RainSoft Water Treatment Systems Reviews

It was our first time buying a house and we had to replace a lot of gaskets, some flappers, and toilets. We then called Rainsoft, and we were shocked how easy it was to set up the appointment. They came out the next day and they did the little chemical test and told us how our water was. Then we were sold. Also, the people who came were very friendly and kind. We had two kids with us at the time, and they were friendly to both of them, showing them the stuff that they were doing. They also took their shoes off to make sure they did not get mud in the house.

We had tap water that smelled and tasted bad, so we had a rep from RainSoft who came for consultation. He was good, friendly and very knowledgeable about their product. I ended up purchasing the reverse osmosis system, the charcoal filtration system, a water under the sink filtration system and the thing which does sterilization in the laundry. The salesman suggested where they could set the system up and I showed the installers where we were planning on putting it. But then, they had a better suggestion, which I thought was great and it worked out. Since the installation of the system, the water has been 1000% better. It's clear and there's no odor to it. Even if I get water right from the tap, it's still pure. When I shower, I could feel that my skin is soft and the dishes in the dishwater come out clean too. The system is doing its job.

We were contacted about a demo for RainSoft and the salesman who came did a good job. He’s been a super nice guy and sold us on the product. When he did the water test, it was horrendous to see things floating out from our water. So, we bought a whole house system and it’s probably too late for me, but at least my kids might not get cancer. Then a fellow came and got the installation done in a couple of hours. Now, my mother-in-law says the water tastes better. So, if it’s getting all the trash out of the water, then I’d certainly recommend Rainsoft. Go for it.

We got the whole house system and the water for the kitchen from RainSoft. Joe, the Rainsoft sales rep, was a good dude. He was very straightforward and he answered the questions. He got to the point and he didn't **, which I liked. Also, the installers who came were fantastic. One guy got here early, so he looked around to see what he had to do. By the time the other guy showed up, he was already laying the pipes out and everything. They were in and out of here a good two hours.

Everything went very, very well when we spoke to Rainsoft's representative. He came and talked to us about the system before we purchased it. He was fine. The installer was excellent as well. He answered all our questions, explained what he was doing, and what everything was for. Since the system was installed, the water has been definitely softer. The soap gets bubbles quicker and the coils in our dishwasher are no longer white from all the residue. It's all coming off. Also, the dishes, especially the glasses, are very clear and clean. So far, we've had a good experience. The only thing that we weren't prepared for was the sound that it makes when it's refilling. It's like water constantly running. We've had them out twice to make sure that it was right. Now, we know that it's part of the system.

We came from Indiana and we could get good bottled water there. However, we couldn't find a good bottled water here. We were talking about putting some kind of system such as a Reverse Osmosis and so we were led to RainSoft and then we bought the system. The sales rep was pleasant, ran us through the whole thing and showed us the differences. He was really knowledgeable and a nice guy. In the end, we got the computerized system instead of the Reverse Osmosis.

My father had a Rainsoft unit many years ago and at the time, I was living at home and I loved the soft water. When I purchased my own home, I got my unit. So far, the soft water has been wonderful. Everything about it is better. The service calls have been great as well.

When we bought our house in Tallahassee, we started to get flyers from different companies and one came from Home Depot that was selling the RainSoft system. The reps then contacted us and offered to do a demonstration, and we were impressed when they came out so we ended up getting one. The guy had his whole kit and, with a couple of kids here, he made it into a kind of science experiment. He ran the gamut of everything and went, “Let me show you what’s in your tub water too. Let me show you how I can clean your tubs.” We got the full system that’s connected to our main line that we put the salt in. We also got all the boxes of the soap, dishwashing, shampoo and laundry detergent.

We were looking for a water softener and we wanted a water treatment system in the house because we felt like we'd get cleaner water and everything else with it. I trust Home Depot a lot so when I went in and saw RainSoft's product in there, I thought that it must be a good one. So, I tried it out. RainSoft's reps were the best. They helped me and answered all the questions I had. I got a water softener and another tank that's a water filtration system as well. The installation went very well. The man came and he finished the work. He did a professional job and everything was clean. I was very pleased with his work. So far, I'm also very pleased with the system and since we got it, there has been a big difference with the water. I will enjoy the years to come and the whole family loves it so much. I'd make everybody use RainSoft.

We were in Home Depot and there was a RainSoft representative there. He was explaining to us what the quality of the water has been like. They came out and we were pretty grossed out by what was in our water. The rep took our information and called someone to verify it. They physically had to hear from me that I was interested in them coming out. The rep made the appointment and they showed up and did their presentation.

I liked RainSoft's sales rep. She was good and knowledgeable. The installation team was fine. They cleaned up after themselves and explained the system. We got the thing that goes on the washing machine, the air filter and then two of C5's. The water's not nearly as hard now and we're happy.

Everything went well after one year. We got services for entire house water services. Change the two filters under the sink. Everything was ok except the taste of the water was still bitter. No change. One week went by. Call for services again. The lady said, "We will send the service man within two days." The man never came to do the checking. I call again and the lady said, "We have no record of this service," so she schedule again. Two more days went. I called again and the lady said, "You are scheduled for the 20th of the month." Meantime the water taste lousy. My son is not drink any water at home. I called again and the lady really give me a hard time where my blood pressure went to the sky. So at this point maybe this system is good but the services sucks big time where I advise anybody that gets this set up investigate for what kind of services they got to offer you before you sign any contract with this people. Thank you.

I was approached by Home Depot and I looked at what they offered and what they had to say. And we were convinced to use RainSoft since about 5 months ago. The installation went well despite only one person doing it and it was almost eight long to get it done. But then I had a little bit of an issue in the beginning with a build-up of soap in the dishwasher. There should not be a scum left in the dishwasher and I showed it to one of the fellows that was out here checking something else. He couldn't figure out what it was so I called them back. They supposedly sent a technician out but he turned out to be not a technician but a salesman. That didn't make me happy, so I had to push and Brian came out here. I didn't think that the tank was actually draining on the side, but Brian took care of it and everything seems to be fine.

We got RainSoft to do a water test and it worked perfectly. Their team was very informative too. We bought a water filter and the installer explained the system. After a month, another guy came in and explained it again. Our water now is softer, tastier, and cleaner.

Beware! These people are deceitful! A water sample kit came to my house, I mailed it back due to the strong odor coming from my washer I wanted checked out. I received a call from a woman that stated she was calling in reference to the water test. She did not mention she was from Rainsoft. She stated I had chlorine in the water and someone could come to my home to tell how high the levels are and discuss options. The person who came to my home ended up performing tests that could have been faked, lo and behold he was a salesman trying to sell me a $10,000 system!

A lot of recipes I was doing needed purified water. Plus, our clothes were smelling after coming out of the washer. We wanted to improve our health and so we began researching on water treatment systems. The sales rep of RainSoft came out to our home and he was nice. He tested the water then went over the packages and what RainSoft had to offer. We got a whole house unit. The installer who put it in was very polite and it was done half a day. Once he was done, he let us know and showed my husband how it works. So far, everything has been good and since then I've noticed a difference in the shower and cleaning.

We bought a house and we liked it but then the water smelled like rotten eggs. That’s what made us look into having a water treatment system. My dad has RainSoft and we set up a consultation for them to come out. The rep who came out was really nice. He helped us out and he showed us everything that he did. He did a water test and sampled the water. We ended up purchasing the most expensive RainSoft product but we like it anyway. But then, the first day when the installers came out there, they were unable to put the system in. They had to come back because we had to wait even longer for our water to get fixed. Still, when they came back, they were quick and the system works good. Since then, the water has been a lot better. We don’t smell the rotten eggs and the color of it is not pink. It's clear and it looks good. The system is worth the money.

The way the county and city treat the water isn’t always a 100% sufficient, so we figured out we'd make an upgrade. The RainSoft salesman I dealt with was excellent. He went through particular parts of the contaminants and what would the system do for it. I then got the drinking filter and the water softener. The installation was okay but the installers got more room under our sink than we'd like. But we have to live with that. We've had our system for three months now and with it, we have more confidence that our water has fewer pollutants in it and that it's filtered. However, it would be nice if RainSoft brings the price down. That would be an incentive to some people, I’m sure.

The people at RainSoft told us that they would come in and do a water treatment testing and we thought that we should see what it look like in our house since it was new. Our water looks gross so we ended up getting one of their systems. We got the big water filtration unit and since its installation, our skin has not been not dry like it was before. Also, our hair feels softer and lighter and the water tastes a lot better.

RainSoft came out to test my water and it was enlightening. They opened my eyes about what was going on in my home. I had been using filters and buying water in the stores, and I thought it was a lose-lose proposition. But I was spending so much extra on something that should have been a little bit more helpful to me. After the initial test, the fella said he would set me up. Then the installer came on a Saturday and I didn't know they worked on Saturdays. He did most of the work outside. He set the product up and showed me what he was doing. I have a big machine outside attached to my water intake. So the whole house is filtered.

I moved and RainSoft sent something in the mail about a water test. When the consultant came by he was very good and answered all my questions. I purchased the charcoal filtration system. The installation team had to cut a metal pipe that came from the street to the house. And instead of using a threaded PVC pipe that would be more secure, they used some kind of coupling. Apparently, they cut it too short and about a month later, after it was raining and some of the soil washed away underneath it, it started to slide. One morning I woke up and there was water coming out everywhere so I had to turn the water off and then get the technician to come out and fix it the way it should have been done the first time. I had to call them three times. But I can immediately tell the difference mostly in my skin and hair, and then there are zero water spots on glasses and dishes. It’s amazing.

My husband wanted our water checked to see how hard it was. He saw RainSoft online and checked into it. The RainSoft salesman who came was great. He talked about how better water would be better for our skin, clothes, and hair. The guy who came out for the installation was very professional and got the system nicely beside the house. But I'm not happy with it. I wasted my money on it. I still ain’t got the smell out of my clothes and my hair is dryer now than it has ever been in my life.

I needed our water tested and RainSoft seemed to be doing that and locally. I then called them to do it and during that period of time, they discussed with me the RainSoft product and we decided to go with it. The gentleman who came over did a pretty good job, and all the questions I had was there. The thing I called him out for was they weren’t really able to tell me the problem at the time. However, he was able to tell me what they could do to solve it. Also, the installers did a fantastic job. They were efficient and they knew what they were doing. They also gave a lot of instructions on what was going on. I could not ask for a better situation. The water is much better especially with the system in it. This one does so much better job than the water softener I had before. Lastly, I did this little glass of water. They will test it and then come back and tell me how good the system was working. However, they never seem to return and that has been some time back.

I've had this EC-5 Water Treatment System now for almost a year and they still can't get the rotten egg smell out of the water. Each tech says the prior tech/installer didn't set something correctly and the new settings will work. So far my water is soft but smells, meaning I have a very overpriced water softener. The only reason I went with Rainsoft is because the house had an existing Rainsoft system when I bought it. I hoped it could be repaired, but the rep said the system was beyond repair and my wife wanted good water right now, so I didn't have time to shop around.

We built a new home and we wanted to preserve the new stuff we just put in the house. We heard of RainSoft from our friends and I bought the drinking water and the home softener treatment system. Now our water is softer on our skins and our drinking water tastes better. The water is also better for our glass shower door and there have been no spots on the dishes.

When RainSoft's sales rep came, he did a great demonstration. He interacted with our family and with the kids so it was so wonderful. We didn’t know what RainSoft’s product was before he got here and when he demonstrated it, we decided RainSoft’s system might be something that would help my skin issue. I was breaking out and I had a rash right along my hairline that I stopped coloring my hair. I also switched all my product several times and using the RainSoft system cleared it up. We got the water purifier from RainSoft about three months ago and we're very satisfied. However, the rep told us that it’d be $100 a month and he never stated that it was a payment plan that we were paying off and that there gonna be a 25% interest. He didn’t explain it well. So, when the next guy came, we figured it out and we were not gonna pay double for it over the time period. Other than that, it was a great experience.

When I moved to my house, there was already an equipment from RainSoft. One is for the hot water, plus the softener for the whole house and an additional system for drinking water. It goes to filters underneath the sink in order to get rid of the salt and stuff for the drinking water. But within two years, I called them twice and booked on updating the system. There was a blockage in the drinking water and it wasn't building up. Every time, their reps were really pleasant. The first time when I called, they sent a technician and he seemed to fix it but it wasn't picking up correctly from the right water directions. And then the second guy came and fixed some things but I still had the problem so he came back and said that the metal filter needs to be changed because there isn’t any of the gold stuff. He said that the filter was not working and because we have a lot of ion in the water, he brought another one.

We live in Marion and our water is pretty bad. The RainSoft rep explained everything to us, tested the water and made some suggestions on what we needed. We got the reverse osmosis, the softener and the water treatment system. We've had the system for a long time and we've had a favorable experience with it. The water has been really good since.

We moved into a new place that has well water and my wife has been complaining how she doesn't like the water and that it has been drying her skin out. So we looked at several different directions because we were new to having a well since the previous place we were in had city water. A friend then referred us to Rainsoft and the sales rep that we dealt with did a great job.

We got some literature on the RainSoft water softener when we purchased our home. We had a good experience with their sales rep who provided the information and answered our questions. We didn’t like the hard water and so, we purchased the whole house system from them. The installation team was very thorough, neat and clean. Since the system was installed, we're not getting the hard water spots in the shower but we have to replace the salt. RainSoft is a good investment and they come out and check the system to make sure it's properly working.

We bought a house and the smell and taste of the water in the house was terrible. We set up a consultation with RainSoft's rep, and she was very polite and nice. And the schedule we were given was very convenient. When the installer came to install the whole house system that we purchased, he explained what he was gonna do and everything was done nicely and neatly. I was very pleased with the process. Since having the system installed, there's a 100% difference in the taste and the smell of the water. The only problem we had is the dish soap does not work. When you put it in the water, there are no suds and it doesn't cut any grease. But other than that, everything else that they gave us is working fine.

RainSoft gave me a survey at Home Depot. I always figured I had hard water because I live on the country and when the RainSoft rep came and tested it, I saw how bad it actually was. The guy was on time, very courteous, very knowledgeable and very polite. I thought about getting a water softener system and when he came to look at it and test it, it made up my mind and I heard they are the best so I purchased from them. I got the one that's on the outside that filters the whole house. The installation team was good and it took them an hour and a half to install. The installers showed me how it all worked, explained the maintenance and how often they could come by. Since then, my water is a lot cleaner and I could tell the difference in the laundry, washing the dishes and shower.

My son and I both had really dry skin and I started to get burning eyes when I shower so I got a RainSoft Water Treatment System. It was really easy to get an appointment. I called and they came out on the same day. My husband and I wouldn’t be home until the evening and they were able to come out after my husband and I went home from work. It was a very easy and very accommodating experience. The sales rep was very friendly and we had very good interactions. The guy who came to do the installation was very professional, very friendly and he explained everything very well. Since we got the water softener system at home, our skin is definitely not as dry and our glasses are clear when washing.

We were at Home Depot and they were going around surveying people. They offered a free gift card just to get our water tested so we did it. RainSoft's sales rep was nice. She tested our water and explained to us why we needed a RainSoft system, not just making a commission. After which, we decided to just go ahead and get it. RainSoft came out the next day and installed it. The installation went well but there was a small leak that I had called them about. They were supposed to send somebody out the next day to fix it but the person never showed up and the leak ended up sealing itself off. We got the detergent along with the system for free but we were not really sold on it. I couldn't smell the cleanliness on our clothes like when using other detergents after the clothes were washed. It almost leaves the odor in the clothes that they had from sweating or whatever else. Nevertheless, the water is now softer.

After the hurricane, I was reading some stuff and heard the news that water in Florida was even worse than before. So, we started considering improving the water treatment system in our home. I got the water conditioning system from RainSoft and with it, there's a change in the flavor of the water. The skin when you wash your hands or take a shower, feels very, very soft. We are also not having a problem with the white stuff that accumulated before. And the taste of the water is really good. We love RainSoft and are really pleased.

We started looking into a treatment system because I've been here for 10 years and I've never had the water tested before. My wife has had cancer two times and there were some concerns that it could be in the water. When the water was tested, it did the test really bad but anything that could give a bit more confidence to my wife, I like it better. The RainSoft reps were very good and very thorough, although I would have liked the introduction to be a bit faster. It took a long time, but other than that, it was very convincing.

I've been using RainSoft for 25 years and last year, I had a new one installed. I called the girl at the office and there's one fellow that I have always requested to come out because he knew what he was doing. They were a bunch of good and very nice people. The nice part about the new system is I don't have to flush the filter. The man who came said to just drain it once in a while or to just drain it if the water has been in the receptacle for too long and it will refill. I did that on the last system and I was very religious about doing that every 15 days. And then, little by little you stop doing things. So, the water has always been very great and it has always been tested well when they come out. It's a wonderful system and I'm very pleased.

We didn't wanna drink Houston tap water and I spent a lot of money on bottled water for our family. We made the decision to get a water treatment system but we just didn’t have the money to put one in. My husband was walking through Home Depot and got approached by RainSoft and the timing really worked out that time. The installation was good. We were a little concerned because we have a chlorinated pool at the back and we wanted to make sure that we weren't gonna be filtering the chlorinated pool because a lot of them needed chemicals put in and we certainly didn’t want that to happen. But it all got taken care of so we are happy. RainSoft is very easy to work with. Even the aftersales stuff like getting information on the soap was easy. We gave the agent about 30 different contacts of friends and family.

Knowing that the water here had some hardness to it, we looked into water systems and the dealer from RainSoft contacted us. The rep came into the house and did a very thorough demonstration of how the system works. He did a very good job and sold us on it. We got the conditioning and during installation, the plumber came and worked like crazy. It was late in the evening and he got it done in no time. He also showed us how to operate it and it worked great. We noticed some deposits around some of the rings of the sink so I don't know if it has taken all the iron out like it was supposed to. But since using the system, there has definitely been an improvement in the water from when you shower and wash clothes. In fact, we use less detergent and soap. The RainSoft system has been working well and I don’t see any issues with it.

When my son was in fifth grade, he kept talking about the water being bad and he would bring little kids home from school by testing water quality. He would never even drink out of the water faucet and he always wanted bottled water. It was very straightforward and very easy to set up an appointment with RainSoft. They have information and they set the appointment up at a time that was available for the whole family. We had a genuine conversation with the sales rep. We talked as if we've know each other for years. The installers came in very professionally and they were efficient. They left no stones unturned. They set the system up and showed us how to use it. I was very pleased. RainSoft is a great company. They have great customer service and overall, you get more than what you paid for.

The sales reps of Rainsoft Water Treatment Systems approached us when we were at Home Depot and the experience was great. My husband is in the contracting business where he listens to people all day long giving their spiels and he was so skeptical, but then we couldn't argue with the results. We had a lot of hard water around the nozzles of our sink and after seeing the demonstration of how bad our water was, we went with them.

The water in our old well was tasty, but it was getting shallower and I had to do something. We had a new well dug and it was horrible. It has lots of iron, magnesium, and stuff in it, and my wife was not a happy camper. So after RainSoft's guy came to me when I was at Home Depot and asked how our water was, we started the process of getting a water system. He called me afterwards. He was a good and knowledgeable guy and when he came out, he was was thorough and did his presentation well. I purchased RainSoft's OxyTech that takes the iron out and something that we put in the sink to purify our drinking water. RainSoft's installation team did fine. And since the system was installed, my wife got off my back. I really like RainSoft, and I'll tell others that it’s good.

We needed a treatment system given that the Vinton water is not that great. We were buying a lot of bottled water plus I was using the PUR pitchers. The water caused itching and dry skin. Also, my dishwasher wasn't doing a good job and I thought it was the dishwasher, but it was the water. So we had been planning on getting a treatment system for a long time, but we hadn’t decided and then, the little fellow from RainSoft came out and did a very good job of demonstrating it. We knew before that we needed something but we weren't sure and then, we decided on it. The system had the lifetime warranty too, so we liked that. The installers were very good, professional and did what they should do.

My kids have eczema and so we had considered something to help improve the quality as well as drinking water. I heard RainSoft through the company that we had come out to give us the water system. The sales representatives seemed knowledgeable and answered all our questions. It was pretty easy working with them. They came out and did a little magic show in our kitchen, and told us about the different things that were potentially in the water and what the water treatment system could do.

I was determining what was in my water in Naples, Florida and I did some research at the National Sanitary Foundation. When I went on the Environmental Working Group website, I could look at the water system for Naples, Collier County. They told me they have to take water samples every couple of years and I didn’t like what I saw in the water. The issue was predominantly chromium and trihalomethanes. The EWG website listed RainSoft as an NSF-registered product that would remove trihalomethanes so that was why I went with RainSoft. Then to get rid of the chromium, I used the ZeroWater filter which was also NSF-certified for that. I wouldn’t spend that kind of money to buy something from a contractor if there was no independent certification of the fact that the product would do what it stated it would do.

We had a lot of redness in our water. Setting up a consultation with RainSoft's sales representative was very easy and they were able to schedule a time that worked well for me. The rep who came to our home was very informative. And the installers were very good and cleaned up before they left. We’ve noticed a huge difference in our water since using our system from RainSoft.

The Rainsoft sales person was a nice and beautiful person. She explained and the guy who installed the system, did a thorough explanation. I got the air quality system and water purification system. And so far, I’m happy with the system. I’m saving money on my electricity. I noticed the electricity went down, and I don't buy bottled water anymore. The system is pretty good, but I’m still learning.

Our water was super rusty and it smells. We did a water test and RainSoft contacted us over it. Setting up a consultation with them was good, and I also had a good interaction with the sales rep who came to our house. We had a water filtering system installed. And there are two big tanks downstairs full of carbon pellets. Since having it installed, the water has been almost like aerated and it’s weird and I keep meaning to call RainSoft about it.

When I was at Home Depot, RainSoft asked me if I wanted to do a water test. They sent somebody over and he explained the whole system. The water that was coming out of our faucet was like pool water. It had chlorine and all kinds of junk in it. We ended up getting the product for the main water that comes in the house and then also the one under the sink for the drinking water. The installation went really well and the guy was really explanatory. He showed us how to use the system and explained himself pretty well. For the maintenance, we would get a warning when the salt gets too low then we would go ahead and replace the salt. RainSoft is also supposed to send a guy to do a backup check but he hasn't come yet. I had to cancel the first guy ‘cause I was gone on a business trip.

A person built a pond across the hill from us and they had to drain it once and then they filled it. Because it still leaked, they drained it again and were filling it. So our water changed. When we boil it, a white stuff precipitate in it. Also, it didn't sud like it should. When the people at RainSoft came, they told us what they could do. I don't remember having any problems with the sales rep I spoke with. He was fine. So then we purchased the whole system and the installers gave a time frame and they’ve always shown up. There was only one instance when something happened and the person didn’t show up. He ran into a problem someplace. In addition, we had a reverse osmosis which we upgraded this year. Since having the system installed, you can get a bunch of suds now when you wash your clothes. Given our experience, I'd recommend RainSoft. In fact, one of my neighbors put their system in too because of our recommendation.

Someone at Home Depot asked if I’d like a free water sample and I said sure. And then, someone from RainSoft showed up. The rep who came out was professional. The installers were fast and very professional. They had gotten the installation done quickly and did a good job of explaining how everything works. I had gotten the whole home system, which would be the softener, filter, and then another filter that goes under the sink. Then there’s also an air purification thing that was included with the package. And there’s something that hooks up to my washing machine. Now, I can drink the water out of the tap without being grossed out because it used to taste bad. I've let friends try some of it too and recommended RainSoft to them.

I've had RainSoft for over 20 years and when Hurricane Harvey came through, I sold my house as is. I didn’t realize I could take my RainSoft with me so I bought another one. We’ve had no issues at all and they’ve been very proactive in coming back out to make sure everything is running smoothly and that the water is still balanced. They did a terrific job, they were very professional and I felt very comfortable with them. Before, sometimes the water wouldn’t even come out of the faucet because there was so much crud in it and we would have to take out and clean the filters all the time. Having RainSoft has been like night and day. It has been a great experience.

I just moved into a new house and saw that a lot of the neighbors had water softener systems. A water treatment system was something that I always wanted and RainSoft was very upfront with everything. When their sales representative came for the consultation, it was a pleasant experience. I purchased the whole home water softener and when they came for the installation, they explained everything, did the work, then showed the demonstration. Since having the system installed, the water tastes better and there’s no spotting on the glass and shower doors.

We looked into water treatment systems to have better quality drinking and soft water. RainSoft had their own table set up at the Home Depot. The interaction with the salesperson who came out was really enlightening. The most impressive part about the consultation was the amount of junk that is in our water and how it gets purified and you just can't see it until you put in the right treatments to highlight and then there's all the sediment that you're actually drinking.

We love our Rainsoft system. We had a lot of sulfur in our well water. And we purchased a filter system to take the chlorine out, and we got a softener, too. The consultation with Rainsoft's sales representative was good and it went like it was supposed to go. The installation team did a wonderful job, too. And since we got our system installed, we don't have chlorine in our water and it's also softer. RainSoft is a little bit pricey, but I'd still recommend them.

RainSoft had sent me a postcard in the mail but then my sister had the demonstration done in her house and told me that I should look into it, so I did. My sister was telling me about how bad the water was where she lived. And she doesn't live that far from me. So, I was interested in that part of it. She didn't get the RainSoft but I did.

Be careful with this company “Aqua Finance Inc” and also be careful with the company that they work with, that sold to me a water treatment system called “RainSoft”, but never delivered what was set to be done at the day of the sale. I just decided to go public, because I received today a letter from “Aqua Finance Inc” saying that they sent the loan to a recovery report. I do not have that responsibility to the loan if the company never had fulfill the order. I will continue posting this messages until someone will see how bad those companies are. Also I have several documents about this bad deal, that prove their negligence with the client.

RainSoft was in Home Depot. We had a water softening system and they said that they could come and check it out and make sure that it was all working properly. And then when the rep was here, he said that it's working fine. He said the only thing I might wanna do in the future is invest in a water softening and water filtration. We were interested in doing that because we like to eat clean. My husband also works outside so he drinks a lot of water. He consumes about a gallon a day.

The salesman was great. He was very informative and has no pressure tactics. Installation was really good, as well. The installer didn't leave a mess. It was eye-opening 'cause we already knew that the water tasted bad. But, now the water is just awesome. We tried their products too. As far as washing with the water, some of their products are kind of hit and miss. Some of the detergents worked, but some didn't. But I'd still definitely recommend RainSoft.

The RainSoft rep was very polite and quick to respond. He called back a day after I was approached at Home Depot. Then he set up the appointment and came in on time. He was well-kept and was kind to our children. He seemed to want to be there instead of having to be there because it was his job. Our time was valued just as much as his time was valued. I purchased the water purifier and softener and one guy came out to do the installation. He was here a little bit early which worked out fine. He was well-mannered and he looked presentable.

We got our water conditioning unit from RainSoft 20 years ago and recently they came out and put a new digital head on it because the mechanical one wasn’t working like the digital one. The system has been working fine ever since and it's probably good for another 20 years. Also, the person who put the part in called me again to make sure it was working properly and everything was fine. You should get a system from RainSoft.

Our housemate has lupus and needed to have water purified in a particular way for her health and she had a RainSoft unit in California. When we moved out here, it stayed with the house, and when we moved to Michigan last year, we could not drink the water out of the tap from where we lived. It was on a well and had a lot of Manganese in the water. We tried many other ways to try to fix the problem. We first had a different system put in by a plumber in the area and it was not powerful enough to do the job. The RainSoft sales rep met with us and then we weren't sure if we were gonna go with them or not. We had several weeks between the time we got together with him and he sat down with us at our kitchen table. We talked a lot about what RainSoft could do for us and what our concerns were. Then, we ended up making the decision to go forward and our interactions were great.

We signed up for RainSoft's water testing and one of the representatives came into the house and the presentation was really informative. He was a great salesman and his customer service skills were excellent. It was a good experience. We realized how dirty our water was so we decided to go for it. The installation was quick and they did everything for us. Since having our system installed, I noticed the positive changes -- the taste of the water and how it feels on my skin and hair when I shower.

We'd like to live healthier, so we researched on water treatment systems. Setting up the consultation with RainSoft's sales rep was fine and quick. When the sales rep came to our home, we had a pleasurable experience and our interaction with him was really good. He was very helpful and friendly, and he answered all our questions. We got the filter systems for the whole house and also for our drinking water. The installation was quick, although it was delayed a little bit from the time we were told. The installer was good and friendly. Since the installation of our water treatment system, it has been very helpful for our skin. We could see that our skin was not as dry anymore and we could feel the difference. Our experience with Rainsoft has been really good, but we didn't get the GoHealthy360 email and I kept trying to get it. But we finally did, so we're good. I would definitely tell people to get the Rainsoft system for their houses.

I always wanted to add soft water to my new home. The RainSoft Water Treatment Systems rep was very friendly and the company was willing to help and come close to the price that I asked them. The water softener was not properly installed the first time though. The installer wired the pipe wrong and there was water everywhere the first night. After a weekend, they sent someone more experienced who was able to correct it. Overall, I had a good experience with RainSoft.

I wanted to change the water filtration system we had. The RainSoft salesman showed us all the tests he did to the water and how he cured it. We had a product installed under the sink and then a full-home one. Now, I can't drink water when I go outside, like to a restaurant, and that is as a bad part too. Also, when RainSoft comes in and sells, it's more bribing the consumers rather than educating. A couple of my friends had the same experience. They also push you to sign the contract on the same day, which I ended up doing because I was trying to do it anyway. I would recommend them but I don't think that's the right way to sell a product.

My wife called RainSoft and it felt like their water treatment system would make a big difference, so we got the regen side-by-side system from them. The sales rep we dealt with was wonderful and our experience with him was perfect. My wife had a lot of questions and he was really patient with her. He explained everything and I understood what he was talking about. The installers came out to do the installation, but they didn't finish it because the guy said he was missing something. They were supposed to come back, but they never did. They wanted to tackle the line to the wall, but they didn't. They were also supposed to bring foam to patch a hole. My wife was ready to call RainSoft, but I told her not to since they were probably gonna send somebody that got busy, so she was waiting to see what was gonna happen.

We’ve just purchased a house and when we were drinking water out of a tap, we noticed a lot of unidentified floating objects. Curious on our water situation, we set up a consultation with RainSoft and then their rep came out. The sales rep gave us demonstrations and he was very knowledgeable. We knew that we had hard water and of course, UFOs. We just didn’t realize that it was almost granite coming out. We got the whole house system which was the softener, filter, and then we have an osmosis for the kitchen and refrigerator ‘cause the refrigerator has a water dispenser in it. The people that came to install were also knowledgeable and they took care of one little glitch in the systems. They also cleaned up their mess very well.

I lived in Highland Township, Michigan for a number of years, and I had three houses in that area and was always in a well and a septic tank. I’ve been using RainSoft for 35 years and when I moved to Grand Haven, Michigan, I was not accustomed to the city water. It was driving me crazy having to soap my hair two or three times before my hair felt soft or that it was washed. I went to run a couple of houses in the neighborhood after moving in, asked about the deal around, and I found out about the city water so I started pulling up stuff on the web about it. Even though it's city water, there's run off from rain and everything else so that is processed through directly. And in the wintertime here, there is ice on the roads and the water is coming back out through the city water too. It was just strange that it was acceptable from a legal and used perspective but it didn’t feel the same as when one has a water conditioner.

A neighbor of mine recommended Rainsoft and setting up for a consultation was quick. I ended up purchasing the whole filtration system and since the installation, the salt is gone and my skin feels smoother.

I bought a washer from the Home Depot and then a month later somebody from RainSoft gave me a call. He told me about the benefits of the soft water with my pipes and my washer. I got the water softener unit on the outside and then I got the indoor for drinking water. The RainSoft product was installed about four months ago and Mike, the installer, was the best person to come out. Since installing the RainSoft system, my water pressure is a bit less, but it was still good. The product can’t seem to wash the soap out of my hair, but that’s the soft water that makes it feel like the soap is still in there and that’s how it is. I haven’t had to replace any of the salt yet, but it has a little alarm that goes off when it needs anything. It’s all automated.

We just moved into the area. We were on city water and I wasn’t sure what we were drinking, so I looked into water treatment systems. Our interaction with the RainSoft sales rep was pleasant. He was very well-informed and he did a great job. I purchased the whole package from RainSoft, which included the bubbles, the vents, and the water system. The installation team was very pleasant, too. After the system was installed, the first thing we noticed was that after taking a shower, my skin felt more moisturized than it did prior to the system. Also, our clothes appear to be a little softer and cleaner, so we are very pleased with RainSoft.

I've had a RainSoft system for 13 years before I got my current one. The water’s quality with RainSoft was good. However, their representatives were terrible. When we had our current system installed, the tech said that somebody would be contacting us the next days, and he would stop by and make sure everything was fine and answer any questions but it never happened. Somebody called about a month ago and my wife took the call. She said that we had some concerns and the gentleman was gonna call back later that day when I would be available. But I never heard from anybody. RainSoft should follow up on customer service. I also did an online survey and requested that somebody call me, but nobody ever called.

I had my old water system for 11 years and it was kind of out of date and getting the repairs were starting to get a little worse. I got the second system from RainSoft, and I'm really happy now that I don't have to drain the filter every Sunday. I got a reverse osmosis system. I loved our drinking water, and we also sold bottles up. I love their soft water system, too. It makes our skin feel safe. And we don't have a lot of soap because we know it's clean water. So we don't have anything breaking down.

There is limestone in the water and I wanted to purify it. I had a whole system for a few years but it broke down so I had to get a new one installed. I purchased the whole-house water purifier system with the charcoal from RainSoft and they installed it on time, quickly and with no problem. They were professional and they did everything they said they were gonna do. I'm very satisfied with RainSoft and I will recommend it to some friends.

My parents had a water treatment system similar to this in the house for years, so I knew the benefits of it and how not clean the water was. We went to Home Depot and they asked us about having someone come out and test our water for us. A RainSoft rep came out and installed the system and it went pretty good. He didn't explain a few things about it as far as how to reset the timer for the salt, but he showed us to how to bypass it if we need to, like where to put the salt and how to put the salt in. It's not as much as I thought we would, but the water doesn't have that gross soapy feeling no more. It's a good system and it works! I'd show you the stuff they showed us.

We live in an area that has some issues with water discoloration at times and I had some personal health concerns. I wanted to make sure I was getting the best water and not putting anything unnecessary into my system, so I started researching water and air filtration systems. Rainsoft called and explained who they were and asked a good time that we could all meet. The only issue was the fact that both my husband and I had to be here and it was hard to coordinate.

We live by the lake and we have well water, so we wanted to see what our water was like. RainSoft sent us a little thing to put the water in and we sent it back to them for testing. Then we bought one of RainSoft's water systems and the water we are using is for drinking now, which really wasn't before. Everything worked well and we had a good experience with them.

The water didn't taste good when we moved here so we looked for a water treatment system. We called RainSoft to set up a consultation and that process was easy. The rep who came was great. We bought the full house system, the RO water system at the sink for drinking and the system for the washing machine. The installer was a nice guy. He worked hard and explained everything really well. So far, the water is great. It tastes good and I don't use detergent with my clothes. Also, we don't have to do daily squidging with the shower which is nice. We’ve seen less of the hard water around the faucets since we moved in and we were pleased with it.

The water was hard and not clear. I then bought a water softener, including the alkaline dispenser, from RainSoft. Their rep was very informative and the installation was good. With the water softener, it's hard to rinse and it feels like you're still soapy. But the water tastes better. And I drink water straight from the sink with confidence. Right now, I just add the salt for maintenance. I’ve been recommending RainSoft.

We were asked by RainSoft if they could come and do a free analysis. They found that our water wasn't too bad but it wasn't great either. It was a new guy who came to our house and he had to contact somebody to ask a couple of questions. But figuring that it was his first time, he did really good. We did the whole house with RainSoft and then we did the air. The guy who came to do the installation was nice enough but a little odd and he couldn't maneuver. He was a young guy and I was kinda surprised. He was just very slow and had troubles being down on his knees and standing back up. He wanted to use a chair to sit on to do the installation. It took him a long time and he wasn't out of here until 9:30 at night. Otherwise, I'm very satisfied. Now, we're still using up some of the soaps and cleaners that we had from before we put the system in so we haven't totally flipped over to the stuff that we got.

Our house is a little old, so I figured that we needed some type of filter. When I went to Home Depot, a guy there spoke to me about water treatment systems. We decided to put in RainSoft's water treatment system. Everything went great when RainSoft scheduled a consultation time to come to our home. The installation of the system was awesome. The installers did a really good job and they left everything neat and clean. Everything that the guy at Home Depot explained to me was true and everything’s working fine with our water treatment system. Now I can drink water out of my filter and everything is so good.

RainSoft did the water test at my house and that went great. The sales representative was great and we had a wonderful and excellent interaction. Then, a RainSoft tech came out and installed the equipment. My wife was here and she said that it all went well. They talked through how everything worked, how it was set up and did it in the amount of time they said it would be done and left all the necessary papers. We got the drinking water filter that has got the 3 filters at the kitchen sink and the drink counters. Now, the water is great and it tastes wonderful. It’s doesn’t smell like chlorine. My whole family drinks it and it’s good.

We built a new house and dug a well, so we did a free water test through Home Depot. The RainSoft sales rep that came out was professional. He went through and tested the water and showed us some things that we could fix. And since having our system installed, our water doesn’t smell like it used to. I can use less shampoo and soap and still get the same results. We are pleased with RainSoft. The experience went smoothly and there wasn’t a long turnaround time.

The water in the house was awful so we set up a consultation with a RainSoft rep and it was easy. When he came to the house, he was very knowledgeable and described the process and costing to us. And we ended up purchasing an entire water system. The installation team was very nice. They didn’t waste any time and went to work right away. When they were done, they explained how the system works and how we could monitor the system to conserve it best.

She could have used professionalism in handling that and she didn’t. I wouldn't refer RainSoft to anyone.

We just moved to this area from Germany and we noticed that there was a lot of residue on our faucet. We were at Home Depot getting a washer and dryer and they mentioned when we were checking out if we had any concerns. We mentioned the hard water and then that’s when they started to let us know about the RainSoft. Then, RainSoft came out and did the free showing. The sales rep was very knowledgeable and fantastic. He went over everything in detail and we decided to go with it since we have a new born.

My water was bad with sediment. I called RainSoft for a consultation and the experience with their sales rep who came out was speedy, fast and informative. I bought the water filtration, the triple osmosis for the drinking water and then the washer. It was a speedy installation and the installers' demeanor was good. Since then, my water has been softer and it tastes better. I'd tell my friends to get RainSoft.

We had the Pelican System but it sucked and we had to replace it. Our neighbor has RainSoft, and she's been really happy with it. Setting up the consultation with the sales representative was okay, but there were more sales than I wanted to listen to. I just wanted a price and I don't necessarily think we paid the best price. What my neighbor paid and what I paid are significantly different things. I also got upsold to the thing with the app, where it tells your phone what's going on with the machine. But we don't really use the app and so I wish I would not have spent the extra money on it. I didn't watch during installation and now I don't know when I'm supposed to do the maintenance. They gave me information but I didn't understand. Other than that, RainSoft is a lot better than the Pelican. And the water is wonderful since we've gotten the RainSoft.

We moved to Houston and the water in the city of Houston is hard. We always drink water from the refrigerator and from the filter and we've noticed a lot of our appliances had a lot of calcium buildup. And then, it was coincidental I was in Home Depot and someone asked me a couple of questions and I had him come out. The sales rep from RainSoft that came out was very friendly and knowledgeable. We bought an EC4, like the filtering system and then there's a reverse osmosis in the sink as well. However, the installation took a lot longer than I thought it would. I wanted it out of the way in the garage but they were initially gonna install it outside. But they were willing to work with me as far as accommodating what I wanted.

We recently moved to the country and we were using a co-op water supply. We weren’t too sure about its quality, so we got one of those tests from RainSoft and sent it in. And indeed it was definitely hard water and there was some bad stuff in there. The RainSoft rep who came was amazing. He was here for a couple of hours. I believe anybody else could have told me the result but because he did it and the way he did, he was so knowledgeable and professional. He was what sold us. We then got a whole conditioning system. The installation, however, didn't go well. One of the guys kept running into problems. We live in the country and we have 16 acres, so we have animals. There was horse manure and so he would make some snag comments about that. And then, apparently, where he wanted to put the runoff, he couldn’t. So he seemed a little agitated at that. That was kind of a turnoff.

We’ve had RainSoft for more than 25 years. It was obsolete and I couldn’t repair it, so we decided to get another water conditioning system from them. The rep I dealt with had an adequate knowledge and the installer was really knowledgeable and very quick. The new system is gonna be more dependable than the old one because the old one was mechanical and the new one is more electronic and seems to have a better memory and stuff.

My water taste like my pool, and I can't keep whites white. And I get black rings around my toilet within a couple of days. RainSoft's sales rep was knowledgeable, professional and on time. I ended up purchasing the whole house system from them and it was hooked up to our main water line. Since then, everything feels better and the staining has gotten a lot better. I'd recommend RainSoft's system.

However, I had issues after the system was installed as I used three times the amount of water that I usually do and my water bill was triple the amount than what it usually is, so the technicians came out, changed some settings on the unit and since then the system is working fine. Everything’s just what RainSoft promised. My water is great and I’d recommend them.

We just bought a new house and we purchased a water softener from RainSoft. The rep from RainSoft and the installation team were great. Since the system has been installed, our water has been 100% better. The only thing that we have not been able to get is the free soap that they told us we're gonna get.

At first we did not know what was going on. After I gave a water sample in an envelope at Home Depot, Well, they gave us a great explanation that water quality is very important and living in San Diego, the top 10 worst water quality water in the country, I finally realized why my skin was so dry and that my tap water didn't taste so good. Now our life is changed, soft skin and awesome drinking water and beautiful laundry and dishwashing. For those who wonder where to get the salt, Home Depot, not Amazon... only 10-times overpriced. Go for it, RainSoft is great.

My husband has been interested in making sure that we have a better filtered water to drink. RainSoft did the water test and they left the sample at our door. The consultation with their sales rep was easy to do. We even had forgotten about the first schedule and they were super nice about it and just said they would reschedule. They came back and spoke with us even while the kids were running around crazy. That sales rep was very knowledgeable, very pleasant, and personable. It was easy to talk to him and ask him questions. We purchased the water filter, the basic system. The installation team was very pleasant as well and they went over stuff with us. Since then, I definitely have noticed that the water tastes different. We can drink from the tap now and our skin is softer. And there is not as much scum and discoloration in the bathtub where the water drains.

My daughter has a skin condition. Home Depot in Canada referred me to a RainSoft sales rep which came to my house. RainSoft was able to work with my schedule. The reps were knowledgeable and they knew the products and all the options so it was well-informed. I've done my research before, so we kind of knew what we're up against. We were just trying to see from a budget standpoint if we can afford it. I didn’t anticipate the system was so big but the installation went fine. It's next to a furnace and the area by the furnace is all now taken up. It is expensive and a big price point is a turnoff for many people, but we took a risk. We went with it to see if it's gonna make a difference. And we feel different when we shower and when we wash hands. I’m satisfied with the unit and I would recommend RainSoft.

I have an autoimmune disease and I read that high alkaline water is good for inflammation, so I started researching on water treatment systems and a friend told me about RainSoft. I had a very easy and smooth consultation with the sales reps of RainSoft and my interaction with them was very nice. They listened to everything that I had to say and they confirmed everything that I was looking for. I had done a lot of research prior to calling them, so I knew what I wanted and what was going on. I got the RainSoft product that goes under the sink and its installation went great. Since the installation of our water treatment system, the water tastes delicious and I've been very happy with it. I stopped all Poland Spring deliveries and I started buying reusable bottles, which is how I store water for my kids to drink, so I don't waste plastic anymore either. I love RainSoft and I feel good drinking healthy water, and I've already recommended them to five people.

We used RainSoft when we lived in Overland Park, Kansas, many years ago. And now, we have very hard water where I moved to. So I made a phone call to RainSoft and a representative came out. He did the testing of my water and he’s a very good salesperson. He was very knowledgeable, really worked with me, and answered all my questions. I purchased the system that was reconditioned and the installation team was the best. They were helpful and very efficient. And I was impressed with how quick and how clean they were. Then, there are two other girls in my office who live near me and we compared notes. Based on my experience and how accommodating the salesman was and the installation team, they both wished they would have gone with RainSoft and not another water system company. RainSoft is one of the best systems and if you could get the same salesman and same installation team then it’s a winner.

Everything that I've experienced in dealing with RainSoft has been good. And my biggest thing is that the salespeople weren't pushy. They came here on time for the consultation and they answered all of my questions. And then the guy who installed the system was friendly. I purchased the RO; their EC5 series. And since having it, our water doesn't dry my skin as much. It's also easier to clean with and it doesn't have the calcium build-up on the tile and the showers. And I like the drinking water too. So if anyone wants to get soft water, I would recommend RainSoft.

We just bought a home recently. A company came out from GE and they tested it. We were told we have high chlorine and hardness in our water but we didn’t have the money to afford it at the time and the guy just went away. Then, I filled out a survey when I was at a Home Depot and RainSoft contacted me. I was like, “All right, you can come out and check it again.” They did and the reps that came out were very personable, professional, and very knowledgeable. Everything stayed the same, high chlorine in the water and the hardness was the same, too. We ended up getting the drinking water filter.

The water in Oklahoma City is very hard. It leaves stains all over everything and I thought I would try to go with a water softener. Then, one day I was at Sam’s and I saw RainSoft had reps there. The one I talked to was very good, straightforward, and very thorough in his demonstration. It was a good experience. I had gotten a water softener and the reverse osmosis for drinking water. It's the two-gallon thing underneath the sink.

We first installed the RainSoft system back in 2002 and this time, we talked with the repairman when he came out to repair it. We could fix it or upgrade to the digital part of the unit, and he explained including how it worked with the new one. We did the upgrade and the installation team was on time, fast and efficient. They did a good job. RainSoft is a little pricey but it works well. Our water is softer and has less hard water spots.

When my existing water softener had broken, I had to replace it. My house is only plumbed for hot water. And without having cold water and soft water, I wasn’t going to pay $6,000 for something when I only had one method of water. The people at RainSoft thought they could do it, but once I had somebody else come, he said Rainsoft didn’t know what they were talking about and this person could not do what we wanted to do. So the only thing I use from Rainsoft is the reverse osmosis as the rest of the system could not work in my house and while I'm satisfied with it, the system is way overpriced compared to some of the other systems. But other than that, the people I worked with were nice.

We purchased the RainSoft water softener and the filter that goes under the sink in the kitchen. We’re happy with the system at this time and we've seen a big difference since having it installed. Our skin is not itchy anymore and my wife said her hair feels softer, it’s better. Other people should get it, too. We were offered the system when we were at Home Depot and then we set up an appointment for a rep to come out. And we had a great experience with the rep. The entire presentation was good to go, all the way; and he was too. We were impressed by his attitude and the way he communicated. He answered all our questions. We even had a few laughs in between the presentation.

The previous homeowners took their system with them when they moved out, and since we had scale buildup on plumbing, we copied them. I called Rainsoft and told them that I'm interested. Then, they told me when they'd come. The rep who came out was very courteous and I like him. However, my husband and I didn't realize how long the consultation was gonna take. It ended up being close to two hours which seemed fairly typical for them since they went through all the different tests. We purchased a full house system and that was done the last half hour. It would have been helpful if they've let me know it would be pretty lengthy at the beginning so I would have changed the time.

I had a couple of people come to the house and I liked Rainsoft. The consultation and the installation went fine. It's a good system and I'm glad I had it put in. I've had it since February and it's holding up perfectly.

We moved to a new home in a different suburb of Rochester. I found a lot of build-up of tank bacteria in my dishwasher and shower, and a lot of spotting on my glass shower doors. I was looking for a solution to the situation. I contacted some other companies but RainSoft has a really good reputation in our community, so I went with them. I had a positive interaction with the salesperson that came out. Since I had the system installed, I don't see all the tank scum when I clean the filter of my dishwasher. I'm not seeing it in my shower as well. My shower glass doors are staying much more spot-free and I notice the difference in my skin this winter. The improvements are all positive.

My husband while visiting a Home Depot was somehow persuaded to use set up a home appt. Don't do it. We had an A+ sales representative come to our home and show us all these things that are magically cleaned by themselves... With just this system's water. Now I realize there must have been something added to that water cause it never did that again. Talked us into a 6500 dollar purchase and did it all by telling my husband how much better this would be for my health. Let me tell you something. They do not stand by their products and when we finally had major issues with our water pressure and called a plumber we were told the main problem for these issues is the water filtration systems. Just rooked me for almost another 600 dollars and they have the most impolite disgusting customer service I have ever dealt with. Do not use these people.

It appears that this company is all about selling their merchandise but not following through when the customer needs assistance. My husband and I have spent close to $10,000.00 on RainSoft Water Treatment System but after a year when our water started to smell like sulphur, we called to have someone come look at it. They told us they were short on help, some were out sick, the dog ate the homework!!! Really??? We spent a lot of money! We called again, then they told us what to buy, and they would could do it ourselves, OR wait a month and a half out to have a repairman available.

We had hard water, wherein the water faucets were damaged to, and I had to replace a water heater. We found out that with the RainSoft system it would alleviate that. Since we got it, it made a whole lot of difference in our skin when taking a shower. And we got the drinking filters also. The consultant that came out was excellent. He explained everything, how it works, and he tested the water. The installation didn't take long and it went great.

Our water system was acting up and we talked to Andersen Water, the people that we bought it from and they told us that the RainSoft system would help us immensely. The sales rep came to the house and took some samples, showed us what was available, tested our water and showed us what it would be like if we used their system. It was a good presentation and so we bought a water treatment system. It adds the chlorine to it and it has filters on. We also got the reverse osmosis set up for our kitchen. The installer was very knowledgeable and pleasant to talk to. He did a nice job installing it and it was a good experience. Since then, our water is much softer, more soap in the showers and our drinking water has improved immensely. We're happy with the system and it's helping a lot.

I knew somebody that had something similar to a water treatment system and I had been wanting to test it in my own house because we had hard water. When we were at Home Depot, someone approached us about RainSoft. The sales rep came and started explaining it and showing us how it works. Since I was already kind of interested, it just made me want it more seeing how it worked with my own eyes.

I had concerns regarding my hard water and my water heater was making banging noises because it was getting a lot of sediments at the bottom. The RainSoft rep who came out was very pleasant, knowledgeable, and friendly. We got just the tank out in the garage and that's the water conditioning for the whole house. Now I get a little more soapsuds but what I'd like is to get the water a bit softer or raise the softness. I don't know how to do it myself and so I'll check Castroville first. Otherwise, everything else is fine. The rep was very good during the installation and everything was cleaned up after he left.

My brother-in-law and sister-in-law came down and told me that I had the hardest water they had ever seen. They told me that I should get a water softener. I was in Home Depot with my son, so we looked at the display of about four different kinds that were there with no prices. A man came up and I asked what were the prices were because I had no clue on any of it and he did not know the prices but he had a representative come out. A fantastic man come out and talked to me. I was just gotten divorced and I rebought the house, so I don’t have a lot of money. He told me that I didn’t need a big water softener. He showed me the RainSoft Water Treatment System that he said would be perfect. Then, he showed me what my water was like and he’s really nice. He’s an honest man and I really like him.

I went to Home Depot and the RainSoft Water Treatment Systems guy talked me in. I took a water kit and the next thing I know, RainSoft set up an appointment. The rep came the next day. He came at night after dinner which was really convenient. He did the demo. I knew the water was bad when he showed up, but he did a good job convincing my wife which was good because we were not gonna make a big purchase without her approval. And then, we signed up. The approval process was easy. The next day, the guy showed up to install it and he was outstanding.

The RainSoft sales representative who made the presentation and he was amazing. We purchased the water system for the whole house. The installation was very well-done and there was cooperation. The fellow who did it was very focused on making us happy and he went the extra mile.

I went to Home Depot and bought a cheaper product which I hired them to install. But then the guy who came over to install tried to sell me another unit, which was RainSoft. I don’t like Home Depot for that reason. It was just weird the way they did it. It almost seemed like a scam. The salesperson explained what everything was and although he was a little high-pressure, he was not too bad. I felt a little pressured into buying in a way. I didn't like the price but the system works well. I got the water softener and an actual reverse-osmosis filter. The coffee tastes better now and I’m using about an eighth of the amount of salt I was using before. Plus the water coming out of the tap is 12 parts per million, which is good. It's clean.

I went to Home Depot and I signed up for a water test, and then RainSoft sent me a notice that they wanted to do a water demonstration. The rep was really good, and he was knowledgeable about the product. We've had it for four months and it's made big differences here. One of our children has really bad eczema and ever since we've been using RainSoft, her skin has cleared up and her hair has been growing healthy. Everything, from the taste to the feel of the water, is a lot better and I'm really enjoying it. I've been recommending it to a lot of my friends. I'd definitely tell others to look into getting a demonstration.

There was a lead scare at my job. We weren't able to drink the water because there was lead in the water. And then the next day, they said it was fine, it was a false alarm. Ever since then, I never stopped thinking about that which made me start thinking about our home water. My wife and I already had a discussion about wanting to get higher quality water. And my wife had gotten a card from RainSoft about free water testing. I also had experience with it through somebody I met through work. They had raved about it. And so, I was open to them coming.

My daughter had some problems with hard water and had some scale building up, and it's all over her appliances. I have a water softener at my home but it's not RainSoft, it's Culligan. She had both of them come out and she ended up going with RainSoft. Everything went great. The rep explained everything really well. My daughter, my wife and I were there when he explained everything and did the tests. And I was very impressed with it. My daughter liked that it's portable because where she's at right now, she doesn't know if she's gonna be there five years from now or not. But she knows she can take the system with her. Also, she has a good friend that is on his third house with the same system. She found out how it works and it's been doing well.

I was at Home Depot and a gentleman came by asking if we were interested with RainSoft so I signed up for an evaluation. I have the water softener and the under-sink alkaliner from RainSoft. There were two days of installation -- one for the under-sink and one for the outside. I found both set of installers to be very professional, polite and neat. That is very important because I don’t want to have to clean up after people.

We had hard water and doing the water softener was something that we've been looking at for a while. I saw RainSoft over at Home Depot and it was sold very well. The guy came over and I enjoyed my interaction with him. We bought the water softener and the carbon filter. We've had it for two months and now things are clean, we have better usage of soap and we don’t see the water stains on the glass anymore. However, the system broke on me already. The center, which regenerates and attaches the water as the water flows through it to automatically fill it, stopped measuring the volume flowing through the system so the whole generation stopped on me. I had to get the technician to come out and fix that, which they did. RainSoft is a little pricey but it's a good product.

We picked up a water testing kit (sponsored by RainSoft) at J. C. Penney. Since it was free, we figured we’d grab it and see what happens. We sent it off and they reported there were lead and chlorine in our water. Because we have a one-year-old, that was concerning. RainSoft reps came out to the house and did the presentation. We never really even considered doing a whole home filtration system and so, we spoke to them. After the installation, the water quality has definitely improved. The only thing is--it's hard to find the salt I need to refill for the system. They told me I needed to fill the salt up every two months but they didn’t really tell me where to get the salt. But other than that little hiccup, I would recommend RainSoft.

Something came in the mail from Home Depot about RainSoft then the RainSoft team came in. Although it wasn’t something that we were seeking out, we just listened to their representation. The sales representative was very informative and he presented very well. We bought the system with the block salt and there’s definitely a difference in the water since its installation. We really like it.

I’ve done research on water quality and I was concerned with a lot of things that were in our water supply. I took a water sample and did a water quality test through Home Depot. They recommended RainSoft and I picked a sample off of the water coming through. I set up a consultation with their sales rep and it was excellent. He was a riot and a very friendly and nice man. He was extremely knowledgeable and a real character. In fact, he was a little bit of a celebrity in our area because he has been on television.

We just received our Rainsoft system and are so happy with it. We were all suffering from dry skin and hair, and our kids had dry, itchy and red spots and sometimes rashes on their skin from our hard water. After moving from the south to Columbus, Ohio, we soon realized that the water is much harder up here. I was trying every skin cream and hair product but nothing worked. Within a few days, all of our skin issues were 100% better. I know a lot of people who have basic water softeners and are still not happy with them.

My wife put our name in a hat for a kitchen remodel thing and RainSoft contacted us. They came out to the house, did the demonstration and I got suckered into it by my wife. The rep was a very nice guy and we had a very good interaction with him. There were a couple of questions that he thought were more detailed for the install guy, but he was good. We bought from them the full conditioner plus the one for the washer. During the installation, the installer was fantastic, he communicated and then made sure that everything was taken care of. He called me before and after, which you don’t always get in that line of business, and I was very appreciative of that. RainSoft was a big expense for our household, but I love it. We are very happy with it and can’t wait for the many years to come.

I went to Home Depot and I did one of the free water testings. I got a call from Rainsoft or from the Home Depot reps and they said they wanted to come and test our water and they’ll give us a gift card if we let them come. They came and did their whole speech. The rep that came to the house was a really nice guy and he really knew what he was talking about as far as the water and cleaning. The real thing that pushed us over to actually getting it was the water test. He tested the water and showed us whatever was going on and compared it. I have a wife and a kid in the house, so I figured, why not protect them? They’re from Colorado so they’re not used to the water out here being not potable all the time and not drinkable. They drink out of the sinks in Colorado. But here, it’s a little different. Just seeing how dirty the water compared to how clean it could be was a no-brainer.

Our city water’s gross so we bought an RO. It’s a great product and our water tastes great now.

I liked everything about the consultation with the sales representative and I have the unit that is outside that fills the whole house. I noticed a difference in the taste of the water and when you take a shower, it’s different also. But I have one complaint. When the guy came over here for me to finally pay for what was already installed, he asked me for a person I wanted to refer. They were gonna give me the filter for the sink. I gave my brother’s name and they called my brother and talked to him. But they were supposed to call back to make the appointment to go over there and they never called back. I told RainSoft and the girl I spoke with said she would send the filter in fast. When I opened the box, it’s not anything close to the one that they showed me. But aside from that, I was very satisfied with the experience.

We had yellow and bad-smelling water and so I looked for water systems online. We had a consultation with RainSoft and their representative explained their water softener treatment systems really good. Then we came back out and he installed it, and it was just like he said it would be. We’ve been totally happy with it. The solution given by the RainSoft rep solved the problem we had been trying to get solved through other people a lot of times.

We lost our house in the Black Forest fires and we were around a well. We rebuilt and our main thing was we wanted to make sure that nothing was contaminating our well from everybody else’s stuff. We then got acquainted with Rainsoft through Sam's Club. The rep we had was knowledgeable about the product. When it was time to install, the installers called and told us when they'd arrive. Then they came out and installed the unit. However, I went down and saw that they missed a couple of lines throughout the house. So they had to reschedule and come back and reconfigure. Now, I need to get a hold of someone from the company. They said we were supposed to receive the last supply of soaps and a $750 gift card to Sam's Club when we signed up, but we haven't received them yet.

We had terrible water and although we already had a water softener and an iron filter, we still had quite a bit of hardness and color in our water. I didn’t know there was a solution out there until I talked to my buddy at work who mentioned RainSoft. During the consultation, RainSoft's rep was great and everything went smoothly. She was on time and showed us what we needed to see.

I had soft water in Florida and I loved it. I've been in here in Alabama since October and I was worried about my water so when I went back to Home Depot, I got a water test kit and sent it in. A gal by the name of Kelly saw the results, contacted me and made arrangements for a home visit. I knew I had a problem and I had spoken with a couple of people but she and her organization followed through. I had decided before she got here that I really wanted to see the presentation. I was curious, but her presentation was beyond dynamic and I was resistant at first. How she conducted herself was very professional. She mentioned the air purifier, but she didn’t push it. She did a marvelous presentation and she shared a lot of information.

I have now had my system for over 4 months. What a amazing thing!!! I use to use bottled water for all my cooking recipes and now I have Rainsoft and it's clear that I am saving money. The water feels so refreshing when I shower. My hair is shinier than ever! Highly highly recommend this to everyone. Water is a essential!! If you have been to Aruba they have amazing water drink from the tap, this is right up the same alley! Rainsoft = Aruba. LOL. :) Happy customer since day 1...

When the RainSoft team installed the system, I wasn't there, but my wife was and she kept calling me because the guys wanted to take the easy way out on their installation. I have an unfinished basement and they were very insistent on where they wanted to put the water filter system which was going to be in the way when I finish the basement. I have a utility room in the basement for the water heater, furnace, and that’s where I wanted all the filter system to be. Eventually, they ended up just doing it and put it in there. I didn’t appreciate that they argued with me about where they wanted to put it. If I were home, it would have been a whole different story. I probably would've let them out of the house.

I noticed a grittiness in my water, so I did a Home Depot water test. RainSoft came out and did that. Their sales rep was awesome. She was honest and very outgoing. She did the water test in front of us and she showed us the difference between regular water and soft water and the oxygen that it actually carries. We also watched a couple of videos on her laptop. She truly explained everything to us, the pros and the cons. I found out my water was nasty and I got a whole house system from them.

Thank you guys from RainSoft (Dan ** and the team). Nathan ** came out on a Friday afternoon and did the water test and found our water hardness was 16 G.P.G. and our TDS: was 485 P.P.M. and Nitrates was 4 P.P.M. So Nathan called in and set up an appointment for the team to be out at 8 am Saturday morning and the guys were here at 8 am sharp. Within a few hours we had fresh clean water with a R/O system under our sink in the kitchen. The guys were great. They got the job done and cleaned up everything. Our water never tasted better. It's like having bottled water and we never have to leave the house. Thank you guys. You made my wife happy again. Thanks.

Many years ago, friends of ours got RainSoft and were eloquent over how much they loved it. They talked about how much everything improved. You didn't need nearly as much detergent. Your water bills went down because the water was softer. There was no buildup in pipes. Your clothes last a lot longer and feel better being cleaned in soft water. The things they were telling us all sounded good and that convinced us that we should get it.

Product I have no complaints, customer service I give 1 star - First off, I have had the system for just under 3 years now. I guess I should have written this a little earlier but the product is great. Little expensive but does everything I was told it would do. Manager was supposed to install my system but after being rescheduled due to "being busy", tech arrived with product. He was very nice and installed the system. About 3 months after install, salt tank overflowed due to incorrect install (my fault for not checking periodically). Long story short, damaged some of the drywall and wood doors on the bottom where water sat and soaked into. Called the manager of the RainSoft where I am located and it was like pulling teeth for them to get someone to come "look" at the damage.

After they show up at your house and pit on their grand show and sign you up for service, that's where the customer service stops. They lie to you at every turn and feed you half truths. Before you get the system installed in your home the founder gives you a call and speaks highly of the things they provide. After that you can't even get a call back for your concerns. I have been waiting for one for the last 4 to 5 months and the Secretary blows you off every chance she can.

The issue has been resolved to my satisfaction, seems to have been a lot of miscommunication ( In the Heat of the moment).

We found RainSoft at Home Depot. We definitely had hard water, we just weren’t sure which system to go with. The reviews for RainSoft were great so we decided to go with them. The sales guy was very nice but there was incorrect information given. First we were told there would be free soap and cleaning products for life. We were supposed to get one box each year with a year's supply of cleaning products as part of our package. When we ran out of our first package, no second package was sent, when we called to ask, we were then told we only get packages when we refer someone to get a system. That was a BIG selling point and one of the reasons we agreed to pay nearly $5,000 for the system, but of course there we were a year later, so out of luck for us.

We’re very happy with the RainSoft system. Prior having it, our water smelled like chlorine and I didn’t like it. At the time my son worked for the company that installed it and we had heard him talk about it. He was the one that came out and did the demonstration. We got the thing that goes with the washer and the softening system that’s out in the garage. There were a few things that changed about how the installers would have normally done the installation, but we didn’t have any issues with it and it worked out fine.

We live close to a rocky place and we wanted our water conditioned and filtered. We’ve known about RainSoft for a long time and we had their system before but it was so old and they couldn’t even repair it anymore. Since we couldn’t afford to buy the new system at that time, we discontinued it. Then we finally bought a new system. We told the rep what we wanted and got the basic system. It works better than our previous one. I would recommend RainSoft to anybody.

To start, the products Rain Soft sells are truly amazing. In fact, I believe they sell themselves. It's definitely an investment not only for your home but also for your health. I'm not one to do reviews often but I feel like this one is important. My average review (2/5 stars) is not really reflective upon the product (Water Softener AMT75CV) itself but moreover it's about the workmanship. Unfortunately after the great demo, and great negotiation in pricing terms/conditions, Rainsoft completely dropped the ball on the installation. To start, the installation took nearly double the amount of time it should've (not really that big of a deal). I get, things happen and it's easy to lose track of time. Our installer for the most part was a nice guy but he really wasn't being thorough through the installation process. His lack of attention caused him drill unnecessary hole through the cinderblock of the garage which wasn't filled.

This is the first bad review I have ever written on any company. My husband and I purchased a Rainsoft system in 2013, paid $8,000 for this system and they have been out numerous times to service this system, but my complaint is for the last 6 months. It has ran our water bills up saying the two of us have used 17,000 gallons of water. They will come out and replace the seals or reset something on it and before we know it we get another huge water bill. It's like buying a lemon for a car. I feel like for this kind of money, they should replace our machine, to make it right.

No one told us anything. If we knew after paying 2500 that we would be charged 200 a year and 700 every 5 years we probably would have went to Sears and the water has had a funny taste now. They send us a card that was almost like a threat. I called and it was them. Haha. Home Depot dropped them a month after we got it. They said they had bad service. But the water was good in the beginning. We have had the system almost 3 1/2 years.

Bought system in August of 2017. Installer didn't want to put system in crawled space. Said he didn't want to have us get in crawl to change filters. He installed it on an outside wall. I ask him how do you keep it from freezing, since all he did was place batt insulation around system in small storage shed that he furnished. I was told to not worry about it as this is their approved process. Being a retired engineer I again asked how do you keep the water from freezing without a heat source, and again I am told to not worry about it.

I picked up a water test at Home Depot, they tested for hard water and sent a technician. I advised the caller that I couldn't afford a new system, they reassured me it was just a test. A wonderful man, Joe ** came to the house and showed us this amazing product which we would love to buy one day. When we agreed to allow him come out we were promised a $20 Home Depot gift card, I emailed a month later to inquire where it was, it was promised "hopefully" before Christmas. We didn't get a gift card and now it all feels like a sham.

We've just moved into a newly built house, and the water we have has a weird odor and tasted like fertilizer or like it has chemicals in it. It was really hard water. We’ve been living there for two weeks and we already have spots on our chrome and bathroom shower. It was bad. We also have three dogs and we don't want them drinking something like that. I was literally taking gallon jugs of water from my work to home so I had something to drink. Then I grabbed one of the water tester things at Home Depot, submitted that, and we got the call from the RainSoft dealer that they’d come out to do a further evaluation of our water.

It was a long time ago when we got the initial install of the RainSoft system. A gentleman had come out and spoken to us about it then we decided to go ahead. However, our unit was destroyed during Irma so we got a new one. The system looks fine and I'd recommend it.

We've had RainSoft for years and we like the system but we're not happy with the service. We had really bad experiences for getting the system reinstated. The water was smelly and yellow, and the people at Rainsoft had to keep coming out. My husband almost had the system taken out. We were going to Pelican so RainSoft's lucky we stayed with them which was only through my tolerance of the situation.

When we went to Home Depot, RainSoft reps offered a free consult where they'd come to our house and test the water. They came to the house and gave us all the information about the system. I got the water conditioning system and the ones for the washer as well. Since having those installed, the water tastes cleaner and we can tell a big difference in the way it feels when showering. Plus, it doesn't leave calcium marks and residue.

The sales rep from RainSoft was chatty but he was very cool and super friendly. We live out here in the country and our water is super hard. We got the water conditioner from RainSoft and you can definitely tell that the water is softer. But when you brush your teeth, it feels a little slimier than usual and I'm not sure why that is.

We just got a brand new system put in by RainSoft to replace our old one. It's an upgraded system. Nicole was so helpful, sweet and nice. She went over and above to get our problem solved. When I realized that we just needed a new system, and my wife agreed, she was right there. The installer knew exactly what he was doing and had everything ready to go. In a very short time, he took the old one out and put the new one in. Plus, he didn't make a mess, which made my wife very happy. The system worked right away because he had it primed at the shop. It already had water in the filter so I didn't have to drain it three times. All I had to do was wait an hour to get water. The thing works great and I'm very satisfied.

We have really hard water and had it tested by RainSoft. The sales rep was good and he was able to answer my questions. I got a sample box of the soaps. I’ve used the glass cleaner, some laundry soap, and the dish soap so far and they seemed to be really good. The glass cleaner really cleaned the glass and I was really quite pleased with it. I also recommended RainSoft to several of my family members so hopefully, they’d be purchasing one.

We had a really strong chlorine smell because of the water treatment for our subdivision and we have really heavy calcium in our water. Consultation with RainSoft’s sales rep went very easily and they were very flexible, and the interaction with the sales agent that came was very positive and down-to-earth. They discussed the facts of the system, what it'll do and what it won't do. It was very straightforward. They also discussed what the system is, the base cost and the things that you get with it so that was appealing in the way that it was done. I purchased the RO system that's underneath the sink. On the house, it has the charcoal filter and like the Amazon indoor so there's charcoal filter and the resin is inside the garage. Also, on the washer and dryer, it has the Ozonator.

I moved here in June from Virginia and before I came, everybody said be careful about the water. At home, I had been buying bottled water and having it delivered to my home and so when I got here, I just got in touch with RainSoft on my own. Josh, the sales rep, came out and demonstrated the system to me and I told him he was preaching to the choir. My daughter has one kidney and I have kidney problems so we need to be extremely careful with the water. Rather than risk it, we just decided to go ahead and have it installed immediately. After I bought the house, I had the RainSoft put in.

Our water smelled terrible like rotten eggs and we heard about RainSoft through my brother in-law. Then I had a good experience during the consultation with RainSoft. The sales rep was informative, told us everything that we needed to know and answered our questions. We got the iron filter, the softener and the reverse osmosis drinking water. The installation went well considering what they were working on. We had a trailer and had a few little odd connections here and there and caused them to go make a couple of extra trips down to the hardware store 10 miles away or so. But it wasn’t any problem with the installer as far as whining and crying about having to do anything extra. Both the iron filter and the water softener had issues after and when we came back from Georgia there was always a sound of water running in the drain.

We've always been buying bottled water but we wanted to stop and get a filtration system in place. So we purchased the basic water treatment system from RainSoft. It’s the one that goes under the sink. First, I asked the sales rep some questions about the system and pricing, and how things were, to understand the whole process first. And then I said, "Yes, let's get someone out here and check my water and go through what needs to take place if I want to purchase it." It was very easy.

We bought a house that has well water so it would be best that we treated that water as properly as possible. I filled something out online and then I got a confirmation that someone was going to come and do a sales pitch. It was pretty smooth and it went well, but we were already leaning towards getting the Rainsoft system because I did a bunch of research and I was looking at other systems. With the rate of having to change the filters and general upkeep, somehow I saw Rainsoft just to be the best one. Also, learning about some of the different technology that's used with those systems, they used some of the advanced systems. I was pretty impressed with them. It was an easy sell for the salesman but he was great. He went over it with me, broke down the process and explained it in detail for us.

One of the RainSoft reps was coming door-to-door and we let him come in and test our waters out. We realized instantly that we need their system because we have city water and it grossed us out on what we've been bathing in. The consultation was really comfortable. It didn't feel awkward having a complete stranger in our house. The sales rep seemed like he knew what he was doing. He was telling us what stuff he would be putting into the water to show us how dirty our water was. He was really professional. He knows what he can do with all of the little gadgets he had.

I've been a Rainsoft customer for 12 years and it's been great. They were recommended by the builder of our house and I kept my business with them since they have always done a good job. I had to keep up regularly with the water systems maintenance so I needed a company that I could rely on. I started scheduling regular visits with Rainsoft and eventually, they needed to replace some parts. Rainsoft put in a brand-new filtration system for my home and replaced some things outside a couple of months ago. They were very friendly, helpful and reliable. One of the managers, his name is Rick, went above and beyond and was able to secure for me a longer 0% financing from Home Depot. Rainsoft has been really good and any time they've had to come out and adjust or fix something, they've been able to do that with no additional costs sometimes. Now we have good quality water coming into the house.

We picked up a free water test kit when we went to Home Depot, and had it sent in. Then a representative called us and came over to the house. Our water is actually from a well so we decided to have it tested and it came back with pretty high levels of contaminants. The sales rep was very friendly and professional. He set up a whole mini-laboratory here in the kitchen and analyzed everything, and he showed us what we needed and what we should get. He was very good and helpful, and he steered us in the right direction. He was also very knowledgeable and he seemed to have done that quite often before. We got a Pentair water purification system model RO-2550, and it's under the kitchen sink that’s for drinking water. The system is in the basement and it also filters the whole house for contaminants.

I was always concerned about the quality of our water. When I pour it on a glass I could see the hard water spots. My parents used RainSoft for several years. And when we went into Home Depot we got a water test kit, which got them to come out to our house. As soon as we got the test and found out we did have hard water we were very eager to get the system in place.

Our water here is very hard. We contracted with RainSoft 17 years ago. We have the soft water system, as well as the reverse osmosis for drinking water. A couple of months ago, I had the equipment upgraded. I also had routine maintenance being done at the same time. Their reps scheduled the service appointment and they were very pleasant. Their technician was exceptionally good and I appreciate it when he's the person who is doing the service. He has a wealth of experience and familiarity with the equipment and is very congenial and helpful. The system is working fine and that's why we've stuck with them all these years. RainSoft has been responsive and capable.

The water seemed to be a little bit on the hard side and I wanted to see about softening it up a little bit so I researched about treatment systems. I called up RainSoft and agreed with a rep on the time and they’d come out. He explained everything to me and my wife, and then set up appointment to install everything. It seemed like he knew everything about the product. He’s really good. I got a thing that goes under the sink that softens that water there on the sink. I also got a thing that’s built outside that softens all the water in the house. And then I got a thing that fits on my furnace and takes the germs out there. One guy did all the installation. He got here about 9:00 in the morning and finished up about 4:00 in the afternoon. And everything went good. The water is softer now and doesn’t have any funny taste. So far, I'm satisfied but the system is expensive though.

My husband was in Home Depot and he found some information about RainSoft. We had been worried about our water for quite a long time. We didn't know quite what to do about it. They said a sales rep could come out and talk to us about it and he gave us a demonstration. The sales rep was an older guy and he was very nice. He tested our water and showed us that it wasn't really that good. He did well on the demonstrations, but my husband didn't like to make decisions in one day so it took us about a month to really think about this. He is an engineer, and he was scared of making the wrong decision as it was just too expensive for us. Then, the store manager called him back and said there were other options.

Company failed to disclose necessary information about upkeep expense of equipment, expiration date of points for `free household supplies'. Cost of buying salt crystals is more expensive than H20 we were purchasing. Did not supply written info about having mandatory praise letter recommending system (and provide list of friends' names and #s) PRIOR to getting membership for household items. Was lied to about being able to get name brand products my family used. After several months, the water still had rings around toilet. Here we are 5 years later OUT of our $$$, unused points expired and stuck with a system that is not financially beneficial nor cleaning water as informed. There should be a class action lawsuit against this company. If I find out how to start/join class action lawsuit, I will begin/join one.

The bad taste of the city tap water made us interested in water treatment systems. The consultation with the RainSoft sales rep was excellent. He was very helpful and informative. He showed us some bottled water that came back bad with the high readings. Not only our tap water, some bottled water was as bad as our tap water. Then he showed us how the suds will last longer and it won’t take as much product for a soap than it will with the tap water. We bought the unit that goes underneath the sink for the individual drinking water and the whole house system. The installer did the job in a couple of hours and he was very informative. He let me know what he was doing and what to expect. I love the system and I have no regrets buying it.

We were buying sparkly bottled water. My husband heard of RainSoft and did some research on it. The sales rep was very cooperative and broke the parts down to us, so he was great. We understood everything he said and got a lot of information from it. He is the one man who answered all the questions and my daughter had a little input. We were shown that there were little particles in our water and, for me, it’s safer to buy the RainSoft water so we went with them. We probably would have been with it a long time ago, but we had second doubts.

I have had a water system ever since I had a home but not this expensive. I purchased the whole three piece unit from RainSoft. The salesperson was great. She knew her products and the ins and outs of it. The guys were good too. I told them where I wanted to put it and they put it there. They cleaned up after and they put everything away that they should and left everything in the garage. However the dish detergent is not lathering like it should.

RainSoft's representatives have been excellent. We had a sales rep come in 20 years ago and do the presentation, and we were impressed and bought the whole system. We recently moved and had business with RainSoft again. Our technician, Marick, did a really good job when he removed the system from the old house and then installed it a few days later in the new house. He was very helpful, professional and answered any questions that we had. With RainSoft, the water is softer and we've been fairly healthy over the years because of it. We won't do without it now. We had the bacteria light replaced annually in the past, but we were told we don't need it anymore because we're on the municipal water. So, there has been no maintenance other than replenishing the salt. RainSoft is the best system around for clean and healthy water.

Our water was extremely hard, and we seemed to have rust. We did a water test through Home Depot, then RainSoft got the results and contacted us about coming out and doing a demonstration. A rep came out, did a test with our water and then a test using their softener. We could definitely see the difference in the result. There was no pressure to buy it, but after seeing the quality of our water, we decided to go with their EC4 and Reverse Osmosis system. The installers put the filters of our Reverse Osmosis System in the wrong order, so we had them come out to look at it. They came the next day and replaced all the filters at no charge so I’m very pleased. We have had their products for four months now and we’re extremely satisfied with it. The installation and service have been great and we've had a very pleasurable experience.

My parents had a water softener for years in Missouri, and they had talked about getting one some years ago because everything about a water softener seemed beneficial to us. So, they had prior knowledge of a water softener. And so, when we were approached at Sam's Club in Fayetteville, Arkansas, we decided that it was the time to do it. The man who came out was wonderful. He was not just good at what he was trying to get across, but he is a good person all around. Since having our water softener, there is a big difference in how the water looks as compared to how it looked and also how it tastes. And we feel a difference with the laundry, and everything is softer especially when you wash your hair. It's very nice and we had a very positive experience. I would highly recommend RainSoft. And not everybody wants to spend their money on a water softener, but it pays you in the long run.

We built our house almost 20 years ago and when we moved in, this RainSoft water softening system was already there and we had the brochures on how to operate it. The person who built our house recommended it. He strongly suggested that we have a water filtering and softening system. In the last few months, we had the system upgraded with new equipment. When we had the new equipment installed, I noticed a difference. This was smarter and more efficient. Our dealer, AquaClear has been servicing us for all these years and they're all just wonderful to deal with. Every time we called, they're here.

I have had my RainSoft water filtration system for a couple of months now and it's been good so far. I'm really happy with it. They offered us a pre-testing and the rep that we dealt with was very friendly and knowledgeable. Also, the installation went well. They're coming out on December 2nd to go over everything with us and test everything again to make sure that they are working properly.

My friend referred RainSoft to me and they gave me a call. I’ve lived here for all my life so I already knew the water was dirty but when they showed me how dirty, it was interesting to see and that was the biggest selling point. I got the gold package which includes the whole home water system and the three-second filtration drinking water system underneath the sink. It’s nice not having hard water now. I recommended them to a friend and she bought one too.

We kept getting letters from the water company where they’ve added something and the water is getting better but I cannot stand to drink chlorine water. So we have had several little drinking water filters throughout the years because I drink water all the time instead of buying bottled water. We’ve always been very concerned because this area has got so much cancer and our water all comes from the Green River. We have a son-in-law that’s a nurse and works at the hospital and he deals with patients and cancer every day. He said he has had different scientists that had come to the hospital who said that it’s got to be from the water source.

We got RainSoft because our water tasted nasty. We've had it since September and we’ve noticed a difference with our laundry. It takes up a lot of room in my closet but the product was not too bad. Overall, it was great.

RainSoft sent in the water test and they called me to say that they had somebody come out and review it. I ended up convinced that it was worthwhile and so we chose to purchase their system, which was the water filtration and the alkaline water system. The installers were efficient. It was all done the same day so it was just amazing.

I have an older house and I was wondering what the water was like. Setting up the consultation with RainSoft's sales representatives was fairly easy and concise. I got the RainSoft water system and it's outside the house. The guys who came to install were very professional. The system is good and I can tell the difference of the water with the feel of it and in the taste.

The RainSoft sales rep called me and we had a date. He was very likable and very thorough, and everything was done for me. I purchased the water conditioning system from RainSoft and had it installed beginning of September. The installer was cool. The kid that came out did it in the rain and he didn’t stop until it was done. It didn’t take him long at all. He was very nice and took his time to show me how it worked. It was a very good experience. It has been night day since the installation. We're very happy with the product. I wish we would've done it a lot sooner. It was a pleasant and easy experience.

RainSoft’s sales representative called and set a time for consultation. The consultant’s personality was warm and engaging and it didn't feel forced toward selling. I was concerned with the taste and quality of my water and I got a reverse osmosis, RO, in the interior and the exterior. I did the whole home RainSoft water softener like a filter. The installation went great. It was a solo job but he was fabulous. He worked around the corner for me so we chitchatted for a while. Since I had the system, my skin is softer and the water tastes better. It's wonderful and absolutely worth the two hours to get RainSoft.

RainSoft called and I submitted a water sample with Home Depot. Then they called to give us the results and told us that somebody will be out within a couple of days to do a presentation for us. We set it all up but when the rep, Josh, was here, it was late for us to apply for the credit card so he came back the next day and did it with us. It was easy and it went well. We’ve had a good experience with Josh. He was nice and wasn’t pushy. The installation went well, too. They gave me all the instructions. I received good customer service from RainSoft and I hope that the product continues that way.

We got something in the mail from RainSoft and their rep followed that up with a phone call. They told us what the company was about and that it was no obligation. They could come in and test our water. Since we moved from Ohio and we're new to the area, we don’t know about the water and I said sure. They came and they did the test. They showed us the water was adequate but RainSoft would make a difference. My husband has health issues so I wanted to keep him as healthy as I could, and by getting a RainSoft, that’s what’s going to happen.

Somebody from RainSoft approached us and they left something with us that we should leave samples with outside the house. That was picked up by the company and then after about 20 days, they called that they would like to visit us. We were given a demo by a gentleman by the name of Ash and he was quite convincing. The installation was fantastic, very quickly done, and detailed. The work was very neat. Then Adam re-demonstrated the same thing Ash did to convince us that the system was still working and that follow-up was good.

We got the water softener and the reverse osmosis device from RainSoft since we have hard water and we've had to replace appliances before. Setting up a consultation was super easy, and we just texted back and forth. The then rep came over two days after we first talked. He'd been in the neighborhood for somebody else and he came over, and he was great. My kids were all there and neighbor kids were there too, and he involved all of them. He also answered all my questions and wasn't pushy. He just kept me informed of what was going on since I wasn't quite ready to buy anything yet. The installers explained everything they were doing. My kids were watching them work and they explained to my kids what was going on. They even cleaned up more than what I cleaned up before they got there. My kids and my cats like the water better now.

I did a water survey in Home Depot where one of the guys had an iPad asking me questions about my water. Then one of them contacted me to send a RainSoft guy out here to do a demonstration and tell me about the product, which came out as excellent. Our sales guy was super nice and we would even take him out fishing with us. We did a smaller faucet here on our kitchen sink and routed a line to our refrigerator. The installer was very quiet but there was also a little bit of a language barrier. The only downfall of RainSoft was they had contacted me two weeks after they did the installation to set up a test appointment to make sure everything was running smoothly and I set up the appointment but then nobody notified me that they weren’t coming and nobody showed up. Otherwise, it was an excellent experience and although I haven’t noticed a difference as far as cooking, the water tastes better now.

When I set up the in-home visit with RainSoft, the person who I talked to over the phone was very nice and I liked her but she could have explained a little bit more how long the visit was going to be. The person who came to my home was on time and he was very knowledgeable and had a lot of information. The whole process took longer than I expected, but besides that, everything else was fine. But during the installation, the plumbers who came out were a little messy with my yard and they could have done a better job. There was an outdoor faucet in the front and one in the back, and they gave me the wrong information as to which one was through the system and which one wasn’t so I was watering my plants with the wrong one. They were also supposed to put in another faucet in the back that wasn’t going through the filtration system and they didn’t.

We’ve had Rainsoft’s services for a long time. The installation was fantastic, and they were knowledgeable and gave me some information. They were very cautious and careful with where they put the system and how they put it in because they ran it from our basement all the way upstairs to the kitchen, and they put it in the laundry room, which was right below our kitchen. Everything went very well and we've always been very pleased with it. We live in Longmont, Colorado and the water here in Longmont has always been excellent water. But, the one thing that we noticed the most was the softness of our water after the first installation. Our water was softer and there wasn't any more of an aroma of the chemicals that they put in the water for those purposes. That's always been gone right away. We had a separate little tap on the sink for drinking purposes which was great.

When we sold our house and bought a new one, it didn't have a water softener system so I called RainSoft and told them to bring me one. I've known them for 30 years. The people at Elk City where I bought the water softener from installed it for me. Everything's great.

I have an older reverse osmosis system. The dealer that sold it to me has gone under, the new dealer is about an hour from my house. I had them send me filters and they told me that it was easy to change the filters. Not so! The picture that they sent me does NOT look like the unit that I have. They want hundreds of dollars just to come out here! I am mortified!!! DO NOT BUY FROM RAINSOFT!!! I am being ripped off!

We moved from Wisconsin to Oklahoma and I know that Norman has the worst water record in the country. Now that my son, who has cancer, is living with me exposing him to that nasty water freaked me out. But now I have peace of mind having RainSoft installed in my house. Their sales rep was amazing. He should be cloned. That's kind of how to make the world a better place. Now I can drink the water and it doesn't smell and I don't feel as if I'm congested all the time. I got a system that is delivering and I feel mentally safe.

I’ve had my system for over 2 years. When the rep came to present, I was pleased with her presentation; however, I informed her I was not ready to make an investment. She left. About 20 minutes later, there was a knock — it was the installer. I reminded him what I told her but decided to go ahead with the installation. 1 year later, I get a call asking “how I liked the order”. I NEVER RECEIVED AN ORDER. I was basically called a liar. Finally, they sent me an order form. I submitted the form with specific items. I did not receive ANY of the items I selected. Recently, I called because I’m out of some items. The man said, I had to submit the order form. “We won’t send anything without the form”. I’m struggling to find the form. Finally, I called today, and left a voicemail. After reading all the great comments, I didn’t want to be the bad, but this is MY EXPERIENCE.

I was concerned about my water knowing that it was probably too hard and the RainSoft consultant was very good. I got a water softener and an under-the-sink reverse osmosis. They were very informative and they drove here for the installation.

We were concerned with the smell of the water in Jacksonville so we set up a consultation with RainSoft and it was easy. Their rep that came was thorough and knowledgeable and we ended up getting the big system that goes out and circulates through the whole house. We also got the water tap and the one that attaches to the dryer. The installation was very quick and easy. And now our water doesn't smell like chlorine or chemicals and it tastes a lot better. Everything that they showed in the presentation was spot on.