Orkin Pest Control Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Orkin
Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.
- Free estimate
- Integrated pest management
- Residential and commercial services
- 30-day money-back guarantee
- Limited pricing information
- Not available in AK, WY, SD
Helpful Reviews
What is Orkin Pest Control?
Orkin, founded in 1901, has over 120 years of experience with pest control. It has more than 400 locations across the world, including branches in most U.S. states. The company provides pest control for homes and businesses and guarantees customer satisfaction. Orkin technicians go through 160 hours of training, including coursework from Purdue University and hands-on simulations at Orkin’s 30,000-square-foot facility in Atlanta, Georgia.
Orkin uses an integrated pest management approach (called A.I.M.) with the goal of causing the least possible harm to people, property and the environment. Every Orkin visit includes assessment of the situation, the implementation of specific, science-driven solutions and the monitoring of pest activity to ensure the control technique is working.
How does Orkin work?
To find out if Orkin can help with your pest problem and to get an estimate, you can call Orkin or fill out a form online to be contacted by a company specialist. Orkin may give you a price over the phone or visit your home for an inspection.
Orkin uses a three-step pest control process, which it refers to as A.I.M.: assessment, implementation and monitoring. An Orkin technician starts by inspecting your property. They then work with you to come up with a protection program, choosing tools, technology and products that have the lowest environmental impact. After treatment, Orkin monitors results and continues to check for pest activity.
Orkin services come with a 30-day money-back guarantee. If you choose a treatment plan and pests come back between treatment dates, Orkin returns at no extra charge. And if Orkin can’t solve your pest problem, it refunds your last payment. Orkin also promises to respond to customers within two hours and have someone at your property within 24 hours.
Orkin services
Orkin treats issues with the following pests:
- Bedbugs
- Termites
- Moths
- Hornets
- Fleas
- Crickets
- Scorpions
- Silverfish
- Carpenter ants
- Centipedes
- Roaches
- Mice
- Spiders
- Earwigs
- Ticks
- Mosquitoes
- Stinging insects
In addition, Orkin also provides these services: attic insulation to help residential customers save on energy costs and keep away pests; moisture control to prevent termite damage and mold; and lawn care for pest and weed prevention. Free inspections are available for each of these services.
Orkin price
Orkin determines pest control pricing based on a customer’s home, type of pests and other factors. The best way to get a quote for your specific situation is to contact your local Orkin branch. Getting a quote is free and comes with no obligations.
For example, we requested a quote for an annual pest control plan for a three-bedroom home in Tulsa, Oklahoma, that needed roach control. We received an estimate of two $195 payments over two months, followed by 10 more monthly payments of $48. That’s an annual total of $870.
Orkin Pest Control FAQ
What chemicals does Orkin use?
What chemicals Orkin uses depends on your specific pest situation. Orkin states that all chemicals it uses are approved by the Environmental Protection Agency and are safe for kids and pets. Orkin technicians provide documentation of chemicals they use during treatment. The company recommends you let your technician know if you are pregnant, have a newborn or have specific allergies. You can access product labels on Orkin’s website.
Does Orkin get rid of mice?
Yes, Orkin handles mouse problems. The process starts with a technician performing a rodent inspection to find out what species is present. Treatment may include both chemical and nonchemical methods.
Who owns Orkin pest control?
Orkin is owned by Rollins, Inc., a pest and termite control company based in Atlanta.
How much does Orkin cost for roach control?
The cost of roach control from Orkin depends on your property and other factors. For an annual plan for a three-bedroom house located in Tulsa, Oklahoma, Orkin quoted two monthly payments of $195, followed by 10 monthly payments of $48.
Is Orkin safe for pets?
Yes, Orkin’s chemicals are safe for pets, the company says, as long as pets are kept away from treated surfaces until they are dry, which can take one to two hours. Pets don’t have to be out of the house during treatment, but Orkin says it can be helpful.
Does Orkin get rid of bedbugs?
Yes, Orkin offers bedbug control and removal service. Its ongoing detection service may not be available in all locations, though. It may also charge an inspection fee.
How does Orkin treat termites?
Orkin customizes plans for termite infestations using several treatments, including Termidor liquid treatment, Orkin Dry Foam, OrkinFoam, and Sentricon bait and monitoring. Your pest control specialist will tell you which of these treatments will work best for your particular infestation.
Does Orkin do payment plans?
Yes, Orkin customers can pay monthly. Speak with your local Orkin branch about setting up a payment plan for pest control services.
What does Orkin use to kill roaches?
It depends on the specific infestation in your home. An Orkin pest control specialist will discuss which chemicals, if any, will work best for your situation.
Does Orkin do free inspections?
Orkin offers free termite inspections. It also offers free pest control quotes. For more information, call Orkin or fill out the contact form on its site.
Still have questions?
Is Orkin worth it?
Orkin is one of the most experienced pest control companies around, with over 120 years in business and nearly 2 million residential and commercial customers throughout the world. Its technicians go through extensive training in Orkin’s approach to integrated pest management. However, it’s a good idea to read reviews and compare Orkin with other pest control companies before making a decision.
Orkin Reviews
Filter by Rating
- (1,324)
- (105)
- (45)
- (93)
- (648)
Popular Mentions
- 4,911,376 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,911,376 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 30, 2026
Orkin Pest Control is A+ all the way and they hire the best technicians. They are very conscious of the fact that my husband needs people here in the mornings only because he sleeps in the afternoon and they're great about accommodating us. Dustin came and did our inside maintenance. He usually puts up with my dogs barking at him and he headed them all. He's professional, very conscious of everything, and does a nice job. He speaks with my husband who had a stroke. He says hello to him and treats him like a person. We like that. He goes above and beyond. He makes sure he puts those booties on even though we tell him he doesn't have to. Everything has been good since he has been doing stuff here. However, the mosquitoes get worse every year and we have to keep calling. It's something about Orkin's formula. Other than that, everything is wonderful. We like our service and I trust Dustin in my home.
Hello Mary. Thank you for the wonderful review! We’re so glad to hear how much you appreciate our team and the care Dustin provides. It means a lot to know he’s respectful of your home, your pets, and your family, and that he consistently goes above and beyond to make you feel comfortable and supported. We also appreciate your feedback regarding mosquitoes, as it helps us continue improving our services. Thank you for trusting Orkin and for being a valued customer!
Reviewed March 28, 2026
I was having a roach problem. I called numbers randomly and I spoke to a person from Orkin and he said they could set me up and he gave me a discount to start my service. It was a deal. The service was set to come every three months. With their initial visit, I had them come out two weeks later because I was still seeing roaches and they came out. Then, they've been out two times after that. I've had a great experience with them. It's always been the same technician and I appreciate that. His name is Kyle, and he's been great. I live in a garage apartment in the back of a house. So, I don't have to give him directions. I feel comfortable because it's not like a new technician every time. I haven't seen cockroaches since the last time he was out. I was very satisfied. Overall, the service has been really good. It was at a good price and it was effective.
Hello Amy! Thank you for sharing your experience! We’re glad to hear you’ve had such great results and that our team was able to address your roach concerns effectively. We’re especially happy to know that having the same technician, Kyle, made you feel comfortable and confident in your service. It’s great to hear the treatments have been successful and that the service has been both effective and affordable. Thank you for choosing Orkin, we truly appreciate your trust!
Reviewed June 17, 2026
I get the same guy for the regular service. He was good. He explained everything to me. He did the treatment and said I should have an inspector out. So, I had an inspection done, and he told me that my attic needed to be re-insulated, that the insulation in there had feces in it, and that was toxic. So, he gave me a bid on clearing the whole ceiling out and re-insulating it. It was 18,000. It seems a little high. So I decided to clean it out myself, remove the insulation, and vacuum. It reduced the bid to 13,000. So, we saved a little money there. But 13,000 still seemed a little high. So, I continued working on it and reinsulated it myself.
On the regular service, Orkin comes out and they'll go after the roaches and the spiders on the outside. They make sure everything is good inside and out. One time, they will go after more or less the roaches, and then another time will go against the outside stuff, like spiders and vermin. I had a rat problem and we've pretty much taken care of that. The service guys always come out and they are pretty friendly. They explain things to me, and we make a plan of attack.
We also appreciate your feedback regarding the inspection and insulation recommendation. We understand that pricing and scope of work are important factors when making decisions for your home, and we respect your initiative in exploring options that worked best for you.
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed June 15, 2026
When I started out with Orkin, I had beds bugs, and they got rid of that for me. Now, if I got spiders, I'll tell them and then they'll spray accordingly in the areas that need it inside and out. There's a certain part of the spring where the spiderwebs are all around the house. Orkin will go through it, and they'll get rid of all of the spider webs while they're spraying, too. Their guy goes from second floor to the basement. The guy who comes out does a really good job, but they had one guy that came here and all he did was outside and he left. I asked what about the inside because that was supposed to be part of the deal. They said, this other guy was doing a fallacious job. Other than that, I had no problem at all with the reps at Orkin. They send me a note and a text, and I’ll set myself around it.
My son has a fear of flying stuff like wasps and every once in a while, he'll get a wasp in his room. We just can't figure out where it's coming from. So, I just have the guy come, pull the curtains back and spray up top to see if that does it, and sometimes it's all right. I had one yellow jacket nest, and I showed them where it was. He sprayed it up there and I haven't had problems with them any more either.
Hello Joseph. Thank you so much for your continued trust and for sharing your experience with us! We’re thrilled to hear that we were able to successfully take care of your initial bed bug concern and continue to support your home with ongoing pest control needs. It’s great to know your technician is thorough, addressing everything from spiders and webs to treating specific areas of concern inside and outside your home. That level of attention and care is exactly what we strive for, and we’re glad it’s making a difference for you and your family. We also appreciate your feedback regarding the previous visit that didn’t meet expectations, as consistency is very important to us. We’re especially happy to hear that treatments have helped with concerns like wasps and yellow jackets, and that you’ve seen improvements. Thank you again for your loyalty and for allowing us to help keep your home comfortable and protected, we truly appreciate you!
Reviewed May 7, 2026
Orkin does a great job. I only use the service four times a year, and they did the first one in spring about three weeks ago. The tech sprayed all around the house and around my garage. I've had the same guy for years, and we have a good relationship. I have the schedule set, and Orkin sends me a text a couple of days ahead of time. If I have to change it, I let them know, but I never have to change it. Most of the time, when I'm working, I'm not even home. I trust them with everything they do, so I have no issues whatsoever. But the last time, I happened to be home when the tech came.
Since I started with Orkin, the pest activity has been a lot less than what it was. I started using them when I had a bee infestation, and I just stayed with it. I've never had any bees since then. The bees actually came into the house, and that's the only time they ever had to come inside the house. Other than that, it's all outside spraying. Orkin takes care of all the other bugs, too. I have a direct debit, so the payment comes right out of my account. I've always been happy with Orkin, and I've referred them to other customers.
Hello Frank. We truly appreciate you taking the time to share such detailed feedback about your experience with Orkin. Hearing how our service fits seamlessly into your routine and continues to meet your expectations means a great deal to us. It’s wonderful to hear that your technician has provided consistent, reliable service over the years and that you’ve built such a strong relationship. We’re also glad our scheduling and communication have made things easy and convenient for you. We’re especially pleased to know that your pest concerns, like the bee infestation, were effectively resolved and that you’ve seen lasting results. Your confidence in our team, even when you’re not home, means a great deal to us. Thank you as well for your referrals and for being such a loyal customer.
Reviewed April 16, 2026
I've been with Orkin for a few years now. They had a Camden County plan. It's like I pay a certain amount every few months. It was more convenient than paying an exterminator fee for one time. Then they come out. One time I did the mosquito treatment, and it sucked. Nothing worked. The mosquitoes were still there. But they came back out.
My pest control tech is Jamar. I've been with him for a while now. He's very understanding. You know how when you get somebody that comes to your house, you have to follow them around and make sure they're not gonna take anything. Jamar has been in my house and I have walked to the store, and left him in my house, and then come back. He knows us, and he calls. There was a mouse in the trap, and Jamar helped me. Mice are still there, but no ants, no roaches, no wasps. I still have maybe one mouse here or there, but not much.
Jen is the lady at the office. When I'm behind on my bill, or I forget, or my card is locked, I can call her or text her and say, “I forgot. My card is unlocked. Can you run the payment?” They're very good people. Orkin is a good company.
Hi Teanisha! Thank you for being a loyal Orkin customer and for sharing your experience. We’re glad to hear how much you trust Jamar and appreciate the great support from our office team as well. While no service is perfect, we’re always committed to following up and making things right. We truly value your trust and kind words about our team.
Reviewed April 9, 2026
I had field mice and a lot of flying and crawling insects. There were also scoundrels hoteling and lounging up in my attic area. I signed up with Orkin and the representative that comes for the quarterly inspection for insects and spraying is very professional. She takes care of everything and makes sure that everything is well done. She asks questions, and she wants to ensure that I'm getting the best protection. So far, it's been very well working out especially with the bugs. But they don’t' seem to be able to kill the stink bugs at all. You’re sleeping and next thing you know, you could smell one. I put all kinds of scratches on my head 'cause I thought they were on me. At one point, I wasn't able to sleep. I couldn't do anything. They had lined up inside of my closet walls from the window, and it was so many of them. If it hadn't been for my son coming with the vacuum cleaner to get them up, I would probably move out of this house. It was traumatizing.
Other than that, I've been happy with the service so far. They always get back to me or they get somebody to get back to me. Interested customers just have to make sure they are as specific as possible about the kind of service that they want, so they don't get hemmed up into other kind of situations. The salespeople do exactly what they supposed to do, sell it. They're good with that. But after the fact, you don't know what you've gotten yourself into including financing.
I've been thinking about whether to continue or not, only because I'm retiring, and I'm trying to eliminate bills. But I like being outside, and I don't like bugs. I'm trying to figure out a way to keep Orkin. It shouldn't have to be as expensive, especially when it's not eliminating some of the problem, but it's worth it. I would recommend them. But if they can't get rid of these stink bugs, we will have a major problem. Orkin needs to be able to figure out how to help with the stink bugs, because in this area, they're quite fluent.
Hello Phyllis. Thank you for taking the time to share your experience so openly. We truly appreciate your kind words about your Orkin service professional, it means a lot to hear that her professionalism, thoroughness, and care have made such a positive difference for you. We’re very sorry to hear about the distress you’ve experienced with the stink bugs. We understand how upsetting and disruptive that situation can be, and it’s certainly not the level of relief we want you to feel from our service. Your feedback is important, and concerns like this help us identify where we need to do better and explore additional solutions to better address regional pest challenges. We’re grateful for your continued trust and for your honesty about both what’s working well and where improvements are needed.
Reviewed June 26, 2026
I had a lot of mice and it was a problem I never had in this house before, even though I've got woods right behind me. But it got to the point where it was something I couldn't control. I had to bring somebody in to deal with the problem. I used to be a commercial property manager and I had used Orkin in the past as well as a couple of other companies. I decided to use Orkin and they did a very thorough job of it. The mouse problem was eliminated and I was very pleased.
I had the same tech for the first several instances that they were here, and there have been different techs since then. They've done work on the exterior of the house and they haven't done any work on the inside of the house recently. But they've all been very professional and they communicate well, especially the first fellow that I had who came out and really helped solve the mouse problem. I've also always gotten text messages to confirm appointments, which I appreciate. And the little bit of contact I had with any office staff was positive as well.
Hi Linda! Thank you for your detailed feedback and for choosing Orkin again. We’re glad to hear your technician was thorough, professional, and able to effectively resolve the mouse issue, that’s exactly the level of service we strive to provide. We also appreciate your kind words about our team’s communication and appointment updates. Your trust and continued support mean a great deal to us, and we’re grateful for the opportunity to serve you!
Reviewed June 24, 2026
Orkin Pest Control's service is okay. A gentleman called me and said that the guy who normally comes to my house was on leave and he would come and spray the exterior of my home and in the garage. He removed the sticky tape, but didn't put new ones down. That was weird. The other guy would take the old ones and put the new ones down. But he just picked them up and he was gone. The other guy was no problem. He was good and super communicative. However, I'll probably change soon because the price is too high. I had several guys come to my door trying to solicit business and they're $35 a month which is way cheaper.
Hello Kaysha. Thank you for taking the time to share your experience with us. We truly appreciate your feedback and your continued trust in Orkin. We’re glad to hear that your regular technician has provided great, communicative service, consistency like that is what we strive for. At the same time, we sincerely apologize that your recent service did not meet those same expectations. We understand how concerning it can feel when details like replacing sticky traps are missed, and we appreciate you bringing this to our attention so we can address it internally. We also understand your concerns regarding pricing, and we know how important it is to feel confident in the value of your service. Your feedback is incredibly important as we continue working to deliver both reliable service and a level of care that makes your experience worthwhile. Thank you again for sharing your honest thoughts with us. We truly value your business and the opportunity to serve you.
Reviewed June 22, 2026
Derrek was very professional, he explained everything he was using And doing in the home and outside the home. I feel very confident that this bug issue will be taken care of pretty quickly. Thank you for the great service.
Hi Elizabeth! Thank you for your kind feedback! We’re so glad to hear Derrek provided professional and thorough service while keeping you informed every step of the way. We truly appreciate your trust in us and are happy to help resolve your pest concerns quickly!
Reviewed June 22, 2026
We have a 5 year termite contract with you. All of our dealings have been with Owen ** and he has been excellent. We have recently - through him - asked y'all to start doing our quarterly pest control spraying and he will have that start with a tech named Jay in late July. Owen is always very professional, personable and knowledgeable. A pleasure to deal with.
Hello Judith. Thank you so much for your continued trust in Orkin and for sharing your experience. We truly appreciate your loyalty over the past five years and are grateful for the opportunity to support your termite protection and now your quarterly pest control needs as well. It’s wonderful to hear that Owen has made such a positive impression, his professionalism, knowledge, and personable approach are exactly what we strive to deliver with every service. We’re also glad he was able to assist in getting your new services set up, and we’re confident Jay will provide the same level of care when your quarterly treatments begin.
Reviewed June 20, 2026
I contacted Orkin's for the rat issue, they came and put very small bait. I put the camera and there was only one big rat and asked them to put the bigger bait. They told me about more charges for that, and later one sent a specialist, he came and give the price of 9k, 13k, 20k as said no rat or mice in the house, but several squirrels. Since I saw in my camera, went to Menards, spent $7 for the bigger bait, caught the rat and story finished. Now Orkins are harassing me for money and put it on the collection. Never go with the company who instead of solving the issues, trying to rob you.
Hello SYed. Thank you for taking the time to share your experience with us. We’re very sorry to hear how frustrating and disappointing this situation has been for you. We understand how concerning it must have been to deal with a pest issue and then feel that your concerns were not fully addressed. We also regret any confusion around the recommendations provided, pricing, and follow-up communication. This is not the experience we want for our customers, and we sincerely apologize for the frustration it caused. We truly appreciate you bringing this to our attention. Your input helps us identify where we need to improve to better serve our customers and provide a more consistent, reliable experience.
Reviewed June 19, 2026
Was an Orkin customer from July 1983 until a few years ago, then did not receive 'renewal' notice, I did not remember to call them and they terminated service. Last year I realized I'd not seen them, called, said I'd not wanted to cancel service and wanted to resume my contract. They came out but did NOT resume the contract; when I called recently it was very difficult to get in touch w/ my local Orkin, they've centralized their calling and what a problem THAT caused in itself - A woman told me that I am no longer a customer and that I'd not been seen in several years. I had to INSIST that I WAS seen, last year. She My finally found that information and agreed that yes, I was correct - but said I'd not been added back as a customer. I AGAIN explained what had happened and made an appointment, thinking I was resuming the situation I'd had since July 1983: an annual inspection with the option of any work necessary.
Two men came out and did a hard sell for a $3,000.00, 5-year contract. I considered that, then called the office and said no, I wanted exactly what I'd had since 1983: an annual checkup, and it had not cost $600.00 per year. Spoke with Jimmy, who actually seemed knowledgeable, caring and reasonable. He said he would relist me as a customer, for the annual inspections, and said that someone would be here today between 8 and 10 a.m. A few days ago the initial pair of men showed up - unscheduled - planning to have me sign the contract they'd shown me a couple of weeks ago. My husband said no, that we wanted the kind of service I'd had since 1983, and we had an appointment for it to begin. These men did not know anything about that.
It is now 10:23 a.m., no one has appeared, no one has even called, and apparently I did not keep Jimmy's direct number so I am anticipating another serious runaround in trying to contact anyone who can actually speak knowledgeable about this. I am so not happy. For so many years, Orkin used to be easy to reach and so responsive. I suspect the 'reorganization' has seriously affected that.
Hello Janet. Thank you for taking the time to share such detailed feedback and for your many years of loyalty to Orkin, we truly appreciate the trust you’ve placed in us since 1983. We are very sorry to hear about the frustration and inconvenience you’ve experienced, especially regarding the confusion around your service history, difficulty reaching your local office, and the lack of follow-through on your recent appointment. This is not the level of communication or consistency we strive to provide, and we understand how disappointing that must be, particularly after such a long-standing relationship with us. We also appreciate you highlighting your interaction with Jimmy, and we’re glad to hear he provided a more helpful and understanding experience. At the same time, we sincerely apologize for the disconnect between what was discussed and what was actually carried out, including the unexpected visit and missed appointment. Your feedback regarding changes in communication and service coordination is extremely valuable, and it helps us identify where we need to improve to ensure our customers receive the reliable, responsive service they expect and deserve. Thank you again for bringing this to our attention and for your long history with Orkin. We truly value your business and hope to regain your confidence moving forward.
Reviewed June 18, 2026
Company is get with the service they offer. They really need to go back to the starting board and figure out how to stay on the same page with the service workers. The service is good and the service I had works but whatever system fall in after service is given could be much better.
Hello Beverly. Thank you for your feedback and for sharing your experience with us. We’re glad to hear that you found the service itself effective and that it delivered the results you needed. We also truly appreciate your honest comments regarding communication and consistency after the service is completed. Providing a seamless and well-coordinated experience from start to finish is very important to us, and your feedback highlights an area where we can continue to improve. Thank you again for choosing Orkin and for taking the time to share your thoughts, we value your input and your business!
Reviewed June 18, 2026
Orkin Pest Control's tech came and explained to me everything, the process with the first time and the second time, and how long it would take to come back again to do it one more time. I'm pleased with the visit with him. Also, the experience we have with talking to Orkin and making the appointments have been good. The problem we have in my house was just black little ants. We haven't seen much anymore, just one here and there. I haven't been able to see much ants like I used to inside or outside. My daughter sees spiders ones here and there in her house, but not like she used to. It’s working out already with the product.
We recommended Orkin with some of the neighbors who ask when they see the vehicle up there. Two neighbors down from me and across the street have problems with the black ants as well. I told them that the first time that the guy came over, we would see some activity. He came in the second time, and we haven't seen much activity anymore. I asked the guy to give me a couple of cards, so that's what I hand over to the neighbors.
Hi Usiel! Thank you for your kind feedback and for choosing Orkin. We’re glad to hear your technician clearly explained the treatment process and that you’re already seeing a significant reduction in pest activity. It’s wonderful to know you’ve had a positive experience both with our service and scheduling, and we truly appreciate you recommending us to your neighbors. Thank you again for your trust and support, we’re grateful to serve you!
Reviewed June 16, 2026
My experience with Orkin was, mostly, good. We have always had them. They come on time. They do their job. They're very responsible and respectful, and then they leave. The guy who came out recently was a gentleman, and he came in and did his job. He was great.
Hi Ileana. Thank you so much for your kind words and for your continued loyalty to Orkin! We truly appreciate you trusting us over the years. We’re so glad to hear that your experiences have been consistently positive and that our team has delivered dependable, timely, and respectful service. It’s especially great to know your most recent technician made such a positive impression and provided the level of care and professionalism you expect. Your feedback means a great deal to us, and we’re proud to help keep your home protected. Thank you again for choosing Orkin, we appreciate you!
Reviewed June 15, 2026
If I could give 0 stars I would. They sprayed for mosquitoes 2X and it did not work. We still have tons of mosquitoes and numerous dead honey bees. They were to give me a refund but that never happened and no one ever calls back.
This is certainly not the level of service we aim to provide. Additionally, we regret that you have not received a follow-up regarding your refund request or a return call—this falls short of our commitment to responsive and reliable customer care. Thank you for your feedback—it will help us improve our service.
Reviewed June 14, 2026
I went with Orkin because they got here the fastest. I had went the week before to New York, and I stayed in Hilton hotel, and they had bed bugs. So, I had got bit up, and I went to urgent care, and I left the hotel, but I washed my clothes, bombed my car, but I was so nervous. I wanted to make sure I did not bring anything in my house with my children. Everything's been going great since Orkin came out. When their guy came, he went through the house thoroughly. He said there was no sign and if I do see a sign, he told me to just call them back. I have not seen anything. Orkin's price was reasonable. I thought I had it, so I thought I was gonna spend thousands of dollars. I only spent $120.
Hello Pam. Thank you so much for sharing your experience! We truly appreciate you choosing Orkin, especially during such a stressful situation. We understand how concerning something like that can be, and we’re so glad our team was able to provide you with peace of mind. It’s great to hear that your technician was thorough, reassuring, and took the time to walk you through everything. Providing prompt, detailed service and helping our customers feel confident and comfortable in their homes is exactly what we strive for. We’re also happy to know the service was both effective and reasonably priced, delivering real value is always our goal. Thank you again for your trust and for allowing us to support you and your family!
Reviewed June 13, 2026
My experience with Orkin Pest Control has been good so far. The original guy that sold me the product didn't inform me 100% about what I needed to have done. The process that Orkin put in did not work to the best of its ability. Not until later, when I had a reoccurrence of the issue, did the next person come in and say, “In order to do this, you have to remove everything and mitigate it all.” So, my current experience with Orkin is better than my past, but it cost me a lot of money to find all this out.
Reviewed June 12, 2026
Orkin has been treating our property for over a year or two. The guy who has been coming out has been doing a good job. We had a bee issue. I now haven't seen any. I would refer Orkin. They're good.
Hi Jacob! Thank you for your kind feedback! We’re so glad to hear that you’ve had a positive experience with our service over the past couple of years. It’s great to know your technician has been doing a good job and that your bee issue has been successfully resolved. We truly appreciate your recommendation and your continued trust in Orkin!
Reviewed June 11, 2026
Brian’s always on time with a courtesy text which is great. Nice guy. Also quick to respond if needed.
Hi Eric, we're thrilled to hear that Brian consistently demonstrates punctuality and responsiveness with timely courtesy texts. His commitment to efficiency and excellent service are truly valued, and we're glad it's making your experience a positive one. Thank you for recognizing his efforts.
Reviewed June 11, 2026
Service from HEARTS PEST MANAGEMENT is always good. When I got the survey email from ORKIN, I was confused until a web search told me that Hearts is owned by Orkin's parent company. Other than that, I'd have had no way of knowing. I'm disappointed that this communication from the company was not clear.
Hi Mark, we appreciate your feedback about your experience with Hearts Pest Management. We're sorry for the lack of clarity regarding the connection with Orkin. Communication accuracy is very important to us, and we'll work to ensure clearer correspondence in the future. Thank you for bringing this to our attention, and we truly value your loyalty to Hearts Pest Management.
Orkin Company Information
- Company Name:
- Orkin
- Year Founded:
- 1901
- Address:
- 2170 Piedmont Rd. NE
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30324
- Country:
- United States
- Website:
- www.orkin.com
