Maytag Washers & Dryers Reviews

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About Maytag Washers & Dryers

Maytag offers washers and dryers designed for reliability and heavy-duty performance. Its product range includes front-load and top-load washers, as well as gas and electric dryers. Since 1893, Maytag has focused on creating appliances that hold up to rigorous use, featuring user-friendly controls, strong motors and extensive wash cycles.

Pros
  • User-friendly controls and features
  • Quiet operation during cycles
Cons
  • Frequent mechanical failures reported
  • Poor customer service experiences

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Maytag Washers & Dryers Reviews

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    Page 1 Reviews 0 - 10

    Reviewed April 9, 2025

    My 81-year-old grandmother just bought a brand new Maytag at Lowe's in October of 2024 and it has a problem with the wiring harness and they know it. That's why they discounted it. Do not buy a Maytag with a push button. They have problems with wiring harnesses. Get a doll or just don't buy Maytag at all. But don't buy Whirlpool either coz they got the same issues

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    Customer ServiceStaff

    Reviewed April 5, 2025

    We purchased one of these and it has worked okay, but would say it’s very noisy. When our daughter needed a new one, we suggested this product. The first one delivered wouldn’t drain. The next day, Lowe’s replaced with a new one. It didn’t work, but this time they said she needed to call repairman. First man who came out didn’t have a clue how to fix. Second company came out and said it could be one of three issues. At this point, she could not get a replacement because it was in warranty period. So company ordered the parts. One of which would take 6 weeks to arrive. Finally fixed after 3 months but the reason it didn’t work is still unknown. Maytag was really no help. Since the 2nd one broke within 2 days, she should have received new one.

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      Customer ServicePrice

      Reviewed April 3, 2025

      I purchased a Maytag washer MVW6230HW (digital) from Lowe's in September 2022, for a total of 873.00. I did not purchase an extended warranty from Lowe's. This Maytag washer was guaranteed for 12 months. The washer lasted just 15 months, then stopped midcycle, half filled with water and clothing. Lowe's will only provide service if an extended warranty is purchased. The only service I could locate in my area was Sears Home Services. The technician replaced the actuator, and the machine still did not work. The technician said he had no idea what was wrong.

      I had no other choice but to replace this Maytag washer after just 15 months of use, and still had to pay the diagnostic fee of 161.00. I did some research and looked not only for a dependable washer but a local business that has their own repair department. I bought a Speed Queen TR3003WN (not digital) made in the USA, which I am very happy with, at a cost of 1058.00. It came with a THREE year warranty. Maytag customer service refused to address my complaint because it was past the warranty date of 12 months. The loss of hundreds of dollars paid for a faulty machine and a new replacement after only 15 months was a hardship, not to mention the aggravation of trying to have it repaired and going to a laundromat multiple times. I will never EVER purchase a Maytag appliance again.

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      Punctuality & Speed

      Reviewed April 2, 2025

      I purchased a stackable front load washer and dryer. The third time using the dryer, the drum felt gasket came out and wrapped itself around my clothing tightly! Getting a hold of them for this issue has been a nightmare. After a long hold, I decided to email someone. She had the nerve to send me troubleshooting instructions. This is a new unit!! I shouldn’t even be dealing with this, and I’m not disassembling my new dryer. I finally have a service date, but they don’t give you a time window. You have to stay home and be available the entire day. So I guess I’m taking a day off work. I have wasted a lot of time/money, and now I have a new machine sitting here that I can’t use. I don’t even want them to make the repair. Just bring a new dryer ASAP. This is ridiculous. Off to the laundromat to waste more money. Never again will I buy Maytag.

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      Customer ServicePriceStaff

      Reviewed April 1, 2025

      I bought a Maytag front loading washing machine from Lowe’s less than 1 year ago. It is already inoperable due to mechanical failure. I tried to call customer service and received a busy signal, something pretty unheard of in this day. I went to the Maytag website and started a chat to try and get help there only to be left hanging mid-conversation, the agent just stopped replying. I have an inoperable washing machine that was very expensive and not even 1 year old and have no recourse because I can’t get through to an actual customer service agent. I regret my purchase. Do not buy this brand. The product is poor and the customer service is nonexistent.

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      Reviewed March 31, 2025

      I bought a Maytag washer and it broke down after four week - it took five weeks to get it fixed. Now a year later, it has broken down again and it has already been a month and we are still waiting for part to repair it. Buying a Maytag is the worst decision I have ever made. I will never buy a MayTag product again and neither should you!

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      Customer ServicePunctuality & SpeedReliability

      Reviewed March 30, 2025

      We bought a new home 6 months ago and decided to splurge on a "quality" washer and dryer pair and bought a Maytag. It's the worst appliance purchase I've ever made in my entire life and it's not even close. The washer shakes everywhere and is so loud we put pillows on each side and it still makes tons of noise. We called a Maytag technician and an independent repair person to check it and they said that they're just built that way nowadays.

      The user experience is terrible. Every couple weeks you have to do an empty wash with no clothes and you won't know until you put a load of laundry in and come back 20 minutes later to find out it never started. It constantly stops working due to even small to medium loads of laundry "offsetting" the drum, so it'll just not work and you have to redistribute or take out clothes.

      It's overall completely unreliable. This morning I woke up to a random electrical error that only says "F2E2 Customer Service". No phone number, nothing. I found and called a number and of course they're not open on weekends. Terrible company. We tried asking them if we could exchange or give them back and they won't, so now we're stuck with junk that we'll replace as soon as we can. Avoid this company at all costs.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed March 29, 2025

      Maytag, big name brand, big name disappointment. A month in and started having problems, took 3 months to get repaired and a few months later same exact problems. Customer service is friendly, but treats you like an assembly line customer, nothing more than scripted responses to questions. Inferior product with obvious design flaws and no intention of admitting and taking responsibility for it. Will never purchase another product of theirs and will steer anyone else I can away from their products.

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      Customer Service

      Reviewed March 28, 2025

      I bought Maytag washer 5.3 CU in 2023 from Costco and in last 2 year I had 7 repairs for it.. and finally we are getting rid of this on 03/28/2025 and buying a washer from Samsung. Maytag washers are an absolute junk products and we would never recommend the product. More than the product their customer service is even pathetic.

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      Customer Service

      Reviewed March 26, 2025

      I paid for warranty and it's been 4 months with no washer. The guy from Savannah property comes here twice with wrong parts, and goes days without answering the phone and if he do answer he has personal problems. I wish I would have gotten warranty somewhere else. Don't get warranty out of the store.

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      Maytag Washers & Dryers author review by ConsumerAffairs Research Team

      Maytag has been inside American homes for over 100 years and continues to provide innovative technology and great customer service.  The company is especially famous for its Maytag Man, a symbol of the company's dependability and dedication to service. Maytag continues to build success, with nearly five billion dollars in revenue generated in 2014. Their washers and dryers are available as top loading or front loading and can be configured to fit your laundry room’s space. Maytag’s innovative technology ensures your clothes get just the right amount of clean and just the right amount of dry, all while saving you time and money.

      • Energy Star qualified: All of Maytag’s washers and dryers are Energy Star qualified, meaning they are energy efficient and will save you money compared with a machine that is not Energy Star qualified.

      • Size capacity: All of the front loading and top loading models range from medium to extra large capacities, so you can buy one that works best for you based on the size of your average laundry load.

      • Quiet: Maytag washers and dryers are quiet, so you can put them anywhere in your house, including closets and near bedrooms, without worrying about noise.

      • Advanced Moisture Sensing: Maytag’s Advanced Moisture Sensing makes sure every article of clothing gets dry, from socks to towels. The sensor strips located inside the dryer measure moisture levels around the fabric of the clothes in the dryer. At the same time, inlet sensors determine air temperatures to stop the load at the appropriate time.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Maytag Washers & Dryers Company Information

      Company Name:
      Maytag Washers & Dryers
      Year Founded:
      1893
      Address:
      553 Benson Rd.
      City:
      Benton Harbor
      State/Province:
      MI
      Postal Code:
      49022
      Country:
      United States
      Website:
      www.maytag.com