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Porch

Porch

 4.0/5 (289 ratings)
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  • 1 stars
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About Porch

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com/reviews.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

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Porch Reviews

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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 23, 2021

On Monday, August 16, 2021, I called Cris ** at Solo and asked him if he could move a pool table from Louisville to New Albany, IN, by Friday of the same week. Cris called Dave **, who drove with two coworkers from Cincinnati to Louisville on Friday, August 20, 2021, and moved the table in perfect condition to my home in New Albany. I deeply appreciate the professionalism of Cris, Dave, and Dave’s crew.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 22, 2021

We had a really bad wind storm that ripped our rubber roof back a few feet. I got on Porch.com and advertised for the project to get done. Scymanski Enterprise Inc. called that same day. He had someone here to repair the roof the next day. They undid the original rubber roof, repaired the original decking,, stretched the rubber material and cemented it back down again. Added a drip edge and secured the roof so the wind couldn't get under it again.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 7, 2021

    I used Cerda Construction for two major projects in my home within 30 days. They scraped popcorn off my ceilings that had been there for 52 years and replaced a staircase that was cracked. They did a great job and are professional, responsible, and communicative. I highly recommend them.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 19, 2021

    Within 24 hours I received 2 quotes and ended up picking up the least Expensive Gary's Plumbing out of Canton MI. He was efficient, professional, on time and reasonably priced. He installed a new sump pump for me with 3 years warranty. He is a licensed plumber and not just a handyman. You do need a licensed plumber for such a job. His price was 395 all inclusive.

    4 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: March 8, 2021

    Nicky was on time, communicated well with me, and was reasonably priced. He was able to make use of the brick that I had, which saved me time and money. Nicky was able to start the job within a short time frame, from when we met.

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    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 1, 2021

    I tried 3 times to schedule hedge trimming for my elderly mother. The first 2 times I did not complete the request to get it to the Project stage, as the instructions were not clear that I was to do so. I finally called the number given on the website and was told I had to confirm the appointment. (My mother waited for the 2 previous appointments to show up). Finally I had a 3rd appointment that was confirmed and I could view my Project. A few days before the appointment, I was informed by email that the project needed to be delayed because they could not find a "handyman" to do the job. I thought by a "confirmation" this was implied. So, I called and told them to cancel altogether and I would find a firm that was actually customer-oriented. A TERRIBLE experience.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 22, 2021

    We emailed our request for an estimate. Someone from your company came out the very next day (5/19/2021) and measured. We have not received an estimate or an order number back as of today (5/22/2021). We will await to hear back from you. Thank you.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 17, 2021

    Porch aided me on identifying multiple qualified contractors to choose from. The process was smooth and the contractor was knowledgeable, on time and gave me great advice. I would use Porch again on any home project and recommend them to my friends.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 13, 2021

    Big Oak Tree Service of Hannibal was prompt, professional, courteous in removing 5 trees and stumps. They were in and out quickly and cleaned up after themselves. Would recommend Big Oak be contacted and considered for tree service. Get a quote from them.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 12, 2021

    Gave a deposit and I am expecting the gentlemen from Paradise Lawn & Landscaping to bring plants and trees. Mr. ** seemed very professional and was well pleased with his help in deciding what to plant.

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    Porch questions and answers

    What problem is Porch trying to solve?
    We are trying to help people love their home by helping them care for, manage and buy/sell their home.
    What sets Porch apart from the competition?
    Our data. We are a data driven company with 3.2 million professionals and 130 million home improvement projects in our system. We are able to truly know who your neighbors and friends have used and loved.
    What needs do your products or services fulfill, and how do you fulfill those needs better than your competition?
    We help homeowners connect to trusted reliable professionals that their neighbors and friends have used.
    How does Porch measure success?
    Delighting our customers is our number one goal. To date, we have raised over $100 million dollars, have a strategic partnership with Lowe's and our Porch Home Report is available on over 25,000 real estate websites.
    What’s the most common misconception consumers have about your industry? Your company?
    That reviews are gamed. We brought in verified reviews so that homeowners know that a certain professional did work on a specific home.
    How has your industry changed in the last 5 to 10 years?
    Mobile has definitely changed the way people book services.
    What is something you wish every consumer knew about Porch?
    That we are helping small business professionals by taking away the work of marketing and letting them focus on what they love to do best.
    Has your business received any awards or recognition your customers would like to know about?
    Our CEO was named USA TODAY Entrepreneur of the Year and we have been on Seattle's fastest growing companies list as well as Best Place to Work for Seattle Business.
    How has Porch grown or evolved?
    We were 25 employees and now we are over 400.

    Porch Company Information

    Company Name:
    Porch
    Year Founded:
    2012
    Address:
    2200 First Ave S
    City:
    Seattle
    State/Province:
    WA
    Postal Code:
    98134
    Country:
    United States
    Website:
    porch.com