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Orkin Pest Control Reviews

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About Orkin

Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.

Visit www.orkin.com
Pros
  • Free estimate
  • Integrated pest management
  • Residential and commercial services
  • 30-day money-back guarantee
Cons
  • Limited pricing information
  • Not available in AK, WY, SD

Helpful Reviews

Kalamazoo, MI
Verified purchase
I called Orkin for basic pest control, like bugs around the house. They did a home inspection and found that we had a ton of mice. They came and pulled all of the insulation in bo...

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San Diego, CA
Verified purchase
We found rat droppings in our house. Orkin came out, and they did a survey around the outside of the house, inside the house, and identified some areas that they'd come in. They w...

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What is Orkin Pest Control?

Orkin, founded in 1901, has over 120 years of experience with pest control. It has more than 400 locations across the world, including branches in most U.S. states. The company provides pest control for homes and businesses and guarantees customer satisfaction. Orkin technicians go through 160 hours of training, including coursework from Purdue University and hands-on simulations at Orkin’s 30,000-square-foot facility in Atlanta, Georgia.

Orkin uses an integrated pest management approach (called A.I.M.) with the goal of causing the least possible harm to people, property and the environment. Every Orkin visit includes assessment of the situation, the implementation of specific, science-driven solutions and the monitoring of pest activity to ensure the control technique is working.

How does Orkin work?

To find out if Orkin can help with your pest problem and to get an estimate, you can call Orkin or fill out a form online to be contacted by a company specialist. Orkin may give you a price over the phone or visit your home for an inspection.

Orkin uses a three-step pest control process, which it refers to as A.I.M.: assessment, implementation and monitoring. An Orkin technician starts by inspecting your property. They then work with you to come up with a protection program, choosing tools, technology and products that have the lowest environmental impact. After treatment, Orkin monitors results and continues to check for pest activity.

Orkin services come with a 30-day money-back guarantee. If you choose a treatment plan and pests come back between treatment dates, Orkin returns at no extra charge. And if Orkin can’t solve your pest problem, it refunds your last payment. Orkin also promises to respond to customers within two hours and have someone at your property within 24 hours.

Orkin services

Orkin treats issues with the following pests:

  • Bedbugs
  • Termites
  • Moths
  • Hornets
  • Fleas
  • Crickets
  • Scorpions
  • Silverfish
  • Carpenter ants
  • Centipedes
  • Roaches
  • Mice
  • Spiders
  • Earwigs
  • Ticks
  • Mosquitoes
  • Stinging insects

In addition, Orkin also provides these services: attic insulation to help residential customers save on energy costs and keep away pests; moisture control to prevent termite damage and mold; and lawn care for pest and weed prevention. Free inspections are available for each of these services.

Orkin price

Orkin determines pest control pricing based on a customer’s home, type of pests and other factors. The best way to get a quote for your specific situation is to contact your local Orkin branch. Getting a quote is free and comes with no obligations.

For example, we requested a quote for an annual pest control plan for a three-bedroom home in Tulsa, Oklahoma, that needed roach control. We received an estimate of two $195 payments over two months, followed by 10 more monthly payments of $48. That’s an annual total of $870.

Orkin Pest Control FAQ

What chemicals does Orkin use?

What chemicals Orkin uses depends on your specific pest situation. Orkin states that all chemicals it uses are approved by the Environmental Protection Agency and are safe for kids and pets. Orkin technicians provide documentation of chemicals they use during treatment. The company recommends you let your technician know if you are pregnant, have a newborn or have specific allergies. You can access product labels on Orkin’s website.

Does Orkin get rid of mice?

Yes, Orkin handles mouse problems. The process starts with a technician performing a rodent inspection to find out what species is present. Treatment may include both chemical and nonchemical methods.

Who owns Orkin pest control?

Orkin is owned by Rollins, Inc., a pest and termite control company based in Atlanta.

How much does Orkin cost for roach control?

The cost of roach control from Orkin depends on your property and other factors. For an annual plan for a three-bedroom house located in Tulsa, Oklahoma, Orkin quoted two monthly payments of $195, followed by 10 monthly payments of $48.

Is Orkin safe for pets?

Yes, Orkin’s chemicals are safe for pets, the company says, as long as pets are kept away from treated surfaces until they are dry, which can take one to two hours. Pets don’t have to be out of the house during treatment, but Orkin says it can be helpful.

Does Orkin get rid of bedbugs?

Yes, Orkin offers bedbug control and removal service. Its ongoing detection service may not be available in all locations, though. It may also charge an inspection fee.

How does Orkin treat termites?

Orkin customizes plans for termite infestations using several treatments, including Termidor liquid treatment, Orkin Dry Foam, OrkinFoam, and Sentricon bait and monitoring. Your pest control specialist will tell you which of these treatments will work best for your particular infestation.

Does Orkin do payment plans?

Yes, Orkin customers can pay monthly. Speak with your local Orkin branch about setting up a payment plan for pest control services.

What does Orkin use to kill roaches?

It depends on the specific infestation in your home. An Orkin pest control specialist will discuss which chemicals, if any, will work best for your situation.

Does Orkin do free inspections?

Orkin offers free termite inspections. It also offers free pest control quotes. For more information, call Orkin or fill out the contact form on its site.

Still have questions?

Is Orkin worth it?

Orkin is one of the most experienced pest control companies around, with over 120 years in business and nearly 2 million residential and commercial customers throughout the world. Its technicians go through extensive training in Orkin’s approach to integrated pest management. However, it’s a good idea to read reviews and compare Orkin with other pest control companies before making a decision.

Orkin Reviews

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    How do I know I can trust these reviews about Orkin?
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    Page 1 Reviews 0 - 35
    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed Sept. 17, 2026

    Orkin has been the easiest, cheapest, and most effective company that I've called. They have been very helpful and family-oriented. It has been life-changing. I thought I had to call and schedule your appointments automatically. But if you don't, they schedule it and send a reminder three days before just in case you need to reschedule it. I was confused about that, and they helped me with that. They started coming out every two weeks, but we're down to once a month because we had an older home, and it was infested. They had to do a bunch of gas treatments.

    Orkin has done a few services to help me out with no charge. And the services weren’t cheap. So, they're good. Also, their tech was fast and friendly. He made sure the job was done before he left, and made sure I was aware of all the instructions, from what he used, the chemicals and everything. He made sure the fish were safe, was covered. He was hands-on and caring. He is super friendly, and very attentive at his job. He saw a bug crawling that he couldn't identify, so he made it a point to take a picture, do some research, and get back to me on it.

    Thanks for your vote!
    Orkin
    Response from Orkin

    Hi Austin! Thank you for sharing such an incredible review! We’re thrilled to hear that your experience with Orkin has been so positive and impactful. Helping families regain comfort and peace of mind in their homes is what we strive for, and it’s wonderful to know that our team has been able to make a difference for you. We’re especially pleased to hear that our scheduling process, flexibility, and commitment to customer care have met your expectations. From accommodating your service needs to providing additional support along the way, our goal is always to deliver exceptional value and service. Your kind words about your technician mean a great deal to us. It’s inspiring to hear how attentive, knowledgeable, and caring he has been, from ensuring your family and pets were safe during treatments to taking the extra time to research and follow up on your questions. That level of dedication is exactly what we strive to provide every customer. Thank you for trusting Orkin with your home and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to keep your home protected for years to come!

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      Verified purchase
      TechPriceStaff

      Reviewed Sept. 5, 2026

      All those from Orkin that I talked to were very knowledgeable and helpful. I had this house exterminated a year ago, and the bugs came back. That company said that I brought them back because they only have a three-month life span. Plus, they added all kinds of other services and charged me twice as much. All I want is for the bugs inside to be gone. With Orkin, I believe they will be gone.

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      Orkin
      Response from Orkin

      Hello Margory! Thank you for sharing your experience with us. It's great to hear that you found our team at Orkin knowledgeable and helpful. We're committed to providing effective pest control solutions, and we're glad to be your choice this time. Our goal is to ensure your home is free from pests, and we appreciate your trust in us to achieve this. We look forward to protecting your home!

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Sept. 4, 2026

      I love the team effort. The inspector was great. The inspection report was detailed. I just went with the rodent/exclusion & the flea and tick treatment part of the package for now. The rest will have to wait. The technician(s) were all great too. The exclusion is preventing new rodents from coming in, and now it just getting rid of the ones that are trapped inside eliminated. We are still in the initial stages of getting rid of the rodents. But it is definitely going in the right direction. I have a 2nd flea and tick treatment scheduled and they will be checking traps and re-baiting them on the next visit.

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      Orkin
      Response from Orkin

      Hi Jeffrey! Thank you for sharing your positive experience with us. We’re delighted to hear that our team provided detailed inspections and effective treatments for your rodent and flea issues. It’s great to know the exclusion is working well to prevent new rodents from entering, and you’re on track to address those inside. We appreciate your trust in our services and look forward to continuing to assist with your treatment plan. Thank you for choosing us, and please let us know if there's anything further we can do for you!

      Verified purchase
      Customer ServiceTechPriceStaffRates

      Reviewed Aug. 14, 2026

      We were with Aptive Environmental first for mainly mice and mosquito issues, but they were not helpful. I decided to go with Orkin because they have been around for a really long time. The person who came out was wonderful. He was very knowledgeable about everything. He broke everything down for us. He made sure the price was okay with us before he continued. He was very helpful. We've only been with Orkin for a very short amount of time, and everything has been wonderful, but we were told by the man who came to do our inspection that he was going to send us a proposal for some of the work that could be done. And unfortunately, we never received that. We've tried reaching out to him multiple times. I was going to reach out to the Orkin office today to see what was going on there. Maybe he's on vacation, or maybe something happened. It's just a little frustrating. We haven't heard anything about that. Other than that, I've been really satisfied with Orkin.

      Thanks for your vote!
      Orkin
      Response from Orkin

      Hello Caroline! Thank you for sharing your experience with us. We're delighted to hear that your initial interactions with Orkin have been positive and that our technician provided knowledgeable and thorough service. We apologize for the inconvenience regarding the proposal you were expecting. Please know that we are here to help resolve this matter for you. We appreciate your patience and understanding, and we're committed to continuing to provide you with excellent service. Thank you for choosing Orkin!

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Aug. 9, 2026

      The technician who came to treat my problem with ants in the kitchen was terrific. He was experienced and gave me peace of mind that he could take care of the problem. He was very thorough using a gel and spray in the problem areas and left traps in the kitchen and basement. I have not a problem since. However, 2 days later 2 guys from Orkin showed up even though I wasn’t expecting them and claimed they were there to do a home inspection as part of my service. They found nothing in the house and went outside to check for problems. They returned and one guy was holding a clump of dirt that he dug up close to the foundation that he said contained termites. He scared me with a scenario that termites could be eating through the foundation and came up with a treatment plan for $4,000.

      I was shocked but I initially agreed to it. I then spoke to other neighbors and learned that termites are native to this area and often found in the dirt but that doesn’t mean they’re tunneling into the house. I canceled the treatment and the guy continued to use scare tactics to get me to change my mind. I told him I wasn’t comfortable going forward with the treatment and would get another inspection and estimate from another company if there seemed to be a problem. I didn’t appreciate being pressured and that tainted my experience a bit. I did sign up for quarterly treatments with the technician who treated my house and I am happy to continue doing business with Orkin because of his experience and professionalism.

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      Orkin
      Response from Orkin

      Hello Barbara. Thank you for taking the time to share your experience. We're delighted to hear that your initial service visit was such a positive one and that our technician provided the thorough, professional treatment needed to resolve your ant issue and give you peace of mind.

      We also appreciate your honest feedback regarding your inspection experience. We understand how uncomfortable it can feel when recommendations come across as unexpected or overwhelming, and we're sorry to hear that this part of your experience left you feeling pressured. At Orkin, we strive to provide clear information that helps customers make informed decisions about protecting their homes, and your feedback is invaluable as we work to improve.

      We're grateful for your trust and are especially pleased to know that the professionalism and expertise of your technician earned your confidence and your decision to continue with quarterly service. Thank you for giving us the opportunity to serve you, and we look forward to providing the high level of care and support you expect from Orkin.

      TechPriceMaintenance

      Reviewed Sept. 16, 2026

      I spent $300 and something dollars on a tiny little bees nest I was scared of and they came out afterwards and resprayed not noticing the bee's nest in the ceiling of my garage and now they won't stand by their product or by their own work. They want to charge me again so I would not hire or can because most people just come back and fix the problem within the same summer.

      Thanks for your vote!
      Orkin
      Response from Orkin

      Hello Jonathan. Thank you for sharing your feedback. We apologize for the concerns surrounding the bee activity that remained after treatment and for the frustration you experienced regarding the follow-up service options that were presented to you. When you invest in a service, you should feel confident that the issue has been fully addressed, and we regret that your expectations were not met. Your feedback is important to us, and we appreciate you taking the time to share your experience. We will ensure your concerns are shared with the appropriate team for review, as we are always looking for ways to improve our service and better support our customers.

      Verified purchase
      Customer ServiceTechStaff

      Reviewed Sept. 14, 2026

      ORKIN‘s customer service is outstanding. The service man and women that comes out to the house. Does an excellent job by letting me know certain things. Very knowledgeable so I enjoyed ORKIN and the office personnel are just as good.

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      Orkin
      Response from Orkin

      Hello, Delice! Thank you for taking the time to share your experience! We truly appreciate your kind words about both our service team and office staff. It's wonderful to hear that our technicians have been knowledgeable, communicative, and helpful during their visits, and that our office team has provided the same level of outstanding service. At Orkin, we strive to ensure every customer feels informed, supported, and confident in the care they receive, so it's rewarding to know we've met those expectations. Thank you for choosing Orkin and for trusting us with your pest control needs. We look forward to continuing to serve you!

      Verified purchase
      PriceStaffRates

      Reviewed Sept. 12, 2026

      I love Orkin, everyone is friendly. Products they use is awesome safe for people and pets and good prices.

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      Orkin
      Response from Orkin

      Hi Lee. Thank you for your kind words and for choosing Orkin! We're grateful to hear that you've had such a positive experience with our team and services. Providing friendly, professional care and effective solutions for our customers is always our goal. We appreciate your recognition of the products we use and the value of our services. Knowing that you feel confident in the treatments for both your family and pets means a great deal to us. Thank you for taking the time to share your feedback and for trusting Orkin with your pest control needs. We look forward to continuing to serve you!

      Reviewed Sept. 11, 2026

      I Live at Hillcrest Senior Residences in Pittsburgh (15227). On Wednesday, 9/10 an Orkin Tech did a Preventative Treatment & by that evening I had killed a roach, so he left me with roaches because I hadn't seen them until he was here to do a preventative treatment!

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      Orkin
      Response from Orkin

      Hello Marilyn. Thank you for bringing this to our attention. We're sorry to hear about your experience and understand your concern. It can certainly be frustrating to notice pest activity after a preventative treatment, especially when you had not previously encountered the issue. While treatments can sometimes cause pests that were hidden to become more visible before they are eliminated, we understand how alarming this situation can be. We appreciate your feedback and regret any frustration this has caused.

      Resolution In Progress
      Verified purchase
      Staff

      Reviewed Sept. 10, 2026

      Wonderful technician. She was very knowledgeable and gave us ways that we ourselves could prevent problems.

      Thanks for your vote!
      Orkin
      Response from Orkin

      Hello Donna! Thank you for sharing your experience! We're glad to hear that your technician provided knowledgeable and helpful service. Taking the time to answer questions and offer practical tips for preventing future pest issues is an important part of the service we strive to provide. We appreciate your kind words and are grateful for the opportunity to help protect your home. Thank you for choosing Orkin and for taking the time to recognize the care and professionalism of our team.

      Verified purchase
      Staff

      Reviewed Sept. 10, 2026

      Charles, was very friendly and checked the boxes that are in placed, sprayed around the house and inside as well.

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      Orkin
      Response from Orkin

      Hi Martin! Thank you for sharing your experience! We're glad to hear that Charles provided friendly and professional service during his visit. It's great to know he took the time to inspect the bait stations and complete treatments both around the exterior and inside your home to help protect against pests. We appreciate your kind feedback and your trust in Orkin. We'll be sure to share your recognition with Charles. Thank you for choosing us for your pest control needs, and we look forward to continuing to provide you with reliable service.

      Verified purchase
      Staff

      Reviewed Sept. 10, 2026

      Another great professional JacobEzekiel ** was informative, polite, and professional during his visit. He explain his actions and was open to my questions.

      Thanks for your vote!
      Orkin
      Response from Orkin

      Hello Toussaint. Thank you for sharing your experience! We're glad to hear that Jacob Ezekiel provided another great service visit. It's wonderful to know that he was informative, polite, and professional throughout the appointment, taking the time to explain his work and answer your questions along the way. We truly appreciate your kind words and your continued trust in Orkin. We'll be sure to share your recognition with Jacob. Thank you for choosing us for your pest control needs, and we look forward to continuing to provide you with the high level of service you deserve.

      Verified purchase
      Customer ServiceTech

      Reviewed Sept. 10, 2026

      I wasn't very happy with the man who took my information over the phone. I think he put his phone number down on my form. Therefore, when I got the contract in my email, I wouldn't sign it because my phone number was wrong. I called customer service and someone corrected that phone number, but then they said they could not resend the form to my email. They said the servicemen would bring me a printed form to sign. However, they did not tell this serviceman, so he did not have it. He did finally get it and send it to me in an email. The serviceman was very polite and put a lot of glue traps around in my house. He said he couldn't go in the attic without another guy here. That was very disappointing since I'm hearing mice in the walls and I think they're coming from the attic. I haven't seen any mice caught in the glue traps in the house.

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      Orkin
      Response from Orkin

      Hi Constance. Thank you for taking the time to share your detailed feedback. We sincerely apologize for the confusion and communication issues you experienced throughout the onboarding and service process. We understand how frustrating it must have been to encounter incorrect contact information, receive conflicting information about your paperwork, and experience delays in getting the necessary documents completed. We appreciate your recognition of the technician's professionalism and courteous service. It's encouraging to hear that he took the time to assist you and address your concerns during the visit. At the same time, we understand your disappointment regarding the attic inspection and your ongoing concerns about hearing mice in the walls and not yet seeing results from the traps. Your feedback is valuable because it highlights areas where we can improve communication and ensure expectations are clearly set from the beginning.

      Verified purchase
      Staff

      Reviewed Sept. 10, 2026

      I’m very satisfied with the Orkin professionalism and treatment of our house & yard. We’ve seen a substantial reduction in ants, spiders, fire ants, mosquitoes & roaches already. Xavier is very personable & answers questions well. We feel good about the treatment program.

      Thanks for your vote!
      Orkin
      Response from Orkin

      Hello Melodie! Thank you for taking the time to share your experience. We're pleased to hear that you've seen a substantial reduction in ants, spiders, fire ants, mosquitoes, and roaches, and that our treatment program is delivering positive results for your home and yard. We especially appreciate your recognition of Xavier. Providing knowledgeable service, answering questions thoroughly, and helping customers feel confident in their pest management plan are all important parts of the experience we strive to provide. We'll be sure to share your kind words with him. Thank you for choosing Orkin and for trusting us to protect your home. We truly appreciate your feedback and look forward to continuing to serve you.

      Verified purchase
      Customer ServicePunctuality & Speed

      Reviewed Sept. 9, 2026

      Was supposed to have 30 day treatment after first one, said someone would be scheduling it, right at 30 days I called because no one reached out. They told me that is had been scheduled the day before but not confirmed. I told them nothing had been sent to me, they said they could see that. Then was scheduled for also 30 days later. Was supposed to try to get that moved up but haven’t heard back. Was happy with initial service.

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      Orkin
      Response from Orkin

      Hello Tammy. Thank you for sharing your experience. We sincerely apologize for the frustration caused by the scheduling delays and lack of communication regarding your follow-up treatment. We understand how disappointing it is to have been told someone would contact you, only to find that an appointment had been scheduled without your knowledge and that requests to move it up have not been followed through on. We're pleased to hear that you were happy with the initial service, but we recognize that timely follow-up and clear communication are just as important. Your feedback is appreciated, and we regret that we did not meet your expectations in this regard. We appreciate the opportunity to address your concerns and work toward a more satisfactory experience moving forward. Thank you for bringing this to our attention.

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Sept. 9, 2026

      I am impressed with the professionalism and care offered by the team. Matthew the tech has been easy to schedule this treatment and work with for a very bad infestation due to hoarding. With me out of state, being able to rely on a 2nd set of eyes and get the work done to kill the insects in the home for my mother to be able to return has given me a good sense of confidence that we are working as a team to resolve this problem. I would highly recommend ORKIN.

      Thanks for your vote!
      Orkin
      Response from Orkin

      Hi Trisha. Thank you for taking the time to share your experience and for trusting Orkin during such a challenging situation. We appreciate your kind words about Matthew and are glad to hear that his professionalism, flexibility, and communication have helped provide peace of mind while you manage this process from out of state. Knowing that our team has been able to serve as a reliable partner and help create a safer environment for your mother's return means a great deal to us. We'll be sure to share your recognition with Matthew, as he exemplifies the care and dedication we strive to provide every day. Thank you for your recommendation and for allowing us the opportunity to help resolve this issue. We truly appreciate your confidence in Orkin and our team.

      Verified purchase
      Staff

      Reviewed Sept. 9, 2026

      He was very knowledgeable and helpful for our wasp problem. We really appreciated Orkin to help us!

      Thanks for your vote!
      Orkin
      Response from Orkin

      Hello Susan! Thank you for sharing your experience! We're glad to hear that our technician was knowledgeable and helpful in addressing your wasp problem. Providing effective solutions and clear guidance is what we strive for, and it's wonderful to know our team delivered the support you needed. We truly appreciate your kind words and your trust in Orkin. Thank you for choosing us to help protect your home, and we look forward to continuing to serve you in the future.

      Verified purchase
      Customer ServicePriceRates

      Reviewed Sept. 9, 2026

      I’m very happy to date regarding bee removal. I would go full stars if a final follow up is made due to 30 day guarantee and price paid.

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      Orkin
      Response from Orkin

      Hi Diane. Thank you for taking the time to share your feedback. We're glad to hear that you have been pleased with the bee removal service so far and appreciate your recognition of the results you've experienced to date. We also understand the importance of the 30-day guarantee and your expectation for a final follow-up given the service provided and investment made. Customer satisfaction is important to us, and we appreciate you sharing this perspective. Thank you for choosing Orkin and for giving us the opportunity to serve you. We value your business and appreciate your honest feedback as we continue working to provide the level of service our customers expect and deserve.

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Sept. 9, 2026

      The Orkin Service technician was on time, explained what he was going to do, and did the work quickly. I would consider this excellent service. I'm glad I have their Company as one I use.

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      Orkin
      Response from Orkin

      Hello George. Thank you for your kind words! We're delighted to hear that your technician arrived on time, clearly explained the service, and completed the work efficiently. Providing reliable, professional service and keeping our customers informed every step of the way are priorities for our team. We truly appreciate your trust in Orkin and are honored to be your pest control provider. Thank you for taking the time to share your experience and for recognizing the excellent service you received. We look forward to continuing to serve you and meet your pest control needs in the future!

      Verified purchase
      Tech

      Reviewed Sept. 9, 2026

      Great experience all around. But this review is to show just how much we appreciate our service provider, Paul R. We were recommended Orkin by our relatives who are also on Paul’s “route.” They said in particular they recommended Orkin because of Paul, so we were delighted when he was also assigned as our service provider. He certainly has lived up to the expectations. He goes above and beyond every time to make sure we’re satisfied and we couldn’t be more appreciative.

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      Orkin
      Response from Orkin

      Hi Sydney! Thank you for your wonderful review! We're thrilled to hear that you've had a great experience with Orkin, and we're especially grateful for your recognition of Paul. It means a great deal to know that your relatives recommended our services because of him and that he has continued to exceed your expectations. Paul's commitment to providing exceptional service and ensuring customer satisfaction is exactly the level of care we strive to deliver every day. We'll be sure to share your kind words with him and his team. Thank you for your trust, your recommendation, and for taking the time to recognize Paul's dedication. We truly appreciate your business and look forward to continuing to serve you.

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Sept. 9, 2026

      This has been a very confusing experience. I was sent a text saying one person was coming and then a different person came. Then I was sent a message the the had to be postponed after I already left the house, per instructions. When I called he said I did the service. We were told to call if we saw more live ones and when we did they said it had to be 14 days before they could return but they did return yesterday and still today we are seeing live ones. Most people have been friendly and we were able to get on the schedule quickly; for that I am grateful. I would be able to give a better review once I know the bugs are gone.

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      Orkin
      Response from Orkin

      Hi Carol. Thank you for taking the time to share your experience. We sincerely apologize for the confusion and frustration caused by the inconsistent communication regarding your service appointments and follow-up treatments. We understand how concerning it is to continue seeing live pests after treatment, especially when expectations around scheduling and service timing have not been clear. We do appreciate your kind words about our team's friendliness and our ability to get you scheduled quickly. Your feedback highlights areas where we can improve, particularly in communication and setting clear expectations throughout the treatment process. Thank you for recognizing the efforts of our staff while also bringing these concerns to our attention.

      Verified purchase
      Staff

      Reviewed Sept. 9, 2026

      Awesome at identifying both the pest and the action plan to resolve the issue. Excellent customer support. Great interaction with technicians.

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      Orkin
      Response from Orkin

      Hi William! Thank you for your kind words! We're delighted to hear that our team was able to accurately identify the pest issue and provide a clear plan to address it. It's especially rewarding to know that you received excellent customer support and had such positive interactions with our technicians. We truly appreciate you taking the time to share your experience and thank you for trusting Orkin with your pest control needs. We look forward to continuing to provide you with the outstanding service you deserve.

      Verified purchase
      Customer Service

      Reviewed Sept. 9, 2026

      I was very pleased with the initial visit to remove the bees at my home. I was told to call if I noticed any more of them getting into my house. I did and left messages 3 days in a row without any response. I then set about killing the bees in my basement daily on my own till they stopped coming in. I was not at all satisfied with this level of customer service.

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      Orkin
      Response from Orkin

      Hello Doreen. Thank you for sharing your experience. We're pleased to hear that you were satisfied with the initial bee removal service, but we sincerely apologize for the lack of follow-up communication afterward. We understand how frustrating it must have been to leave messages over multiple days without receiving a response, especially while continuing to deal with bees in your home. Providing timely support is an important part of the service we strive to deliver, and we're disappointed to hear that we fell short of your expectations. We truly appreciate your feedback, as it helps us identify opportunities to improve. Thank you for bringing this to our attention, and for giving us the opportunity to serve you. We value your business and regret the inconvenience and frustration this experience caused.

      Verified purchase

      Reviewed Sept. 9, 2026

      I still have the same amount of fruit flies as I had prior to the treatments.

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      Orkin
      Response from Orkin

      Hello Wendy. Thank you for sharing your feedback. We're sorry to hear that you're still experiencing the same level of fruit fly activity after the treatments. We understand how frustrating that can be, especially when you were expecting to see improvement. Your satisfaction is important to us, and we look forward to continuing to work towards resolving the issue.

      Verified purchase
      Staff

      Reviewed Sept. 9, 2026

      The first tech was friendly but did nothing to eliminate the problem. Dennis, the second tech, was excellent. He was knowledgeable and thorough. It was unfortunate that it took a second try to solve the issue.

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      Orkin
      Response from Orkin

      Hello, Suzanne! Thank you for sharing your experience. We're glad to hear that Dennis provided the knowledgeable and thorough service you were looking for and was able to help resolve the issue. We will be sure to pass along your kind words and recognition to him. We also apologize that it took a second visit to achieve the desired result, as we understand how frustrating that can be. Your feedback is important to us, and we appreciate the opportunity to address your concerns. Thank you for choosing Orkin, and we're grateful for the chance to serve you.

      Verified purchase
      Price

      Reviewed Sept. 9, 2026

      I don't feel like it did much. I still have bees in my basement and I'm not paying over 300 dollars again.

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      Orkin
      Response from Orkin

      Hello David, Thank you for sharing your feedback. We're sorry to hear that you are still experiencing bee activity after your service and understand how frustrating that must be, especially after making a significant investment to address the issue. This is not the outcome we want for our customers, and we sincerely apologize for your disappointment. We appreciate you bringing your concerns to our attention and regret that the service did not meet your expectations. Thank you for your honest feedback, as it helps us better understand our customers' experiences and where we can improve.

      Verified purchase
      Customer ServicePunctuality & SpeedStaffRatesCommunication

      Reviewed Sept. 9, 2026

      This was my second session with Adam and he did great helping to deter the spider infestation we were experiencing outside our home. I was however a little disappointed that I reschedule the appointment, when I found out my window of arrival the day before, to a later time due to work. I was told he never got the message and came at the original planned time. Luckily my husband was there to briefly let him in. He had left a message on my voice mail and I called him as he was leaving my home. He apologized when I told him but was just a little upset of the lack of communication. I would have given this a perfect rating otherwise.

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      Orkin
      Response from Orkin

      Hi Peter. Thank you for sharing your experience and for recognizing Adam's efforts. We're delighted to hear that he did a great job helping address the spider activity around your home and that you were pleased with his service. We also appreciate you bringing the scheduling communication issue to our attention. We understand how frustrating it can be when changes to an appointment aren't communicated as expected, especially when coordinating around work commitments. While we're glad your husband was available and that Adam was able to complete the service, we apologize for the inconvenience this caused. Your feedback is valuable, and we're grateful for the opportunity to improve. Thank you for choosing Orkin, and we'll be sure to share your kind words with Adam for his excellent work.

      Profile pic of the author.
      CoveragePunctuality & SpeedStaff

      Reviewed Sept. 8, 2026

      Orkin worked with me to get a plan that covered my needs. They were friendly and set up an appointment quickly so that my issue could be addressed in a timely manner.

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      Orkin
      Response from Orkin

      Hello Alice. Thank you for taking the time to share your experience. We're so pleased to hear that our team was able to work with you to create a plan that fit your needs and provide prompt service when you needed it most. Delivering friendly, responsive support and helping our customers find the right solution is always our goal. We truly appreciate your trust in Orkin and are grateful for the opportunity to help address your pest concerns. Thank you for your kind words, and we look forward to continuing to provide you with excellent service in the future.

      Verified purchase
      Customer Service

      Reviewed Sept. 8, 2026

      Another great monthly service call from Bryce. Very easy to work with. Personable and texted to let me know he was on the way.

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      Orkin
      Response from Orkin

      Hello Barbara! Thank you for your continued trust in Orkin! We're delighted to hear that Bryce provided another great service experience. His personable approach, clear communication, and courtesy in letting you know he was on the way are exactly the kind of service we strive to deliver. We'll be sure to share your kind words with Bryce and recognize him for a job well done. We truly appreciate your feedback and look forward to serving you again!

      Verified purchase
      Staff

      Reviewed Sept. 8, 2026

      Technician went above and beyond. Very through. Addressed all the issues I had.

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      Orkin
      Response from Orkin

      Hello Robert. Thank you for your kind review! We're delighted to hear that your technician went above and beyond to address your concerns. Providing thorough service and ensuring all of our customers' issues are fully addressed is something we take great pride in. We'll be sure to share your recognition with the technician for a job well done. Thank you for choosing Orkin, and we appreciate the opportunity to serve you!

      Verified purchase
      Punctuality & Speed

      Reviewed Sept. 7, 2026

      Our service guy is great. Although, do not ever schedule a full remediation with Orkin. Not only is there insulation all the the way down to the basement, but they also just didn't full remediate anything. Should have been a full attic clean out... yet there is still old insulation somehow, and there was scat. I would not be surprised if there was still scat up there. We have tried to get someone here to finish the job, ensure the job was done accurately, and go from there. There has certainly been an Orkin service worker come "approve" followed by my handyman confirming the job was never fully done. Scat was then removed, but insulation is still as it was. It's been a PAIN.

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      Orkin
      Response from Orkin

      Hello Myah. Thank you for taking the time to share your feedback. We're grateful to hear that you've had a positive experience with your service technician, but we're truly sorry to learn about the frustration and disappointment you've experienced with your remediation service. We understand how concerning it is to invest in a service with the expectation that the work will be completed thoroughly, only to feel that those expectations were not met. The issues you've described regarding the remaining insulation, concerns about incomplete cleanup, and the difficulty you've encountered while trying to get resolution are certainly not the experience we want for our customers. We appreciate you bringing these concerns to our attention and regret the inconvenience and frustration this process has caused. Your feedback is valuable and helps us identify opportunities to improve. Thank you for giving us the opportunity to serve you, and we sincerely apologize that this experience has been such a challenge.

      Verified purchase
      TechSales & MarketingPunctuality & SpeedStaff

      Reviewed Sept. 6, 2026

      I had ants and roaches. I saw that Orkin Pest Control had a promotion, so I hired them to help out with my pest problems. I have them for two months now and process for scheduling my tech visits has been pretty good. They notify you the day before, the day of service, and two hours before they'll be showing up. Then, they give you a timeframe when they'll be showing up. If you're available, great. If not, you're more than welcome to reschedule, which is cool. The tech who first came out was really nice and knowledgeable. All in all, Orkin's service has been good, and everybody has been really nice and cordial. I have worked with Chad and Dylan, and they've been awesome.

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      Orkin
      Response from Orkin

      Hi Stephanie! Thank you for sharing your experience and for choosing Orkin to help protect your home! We're delighted to hear that the scheduling process has been convenient and that our communication and appointment notifications have made it easy to stay informed every step of the way. It's especially rewarding to know that you've had positive experiences with our team members. We'll be sure to share your kind words with Chad and Dylan. Providing knowledgeable, professional, and courteous service is what we strive for, and we're thrilled to hear they made such a great impression. Thank you for trusting Orkin with your pest control needs and for taking the time to recognize our team. We truly appreciate your feedback and look forward to continuing to provide you with excellent service and peace of mind in the months ahead!

      Verified purchase
      Staff

      Reviewed Sept. 5, 2026

      The representative was professional and checked everything for me.

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      Orkin
      Response from Orkin

      Hi Laura! Thank you for sharing your positive experience with us. We're delighted to hear that our representative was professional and thorough in checking everything for you. Providing attentive and comprehensive service is important to us, and it's wonderful to know we met your expectations. We truly appreciate your feedback and your trust in our team. Looking forward to serving you again in the future!

      Verified purchase
      Customer ServicePricePunctuality & SpeedStaff

      Reviewed Sept. 5, 2026

      Everyone I worked with at Orkin was amazing. I was doing this service for my brother and we were about 400 miles apart. Orkin was willing to work with me over the phone and call me, and then I could call my brother and explain everything. The techs showed up when they were supposed to and were very easy to work with. I talked to the people and scheduled the first two appointments. Orkin’s reps were amazing. I had to reschedule the second one and it was not a problem. The pest problem appears to be gone and my brother was happy to be able to put everything back in his house. I would recommend Orkin to friends and family. The service was a little expensive, but when you need it done, you need it done.

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      Orkin
      Response from Orkin

      Hello Leatha. Thank you for sharing such a thoughtful review! We’re delighted to hear that your experience with Orkin was a positive one, especially while coordinating services from hundreds of miles away. Providing peace of mind during a challenging situation is our goal, and we're glad our team was able to make the process smooth and convenient for both you and your brother. It's wonderful to hear that our customer service representatives and technicians were responsive, flexible, and easy to work with throughout the process. We understand how important clear communication is when helping loved ones from afar, and we're thrilled that our team could support you every step of the way. We're also pleased to know the pest issue appears to have been resolved and that your brother can comfortably enjoy his home again. Thank you for your recommendation and for trusting Orkin with your family's pest control needs. We truly appreciate your feedback and are honored to have earned your confidence. Should you or your brother ever need us in the future, we'll be here to help!

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Sept. 4, 2026

      Prompt. Courteous. Effective. We’ve been impressed with the professionalism of the technicians and effectiveness of the treatments!

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      Orkin
      Response from Orkin

      Hello Ruth! Thank you so much for sharing your positive experience with us. We’re delighted to know that our technicians have impressed you with their professionalism and the effectiveness of their treatments. Providing prompt, courteous, and effective service is always our goal, and it's wonderful to hear that we've achieved that for you. Your feedback is greatly appreciated, and we look forward to continuing to serve you!

      Verified purchase
      Staff

      Reviewed Sept. 4, 2026

      I have been so happy with both the crawl space encapsulation that I had done by Orkin, the roof guard put on and the monthly service I am provided. I find the team members to be efficient, responsive and professional!

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      Orkin
      Response from Orkin

      Hi Laura! Thank you for sharing your positive experience with us. We’re thrilled to hear that you are pleased with the crawl space encapsulation, roof guard installation, and monthly service from our team. It's great to know that you find our team members efficient, responsive, and professional. Ensuring high-quality service is our top priority, and your feedback motivates us to continue delivering excellent results. We truly appreciate your trust in Orkin and look forward to serving you in the future!

      Verified purchase
      Staff

      Reviewed Sept. 4, 2026

      Corinthians and his trainee gave 110% in getting rid of a serious yellow jacket infestation (eaten thru the window frame with large holes). The time and attention given to my problem gave me confidence that those pesky jackets would not return and have not seen. Thanks Orkin. You’re lucky to have these two employees

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      Orkin
      Response from Orkin

      Hello Carol! Thank you so much for sharing your fantastic experience with us. We’re thrilled to hear that Corinthians and his trainee went above and beyond in addressing your yellow jacket infestation. Their dedication and expertise are exactly what we strive for, and it's wonderful to know that their efforts have left you confident and satisfied. We truly appreciate your kind words and are proud to have such committed team members. Thank you for trusting Orkin, and we look forward to continuing to serve you with excellence!

      Verified purchase
      Staff

      Reviewed Sept. 4, 2026

      Very happy with service. Chad our technician is excellent.

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      Orkin
      Response from Orkin

      Hello Christopher! Thank you for sharing your positive experience with us. We’re thrilled to hear that Chad has consistently provided excellent service. His dedication to delivering outstanding results is something we proudly celebrate. We appreciate your feedback and thank you for choosing us. We look forward to continuing to serve you with the same high standards!

      Verified purchase

      Reviewed Sept. 4, 2026

      It's such a simple process. I don't even stress about it.

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      Orkin
      Response from Orkin

      Hi Jason! Thank you for sharing your thoughts! We're delighted to hear that our process has made things so simple and stress-free for you. We strive to ensure a seamless experience for everyone, and it's wonderful to know that you're satisfied with our service. We appreciate your feedback and look forward to continuing to meet your needs.

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Sept. 4, 2026

      Brandon was absolutely amazing! He provided me with a lot of good information, help me understand the problem and prevention, did a thorough inspection, made sure to address urgent concerns and got me scheduled for my next treatment 🤩

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      Orkin
      Response from Orkin

      Hi Paris! Thank you for sharing your experience with us. We're thrilled to hear that Brandon provided excellent service by offering valuable information and addressing your concerns thoroughly. It's wonderful to know he ensured your understanding of the problem and next steps, all while arranging your future treatment. We truly appreciate your positive feedback and look forward to continuing to serve you with the same level of care and dedication. Thank you for choosing us!

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      Orkin Company Information

      Company Name:
      Orkin
      Year Founded:
      1901
      Address:
      2170 Piedmont Rd. NE
      City:
      Atlanta
      State/Province:
      GA
      Postal Code:
      30324
      Country:
      United States
      Website:
      www.orkin.com