Orkin Pest Control Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Orkin
Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.
- Free estimate
- Integrated pest management
- Residential and commercial services
- 30-day money-back guarantee
- Limited pricing information
- Not available in AK, WY, SD
Orkin Reviews
Filter by Rating
- (1,322)
- (105)
- (45)
- (93)
- (648)
Popular Mentions
- 4,910,094 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,910,094 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 30, 2023
I'm very happy with Orkin Pest Control and the person who comes out and does it. He is a good young man and he does what he's supposed to. He's very cordial. I'd like to have him back every time. I now hardly see anything.
Reviewed May 26, 2023
Two techs visited on this call at different times. Justin was first to arrive Monday. Treated it for ants and to be sure asked his termite inspector, Kris come to ensure it isn't termites too. Both were informative based on their training and experience. They made the treatment process and dos/don'ts clear to ensure we kill the ants. Kris fully inspected the basement level after seeing where the ants were. Confirmed they were only ants. She explained that once the ants are killed, the next level of bugs comes forward unimpeded so, I was interested in the Powerspray to occur later. The ants are still walking across the dining table but not swarming at the windows as they started. The population is diminishing and living in the area isn't repulsive.
Reviewed May 25, 2023
Nice professional associate. The reason for the four stars instead of 5 stars is that from the time of making the phone call to the time to schedule for the pick up was a few days. All associates have been very nice to deal with.
Reviewed May 25, 2023
My experience with the agent that was surprise. The agent was female and she was very thorough. She worked areas where others didn't. I asked if she would be coming from now on. I was happy because she said yes. Since I hire Orkin, my life is so much happy. There isn't any bugs in my house. My backyard is also very clean from bugs.
Reviewed May 25, 2023
Service techs are knowledgeable, courteous and efficient. I appreciate the reminders and calls advising arrival times, etc. I Have no complaints, only Wishful thinking that services costs less. It would be nice if techs were given booties to cover their shoes when entering the residence.
Reviewed May 25, 2023
Our regular technician is very polite and seems very thorough. The treatments are working well enough that we currently need no modifications, enhancements or improvements to our existing level of routine periodic service. If anything, the treatments can't seem to keep up with small spider activity, since we live on a lake. Other than that, excellent.
Reviewed May 24, 2023
Scott, the tech that services my home, is very thorough and professional. He services my home and outside decks. He also fogs the outside brush for mosquitos and flies. He is always on time and completes his work quickly and efficiently.
Reviewed May 24, 2023
I’ve been with Orkin for years. Always been on time when said they would be, very respectful and done a good job. My last tech was very good, did what needed to be done and very good. I look forward to having Joseph as my regular tech.
Reviewed May 24, 2023
Great customer service across the board! Kevin, "the termite guy" was always available with the info we needed while making our decision to move forward with his recommendations. Everyone with Orkin is very friendly and very knowledgeable regarding ALL of our Orkin needs. Josh, "the Orkin dude" who has been our regular pest control & mosquito technician is always great to keep in touch with texts regarding our appointments. Thanks so much!
Reviewed May 24, 2023
.... The Orkin administration is unreachable, sends me overdue notices when I have paid and has lost my auto payment information. Their phone # does not work and their website does not work. I can't look at my account to see if they have received payment or what has happened to my auto pay preference. I cannot reach them by phone or email. Again, though, our actual Orkin human provider is just great.
Reviewed May 24, 2023
I have been a customer of Orkin Pest Control for many years. The cost is reasonable. The technician who comes to do our service, John **, is excellent! He's thorough, friendly, professional, trustworthy and responsible. I would recommend them highly over other companies in the Berkshires.
Reviewed May 24, 2023
We have had the same treatment administrator for 2-3 years and he is amazingly helpful and friendly. We get calls to confirm and the notify of when expected service will occur - LOVE that! And the bill is easy to pay right after via online connection.
Reviewed May 24, 2023
I have only good words to say about Orkin services: technicians are knowledgeable, courteous and very efficient. And it is true that the technicians will come back to treat areas until the problem is solved at no extra cost.
Reviewed May 24, 2023
I am satisfied with Orkins’s service. No more roaches, after a severe infestation which local company could not control. Professional, and very courteous service from technicians, especially Tyler who originally came out. The other two technicians have been very good as well. Wish Orkin had lawn & plant fertilizing service in my area.
Reviewed May 24, 2023
Brandon, my Orkin man, is the kindest, most conscientious, sincere young man. He loves his job, and always goes the extra mile. He is always on the lookout for pests, or potential problems. What a stellar employee. In a world where everyone quietly quits, or demands attention, You should be proud that Brandon delivers the reliable and steadfast service Orkin promises with respect, responsibly, and with a kindness that is hard to find anymore. I feel that Brandon really deserves an extra recognition for his excellent service provided. Couldn't be happier with my Orkin service this year.
Reviewed May 24, 2023
We had a serviceman, Ryan, that we really liked and we want him to return. He is very personable, and he let us know about services that we never knew existed, like spraying our yard for mosquitoes and our house for insects and keeping them away. He told us that they would spray the house and once the insects touched the house, they would go away and die. He also informed us the mosquito control would keep away not just mosquitoes, but also gnats and ticks.
Orkin Pest Control comes every three months to do our pest control and take care of the house inside and out. The only problem we've had, after they came in, was they sprayed the windows on our house, and we had to clean the windows. Other than that, their quality of work is great. If we have any problems, they come right out and take care of it. We had a problem a couple of years ago with ants, and they took care of it. They've never put anything down to harm my pets as well. My main question was, “Would it harm the pets?”, and they said it's pet-friendly. When our neighbors asked us about Orkin Pest Control, we told them to have them come and they did.
Reviewed May 24, 2023
Tony is the teammate who ensures that my house is protected against insects. He always goes the extra mile to get rid of any pests. If I find any issues between his monthly visits, he schedules a visit to take care of the pests.
Reviewed May 24, 2023
Orkin Pest Control has been there when we needed them. They are professional, friendly, and do top quality service. I trust them to do the job right every time. If we have any pest issues, they send someone out to resolve them quickly. Thank you.
Reviewed May 23, 2023
It's hard to get a person. I have to leave messages. And I couldn't get right through. They have to call me back. Because their staffing is inadequate as far as telephone service. I could be outside. My phone could be here. I wanna talk to them. I'm hiring hem to do my pest control. So, I have to sit around and wait for them to call me back? That doesn't fly well. I also don't like that Orkin Pest Control switches technicians. I like the guy to know my property. And I don't wanna re-explain everything to the new guy. But Orkin always rings the doorbell and introduce themselves, and ask if I have any issues that need addressing. I tell them what I need done and they do it. The scheduling is flexible. They tell me when they would come out. And if my grandkids were here, I don't want them here that day, that's the time we reschedule.
Reviewed May 23, 2023
Outstanding job. Highly professional staff. Reviewed the job with me and family. Examined the entire property. Highly respectful of my home and property. Safety first was primary concern of the tech. Always on time. Gave excellent advice on mouse control.
Reviewed May 23, 2023
My service gal, was wonderful. Explained out any questions I had. Told me each step she was going to do. Ensured me everything was pet friendly. She checked everything thoroughly! Hope she stays on our route! Thank you for all your wonderful staff, We have had through the years!
Reviewed May 23, 2023
Technician (Brandon) is always on time and does a very good job. Highly recommend Orkin. I have been using Orkin ever since we bought our home 32 years ago and have never had a pest problem. Even if you have a small issue they will return to address it as soon as possible..
Reviewed May 23, 2023
Omar has been servicing our home for 5 years. We find him to be reliable and very service oriented. He addresses any concerns we may have and carefully inspects our property. We are lucky to have him as our Orkin man.
Reviewed May 23, 2023
I have been pleased with Orkin. The technicians have always been friendly and helpful. The cost has gotten expensive over the years, but I have always been satisfied with the service. Our technician recently changed after several years, but so far am happy with our new technician.
Reviewed May 23, 2023
The folks at Orkin go above and beyond due to their level of customer service. They will answer any questions you may have about the products that they use and whether or not it is harmful to any or all pets you may have.
Reviewed May 23, 2023
I have nothing but the very nicest experience with the Orkin agent who cares for my home. He takes the utmost care of my property and discusses everything he has found and/had a issue with…. I have had Dean ** as the serviceman who gives the greatest personal care of my home and property. Thank you for having such a representative for your company.
Reviewed May 23, 2023
We have nothing but good things to say about our experience with Orkin. We had a minor roach issue in the bathroom when we first bought our house and severe mosquito issue and they have thoroughly remedied both issues. Technicians are thorough, knowledgeable, punctual and courteous, could not ask for more.
Reviewed May 23, 2023
We have been Orkin customers for years and recently have been working with Keith ** for our issues. As has always been the case, Keith was Excellent! Our problem has been professionally handled and he was the one who solved it for us after years of this pest issue. I would recommend Keith and his Orkin Company to anyone, and along those lines, the representatives who answer the call ins; Shelley, Maryann, Tyler, etc. are also all so friendly, professional, and accommodating. Great job, keep it up!!
Reviewed May 23, 2023
A few days before my bimonthly Orkin pest control service, I had a bbq at my home which allowed my doors to be open more than usual. All of a sudden I had a slow infestation that seemed to be growing even though many were being swatted and squashed. When I let my technician know that I had a fly problem in a specific area, he immediately went back to the truck and got the product needed to eliminate flies. Just a few hours later coils ALL were gone and I haven’t seen a single one since then in any room of the house. Orkin always knows how to address and eliminate any pest problem you may have.
Reviewed May 23, 2023
We have had nothing but GREAT experiences with Orkin for Mosquito abatement and Carpenter Ant abatement. They also rid us from mice by fixing our home. We are grateful for such responsible, friendly technicians. They mare prompt, send emails giving us an idea when they will be here and upon arrival. Thank you.
Reviewed May 23, 2023
We are sprayed monthly for mosquitoes and have had excellent results! We have been on the subscription service for several years and love the results. Also sprayed for spiders twice a year. They were very nice and did an excellent job.
Reviewed May 23, 2023
Services are always very good. They set a 2 hour window for when they will arrive and are almost always within that window. They always stay in contact whether they wish to come earlier or later than that 2 hour window which I appreciate. Been with them for 20 years or more.
Reviewed May 23, 2023
This is a very professional company. I always get notice before the technician comes out to spray a week ahead of time. They’re very courteous, knowledgeable and thorough. I’ve already recommended this company to my family and friends. The cost is very reasonable and if you have a pest problem call them for sure.
Reviewed May 23, 2023
Orkin has kept our 100 year old silver maple and the apple tree free from the carpenter ants -- the little buggers took down several trees across the alley and down the street before zoning in on our parcel. They started chewing on both trees but Orkin solved that problem. I would rather say hello the friendly staff who stop by instead of paying $10K to remove damaged trees AND lose all the glorious shade. :-)
Reviewed May 23, 2023
Orkin comes out monthly to do mosquito service and every other month to do the house. Today, a technician came out and did the house. He did around the inside of the house then sprayed the outside of the house. We've been with Orkin for years. It started at our previous house where we had some carpenter ant issues. They came out and took care of that. We haven't had any issues since we've been with Orkin. We like them a lot so we've kept their service all these years.
Reviewed May 23, 2023
Apparently Orkin doesn’t want my business. I spoke with someone named Mike on Friday 5/11/23 and scheduled an appointment for Saturday 5/12 between 2-4. I locked my cats in a room at 1:45 and put my dog on a leash so he would be contained during the service. I received both an email and a text at 2:15 saying Joe was on the way. At 4:15 when there was still no sign of Joe I called the 877 number and spoke with Donna. She apologized and assured me that someone would be to my house by 5. At 5:15 the cats were still locked up without a litter box and the dog still on a leash but still no Orkin technician. I called again & spoke with Dena.
She apologized and said she’d escalate my complaint (No one showed at scheduled time nor at the in the extended time). Dena also said she would call me personally on Sunday 5/13 morning to make sure someone had been in touch (no one called, including Dena). Saturday evening I sent an email to the branch manager, Forrest. He called me twice that evening to ask questions and to apologize that no one had showed. I wanted it done asap because I still had ants so he said we could have someone come on Sunday. I didn’t want to waste another 3 plus hours to have no one show again, I wanted a set time. He said that Betty (Washington manager?) would call me at 8:30 am on Sunday 5/13 to set a time. Forrest, the manager said he would give me a discount. Great but I already used a coupon for the same amount. He said he’d give me more of a price break, yay, great value if the service had worked.
At 10 am Sunday I hadn’t heard from Betty so I called the local Washington PA office and talked to her. She apologized (there’s an apology theme here even if no actual work is done). She said someone would come before noon. My answer was no, I wanted a set time because I wasn’t wasting half my day again. Betty got snarky and said she couldn’t predict traffic (neither can I but I manage to show up and get to my work and appointments on time) but we set the time for noon. A nice man named Steve showed up Sunday at around 11:45. Great. The discount was not on the bill so I told him about it. He called the office to confirm then added the extra discount. Steve didn’t investigate where the ants were entering but he treated the house by putting dabs of product down in some areas.
He couldn’t spray around the outside because it was raining. He did put dry product around the outside. I asked if I could call and request the spray and he said yes but it would be someone else because this was not his usual area. I thanked him for coming. On Wednesday 5/17 someone named Brittany called and asked how the service went. Does she really want to know?? I told her great when someone finally arrived after my hounding them for 2 days. But I still have ants. She said she’d have Sean, another technician, call to discuss it and to apply more product and spray around the outside. If you guessed Sean never called, congrats, you got BINGO!
I called Brittany on Monday, 5/22 morning. She told me she’d reach out to Sean personally. This brings us to tonight, Monday evening, still no call for them to treat again. And the ant population, which never completely went away, is now back and thriving. I chose Orkin because they offer a guarantee, have great reviews and someone recommended them to me. I’m still surprised by the lack of professionalism, missed appointments and the complete failure to rid my home of ants for more than 3 days.
Reviewed May 17, 2023
I called Orkin thinking they would be reliable. I made an appointment and after numerous phone calls and waiting hours I was told they couldn’t do the job because they didn’t have the chemicals needed for a routine pest control job. Unbelievable!!! Called a local exterminator and got the job done.

Reviewed May 17, 2023
Buyer BEWARE! I have a client who's had their termite bond with Orkin for almost 30 years. In the process of selling the house, it turns out there is some "old" termite damage and I can't get anyone to respond to me about fixing the $2,500 worth of damage so that he can move forward with the sale of the house. They're saying this damage is pre-existing but can't seem to provide anything showing that to be the case. I don't feel this is ethical business practice for them to NOT cover damage that they are responsible for. I would recommend you look elsewhere for a termite bond.
Reviewed May 15, 2023
Matt was here to check on insulation that was blown in my attic. Told him wasps were so bad. He said he would have someone stop and do courtesy spray on back patio. That was last week and he said he would make sure it was done last week. No show!!!
Reviewed May 15, 2023
I’ve had Orkin for over 2 1/2 years. I have used two of their services, pest control and mosquito control. In the last year, rates increased, and I was never given any type of prior notice. The way I found out was when I received checked statement. When the mosquito rates went up, again, without notice, that’s when I decided to cancel. When I called to let them know that the second service had also increased by almost $20 a month, it didn’t seem to be much of a concern, as no one bothered to call and ask why I had canceled my services.
Reviewed May 14, 2023
Technician was very cordial and knowledgeable. He preformed his visit in a very professional manner. He introduced himself on arrival. Moved through the house in an orderly fashion and asked if we had any questions about what he had accomplished. He advised us that he had completed the indoor application and would be doing the outdoor portion before his departure.
Reviewed May 13, 2023
The Orkin technician was very thorough inside and outside of the house and around the entire house. The Orkin technician is very service oriented. He always asks us if we have any specific problems. We have received excellent results. We have no problems. We would reccomend the Orkin Company to others.
Reviewed May 12, 2023
Orkin Pest Control has a very good person doing the rodent control. They also did mosquito control. I was very happy with that. But they told me they would not do the mosquito control this year because they said a state of Washington, a bureaucrat said that they didn't have an agricultural license, and my property was agricultural. I called the bureaucrat. He sent me a copy of the state of Washington regulation, which defined what is considered agricultural, which is growing crops or forested land. I said, "Okay. So why can't they do the mosquito control? I don't grow any crops. And I have a few acres of forest, so why can't they just do the mosquito control on the acreage that's not forested?"
The bureaucrat made an inappropriate legal conclusion that, "If any of it is forested, then it has to be classified as forested." Which is not what the regulation says. And Orkin deferred to the bureaucrat. I have to find another company to do the mosquito control. Orkin was not supportive in that instance. I called the bureaucrat's superior in the capital city of Washington State, which is Olympia, and the superior agreed with me. So, there's this guy in a regional office who made an incorrect call. And I invited Orkin to call his superior and talk to her, who agreed with me, that there should be no problem from a licensing point of view to do my property, and they were uncooperative. I'm disappointed with their lack of interest in taking care of their long-standing customers in that regard. They blew me off.
They treated my property for mosquitoes for years, and all of a sudden, this low-level bureaucrat made an incorrect call to them. And I went to the superior who said, "No, he's wrong." But Orkin in Spokane was disinterested to pursue a correct reading of what the regulation says. That would not have happened with the locally-owned company in Spokane that Orkin bought. It's indicative of what happens when these big companies buy out the smaller companies, they don't have time for individual customers. They just try to monopolize the market.
Reviewed May 12, 2023
They treat for ants, spiders, and those things that fall out the trees that look like roaches. The techs have all been reasonably nice. When we started with them, our service was 70 dollars a month. But they raise the price and they do not tell me until I get my bill. I've called them a couple of times and said, “You need to let people know that you're increasing the bill before you send it.” But they still do it. Right now, my bill is up to 113 and it goes up $4 when they increase it.
They do inside service really well 'cause there's not much to do but go around and spray. They spray outside too and clean cobwebs off the house. We used to have a tech named Roy many years ago and he was great. I would go back out and there would not be one cobweb anywhere. Now, their guys are in and gone in 20 minutes. I have a 3,000-square-foot, two-story house. That gives an idea of how long they've spent out in my yard. Not very long.
Recently, my regular guy couldn't come and they sent out a young guy named Joshua. He was out here an hour and most of that was outside. He did a great job. He was really paying attention to what he was doing when he was wiping spiderwebs down. He has done the best that anybody has done since Roy left. I don't mind having him come out every time. The guy we have covers a big territory mileage-wise. I don't know how he does it. Orkin needs to get a few more people working for them or spread it around 'cause our guy just works himself to death. That's why he's in and out so fast.
Reviewed May 12, 2023
The technician was at my house exactly when he was scheduled and listened to the areas that I needed extra treatment patiently. He then treated all my areas with care and was very professional. I will continue to recommend them to my friends and family.
Reviewed May 11, 2023
I wish you would combine your emails and site into ONE. I seem to get emails and billings for "pest control" without any mention of "termite" and vice versa. It really can be confusing. At times I am not sure that you have both my services.
Reviewed May 11, 2023
I have been using Orkin Pest Control for several years. My home was built in 1842 and always had a problem with various pest infestations until we switched all our pest control services to Orkin. Orkin has kept our home bat-free, rodent-free, and bug-free since they began working with us about 10 years ago. I highly recommend them. They are thoroughly professional and stand behind all of the services they perform for us. If there is a problem, they come right out and fix it.
Reviewed May 11, 2023
I have been a customer of Orkin for over fifteen years and the service is phenomenal. I don’t see any insects or rodents outside or inside my house. They spray my house every three months and I have no complaints. The price is reasonable. I have referred Orkin to my family and friends and they are satisfied as well. Orkin is the best.
Reviewed May 11, 2023
I have used Orkin for many years and I have always had good experience with them. They have always taken care of any problems I have had. I would recommend Orkin to my family and friends. That is all I have to say.
Reviewed May 10, 2023
When I called, and I had a difficult time finding the Orkin tel # but did eventually find a #, left a message and did receive a call back Then in turn I had to call them back for the message that was left and Stacy did an outstanding and & awesome job. She was very kind, helpful, patient and did an awesome job. Major Kudos to, Stacy. Thanks, a million.
Reviewed May 10, 2023
The technician was polite, friendly, thorough and informative. He had left a box under a dresser in my bedroom that I thought was for mice and couldn’t understand and he told me it was for stink bugs & I was thrilled, because I have a horrible problem with stink bugs and the little box was trapping them. He did freshen mouse traps around my place, but said they probably wouldn’t work on the evil squirrels that torment me.
Reviewed May 10, 2023
Technicians are always very friendly and very courteous and very professional! They always ask if there have been any issues and assure that if there are any issues, we can just call and they will come back. Thank you so much TMOQ Orkin!
Reviewed May 10, 2023
My experience with Ed G. From Orkin was great. Efficient, friendly, and thorough. Have been a customer for several years and always pleased with the result. Spring is here along with all the little pests it not at my house thanks to Orkin.
Reviewed May 10, 2023
I had a question about billing. The Orkin Person I spoke with (I believe her name was Chantal) was VERY KIND AND HELPFUL to reassure me of the proper billing amount. She also wanted to know if I had any other concerns, that she could help me with. It’s people like that that make Orkin what it is today. More companies need to have people like Chantal to deal with. What a joy to speak with.
Reviewed May 10, 2023
Been with Orkin for 20+ years and have been very satisfied. They are very efficient and accommodating. If I had to say anything at all would be here lately it seems I see a new face very often. Just when I am getting familiar with our technician, the next month, a new technician appears. So, not a complaint at all, but I do like when I have the same technician because they know me and my house.
Reviewed May 10, 2023
We have been a customer of Orkin for about 3 years now and with each interaction, staff has been very friendly and professional. Services seem to be working with keeping pest out of our home majority of the time. Office staff have made scheduling and rescheduling appointments easy and convenient. Thank you to all staff.
Reviewed May 10, 2023
I can always count on my "Orkin Man" PABLO to thoroughly spray to keep mosquitoes away from our property (I am highly allergic), also to empty rat traps. He always sends me a message about the outcome of his visits. He is an excellent representative of Orkin and a reason we maintain our relationship.
Reviewed May 10, 2023
I have always been pleased with the service and staff at Orkin and have been with them for many years. My serviceman, Victor, is the best and all staff are friendly, knowledgeable and efficient. They go out of their way to solve problems with your yard and house. Thanks for your good service.
Reviewed May 10, 2023
We have used ORKIN for 33 years. I believe that statement says it all. Our service is always professional and efficient. Our technicians are always professional and efficient - and personable! We now have quarterly service but truly appreciate having the ability for a call back in between visits. That said, I don’t believe we have ever had to call our technician back for any additional service. To us, that means things are being taken care of at the time of service.
Reviewed May 9, 2023
The first tech from Orkin came but it seemed like the roaches were getting worse. I asked them if they could send another technician out. Charlie came out and he saw what we needed to do and where the problem was. He asked me where I saw most of them and I told him it was at night in the kitchen. He pulled out the refrigerator and they had had a nest in the back of the refrigerator where the motor was. He sprayed back there and that was it. In about a month, we didn't see any more roaches or anything. That was in 2014 when my baby was born. They my daughter brought a dog about three years ago and she gets shots and everything for the ticks and fleas. But I heard about Orkin's program where they can spray outside for mosquitoes, ticks, and fleas and so they come by during the season. It helped cut down the flies that are outside.
I've been using Orkin for the last four years and I really recommend them to any and everybody because they're really good. They always call ahead of time -- two days before they're coming and the day before they're coming. On the day that they come, they call to say they're on their way. Also, they always say to feel free to call back if we see any problems and they would come back and do another spray for free within that month before their next spray period. They've always been true to their word and I've never had any problems with them.
Reviewed May 8, 2023
I've received excellent service from Orkin. I've been with them about five years now and they listen, they do a great job, and they use products that work that aren't harmful to my family and our pets. Aaron does a super job. Any concerns that I have, I take it to my technician and if I have to escalate it to Aaron, he takes care of it. He really wants to satisfy the customer. Also, it seems like the technicians are happier too. That says a lot about the management.
Reviewed May 7, 2023
Have used Orkin for over 10 yrs. If and when we do have a pest problem they are always prompt to help. They know their stuff. Our technician is eager to help in solving our pest issues. Andrew was willing to take the time to find root cause of problem with small ants. He walked entire property and found the culprit!
Reviewed April 29, 2023
My experience with Orkin: the company's online advertisement promises same day service if you call before 12:00-2:00 pm. I called early morning yesterday, but was told they couldn't get through to scheduling team. Feeling an urgency due to a pest problem, I waited. I was told the inspection was free. I waited all day. Next day, early morning I called again. I was told although they work Saturday, no one was currently available to even inspect my house. I was told someone would get back to me.
As the day slips away, I called again. This time I was told they don't work Saturdays and there would be an inspection charge. When I question why it wasn't same day service as advertised, and why I was suddenly being charged, the phone was disconnected. Calling back a fourth time I was informed no one was available despite the promise of quick, same day service. The rep did admit inspections are free and she didn't know why the 3rd rep tried to charge me. I'm now told, with an infestation issue, I must wait until Monday. I called them because they promised same day service online.
Reviewed April 27, 2023
I am very happy with Orkin! You are on time and very happy to help in any way needed.. You have come when I noticed some bugs and your application got rid of them. You are always at the end of a phone line.
Reviewed April 27, 2023
Shane ** (?), our rep, is very knowledgeable and conscientious. We appreciate all he does for us and in a friendly manner. He listens to all our concerns. A few years ago, we had a mouse problem, but thankfully, don't have that problem anymore.
Reviewed April 27, 2023
My experience with Orkin is excellent. The Orkin team here knows what they are doing. They are dependable, they are thorough, they are expert. The Orkin program is delivered in a respectful way, timely and professional. When a service provider is this good there is no reason to change. We are happy with Orkin and trust them to manage our pest control. I should mention that we live in the woods and so we know what is out there. Orkin keeps them out there.
Reviewed April 26, 2023
Love Kate, our inspector. Does great job. She is very professional, knowledgeable and friendly. She is always welcome in our home. We have had no problems with critters in years. We like Orkin and hope to remain customers for years to come.
Reviewed April 26, 2023
We have the best Service Tech ever. Thomas! Always, Always on time. Thorough. Kind. Friendly. A complete JOY and asset to the Orkin team. He checks to see if we had any problems since the last visit, then moves throughout the house (in and out) to ensure no problems will arise. The office personnel is just as kind and thorough. Orkin comes highly recommended.
Reviewed April 26, 2023
Winston is our Orkin technician and we consider him family. 2 residents are petrified of spiders but thanks to Winston they no longer live in fear. He is the Best! Our animals even love him! He is very careful not to let them escape.
Reviewed April 26, 2023
Very satisfied with the service I have received. I have used Orkin for yrs. I highly recommend this company. I've had the best experience and service. I really like and trust all the service people. They are well trained and educated. I trust this company.
Reviewed April 26, 2023
Our experience with Orkin over the past seven years has been nothing other than great. The techs are amazing, friendly and helpful. The office people are quick to help you reschedule if you need to and are very friendly. Basically they have become family.
Reviewed April 26, 2023
I’m completely happy with my Orkin Man, he knows his job and does everything that is needed! I would recommend Orkin to anyone who wants a good exterminator. I am 73 years old and I have been around the block plenty of times!
Reviewed April 26, 2023
Always do a good job. People are always considerate of my home. Always ask me questions about my concerns. Do inside and out and make suggestions. They never make a mess and wear booties on their shoes. Good about coming when convenient for me.
Reviewed April 25, 2023
Have had Orkin services for 8 years since moving into our home. They have been regular and reliable and continue to be so, we are happy with all they have done. When extra services are needed they have been quick to respond.
Reviewed April 25, 2023
My experience with Orkin has been very positive over the many years we have retained this service. The technician who comes to our condo is always professional and personable. The problems we faced with bugs and ants has been resolved.
Reviewed April 25, 2023
You should be proud to employ such a courteous, and pleasant person. He always alerts us before arriving and upon arriving. I am very pleased to have him at my home. I always look forward to the next service visit.
Reviewed April 25, 2023
Representative, is friendly and professional. Always, checks in prior to starting the job to see if there are any issues that need specific attention and then goes about doing his treatment around the house. When we have called in separate issues he arrives and takes care of whatever the issue is. Again, Great Service!!
Reviewed April 25, 2023
Dependable for their work and good customer service and good communication with customer. I have been a customer at least 10 years if not more. They installed new foundation vents and when there is a issue they come and take care of it. They have also helped me with a new cover for my crawlspace and put me in contact with a company concerning birds and their nest building in an awkward place. Very satisfied with this company.
Reviewed April 25, 2023
The technician who came to do our service was very thorough and professional. He was very courteous as well. We appreciate the work he did as well as the time he spent doing it. We are pleased with Orkin thus far. We have been customers for some time now.
Reviewed April 25, 2023
I have never had any problems in 36 years. The service is always right and on point. We are very happy with our technicians. We have never made any complaints. When we have a time conflict the company always honors our concerns.
Reviewed April 25, 2023
My home has been mouse free and insect free since using Orkin. The representative wears a clean uniform and is very polite and helpful. The representative comes within the scheduled time. He treats the inside and outside of the home. He never leaves a mess.
Reviewed April 25, 2023
I have been a customer of Orkin for 25 years. I have termite accounts and lawn care. The lawn care account cost has been $77 every 2 mo.., I have never received a bill, I send a payment after each service visit. I received a e-mail that I had a balance due. When I called I was told that the rate had been raised to $88, this is unacceptable and poor management.
Reviewed April 25, 2023
Called Dan, our Orkin man, and told him about many white footed ants crawling around the exterior of our home. He knew exactly what he needed to do to combat our problem and was at our home very shortly afterwards to spray and help eliminate these pests.
Reviewed April 25, 2023
We have been Orkin customers since the mid-90’s when we were re-siding our house and found we were infested with carpenter ants. We set up a seasonal treatment plan and they have taken great care of our home ever since. Whenever we’ve noticed a problem pop up, they take care of it and there is never an extra charge. They have come back and dealt with hornet and wasp ground nests and even set out mouse traps. Their prices are reasonable and their technicians are professional.
Reviewed April 25, 2023
Have had excellent service. Our technician, Levi, is high in customer service. He is on time or early. Has a great personality. Takes his job seriously. We had to replace another company with Orkin and we are very pleased. Orkin has us scheduled and keeps that schedule. They are timely in their reminders.
Reviewed April 25, 2023
The techs are professional and thorough. They call prior to appts and always ask if any additional services are needed. I’ve been using them for the last 6 years. I would suggest Orkin to all. I have not had any roaches or spiders in the house. I also don’t see a lot of insects around the perimeter of the house. Thanks.
Reviewed April 25, 2023
We have fire ants on our property and need a representative to come out. I called on Friday and the person that has my account has passed it on to someone else. This is the 3 or 4 time now that my account rep has changed.
Reviewed April 25, 2023
We love Orkin and recommend the company to our friends. We have no pests problems since we started using Orkin. We started using Orkin due to tiny house ants. They we very knowledgeable with the correct remedy. We use them also for mosquito control, which is great! AKKF
Reviewed April 25, 2023
My wife and I have been Orkin customers for at least 20 years and we have never had a technician as friendly and thorough as Mike **. He remembers our names and always asks how we and our family are doing, works quickly yet efficiently, does not take shortcuts, sprays each targeted area - inside and outside the house, checks every bait box, and even went into our attic (via a drop-down ladder in our garage) during his last visit to spray for stinkbugs and leave bait boxes for mice (he noticed signs of them up there). He offered to do that because he said it was part of his complete protection for our house - we did not send him up there, but of course agreed when he suggested it. We hope that Mike can be our technician for life, because there is none better. You've got a gem, there!
Reviewed April 25, 2023
I used to do my own pest control, and it was rather effective, but I was invaded by bees once and needed services such as Orkin. Since then I have hired Orkin to do all my pest control, and they have done an amazing job, especially with the gypsy moth invasion and mosquitoes. I can leave my doors open to carry in groceries or let animals out and I have no insect problems. I love Orkin. They are worth every penny.
Reviewed April 25, 2023
As above without notice, billed thru my acct. Very poor administrative agreement with field service employees..I but that should not have to answer my questions... The billing department needs an overall expected to be notified of change.. Field rep is a good worker.
Reviewed April 25, 2023
Our technician, Edward, was very competent, personable, and helpful. I was hoping to see the last of the Asian beetles, silverfish, and stink bugs. They are fewer than in the past although Edward told me the stink bugs are pretty immune to his spraying. I would need to have my whole outside home treated. I was disappointed to hear that it would cost an additional $350. Then my bimonthly bill went from $117 to $124.99 without my being alerted to the change. At that point earlier in the month, I canceled my service. It wasn’t worth an almost $50 yearly increase.
Reviewed April 25, 2023
The man who came to my home was so helpful. Did everything he could do to get the ants. That is why I keep Orkin. The people who come here are so polite, do what they need to do. Orkin - that is my favorite pest company. (You can use this but don’t use my last name and address).
Reviewed April 25, 2023
After mold treatment and humidifier installed I paid Orkin. After I review everything I was over charged at least 3,000. When I spoke to someone and told them I wanted a refund did not hear back. Yes Orkin scam this old lady big time. You need to refund me NOW.
Reviewed April 15, 2023
We've been through a couple of different pest control companies and Orkin is the one that has been reliable and actually stopped our roach problem. I do the automatic service, so every other month, they come and take care of our problem. I love our technician. He's not only thorough with what he does, but he's super informative. He's great with my kiddos too. He isn't all business, which I enjoy. I don't like the, “Oh, I’m here to do the job.” And they just do it and leave. The other pest controls that I've been with were a lot more of that or they give you too much information. You're like, ”I didn't want to know that you were in the hospital because of this, this, and this.”
Our technician with Orkin is fantastic. He has that balance, that line of being professional, but he is also very personable and cares and remembers what I said. He always calls and texts, “Is the time we gave you a good time for you today? Because if it's not, I can come later.” He always takes that extra step to personally call me to check in and see if that's a good time. I want to be here, too. A lot of times, he has to come in and spray, because that has definitely stopped our roach issue.
He uses a plant-based spray in the house. When he first started coming, he asked me if I had kids and I said yes. At that time, I had an infant and a three-year-old, and he said, “I have different sprays I can use. The one I have is safe for kids and animals so I'm going to use that in the house.” He gave me information about it so I could look it up and see what kind of things were in it and feel comfortable.
Reviewed April 13, 2023
Michael is always more than happy to do whatever I need and he explains the procedure, benefits and the duration of effectiveness. He is friendly, punctual and always looks professional. I would definitely recommend Orkin service to my friends and neighbors.
Reviewed April 12, 2023
My technician was very thorough, explained what he was doing, and answered every question that I had. He is very knowledgeable and polite. Everything was done exactly as I expected, and had great results. He is the best technician you could have working for you! I would highly recommend him.
Reviewed April 10, 2023
He's very professional and courteous and he's also very helpful. We rarely have any bugs and when do he takes care of it. We've been customers for a long time and we hope that Courtney will continue to service us.
Reviewed April 8, 2023
I need a better way to be able to reach out to a representative that we can talk to easily, which I did not have. A live representative that we could reach out to via Orkin's site would be great. We had such trouble because we didn't have access to our phone numbers for a few days because we needed to transfer them over from my wife's phone to her new phone. But everything's fine now with Orkin. I finally got a hold of my guy. He got the message and emailed me. Most of the time, Orkin is great. The techs do what they gotta do and we see less bugs. We're in Las Vegas and once in a while, you get these swarms of ants. They were all over our front door and I'm not sure why. They ended up going away within a short amount of time. But Orkin came out, sprayed and we haven't had problems with them since. I've openly recommended Orkin to not only friends and family, but customers at my own work, saying that they've done a great job for me.
Reviewed April 8, 2023
The Orkin techs come out once every two months and they normally just spray and put bait down. They have good customer service skills. The tech that I've recently had, Gavin, has been awesome. He is very knowledgeable. The pest activity here has been little to none. They still come out, which is why I still keep my subscription, but it's not like it was when I first started. I've been very satisfied, and I would recommend Orkin.
Reviewed April 6, 2023
When I was using Orkin in Minnesota and in my first year in Florida, the service was pretty bad. The servicemen wouldn't show up and nobody would call and tell me they decided not to come, even if the office knew about it and the office didn't seem to know how to bill. In Minnesota, I was due a refund because they never showed up and I pay annually in advance but they could not understand that. They wouldn't refund any money and they said my next month will be free.
But in the last year here in Florida, the service has improved. The reps answer the phones and they know what's happening. They're able to schedule, give three days’ notice, and give a two-hour window. If I couldn't meet that, I would reschedule and they work with me. It’s a complete turnaround. The techs have been fabulous, as well. The last four times, it has been the same gentleman and he is the most thorough, friendly, and efficient. He's quick and detailed. I really have lucked out with him.
Reviewed April 6, 2023
I have always been happy with the continued service of ORKIN and the various team members who have serviced our lawns as we moved around. They have always been very professional and responded to our extra requests when necessary. Currently we have a yard that backs up to farm land with horses, peacocks, quail, and etc. Our ORKIN representative has been very good at working around the needs of our "neighbors".
Reviewed April 6, 2023
I would recommend Orkin Pest Control. They're great. The techs are very attentive to every concern that we have, and we're very satisfied with their service. If I see anything, I call them.
Reviewed April 6, 2023
Everyone at Orkin has been great. I love Cole, my pest control monthly serviceman. He goes beyond the call of duty. He's always kept his word. He's a hard worker. The service is great. I have a cabin, and they put a boundary up. I pay dearly for it, but I haven't seen one termite. They're very good at what they do. But it ticks me off that Orkin doesn't take better care of their employees.
Reviewed April 6, 2023
Orkin does monthly pest control for us, and we get a text message that they're coming and an email as well. Peter has been our technician for years. He's great, very thorough, friendly, professional, and knowledgeable. I recommended Orkin.
Reviewed April 5, 2023
Robert from Orkin comes in once a month and goes through the house. He sets traps and does spraying. It's been a wonderful experience with him and he's part of the family. I'm very pleased with the service.
Reviewed April 4, 2023
I am the landlord and when my last tenant moved out, I found out just how much they cared. Collection of soda cans in the garage with all kinds of bugs underneath. Thank goodness they were all dead. I'd be angry if they moved in the house again. Thank You Orkin. Job well done.
Reviewed April 3, 2023
The service person is always on time, very thorough and addresses all my concerns. I recommend Orkin. Service person always pleasant. Always check the house thoroughly and the outside. Orkin always notifies me when my appointment is coming up so I can be prepared.
Reviewed April 3, 2023
Brian is a great tech and does a thorough job! He’s always on time and is a really nice person. We never had a pest problem with Orkin and Brian at the helm. Prices are in line with other companies but services are better.
Reviewed April 3, 2023
I am really pleased with my service. I am always met with courtesy and professionalism all around. They have done a really good job since day one of my service. When asked about a good pest service I always recommend Orkin.
Reviewed April 3, 2023
They provide excellent service. Chester is awesome and he is always punctual. He will call if he is running late or not able to make it. They always answer the telephone and scheduling service(s) is very easy. The cost is competitive with other pest control companies. They send the bill promptly and credit my account within days of sending the payment.
Reviewed April 3, 2023
My technician Jimmy ** is always courteous, prompt and thorough. He seems very devoted to us his customers. He is very respectful of my property and very neat. I like that he asks me if there has been any problems in between visits.
Reviewed April 3, 2023
We've used Orkin for years. They are very prompt and caring. If I need additional services I call and they come out. Frank is very friendly and caring with all of my concerns. He knows how I hate bugs, rodents and does his best.
Reviewed April 3, 2023
I awoke to find a big man in a plaid hoodie in my backyard. If he hadn’t had a “Webster” in his hands I would have taken out my gun. He scared the bejeezers out of me. My other Orkin man always called the day before he was coming, and once he arrived he always rang my bell to let me know he was there. He would also pick up my feral cat dishes and water dishes and put them on my table. This guy does neither. Second time I have complained by calling.
Reviewed April 3, 2023
Great and very professional technicians. They routinely come to home and work with me concerning my schedule. I highly recommend Orkin to everyone. At any time I need a technician to come and spray between my regular scheduled times, it’s very easy to get someone to come out to my home and spray.
Reviewed April 3, 2023
My latest bill featured a large price hike that I was not advised of in advance. Service by my tech Jose has been excellent. I would appreciate a heads up on any future increases instead of a learning about it in my bill.
Reviewed April 3, 2023
The experience was good. Please be more accurate on the time of arrival. I am still waiting on my pest control report from the initial appointment. No more to report at this time. Please call before each appointment. Thank you.
Reviewed April 2, 2023
Martine, my rep is very helpful and respectful. I appreciate what he does here. He is good with my dogs and understands the needs on this property. I have a big mouse problem which he is doing his best to help resolve. I do appreciate him.
Reviewed April 2, 2023
My technician Nate is fabulous. He is so polite and does a wonderful job. We are so lucky to have such a thorough technician. You need more guys like him. As long as he is our technician we will be staying with Orkin.
Reviewed April 2, 2023
We have been able to not have any issues since assistance with Orkin. Our home has been treated around perimeter and checked inside. They are accommodating. The yearly plan works for us. We started with them almost a year ago. They helped educate us on prevention and completed services to keep our home pest free.
Reviewed April 2, 2023
Orikn came to do my mosquito spray. Everything was great. I have the same person every time. They call and let me know that they're gonna be at my house. Our service is excellent.
Reviewed April 2, 2023
My technician, Chris, was fabulous. Took care of the outside and the inside, as my home is a "Mecca" for insects- and I am deathly afraid. Prompt, courteous, knowledgeable, and always ready to answer any questions I have. Initially I was concerned as I had had Hydrex for 2 decades and was not happy that Orkin had bought the out. However, the service I have received has been fine. I intend to continue for the rest of my days.
Reviewed April 2, 2023
I have been using the services of Orkin for 10 years and am very satisfied with the service provided by my technician and the value for price. The communication is good and I always get not only an advanced notice of appointment but a message when the technician is on his way.
Reviewed April 2, 2023
We have been clients of Orkin for more than 30 years. We have no complaints, John shows up on time every time, he’s on time, he is thorough keeps clean no issues. If we need service in between Orkin has accommodated. We have been very satisfied with Orkin service. Thank you for your service. Paula
Reviewed April 2, 2023
No problems with this organization. From the technicians, to the installers, to the office staff, all the personnel are great, and respectful. An excellent organization to work with, showing a genuine concern for me as a customer. If you have something bugging you, call Orkin.
Reviewed April 2, 2023
I found 2 stink bugs in my living room the other day. No mice have gotten into the basement since we put insulation in the basement ceiling and covered the hole outside. The two men who have been to my home are very courteous and thorough.
Reviewed April 2, 2023
Timothy is our expert technician. He asks us if there are any problems and then takes care of our usual service. Timothy is professional and thankfully, we do not have any bugs, insects, rodents. Orkin is the perfect service for our needs..
Reviewed April 2, 2023
I have been with Orkin Pest Control, for almost four years and I do not have any complaints. They are thorough, they let me know when they arrive and they have always been courteous. Keep up the great work, Orkin!
Reviewed April 2, 2023
Always does a fantastic job and covers the areas I request. When I started with Orkin I had black widows in the garage and around the shed out back. We were also having problems with field mice. All are now gone. I appreciate my Orkin guys!!!
Reviewed March 25, 2023
Orkin is great. I'm very happy that the pests have been eliminated. The rep shows up timely and is considerate about rooms to go in and knocks.
Reviewed March 22, 2023
The technicians are very informative and they teach us what's going on. We walked all over the property until we found out where the problem was coming from. Everything has decreased since we used their service. One time, I bought this couch and with it came some German cockroaches. I called up Orkin and they immediately came over and took care of it. Also, we had horrible fruit flies and I didn't want any pesticides. They brought these boxes that catch the flies. The techs were always very careful about the pesticides. It always blows my mind that they do so much. They would come and flush down the whole house and it’s with the service. It’s not an extra charge.
Reviewed March 18, 2023
Orkin got rid of all the mice in my house and also came back and sprayed for the bugs that the mice brought in best job ever. Price was reasonable, job was completed, friendly employee. I would call them again.
Reviewed March 17, 2023
I have a quarterly service done here for carpenter ants. I'm in the farmhouse my great-grandfather built and carpenter ants got in the sills of the front porch and the front porch had to be torn off. I did not want that happening again. So, I have been consistently taking care of this house. The Orkin technicians have been very thorough and very cooperative. They've done a good job. The carpenter ants have not returned. I've had some problems with hornets at one point and the guy sprayed those. Occasionally, mice can get in through cracks. So, the guy took out some mice in the attic. He's doing commercial work these days. So, they've switched to another technician, Courtney, and she was good the last time she came. So, I'm pleased.
Reviewed March 17, 2023
I had some issues with the billing in the beginning after I made the move. It was a little confusing to them. But I like the way it works now. It's a little different than it had been all those other years. But Tracy usually touches base with me the day or two days before he comes. He's got my number and he calls me and we make sure that the time is going to be right. So it's okay. I love my Orkin person.
Reviewed March 11, 2023
Orkin’s tech comes out monthly and service around the outside of the house. When we’re home, the tech asks if we need anything done on the inside and we usually don’t. Most of them have been good. The one we have right now is excellent. The pest activity is below normal and we've not had as many things as a lot of our neighbors have had. People should give Orkin a try.
Reviewed March 7, 2023
I've had Orkin for a number of years and I've kept it because I've gotten good service. The only thing is they overbook every once in a while. It’s not so bad now that I'm retired, but when I was working, it was kind of a pain. Also, I would love it if the prices wouldn't go up so frequently. I know they're not going to reduce prices and I know chemicals are extremely expensive. It's just something I try to factor into my budget without whimpering too loudly. Other than that, the technicians are well-trained and the office personnel is always courteous and helpful.
I have house service every three months because I have ants that aren't even in the ant book. Also, I have mosquito service April through October, which I really like. I could work in my yard without feeling like I'm on the mosquito lunch menu. The techs all have been very good and I've always been well-pleased with the service the techs gave. They just don't keep them that long. One of them went on to be a firefighter and others have left for different things. Some have transferred to other cities because they moved.
Reviewed March 7, 2023
I've been dealing with Orkin for a long time, so they follow me from house to house. They're always very pleasant and they answer all my many questions. I'm satisfied with them.
Reviewed March 3, 2023
Orkin does a good job. They come monthly and I like them as far as what they do for me. I had a lot of roaches before I started with them. They have taken care of that really well. Get Orkin. It's a good company.
Reviewed March 2, 2023
All my experiences with Orkin have been outstanding. They come regularly about once a month and their representatives have always been phenomenal. Usually, when they do whatever they do, it remediates the problem. Sometimes not the first time, but it does. Whenever I need a service, I just call them and it's very easy to get through to an agent. Then, the response to my request is always within three days, sometimes much faster. I would tell my friends that they should hire Orkin.
Reviewed Feb. 24, 2023
Orkin Pest Control is always so responsive to anything to come out. They come right away if I call. Nathaniel has been my technician for the last year. He's amazing.
Reviewed Feb. 24, 2023
It's great with Orkin. I love these guys. We've been at the property 20 years now, and every guy that Orkin has hired has been unbelievable. They're personable.
Reviewed Feb. 24, 2023
Scheduling service with Orkin is very easy. The service is good and I don't think the cost is outrageous. Their technician is very pleasant. He seems to be very thorough in what he's doing.
Reviewed Feb. 24, 2023
The techs from Orkin schedule their own stuff. They have a period of time to do different things. They come out and spray the house inside and also do some stuff outside. We are in good shape with them. They're professional and fine people. They always go around in uniform and identify themselves when they’re coming ahead of time. Usually, when they get to the driveway, they'll call us to say they’re there. If I didn't like the cost and the quality of service, I’d quit, because it's been a long time.
Reviewed Feb. 15, 2023
I've been using Orkin for a year and a half and they have been very knowledgeable. They are ready to answer all my questions and very polite. They came out originally for ticks for the dogs, and for the scorpions. The technicians were very nice, very nice. They were very polite, attentive and knowledgeable. They were very good people.
Reviewed Feb. 14, 2023
Orkin Pest Control maintains the fact that we don't have any spiders or bugs that we had previously. And as long as that keeps going on, I'm gonna continue to use them. The techs were always great. When they needed to come inside during the height of COVID, they always wore masks and thick gloves. The gentleman that's my normal tech sent me an email, said that they were setting up a visit, asked me what time was the most convenient. He came almost exactly on time, said that he was in the process of doing the outside treatment, did it, and was as professional as he usually is. We were fortunate enough to get a good technician, and the services he provided were great. I would highly recommend Orkin if you have issues regarding pests or bugs.
Reviewed Feb. 14, 2023
I'm paranoid when I see bugs. They make me break out in hives so I like Orkin’s services. They are very thorough and they tell me when they would come in, which I like. They put it in my email two days or a week before then appointment. I like all of that because I need a lot of reminders. Also, they told me to call back if I have any problems and they will come. I'm very much satisfied with Orkin.
Reviewed Feb. 14, 2023
One thing I like about Orkin is that they come every three months and most of the time when they come, they're very prompt. With the internet now, they can tell you what time they're coming and when they're coming, which is a plus.
Reviewed Feb. 14, 2023
I've always had an excellent service with Orkin. They're always on time and they are dynamic company. I've only had one tech years ago who was kinda lazy sometimes but he did his job. I really like Orkin. I haven't even thought about using anyone else because they've made me have a beautiful, pest-free home.
Reviewed Feb. 14, 2023
Our experience with Orkin has always been great. There have been a couple of people through the years that have been extremely wonderful. The person that we have right now is fabulous. He goes above and beyond, so I'm really pleased with him. We live 1,800 miles away from that property that he does, and it's nice to have somebody who's willing. He first said something to me and asked me about something, and that was totally appropriate. I said, "Anytime you see anything, just let me know and I can get whoever I need to take care of it. I appreciate your eyes on things and noticing things.” It was something like lights had been left on. It was one of those sunny days when my cleaner was there and she had forgotten to turn the lights off. He said, “No problem. I’ll just turn them off.” He's amazing. He's done such a great job.
We have had an issue when we didn't have somebody coming in quite as regularly and doing things quite as thoroughly as this guy has been doing for two years now. Right before he took over, the girl was good, but she would forget to check this outside closet. This is a nice warm spot and packrats love it, and they chewed all the wiring, and it cost us several hundred dollars. Had she just checked it, we wouldn't have had that. The guy now was checking it every time and literally writing on the report, that he checked it. He also checks everything inside. He always goes through the back door and goes out, and then makes sure the door's locked.
Reviewed Feb. 14, 2023
I like the Orkin technicians. They've all been nice and we love our little fellow that comes now. The bugs seem to disappear and if they do come back, I can call Orkin and the tech will come and spray again. The service is not too terribly expensive and there's been no problem with scheduling. Other than that, I'm always concerned about the safety of my cat when they're spraying chemicals. So, I like it that the chemicals that are used doesn't harm my furniture floors or my pet.
Reviewed Feb. 14, 2023
My experience with Orkin has always been very thorough and proactive. We've had the service for years now. I have a regular tech that comes to my house. His name is Theodore and he's awesome. The service is automatically scheduled. But if I need something in-between, I can call and make a request.
Reviewed Feb. 14, 2023
We had Orkin come out for a special issue. We had a bad ant problem that we couldn't handle on our own. It took a while for the issue to dissipate. The gentleman that we have now is super friendly.
Reviewed Feb. 8, 2023
Was told no contract. Was asked to provide credit card information for the appointment and I would charged $220 the day of service. Was also told that 10-14 days after initial service that someone would come and look over everything and go from there what further treatment may be needed. I never got that. Was told I was infested w/ mice and roaches but no follow up ever came after I told the salesperson that came w/ the tech that I wasn't and wasn't going to spend $5000 that he said I would need to pay.
Instead I just got charged $90 for a contract that I was told I signed but I was told it was to run my cc for service; which I explained to a woman named Joyce and she said, "Well I am sorry we dropped the ball. We not sending someone back in that frame" that once again I had to explain that was supposed to be part of the $220 for the 15 min they were here; I even asked the tech if I booked it w/ him. He knows the office will be calling me which they never did.
According to Joyce I was charged $90 on Feb 1st and without even to my knowledge I am supposed to have someone come here and spray for mosquitoes in February and will be charged again another $90 on the 13th? After several times expressing the fact I had absolutely no knowledge of being in a contract much told there's no contract for me to worry about when I 1st made the appointment w/ a man named Bob who I originally spoke w/ and conversation should be recorded to. Please go listen to it. She said they are no longer allowed to listen to calls? I told her 3xs that I would be calling my bank to dispute these charges. I got absolutely no help from the lies and errors this company has managed to do with me.
Reviewed Feb. 7, 2023
We have a wonderful technician named Dylan that services our home once a month. He is very thorough, professional, and courteous. He always listens to us, and comes up with a solution when we relate any new issues regarding pest control.
Reviewed Feb. 6, 2023
Excellent service. Jerry does an excellent job!!! Thorough and professional follow thru. Spring spraying has been great for dealing with "flying" insects; as well as the deer ticks. This was a real problem as we have six or seven deer flop in our yard. Our grandchildren do enjoy the yard.
Reviewed Feb. 5, 2023
Orkin's techs would come out at least once a month. They sometimes take care of the inside of the house and sometimes they do the outside. They have been very good and thoughtful. They are competent, they do their job and don't waste time, and when they go, everything is fine. Getting Orkin's service is a good way to spend your money.
Reviewed Feb. 5, 2023
I am very happy with my service. I have asked for additional spraying from time to time and it's always accommodated. My technician is always pleasant and always asks if there are any problems. I wish I would have thought of this service years ago.
Reviewed Feb. 4, 2023
Orkin usually comes out every two months to spray the basement of our house. We have a technician by the name of John and he's very nice. We spend about six months down in Arizona. During that time, I have a friend that comes to my house and she gets ahold of John and lets him know. They work out the time when he can come. John has been very accommodating about working with my friend. When John gets done spraying and doing all that work, he always asks us to write something about how we like them. The only thing is it's very difficult to get ahold of Orkin's people and let them know what's going on or let them know that I really like John and I really appreciate Orkin.
We have an older condo and have pests and bugs. The pest activity is better when we take care of them. We just have to be careful to keep things sprayed. One time, Orkin talked about possibly having something up on top of the walls in the basement and that can possibly be removed then sprayed. That might take care of some of the pests.
Reviewed Feb. 3, 2023
Orkin comes out every other month and they go through the house and the garage. They spray to keep bugs and mice out. 30 years back, we had an issue with a technician who had a little bit of an arrogant attitude. But since then, they've been fantastic. The one we have now is wonderful and we don't have pest activities. Orkin does a great job. If we would have an issue, we just call them and they come out.
Reviewed Feb. 3, 2023
Orkin is always on time and provides an amazing service. I haven’t had pest issues for years and Orkin continues to keep them away. My technician, Mason, is professional and thorough. He explains what he did and what to expect following his treatment.
Reviewed Feb. 3, 2023
No complaints. Orkins alerts us 3 days prior to their visit and then the day before. We also receive a phone call telling us about what time he will arrive. When he first arrives, he asks if we have any on-going problems that we are aware of. When done, we receive a paper reviewing everything that he saw and took care of. Quite happy with the company.
Reviewed Feb. 3, 2023
From the people who answer the phone, to the technicians that come to my house, I've only had positive experiences. And their science works! I've had other companies before and they're ok but I don't know if I can trust their product or if it's toxic/too strong. Jorge and Jeanette have both been wonderful techs and they're like friends.
Reviewed Feb. 3, 2023
Pest control appointment went well. Technician was very thorough & answered all my questions. Been using Orkin for over a year or so. Have had no issues with their services. I find them quite reliable & if you have a problem they will return to solve it.
Reviewed Feb. 3, 2023
We appreciate Orkin’s dependability every service date. If they say they’ll be there, they will. If not, you are notified promptly. Orkin has a very friendly staff and they are knowledgeable about our situation and are ready to help. Thank you!
Reviewed Feb. 2, 2023
Orkin is dependable and our technicians have always been very good. We’ve had Victor for some time and he's very good at what he does. If he says he’s gonna be here at a certain time, he's here. Also, he rapidly took care of the issue we had been having and we never had another issue with it.
Reviewed Feb. 2, 2023
Orkin has really helped me with my problem, that I had. By them coming out every so often to spray and take away if need be! Hopefully they can continue to help me. Again, Orkin did help my family.. Thank you!
Reviewed Feb. 2, 2023
The agent arrived within the stated time. Explained what he was going to do and asked if there were any concerns that I would like for him to check. The agent did what he said he was going to and asked if anything else needed his attention.
Reviewed Feb. 2, 2023
We can not say enough good things about our technician Jimmy **. He is friendly, helpful, thorough and just a wonderful person to deal with. Jimmy has offered advice no matter what the issue we are dealing with and gone above and beyond to ensure that we are happy. Thank you to Jimmy!
Reviewed Feb. 2, 2023
Complete removal of the rats that have entered our home has been ongoing for over 6 weeks and is very frustrating. Our techs continue to employ new angles of attack but the rat(s) continue to remain not caught. Techs perform in a professional manner.
Reviewed Feb. 2, 2023
Our Orkin man (Dusty) does a great job and is very personable. I would highly recommend him for advancement as he demonstrates incredible knowledge and professionalism. A company man through and through! We have shared our experience with friends and they also are now customers.
Reviewed Feb. 2, 2023
Our service representative is very efficient. He takes care in making sure he has needed equipment with him and likewise, takes care to put on shoe covers. I appreciate the notification of arrival time. Once here, our service agent goes about his job. He checks all areas of the house inside and out. We then review what he did and sign the invoice. QAKU
Reviewed Feb. 2, 2023
Thank God, the technician worked and checked the exclusions in a responsible manner. I did not feel particularly good about some of the recommendations made, but realize that they are things which need to be done. In spite of the recommendations, I feel I have made some progress toward remedying the situation.
Reviewed Feb. 2, 2023
The Orkin service is always prompt and professional. The office is willing to schedule a two block of time for when the home owner can be there to let the worker in. Orkin checks all bait traps and refills them as needed. They also plug any areas where critters could enter.
Reviewed Feb. 2, 2023
The workers Answered my questions and filled my requests regarding closing the gate and closing the crawl space entrance to keep the cold air out. The insulation has made a difference in how cold it was getting in the house
Reviewed Feb. 2, 2023
Let's face it. With a national franchise, what makes their service special is the person who comes to your home. In my case it's Tyler. He's thoughtful, professional, friendly, and takes good care of me and my property. Because of Tyler, I give Orkin 5 stars!
Reviewed Feb. 2, 2023
This past service of Orkin was the usual spray of chemical to keep the bugs at bay. I try to schedule a time block in the morning because my wife and my work schedule takes me out of the house in the afternoons. I was not home so he can spray inside the house. Thank you for your Dedicated service.
Reviewed Feb. 2, 2023
I appreciate knowing when the tech is coming. He keeps us up to date constantly. There is never a doubt when we have an appointment and what time it will be. We are notified several day in advance so we can change the appointment if necessary.
Reviewed Feb. 2, 2023
Carl **, was on time for scheduled appointment, serviced interior and exterior areas of home. Carl was very professional while at our home. We will see Carl in 3 months. Carl explained the type of activity in and around house. Great job!!
Reviewed Feb. 2, 2023
We had an issue at our other house with mice. One actually chewed through the plastic tube to the dishwasher and left a trail of where it had been. It was disgusting and our Orkin rep has provided us with a peace of mind, especially, since this is a second home. When we purchased another home in the vicinity we continued with the Orkin program and feel confident that all is well. Thank you Scott!
Reviewed Feb. 2, 2023
The technician was friendly, knowledgeable and thorough. We are having no pest problems. In the past, we have had trouble with squirrels, spiders and ants. The Orkin technicians helped us with those problems and we are not having any problems now.
Reviewed Feb. 2, 2023
Orkin always notifies us when they are coming and asks where we want them to spray (i.e. outside only, etc.). If we need spraying inside of the house, they are careful where they spray since we have animals.. Overall, we are very pleased with our service.
Reviewed Feb. 2, 2023
Jordan, the technician assigned to our area, is very professional and courteous. He always does a great job. If we ever need to change an appointment, he is always willing to adapt his schedule to ours. I hope he is our technician for many years to come.
Reviewed Feb. 2, 2023
I have continue to use Orkin because they are always on time and they notify me when they’re coming. Their service is thorough as far as I can see. I have recommended them to other homeowners in my area as well as other areas.
Reviewed Jan. 31, 2023
I've had our tech Jeff doing our pest control for a very long time. He is always mannerly and considerate of our property. He is flexible if I call him and say we can't be there. He is reliable and we know we can trust him to be around anything. We trust him to take care of any problems he might see that we haven't. Sometimes I don't let him spray inside because of my allergies and that's fine. He is very careful with the chemicals and he knows what he is doing. He represents the company well.
I have sent Jeff to my sisters but he was not able to take care of the problem out there that they were having with fleas. It was bad. They live out in the country, and the dogs from other people's property were just bringing them back in. They called Jeff and said, "Man, we just can't get rid of these fleas and your spray didn't work." He said, "Ok fine. This work is guaranteed. And if it's not taken care of your problem, you get your money back." He made sure they got their money back.
Orkin has a good product and the people in the office always take good care of me. They are very friendly. I wouldn't change my pest control service provider. If you're having any trouble with bugs, you just need to get a hold of Orkin.
Reviewed Jan. 28, 2023
Orkin Pest Control came out yesterday and sprayed. There were couple of hiccups with the scheduling, but I got those resolved with them. Michael's been our guy for a number of years and he is dynamite. He pays attention to details. He's never late, courteous as can be, and knows his work. He offers us a lot of good tips. We like him a lot. I recommended Orkin next door and Michael's got their account too.
Reviewed Jan. 28, 2023
Orkin Pest Control came out, did an assessment and got things started. They spray every month. We have a problem with ants. So occasionally, we have to call them in to have them come out and take care of the calls. They're great. Also, they keep the roaches at down.
Reviewed Jan. 26, 2023
Orkin Pest Control's customer service is usually very good. And I am pleased with how the products work. The monthly service tends to take care of any problems we might have. I'm pleased with it for that reason.
Reviewed Jan. 26, 2023
Orkin has been doing the job that we paid them to do. We live out in the country where sometimes we have problems with mice and the bait stations' taking care of it. The technician is a very nice guy, too. We've gotten the service that we expected from them, and if there are insects around, it's to the extent that they can take care of them. But sometimes there are things that nobody can fix like the stink bugs that were everywhere last year. When it's time for our service, somebody sends me an email and they tell me what day the tech's going to show up. And usually, they give about a two-hour window. Then I get an email when he's on his way, and an email when he's here. Although, usually, I know when he pulls up in the driveway. The quality of the service is excellent. But many years ago, they were supposed to treat a fungus or wood rot and I'm not sure they ever finished it and they never came back.
Reviewed Jan. 25, 2023
I needed a Wood Destroying Inspect Report (termite inspection) for my refinancing. I selected Orkin (855.281.7097) to perform the inspection. Upon completing the inspection, I was told the only way to get the termite inspection report was to buy a treatment plan for $2000. The inspector told me there was no sign of termites and that I passed the inspection, but the only way to get the termite report was to have a treatment plan as well. I called the office to complain, but was told the inspector would explain it to me. I went to another company, to perform the same inspection and was issued the required report. My complaint is that Orkin and the branch #308, 1810 Byberry Road, Bensalem, PA. Phone number 267.916.5105 are operating in an unethical manner forcing people to buy a treatment plan that is not required to get a report to enable a mortgage application to close. I feel the VA should not rely on the reports from Orkin.
Reviewed Jan. 13, 2023
I'm so pleased with Orkin in general. They come every other month. And they do the full yard pest control with their spray and granules. Twice way back when I was first an Orkin customer, I had some work done inside. The young man that is now the technician that comes does a wonderful job. All of the technicians are always on time. They usually call before they come to let me know. And very knowledgeable about the type of pest that might show up. Any questions that I have they always have an answer for me.
Reviewed Jan. 13, 2023
Orkin treats every three months and they allow me to split my bill into three separate payments, because that's how I have to do it. So each month I send in a third and then a third, and when I pay the final third, I schedule. They've had me on this schedule for quite some time and I appreciate it. I'm extremely happy with my technicians. Abraham has been my technician for many years. He's been recently promoted and in the office now. He will come out and do scheduled treatments but that is only if they're shorthanded or he will go out if he's needed in the field. But he has always been extremely professional and a super nice guy. He's very thorough and gives me my reports. He's wonderful. Since he's been promoted in the office now, the last gal I had come out, was on it. She's young and extremely thorough, and answered any questions I had. I hadn't met her before, but if I can have her to replace Abraham, she's a treasure.
Originally, my house was a cabin here in the desert and over 40 years ago, I was overrun with silver fish. I had the independent guy come out for that. The desert is full of all kinds of critters, but they're basically outside and I get little water spiders in here once in a while but that's no big deal. But as the years went on, I had my house fully remodeled. I sunk quite a bit of money into it. Since the remodel 20 years ago, there have been several different strains of these Oriental American cockroaches. In the dead of summer, when it's 120 degrees, you can go out there in the night, and there are bazillions of them. They're after water and my yard has 100 trees and a lot of leaf litter. But I'm on the septic system and when they come in the house, they die. They can't survive in the house but they get in. I even duct taped the bottoms of my front and back door every night and I don't even open windows in the summertime.
Once in a while, you'll see one crawling across the dining room floor and I'll kill it. But one or two here and there just get in and the only reason I'm calling Orkin is because I don't want cockroaches in my house. Over the years, Orkin has pounded me so hard with the stuff and then Abraham changes the chemical as per the season requires. I set the sticky traps and I have them everywhere. But in the last two years, my activity for cockroaches inside the house have been way low. I might see a couple here and there that sneak in and on the traps but I can't even remember the last time I saw one in the night. They are contained and I'm very happy. I'm not gonna quit Orkin’s service. I'd give their phone number or the website to anyone looking for service.
Reviewed Jan. 13, 2023
My experience with them has been Amazing. Patrick, the technician I have, has been a great asset for the company and myself. We stick with Orkin because of the product and his repertoire.
Reviewed Jan. 9, 2023
Joe is a personable and caring technician. He checks if there are inside issues and came to my rescue with advice on how to get rid of my plant gnats. I have confidence in him and his knowledge. And I like the convenience of being on a regular schedule.
Reviewed Jan. 8, 2023
I’ve been with Orkin for years and will stay with them as they are great when it comes to resolving any issues you might have. They are attentive and customer service is good. The tech I have now is experienced and I like him.
Reviewed Jan. 8, 2023
Clover is so very friendly and efficient! I like those bug traps on my back porch so none of the bugs crawl into my house and she always remembers to replace them. Cleans under my gutters. Gave me advice about bugs in my pantry. A
Reviewed Jan. 8, 2023
Sometimes we had scheduling problems but overall they were great. Got rid of the roaches we had. The service people were always very knowledgeable and friendly. We will have them again if they are needed. Thank you. Patti and Mark
Reviewed Jan. 7, 2023
The gentleman that came out was great, and very respectful. The only concern I have is wondering if there is a stronger option that is still pet safe. Hopefully next time will do the trick and things will be resolved.
Reviewed Jan. 7, 2023
I appreciated being contacted before the job being done. Orkin was very responsive to my needs and particular problems with the job. So far Orkin has been very effective in dealing with our problems with ants and spiders. They keep good contact and good follow up.
Reviewed Jan. 6, 2023
Technician is friendly but I only get a day's notice prior to a visit which causes me to juggle for availability. I've been a customer for over 3 years. I enjoy not having to worry about pests. Fees went up without being told or warned. I'm researching other companies.
Reviewed Jan. 6, 2023
Our Orkin agent is named Manny, and he has been taking care of our house for about a year. Manny does a terrific job. He works quickly and efficiently, he's very pleasant to talk to, and is always happy to explain when we have a question about any of the steps he is taking to keep our home safe. We have had no issues with insects, and plan to keep using Orkin.
Orkin Company Information
- Company Name:
- Orkin
- Year Founded:
- 1901
- Address:
- 2170 Piedmont Rd. NE
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30324
- Country:
- United States
- Website:
- www.orkin.com

Newer reviews available
Get the most up-to-date feedback from recent customers.
See the latest reviews
