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HomeAdvisor
HomeAdvisor
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(877) 800-3177
Overall Satisfaction Rating
4.41/5
  • 5 stars
    1620
  • 4 stars
    153
  • 3 stars
    47
  • 2 stars
    31
  • 1 stars
    238
Based on 2,089 ratings submitted in the last year
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HomeAdvisor

ConsumerAffairs Accredited Brand

HomeAdvisor is a digital marketplace connecting millions of homeowners with the company’s vast network of service professionals to complete home improvement projects. Homeowners can find and vet local, prescreened home service professionals; view average home project costs using True Cost Guide; and instantly book appointments online and more.

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HomeAdvisor Reviews

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3 featured reviews
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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 2, 2019

I needed help immediately on Sunday, during Labor Day weekend, while everyone was preparing for Hurricane Dorian. I called quite a few companies I found via Google, but none could help (one offered to, but I never heard back from their local office, and that wasted a lot of time). HomeAdvisor found me two professionals, both of whom offered to take care of a wasps' nest behind one of my hurricane shutters. One wasn't sure if/when he could get to my home, but the other took care of the problem for me, and the cost was very reasonable, especially given the timing.

The one issue I had with HomeAdvisor was that however these two professionals were contacted internally...that didn't work. When I emailed both of them (thanks to the email addresses HomeAdvisor provided) and explained my situation, they both replied. Maybe it was their understanding of my circumstances that led them to help, but I had also explained that in my description of the project. In any case...thank you! I needed to protect my home and family from what may be an extremely dangerous storm here (we don't know yet), and you helped me do that.

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2 people found this review helpful
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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 27, 2019

Was given the name immediately of two roofers who both contacted me within a few minutes. Both were able to come out next morning. The first company came out early morning, was very knowledgeable and thorough. Went above and beyond to provide me with pictures of attic and roof damages and explained what needed to be repaired. Explained two separate options for repair and provided me with estimate the next morning. All repairs and costs were included on their estimate.

The second roofer came out he immediately came in and told me I needed a complete new roof. I showed him the ceiling damage and did not even attempt to look in the attic or get on my roof. He kept telling me that it would cost me more to do repairs because I would have to keep repairing different areas of my roof. Half of my roof was replaced 7 years ago. It needed one minor repair of a couple shingles the second roofer insisted the entire roof needed to be replaced. He was more interested in debating what breed my dog was than looking at my roof. He measured the length and width of my house and told me he could do and entire roof for $9.000.00. I asked if that would be for everything and he told me he was willing to eat 3 sheets of ply wood but you know when you pull are roof off you never know what you would find.

He said he gave a 15 year warranty but we wouldn't need it because they do such good work. It covers problems with the installation not things that would wear out. He left my house and I was so aggravated with his attitude. An hour later he called and gave me an estimate to repair damage only for $2,800. How without getting on my roof could he even estimate what needed to be repaired. Needless to say I hired the first roofer, Crescent City Roofing. They did a great job for a great price. Very professional and explained everything along the way.

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4 people found this review helpful
Rated with 5 stars
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Verified Reviewer Verified Buyer
Original review: April 30, 2019

The plumber was polite, punctual and very professional. Our toilet was clogged. The issue was resolved quickly and the price was very reasonable. On the second call, He worked very carefully doing delicate work to repair some old kitchen pipes under my sink. He explained that because of the age of the pipes they could crumble and need major repair underneath my house. He knew I was on a fixed income. He hoped to avoid that expense for me. He even had the parts he needed with him. He also shared as he worked that he had experience repairing pipes like mine before. They are copper dating back to the 1950's.

This is the first time I remember a plumber being concerned about doing more than necessary. And as he worked with obvious skill, I realized that I was really glad that he was not a new plumber just starting out. On another call last Winter, I awoke to frozen pipes. I was filled with dread, imagining the worst case scenario. I called him. He suggested I do a few things and call him back if it didn't do the trick. Oh my gosh, it worked! I called him back overwhelmed with gratitude. One evening I watched the evening news report a story that undermined the credibility Of HomeAdvisor with a few unhappy customers. The odds of a few bad experiences out of thousands of good ones is to be expected. As I watched I realized that I had called my plumber three times within a year and a half being extremely happy with each repair, and I hadn't written even one review.

I am more than grateful to have the help of HomeAdvisor and their service has always been free. On my budget I couldn't have paid for that too. They do everything they advertise making sure the repairmen are skilled and credible. This does take time. I know this because I used to own a busy hair salon. I always met with three plumbers to get estimates whenever we needed work. I had to do my own research on each one. Only the BBB was available to get background information. And being a female business owner was the same as going to a mechanic as a single mom. I got taken advantage of unless I asked a male friend to go with me.

I shared this last part because I wanted to illustrate how priceless an honest skilled craftsman is. I changed it from repairman to craftsman after I watched my plumber carefully create new pipe to connect to old copper pipe that had crumbled. I may feel stress over something in my home needing unexpected repair. But I don't feel stress wondering if someone is skilled or honest, and not trying to pad the bill with repairs that aren't necessary. I will always call HomeAdvisor for any type of home repair.

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10 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: April 15, 2019

This review has nothing to do with contractors, etc., but about the Homeadvisor.com site itself. I have used this site a few times. After you enter all your information, it brings up suggested companies, etc. Then I have chosen one or two to get a quote from. All good so far. The problem is if I didn't write down the names of the companies it brought up and which ones I wanted a quote from, I have several companies calling, texting, emailing, and I'm at this point not even sure which one I was really interested in, in the first place! I always try to go back in, put in same info, but it always comes up with new companies that I had not seen before. Now I'm not sure who it is. I read all the reviews on and decided to get a quote from - when so many others call! Is there any way to go back in and find out who you originally liked?

19 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Jan. 2, 2019

I was out of town and discovered that I had water on my floor in the basement. So, I did not know who to call, and I remembered Home Advisor as a resource. So, I called and got the ball to rolling with quotes, and subsequently had someone to come out and repair the problem. It was an emergency and during the New Year's holiday weekend and everyone was off and closed. So, I contracted the plumbing company and they came and fixed the problem and got the water off the floor. Now, I will work with a mitigator to dry out my basement from the water in the walls. I will use Home Advisor for that problem as well. Hopefully, after the mitigator comes and dry out my basement, I should be back to normal in my basement. I am glad I rememebred to call Home Advisor to recitfy my home problem. I will continue to use Home Advisor for all my home needs and problems. They came through this time and I am most appreciative of their work and service.

6 people found this review helpful
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Rated with 4 stars
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Verified Reviewer
Original review: Nov. 19, 2019

Brett the owner and installer, removed an old water heater and replaced with new. Work was well done. Our only issue is no paper receipt or itemized invoice. Brett gives one year guarantee and water heater is 6 year warranty, we have to contact him if something happens in 6 years. He was professional and cleaned up great!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 19, 2019

I use Home Advisor to look for long-distance movers. It's easier to use and I receive several recommendations from the webpage. After interviewing several (whom are all very professional); I ended up choosing one and had a very satisfactory experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 18, 2019

Aaron and his team did an excellent job of removing my enormous ancient Oak tree!!! He exhibits great customer service skills, was very professional, and caring. The work was completed within a 2 day period and everything was cleaned up nicely, without incident. I will use Aaron's tree service for any new projects as they arise, along with referring him to family, friends, and neighbors who need work done.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Nov. 18, 2019

Overall, I have had good luck finding a contractor to do my requested work. One must make sure you are not overcharged, however. I have mixed emotions about some of the contractor's charges. I am stating the obvious I know but getting more than one bid is a must.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 18, 2019

Home Advisor was a good way to find and compare highly-rated local contractors. We received quick responses on our requests. The number of advertising and spam emails from Home Advisor was annoying though, and would turn me off from using the service again.

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HomeAdvisor expert review by Joseph Truini

HomeAdvisor is a free online service that provides reviews and search tools for consumers to find home improvement professionals. The site also serves as an educational portal for home improvement projects.

  • Profinder: HomeAdvisor provides an online search tool for finding remodeling professionals based on ZIP code.

  • True Cost Guide: The website offers kitchen remodeling guides that outline the costs broken down into categories. Some guides also offer suggestions for how to save money.

  • Design Mine: This Pinterest-like tool allows consumers to save, share and organize photos of designs. In addition, consumers can connect with professionals who have experience building in the favorite style of the consumer.

  • Financing: HomeAdvisor works with a third party to obtain financing for kitchen remodel projects.

  • Reviews: The site hosts more than five million reviews of professionals and has been used by more than 30 million homeowners.

  • Best for: Homeowners looking for additional tools and services, such as finding professionals.

Profile picture of Joseph Truini
Joseph Truini Home Improvement Contributing Editor

Joseph Truini is a home improvement expert who writes extensively about do-it-yourself home remodeling and repair, woodworking projects and tools and techniques. His work has appeared in several national magazines, including This Old House, Popular Mechanics, Country Living, Woman’s Day, and Today’s Homeowner.

HomeAdvisor Company Information

Social media:
Company Name:
HomeAdvisor
Year Founded:
1999
Address:
14023 Denver West Parkway
City:
Golden
State/Province:
CO
Postal Code:
80401
Country:
United States
Phone:
1-(877)-800-3177
Website:
www.homeadvisor.com
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