Porch

We needed a professional to re-pipe our home. We were recommended to a professional off of Porch who gave us a very low quote, and we used that quote to negotiate the closing costs on our home. Once we bought the home, it became clear this professional did not seem capable of re-piping a home. We asked if he was licensed or had references. He responded that he was too busy to take our job and overqualified. We ended up giving him a chance to do another very small project, which he ended up messing up and we'll have to do over. I kept giving him a chance because he came referred from Porch, however he is unlicensed and not qualified. Who are you guys finding to do work? This is a scam.

Nikey did a great job on the repair. He kept us involved on what was needed and gave us a very good result. He had no hidden cost and was very professional. I would recommend him to anyone! Thank you for such a good person.

Patrick from Eco Build was great - prompt communication, excellent service and reasonably priced. He handled service repairs very quickly and came fully prepared for a few things we asked him to fix at the last minute. I’ll be recommending him to my HOA for any future needs around the building and will certainly recommend him to friends.

Got my pantry assembled very well in a reasonable amount of time. Would use Porch again for household necessities. It is good to be able to have a service to do things that a single person at home is not able to complete. He was on time and very courteous

I had never heard of Porch.com until a staff member at Lowe's told me about it. I was contacted by several professional and have sat down and are getting ready to hire one. They seem to be respected, highly referred and professional. Thanks.

The contractors we selected from Porch.com were reliable, hardworking and respectful of my home. I received a call the same night I put a request in, and William came the next morning to come review the job and give us an estimate. We accepted his estimate and he was very accommodating with our schedule. He completed the work and did a great job. William and his team were knowledgeable, conscientious and very respectful. They offered suggestions where we weren't sure what to do. They left the area clean and neat each night and then at completion, left us with a beautiful staircase and a finished look.

In the past 3 weeks, we have had at least 4 false leads. 2 we called and the person said they had never heard of Porch and therefore, have never posted on Porch. The other 2 were ones, that the person said they had posted something a few years ago, but the wording was not their wording. Their "false" post, also reposted and when I asked about the re-post they said they did not do the repost or the one we say earlier. When we try to get a refund for the job - since you have to pay for the lead upfront, it denies you automatically. Then you have to file a complaint with them and even then they have a ridiculous generic excuse that they have built into the price and problems. This isn't a problem it is is a false lead - fraud. We have lost at least $200+ dollars to them/month. Stick with Thumbtack or direct mailing - your odds of getting a legitimate lead with less money has better odds.

When you take on a service like this the sales team will tell you that you have a 70% chance of turning a lead into actual work. But here is the truth that I have experienced. First understand that I sold over 350 worth of work last year. You need to understand that I am not just some guy that can't make a sale. I wrote down everything with Porch. The leads I bought and chased through their service. I wanted to give them time to show me that the lead service would work.

Both times I’ve used Porch for my home improvement needs, the team was able to connect me with an appropriate person/ business to meet my needs quickly and efficiently. The level of customer service that I’ve received from these businesses has been nothing short of amazing! If you need something done around your house, but don’t know where to start looking, I would suggest Porch! They’re great!

On 1/18/19 I confirmed AND PAID for installation of a dining set on Wednesday 1/23/19; the furniture was to be delivered on 1/21. When it didn’t arrive and the freight company advised of a two day delay I contacted the phone number provided in my confirmation for this installation and the first time slot available was Friday 1/25 so it was rescheduled for Friday. Wednesday afternoon sometime around 3 pm I got a call from “Bobby” saying he was on the way. I told him that morning’s appointment had be reset for Friday. He appeared very anxious to do the work so we agreed on Thursday afternoon. He later advised via text “they already have me booked up for tomorrow. But we are set up for 2 to 5 on Friday.

Fast, efficient, and reasonably priced work. Came in under the quote after work was completed. Highly Recommend this company to anyone. They helped us in a pinch and got the job done quickly and completely!! Thank you Carter Quality Plumbing.

If you are a contractor and get a call from Porch.com, hang up immediately. These guys are running a Ponzi scheme. Have you buy lead credits and then the leads are 100 percent FAKE. But, you cannot get your money back. They will refund it to your Porch account to buy another FAKE lead. It takes up to four weeks to get your lead credits returned to your Porch account, so you buy more leads while they process the first lead for credit. What a SCAM.

I received a couple of calls from gutter cleaners and chose A Touch of Glass and scheduled an appt to meet them at my mother in laws house to clean her gutters. I forgot to meet them at the scheduled time and when I called later to apologize and reschedule they told me that they cleaned them anyway. I was very grateful for that and so happy they went ahead and did the work without me being there.

I hate to post negative information because I know they hurt business and it my issue with Porch.com. Out of 438 customers I have received 1 bad review. It's hosted on Porch which I have contacted for years to address said review. I reported it, called, emailed etc. It wasn't affecting business until a Google rep and I went over the sharp decline in business since Sept of last year. That was yesterday. I called in and was informed if I signed on with a payment of 450.00 the review would be "hidden". I talked to my partner about this and he brought up the ethical issue that creates and I hadn't considered that. I'm no computer genius but now after only 24 hrs of me devoting real effort I have identified this review as being the most likely cause of 1100 views on my new website per month with no calls.

Made an appointment a week in advance for a Saturday at 10 AM. Porch called a couple days before and advised they can’t get a contractor for that date. Rescheduled for the following Tuesday at 10 AM. Received a call from the contractor on the Sunday before verifying the appointment and what was needed. On the Tuesday at 7:30 AM, the contractor left a message on my voicemail inquiring if there was any snow in the gutters. The answer would obviously be no if he walked outside. My guess is he made up a story to do another job. Porch also left a message saying the contractor told them it was too dangerous to do because of the snow. There literally was no snow! Porch's fix was to reschedule the same contractor. In addition the guy on the phone was smug. Do yourself a favor, do not go through this service. If I could give no stars I would.

I’ll forgo the tragicomically bad service delivery and being blocked by the provider when I had the audacity to inquire about an exterior patio paint job that literally washed into the gutters (environmentally sound I’m sure) and direct my consternation and what should be a review of an infinite recession of negative stars to the Porch customer support effort...

The brick work was done in a professional manner and timely manner and he told us how he was going to do the work & my wife and I was very pleased. He also was very clean in his work as he took pride of his work. I will use him again if I need more work done.

They worse. They lie to you. They never answer back. Don't do it. Very bad. The leads are mostly bad. Just a big rip off. I call and call and they never answer and when I did get one person he lie. He said they would go back on.

Certified Plumbing is great! I called three different plumbing companies for bids on a large project. I had an underground leak that couldn't be found and had to have 165 feet of new water line. Certified was not only the best price they did a fabulous job! Their quality of work was excellent as well as their service and workmanship. I would highly recommend them! They will be my go to plumbing company!

I scheduled an appointment with Porch for Christmas Eve and did so three weeks in advance. After getting the appointment reminder email the day before, I was confident everything would go off without a hitch. Then they called at the time of the scheduled appointment to say they weren't going to be able to make it. NO NOTICE. We were literally on the lookout out the windows for them when the phone rang. They told us they couldn't find anyone to come on Christmas Eve! WHAT??? You've had three weeks to notify me of this so I could make other arrangements.

So I got duped into joining porch.com as a contractor. I started with Porch in the summer of 2018 for a sum of $500 pay for leads pay as you go and got zero jobs from it. I have asked for the lead money back for customers either one not contacting you back or to being fraudulent. They refused to issue any of my money back. I still have money on my quote on quote account that they still will not issue back to me. I then after complaining of how poorly they operate they had their sister company Go Smith contact me. I want my total a $500 I given this poorly-run establishment back into my account for their fraudulent claims, however they refuse to give anything back that they've stolen from you.

Daybed - I really love the professionalism and prompt and reliable service that was displayed. My service guy came early and ready to start. He did a great job and made sure everything was cleaned up afterwards. I would definitely recommend to my family and friends. The job and work performed was awesome!

Work was done promptly, correctly and for a minimal amount of money. I will continue to use them in the future! I initially had them to do one project but because the work was done so professionally, I added some additional projects and all was completed in same day.

The installation guys were awesome! They went over and beyond my expectations of the service. They had my 55 in Vizio U k4 HDR Smart TV, mounted safely and secured to the wall and was centered perfectly!! I am more than pleased with their professional workmanship these two installers from Nacogdoches TX did.

A1 would have given more stars if I could. These two went over and above my expectations for this installation. Thanks sincerely.

Jeremy came in, installed the curtain rods, hung the curtains and left. He called 2 hours prior to arrival. He arrived on time as arranged. He unpacked the curtain rods and unpacked the curtains. He also put the boxes the items came in, into the trash. Good job.

Bill and Drew did a great job inspecting home. Answered all my questions, and gave me some good advice. I highly recommend them. Friendly and helpful too. Made me feel much better about the home. They went from top to bottom.

An excellent job in cleaning the gutters! He was very thorough and took his time to do a great job! He was very prompt and what else can I say other than I would recommend your company to anyone needing someone to do a good job cleaning their gutters!

We had an undermount sink that needed to be removed and a new drop in installed. He had to grind off about 1/2 inch of granite which was very difficult. He did a great job installing the sink and new faucet! I would definitely use Porch.com again.

We contacted Porch.com when we ran into problems installing new fireplace doors. They responded to my online request almost immediately. At first I was skeptical because the man I was talking with didn't seem to understand the job or what was needed, and they asked for credit card information over the phone, saying they had to have it to process the service request. They set up an appointment, then emailed to cancel, saying they needed to discuss it with a manager.

They did a nice job improving our curb appeal by trimming and shaping the bushes. The guy cleaned up and carried all the branches to the street. He was polite and made sure we were satisfied with the work. He called to let us know when he would be arriving and was on time.