Orkin Pest Control Reviews

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About Orkin

Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.

Pros
  • Free estimate
  • Integrated pest management
  • Residential and commercial services
  • 30-day money-back guarantee
Cons
  • Limited pricing information
  • Not available in AK, WY, SD

Orkin Reviews

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    Page 7 Reviews 835 - 1035
    Verified purchase
    Staff

    Reviewed May 10, 2023

    The technician was polite, friendly, thorough and informative. He had left a box under a dresser in my bedroom that I thought was for mice and couldn’t understand and he told me it was for stink bugs & I was thrilled, because I have a horrible problem with stink bugs and the little box was trapping them. He did freshen mouse traps around my place, but said they probably wouldn’t work on the evil squirrels that torment me.

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    Customer ServiceStaff

    Reviewed May 10, 2023

    Technicians are always very friendly and very courteous and very professional! They always ask if there have been any issues and assure that if there are any issues, we can just call and they will come back. Thank you so much TMOQ Orkin!

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    Staff

    Reviewed May 10, 2023

    My experience with Ed G. From Orkin was great. Efficient, friendly, and thorough. Have been a customer for several years and always pleased with the result. Spring is here along with all the little pests it not at my house thanks to Orkin.

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    StaffBilling

    Reviewed May 10, 2023

    I had a question about billing. The Orkin Person I spoke with (I believe her name was Chantal) was VERY KIND AND HELPFUL to reassure me of the proper billing amount. She also wanted to know if I had any other concerns, that she could help me with. It’s people like that that make Orkin what it is today. More companies need to have people like Chantal to deal with. What a joy to speak with.

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    Staff

    Reviewed May 10, 2023

    Been with Orkin for 20+ years and have been very satisfied. They are very efficient and accommodating. If I had to say anything at all would be here lately it seems I see a new face very often. Just when I am getting familiar with our technician, the next month, a new technician appears. So, not a complaint at all, but I do like when I have the same technician because they know me and my house.

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    Punctuality & SpeedStaff

    Reviewed May 10, 2023

    We have been a customer of Orkin for about 3 years now and with each interaction, staff has been very friendly and professional. Services seem to be working with keeping pest out of our home majority of the time. Office staff have made scheduling and rescheduling appointments easy and convenient. Thank you to all staff.

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    StaffRates

    Reviewed May 10, 2023

    I can always count on my "Orkin Man" PABLO to thoroughly spray to keep mosquitoes away from our property (I am highly allergic), also to empty rat traps. He always sends me a message about the outcome of his visits. He is an excellent representative of Orkin and a reason we maintain our relationship.

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    TechStaff

    Reviewed May 10, 2023

    I have always been pleased with the service and staff at Orkin and have been with them for many years. My serviceman, Victor, is the best and all staff are friendly, knowledgeable and efficient. They go out of their way to solve problems with your yard and house. Thanks for your good service.

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    Customer ServiceStaff

    Reviewed May 10, 2023

    We have used ORKIN for 33 years. I believe that statement says it all. Our service is always professional and efficient. Our technicians are always professional and efficient - and personable! We now have quarterly service but truly appreciate having the ability for a call back in between visits. That said, I don’t believe we have ever had to call our technician back for any additional service. To us, that means things are being taken care of at the time of service.

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    Customer ServiceTechStaff

    Reviewed May 9, 2023

    The first tech from Orkin came but it seemed like the roaches were getting worse. I asked them if they could send another technician out. Charlie came out and he saw what we needed to do and where the problem was. He asked me where I saw most of them and I told him it was at night in the kitchen. He pulled out the refrigerator and they had had a nest in the back of the refrigerator where the motor was. He sprayed back there and that was it. In about a month, we didn't see any more roaches or anything. That was in 2014 when my baby was born. They my daughter brought a dog about three years ago and she gets shots and everything for the ticks and fleas. But I heard about Orkin's program where they can spray outside for mosquitoes, ticks, and fleas and so they come by during the season. It helped cut down the flies that are outside.

    I've been using Orkin for the last four years and I really recommend them to any and everybody because they're really good. They always call ahead of time -- two days before they're coming and the day before they're coming. On the day that they come, they call to say they're on their way. Also, they always say to feel free to call back if we see any problems and they would come back and do another spray for free within that month before their next spray period. They've always been true to their word and I've never had any problems with them.

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    Staff

    Reviewed May 8, 2023

    I've received excellent service from Orkin. I've been with them about five years now and they listen, they do a great job, and they use products that work that aren't harmful to my family and our pets. Aaron does a super job. Any concerns that I have, I take it to my technician and if I have to escalate it to Aaron, he takes care of it. He really wants to satisfy the customer. Also, it seems like the technicians are happier too. That says a lot about the management.

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    Punctuality & SpeedStaff

    Reviewed May 7, 2023

    Have used Orkin for over 10 yrs. If and when we do have a pest problem they are always prompt to help. They know their stuff. Our technician is eager to help in solving our pest issues. Andrew was willing to take the time to find root cause of problem with small ants. He walked entire property and found the culprit!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaffTimelinessFollow-Through

    Reviewed April 29, 2023

    My experience with Orkin: the company's online advertisement promises same day service if you call before 12:00-2:00 pm. I called early morning yesterday, but was told they couldn't get through to scheduling team. Feeling an urgency due to a pest problem, I waited. I was told the inspection was free. I waited all day. Next day, early morning I called again. I was told although they work Saturday, no one was currently available to even inspect my house. I was told someone would get back to me.

    As the day slips away, I called again. This time I was told they don't work Saturdays and there would be an inspection charge. When I question why it wasn't same day service as advertised, and why I was suddenly being charged, the phone was disconnected. Calling back a fourth time I was informed no one was available despite the promise of quick, same day service. The rep did admit inspections are free and she didn't know why the 3rd rep tried to charge me. I'm now told, with an infestation issue, I must wait until Monday. I called them because they promised same day service online.

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    Customer ServiceStaff

    Reviewed April 27, 2023

    I am very happy with Orkin! You are on time and very happy to help in any way needed.. You have come when I noticed some bugs and your application got rid of them. You are always at the end of a phone line.

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    Staff

    Reviewed April 27, 2023

    Shane ** (?), our rep, is very knowledgeable and conscientious. We appreciate all he does for us and in a friendly manner. He listens to all our concerns. A few years ago, we had a mouse problem, but thankfully, don't have that problem anymore.

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    TechStaff

    Reviewed April 27, 2023

    My experience with Orkin is excellent. The Orkin team here knows what they are doing. They are dependable, they are thorough, they are expert. The Orkin program is delivered in a respectful way, timely and professional. When a service provider is this good there is no reason to change. We are happy with Orkin and trust them to manage our pest control. I should mention that we live in the woods and so we know what is out there. Orkin keeps them out there.

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    Staff

    Reviewed April 26, 2023

    Love Kate, our inspector. Does great job. She is very professional, knowledgeable and friendly. She is always welcome in our home. We have had no problems with critters in years. We like Orkin and hope to remain customers for years to come.

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    TechStaff

    Reviewed April 26, 2023

    We have the best Service Tech ever. Thomas! Always, Always on time. Thorough. Kind. Friendly. A complete JOY and asset to the Orkin team. He checks to see if we had any problems since the last visit, then moves throughout the house (in and out) to ensure no problems will arise. The office personnel is just as kind and thorough. Orkin comes highly recommended.

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    Staff

    Reviewed April 26, 2023

    Winston is our Orkin technician and we consider him family. 2 residents are petrified of spiders but thanks to Winston they no longer live in fear. He is the Best! Our animals even love him! He is very careful not to let them escape.

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    Reviewed April 26, 2023

    Very satisfied with the service I have received. I have used Orkin for yrs. I highly recommend this company. I've had the best experience and service. I really like and trust all the service people. They are well trained and educated. I trust this company.

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    Punctuality & SpeedStaff

    Reviewed April 26, 2023

    Our experience with Orkin over the past seven years has been nothing other than great. The techs are amazing, friendly and helpful. The office people are quick to help you reschedule if you need to and are very friendly. Basically they have become family.

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    Reviewed April 26, 2023

    I’m completely happy with my Orkin Man, he knows his job and does everything that is needed! I would recommend Orkin to anyone who wants a good exterminator. I am 73 years old and I have been around the block plenty of times!

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    Staff

    Reviewed April 26, 2023

    Always do a good job. People are always considerate of my home. Always ask me questions about my concerns. Do inside and out and make suggestions. They never make a mess and wear booties on their shoes. Good about coming when convenient for me.

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    Customer ServicePunctuality & Speed

    Reviewed April 25, 2023

    Have had Orkin services for 8 years since moving into our home. They have been regular and reliable and continue to be so, we are happy with all they have done. When extra services are needed they have been quick to respond.

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    Staff

    Reviewed April 25, 2023

    My experience with Orkin has been very positive over the many years we have retained this service. The technician who comes to our condo is always professional and personable. The problems we faced with bugs and ants has been resolved.

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    Staff

    Reviewed April 25, 2023

    You should be proud to employ such a courteous, and pleasant person. He always alerts us before arriving and upon arriving. I am very pleased to have him at my home. I always look forward to the next service visit.

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    Customer ServiceStaff

    Reviewed April 25, 2023

    Representative, is friendly and professional. Always, checks in prior to starting the job to see if there are any issues that need specific attention and then goes about doing his treatment around the house. When we have called in separate issues he arrives and takes care of whatever the issue is. Again, Great Service!!

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    Customer ServiceCoverageTechStaff

    Reviewed April 25, 2023

    Dependable for their work and good customer service and good communication with customer. I have been a customer at least 10 years if not more. They installed new foundation vents and when there is a issue they come and take care of it. They have also helped me with a new cover for my crawlspace and put me in contact with a company concerning birds and their nest building in an awkward place. Very satisfied with this company.

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    Staff

    Reviewed April 25, 2023

    The technician who came to do our service was very thorough and professional. He was very courteous as well. We appreciate the work he did as well as the time he spent doing it. We are pleased with Orkin thus far. We have been customers for some time now.

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    Staff

    Reviewed April 25, 2023

    I have never had any problems in 36 years. The service is always right and on point. We are very happy with our technicians. We have never made any complaints. When we have a time conflict the company always honors our concerns.

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    Punctuality & SpeedStaff

    Reviewed April 25, 2023

    My home has been mouse free and insect free since using Orkin. The representative wears a clean uniform and is very polite and helpful. The representative comes within the scheduled time. He treats the inside and outside of the home. He never leaves a mess.

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    Customer ServiceContract & TermsPriceStaffBillingRates

    Reviewed April 25, 2023

    I have been a customer of Orkin for 25 years. I have termite accounts and lawn care. The lawn care account cost has been $77 every 2 mo.., I have never received a bill, I send a payment after each service visit. I received a e-mail that I had a balance due. When I called I was told that the rate had been raised to $88, this is unacceptable and poor management.

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    Customer ServiceStaff

    Reviewed April 25, 2023

    Called Dan, our Orkin man, and told him about many white footed ants crawling around the exterior of our home. He knew exactly what he needed to do to combat our problem and was at our home very shortly afterwards to spray and help eliminate these pests.

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    PriceStaffRates

    Reviewed April 25, 2023

    We have been Orkin customers since the mid-90’s when we were re-siding our house and found we were infested with carpenter ants. We set up a seasonal treatment plan and they have taken great care of our home ever since. Whenever we’ve noticed a problem pop up, they take care of it and there is never an extra charge. They have come back and dealt with hornet and wasp ground nests and even set out mouse traps. Their prices are reasonable and their technicians are professional.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 25, 2023

    Have had excellent service. Our technician, Levi, is high in customer service. He is on time or early. Has a great personality. Takes his job seriously. We had to replace another company with Orkin and we are very pleased. Orkin has us scheduled and keeps that schedule. They are timely in their reminders.

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    Customer ServiceStaff

    Reviewed April 25, 2023

    The techs are professional and thorough. They call prior to appts and always ask if any additional services are needed. I’ve been using them for the last 6 years. I would suggest Orkin to all. I have not had any roaches or spiders in the house. I also don’t see a lot of insects around the perimeter of the house. Thanks.

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    Customer ServiceStaff

    Reviewed April 25, 2023

    We have fire ants on our property and need a representative to come out. I called on Friday and the person that has my account has passed it on to someone else. This is the 3 or 4 time now that my account rep has changed.

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    Staff

    Reviewed April 25, 2023

    We love Orkin and recommend the company to our friends. We have no pests problems since we started using Orkin. We started using Orkin due to tiny house ants. They we very knowledgeable with the correct remedy. We use them also for mosquito control, which is great! AKKF

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed April 25, 2023

    My wife and I have been Orkin customers for at least 20 years and we have never had a technician as friendly and thorough as Mike **. He remembers our names and always asks how we and our family are doing, works quickly yet efficiently, does not take shortcuts, sprays each targeted area - inside and outside the house, checks every bait box, and even went into our attic (via a drop-down ladder in our garage) during his last visit to spray for stinkbugs and leave bait boxes for mice (he noticed signs of them up there). He offered to do that because he said it was part of his complete protection for our house - we did not send him up there, but of course agreed when he suggested it. We hope that Mike can be our technician for life, because there is none better. You've got a gem, there!

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    PriceStaffValue

    Reviewed April 25, 2023

    I used to do my own pest control, and it was rather effective, but I was invaded by bees once and needed services such as Orkin. Since then I have hired Orkin to do all my pest control, and they have done an amazing job, especially with the gypsy moth invasion and mosquitoes. I can leave my doors open to carry in groceries or let animals out and I have no insect problems. I love Orkin. They are worth every penny.

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    Contract & TermsStaffBilling

    Reviewed April 25, 2023

    As above without notice, billed thru my acct. Very poor administrative agreement with field service employees..I but that should not have to answer my questions... The billing department needs an overall expected to be notified of change.. Field rep is a good worker.

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    PriceStaffBilling

    Reviewed April 25, 2023

    Our technician, Edward, was very competent, personable, and helpful. I was hoping to see the last of the Asian beetles, silverfish, and stink bugs. They are fewer than in the past although Edward told me the stink bugs are pretty immune to his spraying. I would need to have my whole outside home treated. I was disappointed to hear that it would cost an additional $350. Then my bimonthly bill went from $117 to $124.99 without my being alerted to the change. At that point earlier in the month, I canceled my service. It wasn’t worth an almost $50 yearly increase.

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    Staff

    Reviewed April 25, 2023

    The man who came to my home was so helpful. Did everything he could do to get the ants. That is why I keep Orkin. The people who come here are so polite, do what they need to do. Orkin - that is my favorite pest company. (You can use this but don’t use my last name and address).

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    Sales & MarketingPriceRefunds & Payouts

    Reviewed April 25, 2023

    After mold treatment and humidifier installed I paid Orkin. After I review everything I was over charged at least 3,000. When I spoke to someone and told them I wanted a refund did not hear back. Yes Orkin scam this old lady big time. You need to refund me NOW.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 15, 2023

    We've been through a couple of different pest control companies and Orkin is the one that has been reliable and actually stopped our roach problem. I do the automatic service, so every other month, they come and take care of our problem. I love our technician. He's not only thorough with what he does, but he's super informative. He's great with my kiddos too. He isn't all business, which I enjoy. I don't like the, “Oh, I’m here to do the job.” And they just do it and leave. The other pest controls that I've been with were a lot more of that or they give you too much information. You're like, ”I didn't want to know that you were in the hospital because of this, this, and this.”

    Our technician with Orkin is fantastic. He has that balance, that line of being professional, but he is also very personable and cares and remembers what I said. He always calls and texts, “Is the time we gave you a good time for you today? Because if it's not, I can come later.” He always takes that extra step to personally call me to check in and see if that's a good time. I want to be here, too. A lot of times, he has to come in and spray, because that has definitely stopped our roach issue.

    He uses a plant-based spray in the house. When he first started coming, he asked me if I had kids and I said yes. At that time, I had an infant and a three-year-old, and he said, “I have different sprays I can use. The one I have is safe for kids and animals so I'm going to use that in the house.” He gave me information about it so I could look it up and see what kind of things were in it and feel comfortable.

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    Punctuality & SpeedStaff

    Reviewed April 13, 2023

    Michael is always more than happy to do whatever I need and he explains the procedure, benefits and the duration of effectiveness. He is friendly, punctual and always looks professional. I would definitely recommend Orkin service to my friends and neighbors.

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    Staff

    Reviewed April 12, 2023

    My technician was very thorough, explained what he was doing, and answered every question that I had. He is very knowledgeable and polite. Everything was done exactly as I expected, and had great results. He is the best technician you could have working for you! I would highly recommend him.

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    Staff

    Reviewed April 10, 2023

    He's very professional and courteous and he's also very helpful. We rarely have any bugs and when do he takes care of it. We've been customers for a long time and we hope that Courtney will continue to service us.

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    Customer ServiceTechStaff

    Reviewed April 8, 2023

    I need a better way to be able to reach out to a representative that we can talk to easily, which I did not have. A live representative that we could reach out to via Orkin's site would be great. We had such trouble because we didn't have access to our phone numbers for a few days because we needed to transfer them over from my wife's phone to her new phone. But everything's fine now with Orkin. I finally got a hold of my guy. He got the message and emailed me. Most of the time, Orkin is great. The techs do what they gotta do and we see less bugs. We're in Las Vegas and once in a while, you get these swarms of ants. They were all over our front door and I'm not sure why. They ended up going away within a short amount of time. But Orkin came out, sprayed and we haven't had problems with them since. I've openly recommended Orkin to not only friends and family, but customers at my own work, saying that they've done a great job for me.

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    Customer ServiceSales & MarketingStaff

    Reviewed April 8, 2023

    The Orkin techs come out once every two months and they normally just spray and put bait down. They have good customer service skills. The tech that I've recently had, Gavin, has been awesome. He is very knowledgeable. The pest activity here has been little to none. They still come out, which is why I still keep my subscription, but it's not like it was when I first started. I've been very satisfied, and I would recommend Orkin.

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    Customer ServiceTechPunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed April 6, 2023

    When I was using Orkin in Minnesota and in my first year in Florida, the service was pretty bad. The servicemen wouldn't show up and nobody would call and tell me they decided not to come, even if the office knew about it and the office didn't seem to know how to bill. In Minnesota, I was due a refund because they never showed up and I pay annually in advance but they could not understand that. They wouldn't refund any money and they said my next month will be free.

    But in the last year here in Florida, the service has improved. The reps answer the phones and they know what's happening. They're able to schedule, give three days’ notice, and give a two-hour window. If I couldn't meet that, I would reschedule and they work with me. It’s a complete turnaround. The techs have been fabulous, as well. The last four times, it has been the same gentleman and he is the most thorough, friendly, and efficient. He's quick and detailed. I really have lucked out with him.

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    Customer ServiceStaff

    Reviewed April 6, 2023

    I have always been happy with the continued service of ORKIN and the various team members who have serviced our lawns as we moved around. They have always been very professional and responded to our extra requests when necessary. Currently we have a yard that backs up to farm land with horses, peacocks, quail, and etc. Our ORKIN representative has been very good at working around the needs of our "neighbors".

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    Customer Service

    Reviewed April 6, 2023

    I would recommend Orkin Pest Control. They're great. The techs are very attentive to every concern that we have, and we're very satisfied with their service. If I see anything, I call them.

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    Customer ServiceTechStaff

    Reviewed April 6, 2023

    Everyone at Orkin has been great. I love Cole, my pest control monthly serviceman. He goes beyond the call of duty. He's always kept his word. He's a hard worker. The service is great. I have a cabin, and they put a boundary up. I pay dearly for it, but I haven't seen one termite. They're very good at what they do. But it ticks me off that Orkin doesn't take better care of their employees.

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    Customer ServiceStaff

    Reviewed April 6, 2023

    Orkin does monthly pest control for us, and we get a text message that they're coming and an email as well. Peter has been our technician for years. He's great, very thorough, friendly, professional, and knowledgeable. I recommended Orkin.

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    Reviewed April 5, 2023

    Robert from Orkin comes in once a month and goes through the house. He sets traps and does spraying. It's been a wonderful experience with him and he's part of the family. I'm very pleased with the service.

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    Staff

    Reviewed April 4, 2023

    I am the landlord and when my last tenant moved out, I found out just how much they cared. Collection of soda cans in the garage with all kinds of bugs underneath. Thank goodness they were all dead. I'd be angry if they moved in the house again. Thank You Orkin. Job well done.

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    Punctuality & SpeedStaff

    Reviewed April 3, 2023

    The service person is always on time, very thorough and addresses all my concerns. I recommend Orkin. Service person always pleasant. Always check the house thoroughly and the outside. Orkin always notifies me when my appointment is coming up so I can be prepared.

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    PriceStaffRates

    Reviewed April 3, 2023

    Brian is a great tech and does a thorough job! He’s always on time and is a really nice person. We never had a pest problem with Orkin and Brian at the helm. Prices are in line with other companies but services are better.

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    Staff

    Reviewed April 3, 2023

    I am really pleased with my service. I am always met with courtesy and professionalism all around. They have done a really good job since day one of my service. When asked about a good pest service I always recommend Orkin.

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    Customer ServicePricePunctuality & SpeedStaffBillingTimeliness

    Reviewed April 3, 2023

    They provide excellent service. Chester is awesome and he is always punctual. He will call if he is running late or not able to make it. They always answer the telephone and scheduling service(s) is very easy. The cost is competitive with other pest control companies. They send the bill promptly and credit my account within days of sending the payment.

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    Punctuality & SpeedStaff

    Reviewed April 3, 2023

    My technician Jimmy ** is always courteous, prompt and thorough. He seems very devoted to us his customers. He is very respectful of my property and very neat. I like that he asks me if there has been any problems in between visits.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 3, 2023

    We've used Orkin for years. They are very prompt and caring. If I need additional services I call and they come out. Frank is very friendly and caring with all of my concerns. He knows how I hate bugs, rodents and does his best.

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    Customer Service

    Reviewed April 3, 2023

    I awoke to find a big man in a plaid hoodie in my backyard. If he hadn’t had a “Webster” in his hands I would have taken out my gun. He scared the bejeezers out of me. My other Orkin man always called the day before he was coming, and once he arrived he always rang my bell to let me know he was there. He would also pick up my feral cat dishes and water dishes and put them on my table. This guy does neither. Second time I have complained by calling.

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    Punctuality & SpeedStaff

    Reviewed April 3, 2023

    Great and very professional technicians. They routinely come to home and work with me concerning my schedule. I highly recommend Orkin to everyone. At any time I need a technician to come and spray between my regular scheduled times, it’s very easy to get someone to come out to my home and spray.

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    PriceStaffBillingRates

    Reviewed April 3, 2023

    My latest bill featured a large price hike that I was not advised of in advance. Service by my tech Jose has been excellent. I would appreciate a heads up on any future increases instead of a learning about it in my bill.

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    Customer ServicePunctuality & Speed

    Reviewed April 3, 2023

    The experience was good. Please be more accurate on the time of arrival. I am still waiting on my pest control report from the initial appointment. No more to report at this time. Please call before each appointment. Thank you.

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    Staff

    Reviewed April 2, 2023

    Martine, my rep is very helpful and respectful. I appreciate what he does here. He is good with my dogs and understands the needs on this property. I have a big mouse problem which he is doing his best to help resolve. I do appreciate him.

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    Staff

    Reviewed April 2, 2023

    My technician Nate is fabulous. He is so polite and does a wonderful job. We are so lucky to have such a thorough technician. You need more guys like him. As long as he is our technician we will be staying with Orkin.

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    Staff

    Reviewed April 2, 2023

    We have been able to not have any issues since assistance with Orkin. Our home has been treated around perimeter and checked inside. They are accommodating. The yearly plan works for us. We started with them almost a year ago. They helped educate us on prevention and completed services to keep our home pest free.

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    Customer ServiceStaff

    Reviewed April 2, 2023

    Orikn came to do my mosquito spray. Everything was great. I have the same person every time. They call and let me know that they're gonna be at my house. Our service is excellent.

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    Punctuality & SpeedStaff

    Reviewed April 2, 2023

    My technician, Chris, was fabulous. Took care of the outside and the inside, as my home is a "Mecca" for insects- and I am deathly afraid. Prompt, courteous, knowledgeable, and always ready to answer any questions I have. Initially I was concerned as I had had Hydrex for 2 decades and was not happy that Orkin had bought the out. However, the service I have received has been fine. I intend to continue for the rest of my days.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed April 2, 2023

    I have been using the services of Orkin for 10 years and am very satisfied with the service provided by my technician and the value for price. The communication is good and I always get not only an advanced notice of appointment but a message when the technician is on his way.

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    Staff

    Reviewed April 2, 2023

    We have been clients of Orkin for more than 30 years. We have no complaints, John shows up on time every time, he’s on time, he is thorough keeps clean no issues. If we need service in between Orkin has accommodated. We have been very satisfied with Orkin service. Thank you for your service. Paula

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    Customer ServiceStaff

    Reviewed April 2, 2023

    No problems with this organization. From the technicians, to the installers, to the office staff, all the personnel are great, and respectful. An excellent organization to work with, showing a genuine concern for me as a customer. If you have something bugging you, call Orkin.

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    CoverageStaff

    Reviewed April 2, 2023

    I found 2 stink bugs in my living room the other day. No mice have gotten into the basement since we put insulation in the basement ceiling and covered the hole outside. The two men who have been to my home are very courteous and thorough.

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    Staff

    Reviewed April 2, 2023

    Timothy is our expert technician. He asks us if there are any problems and then takes care of our usual service. Timothy is professional and thankfully, we do not have any bugs, insects, rodents. Orkin is the perfect service for our needs..

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    Staff

    Reviewed April 2, 2023

    I have been with Orkin Pest Control, for almost four years and I do not have any complaints. They are thorough, they let me know when they arrive and they have always been courteous. Keep up the great work, Orkin!

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    CoverageStaff

    Reviewed April 2, 2023

    Always does a fantastic job and covers the areas I request. When I started with Orkin I had black widows in the garage and around the shed out back. We were also having problems with field mice. All are now gone. I appreciate my Orkin guys!!!

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    Staff

    Reviewed March 25, 2023

    Orkin is great. I'm very happy that the pests have been eliminated. The rep shows up timely and is considerate about rooms to go in and knocks.

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    Customer ServiceTechPriceStaff

    Reviewed March 22, 2023

    The technicians are very informative and they teach us what's going on. We walked all over the property until we found out where the problem was coming from. Everything has decreased since we used their service. One time, I bought this couch and with it came some German cockroaches. I called up Orkin and they immediately came over and took care of it. Also, we had horrible fruit flies and I didn't want any pesticides. They brought these boxes that catch the flies. The techs were always very careful about the pesticides. It always blows my mind that they do so much. They would come and flush down the whole house and it’s with the service. It’s not an extra charge.

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    Customer ServiceTechPriceStaffRates

    Reviewed March 18, 2023

    Orkin got rid of all the mice in my house and also came back and sprayed for the bugs that the mice brought in best job ever. Price was reasonable, job was completed, friendly employee. I would call them again.

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    Staff

    Reviewed March 17, 2023

    I have a quarterly service done here for carpenter ants. I'm in the farmhouse my great-grandfather built and carpenter ants got in the sills of the front porch and the front porch had to be torn off. I did not want that happening again. So, I have been consistently taking care of this house. The Orkin technicians have been very thorough and very cooperative. They've done a good job. The carpenter ants have not returned. I've had some problems with hornets at one point and the guy sprayed those. Occasionally, mice can get in through cracks. So, the guy took out some mice in the attic. He's doing commercial work these days. So, they've switched to another technician, Courtney, and she was good the last time she came. So, I'm pleased.

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    Customer ServiceBilling

    Reviewed March 17, 2023

    I had some issues with the billing in the beginning after I made the move. It was a little confusing to them. But I like the way it works now. It's a little different than it had been all those other years. But Tracy usually touches base with me the day or two days before he comes. He's got my number and he calls me and we make sure that the time is going to be right. So it's okay. I love my Orkin person.

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    Staff

    Reviewed March 11, 2023

    Orkin’s tech comes out monthly and service around the outside of the house. When we’re home, the tech asks if we need anything done on the inside and we usually don’t. Most of them have been good. The one we have right now is excellent. The pest activity is below normal and we've not had as many things as a lot of our neighbors have had. People should give Orkin a try.

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    PriceStaffRates

    Reviewed March 7, 2023

    I've had Orkin for a number of years and I've kept it because I've gotten good service. The only thing is they overbook every once in a while. It’s not so bad now that I'm retired, but when I was working, it was kind of a pain. Also, I would love it if the prices wouldn't go up so frequently. I know they're not going to reduce prices and I know chemicals are extremely expensive. It's just something I try to factor into my budget without whimpering too loudly. Other than that, the technicians are well-trained and the office personnel is always courteous and helpful.

    I have house service every three months because I have ants that aren't even in the ant book. Also, I have mosquito service April through October, which I really like. I could work in my yard without feeling like I'm on the mosquito lunch menu. The techs all have been very good and I've always been well-pleased with the service the techs gave. They just don't keep them that long. One of them went on to be a firefighter and others have left for different things. Some have transferred to other cities because they moved.

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    Reviewed March 7, 2023

    I've been dealing with Orkin for a long time, so they follow me from house to house. They're always very pleasant and they answer all my many questions. I'm satisfied with them.

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    Staff

    Reviewed March 3, 2023

    Orkin does a good job. They come monthly and I like them as far as what they do for me. I had a lot of roaches before I started with them. They have taken care of that really well. Get Orkin. It's a good company.

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    Customer ServiceStaff

    Reviewed March 2, 2023

    All my experiences with Orkin have been outstanding. They come regularly about once a month and their representatives have always been phenomenal. Usually, when they do whatever they do, it remediates the problem. Sometimes not the first time, but it does. Whenever I need a service, I just call them and it's very easy to get through to an agent. Then, the response to my request is always within three days, sometimes much faster. I would tell my friends that they should hire Orkin.

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    Customer ServiceStaff

    Reviewed Feb. 24, 2023

    Orkin Pest Control is always so responsive to anything to come out. They come right away if I call. Nathaniel has been my technician for the last year. He's amazing.

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    Reviewed Feb. 24, 2023

    It's great with Orkin. I love these guys. We've been at the property 20 years now, and every guy that Orkin has hired has been unbelievable. They're personable.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 24, 2023

    Scheduling service with Orkin is very easy. The service is good and I don't think the cost is outrageous. Their technician is very pleasant. He seems to be very thorough in what he's doing.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 24, 2023

    The techs from Orkin schedule their own stuff. They have a period of time to do different things. They come out and spray the house inside and also do some stuff outside. We are in good shape with them. They're professional and fine people. They always go around in uniform and identify themselves when they’re coming ahead of time. Usually, when they get to the driveway, they'll call us to say they’re there. If I didn't like the cost and the quality of service, I’d quit, because it's been a long time.

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    TechStaff

    Reviewed Feb. 15, 2023

    I've been using Orkin for a year and a half and they have been very knowledgeable. They are ready to answer all my questions and very polite. They came out originally for ticks for the dogs, and for the scorpions. The technicians were very nice, very nice. They were very polite, attentive and knowledgeable. They were very good people.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2023

    Orkin Pest Control maintains the fact that we don't have any spiders or bugs that we had previously. And as long as that keeps going on, I'm gonna continue to use them. The techs were always great. When they needed to come inside during the height of COVID, they always wore masks and thick gloves. The gentleman that's my normal tech sent me an email, said that they were setting up a visit, asked me what time was the most convenient. He came almost exactly on time, said that he was in the process of doing the outside treatment, did it, and was as professional as he usually is. We were fortunate enough to get a good technician, and the services he provided were great. I would highly recommend Orkin if you have issues regarding pests or bugs.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Feb. 14, 2023

    I'm paranoid when I see bugs. They make me break out in hives so I like Orkin’s services. They are very thorough and they tell me when they would come in, which I like. They put it in my email two days or a week before then appointment. I like all of that because I need a lot of reminders. Also, they told me to call back if I have any problems and they will come. I'm very much satisfied with Orkin.

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    Punctuality & Speed

    Reviewed Feb. 14, 2023

    One thing I like about Orkin is that they come every three months and most of the time when they come, they're very prompt. With the internet now, they can tell you what time they're coming and when they're coming, which is a plus.

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    Staff

    Reviewed Feb. 14, 2023

    I've always had an excellent service with Orkin. They're always on time and they are dynamic company. I've only had one tech years ago who was kinda lazy sometimes but he did his job. I really like Orkin. I haven't even thought about using anyone else because they've made me have a beautiful, pest-free home.

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    Contract & TermsPriceStaff

    Reviewed Feb. 14, 2023

    Our experience with Orkin has always been great. There have been a couple of people through the years that have been extremely wonderful. The person that we have right now is fabulous. He goes above and beyond, so I'm really pleased with him. We live 1,800 miles away from that property that he does, and it's nice to have somebody who's willing. He first said something to me and asked me about something, and that was totally appropriate. I said, "Anytime you see anything, just let me know and I can get whoever I need to take care of it. I appreciate your eyes on things and noticing things.” It was something like lights had been left on. It was one of those sunny days when my cleaner was there and she had forgotten to turn the lights off. He said, “No problem. I’ll just turn them off.” He's amazing. He's done such a great job.

    We have had an issue when we didn't have somebody coming in quite as regularly and doing things quite as thoroughly as this guy has been doing for two years now. Right before he took over, the girl was good, but she would forget to check this outside closet. This is a nice warm spot and packrats love it, and they chewed all the wiring, and it cost us several hundred dollars. Had she just checked it, we wouldn't have had that. The guy now was checking it every time and literally writing on the report, that he checked it. He also checks everything inside. He always goes through the back door and goes out, and then makes sure the door's locked.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 14, 2023

    I like the Orkin technicians. They've all been nice and we love our little fellow that comes now. The bugs seem to disappear and if they do come back, I can call Orkin and the tech will come and spray again. The service is not too terribly expensive and there's been no problem with scheduling. Other than that, I'm always concerned about the safety of my cat when they're spraying chemicals. So, I like it that the chemicals that are used doesn't harm my furniture floors or my pet.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 14, 2023

    My experience with Orkin has always been very thorough and proactive. We've had the service for years now. I have a regular tech that comes to my house. His name is Theodore and he's awesome. The service is automatically scheduled. But if I need something in-between, I can call and make a request.

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    Staff

    Reviewed Feb. 14, 2023

    We had Orkin come out for a special issue. We had a bad ant problem that we couldn't handle on our own. It took a while for the issue to dissipate. The gentleman that we have now is super friendly.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed Feb. 8, 2023

    Was told no contract. Was asked to provide credit card information for the appointment and I would charged $220 the day of service. Was also told that 10-14 days after initial service that someone would come and look over everything and go from there what further treatment may be needed. I never got that. Was told I was infested w/ mice and roaches but no follow up ever came after I told the salesperson that came w/ the tech that I wasn't and wasn't going to spend $5000 that he said I would need to pay.

    Instead I just got charged $90 for a contract that I was told I signed but I was told it was to run my cc for service; which I explained to a woman named Joyce and she said, "Well I am sorry we dropped the ball. We not sending someone back in that frame" that once again I had to explain that was supposed to be part of the $220 for the 15 min they were here; I even asked the tech if I booked it w/ him. He knows the office will be calling me which they never did.

    According to Joyce I was charged $90 on Feb 1st and without even to my knowledge I am supposed to have someone come here and spray for mosquitoes in February and will be charged again another $90 on the 13th? After several times expressing the fact I had absolutely no knowledge of being in a contract much told there's no contract for me to worry about when I 1st made the appointment w/ a man named Bob who I originally spoke w/ and conversation should be recorded to. Please go listen to it. She said they are no longer allowed to listen to calls? I told her 3xs that I would be calling my bank to dispute these charges. I got absolutely no help from the lies and errors this company has managed to do with me.

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    Staff

    Reviewed Feb. 7, 2023

    We have a wonderful technician named Dylan that services our home once a month. He is very thorough, professional, and courteous. He always listens to us, and comes up with a solution when we relate any new issues regarding pest control.

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    Staff

    Reviewed Feb. 6, 2023

    Excellent service. Jerry does an excellent job!!! Thorough and professional follow thru. Spring spraying has been great for dealing with "flying" insects; as well as the deer ticks. This was a real problem as we have six or seven deer flop in our yard. Our grandchildren do enjoy the yard.

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    Staff

    Reviewed Feb. 5, 2023

    Orkin's techs would come out at least once a month. They sometimes take care of the inside of the house and sometimes they do the outside. They have been very good and thoughtful. They are competent, they do their job and don't waste time, and when they go, everything is fine. Getting Orkin's service is a good way to spend your money.

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    Staff

    Reviewed Feb. 5, 2023

    I am very happy with my service. I have asked for additional spraying from time to time and it's always accommodated. My technician is always pleasant and always asks if there are any problems. I wish I would have thought of this service years ago.

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    Staff

    Reviewed Feb. 4, 2023

    Orkin usually comes out every two months to spray the basement of our house. We have a technician by the name of John and he's very nice. We spend about six months down in Arizona. During that time, I have a friend that comes to my house and she gets ahold of John and lets him know. They work out the time when he can come. John has been very accommodating about working with my friend. When John gets done spraying and doing all that work, he always asks us to write something about how we like them. The only thing is it's very difficult to get ahold of Orkin's people and let them know what's going on or let them know that I really like John and I really appreciate Orkin.

    We have an older condo and have pests and bugs. The pest activity is better when we take care of them. We just have to be careful to keep things sprayed. One time, Orkin talked about possibly having something up on top of the walls in the basement and that can possibly be removed then sprayed. That might take care of some of the pests.

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    Customer ServiceStaff

    Reviewed Feb. 3, 2023

    Orkin comes out every other month and they go through the house and the garage. They spray to keep bugs and mice out. 30 years back, we had an issue with a technician who had a little bit of an arrogant attitude. But since then, they've been fantastic. The one we have now is wonderful and we don't have pest activities. Orkin does a great job. If we would have an issue, we just call them and they come out.

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    Staff

    Reviewed Feb. 3, 2023

    Orkin is always on time and provides an amazing service. I haven’t had pest issues for years and Orkin continues to keep them away. My technician, Mason, is professional and thorough. He explains what he did and what to expect following his treatment.

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    Customer ServiceStaff

    Reviewed Feb. 3, 2023

    No complaints. Orkins alerts us 3 days prior to their visit and then the day before. We also receive a phone call telling us about what time he will arrive. When he first arrives, he asks if we have any on-going problems that we are aware of. When done, we receive a paper reviewing everything that he saw and took care of. Quite happy with the company.

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    Customer ServiceStaff

    Reviewed Feb. 3, 2023

    From the people who answer the phone, to the technicians that come to my house, I've only had positive experiences. And their science works! I've had other companies before and they're ok but I don't know if I can trust their product or if it's toxic/too strong. Jorge and Jeanette have both been wonderful techs and they're like friends.

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    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2023

    Pest control appointment went well. Technician was very thorough & answered all my questions. Been using Orkin for over a year or so. Have had no issues with their services. I find them quite reliable & if you have a problem they will return to solve it.

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    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2023

    We appreciate Orkin’s dependability every service date. If they say they’ll be there, they will. If not, you are notified promptly. Orkin has a very friendly staff and they are knowledgeable about our situation and are ready to help. Thank you!

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    Staff

    Reviewed Feb. 2, 2023

    Orkin is dependable and our technicians have always been very good. We’ve had Victor for some time and he's very good at what he does. If he says he’s gonna be here at a certain time, he's here. Also, he rapidly took care of the issue we had been having and we never had another issue with it.

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    Staff

    Reviewed Feb. 2, 2023

    Orkin has really helped me with my problem, that I had. By them coming out every so often to spray and take away if need be! Hopefully they can continue to help me. Again, Orkin did help my family.. Thank you!

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    Staff

    Reviewed Feb. 2, 2023

    The agent arrived within the stated time. Explained what he was going to do and asked if there were any concerns that I would like for him to check. The agent did what he said he was going to and asked if anything else needed his attention.

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    Staff

    Reviewed Feb. 2, 2023

    We can not say enough good things about our technician Jimmy **. He is friendly, helpful, thorough and just a wonderful person to deal with. Jimmy has offered advice no matter what the issue we are dealing with and gone above and beyond to ensure that we are happy. Thank you to Jimmy!

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    StaffRates

    Reviewed Feb. 2, 2023

    Complete removal of the rats that have entered our home has been ongoing for over 6 weeks and is very frustrating. Our techs continue to employ new angles of attack but the rat(s) continue to remain not caught. Techs perform in a professional manner.

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    Staff

    Reviewed Feb. 2, 2023

    Our Orkin man (Dusty) does a great job and is very personable. I would highly recommend him for advancement as he demonstrates incredible knowledge and professionalism. A company man through and through! We have shared our experience with friends and they also are now customers.

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    CoverageStaff

    Reviewed Feb. 2, 2023

    Our service representative is very efficient. He takes care in making sure he has needed equipment with him and likewise, takes care to put on shoe covers. I appreciate the notification of arrival time. Once here, our service agent goes about his job. He checks all areas of the house inside and out. We then review what he did and sign the invoice. QAKU

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    Staff

    Reviewed Feb. 2, 2023

    Thank God, the technician worked and checked the exclusions in a responsible manner. I did not feel particularly good about some of the recommendations made, but realize that they are things which need to be done. In spite of the recommendations, I feel I have made some progress toward remedying the situation.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 2, 2023

    The Orkin service is always prompt and professional. The office is willing to schedule a two block of time for when the home owner can be there to let the worker in. Orkin checks all bait traps and refills them as needed. They also plug any areas where critters could enter.

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    Reviewed Feb. 2, 2023

    The workers Answered my questions and filled my requests regarding closing the gate and closing the crawl space entrance to keep the cold air out. The insulation has made a difference in how cold it was getting in the house

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    Staff

    Reviewed Feb. 2, 2023

    Let's face it. With a national franchise, what makes their service special is the person who comes to your home. In my case it's Tyler. He's thoughtful, professional, friendly, and takes good care of me and my property. Because of Tyler, I give Orkin 5 stars!

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    Punctuality & Speed

    Reviewed Feb. 2, 2023

    This past service of Orkin was the usual spray of chemical to keep the bugs at bay. I try to schedule a time block in the morning because my wife and my work schedule takes me out of the house in the afternoons. I was not home so he can spray inside the house. Thank you for your Dedicated service.

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    Punctuality & SpeedTransparency

    Reviewed Feb. 2, 2023

    I appreciate knowing when the tech is coming. He keeps us up to date constantly. There is never a doubt when we have an appointment and what time it will be. We are notified several day in advance so we can change the appointment if necessary.

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    Punctuality & SpeedStaff

    Reviewed Feb. 2, 2023

    Carl **, was on time for scheduled appointment, serviced interior and exterior areas of home. Carl was very professional while at our home. We will see Carl in 3 months. Carl explained the type of activity in and around house. Great job!!

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    Staff

    Reviewed Feb. 2, 2023

    We had an issue at our other house with mice. One actually chewed through the plastic tube to the dishwasher and left a trail of where it had been. It was disgusting and our Orkin rep has provided us with a peace of mind, especially, since this is a second home. When we purchased another home in the vicinity we continued with the Orkin program and feel confident that all is well. Thank you Scott!

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    Staff

    Reviewed Feb. 2, 2023

    The technician was friendly, knowledgeable and thorough. We are having no pest problems. In the past, we have had trouble with squirrels, spiders and ants. The Orkin technicians helped us with those problems and we are not having any problems now.

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    Reviewed Feb. 2, 2023

    Orkin always notifies us when they are coming and asks where we want them to spray (i.e. outside only, etc.). If we need spraying inside of the house, they are careful where they spray since we have animals.. Overall, we are very pleased with our service.

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    Punctuality & SpeedStaff

    Reviewed Feb. 2, 2023

    Jordan, the technician assigned to our area, is very professional and courteous. He always does a great job. If we ever need to change an appointment, he is always willing to adapt his schedule to ours. I hope he is our technician for many years to come.

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    Staff

    Reviewed Feb. 2, 2023

    I have continue to use Orkin because they are always on time and they notify me when they’re coming. Their service is thorough as far as I can see. I have recommended them to other homeowners in my area as well as other areas.

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    Customer ServiceTechRefunds & PayoutsStaff

    Reviewed Jan. 31, 2023

    I've had our tech Jeff doing our pest control for a very long time. He is always mannerly and considerate of our property. He is flexible if I call him and say we can't be there. He is reliable and we know we can trust him to be around anything. We trust him to take care of any problems he might see that we haven't. Sometimes I don't let him spray inside because of my allergies and that's fine. He is very careful with the chemicals and he knows what he is doing. He represents the company well.

    I have sent Jeff to my sisters but he was not able to take care of the problem out there that they were having with fleas. It was bad. They live out in the country, and the dogs from other people's property were just bringing them back in. They called Jeff and said, "Man, we just can't get rid of these fleas and your spray didn't work." He said, "Ok fine. This work is guaranteed. And if it's not taken care of your problem, you get your money back." He made sure they got their money back.

    Orkin has a good product and the people in the office always take good care of me. They are very friendly. I wouldn't change my pest control service provider. If you're having any trouble with bugs, you just need to get a hold of Orkin.

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    TechPunctuality & SpeedStaff

    Reviewed Jan. 28, 2023

    Orkin Pest Control came out yesterday and sprayed. There were couple of hiccups with the scheduling, but I got those resolved with them. Michael's been our guy for a number of years and he is dynamite. He pays attention to details. He's never late, courteous as can be, and knows his work. He offers us a lot of good tips. We like him a lot. I recommended Orkin next door and Michael's got their account too.

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    Customer ServiceTechStaff

    Reviewed Jan. 28, 2023

    Orkin Pest Control came out, did an assessment and got things started. They spray every month. We have a problem with ants. So occasionally, we have to call them in to have them come out and take care of the calls. They're great. Also, they keep the roaches at down.

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    Customer ServiceStaff

    Reviewed Jan. 26, 2023

    Orkin Pest Control's customer service is usually very good. And I am pleased with how the products work. The monthly service tends to take care of any problems we might have. I'm pleased with it for that reason.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed Jan. 26, 2023

    Orkin has been doing the job that we paid them to do. We live out in the country where sometimes we have problems with mice and the bait stations' taking care of it. The technician is a very nice guy, too. We've gotten the service that we expected from them, and if there are insects around, it's to the extent that they can take care of them. But sometimes there are things that nobody can fix like the stink bugs that were everywhere last year. When it's time for our service, somebody sends me an email and they tell me what day the tech's going to show up. And usually, they give about a two-hour window. Then I get an email when he's on his way, and an email when he's here. Although, usually, I know when he pulls up in the driveway. The quality of the service is excellent. But many years ago, they were supposed to treat a fungus or wood rot and I'm not sure they ever finished it and they never came back.

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    Customer Service

    Reviewed Jan. 25, 2023

    I needed a Wood Destroying Inspect Report (termite inspection) for my refinancing. I selected Orkin (855.281.7097) to perform the inspection. Upon completing the inspection, I was told the only way to get the termite inspection report was to buy a treatment plan for $2000. The inspector told me there was no sign of termites and that I passed the inspection, but the only way to get the termite report was to have a treatment plan as well. I called the office to complain, but was told the inspector would explain it to me. I went to another company, to perform the same inspection and was issued the required report. My complaint is that Orkin and the branch #308, 1810 Byberry Road, Bensalem, PA. Phone number 267.916.5105 are operating in an unethical manner forcing people to buy a treatment plan that is not required to get a report to enable a mortgage application to close. I feel the VA should not rely on the reports from Orkin.

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    Customer ServiceStaff

    Reviewed Jan. 13, 2023

    I'm so pleased with Orkin in general. They come every other month. And they do the full yard pest control with their spray and granules. Twice way back when I was first an Orkin customer, I had some work done inside. The young man that is now the technician that comes does a wonderful job. All of the technicians are always on time. They usually call before they come to let me know. And very knowledgeable about the type of pest that might show up. Any questions that I have they always have an answer for me.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 13, 2023

    Orkin treats every three months and they allow me to split my bill into three separate payments, because that's how I have to do it. So each month I send in a third and then a third, and when I pay the final third, I schedule. They've had me on this schedule for quite some time and I appreciate it. I'm extremely happy with my technicians. Abraham has been my technician for many years. He's been recently promoted and in the office now. He will come out and do scheduled treatments but that is only if they're shorthanded or he will go out if he's needed in the field. But he has always been extremely professional and a super nice guy. He's very thorough and gives me my reports. He's wonderful. Since he's been promoted in the office now, the last gal I had come out, was on it. She's young and extremely thorough, and answered any questions I had. I hadn't met her before, but if I can have her to replace Abraham, she's a treasure.

    Originally, my house was a cabin here in the desert and over 40 years ago, I was overrun with silver fish. I had the independent guy come out for that. The desert is full of all kinds of critters, but they're basically outside and I get little water spiders in here once in a while but that's no big deal. But as the years went on, I had my house fully remodeled. I sunk quite a bit of money into it. Since the remodel 20 years ago, there have been several different strains of these Oriental American cockroaches. In the dead of summer, when it's 120 degrees, you can go out there in the night, and there are bazillions of them. They're after water and my yard has 100 trees and a lot of leaf litter. But I'm on the septic system and when they come in the house, they die. They can't survive in the house but they get in. I even duct taped the bottoms of my front and back door every night and I don't even open windows in the summertime.

    Once in a while, you'll see one crawling across the dining room floor and I'll kill it. But one or two here and there just get in and the only reason I'm calling Orkin is because I don't want cockroaches in my house. Over the years, Orkin has pounded me so hard with the stuff and then Abraham changes the chemical as per the season requires. I set the sticky traps and I have them everywhere. But in the last two years, my activity for cockroaches inside the house have been way low. I might see a couple here and there that sneak in and on the traps but I can't even remember the last time I saw one in the night. They are contained and I'm very happy. I'm not gonna quit Orkin’s service. I'd give their phone number or the website to anyone looking for service.

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    Staff

    Reviewed Jan. 13, 2023

    My experience with them has been Amazing. Patrick, the technician I have, has been a great asset for the company and myself. We stick with Orkin because of the product and his repertoire.

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    Punctuality & SpeedStaff

    Reviewed Jan. 9, 2023

    Joe is a personable and caring technician. He checks if there are inside issues and came to my rescue with advice on how to get rid of my plant gnats. I have confidence in him and his knowledge. And I like the convenience of being on a regular schedule.

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    Customer Service

    Reviewed Jan. 8, 2023

    I’ve been with Orkin for years and will stay with them as they are great when it comes to resolving any issues you might have. They are attentive and customer service is good. The tech I have now is experienced and I like him.

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    Staff

    Reviewed Jan. 8, 2023

    Clover is so very friendly and efficient! I like those bug traps on my back porch so none of the bugs crawl into my house and she always remembers to replace them. Cleans under my gutters. Gave me advice about bugs in my pantry. A

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    Punctuality & SpeedStaff

    Reviewed Jan. 8, 2023

    Sometimes we had scheduling problems but overall they were great. Got rid of the roaches we had. The service people were always very knowledgeable and friendly. We will have them again if they are needed. Thank you. Patti and Mark

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    Tech

    Reviewed Jan. 7, 2023

    The gentleman that came out was great, and very respectful. The only concern I have is wondering if there is a stronger option that is still pet safe. Hopefully next time will do the trick and things will be resolved.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2023

    I appreciated being contacted before the job being done. Orkin was very responsive to my needs and particular problems with the job. So far Orkin has been very effective in dealing with our problems with ants and spiders. They keep good contact and good follow up.

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    Staff

    Reviewed Jan. 6, 2023

    Technician is friendly but I only get a day's notice prior to a visit which causes me to juggle for availability. I've been a customer for over 3 years. I enjoy not having to worry about pests. Fees went up without being told or warned. I'm researching other companies.

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    Punctuality & SpeedStaff

    Reviewed Jan. 6, 2023

    Our Orkin agent is named Manny, and he has been taking care of our house for about a year. Manny does a terrific job. He works quickly and efficiently, he's very pleasant to talk to, and is always happy to explain when we have a question about any of the steps he is taking to keep our home safe. We have had no issues with insects, and plan to keep using Orkin.

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    Reviewed Jan. 6, 2023

    I have been very happy with the service that Orkin has provided! My new service person Ronnie has gone beyond his usual duty and offered to come back at another date to spray the upstairs and another time he offered to come back to treat the ghost ants if they were to infested! He’s a great asset to your company!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 5, 2023

    During our years with Okin, we have always received quality service. The local staff is attentive and responds quickly to our requests. The technician, (Jason), is professional and courteous. We have always received a good response when needed other than our normal service and we appreciate that.

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    Staff

    Reviewed Jan. 5, 2023

    Andrew is professional does what he is supposed to do. Gives me feedback and lets me know what he did while he was here. Lets me know what he recommends for next service. Very nice young man. Thank you very much for the great service.

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    Staff

    Reviewed Jan. 5, 2023

    Generally, I thought I had delegated the pest control to professionals with Orkin. While I was utterly correct, Orkin's people have been consummate professionals, it has also turned out to be a very personal service. Our Orkin person has stayed the same for years and we have become warm personal friends.

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    PriceStaffRates

    Reviewed Jan. 5, 2023

    Very professional, friendly, knowledgeable and caring. We have been very pleased with the results and the pricing is very fair and reasonable. We will definitely be continuing with our monthly service. We would definitely recommend Orkin to anyone looking for pest control services.

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    Staff

    Reviewed Jan. 5, 2023

    Had a very good experience. The service was done In a timely manner. It was also very effective. I asked the employee to spray the ant piles outside and it was very effective. I would recommend Orkin to my friends and family.

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    Staff

    Reviewed Jan. 5, 2023

    Orkin is helping me with my my Mom's condo and they haven't complained to me since they started! So good job! Seem to be able to come out right away and that is good. Seem to be very throughout as well.

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    Tech

    Reviewed Jan. 5, 2023

    I get these survey requests often, and I will always fill them out for Kristina. She is just the best! I love that she's our monthly service tech. She's the reason we stay with the service. Can't say enough good things about her and the service she provides.

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    PriceStaffRates

    Reviewed Jan. 5, 2023

    Our exterminator, Edgar, is very meticulous with our needs on a yearly basis. He knows what our needs are every month. The price is competitive for the peace of mind the service gives us. Very happy with everyone from the office to the technician.

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    Punctuality & SpeedStaff

    Reviewed Jan. 5, 2023

    Eddie arrived on time, was friendly, upbeat and thoroughly completed the requested service around perimeter of our home. During the past few service appointments Orkin has sent a different technician every time. We hope Eddie will be designated as our regular tech.

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    Punctuality & SpeedStaff

    Reviewed Jan. 5, 2023

    We have a great service guy. He was friendly and considerate of keeping the house in order while servicing. It was terrible weather that day (winter) we were surprised he still made the appointment. Overall good service as usual. I can't wait until spring though. This winter is long already. Happy New Year and take care.

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    Customer ServiceStaff

    Reviewed Jan. 5, 2023

    Kevin **, my service guy did an outstanding job thru the 2022 season, he was on top of it ever time I, called. There was a difficult time with sugar ants, but with trial by area he got it under control, again he did an OUTSTANDING job. Thank you Kevin for your Professionalism in what you do.

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    Punctuality & SpeedStaff

    Reviewed Jan. 5, 2023

    Nestor does a very professional service. I would definitely recommend him to others. I have no complaints whatsoever. Nestor always arrives on time when scheduled and performs the pest control service in a very efficient and professional manner as I indicated previously. He is also very friendly and customer conscious.

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    Staff

    Reviewed Jan. 5, 2023

    My technician is always courteous, respectful and timely. He arrives when he says he will and always asks us about extra services. I’m completely satisfied with his service and professionalism. I would recommend Orkin many times over. Great company, great representative.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 29, 2022

    They do service every two months and spray all the windows and doors. They also spray the perimeter on the outside of the house. If it's raining, they sprinkle down granules to make sure that there's still something there. My experience with the technicians have been really good. The most recent one we had is Skyler and he's extremely knowledgeable. He helped us understand what other things we could do on our end to help slow bug invasions. He also gave us plans for how to deal with wasps and stuff outside of the house, which is good 'cause my husband's allergic. He also helped us get started on the process for getting a termite treatment from them as well. I recommend Orkin. Even if there is something wrong, anytime I need to call and reschedule or have them come back out, it's been an extremely easy process.

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    Sales & Marketing

    Reviewed Dec. 29, 2022

    I'd recommend Orkin. They come out once a month and I don't even see the guy. But I'm sure that they spray the exterior of my property. They make sure that I have field mouse traps on the outside and that there's nothing in there, and they change the bait off of that. I used to have ants in the kitchen in the summers and I haven't seen any ants in my house since they've shown up.

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    Customer ServiceTechPrice

    Reviewed Dec. 29, 2022

    We're going on our second year with Orkin and they're great. I spent $1,680 for one mouse. I said to them, "I think that that's a little high for one mouse." They said, "The reason why you only have one is because of what we're doing." It's worth it to me. However, they need to make sure that they call first. We missed them the last time. When we got home, there was a little thing on the door saying that they were there and we didn't know they were gonna be there. But they rescheduled right away and came back.

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    Punctuality & SpeedStaff

    Reviewed Dec. 29, 2022

    My representative is always thorough and answered any questions. I'm notified a day or so before his appointment, which is convenient. I have a yearly plan with Orkin and it has worked out well.

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    Customer ServiceStaff

    Reviewed Dec. 29, 2022

    In the beginning, the technicians weren't professional but things have improved. Orkin's customer service has been very good. The manager was very accommodating, accessible and helpful. The pests seem gone. However, the technicians could use their gloves and footwear coming into the house.

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    Sales & MarketingStaff

    Reviewed Dec. 29, 2022

    The Orkin techs come out, do a checkup of the property and the different bait stations, and refill them as needed. They're very friendly, and the pest activity has gone way down and stayed that way again for quite a few years. I've had no complaints.

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    Customer ServiceStaff

    Reviewed Dec. 21, 2022

    Just wanted to thank the guys there for their great attitudes and service what a wonderful group of guys. Took great care of my issues and were great in explaining the procedures. I recommend highly this company and its people.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2022

    It started and ended with ants getting water at my kitchen sink. Orkin came and made them go outside or die. Thanks so much for the perfect follow-up. Each time the technician arrived he asked about ants and them bugs in general. The ants.

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    Staff

    Reviewed Dec. 9, 2022

    We are delighted with the bi-monthly pest control service we receive from Orkin. Our service rep, Terry **, is friendly, conscientious and professional. He is always willing to go the "extra mile" to make sure we are happy. We live in the woods, and have definitely experienced a reduction in pest issues since the service began. We highly recommend Orkin (and Terry) to deliver superior pest control service!

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    Orkin
    Response from Orkin

    We can’t thank you enough for your kind review. We look forward to seeing you again soon!

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    Staff

    Reviewed Dec. 8, 2022

    All is well in my home. Orkin, and Edgar make life a lot easier these days. Fought with pests for many years, and when Edgar came, he saved the day. No more pests of any kind, period. Thank you Edgar.

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    Orkin
    Response from Orkin

    We can’t thank you enough for your kind review. We look forward to seeing you again soon!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 7, 2022

    Very satisfied with Orkin service. All service personnel have been professional, friendly and thorough. My home has been pest free thanks to Orkin. I love the fact that Orkin responds quickly when I detect suspicious activity anywhere in my home or around my property.

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    Customer ServiceStaff

    Reviewed Dec. 7, 2022

    Orkin arrived when they said they would by text and email. The technician was professional and listened to our description of the problems and implemented solutions that effectively eliminated the problem that another extermination company couldn't solve in more than two months, and whose spraying program that missed entrance points allowed two colonies of ants to infest the house.

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    Reviewed Dec. 6, 2022

    Our Orkin guy is dependable and listens to our concerns every time he comes to exterminate every 3 months. He already knows the parts of my home that he needs to spray. He has assisted us on waterbug control and ants. We have no complaints.

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    Reviewed Dec. 6, 2022

    Whenever I have an issue, the tech is always willing to assist and provide advice. Offers a bit more treatment in those problem areas. That’s providing above service. And he remembered providing service for my Mom. He asked how she was doing by name too.

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    PriceStaff

    Reviewed Dec. 6, 2022

    Technicians are very polite, on time and know what they are doing. We tried several pest control companies. Only Orkin get the job done. They do not hesitate to send a technician at no charge between treatments. We have no problem in giving Orkin 5 stars.

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    Staff

    Reviewed Dec. 6, 2022

    Every time an Orkin technician has came to my home they have been very respectful courteous professional and knowledgeable of what they were doing. What else do I need to say I am very happy and pleased with the service I received from Orkin pest control and I would and will recommend them to my family and my friends. Thank you and have a blessed day.

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    Customer ServiceStaff

    Reviewed Dec. 6, 2022

    Our tech was very pleasant and courteous. He did a fine job. He was informative and said to call whenever we find more mice. He wished us a happy holiday season too. And we wished him the same and we'll see you next year!

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    Staff

    Reviewed Dec. 6, 2022

    Orkin is quite simply the best. I have had to use them twice in the past, and I was extremely satisfied with the results. They do a great job exterminating bed bugs, and roaches. If the infestation is very great, they'll come back and do another treatment. The Orkin people are polite and efficient. The roach treatment on my one-bedroom home took about 2 hours. They were very thorough.

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    Staff

    Reviewed Dec. 6, 2022

    I have interacted with several Orkin technicians and they have all been exceptional in every way. Professional, personable, educational, and on-time each and every visit! I recommend them without any reservation whatsoever, and it has been a pleasure to work with them to eradicate the small animals that ought not be in my backyard! It’s a pleasure to invite Orkin technicians into my home!

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    Reviewed Dec. 6, 2022

    Charles is very personable and trusting. I don't feel I need to follow him around the home. He is on his own while I am busy with something else. If I am not home, I still get service and he lets me know he was there.

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    PriceRates

    Reviewed Dec. 6, 2022

    So far I've had good service with my pest and mosquito control. I enjoy being outside and not be bothered with mosquitoes. I hated to see their price increase, but just like the cost everything else it wasn't a surprise.

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    Staff

    Reviewed Dec. 6, 2022

    Very pleased & satisfied with the resolution of my primary reason choosing Orkin. I have maintained the service every other month.. The service staff is always kind and courteous. I would recommend your service. Thank you. Currently my reason for service has been resolved.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 6, 2022

    I have always appreciated the communication, letting me know when my technician will be arriving and when he has arrived. All Orkin technicians have always been courteous and helpful when explaining information. It has been easy to reschedule appointments when needed, thank you.

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    Reviewed Dec. 6, 2022

    My tech knows the house. He follows thru to treat the carpenter ants via previously drilled holes. Also extra protection from mice which were a problem last winter. He showed up at the agreed time for treatment. Goes thru the entire house conscientiously.

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    TechStaff

    Reviewed Dec. 6, 2022

    We have always received timely, professional and comprehensive service from Orkin. We have had no pests or bugs in the over 15 years we have been using them here in Virginia and previously in New Jersey. We have not used any other vendor; I anticipate we will continue to use them indefinitely into the future. Thank you!

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    Punctuality & SpeedStaff

    Reviewed Dec. 5, 2022

    For more than 25 years and even today, Orkin has always continued to provide my home with excellent and top notch service. If they are to be at your domain for 8:30 am, they are there. Orkin is always prompt and a totally professional service. No bugs, pests or any critters. No complaints.

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    Staff

    Reviewed Dec. 5, 2022

    The people are professional and polite. They listen to your needs and if there is a problem in between service dates, they will not hesitate to come again to solve the issue. We have been Orkin customers for many years and have been very satisfied with their service.

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    Staff

    Reviewed Dec. 5, 2022

    Technicians are amazing, courteous, respectful of property, very knowledgeable and always keep us informed about any findings. They dust cobwebs, advise as to any findings, inform us of any new programs. Especially during different seasons we are informed of what type of pests prevail.

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    Punctuality & SpeedStaff

    Reviewed Dec. 5, 2022

    Ant control. We are on a scheduled program. Advised on time and date of product application. Professional technician applies product where needed. Good service, quality product, Since we started using this service there has been no further issues. Would highly recommend this company and products to anyone needing their service.

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    Punctuality & Speed

    Reviewed Dec. 5, 2022

    The service is great, but I did have an issue with the appointment times. We need the appointments to be between 10:00 am - 12:00 noon. There is no one home after that time. I believe it has been changed to adjust to our needs. The person who comes is very nice and always ask if there are any other issues.

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    Punctuality & SpeedStaff

    Reviewed Dec. 5, 2022

    I like the fact that Orkin lets me know when I am about to receive service. Victor excels at keeping our lawn in very good shape. He knows a lot about taking care of lawns. I feel very fortunate that we hired Orkin. Friends tell me that there is a waiting list for Victor.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 5, 2022

    We just had a call-back visit due to rodent activity. They responded quickly, checked all the traps and the traps showed little activity. He placed a few more traps as a precaution and rebaited the traps already in place. As usual, Jon was very friendly and informative.

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    Staff

    Reviewed Dec. 5, 2022

    The technician is on time, on the selected day, does a complete and thorough job. We never have insects inside our home, and when the regular man (Tony **) can't come, his replacement is very competent also.

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    Customer ServiceStaff

    Reviewed Dec. 5, 2022

    Our service technician Angel is hands down the best ever. He always greets us by name and has such a happy attitude about his job and is always ready to help with any issues which we might have (which are far and few between as Angel takes care of things before they become a problem).

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    Staff

    Reviewed Dec. 5, 2022

    Chris and his associate were very professional and explained in detail what was going on and how to correct it. Chris has been doing my property for many years and I trust his recommendations on what needed to be done. And from what I am being told the issue has been resolved.

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    PriceStaffRates

    Reviewed Dec. 5, 2022

    Excellent and Dependable Service with each visit - all questions answered and services explained. We’ve had no issues with insects and the quality of our lawn is excellent and much improved. We recommend both the lawn and interior services- the price is right on both services as well. We plan on using both lawn and interior bug prevention services in the future especially living here in Florida.

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    Orkin Company Information

    Company Name:
    Orkin
    Year Founded:
    1901
    Address:
    2170 Piedmont Rd. NE
    City:
    Atlanta
    State/Province:
    GA
    Postal Code:
    30324
    Country:
    United States
    Website:
    www.orkin.com