Plessers Appliances

In May I purchased a Samsung washer and dryer from the Southampton branch of Plessers. They have entirely touchpad controls. After one week the touchpad on the washer stopped working, I was unable to adjust the water temp. The salesman I purchased from just shrugged when I told him the problem and then I learned that Samsung DOES NOT service the area I live in (the East End of LI ). WHY was I NOT told this when I bought Samsung brand? It then took almost 4 months to straighten this out. The salesman, Rob, in Plessers Southampton branch offered no help with the problem. I ended up dealing with Samsung directly which was a long drawn out process. Multiple phone calls and emails over 2 months.

I contacted Plessers and was fortunate enough to get connected with Gene. He is a class act, straightforward, and respected me as a customer. He suggested and recommended appliances that were appropriate for my family size and home size. He tried to find me the best deal on the best products and researched to find all the possible rebates available to lower the price even more. Needless to say, I highly recommend working with Gene, you will not be disappointed. Tell him that Mike, a truly satisfied customer, sent you...you won't regret it.

I worked with Jen at Plessers after submitting a question online. She was quick to respond, provided detailed information as well as her phone number in case I had more questions (which I did). She was very patient, and gave me info about a rebate that I didn't even know about. The price of the fridge was so low, I thought it was too good to be true, but the fridge came today and it is perfect!

We live in Maryland and it takes a little leap of faith to order a major appliance from a retailer a few states away. But we've generally had good experiences. So when we Googled the LG refrigerator we wanted, and Plesser's had the best price (including delivery), we ordered through them. The entire experience was excellent. Communications were clear online, through e-mail and on the phone. The delivery took a little time but went flawlessly. And when I discovered I had made an ordering mistake, Plesser's had a process in place so I could arrange an exchange. And Dere helped me navigate the details efficiently. Actually, she and everyone I dealt with at Plesser's was friendly and professional. Great place.

I ordered, a guy called within 2 days to confirm and discuss in detail. 4 weeks later I e-mail and call to find out where it is. They call my mom, they didn't have that color... Seriously?!? You just talked to me 4 weeks ago to confirm that model in that color.

I am a long time buyer at Plessers Appliance. The salespeople are always nice and friendly. Prices are great. But most importantly, their customer service is the best. I had a problem with Electrolux in the past and Plessers helped to rectify the problem. I recently had a problem with a Bosch refrigerator. Remembering how Plessers helped me once before, I immediately called Plessers and had the pleasure of dealing with Joline **. She listened to my problem and resolved it in less than 10 minutes. She followed up with me to make sure everything worked out. She is a definite asset to Plessers customer service department. Thank you again Joline!

I recently purchased a new Samsung refrigerator from Plessers Appliances. The process was simple, they offered the best value and delivered on time! On top of this, they kindly refunded me $200 after the price had dropped not long after the fridge was delivered. That made my family's day, as we had been saving for a new fridge for some time. I had the pleasure of being supported by Joline **, and will continue to make all our purchases from Plessers in the future! Thank you Joline. :)

It's true, it really is lesser at Plessers. I am extremely happy that I found Plessers Appliance by a Google search. I could not be more happy with my new Samsung FlexWash & FlexDry. I really did save several hundred dollars on my purchase; in addition, I received free shipping to OHIO. Furthermore, Barry (from Plessers) made my second order as smooth as silk and he followed up with me making sure I received my rebate forms which means I will be saving even more money! I highly recommend Plessers Appliance and they will be my first choice in any future appliance needs. Finally, the delivery men were great by waiting for a chance for a complete inspection by myself before they pulled away. Thank you Plessers Appliance, I will be telling everyone I know about you, your sales, and your delivery! I could not be happier with my new washer and dryer!

One of four major appliances arrived with hidden damage. To resolve the problem, I was forced to pay for return shipping. The damage was not discovered during delivery inspection but during installation 3 weeks later. After being informed that the charges are "non-negotiable", take-it-or-leave-it, the company did not respond at all to a number of further requests to re-evaluate their decision. In other words, after the sale, no common courtesy is extended to a customer by their sales representative, not even to just hold hands after a bitter experience. IMHO, placing the responsibility for discovering such damage with the customer seems unfair. This experience has left a bad aftertaste and a resolve not to go there again.

I purchased $12,000 over the phone with sales agent John **. I purchased a complete black stainless steel Samsung kitchen suite (Family Hub refrigerator, gas cooktop, hood, dishwasher and double oven) plus matching Samsung Flex Washer and Flex Dryer both with pedestals. The prices were the lowest I could find on the internet or online, plus shipping was free and there was no tax. I also got an in store and Samsung rebates on top of the low pricing. Items were delivered by freight as promised and in pristine condition. I have recommended Plessers to family and friends and will continue to shop their store. I highly recommend them!

We worked with Aziz on a kitchen renovation. He was incredibly helpful, always returned my calls and emails, and was very knowledgeable about all of the products we were shopping for. We would definitely go back.

Jennifer **, a sales associate of Plessers.com, helped me with my purchases. She is extremely knowledgeable about the products that I was interested in. Made appropriate suggestions on different models that will work for my situation. She is on top of all the bonuses and add-ons that will enhance one's purchase experience, getting the best pricing, etc. She is never pushy and gives you time to look at different makes and models. Jennifer, you are a definite asset to your company. I will always ask for you to assist me in my future purchases. Thank you so much.

Consumers Kitchens & Baths suggested Plessers for appliances. Had to travel to another county to check out the store. So happy I did. Sales associate, Mr. ** was fantastic. Never again will I shop at Home Depot or Lowe's for appliances.

I’d been to several local stores already looking for a new refrigerator to fit in my new place. Nobody beats Plessers price and customer service. Given this is my first major online appliance purchase I was a bit skeptical especially when I saw their promo (wild week sale). It’s like too good to be true (No sales tax, free delivery plus 10 yr extended warranty). After reading some reviews, I gave it a shot, placed my order and received confirmation. After 2 days during the wild week sale, I went back to their website and noticed that the price For my item dropped further (difference of $158).

I am pretty new in the process of buying online instead of ordering a two day delivery from my local store but... I thought the price difference was dramatic enough to warrant the purchase. This was confirmed by the treatment I received from John **/sales representative. He answered all my questions politely and with patience. He made me feel that even though I am spending near $2,500.00 on a refrigerator from New York and I am in California, everything would transpire smoothly. I can't speak to that but his friendly attitude is what tipped the scales for me... So I took a chance. I only hope in 2-3 weeks I won't be regretting this purchase with damaged good or some such problem. Awaiting my sales invoice and hoping to be notified when it is shipped. I will try to update this review as the situation develops.

We had a great experience with Eric the sales rep... We had just left PC Richard and were told we would never find a lower priced A/C unit and about 10 minutes after speaking with Eric, he had PC beat and we were sold! I recommend everyone go to Plessers before or after they go to any other appliance store and see how much better you will do there... Thanks again Eric and we will definitely be back.

Great experience. Eric was helpful and not pushy. Gave me space to analyze and choose. Purchased GE washing machine. Delivery was as scheduled. Technicians doing installation and haul away were super. This was an exceptional experience from start to finish.

I recently purchased all new kitchen appliances from Plessers Appliances in Babylon. I had the pleasure of having Eric ** as my salesman. He was truly wonderful! He was very knowledgeable, helpful and patient. He really went out of his way to take his time with me and make sure I was happy with my purchase. Highly recommended!

My husband and I just purchased all new kitchen appliances for our upcoming kitchen renovation project. We were lucky enough to have M. ** as our salesperson. He made spending all that money a fun experience. He knows his stuff and showed us all kinds of models to compare. We also had a lot of laughs. Would definitely come again!

Went to purchase a suite of KitchenAid appliances, and Jen answered all my questions and was so pleasant to work with. She was very efficient and thorough, and overall it was just a great customer service experience. Prices cannot be beat.

Dealing with Plesser's was a very nice experience. We were looking to buy a Samsung Gas Cooktop. The sales consultant I contacted, Mr. Barry **, was excellent, very professional, knowledgeable and patient. After placing the initial order I noticed a drop in the price on their website. When I called and told that to Mr. **, they adjusted the price. Unfortunately, we had to cancel the order as there is long wait for the particular Cooktop we wanted. Plesser's refunded the amount paid. Was a very fine experience overall and would recommend them highly.

I called at the last possible of the day and they called me back so that I could place my order. Jennifer was even able to find me an additional discount! Jennifer ** was awesome and very helpful to answer all my questions.

LG Washer and Dryer Set - My husband and I came in looking for a new washer and dryer set, and were helped by a very polite young man named Eric **. He and the manager Joseph ** made sure that we got a great deal on the price and took the time to go through all the rebate offers that were available to us. During the delivery, the delivery men were courteous and accommodating. This was our second purchase from Plessers. We also bought our kitchen appliances from them a few years back, and we are very pleased with both purchases.

We are remodeling our kitchen and was recommended by our kitchen cabinet place to go to Plessers. Aziz was very helpful - he took the time to understand what we are looking for and give us recommendations to fit our needs. If you ever need any appliances, go to Plessers - they are very helpful!

I appeared at Plessers in Babylon, NY and met with Sales Representative Eric **. He was courteous and extremely helpful. He went on the computer to compare the dimensions of my old washer to make sure my new washer (Speed Queen Washer) would fit. His professionalism was outstanding and he is an asset to the staff at Plessers in Babylon, NY 11702.

When our oven/stove broke a hinge that we discovered was discontinued and no longer available we needed to find a replacement oven. Searching the web we came upon Plesser's Appliances and they had the model we wanted for a really great price. I spoke with Eugene ** at Plesser's to inquire about delivery and removal of our old oven and he could not have been more pleasant and helpful. We have never ordered a large appliance over the internet before but Eugene made sure it was an easy experience and we are looking forward to delivery of our new stove.

Our TV encountered a problem whereby we had no sound but totally black screen. I contacted Plesser's to ask their advice since I was 1 month past the warranty. Joline **, Customer Service Mgr of Plesser's suggested I call Samsung & explain the issue to them. Samsung provided me a one time repair - which was done. Throughout the time of contacting Samsung and the authorized repair service & subsequently repair - Ms. **stayed in contact to ensure everything was taken care of. Plesser's stood behind their product and was willing to further accommodate me if Samsung didn't. Plesser's definitely went beyond the usual Customer Service and would highly recommend them.

Was having difficulty finding the right size/style of refrigerator at a reasonable price and ran across Plessers.com. I did a BUNCH of research on them and decided that this was the place to do business with. When I called, I spoke with Jennifer ** and she was simply AWESOME! I HIGHLY recommend turning to them for great service, a wide selection and prices that I couldn't find anywhere else. Getting to work with Jennifer was an added bonus! Highly Recommended!

I contacted Plessers Appliances when I had difficulty finding a refrigerator I wanted in white. Gene, the manager, was able to immediately search his inventory and found he had just one in stock. He offered to put a "hold" on it while I continued to try to find one in my local area (CA). He explained he could only hold it until 4 p.m. I was unable to get back to him by that time but called first thing the next morning. The refrigerator was still available and he was able to give me the price and terms of a sale that had ended the previous day. Gene was incredibly helpful and very knowledgeable. I truly appreciated his insights and advice.

A wonderful experience, Steve knew the product we wanted and gave us the best price we have seen. It's nice to feel like not everything is a big issue. The feel of dealing with your local merchant, it's the way it should be! Steve was great and so was the price and experience. Thank you.