Maytag Washers & Dryers Reviews

After one year, this "famous" Neptune washing machine began to sound so noisy during the spin cycle that neighbors must have thought a 747 was taking off from our house. After researching the web, I found that the main bearing "always fails" in this machine and there is a new one-man repair industry started up across the US to just replace these bearings. In fact, someone invented a bearing puller just for this problem. I am deeply disappointed that a once fine company would knowingly put out such trash. I am replacing ours with another brand, even though we have used Maytag for 30 years. Customers always determine who wins and who loses in the long run. Bye, Maytag!

Faulty Maytag Bravos electronic dryer model MEDB400VQ0 - I purchased a new Maytag Bravos washer and dryer in Feb 2011. About 3 weeks ago, I noticed the dryer not drying my clothes. They were hot, but not dry, leaving them hot and steamy. There was also wet lint that kept accumulating inside of the dryer. I took the back off of the dryer to see if there was an obvious problem and I found the blower belt and large bolt that holds one end of the belt to be off and laying on the bottom of the dryer. I have also looked online and did a search on this make and model and the issue I was having, it brought numerous people having the same problem on multiple internet forum sites. Apparently, there is also a service bulletin on this exact issue, but according to the Maytag customer service department, "no recall". Therefore, I am out of luck as far as getting any kind of repair (unless I pay for it) because I am out of warranty by 3 weeks.

February 2011, I purchased a washer from Lowe's and started having problems with the washer leaking and skipping cycles on the first week. Lowe's exchanged the washer end of first week. The new washer started with not adding water in wash cycles. The repairmen sent by Maytag could not find any problem with the washer. The washer worked off and on for months with problems. Cycles with bleach added worked fine, but 3 or 4 loads later with no bleach having been added, it would produce bleach-stained clothes. The repairman came out again and could find the cause for skipping cycles, but suggested I run clean cycle every time I use bleach. It defeats the purpose of purchasing an HE water-efficient washer.

The washer stopped and displayed F51. It had that growling, horrible sound like it was dying. After restarting and trying everything, including going back to Lowe's to see if a serviceman could fix it, with no luck, and father reading all the reviews on the F51 error and all of the displeased customers we divided after two years on a $900.00 machine, we would tear it apart and fix it ourselves! If possible and if not, what are we losing? Nothing! What we found was clothing between the outer casing and the drum preventing it from spinning. Unfortunately, we did not know how to get to them. With a lot of effort, we got the leggings out that was causing the drum not to spin. I am sure there is a lot more socks and a pair of fairy wings that I never found after Halloween in there.

My Maytag washer and dryer (5000 Series) is about 2 years old. Just as soon as the warranty ran out, I started getting F35 and suds error messages. Information found on the internet tells me that many Maytag customers have experienced the same problem. What's up with this Maytag? Since many of your customers have experienced the same problems, are you willing to meet the consumer in the middle by repairing the product at no cost or are you building the appliances to last as long as the warranty?

The Maytag Centennial (Model MVWC6ESWW1) washer was purchased in September 2009 and within 18 months no longer provided water at the temperature selected on the control panel. The problem started after we used a spin setting to remove water from a cycle that did not complete itself. Somehow selecting a spin cycle "disturbed" the water temperature control mechanism.

I purchased a Maytag Washing Machine in August 2010. It recently failed and the repair cost is $1,000. A brand new machine is $1,000. The old machine is essentially trash after 1 1/2 years and Maytag refuses to make any accommodation whatsoever. All I got was, "Sorry, there is nothing we can do." I attempted to move up the ranks, but was only able to talk to one level up. After that, they refused to allow any further discussion.

Our washer, still under 5 year parts and labor warranty, wasn't functioning properly. We went through proper procedure having repair personnel first attempt to repair; waited over allotted time for replacement parts, wanted to attempt to repair again, then to replace with sub-standard model. We are now in our 5th month of being told 3-5 business days, 10-14 business days, and I was just told it will be 'weeks' (after waiting 19 days) that replacement will return our call as they are 4 to 6 weeks behind. I have pages documenting dates, times, names, departments and excuses. What can I do at this point? What are my options?

I purchased this machine (Maytag washing machine model MVWB700VQ0) from Home Depot in December of 2008. When purchasing it I decided to spend a bit more money on the machine, thinking I would get a quality product. For the last two years and 5 months it has only been me and my wife in the house as the kids are in college. Hence, the washer has not been used as much as some would use it. Within the last two and one half weeks the machine started making a horrible growling noise (probably the tub bearing going bad) and then started to leak yesterday. I noticed this morning that there was a large puddle of bleach water coming from under the machine. I called Maytag, which is just a fancy name for Whirlpool, and they basically told me too bad. It is inconceivable that a machine that used to last 20-plus years barely lasted three with only two adults using it.

Washer is Broken After 1-1/2 Years: Yes, the code F51 has come on quite often. Now, my washer does not work at all! Does not spin out, makes thumping noises even though I have taken good care of this machine. It cost me quite a lot of money and thought that this was a wise decision. It’s broken after a year, unbelievable! Also, clothes don’t get clean. I had to wash 2 - 3 times. The clothes wrap around each other and the machine does not clean them well. It’s a horrible machine. I have not called Maytag (Whirlpool) yet as I see from the comments that they will not stand behind their machine. I don't know what to do!

Purchased in 08 for a second home, we visit every other weekend mostly in summer. I have never been pleased with the set really. It takes too long to wash/dry, clothes get tangled, dryer goes off on first buzzer, wrinkled and now, the control panel has gone out on washer and they say it is approximately $500 to fix. I have probably used it 20 times a year. I have Maytag in Lex, which I have had for 15 years, that is 100% all the way around better.

The washer worked great for the first 6 months, then it didn't dissolve the soap, it wouldn't complete the cycle, and there is a loose bolt like sound when you spin the drum. The load level is not an issue. We have had the serviceman out four times, he has called the tech support each time and they cannot resolve the issue. Maytag said sorry! Unless it does it constantly then they can't help. The control panel has been replaced and the drum has been replaced. So we keep paying the water and sewer bill to rerun the load 1/2/3 times to get it to complete the cycle. This washer was purchased last May, 2011 and they say we're stuck with it.

Maytag washer has increased my water bill; it was supposed to be energy efficient! Also, the washer will not wash a blanket. Sensors will move a large item to one side causing an uneven load which then causes numerous extra fills until stopped manually. I was told to add more items! A blanket barely fits in the tub. I had to invest in lint rollers since the rinse cycle is inefficient. This washing machine is useless. I should have stuck with Kenmore.

I purchased a product less than one year ago. The clothes are getting snagged in seam on interior of the front panel. I went back to the store and felt the same gap in the seam on the panel on a floor model, so I know it is not just my machine. I called Maytag service and a representative acknowledged the problem but also said that if there is no fix for it, I would be charged for a service call even if no part was replaced- quite a contradictory statement. She said she doubles as the Complaint Department. If this is a manufacturing defect, it should be replaced. The front panel should be recalled.

I purchased a Neptune washer/dryer front loader. All Neptune washers have basic design flaw over which the company should be sued. Since the bulk of the weight is in the front of the horizontal wash-drum, the entire assembly is suspended by a rear mounted bearing allowing the drum to spin. That bearing assembly is woefully under-designed and not able to support the unequally distributed weight that is inherent in any front load design.

I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old.

I have a Maytag Neptune (model number MAH5500BWW and serial number 85981207AE). On February 22, 2012, the washer started smoking and a burn smell was apparent. Fire department was called. They pinpointed issue to the washer. On February 23, 2012, I spoke with Brenda from the Safety Department. She prioritized a diagnosis from a local certified technician. On February 24, 2012 , the technician diagnosis was "defect motor and control runs hot after load." Then Lorna from the Safety Department stated they will not cover part/labor.

Neptune Washer: Tears clothes at random intervals and their help desk asks for money.

I purchased a Maytag Neptune 24” front load washer (MAH2400a) and 24” electric dryer (MDE2400AYW) on October 26, 2005 from Sears in Chesterfield, MO. In April 2011, the drum in the washer began to slush and grind. Water also began pooling around the machine. I called Sears and arranged for service repairman. Before he even looked inside the washer, the repairman wanted to give me a coupon for $50.00 off a new washing machine from Sears. After my insistence, he finally opened the washer and told me I needed a new drum. Because of the Sears repairman’s reluctance to look at the machine, I had another appliance repairman review it and was told that the water pumps for this model were defective.

I have been Maytag customers for 40+ years. I purchased a new Maytag washer and dryer at Home Depot last year. The paint is coming off and the top is starting to rust. We have had Maytag washers and dryers for as much as 17 years that did not rust. The reason we bought Maytag was quality. Rusting in one year is not quality. Please contact us ASAP. Home Depot said there was nothing they could do.

7 years is all I got from these appliances. The Maytag Washer started making a horrible noise when washing then smoke and shut off. Dryer would not shut off. We have taken excellent care with these appliances servicing them as we had an extended warranty on both. They cost us over $600 for the washer and $589 for the dryer, a big rip off! I purchased them in hopes I would at least get 15-20 years of service as Maytag is to be one of the best. Do not purchase any products from this company, they also have sister companies. Make sure when you need an appliance, you ask who makes them.

I purchased the Maytag Bravos series washer and dryer recently. I love the dryer but the washer does not clean the clothes. I have to wash twice if I want it clean. It does not get the stains out and does not use enough water to rinse the clothes. It also does not use enough water to wash/clean the clothes. I ended up washing all the loads on bulky which fills the washer with water. It still doesn't agitate enough to get things clean. I am extremely disappointed in the Maytag product which I always thought was top of the line.

I have a Maytag front load washer, and it has been flashing codes since day one, smells like mold, does not spin water out, and at first, all Maytag could say is, "I'm using too much soap, the wrong soap, loading too full, and I have it on a stand that is sold with the washer that they don't recommend, after I paid $300.00 for it". Now, it is flashing an E3 code, and will not finish a cycle at all. Maytag wants money to fix the problem that thousands of consumers have, after paying over $1,000 for the machine. I will never purchase another Maytag product, for as long as I live.

We bought a Maytag Bravo washer and after less than 6 months of use, it stopped working with an F51 or 53 error (can't remember which because it's been a month now). After looking online, it seems that almost everyone who buys this gets this error and has to have a part replaced! And Whirlpool hasn't recalled the faulty part even though everything I've read says it should be a recall.

I purchased this $900 Maytag washer from Home Depot in Oct. 2010. Now, after I've just paid $129 for a service call through their designated repair service, I was informed it will cost $700 to fix this washer. I use the washer on average of three times a week. It's unbelievable that this type of crap is sold by Home Depot and that Maytag warranties will not cover repair as one year has passed.

Maytag Bravo washer and dryer purchased April 2011. Dryer works fine and am pleased with results. Washer does not clean simple dirt and stains off clothing. Washer never fills to a water level that covers all the clothing. Some clothing never gets submerged, thus simple stains never get water contact throughout the cycle. I now spend more money purchasing spray stain removers and using the heavy duty cycles and extra rinses, would have been better off getting a Kenmore with an agitator. The concept does not work.

less than 2 yrs old and has completely failed to operate. We have been patient with this model. It does roll the clothes to point they are wrapped around and among each other and must be pulled apart before placing in dryer. The wash cycle now takes more than 45 minutes, It fails to spin the load often. Now, it has failed to the point it will not operate with or without any clothes in it.

Customer service argued with me insisting the new models are energy efficient despite the fact that it takes 4 times longer to wash a load. Machine makes load uneven then refills several times to redistribute. Rinse and spin are insufficient in some cycles causing extra dry time and excessive lint. Also, water is always left in the drum. This will cause many problems.

I purchased the Maytag Neptune pair in 2002 and was never informed of the product recall/class action lawsuit for the washing machine which occurred sometime around 2004-2005. We have had many problems with our washing machine over the years and ruined many clothes with what appears to be bleach stains, even though no bleach was used in the cycle of wash. I had to replace the board which controls the latch on the door and the clothes that are washed are not clean and have an undesirable odor to them. I would have been part of this class action; however, I was never informed of the lawsuit. I called Maytag today and they advised I could set up an appointment with a service person; they did not want to honor my complaint as the "class action" lawsuit has been resolved and they are not handling these types of complaints anymore.

I have spent a lot of effort leveling my machine, and my wife balances the load very carefully, but 10 times during a cycle, it will start slamming the tub around, so loud you can hear it from the street. I, like others in this forum, thought I was buying the best washer in the market, and paid extra for the Maytag name. It sounds like from the other complaints, that my problem is just the tip of the iceberg. It will cost me $200 to replace the suspension rods. I wouldn't mind paying the money, if I thought it would fix my problem. After reading about all of the other problems with the Bravos, I might just cut my losses, and get a new one. What a waste of $1,000.

First off, the drum split apart on the dryer. The drum part was not in this country, so instead of going ahead and replacing the clothes dryer, they told me to hang the clothes outside for six weeks or whenever the part comes in. That was three months after owning the piece of junk. I was having a bad day already, so I basically completely lost it. I'm surprised I didn't get arrested for that. I won't ever lose my temper like that again. The clothes always smell bad, and sometimes really bad. Now, I find out that both washer and dryer could cause a fire. They are sending us a couple of really cheap GFCI's to keep them from a liability issue. Maytag is the absolute worst!

I recently purchased a Maytag centennial washer and dryer from my local Home Depot. I set up a delivery date of 2/9/12. I was contacted on 2/6/12 by a Maytag staff telling me that my washer and dryer were on back-order until 2/29/12. This is unacceptable to me. Why does your company not tell its retailers that some items may be back ordered? I would have accepted this if told when I scheduled my original delivery, but being told days later and after taking the day off from work, is poor customer service to me. I am giving very serious consideration to voiding this order and finding a new company to deal with. I do not have the confidence that future issues will be shared or dealt with in a timely manner.

The washer does not wash the clothes, period. It leaves dirt and soap in the machine along with the unwashed clothes.

We bought this washer in February of 2010. We had the pump replaced under warranty in January of 2011, and the pump appeared to have a hole in it from some type of hard object that had gotten inside the pump and damaged it. We then replaced the L-shaped hose between the tank and the pump because it had a small hole in it - very thin rubber.

I have been trying to solve the issue with my washer, that my parents bought me for my new home. Home Depot, where they were bought, came out twice, and all they say is there is nothing wrong with the washer. There are plenty of things wrong with the washer. It doesn't clean the clothes. I have to use the heavy wash cycle, to try and get the clothes clean. Maytag won't even deal with the situation. The fight has been going on for over 2 years (washer serial # is CY4744432 manufacturer's number is MVWC6ESWWI).

I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. What's the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine.

Maytag washer manufacture changes are not worth a dime. I suspect EPA made the changes, and engineering was made by someone that has never washed a load of clothes in the entire life. There is no agitator and/or supposedly made to conserve water. Well, it saves water alright with each load. There will be a 2 foot circle in the middle of a bed sheet that doesn't get wet; the same with a sweaters. I have checked with different stores and all made the same. And heaven forbid if you dropped a sock and wanted to add it to the load with the mate. The lid locks. I am both angry and dissatisfied and will tell this same story to anyone wanting to purchase a washing machine.

We were sold a Maytag Neptune washer mah550bbw in 2004 when it was already on recall by Maytag and a class action lawsuit was filed against Maytag. We also bought an extended warranty. Now we have the same problems as the lawsuit. We own dry cleaners so we do laundry once a month for small articles. For the last few months the clothes have an odor and they come out looking not clean. We were sold a defective and recalled product and are not happy right now. We would like a fast resolution to this problem; otherwise, we seek legal actions.

I have had nothing but headaches with our washer. We purchased it 4 years ago and after using it for a few months, I took it out because our clothes came out smelly and unclean. Called Maytag and they did nothing. So we went back to a regular washing machine and put this machine in the corner of the basement. I refused to throw away a $1,100.00 machine! So this year our machine quit, so we decided to try using the machine again to save us some money instead of buying another one... Well, that lasted for only a short time. Clothes still smell, came out unclean and just yesterday, the machine stopped rinsing and spinning! This machine has barely been used and it's been nothing but trouble. Maytag service just plain sucks. They don't care about their consumers. I will never buy a Maytag again and I always let everyone I know to not buy this type of machine.

I bought a Maytag Neptune top load washer in 2002. It worked fine (with the exception of smelly clothes) until October 2011. Since then I tried replacing two new clutch assemblies, a new outer tub and bearings. What we were just told this week: it needs a new spinner. Finally throwing in the towel and taking the $500 credit from Sears and buying a new washer. And I can guarantee I will never buy another Maytag product again!

I am angry that Maytag puts out a washer that hasn't been through quality control. The computer panel is a piece of **, and is not worth $1.00. Do not buy this washer. Shame on Maytag.

I bought a Maytag Bravos Quiet Series 300 washer just over two years ago from Home Depot. The control board and sensor went out last week. The service technician seemed rather surprised that a 'newer' machine would have that kind of non-wear-and-tear problem and suggested that I contact Maytag/Whirlpool to see if they could help offset the parts costs, as the repair was going to cost over $600! The customer service agent I spoke with said that there was nothing they could do because the item did not have an extended warranty.

I purchased a Maytag dryer several years ago, not a fancy one but just a plain simple dryer (model number MDE2706AYW). Thank goodness from the other complaints I have read I didn’t buy one that is computer controlled. The heating element has burned out twice, main thermostat and limit thermostat has burned out, and if you look close, it seems the wires are trying to melt or at least the insulation. Well, the insulation is melting. And the venting system is cleaned regularly so they can’t blame that. The last dryer I had lasted well over ten years with zero problems.

I bought a Neptune washer and a dryer. I have had nothing but problems with these items since I got them. My washer keeps giving me a 3e code and will not clean the laundry right. I have used the H E detergent it requires and yet my clothes stink. My laundry smells like mold and mildew. I now don't have my units to wash and dry clothes. I paid almost $4,000.00 for the pair. I don't have the money now to replace them.

Rather than go through all the things I don't like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesn't clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.

I purchased a Maytag gas dryer in November 2011. This is January 2012. I have got to use mine maybe 2 weeks altogether since I had it. It is to be repaired for the 4th time tomorrow. In the meantime, I have to go to the laundry mat to dry clothes, Maytag refuses to do anything about this. They say they are helping me by getting it repaired each time it breaks down. I want a new dryer. The retailer I bought it from will not stand behind this product either. You see these commercials on TV where the Maytag guy is sitting back and waiting on a call. That's a bunch of ***! I have never purchased a product from anyone that they would not stand behind it especially for the 4th time in two months. I will never buy another Maytag product as long as I live and I will tell everyone that I know not to buy one either.

I purchased a Maytag model 4000 Front Loading washer in April 2010 and in May 2011, the tub bearings went out which is a $600 repair. Now in January of 2012, the tub bearings are going out again. Neither Lowe's nor Maytag are willing to do anything to remedy the situation. Do not buy Maytag and do not buy from Lowe's. Their major appliance buyer has to know about this and continues to retail a product not fit for its intended purpose.

We purchased a Maytag washer/dryer 5500 series in October of 2006. It was working good for the first few years, then gradually started failing on us. The clothes would not be clean or they would be soaked when done. Two days ago, on the board it kept blinking LR. So I checked all measures to make sure that it wasn't the motor or the front door lock. That door lock is a big pain! However, it happened to be both the motor and the bearing at the same. This is definitely not worth spending another $700 on. Goodbye Maytag, hello LG!

I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number.

I give the product lowest and poor rating. The bearing in our washer went bad 4 months after we bought it. For the fourth time, they are coming out to repair the washer on 01/11/2012.

We bought a Maytag Neptune front loading washer from Ben's Maytag in Surrey four years ago and it has been nothing but trouble. There is no screen in the machine to prevent small things (like coins, screws) from going behind the rubber seal and into the pump. As a result, coins frequently block off the outflow to the pump so the machine doesn't drain.

My Neptune washing machine does not drain or spin. It keeps going unbalanced. I am told that I used the wrong detergent. The machine takes a whole day to wash a small load of clothes and then never finishes. Clothes and towels are constantly being ripped and torn. This Maytag product is inferior and we have paid a lot of money for this product that does not work. Repairs to this product are not advised, we have been told that we just need to buy a new one again. This is poor service and poor advice.

Wow, I bought a Maytag Bravo 300 series washer and dryer three years ago. They have been a complete piece of crap. I spent nearly $2k on the set at Home Depot. During that time, they have been serviced four times and I am now out of warranty and the washer is constantly breaking with LD and F51 errors. The heavy dryer door with light as hell hinges fell off on my wife's foot when she was loading it. I cannot get it back on. It is rigged so it will work. I contacted Maytag and they were not helpful at all. Pretty much sorry about your luck. I will never buy another Maytag product again. I agree with other posters. Too bad you can't chose zero stars!

We purchased a Maytag Bravo Washer and Dryer in late 2007. We had a one-year warranty on the set. At just over 2 years, we started having problems with the washer. It started making a loud noise when spinning and started beeping all the time during the cycles. We contacted Maytag and they said the only thing they could do for us was to sell us an extended/repair warranty for $320.00. If the cost of fixing the machine was too much, they had the option to replace it with another machine equal to the value of the machine in today's market, or cash, or a gift card equal to that.

My Bravos Washer and Gas dryer are only a few years old, and they have both been problematic to say the least! Neither Home Depot nor Maytag have been helpful. My washer has had the shocks replaced already, because it would constantly go off balance and shut down and they can't grease the bearings because they are "sealed". So, now it sounds like an airport is in my laundry room! The gas dryer takes an entire day to half dry a load and it's burnt on the inside!

Maytag's reputation for quality is gone. Our Neptune washer has had mold, door lock seized up and wouldn't open, and now our dryer drum is cracked. Exaggerating your product's reliability is one thing - this borders on corporate fraud.

My Maytag washing machine is rusting out at less than three years! [Photos included]. I have called customer service twice, spoken to two different women and have been told that it is a cosmetic issue [Model MTW2541240; Serial CW2541240 ]. The last e-mail with photos was sent to Gwendolyn **. I indicated that the rust has ruined very expensive sheets, other clothing, towels. It took me a long time to figure out what was causing the spots on the clothes. There is rust on the outside of the machine, the lid and inside the actual drum which holds the water. The machine is a lemon. You have me registered in your system with the date of purchase.

I purchased a Maytag electric dryer Bravo 300 Series in November 2009. December 2011, the main computer board went out and had to be replaced. Do not purchase Maytag appliances. They do not stand by their defective products. First and last Maytag purchase.

We have the 4000 series front loader washer. Within 8 months of owning it, it would shut off in mid cycle. You have to unplug it to restart it. Then, when it completes the cycle, it is still soaking wet. So, you have to put it through the drain and spin cycle again. There is something major wrong with the spin cycle. It takes about 2 hours to do one load of laundry and you have to stay home to do all of the steps. It costs as much to fix it as the machine costs. It’s the worst washer we have ever had. No more Maytags!

I purchased a washer and dryer model MAH8700AWW. In 2005, I purchased the extended warranty. In 2009, I had to replace the main control board and motor on the dryer. Now, I find out that the washer has a warped drum which caught on the door boot and messed the shaft up. I didn't know that it has probably been that way since I purchased it because every time I washed clothed, I had to stay in with it because when it would go to spin, the washer would walk out into the middle of the room. I called about it and they told me to put rubber pieces to hold it still. Now it is going to cost $ 821.95 to fix. That is more than I paid for the washing machine and Maytag will not help to fix it. I would like someone to contact the company and find out why they don't stand behind their products anymore.

I purchased my 2nd Maytag Neptune washer in 2005 to replace an early Neptune that was complete junk. This one worked OK until this year when it began to make awful noises. After research, I decided it was the bearings that failed. I took the unit apart to get to the bearings and found out the entire outer tub must be replaced not just the bearings, at a cost of $515. What lousy engineering, the bearings don't come out of the housing. No wonder Maytag repairmen are so bored. There is nothing to fix, you just buy a new washer. I won't buy Maytag this time.

Our Maytag Atlantis dryer had smoke coming out and almost had our house on fire! Had it not for us double checking the entire house would have burnt down! The dryer is less than 10 years old and already it is tearing apart. I can't risk using it again. Terrible company. I would never buy Maytag products ever again!

It's about Maytag MDE7600AYW Atlantis electric dryer issues, Nov 2005 model. There is an obvious design flaw. I have replaced the automatic dryer control board twice since 2005. The unit simply never shuts off, or cooks your clothes for 2 hours. Who will recall this unit and fix the circuit? They will not admit their error.

In the last 6 years my husband and I have bought the high end front load Maytag washers and both have crapped out within the year. I will never buy another product from this company again. Their customer service was no help and the washer needs to be rebuilt. We are waiting for parts which are back ordered months in advance. I will have no washing machine for at least 2 months. I do not trust any product made by Maytag and any company who sells Maytag should be ashamed to sell their product. There is nothing that I have experienced that would make me trust this company whatsoever!

After several attempts to fix the main bearing in the bottom plate that holds the tub in place, it finally rocked the tub out of balance to the point it disconnected the hose and flooded my basement. They came and replaced the bearing but it was still not right. It was the biggest pile of junk I have ever owned. I also heard it was not really a true Maytag, but an inferior brand bought out by Maytag, and the Maytag name added. Such poor representation by Maytag. Shame,shame, shame on you. Maytag did pay for the insurance claim of $8,000, that would lead me to believe that it was a major issue with the Atlantis model. Never will I buy a Maytag again!

My Atlantis dryer has never been able to be used on more/less dryer settings, I have had 4 repairmen repair my dryer 3 were while dryer was under warranty to fix the same thing 3 times wiring 4th time, anyway last repairman said my More dry won't work because I never had a sensor installed in my dryer and there is not a place for one so since 2005. I've used timed dry only or my dryer runs all the time. I am concerned the first 3 repairmen never caught this. I should not have to be responsible for this either. Please have a manager contact me and have them check into my Atlantis Maytag dryer bought in 2005 and all the repair slips sent to Maytag.

Horrific, useless, inconsiderate, rude, discourteous, arrogant and banal! I bought a brand new washer and dryer. The dryer is steam type and defective and they will not exchange, despite never being used. Nowhere am I committed to an agreement saying that the machine will not be replaced if it is defective. I am getting the run-around from the store, the manufacturer and the service technicians that didn't even arrive with tools when they came to evaluate the problem. If I had my way, I would return the washer and dryer and change manufacturers.

Zero should be a choice on overall experience. I purchased a Maytag Bravo 300 from Lowes in February of 2011. Last week I was doing a load of laundry and the washer stopped in mid-cycle, and it gave an alarm and error code "ld". I checked out the manual and it said there was a problem with the drain line. I check the drain line and it was fine, so I called Maytag to have a service man take a look at it. Before he even looked at the washer, he said it was probably the pump, and it is not covered under warranty. And he said that it would cost $140. He obviously sees this all the time. He explained that the pump is too small for the unit and it does not allow anything to go through the pump. Please make sure anyone who may be considering buying one of these units knows right up front that they are going to have issues with the pump, even if a small pebble gets caught in the pump.

I had to replace a washer & dryer which was destroyed in a fire. We lost everything. I was hoping a new set would last me many years. Boy, I was wrong. Maytag Bravo washer is the worst by far. I haven't even had it 4 years. I had a plumber in 4 times already. The pump keeps breaking; it doesn't drain properly. It appears that dirt is entering the clean laundry and the laundry has to be washed again. It looks like I have to research for a new washer. It won't be a Maytag. They are thieves!

I bought a Maytag Neptune washer and dryer set in 2001. I had horrible mold issues with the washer not long after, and the 'colors' washing setting can't be used without the clothes coming out with a smell that implies they were not cleaned. The dryer lasted about a year longer, before it stopped heating the air and also would not stop running. I will never buy from Maytag again! Much the same as many other consumers have commented, I would give it less than one star if that is an option!

Called Maytag. Was part of 2005 recall with Neptune Maytag washer. We did not realize it and now Maytag will not do anything. Now having dryer issues with a cracked drum. Called and there was no resolution or attempt to resolve.

I have had my Maytag set for shy of 2 full years, of actual usage time, that is. My dryer "seems" to be functioning normally, minus an occasional lengthy cycle time, even after the clothes are dry. The washer however, is sitting in my garage now. F51 error code, which online told me the rotary position sensor was the issue. Yes, I was told by an A&E repairman, who was at the house for an unrelated repair, that it was the bearing that was bad. When he showed me what I was looking for, there was the bearing laying in the clear plastic housing, in the underside of the washer. It's going to cost around $350.00 to get the part, if it can be found, and the service call. No, not really worth wasting more money on it. I am very unsatisfied with this unit. With 4 kids and 2 adults at home, I expected much more from the Maytag name.

I purchased Maytag Dryer Model # MGDC300XWO on 5-4-11. It has been repaired for the same problem 4 times. I was told that as long as they can repair it, they will not replace it. This is obviously a defect in this machine but they don't care. It has cost me hours and hours of my time. I will never buy a Maytag product again. I don't want to deal with a company who would rather inconvenience their customers then stand by their products.

I purchased both a Maytag Neptune washer and dryer in 2007. This is without a doubt one of the biggest mistake I have made. I have had the dryer drum and rollers replaced and the washer will no longer run. It is going to cost me hundreds of dollars to repair. To think I bought these units for 2 reasons: 1. that Maytag are the dependability people, but it's not! and 2. Energy efficiency. It is not too efficient when they are broken more than they work. The worst was when the repairman told me that I had purchased the worst product on the market. These units are in short, garbage! I will never buy another Maytag Product!

What the hell? How long does it take to spin? It starts at 8 minutes and never finishes! What a piece of crap!

I purchased a MTW6600TB0 Washer and Dryer on 6/17/07. I have had issues with the washer from the beginning; smell in towels and mechanical problems as well. The machine does not fill properly and receive error codes that are electrical issues per A & E service. I get LF errors occasionally and randomly on different cycles. I finally called for service because I now am receiving F51 Error, which has to do with the basket per A & E service technician. I was told on Black Friday that my machine required both baskets and the rotary motor.

A few weeks after I purchased my Maytag MEDC300 dryer in April 26, 2009, I noticed it gradually did not dry as hot as when I first used it but the element did not go out totally until April 2011. Now it's November 2011 and the element is out again. Maytag is sending a service man, of course I have to wait until Monday, I am now inconvenienced 2 times in a year.

My 1 year old Maytag Bravos 300 dryer caught fire on Nov. 21, 2011 after the first one was replaced. Firemen came. Luckily, it didn't spread to the house. The first one wouldn't dry my clothes.

Our front load washer is two weeks past the one year warranty and need $650 in repairs! I will never purchase a Maytag product again. My last Maytag was 19 years old when we got this new front loader for energy efficiency. You don't save money when you have to replace it after one year.

I purchased this washer in 2010. It has broken 4 times since purchase for the same reason. I was told by the appliance repairperson (which Maytag referred me to last time it broke on 03-11-11) that the manufacturer does not replace the machine until after it has broken down a 4th time. Now, the warranty has expired (in 09-11), and it has broken down again for the same problem - water won't fill. Sherry at call center informed me my machine does not qualify for replacement. Then, she would not give me a number or contact info for corporate office so I could forward my complaint. This machine is only slightly over a year old. I have had nothing but problems with it. I want a new machine, or at least unlimited repairs for the recurring problem. And I should not have to pay for a warranty that costs almost as much as the machine itself when I've already paid for the machine, and at least an equal amount to the cost of the washer in repair bills just to keep this lemon on the road. I want a number and a name for someone that will listen. I may be part of the shrinking middle class, but I am a customer, and I should be treated right. Please help me.

Second call in less than a year (warranty covered) for Washer problems. 14 days to get parts and install-- unacceptable. Talked with Maytag Management. They apologized for the late delivery of 7 - 10 business days (holiday coming) but would not expedite. Not what I signed up for from the Maytag Name! Neither performance of washer or customer service is what I expect from the Maytag name! Guess will go to a different mfg next time.

We bought the Bravo washer and dryer in 10/2009. Since then the dryer has never worked well. We've had at least 8 service calls on same and the sensor doesn't work, i.e. says the clothes are dry when they aren't and we always have to run them through at least two-timed cycles to make them completely dry. The washer is another nightmare. At least 8 service calls as we'll, and after one where the motor was replaced, it 'popped off' and flooded my entire house.

This is not a complaint but a love-letter. I know that today's "Maytag Neptune" is not the Maytag of old. But I'm here to report that I'm still using a Maytag washer that was built in 1982! The only thing "wrong" with my machine is that it occasionally goes off-balance when I wash heavy towels or blankets. Note: We "inherited" this machine with the purchase of a home in 1991. We were a family of 6, so this machine has done many heavy loads! I'm looking forward to celebrating my Maytag's 30th birthday, come Jan. 1, 2012. And I would love advice on how to replace it, eventually, with another machine that has "just the basics" - no bells and whistles, computerized control panels, etc.

My Neptune dryer purchased in November 2005 had the drum crack at about three years old. I complained so much that they finally agreed to send a replacement drum for free. Now, two years later, the drum has cracked again and tore through the housing on the front of the dryer. The repairman said it would be too expensive to repair. Consumers, beware.

I agree with everyone else on here. I would give this Maytag Neptune washer less than 1 star if I could. I also purchased this washer 5 years ago when I bought a new house. According to their commercials, the Maytag repairman is bored because their products are so great. I believe it is because the cost to fix their merchandise when it breaks costs so much.

We bought our Legacy Washer and Dryer from Home Depot in December, 2005. Luckily we also bought the one year warranty, because in January 2006, our washer quit running. We called Home Depot, we got the runaround and I think Maytag sent someone out. When he tipped the washing machine over, a belt was off. He said "it happens." The next year, something else went wrong with the washing machine (not under warranty anymore) and I paid $129 for that visit. Three weeks ago, the spin dry quit doing a good job on the extended spin cycle. Tonight, I put a load of clothes in and though the washer sounded like it was agitating the clothes, when I lifted the top I saw it was just noise, no agitating. I cannot afford the service call, let alone the whole repair or a new washer.

Seven years ago when we bought a new house, we bought all new appliances, Maytag Washer and Dryer, because they were suppose to be extra good and sturdy, what a joke. For the past four or five years, I have had to replace the lock on the door of the washer, which means I'm without a washer for a week. Since no one stocks the parts because it is such a joke, some repair places won't even consider repairing a Neptune. Seems like since the company stopped making them because of the problems they have, as a minimum they should replace all Neptune washers that have been sold with a reliable washer, front loading in the same price range. I will never buy another Maytag product and will be sure to tell everyone I know not to buy them either.

I have a Maytag Neptune washing machine which had a mold problem on the rubber grommet. I have been trying to call Maytag to no avail. I researched and saw there was a class action suit for this very problem and I was never informed. The washer may pose a health hazard and I would like Maytag to do something about it.

We lost our home in a tornado in 2005 and had to buy all new appliances. So, I bought a Maytag Neptune front load washer and dryer. It was my 1st ever. I will never buy another Maytag appliance again. Just at the end of the 5th year going into the 6th year, the bearings started to go. So, I checked with the place where we bought it and was told how expensive it would be to fix. It was anywhere between $500.00 and $700.00. Well, that's crazy. I therefore e-mailed Maytag numerous times and was thanked for my complaint. But they offered no help with this matter.

I spoke with Mike today at the customer service department at Maytag to see if Maytag would pay for the parts to repair my 04/2010 Maytag front load washer (model MHWE450WW00). The bearing assembly needs to be replaced. So, that means the tub and basket need to be replaced too. The original cost in 04/2010 was $1,088 plus tax. The cost to repair is $1,048. Maytag will do nothing since it was purchased over 12 months ago. I can't believe I just threw almost $1100 away on a washer. Obviously, there is something wrong when an appliance doesn't work after 1.5 years.

We bought the highly rated Maytag Bravo washer and dryer in March of 2010. In less than a year, the dryer broke down and the drum drive belt had to be replaced under warranty. Last month the washer drum stopped turning. A & E Factory Service quoted $466.87 to replace the bearing that had failed. We have hated this washer since the day we got it. So, it wasn't hard to buy a Samsung front loader and have the miserable Maytag hauled away to wherever badly designed machines go. Trying to wash clothes using high speed spinning instead of water causes excessive wear on the clothes and the machine as well as tying the clothes in knots. It is one of the worst mechanical designs I have ever seen.

We purchased a Maytag Bravos Quiet Series 300 in June '09. The dryer timer has malfunctioned since shortly after purchase, it will add time near the end of the cycle, sometimes as much as an hour or more. We have had factory authorized repair firms (tried several) attempt to fix the problem both during the original warranty and extended warranty periods. They replaced the "mother board" twice and the moisture sensor on another occasion. All to no avail. Maytag has been worse than useless in the whole situation, and now will do nothing. It seems our only choice is to live with it, keep replacing parts, hasn't helped yet", or buy a new dryer. You can bet it will not be a Maytag!

I purchased it 8 months ago. I have had problems with the machine leaving clothes soaked at the end of cycle. I have contacted Maytag (still under warranty) and they replaced the motor. The first load after repair still had the same problem. They said the check drain was not clogged. The snaked drain has no backups. After every wash, I have to reset the cycle to drain and spin. The machine spins for seconds and fills back up with water and doesn't spin again, but does drain. Clothes are sopping wet at the end of cycle. I contacted Maytag. They said I could be billed for customer education ($129) if they find no problem (threat). I want my money for purchase returned or at least 3/4ths. I expected my new machine to last years, not months.

If I could rate it lower than 1 star, I would. We bought ours new in 2005. Within 6 months, the main pulley for spinning the drum fell off not once but thrice. The repair tech said that the shaft was machined incorrectly at the factory and the bolt that would normally hold it on was backing out. The 3rd time it happened was close to the end of the warranty and the tech could not make it out before the warranty date. When he did show up, they wanted to charge us. I wound up putting the part in myself. Two months later, the 'suds' alarm came on, which caused the water valve to open. The pump kicked out and the water valve stayed on flooding my basement and the electronics in the washer. This happened twice. The second time was a week ago and I tossed the ** out to the curb. We also have a Maytag Gemini double stove which does not work either. This is the second and last Maytag appliance that I will ever own. They are junk!

I got no help whatsoever. I will never buy in Maytag again. My washer has had 3 problems in 1 year. They tell you that they will send someone out the next day but they don't come until 4-5 days later.

The washing machine is rusting and Maytag refuses to take care of their inferior product and obvious inferior materials used, and also inferior workmanship.

I have the same exact problem as Suzie in, MI. The rear bearing went out and when I called about repair, I was told it would cost around $500 - $700 to fix. I will never buy another Maytag product.

The Maytag Neptune FAV6800AWW Washer has to be the crappiest product I have ever bought. I bought it brand new and hardly ever used it. The first time it broke it was luckily under warranty, although we had to pay for the repair man to install it. It took two new circuit boards before it was fixed. A few months later, the circuit board went again, and it was conveniently for Maytag now out of warranty. The repair man told us that their company never carried these washers because from the get go they had a ton of problems. He said that the odds of it breaking again were great and that we would be better off putting the money into a new washer.

I give the Bravo T/L Washing machine and the Maytag company zero stars. I had to call for service 3 times within the last 22 months, twice for the electronic panel which needed to be changed, and the third time, it needing a new tub/drive shaft assembly at a cost of $405.27. I did receive a call from the Maytag customer service and all they would do is make a note of my complaint. I feel if you pay almost $1,000.00 for a machine it should work for more than 22 months. I believe Maytag manufactures an inferior product.

I purchased my Maytag Neptune washer and dryer 5 years ago. About 2 months ago, my washer started making a lot of noise in the final spin cycle. Well, after I called my repair man (who I purchased the set from), they said that a back bearing is faulty. They suggested calling Maytag because the cost of the repair is $500. I called Maytag and was told that due to the age of my washer, there was nothing they could or would do for me. This is very poor customer service and very poor quality as far as I am concerned. I can hardly afford to get it fixed, but I also cannot be without a washer. I'm sorry I have several other appliances that are Maytag in my home.

I purchased a Maytag Bravo washer and dryer in 2008. I had a repair person out today on both units. I was told that it will cost as much to fix the washer as it would be to purchase a new one. As far as the dryer was concerned, I was told to live with the timer issue rather than replace the expensive mother board. I was also told that the "drum bearing" issue with the washer is fairly common with the Maytag machines. It looks like the Maytag repairman isn't so lonely anymore! I paid a lot of money for these machines and they amount to a hill of garbage after three years. I may be buying a new washer, but you can bet your boots it won't be Maytag/Whirlpool!

I purchased a Maytag Neptune Washer in 2006 for $665.00 from Sears. Three years later, the control board broke and I paid $400 to replace it. In 2011, the motor and motor board need replacing which will cost $410.00. We kept getting an LR code. So in 5 years, our repairs cost more than the original machine. Maytag can count on never getting my business again. I'm only sorry that I purchased a Maytag dishwasher this Summer.

We purchased our home in late 2010 and was excited about our HE front-load washer (and dryer). Immediately, we noticed mold on the rubber boot, and the smell was horrible. We ran the washer with Affresh several times and left the door to open when not in use, and that seemed to help.

I saw something on your website about Maytag Neptune class action suit back in late 2005. I have owned one, never was notified of the settlement, and saw this since I have a mildew problem also in my washer. They are not willing to do anything about the repair on my machine, but send out someone and make me pay for it. Since I bought it in 2002, I would want to know why was I not included in the repairs and why won't they honor me in this since I am the machine's original owner. Help, I worry that I am not having clean clothes and it is contributing to illness due to mold spores!

We purchased our Maytag Neptune Washer and Dryer approximately 5 years ago. Over the past year or so, I've noticed an odor coming from our washer and it’s becoming stronger. Water is staying in the drum and there is mold growing on the rubber seal when you open the door.

My Maytag Front Load Washer Model MHWE200XW purchased from Sears had a malfunctioning spin cycle. The authorized Maytag repairman from Landers, with support from a Maytag technician by phone, did not know how to repair it. The machine had light use over the past 15 months, and hence was not covered under warranty. So I am out $650 for the machine and $200 for the repair that resulted in continued and even worse malfunctioning. Unfortunately for me, the tests did not show any errors and the machine did not state any error. It just would not spin and then would not allow the door to open. It is a lemon and I do not recommend its purchase.

I purchased a Maytag Epic Z Front Load Washer less than 5 years ago, and there is only 1 person in my household. I replaced a part that the technician said was bad for $300 and that didn't work, so they replaced another part for another$ 200. Then, when that didn't work, Whirlpool deemed my washer irreparable, and they will not stand behind their product.

We purchased a Maytag Neptune series washer/dryer set approximately 5 years ago. This is the 2nd time in 5 years that we were told by our local repair person that the drum of the dryer got bent out of shape. This is from normal use and due to a bad design on their end. Maytag refuses to foot the bill (about $350-$400) as it is out of warranty.

I bought a Maytag Bravo Series 300 washer and dryer for $2,000. The dryer is fine, so far, but the washer is dead. I have not received any answers from Maytag and the product is already outside of its warranty. I only had it for two years.

Hello, I bought a Maytag washer on 7/4/11 model #mvwc300xw0 serial # c12622108.I called Maytag about the machine not washing right, also the machine top and lid is turn from white to yellow. They had a service company come out they told me they should be replaced. I called Maytag and they told me the machine is only covered the first 30 day. This machine was made wrong. It started to turn color after a few months. Maytag told me they will not change machine because I Did let them know about the problem in 30 days. What can I do? Thank you.

I had purchased a Maytag Front Load Washer Model no. MHWE300VW00 in 2009. Now the rear tub, basket, and belt are gone. I will never purchase another Maytag product and would not recommend them to anyone.

My Maytag's control panel failed twice. The first time was replaced under warranty, but the second time was not so lucky.

Our Maytag washer 4000 series was installed on September 2010. Within 12 months and 5 days, we are now waiting for our second spin bearing to be replaced. It is a repair that takes 2 guys and 2 hours, and they basically have to replace the guts of the machine. I can imagine this is, at minimum, a $500 repair. We didn't buy the extended warranty, but luckily, the appliance shop was able to talk Maytag into eating the cost since we were only 5 days out. With the purchase of our new house, we "upgraded" from our appliance allowance to this model. With everything going on with the new house and selling our old one, I didn't do my normal internet searches for customer reviews and that was a mistake!

I have the Maytag Bravos washer and dryer. The machine has broken several times every year, and every year, Maytag makes me feel like it is my fault. They built a machine, and they do not stand behind it. And I cannot get a local machinist to work on it. I have asked Maytag to replace it from the start, and they refused, telling me "it's out of warranty." The only thing out of warranty is the frame--all parts are new. Here is the history:

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowe's to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.

I had a Maytag washer and dryer for over 25 years. I loved them so I replaced them with the Maytag name. They are not the same company as far as pride and product workmanship.

I purchased a Maytag Neptune Washer and Dryer at Home Depot for over $900. Within months, the board went out. The repairman said that they didn't even know how to fix it yet - no training. The board was out again. This time, it was not under warranty. The repair costs $779 including part and labor. There were numerous other little problems along the way that we did repair, but now, forget it.

What a disappointment. I guess this is why we no longer see that commercial about the Maytag repairman being bored. Because now, he is out fixing these pieces of shirt. I'm trying to fix my washer (Model: MAH8700AWW), what a sweet pain in the **. Don't do it. Throw it away if it starts making noise like an aircraft landing.

I have a Maytag Series 3000 washing machine which, as many knows, is the same as a Kenmore. I bought the set 23 months ago and since then, I have had nothing but trouble. In my first three months of ownership, I had my first error code of which I had to replace the hot/cold water valve. Fortunately, the unit was under warranty. Since then, I have had to replace the CCU and MCU twice. Now, the unit's MCU went out again! Whatever happened to the "Maytag" name? How can I get this permanently fixed or replaced? Is there a lemon law for appliances? Any assistance would be appreciated.

Our washer stinks. We have done all the things suggested by Maytag, and it still stinks. Maytag suggested having it serviced by A&E, but I see on the Internet that they are probably not the best choice (very bad reviews). We called our local Maytag dealer, and they said that there is no fix available. They just stink. We will buy a new washer and will never buy anything Maytag again. I would suggest the same to everyone else.

Regarding "Maytag Neptune Front Loader", I only give one star because it is still working, however, black mold all inside the rubber gasket and it stinks. I tried everything I know to rid the mold, to no avail. I signed on to ask a Maytag site what to do and I didn't know that they wanted a fee. How shameful to not back their product. If there is a class action lawsuit, sign me up please.

I, too, am having major problems with my Maytag Neptune washer, much like many of the writers are. I am extremely disappointed in the Maytag corporation for putting out such an inferior product that it won't stand by. I wonder if a new class action suit could be filed.

Our first (and last) experience buying anything made by Whirlpool. I bought a matching Maytag Series 2000 washer and dryer in February 2011. By July, the washer was at 747 take-off noise level when hitting the spin cycle. I called Whirlpool, who directed me to their local repair firm. I called them on August 2nd and had a service rep visit on August 9th. He looked a 30-second look and advised that the bearing assembly was shot and that the spin basket required replacing.

Although we have always had Maytags, this was the first time we purchased a front load washer. The Maytag Neptune washer smells and your clothes stink. We have purchased the most expensive laundry products, washed and rewashed clothes and have no other recourse but to buy new machines again. We will not be purchasing Maytag or Whirlpool. I would give it a minus 5 stars.

I purchased a brand new MHWE450WW01 Washer and MGDE500VW2 Dryer in February. The dryer takes forever to dry something; seriously, 3 hours for jeans! The washer sounded more like a jet engine taking off. I called Brothers Main, they sent a service person who identified right away that it was a known problem and he had over 6 repairs already, but be prepared to wait up to 3 months for the replacement parts. This is ridiculous. The service center, you can never get through to them and when you do, they don't seem to care. I had a 10-year old washer that made less noise than this brand new one that I spent $1800 for.

I purchased the Maytag Atlantis Washer and dryer in 2004. I had the washer transmission replaced in 2006, I believe. For about a year now, the washer makes an awful screeching noise. I am not sure if it's towards the end of the spin cycle or the rinse cycle, or both. In addition (and over the last 3-4 years), the dial sticks or stalls every delicate cycle. It will stop during the initial agitating and all you can hear is a ticking noise, in which you then have to manually give the dial a slight turn for the cycle to continue. It does it once on the light delicate and twice on the normal delicate. It really is a shame that Maytag is not acknowledging all of these problems as it is not feasible for most people to have a spare $1500 kicking around for a new washer and dryer every time they unfortunately buy a lemon. My previous washer and dryer were 25 years old and still working perfectly when I decided to part with them because they were fairly small. I don't even ever recall having any issues with either one of them in the whole 25 years that I had them. To see all of these complaints makes me more irritated with my appliances and my selection!

We bought a Maytag Neptune Washer and dryer package from Home Depot in 2004 and had nothing but problems ever since. Such things as washer had mold constantly. Also, clothes seemed to have a foul odor after washing. The dryer always seemed to have to be ran twice to get clothes dry.

I bought a Maytag washer, dryer, and a dishwasher from Home Depot. It has only been a year and 1/2 and the washer has already broken down. Maytag won't help and neither will Home Depot. We are two elderly ladies (sisters) that used it once or twice a week. I feel we got ripped off. We cannot afford parts, labor, or a new washer. This product needs to be pulled. And Home Depot should not sell anything that is not a better quality. I trusted both companies and am sorry I did. Thanks.

I bought the Maytag Bravos Series 300 Dryer in 2009. In September 2011, the dryer won't start. I called Maytag. They basically said we're on our own. It only lasted two years. What happened to appliances that lasted 10 years? I will never buy a Maytag dryer again.

I purchased this product at an authorized Maytag dealer sixteen months ago (Maytag front-Loading washer, model MHWE55OWW1) for approximately $1,500. The main bearing and drum are now shot. Maytag has acknowledged that it is likely defective. Notwithstanding their conclusion, Maytag has chosen not to offer a repair or replacement. The conclusion is simply that Maytag does not make a very good product, and any prospective purchasers can expect that they will not get any customer support for their products.

We purchased the Maytag Neptune washer and dryer on May 2005. We purchased it for $2,000. We have had so many problems as we have replaced the drain pump 2 times because of objects getting stuck in it. We have also replaced the door switch, as well as flooding my laundry room floor several times.

We purchased a Maytag front-load washer and dryer in October 2010. In March 2011, all bearings and the drum needed replacement. In July 2011, the pump needed service and now in Sept 2011, we were told a new drum and bearings are needed again. The washer is still under warranty by Maytag. We contacted Maytag to ask for an exchange or a refund but we were told that it wasn't possible.

After owning Maytag Model MHWE450WW01 for nine months, we had to have the bearing and drum replaced. It was down two weeks, and I missed two half days of work. Two weeks after being supposedly fixed, it is down again, belt out this time and I will be missing two half days of work again.

We purchased a top of the line, state of the art Maytag washer and dryer Neptune. The fill valve failed twice, flooding the first floor and the big storage room below. Thank God we were here! Now the thing halts mid-cycle and won't continue. The repairmen both said the design is messed up and they hate to work on the Neptunes.

I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The dryer is okay but the washer is a nightmare! The repairman and I are on a first name basis. The last time he was here, he showed me how to recalibrate my washing machine. It stops working in the wash cycle, fills with water and then sits there. I have to manually drain it and start over. Then it gets confused and fills with water when it is supposed to be spinning and draining (consequently draining my well). I shouldn't have to recalibrate anything in life, much less, a brand new washing machine.

I asked a simple question online to see the location of the lint trap on my washer, I had read my manual and could find nothing about the lint trap, and to get a simple answer as to location, they wanted to be paid $30.00, I don't want them to come and show me just a simple answer as to where I could find it. It should be in the owner's manual but it isn't

We purchased a home one year ago. It has all Maytag appliances that were anywhere from one year old to two years old. The Neptune LE washer is not working as of today. This washer is supposed to be the top of the line, and because it is almost three years old, it is no longer under warranty. This washer will fill with water but does not spin or rinse the clothes. We paid a lot for this home and were so happy to get appliances that were all practically new.

The Maytag Neptune TL washing machine has always been extremely loud! It smells awful and now our clothes too! I have found mold in the washer and cannot get it all out even with bleach. My children are extremely allergic to mold and they have had problems because of this. I am very disappointed in this washer and find it sad that no kind of action has taken place to help people who have bought them.

I purchased a Maytag Legacy Series Quiet Series 300 in early July 2010. It had a recall for a heater part that could potentially burn down my house, so we couldn't use it while we waited for that part to be replaced. They offered me a small sum of money towards the purchase of a much more expensive dishwasher which I declined since I'd only had the dishwasher a few months at the most. It is now the end of August 2011, a month past their factory warranty. The dishwasher did not get my dishes clean, made awful grinding noises and three days ago, it refused to drain and then spewed 50 or more gallons of water all over my kitchen which then leaked into the basement.

In September 2008, I purchased a Maytag washing machine (Model MTW5700TQ0) that had a faulty transmission. The machine was immediately replaced. Three years later, the transmission is again faulty. Maytag has refused any responsibility for repair or replacement.

We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now won't return calls and it has been two weeks, so we called Maytag customer service.

This is just a heads up to anyone thinking about purchasing the front loading Maytag Neptune washer and dryer. We spent $1900.00 on these machines and have had nothing but trouble from them. I will never purchase a Maytag or now, Whirlpool appliance again.

I purchased an Atlantis washer in 2005 and assumed that Maytag was still one of the better manufacturers. How naive of me!

In 2007, we bought a Maytag Neptune Washer Dryer Combo from Lowes. By 2008, the washer started stopping operation at every rinse setting, requiring someone to constantly monitor the machine to assure that the button was pushed to fulfill the entire cycle. We called a repair company and were told that the machine was shutting down because the screen in the water intake was getting clogged with debris and was making the machine feel that the water was shutting off. Thus, according to the repair man, the machine was shutting itself off. He showed me how to clean the screens in the intake line and charged me about $150 for the service call. Within a week the machine was doing the same thing again. I pulled out the screens and they were clean. We continued to "watch over" the washer whenever it was doing the wash and continued to push the button to restart the machine. We live in a very rural area and there are really no repair services available without paying enormous fees just to get them to make a call and the wait is often more than a week.

We purchased our Maytag Neptune washer and dryer in 2006. Months after our purchase, we tried every HE detergent we could find to see if our towels would smell fresh. Nothing we have tried has worked. I just went to Maytag's web site. I found out there was a recall on this washing machine due to the mold on the door gasket. Why didn't they send me a recall notice so this could be corrected with a refund or something?

I share the complaints of others about the Maytag Bravos washer (model MVWB300WQO), which I purchased in October of 2009.

I purchased a Bravo Washer and Dryer from Home Depot. The Maytag Bravo washer and dryer we purchased from Home Depot did not work from the beginning. Before I called Maytag, I tried for several months to redo the way I was loading the washer and dryer.

Maytag Bravo washer and dryer delivered 2 days ago.

Purchased an Admiral Washer on 07/19/2010 from Home Depot in May of 2011 was washing clothes and washer flooded my wash room. Cold water would not turn off. Had to use shutoff valve on wall. Called for service through Maytags toll free number it took me 10 days to get through, then I was told that they did not have anyone in my area that could fix my washer that was still under warranty and there was nothing they could do. I called Home Depot and they said there was nothing they could do it was the manufactor problem.I Called several appliance repair places that advertise as maytag repair and they would not touch it!

I bought my Maytag Bravos top load washer from Home Depot. In one year. I had the Maytag warranty people out three or four times. The warranty ran out and I purchased an extended warranty from A&E. I have had them out at least five times.

We bought a Maytag Neptune Washer and from day one in 7/10/2004, we have had trouble with the washer and Sears.

3 months after buying a Maytag bravo model # MVWB700VQ0, it started to rust on the bleach dispenser and lid.

Maytag Bravo Quiet 300 dryer(less than a year old): #1, on timed dry setting machine cuts off before the set time, clothes still wet. Needs multiple cycles to achieve drying, then you get wrinkles. Cannot manually set time, it's automatic. Technicians (2) have replaced sensors and tinkered with timer, no fix, no documentation to show what was actually done.

I bought a washer and dryer a few months ago from Home Depot Maytag. My clothes do not come out wrinkle-free. They are very wrinkled, to the point where I have to iron the perma press.

A 14-month-old cabinet dryer required a new motor. I was promised delivery in 3/4 days. Following several calls, all of which resulted in the delivery date being extended to over eight weeks, the same engineer called to install the new motor. He refused to do it as the surrounding paneling had not been removed to give him access to the cabinet.

Under class action suit in 8/2005, Maytag repaired my Neptune washer by replacing motor conversion kit. 6 yrs later the washer is having same problems as had originally; we asked Maytag just to replace the motor drive again ($190.00 part). They refuse, although this motor drive had identical life span to the one they replaced. It seems the replacement part was not new and improved, it only lasted as long as the original. Only now, we are past the class action suit deadline by years.

I have a fairly new washer Maytag model #MHWE500VW serial #CSY0303991. I need Part # W10415587 doesnt excist for my washing machine anymore. Its been on backorder since Apr-May 2011. Maytag/GE insists that they are not responsible. As long as they can say "backorder" technically they are not liable for anything and dont really care that me the customer is having a problem and they Blatantly refuse to even investigate.

I am PISSED off at Maytag products in general. First I buy a washer and dryer from a Maytag store-buy a 12 year warranty. Call in for repairs - Maytag and A & E say I have no coverage. Now I am getting bills to pay for coverage on both because the form says my coverage ends this December 2011. I buy a Maytag dishwasher and its the one that catches fire. I get the rebate of 250 for buying the more expensive one - but am still out 500 dollars. Installation was bad by contractors from Lowes - just called that in to have it reinstalled. AND THE MOST RECENT IS THE FRENCH DOOR REFRIGERATOR I BOUGHT 9/4/2010. IT STARTED ACTING UP AROUND CHRISTMAS TIME - WEIRD NOISES, WOULDN'T MAKE ICE - I AM SO BUSY WITH MY MOM I DON'T CALL IT IN UNTIL JUN 25TH AND THE REPAIR PERSON SAYS IT IS UNREPAIRABLE AND HAS INTERNAL DAMAGE TO THE WIRES.

On May 11, 2010, I purchased a Maytag washing machine from Lowe's. On June 22, 2011, the machine wouldn't empty out on the rinse cycle. Lowe's was called as the machine was only one month out of warranty. They dispatched Appliance Plus for a service call which would be $80.00 just to diagnose the problem. It turns out the machine needs three parts - a timer, an ATC switch, and a rinse switch. All totaled, this will add up to over $300.00, plus the $80.00 for the service call.

There is a rubber cover over a button that keeps falling behind the panel. The washer was bought in May 2011. I've had 2 repairmen out the last time to put some tape over the back side. I didn't pay for a new washer to be held with tape. Also, you dump the laundry detergent in the bottom of washer, then put your clothes and the shut the lid then start it. It was one of the new washers that save on water. What about my clothes that lie on the detergent? I wish I would have gone with an old fashion one.

I've had my Maytag Neptune since 2004 and had mold problem but no one sent me a check for $500.

I purchased a Maytag Front Loading Wash Machine on 12/2010 (Model # MHWE550WW01, Serial # CS01204606). I called and reported issue to 1-800-688-6777. Service was scheduled to come repair the "broken" baffles inside the washing machine. A&E arrived on 6/23 to inspect the problem. They did not have any parts on the service truck, they had to be ordered. The repairman said I could install them myself. I refused and had A&E come back to install the baffles due to the warranty. The "new" baffles were installed on 6/23. Today 6/29, the baffles snapped again. I called Maytag (Whirlpool) immediately and let them know I was very unhappy since they were repaired 7 days ago.

I bought a Maytag Bravo Washer and Dryer two years ago last May. The wash does not put in enough water to wash the clothes well. Yesterday, I added about 6 gallons of water and it washed fine. When I called Whirlpool/Maytag, all they could tell me is that was the way it was designed. I said there is something wrong with a design if it is an automatic washing machine and it will not wash clothes. Clothes that still smelled, spots, had to turn blankets over and wash again.

Now, I get a call from Zielges where I bought it from stating my washer needed a new motor and motorboard that would cost for part only $415. They suggest I call the main company. D/T was bought in 2007 and see maybe they could help with the price. When I called, the only answer I got was that the warranty is off and there's nothing they can do. I understand the warranty is off but this machine coast $700 and the part will cost $415.

Maytag dryer model MEDC300X - I bought a new dryer from Lowe's. The first time I used it, it snagged all my towels which were brand new. I determined the sensor had a sharp edge on it, thus the snagging. It was repaired and the sensor replaced. I emailed Maytag and was told their warranty does not cover this. It was delivered defective. It didn't happen after using it for years. I can see that, but it was brand new. I sent a UPS package with pictures, a letter explaining, the service slip, even the threads I had to cut off my towels. I emailed them yesterday to see why I had not heard from them yet. I sent my letter on May 27, 2011. She said there was nothing they could do and she offered me $50. Those towels cost me $168.00 (without tax). It seems a small amount to pay to keep customer satisfaction, which is also good advertising for the company. Now, I have nothing good to say about Maytag.

I purchased a washer (Maytag Legacy Series); and at the same day, it would not wash. A repairman came out; and it was the transmission. I should have sent it back at that point. After the repairman removed the new/old transmission and replaced it, it worked fine. Then about 11 months later, it started leaking. I kept thinking it was my water hoses or the water spigots coming from the wall.

In September 2009, I purchased a Maytag Bravos, Model # MVWB850WQ0. From the start I had problems getting clothes clean on the Hand Wash cycle, sheets, and blankets wading and the machine becoming unbalanced. I now wash most our clothes on Bulky to get them clean. This week error code F-36 showed up. So far three times and worse each time.

We purchased a brand new Maytag washer in September 2010 from Home Depot. We also purchased the extended warranty since we plan on keeping our appliances for as long as possible. It worked fine for about 5 months. The spin cycle gradually began to get louder and louder until it became virtually impossible to hear anyone talk over the noise.

It isn't the store's fault, it is Maytag. I purchased the worse Maytag washing machine ever and the most expensive one ever. I bought the Maytag Bravo quiet series 300 washing machine. The machine balls everything up in one tight ball. It is inferior in cleansing my clothing. I am most unhappy with this product.

I have to constantly clean mold out of washer, and the dryer will only work on "regular." And the dial won't turn; it's stuck. But it will turn itself on. So the clothes stink and smell like mold. And the dryer stops before clothes are dry or gets real hot and runs for 108 minutes.

Purchased a top of the line Maytag washer and dryer after I was assured that it was the best. The machines were not delivered on time, and when they were installed, the washer was faulty.

The Maytag Bravo washer has a very poor design as far as the pump goes. If change or other small objects are left in the pocket, they can become lodged in the pump and the whole pump has to be replaced. I have had my set a little over 2 years and had to have the pump fixed 3 times already.

I purchased a Bravos washer dryer set, Model mvwb750wq1 and medb850wq0. The dryer works well for the most part although I have noticed on several occasions the sensor did not. Sometimes it stops because it thinks the clothes are dry; other times it just keeps running and I realize it has been too long which makes me afraid to leave the house with it running.

I purchased a Neptune front load washer model# mah8700aa and have had to replace the drain pump numerous times and now have to replace it again. This pump retails for $200.00 + at retail stores but after some searching online, I have found it at $120.00. This is due to coins being sucked into the pump, why wouldn't these idiots put in a screen to stop that from happening. I am sick of paying for new pumps and will never purchase another Maytag product again.

We purchased A Maytag Neptune front load washer & dryer soon after they came out 1/2000. Sometime after it began making a horrible racket. It did that for a long time. I bought the extended warranty and had a serviceman come out. It was a bearing that was going. The entire drum & casing had to be replaced. It took 2 guys a couple of hours to do it once they got the parts in one piece. They seem to come broken quite frequently. That repair cost the repair co. more than they were paid by Maytag. It was well over $1000. I was lucky to have the insurance. Now here we are again having problems that the washer stops mid cycle & I have to babysit it and if it stopped, simply push the on button again & again & again as long as it takes to get it to finish. It washes & rinses everything fine. Clothes are clean & spun out nicely. The washer sometimes gets very noisy. The dryer has never given us one bit of trouble.

I purchased a Maytag dryer in October '09. To make a long story short, it has been repaired 5 times. Maytag just kept sending a repairman to fix it and extended our warranty. It broke again Easter weekend. I called the corporate office and basically had to jump through hoops to get a new dryer. I've had to follow up for the past 2 weeks with phone calls. The dryer has been ready for delivery for about 4 days now with no phone number or address to be delivered. Their customer service department is horrible. The main problem with the dryer was the thermostat and drum. I will never purchase another Maytag appliance. They don't return emails or phone calls. Customer service just keeps transferring to another department with no solutions.

so there is not a lot of washing done. When I called Whirlpool's 800 number, I waited for 45 minutes to talk to someone. This would be the last time that I will purchase a Whirlpool/ Maytag product.

If you’re looking to buy a Maytag washer, don’t do it. We purchased our washer on 1/26/09 and we are currently waiting for the 4th drum/bearing assembly to be replaced. It is on back order until 5/13/2011. We have been waiting since 4/1/2011. We called Maytag and basically got the too bad for you. I was informed that since we purchased the extended warranty, it is not their problem anymore. It is the problem of the service company. I asked several times why they did not back their name. The CS rep made it perfectly clear it was not their issue. They have horrible customer service and even worse product!

My husband and I purchased a Maytag Atlantis (Model: MAV6451AWW) at AAFES (Army Air Force Exchange Services) in 2006 while living in housing at Fort Huachuca, Az. I thought, finally, I could afford to buy a high end washer and dryer--not that my Roper Whirlpool was giving me issues because it wasn't. I just needed a large machine to do my growing family's laundry without being home all day to do it.

My color clothes comes out with a bad odor. The spin cycle knots on a full cycle. My husband and I paid over $2,000.00 for the set. I am very displeased with the product. I would prefer another washer and dryer. The smell do not come out of your clothes.

After purchasing the Maytag Centennial Washer and Electric Dryer pair back in December of 2009, we have had nothing but consistent problems with the washer. There were constant vibration and movement during the "spin" cycle and excess lint left on the clothing after the washing was complete. After several visits by Maytag (Whirlpool) service personnel, the results were the same. The washer vibrates and walks all over the place during the spin cycle. We were told that there was nothing that could be done to resolve our problems. We have decided that we will never purchase a product made by The Whirlpool Corporation again after dealing with their customer service and the people sent to our home to fix the problem that we complained about.

My Maytag washer broke again (it is a common thing), and Maytag sent a team to fix it. They were unable to fix it because they said the repairs were too expensive. I was not allowed to discuss this with Maytag's claims department as no consumers are allowed to interface with that department. It took over a week for the service provider and claims department to approve the repair, and now I am told it is perfectly reasonable for a consumer to wait anywhere from 30-60 days for parts.

I have been a loyal customer in the past with Maytag because their products lasted forever. However, I purchased a Maytag dryer in 2005 and the Control Board has gone out twice since then costing me $270 for the first visit to have it repaired. I called Maytag and asked about ordering the part the second time it went out and they were going to charge more than what I could order online from a parts company. They were not willing to discount it to compete. I told the rep I would be better off buying a new dryer and this time it won't be from Maytag. Their product and service has gone down the tubes.

We purchased the 5.0 cu ft Maytag Bravos washer January 2, 2011. The unit was delivered and installed three weeks later. This is not the steam washer. The machine tangles clothing into such a mess everything has to be put in the dryer prior to hanging up to dry. Even with the use of pre-treatment many stains remain on our clothing and there are pin holes in cotton garments. This washer is now leaving what appears to be a streak of rust on our clothing. Lowe's has contracted with a service company in our area to look at the washer, they are coming Thursday. I am extremely dissatisfied with this washer and would never purchase a Maytag product again.

I purchased a new washing machine, Maytag Atlantis in September of 2004. My washing machine has problems. The repair man said that the transmission is out of it already. Looking online, this is an ongoing problem. There are several complaints about this machine. I believe the lemon law should be in place for this washing machine. I would like a refund.

Washing machines built these days, which have to live up to governmental restrictions on water usage, aren't worth the price you could get for scrap metal for them. I've owned a Maytag front loader for 5 years and spent more than it is worth to fix it on multiple occasions. It doesn't work well anyway. There is no way any modern day washing machine will ever work as well as older units because of governmental water restriction laws. It's absolutely ridiculous.

The Bravo series washer knots every item into a tangled mess and the dryer is unable to get the wrinkles out and takes 2-3 cycles to get the clothes dry.

Bought new Maytag in Dec 2009. During 1st year in warranty, had to have pump, coupling and motor replaced. Now 3 months after warranty expired, the transmission drive shaft is toast. Would cost more than I paid for washer to repair. Maytag nor home depot will do anything about it. Never buy another Maytag!

This is the worst washer I have ever owned. This washer will not stay level. I've had an appliance installer to come out and level this washer. It bounces all over the place. We have put a level on this washer and it shows its level but it still goes all over the place. If you don't put any clothes in, it will work fine. But I would never buy another product like this. I have always been please with Maytag. But I think it's time to switch to some manufacturer that doesn't use Maytag products.

I purchased a new Maytag washer six months ago and it broke on 2/11/11. I called the 1-800 number for Maytag to have it repaired as it was still under warranty on 2/12/11. They were closed and I could not report it until 2/14/11, a Monday. That day, they scheduled a repair for the first available, which was Tuesday, 2/15/11, with Shelton Service Co. in Tulsa. They came out on 2/15/11 and said that they needed to order a part which was a new control panel as the one on it had gone out after six months. They were supposed to come out on Saturday as that would give them time to get the part in and install it. They also wanted me to have someone to help them move the dryer off the top of the washer as they were stackable and I had paid extra to have it installed on top of the washer.

Five years ago, we purchased a Maytag top of the line washer and dryer. The washer has been nothing but trouble. It is a front load washer that has been involved in a class action lawsuit. We have put up with the black mold embedded in the washer drum seal. Also, the washer has shredded some clothes that got wedged between the door and the spinning drum. We have been putting up with these problems for years. Recently, the washer flooded our laundry room. I inspected the door and the drum abraded through the plastic in the door, causing all the door water to leak on the floor. I called Maytag and of course, they were of no help. This is obviously a design flaw and potentially a new problem with this series of washers. I recommend those who have the Neptune model to inspect the under surface of the door as this may be worn. This may save you from flooding your floor! We spent over $1200 for this washer and it only lasted 5 years. We will never buy Maytag again because they don't stand behind their products even if they know that they have designed a lemon.

I am writing this on behalf of my 80 yr. old in-laws. They purchased this washer and dryer new from Home Depot and have had constant problems. The washer had draining and rotating problems while the dryer has had several parts replaced like the drum and belt pulley. Both items have been worked on numerous times and took close to 2 weeks before anything gets fixed. When I called and complained, I was told that on the new extended warranty it has only happened once even though it happened 3 to 4 times on the previous warranty. I really feel this is taking advantage of the elderly and not standing behind your product. These two items should have been replaced a long time ago. I have been a long time customer of your products and after my experience with customer service for my in-laws at this point, I cant say I will ever purchase another product of yours again.

We bought a Maytag Neptune Top loader in 2005. We have had nothing but problems. The first year, the LED panel went out. Under warranty, we still had to pay for service call. Over the next three years, we replaced three door locks (more service calls). Now it is completely broke and needs a new clutch. This repair will cost over $300. I am not throwing any more money at this machine. Is there a "lemon" law that would apply?

This is more of a product complaint regarding the Maytag Bravos washers/dryers. I purchased the set in the summer of 2010 after a fairly extensive product review online. I guess I should have given more weight to the individuals who indicated the issues with the product. Because the majority of the reviews were positive or mostly positive, I went with this product. However, some of the reviews I read indicated that the washer was rough on clothes (I agree) and that the washer balled up the clothes into tight wads producing many wrinkles (it does).

I spent $1200 on a Maytag Neptune drying cabinet in 2005. The heater/element is bad (open). Maytag no longer makes the replacement part. There aren't any replacement elements for this dryer. I will have to replace my dryer because of a 96 dollar part that Maytag opted not to manufacture. This is a horrible product lifecycle management. I truly expected more from a name like Maytag. But I guess that's the result of Whirlpool driving.

I purchased a new 4000 Maytag high efficiency washer and dryer in September 2010. High efficiency is a joke. The washer does not do a good job of cleaning, and when the load is done, the clothes are twisted all up with each other. It is terrible. The dryer takes much more time than my old dryer, so I do not see these as high efficiency, but poor results and perhaps lower water usage with not very clean loads. I am very upset with this purchase. The total for my washer and dryer was $2,294.00 which is not exactly inexpensive!

This supposed "Centennial" top-loading washing machine was purchased from Home Depot on 10/28/2007. Since that time, the timer, which controls the machine's progress through the cycles, broke down on 1/18/2008. We had it replaced. This same part broke down again on 5/28/2010. We had the timer replaced a second time. On 1/14/2011, this same part has broken down for a third time. Clearly this part is defective. How do we get Maytag (now owned by Whirlpool) to either fix this washer permanently or refund the money paid for this useless machine?

I purchased a Maytag washer and dryer about two and a half years ago, which I also purchased warranties to protect my new appliances. After a year, the dryer stopped working and it took me many months to receive a replacement after it was coded as unrepairable. My first washer with the set flooded my house straight out of the box after hook up, causing great damage.