Orkin Pest Control Reviews
Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.
About Orkin Pest Control
Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.
Pros & Cons
Pros
- Free estimate
- Integrated pest management
- Residential and commercial services
- 30-day money-back guarantee
Cons
- Limited pricing information
- Not available in AK, WY, SD
Bottom Line
With over 120 years in business, Orkin is one of the most well-known pest control brands. The company features highly trained technicians and customer-friendly guarantees. Contact Orkin for a free consultation.
Orkin Pest Control Reviews
ConsumerAffairs has collected 1,754 reviews and 310 ratings.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,355,353 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 12, 2023
Our monthly service with Orkin has been wonderful. The Orkin tech has been very friendly and personable. This last time, he was here less than 15 minutes and that was a concern to me. I guess it only takes a few minutes to spray, especially if you're not spraying inside the house. But that seemed pretty fast. But that was the only thing that was of concern this last spring. Scheduling my service with them has always been great. The pest activity has been good as well. I don't see anything. The only thing we saw recently were those pincher bugs that were popping up. But there were no roaches or ants because we had ants in the upstairs apartment.
Reviewed Nov. 12, 2023
The gentleman who comes by to do the pest control is very courteous, friendly and informative. He takes extra care with everything he does and takes pride in his work. A great experience. Orkin is convenient and provides affordable prices and always provide good customer service. We are happy with everything Orkin provides.
Reviewed Nov. 11, 2023
The past two years we have used Orkin in Amarillo Tx and they have always been in time, thorough, and very professional. We will continue to use them as long as we live here! Thank you Orkin Techs! We have had great advice on how to maintain our home and keep pests away! It’s been a great experience thus far and we will continue to use them.
Reviewed Nov. 11, 2023
My technician is terrific, he calls a day before he comes so I can leave my doors open when I'm at work and he is a good, trustworthy man. I hardly ever see bugs unless they're dead. Orkin is a great organization with good professional people. I'm happy with Orkin.
Reviewed Nov. 11, 2023
My experience with Orkin has been very good. My service technician, Nick, is always on time, professional and does a thorough job. Nick recommended the Mosquito service a few years ago and it is a pleasure sitting out on summer evenings without worrying about getting bit. We have rodent issues in our neighborhood and Nick monitors this closely. 5 star service!
Reviewed Nov. 11, 2023
I have a Orkin come a do preventative treatment every two months. The chemicals that they use are safe for pets. I have no complaints. I have seen no bugs and all the techs have been friendly. They have been on time and the price have been reasonable …especially with everything, products and services going up. I would recommend Orkin to anyone needing Pest Control Management.
Reviewed Nov. 11, 2023
I love the way Dustin always does a great job. He is courteous and very considerate. He comes in and does his job and leaves. I generally pay before he comes. If for some reason I am not home he still takes care of my pest control. He is super trustworthy.
Reviewed Nov. 11, 2023
You sent us the anti-bug sasquatch, and he is amazing! That dude is meticulous and makes sure that all is well. We always like seeing him and knowing that our home is fully protected under his watch. I recommend Orkin to all my neighbors thanks the the outstanding service that Luke provides to us. I can't say enough good things about him and his work.
Reviewed Nov. 11, 2023
Orkin comes every other month to spray for spiders and bugs, and what I like about them is they don't try and push stuff that people don't need, like for mosquitoes, it was really important for me, and bugs. However, they go up in price, and I'm on a fixed income. Still, my pest control technician, Bill, is phenomenal. He's the guy that comes to do my service all the time, and he's thorough, dedicated and always makes suggestions, like if there's something else for mosquitoes. I did that one time. Bill is the only one that I ever want. I moved a bit further away and asked if he could still be my service guy, and Orkin accommodated that.
There was one time when Bill wasn't able to do my service and I had someone else. That particular individual wasn't very thorough and didn't do a good job. I've never had any issues other than that one time, and that's been over a couple of years now. Also, the pest activity has been great because I don't have bugs. I'm terrified of spiders. In fact, I was getting ready to call Orkin this week to make sure that they were coming sometime in the next couple weeks. I wanna start something in the basement, but I'm not going down there until Bill comes. Overall, I love Orkin and Bill. If I need to call them, I have them on my phone and customer service is great.
Reviewed Nov. 10, 2023
Orkin Pest Control seemed to meet my needs the best. They are affordable, they do a great job and they're friendly. They come out every other month. But if I had a problem in between visits, they would come out. And the times that I've called when they don't have a scheduled visit, they were usually out within three hours. Like when there was a mouse in one of the traps, they were out almost immediately to take that away.
They recently came out and put on the booties. They checked all the traps inside the house, sprayed for ants around the windows, and did everything perfectly. After they checked the inside, they sprayed for bugs around the exterior and checked my shed. They knocked down hornets nests inside it, checked the bait feeder things on the outside for the rodents, and we refilled those. They checked back with me to tell me everything they did.
I think very highly of the representatives because they're professional and thorough. And they never seem rushed. They always had time to answer my questions, they could answer any, showed me what they were doing and told me everything. They explained everything thoroughly, and they would take the time to listen to any concerns. I like the company. I enjoy the representatives and their care and concern.
Reviewed Nov. 10, 2023
Excellent workers!!! Worked very hard all day long. Answered all my questions. Arrived right on time and stayed until all the work was done. Thank you very much. Will recommend you And know I can count on you in the future. Happy to give you a good review. Thank you again.
Reviewed Nov. 10, 2023
Excellent service by service technician Craig. Have used Orkin for years and never been disappointed by their service. Never a concern that I have been to small for it to be professionally and quickly taken care of. Highly recommend. They have taken care of carpenter bee problems, ants, rodents. Also, very accommodating to your schedule. Highly recommend Orkin.
Reviewed Nov. 10, 2023
Orkin did their yearly look around and saw some moisture in my crawl space. So they came out, gave me a quote, went over everything, like pricing and gave me different options. They came out and did it and everything went great. The moisture is gone. So, it was a very positive experience. Matt, the tech, made it very easy and he was super communicative. He told me that he was gonna be there working under the house and would tell me when he would leave. He always knocked, even if I wasn't home, to let me know he was there. I have a doorbell camera, showing that he was there and working. So, he was very pleasant.
Reviewed Nov. 10, 2023
Orkin was sweeping the eaves for spider webs he last time they were here. The spiders don't seem to hang around. They just build webs in areas where you can’t reach them. The fellow missed one of the cobwebs but it is at the tallest apex of the roof. So maybe his equipment didn't reach that far. Or maybe he didn't see it. Orkin must have sprayed things. I'm not having any issues with insects in the house, which is good, and the ants were an issue outside and Orkin seem to have taken care of that. The people who do the scheduling ad well as the techs are always cooperative and helpful. I need to call Orkin because I am seeing some wasps. You just have to keep an eye on things and Orkin will come and take care of that.
Reviewed Nov. 10, 2023
Orkin does a quarterly maintenance around my property and they give me a courtesy call when they're coming. They knock on the door and they let me know what's going on and if I have any additional concerns. The other thing that I enjoy about them is the fact that if I have a special issue outside their scheduled appointment date, I can call them and they would take care of it. They've complied with all my requests in the past and continue to. They've done a great job for me and I've had the same service technician for the last few years, which I'm real pleased with. I've had gradual incremental increases in my rate over the last few years but it's still within reason for the service they provide.
Reviewed Nov. 10, 2023
Orkin was the first pest control company I ever called and it is also the only one. They took care of the issue and there have been no problems since. We are now on an every other month maintenance plan. They also provided advice on how to prevent other problems from happening.
Reviewed Nov. 10, 2023
Service is great and the people are courteous. They are on time and are very consistent with the work. They always behind a print of the work completed and I am only charged after the work is done and no Ken tries to ever push on other services or products.
Reviewed Nov. 10, 2023
Contacts you the day prior to coming out and shows up according to the information provided. Staff are always very friendly and helpful. Easy to contact if needed. I have used them for years! I had the mosquito control over the summer and it worked very nicely for mosquitos and slow for those annoying gnats. It did not affect my bees, butterflies or hummingbirds.
Reviewed Nov. 10, 2023
We have had Mike at Orkin service our house for several years. He is always efficient, professional, and has become a friend. We would recommend Orkin to anyone needing pest prevention or control. We once had an ant problem which Mike took care of promptly. He always checks for potential problems. Thank you Mike!
Reviewed Nov. 10, 2023
We had a technician named Jose Hernandez who I already wrote a review for, but just the same he was fantastic! We have had several over the years and have been satisfied but Jose went above and beyond!!! He emailed or texted me to check on progress and came over on a Friday late in the day to check on rat and mosquito progress!
Reviewed Nov. 10, 2023
We met with Orkin and they outlined a plan to control the mice infestation and other pests. It was expensive, in our opinion, but we decided to do it. The amount of work was remarkable: cleaning out the crawlspace and lining it with new material, placing traps in the house and the attic where the mice were especially bad, installing termite controls around the house exterior, and more. In short order, the problem was controlled, and regular inspections have kept it that way. Money well spent.
Reviewed Nov. 10, 2023
Your staff is quick, friendly, knowledgeable and willing to work with difficult customers. You saved my house from a mice invasion and the day you were done was the last day I saw one. 100% success rate is very impressive and I would not hesitate to recommend your team to anyone who needs this type of thing done.
Reviewed Nov. 10, 2023
We've been very happy with Orkin. We initially started using them because we were finding ants in our house. We've been using them for several years now, and we don't see many bugs in the house. If we do, we call them and they come right away and take care of it. But scheduling has been a bit of a problem. My wife works from home, so when somebody comes into the house, we need to know in advance that they're coming so that she can make sure she's decent and the house is in condition where she wants people coming in to see it. There have been a good number of occasions where they just show up at the door and say, “I'm here to do your service.” I have to tell them, “You have to come back another day. I need to know when you're coming.” So, I don't think there's coordination between them and their customer service department about letting us know when they're coming in advance.
Other than that, they're always very nice. The techs who come are polite and friendly. The service is extremely good. They just raised the price per service by $20. But we're willing to pay what we're paying right now as long as they fix this problem with the scheduling.
Reviewed Nov. 10, 2023
I had to reschedule service until later in the day. It was originally scheduled earlier in the morning and I was not able to attend that. I contacted them and they immediately reschedule to a time when I could be home. The rep was very polite. Our service technician serviced inside and outside our house. It took a little time but it was pretty thorough. He was very congenial and he did a good job.
Reviewed Nov. 5, 2023
I have had Orkin Service for over a year. I requested no service unless I the homeowner is at home, for reason- service is to be outside and inside! I’m not paying for half ** service but they continue to charge when service is INCOMPLETE!! When I contact customer service, my complaint is ignored, they continue to charge for incomplete services. Then want to send me to collections, cancel me—when I have Not gotten full service. Nope! Today nor any day is their day! I’m actually going to complain to the Better Business Bureau.
Reviewed Nov. 4, 2023
We're happy with Orkin. They do an inside and outside spray for the most part once every couple of months. They do our termite inspection too. That's when we first started out with Orkin because we have some termites. We started in 1992. They've done a good job for us and I wouldn't have any problem recommending them.
Reviewed Nov. 3, 2023
I used Orkin once before and they did a great job at a different house. A tech now comes every other month and he is fantastic. He is very personable and does a great job. He treats for mice and spiders inside the house and he sprays outside in our shed and our garage. We've had the service for a year and a half now and there is a difference big time. We've had no issues with bugs anymore. The cost of the service is very affordable. The scheduling is great because this service is for our vacation home and we're not there all the time. Whenever I call Orkin, I ask someone about our next treatment. If it's a time when I'm not going to be there, we just move it and there's never any problem. Orkin is great to work with and their customer service is awesome. We're very happy with their service.
Reviewed Nov. 2, 2023
We had a tech for a couple of years and he was okay. We have a new tech and this guy is phenomenal. He's on the ball and is very accommodating. He wants to make sure everything is done right and he does everything properly that we don't need anything else. He's very comprehensive and he lets us know everything he's doing. He asks if things are okay. He also encourages us to ask questions. He wants to know how he did and if there is anything else he could do. He's just very interactive. He knows his stuff too because he goes through and he takes care of things. Orkin's service has definitely skyrocketed since the new guy had taken the helm. Our pest problem is under control. Up until the new tech took over, we were ready to leave Orkin because of the less-than-stellar service that we were receiving. However, this new individual that came on essentially saved the account.
Reviewed Nov. 1, 2023
Our experience with them has been very positive. The man who comes to my house is very helpful in instructing me of what causes the problem and in taking care of it. He's excellent at explaining things.
Reviewed Oct. 29, 2023
Most recently, Orkin did pest control at my house in Florida. I scheduled the service on the phone. It's always the same person that I speak with, and she knows my account and she always gets everything done for me. Orkin also serviced my lawn. They perform lawn service, and not just insect service. My lawn has never looked better.
Reviewed Oct. 26, 2023
I show the Orkin tech where I see the most problems, and he goes around and sprays where I ask him to. We talk to each other all the way through the house. He's very friendly and helpful. There's nothing exciting about it, but he does a good job. I do see a lot of little bugs in the kitchen, which I have to try to get rid of, but they can't always find the way they're coming in. Other than that, I hardly ever see a large roach anymore.
Reviewed Oct. 26, 2023
We have pest control every other month, and our person is Stanley. He is wonderful. We've had five different people that come over the course of the last 10 years, and every one of them has been really, really great. Orkin sends really nice people that take time to say hello. They're very thorough. They have really friendly personalities. They're very helpful and knowledgeable. They always know what a bug is if I'm seeing something unusual around. They're always really tidy. I wouldn't even know that they had been there except for the fact that there was spray around.
Reviewed Oct. 26, 2023
I had roaches and then spiders. The techs have come every other month. Whatever they use for the roaches must have taken care of the spiders as well. I haven't seen any. I like having the security of knowing that the techs are coming. I like that if I see anything or anybody bring anything in with their packages, I can call Orkin and they come.
But we've had some techs that weren't the best. Jason and Clark were our first two. Jason stayed with us for a while then he went commercial. So, they sent a guy in before the last two guys. I didn't like the tech they sent. He talked a good game but he didn't do a thorough job. But the last two techs have been on point. I like to see them every time if I need somebody to come. I pay $42 a month and I would like to have that cost lowered. But as long as that's what I have to do to have the peace and security I have, then so be it.
Reviewed Oct. 26, 2023
I've had Orkin for years. When scheduling for service, I just call them. I see when they're available and I'm available, and it works out fine. They put a few traps throughout the house and make sure that my whole home is covered, and I've noticed pests being caught. I'm a very satisfied customer and have been for years. I had Antonio, the tech, today, and he was definitely on time. He was here a little before 2 o'clock, and the time window was 2:00 to 4:00. Antonio was very patient and answered all my questions. I even had him replace things that didn't need to be replaced, but he did it because I wanted it done. He is the best tech I've had.
Reviewed Oct. 26, 2023
I'm very happy with the service they give because I haven't had any pests. I consider them a quality company with a good reputation. I do their yearly/quarterly plan that I am on and I intend to keep it. They sent me an automatic date for service. I called them to reschedule for my convenience, and there was no problem at all. The rep explained why they do what they do very well. It was a very easy transaction. A young man named Zach came over. I had four different things I wanted him to check. He was very willing to do absolutely everything. Very thorough, professional and friendly.
Reviewed Oct. 26, 2023
I have Orkin come every spring to the beginning of fall to do ant prevention because we would get big black ants. They spray around the outside and do under the pipes and inside. I usually have the same man come every summer and spring, and he knows just exactly the layout of my house and where I have problems if they don't come. He takes care of it very well.
Before he did anything, he told me what he was going to do and what my problem was. I showed him where I had the ant problem and he understood it. He did his processes and he came back and told me exactly what he did, and that if I should have any problems before the next time, to call, and they would come out free of charge and fix the problem. There was a time when I was away for the day when they were scheduled, and I said, "Would you please tell them just to do the outside? I won't be home" and it was no problem.
Reviewed Oct. 26, 2023
They come when they do their job and they leave when I'm at work. I love that. It's great. I don't have to interact with anybody. Scheduling my service has been really easy too. I set it up initially one time when I moved, and they just texted me ahead of time to let me know that they were coming. We did a super chemical bomb when we first moved in. Since then, they've been a regular service. The tech that comes has been very polite. He brushes everything up. He does a good job. They did a really effective job killing everything and they've done a good job keeping up on it. However, for their standard service, they don't offer rodent control for the exterior. I've had to seek other companies to do that for me.
Reviewed Oct. 25, 2023
Orkin customer service is very friendly. When I ask them a question, they have the answer to it. The guy that comes to our house is Joe and we have a nickname for him. My daughter calls him Jojo, the bug guy. That guy is probably, by far, the best guy that works in the company. He is very nice, super professional, and he pays very close attention to detail. He's super friendly with my kids, my animals, and everything. He knows what he's doing. He's awesome and I recommend him to anybody that I know. I hope he gets recognition for what he does. Since we had service, the bugs are gone. Orkin, on the whole, is fast, easy, affordable, and efficient. Their website is easy to navigate.
Reviewed Oct. 25, 2023
They're very sociable while they're working. They're kind of in and out, which is what I like. I've had good experience overall. If I need to reschedule, the few times that I need to, they've been very accommodating. My usual pest control agent who comes through is very pleasant and personable. Everybody else is nice, outside of it. The pest activity now is non-existent. It's definitely a huge improvement from my initial appointment with Orkin. Their product is great. It works. Everybody that I've interacted with was very professional and made the experience comfortable.
Reviewed Oct. 25, 2023
I like the service. We've been Orkin customers for many years. I'm sorry that the rate keeps going up and up and up. But I'm perfectly satisfied with it and particularly with the man that they send out to do our service. I'm pleased with my experience. Alex goes above and beyond what he needs to do. One time, we were having trouble with little flies coming out of one of the upstairs bathroom units. He came back on his own time and had purchased some tools so that he could get into that drain and clean it out for us. They never charged us anything extra for it. Another time, we were having a problem with rats, and he found a place outside where he thought they were coming in, and he was able to stuff that with steel wool. We haven't had any more problems.
Alex has also helped us with things that are not part of his job. We are both elderly and disabled, and if I needed a bathroom light changed that was too high for me to reach, he was quite happy to do it. I am a recent cancer survivor and the whole time that I was going through chemotherapy, he asked about my condition, and he prayed for me. I appreciate that very much.
I don't schedule the service anymore. Orkin just sends me an email and tells me when he's coming. If that's not a convenient time, then I call them back and then they give me another date and time. We've had roaches the whole time we've lived in this house. But Orkin keeps them under control. The service fee has more than doubled from what we used to pay so I'm not really pleased with that.
Reviewed Oct. 25, 2023
We have had very good luck with Orkin Pest Control. They come, do their job, and are very professional when I talk to them. They have been helpful. They do not try to sell me on new things. They're informative if there is something new, but do not try to push it or be super salesy. They've been very nice. Our first guy was amazing. We had a giant hornet nest the size of my head and he came out and took care of that the same day. They've always been very responsive.
Reviewed Oct. 25, 2023
They talked to me about what was going on outside my house, and took care of it. The techs were professional and nice.
Reviewed Oct. 25, 2023
Orkin Pest Control does an excellent job when they come. I usually try to be here when they come in the timeframe, because I like for them to spray in the garage. I have a screened porch on the back, and I let them spray in there, too. I sometimes have a problem with mice in the garage and he changed all those sticky things for me. He’s a personable tech that Orkin sends. It’s always professional.
Reviewed Oct. 25, 2023
Orkin did a good job. They were courteous and on time. They let us know when they were coming. When the tech came to the door, he greeted me and asked if there were any changes. I said, "No, just normal," and it went well. Orkin was efficient. They used the kind of chemicals that we wanted used, so they didn't harm our pets.
Reviewed Oct. 25, 2023
My pest control guy, Steve, is a real nice guy. Every time he does my service, he asks me if I see any roaches or anything and I would let him know if there's something wrong. Also, their rep, Miss Connie, is nice and very respectful.

Reviewed Oct. 17, 2023
Orkin Pest Control, Kingman, AZ. The company does not stand behind its money-back guarantee. We hired them for a one-time treatment to eradicate spiders from a new home purchase. When I was there a week later, the spiders were not dead. In fact, there were several different species of insects all laughing at me for spending $300 on this one-time service, as did the realtor. "You got taken."
When the company was contacted, they did not answer the phone, and VM was full. Somehow, they did contact me about a week after my call, and when I described the failure of the treatment, they did offer to come out and re-treat, but I had already hired another company, since their treatment did not work. They did NOT stand by their money-back guarantee, they just wanted to try and make me an "every other month" customer by claiming that one-time treatments aren't very effective. I asked why they offered a money-back guarantee for their $300 service if that was the case? He merely repeated that multiple treatments were needed and I should hire them. I explained I had already hired another company. No refund is forthcoming. The "guarantee" is a lie.
FYI, they only want to offer every OTHER month service, which is NOT effective (if you read the pest chemical container, it specifies efficacy for "30 days"). Do not recommend hiring this company for pest control. They want the $$, but not the actual job. There are other companies who are actually dedicated to ensuring the customer can live pest-free.
Reviewed Oct. 14, 2023
We have a program with Orkin four times a year for treating around the house inside and out. We had some ants a while ago. They came out and treated it. We're happy with their service.
Reviewed Oct. 13, 2023
I've had Orkin for a long time and they do a quarterly service. The people that come are professional and they listen to what I have to say. I've had a good relationship with them. When they came out, they did the normal check, asked me the questions, and if had I seen anything. They checked through the whole house. They check outside too and get rid of these little spiders. Orkin is doing the job and they also know that I will call them in a moment if I see a mouse because I'm not living in my house with mice. They might show up and I don't see them. But I'm always looking. I do my little job and check all the areas where they got stickies and all that kind of stuff and traps.
The techs were here at the end of July for the regular Orkin pest stuff. The termite people were here in September. I'm pretty content right at this moment. Allin all, Orkin has good service and they are dependable. They show up when they're supposed to and I appreciate that. My time is important even though I don't work. Customer service has been great. Cost-wise, I pay what I pay because I don't want mice in my house.
Reviewed Oct. 13, 2023
This company has been Legit for as long as I can think. Now I pay for service. People on the phone are rude and could care less about the customer. Management refuses to do the job sold and promised. Orkin is no longer a top notch competitor. Look elsewhere people because this company is about the green. No longer about great service. Sad but true!!!!
Reviewed Oct. 13, 2023
Orkin works with the scheduling because it's not every time I have to reschedule because I like to be home and they've always been really good with that. Since we've paid to have the service visit quarterly, we've had a couple of guys come out, but on the regular, it was just one gentleman, Jerry. He was nothing but awesome. He's very professional, always listens, and helps out. We have a new guy for our route now and the last time he came out, he did a really good job too. Overall, we're happy with Orkin. We hope it continues to be this good, and right now, for what I pay for a quarterly visit and for having almost zero bugs, the cost is good as well.
Reviewed Oct. 13, 2023
Mike, our Orkin technician, is very friendly and we're on a first-name basis. We always interact and socialize with each other when he comes for his visit. And he's very attentive to any of the needs that I may have at that time. I’ve always had him but if someone else comes, I usually get a heads-up. Since I got the service, the pests all disappeared. I have had Orkin come and treat for termites and they did that twice now. It was a same-day job which took about an hour. They drilled a couple of holes in my drywall to treat the subterranean termites directly. They drilled into the foundation as well to prevent them termites from coming back. Orkin has been amazing. But the website could be more user-friendly in the sense that when I try to get information on my payment history, it's hard to navigate if you don't know exactly what you're looking for. It took me some time to figure out, but I eventually got there.
Reviewed Oct. 13, 2023
It's easy to schedule the service visits. Orkin sends me an email and tells me that the tech's coming on one day. If I realize that I cannot have him that particular day, I call him, and usually, he works with me. It's always okay, and the lady at Orkin always rearranges it. Recently, I had to ask them to come on a later date because my husband passed and I didn't want the tech to come during that time.
I have never been dissatisfied with Orkin. We have a designated area for the tech to spray, and he always sprays there. I live in a heavily populated tick area out in the country. We would just walk out the door and come back in, and there would be a tick. My dog went out, and I saw a couple of ticks on her. However, since the tech's been spraying, we have not had any problems with it.
Reviewed Oct. 12, 2023
Orkin comes out twice and they focus on the outdoors and review the indoors. The technicians are phenomenal. We've dealt with different pest control people before and it's never been the level of professionalism. They showed up on time. When the guy came, he had booties and gloves on. He was fully prepared to do the job. He looked around first, and then he did the spraying, and he came inside and he looked at everything and he found a couple of spots. He hit those and a wasp nest on the outside, which was not even visible to me. So, he did a very thorough job. Orkin is professional beyond what you'd expect from a pest control company. They have the same uniform truck, the whole thing on time, called ahead of time and verified everything. For the price, it's the same as everybody else. But you're getting a level of professionalism that is unbelievable and they kill the bugs.
Reviewed Oct. 12, 2023
Ryan changed dates for me when I wasn't gonna be available the day he was gonna come. He always calls the day before the service to let me know he's gonna come. He does outdoor and indoor. He starts with indoors first. He wears booties. So he's very conscientious. If I have a specific problem area or I need him to check something, he'll make sure to grab that. He's very responsive.
I had an emergency situation at one point and I had a mouse running around in the garage. I could hear it biting and trying to get in the house. It got into my vehicle and did some damage. I texted Ryan and he came out and laid some extra traps in the garage. He said, "I've never seen that kind of activity in the middle of the garage. They usually hang close to the walls." So he's available when I need him. Sometimes I'll ask for extra sticky strips and he'll just drop them off at the house. I like my rep.
Reviewed Oct. 12, 2023
I am on their seasonal plan. It's four months out of the year, from March to September and they come out every other month. I'm very happy with Orkin.
Reviewed Oct. 12, 2023
We needed to call Orkin for some boxes to prevent a lot of swamp rats which are accumulating around the lake that we're close to. And they did it right away. It was a very good experience. We started out with Orkin at my other home with termite infestation. They fixed that problem and then with the regular Orkin, they provided inside and outside protection. They also did the insulation prevention upstairs. Orkin works in tandem and provides a very good service. It's the same person and the same contact when we need something right away, which is the manager or lead manager.
Reviewed Oct. 12, 2023
Orkin’s technician, Christine, goes above and beyond. She's very thorough, friendly and competent. The service is every three months and we don’t have any pest activity. Orkin is worth the money.
Reviewed Oct. 12, 2023
Paid for an exclusion which is costly. Was told they'd seal the house to keep pests out. Still have wasps and mice. 2 kids showed up asking me where to seal. Used a tube of silicone and left. Called to have problem resolved since they claim to guarantee work. Never received a phone call I was promised. Zero results. Don't fall for the upsell of their exclusion process.
Reviewed Oct. 12, 2023
Orkin is expensive but they come out right away and they do a good job. However, they recently changed the tech I've had for several years with whom I was really happy with because they screwed up his route.
Reviewed Oct. 12, 2023
The service I had with Orkin was great. They definitely did the job for residential and helped clear up the problem within six months. So, I am satisfied with the results and I'm probably gonna continue having them every other month since I like a bug-free house. We had a roach infestation in the kitchen area and living room, mainly downstairs, and that affected us living there since it was a very uncomfortable place to be. But that's why I called Orkin and from there on out, everything got better.
The tech sprayed the corners of our walls and did our garage so that nothing could come in. He did an outside treatment all the time when he visited. He told me that he was just doing the outside because it helped with spiders or mosquitoes. I didn't have any issue with that because I always knew that bugs belonged out there. I didn't see too many bugs outside either, if that helped, around my house. He also did cabinets because sometimes, they like hiding there. He did spots where I wouldn't have known they could have hidden because it was too high up for me to see. So, he was spraying down everything and that got rid of the issue.
Orkin has definitely helped since I haven't seen any bugs in my house after maybe a couple of more treatments. It doesn't go away instantly but it went away a lot faster than I expected. And I'm just happy that I don't see any cockroach activity. So, if my neighbor needed some sort of service done, I would recommend Orkin to them.
Reviewed Oct. 12, 2023
They are very thorough. I had scorpions in my garage and they sprayed the entire floor. They asked me, “Open up the garage and move your car out.” That way, they have more space to spray. They went down every edge to spray because they know I hate the scorpions. They also sprayed for ants which are along the edge of the yard. The tech was very friendly and professional. I appreciate that he asks me questions as to how things are going and if I have been seeing anything. I've had Orkin for 20 years and every one of the three technicians who have lasted the longest has been awesome. Every one of them has been caring to make sure that I'm happy and satisfied.

Reviewed Oct. 12, 2023
I paid cash upfront due to new pest issues. Not one thing was done as the tutorial video states. No spray in my yard, no looking for a nest, no checking windows around house. He asked me "where do I go?". Is this allowed even?
Reviewed Oct. 12, 2023
Working with Orkin has been great. They are very positive and professional. They put booties on at the front porch and I really appreciate that. The techs are super polite and efficient. They're always on time. Since they serviced, pest activity has been practically non-existent. I recommend Orkin. Try it.
Reviewed Oct. 12, 2023
We had the stink bugs and it was hard to contain all that, but Orkin got that under control. We also had a problem with the sugar ants and the techs come every spring for that. They managed to keep them away from inside the house. One time, when they came out, they got a possum and her babies out from underneath the house. The techs are also spraying where they're asked to spray. They even sprayed something for mosquitoes out there in the yard.
Reviewed Oct. 12, 2023
This is my first year with Orkin, and my contract is up, but I just got a bill in the last couple days. I did the numbers, and it looks as if they've gone in and done an application without any notice to me, because I have paid everything that was due under the contract. I'm sure they'll have an adequate explanation, but I want some explanation on this additional charge that I got. Other than that, they were good, and I'm satisfied with the work that they did. The price was a bit high, but it took care of my carpenter ants, so it was worth it. I could recommend them. The building that they were treating was a vacation home for our kids, and I had a picture of the fellow doing the work, but I never had a one on one with him. I didn't have any direct connection with Orkin other than the email notices that they would send before they went down to do the application which were thorough. We also got notices when they got there and when they left.
Reviewed Oct. 12, 2023
Our Orkin technician does an outstanding job and we like him. He's very personable and he tells us what he's looking for. He also tells us that if we see anything at all, we should let him know and they'll come back out. But we haven't had to do that yet. We have the service to prevent bugs in our house and when they come out, they spray. They come in the house if we want them to and when we're away for the summer, they'll do it outside every couple months. The pest service is worth it to avoid any problems down the road.
Reviewed Oct. 12, 2023
We used to have a different company, Preventive and then, a representative came to our door from Orkin and pointed out some of the mistakes that the other company was making. We just went for it and we've been happy ever since. The guy who comes and services our house is Brian and he's amazing. Super professional and always shows up on time. If I ever need to reschedule, he reschedules at my schedule. Totally convenient. He's super pleasant, kind, wonderful and does his job. The pest activity has been definitely reduced. We don't have as much stuff inside the house as we did before. The mosquito problem is really bad everywhere, but ours is actually a little better than a lot of people's because of the spraying.
Reviewed Oct. 12, 2023
The Orkin tech came to my house and sprayed the house and the outside like he always does. They usually email me to schedule for service. If it works, I just leave it, and then they give me a window. But if it doesn't work, then I just call and reschedule. We had a lot of silverfish and we had carpenter bees that they took care of. We've had ants and pincher bug things that they've taken care of too. They spray outside for the carpenter bees. They put a powder in the little holes that the bees make and then they give me a little trap for the garage. It's great now. I barely have anything. Aaron is the tech that usually comes and he's super friendly and comes on time. I'm very satisfied.
Reviewed Oct. 12, 2023
Orkin comes out every other month during the summer and early fall, starting about April and going through October. I talk with their techs and tell them where I want them to go. The one I have right now sprays good and I could tell the difference when he leaves. I had ants really bad all year-round and after he came, they disappeared. And he would come back when I'd have a big infestation without any problems at all. I wish they could also get rid of mice but I don't have that problem year-round.
Reviewed Oct. 12, 2023
They come every two months and mostly they're spraying around the perimeter of my house. Chris is the one that's been coming for quite some time now and he's wonderful. He's very pleasant. He doesn't waste a bunch of time chit-chatting and carrying on. He checks in and then he goes about his business. He's also very thorough. I appreciate that. He always asks if there's anything extra that's come up that he needs to be aware of. I'm very happy with the technician I have. He's on time and lets me know when he's going to be here. Usually, I get a text the night before to let me know that he's going to be here, and then a window of time so that I can have the gate open for him. It works out very well. I would recommend Orkin, very definitely. I'm very impressed with Chris and his diligence. He's a good representative of the company.
Reviewed Oct. 12, 2023
We're really pleased with Orkin. They come every three months. We have a couple of mouse traps set up and they check for the wasps that we had out in the woodpile. I point out a couple of areas that they need to go to and that's what they do and they report back afterwards and we've been really happy with them. The problem is when we transferred over from Crazy Frog, we had not been getting our emails or messages saying when their people are gonna be here. They would just knock on the door. Luckily, we were home. But the technicians have been great. We had them come out on an off day in-between months because my husband saw some little tiny ants in the backyard and they were over the next day and they were taking care of that for us. They're really good at coming when we need them.
Reviewed Oct. 12, 2023
I had a different company that would send out anybody, and it was a mess. I didn't like it at all. They sprayed all over the windows, and it wasn't a good thing. Orkin is much better. They do their job well, and I haven't had any problems since they've been coming. They usually send me a text to let me know when they're coming, but this time, they didn't. Luckily, I was home and it was the guy that I like. It worked out. The guy did some light spraying in the basement, checked and sprayed on the outside, and did everything he was supposed to do. It didn't take long, and it was done. The guy knows where the traps are and what to look for. The traps are downstairs in the utility room. I had a problem with mice, and he knows where to look. There are some in the garage as well as under the sink and in the pantry. Everything’s been good.
Reviewed Oct. 12, 2023
I have two houses and Orkin sends me a note to tell me it's time for the service. I gotta have them 'cause one of the houses is in the forest, and the other one is almost. They come at one place or the other often, and they seem to be doing a good job. When I'm there, the techs and I talk, and they are very straightforward, calm, and gentlemanly.
Sometimes when Orkin sends me the note that they're coming at a certain time, I'll respond with a text saying, "I'm not there and the key's in its usual place for you." Often, when they come, I'm not present, but if I know they're coming, we have a cue of where the key will be so they can get in and do what they need to do. I trust them. Overall, my experience has been fine, and I am happy. Occasionally, when I'm not there, the techs miss a couple of spots, but that's very rare. The cost is fine too. I don't like paying, but it seems equivalent to what I get.
Reviewed Oct. 12, 2023
I would highly recommend Orkin. I've had them for so many years, I never had a bug problem, and I want them to continue to prevent the bugs from showing up in my house. They inspect the perimeter to make sure that my plants aren't too close up against the house and they spray the entrances and all the doorways. They go in my garage and spray as well. They take care of the entire house inside and out, and they do a very good job. The techs have always been very professional, friendly, and they do an excellent job. They show up when they're supposed to. They're never late. All in all, I'm more than satisfied with their services. They've been very helpful over the years. They even came in 15 years ago and located termites. They weren't even inspecting for termites, but they found them.
Reviewed Oct. 12, 2023
Orkin comes out every three months mainly for bugs. We also had a few mice that they had to get rid of. The techs were all very good. Scheduling service is no problem. They've been very good to work with.
Reviewed Oct. 12, 2023
I'm on a yearly program with Orkin Pest Control, so I get treatment four times a year, once every three months. The visit is on the second Monday of every third month, and the most recent one was very timely. The operator who performed the services was on time. He called about half an hour before to let us know he would be at the house so someone would be here. That was always appreciated.
The service was conducted in line with what we generally see for the house. I usually follow the controller around. If he has any questions, I can answer him, and if I have any questions, he can answer them. Outside the house, the weather was good. There wasn't any problem with rain, so there was no problem with him doing any outside work. In terms of areas of concern, we hadn't had any problems here in about a year and a half, and I let the guy know that, up to this point, everything has been clean and clear. There weren't any areas that had been disturbed or left untreated from the last treatment three months ago, and anything that he did this time was just a standard, routine spraying of the house.
Reviewed Oct. 12, 2023
I found a trap box on the property I just bought, so I called the name on the box. I asked Orkin to continue whatever service they gave to that property prior. They and their tech knew about the property, and they changed over the name of the previous owner to ours. The service is once a month. We're usually not at the property, but they send notice a few days prior that they're coming on a certain date and time, then when they're on their way, when they're there, and once they've completed the task.
Reviewed Oct. 12, 2023
Orkin came when they said they would. They let me know when they were coming and did exactly what they had been doing which was taking care of the garden pests. They come once a month for the vole and pocket gopher activities. They put pellets in boxes around the gardens. Then they come the next month and check if there's more activity. They educate me and are courteous. I recommended them to my neighbor.
Reviewed Oct. 8, 2023
Scheduling with Orkin is easy and everybody's always knowledgeable and good. I talked to the last guy for a while because we had an ant problem and he went over that with me. He didn't seem hurried and answered all my questions, and was very nice and polite. We don't always get the same people but they let us know they're here and what they'll be doing and if we have any questions. For a while, we had a problem at the back of the house. When we had replaced our siding, the people who did that forgot to put the vent cover in at the top of the house on the outside. So, the man at that time told us to let them know if we couldn’t get that done. But we did. We have tall sons-in-law. So, they took care of that.
We haven’t had any pest activity since it was taken care of. Occasionally, we've had some because we grow our own organic vegetables. And one of our daughters has worked on a farm. So, sometimes things get into the house. But Orkin comes as soon as we call with just a couple of days and they take care of it and follow up and ask us how it's going. We've been with them for at least 20 years and we have them come on a regular basis to avoid any problems. So, except for the occasional monsoon which brings ants, we don't see anything. For everything they do, it's definitely money well spent.
Reviewed Oct. 7, 2023
Our pest control guy is Kenneth. He is an amazing human being and he does his job really well. He lights up the room and the world. He makes everybody feel better, and it's not just my family, it's every family he services. In fact, a lot of us have met and there's a big conversation about Kenneth. So, as long as Orkin has Kenneth, they will have 11 billion customers. Any time that we have a bug show up, we just call Kenneth, and he comes in and takes care of it. But we usually don't have any bugs. We live right in the middle of the woods. So, it would be a challenge to keep all of the bugs out. But the treatment is working very well.
Reviewed Oct. 1, 2023
Their technicians seem to be well-trained and professional. They've taken down a wasp nest that I didn't know was part of the contract. For the quarterly pest control, they're always careful to ask if we have a particular problem that surfaced since the last time they were here and they will make a sincere effort to try to deal with that. Also, they will come if we spot anything that looks like termites. They come usually in September and they do an inspection. They would go through the house and look at the normal places where termites would try to make an entry. They have access through one of the closets that has a common wall with one bathroom and they would put in a device that they use to go in on their hands and knees and take that little screen down and check in there with a flashlight. They go all the way around the house looking carefully.
Reviewed Sept. 30, 2023
I'm very satisfied with Orkin. They keep my home pest-free. They send a tech out regularly, once a month for my services so I don't have to keep up with it, which is great. The tech came last week and he was very thorough, polite, and professional. The young men that come and do the service are always very nice. It's usually the same person, so they know my house. I just let them in and they do their thing. When I had ants and a sudden outbreak of fruit flies, they got rid of those really quickly.
Reviewed Sept. 29, 2023
Edgar, the guy from Orkin who comes every two months, has been very nice. He places the report cards, picks up the old ones and places the new ones. He places down a new bait and removes the old stuff. He tidies up outside, sprays around my house, and tidies up by dusting the cobwebs. He's remarkable and I couldn't ask for anybody better. The bug problem was gone the first time that he did the first treatment and I have not seen one since then. Scheduling my service with Orkin has been great as well. Usually, I get a text and an email before the appointment just to let me know when the service is scheduled, which is really awesome. Edgar will also let me know by texting me to make sure that the schedule is a good time for me. He knows I'm a caregiver of a couple and sometimes I get busy on days.
One time, I had a pair of techs come by. They were filling in because they were low and Edgar may have been ill during that time. When the two other guys came over, they were in and out in five minutes. I'm not really sure what they did but I let it go. Other than that, products or chemical combination they're using is effective and it doesn't bother my animals, which is another positive. Orkin is a remarkable service and they get the job done. It's a roller coaster ride when it comes to bugs and they have got it under control.
Also, I was sold when Edgar said they've been doing business since 1917. He also had educated me on the fact that they take care of hospitals and schools and even some eateries that I go to. Plus, I've noticed a little Orkin, the little sticky boards, the little report cards that they have placed down. I noticed them too in other places. And that makes me feel a little more comfortable because I know what they do at my house. I have a friend who works for another company, and he told me to just drop Orkin and that he'd take care of us. But he charges $5 more than they do. Their online tools are also really easy to understand and explore.
Reviewed Sept. 26, 2023
Manager Derek was terrible. Was charged for a service that I was told would be covered for free under their conditions of coming back for free since the pest was not controlled. Was charged anyway and when calling back was told I would be refunded. No refund two weeks later and the manager goes back on his word saying it was a billable service. Only reason it was billable was because it was on September first. The previous service was August 17th, and prior to that July 28th. Even though three services in 5 weeks, because they were all separate months I get charged for all three. Do not use this service. They will rip you off.

Reviewed Sept. 26, 2023
I am the property manager of a mobile home park. I have a tenant that has mice...after scheduling an appointment with the "local" Orkin company out of Great Falls, MT and after ENSURING they will work with a 30day net payment, the tech arrived and was unwilling to complete the treatment without payment upfront. After getting the correct information regarding payment (to put a card on file that they can charge at the time of service), I rescheduled the tech to come back out. It was going to be a month wait, because they are pretty far from me, which I was fine with. However, that day came and went with a no call-no show. I have since called back 3 times. The 1st 2 times I was told a tech or someone would call me back to schedule the appointment and it never happened.
Today on my 3rd call, after being on hold for 15 minutes, I was hung up on. My biggest problem here is that Orkin is my ONLY option. We are remote and don't have a pest control company any closer to us than the Orkin in Great Falls. And so now I have a tenant with mice that I can't help and I feel terrible that this lovely lady has to live with unwelcome house guests because Orkin can't be bothered.
Reviewed Sept. 26, 2023
We're happy with Orkin. They like to change our tech but we always request the same one. We like him.
Reviewed Sept. 24, 2023
They scheduled me for a service last Wednesday and it was supposed to be between 8:00 and 12:00. At about 12:15, I called because no one had showed up. I contacted the office to see if the technician was running late. I know the technician and I know things happen. The rep said I was still on the schedule, but it's from 10:00 to 2:00. 2 o'clock rolled around and then 2:30 but nobody came. I called back again. Only this time, no one ever picked up. I sent a text to them letting them know how unprofessional that was and how all I asked for as a customer was just a phone call or a text letting me know whatever. Later that evening at about 7 o'clock, I got a text that they were rescheduling me on a date and time for the 27th of this month, which I thought was interesting because it would have been nice if they called to see if that date was an available date. They didn't and they just scheduled that time.
They need to do a lot better with respect to their communication with their clients when they schedule dates. I've talked to them about this once before. This is not the first time that I've mentioned or even asked for that. It takes very little to just send a text or a call. I told them to let me know something and not just let me keep a whole day open, not show, and reschedule me a week later. That's very unprofessional. Other than that, the service is excellent and I don't see any pests. The technician that we have is good and thorough.
Reviewed Sept. 24, 2023
We have a specific Orkin guy that comes to our house. He's always good. He makes sure that nothing comes in. I have termite stations for prevention. I've had mice in the house, so he checks all the mice stations. He sprays for mosquitoes when he's supposed to. I trust him. When he comes, he does what he's supposed to do. If I have any concerns or questions, he'll check them out. There was one time when he was sick and somebody else had to come out and do the service. She was just as knowledgeable and pleasant as he is. So, the people from Orkin have good work ethic and they've done a good job for me. In fact, I have a home in another state. I'm under contract with a different company at that house and I'm gonna switch it to Orkin.
Reviewed Sept. 23, 2023
With our recent experience with Orkin, our tech's name was Christine and she did a wonderful job. We have earwigs and ants. She told me what she was gonna put on it. And then she said she was gonna check for bees because they were having trouble with bees. I told her about an old wasp nest and she took that away for me. We still have some earwigs but not as many as before.
Reviewed Sept. 23, 2023
I have been with Orkin for a while now and this Month the roaches have been worst than when I started with Orkin! They are everywhere and it's an embarrassment when Company comes over! I assume by now a couple years into being treated I would no longer have them, what am I paying for??? I am seriously thinking about getting a new company to solve my problem!
Reviewed Sept. 10, 2023
Everything was good except for when the tech oversprayed the house. We all about died from the fumes. I let him know that the people were very sensitive in the house but he didn't let us know that he oversprayed. It sent my son into a bit of an asthma attack. I sent him outside but he was fine as it was a very quick and easy one. Luckily we are able to air the house out. I told him but he didn't seem too concerned because he was gone by then. That's why, we only do the treatment for the outside now once every three months.
Pest activity has decreased and the rep listens to us. Orkin tries to upsell me a little but not by a huge amount. They let me choose my service based on what my needs are. I really enjoy that about them. Everybody should do it that way.
Reviewed Sept. 9, 2023
It's always been good with Orkin. They do a very nice job. The most recent person that I had was a young lady named Mia. She told me she just completed training but she was clearly very conscientious and a pleasant person. She went and covered everything that I could imagine that might be needed, spraying inside and out. I was very well satisfied.
Reviewed Sept. 9, 2023
Orkin is fantastic. It's worth every penny. I had bed bugs and they resolved that. They started to treat for roaches and ants, and I don't see roaches anymore. Once in a while, we get ants. If I get ants, they come back and don't charge me anything to treat for the ants. They will come when I ask for them. If they make an appointment with me, they show up. If they have a problem or if they get stuck at another place because it's worse than they expected, they call me. In the last visit, the guy who came to my house was awesome. He was very thorough and respectful.
Reviewed Sept. 9, 2023
We've been very happy with Orkin. They have been taking care of my dad's house over in Bellevue for years. They call me once a month and let us know when they're coming out. The ones that we've had so far have been great. Gail has been the most recent person coming. They put some traps on the inside of the house for mice. For the ants, they put poison around the base of the areas where we saw them coming through.
Reviewed Sept. 2, 2023
Everything is done with efficiency and care. He took care of the inside of the house and the outside of the house by spraying everything with the solution you use. There were a lot of ants in one of our trees and he came back and sprayed it also. We have always had great service and thank you for your great service.
Reviewed Sept. 1, 2023
I've had numerous pest control companies over the years in my various homes. Orkin is by far and away the best company I've ever dealt with. Their people are service-oriented. Companies in South Florida are notorious for making people wait days until they get serviced. Orkin is far superior in terms of customer service. The tech that services my house is a very nice guy. We live in an area near a freshwater lake so there are a lot of critters. He goes out of his way to make sure that our home is protected. If I called, sometimes he diverts out of an activity he's been doing to come to our home to make sure that the job is done just the way he wants it. I can't ask for better service.
At the beginning of COVID, I had a new roof put on my home. Part of the reason that we had to have a new roof was because we had a termite infestation. They treated that prior to the roof being replaced. The techs said to me, "Mister Abraham, when they're replacing the roof, before they close it, call us and we'll have one of our guys treat it from the top. That way everything is covered." I called them last minute because I can't control the roofing company. They wanna do their job and get out of there, especially with weather coming. Orkin sent a team of guys over 'cause they had promised to do that for me. I have nothing but praise and confidence for Orkin, especially the people that have been treating my home recently. They do a great job.
Reviewed Sept. 1, 2023
I chose Orkin for my pest control needs. They have given me total peace of mind, a dependable, thorough, perfect service all-around. I recommend Orkin for any pest control and maintenance needs for the home. They arrive when they say they will, they make sure every nook and cranny is checked, and I cannot tell you what a relief it is to have this confidence back. Orkin is the one to choose! Thank you Orkin!
Reviewed Sept. 1, 2023
The best part of the service is it is highly effective and the bonus is how easy it was to sign up and obtain pest control service. Also, I get email and text notifications as to what day the pest control technician will be arriving which makes the servicing of my home convenient and worry free. Great customer service should I need to call for any reason and the technician is always professional and courteous. I have used other pest control companies previously and now I realize that I have the best service and would not use any other pest control company to service my home.
Reviewed Aug. 31, 2023
Jacob does a great job, attention to detail is excellent and timeliness. We have had NO Carpenter Bees since he started exterior treatment. Mosquitos also under control. Tried other services prior to Orkin. The others did not offer the full range of services that Orkin does. Very pleased with Orkin Services.
Reviewed Aug. 31, 2023
Rudy is always on time, pleasant, personable, engaging, listens to my concerns, and does a good job. But I don't get ecstatic over pest control. I don't get ecstatic over house cleaning. It's something that needs to be done, and I feel good if it gets done well.
Reviewed Aug. 31, 2023
The men that spray are very helpful and know what they are doing. They make me feel better about bugs and my life easier. I was trying to kill the bugs myself but it didn't work. Now just sit back and someone else does the work. Thank you Orkin. I told people how friendly you are and you help with the sprays.
Reviewed Aug. 31, 2023
Patricia is a wonderful person that knows what she needs to do. She has a fantastic personality, is always friendly and knows her job well. Glad to have her for our Orkin person!! We enjoy when Patricia comes because of her great smile and knowing her job well. We will be glad to recommend her for her wonderful personality and great job performances at every time.
Reviewed Aug. 31, 2023
I have been with Orkin since I purchase my home in 2014. Ever since then I have always received professional service from their Technicians. Every two months, they come by to treat my home as a preventive measure, and each time, they explain to me what they are doing and answer any questions or concerns I may have.
Reviewed Aug. 31, 2023
My representative always does a great job. Professional, respectful and attentive. The mosquito treatment has been phenomenal this year. He is always willing to respond to unique needs that may present themselves inside the home or out in the yard. Besides that he is very careful with the pets and makes sure they stay safe during his visit.
Reviewed Aug. 31, 2023
Chris from Orkin in Fort Worth is our technician, and he is always punctual, friendly, and thorough. My husband and I really appreciate Chris’s work, and we would love to give him a good recommendation. Chris does great work! Please give that man a great big raise! We love Chris’s work and upbeat attitude!
Reviewed Aug. 31, 2023
I use Orkin's services because it really works. The tech is very thorough. Also, he works with your schedule. I would recommend orkin to anyone who has pest problems. One more thing they also spray for mosquito. I love their services and products, because they are also safe for your pets. The price is very good. Take the time to call and see for yourself. Orkin is the way to go.
Reviewed Aug. 30, 2023
Yes, when our rep comes out, he's providing service! You would think that exterminating pest wouldn't be a service business. But it is! And it's always been great. I love getting a text after the work is completed. Our guy Robert is a great communicator! And yes, a good exterminator too!
Reviewed Aug. 30, 2023
Orkin Pest Control comes out every two months and they call it the Home Defense package. They spray outside, inside, and it's for any type of bug, like roaches and silverfish. It's to make sure that nothing could get in my house, and if it did, it would die. I paid that package so I wouldn't see anything but I've been starting to see some stuff. I know depending on the season you could see a bit, but I had to take my own measures. So, I pay 100 bucks every other month, but I still have to go to the store and spend 30 bucks buying supplies, doing things myself.
I had the same tech, Cody, for a year, and a new guy showed up. And it was Cody's last visit and the first visit from the new guy, which they sprayed a lot of the chemical. But it's not working as good as it did. For the whole year, I haven't had any issues. To get a service for a year and know what it can do, I don't care if it's breeding season or whatever, for a whole year to not see it hardly anything, and the last four months I would see some things. It's not as effective. But with today's economy, 100 bucks every two months to have someone come, and they come from 20 minutes away to service my house, that's not a bad price. They also do it fast. Definitely a good price.
Reviewed Aug. 30, 2023
My last service call was great. Earlier this year I had an ongoing issue with Orkin that had been going on for months. I was able to speak to Michael **, one of the District Area managers, and he resolved my issue. A technician, Christian, came to my house and did an outstanding job.
Reviewed Aug. 30, 2023
My Orkin serviceman, Steven, knows what he’s doing and remembers issues relevant to my home. He has been excellent in ridding my home of ants and educating me on any problems that may. Be prevalent in our neighborhood. I haven’t seen any other kinds of creatures in my home since I began my contact with Orkin. I’ve never had such a successful.
Reviewed Aug. 30, 2023
We have been pleased with the thoroughness and professionalism of our technician. Jimmy ** is an excellent representative for Orkin. I was an Orkin client for approximately 20 years while living in Texas. I was pleased with the service there but a high bar was set by that technician. Jimmy ** certainly stands up to those high standards.
Reviewed Aug. 30, 2023
I called in June to set up service for the above address and was told since I already am an active customer that for the same service I receive at my residence (**, Warsaw) that the fee would be $46.50/month. I told the person I wanted the same monthly service at the both addresses. They came in June, and again in July. However, when I called in August I was told that the service at **, was an every-other-month service and if I wanted it to be monthly it would cost $63 for EACH property. I reluctantly agreed. The customer service lady told me that she would schedule a one time service for Aug 28 from noon to 2 pm and there would be NO charge and that regular MONTHLY service would start in September for both properties at $63/month for EACH property.
On August 28, I sent someone to the ** address to wait on technician. At 1 pm I called office and was told it was cancelled - NOT by me but by YOU. No one contacted me and after several phone calls I was told I gave them the wrong number. HOW and WHY would I give you a wrong number. I've been your customer for several years and my number has been the same the entire time. Long long story short - we had to wait until almost 3 pm for the technician to call us. I have nothing but PRAISES to say about our technician Lucas. He was very apologetic and somewhat frustrated as the "office" had him all over the county that day. Do you people not look at a map when scheduling your drivers? Why would you send someone to Pierceton, then to Nappanee, then back to Claypool. What a waste of gas and time!
To sum it up:
(1) I am very disappointed that I was given the wrong information in June regarding adding another service property to my bill; and(2) The lack of communication regarding the appoint on Aug 28 - NOT due to me - but due to the lack of effort from your office to contact me regarding the appointment. AND cancelling it without notifying me!!
We will see how September-December goes. IF there is any other miscommunication or lack thereof, I will be forced to cancel my service altogether!
Reviewed Aug. 30, 2023
When I found out that I had bed bugs they came in. They heated my home. They sprayed. They checked a couple more times and then I asked him if they could come out every 2 months and they said they have a program for that. So they come out every 2 months and spray because I get bit by spiders and then I end up in the ER. Happened several different times so I have them come out and spray and they still check to make sure there's no bed bugs. I would recommend them to everyone and also if you buy stuff from garage sales make sure there's no bed bugs on them that you can carry into your home. That's just for your information. Also, I would recommend Orkin to everyone. They're the best. They're respectful, they're caring and they get the work done in a timely manner. And the cost is perfect.
Reviewed Aug. 30, 2023
I love that it is so convenient. I love the peace of mind— It is amazing. We have not had any problems in the year we have been having Orkin take care of things (and we definitely had problems before that)! And the guys that come out are always so nice.
Reviewed Aug. 30, 2023
We have never, had any problems with the service. Techs are always on time and super polite. Can’t ask for much better. It has completely removed many of the critters that we had in the past, mainly the Wood, Roaches that are common in our area. Local office works well with the customers.
Reviewed Aug. 30, 2023
Orkin does service calls automatically every so often, or if I call them, somebody will come out almost immediately. I have the phone number to a gentleman that works for Orkin and he'll listen to my problem and take care of it immediately. I recently had a wasp problem on my deck, and with one application from Orkin, it was taken care of immediately. It was very good, and the tech was very professional, courteous, and clean. I wrote a thank you letter to Orkin to let them know that I was highly satisfied with their service call with the wasps. Their service is outstanding, and I highly recommend the company.
Reviewed Aug. 25, 2023
I couldn't be home so I left a note on the door and he left a note back telling me all he has done! I definitely recommend them!! They are so nice and does such a great job!! They are very professional and always come when the appointment time comes around!
Reviewed Aug. 25, 2023
Orkins is way overpriced and once paid, do not expect any feedback or assistance with the same issue you spent your money to resolve and that I was assured of completion. It’s just a question of money. I paid over $600 for removal of unknown critter digging a tunnel to hide under my deck right before leaving for 2 weeks vacation. I was feeling certain that a company like Orkin would complete the job while keeping me informed. The first week while away I received a couple of texts saying that the cages were empty and then silence. I texted the Tech in charge (Jimmy) and he replied that they had removed a raccoon.
I also called another tech involved and he said maybe a Skunk. After returning home and barricading the existing tunnel, I discovered that some animal was digging a new tunnel under my barricade. I tried to reach Jimmy to follow up but was no longer able to reach him. I called the other tech involved and he said he would ask Jimmy to call me. No reply.
I finally called the original inspector and he told me that their job was done but that for an additional $300 they would come and seal the tunnel. Please note that the area needing sealing is 50” long with no other possible point of entry. I am senior citizen and I don’t like spending my money for nothing. I will not recommend Orkin’s services to anyone. The company is too big to be able to work with small issues (for them) like mine without spending an arm and a leg.
Reviewed Aug. 19, 2023
It's been fantastic working with Dario. He's super personable. He does what he says he's gonna do. I really appreciate that he lives in my neighborhood. I see him around town with his family. It's been nice. Every now and again, there's a little pest activity. But it's significantly decreased since having the service.
Reviewed Aug. 18, 2023
I have been with Orkin for over 2 years, They do not have new employees all the time so I always get the same tech (Justin) who has gotten to know our property and does a fantastic job, I hear other people complain about certain bugs at certain times of the year, but not me...Thank you Orkin!!!
Reviewed Aug. 17, 2023
Orkin always does a great job and they're very thorough. They spray the inside and outside and they use the fogger all around the house. Also, they come out if I need to have them come out again. Never ever does it feel like it's a hassle when I ask them to do that. The tech, Chad, has been amazing and always goes above and beyond. He came out here an extra time for me once. Orkin is very affordable and I'm very happy with the service and what I'm paying.
Reviewed Aug. 17, 2023
Very professional representative. He was knowledgeable, courteous and efficient. Service was excellent and successful. I would highly recommend Orkin as a reputable and reliable company that is customer service friendly, timely and effective. We've used their services for many years with great success. We live in a wooded area, so this service is critical for us.
Reviewed Aug. 17, 2023
Izzy was on time and did a great job. If not for Orkin pests would have eaten my house. GO ORKIN! Orkin always reminds when a visit is imminent and sends text alerts and emails as they get closer. Their workers are always very professional and offer updates and info on other services that are available.
Reviewed Aug. 17, 2023
I have noticed a lot of the spray on the floors. Usually the spray is under the cabinet overhang or on the baseboard of the wall. It's not a big deal, but next time I am going to ask the service rep to try not to spray the floor.
Reviewed Aug. 17, 2023
Very pleased as always, the gentleman was very courteous, and on point. He was on time, called when he arrived. I was notified of the day of my service, then I was called when in my driveway, and offered to sit in the truck until I got my pets put up or he said he could come back.