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Maytag Washers & Dryers Reviews

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About Maytag Washers & Dryers

Maytag offers washers and dryers designed for reliability and heavy-duty performance. Its product range includes front-load and top-load washers, as well as gas and electric dryers. Since 1893, Maytag has focused on creating appliances that hold up to rigorous use, featuring user-friendly controls, strong motors and extensive wash cycles.

Visit www.maytag.com
Pros
  • User-friendly controls and features
  • Quiet operation during cycles
Cons
  • Frequent mechanical failures reported
  • Poor customer service experiences

Maytag Washers & Dryers Reviews

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    Page 15 Reviews 1880 - 2030
    Customer Service

    Reviewed Aug. 13, 2015

    We purchased our Maytag Elite dryer almost a year ago. Began to have problems with it several weeks ago. We first tried to correct the problem through the store where we purchased it. After three failed service repair visits the technician recommended we call Maytag directly. We did. Another service appointment was set up. The repair guy determined there was nothing wrong with our dryer (?? It wasn't drying on one of the heat settings!!) but said he would come back and replace the front sensors anyway. After he left I called Maytag again. Explained why I was frustrated. I was told that since the repair guy said nothing was wrong with the dryer there was nothing further they could do for me. Further attempts at repair had to be at my expense. I was incredulous to say the least. The dryer doesn't function properly on the normal heat setting, but because the repair guy can't find the cause I am therefore just out of luck?

    I will never, ever purchase another Maytag product. I am shocked that they will not stand behind a product that is still under warranty. After only 11 months of use I am stuck with a dryer that will only dry on high heat?! How can a single service visit by their repair guy (whom is on their payroll) be the final say? No second opinion? Is he infallible? Simply unbelievable.

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    Reviewed Aug. 11, 2015

    I bought my Maytag in 2013. It worked fine at first but for the last year it isn't getting clothes clean. In fact, some look like they've never been washed. I have to run the rinse cycle 2-3 times and they still seem somewhat soapy. The washer still leaves clothes drippy after running the spin cycle. It takes 2-3 hours to complete a small load. I wish I had my old Kenmore back. It worked fine for nearly 20 years!

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    Staff

    Reviewed Aug. 11, 2015

    Just got a Bravos Maytag commercial washer. Washed two throw blankets and the washer has a see-through window on top, and I could see that the blankets didn't move on top. How are clothes supposed to get clean if they don't move? It also took an hour and a half for one load. What you are saving on water you are wasting on electricity. I personally don't like them for those reasons. I appreciate the company in my town (little known), they let me return and get the old agitator type with NO sensors. Just love the agitator, might wear on clothes a little more but at least I know they're clean!

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    Reviewed Aug. 11, 2015

    Ran washer with extra rinse and clothes came out with dry spots. The only way to get clean wash is to wash everything on bulky/sheets. We lost every appliance in Sandy. If I had known the machine was so-called water saver I never would have purchased it. I was in a hurry. I hate the machine.

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    Staff

    Reviewed Aug. 10, 2015

    I have a Maytag Performa washing machine (model no. PAVT234AWW) and called the Maytag parts department to order a plastic pulley for the main drive motor. I was told I would have to purchase the 189 dollar motor just to get the plastic pulley. After two days web searching and calling local appliance stores I found that Whirlpool who uses the same drive motor sells the pulley (part no. 21001108) for 9 dollars. The Whirlpool pulley is even made out of stronger plastic. I just wonder how many Maytag customers have had to purchase a drive motor like I was told I had to by Maytag just to fix a 9 dollar pulley. I got lucky and my problem was solved, but only because a local store happened to have this particular problem so frequently that they were able to help me out when Maytag should be the ones helping out their customers better. Thank you for your time.

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    Reviewed Aug. 10, 2015

    I wish I would have read reviews before I purchased this washer, but I was in a hurry to get a new machine. Maytag has a great reputation and we went on that!! My Bravos is 2 months old and we have been away for a month! What a disappointment so far. What I've noticed is all my dark items have residue on them, and today some of my light clothes came out looking like there is grease on them. I'm afraid it's going to wreck more clothes! Does anyone know if there's been recalls on the Bravos XL washing machines?

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    Customer Service

    Reviewed Aug. 9, 2015

    I purchased a Maytag Bravo XL from Lowe's. I've had nothing but trouble with it since day 1. I called Lowe's and they said the hose that was placed on it was the wrong hose because I cannot use the the BULKY Cycle. It's easily to off balance and shakes the house. I'm continuously having to restart it, it just stops and blinks without any codes showing, on all cycles. I paid $1,000.00 for this washer and will not purchase another Washer with sensors. The life span of the digital washers without agitators are maybe up to 3 years, if that. My last washer was a Whirlpool Cabrio Top Loader and it did the same thing. No More for this mom of three children, the older generation of Washers lasted TEN years or more!!!

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    Installation & SetupPrice

    Reviewed Aug. 9, 2015

    I purchased the Bravos X washer approximately 13 mos ago. Washer was noisy and has deteriorated since installation. I questioned the ability of a non agitator appliance getting close clean but was assured it would. Not the best if clothes are just moving against clothes. The machine had a difficult time in between adjusting to wash balancing a 3x event upon starting. It leaked intermittently during spin cycles and stopped due to unbalanced loads, sometimes refilling and stopping again. Now it won't spin at all, circuit board problems! This is my first and last Maytag. The company will most likely not balance/compensate on the purchase price (like the Bravos X) because it is beyond the 12 mos warranty.

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    PriceReliability

    Reviewed Aug. 8, 2015

    I bought the top of the line Maytag washer. I was told they have "improved" their washer so that it no longer requires an agitator. I was also told the new machine "saves" you money by using less water. It has a sensor so that it only puts the water needed to "clean" your clothes. Instead of filling up with water and having the agitator to stir the clothes around, this new and improved machine puts a small amount of water in the machine and vibrates. The end result? All of the dirt and debris gathers in small pockets and sticks to your clothes. In order to save water the sensor only allows a small amount of water to enter the machine to rinse your clothes.

    When you consider how many times you have to go back and rinse your clothes before you get the caked on dirt off of your clothes, it's costing you more money, more time and more aggravation. Oh yea, the maintenance man was out three times before the machine was a year old. The last visit was to replace that fine Maytag motor that was less than a year old. I have pictures that show my clothes with caked on dirt and debris on them after they have completed their wash cycle. It is HORRIBLE!!!

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 8, 2015

    I bought the Maytag Bravos XL 5.3 washer because it was advertised to conserve water and it was a good brand, but it was a horrible mistake to buy this washer. The washer barely uses any water to clean properly and it hardly moves any of the clothing. The only thing that does move is the clothes at the bottom while the clothes on the top stays still.

    After using it for a day, I decided to return it back to Home Depot where I bought it, but they did not accept it and told me to call Maytag to return it. I called and the person who answered gave me different numbers to call. After going through ten different numbers, I finally received someone that could help me and they told me that I could not return the washer. They told me that the only way to return it was if there was a mechanical problem with the washer. It is extremely frustrating because I paid over $800 on this washer and now I'm stuck with this garbage because I can't return it. I recommend everyone to not buy this washer otherwise you'll get the same problems I am getting. I have to manually stop the washer and move the clothes by hand.

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    Reviewed Aug. 7, 2015

    I purchased a Bravos washing machine 3 years, 9 months ago. It has stopped working, bad bearings. How can a major appliance fail after three years for bad bearings unless the bearing were bad to begin with??? The repair man knew by the sound the problem was bad bearings. The washing machine sounded the same as it always had, which means the bearing were bad from the start. My first washing machine, a Kenmore, lasted 21 years and a few months. How can you produce such a terrible product and expect I as a consumer would buy another Maytag product or recommend a Maytag product? Not to mention what will now enter a landfill someplace, terrible!

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    Reviewed Aug. 6, 2015

    Purchased washing machine, with insurance that was offered to me 9/17/10. May 2013, control panel went. June 2013, dial switch went. July 2014 washer motor drive & belt drive had to be replaced. August 2015 is broke again. Will never buy Maytag again.

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    Reviewed Aug. 6, 2015

    I purchased the Bravos XL washer and dryer combo 2 years ago. Dryer is fine, but washer was EXTREMELY noisy from day 1 and has gone downhill since. It would leak during spin cycle and frequently stop due to unbalanced load, refill and stop again. Now it won't spin at all! We have checked to make sure it is level, it is. I live in a very rural area and it's very difficult to get repairmen to come out. This is my first and last Maytag for me.

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    Reviewed Aug. 5, 2015

    I bought a Maytag washer from Lowe's and bought the extended warranty. The warranty expired but Maytag is not taking responsibility for the lemons that they sell. I have seen many reviews stating that the bearings went on the washer. This is what happened to me and it happened twice already. I spent 798.00 on this washer thinking it would last for more than 6 yrs. They offered me a warranty for 368.00 or to purchase another washer at a discount price. Of course I refused but I want everyone to be aware of Maytag Washers - not worth the money.

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    Installation & Setup

    Reviewed Aug. 5, 2015

    Purchased washer in Nov. 2014. Remodeled house. Moved in on May 2 2015. This washer failed in just 3 washes. Pump froze up. Now it is august 5 2015 washer did it again. Model MVWC200BW. It appears this will be the 3rd pump. There seems to be something here. If it stays together in order to keep this washer I have to buy extended warranty. THESE PUMPS COST 100.00 PLUS INSTALLATION. MAYTAG don't seem to see this as a problem but as a consumer it is very well a problem. I am a electrician by trade and deal with pumps and motors ac/dc. This is a problem.

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    Reviewed Aug. 4, 2015

    I purchased a Maytag Bravos HE top loading washing machine two years ago. The clothes hardly get wet enough to get clean. It leaves a residue on dark clothes and the basket goes unbalanced at the drop of a hat. Whatever you save in water, you spend on electricity because a cycle takes twice as long as a conventional washer. It goes out of balance and bangs the machine enough to walk it across a room. I purchased this machine from an appliance store, not some discount house. I have had machines last 20 years and this one is shot in 2. I will never, ever purchase another Maytag, Whirlpool or KitchenAid product again ever.

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    Customer Service

    Reviewed Aug. 3, 2015

    Our Maytag lint trap started falling apart a few months after we received it. Call Customer Service to get a replacement due to the product being faulty. The answer that I got from Customer Service: "We sell you a new one". Poor customer service, faulty product. Don't buy dryer from Maytag.

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    Customer ServicePricePunctuality & Speed

    Reviewed Aug. 3, 2015

    Front load washer is four years old. Approximately two years after owning the washing machine it started burning and ripping our clothes. Maytag sent someone out to repair at no cost. The problem stopped. However, approximately two years later it is happening all over again. Thus, there is either a deficiency in the Maytag product or the repair has failed. Maytag will only repair at our cost. True, the washer is four years old but the same problem keeps happening. Plus, that is not a long time in the life of a washing machine. The customer should not be held responsible for a recurring problem with their product. The front load washer and dryer were very expensive. We will NEVER buy Maytag and we will continue to share our disappointment to whoever will listen. It is shameful that Maytag says they stand by their product but when it's put to the test Maytag completely fail. Double thumbs down for Maytag and customer service!!!

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    Price

    Reviewed Aug. 2, 2015

    This machine doesn't wash your clothes. It leaves them dry & the agitator sucks too. I am so annoyed. I just bought them & had them delivered 7/27/15. It has only been a few days & NOT satisfied. Overpriced over $800 for it & it's crap! Same with the Bravo dryer, it takes forever to dry. I wish I still had my old washer & dryer (had them for 7 years, NO problems). Very unsatisfied. DON'T buy these, they are total CRAP!

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    Installation & Setup

    Reviewed Aug. 1, 2015

    My daughter purchased this washer and matching dryer as a set from Lowe's about 4 years ago. It was one of the few with an agitator and that is what she wanted. After using the washer for the first time she was very disappointed to find that the shortest cycle took over an hour and that the locking lid feature couldn't be bypassed. A few weeks ago the washer began gushing water onto the floor which flooded the basement below. She had purchased an extended warranty which was due to expire the following week.

    She called Lowe's and scheduled a repairman. He finally came 2 weeks later and used the Internet to help him diagnose the problem!!! We could have done that. He decided that the control panel was only allowing the agitator to turn in one direction during the wash cycle. So essentially it was spinning a tub full of clothes and water causing lots of water to overflow the tub onto the floor. Needless-to-say he had to order a part and can't return for over 2 weeks to install it. IF this is even the problem! He also said he couldn't disable the locking lid feature! If my daughter had been able to open the lid when the problem started she would have known more about it.

    We are thankful her machine was under warranty but she will have been without a machine for almost 2 months when and if it is fixed. This is completely unsatisfactory for a gently used 4 year old washer. The dryer takes forever to dry also. If you are buying Maytag based on how long your grandmother's machine lasted, you will be disappointed! This washer caused so much damage we had to file a homeowner's insurance claim!

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    Customer ServicePrice

    Reviewed Aug. 1, 2015

    I have always bought Maytag products, but I will never buy another one again. This washer is the worse. It never has gotten the clothes clean and it is so loud. It has gotten worse. I called someone out to look at it and now am being told that the bearing is going out. We haven't had the washer for two years. The cost to repair is going to cost us $574.00. That is crazy. We are going to let it go out and buy another washer, but NOT a Maytag. I will do my research before buying a new washer.

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    Reviewed Aug. 1, 2015

    Have had Maytag HE washer for 4yrs, so far it has broke down three times. I contacted Maytag and they asked if I had bought extended service contract? No I paid $700.00 for this washer and had expected it to work a little longer than 2yrs before seal in door is cracked. Would NEVER buy another HE or Maytag product again!

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    Customer Service

    Reviewed July 30, 2015

    My old Maytag is still working after 20 years but my husband surprised me with a new pair! Washers is just pure junk. Not enough water to hardly wet the clothes. They just rub together and get worn out looking, towels are rough and not soft but my biggest complaint is the AWFUL wrinkles! I have to iron everything! Only had it 3 days, called Menards and asked if we could return for an exchange or upgrade and they said no. If this is the best American Made has to offer, then I will look at the Samsung! Shame on you Maytag. Not one good review on here and you do nothing to restore confidence in American Made. I will spread the word - NEVER by a Maytag or an appliance from Menards. Neither one stands behind the piece of junk!

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    Reviewed July 29, 2015

    Our Maytag Bravos XL machine will not drain or spin. The service repair person said we needed a new RPS sensor kit. We paid $365.00. As soon as he left we got the same error message "F51." Now he says the whole basket has to be replaced, an additional $300.00. We've only had the machine one year and six months and we don't do a lot of washing. It's just me and my husband! I have been a Maytag user all my life (I'm 62). This is the worst machine I have ever encountered! The whole design is flawed!

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    Customer Service

    Reviewed July 28, 2015

    We purchased a Maytag Bravo in 2011. With only three adults in the house using it for regular clothes washing, we were surprised when we had to call a repairman and the charge was going to be over $500 to fix the transmission and clutch. We had the same problem as described in many of the other comments, i.e., door sensor would not work properly and machine would not spin. Not even worth it to fix. Word is that Maytag is made by Whirlpool and if this is true, it would explain the disappointment. We have replaced more Whirlpool appliances than I can count. Never again Maytag!

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    StaffReliability

    Reviewed July 28, 2015

    We have had Maytag washers in the past, and they always worked well and were reliable. Not so with the Bravos washing machine. It is by far the worst excuse for a washing machine we've ever used. It does NOT clean clothes. It merely ingrains the dirt more into fabric. In four years, we have complained repeatedly to Maytag to try and get some kind of remedy to no avail. Maytag is simply not interested in standing behind their product. So now, after two generations, they have lost us as customers forever and we are telling anyone who will listen; DO NOT BUY A MAYTAG WASHER. They are terrible and not what they once were.

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    Reviewed July 27, 2015

    The Maytag Bravos XL washing machine has a difficult time getting clothes clean. The glass top allows a person to watch the clothing being washed. After one watches this for 5 minutes, it is quite clear that the clothes are not being washed properly. Clothes frequently end up dirty at the end of the wash cycles. I personally believe the design of the agitator is so poor that it is not capable of moving the clothing around to come clean.

    The tub is a large 4.5 cubic foot capacity, but because it uses so little water it simply doesn't function as advertised. Often there is residue on clothing, simple stains like dirt marks don't get removed. In addition to poor cleaning, the spin cycle is simply bizarre; clothes are twisted to the point that the wrinkles created during this cycle will not come out during the dryer phase of laundry work. I am completely unsatisfied with my purchase and regret not researching this more prior to purchase. I am baffled that this product could actually make it through quality control at Maytag. I have had one service call under warranty to fix the lid not locking. This repair was completed with satisfaction.

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    Reviewed July 27, 2015

    This is the loudest washing machine I've ever had!!! I ask the installer if it was suppose to be so loud & he said yes. The machines sounds like metal scraping metal when it's washing the clothes.

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    Coverage

    Reviewed July 23, 2015

    Washer needs new transmission at only 3 years old! Maytag's 10 year part replacement doesn't cover it. The company actually asked why I didn't purchase extended warranty, I thought I didn't need one. Bad bearings, it doesn't wash the clothes clean, $400 to fix it. Needless to say I'm buying a new washer and it will not be a Maytag, worthless piece of scrap!

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    Price

    Reviewed July 22, 2015

    Washer & Dryer had been great. Last week it would not start. After changing cord, and checking all fuses etc. had the Sears Repairman out. He says it is the circuit board, which comes as a kit with the motor, nearly $400 for the parts and $160 for the repair. Have to order, have no idea, how long it will take to get it. I now see something about a class action suit. I had no idea. I bought this new from Sears. I am not paying that to repair it. My old cheap Roper lasted 15 yrs. I have only had this maybe 8 yrs. Are these prices real??? I have estimate in writing.

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    Reviewed July 22, 2015

    I purchased 3 top-end Maytag products in January 2013. The items were a washer, dryer, and refrigerator. The refrigerator has needed repairs twice and now the washer started leaking. I have had cheap washers from other companies last over 10 years with no issues. The Maytag man needs to wake up and get to work! Maytag's product quality is not what it used to be.

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    Customer Service

    Reviewed July 21, 2015

    I am, was, a loyal Maytag owner. The Bravos design, center hub, catches the clothes and rips the material. Customer service will only state damaged material is not warrantied. So I now have a washer that in addition to washing clothes rips them.

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    Reviewed July 21, 2015

    Only a couple years old. I will never buy "Maytag" again, ever. The bearings are gone and cost to repair is $452. Washing machines should last longer than a couple years. Also I washed pillows in machine and the plastic broke on the rim of the drum...really. Maytag used to mean quality.

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    Reviewed July 21, 2015

    Maytag Centennial HE Washer - Worse machine ever. Takes over an hour for a load of clothes, never clean. Had only for 18 months now, it won't advance past wash cycle.

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    Reviewed July 20, 2015

    We've had this washer for five months now and really regret buying it. It cannot remove even minor stains and often leaves residue on clothes, even with extra rinsing. I spilled coffee on some fleece pajamas and it took four washings to get the smell out.

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    Reviewed July 20, 2015

    Water saver feature is horrible. Never enough water. Doesn't get anything clean, even if you soak it overnight. I am buying a new washer and it won't be a Maytag.

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    Process

    Reviewed July 19, 2015

    This Maytag Bravos HE machine has the poorest design! It doesn't use enough water on the normal cycle so I always have to use the bulky load just to get the clothes wet. The old washers used to spin the water out thus keeping the load even. This machine drains the water first and then tries to spin an uneven load! When this happens the machine bangs loudly from side to side, stops, refills with more water and starts the whole process again until it fixes its problem or until you go shake out the entire load and reposition everything. Then it uses more water to start the process all over again. It takes twice as long to do a load of laundry.

    Every time I use it I say "I hate this machine!" This machine should have never been released without extensive testing. Maytag could have figured out all of their own problems and fixed them so we wouldn't be writing all of these bad reviews. A recall should have been done years ago and the problems all fixed. I will never buy Maytag again!

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    Verified purchase

    Reviewed July 19, 2015

    I have owned this washer for 3 years and purchased it to match the Centennial Dryer and because of its "advertised" commercial grade components. The washer has just now turned 3 years old and has never been abused but I have been told the drum bearings are going out.

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    Verified purchase
    Customer ServicePrice

    Reviewed July 16, 2015

    After only 3 yrs of normal 2 person family use my Maytag washing machine completely failed. The ball bearings in the transmission seized requiring the replacement of the transmission. At the same time the control panel failed yielding the machine completely unusable. The repair cost was more than originally payed for the machine, forcing me to purchase a new one (not a Maytag). Maytag said since there was no recall on this model that they could not help me. I bought the Maytag because of their claim of quality. This was not my experience either with the product, or the customer service.

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    Verified purchase

    Reviewed July 16, 2015

    350.00 dollars for repair on a 3 1/2 year old washing machine. Machine won't finish spinning and lid lock keeps flashing on and off and sometimes stays off. Never finishes spinning. A lot of complaints on this! This should be recalled! Always was a Maytag customer but no more!

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    Reviewed July 15, 2015

    Have a Bravo Quiet Series 300, does not clean clothes because on not enough water to wash with. Have to set it on "Bulk" to have it clean good enough. The way it agitate and rotate the clothes turns the wash into knotted pretzels (this also makes it harder to clean the clothes) which in turn makes the spin cycle vibrate badly. Cannot put wash in and leave because of this.

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    Reviewed July 15, 2015

    I bought the washer dryer combo. Dryer already broken. Washer is very loud when it changes gears. Would not recommend the washer or dryer.

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    Price

    Reviewed July 14, 2015

    So disappointed in Maytag - I have a 2013 Bravos washing machine that if I had it repaired again (less than a year after I had it repaired the first time and just over two years since we brought it home) the cost is going to two times the purchase price. And because it is just out of warranty Maytag is doing nothing about it, even though they know there is a flaw in their design.

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    Customer ServicePriceStaff

    Reviewed July 13, 2015

    MHW60X - I experienced a problem in May of 2015, and the repairman told me it was the master board, and he has seen this many times. He said that the MCU board goes out after 3.0 - 3.5 years!! This is exactly how old my machine was! The cost to repair this was almost what the machine cost, and this is unacceptable. I have had Maytag washers my entire adult life, and my prior one lasted approximately 20 years, but after this I am not sure I will consider another one in the future. To have a major part burn out soon after the warranty expires should not happen.

    I contacted customer service to find out the experience and reported problems on this model, but could not obtain any information, other than they have received calls about this model. I asked Maytag to reimburse me for the part - at a minimum, and they refused stating it was out of warranty and they could do nothing. Apparently they do not care about their reputation anymore, which is sad, since they used to be so well regarded!

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    Reviewed July 12, 2015

    Well I have the washer and dryer. I love the dryer, it is excellent! Now on to the washer. It tries to save water so I guess people in California would love it. I have a laundry room in the basement and one up on the top floor with the Bravos in it. I only do the clothes that are not dirty but a little smelly in the Bravos. Any clothes that are dirty I do in my 20 year old machine in the basement. Do not purchase this machine if you are under 5'6" because you will need a step stool. Everything I wash I do on the longest cycle because the other cycles do not get all the clothes wet. Think about what I just said. The machine does not get all the clothes wet. Do not purchase this machine. I really cannot call it a washing machine, but they look real pretty in the laundry room.

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    Price

    Reviewed July 7, 2015

    I purchased a Maytag Bravo Washer in October of 2011, I had a repair man come to check it since the spin cycle sounds like a jet is revving its engines in the laundry room. He told me that the repair cost is $493.50 to replace the transmission. The machine also has problems with the circuit board. The lid lock goes on and off and on and off so you cannot run the machine. Speaking to Maytag they just kept saying your warranty is over and we don't offer any assistance on the repairs. The machine cost $530.00 in 2011 and they think it's reasonable to have repairs more than the cost of a new washer. They said they had no complaints on the model. My repairman advised not to buy Bravo, Cabrio or Calypso models since they all have the same problem with the transmission and electronics. I think they should at least pay for the parts, the transmission is $300. And we didn't even price the electronic part of repair.

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    Verified purchase

    Reviewed July 7, 2015

    I have the washer. It has a bad sound when changing gears like grinding and there is no way it is putting enough water in it to wash clothes. It is a very loud and noisy washer, serial c42831812.

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    CoverageStaff

    Reviewed July 6, 2015

    Owned my Maytag Maxima front loading HE washer for just under 2 years. Went to turn it on one day and got an error code that I later found out meant the computer board went bad (a very costly expense). I called Maytag and explained that a $1200 washing machine should last more than 23 months and if they stand behind their products they should do something to cover this repair. Even after speaking to a manager they told me too bad they couldn't help me. But they would be happy to sell me a $350 extended warranty.... Never again Maytag/Whirlpool!

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    Price

    Reviewed July 6, 2015

    Washer was purchased at Lowe's under direction from staff... Great washer, environmentally better, less water consumption... Well washer is piece of crap. Activator is out, door stays locked, have to unplug to release every time used, water does not drain and cycles do not function or start. Lowe's no longer carries product and all other review on spot as to cost to repair... Piece of crap, loss of $600.00+. Could be used as target practice, best case scenario.

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    Reviewed July 2, 2015

    Bravos XL Top Load Washing Machine - Terrible product. I follow instructions to the letter and I would say 30% of the time the spin cycle goes out of balance with the machine "walking" across the laundry room... small room but nevertheless. We would never trust leaving the machine running and leaving the house for any reason. I only wish it weren't too late to rid myself of this product. You blew it Maytag.

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    Customer ServicePriceStaff

    Reviewed June 30, 2015

    I purchased this washer on 5-25-15. It was delivered on 6-2-15. It worked for 11 days. On the 13th, I called Maytag and made an appointment for it to be fixed. They said a technician would be out on the 16th to fix it. I got a call on the 15th saying the part they needed was not released yet so they would be out on the 23rd. The guy comes on the 23rd and diagnoses the problem. He says the machine has a bad motor and shock of all shocks. He doesn't have the part to repair it. They originally assumed it was something else and were wrong. Fantastic. He said he would be back on the 30th. I got a call on the 29th saying that, once again, the part needed to fix it was not released and that they would call me to make another appointment when it was available.

    I had enough. I originally purchased with Home Depot and called my original salesman. He told me he would replace the washer with any brand I wanted (I paid the difference in cost of course) but I was still relieved that he was willing to work with me. I ended up going with an LG. Lets hope that one works. I have 2 kids and have been having to go to the laundromat. I have to say that I loved the machine for the 11 days it worked! I would probably still have it if they had better customer service but I'm not going to continue to put up with them not having what's needed to fix this thing.

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    Reviewed June 29, 2015

    Purchased @ HomeDepot. Registered in 11/2011. It stopped working. Husband called Maytag. I overhear the conversation. He is being sold an extended warranty. Ha, stopped that. The product is not capable of lasting 3 years. Will talk about this every chance I get.

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    Reviewed June 29, 2015

    This Maytag bravo washing machine is the worst ever machine I have owned. I bought it new, and shortly after the 1 year warranty expired, I started having problems with it. I had a repairman come out. All he did was take out the trouble shooting guide, press a code, and wait. The machine told him that each function worked. Even though it did not work properly. He hid the trouble shooting guide inside the machine, so I cannot get to it. Now I have so many problems with this machine, that it takes me all day to do 1 load. This thing makes noises that I have never heard from a washing machine in my life. I would never buy another Maytag product, nor do I recommend anyone else to buy one.

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    Verified purchase

    Reviewed June 27, 2015

    Washer model mvwc200bw1 c43942055 -Worst washing machine ever! The clothes come out all twisted together, I can't even see how the washer works because the lid locks when washing! The sound the washer makes while washing sounds like it's barely even washing the clothes! I will never purchase any Maytag products and I wish I could return this one!! So disappointed, I'm sticking with Whirlpool!! Plus the clothes don't even get that clean!!

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    Customer Service

    Reviewed June 25, 2015

    I bought a Maytag washer about 4 months ago and the dryer the washing machine has went down a couple of times but I managed to get it to start again. This time it will not start back up. It just as a little water and stuff and will not lock and wash. It never gets the clothes clean and you have to wash them twice or at least a residue on the clothing.

    I hate this washer and I'm very saddened that Maytag will not come out - told me that they had to find someone. There was no one in the area that could fix my washer. It has been nearly a week now and no response from them. I'm going to have to buy another washer. I am so upset to spend nearly 800 some dollars on a brand new washing machine and it does not work. I think that was all the complaints that I have seen on this page so somebody needs to put them on the news and also someone needs to start a lawsuit against this company. Shame on you Maytag. Very unhappy with your product and you.

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    Customer ServiceCoveragePrice

    Reviewed June 23, 2015

    This washing machine worked great for just under 3 years. I noticed it wasn't draining completely. Per my appliance repair guy, the bearings were shot & it was going to cost over $300 to fix it. Called Maytag because my owner's manual stated I had a 10 yr warranty. Wrong. The warranty only covers the wash basket & the drive motor. Look on Maytag's Facebook page & you will see pages & pages of complaints on all of their appliances. Refrigerators, washers, dryers, if it's got a Maytag name on it, it's broken. Many of these appliances worked for only a year out two before they bit the dust. I went to Maytag's fb page & ranted about their poor quality products & Maytag's refusal to stand behind their products.

    Know what happened? They sent me an email stating that they'd reviewed my case yet again & there was nothing they would do. Then they blocked me on fb. Yep. Please please before you buy any Maytag/Whirlpool/KitchenAid product, please don't! Save your money & buy another brand. All Maytag will do is send you a form letter telling you they understand your frustration & you can email them your info, they'll investigate & get back with you. When (if) they respond they'll tell you there's nothing they can do. Basically you are sold, too bad, so sad. I now have a $600 piece of junk sitting in my garage. I'm hoping I can get $20 out of it from the scrap yard.

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    Customer Service

    Reviewed June 22, 2015

    I have owned the machine for 18 months. Suddenly I began to hear a very loud scraping metallic sound during the agitation cycle. The warranty was up, of course. I brought in a very reliable repair service that I have used before on other products. I was informed the gearcase was shot. The cost was 75% of the machine value. I wrote to Maytag and surprise, still no response. This machine is garbage.

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    Reviewed June 22, 2015

    This Maytag Bravos is the worst washing machine I have ever had. Who ever heard of washing with almost no water? Takes way too long. Clothes not clean. Any water savings way offset by ridiculous length of washing time. I can wash and dry a load of clothes in an old stacking washer/dryer before one finishes "washing" in this thing. I was excited to get it and now can't wait for it to go. Won't make this mistake again.

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    Reviewed June 22, 2015

    Clothes are never submerged in water. Clothes come out worse than when they went in. Every review and complaint mentioned is dead on! This Bravos XL is a piece of crap. Stay away from lying salesmen from HH Gregg. And stay away from Maytag. Perhaps we should all get together and file a class action lawsuit! And donate all monies, washing machines and dingy clothes to charity!

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    Customer ServicePriceStaff

    Reviewed June 22, 2015

    I cannot even begin to describe my disappointment in these overpriced machines! Bought a 4-year extended warranty when I purchased and two weeks after warranty expired, my heating element went out on the dryer. This repair cost over 300 bucks. Six months later the washer was making some crazy noise and service guy could not find the cause...another $120 bucks. A few months later the same noise...this time a coin had slid under the bottom plate and caused damage to the machine...another service charge of over $200 bucks plus I purchased an extended one year warranty at $189 bucks. Thank goodness, because now it is throwing an LD code and will not drain.

    Oh and I forgot about the service call for the latch breaking on the dryer door...another $119 bucks. The repair guy felt sorry for me and didn't charge me for the part. Tangled clothes when washed and forever to dry. Next time I will buy an inexpensive set like I had before that lasted 16 years with no problems! This stuff is junk!

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    Reviewed June 20, 2015

    We purchased the HE commercial brand for our family of 7. It has been running mostly fine for about 2 1/2 years. It started making a horrible grinding noise about 3 months ago. It was getting worse and worse. I decided to google the issue and discovered there was a common problem with a nut falling off the bottom. I leaned the washer back and found the nut on the floor, right below the center of the pulley. I reattached it by removing the pulley guard which had been getting cut by the loose and wobbly pulley, put some superglue on the nut and reattached it to the bottom. NO MORE NOISE!! I'm willing to bet that this has caused slippage of the pulley, poor performance and many other issues. Maytag should do something about it.

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    Reviewed June 19, 2015

    Seems a little ** one of a small child crawled into the washer and a sibling turned it on. We have been married 35 years and seen a lot of washers and this is by far the worst wash machine I've ever seen. How would you rather do my wash in an old fashioned mangler? Very unsatisfied customer.

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    Reviewed June 19, 2015

    I have a new Centennial Maytag dryer. What a horrible sound it makes when the time is up!!! I had another Maytag dryer for 19 years and it did not sound as obnoxious as this new one. HELP!! I can tell some man invented it.

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    Coverage

    Reviewed June 19, 2015

    Centennial commercial tech. washer - We purchased this piece of junk in Sept 2013, and had to have a repairman twice before it was six weeks in my home. I wrote several letters but the only thing that I received were applications for insurance to cover repairs. I should have received a replacement as it was bad from day one, but Maytag doesn't replace!!! It's been semi-reliable for the past several months, until early this year. It started jerking when it changed cycles, sounding as if the drum was hitting really hard against the sides.

    It has continued to do that regularly; now it won't function on the cycle it's set on. It won't spin, sometimes the lid lock won't work. It starts filling when it should be draining. This evening, it stayed in the rinse cycle for 40 minutes and when I realized it was still rinsing I had to unplug it to get it stopped. It goes on and on, (and so could I out of frustration). The good name of Maytag has turned to trash, and when it leaves my home, no more Maytags!!! PS. The dryer we got with it takes at least 1 1/2 full cycles to dry a load, and since I couldn't get it to spin properly, I'll be lucky to get this last load dry in 2 to 2 1/2 cycles.

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    Reviewed June 18, 2015

    Used my washer ONE time and when the load was done my clothes were soaking wet. Tried to get the clothes to spin dry but the washer would not work. Called for repair. They replaced the activator. I did one load of laundry. It worked fine. Did a second load of laundry and the clothes were soaking wet. The washer would not do anything else.

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    Reviewed June 17, 2015

    There's always a problem with this thing. It doesn't clean the clothes, it's always off balance, and now it leaks from the bottom side of the machine in the clean washer cycle. It's only 2 1/2 years old. Should of listened to the guy who fixed my old machine. Don't get a Maytag!

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    Verified purchase

    Reviewed June 16, 2015

    Water ran out of washer and flooded my garage. 1) Replace computer. 2) Wrong computer. 3) Water still flooding garage. 4) May need water valve. 5) Showed up didn't know what to do, then left. 6) Whole new tub - 3 hour repair - 2 weeks until they have time to repair. Still waiting. HELP.

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    Price

    Reviewed June 15, 2015

    I have a Maytag washing machine for close to 20 years, so when it was time to replace it, I bought another Maytag: the Bravos. I read reviews, and most negative ones complained that it used too little water, twisted clothes, and was noisy. But I wanted an HE and can tolerate noise just fine. What I cannot tolerate is the fact that -- less than 2 years after purchase -- the control panel is malfunctioning, and it will cost $500 to repair. I'd rather buy a new washing machine than throw good money after bad on this one. Bye-bye, Maytag.

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    Verified purchase
    Customer Service

    Reviewed June 13, 2015

    Purchased a pair washer/dryer Maytag Bravo XL module from Home Depot, Brentwood, CA #1076 branch. The first day I received my machines, the dryer had a defect. I called them within 24 hours to report the issue and requesting a return. Home Depot won't take it back; they said I have to go though the factory warranty to fix any problems. "It's like buying a car, once you drive it off the lot it's yours" they said. 3 weeks after the washer started making noise. Home Depot kept delaying my claim for more than six month so I couldn't dispute the charges with the credit card company and avoid the California lemon law. I consider this a loss of money and time. Worst appliance purchase experience ever.

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    Reviewed June 12, 2015

    I purchased a Bravo washer and dryer set about a 2 1/2 years ago and had problems from the start. The dryer control panel went out the first day. No problem, they replace the panel. The washer is a different story. The agitator went out next and the wait time to repair it - 3 WEEKS. The agitator went out again for the second time and the tech stated that it had to be replace. "Wait for it." Waiting time - 1 month including parts. To make this story short the agitator will go out every 4 months and the tech stated once it's been replace it will work like a new washer. "Wait for it." The agitator has been going out ever since and the wait time average 3 WEEKS. "Wait for it." This Maytag is trash.

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    Reviewed June 12, 2015

    I have had this washer for a few years now and it is the WORST washing machine ever. I can't even wash a lightweight cotton blanket. It continually unlevels even with me rearranging the blanket over and over. I'll add some, take some out, whatever. It still won't work. The blanket fully wet is also HEAVY and with my arthritis, is very hard to pick up. I don't think enough water goes into the drum to actually clean the clothes either. The clothes at the end of the cycle come out in a weird mushroom form. And when the clothes do get through a complete cycle, they are twisted so tightly it is hard to get the wrinkles out in the dryer. Why would they sell a machine like this without having testing it more first? Don't get suckered into the Maytag name. Terrible washer!

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    Reviewed June 12, 2015

    I purchased this washer... the Maytag Bravos. It is the worst clothes washing experience. I only use one cycle as the other cycles do not provide enough water to wet the clothes. It is a large capacity top loader. DON'T DO IT!

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    Reviewed June 11, 2015

    I was so excited to get a washing machine. My excitement quickly faded two washes in when I noticed that the clothes were not completely submerged in water. I checked the handbook and it said that "this is normal" but at the end of the wash I still had clothes that were completely untouched by the entire washing cycle. The first couple times that the washer was used, I noticed that the water took a very long time to come out. It said it was "sensing" and then the water would come out in small spurts. When the wash actually started moving, wow the noise was abnormally loud. It continued to make said noise for the entire cycle. I could hear it everywhere in the house. I am so disappointed in Maytag. My father is of a much older generation and he chose this brand based on his past experiences...now I have to tell him it's a hunk of junk. Save your money and buy an old fashioned machine.

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    Reviewed June 10, 2015

    We bought 10 18-lb washers about a year ago. They are a maintenance nightmare. For example on June 5 7 out of 10 machine were out of service. One has been down since Jan 20 and the others for various lengths of time. The guarantee for these machines has been misleading since the parts for repair are never available. We are losing business and money because of the Maytag failure to provide equipment that operates as advertised. We need help now.

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    Staff

    Reviewed June 8, 2015

    Within the first year of having this washer (Maytag Bravos X series) the cam broke in it. And then about two months after the warranty went out, the motor quit. It wouldn't spin my clothes at all and would never get my clothes clean. I was having to hand wash my clothes just to get them clean. Not a very happy person, I live paycheck to paycheck and can't afford rock continuously pay to have my washer fixed.

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    Customer ServicePriceReliability

    Reviewed June 6, 2015

    Purchased my Maytag Bravo MVWX500XWO 4 years ago. While still under warranty I had to call for service once. I felt based on the Maytag reputation I didn't need to extend the warranty. WRONG!! My Maytag first started with the loud and fast spinning. Like it was about to explode! Then my washer started leaking. I thought I was having plumbing problems, so I called a plumber... wasn't the plumbing. My washer wasn't draining out completely so I finally called an appliance repairmen who immediately knew what the problem was ($109.90) for a 15 minute review. The leak was from the bottom of the washer... the seal around the transmission cracked, broke or whatever causing water to drain out in my garage. Also the main control board wasn't working. Repairman said it would cost me $700 to repair!! Really?!! My machine was practically new!

    Without hesitation the repairman said for me to call the Whirlpool/Maytag 800 number and they would offer me another washer for 50% off at their online outlet. Repairman said this always happens... Why would I want another Maytag or Whirlpool!! Please do not buy the Maytag Bravo... Can you imagine if this happened with a car purchased... 4 years and then having to buy another car??!! Not reliable or worth your money!!

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    Customer Service

    Reviewed June 4, 2015

    We purchased washer at Sears 6 years ago. Have had same issues for 5 or more years. Sears has been out to check it 6 to 7 times! They clean it out, tell me to use (expensive) Affresh tablets monthly, problem solved but it never is! When we run our washer and walk in laundry room it smells like a sewer. If we open lid it's even worse. I use Norwex all naturally, biodegradable laundry detergent. There is nothing I've done to create this smell. It's a manufactured problem that probably relates to ALL the other issues with this crappie washer that Maytag will do nothing about.

    I called Sears for 7th or 8th time, said they could send someone out AGAIN, I said that's a waste of my time and yours. They told me to call Maytag. They won't do anything (warranty is up). Of course there are NO ISSUES OR RECALLS on this washer and obviously there should be with not ONE good review! I'm angry. You all should be too. We paid good $ for a product that used to have a good name and they are screwing us. I think we should ban together with a class action lawsuit. Please give me your thoughts. They know something isn't right and they shouldn't get away with this.

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    Price

    Reviewed June 3, 2015

    This washer is a piece of expensive junk. It was used sparingly (2 people using it) for 16 months when a repair service had to be called. The estimate to fix the machine ($980) exceeded the initial cost. It did not clean the clothes adequately when it was working. There was a powdery substance on the clothes when they were removed. The clothes were always bunched up and intertwined. Only the proper type and amount of soap was used. I can't recommend this washer to anyone. We were very disappointed since we have always purchased Maytag washers/dryers. Never again.

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    Staff

    Reviewed June 3, 2015

    I purchased the washer and dryer approx 6 or 7 years ago. Out of the gate about a year the pump had to be replaced on the washer- 2010. 1/2012 the tub needed to be replaced, 6/2012 the PUMP needed to be replaced again! Then 2013 the dryer need a new board at the tune of $391.00. And today, yes - yet once again I need a new pump! Over $2,000 in repairs on these awful machines. I called Maytag because I thought maybe they would care - not so much. The rep told me that the Bravos models were discontinued (shocker) but that she could give me a discount on a new comparable version at ONLY $600. How nice! I will use these until they fail again - which according to history - that won't take long and then I will NEVER EVER EVER purchase a Maytag product again.

    We work hard for our money and continually giving it to a company (for parts) for a product that they failed to make a quality product is not going to happen again! DO NOT BUY MAYTAG. Do your research and give your money to companies that care. MAYTAG should be held accountable and a class action suit should be filed. They need to "GET IT" and they never will if we sit back and let them take advantage of consumers.

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    Reviewed June 2, 2015

    I bought my Bravos XL 3 years ago after having older model Maytags since the 1980's. My mother also runs a laundromat and SWEARS by Maytag. To say I'm disappointed in this purchase is an understatement!!! They have never washed the same as the older models. They twist the clothes horribly! Now I'm having issues with all of my dark clothes getting grease spots on them with no apparent cause. I use HE detergent and softener (recommended amounts only) and clean the washer religiously, including the detergent, bleach and softener cups. I DETEST these machines. Also, the dryer never dries unless I run it for 2 cycles, regardless of what setting it is on. Waste of money and definitely not energy efficient when it comes to my water and electric bill, nor time efficient for me since clothes either come out still dirty or with new stains. After this purchase, I would NEVER buy Maytag again!!!!!!

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    Punctuality & Speed

    Reviewed June 2, 2015

    Hate my Maytag Centennial Commercial Technology washer. It takes well over an hour per load. Clothes come out very wrinkled, and my knits get holes very quickly. I would not recommend this machine to anyone. In fact, I warn people against it as I have been frustrated every single time I've used it. Model # W10420382A.

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    Reviewed June 1, 2015

    Well, my washer is 2 years old, yes that's right - 2 years old. And it only goes to the wash cycle, washes once and stops, won't complete a full cycle. Yes, the brand with the commercial with the repairman just sitting around because their products are so great you never have to work on them. Yeah right. And I've seen videos on YouTube on the problem with the Maytags. So Maytag may want to look into it!

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    Reviewed June 1, 2015

    We have had 2 sets of Maytag washer & dryers. Our first set was a top load. When we bought the Neptune front load machines we gave the top load to our daughter and it still runs great after 14 years! Our front load W&D are 7 years old. We have a dog breeding business and when we have puppies the W&D pretty much run nonstop for 16 hours a day or longer. The blankets and towels come out like new every time!! The only complaint I have is the top of the front load machines seem to be plastic and scratched really easy. But the enamel on the top load still looks new! We plan on shopping for a new set this weekend passing these on to our daughter. We will buy ONLY Maytag for the rest of our lives!!

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    Price

    Reviewed May 31, 2015

    I purchased the Maytag Bravos washer and dryer set one year ago, and have asked myself why ever since. The oversized laundry tub is what attracted me to the model, but it sure doesn't deliver for the money it cost. On normal settings, it doesn't use enough water for all the clothes to even get wet. After the load was complete, there were areas of my clothes bone dry, and obviously still dirty. I soon learned that the only way the washer uses enough water to get all the clothes wet and clean, was to set the machine on the "bulky" setting. This is the only setting I use now, but all of my clothes winds up twisted together, sometimes in one big ball.

    As for efficiency, that statement folks is a joke! Because I use the bulky setting, it uses much more water than a traditional washer ever did, and when the load is off balanced, it will go through another rinse cycle to try to even it out. This machine uses far more water and electricity than my old school set! I suppose if you don't get your clothes dirty, you may not need to use the bulky setting, but that's the only way I can wash my laundry with this machine. The old style set I had before this was Maytag also, and lasted about 20 years. I was more than happy to purchase Maytag again, but this set has been nothing but a disappointment. I don't plan to buy another energy efficient machine again, nor would I recommend this product to anyone!

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    Customer Service

    Reviewed May 30, 2015

    Apparently the Maytag Bravos HE top loading washer is poorly designed. We have sparingly used this washer for approx 3 years and it began to make a horrible noise in the spin cycle and then to give us UL error codes. After searching on the internet we discovered that the seal around the main spin shaft and the bearings were bad. Inspection under the machine revealed a terrible rust and grease spot and splatters of rust and grease on underside of unit. This is a typical problem and this machine should have been recalled or at the very least repaired by Maytag for little if any cost. They now make a kit to fix this problem, but this should not happen after only 2-4 years of use on a $700+ machine.

    Very, very disappointed with Maytag! Customer service, of course, offered us nothing as pathetic 1 year warranty was expired. Ten year on the tub, like anything will go wrong with that.

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    CoverageReliability

    Reviewed May 29, 2015

    Top of the line $1300 Maytag Maxima MGD8100DW probably rusted much earlier before I noticed. After all how many times you check the drum of brand new top of the line dryer?? Manufacturer says not covered. Not sure but already this brand new model has been discontinued, so the manufacturer i.e. Maytag or Whirlpool take your pick found out about the defective design/part but now does not want to honor the warranty ridiculous. And one of the main selling points was made in USA (which turned out to be only assembled in USA), and the consumer reports which gave good rating but they were duped too.

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    PricePunctuality & Speed

    Reviewed May 28, 2015

    Was great machine.... for about a month. Repairman fixed 3 things in 3 weeks. Now 19 months later and out of warranty, machine no longer works. SHAME ON YOU MAYTAG! This cost too much to be a disposable item.

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    Customer ServiceInstallation & SetupContract & TermsPunctuality & SpeedStaff

    Reviewed May 28, 2015

    We have a 3 year old washer dryer. The wash stopped working so we called Maytag directly to have their repair person come look at their product. Little did we know that they sub contract repair to local companies I could have contacted myself. After being told the authorized dealer was Maytag I soon found out it was not a Maytag employee. The man who came has no idea what is wrong and is guessing at issues. Once a installed part is not the cause he wants to try something else but we have to pay for him to trial and error.

    We have spent hundreds of dollars and yet our washer is still broken. We have decided to go buy another washer as this is our cheaper option (it will not be a Maytag or Whirlpool). When I tried to talk to ** (Maytag manager who lied on the phone to me and was very rude) manager I was talking to refused and told I had to file my complaint with her co-work. I have never heard of this! We will never buy Maytag or Whirlpool (same company) as our dishwasher after 1 year 3 months old needed a new motor total repair $450.00. Their products break down early.

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    Customer ServiceCoveragePrice

    Reviewed May 28, 2015

    According to repairman this washer had a very common problem with what mine was doing. Water was gushing up out of the detergent, bleach, and softener dispensers and running out onto my floor. It was going to cost an arm and a leg to repair it. Mind you this washer isn't even 3 yrs old yet. Called the manufacturer and they basically told us that we should have purchased the extended warranty. We said if so many washers of that model had that problem they should have had a recall and fixed it for the customer. They said it wasn't a safety issue. I asked if falling on a floor covered with washer water and breaking a hip isn't considered a safety issue? No more Maytags for me.

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    Customer Service

    Reviewed May 26, 2015

    We purchased a new Maytag Bravo washer and dryer on March 4, 2011. On January 26, 2015, our washer stopped spinning the clothes. We purchased these appliances while preparing for retirement, thinking we would possibly never have to purchase them again. There is only two of us! Wrote to Maytag (when it was still Maytag) and got a response of "So sorry **, we can fix your washer for $319.00." We could buy a new washer for not much more than that!!!!!

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    Reviewed May 24, 2015

    Bought the Bravos machines in 2008. Nothing but trouble. First they both had to have their timers replaced because they took two hours to wash/dry a load. Then the washer began to leak. I need to keep a towel under it and swap it out with another one as it gets wet. Had warranty folks come out to repair it. Took three tries and two guys working together to figure out what was wrong. Within a year it was leaking again - back to the towels! The dryer always takes at least two cycles to get anything dry. No more Maytag for me!

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    PricePunctuality & Speed

    Reviewed May 24, 2015

    My washer is new, out of warranty, and about 2 and a half years old. All of a sudden, with no warning or previous issues, the "computer" board in the washing machine malfunctioned which caused a humming noise, it would not cycle into the next wash phase, the time would go up instead of down, I could not change cycles, and when I would push the power button there would be a delay of power coming on. I unplugged and called my local appliance repair and he said he sees problems with this model regularly, although not always the same issues.

    Before purchasing I scoured the internet for reviews on different units to make sure I didn't get a lemon. I think Maytag saw the error of their ways quickly and stopped making these before people caught on. This model is no longer being made. I like matching units, so it meant either shell out $500 for replacing the board, or replacing both the washer and the dryer that still works, which would be about $1200 or more for a new set. I chose the least expensive route for now. Not that it matters where I bought mine, but Home Depot and it was on clearance so it was a good price. I have now made up for that difference in repairs.

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    Reviewed May 23, 2015

    I would like to say that I purchased the Neptune washer & dryer for my parents back in 1998. Up to now, 23 May 2015, not once has either of the machines required service and have been functioning well for the past 17 years. This is a testament to the quality and workmanship that is Maytag. This week I have purchased the Maytag Maxima front loading washer & dryer for my home because of Maytag's reputation.

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    Reviewed May 23, 2015

    I will never recommend these products to anyone! My dryer has caught on fire 4 times! Cleaned lint every time we use it! It gets caught in bottom of dryer! Just lucky enough it has not caught our house on fire it is contained in the bottom of dyer itself! Washer gets UL code all the time! Will not rinse! Have to open top and try to balance clothes out! Can't even wash a comforter alone and the same thing happens! They are junk!!! Would not recommend at all to anyone!

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    Reviewed May 23, 2015

    I have to rewash many load of dark clothing because pale white smears appear on the clothing most times. I've tried various "cleaning" methods to try to remove any residue that might be in the walls of the tub. Unfortunately, I can't afford to replace the Maytag white elephant model 500XWZ, serial C31430894. I no longer have the receipt. Buyer, beware. No Maytags in my future.

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    Price

    Reviewed May 23, 2015

    Purchased our Maytag Centennial Washer Model MVWC400XW4 2 years and 5 months ago; guess we are luckier than most; it has now failed in the spin cycle, high pitch, high volume whine, sounds like it is about to explode. Needless to say is out of warranty; and too expensive on our limited income to have a technician repair. I will hope to make the repairs myself; nothing to lose at this point; and from reading the countless negative reviews about this product; should be as many countless repair suggestions on YouTube. Obviously if Maytag would stand behind/up for their product as they claim they do; I and many others would not have these issues. My wife and I for sure will never buy another Maytag product until Maytag resolves the issue, which if my calculations are correct will be never. My advice is simple, do not buy Maytag products.

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    Reviewed May 22, 2015

    I bought a new Maytag washer two and half years ago. One of the new HE (High efficiency) models. Clothes do not get washed clean. But not only that, now it's not washing at all. My previous machine was a Maytag...Had it for 22+ yrs. I guess Maytag quality is no longer what it used to be. Disappointed customer!

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    Reviewed May 21, 2015

    I purchased this washer because of Maytag's reputation of the repairman who was supposed to be needed less. Ha! Was that a joke? I've only had this washer 5 years, repaired once and now it sounds like it's gonna blow up. Please don't buy one… Maytag has a one year warranty, but unfortunately I didn't take one out due to their reputation. Plus it's hard on the working class to come up with the extra for the extended warranty! I don't normally write reviews but thought maybe I could save someone else a little cash!

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    Reviewed May 21, 2015

    Have had continual problems with Maytag Bravos. They will replace in under a 5 year warranty. If not for the warranty, I would be out over 700 dollars spent on this very bad machine. Based on my experience Maytag washers are of poor quality. I would stay away.

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    Reviewed May 19, 2015

    I have had this machine since Jan. 17, 2012 and it's the 2nd time it is broken. It's also the same problem again! This machine is the biggest piece of junk I have ever owned. My last one was also a Maytag and lasted for 15 yrs without any problems. Ever since Whirlpool took over Maytag is nothing but junk! I will never purchase this product again or anything else that has anything to do with Whirlpool!!

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    Reviewed May 19, 2015

    I have to agree with all these other reviews. This washer twists clothes and does not wash them at all. If you open the lid mid cycle you will see dry clothes on top... Isn't that the whole purpose of a washer? WTF. Steer clear of Maytag. They realize that they're selling washes to Generation X'ers and they can get away with it because we were the first throwaway generation. Great business plan Maytag!

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    Reviewed May 17, 2015

    We purchased this terrible machine 2 years ago. The clothes come out worse than when they went in! White powdery stuff all over darks! I always have to wipe all dark pants down with a wet cloth! Absolute junk! Really bad product! Never buying from this company again!

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    Price

    Reviewed May 16, 2015

    Purchased the Maytag Bravos XL washer and dryer in January, 2014. Today, 5/16/15 (less than 1 1/2 years later) the repairman tells me that the cause of the loud noise in the spin cycle is bad bearings. Only a 1-year warranty on the machine. I have never purchased extended warranties on appliances so this will cost me $400! Or a new washer since this is more than half the cost of the new washer. This is bad business, Maytag. I've been a loyal Maytag customer for years but I think I'm heading to Speed Queen with their 5-year warranty unless you're going to give me a helluva deal to keep me. Grrrrrrr.

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    Reviewed May 16, 2015

    Bought the Maytag Bravos washing machine about two years ago. It is so loud that it sounds as though it is going to self-destruct at any time. It is a pile of junk. The next machine will not be a Maytag under any circumstance. Better to pound the laundry on a rock in the stream...

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    Reviewed May 16, 2015

    This washing machine just sprinkles water on your clothes then ties them up in knots. And to add insult to injury, needs repairing every year or so. Horrible! It does have a couple of redeeming qualities, but they definitely don't outweigh the cons. It spins the clothes quite dry and has a large capacity. I have dogs and kids who play football and a husband who does construction, and it's not unusual to find lumps of dirt and fur trapped in an article of clothing or blanket. All my bra's and sweaters get ruined, it twists them up horribly. The blankets and sheets end up in a mushroom shape. Sad to say, NOT good. I like Maytag, but not BRAVOS.

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    Customer Service

    Reviewed May 15, 2015

    I have had this washer for a few years now and it is the WORST machine ever. It never gets clothes fully clean as air gets trapped in some items so they stick out above the water. The drum only fills about 1/4 of the way no matter what you are washing. It is always unleveling and you have to constantly re-arrange bed sheets and larger items. I have to first soak larger items before the wash cycle. Nice HE machine. When I purchased this machine the sales person said "you can wash 10 bath towels". I read the directions which said make small piles of clothes and I called and told her that after I had purchased the machine. Her reply was "oh, I didn't know that". Obviously. This top loader without the agitator cleans great if you only throw in about 10 thong underwear at a time or two pair of jeans.

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    Reviewed May 14, 2015

    All of my brand new white wash cloths have black stains on them. They look like mechanics use them to check the oil. And, my white denim capri pants have weird stains on them. This washing machine is a joke. It may be water efficient, but sacrifices cleanliness and stain removal. Maytag should recall this "** Queen".

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    StaffReliability

    Reviewed May 13, 2015

    I purchased a Maytag 2000 series washing machines. It broke and needed to be repaired within six months of purchase. It continued to break and need to be repaired numerous times and it's only a little over 1 1/2 years old. It ripped and ruined clothing on numerous occasions. It would not drain and the door would lock with clothing inside thus ruining them. Both of these issues occurred on more than one occasion. Maytag's solution for their defective washer was to keep referring me to my warranty. They were no help at all.

    My warranty finally came through for me and I was issued a full refund through the warranty I purchased at the time I purchased the washer. My new washer (which is not a Maytag) is being delivered Friday. So finally after being without a washer for over two weeks I will be able to wash clothes again. My experience with Maytag was frustrating and aggravating to say the least and I will definitely never purchase Maytag again. They are far from reliable.

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    Reviewed May 12, 2015

    Bought a Maytag Bravo washer, suppose to be the best of its kind from Home Depot. Should of known I was in trouble when it took them over four months to deliver it. It lasted two years before the bearing went on the machine. Whirlpool/Maytag was of no help. Ironically, the machine I'm using today is my old Maytag I bought 17 years ago. The repair cost for the new machine was about 50% of the cost of the machine purchase.

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    Reviewed May 11, 2015

    The machine will not fill with enough water to wet all the clothes. I have to tape the tub to trick the machine so that the clothes will all get wet. When I had a service look at the machine he said that is how they are designed to be energy efficient. Who does not getting all the clothes wet clean them??? This is not for big loads but ALL loads - even hand wash loads. Every load takes an hour plus. Less water, more time, unclean clothes. I lose all the way around. REALLY wish I had a machine with the old features.

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    Customer ServicePrice

    Reviewed May 11, 2015

    I bought this Maytag Washing Machine mvwb700vq0 in March 2010 at Costco and it is now rusting at the Bleach Dispenser Opening, from the inside out.

    I contacted "Costco" and they will reluctantly take it back and refund my purchase price, but I don't feel that's Ethical, being it's not Costco's Fault so, they shouldn't have to refund me for this rust bucket. I feel strongly that it falls squarely on Maytag's Shoulders. But after several phone calls to "Maytag", they want nothing of it, they said I should have carefully poured the bleach into a cup and then into the machine's Bleach Dispenser, the most ridiculous thing I ever heard, never did I overfill this Bleach Dispenser, nor leave it in there for long. All Maytag has "offered" to do is Set me up with a service call, from an Authorized Repair Company that I have to pay $99.00 Service Visit.

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    Reviewed May 11, 2015

    I've had this washer and dryer set for only a couple of years and nothing but problems. The latest is that it sounds like it's going into orbit on spin cycle. I can't believe the poor quality of these appliances. I'll never buy Maytag again.

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    Reviewed May 11, 2015

    I purchased this set of Maytag Centennial Washer and Dryer from my local Home Depot in Dec. 2011. I haven't had a repairman come out yet, but I am extremely dissatisfied with them. The washer is a problem because it doesn't seem to fill up with enough water to wash the clothes. Also if you want to add something to the washer that you forgot you stop it, and go to restart it again, and it starts removing all of your soap and water again. This is a waste of money, if you cannot stop it and start it again without it filling up again. I would not recommend anyone buying this HE washer & dryer. Also the dryer seems to heat up too hot to me.

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    Reviewed May 9, 2015

    We had a Neptune Maytag for over 12 years, best machine ever but this one (Bravos XL) is complete junk. We have been very disappointed in its ability to clean clothes with the length of time to complete its cycles is ridiculous. It's always out of balance with just a few pieces and lack of water twisting everything in knots. Well 16 months after purchase here we are with a broken machine, we have a fried circuit board. Maytag has lost our business permanently.

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    Customer Service

    Reviewed May 8, 2015

    Purchased a Maytag Bravos washer in 2009. Was told it was water efficient and electric efficient also. Spin cycle twisted my clothes in a knot and left white blotchy doors on my dark clothes, had to rewash my clothes again!!! Then started making a horrendous noise that could be heard from one end of the house to the other, like it was going to explode at any given time. Called technician, paid $75 and said it was bearings and that it would probably did the same noise again even with fixing it, that I'd be wasting my money!! Worth getting rid of it!! I just hate it!! I will never buy another Maytag again.

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    Reviewed May 6, 2015

    Our Bravos model mvwx0600xw0 is 5 years old. I have been dealing with the clothes getting tangled, dark colors full of lint and streaked since I had the machine. Recently the lid lock light has been blinking with 11 minutes left in the cycle. I thought maybe it was off balance, so I stopped the cycle and rearranged everything. Same thing happened again with the lid on the drain and spin cycle. After reading all the other reviews, I realize it is not worth fixing. So long Maytag. It was good knowing you when you sold quality!

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    Price

    Reviewed May 6, 2015

    The washer machine is only 2 years old and it's broke, at first it wouldn't spin and now it won't wash. Everyone is saying between the parts and service fee, it will cost 200 to 300 dollars or more to fix, most technicians won't repair them because they say that we may as well cut our loss and just buy a new one. No one likes these machines. I wish I would have known what a sham the washer machines were before purchasing.

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    Price

    Reviewed May 6, 2015

    Less than 2 yrs old and starts giving UL error on spin cycle. I try replacing the springs. No relief. Notice dark brown fluid under dryer. Thing sound like a plane taking off. A little more research and I'm thinking it's the bearings. Looks like an expensive repair, now I have to decide whether to cut my losses. Seriously? The reviews on here are just horrible, not like this was an dl he'll machine.

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    Sales & Marketing

    Reviewed May 6, 2015

    The washer does not get the laundry clean. It never has. I use only HE soap. I have changed soaps several times and still no change. I have been very disappointed with it. Maytag has been advertised as a good washer but the Bravos is not.

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    Price

    Reviewed May 5, 2015

    I bought the washer/dryer a few years ago. I did not realize how they do not own up to their reputation. Rather expensive. My clothes are always twisted together when finished washing. Parts of them feel dry. My dryer seems to be ok. Comforters are a pain as the load always gets unbalanced. Lately it won't finish a load. I get LD all the time. Have to unplug the washer and wait for it to cut off before cutting it back on. Then I cannot just rinse or spin. It fills back up with water and I get the same LD again. If I had seen all these reviews before I bought this set I WOULD NOT have bought them in the first place.

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    Reviewed May 2, 2015

    Had this machine about 5 years, already had it repaired about a year ago cost me 550.00. Maytag supposed to be really good product, I will not purchase again, company should have some kind of refund or discount repair. Made in USA would be better for consumer & our economy.

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    Reviewed April 30, 2015

    1998 MAH4000 - I got this unit (used) in 2004 for $400, and it has pretty much kinda been a lemon ever since. I have babied it through until now, though it had the wax motor repaired twice (I'm glad I bought an extended warranty from Maytag, but that added $400). Now the motor control has gone out. I like the concept of the front-loader, but my folks' Maytags (and my grandparents) have run for 30+ years without any of the hassles I've had.

    Granted, I like bleach, so the mold thing has been less of an issue for me, but wow. I have to say I won't ever purchase another Maytag appliance again. I'm about to drop the $185 for a new motor (the motor control board went out, and apparently I need to get the new motor and control). I'm pretty sure I lost a phase based on the burnt components on the board. I'm glad I know a bit about electronics, or else I'd really have been in for some money. Boo on this model!!

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    Customer Service

    Reviewed April 29, 2015

    Purchased new Neptune stacks in 2002 and had several service calls on our expense and we noticed the hinges on the washer door were rusting! Ordered new ones from dealer but rust continues and has spread to top of machine over the bleach dispenser. The metal is falling off! Bad rust on the inside lip under door also. I contacted Maytag when I first noticed rust and they blew me off so I contacted the local dealer we bought from and they did nothing to help. Will never buy Maytag again and have not recommended it to anyone else either. ModelINGooZES. Serial: 51867064AJ.

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    Reviewed April 24, 2015

    Maytag Centennial Commercial washer - We purchased this washer approx 4 years ago and have never been satisfied with the job it does. Most loads require a second rinse cycle and then perhaps not a good job on the clothes. We have had it repaired twice as it makes a god awful noise and does not do a wash cycle. I believe the repairman has replaced plastic pulleys both times and now it needs the repair job done again. High efficiency has led to high disappointment. We will be looking at getting an older style agitator model as we know they work! Maytag will have to pay us to buy anymore of their products, not impressed at all.

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    Customer Service

    Reviewed April 24, 2015

    I have had nothing but problems with this machine. They have been out and fixed a few times. I am now having the same issue 3 years later, sounds like a jet engine on rinse cycle. I called and was told there was nothing they can do this time. I had a 25 year old machine that still worked great. I replaced it with this and am so sorry I did. My entire house is stocked with Maytag appliances and I can assure you, I will NEVER buy another one. It's a shame when you are aware these machines have issues and hundreds of people have complained and you refuse to make it right. Sorry Maytag, but you got my money for the last time.

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    Reviewed April 24, 2015

    Purchased Maytag Bravo commercial washer and dryer 11/2015. Have never been satisfied. The washer does not get clothes clean nor spins clothes on first try, even with a sparse load! I am totally frustrated. The dryer works somewhat better even though only after having it 2 weeks the drum screws fell off. We did purchase the extended warranty but was told at least 2 weeks until we could be put on schedule. My husband did fix it but technically we did void our warranty which was a waste of money. I had my mom's old Maytag set that was 25 years old, been through 4 floods from hurricanes, the bottom was rusting out but both still worked perfectly. I wish I still had them.

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    Customer Service

    Reviewed April 24, 2015

    I have a Neptune washer and dryer which I purchased in 2007. There is only my wife and I so it gets very light use. The washer MAH9700AWW started shutting down with 8 minutes to go, giving an error message. I called a serviceman who advertised experience in Maytag. He came out and said that excess vibration was causing the machine to shut down. He ordered and then replaced the springs. It vibrates less but it is still shutting down. I spent over $400 on the machine. The serviceman now says it needs a new circuit board. Maytag says it is backordered and this has been going on for 3 months. Serviceman will no longer return calls. Apparently there is a class action lawsuit on this.

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    Customer ServicePrice

    Reviewed April 22, 2015

    I bought Maytag Bravo washer and dryer set in Nov 2012. Washer door lock broke shortly after 1 yr and now the gearbox has broken. DO NOT BUY MAYTAG BRAVO WASHER. The cost to fix is more than the value. Before the gearbox death the sound it made while spinning was so loud you could not hear the TV or have a conversation in the west end of the house. Visitors were stunned at the noise it made. I called Maytag warranty and explained I am having the same issues as everyone else, what are you going to do? The answer was nothing. Please read the other reviews, same issues. It never cleaned clothes anyway, bad design, bad company and bad corporate values. Model number MVWX700XLE.

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    Reviewed April 21, 2015

    I bought Bravos xl. I hate it! Everything about it. It does not get my clothes clean and it ties load in knots therefore being off balance constantly.

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    Customer ServiceStaff

    Reviewed April 21, 2015

    Purchased a Maytag Bravos 2 1/2 years ago. Was looking for a water efficient machine due to having our water supplied by a well. This machine was extremely noisy from the beginning especially in the spin cycle. Two days ago it made a loud noise like grinding rocks and has not gone into the spin cycle since. I called to schedule a repair. As soon as I described the problem, the customer service person told me it was 150.00 just to send someone out to look at it. Then offered me a 300.00 deal to cover parts and service for a year. DO NOT buy a Maytag product!

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    Reviewed April 19, 2015

    We purchased our Maytag Bravos Top Load washer 3 years ago from Home Depot. I have to admit this is the worst washer ever. The clothes does not appear to get clean enough for the amount of time it takes for the clothes to wash. The white clothes look dingy after a wash that I have gotten to the point of pouring an additional amount of bleach in the wash tub. The amount of water that is in the tub is next to nothing, I have to either add additional water or place no more than 20 pieces of clothing in the wash. This is sad and I regret that I wasted my money on this product and I do not recommend it. As soon as I get some extra money to throw away, this washer is going out with the bulk trash.

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    Reviewed April 17, 2015

    Add me to the list of people who hate this washing machine. It does not use enough water to get clothes really clean, leaves spots, is hard on clothes and tears them up, and the spin cycle gets unbalanced too easily. It has taken me hours to wash one load with a blanket in it because of the spin problems. I have not been able to restart the spin cycle without starting the wash cycle from the beginning.

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    Customer ServiceReliability

    Reviewed April 17, 2015

    Neptune washer maxima XL steam - Our machine is only 2 years old and we feel the soap dispenser is defective. That little door inside to choose either liquid or powder is not flush with the basic cup and to make matter worse, there is a V shape hole at the bottom of that little door. Meaning, fill it up, and while you are looking for the softener in your closet, all the expensive liquid HE soap is on your floor! And when you close the door, if you wait for starting the load, all the soap goes into that rubber gulley instead of being sent over the clothes. I just got off the phone with them, they wanted to send a technician AT MY EXPENSE - when I do feel it is a deign mistake, not a use/abuse on my part. I proposed instead to send them a picture. They refused. I proposed to send them the soap drawer, they refused as well. I will never buy Maytag ever again and don't recommend to anyone to go to this Brand name!

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    Reviewed April 16, 2015

    2011 model MVWC2oox W1- spin dry failure - We purchased above top loader in 2011 and have had no issues until now. Currently constant failures on spinning and drying. Spin cycle stops without getting up to speed and appears to be an unbalanced load sensor problem. Also draining is not completed (possible pump going bad). Area tech came out within a week as promise and ran the diagnostics and found no faults. Problem has continued. We do a load a week. Looking for better answers or a new washer.

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    Customer Service

    Reviewed April 15, 2015

    I purchased my Maytag Centennial Commercial Technology MVWC200XW in May 2012. This is the second time in almost 3 years that it breaks down. The basket decided to drop today and by the time I realized that it did, my whole bathroom had flooded, the water spread down the hall into my spare bedroom and soaked through the floor, also flooding my basement. I called customer service. They are sending a repair man next week, but as for all my ceramic tiles that are now cracked in my bathroom and my hardwood in the hall and bedroom that is full of water and are lifting off the ground. It's my responsibility to call my insurances to fix it. Yet it was their washing machine that caused the damage in the first place. When I purchased the washer I didn't expect to have to repair it every year. Not impressed! I do not recommend this washer.

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    Reviewed April 15, 2015

    My Maytag washer has been a problem since we bought it. Maytag washer has been repaired 3 times. Stopped working again. I am 78 years old, I have take my

    clothes to the laundry mat. First, waiting for the repair then waiting for the parts. If Maytag stands by their product they should replace it.

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    Customer ServiceStaffReliability

    Reviewed April 14, 2015

    I just had an astonishing phone call with Maytag customer service (1-800-344-1274). My mind is boggled; my tongue is tied. Only Consumeraffairs.com can offer relief from the bleak, solitary misery engendered by this disorienting encounter. I called Maytag to seek information regarding the number of gallons used by any of the wash cycles of the Maytag BRAVOS series 300 (Model: MVWB450WQ2). I live in California, and like millions of others, I'm curious as to what the maximum amount of water used per wash might be.

    I told the customer service agent that I'd be happy with an estimate of any parameter: the maximum water demand for any cycle, the minimum, the average any ballpark estimate would be great! My goal is to change in a meaningful way our weekly water use. How much does it matter if I do my family's laundry once vs. twice per week? Is it any more water-efficient to run one large load vs. two small ones? The Customer Service agents would offer only a scripted response to my query. Could they tell me the minimum or maximum amount of water used (on average) by any of the cycles? Any cycle any condition, just an estimate, please. A universal it depends was all I could extract.

    The scripted answer? "The amount of water used depends on the sensor and the exact conditions". Well, yes, of course; I don't expect a specific amount. Just as the amount of gas used by a car depends on the length of a trip and the speed driven, the amount of water used per cycle will vary, but nevertheless we know, more or less, how much gas is used by a Toyota Camry on a trip between New York and the Maytag Customer Service office in Benton Harbor, Michigan. I noted that, if Maytag claims to build high efficiency (HE) machines, then they must be HE in comparison to 'something', right? -- otherwise how could they claim that these machines used less water? Less than... what?

    ** insisted that no one at Maytag could tell me the answer. He asked, "What reason could Maytag have not to disclose this information?" I know this isn't the answer you want to hear, but its simply not available. Not even a range of water use per cycle required/solicited/demanded by the sensor? Can Maytag's engineers be so indifferent that they never tested any cycle for its water use, but instead they just imagine that, by virtue of its mysterious sensor, it was lower than the use by their non-efficient machines? Your help in getting to the bottom of what felt like an act of stonewalling would be highly appreciated!

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    Reviewed April 14, 2015

    The last Maytag washer was great, the dryer not so much, but I was able to repair it. This Bravos is sorry. 4 years old and the tube goes bad is not what you would expect from Maytag. Consequences, no more Maytag or GE for that matter, that don't leave many brands to choose from.

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    Customer ServiceStaff

    Reviewed April 13, 2015

    Called serviceman to tell him the washer leaked and he said it was my fault because the door wasn't wiped properly. (There was no visible dirt because I wiped the door each time as per his instructions.) Never got it resolved. After much arguing, I gave up. Then, after the warranty, it started tearing our clothes apart. Maytag says, "Nothing we can do, warranty is over. We can find you a service person other than the one who sold it to you but you have to pay." So many ruined clothes. Now I read lots of reviews with the same and worse complaints from others. They sure have gotten away with making garbage.

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    Reviewed April 12, 2015

    I don't know anything about the Maytag washers and dryers but have a Maytag washer and dryer. And I just recently bought a house that the owner is leaving both the washer/dryer, and both are Neptunes. I have an older set of Maytag washer/dryer and they are about 20 yrs old. They are both top load and I had one repair where a water line had a small leak and the service man came and fixed it and haven't had any problems since. So I came on Maytags site to see how good these are, but from what I read, I think I will give the set of Neptunes away and just keep my old set as I am told them will last a good 35 or more years. They are heavy duty and large capacity. Thank you for letting me comment on your washers and dryers.

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    Verified purchase

    Reviewed April 12, 2015

    I had a Kenmore that lasted 20 years. This didn't last 5. Paid a lot of money for a disposable washer. Red in color on top of that. When I bought I did my research and had good reviews. Don't buy any new technology -- not enough data. This a POS. No more Maytag for me. Spoke to a repairman -- water leaking from the bottom and bearings are out -- was told it was a bad design. 951.00 -- energy guide said the annual cost to operate was 30.00 a year -- my calculation is 30.00 + 190.00 = 220.00. What a ripoff. Never a Maytag for me again. I only really needed a dryer but thought that I would update and just get a matching set for my women. Now we will be going back to an unmatched set. What a terrible purchase. Review says 5 star -- that is for the Consumer Affairs -- not the washer.

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    Reviewed April 11, 2015

    The washer I bought brand new has never worked well. The clothes end up all bunched and twisted up together. The bleach is not distributed properly, I have big blotches of white spots. It is leveled, still shakes and everything is on one side

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    Sales & Marketing

    Reviewed April 11, 2015

    Does not clean laundry, leaves dry untouched spots, all my clothes look unwashed & the rinse is terrible, leaves dirt on clothes due to little water in cycle. I'm a senior on fixed income. I cant buy another machine.. I called Maytag within a couple of weeks of using washer. They told me "We have No guarantee for Customer Satisfaction". This is a complete scam on their part. If I could of afforded a Lawyer I would of taken them to court. They knew what they were selling & somehow got away with it. Give the people what they pay for, not the Bravos piece of Junk. Can only wash on 1 cycle to get wet wash. But paid for other useless cycles. Who made this machine & who allowed it to pass to the unfortunate Consumers. If anyone can help getting Payback from Maytag, Please let us know... Better business Bureau should get after them.

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    Reviewed April 11, 2015

    Maytag Centennial Washer - Bought washer because of brand name and was that a mistake! This is the Loudest, noisiest, banging clanking washing machine I have ever heard. Every time I do a load of laundry the washer moves a foot from the wall and I have to continually move it back. Needless to say I hover over it all the time when I do laundry. It isn't even 2 years old and we are going to go buy a new machine, AFTER looking at reviews!!!

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    Reviewed April 11, 2015

    I purchased the Maytag Neptune new after much research and felt I made the right decision, well I was very wrong! I can't even remember how many times it has been repaired! It has been a constant headache! I have been in countless experiences, moments at work, riding the train... If there's a moment of rain or if I sweat, my clothing will very audibly smell like mold! MOLD! I've done everything... left the door open, removed the light, the bleach and cascade mixture, the store bought washer cleaners and nothing works. How can that be healthy to be wearing clothing that is infused with mold. The thing finally broke again and I'm not fixing it!

    To top off the mold problem, I resorted to washing some clothing in my large bathtub. I was completely horrified to see the color of the water! Dark grey, brown filthy, completely filthy water! I had to double wash by hand and rinse twice till the water ran clear. That's 14 years of wearing dirty clothing! That thing never got my clothing, linens, nothing was ever clean! Maytag should be ashamed of themselves, did they product test?

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    Reviewed April 9, 2015

    Purchased 8/25/11 - This is the 3rd time the spinning has ceased. Last time was 8/14... Hasn't even been a year since last repair and it has ceased again. Home Depot service protection tells me when it happens and 4th time, the technician can determine it is a lemon... really? We purchased because we thought it was a good dependable machine, we have been disappointed to say the least.

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    Customer ServicePriceStaff

    Reviewed April 9, 2015

    This Bravos top load was supposed to be energy efficient but after leaking and getting a repair estimate ($79) the technician informed me that the ring and putter tub (all cheap plastic) had several large holes in thin caused by an uneven load. Total cost of repair was $517 for a $900 washer after 3 years. He suggested that the Maytag was junk and that I buy a speed queen...LOL. When I called Maytag of course they lied and said they were not aware of any problems and would not help with the cost of repairs. Can everyone say Class Action Lawsuit...Shame on Maytag! DO NOT BUY THIS washing machine!

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    Customer ServiceStaff

    Reviewed April 7, 2015

    Purchased a Maytag Bravos top load washer and dryer in May of 2011. We had our other Maytag washer and dryer for 14 years, and they were working fine when we sold them. We saved a year for a new one. We spent $1,700.00 for them both. We assumed they would last as long as our old ones. Been buying Maytag our whole lives. Besides the clothes not getting cleaned. Besides the washer smelling, even after we clean it regularly with the product proposed. Besides it not working on the normal function. Besides it shredding our clothes if you put it on the highest spin speed. It started to make a very loud noise. Like an airplane taking off. Called a friend of ours that use to have an appliance store in Fenton, Michigan for decades. He said it was the bearings and that "You have to replace the whole tub." A $300-$400 fix. And that it would do the same thing again in a short period of time. He said that they are junk.

    We would be better off buying a new one. He said, "The ONLY one you can buy now that will last like they use to is Speed Queen." I had never heard of them. They start at about $750. But they are worth it. He said that they don't make any washers to last more than 3-4 years anymore. We will NEVER buy Maytag again. And Sears wouldn't give us the time of day. Each time we called and asked to be switched over to the recall department, we just got a busy signal, then a fax machine noise. We have shopped at Sears for years. Boy, loyalty doesn't mean anything in this day and age. I'm sure Speed Queen will be happy to help us out. DO NOT buy any Maytag products. There should be a class action suit against them for this. There are thousands of us that got ripped off. I can't tell you how upset my husband and I are about this. We are retired, and on a fixed income, and I am disabled. The stress this has caused cannot be put into words.

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    Reviewed April 6, 2015

    This has to be the biggest joke in the world for the respected name of Maytag! The engineers that developed this worst-of-all machines on the market must have been circumcised with pinking shears. 80 minutes for a wash cycle? Even "rapid wash" takes an hour of slowly spinning and spinning ad nauseam with almost no water. The clothes sit in the same position even on the very brief agitation cycle... Nope, the clothes do not come out clean, although if you add bleach to the dispenser, since there is no water in the tank, the bleach does triple duty and rots the clothes. Is this masquerading as "energy efficient" when all of the cycles are an hour long, about? Unfortunately it takes water to clean clothes and the environ-lack-of-mentalists must have bribed Maytag to develop the worst washer on the planet. Absolutely!

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    Price

    Reviewed April 4, 2015

    Bravo XL washer and dryer - I had the washer approx 2 months before it leaked water all over the laundry room. The company replaced the washer after two weeks. Now the dryer has gone out after two years. If it cost me the amount stated by other consumers I won't be fixing it.

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    Maytag Washers & Dryers Company Information

    Company Name:
    Maytag Washers & Dryers
    Year Founded:
    1893
    Address:
    553 Benson Rd.
    City:
    Benton Harbor
    State/Province:
    MI
    Postal Code:
    49022
    Country:
    United States
    Website:
    www.maytag.com