
RainSoft Water Treatment Systems Reviews
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About RainSoft Water Treatment Systems
RainSoft manufacturers and sells water conditioning and water filtration systems for residential customers. A water expert can visit your home for a free water analysis. RainSoft offers solutions for whole-home hard water conditioning to improve bathing, washing dishes and doing laundry. The company also focuses on drinking water solutions to improve water taste and clarity.
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RainSoft Water Treatment Systems Reviews
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Reviewed Dec. 6, 2021
Our water was too hard and it would leave stains. With Rainsoft, it feels nicer now and there are fewer stains. Everything went pretty well. Our sales rep was really nice and our installation guy was fine as well.
Reviewed Dec. 5, 2021
RainSoft should make sure that their people who install know what they are doing. Other than that, RainSoft is great. I could tell a difference when I'm just using the water in general. I haven't had to use as much soap when I'm showering and my kids don't complain about drinking out of tap anymore. Also, we don't use a lot of water, which is great. So our salt intake is still full. And there is not a lot of upkeep that we need to do.
Reviewed Dec. 4, 2021
The presentation went really well. They were on time and their rep Paul was very good. He was so sweet and informative. It seemed like he wasn't just selling. There's definitely a difference between someone saying, "Oh, buy this because I need the commission." and someone saying, "No, this is how this will affect you. This is what improvements will be made." I liked it because it seemed as though RainSoft was something that he also used.
The installation was perfect. My husband and I had to go to work when they installed so the installers let my father-in-law make a recorded video so we can totally understand how everything works, how everything was set. They did an outstanding job and made it very convenient. The water is definitely a lot softer with showers. They came back and did testing and showed us the difference between the water we had before and the water we have now. There was definitely a vast difference with that as far as no toxins or anything inside of the water. That was great. They definitely had compassion and it felt extremely friendly and heartfelt. RainSoft made me feel comfortable. We put in our referrals and we've been telling everyone about it.
Reviewed Dec. 3, 2021
The rep was great. Seeing the difference from the treated water and what I was using. And when I tasted it, I drank the treated water, I was like, “Oh my God. Yes, I have to do this.” The guys that went and installed the system were awesome. I’m pretty happy with it.Since having the system, my skin is softer and my hair is different. Whenever I wash my daughter's hair too, it’s a huge difference.
Reviewed Dec. 2, 2021
I was having issues every time I'd get out of the shower. The itching would be so bad. It was painful every day. It was bad enough that I didn't want to take a shower for three or four days. RainSoft checked the water and found that it had three times the chlorine that it should have. So, they put the filter in there that knocked the chlorine down. The installers were local dudes and they were super nice guys. We had plenty to talk about and a lot in common. And it was just a good time.
The water is bearable now. When I get out of the shower, there's a little bit of discomfort for 10 minutes and it goes away. So I'll take that. This is worth every penny. It was 1,600 bucks, and I’d pay that again.
Reviewed Dec. 1, 2021
You have to do RainSoft. The installer was great. He explained everything and he was quick. Before, my water sucked. My wife didn't like it. Now it's great. She can brush her teeth and drink her coffee. She's a happy camper now.
Reviewed Nov. 30, 2021
The rep was very knowledgeable and had a lot of good information for us. He was here on Friday, and they were out here Saturday morning putting the system in. They were on the ball and Johnny-on-the-spot. They spent all day that Saturday putting it in with two guys. And they did an excellent job. They drilled a little purification tap by the sink faucet in the kitchen. That way, we can get pure water out of that. Because these old faucets are so crusty until we get them replaced.
After a couple of days, we noticed a difference in the taste and how it looked. It didn't have high iron, hydrochloric gas. And the water was eroding the rocks on the property, there were rock crystals forming in the water and they have corroded all of the bathroom faucets and fixtures to where they aren't working. We have to replace them all because that well water damaged everything, even the garbage disposal. They are all rusted out and our home warranty doesn’t even cover them. The house is only 15 years old.
This one does the whole house. It's more expensive, but how many times do we want to replace our fixtures over the years? Calcification and iron deposits, and that smell of that gas coming out of the sink. We aren’t getting to it in time. The fixtures were out so bad that the faucets are leaking and we can't even run the Jacuzzi tub water anymore. The fixtures just are worn out and the parts are broken off from the rock in the water.
We didn't know RainSoft would provide service to come out and bring the 40-pound bags of salt. And we had ordered one. So, we were wondering how in the world we were going to haul these bags we were told to get at the store. Then we have to take a scoop and scoop it in little by little. But one plumber came over that day and he lifted up the 40-pound bag and poured it in for us. He was so kind to do that. We made a comment online to the RainSoft that we wish they would allow their customers to order directly from them and have someone come and service it and put it in because it's too much for us being seniors. They said they could do that, but they didn't make it well-known upfront.
We couldn't get door-to-door shipment from Lake Worth because they said, “Just come pick it up.” We had this guy from the store put it in the car because it was too much for us. But when we get it in the trunk, then how are we going to get it in the house? We have to drag it all the way and maybe tear the bag. It did not sound very feasible and it is a lot of struggle to do it the hard way. It costs a little more to have RainSoft service, but they will reset the system when we don't know how to do that, when they add the salt bags to it. So, we're very pleased that they have that service. Get the RainSoft. It solved our problem and we would recommend it to anybody. We're very happy with it.
Reviewed Nov. 29, 2021
A lady came over, did the demonstration, and couldn’t believe the water that I was drinking. Even filtered, it was still nasty. We fell in love with the system right from the get-go. The water tastes better, keeps our clothes better, and gets me cleaner in the shower. It is a 900 times difference.
Reviewed Nov. 28, 2021
We liked the reputation and the history of RainSoft as being quality. The installation was perfectly fine. I just checked the salt just today. It's still high. Other than that, it's just making sure that I have clear access to where the system is and that's it for now. I got used to the touch and feel of it. We could feel the difference over time, but it is just normal. If you want a quality product, and if it's important for what you are putting on your body or in your stomach, I would certainly consider a water softener for your health. And I would recommend RainSoft to anyone that asks.
Reviewed Nov. 27, 2021
We just moved into a new house and it had a well. And while we knew the quality of the well water was good, it was still cloudy. We’ve had whole house water filter systems previously, and wanted to look into something. And when we went to Home Depot, we found information on RainSoft. Everybody was very kind, cooperative, and informative. We couldn't have had a better experience. The water is certainly clearer and much softer. I'm sure it's much healthier for us too. So, we’re pleased.
Reviewed Nov. 26, 2021
The RainSoft rep came and he was nice and patient. We had a great experience with him as well as the guy who came to install. They were very well-behaved and professional. So, they’re definitely an asset. Even if your product is very good, people will not listen to you if you don't have the right people to present it. It's always the people skills that matter. Those two were exceptional. Things were explained very clearly even in terms of payments. It was a great experience. We just let the installer into the basement. He did it in half an hour and he was all done. So, it was very quick. The water is softer. It takes more time to wash. But we don't use Brita anymore. So, we're consuming water off the tap.
Reviewed Nov. 25, 2021
The guy was very professional. He explained to me and had a lot of data about the type of chemicals that they use. Because the water table is so shallow, a lot of chemicals get siphoned into the water table. They do basic filtration and they just dump chlorine and other chemicals in there to purify it and make it drinkable. When I agreed to do it, they came out in a couple of days and they installed the system and tested it. They came back, tested the water again, and explained everything to me again. They were very straight up.
The whole house filtration system has really improved the quality of my water. It's a lot softer and it tastes better. It's like bottled-quality water in about every tap that comes out. RainSoft did me right. The rep explained how the system works and they're even going to come out once a year to test it.
Reviewed Nov. 24, 2021
RainSoft offered a gift card to have our water tested and then the sales guy talked us into it. The installer was here the next day. He was really nice, and in and out. Since having the system, my white dog is actually whiter and less crusty, water tastes a lot better, and hair is softer.
Reviewed Nov. 23, 2021
We did the water testing and we sent it back. Someone called us regarding the water testing. Somebody can come out, explain the results, then talk about a possible solution. And that was how we came across RainSoft. We run the dishwasher on a weekly basis. There are no water droplets left on there. It's very clean. Even showering and bathing, the softness of the water, we could tell there's a difference. But sometimes, maybe we are using a little more water because we think that we still have soap on our bodies because it feels so soft. We added the alkaline to the water. We didn't know that we needed to flush it, but once we reached out to our the salesperson, they mentioned we need to run it first. Because it tasted different and we didn't like it. I considered having my husband to call to try to remove it. But once they said to flush it, it worked perfectly. The water tastes good. My entire family is enjoying our RainSoft well.
Reviewed Nov. 22, 2021
RainSoft has a good price and the purchase was fine. They went through their whole testing and promotion and that was fine, too. It was a little long for me though ‘cause I knew what he was doing. The installation went very well. The service technicians were very good and did what they needed to do. The thing I really noticed was that when we make coffee in the morning, I used to get indigestion. It might be something else medically with me, but as soon as we changed over to the water filtration, that disappeared. Now I’m enjoying my cup of coffee in the morning. We have it for the whole house, so we feel a little bit cleaner when showering and washing, as well.
But people need to be aware of what has to be connected, what doesn't have to be connected. Like we have our tank inside the house in the garage because we had extra space. We didn’t want to put it outside, so we put it inside. Now, when I first saw the tank, it's big. The technician said he would have to drill through the wall to get it in. I said, “Do the easy part. Just put it inside the house.”
Reviewed Nov. 22, 2021
We had to reschedule our first water test with RainSoft for when my wife was there. But everything went smooth. Seeing the water test and how the mini filter that they hooked up, how clean it was compared to our water running through it, that alone was enough to be, "Yeah, we need to do something." The water straight out of the tap tastes better and we can feel the difference with the showers.
Reviewed Nov. 21, 2021
When I moved here, I want to start afresh. RainSoft called us from Home Depot and they wanted to come and show me something. So I said, “Yeah, sure.” The company did an awesome presentation job. It wasn't just, the rep came and said, “Hey, taste this water and taste this one.” He explained what the whole water process and how the city cleans it and what we're drinking. It was very helpful. He could sell you anything. He was very patient. He answered all my questions. I had to go because I was working. He ran over his time and he wrapped it up quickly. He understood. It wasn't like he got frustrated because he had to cut his presentation in half. And the guy convinced me because at the time it was not in the budget. I buy a lot of bottled water. Not only will it save me time and money, but I wouldn't have to be worried all the time about the water I use for cooking.
The people who installed were very good. Usually, when people install things, we end up having to clean a mess. But they left everything neat and clean. It was raining that day. They even took off their shoes. They respected my home. The last person that came was the inspector to make sure everything was installed right. He answered whatever questions I had remembered to ask this time.
At first, I didn't like the water. The texture was weird to me. But now, I'm used to the water. My son likes it, and he drinks a lot of water. I just find that when the water sits where the dish rack is, it also turns pink. I figured, with the salt and the whole process, that wouldn't happen anymore. But it is happening. Almost the same as it was happening in the old house. Other than that, I'm very happy.
I know it's costly and not within my budget. I'm making extra ways of putting it into my budget. But I find it worth it. I've tried to convince my sisters, but they said, “I don't know. Let's see how you feel in six months.” So the price is the only thing that would deter anyone from going ahead and getting it. Other than that, it's great. I've even had a plumber come by and he has the same thing. He also sells purifiers. He could have said to me, “This is bad. Let me give you my stuff” but he said, “Hey, this is great water.” He also gave it a good rating and said that it was a wonderful idea that I did it. Because after a while, my pipes would start corroding with the kind of sewage system we have here. A lot of people should look into it. Too bad, it's not that affordable.
Reviewed Nov. 21, 2021
I had one salesperson from RainSoft and the conversation started okay. The schedule time was good. It was communicated that the presentation would be for half an hour, but it went for more than two hours. But the installer did whatever he needed to do. Only thing, he installed the ultra light that is exactly behind the humidifier filter. Because my furnace is on for heating, I’m not able to increase the humidity level inside the house. It looks like it is exactly behind the humidifier filter. Because any light will emit the heat, it’s possible that it is drying out the water that is routed through the filter. That needs to be corrected. The salesman told me that he’s going to come after one month. He called me but we had our Diwali festival in the first week of November. I mentioned that he can come after Diwali. But Diwali is gone, and one month passed, I still didn’t hear anything from the sales representative.
Reviewed Nov. 20, 2021
We have been aware of the current water situation in our country and in the couple of places we have lived in recent years. So we looked into RainSoft and we liked the presentation and what it brought to us. So, we went for it. After having it for a month or two, we are very happy with the result and the quality of the water. In bathing and cleaning ourselves, it has been a lot better and nicer on our skin. Not as dry. And it feels like it’s weighted down from whatever was in the water before. Also, our drinking water is great. We used to have a cooler where we had five gallon jugs, and we have gotten rid of that. We just use our little tap in the kitchen. So, that's great. And we have also noticed that cleaning has been a lot easier.
Reviewed Nov. 20, 2021
The consultation with the rep went unbelievably well. We have a sales rep company and we'd hire him in a second. He had a little presentation on his iPad. It wasn't like one of those boring ones. He referred to it when the subject came up and had a lot of little stories. He was very well-informed about the system. The installation was very quick and they ran through the whole system with us. We had hard water buildup all over the counters before we had RainSoft but we don't have that anymore. The clothes are better. They seem to be cleaner.
Reviewed Nov. 15, 2021
We've had RainSoft now for a while and we've been very happy with it. It uses the salt and the dechlorinator. RainSoft also offered a $25 Home Depot gift card, which I did get. The install happened immediately, too.
Reviewed Nov. 14, 2021
We had an older system and then we had to replace it. The individual explained everything and installed it. With this newer system, I don't have to replace the salt as much. The water is soft.
Reviewed Nov. 13, 2021
We bought both the clothes washer system and the softener with the three tanks from Sunrun and setting up the system was nice and simple. The rep was efficient about it and it’s still going good. At first, you see the big difference and now, you don't notice a difference. But if you go back to the old system, you would see a big difference. It's one of those things that you get acclimated to.
Reviewed Nov. 12, 2021
The RainSoft water test consultant came out to my house. He was able to explain the chemistry, how it works, what the install would consist of, and why it worked. And the demonstration with the chemicals, he compared it to my pool water. He did a very thorough job and was very personable. The techs were significantly challenged to install it because of the way the water comes into the home and everything. They went above and beyond. I went through a lot of bottled water because I didn't like the taste of the tap water. But I don't do that anymore. I also no longer filter my pet water or coffee water. I also noticed a significant difference in the feel with the different soaps. Stop drinking bottled water and having to recycle all that plastic. It's gonna pay for itself. Take a look at it if you don't like the taste of your water. It's amazingly different.
Reviewed Nov. 11, 2021
I'm very pleased with the function of the equipment but I got ripped off as part of the sales presentation. We were told that a perk in buying the system was we would get free soap and household cleaning materials for the next years. But when we went on, it was a misrepresentation. What RainSoft gave us was points to use on purchases with a cap. So, it was like buying triple price cleaning materials and getting half price off on them and still spending more than double than you would in the store. We were very displeased about that.
Reviewed Nov. 10, 2021
The guy came, showed me the amount of junk in my water, talked to me about the different products RainSoft had, and I picked the stuff I wanted. I have the drinking water filters put in under my kitchen sink and the water treatment system that's in my garage. Also, I've been using all of RainSoft's products and I love them. I use a lot less soap, and I don't have to buy fabric softener. My skin and hair are better. I don't use a bunch of conditioner and junk in my hair. Their cleaning products are awesome. And just cleaning with fresh, clean, pure water makes a huge difference.
Reviewed Nov. 9, 2021
The guy came, gave us the demo, we were convinced to purchase the system and we went through it. The installers knew what they were doing and it was all good. I found RainSoft as a very good product. It has had a lot of difference. The skin dryness were our most common issues. My daughter has eczema and she no more complains about being dry. She also used to complain about the clothes. It is a bit expensive when it is compared with other brands. I wish they could work out the prices. Otherwise, it's 100% good. I recommended RainSoft to my knowns and friends.
Reviewed Nov. 8, 2021
RainSoft called the one day, then came the same day and installed it then. It was a lot faster than I thought it would. We had two little kids running around and the tech would always let us take care of the kids quickly. Or if we had a question, he would be able to answer anything. He was a nice guy. We got the salt bin downstairs and the drinking water one underneath the kitchen sink. We also got that UV one that goes into the furnace.
I took a shower right away after it was installed. I said, "Wow, what a difference." Also, my coffee tastes a lot better, our clothes are a lot cleaner and the fabric started turning softer. We also don't see that scale build-up anymore on our glass shower door and in the sink. RainSoft keeps in contact with us to make sure everything is running right and they will come out once a year and check it. They said the only thing I got to do is keep up with the salt. But the salts haven't gone down at all. So far, there is virtually no upkeep. RainSoft is the best choice of life.
Reviewed Nov. 7, 2021
We're very pleased with the way we were treated and with how everything was done. RainSoft cleaned up beautifully after themselves. When everything with the installation was completed, everything was explained to us. We use the system very happily. We have the extra faucet now on our sink and we get the drinking water and the water that I cook with from there. It's convenient. Now that I have adjusted to the difference in taste, I'm pleased with the taste of the water.
Reviewed Nov. 6, 2021
We had a bit of an issue with the installation. Some people showed up to my house when they weren't supposed to and tried to open my gates. My pregnant wife saw it on a video camera and freaked out. Aside from that, it was good. You feel a difference in the water.
Reviewed Nov. 5, 2021
The guy from RainSoft that came out was nice. The water tastes 1,000% better. We also noticed a difference in using the soap because it doesn't take as much as it used to. Our skin feels better, too.
Reviewed Nov. 4, 2021
I was at Home Depot and the presentation that was given was thorough, and I thought that RainSoft was a good product. I feel silky smooth after I'm done with a shower. Also, the clothes are much softer after a wash. Also, my eczema flare ups are less severe. I like the rinse off products as well. The soap works very well with the treatmeant of the water. The system is flawless in terms of the repairs. The reps came out and fixed the salt level, because they said it was a little high. So, that was really good.
Reviewed Nov. 3, 2021
We have the RainSoft system hooked up in our garage with a line through the wall to our hook-up to the city. The installer gave us a full explanation of the system and walked us through all the different aspects of it once it was completed. He was pretty efficient. He just got right at it and worked at it. Since we had the system installed, the water tastes good and we use less cleaning products when we're doing anything. The only downside is that my wife has to find the right hair product. Whatever she uses doesn't really come out of her hair well because of the softness of the water. But in her words, "That's a small price to pay for all the other benefits we have with them."
Reviewed Nov. 2, 2021
Maintaining the RainSoft system is basically nothing. I just add salt. With the system, the water is clean when I take a shower. Also, it's better to use the recommended soap for RainSoft products. Additionally, if you get the washing detergent system, you don’t need to get detergent for your house.
Reviewed Nov. 1, 2021
Everything was good with the installation. The guys were very nice. Now that we have the system, the water tastes better.
Reviewed Oct. 31, 2021
The rep who did the water test was very upfront, honest, and not pushy. The guy who installed my system blocked the access to my sprinkler system. I called and RainSoft was like, "We'll have him come out and move it right away." He was supposed to come that week but he didn't come until I called a second time. And then he came the following week. So, it was three weeks that my sprinkler system was blocked which isn't a really big deal. But it was like I didn't care when he came. I wanted him to come sooner than later so it was a little aggravating. But other than that, it was fine and he was very polite. He apologized and moved the system.
Reviewed Oct. 30, 2021
We got a little packet in the mail from RainSoft asking for a water sample and I sent it back, and then they came out to do the testing, and then we got the system. Installation was done in under 24 hours from when the analyst came and they were in and out in under an hour. Everything was explained perfectly. It was great. Since having the system, the shower feels completely different. The laundry feels completely different. Drinking water is excellent. We won't drink anything anywhere else at this point. We're taking our water with us everywhere.
Reviewed Oct. 29, 2021
My water was not great and now that I got RainSoft, I got better water. It tastes better. It doesn't smell like chlorine like it was before. If you had the extra money hanging around, getting RainSoft is worth it.
Reviewed Oct. 28, 2021
Our water felt gritty and there was always a film in our tubs and the color of the water was brown. We got RainSoft and everything went smoothly with the installation. Now that we have the system, the color, the smell and the feel of the water is softer. Our clothes are cleaner, too. I feel, all around, our water's a lot better. It's a great service. I love it. You should get RainSoft. It will improve your water and will help keep your appliances running in the long-run. It's a great system.
Reviewed Oct. 27, 2021
When I moved in, there was a RainSoft set up already in the home and I just updated it. The representative I worked with was very nice. Since the upgrade, there's a huge difference because the feel of the water, the smell of my laundry and everything are different.
Reviewed Oct. 26, 2021
After doing the testing, we found that our water supply was crappy. It had a lot of chemicals and stuff in it or particles. With RainSoft, we noticed a difference in our skin that it's softer and it rinses out much better in the wash. My husband had a rash for years that he could never get to go away and it's gone. We love RainSoft. The installers were very knowledgeable and accommodating. We showed them where we wanted the system and they said they could put it there. They were good to work with.
Reviewed Oct. 25, 2021
I like RainSoft and I’m enjoying the system very much. The water is softer and seems cleaner. Brian, the installer, did a fantastic job. He was professional and efficient. He brought everything out and installed it. There was no wasted movement and he knew exactly what he was doing.
Reviewed Oct. 24, 2021
The RainSoft softener is great. My wife has eczema and that all went away ever since we started using it. The only thing that I'm not happy with is the air solution thing. Within the first week, a bulb went out in it and I haven't been able to figure out who to contact about the bulb or if I need to buy one or if that's under a warranty.
Reviewed Oct. 23, 2021
The installation of the RainSoft water treatment system took a little bit longer than I expected but it went fine, and things are hooked up and working well. Now, my eyes don’t burn in my shower and the water is a lot cleaner. I can drink the other water from the sink and it’s not disgusting.
Reviewed Oct. 22, 2021
We get lots of soapy bubbles now that we had their system installed and the commodes don't have the ring on them quite as much. Also, the water tastes good. We're drinking the water straight from the faucet so we save a lot from not buying water bottles. And we don't have to use as much shampoo anymore. The bottle lasts longer. We also got something for the laundry and I don't have to use as much laundry detergent now.
Reviewed Oct. 21, 2021
RainSoft's sales rep was awesome and their technicians were very professional. The guy that came out to do the install and went over the system with me was also great. However, there is the app that I have never been able to connect my phone with the part itself. So, I have no idea what I'm doing with that. It just sits down there and I wish it was easier to set up. But I use the system and my water feels cleaner. It tastes better and I know that there's not a ton of junk going into my body like there was before.
Reviewed Oct. 21, 2021
The installer was a very nice person, but he drilled the supports into the drywall and the next day, it fell out. So we had somebody come back out and drill it in the studs where it was supposed to be. But the guy who came out to fix the mounting issue needed to have been better prepared. He had no lumber with him at all. A pre-stage silt filter was mounted before the actual units themselves. It was installed in the drywall with just mollies. There was no stud in the middle. I had to go out in the garage and find him a piece of wood to screw into the studs so that he could mount the filter on the wood. It's not a big issue as far as I'm concerned because I happened to have the wood. But if I hadn't, then he’d have had to leave and go find some wood and come back, and the whole process would have gotten lengthened considerably. Other than that, he was professional. I had no problems with his attitude and the level of his workmanship.
Our tannin situation is so severe that we're changing the filter every two weeks. If he showed up, that's the input we’d give him.
Reviewed Oct. 20, 2021
I purchased a TC water softener from Florida Energy Water and Air. This water softener killed all of the grass between it and the where the water drains out to the sewer. Another tech was sent out that stated the first tech dug the discharge 2 feet deep when it is supposed to be at least 6 and that he had corrected the issue. My grass never regrew and the discharge pipe is constantly pushed out of the tube. When I scheduled another tech, they ghosted me and never showed, then the company scheduled me an appointment for two weeks out. Horrible customer service. I do not recommend. This product will kill your yard and Florida Energy Water and Air doesn’t care about helping you after they have your money.
Dear Quentin,
We appreciate you making us aware of the problems you have experienced with the installation of your RainSoft system. At this time we understand Florida Energy, Water and Air has fixed the drain line and is scheduled to replace the dead grass tomorrow. We apologize for the difficulties you have experienced with your local dealer and for falling short of your expectations. Please contact us directly if we can be of any further assistance.
Kind Regards.RainSoft Customer Service
Reviewed Oct. 20, 2021
The sales representative from Rainsoft was by far the greatest guy ever. He was spot-on. We had a major problem where our system was full of water. They came and fixed it. Now, it hasn't used any salt at all. We just figured this out the other day. We thought maybe it was just because sometimes you have to go in and hit it a little, but now, it's not even using any, so we are so confused. We went from loving this, and two days into it, it was nothing but water because the guy only put two bags of salt in it. So, they had to replace something. We have the whole house system. My hair and skin were horrible and we never drank water at all. Now, the water is definitely softer. My hair and my skin are better and we're drinking water.
Reviewed Oct. 20, 2021
There was a promotion at Home Depot and the rep I worked with didn't speak English very well so it was a little bit hard to understand her. I didn't even know what I was signing up for. Then, a representative from Quality came by and they did a little display kind of thing. The rep was really informative and the system is something we wanted and we were interested because our house is brand-new and the city has really hard water. Since having the system, the main thing that I've noticed is I don't have to use a squeegee to keep the shower clean anymore. The glass stays clean. Another thing is everybody's acne has cleared up.
Reviewed Oct. 19, 2021
RainSoft is great. We have pretty hard water and it was messing up things, including the showers and the coffeemaker. But since having the water system, taking a shower is a different experience. It doesn't take near as much soap. We're happy with the system. It cycles as needed so it doesn't use a lot of salt though. But I expected more salt to be used because I'm used to the system I had before where it always ran every night. So now, I have to remind myself to go check the level of salt too.
Reviewed Oct. 19, 2021
The sales rep and the tech were fabulous. Since getting the system, our water tastes and cleans better.
Reviewed Oct. 18, 2021
The salesman did a good sales pitch. He was a good salesman. Home Depot is working with the RainSoft people. Home Depot stands behind the product and they're good installers. So, it's all good. But I do want a follow-up visit because I want my water tested again and to check the system if it's working.
Reviewed Oct. 17, 2021
RainSoft's rep was well-mannered and he walked me through everything. But he said that he needed to put a sign out front for my house so that the men who came to install it would know where to go and I still have a sign. I had to call them to ask them to please take it. I feel like it was free advertising and I'm not impressed about that. Other than that, the installers did a great job. Before the heating element ring was starting to turn all white on my a brand-new dishwasher but now that's no longer the case. It's back to its original color. My bathtub and faucets are also a lot cleaner, plus I'm not getting the soap scum or the calcium buildup on the glassware. So, that's good.
Reviewed Oct. 16, 2021
We have the system with RainSoft where they put the stuff back in so you can drink the water and it tastes a lot better. Washing clothes is a lot easier and showering takes a little getting used to but you come out a lot cleaner. The dishwasher is a lot cleaner too and there are no streaks and smell. You should make sure though that you have a filter in your ice cube maker because we just moved in here and we don’t have an ice filter on it. I understand that the system takes all the stuff out but some reason, I don't have anything for the ice cube maker so it's not tasting very well. But other than that, everything's going good.
Reviewed Oct. 15, 2021
I had a representative that would come and service the equipment every two years. COVID came so everything got messed up. I called my representative but the person in charge retired. My system stopped working since early part of the year. And I thought, “Okay. I need to have this looked at.” So I went online and got another service rep. He came out and looked at the system. He said, “Okay. I recommend that you upgrade.” So we did. It was still RainSoft but they took the old system out and upgraded to a newer one. I have better water now. Because the old system stopped working because it's mechanical. After 20 years, technology changes. The tech always comes and changes the water filter for the sink in the kitchen.
The only problem that I had was he gave me a big discount on the new one because I already had the old system. I went to either Lowe's or Home Depot and looked for water softeners, RainSoft was much higher than a new one there, but when I talked to the representative, he said something about the service. I had RainSoft so he gave me a good price on the new one.

Reviewed Oct. 14, 2021
BEWARE. Where do I start? The salesman. He came to the house to sell the Rainsoft equipment. He tried to also sell us his book and some steaks. We foolishly bought the water softener, the Airmaster, and the Cleanstart for washer. He wanted to have them come install that evening. We asked to wait until the next day at least. When they showed up to install, they did not have all the equipment and didn’t tell me until they had already started. During this installation, they ripped the door halfway off the dishwasher and hit the fridge, leaving a nice dent and scratch. They did reimburse us for the fridge door AFTER MIKE called us on a Saturday morning being extremely rude saying they didn’t want to pay. I had to call the main office for them to do something.
They installed the equipment they had on hand and said they would come back. When they came back, they were there until well after 10pm. (I do understand technical issues, I work in networking.) However, they went to leave, and I had to point out to them that the lights weren’t on for the airmaster, so they had tried to leave it unfinished. Soon after this, we noticed that the water was coming out as pure salt first thing in the morning. Turns out, they had installed the drainage pipe wrong, so it wasn’t being cleaned out properly. They came back again to fix it and also found out that the cleanstart had not been working the entire time. So basically, we had been paying a substantial amount for equipment that never worked.
Every time they came to our home, they broke something or did something wrong. I just looked inside the tank this morning and it is FULL of dirty water and no salt. This is their ‘finished’ job. I’ll post a picture if I’m able. This has been nothing but a hassle, and I sincerely wish we never got involved. Hopefully I can save others from making this same mistake, because the stress of this has been detrimental to our family. Please be careful. -HC
Reviewed Oct. 14, 2021
The price of the unit is considerably more than most other units out there. The system didn't do everything RainSoft said it would, but it helped. Also, the technician was great.
Reviewed Oct. 13, 2021
When we bought our home, RainSoft came and tested our water. They showed us exactly what was in the water and how we could fix it. And we bought the system. The water is the best water we can drink. A few of my friends have got the system because of my husband and I. And we were kidding around that we became water snobs because we carry our water bottles everywhere. We go to New York for Thanksgiving, and I was like, "Oh, shoot. This coffee just does not taste good without my water." So we love our system. Everyone should have one. It makes cleaning so much easier. We don't get that soap scum all around in our bathtub. Dishes don't get those water spots on them. We saved money because we don't need as much laundry detergent, shampoo and dish soap.
RainSoft sells the best system. Friends of mine who have systems call me and find out because I always brag about my water. Our first day with it, my husband bought me brand new pans and pots, and I burned rice in my pot the first time I used it. I've thrown pots away because of it. My husband said, "Just put the water. Just let it soak in the water overnight and see what happens." The next day, the entire round bottom of my pot burnt rice was floating at the top. And the only thing I had to clean was this slimy film from the rice on the bottom. I was impressed.
Our system was working great. And all of a sudden we started getting the iodine. Stains in our toilet. We called RainSoft. And it turned because we have a well and they're doing so much building here that stuff changed in our soil so our well started getting more iron. So they did something. We got one thing added and it completely cleaned it up.
Reviewed Oct. 12, 2021
Home Depot sent out Scotty to test our water and he was from RainSoft. He was fantastic and we purchased a system from him. The only thing I had to do after the installation was to install an additional junction box to support the extra plugs that were coming off the units that I didn't know about. Other than that, I had no problems with the system. The original water I had has left water spots on everything. It had so much iron and it colored the outside of the house orange on the irrigation system. Within two weeks of having that water in the house, the toilets started turning brown. Once we got the RainSoft system, we had the toilets professionally cleaned out and the brown color hasn't come back since then.
Everything has gone smoothly. RainSoft is very professional about everything. I would recommend this product to anybody that's looking for a water softening system in Central Florida.I recommend that RainSoft lets its sales reps know if an additional outlet is needed. If people buy the system we used, it takes a minimum of three plugs. So, if you have a two-plug outlet, you have to get another junction box added in.
Reviewed Oct. 11, 2021
The water is a lot better and we don't use much soap. And conditioning the water is a lot better.
Reviewed Oct. 10, 2021
RainSoft's reverse osmosis is great but the overall system is still a bit iffy. One of the main reasons why I wanted the RainSoft system was that I thought that would get rid of the red ring around the toilet. But it had gotten worse, which is weird. I also chose RainSoft for the simple fact that a friend of mine referred it. But I sort of wish I waited because in the subdivision that I had purchased through, the builder gave a promotion to all the new homeowners, which is way cheaper than RainSoft. I was in the process of planning to call Home Depot to see what are my options because with that, we get 12 months free and it's a fraction of the price. And it's exclusive to just us, so I'm having second thoughts. But I haven't heard anything from the person that was supposed to come back and do my follow-up and it's been over a month.
Reviewed Oct. 9, 2021
Here in Miami they play with the client and after he signs I know ... I bought to have alkaline water for my son with down syndrome and I received nothing. I signed on August 2, 2021 and to this date I have no water to drink and I continue to buy bottled water because the one that comes out through the filter has a strange taste. I almost have to start paying and I do not have the service for which I sign. Another case I have a video of the boss where I arrive an hour and a half late to the appointment saying, "** I do not return again," because it was the second time they went for the same trouble.
Reviewed Oct. 9, 2021
Before getting RainSoft, you can really smell the chlorine in the water. I had to boil it and put it in the refrigerator for it to work so we have drinking water. Since having RainSoft installed, the taste of the water is so much different. It doesn't have the aftertaste and I don't have to boil water. It's really nice. We're enjoying RainSoft. Also, the reps seem to be pretty nice and very friendly.
Reviewed Oct. 8, 2021
We have very good experiences with the sales team. The installation was quicker than normal. We had a really good and pleasant experience.
Reviewed Oct. 7, 2021
After 2 weeks in our home, tasted salt and chemicals in shower. No alarms on system to shoe anything wrong. Unbeknownst to us, our dogs had been drinking this water for days (lost taste due to Covid), so ended up at emergency vet with massive bills. Then when owner finally called two days later, started screaming at ME over the phone for being upset. Don't even TRY to get it OUT of your house. You can't per their contract. Service only. And you have NO IDEA WHEN ITS DEFECTIVE because there are no safety features on it. Unbelievably rude and belligerent co pant that installs. So once it's in your house beware. This IS A NIGHTMARE!!!
Our distributor, All American Water Treatment, installed a water system at Kathleen’s home on 9/17/21. Our dealer stated that 2-3 weeks later Mrs. Kathleen phoned complaining of salty water. After asking the customer a few questions, the dealer surmised the salty water is probably due to a fair amount of water being used during the time the system is going through the regeneration cycle. A simple fix to this problem is to change the time the system is set to recycle. The dealer said they went to the customer's house the next day to make the necessary adjustments . The technician tested the water first and found the system working properly. Mr. ** asked the technician what he was doing and why they were not removing the system. According to the owner of All American Water Treatment, Mr. used belligerent language toward the technician and also while he was on the phone with the owner. Due to the customer's behavior, the technician did not complete the adjustment and left the customer's house. In closing, the dealer would be more than happy to visit with the customer again to make any necessary adjustments.
Reviewed Oct. 7, 2021
Everybody and everything was awesome. They installed the system at my mom's house in August and my mom noticed that her skin is not as crazy.
Reviewed Oct. 6, 2021
Since having RainSoft, the water had a lot less chlorine. They did a great install and left me their phone number if I need to contact them at any time. They also gave me some stuff for two years’ worth. It's quite a lot.
Reviewed Oct. 5, 2021
We had a RainSoft system years ago and our water was crystal clear and drinkable on that. But a pipe busted loose and it soaked the system one night and ruined it. At the time, it was $1,500 to fix it, and financially, it wasn't in our budget, so we went with Culligan and we rented one. We had it for several years and I finally just bought it off rather than paying monthly. We had to call again and I was looking for someone to come and tell me what was wrong with ours. The water smelled and our tub and toilet were turning brown. We were on a well. Also, my wife has digestive issues, and we felt the water was doing part of that. We had bought a water cooler-heater kind of deal, but we started to see about a water softener. I got online and somehow I ended up at HomeAdvisor and they gave me RainSoft's number and I called.
We couldn't remember what we had had prior to. When they said RainSoft, it rang a bell in my head and it was the first one we had and we really liked. The representative tested our water and we decided to go ahead and buy a new one. We just had it for about 30 days or so. I paid all my bills online and I actually forgot about it. I let it slide by me until the 8th and I woke up that morning thinking that I listed it on my computer as Aqua. It came up with some other name that I'd saved the page to. I made a payment on it then I got a phone call about three hours later at work from a man from Aqua Finance.
I knew he was calling to ask why I hadn't made a payment yet. But then, he pulled up my account and said that I already did. I told him that it was coincidental that he called me that day 'cause I just made it. I hate being late. I pay prior to before I'm late and I was late on my very first payment. He was so easy to talk to, gracious, and he apologized for even calling me. Since having it, the water is not as smelly. We also got our tub back to white and it's staying white, so that's really a good deal. More importantly, my wife is doing good. I might have saved a little bit of money with Culligan, but I was already sold out to RainSoft from my first experience, so I was really happy with it.
I just wish we'd move 30 days faster because we've been dealing with it for several years and we finally got to a point and think that maybe it's the water. I went and spent $200, $300 to buy this cooler water just before we got ahold of RainSoft and we haven't used it since. I could have saved a couple hundred dollars. Then I didn't quite understand their financing. It's like a credit card versus a regular bill. They said that the paperwork they sent was a credit card. I paid off $150. I'm not gonna pay $30 a month. If I get that paid off, I got a one or two saying that they'll come and check it in two years. But now, the rep said it was $190, and they do a check up on it and change the seals. I wanted to know if they put that on that card, or is it a revolving account that we would have with them or is it was we pay it off, does that card deal end. But then it is not really important to me because we just paid them.
Reviewed Oct. 4, 2021
I've had the product installed for a couple of months now. RainSoft is supposed to be taking $125 direct deposit out of my girlfriend's account, and yet we still haven't been charged anything. I'm very confused as to what is going on and I don't want to all of a sudden end up having extra penalties incurred. Other than that, I'm very happy with the service. The water feels nicer on the skin. Then the drinking water is way better.
Reviewed Oct. 3, 2021
We were introduced to RainSoft by the Welcome Wagon in the area and we saw what was in our water. We liked the deal and we went forward. After the installation, we went out to the garage and found the puddle. One of the elbows was not completely seated so the inbound water was leaking. I called the salesman at 6:30, 7:00. He was at our door at 9:00, 10:00 and then he fixed it. Overall, RainSoft is a great product. It was put in what I thought was record time with a group of guys that were very courteous, kind, and caring about the work they did. I'm very happy with them. I'd recommend this product to anybody.
Reviewed Oct. 2, 2021
The installation was really good. There was a unit that was placed underneath the kitchen sink and then there was another unit that was placed inside the garage near the water heater. Now, the water is a little bit softer and it tastes a lot better.
Reviewed Oct. 1, 2021
The salespeople were nice guys. They were friendly and helpful too. The installation was done in just one evening. It was flawless. The installers did a good job. The water is pure now, and it also tastes better than before.
Reviewed Sept. 30, 2021
I got the two tanks with the discharge, and then the under the sink, the reverse osmosis with the five different filters. The installation went great. The guys were awesome. It was a great experience and we loved it. Night and day, the water’s perfect.
Reviewed Sept. 29, 2021
The gentleman that installed the softener did a great job. He was very nice and personable.
Reviewed Sept. 28, 2021
The dude who came and did the water test knew a bunch about water and the different stuff that's in it. When he did the test, the demonstrations were pretty cool. I would start to laugh and be like, “No way". The installer came late in the afternoon the first Saturday they came out. So all they could do was the one under the sink. Then, they had to come out on another Saturday. Two weeks after, they did the rest of the home.
Reviewed Sept. 27, 2021
The rep and the tech were absolutely amazing. They were very professional and knowledgeable. The tech answered any of the questions I had. Their work was outstanding and they didn't leave any trash lying around. I like the soap pack they provided. Rainsoft did a top-notch job. We couldn't be happier with it. This was a pleasurable and hassle-free experience.
Reviewed Sept. 24, 2021
We have noticed improvement on our water. RainSoft is a little pricey, but as long as it does what it's supposed to do, I'll be okay with it.
Reviewed Sept. 12, 2021
I moved here and the water was terrible. I received some type of flyer from RainSoft and I reached out to them. They were great to deal with. They worked with me to get my financing set up until I sold a property where I moved here from because I wasn't expecting that big of an expense to hit me right up front. Since having the system, I don't have to clean my toilets. They just get black in two days. I don't even know how people can sell a house here without some kind of treatment system, so it's been much improved, and I would not have stayed in this house could I not have gotten something to fix that.
Reviewed Sept. 11, 2021
The process and the time that RainSoft took to explain the various things that were happening, especially in the water and the transformation, was amazing. The sales representative was very knowledgeable and understandable as well, and he broke things down the way that anyone could understand. After having the system installed, it knocked out the smell that the water had. That's one of the things that really gave me much more confidence to go full out with the company. It lives up to my expectations. Then what happens is that when the water comes out, the top looks white. My wife was saying that and I explained to her that because of the system and these fine tubes and all the straining system that it’s been through, it caused bubbles to form. But when it comes out, everything is white and clear and it tastes good, different, and it smells way better.
Reviewed Sept. 10, 2021
The gentleman came, gave his pitch and we agreed to have the system installed. It was a pleasant and easy purchase. The water tastes good. There's no water residue on anything, so I presume the system is doing what it's supposed to.
Reviewed Sept. 9, 2021
The RainSoft consultant came in, took us to the kitchen sink, and did an hour long demonstration. And since we were thinking about getting a water softening system for a while, it was an easy sell for us, we signed the paperwork, and got everything squared away. We had a gentleman come over to install the system. It took a couple of hours on a Saturday. We have a fairly open basement that is only semi-finished, so it was easy for him to figure out where to put everything and to hook everything up.
The only problem that we had was after he left, it turned out that one of the flow meters was bad. So, we had to have someone else come back and replace it because it wasn't counting the gallons of water that went through the system. The first installer could have checked it before leaving. But everything else has been wonderful. It seems to be working as planned. We have soft water now. If you're looking for a soft water system and you have the money for RainSoft, check it out.
Reviewed Sept. 8, 2021
The installation of my RainSoft went great. I bought the unit and they installed it the same day. Everything's working fine. The water seems to be better.
Reviewed Sept. 2, 2021
The water softening aspect of the system is outstanding. I don't see any more buildup on the fixtures and no more rings around inside the toilets like when they sit for a while. Also, when we shower, the water feels silky and when we wash our hair, we rinse longer because it feels too slippery. The RainSoft system softened the water like crazy. The other thing is the drinking water at the tap. I did the reverse osmosis and the water is so much lighter. It's much better than the filtered water that I was getting from my refrigerator. Also, the CleanStart works really well. I'm using less and I'm using only cold water so I can mix colors and whites, which saves me from having to do two loads. The whites are cleaner.
Reviewed Sept. 1, 2021
Since having RainSoft installed, I don't need to use nearly the detergents or soap. Much easier to clean things. The skin and hair love it. I don't have to nearly put on the amount of moisturizer that I used to. Everybody was also really nice, professional, answered all my questions when I had them, and so I was very impressed with them. Overall, it's a great experience.
Reviewed Aug. 31, 2021
We had only been in this home for probably three days when the salesman came and did his testing. He was very knowledgeable and informative, and we were impressed. The softener was installed almost immediately. The installation itself was good, except the guy didn’t come until about 9:00 at night. Then, he told us that he was going to fill the water softener with salt but he failed to do that. We had to call him back and probably a week later, we got the salt. Since having the softener installed, the water seems softer when you’re washing dishes. It doesn't take as much soap and it seems to rinse better. When you take a shower, your body feels cleaner. RainSoft is expensive but the system works well. People should get it.
Reviewed Aug. 30, 2021
The installers of RainSoft were fabulous and very nice. I'm very pleased with them. I had to have my drinking system removed because they were redoing my kitchen. The gentleman came out, removed it and put it in a safe place. He said, “We’ll be back to reinstall it when your kitchen’s done.” They were very easy to work with and accommodating, too.
Reviewed Aug. 29, 2021
I would like to know how much salt the system uses. The salesperson that was here said two bags of salt a year. Whereas the other guy that came in after told us it would be a couple of bags every four to six months. We're also getting some of the deposits when water stays in someplace. But other than that, we've been really happy with RainSoft. We've noticed the cleaning products work better and the taste of the water itself.
Reviewed Aug. 28, 2021
Since having RainSoft, I now have softer water, no smells and no mildew in the bathrooms. The cost is worth it. I could see it being very expensive for some people. But to me, it was really important.
Reviewed Aug. 27, 2021
The reps and installers of RainSoft were great. Now, our water is way better. There's no odor. It's hard to get used to the soft water, 'cause where I come from, the water's very hard. So, being used to the bleachy, chloriney hard water, now when our hands are soft, we're like, "Eew, it's slimy." But we're definitely getting used to it. Definitely the first month, all three of us in the house had our skin detoxed. Everybody's skin got really nice and clear. We feel better and we want to drink water now.
Reviewed Aug. 26, 2021
I liked the RainSoft rep that came out. He did a good job and was friendly, too. Now, there's no iron in my water.
Reviewed Aug. 25, 2021
I have a neighbor who is also a friend of ours. She was given a demonstration for RainSoft and she was really impressed. She gave our name as one of the referrals and RainSoft gave us a call. We made ourselves available for the gentleman to come out and do a demonstration. We were sold after we saw the demonstration.
We had a couple of hiccups with the RainSoft process. There was a point of contact that we had with regards to our five-year guaranteed supply of cleaning products. RainSoft partnered with this company. I had a little bit of a hiccup with the person from that company to the point where I had to report her. I also wasn't satisfied with my recent experience with a RainSoft representative but I liked the way RainSoft handled it. Outside of that, our experience with the actual water has been phenomenal. We love it and we are enjoying the quality of the water since we had the equipment installed.
Reviewed Aug. 24, 2021
RainSoft's reps were very knowledgeable. The sales rep was the kind of guy I would have a beer with and the installers made sure that everything was cleaned up. I like the way that the equipment is compact, in my garage, and out of the way. I can easily go out there, look at the digital display, and see if it's time to add salt. It's also not really expensive and with all of the bonus stuff they give you when you purchase it, it's worth it. They gave us soaps, cleaners, and stuff to help offset the monthly cost. We wish those had been explained a little bit better by the sales guy. When he explained that portion of the deal, he made it sound like it’d be more financially beneficial. But there is some benefit as far as not buying as much cleaning supplies. Other than that, the water is much softer with RainSoft and it tastes better. There's also no chlorine smell to it.
Reviewed Aug. 23, 2021
We love our RainSoft. The water is much softer, even when you take a bath or a shower. You also don't need lotions because it's coming off of your own oils like the rep explained to us. When we went to Oklahoma, we stayed in a cabin where they didn't have RainSoft and we could tell the difference in the water. RainSoft's rep also told us that our coffee was going to be totally different and when I made my coffee, it was phenomenal. He said that the filters at the bottom would normally last about eight to nine months and that somebody from RainSoft would give us a call to tell us not to forget to change it. He then told us about the levels of the salt that's in the tube in our garage and that when it gets down, it'll show us on this digital screen what to fill it up to. All in all, I tell all my friends and sisters that everybody needs to get RainSoft, especially if you have kids that have allergies and eczema.
Reviewed Aug. 22, 2021
We've had RainSoft before until it just got so old, it went bad. We ended up just replacing it. Installation was spread out over a few days because it was raining off and on, but they got it in. Everything went well, and now, the water is soft and everything is much cleaner.
Reviewed Aug. 21, 2021
The sales rep was very professional, friendly, and knowledgeable. Everything was good, except RainSoft never gave me my $20 gift card for Home Depot. Apart from that, the guy came out and knew what he was doing and where he had to go. He was very knowledgeable about the install, professional, and showed me how to run it, what to watch for with the salt, and how to reset the equipment when we add salt. Both of the tanks on the outside of the house were installed and instantly, the taste of the water and the hardness of it were different. Water's water, but there was a major difference. I would absolutely recommend RainSoft.
Reviewed Aug. 20, 2021
We just built a new house, and we went with a water softener because we could tell the water was hard. There is a RainSoft representative that lives in our neighborhood and I met her. She gave me information about the system and how great it is, so I reached out to her when we decided we wanted to do something. The day they scheduled the installation, my husband ended up getting called out on the job and I was working in a clinic and couldn't get away. Erica, our representative, showed up at our house, met them and took care of that for us so that we didn't have to miss that appointment. She was amazing.
All in all, it was an awesome experience through the finish, and I can definitely tell the difference since having the system. I've noticed our water tastes better, and when we shower, I can feel my skin isn't dry every time I get out of the shower like it used to be. Also, we have a glass shower and I've noticed that that hardness doesn't cling to the glass anymore.
Reviewed Aug. 19, 2021
The whole process from getting the system installed was simple, and it doesn't take up a lot of space. I like RainSoft, and I enjoy it. I've heard of it in the past, and I know people who've had it, but the main reason I got it was on how the sales guys came and tested the water and guaranteed a certain level of filtering and purity. The system definitely makes my skin softer, and the taste of it is also much different compared to drinking anything else. Apart from adding salt, which I'm gonna have to do, there isn't any maintenance. If there is, it will be done through the people who installed it.
Reviewed Aug. 18, 2021
The rep from RainSoft said that she was giving me this price but once she walks out the door, he couldn’t give me this price again. So, it was a high-pressure sale and very expensive, and we didn't get to shop around. But the rep was following the process she was taught to follow. I've been in sales most of my life so I get it. I loved her and had a blast with her. She was funny and we were like minded so we had lots of sidebar conversations and laughing and joking and carrying on. She was wonderful.
The system takes up a lot of space underneath our kitchen sink because we did the double filter system for the drinking water. But it's not a big deal. We even took the filter for the ice and cold water out of the refrigerator because our refrigerator can run without it and it was almost like the filter that's in the fridge ruined the expensive filtered water. We constantly had stuff floating in our water from the ice melting before we got the system. We don't now. Ice stays nice and clear. I’ve noticed the difference in how the water feels. There are 15 years’ worth of water deposits on my last shower door and I couldn't get it off. But now, I don't have any new water deposits anywhere.
I'm very glad that we got the system with all the crap in the water everywhere. We even saw it and I feel better that I'm drinking filtered water. But RainSoft’s price is still way too expensive. The pressure got to us and we didn't want to be drinking any more of that water that we just saw tested. Also, last minute, they threw in all these free products that you can get from this other company that say "natural" until you read the label and realize there are chemicals in there. I don't like most of the free products that they've given. They smell chemically and one of the products burned a hole in my clothes. So, even though the label says these are natural products and the title of the products has natural in it, it’s not. They are just mostly natural.
Reviewed Aug. 17, 2021
My husband already knew exactly what he wanted and we didn't have to go through the sales rep from RainSoft. But the rep said that he would show us what was in there and I said okay. I was interested in what he had to show that was in our water but my husband knew only because we had it before. The installation was quick although the installers had to come back because it was pouring down rain and they could not dig out the pipe from the sewerage to the house. They had to wait until it was completely dry. But once they came back two days later and it had dried out, it took two hours and everything was done.
The quality of the system looks good. My husband said he filled up the rest of the bag. My mother has the big, tall one and it's this gargantuan thing. She loves it but my husband didn’t want that. We got the shorties and it goes right underneath his workbench, which he was very happy about. The installer said that this was a great project. If we ever moved, we would have them come back and do it again.
Reviewed Aug. 16, 2021
We had to think about the RainSoft system and I called the rep back the next day and told him to go ahead. It was a good experience. I got the system with the square salt tank out in the front. It's got a unit that is in the laundry room too, for the water, and there's an outtake for the water that goes out. This is in the far end of my garage. It's a water drain out there when it drains and it's hooked to the vent that goes outside. There's a thing in there for the air that hooks to the ductwork that goes into the house. And it's lit up. Everything else has been green.
My only concern is the brown stain in the toilet. It comes off easy but it's not just a ring. It’s wherever the whole place of water sits in the toilet. I haven't checked lately but it looked good the last time I checked it. I'll talk to somebody on that as well as the type of pellets that go in this machine because when I have to buy some, I gotta know what to buy. I would recommend RainSoft to people though if they ask me the price, they may shy off. I don't give them the price.
Reviewed Aug. 14, 2021
The installers, Montana and Mike, were on point. They were phenomenal guys and they did a good job. The water is softer since having the system installed. My wife's skin dries out really easy and her skin problems have been clearing up. It's a great system.
Reviewed Aug. 13, 2021
I met with the rep of RainSoft one day, we decided to get it, and the next day someone came out and installed it. It went well. They were professional. The rep hooked it up. Once he was done, he explained to me everything. They put one under the sink, and then they put it up outside. After that, I had a schedule with someone else that came and walked me through how to set it up, how to read it on my app or if I have any issue, who to contact. Now, my skin feels amazing. I don’t have to put on any lotion. After taking a shower, my skin is really silky. Normally, I have to put things on my hair to make it soft because of the hot water, but naturally, I don’t have to put anything. My hair was just instantly soft. I love it.
Reviewed Aug. 12, 2021
We're really happy with RainSoft. It's made a big difference in not just my laundry but also in our shower.
Reviewed Aug. 11, 2021
RainSoft happened to call me at the right time and the people who were here were very nice. Now, our water is better than it was. It's clearer and the feeling is it’s clean water.
Reviewed Aug. 10, 2021
I would pick RainSoft over the others. Their customer service and pricing were much better than the others that were out there. I liked Mike, the guy that came out to talk to me about the softener. He was very easy to talk with, informative and responsive to any questions or follow up emails. Having Rainsoft, I can see a huge difference. There's no build up. We have marble countertops and previously, any time you'd wash dishes, the residue is all over. That's been eliminated.
Reviewed Aug. 9, 2021
RainSoft came and did a test on my water, and that’s what made me buy the whole home water purification system. The sales rep was amazing. He was thorough with the water testing. He explained every single step of testing he was doing. The installer did his job and left like he was never here. It was just my system left behind. The water quality is amazing. The spigots for my showerheads are not getting clogged. Before, they were building up with all the calcium. I can also drink tap water now. It tastes a lot better. Shower-wise, I can feel the difference on my skin. I'm really happy with the system. I've told a lot of people on getting the whole RainSoft system.
Reviewed Aug. 8, 2021
RainSoft people came to the house and they did an excellent job. They provided us with the information that we were asking about. The next day, they installed the system. Now, our water is a lot softer and cleaner.
Reviewed Aug. 7, 2021
Our city has very hard water and we have spots in our shower that are hard to get off. The taste of the water is also not very good. We were always trying to get filtered water out of the Brita and other kinds of little filtration systems. When we were at Lowe's, somebody came over to us asking us a couple of questions about water. I wasn't looking for a treatment system but it was something that we had been talking about off and on for five years.
We scheduled a demonstration and we were impressed with it. We went ahead with RainSoft and they installed the system the next day. We have the whole house treatment and we have the upgraded cooking and drinking water. We have distilled water and the taste is amazing. I also don't see nearly as much the spots that I would have in the shower, on dishes, and on glasses. The hardness of the water has gone away. I have referred other people to RainSoft and a couple of them were pretty serious customers who were interested in getting the system as well.
Reviewed Aug. 6, 2021
I was going to look for a filtration system because I’m on well water. I had RainSoft come out and we decided to go ahead and do it. The rep was great and very informative. I like the system very much. I can certainly tell the difference in the water and the effects on my household. I'm pleased.
Reviewed Aug. 5, 2021
The water is extremely bad here in Florida since the water table was so high. There were a lot of heavy chemicals, sulfur, and iron in the water. We knew that we were going to have to have some sort of water treatment system and that a softener wouldn't solve the issue of good quality water. A complete filtration system would be needed. We looked around and talked to one of our friends from down here. He said the top-of-the-line is RainSoft and we should check them out. We wound up doing that.
I'm still learning the system a little bit and the instructions on the tank itself are pretty straightforward. I haven't had to change the salt yet but I know how to do it if the need arises. We were down in St. Augustine yesterday at a restaurant. There is a 20-mile difference where we live versus where the restaurant is located at. I ordered water to drink and I could tell the difference as I could really taste the sulfur in the water. The one issue that I have with the RainSoft system is the cost. If I recommend it to somebody and tell them up front it's gonna be $10,000, it's probably going to turn people away.
Reviewed Aug. 4, 2021
We like our Rainsoft system a lot. I recommend them. Clearly, the water is much much cleaner. The first thing I noticed is the soft water and how much different that is from the old hard city water. The cleanliness of the water is really significant and we enjoy it very much.
Reviewed Aug. 3, 2021
I installed Rainsoft water and air in my home in 2015. When the salesman came to us he told us our system has a warranty on it for however long. In 2019 the air purifier stop working. I called for them to come back and take a look as to what is happening with the system. Instead the rep told me I had to pay almost $250 for someone to come out and do maintenance a year after my system was installed. I was call to schedule a maintenance and when the guy came he told me my water filter wasn’t even ready to be changed cause he can tell we don’t use it very often. That’s after he change it. I don’t understand why my system still has warranty paid for and isn’t working as the salesman said. I am greatly disappointed I paid so much for this system and right now serves no propose in my home.
Reviewed Aug. 3, 2021
Our water is well water and it's a really deep well. I was noticing a little bit of an odor and after we got the system of RainSoft installed, that odor went away. The water now feels like soft water, even though it's not gone through the soft water system, it's just gone through the acidifier. That tastes really good. The person that came out to test our water was really nice and friendly. He didn't try and pressure us, so that was awesome. The person that came and installed it was really friendly, took care of it really quickly and easily. He’d be good a salesman in addition to being an installer. Our installation was really easy because we have a pump and he was able to install the system right next to the pump. It was not in a crawlspace, it's in the basement. So there was easy access to it. It went really fast.
Reviewed Aug. 3, 2021
I was very pleased with the local RainSoft vendor, Anderson Water, Power and Air. They did a good job. Of all the people who came and looked at the problems we had, it was the president of Anderson and he's a very good salesman and showman. He made us a decent deal for a reverse osmosis system and a used generator that we needed. The techs showed up within a couple of weeks and did the installs.
We've been very pleased. There's no lime buildup on the showerheads and dishes are coming out cleaner. Clothes are far softer and there is less detergent needed in the laundry. I have to buy equipment and use direct water from our well to refill the hot tub or the pool, but that’s okay. The fact that Anderson recommends RainSoft products is pretty telling. There is also a good warranty on the equipment. It also matters that Rainsoft has Wi-Fi on the water softener. I'm very much a smart home kind of guy. So that was a nice feature to see.
Reviewed Aug. 2, 2021
We liked the products from RainSoft. Personally, I don't drink water. When the rep had come out that day to test our waters, he had got us to drink our water versus drinking the RainSoft drinking water. And I could even drink it pretty well without having any issues. So, that was a big thing for us, ‘cause I’m drinking water more. When the installer was there, he was really nice. He talked to us and explained stuff to us. It didn't take long at all for him to be out there. I liked the color of the water, it's completely clear. I have animals and I liked the fact that I’m giving them clean water. I noticed a big difference in my washing machine too. When I wash my clothes, they smell better and they look better than what they did before.
Reviewed Aug. 2, 2021
We live in Rockford, Michigan and the water was causing stains in the toilet. Our coffee pot was plugging up. We thought we better get something We had to wait on the reverse osmosis system but it all just took less than a day. With the RO system, the ice in the ice maker is virtually crystal clear. That's never happened before. And we haven't had to clean the coffee pot out of minerals since we got the system. That's a big plus to me.
Reviewed Aug. 1, 2021
I love the RainSoft system. I wish I could buy one and have it on reserve in case this one ever breaks. When I bought the house, I didn't move in until three months later. So when I moved in, the water was just rough. I noticed my hair was starting to break. When I got out of the shower, my feet would be itching. Now, I'm good.
Reviewed Aug. 1, 2021
When the guy came out, he did a great job explaining everything, showing me how gross my water was, and explaining how much healthier and better it would be for your skin having all that junk taken out would be. The techs found me a little bucket cooler that sits outside which I have to add salt to. Getting the water filter has helped my skin a little bit. Things don't feel as dry.
Reviewed July 31, 2021
The RainSoft rep that came to our home was wonderful. A-plus. He was very personable, professional, detailed, knowledgeable and relatable. He's a likable guy. My wife has psoriasis on her head. Her skin was healing up a lot better from the water and it didn't break out as bad. But other than that, it's hard to notice. Before we got our new soap from them, we were led to believe that the water would mix better with soap and it would take less soap. But that wasn't really the case. We didn't see any difference there.
Reviewed July 31, 2021
They installed the system the next day the day after we purchased it. It was pretty fast. Since having the system, the drinking water is much better, water when showering is noticeably different, and the dishes are cleaner. A lot of the things that they more or less promised, as far as things that we should be able to immediately notice, seemed to be the case.
Reviewed July 30, 2021
My wife has a skin condition. It’s better to shower in soft water than hard water for her and since we've had RainSoft, she's noticed a fairly good difference. She's mentioned it to her dermatologist that it's been very helpful. She's happy that we got it for these reasons. Also, we got a box of soaps and everything that came with the system, which we like. They're good soaps and we’re happy with how it's working with the water. But one thing that wasn't there was something to wash the clothes with. We bought a system that does the cold water and has the oxygen to it and we kind of expected that something would be in there that would work with that.
Reviewed July 12, 2021
Rainsoft was top of the line. My wife and I scheduled an in home water consultation. Our sales Rep, Rod was fantastic. He walked us through all of the tests, answered our questions and ultimately made us feel at ease when purchasing the product. I have contacted him multiple times since purchasing and installing the product and he has always been friendly and helpful. The service tech went above and beyond to address any of my concerns, and ensure that all of our home's needs were met at no cost to us. We have had the system for two weeks now and are starting to see and taste all of the benefits. We highly recommend scheduling a test and knowing what's in your water and consulting with RainSoft once you do.
Reviewed June 26, 2021
When we moved here to Missouri, we received a card about having a free water sample. A gentleman named Robert came out and he explained the RainSoft product. He was a good fellow. He showed us how hard our water was and convinced us so we got the system. We just bought a new washer and dryer and refrigerator. We didn’t want any of our machinery to be affected by the hard water. Water softeners are recommended to everybody. Since the system was put in, we've been happy with it. I've taken showers enough to know if the water is soft or if the water is hard. The water we have now feels soft. I haven't noticed a huge amount of suds when washing things. I'm sure there would have been more suds if we had left our water as hard water.
Reviewed June 21, 2021
RainSoft was great. Even when we had an issue, they came right out and fixed it. In different ways, I’ve told a couple people I know that own their houses about RainSoft and they're definitely looking into it. One family's more about health, and I said, "Well, the water's alkaline water." They have to give it to their daughter, so it helps them save money that way. They don't have to buy bottled alkaline water.
Reviewed June 20, 2021
I had a problem with the financing of the RainSoft system. My interest rate was extremely high and I just paid it off with another credit card. I got interest charged to me before I even got my first bill. I read it and they were in the rights of doing them but I've never received anything like that before. With such a large purchase, I was taken back by that. It did force me to find another way to pay for it.
The customer service and the guys that came and did the installation were more than fine. I don't taste a difference in the water but we got rid of our bottled water. I'm saving on that. In the shower, I can tell a little bit of difference. I did do the products made for the detergent and the soaps to try to save more money, and it's not as sudsy. I'm using more than I normally would and the rep said I would use less.
Reviewed June 19, 2021
The customer service is excellent. From the time that I purchased to the installation was three, four days which was a fair amount of time. The part that I did like about RainSoft was they gave me a firm price. They were very clear. When I checked the other one, they would give you an outrageous price then it would start going lower and lower. I love the RainSoft system. So far, it's really good and the whole family's happy with it. I spoke to family members and they’re planning to get it.
Reviewed June 18, 2021
We had a RainSoft system that developed a leak in the mechanism. A guy came out and he could fix it but said, “Who knows how long that would last?” We've lived here for 14 years. We bought a new RainSoft system and the installation of the equipment was excellent. We highly recommend it.
Reviewed June 17, 2021
The options that RainSoft automatically gives you are ridiculously high. It’s kind of discouraging after you go through this whole process of going through the whole water treatment. That’s an hour long then you're faced with the price which is a little overwhelming. You kind of got to keep asking to get down to the more affordable ones for working-class people. It’s mainly the working class people that are going to be the purchasers because we're not going to be in best areas for filtered water.
After RainSoft did the install, you could tell a difference right away. However, they were supposed to come on the 19th to check it because it smells like well water coming out. The water has been kind of smelling gross and I didn't have well water before. They weren't able to come any sooner than three and a half weeks out but I’ve been waiting over a month already and no one called.
Reviewed June 16, 2021
My husband's always been a big water drinker, but I have not. Since we've gotten this though, I have become one too. I'm finding I'm drinking more water than I am my soft drinks. That’s the great thing on that. I also tried a lot of my products, and the only one I'm not crazy about is the dish liquid to wash dishes ‘cause it doesn't stay foamed. It disappears fast. The others, I love. Another thing is when I turn on the water in the master bathroom, it foams at first. If I'm gonna get water to take medicine with, I'll put a little in my glass and then pour it out and get some more ‘cause it's cleared by that time. It has a funny taste to it, but that's the only place I find when I'm doing that. Other than that, my husband and I both like the RainSoft system.
Reviewed June 15, 2021
The sales rep, Kathleen, was very informative and not too pushy. She told us everything we needed to know and armed us with the information and the pricing options. Installment was very smooth as well. They also armed us with a bunch of information and then told us how to maintain the system. The only thing that I have a concern with is the system is outside and it sits on the floor. I would’ve laid some carpet down first. Because in Texas, the ground shifts and it's really sandy. It's already starting to move. Other than that, the system is working very well so far.
Reviewed June 14, 2021
The gentleman that came out laid the out what product was. He took some samples from my water and was able to explain to me how dirty it was. I knew it was dirty. It was all rusty- and brown-looking. It stunk like sulfur. There was no way I would have drank that water. In fact, I didn't even like to shower in it. We raise standard poodles as well, and we wouldn't even let them drink the water. It was nasty. The gentleman offered the product that we can buy to make my water usable and it came out to 100 bucks a month. It was very expensive, but compared to driving to an artesian well all the time to get our own water, it's not that bad. I can stay at home and not have to spend three hours chasing down water twice a week.
I had a good experience with RainSoft. The people didn't jack you around at all. The gentleman that did the installation couldn't quite get it all done in one day because it was working into after dark hours that they were working on it. He came back the next day and finished it off just like he said he would. After the installation, we noticed a 100% difference. We have clean water now, even if we don't get it through the filter on the sink itself. That's where I use it for drinking water. I still don't use the other just because I'm leery, but our dogs can drink the other without a problem. The water is clean enough that we went ahead and we just made a purchase on a hot tub. Whereas before, there was no way we would have tried filling a hot tub that we're going to get in and sit down in.
I've got three tanks that are right off my pump house and then inside the house, I did the double filter. It was a good buy. I've had friends go, "God. How much you’re gonna pay to get a filter?" They didn't understand how bad the water was. Not being able to use the water on the property I live on makes my property worthless to me. The way I look at it, not only am I saving money running back and forth to a well to gather drinking water, but I've raised the value of my property should I want to sell it.
Reviewed June 13, 2021
When the gentleman came and did an explanation, he showed us the water we have. Apparently, the area where we live has very bad water. After they showed us what kind of chemicals and minerals we have, we decided to go with this deal. I am very satisfied with both that gentleman and the installer. Very professional and nice. For the reasonable price, were were promised good water. Unfortunately, we never asked and we never tested after installation. Still, we definitely see the difference in taste.
Reviewed June 12, 2021
We got the regular filters that are outside, the reverse osmosis filter that goes under the sink, and the ozone that goes in the air conditioner. RainSoft's sales rep did a great job then four guys came out and hooked up the equipment. They were very professional and they answered every question I had. Since we started using RainSoft, we love our water. It tastes great and even our kids drink more water now. I also like the part that you can wash a vehicle and don't have to worry about it spotting. Before you could not. Plus, when you're washing clothes, they seem to become a little cleaner without having to scrub spots. Aside from that, we have two dogs that are in the house and nobody smells the dogs anymore. The dogs get baths on a regular basis, but you know where you could go ahead and tell somebody has a pet in the house? Nobody knows now.
Reviewed June 11, 2021
We had RainSoft's sales agent visit our house and he was a nice guy. He provided a good overview, then we looked out in the market for other options. We found a couple but they weren't that good product-wise. So, I called RainSoft back and we got the system installed. It took a week max and the guy who came to install it was also good.
Reviewed June 9, 2021
I haven't had any difficulty with the system. I knew how to work a few things and then if I ran into problems, I would call and they would come out and fix it. The snowstorm that we had earlier blew out one of the parts in my system. A gentleman came out and talked to me about the different ways I could go about the issue. I could get the part replaced, but then they weren't sure about the motor and how long that might last. They were offering a good special on a newer system so I went ahead and got a brand new system. I had to wait for two weeks or so because everything was on backorder because of the snowstorm. But a couple of days after it was put in, I can tell that all my clothes and my bathwater were cleaner. I've really enjoyed it.
Reviewed June 8, 2021
I had hard water and there were stains around the house from the water. The mineral deposits left white residue everywhere, so I wouldn't drink it. I'm not from Houston. So, when I got down here and I saw that, I did not drink the water. I got the whole house system and now, I can drink my water. RainSoft is good so far. The rep was very knowledgeable and everyone that was here was very professional. I like that the sales rep checked in to make sure everything's okay. Product matters but at the end of the day, it's that customer service that matters.
Reviewed June 8, 2021
The sales reps of RainSoft were informative. The installer was also friendly and very helpful. Now, the water seems to definitely be softer and there's definitely a different flavor to it now.
Reviewed June 7, 2021
I'm so happy that I got a new system from RainSoft. I got well water, so it doesn't stink anymore. It’s different, clear and good.
Reviewed June 6, 2021
The system works, it's worth the money, and it's better than buying bottled water. Also, our clothes come out a little bit nicer and our showerheads don't clog up as much.
Reviewed June 5, 2021
The only problem we have is that we were told that the system would be linked with our phone. But after the installation, we were told there's a software problem that would have to be worked out. Other than that, the installation went very smoothly and since having the system, the water is less harsh on our skin. My skin doesn't feel very dry after taking a shower.
Reviewed June 4, 2021
The installation went very smoothly and I was surprised in how quickly it was. The reps were probably in and out in less than an hour. The water is more drinkable than tap water since we’ve had the RainSoft system. When you live in an area with a lot of agriculture, the chemicals that are used for planting are seeping into your water system. So, we don't like to drink water from the tap and from the regular normal system, which is why we prefer the water from the filtration.
Reviewed June 3, 2021
I've had three water softeners and when I spoke with Rainsoft's sales rep, I just wanted him to give me the presentation, show me the prices, and see what he had to offer. I've heard them before, I knew the song and dance routine, and he did a good job. I got the EC5 and since then, the water has been clean like it's supposed to.
Reviewed June 3, 2021
I like the guy who demonstrated the RainSoft system to us as well as the guy who installed it. They were both super good. The installer did everything fine and he was nice about it. He cleaned everything up and explained as he went. Filters were put under the sink and the water tastes better. It feels a lot better since having the system in place. It’s easier to take a shower and rinse. I've also noticed there’s not any water spots anymore.
Reviewed June 2, 2021
Setting up our RainSoft appointment was easy. The rep was really professional. Then, we told them we wanted it and then they sent out someone to install it. It went really smoothly all in all. I noticed that the water tastes better now and it smells better too. I've noticed that my skin is not as dry as well.
Reviewed June 2, 2021
We have the whole water conditioning system and we have the air part of it too. I have a breathing problem and I know that the air portion of it has helped me with my breathing. Also, my husband and I can tell a whole lot of difference in the taste of the water and when we shower and use the soap. Everything we've got has worked out really good. We called to send more supplies out and they were very efficient. They sent those right out.
Reviewed June 1, 2021
The RainSoft rep was very good. So far, the quality of the water is very good.
Reviewed June 1, 2021
I was very satisfied with RainSoft. The gentleman who tested the water explained everything he was doing. Once they set the guy up to install it, he was there the next day. He was in and out in about an hour. One of the filters for the extra drinking water was leaking but he came right back out the next day and fixed it. Everybody was very informative and it was a speedy process. The feel of the water from what it used to be completely blows your mind. The drinking water tastes good. I work outside so I take a half-gallon jug with me every day. We've been more than pleased with everything. RainSoft should have a water sample saying that you can taste the difference between your tap water and this drinking water, and that you can feel the difference in the softness.
Reviewed May 31, 2021
The sales rep I worked with was very pleasant and seemed to be very knowledgeable. RainSoft installed the system on the same day and I could see and feel the difference immediately - like the softness in the water and that it no longer had a smell to it. I hope that in the future, these systems become a little more economically friendly for everyone to be able to utilize. Not everybody has $5,000 to pay to upgrade their system.
Reviewed May 31, 2021
I had a great experience with the rep from RainSoft and the installation process was awesome. It was professional and I was so happy. I had many issues and the installer came right away and fixed it. Since having the water filter installed, I can feel the difference when taking a shower and drinking the water. I'm enjoying everything. Everything is as expected and to my satisfaction.
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