Orkin Pest Control Reviews
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About Orkin
Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.
Visit www.orkin.com- Free estimate
- Integrated pest management
- Residential and commercial services
- 30-day money-back guarantee
- Limited pricing information
- Not available in AK, WY, SD
Helpful Reviews
What is Orkin Pest Control?
Orkin, founded in 1901, has over 120 years of experience with pest control. It has more than 400 locations across the world, including branches in most U.S. states. The company provides pest control for homes and businesses and guarantees customer satisfaction. Orkin technicians go through 160 hours of training, including coursework from Purdue University and hands-on simulations at Orkin’s 30,000-square-foot facility in Atlanta, Georgia.
Orkin uses an integrated pest management approach (called A.I.M.) with the goal of causing the least possible harm to people, property and the environment. Every Orkin visit includes assessment of the situation, the implementation of specific, science-driven solutions and the monitoring of pest activity to ensure the control technique is working.
How does Orkin work?
To find out if Orkin can help with your pest problem and to get an estimate, you can call Orkin or fill out a form online to be contacted by a company specialist. Orkin may give you a price over the phone or visit your home for an inspection.
Orkin uses a three-step pest control process, which it refers to as A.I.M.: assessment, implementation and monitoring. An Orkin technician starts by inspecting your property. They then work with you to come up with a protection program, choosing tools, technology and products that have the lowest environmental impact. After treatment, Orkin monitors results and continues to check for pest activity.
Orkin services come with a 30-day money-back guarantee. If you choose a treatment plan and pests come back between treatment dates, Orkin returns at no extra charge. And if Orkin can’t solve your pest problem, it refunds your last payment. Orkin also promises to respond to customers within two hours and have someone at your property within 24 hours.
Orkin services
Orkin treats issues with the following pests:
- Bedbugs
- Termites
- Moths
- Hornets
- Fleas
- Crickets
- Scorpions
- Silverfish
- Carpenter ants
- Centipedes
- Roaches
- Mice
- Spiders
- Earwigs
- Ticks
- Mosquitoes
- Stinging insects
In addition, Orkin also provides these services: attic insulation to help residential customers save on energy costs and keep away pests; moisture control to prevent termite damage and mold; and lawn care for pest and weed prevention. Free inspections are available for each of these services.
Orkin price
Orkin determines pest control pricing based on a customer’s home, type of pests and other factors. The best way to get a quote for your specific situation is to contact your local Orkin branch. Getting a quote is free and comes with no obligations.
For example, we requested a quote for an annual pest control plan for a three-bedroom home in Tulsa, Oklahoma, that needed roach control. We received an estimate of two $195 payments over two months, followed by 10 more monthly payments of $48. That’s an annual total of $870.
Orkin Pest Control FAQ
What chemicals does Orkin use?
What chemicals Orkin uses depends on your specific pest situation. Orkin states that all chemicals it uses are approved by the Environmental Protection Agency and are safe for kids and pets. Orkin technicians provide documentation of chemicals they use during treatment. The company recommends you let your technician know if you are pregnant, have a newborn or have specific allergies. You can access product labels on Orkin’s website.
Does Orkin get rid of mice?
Yes, Orkin handles mouse problems. The process starts with a technician performing a rodent inspection to find out what species is present. Treatment may include both chemical and nonchemical methods.
Who owns Orkin pest control?
Orkin is owned by Rollins, Inc., a pest and termite control company based in Atlanta.
How much does Orkin cost for roach control?
The cost of roach control from Orkin depends on your property and other factors. For an annual plan for a three-bedroom house located in Tulsa, Oklahoma, Orkin quoted two monthly payments of $195, followed by 10 monthly payments of $48.
Is Orkin safe for pets?
Yes, Orkin’s chemicals are safe for pets, the company says, as long as pets are kept away from treated surfaces until they are dry, which can take one to two hours. Pets don’t have to be out of the house during treatment, but Orkin says it can be helpful.
Does Orkin get rid of bedbugs?
Yes, Orkin offers bedbug control and removal service. Its ongoing detection service may not be available in all locations, though. It may also charge an inspection fee.
How does Orkin treat termites?
Orkin customizes plans for termite infestations using several treatments, including Termidor liquid treatment, Orkin Dry Foam, OrkinFoam, and Sentricon bait and monitoring. Your pest control specialist will tell you which of these treatments will work best for your particular infestation.
Does Orkin do payment plans?
Yes, Orkin customers can pay monthly. Speak with your local Orkin branch about setting up a payment plan for pest control services.
What does Orkin use to kill roaches?
It depends on the specific infestation in your home. An Orkin pest control specialist will discuss which chemicals, if any, will work best for your situation.
Does Orkin do free inspections?
Orkin offers free termite inspections. It also offers free pest control quotes. For more information, call Orkin or fill out the contact form on its site.
Still have questions?
Is Orkin worth it?
Orkin is one of the most experienced pest control companies around, with over 120 years in business and nearly 2 million residential and commercial customers throughout the world. Its technicians go through extensive training in Orkin’s approach to integrated pest management. However, it’s a good idea to read reviews and compare Orkin with other pest control companies before making a decision.
Orkin Reviews
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Reviewed March 30, 2026
Orkin Pest Control is A+ all the way and they hire the best technicians. They are very conscious of the fact that my husband needs people here in the mornings only because he sleeps in the afternoon and they're great about accommodating us. Dustin came and did our inside maintenance. He usually puts up with my dogs barking at him and he headed them all. He's professional, very conscious of everything, and does a nice job. He speaks with my husband who had a stroke. He says hello to him and treats him like a person. We like that. He goes above and beyond. He makes sure he puts those booties on even though we tell him he doesn't have to. Everything has been good since he has been doing stuff here. However, the mosquitoes get worse every year and we have to keep calling. It's something about Orkin's formula. Other than that, everything is wonderful. We like our service and I trust Dustin in my home.
Hello Mary. Thank you for the wonderful review! We’re so glad to hear how much you appreciate our team and the care Dustin provides. It means a lot to know he’s respectful of your home, your pets, and your family, and that he consistently goes above and beyond to make you feel comfortable and supported. We also appreciate your feedback regarding mosquitoes, as it helps us continue improving our services. Thank you for trusting Orkin and for being a valued customer!
Reviewed March 28, 2026
I was having a roach problem. I called numbers randomly and I spoke to a person from Orkin and he said they could set me up and he gave me a discount to start my service. It was a deal. The service was set to come every three months. With their initial visit, I had them come out two weeks later because I was still seeing roaches and they came out. Then, they've been out two times after that. I've had a great experience with them. It's always been the same technician and I appreciate that. His name is Kyle, and he's been great. I live in a garage apartment in the back of a house. So, I don't have to give him directions. I feel comfortable because it's not like a new technician every time. I haven't seen cockroaches since the last time he was out. I was very satisfied. Overall, the service has been really good. It was at a good price and it was effective.
Hello Amy! Thank you for sharing your experience! We’re glad to hear you’ve had such great results and that our team was able to address your roach concerns effectively. We’re especially happy to know that having the same technician, Kyle, made you feel comfortable and confident in your service. It’s great to hear the treatments have been successful and that the service has been both effective and affordable. Thank you for choosing Orkin, we truly appreciate your trust!
Reviewed Aug. 9, 2026
The technician who came to treat my problem with ants in the kitchen was terrific. He was experienced and gave me peace of mind that he could take care of the problem. He was very thorough using a gel and spray in the problem areas and left traps in the kitchen and basement. I have not a problem since. However, 2 days later 2 guys from Orkin showed up even though I wasn’t expecting them and claimed they were there to do a home inspection as part of my service. They found nothing in the house and went outside to check for problems. They returned and one guy was holding a clump of dirt that he dug up close to the foundation that he said contained termites. He scared me with a scenario that termites could be eating through the foundation and came up with a treatment plan for $4,000.
I was shocked but I initially agreed to it. I then spoke to other neighbors and learned that termites are native to this area and often found in the dirt but that doesn’t mean they’re tunneling into the house. I canceled the treatment and the guy continued to use scare tactics to get me to change my mind. I told him I wasn’t comfortable going forward with the treatment and would get another inspection and estimate from another company if there seemed to be a problem. I didn’t appreciate being pressured and that tainted my experience a bit. I did sign up for quarterly treatments with the technician who treated my house and I am happy to continue doing business with Orkin because of his experience and professionalism.
Hello Barbara. Thank you for taking the time to share your experience. We're delighted to hear that your initial service visit was such a positive one and that our technician provided the thorough, professional treatment needed to resolve your ant issue and give you peace of mind.
We also appreciate your honest feedback regarding your inspection experience. We understand how uncomfortable it can feel when recommendations come across as unexpected or overwhelming, and we're sorry to hear that this part of your experience left you feeling pressured. At Orkin, we strive to provide clear information that helps customers make informed decisions about protecting their homes, and your feedback is invaluable as we work to improve.
We're grateful for your trust and are especially pleased to know that the professionalism and expertise of your technician earned your confidence and your decision to continue with quarterly service. Thank you for giving us the opportunity to serve you, and we look forward to providing the high level of care and support you expect from Orkin.
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Reviewed June 26, 2026
I had a lot of mice and it was a problem I never had in this house before, even though I've got woods right behind me. But it got to the point where it was something I couldn't control. I had to bring somebody in to deal with the problem. I used to be a commercial property manager and I had used Orkin in the past as well as a couple of other companies. I decided to use Orkin and they did a very thorough job of it. The mouse problem was eliminated and I was very pleased.
I had the same tech for the first several instances that they were here, and there have been different techs since then. They've done work on the exterior of the house and they haven't done any work on the inside of the house recently. But they've all been very professional and they communicate well, especially the first fellow that I had who came out and really helped solve the mouse problem. I've also always gotten text messages to confirm appointments, which I appreciate. And the little bit of contact I had with any office staff was positive as well.
Hi Linda! Thank you for your detailed feedback and for choosing Orkin again. We’re glad to hear your technician was thorough, professional, and able to effectively resolve the mouse issue, that’s exactly the level of service we strive to provide. We also appreciate your kind words about our team’s communication and appointment updates. Your trust and continued support mean a great deal to us, and we’re grateful for the opportunity to serve you!
Reviewed June 18, 2026
Orkin Pest Control's tech came and explained to me everything, the process with the first time and the second time, and how long it would take to come back again to do it one more time. I'm pleased with the visit with him. Also, the experience we have with talking to Orkin and making the appointments have been good. The problem we have in my house was just black little ants. We haven't seen much anymore, just one here and there. I haven't been able to see much ants like I used to inside or outside. My daughter sees spiders ones here and there in her house, but not like she used to. It’s working out already with the product.
We recommended Orkin with some of the neighbors who ask when they see the vehicle up there. Two neighbors down from me and across the street have problems with the black ants as well. I told them that the first time that the guy came over, we would see some activity. He came in the second time, and we haven't seen much activity anymore. I asked the guy to give me a couple of cards, so that's what I hand over to the neighbors.
Hi Usiel! Thank you for your kind feedback and for choosing Orkin. We’re glad to hear your technician clearly explained the treatment process and that you’re already seeing a significant reduction in pest activity. It’s wonderful to know you’ve had a positive experience both with our service and scheduling, and we truly appreciate you recommending us to your neighbors. Thank you again for your trust and support, we’re grateful to serve you!
Reviewed June 17, 2026
I get the same guy for the regular service. He was good. He explained everything to me. He did the treatment and said I should have an inspector out. So, I had an inspection done, and he told me that my attic needed to be re-insulated, that the insulation in there had feces in it, and that was toxic. So, he gave me a bid on clearing the whole ceiling out and re-insulating it. It was 18,000. It seems a little high. So I decided to clean it out myself, remove the insulation, and vacuum. It reduced the bid to 13,000. So, we saved a little money there. But 13,000 still seemed a little high. So, I continued working on it and reinsulated it myself.
On the regular service, Orkin comes out and they'll go after the roaches and the spiders on the outside. They make sure everything is good inside and out. One time, they will go after more or less the roaches, and then another time will go against the outside stuff, like spiders and vermin. I had a rat problem and we've pretty much taken care of that. The service guys always come out and they are pretty friendly. They explain things to me, and we make a plan of attack.
We also appreciate your feedback regarding the inspection and insulation recommendation. We understand that pricing and scope of work are important factors when making decisions for your home, and we respect your initiative in exploring options that worked best for you.
Reviewed June 15, 2026
When I started out with Orkin, I had beds bugs, and they got rid of that for me. Now, if I got spiders, I'll tell them and then they'll spray accordingly in the areas that need it inside and out. There's a certain part of the spring where the spiderwebs are all around the house. Orkin will go through it, and they'll get rid of all of the spider webs while they're spraying, too. Their guy goes from second floor to the basement. The guy who comes out does a really good job, but they had one guy that came here and all he did was outside and he left. I asked what about the inside because that was supposed to be part of the deal. They said, this other guy was doing a fallacious job. Other than that, I had no problem at all with the reps at Orkin. They send me a note and a text, and I’ll set myself around it.
My son has a fear of flying stuff like wasps and every once in a while, he'll get a wasp in his room. We just can't figure out where it's coming from. So, I just have the guy come, pull the curtains back and spray up top to see if that does it, and sometimes it's all right. I had one yellow jacket nest, and I showed them where it was. He sprayed it up there and I haven't had problems with them any more either.
Hello Joseph. Thank you so much for your continued trust and for sharing your experience with us! We’re thrilled to hear that we were able to successfully take care of your initial bed bug concern and continue to support your home with ongoing pest control needs. It’s great to know your technician is thorough, addressing everything from spiders and webs to treating specific areas of concern inside and outside your home. That level of attention and care is exactly what we strive for, and we’re glad it’s making a difference for you and your family. We also appreciate your feedback regarding the previous visit that didn’t meet expectations, as consistency is very important to us. We’re especially happy to hear that treatments have helped with concerns like wasps and yellow jackets, and that you’ve seen improvements. Thank you again for your loyalty and for allowing us to help keep your home comfortable and protected, we truly appreciate you!
Reviewed Aug. 10, 2026
I wish I had gotten his name. He was friendly, professional and very knowledgeable.
Hi Jodie. Thank you for your kind words! We're so pleased to hear that your technician provided such a friendly, professional, and knowledgeable experience. Taking the time to answer questions and ensure our customers feel confident and informed is something we value greatly. While we're sorry you don't recall his name, we're grateful you took the time to recognize the outstanding service he provided. Thank you for choosing Orkin and for sharing your experience. We truly appreciate your trust and support!
Updated review: Aug. 16, 2026
I’m very happy with Orkin’s follow-up service. They came back for a second visit to address our yellow jacket problem, did a great job, and removed the nests. We’re very pleased with the results and the service we received!
Original Review: Aug. 9, 2026
The first visit was great! Follow-up visit not good. We still have some bees and pointed the two locations we are still seeing them. Tech told us there’s no way to completely eliminate them. He did not have a ladder and he needs to treat the upper floor by the bedroom window on outside of house. He sprayed but did not get exactly where the bees are and we need the powder to totally eliminate them but he did not use powder. We were I unhappy with the follow up visit.
Hi Cynthia. Thank you for taking the time to share your feedback. We sincerely apologize that your follow-up service did not meet the expectations set by your initial visit. We understand how frustrating it is to continue seeing bee activity after treatment, especially when you clearly pointed out the areas of concern and were hoping for a more comprehensive resolution. We're sorry to hear that you felt your concerns were not fully addressed during the follow-up appointment. We understand your disappointment regarding the treatment approach and the difficulty in accessing the area near your upper-floor window. Our goal is always to provide thorough service and clear communication, and we regret that your experience left you feeling dissatisfied. We truly appreciate your honest feedback, as it helps us better understand where we can improve. While we're glad your first visit was a positive experience, we're sorry that the follow-up did not provide the same level of confidence and satisfaction. Thank you for bringing these concerns to our attention and for giving us the opportunity to serve you.
Reviewed Aug. 9, 2026
Ashley was very informative, taking the time to tell us about the treatments he was using and hot-spotting areas of concern. He gave us a lot of information we were not aware of concerning our specific type of roach (German). We were extremely pleased with his visit.
Hello Charlene. Thank you for your wonderful feedback! We're thrilled to hear that Ashley provided such a thorough and informative service experience. Taking the time to explain the treatment process, address areas of concern, and educate our customers about the specific pests they're dealing with is an important part of the service we strive to provide. We're especially glad that Ashley was able to share helpful information about German roaches and give you greater confidence in the treatment plan. Thank you for choosing Orkin and for taking the time to recognize Ashley's hard work. We truly appreciate your trust and are grateful for the opportunity to help protect your home.
Reviewed Aug. 9, 2026
I needed to talk about my account. Sent an email and Eric called me in a timely manner and answered all my questions. He's always helpful. So far, dealing with Orkin has been a good experience.
Hello Cheryl. Thank you for sharing your experience! We're delighted to hear that Eric responded promptly and took the time to answer all of your questions. Providing helpful, timely support is an important part of delivering the service our customers deserve, and we're glad Eric continues to make a positive impression. Your kind words mean a great deal to us, and we're grateful to know that your experience with Orkin has been a positive one. Thank you for choosing Orkin and for trusting us with your pest control needs!
Reviewed Aug. 9, 2026
Alex P has done a great job! He helped explain everything and the different bugs I see that are not harmful and will now not see more of. He closely looked at every corner to see if we didn't miss anything and sprayed the ant colonies that are not near the house which we appreciated.
Hello Zoha. Thank you for your wonderful feedback! We're delighted to hear that Alex provided such a thorough and informative service experience. Taking the time to explain pest activity, answer questions, and carefully inspect every area of concern is an important part of the service we strive to deliver. We're especially glad that his attention to detail and proactive treatment of the ant colonies gave you added peace of mind. Thank you for choosing Orkin and for recognizing Alex's hard work. We truly appreciate your trust and look forward to continuing to protect your home!
Reviewed Aug. 8, 2026
Derek is so awesome. Very friendly. Does an awesome job. This is worst have ever had. Wasps. The company is awesome. Being allergic to wasps. They are great to get here and spray. I'm very pleased with company and job they do.
Hi Donna. Thank you for your wonderful feedback! We're so glad to hear that Derek has provided such friendly and dependable service. We understand how concerning a wasp problem can be, especially when allergies are involved, and we're pleased that our team was able to respond quickly and help give you peace of mind. Your kind words about Derek and our company mean a great deal to us. Thank you for trusting Orkin with your pest control needs and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to serve you!
Reviewed Aug. 8, 2026
Melvin was amazing. Please let us keep him as our technician! Super detailed oriented and understood our specific needs. He took his time and explained everything clearly. We were very impressed. Thank you!
Hello Lori! Thank you for your wonderful feedback! We're thrilled to hear that Melvin made such a positive impression. Taking the time to understand each customer's unique needs, provide detailed service, and clearly explain the treatment process are all qualities we value, and we're glad Melvin delivered such an exceptional experience. We'll be sure to share your kind words with him. Thank you for trusting Orkin with your home and for recognizing Melvin's dedication and professionalism. We truly appreciate your support and are honored to serve you!
Reviewed Aug. 8, 2026
The techs were very friendly and helped us out a lot. They gave us tips on how to keep the insects out of our house. They also did a very thorough job including the attic, everything outside and inside. I love that the pesticide is not harmful for humans or pets. The stuff you can buy at the store is poisonous for animals.
Hello Camilla, Thank you for your kind review! We're delighted to hear that our technicians provided such friendly, thorough service and took the time to share helpful tips for keeping pests out of your home. We believe that educating our customers is just as important as treating the problem, so it's wonderful to know you found their guidance valuable. We're also glad that our treatment approach helped give you peace of mind for both your family and your pets. Thank you for trusting Orkin with your home and for taking the time to share your experience. We truly appreciate your support and look forward to serving you in the future!
Reviewed Aug. 8, 2026
You charged $179. To come out for a possible rat issue, checked around, sprayed a little spray for ants and termites. That's it. I ask for a box for the rats to be ordered now over a week ago. No one has contacted me about it even though you charge an extra $50 bucks for that??? So I'm unsure of what the service was even for? Maybe 3 mice traps and a little spray??
Hello Diana. Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you've experienced. We understand why you would feel let down after investing in a service and not receiving the follow-up communication or level of resolution you expected. We’re especially sorry to hear that you were left with questions about the value of the service provided and that you did not receive an update regarding the rodent bait station you requested. Clear communication and thorough service are essential to earning our customers’ trust, and we regret that we fell short in your experience. We understand how frustrating it can be to feel that your concerns were not fully addressed, particularly when dealing with a potential rodent issue in your home. Your feedback regarding the service performed, the follow-up process, and the lack of communication is appreciated and will be taken seriously as we work to improve our customer experience. Thank you for bringing these concerns to our attention. While we're sorry we did not meet your expectations, we truly appreciate the opportunity to learn from your feedback and the chance to serve you.
Reviewed Aug. 8, 2026
Orkin Pest Control and their technician Tom ** are in a class by themselves. TR as he likes to be called is the most knowledgeable gentleman I have ever met. He is most helpful with explanations, times for treatment, yard pests and chemicals, etc. He is most accommodating when scheduling times and is prompt and courteous. We could not have asked for a better Orkin "friend".
Hi Bruce! Thank you for your wonderful feedback! We're honored by your kind words and thrilled to hear about the exceptional service Tom (TR) has provided. His knowledge, professionalism, and commitment to helping customers understand their treatment options are qualities we value deeply, and we're glad they've made such a positive impact on your experience. It's especially meaningful to hear that his courteous service, flexibility, and reliability have earned him the title of an Orkin "friend." We truly appreciate your trust in Orkin and are grateful for the opportunity to serve you. We'll be sure to share your recognition with TR!
Reviewed Aug. 8, 2026
I hired Orkin for a mouse problem. The first time I had a specialist come, he set a few traps because I had done most of that part beforehand. The issue didn’t get resolved. I called and Orkin sent another technician who set 3 traps and called it a day. I had to go to Home Depot and buy more traps and copper net because certain spaces weren’t even investigated by the technician. When I called to have someone again come, it would be a charged service. For the money you pay to get an issue resolved, setting traps anyone can do. Orkin didn’t resolve my issue. I’m very disappointed and would not recommend the company to anyone as it’s a waste of money. It’s better to just buy traps and set them yourself.
Hello Agnes. Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment you've encountered. We understand how stressful and disruptive a mouse problem can be, and we regret that your experience did not meet the level of service and resolution you expected from Orkin. We are sorry to hear that you felt your concerns were not fully addressed and that you were left having to take additional measures on your own. Our goal is always to provide thorough inspections and effective solutions that give our customers confidence and peace of mind, and we understand why you would be disappointed when those expectations were not met. We truly appreciate your candid feedback, as it helps us identify opportunities to improve both our service and customer experience. While we're disappointed to learn that we did not earn your recommendation, we're grateful you brought these concerns to our attention.
Reviewed Aug. 8, 2026
I was impressed with how quickly Orkin could visit and treat my stinging insect problem. The Orkin exterminator explained the process well and offered to return if the first treatment was not successful. One treatment took care of the problem. I was happy that Orkin charged approximately the same price as the local exterminator who canceled my appointment due to the heat wave. My pet was stung by the yellow jackets and Orkin really helped me out. I will be an Orkin customer from now on.
Hi Mary! Thank you for sharing your experience! We're so glad we could be there when you needed help with your yellow jacket problem, especially after your pet was stung. It's wonderful to hear that our technician responded quickly, clearly explained the treatment process, and delivered a solution that resolved the issue with just one visit. We’re also pleased that we were able to provide the timely, dependable service you were looking for at a fair price. Your trust means a great deal to us, and we're honored to have earned your loyalty. Thank you for choosing Orkin and for welcoming us as your pest control provider for years to come!
Reviewed Aug. 8, 2026
The man that came with very friendly and professional. And didn't make me feel bad for being in the situation I was in. He was very thorough and explained everything to me in detail make sure I didn't have any questions, etc.
Hello Kendra. Thank you for sharing your experience! We understand that pest concerns can be stressful, and we're so glad our technician helped put you at ease. Providing friendly, professional service without judgment is something we take great pride in, and we're pleased to hear that he took the time to thoroughly explain everything and answer all of your questions. Thank you for trusting Orkin to help with your situation. We truly appreciate your kind words and the opportunity to serve you.
Reviewed Aug. 8, 2026
Preston was great. Extremely professional and a very thorough. Couldn't have asked for a better experience. I would recommend this service to anyone with a pest problem. He treated my home for fleas and killed two yellow jacket nests.
Hello Eddie. Thank you for taking the time to share your experience! We're thrilled to hear that Preston provided such professional and thorough service. Addressing your flea concerns and eliminating the yellow jacket nests with care and attention to detail is exactly the level of service we strive to deliver. We'll be sure to share your kind words with Preston and recognize him for a job well done. Thank you for your trust in Orkin and for recommending us to others. We truly appreciate your support and are grateful for the opportunity to help protect your home!
Reviewed Aug. 8, 2026
Our experience so far is great and our Tech Emily has been wondering with us, very responsive when it comes to scheduling or if we need an additional visit. We are recommending Orkin for any pest control services.
Hello Alise! Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had such a great experience with Orkin and that Emily has provided the responsive, attentive service you deserve. Being available when our customers need us and making scheduling as easy as possible are priorities for our team, and we’re delighted Emily has made such a positive impact. Thank you for your trust and for recommending Orkin to others. We truly appreciate your support and look forward to continuing to serve your pest control needs!
Reviewed Aug. 8, 2026
Thus far, we’ve had a great experience with ORKIN. The technician, Mario, was very friendly, helpful, and compassionate, and he listened intently while we described our situation. He assessed the problem, then went about diligently solving it. I’m looking forward to our next appointment, and am pleased that our pest problem will soon be a thing of the past.
Hello Mitchell. Thank you for sharing your experience! We're delighted to hear that Mario provided the friendly, compassionate, and attentive service that we strive to deliver. Taking the time to listen, thoroughly assess the situation, and develop the right solution is an important part of helping our customers feel confident and supported. We'll be sure to share your kind words with Mario. We truly appreciate your trust in Orkin and are grateful for the opportunity to help resolve your pest concerns. We look forward to continuing to serve you and making your pest problem a thing of the past!
Reviewed Aug. 8, 2026
Orkin took care of installing my termite baiting system at my new construction house! They did a great job! I would recommend them to any builder that needs an option for new construction treatments.
Hello Michael. Thank you for your kind recommendation! We're honored to have been part of your new construction project and are thrilled to hear you were pleased with the installation of your termite baiting system. Providing reliable protection and quality service from the start is our goal, and we're glad our team delivered. We truly appreciate your trust in Orkin and your willingness to recommend us to other builders. Thank you for choosing us, and we wish you many years of comfort and peace of mind in your new home!
Reviewed Aug. 8, 2026
Jesse was fantastic! He was very thorough and answered all my questions! He was early, told me about all my options, explained everything in detail for better understanding, and was very polite and professional. He smiled the entire time and even listened to my 4 year old ramble on about his Hot Wheels. I really appreciate that!
Hello Haleah! Thank you so much for your wonderful feedback! We are delighted to hear about your experience with Jesse. Providing thorough service, clear communication, and taking the time to answer every question are all things we strive for, and we're thrilled Jesse delivered that level of care. We especially love hearing that he made your little one feel included and took the time to listen to his Hot Wheels stories! Thank you for recognizing Jesse's professionalism, kindness, and dedication. We truly appreciate your trust in us and look forward to serving you again in the future.
Reviewed Aug. 6, 2026
I will give them one star for scheduling accommodations, however, after multiple attempts over 2-3 months we still have moles. They spent 15 minutes each visit. Their cost of $500 was not worth it. Sure wish we had just spent it at Lowe’s. If you have moles do not call Orkin.
Hi Holly, thank you for your feedback. We apologize for your experience and understand that you're frustrated with the outcomes and time invested. Your satisfaction is important to us, and we would like the opportunity to resolve this for you. We appreciate you bringing this to our attention, as it helps us improve.
Reviewed Aug. 6, 2026
Ken ** was my rep. He went above and beyond to assist me with issues because of a date issue by the subcontractor. Going to my home to turn power and AC back on because of the delay after I left for the fumigation. He went out of his way to assist even before and after it was done. Thank you, Ken. The boss agreed to compensate me for the 2 days of extra wait time, which I am grateful for. I hope that check comes soon. Thank you, Ken. You do Orkin proud.
Hi Barbara! We're thrilled to hear about the exceptional service Ken provided! His dedication in making a special trip to turn the power and AC back on truly shows his commitment to customer satisfaction. It's fantastic to know our team was able to agree on compensation for the inconvenience. Your appreciation is invaluable to us, and we'll always strive to go above and beyond for our customers. Thank you for choosing Orkin!
Reviewed Aug. 3, 2026
Very Very dissatisfied. We saw termites and contacted Orkin. They came and we hired them based on their agreement to return ‘free of charge’ if we saw any new termites. This was September 2025. Fast forward to April 2026 and termites were everywhere outside and in the house. We made several calls and were told we would be called back. After a few days we called again and asked to speak with a manager and they said someone would come out to check. As of today August 3, there has been no call backs after at least 6 calls. Please DO NOT waste your money and time believing or waiting on these people. They are expensive and you expect better service. I would never use them again. So please stop sending your infuriating letters asking for payment renewal when the service has been subpar since April 2026. Look elsewhere…ORKIN is not reliable.
Hi Terrific, we thank you for sharing your experience. We're sorry for the lack of follow-up and continuous insect issues. It's not the level of service we aim to provide, and we acknowledge the frustration this has caused with customer support and billing. Your feedback is valuable and helps us address these critical matters. Thank you again for bringing this to our attention.
Reviewed July 30, 2026
Orkin was supposed to come out today somewhat time between 9 o'clock and 4 o'clock. I made the appointment a week ago and I stayed home from work today. I have roaches everywhere. And bugs I don't recognize. I need to be here when they come out and they never showed up. I could see that there were never any Orkin trucks in my apartment complex today. Their big excuse is that they got called off the premises for an emergency meeting and then an emergency job. How about me? I'm an elderly man with cardiac issues. Aren't I an emergency? Orkin is feeding me a lot of crap there's no excuse for not sending someone out to do the work when they had several days notice. I've been waiting long enough now I'M GOING TO HAVE TO ABANDON MY APARTMENT BECAUSE ORKIN NEVER SHOWED UP.
What's more, I took the day off so I could be present so I could show them all the places roaches are coming out of. I have to work Saturday to make up the time and to get my own work done. If I knew Orkin wasn't coming I could've gone to work today and I could've had Saturday a day off to enjoy summer weather. Meanwhile who is going to pay my expenses because I HAVE TO ABANDON MY APARTMENT BECAUSE ORKIN NEVER CAME OUT? Thanks a lot Orkin. You really know how to treat senior citizens.
While unexpected scheduling issues can occur, we recognize that better communication should have been provided. We are disappointed to hear that your experience left you feeling unsupported, and we take these concerns seriously.
Reviewed July 25, 2026
I wish I could give zero. Worst company I've dealt with. Tried to lie and bully me into buying something I didn't need. Rude on the phone and they took my money after I paid them cash. Please stay away from them.
Hello Black Horse Empire LLC, We're very sorry to hear about your experience and understand your frustration. Providing honest recommendations and respectful service is extremely important to us, and we're disappointed to learn you felt we fell short. We appreciate you sharing your feedback, as it helps us improve and better serve our customers. We wish you all the best moving forward.
Reviewed July 20, 2026
I called Orkin to remove fleas and mice. During the first appointment the inspector said there were no sign of mice. Sprayed the house but not the exterior like I paid for and left. Next appointment guy just came to do the inspection. Next appointment was changed by Orkin multiple times. The woman sprayed inside, and outside but failed to spray upstairs where my dogs sleep. Had an appointment I booked weeks ago for them to come and do what I paid them to do. Day of appointment they scheduled for 5 days out. DO NOT hire this company. They do not care about their clients.
Hello Adriana. Thank you for taking the time to share your experience. We're truly sorry to hear about the frustration and inconvenience you encountered throughout your service. We understand how disappointing it is when appointments are rescheduled, treatments are not completed as expected, and communication falls short of the level of service you deserve. At Orkin, we strive to provide thorough, reliable service, and it's clear we did not meet those expectations in your case. We sincerely apologize for the negative experience and appreciate you bringing these issues to our attention. Your feedback helps us identify opportunities to improve and better serve our customers moving forward.
Reviewed July 14, 2026
Orkin oversells unnecessary services. In one case they said an entire deck needed to be replaced because of “internal” termite damage and when the deck was replaced there was no evidence anywhere of termites. The company basically told us to F-O. But they did fire the guy.
Hello Mike. Thank you for sharing your feedback. We are sorry to hear about your experience and understand how frustrating this situation must have been. At Orkin, we strive to provide accurate recommendations, transparent communication, and exceptional service, so we're disappointed to learn that we did not meet your expectations in this instance. We appreciate you bringing these concerns to our attention, as customer feedback helps us improve. While we're glad corrective action was taken, we regret the impact this experience had on your confidence in our services. Thank you for taking the time to share your perspective. We value all feedback and remain committed to earning and maintaining your trust.
Reviewed July 11, 2026
We have some really weird bugs out here. I called out Orkin. We have 2.5 acres, and they couldn't get it any closer. They aren't the cleanest people, but I never had a problem before. They treated for their cockroaches, and rather than kill them, they ran them over to my house. So, I immediately called. I occasionally see something, but for the most part, they've wiped it out. I would recommend them just on their employees alone. They're very polite and helpful when I have concerns.
Hello Cathy! Thank you for taking the time to share your experience and recommendation. We appreciate your honesty and are glad that when concerns arose, our team responded quickly to address them. It's wonderful to hear that our treatments have been effective overall and that any pest activity has been significantly reduced. We are especially grateful for your kind words about our employees. Providing polite, professional, and helpful service is something we take great pride in, and we're pleased that our team has made a positive impression. Thank you for trusting Orkin with your pest control needs, we truly value your business and look forward to continuing to serve you.
Reviewed July 7, 2026
I contacted Orkin about six months ago and for six months they sprayed my whole house. No results at all!!! In fact it almost seemed like the pest problem was increasing. It was as if the chemical they were using was attaching more pest. It was almost as if nothing was being done. So I went to Amazon and looked up the most strongest residential professional grade pesticide. The product promised results in 24 hours. We sprayed it and put down the Gel bait. It Work!!! By the end of the week No pest!!! So do your research before you pay money monthly for a service that doesn't work. I would have put zero but one star is the lowest. My review is based on the emotional stress it cause my family. No one wants a pest problem. You can't invite over guest because it is embarrassing especially seeing the pest crawl on the guest. You can't leave anything out at all not even for a minute. It was a terrible experience.
Hello Bertrina. Thank you for sharing your experience. We are truly sorry to hear about the frustration, stress, and disappointment you and your family endured while dealing with this pest issue. Your concerns about the lack of results after several months of service are not the experience we strive to deliver, and we regret that we did not meet your expectations. We appreciate your honest feedback and take comments like yours seriously. Every pest situation is unique, but we recognize that the outcome you described and the emotional impact it had on your household are unacceptable. We are sorry that you felt your concerns were not adequately resolved during your time with us.
Reviewed July 1, 2026
I received a text that Orkin was coming to my house to check in my bat traps. I told them somebody already did. They said they would cancel my appointment on Tuesday. July 30 well they didn’t. I was at work. They sent a technician to my house. I have that technician‘s name. I was not home. I never received a call to allow them to enter my home. This person went through my gate to my driveway to the next gate to my backyard and enter my private property without my permission on me being home.
I have pets that have access to my backyard through a door that allows them to go in and out this person has no right to enter my home without me being there on my consent. If my dog had been out in my backyard at that time they would’ve went out to the gate. Do not trust this company because they will not communicate with you when they are coming. I will never do business with them again. I have asked them to give me a call and they keep avoiding me. Be wary because they will send people to your house without you even knowing about it.
Hi Mike, we apologize for the distress caused by our recent visit to your property. Your privacy and peace of mind are very important to us, and we deeply regret any oversight regarding the appointment and lack of communication. We aim to always contact our customers and avoid any unsanctioned visits. We'll look into your concern promptly to prevent this from happening again. Thank you for bringing this to our attention.
Reviewed July 1, 2026
I have a wonderful Orkin person named Oscar, who has been a total genius about everything. I had these tiny ants in my bathroom and couldn't get rid of them, even after spraying. He told me to spray some Windex on my counters and floors because they don't like that. And it was the first thing that worked. So, I didn't have to have Oscar come into the house. He’s good outside, getting rid of the spiders. He's friendly and nice, and every time he comes, he solves every problem and notices things. Everybody from Orkin who has come out here has been good. I've had a lot of pesticide services before Orkin, and every one of them has been a problem. Orkin’s just been great and I'm happy. I have several of their numbers and whoever I call, they’re always helpful and get me to the right place.
Hi Mary! Thank you so much for your wonderful feedback! It's especially rewarding to hear how much Oscar has helped you. He takes great pride in providing thoughtful, effective solutions, and we're delighted that his advice helped resolve the ant issue so quickly. We're also pleased to hear that your outdoor treatments have been successful and that Oscar's friendly, attentive approach has made such a positive impression. At Orkin, our goal is not only to solve pest problems but to provide service that customers can trust and feel confident in. We are truly grateful that you took the time to share your experience and sincerely appreciate your business and your trust in Orkin.
Reviewed June 24, 2026
Orkin Pest Control's service is okay. A gentleman called me and said that the guy who normally comes to my house was on leave and he would come and spray the exterior of my home and in the garage. He removed the sticky tape, but didn't put new ones down. That was weird. The other guy would take the old ones and put the new ones down. But he just picked them up and he was gone. The other guy was no problem. He was good and super communicative. However, I'll probably change soon because the price is too high. I had several guys come to my door trying to solicit business and they're $35 a month which is way cheaper.
Hello Kaysha. Thank you for taking the time to share your experience with us. We truly appreciate your feedback and your continued trust in Orkin. We’re glad to hear that your regular technician has provided great, communicative service, consistency like that is what we strive for. At the same time, we sincerely apologize that your recent service did not meet those same expectations. We understand how concerning it can feel when details like replacing sticky traps are missed, and we appreciate you bringing this to our attention so we can address it internally. We also understand your concerns regarding pricing, and we know how important it is to feel confident in the value of your service. Your feedback is incredibly important as we continue working to deliver both reliable service and a level of care that makes your experience worthwhile. Thank you again for sharing your honest thoughts with us. We truly value your business and the opportunity to serve you.
Reviewed June 22, 2026
Derrek was very professional, he explained everything he was using And doing in the home and outside the home. I feel very confident that this bug issue will be taken care of pretty quickly. Thank you for the great service.
Hi Elizabeth! Thank you for your kind feedback! We’re so glad to hear Derrek provided professional and thorough service while keeping you informed every step of the way. We truly appreciate your trust in us and are happy to help resolve your pest concerns quickly!
Reviewed June 22, 2026
We have a 5 year termite contract with you. All of our dealings have been with Owen ** and he has been excellent. We have recently - through him - asked y'all to start doing our quarterly pest control spraying and he will have that start with a tech named Jay in late July. Owen is always very professional, personable and knowledgeable. A pleasure to deal with.
Hello Judith. Thank you so much for your continued trust in Orkin and for sharing your experience. We truly appreciate your loyalty over the past five years and are grateful for the opportunity to support your termite protection and now your quarterly pest control needs as well. It’s wonderful to hear that Owen has made such a positive impression, his professionalism, knowledge, and personable approach are exactly what we strive to deliver with every service. We’re also glad he was able to assist in getting your new services set up, and we’re confident Jay will provide the same level of care when your quarterly treatments begin.
Reviewed June 20, 2026
I contacted Orkin's for the rat issue, they came and put very small bait. I put the camera and there was only one big rat and asked them to put the bigger bait. They told me about more charges for that, and later one sent a specialist, he came and give the price of 9k, 13k, 20k as said no rat or mice in the house, but several squirrels. Since I saw in my camera, went to Menards, spent $7 for the bigger bait, caught the rat and story finished. Now Orkins are harassing me for money and put it on the collection. Never go with the company who instead of solving the issues, trying to rob you.
Hello SYed. Thank you for taking the time to share your experience with us. We’re very sorry to hear how frustrating and disappointing this situation has been for you. We understand how concerning it must have been to deal with a pest issue and then feel that your concerns were not fully addressed. We also regret any confusion around the recommendations provided, pricing, and follow-up communication. This is not the experience we want for our customers, and we sincerely apologize for the frustration it caused. We truly appreciate you bringing this to our attention. Your input helps us identify where we need to improve to better serve our customers and provide a more consistent, reliable experience.
Reviewed June 19, 2026
Was an Orkin customer from July 1983 until a few years ago, then did not receive 'renewal' notice, I did not remember to call them and they terminated service. Last year I realized I'd not seen them, called, said I'd not wanted to cancel service and wanted to resume my contract. They came out but did NOT resume the contract; when I called recently it was very difficult to get in touch w/ my local Orkin, they've centralized their calling and what a problem THAT caused in itself - A woman told me that I am no longer a customer and that I'd not been seen in several years. I had to INSIST that I WAS seen, last year. She My finally found that information and agreed that yes, I was correct - but said I'd not been added back as a customer. I AGAIN explained what had happened and made an appointment, thinking I was resuming the situation I'd had since July 1983: an annual inspection with the option of any work necessary.
Two men came out and did a hard sell for a $3,000.00, 5-year contract. I considered that, then called the office and said no, I wanted exactly what I'd had since 1983: an annual checkup, and it had not cost $600.00 per year. Spoke with Jimmy, who actually seemed knowledgeable, caring and reasonable. He said he would relist me as a customer, for the annual inspections, and said that someone would be here today between 8 and 10 a.m. A few days ago the initial pair of men showed up - unscheduled - planning to have me sign the contract they'd shown me a couple of weeks ago. My husband said no, that we wanted the kind of service I'd had since 1983, and we had an appointment for it to begin. These men did not know anything about that.
It is now 10:23 a.m., no one has appeared, no one has even called, and apparently I did not keep Jimmy's direct number so I am anticipating another serious runaround in trying to contact anyone who can actually speak knowledgeable about this. I am so not happy. For so many years, Orkin used to be easy to reach and so responsive. I suspect the 'reorganization' has seriously affected that.
Hello Janet. Thank you for taking the time to share such detailed feedback and for your many years of loyalty to Orkin, we truly appreciate the trust you’ve placed in us since 1983. We are very sorry to hear about the frustration and inconvenience you’ve experienced, especially regarding the confusion around your service history, difficulty reaching your local office, and the lack of follow-through on your recent appointment. This is not the level of communication or consistency we strive to provide, and we understand how disappointing that must be, particularly after such a long-standing relationship with us. We also appreciate you highlighting your interaction with Jimmy, and we’re glad to hear he provided a more helpful and understanding experience. At the same time, we sincerely apologize for the disconnect between what was discussed and what was actually carried out, including the unexpected visit and missed appointment. Your feedback regarding changes in communication and service coordination is extremely valuable, and it helps us identify where we need to improve to ensure our customers receive the reliable, responsive service they expect and deserve. Thank you again for bringing this to our attention and for your long history with Orkin. We truly value your business and hope to regain your confidence moving forward.
Reviewed June 18, 2026
Company is get with the service they offer. They really need to go back to the starting board and figure out how to stay on the same page with the service workers. The service is good and the service I had works but whatever system fall in after service is given could be much better.
Hello Beverly. Thank you for your feedback and for sharing your experience with us. We’re glad to hear that you found the service itself effective and that it delivered the results you needed. We also truly appreciate your honest comments regarding communication and consistency after the service is completed. Providing a seamless and well-coordinated experience from start to finish is very important to us, and your feedback highlights an area where we can continue to improve. Thank you again for choosing Orkin and for taking the time to share your thoughts, we value your input and your business!
Orkin Company Information
- Company Name:
- Orkin
- Year Founded:
- 1901
- Address:
- 2170 Piedmont Rd. NE
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30324
- Country:
- United States
- Website:
- www.orkin.com
