Orkin Pest Control Reviews

Orkin is great, I am being updated so I know when my service will be done, no complaints, bugs and and ants are gone. This is want I wanted and why I called. Every room including my basement and garage storage are checked, a complete check of the whole house inside and out is carried out at each visit.

Needed a perimeter check for entry points for rodents as I have them in my attic. Not only were lies told about how they’re getting in, but a laundry list of exaggerated embellishments were told about what else needs to be done to my attic as well as other parts of my home, none of which have anything to do with rodents but the biggest lie told was the cost. $23,000….I KNEW from the moment that was thrown out there, something wasn’t right. I asked for a detailed breakdown sent to me. 'Cause I wanted to do my own research as well as poll multiple different highly rated companies to check out the same areas.

The representative arrived during the agreed upon interval. The representative was friendly and provided services and worked quickly and performed his job very well. The representative supplied additional mouse traps locating them in various locations. The first night caught 7 mice. Thanks to a thoughtful representative.

As to date I have no concerns with my service. I always get prompt courteous service. My problems are always met with a positive and professional manner. My questions are met with either positive conclusive answers or our problem solving will evolve into answers I can accept! There may come a time when we can’t come to a amicable solution but that day has not yet come!

I've enjoy working with our Orkin representative. He is very polite, professional, knowledgeable and available to answer any questions I may have. I am comfortable that Orkin service will maintain the "boundary" of insects outside our home and living spaces. He also came out for special treatment of a bee's nest on our patio, in addition to his regular duties.

Calls made were not timely addressed for my son’s home treatment. Spoke with a rep on Feb2 and no service regarding this complaint as of a 2nd call 11days later. Was assured it was to be addressed but no date given. I pay the bill and live in Washington state. My son lives in the Dade City service area. Reviewing the notes with your service rep Chrip sounded to be efficient but follow up wasn’t.

I have been doing business with Orkin for approximately 13 (+/-) years. Each time I am scheduled for an appointment that does not agree with my schedule I can always make a phone call and reschedule for a more suitable time. Orkin is always available and flexible enough to make any necessary adjustments. Friendly, cooperative employees and always on time.

We have been Orkin customer since Covid-19 times in 2020 and have always felt secure and comfortable with their professional standard and excellent services. They come every quarter to check for mice and pests. Our home is clean from all kinds of worries in fireplace and attic. I strongly recommend Orkin to anyone who wants to be protected all year round.

Service provider took care with my inside complaint about small flying bugs. Server then went outside and took extra care to remove spider webs from the fall. Full service was provided on our whole property. Server was kind enough to come and tell me they finished and the items that were seen around the house. This is not the first time we have had excellent service and hopefully will have the same service in the future.

Orkin has been coming to my house for more than 10 years. Their people are always on time, dressed neatly, friendly, professional, and efficient. They always explain what they are going to do. As good as that is, the best thing is that there are no pests in my house.

The technicians are always friendly and ask if I have any problems. They take care of the problem right away. They always notify me before the visit and talk to me before they leave. This year the manager visited me and asked how I liked their service. They have always been polite and always do their jobs, I watch!

They have always been very respectful and courteous to me and my situation. I even usually get a phone call the day before they come out. Wonderful service and respectful! I would highly recommend this company. I haven't seen a single bug since Orkin has been coming out. Great company! I am very glad that they are coming out.

My tech (Connor) is an outstanding professional who has a wide knowledge background. His expertise allows him to handle any situation he faces. That is very comforting to me as a homeowner that cares about my property. Also, Margie and her staff in the local office are true professionals who excel at customer service.

I feel Orkin is a great pest control. I have used them since I moved back home to Maine. It does help a little for the ticks when they spray. Just wish they would spray more into the woods around my property. As this would keep the ticks off my dogs.

We have used Orkin for about 4 years. I do believe that it has helped keep bugs away or kills them so they do not get into the house. The last person to come out did a great job of taking the time to really spread the poisons. A few times they have come out and barely done much. But at least we have not had to purchase different sprays, etc. to kill bugs.

We appreciate how professional and prompt each service call has been. It is well worth the money. We are rid of the bees and wasps and feel so safe now. Thanks to each representative that has visited our home, and made sure we were protected from the pests returning. God bless!

Just a quick note to express my complete satisfaction with Orkin Pest Control McKinney, Texas office. From the office personnel to the field technicians, they provide excellent customer service from start to finish! If I ever have special requests they are happy to assist with them. I need to give a special shout out to Sally and Cole, kudos on a job well done every visit!!! I highly recommend this Orkin branch office.

I am pleased with Orkin so far. They seem to have eliminated the pests we complained about. That was most important to us. Their continued maintenance is convenient because we do not need to be at home. The service tech is kind, polite, and knows her job very well. She is eager to share information as she answers our questions.

I'm pleased with my service from Orkin. The techs are always thorough, informative and friendly. I have no complains about this company. If you need to reschedule, they will accommodate you. And if you have a specific problem, they'll come back as needed to resolve the problem at no additional charge. I'll continue to use Orkin.

Awesome company. Great quality service and awesome customer service. When you call into their office, the people are so polite to answer your questions. They make sure that when you complete your conversation with them, that your questions and concerns has been addressed and you understand. The pricing for their service is unbelievable. They will work with you in any way. I had spoken with other agency and they were so rude; you will leave thinking that they did not want your business. Anyhow, thank you Orkin. Great job.

Duane with Orkin is great! He is friendly. Does what he needs to do and gone within about 30 minutes. We have not had any rodent or bug issues since he's been coming to our home. Thank you Duane and Orkin!!!! Any time someone has had bug or rodent issues, we have recommended Orkin.

No complaints. Met my needs. Want to keep getting service. I am satisfied with the service. I recommend to my friends and family. Important for my health. I feel better. Might subscribe for the rest of my life. No more anxiety. I am confident that if I had a complaint I would be able to address it with the company. They are local people and I trust them.

Technician begins the visit by asking if there are any issues and he addresses them every visit. Courteous and friendly. In regards to the product, it works very good. Lots of ants, centipedes and scorpion around Hawaii and normally the only ones we see are dead. So it's working! Have a good day.

Orkin does a great job! Bugs, mice and squirrels. They replaced all of our insulation and sealed all entry points. Now squirrels can’t get in. Also, replacing the insulation with insulation saturated with boric acid means no bugs in the attic ever again and that means fewer bugs inside. I’m very happy with their service. We do have a spider issue but they come out and spray and it lasts for 3 months. Highly recommend.

Love the service. Our tech is always thorough and is very professional. He's on time and he makes sure to address all of our concerns. He communicates effectively and we are pleased with his attention to detail and customer service.

I've called and complained about Mary ** foster service. You almost killed their dog and stole her medication so you haven't done what you promised. You lied. That's not good business at all.... SHAME ON YOU.

I love Orkin. I recommend them to anyone and everyone that asks. They always let me know when they're coming in advance. They send a week notice, another notice a couple of days out and a text message when they're on their way. If they feel they're gonna run late, they give me a heads up. I have the numbers for my Orkin techs that I've had since living here and my past Orkin tech before moving where I am now. Whether it's just a simple pest control or a big job, they've been nothing but communicative and timely. If I'm not gonna be home, I let them know to feel free to enter. I've been doing that since I moved here. They did a pre-extermination for me before I moved in and I gave them the code.

The techs just do what they always do as far as spraying for whatever the season is. They automatically come for the service every two months and check on the traps and whatever they can find on those. And they let me know what they find. The service guy who always comes in is friendly and helpful. It’s always a great experience with Orkin. People should call them and use their service.

When I first got Orkin, I had a problem and they took care of it. They come out every quarter. They provide great service and everything is great all around.

I feel comfortable with Orkin Pest Control. I've always had them. There are other people here that get other people come and spray their house and outside, and charge a lot less. But I've been with Orkin for so long that it's like a sin to go with somebody else. In Virginia, Orkin always had the same person come and spray my house. He became a regular, "Hey." We knew who he was and when he was coming. Here in Florida is a different. I've been here for three years and I've had three different people come and spray my house, which doesn't make me feel comfortable with Orkin in Florida.

I signed up for Orkin’s termite control and I'm not happy with it but the pest control treatment is great. The current technician that I have is wonderful. The cost is quite high but the quality of service for the pest control service has been excellent. I hope they'll continue finding technicians who are personable, helpful and dedicated to their jobs.

Ever since we put a new driveway in, all of a sudden, we started having ant problems. Everything has been great with Orkin. The last time I tried to respond to the tech's visit, for some reason, it wouldn't go through. But the guy who came here a couple of weeks ago did a fantastic job as usual. The attitude of the technicians is always positive. We like the education of the process, too. They talk about the products.

Orkin usually comes out about once every other month. Every now and then, I'll have a little scare or a question or some random bug I have no knowledge about. I just recently found out our tech that we've had for the last couple of years no longer works with Orkin, which kind of made me a little sad. We've only had two techs in the entire time we've been with Orkin. So, it's always a little sappy when it's somebody new. You gotta retell the stories of the things you've been through.

Orkin’s techs come out every other month and they’ve been good and very professional. They focus on the inside. But in the warmer months, they do both inside and outside. I recommend Orkin. I don't have much pest activity since I've been using the service.

They recently sprayed around my house and then the tech came back to make sure the traps were empty. The tech was wonderful.

Ty provided thorough service in a kind & friendly manner. He arrived early and then patiently waited for us, he provided a detailed explanation of his observations and recommendations, he discussed various alternatives to ensure we made an informed decision that would suit our needs, and he implemented our initial rodent control measures. I would recommend Orkin, especially if Ty represents the typical individual they employ.

We moved here from Morgan City. We had an Orkin lady that would come in. We lived close to the water, and every now and then, even though she did a good job, we'd find one of these huge roaches upside down with their antlers moving. When we moved here, we have not seen any kind of insect. My Orkin person is fantastic. Any time we have a little problem, she helps us with it. She's so easy to work with. We have our service every other month. She knows we like it done early in the morning. She's here very early.

We schedule our services with Orkin, usually, through an email or a text. I haven't seen the techs in the last two services, but they're polite. They leave me a message and they call. We used to have a really big ant problem at my house, which has totally been eliminated. You'll see ants on the perimeter of the house, but there are no ants within the house. Initially, I remember they would spray. You'd still see some ants come back, and I would call them. They said not to put any kind of other chemical down because it would offset what they have done. The tech said, "And then we'll come back and spray again." They said within a week, I wouldn't see any ants in our house, and that was exactly what took place.

Scheduling our service with Orkin was excellent. There was a person who answered the phone and was able to give me the accurate information regarding what I needed. That person was able to explain their programs and their packages, and was able to set up an appointment for me. The communication about when the technician would arrive was plentiful. If I ever needed to change an appointment that was scheduled up, which I did the first time, it was easy to do. The people arrive promptly, they do the treatments that they need to do, and after leaving, they follow up with a report on their service.

The service has been wonderful and the pest activity has been under control. The techs who have come out for service were wonderful. They explained everything that they were doing and they were very friendly. The last time they came out, it was very wet, so spray wouldn't have been effective. They're very thorough and they did around the windows.

Great service person- very helpful and on time. Our service person is very good. Good. Good. Always is on time and helpful- He is knowledgeable and pleasant and on time and very thorough-he is very helpful and efficient and thorough. Very good service.

John is a great technician and it is always a pleasure when he comes to service my house. He does a great job and is always making sure that he comes when I am home. I haven't had many pest problems since I signed up with Orkin Pest Control and would recommend this company very highly.

The best tech I have had. He was so thorough, told him about my problems and he dealt with them immediately. He went around my house out in the cold and closed up anything he thought might be a problem for me. Thank you. I have Orkin come out in spring and summer to spray for mosquitoes also. I live next to a creek and they do an amazing job.

Everything went very well. The tech was very polite. Did a great job. The tech was right on time and never missed a spot in the house. He ask if we had any problems with insects. We said we had no problems. He said thank you and he would see us next time. Told us to have a great day.

Caesar is my technician, and he is very professional and good at what he does. I'm not having any more problems in the past couple of months. It took about four visits before I started to see a big reduction, and I hardly see any cockroaches now. It took about six months to really get it under control. Now, I see one or two occasionally, but evidently, with the chemical they use, the cockroaches stay as babies so they can't reproduce anymore. I'd like Orkin to keep up doing the great job they've been doing. They're always accommodating if I have to miss an appointment, and they reschedule me at my convenience. Their price is very reasonable compared to other companies I've checked with as well.

We've been using Orkin's services for about two years, and I would recommend them. They're very good. I have an old farmhouse, and the service depends on what my need is, but it's more for catching the field mice that get into the house. They've also handled stinkbugs, ants, flies, and bees for me. They spray inside and outside and put the traps down. One thing I can't stand is the sticky traps that people use. They call them humane, but I don't think it's very humane to watch a little mouse starve to death. The snap trap, done in a second, is more humane to me. Needless to say, I'm fine with whatever the professionals use. Overall, I love Orkin as well as my regular guy who comes, Henry. Even when he has a substitute when he's on vacation, the guy's gone above and beyond for me. They visit every six weeks, and I'm happy with my service.

I've had a very pleasant experience with Orkin. They always try to help me when it comes to situations, like if a field mouse has gotten in. They'll send somebody right away. They do such good work and they have such great people that work for them. They're nice, personable people who have such empathy when they come in. They're very respectful for the property as well as to me, and I appreciate that. Orkin works with me with my bill too. In December of 2022, I lost my husband, so I've been dealing with some stuff and they have been very accommodating to me. I appreciate a company like that. I really love Orkin, and I can even do a commercial for them.

We're happy with our service from Orkin. They come every other month. They are able to change their schedule when we go on vacation. We always have the same guy come out who we know and trust. He treats potential problem areas. One problem is the ants. They come back some every year. He puts more bait out and that takes care of it. He seems diligent.

Orkin is such a wonderful company and I truly appreciate their flexibility and willingness to help in any way possible!! From the office to the guys who come and spray. They are reliable and very accommodating. Always willing to go the extra mile and advise us on what they have done.

We have not had any more bug issues since Orkin has been coming. The person coming to my house is very pleasant although I can't remember his name. They are quick and efficient. And they do guarantee their work. They will resend someone if you start to see any bugs around.

Wonderful company. Gives me peace of mind that I don't have to worry about critters. Recently I had a stray mouse. I called Orkin at 9 am and they were here at 10:30. Always very responsive. Always get a human on the phone. Feel my contract is worth it. They will come whenever you need them.

They always notify me when they are going to be at my house and do a great job. They call me and keep me updated and are flexible to meet my needs. These folks are very helpful in my situation as I had swarm of camel crickets and were able to get rid of them.

I've had such a great experience with the company. Everything is always explained in detail. There's always a follow up and questions are answered fast. Having this service has helped our house very much. The technicians we have had have been awesome and very easy to talk to. Pricing has been very good as well.

Very professional, knowledgeable and friendly staff. Prompt response to questions and concerns. All services have been performed as stated in the initial request. Service tech is awesome and goes above and beyond when explaining his procedure and addressing any pest issues. Office staff is very efficient at returning phone calls and answering questions. We are very pleased with the cost and the service.

Agent arrived on time and proceeded to do his rounds in a timely and professional manner. No problems with him or his job. He told us where he was starting and then continued with his job. Upon completion of that task, he went on to the next phase of the service.

Our experience with Orkin representatives has been very good. They are very knowledgeable in their field and respond professionally. For 20 years we had no problems with bugs, suddenly there was a problem and we couldn’t seem to find anything that got rid of them. We’re so glad we called.

I began trying to reach their customer service department to reschedule a treatment because we were out of town. No one called me back but then showed up C and clearly couldn’t get inside. When I called again the person told me I was still being charged because they treated the outside. What!! I explained it’s the middle of winter in Wisconsin and how many bugs would even be a problem. Told them I won't be paying and to cancel my account. Guess what - they billed anyway. Also asked to have a manager call and that never happened. Horrible company!!

I have been a customer of Orkin for a bit over a year now after they bought out my previous provided. As for the actual service provided, I am very pleased. Every service person who has come to my home has always been punctual and very polite. So, I have no problem with the actual service. My problem is on the administrative side of the house. The business practice is to pay at the time of service unless on a yearly pay or auto-pay. I have no issue with this system if it worked, which it doesn't...

Service is always prompt when we call them and at scheduled intervals. We are assigned the same tech (Patrick) each time and he is efficient and friendly. Had work done in the attic and under the house in the heat of the summer, they did a very good job. Will continue to use Orkin in the future.

I have been a customer for many years. Orkin purchased the former Pugliese Pest Control of which I was a long standing customer. I am a gold program customer. I can receive monthly visits from the pest control technician, which I normally do. I am very happy with the new company but miss my old technician who retired.

Louis let me know he was coming, let me know when he arrived. He was thorough with inspection. He explained everything completely. He was friendly, professional and polite. He was here for the 1st after service inspection in January so I knew him. He is an asset to your company.

The technician who came to my house was friendly and was able to answer any questions I had to ask. He explained what he was doing and why while he was checking my home. Over the past couple of years I have not seen insects in my home, including spiders, so I'd say whatever they have been doing has been working.

The Technician arrived as scheduled. Placed Sticky Pads in the pantry and under my sink. Said to call if I see a mouse on the pad. I called the next morning and he arrived on time and removed the mouse. Made my day. His performance was SUPER. If I ever have need for service of the Orkin Company I will not hesitate to call them because I know they will satisfy my needs. I wouldn't hesitate recommending this company to my friends and family. THANK YOU ORKIN. If I should need another service I'm definitely going to call.

I love Orkin and my technician Oscar ** has been amazing and thorough. He knows exactly what to use and has put my mind at ease. He explains what he is doing and answers my many questions. It has also been easy to contact the main office when needed. I am so happy I switched to Orkin for my first home!

Eliseo has provided me with exemplary service for two years. He’s very knowledgeable, polite and professional. Eliseo responds to all questions thoroughly and provides solutions and treatment options. I have had no issues with respect to infestations. If I was to have issues I’m confident Eliseo would have a solution. Orkin is blessed to have him as an employee.

I recently had a mouse issue in my basement & I contacted Orkin. They were very prompt & professional. The sales person Michael ** did a very thorough inspection of my house. He showed me photos of his findings. He then executed a plan of action & it was completed promptly with a visit from the supervisor. I have a technician person Ryan who is always available & gives extraordinary service. He knows his business & I appreciate him. I feel so much better about my home now that it is mouse proof! Thank you Orkin for a job well done. Linda W.

Orkin service is great! The Orkin man explains what he's doing, and gives good service. Orkin has almost completely rid us of rats. They've done a good job ridding us of pesky ants also. We'd recommend Orkin to our friends and relatives. Orkin comes to our house when they message us that they will. They notify us the day before when they will be coming, by text message.

I have nothing but good things to say about my experience with Orkin. Before they serviced my house we would find spiders inside the house.. After service we have not found any inside the house and dead ones outside. The employee who services our home is friendly and makes sure we are satisfied.

The crew were very professional. 10 out of 10. They worked well together to get the job done. They were polite and stayed until the work was done. They answered all my questions and were very courteous. They arrived when they said they would and cleaned up after. Would definitely recommend.

We have been using this service for over 20 and have found it worth every penny! The team always checks in with us when they arrive to see if there are any issues in the home. They always have everything needed to complete the service. I also like the easy of billing and paying.

He was very thorough pointing out areas I had no idea were a problem. He made me realize that the basement is in such poor condition that I could probably have my insurance help me pay for it due to the damage caused by water and mildew. His ideas will help make a permanent solution for pest control.

Every time Orkin has serviced my home, I feel that the product really does its job. I feel they are fair in their assessments and they offer additional services without being overbearing or pushy about signing on to those new services. I would definitely recommend orkin to anyone looking for a new or even replacing their current pest control service.

Our experience with our regular technician, Antonio, has always been wonderful. He is thorough, follows up on any pest complaints we have, and explains everything thoroughly. He also always shows up on time and modifies his visits if we are not able to be home for some reason. I hope Orkin can find many, many more technicians like Antonio. We could not ask for a better experience.

We had an infestation of some type of bug. I called customer service and they sent a specialist out as soon as possible which was only a few days later. The specialist was able to tell us all about our bug issue and scheduled a treatment to resolve the problem. Great employees!

I have used Orkin for over 23 years. They are a full-service company, professional, knowledgeable, understanding, caring, and helpful. Never an issue. They go above and beyond to help in any way. They give you all the information on your service. I highly recommend Orkin. I am a very happy person, NO BUGS. Give them a call.

I've been using Orkin for about years everywhere I've lived. The service is great. They call before they come out. They give us a timeframe, and they're always within that timeframe. So, I'm very satisfied with that. I rarely see a bug now. They're doing the termite treatment and that's going well. I would recommend Orkin to anybody.

Orkin Pest Control comes out every other month and they do a full barrier protection around my property, up the walls and out on the ground. They put stuff down for the ants, brush down all the cobwebs, and go around all the windows. They've even gone under my house to check everything out. They spray for wasp’s nests and keep it bug-free. The techs are wonderful, and I've not had any problem with any of them. Overall, Orkin Pest Control is well worth the cost, and I've recommended them to lots of people. Three of them that I know right here in the area use them because of my recommendation.

I would recommend Orkin's services. They spray exactly where we tell them to. If we say we've seen some activity in the kitchen and the living room, they'll spray there. The treatment is working, and the pest activity has calmed down tremendously. I saw one roach last month, and before, I was seeing 10 a day. The technicians have been really good, but the one we had today was the best one so far. He was very personable and informative. He was a good guy, and I liked him.

When I reached out about my rodent problem, they took care of it. When rodents resurfaced later, I was distraught over the situation. They found the breach and remediated it as I was paying monthly for control. They make regular visits and keep my home free of pests! Strongly recommend the company. Worth every penny.

There were roaches and mice started coming in around the kitchen. The technician told me he was gonna put some bait out for them and glue trap. He put these black boxes out with mouse stuff in them and put them out in the cabinets and behind the refrigerator. Orkin is an affordable service and I would recommend them. However, the payment was supposed to be 46 but Orkin charged 93 to my card. It didn't go through but they kept charging it.

We hired Orkin in October 2022. The initial contract was 2600.00 and was to eliminate bed bugs. We also signed an additional agreement for bi-monthly services. Those payments were to begin AFTER the initial contract had been fulfilled. I have been charged this additional $50 per month fee since December 2022. Despite a bbb complaint in the Spring of 2023 where they agreed to honor the original contract, we were credited just $100 and were immediately sent the regular bi-monthly bills. This is a blatant breach of contract. It is now January of 2024. I still have bed bugs. So I told them I would not be paying the additional contract until the first was completed. They contacted me today and threatened collection if I do not pay them an additional $300 which they claim is "past due".

Edison, the tech, is the best. He's the only one I trust to come out and service my home. He's a good friend of mine and he can do the job. I work from home, and if I'm working, he'll not bother me and just leave as it's a mutual thing. The pest activity here has been better because we don't have the rats anymore. Edison also explains what's going on, so I know more about my area.

I'm on the seasonal plan and they come out in the summer months. The pest activity is almost depleted. I still have to have the service, but the activity is nothing like what it was when I bought the house. Also, the tech is great because he always tells me what's going on. If it wasn't for him, my basement would have flooded. All he has to do is spray but he even sprayed my crawl space and that's how he noticed that my basement was flooding. He told me that my sump pump wasn't working. One time, my sink upstairs was leaking into the crawl space and he told me and that saved me a big disaster. But I noticed that the price has been going up. I wish it was less.

It has been a very positive experience. If I had a concern about where I see bugs or anything that I have issues about, Orkin Pest Control would go ahead and they take care of it for me right away. I had some issues outside and inside in certain areas. They would make a special effort to take care of that for me as well. I haven't had all the problems I had prior. That's why I initially had Orkin come out, because I had issues with ants inside the house, especially in the kitchen. And even though I kept everything clean, they would still manage. That has been taken care of.

The tech that Orkin Pest Control usually sends out to my house is super nice. He would come in, make chit chat, and spray my house very thoroughly. He would always ask if I've had any issues since my last treatment, or areas of concern. In my last visit, I reported, “No.” Did his thing. Wished me happy holidays. Briefly spoke about upcoming travel plans. Told him safe travels. Great service. If I had questions, he was always happy to help. However, Orkin has me on a once-every-other-month schedule, and I'm not happy about it. And they said if I want them to come in between, I have to call and make those appointments. But they charge me monthly, so why can't they just send someone out monthly? Why is it on me to have to call and schedule it?

I'm very happy with Orkin's service so far. The young man that comes out is very helpful, explains everything, and takes his time to get everything done. I appreciate that.

I had a good experience with Orkin. We had a rat in our house last January. I had an encounter with it. It came upstairs. My daughter screamed loudly. She saw it. I tried to kill it with a shovel. I called Orkin. The guy came. He explained to me everything that he was doing. He was showing me where we could prevent it from happening again, things that we need to fix and stuff to look out for. He explained to us that rats were territorial, so it's rare that you have a whole bunch of them without it being an infestation. There was a part in our house where it seemed like there was an opening. He said, “This is the primary area you need to fix.”

It's been spectacular with Orkin. If anybody has any problems, that's where to go. The men they send out are gentleman-like. They do their job. They come out and inspect the house first, see what your problems are then they set up what you need. The schedule is at my request. Otherwise, I have to run around the house and catch all three dogs. The technician does what he has to do and leaves me a little note that he's there.

Orkin is the best in town. I'm very pleased. I've had the service for two years already. I'm happy with all of the reps that have been sent in. They're fantastic. There's a service manager in the office. He's done an excellent job. He came out and I can say Orkin's motto is, "If you're not happy, we're not happy." They live up to their motto. Any time that I have a problem, they bend over backwards to orchestrate it in a way that I'm satisfied. The first representative was like a son to me. I had him for about a year. His name was Danny.

Orkin Pest Control was better than the pest control that I have that is assigned to my condo. I've been using Orkin for a year and I'm satisfied. I have them coming every three months. They're very professional. They always know what they're doing. For example, the first guy came and said, "I can smell the roaches." It was that bad. Pest activity has been rare. And if I have, it would be near the time, after three months. It was a good experience.

Contracted in May 2023 with 90 day same as cash option- with interest being deducted from payments made on 91st day -however all of my payments made within 90 day period had interest deducted- contacted customer service via phone & email- given nonsensical explanation & brushed off - this practice seems to be illegal at worst & dishonest at best- who is your Consumer Affairs advocate to review this unfair practice.

The most recent experience I had with Orkin was very good. It was a new technician that came out and he went over and above the call of duty. He offered some different suggestions. I have had some concerns. My house is a duplex. Sometimes one person is there, and sometimes, one person isn't there, so one wasn't getting treated. So, I told Orkin, “I just want y'all to call me and give me a heads-up so that I can get into the unit that's not there because I need both of them done at the same time.”

Orkin has been doing an excellent job at keeping the ants under control. What I really appreciated was that they took a walk with me around my garage and they let me know that the firewood I had stacked up had carpenter ants. They sprayed for that and they also instructed me to get rid of the wood. Before I called them, I had tried for several years to get rid of the ants and I though I was making progress but no. I'm not happy with the higher rate that they charge now, but I am pleased with the service, and that's all that counts.

My experience with Orkin is always very good. They're very thorough and kind. They are set up on a quarterly basis. However, I'm a senior so it has to go based on when I get paid. I usually have to reschedule when they call me for an appointment because I don't always have the funds to take care of it. They do allow me 30 days to make the payment, but I don't like doing that if I don't have to. They're pretty good about setting things up with me. Also, they go exactly where I need them to go, inside and outside. We had spider issues and now, it's gotten a lot better. We still have an issue every now and then with wolf fighters, but they're good about coming out when we need them. And they're usually pretty good about answering right away and taking care of whatever issues I have or any questions that I had. I've always recommended Orkin to anybody that asked.

I've only ever had one technician. I try to schedule around him so I make sure I get the same person all the time. He's very friendly and informative. He explains everything he's doing. He addressed any issues I've had. He told me, “If you see them within 24 hours, call me again and I'll come back out and retreat again. We'll keep retreating at no charge until it's rectified.” So I've been very happy with that. I've had a problem in the past with spiders invading the house and I called him to come back out.

Orkin has done 2 treatments on my home and I’ve paid 2 payments (in full). I just received a bill in the mail that states I’m 60 days overdue. An even more stupid thing is that Orkin has my credit card on file. I’m guessing this will go on my credit report as a late payment. Now I’m going to have to spend time on the phone and trusting them to delete my card # so I can go with another exterminator who’s does correct billing.

I have no complaints. My technician always contacts me prior to his visit to see what issues I may be having to address. I am given the window hours of the visit so I can ensure he has access to my property. I never have any complaints about this service.

I contracted with Orkin for rodent control. I paid to have the sill plate in my crawl insulation removed, the area cleaned, sanitized, new insulation installed and the entry excluded. A secondary service checked behind them to find the work wasn't satisfactory. An Orkin rep revisited my home today and thus far is taking responsibility for rectifying the situation. He was responsive and attentive so I hope we can get this right this time.

We had an infestation of fleas and it was so bad, Orkin came out several times without additional charge. That meant the world to me because they said, “We are going to treat this till it's done.” I had two different representatives from them who treated the yard and they were both outstanding. Once a date is scheduled, there's a lot of coordination that goes with it, so we appreciate that they stick to their schedule, too. But the payment is extremely confusing. It shows that I owe an amount. But I thought I already paid. It turned out something like 52.50 gets pulled out every month. I know how much each treatment is when they come out because I'm set up on one of their programs. But it's very hard to track. The last time I went on the website, I wasn't able to make sense of the finances. But this has nothing to do with the follow through, the people who come out and the products.

The primary reason I switched service to Orkin was because the previous company had poor customer service due to high turnover of technicians who were poorly trained, showed up late and were not thorough. My Orkin service is quite opposite! My technician Terry is very knowledge, hardworking, and cares to provide excellent service.

Excellent services and outstanding professional services from Mr. Overton **. Mr. Overton ** shared experience, insight and knowledge and have a friendly personality. I appreciate the great work provided by Orkin Team and look forward to seeing a Pest Control Specialist in January 2024. Happy Holidays, Merry Christmas, Season's Greetings and Blessings for the New Year 2024. Thank you and Respectfully Submitted. God Bless.

I just want to say how happy I am about your services and how consistent the services are. Reyes is my consultant and he is amazing! He is always available and accommodating. I had an issue with scorpions and he came and sprayed and then followed up with me to make sure they were gone. I am extremely happy with your services.

I Just Love our Bug man. He is very friendly, listens to any question you have, always has everything on him to do his job. Very knowledgeable, A+ in every way. He goes out of his way to do his job! I have really learned a lot from him, and I would love to keep him as long as he is with your company. He is also pet friendly. I have a African Gray and he in his older age even likes him. I highly recommend this company to any of my friends and family!

Professional, friendly, and knowledgeable in all areas of bugs and Pests. I haven't seen so much as an ant crawling around. No pests or rodents. Orkin has done an amazing job, and they are amazing people. I highly recommend Orkin's service if you want to remain pest free forever. They come in every three months, and I don't even see them.

The apt complex we live in has a contract with another company. I am not impressed with them. They do very little. The exterminator from Orkin does a much better job. He takes the time to explain things to me...what I should and shouldn't do. He treats a far larger area than the other company does. I am still seeing roaches, but more dead than alive. I have had to change the glue traps that he left with me because they get crowded. He does a thorough job. The only places I see roaches is around the kitchen sink and on the counters. I would much rather pay for good service than trust a company that only shows up every 3 months, even though the contract specifies monthly treatments. Thank you for the good, reliable service!

Sean is always prompt, helpful, courteous, thorough and knowledgeable. He is a great rep for Orkin by providing good customer service with a smile. I have not had any problems with carpenter ants since I have begun receiving quarterly visits from Orkin. This is my complete review of Orkin Pest Control services.

I requested a contact regarding rodents under my home after receiving an email from Orkin. This is not related to my regular service. I received a call and received a pitch to replace all of the barrier wire under my home without a visit. When I asked only for repairs, I never heard from him again.

The come, they spray, and all the little ones go away. Great service and if some little uninvited guest happens to cross the threshold of our home, a quick serviceman comes with a container to usher them out. If they persist, there is a container of food to carry them off to the happy hunting ground.

First of all I love our technician. He is always professional and friendly. He goes out of his way to make sure our home is treated well. Anytime we have problems we call for another service and it’s taken care of quickly. The price is also reasonable. We switched once for a cheaper price and the quality of product was garbage. We always had bugs and service was not that great.

Chris is our Orkin rep that comes every month. He is nothing but outstanding. Always friendly, is great with the dog (who loves it when he comes) and if he did not take a moment to say hello I would never know he was here. Not to mention, I now do not have any pest problems! Well worth the cost. :)

We put Orkin on a credit card automatically, and scheduling, we usually get notified a couple of days ahead, then again, on the day of, they'll give us a two-hour window. The man who does the application lets us know when he's on his way from his last job before us, then he lets us know when he's in the driveway. We like the service. It's for insects and rodents, and we don't have much issue, but if we ever spot a small group of ants, all we have to do is call Orkin. They send Gianni, the tech, right back out here in short order, probably that day or the next, and he does a follow-up spray. He's really nice, friendly and always happy to help us out and answer questions. We would recommend Orkin to other people.

My technician's name is Dan and he is why I stayed with Orkin. That guy is awesome. Orkin has roughly the same cost as most of their competitors, but their frequency is much higher so their cost per service goes down. So from a cost perspective, they're neutral if not good. But from a scheduling in a service perspective, they're fantastic. Dan texts me to say that he is coming. I get notifications before they show up. If I have any issue with it, I can reschedule. But I've had Dan come when I was nowhere near the house, and he could get in. He knows where to go and what he's doing, and he does a great job.

I have a Holly tree out in my yard and my neighbor has a tree that has termites in it. I wanted my Holly tree to be protected from termites and Orkin did a wonderful job. They said it was unusual what I wanted but they took care of it. They're spraying for it every other month and put termite protection around the house and the garage. But when they come out to do my house for the bugs, they will spray for the termites around the tree. This was a special request and it’s now included with my package.

This is the only local pest control could find who can treat for cicada killer wasps. I get them in the hot summers but noticed a large decline since using Orkin. I use the outside pest control and that seems to work as well. If I find inside pests, I will definitely use them.

Orkin was here 5x and we are still getting roaches. I am so disappointed. I counted on Orkin to take care of this problem. Today we cleaned stove, refrigerator, bathroom etc.... Daughter killed 4 and 1 got away just now. The Supervisor came out on last visit. Needless to say I am locked in on an agreement for a year and will be calling in the morning.

Anthony ** promptly returned to our residence and placed sticky traps all round the bottom part of our furnace in an effort to prevent the mice from entering the inside of furnace; only time will tell if his efforts were futile. These mice contributed to the disintegration of the furnace blower mower that have ultimately led to costly repairs!!

I had a water bug problem that seems to be something you can't get away from in Florida. I was hesitant on paying for another pest service as a previous company did nothing to resolve the issue. I am very happy with the results with Orkin. They come out anytime I need without an extra charge and have gotten the issue under control. I can now relax knowing I will not see bugs when I come into a room and they are almost nonexistent in my home.

I am honestly grateful with the service I have gotten from Orkin. I truly recommend them. They cared about the distress I felt with my pest control needs. They made every effort to take care of my needs. I am a pleased customer. Keep up the great customer service! If you need assistance, don't hesitate to contact Orkin.

Jason is the best tech! He carefully checks the mouse traps in my entire basement and areas of my kitchen. He keeps his eyes open for any possible sources of entry for these pesky unwanted rodents. His attitude is always positive and a pleasure to have come to inspect in my home. I appreciate being able to have my payment done automatically with my credit card.

Orkin always provides excellent service. I am originally a customer from Hydrex Pest Control, and I have been with Hydrex Pest Control for over 20 years. I have a large property over 3,000 square fee and whenever I had a problem with pest on my property, it was always a Yes! I would recommend Orkin to a friend.

Orkin has saved my sanity for over twelve years. Thank you for always listening and staying constant. I trust that I will keep using Orkin for a long while. If I don't see rats, roaches, and ants, then all is well. They take care of the inside and the outside.

I am pleased with every appointment set because they are prompt, however I still have problem, so I can't be absolutely satisfied yet. Everyone I called they came even in-between my scheduled appointments. Thank you for trying Orkin. I am still giving you a chance because I have seen a big difference from the first visit until now.

They are always so friendly, respectful and they answer all your questions and explain everything. They arrive and check in with you and then get down to business. They work quickly and they have always cleaned up any mess. I recommend ORKIN to anyone needing their service. I have used them for quite awhile. I hope this helps others.

The service provided is always excellent and responsive to my pest control needs. If I have a specific need all I need to to is call, even if it is the day of the service, they still are able to meet my needs. This only occurs when I have forgotten to include it in my service request.

Keith is your representative who services my property. He is amazing. He is in communication with prior to and after his visit. He always addresses our home's needs and goes above and beyond his responsibilities. I cannot say enough great things about Keith. Thank you Orkin for having an employee like him.

They did a great job and were thorough and complete. They showed up on time, sprayed the entire exterior of the house and then brushed away all the spider webs. In addition, they sprayed the garage and my Mom's car for spiders. They also completed a receipt form that showed pictures of the trouble areas and description of what they did to remedy the problem. Thank you Orkin.

My tech does an excellent job explaining what he is doing and addressing any concerns I have. I have not had any issues with ants or roaches since he started spraying inside the house. He’s always very polite and does a great job. I highly recommend this service to anyone who has had bug issues or wants to avoid them.

Our technician, Joe, does a great job. He is very friendly and clearly enjoys what he does. Orkin reacts immediately when we need help. They also communicate very well before visiting so that we know exactly when they will arrive. I strongly recommend Orkin in Central Ohio. Feel free to use us as a reference!

We've had three visits so far. After the first visit to identify entrances for rodents, plug them up, remove one from a trap and establish new traps, we've not have any further rodent issues or damage. We thank Todd, our exterminator, who is doing an excellent job. He possesses all the traits I stated in the title. I would also add that he is punctual and alerts us before his arrival.

I’ve had Orkin for years. For my current home and rental properties. I've battled cockroach, spider, and termite problems in the past. Haven’t seen any activity since I’ve hired Orkin. Outstanding customer service. Very polite, professional, and thorough. Never once have I had a bad experience. I wished everybody had excellent customer service like Orkin does.

The technician is very skilled and courteous and always exactly on time. Last visit was an extra visit that was free of charge. We signed up for 6 months of service, so won't know the final effectiveness of the service until the last visit. So far we've had 3 visits, and the there are already signs that the pest population is starting to go down, but not totally eliminated yet. Our hope is that soon we'll stop seeing the pests after few more visits.

Flexibility in fixing only the main concern not available. The service is offered as a complete package which makes it pricier. We had wanted the gaps in the back patio connecting the wall to be fixed first but that could not happen. The service option suggested was for checking and sealing the full exterior of the house.

No complaints. They come on schedule, take care of any issues. I wish they were willing to deal with bats. I also wish they had permanently sealed the areas where other pests were getting in when they did a very expensive job a few years ago. I had thought that would be included since the cost was so high.

Monica is professional and alerts and treats any problem areas. I trust her judgement and feel confident her expertise will continue to stay ahead of any mouse or insect problems. In the future I’m confident that any mouse or pest problem that may occur will be treated successfully.

The Orkin guys have been very helpful in eliminating our invaders! We occasionally have one appear, 2 since our last treatment around a month ago! Fortunately, the last fellow left a spray can and I used it where the bug must have been!! Wish I had contacted Orkin sooner than I did! Just didn't know what a disaster I was facing! Wish I had contacted Orkin sooner!!

The technician did what he/she was supposed to do. One technician helped with some unexpected bees. Technicians are friendly, informative. They always notify us that they are at our house by ringing the doorbell or knocking and speaking to us. This is all that I can think of. Have yourself a very nice day.

We had problem with indoor and outdoor ants. Indoor spraying took care of indoor ant except in kitchen area. Person could not get rid of outdoor ants which were all over in the yard and on some plants. Finally I contacted pest control by University of Hawaii, Hilo. I was advised to send few frozen ants by mail to identify the ants. The ants were white footed ants, recommended to us Syngenta Advion ant gel (I ordered from Amazon for about 30 dollars), all ants are gone and have not seen them over last 4 months. Pest control person should have taken care of it rather than me spending money for spraying every 3 months.

Over the years, Orkin has overcharged me for services I have paid them to fix. Work that they had initially done incorrectly, one time they even put a vapor barrier right over top of the previous one, which they had laid down originally, without removing/cleaning the previous one, just proceeded to put it right over top of previous stuff. Then they wanted to charge me more money to fix the problem(that I had just paid to have fixed) because it was done wrong. I feel they took advantage of me because I lived out of State, and the house was a rental.

Orkin treats the bug infestation that we have, which was really bad, and they keep doing the outside now to make sure that it doesn't come back. The guy that used to come all the time was really good, but the main office is not. That's what I don't like. They're more greed-driven, whereas the guy who comes said, "No, you don't need all that. All I need to do is this." I said, "Okay. Because the lady said that we had to stay with you guys for a certain amount of time." He said, "No, I decide how long. I look at it and decide it's gonna take a month, two months, or whatever. She doesn't know anything."

Orkin Pest Control comes when they're supposed to and gets on in there and gets out. Everything has been going good. The guy did an excellent job. He came in, did what he was supposed to and left.

I called Orkin and the first trip was a terrific technician who spent way more time than I would have expected. He spent three times the amount of time that the other people had done with the exception of the local guy. When he came out the first time, he really went around. Within 10 days, there was a cessation of the bugs and roaches. We also had a bit of a mouse problem and that was immediately lessened. Within three months, we didn't see any mouse. The last two guys that came out were very conscientious. The one we have now is an older gentleman who is very, very attentive. He goes to all three levels of our home. He puts out traps, even if I don't think he needs to anymore, but he does and goes to. They've got ahold of somebody here that's effusive of the praise of what Orkin has done.

The job was professionally done from the original, complete estimate to completion of project. When Orkin came to go over the contract it was discovered that water was pouring into the crawlspace from somewhere unknown. We were able to determine that when a new fridge was delivered the day before, a water line was left open that does not go to the fridge. Then when Orkin was installing the wrap they also discovered our new HVAC unit in the crawlspace was leaking gas and alerted us about the issue, avoiding a catastrophe.

When I called to set up service with Orkin, it was excellent. The documentation was proper and in order. They worked around my schedule. We're on an every other month schedule, but we had to postpone October for some reason. So Richie came twice in November. He's excellent. As I told Richie yesterday, since he arrived, we don't have the problem anymore. It's almost like Richie has got this angelic face to me. He's a very nice-looking young man. But I think he's got the face of death for those mice. Maybe they run away from him.

My experience with Orkin has been very pleasant. They're very down to earth and country and I like it. I definitely wouldn't change anything about them. Also, the cost doesn't bother me and they've been very patient with me because I'm usually not at home or running behind for the appointment.

We had a tech before with whom we're unhappy. So, we asked we asked them to change the tech for us. The tech we got next is very good.

Orkin has been wonderful and we are so happy to be Orkin customers. When Orkin took over Hersh Exterminating we were worried that the customer service might change (we loved Hersh and all of its workers) but it did not!!! Orkin is on time, careful to be completely thorough, and always willing to be sure their job is done right! Thanks to Orkin, we have a bug-free house and for that we are so grateful!!!!

I'm hard pressed to find anything I don't like. Orkin's team members checked my property thoroughly and adapted their service to our needs over time, and not more. Plus the crew are happy to take as much time as needed and are not rushed. I don't feel high pressure upselling but more "right sizing" the services we use. Very happy!

Orkin is dependable. They make sure they're on time. We have the same tech who comes every time. He's very polite and knowledgeable.

The serviceman was on time and showed respect for our home by putting on booties. He also explained to me the chemical he would be using and how the outside of my home would be treated. I was disappointed that for the second treatment in a row the company is out of glue boards.

When I asked Jason, Inspector, to check out the downspouts outside my sunroom, he recommended that his men will clean the clogged gutters that may causing a buildup of water and moisture under the flooring of my sunroom. Jason contacted his men to clean the gutters right away. Both Jason and the two men were very professional and got the job done pronto! Thanks again, Jason for your help. It is good to know that Orkin stands behind their word.

Our monthly service with Orkin has been wonderful. The Orkin tech has been very friendly and personable. This last time, he was here less than 15 minutes and that was a concern to me. I guess it only takes a few minutes to spray, especially if you're not spraying inside the house. But that seemed pretty fast. But that was the only thing that was of concern this last spring. Scheduling my service with them has always been great. The pest activity has been good as well. I don't see anything. The only thing we saw recently were those pincher bugs that were popping up. But there were no roaches or ants because we had ants in the upstairs apartment.

The gentleman who comes by to do the pest control is very courteous, friendly and informative. He takes extra care with everything he does and takes pride in his work. A great experience. Orkin is convenient and provides affordable prices and always provide good customer service. We are happy with everything Orkin provides.

The past two years we have used Orkin in Amarillo Tx and they have always been in time, thorough, and very professional. We will continue to use them as long as we live here! Thank you Orkin Techs! We have had great advice on how to maintain our home and keep pests away! It’s been a great experience thus far and we will continue to use them.

My technician is terrific, he calls a day before he comes so I can leave my doors open when I'm at work and he is a good, trustworthy man. I hardly ever see bugs unless they're dead. Orkin is a great organization with good professional people. I'm happy with Orkin.

My experience with Orkin has been very good. My service technician, Nick, is always on time, professional and does a thorough job. Nick recommended the Mosquito service a few years ago and it is a pleasure sitting out on summer evenings without worrying about getting bit. We have rodent issues in our neighborhood and Nick monitors this closely. 5 star service!

I have a Orkin come a do preventative treatment every two months. The chemicals that they use are safe for pets. I have no complaints. I have seen no bugs and all the techs have been friendly. They have been on time and the price have been reasonable …especially with everything, products and services going up. I would recommend Orkin to anyone needing Pest Control Management.

I love the way Dustin always does a great job. He is courteous and very considerate. He comes in and does his job and leaves. I generally pay before he comes. If for some reason I am not home he still takes care of my pest control. He is super trustworthy.

You sent us the anti-bug sasquatch, and he is amazing! That dude is meticulous and makes sure that all is well. We always like seeing him and knowing that our home is fully protected under his watch. I recommend Orkin to all my neighbors thanks the the outstanding service that Luke provides to us. I can't say enough good things about him and his work.

Orkin comes every other month to spray for spiders and bugs, and what I like about them is they don't try and push stuff that people don't need, like for mosquitoes, it was really important for me, and bugs. However, they go up in price, and I'm on a fixed income. Still, my pest control technician, Bill, is phenomenal. He's the guy that comes to do my service all the time, and he's thorough, dedicated and always makes suggestions, like if there's something else for mosquitoes. I did that one time. Bill is the only one that I ever want. I moved a bit further away and asked if he could still be my service guy, and Orkin accommodated that.

Orkin Pest Control seemed to meet my needs the best. They are affordable, they do a great job and they're friendly. They come out every other month. But if I had a problem in between visits, they would come out. And the times that I've called when they don't have a scheduled visit, they were usually out within three hours. Like when there was a mouse in one of the traps, they were out almost immediately to take that away.

Excellent workers!!! Worked very hard all day long. Answered all my questions. Arrived right on time and stayed until all the work was done. Thank you very much. Will recommend you And know I can count on you in the future. Happy to give you a good review. Thank you again.

Excellent service by service technician Craig. Have used Orkin for years and never been disappointed by their service. Never a concern that I have been to small for it to be professionally and quickly taken care of. Highly recommend. They have taken care of carpenter bee problems, ants, rodents. Also, very accommodating to your schedule. Highly recommend Orkin.

Orkin did their yearly look around and saw some moisture in my crawl space. So they came out, gave me a quote, went over everything, like pricing and gave me different options. They came out and did it and everything went great. The moisture is gone. So, it was a very positive experience. Matt, the tech, made it very easy and he was super communicative. He told me that he was gonna be there working under the house and would tell me when he would leave. He always knocked, even if I wasn't home, to let me know he was there. I have a doorbell camera, showing that he was there and working. So, he was very pleasant.

Orkin was sweeping the eaves for spider webs he last time they were here. The spiders don't seem to hang around. They just build webs in areas where you can’t reach them. The fellow missed one of the cobwebs but it is at the tallest apex of the roof. So maybe his equipment didn't reach that far. Or maybe he didn't see it. Orkin must have sprayed things. I'm not having any issues with insects in the house, which is good, and the ants were an issue outside and Orkin seem to have taken care of that. The people who do the scheduling ad well as the techs are always cooperative and helpful. I need to call Orkin because I am seeing some wasps. You just have to keep an eye on things and Orkin will come and take care of that.

Orkin does a quarterly maintenance around my property and they give me a courtesy call when they're coming. They knock on the door and they let me know what's going on and if I have any additional concerns. The other thing that I enjoy about them is the fact that if I have a special issue outside their scheduled appointment date, I can call them and they would take care of it. They've complied with all my requests in the past and continue to. They've done a great job for me and I've had the same service technician for the last few years, which I'm real pleased with. I've had gradual incremental increases in my rate over the last few years but it's still within reason for the service they provide.

Orkin was the first pest control company I ever called and it is also the only one. They took care of the issue and there have been no problems since. We are now on an every other month maintenance plan. They also provided advice on how to prevent other problems from happening.

Service is great and the people are courteous. They are on time and are very consistent with the work. They always behind a print of the work completed and I am only charged after the work is done and no Ken tries to ever push on other services or products.

Contacts you the day prior to coming out and shows up according to the information provided. Staff are always very friendly and helpful. Easy to contact if needed. I have used them for years! I had the mosquito control over the summer and it worked very nicely for mosquitos and slow for those annoying gnats. It did not affect my bees, butterflies or hummingbirds.

We have had Mike at Orkin service our house for several years. He is always efficient, professional, and has become a friend. We would recommend Orkin to anyone needing pest prevention or control. We once had an ant problem which Mike took care of promptly. He always checks for potential problems. Thank you Mike!

We had a technician named Jose Hernandez who I already wrote a review for, but just the same he was fantastic! We have had several over the years and have been satisfied but Jose went above and beyond!!! He emailed or texted me to check on progress and came over on a Friday late in the day to check on rat and mosquito progress!

We met with Orkin and they outlined a plan to control the mice infestation and other pests. It was expensive, in our opinion, but we decided to do it. The amount of work was remarkable: cleaning out the crawlspace and lining it with new material, placing traps in the house and the attic where the mice were especially bad, installing termite controls around the house exterior, and more. In short order, the problem was controlled, and regular inspections have kept it that way. Money well spent.

Your staff is quick, friendly, knowledgeable and willing to work with difficult customers. You saved my house from a mice invasion and the day you were done was the last day I saw one. 100% success rate is very impressive and I would not hesitate to recommend your team to anyone who needs this type of thing done.

We've been very happy with Orkin. We initially started using them because we were finding ants in our house. We've been using them for several years now, and we don't see many bugs in the house. If we do, we call them and they come right away and take care of it. But scheduling has been a bit of a problem. My wife works from home, so when somebody comes into the house, we need to know in advance that they're coming so that she can make sure she's decent and the house is in condition where she wants people coming in to see it. There have been a good number of occasions where they just show up at the door and say, “I'm here to do your service.” I have to tell them, “You have to come back another day. I need to know when you're coming.” So, I don't think there's coordination between them and their customer service department about letting us know when they're coming in advance.

I had to reschedule service until later in the day. It was originally scheduled earlier in the morning and I was not able to attend that. I contacted them and they immediately reschedule to a time when I could be home. The rep was very polite. Our service technician serviced inside and outside our house. It took a little time but it was pretty thorough. He was very congenial and he did a good job.

I got a couple of days notification that Orkin had a service scheduled. Then I got an alert that they were here. I was at work at my office at the time, then I got a notification that they did just outside service and that they left. But that's something that happens every month or two. It's been pretty easy to schedule a service with them. Any time there's been an issue, I've been able to call them and someone's been able to schedule an intermediate appointment. We've had several technicians and most recently, we've had a woman and she's been fantastic. She was also very personable and knowledgeable. We really appreciated her knowledge about the different seasonal kind of bugs specifically and things to look out for. We have two cats that are indoor only, so her knowledge of fleas was really helpful.

I have had Orkin Service for over a year. I requested no service unless I the homeowner is at home, for reason- service is to be outside and inside! I’m not paying for half ** service but they continue to charge when service is INCOMPLETE!! When I contact customer service, my complaint is ignored, they continue to charge for incomplete services. Then want to send me to collections, cancel me—when I have Not gotten full service. Nope! Today nor any day is their day! I’m actually going to complain to the Better Business Bureau.

We're happy with Orkin. They do an inside and outside spray for the most part once every couple of months. They do our termite inspection too. That's when we first started out with Orkin because we have some termites. We started in 1992. They've done a good job for us and I wouldn't have any problem recommending them.

I used Orkin once before and they did a great job at a different house. A tech now comes every other month and he is fantastic. He is very personable and does a great job. He treats for mice and spiders inside the house and he sprays outside in our shed and our garage. We've had the service for a year and a half now and there is a difference big time. We've had no issues with bugs anymore. The cost of the service is very affordable. The scheduling is great because this service is for our vacation home and we're not there all the time. Whenever I call Orkin, I ask someone about our next treatment. If it's a time when I'm not going to be there, we just move it and there's never any problem. Orkin is great to work with and their customer service is awesome. We're very happy with their service.

We had a tech for a couple of years and he was okay. We have a new tech and this guy is phenomenal. He's on the ball and is very accommodating. He wants to make sure everything is done right and he does everything properly that we don't need anything else. He's very comprehensive and he lets us know everything he's doing. He asks if things are okay. He also encourages us to ask questions. He wants to know how he did and if there is anything else he could do. He's just very interactive. He knows his stuff too because he goes through and he takes care of things. Orkin's service has definitely skyrocketed since the new guy had taken the helm. Our pest problem is under control. Up until the new tech took over, we were ready to leave Orkin because of the less-than-stellar service that we were receiving. However, this new individual that came on essentially saved the account.

Our experience with them has been very positive. The man who comes to my house is very helpful in instructing me of what causes the problem and in taking care of it. He's excellent at explaining things.

Most recently, Orkin did pest control at my house in Florida. I scheduled the service on the phone. It's always the same person that I speak with, and she knows my account and she always gets everything done for me. Orkin also serviced my lawn. They perform lawn service, and not just insect service. My lawn has never looked better.

I had difficulty with pests so I called Orkin. When they came out, they did an inspection and they saw the pest activity. They prescribed a treatment and I okayed it. Over the course of time, the pest activity has decreased to zero. I know the tech who comes and we chat while he works. I share with him information about what I've seen since the last treatment and he talks to me about what he's doing and answers my questions. It's an amicable and informative visit. I get to see what he's doing and he gets to hear what I'm thinking.

I show the Orkin tech where I see the most problems, and he goes around and sprays where I ask him to. We talk to each other all the way through the house. He's very friendly and helpful. There's nothing exciting about it, but he does a good job. I do see a lot of little bugs in the kitchen, which I have to try to get rid of, but they can't always find the way they're coming in. Other than that, I hardly ever see a large roach anymore.

We have pest control every other month, and our person is Stanley. He is wonderful. We've had five different people that come over the course of the last 10 years, and every one of them has been really, really great. Orkin sends really nice people that take time to say hello. They're very thorough. They have really friendly personalities. They're very helpful and knowledgeable. They always know what a bug is if I'm seeing something unusual around. They're always really tidy. I wouldn't even know that they had been there except for the fact that there was spray around.

I had roaches and then spiders. The techs have come every other month. Whatever they use for the roaches must have taken care of the spiders as well. I haven't seen any. I like having the security of knowing that the techs are coming. I like that if I see anything or anybody bring anything in with their packages, I can call Orkin and they come.

I've had Orkin for years. When scheduling for service, I just call them. I see when they're available and I'm available, and it works out fine. They put a few traps throughout the house and make sure that my whole home is covered, and I've noticed pests being caught. I'm a very satisfied customer and have been for years. I had Antonio, the tech, today, and he was definitely on time. He was here a little before 2 o'clock, and the time window was 2:00 to 4:00. Antonio was very patient and answered all my questions. I even had him replace things that didn't need to be replaced, but he did it because I wanted it done. He is the best tech I've had.

I'm very happy with the service they give because I haven't had any pests. I consider them a quality company with a good reputation. I do their yearly/quarterly plan that I am on and I intend to keep it. They sent me an automatic date for service. I called them to reschedule for my convenience, and there was no problem at all. The rep explained why they do what they do very well. It was a very easy transaction. A young man named Zach came over. I had four different things I wanted him to check. He was very willing to do absolutely everything. Very thorough, professional and friendly.

I have Orkin come every spring to the beginning of fall to do ant prevention because we would get big black ants. They spray around the outside and do under the pipes and inside. I usually have the same man come every summer and spring, and he knows just exactly the layout of my house and where I have problems if they don't come. He takes care of it very well.

They come when they do their job and they leave when I'm at work. I love that. It's great. I don't have to interact with anybody. Scheduling my service has been really easy too. I set it up initially one time when I moved, and they just texted me ahead of time to let me know that they were coming. We did a super chemical bomb when we first moved in. Since then, they've been a regular service. The tech that comes has been very polite. He brushes everything up. He does a good job. They did a really effective job killing everything and they've done a good job keeping up on it. However, for their standard service, they don't offer rodent control for the exterior. I've had to seek other companies to do that for me.

Orkin Pest Control is reliable and comes on time. They provide a good service. I had it scheduled on a monthly basis, and I like it either the day of or a day before or after, and it has been fine. They send me a notice when they would be here. The tech would let me know, “I'll be there in a half hour.” They would give me the option of changing the time if I needed to it. And they would ask me if I had any problem before they would start the treatment. Three weeks ago was the normal routine. Good experience. I opened my gate, said "Good morning" and she asked if I had any issues, and I said, “No, there are no issues,” or, “I noticed something outside.” And she would take care of it.

Orkin customer service is very friendly. When I ask them a question, they have the answer to it. The guy that comes to our house is Joe and we have a nickname for him. My daughter calls him Jojo, the bug guy. That guy is probably, by far, the best guy that works in the company. He is very nice, super professional, and he pays very close attention to detail. He's super friendly with my kids, my animals, and everything. He knows what he's doing. He's awesome and I recommend him to anybody that I know. I hope he gets recognition for what he does. Since we had service, the bugs are gone. Orkin, on the whole, is fast, easy, affordable, and efficient. Their website is easy to navigate.

They're very sociable while they're working. They're kind of in and out, which is what I like. I've had good experience overall. If I need to reschedule, the few times that I need to, they've been very accommodating. My usual pest control agent who comes through is very pleasant and personable. Everybody else is nice, outside of it. The pest activity now is non-existent. It's definitely a huge improvement from my initial appointment with Orkin. Their product is great. It works. Everybody that I've interacted with was very professional and made the experience comfortable.

I like the service. We've been Orkin customers for many years. I'm sorry that the rate keeps going up and up and up. But I'm perfectly satisfied with it and particularly with the man that they send out to do our service. I'm pleased with my experience. Alex goes above and beyond what he needs to do. One time, we were having trouble with little flies coming out of one of the upstairs bathroom units. He came back on his own time and had purchased some tools so that he could get into that drain and clean it out for us. They never charged us anything extra for it. Another time, we were having a problem with rats, and he found a place outside where he thought they were coming in, and he was able to stuff that with steel wool. We haven't had any more problems.

We have had very good luck with Orkin Pest Control. They come, do their job, and are very professional when I talk to them. They have been helpful. They do not try to sell me on new things. They're informative if there is something new, but do not try to push it or be super salesy. They've been very nice. Our first guy was amazing. We had a giant hornet nest the size of my head and he came out and took care of that the same day. They've always been very responsive.

They talked to me about what was going on outside my house, and took care of it. The techs were professional and nice.

Orkin Pest Control does an excellent job when they come. I usually try to be here when they come in the timeframe, because I like for them to spray in the garage. I have a screened porch on the back, and I let them spray in there, too. I sometimes have a problem with mice in the garage and he changed all those sticky things for me. He’s a personable tech that Orkin sends. It’s always professional.

Orkin did a good job. They were courteous and on time. They let us know when they were coming. When the tech came to the door, he greeted me and asked if there were any changes. I said, "No, just normal," and it went well. Orkin was efficient. They used the kind of chemicals that we wanted used, so they didn't harm our pets.

My pest control guy, Steve, is a real nice guy. Every time he does my service, he asks me if I see any roaches or anything and I would let him know if there's something wrong. Also, their rep, Miss Connie, is nice and very respectful.

Orkin Pest Control, Kingman, AZ. The company does not stand behind its money-back guarantee. We hired them for a one-time treatment to eradicate spiders from a new home purchase. When I was there a week later, the spiders were not dead. In fact, there were several different species of insects all laughing at me for spending $300 on this one-time service, as did the realtor. "You got taken."

I was with Orkin for a few years and had a pretty decent experience with them. Scheduling service was good and everybody I talked to and dealt with was nice. They walked through what the plan was like. There were things that I didn't ask for but that may have been partially my fault. I moved and I got a different service. My new next door neighbor has Orkin and I saw them doing things over there like getting out really high cobwebs and things that they didn't do at my place before. I don't know if I was supposed to ask for that or if it's even included. I didn't have any neighbors with pest control services at my old place so I didn't witness it to have anything to compare it to at the time.