Orkin Pest Control Reviews
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About Orkin
Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.
- Free estimate
- Integrated pest management
- Residential and commercial services
- 30-day money-back guarantee
- Limited pricing information
- Not available in AK, WY, SD
Orkin Reviews
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Reviewed Aug. 2, 2022
The agent thoroughly checks for activity and sprays for bugs and answers questions and is very professional. We are very satisfied with continuing Orkin service. Even when there are different service agents the work is always done professionally.
Reviewed Aug. 2, 2022
We are so happy w/ Matthew. He’s always thorough & courteous. We now have no issue w/ insects inside or out! The BEST part is that he got rid of our huge carpenter ant problem! We’re extremely grateful for that in particular.
Reviewed Aug. 2, 2022
We're new to the Orkin family and so far are very impressed! The technicians always show up on time and are very friendly and professional. They let us know which services we actually need for our situation and which ones would be overkill. We're happy to continue our business with Orkin.
Reviewed July 23, 2022
Joe was very patient. Answered all questions. Helped rid wasp nests that we had under the eaves on our porch. Easy going and helpful. Took his time and made us feel informed and that we can contact Orkin with any problems, if any.
Reviewed July 20, 2022
I have automatic scheduling with Orkin but sometimes, it depends on what I got going on. My representative is Curtis. I know him pretty well for the past year now that he'd been providing me service. He’s got great customer service. He gives me great information on what he's doing. Everything that he's doing shows progress within the house. So, I'm very happy.
Reviewed July 19, 2022
The service technician that came out here is excellent. His name is Josh. I really appreciate the scheduling that Orkin does in advance. When they say that they're going to be here in a two-hour window, that's when they're here. Orkin has been faithful with that scheduling commitment. Josh is always good to call in advance. So, I give him high marks all the way around. If we have a problem in between scheduled services, I call, and they're out here very shortly to deal with whatever the problem is.
Reviewed June 29, 2022
Always on time and will come out promptly if we have additional concerns. I like the text notifications letting us know when they have arrived. Our ant problem has been eliminated. Very friendly. Like a neighbor. Would recommend to a friend.
Reviewed June 25, 2022
Once Orkin established what needed to be done years ago when I started in service, it was just a matter of control. Every time the reps come to visit, they ask how things have been going with the pest and around the house. They listen to that and then treat the facility to address those concerns, and any other everyday preventative measures that they would do. In an event that Orkin automatically schedules in a timeframe that I can't deal with, I don't even have to call them, I simply go on the website, request to reschedule and it gives me a date that I can work with. Orkin has had some cost increases prior to all these inflationary measures. Other than the cost, they do a good job. I'm satisfied with what they're doing in keeping the pests under control in my house in Illinois.
Reviewed June 19, 2022
The Orkin techs are personal, efficient and competent. They have fixed a decades long insect problem. In a decade or so I think we have asked them to only come back once possibly twice before they were scheduled to. Personally, our tech also works out his schedule with hours and takes all kinds of things in the consideration that benefited my mom.
Reviewed June 16, 2022
We are very happy with our Orkin service. Our technician, Bob, is the best. He is always on-time and very friendly. He even brings treats for our dogs. The office staff, Betty, is always friendly and helpful when we call for assistance. Highly recommended.
Reviewed June 16, 2022
We like the service a lot. Our service person, Dan, is excellent, and he made the difference in our wanting to stay with Orkin. We had a service provider before that was not very good and we were thinking about dropping the service until Dan came. He's very thorough, efficient, and pleasant, and does just a great job.
Reviewed June 15, 2022
If Orkin is as professional as Hersh Exterminating was, and so far, it has been, then our house will be bug/rodent/varmint free--until I open a door. Richard, your agent is great, professional, kind, knowledgeable, competent, consistent, willing-to-go-the-extra-mile-kinda-guy.
Reviewed June 14, 2022
The young man was on time, very friendly and listened to my complaint. He did what he explained he would do and I was satisfied. Ok I was very satisfied with your tech but doing a survey seems impossible. Not user friendly. Sorry.
Reviewed June 14, 2022
Assessment was well done and thoroughly explained to us. We have no tick or mosquito problems since this service. The Tech was very personable and patient with our dozens of questions. He did a terrific job and we really appreciated the work that he did. Thank you.
Reviewed June 14, 2022
Charlie is always kind, informative professional and efficient. He always answers my questions, addresses my concerns and goes over his findings. He has been my Orkin representative for 11 years and I hope he stays my representative! Thank you Charlie for your excellent service over the years!
Reviewed June 14, 2022
As always, Ric does such a great job! We are so lucky to have him servicing our area. He goes above and beyond his job and is so professional and prompt. We really appreciate all he does! He is the best!
Reviewed June 14, 2022
I have had Orkin service for 30 years. I can't recall a time when their service has been less than 5 stars. Their technicians have always been outstanding! I would highly recommend Orkin to anyone looking for a pest control service.
Reviewed June 14, 2022
I always have found any of Orkin's service representatives and their work to be outstanding. They always are on time and respond well to any concerns I might have. They are on time, careful of my property and do a good job. The results of their work are very satisfactory to me.
Reviewed June 14, 2022
The people do an efficient job and are very trustworthy. My home stays bug free and my yard looks green and lovely. I would recommend this service to my friends and neighbors. It is a pleasure to look outside and see how beautiful and bug free everything looks.
Reviewed June 14, 2022
The staff at Orkin are very good. The technician that comes to my house is Cody. He is very thorough, very friendly and good at his job. I would recommend Orkin for all your pest control. Thanks for helping me with our pest control.
Reviewed June 14, 2022
Exterminator was prompt, efficient, courteous and neat in appearance. Maintained COVID protocols in a professional manner yet still presented themselves as friendly and helpful, ready to fulfill the needs/requirements of the job at hand. The lack of insects boosts our confidence in the company and products that are dispensed! Thank You!! :-D
Reviewed June 14, 2022
Orkin services my summer home every other month and does a great job! They are very reliable. They communicate frequently and they keep the pests under control. They notify me a week before and they notify me when they are on their way and on location. Excellent group. Would recommend them to others!
Reviewed June 14, 2022
terrific service, very fast response to my phone call. Great techs, knowledgeable and very professional. Great recall when there is a problem, with no questions. Treats the problem and then will return with no issues if rodents are found at a later date.
Reviewed June 14, 2022
The technicians are always courteous and communicative. They always ask if there is any need inside my home and tell me what they will be doing outside. I originally contacted Orkin because I had an emergency need on a weekend and the company I was with did not provide weekend service.
Reviewed June 14, 2022
Excellent friendly professional service. Great customer communication and follow up. Achieves the expected results. After service began we have seen no signs of our problem with insects and rodents. We had one minor occurrence and it was resolved promptly. There has been no further issues.
Reviewed June 14, 2022
The technician was timely and efficient. I liked the fact that I have had the same technician for many years. He is very knowledgeable about my pest control needs. Will continue to use them at both my home and cottage.
Reviewed June 14, 2022
We have a lot of woods around our home and mosquitos can get out of control. We were referred by a neighbor and said Orkin and Brian does a really good job of keeping mosquitos under control. We are very pleased with the service and the results.
Reviewed June 14, 2022
Hamdi is always extremely friendly and polite to my family and I, and always does a great and thorough job. I receive both mosquito and bee service, and regardless of which one I am scheduled for, Orkin will always help with either service when they arrive. It's always a pleasure to work with him and my local Orkin team!
Reviewed June 14, 2022
Love the service. Being in a rural location I get lots of variety of insects and rodents. Roy takes care to rid me of all of these. He’s professional, accommodating and prompt. The Orkin products are safe for my family and pets.
Reviewed June 14, 2022
Your technician was very professional and accommodating. My wife appreciates that the technician arrives promptly and listens intently to her issues. The actions that are taken in response address each issue. We will definitely continue our relationship with Orkin. And would recommend them to others.
Reviewed June 14, 2022
Blair is my Orkin service provider and he is a very nice young man and he listened to my concerns and he did a very good job!! I appreciate the work he did. I’ve been using Orkin for many years and have been satisfied. Thanks!!
Reviewed June 14, 2022
Our Orkin technician has been very thorough and thoughtful from the beginning. She is very accommodating to our needs and has gone above and beyond on more than one occasion. The service has been effective in treating and preventing pests around our home.
Reviewed June 10, 2022
Orkin has been wonderful. They tell me on the computer when they're coming. The tech was very attentive, professional, and careful. He does the work nicely and I'm very happy with the service. I've had it for a long time and I will keep it forever.
Reviewed June 5, 2022
I have two accounts with Orkin for termite and pest control. I was gone dealing with something when the Orkin came by this last time. But I had an email and they let me know. The people that have always come by and sprayed have always been wonderful and polite. They tell me if there's any problems and do the job around here.
Reviewed June 4, 2022
We have used Orkin for pest control for more than 20 years, first in Maryland and now in California. Their representatives have been fantastic. Our current rep, Michelle, is especially diligent and communicative. She's efficient and terrific. Would not want to see her leave.
Reviewed June 2, 2022
I’ve had a wonderful experience with Orkin. I get treated for spiders and ants. If I see a pincher bug or a couple of spiders in the house, all I have to do is call them, they'll come in and shoot in the house.
Reviewed June 1, 2022
I initially called Orkin for stink bugs and ants, and the technicians are really nice. The ones I don't like, I just call and say, “I don’t want them anymore,” and Orkin doesn't send them. They are easy to schedule too. They go around your schedule, which is great, and if it’s between your services and you see any bugs, they come out. I love their service, but sometimes, I have to call their billing. The cost goes up all the time, and I don’t believe that I have to pay more.
Reviewed May 31, 2022
I just thought I should alert the public if you are considering using Orkin Pest Control in the Halifax, Nova Scotia area. I have been trying for over a week to get ahold of them to renew the services for red ants with no return on the phone calls. On May 31, 2022 after being on hold for a half hour the woman was given the address and asked me to hold and came back and said she was instructed that they will not be renewing the services, and said she could not tell me why. This may be in part that their supposed specialist who was performing their work last year was not showing up on time and you would have to chase him to get a visit, if that is not un-professional I do not know what is. I would recommend Target Pest Control for customers, much more professional and will get your money's worth.
Reviewed May 26, 2022
Erik is very competent and persistent worker. He took care of german roach infestation in kitchen! Excellent worker and he knows his job well. He is very dependable, gives advance notice of service times, and shows up when he says he will.
Reviewed May 25, 2022
The technician was prompt, efficient and thorough. Since his visit the only bugs I have seen were all dead. Money well spent. Did I mention there is a big ditch behind my house where all kinds of creepy crawlers live.
Reviewed May 25, 2022
As is usual, the technician is friendly and handled the appointment expeditiously. We have been happy with the service provided every time there is a scheduled appointment and would recommend him to others. David is very personable and tries hard to accommodate our requested scheduling preferences.
Reviewed May 24, 2022
Orkin has been keeping our home pest free for 2 years now. I am very pleased with the technician. I appreciate that I get email reminders of appointment days and times. I also appreciate that appointment times can be changed with no fuss.
Reviewed May 24, 2022
All of our techs are very well trained and very courteous! They do the job well, as we haven't had a problem for many years. Thank you! On the negative side, the price for each application has really gotten out of hand and is way too high. As I'm retired and on a fixed income, I may have to cancel the service due to the high cost.
Reviewed May 24, 2022
I have been lucky through the decades to have some really wonderful Orkin technicians. They make all the difference. My current tech, Jonas **, is terrific. He lets me know if he's running late, and when he arrives he does a thorough job. He listens to any specific needs I have for the month and solves any problems.
Reviewed May 24, 2022
While having some minor work done on the side of my house the contractor discovered rotted wood. He was afraid it was termites. I called Orkin and a rep was sent out the very next day! He was knowledgeable and very helpful. He diagnosed the problem, suggested a solution and followed up the next day. I am completely satisfied.
Reviewed May 24, 2022
Our rep is the best. Very consistent, reliable, professional. We love him. His name is Tom and he is awesome, the best rep I have ever had for service. I have been using service since the 1980's. He has been our rep for at least 15+ years.
Reviewed May 24, 2022
I would highly recommend Orkin to anyone needing an effective pest control company. When I requested their services, I was being plagued with mice and roaches. Since Orkin has been taking care of my pest problems, I have not seen any. And I know if I do, I simply have to pick up the phone and call Orkin. Their technicians will come to my rescue. Orkin has made my living conditions more pleasant!
Reviewed May 24, 2022
If we have any concerns or need an extra spray somewhere they happily do it. Great for extra peace of mind. If you find a bug or anything different they can identify it and let you know if you need to do something or not.
Reviewed May 24, 2022
Thanks again for your wonderful service and professionalism. It’s truly impressive how responsive you are as a company and how pleasant and thorough are your staff. We recently had some sugar ants show up in a closet. Jim came out the next day and we got the issue completely resolved. He even called a week later to check that everything was still going well. Thanks very much.
Reviewed May 24, 2022
I am happy with the services and with the product itself but more importantly, the customer service is what keeps me staying with Orkin. The Orkin name speaks for itself and it's been around forever and doing a good job. The gentleman who comes out to service my home has been nothing other than phenomenal each time he comes. Everything has been great with the service that he renders for us and he shares with us that if there's ever an issue, to give him a call and he would come back and fix whatever the problems may be. But thus far, from all this time we've been utilizing his service, we haven't had to call him back for something else because he takes care of it the first time. I had another provider before I chose Orkin and ever since I switched over to them, I've been happy, although they can always offer me a senior citizen's discount, even a longevity discount for being loyal.
Reviewed May 23, 2022
We are very happy with our ORKIN service. We have had ORKIN wherever we lived and are extremely satisfied with their regular and termite service. If you are looking for competent, motivated service representatives, this is your big and termite company.
Reviewed May 23, 2022
Technician is friendly, knowledgeable, and professional. Results have always met our expectations. We live on waterfront property and having this service provided for us is important as we live here year around. Bugs, spiders and ants are eliminated by using this service. Worth every penny spent, in our opinion.
Reviewed May 23, 2022
All the Orkin techs have been courteous and professional. They arrive on time and immediately start the treatment. They tell me what they are doing and approximately how long it will take. They are the best. They deserve a raise.
Reviewed May 23, 2022
The Orkin technician was very courteous and clean when he did our treatment. We were very pleased with the results. We had an ant problem prior to the visit. Since the visit we have not had any ants. The service completed what we had ask for.
Reviewed May 23, 2022
He did a great job. Was very thorough and cleaned up after himself. He did inside and outside and put down sticky critter catchers in the garage. I like the consistency he provides and very friendly. I definitely would recommend Orkin.
Reviewed May 23, 2022
Always polite and thorough. He calls the day before to confirm the time scheduled. He remembers special requests that I have given him in past visits about where to spray only lightly and where I don't want any spray. He is careful to close doors that need to be closed after he uses them.
Reviewed May 23, 2022
My tech is great. The ofc however reschedules the time of the appt late the night before. Too late for me to change. I must change other commitments. This is not a one off. It happens frequently. I have complained before.
Reviewed May 23, 2022
Ever since I have had them coming to my house every 3 months I have not had any pesky little visitors in my house. The company has always sent knowledgeable and friendly people and have come when I needed them.
Reviewed May 23, 2022
I am most satisfied with the pest control service provided by my local Las Vegas ORKIN. They do an outstanding job with eliminating the insects in my condo and around the patio area. The technicians have been on time, courteous and friendly.
Reviewed May 23, 2022
I love Orkin and I like all the servicemen. They take care of my things. They let me know what day they're gonna be coming. They change sometimes, one or two days difference. Once in a while, there’ll be a week difference. But they call me right before they come, which is good. The other ones, I don't know if they call the people that live in the property. One of them leaves one of those sheets of paper where it says what they sprayed. The other one sometimes will tell me if they’re home and what day they came.
What I'm having problem with is the billing and we started having these problems because of the pandemic. At first, I used to give the checks to the servicemen and they would take it to the office. It worked with some of them and didn't for the others so I asked what do I do with them. They told me to mail the checks in but there are still problems. Orkin always puts me on past due. I have three houses and I have the mosquito service. I always send the three checks for the houses and another one for the mosquito service. I put which check belongs to each house and which one belongs to the mosquito service. I also put the account number.
I don't know what happens, but they never put it on the right place or they're saying that they have two different addresses. When the servicemen come, I mail that same day. They don't let me know when the other houses have been serviced so I put it all together with the house that has been serviced over here, but it's not supposed to be past due in anyway. At one time, they put two checks on the same account after I had put the house number at the bottom of the check.
Last year, I spoke to Steve. I told him I was having problems with all this and he was gonna go and talk to them, but I'm still having problems with them. The other day, Elizabeth called, and I told her what was happening. I looked through all my statements to get a copy, cut the checks and put them together. I told her, “These are the checks. They say what day I wrote them what day they were posted." She gave me her email address and I kept trying to send them through to her but her email address wasn't correct. I called yesterday and told them I need to get Elizabeth to call me because she gave me an email address but my emails are not going through. So far, I haven't heard from her.
Reviewed May 22, 2022
The tech who came out was really nice. He told me exactly everything that he was going to do and he was very thorough about it. He told me about all the different kinds of roaches that he found, the state that they were in, and how well the treatment was going. I feel good about how it's been going but I've been a customer for a really long time now and I feel like I shouldn't be having any roaches. But those times that I felt like I was seeing them more often than I wanted to, I would call Orkin and they would come out.
Reviewed May 21, 2022
Getting ahold of their customer service is immediate. I call and I get ahold of somebody immediately. Also, the tech who has been coming to our for 20 years now, Ralph, has been fabulous. We kept having little pests and they were gone when we had a treatment and they have never come back. We've had some issues with some devastation of some of the wood framing in our house outside. It was a project to replace the area and it wasn't all that big, but it was really high. Then, we ended up having to refurbish the whole attic with insulation, with a complete disinfecting process.
A representative was appointed and it did not took a whole lot of time to do the work, but it was so extensive. All the insulation was removed, the whole ceiling, walls, and it was done expeditiously. But more than that, it was the assessment - a meeting where everything was explained and what they were going to do. A subcontractor was appointed to do some of the work and the other work was done by Orkin people and a lot of the disinfecting. It was fabulous. I would never think of going with another company and I have recommended Orkin to everybody I've talked to that has the problem.
Reviewed May 20, 2022
They come out every two months to treat for ants and it has worked well. Although there was one guy that used to bill and charge before he did the service. He’d pull into the driveway and he’s already charged. He did the job right away but it just seemed odd that he would charge it first before he did the work. Everybody else that’s been out here has always charged afterward.
We had a service about two weeks ago. Then, we found carpenter ants in the house yesterday so I called this morning, but nobody answered. It went to recording and nobody has called me back. Also, they asked if I’d use their service for insulation. I bought it this winter and they came in and did the initial assessment. I talked to the guy that did the insulation. They put in a sleeve in the eaves to allow the air circulation down to the edge of the roof deck and there was one part of the house I asked him if they'd put those in there. He said they would and when they came out and did it, they didn’t. I asked him about it and he said I don’t need it. But I want them in there and they never put them in. I called the sales guy and he never called me back. It was disappointing.
Other than those, I like that Orkin is reliable as far as scheduled service to be here and I really like how professional they are. They present themselves in a professional manner, they always dress in a uniform, and they're always polite. When they come into the home, they always wore their mask or put their little booties on.
Reviewed May 19, 2022
Signing up with Orkin was easy enough. It seemed to work fairly well and setting up the direct payment seemed to be okay. We have a gentleman who routinely must have the route. So, we always deal with the same person and that is helpful. But he is often too busy and has too many accounts on his schedule that day to spend the amount of time that our home may require. So he's always very rushed and not able to provide the level of service I would prefer to have. I understand that is Orkin’s business model and we have not complained about it. Any pesticide application is better than none. He's generally too busy to get every spot that we would like him to get. It's a bit unfair to ask him to stay longer in our house because that will put him behind schedule. So we're careful not to over burden the individual.
Orkin has helped with pest activity but we live in a very old 1850s house with lots of gaps and holes in the walls and windows. So we probably need more frequent service than the contract provides for. But every time that the gentleman comes, it's successful. We have lots of dead bugs. But we have lots of live bugs that soon appear after the fact. We're generally pleased with just the desire that the technician would have more time to spend on site.
Reviewed May 18, 2022
When we signed up with Orkin, it was Covid time so there was social distancing. It was great. They came into the home, spraying inside the house and the second floor. We put away the dog and they also told us to stay away from the location for a certain amount of time. Then, they took care of the outside. Whenever we saw any insects, we called them and they came right out the very next day and respray or whatever they needed to do to prevent any bugs. The techs are great and like family. I got their numbers. The main one who comes is Eric and we've had a new one who started coming. From my experience around here, Orkin is the best one. I don't see any one else doing what they do around here. So, they’re the ones that stand out. You see Orkin almost everywhere around here.
Reviewed May 16, 2022
Orkin let me know they were going to be out on a certain day and if I didn't like it, I could reschedule. They notified me. Also, the tech was real good.
Reviewed May 3, 2022
When you're out in the middle of 7 1/2 acres in the country, mice consider it their 24/7 job to try to get in the house. Initially, Orkin did not find the mice and the techs came out and did another full reinspection of the house. They found two spots that were overlooked originally. The mice were coming into the house in rooms that they had never entered before. Those accesses were created after Orkin did their initial knockdown of, “Okay. We're taking over the house and the mice are leaving.”
Orkin comes out once a month and they're great. There's a huge difference too. It's spring, the mice are reproducing and we've had a little uptick. We had two this past month and they're due out day after tomorrow. I would imagine that the traps in the crawlspace are full. Orkin is not overlooking the accesses to the house. It's just the mice are creating new accesses.
Reviewed May 2, 2022
Everything seems to be good with Orkin. We had them because we had an American roach problem in our house, and they keep them at bay pretty well. For the most part, if we're home, my wife will explain different areas that we had seen them as they start returning. The techs would go right to that area and treat it extra. So, all the experiences and interactions are good.
Reviewed May 1, 2022
We haven't had any pest problems inside since Orkin started coming. So, having the bug control is a lot better. I had mosquito this year too, and that helped.
Reviewed April 29, 2022
When I moved in this house, all I saw was evidence of mice. Also, I started seeing roaches. I tried to handle it, but it was getting worse. So I called Orkin within a couple of weeks and they’ve been great. I don't see anything anymore. I’ve had three different people. But the guy who comes mostly is a sweetheart. He's a nice guy. He asked me questions, and what I need to do or what I want to do. He's very thorough. Before, the situation would be better after Orkin came but then it would start getting worse again before they come back. But since he’s come, he's really got a handle on it. Orkin is affordable and they do a fine job.
Reviewed April 27, 2022
Would recommend to others. They spray inside and outside and it cuts down on spiders in home. They arrive on time or notify you if going to be late. Representatives are always friendly and personable and accommodating. Very happy customer.
Reviewed April 27, 2022
I love Orkin. I called and inquired about them on my own, and I've used them a couple of times. I have them on a quarterly rotation. I get the necessary emails when they're coming, what time they'll be there, when they’ve left, and how much I'm being charged, and it's also automatically taken out of my account when they do the treatment. I'm very pleased so far. I've just seen water bugs here or there. I've had a gnat problem in the past, and the technician treated the sink drains. That's definitely gotten better in the past few months, almost to where I see none. Every now and then, I'll see one, but I know that's just hard to to treat.
I've had the same technician, Israel, the two different times I've used Orkin, and he is wonderful. He's very attentive and treats what I need treated and explains things to me if there's something new that he's using. If I or my son couldn't be there, he's definitely able to accommodate me when he could come back. If he was gonna be out of town, he would rearrange the schedule so he could get the treatment in either before or after. Israel is also friendly as well as very respectful and well-mannered.
Reviewed April 26, 2022
Orkin comes and sprays around the house and spray inside when I need them to and they do a good job. They come out every other month. They raised the price without telling me. That was a little surprise, but it's okay. I never had a pest problem. So, I called them in originally because somebody sent my niece a present, and when we unwrapped it, there were a couple of roaches in the box. And I was devastated because I don't do well with roaches and bugs. So, I called them out and they have been servicing me ever since because I don't want a problem. Orkin does a great job. They do my porch as well. And I get to sit down on my porch and not feel traumatized because spiders might come down on the awning. So, I love it. And I will keep them because I feel safe.
Reviewed April 24, 2022
Since getting Orkin, we have not had a problem with bugs, mice, or other pests despite others in the neighborhood having difficulty with them. I wouldn’t consider any other service. Additionally, the employees are polite and do their job well.
Reviewed April 24, 2022
I have had the same Orkin man for 15 years. He is so pleasant and nice. He works around my schedule and does a good job for me. And I've been very satisfied. Owen has won a lot of trips with Orkin, which is wonderful that Orkin still does that. I hope they continue to do that after COVID. And he really is deserving of that. Owen is a good representative. I had normal bugs. It's an old house built in 1965 and I'm sure there are cracks and crannies that they can crawl in and then mosquitoes. You should use Orkin.
Reviewed April 23, 2022
Rui is excellent. He listens and helps with all of our pest needs. He is always on time and explains any concerns we have. He is professional and an asset to your company. We have used Orkin for years and are happy with your service!
Reviewed April 23, 2022
Orkin solved my pest control issue. Very good service and technicians. I have recommended Orkin to my daughter and my neighbors. Everyone has been happy. Great Customer Service as well. I have had to contact the office for a billing issue and it was resolved professionally and quickly.
Reviewed April 23, 2022
The guy that we have that we love dearly is a great guy. Whatever we need, he provides. So, we trust him. Ed has been coming out since we started using them. He usually comes out every other month, but we have a problem with scorpions around here in the hill country. I asked that Orkin bump it up. So, Ed comes out now every month. He's always here when we need him. Even if we need a re-treat. I have his phone. I just text him. He usually texts me before he comes. And he's always here. He's a very professional, kind, courteous, knowledgeable guy.
Reviewed April 22, 2022
Since I have been using Orkin. All I have to say is, that I am extremely pleased; with the service that I am provided with. Punctual and friendly. Any questions that you ask, you immediately get a correct answer.. I personally highly recommend Orkin.
Reviewed April 22, 2022
We missed the inspector and as we entered the subdivision we caught him as he was leaving. I know he had other appointments but he was kind enough to return and do the inside inspection. We appreciate him doing that very much.
Reviewed April 22, 2022
Every person I talked to in a company does a very good job. Like I said and I will repeat myself again everybody at the company when I talk to them is able to help me completely and I am very pleased with the service. Thank you very much
Reviewed April 22, 2022
Juan has normally serviced our account the past couple of years - he is great - and we prefer that he be sent to treat our residence each month. Juan is a great tech, always courteous and professional - keep sending Juan please!
Reviewed April 22, 2022
Rob ** is a great representative for Orkin: friendly, respectful of property, on time, conscientious, and thorough. He makes his salary the old fashioned way...by earning it. Whatever his compensation, it probably is not enough. Rob should be the poster representative for Orkin. Please allow him to continue as our service representative.
Reviewed April 22, 2022
We continue to be happy with the service at Orkin. The technicians are so helpful and friendly, and the product is highly effective. And the price is terrific value for the peace of mind we get. We have been a client for years, and we wouldn't consider going anywhere else.
Reviewed April 22, 2022
Technicians are knowledgeable and always keep me informed. Always do a great job! If I need to reschedule or have something different done, there are never complaints. Very accommodating! I love the company, customer service and frequently recommend to friends!
Reviewed April 22, 2022
Been dealing with an ant issue for over 4 years. Orkin has yet to control the condition. Always a new person shows up. No one is taking control of resolving the situation. There is a bunch of old bait that no one has cleaned from the baseboard. Ready to switch companies soon if Orkin does not resolve this issue.
Reviewed April 22, 2022
My person always calls the day before and checks to see if we will be home as we have dogs. Always asks what pest are bothering us. I recommend your company highly to other people. I guess he is retiring soon. We hope that we will receive the same level of service from our next person. I take care of my mom in mornings so he adapts his schedule to accommodate us.
Reviewed April 22, 2022
I am always satisfied with Orkin. I never worry about critters and pests. They are always there if you need them, great communication and affordable. Orkin treats everything I can think of and things I never thought of and more. 100% Satisfied!!!
Reviewed April 22, 2022
The technician is polite and efficient and professional and comes in, replaces bait stations. Do pest control and we sign and he leaves. He lets us know if we have any problem just to call the office and let them know and the technician will come back to our house. We had Orkin going on 8 years and we’re always recommending them.
Reviewed April 22, 2022
Always prior notice of appointment. Always on time, efficient, written record of services performed, polite. Good that same person is sent to perform services on each visit. Recently, I called for an extra visit to treat ant infestation. I received prompt service and treatment that eradicated the problem.
Reviewed April 22, 2022
Took just a short time and did a good job. Did a good job of making sure my home and garage are protected against any type of bug. Told me to call any time if I ever had a problem and he would be sure to come right away.
Reviewed April 22, 2022
Anthony ** has been providing our service for quite a while now and he always does a great job. He’s on time, pleasant and very thorough, checking each room of the house, the basement and small crawl space for pests. He also addresses the garage and exterior perimeter of the house. He has prepared us for ants, flies and wasps for the upcoming summer season. We are very happy with Orkin and our technicians!
Reviewed April 22, 2022
Orkin tech Chris was on time and did a very thorough job. He was very understanding of my situation and kind. The Orkin techs are always professional, friendly and know their jobs and do it well. I would highly recommend them.
Reviewed April 22, 2022
Technician was on time, courteous and thorough. There are so many nooks and crannies and he looked for them and treated them, inside and out. I don't have anything more to say, except that the scheduling seems to be done without first consulting me, so I have to try to get back in touch and that process seems complicated
Reviewed April 22, 2022
Routinely able to rely on the responsiveness, quality of coverage and results for our residential needs. If for some reason the application does not work completely, Orkin is contacted and reapplies a heartier application. We appreciate the responsiveness and ability to rely on the service we purchase. We have been customers for 10+ years and always recommend Orkin to others. We are even considering hiring them for additional needs as well.
Reviewed April 22, 2022
I forgot to mention to the guy spraying that I felt I needed new boxes (those black boxes) they put down, but I forgot. The black boxes have been there a long time and might need to be switched out. I will catch him the next quarter. Spraying from time to time sure helps especially out here in the country. I do not to see spiders in my house. Also I get crickets if I do not spray occasionally.
Reviewed April 22, 2022
Juan was very professional and diligent with the service treatment, great employee for your company. He was thorough and knowledgeable too. You should definitely let him know that his service is greatly appreciated. We also like the company messaging that shows when he is on the way to complete the scheduled service.
Reviewed April 22, 2022
Our Orkin guy, Jimmy, does a fantastic job. He is flexible with timing for service and always comes when scheduled. His positive attitude makes him pleasant to be around. You should give him a promotion (but don't change his responsibility for us) and give him a raise.
Reviewed April 22, 2022
Orkin service people are professional, knowledgeable, and helpful. I appreciate their promptness. If an issue arises outside of regular services a call to Orkin will get prompt attention. I have had their service for several years and will continue with this dependable service.
Reviewed April 22, 2022
Love the Orkin service! Pests are gone and because they are careful and let me know when they are coming, I never have to worry about my children or pets. I feel confident in safety of the chemicals they use and I am provided a full disclosure of all ingredients used along with a complete billing.
Reviewed April 22, 2022
Orkin pest control is on time, very friendly. Their fees are reasonable and I highly recommend them. I have used them for several years now and I am more than pleased with my service. I’m sure you would be also if you gave them a try.
Reviewed April 22, 2022
They are always professional and knowledgeable. They look over the house and outside to make sure there are no pest. They always ask if we have seen anything new or any activity. Glad they come and protect our home and outside.
Reviewed April 22, 2022
Orkin Pest Control came in and did their bi-monthly insect check inspection, and sprayed around the outside of the house as I requested. Did what I asked them to do. I had the least of all things, a ladybug infestation. They helped me with some ground wasp that I had at one point. And they did some fire ants. Everything’s going well. I just got a new person this time. My previous pest control person was very personable and followed directions. What I really appreciated about them is they know the boundaries for the house. Sometimes, “Hey, don’t go in that room over there, if you don’t mind,” and they don’t go down there.
Reviewed April 21, 2022
I gave Orkin a try because I get blind ants and carpenter ants in my house sometimes. It was horrendous. A tech named Tyrone looked at the situation and he was so nice. When I have questions, he listens to what I have to say then he tells me what it is or he'll spray. For the ants, he started putting stuff and went, “They're going to take this to the queen and then where they come in, I'm going to seal it up afterwards." He wanted to make sure they do that so it could destroy the nest. That seemed to have worked. He came and he plugged it up. I also have problems with hornets sometimes coming into my house. I've had Orkin now for a little over a year and I have not seen or heard of anything, which is great. So far, so good. Get Orkin. They may be a little pricey, but they're worth it.
Reviewed April 20, 2022
Orkin sets up service schedules then I get an email saying they would be coming next week at such and such a time. I then get an email saying they're on their way. A person shows up and if I'm home, they'll ask me if there are any other issues. If I'm not home, they just go ahead and spray. Recently, they sprayed for mosquitoes around the house. The experience with their techs has been very positive and they're very pleasant to deal with.
I use Orkin not just for mosquitoes, but also for any kind of bugs. I used them when I had an infestation outside of yellowjackets and they had built this massive nest in one of the bushes. A guy got the suit out and he took care of it. That was the end of it. I also used Orkin when I had a mice infestation. The guy that came in set traps and did everything.
In my previous house, I used Terminix because there were termite issues. When I moved here, I had a problem with some other things. I called up Terminix and they told me, "No. We don't do that." Orkin did. Since I've been in this house now since 2014, I have exclusively used Orkin for spraying for bugs. They do that four times a year. They also spray the bushes for that type of thing. I'm very pleased with our service.
Reviewed April 19, 2022
Most of the time, I enjoy the program, the notification process, and all of that. Lately, I've been having trouble getting a service window. They told me that they would come on a specific day, but I don't get my service window. So, I have to call and say, "When are you coming?" Because I can't sit around and wait all day. I need to know. And they would give me a two or a three-hour window and it works just fine. But we schedule in advance, I always know when they're coming, I get my text messages and an email. So, it's great. They're always on time. Quick and easy. They do their service and they get it out of the way.
The techs have always been very helpful. I'm partially disabled, so the tech would even get up and knock down little wasp nests as they start so that I don't have to get up on a ladder, in addition to spraying and checking everything. Also, they have always explained to me what they were using, whether it would be harmful to my pets. They have always been very clear and helpful in the years that I've had them.
I've only had one issue where I had some mice come in my garage, and into my basement. And they dropped those little sticky papers and that took care of the issue. Unfortunately, I had to pick up the critters stuck to the papers, but it was less traumatic than I thought it would be. And that took care of the problem and he explained to me where he believed they were coming in. So, I took care of that issue. He was very clear on what he thought I could do to prevent it from reoccurring and I've not had an issue since. They were mice. They were just coming in because it was cold.
Reviewed April 18, 2022
We had some tiny ants in the kitchen and other places in the house. Orkin was able to resolve the problem by coming down bi-monthly. We don't have any problem with the pests while they keep up the treatment. Our tech is fine. He's not the first one, but he was a good replacement. I like knowing ahead of time when he's going to be here. Before, Orkin was not giving me enough notice of when they were coming by because sometimes I would be out of state and the tech couldn't get in the house. But they resolved that issue. The technician himself now makes sure I knew ahead of time when he was coming by.
Reviewed April 17, 2022
When I first started, the ants were gone for a long time. But now, I've had to call almost every month about seeing more ants. There were a couple of months in the really colder months. But then, I'm still seeing ants. That was one of the main reasons that I contracted with Orkin in the first place because they were taking over my kitchen. But anybody who's ever come has always been very nice. They listened and did their job well.
Reviewed April 16, 2022
Every time they come over, they’ve been very, very thorough, which I really appreciate. Normally, they take care of the yard and everything outside the yard. They took excellent care of the outside of the house. But about three weeks ago, we found some ants in one of our cupboards. The ants came in with one of the boxes of cereal that we had. So I had Orkin come out and the tech took a look at what we had and what I saw. He said that there was no trail of ants. But he still sprayed around that little area there to be sure and there have been no ants since. Now, we check our cereal boxes when we bring them back from the store.
Reviewed April 15, 2022
I am incredibly impressed with them, or I wouldn't have kept them on for three years. They're amazing. I am into eight months after losing my husband of 41 years. So when they come to the house, they're also very empathetic and kind.
Reviewed April 14, 2022
They make their regular visits and everything's under control. The biggest problem that I had was sugar ants. They come in and invade the kitchen. But we didn't see any ant inside the house last year. Then, getting into this late summer, I hate spiders with a passion, so Orkin keeps those away too. The tech who comes out is very professional. He always stops to chat for a minute to make sure there are no problems.
Reviewed April 13, 2022
They quoted 10,000 for termite work and charged over $12,000. Did not answer repeated requests for help. Service itself was mixed - the sales rep not corresponding with the technician about what was agreed. I feel like I’ve been fleeced.
Reviewed April 12, 2022
Hope you can inform viewers about this before they hire Orkin. I hired Orkin Pest Control to tent my home for termites at a charge of 2,890 dollars. At first I thought that this was a pretty high price. The Orkin Salesman told me that none of their competition could do what they do. As soon as he left I called a company named Absolute Pest control and left my number for a call back quote. While waiting for a call back from Absolute, my wife told me not to go with a generic or no name company. I decided to tell the Absolute people never - mind, I would go with Orkin. After I signed the contract with Orkin, they (Orkin) sub-contracted the job to Absolute, the same company that I turned down for the job.
The point I'm trying to make is Orkin does not tell customers that they themselves do no do the fumigation, instead they jack up the price and then hire generic companies to do the job. I'm not looking to be on the news but I felt ripped off after I found out that the company I turned down got the job without my knowledge.. I can provide all relevant information so you can inform your viewers about this.
Reviewed April 9, 2022
Orkin explained things that needed to be done and how much it would cost. They were courteous and professional about it. Also, the techs were very professional and friendly. There is usually one who comes out here once a month to spray for mosquitoes, ants, just generally around the outside of the house, making sure that no bugs enter. Those were good experiences. Give Orkin a try.
Reviewed April 8, 2022
We have used Orkin for three years and we really like them. The tech comes out every other month. He's very nice and does a very good job. I can tell that he's very knowledgeable about the spiders and the different types. When we have questions or we have something going on, he can explain to us what is the best route and why and what spiders do.
Reviewed April 7, 2022
Orkin Pest Control always gives me a heads-up when they arrive. They're courteous and they get through the job quickly.
Reviewed April 6, 2022
Orkin is dependable. I have a monthly service with them and they worked great. We moved to the country, and there were spiders. It was a seamless move, in terms of my service with them. The techs have been very friendly and informative. As far as pests go, if it's out of the range of what they do, let's say wildlife, I didn't find that they were very helpful in figuring out how to handle that. But they knock on the door if I'm around and ask if there are new issues that I want to have checked out.
Reviewed April 5, 2022
I'm already set for my service with Orkin. It's already programmed in and it has been good.
Reviewed April 4, 2022
Orkin Pest Control has always been outstanding. We appreciated their service. We aren't bothered by pests. We bought a new home and we had a lot of ants when they first moved in, but that has been rectified.
Reviewed April 2, 2022
I have monthly service with Orkin where they treat my house and yard. They've been nothing but helpful since they started doing my home. When I started with them, I had an issue inside my home. I no longer have that and it really went away in six months, but I still have Orkin. But I see ants and fleas in my yard so I treat on top of their treatment. Every time they come, I have to pinpoint exactly where I'm seeing activity and then have them focus on that.
Reviewed March 29, 2022
We have Orkin come out quarterly. They send a text and an email saying when my next appointment is a week before. Then, they send out another reminder the day before. Also, Greg does a wonderful job. I get a text when he's on his way and he does what he needs to do. He asks if there's anything going on, anything that needs to be addressed, or any questions I might have. We talk and visit for a bit about what's going on if there is anything and if there's nothing, he does the normal stuff. He’s very thorough.
Reviewed March 25, 2022
Orkin has been among the companies that have treated us the best. They've got a gal named Jennifer in the Kokomo office. If they do anything to that woman, I'll drop Orkin like a hot fire. She is everything anybody could ask in the way of a workman, in the way of a representative for a company. She's getting her office work done like nobody's business, and there's nobody who can replace her. When Orkin loses her, I don't think they'll find a replacement half her value. The man that comes here every first week of an odd-numbered month does an excellent job. He's thorough and still very friendly. He comes in talking like he’s your neighbor or maybe a brother in Christ at church for that matter. He's so personal. I'm not sure how many men like him they've got at Orkin, but I would dare say they don't have anybody better.
Reviewed March 24, 2022
I signed up with Orkin to get rid of carpenter ants and now the ants are gone. Their technician comes every three month. I like him. We called him one time because we had some debris in the house, and we wondered if it was ants or mice or what. He came, looked it over, and took some samples. He said he thought it was just the house settling, and that's indeed what it turned out to be. He goes above and beyond. He seems to know what he's doing.
Reviewed March 23, 2022
I like that we have had the same technician from the first visit for every visit. We love him. He is polite and always friendly. At first, it was awkward but once I got used to him coming out, it was always a very nice interaction. It's gotten to the point where if I can't be home, I'll call them and let them know I left the door unlocked. He has my permission to come in and spray, and do what he's got to do. He always locks the door on his way out like I asked. He always makes my toddler laugh when he's here and he always chit-chats with my older kids if they're home and he happens to come by.
The issues on the billing have been my thought for the most part. Orkin has easy pay where you can pay 48 and some change each month instead of the 96 on the date of your service. They make that very easy and I never had any issues. The only issue I have on my part is when I have to cancel the card and I always forget to call back and put it on file. On their end, it's great, though. They're always good and polite.
Reviewed March 22, 2022
I like the customer service and the professionalism of the people that work for Orkin. Dealing with the techs have been great. I just call the main office if I have to reschedule. It’s a very easy company.
Reviewed March 21, 2022
I'm a very pleased customer. I started Orkin especially for boxelder bug issues but they've also helped with other issues I've had with flies and those that look like they’re bugs, but they're not. They have come and done inside and out several times and the boxelder population has decreased considerably inside my house. I don't mind them on the outside. It's just when they're crawling around all over the inside. The difference is unbelievable, just three weeks later. My normal starting month would have been April but when I called in March last month because I was having so much trouble with boxelder bugs, they came out right away, even though I wasn't scheduled for a date yet. So that was also very helpful.
All the techs have been awesome. The last gentleman who came out in March was probably the best I've ever had. He was so fun to talk to so I enjoyed his personality. He explained a lot of things that I didn't know about my home, the wood siding, what lives in it and how I can best deal with the pests that get inside. I shared some of that information with my neighbors and I said that I got this from Orkin. So, I'm trying to also be a PR person for Orkin's services because I appreciate it very much. If I thought of something I would ask the technician. If I have questions, they answer them right away. My whole home is more comfortable because the boxelders aren't crawling everywhere. We had two boxelder trees in the backyard, which we got rid of over nine years ago but I have a wood siding house. They still live in that wood siding and that's where Orkin is trying to take out that population that is still in my home.
Reviewed March 20, 2022
People don't want to see bugs. I use Orkin for general maintenance at a rental property that is on the water and in a rural area and I have had no issues with pests since using them. The customer service has been outstanding. I know the girl that I chat with there. I call her direct and she makes things happen because I have to schedule their appointments when I’m down at the property, which is about two hours away from me. There's a new tech. The old one, Joe, who I knew for years, retired. The tech that they had last time was phenomenal. He was very thorough.
Reviewed March 19, 2022
Orkin stayed on top of things. Anytime we called and we had an issue, they've come right out. They've taken care of everything. After the last time they came, we haven't seen anything in two weeks. The techs have been really good. They do the outside of the house first and come in if we have an issue inside the house.
Reviewed March 18, 2022
Orkin made signing-up with them a no-brainer. It was simple to do, not expensive and they get the job done. We are at a maintenance cycle with them and they come out about once every two months. But if I have a problem, I call and they come right out. Billing and scheduling are as easy as pie. They couldn't make it any easier. Dealing with the techs has always been professional. They’ve been very nice. The guy complimented us on the remodel we did in our basement.
Reviewed March 15, 2022
I really like Orkin. The pests are gone. I live where there are lots of trees and everybody has a problem with ants. I don’t. I had a different technician each time, and I had a certain requirement because I have an area for a cat. So, I had to be home all the time to explain to not spray anything around this area. But I've had this one now for almost two years, and I love him. Even when I'm not home, he’ll call me when he gets here, tell me that he’s here, and ask me if I have anything that I need him to do. So, that's really going beyond. I love that part.
Reviewed March 14, 2022
We're on a good payment plan with Orkin. I was not at home when they came for the latest service. They came to the door, they were cordial, they talked to my daughter, they told her what they were going to do, and they performed that service. So, everything was as normal as it typically is when they come out and I'm at home. I’d recommend Orkin to other people who have pest issues around their house. Everything that Orkin does is quality work and they stand behind their product and take care of anything that changes in between services.
Reviewed March 10, 2022
When Orkin came out, we were happy with their service and continued. We had a new technician come and I asked him to check under my house and all the little areas where critters could go and he was very thorough. He spent more time than previous technicians and did a very thorough job.
Reviewed March 6, 2022
I’m on a quarterly and I don't know when Orkin is coming so all I do is ask for a heads up. They always give me one because I have dogs and they've been very good about that. But we've been working from home too, so it's all good. When they call, I tell them my concerns. I haven't had ants in my house since I've hired them so I have no complaints. We had termites but we didn't use Orkin and when I told the Orkin tech that, he said he could beef up in that area. It’s always been wonderful. We have these black outdoor black cockroaches that live in the dirt and under the rocks and maybe once in a while, I find one by the washing machine garage. I’d assume they're looking for water and I tell the tech that. He says he'll put more granules here and there.
Reviewed March 5, 2022
Orkin initially came out for chicken bugs and fleas, and they are phenomenal. They come out, do what they say they’re gonna do, on time every time and returned phone calls. I used a pest control here in South Florida, and they could learn a lesson from them. The Orkin group that I use is in Greenville and I live in South Florida. They come once a month. The guy would send an email when he would be coming and would show up when he said he was gonna come. They put a lockbox on my property and because I’m not there all the time, they let themselves in and out, and lock up. The billing goes right out of my credit card every month. I’ve had zero issues with them in a couple of years. I don’t need any additional services but I would highly recommend Orkin to anybody.
Reviewed March 4, 2022
Scheduling and billing with Orkin is perfect. They usually come out once a month and if I need them to come in between, I text my person, and she lets me know when she can come. I've had the same technician since we started and she's a friend. So, she comes in, talks with the kids and does her thing. The bugs go away. It's been an awesome experience with Orkin and people should use it because the stuff they use works. They got rid of a bee's nest and the tech got rid of a ton of ant problems.
Reviewed March 3, 2022
The employees at Orkin are much nicer and accommodating, and the prices are better. They come here every other month and usually, they text me a time and a day. If it's no good for me, I'll call them and change it. Our exterminator is named Jorge and he's been coming here for a long time. He's fantastic. We couldn't have a better exterminator. We don't have any bugs and anytime I've had a problem in between visits, he'd be here in a flash. I've been telling others especially my old stubborn parents that they need to go with Orkin Pest Control. It's the best choice.
Reviewed Feb. 26, 2022
Orkin is very thorough, knowledgeable, and listens to what its customer says.
Reviewed Feb. 25, 2022
As soon as we bought this home, we started right in with Orkin. We called them before we even moved in. I love their service. It's great. I have my Orkin man that I use because I like the same person to come to my home every time, and they've been good at that instead of sending different people. The only thing that I've ever had anything that I do is sometimes they want to schedule the appointment a little sooner and I call them to move it out a week. They always send me an email and all I have to do is either call Jacob directly or call Orkin and they reschedule it for me for a week.
The pest activity is very much under control. When I called them the first time and set up with it, they had to come three times a week to begin with, because when we bought the house we saw signs of termite. We also saw sugar ants in our closet. With the cold weather, this last year and the fires the year before, on the neighborhood app, everybody in our area was having problems with rodents. And we did, too. But our Orkin man came out and went under the house and stuffed the coily stuff so that they couldn't get through it. My husband was in the house and anywhere they could see a light, they were both stuffing from both directions. We haven't had any problems since. The tech still goes under the house and takes the traps out, empties them if anything's in them. So, we're extremely happy with our Orkin service.
Everybody's always polite when I call to pay my bill. I don't like strangers knocking on my door and if they couldn't get somebody steady, even the owner or manager of this area would be willing to come do it himself for me. So, I have nothing but good things to say about the company. The reps are all good and I like them all. I know them by name.
Reviewed Feb. 24, 2022
Greg, the person who comes out, is great. He's nice and always asks me if there's anywhere else I need to spray other than my basement. Occasionally, I've seen spiders in my back bathroom and he sprays back there too for me. During spring, he does spring spray around the foundation. I’m still getting spiders in my basement. So, the stuff isn't totally working, but it's not as bad as it had been. If the monthly cost was not so expensive, I'd probably have Orkin come out monthly. But as it is, I had it reduced down to quarterly so I could afford it.
Reviewed Feb. 23, 2022
We had a nice experience with Orkin. Robert was on time and worked quickly. He was very polite and friendly. We've been with Orkin for 40 years. About 30 years ago, there were some problems. But since then, everything's great.
Reviewed Feb. 22, 2022
The Orkin tech has been very good. His name is Joe. He’s very friendly and courteous.
Reviewed Feb. 21, 2022
They seem to be doing a good job. Everything is working fine.
Reviewed Feb. 20, 2022
I only have Orkin service the outside of my property and my shed. I usually get a notice a day or two before the technicians are going to come, and then I get a notice on the day that they're coming and that they're on the way. I get a notice that they're here. Since it's just outside the house that they service and the shed, I don't have to be here and I like that. The technicians were very polite and professional. I haven't experienced any bugs creeping into my house and there have been no spiders falling out of the light fixtures outside. So I'm happy. I like the price and I also like the fact that the service is every other month. I haven't experienced the problem since they started servicing the property.
Reviewed Feb. 19, 2022
They come every quarter and they also let me know when they're coming. The technician that comes to my house is great and friendly, too. He does a good job.
Reviewed Feb. 18, 2022
I have used Orkin for years. They are very good at their work. I have recommended them to several others. Why keep dealing with spray cans with harmful chemicals and odors. Orkin does a very good job.
Reviewed Feb. 18, 2022
We live out in the country and we got a lot of bugs. We had Orkin come out to get our house pest-free. Scheduling service with them is easy. They just schedule it, let us know when they're able to come. We had one incident about billing a couple of months ago. It took a little while for them to get it figured out. But they eventually got it sorted out. They addressed it okay. They got it taken care of after. That’s the only downfall. But their service has always been good. The tech was nice, friendly and thorough. He came in and did what he needed to do. He was also quick. They also get to our house right on time and that's amazing. We used to have a ton of spiders. We had black widows and all kinds of crazy ones. But I haven't seen too many since they started doing it. We're happy with them.
Reviewed Feb. 17, 2022
We are very satisfied with the professionalism and service that is provided by our tech Colton. He is very kind, thorough and professional. He addresses any concern we may have and addresses it appropriately.
Reviewed Feb. 17, 2022
Service representative Travis always asks if I’ve seen any issues of concern. He then reviews those issues, if any, and thoroughly treats the property. He answers all questions and reviews his treatment and any suggestions he might have (like sealing a crack that could allow pest access). Vey efficient and professional service.
Reviewed Feb. 17, 2022
I've been with Orkin for quite some time. Thankfully to one little mistake of getting a used dishwasher we got infested with roaches. Since then they cleared all my bug infestation we had since we live in an area where spiders are everywhere. Lol they're finally gone. Especially the wonderful guy that comes here has been great. We miss him when he's not around. Lol.
Reviewed Feb. 17, 2022
When my service guy comes for our scheduled appointment, he is pleasant and friendly. He does his job well and takes time to listen to any concerns I have. So far, my pest control has worked beautifully!
Reviewed Feb. 17, 2022
Technician did an excellent job! Suggestion, even though treatment does not require the tech to come inside home, suggest that he at least knocks or rings doorbell to let the occupants know he is here to do the treatment..
Reviewed Feb. 17, 2022
I've used Orkin for a few years now and love the service I've always received. Initially when I moved into my house several years ago I had pill bugs, little black beetle looking things. I haven't seen them since that time. The techs are always friendly and ALWAYS on time. I like the reminders they send too. My last tech was Jason P. who is customer service oriented, gets the job done and cares about what he does. I would highly recommend this service if you have an aversion to those creepy crawly things.
Reviewed Feb. 17, 2022
The service technicians are always on time and listen to everything that you need to have done. The staff that make the appointments do so with speed and accuracy. If I have any problems before my appointment a tech will come out and make sure that it is taken care of.
Reviewed Feb. 17, 2022
I have had three other companies and none were able to solve my ant problem or deal with the elm seed beetle infestation. All the bugs are gone now that Orkin handles it. Not to mention that Cody is the most wonderfully genuine guy!
Reviewed Feb. 17, 2022
After a while, you get to let the service rep do his job and it appears so seamless. Our home has been nearly pest free and if I do have problems, the response is very quick and efficient. I have even contracted to have the company do my son's home in Huntington Beach. Again, pest-free.
Reviewed Feb. 17, 2022
We've had Orkin for at least six years. When we got them, we were having such trouble with fire ants. We've had three techs and they've been good. But sometimes, they just didn't get what I was trying to say. We had a couple of people in between that were not good and who mouthed off to me and I will not accept that ever. One of them even said, "We're just gonna have to talk to your husband about that." That pissed me off and I said, "You don't have to talk to him. I'm the master gardener here and I know what I'm talking about. So, if you don't want to talk with me, you can just pack your gear up and you can leave," and he did. At which point, I called Orkin.
But, we've been really pleased with most of the Orkin services. We've always had great service and we love our Orkin man, Robert. He is a superstar. He shows up 5 to 10 minutes ahead so that he can get all of his products out, get his suit on and he has a mask. I show him the problem and he gets the supplies that are appropriate for what my problems are. If he doesn't have the right product with him, he would say, "I would be happy to go back to the office and get the product and come back." I really like him.
Reviewed Feb. 16, 2022
The Orkin techs are very nice and knowledgeable. They come and explain everything to us. If we ask them to only do the outside of the house, they respect that, and they only do the outside. They've always listened to whatever we had to say. They're courteous, polite, thorough and they do a wonderful job. I would recommend them for their courtesy. We had trouble where we lived before with bugs. We had cockroaches and raccoons. Now, we've had one mouse and it was trapped in their little white thing in the garage. We've had a few bugs or crickets here and there, but not in the house. So, we feel very fortunate compared to what we ran into the last time.
Reviewed Feb. 15, 2022
For the first six months with Orkin, I had a gentleman that was coming and his service was extremely well. I loved it. But he relocated and then, Orkin sent me a young man and I was not satisfied with his service. He was in 20 minutes and he had done the whole entire house. It’s two floors and around the outside and within 20 minutes, he was gone. I was still seeing bugs afterward. I contacted Orkin and I told them that I was not pleased with their services. The tech didn't take the time, unlike the other gentleman that I had. It took Orkin about two months to finally get it right. I decided I was gonna give them one more try and the last gentleman that came out did a good job.
Reviewed Feb. 11, 2022
The thing that I most appreciate about Orkin is flexibility. They are always so gracious on the phone. I never feel guilty about having to change an appointment and that's really important to me. I also have appreciated the people who have come. I had one of the best people in their organization come for my very first visit. They educated me as to what they were seeing, what was happening, et cetera, and I appreciate being educated.
For the most part, there has been consistency with Orkin. The same service person comes all the time. That changed over time. But I would much prefer to have somebody who's consistent because you're inviting somebody into your home so you want somebody you're comfortable with. Orkin also listens. If I have a question, they answer it for me and I really appreciate that. They've been reliable too. In a sense, there's been a few things that have been missed. I still have one problem that I've had since I've had them and we still haven't resolved it yet, but we've been trying.
Reviewed Feb. 4, 2022
The technicians sometimes rotate and go to different branches or areas. But each and every one of them is absolutely nothing short of amazing. I've had Mickey Mouses in my attic and they took care of them. Then there were little pesky little roach guys that have been coming in and I was freaking out. But Orkin was there to help. They set me up with my little roach motels, and they sprayed. They were awesome. I have not seen a roach in a while. Orkin is one of the most pleasant companies I've ever, ever, ever had the opportunity of servicing me. I've had another privately owned company come and knock on my door but I would still rather pay Orkin a little bit more for the experience. I would not go anywhere else.
Thank you for your positive feedback Danielle. We are pleased to hear that the technicians are doing a great job.
Reviewed Jan. 31, 2022
My mom likes Orkin's service. I asked her if she wanted to change it and she said no. They always send out really nice people and they're patient with her. She's older and forgets a lot and they are very thorough, even when she forgets that they came and she would call them, they would come right back out and do it again. They never complain.
Reviewed Jan. 29, 2022
Normally, Orkin comes and I'm not even home but they've always been great to us. I would leave a key to one of the guys who came most of the time so he could come in but he doesn't work there anymore. I trusted him that much. We have never had any problems at all with any pest activity after the techs leave.
Thank you Kim for your positive feedback.
Reviewed Jan. 26, 2022
The technicians dress and act professionally. They're very good about coming monthly and setting up and texting the night before, which is good service. But I have heard a lot of complaints about the upper management from the people that came into my home and this has been going on for years.
Reviewed Jan. 25, 2022
With Orkin, we never know what we’ll get. I like that when I ask them to do something, they do it. But I would rather them just do it. Consistency would be nice to improve on. Sometimes, they just say that they're gonna spray outside unless I say I need them to spray inside, too. But the last guy who came was really good. He did everything.
Thank you for your positive feedback Cheyanne.
Reviewed Jan. 24, 2022
I'm very happy with Orkin. They're here when they say they're going to be here. They treat my house well, that I don't have issues that I was having with rodents and bugs. It is winter here in Iowa, and mice look to get in your house. I've had a couple, but they have traps all over. Sometimes I catch one or two, but it's been a while.
Thank you for your positive feedback Debbie.
Reviewed Jan. 23, 2022
The customer service has been great. If we've had to have a callback, they've come the very next day or as soon as possible. We had problems with a wasp in a pipe and they were 100% in getting that taken care of right away. Because we have a person who comes and does our lawn, and we didn't want him getting hurt from that. I'm 100% satisfied. They've done very well.
Thank you for your positive feedback Cheryl.
Reviewed Jan. 22, 2022
Orkin comes out every quarter. They spray for bugs. Also, I live in an area where there's a lot of open land, and so mice like to come into the house. But ever since I've used them, I don't have any mice. They bait the traps around the house. Then they check them and make sure everything’s staying fine. They're always very polite. The thing I like about them the most is that if there's a problem after they've come out with any kind of insect, they come back out and they keep coming back until the problem is solved, and it's not an extra charge. They know what they’re doing and if they don’t know, they figure it out. Also, they’re very polite.
Thank you for your positive feedback Beth. We are pleased to hear that we are doing a good job.
Reviewed Jan. 21, 2022
Orkin notifies me when they're going to be in the area and they set up a timeframe, like a two-hour window. If I'm not going to be here, all I have to do is call them and reschedule. It's really easy. It's a really good service. We have the same guy come every time. He's real thorough. Ever since he started coming, we haven't had any issues with anything. During the first month in this house, I noticed scorpions and I'm so terrified of them. But ever since we've had Orkin, we haven't had any. If we see any, now they're dead. So he's doing an awesome job.
Thank you for your positive feedback Cheryl. We are pleased to hear you're enjoying our communication for scheduling and that the scorpions are gone.
Reviewed Jan. 20, 2022
Scheduling for service is pretty quick. The guy calls us and then I get a text message when the techs come. Then he calls me and the techs show up. The tech is courteous. We let him know what the problem is and where it is. Then he puts the job down. Orkin is top-notch.
Thank you for your positive feedback Kevin.
Reviewed Jan. 14, 2022
I had a pest problem at the house and Orkin was the biggest name. I saw their trucks around and I called, and I've been satisfied with them. They do my mice, my ticks and my mosquitoes in the summertime. I haven't seen a mouse in a long time. They come quarterly and they should be coming out next month. Oliver, the tech, comes in the garage door and does every corner of that garage and replaces the sticky traps. He also looks at the spring traps. Then, he goes from there into my basement. He goes to every corner where he has traps and inspects them. If there's anything in them, most of the time, it's huge spiders that go in. So, he squashes them and puts in brand new sticky traps on the ground and up in the ceiling. He does that on the first floor and goes up on the second floor, which is my side of the house. He goes up in the attic and does the same thing. It's the same amount of effort. He shows me things that I should be thinking about.
Thank you Ralph for your positive feedback. We are happy to hear that Oliver is doing a great job.
Reviewed Jan. 13, 2022
Matt's customer service skills are above and beyond. And that is what keeps me with Orkin. Because when he left because Orkin routed him somewhere else for a bit, and I got some other gentlemen, it was not the same and I was going to leave because of that. But when somebody treats you with the utmost respect, asks about your schedule – “If I was running a little early, would that be okay?” Or he would call and say, “I'm running a little late.” I appreciate someone like that. He puts the customer as the priority. He's very courteous and reliable. In this day and age, it's hard to get good customer service.
Reviewed Jan. 13, 2022
Our technician is terrific. My only complaint this month is that we were not notified as to the time he would get here. Usually the company sends us an email three or four days before the scheduled service and then again the day before. There was no email this month
Reviewed Jan. 12, 2022
Our house had been seriously infested for years. Previous companies had given up. Orkin doesn't give up. They keep working with us to see us through. Things have improved tremendously. Everyone is friendly and easy to work with.
Reviewed Jan. 11, 2022
I've used Orkin in my Colorado home for quite a few years. My technician, Winston, is great. He's always courteous, on time and thorough. He makes sure the appt is convenient for me, not just for his route. He explains his reports, and always goes the extra mile if I have other pest control questions/needs that are not part of the normal service. He always finds a solution. Orkin has been a great service for my home.
Reviewed Jan. 11, 2022
Orkin comes out every three months and they email me the day of arrival. They change technicians once in a while. But I really like the technician that I have. He's good at his job and he's answered any question I've ever had for him.
Thank you Carey for your positive feedback, we are pleased to hear your technician is doing a great job.
Reviewed Jan. 3, 2022
95% of the people that have come to my house have been fabulous. They are prompt. When I first started with Orkin, I had the worst infestation of black widow spiders under my house that anybody had ever seen. They are diligent about it and I rarely see black widows ever now. I also asked them to please knock down the hornet's nest, and they did. They crawl under my house and check for the traps. They don’t balk. I’m really happy with them.
The customer service at Orkin is abominable. I have set up that they need to let me know that they're going to be here on a specific day between 12:00 and 3:00, and they will send me a technician on another day between 6:00 and 9:00 in the evening, or they will say the technician is going to be there on another day between 5:00 and 8:00 in the evening. When the technician would arrive at the regular time, I'd tell him, “You’re supposed to be here between 5:00 and 8:00 tonight.” He'd tell me, "They told me to be here between 12:00 and 2:00.” The customer service is not telling them what they're telling me. It’s horrifying.
Reviewed Jan. 2, 2022
I've had three technicians with Orkin. The first one was very nice and I really liked him. I also really liked the second one, Taylor. But I'm not really sure about this third guy. He made a really weird joke the first day that I met him and it was not funny. I'm deeply considering canceling Orkin because I don't like him and he just creeps me out. Other than that, as far as customer service, sometimes if I were going to call with a problem, they wouldn't get the message to the technician in a timely fashion, so that's kind of annoying. But that only happened a couple times.
When I had Taylor, he gave me the direct work cellular phone so I could let him know I have a problem, then he would come and take care of it. So I didn't have to call the main office. He was also flexible and he would know the areas where I didn't want him to go. I didn't have to tell him every time not to go upstairs and not to spray there because my kids have asthma. He had a good memory for the job. Another reason I was really fond of him was that he would just come and do what he had to do.
Reviewed Jan. 1, 2022
We love Orkin, and we absolutely love the technician that comes out. It’s the same guy every time and he's been awesome. He's very personable and very attentive to detail. He's respectful of the pets and the areas of the house that we don't want him to go to. He’s been so good that we recommended them to neighbors, and they signed up for a contract.
Reviewed Dec. 31, 2021
I have regularly scheduled pest control service with Orkin. I received a phone call to schedule it pretty much at my exact convenience of when I wanted. The gentlemen sent me a text when he was on his way and when he was outside. He did the job very well. For a while, scheduling was a pain in the butt. I'm a teacher and they would schedule me for 9:00 in the morning. I got them to switch that and now ever since, they've worked with me really well. It's almost better than I would expect for most other services. Things have been good.
Thank you Joel for the positive feedback.
Reviewed Dec. 30, 2021
Orkin’s been around for a long time. It’s a name I’m familiar with. So, when we had an ant problem, the first place I called was Orkin. They responded quickly and came out right away. To me, that's important. They schedule a service call ahead of time, and I don't have to be there since it's all outdoors where they do the treatment. It's every two months and at the beginning of the month, I go online and see what day they've scheduled it for. If that day doesn't work for me, I can call and reschedule. So, I've been very pleased that they take the initiative and set up the appointments. The technicians are very polite and I have no problem with them. I would recommend people I know to call Orkin.
Thank you Mary for your positive feedback. We are happy to hear that our technicians are doing an awesome job!
Reviewed Dec. 29, 2021
We moved into this new house almost 22 years ago and ants were taking over the brand new house. There was nothing that my husband or I could do to win this war. I knew of Orkin, and I called them, and the rest is history. They’ve done a good job for us.
Reviewed Dec. 15, 2021
We're very pleased with Orkin. We've been with them ever since we've been here and in our other house for maybe 40 years or so. Their tech does real good. Right now, I've been having him just spray on the outside because of all the COVID. It's been great. We haven't had any bugs inside and he's very pleasant and very nice. He always knocks on the door and lets us know before on our email that he's coming. Last time, he came to the back door because we have a back drive and he said, "I just came back in instead of the front." He makes sure he sprays everything on the outside. We had John for years, and he retired and he was very friendly. This man that we have now, Kelvin, is very good and I'm very pleased with him. He's very polite.
Reviewed Dec. 8, 2021
Orkin lets you know ahead of time that they're coming. It might not have been routinely the same day of the week in each month, but there also was a change in the technicians, and that probably caused that kind of schedule where you didn't know for sure what day they were coming each month. The tech who comes is very courteous and kind. He explains what he's doing. They keep doing their job and conquering what I ask them to conquer. It's worth the money I spend each year.
Thank you for your positive feedback Nancy and for being a loyal Orkin customer.
Reviewed Dec. 7, 2021
The Orkin employee is very friendly and respectful. He is always willing to listen and answer any questions. I always get a notification about the day of service and I have the chance to change it if I need to.
Reviewed Dec. 7, 2021
We had an infestation of silverfish one summer and Orkin helped us get rid of them. Their customer service is great. We have had the same person come for years now. He's watched me have all my kids. It's so nice to have someone that we feel so comfortable with that we just tell them which door to use, so they can let themselves in when we're not home.
Reviewed Dec. 6, 2021
We've had a good experience since we started with Orkin. The tech is very positive and outgoing. He's thoughtful too if I need anything. He's been great. I'm a busy person and I don't have time to mess with billing or mess with unwanted questions. So, it's easy working with Orkin. I don't have to worry about anything.
Reviewed Dec. 5, 2021
In the beginning, there was quite a turnover of technicians, which didn't really surprise me. But for the last nine years, we had the same guy all the time and he's very good. We pointed out something when he was there and we didn't plan on him doing anything extra, but he was very willing to help. We're very happy with him. Orkin is very dependable.
We had problems with ants coming into the house last summer and when we called the office, the manager had a smartass attitude. We asked him, “Why are we getting ants if we've been paying you all these years?” He said, “Well, I got one word for you and that's drought.” I knew that had a factor in it, but it didn't seem like it should be the only thing. So I wasn't real happy with that phone conversation because the manager said that he would sign us up for a free termite inspection, but he never did, which was fine. It turned out that the free inspection would not have been the type of inspection that we would have wanted.
Reviewed Dec. 4, 2021
Orkin is affordable and very flexible when the technicians come out with your schedule and they really take care of all the problems. They normally call me before they get here, but this last guy didn't. When he texted me, I wasn't home. However, he waited for me to come home, so that was nice. Even though they just came out, but I saw some spiders, they would come back. That's important to me.
Reviewed Dec. 3, 2021
Our problem is that every three months, we have set up for the last Thursday of the month as I'm on Social Security and I get my money on the fourth Wednesday or fourth Thursday of the month. Orkin said that they have that in their system scheduled, but they still come in for the third Wednesday of the month, and I got to call them every time and change it. It's frustrating. But other than that, the service is great. A couple of times where I've had to call them back out because of some activity, they came out very quickly. The guy that was recently sent was very good and thorough. Unlike some of the other technicians that Orkin had, he spent time applying the solution around all the windows and the doorways and took care of all the traps.
Reviewed Dec. 2, 2021
The gentleman that comes regularly is always concerned about if I've had any problems. He's a new daddy and we talk about the baby a little bit, and he's always been polite. I had an emergency a few years ago. I had some people working on the house, and they discovered a hornet's nest in the ground, so I called Orkin and the phone may have not cooled off before somebody came out and took care of the hornet's nest. I recommended Orkin to somebody in Minnesota. They got enough weather problems there and I knew that if she contacted Orkin and they came out that they would be prompt. The nice young man always calls when he's on his way, and then he will call from the driveway and let me know he's there, and then he knocks on the door before he leaves. He always does a good job.
Reviewed Dec. 1, 2021
Orkin comes every other month and they mostly spray and treat around the foundation. They also check my crawlspace for mice and set insect bait traps inside. I like the technicians. They're a good local company.
Reviewed Nov. 30, 2021
We started with a different company and they were bought by Orkin. They text or call and leave a message and say they're coming. We have a regular person that comes out every other month and he's just in and out.
Reviewed Nov. 29, 2021
I've been with the agency for years, and I've had a nice experience. I've always worked with very nice people, except once when they sent me somebody who hardly did his job. He was a young fellow and I thought he was on something. It was scary. He stayed 10 minutes, and he wasn't right on his feet. It was peculiar and I thought, "Why did they send me someone like that?" But it never happened again. Whoever I had recently was good and he did what he had to do. The one before this one was excellent as well, but he's no longer with Orkin.
Reviewed Nov. 28, 2021
The technicians are great, and I only had to change one once. I have been with Orkin over the span of 30 years and in two different states. They always take care of the problem and they've done a very effective job at helping to control pesky ants. One of their best features, besides controlling pests, is when they're walking around the house, they notice things that need to be fixed. There have been three occasions where they have noticed minor water leaks that we were not aware of, that we were able to take care of because they saw it when they were doing their inspection.
Reviewed Nov. 27, 2021
When they come out, they do a fairly good job. But the technician they have now is not very dependable, and I don't really trust that he's doing the job that the other technician was doing. I have reached out to Orkin about him and they put it on as this is someone that's not used to doing my area. He's kind of new. But when you tell someone you're going to be at the house, and you don't show up for two weeks, that's not acceptable. We have two small dogs and I don't want them outside if something is being sprayed. Also, this technician is not really a people person either.
Reviewed Nov. 26, 2021
Orkin's number one in the business so I'd definitely contact them. They're all local guys so I like that. Plus, they can tailor. You can get them monthly, quarterly, three times a year depending on how you want them.
Reviewed Nov. 25, 2021
I thought Orkin was coming out to treat for bedbugs. One technician made us think that he was treating for everything, including bedbugs, when they come out every other month. I didn't know that we'd only get a bedbug treatment once a year, but anything's better than nothing. On and off, it's been around professional service. I've had good technicians in the past, but I don't particularly care for the technician that comes around recently. He doesn't want me watching him, and sometimes, I tell him to do something and it looks like he's too fast.
Reviewed Nov. 24, 2021
I would definitely recommend Orkin. It's top-notch, and I haven't had any complaints at all. I have the cell number of the guy that handles my cabin, and if I have an issue or need him to do something, he would come by and handle it whenever I need it. He texts me in the week that he's going to be in that area and asks me if the cabin is vacant or if anybody's there. We try to work it out where he comes between clients, when they're cleaning, and he'll come that day and do the work.
Reviewed Nov. 23, 2021
The service has been wonderful, and the guy that comes here with Orkin is very thorough, kind, honest, and lets me follow him around. I only do the service twice a year because I don't want to do it four times. It's too expensive.
Reviewed Nov. 22, 2021
Orkin Pest Control has always been good and between times, they always showed up and addressed the problem. I'm happy with that. Recently, I was notified online that they were setting an appointment, then their person called me saying what day and time they were coming. The lady was very nice, and when the techs came, they ran around the whole house, did everything, and gave me written instructions as to what things I should do to help. They were very nice, cordial, and left their note. Everything went well. They were very diligent about telling me that my rain gutters needed to be cleaned, that they were full of pine needles. I said, "Yeah, I know. I've been meaning to do that." After they left, within a few days, I had it done.
Orkin Company Information
- Company Name:
- Orkin
- Year Founded:
- 1901
- Address:
- 2170 Piedmont Rd. NE
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30324
- Country:
- United States
- Website:
- www.orkin.com

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