Porch

I was extremely apprehensive about utilizing Porch services after paying a $99 fee through Walmart to have the TV stand that I purchased assembled. I found out after placing the order that the $99 was just an estimate and not a fixed quote. I spent several times over the phone and via text trying to figure out exactly how much it would cost me before scheduling an appointment. Since I only paid $149 for the stand, I did not want to pay more money getting the stand assembled than it was worth to begin with. Finally, I decided to bite the bullet and eat the cost but after speaking with someone at Porch, I was told additional charges are only added if the item requires to people to assemble and/or is excessively large.

Adriano **, I call him an Artist. His work is superb. I have a very expensive house that was a rental and I am now selling. Once the renters left, I found significant water damage to all the cabinets throughout the house. The kitchen was the worst. I had four cabinet restoration businesses come out to asses the damage and quote me on repairs. One would not quote. Two others wanted to charge a large fee to totally strip the cabinets and recolor them. Then Adriano came in. He stated that he would bring back all the cabinets to original color and finish. He spent time examining the wood and its quality and explaining how he would accomplish this task. The amazing part was his price, it was very reasonable and competitive.

We contacted Porch.com when we ran into problems installing new fireplace doors. They responded to my online request almost immediately. At first I was skeptical because the man I was talking with didn't seem to understand the job or what was needed, and they asked for credit card information over the phone, saying they had to have it to process the service request. They set up an appointment, then emailed to cancel, saying they needed to discuss it with a manager.

I was referred to your website by Lowe's. There I located and called a local (Mesquite, TX) contractor. He was at another job, but promised to come by before 8 PM to evaluate the problem. By 10 PM he had provided an description of work with a cost estimate. He and his crew were there at 8 AM the next day. They completed the work by 6 PM and had cleaned up the work site by 7 PM. He patiently answered my questions and explained the "what and why" of each step in the demolition and repair. Beyond that he communicated with my insurance company to their satisfaction about the reasons for the work and the expense. I tried to stay out of their way, but I observed every step of the repair process. Not only was this man patient with my questions, the work was completed in a timely manner and was actually finished below the estimated price.

Had garden lights repaired by M.Y. Electric who did a horrible job and when I tried to reach them to repair a third problem, the owner never returned my calls. Upon going on HomeAdvisor and explaining that the job was only minor problem a person at a repair company phoned and then told me they only do jobs from $4,000 and up, but she recommended I phone Lowe's or Home Depot for local help. That is how I learned of Porch.com and had wonderful response and the company I chose, Homeland Electric came from a long distance, but wanted to do the repair. They did a wonderful job quickly and did even more than expected and then charged us much less than for what we agreed. Although I also am a member of Angie's List where I got the bad results, and HomeAdvisor whose responses I did not use, for any more repairs or needs Porch.com will be our choice from here on.

I purchased a 65 inch TV from Wal-mart that I needed mounted on my wall. Porch did a good job of following up on the job before and after the job was completed. The Tech Tarus ** did a very good job of installing my TV on the wall and he arrived 10 minutes early.

Treadmill Assembly - Porch was great! Isaac showed up on time - even a few minutes early, was so polite, worked quickly and had the new treadmill up and running in no time! We would definitely recommend them to others and will use them again ourselves!

On April 24th I posted a request for a general contractor that could build a screened in covered porch and a side deck for my new home on Porch.com. On April 25th I was contacted by a contractor named Aly ** who is the owner of a company called Construction Near Me. He told me he was referred to me through Porch and could have his lead carpenter meet me at my property to give me an estimate of what the job would cost. That afternoon I met with Timothy ** at my property and was told that they could do the job for $9,850. After speaking with Aly on the phone and agreeing to the price, I met with him at the permit office so we could apply for the building permit and sign his contract to do the work. He requested that I pay him 60% down to cover material cost so I wrote him a check for $5,910. He told me he would start on the job immediately and would have it finished within 4 to 5 days.

Clogged area drains. The technician, Gabriel, knew exactly what he was doing, went straight to the matter and was able to solve the problem quickly without going into extra time and money for me. He was very knowledgeable and professional. Additionally, he was very transparent and what he was doing and did a good job of explaining his actions. The way he acted and performed his duties made me very confident in the work he did.

So far I am very happy with Antoni **. We made a deal. His proposal was reasonable. He starts the 16th of June. We are looking for another project with him which will be second phase of this project. Now we need a landscape reasonable design offer and a new person for installation of blinds.

No show for service in St. Louis Missouri. I purchased this as an extra service from Walmart. The tv installer did not show as promised twice. The project manager never delivered. One of the times only half a crew arrived, and the guy didn't seem professional. He was complaining that he never got paid for his work. Had to cancel service and after many calls and broken promises I had to find another company to install my tv. Very disappointing.

Deck Repair - CAS Renovation - Arrived promptly, explained why they were going to do and communicated the duration of the job. Workers were very courteous and professional. I would certainly recommend CAS. Did a great job. I am totally satisfied. I am going to use them for a project in the near future. They are very knowledgeable in various areas.

Recumbent bike assembly - My Handyman was on time, knowledgeable and very considerate of my home. I will be using this service again. In the past I would find something in a store I liked, but it came in a box and required assembly which I could not do. This service opens new doors for me. Very pleased.

New door was installed properly, however, the storm door is crooked and does not align properly. Costs were extensive. The handyman charged 59.00 to come and measure for door. He ordered the door for 219.00, then took three days to install which resulted in $550.00 in labor charges!

The setup process was easy and straightforward. I was very impressed with the upfront pricing. The contractor that arrived (Paul **) did an incredibly amazing job. The project looks spectacular. He went above and beyond to make sure my "easy" task was completed beyond my expectations.

Porch sent James out to install two new window AC units. He called to confirm and as he was en route. The job was done excellently. He made the whole experience comfortable. The units are in solid. Security was a concern. He made the adjustments for fit and security. Thanks for his expertise.

It was a two person job but you only sent one person and I was concerned but William did a great job. I was charged for two people but the amount was corrected and I was issued a refunded the difference.

Terrible experience. I was trying to screen in my porch. When I first talked to someone they gave me a list of supplies to pick up and I knew what they were telling me was wrong so I asked the handyman to come out and look at my porch and let me know what I needed. He charged me $15 for the visit. He pushed this appointment 24 hrs and then showed up about 90 minutes late. Porch then first scheduled me for a date to do the project which the handyman said he was unable to do so we pushed it 6 days later. Then 2 days before the appointment Porch asks if I can move my appointment to which I told them no. They said they would find someone else to do the job.

Kitchen Island Assembly - He was awesome! On time, skilled & done in no time. He called prior to let me know he had arrived. So polite and courteous. I could not have asked for a more nice, polite and person to come into my house. And he was so skilled at what he was doing. I would certainly ask for him again.

Would NOT recommend PORCH to anyone. I had them install a above ground pool. The install named Jorge put the pool up. Never got in the pool to straighten out the bottom. He said, "Just add water and it will work itself out". Well that did not happen so I called his supervisor Victor ** and he assured me he would take care of getting it fixed. So a week later and many phone calls he sent Jorge back out, mind you Jorge said leave about 1' of water in the pool so I did so when he got here this morning. He said, "Oh it needs more water drained and I don't have time to wait here all day for the pool to drain, you need to get someone else to fix it because what little money I make on the installation is not enough". I offered to go get and pay for a sump pump but all he had were excuses. My pool is still not fixed now I will have to find some reputable company to come finish what they started. I am not Happ

The installers were extremely helpful, courteous and knowledgeable. They removed the old TV, unpacked the new one and installed it properly. They then cleaned up, removing all debris and leaving the area in better shape than when they arrived. Really appreciated the service provided.

Needed monthly service for lawn & redo front landscaping including a retaining wall for privacy but may need different company for front or at least a lawnscape designer but fine with first service but stated “I don’t pull weeds. That’s extra."

Road asphalt repair - We were looking for estimates for road repair and you showed us 3 vendors. All 3 contacted us and provided estimates. We are signing a contract with one of the vendors. I would recommend your service to anyone looking for this type of work.

Had my 21 x 25 ft deck resurface. DJ remodeling did an awesome job. It looks brand new. I now have them fixing my roof. Highly recommend them. The crew was very professional, very clean and very accommodating. Work was actually done sooner than I expected. I'm very happy with them. I'm glad I went to Porch.com. I would have never found an awesome contractor like him so thank you very much.

Mark ** was super knowledgeable, he was so awesome and did a really outstanding job. I really enjoyed his expertise. 10+ Stars for sure!!!! I would definitely recommend Porch services. And, also use Porch services again. Great team! Super service, thank you!

Adult trike assembly - The guy arrived on time, he was very courteous, worked fast and adjusted the seat to my satisfaction as far as height. Maybe too fast because I had to have the seat tightened... It rocked forward and back. Great job otherwise.

Edward arrived on time and ready to work. I helped him and we installed the oven in two hours. He was great to work with and a hard worker. He is one contractor you better never let go. He was the epitome of professionalism.

I was impressed at how quickly porch.com reached out with an email after my purchase. That is where the service stopped. I had two or three scheduled appointments cancelled and pushed a week out. I cancelled the order from Walmart, and requested a refund. Perhaps you work well in other cities, but Cincinnati… Not so much.

The person who came to put together the recliners was professional, friendly and assembled the product well and quickly. The people I spoke with over the phone to set up the assembly were professional and helpful and kind. I was satisfied with the work and with all who I spoke to from the company.

Curtain Rod, Drapery Hanging, Bookshelf Installation - The Porch ServicePro was terrific. He was on time, knowledgeable, personable and professional. The booking experience was above and beyond expectations and so much better than any experience I've ever had with local Home Advisor so-called professionals who were always disappointing no-shows. I will use this service again and highly recommend them!