Maytag Washers & Dryers Reviews

My husband and I purchased a Maytag Neptune washer and dryer in Oct. 2005. The washing machine is shot. The repairman told us that the bearing assembly and seal along with the stabilizer for the drum need to be replaced. The repairs would cost more than the $700 we spent on the washer. I spoke with Maytag. All they could do was offer an apology. Needed to vent my frustration of spending so much money and in a little over five years having to replace an appliance that we thought would last 10 years. We will never purchase Maytags again. Maytag MAH5500BWW serial ##B6749379GT

My Maytag Atlantis washer (MAV8757AWQ) which we bought in 2003 started having problems with the spin cycle in 2009. I would sometimes have to repeat the rinse and spin cycle. The next problem was the loud racket the spin cycle made and the machine would sometimes seize. Then it started to leak during the spin cycle. Thanks to the input from people on this website, we were able to sort out a solution. We bought a thrust bearing kit and a triple lip seal and bearing kit. The triple lip seal and bearing replacement was a very difficult job but I think it solved the problem.

I purchased a Maytag front-loader washer and dryer for $2400 4 years ago. An absolute lemon. I had to spend another $650.00 in repairs and recently both washer and dryer just went out. What junk. How does a company get away with things like this? They have hundreds, if not thousands of complaints against them. This caused consistent loss of money, excessive waste of energy and poor clothing wash.

I bought a Maytag Epic Z Washer MHWZ400TQ a little more than 2 years ago on this Black Friday. Its outer white holding tube broke at where the motor mounts so water leak out. Because the washer is in a small washer/dryer room so I can only take front lower panel off to view inside. It is out of warranty, but I still called Maytag customer service because it is clearly a problem with design, manufacture, workmanship, and/or the quality of material used. But the so-called corporate level supervisor was so impatient he almost shouted at me and only offered 75% off on parts and has to be ordered by myself. I don't think I am going to repair it myself or spend that kind of money to repair it. I videotaped the leak and I am going to post it on YouTube so anyone who’s interested can see it.

We Purchased Maytag Neptune Clothes Washer and Dryer. We noticed an odor in the wash and in our towels. It got worse when the cloths would get warm. We reported it to a local certified repair shop. They said we need to purchase tablets. We did and still had odor. We purchased new towels, clothes and bedding. The new items began to smell after a couple of washes. The odor got worse.

I had a Maytag washer for 27 years. The transmission started to leak, so we bought a new Centennial Washer in Nov. 18, 2008. On Nov. 27, 2010, transmission on new washer has locked up and will not agitate. Maytag says they will pay for half the parts. Either we spend the money to fix the current machine or we pay about the same amount or slightly more to buy a new washer.

I have a Maytag Washer that has been serviced over 4 times for the same problem, the water doesn't spin out. The first time it was still under partial warranty. They replaced the transmission and it cost us about $300 it would have been over $600 if it had not been under warranty. I purchased an extended warranty, I had a general service on it earlier this year, covered under the warranty. They replaced some gasket or rubber belt covered under the extended warranty. Next, in August/September, the same problem again this time it was the motor, it burnt out. The first appointment, they called at around 4pm after I had been waiting for them all afternoon, the usual they will be there between noon and 4pm. Well, they over booked or it took the service person too long and they couldn't make it that day and had to reschedule. Got another appointment for a couple of days later and they showed up this time.

I have a Maytag Washer that has been serviced over 4 times for the same problem, the water doesn't spin out. The 1st time, it was still under partial warranty. They replaced the transmission and it cost us about $300. It would have been over $600 if it had not been under warranty. I purchased an extended warranty, I had a general service on it earlier this year, covered under the warranty. They replaced some gasket or rubber belt covered under the extended warranty. Next, in August/September, the same problem again, this time it was the motor, it burnt out.

I bought a Maytag Bravo Quiet Series 300 washer and I am very disappointed. It does not wash the clothes and stains do not disappear. I have always heard that Maytag was the best. I guess that was before. I am stuck with this machine for the next 5 - 8 years.

I bought a Maytag Legacy washing machine MTW5770TQ in December 2007. The last month it became very noisy and now leaks. Warranty is only for a year. Guess it only costs me $150 a year to wash the clothes. Gosh that is less than $3 a week what a deal. Instead of throwing good money after bad I will forgo the repair and buy another washing machine. It won't be a Maytag. I really think Maytag could tighten up their engineering so that the failures could occur the day after the warranty expires instead of waiting another two years. If you are going to buy Maytag be warned.

I purchased my Maytag Atlantis set at Best Buy in 2002. First of all, the washer needed over 5 repairs in the first 2 years and after the 5th repair, they gave me a new one due to the contract warranty with Best Buy. Now the new washer has a rusted lid and I'm very meticulous with my appliance and wipe them down on a regular basis and it's still rusted. Oh yes, one of the problems was that the washing machine flooded my laundry room, kitchen, and dining room which is behind the laundry room completely!

We purchased a Bravo series from Maytag in November of 2009 and the dryer stopped heating in October of 2010. We contacted Maytag about the problem and they sent a company called Cliffs Appliances to fix the problem. Six weeks later and 6 service calls from Cliffs, we still have no heat and are unable to use our dryer. I contacted Maytag twice, explained that Cliffs had not fixed the problem and they could care less. Six service calls and numerous calls later, it's still the same old problem. Don't buy Maytag Bravo Series! And please don't use Cliff's Appliance Service! Incompetents!

I am a single mother with four children. This is not an opinion, this is a fact. I purchased the matching pair of the Maytag Neptune washer and dryer, washer model no. MAH8700AWW and dryer model no. MDE9700AYW. To start, my washer makes my clothes smell like mold, and I have to put it on spin cycle a few times to get it to spin out all the water left in my family's clothes. And as for my dryer, the drum has been replaced. (The weld on the seam was bad and it split.) Less then 6 months later, the thermostat went. I had it Fixed. Now the front display panel is bad. I purchased this set because I wanted a worry free washer and dryer that I could depend on. And by the way, did everyone notice that the little Maytag man isn't sitting around doing nothing on commercials any more because he is at my house repairing my washer and dryer. Sorry, a little humor. If not, I would sit and cry. Please notify me by phone or address.

I purchased a Maytag Atlantis washer in 2006 and have had repairmen out a couple of times to deal with issues regarding the spin cycle and water draining. Now, my floor is covered in grease and oil. The repairman who came out today said that this machine is actually a Magic Chef machine not Maytag! The transmission is blown and needs to be replaced. The cost will be at least $450.00. The repairman advised us to buy a new washer. I looked online tonight and was amazed to find over eight pages of consumer complaints echoing my problems. If these many people have posted these problems, I can only imagine how many times these machines have let families down.

I have bought a new Maytag washer and dryer from Home Depot in Nov. 2009. I picked it up in Dec. 2009. Around Aug. 2010, I started to have major problems with the washer and dryer. I have been in constant contact with Maytag and lately, even their corporate office. It is almost 3 months later and I still can't get the items repaired.

My 18-month-old Maytag Bravos automatic washer model # MVWB700VQ1/serial # CY0670250 started leaking water. I found that the plastic liner had cracked in many spots after 18 months of use.

I purchased a Maytag Neptune Washer LED Touchpad controls, 800 rpm Spin on 1/28/06. it was delivered on 2/2/06. In October 2010, the machine would stop spinning when 8-9 minutes remained in the cycle, or with only 1 minute left. I was able to then, stop and restart the machine, to finish the cycle. However, in November, the same problem occurred again, which i was not able to correct. A repairman came from the above store and noted the struts were very worn, the control panel was overheating, and the pump was wearing out. The cost for these repairs were estimated at $866.77. Occasional heavy loads were done with this machine, but essentially, normal washes for two people. Needless to say, we are upset and disgusted, that this machine only lasted over four years. We thought Maytag was rated as the best. As retirees, do we pay this huge repair cost or purchase a new machine?

I purchased a Maytag Neptune Washer LED Touchpad control, 800-rpm spin on 1/28/06 which was delivered on 2/2/06. In October 2010, the machine would stop spinning when 8 to 9 minutes remained in the cycle or with only 1-minute left. I was able to then stop and restart the machine to finish the cycle. However in November, the same problem occurred again with not being able to correct. A repairman came from the above store and noted that the struts were much worn. The control panel was over heating and the pump was wearing out. The cost for these repairs was estimated at $866.77. Occasional heavy loads were done with this machine but essentially normal washes for two people. Needless to say, we are upset and disgusted that this machine only lasted over four years. We thought Maytag was rated as the best.

We have a Maytag dryer (gas). My wife noticed a burned blackened spot on the heat vent inside the dryer. Her nightgown was stuck to this area and the gown was burned with a hole and the surrounding area was in the shape of the vent holes.

My Maytag Atlantis (model# MAV8551AWW) is 5 years old and started making a shrieking sound when spinning. Repair man said that the gears are bad, changed the belt and said for me to look for another washing machine. I have read that Maytag trashed these machines. Also, that Whirpool bought Maytag out. So what it one suppose to do. I would think that Whirlpool should give Maytag Atlantis owners a rebate to purchase a Whirlpool washer. Otherwise, I am going with Kenmore.

My husband and I purchased a Maytag Atlantis washer and dryer on October 13, 2005. The set has worked perfectly until last week when the washer started making a loud noise and wouldn't agitate. We called a repairman and were shocked when we were told that the transmission and clutch belt needed to be replaced.

I purchased a Maytag Neptune washer model MAH5500BWW in January 2006. Every time I wash clothes, I notice a bad odor that fills the house. I have talked with Maytag and they said to buy a product called Afresh or to clean it with bleach or lime away. I have done this several times and it has not solved the problem!

I purchased a Maytag Atlantis washer (MAV1734EWW) and Maytag electric dryer (MDE7400AYW) in June 2003 from Lowe's. We had Maytags before but when we moved, we left them in our old home and purchased what we thought were high quality appliances. The washer has always made screeching noises and doesn't spin the water out of the washed items. In October 2009, the timer on the dryer stopped working. New timer plus labor was $290. The repairman suggested a service policy on both appliances which we signed up for. Thank God because 2 months later, the transmission in the washer stopped working. The policy covered the repairs 100%. This service policy was purchased from a local company and has nothing to do with Maytag.

5 year-old Maytag Atlantis- Transmission is going out. Last on lasted me 20 years. Need to buy a new washer.

I own a Maytag Ensignia washer and dryer. My first Ensignia washer left each load still dripping water. No matter how many times I pulled the clothes out and re-distributed them, they were still pretty wet at the end of the cycle. Maytag sent repairmen out twice in the first several months to fix the problem. Though I bought the machine partly because I needed a large-capacity washer (we have a large family), each repairman told me that I should not wash large loads in this machine and that I should not do frequent loads either. Each time, they would leave, telling me there was nothing wrong with my machine. I got so tired of having to take soggy clothes out, balance them and start the spin cycle again. My laundry was never finished until I had fiddled with it several times. It was especially upsetting because this is the loudest washer I've ever heard and I had to repeat the spin cycle over and over. When I finally called for another repair, Maytag replaced the washer with a new one.

I purchased a brand new washer & dryer on August 1, 2005. Within the 1st year, the washer was making a loud noise and the bearing needed to be replaced. Since it was under warranty, I did not worry about it. Recently, this same bearing is bad again and needs to replace. I had bought an extended warranty; however, the warranty company is refusing to fix it as the repair of the item would be in excess of $800. They are offering me a settlement for a portion of the costs of a new one.

My husband and I bought a house 18 years ago and it had an old washer and dryer. We decided to wait until they "died" before we bought new machines. They lasted and lasted. Finally, about two years ago, we decided to buy an energy saver washer and dryer and decided on Maytag Bravo because we thought it was the top of the line.

I have a Maytag Neptune dryer that I purchased in mid-2005. First of all, I must state that I was never notified of any recall and now I have a defective dryer that has to have the electronic board or sensor, or both, replaced because it is stuck on "51 minutes, sensor dry". It makes a constant chirping noise that is so annoying and does not start when it is locked in that position. I was told by one repairman that I can put alcohol on a cotton ball and rub that on the sensor inside the dryer and hope that works. It actually seemed to do something for a while and then that stopped working, too. Even with the alcohol "fix", I have to keep unplugging the dryer and praying that it will start so I can finish a load of laundry.

I purchased both a Maytag Bravos "MTW6700TQ (SN CW3370131) washer and a matching dryer (MED6600TQ, SN MW3417712) as I "thought" you had the best product on the market. Our old Maytag lasted 20 years with only on service. I have owned these less than two and am getting ready to service them again. After just 380 days I had to pay to have the washer and dryer serviced. The washer started making weird noises on spinning, leaking and the pump had to be replaced, while the dryer started displaying "AF" indicating an airflow problem, even thought the vent was clean and our house new. Well I though, ok just this once, but here it is a year later and guess what, same thing is happening again with both units! I was surprised the warranty was so short, and these are such lemons. I think I will fix them then sell them. Maytag used to mean something to me. I have posted a complaint on their site.

I replaced motor and control board because I kept getting LR which I understand means locked rotor, in the motor I assume. After replacing above components, the same LR exists still. Rotating the drum after first turning off and restarting the machine sometimes works. What can I do?

We bought a Maytag compact stackable washer and dryer in 2006. The front load washer, Model MAH 2400AWW, worked very well. We never had a problem with it, and it did a good job cleaning our clothes, until the motor burned out after only four years.

Maytag Neptune purchased 2003 Motor and control board has been replaced once and now it requires it again. Machines is 7 years old. It had a class action on this mode. Never notified and now is a junk as it requires $1040 min repairs.

The same story. I bought a Maytag Legacy washer 4 years ago. And I've had it service twice. The second time, the technician tells me the transmission is shot and it's not worth fixing. I'm now in the same boat as a lot of other people I feel and know I've been ripped off. I've always trusted Maytag/whirlpool products. Never again. They need to be held responsible for the defective products they are selling everyone.

Bought Maytag top loader washer for my son. I have a 20 year-old Maytag washer--wonderful. This washer lasted only 2 1/2 years. Contacted Maytag on web site. Told nothing could be done. Piece of junk. Do not buy Maytag's! !

We purchased a home in March 2010 that came with a Maytag washing machine. I immediately noticed a horrible odor and what appears to be black mold on the seal inside the opening. I called customer service and explained the problem. I was told to clean out the lint that collects in the brush under the seal. I used the bleach he suggested. But the smell never went away and the mold is now very black and it is nearly impossible to be around. I just came across the information about the class action suit that was settled and had a deadline to file in 2004. Since I did not have this product until 2010, shouldn’t Maytag still be responsible for fixing this problem or replacing the machine?

I bought a Maytag epic high efficiency front load washer in 2008. The washer does not clean clothes as it should, cleaning tablets must be used in it regularly or the clothes will stink. The washer door must be left open when not in use or it will mold inside. We have had trouble with drain code in washer. We are having spin problems now. I will not waste any more money on this worthless machine. When it needs repair, I will throw it away and buy another brand of regular top load washer.

In April 2005, we purchased a Neptune Maytag front loader washing machine serial # 19091151GG model # MAH55FLBWQ from Home Depot in Neptune, New Jersey. After a year, I noticed the clothing smelled like mold after every wash. I noticed that mold was growing on the gasket (gray) around the front loader door, inside of the door, and also where detergent and softener is poured into. I called the warranty people at 877-342-1446. The tech came out and cleaned the machine, and told me I had to use this product called Affresh every month, and it would solve the problem. Now they come 3 in a pack for $15.00. He also told us to us Cascade dishwashing detergent. We did everything to alleviate the mold and it does not work. I have to do a dummy load with Affresh or Cascade before I do my regular wash. The smell really never goes away. It is a moldy, mildew smell.

My Maytag Atlantis model # mav8600aww has been nothing but trouble. Just before the factory warranty expired, it started leaking water from the bottom. I had the drain pump replaced at no cost. Less than 2 years later, I had to replace it again at my cost. The washer will not spin out without manually resetting the timer to spin. After I bought mine, my son bought a model mav3600aww and he has had worse luck than I did. His quit spinning out and 2 days ago, it started grinding and was emitting a burnt wire smell. I tore it apart and found the drive motor frozen, in our opinion not worth fixing.

I purchased a Maytag washer at Home Depot and had a problem with coins getting into the motor and cracking the housing. Calls to Maytag and Home depot were of no help. I created a solution that works for very little money. Don't throw away your washer! Go to my website and learn how to repair this problem.

Coins and paper clips can find their way to the pump and prevent it from working or damaging the pump. The first time I found a large paper clip that was wedged in the pump preventing it from turning. I also found several coins in the hose attached to the pump. Repaired myself, pretty easy to do. Later heard rattling, found coin in pump and it had broken one for the plastic fins on the pump. Ordered new pump online, reinstalled. Have had to take the pump out several times to get coins out of it. Bad design, coins or other objects in the tub should never be able to make it out of the tub. Maytag should provide a fix! This is my first front loader. Never had this problem with an upright.

The clothes washer overflew on Friday 10/8/2010. As a consequence, the hardwood floors in the guest bedroom, breakfast nook, kitchen and family room were destroyed. In addition, the water leaked through the ceiling into the basement and damaged the basement ceilings and carpeted floor. It was a major stress and distress for us. I was home when this damage happened and hence could contain it to this level. If not, the damages could have been a lot more. We had water emergency experts come and take a look. The hardwood floors need to completely be replaced, the ceiling has to be cut open to check for moisture and put back, and the carpet in the basement needs to be replaced. We are planning to submit this claim through insurance.

I called and ask for some help in fixing my Maytag washer (model PAVT234AWW).The person I talked to transferred me to a tech whom I don't have a name. I asked him where it says the motor on my washer says it needs oiled on a periodical time. He said I don't know. I told him that the motor froze up and that it only needed oiled. His reply, "Why don't you buy a new motor? That will take care of the problem of the pulley wearing out to!”

I bought a Maytag Centenial-Commercial technology washer in May of 2009. Since I bought it, I was not happy with the way it washes. The lint is all over the clothes, the quality of washing is awful, and even with the second rinse on. The clothes looked dirty. I called Maytag, which sent a technician over. He did nothing to the washer due to the fact that everything is electronic. So I am stuck with an over $550 faulty washer that is good only to be thrown in the garbage. I am very disappointed with the quality of Maytag products. I need to replace the washer.

I read the crummy reviews on the Bravo's Washer and did all my homework. The owner of a well known and respected appliance store here told me the reviews were wrong and it was a great set.

I have a 2.5 year old washing machine that has failed. The replacement parts cost more than the actual machine itself and Maytag offered a 25% discount which still makes a brand new machine more cost effective. Plus who knows if the machine will work effectively even after I spend all this money. I feel that they need to help me purchase a new one and help me out with 50% of the cost.

Maytag Neptune Washer was junk. Maytag dishwasher lasted over ten years. Go figure like going to Vegas. Every manufacturer has complaints. My Whirlpool electronic control dishwasher was a POS, but the range and refrigerator has lasted like tanks. It's a **shoot. Good Luck.

Imagine, a Maytag washer that can't fill with water, no way to override load sensory? I need a washer that can fill for what I choose to put in. I would like to be able to have a tub fool of water that I can dye, soak, etc. Not always putting in dry fabric to be dribbled on the spun, then dribbled. This just allows for dyes to fun. So for my quilting business, nothing can be pre-washed/dye set. I hate this machine. The guys at Lowe's lied and said it would. I hate Maytag. I hate Lowe's.

We purchased a Maytag washer model no. SAV515DEWW approximately 6-7 years ago. We experienced the problem of the washer walking all over the floor, but that problem was resolved. It is now so loud in the spin cycle that it can be heard throughout the entire house. It sounds like bad bearings. The repairman said the washer is completely worn out. He is a reputable repairman and didn't charge for the service call and recommended that we buy a new washer. It is ridiculous for the machine to wear out so soon since there are two people living here and we do an average of 4 loads a week! We are extremely dissatisfied with the performance of this machine since our previous Maytag lasted for 25 years with almost no problems.

I purchased a Neptune top loading washer about 5 or 6.years ago. I had the computer go just after the first year. Now the bottom of the washer was leaking so I called a repair place for advice and spent $100 for parts this time. The washer now looks perfect, but caused more waste for our landfills. The tub seal is leaking and spraying water onto the pulley, which.has probably ruined the floor and wall in our laundry room. The parts will run $430 to $1000. What a waste and I thought we were buying top of the line. Our house is damaged and I have wasted money on parts and now spending $800 for a new washer. What a rip off.

Purchased a Maytag front load washer about a year ago with extended service plan. Shortly after purchase, the bearings in the wash machine went bad and it took the repair people almost 2 weeks to fix it. Last month, the machine started making noise again and it took them over a week to get here for the repair on the machine. After the people left, the washer started dumping water on the floor so I called the service number and was told it would be a week before they sent another tech out to look at it and it was just a loose connection.

Purchased a Maytag Bravo washer and dryer. Have had for 3 years and they have be broke more than they work. The washer door lock had to be fixed before I could use the washer after it was delivered. Not willing to help at all.

My Maytag front loading washing machine has the worst mold problem and stinks. I have to leave the door open all the time and it still gets mold. I paid a large amount of money several years back for this machine and it's terrible. Model #MAH5500BWW, serial #98820811AV.

My wife was washing clothes in the Maytag washer, model MTW5740TQ0. She called me downstairs saying water was leaking from the bottom of the washer. When I got to the washer, water was streaming out from under the washer. I touched the washer to try and see where the water was coming from and received a strong shock which knocked me off the washer.

Update to last correspondence 7/29/2010.

I had purchased a washing machine from your company 15 years ago from Singapore. Currently, I am in Pakistan, and the machine seems to be malfunctioning. It takes in water and starts washing but while rotating the clothes, water starts to seep out of the lid from all directions. I have contacted several technicians but no one seems to be able to resolve the problem. Kindly guide me as to how this problem can be solved. Thank you.

I purchased a Maytag Dishwasher, model #MDB7601AWQ, in 2006, for over $500. I purchased a Maytag because I have always had good luck with them, and told they were the best. The dishwasher stopped working over a year ago. The control panel has shorted out, but apparently the part costs over $100, and even more for a service call. I have contacted Maytag several times about this, without any satisfaction.

I purchased a Maytag washer and dryer from Home Depot. I have had it for 2 month. Out of the 2 months, the washer has broke down 4 times (same problem no water). I had asked them if they had any recalls on this part. They claim they have not. They said they would replace it. I have been waiting 2 more weeks and have not heard one thing. I have lost money taking off work to meet the service people. It has cost me money at laundry mats (and no one will listen at Maytag). It's like they don't even care. I have lost approx. $500 in work loss and laundry mat money. This has been a tremendous stress on my wife and I and cost us big time. I will never purchase another Maytag appliance again.

I purchased the Maytag washer this spring. It cost much more than I intended to spend, but it was supposed to be energy efficient, etc. My complaint about this model is, it was very poorly designed. The dispenser for dispensing the fabric softener is in the center of the dasher. When the wash cycle is over and it spins the water out, the centrifugal force spins out your fabric softener, after that it goes through the rinse. Now the fabric softener has never interacted with your clothes. Putting in fabric softener is like throwing the baby out with the bath water. The clothes don't smell good and are not soft.

I have the Maytag Neptune washer. It is 2 years old. About 5 months ago, it started shaking and jumping all over the place (off balance) so I called a repair man after fighting with it for a few months. I was told that Maytag had a problem with the control board. The repair man did get Maytag to replace it even though it had just gone out of warranty (1 year warranty for an item costing this much seems a little lousy).

I have the Neptune washer, it was purchased in 2005. It had the smell, and would run and then just keep cycling at 21 minutes. It is now making a sound like a jet is taking off. I was not aware of the recall and was never informed. Now it still stinks, making clothes smell, and the noise is beyond bearable. All indications are this is a $600 repair. I have already spent $300 over the years and now I am screwed and do not know what to do.

The F1 button goes off 3-4 times each and every time I try to do a load, causing me to have to restart it. It even goes off during the cycle and then I don't even know what cycles it had been through. I request that Maytag pay for the repair since I have noticed on the internet that many people are complaining about the same thing, so it must be a defect in the merchandise. I will not pay any attorney fees!

I purchased the Maytag Bravos Washer/Dryer combo about one year ago. I had a Neptune series before purchasing this set. I was very pleased for the first 11 months until I opened the dryer door one day. This is the new steam version with water inlet. The dryer was completely full of water. Not just a little but about two inches. Maytag just left for the 4th time to address this issue. Still not repaired. Their repairman is now saying it is our issue because we live in a two-story house and the duct vent is too long not allowing enough moisture to escape. A bunch of crock. They still have not replaced the inlet steam valve as I think it is leaking. His response is, "Well, I hooked up my laptop and it is opening and closing." How about is the cheap teflon "Made in China" leaking. Very frustrated with an expensive piece of junk at this point. Trip #5 coming up.

We bought the Maytag Atlantic Washing Machine and Dryer in July 2005. About 6 months ago, we noticed the clothes weren't being spun enough and would re-spin. At the same time, the machine would start making noises like the machine was off-balance. We re-situated clothes in the washer (which wasn't needed). Also, the third thing that happened is that when setting the machine on a wash cycle, after the tub was filled, the machine just buzzed instead of going into the wash cycle.

Just wanted to let everyone know. DO NOT buy Maytag. The Neptune washer and dryer look great in the laundry. Dryer is working out okay but the wash machine is a joke. Just got through scrubbing it with Lysol and now running Lysol through a hot cycle. The machine sounds like a 747 taking off in the spin cycle. Our hiking cloths smell like sweat, and we rinse them twice because we have had blisters across our toes. Soap was left in. I hoped that they would last as Maytag did for my Mom but we feel cheated.

This is about our Maytag Bravos Model MVWB400VQO with SN:CW3770762. We purchased this washer on 11/10/2008. The washer began making loud noises. The serviceman advises that the bearing on the bottom of the drum is bad. The drum bearing is a total combination. He knew prior to coming out the most likely cause of our problem, because this is a recurring problem with the model Maytag washer. The parts to repair this machine are on back order for approximately 2 months. The cost to repair is: $84.00 service charge; $253.39 parts; $160.00 labor. The total cost is $497.39 to repair versus buying a new washer for $800.00. We paid $800.00 on 11/10/2008.

The Atlantis Dryer purchased on 18 Nov 05 Model # MT-MDE7400AYW s/n 27345101GR, paid a WHOPPING $620.00. Has an obvious manufacturers defect with the timer motor stalling. Causes the unit to continuously run, creating a fire hazard. The unit never stops. Timer unit replaced, same problem. What's the problem? A recall I never heard? I've contacted A-1 Appliance Parts, Inc. 800- (11xxx Memorial Pkwy SW Unit G - Huntsville, AL 35803) for a probable defective replacement part. In the meantime, I would like to know if this is a problem elsewhere, or if a recall has been initiated as other units have been, in your inventory.

In 1999 I called about mold on my Neptune washer made by Maytag. I was told all front loaders don't drain and have mildew. I thought okay doesn't sound right. Now I see in 2005 a lawsuit was settled and I wasn't notified. I had sent my cards in but when you call the Maytag numbers, they have no records of my registration and my dealer never sent a notice. After 30yrs of purchasing my appliances from these people, you think they might care about their customers. Who got my refund or free repair vouchers? Was it my trusted appliance dealer?

We purchased what we thought was a Maytag Atlantis washer. We purchased it in2006. It didn't spin all the water out and then it started to make a grinding noise. Now it has quit completely. We called a repair person and when we gave him the model number he told us that it wasn't made by Maytag but it made by Montgomery Ward and wasn't even worth fixing. We were really upset because we assumed that if it had the Maytag label it would be made by Maytag. It is deceptive to sell a product with another label on it and the washer is faulty.

I bought a Maytag Neptune for $700.00 thinking this was the best washer I could buy in 2006. I haven't had any issues with it until now. This is 2010. I just paid a repairman $100.00 for him to tell me that the bearings had gone out and that it would cost $740.00 to fix and that I may even need a spinner which would be about another $100.00! Shame on Whirlpool (who makes Maytag) for making an expensive washer that only last four years!! This is going to be very hard for us to replace. I'll never buy another Maytag/Whirlpool product again!

Purchased a new Maytag washer. My fourth such machine after 54 years of marriage. I was always so happy with my previous machines, but this one is a huge disappointment! It is noisy, inefficient and very poorly engineered. The bleach dispenser is on the right-hand front of the tub! Most people are right-handed and so are loading the clothes from the right-hand side, which means that your are pulling the clothes across the bleach dispenser. I wipe it off after pouring the bleach in, but it has still ruined two nice items, removing color from them. Also, I don't like having to put the detergent in the washer before adding the clothing. I sometimes find the powder not dissolved as it sits on the bottom of the tub. Sometimes, I also want to add other items to the load after it has started and according to your instructions this fouls up the washing process. The whole machine seems "tinny" and a large disappointment.

I have been doing laundry for over forty years. I raised 9 children including a profoundly disabled child with extreme laundry/sanitary needs. I bought this Maytag Bravos, top of the line machine, paying more for it than for all of the other machines I have had put together. I hate this new technology. My large sheets ball up because of no agitator. Some parts of the fabric only get sprinkled with water, never submerged. I have ran large sheet sets through more than once because of these problems. This is not saving water or energy. I hate this machine more with every month that passes. This new technology you have come up with is a great idea in theory. Now, find someone who has been doing dirty laundry for many years to test your new ideas the next time.

We purchased Maytag Washer Model #MAV6451AGW two years ago. We continued complaining to the dealer about the machine. It rips the clothes, its inside is rough, the top holes are rough. After ruining a number of clothes, the dealer, upon consultation with Maytag, sent a technician with a rusty replacement top. It is very dirty and suffers from the same problem. Its inside is rough and he wanted me to try it. I refused to have him replace unless he tests it with the dealer's clothes rather mine. The dealer refused to test it with his clothes and I do not have any choice, but to dump it. I wonder whether Maytag has a manufacturing problem or I just had both a lemon machine and a lemon replacement part.

Replaced the control board panel at a cost of $350 plus tax, and labor of approximately $150 on my Maytag Neptune dryer I purchased in mid 2003. This replacement occurred in mid March 2010. At the end of June/beginning of July 2010 I experienced problems with the functioning of the panel again. I called my service provider and was informed the panel had a warranty of 90 days. Maytag offered to pay 50% of the cost for a new panel due to the dryer being 7 years old. I asked how long was the first panel suppose to last and I could not get an answer from anyone. The age of the dryer has nothing to do with the functionality of the panel. At a cost of $350 this unit should have lasted many years and not 4 months.

Neptune TL purchased in had never worked right, never enough water to wash the clothes, we have to add water to each batch to ensure proper cleaning. Now the lock is malfunctioning, none of the efficiency of automation, no water savings as you have to add water to the wash cycle in order to get the clothes wet. Longer cycle times increased use of electricity. What used to take 30 min in a tub washer now takes an hour and ten minutes?

I bought the Maytag Neptune Washer/Dryer Front Loader almost 5+half years ago. I had the Washer 2 weeks and it imploded... Literally the insides started to shred off... Well Sears replaced the Washer for me as it was still under warranty.

I purchased a Maytag Atlantis washer and dryer set 5 years ago. I had a Maytag set for over 23 years prior to this; however, this is my last Maytag purchase after reading the complaints about this model. I have hated this set since I got it because it does not spin out clothing. You have to make sure you wash the same type of fabrics; you cannot have a sheet in with towels as they come out soaking wet. There are many issues with the pump and thank goodness, my husband has had experience with appliance repair or we would be doing major costs on repairs.

I purchased a Maytag washer at Home Depot in Jan the washer has to lock before it will begin washing. It is digital and will not lock. I have wash it the machine, things my pet peed on, now they are semi wet from the initial start of the washer and I cant even soak these things will waiting for repair, Maytag says they can't get anyone out here for 6 days. I think that is just not a fair waiting time.

I bought my Maytag washer on 12/9/08. I did not get the extended warranty. My last Maytag washer lasted 28 years without any problems! On 8/9/2010, when I did a load of laundry, I noticed rust along the top of the 'stainless steel' tub. I emailed Maytag customer service. My answer was they apologize for the rust. The washer was out of warranty and they could not cover the complete cost of service but offered to cover the cost of parts for the repair.

We purchased an Atlantis washer 6 years ago. We thought that we were buying a top of the line unit. In 2008 and 2009 it developed a bad vibration during the spin cycle, sometimes it make a loud racket when spinning as well. Called couple times the repair man and he said it was of balanced. Maytag technician couldn't find anything wrong and said it was normal for that machine, redistributed the clothes .We still live with the vibration, once a while. I forgot to mention that the cost of all of the repairs done and the service calls were completely covered under the extended warranty.

I am very disappointed with my Maytag Dryer. It is about 5 years old and has a huge tear in the stainless steel drum. The replacement part costs about $275.00 not worth replacing. It has damaged my clothes. How does a stainless steel drum get a tear in it? It is literally ripping at the seam.

We purchased a Maytag Atlantis Washing Machine (Model MAV8551AWW) in March 2006. 4 days later, there was a knocking noise during agitation. Called repair out, they checked it. Said it was probably off balance. In October 2007, it wouldn't agitate. Repair said transmission had failed. He ordered new transmission & came back and replaced it. I had to pay for trip charge and labor to repair the machine.

I purchased a Dependable Care washer in 1998. Over the years I have minimal problems. I had one issue where it began to leak so I replaced the seals. No big deal. In fact all was well until a few days ago. No one would say, "Only 1 major problem in 12 years, how can you be upset?" Well here is the story.

I purchased a Maytag washer and dryer in early 2008 and installed them in our new home. A month ago, the machine started making a loud noise during the rinse and spin cycles. After reading through the manual that came with the washer, I decided I needed to call a repair man. The repair man inspected the washer this week and discussed his previous experience with this machine. He said it is known that the tub bearings last about 2 to 3 years, which is the problem. He said he would have to take the machine to his shop to repair it because it would have to be broken down to get to the area that needs repairing and it would take about 6 hours. The cost is at least $200.

I purchased a Maytag Neptune washer and dryer in February 27, 2001 at Lowe's in Round Rock TX. I never knew there was a recall until now. The washer creates mold around in the front but I just assumed it was part of the way it was made and never paid attention. I would just make sure I cleaned it. Now the washer is making a loud noise that sounds like a jet when it's in the spinning cycle. I will learn my lesson and make sure I don't replace it with a Maytag.

I just wanted Maytag to know, I purchased a washer, a Maytag. I always wanted a Maytag, because I thought Maytag was the best. I had a Whirlpool for 20 years. It was a hell of a good run. When I finally needed a new washer, I decided on a Maytag. Well needless to say, I was very disappointed. My Whirlpool was a lot better. This washer doesn't clean well and there is lint on all my clothes. Again, very unhappy. Thank you for listening. Next time, I won't get a Maytag.

I purchased a Maytag Bravo Dryer New on May 2007, Serial no. MA4006440. I had cracked drum on June 2010. It cost $310.00. Sears does not warranty this product. Manufacturer Maytag does not cover this product.

Maytag made a defective front loading washing machine, the MAH5500BWW. We bought ours in October of 2001 at Home Depot and it immediately started to smell when we washed clothes. And when we investigated, we could hear water sloshing when the machine was not in use. That water sat in the bottom of the machine and mildewed and caused mold to form on the rubber seal of the washer and made our clothes smell. We called and had a repair person out twice with no improvement. And finally, this week we went to Home Depot to get a new washing machine and they told us that there was a recall. We never got that recall notice and we checked with two other friends that didn't get it either. And now it is supposedly too late. I can't understand why they can get away with not contacting so many people.

I purchased a Maytag Washer and Dryer in Nov.2008. I have had 5 service calls on this washer all five of them occurred during the one year warranty period and the one problem (huge chip inside tub) still exist currently. Maytag sent a warranty renewal form July 3, 2010. I in turned called them and ask them why would they send this out when they did not even honor the one year warranty. The customer service agent informed me that my warranty had expired and that this was only a renewal. I informed her about the 5th service call being unresolved she put me on hold and transferred me to another Dept. The lady that I spoke with finally agreed to purchase me a new tub but I would have to pay $95.00 for the installation. The repair man came out and said he could order the part but to call Maytag back and see if they would pay for the installation being that he was suppose to have taken care of this also on the last service call but they would not authorize (Maytag) it.

I bought the Maytag legacy series washer in 2007 from home depot. First, the tub was cracked. they replaced that. The next one, the timer switch went out 2 times in 2 years and here we are 3 years later and the repair is for a motor too much money Maytag was not very helpful with that offered 50% off of parts bought through them so it was $100 and the cost of labor too much money very disappointed with the Maytag brand paid extra for it thinking it would last now. I have to get another washer for the cost to fix this one or I could get a new one and it definitely wont be a Maytag.

I purchased a Maytag Bravo from Home Depot in October 2009, and from day one, there was a clunking sound. I called Whirlpool/Maytag that day, and under warranty (even though it is a day old); they had to send someone out. This took a week. Now it is past my warranty time with Home Depot (HD told me to call WP) to get this replaced and the serviceman came out, stood for 3 minutes and diagnosed nothing and left. Thirty minutes later, it made the noise again. I called again and we scheduled another serviceman (this one took the time to look over it). He had to replace the motor. It’s still making noise, this time he replaced all the parts. I complained to Whirlpool that this is a DUD, probably a random occurrence and I got it. Will they replace it? Oh, no.

I purchased a Maytag Neptune washer and dryer in July of 2004. I have had all the problems that are described under the class action suit. I complained to Mr. ** about all these problems and he said I was the only complaint he had had. I was never told anything about the class action suit and therefore did not submit anything before the deadline.

We purchased a Maytag Neptune, front loading washer approximately 7-8 years ago. It was not the quiet machine we thought we purchased. It became very loud and noisy. Recently, it stopped spinning the clothes dry. We called our appliance repairman who informed us that the bearings were gone and the water seal was not holding. We were also informed that this was a problem that Maytag discovered a few years ago with the Neptune. We were also informed that Maytag offered a monetary allowance for this problem. We never received any notices from Maytag regarding their findings. We now need to purchase a new washing machine. However, we have been unable to find any information regarding the monetary credit without having to pay for the research. We are disappointed in Maytag having paid approximately $1100 for this Maytag Neptune.

I bought a Maytag high efficiency Washer and Dryer that cost me over $2,000 just over a year ago. I contacted the Maytag service department and they said that nothing was wrong with the product and that was the way it works. The washer doesn't rinse or spin if you put more than one towel. They're 6 people in the house so I would have to wash 6 times a day 1 towel plus clothes to just be able to have clean towel. I don't understand how energy efficient can this product be if you have to use it so many times. The dryer can only be used once a day because it's not meant to handle heavy loads. So the bottom line is that I was trying to be environmentally friendly and I was lead to buy the HE washer/dryer and now I feel that I have been cheated.

Neptinue TL purchased in 2004. The equipment has failed during the process of adding water at the beginning of the cycle three times. A Maytag repair man was called and could not find anything wrong with the machine. The 2nd time, I caught the problem and turned off the water. The 3rd time was today - July 17 and it has created damage in my home and the washer will not function at all.

I have had three different repairmen over the last two weeks who cannot fix whatever problem that prevents my clothes from spinning. The code that flashes is "dc", but they don't seem to know what that means. I have had estimates from $60.00 to $500.00 to fix it. I have not been satisfied with the machine from the beginning because it just doesn't get the clothes clean, but now it won't even finish a cycle. I've exhausted all avenues to get someone who knows what they are doing to fix this machine. Each repairman has mentioned that they have problems with this model constantly, and most people just end up throwing it out. For a $900.00 appliance, that hardly seems reasonable!!!

Maytag model MVWC300VW1 single speed washer. The agitation speed is too fast and would tear clothing. I traded it for a two speed machine Model MVWC 500VW1. It started agitating at the same high speed and then shift to the slower speed. This fixed the tearing problem, but for large items like bedsheets, it would twist them into a rope. After two service calls, I was told that they worked as designed. I would pay to get my 40-year-old real Maytag back. It cost me approximately $400.00 and two months of aggravation. I'm disgusted with Maytag/Whirlpool for not being able to copy an old design that worked.

I purchased a washer from Lowe's (the store will not take the product back). It has broke down 2 times within 9 months. Of course Maytag will not replace it, they want to send a technician out to half repair it again until the warranty expires I'm sure. On top of that, the technician called to reschedule the appointment for a week after I placed my service call. This is very aggravating and someone needs to come up with a better process! I will never purchase another Maytag appliance and I will certainly spread the word to my family and friends.

Since we've purchased our Maytag washer, we have had nothing but problems with it. Since day 1, it has jumped across the floor. It shakes so hard that it has ripped the flooring and cracked the dry wall in the laundry room. We have had it serviced several times, and I believe I have spent more on service fees and purchasing additional parts than what I probably purchased the machine for originally.

I have put in many service requests to date. I have had a few different service men to look at the problem all of whom "can't find anything wrong". Yet my dryer is still not working correctly! Today, I was on the phone for 45 minutes without any resolution until they transferred me yet again and I got disconnected (their end). Calling back is not fun.

Twisted, sour-smelling clothes, when Neptune Topload worked, but now washing machine doesn't pump out water at all. Our clothes are sour-smelling, and still dirty after washing twice, & pump went out. 2 years after purchasing this machine, and now It doesn't work at all . I had to buy another machine to wash my laundry.

In July 2009 I purchased a brand new Maytag 3000 washer. Early June 2010, it stopped working so I called Maytag customer service department and they arranged for a factory repairman to come out and check it. It turned out that the water valve regulator and the drum bearings went bad in less than a year. In other words, the entire washer has to be rebuilt. I would have to say that this washer is junk, something that I would have never thought Maytag would make. If Maytag continues making junk like this, they've lost me as a customer.

This is the second Maytag washer I have owned. The first one had the same problem and was told by Sears that this would not happen again. I purchased it on December 2007 and had to replace the lid in 2008 from rust. They are stored indoors and if you look under the top of the washer, it has rust also.

I purchased a Maytag Neptune approximately 5-6 years ago. I am aware of a recall/problem after I purchased the machine, and they came and replaced, I believe, a gasket. There was water getting into the machine around the door. They did come and do this, but it did not fix the problem. I have called two times now, complaining because the water now sits inside the machine and is causing mold. My clothes are coming out smelling musty. My daughter is very allergic to mold, and every time I wash her clothes, she develops a rash.

I purchased a Maytag Legacy about 8 years ago. I had the first Maytag one week and they had to come and get it. It turned out to be a Lemon. Everything went wrong with it. They brought me another one, same model that worked for 8 years but would not hold the water when soaking clothes. Instead the water would flow out the bottom of the washer and flood the laundry room over and over. There was a loud roaring noise when it would go into the spin cycle. Well, yesterday after the service man spent two hours on it, checking it out, my home owners insurance decided that it wasn't worth fixing. They decided that it would cost more in labor and parts than it would to buy a new washer.

Since then, we have had many more calls for repair. Generally a different part would be changed. There have been 2 recurring problems. The first being the softener dispenser would not dispense. Twice, they had to replace that part. Several incidents involved the washer not draining, with error code 'nd' , which happened at least 4 times. Finally, the washer would not spin out all the water, leaving the clothes too wet. One of the repairs included replacement of a motion sensor, and the control board. One repair was to replace a broken pump. Thankfully we did purchase the extended warranty.

Now, I know why Maytag's business is losing its customers because I bought a washer two years ago and it's broken. Not only that, I called for a service and they told me that someone will be here on Saturday, 07/03/10. Nobody showed up. Shame on Maytag. Why don't they just close their business and stop making commercials? Unbelievable.

We purchased a matching Maytag Atlantis washer (MAV6461AWW) and dryer in July 2006. The first year we had the lid replaced because it had rusted. It also wasn't spinning out water as well as expected but the Maytag technician couldn't find anything wrong and said it was normal for that machine. We remained leery of the explanation and purchased an extended warranty from Maytag in 2007. The second year, the new lid had rusted but now was not considered a covered item.

My Maytag Bravos top loading washer has ripped several loads of laundry over the past year. My first experience was that I called Maytag to make them aware of the issue, and they sent a technician out to make an assessment. The technician replaced a part in the bottom of the tub that rotates the clothes. He said that should resolve the problem. However, the problem kept occurring.

I'm joining the list of complaints against the Maytag Atlantis washer which I purchased in 2003. It began to be noisy, shift speed mid cycle and went wild when spinning. I was told it is the transmission and am about to buy another machine. I am so disappointed in this machine as I've had two other Maytag machines which lasted me many, many years.

The washing machine STINKS! Literally. I spoke with the company numerous times. They told me that I should have been notified of the class action lawsuit, which I was not, and that they could not help me now. Uh oh... better get Maytag is obviously a thing of the past! The mold grows constantly. The company told me to remove the light in the washer and leave the door open when not in use. Amazing. I have to be on a constant look out with my 3 little kids so no one climbs in. A safety hazard at best! I followed their instructions on using dishwasher crystals and bleach also to no avail. I will never buy a Maytag again. They have ruined their reputation for this household!

Purchased the Neptune Washer and Dryer as an upgrade on a house we built and moved into December 2003. Within two years, we started to see black marks on our clothes, and there was a strange smell on our towels. I have begun to notice that there is black mold on the inside tub of the washer. I have called Maytag repair, and they said that there is nothing that they can do. The washer and dryer was purchased through PC Richards. Washer will need to be replaced. I will never buy another Maytag or associated product. What a joke! Never needing a repairman?

I purchased a Maytag TI and right from the start I had problems - twisted clothes and clothes not getting clean from too small amount of water. I bought the extended warranty for which I am very grateful I had presence of mind to do. It is getting close to the warranty expiring and the last repair guy that came out was clueless.

In May of 2006, we purchased a Maytag Atlantis washer and dryer. Within the first year, the lid rusted out, it was under warranty and replaced. Towards the end of the second year, the replacement lid was rusting, but it was not covered under warranty. Now four years later, the transmission is shot. Gee, do I pay $450.00 to repair this undependable Maytag or do a I buy a Sears Kenmore which I have never had a problem with? Has anybody noticed the Maytag man is nowhere to be found? He has been very busy!

We purchased a Maytag washer and dryer with a rebate of $175.00. The terms were met, except that the rebate package was mailed on May 31, 2010 and due to the holiday, the USPS postmarked it 6-4-2010. Now we receive notice from the rebate center that because of the USPS delay, we will not get the rebate.

I purchased a new Maytag Washer through Loews and a 5 year warranty on the washer. When the clothes and towels and bedding were washed the agitation was so harsh it ripped the hems and seams and made new items look faded and worn out. Our clothes and towels would get tangled and caught under the agitation device and it would be very difficult to remove them from each other and even harder to remove them from the machine. There also was a problem with the warm water. To better dissolve the soap and clean our colored clothes we have used warm water for many years. However our new Maytag has hot water running onto the clothes then later the cold water comes out separately. This causes hot water to contact our bright colors causing them to fade.

I called for repair because my washing machine was making an unfamiliar noise and after eight visits to my home, at least 50 phone/visit hours wasted on trying to get this problem resolved, lost wages, visits to the laundromat, mold in my home due to an eventual flood and insurmountable stress, eight weeks later, I still have no washing machine because I purchased an extended warranty.

I bought a washer dryer pair from Lowe's July of 2007. I did not get extended warranty. Today, I found puddle of oil under the washer when I moved it, to paint the laundry room. I called Maytag robot and scheduled a repair call. No price quote, so I called Maytag and kept saying "agent" until I got one. Referred me to a repair center-sd price service call $129 plus parts etc. I called local repair, the people said that transmission leak repair is $300. I will buy a new washer instead, not Maytag. 3 yrs and shot, 2 people in household. I think scheduling service call by robophone with no price for the call is also unfair. I am mad that the washer only lasted a lousy 3 years and now, I have to buy a new one. I'm glad I didn't let the repair person come out and have to pay $129 also.

The washer was purchased about 5-6 years ago. Randomly, over the last year it leaves stains on our clothes--like grease marks, dark spots on the whites. Thought it was the liquid soap and changed to powder. It still happens. It has ruined a few loads of laundry in the process! An entire load of whites was so bad they had to be tossed.

I purchased the Maytag Atlantis washer and dryer only four years ago and the washer is already done for. The transmission is out of it after we had it worked on last year for the same problem. I spent $450 on this piece of junk, expecting it to last me at least 10-15 years. I have never owned a new, matched set washer/dryer before and thought I was buying the best brand. Boy was I wrong. I will not be buying another Maytag product again. I used to have a 20-year-old Kenmore that was more dependable than this crappy Maytag.

I bought and matching Maytag washer and dryer on March 20, 2008. They came out on January to replace a motor on the dryer, then came out once more in January. Now today, it will not do anything. I called Maytag today and they said they would not do anything. I asked them how long a dryer should last, they said 9 to 11 years. Mine lasted a little over 2 years. They also make Whirlpool, Kenmore and others. They must have changed their name to ropers, I guess. That is who I got on the phone. I'm out about 449.00 dollars.

Appears that the rear bearing is going out on a three-year-old Maytag Neptune front-loader washing machine. We paid extra money to get (supposedly) top-of-the-line machines for our new senior independent living apartment. After reviewing this sight and seeing there has been problems with this particular model, then we should have been notified from Maytag about potential problems with this model. If all six $1,200.00 machines are going to go out soon, I will be forced to raise rents to cover the cost of replacement machines.

Safety Alert Notice: I have a Maytag Neptune Gas Dryer (MDG6800AWW Serial# @@000084937) that has an intermittent gas leak after drying several wash loads. When this has occurred the entire room has a strong smell of natural gas. I have brought in a vent fan as a temporary solution to this leak problem. A single wash load has not produced the leak. This has occurred about every two weeks when the entire family laundry is being done. Has a safety alert notice been issued regarding gas leakage? A soap solution leak check has been made through the dryer to no avail. Please advise me as we are most concerned about the safety of this product.

We had tried both a Whirlpool and Maytag Bravos Gas Dryers. Both have the same problem--wrinkled clothes! The dry sensor stops the dryer when the clothes are still damp. The dryers then go into the pause/run cycle which guarantees set wrinkles. The bell rings once when the dryer stops. If you don't hear it, wrinkles for sure! Customer no-service suggestion is to re-wash the clothes.

We have spent, in a little over a year, more in repairs, than we did for our front loader. Each time, it takes days for a repairman to arrive. The same piece is broken. In the meantime, I must use laundromats, which also cost. I am buying a new machine, but not from them. I have also had trouble with Jenn Air appliances bought just after Maytag bought them. Now, I am a more experienced buyer, and will choose otherwise.

I purchased this machine in September 2005. We have called the repairman four times. Twice, the electronic board went out. This last time, the cost would have been over $400 for the board and labor. Once it was a minor problem, but it cost over $75 for repairs. The third time, belts had to be replaced. The first time, the cost was over $200. The machine has also had a bad smell. I am without a washer at this time. I bought what I thought would be a good machine. Had always had Maytag in the past, and they were great.

I paid $1,150 dollars for a Neptune Maytag front load washer about 12 years ago. We wanted to be environmentally conscientious by using less water and we wanted to buy the top of the line because we were taught to buy the best and it will last a long time.

Direct Maytag has been out of business for several years. I purchased the Neptune washer/dryer in 2004. I have no operational problems; however, the inside liner of the washer (gray rubber) has mold on it. I've tried everything to clean with no avail. I have allergies to mold and it has become most difficult to do laundry. This interior liner needs replaced. I'm out of work and I can't afford a service call and repairs. Please advise on how this can be replaced at no cost to me. I've always purchased Maytag products and been very satisfied until this problem occurred.

Maytag washer (model MAH2400AWW) has a design defect with an ongoing problem of coins and debris getting caught in the drain pump. This defect was "designed out" in newer Maytag models without a product recall or fix. After numerous correspondence, I was offered a 20% discount on a washer replacement (new cost $800+ with delivery and tax) or 50% on the defective replacement parts.

I have a family of 5. I spent almost $2000 on a set of Bravos Maytag washer and dryer. The dryer broke 1 week after its warranty expired, which it was a year. Now the washer is broken. Altogether, I have spent over 450 on parts within a 2-year period. At least I’m lucky enough to work on them myself. I would not be able to pay a repairman.

In 2005, we purchased a Maytag Atlantis washer and dryer pair. For the past 6 months or so, there has been a mildewy smell emitting from the washer whenever we wash a load of clothes. A week ago, we realized that the washer wasn't spinning out, so we called a repairman, who told us that it was the transmission on the washer and would cost $400.00 to repair. Based on that information, we are going to purchase a new washing machine, which I doubt will be a Maytag. Based on the average life expectancy of a washer, we believe that we got a bad deal, especially considering all of the problems other consumers are reporting. We are experiencing economic hardship and will most likely have to buy a very basic model washing machine or pay interest on what we buy, due to the fact that we have no cash on hand.

I purchased a Maytag Neptune washer and dryer, and have noticed a build of mold or ??? on the front door gasket of the washer. Tried to clean it with bleach, and contacted the local service rep... He informed me of a recall and class action suit that was pending on these models. I would like to remedy the problem as soon as possible without dealing with any lawyers... Please advise me. There's odor and unhealthful buildup and stains on white fabrics!

I can't seem to get anyone to call me back on the Maytag Neptune washer. I have been having grease build up and sticky oils around the perimeter of the inside barrel. I have to scrub it down and wash it out probably more than I do the washing of clothes. Now, the thing is smoking so I turned it off and unplugged it.

The economic damage is that I paid for what was supposed to be a excellent machine. I am not wealthy so it is either pay astronomical repair bills or $1000 for another washer and how do you even sell such an item? You don't.

I bought the Maytag Legacy Series Commercial Grade washer and dryer set in 2005. Starting in 2007, the washer had problems with clunking and running very noisy and the dryer did not dry clothes in a timely fashion. Last Sunday (06/06/10), my washer stopped draining, flooded my hardwood floors, started buzzing uncontrollably, and started popping sparks and smoking. I was able to safely unplug it.

I bought a Neptune XL top loader washer in 2004. Since I bought the washer, I have had trouble with it. I have had it repaired three times, and each time, it gets more expensive. Thank goodness I had insurance on it the last time it broke down, because it was the motherboard and it would have been real expensive for me to repair. The washer smells moldy, and it is the worst washer for cleaning your clothes. There's no freshness to them. Thank goodness the dryer I bought at the same time is still running; at least, when I go to the laundromat, I can bring them home to my dryer. The dryer is a Neptune dryer with the whole top compartment.

The Maytag Bravos washer and dryer cost me almost $2,000, but do not get the clothes as clean as my old Kenmore. The dryer leaves everything as wrinkled as it came out of the washer. I wasted $2,000!

The inner door on our Maytag Neptune MA 5500BWW, part #22003275, has melted from friction and left holes in the inner door twice. Once, two years ago, the inner door was replaced under warranty. Now our machine is not under warranty and the door has a hole in it again. The part is approximately $40, with $48 shipping costs. The hole in the door has sharp edges and has made holes in items we have washed.

I bought a set of Maytag Neptune dryer and washer from Maytag. I've only been using them for a couple of years. The dryer keeps beeping. You can press any of the buttons and it does not do anything. Every now and again, I will push a button and I can get it to start, but it is very infrequent and random. The model # is MDE5500AYW. When I called Maytag yesterday, all that they said is they can send a repair person out. From what I have read, I will either have to replace the control panel or the mother board. So, I am looking at spending between $130-350 just on the replacement part. So, right now I am going to the laundry mat.

In February 2003, we purchased brand new Maytag washer/dryer from the ABT store in Glenview, Illinois. Since we are "empty-nesters", the weekly loads of wash are what my husband and I alone generate. I have been washing laundry for more than 40 years, so I believe I know my way around using washers and dryers properly. The Maytag washer we bought: oversized capacity plus washer PAV3360 model. The Maytag dryer we bought: clothes dryer Model #SDG5701AWW.

Since the first few months after purchasing the washer I have made complaint and inquires about the clothes just washed coming out smelling like mold and mildew. This observation was made while leaving the front loading door open after each use. I was told (Appliance World where washer was purchased) to use bleach to clean and air freshener to rectify the problem. Didn't work. Well, now my complaint is with the spin cycle that doesn't work. While researching this problem I find out that there was a class action suit regarding the bad odors (never notified) and recall with model mah9700 spin cycle that sounds like my problem with mah8700. Maytag will offer no help. Clothes smell of mildew and I am about to pay for spin cycle repairs.

We also purchased a Maytag Legacy washer from Home Depot less than 3 years ago. We are a family of five so though not tiny, not extreme either. We paid good money for the washer thinking it would be a good investment and that we wouldn't have to purchase another one for some time to come. Boy, were we wrong! Our old beat up washer (different brand I might add) came to us second hand and we got easily 10 good years out of it. Yes, my husband is very handy and had to replace a belt here and other worn out things there but that was a ** good washer. Just yesterday, we ended up going to a second hand appliance place and picked up a reasonably decent Kenmore for $200.00. Let's just say we are hoping for the best. ** to you Maytag. BTW, our even newer, more expensive Whirlpool fridge is already acting up. I'm beginning to see a pattern here.

This is the third set of Maytag washers and dryers I purchased from Sears. They are all within a 10 year period, where as the previous set from GE lasted over 10 years. Even when they know of these serious problems, they don't inform the customers of any recalls nor get the problems fixed! Sears shouldn't deal with manufacturers that don't have any Quality Control nor responsibility towards their products. Bad clutches, sensors, motors...etc. They should give you a spare when you buy the one set, so you can have it replaced they first time it breaks. You'd still lose, but not as badly...

I bought a Maytag Bravos washer and dryer 1 1/2 years ago. I had to get a repair man twice the first six months I had the washer. The inside basket wasn't level and it leaked. Even now that it is repaired, it does not clean the laundry good enough. Even using the correct cycle, some things come out dirty, not even wet in spots! I paid so much money for that washer that I am stuck with it. I would sell it in a heartbeat if I could find someone that wanted a washing machine that doesn't clean their clothes. It saves water to the extent that it is inferior to other products and uses too much electricity since it's cycles are so long. I end up taking laundry to the local laundromat to get them clean. Thank you for providing a place for me to vent!

I have a Maytag Neptune washer/dryer set that is less than three years old. It has a flaw in its construction. Coins, pebbles and even throw rug fibers repeatedly become lodged in the pump. The machine stops working, water leaks onto the floor, clothes don't spin and the door stays locked so that you cannot remove the clothes from the machine. Once the machine is disassembled and the item is removed from the pump, you can continue the cycle. I have three children, a handicapped brother and son, and a husband who is a mechanic. But no matter how diligent I am about checking pockets, something gets stuck in the pump about once a week. It is definitely not worth the extra money I paid for "the best" brand.

I purchased a Maytag Neptune TL (model # FAV6800AWW) in 2006. After only a few months of owning it the clutch was replaced. Recently, we started noticing a moldy smell after washing a load of clothes. Last week I noticed oil leaking from the bottom and called the repair man only to hear that the tub needed to be replaced at a cost to me of about $500. I have read many of the same complaints from other consumers on the internet. I do know a lawsuit was recently settled on older Neptune models.

After reading all the negative comments, I feel compelled to write. We bought our Neptune in 1997-1998. We gave our old washer & dryer to our kids. We have had - at different times, 7, 4, 5, 7, 4 extra people besides my husband and myself using our machine. Until 2009, we had ABSOLUTELY NO PROBLEMS at all with either machine. I lost count a long time ago the number of loads of laundry that my washer has done. It does have mold on the inside of the rubber gasket, right inside of the door. You know, all you have to do is wipe it down after every use, and if necessary, use a little bleach on it. Sometimes I even run it through an entire cycle just to clean it out, just like I do my dishwasher and garbage disposal. I just thought you might want to know that there are people who like their washers and dryers from Neptune.

I have a Maytag Neptune front load washing machine (model #MAH4000AWW, serial #62738748YU). It smells like rotten egg under the machine. Yesterday I came to a flooded home. The front door came open and flooded my basement. I noticed a burnt smell coming from the back of the control panel.

We purchased an Atlantis washer and dryer seven years ago. We thought that we were buying a top of the line unit but we have been very disappointed with it. Often, if you do a large load, it will not spin out the water properly and I have to turn it on spin again. Even then, it sometimes seems wetter than it should and it takes forever to dry. Sometimes it makes a loud racket when spinning as well. I do use the washer and dryer a lot as I have three older kids but I have had lots of different and often lower end washer and dryers that I have had no complaints about. I have a summer home that has a Maytag washer that is at least 30 years old and still going strong. They sure don't make them like they used to. I will never buy a Maytag again.

I bought a Maytag washer and have had problems every since I bought it. The clothes don't spin most of the time .I did replace a part after one year it has started doing the same thing. Now after two years, it's making a clunking sound while spinning and during the wash cycle. I'm so upset I've complained to Maytag. They keep saying that they will send someone but the cost is higher than a local repair man.

I got the Maytag Neptune washer and Dryer in 2009. The washer quit working. The front of the tub rubs on the door and now the plastic piece is all tore up, clothes stink when I take them out, and liquid fabric softener stays left in the tray and shakes all over. This is the worst washer ever and the sales person told me it was the best. What a joke. I got a two-year warranty with it when I got it. But seems it get no answers about fixing it. I paid about $2000 or more to get both the washer and dryer set when I got them. This was the worst investment. Do not recommend anyone to buy one of these machines.

We have a Maytag Neptune washer and dryer. We have had them since 2004 and have had no trouble until now. We now have started to see small holes in some of the clothes. I note some fabric seems to be stuck around the "tumbling" fixtures on the drum... I asked Maytag if this was an issue. They say that they have had no complaints. I asked to speak to a technical rep to discuss it, but I was told that none are available. The only thing they would be willing to help with is how to use the machine. I wonder if anyone else has had this problem, and if a cure is known...

Maytag front loader Neptune. I purchased 18 months ago. Inner drum rubs against the plastic door and eats holes in the door. I had to fix leaks with JB weld and Epoxy. On my second door in 2 years. Rubber seal leaks allowing water onto floor. Piece of **. I won't ever buy another Maytag product.

My almost new Maytag Neptune washine machine leaked water onto the circuit board and could not be repaired reasonably. Why would some one put a circuit board near a pipe? It makes no sense.

This has been the most disappointing purchase we have ever made. This machine has never worked properly and I am completely fed up! I am continuously having to shift the load in order for it to complete a cycle. Sometimes to no avail, I have had to completely empty the washer, drain it and start over. My husband has even bought parts to try and correct the problem because we do not have the funds to have a repairman come. The parts themselves were very costly. As of this morning, the machine is not working at all. My old washer was working fine 5 years ago but we wanted to upgrade to something more efficient and bigger. I would have saved myself a lot of money, time, and hassle if I would have kept the old washer.

This washer has been nothing but trouble since I purchased it. It hates bulky loads and if I load too light, it stops working at about 12 minutes and I have to remove heavy wet cloths then spin out the water and put clothes back in to spin.

My Maytag washer is only four years old and the transmission is gone and it does not spin all of the water out of the laundry. The repairman said it would be cheaper to buy a new one.

I have purchased two sets of Maytag washer/dryer combos in the past 13 years. The second set was purchased and with only 2 years in use is now experiencing the same exact problems as the first set. Loud dryer squeaking and bearing replacement. Washing leaks water and the pump quits working. We have had it fixed once already the first year we had it and it has quit working once again. We were able to fix the dryer, but not the washer and now have to purchase another for approximately $500.

In 2007, my husband and I needed to replace a dryer and decided to upgrade to a new washer as well. As we have a large family (7 children with 6 still at home when we purchased the machines) we decided to go with the largest capacity front loader Home Depot sold. It seemed to do fine for about 2-1/2 years. Now, it will stop in the middle of a cycle and give an error message (F something?). The only way we have found to deal with the problem is to put it on a drain and spin cycle.

I have Maytag Atlantis that shakes across floor and leaves clothes too wet after spin. I have another Maytag washer that has had every problem imaginable--from shaking to flooding to not working at all. I am done with Maytag. I bought a used Frigidaire that cost $50 and works better than both Maytags. Maytags flooded the floor, tore up flooring, never works when it should, and always quits on Saturday afternoons.

Today I had a repairman at my home to fix my dryer that was not heating up. Imagine my horror to find that the electric cord on my Maytag Neptune dryer were burnt through. I just hate to think of how many times I have put clothes in the dryer while we slept or were away...

Dryer began making loud noises and finally I noticed all the felt coming out from the drum and the whole drum fell to the bottom of the appliance. We stopped using the dryer in March (before it was even 4 years old!). I have had 2 Kenmore dryers which each lasted over 20 years. I cannot believe what a shoddy piece of machinery this Maytag is! Unfortunately it was after I purchased the machine that many people told me how poor of a product it was. I am just sick! I just lost my job and I have no way to buy another machine unless it is a used one, which would certainly be better than even trying to fix this piece of junk as long as the used one is a Kenmore not made by Whirlpool!

I purchased a Neptune Washer and Dryer in 2005, and have had to have 2 major repairs on it within the first 3 years. The computer had to be replaced and within a year the motor went out. Now it is completely dead as a bearing went bad. This was my first ever purchase of a Maytag product and you can be assured it will be the last. I will recommend to all my family and friends that they steer clear of Maytag Washers.

I was part of the law suit with the Neptune front load washer. In the settlement, I received a check for around $800 to replace my front load. But it had to be replaced with the Neptune top load! Now, a few years later, yup, I realize I've been duped again by Maytag! Horrible machine, takes forever to "wash", powdered soaps leave spots of undissolved soap on everything, whites still look dirty and dingy, pants still have stains, clothes never look or smell clean. Sometimes I wash things twice. Still look dirty. Now it's developing a problem of not being able to balance out on the spin cycle and I'll have to pull stuff out and untwist and redistribute items. This Neptune is the biggest, most expensive piece of crap I've ever had.

The Maytag company that I made my purchase of a Neptune washer, dryer and refrigerator for $5000+, in 2006 has closed. I purchased the 12-year extended warranty with honest recommendation from the salesmen/owner who at this time lied about the product and any repair service. The washer has loud agitation. The clothes are dingy, smell sour after washing. The soaps, softeners and liquid or dry bleaches accumulate in the cubicles without rinsing. My sweaters have been stretched out of shape 2-3 sizes larger. The dryer has had two services and the last one declaring the dryer as non-repairable.

I purchased a brand new Maytag Atlantis Model # MAV7504EWW 10/23/04. A week ago, we threw a load in before bed and it stuck on the fill cycle and did not stop. It flooded our house. There is thousands of dollars in damage. If our dog did not start barking and wake us up at 4:00 in the morning because it was entering the office where his kennel was, well the damage would have been worse. All the people complaining about a bad spin cycle have it good. Right now, I am living in a hotel with my house gutted and all my pets traumatized.

I purchased a Neptune TL washing machine in 05 and it has never worked well. It does not get clothes as clean as my 20 year old Kenmore did with the old fashioned agitator; my whites are all filthy looking now, right out of the washer. Worse than that, the Neptune twists all articles of clothing together so tightly, we have to unwind each piece of clothing and shake them out before we can put them in the dryer. It has stretched out many items of clothing and ruined them to the point that they cannot be worn. This washer has serious design flaws and should have been recalled. I'm stuck with mine since it has been 5 years since purchase but I hope to help someone else out by not wasting money on this washer. It is the worst I have ever seen.

I purchased the Maytag Duet Washer and Dryer in January 2010, and the washer died April 16, 2010. I had to wait 3 days to get a service person to look at it, and it was determined it needed a new tub, basket and bolt. The bolt came in right away, but the scheduled service for April 28 was cancelled, because the tub and basket were back-ordered until May 7. I went to Home Depot where the items were purchased to complain and got the parts overnighted. They arrived on April 29, and Home Depot scheduled a service with A&E to fix the washer on Friday, April 30 between 8-12pm.

The washer was very noisy during spin cycle, I believe. Then today, it got very loud (screeching) and started smoking. We then unplugged it. We're unable to do laundry. I can't afford to replace it.

I bought a Maytag Front Load washing machine, Neptune model, in July 2006. It has experienced the same problems as the class action lawsuit Neptunes had. Maytag has sent 2 repairmen out and still the same problems. The machine is a lemon. Problems are: unclean clothes, odors, mildew, rubber on door changed once already, machine jumps all over the floor, high pitch noise while running and airplane noise at intervals, control panel acts up and clothes do not drain or complete cycle all the time.

I bought a Maytag washer and dryer in October of 2009. The washer does not get clothes clean. I have tried all different kinds of detergent but they didn't help any. They sent a repairman who said that there was nothing faulty with washer, but he said that it did not clean very well.

I have contacted them twice about my problem. They came the first time and said there was nothing wrong with it. Well, now it will not even work. I just bought this in December. Now I have to go for three days without using my washing machine. I have a total of 5 people in my house. The name Maytag has let me down big time. I wished I never bought this washing machine. The place I bought it from has been very supported but not Maytag. When you call them you might been able to understand them and you may not. I believe I have a lemon on my hands. Beware.

I purchased my new Maytag Washer and Dryer approx 7 mos ago. Everything was fine until 1 month ago. Washer went inoperable. I called for repair and 2 days later, the repairman came, replaced the circuit board and ran through a few wash cycles and voila, it was fixed. I got home with mounds of clothes to wash, put in clothes, detergent and clorox, turned on and 1 minute later it was inoperable again. It was the same thing. I called immediately and was told I could not get an appointment for 6 days. 6 days later, my husband who works nights stayed awake and there was no repairman.

I purchased the Maytag Bravo in 2008. Hate it! It twists clothes and the various cycles are not correct. I talked to them and had a service call but still the same. They tell me it doesn't require as much water which worries me as it doesn't appear to be getting clothes wet enough and clean. I will never buy another Maytag product! Ruined some clothes and they are always wrinkled!

I should have complained more, the washer shakes badly. I had a Sears repairman out three times to no avail. I called Maytag and complained, but they did nothing. I finally gave up. We bought the machine in December 2006 only now decided to mention it to a Sears salesman just out of sheer disappointment not expecting anything new would happen. The salesman said that there were a lot of complaints about the Neptune series and they had given some credits on new washers. After calling the Sears 800 number, the man I talked with said it was too long since we bought the washer to do anything about it now, even though it hits the wall and damaged our floor.

My wife and I were given a two-month old Maytag Legacy Series (heavy duty) washer. We've had it now for nine months or so. We have a house full of six people and enjoyed the large capacity of the washer. But for the past month, the machine has been increasingly noisy. Trying to grind the dirt out is my speculation of the noise that comes from down the hall.

I purchased a Maytag Neptune Front Load washer & dryer set. I have problems with mildew & mold growing on the door and seal between the floor and the drum. We have tried bleach diluted with water, Oxyclean, wiping it down after use and a few other products and we continue to have the problem. Water stands between these door and the drum and I also have tried leaving the door open after each use. Nothing works and I am afraid to try anything else for fear of rotting the rubber seal.

I purchased a Maytag Neptune washing machine in 2000. I fully realize that the machine has long been out of warranty, but I feel Maytag knew about the defect and DID nothing about it. I have had to have the timing circuit board and wax motor replaced 6 times. This is unacceptable. I have researched Maytag products and found that Maytag's idea of standing behind their product is a sad indictment of the way they conduct business. I purchased this washer because it was touted as being a premium product but is actually just so much junk. I once had a Westinghouse front loader that served two families, with 4 children, for 25+ years before it required any service at all!

Maytag website offered a $175 rebate on Maytag washer MVWB750W. The website showed Maytag dealer locations. I ordered the model (still undelivered.). Rebate was denied as they claimed Home Depot was not a participating dealer, while the Brick was. The Brick told us they weren't able to get this model, while the Home Depot was, consequently, we ordered from Home Depot.

The washer I bought worked fine at first and then my wife kept hearing noises when on the wash cycle. All of this was after the warranty was out, so after two years the transmission locked up. I would say that this is the biggest pile of junk I have ever bought, and I will never buy a Maytag again.

The washer & dryer were purchased in 2004. We have had bleach spots appear on the colored clothes, since the first months. The clothes come out tangled and dry with a lot of wrinkles. Now for the past year, the machine will not complete a spin cycle. I get the code DC and redistribute the clothes and finally wring them out by hand.

I bought a Neptune washer at Home Depot in 2006 and we have the same problems that the previous model of Neptune has just settled in the class action. As far as I can tell, Maytag has not rectified the problem two years later. We should be entitled to the same treatment as the previous model owners. Please advise. We had to call the repair technician twice on the door locking mechanism and the mold stench from the washer is noticeable. We use ammonia in the rinse cycle to control it somewhat. It makes our family members sick--few of us are mold sensitive right now, partly because of continuous exposure to this unit.

I purchased a Maytag Legacy series washer/dryer combo (heavy duty commercial quality). What a joke! Shortly after purchase (@ 1 yr and a half later), the washer became noisy and began to leak. Estimated cost of repairs were ridiculous. Therefore, I purchased another washer. Then the dryer issue began, from overheating to no heat.

I received a Maytag washer as a birthday gift from my father on April 12, 2010. The washer's timer was faulty. The wash cycle stayed on for approximately 2 hours. I then manually moved the dial to 'spin'. The machine spun for another 2 hours. I finally manually moved the dial to 'off'. I called Fry's in Roseville at 9:00 am, 12:00 pm, 2:00 pm and 4:00 pm the following day. After each call, I was assured that the manager would call me back promptly.

I also have a Maytag Atlantis washing machine, model #MAV7600AWW, which has never managed to spin the clothes dry and 99.9% of the time I have to spin the clothes at least twice to get the water out especially if washing a load of jeans or rugs. I thought this was a "heavy duty" machine. Replacing a washing machine is not cheap so I've put up with this lousy machine for a long time now and sadly, I will have to for some time to come because I do not have an extra $600 sitting around to replace this once (allegedly) "top line model" with an "economy" machine. Maytag should return every dollar they earned selling these useless pieces of junk.

I have purchased only Maytag appliances for my new home, except for my refrigerator. I am not sure I will be purchasing Maytag products any more. Every appliance I have purchased in the past 7 years needed to be replaced. It started with our dishwasher. Then after one year, we needed to replace the motor on our Neptune washer. I do have to say in Maytag's defense, they did replace the motor at no charge. Now the Neptune dryer needs a new motor. I normally purchase GE products, but went to Maytag because of their reputation of well-built appliances. I still have my 15-year-old GE refrigerator and I'm pleased I didn't replace it with a Maytag when we built our home.

I purchased this washer new in 2005 AFTER the settlement. Why was this washer not recalled or discontinued after the problems were discovered? I have had nothing but problems with it. The gasket has been replaced due to mold, mildew, and odor. The machine doesn't dispense enough water to clean and rinse the clothes. After washing, there's small waxy flakes left on the clothes that require several re-rinses to remove.

In March 2001 I purchased a Maytag Atlantis Washer MAV7000AWW and a five-year extended warranty from Best Buy. The total cost was about $690. In 2005 the water would not get completely out after the spin cycle. I called the repairman and he came out the next day and replaced the pump. After he left I did a load of laundry and it did the same thing. I called them back the same day and the repairman returned the next day and really didn't know why it was still doing it. So he said he would replace the motor and the belt and see if that would fix it. That did fix the problem.

My complaint is about my Maytag Neptune front loading washer Model MAH55FLBWW. We purchased this item 7 or 8 years ago after being blessed with twins. Up until March 2009, my only complaint had been the mold on the gasket -which is disgusting to say the least - and the goop build up on the soap dispenser. That all changed last March when I awoke to water standing in my laundry room, my son's bedroom, across the hall (and my new hardwood floors) into the bathroom, and into my computer room.

I purchased the new Maytag Bravos series washer and dryer $1,800. The washing machine simply does not dispense enough water and hence the clothes are not clean. They get all tangled up. Apparently, the Service people that Maytag sent 'A & E Service' stated it is a software problem since the software in the control board determines the level of water needed.

I purchased a Maytag Neptune Washer and Dryer in 2006. It worked great for the first couple of years, but for the past year, my washer has produced a horribly dirty smell that comes off on my clothes and towels when I wash them. I don't feel like my washer is cleaning anything, it is making things worse. I am very unhappy. It is gross.

After only 6 years of very light service (I live alone, may do one load of laundry every couple of weeks), the transmission on my Maytag Atlantis washing machine blew out, leaving me with a tub full of wet clothes. I called a Maytag repairman who said it sounded like something simple. When he got here, he called his office and told me it was more to repair it than the machine was worth and to go buy another brand.

Constantly displays an E3 error, won't spin, had a leaky door, and needs a GFI plug. Worst washer ever. It takes 3 hours to do one load. REAL ENERGY EFFICIENT EH! That's what they sold me on in the first place. Piece of **!!!

I see that there was a class action lawsuit filed against Maytag for the Neptune washer. I have replaced the motor and controls on mine. Twice, I had called Maytag and complained about the washer and the problems I was having, and the information I received was that I needed to replace the motor. This was in 2003, and again, in 2006. It broke again in 2008 so I set it aside and pulled out an old Kenmore that I used in the early 90's. It's ugly, but at least it works and works and works. It was one that someone had given me that they were getting rid of. I don't understand why I being the original owner of the Maytag Neptune was not notified of the lawsuit or the claim.

After reading some of the other comments about Maytag's Neptune front-loading washer, I guess I'm one of the lucky ones. I was dismayed to see that there had been recalls and I was not notified. My washer started making a noise like a jet taking off whenever the spin cycle ran. I called a local repairman who told me my best bet was to use it until it quit or until I just couldn't stand the noise any longer.

I have had repairs on this washer about every 4 months for the last two years. Either its the clutch the was 3 times last year twice its the door latch. Of course, the warranty is done now. There's water all over the floor, and it won't spin. Very temperamental. This is my first Maytag, and it will be my last. My question is why weren't these machines pulled off the shelves when there was a class action suit and why weren't all the people notified of this? I purchased mine in August 2005.

I always wanted a Maytag, but its been a nightmare. I have had my washer/dryer less than a year and have many regrets. The washer has no lint screen so clothes are always still covered with lint or hair. I constantly have to clean it cause it grows mold,and liquid softener dispenser gets gunky. Every load I was off balances and I have to constantly rearrange. Worst washer I ever owned.The dryer does not dry clothes in one cycle. Does not filter well. Clothes sometimes have odor after drying. Find it very frustrating 2 spend as much as we did for a so called high quality set and have nothing but issues

I purchased a Maytag Altantis washer on 06-05-2005 (model #MAV8551AWW). About a month ago, I noticed that when it spun the clothes in that last spin cycle, the clothes were still very wet and that the machine seemed to spin off balance. I cannot use high spin at all because it vibrates so bad. I use slow spin but the clothes do not spin dry enough. I contacted a Maytag repairman who said that it sounded like a buffer ring and that this was common in this type of machine. He said, he would call me back but never did.

The washing machine is 4.5 years old, 5 months out of warranty, and it was just under $1,000. I thought after research that I had the best machine. I just had to purchase a new Sears Kenmore (which my mother told me to purchase in the beginning) which is being delivered today. The Maytag didn't get all the water out and mangled my delicate and regular clothes. Now, I found out that there was a recall and class action suit, but I never received any notice.

I purchased my Maytag washer and dryer set 7/2009. I am now having my washer serviced for the third time. The first time my washer was serviced, the entire washer was torn apart and rebuild. I am very disappointed in the quality of the product and will not be recommending the Maytag brand as "the washer to buy". I purchased my washer and dryer set with the expectation that I would be buying a "good brand". If I had it to do over, I would not buy Maytag again, and if by recommendation nor will anyone I know. I have small children and a busy schedule, making another appointment that I have to be home all day is also not acceptable!

My washer stopped working and I called customer service to see if they could help me troubleshoot the problem. After talking to customer service, I discovered that Maytag had a recall on model MAH8700AWM for safety risk. I was given an email address to register for a GFCI switch, which I have not received. I called the recall center for status on the switch and I was told to call customer service for help. I called, but was told that I had to call the recall center. Maytag customer service would not help me, I was calling back and forth to recall center and customer service. I didn't get any help so I stopped calling.