Maytag Washers & Dryers Reviews
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About Maytag Washers & Dryers
Maytag offers washers and dryers designed for reliability and heavy-duty performance. Its product range includes front-load and top-load washers, as well as gas and electric dryers. Since 1893, Maytag has focused on creating appliances that hold up to rigorous use, featuring user-friendly controls, strong motors and extensive wash cycles.
- User-friendly controls and features
- Quiet operation during cycles
- Frequent mechanical failures reported
- Poor customer service experiences
Maytag Washers & Dryers Reviews
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Reviewed Jan. 17, 2026
Purchased a new washer & dryer in July-BOTH BROKE????? 1st service call repaired the dryer- 3 service calls and 6 months later the washer is still BROKEN!!!! We have to use the laundromat to wash clothes-?? WHY DON'T YOU JUST REPLACE THE DAMN THING????? What happened to the quality of Maytag products.
Reviewed Nov. 29, 2025
Was extremely helpful. It was great to have an actual person to talk to and he went beyond our initial problem. He was also friendly and easy to talk with and explain the issues with our Maytag washer.
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Reviewed Aug. 4, 2025
I bought my first set of Maytag's front loaders in 1997. The washer lasted for about 7 years, but my gas dryer is a beast. It is still going strong today in 2025 (28 years later). I haven't had any problems with my dryer. This year I purchased a new set. After seeing everyone's reviews I'm praying I don't have any issues. When my washer went out I purchased a Samsung washer. It has lasted for 10 years and is still working. Only issue, it started rusting on the front panel around the frame of the door. It looks a hot mess, but still works.
Reviewed May 6, 2025
I just had to buy a new washer. Our Maytag was here when we bought our house. I knew it was an older one but it worked like a horse. Heavy loads, dirt and grime all got clean. When we pulled the washer out the purchase date was written on the back 5-7-2020. Today is 5-6-2025, way to go. Too bad I couldn’t afford the same brand but I felt Maytag deserved a thumbs up!👍🏻
Reviewed Feb. 28, 2026
This stupid clean washer with afresh is the stupidest thing some ** came up with. No notice beforehand until you fill it with clothes and soap. Then you have to unload it and run the stupid cleaning cycle before you can wash clothes.
Reviewed Feb. 25, 2026
I am writing to formally file a complaint regarding a defective Maytag washer unit purchased from Home Depot in September 27th 2025. Make: Maytag - Model #: MHW5630MBK0 - Serial#: CE3500360. The appliance was paid for in full and delivered new. Due to a move, we opened and began using the machine in December 2025.
From the very first use, the washer began making an extremely loud and abnormal noise. We immediately contacted Maytag for service. A Maytag technician from Wind Factory Service located in Hicksville, NY inspected the unit and advised us that a major internal part was defective and stated that this “should never happen in a new machine.” The technician further indicated that significant internal damage appeared to be present and MAYTAG should replace the unit.
Despite this acknowledgment, Maytag has continued to delay resolution, stating they are waiting on parts and attempting additional repairs. As of now, it is February 2026, and we still cannot use the machine due to the excessive noise and risk of further damage. We have been left without a functioning washing machine for weeks.
The last contact with The Maytag representative, we were advised to contact Home Depot for a replacement unit since they sold the unit, because Maytag policy is only to repair the unit. Home Depot acknowledged that it is most likely a defective unit but refused to take responsibility, directing us back to the manufacturer - Maytag. Both parties are effectively refusing to stand behind a brand-new product that was clearly defective from first use. This situation is unacceptable. A new appliance should not require major repairs immediately upon first use, nor should consumers be left without a working essential appliance for an extended period after full payment.
At this point, we are requesting one of the following:• A full replacement with a new, fully functional unit, or
• A full refund of the purchase price
We have acted in good faith and followed all required procedures and we have not heard back from Maytag to check in or the Wind Factory Service with any update regards to where stand with the parts. Thank you for your attention and please find a resolution to this major issue.
Reviewed Feb. 20, 2026
My wife and I purchased a brand new Maytag front load washer and dryer. The models are MHW8630HC and MED8630HC. The washer went out after 4 loads. The motherboard fried out completely. The dryer lasted one more load and the door wouldn't close. The sales person told us that they build these appliances to only last 8 or so years. I would be thrilled if these two appliance would have lasted that long instead of less than 8 loads. DO NOT BUY MAYTAG!
Reviewed Feb. 17, 2026
I bought a Maytag washer, after 2 weeks machine failed. Total transmission failure. Only used it 5 times. Total junk. Parts on order so I have no washer and they will not exchange it. Poor customer service. I will never buy another product made by Whirlpool/Maytag ever again, next time it will be an LG.
Reviewed Feb. 17, 2026
I need a rating available lower than 1 star! DO NOT BUY MAYTAG if you expect any kind of customer service. We have a 4 week old $950 washing machine that broke. It took Maytag a week and a half to get a service person out. He came yesterday and said he has to order a part, which is out of stock. He has no idea how long it could take... possibly a month or more. Maytag customer service reps do not care about this one bit and offer no solution. A 4 week old machine that needs a new control board should be replaced in my opinion. I understand sometimes things are just faulty, but the way this is being handled is unacceptable. What a nightmare. I hope to save other people from this frustration. What do they expect people to do?
Reviewed Feb. 16, 2026
LESS THAN 3 years ago, I purchased a Maytag top load washer MN: MVW7232HW1 ($685) They are supposed to be extremely reliable with a "10 year" warranty. Don't believe everything you hear/see. The unit worked GREAT, for 6 months. The center screw on the motor drive system managed to back itself completely out and fell on the floor. It took a few hours to figure out why the unit would stay balanced and kept erroring out. I installed the screw with blue Loctite ($7) to remedy the issue. 1 year later, the main seal on the basin completely let go. Water was all over the floor and leaking through my floor.
Called Maytag and it wasn't a "warrantable" repair. The seal was integrated to the "transmission". Purchased and installed the part myself ($365). Fast forward 5 days ago (unit is now 2.5 years old) and the electronic water valve assembly has failed ($85). I have ordered and will install yet again another part. If you are keeping tally, I purchased the unit for $684 NEW. Have since installed $492 dollars in parts MYSELF and the unit is not yet 3 years old. I would not recommend this product (or its Whirlpool equivalent) to anyone! Buyer Beware! 1 of 5 starts (ONLY because most rating systems don't allow for a 0).
Maytag Washers & Dryers author review by ConsumerAffairs Research Team
Maytag has been inside American homes for over 100 years and continues to provide innovative technology and great customer service. The company is especially famous for its Maytag Man, a symbol of the company's dependability and dedication to service. Maytag continues to build success, with nearly five billion dollars in revenue generated in 2014. Their washers and dryers are available as top loading or front loading and can be configured to fit your laundry room’s space. Maytag’s innovative technology ensures your clothes get just the right amount of clean and just the right amount of dry, all while saving you time and money.
Energy Star qualified: All of Maytag’s washers and dryers are Energy Star qualified, meaning they are energy efficient and will save you money compared with a machine that is not Energy Star qualified.
Size capacity: All of the front loading and top loading models range from medium to extra large capacities, so you can buy one that works best for you based on the size of your average laundry load.
Quiet: Maytag washers and dryers are quiet, so you can put them anywhere in your house, including closets and near bedrooms, without worrying about noise.
Advanced Moisture Sensing: Maytag’s Advanced Moisture Sensing makes sure every article of clothing gets dry, from socks to towels. The sensor strips located inside the dryer measure moisture levels around the fabric of the clothes in the dryer. At the same time, inlet sensors determine air temperatures to stop the load at the appropriate time.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Maytag Washers & Dryers Company Information
- Company Name:
- Maytag Washers & Dryers
- Year Founded:
- 1893
- Address:
- 553 Benson Rd.
- City:
- Benton Harbor
- State/Province:
- MI
- Postal Code:
- 49022
- Country:
- United States
- Website:
- www.maytag.com