Orkin Pest Control Reviews

The Tech did an outstanding job. He listen to me and cared about my concerns. He was very through. Been a customer for years. No intention of going elsewhere. They have me for life. Would recommend them to friends. Very good service. Did not rush. He did my inside and outside.

We almost always have the same service professional for preventative maintenance. He is professional, knowledgeable, and always on time. Customer service is always responsive and easy about rescheduling. Would definitely recommend to others in our area.

When they say they are coming out on a certain day and time, they show up. Let me know on their way and here. If weather does not permit, they let me know. Very, very polite tech and gets the job done…Always asks if I have any questions or problems. Lets me know when completed the job and if I need anything else.

I have had pretty good service reps from Orkin who listen to what I expect out of them. My last service rep was Tara, and she was terrific. I wish the service reps didn't turn over at Orkin as much as they do. I request only outside perimeter and indoor bathroom spraying, because we have a pet cat. Even with these limitations, Orkin has been very effective in keeping my home pest free.

Orkin charges an inspection fee for Bed Bug inspection, I called several other pest Control Companies and they all did free inspections. Also, the amount of preparation Orkin requires the customer to do for Bed Bug Treatment is unreal. We are long time customers of Orkin Pest control and we are elderly and there is no way we could ever be prepared for this treatment and it states they will not treat unless everything they require has been done.

Orkin is a good company to get if you wanna get rid of your bugs. They are attentive. They email when they are coming out, before they get here, and when they are here in my driveway. They ask if I have any concerns. Recently, a technician came in and sprayed my garage and my barn for spiders. They are thorough. They'll spray around the edges and corners of everything. If you tell them the ants picked up, they give you the little glue traps too. They put them down and check to see if they accumulate more ants or spiders on them. If they do, they spray on different areas, if you want.

The ORKIN Carroll County office is always responsive, punctual and professional. They always go out of their way to accommodate my schedule and service always happens very quickly. I have used this office for many years and recommend them to any consumer or business in need of pest control service.

At first, Orkin's tech came once a month or if I would call them and say I needed them to come back out. I had no problem with that and they would come back out. But now I'm doing every three months and so far, I've had very good experiences. At the other house where I first had the service, the tech named Ken was very concerned with the activities of the bed bugs, so he would always give me good advice. Then he moved to a different district and I got a guy named William. I have now moved to another house where I also have Orkin and I still have William. When he couldn't come last time, I had another man come out who I've also had a couple of times. The technicians are very good and when I ask them to do certain areas, they would do it. Not only do they do the inside, but they do the outside of the house, too.

The guys from Orkin come out here every week and do something. They do the mosquitoes, the termites, and then regular spraying for bugs. I've got them set up as auto pay, and everything works fine. They do a great job. I bought this house about a year ago and it was vacant for several months. There were a few bugs in here, and I got rid of those. Then they did everything outside, and I haven't seen a bug in my house since. I'm very happy with what they've been doing.

I had flying ants in a window one day when I came home. So, I called Orkin Pest Control and they showed up a day later. From then on, I said, “I'm gonna try to avoid this happening again.” So, I continued with them. The cost is going up a bit. This year I questioned that because it was up near $600. They come six times a year. I assumed the cost might be excessive for what is being done. But the cost of everything else has gone up. And I realized they got a vehicle on the road and employees to pay. But I might question if I'm gonna renew next year.

Prior to today, I would have rated you 5 star. Today when I called regarding a yellow jacket nest, I was told it would cost me an extra $200. In the past on only about 2 occasions have I ever called and asked someone to stop by for a particular problem specifically when we first signed we had a carpenter ant problem, a tech stopped by and took care of the problem and we were never charged. This time will probably cause us to look for another pest control company.

Orkin Pest Control sends an email and a text of the scheduled date of service, follows up with a notice of the time frame of the appointment, and advises you once the technician has arrived. The technician is very pleasant, friendly, and does a very good job. I am pleased to have the security that Orkin Pest Control provides.

Orkin has been very good. The last guy that came out went overboard and did a lot more than what I usually see anybody do. Sometimes, it seems like some people do the run-of-the-mill type of thing but this one cleaned out bee's nests that I didn't want to touch at all. Since I've been using Orkin, the pest activity here fluctuates with the seasons but it's better them getting rid of the wasps than me. Also, they scheduled people for Saturday and in the end, it worked out, but I would have liked to have known a lot farther out than four days. Saturdays is when my family is either home or we get to go out all together. Also, it's always going to be the same rate if they couldn't get inside or if they could get inside, and I'd like to be able to save my money's worth. I'd like to be there when they come out, so they can get inside and do what they need to do inside as well.

The technician was on time, checked all the trouble spots and answered all my questions even the trivial ones. He knocked down all the spider webs outside and sprayed for any spiders. He was friendly but very professional and definitely knew exactly his job and did it without any problems. And I thanked him.

I've been an Orkin customer for over 10 years. I made an appointment 2 months ago with an agent who came to my home to have my annual inspection. He didn't show, I was told he quit. I made another appointment by phone and that person never showed. I made an online appointment last week for Aug 7 today and NO SHOW> What's going on? I called 866 944-4012 and was disconnected twice.??

The representative is always cordial, professional, and ask if I have any new problem areas, they are efficient and then finishes the service. I have no issues about him coming into my home as a customer of Orkin. I'm very happy being a customer of Orkin. It's a company you can trust.

I have had the same Orkin technician for many years. Chester ** is a friendly, prompt, experienced, reliable, trustworthy employee of Orkin. He always is positive and does a thorough job both inside and outside my home. My home is free from bugs, ants and rodents. Thank you for this experience.

Orkin tech Victor is absolutely phenomenal!! Very efficient, knowledgeable and a real nice guy. Never have to worry about our yard since we hired Orkin and Victor. I think Victor should get a huge raise to help him pay his bills, help his family, and ensure that he is working my yard for a long time to come.

Technician was knowledgeable, caring, and willing to go an extra mile to pleased the service necessary for me. Had a problem with a wasp infestation that came from my neighbor's yard, he asked if I could get a hold of them so he could take down the hive which was in their yard, after I contacted them even they were appreciative of the hard work the tech did specially in this hot dangerous weather. I highly recommend Orkin!

I have no problem with this new person. Young man seem to be conscientious, polite, conscious of my house, and in my surroundings. The only problem I had was in May 2023. I received a notice that my house had been inspected and sprayed. I wrote the manager because I was in the Caribbean on a ship at the time and no one was able to get into my house and spray it. So I told him I better not be charged.

Over the years Orkin has been a steady and efficient responder for handling pest and insects (gophers, spiders, etc.) on the property. If something comes up between appointments they respond with a quick call. I would and have recommended their services to neighbors. I would just like to keep the same service person for a longer length of time.

Before contacting Orkin, I would have Palmetto bugs appear inside my house. I would also have ants show up at least twice a year. I would spray and set traps for them, however within a few months, they would reappear. Since signing up with Orkin, I rarely see these bugs. This year, with all of the rain we have had, I did see ants once. When the Orkin man came, I told him about the ants and he gave the house an extra heavy treatment and I have not seen any bugs since.

The supervisor and his training team came out to assess the probability of a large rodent. They placed bait traps and explained the ongoing process. Although the rodent was not found, the team followed through on their committment to advise us of next steps and probability of if the rodent had been taken care of. Super dedicated, polite and professional.

My son is having issues at his apartment. We asked Orkin to come in aggressively. I would not add a 3rd property if I did not believe in them. The tech did a great job inside the apartment and was to deweb outside. I did not see him leave as I inspected, I found 2 large webs by the patio.

We have been customers of Orkin Pest Control for over 30 years and we have always been extremely satisfied with our technicians. Our technicians have always been very knowledgeable and professional, in addition to being very friendly. We have recommended this service to many of our friends and will continue to do so in the future.

Jimmy whom is your representative is very good and thorough with his work when he comes here to inspect. He also lets me know if he has found anything and he is very punctual and lets me know when he is on his way. I have also recommended your company to my friends and they now use your company also.

Felicia ** rude customer service! Have been trying to get rid of ants for over a year and never took care of the problem. We had an account for many years, and service just continued to get worse. We had one gentleman even tell us he could not treat under our open deck. Asked for a home inspection the guy finally came and never would give us a report. Felicia ** has been rude every time we called.

I love Orkin. Every couple of months, we have them come out and the service seems to be satisfactory. If we have any issues, we just give our serviceperson, Kenneth, a call, and he'll come right out. Kenneth is the best person I've had service my home. Typically, when he comes, his first thing is to ask if we had any problems. We've given him the lay of the land as far as where to spray and no questions asked. He knows where to go and what to do, and typically, we don't have any issues with pests. He's been very professional. He wears booties on his feet and greets everyone in the home. He has a good rapport with my wife and my son. It has always been a great experience. Definitely give Orkin a try. They're not like the other run-of-the-mill places that just knock on your door. They have some skills and they know what they're doing.

I received Orkin’s services and I've been pleased with them. We have the same gal who always come by and it’s Kristin. She's very professional and thorough. Goes around, does her job, and she's very pleasant. To schedule a service, I call the number that I have on there. It's out of El Paso. I ask them to have somebody come by. Recently, we set up a routine schedule for them to come by and do it every so often. Originally, we had a serious problem with ants in the house. We pointed that out. She came by and I don't think they dare come near the house anymore. Also, when we got the house, there was a problem with roaches too especially outside. But, she sprinkled whatever she had to sprinkle, and the word got out and the roaches didn't dare to come near the house as well.

When I requested deck maintenance/completion, I expected a thorough service to keep the pests out of my house. Instead, the service was awful. A four-thousand-dollar effort should provide results that anyone can expect. Instead, I had to fill in many of the holes that the expert obviously missed. My family deserve better.

I've been very happy with Orkin. I have them come in for carpenter ants. They call or text or even send me an email when the technician is going to be able to come out. If that's not good, then I’ll text them back and tell them to do it a different time. On the technician's second visit, he asked me if everything was doing all right. His name is Troy. He does a good job. Every 30 days, he comes. About a week before 30 days, I started seeing ants on the deck again. I told him about it and he sprayed them. Then they were gone for two weeks.

Jonathan is very thorough and does a great job always. He answers all of our questions and we have not had a past issue in quite some time. We have had other personnel through Orkin that have been good as well but we do think that Jonathan is the best so far. We have had other pest control Services in the past as well that have done very poor jobs.

I’ve been with Orkin for a decade and the technicians are thorough and friendly. We have had some techs that are like family. They offer great service and advice. Orkin even done mold underground protective layer, and set up payment plan for treatment. It was expensive, but helped tremendously. We live within city limits, so rodents was once a problem, but Orkin helped with this issue.

My service rep (Gavens **) provides me with regular monthly pest control services in a courteous and professional manner. One slight fault of Orkin is that I promptly pay for my annual termite inspection in February each year. Often, it is the summer months and I still haven't been set up for a home inspection. This results in me having to call the company. I do like my service rep (very much) who provides my services. I just feel that the inspection should be done earlier (in the cooler months) than mid to late summer. Thank you.

We love Orkin! Service is always prompt and courteous. The technicians are always friendly and ask if we are having any problems before they begin the service. Even while we were out of state for 2 months, they continued our service, so we didn't have any problems when we returned. We have recommended to our new neighbor who is also now a customer!

I have never been disappointed by the service professionals who have serviced my residential property. Over the years. Any time I have called they have came back & serviced my property at no extra charge. With service last that you doesn't get any better than that. And you can take my word for it.

My tech Sammy is the best! The rodent problem is gone and my insect problem is under control. I’m very impressed with the quality of service my technician provides me. I would definitely recommend Orkin to my friends and family in Michigan and Las Vegas and Los Angeles. Thank you.

I called and notified our service rep, Geery **, regarding a dead roach on our back patio. He came out right away and sprayed all around the house for roaches. We have had none since. Geery is always thorough and gets his job done quickly. He is good at what he does and is very friendly and very helpful too. Thank you to Geery and Orkin.

Great and professional service. I wouldn't have any other company. I have Orkin come every 2-3 months. I'm on their schedule for service to my rental. They are always very courteous and kind to my renter. They came one time too early, however I called and asked for a CC different time, they were very agreeable and rectified the problem. Thanks again for their service and expertise. I appreciate their as and response with a list of what they did. I use this for my records and tax purposes.

Orkin is always thorough when addressing our home and property treatment and maintenance needs. Orkin is very, very, very responsive to emergent concerns whenever we call. The Orkin technician is dependable and pleasant to work with. Orkin has always provided this level of service no matter where we have lived.

My expectations were met. All area were checked from top to bottom, the attic was checked, upstairs was checked. ….Also all area were checked on the outside. Sprayed for wasps, roaches, jumpers, you name it. He really took the time to make sure all was done. I would definitely recommend Orkin and for a peace of mind, the price is right.

Omar did a good job explaining why he was here since no one had responded to my call to PermaTreat for service so I was hesitant when an Orkin car showed up. He provided the service in a professional manner. While he was working my elderly husband fell backwards down 5 steps. I immediately called to Omar asking for his assistance which he very kindly provided and together we were able to get my husband back on his feet.

Great customer service and Orkin technician Tony is always on time and gives great service and makes sure we don't have any problems. If we ever need to change dates they are there to make the new times work for us. I would suggest orkin to everyone that needs them.

I've had the same technician for years. He's always been super kind, extremely professional, and very knowledgeable! The tech has always been very patient around my dogs and he's always mindful about them staying safe from any applications. When we had the wooden deck removed there was a huge problem with ants invading the house but Orkin responded to the problem quickly and there hasn't been an issue with them since.

My yard was sprayed on a day when rain begin less than 15 mins after spraying and lasted throughout the day. Apparently, it washed all of the chemicals off the grass. Since then, the mosquitoes were worse than before the treatment. I don’t sit in my backyard anymore because they’re so bad. I’m not blaming anyone because you can’t stop Mother Nature, but next time rain is in the forecast, I will not let anyone spray my yard. It’s a total waste of money.

Orkin's Service & Techs are FANTASTIC!. We've been using their Service 2 years now and they are ALWAYS very thorough and will answer all of your questions. Their Service gives us peace of mind with all the creepy crawlies. IF for some reason, you continue to have a problem, give them a call and they will return and take care of the issue. THANK YOU Orkin!

I've been a client for many years and have only been dissatisfied once, and Orkin rectified the situation (and let go of the person who did not do the work properly). I use the semi-monthly home service, they come back in between if needed. I have used termite prevention and nesting bee treatments.

We spent thousands battling an infestation a year ago and got rid of them and due to the weather we gotten another group trying to move in. Spoke to our regular sprayer who relayed it to the "specialist" who needed to come and check it out. He called once while I was in a meeting. I called Logan back several times and seems he does not wish to do his job with the follow up. We are thinking of terminating the contract now since we cannot seem to get them to do the paid services anymore.

Orkin has been nothing but great. I called them up and told them what our problem was last year. We had mice. They took care of that, and they've been out every two months since. The guys that we've had have been very friendly. They are talkative, but also businesslike. The first guy that came out, he recently had shoulder surgery and his replacement at that time was extremely nice as well. They were both very good. They are focused on what the problem is, the spraying of the house. We had an issue with ants and they took care of that as well. I would recommend Orkin. They had appointments and they kept to them. Even though I might have forgotten about them, they were here and they were on time.

Our Orkin man is delightful to see, and we like it when he comes over. Orkin calls us and tells us when he's coming again, and it's always the same experience. He comes about every three months, asks us questions and finds out exactly if there's anything new going on, then he checks everything really good and treats anything that he sees. He's a very pleasant man, and he talks to us and takes our concerns seriously. When we first got him, we had a couple of mice in here and some spiders. He's taken care of those, and he checks all the traps really carefully. He goes around the house, then he goes outside. He looks to see if we have any wasps nests because we have also had those. I’d tell friends to get Orkin.

I always have Kyle from Orkin, and he's wonderful. We're on a quarterly schedule, and they spray inside and out. They do a good job. Kyle is very reliable. He's always here when he says he'll be here. He always lets me know he's on the way when he's on the way so I'm not surprised. I've already told friends that Kyle is the guy to have.

I like that I have the phone number of the Orkin tech and that he calls me ahead of time. He'd say, "I'll be there in 10 minutes." or "I'm right in front of your house." They inform us precisely when they're gonna be here. Because more than half of the time, I'm not home. So I have the control to open remotely my garage, which was really good.

The techs are always pleasant and polite and they seem to be knowledgeable in all varieties of insects, both the crawling and the flying. We were having an ant infestation and since we've been using their service, Ilia, our regular service technician, and I agreed that we haven't seen an ant in ages.

We seem to be having more than normal spiders in our house. We had Orkin last month. There have been smaller black spiders, and today I killed a large brown spider. I have seen the black ones going in from around the front door foundation. The brown spider was in the kitchen-very large and fat. Maybe Orkin could come out and spray again?

I am extremely pleased with Orkin service. I know I will receive an email prior to their arrival. The gentlemen are always polite and extremely knowledgeable. During each service they let me know what that day's procedure will entail. I appreciate how polite they are and they even are aware of our dog's safety.

I just have to say, I should have done this long ago. I live on a lake and have always had trouble with spiders. Lots and lots of spiders. Orkin came and sprayed for these little devils, and I have had almost none. They also sprayed for mosquitos. I am beyond pleased. The gentleman that handles my account is exceptional. Very professional as well as personable. I do not write many reviews, but I am happy to write this one. Don't wait as long as I did to rid yourself of pests. I would have to give them 5 stars out of 5.

I love Orkin Pest Control. I was flea infested. And they got rid of them. The first tech I had, I was sad when he got transferred. But the next one that I have now is just as nice. Everybody was friendly and clean. You gotta go Orkin.

I have no complaints. I had a roach problem, and Orkin exterminated them like a pro! I have not had a bug problem since I hired Orkin Pest Control. Shout out to both the techs I have had. Shane and Will are both professional, friendly, punctual and knowledgeable! Thank you Orkin!

I am very satisfied. They always notify me of my next appointment weeks in advance. They let me know once they have arrived for service and always ask if I need any further service. A service report is issued showing what was done and problem areas to be aware of. They have been my pest control service for over 15 years.

The tech went above and beyond in helping to resolve my issue with carpenter ants, he was in communication with me about the situation, where they were coming from, how they were getting in, and what he did to combat the problem, hopefully this will fix the problem, I believe it will.

The guy I have currently is great. He just goes outside unless I need him to come inside. If I have a problem, I let him know. And they come in. The quality is good. The cost is not cheap, but it's not outlandish either.

I had a guy named Scott and he was wonderful. He explained everything and it all happened just like he said it would. I wish I had called Orkin a long time ago instead of trying to get rid of little crawly creatures myself. However he told me not to use anything other than what he did because it would interfere with what he did do. Thank you Orkin. I will recommend you to my other family that lives in the woods too, in fact they've already checked in with me to see how things are going. I'm impressed with the results and the price was good too. Again, I am a happy customer!

I wanted you to know how pleased I have been with your company’s service, and in particular with the service we have received from your technician, Jess. Jess is a consummate professional, providing outstanding service in every aspect of her job. She has patiently answered all my questions, provided authoritative knowledge, thoroughly explained what she is doing and why, exercised great care while on my property, and been extremely personable during each visit.

Shane has been very diligent in helping me get rid of the unwanted crawling critters that invaded my house. He explains what he is doing and why. We have succeeded in getting rid of the pesky critters. Now I am doing maintenance to keep it that way. He not only sprays inside but outside too and the perimeter of the house.

Orkin had already done our usual pest control on the perimeter outside our house. We discovered a dead roach in our den, and I called to have Orkin come back to check the inside. They promptly sent out tech, McHale, for the next day. He saw the carcass and explained it was a water bug hunting for water and they travel alone so we didn’t have an infestation. That was very reassuring. He did check areas inside where water is to be certain there was no sign of others. He was very professional and friendly. Great service!

Orkin advised me they were coming to my home to make the 2nd application of product throughout my yard. They came as expected, did the job and were gone in short order. I called Orkin to inquire about the quick response and how it was possible the application only took 15 min.+/-. I did receive a call back from Orkin to explain the process. Tom was kind and stated that the minutes spent were adequate to cover the area. He told me he could realize why I was concerned and if I was getting my money's worth of product applied. I stated that I was not unhappy, just needed an explanation. I accepted his word, he said further if I was unsure, he would come back and do a re-do. I said NO, that was not necessary since his routine was normal and he used all of the prescribed product. I consider Orkin a fair and honest Co.

I called Orkin to tell that I found a mouse in my house. Debra the receptionist told me that John would be at my house the very next day (June 20, 2023) between the hours of 12 - 2PM. No one called or showed up. I’m not sure what happened but would of appreciated some communication of what happened.

The Orkin team who take care of my home have always been super friendly and professional. I am impressed with the courtesy and professionalism that they exhibit every single day. They don't try to over-sell me on unwanted services and make themselves available 24/7 for urgent issues like "rodents/pests in the house". Customer service cannot be overrated and orkin separates themselves from the field with exceptionally polite and considerate service professionals.

Because it’s so many they was to return visit the next week. I haven’t heard from them and I been calling adn no response. If I had knew what I know now I would have save some money. I am have hard time keeping food. They get all in my refrigerator. I had to throw all the food out of my refrigerator away twice. Food is very expensive and I’m having a hard time. Someone can help me please as soon as possible.

Mr. ** is an amazing representation for Orkin. He is a true asset to Orkin and my family! Not only is he extremely thorough with each visit, he’s very friendly and personable! As an active duty service member, I’ve had a lot of homes, in many different states. So we’ve come across several different pest control companies, Orkin is by far my favorite!

Excellent service...my tech is very knowledgeable. Always answer my questions intelligently. She knows the products. I had what I thought were bees and didn't pay them any attention. She saw them and said..oh, I see you have carpenter bees. AND she saw wasp Hives. Of which she took care of both with products. Always look forward to my Orkin service...THE BEST.

Fulfill my request. Orkin had to double down on an insect problem and treat for it on a weekly basis until the problem was resolved. Since resolving that problem there has been no reoccurring problems. The problem was a sand flea infestation that started with loads of dirt and limestone that was delivered on my property. My original contracted pest control company didn't show up when scheduled after we agreed on a plan of attack. We made a plan and they didn't work the plan causing us misery. Orkin was contracted, a plan of treatments was made and they worked the plan and resolved the problem. I also can call and speak to the technician with any concerns.

Orkin has been fantastic. I usually have the same guy. He's very nice. I sometimes work from home with what I'm doing. I might be sitting at my kitchen table working on stuff. He would show up. I would be on a phone call, and I would wave him in. He would do his thing. We would do a quick wave, and he would be out of there. We have it done four times a year. We've had it a couple of times when we've had a lot of ants coming in or we needed a touch-up. They're fast. It doesn't cost us extra money because we're on that payment plan system.

I originally had Orkin Pest Control starting in 2000, back in a house I owned in Mesa. At that time they were out working on one of the neighbor's houses and the tech stopped by when they saw the moving truck, and asked if I wanted to be in. So, I tried them out and was happy with them and used them since. The techs were knowledgeable and friendly and I didn't have bug problems with them. When I moved into a condo, I couldn't use them. But I just recently moved into another house. So, I tried another couple other ones, and realized I needed to be back with Orkin. Orkin comes out in between treatments when I have a problem.

Every time Orkin Pest Control says they'd be here, they've been right here. They've done good so far.

Orkin Pest Control comes out once a quarter. I have mice, so they take care of them. In the summer, I have them spray for spiders. Everyone they send is very professional, good and thorough, and they text when they're coming and when they're there. They call to make sure that they've done everything they're supposed to, and when they leave, they text and say the tech has left.

Orkin Pest Control has been great. They're reliable and do a great job. Every three months, they spray the outside perimeter of my yard and the house, and I've been satisfied with their people and their products. I haven't had any bug problems.

We had basement treatment performed which had been arranged for several months. We were offered free/same as cash financing for 3 months. We signed the paperwork provided by Celeste, who used to work in the New Castle DE branch. After the treatment was performed about 1 1/2 weeks ago the technician confirmed the terms.

On our most recent service, the tech did some spot-spraying throughout the house along the floors by the wall and replaced several of the spider traps. Then, he went outside and put granules down around the outside of the house and wherever he saw a little hill of black ants or saw red ants. Also, we used to have major brown recluse problem and since hiring Orkin, I haven't seen one. The first month or two, I was still seeing a couple of them but after that, I didn't see anything. And if I have a breakthrough problem, like all of a sudden I'm seeing an infestation of spiders or ants, I can call them and they'd come out at no extra charge. The monthly charge covers the whole month. I recommend Orkin to everybody.

We had a really bad plague of rats during the COVID lockdown and it was so bad we couldn't get them. We had to call Orkin and we wanted to make sure we don't get them back. They got rid of the rats for us and they've been coming for maintenance once a month. They also spray around the house for creepy crawly things that get in the doors. The techs have been fabulous and really nice. They work really hard and they get the job done.

The people from Orkin are timely, efficient, and polite. I have nice dialogues with the tech.

We've always been very pleased with the young men that come out. They've been very good and polite. They're on time, do their job, and be on their way. We've never had any problems since using Orkin. We had one ant problem last year and they came out and took care of that very quickly. We'll continue to use their services. We recommend them to any of our neighbors if they happen to ask.

LAZARO ** is very professional, knowledgeable and always arrives at the earliest specified appointment window! I also love his great advice re. destructive critters & how to rid my home of them!!! Thanks so much for a fabulous choice in my Orkin technician!!!

My experience has been positive with Orkin and our pest control service member, Dylan. He is always kind, polite, and professional. He does a good job, and he offered to spray in my attic along with taking cobwebs down in front of my house. We appreciate his work along with that of Orkin.

Very professional, very courageous, very friendly, very timely, quality chemicals, advanced technology in pest control. I am very happy with Orkin pest control services and will continue to do business with them. Overall I am very happy with Orkin services offered to me for the past few years.

Ty was thorough and did the job just right! Covered the house from top to bottom and around the outsides as well..Showed up on time and was nice to have doing the job all over the house. We look forward to his bimonthly visits.

I have used Orkin in the past and always appreciated their friendly and helpful customer service. They also do a great job getting rid of the mosquitoes. I noticed the very same day as the application was applied. They waited for our dogs to be put away and are always polite and courteous.

A very positive Experience. Thank you for controlling my Ticks and Mosquitos and keeping me posted about appointments and Cancellations due to weather and concern for not being outside while spraying and for one hour after. Professional and Friendly.

Our technician arrived on time. He was thorough, professional and friendly. We reviewed his work and discussed the recommended service schedule. We gave him our check for your services and asked why we received a bill before service was done. He explained this to our satisfaction.

The technician was very professional. He heard my concerns and he deal with it without any hesitant. I certainly will like him to come again. He even gave me some suggestions to do. He did well. He was courteous. He was on time, and he let us know when he was in the front to provide the service.

While I have my favorite techs that have come to our home, they all have performed their tasks per agreements. Many have gone above and beyond. All have been able to stop and explain what they are doing and answer any questions I have. If I have concerns they make sure I am happy before they leave. I am very pleased with the service I have received!

My Orkin Spray Master Jerry is the best! Super thorough and informative. No visible spider webs outside after the visit and I've have had no visible bugs in my house for over 12 years. Orkin works, you should give them a shot!

The young lady servicing my home wasn’t very attentive, I told her about the spider webs, but she missed a lot. I told her about checking out the crawl space but I didn’t hear her going under the house. She treated some ants, but we still have some. Chris used to service our home. I never had any complaints with him, please have him come back for our service.

The Orkin specialist came on time and performed the scheduled treatment in a thorough and efficient manner. All questions were answered with genuine concern and helpful information. I would highly recommend Orkin for any home or business treatment or prevention. It is a great and reputable company.

I like the service we receive, my only concern would be. It would be nice to get a text or an email the day before the service, so we could be home that day. We need the service to be scheduled after 5:15 pm.

The employees of Orkin are very concerned about doing the job the correct way and making sure we have no problems. They can be relied upon to do the job effectively. They can also be trusted to be left alone in all rooms of the house. They are very personable and easy to talk to.

I have never had a problem. We have been with the company since 1991. They even replaced insulation for me several years ago in my present home. They helped us with a mouse problem in a previous home.

Excellent service from Paul at Orkin! He does a great job inside and out. Since he added the mosquito service to our property we have enjoyed the outside even more. He is always on time and gives us a reminder 2 days before he comes.

My experience with Orkin has always been positive. I have been using them for over 20 years with no complaints. Trish, the tech person is very good at explaining & answering my questions regarding gnats, ants & carpenter bees. I have called when I have a problem with them and they were eliminated.

Service is great and our technician is friendly and professional. I understand inflation, but the cost is beginning to cost a little more than I am able to afford. I might have to cancel my service soon or find an alternative to lower costs.

My family has used Orkin for many, many years. I find their service very satisfactory. The service people I have dealt with through the years have been very pleasant and have been very easy to work with. I would definitely recommend them to anyone.

Edward has been our service provider for many years - in our family home, and now in our apartment in downtown Lake Forest. He is always on time and very helpful, professional and courteous. We wish him the best! We recommend him highly.

I like to keep it short and straightforward. Orkin is the very best! Their knowledge, competitive pricing, customer service, and customer education are top quality. They always discuss their process and are helpful if you have questions. Don't take my word for it, try them out for yourself, and you'll be amazed too.

We have been Orkin customers for well over 20 years where we currently live and where we lived before. We are 100% pleased with the quality of service as well as the individuals with whom we’ve made contact. Yes, I would definitely recommend (already have) Orkin to friends and neighbors.

I always feel my Orkin technician really cares about taking care of us. He is very thorough and personable. He checks back with us regularly to ensure our needs are being met. I feel confident having Orkin handle our pest control, and I would not choose another service.

The service was very fast and reliable, they showed up on time, did a great job and cleaned up afterwards. I would not hesitate to recommend them to any of my friends and family and look forward to doing so. I greatly appreciate the fast and reliable service I received from Orkin. Thank you.

Chris is one of the best! He goes above and beyond and is so friendly. He makes sure that we are knowledgeable about what he is doing and preventative measures we need to take. Don’t change our tech! We love him.

Our technician efficiently performs his job and will answer all our questions. He starts outside and eliminates any pests. We seem to attract spiders, but we don't seem to have problems now. When he comes in, he sprays the normal areas and checks for any pests. We are pest free! A supervisor recently did an inspection to assure quality work. We were impressed. We are very satisfied with Orkin and our team.

We were doing an addition to the house and the flooring and the addition part wasn't completed. All of a sudden, we noticed that there were some unusual smudges on the floors and then, we noticed that there were some creatures that were gnawing through packaging on the shelf. It turned out we had a foolhardy bunch of rats. Our house is an 1850 vintage house and it has stone foundations. There were places where the stonework needed to be repointed. They could wiggle their way through tiny openings and they had decided this was a better source of wintertime warmth and there's food supply like crazy. So, I'd always heard that Orkin did a great job on all of their pest services. Plus, I drove by on a daily basis past where their Orkin shop was in Utica. So, I called them first and that was all I needed to do.

We've had a monthly service for about 41 years from Orkin on three different houses. If I needed somebody in between times, I would call. They do the inside and outside of the house. I like their tech a whole lot. He is very friendly and professional. He put foot things on his shoes and does a good job. We had some trouble in the past with some ants. We talked one time about some that we had behind the sofa that backed up to a fireplace. The fireplace is in the living room but the brick wall is in the family room in our den. The tech sprayed extra back there. They haven't come back this year. We have very little pest activity and I’m very pleased with Orkin.

I've got four services with them right now at my house, including for termites and pests. When I have an appointment, they would email me and let me know it's time. Then, they tell me what time they're coming and they call when they're on their way. When they get to the house, they always let me know they're there. Different technicians have always done this and I can't be happier with them and the way they service everything. I highly recommend it. It's a great service.

The gentleman who came out was extremely friendly and very helpful, and anything we asked of him was done right then and there. It was a perfect experience. We do the service by the back door, inside the garage, in front of the garage door, in front of the step and the perimeter of the house. Usually, there is no pest activity, which is why we've stayed with Orkin. We usually wait, make sure it has taken effect and then three days later, if we see anything, which we've only had that once, we can call Orkin back and they will come out, with no questions nor problems. We have a pet outside and the tech usually tells us that the chemicals that they use are pet-friendly. We have a desert tortoise so, we ask him not to do the grass and we still have had no issues with any bugs and ants.

I called yesterday and spoke to Jennifer, my local person that handles my Orkin service calls. The Orkin company has changed over from spraying the yard for mosquitoes to using these buckets. I have experienced bad results from these buckets. I normally can raise my window and my little dog and I can look out the window without any influx of bugs or insects coming into our house. Also, we could sit out the porch before, and when the yards were sprayed, we didn't have any issues about anything biting us. I explained to Jennifer yesterday, and even before then, that if this was the only service that Orkin could offer me as far as the yard maintenance, then I would have to cancel my service with Orkin and go with someone else.

I live in a mountain area with a log house, and the first year that we moved in, we had a terrible problem with those huge, terrible moths in our house. I was told that they can kind of get in sometimes because of the wood. The moths were all over the place, so I contacted Orkin. They come on a six-month schedule, May to October, once a month, and ever since then, the moth problem has been pretty well taken care of.

It's been great with Orkin. Victor comes, knocks on the door and asks if there are any special issues. I tell him if I have some concerns. Last time when he was here, there were some weeds that were growing in the back and off to the side, and he took care of them. They're not there now and it looks great. I always ask him for no pesticides in the garden areas where the flowers are so my butterflies will keep coming back, and he follows. The time before that, we had a couple of bugs that came out. They were dead, but they came out in the house. He came and sprayed in the house again.

Orkin lets me know before they're coming. It flows smoothly. Jason is our technician and he's been coming to our house for a long time. He's always super efficient and friendly. He does a good job. The treatment seems to work. We get wasp type things, and he'll knock those down. If there's any sign of little nest, he'll knock them down. We had one guy come out once and checked for termites, and so far, so good.

Orkin Pest Control does a great job, and they use an environmentally-conscious pest control. They know I have cats and small children in the house, and I'm very particular about that. My lot is very wooded, so occasionally, spiders get in, but that's normal. There was a weird year wherein everybody was having issues. I called Orkin, then they came right out the next day and re-sprayed and I hadn't had a problem after that. The tech, Glen, recently came to the house and did my bug spraying that they come and do every two months. We had a nice chat outside afterwards, and it's nice because I get the same tech every time. I'm comfortable with him being in my house.

I have regular pest control and termite service with Orkin Pest Control, and they come out every few months. Their customer service is top-notch. They're very friendly on the phone and they are really quick to wanna help take care of any rescheduling issues I might have. I do automatic payments, and if there's a payment thing that needs to be done, they're really prompt about it. They're courteous and swift, and I've never had a problem with any of my interactions, whether in person or on the phone.

So far, my experience with Orkin has been very good. I like their services. I had experience with another company, and Orkin seems to be more reliable. When they came out the first time, I was very pleased. The person that usually comes here, Terry, is very professional and friendly. He seems very experienced. I go out and tell him where the problem areas are and he focuses on those when he's spraying. They seem to be thorough except this last time when they sprayed two weeks ago. It wasn't as effective as we wanted it to be. The ants and spiders are invading so they're coming out again. They do that free of charge if the first spray isn't effective. I would recommend them.

I like Orkin's quick response and the reps' friendliness over the phone. We're very lucky. We've got a great guy that's been doing our house for the same six years. He is very informed. We had elm beetles and he kept me completely up-to-date the last two years on how to respond to them, and we don't have an issue like our neighbors do. It's awesome.

When we first moved into the house about four years ago, we could hardly sit out on our back deck due to mosquitoes. We called Orkin Pest Control and got them to come out and spray. They manage the schedules for us and we can say yay or nay. They come out once a month, between April and October, which is fine with us. We also have a yearly inspection because we've installed their bait stations for termites around our house as a preventative measure. They come out once a year, check them, and tell us what's going on. They look at the house and go in the attic. They seem to be very thorough.

Our Orkin technician, Fred, is awesome. He's been coming here for years. At one point, there was a change in person, and the new person was not as good as Fred. He's very thorough, he's very friendly, and professional. We have our service every quarter. It works. I don't have any bugs in the house. They'll come for a touch-up service if we need it, and there's not an additional charge for it. So, to me, it's worth it.

The first time I used Orkin was 29 years ago when we've been here in this house a year. Then they terminated it. I've been getting the service for about five years where they come every three months. Then they redid my attic with the installation and all sorts of stuff. So for the last 29 years, I've been using them on and off. The technicians are really good. They have good quality, always friendly and nice, and helpful and knowledgeable. What was really nice was when they got rid of the yellow jackets. If I ever had even a little flare up, if I called, they came right back out. I've hardly ever had a flare up. I appreciate Orkin. It's really good quality and they do what I want. There's a man named Jeff, and he's been the main guy for the last few years. He can't be beat. I even know other customers who really like him. He's got the personality. Plus, he's a good, hard, strong worker. The guy who came last time was good, too.

Orkin comes to my house and does their thing. They notify me before they come and they're very friendly. They show up when they say they're going to and they do the job. I would recommend using them.

When we called for Orkin to check us out we’ve already used a couple rodent companies and they did what they could do but we needed more. So Orkin seemed like the right choice because of their long work history. After receiving a quote and signing some paperwork to agree on the work to be performed. I was having serious buyer's remorse and did some other checking on pricing. I was looking at 7800 to get my attic done along with some concrete deterrents around my stoops and a year of rodent protection. When I looked at the contract and read the fine print, it stated that I had three business days to cancel it from the time I signed; it was the fourth day as I read it. That was the second indication that this was going to be a bad decision; the price being the first. But hey, I was desperate at that point. Even timeshares gave 5 days to cancel and they are the biggest shams. See where I'm going here.

We have been having Kevin spray and care for our home for several years now. He is always clean and caring about our home. He calls first and is always on time within the framework he has set. I would highly recommend Kevin and Orkin to family and friends.

It used to be Orkin Pest Control would send me the date that someone would come out, but now, they may pop up in the month that they're supposed to come, but it may be unexpected. What I try to do is call and find out when the appointment is. The recent technician came in and asked me if I had any problems. I explained that I had, and he went around the house. I have a couple of glue traps down, and he inspected them to make sure there wasn’t anything on it. If he saw some type of little crawly something, he would take it up. And he checked around things to make sure it was nothing going on. He would do that from the basement up until the second level, going through each room, and he would spray. And if I asked him not to do the closets, he would spray the perimeter.

Everything is going good....I'm just so glad we don't have problems with ants anymore...The people that come out here are always friendly and do a good job. I am happy with the service I get from Orkin. Thank you for always being there to help me....

The technician was delayed on an earlier job and he was very apologetic. I assured him that it was not a problem. He was very knowledgeable about my problem. He was pleasant, courteous and efficient. It was a very good experience as have been all our past ones.

I'm very happy with Orkin Pest Control and the person who comes out and does it. He is a good young man and he does what he's supposed to. He's very cordial. I'd like to have him back every time. I now hardly see anything.

Two techs visited on this call at different times. Justin was first to arrive Monday. Treated it for ants and to be sure asked his termite inspector, Kris come to ensure it isn't termites too. Both were informative based on their training and experience. They made the treatment process and dos/don'ts clear to ensure we kill the ants. Kris fully inspected the basement level after seeing where the ants were. Confirmed they were only ants. She explained that once the ants are killed, the next level of bugs comes forward unimpeded so, I was interested in the Powerspray to occur later. The ants are still walking across the dining table but not swarming at the windows as they started. The population is diminishing and living in the area isn't repulsive.

Nice professional associate. The reason for the four stars instead of 5 stars is that from the time of making the phone call to the time to schedule for the pick up was a few days. All associates have been very nice to deal with.

My experience with the agent that was surprise. The agent was female and she was very thorough. She worked areas where others didn't. I asked if she would be coming from now on. I was happy because she said yes. Since I hire Orkin, my life is so much happy. There isn't any bugs in my house. My backyard is also very clean from bugs.

Service techs are knowledgeable, courteous and efficient. I appreciate the reminders and calls advising arrival times, etc. I Have no complaints, only Wishful thinking that services costs less. It would be nice if techs were given booties to cover their shoes when entering the residence.

Our regular technician is very polite and seems very thorough. The treatments are working well enough that we currently need no modifications, enhancements or improvements to our existing level of routine periodic service. If anything, the treatments can't seem to keep up with small spider activity, since we live on a lake. Other than that, excellent.

Scott, the tech that services my home, is very thorough and professional. He services my home and outside decks. He also fogs the outside brush for mosquitos and flies. He is always on time and completes his work quickly and efficiently.

I’ve been with Orkin for years. Always been on time when said they would be, very respectful and done a good job. My last tech was very good, did what needed to be done and very good. I look forward to having Joseph as my regular tech.

Great customer service across the board! Kevin, "the termite guy" was always available with the info we needed while making our decision to move forward with his recommendations. Everyone with Orkin is very friendly and very knowledgeable regarding ALL of our Orkin needs. Josh, "the Orkin dude" who has been our regular pest control & mosquito technician is always great to keep in touch with texts regarding our appointments. Thanks so much!

.... The Orkin administration is unreachable, sends me overdue notices when I have paid and has lost my auto payment information. Their phone # does not work and their website does not work. I can't look at my account to see if they have received payment or what has happened to my auto pay preference. I cannot reach them by phone or email. Again, though, our actual Orkin human provider is just great.

I have been a customer of Orkin Pest Control for many years. The cost is reasonable. The technician who comes to do our service, John **, is excellent! He's thorough, friendly, professional, trustworthy and responsible. I would recommend them highly over other companies in the Berkshires.

We have had the same treatment administrator for 2-3 years and he is amazingly helpful and friendly. We get calls to confirm and the notify of when expected service will occur - LOVE that! And the bill is easy to pay right after via online connection.

I have only good words to say about Orkin services: technicians are knowledgeable, courteous and very efficient. And it is true that the technicians will come back to treat areas until the problem is solved at no extra cost.

I am satisfied with Orkins’s service. No more roaches, after a severe infestation which local company could not control. Professional, and very courteous service from technicians, especially Tyler who originally came out. The other two technicians have been very good as well. Wish Orkin had lawn & plant fertilizing service in my area.

Brandon, my Orkin man, is the kindest, most conscientious, sincere young man. He loves his job, and always goes the extra mile. He is always on the lookout for pests, or potential problems. What a stellar employee. In a world where everyone quietly quits, or demands attention, You should be proud that Brandon delivers the reliable and steadfast service Orkin promises with respect, responsibly, and with a kindness that is hard to find anymore. I feel that Brandon really deserves an extra recognition for his excellent service provided. Couldn't be happier with my Orkin service this year.

We had a serviceman, Ryan, that we really liked and we want him to return. He is very personable, and he let us know about services that we never knew existed, like spraying our yard for mosquitoes and our house for insects and keeping them away. He told us that they would spray the house and once the insects touched the house, they would go away and die. He also informed us the mosquito control would keep away not just mosquitoes, but also gnats and ticks.

Tony is the teammate who ensures that my house is protected against insects. He always goes the extra mile to get rid of any pests. If I find any issues between his monthly visits, he schedules a visit to take care of the pests.

Orkin Pest Control has been there when we needed them. They are professional, friendly, and do top quality service. I trust them to do the job right every time. If we have any pest issues, they send someone out to resolve them quickly. Thank you.

It's hard to get a person. I have to leave messages. And I couldn't get right through. They have to call me back. Because their staffing is inadequate as far as telephone service. I could be outside. My phone could be here. I wanna talk to them. I'm hiring hem to do my pest control. So, I have to sit around and wait for them to call me back? That doesn't fly well. I also don't like that Orkin Pest Control switches technicians. I like the guy to know my property. And I don't wanna re-explain everything to the new guy. But Orkin always rings the doorbell and introduce themselves, and ask if I have any issues that need addressing. I tell them what I need done and they do it. The scheduling is flexible. They tell me when they would come out. And if my grandkids were here, I don't want them here that day, that's the time we reschedule.

Outstanding job. Highly professional staff. Reviewed the job with me and family. Examined the entire property. Highly respectful of my home and property. Safety first was primary concern of the tech. Always on time. Gave excellent advice on mouse control.

My service gal, was wonderful. Explained out any questions I had. Told me each step she was going to do. Ensured me everything was pet friendly. She checked everything thoroughly! Hope she stays on our route! Thank you for all your wonderful staff, We have had through the years!