Maytag Washers & Dryers Reviews

MAYTAG — THIS IS ABSOLUTELY UNACCEPTABLE. I have owned a Maytag MFW7020RF washer for ONLY 1 YEAR AND 6 MONTHS, and it is now COMPLETELY DEAD. It will not turn on AT ALL. But honestly, the washer breaking is only HALF the problem. YOUR CUSTOMER SERVICE IS HORRIBLE. I have now been on hold for OVER AN HOUR and have been transferred to FIVE DIFFERENT PEOPLE — FIVE! — and I STILL do not have a resolution. Five different people. Over an hour on the phone. Repeatedly explaining the same problem. Being transferred around like nobody wants to take responsibility. WHAT KIND OF CUSTOMER SERVICE IS THIS?

We had a Maytag washer and dryer for over 25 years and replaced them on 2025 with the Pet Pro series. What a huge mistake! The washing machine is garbage, it hardly cleans at all. Deep fill is a joke, but so is the entire piece of equipment. I will never, ever, buy another Maytag or Whirlpool product in my life. The Obama era has destroyed your company.... Complicit is probably more the reality.

I spent the extra money to buy what I thought was a reliable top loading washer. One year and 2 months after purchase I got my first code. Had a tech come out for $300 to tell us it was a drain hose issue. Here we are one month later and we've replaced the control board and now we have to replace the touch pad control. We use the washer minimally so I have no idea why all the issues. I will never buy another Maytag and I will not recommend this brand to anyone. So disappointed.

After 2 years of light use, the locking lid system failed, which affected the whole computerized system, leaving my laundry soaking wet. It would not restart. Neither the dealer nor customer service would financially take care of the problem, leaving me stuck with over $200 for repair. Online info states that this has mechanical frequent fails. If they know this, why isn't it fixed and why don't they pay for the repair? I thought Maytag was better than this. Two years old and over $200 repair. Get real!!! This is my first Maytag and will be my last.

0 Starts if possible. My ex wife has a MVW6500MBK0 PetPro washer that is the worst washer I have ever seen. After a few years of owning the water has nearly completely stopped being added to the washer causing constant F8E1 Error Codes, but only showing it when I entered the diagnostics mode. All external inlet lines and valves are working properly and when I opened up the machine I noticed the Water Inlet Valve (part number W11096267) was the most likely culprit and most likely had failed Cold/Hot water valves. I was curious though as to why her Washer did not have the 5th connecting wire configuration that the original part seemed to require (5th port underside of the part assembly).

I purchased an electric double oven from Lowe's and got the extended warranty. When I received the oven, I did not immediately unbox the oven due to renovations. When I did unbox the lower oven had a broken glass door. I called Lowe's, and they transferred me to Maytag. I live in eastern Oklahoma which is very near the Bentonville/Fayetteville area where there is a Maytag field service representative (FSR).

I purchased a Maytag washer/dryer from Lowe's in January 2019. On the day of delivery, Lowe's told me that the set I wanted wasn't available. My choices were to wait two months for something else OR get another Maytag set that was larger (something I did not need). I got the larger set. From day one the dryer was loud and made a horrible sound. They sent a tech who did nothing. They sent another tech who did nothing. Then they replaced the dryer in September 2019. It also made a horrible sound. They sent a tech who repaired it. The dryer never dried clothes so they sent me a kit to test airflow. Now the dryer doesn't heat at all. I called and held and after giving someone all the info (model, serial #), they transferred me to someone who mumbled that I needed to call back in two hours. This is ridiculous!

Never again will I ever buy a Maytag washer had for 3 years and it stopped working. The warranty wouldn't fix it cause it wasn't working; they made all these excuses. 😡

Bought my washer 04/2023. It’s already stopped working twice and both times I had to have someone come out to repair. First time I was still covered by warranty, second time the call out charge from Maytag was $150 plus repair. It’s the same issue with the lid lock not latching properly, technician says he gets these calls a lot with this type of washing machine Model #: MVW4505MW.

They have agreed to replace the washing machine.

Can't do half a star. It won't let me. Got a new washer at a high price. Within 2 months it needed repair. Call where I got it from and they brushed me off to Maytag, they didn't care about my new washer or its problem they sent so guy out who pushed a couple buttons and said it's working for me and left. I dealt with the problem for almost 2 months and the sound was just to loud, called again. No one cares. They sent the repair guy out to humor me, he gets here and I turned it on for him this time, he didn't try it last time, after a few seconds I need almost all the major washer parts replaced, I ask seeing it's new how about replacing the washer, Maytag say's no. They repair not replace units, so once again my washer doesn't work and I have to wait over a week for parts. Paying to do my laundry because my new machine is a POS, Maytag customer service and warranties are garbage. Stay away from maytag.

Unbelievable, noise electronic pulse will drive you crazy, power surge, no way to check to see if it really is washing, 1.5 hrs plus for a normal load, ridiculous. Sad we let these electronics and China have everything we make, took it back next morning.

Possibly the worst purchase we’ve ever made. After about a year it began to slowly break down with part after part failing until the gear case finally failed right at the two year mark. No customer support from Whirlpool. I was on a first name basis with our local repair guy. The local shop where we bought the thing helped us out with a new (non-Maytag/Whirlpool) machine because they have good customer service but otherwise this was this was a total trash fire.

Very disappointed with Maytag and their customer service. I purchased a Maytag washer less than one year ago, expecting the reliability and quality associated with the brand. The washer developed a problem and required a repair. Because of the timeframe Maytag offered for service and because I needed to use the washer, I had the repair completed at my own expense. Unfortunately, the same problem has returned only one month after that repair.

I purchased a Maytag washer January 2025 and I am having mechanical issues. It goes from sensing to done. I called Whirlpool and they want me to pay $350 to fix it. I thought Maytag was the best but it isn’t. She wanted to know if I had purchased an extended warranty and I said no. Person shouldn’t have to. The washing machine should last longer than a year and a half. It upsets me that they couldn’t do more to stand behind this washing machine.

I recently purchased a “pet pro” washing machine because, obviously I have pets…?? My question would be - what rocket scientist at Maytag thought that removing the clean out opening on the front of the machine was a stellar idea…?? Even after actively and vigorously shaking out fabrics that have been in contact with pets there will always be an amount of pet hair that will find its way into the machine. In the good ol days a person could periodically open up the little door and clean the pump out and continue on their happy way, but now we cannot be trusted to perform such a delicate process and for our own good the option has been removed as not to temp a person as inept as myself to complete….?? Seriously Maytag? I would have loved to have been a fly on the wall during that board meeting- Just FYI I am planning on returning to washing my clothes in a creek over stone and save the time, money and aggravation…

I thought I'd go on here and write a review about Maytag gas dryers and may tag themself. I will start out to say do not buy a Maytag. Piece of crap. I bought a washer and dryer set from Maytag. My dryer which is a gas dryer did not work when it got delivered. I will say Lowe's send a new one the next day. That was awesome. It's almost a year now and the dryer started making all these banging noises. I'm going to see if I can put a video on here but anyway took me 2 hours to get through to Maytag Customer service. Horrible. Finally did they send a repair person. Now listen to it. Ordered a new drum. Came two days later which was awesome. Put the new drum in and it sounded even worse so they replaced the rollers and the motor and it's still loud as hell.

I purchased a Maytag washer 3 years ago. I’ve hated it since the day I got it. It’s very loud & have had service out twice for problems. Today, another problem won’t start up. Unless you take out an extended warranty they will not stand behind their product. There is only 2 people in the house so is not used much. It’s going on the tree lawn. I will NEVER buy another Maytag. Yes, I called Maytag & where I bought it. Sure they will send someone out but for a cost. I’d rather toss it than spend money on it since it will probably break again. It’s got me sick that after 3 years have to buy another one. It’s a lemon.

Purchased a new Maytag washer/dryer set from Menards and the washer leaked the first time we used it. Called Menards CSR and they apologized. The said that they would deliver a new one. It took 3 days, but they did deliver another new washer. Went to use it... Leaked again. Both brand new washers leaked from the tub area. It is simply unacceptable that Maytag would not only produce such defective products but also allow them past their "quality control". Returned both to Menards for a full refund. I will never purchase anything from Whirlpool/Maytag again. It's really sad because Maytag appliances used to be the gold standard for reliability.

I bought a matching washer and dryer set DIRECTLY from Maytag’s website on August 6, assuming buying from the manufacturer would mean a seamless experience. I was completely wrong. We had to take a full day off work to be home for the scheduled delivery today. The delivery team arrived and only had the washer, explicitly admitting that the missing dryer was entirely Maytag’s fulfillment error. Because of their mistake, we have no way to dry our clothes and are forced to spend our free time and extra money at a local laundromat. Furthermore, we would have had to take a second day off work just to receive the delayed dryer. Now, because of how this was handled, we are forced to take yet ANOTHER day off work just to sit at home so they can pick up the washer. That is multiple days of completely wasted PTO and lost wages because of Maytag's incompetence.

I scheduled for my dryer to get fixed. I purchased it on December 7th 26. It broke in April of 27. They scheduled a service provider to come out. The provider canceled 2 times then never showed the 3rd. Then in July 2026 my washer broke. I called to schedule someone to fix my washer and dryer yet again. Same thing the people they were sending out after waiting 2 weeks for an appointment canceled. I called Maytag to see about getting a different service provider. They basically told me no they couldn't. I asked to speak to a supervisor and was told someone would call me back in a day or 2. Terrible experience and terrible washer and dryer. I should have went with a GE.

I just received my new Maytag washer today. I called the registration number provided, and the "salesperson" (who was obviously NOT a customer service representative) immediately started badmouthing Best Buy (where I purchased the appliance) and told me that the 5-year unlimited warranty was in fact, absolute garbage and proceeded to list all the limitations on the warranty. I responded that the representative at Best Buy told us that this is a 5-year unlimited warranty which includes parts and labor. He said that they lied to me. He said Best Buy is notorious for lying about the warranty. I quickly realized that his scam was to sell me a "better" warranty. WHAT A SCUMBAG!!!!! I called back a second time and got the exact same routine. This is MAYTAG, not just some rogue operator.

I contacted Maytag because my dryer had condensation on the inside dryer door window as well as small water puddles in the dryer drum. The technician sent to my house Paul did the least to resolve my issue. He used a tester to see if the dryer vent was clogged then left. His tester only measured air only however my other cycles are not working properly. I spent $392.20 for a technician to do absolutely nothing.

The controls are difficult to use. The washer does work well unless you use the highest water level and my top load machine broke after 2 years.

Maytag washer is the worst I've ever owned. Just over 2 years old and needs a control panel - this will be control panel #3. Original was replaced at 4 months (Under warranty) and now needs to be replaced again along with a pump. The washer has NEVER worked effectively, either leaves load sopping wet and needs to be drained and spun again, or gets "stuck" at 1 minute or 15 minutes and just keeps running. When I shut off manually the load is done. I personally have enough to do in life without babysitting my washing machine to be sure it stops. When it continues to run I'm thinking this is causing excessive wear and tear on an already bad machine. Additionally, if anything gets stuck in the machine you need a technician to come out and service, unless you are savvy and strong enough to lift the machine and take it apart to access where to unclog.

I purchased a Maytag set 2 1/2 years ago. I have already changed the heating elements in the dryer 3 times and today the washer lock mechanism broke! Parts are not available and the magnet trick didn't work. As far as I know you cannot bypass this lock. I bought Maytag because I thought it was quality, I was wrong! It's nothing but JUNK. Washer model MVW4505MW1. Dryer model MED4500MW0.

My washer came on time but I found out the washer they sent me is the wrong washer. I've spent over 20 phone calls Plus to Maytag you can't speak to a human, it just takes you from computer to computer and you sit on hold forever. I tried the corporate office, they're useless. All they do is send you back into their same old dumb line and you go back on the computer and sit on hold. I am trying to get the washer returned and the correct one delivered but this is become impossible. If I knew Whirlpool and Maytag were merged and looked up the problems they have the biggest complaint is their phone system you can't speak to a human. And their call back system that's a joke. If I can't get a response from them I am going to go through the bank and get a chargeback and get another washer somewhere else. Washer MTW4205SW.

Horrible. A waste of time and money. I just added my Gain to the machine, and I left the top open for a few minutes to go take the sheets off of my bed and as I'm walking back, I hear the water draining mostly full of water and all my damn Gain down the drain. That's at least 20.00 worth of water and 4.00 worth of Gain.

It does no good to have a warranty with these people. Come out to my house 3 times. Made excuses every time. Got someone local. Hasn't not worked since we got it.

I had the washer for 3 years new and control panel stop working and the washers does not work at all. Call customer service and all they could give me was by their extended service plan or their monthly plan which is close to $400. Would not get this washer or this company ever again. Customer no help.

We bought our new washer 9 months ago and it is already broken. Repair guy said everything needed to be replaced. Customer service is terrible and no help. Don’t waste your money on their products.

I bought a Maytag washer and it isn’t even 2 Years old and it stopped working. I had to take out an extended warranty now. The warranty that comes with the washer is WORTHLESS AND MISLEADING. I have been without a washer now for 2 weeks now. They ordered parts and then that didn’t fix it. The repair guy came again today because he said it was the motor. Well that wasn’t it and now had to order another 2 parts. He thinks it’s the electrical. Now it won’t be till next week to see if that will fix it. It’s $766.00 washer and is worthless. I’m single so it does not get used a lot and it can’t even last 2 years. I’m so angry with Maytag and you shouldn’t have to take out a warranty on a new washer.

I bought this washer for my new home. I was told it had a one year warranty. Of course they tried to sell me instead of warranty. The washer quit working four or five times less than a year. The motherboard went out the clutch went out on the transmission, it would not drain. It would not spin. It was never balanced. They sent out a repair man four times and the fifth time the repairman got it running so the warranty was not covered. I had to pay for the service call. I’ve own Maytag over the years and they were good products. This one is no longer made by Maytag. It’s made by whirlpool. Do not buy it. It’s nothing but Junk. They would’ve been happy to fix it for me if I would’ve paid for it.

Bought a Maytag and expected to get a quality product. Biggest mistake we made, had trouble from the first month, was not used for a large family so it wasn't abused, constant resetting back to factory settings, finally died after two years. Save your money!!!

I purchased a Maytag washer and dryer set 6 months ago. The control board just went out of the washer. Now the part is on back order, almost a month. Having to haul all my clothes elsewhere to wash! I should be reimbursed for all the added cost and time! I will never buy another maytag!

The worst washing machine I have ever owned. Junk. It is a Maytag Centennial. Never again. A Maytag washer or dryer. Done with them. The first and last.

I was recommended to invest in Maytag washer, so two months back I got it delivered. It worked for month and half. It was covered by standard warranty, the technician diagnosed faulty control panel. To get the part it will take 12 working days and after wards it might take a week to get on the schedule, so we are looking at close to month. PLEASE Don’t buy Maytag/Whirlpool bad product vs worse customer services.

I bought my dryer 5/2/26; it worked for 2 weeks. I've had 5 service appointment; the first one was rescheduled. He showed up to the second one and stated we had a dead leg. We fixed the breaker, tested it ourselves, and it was pulling the correct voltage, but my dryer still wasn't working. So I made another service appointment, which then was rescheduled twice. He showed up today, did the same exact thing, claimed he switched wires that he already switched, and left. Now my dryer still isn't working, and I have to wait another 2 weeks. Savage!!!

Bought a Maytag on 5/10/26 and here I find myself at a washateria washing my clothes waiting for them to come service our brand new washer machine this upcoming week. Maytag was very prompt in setting up a service date but the whole idea of a brand new machine not operating in just over a month really makes me wary of the unit itself.

I bought a Maytag washer last year and it broke and called for support and all they did was try to sell me a warranty. No help support, no tech support whatsoever. I bought this because it had a ten year warranty. The piece of crap broke just after a year and now they want 300 to 360 dollars to fix it. Only paid 599. Not fair at all. This is a big scam and they are taking advantage of people selling then a machine that brakes right after warranty. They know about problem because it's the number one problem with the machine shift actuator. The repair is 300 dollars. What a rip off.