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HomeAdvisor
HomeAdvisor
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Overall Satisfaction Rating
4.58/5
  • 5 stars
    3545
  • 4 stars
    298
  • 3 stars
    79
  • 2 stars
    33
  • 1 stars
    230
Based on 4,185 ratings submitted in the last year
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HomeAdvisor

ConsumerAffairs Accredited Brand

HomeAdvisor is a digital marketplace connecting millions of homeowners with the company’s vast network of service professionals to complete home improvement projects. Homeowners can find and vet local, prescreened home service professionals; view average home project costs using True Cost Guide; and instantly book appointments online and more.

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18509 HomeAdvisor Consumer Reviews and Complaints

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3 featured reviews
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Page 1 Reviews 1 - 30
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 16, 2019

Referral called immediately and replaced well pump and pipes next day. Fast and fair pricing. Definitely recommend for fast quality service. Found on Home Advisor and showed good reviews. Called me back immediately and set appointment for next day. Very fair and honest.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 15, 2019

I have used Home Advisor for two projects - gutter cleaning and power washing, and a few odd jobs (painting, light installation) and am highly satisfied with the pros that were suggested for the work, as well as the work that was accomplished. I will be using the services again for future projects.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 15, 2019

I had an after-hours plumbing emergency. I received help very quickly. I'm very pleased. I had a water extraction company here to pump the water out of my basement and couldn’t get to their next client until I could get a new sump pump in because water was literally pouring into the sump pump hole. I think the people who needed the water extractors after me appreciated the prompt service I received, too.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 14, 2019

I am a retired government worker and I maintain a single family home built in the 1940s. Needless to say, repairs on this house takes very knowledgable individuals and I have never had a bad recommendation so far. I am very pleased with this service and it is perfect for an inexperienced person like myself on a tight budget.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 14, 2019

Good job was done by the company I selected from the HomeAdvisor choices. I always use Home Advisor to select a company for jobs around the home. I also like their program of sending a check to me for every three jobs I use them.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 14, 2019

Texas Appliance Repairman answered my request for service within two minutes. He told me he could come to my home the same day between 5:00 p.m. and 7:00 p.m.. He promptly arrived within the time he said and immediately got to work. He found the problem right away. He noticed that the problem was minor, he fixed it and stated that since the repair was nominal, so was the fee -- in fact, he said, "No need to charge you for unnecessary parts, when all you need to do is clean this and that... and be done." Within a few minutes, the microwave that had been broken for a few days was working. My husband and I are very happy with his work, price and attitude. I will certainly call Texas Appliance Repair again if another appliance goes on the fritz! Thank you!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 14, 2019

Made finding a good and qualified plumber very quick and easy. The repair was completely finished less than 20 hours after the problem occurred. That included the time it took to pull up the HomeAdvisor website.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 14, 2019

John and Ken from Glass Local responded immediately to our need for emergency window repair on an old metal frame window. They gave us an immediate quote, communicated well, and made a quality repair within 24 hours (in miserable weather). I'm a very happy customer!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Feb. 14, 2019

I didn't find these people thru Home Advisor. My only experience with Home Advisor was with a prior job where FedEx ran over my mailbox, my fencing and my yard. I went into Home Advisor to find a person who could fix all the problems but, as soon as I said fencing in my description. It popped me into fencing contractors. Very restrictive!!! That and your backwards rating choices are a problem.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 14, 2019

He called us within 5 minutes of the request and did a great job. This is my first time using Home Advisor and it worked perfectly. The worker that came out was very nice and did more than what he charged us for.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 14, 2019

Clogged drain, plumber needed. HomeAdvisor is a great resource. You can quickly find the help you need and know that the recommendations are reliable, fair and honest. You are able to quickly locate local companies and read reviews from other customers before you make any commitments for service. HomeAdvisor follows up with email text or phone calls.

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Rated with 5 stars
Verified Reviewer
Original review: Feb. 14, 2019

I Am Speechless! If you’re looking for flawless and outstanding work, look no further. My experience from start: the estimate (no hidden charges); the quality and thoroughness was beyond expectations.) Hector and his crew were the consummate professionals. Work was top notch and did more than I expected, ensuring our house was beyond insulated. They didn’t even take a break and the cleanup was amazing! No room for improvement—they’re the best.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Feb. 13, 2019

Easy to navigate through site to find contractors in my area. Only one responded though and his rate for my job was what my husband and I could afford. Thank you very much. That is all I have to say about it.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 13, 2019

I had never used HomeAdvisor in the past but I certainly well for the future. My choice of company I used turned out to be reliable, professional and got the job done! HomeAdvisor rep also called me to follow up on how our service was!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 13, 2019

This was my first time using HomeAdvisor and I will definitely use them again. The process was easy. I received 4 pros to make a decision about and found the perfect one. I have some other projects to complete and I will search for a pro using this service.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 13, 2019

My inquiry and request was completed online. There was a large number of professionals to choose from after my initial request. After receiving several calls, I chose Accel for my project. My project was completed on time as promised. I will use HomeAdvisor for all of my future home projects.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 13, 2019

This service worked well. They connected me with the appropriate one time cleaning service, which I may continue to use. Workers were easy to communicate with for scheduling and were on time for the job. I will use again if in search of other services or projects for my home or property.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 13, 2019

This is the second time I have used Home Advisor, the first was for an appliance repair & the second was for plumbing. I was especially pleased with both experiences. I will definitely use them again & recommend them to friends.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 13, 2019

I’ve been using Home Advisor for a couple years. I find the service helpful as I don’t have to locate service providers for my home projects on my own. Once I submit my project, I get a list of qualified companies to choose from.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Feb. 13, 2019

HomeAdvisor has always been able to help me when I have needed something done around the house. It is my “go to” website for service providers. I have used them in the past and will continue to do so.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2019

Great service! Used previously for plumbing and possible dryer repair, and using again for foundation issue. Like the format and automated e-mail follow-ups are helpful. Great suggestions and reviews! Will continue to use in the future and will be the first site I turn to in my searches for various home improvement, troubleshooting, and other projects. Like the number and variety of categories to choose from.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2019

I had a previous repairman tell me that this washer needed a 200 dollar repair job. The fix involved merely an adjustment to the level of the washing machine... He could have charged me for an unnecessary repair that I would have been unaware of. This repairman is above all, honest and trustworthy.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2019

Removal of sofa and Love seat. While there were 3 companies that responded - only 1 returned my calls and that is the company I went with. Not sure why you would be listed if you are not interested in my business. Perhaps it was not a big enough job. If that is the case, it would be useful to know what the scope of work is before I waste my time reaching out. I was specific on what I wanted done.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2019

We are renovating a home to sell. Thus far, the electrician and arborist hired have been excellent. We will continue to search for contractors using HomeAdvisor. The reviews we have referenced on Home Advisor have been accurate to our experience. Thank you.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 11, 2019

Needed bath/shower water control device repaired. The device was difficult to turn on, in using shower... Also water temperature control was reversed, perhaps from prior repair. The device was not functioning as designed due to calcium build up from hard community water. The plumber had to replace device with new plastic unit and issues were resolved with repair.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Feb. 11, 2019

Though always polite, I could do with a few less contacts from HomeAdvisor about projects I'm researching for planning and budget information. I know when I'm ready to do a project, who I've contacted and have contacted me. I don't need repeated contacts.

3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 10, 2019

Trash removal - Yard debris, construction debris and trash was removed in a very efficient manner at a very reasonable cost. These guys were polite, professional and very out going. It took them less than two hours to complete the job. The weather was not ideal as it drizzled the rain the entire time. The equipment they used was top notch.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 10, 2019

Wade from Oasis Plumbing was wonderful, he ran to 2 Home Depots to find the part that was missing out of the Faucet Box I bought. When he left it was like he was never there, He cleaned up and I have a new faucet.

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Rated with 1 star
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Verified Reviewer
Original review: Feb. 10, 2019

I decided to try HomeAdvisor to help me locate a trustworthy lawn care company. The one they recommended said "We are a full service lawn and landscaping company who takes great pride in the quality of our work and guarantees customer satisfaction." However, when there was a problem and I complained, the lawn company said that they were ending their relationship with me, would not finish the job, and would not refund my money. Apparently companies can write whatever they want on the site and there is no accountability. Beware!

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Rated with 2 starsResolution In Progress
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Verified Reviewer
Original review: Feb. 9, 2019

I tried to give an honest review on a pro whom I hired that was underhanded and spiteful about his character as well as his skill to possibly help someone else in the future and they swept it under the rug to protect their own interests... I will never use their services again due to their untrustworthiness.

HomeAdvisor response

Hi Mark, We're sorry to hear you had this experience with a pro. We take your ability to rate and review our pros very seriously but we do require that work has been done and/or money has exchanged hands in order for the review to be public. Among other reasons for this, the most helpful feedback for homeowners when making a hiring decision is the ratings concerning actual work the company performed. If a homeowner submits a review about why they didn’t hire someone, it isn’t about their craftsmanship. Non-hired reviews are shared with the pro to make them aware of the issue and we reserve the right to remove them from our network if they have a lot of negative feedback. We're happy to further address any other questions or concerns you have about our ratings, please reach out and a rep will follow up. –HASupport

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HomeAdvisor expert review by Joseph Truini

HomeAdvisor is a free online service that provides reviews and search tools for consumers to find home improvement professionals. The site also serves as an educational portal for home improvement projects.

  • Profinder: HomeAdvisor provides an online search tool for finding remodeling professionals based on ZIP code.

  • True Cost Guide: The website offers kitchen remodeling guides that outline the costs broken down into categories. Some guides also offer suggestions for how to save money.

  • Design Mine: This Pinterest-like tool allows consumers to save, share and organize photos of designs. In addition, consumers can connect with professionals who have experience building in the favorite style of the consumer.

  • Financing: HomeAdvisor works with a third party to obtain financing for kitchen remodel projects.

  • Reviews: The site hosts more than five million reviews of professionals and has been used by more than 30 million homeowners.

  • Best for: Homeowners looking for additional tools and services, such as finding professionals.

Profile picture of Joseph Truini
Joseph Truini Home Improvement Contributing Editor

Joseph Truini is a home improvement expert who writes extensively about do-it-yourself home remodeling and repair, woodworking projects and tools and techniques. His work has appeared in several national magazines, including This Old House, Popular Mechanics, Country Living, Woman’s Day, and Today’s Homeowner.

HomeAdvisor Company Information

Social media:
Company Name:
HomeAdvisor
Year Founded:
1999
Address:
14023 Denver West Parkway
City:
Golden
State/Province:
CO
Postal Code:
80401
Country:
United States
Phone:
1-(877)-800-3177
Website:
www.homeadvisor.com
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