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Orkin Pest Control Reviews

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About Orkin

Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.

Visit www.orkin.com
Pros
  • Free estimate
  • Integrated pest management
  • Residential and commercial services
  • 30-day money-back guarantee
Cons
  • Limited pricing information
  • Not available in AK, WY, SD

Orkin Reviews

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    How do I know I can trust these reviews about Orkin?
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    Page 11 Reviews 1275 - 1425
    Verified purchase
    Staff

    Reviewed Oct. 12, 2022

    I have great admiration of Orkin in the ways I see they do business. Thanks for taking care of our needs. Our technician listens to us and cares for all our pest control needs. We live in the country with a lot of trees and the pest can easily get out of hand. Thanks Orkin.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 12, 2022

    Orkin is excellent when having to schedule a call and they make every effort to fit into your time. Incidentally, I have not had any issues with ants, bees, gnats, fruit flies, you name it. We have Orkin at my son's house also. They set mouse traps and take care of flies as well as the house is among a lot of trees and moisture. Definitely recommend.

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    PriceStaffRates

    Reviewed Oct. 12, 2022

    We started with Orkin at our new home. The new home came with lots of ants and spiders. Specially, we worked with Lawrence who is our favorite tech. He is informative and courteous. He made/makes sure to treat all areas we were/are concerned with. We now have no issues with ants and we can live worry free. We appreciate Lawrence and his hard diligent work especially this summer during the heat wave. We also weren’t sure about going with such a big company but prices @ Orkin were/are reasonable and worth it as our tech, Lawrence is a pleasure.

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    Punctuality & Speed

    Reviewed Oct. 12, 2022

    It’s much much better. Ty. I had a very bad infestation and with each visit I'm seeing drastic improvements. I wish I would have started the services sooner rather than later. It has definitely been a game changer for me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 12, 2022

    Very pleased with my service. I have been with Orkin for many years. Our technician, Johnathan, is wonderful and has the best customer service. He is always willing to go the extra mile. Orkin is very accommodating regarding my work schedule and when I can be home to schedule my service.

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    Verified purchase
    Staff

    Reviewed Oct. 12, 2022

    Orkin technicians are thorough and professional. They checked for all pests and answered all my questions. It was important to have the monthly check up as I still had a pest problem with carpenter ants and mice. I recommend them.

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    Verified purchase

    Reviewed Oct. 12, 2022

    I love Patrick. He is very detailed in what he does. Just make sure you have everything off your counters or wherever you're going to have spray on. Get out for about 2 hours. If you have dogs have them go with you. Other than that everything went really well.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 12, 2022

    The response to pest control has been fabulous! I have not seen one single ant in weeks. Also the technician that comes to my house, Ben, is very professional & exceptional at what he does! He is very professional and shows up on time each time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 12, 2022

    Technician who came to our home was super professional and knowledgeable. Took special care to service our home. Best technician we have had and always the customer service is awesome! Great job. This technician is an assist, please let him know. Thanks.

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    Verified purchase
    Staff

    Reviewed Oct. 12, 2022

    Anthony is very professional and personable. He takes the time to talk to me about my pest status. I have been happy with Orkin for well over 10 years. They have provided bed bug checks for me in the past, which are not always easy to find.

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    Verified purchase
    Customer ServiceTech

    Reviewed Oct. 12, 2022

    Their service is GREAT & soooo appreciated. I hate roaches and with one phone visit, the ginger of roaches started decreasing rapidly. By the time, the man came back for the complimentary follow-Up spray, it was hardly needed & wet had a heavy infestation to start with.

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    Verified purchase
    PriceStaffFollow-Through

    Reviewed Oct. 12, 2022

    Been with Orkin for over a decade and appreciate the knowledge and thoroughness of your technicians. I have had several over the years and have never had one I didn’t like. My latest tech Trevor is no exception. Bright and pleasant to work with, energetic and empathetic, listens well and follows through even better. Great tech, which goes well with a good product, worth my investment in pest control.

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    Verified purchase

    Reviewed Oct. 12, 2022

    Brandon our exterminator is awesome and does a wonderful job. Not only does he do a wonderful job but makes us feel as part of the Parking family. Thank you for such a pleasure. Brandon deserves a raise for the awesome person he is and as proud of the Company he works for.

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    Verified purchase
    Staff

    Reviewed Oct. 12, 2022

    Kept the bugs away and communicated when coming and arriving. Professional and arrives on time. Have a great annual package where they come and spray for bugs every other month. I would highly recommend this company for all pest needs.

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    Verified purchase
    Staff

    Reviewed Oct. 12, 2022

    Our most recent service by Orkin was much improved from the past. He was so very thorough and we had good results from his visit. We hope he continues to be our Orkin man. He was also very personable!

    Jim **

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    Punctuality & SpeedStaff

    Reviewed Oct. 12, 2022

    Every inspector that has gone has done a great job at explaining and making sure what I requested was done. Even when I’m not home they’ve made sure to take care of the outside. I’ve never had an issue with missed or late appointments. It been great overall service.

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    Verified purchase
    Staff

    Reviewed Oct. 12, 2022

    Mike was awesome. Made me feel like something was going to get accomplished. Very polite, professional and explained what, where and why. He listened to what I told him without judgment. So glad he is going to be the tech that will keep returning.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 12, 2022

    The service person does a great job each time he comes. He works quickly and quietly. He emails his reports promptly. He always comes on time, during the suggested scheduled time frame given by Orkin. I am grateful for the monthly service that I receive from Orkin. This property is in good hands with Orkin's service.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 1, 2022

    I liked the way they did my house in Illinois so I continued the service in Iowa. The scheduling is okay and for a long time, I had the same man, Corey. It was wonderful because he knew what he was doing every week. But since they reassigned him, I have had several different people and I have to go through the whole routine with them. They're all nice people, though. I've never had one that hasn't been nice and cooperative.

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    Staff

    Reviewed Sept. 29, 2022

    Frank and Joe were excellent. Always willing to do extra! They have eradicated all mice that were all over my home. Frank also took care of a wasp problem that I had. These guys were courteous and knowledgeable. I would recommend Orkin to everyone!!!!

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    Verified purchase
    Staff

    Reviewed Sept. 28, 2022

    Very happy with the service I received. Highly responsive and ensures that the job is complete before leaving. Ensured that all of the bees nests were destroyed and double checked to ensure that the pests were truly gone from the property.

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    Verified purchase
    PriceRatesValue

    Reviewed Sept. 28, 2022

    We have been so pleased since we started using Orkin. Our tech is so nice, and goes above and beyond to service our home. The price is a great value for keeping pest away. We have recommended them to our friends, and family.

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    Verified purchase

    Reviewed Sept. 27, 2022

    I saw results almost instantly and that was just the first visit which made me feel great. I would definitely recommend the service to anyone of my friends or family that need their homes treated. I am sure that they would be just as pleased as my family and I are to get rid of the pest in their home.

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    Staff

    Reviewed Sept. 27, 2022

    I was notified ahead of time as to when the technician would arrive. The technician was on time, very efficient and courteous. He did as I asked and I have no complaints. He did what he was supposed to do and I am happy with that.

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    Orkin
    Response from Orkin

    Hi Rita! Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience at Orkin.

    Verified purchase
    Staff

    Reviewed Sept. 27, 2022

    Really do like that you inform me prior to arrival at the house and also seems like you put the customer first. If I have any questions your technician will answer them. Always a nice person that arrives and does the service.

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    Orkin
    Response from Orkin

    Thank you Daluh for the positive review!

    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed Sept. 27, 2022

    The service was great. The staff was professional, knowledgeable, and helpful. When I needed additional sprays, they were quick to address my concerns and schedule an appointment that worked with my busy work schedule. If I wasn't required to sign a year contract, I would have given this company 5 stars.

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    Orkin
    Response from Orkin

    Thank you Keith for the positive review!

    Verified purchase
    CoverageStaff

    Reviewed Sept. 27, 2022

    Chris with Hinesville (GA) Orkin is the BEST! I switched to Orkin after using a local pest control for the past 18 months. Chris is very professional, knowledgeable, patient, and friendly. He took extra time to review all the information. He asked questions to make sure all the areas and concerns I had were covered, and answered all of my questions. He also made me feel very confident and comfortable with my decision to hire Orkin. I am extremely pleased with the service Chris provides, and immediately felt more comfortable walking around my Georgia home.

    I saw immediate results after Chris's first visit, and haven't seen a single pest dead OR alive since he began treating my home two months ago! I used a different (local) pest control in the past, which made my expectations low (seeing multiple pests weekly). Chris went above and beyond and absolutely exceeded my expectations! Thank you guys so much, and thank you, Chris! I look forward to future visits and being a LIFELONG Orkin customer.

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    Orkin
    Response from Orkin

    Hi Kelly! Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience at Orkin.

    Verified purchase
    Staff

    Reviewed Sept. 27, 2022

    Love my pest guy Adam. Polite, friendly and knows his job. It was a dark and stormy night when Adam from Orkin appeared at my house. The mice were attacking on all fronts and I was at my wit's end. And we all lived happily ever after. The end.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2022

    Since leaving Terminix, I am very happy at what customer service should look like. My guy Jose does an amazing job and I can see that keeping my property clean is major to him. The service since getting Orkin has been great and they are available whenever I call. I'm so glad I switched.

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    Verified purchase
    StaffResolution

    Reviewed Sept. 27, 2022

    Great service. Black ants had started their way into our family room and the adjacent porch. I spoke to the technician and he addressed the issue. No ants any longer. I have recommended Orkin to others and they have enjoyed the same great service. AV

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 27, 2022

    Excellent service inside and out. Paul was very friendly and professional, timely and took the time to explain everything to you. I would recommend the services to friends, and communities. If running late I was notified of an estimated service time and notify me of when on the way.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 27, 2022

    The technician was polite, respectful and quick. He came on time within the scheduled time. He asked where there were issues and what were the issues. He explained the reason why there might be issues. Thank you for the great service.

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    Verified purchase
    Staff

    Reviewed Sept. 27, 2022

    I have had Orkin Pest Control for almost a year now. I have only one experience that was okay, other than that one time all other experiences have been excellent. I love the current tech that comes to our home. Mr. Sam **.

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    Staff

    Reviewed Sept. 27, 2022

    Initial contact with Orkin was very informative. Not only was the house inspection thorough the representative showed me the problem areas and what would be done to resolve the pests. Every person I dealt with during the treatment sessions were professional and answered all my questions.

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    Verified purchase
    Staff

    Reviewed Sept. 27, 2022

    I have had numerous people come out and service my yard, but this last gentlemen was the best. He took the time to talk to me. He went above and beyond to make sure we were taken care of. An outstanding job! Give this person a raise! He is what we need more of in this world!

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    Verified purchase
    Punctuality & SpeedTransparency

    Reviewed Sept. 27, 2022

    I Purchased this service for someone else. I was very happy on the notifications and scheduling of when they were coming to service the home. Always kept us updated to the last minute. I would recommend this to anyone who inquires about using them. (Orkin)

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    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Sept. 23, 2022

    Best service I've ever received from a Pest Control company. Always friendly. Always willing to take care of extra needs (removing wasps nests, ant problems, cockroaches). I sure hope they pay their technicians well, because I've NEVER had a technician from Orkin that I didn't really enjoy working with. Your techs are the best. (Also the service does a great job taking care of bugs.)

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    Customer ServiceRefunds & PayoutsBilling

    Reviewed Sept. 23, 2022

    I have an infestation of ants and spiders. Orkin has been out several times and just keeps billing me and the problem has not decreased at all. I called multiple times, and NO ONE ever gets back to me. I finally told them to cancel my service and I wanted a refund and again, NO ONE has followed up. Very poor customer service and absolutely a waste of money.

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    Customer ServicePricePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Sept. 20, 2022

    The last time that my house was treated, I wasn't home but I received the text notification that the reps from Orkin were on their way. Then, I received another text notification that they were there and would be treating my home. I was glad that they let me know that they were going to be there and what time they were going to be there. I always had the same technician who treats my home. He's good and always asks me if there is any problem. He told me to call and let him know if I need him to come back and he will and do another treatment. He's even giving me advice for some other things, like termite inspection. My initial problem was an ant infestation when I first moved into my home. It had been empty for a long time so I needed to have it treated. Then, I found out from other neighbors that ants are our problem in our neighborhood. So, I decided to keep the service. I have a treatment every other month and it's been great. I'm not having a problem.

    If I'm here directly after Orkin treats the place, I notice in some places where the treatment was put. That's in the event that it has dried up quickly because it does dry quickly. And when the rep is here sometimes, he tells me where it was treated or where he saw where it might be a problem and he pays special attention to that area.

    People should use Orkin. I've been using them since I moved into my house and that was in 2016 when I first noticed and was told by my neighbors that we had ant problems. A lot of my neighbors treat their homes themselves because they're men and they can carry that stuff around and lift it up and everything that they need to do. But I tried that myself in the beginning and I’d rather have someone else come out and do it. I've been having termite inspections as well, which was something that I was told that would be something available to me free of charge. So, I took advantage of that and I appreciate Orkin’s honesty because they could have been unscrupulous. Every year that I've had the termite inspection done, they've told me it's been fine, but where certain areas that I may want to look out for. So, it's been a good experience.

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    Orkin
    Response from Orkin

    Hi Stacey! Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience at Orkin.

    Verified purchase
    Staff

    Reviewed Sept. 18, 2022

    I have no complaints about the service from Orkin. The only complaint I have, is, I have contacted the branch office a couple of times to get advance notifications of when the Technician will arrive to do the service. Once the Technician arrives he completes the service in a professional manner.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 18, 2022

    Christopher does my service at Orkin. He does a good job. He comes on time. He does the service promptly.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 17, 2022

    The techs are usually professional, polite, and efficient. I like them. Also, speaking to their customer service reps is always good.

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    Tech

    Reviewed Sept. 16, 2022

    We like the resort. After the second time not seeing the bugs like before we will see how great a job is when we turn on the house heater in October. The Cold brings out the bugs. The man you sent out did his job well all throughout the house.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Sept. 16, 2022

    The cost has stayed the same when it switched over from Hydrex but the scheduling has been a bit of a challenge. I have a gate that I need to unlock and I need to know when they're coming. I tried to coordinate it when the gardeners are here because I unlock it for them and it took Orkin a while to understand that. They would just randomly either schedule an appointment or show up. It was a little rocky start, but they seem to be better. The techs have very nice and helpful. They check in when they get here. Then, they tell me what they did, any concerns that they saw, and any recommendations before they leave.

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    Verified purchase

    Reviewed Sept. 14, 2022

    Can't seem to get rid of mosquitoes. Nice to come a second time twice but still have a few mosquitoes that find me even in my garage if doors are open. Like to sit outside in evening but can't stay long.

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    Customer ServiceTechSales & MarketingPunctuality & SpeedStaffRatesTimeliness

    Reviewed Sept. 14, 2022

    I have been with Orkin for approx 20+ years. I am under contract for termite and rat/pest protection. Orkin is the best! The every other month rat and pest protection is tops (Nick the usual guy is great). I am under yearly termite inspection and today ((9/14/22) my bait stations were checked. The person was Manny who was outstanding...polite, cheerful, professional, answered all my concerns and questions and put in an order to have bait stations upgraded. Within minutes after Manny left, Rebecca, office manager, called to set up two appointments for bait stations upgrade and also crawl space inspected. Outstanding and professional service from Orkin. I could not be happier!!.

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    Staff

    Reviewed Sept. 14, 2022

    Andrew was professional, knowledgeable. His efforts have been effective. No other comments. We did not have major problem anyway. Thanks. He identified "entry points" and sealed them closed. Nothing else to add. Andrew came at the time expected and was efficient.

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    Customer ServiceTechStaff

    Reviewed Sept. 14, 2022

    Always come asap when I need your services. From the phone call request to the servicemen that come, I'm very pleased! Courteous and professional!! I would definitely recommend your company to friends and family. My friend recommended you to me and I'm happy she did.

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2022

    We've had three treatments and have seen a significant difference. The techs are very professional and informative. We had quite an infestation though the tech said ours wasn't that bad but any bugs in my house is too many for me.

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    Verified purchase

    Reviewed Sept. 13, 2022

    Did not address the problem. Tech did not listen or chose not to believe me, even though it is my home and I am well aware of what goes on. Treated but did not solve the issue. Asked to have a certain area treated but it did not happen, therefore the problem still exists.

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    Customer ServicePriceBillingRates

    Reviewed Sept. 13, 2022

    I've been having Orkin come to my home for almost 2 years, where I live we have lots of rats outdoors and they had made their way into my garage. So I hired them. Long story short I refused last two bills due to the fact I bought other product and it was working better in a week than 6 months and 600 dollars of being charged. I've now asked 6 times for a supervisor to dispute charges and conveniently they are never available, and now they have sent it to collections. 2 years of payment with no results and crappy customer service.

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2022

    They were due to arrive between 12 and 2. He showed up at 2:10. He was here less than 10 minutes. While I don't doubt the efficacy of the treatment, or the knowledge of the staff person, it seems high to pay 100$ for a 10 minute treatment. That's 600$ per hour. Anyway, I'm glad I changed to the seasonal plan.

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    PriceStaff

    Reviewed Sept. 13, 2022

    Pierre has been coming here since I set up my service plan. He’s also the one who came the very first day to quote me. He is very professional, very respectful and does his job well. I hope he gets to hear this good feedback as he’s doing a great job.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2022

    Neal is very professional. He meets my schedule and is very thorough. He highlights any problems and is aware of issues. He has been with Orkin for a long time. When I have to change date, I can always reach him.

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    Verified purchase
    Customer ServiceTechSales & MarketingPriceBilling

    Reviewed Sept. 13, 2022

    I signed a contract for 3 mos. July, August, and Sept. The 1st treatment was supposed to be discounted. July treatment a no show. When they did show in August I was charged the full monthly amount, not the discounted amount for the 1st treatment. I called and they said they would credit the difference, they charged me the difference. Trying to get a person on the phone was ridiculous. Will never use again as the billing is a joke, YET Treatment of lawn was great when they showed up!!!

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    Staff

    Reviewed Sept. 13, 2022

    They are always there for you. Our pest control man (Jose **) is a Johnny on the spot person and always ready to serve us. Katerina and the office staff are also always there for us and ready to help. Hard working office staff. They are wonderful!!.

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2022

    Very professional. Does not waste time but gets to all my issues. Always asks about previous issues and checks to make sure that we are onto a bug free atmosphere in our home. Very knowledgeable about insect behavior and rodents.

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    Verified purchase

    Reviewed Sept. 13, 2022

    My experience was great! The tech went above and beyond what he had to do. He sprayed inside our home for spiders etc, in our basement, and in our crawl space. I was very satisfied when he left with the sprays that he did.

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2022

    Tech Wayneo is awesome! Always on time, very professional and courteous. He always uses his foot protection. Wayneo is very conscientious about my home in making it totally pest free, Thanks again Wayne and the Orkin team!

    Geno **

    Customer 12 years

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    Verified purchase
    TechStaff

    Reviewed Sept. 13, 2022

    The Orkin representative did a good job and was friendly. He installed receptacles around the exterior of my house for prevention of pests. He arrived when he said he would and did the job. When I asked questions he answered and helped me understand the process.

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    Verified purchase
    Staff

    Reviewed Sept. 8, 2022

    For the most part, they managed to keep everything under wraps. If I see anything, I certainly let them know and it's taken care of. We've been pleased with our technicians. The technician that comes here, Craig is just absolutely fabulous. He always addresses anything.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 7, 2022

    You don't have to continually call Orkin to come out. I'm on a schedule and they're always there. I use their service for rodents inside the house as well as for mosquitoes outside the house. I recommend them to a lot of my friends.

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    Verified purchase
    Staff

    Reviewed Sept. 6, 2022

    I love Orkin. I haven't seen bugs since they started and the reps had been super nice. They helped me out and answered questions. I'm satisfied with Orkin. They come usually around the time they say. They're polite, and are in and out. I'm very happy with Orkin and people should use them.

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    Verified purchase
    Staff

    Reviewed Sept. 5, 2022

    Orkin comes once a month and the reps always come from Lincoln. Several times, they come from Omaha because Orkin has staffing shortages. A guy was here several weeks ago and did a fine job.

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    Verified purchase
    Staff

    Reviewed Aug. 23, 2022

    Roger ** came to our home and successfully got rid of our clothes moth problem. Roger understood the problem and dusted our problem areas and then monitored the problem for four weeks. We appreciated Roger's knowledge and professionalism. Thank you!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 18, 2022

    So far, the service has been good. They are more responsive in realizing that people are not necessarily people who work. So, that has been definitely a good thing. They're more responsive even on the weekends when schedules may have to be changed.

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    Customer ServiceTechPriceStaffRates

    Reviewed Aug. 9, 2022

    I called Orkin because Terminix couldn't come out as soon as I wanted. We have had a rodent problem for many years and have kept it to a minimum. Recently we have had rats in the neighborhood and they have entered our home. I called a professional figuring I would get almost immediate results. We caught one mouse only after I re-baited a trap, but no rat results. Second technician came out and still nothing. I am extremely disappointed after shelling out over $400 and then they would charge $90 a month. This is robbery in my eyes.

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    Rates

    Reviewed Aug. 5, 2022

    There was evidence of more than one roach and initially, I saw someone from Orkin once a week, and then the situation got better. I had the same tech for years and he was great. I've also met young people who were very enthusiastic about it, but they don't last long. I had a new tech and he was great. He was a little more interesting than the previous tech.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 4, 2022

    My interaction so far any time I've called the office has been great. I've had some really good techs in the past and a couple of not-as-great and not as thorough ones but the one I have now for my pest is incredible. Anytime I have a new question or concern he addresses it. But I'm not impressed with the new scheduling that has been put in place. We used to be on a regular schedule but with the new system, if a date had to be changed whether it be from Orkin or from me, the computer would automatically go, "Oh, okay. Two months from today". I used to have the visits like on the second week of the month and then all of a sudden, it was way later in the month. Now I have no clue when they come.

    A lot of times, they still send out the computer text message or email saying, "Your visit is coming up soon". The office people are really good about it if I call and I need it rescheduled. I was having to call quite a bit to have them reschedule for me over the years. So, I'm very happy with them.

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    TechStaff

    Reviewed Aug. 3, 2022

    Gerson is my serviceman every two weeks. He is patient, knowledgeable, always on time and lets me know when he is on my property, he is professional and a really great asset to your Orkin staff! He also informs me if he sees any issues that concern him.

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    Reviewed Aug. 3, 2022

    The techs from Orkin usually just come and do their business and go on, which is fine with me. There are times that I'm not at home but I am rest assured that they have done what they were supposed to do. I've not seen any pests in the house since we started this program.

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    Customer ServicePunctuality & SpeedStaffResolution

    Reviewed Aug. 2, 2022

    Orkin has a great group of people that appear to work well with their customers. I can call them up any time after standard application if a bug problem reoccurs and they will send a technician quickly to resolve it. Joshua, our technician is very friendly and does a great job taking care of any bug problems at our house and our tenants' house.

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    Customer ServiceStaff

    Reviewed Aug. 2, 2022

    I have called ORKIN and they are not responding to my calls. I have an infestation of yellow jackets in my basement. If you can't help me I will look for another service... Please call me and come to my address or I will look for someone else. Are you understaffed or administrators on vacation???

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    Staff

    Reviewed Aug. 2, 2022

    Always shows up on time, very carefully does the required spraying and trap checking. Technician puts on booties so as not to dirty the floor. Gets our approval before he leaves. Submits final invoice for our records. Most satisfactory results.

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    TechStaff

    Reviewed Aug. 2, 2022

    I have been using Orkin Pest control ever since I purchased my current home in August of. 1970. They have been very effective and a real pleasure to deal with.

    I have had no complaints of any nature during my extensive tenure with Orkin. Their Service Tech (Randy **) has been and continues to be the most attentive and considerate technician I have had the pleasure to work with. Five stars for the service and technician.

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    Staff

    Reviewed Aug. 2, 2022

    Our Orkin representative, Kenneth, has excellent product knowledge and has a customer satisfaction mentality. He is a great asset to your organization. He is always on time and greets us very warmly. His aim is to completely satisfy his customers.

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    TechPriceStaff

    Reviewed Aug. 2, 2022

    I've used Orkin over the past several decades, whenever I've perceived a pest problem. Each time, the service techs have been excellent, explained what they found (or, thankfully, didn't), what was done, etc. If a new concern arose, such as a wasp or hornet nest, they took care of it also. I recommend Orkin to friends and continue to use them, even if they are a bit more expensive for service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 2, 2022

    Andre and the local branch were extremely helpful in dealing with an issue that we just faced in our home. He went above and beyond to make us feel comfortable. My only concern is central scheduling and getting through the phone lines. Website displays hours that do not match the call center and that’s super frustrating as a repeat consumer.

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    Customer ServiceStaffResolution

    Reviewed Aug. 2, 2022

    As always when I called for a pest in my home, they sent someone to take care the problem. He was very courteous and efficient. He resolved the problem in a timely manner. I would recommend Orkin to everyone I know.

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    Staff

    Reviewed Aug. 2, 2022

    The agent thoroughly checks for activity and sprays for bugs and answers questions and is very professional. We are very satisfied with continuing Orkin service. Even when there are different service agents the work is always done professionally.

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    Staff

    Reviewed Aug. 2, 2022

    We are so happy w/ Matthew. He’s always thorough & courteous. We now have no issue w/ insects inside or out! The BEST part is that he got rid of our huge carpenter ant problem! We’re extremely grateful for that in particular.

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    Staff

    Reviewed Aug. 2, 2022

    We're new to the Orkin family and so far are very impressed! The technicians always show up on time and are very friendly and professional. They let us know which services we actually need for our situation and which ones would be overkill. We're happy to continue our business with Orkin.

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    Staff

    Reviewed July 23, 2022

    Joe was very patient. Answered all questions. Helped rid wasp nests that we had under the eaves on our porch. Easy going and helpful. Took his time and made us feel informed and that we can contact Orkin with any problems, if any.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 20, 2022

    I have automatic scheduling with Orkin but sometimes, it depends on what I got going on. My representative is Curtis. I know him pretty well for the past year now that he'd been providing me service. He’s got great customer service. He gives me great information on what he's doing. Everything that he's doing shows progress within the house. So, I'm very happy.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed July 19, 2022

    The service technician that came out here is excellent. His name is Josh. I really appreciate the scheduling that Orkin does in advance. When they say that they're going to be here in a two-hour window, that's when they're here. Orkin has been faithful with that scheduling commitment. Josh is always good to call in advance. So, I give him high marks all the way around. If we have a problem in between scheduled services, I call, and they're out here very shortly to deal with whatever the problem is.

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    Punctuality & SpeedStaff

    Reviewed June 29, 2022

    Always on time and will come out promptly if we have additional concerns. I like the text notifications letting us know when they have arrived. Our ant problem has been eliminated. Very friendly. Like a neighbor. Would recommend to a friend.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaff

    Reviewed June 25, 2022

    Once Orkin established what needed to be done years ago when I started in service, it was just a matter of control. Every time the reps come to visit, they ask how things have been going with the pest and around the house. They listen to that and then treat the facility to address those concerns, and any other everyday preventative measures that they would do. In an event that Orkin automatically schedules in a timeframe that I can't deal with, I don't even have to call them, I simply go on the website, request to reschedule and it gives me a date that I can work with. Orkin has had some cost increases prior to all these inflationary measures. Other than the cost, they do a good job. I'm satisfied with what they're doing in keeping the pests under control in my house in Illinois.

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    CoveragePunctuality & SpeedStaff

    Reviewed June 19, 2022

    The Orkin techs are personal, efficient and competent. They have fixed a decades long insect problem. In a decade or so I think we have asked them to only come back once possibly twice before they were scheduled to. Personally, our tech also works out his schedule with hours and takes all kinds of things in the consideration that benefited my mom.

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    Customer ServiceStaff

    Reviewed June 16, 2022

    We are very happy with our Orkin service. Our technician, Bob, is the best. He is always on-time and very friendly. He even brings treats for our dogs. The office staff, Betty, is always friendly and helpful when we call for assistance. Highly recommended.

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    TechStaff

    Reviewed June 16, 2022

    We like the service a lot. Our service person, Dan, is excellent, and he made the difference in our wanting to stay with Orkin. We had a service provider before that was not very good and we were thinking about dropping the service until Dan came. He's very thorough, efficient, and pleasant, and does just a great job.

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    Staff

    Reviewed June 15, 2022

    If Orkin is as professional as Hersh Exterminating was, and so far, it has been, then our house will be bug/rodent/varmint free--until I open a door. Richard, your agent is great, professional, kind, knowledgeable, competent, consistent, willing-to-go-the-extra-mile-kinda-guy.

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    StaffEase of Use

    Reviewed June 14, 2022

    The young man was on time, very friendly and listened to my complaint. He did what he explained he would do and I was satisfied. Ok I was very satisfied with your tech but doing a survey seems impossible. Not user friendly. Sorry.

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    Staff

    Reviewed June 14, 2022

    Assessment was well done and thoroughly explained to us. We have no tick or mosquito problems since this service. The Tech was very personable and patient with our dozens of questions. He did a terrific job and we really appreciated the work that he did. Thank you.

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    Staff

    Reviewed June 14, 2022

    Charlie is always kind, informative professional and efficient. He always answers my questions, addresses my concerns and goes over his findings. He has been my Orkin representative for 11 years and I hope he stays my representative! Thank you Charlie for your excellent service over the years!

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    Punctuality & SpeedStaff

    Reviewed June 14, 2022

    As always, Ric does such a great job! We are so lucky to have him servicing our area. He goes above and beyond his job and is so professional and prompt. We really appreciate all he does! He is the best!

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    Staff

    Reviewed June 14, 2022

    I have had Orkin service for 30 years. I can't recall a time when their service has been less than 5 stars. Their technicians have always been outstanding! I would highly recommend Orkin to anyone looking for a pest control service.

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    Customer ServiceStaff

    Reviewed June 14, 2022

    I always have found any of Orkin's service representatives and their work to be outstanding. They always are on time and respond well to any concerns I might have. They are on time, careful of my property and do a good job. The results of their work are very satisfactory to me.

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    Reviewed June 14, 2022

    The people do an efficient job and are very trustworthy. My home stays bug free and my yard looks green and lovely. I would recommend this service to my friends and neighbors. It is a pleasure to look outside and see how beautiful and bug free everything looks.

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    Staff

    Reviewed June 14, 2022

    The staff at Orkin are very good. The technician that comes to my house is Cody. He is very thorough, very friendly and good at his job. I would recommend Orkin for all your pest control. Thanks for helping me with our pest control.

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    Punctuality & SpeedStaff

    Reviewed June 14, 2022

    Exterminator was prompt, efficient, courteous and neat in appearance. Maintained COVID protocols in a professional manner yet still presented themselves as friendly and helpful, ready to fulfill the needs/requirements of the job at hand. The lack of insects boosts our confidence in the company and products that are dispensed! Thank You!! :-D

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    Staff

    Reviewed June 14, 2022

    Orkin services my summer home every other month and does a great job! They are very reliable. They communicate frequently and they keep the pests under control. They notify me a week before and they notify me when they are on their way and on location. Excellent group. Would recommend them to others!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 14, 2022

    terrific service, very fast response to my phone call. Great techs, knowledgeable and very professional. Great recall when there is a problem, with no questions. Treats the problem and then will return with no issues if rodents are found at a later date.

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    Staff

    Reviewed June 14, 2022

    The technicians are always courteous and communicative. They always ask if there is any need inside my home and tell me what they will be doing outside. I originally contacted Orkin because I had an emergency need on a weekend and the company I was with did not provide weekend service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 14, 2022

    Excellent friendly professional service. Great customer communication and follow up. Achieves the expected results. After service began we have seen no signs of our problem with insects and rodents. We had one minor occurrence and it was resolved promptly. There has been no further issues.

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    Staff

    Reviewed June 14, 2022

    The technician was timely and efficient. I liked the fact that I have had the same technician for many years. He is very knowledgeable about my pest control needs. Will continue to use them at both my home and cottage.

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    Reviewed June 14, 2022

    We have a lot of woods around our home and mosquitos can get out of control. We were referred by a neighbor and said Orkin and Brian does a really good job of keeping mosquitos under control. We are very pleased with the service and the results.

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    Punctuality & SpeedStaff

    Reviewed June 14, 2022

    Hamdi is always extremely friendly and polite to my family and I, and always does a great and thorough job. I receive both mosquito and bee service, and regardless of which one I am scheduled for, Orkin will always help with either service when they arrive. It's always a pleasure to work with him and my local Orkin team!

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    Punctuality & SpeedStaff

    Reviewed June 14, 2022

    Love the service. Being in a rural location I get lots of variety of insects and rodents. Roy takes care to rid me of all of these. He’s professional, accommodating and prompt. The Orkin products are safe for my family and pets.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 14, 2022

    Your technician was very professional and accommodating. My wife appreciates that the technician arrives promptly and listens intently to her issues. The actions that are taken in response address each issue. We will definitely continue our relationship with Orkin. And would recommend them to others.

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    Tech

    Reviewed June 14, 2022

    Blair is my Orkin service provider and he is a very nice young man and he listened to my concerns and he did a very good job!! I appreciate the work he did. I’ve been using Orkin for many years and have been satisfied. Thanks!!

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    Staff

    Reviewed June 14, 2022

    Our Orkin technician has been very thorough and thoughtful from the beginning. She is very accommodating to our needs and has gone above and beyond on more than one occasion. The service has been effective in treating and preventing pests around our home.

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    Staff

    Reviewed June 10, 2022

    Orkin has been wonderful. They tell me on the computer when they're coming. The tech was very attentive, professional, and careful. He does the work nicely and I'm very happy with the service. I've had it for a long time and I will keep it forever.

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    Customer Service

    Reviewed June 5, 2022

    I have two accounts with Orkin for termite and pest control. I was gone dealing with something when the Orkin came by this last time. But I had an email and they let me know. The people that have always come by and sprayed have always been wonderful and polite. They tell me if there's any problems and do the job around here.

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    Staff

    Reviewed June 4, 2022

    We have used Orkin for pest control for more than 20 years, first in Maryland and now in California. Their representatives have been fantastic. Our current rep, Michelle, is especially diligent and communicative. She's efficient and terrific. Would not want to see her leave.

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    Customer Service

    Reviewed June 2, 2022

    I’ve had a wonderful experience with Orkin. I get treated for spiders and ants. If I see a pincher bug or a couple of spiders in the house, all I have to do is call them, they'll come in and shoot in the house.

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed June 1, 2022

    I initially called Orkin for stink bugs and ants, and the technicians are really nice. The ones I don't like, I just call and say, “I don’t want them anymore,” and Orkin doesn't send them. They are easy to schedule too. They go around your schedule, which is great, and if it’s between your services and you see any bugs, they come out. I love their service, but sometimes, I have to call their billing. The cost goes up all the time, and I don’t believe that I have to pay more.

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    Customer ServiceTechPriceStaff

    Reviewed May 31, 2022

    I just thought I should alert the public if you are considering using Orkin Pest Control in the Halifax, Nova Scotia area. I have been trying for over a week to get ahold of them to renew the services for red ants with no return on the phone calls. On May 31, 2022 after being on hold for a half hour the woman was given the address and asked me to hold and came back and said she was instructed that they will not be renewing the services, and said she could not tell me why. This may be in part that their supposed specialist who was performing their work last year was not showing up on time and you would have to chase him to get a visit, if that is not un-professional I do not know what is. I would recommend Target Pest Control for customers, much more professional and will get your money's worth.

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    Staff

    Reviewed May 26, 2022

    Erik is very competent and persistent worker. He took care of german roach infestation in kitchen! Excellent worker and he knows his job well. He is very dependable, gives advance notice of service times, and shows up when he says he will.

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    Punctuality & SpeedStaff

    Reviewed May 25, 2022

    The technician was prompt, efficient and thorough. Since his visit the only bugs I have seen were all dead. Money well spent. Did I mention there is a big ditch behind my house where all kinds of creepy crawlers live.

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    Punctuality & SpeedStaff

    Reviewed May 25, 2022

    As is usual, the technician is friendly and handled the appointment expeditiously. We have been happy with the service provided every time there is a scheduled appointment and would recommend him to others. David is very personable and tries hard to accommodate our requested scheduling preferences.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 24, 2022

    Orkin has been keeping our home pest free for 2 years now. I am very pleased with the technician. I appreciate that I get email reminders of appointment days and times. I also appreciate that appointment times can be changed with no fuss.

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    PriceStaffRates

    Reviewed May 24, 2022

    All of our techs are very well trained and very courteous! They do the job well, as we haven't had a problem for many years. Thank you! On the negative side, the price for each application has really gotten out of hand and is way too high. As I'm retired and on a fixed income, I may have to cancel the service due to the high cost.

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    Punctuality & SpeedStaff

    Reviewed May 24, 2022

    I have been lucky through the decades to have some really wonderful Orkin technicians. They make all the difference. My current tech, Jonas **, is terrific. He lets me know if he's running late, and when he arrives he does a thorough job. He listens to any specific needs I have for the month and solves any problems.

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    Customer ServiceTechStaffTimeliness

    Reviewed May 24, 2022

    While having some minor work done on the side of my house the contractor discovered rotted wood. He was afraid it was termites. I called Orkin and a rep was sent out the very next day! He was knowledgeable and very helpful. He diagnosed the problem, suggested a solution and followed up the next day. I am completely satisfied.

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    Staff

    Reviewed May 24, 2022

    Our rep is the best. Very consistent, reliable, professional. We love him. His name is Tom and he is awesome, the best rep I have ever had for service. I have been using service since the 1980's. He has been our rep for at least 15+ years.

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    Customer ServiceStaff

    Reviewed May 24, 2022

    I would highly recommend Orkin to anyone needing an effective pest control company. When I requested their services, I was being plagued with mice and roaches. Since Orkin has been taking care of my pest problems, I have not seen any. And I know if I do, I simply have to pick up the phone and call Orkin. Their technicians will come to my rescue. Orkin has made my living conditions more pleasant!

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    Reviewed May 24, 2022

    If we have any concerns or need an extra spray somewhere they happily do it. Great for extra peace of mind. If you find a bug or anything different they can identify it and let you know if you need to do something or not.

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    Customer ServiceTechPunctuality & SpeedStaffTimeliness

    Reviewed May 24, 2022

    Thanks again for your wonderful service and professionalism. It’s truly impressive how responsive you are as a company and how pleasant and thorough are your staff. We recently had some sugar ants show up in a closet. Jim came out the next day and we got the issue completely resolved. He even called a week later to check that everything was still going well. Thanks very much.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed May 24, 2022

    I am happy with the services and with the product itself but more importantly, the customer service is what keeps me staying with Orkin. The Orkin name speaks for itself and it's been around forever and doing a good job. The gentleman who comes out to service my home has been nothing other than phenomenal each time he comes. Everything has been great with the service that he renders for us and he shares with us that if there's ever an issue, to give him a call and he would come back and fix whatever the problems may be. But thus far, from all this time we've been utilizing his service, we haven't had to call him back for something else because he takes care of it the first time. I had another provider before I chose Orkin and ever since I switched over to them, I've been happy, although they can always offer me a senior citizen's discount, even a longevity discount for being loyal.

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    Staff

    Reviewed May 23, 2022

    We are very happy with our ORKIN service. We have had ORKIN wherever we lived and are extremely satisfied with their regular and termite service. If you are looking for competent, motivated service representatives, this is your big and termite company.

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    PriceStaffValue

    Reviewed May 23, 2022

    Technician is friendly, knowledgeable, and professional. Results have always met our expectations. We live on waterfront property and having this service provided for us is important as we live here year around. Bugs, spiders and ants are eliminated by using this service. Worth every penny spent, in our opinion.

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    Staff

    Reviewed May 23, 2022

    All the Orkin techs have been courteous and professional. They arrive on time and immediately start the treatment. They tell me what they are doing and approximately how long it will take. They are the best. They deserve a raise.

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    Staff

    Reviewed May 23, 2022

    The Orkin technician was very courteous and clean when he did our treatment. We were very pleased with the results. We had an ant problem prior to the visit. Since the visit we have not had any ants. The service completed what we had ask for.

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    Staff

    Reviewed May 23, 2022

    He did a great job. Was very thorough and cleaned up after himself. He did inside and outside and put down sticky critter catchers in the garage. I like the consistency he provides and very friendly. I definitely would recommend Orkin.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 23, 2022

    Always polite and thorough. He calls the day before to confirm the time scheduled. He remembers special requests that I have given him in past visits about where to spray only lightly and where I don't want any spray. He is careful to close doors that need to be closed after he uses them.

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    Punctuality & Speed

    Reviewed May 23, 2022

    My tech is great. The ofc however reschedules the time of the appt late the night before. Too late for me to change. I must change other commitments. This is not a one off. It happens frequently. I have complained before.

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    Staff

    Reviewed May 23, 2022

    Ever since I have had them coming to my house every 3 months I have not had any pesky little visitors in my house. The company has always sent knowledgeable and friendly people and have come when I needed them.

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    Staff

    Reviewed May 23, 2022

    I am most satisfied with the pest control service provided by my local Las Vegas ORKIN. They do an outstanding job with eliminating the insects in my condo and around the patio area. The technicians have been on time, courteous and friendly.

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    Customer ServiceTechStaffBillingTimeliness

    Reviewed May 23, 2022

    I love Orkin and I like all the servicemen. They take care of my things. They let me know what day they're gonna be coming. They change sometimes, one or two days difference. Once in a while, there’ll be a week difference. But they call me right before they come, which is good. The other ones, I don't know if they call the people that live in the property. One of them leaves one of those sheets of paper where it says what they sprayed. The other one sometimes will tell me if they’re home and what day they came.

    What I'm having problem with is the billing and we started having these problems because of the pandemic. At first, I used to give the checks to the servicemen and they would take it to the office. It worked with some of them and didn't for the others so I asked what do I do with them. They told me to mail the checks in but there are still problems. Orkin always puts me on past due. I have three houses and I have the mosquito service. I always send the three checks for the houses and another one for the mosquito service. I put which check belongs to each house and which one belongs to the mosquito service. I also put the account number.

    I don't know what happens, but they never put it on the right place or they're saying that they have two different addresses. When the servicemen come, I mail that same day. They don't let me know when the other houses have been serviced so I put it all together with the house that has been serviced over here, but it's not supposed to be past due in anyway. At one time, they put two checks on the same account after I had put the house number at the bottom of the check.

    Last year, I spoke to Steve. I told him I was having problems with all this and he was gonna go and talk to them, but I'm still having problems with them. The other day, Elizabeth called, and I told her what was happening. I looked through all my statements to get a copy, cut the checks and put them together. I told her, “These are the checks. They say what day I wrote them what day they were posted." She gave me her email address and I kept trying to send them through to her but her email address wasn't correct. I called yesterday and told them I need to get Elizabeth to call me because she gave me an email address but my emails are not going through. So far, I haven't heard from her.

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    Customer ServiceTechStaff

    Reviewed May 22, 2022

    The tech who came out was really nice. He told me exactly everything that he was going to do and he was very thorough about it. He told me about all the different kinds of roaches that he found, the state that they were in, and how well the treatment was going. I feel good about how it's been going but I've been a customer for a really long time now and I feel like I shouldn't be having any roaches. But those times that I felt like I was seeing them more often than I wanted to, I would call Orkin and they would come out.

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    Customer ServiceCoverageMaintenanceStaff

    Reviewed May 21, 2022

    Getting ahold of their customer service is immediate. I call and I get ahold of somebody immediately. Also, the tech who has been coming to our for 20 years now, Ralph, has been fabulous. We kept having little pests and they were gone when we had a treatment and they have never come back. We've had some issues with some devastation of some of the wood framing in our house outside. It was a project to replace the area and it wasn't all that big, but it was really high. Then, we ended up having to refurbish the whole attic with insulation, with a complete disinfecting process.

    A representative was appointed and it did not took a whole lot of time to do the work, but it was so extensive. All the insulation was removed, the whole ceiling, walls, and it was done expeditiously. But more than that, it was the assessment - a meeting where everything was explained and what they were going to do. A subcontractor was appointed to do some of the work and the other work was done by Orkin people and a lot of the disinfecting. It was fabulous. I would never think of going with another company and I have recommended Orkin to everybody I've talked to that has the problem.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffBilling

    Reviewed May 20, 2022

    They come out every two months to treat for ants and it has worked well. Although there was one guy that used to bill and charge before he did the service. He’d pull into the driveway and he’s already charged. He did the job right away but it just seemed odd that he would charge it first before he did the work. Everybody else that’s been out here has always charged afterward.

    We had a service about two weeks ago. Then, we found carpenter ants in the house yesterday so I called this morning, but nobody answered. It went to recording and nobody has called me back. Also, they asked if I’d use their service for insulation. I bought it this winter and they came in and did the initial assessment. I talked to the guy that did the insulation. They put in a sleeve in the eaves to allow the air circulation down to the edge of the roof deck and there was one part of the house I asked him if they'd put those in there. He said they would and when they came out and did it, they didn’t. I asked him about it and he said I don’t need it. But I want them in there and they never put them in. I called the sales guy and he never called me back. It was disappointing.

    Other than those, I like that Orkin is reliable as far as scheduled service to be here and I really like how professional they are. They present themselves in a professional manner, they always dress in a uniform, and they're always polite. When they come into the home, they always wore their mask or put their little booties on.

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    TechPunctuality & SpeedStaffBilling

    Reviewed May 19, 2022

    Signing up with Orkin was easy enough. It seemed to work fairly well and setting up the direct payment seemed to be okay. We have a gentleman who routinely must have the route. So, we always deal with the same person and that is helpful. But he is often too busy and has too many accounts on his schedule that day to spend the amount of time that our home may require. So he's always very rushed and not able to provide the level of service I would prefer to have. I understand that is Orkin’s business model and we have not complained about it. Any pesticide application is better than none. He's generally too busy to get every spot that we would like him to get. It's a bit unfair to ask him to stay longer in our house because that will put him behind schedule. So we're careful not to over burden the individual.

    Orkin has helped with pest activity but we live in a very old 1850s house with lots of gaps and holes in the walls and windows. So we probably need more frequent service than the contract provides for. But every time that the gentleman comes, it's successful. We have lots of dead bugs. But we have lots of live bugs that soon appear after the fact. We're generally pleased with just the desire that the technician would have more time to spend on site.

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    Customer ServiceStaffTimeliness

    Reviewed May 18, 2022

    When we signed up with Orkin, it was Covid time so there was social distancing. It was great. They came into the home, spraying inside the house and the second floor. We put away the dog and they also told us to stay away from the location for a certain amount of time. Then, they took care of the outside. Whenever we saw any insects, we called them and they came right out the very next day and respray or whatever they needed to do to prevent any bugs. The techs are great and like family. I got their numbers. The main one who comes is Eric and we've had a new one who started coming. From my experience around here, Orkin is the best one. I don't see any one else doing what they do around here. So, they’re the ones that stand out. You see Orkin almost everywhere around here.

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    Reviewed May 16, 2022

    Orkin let me know they were going to be out on a certain day and if I didn't like it, I could reschedule. They notified me. Also, the tech was real good.

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    Tech

    Reviewed May 3, 2022

    When you're out in the middle of 7 1/2 acres in the country, mice consider it their 24/7 job to try to get in the house. Initially, Orkin did not find the mice and the techs came out and did another full reinspection of the house. They found two spots that were overlooked originally. The mice were coming into the house in rooms that they had never entered before. Those accesses were created after Orkin did their initial knockdown of, “Okay. We're taking over the house and the mice are leaving.”

    Orkin comes out once a month and they're great. There's a huge difference too. It's spring, the mice are reproducing and we've had a little uptick. We had two this past month and they're due out day after tomorrow. I would imagine that the traps in the crawlspace are full. Orkin is not overlooking the accesses to the house. It's just the mice are creating new accesses.

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    Reviewed May 2, 2022

    Everything seems to be good with Orkin. We had them because we had an American roach problem in our house, and they keep them at bay pretty well. For the most part, if we're home, my wife will explain different areas that we had seen them as they start returning. The techs would go right to that area and treat it extra. So, all the experiences and interactions are good.

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    Staff

    Reviewed May 1, 2022

    We haven't had any pest problems inside since Orkin started coming. So, having the bug control is a lot better. I had mosquito this year too, and that helped.

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    Customer ServicePriceStaff

    Reviewed April 29, 2022

    When I moved in this house, all I saw was evidence of mice. Also, I started seeing roaches. I tried to handle it, but it was getting worse. So I called Orkin within a couple of weeks and they’ve been great. I don't see anything anymore. I’ve had three different people. But the guy who comes mostly is a sweetheart. He's a nice guy. He asked me questions, and what I need to do or what I want to do. He's very thorough. Before, the situation would be better after Orkin came but then it would start getting worse again before they come back. But since he’s come, he's really got a handle on it. Orkin is affordable and they do a fine job.

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    Punctuality & SpeedStaff

    Reviewed April 27, 2022

    Would recommend to others. They spray inside and outside and it cuts down on spiders in home. They arrive on time or notify you if going to be late. Representatives are always friendly and personable and accommodating. Very happy customer.

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    Orkin Company Information

    Company Name:
    Orkin
    Year Founded:
    1901
    Address:
    2170 Piedmont Rd. NE
    City:
    Atlanta
    State/Province:
    GA
    Postal Code:
    30324
    Country:
    United States
    Website:
    www.orkin.com