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Power Home Remodeling Reviews

Chester, PA

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About Power Home Remodeling

Power Home Remodeling is a full-service exterior renovation company that focuses on upgrades that make your home more energy efficient. Its core services include vinyl replacement windows, entry doors, asphalt shingle roofing systems, attic insulation and vinyl siding.

Pros
  • Energy-efficient products
  • Free project estimates
  • Limited lifetime workmanship warranty
Cons
  • Limited choice of materials

Power Home Remodeling Reviews

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    Page 35 Reviews 6435 - 6635
    Verified purchase

    Reviewed Sept. 10, 2017

    I sought out estimates from several companies before I made a decision. And I liked Power Home's windows and I made that choice. The new windows we got were what we wanted and we were very pleased with the work. It has our home looking beautiful. When we are ready to do the other half, we'll seek out Power Home. It was a very good experience from the beginning to the end. I would recommend them to anyone that needed them.

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    Installation & Setup

    Reviewed Sept. 9, 2017

    There was a neighborhood canvasser from Power Home Remodeling Group going door-to-door and they asked me if I’m looking at energy efficient window installation. We haven’t done any serious shopping around for financial reasons. But we also knew that we had several windows that we had to replace. And so I figured it would at least be a good idea to get information about how much that might cost us so that we can start planning for it. My wife and I were impressed with the sales presentation and its affordability, and this guy’s been very reasonable for the quality of product that we’re getting, so we went with it. The installers did a good job when they installed the four windows. We’re happy with them and we really like them.

    Our next door neighbor decided to take a look at the Power Home windows. They had already gotten a quote for attic installation but they hadn’t thought about windows. They were looking at Andersen which is another company but I encouraged them to take a look at ours because we’re thrilled with them. There was a sales guy that met with them and then they came over. The sales guy picked up on a little bit of caulking around the windows that needed to be done. So, he called somebody from Power and arranged for them to go back and make sure that we’re sealed up tight. Other than that, it was a good and positive experience for us all the way around.

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    Installation & SetupStaff

    Reviewed Sept. 9, 2017

    When Power Home Remodeling came and explained what kind of job they were going to do, I liked it and I hired them. Their sales team members were very good and very helpful. I purchased a window and a front door. They sent two guys to install the window in the garage, as well as the little window they put on the door, which was customized to our satisfaction. It took them four hours to install everything but they did it the right way and at the right time. They were clean and neat too. Overall, I really liked the kind of jobs they did and the materials they used, and I look forward in the future to do business with them again.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Sept. 8, 2017

    Power Home's pricing was better for what they offered. Also, the service and the customer service representatives that we dealt with were wonderful. We purchased new windows and a new front door and we got to pick everything including the handle as well as the colors that we wanted. We had two of their sales reps come out and they were awesome and thorough. They went over all of our questions. They stayed at our house for about 10 hours that day. We're very thankful that they were here that long because they didn't understand the issues that we were having until the sun started moving to the front of the house. Our house was built in '73 and so we had the regular aluminum windows. They were able to use their heat gun on our front door and it was 186 degrees. We went through every window and they pointed out some windows that were leaking that we didn't even notice.

    The installation team had to take the windows out so we didn't have windows until they put one in. We live in Texas which is extremely hot this time of the year and as they put the new window in, we could immediately feel a difference. It's awesome. The team was very professional and friendly. They went over everything with us and cleaned up great. We're still astonished on how quickly they got it done and how well they did. They could have finished it in one day but three of our windows didn't come in. They had to come the next day and finish those three windows.

    The project manager that we talked to on the phone was great. I also had to call customer service a few times and they were so helpful. We have no regrets. It was the first time we've ever done something that big and I'm so thankful that we picked Power Home because we were nervous about it and they put us at ease and did everything great. Everything went smoothly. We've already recommended them to someone. It's the best decision we could make for the house.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Sept. 8, 2017

    Power Home Remodeling Group was marketing throughout the neighborhood and they came to our house. The salesperson who did the home estimate was well-knowledgeable about the products, so we went with them and purchased windows and a door. Their installation team answered our questions and were fast and timely. They showed up within the window of installation and they were out by three or four hours which was nice. We had a problem with one of the windows that rotted out, so they showed me what was rotted out and what was still good, and I appreciated that because I wasn’t sure how it was going to be when they took the windows out. They did a wonderful job and we had plenty of comments and compliments on our front door. We love it. Power Home was great and we would recommend them.

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    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed Sept. 7, 2017

    Power Home came to my front door and my wife wanted a new window, so it was good timing. We ordered a different style than we currently had and the cost was a little high, but the quality was okay. Their installation team was really good and they were quick and they knocked it out in one day. They even cleaned up after themselves and I was happy. They were very good overall.

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    Staff

    Reviewed Sept. 7, 2017

    The Power Home reps walked by the street and they seemed to have a great quality product. Their sales team treated us very nicely, and they were wonderful, very patient and listened very well. They were also very understanding and approachable. They worked with us on the budget and offered everything, but they still understood that they had to work with our limits, which was good. We bought siding and doors and we customized the front and back and picked the colors. The installers were great and their quality of work was good. They left everything very clean and it was fantastic. Power Home is doing a fantastic job and I'm very satisfied. Overall, I had an excellent experience and we would use them again in the future. We’d recommend them to anybody that’s remodeling.

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    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed Sept. 6, 2017

    We used Power Home Remodeling for our siding several years ago. My husband was still alive then and it was him who made the decision. We found them through BJ’s. I was going through BJ's recently and Carl asked me if I have anything else to do in my house. I told him that I’d like the roof to be done. He then offered to give me a free estimate which I considered after getting two estimates from other people.

    So they came and tore the whole roof down because they had to put some new plywood underneath. Then they put a ridge vent the whole way across. I got to choose the shingles I wanted and added the leaf guard which Carl recommended. The installation team was very good. They came in a couple of times and asked if I wanted to see what they were doing. I would then go out and take a look. They were here for an awfully long time and they didn’t leave until close to 7:00 at night.

    The sales team was great too. When they first came with the price, I told them I can't afford it. They came back and offered another price which I accepted. And then, I made the misfortune of telling my financial adviser about it and he told me I couldn't afford it. So, I called and canceled. They came back to talk about the cancellation and they were able to get it down to $13,000, which I took. Everybody else was offering me $10,000 and theirs was more but they would give me a warranty that the others won't.

    Overall, I was very impressed with Power Home Remodeling. They were very good when they did the siding and the roofing. I like the quality of it. They say what they're going to do and clean up after themselves. While they are a little more expensive than others, it's a peace of mind for me. I would definitely recommend them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    We’ve known Power Home Remodeling since we were in Chicago and we are a repeat customer with the job they're doing for us here in Jackson. They replaced all our fascia, soffits, and wrapped all our windows and gutters. Now, we're gonna do the siding. They’ve allowed us to customize the orders so we got to choose the colors provided that the items were available, the style of the fence if there’s any, and the way we want the windows to look.

    The salespeople were great. We had a couple of rough spots with this job because the windows aren't standard. The salesman told us it had to be modified a little because he was unaware. They could only wrap them on three sides. There were some ways they can make it look round down here, but that's not correct. So they have to call the supervisor and talked about it and then sent pictures. And it all just worked out. Everybody who's been out here is a quality person. The management team has been fantastic as well.

    Andrew, the lead guy for the soffits job, was fantastic and his guys were great. They worked really hard, answered all my questions and showed me what they're doing. They went above and beyond. He even kept apologizing when we were having issues and I told him that he didn’t have to apologize. And then it was Z leading the guys who replaced the windows and he was great as well. He was also the one who did our windows back in Chicago. They’ve all done a terrific job all in all.

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    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed Sept. 5, 2017

    I saw Power Home Remodeling Group online and I called them. Then they called me back, came out and talked to me about what I needed and what it would cost me to get my attic done. Things happened the exact way they told me. They were on time, prepared, well-mannered and talked to me in a layman's style so I could understand everything that was going on.

    The quality of the work was good. They let me get up on the ladder to look at what they had done. Before they came and undid it, they told me where some pipes were leaking on my roof. And if I didn't get that done, it wouldn’t be good to get the installation done because the water was just going to come down the pipes. They recommended getting the pipes fixed first. They really helped me save, since somebody else might not be able to tell me about the pipes. They would have gone on and done the installation. But no, they told me it was something that somebody had to take care of. We called somebody else who took care of the pipes. Once that was done, they came back out and did what they had to do. I’m having them come out to do my gutters next. They did a good job and I would recommend them to anybody. Power Home Remodeling Group is a great company.

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    Staff

    Reviewed Sept. 5, 2017

    The sales team of Power Home had a nice display of what they were trying to sell me and I liked the style of roofing. They capped my windows and did my cellar windows. When they capped the windows a lot of little pieces of aluminum ended around the yard afterward. They didn’t clean up. Also some of the nails were painted white and some others weren't. But the windows are of good quality and the other crews did good.

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    Installation & SetupPriceStaff

    Reviewed Sept. 4, 2017

    I saw Power Home Remodeling in a show downtown. The guy who was trying to do the deal with me was excellent and I was impressed with the way the product is. The product was good and they last a long time. They have the long warranty and that’s very important to us too. The price was a little high but we worked around it somehow. And there are too many options with their company. The installation team were also excellent. If I have any questions they answered it and they did a really good selection for me. We have some little issues but it was corrected the next time they came around. They correct all the little details around and they did it for me and now it works good. They finished my windows for three days altogether. Everything went well. I wanted what I wanted and the deal was good -- the price was good and the product was good. The whole scenario was good.

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    Customer ServiceInstallation & SetupPriceStaff

    Reviewed Sept. 4, 2017

    A guy from Power Home came around knocking on the door, asking if we needed any windows or doors replaced and Janet said we might. He called and set up an appointment then Travis came out, showed us how the heat bulb would keep the cold outside on the windows. He went over the whole thing with us. We were impressed and decided to get picture window from Power Home. Our other windows were put in by Gallagher, a local company around here and we had no complaints with them. But we had them out a couple of years ago and they talked about putting a bow window in and putting a roof over it but we found out that would cause the window to leak. There was a hole in the window that we had there then there was water coming in and it made a hole in the window seat so we didn't go with them at the time and we bide our time until Power Home showed up.

    We couldn't get a bow window, which we wanted because there was a steel lintel at the top. And so, he remeasured and said we could get a flat window. We thought about it and then he said we could get it with Queen Anne tracks and for the size, we could get double-hung windows, and we were satisfied with them. Their sales team was all very professional and we were very happy with them. I was worried that they were going to send out a couple of kids for installation but they sent out good men who did a good job and cleaned up after themselves good. We were also very satisfied with them and their work quality is topnotch.

    The only thing is the salesman, Bill, was there after the job was done. I was wondering since we went over everything and already paid for it. He said he was going to measure out other windows to give us a price on that and we told him we weren't interested at the time because we had them put in a couple of years ago. And then, he gave us a price and said that it is good for five years. He sat there for another 15 minutes talking about the windows and then gave another price, but we said no. At the end, he said that he's going to throw in a Hail Mary and hope we take the price but we didn't. He was pressuring us to get windows that we don't need and trying to drum up business. But other than that, we were very happy with the experience.

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    Installation & SetupStaff

    Reviewed Sept. 3, 2017

    I needed work done but I was trying to figure out who to hire to get it done. I've had projects done before and they got messed up so I was still in limbo. I learned about Power Home through the canvassing of my neighbor and I got the sliding door and sliding window from them. I like the window because it's more of the square one. I had two standard ones and what they did was remove the middle part and put in an entire window. Then I converted the garage into a den, but it’s not finished yet. It was very nice talking to their sales team member and that helped me determine what I wanted. And what really sold me was the lifetime warranty.

    Power Home was awesome and their installation team was great. I liked how they talked but I didn't know anything about what they're saying yet it sounded interesting and had that even flow with it. I finally gathered up enough nerve to ask what language it was because it was nothing I had heard of. But the gentleman was real nice and told me it was Portuguese. They took four hours to finish the job and their work was excellent and very neat. They're very careful of what I had in that room. It was cool and they couldn't have done any more to have satisfied me than they did.

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    Staff

    Reviewed Sept. 3, 2017

    We're glad we ran into Power Home. It's nice to know that there are people that still know what they're doing and can get it done. They told us the slider door that they put in was one of the biggest that they've ever done. We also got brand new windows throughout the house and my wife has been happy with them. I was also happy when I got home and saw what they did and how it all turned out. Everything went smooth, except for that time when the door's color got mixed up. We had to wait. The one that they sent out was supposed to be brown on one side and white on the other and it came all white. But it was not a big deal.

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    Staff

    Reviewed Sept. 2, 2017

    We had Power Home install a roof. The person we talked to over at Sam’s was very helpful. He took our information and set up an appointment for somebody to come out and look at our roof to give us an estimate. The installation team was supposed to be here around 7 o'clock. However, at 6:45, when I went to leave for work, I had to wiggle my way around their van. At about 8:30, I got a text from my daughter who had a recording of them scraping the stuff off the roof. And at 6 o'clock, when I was picking her up for volleyball practice, my husband texted me and said, “They're all done.” They left the place cleaner than when they arrived. Plus, they were very nice, courteous, and did exactly what they promised. Even though we’ve had some pretty substantial rains, we haven't had any leak.

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    Installation & SetupStaff

    Reviewed Sept. 2, 2017

    Somebody at Sam's Club offered Power Home's service. I was not thinking about doing anything at the moment. But they wanted to give me a demonstration so I accepted and then went through with it. The first sales member said there was no application, and with the other ones it was like I came so I better do a deal. But the sales team eventually did a good job and I liked the windows. They measured the windows and they did them to size. The installation team came and took care of business and they were on their way. I'll hire them again next month and I would recommend them to other people.

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    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed Sept. 1, 2017

    Power Home Remodeling Group was more competitive with their price compared to other companies which was the first point for me to sign the deal. They also had good marketing skills. Their staff installed the window in a few hours. They were on time and they delivered the product.

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    Verified purchase
    Staff

    Reviewed Sept. 1, 2017

    It was time for me to get my house resided. The young man from Power Home came down the street and he said they were siding houses so I decided to listen to the sales pitch. The folks who came over and told me about that were knowledgeable about the company and what kind of work that I wanted to be done. I wasn't crazy about the price but they said they had a lifetime guarantee.

    I picked out the door and siding that I wanted and it was a good choice. The guys who put them were great and they did a good job. The quality of the material that they put up was good but the workmanship that went into it wasn't. I wasn't satisfied with the work of the guys who came over and did the leaders and gutters. Power had them come back and they fixed what I wanted them to fix but I was unhappy. After the sales pitch I got that those guys knew what they were doing but then the work came out not to my satisfaction and I had to go through the process of calling them back and doing the work the way that it should have been done the first time. Nonetheless, it was a good experience overall.

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    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed Sept. 1, 2017

    I heard unbelievably great things about Power Home Remodeling. I did a research on the internet and everybody only said nice things and it made me want to be a part of it. The first time, I had all my windows re-done in my house. And then while they were doing the windows, the project manager came by and we talked about having my door replaced. I requested a certain color for my door and a certain kind of lock and handle. And then for my sliding door, I requested having the shades inside the pane. I was really pleased with that.

    Power Home Remodeling's installation team was very neat, very quiet, and very fast. They came to do their job and they did it. I love the windows. I love the way they did the finishing around the window on the outside. It was very clean. There was nothing left over, no nails. They took everything away and were very efficient. They were here when they said they were going to be here. Also, Jessie who was our first sales person was phenomenal. He explained so much and gave us demonstrations on the glass. I was pleasantly surprised because I've had Renewal by Andersen and another company come in and give me a quote demonstration, and I wasn't as impressed.

    The only little thing was no one from Power Home Remodeling called me and let me know they were coming. I had to call them and just confirm that they were coming. And then the other thing which was pointed out to me by my neighbor was they didn't call to see how I liked it. They installed it and that was it. Nevertheless, it was a pleasant experience. The products are of fantastic quality. I'm thrilled and very satisfied.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    I live on social security and I was trying to get a grant because of my roof. It was leaking in my house and there’s a lot of black mold in the ceiling. So, some man from Power Home called and wanted to send somebody out here. I said that they’ve already been out here and they won’t do it. And he said that they will and will send somebody out. After that, I had about five people call me. It was mostly my son who talked to their sales team, but I did talk to a little girl when she came. She was so thorough and told us all these things that we’re going to get. However, I got gypped. I paid $24,000 and the roof I got was nothing. It’s not shingle and I wanted the metal roof, but they wouldn’t do metal because they say the screws back out.

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    Response from Power Home Remodeling

    Ms. German - we are sorry to hear that you are dissatisfied with your new roof. If there are any specific issues with the roof, outside of the materials used, please feel free to reach out to our Warranty Service Agents at (888) 736-6335, option 3 at the prompt. We apologize if there were any miscommunications during the process of choosing a roof, but we are confident that in time, the quality of the product and warranty will speak for its true value.

    Reviewed Dec. 27, 2010

    Windows that I had installed in 2003 started to leak. Not thinking it was my windows, I had two different handymen investigate where the water could be coming into the house. I finally contacted Power Window, who said that it is probably the roof. I contact KPI2 Incl., who said that the windows were installed incorrectly. I again contacted Power Windows. Technician came and caulked around windows and took pictures. Windows still leaked. Next technician agreed that the windows were installed incorrectly. Window still in bay window area was damaged and the soffit area outside. Leak caused water stain on ceiling in the living room. Power Window had to reinstall the bay window and the 3 windows upstairs. They did replace the window still and repaired the soffit outside. They did no reimburse me for any money that I incurred nor did they paint the ceiling.

    Money and time lost due to leak:
    $79.50—to KPI2 Inc. (investigation of roof/windows).
    $255.00—Consider it Done (handyman).
    $202.00—Steve's Home Services (handyman).
    $155.00—Steve's Home Services (handyman).

    $3.97—wood filler.

    $24.87 plus $28.57 plus $16.73 (paint/kilz/paint brushes) is equal to $701.l7.

    Total is $765.64. Plus 4 vacation days (2 separate days for investigation by Power Windows, day for repair, day for when KPI2 Inc. came to investigate). I still need to get ceiling painted. Since first floor is open, I will have to paint through kitchen.

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    Power Home Remodeling Company Information

    Company Name:
    Power Home Remodeling Group
    Website:
    www.powerhrg.com