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I purchase a Oster microwave and appox. five or six months ago, the numbers and cook selections starting to come off the control pad making it impossible to see. This happen with just using your fingertip pad. I tried to contact Oster but cannot find a contact number to call or e-mail them.
Just bought it three days ago at Walmart. We used it to heat up some water and it shut off completely after a 2 min use. Smelled like melting plastic. Top of housing is too hot to touch. Will return it to the store and NEVER buy an Oster product again.
Just over a year old and our Oster Microwave has rusted out. Kind of reminds me of an Old AMC Gremlin that I owned. Rust started to form around the doors. Got worse and worse like cancer. After 3 months around the door rusted so bad we could not close the door anymore. The rust blistered and made lumps around the door so no seal. What a piece of junk. Using real cheap paint I'm guessing to save a buck.
Purchased an Oster microwave oven model EG034AL7-X1 and there was no user manual included in the package. Now I'm being told that the manual is not available for downloading on their website. I purchased this oven for the new grilling feature, but it is useless because I do not know how to use it. How do I get a copy of this user manual without purchasing another microwave oven?
I bought a Oster Microwave from Target in January 2018. It lasted 5 Months then it had a technical meltdown... called the warranty company. They couldn't do jack for me because I didn't have a receipt. They don't do any repairs of any kind and cant give a refund without the receipt. Absolutely terrible customer service. I've had it with cheap Chinese things that always break down fast and from now on I will NEVER EVER buy anything Oster or any other Chinese made electronics EVER. I'm sick of it. BUY AMERICAN!
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I really wish I had read these reviews before purchasing my microwave. I chose Oster because I thought it was a good brand but I've had problems with it from the start. One problem that I didn't realize had to do with the microwave oven but after reading a review by Lee of Abingdon, MD on here, I see it could. It always blows a circuit! I thought it was just my old house but no other items in my kitchen do this. The first problem was a burning smell every time I used it. Then I noticed a burn mark that started on the door. The next problem was the burn marks and rust near the vents inside the microwave. It doesn't seem to vent properly and is always very wet inside when I use it. Next, the bottom started to bubble and peel and now is just exposed rust. This now affects the plate turning. I want to just throw it away but can't afford a new one. Do not buy Oster microwaves. This seems to be a common problem.
The entire inside of the oven is rusted. The floor is extremely rusted and there are rust spots over the entire inside of the oven. Purchased about 3 years ago. I no longer have the receipt. Had other ovens before that never rusted and that I was able to give away.
Just bought Oster microwave in the last month - worked fine for a couple of weeks and now starts to produce a burning plastic smell when in use for over 1 min. I bought it to replace the last one that came with the house we bought, should have known not to since the last one produced a lot of steam and that is probably why the bottom was rusting out. Not sure what I am going to do now. Didn't think to keep the proof of purchase for return.
I purchased the microwave from Wal-Mart on 1-29-18. The first one we broke the turntable setting it up, called the company was told they no longer made parts for my model of microwave. Well, I had just bought it, straight off the shelf from the store, they should have still had parts for it. I took it back to the store and they allowed me to exchange it. The second one I used for a week, probably only used it a total of 4 times. It started overheating, then the lights inside would flash off and on and the control panel lights would dim and brighten. The beep sounded like a pterodactyl squawking. Then it started locking so you couldn't turn it off even though you could tell it was overheating. I returned it to the store and purchased a different brand of microwave. I will never use an Oster product again.
Only had a year and a half... paint peeling off under microwave turntable. Emailed customer service to see what could be done and was told I had to call a different phone number for service. Wasn't looking for service, just a remedy for the problem. Would not recommend to buy.
Less than a year old - door latch clip broke off and now you cannot open the door. What a waste of money and another piece of garbage to put in a landfill. Not covered by warranty and they offered no information on who could fix it.
Oster Microwave: Purchased from Walmart less than two months ago for my elderly parents... Came to visit. Used it. Opened door... It kept running! Fire starter! Exposed to waves. It needs to be removed from all shelves!!!
Oster Microwave 1100 watts: What? Less than a year and it stops warming up food... can't find paperwork, certainly thought it would last more than one year so probably didn't worry about keeping receipt or paperwork - not buying this brand again ever. I'm sure I purchased it from Wal-Mart. Based on other reviews here - I guess I’m out of luck for repair or replacement.
I bought my microwave 1100 in Feb 2017. I had a stroke and was not able until recently to try using the Microwave... As of today 06-11-2017 I have not been able to get it to heat up... I have done everything the book that came with it said to do and nothing has helped. Brand new, never been used and because I do not have receipt they won't help me. I WILL NEVER buy anything with the Oster on it again... Buyer beware.
I have had this Oster microwave a little over 2 years. I noticed the bottom under the glass is rusted out in the groove where the turntable support is. Also a chip in the front top. Is it safe to use this way and isn't this an issue for the Consumer Products Safety people to explore? Also, the numbers on the digital display are not working correctly for the past six months. Poorly made product and wonder if I'm being microwaved if I stand anywhere in the kitchen while using it.
We haven't even had our Oster microwave a year, and the past couple of days, we have heard some kind of noise coming from it. We thought it was the cat food that we were warming up for our two month old kitten. Today, we tried to defrost frozen, ground turkey & not even two minutes into defrosting, the thing was smoking!! Threw it out. Will NOT be purchasing from this company anymore.
We bought a Oster microwave in February 2017, and yesterday (May 11, 2017) it stopped to work. I am very disappointed... 3 months??? Only 3 months??? I am sure that this microwave is still on guarantee but I cannot find the guarantee paper (probably my husband threw it away on a cleaning day). So, I cannot do nothing.:( VERY DISAPPOINTED:(
Excessive condensation is puddling on the floor and running down the door no matter what I'm cooking or reheating. The unit (Model EG034AL7-X1) is vented according to the manual with very little, if any, air coming from the outside vents when in operation.. Called cust. service and was told this was normal. Wrote a comment to Oster on 3/8/17 and have heard nothing. Really tired of mopping up water from the bottom of this unit. Guess there is no other alternative except replacing this unit purchased on 9/29/16.
Bought the Oster 1.6 cu. ft. Countertop Microwave 2 days ago. Model OGYZ1604VS. Very bad chemical/plastic smell and making me sick. Called Oster. Was told to put a cup of vinegar and water in it for 2 minutes. That did NOT help. Also, keeps running after done cooking/heating. I was told that's normal but doesn't seem normal to me. Returning this tomorrow and buying one made in the USA.
My new Oster microwave arcs and sparks at the klystron (the part that generates microwave energy). The unit was manufactured in June 2016 purchased in November. Oster offered me 50% of current price for a model they discontinued. I offered to ship it to them at my cost. If they would ship me a new one that is similar. I never heard of a manufacturer that does not use FedEx, UPS, DHL or USPS. Unless of course what they make is too big for them. They could not replace their fire hazard equipment. I've learned do not pay cash and keep the receipt and box. I also learned a manufacturer guarantee does not protect consumers but people that produce sub standard products. Do not buy Oster products. Their products are inferior their customer service is worse.
I bought this Oster 1.6 cu ft Microwave OGR41602 for a very reasonable $99.99. It worked well until last night. I was cooking a souffle and about 10 minutes before it was done, the microwave just stopped working. The souffle was a failure. I looked at my receipt and discovered I had purchased it 1 year and 10 days ago. I didn't hold out much hope for any satisfaction, but I called the customer service representative. (I thought that failing 1 year and 1 week after I bought it was REALLY bad luck.) Nevertheless, the young lady helped me, had me try a couple of things, then said she was sorry about the inconvenience to me, and told me A CHECK WOULD BE SENT TO ME IN ABOUT 6 WEEKS! So although I'm not recommending the microwave itself, I AM recommending their service center.
I called Oster about my microwave today on 1-12-17. I told them that when I was using it, baking potatoes, it stopped working and has done so off and on since. CSR told me that baking potatoes in it is not a good idea because they generate a lot of moisture while cooking... well, it does have a potato setting and even with a picture of a whole baking potato over the top of the button. None of the functions ever worked, but Costco has KNOWS GOOD CUSTOMER SERVICE!!! They took the thing back... no questions asked... My question is if there is a short in these ovens, and CSR said they have had issues, some of the reviews have had them burning, shooting flames, etc. What is Oster going to do??? Wait until someone died in a fire??? Why haven't these ovens been recalled???
I purchased an under the counter can opener from Black and Decker once. It would not cut hot butter and they must have sent me 25 emails. What color is the plug, is there a number in the plug. Stupid question after stupid question. Ya know what? That was 20 years ago and of all power tools, shop vacs, appliances, etc... I have yet to own ANYTHING Black and Decker makes since that experience. All because of that can opener. My family doesn't purchase their products either. GUESS WHO ELSE goes on that list??? OSTER. NEVER AGAIN... EVER will I purchase anything they make... EVER. Bought a new microwave today. PANASONIC!!!
Model #OGB81101. Parents bought this model in December 2015. First one didn't work out of the box, Nebraska Furniture Mart replaced no problem, told us to throw the old one away rather than return it... Dad found issue was faulty electrical cord wiring so he rewired and used 6 months before crapping out on us, so they started using the replacement in August 2016... 4 months later and it's having issues with inconsistent heating and turntable is acting like the gears are missing teeth and makes a horrible noise... Will not be purchasing another Oster. We still have an old 1980's model in the basement that works quite well.
I bought this microwave 900 watts in December 2015, it has stopped working. It keeps cutting off and when I reset it nothing happens. I have to wait 10-15 minutes before it will work then it power off again. This is a piece of crap. Do not waste your money on this product .When you bought an Oster you bought quality. Now it's cheaply made.
I have a microwave under warranty, it's 7 months old now. The microwave is turning on the plate, the plate spins but does not heat up the food. I called customer service and they do not want to replace the microwave. I am very disappointed with this product. I am never buying an Oster Microwave again.
Oster 1.3 cubic foot capacity Microwave oven - I bought this microwave 17 months ago. It has a one year warranty. So, it is out of warranty by 5 months. My wife told me of the problem yesterday, but I don't know when it occurred. The damage looks very old, but I know that heat damaged steel will corrode very quickly. All the Oster people said was "thank you, don't continue to use it", and they will NOT reimburse me anything. In the lower right-hand corner of the inner compartment you can see severe heat damage, in fact, the finish which is maybe paint, has melted and started running down. Pictures are included.
Microwave purchased Dec of 2015 now door will not open. Contacted Oster and was told they do not repair so will receive a refund. Called back with info they asked me to provide and was told I would receive an email with instructions. No email was received so called back and had to ask for the info and was then told 10 weeks to process a refund. How ridiculous can it get. Told the rep that it had not taken them 10 weeks to accept my money. Will never purchase another Oster product.
Over the past 25 years, I've owned three microwave ovens. The first one lasted 15 years; the 2nd one lasted 10 years. This Oster 1.3 cu. ft. was purchased around March 2015. I am amazed at how quickly this Oster deteriorated! The carousel can't rotate, due to the bottom rusting through. When setting the heating time, it turns on for 2-5 seconds; shuts off. I am getting a replacement, but not an Oster...! This was my first Oster microwave.
I have had microwave for three years. Enamel paint surface peeled and exposed metal surface behind magnetron cover plate. While using microwave started spitting flames as it blew a hole in cover plate. It appears there a number of persons having issues with enamel paint peeling on these later microwave. I've had 4 different brands and until now never had this problem. Guess what brand I won't be buying.
Purchased this microwave a month ago. I still can't get the burning plastic smell out of it, and it makes a strange internal noise as it is working. What a cheap, poorly made piece of junk. The smell is horrible. I don't know if there are any chemicals leaching into my food because of it. I am getting rid of this thing today and will get something a better. I would never recommend this machine to anyone.
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