Abe's of Maine Reviews

I have worked as a photographer since the mid seventies. This is my first purchase from Abe’s of Maine. I purchased the International Canon 85mm f1.2 USM Lens and was telephoned by a sales representative that offered me the USA edition for the lowest price I could find on the internet then added a three year extended warranty and because their sales do not meet the threshold for my state there were no taxes. I was elated when everything that was promised came to fruition. I will definitely purchase from them in the future and hope to be upsold.

Christine was awesome! I had ordered the wrong camera and she caught it because of something I had written in a note with the purchase. She called me immediately and got me straightened out. I’m so glad she did because this is a gift for my daughter for a big trip she has coming up soon - there would’ve been no time to get the correct camera if she didn’t figure it out. Thank you so much Christine!!

I want to thank Christine ** who quickly corrected what I felt was a misunderstanding with my order. There was a mixup with the camera that I ordered and the accessories that came with it. Christine listened to my concerns, reviewed the purchase order and immediately stated that she agreed with me and would credit me with the difference. I didn’t feel good going into the conversation but immediately felt relieved with her quick response and resolution. I wish more retailers had someone like Christine. John F.

Jennifer was extremely helpful in resolving an issue for us after we ordered a camera from Abe’s via Lowe’s. We thought we’d ordered a full R10 Mirrorless Camera but when it arrived it was just the base. After sifting through a lot of ads and listings, found the one from Abe’s to be the best for us but didn’t know it was just the base. We mistakenly assumed it was the complete camera and overlooked the note about the lens. When we went back to find the listing, Lowe’s had removed it since we purchased the last one. We reached out to Abe’s and they called us back to help resolve the issue. Jennifer was very kind and helpful - and resolved the issue for us! As a medium sized nonprofit that works to help get high schoolers into college debt free, we use tech as a way to engage with our students while also promoting the work we do. Thanks for the great customer service, Jennifer! We will definitely be reaching out for our future needs.

I spoke with Jennifer on the phone and she helped me with my order. I needed a camera as a gift for my wife and it wasn’t going to come in on time for her birthday but Jennifer helped me with my order and now it’s coming in tomorrow with no charge for the expedited shipping! Absolutely amazing place and she even told me that she is going to walk down to the retail store and ship the order within hours. Very kind workers and I would definitely recommend them to anyone else.

Excellent service and knowledgeable, got me the best price for a brand new American version on the Nikon Z8.

Amazing service! They personally called me to make sure everything is correct and confirmed!

Christina was very informative and went out of her way to ensure I got the best price. Thanks.

Top-tier wholesale experience from start to finish. I picked up a lens in person, and the customer service was outstanding—friendly, accommodating, and completely professional. The gear was in pristine condition, just as listed. A genuine 10/10 transaction. Highly recommend them for anyone looking for quality gear and fantastic service!

Abe's of Maine continues to provide excellent customer service and selling excellent products. I've been shopping with them since 2019. I'm looking forward to making my future camera purchases from Abe's of Maine

The support I got from Jennifer was very good, she was able to get things moving quickly and efficiently. But the reason for her involvement is where I am unhappy. I came to your platform because of your pricing. For the Canon SX740 HS, it turned out the reason the price was less is that it is an international model (no warranty, battery charger etc...). I appreciate that your support department saw this and wanted to confirm it was what I wanted; my complaint is that your Web catalog gave no indication that this was a unique product. And the solution ended up costing an additional $90. If I had known this, frankly, I might have found it for less and might not have bought this from you. Quickest path was to just accept the $90 increase.

I purchased a Cannon RF Lens from Abe's. The purchasing experience was very pleasant. Jennifer called and verified my purchase, and very nice to speak with.

Christine provided excellent customer service and made favorable adjustments to my purchase when she followed up after an online order.

My recent purchase from Abe’s of Maine was a great experience. They were prompt and communicative so I never had a doubt about the progress of the order. My service agent, Jennifer was professional and courteous and was easy to work with. I recommend them highly and look forward to working with them again soon.

This company engages in loss leader marketing. They tried to instantly upsell me. I was sent the wrong item initially & it took over 2 weeks to send the correct one. Also and most egregiously I was told a battery and charger was part of the pkg I bought. It was not. They denied ever having made that claim.

In preparing for a purchase, Jennifer ** is a consummate professional. She clearly recognized my needs, providing insightful, accommodating service.

Got the tv for a great price. Then they screwed me on the cords and the surge protector. Over a 700% markup. Trying to get a hold of Mike S was like contacting the dead. After the sale, he was EXTREMELY rude and unhelpful. Never returned calls and never really helped after the sale. DO NOT BUY HERE!!!!!!

Jennifer had excellent customer service! She was attentive, kind, and most of all prioritized my needs as a customer!

I am an avid photographer and freelancer. Essentially, for the last 30 years, I have been a B&H customer up until I started working with Abe’s of Maine and this was the best decision I made. Personally, I do believe that they are the best Camera store, they have the best prices, and the products are genuine, never had a problem in the last seven years with any of their products. Customer Service is awesome; their shipping time is amazing. Jennifer is exceptional to work with, they work with you very closely to make sure that you’re happy and satisfied, and this has been my experience, with this company. I want to be their lifelong customer. I feel very happy, to be their customer.

Great experience! Called me right away to address my email and was handled professionally!

I called after an item in an order that hasn’t shipped yet. Jennifer helped me quickly and kindly. Turns out the item wasn’t available yet and had been charged to me yet which I hadn’t even checked into yet. Thank you so much for your help today, I look forward to my new battery operated chainsaw arriving soon!

Jennifer ** provided excellent customer service throughout my purchase. There was an issue with my order, but she responded quickly, kept me informed, and made sure the situation was resolved to my satisfaction. I appreciated her professionalism, responsiveness, and willingness to take ownership of the problem. It's refreshing to work with someone who genuinely cares about the customer experience. Thank you, Jennifer, for your outstanding support. I would be happy to do business with Abe's of Maine again.

Jennifer was very prompt and helpful in assisting me resolve an issue. I appreciate her help.

Excellent experience with Customer Service today. Jennifer was helpful, kind, and very responsive to my issues.

Very simple, fast and easy! And the prices are more than fair!

Very easy to order from them and had the best price.

Jennifer went over the top and beyond expectations to make this a wonderful experience. Especially when spending a lot of $.

Got a great price! Jennifer was very polite and worked with me on all my needs!

Great deal, simple transaction. Have shopped here before for camera gear.

I had a very delightful experience working with Michael at Abe’s of Maine. He was extremely knowledgeable and informative while helping me make my purchase. I had a pleasant experience.!

Michael knows his product, he also took the time to understand what type of photography I was interested in. What camera I was coming from to the camera I was stepping up to. The shipping process was explained and confirmed. I appreciate that very much.

I had the pleasure of working with Jennifer. I had a quick customer service call and she helped me through my purchase from order to payment to confirming my next day shipping by walking my invoice over to shipping to ensure it arrives in time. Jennifer did everything she could to help make my experience easy and mistake proof. I saved money and had great service.

Jennifer was such a good sales person. Highly recommend.

Outstanding customer service. Jennifer responded to my email within minutes, then followed up with a phone call. Top-notch service!

Purchased a Sony GMIi lens at the lowest price available today. Checkout was easy and quick.

Great customer service and love the product, thank you!!!!

Thank you, Abe’s of Maine, for the great service from start to finish on my big camera. I saved a lot of money, and I’m so happy with the service. I’ll be back soon for a lens!

Excellent customer service. Had an issue with a camera I bought and they corrected the mix up right away. Thanks.

A very easy to navigate website. I didn't have any problems finding what I wanted, and the checkout process was a breeze. If you're looking for new camera gear, you owe it to yourself to check out Abe's of Maine.

I returned to Abe's because of the great service I received on a previous purchase, and Jennifer did not disappoint on this visit. She answered all my questions and gave me a great option. I'll definitely be back.