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About Orkin Pest Control
Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.
Pros & Cons
Pros
- Free estimate
- Integrated pest management
- Residential and commercial services
- 30-day money-back guarantee
Cons
- Limited pricing information
- Not available in AK, WY, SD
Bottom Line
With over 120 years in business, Orkin is one of the most well-known pest control brands. The company features highly trained technicians and customer-friendly guarantees. Contact Orkin for a free consultation.
Top Orkin Pest Control Reviews
Fantastic & professional service...I don't know how I would have been able to handle this mess without this company! They gave suggestions on how best to tackle this problem, and ...
Read full reviewAppointment was kept and they were professional as well as friendly. When I asked to modify their estimate to help me afford the service, there was some stalling, but eventually t...
Read full reviewWhat is Orkin Pest Control?
Orkin, founded in 1901, has over 120 years of experience with pest control. It has more than 400 locations across the world, including branches in most U.S. states. The company provides pest control for homes and businesses and guarantees customer satisfaction. Orkin technicians go through 160 hours of training, including coursework from Purdue University and hands-on simulations at Orkin’s 30,000-square-foot facility in Atlanta, Georgia.
Orkin uses an integrated pest management approach (called A.I.M.) with the goal of causing the least possible harm to people, property and the environment. Every Orkin visit includes assessment of the situation, the implementation of specific, science-driven solutions and the monitoring of pest activity to ensure the control technique is working.
How does Orkin work?
To find out if Orkin can help with your pest problem and to get an estimate, you can call Orkin or fill out a form online to be contacted by a company specialist. Orkin may give you a price over the phone or visit your home for an inspection.
Orkin uses a three-step pest control process, which it refers to as A.I.M.: assessment, implementation and monitoring. An Orkin technician starts by inspecting your property. They then work with you to come up with a protection program, choosing tools, technology and products that have the lowest environmental impact. After treatment, Orkin monitors results and continues to check for pest activity.
Orkin services come with a 30-day money-back guarantee. If you choose a treatment plan and pests come back between treatment dates, Orkin returns at no extra charge. And if Orkin can’t solve your pest problem, it refunds your last payment. Orkin also promises to respond to customers within two hours and have someone at your property within 24 hours.
Orkin services
Orkin treats issues with the following pests:
- Bedbugs
- Termites
- Moths
- Hornets
- Fleas
- Crickets
- Scorpions
- Silverfish
- Carpenter ants
- Centipedes
- Roaches
- Mice
- Spiders
- Earwigs
- Ticks
- Mosquitoes
- Stinging insects
In addition, Orkin also provides these services: attic insulation to help residential customers save on energy costs and keep away pests; moisture control to prevent termite damage and mold; and lawn care for pest and weed prevention. Free inspections are available for each of these services.
Orkin price
Orkin determines pest control pricing based on a customer’s home, type of pests and other factors. The best way to get a quote for your specific situation is to contact your local Orkin branch. Getting a quote is free and comes with no obligations.
For example, we requested a quote for an annual pest control plan for a three-bedroom home in Tulsa, Oklahoma, that needed roach control. We received an estimate of two $195 payments over two months, followed by 10 more monthly payments of $48. That’s an annual total of $870.
Orkin Pest Control FAQ
What chemicals does Orkin use?
What chemicals Orkin uses depends on your specific pest situation. Orkin states that all chemicals it uses are approved by the Environmental Protection Agency and are safe for kids and pets. Orkin technicians provide documentation of chemicals they use during treatment. The company recommends you let your technician know if you are pregnant, have a newborn or have specific allergies. You can access product labels on Orkin’s website.
Does Orkin get rid of mice?
Yes, Orkin handles mouse problems. The process starts with a technician performing a rodent inspection to find out what species is present. Treatment may include both chemical and nonchemical methods.
Who owns Orkin pest control?
Orkin is owned by Rollins, Inc., a pest and termite control company based in Atlanta.
How much does Orkin cost for roach control?
The cost of roach control from Orkin depends on your property and other factors. For an annual plan for a three-bedroom house located in Tulsa, Oklahoma, Orkin quoted two monthly payments of $195, followed by 10 monthly payments of $48.
Is Orkin safe for pets?
Yes, Orkin’s chemicals are safe for pets, the company says, as long as pets are kept away from treated surfaces until they are dry, which can take one to two hours. Pets don’t have to be out of the house during treatment, but Orkin says it can be helpful.
Does Orkin get rid of bedbugs?
Yes, Orkin offers bedbug control and removal service. Its ongoing detection service may not be available in all locations, though. It may also charge an inspection fee.
How does Orkin treat termites?
Orkin customizes plans for termite infestations using several treatments, including Termidor liquid treatment, Orkin Dry Foam, OrkinFoam, and Sentricon bait and monitoring. Your pest control specialist will tell you which of these treatments will work best for your particular infestation.
Does Orkin do payment plans?
Yes, Orkin customers can pay monthly. Speak with your local Orkin branch about setting up a payment plan for pest control services.
What does Orkin use to kill roaches?
It depends on the specific infestation in your home. An Orkin pest control specialist will discuss which chemicals, if any, will work best for your situation.
Does Orkin do free inspections?
Orkin offers free termite inspections. It also offers free pest control quotes. For more information, call Orkin or fill out the contact form on its site.
Is Orkin worth it?
Orkin is one of the most experienced pest control companies around, with over 120 years in business and nearly 2 million residential and commercial customers throughout the world. Its technicians go through extensive training in Orkin’s approach to integrated pest management. However, it’s a good idea to read reviews and compare Orkin with other pest control companies before making a decision.
Orkin Pest Control Reviews
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We were doing an addition to the house and the flooring and the addition part wasn't completed. All of a sudden, we noticed that there were some unusual smudges on the floors and then, we noticed that there were some creatures that were gnawing through packaging on the shelf. It turned out we had a foolhardy bunch of rats. Our house is an 1850 vintage house and it has stone foundations. There were places where the stonework needed to be repointed. They could wiggle their way through tiny openings and they had decided this was a better source of wintertime warmth and there's food supply like crazy. So, I'd always heard that Orkin did a great job on all of their pest services. Plus, I drove by on a daily basis past where their Orkin shop was in Utica. So, I called them first and that was all I needed to do.
The techs came out and had a program for setting up indoor baited traps. It wasn't way into the wintertime, so there wasn't a lot of snow on the ground even. So, they would have done the outdoor traps too, which they did. They used these traps that have a way that the animal can get into them and there's a lot of these food. They look like small corncobs of molded material that's sort of grain of some nature and of poison mixed in with it, and they fit down over some prongs inside there. So, they could stack about a half dozen in each of these traps. They spotted a couple of places where the critters were coming in. There were more obvious holes. Ultimately, the next spring, I can do tuckpointing, which is not a big deal. I went around and tuckpointed every place where I saw there were gaps in-between the field stones, plugged them all up, which probably, by itself, did the trick.
The tech set out about five bait traps around the house in different spots that either looked suspicious or definitely was one of the places where they came in. And they put out probably about 10 of the baited traps indoors, mostly down in the basement. Everything worked like a charm. The Orkin tech came back about once every four weeks and checked the baited traps. I didn't have any problem. If we did catch one, I could reset it and he told me to use Slim Jims as the bait rather than cheese because it lasts longer. The cheese gets moldy and nasty and the rats are not stupid. It doesn't taste good. They can't just pull them off and they don't get crumbly. These guys are ultra professional. We trapped probably, over the course of the winter, about six rats indoors. In that course of about five months, we trapped plenty of them. Most of them were running towards and eaten up all of the six cob things.
The techs sat on the ground and snapped a lid down on it that latched and then, the critters could get inside. They would nibble on this stuff. It's poison and it also makes them desperately thirsty. So, they hustle back out again looking for some source of water. But snow's on the ground. The tech said there'll never be any animals inside those bait traps because they have this unquenchable thirst and they gotta go out and find water. And sometimes they either drink a lot and they get bloated, and then they can't breathe. We finally decided there were five that weren't even being visited all of that wintertime. So, we disarmed them because I don't want our dog to be sniffing around. The tech said the outdoor bait traps should be left in place all the time and they'll come back on a scheduled basis and check the bait traps.
In the summertime, Orkin also has a service about spraying for wasps and insects around the eaves, around the foundation line and around the windows. They sold us a program that would be six to eight-week spacings, four visits in the summer to do the overall spraying around the house for the insects, primarily wasps, and they would check to see bait traps at the same time. It included this spraying system, which is also a super program that they have. When you sign up with Orkin, there's a service, which has about $100 entry fee, and they have these different packages that you can choose to do. If we had just done the one thing for the wintertime for the rats, and if we then come back later and said we wanted to have them do something else, there's also another one of those startup fees. So, it made more sense to have paid that, and then just pay on the however many visits they're doing per wintertime or summertime.
We're a continuing customer. It's better economically for us. We don't have to pay this startup cost every time we wanna add some program or end one and start another one. After that first winter, we haven't had one trap go off in the places down in the basement where they set them. Plus, we finished the subfloor in addition. There's a crawl space underneath that subfloor and they were able to come up and come through where there were gaps. The plywood hadn't been all laid down permanently. So, Orkin’s programs work. Everything's outdoors now because we don't have to have all of the indoor traps even. But I've kept the ones down in the basement set, and they haven't been set off for all of that time. Orkin is 100% professional operation and it's effective 100%.
Leading up to the time that we hired Orkin, we used to have a nuisance of wasps because they look for a way to get from where they are up in the attic. Sometimes, they can't find a way out and they come through some little crevice and before you know it, you've got two or three wasps. So, all of the things that Orkin has done have been first class and very reasonably priced. They are on time when they say they're gonna come and they call ahead too the day that they're gonna come out to just make sure that that's still on our calendar or it needs to be shifted. I am one satisfied customer.
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Orkin treats every three months and they allow me to split my bill into three separate payments, because that's how I have to do it. So each month I send in a third and then a third, and when I pay the final third, I schedule. They've had me on this schedule for quite some time and I appreciate it. I'm extremely happy with my technicians. Abraham has been my technician for many years. He's been recently promoted and in the office now. He will come out and do scheduled treatments but that is only if they're shorthanded or he will go out if he's needed in the field. But he has always been extremely professional and a super nice guy. He's very thorough and gives me my reports. He's wonderful. Since he's been promoted in the office now, the last gal I had come out, was on it. She's young and extremely thorough, and answered any questions I had. I hadn't met her before, but if I can have her to replace Abraham, she's a treasure.
Originally, my house was a cabin here in the desert and over 40 years ago, I was overrun with silver fish. I had the independent guy come out for that. The desert is full of all kinds of critters, but they're basically outside and I get little water spiders in here once in a while but that's no big deal. But as the years went on, I had my house fully remodeled. I sunk quite a bit of money into it. Since the remodel 20 years ago, there have been several different strains of these Oriental American cockroaches. In the dead of summer, when it's 120 degrees, you can go out there in the night, and there are bazillions of them. They're after water and my yard has 100 trees and a lot of leaf litter. But I'm on the septic system and when they come in the house, they die. They can't survive in the house but they get in. I even duct taped the bottoms of my front and back door every night and I don't even open windows in the summertime.
Once in a while, you'll see one crawling across the dining room floor and I'll kill it. But one or two here and there just get in and the only reason I'm calling Orkin is because I don't want cockroaches in my house. Over the years, Orkin has pounded me so hard with the stuff and then Abraham changes the chemical as per the season requires. I set the sticky traps and I have them everywhere. But in the last two years, my activity for cockroaches inside the house have been way low. I might see a couple here and there that sneak in and on the traps but I can't even remember the last time I saw one in the night. They are contained and I'm very happy. I'm not gonna quit Orkin’s service. I'd give their phone number or the website to anyone looking for service.
Orkin is very reliable. It's consistent. But all of a sudden, in the last three months, we haven't gotten notified that the techs were coming. And we ended up with a doctor's appointment that morning and forgot that he would be here. We used to get emails and I used to get texts. Our day is the first Wednesday of the month and it was our fault last month. They didn't remind us and we didn't realize it was the first of the month. That was how we missed them. We did not leave the key out for the tech because we didn't know the tech was coming. I gave the rep a call and said we were not there and we didn't have the key out. He couldn't get in. So, he did not do the inside. He does the inside more than ever the outside. So, we were charged for it. I told him we would just put it on next month and not do the outside, and not charge us. Other than that, he consistently comes at the time he says he would.
We had a tech that we were sorry to see leave because he has been with us for many years and knew us personally. But that happens over the years. They're very respectful and always cover their shoes if it has been muddy or wet out or snow, or take them off. One time, I had put something in the back cover, forgot about it, and these lovely little fly things kept showing up. He said, "Is there anything in particular I have to address?" And I said, "Yeah, get rid of those things." But for the most part, it's generally a maintenance every month is what we wanted. They do the entire house, the basement, as well as the upstairs, and along the perimeter of the house. Long time ago, when we first built the house, they did the termite stuff, when you're building a new place.
Dean is probably one of the best employees Orkin has ever had because he cares about the person he's talking to. He will even go out of his way. For instance, he moves the things away from my house that I have up against it, like ladders or brooms. He moves them all to the side so they don't get the pest stuff on them and there are times that he'll look at my back deck, and he'll sweep it off for me. I'm disabled so he's just like that. He always asks questions. He comes and informs me what he thinks and sees, and he's very informative. He's an all-around nice guy.
We used to have an older double-wide and we got infested with mice bad because we live next to fields. Once they got in, they were everywhere. There were other pest control guys before Dean, who were nice and very good, but he was on top of things. He'd tell us what was going on in the neighborhood, for pests that's going on in the valley. And when we finally got our new place, we put in a foundation. If I even have a hint of a smell of a possible mouse, I start to have a panic attack. If he finds some down in my crawlspace, he says the lid is probably not sealing correctly and it's usually in the trap that he's got down there. It fell through more than likely so I'm not too awfully worried about that. But I want to get that lid changed and just haven't had the money to do it.
Orkin is awesome and people should go for it. The only thing I have a problem with is their price has gotten higher and higher. I do it quarterly because I'm a disabled widow and everything's getting tighter. Orkin does quarterly, but I can't afford to have them here every month. They need to look at lowering the prices, because if they don't, I might end up having to stop. They could have Senior or Disabled discounts because I'm both. But Dean has been so helpful. He knew my husband before he died and he was very good to all of us. Orkin had a substitute come in that has taken over a lot of the areas over here because there were so many and they were splitting it up. I told them not to let us lose Dean because I like him. The other guy was good and very nice but Dean spent more time. He was more meticulous about what he does. You don't get that very often. Plus, customer service is number one for him.
The last time that my house was treated, I wasn't home but I received the text notification that the reps from Orkin were on their way. Then, I received another text notification that they were there and would be treating my home. I was glad that they let me know that they were going to be there and what time they were going to be there. I always had the same technician who treats my home. He's good and always asks me if there is any problem. He told me to call and let him know if I need him to come back and he will and do another treatment. He's even giving me advice for some other things, like termite inspection. My initial problem was an ant infestation when I first moved into my home. It had been empty for a long time so I needed to have it treated. Then, I found out from other neighbors that ants are our problem in our neighborhood. So, I decided to keep the service. I have a treatment every other month and it's been great. I'm not having a problem.
If I'm here directly after Orkin treats the place, I notice in some places where the treatment was put. That's in the event that it has dried up quickly because it does dry quickly. And when the rep is here sometimes, he tells me where it was treated or where he saw where it might be a problem and he pays special attention to that area.
People should use Orkin. I've been using them since I moved into my house and that was in 2016 when I first noticed and was told by my neighbors that we had ant problems. A lot of my neighbors treat their homes themselves because they're men and they can carry that stuff around and lift it up and everything that they need to do. But I tried that myself in the beginning and I’d rather have someone else come out and do it. I've been having termite inspections as well, which was something that I was told that would be something available to me free of charge. So, I took advantage of that and I appreciate Orkin’s honesty because they could have been unscrupulous. Every year that I've had the termite inspection done, they've told me it's been fine, but where certain areas that I may want to look out for. So, it's been a good experience.
Hi Stacey! Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience at Orkin.
Everything is going good....I'm just so glad we don't have problems with ants anymore...The people that come out here are always friendly and do a good job. I am happy with the service I get from Orkin. Thank you for always being there to help me....
The technician was delayed on an earlier job and he was very apologetic. I assured him that it was not a problem. He was very knowledgeable about my problem. He was pleasant, courteous and efficient. It was a very good experience as have been all our past ones.
Two techs visited on this call at different times. Justin was first to arrive Monday. Treated it for ants and to be sure asked his termite inspector, Kris come to ensure it isn't termites too. Both were informative based on their training and experience. They made the treatment process and dos/don'ts clear to ensure we kill the ants. Kris fully inspected the basement level after seeing where the ants were. Confirmed they were only ants. She explained that once the ants are killed, the next level of bugs comes forward unimpeded so, I was interested in the Powerspray to occur later. The ants are still walking across the dining table but not swarming at the windows as they started. The population is diminishing and living in the area isn't repulsive.
Nice professional associate. The reason for the four stars instead of 5 stars is that from the time of making the phone call to the time to schedule for the pick up was a few days. All associates have been very nice to deal with.
My experience with the agent that was surprise. The agent was female and she was very thorough. She worked areas where others didn't. I asked if she would be coming from now on. I was happy because she said yes. Since I hire Orkin, my life is so much happy. There isn't any bugs in my house. My backyard is also very clean from bugs.
Orkin Pest Control Company Information
- Company Name:
- Orkin
- Year Founded:
- 1901
- Address:
- 2170 Piedmont Rd. NE
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30324
- Country:
- United States
- Website:
- www.orkin.com