Orkin Pest Control Reviews
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About Orkin
Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.
- Free estimate
- Integrated pest management
- Residential and commercial services
- 30-day money-back guarantee
- Limited pricing information
- Not available in AK, WY, SD
Orkin Reviews
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Reviewed Oct. 12, 2023
They are very thorough. I had scorpions in my garage and they sprayed the entire floor. They asked me, “Open up the garage and move your car out.” That way, they have more space to spray. They went down every edge to spray because they know I hate the scorpions. They also sprayed for ants which are along the edge of the yard. The tech was very friendly and professional. I appreciate that he asks me questions as to how things are going and if I have been seeing anything. I've had Orkin for 20 years and every one of the three technicians who have lasted the longest has been awesome. Every one of them has been caring to make sure that I'm happy and satisfied.

Reviewed Oct. 12, 2023
I paid cash upfront due to new pest issues. Not one thing was done as the tutorial video states. No spray in my yard, no looking for a nest, no checking windows around house. He asked me "where do I go?". Is this allowed even?
Reviewed Oct. 12, 2023
Working with Orkin has been great. They are very positive and professional. They put booties on at the front porch and I really appreciate that. The techs are super polite and efficient. They're always on time. Since they serviced, pest activity has been practically non-existent. I recommend Orkin. Try it.
Reviewed Oct. 12, 2023
We had the stink bugs and it was hard to contain all that, but Orkin got that under control. We also had a problem with the sugar ants and the techs come every spring for that. They managed to keep them away from inside the house. One time, when they came out, they got a possum and her babies out from underneath the house. The techs are also spraying where they're asked to spray. They even sprayed something for mosquitoes out there in the yard.
Reviewed Oct. 12, 2023
This is my first year with Orkin, and my contract is up, but I just got a bill in the last couple days. I did the numbers, and it looks as if they've gone in and done an application without any notice to me, because I have paid everything that was due under the contract. I'm sure they'll have an adequate explanation, but I want some explanation on this additional charge that I got. Other than that, they were good, and I'm satisfied with the work that they did. The price was a bit high, but it took care of my carpenter ants, so it was worth it. I could recommend them. The building that they were treating was a vacation home for our kids, and I had a picture of the fellow doing the work, but I never had a one on one with him. I didn't have any direct connection with Orkin other than the email notices that they would send before they went down to do the application which were thorough. We also got notices when they got there and when they left.
Reviewed Oct. 12, 2023
Our Orkin technician does an outstanding job and we like him. He's very personable and he tells us what he's looking for. He also tells us that if we see anything at all, we should let him know and they'll come back out. But we haven't had to do that yet. We have the service to prevent bugs in our house and when they come out, they spray. They come in the house if we want them to and when we're away for the summer, they'll do it outside every couple months. The pest service is worth it to avoid any problems down the road.
Reviewed Oct. 12, 2023
We used to have a different company, Preventive and then, a representative came to our door from Orkin and pointed out some of the mistakes that the other company was making. We just went for it and we've been happy ever since. The guy who comes and services our house is Brian and he's amazing. Super professional and always shows up on time. If I ever need to reschedule, he reschedules at my schedule. Totally convenient. He's super pleasant, kind, wonderful and does his job. The pest activity has been definitely reduced. We don't have as much stuff inside the house as we did before. The mosquito problem is really bad everywhere, but ours is actually a little better than a lot of people's because of the spraying.
Reviewed Oct. 12, 2023
The Orkin tech came to my house and sprayed the house and the outside like he always does. They usually email me to schedule for service. If it works, I just leave it, and then they give me a window. But if it doesn't work, then I just call and reschedule. We had a lot of silverfish and we had carpenter bees that they took care of. We've had ants and pincher bug things that they've taken care of too. They spray outside for the carpenter bees. They put a powder in the little holes that the bees make and then they give me a little trap for the garage. It's great now. I barely have anything. Aaron is the tech that usually comes and he's super friendly and comes on time. I'm very satisfied.
Reviewed Oct. 12, 2023
Orkin comes out every other month during the summer and early fall, starting about April and going through October. I talk with their techs and tell them where I want them to go. The one I have right now sprays good and I could tell the difference when he leaves. I had ants really bad all year-round and after he came, they disappeared. And he would come back when I'd have a big infestation without any problems at all. I wish they could also get rid of mice but I don't have that problem year-round.
Reviewed Oct. 12, 2023
They come every two months and mostly they're spraying around the perimeter of my house. Chris is the one that's been coming for quite some time now and he's wonderful. He's very pleasant. He doesn't waste a bunch of time chit-chatting and carrying on. He checks in and then he goes about his business. He's also very thorough. I appreciate that. He always asks if there's anything extra that's come up that he needs to be aware of. I'm very happy with the technician I have. He's on time and lets me know when he's going to be here. Usually, I get a text the night before to let me know that he's going to be here, and then a window of time so that I can have the gate open for him. It works out very well. I would recommend Orkin, very definitely. I'm very impressed with Chris and his diligence. He's a good representative of the company.
Reviewed Oct. 12, 2023
We're really pleased with Orkin. They come every three months. We have a couple of mouse traps set up and they check for the wasps that we had out in the woodpile. I point out a couple of areas that they need to go to and that's what they do and they report back afterwards and we've been really happy with them. The problem is when we transferred over from Crazy Frog, we had not been getting our emails or messages saying when their people are gonna be here. They would just knock on the door. Luckily, we were home. But the technicians have been great. We had them come out on an off day in-between months because my husband saw some little tiny ants in the backyard and they were over the next day and they were taking care of that for us. They're really good at coming when we need them.
Reviewed Oct. 12, 2023
I had a different company that would send out anybody, and it was a mess. I didn't like it at all. They sprayed all over the windows, and it wasn't a good thing. Orkin is much better. They do their job well, and I haven't had any problems since they've been coming. They usually send me a text to let me know when they're coming, but this time, they didn't. Luckily, I was home and it was the guy that I like. It worked out. The guy did some light spraying in the basement, checked and sprayed on the outside, and did everything he was supposed to do. It didn't take long, and it was done. The guy knows where the traps are and what to look for. The traps are downstairs in the utility room. I had a problem with mice, and he knows where to look. There are some in the garage as well as under the sink and in the pantry. Everything’s been good.
Reviewed Oct. 12, 2023
I have two houses and Orkin sends me a note to tell me it's time for the service. I gotta have them 'cause one of the houses is in the forest, and the other one is almost. They come at one place or the other often, and they seem to be doing a good job. When I'm there, the techs and I talk, and they are very straightforward, calm, and gentlemanly.
Sometimes when Orkin sends me the note that they're coming at a certain time, I'll respond with a text saying, "I'm not there and the key's in its usual place for you." Often, when they come, I'm not present, but if I know they're coming, we have a cue of where the key will be so they can get in and do what they need to do. I trust them. Overall, my experience has been fine, and I am happy. Occasionally, when I'm not there, the techs miss a couple of spots, but that's very rare. The cost is fine too. I don't like paying, but it seems equivalent to what I get.
Reviewed Oct. 12, 2023
I would highly recommend Orkin. I've had them for so many years, I never had a bug problem, and I want them to continue to prevent the bugs from showing up in my house. They inspect the perimeter to make sure that my plants aren't too close up against the house and they spray the entrances and all the doorways. They go in my garage and spray as well. They take care of the entire house inside and out, and they do a very good job. The techs have always been very professional, friendly, and they do an excellent job. They show up when they're supposed to. They're never late. All in all, I'm more than satisfied with their services. They've been very helpful over the years. They even came in 15 years ago and located termites. They weren't even inspecting for termites, but they found them.
Reviewed Oct. 12, 2023
Orkin comes out every three months mainly for bugs. We also had a few mice that they had to get rid of. The techs were all very good. Scheduling service is no problem. They've been very good to work with.
Reviewed Oct. 12, 2023
I'm on a yearly program with Orkin Pest Control, so I get treatment four times a year, once every three months. The visit is on the second Monday of every third month, and the most recent one was very timely. The operator who performed the services was on time. He called about half an hour before to let us know he would be at the house so someone would be here. That was always appreciated.
The service was conducted in line with what we generally see for the house. I usually follow the controller around. If he has any questions, I can answer him, and if I have any questions, he can answer them. Outside the house, the weather was good. There wasn't any problem with rain, so there was no problem with him doing any outside work. In terms of areas of concern, we hadn't had any problems here in about a year and a half, and I let the guy know that, up to this point, everything has been clean and clear. There weren't any areas that had been disturbed or left untreated from the last treatment three months ago, and anything that he did this time was just a standard, routine spraying of the house.
Reviewed Oct. 12, 2023
I found a trap box on the property I just bought, so I called the name on the box. I asked Orkin to continue whatever service they gave to that property prior. They and their tech knew about the property, and they changed over the name of the previous owner to ours. The service is once a month. We're usually not at the property, but they send notice a few days prior that they're coming on a certain date and time, then when they're on their way, when they're there, and once they've completed the task.
Reviewed Oct. 12, 2023
Orkin came when they said they would. They let me know when they were coming and did exactly what they had been doing which was taking care of the garden pests. They come once a month for the vole and pocket gopher activities. They put pellets in boxes around the gardens. Then they come the next month and check if there's more activity. They educate me and are courteous. I recommended them to my neighbor.
Reviewed Oct. 8, 2023
Scheduling with Orkin is easy and everybody's always knowledgeable and good. I talked to the last guy for a while because we had an ant problem and he went over that with me. He didn't seem hurried and answered all my questions, and was very nice and polite. We don't always get the same people but they let us know they're here and what they'll be doing and if we have any questions. For a while, we had a problem at the back of the house. When we had replaced our siding, the people who did that forgot to put the vent cover in at the top of the house on the outside. So, the man at that time told us to let them know if we couldn’t get that done. But we did. We have tall sons-in-law. So, they took care of that.
We haven’t had any pest activity since it was taken care of. Occasionally, we've had some because we grow our own organic vegetables. And one of our daughters has worked on a farm. So, sometimes things get into the house. But Orkin comes as soon as we call with just a couple of days and they take care of it and follow up and ask us how it's going. We've been with them for at least 20 years and we have them come on a regular basis to avoid any problems. So, except for the occasional monsoon which brings ants, we don't see anything. For everything they do, it's definitely money well spent.
Reviewed Oct. 7, 2023
Our pest control guy is Kenneth. He is an amazing human being and he does his job really well. He lights up the room and the world. He makes everybody feel better, and it's not just my family, it's every family he services. In fact, a lot of us have met and there's a big conversation about Kenneth. So, as long as Orkin has Kenneth, they will have 11 billion customers. Any time that we have a bug show up, we just call Kenneth, and he comes in and takes care of it. But we usually don't have any bugs. We live right in the middle of the woods. So, it would be a challenge to keep all of the bugs out. But the treatment is working very well.
Reviewed Oct. 1, 2023
Their technicians seem to be well-trained and professional. They've taken down a wasp nest that I didn't know was part of the contract. For the quarterly pest control, they're always careful to ask if we have a particular problem that surfaced since the last time they were here and they will make a sincere effort to try to deal with that. Also, they will come if we spot anything that looks like termites. They come usually in September and they do an inspection. They would go through the house and look at the normal places where termites would try to make an entry. They have access through one of the closets that has a common wall with one bathroom and they would put in a device that they use to go in on their hands and knees and take that little screen down and check in there with a flashlight. They go all the way around the house looking carefully.
Reviewed Sept. 30, 2023
I'm very satisfied with Orkin. They keep my home pest-free. They send a tech out regularly, once a month for my services so I don't have to keep up with it, which is great. The tech came last week and he was very thorough, polite, and professional. The young men that come and do the service are always very nice. It's usually the same person, so they know my house. I just let them in and they do their thing. When I had ants and a sudden outbreak of fruit flies, they got rid of those really quickly.
Reviewed Sept. 29, 2023
Edgar, the guy from Orkin who comes every two months, has been very nice. He places the report cards, picks up the old ones and places the new ones. He places down a new bait and removes the old stuff. He tidies up outside, sprays around my house, and tidies up by dusting the cobwebs. He's remarkable and I couldn't ask for anybody better. The bug problem was gone the first time that he did the first treatment and I have not seen one since then. Scheduling my service with Orkin has been great as well. Usually, I get a text and an email before the appointment just to let me know when the service is scheduled, which is really awesome. Edgar will also let me know by texting me to make sure that the schedule is a good time for me. He knows I'm a caregiver of a couple and sometimes I get busy on days.
One time, I had a pair of techs come by. They were filling in because they were low and Edgar may have been ill during that time. When the two other guys came over, they were in and out in five minutes. I'm not really sure what they did but I let it go. Other than that, products or chemical combination they're using is effective and it doesn't bother my animals, which is another positive. Orkin is a remarkable service and they get the job done. It's a roller coaster ride when it comes to bugs and they have got it under control.
Also, I was sold when Edgar said they've been doing business since 1917. He also had educated me on the fact that they take care of hospitals and schools and even some eateries that I go to. Plus, I've noticed a little Orkin, the little sticky boards, the little report cards that they have placed down. I noticed them too in other places. And that makes me feel a little more comfortable because I know what they do at my house. I have a friend who works for another company, and he told me to just drop Orkin and that he'd take care of us. But he charges $5 more than they do. Their online tools are also really easy to understand and explore.
Reviewed Sept. 26, 2023
Manager Derek was terrible. Was charged for a service that I was told would be covered for free under their conditions of coming back for free since the pest was not controlled. Was charged anyway and when calling back was told I would be refunded. No refund two weeks later and the manager goes back on his word saying it was a billable service. Only reason it was billable was because it was on September first. The previous service was August 17th, and prior to that July 28th. Even though three services in 5 weeks, because they were all separate months I get charged for all three. Do not use this service. They will rip you off.

Reviewed Sept. 26, 2023
I am the property manager of a mobile home park. I have a tenant that has mice...after scheduling an appointment with the "local" Orkin company out of Great Falls, MT and after ENSURING they will work with a 30day net payment, the tech arrived and was unwilling to complete the treatment without payment upfront. After getting the correct information regarding payment (to put a card on file that they can charge at the time of service), I rescheduled the tech to come back out. It was going to be a month wait, because they are pretty far from me, which I was fine with. However, that day came and went with a no call-no show. I have since called back 3 times. The 1st 2 times I was told a tech or someone would call me back to schedule the appointment and it never happened.
Today on my 3rd call, after being on hold for 15 minutes, I was hung up on. My biggest problem here is that Orkin is my ONLY option. We are remote and don't have a pest control company any closer to us than the Orkin in Great Falls. And so now I have a tenant with mice that I can't help and I feel terrible that this lovely lady has to live with unwelcome house guests because Orkin can't be bothered.
Reviewed Sept. 26, 2023
We're happy with Orkin. They like to change our tech but we always request the same one. We like him.
Reviewed Sept. 24, 2023
They scheduled me for a service last Wednesday and it was supposed to be between 8:00 and 12:00. At about 12:15, I called because no one had showed up. I contacted the office to see if the technician was running late. I know the technician and I know things happen. The rep said I was still on the schedule, but it's from 10:00 to 2:00. 2 o'clock rolled around and then 2:30 but nobody came. I called back again. Only this time, no one ever picked up. I sent a text to them letting them know how unprofessional that was and how all I asked for as a customer was just a phone call or a text letting me know whatever. Later that evening at about 7 o'clock, I got a text that they were rescheduling me on a date and time for the 27th of this month, which I thought was interesting because it would have been nice if they called to see if that date was an available date. They didn't and they just scheduled that time.
They need to do a lot better with respect to their communication with their clients when they schedule dates. I've talked to them about this once before. This is not the first time that I've mentioned or even asked for that. It takes very little to just send a text or a call. I told them to let me know something and not just let me keep a whole day open, not show, and reschedule me a week later. That's very unprofessional. Other than that, the service is excellent and I don't see any pests. The technician that we have is good and thorough.
Reviewed Sept. 24, 2023
We have a specific Orkin guy that comes to our house. He's always good. He makes sure that nothing comes in. I have termite stations for prevention. I've had mice in the house, so he checks all the mice stations. He sprays for mosquitoes when he's supposed to. I trust him. When he comes, he does what he's supposed to do. If I have any concerns or questions, he'll check them out. There was one time when he was sick and somebody else had to come out and do the service. She was just as knowledgeable and pleasant as he is. So, the people from Orkin have good work ethic and they've done a good job for me. In fact, I have a home in another state. I'm under contract with a different company at that house and I'm gonna switch it to Orkin.
Reviewed Sept. 23, 2023
With our recent experience with Orkin, our tech's name was Christine and she did a wonderful job. We have earwigs and ants. She told me what she was gonna put on it. And then she said she was gonna check for bees because they were having trouble with bees. I told her about an old wasp nest and she took that away for me. We still have some earwigs but not as many as before.
Reviewed Sept. 23, 2023
I have been with Orkin for a while now and this Month the roaches have been worst than when I started with Orkin! They are everywhere and it's an embarrassment when Company comes over! I assume by now a couple years into being treated I would no longer have them, what am I paying for??? I am seriously thinking about getting a new company to solve my problem!
Reviewed Sept. 10, 2023
Everything was good except for when the tech oversprayed the house. We all about died from the fumes. I let him know that the people were very sensitive in the house but he didn't let us know that he oversprayed. It sent my son into a bit of an asthma attack. I sent him outside but he was fine as it was a very quick and easy one. Luckily we are able to air the house out. I told him but he didn't seem too concerned because he was gone by then. That's why, we only do the treatment for the outside now once every three months.
Pest activity has decreased and the rep listens to us. Orkin tries to upsell me a little but not by a huge amount. They let me choose my service based on what my needs are. I really enjoy that about them. Everybody should do it that way.
Reviewed Sept. 9, 2023
It's always been good with Orkin. They do a very nice job. The most recent person that I had was a young lady named Mia. She told me she just completed training but she was clearly very conscientious and a pleasant person. She went and covered everything that I could imagine that might be needed, spraying inside and out. I was very well satisfied.
Reviewed Sept. 9, 2023
Orkin is fantastic. It's worth every penny. I had bed bugs and they resolved that. They started to treat for roaches and ants, and I don't see roaches anymore. Once in a while, we get ants. If I get ants, they come back and don't charge me anything to treat for the ants. They will come when I ask for them. If they make an appointment with me, they show up. If they have a problem or if they get stuck at another place because it's worse than they expected, they call me. In the last visit, the guy who came to my house was awesome. He was very thorough and respectful.
Reviewed Sept. 9, 2023
We've been very happy with Orkin. They have been taking care of my dad's house over in Bellevue for years. They call me once a month and let us know when they're coming out. The ones that we've had so far have been great. Gail has been the most recent person coming. They put some traps on the inside of the house for mice. For the ants, they put poison around the base of the areas where we saw them coming through.
Reviewed Sept. 2, 2023
Everything is done with efficiency and care. He took care of the inside of the house and the outside of the house by spraying everything with the solution you use. There were a lot of ants in one of our trees and he came back and sprayed it also. We have always had great service and thank you for your great service.
Reviewed Sept. 1, 2023
I've had numerous pest control companies over the years in my various homes. Orkin is by far and away the best company I've ever dealt with. Their people are service-oriented. Companies in South Florida are notorious for making people wait days until they get serviced. Orkin is far superior in terms of customer service. The tech that services my house is a very nice guy. We live in an area near a freshwater lake so there are a lot of critters. He goes out of his way to make sure that our home is protected. If I called, sometimes he diverts out of an activity he's been doing to come to our home to make sure that the job is done just the way he wants it. I can't ask for better service.
At the beginning of COVID, I had a new roof put on my home. Part of the reason that we had to have a new roof was because we had a termite infestation. They treated that prior to the roof being replaced. The techs said to me, "Mister Abraham, when they're replacing the roof, before they close it, call us and we'll have one of our guys treat it from the top. That way everything is covered." I called them last minute because I can't control the roofing company. They wanna do their job and get out of there, especially with weather coming. Orkin sent a team of guys over 'cause they had promised to do that for me. I have nothing but praise and confidence for Orkin, especially the people that have been treating my home recently. They do a great job.
Reviewed Sept. 1, 2023
I chose Orkin for my pest control needs. They have given me total peace of mind, a dependable, thorough, perfect service all-around. I recommend Orkin for any pest control and maintenance needs for the home. They arrive when they say they will, they make sure every nook and cranny is checked, and I cannot tell you what a relief it is to have this confidence back. Orkin is the one to choose! Thank you Orkin!
Reviewed Sept. 1, 2023
The best part of the service is it is highly effective and the bonus is how easy it was to sign up and obtain pest control service. Also, I get email and text notifications as to what day the pest control technician will be arriving which makes the servicing of my home convenient and worry free. Great customer service should I need to call for any reason and the technician is always professional and courteous. I have used other pest control companies previously and now I realize that I have the best service and would not use any other pest control company to service my home.
Reviewed Aug. 31, 2023
Jacob does a great job, attention to detail is excellent and timeliness. We have had NO Carpenter Bees since he started exterior treatment. Mosquitos also under control. Tried other services prior to Orkin. The others did not offer the full range of services that Orkin does. Very pleased with Orkin Services.
Reviewed Aug. 31, 2023
Rudy is always on time, pleasant, personable, engaging, listens to my concerns, and does a good job. But I don't get ecstatic over pest control. I don't get ecstatic over house cleaning. It's something that needs to be done, and I feel good if it gets done well.
Reviewed Aug. 31, 2023
The men that spray are very helpful and know what they are doing. They make me feel better about bugs and my life easier. I was trying to kill the bugs myself but it didn't work. Now just sit back and someone else does the work. Thank you Orkin. I told people how friendly you are and you help with the sprays.
Reviewed Aug. 31, 2023
Patricia is a wonderful person that knows what she needs to do. She has a fantastic personality, is always friendly and knows her job well. Glad to have her for our Orkin person!! We enjoy when Patricia comes because of her great smile and knowing her job well. We will be glad to recommend her for her wonderful personality and great job performances at every time.
Reviewed Aug. 31, 2023
I have been with Orkin since I purchase my home in 2014. Ever since then I have always received professional service from their Technicians. Every two months, they come by to treat my home as a preventive measure, and each time, they explain to me what they are doing and answer any questions or concerns I may have.
Reviewed Aug. 31, 2023
My representative always does a great job. Professional, respectful and attentive. The mosquito treatment has been phenomenal this year. He is always willing to respond to unique needs that may present themselves inside the home or out in the yard. Besides that he is very careful with the pets and makes sure they stay safe during his visit.
Reviewed Aug. 31, 2023
Chris from Orkin in Fort Worth is our technician, and he is always punctual, friendly, and thorough. My husband and I really appreciate Chris’s work, and we would love to give him a good recommendation. Chris does great work! Please give that man a great big raise! We love Chris’s work and upbeat attitude!
Reviewed Aug. 31, 2023
I use Orkin's services because it really works. The tech is very thorough. Also, he works with your schedule. I would recommend orkin to anyone who has pest problems. One more thing they also spray for mosquito. I love their services and products, because they are also safe for your pets. The price is very good. Take the time to call and see for yourself. Orkin is the way to go.
Reviewed Aug. 30, 2023
Yes, when our rep comes out, he's providing service! You would think that exterminating pest wouldn't be a service business. But it is! And it's always been great. I love getting a text after the work is completed. Our guy Robert is a great communicator! And yes, a good exterminator too!
Reviewed Aug. 30, 2023
Orkin Pest Control comes out every two months and they call it the Home Defense package. They spray outside, inside, and it's for any type of bug, like roaches and silverfish. It's to make sure that nothing could get in my house, and if it did, it would die. I paid that package so I wouldn't see anything but I've been starting to see some stuff. I know depending on the season you could see a bit, but I had to take my own measures. So, I pay 100 bucks every other month, but I still have to go to the store and spend 30 bucks buying supplies, doing things myself.
I had the same tech, Cody, for a year, and a new guy showed up. And it was Cody's last visit and the first visit from the new guy, which they sprayed a lot of the chemical. But it's not working as good as it did. For the whole year, I haven't had any issues. To get a service for a year and know what it can do, I don't care if it's breeding season or whatever, for a whole year to not see it hardly anything, and the last four months I would see some things. It's not as effective. But with today's economy, 100 bucks every two months to have someone come, and they come from 20 minutes away to service my house, that's not a bad price. They also do it fast. Definitely a good price.
Reviewed Aug. 30, 2023
My last service call was great. Earlier this year I had an ongoing issue with Orkin that had been going on for months. I was able to speak to Michael **, one of the District Area managers, and he resolved my issue. A technician, Christian, came to my house and did an outstanding job.
Reviewed Aug. 30, 2023
My Orkin serviceman, Steven, knows what he’s doing and remembers issues relevant to my home. He has been excellent in ridding my home of ants and educating me on any problems that may. Be prevalent in our neighborhood. I haven’t seen any other kinds of creatures in my home since I began my contact with Orkin. I’ve never had such a successful.
Reviewed Aug. 30, 2023
We have been pleased with the thoroughness and professionalism of our technician. Jimmy ** is an excellent representative for Orkin. I was an Orkin client for approximately 20 years while living in Texas. I was pleased with the service there but a high bar was set by that technician. Jimmy ** certainly stands up to those high standards.
Reviewed Aug. 30, 2023
I called in June to set up service for the above address and was told since I already am an active customer that for the same service I receive at my residence (**, Warsaw) that the fee would be $46.50/month. I told the person I wanted the same monthly service at the both addresses. They came in June, and again in July. However, when I called in August I was told that the service at **, was an every-other-month service and if I wanted it to be monthly it would cost $63 for EACH property. I reluctantly agreed. The customer service lady told me that she would schedule a one time service for Aug 28 from noon to 2 pm and there would be NO charge and that regular MONTHLY service would start in September for both properties at $63/month for EACH property.
On August 28, I sent someone to the ** address to wait on technician. At 1 pm I called office and was told it was cancelled - NOT by me but by YOU. No one contacted me and after several phone calls I was told I gave them the wrong number. HOW and WHY would I give you a wrong number. I've been your customer for several years and my number has been the same the entire time. Long long story short - we had to wait until almost 3 pm for the technician to call us. I have nothing but PRAISES to say about our technician Lucas. He was very apologetic and somewhat frustrated as the "office" had him all over the county that day. Do you people not look at a map when scheduling your drivers? Why would you send someone to Pierceton, then to Nappanee, then back to Claypool. What a waste of gas and time!
To sum it up:
(1) I am very disappointed that I was given the wrong information in June regarding adding another service property to my bill; and(2) The lack of communication regarding the appoint on Aug 28 - NOT due to me - but due to the lack of effort from your office to contact me regarding the appointment. AND cancelling it without notifying me!!
We will see how September-December goes. IF there is any other miscommunication or lack thereof, I will be forced to cancel my service altogether!
Reviewed Aug. 30, 2023
When I found out that I had bed bugs they came in. They heated my home. They sprayed. They checked a couple more times and then I asked him if they could come out every 2 months and they said they have a program for that. So they come out every 2 months and spray because I get bit by spiders and then I end up in the ER. Happened several different times so I have them come out and spray and they still check to make sure there's no bed bugs. I would recommend them to everyone and also if you buy stuff from garage sales make sure there's no bed bugs on them that you can carry into your home. That's just for your information. Also, I would recommend Orkin to everyone. They're the best. They're respectful, they're caring and they get the work done in a timely manner. And the cost is perfect.
Reviewed Aug. 30, 2023
I love that it is so convenient. I love the peace of mind— It is amazing. We have not had any problems in the year we have been having Orkin take care of things (and we definitely had problems before that)! And the guys that come out are always so nice.
Reviewed Aug. 30, 2023
We have never, had any problems with the service. Techs are always on time and super polite. Can’t ask for much better. It has completely removed many of the critters that we had in the past, mainly the Wood, Roaches that are common in our area. Local office works well with the customers.
Reviewed Aug. 30, 2023
Orkin does service calls automatically every so often, or if I call them, somebody will come out almost immediately. I have the phone number to a gentleman that works for Orkin and he'll listen to my problem and take care of it immediately. I recently had a wasp problem on my deck, and with one application from Orkin, it was taken care of immediately. It was very good, and the tech was very professional, courteous, and clean. I wrote a thank you letter to Orkin to let them know that I was highly satisfied with their service call with the wasps. Their service is outstanding, and I highly recommend the company.
Reviewed Aug. 25, 2023
I couldn't be home so I left a note on the door and he left a note back telling me all he has done! I definitely recommend them!! They are so nice and does such a great job!! They are very professional and always come when the appointment time comes around!
Reviewed Aug. 25, 2023
Orkins is way overpriced and once paid, do not expect any feedback or assistance with the same issue you spent your money to resolve and that I was assured of completion. It’s just a question of money. I paid over $600 for removal of unknown critter digging a tunnel to hide under my deck right before leaving for 2 weeks vacation. I was feeling certain that a company like Orkin would complete the job while keeping me informed. The first week while away I received a couple of texts saying that the cages were empty and then silence. I texted the Tech in charge (Jimmy) and he replied that they had removed a raccoon.
I also called another tech involved and he said maybe a Skunk. After returning home and barricading the existing tunnel, I discovered that some animal was digging a new tunnel under my barricade. I tried to reach Jimmy to follow up but was no longer able to reach him. I called the other tech involved and he said he would ask Jimmy to call me. No reply.
I finally called the original inspector and he told me that their job was done but that for an additional $300 they would come and seal the tunnel. Please note that the area needing sealing is 50” long with no other possible point of entry. I am senior citizen and I don’t like spending my money for nothing. I will not recommend Orkin’s services to anyone. The company is too big to be able to work with small issues (for them) like mine without spending an arm and a leg.
Reviewed Aug. 19, 2023
It's been fantastic working with Dario. He's super personable. He does what he says he's gonna do. I really appreciate that he lives in my neighborhood. I see him around town with his family. It's been nice. Every now and again, there's a little pest activity. But it's significantly decreased since having the service.
Reviewed Aug. 18, 2023
I have been with Orkin for over 2 years, They do not have new employees all the time so I always get the same tech (Justin) who has gotten to know our property and does a fantastic job, I hear other people complain about certain bugs at certain times of the year, but not me...Thank you Orkin!!!
Reviewed Aug. 17, 2023
Orkin always does a great job and they're very thorough. They spray the inside and outside and they use the fogger all around the house. Also, they come out if I need to have them come out again. Never ever does it feel like it's a hassle when I ask them to do that. The tech, Chad, has been amazing and always goes above and beyond. He came out here an extra time for me once. Orkin is very affordable and I'm very happy with the service and what I'm paying.
Reviewed Aug. 17, 2023
Very professional representative. He was knowledgeable, courteous and efficient. Service was excellent and successful. I would highly recommend Orkin as a reputable and reliable company that is customer service friendly, timely and effective. We've used their services for many years with great success. We live in a wooded area, so this service is critical for us.
Reviewed Aug. 17, 2023
Izzy was on time and did a great job. If not for Orkin pests would have eaten my house. GO ORKIN! Orkin always reminds when a visit is imminent and sends text alerts and emails as they get closer. Their workers are always very professional and offer updates and info on other services that are available.
Reviewed Aug. 17, 2023
I have noticed a lot of the spray on the floors. Usually the spray is under the cabinet overhang or on the baseboard of the wall. It's not a big deal, but next time I am going to ask the service rep to try not to spray the floor.
Reviewed Aug. 17, 2023
Very pleased as always, the gentleman was very courteous, and on point. He was on time, called when he arrived. I was notified of the day of my service, then I was called when in my driveway, and offered to sit in the truck until I got my pets put up or he said he could come back.
Reviewed Aug. 17, 2023
Very good. I thank Orkin is a very good company and the workers are nice. The service works. They keep the bugs out and they are almost always on time. I know no company can be on time every time. All get behind sometimes. The office people you talk to are very nice and professional. Overall Orkin is #1 to me.
Reviewed Aug. 17, 2023
My routine service went well this week. I like it that the technician comes in, does the work, is friendly and leaves in a timely manner. He helps with my cobwebs as well as sets the traps and keeps my pests away. I am happy to have the Orkin service in my home.
Reviewed Aug. 17, 2023
My outstanding Orkin man, Barrington, is the best there can be. He always makes sure everything is done right. He never lets my dog stay where he’s going. (My dog loves him, too!) He asks if I have any questions or problems that he needs to address. I recently had a problem and, right away, he knew how to fix it. Can’t ask for better than that. That’s why I’ll keep Orkin.
Reviewed Aug. 17, 2023
I have been using Orkin for years and have been very happy - NO BUGS! They always e-mail and text before the date that they will come and e-mail and text the day of and the arrival time. They let you know when they are here and when they leave.
Reviewed Aug. 17, 2023
We have been very pleased with our Orkin service. We’ve been customers since 2015 and have always appreciated their thoroughness and attention to detail when servicing our home and the friendliness of all staff. Always available to come back if needed. No need to change to any other service provider. Keep up the good work! Thank you.
Reviewed Aug. 16, 2023
My usual serviceman was not here but the replacement guy was just as good and just as helpful. I love that Orkin has such a great team. It really gives me peace of mind. The yard was treated for fleas which I suspect migrated from my neighbor’s yard because I give my dogs Simparica and have never had a problem until my neighbor got some new dogs. After suffering through 3 flea bites on one ankle, I can say that I haven’t had a single nibble since. I’m very happy with my service and plan to continue using Orkin indefinitely.
Reviewed Aug. 16, 2023
The Tech did an outstanding job. He listen to me and cared about my concerns. He was very through. Been a customer for years. No intention of going elsewhere. They have me for life. Would recommend them to friends. Very good service. Did not rush. He did my inside and outside.
Reviewed Aug. 16, 2023
We almost always have the same service professional for preventative maintenance. He is professional, knowledgeable, and always on time. Customer service is always responsive and easy about rescheduling. Would definitely recommend to others in our area.
Reviewed Aug. 16, 2023
When they say they are coming out on a certain day and time, they show up. Let me know on their way and here. If weather does not permit, they let me know. Very, very polite tech and gets the job done…Always asks if I have any questions or problems. Lets me know when completed the job and if I need anything else.
Reviewed Aug. 16, 2023
I have had pretty good service reps from Orkin who listen to what I expect out of them. My last service rep was Tara, and she was terrific. I wish the service reps didn't turn over at Orkin as much as they do. I request only outside perimeter and indoor bathroom spraying, because we have a pet cat. Even with these limitations, Orkin has been very effective in keeping my home pest free.
Reviewed Aug. 12, 2023
Orkin charges an inspection fee for Bed Bug inspection, I called several other pest Control Companies and they all did free inspections. Also, the amount of preparation Orkin requires the customer to do for Bed Bug Treatment is unreal. We are long time customers of Orkin Pest control and we are elderly and there is no way we could ever be prepared for this treatment and it states they will not treat unless everything they require has been done.
Reviewed Aug. 10, 2023
Orkin is a good company to get if you wanna get rid of your bugs. They are attentive. They email when they are coming out, before they get here, and when they are here in my driveway. They ask if I have any concerns. Recently, a technician came in and sprayed my garage and my barn for spiders. They are thorough. They'll spray around the edges and corners of everything. If you tell them the ants picked up, they give you the little glue traps too. They put them down and check to see if they accumulate more ants or spiders on them. If they do, they spray on different areas, if you want.
Reviewed Aug. 9, 2023
The ORKIN Carroll County office is always responsive, punctual and professional. They always go out of their way to accommodate my schedule and service always happens very quickly. I have used this office for many years and recommend them to any consumer or business in need of pest control service.
Reviewed Aug. 9, 2023
At first, Orkin's tech came once a month or if I would call them and say I needed them to come back out. I had no problem with that and they would come back out. But now I'm doing every three months and so far, I've had very good experiences. At the other house where I first had the service, the tech named Ken was very concerned with the activities of the bed bugs, so he would always give me good advice. Then he moved to a different district and I got a guy named William. I have now moved to another house where I also have Orkin and I still have William. When he couldn't come last time, I had another man come out who I've also had a couple of times. The technicians are very good and when I ask them to do certain areas, they would do it. Not only do they do the inside, but they do the outside of the house, too.
Reviewed Aug. 8, 2023
The guys from Orkin come out here every week and do something. They do the mosquitoes, the termites, and then regular spraying for bugs. I've got them set up as auto pay, and everything works fine. They do a great job. I bought this house about a year ago and it was vacant for several months. There were a few bugs in here, and I got rid of those. Then they did everything outside, and I haven't seen a bug in my house since. I'm very happy with what they've been doing.
Reviewed Aug. 8, 2023
I had flying ants in a window one day when I came home. So, I called Orkin Pest Control and they showed up a day later. From then on, I said, “I'm gonna try to avoid this happening again.” So, I continued with them. The cost is going up a bit. This year I questioned that because it was up near $600. They come six times a year. I assumed the cost might be excessive for what is being done. But the cost of everything else has gone up. And I realized they got a vehicle on the road and employees to pay. But I might question if I'm gonna renew next year.
Other than that, Orkin is very accommodating. They usually let me know when they're going to arrive. I would ask them to give me a half-hour, and I would meet them at my house. And they always called. They do the service. If I can't be here, they plan it for a different day. And they put their boots on when they come in the house. All the people are very courteous. When people ask me if I use a pest control, I tell them it's Orkin and that I had good luck with them.
Reviewed Aug. 8, 2023
Prior to today, I would have rated you 5 star. Today when I called regarding a yellow jacket nest, I was told it would cost me an extra $200. In the past on only about 2 occasions have I ever called and asked someone to stop by for a particular problem specifically when we first signed we had a carpenter ant problem, a tech stopped by and took care of the problem and we were never charged. This time will probably cause us to look for another pest control company.
Reviewed Aug. 8, 2023
Orkin Pest Control sends an email and a text of the scheduled date of service, follows up with a notice of the time frame of the appointment, and advises you once the technician has arrived. The technician is very pleasant, friendly, and does a very good job. I am pleased to have the security that Orkin Pest Control provides.
Reviewed Aug. 8, 2023
Orkin has been very good. The last guy that came out went overboard and did a lot more than what I usually see anybody do. Sometimes, it seems like some people do the run-of-the-mill type of thing but this one cleaned out bee's nests that I didn't want to touch at all. Since I've been using Orkin, the pest activity here fluctuates with the seasons but it's better them getting rid of the wasps than me. Also, they scheduled people for Saturday and in the end, it worked out, but I would have liked to have known a lot farther out than four days. Saturdays is when my family is either home or we get to go out all together. Also, it's always going to be the same rate if they couldn't get inside or if they could get inside, and I'd like to be able to save my money's worth. I'd like to be there when they come out, so they can get inside and do what they need to do inside as well.
Reviewed Aug. 8, 2023
The technician was on time, checked all the trouble spots and answered all my questions even the trivial ones. He knocked down all the spider webs outside and sprayed for any spiders. He was friendly but very professional and definitely knew exactly his job and did it without any problems. And I thanked him.
Reviewed Aug. 8, 2023
I've been an Orkin customer for over 10 years. I made an appointment 2 months ago with an agent who came to my home to have my annual inspection. He didn't show, I was told he quit. I made another appointment by phone and that person never showed. I made an online appointment last week for Aug 7 today and NO SHOW> What's going on? I called 866 944-4012 and was disconnected twice.??
Reviewed Aug. 8, 2023
The representative is always cordial, professional, and ask if I have any new problem areas, they are efficient and then finishes the service. I have no issues about him coming into my home as a customer of Orkin. I'm very happy being a customer of Orkin. It's a company you can trust.
Reviewed Aug. 7, 2023
I have had the same Orkin technician for many years. Chester ** is a friendly, prompt, experienced, reliable, trustworthy employee of Orkin. He always is positive and does a thorough job both inside and outside my home. My home is free from bugs, ants and rodents. Thank you for this experience.
Reviewed Aug. 7, 2023
Orkin tech Victor is absolutely phenomenal!! Very efficient, knowledgeable and a real nice guy. Never have to worry about our yard since we hired Orkin and Victor. I think Victor should get a huge raise to help him pay his bills, help his family, and ensure that he is working my yard for a long time to come.
Reviewed Aug. 7, 2023
Technician was knowledgeable, caring, and willing to go an extra mile to pleased the service necessary for me. Had a problem with a wasp infestation that came from my neighbor's yard, he asked if I could get a hold of them so he could take down the hive which was in their yard, after I contacted them even they were appreciative of the hard work the tech did specially in this hot dangerous weather. I highly recommend Orkin!
Reviewed Aug. 7, 2023
I have no problem with this new person. Young man seem to be conscientious, polite, conscious of my house, and in my surroundings. The only problem I had was in May 2023. I received a notice that my house had been inspected and sprayed. I wrote the manager because I was in the Caribbean on a ship at the time and no one was able to get into my house and spray it. So I told him I better not be charged.
Reviewed Aug. 7, 2023
Over the years Orkin has been a steady and efficient responder for handling pest and insects (gophers, spiders, etc.) on the property. If something comes up between appointments they respond with a quick call. I would and have recommended their services to neighbors. I would just like to keep the same service person for a longer length of time.
Reviewed Aug. 7, 2023
Before contacting Orkin, I would have Palmetto bugs appear inside my house. I would also have ants show up at least twice a year. I would spray and set traps for them, however within a few months, they would reappear. Since signing up with Orkin, I rarely see these bugs. This year, with all of the rain we have had, I did see ants once. When the Orkin man came, I told him about the ants and he gave the house an extra heavy treatment and I have not seen any bugs since.
Reviewed Aug. 7, 2023
The supervisor and his training team came out to assess the probability of a large rodent. They placed bait traps and explained the ongoing process. Although the rodent was not found, the team followed through on their committment to advise us of next steps and probability of if the rodent had been taken care of. Super dedicated, polite and professional.
Reviewed Aug. 7, 2023
My son is having issues at his apartment. We asked Orkin to come in aggressively. I would not add a 3rd property if I did not believe in them. The tech did a great job inside the apartment and was to deweb outside. I did not see him leave as I inspected, I found 2 large webs by the patio.
Reviewed Aug. 7, 2023
We have been customers of Orkin Pest Control for over 30 years and we have always been extremely satisfied with our technicians. Our technicians have always been very knowledgeable and professional, in addition to being very friendly. We have recommended this service to many of our friends and will continue to do so in the future.
Reviewed Aug. 7, 2023
Jimmy whom is your representative is very good and thorough with his work when he comes here to inspect. He also lets me know if he has found anything and he is very punctual and lets me know when he is on his way. I have also recommended your company to my friends and they now use your company also.
Reviewed Aug. 7, 2023
Felicia ** rude customer service! Have been trying to get rid of ants for over a year and never took care of the problem. We had an account for many years, and service just continued to get worse. We had one gentleman even tell us he could not treat under our open deck. Asked for a home inspection the guy finally came and never would give us a report. Felicia ** has been rude every time we called.
Reviewed July 24, 2023
I love Orkin. Every couple of months, we have them come out and the service seems to be satisfactory. If we have any issues, we just give our serviceperson, Kenneth, a call, and he'll come right out. Kenneth is the best person I've had service my home. Typically, when he comes, his first thing is to ask if we had any problems. We've given him the lay of the land as far as where to spray and no questions asked. He knows where to go and what to do, and typically, we don't have any issues with pests. He's been very professional. He wears booties on his feet and greets everyone in the home. He has a good rapport with my wife and my son. It has always been a great experience. Definitely give Orkin a try. They're not like the other run-of-the-mill places that just knock on your door. They have some skills and they know what they're doing.
Reviewed July 18, 2023
I received Orkin’s services and I've been pleased with them. We have the same gal who always come by and it’s Kristin. She's very professional and thorough. Goes around, does her job, and she's very pleasant. To schedule a service, I call the number that I have on there. It's out of El Paso. I ask them to have somebody come by. Recently, we set up a routine schedule for them to come by and do it every so often. Originally, we had a serious problem with ants in the house. We pointed that out. She came by and I don't think they dare come near the house anymore. Also, when we got the house, there was a problem with roaches too especially outside. But, she sprinkled whatever she had to sprinkle, and the word got out and the roaches didn't dare to come near the house as well.
Reviewed July 15, 2023
When I requested deck maintenance/completion, I expected a thorough service to keep the pests out of my house. Instead, the service was awful. A four-thousand-dollar effort should provide results that anyone can expect. Instead, I had to fill in many of the holes that the expert obviously missed. My family deserve better.
Reviewed July 13, 2023
I've been very happy with Orkin. I have them come in for carpenter ants. They call or text or even send me an email when the technician is going to be able to come out. If that's not good, then I’ll text them back and tell them to do it a different time. On the technician's second visit, he asked me if everything was doing all right. His name is Troy. He does a good job. Every 30 days, he comes. About a week before 30 days, I started seeing ants on the deck again. I told him about it and he sprayed them. Then they were gone for two weeks.
I don't see an ant anywhere. I've seen one carpenter bee in the last week, which is unusual ‘cause they all went away. They are trying to come back every year, nesting around the house, in the trees and in the woods. But I haven't seen any paper wasps, which I was having trouble with. The last time the technician came, I told him I saw some ants in the garage. He had not sprayed that previously. He went around the outside of the garage then inside. He also sprayed the basement once when I asked him to.
Reviewed July 10, 2023
Jonathan is very thorough and does a great job always. He answers all of our questions and we have not had a past issue in quite some time. We have had other personnel through Orkin that have been good as well but we do think that Jonathan is the best so far. We have had other pest control Services in the past as well that have done very poor jobs.
Reviewed July 9, 2023
I’ve been with Orkin for a decade and the technicians are thorough and friendly. We have had some techs that are like family. They offer great service and advice. Orkin even done mold underground protective layer, and set up payment plan for treatment. It was expensive, but helped tremendously. We live within city limits, so rodents was once a problem, but Orkin helped with this issue.
Reviewed July 8, 2023
My service rep (Gavens **) provides me with regular monthly pest control services in a courteous and professional manner. One slight fault of Orkin is that I promptly pay for my annual termite inspection in February each year. Often, it is the summer months and I still haven't been set up for a home inspection. This results in me having to call the company. I do like my service rep (very much) who provides my services. I just feel that the inspection should be done earlier (in the cooler months) than mid to late summer. Thank you.
Reviewed July 7, 2023
We love Orkin! Service is always prompt and courteous. The technicians are always friendly and ask if we are having any problems before they begin the service. Even while we were out of state for 2 months, they continued our service, so we didn't have any problems when we returned. We have recommended to our new neighbor who is also now a customer!
Reviewed July 7, 2023
I have never been disappointed by the service professionals who have serviced my residential property. Over the years. Any time I have called they have came back & serviced my property at no extra charge. With service last that you doesn't get any better than that. And you can take my word for it.
Reviewed July 6, 2023
My tech Sammy is the best! The rodent problem is gone and my insect problem is under control. I’m very impressed with the quality of service my technician provides me. I would definitely recommend Orkin to my friends and family in Michigan and Las Vegas and Los Angeles. Thank you.
Reviewed July 6, 2023
I called and notified our service rep, Geery **, regarding a dead roach on our back patio. He came out right away and sprayed all around the house for roaches. We have had none since. Geery is always thorough and gets his job done quickly. He is good at what he does and is very friendly and very helpful too. Thank you to Geery and Orkin.
Reviewed July 6, 2023
Great and professional service. I wouldn't have any other company. I have Orkin come every 2-3 months. I'm on their schedule for service to my rental. They are always very courteous and kind to my renter. They came one time too early, however I called and asked for a CC different time, they were very agreeable and rectified the problem. Thanks again for their service and expertise. I appreciate their as and response with a list of what they did. I use this for my records and tax purposes.
Reviewed July 6, 2023
Orkin is always thorough when addressing our home and property treatment and maintenance needs. Orkin is very, very, very responsive to emergent concerns whenever we call. The Orkin technician is dependable and pleasant to work with. Orkin has always provided this level of service no matter where we have lived.
Reviewed July 6, 2023
My expectations were met. All area were checked from top to bottom, the attic was checked, upstairs was checked. ….Also all area were checked on the outside. Sprayed for wasps, roaches, jumpers, you name it. He really took the time to make sure all was done. I would definitely recommend Orkin and for a peace of mind, the price is right.
Reviewed July 6, 2023
Omar did a good job explaining why he was here since no one had responded to my call to PermaTreat for service so I was hesitant when an Orkin car showed up. He provided the service in a professional manner. While he was working my elderly husband fell backwards down 5 steps. I immediately called to Omar asking for his assistance which he very kindly provided and together we were able to get my husband back on his feet.
Reviewed July 6, 2023
Great customer service and Orkin technician Tony is always on time and gives great service and makes sure we don't have any problems. If we ever need to change dates they are there to make the new times work for us. I would suggest orkin to everyone that needs them.
Reviewed July 6, 2023
I've had the same technician for years. He's always been super kind, extremely professional, and very knowledgeable! The tech has always been very patient around my dogs and he's always mindful about them staying safe from any applications. When we had the wooden deck removed there was a huge problem with ants invading the house but Orkin responded to the problem quickly and there hasn't been an issue with them since.
Reviewed July 6, 2023
My yard was sprayed on a day when rain begin less than 15 mins after spraying and lasted throughout the day. Apparently, it washed all of the chemicals off the grass. Since then, the mosquitoes were worse than before the treatment. I don’t sit in my backyard anymore because they’re so bad. I’m not blaming anyone because you can’t stop Mother Nature, but next time rain is in the forecast, I will not let anyone spray my yard. It’s a total waste of money.
Reviewed July 6, 2023
Orkin's Service & Techs are FANTASTIC!. We've been using their Service 2 years now and they are ALWAYS very thorough and will answer all of your questions. Their Service gives us peace of mind with all the creepy crawlies. IF for some reason, you continue to have a problem, give them a call and they will return and take care of the issue. THANK YOU Orkin!
Reviewed July 6, 2023
I've been a client for many years and have only been dissatisfied once, and Orkin rectified the situation (and let go of the person who did not do the work properly). I use the semi-monthly home service, they come back in between if needed. I have used termite prevention and nesting bee treatments.
Reviewed July 6, 2023
We spent thousands battling an infestation a year ago and got rid of them and due to the weather we gotten another group trying to move in. Spoke to our regular sprayer who relayed it to the "specialist" who needed to come and check it out. He called once while I was in a meeting. I called Logan back several times and seems he does not wish to do his job with the follow up. We are thinking of terminating the contract now since we cannot seem to get them to do the paid services anymore.
Reviewed July 6, 2023
Orkin has been nothing but great. I called them up and told them what our problem was last year. We had mice. They took care of that, and they've been out every two months since. The guys that we've had have been very friendly. They are talkative, but also businesslike. The first guy that came out, he recently had shoulder surgery and his replacement at that time was extremely nice as well. They were both very good. They are focused on what the problem is, the spraying of the house. We had an issue with ants and they took care of that as well. I would recommend Orkin. They had appointments and they kept to them. Even though I might have forgotten about them, they were here and they were on time.
Reviewed July 3, 2023
Our Orkin man is delightful to see, and we like it when he comes over. Orkin calls us and tells us when he's coming again, and it's always the same experience. He comes about every three months, asks us questions and finds out exactly if there's anything new going on, then he checks everything really good and treats anything that he sees. He's a very pleasant man, and he talks to us and takes our concerns seriously. When we first got him, we had a couple of mice in here and some spiders. He's taken care of those, and he checks all the traps really carefully. He goes around the house, then he goes outside. He looks to see if we have any wasps nests because we have also had those. I’d tell friends to get Orkin.
Reviewed July 3, 2023
I always have Kyle from Orkin, and he's wonderful. We're on a quarterly schedule, and they spray inside and out. They do a good job. Kyle is very reliable. He's always here when he says he'll be here. He always lets me know he's on the way when he's on the way so I'm not surprised. I've already told friends that Kyle is the guy to have.
Reviewed July 2, 2023
I like that I have the phone number of the Orkin tech and that he calls me ahead of time. He'd say, "I'll be there in 10 minutes." or "I'm right in front of your house." They inform us precisely when they're gonna be here. Because more than half of the time, I'm not home. So I have the control to open remotely my garage, which was really good.
I also like that the worker has a work text phone. It's fast, easy and helpful. But that's during work time. Because once in a while, I would text him something and he wouldn't reply. Another thing is that he's very friendly. If I ask him to do something, he's happy to do it. He will also explain to me from his view, whether he agrees or not. He will try to educate me based on his skills and experience. It's good communication and it's professional.
Another thing I really appreciate is that I told him I found a rat and he got me the trap. Then, I didn't want that around when I would have a guest over. He took the time out of his schedule to come around and put it somewhere for me because I didn't wanna touch it. That was really awesome. I appreciate that they're willing to work around our needs. They're also willing to come back for free service if we're not satisfied.
Reviewed July 1, 2023
The techs are always pleasant and polite and they seem to be knowledgeable in all varieties of insects, both the crawling and the flying. We were having an ant infestation and since we've been using their service, Ilia, our regular service technician, and I agreed that we haven't seen an ant in ages.
Reviewed June 30, 2023
We seem to be having more than normal spiders in our house. We had Orkin last month. There have been smaller black spiders, and today I killed a large brown spider. I have seen the black ones going in from around the front door foundation. The brown spider was in the kitchen-very large and fat. Maybe Orkin could come out and spray again?
Reviewed June 29, 2023
I am extremely pleased with Orkin service. I know I will receive an email prior to their arrival. The gentlemen are always polite and extremely knowledgeable. During each service they let me know what that day's procedure will entail. I appreciate how polite they are and they even are aware of our dog's safety.
Reviewed June 26, 2023
I just have to say, I should have done this long ago. I live on a lake and have always had trouble with spiders. Lots and lots of spiders. Orkin came and sprayed for these little devils, and I have had almost none. They also sprayed for mosquitos. I am beyond pleased. The gentleman that handles my account is exceptional. Very professional as well as personable. I do not write many reviews, but I am happy to write this one. Don't wait as long as I did to rid yourself of pests. I would have to give them 5 stars out of 5.
Reviewed June 24, 2023
I love Orkin Pest Control. I was flea infested. And they got rid of them. The first tech I had, I was sad when he got transferred. But the next one that I have now is just as nice. Everybody was friendly and clean. You gotta go Orkin.
Reviewed June 23, 2023
I have no complaints. I had a roach problem, and Orkin exterminated them like a pro! I have not had a bug problem since I hired Orkin Pest Control. Shout out to both the techs I have had. Shane and Will are both professional, friendly, punctual and knowledgeable! Thank you Orkin!
Reviewed June 23, 2023
I am very satisfied. They always notify me of my next appointment weeks in advance. They let me know once they have arrived for service and always ask if I need any further service. A service report is issued showing what was done and problem areas to be aware of. They have been my pest control service for over 15 years.
Reviewed June 23, 2023
The tech went above and beyond in helping to resolve my issue with carpenter ants, he was in communication with me about the situation, where they were coming from, how they were getting in, and what he did to combat the problem, hopefully this will fix the problem, I believe it will.
Reviewed June 23, 2023
The guy I have currently is great. He just goes outside unless I need him to come inside. If I have a problem, I let him know. And they come in. The quality is good. The cost is not cheap, but it's not outlandish either.
Reviewed June 22, 2023
I had a guy named Scott and he was wonderful. He explained everything and it all happened just like he said it would. I wish I had called Orkin a long time ago instead of trying to get rid of little crawly creatures myself. However he told me not to use anything other than what he did because it would interfere with what he did do. Thank you Orkin. I will recommend you to my other family that lives in the woods too, in fact they've already checked in with me to see how things are going. I'm impressed with the results and the price was good too. Again, I am a happy customer!
Reviewed June 22, 2023
I wanted you to know how pleased I have been with your company’s service, and in particular with the service we have received from your technician, Jess. Jess is a consummate professional, providing outstanding service in every aspect of her job. She has patiently answered all my questions, provided authoritative knowledge, thoroughly explained what she is doing and why, exercised great care while on my property, and been extremely personable during each visit.
Reviewed June 22, 2023
Shane has been very diligent in helping me get rid of the unwanted crawling critters that invaded my house. He explains what he is doing and why. We have succeeded in getting rid of the pesky critters. Now I am doing maintenance to keep it that way. He not only sprays inside but outside too and the perimeter of the house.
Reviewed June 22, 2023
Orkin had already done our usual pest control on the perimeter outside our house. We discovered a dead roach in our den, and I called to have Orkin come back to check the inside. They promptly sent out tech, McHale, for the next day. He saw the carcass and explained it was a water bug hunting for water and they travel alone so we didn’t have an infestation. That was very reassuring. He did check areas inside where water is to be certain there was no sign of others. He was very professional and friendly. Great service!
Reviewed June 22, 2023
Orkin advised me they were coming to my home to make the 2nd application of product throughout my yard. They came as expected, did the job and were gone in short order. I called Orkin to inquire about the quick response and how it was possible the application only took 15 min.+/-. I did receive a call back from Orkin to explain the process. Tom was kind and stated that the minutes spent were adequate to cover the area. He told me he could realize why I was concerned and if I was getting my money's worth of product applied. I stated that I was not unhappy, just needed an explanation. I accepted his word, he said further if I was unsure, he would come back and do a re-do. I said NO, that was not necessary since his routine was normal and he used all of the prescribed product. I consider Orkin a fair and honest Co.
Reviewed June 22, 2023
I called Orkin to tell that I found a mouse in my house. Debra the receptionist told me that John would be at my house the very next day (June 20, 2023) between the hours of 12 - 2PM. No one called or showed up. I’m not sure what happened but would of appreciated some communication of what happened.
Reviewed June 22, 2023
The Orkin team who take care of my home have always been super friendly and professional. I am impressed with the courtesy and professionalism that they exhibit every single day. They don't try to over-sell me on unwanted services and make themselves available 24/7 for urgent issues like "rodents/pests in the house". Customer service cannot be overrated and orkin separates themselves from the field with exceptionally polite and considerate service professionals.
Reviewed June 22, 2023
Because it’s so many they was to return visit the next week. I haven’t heard from them and I been calling adn no response. If I had knew what I know now I would have save some money. I am have hard time keeping food. They get all in my refrigerator. I had to throw all the food out of my refrigerator away twice. Food is very expensive and I’m having a hard time. Someone can help me please as soon as possible.
Reviewed June 22, 2023
Mr. ** is an amazing representation for Orkin. He is a true asset to Orkin and my family! Not only is he extremely thorough with each visit, he’s very friendly and personable! As an active duty service member, I’ve had a lot of homes, in many different states. So we’ve come across several different pest control companies, Orkin is by far my favorite!
Reviewed June 22, 2023
Excellent service...my tech is very knowledgeable. Always answer my questions intelligently. She knows the products. I had what I thought were bees and didn't pay them any attention. She saw them and said..oh, I see you have carpenter bees. AND she saw wasp Hives. Of which she took care of both with products. Always look forward to my Orkin service...THE BEST.
Reviewed June 22, 2023
Fulfill my request. Orkin had to double down on an insect problem and treat for it on a weekly basis until the problem was resolved. Since resolving that problem there has been no reoccurring problems. The problem was a sand flea infestation that started with loads of dirt and limestone that was delivered on my property. My original contracted pest control company didn't show up when scheduled after we agreed on a plan of attack. We made a plan and they didn't work the plan causing us misery. Orkin was contracted, a plan of treatments was made and they worked the plan and resolved the problem. I also can call and speak to the technician with any concerns.
Reviewed June 22, 2023
Orkin has been fantastic. I usually have the same guy. He's very nice. I sometimes work from home with what I'm doing. I might be sitting at my kitchen table working on stuff. He would show up. I would be on a phone call, and I would wave him in. He would do his thing. We would do a quick wave, and he would be out of there. We have it done four times a year. We've had it a couple of times when we've had a lot of ants coming in or we needed a touch-up. They're fast. It doesn't cost us extra money because we're on that payment plan system.
Reviewed June 21, 2023
I originally had Orkin Pest Control starting in 2000, back in a house I owned in Mesa. At that time they were out working on one of the neighbor's houses and the tech stopped by when they saw the moving truck, and asked if I wanted to be in. So, I tried them out and was happy with them and used them since. The techs were knowledgeable and friendly and I didn't have bug problems with them. When I moved into a condo, I couldn't use them. But I just recently moved into another house. So, I tried another couple other ones, and realized I needed to be back with Orkin. Orkin comes out in between treatments when I have a problem.
When I call the other ones to come out in between treatments, they sent a guy out. He was in a bad mood and was there for less than five minutes, didn't address the problem, called me a liar, saying I didn't know what I was talking about. When I got Orkin, the Orkin tech came out, and I told him what I experienced. He treated for that and everything else. I saw a different issue pop up a couple of weeks after that and they came out right away and worked on it, good attitude, took care of the problem, and I haven't had a problem since. Orkin meets expectations.
Reviewed June 14, 2023
Every time Orkin Pest Control says they'd be here, they've been right here. They've done good so far.
Reviewed June 14, 2023
Orkin Pest Control comes out once a quarter. I have mice, so they take care of them. In the summer, I have them spray for spiders. Everyone they send is very professional, good and thorough, and they text when they're coming and when they're there. They call to make sure that they've done everything they're supposed to, and when they leave, they text and say the tech has left.
Reviewed June 14, 2023
Orkin Pest Control has been great. They're reliable and do a great job. Every three months, they spray the outside perimeter of my yard and the house, and I've been satisfied with their people and their products. I haven't had any bug problems.
Reviewed June 14, 2023
We had basement treatment performed which had been arranged for several months. We were offered free/same as cash financing for 3 months. We signed the paperwork provided by Celeste, who used to work in the New Castle DE branch. After the treatment was performed about 1 1/2 weeks ago the technician confirmed the terms.
I found out yesterday that despite this arrangement and without our authorization Orkin charged our credit card! I called the branch and was told that should not have happened - but no apology. After calling the national call center I was told the regional manager was going to call me today - did not happen. I find this totally unacceptable, sloppy, careless and a huge waste of time and headache for me trying to get this charge removed. By the way, we have been customers for a very, very long time.
Reviewed June 13, 2023
On our most recent service, the tech did some spot-spraying throughout the house along the floors by the wall and replaced several of the spider traps. Then, he went outside and put granules down around the outside of the house and wherever he saw a little hill of black ants or saw red ants. Also, we used to have major brown recluse problem and since hiring Orkin, I haven't seen one. The first month or two, I was still seeing a couple of them but after that, I didn't see anything. And if I have a breakthrough problem, like all of a sudden I'm seeing an infestation of spiders or ants, I can call them and they'd come out at no extra charge. The monthly charge covers the whole month. I recommend Orkin to everybody.
Reviewed June 13, 2023
We had a really bad plague of rats during the COVID lockdown and it was so bad we couldn't get them. We had to call Orkin and we wanted to make sure we don't get them back. They got rid of the rats for us and they've been coming for maintenance once a month. They also spray around the house for creepy crawly things that get in the doors. The techs have been fabulous and really nice. They work really hard and they get the job done.
Reviewed June 13, 2023
The people from Orkin are timely, efficient, and polite. I have nice dialogues with the tech.
Reviewed June 13, 2023
We've always been very pleased with the young men that come out. They've been very good and polite. They're on time, do their job, and be on their way. We've never had any problems since using Orkin. We had one ant problem last year and they came out and took care of that very quickly. We'll continue to use their services. We recommend them to any of our neighbors if they happen to ask.
Reviewed June 8, 2023
LAZARO ** is very professional, knowledgeable and always arrives at the earliest specified appointment window! I also love his great advice re. destructive critters & how to rid my home of them!!! Thanks so much for a fabulous choice in my Orkin technician!!!
Reviewed June 7, 2023
My experience has been positive with Orkin and our pest control service member, Dylan. He is always kind, polite, and professional. He does a good job, and he offered to spray in my attic along with taking cobwebs down in front of my house. We appreciate his work along with that of Orkin.
Reviewed June 7, 2023
Very professional, very courageous, very friendly, very timely, quality chemicals, advanced technology in pest control. I am very happy with Orkin pest control services and will continue to do business with them. Overall I am very happy with Orkin services offered to me for the past few years.
Reviewed June 7, 2023
Ty was thorough and did the job just right! Covered the house from top to bottom and around the outsides as well..Showed up on time and was nice to have doing the job all over the house. We look forward to his bimonthly visits.
Reviewed June 7, 2023
I have used Orkin in the past and always appreciated their friendly and helpful customer service. They also do a great job getting rid of the mosquitoes. I noticed the very same day as the application was applied. They waited for our dogs to be put away and are always polite and courteous.
Reviewed June 7, 2023
A very positive Experience. Thank you for controlling my Ticks and Mosquitos and keeping me posted about appointments and Cancellations due to weather and concern for not being outside while spraying and for one hour after. Professional and Friendly.
Reviewed June 7, 2023
Our technician arrived on time. He was thorough, professional and friendly. We reviewed his work and discussed the recommended service schedule. We gave him our check for your services and asked why we received a bill before service was done. He explained this to our satisfaction.
Reviewed June 7, 2023
The technician was very professional. He heard my concerns and he deal with it without any hesitant. I certainly will like him to come again. He even gave me some suggestions to do. He did well. He was courteous. He was on time, and he let us know when he was in the front to provide the service.
Reviewed June 7, 2023
While I have my favorite techs that have come to our home, they all have performed their tasks per agreements. Many have gone above and beyond. All have been able to stop and explain what they are doing and answer any questions I have. If I have concerns they make sure I am happy before they leave. I am very pleased with the service I have received!
Reviewed June 7, 2023
My Orkin Spray Master Jerry is the best! Super thorough and informative. No visible spider webs outside after the visit and I've have had no visible bugs in my house for over 12 years. Orkin works, you should give them a shot!
Reviewed June 6, 2023
The young lady servicing my home wasn’t very attentive, I told her about the spider webs, but she missed a lot. I told her about checking out the crawl space but I didn’t hear her going under the house. She treated some ants, but we still have some. Chris used to service our home. I never had any complaints with him, please have him come back for our service.
Reviewed June 6, 2023
The Orkin specialist came on time and performed the scheduled treatment in a thorough and efficient manner. All questions were answered with genuine concern and helpful information. I would highly recommend Orkin for any home or business treatment or prevention. It is a great and reputable company.
Reviewed June 6, 2023
I like the service we receive, my only concern would be. It would be nice to get a text or an email the day before the service, so we could be home that day. We need the service to be scheduled after 5:15 pm.
Reviewed June 6, 2023
The employees of Orkin are very concerned about doing the job the correct way and making sure we have no problems. They can be relied upon to do the job effectively. They can also be trusted to be left alone in all rooms of the house. They are very personable and easy to talk to.
Reviewed June 6, 2023
I have never had a problem. We have been with the company since 1991. They even replaced insulation for me several years ago in my present home. They helped us with a mouse problem in a previous home.
Reviewed June 6, 2023
Excellent service from Paul at Orkin! He does a great job inside and out. Since he added the mosquito service to our property we have enjoyed the outside even more. He is always on time and gives us a reminder 2 days before he comes.
Reviewed June 6, 2023
My experience with Orkin has always been positive. I have been using them for over 20 years with no complaints. Trish, the tech person is very good at explaining & answering my questions regarding gnats, ants & carpenter bees. I have called when I have a problem with them and they were eliminated.
Reviewed June 6, 2023
Service is great and our technician is friendly and professional. I understand inflation, but the cost is beginning to cost a little more than I am able to afford. I might have to cancel my service soon or find an alternative to lower costs.
Reviewed June 6, 2023
My family has used Orkin for many, many years. I find their service very satisfactory. The service people I have dealt with through the years have been very pleasant and have been very easy to work with. I would definitely recommend them to anyone.
Reviewed June 6, 2023
Edward has been our service provider for many years - in our family home, and now in our apartment in downtown Lake Forest. He is always on time and very helpful, professional and courteous. We wish him the best! We recommend him highly.
Reviewed June 6, 2023
I like to keep it short and straightforward. Orkin is the very best! Their knowledge, competitive pricing, customer service, and customer education are top quality. They always discuss their process and are helpful if you have questions. Don't take my word for it, try them out for yourself, and you'll be amazed too.
Reviewed June 6, 2023
We have been Orkin customers for well over 20 years where we currently live and where we lived before. We are 100% pleased with the quality of service as well as the individuals with whom we’ve made contact. Yes, I would definitely recommend (already have) Orkin to friends and neighbors.
Reviewed June 6, 2023
I always feel my Orkin technician really cares about taking care of us. He is very thorough and personable. He checks back with us regularly to ensure our needs are being met. I feel confident having Orkin handle our pest control, and I would not choose another service.
Reviewed June 6, 2023
The service was very fast and reliable, they showed up on time, did a great job and cleaned up afterwards. I would not hesitate to recommend them to any of my friends and family and look forward to doing so. I greatly appreciate the fast and reliable service I received from Orkin. Thank you.
Reviewed June 6, 2023
Chris is one of the best! He goes above and beyond and is so friendly. He makes sure that we are knowledgeable about what he is doing and preventative measures we need to take. Don’t change our tech! We love him.
Reviewed June 6, 2023
Our technician efficiently performs his job and will answer all our questions. He starts outside and eliminates any pests. We seem to attract spiders, but we don't seem to have problems now. When he comes in, he sprays the normal areas and checks for any pests. We are pest free! A supervisor recently did an inspection to assure quality work. We were impressed. We are very satisfied with Orkin and our team.
Reviewed June 4, 2023
We were doing an addition to the house and the flooring and the addition part wasn't completed. All of a sudden, we noticed that there were some unusual smudges on the floors and then, we noticed that there were some creatures that were gnawing through packaging on the shelf. It turned out we had a foolhardy bunch of rats. Our house is an 1850 vintage house and it has stone foundations. There were places where the stonework needed to be repointed. They could wiggle their way through tiny openings and they had decided this was a better source of wintertime warmth and there's food supply like crazy. So, I'd always heard that Orkin did a great job on all of their pest services. Plus, I drove by on a daily basis past where their Orkin shop was in Utica. So, I called them first and that was all I needed to do.
The techs came out and had a program for setting up indoor baited traps. It wasn't way into the wintertime, so there wasn't a lot of snow on the ground even. So, they would have done the outdoor traps too, which they did. They used these traps that have a way that the animal can get into them and there's a lot of these food. They look like small corncobs of molded material that's sort of grain of some nature and of poison mixed in with it, and they fit down over some prongs inside there. So, they could stack about a half dozen in each of these traps. They spotted a couple of places where the critters were coming in. There were more obvious holes. Ultimately, the next spring, I can do tuckpointing, which is not a big deal. I went around and tuckpointed every place where I saw there were gaps in-between the field stones, plugged them all up, which probably, by itself, did the trick.
The tech set out about five bait traps around the house in different spots that either looked suspicious or definitely was one of the places where they came in. And they put out probably about 10 of the baited traps indoors, mostly down in the basement. Everything worked like a charm. The Orkin tech came back about once every four weeks and checked the baited traps. I didn't have any problem. If we did catch one, I could reset it and he told me to use Slim Jims as the bait rather than cheese because it lasts longer. The cheese gets moldy and nasty and the rats are not stupid. It doesn't taste good. They can't just pull them off and they don't get crumbly. These guys are ultra professional. We trapped probably, over the course of the winter, about six rats indoors. In that course of about five months, we trapped plenty of them. Most of them were running towards and eaten up all of the six cob things.
The techs sat on the ground and snapped a lid down on it that latched and then, the critters could get inside. They would nibble on this stuff. It's poison and it also makes them desperately thirsty. So, they hustle back out again looking for some source of water. But snow's on the ground. The tech said there'll never be any animals inside those bait traps because they have this unquenchable thirst and they gotta go out and find water. And sometimes they either drink a lot and they get bloated, and then they can't breathe. We finally decided there were five that weren't even being visited all of that wintertime. So, we disarmed them because I don't want our dog to be sniffing around. The tech said the outdoor bait traps should be left in place all the time and they'll come back on a scheduled basis and check the bait traps.
In the summertime, Orkin also has a service about spraying for wasps and insects around the eaves, around the foundation line and around the windows. They sold us a program that would be six to eight-week spacings, four visits in the summer to do the overall spraying around the house for the insects, primarily wasps, and they would check to see bait traps at the same time. It included this spraying system, which is also a super program that they have. When you sign up with Orkin, there's a service, which has about $100 entry fee, and they have these different packages that you can choose to do. If we had just done the one thing for the wintertime for the rats, and if we then come back later and said we wanted to have them do something else, there's also another one of those startup fees. So, it made more sense to have paid that, and then just pay on the however many visits they're doing per wintertime or summertime.
We're a continuing customer. It's better economically for us. We don't have to pay this startup cost every time we wanna add some program or end one and start another one. After that first winter, we haven't had one trap go off in the places down in the basement where they set them. Plus, we finished the subfloor in addition. There's a crawl space underneath that subfloor and they were able to come up and come through where there were gaps. The plywood hadn't been all laid down permanently. So, Orkin’s programs work. Everything's outdoors now because we don't have to have all of the indoor traps even. But I've kept the ones down in the basement set, and they haven't been set off for all of that time. Orkin is 100% professional operation and it's effective 100%.
Leading up to the time that we hired Orkin, we used to have a nuisance of wasps because they look for a way to get from where they are up in the attic. Sometimes, they can't find a way out and they come through some little crevice and before you know it, you've got two or three wasps. So, all of the things that Orkin has done have been first class and very reasonably priced. They are on time when they say they're gonna come and they call ahead too the day that they're gonna come out to just make sure that that's still on our calendar or it needs to be shifted. I am one satisfied customer.
Reviewed June 3, 2023
We've had a monthly service for about 41 years from Orkin on three different houses. If I needed somebody in between times, I would call. They do the inside and outside of the house. I like their tech a whole lot. He is very friendly and professional. He put foot things on his shoes and does a good job. We had some trouble in the past with some ants. We talked one time about some that we had behind the sofa that backed up to a fireplace. The fireplace is in the living room but the brick wall is in the family room in our den. The tech sprayed extra back there. They haven't come back this year. We have very little pest activity and I’m very pleased with Orkin.
Reviewed June 2, 2023
I've got four services with them right now at my house, including for termites and pests. When I have an appointment, they would email me and let me know it's time. Then, they tell me what time they're coming and they call when they're on their way. When they get to the house, they always let me know they're there. Different technicians have always done this and I can't be happier with them and the way they service everything. I highly recommend it. It's a great service.
Reviewed June 2, 2023
The gentleman who came out was extremely friendly and very helpful, and anything we asked of him was done right then and there. It was a perfect experience. We do the service by the back door, inside the garage, in front of the garage door, in front of the step and the perimeter of the house. Usually, there is no pest activity, which is why we've stayed with Orkin. We usually wait, make sure it has taken effect and then three days later, if we see anything, which we've only had that once, we can call Orkin back and they will come out, with no questions nor problems. We have a pet outside and the tech usually tells us that the chemicals that they use are pet-friendly. We have a desert tortoise so, we ask him not to do the grass and we still have had no issues with any bugs and ants.
Reviewed June 2, 2023
I called yesterday and spoke to Jennifer, my local person that handles my Orkin service calls. The Orkin company has changed over from spraying the yard for mosquitoes to using these buckets. I have experienced bad results from these buckets. I normally can raise my window and my little dog and I can look out the window without any influx of bugs or insects coming into our house. Also, we could sit out the porch before, and when the yards were sprayed, we didn't have any issues about anything biting us. I explained to Jennifer yesterday, and even before then, that if this was the only service that Orkin could offer me as far as the yard maintenance, then I would have to cancel my service with Orkin and go with someone else.
My technician is wonderful. He calls me before he comes and once he makes it to my house and let me know he's outside. So he does his job wonderfully, but he cannot control the product that he's given to service the resident. Jennifer said that she would make sure that she would let them know about my dissatisfaction and would get back to me. But as of yet, I have not heard back from them. Also, they said if I want an additional bucket, I would have to pay $30 or $40. But that's not fair to me as a customer because I didn't ask them to change their service from the spraying to these buckets. My price also increased when they went from the spraying to the bucket, and that was not fair.
Reviewed June 2, 2023
I live in a mountain area with a log house, and the first year that we moved in, we had a terrible problem with those huge, terrible moths in our house. I was told that they can kind of get in sometimes because of the wood. The moths were all over the place, so I contacted Orkin. They come on a six-month schedule, May to October, once a month, and ever since then, the moth problem has been pretty well taken care of.
Orkin's technicians have all been wonderful. I get a notice ahead of time. I get an online notice and then I get a phone call from the person who's coming just to re-confirm their timeframe that they're gonna be here, and they're always here. If I'm here, I get a chance to talk to them and kind of go over again where the most vulnerable areas around the outside of the house for them to take care of. If I'm not here, I'm able to leave a note on my door. I can always tell that they were here. Then I'll get the online invoice on my computer. They do a very good job. I still see a moth once in a while, but usually, it'll be already dead on the floor. So, I think that they have solved the problem 95%. Overall, I've been very happy and they've been doing a good job and I'm gonna continue to use them.
Reviewed June 2, 2023
It's been great with Orkin. Victor comes, knocks on the door and asks if there are any special issues. I tell him if I have some concerns. Last time when he was here, there were some weeds that were growing in the back and off to the side, and he took care of them. They're not there now and it looks great. I always ask him for no pesticides in the garden areas where the flowers are so my butterflies will keep coming back, and he follows. The time before that, we had a couple of bugs that came out. They were dead, but they came out in the house. He came and sprayed in the house again.
Victor is the best and I always get concerned if he's not here because nobody can do it like him. We've had him for six years now. If we have questions and he doesn't know the answer, he finds it out for us. We look forward to him coming. Having him come and take care of us with the insects has made living in Florida far more tolerable. The lady at the office is ever so perfect to work with too. If I have any issues or concerns, I can call her and Victor will be out here within a couple of days.
Reviewed June 2, 2023
Orkin lets me know before they're coming. It flows smoothly. Jason is our technician and he's been coming to our house for a long time. He's always super efficient and friendly. He does a good job. The treatment seems to work. We get wasp type things, and he'll knock those down. If there's any sign of little nest, he'll knock them down. We had one guy come out once and checked for termites, and so far, so good.
Reviewed June 2, 2023
Orkin Pest Control does a great job, and they use an environmentally-conscious pest control. They know I have cats and small children in the house, and I'm very particular about that. My lot is very wooded, so occasionally, spiders get in, but that's normal. There was a weird year wherein everybody was having issues. I called Orkin, then they came right out the next day and re-sprayed and I hadn't had a problem after that. The tech, Glen, recently came to the house and did my bug spraying that they come and do every two months. We had a nice chat outside afterwards, and it's nice because I get the same tech every time. I'm comfortable with him being in my house.
Reviewed June 2, 2023
I have regular pest control and termite service with Orkin Pest Control, and they come out every few months. Their customer service is top-notch. They're very friendly on the phone and they are really quick to wanna help take care of any rescheduling issues I might have. I do automatic payments, and if there's a payment thing that needs to be done, they're really prompt about it. They're courteous and swift, and I've never had a problem with any of my interactions, whether in person or on the phone.
In a nutshell, all my pest control needs are met and taken care of. Customer service, face-to-face, is the big thing. I did a job where I was always out in the public, and when you do customer service, the more you build a better rapport with people, the more they wanna keep you and your service. My tech is very friendly and on time, and I never have any problems. He walks me through anything he's doing and keeps me knowledgeable of what his visits are about. We discuss any problems if there are any, which there haven't been.
Reviewed June 2, 2023
So far, my experience with Orkin has been very good. I like their services. I had experience with another company, and Orkin seems to be more reliable. When they came out the first time, I was very pleased. The person that usually comes here, Terry, is very professional and friendly. He seems very experienced. I go out and tell him where the problem areas are and he focuses on those when he's spraying. They seem to be thorough except this last time when they sprayed two weeks ago. It wasn't as effective as we wanted it to be. The ants and spiders are invading so they're coming out again. They do that free of charge if the first spray isn't effective. I would recommend them.
Reviewed June 2, 2023
I like Orkin's quick response and the reps' friendliness over the phone. We're very lucky. We've got a great guy that's been doing our house for the same six years. He is very informed. We had elm beetles and he kept me completely up-to-date the last two years on how to respond to them, and we don't have an issue like our neighbors do. It's awesome.
Reviewed June 2, 2023
When we first moved into the house about four years ago, we could hardly sit out on our back deck due to mosquitoes. We called Orkin Pest Control and got them to come out and spray. They manage the schedules for us and we can say yay or nay. They come out once a month, between April and October, which is fine with us. We also have a yearly inspection because we've installed their bait stations for termites around our house as a preventative measure. They come out once a year, check them, and tell us what's going on. They look at the house and go in the attic. They seem to be very thorough.
We have dogs, and mosquitoes are not good for dogs as well as ourselves. Once we've had Orkin's service, we've not had any more issues. We keep the service to be able to enjoy our backyard, and we plan on keeping it. For anyone who would consider it, they can come out, look at your house, and give you a free inspection and analysis of what is going on with your issue. Their prices are very negotiable. Like our mosquito services, if we wanted to say, "Okay, we don't want it every month. We want it every other month." They were perfectly happy with meeting our needs and desires, and they've given us a very good price. We're totally happy with it.
Reviewed June 1, 2023
Our Orkin technician, Fred, is awesome. He's been coming here for years. At one point, there was a change in person, and the new person was not as good as Fred. He's very thorough, he's very friendly, and professional. We have our service every quarter. It works. I don't have any bugs in the house. They'll come for a touch-up service if we need it, and there's not an additional charge for it. So, to me, it's worth it.
Reviewed June 1, 2023
The first time I used Orkin was 29 years ago when we've been here in this house a year. Then they terminated it. I've been getting the service for about five years where they come every three months. Then they redid my attic with the installation and all sorts of stuff. So for the last 29 years, I've been using them on and off. The technicians are really good. They have good quality, always friendly and nice, and helpful and knowledgeable. What was really nice was when they got rid of the yellow jackets. If I ever had even a little flare up, if I called, they came right back out. I've hardly ever had a flare up. I appreciate Orkin. It's really good quality and they do what I want. There's a man named Jeff, and he's been the main guy for the last few years. He can't be beat. I even know other customers who really like him. He's got the personality. Plus, he's a good, hard, strong worker. The guy who came last time was good, too.
Reviewed June 1, 2023
Orkin comes to my house and does their thing. They notify me before they come and they're very friendly. They show up when they say they're going to and they do the job. I would recommend using them.
Reviewed June 1, 2023
When we called for Orkin to check us out we’ve already used a couple rodent companies and they did what they could do but we needed more. So Orkin seemed like the right choice because of their long work history. After receiving a quote and signing some paperwork to agree on the work to be performed. I was having serious buyer's remorse and did some other checking on pricing. I was looking at 7800 to get my attic done along with some concrete deterrents around my stoops and a year of rodent protection. When I looked at the contract and read the fine print, it stated that I had three business days to cancel it from the time I signed; it was the fourth day as I read it. That was the second indication that this was going to be a bad decision; the price being the first. But hey, I was desperate at that point. Even timeshares gave 5 days to cancel and they are the biggest shams. See where I'm going here.
The work has now been completed for about 4.5 months now and we’ve had zero kills or bites. They literally have been to my house once to “check” on my house and that was because we called the branch manager to get someone out here. All they did was move a couple of traps. They’ve provided zero expertise to kill any of these rodents and have done what a normal house owner could accomplish. I've also took the initiative to check around for fresh signs and movement because Orkin hasn't, even though they’re getting paid too. I found a hole at the bottom of the drywall behind a fridge in the basement that was dug out by the rodents and it's been there for a minute. Orkin didn't find it, I did.
A couple days ago I was digging up a bush next to a stoop that had the concrete deterrent. These deterrents are supposed to be between 12-18 inches deep from around the bottomish of the stoop. After digging up said bush I had a feeling I had to check the concrete out. Lo and behold, the deterrents weren't deterring much as it was only five inches deep with the lowest part of the deterrent was/is two inches above the bottom of the stoop. Thus it was deterring nothing. So naturally I was now questioning everything so I talked to someone above the branch manager to let them know of my dissatisfaction with their work and salesmenship.
They were really indifferent about my issues with their performance and me feeling like I’ve been fleeced. They did offer to give me my money back for the concrete work only and they offered to also come back and fix the deterrents. I declined the offer for them to return to my home. It turns out that 6k was for what they did in the attic. I grossly overpaid for this work and have zero satisfaction with the work that was completed inside and out of my residence. Please look to others for this type of work to be performed if you want it done properly. Godspeed!
Reviewed May 31, 2023
We have been having Kevin spray and care for our home for several years now. He is always clean and caring about our home. He calls first and is always on time within the framework he has set. I would highly recommend Kevin and Orkin to family and friends.
Reviewed May 31, 2023
It used to be Orkin Pest Control would send me the date that someone would come out, but now, they may pop up in the month that they're supposed to come, but it may be unexpected. What I try to do is call and find out when the appointment is. The recent technician came in and asked me if I had any problems. I explained that I had, and he went around the house. I have a couple of glue traps down, and he inspected them to make sure there wasn’t anything on it. If he saw some type of little crawly something, he would take it up. And he checked around things to make sure it was nothing going on. He would do that from the basement up until the second level, going through each room, and he would spray. And if I asked him not to do the closets, he would spray the perimeter.
It feels more comfortable with the same person coming as opposed to someone different coming every time. I have been with Orkin for many years, and we would have the same technician for years. All of a sudden, I get a new technician. I might have him for six months. And the next month, it's someone different. Or someone may come for two months. And the third time, maybe it's someone different and I have to explain some things all over again, as opposed to getting to know someone that came consistently.
Reviewed May 30, 2023
Everything is going good....I'm just so glad we don't have problems with ants anymore...The people that come out here are always friendly and do a good job. I am happy with the service I get from Orkin. Thank you for always being there to help me....
Reviewed May 30, 2023
The technician was delayed on an earlier job and he was very apologetic. I assured him that it was not a problem. He was very knowledgeable about my problem. He was pleasant, courteous and efficient. It was a very good experience as have been all our past ones.
Orkin Company Information
- Company Name:
- Orkin
- Year Founded:
- 1901
- Address:
- 2170 Piedmont Rd. NE
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30324
- Country:
- United States
- Website:
- www.orkin.com

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