RainSoft Water Treatment Systems Reviews

We had two other companies come in. When Matt came in, the rep of RainSoft, he was the last one for the day and we immediately connected with him more than the other guys. The other guys felt like they were pushing us to buy, so we didn't like it. Matt was very personable. Also, Rainsoft is a treatment system that we didn't even know we wanted.

The techs have been very pleasant. They try to get out as soon as possible. We've never had an issue. We can't be without a RainSoft system.

The sales rep did an outstanding job and the installer and his helper did a very good job. He did a good job of explaining everything too. I’m extremely satisfied with the RainSoft system. All the appliances involving water are more efficient. They don't get dirty as easy and the dishes come out better. Everything has improved. RainSoft is absolutely the best. We had a system about 30 years ago and this is our second time having one. We built this house that we just moved into and we looked for a water system, and chose RainSoft. A lot of it was based on our experience with the past as well as the salesperson and the effort that that salesperson and the manager went through to give me as much information and help with making sure the price was where I wanted. They did a fabulous job in every way they could.

Since using Rainsoft, there's a huge improvement in the way the water feels on your body and the way your skin feels afterward. My wife loves it for her hair. We don't buy bottles of water like we used to. The installation was also phenomenal. The guy was great. With the person that came after the installer to explain the system, it could have been a much better experience though.

The gentleman that came out to install was fantastic. I really enjoyed him, which is difficult to say about a salesman. He was a very sociable guy and professional. He sidetracked every now and we talked about family. It was more of a friendly relationship, and that, I appreciate. There was no high pressure at all. I ended up getting a $40 gift card for a local restaurant, and that was because he came into the house and gave me his spiel. I'm happy with the water softening system. I like the soft water for the walk-in shower, for washing clothes and for the dishes. But I don't know if I'm happy with the finance company.

When the salesperson did the testing and showed us that the water could be better, the RainSoft system does make it better. He was great. He was an older guy and very knowledgeable and respectful. He was definitely a people person. We’ve had it three months and I asked him to come out again last month. I said, “Tony, I would appreciate you coming out and doing your testing on our water again with your chemicals to see what difference it made because we may feel that it's different or better but without a test, how do you really know?” He set up a time, came out, tested the water, and you could see it with the first sample it definitely changed for the better. We're very pleased with the system so far. It's worth having. Our salt’s only down about half and I'm quite surprised by that and pleased that we've only used that much in three months.

Since having the system installed, my water tastes better and I don't get any skin irritations anymore. Also, they save me on filters and soap. Their service rep has been really good as well. He checks up on me regularly, sends me messages, and follows up after me.

The rep who came out to test our water was very personable and he knew his job very well. Then, they followed up two weeks later and a rep came to check on our system. He made some adjustments to the system. We were glad that they were prompt in coming and following up.

I noticed my reverse osmosis water comes out very slow. If I'm making a pitcher of sweet tea, I barely have enough water coming out to make a gallon of tea and that was very disappointing to me. Also, I was under the impression that after a month they were going to come out and check the system but nobody has ever come out or called.

Their reps were great and the installation went pretty well, although they had to come out and redo the way they hooked up the drainage and everything. Other than that, I love the system. The water is clear, it tastes a whole lot better, and my skin feels better when I'm washing.

The salesperson was knowledgeable and answered all our questions. Also, the installation went really well and they were professional.

They offered a free water test and the rep who came out was very polite and cordial. He explained everything to us in great detail and showed us what was going on. He gave us the options and gave us a better price than I was expecting. Then, the installation was quick and painless. The system has worked as described. Our water doesn't smell or taste bad anymore. We can drink it straight out of the faucet.

Having RainSoft, the water is better on my skin. It doesn't leave any marks on the dishes and the faucets. It also takes the chlorine smell out. I’ve been happy with the product so far. I would recommend it and already have to the neighbors.

Our experience has been good so far. The salesman was very informative. As far as the installation, they were quick. The guy went through everything with me and told me what was going on. He explained what I had to do and what not to do. He was very professional. The installation was very easy and it took up the least amount of space. But my husband says that there is still a weird taste to our water.

The people that came here were absolutely wonderful and everything is the way I really wanted now. It is costly but to me, it was very much worth it. The treatment is good.

The RainSoft system works great and it’s exactly what I want. I would recommend it. It could be less expensive though.

The salesguy was friendly. Knew his stuff. Also, the installation went really well. It took less than a couple of hours. And the customer service is A-plus. The water is definitely softer. We had some bad water where we're at in the village. So it tastes better. We also had the reverse osmosis installed, too. I've been trying to get as many people as possible to get Rainsoft. I've been telling everybody to hook it up.

I love Rainsoft. I don't think I've ever enjoyed drinking water until we got it. It's a big difference because kids hate water. They actually drink it now. The gentleman from RainSoft did some kind of an introduction and did the chemicals test with our water and showed what was in our water versus our bottled water and our refrigerator water. How he demonstrated and explained everything kind of broke it down to where you can see it a little bit more in-depth than just a glass of water. I'm dealing with hair loss, and I like the idea of having a softener to the water and having it not affect my hair as bad. So, the idea of being able to possibly have my hair not fall out all the time and then the drinking of the water were the biggest selling points.

My old water system died and I got RainSoft. Their sales rep and technicians were good and professional. So far, their customer service has been pretty good.

Everything is good. The installation guys did what they were supposed to have done. The water seems cleaner since I had the system installed. The only thing is that they haven't been here to do a follow up. They told me that they would be here a month after everything had been set up. They came once but I wasn't at home.

Rainsoft had a better price and everything was guaranteed forever. Since getting the system, our water is better. More people drink out of the tap more than they did before.

We had filtered water as well as ionization installed. The tech was phenomenal and very helpful and understanding. We could relate well to him. The system is great. It's probably one of the best things that we've done. You can definitely feel the softness of the water. I highly recommend RainSoft.

The RainSoft rep was very helpful and informative. He demonstrated right before us, with all the test kits he had, how much our water was contaminated. He made a very convincing pitch, so we were sold after his presentation. Since having the RainSoft system, there's a noticeable difference I could see. When I have my bath time, I see more lather. Also, I don't see any of the residues. It met my expectations. I'm happy with the product. The unit has been functioning as advertised.

Dan was working on my equipment and he did an amazing job. He was on time, professional and really friendly. Any question I had he had an answer, very knowledgeable at what he does and straight to the point!

Since using the RainSoft system, the water is a lot softer. It doesn’t leave water spots as much as before with the hard water. I would recommend RainSoft.

The people that RainSoft sent into our home seemed to be extremely knowledgeable. My son was here and he's almost 60. My husband and I are in our 80s. We understood what was explained to us and we had some idea before of what was going on. They cleaned up after themselves, didn't make a mess or leave everything around. We're very pleased with them. We have extremely hard water and a high level of sulfur but since using RainSoft, it seems to be much better. We had to use a tremendous amount of chlorine for the system and we were not using nearly as much as we did.

When the RainSoft rep came out, it was good. We talked about my drinking water and I told him about a filter that I have. For the most part, he did a great job with the demonstration. I had the water softener and the CleanStart system installed. The guy did a great job. He installed it and he took the time to show me how to operate it. But he noticed that my water shutoff in the garage is in a different location from my hot water tank. I have tried reaching RainSoft because my cold water still smells like chlorine and the hot water is very soft. So, it's a noticeable difference between the two. I don't think that both the cold water and the hot water are going into the system. I've talked to an operator twice. I've also reached out to the sales agent and all three times, I've been told somebody will contact me back but no one has responded.

The only problem I have is how to order my supplies. Other than that, I like RainSoft very much. The regular faucet water was terrible. It tasted like chlorine. And bottled water is costly there. It’s much better drinking and the water goes out smoothly. I drink more water now than I used to. And when I take a shower, my skin feels smoother.

Hard water refers to things that are in the water, like calcium. So, I had pipes and showerheads clogging up, I got water pressure, and all my glasses turn white. I asked the tech where water softener would be installed and he told me it would be right next to the hot water heater. But when I got home, it was on the other side of the basement from the hot water heater. So, it's not in a convenient spot. RainSoft should get on the same page. And if they could make the system cheaper, that would be awesome. The sticker shock is a little much. Other than that, so far, it has done exactly what they said it would. And I've had no complaints with the way that it works. My water is a lot better.

I like RainSoft. We had a couple of complications with where we wanted to put it because of the line, and the guy that installed it helped explain to me the best place for it to go. He moved all of the stuff out of the way for me and put it back and took off his shoes when he came inside. I am confused about the point system thing for the soap, though. But the water’s definitely a lot better. I've noticed a difference in my hair and in my skin. The shower doesn't get buildup. When we moved into the house, it had a lot of buildup on the shower doors and the faucets and we've replaced a few things. Around that same time is when we had the water filter installed and we haven't had any issues with anything, black stains. So, it’s nice.

Everything has been phenomenal with RainSoft. The rep's presentation was great. However, I've noticed that the pink is coming back around in the toilet bowl. So, I got to reach out to them and ask them to come and take a look.

When the rep from RainSoft came by, we were kind of surprised that someone would come to the area and talk to us about it. We decided to take advantage of it and the customer service is very good but I don't notice any difference in the water. They also said we would receive an incentive or a coupon for doing this but we've received nothing.

We had a RainSoft softener and wanted to use that again when we moved here. The rep knew what he was doing. He told us everything we needed to know. He did an excellent presentation and we felt very confident with him. The man that installed the system did a good job. The system was placed in the right spot and everything was done professionally and very clean. I like the results for using RainSoft. It makes everything feel better and everything taste better and water quality is greater. It'd be worth every penny others could put in it to have it installed.

The installation was perfect and I enjoyed it. It was actually what I was looking for. I definitely have softer water that feels better on the skin. My wife said that the water is cleaning out the old hard water from the faucet that was in the shower. But I'm sure it's gonna take longer than a couple months to actually do some good cleaning of that hard water scale.

The rep from RainSoft seemed to be the most knowledgeable and credible of what we had looked at. With RainSoft, our water is much softer. There's not as much buildup. We have a glass shower, so you can tell the difference from that alone.

When we purchased, they installed the system the next day. Since we've been using it, I like that we don't have to buy water. But I hate that it has a really slow flow and it takes forever to fill our cup of water. Sometimes leave the cup there and not be mindful of that and by the time we turn around the water overfills. The reps explained a lot of stuff and they said they're gonna double back but there's so much information at one time.

The gentleman who came out was an amazing guy. He sold us on the RainSoft system and I am loving it. My wife deals with it a lot more than I do but I notice with the showers. We both feel an extreme difference in what the water used to be versus what it is currently. We are still in the process of trying to set up getting stuff made specifically for the soft water and I'm sure it'll make it even that much better after we get that.

I was happy with the installation. The techs ran exterior piping so I could water my grass with just regular water instead of running it through all my water softener stuff. It was a clean install and they were efficient with the time. So far, I like our Rainsoft. It has a lifetime warranty and we can get the option of the lifetime warranty on our filter. Or, we could choose a 20-year warranty and there's a 10-year one as well. I also like it because I don't have to buy bottled water for my coffee pot, diffusers, or humidifier. Also, the toilets are much cleaner. I'm not having to scrub those or my tub. Water softeners are pretty expensive so it's pretty easy to be unhappy with them. But I'm pretty happy with mine.

The salesman was dynamite. Working with them was pleasant and the installation was done in a timely manner. Since then, my water has been soft.

We did a in-home appointment and the salesman was really good. We didn't even have to do any shopping around. We were sold with the first one and we're happy with our RainSoft softener so far. With our laundry, there's a big difference in the softness in them as well as our hair and skin. Water tastes better as well. My little girl knew without even knowing what was happening. She came home and said the water tastes really good.

My RainSoft system is performing as it should be and we're happy with this installation and the service. The water had some earthy taste but now, it doesn't have that taste. We don't see as much of those white stains all over the place from the minerals on the water.

Working with their team was fantastic. Since getting Rainsoft, the difference in the water was almost instant. The quality is way above what I was expecting it to be.

I love the water with RainSoft and I recommended someone to them. The sales rep was amazing and the installation was good. I had more trouble trying to get my WiFi connected to it so I ended up having to go and buy a router to get it connected. However, when the salt gets low, I could see it on my phone, but I don't know how to change it when I add salt to it. It was 117 pounds, and I added 80 pounds, but it's still reading 80 pounds. It's showing that I got 70 some percent when I should have more. Also, in the initial sale, they give you 16,000 some points to purchase products. They said it would last me six, seven years. But it won’t because the stuff costs so much. It's real good in the sales pitch, but it’s not true.

We have soft water with RainSoft but my husband said it's slimy. You feel you still have soap or body wash on your body. I also didn't like the taste of the water in the beginning and I'm still hesitant to get water from the faucet but they told me it's good quality water. The sales rep that did the presentation was informative. However, during the presentation, it was very fast. It was late when we finished it. I still have some more questions to ask but they haven't called me back after the installation. It's been four weeks. I thought in two weeks, they would come and talk to us. It's an expensive investment so they better come.

RainSoft gave me a discount for purchasing the system right away when they came. The representative and technicians were great.

Our water used to be hard on the pipes and on the appliances. There was also a smell and taste to it. We had a representative come in and talk to us about the water system from RainSoft. She did the free water testing when she came to our house and she was good. Then, they were really quick to get the unit installed, which was really nice. Since then, there has been a difference in the quality of our water. Physically, it feels better and it doesn't smell. It tastes better, too.

It's a good system just overpriced. I didn't complain about it cause the warranty and services were agreeable, until now. I have been rescheduled 4 times with no reassurance they will even make it on a date that is a month out. I missed work 3 times for this call and they don't seem to mind wasting my money or time. If I held the monthly payment, which I have never been late on, I'm sure they wouldn't like that either. It is an expensive system but I already knew that going into this, but was comforted by the services. Well that now is not the case, and the manager who I talked to didn't want to talk to me at first because they like to hide behind the reps on the phone, but once I manage to get him on the phone there was still no resolve, just him telling me "let us reschedule". Now I am forced to go to a local company and I am forced to void my warranty. I am very frustrated with the service and don't know who is dropping the ball there but it keeps one happening.

I saw the testing kits at Home Depot and thought it was something through the city. When I sent in the tube, I got a phone call back. The person seemed new because she didn't really explain much about what the product was. She just said that they found something in the water, the water was hard, and someone was going to come by to do some more testing. When the person showed up, he was very helpful. All the tests that he ran were very visual so we were able to see everything upfront. He explained the product and exactly what it does. RainSoft sold us on the product when he was there. Customer service turned out really good. My son has really bad allergies. Since we got the filtration system, his allergies have really gone down. My girlfriend's acne has also gone away. We're assuming it's because of the water.

RainSoft is a really easy-to-use system and it definitely makes you feel like you're not dried out after you get out of the shower, which is a plus. The lifetime warranty is pretty awesome too. I recommend it to everybody I've talked to.

The installers did a presentation on RainSoft and they were both very knowledgeable and personable. They were in and out in two hours. The system is for the whole home and my wife says there’s a lot less cleanup. The only thing was the rep gave us a gift card and it’s not active for some reason.

I had my water tested and I didn't like what I saw. I talked to RainSoft and they came out and tested my old system. They showed me what it would be like if I had their system and I preferred the water with that. I'm getting up in age but I still want to hang around for a little while longer. I got a filter for the water that comes from the well. It does good on sand but it doesn't stop anything else.

RainSoft's people were very professional and there was no high pressure. They gave me the information and it was straightforward. I already knew what I was looking for, being that I dealt with another company before. I already knew about the different systems. During the installation, they were very clean. I was able to be out there with the installer and we talked quite a bit. He was friendly. They did a good job. RainSoft's soap products are really good. With the soft water and their products, I don't have skin irritations anymore. I'm really pleased.

The product is good and nice. I feel something different with the water. How to describe it, I don't know. The taste is different too.

We've lived in this house for 12 years and our water has been bad all that time. A neighbor moved in next door and we've been talking. They put RainSoft in and they were happy with theirs. We ended up putting the same one they had. Our reps were really nice and helpful. We're happy with our system. Now, we drink more water, the showers are better and so are our clothes. The dishwasher doesn't have all the calcium stains on it.

We had Kinetico. They have a great system, but their service sucks. We went to Culligan. But they were just a headache. RainSoft's customer service has been better. However, we had an issue. It worked, and then it didn't work. The water just feels like normal city water. I wiped off one of the faucets and all the chlorine came back. Now, I've had to do a regen a couple times, but the softener itself is not spreading. I hate to keep calling and getting people out here, but I'm gonna have to.

We did a water test that we got through Home Depot and sent it out. RainSoft got in contact with us, if we wanted to sit down and discuss the product. We agreed and we ended up purchasing it that night. They installed it within a week or so. Before, our toilet bowls were orange. The taste of water had a funny taste to it. It was highly chlorinated. It wasn't palatable. Now, it's 100% the opposite.

I liked the installer of our RainSoft water system. He did a really good job at it and he explained everything. He was trying to explain to me that when I put the salt in, I'm supposed to go in and readjust the numbers. But I don't remember what the numbers were that he told me to adjust it to. Other than that, things are pretty good right now.

The whole process was quite comprehensive. The water was nasty before, but now, we're ecstatic about it.

The cost of our RainSoft water system was fair compared to its quality. But I noticed something was wrong about a week or two ago and I wanted them to check it out and make sure everything’s okay. So, somebody’s coming today for a service call.

I did my little research and found out that RainSoft was the leader in the industry. So, when I decided to put a softener and filter in my house, I knew I wanted that one. The rep that came did his water test. I wanted it anyway, so he didn't have to try real hard but he was real professional. He knew what I wanted and then outlined it, and gave me the best price he could. The product was installed the next day.

The installation went really well and since we got the unit from RainSoft, the water’s been a lot better. There had been a promise of some additional cleaning chemicals that we were going to have access to that we have never heard anything more about since we got the system installed, but other than that, the system has been working just like it's supposed to.

RainSoft's sales rep was very good. We spent one and a half hour in the kitchen while he did his thing and we listened. There was a dialogue and a presentation during that time. We got the water system, the extra filter system for under the sink in the kitchen to get the best water possible, and the air purifier system. For the installation, the tech came here, installed all the gear, and explained how the system worked. Then I signed some papers, warranty stuff, and he left. Since we got the system, the water is much better and softer. Everything that we wanted to achieve, we achieved.

The RainSoft rep tested the water. He showed us how the water would be filtered through the little demonstration system. He took a reading with that meter as well to show us how hard the water was. I've been able to get my questions answered quickly. We purchased the water softener, as well as the RO system. I was told it would be three to four hours to install it. But they were quick, two hours at most. They came in fast and got out fast.

I used to live outside of Lansing and we desperately needed a water system there because our water was so full of iron. We went with RainSoft and we had a few bugs in the beginning but when the bugs were worked out, you could not beat our water. RainSoft cured all the problems that we were having. Then, I purchased a home in December, in Harbor Springs, and one day, one of the faucets didn't let water through. I also noticed when I would do dishes, they would have all sorts of white spots on them. So, I called RainSoft and had a new unit installed.

I don't like RainSoft's soap. You're supposed to dilute everything with the water, mix it, and wash clothes. It does nothing for the clothes. The clothes don't smell good and it doesn't seem like it cleans very well. When washing dishes with the dish soap, it doesn't do the job as well. Other than that, RainSoft has been good so far. My sister-in-law's kids have really bad eczema. They would cry when they put them in the bath. She bought the system and the bath experience is a little bit better. But t hasn't cleared up their eczema. I'd recommend RainSoft but not their soap products.

RainSoft worked for our home. I've noticed the difference. The taste of water has improved and whenever you take a shower, your shampoo is different. It’s doing its job. I'm satisfied with the system.

The sales rep was fantastic. I'm a new homeowner so there have been people trying to come into the house to sell me stuff surprisingly frequently. But he has been the only one successful so far. The installers went over everything with me and made it very obvious the things I needed to pay attention to, and when it was time to call them for anything. They did everything right. In addition to everything else, we got the drinking water setup, and now we have alkaline water right out of a dedicated tap which is even better because we don't have a fridge with a water line for getting water. And they put in an air purifying system into our HVAC as well, which has been nice.

We got our system and it's is fine. Their people were great too. However, the guy who installed it said that somebody will come back out and explain to me how to take care of the system or what to do with it for the maintenance. A guy came back to install the alkaline water system but nobody came out to explain anything to me. I have no idea how to take care of the system at all. I emailed the guy that sold us the system but he never returned my email. I've been waiting. Other than that, the water quality is good. The drinking water doesn’t taste that great but I’m stuck with it.

The sales rep came out and did his assessment. We liked what he had to say when he showed up. They had an opening within the week. The system was installed after five days. The people that came into the home are very professional and courteous. We're happy with the installation, the system and the water. Everything has been going well. The water feels softer and it tastes better. We don't have any of that white residue on our faucets.

The reps were first class. They were bending over backwards to answer any questions I had or any concerns. They were very cooperative, and looking at the water a second time, and making sure it was working right. They did a good job. Since having the RainSoft system installed, washing things, taking showers and the taste of the water are nicer all the way around.

I saw what was in our water such as magnesium, chlorine, and calcium deposits and those are going through our refrigerators, washer/dryer, dishwasher, showers, pipes and hot water tank. All those different things resonated with me as far as the longevity of our household appliances and increasing them up to 70%. I also wanted to have clean water to drink after seeing all that chlorine in there with the test strips.

The company that did the sampling of our water called me and told me the results. They said, “If you don't mind, could we come and do a more extensive water test from your kitchen faucet?” I agreed. The fact of the matter was all my clothes are red and so are all my sinks, bathtubs, and everything. I have such high iron content. I've known for years that we needed to do something. My husband and I talked about it. We got RainSoft and it's a great product. I love it. The only thing wrong with it is it is very expensive.

The customer service with RainSoft was very good. I don't know anything about changing the salt though and I'm going to have to call them and ask them how to do it and learn about that. But other than that, the system is fine.

The rep did the water test, told me my readings and what it would cost to get a system. I've had it for two months now and I've added one bag of salt to it. Our skin feels better, our water looks, feels and tastes better. RainSoft is great. Buy one.

When their team came out, their presentation seemed very knowledgeable. Since having the RainSoft system installed, I can feel the difference in the water and the taste, too.

The installation was super quick. RainSoft had three master plumbers out here and did everything exactly the way it should have been done properly, and it was easy. Since having the system, the water quality is way better. We had super hard water and heavy metals were apparent in our water. All of those things are being filtered out now, which is amazing. I have a great peace of mind for my two-year-old who obviously shouldn't be consuming heavy metals at her age. We also got the soaps and shampoos, too and we've had a great experience with those. I was a little bit skeptical that they wouldn't work as well as maybe other chemicals but they do.

We purchased a RainSoft system before at our other house. The city has really hard water, and we missed the soft water that we had before. We got a new one and the installation was excellent as before.

My whole system has been out of use for some time before I reapplied but I've had RainSoft before so I know that it’s a good product. The reps were pleasant and informative. Now that I have the system, I like the texture of the water. It’s soft and gives you a smooth bath. Also, the taste is better. It's more pleasant.

Once RainSoft came and verified how hard our water was, we decided to go with buying the product. I have the E5, and the reverse osmosis inside. The only thing I have to do is buy the salt pellet once every three to four months and put them in the container. We can drink the water even from the faucet and our skin is softer. I will definitely recommend RainSoft.

I got RainSoft because of all the great reviews that the salesperson provided to me in addition to the great customer service, and the quickness. The install was seamless. The people were seamless.

We liked the presentation from RainSoft that we had when the guy came out and did the water test. Then, the guys who installed it were great at the work that they did and explaining how to work it, and how to wash it and it cleans itself, as well as how to maintain it and whatnot. It is a massive difference in the water taste and the softness of the water. It's holding up to what it was explained to us and to its end of the bargain.

Mike had an excellent presentation. He answered our questions, but it was not a high-pressure sales technique. We called him the next week and said, "Go ahead with it." It was within three weeks. We asked Mike if the water softener would clear up my husband's dry skin. And he hasn't had any trouble since we put in the system. Also, we use less soap. And like Mike told us, the water deposits would still be there, but they wipe off. We love it.

Our RainSoft product softens the water and we doesn't use much detergent. It's great.

The rep was awesome. He tested the water and he was very thorough when it came to knowledge and describing the pH and the parts per million of particles that were in the water. It was very thorough and I appreciated it. I'm 100% satisfied with the system.

A gentleman set up a home interview then the company sent out Ivan, the sales rep. He was really sure of the product and he has faith in RainSoft. Somebody who has faith in their product can sell anything. Since we got the unit installed, there's been a difference in the feel and taste of the water. There's also a difference in my clothes and my hair. My fiancé has noticed that my hair doesn't feel as dry and I came to discover that I don't like the taste of water anywhere else now.

We get clean water with RainSoft. We can tell a big difference between drinking, taking a shower, and clothes coming out cleaner.

The sales guy did a good job. The installation took a few hours. It was quick considering the installers had to trench. We're glad to not have to buy bottled water to drink anymore. Except for my husband, we all have sensitive skin. So, we have less itchy, dry skin. We have little kids, so we wanted to make sure they're bathing in clean water.

We had the dual tank water softener in the garage and we also had under the counter oxygenator installed for drinking water. We've had a serviceman come out one time for regular service and it's been excellent.

I had very dirty well water. I went to Home Depot and the same day, somebody from RainSoft called me. The sales rep was excellent. He explained everything like he'd been doing it for 20 years. The installation was done in a couple of hours. The installer was very friendly and excellent. The whole experience was perfect. I honestly never want to shower or drink anything from anywhere again. It’s that clean. I recommended RainSoft to all my neighbors already.

Before, the water was considerably hard in this particular area, and RainSoft just softened it up considerably. I just haven't kept up with it as well as I should. I've only had it for a couple of months. I'm going to call the people and have them come out and do a last check of it.

The salesman knew exactly what he was talking about. The installation went pretty smoothly as well. The crew came in and did their job. Since having the system, the water tastes much better. We've had it inspected a couple different times by different people and another guy came out to retest the water. Everybody has been very nice, knowledgeable, and professional.

The sales representative came to the home and did a good demonstration. I got a drinking water system and now I don't see film on my showers anymore.

RainSoft did a full test. Rich, the sales rep, was really cool, very thorough, and friendly. Changing of salt has been easy so far. Since having it, we now have softer water.

We previously owned a water treatment system and knew what we wanted and RainSoft offered it. The installation was a little bit more complicated. The guy didn't initially want to put in the water alarm if there's a leak thinking we won't need that. Sure enough, it was leaking by the end of the night. We had to call and talk them through how to get it right. Then the initial installation was put in a place that was really inaccessible for the installer and not convenient for us as homeowners, so they had to come back and move it. I really felt bad for them that they didn't take into account the homeowners when they installed the first time. But we're happy with the product, and we've talked to people about getting it. The things that we experienced, they took care of it.

RainSoft did a presentation at my home. They had their apparatus and did a bunch of testing at different points. They had some informational pieces and a couple of videos. We had a discussion session and back and forth questions then we purchased a drinking water system. The installer made some drilling into the ceiling in the basement. He explained what he would do and that he would patch it. He was pretty professional. Now, I’m not worried too much about my seven-year-old getting his water whenever he needs a drink.

The rep I worked with was awesome. He showed me all the toxicity in the water that I thought was clean. He really spelled it out for me and made sure I understood. He answered any questions that I had. I love my RainSoft. The water and even my coffee taste better. I feel clean in the shower and my dishes come out really clean from the dishwasher. There are no spots or anything, which I love.

We had a system when we bought a new house but I didn't know if it was working properly. RainSoft sent a salesman and they said the system was an old system. They were gonna give me credit for it and put in a new one. I had to pay a little more and asked if that was fine. I was like, "All right, whatever." So far, the system has been perfect and it's working fine. They had good customer service. The only thing I had problems with was setting up to get the payment in. I tried so many times and they finally accepted it.

I recently tried to contact RainSoft because the arrangement that we have is, once the salt level drops to a certain level, they would come out and fill it out for us for free the first go. So, I called four different numbers. I called one on the receipt that they gave me when I bought it, and it didn't work. It was out of order. Then I called their 1800 number and finally got somebody, but I was told I called the wrong number. It made me feel like I was not able to make a phone call properly, which was rather not very exciting. It was difficult getting in touch with them and the person I talked to was very indifferent about the whole discussion. She sounded like she really didn't care and gave me a you-know-what about what I was trying to say. She was like, "Do you want the appointment or not?" It was like, "Dude, you're an idiot for calling the wrong number."

I had a great experience with the sales rep and the installer was very efficient. We love the system from RainSoft. We don't have a bunch of crud in our water anymore.

The gentlemen that did the initial testing were really informative and the people they sent to follow up and install the system were very helpful. Another group came after that because they had to build a dry well for the filtration system to flush out because I didn't want to hook it up to my internal pipe and those guys were great. The experience with RainSoft couldn't be better. Since having the system, I haven't seen black sediments come in the water and I've noticed that the water tastes different. I no longer use bottled water. Also, they were kind enough to plug an additional filter system for the water osmosis system. They piped it into my refrigerator and my fridge now no longer uses the internal filter.

I like the Rainsoft product. However, the finance company that I was set up with, Aqua Finance, is a debt collecting company. There are reviews on there where they've put liens on people's houses. They didn't put a lien on my house for the system because I would have told RainSoft to come and get the system back. I called Aqua Finance because there was a misunderstanding with the bill. I was told in the beginning that the bill would start in January 10th. Then, when they called, they said, "No, the bill will be taken February 10th." They wound up taking the bill on January 10th. So, I called them back and went through the rigmarole again with them and I took off the autopay out of their system.

The salesperson was really good at what he did. He did a water quality test, showed us a bunch of information, and it was something we were looking into and it sounded like a good thing for us. The only thing is we've been in a mess with Aqua Finance who RainSoft financed us through. We like to pay cash for things and we said we'd like to wait until March. The rep said, "I can get you the system here today and we can defer your payments and Aqua Finance will finance you." The unit itself was $7,400. He said we'll owe $7,400 and we could pay it before March. That's not what happened at all. It was Aqua Finance who opened an account through a credit union for us. So, we have an account through Aqua Finance, an account through the credit union, and it's a higher price.

The installation was fast. The tech answered any questions we had. The difference since having the system installed has been 100%, even on my skin, appliances and everything. It feels like I have lotion after I'm done using the water. It feels like I gotta keep using it thinking that I have soap still on my skin. That's how soft it leaves my skin.

The rep answered all my questions without going round and round. Everything was all inclusive including digging up the yard and running the pipe under the driveway. They had the installation done in half a day.

Beware of sales representative TIM **. I had just moved into my home. I decided to purchase a new Rainsoft Water System. The rep informed me he could help me save $ with a radiant barrier installed in my attic; and I would not be charged any labor. I wrote a check for $18,972. Later found out the job could have been completed for a lot less. Don't trust Tim **. He robbed me blind, and I am a disabled veteran! Shame on you Rainsoft for hiring this crook!

Water here is very hard and it leaves spots and marks. I bought a tabletop filter hooked up to my faucet for my drinking water. And I love that machine. I've had it for 10 years. But I kind of wanted something else for the whole house. When RainSoft came, the reps explained to me that their system makes alkaline water. It doesn't do ionized water. I don't know if it's just me or if it's just the water, but it leaves an aftertaste and I don't like it. So I may just hook up my other machine.

The guy came out, explained everything and did a test. The next week, we were filtering our water. RainSoft’s system got rid of the sulfur smell and we had a small amount of soft water when the reps tested it. The filtration system made our water softer.

The rep opened our eyes to the water that we were dealing with before. The installation of the system went really well. With it, you can tell my water is cleaner. You could just drink the water now.

Louis, the salesperson, came and we started talking. He presented himself very well and then after that, I asked him to put on a mask. He said yes politely. When we spoke, he asked a lot of questions and I answered because I totally understand that you need to ask questions to understand who you're dealing with. He found out about my finances and what type of water treatment I needed. He presented me with options and did a great job from presenting to conclusion. The price was too high for me so the manager called. They didn't want to lose my business and we worked something out, and we were happy. Then Neil, another rep, called me and I got the system for the right price. Everybody was great. I loved it. RainSoft is the second company that I worked with in my life here in the United States that I'm extremely satisfied with. Since having the system, the water and my skin are soft.

We liked RainSoft's system and the presentation. Their rep Jason was a very congenial man. He answered questions and gave a lot of information. Even though we knew how systems worked, it was nice to get refreshed. The installers were very nice. The regeneration time of our system is quieter compared to previous experiences. The water feels and tastes a little better.

The technicians did a great job. They had the system installed and they told us how it functioned and how it's always got water in the tank. We have the air purifier as well, and both systems are working very well. RainSoft water is really good, especially when it's cold. My wife and I noticed a big taste difference, so we love the system. We have a cockatiel and even our bird likes this water. She drinks a lot more water than she used to. RainSoft also calls and asks if we need anything. They're doing a good job.

The installation was perfect. The tech was really great. We're satisfied up to this point. One of our sons has some skin eczema and we can definitely tell the difference so far.

Working with the rep from RainSoft was a decent experience. The presentation was very informative and the installation went well. Since having the system, I noticed that my tap water tastes better and t makes my skin feel better. We like the idea of having the system and it's still new to us. But so far, we're satisfied with it.

The tech who installed was very professional and courteous. He answered all our questions, showed us how to program the system and what we had to do if something went wrong with it. I would recommend him or anybody with RainSoft to my friends or family. Since having the system installed, there's been a big difference. Our skin was really dry and now when I rub it, it's smoother. Also, I don't see any build-up around my sink or spigots where water comes out. As of right now, I'm having the best experience since living in a house.

They were very understanding. Whenever I made my appointment, the sales team was very punctual. The installation team was very punctual as well. They did not mind me asking all the questions I needed to and did not leave until I was satisfied with the information I had. When we first got the house, the water was hard. Whenever we washed our hands, it felt like it was rubbing a stone in my hand. It felt like my skin wanted to repel the water. Now, my shirt feels cleaner and my hands feel softer. My wife is a nurse and she can come home and have absolutely no problems about washing her scrubs after being with a COVID patient. She knows it's going to come out just as good as new. Also, the rice I make almost tastes sweeter.

The installation was a breeze. The techs were very nice and professional. Since having the system, we've seen a wonderful difference. The water is drinkable and it makes the food taste better. I will recommend RainSoft to my friends. It makes city water easy to drink as well as so much better to cook with. You don't have to buy bottled water.

We had really hard water before so we were having to replace fixtures all the time. The installation of the RainSoft system was fantastic. We had a bit of a challenging installation as we live out in the country on hard clay soil. So, they were gonna have to dig a French drain. The attitude of the techs was fantastic. It was, “Well, whatever you need us to do, we're going to do.” It was a professional-looking installation and I have utmost satisfaction in the job they did. We have soft water so the water feels different. There's a lot of systems that you can buy that cost less, but the RainSoft product is a premium one and it's going to give us years of service.

The installation of my RainSoft system was easy and quick. Since having it, I've had soft and consumable water. I'm pretty happy with it.

Their rep Ryan was very knowledgeable, friendly, and patient. He knew his stuff. The installation wasn't the neatest but it was effective. Since then, the taste of the water is different. My coffee is stronger and my body is smoother. Knowing you came out of the shower, you looked like you were kicking flour because of all of the stuff on your legs. You don't see that anymore. So, I don't even have to lotion if I don't want to. My hair itself is softer with or without the conditioner.

I like RainSoft's system. Before, our water was poor and now, it’s clear. To maintain it, we check the salt level and take the test kit once a month.

The water was not drinkable out of the faucet before we had the RainSoft system installed but it is now and the ice in the ice maker is much better. We were able to save money on bottled water. We'll buy it for trips but we can drink it right at the tap here or out of the hose. Also, my skin is dry and usually, in the wintertime, my back is very itchy. And now it's not. We’re happy with the RainSoft system. Having a water treatment system has long term benefits in the plumbing system in the house. We found the one issue and hopefully, there are no others.

The service guys from RainSoft were very good. The system is functioning exactly as it was advertised. I work out at a gym and I take a shower there and my skin feels extremely dry from their watering system. When I come home or when I shower at home, I don't have the same feeling. The water tastes good. It tastes better than it would have if it was just the standard water we were drinking. Right now, the system goes through salt very slowly. We haven't had to buy any salt since we bought it. So, it's better than just a standard soft water treatment system. The system was very expensive, but happy wife, happy life.

The customer service has been over the top. The lady that came out and spoke with me was amazing. The woman in the office worked with me, and she was great. Also, the gentleman that came out and put the system in was fabulous. We were having some massive weird water problems right after and I thought that it could have been the system causing some problems with my water. The gentleman came back out to check on everything and the issue was something else. I did a review for him and the company because he went above and beyond to make sure that everything was fixed and figured out.

We're new to the area, and the testing results were significantly poor. We were told by the real estate agent that we needed a water softener, but we did not understand the healthiness of it. I've heard a couple of sales pitches, but the person that I bumped into in Home Depot that was doing a survey and introducing RainSoft was very honest-looking, authentic and could answer my questions. I decided to go with them, and when we had the salesperson come out and do the testing, he was also very good and honest. We trusted them, and from beginning to end, we were very impressed. I enjoy the water softener very much too. It has done very well, and we are relieved and very happy to have clean water.

My dad used to have RainSoft. I had bought all this high-quality Moen stuff for my shower 10 years ago. I had to replace it all because it was just all pitted. Florida water sucks. We had some problems in the very beginning. When they were doing some plumbing underneath my sink, my garbage disposal got damaged, but they went out there and got a new one and replaced it. I ended up using my personal plumber and they were okay with that. RainSoft took care of that.

We got RainSoft beginning of December because the city water is horrible. The Rainsoft reps were good. The installation was okay, as well. Now the water is much better than before. It tastes better and it's softer on the skin. It also doesn’t have any odor like before.

It was a great experience with RainSoft. They were very nice. The sales guy came to the house and he was really cool. I have a skin condition called ichthyosis. Naturally, my skin is very dry. Now, RainSoft helps that because the water isn't as hard. My skin is doing quite better now. Then we can also drink from the tap. I appreciate their service.

We met with the sales reps of RainSoft and they've made a good pitch. We've looked into the alternates and we were pleased with going with RainSoft. We really loved RainSoft. We've had a great experience so far. I feel like we've had it long enough now that everything's through the pipes in the system. We're really starting to see the benefits of it. Now, we're noticing our skin is much softer and nicer. I feel like my hair is softer and better too.

Everything was great and I'm very satisfied with RainSoft.

Rainsoft did the treatment tests and they were showing us exactly what our water looks like when it came to the chemicals in it. Everything has gone really well from the sale. They told us if we needed any assistance with the products that they could send a technician out pretty quickly and have them look at the system. If it needed to be fixed or a part needed to be replaced, they would do it right away.

The sales rep was a salesman. He could talk, but was very polite, tactful and outgoing. He had a great personality. He didn't overkill anything. The installation guy was very quiet. Whenever he was done, he showed my husband how the system worked. Initially, we were told that it was going to take approximately X amount of time, but it took a little bit longer. But I was okay with that because he did fabulous work. Everything was tight, secure and very neat.

The dude was a really good salesman. He just came over and spent a very long time here and talked me into it. I wasn't really in the market for it. There have been three or four people that have come out over the course of getting the system, and they have all been very knowledgeable and friendly. It has been a pretty good experience so far. It took a while for the tap water, for the thing under the sink, to make the water taste good. It tasted bad for a little while. But finally, all the water flushed through it and now it tastes awesome and I love it. And showering and cleaning, I've noticed that it leaves less spots and it's easier to clean things. I feel the whole thing is expensive. But it lasts supposedly forever. It’s a one-time purchase. I love it.

The purchase process was pleasant and the installation was perfect. The crew had to have somebody come out and check on the system's computer. RainSoft is working great so far. It's a good buy.

The sales rep gave us time to deliberate and decide if we really wanted to do the system. When we tried testing our water, we could see the little pieces of calcified materials in there, and so since having RainSoft, it's been completely clear. It's very low maintenance and it's made our water quality so much better where we don't even have to buy bottled water. We're extremely satisfied. We've talked to a couple of our relatives that have well water and hard water and they're considering it.

RainSoft came and did the demonstration and we liked it. Since having it, our water tastes better. Also, the customer service has been perfect. The lady that we were dealing with was very helpful.

Our sales guy or the install was such a down to earth person. Everything was very simple to do and he made it easy to understand. I don't deal with water complexity stuff every day. I understood how the product worked and the whole three buttons that I have to work with. RainSoft is top-notch. Now, my water is not yellow anymore, so my bathtub stays white, and it's kinda nice.

RainSoft put a water softener in the house, and they did a nice job. Nathan was my sales rep and he was a good guy. The installation went very smoothly. It took them about an hour. Everything seems to be cleaning up. The system is working well.

We took the offer from Home Depot to get the free water analysis and it was a pleasant experience. The rep took a little bit more time with us than he needed to. I like the system quite a bit. It seems to be very low maintenance, which is nice. It's working fine, so I'm pleased with the quality.

RainSoft did a pretty good job. The sales guy is the whole reason I got the system. I like how the water feels since installing it. I also like the taste of it a lot better.

The lady who came to my house and presented RainSoft made us feel like we needed the product. Everything went smoothly with the installation. But I would like an update or for somebody to stop by since we had it for a while now, and to make sure everything is still the same and I'm getting what I would ask for. A tech did come by and test the product when he first built it, but I wanna make sure that we're still getting the same thing now that we're nine months in. I wanna see how good my water is. But there's an improvement in the taste of the water. It looks better because I wasn't necessarily comfortable with the look of what I had before. So that's good.

I interviewed several people and the RainSoft rep was the only one who was actually honest with me. RainSoft was very good. We liked the water. It’s good quality.

Paul was great. He came out and did a pretty comprehensive water check. He tested the levels of the water and he was very informative. RainSoft was quick to come out and install everything. I had the full house water filtration system installed as well as the one that goes under the kitchen sink. Since installing the system, my water definitely tastes a lot better. Also, the dishes come out cleaner. There's not as much buildup.

The process went without a flaw. The guy explained everything. He took his time and showed us the equipment. When the techs came to install the system, it was excellent. They did their job. And then, I had them change the spigot 'cause I wanted a copper one. The installer tried to find me one which he couldn't. It was nice of him to go out of his way to try to locate one. I found a copper spigot and called RainSoft to see if they could install it. I was thinking I would have to pay them but they installed it for free. I loved it. I'm telling my friends about it. People should get a water softener 'cause of the way our hands and skin feel by having a water softener in here. We could tell the difference.

The rep and the techs were good guys. The system is of good quality. It makes my water nicer.

Everybody who came out was good. The techs came with a truck and they were gonna put the system outside the house. They looked around to see where it was best to put it. They ended up putting it on my back porch. They were courteous and they spoke to me and my husband. Our water is much softer and feels much better on our skin. We could taste that. They hooked up the faucet part for us to drink water from also.

First visit by technician was on time and listened to what I needed. Second technician the next day was prompt and finished within 3 hours. Installation was professional looking. System use was easily explained. Product has provided exemplary soft water since installation. No issues with equipment after two weeks use. Could not be more pleased with how this turned out. No more stinky water for me. I highly recommend Rain Soft to take care of your hard water problems.

I needed a filter and the RainSoft guys started talking about that. After I saw the test, it was really the option that I needed. The system installation went fast. The water that we're having is really good. RainSoft is great and I enjoyed my experience with them.

Everything has been good. My family and I are really enjoying the water installation. The technician was very good. He went through all the demo. The guy who did the installation was very good too. They took me through the process very well. I'm happy with the system. I like everything about it in terms of the softness when taking my baths. Most importantly, I like the value for money. But RainSoft's marketing is not really strong. We had to physically go in to ask for any water softener and alkaline water provider. So if RainSoft is out there visible, then that would prompt more consumers to want to purchase the product.

I'm satisfied with the water softener system. I love the water. The water is great.

I had a very nice sales guy and a wonderful installer. He was on time and he got everything done in a timely manner. RainSoft is a good quality system and I love it. It really helps a lot. Our water had a horrible smell to it and I kept having allergies. With the water system in place, my allergies have cleared up. The soap bubbles too and the laundry comes out faster.