank 3-4 times per year, rust and dingy spots would be gone, and we would get free soaps. We started to notice problems with our water being hard. It got worse, despite the system reading "OK" for everything and the salt level read 2.5. Well, there was no salt. After just 2 months. I called someone out because of the hardness, and when he came I explained there was no salt which caused the hardness, but I had since filled the tank. I told him I was concerned the salt alarm was malfunctioning because it read "2.5" when there was no salt and the alarm did not go off.

The sales reps at RainSoft were polite, and they did a good work. They didn't mess around. They got in and got busy. When I wasn't satisfied with the way they put in something, one of the guys came back, redid it, and moved it from where they put it the first time. The product we purchased made a lot of difference on our water. I would recommend them.

A gentleman came and did a demo for RainSoft at the house and we liked it. The whole family was there and we saw the benefits of it and signed up on the spot. We love it. They gave us a bunch of products - hand soap, shampoo, body wash, detergent. The installation team were very professional and nice. My family asked them questions and they answered everything. We quickly noticed that the shower is a lot cleaner now. I'm guessing that the old water that we had was pretty bad because the flooring used to get real ugly and it's been clean now that we have this water. With the drinking water, you can't even tell its difference with the bottled one. So we saved a lot of money not having to buy all that water. It's been a very, very, very pleasurable experience up to this point. We had a small, little leak on the bottom of the sink but by the next day, it was already taken care of.

Since we have well water, it was recommended that we use a RainSoft system. The installation team was knowledgeable and did what was needed in replacing our tank. They were in and out, cleaned up, and went off. The technician who came here knew all about the system and explained things to us because we went from an older system to it's now more electronic type system. We were satisfied with everything. I would recommend them.

Rainsoft''s system is pretty good. When you take a shower, you feel better. When you clean your car, your car is a little bit shined than normal.

RainSoft's sales reps were great, and they were able to answer the questions that we had. The installer was nice and clear about helping us know what to expect. Everybody was helpful and knowledgeable, and we appreciated that.

Knowing what's in the water and all the crap in it isn't good for us so we wanted to get rid of that and have soft water. We had a water softener and the reverse osmosis and then recently, we got a new reverse osmosis in the apartment we're in. Both sales representatives we've worked with and the installation team have been good. They left the work area clean and were respectful. Since having the system installed, we've had good water, the water that we were used to from the previous house we were in. I'd recommend RainSoft and would use them again.

We began looking into a water treatment system because of the amount of calcium that was in the water that we kept seeing. The sales representative from RainSoft was very professional, answered everything we needed to know and explained everything in detail. Awesome guy. We also got the water filters for our sinks. The installation team did a great job. They explained what they were doing step by step. They were in and out. Since having the system installed, we noticed right away that taking a bath, you feel cleaner, and water tastes better. I've recommended RainSoft to my brother and several other people.

I decided to get RainSoft water treatment system because the guy that came and did the explanation made me feel like the water is horrible and I better do it because the water is just awful in San Diego. So it took 3 hours but that's what did it. Their sales rep was professional, courteous, friendly, on the point, very helpful and nice. I didn't have much interaction with their installation team when they came to our home but they did things efficiently. They explained that there was no way they could do the extra hole in the sink in the kitchen for the drinking water, and I was disappointed with that, but they explained why. And of course I had a sink that I wouldn't want damage done to it but there was nothing I could do once I already signed up.

What an experience we had with RainSoft. We had a little issue with some iron. We live out here in the estates, out in the country, and we have a lot of iron problems. We gave up on the old system and bought this one, and it really got bad. They came back and made some changes. It appears to be doing better. I'm noticing a little bit of discoloration in some of the fixtures. But all in all, as far as the people that we worked with, it's fantastic. It's great. We were riding down a road and saw RainSoft on the side of a truck. This was at about 1:00 in the afternoon, and we came home and called them at about 4:00 p.m. The RainSoft rep came over at 7:00 that night. And two days later, we had our system installed. Their installer is just a super guy, good to work with. He was very helpful and answered all my questions. I couldn't ask for any better. We're very happy with the whole situation so far.

I'm the one who pushed my husband to get Rainsoft. We're building a house and we were having well water, so I was a little nervous about drinking the water. We had our water tested at Home Depot at the free testings there. The Rainsoft sales representative was adept at testing and we purchased the EC4 technology. Their installation team was very professional and quick and that's what I really liked. They knew what they were doing and got it done. Everybody at Rainsoft was very professional. And we've noticed some changes in the taste of the water and even in the clarity.

We looked into RainSoft's water treatment systems because we were concerned about our water. So we purchased one for our drinking water. I'd recommend it.

We have really lousy water. It's very hard. There was a lot of particles in a glass with our ice cubes. The representative of RainSoft did a good presentation and we were ready to go ahead and do it. We purchased the RainSoft filtering service with the salt and then we have the one underneath the sink. We also have the air freshener and the washing machine where you don't have to use soap or less soap to wash your clothes. The installer did a great job. The only thing is he couldn't get in the crawlspace far enough. It narrowed down to the point where he couldn't get up there for our refrigerator to be hooked up. He got the line all the way up there but he couldn't get it attached to the refrigerator underneath because he was a husky guy.

We researched water treatment systems because our water was like crap and we needed to do something about it. We had another water company come in and they could not get it corrected so we were looking for somebody who could come in and get the water resolved. The RainSoft sales representatives were very knowledgeable and very courteous and the people who came out and installed the system were very good guys and knew what they was were doing. They did a very good job and solved the problem.

RainSoft did an excellent job installing the water conditioning system. We had it when I was a kid growing up and our water was soft, so I've always wanted one ever since I moved out.

We looked into Rainsoft Water Treatment Systems because we knew we were on well water. We had just bought the house and wanted to get our water tested. Their sales representative was very nice. He was on time and it went really well. We purchased the whole home system, except for the thing that hooks up to your washer.

I have no problems with the Rainsoft products. It's been wonderful and I'd recommend them to others.

RainSoft has given me great satisfaction. I've been with them for 20 years and then upgraded it. We use the reverse osmosis. I'd highly recommend them.

We have the filtration system for the whole house and a water softener put on it. We love the sales representative and the installation guy did everything perfect. He was great. He did the job. I'm already talking to people about Rainsoft, tell them how great it is.

We purchased from RainSoft the water softener and the purifier and also that do with the washing machine. The installation team was good and the water has much better taste and saves money. I haven't had to buy a water like we always did.

Very good experience with Rainsoft. Recommended.

The only part I didn't get from RainSoft was Alkaline Water Filter but I intend on adding that some other time. I was really impressed with their installation team. They did a good job. The person who sold it to me promised me more points on the products than I actually received so I was a little disappointed on that. But other than that, I have had a positive experience.

When the sales reps came to our home, it was fine and I ended up purchasing the smaller of the two products. I have a distiller here and I distill my own drinking water. I distilled some water that came out of my faucet about a week after the installation, and there was about a tablespoon of brown syrup left in my distiller. So I gave it to the RainSoft guy and he put it in a little vial, and he told me he was going to get back to me with what it is and where it came from. Nobody has called me and it's been 2 months. But overall, I'm satisfied.

We got the water purification system and air purifier from RainSoft, and there has been a difference since having the system installed. The sales rep was knowledgeable, courteous, and easy to work with and the installation team was excellent.

The RainSoft system is good so far but they haven't done their follow up visit yet. They were supposed to come back and follow up and test our water.

When the rep from RainSoft came to our home, he talked a lot. He said it would only take 45 minutes but he was there for two and a half hours - it could've been a little bit shorter. We bought the three products and the biggest difference I noticed was the skin. My son has severe skin issue and it has become better after the installation.

The sales reps were very pleasant but I had a problem with the installation. After the installer left I opened the cabinet of the sink and he had squished the tank and the filtration system behind the garbage disposal. That doesn't seem very good. So I called the salespeople to tell them that it's ridiculous because when after I had read the manual it says that the canister should be on the left side of the sink and the tank should be on the right side.

I recommend RainSoft. I purchased one of their top products, a water filter. Setting up consultation was okay and they were friendly and courteous when they came to my home. The installation team gave me no problems. They were fast and very professional. The water is much better with RainSoft.

A friend of mine had RainSoft come over for the consultation and we bought the conditioning system and the fresh drinking water. The installers were fine and they let me know where they were going to run all the pipes. Since having it, water tastes better and the clothes seem cleaner.

We have the whole house water softener and purifier from RainSoft. The sales representative was great, friendly, knowledgeable, and the demonstrations were helpful. The installation team were thorough and they talked me through everything they were doing and checked in with me regularly. They were nice and friendly as well. When I recently stayed in a hotel I really miss the RainSoft water.

The RainSoft people used a sinkhole where the hose goes down in the ground. I hope that the black hose from the tube with all the chemicals would be okay. But when they dug about one foot away from the black hose in the ground, the ground collapsed about a quarter of a feet. So far that's my only concern but if it has collapses and becomes a big hole, I will call them and say something is not right.

We have Rainsoft in our kitchen area and it works great. My wife had it before I had it. I moved before I married her and we just continued it because it's been a good product. We had service people come in to service it over the years and it's been fine. Therefore I would recommend them.

We sent in water sample for analysis. They said that we had some problems with our water which we already knew about. But when their reps came to our home and did a demonstration of the kitchen water, it was actually worse than we thought. So we talked about putting in a system, which we agreed upon. They came a couple of days later, hooked up the system without any problems and we've been very satisfied. Everybody was very cooperative and very good.

I'm satisfied with the water the RainSoft system creates. It worked best for me. I just thought that the presentation was a little too long but it was very detailed and informative. We also had an issue during installation because the guy had to drain to the dishwasher area. I did not know all the details of that and it was filling up my dishwasher. I called RainSoft about the issue and they sent another gentleman out to fix it on my schedule. I think the price for the system is a little high but since I had it, I noticed my drinking water is fantastic so I would definitely recommend them.

We signed up for RainSoft's water test so they came to our home to show us the quality of our existing water and how it could be different with their system. After that, we purchased the $8,000 value package wherein we got the water softener outside and the alkaline water inside. My wife seemed to be pleased with the installation team when they did the work. Since having the system installed, the water is definitely softer and leave your hands feeling a lot softer.

We love our water softener port. It made a whole difference on what we had before with just the regular tap water. That's something we're enjoying, no dry skin and a good overall experience.

They contacted me after I sent in a water sample from my house. Their laboratory technicians came here and set up their mini lab at the kitchen sink. They were real professional, did their testing and explained what they were doing, the results, what the results meant, and the different ways that I could combat the negative effects that were discovered with my water. After that, I ended up purchasing the whole house water filtration system. Their installation team was very good and respectful, and they also explained to me what they were doing and how they were putting the system in. They also talked to me about what I need to do to maintain the system. And I have noticed a difference since having the system installed, thus I would recommend them.

RainSoft sucks! They say that they're gonna come and do the repairs and they never show up. They say they're gonna call me, I waited, and they never called me. They say the salt is gonna last long, like 4 to 6 months... it's less than a half. So I guess they're bunch of liars. The texture of the water did change, but that's the only thing. The guys who did the demonstration and the agreement also did a good job, and I'm happy with that, not with the service. I recommend the water softener, but not RainSoft because their follow-up sucks.

My brother had the RainSoft system for years. When he had the system upgraded, that's when I learned about the product. Our interaction with their people was professional. Everything was good and everyone was friendly but I never got my $50 gift card that they keep promising me. I did call once so the representative guy who came out for quality control said that it will come in the mail. Well that's not what I understood but it never came. So when I filled up my online survey last week, I put that in the comments. Someone called me from the local distributor and said they would send me an email with a link so that I could redeem it, and I never got an email either. But it’s alright. It’s not going to make or break my weekend.

We researched about water treatment systems because of the hardness of the water. Rainsoft came in and tested our water. Our interaction with the installation team went well and we were discussing the difference as to what can cause the hardness of the water. We land a lot of water systems and we're happy with it now.

The guys who came out to install it (standard filtration and softener) did a decent job. But they - the installer, sales rep, and the one who did the water test - were definitely misinformed as to how often the system runs in three cycles. They were just telling me, "Oh, well, there's only two people in the house, it probably won't do that." I had concerns about that at first wondering about how much water was going to be used. But after getting my first water bill, it doesn't feel like it really makes much of a difference.

I like the system and I've had a good experience overall.

I purchased the standard conditioning system and air filtration. So far, our experience has been very good. Their sales reps were very knowledgeable and their installation team were excellent. It's a lot easier having Rainsoft. I would recommend their products!

Our consultation with Rainsoft was okay, no real issues there. Their installation team was also decent. Their work immediately took out the sulfur smell from the water and we could drink it without worry of bacteria, odor, taste, or color. From day 1, it changed the water instantly, so that was cool. However there was a little bit of a mess of wood chips left when they were done drilling through the floor joist to run the waste line for the bath flushing. They didn't clean those up and the line for the waste line wasn't really secured well enough so that when it would do its bath flushing, it would rat on the floor joist and make a really loud noise upstairs. They also drilled through the metal sink where they installed the water spicket for the drinking water but they didn't clean up the metal shavings either. So I called Anderson Water Systems to sort that all out. But after that, I've had no more issues and I actually recommended them to somebody just the other day.

Setting up consultation with sales representative was quick, easy, and they worked around my schedule smoothly. The information that he gave me about my water and just Rainsoft in general was great. I got the reverse osmosis tank and then the two bigger tanks. Installation took a little longer than expected but installation team kept on updating me on what was going on. Since having the system installed got better tasting water and showers are quicker because the water is coming out clear. I really have enjoyed it.

It was really easy setting up a consultation with the sales representative of Rainsoft. I was able to do it on the weekend and was able to have a late appointment. So, it went well. I purchased an older model because it's one without the part that alerts you inside the house so I would have to actually go in the garage and see if something was wrong, the one that tells you the time. But I have the separate carbon one and the one that takes out the chemicals and then the one that actually softens the water. It was fantastic!

Been a customer of Rainsoft for 23 years or so and it's been pretty good. Satisfied and pleased with the whole experience. Installation team are absolutely top notch. We've added and subtracted different things over the years. We started with their standard Rainsoft water softening system, and then added Reverse osmosis. We later removed the reverse osmosis when we went to a whole house filter system. It's gone back and forth like that. Three months ago or so, we added the Ozonator for washing products. There are certain companies that stand out as being exceptional by far and you don't always know why. I wouldn't quite put Rainsoft at that level, but they've been excellent.

The installation team from RainSoft were very good and answered a lot of my questions that sales rep didn't explain. I appreciated them. We love the water but I'm still confused if it is drinking reverse osmosis or not. When they first put it in, we had a bathroom at the very back of the house that the water barely came out of and now, we have full stream. We didn't know we had one before the good, nice, clean water cleaned out the pipe which is really cool.

I got the RainSoft softener and the reverse osmosis drinking system. The installation guy knew what he was doing and was very, very quick. But the only issue that I had and I still have is when the salesman told me they were gonna install it outside but the guy that came and installed it says, "No, that won't work. We just run in a hose underneath your house and it drains away." And I said, "Not under my house. You're not draining it underneath my house to collect the water and even those drain goodness sandy soil." He says, "Okay. Well, I'll put it out here then," and threw the thing out underneath the brush next to the fence line. So they never bury the drain line like I was told would happen. The system seems to work fine but they're gonna come this summer and replace that fence line and run into this drain that was just lying there on the ground.

We love RainSoft. We saw it at a home product show and we got the CleanStart for the washer which is great. We don't have to charge it and it does everything we think that it would do. Their sales representatives are very well-versed on the products. We've already recommended them many times to our workers and co-workers because it's wonderful.

During the consultation the sales rep from RainSoft explained everything and did his chemical test and we purchased the water softener. We can drink the water and it's been great. I wish I had RainSoft about 17 years ago when I first bought the house.

They finished the project we got them for and it was alright. However they didn't come through on their promised $10 gift card from Home Depot they were supposed to give us. We were also supposed to recommend some people to get a portable water filter or whatever from them; we did and they never got that.

We knew when we moved in the house 19 years ago that our water was extremely hard and full of minerals, silts, and all kind of crap so we called RainSoft. The last call around was probably the best experience I ever had with them. It is excellent installation. I got a new unit because the old unit was totally shot. The installer explained everything to me, how much the water was going to improve from the old way and that the water will be so clean. The system will actually act as a cleaning agent and all the pipes will clean out. He also added some things that were not done way back when the first unit.

I learned about Rainsoft from the man that installed my gate. I was talking to him about building me a well house so that I could put a water system for my well. Because the last water system I had was 20 something years ago and it was huge, it took up my whole back porch and that's why I wanted to build something outside where I could put it all out there. He advised me to call Rainsoft and that they will come out and tell me what I need. So, we had Rainsoft put the system in. They were good about putting it and explaining everything so now it was working beautifully until our recent experience.

It was through Home Depot that RainSoft contacted me if we wanted to have our water tested. Their reps were excellent, I bought their reverse osmosis system and we love it. I have never had water so good in my life. I highly recommend them!

We submitted one of the test kits that we picked up at Home Depot to Rainsoft. From there, they got in touch with us. The sales representative was very knowledgeable, very interactive, and real nice. They were very good and as far as installation, they took their time explaining all that they were doing and what was the best thing that we should possibly do to get it set up. However, we are suffering some issues and so I’ll have to give them a call. Other than that, so far so good.

The water had a very strong sulfur smell so we purchased the system for removing sulfur from RainSoft. It was great interacting with their sales rep and the installation team was very nice and efficient. They were organized, polite and very careful with the house. They also did a follow-up with me to make sure that everything was okay.

I first heard about RainSoft from Home Depot. Setting up a consultation was easy and their sales representative was really outstanding. The installation team did a great job in setting up my unit. I noticed that it really makes a big difference. The equipment is excellent and we’re very happy. We should have done that a long time ago.

The Rainsoft sales rep was a very nice person and he explained everything to us. I ended up purchasing their water softener. Everything went alright with the installation and they would call me if they had questions as I was working and my wife was the one there. We now have better quality of water - it's very soft and tasty. Wonderful and very healthy experience.

It was a very delightful experience having RainSoft. We use the filter system every day. I feel good with the equipment. The guy who installed was very respectful and I'm considering him for another job in another property that I have.

The sales rep from RainSoft was really good. We've been extremely pleased so far. We have better tasting water and I've been a lot more comfortable with that. We still have one issue and I'm not sure what it is so I haven't contacted anybody about it. But other than that, we’re really, really pleased with it.

I learned about RainSoft from the phonebook when we first moved about 20 years ago. The very first sales representative and the last one that we had were very nice. We also love their new system, the Apollo, and the installation went smoothly.

My family and I have been enjoying for six month the great benefits of having excellent quality water. Great taste, clean clothes, softer skin and hair. And the best part is that I am saving money while enjoying the benefits. This equipment worth every penny and it is by far the best investment that I have done in the last 5 years. Thanks to the RainSoft family.

The RainSoft rep that came for the consultation was fine. He was very thorough and knowledgeable. The guy who installed our system was very friendly but thorough and put it right where I wanted it. We had soft water in our old house so all the usual are back. Skin feels good and the water tastes great.

The sales rep from RainSoft did a good job as he was able to sell me the drinking water filter system. Same goes for their installation team - they explained the system and leaned up before leaving. The only thing I was confused about was the kind of salt to add to the filtering system when it need it. What the manual and the installer said were two different things. But other than that, I've been satisfied.

I wanted something that worked, and was reasonable and dependable so I went with RainSoft. The sales representative was awesome. I have no complaints about him at all. He had his spiel to deliver and I had seen all the horror shows of how the water turns yellow and the paint turns black and all that crap. He did a nice job, even though I kept saying I've seen it three times because this is the third system I have looked at. The installer did a really great job too, and went above and beyond the call of duty. The biggest difference I've noticed with RainSoft is that the glasses that come out of the dishwasher are so much cleaner and more sparkly. They've lost that gray tinge that they had. Of course, the water tastes wonderful and it makes better coffee and tea. Everything went great and I didn't have a single thing that wasn't aces up.

We were already thinking about getting a system when we met a sales guy from RainSoft. We just made an appointment and he came over, and that was it. Installation team were great and they were good, professional and friendly. There's a big difference since having the system installed.

During the consultation, the RainSoft rep showed us how everything worked and what to expect and we were quite happy with them. Then, the installation team was in and out within three hours. And now, our water is quite a bit better since they installed our water purifier softener system.

I'm happy with how everything went with Rainsoft - the sales, installation, and the products. It was a very good experience for me.

We have a whole house water softener from RainSoft. Since we had it we can really tell the difference in the water and we believe the appliances are lasting longer because of it.

The RainSoft water softener and RO system are working great. So far, so good. The sales rep who came for our consultation was great. He described everything including all the added stuff that we would get, left some paperwork, and we made the decision. Our water used to be yellow and had a lot of iron and now it's significantly better. The installers were great too. We have no problems with them.

Rainsoft was good, the softening of the water made it better than what it was originally. They have good customer service, and then the installation was okay. The only other thing that they should have done was to put some different kind of hay to put down in the yard instead of cutting down from the grass.

I got a free water evaluation with RainSoft through Home Depot and I sent it to the laboratory in Rochester. Then they sent a guy down to talk to me. The consultation went well as the sales rep knew what he was talking about. He was very personable and knowledgeable, and sold me a water softener and the ultra filter beyond that. Only one guy came to install the unit, and he was great. He welcomed my request to watch him while he installed it. Everything has been positive since having it installed. We no longer worry about rainwater filling our system. Also, our well water was hard enough to walk on, so now our drinking water is very good.

I've had RainSoft for about 15 years and they've been very good, never had any complaints. When we first got started with them it was through a friend of my son who was, at that time, selling RainSoft equipment. We purchased a water softener and an RO drinking water system. We recently purchased a new one from them and the technician was really knowledgeable and gave me a lot of hints as far as what to do with the new unit. He knew what he was doing and did it neatly and quickly. The new system is updated, a little easier to figure out.

We had a good experience with the RainSoft reps and installation team. We knew what to expect from the system so everything seems to work as described.

I love Rainsoft Water Treatment, it's excellent. The sales rep, I think he's a manager or the district manager, was more than just a sales person, I had a good experience with him. I have mentioned them to all of my neighbors.

We bought our initial RainSoft unit back in 2005. We had an appointment with a woman into our house and ran a test on the current water that we have coming from the city. She showed us all the stuff there is in it and the levels, and how bad they were. At that time we recently had a child and decided that we should have some clean water in the house, it seemed pretty important. The rep that we dealt with most of the time came out and done service for us a few times, installed our newest unit. He's great, very knowledgeable, easy to talk to. Since the new system has been put in the taste and quality of the water is definitely better - well, even with the old system having the softener placed makes a huge difference with showering and the overall feel of the water is much improved.

The sales rep that came to my house did a very good job and was very knowledgeable. However, honestly, I kind of think that everything is just a waste of money. Besides seeing the test that he did when he showed up, I haven't noticed any difference in the water. The RainSoft product that I bought is the one with the 3 tanks on the outside and one in the sink.

Before the installation our water really smelled horrible, my dog wouldn’t even drink it. Now our water doesn’t smell anymore. Their installers were very friendly and they put it where we wanted it. They were very professional.

With Rainsoft the quality of the water is very good - much better than the tap water. The consultation with the sales representative was very easy. We already had in mind what we wanted so when we discussed the systems that they have it went very smoothly. We decided on something and set up an appointment for installation. They installed the system on where we wanted it located and it went very well. We're overall pleased with the ease of operation and the system itself.

We purchased the reverse osmosis from RainSoft and the water has been good since. Their people were good too.

I enjoyed the RainSoft water softener and then I got the one that takes out other things in the water. I like that it made a big difference in my water - it became clearer and tastes a lot better. I've had some friends come over and they could not believe how soft it made their hair when they took the shower. During the consultation, the sales reps were very nice and informative. They answered all my questions. The installation team were good and polite, and they cleaned up after themselves. It has been a wonderful experience!

Our water is really hard here so we looked for treatment systems and got RainSoft. I enjoyed talking with their sales rep. He's a very friendly person, informative, easy to get along with, and he made the process very easy. The installation team was really nice also. They were quiet but friendly, and very informative and they explained everything they were doing. They had a little problem, I don't know what it was but they got whatever material they needed and came back, and finished it up. It took a couple of days. The first guy had to bring in another person to help him finish up. They did it timely. Since then, the water is much smoother and tastes good, and we're not afraid to drink from the filter. It's easy to take care and maintain. It's just a nice experience and we're glad we got it.

I'm completely satisfied with RainSoft. The installers did a pretty good job of installing it and making sure that it wasn't rigged up and lines were hidden and they took the time installing it. I have expected outside a couple of water softeners for the past years and Rainsoft is one of the best.

It didn't take us long to get someone down here and the guy we had was very informative. We purchased the whole works for our drinking water, purifier and everything. We didn't have any problem with any of them. They all did a great job. Before we got RainSoft, all my Corelle dishes was turning brown. I had film on all my silverware. I had all my water coming out of my other unit more rusty, wasn't able to drink the water, and turned all my white towels brown. RainSoft has taken all the spots off all my dishes, off my silverware. It feels like you've got cream on your hands or body when you get out of the shower. We use half the amount of soap that we normally use. My kitchen sink doesn't get stained anymore. I could go on and on, we really love it. If I had realized it was that easy to do something like that, we'd have done it twenty years ago. I'm not saying it's cheap, it's expensive by all means. Other than that, we're more than very happy with it.

I'm a farmer and I started researching about water and air treatment system. I came across RainSoft in the newspaper. I really like my experience with RainSoft and I would recommend them!

Everybody at Rainsoft was nice, knowledgeable, and clear on the explanations so I really understood everything. I got a water softener from them and I've noticed since having the system installed that the water tastes better and we can feel the difference after we take a shower with it, so it's a nice product.

RainSoft's sales representative did a real good job. She did the demonstration and explained everything so we bought it from there. The installation guy that came to install the unit knew what he was doing. He did everything and got it all up and there were no leaks afterwards, so it's working great. Although we got to get used to the flicks when we're in the shower, how it feels like you always have soap on you. We're still getting used to that but our skin seems to be a lot smoother, the hair is a lot softer. We're in our 60s, so that's a good sign.

The sales rep from Rainsoft did a good job in explaining the new system and the advantages of installing it. He gave us a manual and conveyed to us that if we had any problems or questions we could get back to them. He was very efficient and he made it a very positive experience for us. The installer did a very good follow-up afterwards and provided adequate time for questions and answers. He also cleaned up any debris from the installation. Rainsoft was very satisfactory in all respects and we're glad that we upgraded the system that we had. This is working out quite well for us.

The sales rep from RainSoft was very pleasant, thorough, and explained the product exceptionally well. Their installation team was timely, worked extremely neatly, and took time to communicate with us to answer our questions. We love the quality of the drinking water. Generally speaking for showers and cleaning, it's really nice. We were very pleased with how the entire process worked. They were prompt and they were competent.

A number of years ago in Birmingham, Alabama, my wife and I were at a home and garden show, and we were becoming really concerned about water quality. With all the bad news about fertilizer run-off and pharmaceuticals in the water, it was a real concern for us. We were about to be married s we were just shopping around. We went by the RainSoft booth and we saw the unit, and we talked with one of the reps who made a real good impression on me. By the time that we're married, we arranged for one of the field techs to come and do a test on the water on our house. It's typical Alabama water and it was pretty hard so we had the unit installed. It was actually a little bit larger but it seemed to do a real good job for us so we were pretty pleased with it.

The consultation with RainSoft representative was all great that’s why we bought the whole thing. The installation team was brief, they were in and out once they came back with the whole package. They did come prepared to do the entire installation the first time.

We purchased the purification system for the house as well as the under sink water purification thing that makes the water cleaner than bottled water. The water is great - it's not so hard and much faster. I can tell since my skin is so much better. And it's really nice not to have to buy big jugs of water and bottled water at the grocery store. I have three little kids, so it was a really, really big problem for me. I would definitely recommend RainSoft.

I had a RainSoft system when my house was built. Lately, I was having a problem with my water. Setting up a consultation with them went great and they were able to schedule a time that works for me. The sales representative told me over the phone what he thought it might be and approximately how much it would be to correct it. And when he came, he had the product that he thought would correct it. He installed it and that took care of the problem. He was in and out in just 15 or 20 minutes. I wouldn't hesitate to recommend them to anyone else.

The rep was very informative so the consultation went pretty well. We really like the water. We like the faucet at the sink and we're not buying bottled water anymore. The water feels really good, taking a shower and just having to use less soap. The installation team knew what they were doing and did a good job putting everything right where I wanted it.

RainSoft was referred to me by a neighbor when I needed a water softener. The sales rep was great knowledgeable and was able to answer all of my questions. The installation team was great, too. They were able to schedule a consultation time that worked well for me. Overall, my experience with RainSoft has been good and I will recommend them!

We put our name into an auditor of promotion for getting the water sample tested at Home Depot. Setting it up with Rainsoft was good and they were able to schedule the time that works well for us. The sales representative that came for our consultation was very personable and easy to work with. We bought a big Water Softener and Filter System plus the Reverse Osmosis water. The installation team was very good and professional, he told us how it worked and gave instructions on how to use it. The water doesn't smell like it did before and it feels differently for sure from before so there's definitely a noticeable difference. It's absolutely good.

The sales rep from RainSoft was very informative. Their installation team did a good job. We got two tanks from them. You can definitely tell the difference between the city water and that since having Rainsoft installed. The only issue is that they said that they were going to come back and retest the water, and it's been two months and no one's came out yet but I don't have the time to call the customer service.

We wanted to make sure whatever we're drinking is good and clean and a friend recommended RainSoft. We purchased from them because the water that the sales rep showed us is so clean compared to tap water and we like it. The people who installed the system in our house were good and everything is okay. I'll recommend it to other people.

We've had our Rainsoft water softener for a number of years now and just got an upgrade to make sure that the filter is well as could be possible. The person that described the upgrade was very informative and polite. He's very good.

My husband went to Home Depot and they asked him about testing our water and then through that process, we got our RainSoft products. We had an awesome experience and a great time with their rep. He was really informative, very professional, and we felt like he was really dedicated to his job because he did give us a lot of time to answer our questions and concerns. We purchased water conditioning and drinking water filters from them. Their installers were very helpful and informative. We have two dogs, so they were very understanding of our lifestyle at home, very sweet and kind and helpful throughout the process of explaining the products and the system as well. We enjoyed working with them.

Health concerns led me to research about water and air treatment systems. We had water dechlorinator and softener from RainSoft. They called me to set up a preventive maintenance and it was a great experience. The installation team was professional. Communication was good and I was very impressed. The system was installed when I moved in and just upgraded the system but that is so amusing-- less salt and that the water cloud seems to be better. However I'd say Rainsoft was rather expensive and that was a little bit disappointing but I was overall satisfied.

Everything with Rainsoft has been good from the consultation with the sales rep to the installation. We purchased one of the lower models filter for the whole house and I can tell the difference when taking showers.

The house we moved into in 2010 had a RainSoft water softener system installed. We looked them up and contacted the local dealer. Our water bill has gone down and the quality of the water is much better. We really liked the service and the quality of everything that was done. The sales representative and the installation team were perfect. Very professional.

The salesman was professional. He explained everything and did his job well. The installer explained everything step-by-step. I watched it, I conversed with him as he was doing it, and as he did every step I ask "Why are you doing that? Why does that go there?" He was very professional as well, very helpful in helping me understand exactly what I was getting. And speaking of which, I'm very satisfied with the product itself and how it works.

The people who came to our house did a little presentation, tested the water and told us about the product the Rainsoft EC4 which is what we bought. They were very courteous and knowledgeable. The guy that did the install was good too.

We have the RainSoft water filtration system installed at home. Initially I didn't want any part of it but when we saw the results of the test we decided we wanted it and quite frankly I really think coffee tastes better now. That's what we mainly use it for.

The guy from RainSoft seemed to really know his stuff and he went through the test and even included my kid in the demonstration. So it was good education for us all. I would recommend the company to anyone using city water.

The representatives that came to our house for the water test took samples and showed them to us. Very knowledgeable and courteous. They knew what they were doing. The guys who installed the system were good too but since the installation water comes out of our faucet slower and I don't know why.

Everything went well with the initial consultation. I bought the softener/purifier system and so far with the system installed I'm getting good results.

I got the system for the whole house. I've noticed a big difference in water quality after the system was installed. Sales rep did a very good thorough demonstration on how the system works and compared the Rainsoft water to our water.

My parents have RainSoft in their home for fifteen years. It was already there when they moved in. So we just went off of their referral because they've never had an issue or a problem with it. They did everything we asked. But we still have yet to have a consultation with somebody from RainSoft. We've been meaning to call and schedule that because our saleslady, who was great, told us someone’s going to call and they’re going to set up an appointment to where they can show us the equipment and how to work it. But we've been busy and we haven’t called. But overall everything's positive. They definitely tore up our yard and the grass hasn't really gotten green yet. It's still pretty dead grass but other than that it was great.

We really like the way the guys installed it. They did a good job!

We purchased our water purification system, softener and conditioner from RainSoft and so far we like it. The sales person was excellent. I showed the installation guy where to put it and he liked the spot so he went ahead and installed it.

The Rainsoft experience has been excellent. The service so far is really professional with good follow-up - they checked on things.

When the RainSoft representative came, she was nice and knowledgeable and we purchased the most expensive product. The installation team was great. He was a really nice guy. Now I like the water and I could get rid of my water cooler. I've been drinking more water which I need to do and my laundry's coming out better.

We just had a consultation by ** from Quality Home Products of Texas. We were informed by Home Depot that we could receive a water test that would last 30 minutes. We have our family in town that we don't get to see very often, and we're a bit hesitant, but decided we wanted to know the quality of our water. We had plans for the night, and the water test alone took over 30 minutes. Everything was done very leisurely and slowly, and we were trying to move things along so we could get back to our family. Then she started a slide show, after another 30 minutes went by, my husband asked if we could get to the pricing, to finish up. She ignored him and continued through each slide. I asked if the slide show was available online, and she rudely said "No." And went back to her slides. If my parents weren't here, I would have told her to leave after that.

Consultation with their sales rep was great. It was really, really long but looking back... I loved it. It was very interesting. We don't have kids so I could sit there and give him the time of day. I just pray to God it was all matter of fact and legitimate, and it wasn't a magic trick. I'm thinking, "Is this real? Is it really that the water is this bad, or are you doing magic on us?" The installer was very professional. I liked him a lot, and so did my husband.

We were actually referred by a friend to RainSoft. Everything was very easy. The gentleman came out and he was very thorough. Every question we had was answered. We did the water purification system for our house. There were really no problems at all. The day that they came, we had horrible weather so they did call just to let us know what was going on and of course came back out and finished it up the next day when they were able to. Ever since it was installed there was quite a bit of difference. We noticed our clothes and washing the dishes became nicer. We take a shower and we can feel the difference too.

We bought a water filtration unit from RainSoft. We had no issues. They were very professional and friendly.

We're well satisfied with RainSoft. My wife said that the gentleman that installed the system was quick and very professional, and got the job done and was gone before she knew it. We really enjoy the water and everything. We don't buy bottled water anymore, so we just drink out of the tap.

I've had RainSoft for close to twenty years and I've been pleased with it. I like having soft and filtered water. The water tastes good.

I went to Home Depot to buy something and a lady told me if they can check our water quality for 30 minutes only and they will give 20$ for just checking it. It turned out that it was a salesman and it took 3 hours of Demo. Would not take NO for an answer. I kept telling him it’s not on our budget and I have no job at this time. Told us a lot of benefits and how much we can save from our water expenses by using their product. He insisted that home Depot finances everything and we only have to pay a Flat rate of 159$. Guess what? After 20 days, I received a letter telling I will be paying 179$ an extra 20$ because their financing company Aqua Finance financed the amount.

I no longer buy bottled water after having RainSoft install our drinking water filtering system. The installation technician actually did a good job. Went over the steps and worked quickly, and if we have any problem he gave us the manual and also phone number to call. Also, the sales rep who went to our home was cordial and professional. All in all it was a good experience.

We did the big, whole house unit and then got the R.O. system for under the sink from RainSoft. Their presentation was a little long but aside from that everything else was great. I had no problem with the sales rep who was professional and the installation team did a great job.

Water Filtration System having issues. While the individual I have talked with are nice, this is the 3rd time since purchasing in Aug. 2014 that I have had to call due to water leakage. Sometime a little leakage other time a LOT of leakage. Disappointed.

RainSoft was great. It's a good product at a good price. I recommend it.

We did the survey and then we received a phone call to see if we want to get an appointment, and also at that time they also had a $25 gift card for Home Depot, so we agreed to see a representative. He was pretty good and knowledgeable. We purchased the water purifier installed in our basement. I think it is a reasonably good work. One thing about the installer though, when he tried to connect the water pipe, for some reason the water sprayed in the basement but he did not do a very good job to do the cleaning. Other than that, he did a very good job installing the system. Since having the water purifier, we noticed the difference in the water. We don't feel dry skin after the shower, after washing the hands and face. We also saw the equipment for drinking water too; it also has a very good quality, for the taste of the water too.

We've had RainSoft forever. Somebody came out and did a test on our water a long time ago. We just got a replacement and it works fine, no problem at all. We upgraded from the one we had installed about 25 years ago to the one we have now. Everything is fine and I don't have any issues with it at all.

We have a well, I just want to get tested so I did a water test with RainSoft. They called back with the result and told me someone was coming, free of charge. They also said they would do more detailed tests and I just agreed. They were all good. We purchased the softener, an RO system, and and the thing that goes in the furnace to clean the air. They did a really good job and they were quick. I actually noticed that my iron level wasn't as high as the system recommended to be put in, so they retested it and recommended a different system that wouldn't cost me as much and wouldn't be overpowering for my house. Since then we no longer get the iron build-up that we used to have. And, of course, the RO systems taste better to drink.

Rainsoft's salesman was a little forceful when trying to sell the product but we ended up purchasing RainSoft was because I had gotten a weird feelings so I made a phone call, and they ended up giving us a discounted price on it. So that's when we went and purchased the water conditioning system for the house. Since having it installed the water doesn't taste like chlorine or smell like chlorine anymore.

We needed a whole treatment system for our house. Contacted a new dealer for RainSoft Water Systems, HD Water in Morris, CT. The salesperson came and did a very informative presentation and showed us the faults in our water. For each problem area there was a solution. We got the entire system and it was installed with professionalism and perfection. Salesperson extremely knowledgeable and polite.

We moved into a new development and the people from RainSoft were going door-to-door. My husband and I had talked about getting a water softener before. Their sales rep came in and did the demonstration for us. He showed us that we had really hard water. Apparently our location is known for having hard water anyway so we decided to go ahead with the deal. We bought their big package - the whole reverse osmosis thing. When the installation team came in, they installed everything very quickly and showed us how to use it. They were in and out probably within an hour.