RainSoft Water Treatment Systems Reviews

RainSoft called my husband to check the water. Where we live, the water is really contaminated so he was already thinking about a water filter or softener. When he saw the opportunity, he said okay. RainSoft's rep was really good. He knew what he was talking about. I liked the presentation given and that is also why we were convinced. Since having the water softener installed, the water has been better for our stomach. We don’t have the stomach problems that we used to have before. When we take a bath, we feel our skin’s softer and my hair is beautiful now. I like the system very much because I think it’s a very good product and our health is better.

I don’t like the way the installers wired the system of our Rainsoft system. I wasn’t there to help during the installation and I would’ve done it differently. But it works well. We like it. Also the sales guy was really good, and the installer came the next day. So, it was quick. I recommend them.

We purchased a RainSoft conditioning system for the whole house. The reps were very flexible about the date and time of the consultation. They were very nice people and very impressive. The installer explained everything very clearly. It was very well done and I was also quite impressed with that. Since having RainSoft, everybody in the house notices the difference in our filtration in both our showers and in the drinking water. Laundry comes out better, too. Everything that’s been promised about it in the sales presentation is pretty much what we’re seeing. So, that part I’m very happy about. It’s just that thing about the money that I thought was a little too sneaky.

I've had a RainSoft system years ago, and it has been very helpful and a good experience. They offer lifetime warranty so we got another system. The sales rep was very good and not pushy at all. We've had the system for about two months now and the water seems hotter so we use less soap. We've had good luck with RainSoft and I'm happy with it.

RainSoft's customer service is all good. They came out, tested the water, and told us what we needed. The rep told us we didn't need a new water softener or anything. We just needed other water, and we just went with that. We bought a RainSoft water conditioner and the installation team was good. We don't use bottled water now that we have RainSoft. Our experience with them is great and we have recommended them.

It was an educational experience when salespeople from RainSoft came to our home. We did the whole house softening system and my wife said the installers were professional and they got the job done quickly. Having RainSoft, the difference is very noticeable. Dishes and showers no longer have hard water deposits.

We just had a new house and we wanted to find out what RainSoft was all about. With the sales representative's customer service and knowledge, we had an excellent experience. Then, the installation team did an excellent job. They were polite too. Now, we've noticed change in the taste of the water and it's softer. We're very happy with RainSoft.

We had RainSoft put in our home in 2017. We’ve had nothing but problems. It flooded our whole basement because it was installed incorrectly. $5,000 worth of damage and not one offering from them to remedy this. We paid out of pocket completely. They even tried to charge us for our service appointment! Then we went to fill the salt tank and it was filled with dirty water. We’ve had our appliances serviced recently and they said our water is still very hard. We are very disappointed. We keep calling to have it removed and they don’t call us back. We don’t want money back. We just want it gone. It’s been months and no one returns our calls. We get lied to and pushed aside. Don’t count on this company. I’m fearing it’s a scam.

I have had my Rainsoft Water treatment System since about 1990, two years after moving here. Our well water is loaded with iron and sulfur smell. Not a surprise as I grew up on the next farm down the road. Mom NEVER washed clothes at home because of the harsh water. Prior to the Rainsoft unit we had a brand x and my water tasted like iron, sulfur and salt and if you made coffee it looked like an oil slick. The Rainsoft that we purchased took away all of the nasty stuff. Ours was suddenly the best tasting in the area.

We have hard water and we see the calcification building up on our water faucets. RainSoft came out, tested our water, showed it to us, and took us through it. It was a pleasant experience and they were professional. We ended up purchasing the system thereafter. Then, the installation guys were great, very accommodating, very flexible, talked me through everything, and did really well. However, we still haven’t received the free gift card for having the free water testing. Other than that, since having the system installed, the calcification is gone around our faucets and the water tastes better.

The sales rep from RainSoft was amazing. He was funny, awesome and showed us a lot about the water filtration system. However, we got the air purifier for the whole house due to allergies. Since we got it, we have less dust, less sneezing and it feels light and fresh in the house. We’ve had it for about six months and the filter is changed periodically for upkeep and maintenance. RainSoft is well worth the money and people should do it.

When we went to Home Depot and got our carpet done, we heard about RainSoft. Their rep set up the appointment then called to verify it. Then they showed up and in the end, we decided to buy their product. The guy doing that PVC pipe knew what he was doing. What he did was fun to watch and he left the site looking great. After the system was installed, it takes a lot more water to wash off soap now. When I’m in the bathroom and trying to take a three-minute shower, I gotta wait for a couple more washes before I can get the whole soap-feel off of me and I’m not used to that. But other than that, I’d do it again with RainSoft if I was given an opportunity.

All the heavy metals in the water concerned me and a water treatment system was something that I wanted to do. My cousin had a personal experience with RainSoft and referred them to me. I explored around all the good stuff they do in the water. I reached out to them and a representative came the next day. I got the water conditioner system and the reverse osmosis, and they got the system installed in two days. The water feels a lot better in the shower and I could drink water from the tap now. However, I never got any of the free cleaning supplies they talked about.

Two years ago we had this system installed. They did a really good job. This year we have tried twice to have them come up and service the system. They have failed both times to even show up. There was no phone call to say they were having trouble finding the place or anything. They had been to our place twice before, but refused to follow the directions to the house, depending instead on GPS. Told them several times GPS fails and will not go to or house. They have never showed up and have never called back. They are two months out in their service schedule and have wasted four months of our time. Time to give up on this company and find someone else who can follow directions.

The technician who came out during the setup process did a great job. He explained everything and all went fine. The people at RainSoft followed up with me, and their technician also did a follow-up water test. They did great and so far, the acid neutralizer system is working fine.

I had a RainSoft softener when the kids were little. And I got a new one that I've been using for over a month now. The sales representatives from RainSoft who helped me were very helpful. They said they would give me a year of dishwashing liquid and soap for the washing machine, and they haven't yet. Other than that, the installers were very informative, fast and clean. I was at work and when I came home, they were through. Since having the new system, it's like there's still soap on my body when I rinse off. But it's a good change and it doesn’t feel bad. I like RainSoft.

I'm over 70 years old and I had a RainSoft in my house 35 years ago in another property. Down here, I walked through the Home Depot store and I was asked if I was interested in a demonstration again and I said yes. The sales guy was very pleasant and knowledgeable. He answered all my questions and he did a really nice job. I got the EC5 and I did the whole house and the guy who installed it worked really hard. I helped him a bit to get done but that wasn't a big deal. He did a fine job as well and he did everything right. I’d recommend RainSoft.

Updated on 4/26/2019: The Rainsoft guys came this morning and figured out what was going on. They were very nice, explained what was happening and corrected the problem. I am very happy 5*****'s. And 5*****'s to Bill who was very nice and understanding. Thank you very much.

The water test is a scam! Don't fall for it. I had the water tested at a laboratory after the pushy sales scam. I was asked by a rep at Home Depot to get a free water test. I was new to the area and wanted to have my water tested. I homebrew beer and needed a baseline as to what total dissolved solids (TDS) were in my water. When contacted by RainSoft I realized what I was in for and told the rep. I didn't need a water system - just the water test. She insisted the water tech would be at my home to test my water. Fine. Let's see how this goes.

The purification and good water led us to research water treatment systems. We also had a little to deal with on our icebox in this house that we had re-worked. We got a filter on our icebox for refrigerator and hope that was enough. My wife found RainSoft on the internet. Their installers and the guy that came to check the filters were all great. However, it feels like you can't get the soap off you, but they tell me that's the way it is. My water pressure also dropped a little bit. I told them about it, but they said that they didn't understand why. When they checked their lines, it's open all the way. We have to maintain the salt in the system and bypass it whenever we're watering the yard or the flower beds.

The gentleman from RainSoft who gave us the spiel did a good job. We had a RainSoft Water Treatment installed and it has been great so far. We liked the taste and the feel of the water. However, the cleaning solutions that they gave were not good. I hope they make make it more fragrant. That’s what I've used the most, and it doesn’t seem to be getting my laundry clean.

I've had a RainSoft unit for years. I've had the unit for a long time and the local company here had gone out of business. The Orlando-based outfit sort of took over this area and they had become more annoying than anything. They kept calling me over and over again to schedule service calls when I had already made it abundantly clear to them that I wanted them out here in the fall of every year and that was it. It was just the way things were handled from the office. I switched to Charlotte County Water and I've been using them for a few years. With Charlotte, I have not had that problem. They’ve been very polite and professional. They’ve been extremely good to deal with so far, both the people in the office and the representative who came out to the house.

We knew shortly after we moved into our house that we were gonna get a water system eventually because we have well water and it has a very high iron content. We had a RainSoft sales rep who was very informative and she was not pushy. She just laid things out and answered the questions nicely and thoroughly. It was a good experience. Our installer was all right too. But he was late because he supposedly had a flat tire and he had some issues getting the pump back on. Other than that, he did his job. Since having RainSoft the steams in my toilets and showers are not as bad and definitely tells it is soft water.

I had the hot water tank for two years and it was full of calcium. I decided to check out water softeners and RainSoft happened to call me one night. The sales rep was very nice and informative. He knew what he needed to know. I'm very satisfied with the water treatment system I got. They said I would have to put salt in it after so long and I'm waiting to decide how long I should wait to do it. I'm sure the machine would tell me. I recommend the water softener completely. Also, everyone that came out was very polite.

We bought this system a year ago and, so far it has worked well, except that it drains a lot of water when it recycles itself, and that is...nobody knows. Every time I call to have them fix something is $110 just to come and see. To change the filters is $110 plus the filters, to clean the salt deposit, $ 110, and so on. I called their corporate offices and they won´t do anything not even if it is a problem with the equipment, all has to go through the dealer and, everything costs $110. My water pressure is down and I cannot wash clothes so I will be paying them another $110 just to come and see if it can be fixed. So, if you buy this system be aware of around $300-500 a year for visits.

We had a presentation done by RainSoft. My experience in dealing with their rep went very well. The products are excellent too. Since having the system installed, things are definitely better and cleaner.

We lived in the Houston area and we had a RainSoft system before we moved here. We brought the system with us and Quality Water serviced us. Our system in Houston was more complicated, but the guy came here, put in our system and it was easy to follow. He did an excellent job and he was good at communicating. We had to have a soft water system because of chemical build-up and it can destroy our washing machine. We have build-up when we turn the water on, especially in the bathroom, and there are so many things in the water that we had to have the system. Also, it is better for us to have filter water. I got all of RainSoft's products and I also got new filters, but they cost a lot of money.

We purchased the system about 8 years ago through Home Depot and was told it would last a lifetime and if we ever moved they would move it with us. Well let me tell you, every year we pay at least $300 for servicing it and last year they told us the system was no good, we need a new one and there is no other dealer around. Just this company that service it and we would have to purchase another unit. Do not purchase this system. Try someone else please. They installed the system under our house and have it in our kitchen however the water is salty and the system does not work anymore.

Rainsoft sent us a card in the mail and offered us dinner, as well as a presentation. We looked at it a couple of years ago, but it was too expensive, and we never investigated again. The sales rep who came was very pleasant, positive and not pushy. The rep was also knowledgeable and kind. We ended up purchasing the water softener. The installation work they did was super. It took them two hours to install it. Since installing the system, we notice a difference when we take baths.

PUBLIC SAFETY ALERT! This company is a nightmare. After 8 months of numerous technicians visiting our house and telling us that our equipment is working fine, we finally found out from the lead tech that the equipment was never installed properly. Added bonus, the only faucet in the entire house that is dispensing clean water is our downstairs powder bathroom. Great! So after 8 months of being lied to, repeated cancellations and reschedules from techs, countless wasted Saturdays dealing with these jokers, and the warranty on our plumbing being voided on our brand new 2018 house we finally asked them to uninstall the equipment & refund our 7k. Nope, they won't do it. Instead they told us to file a claim with Home Depot Corporate. Fine. Did that.

We are on a well and even though I had a system already in, I was still concerned about the water. There was a thing in Home Depot to test your water, so we did that and we got involved with RainSoft. We set up an appointment when my husband and I were there, and the people at RainSoft came out, and it was great. They were very nice. Eric was the one that installed the system and there were no issues. He took out my old system and he put the new system in. He didn’t have one of the parts of the system, so we had to wait on that, but it wasn’t an issue. As soon as it came in, he put it in.

I would not recommend this system to anyone. Rainsoft customer service alone is among the worst I've ever had to deal with. We met a representative at Home Depot that talked us into a home visit in which we would receive a $50 gift card. They showed up and did their whole water test, which is completely different from the way the system actually works in terms of water purity. The water seemed to be cleaner like the tests showed but that went away in about a week. When they gave us the gift card it was for $20, not the $50 that was originally promised. These people don't give a damn about you and just want your money in their pockets.

I found my original system in a Greensheet newspaper for $200, so I called on it and inquired about it because I knew my friends paid several thousand dollars for their system. The man bought the system for his wife as a present, but she didn’t like it and they ended up moving. The guy threw it out on the corner where a lady could do whatever she wanted with it. I called RainSoft and they said they charge $25 for diagnostics. So, I could be out $225 or I could have a $4,000 system for $225. We took the risk and took the system over to RainSoft and there wasn’t anything wrong with it. It just needed a few O-rings replaced and we had somebody come out and install it.

I purchased the RainSoft system in 2008 when I bought my home in Manassas VA. I purchased the Acid Neutralizer, iron removal, softener and special filtration system for under the sink. I was told by the company that sold me the system it was a lifetime warranty! OH MY!!! The company that sold me the system no longer sells RainSoft!!! Well, every year it is a minimum $500 to service the tanks. The three tanks had to have the heads replaced $1800 for each one! Guess what? They are not under warranty! I paid $7500 for the initial system. I would never purchase a RainSoft system again! There is only one vendor in Fredericksburg VA and one in Maryland that services the system!

I have a well and there’s a very small amount of arsenic in the water. It’s on the borderline of being not recommended for people. But all the water around was the same. I had been drinking it for about 13 years and nothing had happened. But in the back of my mind, I had always wanted to get a reverse osmosis system. Then the RainSoft reps I dealt with couldn't have been any better either. They were very nice and professional. Even with the RainSoft system, the water tastes and looks the same but I assume it’s better for me so I use it for drinking and cooking. The price for the monthly maintenance is a little high but other than that, everything is okay with the equipment. I had a very nice experience overall.

We had just built this house and we have well water here. We were very concerned about living in a rural area and having well water. There are a lot of farms around here. We went to Home Depot to inquire about a water softener and they put in our information to RainSoft. A couple of days later, RainSoft called and then their rep, Dorothy, came the very same day and she did a water test. She talked to us about the product and what it would do for us.

We were in a JCPenney in Aurora, Colorado and RainSoft Water Treatment Systems had the water test for free. We could grab one and test our water, so we did it. We came home and tested our water. RainSoft sent a representative out after they got our results to explain to us all about our water, the hardening, and the softening. We didn’t need a softener at all, but we got the filter. The sales rep that came out was new. We were his third or fourth presentation, but he did very well. He was here longer than he was planning to be here. He tried really hard and did a really good job answering our questions. If he couldn’t answer our questions, he immediately got on the phone with somebody to get them answered.

I wanted to get our water tested and setting up the consultation with the RainSoft sales rep was great. He was very knowledgeable and very down-to-earth. He showed me everything I needed to know. The water test showed that our water was a little cloudy compared to the RainSoft. We purchased the RO system and the conditioner. The installation took a couple of hours. The guys were really cool and awesome. Since then, the drinking water is much clearer and the glasses and all the dishes come out from the dishwasher cleaner.

I was wandering through Home Depot and this very nice guy asked me a survey about water. He took my information and I got a call from RainSoft. Since I work in the Marine Pollution Environment, I probably know more about water than the average bear. I had recently moved to Texas and I knew my water wasn’t great. I also knew that I didn’t have a softener. I then decided to go get one.

In one of my few shopping trips at Sam's Club, RainSoft had the free water testing vial. We just moved from a property where we had our own well into one that had a public water supply and I wanted to see what kind of water we had. The water testing experience was all good. We took a water sample out of the faucet and mail it in and they sent me a summary report and offered to have someone come by to talk to you about my water. I agreed and the sales rep was nice and knowledgeable. The rep educated me a lot of different components of the water. It was all very positive.

We’ve been using RainSoft for 15 years. The technician who installed our unit was very good. We continue on using it and we’re happy with our water softener and reverse osmosis system.

I got mail from Home Depot that said to call. I did and the nice lady asked if I liked my water. I told her I would happy to have someone come out. When you buy a house, you need to get water treatment because the pipes will go after a while, even if they're PVC. I had my initial consultation with Donald. I'm a pretty straight shooter so I said to let me see the water and not give me his spiel. He did his tests and all the stuff he was supposed to do. I was putting together a dining room table and paying attention while my wife was sitting there. I told him that I wanted to know what I was drinking because I know it wasn't good. He tested some ice cubes because we don't have a filter on our fridge.

We were in the market for water treatment services. A RainSoft rep came to our house and we really liked everything that he had to show us. He was really professional, smart, and he knew what he was talking about. That was helpful. He was also able to show us how well their system worked and that helped us decide to buy from them. We ended up getting their water softener and the filter. Since having those, I've noticed that our dishes have been way cleaner when they come out of the dishwasher. Our cups have also been crystal clear, which has been awesome.

We have always disliked the hard quality of our water in Texas. We were looking for alternatives but then my husband made the appointment and forgot to tell me about it. So it was a shock when someone appeared at the door. We were in the middle of dinner but we were interested in hearing what he had to say so we didn't wanna ask if we could reschedule, which I'm sure he encounters often. He waited and was very patient with the whole process and understanding of a busy household. He was also knowledgeable and we appreciated that.

I wasn’t really a believer of the RainSoft product, but the sales team showed me what it was and how it worked. Also, the installation guy was amazing. It was on a New Year’s when he did the installation, and he was out there from 10 to at least 6 or 7. It took a while, but he was a great guy in general. I've noticed a big difference since I got the RainSoft system. If I take a shower at the house, it’s like my skin feels like it’s shining. It's like something smooth is over my skin. It's completely different when I go somewhere else to shower. Everything is good as it is. But RainSoft could throw in some better products that the customer could get when they do purchase it. All the products that they are currently using seem underwhelming to me. They’re not that great. But overall, I would do my experience all over again if I had to.

RainSoft reps came and talked to me and my husband. We liked what we heard so we purchased their system. The installation went well. The installers knew what they were doing and it didn't take very long. They explained everything very well too. It was a good experience everybody was very professional. I would recommend RainSoft and people should get it for the peace of mind that their water is very pure.

Todd, RainSoft's rep was a very nice, well-mannered young man. He came, explained everything, and did the demonstration. I bought the whole home water treatment system. The technician, Steve, called me and made an appointment. Then, he came and installed the system. Todd and Steve are very professional and respectable young men. I have noticed a difference with the cleaning supplies I’ve been using since having the system. I’m not using as much as I was before. The water is cleaner and my skin feels a little bit better.

In the past, I had hard water, which dried out my skin. So I was looking for something to soften it. We did the whole home water softening and then the reverse osmosis for filtered water with RainSoft and the technician really showed me how to install them. He showed up with all these equipments, set up, installed, and was done fairly quickly. He explained everything to us at the end as well. The service has been great so far and the water is much softer now. We don’t really get any of the hard water spots in the shower.

I heard that RainSoft was not only reputable but also had the best system out there. I talked to three other water treatment system companies and RainSoft came out ahead. I've had mine since January 17th and it's been good so far. Their installers didn't clean up but they were good. My water looks more like pure water and it tastes better. I'm more comfortable with the water quality. I contacted RainSoft a couple of times regarding some questions. They were very responsive and answered any of my questions. Everyone was pretty much courteous, professional, and friendly. I would recommend that RainSoft is probably one of the better ones if not the best.

RainSoft was offering a water survey and they picked my information and set up an appointment. The rep did a few demonstrations and went over the options on the equipment that were available as well as some of the deals they were advertising. We got the full home softener and the double osmosis drinking water, and the installers did a great job. I grew up used to hard well water, but my wife grew up with a water softener system in her house, so she's very used to the water quality. It's a lot softer, like I had in some college places.

I recently moved to my present location and it seems that there was a lot of mineral deposits around on my sink and faucets. I also seem to have to replace the filter for my water in my refrigerator much too quickly and the plumber had told me that I'm not checking the bottom. I've been considering a water system when a guy came up to me while I was in Home Depot and asked some water questions. Setting up the consultation with a rep to come out was very easy. The rep who did the consultation visit was very knowledgeable, friendly, and neat in his demonstration. He was very considerable of my kitchen. He was also very good and really personable.

Our next-door neighbor had put in a water softening system and we were considering it. When we had this condominium built and we moved from Dickson to Murfreesboro, I noticed right away that there were all kinds of water spots, especially on my dishes when I would wash them. I thought it was because of the dishwasher so we replaced it. But on my faucet and the little drain thing, I also noticed spots and calcium build-up. I would have to scrub it off just after a week. So I knew that there was something wrong. The water was really hard.

We had water softeners before but we didn't have one in this house. We thought we should so we put the RainSoft unit in. Their guy showed up on time. He was very professional, friendly and did his job very fast. He even helped me move the pieces of furniture out of the garage. He told us that the salt tank, given that it's just me and my wife, would probably last a year for the whole tankful.

I moved to my house recently and the water had a different taste than what I was accustomed to. I was curious as to how bad my water was or how different it was from my previous water supply, so I began researching water treatment systems. I had a consultation with RainSoft and the rep who came out seemed knowledgeable. He checked us out and did a standard sales pitch. I ended up buying the whole house water system with the RODI under the sink in the kitchen and the team that installed it was quick. There was a little leak after the initial installation but they were able to fix it before they left. Since having the system, my skin has not been as dry when I shower. Also, the water out of the faucet with the RODI system tastes better.

We were approached by one the RainSoft representatives when we were in Home Depot. The test was good and the rep was very thorough with everything. He knew what he was talking about and was very knowledgeable. He was also funny and we had fun. We had lots in common ‘cause me and my wife are also in sales so we were talking about that. It was a comfortable rapport so everything went well.

Cleaning the bathtub and the toilets practically required a hammer and chisel. It was building up and although I would get it cleaned, I had to swab it out every single day to keep it from building up. I knew I had a problem. I had also tried to get a water softener before but because of the way my house is built with the zero-property line, the water softener would have been on my neighbor's property and I couldn't do it.

We moved from a home that didn't have very good water from wherever it was coming from. We noticed a lot of calcium build-up on the faucets over time. There was a lot of hard water stains on the glass door from the shower and rings around the toilet on the inside. We couldn't get most of that stuff off to save our lives. We just purchased a home and moving into it, we didn't want to have any of those issues.

From a regular scheduled exhibition of the benefits of having a water softener system, we decided it was a good thing to get. The RainSoft reps were very knowledgeable, educational, warm, friendly, funny, and charming. We had the entire system put in minus the CleanStart and the installers were very clean and genial. They were good. So far, my experience has been good.

The salesman from RainSoft came, discussed the product and showed it to me. It went well for the most part except it seems that he had given me some information that was not fully correct. I searched it and read the information online, and there were two bits of information specifically. One was about the cleaning product that they offer. Initially, there was going to be a five-year supply that you get once a year. What he told us was that we would get it on an ongoing basis once we have the equipment. But he did not mention that we have to do referrals and have so many referrals to qualify for it. Although that was not the trigger for which we bought the equipment, that was something that he said that was not correct and I’m disappointed with that information.

I bought something from Home Depot and it led RainSoft to call me. They asked if I would like to talk to their water people. We had a system in Hawaii where we moved from, so it was only a matter of time before we got another system. My interaction with Justin was awesome. He was extremely respectful, thorough, and knowledgeable and he answered all of our questions. He did the testing right in front of us, explained everything very thoroughly as far as what he was doing and what the result of the test meant. It wasn’t just, "Look at this cool trick. I can make the water change colors.”

When you have a refrigerator that dispenses water and when the dispenser is all cleared up with that white junk, you know there's something wrong with the water. We researched RainSoft on the internet and set up a consultation. They all did a great job. The sales rep came out, did his little thing and showed how hard our water was. I'm waiting for him to come back. He said he was gonna drop me off some soap and I'd like to see it. I would also like for him to show us how good their system has made my water softer now. When I take a shower, I feel squeaky clean, where before I felt like I was all dried up.

We moved here and found out that the water was really hard and so we wanted to have a hardness test. The guy that did the water test was great, even following up with questions that I had after we had the RainSoft system installed. He answered my questions and saved me from having to go through sitting and waiting on the customer line. When the installers put the system in, they ran the line across a valve that couldn't be opened after the fact, so they were called back out to re-plumb the line. The rep Johnny called in the service call for us and took care of it quickly. I just wish that the installers had more attention to detail when they install the system. We also had an issue where the system didn't regenerate and the water backed up in the tank, but it seems to have resolved itself.

I bought a house and I did the free Home Depot water test kit. When the results came out, it said that my water was garbage. I was super grossed out and felt a little bit pressure to at least make changes to my drinking water. I called RainSoft and got the system that covers the kitchen faucet, and the installation went fine. I have to change one of the filters once a year, and then RainSoft calls and reminds me to change another one every few years. However, I regret spending that much money on a water filter since I've lived this long without one and I've been fine.

RainSoft got in contact with us and said that they were gonna do a demonstration with no obligation. So, they came out and checked our water for us and found out quickly that the water supply in our area wasn’t the greatest. The process of setting up for them to come out was very easy. The salesman came out and had all the tools and everything he needed, and he showed us the presentation. He was really good, very professional, and wasn’t pushy. He just showed us his products and what his products can do, and he wanted to know if we were interested in it.

A guy came over here to our house and did some tests on the water. He showed us that the water was receiving a lot of dirt and everything that he said was true. I decided to get the filter and have had the RainSoft water system for two months now. It's very good and we can see the difference in the quality of water when we wash the dishes, food and clothes. Everything is fine at this moment. Also, the RainSoft representatives explained everything very clearly and we had good interactions with them.

We had hard water and didn't want the calcium deposits and buildup in the pipes, fridge and ice cube maker so we were determined to get soft water. RainSoft's rep was great and gave us a lot of information. He had a test kit with him and he did some test samples with the water. He told us all about the system. He had a good sense of humor too and spent quite a lot of time with us. We purchased a whole home system from them, plus the one with the little drinking water. Since it was installed, the water seems softer on my skin. When I wash my hands, my hands aren't as dry as they would be with hard water. I have eczema, so I noticed having the system helped quite a bit. My water tastes better too. I highly recommend RainSoft.

The water over here is very hard and it has a lot of chemicals in it. I thought of putting in something so that the water would be a bit better because I was drinking bottled water and not water from the faucet. That convinced me to look into water systems. So when RainSoft came up, I thought I would give it a try. The reps came right away and they explained things very well. They had to have a permit, so the guy from the city came and checked everything, and he said everything was okay. But one thing that he wanted to know was that in case there was a plumbing accident, it wouldn’t back up. So they put in something for a backup so that it wouldn’t contaminate my drinking water, and it was all good. I like the way they handled everything.

I was interested in the filter and I wanted something I can drink and to use good water. Setting up for a consultation with RainSoft was a good experience, and there was good communication with the RainSoft rep. He had some tips for the water and he was professional. I purchased the filter system and there has been a big difference since having it installed. The water is very clear and very soft, and it has a very good taste. It is good for everything. I'd recommend RainSoft.

I just moved and the water here was not as good as the water in the city of Baltimore. My son told me about RainSoft and because of his recommendation, I chose to go with them. Their rep showed me the difference between my water and the water that they had. My water had a lot of chemicals and stuff in it. Plus, it was hard. I bought the whole house system. The installers did a good job putting the system in and all went in very well. For maintenance, I have to buy salt for it and just load it in the tank. The system seems to be working fine. When I go take a shower, the water feels softer and the skin doesn't feel as dry.

I had a straightforward consultation with the sales rep from RainSoft. I told them I was interested as the water here in South Florida is always chlorinated. Then, the rep came out, showed me the product and I purchased it. He had good knowledge even though I did my research before and I already knew I was gonna purchase it. The installer was thorough and knew what he was doing. He was polite and cleaned up after himself and I can’t be happier with the installation. I got the reverse osmosis in the kitchen and since I had a previous system, I realized the water is excellent since the RainSoft system was installed. Overall, my whole experience with them was excellent.

Setting up a consultation with the RainSoft rep was pleasant and easy to do. The sales rep was very professional and well-versed in his product. We had hard water and we ended up purchasing the whole system from RainSoft. Their installation team put the system in and they were professional. Since the installation of the system, our water is very much softer. I still have a concern about cloudy water, and they said it would be gone. But there are times when I turn my sink on to get a glass of water, and it's all white. My husband said that it's supposed to be normal in the first months. But he has not followed up on it. Other than that, it was a pleasant experience, and I would recommend them.

We had a RainSoft rep come out, and he wasn't pushy and trying to sell anything. He showed us and explained everything. He was very good and he did a thing for us to show us how the system does the water. We got the filtration system throughout the house and then we got the thing that filters the water three or four times so it's better than bottled water, just a little spout off the sink. The installer left everything cleaned up and he did great.

We're having a great time with our RainSoft water system. I didn't think there was a problem with our water before, but after going through their little sales pitch, it has made sense. I like RainSoft's products, and the reps were fine. The gentleman who did the installation was very efficient, kind and helpful. It took him about an hour to put everything together, and he cleaned up after himself. With RainSoft, our water is much clearer and nicer now. We feel cleaner and the clothes are better.

RainSoft has been great and the person who sold it to us, Carlos, was amazing. I got the new little boxes on the sink and I also have the total house softener. Since having the system installed, the dryness of my skin has gone down tremendously. I was a big tap water drinker so I did not really notice a lot from a taste perspective but from a peace of mind perspective, I feel a lot better drinking RainSoft water.

My husband picked up a card at Home Depot and filled it out, and then we got a call from a RainSoft representative. A guy named Drew came and he did an amazing job. It was just a very good experience. It was very informative, low-key and low pressure. He went through the reverse osmosis under the sink and water conditioning systems and we've purchased both. Since installing RainSoft, I’ve been having more peace of mind that we're not using the very contaminated water that we had. We’re enjoying having RainSoft for health benefits and we're looking forward to a lot of positive things about it.

My husband went to get a filter at Home Depot for our refrigerator. This girl had set-up a little desk and she was chatting away. We found out it was about the water and she asked if we wanted a free water evaluation. We thought we were in good shape as we had a filter under the sink and used a faucet on the top of the sink that we used for any filtered water we wanted to drink. The rep from RainSoft was wonderful. He gave us all the time in the world. He didn’t act rushed, answered any question we had, and knew his product. He was just great. We got the whole house water conditioning system and then they have a separate one which absolutely filters the water out all the lead and the chlorine.

We have really hard water and we’ve had to replace a lot of our appliances because of it, so we began looking into getting a water treatment system. The RainSoft sales representative who came out was great. He was very knowledgeable and easy to talk to, and there was no high pressure, so we felt really good about the experience. At one point, I thought about checking with somebody else, but after the presentation, I felt like we were doing the right thing going with RainSoft. We got the water infiltration system that goes for the house and we also did the drinking water. The installation experience was also very good and it took around three or four hours. Since having the system, there has absolutely been a difference in our water.

First of all we did enjoy the system. It did improve the quality of the water and help with skin issue my children were experiencing. Our issue was with how the release line that was ran through the attic. The line was improperly installed and with it causing the line to crimp over a rafter and when it released the pressured water at night it cause nearly 3000 dollars worth of damage. We tried to file this with Home Depot and they use the RainSoft company to determine the cause and it was determined by Rainsoft who installed it that it was a defective line.

I needed good purification and some people at work and some friends told me that RainSoft is the best system out there. I had the water softener installed and our water has been very good since. Pure water is the best and if you are somebody who showers but doesn't have a RainSoft system, the water feels very hard. But the water feels different now that I have RainSoft. When I take a shower, I don't wanna come out.

When the RainSoft guy came over, I was so amazed at what he presented. He was very informative and friendly. It was quite an experience and I was very surprised at how the water was. I purchased the water conditioning system at my well and the one for my washer and dryer. The third day after installing RainSoft, I could notice the difference when I was taking a shower. My skin is really slippery-like and it's just so much better.

The RainSoft sales rep was good, and they did a good job in the installation of our home water filtration system. Everything is okay.

I've had hard water and since having the RainSoft system installed, the water has been a lot softer. I can feel it and we don’t get buildup on our glasses. Also, RainSoft has been good about coming and servicing my system.

We have to have a water softener where we live and we had someone from Home Depot come out when we moved to a new house. The representative that came was great, although the problem that I have with RainSoft is the way that they described the financing. It was very misleading and when my husband and I got the bill, we wound up paying more. We owed more than what we originally financed because of the interest charges. We were paying more in interest, $113, and $13 is going to the principal. It has to change the way that it is directed to the customer. I paid it off last week with all my tax return and commissions my husband had, so I won't get stuck with that bill.

We drink a lot of water but when we moved to Florida, we realized we couldn't drink the faucet water so we were buying a lot of water in the store. That was one reason for which we had already considered getting a water system. But my wife set up the initial meeting with RainSoft to have the water tested and having the water tested and seeing what was in it cemented the fact that we needed to get it done. The representative went through a lot of different examples and showed us the difference between what was coming out of the sink and what could be coming out of the sink if we got the service. He was very knowledgeable and he even tested our bottled water because I wanted to know what was in that as well.

Setting up the appointment with RainSoft went fine and the representative that came to my home for the consultation was good. He showed me the difference and what the actual benefits of having the system were. I purchased the outdoor box thing. However, the installation team was not so hot. They didn’t hook up my unit correctly and they made a big mess in my front yard, burying in the pipes or wires that they needed to do. I contacted the place because it was giving me an alarm all the time because it wasn’t hooked up correctly.

We had hard water and I wanted to protect my appliances and everything. Setting up a consultation with RainSoft was fairly easy. I just set up the appointment online, and the rep showed up at the appropriate time and did his spiel. He was very professional. He said it would take about an hour, and he was right on-point with that. I knew what the report was gonna come out based on the municipal water analysis, and his findings were nearly identical to that. He did a very good job of explaining everything that he did.

We heard about RainSoft Water Treatment Systems through a friend of ours who had their system installed. We set up our consultations with the sales representatives over the phone and they've been very good in helping us. They were able to schedule a time that worked well for us. The person who came to us for our consultation was good too. He knew his products and helped us find the one that worked best for us. We purchased the full RO System for our drinking water and the salt system for the rest of the house. The installation team was good as well and they explained the system to us. Since we’ve had the system installed, our water has been better and softer.

Don’t waste your money. We paid the system off in December and it took a crap by February. Service is $165 a hr plus parts. The WORST customer service, they just want your money. I seriously recommend looking elsewhere for your money.

My parents have a RainSoft system and I grew up with soft water my whole life. And I mentioned it to my girlfriend. We wanted to do a test to see how soft our water was already and had a water test done through Home Depot, but the water ended up being hard. Our interactions with RainSoft's sales rep were great. He was very personable, on time and answered all our questions. It was an all-around good experience. The demonstrations were very good and the information was very clear and concise. We bought the whole home system and the reverse osmosis filter underneath the sink as well. However, after the part where they gimmick you into a bunch of gift cards, the gift cards are not necessarily gift cards per se.

RainSoft called me and it was pretty good setting up my consultation with their rep. The sales rep who came out explained everything to us and everything made sense. Then, they did the installation quick and did everything. Since the installation, there’s a big difference in the drinking water.

My wife wanted a water treatment system because of the hard water that we had. Setting up a consultation with RainSoft was easy. They called and set up a meeting over the phone. The rep who came was very personable and friendly. Thereafter, we had a water treatment system installed in our basement. The tech came out and installed everything quickly. He then went through a little tutorial with me. Since then, water has definitely been softer and it doesn't leave as much soap or hard water stains anywhere. I didn't have any issues to deal with after installation and things have been great.

Our water stunk and I know that my dad had a water treatment system when we were in a Lauderhill Lake 30 years ago. The guy that showed us the RainSoft Water Treatment system was nice and knowledgeable. The installation guy was nice too. He asked me where I wanted it. Some of the old sediment got caught up in one of the pipes in the kitchen though but he fixed it. He was very professional. Since having the treatment system installed, the difference in my water has been night and day. I can get a cup of water right from the drinking faucet now. I would recommend RainSoft.

We went to Home Depot, and RainSoft was saying that they will do free water softening test so we gave our name. A representative came and he said that he would do the free water softening test. He was nice and his knowledge about the RainSoft products was good. He showed us some chemicals and some turbidity in our water. We ended up purchasing a product, which was expensive. However, when we installed the system, we found that it’s salt water, and soap doesn’t go out from our skin easily. We can still feel that we have more soap in our skin. Overall, I’m very satisfied with RainSoft but the price is too much.

We researched about water and filtration systems through the internet because of the hardness of the water that we had. It was a good experience setting up an appointment with RainSoft. The scheduling worked out perfect. We purchased the soft water system along with the reverse osmosis and the installation went everything like it was scheduled all in one day. Since having the system installed I can see a difference in the maintenance cost going down as far as plumbing and less soap detergent consumption. I would definitely recommend it. With the quality of water we have now, it feels good in our body when we shower. Our clothes comes out softer and cleaner. And overall, that’s what it's supposed to do when you have a soft water system.

We were aware the water was very hard. It's not good water. We needed a water system so we got one. With RainSoft, the commitment, workmanship, presentation, everything was really good. We got the full treatment system with the air treatment. The installation took two and a half hours and it went very good. We now have clean water. No chlorine smell. No dry skin. Very nice for hairs and no cooking smell in the house. We just apply the products with the system and they're very good. The soaps and the cleaning product are also very good. And overall, the company who installed the system is very good.

My boyfriend is into water treatment systems and we got water filters from RainSoft. Since the filters were installed, there is no chlorine in our water.

I had a great experience with RainSoft. When I was setting up my consultation with them, I had a note telling them to call me when the sales rep was on her way. However, that note never got passed to the person that was coming to do the consultation. I ended up getting home a little late and had to work later on. I had to leave so I wouldn’t have been able to do the full consultation. Still, the rep came back two days later and the appointment worked better. Getting the system was was awesome and the water treatment test revealed a lot of sediments in the water which was disturbing. Installing the water softener was quick and easy but the team that installed it left a little bit of dust around. Still, since the system was installed, there has been less build-up of sediments on my showers.

We had some stains in our toilet and our washer wasn’t operating properly. We were on well water and we suspected we might have some hard water issues. We took a water sample and sent it to RainSoft. Then, they called and set up an appointment. The guy came out and did some tests. He showed us and provided some suggestions. We purchased the treatment system and the installation team put it in. But there was a little confusion. The consultant that came out first said that we could do things that in actuality they just couldn't do because there were some space limitations. So, he could not have oversold it a little bit, but it still worked out fine. Now, I have the confidence of knowing that it's gonna be better for our washing machine, our water heater, and things like that.

We knew that the area had hard water. RainSoft called us to schedule a time. They came out initially just to educate us on what we were going to purchase. Within the week, they were there to install the system, and then they had someone come and follow up, after they made sure that the program was working properly. It was efficient and timely.

We had our water tested and just as suspected, the water was horrible. Setting up a consultation with RainSoft's sales rep was really easy. There were a couple of trial and error things though. We had gotten the $8,500 top of the line thing. Scheduling the installation appointment worked out really well. They said they were gonna be here and they were.

The consultation with the RainSoft rep was awesome. She was funny, courteous, nice and informative. The installer came out 25 hours after the consultation, and he was great, very nice and explained everything to my daughter three times to make sure that she understood so she could tell us. Since having RainSoft, the water tastes better but I’m still having the hard water spots. Still, the experience was good with RainSoft and I recommended it.

We just moved to Florida and I had grandkids coming so I wanted to test the water. We did the water test through Home Depot and the rep called and asked what time would work for the consultation. He came to our house and talked to my husband and me. He was very thorough, explained a lot and gave us a lot of information. He ran all the tests in all the water we had around the house, including the bottled water that we had. It was impressive. We purchased the whole RainSoft set and the installers were excellent. They came out and did a quick job. Now the water is clearer and it tastes much better. There are no hard water stains in the sinks and we're happy with it. It's an excellent system.

Dealing with RainSoft’s rep came out all right and I got their complete water treatment system. The cost was a little high but it might be worth it and, so far, the system is working pretty well. The water is cleaner, it smells and feels better.

We had been thinking and talking about a carbon filter type water softener. Once we decided to get it, RainSoft was very forthcoming with any information that we needed to make our decision. We went to visit them, saw the unit, discussed the pricing, and within three days, it was in. The guy who came to install it was very clean, left nothing behind, gave us all of the explanations we needed (especially that since it was a carbon filter when we first turned on the taps, some black water would come out while it was priming up). He went downstairs, found a spot for it and put it in. We had water flowing in 40 mins.

We live in the country and we have well water that is very hard. So we called some companies out. But when the guy from RainSoft came out and explained everything, he was so thorough about it. That was why we went with them. And despite being the owner of the company and knowing that we had already talked to three other people, the guy still didn’t pressure us. That was the best part of the whole deal. My husband and I don’t like to be pressured and that made a big difference to us. The RainSoft guy even gave us a rebuilt system and that helped tremendously. I am retired and my husband is medically retired so that worked out for us.

It's frightening that there are so many chemicals that people spray on their fields and lands and gardens. So we looked into water treatment systems. The guy came and installed the RainSoft system quickly, and I haven't had any problems. Since then the water is better. It tastes good.

I took a survey in Home Depot and then RainSoft got with me the next day. I wasn’t really interested in any of their system until they came out and did the demo. I saw that my water is not super great during the water testing process. So after 2-3 days, which was quick, their installer came out. Installation took about two and a half hours and he was great. They also followed up with me. They’ve called me several times to come out, do a spot check, and make sure everything’s fine. Their tech came out on his own and put up a water cover over the CPU part of the system. So, everything’s fine. And now, I can definitely tell the difference of the water quality as far as the taste and its texture. When I'm taking a shower or shaving, the water feels a lot softer.

We had hard water and things were going on in my system. My humidifier kept clogging up and there was sediment in my hot water tank as well as stains around my faucets. There was also dust from the humidifier in the house from the calcium that was in my water particles. I decided to look into getting a water treatment system and RainSoft's rep explained how things work very well. I got a system from them and the techs who came did a great job. They were in, had the installation done quickly. Since then, I noticed like when I take a shower that my skin doesn’t feel as dry as it did before.

Just keep in mind, salespeople from HomeDepot trying to sell you something from their store never tell you all the facts. Rainsoft system is by far the worst system for the money. Their magic show, which is a total gimmick setup. Then their high price sucks you in thinking it is a good product. Then you get screwed with $165.00 a year service charge. $165.00 a year plus your monthly payment of $80.00 and up. Biggest mistake you could ever make, Don't invest in this unit! And their installers leave a mess of damage behind.

We applied for a water test at Home Depot and they came out and checked our water. They showed us how bad our water looked and that the chemicals that were in it were cancer-related. So, we decided to get the RainSoft Water Treatment System. The guy that came out and sold it to us and the guy that installed it were very nice. Since then, the water has been a lot better and I don't use as much detergents.

The reps of RainSoft were great. They showed me how hard my water is. We bought the system and we could feel the difference in the taste, the feel and the minimum amount of soap we use to wash clothes with.

Everything was superb with RainSoft. Everything promised was delivered and they were very professional. Since having the system I don’t have to buy water anymore to drink and now I take my bottle of water with me to work. I also have peace of mind knowing that I can shower all I want and not worry about it. RainSoft is a very top-notch company. It's the best experience I’ve ever had with a company

We had just moved into the house and somebody from RainSoft came by. When the person came in and spoke to us, we started growing concerned with our water quality. They did a water test and they showed the difference between having RainSoft and without it. The lady that represented RainSoft was real nice and knowledgeable about what she does and we've been getting very good customer service. We got a whole house system and the installation took a couple of hours. I now don’t get rashy like I used to. The water is not hard at all. Also, I like the taste of the water. I don’t buy drinking water anymore. I have a cousin who lives in the same area and one time I was telling her about how the water is, that we have been so well with it, and she was thinking about getting RainSoft.

At Home Depot, RainSoft's rep asked me if I'd fill out a form and I did. Then they had someone contact me and he asked if he could come by and check our water. The guy was a good salesman and a chemist. He came by and set up the equipment, then he showed us the sediments in our water. He went through a process where he used an abbreviated sample of their system and the water came out to be 98% pure. So based on that very good presentation, we decided to go for it.

At first my water was making some bubbly stuff and it went away. I tried to get RainSoft to come and show me how it went away. I haven’t seen it yet. But everything is alright. The taste of the water is good and I’ll recommend RainSoft.

My wife was in Home Depot, and she was talking to a gentleman about RainSoft products. And then she called the gentleman and a representative was sent over to our house. He was very nice and explained things very well. He tested our water, and it turned out our water has a lot of chlorine and lead in it. The installation was great. Two gentlemen from Delaware came. They were very nice, very polite, and clean. They came in the house, went to the sink and under the house, took everything out, and installed what they had to. They also showed me where they were gonna put it. And they told us when it needs to be serviced and when salt needs to be added, they're gonna call us. We have the alkaline system installed in the sink, and the water is great. We love it. We noticed that 10 days after they put it in all the stuff in the pipes came out. It looked like it cleaned the system out. And the water is softer. There's some salt in it. We would recommend RainSoft.

We had a water softener unit in our home when we first moved in and the previous owner left us no instructions whatsoever. More recently, we were starting to experience some issues with the unit and so we started going around town to different plumbing associates. Working with RainSoft's rep went pretty well though the process was a little lengthy. I purchased a total water softener system from them as well as another system that is under the sink in my kitchen that hooks up to my refrigerator. With those, I get all filtered water.

Our water in the house started to have a smell and it tasted bad. So, we started looking for water treatment systems and RainSoft was the first one I found. I made an appointment for someone to come to the house. They did some experiments and they kinda showed us the chlorine in the water. There was a gentleman who came in and set the system up. It took him a couple of hours, but he was courteous.

RainSoft had the individual filter for drinking water that we were looking for, while the other one we had wasn’t getting the job done, and the water was tasting real salty. The rep of RainSoft was fantastic and covered all the questions. He spent almost two hours here at the house and tested our water, and then compared it to what it did with their system. The person who installed was also great. He came out and did it fairly faster. When he got finished, he explained everything to us and showed us, especially with the filters. He was very thorough and knew what he was doing. There has been a big difference since. You can tell the difference on the skin and with the water and soap. Overall, the guy who came out sold the product and then once we got it installed, the product sold itself.

We bought a Hydrefiner water filtration system from Rainsoft. My wife was the one who invited Home Depot to our home and Mark was the rep who came. He marketed the product, did a water test, and took samples. He was good. He, however, told me that they were going to extend the line to the fridge but when the people came in for the installation, they didn't do that. But then the product is good. Ever since we've had it, the water has been very good and we don't buy water anymore. It's a good product to have.

There was a company who came to my house before and introduced RainSoft to me. They tested my water but at the time, I could not afford to purchase the system. After that, when I went to Home Depot, somebody introduced RainSoft to me again. This time, I decided to purchase their product because I knew that our water quality here was poor. They were supposed to give me a water filter for my pipe and I haven't received that one. But the rest of the equipment that I got are pretty okay.

We were told we could try it out 30 days. Ok we did. The system did nothing for us. Absolutely nothing. They won't take it back or refund our money. We have called and were told it could not be returned. Absolutely insane that you can't return. I just want them to come take it and stop billing us.

I was looking into buying a new house and I had the water tested. It failed for E. coli, cholera, bacteria, and lead. I had the Triple Duos and failed for all four tests. I was trying to find a company that could correct the system before I make an offer on the house. I was given the names of a couple of companies in the area and RainSoft was one of the companies that came out. I had gotten different estimates and opted to go with RainSoft. I had three different companies come out. One explained everything in their terminology and I had no idea what they were talking about.

We moved into a new house and with our past experience with the water here, it’s just hard water. We didn’t wanna have to deal with new pipes and new hardware anymore. After all these years, we wanted to try a water softener. A saleslady from RainSoft came to our home and did a water test, and it was very enlightening. She did a good job. She was really nice and very informative, and we booked ourselves the same day. We also liked the fact that the warranty that comes with it. Plus with the special that was going on at the time, she threw in some different types of laundry soap and detergents as part of our package. That was really nice. I appreciated that. The installation also went really well and the guy who came out was super nice and very informative.

In setting up the consultation with RainSoft, they asked when was the best time available for me. I gave them a time and they were there. Pretty much every part of it was easy. The sales rep was awesome too. He was younger, and my wife and I are relatively young. So he knew how to talk to us, compared to someone who would've been older. He said he had some people in the area and they put them with the clientele based on age and what they think would be the best fit. And I think they did very well with that. We got the water conditioning system and when it was installed, the guy was gone within about an hour. He cleaned up too. And that’s all I could have asked for. I have eczema and my skin’s been clearer now. My son is two and his skin has cleared up from some dry patchy spots as well. That’s been good. The experience has been great.

RainSoft reached out to me and I set up the consultation with their sales consultant. It was a painless, simple, and easy experience. Everything worked well around my time. The interaction that I had with the consultant was very nice and very pleasant. I purchased the conditioner system and the installation was quick. The installers did the job for about an hour and they were good and thorough. Both the sales consultant and the installation team were very professional and very knowledgeable. Since having the system installed, the water tastes better and is softer now. My experience with RainSoft was pleasant. I would recommend them to anyone.

The city I live in has really bad water and it has gotten worse with time. I didn't want my son drinking it or bathing in it, so I started researching water treatment systems. The beginning stuff with RainSoft was great. The scheduling was fine and easy, and they came out when they were supposed to. The gentleman that came out and tested my water was awesome. He was informative and did a really good job. He could answer all the questions and was very thorough. I purchased the filtration system, the softener and the alkaline system. The first Installer was really nice, really good and informative. I liked him a lot. He started the work, but he couldn't finish it that day, so a different set of people came back out.

We were at Home Depot, and we filled out one of the surveys. Somebody came out to test the water and it was awful. He recommended RainSoft. We did both the water conditioning system & the drinking water filters and the air purifier. Since RainSoft was installed, it's been fantastic. My son has a lot of allergies. He is coughing a lot and constantly sick. It cuts my son's allergies down dramatically.

I was at Sam's Club. The guy came out and convinced me to buy the water softener from RainSoft. In my house, there was a lot of lead in the water and it's contaminated. I bought the system that filters the whole house. The installers were very knowledgeable. Since the installation, I have been drinking water from the faucet because I haven't drunk from it in years. I also used to not want to get in the tub. I would only shower. Now, when I take baths, my skin is so much softer. The water is really soft.

The water wasn’t looking too good to me, so I wanted to test it. Someone from RainSoft called and then another person came out and did the water test. He was nice and he explained everything. As soon as I saw what was coming out of the sink, I thought it was time to get a water treatment. But I was only gonna get it for drinking water. However, when he started telling me about the soft water, I went with that.

My son and I were shopping in JC Penney. He was the one who saw this packet and asked me if I wanna test the water. I asked him why we should test the water and he said we should go home and see what happens when we do it. He put water in a test tube and then he just left it. I asked him why is he gonna test it and have it sitting in the corner and not send it in. From there, RainSoft got it and they called us. They told us it's in Broward County, and started to get tested on the water. They told us that it seemed okay and asked if we were interested in somebody coming out to do a complete test on the water to show us where the levels are at and tell us what is healthy and safe. I told them that it's okay.

I had a softener that did not work so I had some idea there was a problem with my water. I called RainSoft and a saleswoman came out. She was real informative and very thorough. I’ve had experience with softeners before, so I knew a lot of the stuff she was talking about. We got the full house system. We had a softener before, and then we have a reverse osmosis. My wife really didn’t notice too much of a difference from what we had, but to me the water is a lot different in the feel on it, and it feels a lot softer with the soap.

We live in a cotton country and we have chemical concerns. In addition to that, the water lines kept breaking and we had water boil orders. My wife had seen something online about Rainsoft and so she called them. A sales rep came and she did a good job in trying to sell her stuff. We got the one for our kitchen sink for our drinking water and the people who came did a good job installing it. So far, I don't like the interest on the payment. When we got our bill, $20 was paid on it but only $9 went towards the actual product. The rest was interest. Unless we pay it off early, it will cost double by the time we get it paid for. We're planning on paying it off faster, so the interest won’t build up. Besides that, ever since our Rainsoft system was installed, we've been using it. We haven't had any trouble with the system.

We've had our RainSoft water purification system since December, and our water has been much better.

The salesman from RainSoft stopped by the house and I liked his sales pitch. We have hard water in town and Sterling Water was there first. It helped some too but it quit on us so we ended up getting a different one. RainSoft is expensive but you pay for what you get. The water softener seemed to be one of the better ones. The installers did a good job and since we had the system installed, you can tell the difference when you’re drinking the water.

RainSoft said they were gonna come, do a free test and I agreed to it. The salesman was amazing and had a great personality. He was very good. Since we got the system, the quality of water has been amazing. I would recommend it highly. I wanna do the whole house system, but I can’t afford it.

Many years ago, I had a softener and reverse osmosis in a house then I had the house rented and when I checked, all that stuff had been stolen. I purchased the water softener, the drinking filter plus the air filtration system from RainSoft, which seemed to be highly rated. The sales representative also seemed to know what he was talking about. My interactions with him were good and the installation team was very talented. My experiences with RainSoft were all positive and I've got soft water now.

Got scammed into getting my water tested while shopping in Home Depot 1 year ago. The salesman comes over my house and puts on a science magic show for me and my husband and convinces us that our water is bad for our skin, our laundry, our pipes, etc. They sell me the water softener system plus the water purification system (for drinking water). Of course part of the scam is justifying the cost of it all. We would get all natural soaps and cleaning products that would last us 5 years therefore saving money on what we usually buy. They lasted us 6 months and the products weren't even that great. Financing was "only" $80/month part of the magic show was to calculate all these cost savings versus what we would be paying a month for the next 5 or 8 years I forget.

I had RainSoft in my former house and they were very good about servicing it. I called one time because there was a buzzer going off and the owner got right on the phone and walked me through it. I told him that I would be getting a new softener and I would be calling them, and he remembered me. I got a water softener and the man that put it in did a great job and I was very happy with it. I have a carafe that I heat water in that’s clear and I have yet to clean it out. Before I had the softener, I had to clean the build-up every time I use it. Also, since having RainSoft, taking a shower has been wonderful. The service that I got was excellent and the experience with RainSoft has been very good. It’s been a life-changer and I would do it all over again.

I got the water conditioning system from RainSoft and since it was installed, the water is a little better. When the gentleman came out the first time to put it in, he had a new tank but he didn’t have the parts to hook it up right. So, he put something on temporary till he got its part. Then, when he hooked it up, he hooked up my water and put some caps on it to keep it from leaking, but it leaked. I had to have a bucket under it and empty it every two days till about three weeks later when they got back to me. They sent a better guy the second time and he took care of me, fixed it, and everything was good. However, RainSoft should make sure that their employees know what they’re doing when they come to your house and have all the parts with them.

My nephew has a water filter system under his sink and he was raving about how good it was. About a year ago, I moved to a new residence and noticed that there were hard water deposits on everything. I couldn't even keep my stainless steel stuff clean. The coffee pot had stuff built up in it and I was cleaning my electric tea kettle every day. It was bad and I was concerned about the water quality so I called RainSoft.

When I was purchasing the house, there was a water test done and they found high-level nitrates. Everything was good as far as consulting with the RainSoft rep. We got the conditioner and a reverse osmosis system, and the installation was seamless. Since then, there were no more water stains and no more white crusty build-up as far as calcium on the faucets. But there was a soap package that we were supposed to get that we never got. It’s called Nature’s Solutions. The rep gave us samples and said, “Would you guys want this package included in your price?” We agreed and he said, “Okay, you’ll just have to call Margie up at the office.” I called and she said that she’d leave a message and that I’d get an email, and I never got anything back from them. I’ve just given up on it at this point. Nonetheless, we’re good as far as the water. I’m really impressed with the salt use of the machine. I can’t believe I haven't had to add a bag of salt to it yet.

Our laundry and clothes were pale after the wash. It was like the colors were fading. This was a new home so, we weren’t sure about the water quality. We had a free water test from Home Depot and we got the results that there was too much hardness in the water. The representative from RainSoft came to our home and showed us how their system purifies the water. We were impressed to see the difference and so, we bought the water conditioning and purification system. Overall, we are satisfied with the product and we don’t have any concerns. We recommended RainSoft to a friend.

The sales rep from RainSoft was nice. It was a longer sales presentation than we were anticipating, but we did end up purchasing the system. We had some legitimate problems with our water. We own a RainSoft water conditioner, and it's not cheap, but we've been really happy with our water. We had city water, and the taste of the RainSoft water is a lot better. Also, the water cleans a lot better, so it doesn’t leave streaks on mirrors and appliances. The dishes come out without spots on them. The water also cleans clothes better. It doesn’t leave as much detergent in your clothes. You don’t itch as much when you use RainSoft water, so it's better for the skin.

I got a free water test kit at Home Depot and turned it in. I had two different water sources, and RainSoft called me on one of them, told me what was going on, and then sent a tech out to tell me what they found on the water. The water was really hard and had a lot of metals and impurities in it. I worked with their sales rep for about three weeks on pricing because I didn’t wanna pay a full system and I didn’t want to finance. Then, they set up an appointment and sent a guy out who put the system in. They came back and retested the water after that. The installer knew what he was doing. His helper didn’t show up so he came on his own and put the system in. It took him longer but he did a great job. The installation was outside. I installed all my water lines while he was at work, so he didn’t have problems finding a place to put it.

Our water smelled like sulfur and we looked into getting a treatment system. Everybody at RainSoft was awesome and we went with them. We purchased a whole house system that basically cleans out the water and softens it at the same time, and the installation was really fast. I was at work and my wife took care of it, and everything happened really easily. RainSoft's system is perfect and it makes a big difference. Now our water has less smell, less discoloration and better taste. Getting out of the shower is awesome too as we feel like we’re actually clean. A few of us were having skin issues and those issues pretty much disappeared. RainSoft's customer service is excellent as well. They don’t make me feel stupid during discussions and follow-throughs. Our experience with RainSoft has been great.

I live in Kentucky and we have limestone here. The water is very hard. We had this guy from RainSoft, Danny, come by and he was great. He demonstrated the product to us using his little kit with a little small filter, showed us the water quality that we had, and what it would be after they installed the system. We got the system for the washing machine and also the one for the sink, which is for cooking and drinking. We scheduled a time to have the systems installed.

RainSoft did a good job with the presentation and they made it worth my while. However, it took about six months to be able to get them to our home because I work a rotating shift and my wife works at Home Depot, where their schedules are all over the place. The interaction we had with the sales representative and their customer service was excellent and we had no complaints. When the guys that come and did the installation, they did a good job and installed it quickly. However, they made an appointment for a certain time and they weren't here. We purchased the whole house system about two months ago and so far, it’s been good. The water tastes better and it makes us feel cleaner.

We love our RainSoft. Working with them was convenient. Their guy knew what he was talking about and it made sense. He also answered all of our questions. With the RainSoft product, the water tastes different and it goes down smoother. We wash the cars and there are no spots on the cars and do less wiping. We also use fewer products such as shampoo and conditioner. I have recommended RainSoft to several people.

My youngest daughter still lives with us, and she has troubles with harsh chemicals and the stuff that’s in our water. We're trying to be as healthy as we possibly can be. And my wife has a few troubles with that type of stuff also. We definitely want whatever we put in to ourselves to be as best that it can be. We did a water test and when we got the results, there were some stuff in it. We had a small little filter that we bought from Lowe’s and it still tested with some stuff in it there. I have people and cousins of mine that work at the water systems. And one of them handles the water, and he told me some of the things that they are required to put in there because it's in a big tank. So, there are stuff we don’t wanna take in to ourselves any kind of way.

RainSoft had a good salesman. He was pretty nice. RainSoft did a water test and showed us the difference between the new and the old and our old water was pretty nasty. We got the whole house system and its installation was awesome. The installers were quick, on time and friendly. Now, I could definitely notice the way the new water tastes and feels. I am disappointed though because the salesman said that with the different water, I wouldn’t have to clean the bathtub and the toilets out as much but every week, there are really thick water stains. So, I don’t see a difference in the upstairs water as when before RainSoft. But other than that, we’re happy with it.

I was at Home Depot and they told me that I could get my water tested. I bought the house and it had well water so I was always concerned about the quality of the groundwater. They came out and tested my water and I liked what they had to say. The rep arrived on time. He was very knowledgeable, helpful, and he answered all my questions. I had the whole house system installed, which took roughly four hours. I like my RainSoft system and I'm happy with it.

Moving from Toronto to Brampton, I noticed that the water in Brampton was a little bit harder than what I was used to. RainSoft was in the neighborhood, doing water sampling. They tested the water and said they had concerns. It was shown to us what normal water should look like and what our sample looked like. They told us what they could offer. They said that they would leave it with us and that we should give them a call if we're interested. The sales rep was very professional and not forceful on the sale.

I purchased a home and I knew that there was a hardness problem in the water. The dishwasher was coated in calcium deposits. I called RainSoft and it was very educational dealing with the salesperson, Joe. It was a little longer than it needed to be though. It was over an hour. It was not his fault but it was a little laborious. We got the water softener system and the cost was a little higher than I would have preferred but that aside, I’m very satisfied so far. The installation people were also very good. It was very cold, windy and rainy and they ran into some mud problems because of that. But the supervisor made sure that he contacted his supervisor to have the lawn person come back in and replace grass in the section that was muddied. And that did happen so I was satisfied.

My husband used RainSoft years ago and we wanted to upgrade our system. Their rep came in and explained to us about repairing and the cost, versus us just upgrading to a whole new system, and the new features as far as maintaining it, which was important to us. So, we decided to go with the new system. We did the financing through them, and it was quick and easy. Two gentlemen did the installation and it was quite fast and we were really satisfied. I definitely noticed a difference and I'm extremely happy.

We have very high limestone in our water here, and calcium build-up, so everybody's gotta have a water softener. We've been with RainSoft for 19 years, and every other year, we call in and they come out to service our unit. James comes here repeatedly to service it. So, we've gotten to know him, and he has helped us with some upgrades over the years. James has done a very good job. He is very honest, and I trust him completely. He does a very good job of explaining what he feels like we should do to upgrade, each time we've done it. The upgrade went very smoothly. He already had it on his truck and we discussed it a little bit and then we let him go right ahead and fix the system up. He was able to do it very quickly and efficiently. He knew was he was doing. We've been very happy with RainSoft. They've always done a good job.

I have crappy water and RainSoft rep's presentation about the whole house model was fabulous but it was expensive. I didn’t wanna spend that kind of money for a water but I did wanna, at least, get the kitchen drinking water drinkable. I asked if there was a cheaper version and he said, “Yes.” So, I went with the cheaper version just for being able to get kitchen sink and refrigerator drinkable water. The installation team did fine. They were nice, polite and cleaned up when they left.

We have very hard water at our house and it doesn’t taste very good. We’ve also had some plumbing issues. I wanted to have the water tested to see what was going on. RainSoft came out and did the water test. They were able to schedule the consultation at a time that worked with me. Plus, the experience with the rep was wonderful. He was very knowledgeable, personable, and answered all of our questions. Prior to the test, I suspected the water had a lot of minerals and it did. So, we bought the full house system.

RainSoft's reps were very flexible when setting up our consultation. Also, the guy who came was great. He took his time, explained everything and showed me different videos. He also tested my water and after I saw the condition it was in, I decided to use their system. I got the triple filter or reverse osmosis system from them. Their team was quick and clean as they installed it. Since then, my skin feels better. It’s not as itchy and dry. I also like that I can use the tap for my humidifiers and that the water I have tastes better. As a result, my coffee and my tea taste better, too. I’m glad I had RainSoft put in.

I got something on the mail from RainSoft and I checked them. I sent the water for testing and after that, Aris called me and I had an appointment with him. He was very good. He showed me the water system and when he tested the water, and then I said I wanted to see another house and we went to see it. The only thing is that they were supposed to take off the top tip because all the sedimentation could accumulate. So, my water flow is little low on some of the pipes. Otherwise, the installation was really good. The installer was awesome and did a very good professional job. Now there's no more chlorine so the water tastes different. However, I would like to know detailed information about this. I want to check and see how it changes before and after. The system is really expensive, but compared to the long run, it will be stable enough.

The water that we used to drink looked ugly, and terrible. My daughter used to have some allergy on the body every single time. Now that we have RainSoft, it's under control. The soap that they gave me is good. The guy that came to our home explained everything very clearly so that we would understand very well. Everything was fine with him. We bought the one for the air condition, the sensor water, and the filter. I like RainSoft. It's working fine with us.

We gave the RainSoft sales representative a call and we set a time. He showed up when he was supposed to and had very good information. He very knowledgeable and courteous. We got a whole house system from them with the lifetime warranty. Thereafter, their installers did a good job and cleaned up after themselves. When they didn’t have the stuff they needed, they picked it up. It took a little longer than I expected, but, other than that, I’m glad it was done right. Though the build-up is as it was before, our water has been softer since having the system installed.

The RainSoft representative that came out appeared to be very good and showed us a difference in the water, what it contained, the city water, what needed changes, and what could be done to purify it. She was very informative, very thorough, and was very thoughtful. The installers who came thereafter were good but they had a problem because of where the water line has to come in. Other than that, everybody did a great job. The water and its taste seem better after the installation of their system. RainSoft is expensive but I would recommend it.

There was so much of something in our tap water and it smelled really strong of some odor. I looked more into it and decided to get the RainSoft system. The sales rep came out, explained everything to me and did the water test. After I made the decision to buy, he called up and made sure everything was all good and I was happy with everything. He also gave me his number so I could give him a call if I had any issues so that was good.

First the sales rep, Robert, reminded me of the old time snake oil salesman. Great showman and charming about everything. Not sure about finding what chemicals were actually in our water that was harmful. By law he could not tell us. No doubt though we have deposits on our dishes that was proven by him and his bag of chemicals in his demo. Don’t know if a chemist would agree everything he did in demo to show harsh chemicals in our water. We may find that dishes are cleaner, clothes are brighter and skin is less dried out but for over $9100. It was a bit much for the total system, including an air purifier. My wife is smarter than me I guess.

At a home show, I signed up to have someone come and do a water testing. The result prompted me to go forward with RainSoft. The salesperson whom I worked with wasn't pushy and I appreciated that. Although there were things that he didn’t know answers to, he was right on the phone to just call somebody who could find the answers.

My son and his wife got Rainsoft and put us down as a referral. They liked theirs, and we decided we would go ahead and get one. Rainsoft's rep was very a professional and nice fellow. He came and did a very good job explaining it all to us. He answered all our questions, did a water test, and had pretty well sold us on how bad our water looked. He used whatever the chemicals were in his little bottle, and tested it right out of our tap, and then put the RainSoft filter thing on it, tested it, and then also tested it out of the refrigerator that is filtered, which was better than out of the tap, but still not too good. He was here for half a day and also seemed to do an excellent job installing it. We now have the whole house system plus the countertop by the sink. The water tastes and feels a lot better. The soap suds a lot better in the shower too, so we like it a lot.

It's been around 3 years I've had the system and to this day I'm glad for having it. The service from day 1 has been great. Water feels and tastes great. I've always had a great after-sale customer service experience over the years whenever I've had to get back in touch with the gentleman who demoed it to us the first day to clarify questions. He's been courteous and prompt to answer questions and help, which I've always appreciated. Overall, glad to have made this decision.

We’re on well water and I kept seeing hard water build-up at my home. We got the system from RainSoft and it was one of the top of the line stuff. Their sales representative took his time and thoroughly explained it to us. It felt like I was getting this ho-hum thing but he showed the demonstration as far as our water. Then their installation team put the system for us and it goes to our well. Those two young guys were great and very knowledgeable of the system. I'm in Tallahassee and they came all the way from Orlando to get it installed because Tallahassee didn’t have anybody to do it.

When I purchased the RainSoft system, I'm about to tear out and replace, it was my first water softener and I didn't know any better. The system was overpriced and never worked right consistently. 1 and 1/2 years ago, when it stopped working for the umpteenth time (average life after a repair roughly 6-9 mo.) I was convinced by the serviceman to spend over $500 on a new digital head to replace my old analog head. He assured me my problems were over and told me the part had a 5 year warranty, parts and labor. Well of course it broke again.

The Rainsoft testing person was very nice but the data he presented was false. I have a University level education in Human Physiology and Chemistry. I also ran swimming pools for a living. The calculations for the funds I spend each month without the Rainsoft system are drastically inflated according to my own spreadsheet showing actual expenditures. The test where he said my skin absorbed the chlorine from the water was false. The chlorine was not absorbed by my skin in the three seconds allowed in this test. Absorption takes longer than the 3 seconds this test took. Instead the chlorine was chemically altered by the salt creating Sodium Chloride and any contaminants that are inherent on everyone's skin.

I happened to be in Home Depot one day and a gal had me do a little survey. Someone called me and we had RainSoft reps come out. they were awesome. They had a great presentation. The man was really nice and went through everything with us. He probably didn’t even have to do it because we knew what we wanted to do, but it was very interesting. They explained everything and we had the water testing. We thought we knew a little bit about what it was gonna be but it was like another level. We were going to do something about our water anyway and it so happened that RainSoft called us.

Our water was awfully soft that we could not take the soap off when we took showers. It also had particles floating and it had a sulfur smell from the iron deposits. We had submitted a water test kit through Home Depot and about a year later, they responded to it. RainSoft asked if I was interested and I told them yes. By the next day, they were here. Their reps were very professional and I couldn’t ask for better people to work with. I’m a biologist and I felt that they knew what they were talking about and knew about the proper test to do to the water.

We had some people knocking on the door telling us they were with the water company and they were trying to sell me something. They came in and checked the water and they said that it had all these chemicals and stuff in it. I also got a water test from RainSoft to confirm that and from the water company saying that it was not safe to drink. The salesman from RainSoft was a good guy and he knew more than most. I got the whole house system with the outside water from them. The installation team was super cool and they did a great job. They searched around for stuff and there was even a big old wasp nest out there that my girl was afraid of and he sprayed it down for us. Since then, the water tastes better and I’m happy with RainSoft.

One time, we were in Home Depot and they had a person walking in the store asking people if they would be interested in a water hardness test. We've had concerns with our water since we moved in which included issues in water hardness and the amount of impurities in the groundwater system we're on so we went for it. Working with the RainSoft salesman who came to our home was fun. We were able to converse and interact with him. We exchanged ideas and told him information he wasn't aware of. Thereafter, their installation team came in and did their job. We had questions while they were installing and they answered those. They explained things as they were going through. Since getting the RainSoft system, we've noticed a difference in the way our water tastes as well as how we feel after we shower. We've also noticed differences in our clothing after we wash them. Overall, it has been a good experience with RainSoft.

The Rainsoft reps came to our door and their demonstration impressed us big time. They got test bottles and a little machine. It was like a miniature water system for your home and one rep ran through that plus she checked our water. The water here in San Antonio is worse than we thought it was. We always use bottled water and washing takes one ounce of detergent. Thereafter, we got the softener system, the reverse osmosis for the kitchen sink, and the oxidation thing for the laundry washer. We have a hot tub which feels and looks so good now.

We saw the presentation of RainSoft Water Treatment Systems and we decided to take their product. Everything was good in our interaction with the sales rep, including the presentation. The installers were good too. After our system was installed, our water has been soft and delicious. So far, we are satisfied with our RainSoft system and hopefully our friends would sign up for it too.

I put a new bathroom in and I was starting to get residue. RainSoft called me after I put my information in on Home Depot’s website and they wanted to come the very next day but I had to put it off a week because I had to get my wife in town. I had an excellent interaction with their rep. He knew the product inside and out. He was very personable and got the whole family involved. I got their salt system and it was like two cylinders in my garage. I had a 5-star experience with their installer. He installed the very next day which was on a Sunday. With the RainSoft system, the water rolls off of me. My skin is not as dry. My dishes are cleaner and there are no spots on anything. My experience with RainSoft was fantastic and well worth the money. I’d recommend them. It was one of the nicest business dealings I’ve had in a while.

We knew we were going to need something for the house we just bought. The whole area had flooded when Hurricane Harvey came through and we didn't trust the water supply completely. I filled out a survey questionnaire at Home Depot and RainSoft contacted me within a week to set up an appointment. Their rep came out and he was very polite and professional. He went through the whole process and we filled out the paperwork. He knew what he was talking about and he obviously enjoyed what he was doing.

We have hard water at our house and we wanted to get something. We had RainSoft in the previous house we lived in and we spoke to them at a home show. Setting up the consultation was great and we like the whole experience. They have a great salesperson who was very polite and knew what he was talking about. The actual scheduling was easy. They called, set up the time, and they were here when they said they were gonna be. Their rep was very knowledgeable and we had a very good interaction. We got their water softener and water conditioner. With the RainSoft system, the water is much softer and we could tell a big difference in it. The RainSoft system is a very good product.

We're happy with RainSoft and they're good enough that we stuck with them. We had one of their water system previously and they replaced a broken one. It was a successful installation. The representatives are good and reliable. I had a good experience and we recommend RainSoft.

RainSoft said they’d come out free with no strings attached and give me $20 just for listening to them. The sales agent was extremely friendly, professional and knew exactly what he was talking about from start to finish. I purchased the water softener and the medical grade water, and the guys that installed them were prompt. They were also very professional in how they did the installation and making sure that everything was tucked away to where I didn’t even know it was there. Now I’ve been feeling slimy in the shower, which takes a little bit to get used to but my skin’s not as dry as it would normally be.

We’d built a new home and I have a deep well, and I knew before I even built it that I would have to have a treatment system. My last house had one, and the people that put that in unfortunately sold their business. So, I was looking around and seeing who I would get. I had two to three people come out, and I decided to go with RainSoft. The rep was knowledgeable and friendly. Also, the installers were professional. They had to come back and correct one thing but other than that, everything went fine. So far, I’m satisfied.

We wanted to fit in a whole house water softener system, but we couldn't figure out how to easily do it on our own ‘cause our water main is in the front of the house. Home Depot called us up because we had just bought a new high-efficiency washer/dryer, and they set up the sales call with RainSoft. The sales rep was very nice and we had a really good time when he came over. He did the water demonstration but we already knew a lot about it because we’d done some research, so it went really fast. He was also very easy to work with. It was a great experience for something that we didn’t expect to do right then.

The house that I bought is in pristine condition but my filtered water system was not working properly. I had an issue with that so I needed to find an alternative because I have an illness that causes me to have to have purified water. I wanted to make sure that I could use the water system in my house. The RainSoft product is really good. Their reps provided excellent service and I was glad that they were very respectful of my house. They had to dig a trench under my sidewalk but when they finished, I couldn't even tell that they had dug the trench. They did a beautiful job. That really impressed me. Also, I have white carpet and the guys took their shoes off. As far as the installation, it was perfect. I love what they did.

We got a RainSoft water filter for our whole house and couldn't be more pleased with it, and with the company. Any problems we have had, they have come out super fast and made it right. At the beginning our shower head busted bc of carbon that was filtering out and they replaced it completely for us! With the filter they also gave us cleaning products and soaps and they were more than happy to switch some out for me! SEAN AND BRUCE (sorry I don't remember your last names), but well done! And thank you!

We were in Home Depot and we asked about RainSoft. I've been wanting to have some nice, clean drinking water and soft water for years. Since this is a newer home, I thought I would start doing that. I set up a consultation with the sales rep over the phone and the two guys who installed it did a wonderful job. However, whenever my wife starts the clothes washer, it makes a hissing sound for a couple of seconds. Then it’s gone and doesn’t do it until next time. She’s curious about it but other than that, it has been wonderful. RainSoft was very professional and everybody was very nice from beginning to end.

RainSoft came out and did an experiment in our counter, and we decided that we would give it a try. Their sales rep was very nice and explained everything very good. They also gave us a whole bunch of stuff to use -- from laundry detergent, shampoo and face soap to dish soap. We have noticed a bit of a difference in the taste of the water and then our showers stay cleaner as well. I feel my dishes are cleaner and more sanitized, and I really like it.

As a senior, I wanna do whatever I can to stay healthy and if I can make the water better, it’s always a plus. When I got to talking with the RainSoft rep and when they came to test my water, I saw the benefits of their system and decided to get it. Their installers were timely. They got in here, got it done and was gone. Now, I use the water when I make tea or coffee and I am able to tell a little difference because sometimes, different waters, even though they're good waters, with different types of tea, the water can give it a different taste and I've been totally satisfied with the water coming out of the RainSoft system.

When we bought our house, RainSoft came and tested the water. I signed the contract on a Saturday and they did the installation on Monday. RainSoft followed up a couple of times, and came back and tested, and made sure that we were all happy and that the system was working correctly. Since we got the system, you can't smell the chlorine in the water, and the water is soft. Laundry is easier and there are no hard water stains. The system takes all the negative stuff out of the water. Once you use RainSoft and have access to the setup at your home, you'll have one forever because it's that good.

The RainSoft rep came over and did a little chemical analysis that proved that our water was hard. We knew already but we went through the process of getting it set up and scheduled. It all went smoothly. We wanted the outdoor not to be conditioned for watering the lawn so we figured out how we had to run the plumbing and where to install it, and the installer did it. RainSoft was very good, professional, and they did well.

BEWARE. The system does improve our water but the cost is not realistic. We paid over $10,000 for a whole house system. The company financing the system put a lien on our house which caused me extra work when I refinanced our mortgage. The first year the filters cost $110. The second year was $250. Now, not only am I paying $179 per month, but it will cost me $450 to replace the filters this year. How much is it going to cost next year? I wish I had never purchased this system. Buyer beware - you need deep pockets to use and drink Rainsoft water.

I grew up in a different town and when I moved to a town that has crappy water quality, I could tell there was a difference. I didn’t like it. Then when we had the initial consultation with RainSoft, the pitch that they had was really eye-opening. I know they have their own agenda to sell stuff but I enjoyed that experience. They were really knowledgeable.

We’ve had RainSoft for 30 years and recently we replaced our water treatment system with the new one. The sale rep was very thorough in his explanation. He explained to us the reasoning why we should replace our old system with a more up to date one. The installers were very professional and knowledgeable. The installation took an hour and a half which wasn't very long at all. RainSoft is always top-notch whenever we call. We replaced our own drinking system filter which was separate and they have always been very helpful when we buy that and put it in ourselves.

The RainSoft rep was pleasant to talk with and he kept us entertained. He was very knowledgeable, courteous, polite and respectful and it was a really good three hours with him. Their installers were good too and we hardly knew they were here. They told us about the different systems, the one that went in the crawlspace under the house and the one in our kitchen with the triple filters. They explained everything to us. Since then, our skin looks a lot better and we can definitely tell that the water in the sink is much clearer and has better taste. We tell the people who come here to try the water and even them say that it is good.

When we saw RainSoft on the internet, we called them and a rep from one of the companies that is connected with Home Depot came, and they are the ones who sold us the product. We bought a water softener that is a middle one that has a reserve of a salt. The installers that came out did it quickly. They cleaned and they left everything clean. The product was pricey, but we know it’s worth it and we love it. My husband has a bacteria, his situation was in his stomach. He got much better with the product so now he's all better. I’m happy with it. We’ve been with RainSoft for a couple of months, and it has helped the water in the house. We feel more confident and I know it would help with the health of my husband and also my child, who is autistic as he needs fresh water too. I already recommended RainSoft to friends and people already came to their houses to do the water testing.

I researched on water treatment systems for healthier drinking water. We had somebody at Home Depot ask us if we’d be willing to have somebody come to our house for a consultation regarding RainSoft. And then we heard from somebody later on setting up the time for the salesperson to come in. The consultation went very well. There were no surprises and the sales rep did a nice job. He was easy to work with. The installation team was also excellent. They came out and did everything very quickly, very thoroughly and explained things. Since the installation of the water softener system I noticed the water is softer when I'm washing, bathing and showering. I also have more peace of mind knowing I'm drinking better water. I have a very good experience with RainSoft and I’m glad we did it.

The previous homeowner had a RainSoft system in the house, but they took it when they left. Then, the person at Home Depot said they would come out and do a free water test. So, we signed up and let them come to the house. They came and showed us how much crap was in our water and I didn't want to drink that. The sales guy's name was Bryan. He was nice and very professional. He came in and showed us the test and talked about the system.

We had moved into a new neighborhood and the neighbors mentioned hard water. Then we got RainSoft's whole home water softener and filtration system. When the sales guy spoke with us, it was late at night so that was a bit annoying. But it was definitely informative and professional. He was polite and he answered all of our questions. The installation team was also professional and polite. They knew what they were doing. They made sure the timing was good and that all our questions were answered. They didn’t interrupt us and they cleaned up after they were finished. The water is much nicer now. We notice the difference even when we travel and go out to a hotel. When we come back, the water is amazing.

I would recommend RainSoft to anybody with hard water. The water that we had was very hard and not very tasty. But we got the under-the-sink water filter system then the outdoor product, which was like $7,500. And now, the water tastes better. Our soap also goes further because the water isn’t so hard. So overall, we have better water quality. In fact, I've got three family members with eczema and we haven’t had a significant outbreak since the installation of the system. The sales rep was legit and on point too. He was great. Then the installation team that came in also knew what to do. They were flexible with my requests and got the job done.