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3x Buyer's Choice Award Winner

Power Home Remodeling Reviews

Chester, PA

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About Power Home Remodeling

Power Home Remodeling is a full-service exterior renovation company that focuses on upgrades that make your home more energy efficient. Its core services include vinyl replacement windows, entry doors, asphalt shingle roofing systems, attic insulation and vinyl siding.

Visit www.powerhrg.com
Pros
  • Energy-efficient products
  • Free project estimates
  • Limited lifetime workmanship warranty
Cons
  • Limited choice of materials

Power Home Remodeling Reviews

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    Page 34 Reviews 4725 - 4875

    Reviewed Dec. 19, 2022

    Great experience, install was complete in about 4 hours and the finish out was impeccable. The windows look great and the quality shows. Glad we removed the grids, clear glass really improves the look.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2022

    Would highly recommend Power, and use them again if needed. Communication was excellent, timeframe was awesome, and every person we worked with was completely professional. Felt like working with someone you know, but with the security of a larger company.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 19, 2022

    Installers were on time. The work was good in quality. They cleaned up after the project. The whole team that was involved with the project were all professional and easy to work with, these include the sales team and the people who made the appointments. The project was installed 2 days ahead of time.

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    Reviewed Dec. 19, 2022

    From the first meeting to the final install we were pleased with the Power team. The relationship with Pella and the warranty which is transferable were a game changer which definitely sets Power apart from their competition.

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    Reviewed Dec. 19, 2022

    We had Power Home Remodeling replace two doors in our house and it was an extremely smooth process. We chose them for their great reputation and warranty. We are extremely happy with the final result and highly recommend them.

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    Staff

    Reviewed Dec. 17, 2022

    Pretty much all individuals I've dealt with in regard to this transaction did a good job, start to finish. I'm pleased thus far, no complaints. The guidance on the process up to this install was very helpful & that I had an option for an even earlier install was nice.

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    Punctuality & Speed

    Reviewed Dec. 17, 2022

    The window install was completed quickly and professionally with an almost immediate drop in heat transfer from the sun in the southern facing windows and a very noticeable decrease in decrease in exterior noise.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 17, 2022

    From the initial meeting to set-up an estimate to the final quality inspection it was such a good experience. Each member of the Power team that I met was not only informative and patient answering all of my questions, they were actually delightful to interact with. Matt was wonderful when he did the estimate. He was very thorough and answered my questions, whether it was about the work or the financing. I was a bit stressed, just because it is a big, expensive job, but I felt so good about the decision I made to go with Power. The quality of the windows is great. Yes, that is important. AND the quality of the WORK is just as critical.

    I was impressed when I got a call the morning of the installation to set-up another appointment the following day for a quality inspection. I was also so happy when the installers called the morning of the installation to see if they could come early. They gave me plenty of notice and I’m always up for knocking things out early. Danny and the crew that installed the windows were great! They worked quickly and efficiently. Danny was a HUGE help taking the blinds down, especially since the person I was going to hire never showed. Then, he put the brackets back up for me so I didn’t have to try to find someone to do it. That may not sound like a big deal to some, but not having to worry about that was a huge help to me. Above and beyond. And a really important thing for me was that I was comfortable with everyone from Power that came to my home. I highly recommend the Power team and will be considering them for future projects.

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    Punctuality & SpeedStaffRates

    Reviewed Dec. 17, 2022

    Windows were installed on date scheduled. Work was completed in one day, they worked into the dark to complete them. Crew was courteous and friendly. About 2 hrs after start an employee came to check on progress but seemed more interested in trying to find other work projects. Made cuts in tar paper in attic. Didn’t replace. This is the only disappointing thing about your company.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 16, 2022

    Using Power Home Remodeling has been a great experience. They were incredibly knowledgeable and helpful. Sales staff was not pushy and communication was great. We decided to have half our windows replaced. Almost immediately we decided to have the rest of windows and gutters done. They helped with financing and everyone we worked with was friendly. We would definitely recommend them to our family and friends.

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    Sales & MarketingStaff

    Reviewed Dec. 15, 2022

    Sales representative was well knowledgeable and answered all questions I asked of him. Install went much faster than I thought it would be. The quality assurance representative was well knowledgeable and had a cool personality.

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    Staff

    Reviewed Dec. 15, 2022

    All the agents who works on my remodeling did an excellent job, from explaining the project, be on time for the job, all of it went smooth and great. I love my new windows and will definitely do more.

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    Punctuality & SpeedStaff

    Reviewed Dec. 15, 2022

    Power kept me informed throughout the project. Everything was done on time. Everyone was professional and set realistic expectations and timelines from start to finish. The window installation was hassle free and fast.

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    Reviewed Dec. 14, 2022

    Explained everything thoroughly. The installment crew was on time. They cleaned up the work area well. The end product looks great. Would definitely use Power Home Remodeling again. Keep up the good work.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 14, 2022

    Communication about project time line changes were clear. Project materials were delivered the day before work was scheduled to begin. Crews showed up and got to work and cleaned up after work was done and were accommodating of minor requests and reminders regarding the project.

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    TechStaffTransparency

    Reviewed Dec. 13, 2022

    Power was amazing. The staff explained in full detail the job that was being done. The windows they replaced were high quality. The new windows look fantastic. They explained all the steps of installation. They provided multiple options for the replacement so we felt involved in each step. We were provided with full details of each offer so we did not feel like we limited choices. The windows themselves are absolutely stunning and really gave a fantastic update to our home.

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    Staff

    Reviewed Dec. 13, 2022

    From walking into hot chocolate 5k convention, every single person was knowledgeable, respectful, and cared about what our house needed. Walking us through every step, showing us everything that could work and wouldn't work. As new homeowner, we have many things to learn, and this company has great employees that cared about our home as if it was their own.

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    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 13, 2022

    Their sales representative was very helpful. Their installation crew are very professional. Our siding, trimming and gutters were installed within 2 days. I was astonished. Their work is amazing. My parents home went through the same process with a different company. That company had terrible communication and work took 2 weeks to complete. I would highly recommend Power Home Remodeling.

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    Customer ServiceTechStaff

    Reviewed Dec. 13, 2022

    Power Home Remodeling is a wonderful company! The remodeling consultant came out and was very informative. The whole process was wonderful and the finishing touch made my house look like a brand new home! My only concern is that I wish financing would have gotten back to me sooner, but other than that everyone turned out remarkable!

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    CoverageStaff

    Reviewed Dec. 13, 2022

    Everyone professional and friendly. On time and efficient. Wonderful experience. Covered floors. Cleaned up after themselves. Respectful, hardworking. No trash and no smoking. Would recommend the crew to anyone.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed Dec. 12, 2022

    This was the first time I've done a project like this and the expierence was wonderful from start to finish. The sales rep Jason was lovely to talk to and incredibly informative. He answered all my questions and allowed me to think over all my decisions. The actual install crew was professional and efficient. The windows themselves are beautiful and I've already received compliments from neighbors.

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    Punctuality & Speed

    Reviewed Dec. 12, 2022

    From initial contact to completion, whole project was done swiftly, fully, and professionally. Work crew arrived on time and was done ahead of schedule. Whole roof job was done in less than a day. Would hire again.

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    Staff

    Reviewed Dec. 12, 2022

    From concept to current job, the staff was amazingly professional, skilled, knowledgeable and friendly. The windows are outstanding. Looking forward to the final work to be done tomorrow. I'd recommend Power anytime!

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    Staff

    Reviewed Dec. 10, 2022

    Using Power Home remodeling was probably one the best decisions, we’ve ever made together for our new home. Their work was immaculate and every employee that came before and after the jobs were done.. Were very professional and informative to make sure we knew where our money was going to be spent.. along with giving us the knowledge of what they were exactly doing to our home. December 2022 is when we got our siding/roofing with gutters done.. and the end results were spectacular and I'm speechless how everything turned out… We will definitely be using Power home remodeling for our future projects.. It was a pleasure to say the least.. Keep up the amazing work guys ok.

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    Reviewed Dec. 10, 2022

    From start to finish the process was seamless and commutation was constant. Loved the quality inspection after installation. We feel secure in our purchase and warranty. We have already told family/friends about our experience.

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    Staff

    Reviewed Dec. 9, 2022

    From start to finish, this company has been amazing. We started with Bea coming in for our consultation and she was amazing and so flexible! We asked a million questions and she was still so energetic and amazing to give us a phenomenal experience. Then when the gentleman came to do the pre-installation, he was so thorough and was very careful. He was respectful of making sure we were comfortable as he went around and measured and he measured several times. On installation day, they started right where we wanted them to and cleaned up so amazingly after themselves. It truly was a great experience and I would definitely recommend them to anyone who asks.

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    Sales & MarketingStaff

    Reviewed Dec. 9, 2022

    My husband and I had a great experience with Power Remodeling. Our sales rep was Dustin **, and he was not only thorough but his personality was amazing! My husband and I are so pleased with our results and look forward to working with Dustin and Power again. He definitely deserves a raise!

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    Sales & MarketingStaff

    Reviewed Dec. 9, 2022

    Power Home Remodeling installers were courteous, their work was exceptional. They left the work area clean and hauled off all the old materials. The salesperson was very professional and made sure we were happy.

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    Staff

    Reviewed Dec. 9, 2022

    Everyone I dealt with from start to finish has been informative and kind. Everything was done in a timely fashion. Siding and gutter people were hardworking and did an excellent job. I they are trustworthy.

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    Sales & MarketingStaff

    Reviewed Dec. 9, 2022

    From the very first sales person through install and through quality assurance, every part was very high quality. The team was friendly and professional. We would gladly recommend Power and the windows themselves, to all we know!

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    Staff

    Reviewed Dec. 9, 2022

    The Power team was very professional from start to finish, answered all of our questions and completed work in a swift manner without compromising quality. We are very happy with the end result and will certainly use their services again!

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    Staff

    Reviewed Dec. 8, 2022

    Everyone I have worked with from the company has been amazing. Highly informative. The work was done beautifully in a very timely manner. Would definitely recommend Power to my friends and family. Thank you for the great work!

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 8, 2022

    We love our new windows and the installation was smooth and efficient, but the initial appointment and the follow-up appointment were each 2.5-3 hours long which was a significantly long time commitment to give up on a work day.

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    CoverageStaff

    Reviewed Dec. 8, 2022

    From our estimate to our install, Power was professional, knowledgeable and efficient. The whole install took just a few hours. There was no damage to any of our drywall and they cleaned up after themselves really well. Quality assurance came by a few days after install and we noticed a small crack in the glass of one window about the size of. I’m pleased to say that our warranty covers this. We’re looking forward to using Power for other exterior projects in the future.

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    Customer ServiceStaff

    Reviewed Dec. 8, 2022

    Power provided step by step communication to our roofing and gutter projects. They let us know when they were coming out and if anything was delayed. Every person we worked with at Power was professional and polite when talking to us. They let us know when they were here starting a project and cleaning up after the project.

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    Staff

    Reviewed Dec. 8, 2022

    From beginning to end the process was smooth. The team is extremely professional and friendly. Everything was explained in great detail and exceeded our expectations. I would recommend them to my friends and family.

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    Sales & MarketingStaff

    Reviewed Dec. 8, 2022

    Every step of the process of buying and installing new windows with Power Home Remodeling has been an extremely positive experience. Would 100% recommend this company for new windows and installation! The door to door contact, the sales team, the installation team and the quality assurance manager were all very professional and friendly throughout the entire process.

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    Staff

    Reviewed Dec. 7, 2022

    The process from beginning to end was painless. The installation crew was on time. They were courteous and professional. They were able to answer all of my questions. They were done before you I knew it.

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    Verified purchase
    Sales & Marketing

    Reviewed Dec. 7, 2022

    Very happy with results of window installation. Workers were awesome. Some of the sales information we were given wasn’t exactly correct when installation actually began. After discussing difference resolutions were reached.

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    Staff

    Reviewed Dec. 7, 2022

    It has been the best remodel experience I have had. Every level of contact starting from the initial contact to the installation of the windows, everyone was very knowledgeable and friendly on the work they performed. Definitely will use their service again.

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    TechStaffTransparency

    Reviewed Dec. 7, 2022

    Power recently came out to complete door and attic insulation. This is the first time I have done any home remodeling and I am very pleased with my overall experience. Very informative staff, great install teams, and they provide up to date progress reports every step of the way. Highly recommend this company and will most likely being a returning customer for future projects!

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    CoverageStaff

    Reviewed Dec. 7, 2022

    Power home remolding did a fantastic work replacing my windows. The crew were all professional, courteous and respectful to my property. The job done is clean and so far the noise reduction is unbelievable.

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    Reviewed Dec. 7, 2022

    This company was a pleasure to do business with. They were top-notch from beginning to end. The install crew was efficient and clean and our 20 windows were completely installed in one day. Best experience ever.

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    Staff

    Reviewed Dec. 7, 2022

    Just had the gutters and trim replaced in our house. They did great work and it looks great. The salesman Aussie was very friendly and helpful. Post-inspection Brandon was also very help and treated us like family.

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    Rates

    Reviewed Dec. 6, 2022

    Beyond the basic window install, they also offered a general home inspection and advice on how to prolong the life of multiple parts of the house. Guaranteed windows for life and a great interest rate. Above and beyond...

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    Punctuality & SpeedStaff

    Reviewed Dec. 6, 2022

    From the salesman knocking on our door to the last window install, this company was a pleasure to work with. They tell you everything you need to know about their company/product. They fully back all their work, are professional, quick to answer questions and made the whole process a breeze!

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    Customer ServiceStaff

    Reviewed Dec. 6, 2022

    I can't express enough how refreshing it is to be able to call an actual person and get an answer. From our salesman, to our preinstall inspector, to our site manager, it is so nice to be able to get real answers from real people. Every step and person that worked with us on this project was professional and made the process simple and painless. They warranty their product for a reason! If you're looking for windows, these folks are the best! Special thanks to Ian and Jeff! You guys made this a great experience for us in our new home!

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    Punctuality & Speed

    Reviewed Dec. 6, 2022

    Best window installation experience, techs are quick and quality of work is great. During installation, quality assurance team was out, checking and explaining the progress. My overall experience has been great, I would definitely do future projects with them.

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    Customer ServiceTechSales & MarketingPunctuality & Speed

    Reviewed Dec. 6, 2022

    They finished our siding September of 2021. During the process they broke our fence and in an attempt to make a quick fix, they cut pieces of the fence off so the door could close. (It is very difficult to close.) Our siding started bowing almost immediately and has not been fixed. Tools had been left in our gutters and pieces of our roofing have subsequently come off. We discovered a hole that directly leads outside from our kitchen. Besides the terrible work they provided, they also stole $400 of lumber for which they said they would return to us but never have. All of these issues were brought to their attention and we patiently waited 6 months for them to get someone to come and look at our concerns. As the appointment time came closer they called us to cancel and scheduled the appointment an additional 6 months out.

    Since September 2021 none of their shortcomings have been addressed. Sales people came to the house and we addressed our issues with them. They said they would contact their supervisors and still nothing. I am posting this review on every review site I can find. Please respond to them as I am looking to see if these people scam and steal from others like they scammed and stole from my family. If I receive enough responses I am looking to start a class action lawsuit.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Jonathan, your experience falls well beneath our service promise and we sincerely apologize for that. We'd like to work with you to try and resolve your concerns, but need a bit of information to do so.

    Please e-mail digital@powerhrg.com with your contact information so that we can identify your profile in our system and best serve you.

    Punctuality & SpeedStaff

    Reviewed Dec. 5, 2022

    The job was done in a very quick time. The people were very friendly and polite. They explained everything thoroughly and were patience with us if we had questions. We had to reschedule one time and were understanding about us changing the dates. But overall we had a great experience and will be doing future home improvements with them again!

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    Staff

    Reviewed Dec. 5, 2022

    Ernie F was so professional and made our decision so easy. The crew showed up on time and finished in one day. They were professional and very diligent in their installation. They cleaned up beautifully. We couldn't be happier. :)

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 3, 2022

    We knew that we needed windows but did not think we were ready to take the plunge. We decided to schedule a sales visit and the salesperson did an amazing job of not just selling the product but the long term benefits we would gain by replacing our windows. The experience from that sales visit all the way through installation has been excellent and we will be referring our neighbors.

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    Customer Service

    Reviewed Dec. 3, 2022

    Although the process of remodeling is challenging and a little frightening, Power has done a great job of keeping the process simple. I appreciate the constant communication and follow up. I like the standardized processes and multiple contacts.

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    Customer ServiceStaff

    Reviewed Dec. 3, 2022

    Everyone representing the company has been easy going. No pressure type feel to each meeting. Professionals and to the "T." Even the follow up meetings were great. I have no complaints and I am so glad I went with this company.

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    PriceStaffTransparency

    Reviewed Dec. 3, 2022

    Quality assurance excellent, went through inspection of work and problems noted by gutter replacement, explained all issues with house/roof and attics also very detailed in explanation and cost works with me to get work done in timely matter. The people who work with power friendly and windows and gutters crew cleaned up. Company representative fantastic. Great company to work, would recommend them.

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    Staff

    Reviewed Dec. 2, 2022

    We had a tough time finding a good roofer but finally found the right match with Power. They gave an incredibly thorough inspection, catching a number of serious structural issues that others missed, and very timely and efficient service. They are highly reachable and reliable, and we would definitely recommend!

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    Staff

    Reviewed Dec. 2, 2022

    Today..Was our installation Day for our Bay window... Thank you to Ian...and the Power team For an awesome experience. The whole Team has been super professional. Super respectful of our property. My Husband and I strongly recommend Power for any re-modeling. Ana **.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 2, 2022

    Throughout our experience with Power Home they have gone above and beyond to ensure customer satisfaction. They have been upfront about the process, the pricing, the warranty, the customer service. They have exceeded our expectations in communication, focus, and efficiency. Not only do the windows look great but they were installed quickly, done well, and the crew cleaned up after themselves as they finished. Every person we have spoken to or come in contact with has been kind, willing to listen to and address any concerns, and the information has not changed from person to person. We will definitely be coming back to use Power Home for the rest of our windows as well as a few other home projects.

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    Staff

    Reviewed Dec. 2, 2022

    We originally had Stu come out. Did measurements of full house. We originally went with roof and gutters fascia downspouts and soffits and now decided to have our full siding and shutters. This company is 100 percent amazing and completely reliable.

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    Punctuality & SpeedStaff

    Reviewed Dec. 2, 2022

    From start to finish, every person and interaction was professional and friendly. The team communicated with us the whole process so our expectations were good. The crew was prompt and cleaned the area completely. We plan on using them for our next project already.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 1, 2022

    We had the roof replaced, the company is very professional, from the field marketer, the one who knocked on the door to the salesperson to the installers, even to the quality assurance manager. The roof was done fast and looks great, and the clean up was perfect.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 1, 2022

    Power Home Remodeling offered a great window and simple install process. They were professional from the initial appointment, through install and follow-up inspection. They will be our first choice down the road when we’re considering other home improvements.

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    Customer ServiceStaff

    Reviewed Nov. 29, 2022

    They are truly a pleasant company to work with. They demonstrated care and concern for my home. The installation team worked diligently to get the job done in an effective manner. The clean-up was nothing less than perfect. The quality of the job was phenomenal. Thank you Power Home Remodeling. Also, the customer service was incredibly patient with my mother and I. They answered all our pressing questions in a term that was easy to understand (even drew sketches for us to better understand the work that was being done in our home). They are more than accommodating to my needs and financial situation. I wholeheartedly advise others to Choose this company for all roofing needs. Thank you, Power!!

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    PriceRates

    Reviewed Nov. 29, 2022

    Had a roof installed, we are very happy with the crew and the company, I would recommend to anyone I would use them for everything. I am also getting my attic done with them, all at a good price. Want to do more.

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    Staff

    Reviewed Nov. 29, 2022

    Our experience has been very positive from the start of our window project. They have been great explaining each step and making us feel at ease during the entire process. Installers did a great job and left the house clean when they completed. We are very pleased that we went with Power Home Remodeling for our windows.

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    Sales & MarketingStaff

    Reviewed Nov. 29, 2022

    Beginning with Tony our salesperson, who was not pushy and super informative, to Jeff, who made sure our measure was perfect, the installers, who were phenomenal, to Muneer, who did our final quality assurance checkout, everyone was awesome. Totally recommend!

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 28, 2022

    Sales rep was very professional, install team was next level and window quality was nothing less than phenomenal. House looks so much better from inside and out. Can’t wait to brag to friends and family.

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    StaffTransparency

    Reviewed Nov. 28, 2022

    It's been a super easy process. Professional, supportive. Great company! Every encounter each representative gave thorough explanation and overview. Excited for the house to be warmer this winter!! Great work!

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    Staff

    Reviewed Nov. 28, 2022

    Started working with Power a few months ago. Signed on with attic insulation, windows, and security door. All three installs were done in a timely and professional manner. Every install had a different team, all acted in a professional and respectful manner.

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    Sales & MarketingStaff

    Reviewed Nov. 28, 2022

    Power Home Remodeling did an excellent job. They cleaned up after their work. The siding looks great. The gutters look great. The representatives - from the sales rep to the installers to the final inspector were professional and polite.

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    Sales & MarketingStaff

    Reviewed Nov. 26, 2022

    The salesman was good the installation team did a great job. They were all very professional and polite. They cleaned up and protected my furniture and home. The salesperson did a great job in explaining everything.

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    PriceStaff

    Reviewed Nov. 25, 2022

    The salesmen was experienced and knowledgeable about the siding. He took the time explain the quality of the product as well as the cost saving benefits. The installers were very professional and cleaned the work area once the job was done.

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    Punctuality & Speed

    Reviewed Nov. 25, 2022

    My experience with Power has been incredible. They have been right there with me the whole step of the way. Beginning with the initial appointment, I have not felt like a number. They have been ready to listen to my concerns, which were very little, and take action if necessary. They have met all my expectations and I feel very comfortable sharing their name with my friends and family.

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    Reviewed Nov. 23, 2022

    We just had windows installed in our whole home. From start to finish it was a seamless experience. The install was one day. The windows are great. Attractive with great features like ease of cleaning. We are so happy we did this.

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    Price

    Reviewed Nov. 23, 2022

    Had all 20+ windows replaced and from start to finish the service from Power was stellar. A great product combined with great service makes the investment worth it! If we had this to do again, we wouldn't hesitate to go with Power again.

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    TechStaff

    Reviewed Nov. 23, 2022

    From start to finish the salesman and contractors were extremely professional and knowledgeable. Rj and Brandon were our salesman, they explained everything to a tee and was very patient answering our questions. We were very happy with our window and gutter installation as well :)

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    Punctuality & SpeedStaff

    Reviewed Nov. 23, 2022

    Power did an excellent job. Aaron was very knowledgeable, professional, and friendly. Francek showed up early, worked diligently, and did a great job with our windows. The quality assurance meeting afterwards was also very reassuring that the windows were installed correctly and that any problems that could possibly arise in the future will be taken care of swiftly. Would recommend.

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    Coverage

    Reviewed Nov. 22, 2022

    Power Home Remodeling made the daunting process of replacing my house’s windows simple and straightforward. I felt like I knew what to expect at every step along the way, and Power continued to meet expectations and the timeline through to completion. I feel really good about my house’s new windows.

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    Punctuality & SpeedStaffTransparency

    Reviewed Nov. 22, 2022

    The initial explanation for the products and services was very thorough and clear. Installation process was handled very well. Installation crew was nice and very fast. Work environment was clean and handled well. The quality check was also very nice and clear. Would definitely use them again.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Nov. 22, 2022

    They have quality products, highly professional team, Reliable, Assurance, products protection for life including labor. I will recommend them everywhere and every time. There are the best in the market I can bet. They pay attention to details even in their work they do. They clean up your premises and leave it very clean after their work. Their goal is oriented towards customer satisfaction. Why don’t you give a try.

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    Staff

    Reviewed Nov. 22, 2022

    Power Home Remodeling did a fantastic job installing my new windows. Everyone did their job great. They were on time and worked efficiently and cleaned up everything. Jessica was great with explaining the process!

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    Staff

    Reviewed Nov. 22, 2022

    New homeowner, Power helped with attic installation with a seamless experience end-to-end from inspection to installation. Each representative was knowledgeable, friendly and respectful. Would recommend Power to others.

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    Staff

    Reviewed Nov. 22, 2022

    My House Looks Brand New, Very Excellent, and Professional service. There was on time for the service and also clean up. Highly recommend them. I also really appreciate them sending a quality assurance manager out to make sure everything was good and answer any remaining questions.

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    Reviewed Nov. 21, 2022

    It was a great install and I would do it again with the same people. They did a great job and their performance was awesome. The job was well managed from start to finish. Power windows was a great company to work with.

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    Sales & MarketingStaff

    Reviewed Nov. 21, 2022

    This home needed new windows, I wasn't looking forward to the expense, the mess, the inconvenience of construction, but this project has been painless. The sales staff was knowledgeable and understood my immediate needs. The project was planned perfectly, the installation crew were experts at what they were doing. The happiness I feel when I look at the beauty of the windows, but I also love the way they are engineered to work. I will definitely use Power Home Remodeling again for future upgrades to our home. Denise **

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    Sales & MarketingPunctuality & Speed

    Reviewed Nov. 21, 2022

    I've had a great experience with Power so far. From the appointment setter, to the sales person, to the pre-installation inspector, everyone has been great. Everything was explained in detail, and all my questions were answered as I had them. In addition, the turnaround time for the windows to be installed was not long at all.

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    StaffRates

    Reviewed Nov. 21, 2022

    Power Remodeling is professional, efficient and very interested in exceeding customer satisfaction. We have used them for 3 projects in our home. Love their windows and sliding glass door with built in blinds.

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    Customer ServicePricePunctuality & SpeedStaffTimeliness

    Reviewed Nov. 19, 2022

    Quick response. Got a quote same day we called. Ryan S came and did a thorough inspection gave us a great quote. Very patient and answered all our questions. The whole team did a great job and gave us peace of mind that a great job was done in our home. Looking forward to doing additional work in the near future.

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    Staff

    Reviewed Nov. 19, 2022

    Jessie (remodeling consultant) was very easy to work with and talk to. He made everything easy to understand on what my project would entail. The rest of the crew that did the install were all super friendly and communicated with me the entire time as the job was being done. Really happy with how the trim looks. Will use them again once I have another project on my house in mind to be done.

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    Staff

    Reviewed Nov. 19, 2022

    We purchased 14 windows and capping was done on 6 not purchased from Power. The installers were very professional and did a great job, I was very pleased. I am going to hire Power for more projects in the future.

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    Sales & MarketingStaff

    Reviewed Nov. 18, 2022

    I’ve had 4 jobs done by Power since 2019. Each crew was very professional, courteous, and accommodating towards any of my concerns. Work was done in a neat and timely manner. No clean up was required. Windows and doors are made of quality materials and look great. Very satisfied with Power’s service from sales to completion. Definitely would use them in the future.

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    Staff

    Reviewed Nov. 18, 2022

    This team did 14 windows on my three-floor townhouse with amazing accuracy and efficiency. They worked with us to accommodate our work-from-home environment. The results are absolutely perfect. All my questions were answered on the spot and we would give 20 stars if possible. They left my house cleaner than when they started!

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    Customer ServicePunctuality & SpeedOnline & AppStaffTransparency

    Reviewed Nov. 18, 2022

    Cannot recommend this company enough! We had an amazing consultation with Darrius; he was thorough and explained things in depth. He never talked down to us and helped us plan home improvements that fit our budget. The company’s communication is top notch. Their app is excellent and updates are given with plenty of notice. The crew that did the job went above and beyond to finish in a timely manner. And Jason and Brett wrapped up our job with a quality inspection that answered any lingering questions with a friendly, relatable meeting. Can’t wait to use this company again and would recommend.

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    Customer ServiceTechSales & MarketingPriceStaffValue

    Reviewed Nov. 18, 2022

    The salesperson and contractors were very professional and delivered superb customer service. They are meticulous in their work. The warranty they provide on their products is worth every penny. I highly recommend this company.

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    Punctuality & SpeedTransparency

    Reviewed Nov. 17, 2022

    We have made several updates to our home since we bought it a year ago, and have hit so many snags along the way. Power Home Remodeling came in 2 weeks early, installed all new windows within one day. They were very generous of the fact that I was working from home. After all the mishaps from other companies we have hired for updates, this company made the whole process a breeze and did an incredible job! 5 stars! We noticed a significant difference in temperature regulation the night of the install. The financing process was very smooth. We have only great things to say about this company!

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    Customer ServiceTechStaff

    Reviewed Nov. 17, 2022

    Courteous, friendly and professional customer service. Professional, efficient and knowledgeable install techs. Fabulous product. Thoroughly satisfied and don't believe I could ask for any more from a contractor. I would not hesitate to recommend to anyone looking to replace their windows.

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    StaffHonesty & Transparency

    Reviewed Nov. 17, 2022

    L. ** Jr. Was amazing. He came to our house and explained very thoroughly. Well informed, provided details, honest and not pushy. His demonstration of products was incredible.... Definitely recommend!

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    Staff

    Reviewed Nov. 17, 2022

    The all around experience with Power Home Remodeling was great. Everyone was friendly and helpful. The install was done in 1 day, which was great. I would absolutely recommend this company to anyone looking for window upgrades.

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    Staff

    Reviewed Nov. 17, 2022

    Josh was super professional and informative in our initial meeting. He helped us to learn more about windows and our current risk. From there, the pre-installation and install crew were very helpful, professional, and thorough in the review of the windows and the install. Couldn't be happier!

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    Staff

    Reviewed Nov. 17, 2022

    Great installation team who showed up on time and got right to work. They used proper safety equipment and were considerate of our neighbors and took steps to prevent their cars and property from damage. The workmanship looks good and I would be happy to recommend them to others, especially with the 50 year warranty.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 17, 2022

    This company has been very professional from start to finish. From the salesman, inspectors, installers, quality of materials and financial people they were professional and very respectful and answered all questions and concerns. They were also very timely and very quick and answered or returned calls immediately. We highly recommend them!

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    Staff

    Reviewed Nov. 17, 2022

    From the start to the end of our window and door install, every person and interaction with the Power team was amazing! Everyone was professional, knowledgeable and very nice. I am so glad I used Power and would use them again. I highly recommend them!

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    Staff

    Reviewed Nov. 17, 2022

    Everyone that we have dealt with during this installation have been lovely, professional, and efficient. They did a wonderful job replacing our windows, even with a dog and two kittens running around.

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    Staff

    Reviewed Nov. 16, 2022

    3 projects all completed perfectly. Windows installed on two floors. Trim and siding. Every one on time - jobs done in one day.. Appreciated the Quality assurance manager coming out to make sure everything was done to spec. Professional from start to finish. Would highly recommend.

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    PriceStaffRates

    Reviewed Nov. 16, 2022

    Throughout the entire process of the widow installation. The entire staff was professional and responsive. They answered all my questions. The widows are great and and at a reasonable price. I would recommend this company for anyone looking for window replacement.

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 16, 2022

    Power installed everything, gutters and doors, to my satisfaction. Also salesperson was great at explaining the products they sell and how they are installed. My only complaint was when the first installation date came no one showed up or called, and when rescheduled for another date no one showed up again or called and online the work was showing as completed.

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    Sales & MarketingMaintenanceStaff

    Reviewed Nov. 16, 2022

    From the initial contact with their sales rep London ** who did a great job and was very knowledgeable about her job. To the install, everything went well. I would most definitely recommend Power Home Remodeling to anyone who's looking to fix or upgrade their home.

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    CoveragePrice

    Reviewed Nov. 16, 2022

    Happy with installations. However couple things need improvement:

    1) Not all walking paths are covered & some guys did not wear shoe bootie.

    2) Not getting invoice detail cost breakdown for each window size.

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    TechSales & MarketingPriceStaff

    Reviewed Nov. 15, 2022

    Every step of our siding experience has been easy and the representatives and inspectors have gone above and beyond to make sure you are 100% satisfied with your color choices and with the final results of your house. Their product materials, lifetime guarantees, warranty transferable to new owners if we sell, easy cleaning and maintained were what is worth this company. The workers who came to install the siding work did an amazing job. Completely satisfied with this company.

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    Sales & MarketingPunctuality & SpeedStaffFollow-Through

    Reviewed Nov. 15, 2022

    I had a very smooth experience with Power Home Remodeling. They were very professional, the new windows are exactly as advertised, and everything went according to schedule. I'm happy with the results.

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    Staff

    Reviewed Nov. 15, 2022

    Very professional & timely. Everyone was friendly that I met and very thorough to make sure we understood everything. The crew was very efficient when putting the windows in. We would recommend them to friends and family and will work with them again in the future.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 15, 2022

    Friendly sales rep educating us about windows and not pressuring us to buy the windows. Install team installed the windows a week early expected and finished in a timely manner. Would be 5 starts but did a little damage to the moldings around 1 window. Overall would recommend and work with Power again.

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    Punctuality & SpeedStaff

    Reviewed Nov. 14, 2022

    We had a neighbor getting work done by Power and someone stopped by to ask some questions and the experience from there was easy. No issues. Everyone was on time, worked quickly and were super professional. We would definitely use them again!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 14, 2022

    Everyone was very informative and helpful throughout the whole process. Installers were one of a kind and very skilled! Would highly recommend to everyone! Amazing customer service!! Got me in scheduled within a few weeks.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 14, 2022

    My mother and I used Power first to do Windows and siding and now we are doing the roof, trim and gutters. Workers showed up on time and quickly went to work. Initial sales person was professionally and courteous. Work has a lifetime warranty of 50 years which is awesome. Would highly recommend Power for exterior remodeling!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 12, 2022

    POWER is an efficient company. We experienced stellar customer service. They completed my roof in a timely professional manner. All of the field employees are with provided thorough explanations to all questions. They were kind and friendly, I look forward to working with POWER in the future.

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    CoverageTechStaff

    Reviewed Nov. 12, 2022

    This is my second time working with Power Home Remodeling in 2 years. Last year they replaced my windows and did a really good job. This year I discovered that my roof needed to be replaced and so naturally went back to Power to complete the job. They gave a very clear and amazing description of what they would do and they delivered just as they said. It was amazing to see them work and the amount of care as they got the job done. The job looks really nice and really clean. Looks great!

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Nov. 12, 2022

    From the start to the finish everything ran extremely smooth with this process. We had Todd their sales person come out to provide a fantastic presentation. He was able to show the differences of other industry pricing. Also the quality of the product was very well demonstrated. After we agreed to do the project everything ran very smooth. We had a measure technician prepare us for the project and once the job was done there was a check up to follow. The crew was neat, professional and courteous and took their time to get the job done to a satisfactory standard. Overall we are very satisfied with the project and would consider recommending.

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    Customer ServiceStaff

    Reviewed Nov. 12, 2022

    Everything about the process has been perfect. Everything from the phone calls to the final installation has been seem less. Very happy with the outcome. The crew and employees at the office were very helpful.

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    Reviewed Nov. 12, 2022

    My Experience with Powerhrg has been great so far, very happy with the way the windows look. The quality of the windows are what I was looking for to save money on energy efficiency. I highly recommend Power windows to anyone!

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    Punctuality & SpeedStaff

    Reviewed Nov. 12, 2022

    Power Home Remodeling did a really great job! They were very professional and considerate. They were always on time or early. Their work and products are quality. Not only are they thorough in demonstrating their quality but they stand by their product with their warranty.

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    Customer Service

    Reviewed Nov. 12, 2022

    Great customer service. The Windows are quality product. The Work was done professionally, and timely. They offer a lifetime warranty on their work. I would recommend to others. I would hire them again.

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    Customer ServiceStaff

    Reviewed Nov. 12, 2022

    I was pleasantly surprised from the first callback. Our salesman Giovani was smart, funny, and informative. I was especially impressed by his professionalism and product knowledge. I will definitely recommend Power to everyone.

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 12, 2022

    We had an issue with scheduler. He was rude about reasons they couldn't come out the first time. He canceled our meeting with the salesperson. Second time he proceeded to tell me that "we" have already had an issue with them. Everyone else was wonderful. Happy with the job.

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    Staff

    Reviewed Nov. 11, 2022

    The experience we had with Power was amazing from beginning to end! They were professional and explained everything we needed to know leading up to installation day! They handled every with our HOA too, and made the experience a breeze. Couldn’t be happier with the windows after install!

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    StaffRates

    Reviewed Nov. 11, 2022

    From start of consultation to completed roof install took about 2 weeks. Everyone I interacted with through the process was courteous and explained everything. I felt at ease during the project and was confident that my best interest was being served the whole time. Can't recommend highly enough.

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    Reviewed Nov. 11, 2022

    I had an issue in master bed room with termites and the window could not be installed. They explained everything to me as far as what I needed to get done before the window could be installed. The crew went to get materials to board the window up for me. I’m all this was a great experience.

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    Staff

    Reviewed Nov. 11, 2022

    All the representatives were very professional and helpful. I was pregnant during my first phase of the remodel and all the representatives made it easy and took all the stress of having my windows replaced. I would recommend this company to anyone looking for a friendly professional company to have work done on your house.

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    Reviewed Nov. 11, 2022

    From the very beginning, Power has been very generous, respectful of our time. The entire process was very smooth. Installation team came in and did a very clean install. Couldn’t ask for a better team!! Thank you, Power!

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    Sales & MarketingStaff

    Reviewed Nov. 11, 2022

    Katherine C was a great sales expert, knowledgeable about products and not pushy. Great experience working with her. Final product looks great. The siding is high quality, we like the color and can already tell a difference with the insulation in the siding.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Nov. 11, 2022

    If it was today, I would not have chosen Power Home Remodeling. There was a noticeable gap around the windows of 1/2 to 3/4 inch...Filled in with insulation/caulk...And held together with only 6 screws that had to make it across those gaps into the side of the window frame/wall. I cannot believe that this will hold up in time and under 40 or 50 mile/hour winds and rain....Very frustrating watching how these windows were installed. In a larger window install (double pane), installers did not even follow install guide which called for 6 screws on the sides but 4 screws at the top/header....They totally ignored me when I pointed out that install guide called for 4 screws at the top...And just used one screw on the top/header....

    Another issue I had with install was the finishing inside.... They used very low quality strips of plastic to frame inside window and hide those gaps around the window and then used caulk to fill and hide all gaps between those plastic strips...Very low quality work... This was not explained to me prior to my choosing Power.... Also, installers left smudges on the outside of window panes where I can't reach to scrape or clean...The smudges inside I could reach and clean but some were made by glue or some other substance that was very hard to get out....

    Also, one of the windows actually opens the wrong way.... They ordered and installed the wrong window...When I pointed it out to the quality assurance person that came later to check the work, he shrugged his shoulders and did nothing about it.... As the installation went on and I could not believe my eyes, I felt misled and cheated on the amount that I was paying for this low quality and finishing job.... Very disappointed with Power.... Do not recommend using this company.... I hope these windows can withstand high winds this coming fall/winter....

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to share your experience.

    Power stands behind the quality of our products and services, which is why we offer one of the strongest warranties in the industry. If you have any issues with your product stemming from the installation now or in the future, rest assured that our Warranty Service Department will work with you to resolve them to your satisfaction.

    Staff

    Reviewed Nov. 10, 2022

    Everything went smooth and on plan. Would highly recommend! The installation team was friendly, professional, and timely. The windows and door are awesome and beautiful! Can’t believe how easy the team made everything.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed Nov. 10, 2022

    From the first knock on our door, the sales representative, the workmen that came out and the products used were all exceptional. The courtesy calls in between showed that they really cared about the services they provide. I would definitely recommend them to anyone. Lifetime warranty on their services, put the icing on the cake!

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    Staff

    Reviewed Nov. 10, 2022

    Very professional employees from start to finish. Answered all my questions and concerns with concern and knowledge. Sympathetic to my concerns and my hardship. I would now and in the future use Power Home Remodeling and recommend to neighbors and family.

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    Staff

    Reviewed Nov. 10, 2022

    Overall, very happy with the finished product. We had a few hiccups with the crew but they were immediately addressed with the Quality Assur. manager and taken care of!! Highly recommend this company.

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    Customer ServiceSales & MarketingCommunication

    Reviewed Nov. 10, 2022

    Purchased Windows and roof from them. Decided on windows first, they were in and out and did a good job. There was a pre project inspection, post project inspection, I noticed a piece of flashing was dented and they ensured someone would return to replace. Figured out the only reason there was a post project inspection was to try and sell me on the items I hadn't purchased. And they succeeded selling me the roof, big discount to use my house for marketing. Power assured me that I would never know they were there once they completed. It's been a month since the roof was completed, no communications, no post install inspection, my flashing is still dented and we have found tons of garbage and over 200 nails around the house. Beyond disappointed with this company. I'd steer clear.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for sharing your review and sincerely apologize for the undue frustration you experienced during your project.

    The quality of your installation is beneath our expectations for service and we'd like to work with you to resolve all of your concerns.

    Please e-mail digital@powerhrg.com with your project number or contact phone number so that we can identify your profile within our system and best serve you.

    Sales & MarketingStaff

    Reviewed Nov. 10, 2022

    Sales rep was very professional and took time to build rapport with us and answer questions. I was not a fan of the super long presentation, but he did his best to adapt and move it along. Gave us a great deal.

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    TechSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 10, 2022

    Sales guy was knowledgeable about product and very friendly. He helped us decided what exactly we wanted and needed for our home. When they came to install it they came to work. Didn’t stand around talking. They worked hard and fast. Finished product looked amazing. Excited for my new door.

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    Customer Service

    Reviewed Nov. 9, 2022

    Purchased a window 8/21 and given a delivery date of 12/18. They called and said my window wasn’t ready, my new install date would be mid Jan 2022. Company called and canceled the week of and rescheduled to Mid Feb. I finally had the window installed and one of the panes was scratched. I called and the warranty dept sent someone out in April. They had to order a new pane. The pane arrived in October, I was given an install date of March 2023!!! I said no way and they then gave me install date of 11/7/22 9 am. I was called at 7am that morning because they “couldn’t find my window”! A supervisor called me back to say they lost it and have to reorder. I should have it Jan 2023! At this point I felt they should give me a credit back for all the hassle and I was told “we don’t do that.” Go anywhere else except Power Home Remodeling. Terrible place to do business with.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Lisa, thanks for taking the time to leave us a review.

    We aim to deliver 5-star remodeling experiences for all of our customers, so we sincerely apologize for the undue inconveniences you've experienced during your project.

    That said, we're glad that you're currently scheduled for a follow-up service appointment, which we are confident will resolve your outstanding concerns. If an earlier date becomes available for your service, we will reach out and offer to reschedule your appointment.

    Customer ServicePunctuality & Speed

    Reviewed Nov. 9, 2022

    From start to finish the process couldn't have been easier. I was informed step by step about the windows and install. I was called beforehand as a reminder. The day of install they were quick and cleaned up after.

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    Sales & MarketingStaff

    Reviewed Nov. 9, 2022

    Josh and Ross were great in explaining window choices and helping decide on styles. They were very professional and considerate. Power windows have many levels of sales and service and every person has been easy to reach and communicate with.

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    Staff

    Reviewed Nov. 9, 2022

    Had a great experience with Power Home Remodeling, very knowledgeable and efficient at project installation and lifetime warranty provides peace of mind. Would consider Power Home Remodeling for future projects

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    From the get go everyone at Power was very friendly and delightful to talk to. Scott talked us through literally everything, we didn't feel pressured or that they were holding anything back. The process has been very smooth and from the moment we signed to replace ALL the windows in our house, they were in contact with us for every step. Everyone of the employees has been considerate of our home and polite and friendly. They are easy to contact and we haven't had a single hassle. Our sliding glass door was a week late due to supply and demand but they called to inform us ahead of time and we were able to reschedule easily and they prioritized us getting in ASAP. We are already looking at door options with them in the future! The installation itself was clean, and fast. It was all done in a day with a full team. They definitely know what they're doing, everything was very professional and they cleaned everything during and after installation. We definitely recommend, especially if you're like us and have bad contractor PTSD from previous jobs.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    The young men that came and installed the did a great job. They are friendly and professional and answered all questions that I had. They even called the County Building Inspector and set up an appointment for the inspection. I would recommend Power for any home owner. They will be back for they need to install the window screens and sliding door wheels.

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    TechPunctuality & SpeedStaff

    Reviewed Nov. 7, 2022

    Power Home Remodeling came out to give me an estimate on windows and attic insulation. Every step of the process has been fantastic. Phase 1 is done and the installs were great. Clean, fast, respectful…Everything I could have hoped for.

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 7, 2022

    The entire process was pleasant and professional from the sales through installation and follow up. The installation crew was polite, thorough and cleaned up completely. Our new windows are beautiful and a major upgrade for us.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 7, 2022

    Power Home was fantastic to work with. They were very thorough from start to finish. Lines of communication were open and we were always well informed of the process and appointments. The installation process was quick, the staff was great and personable. I have already recommended this company to friends and family!

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    Verified purchase
    CoverageMaintenanceStaff

    Reviewed Nov. 7, 2022

    So far our experience has been great. In fact, I was so pleased with the job they recently did replacing the windows on the lower level of our home, I ordered replacements for the upper floor, which should be happen by the end of the month. Hopefully that too will be great. Everyone associated with the company with whom we have interacted has been personable, knowledgeable and respectful.

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    CoveragePriceStaff

    Reviewed Nov. 7, 2022

    I hired Power Home Remodeling to replace my windows. They did such an amazing job that I decided to get another project done by them: a gutter and trim job. The crew is well informed and answered all my questions and concerns clearly and knowledgeable. I suggested some changes and the crew was willing to accommodate my request. I recommend Power Home Remodeling. Their work is above average and worth the investment.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 7, 2022

    A lot of companies pressure sales and deliver less than what was promised, but Power Home Remodeling really made it easy to decide on doing every window in my house and a door without pressure. The wait for the install was a little long because of the custom door, but once the install happened the crew was extremely professional and excellent craftsmen. They spent so much time making sure that everything was looking good and that the door lined up for perfect functioning. The company has a great transferable lifetime warranty for everything which tells me all I need to know about the longevity of the product. The company has also done a great job of following up and making sure I'm happy with them at every step of the project. I highly recommend.

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    Power Home Remodeling Company Information

    Company Name:
    Power Home Remodeling Group
    Website:
    www.powerhrg.com