Orkin Pest Control Reviews

I've had Orkin for about five years and I do fine with them. I had carpenter ants and I got rid of those really nicely. I also haven't had a termite problem since they started.

There needs to be an evaluation on the way the bills are sent out. I realize the mail is slow but I receive my bill anywhere from a couple of days to a week after it is due. By the time I get my check in the mail, I am already receiving calls of my overdue account needing to be addressed. I realize the company would like for me to go digital but I am still "old school."

Orkin techs come out every other month. My next service is on the 4th of November. I've been a customer for four years and Orkin has come out a little bit better than others. I would get my normal household spiders. The service is more preventative measures to get the outside bugs. This particular year, my issue was ants and it was really bad. No matter what, they came in. No matter what the technicians did, I could not get rid of the ants.

The technicians are fine, but customer service sometimes can be a little rough. One of the most difficult things to do is reschedule an appointment. I understand that part of the reason is because of the product and they wanna make sure that it is at its best, but being more flexible with rescheduling would be nice. I had one call with one of the customer service agents, and it was almost like she was pressuring me to keep an appointment. If I could keep it, I would have just kept it.

I am always extremely satisfied with the services provided by Orkin. I especially appreciate having the same service provider (Brian) come every time, as he truly knows our home and its needs. I am confident that our home is protected and critter free!

I would like to say that Scott ** has been coming to my home for years now. He is always so professional and polite and answers all my questions with much knowledge and experience. He is trustworthy and I would recommend him to anyone needing service in or outside their home. Orkin Pest Control really takes care of their customers. Even in between visits, if something changes, they will come back to your home at No charge. GREAT company!

We have been customers of Orkin for years and have nothing but high regards for them. We live in the mountains where it is difficult to control pests and they are our partners in doing this. We have recommended them to 2 of our neighbors who now use them.

Our Orkin technician is John and he is great! He does a really good job of communicating with us and understanding what we are looking for from the service calls. If we notice a new issue, he is quick to respond to it with an effective remedy. He is also very flexible and understanding if we have to reschedule for some reason and he always finds a way to squeeze in a "makeup" treatment. We would recommend Orkin to anyone who needs regular pest control.

Alycia is the best! Although she keeps harping on me to fix the unused dog door into my garage, which last weekend I finally fixed. But she was only doing that so that I didn't get unwanted critters into my garage. She also gave me some spider traps so that my roommate feels better. He is sensitive to arachnids. She is the best and keeps my house pest free!!

Orkin has taken good care of things. Once in a while, we'll get some bees around, which we've had on and off, and they'll come and take care of it. Right now, they're all gone. I'm satisfied with them. We have somebody who comes, and it's a regular guy, usually. He knows the house inside out, and he's very good. The techs come once a month, and they usually do the same thing, but they always ask if we have problems. We'll tell them if there is something then they come in the house, up to the attic, take a look around and then they do the outside and around the house. What I like about it is if we have a problem, they will come in between visits and not charge us.

We have excellent service from Orkin and it's all about the technician. He's the best we've ever had. We had him last year for almost all of our visits and he's the reason we've stayed with Orkin. He’s an outstanding representative of the program and the company. He knows his job and he knows how to relate to the customer. I have three dogs in the house and he is experienced with dogs, which makes the whole experience of him being in our home even better. Prior to Orkin, we used Terminix. But we went to Orkin and I wanted to stay with them because in working with Orkin we discovered, by talking with the tech, that the outside bait boxes were the solution for us. And it’s been a really good program.

I've been using Orkin for at least 40 something years and I've always been very satisfied. The techs are all good, very polite and nice. Sometimes I have to have them come when they're not scheduled, but never a problem that Orkin couldn’t solve, so far. I've had things like fire ants and termites, and Orkin got rid of all those nasty things in different places. They are very reliable and seem to be reasonably priced. They guarantee their work too, so how can you go wrong?

I originally only had one property and I decided to expand to my second property 'cause Orkin does a great job. Martin's always good. He does really well in doing both of our properties. He's been coming for a little over a year now. A couple of times ago, it was a different individual. But she was really nice as well and she did a good job. Right as the cold weather started coming out, we started getting wet season spiders and more ants. But since the tech sprayed, I haven't noticed any, even less few dead ones. I love that I don't have to see bugs all the time.

90% of the techs have been great. They've been able to really manage the situation, correct as much as they can. We are incredibly happy with our current provider, George. He's so professional, always super responsive and really respectful. I really love that. Another guy named Bernard was always just a great guy too.

Orkin bought out the pest company I was using. The techs come out every three months, and they spray my exterior for insects, knock down cobwebs and give advice on how to maintain the property so that it assists with encroachment of the critters into my house. I'm happy with them and would recommend them. The pest activity has had a big improvement from the previous company.

Jorge is the one we consult with and he always knocks on our door and lets us know he’s here and that he's going in the backyard. If we wanted privacy, we can shut the windows or do whatever we needed to. He always asks, “Are there any concerns inside or outside your home?” We express those concerns with him and he says, “I'll take care of it.”

They give us a lot of flexibility to change. We also know when they're coming so, that worked out well. The techs have also been very polite and helpful. They offered suggestions as well as doing the work. I always talked with them at the beginning if there was anything, in particular, I've noticed. I'm fine with the service. It cut down all the ants and I don’t have wasps making nests or if they do, they get wiped out.

We've had Orkin for a number of years. We had them at the old house and we’ve had them here. We've been very satisfied and happy with their service. They've always taken care of us. They're very responsive. We had animals in the house. None of our animals have ever gotten sick because of what they’ve used. We don't have the critters in the house. If we find any, they're quick to take care of it. There's not been a problem with termites. Their service has been impeccable. We used to have Jack, and then Jack retired. We ended up with Mike. Mike has been with us for a number of years. We know him, he knows us. They really take good care of us.

I had a wonderful experience with a tech named Andrew back in February when I went to answer the door and I fell and broke my hip. He helped me get back into bed and went about his business around the house for the ants. It was wonderful. We're very satisfied with Orkin. They take care of everything.

Orkin schedules everything ahead of time and techs come out every three months. They're cordial and helpful, and the service has been consistent. Their customer service is good and they're respectful too. Even with the pandemic and making sure they've got their mask, they're conscientious and thoughtful.

Interacting with the technicians that come out is A-plus. Customer service is great. Scheduling is an A also and it's done on the computer. But Orkin should be aware of fixed income customers and not go raising prices above inflation rate. Other than that, they're excellent and they do the job.

Orkin is very prompt and committed to their work. They have awesome technicians. I get an email when they're coming and when they arrive. So, they communicate very well. Once they arrive, they ask me what services I want because most of the time, I don't really remember when they're coming so I don't get to remove everything that they need. They let me know exactly what they're putting down and what they're doing. They first exterminated termites and I haven't had any since. They do their annual inspection too.

Our church has been open and it's full of spiders. There was a fellow who came but none of the trustees were there when he did. But, Orkin sent me a bill for $99. We're not going to pay that until they come back and spray the inside of the church. I'm not satisfied with the service at the church. My personal service is in Fayetteville and I'm very satisfied with the service of my home. We had a problem with moles in the yard, and Orkin was the one who offered us some advice and resources.

We were calling for estimates and Joe came out and spent a good deal of time with us. He was really friendly, informative and made up our minds right there. He was thorough, answered questions and didn't make me feel like an idiot for asking. He went into details that were really informative and a big help in doing our part in keeping little critters away. There were cockroaches and then there were smaller guys and they were taken care of. We've been really happy with Orkin.

We had a very severe infestation of camel crickets right after we moved in. Orkin got started on it and they have totally taken care of that. Our tech is the best. He is so reliable. Orkin started sending somebody else to us and it's been several people. Our tech was going at a different route and Orkin had split the routes. We said, “If that’s who we're gonna have, then we're probably going to quit.” So, our tech is back and we're happy.

We had a black box bug that liked the warm house. Kevin, the tech really took care of the situation. He has been the best technician I could have ever asked for. I'm very happy with my services. I brag and I've gotten two other people to sign up because of my recommendations.

Orkin has always been very helpful and they have great customer service. I originally called because I had a lot of ants in the front and backyard. Ever since they've come, that problem is gone. A couple of times, I've gotten ants inside the house and Orkin is always quick to come by and spray again. The person who was coming regularly told me that he was no longer with the company but he was really great. He would always text. I would get a text saying that they're coming on a certain day. But if I wasn't working from home that day and my husband wouldn't be available, I would just reschedule and it was very easy. I've had a few different people and they've all been really nice. Sometimes I'm home by myself and I have to let them in if I have a problem in the house and I've always felt comfortable. So, I'm very happy. They're very professional.

The customer service is great. Mr. ** who works for Orkin is a family friend and he's awesome. The other guys who used to come out took their time. They listened to whatever I had to say and took care of my issues. If I needed them to come back, they wouldn't make me wait. Orkin sprayed around my property and got rid of the rat problem. When a house burned down next door I had wood rats coming in, they put out traps and everything else. I found a humongous rat by the trap. So that means their product works.

We had a really helpful maintenance from Jerry who's been with us for a long time. He's the reason we stick with Orkin. He's the face of the company. Orkin has been flexible if we needed service. We had a monthly maintenance. If not, it's quarterly or seasonal. It's really nice to work with a company that is flexible and doesn't bind you to a contract. They've been really understanding about coming when necessary but staying on top of things and being preventative.

Orkin sprays the exterior of the house for ants and spiders. They do the immediate perimeter of the house, the structure perimeter, and then they do the interior as well if I have any issues. Since they've been coming, occasionally, depending on weather like if it's too hot, we'll hear crickets but I don't have any pests inside of my home. On the outside, you can't control what's happening as much, but I don't have roaches and rodents. In our area, that's pretty normal for a lot of these houses and I don't ever have to worry about that.

I constantly had ants in my house and in my backyard. I knew that there was an anthill underneath the house. Whenever we had a party, we had to fight the ants to keep them down. I called Orkin to see about getting something done. Since I signed up, there have only been stray ants crawling in here in the kitchen once or twice. That's why I continue with Orkin. They spray outside and all around the house. Our tech has done a good job of spraying outside, keeping the ants and the bugs down, and the cobwebs off.

Service is professional and efficient. We are always contacted ahead of time with a date and time window. Our technician is always on time and very friendly and courteous. He always asks how everything is and if we need anything else addressed. We are very satisfied with the service provided by Orkin.

I've had Orkin for quite a while now. I started with them when I heard scratching noises and I had them come out and see if there was any activity in the house for mice. In my experience, there were some sketchy techs. They would come, wouldn't knock, and would just do the front. They would leave and the report would say that they did the whole house. But for over the last year or two, I've had the same guy named Ismael. He's amazing. Through text messages, I would know that he would be coming. He makes sure to knock so I know he's there and I can open the gate. He does the spraying and there hasn't been any pest. We haven't had any problems on the inside. Everything's been good because it's him.

I've been a customer of Orkin since 2015. I have always been pleased with their services, There's been a reduction of pests in my house & can rely on my Orkin team to respond to any & all pest related problems. I value their services and quick response.

I am always very satisfied with the service I get from Chris, my Orkin Man. Any time I have called him with a problem, he has always come over & handled the situation that day or the next day. He also got to know the situation at my home (disabled sister & mom with severe dementia) & is always respectful of them and what is going on. Fast, Quick, & effective service every time!

I am always pleased with my Orkin service. I could not ask for a more responsive and pleasant inspector than Pierre **. He always listens to any concerns, and takes measures to deal with any problems I very seldom have. I would happily recommend/refer anyone to use Orkin for their home pest control problems.

The tech addressed the hornet issue quickly and efficiently with helpful explanations of the process. She also completed the quarterly checkup while onsite. She was demonstrably knowledgeable about her current career path.

I have seen amazing results in my home thanks to Chris from Orkin. He started servicing my home in early 2020 and remained professional, yet friendly throughout the pandemic. I had a huge problem with fungus gnats and since he has serviced our home I have seen very few (if any) bugs at all. I would recommend Orkin to anyone looking for pest control.

I got Orkin within a couple of months of moving here. I had a problem with ants in the window area of one of the rooms and I wanted to make sure that everything was taken care of right away. I've been very satisfied with everything that Orkin has done and I have not had ant problems since. I have a wonderful young man that comes here for treatments every two months. The gentlemen that helped me with the termite treatment and the guys that came to do that were great.

Our Orkin Pest Control Service technician is professional, courteous, friendly, and gives the utmost attention to detail. Our service technician went above and beyond to provide the solution needed for the specific problems we were having with pests. Thank you for such great service!

Champaign Orkin has been my pest control company for years and I’m very pleased with their services and excellent customer support. They are a wonderful group to work with, and I would highly recommend their services to anyone looking for pest control.

I appreciate getting a email letting me know exactly when my technician will arrive. I have a wonderful technician (Kerry **). He is professional, pleasant and thorough. I could probably pay less going elsewhere for my service but I trust Orkin.

As per usual, our most recent Orkin service was top notch. The representative called us before he arrived to let us know he was on the way. He was most courteous during the time he was at our home and fully explained the service he was providing and asked if we had any questions. He also told us when he was leaving that if we had any problems, to please let him know.

Had a problem with a swarm of bees. Called Orkin and they came out in about an hour and a half. Richard too is my rep with Orkin was the one. They cleared up my problem with the Honey Bees. Great service.

We have depended on Scott to treat our house indoors and out for the past 2 1/2 years. We are very pleased with the results. We have been able to markedly reduce ants, roaches and other insects due to Orkin treatment. Scott is very responsive, friendly and easy to contact and I recommend his services.

The technician is friendly and helpful. They always ask if there are any problems in or around the house. If there is a problem they will handle it then. They always say if anything comes up to call them, which we have and they came out and took care of the problem.

I have been with Orkin since they took over Eastern. Their technicians are very professional and informative. I have called a few times outside of my regular visits and the tech was sent very quickly.

The technician that handles our account (Andy **), is always punctual, courteous and cheerful; if there's an issue to discuss, he brings it to our attention in a respectful manner. Any issue we need resolving he takes care of in a professional way.

I have been a customer for the last few years and have not had one bad experience with Orkin. Very professional on all levels and the young man that has been coming to our home is tremendous. Works well with us when we do have schedule situations that have occurred, he is very knowledgeable with offering other products and services that we may need, and very professional and thorough when completing his assignments. I highly recommend Orkin for providing safe, reliable, professional services to anyone's home and business.

After the retirement of our former Orkin rep, we met our new rep at our latest service appointment. He was excellent, knowledgeable and professional. We are confident he'll take good care of us and looking forward to working with him.

Great technician and no bugs. The young man who services my home could be the nicest service person I’ve ever encountered. He’s also very thorough, calm, quiet, polite and professional. Also, any bug problems I had are gone. I recommend this company to anyone.

Orkin has always provided excellent pest free care of our property. They have provided us care for many years. The technicians are always courteous, friendly, professional, & make you feel comfortable. I recommend to others to experience this most admirable service company.

Hiring Orkin to do our pest control has been one of the best investments we have made. Our service techs are always on time, very flexible schedules that meet our busy household. Very thorough spraying each time. We have confidence in our techs. Not to mention always friendly and personable.

We are extremely pleased with the service that Trish provides us. She always ask if we have any issues and when we do she will treat them and call us a few days later to find out if she had cleared up our issues. She inspects and treats both the inside and outside Of the house. We are truly lucky to have her and Orkin as our pest control people.

Orkin is very dependable and professional! Always on time, and my service technician Phillip is very thorough. I have the peace of mind knowing if I were to need an additional treatment all I have to do is call and Orkin will retreat my residence. I have never needed a retreatment but I know if I did, they would be there. I feel like I’m in good hands with Orkin!

I’ve been using Orkin for 12 years and have confidence in their quarterly service. They always come on the scheduled date and time, or on a rescheduled date if I have a conflict. I’ve had several representatives over the years who all seem to be knowledgeable, friendly and qualified. I’m never sure if I should follow the person around or not. I just assume they are doing what they’re supposed to do. I don’t like the use of chemicals in and around my house, especially with a pet, but it’s necessary and it’s applied responsibly.

An Orkin representative services my home and grounds quarterly. I am extremely satisfied with this service, and would like to praise Vernon for going above and beyond every time he’s here at my home. He is professional, courteous and very knowledgeable, a pleasure to deal with. I highly recommend Orkin services.

Michael ** is the worker who comes to my house from Orkin. He is punctual. He works around my schedule. He is polite and thorough. Mr. ** works fast. We used to have ants in our kitchen. He investigated outside and found trails and nests on the south side of our house. We rarely see ants in our kitchen anymore. I would recommend him and Orkin to anyone.

Very professional and courteous service from my applicator. He’s always extremely knowledgeable and answers all of my questions. The office staff is just as professional and courteous. I have never been disappointed and have had no problems the entire time I’ve been using their service.

I am extremely happy with the service and professionalism provided by Orkin. Office personnel are a pleasure to work with and technician is thorough, efficient, and very respectful of property and my needs.

Orkin techs come every other month and I love them. If I need them in-between, I call them. I've only had to call them out three times at the most to come an additional time. They generally call the day before to let me know they are coming. When they show up, they go about their business. I like that they don't interrupt us. They don't impose on us but they're not unapproachable either. If we have questions, we could go out there and they welcome our questions.

The associate was very professional and friendly. I was disappointed that they were out of the granules for my yard and no arrangements were made to come back when they come in. Due to this happening more than once I now have my own to put out.

We got Orkin in 1986. We started in Forest Hill and when we got here to Upper Marlboro, we had a problem with humpback crickets, got the pest control and had that ever since. We had the yearly termite inspection and we got the pest inspection quarterly as well. For any problems, I usually call the office, but sometimes I have a problem with them. If there's gonna be a delay, sometimes they don't let me know. For instance, it used to be someone would come the third Thursday of every quarter, and recently, they've changed it to the first Wednesday of every quarter. Somebody just showed up and said, “Oh, yeah. Your schedule's changed.” This week, I was gonna call because that means they're supposed to come next Wednesday, but nobody's notified me. Apart from that, the technician is fantastic and I don't have any problems with him. In fact, we've had William for quite a while and I really like him.

I was in Bible class and saw a guy spraying. I never saw a roach where we do the Bible class and we eat there. He gave me a card for Orkin. I then had someone come to spray the house for rodents. This house has been here for so long but my mom did not call an exterminator because she was allergic to whatever they were putting in the house. At that time, they used to wear masks to put that chemical. The house was infested with roaches. It was so bad that I was spreading them in people's houses. There was also a time that one got in my ear and I had to go to the hospital. We also had mice and water bugs. I was trying to control them the best way I knew how but they were overpowering me. I used to be embarrassed if I have a party and I always have to keep my pot covered because I don't want any roach to go inside my food.

During the time that I got Orkin, my mom was sick. I was taking care of her and she was allergic to almost anything. She got bit by a mosquito and it is swelled up. She had to get a shot. Because of my mom's strokes, she didn't feel when a fly or anything was crawling on her and I had to protect her. In the meantime, I had flowers in the house that different people sent to me and I didn't know there were bugs in the plants. I bought some stuff to try and kill them but that didn't do anything. I then had ants coming in at my patio door. I had to find somebody so I called Orkin. This was back in 2001. The first person that came out was Dimitri and I fell in love with him because he was really nice. He found the source of the ants that I was having a problem with.

We're very happy with Orkin's service. They have been good about notifying and they do it through email. Their techs are top-notch too. We had issues with carpenter ants for decades. After the very first treatment, we didn't see an ant and it's been good since.

I usually get an email from Orkin saying what day and time the person will be out. I have always had good experiences with him. He always asks if there's any trouble he can concentrate on and I always tell him what's going on at that time period. He always addresses it so I have no complaints.

If I could do a negative star I would. Rodent control was the issue. Beginning of experience WAS great and then the tech comes to my house to "fix" the screens for entry points. NO the correct term they use is "patch". The guy made it worse by not cleaning screen area where the glue was going. He GLUES THE SCREEN TO THE PILE OF DIRT. So nothing sticks. So now new entry ways can be made.

We've been with Orkin for about a dozen years. We worked with them before when we used to live in Houston. It was a totally different branch and people. Over the years, we have had some issues with them but their management is very approachable. If you call and ask to speak to one of the branch managers, there's never an issue. They've always either made whatever was wrong right or accommodated whatever our requests were.

We were using a different pest control company and at the time, they weren't helping out. We were finding issues then we switched to Orkin based off a recommendation from a friend and they exceeded all of our expectations. One of the biggest things is how friendly they are when we're talking to them. Especially in the summer, if you get ants, it's a little embarrassing and they say, “This is just an issue for the area. It's not anything that maybe you did.” We have the same technician every time, and he's been absolutely amazing. Super nice guy. Also, appointments are scheduled on a quarterly basis, so usually, if I have to call to get them out in between those quarterly visits, then it's a matter of simply calling the hotline. They always send somebody out quick.

We have been using Orkin for a Decade and they provide excellent service. Orkin takes care of their customers and whenever we see any bug or mosquito issues, Orkin immediately services our property. Orkin provides professional and friendly service. Adam/Scott are the technicians. They go above and beyond to help their customers. We appreciate Orkin's great service and price value.

A few years ago, we had a sudden infestation of ants during Thanksgiving, into our house, one of our kids’ rooms, and Orkin was the only one that was able to respond the quickest. We stuck with them because they did an amazing job. I really appreciate the work they do. The website could use some improvements because it's a bit buggy. The first time I did, it was confusing and it was not obvious right away how to schedule a touch-up. But once I figured it out, it became easy. The gentleman that handles our house has done a great job, especially since there was a guy before that used to come over. He just quit unexpectedly so this guy had to pick up the slack.

We're really happy with Orkin. Whenever we have an issue, we just call up and they show up. Our guy, Gil, is excellent and very responsive. Overall, they do a good job.

I've had different technicians over the years but everybody's been great. The job gets done because it's outside usually and I don't have to be here. They usually create a barrier at the perimeter of the outside of the house. I don’t usually have them in the house but this visit was because we had a lot of ants coming in the upstairs bathroom. It was right after the bad storm. We also had the outside of the house pressure washed. The tech came in and put some of the clear poison goop in a few places in the bathroom upstairs. We still see the ants half a dozen times usually but they're usually not well. So they're on their way out. The regular visit is in November so I told the tech we'll wait until November instead of him having to do another perimeter thing.

My experience with Orkin was always good. The tech did his job and explained what needed to happen and what he was doing. It was awesome. We had big ant problems but not since Orkin.

P.S. that technician, whose name I can't remember, deserves a large raise/promotion.

Our rep, Anthony, did a great job. He went out of his way to do an “over and above” level of service. He is an outstanding representative of Orkin. Barb, in the local office, is always helpful whenever I contact her regarding service.

I am very pleased with all of the services that I have received from Orkin. John is very responsible and was able to answer my question in a very timely manner. He is always very organized and personable with me and my family.

Over the many years of service from Orkin, I have been Continually impressed with the dedicated service and knowledge of the many technicians I have had. The company has been very dependable in delivering its services and quick to response to any problems/scheduling.

It took a month to merely verify the job was still in perfect working order. When the guys finally got there they did a wonderful job and did a full inspection even checking the attic crawl space which I would/could never do. As it turns out they did a great sale which will be done Sept 27th. Mercy! Why is this so expensive?? WE are old and my husband is in the beginning stage of dementia which we all know how this turns out. I am already at my age so very stressed and worry about the money it will take to provide good care for my husband when I am no longer able to do so.

I've been a lifelong Orkin customer and have always been satisfied with their fast, professional, courteous service. Anytime I needed special attention for a pest problem, Orkin has always responded immediately to address it. I couldn't be happier!

Orkin has been taking care of spraying around my property for the past two years and they have always been professional and efficient. There is always notification before service and all is done quickly and thoroughly.

I originally called Orkin for the centipedes and I haven't had any trouble since. I find them dead in the basement. I found one alive in my bathroom the other day but he was pert near dead. So, Orkin has taken care of that for me. I’m fine with their customer service but some of the technicians act like it’s a chore. They barely walk around the outside of the house. I had a guy before the last one who came out that if molasses would have been on the bottom of his shoes, he couldn't have gone any slower.

We moved in about a year ago, and immediately had a spider and ant issue… I contacted Orkin, and signed up for the monthly program… After Omar’s first visit/spray our problems were handled! He comes by every month, great service, we couldn’t be happier!

We use Orkin to do our in-house pest control, carpenter bee control, mosquito control and termite prevention. We have dealt with the Orkin Technicians Matthew, Aaron and Andy. They do what is needed to control pests in and around our home. We feel comfortable with them entering and treating our home and property when we are not home. They keep us posted on when to expect their arrival. The reports are great documentation of what has been done. I appreciate Orkin's outstanding customer service.

I never had contact with Orkin. I went online to pay my bill but realized I could only pay the yearly amount. I do not want to pay yearly amount. I prefer to pay monthly, even though I am losing $18 dollars. Let me know what you are going to do to solve my problem!

Bobby is my family Orkin rep and does an outstanding job. He’s courteous, thoughtful, and tends to my pest needs at a notice call. I will continue this service and recommend Orkin to my friends. Thank you!

My tech Ricardo shows up on time, does a very Thorough job, and keeps me informed of any concerns that he may find. I tried to do my own pest control and failed miserably, ever since Orkin took over I have not seen bugs in my home.

Anthony does a very thorough job when he comes and answers any questions I have. I wouldn’t want another person doing mine. Before Anthony started I was not happy with the service. Anthony is always on time when he comes and seems to be very knowledgeable when explaining things.

My Orkin guy is great. He always text me a few days before to remind me of my appointment. When he arrives always ask me if I am having any bug problems. Always does a great job. When he is done, he always knocks on the door to tell me he’s done

ORKIN people are very pleasant to deal with, both customer service rep and technician. Our concern was immediately responded with the technician checking our home immediately the following day. Great service.

I've had the same serviceman for years. He’s very courteous and always arrives on time. He does a great job and answers any questions. People should watch the scheduling though. It is a little dicey because it appears that Orkin’s computer system is not working well sometimes. I've had it where they forgot to call me or for some reason, I fell off and I didn't get notified until the very day. It has happened several times but I live with it because I like my service person and Orkin does its job. I don’t go online nor use their apps for anything other than to pay the bill. It’s their responsibility to send me a text or an email and let me know that Orkin is coming. And most of the time, that's how it's done.

I like the consistency and regularity of Orkin. Part of that has to do with this recent time span. I've been having the same technician and that's really helpful because over all the years, there'll be times when the technician would change because they put the person on a different route, and it happens too frequently. It is better when it's stable, and that's what I'm experiencing now. The technician usually gets a certain level of familiarity with me and vice versa, and then, we're comfortable, and that's when it's very nice. The technician I have now, we're compatible in the roles we have, and it makes it okay to have a recurring visit. Overall, I want to continue my service with Orkin.

We've been using Orkin Pest Control for a couple of years, and they're great. We plan on continuing tp use them. They usually schedule the next appointment and let me know when it is.

I called Orkin for help with my little brown roach issue. When the female that answered the phone said if I’m seeing them in the daytime then I have an infestation problem. She said sending someone out would be pointless. Wait, what?!? Okay thanks, I’m gonna go freak out over my infestation problem now. Why pass up a potential client? I called someone else. Little brown roaches all gone.

We've had the same technician since we started using Orkin sometime in 1992 and we've always been satisfied. He will do whatever we need done. We have trouble with rodents in the wintertime and he always checks that for us. Even when we're out of town, they will do an occasional outside service if we requested. They're very accommodating to our schedule. I've found them to be very easy to work with. Prices have gone up over the years but we're happy enough to absorb whatever changes they had to make for us.

I am battling ants and Orkin has been coming out for that. It seems to be a lot better now. The technician that I have is really great. He calls me ahead of time to let me know he's coming, which I appreciate. Also, he wears a mask and puts stuff on his feet like he's supposed to and he does his thing. He takes care of anything that I have. If I've got an issue with wasps or if I've got spider webs all over the place, he takes care of that. He’s very helpful, very nice, and respectful when he's on my property.

It's been great with Orkin. I've had the same person for years and years and they've done a great job. The only issue I had was with the scheduling from the central office. They changed my date because they switched to a computerized scheduling program. I requested the technician that had come before and they did that. That was all worked out.

The first time we had Orkin, we were very pleased. Their tech Willy has been fantastic. He knows what he's doing. He doesn't mess around. He does the job and explains things when I have questions. My husband had passed away when I was at the other house and he was very compassionate and respectful. I really appreciated that. I couldn't ask for a better person to service the house. I've definitely seen improvements with the service. I don't like spiders and it was so nice not to have these old creepy crawly things in the house.

I had a bad roach problem. After the technician from Orkin completed his initial operation they were almost all gone. He responded almost immediately. I will contact Orkin again if I have another similar problem.

I use Orkin every month. They work and they kill the bugs. The tech is a good guy. He can come in, do his stuff and get out. The dog doesn't mind him. And most of the time, I'm at work and I trust him with my wife.

Everybody who has come here has been really good. They're very well-educated on all the different concerns that we have had. Also, they're very good about keeping everything neat. There's no sign of the techs being here. And we don't have any pests. I've been very satisfied with Orkin's service. That's why we've had them for a long time.

The representative was very helpful, friendly and thorough. Orkin was just a good experience all the way around. The tech and I made the trip inside and outside and he wanted to go do the outside after he had finished the inside. So, I just told him, "Well, good. Just knock on the door when you're done." And he did. I'm a happy and satisfied customer.

Orkin employee was friendly and thorough. He checked and treated everything I requested. I have no issues currently except occasional spiders. I am very satisfied with the almost complete lack of bug and rodent home invaders.

We’ve used Orkin for years and we’ve never had any problems with them. We have a farmhouse in Webster and we used Orkin for the termite control. We had subterranean termites in it when we rebuilt the house and we had them treated for wood termites, and we've always had. The techs came out of a different office and it was excellent service. I have no intentions of changing and trying anybody else. I'm very satisfied with Orkin. The techs are very polite and mannerly. Over the years, we've had several different technicians and they've all been very courteous and thorough.

Always take care of the spiderwebs and ask if there are any problems that he needs to take care of. If so I let him know. If not, I just let him take care of the normal routine. He does his job quickly and. Efficiently!

My technician, Chris, has come twice to track down and eliminate the source of my incredibly persistent kitchen ants. He has discovered at least 2 outside nests and the little crack they're using to enter my kitchen. I really appreciate his determination and careful inspection.

I have had Orkin for years and am very satisfied with the service. Had Ken as technician last time and he was so polite and did an excellent job. He spotted some ants and took care of them. I hope I have him again as technician.

Service member arrived on time, is always polite and courteous. Service is completed effectively and efficiently. Our service person is knowledgeable and always does a little more than required. I like the order less chemicals as well.

We've had Orkin probably for four years on this property but we used them in a property where we lived in the past. The techs are excellent, which is why we keep using them. We like them. They do a good job. The booking is perfect and we have confirmation. Sometimes the person calls before they come in. The person we've been using for four years is a fantastic guy and always provides the perfect service. Orkin knows what they're doing. So anytime we have any different insect and any different issue, they always know what to do. They will advise us which type of product we need and how to apply it, which is a big thing with that kind of product or service. So they're always very knowledgeable and always on time. They have never ever missed appointment. We are pleased with the service.

Orkin has always done a nice job for us and the gentleman doing the work has always been friendly. We have never had a problem with bugs since we started with Orkin. Do yourself a favor and have these folks get rid of the creepy crawleys for you.

The gentleman who provided my service was on time; let me know when he was close; was very thorough; and answered my questions and concerns with his courteous and friendly attitude. I felt comfortable that he was knowledgeable and cared about my need. Thank you

My service Representative handled the call just as he has every time for the past several years. The call is conducted with courtesy, friendliness and efficiency. He never fails to question me about any details he is overlooking.

My only complaint was that I had to call 4 times to get my service man out here. Once Keith got here, he was wonderful. He jumped right in and handled the problem. Always courteous, polite and to the point.

We have been Orkin customers for over 35 years. We have had them treat every home we have lived in. They are knowledgeable, professional and neat. We are very pleased with our service from Orkin. I highly recommend their company.

I am very pleased with the service that Orkin provides on a bimonthly basis. My agent is Mr. Vickal **, who is knowledgeable, dependable, and thorough. On the very few occasions that I see a bug, it is dead!

Customer Service on the phone always provide great service. Rico the guy who come sprays my house. He is always professional and punctual. He always ask if there is any specific areas he needs to spray. Or is there any pest problems. He needs to be promoted to manager so he can train the workers to be like his example.

We had mud dauber wasps and other wasps nests in our attic because apparently along our roof ridge cap there had not been screening installed. Therefore, those areas along ridge cap line and other areas, wasps were gaining entrance. A family member was stung. Orkin came out immediately when I called them. They sprayed the nests and then they gave us a price to remediate the problem. The day the work was to be completed was 85 degrees & much hotter in the attic.

I always receive a professional, friendly, caring experience. Very knowledgeable and helpful. Willing to listen to my concerns and then strives to correct them. My only problem is that I don’t always get the same technician and I do get tired of explaining everything over and over.

Brian has been the tech who serviced our account since we began using Orkin a number of years ago. He informed me during his last visit that we would have a new tech beginning with the next scheduled service which we found disappointing. He has been an excellent ambassador for your company and we wish him well but you should tell the new guy that he has some very large shoes to fill in replacing such a competent, personable service tech.

My Orkin service has been excellent. The technician listens to my concerns and provide real help. I have an elderly hound and a clever mouse that had eluded my capture attempts. Orkin helped me keep my hound safe and got rid of the mouse. Extremely happy with my service.

Orkin has been servicing my home for several years. Ed, the technician, is professional, courteous, and friendly. It is easy to reschedule service if the appointed day or time is inconvenient. I did not give 5 stars because the company sent someone other than Ed for a couple of times without letting me know of the substitution. It turned out that the company sent a man who was in training. Ed told me about this when he came back. Lack of notification is not acceptable to this senior citizen.

In July Brian came to do my 3 month service, he couldn't come in the house because I was very sick. He left sticky box traps and round ant traps and got out the big hose and sprayed everything around my house. I was impressed. I've never seen anyone do that before. I was going to leave the company because money is short but the woman I spoke to worked out a deal for me. And I could make payments. I thanked her over and over. I don't want to lose Orkin, they do a wonderful job.

I did everything that I could possibly do with the ants in my kitchen and finally, I gave in and said that I needed professional assistance because it was ridiculous. My kitchen would be invaded by these little ants. I love Orkin’s services because I don't like bugs. I haven't had any problems and I like the guy that I have assigned to me. Rick was personable and he answered every question. I have pets and I was concerned about the chemicals and the cats. He has a background in chemistry and explained it to me well. I trusted him enough to give him a key to my house. I would recommend Orkin and my guy Rick. My cats like him.

Orkin had to have a sub come out for my route but he was as informed as my regular tech was about my place. He covered everything that the usual tech would. I opened an account with Orkin in 2016 because I had an issue at my house with my crawl space having rats or mice. So, they came out and took care of all those problems very well. I haven't had any repeat problems since they did the evaluation of my house on all those problem areas. So, they found all the potential problems and gave us the resolution steps to correct it. Woodpeckers decided to invite themselves into my attic last year and I had Orkin come out every other month because the activity wasn't frequent enough to say that I didn’t need monthly visits. But every other month is better. The pest services overall is pricey. I called in in between visits and they had a person out the next day to check it out and fix the guards.

My experience with Orkin has been fine. It's just the last time my Orkin guy came out, he didn't knock on my door to let me know he was here, so I didn't know he was here. I would have had him come inside and spray as well. I've had two different guys now. Usually, they're really nice when they come out, and they chat with me for a little bit, which makes me feel good. At my old house, which is where I had a different guy, the amount of bugs went down. At my current residence, I haven't had any infestations or breakouts with bugs and I want to keep it that way. I've called to schedule a spray. It was raining a lot and some of the bugs from outside started coming inside. They took care of me relatively quickly. I'm pretty pleased.

I bought a brand new home. My daughter moved in with me. She brought roaches with her. They took over my house. Zap for two years sprayed once a month, no change. Orkin came in here, three sprays, no roaches. The first spray he did embarrassed me to death. I had no clue there was that many bugs in my house. He sprayed around the crown molding around my kitchen cabinets. I swept up bugs for three days. Orkin is the best pest control place I've ever used. I just made one appointment to come every other month. They just come. My regular technician, Daniel, is a good country boy. I really like him. I let him come in if I'm not here. I leave the house and lot for him.

I set up the second time with Orkin Pest Control. I already canceled service with them 6 month ago and thought I will give them trial again. I had appointment at July 24th with technician named Tom and he not show up even not call or text. I had second appointment at August 10th with the same technician - Tom and he again not come to do service. I do not understand what a problem with that company. They cannot organize workers??? I still have ants, moths, rats....they charge $70 a month and don't do anything. Very disappointed.

I called at 11a this morning for an appointment. Like it says call before 2 for same day service. I guy told me they would be out today between 4-6. I repeated it to him twice throughout the conversation that it was today and he said yes. I rearranged my schedule and even left work early. Waited until 6 nothing. Called. They told me it was scheduled for next Tuesday. Why would I want to wait a week to get rid of mice? Duh. So much for customer satisfaction guaranteed. Very disappointed.

Killer Kate came to visit and she did what she does every month and we paid. We love Killer Kate dearly. That's why we keep going back to Orkin. We kid her all the time. Kate is her name and her initials lead to the Killer Kate designation. She's been our technician for several years. Occasionally, there have been substitutes, but we prefer her. We have always regarded the service by Kate as excellent.

I love Orkin's service. It works really well for us. We don't have a lot of trouble with bugs now. If we ever have a problem with something inside the house, I just have to call, and they'll come out and do whatever they need to do. We've been in this house for almost 14 years now, and I've used them since we moved here. I have no complaints about the service at all and its efficacy as well as their willingness to come out and take care of something. If it's not even my appointment time, they'll come in between.

We started with Orkin right after we moved in and we've been with them for so many years, and we have stuck with it because we haven't had a problem ever since. Eugene, the technician that's been coming out for the last few years, is excellent. He listens to us. He gives us advice. When he shows up, we know we're in good hands. He remembers who we are and explains what he's going to do. He lets us know when he's coming. He's a very good ambassador for the company.

A friend of mine told me his mother used to use Orkin. So, I tried them. The service was great from the start because I had a problem with little flying roaches in a rental house and they were getting in the stove. I never had roaches before. And I had a pest control lady come in there spraying every three months. But she couldn't get rid of them for me. She had do this, do that, and they're still there. So, I just called Orkin one day and they came out, and two days later, I haven't had a problem since. The tech is a great guy. He goes beyond duty to help me with any problem I got there. I'm well-satisfied with the service, I'm satisfied with his attitude and he knew what he's doing, and he gave me a lot of advice on what I needed to do to help things. And I corrected a lot of things that needed to be done there and he told me I did a great job. He looks out for me wonderfully. And I'm really well pleased with Orkin. The price is worth it for what I get.

We just had our first transition of technicians, but both of them have been super friendly. I only reached out to customer service one time because our old rep used to text me and he was consistent. And he was a couple of days off. So, I called to make sure he was okay. But he was. He was just busy. Wherever he went, I hope he's doing well because he was the best Orkin person that we've ever had.

Orkin just comes monthly automatically. It's usually on a Wednesday, but then they let me know the approximate time that they're coming, whether it's morning or afternoon. Most of the time, it's morning. They would say between 8:00 to 10:00. And then, right before he comes, he sends a text and says, "I'm on my way." I've been through this for many years. The first one that came was back when I worked and I always put a key under the mat. And I told him to just leave the key on the hall tree, which I have right inside my entryway. Sam didn't know what a hall tree was and I had a fake greenery thing there that's about three feet tall. "Where in the world did he put that key?" He put it down at the base of that flower. They are all so jovial.

ORKIN CONTINUES TO FAIL MISERABLY to get rid of - or even control mice in my crawl space for at least 2 years; this after paying ORKIN $12,000 to seal all openings to keep mice out and $45 monthly service ($1,000+). How can the largest world-wide pest control company NOT HAVE ANYONE WHO CAN SOLVE MY MICE PROBLEM? ORKIN has done numerous inspections, yet say they can do nothing else??? I have spent another $7,000 for two other contractors to do additional sealing; $3,000+ for my supplies; and hundreds of hours of my time to stop the almost daily mice gnawing sounds. It is extremely difficult for me to do much physical work, being handicapped and disabled, but I try because the noises are unbearable.

I’ve been with Orkin for a few years now and plan to keep them coming. Since they’ve started I no longer have rats, mice or ants. My house is clean as is my garage but still these pests found their way in and they were difficult to get rid of. Each tech was thorough and nice.

Overall I have been pleased with the tech's work. I would really like to be able to be involved in the scheduling of appointments, i.e., time, date, and day. It usually seems like I am being the problem customer when I request a change when I am told the day before of the time and visit. Not a huge thing but it is something I would appreciate and it would not upend the tech's schedule along with mine.

For well over 30 years, I relied on Orkin to control insects in our homes. I started with Orkin due to a pest problem when we lived in Ohio, where insects are plentiful. My husband traveled for his job, and was not looking for more on his “to do list” when he was at home. Now we have retired in Colorado, and he needs to feel he can contribute to the comfort of our home, as well as my peace of mind. So he requested to take over any pest control issues we might have, and I am very happy that the insect here are not so invasive! I recommend Orkin to anyone who, like me, does not want to share their living space with insects! We appreciate all the years of great service and friendly technicians who came to our homes.

My experience with Orkin has been excellent over the years. For the last several years it has been excellent especially because of my Orkin technician, Clayton **, here in Knoxville, Tennessee. Clayton is professional, thorough, punctual, very helpful, intelligent, friendly, personable. Orkin is lucky to have such an excellent employee, and I'm lucky to have such an excellent service technician.

Very pleased with my Orkin service. After some turnover, I now have the same technician who comes out every two months. His service is very personal (always asks how things are going and if I'm experiencing any problems) and professional. I recommend to my neighbors who are looking for pest control.

Thoroughly impressed with Orkin. Our home has been pest free for a number of years. Thanks to Steven **'s conscientiousness about our house has made all the difference. I highly recommend Steven & Orkin.

We have used your service for several years now as we are surrounded by homes who have discovered termites. The service providers are always very polite and professional. We had several small challenges with insects that were recurring that have been eliminated now and are very pleased at our decision to employ your services.

Messages do not seem to get to Matt, our Orkin man. We were told not asked when our house will be treated. We were told between 8am and 11 which didn't work for us. So I spoke to someone in the office to help us to change the time to a later appointment. Apparently Matt never got the message. He arrived at 9 or so and it was no good for us to let him in. We were on our way out to the doctor. He did the outside but not the inside. There have been some bug issues which were not addressed and there was no attempt made where he would come back to address these issues. The person in the office seems lethargic and not too dependable.

I have been an Orkin customer for years. I have never had any complaints. My tech always listens to my concerns and provides great service. This last visit I pointed out a wasp nest underneath the front porch roof and he added it to his normal routine. So grateful!

My representative is ALWAYS so kind, polite, professional, friendly, and our conversations are great! He's been in my home so many times, he's like family now. I don't have to follow him throughout my house anymore. Awesome job!

My experience scheduling the service with Orkin has been up and down. It seems like if I tell customer service to do something, they lose their notes in less than a month. Most recently, someone came out to spray mosquito repellent. The technician is really courteous and very friendly. He usually goes above and beyond, as long as he gets the nod from the operations people. Pest control-wise, that is not working very well. The feedback that I get is, "Technically, you have to take into consideration the area and the increase in humidity," which ultimately kind of gives me the impression that I'm buying snake oil.

Very polite - on time and helpful. Orkin has been taking care of my critter problem for several years. Since we live in the Mountains, we have many small critters that destroy my gardens. Orkin takes care of that problem. Thank you.

We've been using Orkin for 16 years. It's great scheduling the service with them. We haven't ever had a problem with any of the technicians that come up to the house. They've been polite and nice to deal with. They're great. They come out every three months and we always notice the difference, especially my husband. He's the one who's really afraid of spiders and anytime we have services, we see the decrease afterward. I'm so happy that the tech now is a woman. To see a woman in the industry is phenomenal and she's really great. I give her 5-stars and a thumbs-up.

Orkin costs more than other companies and I don't want to see their prices go up. But we appreciate the service and it keeps pests down. I also love the lady that comes to my home. She's a sweetheart of a lady and always considerate of my needs. I have a son with a disability and she always makes sure that it's a good time to come. She's very helpful and if we have any problems, she's right there on the spot.

Excellent service from Johnathan interior and exterior. Very respectful of personal property and my environment. Would highly recommend Orkin Pest Control. Long time customer dating back to the 1990s.

I couldn't be more pleased with Orkin. Much better than the company that we had before. They are always prompt and keep you informed about their arrival times. The "Techs" are very knowledgeable over what pest you are dealing with. I have referred 2 homes to Orkin and those customers are pleased as well. Orkin's products work well and they have returned if problem still exist.

While I realize that things have changed since the pandemic, I still would like to feel in control of when someone comes to my home whether I'm there or not. I had no control. Appointments were made for me and changed at will without my input. I'm ready to cancel this service.

I'm pleased with Orkin Pest Control. I've had several Orkin Employees to come service our home. They all are good at their jobs. I would like a different person to come back to our house for the month of July. We like someone who is well informed & educated about their Job. Thank You for reaching out to me.

Orkin has done pretty well and scheduling my service with them was pretty easy. As a matter of fact, I had to change my appointment twice because of doctor visits. The tech who came out was super as well. He let me know he was here and he tapped the door to let me know he was leaving.

Up to this point, I have no complaints with Orkin (previously PermaTreat Pest Control). The techs are knowledgeable, friendly and answers any questions that I may have. I will be moving in several months and will be transferring my service to my new address - and possibly adding an additional service.

This review is for our Wisconsin residence. We have had Orkin for decades and have been satisfied. We have been particularly satisfied over the past decade (and I don't exactly the dates) because our technician Doug has been the same, shows wonderful service, competence and flexibility.

Our usual Orkin Inspector became ill in 2020. Asher ** was assigned to handle our account while Pete has been out. Without question Asher has been outstanding in taking care of our house. She is professional, courteous and extremely polite. We appreciate her commitment to getting the job done properly.

I have been using Orkin for many years now and am very pleased. Once every two months usually keeps the pests away. Although, there has been an occasion or two where I needed someone to come out right away due to an overload of ants. Orkin, comes out as quickly as possible to take care of the problem. My technician, Juan is the best around.

Always great service, prompt and experienced techs with T.R. and Gary. Only one request or improvement would be - I get regular exterminating service and in the summer I also get mosquito and tick spraying and I would like these services to be separate and not combined in and on the same day.

I have always had a wonderful experience with Orkin. The two servicemen who have come out to my house the past 20 years have been great to work with. Clarence has been handling my home for the past 15 years and is always on time and very polite and respectful. Orkin has always dealt with any of my emergency situations promptly and efficiently.

Here in New Orleans it's Summer time, the nights are even hot and days are wetter. You never know what critters may lurk, but thanks to Marcus my home is infestation free of Termites, roaches, and spiders. He shows up on time and is a pleasure to work with. He's someone I can trust. That means a lot. He always has his mask on during these Covid times. I appreciate that. HATS OFF TO ONE OF YOUR BEST Marcus!

We have had Orkin in Michigan since 1997. Having therapy dogs we have never had problems with flies. We also had Orkin in Jacksonville North Carolina from 1991 through 1997. Again never had problem with any ant, spider or roach. We are very happy with the technical knowledge and support.

For over thirty years we have found the technicians and support staff very responsive to our needs and sometimes our wants. We have been customers of Orkin in Georgia and South Carolina. In both states we have been served with pest, termite and moisture control. Currently the moisture control barrier has fallen down, but the local branch manager has promised to see about correcting that issue. Here in South Carolina the technicians have been over ran with calls of swarming termites. Once those customers are serviced I am confident the downed barrier issue will be resolved.

I like the service from Orkin to prevent pests around my house. They let me know when they are coming and who is coming. I can make schedule adjustments and make decisions about what services indoor or outdoor are needed.

Brent was courteous, respectful, personable, and professional. These are the qualities I have always expected and actually experienced from your technicians. Keep it up! I have also recommended Orkin's services to several friends and family members.

35 years ago, Orkin came by and promised me that they could handle the job. So we tried them out and kept on with them. The monthly bug control guy comes in like he's supposed to, asks what kind of problems we have, then he gets busy and takes care of it. He’s a fine technician and he does a very good job. He usually comes between 8:30 and 9:00, and we don't have to do anything other than pay the man and file away the receipt. Since we’re recovering from the COVID issue, he’d been outside for now. But I’m finding more larger roaches dying than I had before he came the last time. So the pest control is taking effect like it's supposed to.

Orkin has done an excellent job. They are timely, professional, courteous, and the results speak for themselves. I live in an area with lots of trees and moisture, but I haven't been bitten by an insect since I started with Orkin.

Every couple of months, Orkin comes here automatically to see about the bait that's laid out. I also had an ant problem in my kitchen because of the rain. I truly liked this particular technician that came, Carlos. I watched him and he answered all my questions. He checked all the bait stations and he also checked every living thing in this house that had not been checked for quite a while. Even if he didn't know what he was doing, he was knowledgeable. He gave me extra time. He didn't rush me and I liked that because I was very worried. I would have liked him to continue coming here, but Orkin kept changing these guys on me, and some of them were not very good. One guy came here and I wouldn't allow him near anything. He was dressed poorly and he was dirty and it was a horror. I called Michelle at Orkin about it.

Every couple of months, I have pest control with Orkin. I have one guy that does the lawn and one guy that sprays for the outdoor pest. They're both very excellent and attentive. The pest control guy always calls when he's on his way and he asks me if there are issues inside or out. And the guy that does the lawn, I liked him so much that I hired him to be my landscaper. He went back into the landscaping business on the side after work. He used to own a company years ago. So he's my lawn guy now. I got rid of my other guy. I trust them very much.

Greg was the Orkin representative servicing our home in NYS this spring. We coordinated schedules so we could be present when the service was provided. He is competent and knows the business. We appreciate his support and guidance.

I've already submitted great comment for Jesus who normally comes every two months to take care of the property. I haven't seen inside pests for years. I don't even see them outside anymore. I have already recommended Orkin to three of my coworkers.

I've always had excellent service when dealing with Orkin. The service technicians are all well trained, helpful and courteous. On the rare occasions when I've had to call for a particular problem, it's quickly taken care of. I've recommended Orkin to friends.

The technician is very professional. A concern is the broad band of time the appointment you set covers. A two hour span requires that someone stay at the place of residence during that time placing other obligations on hold.

I love my Orkin tech. Her name is Shelly and she's amazing. She's been doing my service for a couple years now and she is so different than the other techs that have been out before. There was nothing wrong with them, they just went about their jobs, and the sooner they could get out, the better. But Shelly will stop, knock on the door, and with COVID, obviously taking those precautions, she stays outside. But she will ask me if I'm having any trouble with anything and if there is anything that they can do for me. She also tells me about things to look out for and goes that extra mile. You know when you get good service and when somebody really likes their job and cares about it.

Orkin does a pest service on my house every month. It’s in the books, but I can reschedule it if I need to. My technician is a wonderful person. I also have their termite protection. I have checked the inside and I don't see pests. I recommend people to get on Domingo’s route. He’s personable and helpful.

Orkin schedules the service and I find that they have a tendency to change. One time, they were supposed to come out on a Friday but on Tuesday, I found out they were coming out on Wednesday. Then, last year, we were having problems with them changing schedules to two weeks later and then four weeks later. Hopefully, we won't have that same problem this year. The schedule changes every once in a while but as long as it’s just a couple of days from what it usually runs, then that's fine. Also, I prefer to be here but it seems like I'm never here when they need to be here. But we work it out. And using Orkin is a lot easier and convenient than doing the job yourself. I haven't seen as many wasps this year out, which is usually our biggest problem, along with the digging, wood-eating ants, which we had a problem with last year.

Orkin is proactive about scheduling. They would send me a notice and let me know that I'm on the schedule. And then if I have any questions, I can give them a call. I've done that a couple of times, because usually right around the springtime when they schedule me, they do it on a day it's supposed to rain. So I've had to move the schedule a couple of times because of rain. The guy said he checks the weather when he is scheduled to go to somebody's house. And what he tries to do, which is a good thing, is schedule inside services on rainy days, and then he would do the outside whenever it was not raining.

The last visit was three weeks ago. We've been on Orkin's list for four years at least. They have an office in Lincoln, and that's who we work with. We get text messages and/or an email saying that we're scheduled for such and such time. And with a response number if we can't do that. They handle it. Then they text when they're on the way. If I ever had any questions, I can call the Lincoln office and get some commentary from them, and the technicians that come to visit. They've upped their game in terms of communication to the customer. That has been positive in terms of our experience with Orkin.

We've been using the same service for 30 years. Orkin's rep is like a friend. Dwayne, the gentleman who does the service, is friendly and always on time when he says he’s coming. They recently did the interior of the house.

We have used Orkin since we had an issue with carpenter ants. And they've done an excellent job for us. The only thing we don't like is the way they do scheduling. But because they became national, it has been less satisfactory. We used to have a name and a number here in Omaha, and it was a live person. Now they would sometimes send a notice that, “This is scheduled. If this doesn't work, let us know.” Also, the techs are well-trained, but the problem is keeping them. Once a year, we've got somebody new. But once they come out, they do a good job. It's just that I got to explain things multiple times.

My experience with Orkin was very good. Steve was our technician. He comes back and he sprays everything that he's supposed to. It works great. Except I've got to call back to Orkin in getting back out. We seem to have a lot of wolf spiders crawling around that we don't need. But it’s not his fault. Every technician we've had has been great. We’ve been very lucky. All the girls up in the main office in Spokane are also great. They understand everything and they're very polite.

Orkin took over a pest control business in my area 53090 so when Orkin came out to spray for bugs the rate went up a few bucks to $93 and we have a 2500 sq ft house and the tech comes out with a CAN of bug spray. I asked the tech if they have the truck with the 55 gallon drum with a large hose to spray around my house and the tech had to call his boss. So I spoke to his boss and he said they only have one truck with this large sprayer on it and proceeded to tell me it's a hassle to get that truck and made more excuses, was rude and on top of this wanting to charge me an additional $350 for this truck. The original pest control co always sprayed around my entire house with this special truck plus the inside of my home for $89. The tech on the other hand was very kind and worked long and hard to spray my large house with a mini sprayer!

The service tech was really nice so I feel bad writing a negative review, but I called Orkin because I was having a problem with pantry moths. I realized when he showed for the appointment that I knew more about pantry moths than he did but gave him the benefit of the doubt. I know pantry moths are hard to get rid of but I have had no food in my house for 2 months so the service should have worked. Orkin guarantees their service for a month so when the problem was worse than ever I scheduled a call back. The same tech showed up for the the follow up and called another tech for advice. He was told to use a combination of two chemicals; he didn't have both so thought he could combine the two he had, but I told him I would rather he come back with the chemicals he was told to use.

The estimator was prompt and efficient. They evaluated the problem and outlined a perfectly viable solution. The plan was to check for and eliminate entry points for rats (exclusion), trap and eliminate existing intruders and replace contaminated insulation under the house. Cost was $1300.00 and I wasn't to pay a cent until after the work was completed and I was satisfied.

I have no feedback about Orkin’s Pest Control as they were SO Poorly managed we never got to that stage. We used the Burnaby / Vancouver Branch. Booked initial visit for assessment ($75) and they were on time and appropriate. 1st treatment booked for ant control, we moved all furniture and took time off work, and they did not show up. Took over 24 hours to get a call back for an explanation and to rebook. 2nd appt for treatment booked a week later, so all furniture / drapes etc. moved back to live for a week and moved again for treatment. More time off work. They did not show up, furniture cleaned up again.

I called because we had a lot of tiny sugar ants in our house and they were not going away. We got the one time fee of $600 or so and the ability to call them back for free for a month if the ants were not gone. The first time they came they sprayed the inside of our house and put gel down where the ants were coming in. Some of the ants were coming from a crack in the side of our mirror cabinet in the bathroom and when I asked if they could do anything else to stop the ants from coming in through the mirror they said no. I knew what they did probably wouldn't fix the problem. The customer service on the phone assured me that they would fix our problem and I was doubtful by this point. Almost 2 weeks later and the ants were not gone.

I originally hired Orkin for pest control due to my neighbors unsanitary living conditions. At 1st it seemed to help but then the same pest would come back even worse. I would still have to pay out of pocket expenses on top of it kind costs. So why continue to pay for their services. After paying them almost 700 dollars I cancelled my services dad 17th 2020. I was told I would receive my refund within 10 business days. It is now Jan 5th 2021 and still no refund. However on my Orkin account and also when I called the customer service again it showed a refund was made.