RainSoft Water Treatment Systems Reviews

We just moved into the area. We were on city water and I wasn’t sure what we were drinking, so I looked into water treatment systems. Our interaction with the RainSoft sales rep was pleasant. He was very well-informed and he did a great job. I purchased the whole package from RainSoft, which included the bubbles, the vents, and the water system. The installation team was very pleasant, too. After the system was installed, the first thing we noticed was that after taking a shower, my skin felt more moisturized than it did prior to the system. Also, our clothes appear to be a little softer and cleaner, so we are very pleased with RainSoft.

I've had a RainSoft system for 13 years before I got my current one. The water’s quality with RainSoft was good. However, their representatives were terrible. When we had our current system installed, the tech said that somebody would be contacting us the next days, and he would stop by and make sure everything was fine and answer any questions but it never happened. Somebody called about a month ago and my wife took the call. She said that we had some concerns and the gentleman was gonna call back later that day when I would be available. But I never heard from anybody. RainSoft should follow up on customer service. I also did an online survey and requested that somebody call me, but nobody ever called.

There is limestone in the water and I wanted to purify it. I had a whole system for a few years but it broke down so I had to get a new one installed. I purchased the whole-house water purifier system with the charcoal from RainSoft and they installed it on time, quickly and with no problem. They were professional and they did everything they said they were gonna do. I'm very satisfied with RainSoft and I will recommend it to some friends.

I had my old water system for 11 years and it was kind of out of date and getting the repairs were starting to get a little worse. I got the second system from RainSoft, and I'm really happy now that I don't have to drain the filter every Sunday. I got a reverse osmosis system. I loved our drinking water, and we also sold bottles up. I love their soft water system, too. It makes our skin feel safe. And we don't have a lot of soap because we know it's clean water. So we don't have anything breaking down.

My parents had a water treatment system similar to this in the house for years, so I knew the benefits of it and how not clean the water was. We went to Home Depot and they asked us about having someone come out and test our water for us. A RainSoft rep came out and installed the system and it went pretty good. He didn't explain a few things about it as far as how to reset the timer for the salt, but he showed us to how to bypass it if we need to, like where to put the salt and how to put the salt in. It's not as much as I thought we would, but the water doesn't have that gross soapy feeling no more. It's a good system and it works! I'd show you the stuff they showed us.

We live in an area that has some issues with water discoloration at times and I had some personal health concerns. I wanted to make sure I was getting the best water and not putting anything unnecessary into my system, so I started researching water and air filtration systems. Rainsoft called and explained who they were and asked a good time that we could all meet. The only issue was the fact that both my husband and I had to be here and it was hard to coordinate.

We live by the lake and we have well water, so we wanted to see what our water was like. RainSoft sent us a little thing to put the water in and we sent it back to them for testing. Then we bought one of RainSoft's water systems and the water we are using is for drinking now, which really wasn't before. Everything worked well and we had a good experience with them.

The water didn't taste good when we moved here so we looked for a water treatment system. We called RainSoft to set up a consultation and that process was easy. The rep who came was great. We bought the full house system, the RO water system at the sink for drinking and the system for the washing machine. The installer was a nice guy. He worked hard and explained everything really well. So far, the water is great. It tastes good and I don't use detergent with my clothes. Also, we don't have to do daily squidging with the shower which is nice. We’ve seen less of the hard water around the faucets since we moved in and we were pleased with it.

The water was hard and not clear. I then bought a water softener, including the alkaline dispenser, from RainSoft. Their rep was very informative and the installation was good. With the water softener, it's hard to rinse and it feels like you're still soapy. But the water tastes better. And I drink water straight from the sink with confidence. Right now, I just add the salt for maintenance. I’ve been recommending RainSoft.

We were asked by RainSoft if they could come and do a free analysis. They found that our water wasn't too bad but it wasn't great either. It was a new guy who came to our house and he had to contact somebody to ask a couple of questions. But figuring that it was his first time, he did really good. We did the whole house with RainSoft and then we did the air. The guy who came to do the installation was nice enough but a little odd and he couldn't maneuver. He was a young guy and I was kinda surprised. He was just very slow and had troubles being down on his knees and standing back up. He wanted to use a chair to sit on to do the installation. It took him a long time and he wasn't out of here until 9:30 at night. Otherwise, I'm very satisfied. Now, we're still using up some of the soaps and cleaners that we had from before we put the system in so we haven't totally flipped over to the stuff that we got.

Our house is a little old, so I figured that we needed some type of filter. When I went to Home Depot, a guy there spoke to me about water treatment systems. We decided to put in RainSoft's water treatment system. Everything went great when RainSoft scheduled a consultation time to come to our home. The installation of the system was awesome. The installers did a really good job and they left everything neat and clean. Everything that the guy at Home Depot explained to me was true and everything’s working fine with our water treatment system. Now I can drink water out of my filter and everything is so good.

RainSoft did the water test at my house and that went great. The sales representative was great and we had a wonderful and excellent interaction. Then, a RainSoft tech came out and installed the equipment. My wife was here and she said that it all went well. They talked through how everything worked, how it was set up and did it in the amount of time they said it would be done and left all the necessary papers. We got the drinking water filter that has got the 3 filters at the kitchen sink and the drink counters. Now, the water is great and it tastes wonderful. It’s doesn’t smell like chlorine. My whole family drinks it and it’s good.

The water in the house was awful so we set up a consultation with a RainSoft rep and it was easy. When he came to the house, he was very knowledgeable and described the process and costing to us. And we ended up purchasing an entire water system. The installation team was very nice. They didn’t waste any time and went to work right away. When they were done, they explained how the system works and how we could monitor the system to conserve it best.

We built a new house and dug a well, so we did a free water test through Home Depot. The RainSoft sales rep that came out was professional. He went through and tested the water and showed us some things that we could fix. And since having our system installed, our water doesn’t smell like it used to. I can use less shampoo and soap and still get the same results. We are pleased with RainSoft. The experience went smoothly and there wasn’t a long turnaround time.

My water was bad with sediment. I called RainSoft for a consultation and the experience with their sales rep who came out was speedy, fast and informative. I bought the water filtration, the triple osmosis for the drinking water and then the washer. It was a speedy installation and the installers' demeanor was good. Since then, my water has been softer and it tastes better. I'd tell my friends to get RainSoft.

We just moved to this area from Germany and we noticed that there was a lot of residue on our faucet. We were at Home Depot getting a washer and dryer and they mentioned when we were checking out if we had any concerns. We mentioned the hard water and then that’s when they started to let us know about the RainSoft. Then, RainSoft came out and did the free showing. The sales rep was very knowledgeable and fantastic. He went over everything in detail and we decided to go with it since we have a new born.

She could have used professionalism in handling that and she didn’t. I wouldn't refer RainSoft to anyone.

We had the Pelican System but it sucked and we had to replace it. Our neighbor has RainSoft, and she's been really happy with it. Setting up the consultation with the sales representative was okay, but there were more sales than I wanted to listen to. I just wanted a price and I don't necessarily think we paid the best price. What my neighbor paid and what I paid are significantly different things. I also got upsold to the thing with the app, where it tells your phone what's going on with the machine. But we don't really use the app and so I wish I would not have spent the extra money on it. I didn't watch during installation and now I don't know when I'm supposed to do the maintenance. They gave me information but I didn't understand. Other than that, RainSoft is a lot better than the Pelican. And the water is wonderful since we've gotten the RainSoft.

We moved to Houston and the water in the city of Houston is hard. We always drink water from the refrigerator and from the filter and we've noticed a lot of our appliances had a lot of calcium buildup. And then, it was coincidental I was in Home Depot and someone asked me a couple of questions and I had him come out. The sales rep from RainSoft that came out was very friendly and knowledgeable. We bought an EC4, like the filtering system and then there's a reverse osmosis in the sink as well. However, the installation took a lot longer than I thought it would. I wanted it out of the way in the garage but they were initially gonna install it outside. But they were willing to work with me as far as accommodating what I wanted.

We recently moved to the country and we were using a co-op water supply. We weren’t too sure about its quality, so we got one of those tests from RainSoft and sent it in. And indeed it was definitely hard water and there was some bad stuff in there. The RainSoft rep who came was amazing. He was here for a couple of hours. I believe anybody else could have told me the result but because he did it and the way he did, he was so knowledgeable and professional. He was what sold us. We then got a whole conditioning system. The installation, however, didn't go well. One of the guys kept running into problems. We live in the country and we have 16 acres, so we have animals. There was horse manure and so he would make some snag comments about that. And then, apparently, where he wanted to put the runoff, he couldn’t. So he seemed a little agitated at that. That was kind of a turnoff.

My water taste like my pool, and I can't keep whites white. And I get black rings around my toilet within a couple of days. RainSoft's sales rep was knowledgeable, professional and on time. I ended up purchasing the whole house system from them and it was hooked up to our main water line. Since then, everything feels better and the staining has gotten a lot better. I'd recommend RainSoft's system.

We’ve had RainSoft for more than 25 years. It was obsolete and I couldn’t repair it, so we decided to get another water conditioning system from them. The rep I dealt with had an adequate knowledge and the installer was really knowledgeable and very quick. The new system is gonna be more dependable than the old one because the old one was mechanical and the new one is more electronic and seems to have a better memory and stuff.

We just bought a new house and we purchased a water softener from RainSoft. The rep from RainSoft and the installation team were great. Since the system has been installed, our water has been 100% better. The only thing that we have not been able to get is the free soap that they told us we're gonna get.

However, I had issues after the system was installed as I used three times the amount of water that I usually do and my water bill was triple the amount than what it usually is, so the technicians came out, changed some settings on the unit and since then the system is working fine. Everything’s just what RainSoft promised. My water is great and I’d recommend them.

At first we did not know what was going on. After I gave a water sample in an envelope at Home Depot, Well, they gave us a great explanation that water quality is very important and living in San Diego, the top 10 worst water quality water in the country, I finally realized why my skin was so dry and that my tap water didn't taste so good. Now our life is changed, soft skin and awesome drinking water and beautiful laundry and dishwashing. For those who wonder where to get the salt, Home Depot, not Amazon... only 10-times overpriced. Go for it, RainSoft is great.

My husband has been interested in making sure that we have a better filtered water to drink. RainSoft did the water test and they left the sample at our door. The consultation with their sales rep was easy to do. We even had forgotten about the first schedule and they were super nice about it and just said they would reschedule. They came back and spoke with us even while the kids were running around crazy. That sales rep was very knowledgeable, very pleasant, and personable. It was easy to talk to him and ask him questions. We purchased the water filter, the basic system. The installation team was very pleasant as well and they went over stuff with us. Since then, I definitely have noticed that the water tastes different. We can drink from the tap now and our skin is softer. And there is not as much scum and discoloration in the bathtub where the water drains.

My daughter has a skin condition. Home Depot in Canada referred me to a RainSoft sales rep which came to my house. RainSoft was able to work with my schedule. The reps were knowledgeable and they knew the products and all the options so it was well-informed. I've done my research before, so we kind of knew what we're up against. We were just trying to see from a budget standpoint if we can afford it. I didn’t anticipate the system was so big but the installation went fine. It's next to a furnace and the area by the furnace is all now taken up. It is expensive and a big price point is a turnoff for many people, but we took a risk. We went with it to see if it's gonna make a difference. And we feel different when we shower and when we wash hands. I’m satisfied with the unit and I would recommend RainSoft.

I have an autoimmune disease and I read that high alkaline water is good for inflammation, so I started researching on water treatment systems and a friend told me about RainSoft. I had a very easy and smooth consultation with the sales reps of RainSoft and my interaction with them was very nice. They listened to everything that I had to say and they confirmed everything that I was looking for. I had done a lot of research prior to calling them, so I knew what I wanted and what was going on. I got the RainSoft product that goes under the sink and its installation went great. Since the installation of our water treatment system, the water tastes delicious and I've been very happy with it. I stopped all Poland Spring deliveries and I started buying reusable bottles, which is how I store water for my kids to drink, so I don't waste plastic anymore either. I love RainSoft and I feel good drinking healthy water, and I've already recommended them to five people.

We used RainSoft when we lived in Overland Park, Kansas, many years ago. And now, we have very hard water where I moved to. So I made a phone call to RainSoft and a representative came out. He did the testing of my water and he’s a very good salesperson. He was very knowledgeable, really worked with me, and answered all my questions. I purchased the system that was reconditioned and the installation team was the best. They were helpful and very efficient. And I was impressed with how quick and how clean they were. Then, there are two other girls in my office who live near me and we compared notes. Based on my experience and how accommodating the salesman was and the installation team, they both wished they would have gone with RainSoft and not another water system company. RainSoft is one of the best systems and if you could get the same salesman and same installation team then it’s a winner.

Everything that I've experienced in dealing with RainSoft has been good. And my biggest thing is that the salespeople weren't pushy. They came here on time for the consultation and they answered all of my questions. And then the guy who installed the system was friendly. I purchased the RO; their EC5 series. And since having it, our water doesn't dry my skin as much. It's also easier to clean with and it doesn't have the calcium build-up on the tile and the showers. And I like the drinking water too. So if anyone wants to get soft water, I would recommend RainSoft.

The water in Oklahoma City is very hard. It leaves stains all over everything and I thought I would try to go with a water softener. Then, one day I was at Sam’s and I saw RainSoft had reps there. The one I talked to was very good, straightforward, and very thorough in his demonstration. It was a good experience. I had gotten a water softener and the reverse osmosis for drinking water. It's the two-gallon thing underneath the sink.

We just bought a home recently. A company came out from GE and they tested it. We were told we have high chlorine and hardness in our water but we didn’t have the money to afford it at the time and the guy just went away. Then, I filled out a survey when I was at a Home Depot and RainSoft contacted me. I was like, “All right, you can come out and check it again.” They did and the reps that came out were very personable, professional, and very knowledgeable. Everything stayed the same, high chlorine in the water and the hardness was the same, too. We ended up getting the drinking water filter.

When my existing water softener had broken, I had to replace it. My house is only plumbed for hot water. And without having cold water and soft water, I wasn’t going to pay $6,000 for something when I only had one method of water. The people at RainSoft thought they could do it, but once I had somebody else come, he said Rainsoft didn’t know what they were talking about and this person could not do what we wanted to do. So the only thing I use from Rainsoft is the reverse osmosis as the rest of the system could not work in my house and while I'm satisfied with it, the system is way overpriced compared to some of the other systems. But other than that, the people I worked with were nice.

We first installed the RainSoft system back in 2002 and this time, we talked with the repairman when he came out to repair it. We could fix it or upgrade to the digital part of the unit, and he explained including how it worked with the new one. We did the upgrade and the installation team was on time, fast and efficient. They did a good job. RainSoft is a little pricey but it works well. Our water is softer and has less hard water spots.

We purchased the RainSoft water softener and the filter that goes under the sink in the kitchen. We’re happy with the system at this time and we've seen a big difference since having it installed. Our skin is not itchy anymore and my wife said her hair feels softer, it’s better. Other people should get it, too. We were offered the system when we were at Home Depot and then we set up an appointment for a rep to come out. And we had a great experience with the rep. The entire presentation was good to go, all the way; and he was too. We were impressed by his attitude and the way he communicated. He answered all our questions. We even had a few laughs in between the presentation.

The previous homeowners took their system with them when they moved out, and since we had scale buildup on plumbing, we copied them. I called Rainsoft and told them that I'm interested. Then, they told me when they'd come. The rep who came out was very courteous and I like him. However, my husband and I didn't realize how long the consultation was gonna take. It ended up being close to two hours which seemed fairly typical for them since they went through all the different tests. We purchased a full house system and that was done the last half hour. It would have been helpful if they've let me know it would be pretty lengthy at the beginning so I would have changed the time.

I had a couple of people come to the house and I liked Rainsoft. The consultation and the installation went fine. It's a good system and I'm glad I had it put in. I've had it since February and it's holding up perfectly.

We moved to a new home in a different suburb of Rochester. I found a lot of build-up of tank bacteria in my dishwasher and shower, and a lot of spotting on my glass shower doors. I was looking for a solution to the situation. I contacted some other companies but RainSoft has a really good reputation in our community, so I went with them. I had a positive interaction with the salesperson that came out. Since I had the system installed, I don't see all the tank scum when I clean the filter of my dishwasher. I'm not seeing it in my shower as well. My shower glass doors are staying much more spot-free and I notice the difference in my skin this winter. The improvements are all positive.

My husband while visiting a Home Depot was somehow persuaded to use set up a home appt. Don't do it. We had an A+ sales representative come to our home and show us all these things that are magically cleaned by themselves... With just this system's water. Now I realize there must have been something added to that water cause it never did that again. Talked us into a 6500 dollar purchase and did it all by telling my husband how much better this would be for my health. Let me tell you something. They do not stand by their products and when we finally had major issues with our water pressure and called a plumber we were told the main problem for these issues is the water filtration systems. Just rooked me for almost another 600 dollars and they have the most impolite disgusting customer service I have ever dealt with. Do not use these people.

It appears that this company is all about selling their merchandise but not following through when the customer needs assistance. My husband and I have spent close to $10,000.00 on RainSoft Water Treatment System but after a year when our water started to smell like sulphur, we called to have someone come look at it. They told us they were short on help, some were out sick, the dog ate the homework!!! Really??? We spent a lot of money! We called again, then they told us what to buy, and they would could do it ourselves, OR wait a month and a half out to have a repairman available.

We had hard water, wherein the water faucets were damaged to, and I had to replace a water heater. We found out that with the RainSoft system it would alleviate that. Since we got it, it made a whole lot of difference in our skin when taking a shower. And we got the drinking filters also. The consultant that came out was excellent. He explained everything, how it works, and he tested the water. The installation didn't take long and it went great.

Our water system was acting up and we talked to Andersen Water, the people that we bought it from and they told us that the RainSoft system would help us immensely. The sales rep came to the house and took some samples, showed us what was available, tested our water and showed us what it would be like if we used their system. It was a good presentation and so we bought a water treatment system. It adds the chlorine to it and it has filters on. We also got the reverse osmosis set up for our kitchen. The installer was very knowledgeable and pleasant to talk to. He did a nice job installing it and it was a good experience. Since then, our water is much softer, more soap in the showers and our drinking water has improved immensely. We're happy with the system and it's helping a lot.

I knew somebody that had something similar to a water treatment system and I had been wanting to test it in my own house because we had hard water. When we were at Home Depot, someone approached us about RainSoft. The sales rep came and started explaining it and showing us how it works. Since I was already kind of interested, it just made me want it more seeing how it worked with my own eyes.

I had concerns regarding my hard water and my water heater was making banging noises because it was getting a lot of sediments at the bottom. The RainSoft rep who came out was very pleasant, knowledgeable, and friendly. We got just the tank out in the garage and that's the water conditioning for the whole house. Now I get a little more soapsuds but what I'd like is to get the water a bit softer or raise the softness. I don't know how to do it myself and so I'll check Castroville first. Otherwise, everything else is fine. The rep was very good during the installation and everything was cleaned up after he left.

My brother-in-law and sister-in-law came down and told me that I had the hardest water they had ever seen. They told me that I should get a water softener. I was in Home Depot with my son, so we looked at the display of about four different kinds that were there with no prices. A man came up and I asked what were the prices were because I had no clue on any of it and he did not know the prices but he had a representative come out. A fantastic man come out and talked to me. I was just gotten divorced and I rebought the house, so I don’t have a lot of money. He told me that I didn’t need a big water softener. He showed me the RainSoft Water Treatment System that he said would be perfect. Then, he showed me what my water was like and he’s really nice. He’s an honest man and I really like him.

I went to Home Depot and the RainSoft Water Treatment Systems guy talked me in. I took a water kit and the next thing I know, RainSoft set up an appointment. The rep came the next day. He came at night after dinner which was really convenient. He did the demo. I knew the water was bad when he showed up, but he did a good job convincing my wife which was good because we were not gonna make a big purchase without her approval. And then, we signed up. The approval process was easy. The next day, the guy showed up to install it and he was outstanding.

The RainSoft sales representative who made the presentation and he was amazing. We purchased the water system for the whole house. The installation was very well-done and there was cooperation. The fellow who did it was very focused on making us happy and he went the extra mile.

I went to Home Depot and bought a cheaper product which I hired them to install. But then the guy who came over to install tried to sell me another unit, which was RainSoft. I don’t like Home Depot for that reason. It was just weird the way they did it. It almost seemed like a scam. The salesperson explained what everything was and although he was a little high-pressure, he was not too bad. I felt a little pressured into buying in a way. I didn't like the price but the system works well. I got the water softener and an actual reverse-osmosis filter. The coffee tastes better now and I’m using about an eighth of the amount of salt I was using before. Plus the water coming out of the tap is 12 parts per million, which is good. It's clean.

I went to Home Depot and I signed up for a water test, and then RainSoft sent me a notice that they wanted to do a water demonstration. The rep was really good, and he was knowledgeable about the product. We've had it for four months and it's made big differences here. One of our children has really bad eczema and ever since we've been using RainSoft, her skin has cleared up and her hair has been growing healthy. Everything, from the taste to the feel of the water, is a lot better and I'm really enjoying it. I've been recommending it to a lot of my friends. I'd definitely tell others to look into getting a demonstration.

There was a lead scare at my job. We weren't able to drink the water because there was lead in the water. And then the next day, they said it was fine, it was a false alarm. Ever since then, I never stopped thinking about that which made me start thinking about our home water. My wife and I already had a discussion about wanting to get higher quality water. And my wife had gotten a card from RainSoft about free water testing. I also had experience with it through somebody I met through work. They had raved about it. And so, I was open to them coming.

My daughter had some problems with hard water and had some scale building up, and it's all over her appliances. I have a water softener at my home but it's not RainSoft, it's Culligan. She had both of them come out and she ended up going with RainSoft. Everything went great. The rep explained everything really well. My daughter, my wife and I were there when he explained everything and did the tests. And I was very impressed with it. My daughter liked that it's portable because where she's at right now, she doesn't know if she's gonna be there five years from now or not. But she knows she can take the system with her. Also, she has a good friend that is on his third house with the same system. She found out how it works and it's been doing well.

I was at Home Depot and a gentleman came by asking if we were interested with RainSoft so I signed up for an evaluation. I have the water softener and the under-sink alkaliner from RainSoft. There were two days of installation -- one for the under-sink and one for the outside. I found both set of installers to be very professional, polite and neat. That is very important because I don’t want to have to clean up after people.

We had hard water and doing the water softener was something that we've been looking at for a while. I saw RainSoft over at Home Depot and it was sold very well. The guy came over and I enjoyed my interaction with him. We bought the water softener and the carbon filter. We've had it for two months and now things are clean, we have better usage of soap and we don’t see the water stains on the glass anymore. However, the system broke on me already. The center, which regenerates and attaches the water as the water flows through it to automatically fill it, stopped measuring the volume flowing through the system so the whole generation stopped on me. I had to get the technician to come out and fix that, which they did. RainSoft is a little pricey but it's a good product.

We picked up a water testing kit (sponsored by RainSoft) at J. C. Penney. Since it was free, we figured we’d grab it and see what happens. We sent it off and they reported there were lead and chlorine in our water. Because we have a one-year-old, that was concerning. RainSoft reps came out to the house and did the presentation. We never really even considered doing a whole home filtration system and so, we spoke to them. After the installation, the water quality has definitely improved. The only thing is--it's hard to find the salt I need to refill for the system. They told me I needed to fill the salt up every two months but they didn’t really tell me where to get the salt. But other than that little hiccup, I would recommend RainSoft.

Something came in the mail from Home Depot about RainSoft then the RainSoft team came in. Although it wasn’t something that we were seeking out, we just listened to their representation. The sales representative was very informative and he presented very well. We bought the system with the block salt and there’s definitely a difference in the water since its installation. We really like it.

I’ve done research on water quality and I was concerned with a lot of things that were in our water supply. I took a water sample and did a water quality test through Home Depot. They recommended RainSoft and I picked a sample off of the water coming through. I set up a consultation with their sales rep and it was excellent. He was a riot and a very friendly and nice man. He was extremely knowledgeable and a real character. In fact, he was a little bit of a celebrity in our area because he has been on television.

We just received our Rainsoft system and are so happy with it. We were all suffering from dry skin and hair, and our kids had dry, itchy and red spots and sometimes rashes on their skin from our hard water. After moving from the south to Columbus, Ohio, we soon realized that the water is much harder up here. I was trying every skin cream and hair product but nothing worked. Within a few days, all of our skin issues were 100% better. I know a lot of people who have basic water softeners and are still not happy with them.

My wife put our name in a hat for a kitchen remodel thing and RainSoft contacted us. They came out to the house, did the demonstration and I got suckered into it by my wife. The rep was a very nice guy and we had a very good interaction with him. There were a couple of questions that he thought were more detailed for the install guy, but he was good. We bought from them the full conditioner plus the one for the washer. During the installation, the installer was fantastic, he communicated and then made sure that everything was taken care of. He called me before and after, which you don’t always get in that line of business, and I was very appreciative of that. RainSoft was a big expense for our household, but I love it. We are very happy with it and can’t wait for the many years to come.

I went to Home Depot and I did one of the free water testings. I got a call from Rainsoft or from the Home Depot reps and they said they wanted to come and test our water and they’ll give us a gift card if we let them come. They came and did their whole speech. The rep that came to the house was a really nice guy and he really knew what he was talking about as far as the water and cleaning. The real thing that pushed us over to actually getting it was the water test. He tested the water and showed us whatever was going on and compared it. I have a wife and a kid in the house, so I figured, why not protect them? They’re from Colorado so they’re not used to the water out here being not potable all the time and not drinkable. They drink out of the sinks in Colorado. But here, it’s a little different. Just seeing how dirty the water compared to how clean it could be was a no-brainer.

Our city water’s gross so we bought an RO. It’s a great product and our water tastes great now.

I liked everything about the consultation with the sales representative and I have the unit that is outside that fills the whole house. I noticed a difference in the taste of the water and when you take a shower, it’s different also. But I have one complaint. When the guy came over here for me to finally pay for what was already installed, he asked me for a person I wanted to refer. They were gonna give me the filter for the sink. I gave my brother’s name and they called my brother and talked to him. But they were supposed to call back to make the appointment to go over there and they never called back. I told RainSoft and the girl I spoke with said she would send the filter in fast. When I opened the box, it’s not anything close to the one that they showed me. But aside from that, I was very satisfied with the experience.

We had yellow and bad-smelling water and so I looked for water systems online. We had a consultation with RainSoft and their representative explained their water softener treatment systems really good. Then we came back out and he installed it, and it was just like he said it would be. We’ve been totally happy with it. The solution given by the RainSoft rep solved the problem we had been trying to get solved through other people a lot of times.

We lost our house in the Black Forest fires and we were around a well. We rebuilt and our main thing was we wanted to make sure that nothing was contaminating our well from everybody else’s stuff. We then got acquainted with Rainsoft through Sam's Club. The rep we had was knowledgeable about the product. When it was time to install, the installers called and told us when they'd arrive. Then they came out and installed the unit. However, I went down and saw that they missed a couple of lines throughout the house. So they had to reschedule and come back and reconfigure. Now, I need to get a hold of someone from the company. They said we were supposed to receive the last supply of soaps and a $750 gift card to Sam's Club when we signed up, but we haven't received them yet.

We had terrible water and although we already had a water softener and an iron filter, we still had quite a bit of hardness and color in our water. I didn’t know there was a solution out there until I talked to my buddy at work who mentioned RainSoft. During the consultation, RainSoft's rep was great and everything went smoothly. She was on time and showed us what we needed to see.

I had soft water in Florida and I loved it. I've been in here in Alabama since October and I was worried about my water so when I went back to Home Depot, I got a water test kit and sent it in. A gal by the name of Kelly saw the results, contacted me and made arrangements for a home visit. I knew I had a problem and I had spoken with a couple of people but she and her organization followed through. I had decided before she got here that I really wanted to see the presentation. I was curious, but her presentation was beyond dynamic and I was resistant at first. How she conducted herself was very professional. She mentioned the air purifier, but she didn’t push it. She did a marvelous presentation and she shared a lot of information.

I have now had my system for over 4 months. What a amazing thing!!! I use to use bottled water for all my cooking recipes and now I have Rainsoft and it's clear that I am saving money. The water feels so refreshing when I shower. My hair is shinier than ever! Highly highly recommend this to everyone. Water is a essential!! If you have been to Aruba they have amazing water drink from the tap, this is right up the same alley! Rainsoft = Aruba. LOL. :) Happy customer since day 1...

When the RainSoft team installed the system, I wasn't there, but my wife was and she kept calling me because the guys wanted to take the easy way out on their installation. I have an unfinished basement and they were very insistent on where they wanted to put the water filter system which was going to be in the way when I finish the basement. I have a utility room in the basement for the water heater, furnace, and that’s where I wanted all the filter system to be. Eventually, they ended up just doing it and put it in there. I didn’t appreciate that they argued with me about where they wanted to put it. If I were home, it would have been a whole different story. I probably would've let them out of the house.

I noticed a grittiness in my water, so I did a Home Depot water test. RainSoft came out and did that. Their sales rep was awesome. She was honest and very outgoing. She did the water test in front of us and she showed us the difference between regular water and soft water and the oxygen that it actually carries. We also watched a couple of videos on her laptop. She truly explained everything to us, the pros and the cons. I found out my water was nasty and I got a whole house system from them.

Thank you guys from RainSoft (Dan ** and the team). Nathan ** came out on a Friday afternoon and did the water test and found our water hardness was 16 G.P.G. and our TDS: was 485 P.P.M. and Nitrates was 4 P.P.M. So Nathan called in and set up an appointment for the team to be out at 8 am Saturday morning and the guys were here at 8 am sharp. Within a few hours we had fresh clean water with a R/O system under our sink in the kitchen. The guys were great. They got the job done and cleaned up everything. Our water never tasted better. It's like having bottled water and we never have to leave the house. Thank you guys. You made my wife happy again. Thanks.

Many years ago, friends of ours got RainSoft and were eloquent over how much they loved it. They talked about how much everything improved. You didn't need nearly as much detergent. Your water bills went down because the water was softer. There was no buildup in pipes. Your clothes last a lot longer and feel better being cleaned in soft water. The things they were telling us all sounded good and that convinced us that we should get it.

Product I have no complaints, customer service I give 1 star - First off, I have had the system for just under 3 years now. I guess I should have written this a little earlier but the product is great. Little expensive but does everything I was told it would do. Manager was supposed to install my system but after being rescheduled due to "being busy", tech arrived with product. He was very nice and installed the system. About 3 months after install, salt tank overflowed due to incorrect install (my fault for not checking periodically). Long story short, damaged some of the drywall and wood doors on the bottom where water sat and soaked into. Called the manager of the RainSoft where I am located and it was like pulling teeth for them to get someone to come "look" at the damage.

After they show up at your house and pit on their grand show and sign you up for service, that's where the customer service stops. They lie to you at every turn and feed you half truths. Before you get the system installed in your home the founder gives you a call and speaks highly of the things they provide. After that you can't even get a call back for your concerns. I have been waiting for one for the last 4 to 5 months and the Secretary blows you off every chance she can.

The issue has been resolved to my satisfaction, seems to have been a lot of miscommunication ( In the Heat of the moment).

We found RainSoft at Home Depot. We definitely had hard water, we just weren’t sure which system to go with. The reviews for RainSoft were great so we decided to go with them. The sales guy was very nice but there was incorrect information given. First we were told there would be free soap and cleaning products for life. We were supposed to get one box each year with a year's supply of cleaning products as part of our package. When we ran out of our first package, no second package was sent, when we called to ask, we were then told we only get packages when we refer someone to get a system. That was a BIG selling point and one of the reasons we agreed to pay nearly $5,000 for the system, but of course there we were a year later, so out of luck for us.

We’re very happy with the RainSoft system. Prior having it, our water smelled like chlorine and I didn’t like it. At the time my son worked for the company that installed it and we had heard him talk about it. He was the one that came out and did the demonstration. We got the thing that goes with the washer and the softening system that’s out in the garage. There were a few things that changed about how the installers would have normally done the installation, but we didn’t have any issues with it and it worked out fine.

We live close to a rocky place and we wanted our water conditioned and filtered. We’ve known about RainSoft for a long time and we had their system before but it was so old and they couldn’t even repair it anymore. Since we couldn’t afford to buy the new system at that time, we discontinued it. Then we finally bought a new system. We told the rep what we wanted and got the basic system. It works better than our previous one. I would recommend RainSoft to anybody.

To start, the products Rain Soft sells are truly amazing. In fact, I believe they sell themselves. It's definitely an investment not only for your home but also for your health. I'm not one to do reviews often but I feel like this one is important. My average review (2/5 stars) is not really reflective upon the product (Water Softener AMT75CV) itself but moreover it's about the workmanship. Unfortunately after the great demo, and great negotiation in pricing terms/conditions, Rainsoft completely dropped the ball on the installation. To start, the installation took nearly double the amount of time it should've (not really that big of a deal). I get, things happen and it's easy to lose track of time. Our installer for the most part was a nice guy but he really wasn't being thorough through the installation process. His lack of attention caused him drill unnecessary hole through the cinderblock of the garage which wasn't filled.

This is the first bad review I have ever written on any company. My husband and I purchased a Rainsoft system in 2013, paid $8,000 for this system and they have been out numerous times to service this system, but my complaint is for the last 6 months. It has ran our water bills up saying the two of us have used 17,000 gallons of water. They will come out and replace the seals or reset something on it and before we know it we get another huge water bill. It's like buying a lemon for a car. I feel like for this kind of money, they should replace our machine, to make it right.

No one told us anything. If we knew after paying 2500 that we would be charged 200 a year and 700 every 5 years we probably would have went to Sears and the water has had a funny taste now. They send us a card that was almost like a threat. I called and it was them. Haha. Home Depot dropped them a month after we got it. They said they had bad service. But the water was good in the beginning. We have had the system almost 3 1/2 years.

Bought system in August of 2017. Installer didn't want to put system in crawled space. Said he didn't want to have us get in crawl to change filters. He installed it on an outside wall. I ask him how do you keep it from freezing, since all he did was place batt insulation around system in small storage shed that he furnished. I was told to not worry about it as this is their approved process. Being a retired engineer I again asked how do you keep the water from freezing without a heat source, and again I am told to not worry about it.

I picked up a water test at Home Depot, they tested for hard water and sent a technician. I advised the caller that I couldn't afford a new system, they reassured me it was just a test. A wonderful man, Joe ** came to the house and showed us this amazing product which we would love to buy one day. When we agreed to allow him come out we were promised a $20 Home Depot gift card, I emailed a month later to inquire where it was, it was promised "hopefully" before Christmas. We didn't get a gift card and now it all feels like a sham.

We've just moved into a newly built house, and the water we have has a weird odor and tasted like fertilizer or like it has chemicals in it. It was really hard water. We’ve been living there for two weeks and we already have spots on our chrome and bathroom shower. It was bad. We also have three dogs and we don't want them drinking something like that. I was literally taking gallon jugs of water from my work to home so I had something to drink. Then I grabbed one of the water tester things at Home Depot, submitted that, and we got the call from the RainSoft dealer that they’d come out to do a further evaluation of our water.

It was a long time ago when we got the initial install of the RainSoft system. A gentleman had come out and spoken to us about it then we decided to go ahead. However, our unit was destroyed during Irma so we got a new one. The system looks fine and I'd recommend it.

We've had RainSoft for years and we like the system but we're not happy with the service. We had really bad experiences for getting the system reinstated. The water was smelly and yellow, and the people at Rainsoft had to keep coming out. My husband almost had the system taken out. We were going to Pelican so RainSoft's lucky we stayed with them which was only through my tolerance of the situation.

When we went to Home Depot, RainSoft reps offered a free consult where they'd come to our house and test the water. They came to the house and gave us all the information about the system. I got the water conditioning system and the ones for the washer as well. Since having those installed, the water tastes cleaner and we can tell a big difference in the way it feels when showering. Plus, it doesn't leave calcium marks and residue.

The sales rep from RainSoft was chatty but he was very cool and super friendly. We live out here in the country and our water is super hard. We got the water conditioner from RainSoft and you can definitely tell that the water is softer. But when you brush your teeth, it feels a little slimier than usual and I'm not sure why that is.

We just got a brand new system put in by RainSoft to replace our old one. It's an upgraded system. Nicole was so helpful, sweet and nice. She went over and above to get our problem solved. When I realized that we just needed a new system, and my wife agreed, she was right there. The installer knew exactly what he was doing and had everything ready to go. In a very short time, he took the old one out and put the new one in. Plus, he didn't make a mess, which made my wife very happy. The system worked right away because he had it primed at the shop. It already had water in the filter so I didn't have to drain it three times. All I had to do was wait an hour to get water. The thing works great and I'm very satisfied.

We have really hard water and had it tested by RainSoft. The sales rep was good and he was able to answer my questions. I got a sample box of the soaps. I’ve used the glass cleaner, some laundry soap, and the dish soap so far and they seemed to be really good. The glass cleaner really cleaned the glass and I was really quite pleased with it. I also recommended RainSoft to several of my family members so hopefully, they’d be purchasing one.

We had a really strong chlorine smell because of the water treatment for our subdivision and we have really heavy calcium in our water. Consultation with RainSoft’s sales rep went very easily and they were very flexible, and the interaction with the sales agent that came was very positive and down-to-earth. They discussed the facts of the system, what it'll do and what it won't do. It was very straightforward. They also discussed what the system is, the base cost and the things that you get with it so that was appealing in the way that it was done. I purchased the RO system that's underneath the sink. On the house, it has the charcoal filter and like the Amazon indoor so there's charcoal filter and the resin is inside the garage. Also, on the washer and dryer, it has the Ozonator.

I moved here in June from Virginia and before I came, everybody said be careful about the water. At home, I had been buying bottled water and having it delivered to my home and so when I got here, I just got in touch with RainSoft on my own. Josh, the sales rep, came out and demonstrated the system to me and I told him he was preaching to the choir. My daughter has one kidney and I have kidney problems so we need to be extremely careful with the water. Rather than risk it, we just decided to go ahead and have it installed immediately. After I bought the house, I had the RainSoft put in.

Our water smelled terrible like rotten eggs and we heard about RainSoft through my brother in-law. Then I had a good experience during the consultation with RainSoft. The sales rep was informative, told us everything that we needed to know and answered our questions. We got the iron filter, the softener and the reverse osmosis drinking water. The installation went well considering what they were working on. We had a trailer and had a few little odd connections here and there and caused them to go make a couple of extra trips down to the hardware store 10 miles away or so. But it wasn’t any problem with the installer as far as whining and crying about having to do anything extra. Both the iron filter and the water softener had issues after and when we came back from Georgia there was always a sound of water running in the drain.

We've always been buying bottled water but we wanted to stop and get a filtration system in place. So we purchased the basic water treatment system from RainSoft. It’s the one that goes under the sink. First, I asked the sales rep some questions about the system and pricing, and how things were, to understand the whole process first. And then I said, "Yes, let's get someone out here and check my water and go through what needs to take place if I want to purchase it." It was very easy.

One of the RainSoft reps was coming door-to-door and we let him come in and test our waters out. We realized instantly that we need their system because we have city water and it grossed us out on what we've been bathing in. The consultation was really comfortable. It didn't feel awkward having a complete stranger in our house. The sales rep seemed like he knew what he was doing. He was telling us what stuff he would be putting into the water to show us how dirty our water was. He was really professional. He knows what he can do with all of the little gadgets he had.

We bought a house that has well water so it would be best that we treated that water as properly as possible. I filled something out online and then I got a confirmation that someone was going to come and do a sales pitch. It was pretty smooth and it went well, but we were already leaning towards getting the Rainsoft system because I did a bunch of research and I was looking at other systems. With the rate of having to change the filters and general upkeep, somehow I saw Rainsoft just to be the best one. Also, learning about some of the different technology that's used with those systems, they used some of the advanced systems. I was pretty impressed with them. It was an easy sell for the salesman but he was great. He went over it with me, broke down the process and explained it in detail for us.

I've been a Rainsoft customer for 12 years and it's been great. They were recommended by the builder of our house and I kept my business with them since they have always done a good job. I had to keep up regularly with the water systems maintenance so I needed a company that I could rely on. I started scheduling regular visits with Rainsoft and eventually, they needed to replace some parts. Rainsoft put in a brand-new filtration system for my home and replaced some things outside a couple of months ago. They were very friendly, helpful and reliable. One of the managers, his name is Rick, went above and beyond and was able to secure for me a longer 0% financing from Home Depot. Rainsoft has been really good and any time they've had to come out and adjust or fix something, they've been able to do that with no additional costs sometimes. Now we have good quality water coming into the house.

We picked up a free water test kit when we went to Home Depot, and had it sent in. Then a representative called us and came over to the house. Our water is actually from a well so we decided to have it tested and it came back with pretty high levels of contaminants. The sales rep was very friendly and professional. He set up a whole mini-laboratory here in the kitchen and analyzed everything, and he showed us what we needed and what we should get. He was very good and helpful, and he steered us in the right direction. He was also very knowledgeable and he seemed to have done that quite often before. We got a Pentair water purification system model RO-2550, and it's under the kitchen sink that’s for drinking water. The system is in the basement and it also filters the whole house for contaminants.

I was always concerned about the quality of our water. When I pour it on a glass I could see the hard water spots. My parents used RainSoft for several years. And when we went into Home Depot we got a water test kit, which got them to come out to our house. As soon as we got the test and found out we did have hard water we were very eager to get the system in place.

Our water here is very hard. We contracted with RainSoft 17 years ago. We have the soft water system, as well as the reverse osmosis for drinking water. A couple of months ago, I had the equipment upgraded. I also had routine maintenance being done at the same time. Their reps scheduled the service appointment and they were very pleasant. Their technician was exceptionally good and I appreciate it when he's the person who is doing the service. He has a wealth of experience and familiarity with the equipment and is very congenial and helpful. The system is working fine and that's why we've stuck with them all these years. RainSoft has been responsive and capable.

The water seemed to be a little bit on the hard side and I wanted to see about softening it up a little bit so I researched about treatment systems. I called up RainSoft and agreed with a rep on the time and they’d come out. He explained everything to me and my wife, and then set up appointment to install everything. It seemed like he knew everything about the product. He’s really good. I got a thing that goes under the sink that softens that water there on the sink. I also got a thing that’s built outside that softens all the water in the house. And then I got a thing that fits on my furnace and takes the germs out there. One guy did all the installation. He got here about 9:00 in the morning and finished up about 4:00 in the afternoon. And everything went good. The water is softer now and doesn’t have any funny taste. So far, I'm satisfied but the system is expensive though.