Porch Reviews

James was very helpful, polite, knowledgeable and very interesting. What a pleasant individual. I recommend him for anything. He made sure I understood how to operate the bike. What a hard working man. He was on time and kept me informed of his arrival. Saved me from being frustrated. Teresa

One company came with a large notebook and wouldn’t give us a quote until he had gone through the notebook. The quote was based on an aerial view of the house. The other company got on the roof and gave us a good quote.

I called Doug's Appliance in Thornton and was satisfied with the repair of my GE front loader Washer. Doug was available the same afternoon and called ahead to let me know when he was on route. He is also courteous, experienced and knowledgeable.

I had a good experience with Porch. Our installer showed up a bit late but beside that the job was done well and he tidied up before leaving. I don’t have more to add. I would recommend the service and would use them again.

The service was awful. They used my bathroom 2 times and stayed in there over 5 minutes each time. it sounded like he had the runs. I had to wipe down the toilet after he left. They took 2 long breaks over 15 minutes each and took a long lunch on my patio. Then they over charged me because they said the job took longer than expected. The worker who did the job told me that he did not like working outside. So I guess I had to pay the price, they originally told me that it was going to be around $370 but he charged me over $700. They were putting together a Gazebo from Overstock and ripped me off.

I was very impressed from the initial phone conversation to end of job. Excellent job. Free My Timber installer was on time, did an exceptional job, finished on time and cleaned up after himself. I would recommend this company for any floor work.

I used this service for a contractor for a bathroom remodel. Two Guys. The demolition went well. Then the issues began. Long story but I am now without use of the shower installed by contractor. Drain is leaking into the dining room ceiling below. Installation of everything with sticky silicone caulk all over everything. This is non-paintable caulk. Absolute nightmare. Contractor has left the job. No contact after many texts. Out money for the products I supplied and other things purchased along the way. With no usable bathroom. VERY POOR WORKMANSHIP AND CRAFTMANSHIP. Total disregard for the property.

Right on time. Did great work. Highly recommend. Will have again when needed. Difficult to find good, honest people who are proud of their work, but this gentleman was polite, honest and hard working. He took our rugs to clean as well.

I contacted Porch.com for some work in my home. I needed five ceiling fans installed in my home. I have the old ones out, the new ones put together, and they were charging me 59.99 for each one. Each should take less than fifteen minutes. I am a retired contractor that knows. I agreed to allow them to install. The install was arranged for three days later. I cleared the calendar, as we have daytime sleepers here. I pulled all the necessary items from the garage, set them exactly where they are to be installed - basically ready to go. They called this morning and said that they had overbooked, and the earliest they could do it was on the following Saturday. I have an inspection pending on this. I would definitely NOT USE THIS COMPANY, EVER!! I will call an electrician or something easy like Lowe's Contracting Service. I would NEVER SEND A FRIEND, NOR AN ASSOCIATE to Porch.com. It would be a Pointless Endeavor.

The Porch representative, Mr. Jamel **, was very professional and assembled the TV stand with precision! He contacted me beforehand to let me know of his pending arrival. He explained how the shelves on the TV stand can be adjusted. Altogether, I am very satisfied by my experience with Mr. ** and Porch Home Services.

Quickly lined up with several choices of repair companies in my area: 3 to choose from: went with company that I also verified through Angie’s list. Repairs scheduled for 2 days later, completed within a few hours with clear communication with company technician and repair crew on site. Pictures before and after repairs completed. Great service overall.

I scheduled service w porch to have someone come out to assemble a tv stand. I informed them I needed someone out before 11am because I had to work, my appointment was for 9am, at 9:18 I text the tech and he stated that he would be there shortly, by 10:22 he still had not shown up nor did he text, I text and he says he is stuck on a job in Westchester and would be to me by 12 noon, I could only conclude that he doubled booked! He finally arrives at 1pm!

The installation of my microwave was done in record speed and accuracy. The installers (2) were professional, neat and fast. I would definitely recommend this team to do any installation. I will buy appliances from Home Depot in the future.

I've often wondered how these internet companies work in scheduling independent providers to come to your home and do reliable work. Thought it was going to work out - scheduled a simple microwave installation three days go and got a call tonight saying "they are now unable to fulfill our order as priced and scheduled for tomorrow". Now we get to start over again and find our own contractor. Will never use Porch again and probably not another such service. I would recommend doing your own research and scheduling directly with the contractor.

We need a ceiling fan installed, so I shopped around and found that Porch had the cheapest quote. So we scheduled a handyman to come out. On the day of our CONFIRMED appointment, our handyman didn't show up. No call, no text, no email, no communication from Porch, nothing! My morning plans are gone, and my fan is still in the box. I called Porch and tried to reschedule (with a different handyman). They rescheduled me for 9:00am today. At 9:30, after no calls, texts, communication AGAIN, I had to call Porch, AGAIN. This time, they put me on hold for 5 minutes, then hung up on me. Called 2 more times, same thing! Called a 4th time and it went to voicemail!?!? How can a nationwide company have such terrible customer service?

Contractor showed up on time. Did a great job at a fair price. Had the best price out of three estimates. Other contractors failed to show up as promised. Did the repairs in a week's time. Job looked great when finished. Would recommend them and would use them again for repairs.

Tile & Grout repair in bath shower Passaic Park NJ. I worked with JCB unlimited Jahaad **, he did an excellent job, at a great price, I highly recommend him. He fixed the tile and repaired the shower tub in about 1 hr. When he ran into a problem, he fixed it without extra cost. A man at his word. Hard to find them like this. Great job!

Office chair assembly. Adjustable chair seat is too low, way too low. The maximum seat height is the same as a regular chair (approx. 18"). You can only lower the seat down, say to 15". I have to use my 'puffy pillows' to get the right seat height. Not happy, not happy.

I never received a single response to my inquiry. Nobody ever contacted me to offer to trim the trees. I had to find a tree trimmer elsewhere. Porch was useless and only set me back two days waiting for a response that never came.

After I used the carpet cleaner, which I liked, I got 3 more contacts from you regarding recommendations, even though I told each Porch person the work was completed. Now I'm getting contacts from potential businesses to do the same work. Don't you talk to each other? Frankly, it's getting annoying.

Kyle with Harmony Construction contacted me and came out and looked at my 2 bathrooms and give a quote. I thought it was great and told him to go ahead. He gave me a suggestion about getting a taller faucet. I love them. The tall toilets are great. Thank you I will use you again.

Lola Concrete did an excellent job rebuilding a mailbox stand that was hit by a car and destroyed. They had the job done in 2 days. Very pleased with their work. They had to go to a number of brick yards to find the right color of brick to match the other stands in the subdivision.

After putting my request in for the job I got a call for service. They responded and asked to provide a quote. The first quote was high but we negotiated for a fair price. They did a great job. It was fast and easy.

We were contacted and given contractors to give us quotes for the above. The contractor came out the next day and gave us good prices on what we needed and was very friendly and knew his business well. Gave us several options. All around great experience. Thank you. B&T

Horrible!!! Do not waste your time! I was promised last week that someone will show up today to install my TV - instead I received a text last night to let me know that porch does not have anyone available... SERIOUSLY.. then why the heck schedule it??!! I planned my whole week around that appointment. Find someone local instead!

Lehigh Construction. Mike Lehigh is terrific! On time, works hard, great integrity, very knowledgeable about anything and everything in a home. Mike installed new laundry room doors, light fixtures, blinds, closet supports, a tub fixture and much more. Thanks for helping me find him.

Mr. Doug ** is very professional. He is well spoken and respectful. When it comes to the inspection of your new home/investment, you will appreciate how detailed he is. I am very satisfied and I strongly recommend his service to everyone!

Greg ** came to our home and replaced slide out drawers in our food pantry along with new hardware. He was fast and did a great job. He knew what he was doing. We'll use "Porch" again, the coordinators were personable and most important they return calls.

I had the tile in my house cleaned yesterday and I was really glad I called Porch. Henry was on time and had such a great personality. He went out of his way to make sure everything was cleaned and took his time to do it right which I appreciated. I certainly will call him again when I need it done. Thanks Henry!

Chandelier and hunter fan installation. It was done timely and installed excellently. We are very pleased with the work. It took one hour longer than first described to us, but it was still reasonably priced. I would highly recommend Porch to people who are thinking about installations as we were.

Treadmill Assembly. Initially there were some issues with scheduling, but this was due to Walmart's delay. Once appointment was set, Jay was prompt, prepared, friendly and did an excellent professional job. In addition, on the spot for an additional charge he disassembled my old treadmill so I could get it out the door.

New fans. Dean of Power Logic arrived on time; great communication; work completed in a very timely manner. I will call him again. I was contacted by multiple electricians. Dean got me on the schedule immediately. He came prepared to tackle the high ceilings.

I made an appointment on Porch.com for someone to come and look at my laundry room where I need a dryer vent installed. I provided a detailed explanation with measurements. The website lets you set up a time. I selected the first available which was 2 days after I made the appt. The confirmation stated that someone would call to confirm before the appt. That call never came. The time of the appointment came and went and no one showed and no one called. I sent a follow-up e-mail to Porch with a full description and a copy-and-paste from their website showing the appointment. The response must have been auto-generated since it did not reflect the existing case at all. I responded but got no answer. I will never try again to do business with this company.

Within a few hours my drain problem was cleared and we are back in business. The plumber was courteous, knowledgeable, clarified all charges up front, and did not try to upsell us. What more can I say? I'll be back with more projects.

Yard maintenance. One of your companies came to my house and gave me a quote. I accepted the quote and work was to start the following Tuesday. No one showed up. I text the owner who apologize and said he would be here on Wednesday and then every Tuesday. No one showed up on Wednesday. I told the vendor to cancel as he was not reliable

I was trying to schedule service to install a pergola at my home. The representative was very nice until he told me the price which he quoted as being as much as what I paid for the item. When I told him I couldn't afford that, he hung up on me. Very rude.

Omar was very communicative and quickly did the work that we needed help with. We had a bunch of little jobs that we needed help with and he was professional throughout. We would recommend him to anyone needing electric work in the future!

I was given a quote on having a pool taken down and reinstalled. I was called and told it was canceled due to not explaining what I needed done correctly. I gave full details and was told I didn't and my order was canceled. He also state he would reach out to 3 contractor would would get in touch with me and that didn't happen. Not happy with your service.

I was put in contact with a lawn care (& handyman) provider. We had a good phone conversation, but then I was able to find a man in my neighborhood to mow my lawns. I re-contacted the provider you folks found for me - cancelled our previously scheduled visit - and he, again, was very easy to talk to and understood my situation. I have kept his contact information in case I need it in the future. I appreciated knowing about him.

I signed up to be a contractor. I have used lead generating platforms before and had some good luck. Immediately I received bad leads that did not pay for the leads that I received. I gave it a year and still no luck. This doesn’t bother me, maybe the leads were not a good for my company. Where things seem a little scammy is when I went to cancel my account. They play games, their “cancellation department” seems to never be available. I tried calling several times at different times of the day and still the “cancellation department” is not available. They just kept charging my credit card and giving me the run around. I have disputed the charges and feel confident that they will be removed, but still what company does this?!? I would not recommend. I dug into the company and they laid off half of their employees last year... not a good sign. Spend your money elsewhere...

Your company sent out the nicest serviceman to assembly my recliner chair. He was very polite and took care of me very well. The only problem I had was scheduling the assembly date. My order arrived early and I could not get it scheduled earlier.

I was having trouble finding interior house painter for a specific window of time in July. Used Porch.com for the first time and had 3 vendors identified within 3 hours. Had on site estimates from all 3 two days later. Chose one and was under contract within 5 days of using porch.com. Will definitely refer and use again!

First of all the guy showed up Precisely on time! I like that. Secondly, he did an awesome job! He was understanding of my predicament and why I hired him (that is, because of a dispute with a neighbor on one side of my home). He went about the work professionally and without anything that the neighbor could legitimately complain about and say was done wrong. I'm very satisfied and highly recommend Nu Clean for pressure washing.

I booked an appointment with them to get my AC unit installed. I had to take some time off from my work to be at home for the appointment. Then, nobody showed up. I called after 15 minutes to know that they decided unilaterally to cancel the appointment!! Very disrespectful to the customer time.

After a few emails and phone conversation with PORCH, two men arrived (O.C. (sp?) and Dustin) at the appointed time, did a great job of assembling my elliptical trainer, were very pleasant, and left absolutely no mess! Very happy with the results!!

This company promises they have the best people and will make everything right and the customer happy. They promise 24 hour notification prior to job then 1 hour before job. None of that happened. Every time I called the main number I spoke with a different person. The manager for my area in charge of the contractors for my area did not call 24 hours prior so I did and had to speak with main number staff instead who said the contractor accepted the job and will call 1 hour prior to job. No one called so about 30 minutes after job was to begin I again called the main number who said they would have the manager call me.

Located our septic tank and repaired pipe to tank. Would definitely recommend them and we have to our neighbors on Trillium Trail in Franklin, NC. They were always on site on time and also showed up. They were the first to be able to find our septic tank.

Extremely knowledgeable of the work we wanted done. He did every everything we wanted done. Johnathan was knowledgeable of the issues with our system and took all of the necessary steps to make the appropriate repairs. Would defiantly hire him again.

Ever since I notified Porch that I was unsubscribing for their program, I have received nothing but bad leads. Not one customer has responded to my calls or texts. Tried to get credits for them but Porch says they don't qualify. I seriously believe that Porch is just trying to drain my funds in my account and not provide me with any good leads because I am not going to utilize their program anymore. So until my notice to unsubscribe, Porch was great. Now they just want to take my money. Beware when you unsubscribe. Be prepared to just give them your money.

Would give negative 5 stars if possible. Terrible customer service and policy. Operator made mistake of under quoting and charging me even though I reminded them multiple times on my unit size and weight. Installer texted and called on holiday until 7pm asking me to change appointment time and complaining about Porch office overbooking and not charging enough money AND promised to still show up and do installation the next day. So I took a full day off to accommodate but they no show. Office first insisted their Install department is at fault then lied about they don't service my area and therefore cancelling my order and give me a refund -- after wasting 2 weeks of my time and a work day losing income! This business has no ethic and irresponsible and have customer suffer from their mistakes.

Heat pump was making a loud whining sound. Tried calling company that installed it and their phone is no longer in-service. Contacted Porch, I had a reply within an hour and Nathan from Immaculate Heating and Air was at my house within 3 hours. Seems the blower motor is on its last leg, Nathan inquired about the purchase, I found my warranty papers and luckily it's still under warranty!!! He is coming Friday to replace it. Professional, personable and I couldn't be happier!!!

Was very professional, and a hard worker! Did my job in a very professional and neat manner! Very Satisfied!!! He came when he scheduled the appointment and kept me advised throughout the entire process. He uses the best quality fencing in his projects and no job is too big or small for him.

The subcontractor broke my BRAND NEW glass top stove. I hired Porch Services thru a HomeAdvisor request for a handyman. Porch Services was matched to my request. Apparently Porch subcontracts our the job. BLUF, the damn guy put his knee thru my range!

I have received mixed feedback from Porch.com reps regarding my basement door project. I want to replace my existing 3 fold door (approx. width 90") with a sliding door of the same dimensions. The 1st rep told me that they can have a porch.com contractor do the job because there will be no change to the actual door opening. He informed me that if I wanted to extend or reduce the door opening then they would have had to connect me with a 3rd party contractor, which he said was not the case with my project. I was happy to know that there will be a transparent hourly rate and I can buy the door myself, thereby saving money.

The scheduler was great as was the installer. No problems. As a suggestion, please update both your system and Walmart's system to highlight that the TV is not delivered by the installer but separately from third party. I got confused!

I’m happy that there is such a service. There seems to be a hiccup in communication between the company and their field representatives. That lead to a lot of unpleasantness. My installer did a great job but getting to that point wasn’t the best.

This was a seamless project from the moment I called for a handyman. Handyman understood what I needed and made suggestions when I was in doubt. He knew his stuff and kept me in the loop while the project was being completed. I will be calling again for my next project!

I purchased a 65 inch TV from Wal-mart that I needed mounted on my wall. Porch did a good job of following up on the job before and after the job was completed. The Tech Tarus ** did a very good job of installing my TV on the wall and he arrived 10 minutes early.

Treadmill Assembly - Porch was great! Isaac showed up on time - even a few minutes early, was so polite, worked quickly and had the new treadmill up and running in no time! We would definitely recommend them to others and will use them again ourselves!

On April 24th I posted a request for a general contractor that could build a screened in covered porch and a side deck for my new home on Porch.com. On April 25th I was contacted by a contractor named Aly ** who is the owner of a company called Construction Near Me. He told me he was referred to me through Porch and could have his lead carpenter meet me at my property to give me an estimate of what the job would cost. That afternoon I met with Timothy ** at my property and was told that they could do the job for $9,850. After speaking with Aly on the phone and agreeing to the price, I met with him at the permit office so we could apply for the building permit and sign his contract to do the work. He requested that I pay him 60% down to cover material cost so I wrote him a check for $5,910. He told me he would start on the job immediately and would have it finished within 4 to 5 days.

Clogged area drains. The technician, Gabriel, knew exactly what he was doing, went straight to the matter and was able to solve the problem quickly without going into extra time and money for me. He was very knowledgeable and professional. Additionally, he was very transparent and what he was doing and did a good job of explaining his actions. The way he acted and performed his duties made me very confident in the work he did.

So far I am very happy with Antoni **. We made a deal. His proposal was reasonable. He starts the 16th of June. We are looking for another project with him which will be second phase of this project. Now we need a landscape reasonable design offer and a new person for installation of blinds.

No show for service in St. Louis Missouri. I purchased this as an extra service from Walmart. The tv installer did not show as promised twice. The project manager never delivered. One of the times only half a crew arrived, and the guy didn't seem professional. He was complaining that he never got paid for his work. Had to cancel service and after many calls and broken promises I had to find another company to install my tv. Very disappointing.

Deck Repair - CAS Renovation - Arrived promptly, explained why they were going to do and communicated the duration of the job. Workers were very courteous and professional. I would certainly recommend CAS. Did a great job. I am totally satisfied. I am going to use them for a project in the near future. They are very knowledgeable in various areas.

Recumbent bike assembly - My Handyman was on time, knowledgeable and very considerate of my home. I will be using this service again. In the past I would find something in a store I liked, but it came in a box and required assembly which I could not do. This service opens new doors for me. Very pleased.

New door was installed properly, however, the storm door is crooked and does not align properly. Costs were extensive. The handyman charged 59.00 to come and measure for door. He ordered the door for 219.00, then took three days to install which resulted in $550.00 in labor charges!

I was extremely apprehensive about utilizing Porch services after paying a $99 fee through Walmart to have the TV stand that I purchased assembled. I found out after placing the order that the $99 was just an estimate and not a fixed quote. I spent several times over the phone and via text trying to figure out exactly how much it would cost me before scheduling an appointment. Since I only paid $149 for the stand, I did not want to pay more money getting the stand assembled than it was worth to begin with. Finally, I decided to bite the bullet and eat the cost but after speaking with someone at Porch, I was told additional charges are only added if the item requires to people to assemble and/or is excessively large.

The setup process was easy and straightforward. I was very impressed with the upfront pricing. The contractor that arrived (Paul **) did an incredibly amazing job. The project looks spectacular. He went above and beyond to make sure my "easy" task was completed beyond my expectations.

Porch sent James out to install two new window AC units. He called to confirm and as he was en route. The job was done excellently. He made the whole experience comfortable. The units are in solid. Security was a concern. He made the adjustments for fit and security. Thanks for his expertise.

It was a two person job but you only sent one person and I was concerned but William did a great job. I was charged for two people but the amount was corrected and I was issued a refunded the difference.

Terrible experience. I was trying to screen in my porch. When I first talked to someone they gave me a list of supplies to pick up and I knew what they were telling me was wrong so I asked the handyman to come out and look at my porch and let me know what I needed. He charged me $15 for the visit. He pushed this appointment 24 hrs and then showed up about 90 minutes late. Porch then first scheduled me for a date to do the project which the handyman said he was unable to do so we pushed it 6 days later. Then 2 days before the appointment Porch asks if I can move my appointment to which I told them no. They said they would find someone else to do the job.

Kitchen Island Assembly - He was awesome! On time, skilled & done in no time. He called prior to let me know he had arrived. So polite and courteous. I could not have asked for a more nice, polite and person to come into my house. And he was so skilled at what he was doing. I would certainly ask for him again.

Would NOT recommend PORCH to anyone. I had them install a above ground pool. The install named Jorge put the pool up. Never got in the pool to straighten out the bottom. He said, "Just add water and it will work itself out". Well that did not happen so I called his supervisor Victor ** and he assured me he would take care of getting it fixed. So a week later and many phone calls he sent Jorge back out, mind you Jorge said leave about 1' of water in the pool so I did so when he got here this morning. He said, "Oh it needs more water drained and I don't have time to wait here all day for the pool to drain, you need to get someone else to fix it because what little money I make on the installation is not enough". I offered to go get and pay for a sump pump but all he had were excuses. My pool is still not fixed now I will have to find some reputable company to come finish what they started. I am not Happ

The installers were extremely helpful, courteous and knowledgeable. They removed the old TV, unpacked the new one and installed it properly. They then cleaned up, removing all debris and leaving the area in better shape than when they arrived. Really appreciated the service provided.

Landscape - This was my first experience working with Porch. It was amazing and very professional. I had a lot of boxwoods, hydrangeas, rose bushes, etc to be cut and trim. They look wonderful. I would not hesitate to hire them again.

Needed monthly service for lawn & redo front landscaping including a retaining wall for privacy but may need different company for front or at least a lawnscape designer but fine with first service but stated “I don’t pull weeds. That’s extra."

Road asphalt repair - We were looking for estimates for road repair and you showed us 3 vendors. All 3 contacted us and provided estimates. We are signing a contract with one of the vendors. I would recommend your service to anyone looking for this type of work.

Had my 21 x 25 ft deck resurface. DJ remodeling did an awesome job. It looks brand new. I now have them fixing my roof. Highly recommend them. The crew was very professional, very clean and very accommodating. Work was actually done sooner than I expected. I'm very happy with them. I'm glad I went to Porch.com. I would have never found an awesome contractor like him so thank you very much.

Mark ** was super knowledgeable, he was so awesome and did a really outstanding job. I really enjoyed his expertise. 10+ Stars for sure!!!! I would definitely recommend Porch services. And, also use Porch services again. Great team! Super service, thank you!

Adult trike assembly - The guy arrived on time, he was very courteous, worked fast and adjusted the seat to my satisfaction as far as height. Maybe too fast because I had to have the seat tightened... It rocked forward and back. Great job otherwise.

Edward arrived on time and ready to work. I helped him and we installed the oven in two hours. He was great to work with and a hard worker. He is one contractor you better never let go. He was the epitome of professionalism.

I was impressed at how quickly porch.com reached out with an email after my purchase. That is where the service stopped. I had two or three scheduled appointments cancelled and pushed a week out. I cancelled the order from Walmart, and requested a refund. Perhaps you work well in other cities, but Cincinnati… Not so much.

The person who came to put together the recliners was professional, friendly and assembled the product well and quickly. The people I spoke with over the phone to set up the assembly were professional and helpful and kind. I was satisfied with the work and with all who I spoke to from the company.

Curtain Rod, Drapery Hanging, Bookshelf Installation - The Porch ServicePro was terrific. He was on time, knowledgeable, personable and professional. The booking experience was above and beyond expectations and so much better than any experience I've ever had with local Home Advisor so-called professionals who were always disappointing no-shows. I will use this service again and highly recommend them!

Nico was very professional and prompt. He was courteous and very helpful. I can't wait for him to come back and do some other things. Nico shared his experience and really has a love for what he does and offered great suggestions.

The handyman was great... Tv stand was assembled very quickly, it was finished in no time. I am very satisfied and would highly recommend this service to anyone. If you're hesitant about this service, I’m telling you right now this is the best service I’ve ever received.

Desk assembly - Extremely satisfied. Marvin was competent, did a very good job, & also a very nice gentleman. He came on time; sent text as to his arrival time. He changed our appointment time when my plans changed. iI would definitely do business with Porch again.

Garage railings & step - Daniel ** came & did some work but twice did not finish work. Called his mobile & sent text messages. Missed a call from him 5/7 but he didn’t call back or answer my text messages. Will contact project coordinator Jose if I don’t hear back from Daniel. Otherwise the work he did on railings was good but not finished yet. Hope he’ll finish soon.

The Service Guy (Robert) came and mounted my 50" TV on my Living room wall. The entire time that I communicated with Robert by email, phone, and in person he was very Professional. He answered all of my questions and concerns that I had abut the TV and mounting. I will recommend your company and Robert to my family and friends. Thanks for hiring someone who is knowledgeable and has the compassion and skill about what they do!

TV is more than 1/2" out of level. He also drilled numerous holes in the wall before finally hanging it where it is. Send someone to fix it so I can hook my equipment up. I've left messages three times since Saturday will no response. Next call will be to WalMart.

Edward ** was prompt and polite. He tried a couple of things to repair a warped sticking porch door. Because it had to be left open to allow adhesive to dry, didn't know until he’d left that job wasn’t sufficient, and door still stuck, pulling glued portion back apart.

We ordered a pool from Walmart and requested the pool installation and was told to call Porch, at Porch we were told that Porch is a nationwide company and based on our zip code they would do the installation. Three days after purchase of a $1200.00 pool we get a email from Juan soto of Porch telling us to contact Walmart for a refund of installation. We called Juan's office and was told that they do cover our zip code but they don't install pools, if they had told us the truth when we called we would not have ordered the pool. We are both seventy and handicapped.

We decided to install a walk-in soaker bathtub with a low profile door, rather than chance a fall climbing in or out of a traditional bathtub. We began the search for a professional to do the work. Mr. Ken Bast, owner of Bast Home Improvement – General Contractors responded. He visited the job site that afternoon, on time, well groomed and knowledgable.

I purchased two TVs from Walmart and provided the option of installation with the purchase. I gladly agreed to the installation since it is a business office where the TVs are being installed. I was scheduled to install the TVs within the next few days after the purchase which is April 30, 2019. Today, April 26, 2019, I called the telephone number that was provided in the confirmation email to find out the contractors name, company, and where they are located. When speaking with a gentleman about this, he gave me the name of the company but I had to repeatedly ask for the company name. He kept repeating that he cannot give me the contact information. I stated I do not need the contact information yet, I want to know who is going to show at my door to install the TVs.

My experience with Porch.com was satisfactory, with Seaport Landscape it was disappointing. They never finished the job, after making an appointment to do so, never got back to be, not a good way to do business. Best of luck, Dave **.

Porch connected me with a Craig at Coastal Empire Remodeling which serves Savannah, GA. Craig reached out to me in a timely manner, came within 24 hours and proposed a cost effective, efficient repair of the fence. His fee was reasonable and I would certainly contact him again as the need arises.

Got a tv mounted on the wall. Wall is completely damage with holes everywhere. Just got the house built and the wall behind the tv is completely damage because the installer kept missing where to drill the holes. This is going to cost me at least $300 to $400 To fix. Thinking about filing a claim in court. Never really had to deal with anything like this. To top it off the tv is not even safely mounted. Suppose to have 3 screws but the guy only put 2 screws on it.

This company gathers your information and sells your phone number to many other companies for sales reasons. Their list of contractors are whoever signs up. There is no checking or quality control. STEER CLEAR OF THESE SCAM ARTISTS.

Initially, David, from Island Builders, was very likable and like family. He did a good job with the upper tree branches, but, when it came to the trunk, he cut it at the bottom and let it fall on my concrete patio, which was destroyed when about a 15 foot tall section was allowed to drop on the patio. It is estimated at about $5000 to repair the damage, which I want Porch to pay because they vouched for Island Builders. Further, when I was cleaning up the yard, I found that a large section on the stump was not removed, it was just covered up with dirt and wood chips. It’s going to cost more money to finish grinding the stump and also create another big mess all over again. David also left a mess of tree debris around my property that took a lot of effort to clean up.

I hired a handyman from the Porch and asked them to assemble 3 items and hang a couple of heavy frames that need drywall drilling. I asked them for 2 people to make sure they send strong guys who could carry Pool table to the 2nd floor. There is no way these guys would have been able to lift the pool table. I am glad I didn't get it assembled from them. Now, the worst part is they quoted me 3 hours of work by 2 people which is 6 man hours to do 3 items. The two handymen they sent took almost 3 hours just to put a bookshelf together and then took another 3 hours to do an outdoor shade. They were really very slow in their task. And they would purposely take their own sweet time to get paid for more hours. Be careful in hiring from Porch. Very bad experience. I am never using Porch again.

As a Porch Pro they spam with fake leads, they also allow anyone to create a profile using whatever business name they would like. They do not verify the business. Someone was posing as my business and I could not have them removed.

Mr. ** from Plumbing Solutions arrived and after examining the clogged sink quoted an estimate which I felt was reasonable price then worked efficiently and professionally to complete the job. I highly recommend Plumbing Solutions. Mr. ** was friendly and very informative during each stage of the job.

Porch.com referred two contractors for the repair/replace deck work. Both contractors responded quickly once Porch was contacted. Each explained the work to be done and within a day or two had their bid to me for the work. I selected one of the contractors. Within two weeks of contacting Porch, the work has been completed. I am pleased with the work performed. Thanks Porch.com!

I was very pleased with the work of SuperiorPainting Plus. The crew did a very good painting job on my house and garage, were careful, efficient, prompt, thorough, and polite. They even removed and cleaned all my storm windows before proceeding with the project. They finished the job in five days, and at a reasonable price. Mauro ** and his crew did a fine job and I'm grateful that Porch.com recommended them.

Only one person was sent to install pool, it takes at least two and ideally three and three to four hours to install. Luckily I had someone visiting and were able to get it put together and it still took a long time.

The people you sent to my project turned out to be the worst experience in my contracting business since 1997. Curtis and Julie ** absolutely know nothing about construction and ruined my cabinets. Never ever send me anyone like this or as far as that goes do not ask for my business again. Your suppose to screen these people. They are also violating cslb rules by contracting without a license. Call me David **.

When I ordered my TV online from Walmart, I was happy I could order the install together with the TV order. I thought that this makes the process so easy. It all started out good. The Installs company called and scheduled me for Monday, April 8, 12-4. I called later to change that to earlier in the day. They were full for that time slot so I was rescheduled for Tuesday, April 9, 8-12.

Assembly of a Platform bed and 2 nightstands went smoothly and was done on a weekend to boot. Thank you for helping us make our house a home. Assembly person was prompt, knowledgeable, friendly and cleanly. Would highly recommend this service to others.

John called day before scheduled appointment and said he was available that day if I was available. He came out and in short order had switches installed. John was very knowledgeable as well as personable and I would not hesitate having him assist me in the future.

Great professional service with reasonable rates. I will highly recommend them for Pool Repairs. Very knowledgeable staff who recommended me the best pump and filter sized to my pool. I have tried many companies but they stand head above in price and work.

Kyle provided Excellent service and he beat the offer provided by a competitor by half. He was knowledgeable, fast, efficient and professional. He provided solid advice and pointers for future cleaning and installation of carpeting. I will definitely refer him to others.

Clean and wax wood floors to restore luster. Job was done thoroughly and with care. Dwayne was a true professional. Rooms were cleared out in order for Dwayne to do his work in a timely fashion. The floors look beautiful and the shine is restored.

This was my first time working with porch. I found out about them through overstock. I bought curtains and rods but it was a difficult job because there are blinds here already and the curtains cant be flush with the wall. The porch representative was early. He told me all my options including the plus and minus. He was able to do the job in a timely and professional manner. I am happy with the results.

They were an hour late. I texted them when they were 30 minutes late to inquire if they were coming. No response. They were an hour late and upon their arrival they told me it was an additional $100 charge to their original quote. They got to work quickly and efficiently. They completed the job within an hour and did a nice job cleaning afterwards.

The handyman was not given the proper information regarding what he was to do and your office was closed (so he said). He wasted over an hour trying to hook up my Arlo security lights which I had researched the day before and found out the best and only solution was a Youtube video on Arlos website. He was very sweet and meant well but despite my asking him politely and repetitively to watch the video that explains how to do it, he kept wanting to just keep trying on our cell phones and troubleshooting.

Demo of chair rails, sanding and painting inside, constructing a custom walk-in closet to my specific designs, electrical work. Two different companies, both outstanding. The lady at Porch was very helpful in finding contractors to do the work I needed.

Dishwasher in rental unit was flooding the floor. Porch took the info and referred it out (they did not provide repair service themselves). Follow up was quick, and a same-day appointment was scheduled. Repairman was punctual and appears to have identified and corrected the problem. Only downside is that the repairman could not provide a receipt for my tax records and I am still trying to get one from Porch. Getting a receipt for the $ I paid should be easier! But overall repair went very well.

Absolutely terrible experience. The website is easy to use and they send a message quickly so initially I thought it would be great. Unfortunately they did a terrible power wash job and then cancelled the staining with 24 hours of the scheduled time. They will not respond to me and they have not scheduled a new time to come out. I got someone on the main line as a new order and they have been dodging me since then.

Acme Exteriors gave me the best price. Workers arrived promptly and were very efficient. They completed their work as stated and cleaned up the property perfectly. I would highly recommend them. The workmanship was the best I could have received.

Employee was supposed to come Saturday March 30, 2019. Called me and said he could not come til Sunday March 31 and "Do you have the paint", I said no. He said go to Lowe's and get a small can of paint, a roller and a pan which I did. He came on Sunday with a small piece of drywall, he screwed it into the ceiling and had gaps on each side which he filled with schimes and then he spackled for 2 hrs and said he would come back Tuesday April 2nd, and sand and paint. He came back Tuesday and spackled for 3 hrs, I was not happy, I paid him and sent him on his way. You have to come and see this abortion. Joseph **.

The guy was very professional and fixed the appliance. I think it is a good service and I'll keep in mind for my next repair and for appliances repair in my rented units. Also I'm going to suggest to friends who need repair.

The man sent was very kind and took time to explain what he needed to do, I like the fact that the worker picked up supplies to do the job. Job well done. I have used your service in the past and again I was pleased with the results. Thanks for all your help.

This 1st experience with Porch Services of Columbia, SC was exceptional. Our contractor was prompt, professional, and very thorough! He secured both work spaces to ensure our property wouldn’t be damaged. As well, he removed the old fixtures and cleaned up his work space at the completion of our project. We will definitely be using Porch Services again & will Request the same Contractor as needed.

Installer was dedicated to come even when previous appointment ran late so I did not have to reschedule. Encountered a challenge with circuitry but kept on to complete job. Very courteous and professional.

Two prior plumbers (non-Porch) were no shows. Mr. ** was prompt, polite and did a great job at the quoted price. I noticed some water right after he left, and he returned immediately. Once he adjusted part, I've had no problems since. Will definitely use Porch based on this experience.

Porch was easy to work with. I had to change the schedule and they were very responsive. Great communication every step of the way. The service guy was on time and efficient. Pricing was very affordabIe. I would definitely use Porch again.

We contacted “Cobb Home Innovations” through Porch. We are very pleased with the quality and workmanship, prices were good and reasonable, the attention to detail was incredible. I would highly recommend “Cobb Home Innovations” for your home Theater needs. The smart remote control is simple and easy to use.

Gil was extremely competent and friendly. I highly recommend his work. He quickly freed up our vents so we could get our heating vents cleaned. He completed the job in the estimated time and also examined some other possible work I could hire Porch to do in the future.

They took and gave me bad leads for contractors. They promise that they were going to back you up with credits. Paid over 400.00. Nothing happen... They are liars. I have been in been in business for thirty years. I think I know my contracting skills by now. They are crooks.

I received text confirmations of the appointments and the estimated costs for service, but no one showed up, nor did I receive any messages or texts that there was a problem. An hour after the appointment, I text messaged both numbers given to me. Received no response. I do not recommend this service.

No one would return my calls. Went with a contractor who does not advertise and was referred to me by a construction company. I do not know what the problem is, maybe my project was too small or they were already booked up for the year. Your company should match project with provider much better.

Adriano **, I call him an Artist. His work is superb. I have a very expensive house that was a rental and I am now selling. Once the renters left, I found significant water damage to all the cabinets throughout the house. The kitchen was the worst. I had four cabinet restoration businesses come out to asses the damage and quote me on repairs. One would not quote. Two others wanted to charge a large fee to totally strip the cabinets and recolor them. Then Adriano came in. He stated that he would bring back all the cabinets to original color and finish. He spent time examining the wood and its quality and explaining how he would accomplish this task. The amazing part was his price, it was very reasonable and competitive.

Do not trust Porch, do not rely on Porch, do not work with Porch. They will schedule an appointment with you, not even tell you what TIME they are coming, keep you waiting all day, not call, not give you ANY information when you call, and then at the very last moment at the very end of the day, after you had to miss work and stay home all day for them, schedule you for next week so you have to do it all over. They treat their customers like GARBAGE and that's how they'll treat you if you try to schedule with them. They are a GARBAGE company and they have NO intention to treat their customers like human beings. DON'T WORK WITH THEM.

Answered the questions and submitted my request. An automated email said I would get information shortly. I even received a phone call where I further clarified what I was looking for. He told me I would hear from somebody in an hour or two. Got a text message saying they were working on it. Never heard another word that day.

I contacted Porch.com because I needed my dishwasher installed. I could tell right from the start that the guy that came out was clueless as to how to install anything. I should have stopped him but I gave him the benefit of the doubt. Took him 2 and a half hours to do something that should have taken 45 minutes max. On top of that, the dishwasher was wobbly and so high and close to the counter I couldn’t push the buttons. I texted him to tell him that, he said my floor was uneven, but came out anyway. He pulled the dishwasher back out and broke a piece off my countertop in the process. I was watching quietly, and waited for him to say something about that. When he finished the dishwasher was a little bit lower but still wobbly. He says to me “it’s going to be 30 dollars”.

This experience has been one to cherish. Everything went very well; The person was on time for the work. He did the work splendidly. He stuck strictly to the rules and guidelines that Porch provided for its homeowners. The service was timely and went harmoniously and the worker was very respectful. I hope Porch will always be here to help us. We will first look to them for any home projects. Mr. and Mrs. James **.

Floor 1.1 were a very professional team and very competitive. They quoted me $500 below their competitors and did an excellent job. Providing helpful advice and information. Work was finished on time and in less time than competitors had quoted.

I called Porch to schedule service for lawn mowing in January, and my mow was rescheduled twice before being marked as complete. However, it was never completed. I called and emailed several times, and was unable to get this resolved. So I requested my account be cancelled and I hired someone else to mow it. It's been over a month, and now I keep getting called and emails from Porch trying to collect the fee for a discounted $15 mow that never happened. I spoke to a Porch representative on the phone who was incredibly rude to me and told me to "prove it" that the mow never happened and even send him pictures of my long grass (crazy).

Not only did your repairman not show up for a scheduled appointment, but neither he nor your company called. We wasted our morning waiting on you. I will never use you again, and will spread the word to family and friends!!! You are incompetent!!!

My home inspection of my future home was very thorough. Erick my inspector walked every square inch of the home and showed me all the problems and repairs needed. His report was 50+ pages with pictures from every angle. His recommendations were spot on. I was able to get a price quote for almost all the repairs mentioned. After the inspection, I was even able to upload my report for a comparative quote to pass on to the current owners for repairs. I'm so glad my best friend recommended this company.

Porch sends "leads" to registered contractors and makes them pay a fee to view them. However, they send the leads to many, many more contractors than their offering states, leaving contractors with angry consumers whom are being flooded with calls. "You are the 5th, 7th, and even 10th contractor whom has called us....." is not an uncommon response from homeowners. As I sit here in Florida this morning looking at incoming emails for my business, there have been four emails from Porch in an hour, for things such as boilers and furnaces. We do not use those devices in this climate! It is just Porch throwing false or useless leads that they can attempt to charge contractors. Homeowners are also getting taken in a similar fashion.

Our Appointment for a TV mount was cancelled 15 minutes before the scheduled time and no one would answer our call. Porch handled the situation poorly!!! We live in Florida. These people are thieves! We paid but did not receive service! We were working with a gentleman by the name of Daniel. It's probably not even his real name. The people are very unprofessional.

Imo did such a wonderful job for us. He took the time to really understand what look we were looking for, and executed it perfectly. He made suggestions that made sense, and looked good. We would definitely hire Porch again for projects.

We had a few handyman services through Porch. The handyman sent was professional, and very helpful in providing the services requested as well as answering all questions. Porch also was helpful in answering any questions we had as far as pricing, services, etc.

My scheduled appointment was cancelled and delayed 5 days. The Porch staff was rude and failed to return my calls. The handyman was excellent, but the Porch backbone support was not satisfactory. I will not use your service again. Your staff needs training in customer service and responsibility.

Abel ** was very professional, friendly, and completed the job efficiently and very well. I really appreciate that Porch called me back right away after requesting a service, were flexible with appointment times, and followed up with me to confirm the appointment. The price was very reasonable as well. I would definitely recommend Porch Services to a friend!

Porch provides a very helpful service, especially for people that are out of town and not familiar with local services. I expected to have to find out the local utility providers on my own. They were also helpful to assist me with getting a rate on home owners insurance. All agents were very friendly and responsive.

Excellent company. I recommend this company to anyone that needs their services. They are professional, honest, polite, respectful, helpful and cares about their client. If you have any questions or concerns Mr. Dugan will answer them. And his crew is absolutely wonderful. Next tree that comes down, it will be Justin Dugan Tree Service. Your recommendation was great! Thanks.

Porch was quick to hook me up with two specialists via a text message. Each promptly contacted me through the platform and set up appointments. We are awaiting estimates in order to proceed with our project. The platform is easy to use and provides an alternative way to reach home improvement specialists.

They cancelled my appt. to help put my 2 new chairs together... I was leaving town right after the appt but since they never showed up I attempted to put the chairs together myself and did a very poor job...not safe to sit in yet... I am 73 years old and would have really appreciated the help.

Alexandre ** of Betel Construction really did a great job! We got what we wanted, the way we wanted it. He paid attention to detail and got the job done fast. He did some touch up so it really looked nice. He responded quickly and communicated well so we worked issues before they got to be problems. Thanks Alexandre!!

After my dad passed away we were looking for help in cleaning up his house. Through Porch we were connected with a deep cleaning service that was exactly what we were looking for. They tackled some tough cooked on grime in the kitchens and also deep cleaned some difficult bathrooms. Thanks Porch and Suly's Cleaners for the professional, convenient and high quality cleaning and support during this time.

Used Porch.com to hire a roofer based on their statements re: vetting and background check - NO THEY DO NOT. Signed a contract, gave a deposit of $16K and never heard from them again. Repeated attempts to contact Porch has never been answered.

Faux painting & stairway painting - Contacted the painter and he came over within an hour! Offered consult and gave quote within the first day. Another appointment within a couple days to give me technique styles to choose from. Final appointment, he arrived with a team of people to get the job done. Friendly, reliable and did a great job! Couldn’t be happier.

Immediate response along with professional workmanship. The gentlemen that did the installation were no nonsense and had the job completed in a very short period of time. I will use this service in the future if the need arises. I'm very happy the job that was completed.

They communicate well. They show up on time. I generally have a simple lawn cut and they do a good job. If there is an issue, they correct it almost immediately. I don't have to be here when they show up. They do the job they're hired for and leave. I like the way they have payments set up also.

Affiliated pro required partial payment upfront and did not complete work. It has been seven months and pro still has not completed fence or any other projects. Pro will not return text or phone call.

Professionally done and Efficient. WILL DEFINITELY USE AGAIN. Great Customer Service. Anthony was Great. Installed 6 Windows. And helped us with curtain rod choices Which saves us a lot of time. I am glad I used Porch.com. I will DEFINITELY Use Service Again. I will also call for other windows and doors and electric projects.

The team from Eco Insulation were prompt in keeping the appointment, very knowledge, and very polite, they were professional and communicated all that was involved with the insulating our 3 car garage and workroom. I would definitely recommend using Eco Insulation.

Contractors don't try this lead company!!! 100% of the leads we received were bad leads. Good luck trying to get that refund on them! They say they will call you back, they don’t. They change their policies constantly with no warning. It got to the point where I have to call from a phone that isn’t in their system just to talk to someone. The site is up and down. It’s just a horrible company. They say that they are affiliated with Lowe’s - they used to be but even Lowe’s dumped them! Beware! Don’t waste your money!

I used their company because I needed to mount my television and their services were suggested through Walmart (which I will also notify). First, I researched how long it should take to mount a wall. Now I understand that issues happen, but it SHOULD NOT take over 2 hrs to mount a television. I am assuming if a company is providing services, they hire someone who is able to do that service.

Victory 1 Painting did a fantastic job in a short period of time. One of the best things is that every day my home was left clean and dust free. I had water damage- a pipe burst, paneling that needed to be completely removed from a room and drywall and baseboards that needed to be installed. The guys did an excellent job of painting, total wall replacement in one room and wall repair in other rooms were needed. They showed up on time! Completed work in 5 days like we agreed upon. They were Polite and Professional!

Troy was very polite and thorough with the inspection. Answered our questions, would definitely use him again. I believe he went above and beyond per our expectations. Troy found issues that I hadn't seen looking at the house on my own.

Dryer Vent - Asfari ** was very professional, worked quickly, and did excellent work. Asfari did a great job and I am pleased with his work. I would be happy to recommend Asfari to anyone. And I am very pleased with the ease of using Porch. I will use your service again.

Porch services bombarded me with emails, phone calls and text messages when I initially requested services. Once they completed 1 out of 3 jobs, they charged me for the 3 jobs. Since I reached out to them for a refund of the other 2 services not completed, they suddenly became unresponsive both to emails, phone calls and text messages. This company is a SCAM.

Porch has been one of the biggest scam companies I have ever had to deal with. In the beginning I was promised “15 flooring leads a week in my area were going unanswered” and they would be vetted and qualified leads. Well that didn't happen. I have gotten maybe one a month. And most of them were NOT vetted leads AND They automatically charge you for any and all leads and then you have to spend 30 min to get your money back if it's a bunk lead (80% of them where terrible leads/people not even interested in hiring someone).

Roof repair tile - the job is complete regarding the roof. We are very satisfied with the entire project. It was done on time and the price was the one we had agreed on. All the debris was cleaned up and hauled away.

We needed a professional to re-pipe our home. We were recommended to a professional off of Porch who gave us a very low quote, and we used that quote to negotiate the closing costs on our home. Once we bought the home, it became clear this professional did not seem capable of re-piping a home. We asked if he was licensed or had references. He responded that he was too busy to take our job and overqualified. We ended up giving him a chance to do another very small project, which he ended up messing up and we'll have to do over. I kept giving him a chance because he came referred from Porch, however he is unlicensed and not qualified. Who are you guys finding to do work? This is a scam.

Nikey did a great job on the repair. He kept us involved on what was needed and gave us a very good result. He had no hidden cost and was very professional. I would recommend him to anyone! Thank you for such a good person.

Patrick from Eco Build was great - prompt communication, excellent service and reasonably priced. He handled service repairs very quickly and came fully prepared for a few things we asked him to fix at the last minute. I’ll be recommending him to my HOA for any future needs around the building and will certainly recommend him to friends.

Our Construction business was introduced to Porch through an associate at Lowe’s. It was good at first but went downhill very quickly. We were constantly having to request refunds because the “leads” they sent to us were bad. (A lot of the time the person had no idea what we were talking about when we called them to inquire about their “project.”)

Got my pantry assembled very well in a reasonable amount of time. Would use Porch again for household necessities. It is good to be able to have a service to do things that a single person at home is not able to complete. He was on time and very courteous

I had never heard of Porch.com until a staff member at Lowe's told me about it. I was contacted by several professional and have sat down and are getting ready to hire one. They seem to be respected, highly referred and professional. Thanks.

The contractors we selected from Porch.com were reliable, hardworking and respectful of my home. I received a call the same night I put a request in, and William came the next morning to come review the job and give us an estimate. We accepted his estimate and he was very accommodating with our schedule. He completed the work and did a great job. William and his team were knowledgeable, conscientious and very respectful. They offered suggestions where we weren't sure what to do. They left the area clean and neat each night and then at completion, left us with a beautiful staircase and a finished look.

In the past 3 weeks, we have had at least 4 false leads. 2 we called and the person said they had never heard of Porch and therefore, have never posted on Porch. The other 2 were ones, that the person said they had posted something a few years ago, but the wording was not their wording. Their "false" post, also reposted and when I asked about the re-post they said they did not do the repost or the one we say earlier. When we try to get a refund for the job - since you have to pay for the lead upfront, it denies you automatically. Then you have to file a complaint with them and even then they have a ridiculous generic excuse that they have built into the price and problems. This isn't a problem it is is a false lead - fraud. We have lost at least $200+ dollars to them/month. Stick with Thumbtack or direct mailing - your odds of getting a legitimate lead with less money has better odds.

When you take on a service like this the sales team will tell you that you have a 70% chance of turning a lead into actual work. But here is the truth that I have experienced. First understand that I sold over 350 worth of work last year. You need to understand that I am not just some guy that can't make a sale. I wrote down everything with Porch. The leads I bought and chased through their service. I wanted to give them time to show me that the lead service would work.

Both times I’ve used Porch for my home improvement needs, the team was able to connect me with an appropriate person/ business to meet my needs quickly and efficiently. The level of customer service that I’ve received from these businesses has been nothing short of amazing! If you need something done around your house, but don’t know where to start looking, I would suggest Porch! They’re great!

On 1/18/19 I confirmed AND PAID for installation of a dining set on Wednesday 1/23/19; the furniture was to be delivered on 1/21. When it didn’t arrive and the freight company advised of a two day delay I contacted the phone number provided in my confirmation for this installation and the first time slot available was Friday 1/25 so it was rescheduled for Friday. Wednesday afternoon sometime around 3 pm I got a call from “Bobby” saying he was on the way. I told him that morning’s appointment had be reset for Friday. He appeared very anxious to do the work so we agreed on Thursday afternoon. He later advised via text “they already have me booked up for tomorrow. But we are set up for 2 to 5 on Friday.

Fast, efficient, and reasonably priced work. Came in under the quote after work was completed. Highly Recommend this company to anyone. They helped us in a pinch and got the job done quickly and completely!! Thank you Carter Quality Plumbing.

If you are a contractor and get a call from Porch.com, hang up immediately. These guys are running a Ponzi scheme. Have you buy lead credits and then the leads are 100 percent FAKE. But, you cannot get your money back. They will refund it to your Porch account to buy another FAKE lead. It takes up to four weeks to get your lead credits returned to your Porch account, so you buy more leads while they process the first lead for credit. What a SCAM.

I received a couple of calls from gutter cleaners and chose A Touch of Glass and scheduled an appt to meet them at my mother in laws house to clean her gutters. I forgot to meet them at the scheduled time and when I called later to apologize and reschedule they told me that they cleaned them anyway. I was very grateful for that and so happy they went ahead and did the work without me being there.

Well, my inexperience dealing with a company hosting my information without my permission is zero as is bad reviews. The rep failed to mention all I needed to do was call some customers and add more reviews. The actual information on my company is way off and I wonder where they get it and how they can categorize my skills seeing as I was never asked. I'm marking this resolved due to way too much time and frustration spent on a malicious review. I have no desire to speak to this company after today.

Made an appointment a week in advance for a Saturday at 10 AM. Porch called a couple days before and advised they can’t get a contractor for that date. Rescheduled for the following Tuesday at 10 AM. Received a call from the contractor on the Sunday before verifying the appointment and what was needed. On the Tuesday at 7:30 AM, the contractor left a message on my voicemail inquiring if there was any snow in the gutters. The answer would obviously be no if he walked outside. My guess is he made up a story to do another job. Porch also left a message saying the contractor told them it was too dangerous to do because of the snow. There literally was no snow! Porch's fix was to reschedule the same contractor. In addition the guy on the phone was smug. Do yourself a favor, do not go through this service. If I could give no stars I would.

I’ll forgo the tragicomically bad service delivery and being blocked by the provider when I had the audacity to inquire about an exterior patio paint job that literally washed into the gutters (environmentally sound I’m sure) and direct my consternation and what should be a review of an infinite recession of negative stars to the Porch customer support effort...

The brick work was done in a professional manner and timely manner and he told us how he was going to do the work & my wife and I was very pleased. He also was very clean in his work as he took pride of his work. I will use him again if I need more work done.

They worse. They lie to you. They never answer back. Don't do it. Very bad. The leads are mostly bad. Just a big rip off. I call and call and they never answer and when I did get one person he lie. He said they would go back on.

Certified Plumbing is great! I called three different plumbing companies for bids on a large project. I had an underground leak that couldn't be found and had to have 165 feet of new water line. Certified was not only the best price they did a fabulous job! Their quality of work was excellent as well as their service and workmanship. I would highly recommend them! They will be my go to plumbing company!

I scheduled an appointment with Porch for Christmas Eve and did so three weeks in advance. After getting the appointment reminder email the day before, I was confident everything would go off without a hitch. Then they called at the time of the scheduled appointment to say they weren't going to be able to make it. NO NOTICE. We were literally on the lookout out the windows for them when the phone rang. They told us they couldn't find anyone to come on Christmas Eve! WHAT??? You've had three weeks to notify me of this so I could make other arrangements.

So I got duped into joining porch.com as a contractor. I started with Porch in the summer of 2018 for a sum of $500 pay for leads pay as you go and got zero jobs from it. I have asked for the lead money back for customers either one not contacting you back or to being fraudulent. They refused to issue any of my money back. I still have money on my quote on quote account that they still will not issue back to me. I then after complaining of how poorly they operate they had their sister company Go Smith contact me. I want my total a $500 I given this poorly-run establishment back into my account for their fraudulent claims, however they refuse to give anything back that they've stolen from you.

Daybed - I really love the professionalism and prompt and reliable service that was displayed. My service guy came early and ready to start. He did a great job and made sure everything was cleaned up afterwards. I would definitely recommend to my family and friends. The job and work performed was awesome!

Work was done promptly, correctly and for a minimal amount of money. I will continue to use them in the future! I initially had them to do one project but because the work was done so professionally, I added some additional projects and all was completed in same day.

A1 would have given more stars if I could. These two went over and above my expectations for this installation. Thanks sincerely.

Jeremy came in, installed the curtain rods, hung the curtains and left. He called 2 hours prior to arrival. He arrived on time as arranged. He unpacked the curtain rods and unpacked the curtains. He also put the boxes the items came in, into the trash. Good job.

Bill and Drew did a great job inspecting home. Answered all my questions, and gave me some good advice. I highly recommend them. Friendly and helpful too. Made me feel much better about the home. They went from top to bottom.

An excellent job in cleaning the gutters! He was very thorough and took his time to do a great job! He was very prompt and what else can I say other than I would recommend your company to anyone needing someone to do a good job cleaning their gutters!

We had an undermount sink that needed to be removed and a new drop in installed. He had to grind off about 1/2 inch of granite which was very difficult. He did a great job installing the sink and new faucet! I would definitely use Porch.com again.

We contacted Porch.com when we ran into problems installing new fireplace doors. They responded to my online request almost immediately. At first I was skeptical because the man I was talking with didn't seem to understand the job or what was needed, and they asked for credit card information over the phone, saying they had to have it to process the service request. They set up an appointment, then emailed to cancel, saying they needed to discuss it with a manager.

They did a nice job improving our curb appeal by trimming and shaping the bushes. The guy cleaned up and carried all the branches to the street. He was polite and made sure we were satisfied with the work. He called to let us know when he would be arriving and was on time.

Install bathtub grip. We were very pleased with David's service. He was very professional and helped me decide which item to purchase for our needs. I was not sure which product would work best. We would recommend Porch to everyone and will use them again in the future.

Mirror hanging project - The handyman arrived on time. He was very knowledgeable and professional. He went above and beyond to make sure the project was completed the way I wanted it. Very pleasant experience. The project was completed in a timely manner - just under an hour. I will definitely use Porch again.