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Orkin Pest Control Reviews

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About Orkin

Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.

Visit www.orkin.com
Pros
  • Free estimate
  • Integrated pest management
  • Residential and commercial services
  • 30-day money-back guarantee
Cons
  • Limited pricing information
  • Not available in AK, WY, SD

Orkin Reviews

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    Page 10 Reviews 1125 - 1275
    Verified purchase
    Staff

    Reviewed Feb. 2, 2023

    Thank God, the technician worked and checked the exclusions in a responsible manner. I did not feel particularly good about some of the recommendations made, but realize that they are things which need to be done. In spite of the recommendations, I feel I have made some progress toward remedying the situation.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 2, 2023

    The Orkin service is always prompt and professional. The office is willing to schedule a two block of time for when the home owner can be there to let the worker in. Orkin checks all bait traps and refills them as needed. They also plug any areas where critters could enter.

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    Reviewed Feb. 2, 2023

    The workers Answered my questions and filled my requests regarding closing the gate and closing the crawl space entrance to keep the cold air out. The insulation has made a difference in how cold it was getting in the house

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    Staff

    Reviewed Feb. 2, 2023

    Let's face it. With a national franchise, what makes their service special is the person who comes to your home. In my case it's Tyler. He's thoughtful, professional, friendly, and takes good care of me and my property. Because of Tyler, I give Orkin 5 stars!

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    Punctuality & Speed

    Reviewed Feb. 2, 2023

    This past service of Orkin was the usual spray of chemical to keep the bugs at bay. I try to schedule a time block in the morning because my wife and my work schedule takes me out of the house in the afternoons. I was not home so he can spray inside the house. Thank you for your Dedicated service.

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    Punctuality & SpeedTransparency

    Reviewed Feb. 2, 2023

    I appreciate knowing when the tech is coming. He keeps us up to date constantly. There is never a doubt when we have an appointment and what time it will be. We are notified several day in advance so we can change the appointment if necessary.

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    Punctuality & SpeedStaff

    Reviewed Feb. 2, 2023

    Carl **, was on time for scheduled appointment, serviced interior and exterior areas of home. Carl was very professional while at our home. We will see Carl in 3 months. Carl explained the type of activity in and around house. Great job!!

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    Staff

    Reviewed Feb. 2, 2023

    We had an issue at our other house with mice. One actually chewed through the plastic tube to the dishwasher and left a trail of where it had been. It was disgusting and our Orkin rep has provided us with a peace of mind, especially, since this is a second home. When we purchased another home in the vicinity we continued with the Orkin program and feel confident that all is well. Thank you Scott!

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    Staff

    Reviewed Feb. 2, 2023

    The technician was friendly, knowledgeable and thorough. We are having no pest problems. In the past, we have had trouble with squirrels, spiders and ants. The Orkin technicians helped us with those problems and we are not having any problems now.

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    Verified purchase

    Reviewed Feb. 2, 2023

    Orkin always notifies us when they are coming and asks where we want them to spray (i.e. outside only, etc.). If we need spraying inside of the house, they are careful where they spray since we have animals.. Overall, we are very pleased with our service.

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    Punctuality & SpeedStaff

    Reviewed Feb. 2, 2023

    Jordan, the technician assigned to our area, is very professional and courteous. He always does a great job. If we ever need to change an appointment, he is always willing to adapt his schedule to ours. I hope he is our technician for many years to come.

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    Staff

    Reviewed Feb. 2, 2023

    I have continue to use Orkin because they are always on time and they notify me when they’re coming. Their service is thorough as far as I can see. I have recommended them to other homeowners in my area as well as other areas.

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    Customer ServiceTechRefunds & PayoutsStaff

    Reviewed Jan. 31, 2023

    I've had our tech Jeff doing our pest control for a very long time. He is always mannerly and considerate of our property. He is flexible if I call him and say we can't be there. He is reliable and we know we can trust him to be around anything. We trust him to take care of any problems he might see that we haven't. Sometimes I don't let him spray inside because of my allergies and that's fine. He is very careful with the chemicals and he knows what he is doing. He represents the company well.

    I have sent Jeff to my sisters but he was not able to take care of the problem out there that they were having with fleas. It was bad. They live out in the country, and the dogs from other people's property were just bringing them back in. They called Jeff and said, "Man, we just can't get rid of these fleas and your spray didn't work." He said, "Ok fine. This work is guaranteed. And if it's not taken care of your problem, you get your money back." He made sure they got their money back.

    Orkin has a good product and the people in the office always take good care of me. They are very friendly. I wouldn't change my pest control service provider. If you're having any trouble with bugs, you just need to get a hold of Orkin.

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    TechPunctuality & SpeedStaff

    Reviewed Jan. 28, 2023

    Orkin Pest Control came out yesterday and sprayed. There were couple of hiccups with the scheduling, but I got those resolved with them. Michael's been our guy for a number of years and he is dynamite. He pays attention to details. He's never late, courteous as can be, and knows his work. He offers us a lot of good tips. We like him a lot. I recommended Orkin next door and Michael's got their account too.

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    Customer ServiceTechStaff

    Reviewed Jan. 28, 2023

    Orkin Pest Control came out, did an assessment and got things started. They spray every month. We have a problem with ants. So occasionally, we have to call them in to have them come out and take care of the calls. They're great. Also, they keep the roaches at down.

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    Customer ServiceStaff

    Reviewed Jan. 26, 2023

    Orkin Pest Control's customer service is usually very good. And I am pleased with how the products work. The monthly service tends to take care of any problems we might have. I'm pleased with it for that reason.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed Jan. 26, 2023

    Orkin has been doing the job that we paid them to do. We live out in the country where sometimes we have problems with mice and the bait stations' taking care of it. The technician is a very nice guy, too. We've gotten the service that we expected from them, and if there are insects around, it's to the extent that they can take care of them. But sometimes there are things that nobody can fix like the stink bugs that were everywhere last year. When it's time for our service, somebody sends me an email and they tell me what day the tech's going to show up. And usually, they give about a two-hour window. Then I get an email when he's on his way, and an email when he's here. Although, usually, I know when he pulls up in the driveway. The quality of the service is excellent. But many years ago, they were supposed to treat a fungus or wood rot and I'm not sure they ever finished it and they never came back.

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    Customer Service

    Reviewed Jan. 25, 2023

    I needed a Wood Destroying Inspect Report (termite inspection) for my refinancing. I selected Orkin (855.281.7097) to perform the inspection. Upon completing the inspection, I was told the only way to get the termite inspection report was to buy a treatment plan for $2000. The inspector told me there was no sign of termites and that I passed the inspection, but the only way to get the termite report was to have a treatment plan as well. I called the office to complain, but was told the inspector would explain it to me. I went to another company, to perform the same inspection and was issued the required report. My complaint is that Orkin and the branch #308, 1810 Byberry Road, Bensalem, PA. Phone number 267.916.5105 are operating in an unethical manner forcing people to buy a treatment plan that is not required to get a report to enable a mortgage application to close. I feel the VA should not rely on the reports from Orkin.

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    Customer ServiceStaff

    Reviewed Jan. 13, 2023

    I'm so pleased with Orkin in general. They come every other month. And they do the full yard pest control with their spray and granules. Twice way back when I was first an Orkin customer, I had some work done inside. The young man that is now the technician that comes does a wonderful job. All of the technicians are always on time. They usually call before they come to let me know. And very knowledgeable about the type of pest that might show up. Any questions that I have they always have an answer for me.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 13, 2023

    Orkin treats every three months and they allow me to split my bill into three separate payments, because that's how I have to do it. So each month I send in a third and then a third, and when I pay the final third, I schedule. They've had me on this schedule for quite some time and I appreciate it. I'm extremely happy with my technicians. Abraham has been my technician for many years. He's been recently promoted and in the office now. He will come out and do scheduled treatments but that is only if they're shorthanded or he will go out if he's needed in the field. But he has always been extremely professional and a super nice guy. He's very thorough and gives me my reports. He's wonderful. Since he's been promoted in the office now, the last gal I had come out, was on it. She's young and extremely thorough, and answered any questions I had. I hadn't met her before, but if I can have her to replace Abraham, she's a treasure.

    Originally, my house was a cabin here in the desert and over 40 years ago, I was overrun with silver fish. I had the independent guy come out for that. The desert is full of all kinds of critters, but they're basically outside and I get little water spiders in here once in a while but that's no big deal. But as the years went on, I had my house fully remodeled. I sunk quite a bit of money into it. Since the remodel 20 years ago, there have been several different strains of these Oriental American cockroaches. In the dead of summer, when it's 120 degrees, you can go out there in the night, and there are bazillions of them. They're after water and my yard has 100 trees and a lot of leaf litter. But I'm on the septic system and when they come in the house, they die. They can't survive in the house but they get in. I even duct taped the bottoms of my front and back door every night and I don't even open windows in the summertime.

    Once in a while, you'll see one crawling across the dining room floor and I'll kill it. But one or two here and there just get in and the only reason I'm calling Orkin is because I don't want cockroaches in my house. Over the years, Orkin has pounded me so hard with the stuff and then Abraham changes the chemical as per the season requires. I set the sticky traps and I have them everywhere. But in the last two years, my activity for cockroaches inside the house have been way low. I might see a couple here and there that sneak in and on the traps but I can't even remember the last time I saw one in the night. They are contained and I'm very happy. I'm not gonna quit Orkin’s service. I'd give their phone number or the website to anyone looking for service.

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    Verified purchase
    Staff

    Reviewed Jan. 13, 2023

    My experience with them has been Amazing. Patrick, the technician I have, has been a great asset for the company and myself. We stick with Orkin because of the product and his repertoire.

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    Punctuality & SpeedStaff

    Reviewed Jan. 9, 2023

    Joe is a personable and caring technician. He checks if there are inside issues and came to my rescue with advice on how to get rid of my plant gnats. I have confidence in him and his knowledge. And I like the convenience of being on a regular schedule.

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    Customer Service

    Reviewed Jan. 8, 2023

    I’ve been with Orkin for years and will stay with them as they are great when it comes to resolving any issues you might have. They are attentive and customer service is good. The tech I have now is experienced and I like him.

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    Staff

    Reviewed Jan. 8, 2023

    Clover is so very friendly and efficient! I like those bug traps on my back porch so none of the bugs crawl into my house and she always remembers to replace them. Cleans under my gutters. Gave me advice about bugs in my pantry. A

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    Punctuality & SpeedStaff

    Reviewed Jan. 8, 2023

    Sometimes we had scheduling problems but overall they were great. Got rid of the roaches we had. The service people were always very knowledgeable and friendly. We will have them again if they are needed. Thank you. Patti and Mark

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    Tech

    Reviewed Jan. 7, 2023

    The gentleman that came out was great, and very respectful. The only concern I have is wondering if there is a stronger option that is still pet safe. Hopefully next time will do the trick and things will be resolved.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2023

    I appreciated being contacted before the job being done. Orkin was very responsive to my needs and particular problems with the job. So far Orkin has been very effective in dealing with our problems with ants and spiders. They keep good contact and good follow up.

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    Staff

    Reviewed Jan. 6, 2023

    Technician is friendly but I only get a day's notice prior to a visit which causes me to juggle for availability. I've been a customer for over 3 years. I enjoy not having to worry about pests. Fees went up without being told or warned. I'm researching other companies.

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    Punctuality & SpeedStaff

    Reviewed Jan. 6, 2023

    Our Orkin agent is named Manny, and he has been taking care of our house for about a year. Manny does a terrific job. He works quickly and efficiently, he's very pleasant to talk to, and is always happy to explain when we have a question about any of the steps he is taking to keep our home safe. We have had no issues with insects, and plan to keep using Orkin.

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    Verified purchase

    Reviewed Jan. 6, 2023

    I have been very happy with the service that Orkin has provided! My new service person Ronnie has gone beyond his usual duty and offered to come back at another date to spray the upstairs and another time he offered to come back to treat the ghost ants if they were to infested! He’s a great asset to your company!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 5, 2023

    During our years with Okin, we have always received quality service. The local staff is attentive and responds quickly to our requests. The technician, (Jason), is professional and courteous. We have always received a good response when needed other than our normal service and we appreciate that.

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    Staff

    Reviewed Jan. 5, 2023

    Andrew is professional does what he is supposed to do. Gives me feedback and lets me know what he did while he was here. Lets me know what he recommends for next service. Very nice young man. Thank you very much for the great service.

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    Verified purchase
    Staff

    Reviewed Jan. 5, 2023

    Generally, I thought I had delegated the pest control to professionals with Orkin. While I was utterly correct, Orkin's people have been consummate professionals, it has also turned out to be a very personal service. Our Orkin person has stayed the same for years and we have become warm personal friends.

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    PriceStaffRates

    Reviewed Jan. 5, 2023

    Very professional, friendly, knowledgeable and caring. We have been very pleased with the results and the pricing is very fair and reasonable. We will definitely be continuing with our monthly service. We would definitely recommend Orkin to anyone looking for pest control services.

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    Staff

    Reviewed Jan. 5, 2023

    Had a very good experience. The service was done In a timely manner. It was also very effective. I asked the employee to spray the ant piles outside and it was very effective. I would recommend Orkin to my friends and family.

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    Staff

    Reviewed Jan. 5, 2023

    Orkin is helping me with my my Mom's condo and they haven't complained to me since they started! So good job! Seem to be able to come out right away and that is good. Seem to be very throughout as well.

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    Tech

    Reviewed Jan. 5, 2023

    I get these survey requests often, and I will always fill them out for Kristina. She is just the best! I love that she's our monthly service tech. She's the reason we stay with the service. Can't say enough good things about her and the service she provides.

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    PriceStaffRates

    Reviewed Jan. 5, 2023

    Our exterminator, Edgar, is very meticulous with our needs on a yearly basis. He knows what our needs are every month. The price is competitive for the peace of mind the service gives us. Very happy with everyone from the office to the technician.

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    Punctuality & SpeedStaff

    Reviewed Jan. 5, 2023

    Eddie arrived on time, was friendly, upbeat and thoroughly completed the requested service around perimeter of our home. During the past few service appointments Orkin has sent a different technician every time. We hope Eddie will be designated as our regular tech.

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    Punctuality & SpeedStaff

    Reviewed Jan. 5, 2023

    We have a great service guy. He was friendly and considerate of keeping the house in order while servicing. It was terrible weather that day (winter) we were surprised he still made the appointment. Overall good service as usual. I can't wait until spring though. This winter is long already. Happy New Year and take care.

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    Customer ServiceStaff

    Reviewed Jan. 5, 2023

    Kevin **, my service guy did an outstanding job thru the 2022 season, he was on top of it ever time I, called. There was a difficult time with sugar ants, but with trial by area he got it under control, again he did an OUTSTANDING job. Thank you Kevin for your Professionalism in what you do.

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    Punctuality & SpeedStaff

    Reviewed Jan. 5, 2023

    Nestor does a very professional service. I would definitely recommend him to others. I have no complaints whatsoever. Nestor always arrives on time when scheduled and performs the pest control service in a very efficient and professional manner as I indicated previously. He is also very friendly and customer conscious.

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    Staff

    Reviewed Jan. 5, 2023

    My technician is always courteous, respectful and timely. He arrives when he says he will and always asks us about extra services. I’m completely satisfied with his service and professionalism. I would recommend Orkin many times over. Great company, great representative.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 29, 2022

    They do service every two months and spray all the windows and doors. They also spray the perimeter on the outside of the house. If it's raining, they sprinkle down granules to make sure that there's still something there. My experience with the technicians have been really good. The most recent one we had is Skyler and he's extremely knowledgeable. He helped us understand what other things we could do on our end to help slow bug invasions. He also gave us plans for how to deal with wasps and stuff outside of the house, which is good 'cause my husband's allergic. He also helped us get started on the process for getting a termite treatment from them as well. I recommend Orkin. Even if there is something wrong, anytime I need to call and reschedule or have them come back out, it's been an extremely easy process.

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    Sales & Marketing

    Reviewed Dec. 29, 2022

    I'd recommend Orkin. They come out once a month and I don't even see the guy. But I'm sure that they spray the exterior of my property. They make sure that I have field mouse traps on the outside and that there's nothing in there, and they change the bait off of that. I used to have ants in the kitchen in the summers and I haven't seen any ants in my house since they've shown up.

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    Customer ServiceTechPrice

    Reviewed Dec. 29, 2022

    We're going on our second year with Orkin and they're great. I spent $1,680 for one mouse. I said to them, "I think that that's a little high for one mouse." They said, "The reason why you only have one is because of what we're doing." It's worth it to me. However, they need to make sure that they call first. We missed them the last time. When we got home, there was a little thing on the door saying that they were there and we didn't know they were gonna be there. But they rescheduled right away and came back.

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    Punctuality & SpeedStaff

    Reviewed Dec. 29, 2022

    My representative is always thorough and answered any questions. I'm notified a day or so before his appointment, which is convenient. I have a yearly plan with Orkin and it has worked out well.

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    Customer ServiceStaff

    Reviewed Dec. 29, 2022

    In the beginning, the technicians weren't professional but things have improved. Orkin's customer service has been very good. The manager was very accommodating, accessible and helpful. The pests seem gone. However, the technicians could use their gloves and footwear coming into the house.

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    Sales & MarketingStaff

    Reviewed Dec. 29, 2022

    The Orkin techs come out, do a checkup of the property and the different bait stations, and refill them as needed. They're very friendly, and the pest activity has gone way down and stayed that way again for quite a few years. I've had no complaints.

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    Customer ServiceStaff

    Reviewed Dec. 21, 2022

    Just wanted to thank the guys there for their great attitudes and service what a wonderful group of guys. Took great care of my issues and were great in explaining the procedures. I recommend highly this company and its people.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2022

    It started and ended with ants getting water at my kitchen sink. Orkin came and made them go outside or die. Thanks so much for the perfect follow-up. Each time the technician arrived he asked about ants and them bugs in general. The ants.

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    Staff

    Reviewed Dec. 9, 2022

    We are delighted with the bi-monthly pest control service we receive from Orkin. Our service rep, Terry **, is friendly, conscientious and professional. He is always willing to go the "extra mile" to make sure we are happy. We live in the woods, and have definitely experienced a reduction in pest issues since the service began. We highly recommend Orkin (and Terry) to deliver superior pest control service!

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    Orkin
    Response from Orkin

    We can’t thank you enough for your kind review. We look forward to seeing you again soon!

    Verified purchase
    Staff

    Reviewed Dec. 8, 2022

    All is well in my home. Orkin, and Edgar make life a lot easier these days. Fought with pests for many years, and when Edgar came, he saved the day. No more pests of any kind, period. Thank you Edgar.

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    Orkin
    Response from Orkin

    We can’t thank you enough for your kind review. We look forward to seeing you again soon!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 7, 2022

    Very satisfied with Orkin service. All service personnel have been professional, friendly and thorough. My home has been pest free thanks to Orkin. I love the fact that Orkin responds quickly when I detect suspicious activity anywhere in my home or around my property.

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    Customer ServiceStaff

    Reviewed Dec. 7, 2022

    Orkin arrived when they said they would by text and email. The technician was professional and listened to our description of the problems and implemented solutions that effectively eliminated the problem that another extermination company couldn't solve in more than two months, and whose spraying program that missed entrance points allowed two colonies of ants to infest the house.

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    Reviewed Dec. 6, 2022

    Our Orkin guy is dependable and listens to our concerns every time he comes to exterminate every 3 months. He already knows the parts of my home that he needs to spray. He has assisted us on waterbug control and ants. We have no complaints.

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    Verified purchase

    Reviewed Dec. 6, 2022

    Whenever I have an issue, the tech is always willing to assist and provide advice. Offers a bit more treatment in those problem areas. That’s providing above service. And he remembered providing service for my Mom. He asked how she was doing by name too.

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    PriceStaff

    Reviewed Dec. 6, 2022

    Technicians are very polite, on time and know what they are doing. We tried several pest control companies. Only Orkin get the job done. They do not hesitate to send a technician at no charge between treatments. We have no problem in giving Orkin 5 stars.

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    Staff

    Reviewed Dec. 6, 2022

    Every time an Orkin technician has came to my home they have been very respectful courteous professional and knowledgeable of what they were doing. What else do I need to say I am very happy and pleased with the service I received from Orkin pest control and I would and will recommend them to my family and my friends. Thank you and have a blessed day.

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    Customer ServiceStaff

    Reviewed Dec. 6, 2022

    Our tech was very pleasant and courteous. He did a fine job. He was informative and said to call whenever we find more mice. He wished us a happy holiday season too. And we wished him the same and we'll see you next year!

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    Staff

    Reviewed Dec. 6, 2022

    Orkin is quite simply the best. I have had to use them twice in the past, and I was extremely satisfied with the results. They do a great job exterminating bed bugs, and roaches. If the infestation is very great, they'll come back and do another treatment. The Orkin people are polite and efficient. The roach treatment on my one-bedroom home took about 2 hours. They were very thorough.

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    Staff

    Reviewed Dec. 6, 2022

    I have interacted with several Orkin technicians and they have all been exceptional in every way. Professional, personable, educational, and on-time each and every visit! I recommend them without any reservation whatsoever, and it has been a pleasure to work with them to eradicate the small animals that ought not be in my backyard! It’s a pleasure to invite Orkin technicians into my home!

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    Reviewed Dec. 6, 2022

    Charles is very personable and trusting. I don't feel I need to follow him around the home. He is on his own while I am busy with something else. If I am not home, I still get service and he lets me know he was there.

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    PriceRates

    Reviewed Dec. 6, 2022

    So far I've had good service with my pest and mosquito control. I enjoy being outside and not be bothered with mosquitoes. I hated to see their price increase, but just like the cost everything else it wasn't a surprise.

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    Staff

    Reviewed Dec. 6, 2022

    Very pleased & satisfied with the resolution of my primary reason choosing Orkin. I have maintained the service every other month.. The service staff is always kind and courteous. I would recommend your service. Thank you. Currently my reason for service has been resolved.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 6, 2022

    I have always appreciated the communication, letting me know when my technician will be arriving and when he has arrived. All Orkin technicians have always been courteous and helpful when explaining information. It has been easy to reschedule appointments when needed, thank you.

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    Verified purchase

    Reviewed Dec. 6, 2022

    My tech knows the house. He follows thru to treat the carpenter ants via previously drilled holes. Also extra protection from mice which were a problem last winter. He showed up at the agreed time for treatment. Goes thru the entire house conscientiously.

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    TechStaff

    Reviewed Dec. 6, 2022

    We have always received timely, professional and comprehensive service from Orkin. We have had no pests or bugs in the over 15 years we have been using them here in Virginia and previously in New Jersey. We have not used any other vendor; I anticipate we will continue to use them indefinitely into the future. Thank you!

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    Punctuality & SpeedStaff

    Reviewed Dec. 5, 2022

    For more than 25 years and even today, Orkin has always continued to provide my home with excellent and top notch service. If they are to be at your domain for 8:30 am, they are there. Orkin is always prompt and a totally professional service. No bugs, pests or any critters. No complaints.

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    Staff

    Reviewed Dec. 5, 2022

    The people are professional and polite. They listen to your needs and if there is a problem in between service dates, they will not hesitate to come again to solve the issue. We have been Orkin customers for many years and have been very satisfied with their service.

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    Staff

    Reviewed Dec. 5, 2022

    Technicians are amazing, courteous, respectful of property, very knowledgeable and always keep us informed about any findings. They dust cobwebs, advise as to any findings, inform us of any new programs. Especially during different seasons we are informed of what type of pests prevail.

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    Punctuality & SpeedStaff

    Reviewed Dec. 5, 2022

    Ant control. We are on a scheduled program. Advised on time and date of product application. Professional technician applies product where needed. Good service, quality product, Since we started using this service there has been no further issues. Would highly recommend this company and products to anyone needing their service.

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    Punctuality & Speed

    Reviewed Dec. 5, 2022

    The service is great, but I did have an issue with the appointment times. We need the appointments to be between 10:00 am - 12:00 noon. There is no one home after that time. I believe it has been changed to adjust to our needs. The person who comes is very nice and always ask if there are any other issues.

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    Punctuality & SpeedStaff

    Reviewed Dec. 5, 2022

    I like the fact that Orkin lets me know when I am about to receive service. Victor excels at keeping our lawn in very good shape. He knows a lot about taking care of lawns. I feel very fortunate that we hired Orkin. Friends tell me that there is a waiting list for Victor.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 5, 2022

    We just had a call-back visit due to rodent activity. They responded quickly, checked all the traps and the traps showed little activity. He placed a few more traps as a precaution and rebaited the traps already in place. As usual, Jon was very friendly and informative.

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    Staff

    Reviewed Dec. 5, 2022

    The technician is on time, on the selected day, does a complete and thorough job. We never have insects inside our home, and when the regular man (Tony **) can't come, his replacement is very competent also.

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    Customer ServiceStaff

    Reviewed Dec. 5, 2022

    Our service technician Angel is hands down the best ever. He always greets us by name and has such a happy attitude about his job and is always ready to help with any issues which we might have (which are far and few between as Angel takes care of things before they become a problem).

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    Staff

    Reviewed Dec. 5, 2022

    Chris and his associate were very professional and explained in detail what was going on and how to correct it. Chris has been doing my property for many years and I trust his recommendations on what needed to be done. And from what I am being told the issue has been resolved.

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    PriceStaffRates

    Reviewed Dec. 5, 2022

    Excellent and Dependable Service with each visit - all questions answered and services explained. We’ve had no issues with insects and the quality of our lawn is excellent and much improved. We recommend both the lawn and interior services- the price is right on both services as well. We plan on using both lawn and interior bug prevention services in the future especially living here in Florida.

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    Staff

    Reviewed Dec. 5, 2022

    We love Kenneth **. He is always on time. So polite and a wonderful person! It’s a pleasure each time he comes to my house! We are happy because of Kenneth.

    Whenever he comes to our house, he’s in a great mood, always friendly and courteous.

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    TechStaff

    Reviewed Dec. 5, 2022

    Orkin service providers are always very accommodating and willing to tackle any pest problems one might have. Always friendly and polite. I have been using Orkin for well over 25 years and my mother used them many years before that!

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    Staff

    Reviewed Nov. 19, 2022

    I'm extremely satisfied with Orkin. The technicians are great and they're professional and genuinely care about your experience. They're courteous and sympathetic. I had a problem with pests and I've had another service that wasn't taking care of it. I gave them good opportunities and I wasn't satisfied. I had been with Orkin earlier in the years. So, I went back to them.

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    Reviewed Nov. 16, 2022

    Orkin comes and does what I ask them to do. They come out once a month and they spray for the vermin that I don't like around my house. If I need anything else, all I have to do is ask them and they will do it. Also, the techs have been very nice and the pest activity has gone down. I have recommended Orkin to several people.

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    Staff

    Reviewed Nov. 15, 2022

    Once a month, they treat the perimeter for insect protection and they take care of the ants. It’s always been pretty good with the techs and the pest activity has improved. I would recommend Orkin.

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    Rates

    Reviewed Nov. 14, 2022

    Getting in contact with Orkin Pest Control was super easy. Every single time, they pick up immediately and everybody was about the customer. They're very detailed in what they say and how they ask the questions. But I was disappointed with my experience with the last gentleman. He's not putting it on the floor and on the baseboards and he's doing at least an inch up on the wall. I saw him walking around the house and he had to spray out but nothing was coming out. I've got dead cockroaches on my porch and Palmetto bugs trying to get in. There are ants that normally get sprayed but he didn't do that. He was more interested in talking with us than doing his actual job.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Nov. 13, 2022

    I've been using Orkin for about 30 years and I have very little or zero pest activity. Noel has been my guy since day one so he's been with Orkin 30 years too. I just call him to schedule a service and he usually comes out the next day. He’s the only guy I've ever had and he's very good. He's won all kinds of awards with Orkin for keeping customers.

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    Customer ServiceStaffFollow-Through

    Reviewed Nov. 12, 2022

    We've been customers of Orkin for many years and we’ve been happy. We haven't called once to say, “I wish this had been different.” All we have to do is call in and tell them to remind so and so to bring something for the outside theater, and the rep always follows through. Like most people, we contacted Orkin because we had an ant problem in the walls of the house and that triggered us to be regular customers. They've been good people. It's been reassuring to have someone here who knows the place and friendly to us and does a good job of keeping it critter-free. We've gotten along well with them and this is a place where you need to be aware that we have those kinds of animals out there, and we'd like to keep them out there.

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    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaff

    Reviewed Nov. 11, 2022

    Orkin is very reliable. It's consistent. But all of a sudden, in the last three months, we haven't gotten notified that the techs were coming. And we ended up with a doctor's appointment that morning and forgot that he would be here. We used to get emails and I used to get texts. Our day is the first Wednesday of the month and it was our fault last month. They didn't remind us and we didn't realize it was the first of the month. That was how we missed them. We did not leave the key out for the tech because we didn't know the tech was coming. I gave the rep a call and said we were not there and we didn't have the key out. He couldn't get in. So, he did not do the inside. He does the inside more than ever the outside. So, we were charged for it. I told him we would just put it on next month and not do the outside, and not charge us. Other than that, he consistently comes at the time he says he would.

    We had a tech that we were sorry to see leave because he has been with us for many years and knew us personally. But that happens over the years. They're very respectful and always cover their shoes if it has been muddy or wet out or snow, or take them off. One time, I had put something in the back cover, forgot about it, and these lovely little fly things kept showing up. He said, "Is there anything in particular I have to address?" And I said, "Yeah, get rid of those things." But for the most part, it's generally a maintenance every month is what we wanted. They do the entire house, the basement, as well as the upstairs, and along the perimeter of the house. Long time ago, when we first built the house, they did the termite stuff, when you're building a new place.

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    Customer ServiceStaff

    Reviewed Nov. 10, 2022

    I've been with Orkin almost 20 years. I must love it. My roaches are down and I don’t have any rodents. They do an excellent job and don’t dilute their chemicals. The customer service is awesome and even the new lady is very nice. Orkin is nothing but the best.

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    Customer ServiceTechRates

    Reviewed Nov. 9, 2022

    We had carpenter ants eating the wood in the ceiling in our living room. I could not find a pest control person that would call me back, much less come out to our house. You cannot get a service person to come out here because they all want to go to Reno. It's too far of a drive for them. Orkin was the only one that would come, and they came out that day. They treated for ants. Not far from our house, I found a red anthill. I told the service guy about it, and he went and treated that. Sometimes I have him do our garage, which is under our house. Mostly, it'd his normal routine that he does. I had to change the date and they were good about that too.

    I like Orkin. Their service has been exemplary ever since. This is the second guy that's been our service guy. The first one moved to a different area. But both of them were great. Anything in addition to what they normally signed up for, they're ready and willing to do anything for you. We have another building on our property. We have evidence of a pack rat. He set traps down there, but we never caught anything.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2022

    Tim, our agent from Orkin, is excellent. I wouldn’t trade him for love or money. If I had to change agents, I'll just change company. We have no pests now. But whenever I see anything, I call him and he shows up within 24 hours. He comes out every three months for the service but at the older house, he came on a monthly basis.

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    Staff

    Reviewed Nov. 7, 2022

    Orkin's technicians have been very good.

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    Reviewed Nov. 6, 2022

    Orkin sends a very nice young lady out to spray, and I appreciate it when she comes out. She's very personable.

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    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Nov. 5, 2022

    Dean is probably one of the best employees Orkin has ever had because he cares about the person he's talking to. He will even go out of his way. For instance, he moves the things away from my house that I have up against it, like ladders or brooms. He moves them all to the side so they don't get the pest stuff on them and there are times that he'll look at my back deck, and he'll sweep it off for me. I'm disabled so he's just like that. He always asks questions. He comes and informs me what he thinks and sees, and he's very informative. He's an all-around nice guy.

    We used to have an older double-wide and we got infested with mice bad because we live next to fields. Once they got in, they were everywhere. There were other pest control guys before Dean, who were nice and very good, but he was on top of things. He'd tell us what was going on in the neighborhood, for pests that's going on in the valley. And when we finally got our new place, we put in a foundation. If I even have a hint of a smell of a possible mouse, I start to have a panic attack. If he finds some down in my crawlspace, he says the lid is probably not sealing correctly and it's usually in the trap that he's got down there. It fell through more than likely so I'm not too awfully worried about that. But I want to get that lid changed and just haven't had the money to do it.

    Orkin is awesome and people should go for it. The only thing I have a problem with is their price has gotten higher and higher. I do it quarterly because I'm a disabled widow and everything's getting tighter. Orkin does quarterly, but I can't afford to have them here every month. They need to look at lowering the prices, because if they don't, I might end up having to stop. They could have Senior or Disabled discounts because I'm both. But Dean has been so helpful. He knew my husband before he died and he was very good to all of us. Orkin had a substitute come in that has taken over a lot of the areas over here because there were so many and they were splitting it up. I told them not to let us lose Dean because I like him. The other guy was good and very nice but Dean spent more time. He was more meticulous about what he does. You don't get that very often. Plus, customer service is number one for him.

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    Reviewed Nov. 4, 2022

    They always have a good program for you. They show up on time. We've been very fortunate. Everywhere we've gone, we've had great techs. We've got a wonderful tech here in Arizona. He communicates very well. He tells us what he sees. He comes and he always asks, “Is there any concerns?” That's the first thing he asks. So he can go around and check them out if there are some concerns. Then he comes back and briefs me on what he does. He always does a good job. Orkin provided a good service for us, so we haven't had anything to really complain about. The only thing was that there was an increase all of a sudden from one month to the next month. I would appreciate it if somebody tells me, “Hey, in another month we're gonna have to increase X amount percent.” It seems there's always a surprise when there's an increase. Other than that, I don't have any complaints with Orkin. They do a good job.

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    Reviewed Nov. 1, 2022

    They come every month and if we need anything in between, they've been easy to get ahold of and have come back in between. Or if we're not gonna be around, and need to reschedule, they've been easy to work with.

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    StaffRates

    Reviewed Oct. 31, 2022

    Gerry is wonderful, we have been rat free for 2 1/2 years now. Very informative. Describes any treatments provided for outside treatments. Also have a tech at another property in another town for mice in a mobile home - her name is Jasmine.

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    Reviewed Oct. 31, 2022

    Orkin does an inspection and some preventative spraying of the outdoors once a month. And once a year, they come and do a termite inspection inside of the various buildings on the property, like the garage and shed. They're all very nice people. We still have rodent activity, which they said is difficult to get rid of because they're endemic to the area here. Other than that, it seems to work.

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    TechPricePunctuality & SpeedStaff

    Reviewed Oct. 30, 2022

    Sylvia is an excellent service provider. She’s prompt, efficient and knowledgeable about the service. She’s been coming here for many years and we think she’s great. We have no complaints about our service. We are sorry, though, that the cost keeps going up but we remain faithful so far.

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    Customer ServiceStaff

    Reviewed Oct. 30, 2022

    I've been very happy with Orkin. Our technician calls me and he's pleasant to deal with. I love our technicians.

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    Staff

    Reviewed Oct. 29, 2022

    Our Orkin technician is great. We’ve had the same guy for several years. He is very polite and helpful. He is a real asset to the company. He does a great job. We are extremely satisfied. I would recommend Orkin to anyone.

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    Punctuality & SpeedStaff

    Reviewed Oct. 29, 2022

    The representative is very knowledgeable and professional. They are prompt and always available on my preferred day and time. I have been very happy with the service received from Orkin, and would recommend them to all my friends and family.

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    Staff

    Reviewed Oct. 29, 2022

    Orkin comes right away and they take care of the ants and mice. However, one of the technicians talked about some of his other customers. I didn't like that, talking about the customers. But my first technician was fabulous. He never mentioned anything but Orkin involved things unless I asked him otherwise. The technician we have now is the same.

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    Staff

    Reviewed Oct. 28, 2022

    Shane is a very thorough in doing his job, always pleasant and a good listener. We have used Orkin at our previous house and resolved our issue. Orkin identified an insect whereas other pest control companies could not identify what type of insect we were dealing with. Thank you Orkin!

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    Customer ServiceStaff

    Reviewed Oct. 28, 2022

    I am always pleased with the service I get from Orkin. I let them know if there’s any specific problems that I want them to focus on and they take care of it right away. I can call them at any time and they will send someone out if needed, I will be continuing to do service with Orkin. I recommend them to anyone.

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    Reviewed Oct. 28, 2022

    Had Orkin in South Florida for almost 30 years. When I moved to the Villages of Central Florida there was no doubt in my mind I when continue to use them for pest control inside my home and out. Then Fall season I had a Chinch Bug infestation in my yard. Orkin has eliminated the problem and saved my lawn.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Oct. 28, 2022

    I have been a customer for a long time, I've always received a bill in the mail and sent in a check. I don't plan to pay a bill over the phone. These changes should have been discussed with the customer first. Also sending a notice of the appointment without consulting the customer is wrong. I don't have a cell phone, and don't check e-mail more than once a day, when I'm home.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 28, 2022

    Always very courteous and prompt. Asks if I have any problems and does his work in a short length of time. Always says to be sure to call if I have any problems in between his visits. He checks everything to be sure I do not have bugs of any kind. He listens carefully to every direction I might give him. He is always on time. Look forward to his visits and know that my condo is bug free and I do not have to worry about ants or any other kind of bugs.

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    MaintenanceStaffRatesHonesty & Transparency

    Reviewed Oct. 28, 2022

    When we bought our home we took a maintenance plan. We have had the great fortune to have Kwab as our service rep. Quite honestly, he is the BEST. He truly cares about our home and does everything he can to ensure we are pest-free. As I always say, if Kwab leaves, so do we. And that's the truth. There's no one else who would take care of us the way Kwab does. MY FIVE STAR rating is solely because of Kwab.

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 28, 2022

    The Agent was on time, after he called me before arriving. He was friendly; communicated very well; made applications inside the basement & upstairs around the entrances/inside the garage; then he made applications around the exterior with attention to where wasps had been spotted; & removed 3 Bait Boxes. He was extremely Professional.

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    Reviewed Oct. 28, 2022

    When we started with Mike **, he solved any and all problems, which stopped when he found what the problem was. We've had no problem for years. It's Mike! Without him we would not be happy. It's pretty simple. Your people make the company.

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    Staff

    Reviewed Oct. 28, 2022

    We do not see any stink bugs anymore. That was a serious problem. Lady doing service is very professional. We have had no spider sh.... on house. We have used for many years. We highly recommend them for outside services. Always let them know if something is not right.

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    Punctuality & SpeedStaff

    Reviewed Oct. 28, 2022

    Prompt service with answered questions. Helped me on drain fly problem. No more drain flies. I live in a heavily wooded lot. Orkin treatment ensures that the bugs who attempt entry are shortly deceased. No odors or other problems after spraying.

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    Staff

    Reviewed Oct. 28, 2022

    Excellent service, wonderful service person. Our guy is very knowledgeable and and goes above his duty. Very nice. Always make sure he checks inside and outside of home including attic and all baseboards. Always friendly with animals and watches out for them. Takes care of outside and inside of home. Makes sure there are no problems since last visit and ask if you have seen any bugs that he needs to address or if there anything he can do to help with anything.

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    Reviewed Oct. 28, 2022

    I have no complaints. The service continues to be effective like it always has been. We have been an Orkin customer for many years at several locations throughout the years and have always been satisfied with your service.

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    Staff

    Reviewed Oct. 28, 2022

    Overall, excellent and respectful work. I do periodically get a fly in the house. What do I do? All work outdoors was fine. There do not seem to be mosquitos present. Politeness and friendly worker. Info on arrival and departure of worker is helpful! THANK YOU! See you next time.

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    Punctuality & SpeedStaff

    Reviewed Oct. 28, 2022

    I’ve been using Orkin for a while now and have had zero issues with them. They’re punctual and friendly. I appreciate the text reminders as well as the text notifications alerting me of when they’re on their way to the house.

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    Punctuality & SpeedStaff

    Reviewed Oct. 28, 2022

    The secretary and gentleman took ownership in setting appointment promptly, and also completed pest service inside and outside with care for property and residents. We are very pleased with Orkin management and staff at all level. We wish Orkin best.

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    Reviewed Oct. 28, 2022

    We’ve always used Orkin at our house. We inherited my dad’s house and he used them. We've had a new tech for a little while and he's great. The product works.

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    TechPunctuality & SpeedStaff

    Reviewed Oct. 27, 2022

    Orkin is a national company and they have a reputation of good service, being very diligent in taking care of whatever problems might be had and listening to the customers. We had one of the technicians come out who serviced the inside and outside of the house and took care of it for us. We've had very good success with the contractors and had good relations with them. Everything's been great. We have had some issues recently with scheduling. It took a little while to get that accomplished but we had technicians who were very concerned who took it upon themselves to help get it resolved. We are now very satisfied. I would highly recommend Orkin because they take good care of us and they're here to resolve all of our issues. And if something comes up, they take care of it or they make plans to take care of it as soon as possible.

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    Staff

    Reviewed Oct. 26, 2022

    We've been with Orkin for several years now and they were a big improvement over the company we previously had. We've had no major problems since Orkin has begun monitoring our home. We had a little brown field mice with those cute little pink ears invading the drop ceiling in our basement and once Orkin came, they were able to clear it out almost immediately. The traps filled and they came and relieved us of them, and placed some new ones. We’ve only had one or two here and there as seasons change. We had one recently, but not like it was we were being invaded. We're getting acquainted with a new technician now. The one we previously had was very informative and so as this gentleman. It's just a matter of time and building that relationship. But he's doing a great job.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 25, 2022

    They showed up on time. They treated every area I asked them to treat. They were very proficient and polite. They were very knowledgeable about their job. They were very quick with their job. They always ask what areas I want treated. Whenever we have a problem, we call them and they respond.

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    StaffBilling

    Reviewed Oct. 24, 2022

    My recent every 2 month Pest Control treatment was done by technician Blake ** who did an excellent job! He was very knowledgeable, courteous, and answered all my questions. I have been an Orkin customer for over 30 years and have greatly benefitted from their expertise, especially from Glenn ** (Inspector) who advised us to add insulation to our home which greatly decreased our heating and cooling bills. He also advised us on treatment for mold. In addition, I am grateful for the current receptionists and administrators at Orkin who have also helped me. Thanks to all of you!

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    Staff

    Reviewed Oct. 24, 2022

    Orkin is real good. They're always polite and courteous. They seemed to do a good job. If we have any questions, they take care of whatever we have for them. We enjoy having them. We had spiders and water bugs, and different things in the basement, and they disappeared. We're happy and satisfied.

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    Staff

    Reviewed Oct. 23, 2022

    They do one treatment every month. It maintains the mosquitoes. They’ve been very responsive. They let us know when they're coming, and what day. If it's a day that is raining or forecast rain, then they're delayed until the forecast looks good because they don't wanna put the treatment down and then turn around and have it rain.

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    Customer Service

    Reviewed Oct. 22, 2022

    Their work ethic is great. We have Orkin come every month, and I have not had them in the house in years because they do such a good job outside that we don't get bugs inside. We love the service. If I'm home, they always come to the door and let me know they're here. They always send me an email or a text letting me know they're coming. As long as I'm home, they always make sure that they spray in the garage too. We've had the same service forever. I like that we've had the same routeman for years.

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    Punctuality & SpeedStaff

    Reviewed Oct. 21, 2022

    I've had three technicians over the last five years, and all of them have been good and very thorough. I haven't had any mice in the house for two years. It took a while for them to find all the places that they were coming in. But now they come and they check everything, and rebait the traps and do the spraying for spiders. So it gives me peace of mind to have them checking on everything. The scheduling has worked out well. At first, several years ago, they were having trouble. The technicians used to schedule themselves and that worked out great when I was working. But now they've perfected their scheduling and it works like a charm. I'm very satisfied.

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    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Oct. 20, 2022

    In late August 2022 I signed up for Orkin resident service at my home. In discussing the service with the corporate customer service, I was told I was advised I was entitled to a military discount but it would be applied by the local Orkin office providing my service and I would track my account on the Orkin website. As explained to me, the initial payment of $232.50 (less to military discount when applied by the local Orkin office), covered the initial treatment and the follow-up treatment 30 days later. After that I would make monthly payment of $57.50 (less to military discount when applied by the local Orkin office) with treatments every other month.

    The first service was Oct 27 and when the invoice posted it was for the full amount of $232.50 which covered the initial treatment and the follow-up treatment 30 days later. It did not have the military discount applied. When I contacted Orkin Customer Service, and they coordinated with the local office, the discount should have been $30.00 and would be refunded.

    When I didn't receive the refund, I called the local office and was told it would be refunded but the military discount did not apply to the regular future monthly payments. I told them that is not what the corporate customer service told me. She said she would look into it, and a few days later I received a voicemail stating (which I still have), that my monthly payment would be $42.50 after the military discount was applied.

    After a month from setting up service, I still didn't receive the initial $30.00 military discount refund from the initial $232.50 invoice for initial two treatments. I called the corporate customer service again at the end of September and was told they would coordinate with the local office and have the $30.00 refund issued to my credit card.

    On 19 October and still no refund/credit seen I called corporate customer service again. This time, the representative kept telling that instead of a refund, the $30.00 discount was applied to the first two regular monthly payments bringing the payment down from the original cost of $57.50 to $42.50. I repeatedly told her that I was suppose to get a $30.00 refund from the original invoice and that the next two monthly payments of $42.50 was my regular monthly payment with the discount applied for the next treatment to be scheduled late November.

    I realized that there is a major disconnect between Orkin Corporate that manage accounts and the local offices that bill and invoice to the accounts. With no consensus being made, I told them I was prepared to cancel my account and have Orkin refund the two monthly installments of $42.50 for a total of $85.00. She kept to her story that the refund was applied to the first two monthly payments and so on and so on. I finally told her that I want my account cancelled and a refund credited to my credit card in the amount of $85.00 immediately issued. If not received by 28 October I would file a dispute with my credit union for the charges.

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    Customer ServiceTechPriceMaintenanceStaffRates

    Reviewed Oct. 20, 2022

    We had quite a large beehive. Orkin came out and took care of it for us. They said, “We'll give you a little break on the price if you sign up.” Being out in the semi country, we do have bugs. So, it’s a lot better now. Orkin is very good. I would recommend them. They're always friendly. They knock on the door, and they say, “Do you have any problems in the house? If you need anything, give us a call.” Before we hired Orkin, I did call around for prices to get a feel of how the company was and Orkin was the best.

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    Reviewed Oct. 19, 2022

    When I moved into my house I was excited, until the fall. Stink bugs and box elder bugs everywhere. Then came Orkin and saved me from potentially moving. We still have some bugs, but where there were 50-75 per room there are now 2-3. Thank you!

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    Punctuality & SpeedStaff

    Reviewed Oct. 18, 2022

    Nicole was very professional and knowledgeable about my needs. Our problem was handled effectively. No further carpenter ants seen in/near my home. When I contacted Orkin for further service after my initial treatment, they came very quickly and included treatment insides my home.

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    PriceRates

    Reviewed Oct. 16, 2022

    I asked for an inspection for an animal in my attic crawl space. We told I had a colony of rats fighting for territory. I was quoted $8,800.00 to get under control and to prevent me from getting sick. I got two other quotes which did not include me having rats. I went up to crawl space and found two Orkin traps with a dead mouse in each. I was getting taken advantage of and will never use their service ever again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 16, 2022

    So far I am very pleased with Orkin's team in providing good customer service...Ben was very helpful and said he would be our usual pest control rep. He was very patient while answering all my questions and knowledgeable in pest control field. Too early to say if pest control service will help to maintain pests and realize this service can't guarantee or fully eliminate bugs.

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    TechPriceStaff

    Reviewed Oct. 15, 2022

    Recently, my 88 year old mother engaged Orkin Canada to address a rodent problem in her/our home. The Orkin serviceman spent a couple of hours at her home and spent most of that time lecturing her on work she needed to do: clean the edges of the floors and baseboards, clean out the kitchen cupboards where there were signs that mice had been, remove all food sources and place them in airtight containers, clear the exterior foundation of long grasses or shrubbery. The man placed a number of traps and poison stations in the home and basement and at a couple of spots outside and that is it. When he returned from the basement, he told my mother he found mouse poo there which he left for her to clean up. For this service, he charged $375. He didn't sweep up the mouse poo he reported seeing in the basement while he was down there. He didn't clean out the kitchen cupboards when he found signs of mouse activity there.

    He didn't clean the edges of the floors in the kitchen or the baseboards. He didn't survey the foundation of the house and locate the entry point and attempt to plug that hole. (This was done the next week in a matter of a half hour by another hired help.) He didn't offer any form of assistance with replanning the storage of food in the pantry. When the charge is as high as $375, it is unacceptable that an 88 year old woman was left with a long list of tasks to do in order to address the problem that she had paid steeply for Orkin Canada to solve.

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    Customer ServiceStaff

    Reviewed Oct. 15, 2022

    Contact both over the phone, as well as the in-person treatments were excellent. Information was accurate. The person conducting the treatment was extremely professional and thorough. Communication was easily understandable. Sometimes you gamble with a well-known company. Not this one. I would highly recommend this company.

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    Staff

    Reviewed Oct. 13, 2022

    Technician is always polite and courteous. He answers all our questions and goes into detail about what he is doing. He lets us know about the time he will be coming. We have been using Orkin for years and have always been quite satisfied with their work.

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    Punctuality & Speed

    Reviewed Oct. 13, 2022

    I am very pleased with the services Orkin has done at my parents home! They are prompt when they schedule the services. They've gone above and beyond at times. The pest problem is being controlled efficiently and effectively. Thank you, Orkin!

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    Punctuality & Speed

    Reviewed Oct. 13, 2022

    The Orkin Team has been very adaptive and accommodating to my time constraints. They have been prompt in performing assessments and providing recommendations, as well as being prompt in performing the services for which I decided upon. I would highly recommend the Orkin Team.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 13, 2022

    This will be my 3rd year with Orkin and I'm so happy to be pest free. Knock wood just for safety sake. They have done a great job and are always on the money. I like the regular service so I don't have to remember to call and don't wait till I'm "bugged".

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    Staff

    Reviewed Oct. 13, 2022

    I’ll be brief. I live near Franklin, North Carolina, where the nearest Orkin office is located. The staff and management team there have been amazing - always knowledgeable and courteous. The business model is based on sending an agent who is expert in the problem area being addressed, whether it’s an evaluation, or treatment.

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    Punctuality & SpeedStaff

    Reviewed Oct. 13, 2022

    My Orkin technician always listens to me and promptly addresses my concerns. He explains pest activity as it relates to the time of year so that I am clear about the recommended treatment. I truly appreciate his expertise and his friendly demeanor.

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    Staff

    Reviewed Oct. 13, 2022

    A new technician serviced my home the last time. He was very personable and did a great job. He ever went so far as to sweep spider webs and dirt dobber nests from my carport. I have been completely satisfied with the service I have had from Orkin.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 13, 2022

    I have never had a complaint regarding my service. Your representatives have been thorough, conscientious and polite. I have been advised that if I have problems between scheduled services I should not hesitate to call, which I appreciate. Thank you, Ilena

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    Customer Service

    Reviewed Oct. 13, 2022

    He has done a wonderful job and things are so much better. He listens to me and responds accordingly. I absolutely hate mice and the problem was getting much worse before I called Orkin. It is nice to know I don't have to worry on a daily basis about these things.

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    Staff

    Reviewed Oct. 13, 2022

    The person who performed the duties is Paul and we have had his services for many years. He is truly professional and is trustworthy. To add to these qualities, he is polite and very courteous. A person who sells our services well. Elaine

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    Staff

    Reviewed Oct. 13, 2022

    My Orkin technician, Darrell **, is extremely knowledgeable, professional and courteous. I believe him to be a great asset to your organization and I cannot speak highly enough of him. Because of his results and his professionalism, I would recommend Orkin for extermination needs.

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    Punctuality & SpeedStaff

    Reviewed Oct. 12, 2022

    My service guy is very knowledgeable, he leaves no questions unanswered, he addresses all concerns promptly. He is very courteous, he is flexible with scheduling our service, so someone is available in the home during service. He offers suggestions which are always considered and are valued.

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    Reviewed Oct. 12, 2022

    I have been using Orkin for keeping my house pest free for years now and they do a wonderful job. They are very good about arriving on time and letting you know in advance when they are on their way. They do a great job.

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    Punctuality & Speed

    Reviewed Oct. 12, 2022

    Very pleased with the service provided... I really don't know what else to say to you other than that the service was great and he was very pleasant. Time wise he was very accurate and he doesn't leave me waiting.

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    Staff

    Reviewed Oct. 12, 2022

    Kiefer, Orkin technician, is outstanding. He rings the bell every time and explains what he will be doing. He's courteous and goes out of his way to attend to special areas when I ask. I have recommended Orkin to others.

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    Orkin Company Information

    Company Name:
    Orkin
    Year Founded:
    1901
    Address:
    2170 Piedmont Rd. NE
    City:
    Atlanta
    State/Province:
    GA
    Postal Code:
    30324
    Country:
    United States
    Website:
    www.orkin.com