Porch Reviews

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About Porch

Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com/reviews.

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Porch Reviews

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    How do I know I can trust these reviews about Porch?
    • 4,788,885 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Staff

    Reviewed Dec. 2, 2025

    Porch was very kind, understanding, respectful, knowledgeable, and polite. She helped and made it easy for me to understand. I recommend her and give her 10 stars. Porch understood my situation and went beyond her means.

    Thanks for your vote!
    Porch
    Response from Porch

    Thank you for your 5-star review! We are thrilled to hear you had a great experience and hope to serve you again in the future!

    Sales & MarketingStaff

    Reviewed Nov. 21, 2025

    The service was great! The sales rep was very knowledgeable with explaining the products and services. Offered the best suggestions which will best suits my work life balance, and finished the transaction with a fond farewell, leaving his name and contact number.

    Thanks for your vote!
    Porch
    Response from Porch

    Thank you for the kind words! We are glad to hear that you had a positive experience and that we were able to assist you with your upcoming move!

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      CoverageTechStaff

      Reviewed Nov. 6, 2025

      My rep was amazing and communicated every offer that I could think of from cable/internet to contractors to insurance to movers and more. Moving is arguably the most stressful time of anyone's life and they not only save you a TON of time, but money too! This is an amazing free tool.

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      Porch
      Response from Porch

      Thank you for taking the time to provide us with your positive feedback! We are glad to hear that you had a great experience with our team!

      Staff

      Reviewed Oct. 25, 2025

      This service made all my moving, easy and stress-free. I was expecting long holds and long hold times. It was the opposite. And after they got my electric service started they helped me start my internet service. Very valuable service. Let's Go!!

      Thanks for your vote!
      Porch
      Response from Porch

      Thank you for taking the time to share your experience! We are thrilled to hear that you found our services valuable! We can't wait to hear about how your move goes, and wish you the best of luck in your new place!

      Profile pic of the author.
      PricePunctuality & SpeedRates

      Reviewed April 15, 2025

      We hired Camilo of Lovely Painting to paint a significant portion of the interior of our home. She was punctual and extremely efficient. The quality of her work exceeded our expectations. Her quoted price was less than half of the next higher quote. We would not hesitate to hire her again!

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      Porch
      Response from Porch

      Thank you for taking the time to share your positive experience with us! We value your feedback and look forward to helping you with your next home project!

      Profile pic of the author.
      Verified purchase
      Customer ServiceStaff

      Reviewed Dec. 3, 2025

      Carlos definitely knew how to deliver excellent customer service. Made the process smooth and explained everything super well. Made me feel secure in my additional purchase and will reach out if needed! 10/10 would recommend.

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      Customer ServiceStaff

      Reviewed Sept. 17, 2025

      Great experience overall. Very helpful and got me all setup with services. knowledgeable, informative, great customer service skills. A all around pleasant experience and I highly recommend them for any and all services they provide.

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      Porch
      Response from Porch

      Michael,

      Thank you for taking the time to share your experience with our concierge service. This is the exact experience we aim to provide for our customers, and we are glad that we were able to provide that to you. Please don't hesitate to reach out if there's anything else you need help with. We wish you the best on your upcoming move!

      Best Regards,

      Porch Support Team

      Customer ServiceSales & MarketingRefunds & Payouts

      Reviewed Sept. 15, 2025

      I worked with this company and the call that I received were either fake or it was renters not even homeowners. I would tell the customers that I was calling through Porch. They didn’t even know who this company was. They just scammed me for my money and I never got any calls. That were actually good leads. Anytime that I will try to get my money back, they would come up with some excuse I wouldn’t get reimbursed. Bad company all the way around.

      Thanks for your vote!
      Porch
      Response from Porch

      Hello Raru,

      Thank you for your feedback regarding your experience with Porch. We’re sorry to hear we didn’t meet your expectations. Our goal is to connect pros with real customers, and we take concerns seriously. Please share your name, business, email, or phone, or call us at (206) 960-4337. We’d appreciate the chance to make things right.

      Best regards,

      Porch Support Team

      Refunds & Payouts

      Reviewed Sept. 12, 2025

      I signed up with Porch hoping to get real construction leads, but it’s been a complete waste of time and money. Most of the “leads” I received were either fake, had wrong contact info, or the homeowner never even requested service in the first place. Out of all the leads I paid for, almost none turned into actual jobs. Don’t waste your time and money!

      Thanks for your vote!
      Porch
      Response from Porch

      Hi Gans,

      Thank you for your feedback. We're sorry your leads did not meet expectations—we understand how frustrating that can be. Your time matters, and we never want it wasted. We have a lead credit policy to help in cases like this. Please reply with your business name, email, or phone number, or call us at (206) 960-4337. We’d appreciate the chance to make things right and support your success.

      Warm regards,

      Porch

      CoverageSales & MarketingRefunds & PayoutsStaffHonesty & Transparency

      Reviewed Aug. 30, 2025

      Don’t buy. Their underwriter told me that my home would fully cover any system. He lied. Told me it was no issue covering my rental unit too. He lied. I never received the policy so I found out the there are limits to how much they pay and don’t cover multiple unit buildings when both boilers died. They didn’t even return my unearned premium when they canceled the policy after filing the claim. Get a copy of and read the policy BEFORE you buy. Don’t trust a word that comes out of your salesperson‘s mouth. They don’t know shit.

      Thanks for your vote!
      Porch
      Response from Porch

      We sincerely apologize for the frustration you've experienced. To clarify, our policies include specific coverage limits and exclusions, which are outlined in the documentation provided at the time of purchase. A copy of your coverage details was emailed to you on May 9, 2024, to the address we have on file. We're reviewing the cancellation and premium handling to determine if a refund is due. A team member will contact you directly to discuss your concerns and provide a resolution.

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      Porch questions and answers

      What problem is Porch trying to solve?
      We are trying to help people love their home by helping them care for, manage and buy/sell their home.
      What sets Porch apart from the competition?
      Our data. We are a data driven company with 3.2 million professionals and 130 million home improvement projects in our system. We are able to truly know who your neighbors and friends have used and loved.
      What needs do your products or services fulfill, and how do you fulfill those needs better than your competition?
      We help homeowners connect to trusted reliable professionals that their neighbors and friends have used.
      How does Porch measure success?
      Delighting our customers is our number one goal. To date, we have raised over $100 million dollars, have a strategic partnership with Lowe's and our Porch Home Report is available on over 25,000 real estate websites.
      What’s the most common misconception consumers have about your industry? Your company?
      That reviews are gamed. We brought in verified reviews so that homeowners know that a certain professional did work on a specific home.
      How has your industry changed in the last 5 to 10 years?
      Mobile has definitely changed the way people book services.
      What is something you wish every consumer knew about Porch?
      That we are helping small business professionals by taking away the work of marketing and letting them focus on what they love to do best.
      Has your business received any awards or recognition your customers would like to know about?
      Our CEO was named USA TODAY Entrepreneur of the Year and we have been on Seattle's fastest growing companies list as well as Best Place to Work for Seattle Business.
      How has Porch grown or evolved?
      We were 25 employees and now we are over 400.

      Porch Company Information

      Company Name:
      Porch
      Year Founded:
      2012
      Address:
      2200 First Ave S
      City:
      Seattle
      State/Province:
      WA
      Postal Code:
      98134
      Country:
      United States
      Website:
      porch.com