Kenmore Microwave Reviews

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About Kenmore Microwave

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Recognized as a top appliance brand for 100 years, Kenmore brings a new level of performance with appliances that deliver time savings, convenience and great results. From quickly cooling drinks to laundry loads completed in less time, Kenmore is the most awarded brand in the industry.

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Kenmore Microwave Reviews

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    Page 1 Reviews 0 - 35

    Reviewed Sept. 18, 2024

    I bought my Kenmore microwave with pizza drawer over 10 years ago. I use the pizza drawer almost daily since it doesn't need to be preheated and I live in Florida where keeping the heat out of the house is important. I would love to buy another one but it doesn't seem to be available anywhere. Kenmore, please bring it back!

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    Customer ServiceCoveragePunctuality & SpeedMaintenance

    Reviewed June 26, 2023

    I purchased over $8000 in product (all Kenmore Elite) from Sears in 2019 along with the 5 yr warranty. The Kenmore Elite microwave stopped working and I have been trying for 3 weeks to get ahold of someone to fix it. The 1st person never showed and now all they need to do is cancel it so a new appointment can be made but no one knows how. I am extremely disgusted at this point and will never buy anything from Sears. By the way I have made 63 phone calls so far. Shame on you.

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      Customer ServiceCoveragePriceMaintenance

      Reviewed May 16, 2022

      The Kenmore microwave that I inherited with my house and was less than 10 years old broke. I replaced it with the exact model and the new one broke within 3 years. After replacing several parts myself and the fuse still blowing every time the microwave was used I called customer service. I was told that to have a tech come out to repair it would cost $249.00 plus labor. The microwave itself was only slightly more expensive. I also have a Kenmore fridge (that I also inherited with the house) that has broken twice within the 7 years that I've owned it. I will never again buy Kenmore products or anything through sears. The products are unreliable and Sears customer service is awful. What a frustrating experience.

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      Reviewed Oct. 23, 2021

      Our Kenmore Elite Microwave we use everyday. We have been using it for years and love all the features. In fact, we have all Kenmore appliances in our kitchen. We use it for cooking popcorn, baked potatoes, frozen and fresh vegetables, warming food and defrosting. And the occasional microwave meal or instant oatmeal product types.

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      Punctuality & SpeedStaffRates

      Reviewed Oct. 8, 2021

      The Kenmore countertop microwaves we have perform as superb as larger models. A quick coffee warmer or an 8 minute roast thaw provide excellent service. This small model Kenmore is no exception, though it’s at the top of my pick of small microwaves. Where it excels for me is at defrosting. I give the Kenmore an Excellent rating. Our new Kenmore is very quiet and speed of heating earns a Great rating. Heating evenness gives it a Great level rating also. I have not tried our Kenmore microwave with Alexa. We don't use Alexa much. In the basics category Kenmore earned an Excellent rating for predicted reliability as well as owner satisfaction. You will enjoy all Kenmore microwave products.

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      Reviewed Jan. 16, 2021

      I have a built-in Kenmore microwave (not my choice). I just don't like it when compared to my older Whirlpool or Panasonic microwaves. It lacks the conveniences the others had and doesn't seem like it works as good as them. One thing that gets on my nerve is the weird sound it makes when it is done.

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      Reviewed Jan. 9, 2021

      I have a Kenmore Over The Range microwave. It is a great microwave. It cooks well, and easy to clean. My favorite feature is the minute plus. If you need to add time to the cooking time simply press the number one button for each minute you need to add. This feature enables adding time easy and convenient. The thing I dislike the most is the amount of time before the end timer signal goes off the second time. It sounds when done then again in less than a minute. This is particularly annoying to me. I wholeheartedly would recommend this microwave.

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      Maintenance

      Reviewed Jan. 5, 2021

      We continue to use our 1986 countertop Kenmore Microwave (model 87627) several times a week. Still works perfectly, display and keypad never had a glitch. Even the original light bulb works. My point? We have had much newer Sears Elite appliances that have not lasted as long, or the display/control panels burn out, refrigerator diffusers stop working, light switches fail, some push buttons stop working, etc. They don't make them like they used to.

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      Punctuality & SpeedMaintenance

      Reviewed Jan. 4, 2021

      Purchased the Kenmore pro microwave oven. Beautiful looking appliance for my new kitchen. I loved the features along with the over the stove lighting. It was the first microwave I owned that had useful lighting. I never had any problems with it. Then it happened--one year and 7 days later it stopped working. Out of warranty, out of luck.

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      PriceRates

      Reviewed Jan. 3, 2021

      I have consistently had good luck when purchasing Kenmore products, and the microwave is no exception. I got it at a reduced price on a Black Friday, and it has consistently performed well with accurate "doneness" based on recommended settings. It is easy to clean and is 9 years old... so it was a good choice.

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      StaffEase of Use

      Reviewed Jan. 2, 2021

      I've had this microwave since October 2005. It's never been serviced. It is digital and very modern and sleek looking above the range by the same maker. The displays make it very user friendly. The options for different types of food prep are many. I just can't say enough good things about it.

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      PriceEase of UseValue

      Reviewed Jan. 1, 2021

      It has been reliable so far for 2 years and never an issue. Had one Kenmore microwave before for 15 years before it gave out and never an issue. They are worth the money and easy to use. I would recommend any product that is kenmore. Refrigerator, stove and microwave since I have owned all 3.

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      Maintenance

      Reviewed Dec. 31, 2020

      Turntable never functioned correctly. Clock does not work. Never worked from beginning. Defrost numbers malfunction. They said turn things manually every few minutes. Could not be fixed to work. Very aggravating to say the least, I will never purchase another one.

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      Staff

      Reviewed Dec. 30, 2020

      Controls are not confusing and are easy to understand. There are enough settings for all my needs and uses. Unit is just the right size for the over the stove use and easy to reach. It is easy to clean, the tray is a good quality glass and not too heavy.

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      Reviewed Dec. 29, 2020

      It’s a microwave with convection built in, I use it more than my oven, convenient and easy from defrost to heating food or baking scrumptious deserts. It’s a great choice to work with, the settings are easy visible. Works like a charm, love it.

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      Maintenance

      Reviewed Dec. 28, 2020

      It's large and turntable works wonderfully. It hold my large 9x12 baking dishes. The power setting for reduced power does not work well! Difficulty getting 50% power intermittently ineffective. Other than that it is a good microwave.

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      Reviewed Dec. 27, 2020

      This microwave was my Mum's and she had it for many years before she gave it to me 6 years ago! Great product that we use every day. Perfect size for our valley size kitchen. Dependable... highly recommend Kenmore!

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      Reviewed Dec. 26, 2020

      It works great except for the glass tray that comes off track occasionally. It fits easy into the cabinet above the counter. Runs very quiet. Would buy again. It easy to clean and it is very light to handle.

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      Punctuality & Speed

      Reviewed Dec. 25, 2020

      Kenmore makes some really great products. I own a Kenmore microwave and I couldn't ask for better it has a wide range of options. It heats food up quickly and it's quiet. I recommend a Kenmore microwave.

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      Verified purchase

      Reviewed May 10, 2020

      I bought my Kenmore Elite Microwave Hood Combination model 790.80373310 in July 2018. It blew and I had to reset the breaker box a couple of times within the last three months. Little did I know that it would totally go out Friday, May 8, 2020. I went to the breaker box three times and it would reset but would go out again. I spent too much money for this including installation for it to go out in less than two years. Kenmore used to be a good name, but not now. I noticed some other reviews said they bought theirs in April 2018. Did the company sell to another company? Something went wrong. "BUYER BEWARE!”

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      CoverageTech

      Reviewed Feb. 21, 2020

      The Kenmore microwave oven was installed by our contractor, new, April 2018. It immediately developed problems: blowing fuse, turning off immediately, etc. It was service five times in the first year. I think it should have been replaced, but no. Their warranty literature says it will be fixed or replaced but that's not how it works out. Most of the issues were with the design of the door latch. This I find is a common issue with microwave ovens. The servicer took over 5 months to figure it out and repair. Now the microwave oven is blowing circuit breaker again but it's out of warranty so Sears refuses to cover repairs or replace. Doesn't matter to them they they manufactured a faulty product. Once out of warranty it's screw you.

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      Reviewed Oct. 26, 2019

      Bought in Apr. 2018, over the top range microwave. Worked well enough, but developed a short in it. Husband checked it out and sparks went flying. Warranty passed by six months. Very dissatisfied with this product. What is the life expectancy of a microwave?

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      Reviewed July 23, 2019

      I love the way it looks and the way it works. It is so easy to clean and so big inside. I have had this microwave for six years and have never had a problem with it. I will never own anything but a Kenmore.

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      Reviewed July 22, 2019

      Easy to understand and use. This microwave is powerful. We’ve had it for 21 years with a lot of use and it still works perfectly. The add one minute is the most convenient feature. The ability to adjust the power is also very easy.

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      Reviewed July 21, 2019

      This microwave is a dual machine as it not only a microwave but also functions as a convection oven with a combo function which I has not used. The buttons for different special items (popcorn, etc) works well. The reheat button allows a selection of different dishes.

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      Price

      Reviewed July 20, 2019

      The Kenmore Microwave was expensive when we purchased in 2015 but has proven to be reliable. Cooks foods evenly with the turntable. Easy to clean and easy operation. The black color looks good with our black appliances as well. Easy cleaning and well designed microwave and I would highly recommend the Kenmore brand to my friends and family.

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      Reviewed July 17, 2019

      I like ours because it’s also an oven. It would have been nice if there is a reasonably priced model that fits in a kitchen island or cabinet drawer instead of top of stove because it’s in the way while someone is cooking.

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      Reviewed July 16, 2019

      I use my microwave everyday. It heats evenly. I also love the sensor heating element. You key in the type and amount of servings and the microwave senses the length of time needed to cook or reheat. It is a hood microwave and the fan comes on automatically if it senses too much heat. I maintain the service warranty annually in case it stops working. It is very easy to clean and has quiet operation.

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      Punctuality & Speed

      Reviewed July 15, 2019

      We've had this microwave for almost 15 years and it works the same today as it did then. We purchased it in a bundle with other Kenmore appliances, and we have been happy with it! It's never given us any problems, and it cooks very quickly.

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      Reviewed July 14, 2019

      We heat all kinds of food - fresh, frozen, small, large - and use the timer and power level adjustments for great results. Reliable performance, lots of room, no complaints.

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      Customer ServicePricePunctuality & SpeedStaff

      Reviewed July 11, 2019

      Kenmore over the stove microwave. Four years ago the handle cracked on the lower attachment point. So, I went online & ordered a new handle. I'm a retired Maintenance Master Electrician 47 yrs so replacing a handle should not be a problem. Ha Ha. Was I wrong I removed the door & the plastic trim from door, I gave up an hour later and called Kenmore for service. The technician came out & we both worked for another hour with no success. He said, "Let's order a new door." About 10 days later he came back with the new door. He said that he was very sorry that new door cost $300.00, that's half the cost of the microwave new. It was over $700.00 on sale. But what are you going to do? So I said yes.

      He felt so bad he did not charge me for the service call. So now here we are on Sunday, my wife finds a piece of black plastic on the stove top. She looks & it's from the bottom on the handle on the microwave. It has broken in the same as the last time. I told that I was not spending another $300 for another door. So, while I was cleaning the door with alcohol, I found a crack in the door on the bottom to the left of the handle. I got some 5min Epoxy & have glued the handle. Remember there are only 2 people in this house & we are 70 yrs. old. I will be looking for a commercial grade microwave to replacement this one but I guaranteed that it will not be a Kenmore or a Whirlpool.

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      Reviewed July 11, 2019

      I bought this over the range microwave from Sears a couple of years ago. I thought that 1000 watts would be plenty. However most food that you buy for the microwave directions, usually state 1100 watt ovens. The food doesn't seem to stay hot as long as food cooked on the range or in a conventional oven.

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      Reviewed July 10, 2019

      We bought an over the range microwave because it matched all the rest of the appliances in our newly remodeled kitchen. We've been very pleased with it. It has a soften function, which I've not seen on a lot of other models.

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      Price

      Reviewed July 9, 2019

      My wife bought this microwave oven in 2014. It came with a set of dishwasher and oven. We have been using for a long time without having any problems. That's why I gave it such a high rating. The price was not bad. I would refer it to anybody who was looking for a nice microwave oven.

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      Reviewed July 8, 2019

      Basic but solid, had this 1000 watt model for 10 years now and is powerful and runs fine. This is one of the most basic models. It measures 2 ft by 1 foot high and weighs around 45 lbs. It has a rotisserie plate as well.

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      Kenmore Appliances author review by ConsumerAffairs Research Team

      Kenmore is a household name in many parts of the world. The company has more than a century of experience in the appliance industry and provides a wide range of high-quality products that include ovens, microwaves, vacuum cleaners, cooking pots and other home essentials.

      • Wide selection: Kenmore has dozens of microwaves available, each with its own set of special features. They are manufactured in different colors, sizes and price points.

      • Diamondback: The Diamondback technology of certain Kenmore microwaves eradicates the need for the rotating plate. The microwaves bounce off the diamond indentations and are redirected to provide even heating.

      • Freezer to plate: The continual heating selection allows you to defrost and then cook various items without having to stop and reset the microwave.

      • Convection: The convection setting allows you to change from conventional microwave heating to fan-powered convection through a heated element. This is better for roasting and baking.

      • High wattage: Kenmore microwaves are manufactured in a variety of sizes and wattages. The energy capacity of these ovens reaches up to 1100 watts.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Kenmore Microwave Company Information

      Company Name:
      Kenmore Appliances
      Year Founded:
      1913
      Country:
      United States
      Website:
      www.kenmore.com