Abe's of Maine Reviews

I am an avid photographer and freelancer. Essentially, for the last 30 years, I have been a B&H customer up until I started working with Abe’s of Maine and this was the best decision I made. Personally, I do believe that they are the best Camera store, they have the best prices, and the products are genuine, never had a problem in the last seven years with any of their products. Customer Service is awesome; their shipping time is amazing. Jennifer is exceptional to work with, they work with you very closely to make sure that you’re happy and satisfied, and this has been my experience, with this company. I want to be their lifelong customer. I feel very happy, to be their customer.

I called after an item in an order that hasn’t shipped yet. Jennifer helped me quickly and kindly. Turns out the item wasn’t available yet and had been charged to me yet which I hadn’t even checked into yet. Thank you so much for your help today, I look forward to my new battery operated chainsaw arriving soon!

Jennifer ** provided excellent customer service throughout my purchase. There was an issue with my order, but she responded quickly, kept me informed, and made sure the situation was resolved to my satisfaction. I appreciated her professionalism, responsiveness, and willingness to take ownership of the problem. It's refreshing to work with someone who genuinely cares about the customer experience. Thank you, Jennifer, for your outstanding support. I would be happy to do business with Abe's of Maine again.

Michael knows his product, he also took the time to understand what type of photography I was interested in. What camera I was coming from to the camera I was stepping up to. The shipping process was explained and confirmed. I appreciate that very much.

I had the pleasure of working with Jennifer. I had a quick customer service call and she helped me through my purchase from order to payment to confirming my next day shipping by walking my invoice over to shipping to ensure it arrives in time. Jennifer did everything she could to help make my experience easy and mistake proof. I saved money and had great service.

Great experience! Called me right away to address my email and was handled professionally!

Jennifer was very prompt and helpful in assisting me resolve an issue. I appreciate her help.

Excellent experience with Customer Service today. Jennifer was helpful, kind, and very responsive to my issues.

Very simple, fast and easy! And the prices are more than fair!

Very easy to order from them and had the best price.

Jennifer went over the top and beyond expectations to make this a wonderful experience. Especially when spending a lot of $.

Got a great price! Jennifer was very polite and worked with me on all my needs!

Great deal, simple transaction. Have shopped here before for camera gear.

I had a very delightful experience working with Michael at Abe’s of Maine. He was extremely knowledgeable and informative while helping me make my purchase. I had a pleasant experience.!

Jennifer was such a good sales person. Highly recommend.

Outstanding customer service. Jennifer responded to my email within minutes, then followed up with a phone call. Top-notch service!

Purchased a Sony GMIi lens at the lowest price available today. Checkout was easy and quick.

Great customer service and love the product, thank you!!!!

Thank you, Abe’s of Maine, for the great service from start to finish on my big camera. I saved a lot of money, and I’m so happy with the service. I’ll be back soon for a lens!

Excellent customer service. Had an issue with a camera I bought and they corrected the mix up right away. Thanks.

A very easy to navigate website. I didn't have any problems finding what I wanted, and the checkout process was a breeze. If you're looking for new camera gear, you owe it to yourself to check out Abe's of Maine.

I returned to Abe's because of the great service I received on a previous purchase, and Jennifer did not disappoint on this visit. She answered all my questions and gave me a great option. I'll definitely be back.

Michael ** is outstanding! He provides excellent service and truly cares for long-time customers at Abe's of Maine. I recently purchased the Sony 70-200GM II, one of their most expensive lenses, and he expertly guided me through the warranty process, giving me peace of mind. I will definitely be a returning customer. If he ever leaves Abe's, I'm not sure what I'll do - maybe I'll follow him! LOL.

Michael was very helpful and easy to work with. He recognized that I was a returning customer and incentivized me to make the purchase. I will reach out to him again when we need more support or gear. Thanks for the great service.

I have been seeking a major upgrade to my outdated camera equipment. The process is both intimidating and expensive for me, but (salesperson) Jennifer made it easy, enjoyable, and personable. She listened carefully, guided me expertly, and had all of the technical knowledge I needed to make my decisions. As importantly, she was patient with me when I was hesitant about some parts of the suggested package. The outcome is that I have exactly what I wanted, at the price in my budget, and it was delivered in record time. I will *surely* return to Abe's of Maine, and I hope I'll be lucky enough to have Jennifer answer the phone. Great job!

Unbelievable customer service. Unbelievable pricing. And outstanding understanding of my concerns. Thanks Jennifer. That’s NEVER happened buying gear!!!!

She called me to let me know that the item I ordered was not quite what I expected. I thought I was buying a US version of a product, but it turned out it was an overseas version which means there wasn’t a warranty and there might be some challenges with things like firmware or charging. It was really thoughtful of her to reach out. She made everything right and had very good communication.

I am a customer service agent who works for the best Airline in the country. I am a front line agent with over 30yrs of service. I deal with customers who come through the door day in, and day out. Customers who spend their money with our airline brand because we are nice. We are a southern company. I am a photographer who was interested in buying a Canon RF24-105 f2.8 lens from Abes of Maine. This Lens is not cheap, and I had the money to buy it today. before my purchase I had a few questions.

I just have to say that I can't remember the last time I had such a customer focused experience. Michael was super helpful in going over everything with me to ensure I would have the right package to be successful as I transition from Canon's mirrored system to mirrorless. Thank you thank you for such great and thoughtful customer service. Customer for life!

My package was delivered to someone’s house. I was unable to find my package. I called customer service a few weeks before Christmas. I explained that the package never arrived. No one has contacted me since then. I really thought they would have followed up with me after this many weeks. I told them that my purchase was a Christmas gift for my son. This was not a cheap gift.