Maytag Washers & Dryers Reviews

I purchased this dryer in September 2011. By August 2012, one month before the warranty expires, the thermo fuse blew and the dryer would not dry; no heat. I replaced fuse and 30 days later, it blew again. I replaced it again and now, March 2013, 6 months later, the same thing; the thermo fuse blew, no heat. The vent is clean and air flow is very good. Maytag will not admit a problem. This is not an inexpensive dryer; it may be cheap, but not inexpensive. Maytag quality appears to have vanished. I have Maytag throughout the house but will think twice before purchasing Maytag again. Chinese produced parts/products are inferior. Maybe I'll look at Bosch or LG from now on.

This was a terrible design. The clothes on the washer come out tied together. It stops spinning. I bought this because I thought it had a good name. Never buy the washer without an actuator. I have had trouble with this machine since the day I bought it. I have 6 loads of laundry to do, and it will not spin. I have had this washer for about 3 years, and I am going out tomorrow to buy me a good washer; but never a Maytag again.

I have a Maytag Bravos washer and on almost every other load, the dark clothes (mainly slacks) come out with white splotches on them and then I have to re-wash the pants and the splotches go away. What could be causing this? I'm tired of washing clothes more than once. It's incredibly wasteful and bad for our environment. Thank you.

I purchased a Maytag Bravos washer and dryer combo 2.5 years ago. Six months in, I noticed that the washer would always stop halfway through the cycle. We had a repairman come out because it was under warranty and he said it just had to be reset. I then started to become weary of the product. The washer, that is larger than most, is still a problem today. The dryer, the last couple of months, has not dried clothes completely. Today the dryer just stopped. Maytag will rip you off when called for service because the warranty is expired. I have owned old dryers for several years and I am so disappointed with the Maytag product that I will make sure that anyone I know thinking about purchasing a Maytag will buy another brand. The worst washer and dryer I have ever owned.

I bought Washer and Dryer Pair new less than 2 years ago. Within 6 months of purchase, the bearing went - warranty. Then 1 week before one year old, bearing went again. I contacted Maytag. They told me it was my problem and I should have bought extended warranty. Lemon law should apply and I asked about appeal process and was told that there is no such thing. Now, the washer is needing a new pump and it is not even 2 years old!

I purchased the Legacy series washer and dryer from Home Depot in 2005. For the first 3 years, the washer worked fine. Since then, it has all been downhill. When I use bleach, I have to run an empty load because for whatever reason, the bleach goes through to the next load which has resulted in a number of ruined clothes. The wash cycle leaves clothes dirty and some even come out partially dry?! The rinse cycle does not always work as more times than not, the fabric softener is still in the dispenser cup. The spin cycle is getting worse with each load. Sometimes I reset the spin cycle as many as three times at which point I hand wring the clothes. This creates a strain on the dryer as I have to run it extra long to dry the clothes. I am more disappointed than I can say. I will never purchase anything Maytag again and I will not purchase from the company who makes Maytag products.

Bravo XL - I purchased this dryer in June 2012. In October, the first thermostat was replaced, again in February 2013 and two within a week from March 8th and March 12th. I was told it was my vent. However, the appliance continually showed venting "good". I was told to have it cleaned. I did and it is documented that there was great air flow before and after and only a handful of lint collected. I have spoken with Whirlpool and no one will have the integrity or courage to say it may be a faulty unit. I will never purchase another Whirlpool product. I had spent nearly $5,000.00 in Whirlpool appliances in June of 2012. I feel they will cover any issues until the warranty is completed, and then the problems are mine and at my expense.

I have a 6-month-old top load Bravo Washer. It has destroyed two bottom fitted king size sheets and 2 shirts that now have holes. It apparently slices the sheets during agitation. I have a service policy and called the service agency. The technician said there was nothing wrong with the machine, yet it literally ate 2 more items. Help! I need a solution to this problem.

Maytag Bravo Quiet Series 300 - I purchased the set 2.5 years ago and after 2 years, it started making a rubbing sound. I kept using it with having a family of 5 and this is why I purchased it in the first place; with 3 boys, I do a lot of laundry. It then quit working on me all together and wouldn't spin the clothes. I had a technician come out and it was the barriens that spun the drum so I had them fix it and it cost me $400. Then about a month later, it was flashing code F51 and not spinning. I had them come back out thinking it would be covered since it just got fixed but no, it cost me another $100. Now, 6 months later and here I am again unable to do laundry because it's flashing F51 and won't drain or spin. I called Maytag and they tried selling me a warranty and said it wasn't recalled because there wasn't enough complaints. We need to all call and raise a ruckus. This is ridiculous. Sorry to hear everyone going through as I am.

We purchased our Maytag Bravos washer and dryer in 2008. Within a year, the hinges that held the door open on the top load washer broke. In year 2, the area around the fabric softener dispenser rusted so badly that it almost completely ate the porcelain enamel away. In year 4, it started making a noise that I will compare to a jet on takeoff during the rinse cycles. It continued to work but got louder and louder. We looked into the cost of the repair, which was going to be $350 parts + labor. If it had been a good machine, we might have considered fixing it but it wasn't. Even a set of sheets could put it off balance, which stopped the machine with the wash cycle incomplete.

I purchased my Maytag washer and dryer set from the Maytag store in Glendale, AZ in September 2005. I even bought the stands for them. With my purchase, I got the extended warranty for four more years. I didn't realize that I would really need it. I have had so many issues with the washer and dryer I can't even count - from the control panel not working, to the noise and the vibration when washing, or maybe in the smell of moldy cheese. I also have issues with the constant chimes of D5 code that keeps coming up on the display screen. After 2009, I finally gave up on calling the Maytag customer service folks to have someone come and service the washer because it was out of warranty. I just decided to live with all those issues.

We purchased a washer and dryer two years ago. The washer got louder and louder until we realized something was wrong and we called to get it fixed. Luckily, that was within the time of the warranty. The noise, however, began getting louder and louder within a very short time. Maytag refused to fix it again. Now, the washer sounds like a jet engine and won't drain the water at all.

We purchased the Maytag front loader Neptune washer and dryer set in 2006. Since then, the washer violently vibrates during the spin cycle - moving out of place and requiring me to move it manually. A certified Maytag technician came out to fix it and could not. The Maytag representative I spoke with said the circuit board is known to be defective and Maytag has not given any direction on how to fix, but that the board is irreparable at that time (in addition to the mold smell that emits from the washer despite the fixes for this). The old washers also used to have a coin receptacle so that any coins that were left in pockets went into the coin receptacle instead of into the pump area. This protected the pump assembly. But to cut costs, they took that coin receptacle out. This causes any coins or other possible things that fall out of the pocket to go into the pump area, getting lodged in there and requiring a costly replacement for the part in addition to costly labor.

My original Maytag washer lasted over 25 years (still using dryer purchased in 1977). But the Maytag model SAV 4655AWW I bought a few years ago is a piece of junk! Not long after it was out of warranty, it started making noise. Not overly loud, but noisy. Since then, though it makes such a loud noise, you can hear it 3 rooms away. It leaks water from the seals, shakes and vibrates all over the place (even when level). The rocking appears to be due to pathetic self-leveling legs they put on the back of the washer. I had to put a 2x4 on the back side of the washer to keep it stable. That took care of the rocking, but still noisy, leaking water and now it gets off balance when spinning and stops. It also won't start sometimes and you can smell it overheating.

I purchased this washer three years ago. It worked fine, but all of a sudden the washer stopped spinning and was not following any of the cycles. Of course it was out of warranty. The repairman states the computer board on the washer is fried and will cost $400 to replace. Several stores have stopped selling Maytag because of quality issues. No more Maytag for me.

I've been a Maytag consumer since 1980. I bought washer, dryer, refrigerator and a smooth top oven. I replaced the washer and dryer with the Bravos series on November 22, 2011. Everything was fine until 6 weeks ago. The bearing went bad under the drum. 2 techs and 2 weeks later, at the cost of $527 and change spent on repair for a $650.00 machine, I started to look into reviews. Not! Can you say class action lawsuit! The fine gentlemen informed me 5 years ago about the Canada buyout, a local retailer that only sold Maytags. He shut his doors due to the fact that he will not work on junk! Oh well, he was right. 13 months' worth of use and I'm going to spend that kind of money. Now I understand why the repairman in the commercials retired! Shame on you. Love, crazy Mike.

Dryer stopped drying. I checked for blockages; there was none. I removed rear cover and could see belt and pulley to the blower laying on the bottom of the unit. I reinstalled (I'm in mechanical field, service tech by trade), and two weeks later, it's off again. I called Maytag, and all they wanted to do was schedule service. When I asked the person on the phone what the service tech was going to do different than what I had done, he had no idea. I then asked for Tech Support and was told there was none? I didn't purchase the extended warranty believing that I was buying a quality product that would last many years, not just two. I will never buy Maytag/Whirlpool again.

Maytag Frontload washer MHWE300VW12 - I bought the washer and dryer in 2010 through Lowe's. In Dec. 2012, it started making a loud sound when it would be in spin cycle. I called for service. When the repairman came out, he said the rear seal/bearing was bad and has gone out. The part and labor cost would be $1,184.36. Come on, are you flipping kidding me? That's twice what I paid new for the washer. I bought them for the Maytag name. If I would have known it was a Whirlpool, no way I would have gotten them. My mother had a Maytag set that lasted 30 years. That explains why they don't show the commercials with the Maytag repairman that wouldn't have anything to do. Also, when the parts came in, they were Whirlpool parts. What a scam. Just more junk for our landfills.

This washer has a fault with certain types of blankets. Parts of these blankets come out shredded. We end up replacing these blankets. Other than this problem, the washer has worked fine.

We ordered a new Bravos washer and dryer at the end of November but due to delivery snafus, we did not have both until the second week of December. Just yesterday, both failed. Part of the drum on the washer ripped off, and the dryer just stopped running an hour later. I am used to getting a long life out of appliances. The old dryer was over 20 years old, and while the old washer was only 17 years old, I thought it would be nice to get a matched set.

We purchased the washing machine (MVWB400VQO) on July 9, 2009. Now we must buy a new washing machine as this one is apparently beyond repair, or else the repair costs will far exceed what it would cost to purchase a new machine. We are completely disgusted with its failure, as we paid $822.36, with the delivery fee and the tax. We expected that this machine would last for years, but here we are, 42 months later, having to again invest in a washer. Now that we have a computer and are able to browse your performance reports, we wish we had been able to read them before, in which case we never ever would have bought it at all.

We purchased a Maytag washing machine top load (#MVWX550XW) on 12-20-2010. The switch on the machine that starts it running when you close the cover went out under warranty. They put a new switch in and it only lasted a while. I had to pay this time, $240.00 for repair. Now again, 1-2-2013, the switch is not working. I think that it is a lemon. I called the company and they will not cover the cost. Instead they want to sell a warranty for over $300.00 for one year and then if I purchased it, then they would fix it.

We bought our set when they first came out at Home Depot. We gave a pretty penny for the set. The first complaint was soon after I got them home; the washer gets the clothes so tangled up it's hard to get them out sometimes. The 2nd complaint is, for a couple months now, the UL light comes on and beeps. I have to open the lid, close it and it starts that part of the cycle over and it usually does 4 to 5 times before it actually spins and finishes. I put it in the shop; they said they can't find out what's wrong with it. They said the leveling rods are still new looking. I was like, I know it's still a newer set. It's money for nothing. I called Maytag. They want to charge me over a $100 just to come out! Rip off! Do not buy this set. Beware! I'm still having problems. I will not buy a new Whirlpool set because they bought Maytag out and I will not buy a new Maytag set ever again!

Nineteen months in a home of empty nesters and the darn thing is a game of trying to outwit its electronics. We live a long way from town, which makes service calls a high dollar thing. I have spent considerable time this weekend trying to cipher its moods and order parts. This washer was purchased on an invalid reputation. Others beware.

I purchased my Maytag HE washer from Home Depot. I immediately started getting spots on my clothes that looked like bleach had taken the color out. After trying 3 times to get a tech to my house, he came in and looked at it a few minutes. He said nothing was wrong and to run a cup of water through it. I called back the next day (5/17/11) and told them I'm still having problem. They told me to call the appliance team and have a different tech come out. I called and left a message. No one called me back. I called the next day and asked for a supervisor (Kitty), who gave me specific numbers to call. I called an appliance repair, who was leaving on vacation and gave me yet another person to call.

On the first day, first time, the washer wrinkled clothes so bad I could not get them out. I talked to Home Depot people and they said I must lay clothes around tub like pictured in the book. I did that and they were still wrinkled. I called the repairman who said nothing was wrong with the washer. I talked to Home Depot; they did not have the answer. I called the repairman and he checked it out. He found nothing wrong. He did watch it washing and said he had never seen a washer tangle and twist clothes like this before, called Maytag. They said that I was loading clothes wrong, and nothing was wrong with the washer. They would not give me a number to call above them. This washer is bad. Maytag has known it for 4 years and done nothing about it. I've been ripped off.

Bought our washer dryer set from Sears in the fall of 2010. I had reservations from the start as the machines were new and the salesman was really pushing this set (on sale), with all the customers, even offering extra discounts on these models only, if customers bought that day. Apparently, they had overstock and were trying to sell them all ASAP. That was a warning to me but my husband convinced me that I was being overly suspicious. We had previously owned Maytag machines for 20 years and loved them. So I agreed.

I purchased a Maytag 4000 Series Front Loader. Ever since I purchased it, I have had problems with an F20 code popping up non-stop. I asked Owen's Furniture Store if I could switch it out but he said, "No, I told you from the beginning it needs warm water to dissolve the soap." When I purchased this item, nobody said anything about having to have warm water. They have been out several times and at first they said it was too much soap, so I then used a tablespoon. So that was not the problem. It is out in the garage. There never has been warm water from the beginning. It's under warranty and I can't even get it to run a full cycle. What can I do?

I purchased a Maytag Bravos washer and dryer 3 years ago, thinking I was buying a high quality washer and dryer seeing that it has the Maytag name on it. When it was nine months old, I had to have the complete tub assembly replaced. Now coming upon three years old, I am having similar issues with the machine so I called out a repair service out to see what my options are. Come to find out this time that the shocks that support the tub are bad. All three of them need to be replaced at a price of $455.00. At this point, it is not worth putting the money into it. Maytag, 3 years old and I am having to start shopping for another washer. It will not be a Maytag.

My husband bought me a brand new Bravo Maytag washer and dryer from Home Depot in November 2010. In May of 2011, we moved and the dryer hookup was electric instead of gas. My husband knew how much I love the dryer, so he surprised me with another Bravo dryer to match the washer. We put the other dryer in storage and were happy with our purchase until April. In April 2012, the dryer stopped working. It wouldn't dry the clothes at all, and every time we tried to dry, the dryer was filled with wet lint.

The washer is making loud noises. I had a repairman out and he said the transmission was shot. This washer is only 7.5 years old and the set I had before lasted 19 years. It also was a Maytag. My mother, sisters and aunts have always stood by Maytags and I am disappointed that this washer being 7.5 years old is shot. The dryer to the set is working great!

We purchased our Maytag 4000 series washer and dryer (Model: MHWE450) in December 2010 from Best Buy. For the first six months or so, we were very happy. We started to notice that the washer was getting a little louder by the month. I checked the level multiple times to be sure that wasn't the issue. Assuming it was just part of how the washer broke in, I just let it go - a bad move! Fourteen months after I purchased the set, the washer flooded all over the floor. I opened the washer and pieces of plastic were all over our clothes. After further inspection, the drain was completely full of the same plastic. I cleaned it all up only to find that the washer tub was so loose that it was banging side to side.

I purchased my Maytag Bravos Washer/Dryer several years ago, and I have hated them ever since. The clothes smell and are wrinkled. The dryer never gets the clothes dry. It will run and run and run, and the clothes will still be wet. I previously owned a Maytag Washer/Dryer for nearly 20 years and never had a problem. This set is a piece of junk. When I go to Lowe's or any store for that matter and see someone considering this product, I warn them as quickly as possible to stay away from this product. I will continue to do so. Shame on you, Maytag, for making such a horrible product and for being too weak to stand behind your product. I will never buy Maytag again and will do my best to make sure none else does either.

I bought this Centennial washer about 7 weeks ago and it has worked right for 4 of those weeks. The washer wouldn't spin the clothes and they came out soaked. Service guy came out and said it was the computer panel and he didn't have one. So I waited over a week for another service call. He put that one and said that now the transmission was shot and he didn't have one, another wait. This is a piece of junk. Do not buy Maytag or Whirlpool products. I had a Maytag for 15 years and had one service call. They are not what they used to be.

I purchased a new Maytag Bravos XL from Home Depot recently. The first time we used it, it leaked water from the bottom. Service tech came and could not find a problem. I used the machine again, and it was leaking again. Service tech came back and opened up the back and saw a hole in the tub. Home Depot and Maytag refuse to give me a new machine. I have only had a couple of weeks. They said the only thing they could do is replace the tub. Why should I get stuck with a machine that left the factory with a hole in the tub? It could also have other defects, and I want a brand new machine.

My husband and I purchased a Maytag washer and dryer (Bravos series) from Home Depot for $1494.50 and delivered on 08-29-2012. The washer has not worked from almost the first. I called Home Depot and they said I had to call the company manufacturer for repair. I contacted the repair service they provided. They came out after I scheduled an appointment. I then had to wait for over 10 days till the part came in and then schedule another appointment to install the part. They declared the machine working and departed. I went to wash, only to find it would not go past the wash cycle. I called again, scheduled another appointment. They came out, ordered another part. I waited over another week until the part arrived and had to schedule another appointment for them to install. They declared the machine "good-to-go".

I have had to put two 50 lbs sacks of feed on top of my Maytag Neptune Washer to keep it from walking in my washroom. Looks like I am not the only one with this problem.

I purchased a Maytag front loader washer less than a year ago. Based on their deceptive advertising, Maytags rarely need service (model MHWE201YW00). There was a loud banging within 11 months. I called service for the additional warranty I purchased. The service man told me "this machine is shot". The bearing completely broke and the drum was loose. They ordered 3 huge boxes, 3-1/2 feet cubes delivered to my house. I had to drag them into my garage where they have been sitting for two weeks.

I purchased this Atlantis dryer several years ago. To this day, I have replaced the rollers and drum three times. What a piece of junk! This will be the last Maytag I ever own.

I just purchased this washer in Feb. 2012. The motor had gone out in Oct. I called Maytag Service, they came out to repair it. In Nov., it was doing the same thing again. I called Maytag Service, and they sent someone out to fix it. They expected me to take off from work where they inconvenience me with this washer. It is a reject washer. They would give me another washer and not consider people having to work and can't take off for their reject washer. They said as long as it is under warranty. I feel that I should be able to get me another. This washer has given me problems since I had it.

We purchased a new Maytag Bravos Washer and Dryer in April 2012. The dryer has been nothing but a piece of trash. It has been serviced 4 times for the same problem. The first time, a thermo element failed and dryer wouldn't heat. Second time, thermo element failed and was replaced. Third time, thermo element was replaced and flame scoop was replaced. Service man called the factory to find out what could be causing this problem. Factory service recommended replacing gas valve. The valve was ordered and replaced. A couple weeks later, the thermo element has failed again, and of course, the failure happens on a weekend. We are a retired couple, so we might only have a couple loads of clothes per week. All of the repairs have been covered under the first year warranty. When you spend $900 for a dryer, you would think it will work for at least the first year!

Why are the clothes in my dryer getting stuck in Maytag Neptune? It seems there is a little opening around the rim of the barrel in the back of my dryer that drawstrings, zippers or similar small parts of the clothes can get stuck in. It twists the clothes around and is ruining clothes, also is making a thump-thump sound. Someone, please help!

We purchased a Neptune washer/dryer combination with pedestals a few years ago. The washer vibrates so violently that I had to block it between the dryer and wall to keep it from walking across the floor during the spin cycle. We had a technician come out, and he stated that the unit just needed to be balanced. The level I used showed the washer balanced in all 4 directions. Then he said I had to balance it with the machine running to stop the vibration. That didn't work either. I had previously installed vibration dampers and the technician told me that makes the vibration worse. When is someone going to file another class action lawsuit against Maytag, as there appears to be thousands of complaints for this same washer?

Bravos gas dryer - three issues in three years. Same issue twice, clothes are not drying. Now I have company coming and have to deal with his issue. The blower motor went. So, I have paid for a new dryer in repairs already. The washer is making such a loud noise when it goes into spin cycle that you have to turn the volume up to the highest level on the TV and it is still tough to hear. It’s unbelievably in the horrible quality. Make the product and parts in the USA and stop buying junk from China and Mexico. This is good American money that is flushed down the toilet with Maytag as well as your reputation. Fix your quality control and do the right thing!

Not yet two years old, my Maytag Bravos dryer stopped working. When I called a technician to see what the problem was, he told me that the circuit board was burned out and it would be $500.00 to replace. I then called Maytag to find out if there was a problem with this machine and was told no. This apparently is a lie as there were numerous complaints when I checked the internet. I have five Maytag appliances and at this point, only one has not caused a problem. Maytag is not the company of the past when if you had a Maytag, you had the best. The repairman no longer sits around with nothing to do.

The washer we bought has a leaking drain pump after 3 years. When I called, they initially told me the part has been flagged as a potential quality issue. When I was passed to the next level to deal with it, they stuck to the "you only have a 1 year warranty" policy. There are numerous websites indicating this has been an issue for these brands. Simply put, they don't stand behind their products.

After two years of light use of Maytag Washer 300 Series (MHWE300VW13), it stopped working. I bought Maytag Repair Plan Plus One on Oct. 8, 2012. I scheduled a service appointment on the 9th of October and was told the broken part needed to be backordered and that I should get the parts on November 5th. I have waited for almost one month. Today is November 6th and I received an email and was told I will have to wait another month! Am I in America? There are so many complaints about Maytag washers online. Can the consumer be protected? Am I complaining to the air here?!

Centennial HE top loading washer - When I put the HE Tide powder in the washer, it does not always rinse well. I have to rewash often. I use very little soap.

Maytag products are a waste of money! I purchased a Maytag Front Load Washer a couple of years ago during the "Cash for Clunkers" rebate where we were asked to give up our reliable machines for so called "energy efficient" new models. After spending over $1,000 on this fancy front load machine and having it installed, I go to use it the first time and it won’t work. It took me a month to get someone to come and repair the bad board on it. I then started to use it and after a year, the thing started making a horrible loud noise. I called the repair folks and they told me it is out of warranty. I called a local repair guy who told me that the drum is shot and that it will cost $700 to repair. So I got a total of 10 months of use out of this stupid thing. That's $100 a month to do my laundry! I would be better of dry cleaning! I have searched the web and see that this is a common issue and that Maytag refuses to make this right. Well, I can choose to never buy a Maytag again. I hope that others will heed our advice and do the same.

I purchased Maytag washer and dryer on 12/6/2011 and they required four repairs of the same problem. The bellow and rubber seal continually break and rip. Same issue all four times and Maytag's response was to get a second opinion. Okay, same issue and same problem. Maytag does not warranty their machines for a full year and have yet to solve the problem with the machine.

We owned the washer for 2 years and 2 days when we got a code F70. After searching online, I found hundreds, if not thousands, of reviews and self-help forums that show this product is in dire need of a recall. The problem I had is the motor control unit (MCU), which is a $225 to $275 part online. However, Maytag will only replace the board under extended warranty with a refurbished board that they say costs $330, whereas they say the new one is over $600. Why is it that Maytag charges double what everyone else charges? If so many people are having these problems, it is obviously a defect and should not be the consumer’s responsibility. It is obvious that this is too common of a problem.

We bought a Bravos model in May 2010. Two years later, the machine started making noise during the final spin cycle. We finally called a repairman who came today and informed us it was a bearing in the outer drum. The cost for the part (the drum assembly) was $290, not to mention the cost for labor. Since we only got the original warranty, the service center at Maytag refused to help with the repair. We, as others who have had problems with Maytag, bought the washer because of Maytag's reputation. This is why we have to buy extended service warranties. Companies make trash! What happened to the days when an appliance lasted longer than 10 years? Why can't we buy a good sturdy appliance without superficial bells and whistles? We have no idea if any other brand is better, but we will not buy another Maytag.

We purchased a front loading Maytag washer in January of 2011. We purchased an extended service plan in January of this year. I noticed a very loud noise and inappropriate operation during the spin cycle. I called the service plan, who contacted a repair service to come out and check my machine. I was told that there was a major problem that would be very expensive to fix and that the Assurant company would contact me in a few days. The company called and said that they would give me 75% of the value of the machine ($650) because fixing it was not economically feasible. I said that I did not want the money; I wanted the repair that I was guaranteed by my service contract. They referred me to the small print on the back of the sales letter. When I asked about any manufacturer's warranty from Maytag (the washer was less than 2 years old), I was told that they had nothing to do with the manufacturer and I had to take that up with them. When I tried to call Maytag, they were decidedly unhelpful and referred me back to Assurant.

Washing Machine MVWC6ESWW - The fourth time was October 12; I called. Shreka at Maytag said she would send someone out at no cost on October 15, between 12-5 pm. Justin called from AE at 5:05 pm stating he was on his way. He then asked for my receipts. We were moving and had packed many things. He said he would call and find out. He said they were out 7/2011, 9/2011 and again 9/2011 all for the same problem. I requested in September 2011 that this was a lemon and send me another. I was assured if the same problem occurs, it would be covered. Well Justin said it isn't covered anymore and it was due to being made overseas. The cost to fix it is around $350 to $400. The washer cost me $383.40, plus I bought the matching dryer of $403.39. This makes zero since. Please advise.

I have purchased my top loader Bravos washing machine 3 1/2 years ago and I have had nothing but troubles with my machine. I have had to replace the motherboard twice and I constantly have that foul smell in all our clothes. I have to wash each load twice and still the smell doesn't come out. I have also complained numerous times about the water level not being correct, but they keep saying that is how the high efficiency machine is. I can watch my load washing because we have the clear lid which I like. But at the same time, it gets me really angry seeing how this doesn't clean clothes like it should. I don't believe that the water levels are right at all. I have clothes that don't even get turned over as they are washing and I have even smaller loads than before. I can only clean 4 adult pairs of jeans at one time and I still think that is too much.

I have had nothing except trouble with my new Maytag Bravos washer! I first had a suspension arm or something like that replaced along with the agitator. My water cycle has never worked correctly since it was new. I take out the clothes and half are still dry. My daughter washed her kids’ clothes in the washer while she was living with us and the stains did not come out. She thought that is really unusual since they weren't stains that normally you would see left on the clothes. I went to my father-in-law’s house (they have a front loading Bosch), took her detergent with her that she used here and guess what? It’s just one washing and the stain was gone. She had washed the clothes in our washer at least 7 times trying to get out the stain.

I bought a Maytag Bravos washer and dryer two years ago. A week after the one year warranty was up, my dryer broke. That was in October. It took me until February to get it fixed, but within two months it broke again. It has taken me until now to get it fixed again and they found the same problem; the thermal fuse blew. Both times it has cost me over $100 to get fixed, but I still can't use every part of the top panel; I can only use timed dry cycle. I’m expecting the dryer to go again. The repair man had to re-glue the seal that went around the drum. The vents were all clean and were blowing fine, so we’re not sure why this keeps happening. Our family have always owned Maytags and they have always lasted for 20+ years. I am so disappointed with Maytag at this point and will never buy another again. Go back to the old days, Maytag! By the way, has anyone noticed they don't run the Maytag commercials anymore, because I have!

The Maytag Bravos XL Gas Dryer I purchased less than a year ago has stopped working three times. The dryer stops producing heat. I am now about to call Maytag repair again and waste time and energy setting up a warranty service call. I spent a lot of money in order to go to the Laundromat on a Sunday. Do not purchase this dryer if you would like to be able to dry clothes at home with any type of consistency or confidence. Arrrggg!

I bought this electric dryer Bravos (Model# MEDB850YW0) in Nov. 2011. Since I bought it, it's giving me the same problem - it doesn't want to turn on. Today is the 6th time that I have been calling the customer service to fix it. Yesterday, it just got fixed; and today, it's not working again for the same problem. I asked them if they can give me a new one, since it's not even over 1 year. But they said they will not replace it because it can't be fixed. But it is so ridiculous, and it's wasting my time. This is so unfair. I paid $800.00 for this machine.

Sears washing machine model # mvwx500xwo - This machine is the worst. My mother who is 87 years old smells like mold every day due to the smell that comes from this machine. I'm not sure what's going on but the plumber told us there is something very wrong with this machine. It's not the hot or cold water that smells, it's the machine. I am now concerned about my mother's health. Please advise if you will allow us to purchase another machine with some kind of a credit due to the serious issue this machine has.

I bought a Maytag washer and dryer with Commercial Technology, front loader in April 2012. Since then, the repair guy has been at my house three times in six months. This last repair is going to be just $800 in parts, not including any labor yet. So, I called Customer Service, and told them I was not satisfied with the repair job again, because I obviously have a lemon of a machine. Needless to say, I lost, and was told the warranty is only for repair, and not replacement. Well what happened to customer service? It's more like customer bend over, shut up and take it. So, I will get my repair at a cost of at least 1,200 bucks paid for by Maytag.

I bought the Maytag Bravos X washer and dryer combo 4 months ago and it's been a hassle every time I use the washer. The dryer is fine, but the washer constantly has problems. No error codes, I just hit start and it clicks intermittently in sensing mode for 10 minutes and shuts off. Once in a while, it decides to work - adding water, but never cleaning thoroughly and I always have to run an extra spin cycle because the clothes are sopping wet once it finishes. I've been reading reviews all over the internet describing similar issues with these models and I am kicking myself for allowing myself to be convinced Maytag is a quality brand. Don't waste your money on these pieces of junk and really do your homework. I wish I had never bought them and am angry that I will have to deal with it until it eventually breaks down in the very near future, I'm sure.

The Bravo HE Washer was a cheap piece of garbage and I am very surprised Maytag put its name on it. It broke down exactly one year after the warranty went. It did not ever clean clothes properly and all stains remained even when you spot clean first and double rinse. Maytag basically ripped us all off and somebody should start a class action lawsuit for this thing they call a washing machine! What a joke! I won't repair it. It will just fall apart again. I'm not stupid. I know this is how they pay their employees doing house calls! So now, I have to go to garage sales and look for one made in the 1970's because that is when machines were made in the USA and things were built to last, not this crud. Maytag should be ashamed. It is time for them to close its doors. Sorry but it's true. They are just crooks now selling crud that falls apart! They owe me a full refund.

I purchased the Maytag Bravo model MGDB950YG on April 22, 2012. It worked great for a while then stopped heating and drying the clothes. After going through the Maytag procedure, a repair person assessed the problem, had to order the part then came back to repair it. But the same thing just happened again! Both Maytag and HHGregg need to go through the appropriate procedures, which leaves me without a dryer for who knows how long this time. Maytag will not do next day service probably because it costs them a little more. I think Maytag should have enough common sense to sometimes make exception to this.

I really thought I was getting a great deal and product when I had bought both my Maytag Neptune washer and dryer FAV6800 - they had all the bells, rings, etc. They were supposed to be water and energy efficient and all digital. I bought my washer and dryer brand new when they first came out because they were supposed to be equal to the front loaders. As a result, I have had these set repaired too many times to count. This washer and dryer are junk and I am out of all the money I have spent on them. I truly wish they would recall them. I cannot tell you how many times the washer plate, transmission, and clutch had to be replaced, let alone other parts! There’s the cost of repairs and Maytag comes out to find out what is wrong while they are broken and then they have to order the parts (so there goes more time without a washer). There’s also the cost of going to the laundromat and hauling dirty clothes - not to mention who wants to wash their clothes anywhere else but their own home? The washer went first and now the dryer - it took 3 hours just to dry a small load of clothes.

I just saw that there had been a class action lawsuit settled in 2005 for the Maytag Neptune front load washer and I was never notified as an owner! I have this crummy product and have been living with it for more than 10 years! I just scheduled a repairman to replace the moldy gasket (for the second time) and the noisy pump, and a latch that has to be slammed for a sum of $438. What a crock. I was told this was a top of the line model when I purchased it for $999. I've never had such a piece of junk before in my life. I run loads of bleach weekly to control the mildew.

Rust showing up on the top left side. I only bought it a little over a year ago. This is crazy.

We bought our Maytag Bravo top loader on May 5, 2010. The machine was working fine. Then last week with no warning, the F51 error code popped up. We called Sears and they sent a repairman out. The result was the sensors work independently from each other (tested correct in the Ohms range). It made it through an entire diagnostic test, but will not complete a wash cycle. The repair guy concluded that the control board was bad. Estimated cost to fix was upwards of $400. I cannot afford to fix. Our issue with this product is that it is apparent, from reading all the forums, that this is a known issue. And we believe Maytag should be reimbursing consumers for this repair or they should recall the washer. Our washer is used on the weekends and it should have lasted us for minimally five years. All we wanted was to make it through one military overseas tour with it, not asking much. Instead, this machine lasted two years. Unacceptable.

We purchased the Bravos X washing machine on Feb. 9, 2012. I had a Maytag for 30 years before this one and did not have any problems. My model # is MVWX700X. I have given it sufficient time to get used to it. I have tried all cycles for my whites and am not satisfied. I use Clorox in the receptacle and I have only used Tide HE. I spot treat all of our underwear, which is changed every day, and it always comes out unacceptable. I am so disappointed since I was so fond of my old one and only thought I wanted another Maytag. At this point, I would never recommend this machine.

We just replaced our 20-year-old washer and dryer for a new Maytag Bravos set. The Home Depot staff convinced us that top loading units were of good quality and reliable. We were fairly satisfied with our expensive purchase when our washer stopped spinning. We are just past our 1-year warranty of course so we called the service department. A young man in a beat-up pickup truck showed up and spent his time reading the manual that was hidden under the washer. His best guess was a $300 part plus a $100 fee for him to show up. So to repair a less than 2-year-old machine is $400. I'm tempted to buy a different washer. It won't be a Maytag, unless you can convince me otherwise. I give you credit for great advertising! I was convinced that Maytag was a good name with limited repairs.

Maytag Bravos Top Loader Model #MVWB400V90 washing machine went out and was showing code F1 code. I looked in the book and it said call service. So, I called Maytag who provided a repair number for the local authorized dealer appliance doctor. I called them 2 weeks later and the tech said, "Before I do anything, you have a common problem I’ve been seeing with the motherboard in these machines. You should contact Maytag," and charged me a $100.00 service call fee. Then when I called the Maytag line, 1-800 253-1301, the first lady says I have 2 options: purchasing a $315.00 program plus which would send a tech, cover the part and 1 year warranty or get the number for an authorized repair place. But after hearing the first option, I didn't like either.

We purchased a Maytag Bravos Quiet 300 about 8 months ago and it will not clean anything. Not one setting will make this machine clean. You have to wash everything 2 to 3 times. There is no savings of any kind with this machine and I don't know anyone who has the time to wash everything multiple times. It's all about the water; it's about as much as you can spit. I ran a hose from the faucet and added 8 gallons about 10 minutes into the wash cycle and was able to clean (float) a set of sheets. I find this energy star machine to be worthless and I would have been better buying an old machine at a garage sale than this Bravos machine. Junk. If you can't float your cloths folks, you might as well be rubbing them on a rock.

18 months old washer breakdown #6 - I purchased a new out of the box washer from Aaron's model #MVWC7ESWWO and since I've owned it, it has broken down repeatedly with the same problem - a water inlet valve. As a child seeing the commercial with the repairman with nothing to fix played a part in my purchase, I couldn't be more unhappy. With a family of five, there is laundry and not having a reliable washer does present a problem. I sent you this while waiting for the part to arrive from Sears. Sincerely, an unsatisfied customer.

I purchased a new Maytag from Home Depot. It was delivered and installed by them on 7/20/12. Today is 9/18/12. It is less than 2 months old and the tub is starting to shred around the upper rim. I called to get it repaired. What a nightmare. First I tried to understand a Filipino woman through a bad connection. She advised me to call a different customer service number, 1-800-688-9900. I talked to Crystal. She called up information on me using my phone number. She asked for the serial number as she had the model number available from the online registration I completed on 7/20/12. I told her I do not have that and asked where it was located. I also told her that I was unable to get it at this time as I am handicapped.

We purchased this Maytag Centennial washer in 2009 (model # mvwc6esw/Wd; type 849-05; ser # cy1741855) and I have hated it ever since. I had an old 406 Maytag washer that was worth its weight in gold - repaired it as long as possible. I bought this new one because it was a Maytag and that was a mistake. The way it agitates my clothes get tangled and they never did that in the other original Maytag. We had to have it fixed not long after we got it and now every time I turn it on, it immediately starts to agitate on every cycle except hand wash, which it never did before. If I knew it agitated the way it did, I never would have got it. Good thing we bought an extended warranty for this machine. We have used it once already and it looks like we may have to use it again. I am very disappointed in this machine and your workmanship. The old machines were much better and more dependable.

It's a bad case of rusting in the Bravo model around liquid dispensers, under the lid, and inside the cabinet. This is the second experience with rusting. Maytag discounted parts to repair. But afterwards, the now same rust returned. I asked for another machine, but that was never an option. Maytag only agreed to discounting the rusting part.

I have a 2-year-and-5-day-old frontloader washing machine. The bearing and axle broke. The repair is over $500.00. It appears to be a known problem, as Maytag knew exactly what was wrong from the description of the noise it makes. They knew all the parts that would be needed. They would send the parts but not help with the labor. Evidently, it is a two-person job requiring several hours. They are not consumer-friendly and do not seem to care that the company' reputation is going bad fast.

I'm totally done with the Maytag brand that I've trusted for over 30 years. I never knew until yesterday via Facebook friends that they are not true Maytag-made anymore. They were bought out by Whirlpool eight years ago. I bought my top-load Maytag Bravo 400 Series Washer ($1,028) at Home Depot in October 2008. No problems with it until now, less than 4 years old with error code DL. So I looked in the book and found it was the lid lock (the little red light wasn't lighting up when closing the lid, which prevents it from running).

I purchased the Maytag Load-Sensing washer and dryer in June 2010 and up until recently, was pleased with the overall performance of the machines. However, approximately two weeks ago, the washer did not function properly as it left the clothes still saturated with water when the cycle was done and was not spinning the excess water out, which required me to run my dryer twice as long to get them dry. When I inquired where I had purchased the washer, I was informed that they sell them only and do not provide service nor could they recommend someone to me that does provide service on Maytag in my area.

I purchased a washer on 8/13/12. I had it installed on 8/20/12. It did not clean clothes properly. I went to Two Guys and they said they don't take returns and told me to call Maytag. I called Maytag and they sent a a service agent to check the machine on 9/10/12. They said the machine codes were imbalanced and over stud. They need to recalibrate the machine. I did laundry the same day and still find clothes do not come clean. I need to return the machine. I called Maytag and was told they don't take returns. This machine is not cleaning clothes as it should be and I want a refund!

Our washer/dryer combination (2005 Maytag Neptune MLE2000AZW) has given us nothing but problems. The main problem is the stink from the washer. The unit is no longer usable and we are searching for a top loading unit to fit in the space. I am so angry - how did this piece of junk ever pass Maytag's quality control?

All I ever heard was Maytag is the best so I purchased the washer/dryer over a year ago and have had nothing but trouble from the get go. It takes an hour and a half to two hours for a wash (if you're lucky). Normally, I almost always have to stop and restart it and move clothes around, babysit it. I can't wash but four or five garments at a time. It's a piece of junk and I tell everyone I talk to, never buy Maytag, ever.

Maytag, Whirlpool, and Sears are junk dealers. We bought a Maytag Bravo topload washer in April 2011. Shortly after the first year, after using it once weekly, it began to stop draining. Clothes were soaked, meaning lots of wringing out by hand and using the dryer double time to get them dry. There are no clogs or kinks in the line. The machine is junk! It should have lasted much longer than this. I am not going to spend more money to have a repair person come and check on it. It's not worth it. I'm going to buy a GE washer, the old-fashioned kind that gets clothes clean. Maytag, Whirlpool, and Sears are much worse-off breeds these days. They are off the list for good. Their products are a joke. Unfortunately, I'm not laughing, but close to tears. Enjoy my money, you **.

The Maytag Bravos Washer we bought had a stinky odor we couldn't get rid of. We found that clothes had gone over the basket and lodged in the filter above the pump; end of stinky smell. Later, we found that pennies and other small items had slipped into the fins of the drain pump and ground them off. The filter does not keep out of the pump and is not made right to stop damage. I called a local Maytag dealer who said he had a lot of similar complaints. I called Maytag who stated they have no registered complaints of this type and had no fix for it. Avoid the Bravos line of washers - they are not made right and Maytag will not admit it or help you. Bravo for Maytag who are obviously not going to act on it. Make a formal complaint and find if someone has a lawsuit you can join!

The F1 code comes on three times at the beginning of every load. I read on the internet that there was a recall for this problem as it is the motherboard going out on the machine. When I called Maytag, as I suspected, they said there was no recall and if I want it fixed, I will have to pay for the repair. I purchased the machine in 2007 and it is now 2012. I feel lucky after reading so many comments about how bad the machine is as this is my first experience with having problems, but I wonder if it is just the beginning. The machine has never really been a good machine as far as washing clothes or staying on balance. If I put a lot of clothes in the machine, it will go off balance 3 or 4 times during the cycle.

I purchased a Maytag Bravos line washer model # mvwx500xwo back in Oct. of 2010 thinking that it would be great to save money on the water bill. I first had issues with it putting holes in my clothes. I then found out if you do not zip up all zippers and button all buttons, the machine will rip them up due to the high speed spin cycles. Now, the washer will not fill with water or start the wash cycle. I mean really, it's less than two years old and I have to shell two hundred plus dollars to fix a washer that only cost $500. I guess I know what brand not to shop for next.

I have a Maytag Bravo washer which I purchased from Brubaker Appliances in Lancaster, PA four years ago. I also purchased from them an extended 5-year warranty. I have this installed on 2nd floor with a drain and a drain pan The drain pump got a hole in it and leaked water all the way down to the basement, over $6,000 in damage. The drain pan and drain didn't work because the Maytag has a noise barrier on the bottom and when that was soaked with water, it sealed off the drain pipe. Also, when I contacted repair at Brubaker's, they replaced the drain pump but then informed me that it wasn't covered because penny got in there and that is neglect. $332 later, I was told that the extended warranty covered everything and also no one will take responsibility for installing the washer so that the drain pipe could be blocked. I will never purchase a Maytag again or anything from Brubaker Appliances.

I have not been satisfied with this Bravo washer since purchased 4 years ago. I have been holding back anger, hoping things would somehow improve. Clothes are never really cleaned, can't even fill washer with very many clothes because the washer goes off balance. It takes a lot longer to do laundry. Clothes spin so fast they are in knots when I put them in the dryer. I always have to iron clothes. Today, well today we have a leak coming from under the washer somewhere. So please tell me, what is the advantage to having a HE washer again? By the way, no warranty since it's been 4 years. I will never buy another one.

Neither appliance (Neptune dryer and washer purchased in 2006) was worth the price paid. The dryer drum actually cracked and the washer repeatedly gets hung up on 3E. I called about the dryer and got an "Oh, well" response. “We don't know what's happened to that dryer.” What happened to both appliances is that they were used for their intended purpose. I do laundry for my husband and me. Is that too much for a Maytag? Customer service is equal to indifference. So much for Neptune. And thanks for standing behind your products. What is the life expectancy of a dryer drum anyway?

We purchased a Maytag Centennial line washer (Model # MVWC400XW0) and paid a little more hoping that it will last longer than a normal washer. After just 14 months, the washer breaks and we are forced to buy an extended warranty from Maytag for $300. The warranty price seemed a little high; however, the only other option was to buy a new washer. The repair guys showed and said it should be fixed.

We purchased a Maytag washer model MVWC400XWO almost 2 years ago and it has problems with the bearings and the whole computer board is defective. I was told to buy the extended warranty for $350, which we did. As of today, we were told by extended warranty they are refunding our money because there are so many things wrong with this washer, including the whole computer board, that it would cost them too much to fix or replace it. I'm in complete shock. We paid well over $500 and are still making payments on it. I spent the day reading hundreds of reviews from people with these exact same problems and Maytag is aware of it and will not help. They should not be selling these anymore. I'm completely sick to my stomach. I can't afford another washer and when I called Maytag, they said it was past the year and we are out of luck. I can't believe this can happen to people and they get away with it. A washer should last longer than 2 yrs.There are hundreds of people going through this with Maytag and no one will help.

I have had Maytags for 20 years and never have been disappointed before I bought the Centennial and it is junk. It doesn't even put enough water in to wash the clothes. After it breaks, I will never buy Maytag again. When did you guys start going down the drain literally? My clothes do not get cleaned. I live in the country and we all get dirty. We need a dependable washer and don't even get me started on the dryer. I thought maybe you would care enough to know.

Sixteen months after purchase of Maytag Bravo, model MVWB450WQO, both the control panel and the bearings have gone out of the machine. The estimate for repair is close to $1,000 and the purchase price was approx. $900. Maytag refuses to cover these issues stating I am out of warranty. In reading other complaints, this seems to be common for these machines as there are hundreds of similar complaints. These machines are lemons and should be recalled. At this point, it is cheaper to buy a new machine than to have it repaired. These machines are junk and Maytag is ripping the consumer off!

I have had this washer (top loading washer model MVWX550XW0) almost 2 years. It has ruined some of my clothes. It does not properly wash anything. I have tried every possible solution. I cannot use the HE powder detergent - it will not rinse out. I tried using less than required and double rinse, absolutely did not overload. Even using the HE liquid still did not get clothes clean. I used the number one detergent to the cheaper brand - it makes no difference. I still have to double rinse everything.

Maytag Bravos electric steam dryer purchased 2009 - I have had to replace the door hinges within one year of usage at my expense. The blower belt and pulley had come off twice, the last time about a half hour after the repairman (again at my expense) left. I put it back on myself and if it comes off again, I will use Locktite to glue it on the blower shaft. I figure I will be lucky if this crap lasts a couple more years anyway. No more Maytag for us! What does it take for the consumer to get some representation with regard to lemon laws here? I will take my wrath out on Home Depot here since I have no recourse. If enough people complain, maybe they will stop selling that junk. I also will disregard Consumer Reports in the future.

I purchased the Maytag Bravo Series in August 2010. Two weeks ago, I had to replace the idler pulley on the dryer which was no easy task. Now today I was washing a load of clothes only to walk into my utility room and find it flooded. This didn't even start out as a small leak so at least you would have a warning. On the spin cycle, the washer is making a clanging sound. These were not cheap models. I paid $1600 for the set. I will never buy another Maytag product especially after reading all the complaints that people have had about this series.

After two years, the Maytag Washer 3000 Series (MHWE300VW13) stopped working. I cannot even turn on the washer. I have not had any appliances with such short life. I will not buy any Maytag product in the future.

Maytag Dryer MEDB200VQO - Clothes would not dry. The pulley came off the fan propeller shaft. The pulley does not have a locking nut or a set screw to secure it, therefore it came off and will probably come off again. Maytag contact information will not provide a fix, just an apology. I'll bet they do that all day long. If you have to buy a Maytag product, I would recommend the extended warranty, but then again, I wouldn't recommend a Maytag product.

I had two Maytag washers in my lifetime: one lasted 15 years and the other 20 years. Neither one had any service calls, just a sudden death. My newest Maytag is 1 year and 2 months old and I've had two service calls so far due to the sensor unlocking the door. One time there were some socks caught “somewhere” and today the serviceman just reset the machine and it worked. He didn't know why it wouldn't work. It seems to me there needs to be some more detailed trials on these computer-operated machines. If I need another washer, it will most likely not be a Maytag.

My washer (Performance Series 4000) needed new bearings about 6 months after purchase. By the time the parts came in and after the A&E repairman rescheduled because he didn't know how to replace them, another two months had passed. Now, a year later and with no more warranty, the bearing needs replacing again! This washer is only 1 year 8 months old! The first repair cost well over $1,500 but was covered under warranty. There are hundreds of other people with Maytag washers having the same issues! Maytag is well aware of the defect and refuses to take responsibility. I would like to file a class action lawsuit against Maytag. I'm in Tennessee. Please contact me. Thank you.

The 4000 series washer that I bought had a $1,800 repair 8 months after I bought it because the bearings went bad. Now a year after the repair and with no warranty, the same problem again?! This washer is junk and apparently, they and everyone else know it! I am in the process of filing a class action lawsuit because of the poor quality of this product. There are numerous complaints about this specific problem and Maytag is totally ignoring it!

I purchased a Maytag dryer #MEDB400VQ for $715.48 along with a 5-year warranty for $119.99 on March 30/2012. Since then, the dryer has broken six times. Our warranty stated that after it breaks 3 times, we would get a new dryer. All claims for a new dryer have been denied. The dryer is still broken, going on 10 days, only to find out that parts needed are on back order for two more weeks. This is unacceptable! I will never ever buy a Maytag again and will tell all family and friends my story so they do not purchase a Maytag and go through the hell that Maytag has put my family of five through!

Eighteen months after purchasing the Maytag Bravos, I had to have the motherboard replaced. Maytag offered nothing except a list of names for repairmen in my area. Now another 18 months later, the washer gets out of balance (this is a self-balancing machine, supposedly) at least three or four times for every load. Since it is all electronic, you can't select a spin cycle without the machine adding more water into the tub. Again, this does not self-correct the out of balance problem. Trying to balance the cloths several times during a wash cycle extends the length of time it takes to wash one load on average two hours. Maytag offers no customer service or customer support. I'm sure their call center is not located in any part of the United States. I will never purchase another Maytag appliance.

Well Maytag, shame on you! I just called customer service about the third repair made on my Maytag 4000 Series Washing Machine; it's only two years old. The rep side stepped the limited warranty that is good for five years on the motor and tried to sell me another warranty for $329.00. I have $460.00 (parts only) in repairs. Purchasing a warranty will have me spending more money than I actually paid for it.

The door is worthless. I am the only washing machine user in my home and am gentle with my appliances. However over normal use, the washer's door has cracked and has had to be replaced twice since it was purchased from Home Depot.

I bought a Maytag Bravos top loader washer and dryer less than 2 years ago. I started having problems with my dryer 3 months ago and after several service calls (and a few hundred dollars), it still does not dry our clothes. I spent over $1500 for the pair and was excited to have a top end washer and dryer. My biggest complaint is with the manufacturer, Maytag - they just don't seem to care. I did not buy the extended warranty for two reasons. First, I bought a nice unit and expect it to work properly for a reasonable amount of time (at least 4-5 years without any problems). Second, they are just a bad purchase and they cost about half of the unit and if you buy a nice unit, you shouldn't need one.

I bought the Maytag washer and it lasted 5 1/2 months. I am now going on 1 month without the washer because no one wants to take responsibility for it. Your warranty and service is crap. I will never buy another Maytag product and I will be sure and let anyone that I know that is about to purchase one not to!

My husband and I purchased a brand new Maytag dryer in January 2012. Our first issue came when the sensors went out in March; then the belt slipped off the drum in June; then the thermistor was defective in July; and now, the same thermistor code has popped up twice since replacing it. I cannot afford to go to the Laundromat all the time that's why we bought a new dryer. Please give me a refund so that I may buy a different brand. Model number: MGDB850WR0, Serial #: M10301051

Maytag top loader washer will not complete cycles. Washer is only fourteen months old. Repairman says parts will cost four hundred and seventy four dollars - almost what I paid for the washer.

Maytag front loader 5000 series error codes - After using my washing machine for 3.5 years, under light duty, I have an error code of SUD and F35 indicating that the pressure switch has failed and needs replacement. I will need to buy a new pressure switch out of pocket and replace.

I had the washer repaired twice in January, once in April and again in August, the same repair wire coming out of harness. I had to pay a second time before Willie, the repairman, finally put a longer wire on the harness. Maytag told me they would send a new repairman after I called to complain. All 4 times, it's been the same man and it cost me money. It seems like a bait and switch with the repairman. I called both A& E and Maytag. Both refused to refund the $129 second charge because it was more than 90 days. I say it's been the same issue, repairman is a scam when they don't fix it right and charge again. I had another man there who knows about repairs and finally told the repairman to change out the wire or it wouldn't have been done this time either. I do want an attorney to contact me about this as this is wrong. I'm going to file a complaint with BBB.

Just a year after purchase, this Maytag Bravos Washer stopped spinning the clothes. It never washed worth a damn anyway. I paid extra money for a quality product from a known brand name and I was taken to the cleaners. Never buy a Maytag product unless you want to replace it in a year.

I originally wrote a complaint on 5/20/09. This is a follow-up. From the time I wrote the complaint until February 2012, I had been dealing with this Maytag Atlantis washing machine (and dryer, which was equally as bad) and I am pleased to report the thing finally died for good! I got another (almost) 3 years out of it! That's pretty impressive when you consider that I had to manually adjust each load to re-spin. To recap, I purchased it in the summer of 2002 and managed to hold on to it for almost 10 years. I wouldn't normally recommend doing what I did but I was determined to run it into the ground before I replaced it. I replaced it with a GE washer and dryer and couldn't be happier. Maytag will get no further business from me.

My dryer is 3 years old and I have had a technician work on it 3 times in 2 weeks, replacing parts as well as screws that were not installed. The dryer is not drying clothes and resets. Yes, I clean the filter.

I have had this washer (Maytag Bravos) less than a year and it does not clean my family's clothes at all. I have had to throw away clothes that are stained and ruined because this washer does such a poor job of washing. For the cost of this appliance, I thought it would do an excellent job, only to be disappointed. I have owned other Maytag appliances without a problem. This one is a disaster and has turned me against Maytag.

I have read all the complaints. I have similar issues with Maytag Bravos. I’m frustrated that "modern tech" products stink to high heaven, especially when we refer to clean clothes not being cleaned well. The specific issues I keep getting are the following: the LF codes appear and the cold water does not fill so that it won't rinse or drain. I have replaced the defective washers and that helped for one load. I refuse to fix it. Why throw good money out for the same bad product? I’m looking for a no bells and whistles washer or dryer that works. I have issues with the dryer, too. No more Maytag products in the future. Question: Who truly makes a good reliable product nowadays?

Maytag Centennial Washer - If a wash load becomes off balanced, the machine stops. No signal or buzzer or anything to alert me to this. It happens all the time and wastes a lot of my time. Here I am thinking that the wash is going fine only to find out 2 hours later that it has stopped. Anytime I wash more than 3 items, this happens. I will never buy one again and I am telling everyone not to buy. I will be purchasing a good old fashion washer with a dial gauge so I can spin it any time I needed.

I purchased Maytag Washer and Dryer 3-4 years ago, upgraded to the premium washer and dryer, SS drums and have been dissatisfied from the start. The washer was extremely noisy; we were told this was normal. The dryer began making strange noises just outside the warranty period, and the belt and pulley had to be replaced. I was shocked at the cheapness of the pulley design, but the replacement part was of better quality. The washer began making a horrendous squeak shortly afterwards, again, outside the warranty period. The repairman said that "they were all like that, Maytag used inferior transmissions" and that it would be cheaper to replace the washer than repairing it. My mother had the same experience with a similar model. Needless to say, I will never purchase another Maytag product. FYI, there are only three people in our household, all adults, light duty use.

I have had the repairman over at least seven times and, now, it is out of warranty so I am spending my own money. The last service man was from Hurst Appliances in Regina, SK. He removed the pedestal to see if this might be the problem. He also sold me some foot pads for $50 that he said might help the problem. However the machine is still vibrating and the terrible mold smell comes out of it as well. I am thoroughly disappointed in this product. I will never buy another Maytag product and tell my friends not to as well.

I have had the Maytag Bravos washer since November 2010. This washer does not clean clothes. They are never even submerged in water. Had I known this, I would never have purchased it. The salesman at Sears surely didn't mention it. I remember being disappointed at the fact that there wasn't a washer in the place with an agitator. I am disgusted with the washer and the company. I realized that it has been over 12 months since we purchased it, but most people do not feel the need to investigate what is going on under the lid of their washer. I unfortunately assumed that the washer was going to wash! Silly me. No, it does a little spin spin and a little spritz of water (literally, that's it) and at the end, you are left with funk concentrated in the creases of your twisted up, stinky clothes. No agitator plus no water equals no clean! The smell is awful. Someone else described it best - a mildewy basement.

I purchased the Neptune washer and dryer from Home Depot in Covina, California. I am very upset that I cannot get my clothes to smell clean! I have tried every cleaner possible to no avail! What do I do? I cannot buy new ones; they're not that old. Each is a frontload washer and dryer. Now what!

I purchased a Maytag Bravo washing machine item # 26 23872 for $617.69 on 11-23-11 and it was delivered and set up on 12-02-11. My problem is if you have dirty sweaty clothes, you cannot get them clean with such little water. I used the HE detergent as directed. I talked to a woman at the local Sears Appliance store this morning, 7-11-12, about it. She said I need to use Affresh. So I did clean my washer but with a similar brand and my clothes are still stinky. I have even washed an empty load or two with bleach and hot water. I make sure I wash with hot water and completely dry my clothes.

I purchased my Maytag Bravos washer and dryer in July 2007. As with any appliance, we always purchase the extended warranty as it usually runs about $100 on appliance. My first experience with problems was in February 2010 when the control panel went out. If I had not purchased the extended warranty, I would have been in trouble. It ran out in July 2008. It was downhill from there. In September 2010, it quit spinning; and the fabric dispenser would not work. I called again in September 2010. The tub was out of balance. In June 2011, the panel control went out again. In November 2011, it would not spin. In June 2012, the panel for control had to be changed out again. In July 2012, now the pump is leaking. And guess what, my extended warranty is up 8/1/2012.

I bought my Maytag Bravos washer and dryer set about 4 years ago when I moved into my home. The performance of the washer has always seemed mediocre. Despite using the correct HE products, clothes don't get as clean as with other washers I owned. Many times the washer becomes unbalanced, gets the UL code and I need to move my clothes around to get it running again. A few months ago, the washer started a new behavior: stopping during the initial fill cycle and displaying an "F1" error. I soon figured out if I hit "cancel" and then "start" again several times, it would resume filling and proceed with the cycle. Over time, I had to repeat it more and more. I read about other complaints and suggestions on the internet and tried pulling the plug for a few minutes to reset the control panel as well as turning off the breaker to reset the machine.

I purchased a front load washer over 2 year ago and the bearing on it has gone bad. Maytag jumped at offering to ship the parts to me at no cost (which at the time I thought was great). I waited 3 months to finally get the part, because it was on back order, and now was just hit with the labor bill! If I would have known a brand new washer was going to go bad after 2 years and cost me over $500 to repair, I would have gone with another brand, In fact, I will never buy a Maytag or Whirlpool. I will ensure that I tell everyone and post comments all over the website about how ** of a product Maytag/Whirlpool produces. Companies like these give the U.S. a bad name! Maytag, you suck!

I purchased a Maytag made by Whirlpool in China about two years ago. The timer went out about nine months later. It went out again about 3 months after that and I paid to replace two sensors in addition. The washer still stops during a cycle at various times; it might be pausing or spinning or filling. When it finishes washing, sometimes it refills and leaves everything wet. I purchased from Dewey's in San Clemente and they have tried to service but this is a real lemon. I will never buy anything again made by Whirlpool. I will research and find out what companies have been bought by them so as to avoid this. I note online that there are several hundred complaint problems about Whirlpool so they had to buy a company with a good reputation and ruin their product.

I bought a brand-new dryer Maytag Bravos. It broke after 3 weeks. They came to fix. A few months later, same thing happened, but I have 6 people in my house. They told me someone would be here the next day, and then that person canceled. They called someone else. He came and said I have to wait 3 days for parts. I called at least 6x and waited 30 minutes each time. They kept telling me they'd call back, and there's absolutely no call back. Then I called corporate Yvette, who was totally cocky and rude (866 817 5404). She said she would try to get back to me another day because she had meetings! Then, I was irate. I mean how rude.

I purchased a Maytag washer on 7/23/11 from HHGregg. The salesperson told us they would highly recommend the new (HE) washer and said that everyone will start selling these only. So I bought your Maytag HE washer Centennial commercial brand. My complaint is my clothes don't seem to get clean. I have started putting less clothes in each load to see if that would help and it does not seem to help. When my clothes still come out smelling like my perfume and there are dry spots on my clothes, this tells me my clothes are not getting cleaned. I also have very sensitive skin. If my clothes were not rinsed good enough, I itch very bad. I called the store I bought this at and the salesperson I spoke with also said there were other complaints about HE washers. I wish I would have never bought a (HE) washer.

In May 2007, I bought a matching Maytag Neptune washer Model MAH5500 and dryer. I also bought the 3-year extended warranty. Approximately 4 years later, actually 1 month after the warranty had expired, the washer started to get very loud and sounded like a jet engine taking off. I called Brennen Repair Service in Midland, Michigan. The repair man came out and said he did not even have to look at the washer. He knew what was wrong. The bearings were going in the machine. He said I could fix it for approximately $600 or just run it till it quits. I was furious. I called Maytag and explained my issue and was told that there was not a recall and they could do nothing to help me. They even told me that they had not had any complaints of this nature regarding this model. I told them they were full of it. I know of at least 4 people in my family and workplace that have had to replace the Maytag front loader piece of ** washing machine.

Maytag Neptune MAH8700AWW and MDE9700AYH Washer and Dryer - Electrical overload to house circuit, multiple water pump replacements (Maytag would not sell rebuild kit with impeller and gasket or seal causing us to have to buy complete water pumps with mounts and motor.), electronic error readouts, odor and mold washing machine. The welds breaking on the drum causing possible fire hazard by filling case up with dryer lint fibers, around the electrical components, and air intake heater and also allowing metal fragments to get imbedded in the family's clothes. Also, Maytag Oversize Capacity Plus Quiet Pack Heavy Duty with Lifetime Tub.

We were excited to finally buy a new wash set and I always wanted the Neptune ones. I had owned a Maytag for 25 years through two children and a mechanic husband. I had every confidence in the new ones and expected at least the same service. Shortly after the warranty went, the machines both started to act up. The washer would stop in the middle of the cycles. The dryer wouldn't come on or wouldn't respond to the commands. We finally contacted the local repairman whom we have used for years. He came and gave us boo-hoos about these machines. He said they were trouble and we should have never have bought them.

In January 2006, we bought a Neptune washer and dryer, model# MAH5500BWW, because we thought they were superior to any other at the time. In January 2012, the washer started making a very loud noise in the spin cycle. It just kept getting louder and a technician was called in check out the problem. We were told that the bearing was going out and he found a hole in the back of the tub. He said it was not cost effective to replace the bearing and the tub and suggested that we continue to use it until we could no longer tolerate the noise. We are very unhappy with the durability of this washer, with the amount of money we paid to be going out only after 6 years of service. We have been a Maytag customer for 15 years and will never buy another Maytag appliance. We are going to replace the washer and dryer to keep a matching set and it certainly will not be a Maytag.

My Maytag washer (model number MVWC400XW3) worked well for 6 months. Suddenly, it started making terrible loud noises when spinning. Repairmen have come out 6 times, and I got second opinions. It was turned over to another repair company. Transmission has been replaced as well as the motor. I have been without a washer for 3 months. Repairmen would come out, replace a part, and leave; and the washer is never fixed. I asked the repairmen to stay for an entire cycle, but they act insulted and left, saying it's fixed.

Less than 1 year ago, my washing machine that my husband bought me was a Maytag Mod #MVWC200XW0. It went. The repairman came and had to put in a brand new capacitor and less than 3 months later, there are two things that are wrong with the washer and I can't use it again. I have to go to the laundromat and take clothes elsewhere to get them done. I took out an extended service agreement in January. Maytag deducted $21.18 from my checking account and they never sent me an invoice for the balance of $42.36.

We have owned the dryer (Maytag Bravos) since Dec. 2010 and are now on our 4th service call. Upon the second delivery of the part that was ordered last week - we will be on the 5th service call. I finally asked Maytag if I could get a trade in since this dryer is obviously crap. They said they could only handle the problem at hand, which is the same problem over and over and over. The flywheel was left off all together. The pulley belt for the dryer pops off about every 4 to 6 months. Ridiculous. It's a crap dryer, don't buy one!

I purchased my Maytag Bravos washing machine set in July 2007. In May 2011, I had to have the shocks and another part relating to running a balanced load replaced. I spent about $500 on those repairs. The parts to replace the shocks took more than 6 weeks to arrive! Roughly one year later, the plastic water pump has broken and needs replacing - another $100 part plus labor. I always believed Maytag was a reputable company, but I am very sad at the quality of the product I purchased based on their reputation. They should be ashamed! To date, the dryer has been good - knock on wood!

I bought a Maytag washer (Centennial) because of its reputation. I didn't even realize this site was out here and would have made another selection had I known. I bought the washer on June 7th of 2011. On June 15, 2012, the washer just quit working. I called Maytag. They said since the warranty was over that I had to pay a technician to come out and it would cost $129. I was upset but I had to have a washer so I scheduled it.

Maytag Maxima 9000 washer not working since day 1: I have placed a call on Friday, June 14, about my Maytag washer not working. The service man came in on Friday, June 15, 2012, and stated that a UI board needs to be replaced. I have called Whirlpool to ask for the part to be ordered so it is faster, could not do anything. Then, I have not heard from Whirlpool since. I called them again on Wednesday, June 20th, and I was told that the part was ordered and it will take up to 10 days for it to arrive. Once it arrives, the technician will call to set up an appointment. So, according to Maytag (Whirlpool), I can be without a washer for at least 2 weeks (as 10 days are 10 business days) and it is all good.

I bought my Maytag Bravos washer and dryer set about 3.5 years ago when I moved into my home. There was a 20-year old set here that did work, but I wanted something newer and more efficient, so I donated the old set and bought these. Performance of the washer has always seemed mediocre, clothes don't get as clean as I think they should, whites are dingy, despite using hard-water additives and the correct HE products.

I purchased a Maytag Bravo Washer and Dryer about 2 years ago; dissatisfied with the products. Washer continues to smell. I clean it all the time with the Affresh tablets. Usually, I have to use 2 bags just to get it not to smell for at least 2 weeks. Now, the glass front dryer is rusting out around the window.

I purchased Maytag Bravos MVWX500XWO top loading high efficiency low water washer and it is a piece of junk. All my clothes came out horribly wrinkled and ruined a white jacket when I used the color safe bleach dispenser. I purchased the machine from Sears, where I purchased the extended warranty. I had an A&E technician out and he explained that the new technology of machines are expecting all clothes to be dried in the dryer. Okay, but what do you do with clothes that say hang dry and they come out so wrinkled and twisted that even an iron can't get the wrinkles out? Another suggestion from the technician, put the hang-dry articles in the fluff cycle of the dryer. Well, that's a big nugatory since they are supposed to hang dry them.

The frontload washer 4000 series began making a very loud noise on spin. I called Maytag and requested service. The technician came and made a diagnostic evaluation, stating this has been a bearing defect affecting several of these models. I called Maytag, and the representative agreed to ship the parts at no charge. A week later, we received the parts, only for the technician to find one of the parts damaged in shipping perhaps. So another part was sent directly to the Maytag dealer.

I bought the dryer (Maytag Gas Bravo Dryer) from Home depot in December of 2010. The thermostat went out in July of 2011 and has replaced the same part 5 times up until August of 2011. Then they put a new burner with a thermostat and it lasted till June 1 of 2012. Now the warranty is out, they want me to repair this piece of **. I will never buy a Maytag product again.

Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.

I have only had this machine a few months and am completely dissatisfied. It sounds like a jet taking off and uses so little water. The clothing does not come clean and wrinkles are close to impossible to iron out.

I purchased a Maytag top-load washer 16 months ago. I had a problem with it four months after purchase and they told me it was not leveled, which I did not believe. I set it up as the manual said to. The washer left clothes soaking wet about every 30 loads. I continued to use it and the washer finally quit working after 16 months. The repairman found the nut which holds the pulley on the shaft that turns the drum had been loose and had been this way for some time. $129.00 later, it was fixed. It works fine now. I wonder if this problem should have been caught on the first service call when it was still under warranty.

I paid $958 + tax for a Maytag Bravos washing machine in August 2008. I live by myself, so the machine is not overused. Nevertheless, it began to sound like a jet airplane during the spin cycle. And then in May of 2012, it failed with 'error code F51', catastrophic failure. The machine was not even four years old. I called a certified Maytag repairman. In less than 5 minutes, he told me the cost to repair would be about $900, and then he charged $115 for the service call! A call to Maytag resulted in "I'm sorry, there is nothing we can do."

Bravos washer, a year old machine, needs new main electronics board $220.00 plus $125.00 labor to install. Repair guy said humidity makes them go out. Go figure a part sensitive to dampness on a wash machine. Why don’t they seal it better? By the way, this machine does not wash, worth a crap. I am getting something new.

I purchased a Maytag Centennial Commercial Technology washer in September 2010 which is less than two years ago. It decides to stop spinning correctly in the Spin cycles. Clothes come out sopping wet so I contacted Maytag to have a tech come out. On the day that the tech came out from A&E Factory Service, he stated it was a switch. He changed the switch and still, it did not spin correctly. He then proceeds to state that it is another part, which again, it did not do the function correctly. He then proceeded to state that it is the clutch, then the transmission. The cost was raising to $519.00.

Maytag is the worst washer company. I owned my washer for two years and I had two different problems with it and now I have a 3rd. The first was the same day they delivered the washer, I needed a wire harness. I should have returned it then but I didn't. The 2nd was six months after the first one. A wire came loose due to the washer shaking and the 3rd, I'm not sure why it won't drain but the tub is full of water. I called Maytag and they really didn't care as long as they got their money. They referred me to three companies that fixes washer. Two of three was already out for this washer. If I didn't know any better I would think Maytag gets paid off for every customer they referred to these companies. I would never buy another Maytag Bravo or Whirlpool product. I'm very dissatisfied with their Bravo washers. They lost a long time customer.

I have had my washer and my dryer (model no. MGDB850WQ - serial no. MJ3311087), for 1 and 1/2 years. I have given both plenty of time and since the beginning, I have literally hated these products. This was a large purchase, so I feel locked into a terrible choice. I wish I had never bought these two items and will never use Maytag again. I will also never recommend these products to anyone. I do not like the new technology.

This Bravos washer and dryer saves energy for sure, but sadly, that is it. It does not wash my clothes and rinse them adequately. They are so twisted and wrinkled I have ironed just about all my clothes. Even my synthetics are severely wrinkled. The dryer sensors do not work. They never dry the clothes adequately. The concept was good in that they are compact and have a large capacity, but the design does not work. I was lured in and unfortunately, there were no reviews at the time but I see that everyone shares my sentiments. The washer and dryer are just not any good. Thank you.

July 2011, I bought a top loader Maytag washer from Best Buy. In October, after I had the washer just a little over 3 months, it quit working. Dead. I called Best Buy that said they only stand behind a product for 3 months and since mine was about 3 months and 2 weeks old, I had to contact Maytag to fix it. When I contacted Maytag, it took them 3 long, angry, upsetting phone calls before they finally made an appointment for someone to come look at it the next week. I was without a washer for 9 days and when the man came, he said it was "too new for parts". He would order a new latch (apparently, he thought it was not latched and so would not run), but it would take a while to get it in. He'd call me.

I purchased a Neptune front-load washer in November 2005. Now that it's out of warranty, there's nothing that Whirlpool can do for me. The front panel of the washer that surrounds the door has been rattling for a few weeks, so my husband took it off and found a crack on the top right section of the panel where it's bolted to the frame. There is a rust bubble where the crack started. We couldn't see any of this until he took it apart. The cost of a new front panel is $185 and the response from Whirlpool? They are “very sorry” that this has happened, but there is nothing that they can do. Oh, really? Well, I come from a long line of Maytag owners and there is something I can do: spread the word about the disgusting piece of junk I paid $1,100 for! This washer wasn't even made here - it was made in Korea and it's not worth $100! Note to Whirlpool: your customer service sucks!

We purchased a Maytag 4000 series washer and dryer in October 2011, and within 5 months, the main bearing failed. The Maytag repair person told us it was an inherent issue and to make sure we use HE detergent (We always have.). Maytag advised parts were not available for 3 weeks, so no washer after 5 months of use. The bearing failed a second time after 11 months. Maytag refused to replace the washer and advised it was repairable condition.

Not only did I buy a Maytag washer for the brand name and trusted longevity, but because they were always a good product in the past. When my Maytag EZ-Epic washer drum failed after only owning it for two years, there was no effort made by any associate to cover this under any sort of warranty at all. To replace this part, I was quoted so much money that I could go out and buy a brand new one for the cost of the repair for this faulty part. I am extremely dissatisfied with the way I was treated because the so called product was out of warranty and I will never buy a Maytag product again. Shame on Maytag for ever selling off to such a fraudster of a company.

After researching the top-rated washing machine in consumer reports, we decided to spend the extra cash ($930) and buy the top-rated machine. Spending almost double on a high end machine, you would expect this machine to last longer than three years. The motherboard needs to be replaced because it gets stuck on a UL code near the end of the cycle. Now, we have had two people come try to fix it, and they said to trash it and buy a new one. Only three years! If I had paid $300, I wouldn't be so upset, but that was a total waste of money for it to last less than any machine I've ever had. How is a consumer supposed to know what a good washing machine is if they spend extra cash for the top-rated machine and that one is still bad? The company should replace something like a motherboard that goes faulty when it had nothing to do with use. So unfair and frustrating.

I related my problems with a Maytag Bravos Washer a few days ago. A year and a half after I purchased the washer, it would no longer spin, among other problems. I was persuaded to call a repairman who diagnosed faulty electronic components which would cost me nearly $400 to repair. He confirmed that the washer was poorly built and strongly advised that I replace it. So, after paying him only $25 for a service call (he felt sorry for me), I did some research and bought a top-load agitator washer because the 'old-fashioned' machines actually do their job - they wash clothes! I was duped by the high-efficiency claims, low-water-usage of the Maytag which didn't wash that well when it did work.

Maytag Centennial 'eco conserve' clothes washer - I purchased a Maytag (non-agitating) washer, (model MVWC400XW) just about a year ago and I can't tell you how dissatisfied I am with this product. It does not clean the simplest of soil from garments. I have actually had clothes come out of the washer after a complete wash cycle, with dry clothes. They recommend putting soap in first, at the bottom of the washer and then load clothes; I have had clothes come out stained as a result the clothes sitting on top of the soap. I am requesting that I be able to return (have this washer picked up) from my home and replaced with a washer with an agitator or a compatible washer that actually washes clothes. I believe that this may qualify as a lemon with regards to California lemon laws.

I also bought a Maytag Neptune MAH5500BWW and matching dryer model #MDG5500AWW in 2001 and within a month, I called Sears and Maytag. I told them about the terrible odor and mold growing. The repairman said it is normal and told me to use Tide detergent once every two weeks. The dryer had a major breakdown and I had to buy a whole header with all the electrical components. I too bought the brand name Maytag due to a good reputation that Maytag had. I never received a recall notice or anything from Maytag. I will never buy Maytag products again. I found out from a salesperson at Sears that Maytag was sold to Whirlpool. The salesperson said the reviews are terrible for Maytag products especially for my models. I will never buy from Sears, etc. What can you do for me? Maytag and Whirlpool need to take their responsibility for their products! I am truly lucky I did not buy a plane from them. I and a lot of people would be dead.

I am writing for your assistance with an ongoing problem that I am having with my Maytag Series 2000 front-loading clothes washing machine. I am, frankly, astonished and frustrated beyond any means of coping with the response I have gotten from Maytag about the lemon washing machine that was sold to me. As I have never before had any sort of reason to complain about any major appliance purchase (nor about any car or house purchase), I’m not yet sure of what avenues are available to me. It seems prudent to inquire of your office before getting a private attorney to help me with this. The following is my situation:

The washer worked great for about a year and a half. Now out of warranty, it sometimes does not complete a load (clothes are still dirty and partially dry). If it does 'complete,' the clothes are soaking wet or not clean at all. It's a struggle to get it to spin at all, which I attempt by resetting to spin again. It takes hours to complete a load by playing games with this piece of junk. This last time, however, no luck at all - the load was taken to a laundromat to finish! Based on what I have read, my problems are typical and so, I am not going to waste time or money calling a repairman. I have not abused this machine. It was only used once or twice a week, correctly installed and correctly operated. This piece of junk cost me almost $800 and now, I have to replace it (not with a Maytag!).

I purchased this new Maytag washer (Model # MVWC300XW, Serial # 12621033) from Hahn Appliance Warehouse in Oklahoma City, OK 73107 on November 23, 2011. It is less than six months old, and the transmission has gone out. Hahn advised me that they had to go through Maytag Service, and they would only replace the part. I contacted Maytag/Whirlpool Service Corp. directly and spoke with a manager named David, who informed me he was sorry but would not authorize a refund or exchange for a better product because this was the first service call. I am very dissatisfied with this product and with the service standards that Whirlpool/Maytag offers on their products. If I were to sell a product that I knew has had numerous complaints, I would pull that product from my line offering and make either a full refund or replace with a higher level service product.

Maytag Centennial 3.4 top-loader was purchased at Home Depot. It has never worked yet. On 4/28/12, the third weekend, I sat home for the servicemen to fix this junk machine. The first two times, the machine didn’t work ten minutes after they left and today they went to the wrong address. I have much more important things to do than to sit around and wait for someone to figure out what is wrong with this machine. It would have been cheaper for me to junk this brand new machine and buy a washer from a company that makes washers that work!

I do not like this Maytag Centennial Washer at all, I have had it for a year and a half and it just does not perform good at all. Most of the time the clothes still come out with dirt on them but what I am most mad about is the fact that it keeps leaving bleach spots on my clothes, several washes after I use the bleach. I will definitely not recommend this washer to anyone.

I purchased a matching set of Maytag Neptune washer and dryer about 6 years ago and the washer is junk! It sounds like a jet is landing in the laundry room. The repair man said it is not worth fixing - bad bearing. I am not happy!

The control (computer) stopped working. The Maytag Centennial washer would not turn off. I had to unplug it from the electrical outlet to get it to stop. The repairman had to replace the computer panel. He said it had burned up. I bought this machine from Lowe's on January 11, 2011. It lasted 15 months and cost me $265 to get it repaired. I called Lowe's and because I did not buy the extended warranty, they would not even talk to me. When I pay about $500 for a washing machine, I expect it to last longer than 15 months! I will never buy another Maytag appliance! Customers beware: these products are a bunch of junk. Even the repairman told me so.

Two years old, single person owned and will not operate - At 2:00 am, April 25th, 2012; I went to take a load of laundry out of the washer. It was still full of water and would not operate. I am a single person. I do not do load after load in two years. In fact, I was doing a weekly load of clothing, nothing large. I paid close to $1,000.00 for this unit. This sucks and why only one year warranty? Are you Maytag? A Youigo car would run better than this. And they are built cheap.

My Maytag Neptune washer was purchased last October 2010. In the past few months, the washer has been making a loud noise when spinning/washing. I had a Maytag repairman look at the washer, and all the barring, etc. needed to be replaced, which would have a cost of over $450.00! I am very upset with this outcome and just looked into it and found that this washer had recalls that the consumers were not properly notified about. The lack of recall communication is inexcusable, especially since I even went as far as to buy a 3-year extended warranty and still was not notified.

I bought a Maytag Bravo washer 11 months ago, and I have had nothing but trouble with it. I have had it worked on twice, and now, Sears is sending me a new one, because it is broken again. I would rather have my money back, go somewhere else, and get a new washer. I will never buy anything from Sears again. They could not send a person out for other repairs for 1 week. Then they would have to send out for parts, because the drum is peeling on the tops. So that means more time to wait for parts to come in, and the machine is not spinning out. The cycles are not washing right; sometimes, they wash a cycle 2 times.

After 9 months, the $850 Maytag Bravos started making extremely loud grinding noises during agitation cycle. We had 5 repair tech visits from A&E Repair, Maytag's national repair vendor (and several cancellations + unscheduled visits by same). Each tech said a different part needed to be replaced requiring weeks of waiting for parts deliveries and getting huge boxes delivered to our office and dragging them home since my husband and I work for a living and are not home to accept large parcel deliveries. We had to unpack the washer basket in order to get it into our car and saw it was completely damaged. After 4 months of tech repair visits, using my home as a repair shop, forcing me to take days off from work and still no resolution to the problem, I was finally able to get Maytag to replace the machine.

I purchased the Maytag Neptune set in 2004 and was not informed there was a class action lawsuit and was never notified. When washer quit working, I called Maytag who sold me a $300 service contract. They came out and said they couldn't fix the washer and I needed to buy a new one. I paid a fortune for this piece of junk and now have to spend another $700 to get a new washer. I will never buy Maytag again. How can they get away with selling washers that are on recall and involved in a lawsuit?

My washer has always had an odor, and I clean the gasket. It gets mold on the gasket and smells horrible! Now for my dryer, it has 3 baffles inside that helps turn and fluff the clothes, and 2 of mine have broke off. And that results in clothes that look like they have been in the dryer for weeks. And I take them out as soon as they are done drying.

I purchased a Maytag Centennial Top Load Washer in February 2012. I wish I had understood the workings of the washer before making the purchase. I am not at all happy that the lid locks as soon as the washer starts and unless I push a button to get the lid open. I cannot open the lid to maybe add more items or check to see if the water amount is sufficient or too much. I have no idea how much goes in for each water level. Of course, I cannot take water out but I could put more in if I see it is not enough. And after learning the water levels, I would know just how to determine the level I need. Some man must have designed the panel. Otherwise I am satisfied. I really like the large load capacity. I originally thought I wanted a front load to get a large capacity but this suits me fine.

This is my second washer in less than 5 years, going third. No customer satisfaction. Maytag/Whirlpool don't care, Customer Service doesn't care - all I hear when I call is, “too bad”, “so sad”, “call a repairman”, so you can spend another $100.00 plus. I hope this doesn't happen with someone else's brand when we buy it. Shame on such a big company.

My Maytag Neptune washer also has a problem with mold build-up and now the door lock assembly is totally gone. I was unaware of the class action suit or I would have joined. I am just disappointed!

Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was used only twice a week. It now requires repairs worth $991.36. All Maytag reps say is "I am sorry, there is nothing we can do." Isn't there a lemon law for major appliances?

I own a 2004 "Neptune" front end washer that I've dealt with the terrible smell of stagnant water since I got it. Now the motor went and I was told I need a new washer even though the product warranty information clearly states the motor is covered for up to 10 years. The repairman told us that the motor that's in my machine is no longer being manufactured. How is that my fault? I do not have another $800.00 for a new one, which is now not even a lot of money for a washer. I've already bought 2 washers since I built my home 14 years ago. It's just not right!

We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.

I purchased a Maytag washer and dryer (Bravo series) in February 2011. The top edge of the drum in the washer is fraying. I contacted Maytag about the issue and never heard back. Now my dryer is not drying clothes. It feels like there is heat, but after 1 hour, the clothes are all hot and steamy, but still really wet. Our previous washer and dryer was over 10 years old and had no issues whatsoever, we just decided to upgrade to an HE W/D and now after just 14 months, the dryer doesn't work. They don't make them last anymore.

I bought a Neptune Washer in 1999. 6 years later (2005), it started making the "747 landing" noise. It was implied that somehow it was our fault, maybe, something from my contractor husband's pocket. After all, it was a Maytag, and surely there could be no design or engineering flaw! (My daughter still has 34-yr.old one.) We were told the repairs would be so expensive. It would be wiser to buy a new one. Foolish me, I bought another Neptune to match my dryer. Of course, now this one has the same bearing problem and again it's cheaper to buy a new washer. I am angry and not sure how to proceed. Any washer, but especially a Maytag, should last more than 5 - 6 years. I should not have to buy my 3rd washer in 12 years. And if I do, it certainly won't be a Maytag!

My Maytag Neptune had an outer tub bearing fail. I emailed Maytag and a representative called me back and made an offer to repair it with a $299.00 extended warranty. I was recently laid off and felt I could afford, however, I surmised it was all I can do. I can't buy one for that. Well long story short, the tech told me all they will pay for is $350.00 and parts are much more! I had to call them and they said "good news, we are going to give you a check for $174.00". What? I just gave them $300.00. I am livid.

I live alone and bought this unit for long life. After a few short not-used-much years, my washer sounded like a 747 was landing in my laundry room. I am a maintenance person, so I did a bit of troubleshooting and narrowed it down to the bearings installed in plastic on the outer tub that failed. My cost was $600.00 to $750.00, parts alone. It still worked, just very noisy on high spin.

First of all, the hoses that came with my washer leaked and were cheap made. My husband put the hoses from my old washing machine on the Maytag. Then, I hadn't had my Maytag washing machine but about two months when I had a problem with the mixer. I had to turn the hot water connection off in order to wash in cold water. When I called the store to explain the situation and ask if they had their own serviceman, the person I talked to made me feel like a complete idiot. He said in his twenty something years of selling Maytag's, he had never heard of such a thing. Anyway, when a serviceman finally came, he also had to replace another part due to a recall. Now, my washer is right at four years old and is leaking from under it. My husband checked the hoses, and they are not the problem. I bought a Maytag thinking I was buying the top of the line but I guess I was wrong. I will not buy another one nor recommend them.

I can’t seem to get any help with my dryer. I have replaced the drum 2 times and thermostat 3 times. Model number is mde9700ayw. Serial number is 13229569gp. I simply want a new dryer that works.

Unsafe Maytag - We have had lousy service from our last purchase of a Maytag Atlantis washer and dryer. The washer failed after 14 months, and since it was more expensive to repair it, we replaced it. I needed to do a simple repair to the dryer today, and I had to take the front of the machine off. I found the inside too so full of lint. I believe it was only days away from catching fire. The blanket of lint I removed from the top of the heating element appeared to be charred and black, a fire ready to start in my opinion.

The washer does not clean clothes. Thank goodness I bought a 4-year warranty because they have been out 4 or 5 times on washer alone. The dryer is now squealing and shuts off (a safety feature I am sure). The repair person replaced the pulley system and one belt, it still squeals and shuts off. I called the Maytag CEO's office and talked to a machine. Some really nice lady called me back and said she cannot do anything to help me. They have no consumer person to help you and troubleshoot with you. The washer is rusting, it is an inside washer. I live in SE, Texas and they told me it was due to living close to the coast. Well, I've had GEs that never rusted and in fact, the problem is really with all the HE washers. I hate them. They do not clean clothes. I will never buy another Maytag or Whirlpool product again.

Every time I do a load of wash, it comes out looking like I slept in it. It is so wrinkled you can't even iron it all out. If the load gets off balance, you have to wring it out by hand because you can't get it to spin again. I did a load of flannel sheets and it went off balance, wringing sheets out by hand is enough to make a person want to send the machine back and get an old-fashioned wringer washer. I hate this machine without an agitator. I have always used a Maytag washer, but I would not recommend this to anyone.

When I bought Maytag Neptune top-load washer, it lasted three months. I had to have the rockers replaced. Three months later, the lock switches went bad. Six months later, the main circuit board went out. Thank God it was under warranty. I've had this ** washer four years and it broke down once again. I don't have any warranty and the money. They want to fix it. I'm going to go out and buy something else. Piece of junk. It makes no sense. And when the first situation arose, I did ask if it had been recalled and of course, they said no.

I have a front loader dryer, model number MAH5500BWW, serial number A9147862ec. All of a sudden, I found water on the floor and after opening up the front door, I see where around the part that sticks of on the inside of the door, there is a big piece of plastic that has broken off and cracked all the way across the bottom of the door and is missing. It is allowing the water to leak down the front of the bottom of the washer and onto the floor.

I have a bearing going out. The Bravo washer makes a terrible noise. Now, they tell me I need a new tub/bearing. This repair will cost me more than $250.00 plus service calls. This is the second repair that I have had on this machine. It is only 4 years old. I use it twice a week. I will not recommend Maytag to anyone and I will never buy another one. They should check the internet for complaints and realize that there is a problem.

I purchased the Maytag Bravos washer and dryer in September 2010, before moving to Washington. After a few months, the washer broke and had to have a repairman out twice to fix. It never would wash a blanket without stopping with error messages. He told these were notorious for problems. Now our dryer is leaking and not drying. I checked the vent hose and water and some wet lent are inside. In moving the dryer, I can hear a piece rattling around inside. From research and other posts, it sounds like it's a broken pulley system inside. Maytag is junk. Customer service is terrible! I bought this unit during a veteran's day sale at Lowe's, using my veteran discount. Obviously, Maytag has no problem ripping off veterans or anyone else based on their horrible customer service. I will be actively posting as many negative online posts and videos about my experience on every forum and veteran site I can. They are horrible! Stay away from Maytag!

Ten years ago I bought a very expensive set of Maytag Neptune Washer MAH5500BWW and dryer units with the single all-in-one pedestal. The washer starts sounding like a freight train during the fast spin dry cycle. A service tech came out, turned it on, listened, told me it is bad outer tub bearings going bad. And the price to fix is $846. It's essentially a throw-it-away deal. The tech says he has done hundreds of these and it's a 3-hour major tear down, the bearings are press fitted and you essentially buy a new outer tub instead of replacing the bearings in the old one. Maytag went out of business and was bought by Whirlpool. What a piece of crap and to think how great Maytag once was. Now I have a dryer and a pedestal that probably won't fit any other washer brand.

I spent over $600 dollars on a Maytag Bravo 300 series. The washer has cost me over $300 to fix the latch and 2 months later, it will not spin. I would recommend to anyone not to buy a Maytag product! Garbage! I had a standard Kenmore washer that lasted over 10 years without a problem, paid $300 and still sold it for $100. The funny part is that I sold it to my brother who still uses it regularly and has not had any problems. So what is money worth? Your call.

The machine dries out the clothes so tight that they are full of wrinkles. I am so dissatisfied with this machine, I spent almost $600.00 for this and this is what I get. I also end up with fabric softener all over the clothes. I use the Downy Ball and I just took out my black pants to find blue all over them. I contacted Home Depot where I purchased the machine. They said to get a hold of you. All I want is get a different machine, not an HE. This is beyond anything. Someone should have to put up with, can you help me?

I bought a Maytag Bravo washer and dryer 18 months ago. While taking clothes out of my washer, I noticed that the plastic collar above the washtub was shredding around the edges. I called the manufacturer about it. Because it was more than 12 months old, they refused to do anything about it. I feel that shouldn't happen so soon after purchase. I'm a single person and don't do that much laundry. The piece should be made of something more durable. I will never buy another Maytag product. Is there anything further I can do to pursue this?

The Neptune Front Load Washing Machine I purchased in December of 2007 started sounding like a jet taking off, about three months ago. The noise has become unbearable. The repair person said that the whole drum needs to be replaced and it is not worth fixing. Are you kidding me? This was an expensive washing machine and now we have to get a new one? We cannot afford to get a new washing machine. We need an explanation of why this would happen and from the other complaints I have read on the Maytag website, we are not the only ones. This is the second time something has happened to this washer, the first time, it was under warranty (only a few months into the purchase and the pump was bad and was replaced). What is the company doing to help people with this faulty machine?

Front load washer unit does not respond to control inputs. I have called Maytag service and support. One can find a repair or maintenance manual. I'm in a smaller market so there is limited service. Maytag service and online support is terrible. "Maytag stores" are fronts for independent service companies. It's probably okay, but misleading. Everyone wants to order the main controller board. It would be good to have a maintenance manual.

I have a washing machine that I purchased in August 2010 that is not working. A certified Maytag technician came out and informed me that the shifter assembly went bad and needs to be replaced. The machine is only 19 months old and they are telling me it will cost $352.25 to replace this part. I only paid $549 for the machine. This was a poorly manufactured part and a very expensive repair for a newer machine. This part did not give out to normal wear and tear. I just spoke to a supervisor at Maytag customer service and she said Maytag would not replace the part or offer any kind of discount. I am so disappointed in this answer and type of customer service from a major corporation. I am willing to pay for the labor (not that I should have to), but had hoped Maytag would at least help with the cost of the part. Basically, I'm out of luck because the machine is no longer within the one year parts warranty. I will never buy Maytag again.

I purchased a Maytag Centennial washer and dryer on February 4th. It was delivered on the 11th. I am dissatisfied with the performance of the washer. I use the same amount of detergent and fabric softener as I did for my 15-year old Maytag washer, but the wash is not as soft as with the old machine. Also, the wash when finished appears to be a lot wetter. What is wrong? What else can I do?