Orkin Pest Control Reviews
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About Orkin
Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.
Visit www.orkin.com- Free estimate
- Integrated pest management
- Residential and commercial services
- 30-day money-back guarantee
- Limited pricing information
- Not available in AK, WY, SD
Orkin Reviews
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Reviewed Aug. 8, 2026
I was impressed with how quickly Orkin could visit and treat my stinging insect problem. The Orkin exterminator explained the process well and offered to return if the first treatment was not successful. One treatment took care of the problem. I was happy that Orkin charged approximately the same price as the local exterminator who canceled my appointment due to the heat wave. My pet was stung by the yellow jackets and Orkin really helped me out. I will be an Orkin customer from now on.
Hi Mary! Thank you for sharing your experience! We're so glad we could be there when you needed help with your yellow jacket problem, especially after your pet was stung. It's wonderful to hear that our technician responded quickly, clearly explained the treatment process, and delivered a solution that resolved the issue with just one visit. We’re also pleased that we were able to provide the timely, dependable service you were looking for at a fair price. Your trust means a great deal to us, and we're honored to have earned your loyalty. Thank you for choosing Orkin and for welcoming us as your pest control provider for years to come!
Reviewed Aug. 8, 2026
The man that came with very friendly and professional. And didn't make me feel bad for being in the situation I was in. He was very thorough and explained everything to me in detail make sure I didn't have any questions, etc.
Hello Kendra. Thank you for sharing your experience! We understand that pest concerns can be stressful, and we're so glad our technician helped put you at ease. Providing friendly, professional service without judgment is something we take great pride in, and we're pleased to hear that he took the time to thoroughly explain everything and answer all of your questions. Thank you for trusting Orkin to help with your situation. We truly appreciate your kind words and the opportunity to serve you.
Reviewed Aug. 8, 2026
Preston was great. Extremely professional and a very thorough. Couldn't have asked for a better experience. I would recommend this service to anyone with a pest problem. He treated my home for fleas and killed two yellow jacket nests.
Hello Eddie. Thank you for taking the time to share your experience! We're thrilled to hear that Preston provided such professional and thorough service. Addressing your flea concerns and eliminating the yellow jacket nests with care and attention to detail is exactly the level of service we strive to deliver. We'll be sure to share your kind words with Preston and recognize him for a job well done. Thank you for your trust in Orkin and for recommending us to others. We truly appreciate your support and are grateful for the opportunity to help protect your home!
Reviewed Aug. 8, 2026
Our experience so far is great and our Tech Emily has been wondering with us, very responsive when it comes to scheduling or if we need an additional visit. We are recommending Orkin for any pest control services.
Hello Alise! Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had such a great experience with Orkin and that Emily has provided the responsive, attentive service you deserve. Being available when our customers need us and making scheduling as easy as possible are priorities for our team, and we’re delighted Emily has made such a positive impact. Thank you for your trust and for recommending Orkin to others. We truly appreciate your support and look forward to continuing to serve your pest control needs!
Reviewed Aug. 8, 2026
Thus far, we’ve had a great experience with ORKIN. The technician, Mario, was very friendly, helpful, and compassionate, and he listened intently while we described our situation. He assessed the problem, then went about diligently solving it. I’m looking forward to our next appointment, and am pleased that our pest problem will soon be a thing of the past.
Hello Mitchell. Thank you for sharing your experience! We're delighted to hear that Mario provided the friendly, compassionate, and attentive service that we strive to deliver. Taking the time to listen, thoroughly assess the situation, and develop the right solution is an important part of helping our customers feel confident and supported. We'll be sure to share your kind words with Mario. We truly appreciate your trust in Orkin and are grateful for the opportunity to help resolve your pest concerns. We look forward to continuing to serve you and making your pest problem a thing of the past!
Reviewed Aug. 8, 2026
Orkin took care of installing my termite baiting system at my new construction house! They did a great job! I would recommend them to any builder that needs an option for new construction treatments.
Hello Michael. Thank you for your kind recommendation! We're honored to have been part of your new construction project and are thrilled to hear you were pleased with the installation of your termite baiting system. Providing reliable protection and quality service from the start is our goal, and we're glad our team delivered. We truly appreciate your trust in Orkin and your willingness to recommend us to other builders. Thank you for choosing us, and we wish you many years of comfort and peace of mind in your new home!
Reviewed Aug. 8, 2026
Jesse was fantastic! He was very thorough and answered all my questions! He was early, told me about all my options, explained everything in detail for better understanding, and was very polite and professional. He smiled the entire time and even listened to my 4 year old ramble on about his Hot Wheels. I really appreciate that!
Hello Haleah! Thank you so much for your wonderful feedback! We are delighted to hear about your experience with Jesse. Providing thorough service, clear communication, and taking the time to answer every question are all things we strive for, and we're thrilled Jesse delivered that level of care. We especially love hearing that he made your little one feel included and took the time to listen to his Hot Wheels stories! Thank you for recognizing Jesse's professionalism, kindness, and dedication. We truly appreciate your trust in us and look forward to serving you again in the future.
Reviewed Aug. 8, 2026
My sister-in-law had done Orkin, and she had good results. She told me they haven't had any problems since, no spiders outside or ants. We started this year with them and it's been great. I signed up for the seasonal service which is four times a year. The technician was very knowledgeable, and she did a great job.
Hi Karen! Thank you so much for sharing your positive experience with Orkin. We're thrilled to hear that the seasonal service has been effective for you, just as it was for your sister-in-law. It's great to know that our knowledgeable technician provided excellent service and has helped enhance your pest control efforts. We truly appreciate your trust in Orkin and look forward to continuing to provide you with a pest-free environment year-round. Thank you for choosing us!
Reviewed Aug. 7, 2026
I’ve used Orkin for 20 years now. They always do a great job. They take care of our issues in a timely manner.
Hello Janie! Thank you for sharing your long-standing positive experience with Orkin. We're thrilled to hear that our team has consistently addressed your pest control needs with timeliness and efficiency over the past 20 years. Your trust and satisfaction mean a great deal to us, and we're grateful for the opportunity to continue serving you. Thank you for choosing Orkin, and we look forward to maintaining a pest-free environment for you in the future!
Reviewed Aug. 6, 2026
I will give them one star for scheduling accommodations, however, after multiple attempts over 2-3 months we still have moles. They spent 15 minutes each visit. Their cost of $500 was not worth it. Sure wish we had just spent it at Lowe’s. If you have moles do not call Orkin.
Hi Holly, thank you for your feedback. We apologize for your experience and understand that you're frustrated with the outcomes and time invested. Your satisfaction is important to us, and we would like the opportunity to resolve this for you. We appreciate you bringing this to our attention, as it helps us improve.
Reviewed Aug. 6, 2026
Ken ** was my rep. He went above and beyond to assist me with issues because of a date issue by the subcontractor. Going to my home to turn power and AC back on because of the delay after I left for the fumigation. He went out of his way to assist even before and after it was done. Thank you, Ken. The boss agreed to compensate me for the 2 days of extra wait time, which I am grateful for. I hope that check comes soon. Thank you, Ken. You do Orkin proud.
Hi Barbara! We're thrilled to hear about the exceptional service Ken provided! His dedication in making a special trip to turn the power and AC back on truly shows his commitment to customer satisfaction. It's fantastic to know our team was able to agree on compensation for the inconvenience. Your appreciation is invaluable to us, and we'll always strive to go above and beyond for our customers. Thank you for choosing Orkin!
Reviewed Aug. 6, 2026
Orkin has come out twice and so far, I do not see a difference. Everything's still the same. They're supposed to be covering for the scorpions and I'm still seeing all of that. Their office customer service was pretty good and the price wasn't too bad. The first time I talked to them, they were really high. But when they seen that I had declined because of the price, they started giving me all these coupons. But overall, I don't recommend them and they're all about just getting their money.
The people that they send out are pure idiots. The first time they came out, the guy was very quick and he did not take his time. He also didn't cover all the spots what he was supposed to. I was at work, but I was seeing him from my camera from the house. Then, the second time they were supposed to come out, they never sent me any kind of confirmation that they were coming. At the time, I had just got done working a straight 24 and I was in bed asleep when the guy showed up at my house. They need to hire better people.
Hi Rachel, thank you for your feedback. We're sorry to hear about your experience with our service, especially regarding the handling of your scorpion issue and the lack of communication around scheduling. We aim to provide thorough and effective treatments, and it's clear we didn't live up to that goal in this instance. Your comments about the service speed and unconfirmed appointment show important areas for us to address, and we apologize for any inconvenience caused. We take your concerns seriously and are committed to improving our service based on your feedback. Thank you for taking the time to bring this to our attention.
Reviewed Aug. 5, 2026
We had an issue with spiders in our basement, and then on our front porch and our back deck. Orkin came out and treated our property, and within four days, we didn't see any spider activity. We’ve been with Orkin for a month now, and they were a little on the pricier side, but well worth the money.
Hi Margee, we thank you for sharing your experience with us. We're glad to hear that our treatment effectively reduced the spider activity on your property so swiftly. It's our goal to provide effective pest control solutions, even if it sometimes means a slightly higher investment. We're committed to delivering value and ensuring your home remains pest-free. We appreciate your trust in Orkin and look forward to continuing to serve you in the future. If you have any further concerns or questions, please feel free to reach out.
Reviewed Aug. 4, 2026
Our experience with Orkin has been good so far. We had a representative come out and take a look at the property, and he was friendly. They forwarded me their scheduling, and then the representative who came left a card. Having Orkin brings peace of mind that there aren't gonna be pests in the house.
Hi Joe! Thank you for sharing your positive experience with Orkin. We're thrilled to hear that our representative was friendly and provided you with the peace of mind you deserve. It's great to know that our scheduling process was convenient for you. We’re committed to ensuring your home remains pest-free, and we appreciate your trust in us. Thank you for choosing Orkin, and we look forward to continuing to serve you!

Reviewed Aug. 3, 2026
Very Very dissatisfied. We saw termites and contacted Orkin. They came and we hired them based on their agreement to return ‘free of charge’ if we saw any new termites. This was September 2025. Fast forward to April 2026 and termites were everywhere outside and in the house. We made several calls and were told we would be called back. After a few days we called again and asked to speak with a manager and they said someone would come out to check. As of today August 3, there has been no call backs after at least 6 calls. Please DO NOT waste your money and time believing or waiting on these people. They are expensive and you expect better service. I would never use them again. So please stop sending your infuriating letters asking for payment renewal when the service has been subpar since April 2026. Look elsewhere…ORKIN is not reliable.
Hi Terrific, we thank you for sharing your experience. We're sorry for the lack of follow-up and continuous insect issues. It's not the level of service we aim to provide, and we acknowledge the frustration this has caused with customer support and billing. Your feedback is valuable and helps us address these critical matters. Thank you again for bringing this to our attention.
Reviewed Aug. 3, 2026
I'm happy with Orkin’s services. The tech who came out was very polite and courteous. He went around and sprayed all the areas that he was supposed to. Asked me if I had any worries or concerns that he could address for me. He did a great job. I like that when they come out, they do what they say they're supposed to do. I have cameras around my home. I had other companies that would come when I was not home. And they would tell me they sprayed around the home, but they did not. So, I can see what they do. And what they tell me, from my cameras, I can verify if they did what they said they did. So far, Orkin earned my trust ‘cause they come in.
Hi Mary! Thank you for sharing your wonderful experience with Orkin. We are pleased to hear that our technician provided such polite and courteous service and met your expectations by thoroughly addressing all areas of concern. It's great to know that you can verify our work and that this transparency has helped earn your trust. We appreciate your feedback and are committed to maintaining the reliability and professionalism you deserve. Thank you for choosing Orkin, and we look forward to continuing to serve you!
Reviewed Aug. 2, 2026
I've been with Orkin for a month now. They sprayed for the bugs, and they used bait that the bugs would ingest that would also kill the babies. So, what they used helped get rid of the bugs very well. It's really lowered our bug problems and other problems that I didn't even realize they could do. They also sprayed for mosquitoes, and we've hardly had any trouble with mosquitoes around our house now.
Reviewed Aug. 1, 2026
We've had Orkin a couple years ago, then we started back up with them recently when we had small ants. They came reasonably quick, and they took care of the problem. They did a very good job and we'd rate them 5 stars.
Hi Fred! Thank you for your continued trust in Orkin and for sharing your experience. We're delighted to hear that our team was able to respond quickly and effectively to your ant concerns. Providing timely service and delivering lasting solutions are top priorities for us, and it's wonderful to know we met your expectations. Your kind words and 5-star rating mean a great deal to our team. We truly appreciate the opportunity to serve you again and look forward to helping keep your home pest-free for years to come. Thank you for choosing Orkin!
Reviewed July 31, 2026
I reached out to Orkin and asked them to come. They were able to come within a day or two. They were there at the time they said they were going to and explained what they were doing. It was a good experience. They told me step-by-step what kind of solution they used, what it would do, and how would it impact the pests. Orkin is reliable.
Hi Jamie! Thank you for sharing your experience and for choosing Orkin. We're delighted to hear that our team was able to respond quickly to your request, arrive as scheduled, and provide clear communication throughout the service visit. We believe that taking the time to explain our treatments and what customers can expect is an important part of delivering excellent service. Your kind words about our reliability mean a great deal to us. We appreciate your trust and look forward to continuing to provide you with the dependable, professional service you deserve. Thank you again for your recommendation and feedback!
Reviewed July 30, 2026
Orkin was supposed to come out today somewhat time between 9 o'clock and 4 o'clock. I made the appointment a week ago and I stayed home from work today. I have roaches everywhere. And bugs I don't recognize. I need to be here when they come out and they never showed up. I could see that there were never any Orkin trucks in my apartment complex today. Their big excuse is that they got called off the premises for an emergency meeting and then an emergency job. How about me? I'm an elderly man with cardiac issues. Aren't I an emergency? Orkin is feeding me a lot of crap there's no excuse for not sending someone out to do the work when they had several days notice. I've been waiting long enough now I'M GOING TO HAVE TO ABANDON MY APARTMENT BECAUSE ORKIN NEVER SHOWED UP.
What's more, I took the day off so I could be present so I could show them all the places roaches are coming out of. I have to work Saturday to make up the time and to get my own work done. If I knew Orkin wasn't coming I could've gone to work today and I could've had Saturday a day off to enjoy summer weather. Meanwhile who is going to pay my expenses because I HAVE TO ABANDON MY APARTMENT BECAUSE ORKIN NEVER CAME OUT? Thanks a lot Orkin. You really know how to treat senior citizens.
While unexpected scheduling issues can occur, we recognize that better communication should have been provided. We are disappointed to hear that your experience left you feeling unsupported, and we take these concerns seriously.
Reviewed July 30, 2026
The guy from Orkin came and plugged up holes with metal stuff. He sprayed around the house and a little bit in the house, and he checked the mouse traps. I just started with Orkin. I only had them out here twice. At my age, there’s stuff that I can’t do but on the whole, as far as mice, I could put mouse traps out. They plugged some holes from the mice that I wouldn’t be able to reach. I pointed out to the first technician the fact that there are a lot of mice in the garage, and he put the traps out. We caught two, and I haven't seen any since. My primary concern are the ants around the yard. I gotta go spray the yard when something’s biting my dog. They don’t spray the yard. It would be helpful for them to do that, but I don't think they do.
Hello Conni. Thank you for taking the time to share your experience and for trusting Orkin with your pest control needs. We're pleased to hear that your technician was able to help address the mice issue by sealing entry points and placing traps in areas that were difficult for you to access. It's especially encouraging to know that you've already seen positive results. We also appreciate your feedback regarding the ants in your yard and concerns about pests affecting your dog. Customer feedback like yours helps us better understand our customers' needs and expectations. We encourage you to discuss these concerns with your local Orkin team, as they can review available treatment options and recommend solutions that best fit your property. Thank you again for choosing Orkin. We value your business and look forward to continuing to serve you.

Reviewed July 25, 2026
I wish I could give zero. Worst company I've dealt with. Tried to lie and bully me into buying something I didn't need. Rude on the phone and they took my money after I paid them cash. Please stay away from them.
Hello Black Horse Empire LLC, We're very sorry to hear about your experience and understand your frustration. Providing honest recommendations and respectful service is extremely important to us, and we're disappointed to learn you felt we fell short. We appreciate you sharing your feedback, as it helps us improve and better serve our customers. We wish you all the best moving forward.

Reviewed July 20, 2026
I called Orkin to remove fleas and mice. During the first appointment the inspector said there were no sign of mice. Sprayed the house but not the exterior like I paid for and left. Next appointment guy just came to do the inspection. Next appointment was changed by Orkin multiple times. The woman sprayed inside, and outside but failed to spray upstairs where my dogs sleep. Had an appointment I booked weeks ago for them to come and do what I paid them to do. Day of appointment they scheduled for 5 days out. DO NOT hire this company. They do not care about their clients.
Hello Adriana. Thank you for taking the time to share your experience. We're truly sorry to hear about the frustration and inconvenience you encountered throughout your service. We understand how disappointing it is when appointments are rescheduled, treatments are not completed as expected, and communication falls short of the level of service you deserve. At Orkin, we strive to provide thorough, reliable service, and it's clear we did not meet those expectations in your case. We sincerely apologize for the negative experience and appreciate you bringing these issues to our attention. Your feedback helps us identify opportunities to improve and better serve our customers moving forward.
Reviewed July 14, 2026
Orkin oversells unnecessary services. In one case they said an entire deck needed to be replaced because of “internal” termite damage and when the deck was replaced there was no evidence anywhere of termites. The company basically told us to F-O. But they did fire the guy.
Hello Mike. Thank you for sharing your feedback. We are sorry to hear about your experience and understand how frustrating this situation must have been. At Orkin, we strive to provide accurate recommendations, transparent communication, and exceptional service, so we're disappointed to learn that we did not meet your expectations in this instance. We appreciate you bringing these concerns to our attention, as customer feedback helps us improve. While we're glad corrective action was taken, we regret the impact this experience had on your confidence in our services. Thank you for taking the time to share your perspective. We value all feedback and remain committed to earning and maintaining your trust.
Reviewed July 11, 2026
We have some really weird bugs out here. I called out Orkin. We have 2.5 acres, and they couldn't get it any closer. They aren't the cleanest people, but I never had a problem before. They treated for their cockroaches, and rather than kill them, they ran them over to my house. So, I immediately called. I occasionally see something, but for the most part, they've wiped it out. I would recommend them just on their employees alone. They're very polite and helpful when I have concerns.
Hello Cathy! Thank you for taking the time to share your experience and recommendation. We appreciate your honesty and are glad that when concerns arose, our team responded quickly to address them. It's wonderful to hear that our treatments have been effective overall and that any pest activity has been significantly reduced. We are especially grateful for your kind words about our employees. Providing polite, professional, and helpful service is something we take great pride in, and we're pleased that our team has made a positive impression. Thank you for trusting Orkin with your pest control needs, we truly value your business and look forward to continuing to serve you.
Reviewed July 7, 2026
I contacted Orkin about six months ago and for six months they sprayed my whole house. No results at all!!! In fact it almost seemed like the pest problem was increasing. It was as if the chemical they were using was attaching more pest. It was almost as if nothing was being done. So I went to Amazon and looked up the most strongest residential professional grade pesticide. The product promised results in 24 hours. We sprayed it and put down the Gel bait. It Work!!! By the end of the week No pest!!! So do your research before you pay money monthly for a service that doesn't work. I would have put zero but one star is the lowest. My review is based on the emotional stress it cause my family. No one wants a pest problem. You can't invite over guest because it is embarrassing especially seeing the pest crawl on the guest. You can't leave anything out at all not even for a minute. It was a terrible experience.
Hello Bertrina. Thank you for sharing your experience. We are truly sorry to hear about the frustration, stress, and disappointment you and your family endured while dealing with this pest issue. Your concerns about the lack of results after several months of service are not the experience we strive to deliver, and we regret that we did not meet your expectations. We appreciate your honest feedback and take comments like yours seriously. Every pest situation is unique, but we recognize that the outcome you described and the emotional impact it had on your household are unacceptable. We are sorry that you felt your concerns were not adequately resolved during your time with us.

Reviewed July 1, 2026
I received a text that Orkin was coming to my house to check in my bat traps. I told them somebody already did. They said they would cancel my appointment on Tuesday. July 30 well they didn’t. I was at work. They sent a technician to my house. I have that technician‘s name. I was not home. I never received a call to allow them to enter my home. This person went through my gate to my driveway to the next gate to my backyard and enter my private property without my permission on me being home.
I have pets that have access to my backyard through a door that allows them to go in and out this person has no right to enter my home without me being there on my consent. If my dog had been out in my backyard at that time they would’ve went out to the gate. Do not trust this company because they will not communicate with you when they are coming. I will never do business with them again. I have asked them to give me a call and they keep avoiding me. Be wary because they will send people to your house without you even knowing about it.
Hi Mike, we apologize for the distress caused by our recent visit to your property. Your privacy and peace of mind are very important to us, and we deeply regret any oversight regarding the appointment and lack of communication. We aim to always contact our customers and avoid any unsanctioned visits. We'll look into your concern promptly to prevent this from happening again. Thank you for bringing this to our attention.
Reviewed July 1, 2026
I have a wonderful Orkin person named Oscar, who has been a total genius about everything. I had these tiny ants in my bathroom and couldn't get rid of them, even after spraying. He told me to spray some Windex on my counters and floors because they don't like that. And it was the first thing that worked. So, I didn't have to have Oscar come into the house. He’s good outside, getting rid of the spiders. He's friendly and nice, and every time he comes, he solves every problem and notices things. Everybody from Orkin who has come out here has been good. I've had a lot of pesticide services before Orkin, and every one of them has been a problem. Orkin’s just been great and I'm happy. I have several of their numbers and whoever I call, they’re always helpful and get me to the right place.
Hi Mary! Thank you so much for your wonderful feedback! It's especially rewarding to hear how much Oscar has helped you. He takes great pride in providing thoughtful, effective solutions, and we're delighted that his advice helped resolve the ant issue so quickly. We're also pleased to hear that your outdoor treatments have been successful and that Oscar's friendly, attentive approach has made such a positive impression. At Orkin, our goal is not only to solve pest problems but to provide service that customers can trust and feel confident in. We are truly grateful that you took the time to share your experience and sincerely appreciate your business and your trust in Orkin.
Reviewed June 26, 2026
I had a lot of mice and it was a problem I never had in this house before, even though I've got woods right behind me. But it got to the point where it was something I couldn't control. I had to bring somebody in to deal with the problem. I used to be a commercial property manager and I had used Orkin in the past as well as a couple of other companies. I decided to use Orkin and they did a very thorough job of it. The mouse problem was eliminated and I was very pleased.
I had the same tech for the first several instances that they were here, and there have been different techs since then. They've done work on the exterior of the house and they haven't done any work on the inside of the house recently. But they've all been very professional and they communicate well, especially the first fellow that I had who came out and really helped solve the mouse problem. I've also always gotten text messages to confirm appointments, which I appreciate. And the little bit of contact I had with any office staff was positive as well.
Hi Linda! Thank you for your detailed feedback and for choosing Orkin again. We’re glad to hear your technician was thorough, professional, and able to effectively resolve the mouse issue, that’s exactly the level of service we strive to provide. We also appreciate your kind words about our team’s communication and appointment updates. Your trust and continued support mean a great deal to us, and we’re grateful for the opportunity to serve you!
Reviewed June 24, 2026
Orkin Pest Control's service is okay. A gentleman called me and said that the guy who normally comes to my house was on leave and he would come and spray the exterior of my home and in the garage. He removed the sticky tape, but didn't put new ones down. That was weird. The other guy would take the old ones and put the new ones down. But he just picked them up and he was gone. The other guy was no problem. He was good and super communicative. However, I'll probably change soon because the price is too high. I had several guys come to my door trying to solicit business and they're $35 a month which is way cheaper.
Hello Kaysha. Thank you for taking the time to share your experience with us. We truly appreciate your feedback and your continued trust in Orkin. We’re glad to hear that your regular technician has provided great, communicative service, consistency like that is what we strive for. At the same time, we sincerely apologize that your recent service did not meet those same expectations. We understand how concerning it can feel when details like replacing sticky traps are missed, and we appreciate you bringing this to our attention so we can address it internally. We also understand your concerns regarding pricing, and we know how important it is to feel confident in the value of your service. Your feedback is incredibly important as we continue working to deliver both reliable service and a level of care that makes your experience worthwhile. Thank you again for sharing your honest thoughts with us. We truly value your business and the opportunity to serve you.
Reviewed June 22, 2026
Derrek was very professional, he explained everything he was using And doing in the home and outside the home. I feel very confident that this bug issue will be taken care of pretty quickly. Thank you for the great service.
Hi Elizabeth! Thank you for your kind feedback! We’re so glad to hear Derrek provided professional and thorough service while keeping you informed every step of the way. We truly appreciate your trust in us and are happy to help resolve your pest concerns quickly!
Reviewed June 22, 2026
We have a 5 year termite contract with you. All of our dealings have been with Owen ** and he has been excellent. We have recently - through him - asked y'all to start doing our quarterly pest control spraying and he will have that start with a tech named Jay in late July. Owen is always very professional, personable and knowledgeable. A pleasure to deal with.
Hello Judith. Thank you so much for your continued trust in Orkin and for sharing your experience. We truly appreciate your loyalty over the past five years and are grateful for the opportunity to support your termite protection and now your quarterly pest control needs as well. It’s wonderful to hear that Owen has made such a positive impression, his professionalism, knowledge, and personable approach are exactly what we strive to deliver with every service. We’re also glad he was able to assist in getting your new services set up, and we’re confident Jay will provide the same level of care when your quarterly treatments begin.
Reviewed June 20, 2026
I contacted Orkin's for the rat issue, they came and put very small bait. I put the camera and there was only one big rat and asked them to put the bigger bait. They told me about more charges for that, and later one sent a specialist, he came and give the price of 9k, 13k, 20k as said no rat or mice in the house, but several squirrels. Since I saw in my camera, went to Menards, spent $7 for the bigger bait, caught the rat and story finished. Now Orkins are harassing me for money and put it on the collection. Never go with the company who instead of solving the issues, trying to rob you.
Hello SYed. Thank you for taking the time to share your experience with us. We’re very sorry to hear how frustrating and disappointing this situation has been for you. We understand how concerning it must have been to deal with a pest issue and then feel that your concerns were not fully addressed. We also regret any confusion around the recommendations provided, pricing, and follow-up communication. This is not the experience we want for our customers, and we sincerely apologize for the frustration it caused. We truly appreciate you bringing this to our attention. Your input helps us identify where we need to improve to better serve our customers and provide a more consistent, reliable experience.
Reviewed June 19, 2026
Was an Orkin customer from July 1983 until a few years ago, then did not receive 'renewal' notice, I did not remember to call them and they terminated service. Last year I realized I'd not seen them, called, said I'd not wanted to cancel service and wanted to resume my contract. They came out but did NOT resume the contract; when I called recently it was very difficult to get in touch w/ my local Orkin, they've centralized their calling and what a problem THAT caused in itself - A woman told me that I am no longer a customer and that I'd not been seen in several years. I had to INSIST that I WAS seen, last year. She My finally found that information and agreed that yes, I was correct - but said I'd not been added back as a customer. I AGAIN explained what had happened and made an appointment, thinking I was resuming the situation I'd had since July 1983: an annual inspection with the option of any work necessary.
Two men came out and did a hard sell for a $3,000.00, 5-year contract. I considered that, then called the office and said no, I wanted exactly what I'd had since 1983: an annual checkup, and it had not cost $600.00 per year. Spoke with Jimmy, who actually seemed knowledgeable, caring and reasonable. He said he would relist me as a customer, for the annual inspections, and said that someone would be here today between 8 and 10 a.m. A few days ago the initial pair of men showed up - unscheduled - planning to have me sign the contract they'd shown me a couple of weeks ago. My husband said no, that we wanted the kind of service I'd had since 1983, and we had an appointment for it to begin. These men did not know anything about that.
It is now 10:23 a.m., no one has appeared, no one has even called, and apparently I did not keep Jimmy's direct number so I am anticipating another serious runaround in trying to contact anyone who can actually speak knowledgeable about this. I am so not happy. For so many years, Orkin used to be easy to reach and so responsive. I suspect the 'reorganization' has seriously affected that.
Hello Janet. Thank you for taking the time to share such detailed feedback and for your many years of loyalty to Orkin, we truly appreciate the trust you’ve placed in us since 1983. We are very sorry to hear about the frustration and inconvenience you’ve experienced, especially regarding the confusion around your service history, difficulty reaching your local office, and the lack of follow-through on your recent appointment. This is not the level of communication or consistency we strive to provide, and we understand how disappointing that must be, particularly after such a long-standing relationship with us. We also appreciate you highlighting your interaction with Jimmy, and we’re glad to hear he provided a more helpful and understanding experience. At the same time, we sincerely apologize for the disconnect between what was discussed and what was actually carried out, including the unexpected visit and missed appointment. Your feedback regarding changes in communication and service coordination is extremely valuable, and it helps us identify where we need to improve to ensure our customers receive the reliable, responsive service they expect and deserve. Thank you again for bringing this to our attention and for your long history with Orkin. We truly value your business and hope to regain your confidence moving forward.

Reviewed June 18, 2026
Company is get with the service they offer. They really need to go back to the starting board and figure out how to stay on the same page with the service workers. The service is good and the service I had works but whatever system fall in after service is given could be much better.
Hello Beverly. Thank you for your feedback and for sharing your experience with us. We’re glad to hear that you found the service itself effective and that it delivered the results you needed. We also truly appreciate your honest comments regarding communication and consistency after the service is completed. Providing a seamless and well-coordinated experience from start to finish is very important to us, and your feedback highlights an area where we can continue to improve. Thank you again for choosing Orkin and for taking the time to share your thoughts, we value your input and your business!
Reviewed June 18, 2026
Orkin Pest Control's tech came and explained to me everything, the process with the first time and the second time, and how long it would take to come back again to do it one more time. I'm pleased with the visit with him. Also, the experience we have with talking to Orkin and making the appointments have been good. The problem we have in my house was just black little ants. We haven't seen much anymore, just one here and there. I haven't been able to see much ants like I used to inside or outside. My daughter sees spiders ones here and there in her house, but not like she used to. It’s working out already with the product.
We recommended Orkin with some of the neighbors who ask when they see the vehicle up there. Two neighbors down from me and across the street have problems with the black ants as well. I told them that the first time that the guy came over, we would see some activity. He came in the second time, and we haven't seen much activity anymore. I asked the guy to give me a couple of cards, so that's what I hand over to the neighbors.
Hi Usiel! Thank you for your kind feedback and for choosing Orkin. We’re glad to hear your technician clearly explained the treatment process and that you’re already seeing a significant reduction in pest activity. It’s wonderful to know you’ve had a positive experience both with our service and scheduling, and we truly appreciate you recommending us to your neighbors. Thank you again for your trust and support, we’re grateful to serve you!
Reviewed June 17, 2026
I get the same guy for the regular service. He was good. He explained everything to me. He did the treatment and said I should have an inspector out. So, I had an inspection done, and he told me that my attic needed to be re-insulated, that the insulation in there had feces in it, and that was toxic. So, he gave me a bid on clearing the whole ceiling out and re-insulating it. It was 18,000. It seems a little high. So I decided to clean it out myself, remove the insulation, and vacuum. It reduced the bid to 13,000. So, we saved a little money there. But 13,000 still seemed a little high. So, I continued working on it and reinsulated it myself.
On the regular service, Orkin comes out and they'll go after the roaches and the spiders on the outside. They make sure everything is good inside and out. One time, they will go after more or less the roaches, and then another time will go against the outside stuff, like spiders and vermin. I had a rat problem and we've pretty much taken care of that. The service guys always come out and they are pretty friendly. They explain things to me, and we make a plan of attack.
We also appreciate your feedback regarding the inspection and insulation recommendation. We understand that pricing and scope of work are important factors when making decisions for your home, and we respect your initiative in exploring options that worked best for you.
Reviewed June 16, 2026
My experience with Orkin was, mostly, good. We have always had them. They come on time. They do their job. They're very responsible and respectful, and then they leave. The guy who came out recently was a gentleman, and he came in and did his job. He was great.
Hi Ileana. Thank you so much for your kind words and for your continued loyalty to Orkin! We truly appreciate you trusting us over the years. We’re so glad to hear that your experiences have been consistently positive and that our team has delivered dependable, timely, and respectful service. It’s especially great to know your most recent technician made such a positive impression and provided the level of care and professionalism you expect. Your feedback means a great deal to us, and we’re proud to help keep your home protected. Thank you again for choosing Orkin, we appreciate you!

Reviewed June 15, 2026
If I could give 0 stars I would. They sprayed for mosquitoes 2X and it did not work. We still have tons of mosquitoes and numerous dead honey bees. They were to give me a refund but that never happened and no one ever calls back.
This is certainly not the level of service we aim to provide. Additionally, we regret that you have not received a follow-up regarding your refund request or a return call—this falls short of our commitment to responsive and reliable customer care. Thank you for your feedback—it will help us improve our service.
Reviewed June 15, 2026
When I started out with Orkin, I had beds bugs, and they got rid of that for me. Now, if I got spiders, I'll tell them and then they'll spray accordingly in the areas that need it inside and out. There's a certain part of the spring where the spiderwebs are all around the house. Orkin will go through it, and they'll get rid of all of the spider webs while they're spraying, too. Their guy goes from second floor to the basement. The guy who comes out does a really good job, but they had one guy that came here and all he did was outside and he left. I asked what about the inside because that was supposed to be part of the deal. They said, this other guy was doing a fallacious job. Other than that, I had no problem at all with the reps at Orkin. They send me a note and a text, and I’ll set myself around it.
My son has a fear of flying stuff like wasps and every once in a while, he'll get a wasp in his room. We just can't figure out where it's coming from. So, I just have the guy come, pull the curtains back and spray up top to see if that does it, and sometimes it's all right. I had one yellow jacket nest, and I showed them where it was. He sprayed it up there and I haven't had problems with them any more either.
Hello Joseph. Thank you so much for your continued trust and for sharing your experience with us! We’re thrilled to hear that we were able to successfully take care of your initial bed bug concern and continue to support your home with ongoing pest control needs. It’s great to know your technician is thorough, addressing everything from spiders and webs to treating specific areas of concern inside and outside your home. That level of attention and care is exactly what we strive for, and we’re glad it’s making a difference for you and your family. We also appreciate your feedback regarding the previous visit that didn’t meet expectations, as consistency is very important to us. We’re especially happy to hear that treatments have helped with concerns like wasps and yellow jackets, and that you’ve seen improvements. Thank you again for your loyalty and for allowing us to help keep your home comfortable and protected, we truly appreciate you!
Reviewed June 14, 2026
I went with Orkin because they got here the fastest. I had went the week before to New York, and I stayed in Hilton hotel, and they had bed bugs. So, I had got bit up, and I went to urgent care, and I left the hotel, but I washed my clothes, bombed my car, but I was so nervous. I wanted to make sure I did not bring anything in my house with my children. Everything's been going great since Orkin came out. When their guy came, he went through the house thoroughly. He said there was no sign and if I do see a sign, he told me to just call them back. I have not seen anything. Orkin's price was reasonable. I thought I had it, so I thought I was gonna spend thousands of dollars. I only spent $120.
Hello Pam. Thank you so much for sharing your experience! We truly appreciate you choosing Orkin, especially during such a stressful situation. We understand how concerning something like that can be, and we’re so glad our team was able to provide you with peace of mind. It’s great to hear that your technician was thorough, reassuring, and took the time to walk you through everything. Providing prompt, detailed service and helping our customers feel confident and comfortable in their homes is exactly what we strive for. We’re also happy to know the service was both effective and reasonably priced, delivering real value is always our goal. Thank you again for your trust and for allowing us to support you and your family!
Reviewed June 13, 2026
My experience with Orkin Pest Control has been good so far. The original guy that sold me the product didn't inform me 100% about what I needed to have done. The process that Orkin put in did not work to the best of its ability. Not until later, when I had a reoccurrence of the issue, did the next person come in and say, “In order to do this, you have to remove everything and mitigate it all.” So, my current experience with Orkin is better than my past, but it cost me a lot of money to find all this out.
Reviewed June 12, 2026
Orkin has been treating our property for over a year or two. The guy who has been coming out has been doing a good job. We had a bee issue. I now haven't seen any. I would refer Orkin. They're good.
Hi Jacob! Thank you for your kind feedback! We’re so glad to hear that you’ve had a positive experience with our service over the past couple of years. It’s great to know your technician has been doing a good job and that your bee issue has been successfully resolved. We truly appreciate your recommendation and your continued trust in Orkin!
Reviewed June 11, 2026
Brian’s always on time with a courtesy text which is great. Nice guy. Also quick to respond if needed.
Hi Eric, we're thrilled to hear that Brian consistently demonstrates punctuality and responsiveness with timely courtesy texts. His commitment to efficiency and excellent service are truly valued, and we're glad it's making your experience a positive one. Thank you for recognizing his efforts.
Reviewed June 11, 2026
Service from HEARTS PEST MANAGEMENT is always good. When I got the survey email from ORKIN, I was confused until a web search told me that Hearts is owned by Orkin's parent company. Other than that, I'd have had no way of knowing. I'm disappointed that this communication from the company was not clear.
Hi Mark, we appreciate your feedback about your experience with Hearts Pest Management. We're sorry for the lack of clarity regarding the connection with Orkin. Communication accuracy is very important to us, and we'll work to ensure clearer correspondence in the future. Thank you for bringing this to our attention, and we truly value your loyalty to Hearts Pest Management.
Reviewed June 11, 2026
The technician sent out by Orkin was excellent. We originally had flying ants and that was becoming our biggest problem. They're seasonal, but Orkin helped to curb that. I'd recommend them. Orkin has been around for quite some time, and I have never heard anything bad about them at all.
Hi Kenneth, thank you for taking the time to share your experience here! We're happy to hear that our technician provided excellent service and effectively managed the flying ant issue for you. Ensuring a prompt and efficient solution to seasonal problems is at the heart of what we do. Your kind words and recommendation are deeply appreciated, and we're happy to know that we've consistently met your expectations. Thank you for choosing Orkin!
Reviewed June 11, 2026
Five stars for the actual technical service. However, scheduling is another matter. Two separate times my appointment was arbitrarily changed without my knowledge. Technician shows up and I’m not home because I don’t read minds. How do you change my appointment and not inform me of the change? Who wins in this case?
We sincerely apologize for the frustration you experienced with your appointment scheduling. We understand how inconvenient and disruptive it can be when appointments are changed without proper notification. Clear and timely communication is essential, and we regret that we fell short of your expectations in this instance. Our goal is to respect your time and provide a seamless experience from scheduling through service. Thank you again for bringing this to our attention. We value your business and appreciate the opportunity to improve.
Reviewed June 10, 2026
We talked to the manager Amanda and she explained everything, she listened to us and we feel 100% positive about our relationship with Orkin, we were struggling to understand everything that was happening. We had a couple bad experiences just because I think we're new to this but Amanda took care of us and we feel so much better. Thank you Amanda.
We’re delighted to hear that Amanda was able to provide the clarity and support you needed. Ensuring our customers feel informed, heard, and confident in their service is extremely important to us, especially when navigating something new.
Your kind words about It’s wonderful to know she helped turn your experience into a positive one.
We value your trust in Orkin and look forward to continuing to provide you with excellent service.
Reviewed June 10, 2026
I had a great experience with Orkin, thanks to Amanda! She was professional, knowledgeable, and incredibly friendly throughout the entire visit. Amanda clearly knew her stuff and took the time to explain everything while working thoroughly and efficiently. She was detail-oriented, answered all of my questions, and made the process easy and stress-free. It's refreshing to work with someone who is both skilled and personable. I highly recommend Orkin, and especially Amanda, for anyone looking for excellent service.
We truly appreciate your kind words and are delighted to hear that Amanda provided you with exceptional service. Her professionalism, expertise, and friendly approach are qualities we value greatly, and it’s rewarding to know she made your visit both informative and stress-free. Taking the time to ensure our customers feel confident and well taken care of is something we strive for on every service. Thank you again for choosing Orkin—we look forward to continuing to provide you with excellent service!
Reviewed June 10, 2026
We are a “first year” customer and the Service and application are just as promised! We Definitely recommend Orkin! We did not have a problem, however we have a pool and our property backs up to a wooded area, home to mosquitoes. All technicians have been on time, professional and experienced and the mosquito application used seems to be effective. At this time, Orkin and the Sidney, Ohio office have earned a Five Star Rating!
We’re thrilled to hear that your first year of service has lived up to expectations and that our team has delivered on what was promised. It’s especially rewarding to know that our technicians have consistently been punctual, professional, and experienced, and that the mosquito treatment has been effective for your property—particularly with the unique challenges of having a pool and nearby wooded area.
Your kind words and recommendation mean a great deal to us. We’re proud to know that both Orkin and our Sidney, Ohio team have earned your Five-Star rating, and we truly appreciate your trust in our services.
Reviewed June 10, 2026
Thank you Orkin for doing an inspection on the ground work that was done at my home for termites. I have not seen any so I believe that the initial job that was done handled my problem thank you. As time continues I hope that this has a permanent effect on the problem that was there.
We’re glad to hear that your recent termite inspection provided reassurance and that you haven’t seen any further activity since your initial service. It’s great to know that the treatment has been effective in addressing your concerns.
Our team is committed to providing long-lasting protection, and we will continue to monitor and support your home to help ensure your termite issue remains under control.
Reviewed June 10, 2026
Very poor office service. I paid $300 in full for services in advance. Check cleared my Wells Fargo account overnight. I was notified over 2 weeks ago from Franklin Office that my check was NSF. Not the case at all. I provided evidence of my check clearing & posting to my account. I wrote a letter to office manager and provided copies of payment. My online account with ORKIN still reflects a balance due and office manager has yet to reply to my letter. The field technician is fantastic. Note: ORKIN & I both use Wells Fargo. This could be easily resolved with a phone from ORKIN to Wells Fargo.
We understand how concerning it is to receive an NSF notification when your payment has already cleared, and we truly appreciate you providing documentation to support this. This is certainly not the level of service we strive to provide, and we regret the lack of follow‑up from the office. We’re glad to hear that your field technician has provided excellent service, and we will be sure to share your positive feedback with them as well.
Please know that we value your business and appreciate your patience as we work to make this right.
Thank you again for your feedback.
Reviewed June 10, 2026
The tech Donnie that came out was wonderful. But I was lied to by Eric in customer service that put me on EZ and I wasn’t informed of this and it messed up my bank account, so I canceled everything! Just be honest customer service.
We appreciate you bringing this to our attention and are truly sorry for the impact this situation had on you.
Reviewed June 10, 2026
I went with the mosquito control. This is my second service and it has been great so far. Justin has been my main pest man and he has done a phenomenal job. He has arrived within the scheduled time. He has communicated through every step.
We’re delighted to hear that your mosquito control service has been working well and that your second visit has continued to meet your expectations. It’s especially great to know that Justin has provided phenomenal service—arriving on time and communicating clearly throughout each step of the process.
At Orkin, we strive to deliver consistent, high-quality service, and it’s wonderful to hear that Justin is making your experience both effective and seamless.
We truly appreciate your trust in us and look forward to continuing to keep your home comfortable and protected. Thank you for choosing Orkin!
Reviewed June 10, 2026
My experience was absolutely phenomenal, the tech was very informative and helpful. Can I please have the same tech whenever I need service, I hate that I can't remember his name at the moment. However I haven't seen any sightings yet... hoping this stays the same.
We’re thrilled to hear that your service was phenomenal and that our technician provided such informative and helpful support. Delivering clear communication and quality service is very important to us, and it’s great to know that your experience reflected that.
We completely understand wanting to have the same technician for future visits, and we’ll certainly do our best to accommodate your request.
It’s also wonderful to hear that you haven’t had any sightings—we hope it stays that way as well! Thank you again for choosing Orkin and for your kind feedback.
Reviewed June 10, 2026
Orkin came out and helped with what I needed. I used them once last year for a bee issue. I just called them again this year for ants. It has been easy. The reps have been great.
Hi Sarah! Thank you for sharing your experience! We’re glad to hear that we were able to help with your pest concerns both last year and again this year. It’s great to know the process has been easy and that our team has provided a positive experience each time. We truly appreciate your continued trust in Orkin and look forward to being there whenever you need us!
Reviewed June 9, 2026
Orkin comes twice a year, and they let us know. We're usually home, so it's not an issue. Christopher is our normal guy. He has been coming for years. He just texts us before he comes. He's very personable and informative. I enjoy talking with him. He's a good person. The customer service follows up and let us know when they're coming. It's a little expensive. I know it has gone up from when we first started, but I haven't had a huge issue with it. I went down to twice a year because it went up. It's better for us now. Otherwise, it would be too much if we had it four times a year.
Hello Jen! Thank you for sharing your feedback! We’re so glad to hear that Christopher has consistently provided personable and informative service over the years, he truly sounds like a valued part of your experience. It’s also great to know that our team’s communication and follow-up have been helpful in keeping things convenient for you. We appreciate your honest feedback regarding pricing and understand the importance of finding a service plan that works best for your needs. We’re glad you were able to adjust your frequency to something more comfortable while still maintaining the level of service you expect. Thank you for your continued trust in Orkin, we’re grateful to have you as a customer!
Reviewed June 8, 2026
Orkin has gone downhill and they are thieves. The guys they sent out were nice people, but the company's service is horrible. They would not spray the whole lawn properly. They would not remove any spiders on the outside walls. I asked them to spray for ants and the ants didn't die. I had to go buy my own chemicals to kill the ants myself. I cancelled the service after my contract was over. They accused me of owing them money when my bank statements show they automatically withdrew the amounts every month. At the end they took withdrew the money they claimed I owed them anyway; without my authorization. Now I have to fight them to get my money back. It is better to do the job yourself instead of hiring Orkin.
Hello Jesus. Thank you for taking the time to share this feedback. I’m very sorry to hear about your experience and understand how frustrating it must have been to feel that the service did not meet your expectations. What you described, including concerns about the quality of treatment, unresolved pest issues, and especially the billing and withdrawal situation, is not the level of service or transparency we aim to provide. Your experience does not reflect our standards, and we regret the inconvenience and stress this has caused you. We appreciate you recognizing the efforts of the technicians, and we sincerely apologize that the overall service and follow-through did not match that positive interaction. Concerns regarding billing accuracy and unauthorized charges are taken very seriously, and this is something that should be addressed promptly and thoroughly. Thank you again for bringing this to our attention. We truly regret that this was your experience and appreciate the opportunity to learn from your feedback.
Reviewed June 8, 2026
I'm happy with Orkin's service. My most recent experience was good. The tech listened to me and then did exactly what we talked about. We had to get accounts straightened out between my daughter's home that I used to manage for her and my new account. So, I spoke to somebody locally about that, and we got that worked out, so we could keep our contact information separately. I would recommend Orkin.
Hi Todd! Thank you for sharing your experience! We’re so glad to hear that you’re happy with our service and that your most recent visit went smoothly. It’s great to know your technician took the time to listen and follow through on exactly what you discussed. We’re also pleased our team was able to quickly resolve the account details for you and your daughter. We truly appreciate your recommendation and your trust in Orkin!
Reviewed June 7, 2026
I just got Orkin recently as a preventive measure. They came out and treated our property and I noticed a difference on the outside the last time I checked.
Hello Pedro! Thank you for choosing Orkin and for sharing your experience! We’re glad to hear you’re already noticing a difference after your initial preventive treatment. Taking proactive steps is a great way to stay ahead of pest concerns, and it’s wonderful to know our service is making a positive impact. We truly appreciate your trust in Orkin and look forward to continuing to support your home.
Reviewed June 6, 2026
Orkin is doing great. They've been very accommodating. They did what I paid them to. The tech knows what he's doing. He is very good. He gets the job done, and he's in and out. He is pleasant and professional. Our pest situation has improved dramatically since having their service.
Hello Michael. Thank you for your kind feedback! We’re so glad to hear that you’ve had such a positive experience with our service. It’s great to know that your technician has been accommodating, efficient, and professional, and that you’ve seen a noticeable improvement in your pest situation. We truly appreciate your trust in Orkin and your recognition of our team’s efforts to get the job done right.

Reviewed June 5, 2026
Made the mistake of having them come out and make my house "bat proof". Apparently that means tons of silicone and bent metal. An absolutely horrendous job. Then they want 4k. What a joke.
Hello Jacob. We’re very sorry to hear about your experience, and we sincerely apologize for the frustration this has caused. This is not the level of workmanship or service we strive to provide, and we understand your disappointment, especially given the investment involved. Your concerns regarding the quality of the work and pricing are taken very seriously. We hold our teams to high standards, and what you’ve described falls short of those expectations. We appreciate you bringing this to our attention, as it allows us the opportunity to address the situation and make things right. Thank you for your feedback, it’s invaluable in helping us improve and better serve our customers.
Reviewed June 5, 2026
Orkin was amazing. They went to my house because I have an ant problem and they were very fast and professional. The guy told me what he was doing, and when he was done. Then he gave me the contract that we signed and he explained everything.
Hi Daniel! Thank you for sharing your experience! We’re so glad to hear that your technician provided fast, professional service and took the time to clearly explain the treatment and your agreement. Transparency and communication are so important, and it’s great to know that stood out during your visit. We truly appreciate your trust in Orkin and are grateful for the opportunity to help with your ant concerns!
Reviewed June 4, 2026
MELODY: Yes.
Hello Melody! Thank you for your kind feedback. We’re so glad to hear that you’ve had a positive experience with both our customer service team and technicians. It means a lot to know that everything has been running smoothly and meeting your expectations. We truly appreciate your trust in Orkin and look forward to continuing to provide you with dependable, quality service.
Reviewed June 3, 2026
We had an amazing Orkin tech. A new tech came and he did an awesome job. His name was Jason. Normally, our schedule is set up where they'll let me know when my next appointment is, and then I'll call if I need to change it. We have issues mainly with just spiders. It's nothing too major. I like the convenience of the service. It works better than me just spraying around the house myself. I don't have to worry about killing any more spiders. Orkin has friendly staff, and they're easy to work with.
Hi Becky! Thank you for taking the time to share your experience. We’re so glad to hear that Jason made such a positive impression and delivered excellent service. It’s great to know that the convenience of scheduling and the effectiveness of your treatments, especially for spiders, have made things easier for you. We truly appreciate your kind words about our team and your trust in Orkin. We look forward to continuing to provide you with service you can rely on!
Reviewed June 2, 2026
After paying for monthly spray service for years, with constantly recurring mouse turds, they now want $4k to fill up the points of entry. Minimal research tells me the average cost for this service is $500-2,000. Why so much, Orkin? Is it because I'm in Traverse City? We should expect astronomical pricing from the Orkin branch in Traverse City? Is it because your inspector has such an elite education in filling mouse holes? Her cost to Orkin is $2,500-3,000 per visit?
That alone spells bad business. Is it because you know we won't need your useless spray service anymore, so you have to build a couple of years of lost business into the price? You are screwing us ALL over by spray, spray, spray, always knowing but never mentioning that this problem will never go away with spray. Or is it because my house is under contract and you know I MUST hire a service? Funny, I would think the service I'm already working with would give me a fair shake. You call yourself the experts. Yes, the experts in systematically screwing their clients over. And yes, this review is on its way to Google and every platform I can find.
Hello Kristan. Thank you for taking the time to share your experience. I’m truly sorry for the frustration and disappointment you’ve felt, especially after being a long-term customer. That’s certainly not the experience we want for you. We understand your concerns regarding both the recurring issue and the pricing provided for exclusion work. Rodent control can sometimes require a different approach than routine spray services and addressing entry points is often a critical next step. That said, we never want you to feel caught off guard or question the value of a recommendation. Pricing can vary depending on a number of different factors, but you deserve a clear, transparent explanation of what’s being proposed and why. We also sincerely regret if it felt like this solution wasn’t discussed sooner. Our goal is always to provide honest, proactive guidance so you can make informed decisions. We’re truly sorry for the frustration this situation has caused and for falling short of your expectations. We sincerely appreciate you bringing these concerns to our attention and for giving us the opportunity to work with you to address and resolve these issues. Your trust is important to us, and we are committed to making this right.
Reviewed June 2, 2026
I’ve had a good experience with Orkin. The techs were on time. They did what they were supposed to do. So far, I'm happy with Orkin. I was having problems with the ants, and it's not nearly as bad. And in the summertime, I realized they’re not gonna get rid of all the insects. But I'm satisfied with their service. I'd recommend Orkin.
Hello George. Thank you for sharing your experience with Orkin. We’re truly grateful for your kind feedback and recommendation. It’s great to hear that our technicians have been punctual, thorough, and effective in helping reduce your ant concerns. We also appreciate your understanding that pest activity can vary with the seasons, and we’re glad to know you’re satisfied with the service you’ve received so far. We value your trust in us and look forward to continuing to support your home.
Reviewed June 2, 2026
I've been bragging about Orkin. Their customer service has been amazing. You could always tell when they're smiling through the phone as well. The gentleman who reached out to me as far as us going with Orkin was very professional and courteous, and so were the technicians. The young lady who came out and did the section for the termites was a very nice young lady. She pointed out a few things that were not previously mentioned. The pricing is fair too. We had another pest control company and, for the initial, that is what we were paying every other month.
Reviewed June 1, 2026
I saw an Orkin truck in the driveway of my neighbor across the street. He started working there and I told him that I'd give Orkin a call. I've been using their service for the last couple of months and recently, I had a termite inspection, then I had a preventative put in the yard. Their reps were very accommodating in scheduling the service, and their tech who came out was informative and professional. Since the service, I haven't seen any pest activity. They put the thing and they won't check it for a year. The price was a little high but they were excellent on all counts.
Hi Sandy! Thank you for choosing Orkin and for sharing your experience! We’re so glad you gave us a call and that our team was able to provide accommodating scheduling, professional service, and clear communication throughout your termite inspection and preventative treatment. It’s great to hear you’ve already seen a difference with no pest activity, providing that peace of mind is exactly what we strive for. We also appreciate your honest feedback regarding pricing, and we’re grateful you still found value in the quality of service you received. Thank you for trusting us to protect your home, we truly appreciate the opportunity to serve you!
Reviewed May 31, 2026
I needed something quick and professional. I went with Orkin, and the first service we had was great. But during the follow-up service on a Saturday morning, the guy was a little bit rude. The tone was very rude when he was responding to my mother. Hopefully, they don't send him out this Thursday. The last experience made me consider to reach out to other service providers. There are other competitors with better price.
Hello Roberto. Thank you for sharing your feedback, we truly appreciate you choosing Orkin. We’re glad to hear your initial service met your expectations, but we’re very sorry to learn about your recent experience. What you described is not the level of professionalism or courtesy we expect from our team, especially when interacting with you and your family. Your feedback is important to us, and we take concerns like this seriously as we work to ensure every visit reflects the respect and service our customers deserve. We sincerely appreciate you bringing this to our attention and for giving us the opportunity to serve you.
Reviewed May 30, 2026
Orkin is a major brand and we felt comfortable going with somebody with size as opposed to a small firm. As far as scheduling, we've always been on a regular basis and we never have an issue with scheduling. The technicians have always been good.
Hi Kevin! Thank you for choosing Orkin and for sharing your experience! We’re honored you felt confident trusting a nationally recognized team, and we’re glad to hear your service has been consistently reliable. It’s great to know scheduling has been smooth and that our technicians have continued to provide quality service. We truly appreciate your feedback and the opportunity to serve you!
Reviewed May 29, 2026
The technician was very informative. He was a really nice guy. It wasn't his normal route, but he was very polite and did a good job. I had ants. I had Orkin before, and then I quit, and then I went back to it. Now, I'm going to do it all the time. I got a doggy now and I can't set out ant traps. I'll need Orkin for mice control in the winter as well. Scheduling the service has been great. I work from home, so I'm always home. So whenever they text, I'm always here. It's always been excellent every time they've come.They put things on their little feet and come through the house. I have hardwood floors, but no big deal. They're really good. They're really informative about what they're doing.
Hello Cherie. Thank you so much for your thoughtful review and for choosing Orkin again, we truly appreciate your continued trust in us! We’re glad to hear your technician made a positive impression and took the time to be informative, courteous, and thorough, even while covering an unfamiliar route. It’s great to know our communication and scheduling have been convenient for you as well. We’re especially grateful to support your home and family, including keeping your space safe with your dog in mind. Thank you for sharing your experience and for allowing us to help with your pest control needs throughout the year.
Reviewed May 28, 2026
Orkin is not a service that I will look into again. They charged me a different amount and never took the time to call to tell me this poor customer service. The techs that I had was amazing. The administrative needs to work on better customer service.
Hello Renee. Thank you for taking the time to share your feedback. I’m truly sorry to hear about the confusion around your billing and the lack of communication you experienced—that is not the level of service we want for our customers. We do appreciate you recognizing the work of your technicians, and we’re glad they made a positive impression. At the same time, your concerns regarding our administrative and customer service experience are taken very seriously. We understand how important clear communication and consistency are, and we regret that we fell short in this area. Your feedback helps us to continue to improve moving forward.
Reviewed May 28, 2026
Orkin Pest Control was one of the first ones that popped up. I've been their customer for almost a year. The technicians come out on a routine. It's every two months. All of them have been great.
Hello Ada! Thank you for choosing Orkin and for being a valued customer! We’re glad to hear your routine service has been consistent and that our technicians have made a great impression. We truly appreciate your support and look forward to continuing to serve you!
Reviewed May 27, 2026
Orkin did their outside service and it was fine. They schedule the service quarterly, and they let me know when they're coming out. Everything's fine.
Hi Greg! Thank you for taking the time to share your experience with us! We truly appreciate your feedback and are glad to hear that your service has been smooth and reliable. It means a lot to know our team is keeping you informed and meeting your expectations.
Reviewed May 22, 2026
The advertising was right in front of my face online, and Orkin was the first one that answered, which was why I went with them. I was having problems with ants and wasps, and since the techs came out, the ants are fine. But we still have some issues with the wasps, which is an outside issue. I called this morning, and Orkin fit me in for tomorrow morning. So, they took care of it quickly. The techs were very knowledgeable, and they just got to business. It was very pleasurable working with them.
Hello Jesse. We appreciate you sharing your experience and for giving Orkin the opportunity to assist with your pest concerns. It’s great to hear that our team was responsive from the start and that your ant issue has been successfully resolved. We’re glad our technicians made a positive impression with their knowledge and efficiency, and that scheduling your recent follow-up was quick and convenient. At the same time, we understand how frustrating it can be to still have wasp activity, and we’re committed to continuing to address that concern until it’s fully under control.
Reviewed May 21, 2026
Completely unreliable. I paid over $5000 nearly two years ago. They have not been back. That money was supposed to cover 5 years of protection. No one has checked the bait traps since over two Christmases ago. The agent is named Wesley. During the past two years another agent came in to tell me Wesley did not look in my attic so it was going to cost me more. BS. They have scammed me for way too much money. DO NOT TRUST ORKIN, BEAUMONT, TEX.
Hello Dianna. We are truly sorry to hear about your experience and understand how upsetting and frustrating this situation must be, especially given the significant investment you made expecting long-term protection. This is not the level of service we aim to provide to any of our customers. Your concerns about the lack of follow-up service, communication, and the condition of your termite protection plan are very serious, and we sincerely apologize for the inconvenience, confusion, and disappointment this has caused. You should feel confident and supported in the service you received, and it’s clear we fell short of those expectations. We also regret the conflicting information you were given and understand how that would add to your frustration. Your trust is important to us, and we deeply regret that your experience has led you to feel otherwise.

Reviewed May 16, 2026
Absolute nightmare from start to finish. Called Orkin and the insects are still running around like they own the place. One clown showed up, sprayed some stinky chemical, said everything would be gone in two weeks, then disappeared. Nothing changed, except now it stinks inside the cabinets too. They completely ignore the contract terms, keep charging my card every month without any notice, and never informed me about anything. After I refused to pay the last 190 dollars, they sent me to collections. Calls go unanswered, the app says "completed," while the problem is worse than before. Completely scammed. Wasted over six hundred dollars. Never using them again, and I warn everyone to stay far away.
Hi Dim, we're sorry to hear the disappointing experience you've experienced with our services. The challenges with the pest treatment quality, contract transparency, and customer support are not what we committed to. Your feedback regarding the continual charges and communication issues is crucial to us. We truly value this feedback and will use it to help strengthen and improve future experiences.
Reviewed May 15, 2026
Orkin has been MORE than patient with us. Our bill was sent to collections, so I assumed Orkin would no longer do business with us. BUT I WAS WRONG! Folks, if you pay your past due, even if it went to collections, they will still work with you again! I spoke on the phone to an Amanda, and I want to give her a shout out. Through the whole long phone call, she made me believe that she actually cared for us. And that's hard to come by these days. KEEP IT UP WITH HOW YOU TRAIN YOUR PEOPLE, THEY ARE DOING EXCELLENT!
Hello Melissa! Thank you so much for sharing this incredible feedback. We truly appreciate your kind words and your willingness to give us another opportunity to serve you. It means a great deal to hear that our team was able to support you with patience and care throughout your experience. We’re especially grateful for your recognition of Amanda. Delivering genuine, compassionate service is something we work hard to instill in our team, and your feedback reassures us that we’re on the right path.

Reviewed May 13, 2026
By far the worst customer experience ever! I transferred my service over a month ago, have had about 10 phone calls and I still can't get anyone to just set up an appointment. It's been a nightmare experience!!!!
Hello Ashley. We’re very sorry to hear about your experience and truly regret the frustration this has caused. Having to make repeated calls just to schedule an appointment is disappointing and not the level of service we aim to provide. We understand how stressful and exhausting this situation must have been, especially after transferring your service and expecting a smooth transition. Your feedback is important to us, and we sincerely apologize for the inconvenience and lack of resolution you experienced.
Reviewed May 13, 2026
They very good on phone to take you credit card number. After that is the nightmare, they've charge me service. No good. I spend so much time on phone and my issue not resolved? Bug and financially.
Hello Olivier. Thank you for sharing your experience. We’re truly sorry to hear about the frustration you went through after your initial call. That is not the level of service or communication we strive to provide, especially when it comes to billing concerns and resolving issues promptly. We understand how upsetting this can be, both financially and emotionally, and we regret the time and effort you had to spend trying to get answers. Your feedback is very important to us, and we take concerns like this seriously as we work to improve our processes and customer experience.
Reviewed May 13, 2026
Orkin Pest Control has been professional, pleasant to deal with, very thorough, and effective. We went to them from a previous pest control company that did not do as good a job as we wanted, and they took over the location and have been outstanding. They seemed more professional, knowledgeable, and thorough at what they were doing. They sent a gentleman out who looked at our location, saw the things that we were dealing with, and gave us some suggestions and options for service, and set up the initial visit. After that, it has been on an automatic schedule.
Orkin has been very thorough and effective at what they've done. All their technicians that have been out have been fantastic. The gentleman who has been the guy that is in charge was very professional, identified issues that we were having with our previous pest control company without me even having to tell him anything, and they took care of all that. We went from having some issues to zero.
Hello Jeff. Thank you for your thoughtful review and for choosing Orkin! We’re glad to hear our team has provided professional, thorough, and effective service. It’s especially great knowing your technician identified and resolved past concerns, bringing you from pest issues to none at all. We truly appreciate your trust and look forward to continuing to serve you!
Reviewed May 11, 2026
Another five star review for you and your wonderful work Jeff. I appreciate you being so thorough with my pest control and for explaining to me about trimming my tree back so that the squirrels don't get to my house or mice or whatever. I appreciate that very much that you took the time to explain to me why I need to do such thing and I wanted to say thank you because you were polite. You were on time. You were quick. You seem to know your stuff and I just wanted to say thank you. Another fine job done by Orkin.
Hi Tracey! Thank you for your wonderful feedback and for sharing your experience with us. We're thrilled to hear our technician, Jeff, provided thorough service and took the time to offer valuable advice on pest prevention related to tree trimming. It's fantastic to know you found the service to be polite, punctual, and efficient. Your satisfaction and trust in Orkin mean a lot to us. Thank you for choosing Orkin, and we look forward to continuing to serve you!
Reviewed May 10, 2026
I hired Orkin for a flea infestation. The tech came, said he saw a flea, and treated. Two weeks later, he treated again. Absolutely zero results. I asked the service manager why they weren't using an IGR. He said "Why, we'll just kill them all?" I've since talked to other exterminators who said "That's exterminator 101". You can't kill the pupae, they live in the carpet and emerge when they emerge. You have to break the life cycle. By not using an IGR for 6 weeks, they allowed a MASSIVE breeding cycle to happen. I'm now on 6 MONTHS of this infestation. Orkin is responsible for the equivalent of malpractice. It has cost me thousands of dollars and months of my life.
Hello Randy. We’re truly sorry for the prolonged and frustrating experience you’ve described. Dealing with a flea infestation is stressful enough, and we regret that our service did not provide the results or communication you expected. Your concerns about the treatment approach are taken seriously, and this is not the experience we aim to deliver. We regret the stress and disruption this caused and acknowledge how unacceptable this experience was.
Reviewed May 8, 2026
I called a couple of companies, and then they charged us $600, $500, or $400, and that was just out of my price range. Orkin gave us a bone to help us out and get rid of the problem we had. They helped us set a perimeter around our house. I killed 10 little mice with my snappers, and Orkin killed about 5, but I'm pretty sure we eradicated the rats. They did a great job and spread the positivity of Orkin. They're very, very workable. Also, the price is pretty good. It's a good deal. The quality of the technicians was pretty good. But the tech who came out needed to have a ladder. He had to use my ladder, and he kept complaining about, “They don't allow us to have a ladder.” Other than that, he did an awesome job.
Hello Mario. Thank you for sharing your experience! We’re glad we could work within your budget and help you put an effective plan in place to address the issue. It’s great to hear the service made a difference and that you were happy with the overall value and technician support. At the same time, we appreciate you bringing the concern about the ladder to our attention. That’s certainly not the experience we want for our customers. Thank you again for choosing Orkin and for sharing such thoughtful feedback, it’s wonderful to hear that you had an overall positive experience.
Reviewed May 7, 2026
Orkin does a great job. I only use the service four times a year, and they did the first one in spring about three weeks ago. The tech sprayed all around the house and around my garage. I've had the same guy for years, and we have a good relationship. I have the schedule set, and Orkin sends me a text a couple of days ahead of time. If I have to change it, I let them know, but I never have to change it. Most of the time, when I'm working, I'm not even home. I trust them with everything they do, so I have no issues whatsoever. But the last time, I happened to be home when the tech came.
Since I started with Orkin, the pest activity has been a lot less than what it was. I started using them when I had a bee infestation, and I just stayed with it. I've never had any bees since then. The bees actually came into the house, and that's the only time they ever had to come inside the house. Other than that, it's all outside spraying. Orkin takes care of all the other bugs, too. I have a direct debit, so the payment comes right out of my account. I've always been happy with Orkin, and I've referred them to other customers.
Hello Frank. We truly appreciate you taking the time to share such detailed feedback about your experience with Orkin. Hearing how our service fits seamlessly into your routine and continues to meet your expectations means a great deal to us. It’s wonderful to hear that your technician has provided consistent, reliable service over the years and that you’ve built such a strong relationship. We’re also glad our scheduling and communication have made things easy and convenient for you. We’re especially pleased to know that your pest concerns, like the bee infestation, were effectively resolved and that you’ve seen lasting results. Your confidence in our team, even when you’re not home, means a great deal to us. Thank you as well for your referrals and for being such a loyal customer.
Reviewed May 6, 2026
BEWARE!! I am very disappointed and upset; I am a fairly new widow and have had a broken hip and another surgery recently; a handyman working at my house said, "I think you should have a pest control service, you have 14 wasps nests around your house". I said, "I have a pest control service", but had wondered about the wasps and carried wasp spray outside all the time. I'm angry; since my husband died suddenly, I've had so much to do. I thought that Orkin was a reputable company that would be able to do their job without supervision. Instead, they've taken advantage of me.
I'm going to see if there's a state agency that I can report them to. Here I am, an older woman and woman who has major health issues; what a great person to take advantage of. I even reported this to a woman who called to confirm an appointment (which I cancelled!) She said her manager would call me today! He never called!! Scam from a major company!
Hello Linda. Thank you for taking the time to share your experience. We are truly sorry for the distress and frustration this situation has caused you, especially during such a difficult and overwhelming time. This is not the level of care or service we ever want our customers to feel they’ve received. We take your concerns very seriously, including the lack of follow‑up you were promised, and we regret that this added to your disappointment.
Reviewed May 6, 2026
Orkin came to my home today for pest control for Ants. Keston the technician did a thorough good job. He listen carefully and went to work. Hopefully he is my technician going forward.
Hi Jane! Thank you for sharing your experience with us! We’re so glad to hear that Keston provided thorough and attentive service during your ant treatment. Taking the time to listen and address your concerns is exactly the level of care we strive to deliver.
Reviewed May 5, 2026
Orkin came out for the first time on April 1st, and then the second time was on May 1st, which was part of their package. They come 30 days after the first time, and then every two months after that. Three people came out because one was training. They've been polite and respectful. They respected my property and my home. They were nice. I haven't seen any ants and wasps. They pretty much treated a lot. I really don't see anything that I've seen before. From the time that I called Orkin at 9:30 at night to the time that they came for the services, they've been great. There were no communication issues. The payments have been fine. It was great pricing for what they offered. They told me what they were going to do, and they did it. I was able to ask questions.
Hello Tara. Thank you for sharing such a detailed and thoughtful review! We’re so happy to hear that your experience with us, from your initial call to your ongoing service, has been a positive one. It’s great to know our team was prompt, communicative, and respectful of your home, and that they took the time to walk you through the process and answer your questions. We’re especially glad to hear you’ve seen such a noticeable improvement in pest activity, that’s exactly the kind of peace of mind we strive to provide. We truly appreciate your kind words and your trust in Orkin!

Reviewed May 4, 2026
We called Orkin to help with a mouse problem in our home. They said we needed a $4500 mouse guard around our siding to prevent the mice from entering our home. This was almost a year ago and we still have mice getting in. I have had them come out multiple times since, and their communication is terrible. They always say someone will call me to schedule another visit, but no one ever calls and they just show up unannounced. For almost $5000 I expected this mouse guard to work at preventing mice. Also, I have spoke with management and they were very rude to me. I would never recommend Orkin to anyone.
Hello Katie. Thank you for sharing your experience with us. We’re truly sorry to hear about the continued mouse issues and the frustration caused by missed expectations and poor communication. This is not the level of service we strive to provide, especially after such a significant investment. Your concerns are important to us, and we regret that you felt unheard and unsupported. We appreciate you taking the time to share this feedback, as it highlights areas where we must do better.
Reviewed May 4, 2026
Orkin comes out every two months but the last time the tech came out was five months ago. They've changed the techs a few times. But the guy who usually comes have been with them for a while now. He’s awesome. We’ve been with Orkin for about a year and our experience has been great. They do a good job and it works.
Hello Velda. Thank you for your feedback and for being with us over the past year! We’re so glad to hear that your overall experience has been a great one and that your technician has made such a positive impression, having someone you trust truly makes a difference. We do apologize for the gap in your recent service, as we understand how important consistency is. We appreciate you bringing this to our attention, and we’re grateful for your continued trust in our team. It means a lot to know our services are working well for you.
Reviewed May 3, 2026
Scheduling my service with Orkin was easy. The interactions I've had with the technicians have been positive ones. There's been an improvement in the pest activity since their service began. I appreciate them completing their scope of work and having good customer service.
Hello Robert. Thank you for sharing your experience with us! We’re so pleased to hear that scheduling your service has been easy and that your interactions with our technicians have been consistently positive. It’s especially great to know you’ve seen an improvement in pest activity and that our team has delivered both quality service and strong customer care. We truly appreciate your kind words and your trust in Orkin, it means a lot to our team.
Reviewed May 2, 2026
I liked that Orkin lowered their price. Everything was good with the pest control tech that came out for the service. They had to come back out because there was a rodent in my house. I'm new to all this rodent stuff. I don't have these problems where I used to live. I had a rat problem because of neighbors, and I had to pay 5 grand to get my house totally trapped, and that was done.
Hello Lisa. Thank you for sharing your experience with us. We’re glad to hear you were satisfied with the service and technician, and that our team was responsive in following up to address the rodent issue. We understand how stressful new pest concerns can be, and we appreciate the opportunity to help support you every step of the way.
Reviewed May 1, 2026
We used Orkin because we had a mouse problem. Sean was the tech and he has been fantastic. After the first trip, there had been a significant improvement.
Hello Alexis. Thank you for sharing your experience with us! We’re so glad to hear that Sean has made such a positive impact and that you saw a significant improvement after the initial visit. Dealing with a mouse problem can be stressful, and it’s great to know he was able to provide effective support right away. We truly appreciate your feedback and your trust in our team, it means a lot to us.
Reviewed April 30, 2026
Been with Orkin almost one year. Paid over $3k for a five year pest and termite control service at time of sale by a rep who was in my home. Left a reputable pest control service after 11 yrs of service, for Orkin, who was sold to me as phenomenal. I have seen them three times in the last year. I can never get a call back from my local office. I call customer service and they put me on hold while they call my local office, and they also get no answer. They actually took an unauthorized charge on my credit card for $146 for pest control services which I was told was already paid for, for the next five years. I had to change my credit card number so this could not happen again.
I have spoken to their general customer service reps at least five or six times. Finally, a customer service rep put an inquiry in to the Regional Manager two days ago and still nothing. This is after leaving several messages with my local office, talking to cust svc reps saying they put in requests for the office to call me back. They never called. And to top it all off... I was told almost after one year that my email address was incorrect. I just tried my local office about 15 min ago to no avail. My next step the BBB.
HI Mr. Hollinger, thank you for sharing your experience, and I'm sorry for any inconvenience. Your experience with communication issues and billing complications isn't typical of our service standards, and we apologize that our service hasn't met your expectations. We thank you for highlighting these matters; they contribute to improving our services.
Reviewed April 30, 2026
If I have an issue, Orkin always sends somebody out. Their location isn't necessarily centralized to me, so it's a pain for them to get to me. But whenever they can get it scheduled, they're out in a pretty timely fashion. So I'm satisfied. Their tech comes out bi-monthly or as needed. It's the same guy and I like it because they're entering my home and that's a big thing to have the same person constantly instead of having a number of people come to your home. The tech works outside as needed and I typically just have him do the inside as well.
Thank you for your continued trust and for sharing your experience with us. We truly appreciate your patience with scheduling, especially given the distance from your location, and we’re glad to hear our team is still able to respond in a timely manner when you need us. It’s also wonderful to know that having the same technician has made you feel more comfortable. Consistency and trust are so important when welcoming someone into your home. We’re grateful for your satisfaction and for the opportunity to continue supporting your pest control needs.
Reviewed April 29, 2026
Orkin is a really good company and I’d encourage others to use them. They were recommended by the person that formerly lived in my house and they've used them for 20 years. I have them for a month now and the service has been wonderful. They're excellent and easy to work with. They also have good pricing. They're very congenial and well-dressed. The tech who came out to spray, Josh, answered a lot of questions and I couldn’t ask for anyone better. He was very caring and thorough. Also, the pest activity in my home has gone way done, probably 90% better, after one treatment.
Hello Tom. Thank you for your kind review and recommendation. We’re so glad to hear you’ve had a wonderful experience with Orkin and are already seeing such a big improvement after your first treatment. Josh’s caring, thorough service and willingness to answer your questions truly reflect the level of care we aim to provide. We appreciate your trust and look forward to continuing to serve you.
Reviewed April 29, 2026
I am a customer for a while now and I must say I’m pleased with the Orkin service I receive for me and my family home from Fabian who is my service technician. He has a great warmth, compassion, experienced and very knowledgeable on the service he provides. His communication is outstanding. If you choose to contact Orkin for your service needs, then I would recommend 100% Fabian. Thank you always Fabian.
Hi Myrtle. Thank you so much for taking the time to share your experience with us. We’re truly grateful for your continued trust in Orkin and are thrilled to hear how pleased you are with the service Fabian provides. His warmth, compassion, knowledge, and clear communication reflect exactly the level of care we strive to deliver to every customer and their home. Your kind words and recognition like this means a great deal. Thank you again for your recommendation and for being a valued member of the Orkin family.

Reviewed April 25, 2026
I’m extremely disappointed with my experience with Orkin. Two weeks ago, I spoke with Calista **, Customer Service Specialist at the Orkin Tacoma branch, who specifically arranged for a fogging treatment due to ongoing cockroach issues that had not been resolved over several months. She went over the full plan with me and emailed detailed prep instructions, so I spent several hours completely emptying my kitchen, removing toys and bedding, and preparing my home exactly as instructed for a fogging service.
When the technician, Wesley **, arrived, he was not informed that he was scheduled to perform a fogging treatment and did not have the necessary equipment. He was professional, respectful, and immediately apologetic. He made multiple attempts to contact the office, including trying to reach Calista **, to clarify the situation. It was then confirmed that the appointment had not actually been set up as a fogging service, despite what I had been told and prepared for.
What stood out most in a positive way was Wesley’s response to a situation that was not his responsibility. He returned to my home the next day even though he was not originally scheduled to help me, and Orkin was not willing to send another technician. He came in on his day off and completed a thorough treatment using spray and bait, doing everything he could to help resolve the issue. Wesley should absolutely be recognized and recommended for his outstanding customer service, professionalism, and genuine effort to correct a mistake he did not cause.
While I appreciate Wesley’s efforts, the miscommunication and lack of accountability from Orkin caused a major inconvenience. I prepared my entire home based on incorrect information and had to make additional arrangements to get the fogging service I originally requested. This experience was frustrating and avoidable, and I hope Orkin improves its internal communication so other customers do not go through the same situation. If I could, I would give Wesley 5 stars and the Tacoma Branch zero stars.
Hello Elaine. We’re truly sorry for the frustration and inconvenience caused by the miscommunication surrounding your service, especially after the extensive preparation you completed based on incorrect information. That should not have happened, and we regret the disruption this caused to your home and schedule. We sincerely appreciate you recognizing Wesley for his professionalism, accountability, and willingness to step in, even on his day off, to help address the issue. His dedication reflects the level of service we strive to provide. At the same time, we acknowledge that the breakdown in scheduling and communication was unacceptable. Your feedback is taken seriously, and we are committed to improving our internal processes to prevent this from happening again.
Reviewed April 25, 2026
Initial termite inspection extremely deficient and insufficient and inadequate missing obvious damage in major areas. Price for small home and related infestation never communicated. Felt taken advantage of as an older person and at a vulnerable time. Wouldn't recommend to anyone. Probably will have termite damage that will never be repaired even though I paid for a premium coverage. Scammed
Hello Debbie. We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your concerns. What you’ve described is deeply troubling, and we regret that our service left you feeling unheard, uninformed, and taken advantage of, especially during a vulnerable time. That is not the experience we want any customer to have. Clear communication, thorough inspections, and trust are fundamental to our commitment, and we’re disappointed to learn that we fell short in your case. Our goal is always to stand by our customers and ensure they feel respected, supported, and confident in the service they receive.
Reviewed April 22, 2026
At first, I thought that I was getting expert service but eventually I discovered that I was not. The technician was sent out at random times that conflicted with my work schedule, and when I called to reschedule, I was told that I couldn't. Every time the technician came out, I was billed. Sometimes twice in the same month. I had initially contacted Orkin for a spider and rodent problem that never was brought under control. Three weeks after I cancelled, the spider webs and evidence of mice were back. Orkin was a waste of money, and I would not suggest anyone using them.
Hello Cecil. Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration and disappointment you went through, this is not the experience we want for any customer. We understand how difficult it is to manage scheduling conflicts, unexpected charges, and ongoing pest concerns, and we regret that we did not meet your expectations in those areas. Your feedback is important to us, especially regarding communication, scheduling, and effectiveness of the service provided. While we’re sorry to hear that your concerns were not fully resolved, we appreciate you taking the time to share your experience, as it helps us identify where improvements are needed. Thank you again for your honesty.
Reviewed April 21, 2026
The gentleman that does our regular treatment, Andrew, has been our go-to guy. He's my favorite out of all of them. He's the most professional and thorough and does a proper job. I've had a few here and there that were not up to par, but he’s excellent. For the last month or two, we haven't seen any pest activity, so I'm happy for that. It took a while to get there, but I'm hoping that we're there. We're gonna keep the program with Orkin in case something pops up. However, I don't like the automated scheduling since I'm the one that has to be at property so I usually call the scheduling in myself and everything's been fine, so far.
Hi Valentina. Thank you for sharing your experience! We’re so glad to hear that Andrew has been such a reliable and thorough technician, your recognition of his professionalism truly means a lot. We’re happy to know you’ve seen great results recently and appreciate your feedback regarding scheduling. Thank you for continuing with Orkin and for trusting us to protect your home.
Reviewed April 20, 2026
Orkin came today. The technician was amazing. He was a chill guy. He did his job. He was very communicative. He was on point with my questions. Whenever I had a question, he answered them. He helped us with the pantry moths, the small ants that I have and mice. It was my first time using Orkin. They use high-quality items to get rid of the pests. They're friendly and they're very efficient with their work.
Hi Valincia! Thank you for choosing Orkin and for sharing your first experience with us! We’re glad your technician was communicative, knowledgeable, and able to address your questions and concerns. It’s great to hear you were pleased with the service and efficiency, and we appreciate the opportunity to help protect your home.

Reviewed April 19, 2026
We are having good service with Orkin here in Fort McMurray. Manu does a fantastic job in making sure everything is checked and good to go! Great job!
Hi Ezekiel, we thank you for sharing your positive experience with us! We’re thrilled to hear that Manu has been doing a fantastic job in providing thorough and reliable service in Fort McMurray. Your kind words and recognition of his work truly inspire our team. We’re delighted to be serving you well and thank you for your support and trust in us. We’ll continue to strive for excellent service!
Reviewed April 19, 2026
I always have the same guy from Orkin. He's thorough. I had showed him a few pictures of some insects that were in the house. He gave me a solution to that. He did what he needed to do, and he was very competent. He shows up on time and alerts me ahead of time. I'm on a schedule every three months. If I need them in addition to that, or to change the time to another time, I'll call and change an appointment. Orkin is a name that I knew, and I needed service quickly, and they accommodated me quickly. They're responsible. They do simple pest control for us, but if something got more invasive, they're the people to help me out.
Hello Bill. Thank you for sharing your experience with us. We’re glad to hear your technician was thorough, knowledgeable, and reliable, and that scheduling and service flexibility have worked well for you. We appreciate your trust in Orkin and are always here to help—whether it’s routine service or something more involved.
Reviewed April 18, 2026
Orkin's website was very eye-catching to me. It allowed me to feel comfortable with the idea of them coming to kill the pests in my home because I was scared of a spider. The first guy that came made the experience enjoyable. So, after that, I was like, “Yeah, I'm just gonna stick it through.” On my most recent experience, their guy walked me through what he was going to do, and from there, he did his job. He was very friendly. I have monthly service calls now, so they just come. They give a warning that they're coming between a certain time, and then they show up. The people that come out are great. They ask questions. They ask before they do anything, and they let us know that they're here for. I feel like they do great. This is their second time coming out, and the pest activity is less than what I saw before. The very first time, there were spiders back to back, but I'm starting to see them less. It's only their second time, so I gotta let the process take control.
Hi Latayjah! Thank you for sharing your experience with us! We’re glad our team made you feel comfortable from the start and clearly explained the service during each visit. It’s great to hear that pest activity has already decreased, and we appreciate your patience as the treatment continues to do its work. We’re happy to serve you and look forward to continuing to deliver great service.

Reviewed April 17, 2026
I want to update my review. I was upset about my billing. It was was more than I expected after I agreed to do only trapping only and then requested repairs. Management reached out and my issue was resolved.
Hi Pam, we thank you for updating your review and sharing your experience with us. We apologize for the confusion regarding the billing issue you encountered. We're pleased that our management team was able to resolve the situation to your satisfaction. Thank you once again for your patience and for allowing us to resolve the matter.
Reviewed April 17, 2026
My experience with Orkin was wonderful. Scheduling a service has been good and convenient. The pest activity has decreased significantly since they've been out spraying. The first time somebody came out, the experience was really good because they were very knowledgeable. The second time, I feel like the tech kind of got a little distracted. I'm okay with casual conversation, but he started talking to my husband. He was talking way too much and it was way too long to where I just left the room. He said that he did certain things, but it just made me feel like he didn't do it because he was talking so much.
Hello Alicia. Thank you for sharing your experience with us. We’re happy to hear scheduling was convenient and that you’ve seen a significant decrease in pest activity. We also appreciate your honest feedback and take it seriously, as we strive to ensure our technicians remain focused and thorough during every visit. Your comments help us continue to improve, and we appreciate the responsibility to take care of your home.
Reviewed April 16, 2026
I've been with Orkin for a few years now. They had a Camden County plan. It's like I pay a certain amount every few months. It was more convenient than paying an exterminator fee for one time. Then they come out. One time I did the mosquito treatment, and it sucked. Nothing worked. The mosquitoes were still there. But they came back out.
My pest control tech is Jamar. I've been with him for a while now. He's very understanding. You know how when you get somebody that comes to your house, you have to follow them around and make sure they're not gonna take anything. Jamar has been in my house and I have walked to the store, and left him in my house, and then come back. He knows us, and he calls. There was a mouse in the trap, and Jamar helped me. Mice are still there, but no ants, no roaches, no wasps. I still have maybe one mouse here or there, but not much.
Jen is the lady at the office. When I'm behind on my bill, or I forget, or my card is locked, I can call her or text her and say, “I forgot. My card is unlocked. Can you run the payment?” They're very good people. Orkin is a good company.
Hi Teanisha! Thank you for being a loyal Orkin customer and for sharing your experience. We’re glad to hear how much you trust Jamar and appreciate the great support from our office team as well. While no service is perfect, we’re always committed to following up and making things right. We truly value your trust and kind words about our team.
Reviewed April 15, 2026
We had somebody come out to do an inspection because we had found some termites in a tree. He came out and agreed that that was termites that were in the tree because part of the tree is dead. He went around the outside of the house. He didn't see any tunnels to indicate termites. So, we looked at the wood dividers in the cement, and they were eaten. You could see they were eaten by termites, too. So, we agreed that we wanted to treat for the termites in case we did have them. So, they came out a couple of days later. It was quick. As far as Orkin goes, it was great. They were in and out. They did their thing. If I have any issues, I would call Orkin again. I would certainly recommend Orkin to any family or friends versus the competitors that we had used in the past.
Hi Laura! Thank you for sharing your experience! We’re glad our team could thoroughly assess the situation and provide quick, efficient termite treatment for your peace of mind. We appreciate your trust in Orkin to take care of your home and your recommendation to friends and family members.

Reviewed April 14, 2026
I would NOT recommend Orkin ever. Termites are still present on places that were treated for extermination and cost for it was $7,500 dlls. Go for another company and don't waste money.
Hello Enrique. We’re truly sorry to hear about your experience and can understand how stressful and discouraging this must be, especially when you trusted us with something as serious as termite protection and made a significant investment. This is not the experience we want for any of our customers, and your satisfaction truly matters to us. We take pride in standing behind our work and are committed to addressing concerns like this with care and accountability.
Reviewed April 14, 2026
I had wasps in my house. I signed up with Orkin and I have them for a few months now. They have been super easy to deal with and the technician that they've been sending out has been wonderful. They took care of the problem pretty quickly and the service has been great.
Hi Randy. Thank you for sharing your experience with us. We’re so glad to hear Orkin has been easy to work with and that our technician was able to resolve the wasp issue quickly. We appreciate your kind words and are happy to know you’ve been pleased with the service.
Reviewed April 13, 2026
The first person they sent had no idea what they were doing and said they were done treating my two story home in less than five minutes. Called a week later to have someone else come out and was told the last worker was not trained well and was charged again and told “the bugs will go away on their own eventually” because they were adamant they had no idea what type of bug it was.
Then a third worker came out a month later and told me I had a mouse infestation but I had never seen a mouse, but I believed them unfortunately so they “treated” for mice and somehow managed to upsell a “sealing process” to my whole house which ended up taking 20 minutes and I don’t believe they truly did anything, then they upsells me into telling me I needed to buy a very expensive dehumidifier and installed it incorrectly, had to have another worker come out two more times to try to install correctly, and it still wasn’t installed correctly and I’m still paying it off when all it did was strip the paint off my walls and cause my asthma to be immensely worse. When trying to cancel services, they got very defensive and rude and demanded it was a “me” problem. No issue was ever solved until I did it myself.
Hello Kate. Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration and disappointment you encountered, as this is not the level of service Orkin strives to provide. We understand how concerning this situation must have been, especially when issues weren’t clearly explained or resolved to your satisfaction. Your feedback is very important to us and thank you for bringing this to our attention.

Reviewed April 10, 2026
I was told the termite inspection was free, the tech did the inspection and said no termite evidence. I messaged Orkin to get the report and was told by Jacob ** I had to pay $2605 for treatment to get the report (even though there were no termites). His emails were rude and condescending. I had another company do the inspection, gave the report for $100 and I’ll be getting continued service from him. Do better Orkin.
Hi Beth, we thank you for taking the time to share your experience regarding the termite inspection with us. We sincerely apologize for the confusion and frustration surrounding the report and the interaction you had with our team member. It's troubling to hear about your negative encounter, as it does not reflect the standards of professionalism and customer care we strive to uphold. We understand your disappointment and value your feedback as it helps us improve our services and communication methods.
Reviewed April 10, 2026
My mother is 89 years old. My father took care of most of all of the pest control but since he passed away, it's gotten a little out of hand. So, we hired Orkin to service our mother's home. It's a common name. We went with the recommendation to have all of the insulation in the attic and the garage removed and replaced. All of the holes and such were to be sealed. My only issue is my mother was told that they were coming back to finish the garage and they've not been back to do that. I don't know whether that was a misunderstanding on her part but she's had a mouse in her pantry since then.
I informed the man who came yesterday to do the regular spraying and he said he would let the other gentleman know. But I've not received any call back. I requested a call back from a supervisor and I've got nothing. So the experience has been positive up to the point that we got a mouse and I'm not sure the work has been done in completion. Other than that, I would recommend them to a friend.
We’re glad to hear that your experience with Orkin has been positive overall however, we’re truly concerned to learn about the unfinished work in the garage and the continued mouse activity in your mother’s home. That is certainly not the level of service or follow-through we strive to provide. We also regret that you were unable to receive a callback after requesting assistance from a supervisor—your concerns deserved a timely response.
Reviewed April 9, 2026
Knowledgeable, courteous technicians. So far, my pest issues have been resolved. Highly recommend this company for pest control services. Thank you.
Hi Eleanor! We thank you so much for your glowing review and for highly recommending our pest control services. It is fantastic to hear that our knowledgeable and courteous technicians have resolved your pest issues. Your feedback encourages us to continue providing top-notch service to all our customers. We truly appreciate your trust and look forward to continuing to meet your needs. Thank you for choosing us!
Reviewed April 9, 2026
I had field mice and a lot of flying and crawling insects. There were also scoundrels hoteling and lounging up in my attic area. I signed up with Orkin and the representative that comes for the quarterly inspection for insects and spraying is very professional. She takes care of everything and makes sure that everything is well done. She asks questions, and she wants to ensure that I'm getting the best protection. So far, it's been very well working out especially with the bugs. But they don’t' seem to be able to kill the stink bugs at all. You’re sleeping and next thing you know, you could smell one. I put all kinds of scratches on my head 'cause I thought they were on me. At one point, I wasn't able to sleep. I couldn't do anything. They had lined up inside of my closet walls from the window, and it was so many of them. If it hadn't been for my son coming with the vacuum cleaner to get them up, I would probably move out of this house. It was traumatizing.
Other than that, I've been happy with the service so far. They always get back to me or they get somebody to get back to me. Interested customers just have to make sure they are as specific as possible about the kind of service that they want, so they don't get hemmed up into other kind of situations. The salespeople do exactly what they supposed to do, sell it. They're good with that. But after the fact, you don't know what you've gotten yourself into including financing.
I've been thinking about whether to continue or not, only because I'm retiring, and I'm trying to eliminate bills. But I like being outside, and I don't like bugs. I'm trying to figure out a way to keep Orkin. It shouldn't have to be as expensive, especially when it's not eliminating some of the problem, but it's worth it. I would recommend them. But if they can't get rid of these stink bugs, we will have a major problem. Orkin needs to be able to figure out how to help with the stink bugs, because in this area, they're quite fluent.
Hello Phyllis. Thank you for taking the time to share your experience so openly. We truly appreciate your kind words about your Orkin service professional, it means a lot to hear that her professionalism, thoroughness, and care have made such a positive difference for you. We’re very sorry to hear about the distress you’ve experienced with the stink bugs. We understand how upsetting and disruptive that situation can be, and it’s certainly not the level of relief we want you to feel from our service. Your feedback is important, and concerns like this help us identify where we need to do better and explore additional solutions to better address regional pest challenges. We’re grateful for your continued trust and for your honesty about both what’s working well and where improvements are needed.

Reviewed April 8, 2026
In the beginning it was great but unfortunately one of their service agent jeopardized my personal information and I canceled the service. Even though I canceled they send another agent and they charged me for a service I didn’t received. Called many times asking for help and no one did. Will not recommend it.
Your concerns are taken very seriously, particularly regarding privacy and billing accuracy. We regret any frustration caused by the cancellation not being handled correctly and by the lack of resolution when you reached out for help.
Reviewed April 8, 2026
Our Orkin Tech, John, was very thorough on his recent March 2026 visit, covering all of the nooks & crannies of our home and outside areas as well. We've had past issues with ant "invasions" in the spring/early summers before, and I discussed that with John. He's been here previously and always does exceptionally good work. He put up ant protection & barriers in many places, inside and around the home perimeter, as well as in cracks where ants have nests. General insect defenses were also applied, and bait boxes were placed in certain locations in the home, like under sinks and in a laundry room. John is experienced, friendly and a pro, and he represents Orkin Pest Control well.
Hi Robert! Thank you for sharing such a detailed and glowing review of John’s work during his latest visit. It’s wonderful to hear that he thoroughly covered all areas and set up effective ant protections and barriers. We are delighted to know that John's expertise and friendly professionalism left a lasting impression and provided peace of mind regarding your pest concerns. We truly appreciate your kind words about his representation of Orkin and thank you for trusting us with your pest control needs.
Reviewed April 8, 2026
Orkin's reputation and longstanding brand lives up to their service and their standing. They were very professional and quick to come out for an evaluation. The gentleman who comes by when they have the appointment to spray has been very friendly and prompt. It's been great and I have no issues at all. Whenever it's time for a service, they’d call or send me a text to let me know they're coming in. The technicians have been very thorough and informative. They've been very helpful and their work has been excellent. We have seen very few pests since they've started coming here.
Hi Eric. Thank you for sharing such thoughtful feedback! We truly appreciate your trust in Orkin and are glad our reputation and service have lived up to your expectations. It’s wonderful to hear how friendly, prompt, and thorough our technicians have been, as well as how helpful the service reminders are. We’re especially happy to know you’ve seen great results and fewer pests. Thank you for choosing Orkin, we’re grateful for the opportunity to serve you!
Reviewed April 7, 2026
Orkin has been awesome since moving to Georgia. Scott is the best. He always asks if I've seen anything and explains the best route to go to take care of the problems. I’ve been here for 2 yrs and have a weird work schedule and they are always on top of scheduling the service on a day that works best for me with no hassle. I can't recommend them enough.
Hello Victoria! Thank you so much for sharing your experience and for trusting Orkin since your move to Georgia! We’re thrilled to hear how consistently supported you’ve felt over the years. Scott will be especially glad to know his proactive approach, clear explanations, and attention to your concerns have made such a difference. We also appreciate you calling out our team’s flexibility in scheduling, making service easy and stress‑free for our customers is always a priority. Your recommendation truly means a lot to us, and we’re grateful to have you as part of the Orkin family!
Reviewed April 7, 2026
Great Service, they took their time, answered questions, and addressed my concerns. They also got to my property quickly both preparing an estimate and installing the treatment. Absolutely recommend working with them!
Hello Bridget! Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that our team took the time to answer your questions, address your concerns, and get everything taken care of quickly, from the estimate to the treatment installation! Providing prompt, thorough, and attentive service is always our goal, so your recommendation truly means a lot to us. We appreciate your trust in Orkin to take care of your home!
Reviewed April 7, 2026
We love our pest control lady. She's really good and she's like family. Every time we've gotten Orkin to come out, she's got the job done. I'd recommend them.
Hello Jaden. Thank you so much for taking the time to share this wonderful feedback! We love hearing how much you trust and value your Orkin service professional, she truly takes pride in what she does, and it means a lot that she feels like family. We appreciate your recommendation and are grateful for the opportunity to continue taking care of your home.
Reviewed April 6, 2026
The scheduling with Orkin was a little misleading and when the technician came, it got straightened out. But the service inclusions and the price were misleading as well. I thought mosquito was included, and it wasn't. Now, they signed me up for automatic payment, and I don't do that. But other than that, their price was reasonable and things went very well with the technician who came out. He was very thorough and knowledgeable. I would call them again because of the technician. He really straightened things out and did a good service. They're going to come back soon to do another treatment. But they haven't called me yet for a second visit. Overall, I would recommend them to a friend.
Hello Karen. Thank you for your honest feedback. While we’re sorry for any confusion around scheduling, service details, or billing preferences, we’re glad our technician was able to clarify everything and provide thorough, knowledgeable service. It’s great to hear he helped make things right and that you felt confident moving forward with continued treatments. We truly appreciate your recommendation and the opportunity to earn your trust.
Reviewed April 5, 2026
When I had the initial visit, Orkin saw a few things that they could address, so I was able to get a second visit two days after with another product. They sent out someone to just do an inspection, to talk to us and give us offers, and to see what our option plan is. We live in a rural area, and Orkin definitely helped a lot. They did two treatments. They did a treatment inside the home, and they did a spray outside of the home as well. Besides the treatments, they actually gave me information that I didn't know and other things to help, and they kind of explained what could have caused the issue and everything. So, they didn't just come out and spray and say, "We'll be back." They actually gave me information and answered all the questions that I have. So, I would definitely recommend Orkin to anybody.
Hi Cierra! Thank you for your great review! We’re glad our team took the time to thoroughly inspect your home, explain your treatment options, and provide helpful information along the way. It’s great to hear the inside and outside treatments made a difference and that all your questions were answered, not just treated and left. We truly appreciate your recommendation and your trust in Orkin!
Reviewed April 4, 2026
We have been off and on with Orkin for about five years. We reach out by phone and they're always polite, very helpful and try to get us in as quick as possible. We love the man that comes and does our pest control. His name is chase and he is wonderful. He's very friendly, kind and does the best to get us where we need to be with our pest control. He goes above and beyond for us.
Hi April! Thank you for your continued trust in Orkin! We’re so glad to hear how helpful and polite our team has been over the years. It means a lot to know that Chase consistently goes above and beyond to provide friendly, dependable service and make sure your pest control needs are met. We truly appreciate your loyalty and kind words!
Reviewed April 3, 2026
We found rat droppings in our house. Orkin came out, and they did a survey around the outside of the house, inside the house, and identified some areas that they'd come in. They were able to identify some areas where the rats had come in. And they went through and sprayed some sort of anti-rat deterrent stuff and identified the areas and offered that they could either repair it or we could repair ourselves to cover the holes. They did cover a bunch of them that were just easy fixes. And they put rat traps everywhere. They were really pleasant.
They were so fast. I was expecting it to take a couple of days, and they came that same day. They were very friendly, professional, and explained what he was gonna do. Then, he went and did the survey, came back, and even showed me the pictures so I could see exactly what he was talking about. ‘Cause I tore my ACL, so I'm stuck on the couch with crutches. I couldn't walk with him to see where the issues were. So, he took videos and pictures to show and explained it to me really thoroughly. The first guy came, identified the problems. The second guy came the same day, also, later, to start doing the spraying and fixing it. We haven't seen any rats inside the house since then. And my husband's been checking the traps.
The person I called on the phone initially was also super helpful and was able to find my account pretty quickly. ‘Cause, apparently, we had set it up under the property management company. She was able to switch it over to us very quickly and efficiently, and got people out here way faster than I expected. That was super nice.
Hello Laura. Thank you for sharing your experience! We’re glad our team was able to respond quickly, identify the issue thoroughly, and explain everything clearly along the way. It’s great to hear that the technicians were professional, friendly, and took extra steps to show you exactly what was done. We’re also happy our customer care team could assist efficiently and get service started right away. Thank you for trusting Orkin, we’re pleased to hear your home has remained rat‑free!
Reviewed April 2, 2026
I used Orkin in Katy. Then, I used a different service when I lived out in another area because Orkin wasn't available out there. But when I came back to Fulshear, and Orkin was still available, I went with them. So it's totally about the familiarity of the name. I am 68 years old, so I'm old school. I go with what I know, unless I've had a negative experience, which I haven't.
Orkin has been great and I've had no trouble with them. I've been using them for a couple of years now and they automatically schedule the tech's visit every three months. That's usually when I have it done. Sometimes it's just outside and sometimes it's inside. They're pretty good and so far, I've had minimal to nonexistent pest activity in the house. Sometimes Orkin will send me an notice that an Orkin guy or gal will be out at this time. They give me a week's or four days’ notice. But sometimes I have to reschedule because I'm busy. So, it's not like if you want to reschedule, hit this button. You need to call, and that's okay, but sometimes an option to do it a little bit quicker would be great. Whenever I would call them, the Orkin reps were always super polite about it. Their customer service is really helpful about scheduling.
Hello Yvonne! Thank you for sharing your experience and for choosing Orkin time and time again. We truly appreciate your loyalty and are glad to hear you’ve had consistent, dependable service with great results over the years. It’s wonderful to know our team has been polite, helpful, and accommodating whenever you needed to reschedule. We value your feedback and are grateful for your trust in Orkin to keep your home protected.
Reviewed April 1, 2026
The Orkin tech called me and said he was in the area and he wanted to know if he could come earlier or later. So, he made it more flexible with my schedule, which is crazy right now. So, I appreciated that. When I got to my home, he was already there waiting for me and explained everything that he did. He then asked if had anything that he needed to address and I appreciated that because that's not my industry. Scheduling the service with Orkin has been wonderful because I could just call the office. There hasn't been a problem at all. Since I got their service, I haven't seen any pests in my home. I had roaches when I moved but now, I don't have any roaches anymore. I referred a couple of people to Orkin and hopefully, they’ll be happy too. I checked around and it’s the most affordable. Plus, they are friendly, punctual, and professional.
Hello Sharon. Thank you for sharing your experience! We’re glad our technician could be flexible with your schedule, explain the service clearly, and make sure all your concerns were addressed. It’s great to hear you’ve seen such positive results and are now pest‑free. We truly appreciate your referrals and kind words about our friendly, professional team. Thank you for choosing Orkin!
Reviewed March 31, 2026
Orkin works well. I called them and scheduled our monthly service. I said towards the end of the month and they said that was okay. Orkin's tech was good, a nice guy and always respectful. He told me when I could go in and told me everything about it. He knows what he's doing because when I went into my house, I had thousands of those little creatures on the floor. He did a good job. I'm gonna keep using Orkin. They are good at it. Our pest activity is getting better. I'd tell other how good everything was and explain to them how it worked.
Hello Charles! Thank you for your kind feedback! We’re glad to hear that scheduling was smooth and that your technician provided respectful, thorough service while explaining everything clearly. It’s great to know you’ve seen real improvement and feel confident continuing with Orkin. We truly appreciate your recommendation and your trust in our team!
Reviewed March 30, 2026
Never satisfied with Orkin after 8 months contract. We are still having rodent at our premises. Eddie ** is the in charge for our location. He is asking just for selling us services. I’m very disappointed with the service provided by Eddie ** (supervisor). We initially hired this company to resolve a mice issue, and after several months of service, the problem still has not been resolved. Despite multiple visits, we continue to notice clear signs of activity, including strong urine odors and evidence of mice in the property. This has been ongoing for about 8 months, which is not acceptable given the scope of the service we were promised.
During a recent visit, we were informed that further work was needed, but basic steps like a full crawl space inspection and sanitation treatment were not completed at the time due to lack of proper equipment. This was frustrating, especially after such a long period of ongoing service. Communication has also been inconsistent, and we have not seen a clear or effective plan to fully resolve the issue. I am sharing my experience to help others make an informed decision. Unfortunately, based on our experience, the issue remains unresolved.
Hello Harry. Thank you for sharing your feedback. We understand how important it is to see clear progress when addressing a rodent issue, and we’re sorry that your experience has not met those expectations. Rodent activity requires a thorough inspection, proper equipment, and a clear, consistent treatment plan. We regret that key steps were not completed during prior visits and that communication did not provide the clarity or confidence you deserved. This is not the level of service we aim to deliver. We appreciate you bringing this to our attention and thank you for giving us the opportunity to improve.
Reviewed March 29, 2026
I have a contract with Orkin. They do a quarterly thing. My most recent experience with them was good. They treated my property inside and outside and it solved the problem. The tech is very pleasant, does what I ask and shows up on time and is very respectful of my house. She shows me everything that she did. The price might be a little high, but it's okay. Use Orkin.
Hello Nan. Thank you for taking the time to share your experience with Orkin. We’re happy to hear that your most recent service was effective and that your technician provided thorough, timely, and respectful care both inside and outside your home. It’s great to know she took the time to explain the work completed and made you feel comfortable throughout the visit. We truly appreciate your honesty about pricing and are grateful for your trust in us. Thank you for choosing Orkin and for recommending our services!
Reviewed March 27, 2026
I liked Orkin's reputation and how long they've been in business. Norm is amazing. He has amazing reviews. He's my kind of person. I don't have pests. My son spent the night at a friend's house and they must have been infested with bed bugs because there was a couple in his backpack and I found it on the floor next to his blanket. There was only two in the house, but still. I called the second I found it, which is the next day after my son stayed the night at his friend's house. As soon as Norm sprayed, they were gone. He came back, did the inspection, and there was nothing.
Reviewed March 26, 2026
I called Orkin for basic pest control, like bugs around the house. They did a home inspection and found that we had a ton of mice. They came and pulled all of the insulation in both the garage attic and the house attic all the way out. They cleaned out all the mice, put in new insulation, and some pesticide barrier. We had Orkin shield put up around the house because the mice had chewed through the base of the house and the garage shields too along the bottom of the garage door. They had a whole crew here and they were here for four days. There were like six trucks. The head guy, Hector, was in constant communication with me because he would be here and at another job. He was letting me know what was going on. A couple of the workers that were here would always let me know if they were changing rooms.
My only complaint was that the dumpster that they had brought up sat here for another 10-plus days. That was a little bit much because it had all that stuff in it. But the branch manager, Clint, called me about it and he was explaining why. It wasn't Orkin's fault, it was the dumpster company that wasn't coming. So the communication was really good.
Other than that, they're coming every month for what I originally called for, basic pest control. This is for my mom's house and she lives up in the woods. They started on March 17th and the last day they were here was that Friday, March 20th. They were here fast. Plus, we don't have the boxelder bugs and and these things that look like ladybugs, but aren't, that I initially called them for. They sprayed and I signed the year contract for them to come up here. So the service was exceptional. They also showed me pictures of everything so I knew they didn't just make things up. It's a staggering price tag for what had to be done, but I'd highly recommend them.
Hello Heather. Thank you so much for taking the time to share such a detailed and thoughtful review. We truly appreciate you trusting Orkin with both the initial pest concerns and the more extensive work that was discovered during the inspection. It’s great to hear that Hector and the crew kept you informed throughout the process and that Clint followed up with clear communication regarding the dumpster delay. We appreciate your trust in our services and are so happy to hear that the original pest concerns have been resolved and that you’re seeing positive results already. While we understand the overall project was a significant investment, we’re grateful for your confidence in our work and your recommendation. Thank you again for choosing Orkin to care for your mom’s home. We look forward to continuing to provide reliable, professional service moving forward.

Reviewed March 25, 2026
I’d like to recognize Nick W. from Orkin for the outstanding service he provides at our multifamily property. He consistently goes above and beyond in his work, demonstrating a high level of dedication and professionalism. Nick has an excellent attitude and a great personality, which makes him a pleasure to work with. He takes the time to address concerns thoroughly and always ensures the job is done right. His reliability and commitment do not go unnoticed, and we truly appreciate the effort he puts in every visit. Thank you, Nick, for your hard work and continued dedication!
Hello! Thank you so much for this amazing review! We absolutely love hearing feedback like this, and we couldn’t agree more about Nick W. His dedication, professionalism, and consistently positive attitude truly set him apart. Nick takes great pride in his work, and it shows in the care he takes to address concerns thoroughly and ensure every visit is done right. Knowing that his reliability and commitment make such a strong impact at your property means a great deal to us. We’re incredibly grateful for your kind words and continued partnership. Recognition like this is what motivates our team!!
Reviewed March 24, 2026
Since I became a Orkin customer back in 23. They have been a great service group, I stand by them as they are always there if needed grateful and will continue to be a member. They have service team. Brandon has been always on time and very knowledgeable of his craft, recommended the grass treatment services since I host big events at my home. Thanks Again!!!
Hi Frederick, thank you for sharing such a wonderful review of your experience with Orkin. We truly value your trust in us since you joined in 2023 and are delighted to hear about the superior service you’ve received. It’s fantastic to know that Brandon has provided timely, knowledgeable service and excellent recommendations that enhance your events. We are grateful for your ongoing support and are thrilled you're planning to continue as a valued customer. Thank you once again for your kind words!

Reviewed March 20, 2026
You guys did a fantastic job! I was very impressed with how you kept us in the loop throughout the entire process—from the termite inspection to setting up our treatment barriers. I would recommend you to anyone I know who needs pest control. You went above and beyond what I expected, and your customer service was excellent!
Hello David! Thank you so much for the kind words and positive feedback! We’re thrilled to hear that you were impressed with the communication and care provided throughout your termite inspection and treatment process. Keeping our customers informed every step of the way is very important to us, and it’s great to know that our team exceeded your expectations. We truly appreciate your recommendation and your trust in Orkin. Providing excellent customer service and thorough, reliable pest control is always our goal. Thank you again for choosing us, we’re grateful for the opportunity to serve you!

Reviewed March 20, 2026
They charged my elderly parents $1,500 for bed bug treatment. I understand it can be a hassle but they told my parents they had to do all the work, pulling furniture out, pulling mattresses off, taking everything off the wall and shelves. Literally had to move everything out of the house and pull the carpet up. All they are going to do is come in and spray for $1,500!! For $1,500 at least they can do is help with the preparation. It's ridiculous that they charge that much just to come spray. They're not doing any of the work. Very disappointed that they took advantage of my parents. Now me and my husband have to take off work to help move furniture around in order for them to spray ridiculous
Hello, Thank you for sharing this feedback, and we sincerely apologize for the frustration and inconvenience this situation has caused your family. We understand how overwhelming and upsetting it can be, especially when significant preparation is required and the cost of treatment is substantial. We’re very sorry that your parents’ experience left you feeling disappointed and concerned. Bed bug treatments do often require extensive preparation to ensure effectiveness, but we regret that expectations around the service, preparation assistance, and overall value were not clearly explained or aligned. We never want any customer—particularly seniors—to feel taken advantage of, and we’re concerned that this experience did not reflect the level of care and transparency we strive to provide. We take concerns about communication, transparency, and customer care very seriously, thank you for bringing this to our attention.
Reviewed March 19, 2026
I feel completely embarrassed, stooped, and quite frankly a fool. I call in to request a one-time pest control service for a rat sighting. Somehow get swindled into a 1-year all-encompassing pest control service agreement. The sales call center states one-time service isn't an option. Ok, no problem as it was explained to me you can cancel anytime and that the contract is billed monthly after each month onsite visit. One visit each month and payment due after each visit. WRONG. Yes, you pay monthly, but they only come onsite to spray every other month. Oh, and then they only spray outside. Oh, and they also give you 0 warning on the day-of service, despite what you had requested to be wrote in your account notes. They literally had set multiple rat traps inside the visit before which weren't even checked upon the return visit because they didn't feel the need to go in! This was the whole point for the initial call, they completely forgot about their customer base and request.
For those interested, this all equates to $126 per onsite spray visit. In which the tech will only be onsite for a total of 10 minutes. And only spray outside. Seriously!? For that much money, I want to see if they are hiring. This experience was a total scam, with an unethical lying call center. I could swallow the originally explained $63 per visit but $126!? Ridiculous. I wouldn't recommend Orkin to my worst enemies, that's how poor of an experience.
Hello Dean. Thank you for sharing your experience, and we sincerely apologize for the frustration, confusion, and inconvenience this situation caused. We understand how upsetting it is to feel misinformed about services, billing, and visit expectations—especially when your original concern involved an active rodent issue inside your home. Your feedback regarding how the service agreement was explained, the frequency and scope of treatments, missed interior follow‑ups, and lack of day‑of communication is concerning and not the experience we want any customer to have. We regret that your expectations were not clearly aligned with the service provided, and we’re especially sorry that your specific requests and safety concerns were not handled appropriately. We take concerns about communication, transparency, and professionalism very seriously. Thank you again for bringing this to our attention.

Reviewed March 18, 2026
Orkin may have been the worst decision I made with pest control. I have never experienced such ineptitude and lack of ability in a "professional". Their scheduling is absolutely abysmal, having to give a 2 hour window to be there, during which they may or may not show up at said time. Once there, the technician practice and knowledge varied so widely, but in almost every case I had to be the one to tell the technician what to do and where to apply the treatments needed. Their so called expert review didn't seem to carry any weight in their actual treatment plan, and each one did something different for the last, with several of them having no regard for property and spraying with reckless abandon.
Treatment is sparse and haphazard, and in one particular example when applied externally felt as though the individual couldn't care less. Their pricing policy is predatory and feeds off the discomfort you have with your home having pests without certainty of correction, and you cannot get out of the contract. And to top it all off, they placed rat poison in my garage without informing me, while I own dogs, and they got to it. I would sooner burn my house down than see another orkin truck in my driveway.
Hi Marshall, thank you for reaching out and sharing your experience with us. We sincerely apologize for the inconvenience and concerns you've raised about the service, scheduling issues, and treatment inconsistencies you've experienced. It's unsettling to hear about the situation with your pets and the lack of clear communication provided during our service. Your feedback is invaluable to us in reviewing our service standards and procedures. Thank you for bringing this to our attention your input is essential for improving our service.
Reviewed March 16, 2026
They set up appointments and don't keep them, then they charge for a job and take shortcuts. They charge $30,000 for new insulation and don't remove old then they get paid off and tried to charge interest after getting paid off. Service manager Ben just don't care.
Hi James, thank you for bringing this serious concern to our attention. We are sincerely sorry to hear about your distressing experience with our services, including the upkeep of scheduled appointments, the charges and work quality concerning insulation, and the billing issues encountered thereafter. We deeply regret any inconvenience this has caused you and assure you that this does not meet our standards. Thank you once more for your valuable feedback.
Reviewed March 15, 2026
I have been a monthly Orkin customer for over 10 years. I have no problem with the monthly service. They recently did a “top to bottom” inspection and said I needed $21000 (!) in work done. I’m offended.
Hi Cathrine, thank you for your long-term loyalty with us as a customer. We sincerely regret the recent experience that has caused concern after your inspection. Our aim is always to provide transparent and constructive feedback after inspections to support our customers' needs best. Your trust is important to us, and we value your insight in helping improve our customer service.
Reviewed March 14, 2026
Orkin has been really great. They have done a really good job in scheduling our appointments. They were really friendly and understanding. There were pest problems at my mom's. They had bedbugs. The service guys took their time doing their job and they explained everything, what they were going to do step by step and it didn't take time and they got rid of the problem. My mom's place has been completely free of pests. I haven't seen anything, and that was after the second treatment. We've had four done so far and we just had the fourth one done. In the last two visits, they haven't found anything. I'm very satisfied. Orkin has really good people.
Hello Candy. Thank you so much for taking the time to share your experience. We’re truly grateful for your kind words and are so glad to hear how satisfied you’ve been with the care and service your family has received. We understand how stressful bed bug concerns can be, especially when it involves a loved one, and it’s wonderful to know our team made the process easier by being patient, thorough, and clear every step of the way. Providing detailed explanations and taking the time to do the job right are very important to us, and we’re happy to hear those efforts made a difference. It’s especially reassuring to know that your mom’s home has remained pest‑free and that recent visits have confirmed continued success. Your feedback means a great deal to us and truly reflects the dedication of our professionals. Thank you again for trusting Orkin and for recognizing our team. We’re proud to serve you and your family.

Reviewed March 13, 2026
Do not call the service center for anything. They are not helpful and are not honest. I signed up for the monthly pest service and was told it would cover everything we need to get rid of mice and box elder bugs, but when the service guy came out he pretty much said they just check the mouse traps each month. They didn't do an inspection of the outside of the house (which should have been included in the $200 initial fee), we had to call to get someone to do that.
I just called the service line again because we have moles in our yard and the lady said she'd get someone out right away. Well, when the inspector came he said they aren't even starting their mole services for another few months. Had to stay home from work for that. Although the employees are nice (which is the only reason I'm giving some stars), I feel like we were ripped off by paying the initial $200 fee and $50 a month because it's still not clear what service we are actually getting. Do your research before committing to a year of Orkin, and speak to an inspector first NOT the service center.
Hello Kaitlin. We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating it can be when expectations around service coverage, inspections, and timing are unclear or not aligned with what ultimately takes place. Our goal is always to provide clear communication regarding what services are included, how programs work, and when certain treatments are available. We regret that this did not come across clearly and that the experience required additional follow‑up on your part. We also recognize the inconvenience caused by scheduling misunderstandings and appreciate your patience. While we’re glad to hear that our team members were courteous, we understand that professionalism must be matched with transparency and consistency. Feedback like this is taken seriously and helps us identify opportunities to improve how information is shared and how services are delivered.
Reviewed March 13, 2026
Three people from Orkin have visited our home, and I like that because you get used to knowing who is coming to your home. They did what they were supposed to do. There was one guy in particular, Andre, who always went above and beyond. We’re in a rental and we had an issue in the attic. They came out to assess what we thought we heard. One of the guys who came was more of a supervisor named Jose, who said he could almost guarantee there was rodent activity. But Andre said he didn’t think so, but he would put some sticky traps down just in case. So, we never had any issues. They both addressed it, though Andre’s approach was a little better.
Hello Zoe. Thank you for taking the time to share your experience with Orkin. We’re glad to hear that having familiar technicians visit your home has helped build comfort and trust, and that our team addressed your concerns thoroughly. We especially appreciate you recognizing Andre for going above and beyond. It’s great to know that our technicians took the time to assess the situation carefully, explain their findings, and take preventative steps to give you peace of mind. Our goal is always to provide thoughtful, proactive service—especially in situations like potential attic activity—so we’re happy to hear everything was resolved without further issues. Thank you again for choosing Orkin. We truly value your feedback and the opportunity to care for your home.
Reviewed March 7, 2026
I had a mouse problem and Orkin was able to assist in the normal yearly package I use. I originally called them up for a hornet and ground bee problem, and I subscribed for the year. Then I had a mouse problem and I wondered if they covered that. I called them up and they came out. They set traps and pointed out where the holes could be, which they would fill with the foam stuff. So, it was good. Since the service, I've noticed a difference at least with the mice. Also, I've had an ant problem last year, which I held out from calling them, and eventually, I just called because of the bee problem. So, I'll be curious to see if they are able to help with that ant problem that I had last year, if it comes up again this year. Other than that, whenever I call Orkin, I get a different person every time and their customer service has been great.
Hello Bob. Thank you for sharing your experience with Orkin. We’re glad to hear that your annual service has been helpful across multiple concerns—from hornets and ground bees to mice—and that our team took the time to explain what they were seeing and how they could help. Noticing a difference after service, especially with the mice, is exactly what we aim for. We also appreciate your kind words about our customer service. It’s great to know that each interaction you’ve had with our team has been positive and supportive. If seasonal issues like ants come up again, we’re always here to help and work with you on the best solution. Thank you for choosing Orkin—we truly value your trust and look forward to continuing to support your pest control needs.
Reviewed March 6, 2026
My most recent experience is the only one that I've had with Orkin, but we had the home inspector come out. We thought that we just had ants. The home inspector found out that we had bats in the attic and found a problem with the insulation as well. So, we unfortunately had to have our insulation completely removed and re-blown. But it was definitely positive to have him find that, because our original home inspector did not when we bought the house eight months ago. So, that was good.
We did get everything repaired. Everybody that came to the house was extremely friendly. You could tell they actually cared about the problem and took care of everything. The only downside we have was it was almost $10,000 to get it done. We got charged 5,500 even though our contract stated 5,000, which we told them, we're like, “Whatever. It’s an extra 500. Not a big deal.” But then, the next day, they charged our account again for another $500 out of nowhere. So, the only issues we really had were with the incorrect charging. But other than that, everything's been good. For everything that they did, it's not a bad price.
Hello Zachary! Thank you so much for sharing your experience with us! We’re glad to hear that our home inspector was able to identify concerns that may have been missed before and help protect your home. It’s wonderful to know that our team treated you with kindness and professionalism throughout the process. We also appreciate you bringing the billing issue to our attention and truly value your patience as we work through the unexpected expense. Your feedback is incredibly helpful and allows us to continue improving our services and communication.
Reviewed March 5, 2026
It's been about four years since I've used Orkin, but ever since then, I like them. Everyone's been great during the visits. They've been very nice and polite. The first time they came over, they showed me that my dishwasher was leaking and told me to take care of that. I've been happy with the pricing so far. I'd recommend Orkin.
Hello Hannah. Thank you for taking the time to share your experience with Orkin. We’re so glad to hear that you’ve been happy with your service over the past four years and that our team has consistently been polite, professional, and helpful during your visits. We also appreciate you mentioning how our technician took the time to point out the dishwasher leak—that kind of attentiveness is exactly what we strive for. It’s great to know you’ve been satisfied with the pricing and feel confident recommending Orkin to others. Thank you again for choosing Orkin. We truly value your business and look forward to continuing to serve you.
Reviewed March 4, 2026
Orkin is wonderful. They are cool. I love Orkin. Keon is great. He does his job. Orkin gets a 10 on everything. Last year, I had a gigantic beehive. They came and then they came back and they killed the thingy in it, and then came back and removed it. Normally, my appointments are from 8:00 to 10:00. I'm a morning person. Sometimes, Keon tries to make me his first thing of the day. He is a nice young man. He is very polite, not disrespectful. He doesn't come in rushing. I had an Orkin man come out a couple of few years ago, and I was not happy with him because I told him not to spray a certain area, but he did it anyway. Also, he was late. So I told Orkin not to send him back here. That was when I got Keon, and I am just fine with Orkin.
I've been with Orkin for at least 10 years. My house might not need, but I'm keeping them. It was a holy mess when they first started coming here. I had mice, roaches, and ants. I live in a relatively old house, and the people that had the house didn't take care of the house, so I was in the midst of putting the house together. That was how I got involved with Orkin. They are awesome, and I've got a couple of my family members running with Orkin now too.
Hello Delora. Thank you so much for sharing such a thoughtful review and for trusting Orkin with your home for over 10 years. We’re thrilled to hear how pleased you’ve been with the consistency of your service and the results over the years—especially in an older home where pest control can make a big difference. We truly appreciate your kind words about Keon. It’s great to know that his professionalism, respect for your preferences, and effort to accommodate your morning schedule have made your experience even better. We’re also glad our team was able to fully resolve a challenging beehive situation and earn back your confidence when concerns were raised in the past. Your loyalty, and the fact that you’ve recommended Orkin to family members, means a great deal to us. Thank you for being part of the Orkin family and for taking the time to share your experience.
Reviewed March 3, 2026
I am a quarterly Orkin client, and I am automatically scheduled for services quarterly. So, it's easy. It's automated. I've been a customer of theirs for about 10 years. Sometimes, we get little ants in spring, but they come right out and do their thing, and we're happy. My route gets reassigned to a new guy about every six months, but everybody has been lovely. I'm a satisfied customer. They do a great job. They keep my house and my neighborhood bug-free.
Hello Linda. Thank you so much for being a loyal Orkin customer for the past 10 years—we truly appreciate your trust and continued support. We’re glad to hear that our automated quarterly service makes things easy and that our team has been responsive whenever seasonal issues like ants pop up. It’s also wonderful to know that our technicians have consistently provided friendly, reliable service along the way. Keeping your home—and your neighborhood—bug-free is always our goal, and feedback like yours means a lot to us. Thank you for taking the time to share your experience!
Orkin Company Information
- Company Name:
- Orkin
- Year Founded:
- 1901
- Address:
- 2170 Piedmont Rd. NE
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30324
- Country:
- United States
- Website:
- www.orkin.com


