HomeAdvisor (Powered by Angi) Reviews

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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

Featured Reviews

Orlando, FL
Verified purchase
I’ve received… three services through HomeAdvisor Pros and am very satisfied... They are very diligent and recommend the best Pros. ... They were all very responsible, courteous a...

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Charleston, SC
Verified purchase
As a new homeowner, I didn't know where to go to compare prices and reviews and get honest information, but so far, HomeAdvisor has been the best resource! I've hired 4 different ...

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What is HomeAdvisor?

HomeAdvisor is a free online resource for homeowners. The company helps match you with a professional in your area that offers the services you need. The site provides estimated costs for services to help you understand what to expect when requesting quotes. HomeAdvisor has an online booking tool that lets you schedule a fixed-price service without picking up the phone.

Services available on HomeAdvisor include maid services, plumbing repairs, lawn care, electrical services, general contracting and hundreds of others. In general, you can book any home-related work through HomeAdvisor.

The company backs its service with a Happiness Guarantee, promising to make it right if something goes wrong.

How does HomeAdvisor work?

Using HomeAdvisor's site, you can search for local contractors for multiple types of home repairs or home services. HomeAdvisor prescreens each company and its owner to ensure proper licensing and customer satisfaction.

HomeAdvisor matches you with a contractor by guiding you through a series of questions and providing you with quotes from qualified local contractors. You can also book a fixed-price service immediately online. Alternatively, you can use the search bar to search for a local page for your area and see a list of companies. HomeAdvisor provides a snapshot of each company with relevant information such as services, reviews and phone numbers.

As you compare options, you can directly reach out to HomeAdvisor by phone or live chat.

If you’re not yet ready to contact a local professional, read through some of HomeAdvisor’s articles about the topic you’re searching. The company’s “Resource Center” section of its website contains a library of information about home services and projects.

HomeAdvisor cost

HomeAdvisor is completely free to use for homeowners searching for information about contractors and professionals in their area. There is no obligation to book a service if you choose to receive quotes.

For contractors who want to promote their business using the platform, HomeAdvisor charges a membership fee of around $300 per year, plus additional fees per lead (anywhere between $15 to $60). The exact cost depends on the business’s location and industry. This price per lead is charged even if the lead doesn’t turn into a customer.

HomeAdvisor FAQ

How much does it cost to be on HomeAdvisor?

Companies pay to be featured on HomeAdvisor. They pay a membership fee and a price per lead that varies depending on industry and location. Homeowners who are searching for a professional do not need to pay.

Is HomeAdvisor trustworthy?

For the most part, bad reviews are typically specific to contractors, not homeowners. HomeAdvisor prescreens each business on its site and shows ratings and reviews from previous customers. The company has handled over 100 million service requests, according to its website.

Is HomeAdvisor worth using?

Yes. Because it’s a free site, HomeAdvisor is a great way to start your search when looking for contractors. Of course, always ask friends and family for recommendations and advice as well.

Is HomeAdvisor free?

HomeAdvisor is free for homeowners to use. It does charge contractors who want to be featured on the site.

Is HomeAdvisor legit?

Using HomeAdvisor is a good way for homeowners to find vetted contractors in their area. However, because contractors pay to be featured on the website, it doesn't offer a full picture of all the options available locally. If you’re searching for a local home repair or improvement provider and want to read reviews from other customers, we recommend using HomeAdvisor.

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    Page 1 Reviews 0 - 10
    Profile pic of the author.
    Verified purchase
    Customer ServiceContract & TermsTechSales & MarketingPriceOnline & AppRefunds & PayoutsStaff

    Reviewed Jan. 22, 2026

    Horrible lead quality. After spending over $3500 in just 4 months. Each lead costs $230-$400. I received about 16 leads. 9 were bad phone numbers. 3 of those 9, got back to me and said I had the wrong contact info which I had to ask them to repeat that in text on the app for the Angi's rep to try to approve the credit. The rest the number either didn't connect or the voicemail was for a different name. You have to fight tooth and nail to get a credit which is your time and in contracting, time is money. 2 leads hung up on me and said they were not ready to even think about discussing the project and if I called them back, they would leave a negative review on my business.

    Angi does not manually call to confirm contact info is correct or that the lead is ready to connect and speak to multiple contractors. At least 4 contractors receive the same info. Even at $250 per lead per contractor, they're making a killing on leads. I know they spend a lot of advertising to gain the leads, but technically it's us contractors paying for that advertising. Out of 16 leads, I was able to book a grand total of 3. One wanted a handy man and was not willing to pay more than $200 for a roof repair.... His contact info cost me $317 from Angi.... Angi and HomeAdvisor have a long way to go in leads generation quality before I ever consider signing back up with them to generate leads.

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      Customer ServiceContract & TermsSales & MarketingStaffTimelinessHonesty & Transparency

      Reviewed Jan. 15, 2026

      As a small business owner who signed up for Angi Pro or Home Advisor to receive these so called leads which as persistent as we were trying to contact these potential clients we received no response, after one full month of no luck at all i reached out to the customer service department to explain what type of experience i had and their services didn't benefit my company and wished to cancel they told me I had a past due balance and needed to pay before was allowed to cancel.

      Once paying the past due of $665.00 I was then told it be would be an additional $2327.50 to cancel. I see why they have outstanding class action lawsuits against them and so many reports of misleading information to small businesses like myself. I have joined the class action lawsuit and reported this company to The Federal Trade Commission and our State Attorney Offices as well. Do not get drawn into their SCAM, and if you already have please report these people to FTC and Your Local SAO so you can also help others from being scammed and help shut them down.

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      Customer ServiceTechSales & MarketingStaff

      Reviewed Dec. 21, 2025

      Do not use anyone on Angi/Home Advisor. I was scammed $3000.00 from a so called professional plumber from angi/home advisor. You would think that they would help homeowners especially seniors who got scammed by one of their professional contractors, rds richard stratton plumbing and heating. They did nothing to help me. Anyone have information about angi/home advisor please e-mail me. Suffolk county, new york consumer affairs department told me after making a complaint on the plumber and angi that angi is the worst company to use for home improvements. Their professional contractors are not screened in any way shape or form.

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      Customer ServiceCoverageTechPriceStaff

      Reviewed Nov. 12, 2025

      if you’re a professional business, looking to get more leads, do not use Home Advisor by Angie’s List. It will be nothing but a headache from day one. Their leads are pure crap. They’re just sometimes people looking at what it would cost to get a kitchen renovated and they’re not in the market to do anything like that. They charge you also top dollar for a lead instead of a wide variety. Our contract said they would charge us anywhere from $38 up to $135 per lead and how convenient each lead that we always get is always $135 so on a $700 budget you can see that doesn’t last very long and especially when they’re giving you crap leads and sometimes the lead costs actually cost more than an actual job.

      If someone wants one bathroom cabinet installed, which has happened to us another thing that’s happened to us which turns this company into a complete crooks is if you have money left over on your account for leaks for the month you can just say goodbye to it because you know what they do. They keep your money. They do not roll it over to the following month at all. This happened to us today November 2025 that we had $385 left on our account for leads and you would think that that money would roll over to the next month because it wasn’t used but Marvin at home advisor Angi said, "If you don’t use all your money by the end of the month you can just say goodbye to it."

      What a shitty company this is. We got two leads in one month and not one of them was worth $135 per lead and then they steal the other 385 instead of being hey let’s roll it over to the next month but still charge our client for the following month for $700. That way your client would be happy and they might generate more leads for that month because they had more money to spend, but no what they do is crooked. They're thieves, and they steal your money stay away from them. That’s all. I gotta say it’ll be nothing but a headache and when you reach out to them about it, they say they bring it up to the higher-ups, but they never ever do and nothing ever ever comes from it.

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      Profile pic of the author.
      Customer ServiceTechSales & MarketingBillingHonesty & Transparency

      Reviewed Nov. 11, 2025

      0 Star Review – Stay Away from HomeAdvisor/Angi. I never write reviews, but this company deserves every word. HomeAdvisor and Angi have been one of the worst experiences I’ve ever had as a contractor. The leads they send are garbage. Most of them are people who have no money, no real project, and no intention of hiring anyone. They just waste your time and your money.

      Customer service is terrible. Once they get you to sign up, you are on your own. The salespeople are smooth talkers. They promise you the world when they want your credit card, but once you start seeing how bad their service is, they completely disappear. They just keep giving the same excuses over and over again for months on end. When I tried to cancel, they told me I would have to pay a $1,200 cancellation fee. They don’t care that their system doesn’t work. They don’t care that the leads are fake or unverified. All they care about is taking your money.

      There is no customer care, no honesty, no integrity. Just a company full of people trained to sell lies and lock contractors into useless contracts. I am disgusted by how they treat small business owners who work hard for their money. If you are a contractor thinking about joining HomeAdvisor or Angi, do yourself a favor and stay far away. They will waste your time, your money, and your patience. I wish someone had warned me before I signed up. Consider this your warning.

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      Staff

      Reviewed Oct. 24, 2025

      I am very happy with the "EM EXTERIORS LLC" work they did on the siding of my home, and they did the skirting, and it was a excellent job. I will recommend them to anybody that asked me about siding jobs for a mobile home. They've had a interesting way of doing the at base by used 2 x 6 for the base of the skirting. They also do other construction work too.

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      Customer ServiceTechPriceStaff

      Reviewed Oct. 18, 2025

      I am a contractor who signed up with Home advisor to provide quotes to customers. As soon as I accept a lead for a quote I am charged $150 +. I have accepted 7 leads within 10 days for a whopping $1,070.00, 5 leads seemed to be bogus as I was unable to make contact, with wrong numbers, wrongs emails etc..... Couldn't make a single quote to anyone. When calling customer service, it's a call center not in the US. Denied all reimbursement for bogus leads.

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      Tech

      Reviewed Sept. 19, 2025

      Anyone who uses Angi Leads Pro is either very desperate or an idiot. This is the worst service you can work with. Absolutely zero accountability towards contractors. They just need how to steal the money and wash their hands from any responsibility.

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      Customer ServiceTechSales & MarketingOnline & AppStaffBillingRates

      Reviewed Aug. 28, 2025

      Angi/Home Advisor is the worst lead service provider for Water and Microbial mitigation contractors. The deception is prevalent throughout the organization, is built into their sales, legal and accounting practices, not to mention the quality of the leads themselves. The sales organization is deceptive and aggressive with deceptive sales pitches e.g. Promise of lead are often based on a large area and based on a number of categories. There is also very apt at subtle words like 12 month contract, instead the contract is for 13 billing cycle contract at 28 day billing cycle.

      The worst was the lead volume and quality. The initial volumes are based a large territory, and for categories which might not be absolute interest. Recommend asking to breakdown of volume for each category and specific zip code prior to signing up. The lead quality was the last straw, Found many leads from unresponsive phone numbers, no customer at the end of the number, belligerent customers who claim they were just researching and never requested any actual service.

      The operating procedures/systems such as the app and communication mechanisms are just as helpless for emergency services. The app does not show the customer's phone number, instead you are given a pseudo number, where you have no idea if the customer is receiving the call backs or messages. Contractors offering non-emergency services might have a different experience.

      The accounting team is very crafty, try calling them to cancel they will take you through tall promises, convincing scripts of making changes which will deliver massive results, something new every time. But finally very hard to cancel like the Gym membership. Overall, If you are a emergency services provider this is a bad platform.

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      Customer ServiceCoverageTechSales & MarketingRefunds & PayoutsStaff

      Reviewed Aug. 21, 2025

      Angi (formerly HomeAdvisor) is a scam. Most “leads” were fake — people who never asked for service or didn’t even understand why I was calling. Customer service puts you on hold, then disconnects, and refuses refunds for fraudulent leads. Their sales reps rushed me into a contract, and when I tried to cancel I discovered hidden terms demanding 35% of the remaining annual balance. I have proof, and we are already a group of 45+ business owners with recorded calls, customer conversations, messages, and evidence showing the same scam. 👉 If you’ve been scammed too, comment with your story — we’re collecting everything together.

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      HomeAdvisor (Powered by Angi) Company Information

      Company Name:
      HomeAdvisor (Powered by Angi)
      Year Founded:
      1999
      Address:
      14023 Denver West Parkway
      City:
      Golden
      State/Province:
      CO
      Postal Code:
      80401
      Country:
      United States
      Website:
      www.homeadvisor.com

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